Tech Problem Aggregator

# Internet Explorer shuts down immediately after starting

Q: Internet Explorer shuts down immediately after starting

Windows update updated my IE6 (working) to IE7. After this, when clicking the IE icon, the IE window would flash up and then close immediately. I then upgraded to IE8 and exactly the same problem. I have tried iexplore -extoff and reset to default in internet options. Still have the problem. Google Chrome and Mozilla work fine. My HijackThis log is attached:

DDS (Ver_09-03-16.01) - NTFSx86
Run by Rakesh2 at 13:29:52.71 on Sat 04/25/2009
Internet Explorer: 8.0.6001.18241
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3062.2099 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
FW: ZoneAlarm Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS1\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS1\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS1\system32\ZoneLabs\vsmon.exe
C:\WINDOWS1\Explorer.EXE
C:\WINDOWS1\system32\spoolsv.exe
C:\WINDOWS1\system32\rundll32.exe
C:\WINDOWS1\system32\igfxsrvc.exe
svchost.exe
C:\WINDOWS1\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG85\avgwdsvc.exe
C:\WINDOWS1\stsystra.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
svchost.exe
C:\PROGRA~1\AVG\AVG85\avgtray.exe
C:\WINDOWS1\system32\inetsrv\inetinfo.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS1\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\AVG\AVG85\avgrsx.exe
C:\PROGRA~1\AVG\AVG85\avgnsx.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS1\system32\SearchIndexer.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\zabkat\xplorer2_lite\xplorer2_lite.exe
C:\WINDOWS1\system32\wuauclt.exe
C:\PROGRA~1\MICROS~4\Office12\OUTLOOK.EXE
C:\Program Files\AVG\AVG85\avgcsrvx.exe
C:\Palm\palm.exe
C:\WINDOWS1\system32\svchost.exe -k imgsvc
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS1\system32\dllhost.exe
c:\WINDOWS1\Microsoft.NET\Framework\v2.0.50727\aspnet_wp.exe
C:\Program Files\Common Files\Microsoft Shared\office12\offlb.exe
C:\WINDOWS1\system32\SearchProtocolHost.exe
C:\WINDOWS1\system32\SearchProtocolHost.exe
C:\Documents and Settings\Rakesh2\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://localhost/
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg85\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
uRun: [ctfmon.exe] c:\windows1\system32\ctfmon.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [igfxtray] c:\windows1\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows1\system32\hkcmd.exe
mRun: [igfxpers] c:\windows1\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg85\avgtray.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1240574048187
DPF: {D4003189-95B1-4A2F-9A87-F2B03665960D} - hxxp://www.tvucricket.com/player/vjocx-en-black.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: intu-qt2008 - {05E53CE9-66C8-4a9e-A99F-FDB7A8E7B596} - c:\program files\quicktax 2008\ic2008pp.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg85\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows1\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\rakesh2\applic~1\mozilla\firefox\profiles\ar01dt0t.default\
FF - plugin: c:\documents and settings\rakesh2\application data\mozilla\firefox\profiles\ar01dt0t.default\extensions\[email protected]\plugins\npTVUAx.dll
FF - plugin: c:\documents and settings\rakesh2\application data\mozilla\firefox\profiles\ar01dt0t.default\extensions\[email protected]\plugins\npRACtrl.dll
FF - plugin: c:\documents and settings\rakesh2\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMyWebS.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPOlp32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPZoneSB.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows1\system32\drivers\avgldx86.sys [2009-4-22 325640]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows1\system32\drivers\avgmfx86.sys [2009-4-22 27656]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows1\system32\drivers\avgtdix.sys [2009-4-22 108552]
R1 vsdatant;vsdatant;c:\windows1\system32\vsdatant.sys [2009-4-22 353672]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg85\avgwdsvc.exe [2009-4-22 298264]
R2 vsmon;TrueVector Internet Monitor;c:\windows1\system32\zonelabs\vsmon.exe -service --> c:\windows1\system32\zonelabs\vsmon.exe -service [?]
S2 spupdsvc;Windows Service Pack Installer update service;c:\windows1\system32\spupdsvc.exe [2009-4-22 26144]
S2 vvdsvc;VJVodClientServices;c:\windows1\system32\svchost.exe -k vvdsvc [2004-8-4 14336]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2006-12-2 2805000]

=============== Created Last 30 ================

2009-04-25 11:08 91,136 ac------ c:\windows1\system32\dllcache\kswdmcap.ax
2009-04-25 11:08 61,952 ac------ c:\windows1\system32\dllcache\kstvtune.ax
2009-04-25 11:08 91,136 a------- c:\windows1\system32\kswdmcap.ax
2009-04-25 11:08 61,952 a------- c:\windows1\system32\kstvtune.ax
2009-04-25 11:08 53,760 ac------ c:\windows1\system32\dllcache\vfwwdm32.dll
2009-04-25 11:08 43,008 ac------ c:\windows1\system32\dllcache\ksxbar.ax
2009-04-25 11:08 20,992 ac------ c:\windows1\system32\dllcache\dshowext.ax
2009-04-25 11:08 53,760 a------- c:\windows1\system32\vfwwdm32.dll
2009-04-25 11:08 43,008 a------- c:\windows1\system32\ksxbar.ax
2009-04-25 11:08 20,992 a------- c:\windows1\system32\dshowext.ax
2009-04-25 11:08 32,128 ac------ c:\windows1\system32\dllcache\usbccgp.sys
2009-04-25 11:08 32,128 a------- c:\windows1\system32\drivers\usbccgp.sys
2009-04-25 10:26 <DIR> --d----- c:\windows1\ie8updates
2009-04-25 09:56 <DIR> --d----- C:\77f5a443f1fce4c423eccac73fba1571
2009-04-25 09:54 5,699,584 a------- c:\windows1\system32\SET1A9.tmp
2009-04-24 23:02 <DIR> --d----- c:\program files\Business Objects
2009-04-24 23:00 <DIR> --d----- c:\program files\Windows Mobile 5.0 SDK R2
2009-04-24 22:59 <DIR> --d----- c:\program files\Microsoft Synchronization Services
2009-04-24 22:59 <DIR> --d----- c:\program files\Microsoft SQL Server Compact Edition
2009-04-24 22:32 <DIR> --d----- c:\program files\Microsoft Web Designer Tools
2009-04-24 21:44 <DIR> --d----- c:\program files\Trend Micro
2009-04-24 19:20 <DIR> -cd-h--- c:\windows1\ie8
2009-04-24 17:11 <DIR> --d----- c:\docume~1\rakesh2\applic~1\JAM Software
2009-04-24 12:55 1,089,593 -c------ c:\windows1\system32\dllcache\ntprint.cat
2009-04-24 12:43 268,648 a------- c:\windows1\system32\mucltui.dll
2009-04-24 12:43 27,496 a------- c:\windows1\system32\mucltui.dll.mui
2009-04-24 11:35 <DIR> --d----- c:\windows1\system32\XPSViewer
2009-04-24 11:34 597,504 -c------ c:\windows1\system32\dllcache\printfilterpipelinesvc.exe
2009-04-24 11:34 89,088 -c------ c:\windows1\system32\dllcache\filterpipelineprintproc.dll
2009-04-24 11:34 117,760 -------- c:\windows1\system32\prntvpt.dll
2009-04-24 11:34 1,676,288 -c------ c:\windows1\system32\dllcache\xpssvcs.dll
2009-04-24 11:34 575,488 -c------ c:\windows1\system32\dllcache\xpsshhdr.dll
2009-04-24 11:34 1,676,288 -------- c:\windows1\system32\xpssvcs.dll
2009-04-24 11:34 575,488 -------- c:\windows1\system32\xpsshhdr.dll
2009-04-24 11:34 <DIR> --d----- C:\212c44c6c21777ecdd84
2009-04-24 09:17 <DIR> --d----- c:\windows1\system32\nagasoft
2009-04-24 09:15 <DIR> --d----- c:\documents and settings\rakesh2\LocalLow
2009-04-24 09:15 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\TVU Networks
2009-04-24 09:05 87,800 a------- c:\windows1\system32\cpwmon2k.dll
2009-04-24 03:16 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\PreEmptive Solutions
2009-04-24 02:47 1,207,808 a------- c:\windows1\system32\Redemption.dll
2009-04-24 02:47 <DIR> --d----- c:\program files\Nucleus Kernel Exchange OST Recovery
2009-04-24 02:08 <DIR> --d----- c:\docume~1\rakesh2\applic~1\Windows Desktop Search
2009-04-24 02:06 <DIR> --d-h--- c:\windows1\system32\GroupPolicy
2009-04-24 02:06 <DIR> --d----- c:\program files\Windows Desktop Search
2009-04-24 02:05 98,304 -c------ c:\windows1\system32\dllcache\nlhtml.dll
2009-04-24 02:05 29,696 -c------ c:\windows1\system32\dllcache\mimefilt.dll
2009-04-24 02:05 192,000 -c------ c:\windows1\system32\dllcache\offfilt.dll
2009-04-24 00:21 <DIR> --d----- c:\windows1\system32\appmgmt
2009-04-23 22:50 <DIR> --d----- c:\documents and settings\rakesh2\VSWebCache
2009-04-23 22:38 463 a------- c:\windows1\ODBC.INI
2009-04-23 22:22 <DIR> --d----- c:\windows1\system32\URTTemp
2009-04-23 14:54 26,368 ac------ c:\windows1\system32\dllcache\usbstor.sys
2009-04-23 14:20 <DIR> --d----- c:\program files\IIS Resources
2009-04-23 10:51 <DIR> --d----- C:\Inetpub
2009-04-23 10:34 0 a------- c:\windows1\frontpg.ini
2009-04-23 10:33 <DIR> --d----- c:\windows1\IIS Temporary Compressed Files
2009-04-23 10:33 <DIR> --d----- c:\windows1\system32\Cache
2009-04-23 10:33 <DIR> --d----- c:\windows1\system32\FxsTmp
2009-04-23 10:32 535 a------- c:\windows1\system32\mapisvc.inf
2009-04-23 10:32 45,056 ac------ c:\windows1\system32\dllcache\EXCH_aqadmin.dll
2009-04-23 10:32 26,112 ac------ c:\windows1\system32\dllcache\EXCH_seos.dll
2009-04-23 10:31 132,608 ac------ c:\windows1\system32\dllcache\fxsclntr.dll
2009-04-23 10:31 111,104 ac------ c:\windows1\system32\dllcache\fxscfgwz.dll
2009-04-23 10:31 31,744 ac------ c:\windows1\system32\dllcache\fxsroute.dll
2009-04-23 10:31 11,264 ac------ c:\windows1\system32\dllcache\fxssend.exe
2009-04-23 10:31 132,608 a------- c:\windows1\system32\fxsclntR.dll
2009-04-23 10:31 111,104 a------- c:\windows1\system32\fxscfgwz.dll
2009-04-23 10:31 31,744 a------- c:\windows1\system32\fxsroute.dll
2009-04-23 10:31 11,264 a------- c:\windows1\system32\fxssend.exe
2009-04-23 10:31 1,793 a------- c:\windows1\system32\fxsperf.ini
2009-04-23 10:31 1,361 a------- c:\windows1\system32\fxscount.h
2009-04-23 03:22 <DIR> --d----- c:\docume~1\rakesh2\applic~1\Intuit Canada
2009-04-23 03:22 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\Intuit Canada
2009-04-23 03:16 56 a---h--- c:\windows1\system32\ezsidmv.dat
2009-04-23 02:56 <DIR> --d----- c:\windows1\system32\LogFiles
2009-04-23 01:26 57 a------- c:\windows1\TaxACT08.ini
2009-04-22 20:32 4,212 a---h--- c:\windows1\system32\zllictbl.dat
2009-04-22 20:32 1,221,512 a------- c:\windows1\system32\zpeng25.dll
2009-04-22 20:32 <DIR> --d----- c:\windows1\system32\ZoneLabs
2009-04-22 20:32 350,192 a------- c:\windows1\system32\vsconfig.xml
2009-04-22 20:16 <DIR> --d----- c:\windows1\Internet Logs
2009-04-22 20:16 <DIR> --d-h--- c:\windows1\PIF
2009-04-22 19:42 10,520 a------- c:\windows1\system32\avgrsstx.dll
2009-04-22 19:42 108,552 a------- c:\windows1\system32\drivers\avgtdix.sys
2009-04-22 19:42 325,640 a------- c:\windows1\system32\drivers\avgldx86.sys
2009-04-22 19:42 <DIR> --d----- c:\windows1\system32\drivers\Avg
2009-04-22 19:27 32,592 a------- c:\windows1\system32\msonpmon.dll
2009-04-22 19:23 691,712 -c------ c:\windows1\system32\dllcache\inetcomm.dll
2009-04-22 19:22 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\avg8
2009-04-22 19:22 272,128 -c------ c:\windows1\system32\dllcache\bthport.sys
2009-04-22 19:20 203,136 -c------ c:\windows1\system32\dllcache\rmcast.sys
2009-04-22 19:20 455,296 -c------ c:\windows1\system32\dllcache\mrxsmb.sys
2009-04-22 19:20 333,952 -c------ c:\windows1\system32\dllcache\srv.sys
2009-04-22 19:20 331,776 -c------ c:\windows1\system32\dllcache\msadce.dll
2009-04-22 19:20 <DIR> --d----- c:\windows1\SHELLNEW
2009-04-22 19:14 337,408 -c------ c:\windows1\system32\dllcache\netapi32.dll
2009-04-22 19:14 1,106,944 -c------ c:\windows1\system32\dllcache\msxml3.dll
2009-04-22 19:13 1,203,922 -c------ c:\windows1\system32\dllcache\sysmain.sdb
2009-04-22 19:13 2,560 -------- c:\windows1\system32\xpsp4res.dll
2009-04-22 19:13 215,552 -c------ c:\windows1\system32\dllcache\wordpad.exe
2009-04-22 19:12 <DIR> --d----- c:\windows1\system32\PreInstall
2009-04-22 16:42 <DIR> --dsh--- c:\documents and settings\rakesh2\UserData
2009-04-22 16:36 <DIR> --d----- c:\windows1\system32\SoftwareDistribution
2009-04-22 16:34 9,457,664 a------- c:\windows1\system32\stacgui.cpl
2009-04-22 16:34 634,880 a------- c:\windows1\system32\stlang.dll
2009-04-22 16:34 417,792 a------- c:\windows1\stsystra.exe
2009-04-22 16:34 146,048 ac------ c:\windows1\system32\dllcache\portcls.sys
2009-04-22 16:34 129,536 ac------ c:\windows1\system32\dllcache\ksproxy.ax
2009-04-22 16:34 60,160 ac------ c:\windows1\system32\dllcache\drmk.sys
2009-04-22 16:34 4,096 ac------ c:\windows1\system32\dllcache\ksuser.dll
2009-04-22 16:34 146,048 a------- c:\windows1\system32\drivers\portcls.sys
2009-04-22 16:34 129,536 a------- c:\windows1\system32\ksproxy.ax
2009-04-22 16:34 60,160 a------- c:\windows1\system32\drivers\drmk.sys
2009-04-22 16:34 4,096 a------- c:\windows1\system32\ksuser.dll
2009-04-22 08:27 29,070 -c------ c:\windows1\system32\dllcache\wmp.inf
2009-04-22 08:26 13,312 ac------ c:\windows1\system32\dllcache\lonsint.dll
2009-04-22 08:25 285,184 ac------ c:\windows1\system32\dllcache\fxscomex.dll
2009-04-22 08:24 397,312 ac------ c:\windows1\system32\dllcache\fxstiff.dll
2009-04-22 08:24 397,312 a------- c:\windows1\system32\fxstiff.dll
2009-04-22 08:24 72,192 ac------ c:\windows1\system32\dllcache\fxscom.dll
2009-04-22 08:24 72,192 a------- c:\windows1\system32\fxscom.dll
2009-04-22 08:24 8,704 ac------ c:\windows1\system32\dllcache\fxsperf.dll
2009-04-22 08:24 8,704 a------- c:\windows1\system32\fxsperf.dll
2009-04-22 08:24 154,112 ac------ c:\windows1\system32\dllcache\fxsui.dll
2009-04-22 08:24 154,112 a------- c:\windows1\system32\fxsui.dll
2009-04-22 08:24 55,296 ac------ c:\windows1\system32\dllcache\fxsevent.dll
2009-04-22 08:24 55,296 a------- c:\windows1\system32\fxsevent.dll
2009-04-22 08:24 26,624 ac------ c:\windows1\system32\dllcache\fxsdrv.dll
2009-04-22 08:24 26,624 a------- c:\windows1\system32\fxsdrv.dll
2009-04-22 08:23 142,848 ac------ c:\windows1\system32\dllcache\fxsclnt.exe
2009-04-22 08:23 142,848 a------- c:\windows1\system32\fxsclnt.exe
2009-04-22 08:23 456,192 ac------ c:\windows1\system32\dllcache\smtpsvc.dll
2009-04-22 08:23 331,264 ac------ c:\windows1\system32\dllcache\aqueue.dll
2009-04-22 08:22 <DIR> --d----- c:\windows1\ServicePackFiles
2009-04-22 08:22 294,912 -c------ c:\windows1\system32\dllcache\dlimport.exe
2009-04-22 08:14 19,569 a------- c:\windows1\002881_.tmp
2009-04-22 08:13 <DIR> --d----- c:\windows1\system32\ReinstallBackups
2009-04-22 08:13 26,144 a------- c:\windows1\system32\spupdsvc.exe
2009-04-22 07:47 135,168 a------- c:\windows1\system32\igfxres.dll
2009-04-22 07:34 45,312 a----r-- c:\windows1\system32\drivers\bcm4sbxp.sys
2009-04-22 07:26 <DIR> --d----- c:\documents and settings\Rakesh2
2009-04-22 07:24 <DIR> --ds---- c:\windows1\system32\Microsoft
2009-04-22 07:24 8,192 a------- c:\windows1\REGLOCS.OLD
2009-04-22 07:21 229,439 ac------ c:\windows1\system32\dllcache\multibox.dll
2009-04-22 07:20 10,096,640 ac------ c:\windows1\system32\dllcache\hwxcht.dll
2009-04-22 07:19 <DIR> --d----- c:\windows1\system32\xircom
2009-04-22 07:19 <DIR> --d-h--- c:\windows1\$hf_mig$
2009-04-22 07:19 2,577 a------- c:\windows1\system32\CONFIG.NT
2009-04-22 07:19 0 a------- c:\windows1\control.ini
2009-04-22 07:18 23,392 a------- c:\windows1\system32\nscompat.tlb
2009-04-22 07:18 16,832 a------- c:\windows1\system32\amcompat.tlb
2009-04-22 07:18 316,640 a------- c:\windows1\WMSysPr9.prx
2009-04-22 07:17 <DIR> --dsh--- c:\documents and settings\all users.windows1\DRM
2009-04-22 07:17 488 a---hr-- c:\windows1\system32\WindowsLogon.manifest
2009-04-22 07:17 488 a---hr-- c:\windows1\system32\logonui.exe.manifest
2009-04-22 07:17 <DIR> --ds---- c:\windows1\Downloaded Program Files
2009-04-22 07:17 <DIR> --d--r-- c:\windows1\Offline Web Pages
2009-04-22 07:17 749 a---hr-- c:\windows1\WindowsShell.Manifest
2009-04-22 07:17 749 a---hr-- c:\windows1\system32\wuaucpl.cpl.manifest
2009-04-22 07:17 749 a---hr-- c:\windows1\system32\sapi.cpl.manifest
2009-04-22 07:17 749 a---hr-- c:\windows1\system32\nwc.cpl.manifest
2009-04-22 07:17 749 a---hr-- c:\windows1\system32\ncpa.cpl.manifest
2009-04-22 07:17 749 a---hr-- c:\windows1\system32\cdplayer.exe.manifest
2009-04-22 02:56 <DIR> --d--r-- c:\documents and settings\all users.windows1\Documents
2009-04-19 10:38 <DIR> --d----- c:\program files\TVUPlayer
2009-04-12 23:54 <DIR> --d----- c:\program files\QuickTax 2008
2009-04-11 11:46 <DIR> --d----- c:\program files\Troxo
2009-04-10 11:08 <DIR> --d----- c:\program files\Microsoft Office Outlook Connector
2009-04-06 15:49 <DIR> --d----- c:\program files\Microsoft Windows Vista Upgrade Advisor
2009-04-04 03:32 <DIR> --d----- c:\program files\common files\DivX Shared
2009-04-02 15:39 <DIR> --d----- c:\program files\AskBarDis
2009-04-02 03:34 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-04-02 03:30 <DIR> --d----- c:\program files\common files\Windows Live

==================== Find3M ====================

2009-04-24 18:44 196,032 a------- c:\windows1\pchealth\helpctr\config\cache\Professional_32_1033.dat
2009-04-22 08:34 87,269 a------- c:\windows1\pchealth\helpctr\offlinecache\index.dat
2009-04-22 07:14 21,640 a------- c:\windows1\system32\emptyregdb.dat
2009-03-26 11:07 59,904 a------- c:\windows1\system32\zlib1.dll
2009-03-26 11:03 286,720 a------- c:\windows1\system32\libcurl.dll
2009-03-26 11:03 1,028,096 a------- c:\windows1\system32\libeay32.dll
2009-03-26 11:03 196,608 a------- c:\windows1\system32\ssleay32.dll
2009-03-26 11:03 143,360 a------- c:\windows1\system32\libexpatw.dll
2009-03-20 17:17 0 a------- C:\cryptedcodec.exe
2009-03-20 17:17 0 a------- C:\crypted.exe
2009-03-06 10:22 284,160 a------- c:\windows1\system32\pdh.dll
2009-02-09 08:10 729,088 a------- c:\windows1\system32\lsasrv.dll
2009-02-09 08:10 714,752 a------- c:\windows1\system32\ntdll.dll
2009-02-09 08:10 617,472 a------- c:\windows1\system32\advapi32.dll
2009-02-09 08:10 401,408 a------- c:\windows1\system32\rpcss.dll
2009-02-09 07:13 1,846,784 a------- c:\windows1\system32\win32k.sys
2009-02-06 07:11 110,592 a------- c:\windows1\system32\services.exe
2009-02-06 07:06 2,145,280 a------- c:\windows1\system32\ntoskrnl.exe
2009-02-06 06:39 35,328 a------- c:\windows1\system32\sc.exe
2009-02-06 06:32 2,023,936 a------- c:\windows1\system32\ntkrnlpa.exe
2009-02-03 15:59 56,832 a------- c:\windows1\system32\secur32.dll
2009-02-03 12:00 1,712,201 a------- c:\windows1\system32\InetClnt.dll

============= FINISH: 13:30:46.84 ===============

A: Internet Explorer shuts down immediately after starting

Hi rrmaron,Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.Please refrain from making any changes to your system (updating Windows, installing applications, removing files, etc.) from now on as it might prolong handling your log and make the job for both of us more difficult.The issue doesn't seem malware related, but I'll take a look at it.Please run Hijackthis. Click Do a system scan and save a logfile then copy and paste the content of the log to your reply.

5 more replies

Been having trouble with a Windows XP Service Pack 3 machine using the internet, specifically Internet Explorer. IE8 opens but then shuts down immediately with an error message saying that Internet Explorer must be shut down. Was getting this yesterday on repeated attempts.For some reason tonight IE actually opened, I then tried to install Firefox (which had been blown out of the machine somehow) and get the error "Your current security settings do not allow this to be downloaded."Machine is also running much slower than normal. AVG is up to date and hasn't found any viruses, although a tracking cookie alert popped up tonight and I clicked Move To Vault. Firewall is enabled. Not sure if there is anti-spyware running on this, other than AVG. Helping a friend with this problem.Thanks in advance for your help.DDS.txt log:DDS (Ver_10-03-17.01) - NTFSx86 Run by Doug at 16:55:42.34 on Thu 08/05/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.198 [GMT -5:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}FW: McAfee Personal Firewall Plus *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\System32\wltrysvc.exeC:\... Read more

A:Internet Explorer Shuts Down Immediately

10 more replies

Whenever I try to start up Windows Explorer by clicking the icon, it just shuts down. I can access the internet using other browsers. I tried uninstalling and reinstalling IE, but the problem still remains. How do I fix this?

A:Internet Explorer starts up, then immediately shuts down

What version of IE are you using?

3 more replies

In our office there is one site that we have to use Internet Explorer to access. This morning immediately upon start it crashed on two computers(I am unsure if they are related or not). So I have spent three hours trying to fix it and I am not stuck. It is IE 10 (or was) and it is Windows 7. Things I have tried:

1. Running with no addons.
2. Uninstalling then Reinstalling.
3. Doing an sfc scan to see if it was a missing system file.
4. Making sure all required and optional updates were installed.
5. One computer is used sparingly, there is nothing on it but the default programs but ran a virus scan anyway and it turned up nothing.
6. Reset all internet explorer settings.
7. Finally I installed the IE11 beta version and it does the exact same thing.

Having two different IE versions do the exact same thing makes me think it is a system issue and not an IE issue. Both Firefox and Chrome work with no issues.

Just wanted to add that it will start in safe mode with no problems

Just disabled DEP on IE

A:Internet Explorer immediately shuts down upon start

Maybe try running these tools: tool 1, tool 2.

If that doesnt help, I have a few more possible solutions. This is another one: Install IE 10 and make sure all Windows updates are installed (not just for IE, but for the OS).

If that doesnt work, tell me.

17 more replies

hi
my ie suddenly stopped working.
when I double click it, it just jumps open, then shuts immediately.
I tried uninstalling and then reinstalling, but now the ie exe file doesn't show up at all. It won't seem to load from disk either.

anyone got any ideas......

thanks
john

A:Internet Explorer opens and shuts immediately when doubleclicked......

6 more replies

My Internet Explorer on my laptop will open, but then immediately closes itself down.

It won't stay open, no matter what I do.

Tried to run the virus scan, which removed 2 problems, but that didn't work.

I wanted to update my Norton Antivirus to see if that would find and solve the issue but since the updates are web-based, and my I/E won't stay open, I can't do that either.

Any suggestions?

A:Internet Explorer Problem - Opens, but then immediately shuts down

7 more replies

Anyone run into this? My Windows Media Player 11 shuts down as soon as I open it, giving me the usual Windows message "Windows Media Player has encountered a problem and needs to close...".

So far it only does it when I try to open a library audio book which uses some sort of DRM or license or when my MP3 player is attached (which also has audio books on it). This was working fine a couple weeks ago. The only changes on my computer is I just downloaded an update to Avast AV and I'm using MS PowerToys SyncToy to sync My Documents. I tried a System Restore, to no avail.

I'm not familiar with the technical details. It lists assorted "modules":
wmplayer.exe
ntdll.dll
kernel32.dll
RPCRT4.dll
Secur32.dll
USER32.dll
GDI32.dll
IMM32.dll
LVPrcInj.dll
uxtheme.dll
msvcrt.dll
wmp.dll
ole32.dll
COMCTL32.dll
SHLWAPI.dll
OLEAUT32.dll

Event viewer lists this: "Faulting application wmplayer.exe, version 11.0.5721.5145, faulting module indiv01.key, version 11.0.6000.6324, fault address 0x000ffe96."

I'm running XP Pro on an HP xw8000 workstation, dual processor 3.0G. Thanks for any advice.

A:Solved: WMP shuts down immediately after starting up

It looks like this is a combination of WMP11 and my library audio book download service. I restored my drive with a ghost image from before this probem occured, and it still wouldn't work. It works on WMP10. I'm guessing the library changed something on their DRM.

1 more replies

I was surfing with IE 7.0p suddenly explorer closed and a little window that said "harmful trojan" appeared I wasn't able to read what was the name of the trojan because the computer shutdown and restarted itself. Once it starts only like 10 seconds pass maybe less and it shuts down again and restarts and that happens over and over again. So i looked online and in some website somebody said to press "window+R" and go to cmd and type "shutdown -a" to cancel the shutdown so that I could get rid of the trojan, i did that 3 times already and is not working, so my question is what can i do now? please help~!

A:vista 32bit shuts down immediately after starting

Can you get into safe mode w/networking?

1 more replies

Hi,

I'm running XP SP3. When my computer starts, I see the taskbar flash on and then disappear, and the same thing happens when I try to launch the explorer.exe process from the command line. This also happens in safe mode. All system checkpoints from before the start of this problem have disappeared so I can't do a system restore. I've run malwarebytes and not found any viruses. I can launch individual programs from the command line (which I start from task manager), so that is what I'm doing for now. If anyone has any ideas on how to fix this I would greatly appreciate it.

A:explorer.exe crashes immediately after starting

Can you download the portable version of the windows all in one repair tool and run it with the default items ticked.

3 more replies

Hey, I am having problems with my other computer suddenly closing both Internet Explorer and Windows Explorer applications, such as Control Panel, My Computer, etc...(Windows XP Home Edition)
When i click on either one, lets say the my computer icon, a pop up of the my computer folder thing flashes for a split second then disappears, the computer freezes for about a second, shows only the desktop, then a few seconds later the icons start appearing on my desktop and my start taskbar comes back. The screen is back to normal with no lag, but the my computer pop up is no longer there. The same thing happens with internet explorer, but it just happens alot quicker.
Does anyone know what could possibly be the problem of this, and maybe how to fix it? Thank You in advance.

A:Windows Explorer + Internet Explorer Closing Immediately...

Did you do an anti-virus scan on your PC seems like a virus problem.

3 more replies

Hello there,

My roomates Dell Dimension 2400 laptop , XP Pro, SP3,
Dual core Intel Pentium 4 CPU 2.40 Ghz
2.39 Ghz, 1.00 GB Ram

Is having trouble with Internet Explorer dissapearing immediately and Chrome won't come open and Firefox is slow in opening:(

Joyces brother did something that made her laptop only start in Safe mode.

Not sure all he did but he removed Malwarebytes and did microsoft update.

The Comodo Internet suite Firewall/antivirus is getting an error and won't run

I reinstalled Malwarebytes and ran it and it found a pesky virus I have dealt with alot before called 'My Web Search'. it infected 3 registry files. Whe I tried to run system restore it wouldnt work its earlies date to restor to was 2066!! lol.

Anyway I got it to start normally by runing MsConfig and puting a checkmark by "Start Normally and load all drivers etc." Instead of the "Selected start up option.

It started normally and was fine except for Internet explorer and chrome not working.

I un-installed in add and remove the listed Internet Explorer 7 and 8 in hopes that it would revert to a good copy of Internet explorer 6 like I have done before.

When I open Internet explorer it opens to a plain white window and just hangs there. In task manager it shows in the processes tab but not in the applications tab:( And when you minimize it on the taskbar it has the little "e" icon but does not say Internet explorer next to it on the taskbar:(

A:Internet explorer disappears immediately:(

Hello and welcome to TSF

I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.
Good luck

Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs.

1 more replies

When i open the Internet Explorer, it will open then immediately close. I was able to pinpoint the problem at my home page (www.google.com). I opened IE again, stopped it quickly from opening the home page and then entered another web page. It worked. Then i went back to the home page and it closed again. So whenever i enter the home page the program will shut itself. I also use Firefox as web browser and it doesnt do the same thing. Any help will be appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:33:25 p.m., on 27/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\ARCHIV~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\ARCHIV~1\AVG\AVG8\avgrsx.exe
C:\ARCHIV~1\AVG\AVG8\avgemc.exe
C:\Archivos de programa\Archivos comunes\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.exe
C:\winlogon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\vsnpstd.exe
C:\Archivos de programa\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE

More replies

I am using ie7 and winxp on my computer and have recently had an issue with it. When I try to open explorer the window closes before it actually loads up. Bits of the taskbar keep turning grey as well like the old style windows.

I have tried removing all add ons and resetting internet settings but have had no luck. The connection is okay with other computers. On the problem computer the icons on the taskbar says it is there until I click on it when it disspears. I have tried downloading and running programmes like spybot on it (downloading them onto another disk and then transferring them onto the computer) but most seem to need to use the internet to run them. I cant use the web at all so solutions like installing ie6 dont seem possible either. I have ran hijack this here is the log. Any help would be most appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 12:38:18, on 31/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe

A:internet explorer crashes immediately. help!

Which forum would you like help at ????

http://forums.whatthetech.com/inter...diately_help_t99578.html&p=524277#entry524277

Please don't waste resources by posting in multiple forums.

1 more replies

I have worked on a friends laptop
windows 7

internet explorer opens and shows the outline of the dialogue box and then the page closes

I have done the following

Trying to re-install - message , version already on PC

Rebooted at various stages throughout
- Went to Turn Windows Features On and Off and un-clicked Internet 9
- Installed updates - removed IE10 and IE11 updates
- Ran the MSFIX - Microsoft Fixit 50778.msi, finished OK
- Ran "Command" as admin - and tried this command

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

- After removing the updates , i was then allowed to install IE11 which took a while to fully install after the full installation and a reboot.
Exactly the same error occur

IE opens with just the outline of the PAGE and then timer shows for a while, then screen closes.

I have left my friend to create the recovery DVDs and then once created to do a system restore back to December. I just wanted to make sure that if there was a problem with restore, she had a recovery option.

She knows this problem has been on the pc for a while, and shes not sure if before or after the oldest restore point of 19/12/13

She has a full subscription to Norton 360 on the PC

Anyone have any suggestions please - it may take a while to reply, as she is ... Read more

A:internet explorer opens and immediately closes

We just solved the issue here:

[SOLVED] IE 11 - When opened, immediately closes

May wish to try it.

8 more replies

Here's my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:48:21 AM, on 7/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\MySQL\MySQL Server 5.1\bin\mysqld.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rpcnet.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\providerComcast\bin\tgsrvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\WINDOWS\explorer.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\NETGEAR\WN111\wn111.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\S... Read more

More replies

Hi everyone, New to the forum so thanks for the help ahead of time. Upon opening internet explorer it immediately closes and displays nothing. Also Internet options in control panel will not open at all. The windows firewall also tells me "For your security, some settings are controlled by group policy." This computer is not on a network and is a home computer. I was able to work around it by doing some registry work in which I removed the value on the firewall key. So that enabled me to turn the firewall back on. The service for windows firewall is now started with no errors and is set to automatic.

The Internet explorer problem is more important to me at the moment. I know the internet connection is active because firefox works perfectly. I scanned the computer with AVG and it found so many viruses and trojans it was rediculous. I also scanned the computer with webroot spysweeper and it found nothing but when I open IE it stops all sorts of things like drivecleaner for example.

HijackThis log listed below...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:57:40 PM, on 12/29/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe

More replies

Hi All

I've got to the slitting wrists stage of this problem. I hope someone can help...

I've been getting the blue screen of death recently and upon checking my computer's error logs I found that it was a problem with my Radeon graphics card. I uninstalled and reinstalled the Radeon software but the audio went. I couldn't find the audio driver (long story) so I did a system restore which worked - everything was back to normal. Or so I thought.

Next morning I tried to open IE but upon opening it closed immediately. I've done a bit of research (ON THE INTERNET AT WORK!) and have done a HijackThis log.

It may be a coincidnece but the other day my screensaver changed - it's now a black screen which says Oxigenscr V5.00.0000. Maybe this is a virus. Thank you for your help in advance
-----------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:03:36, on 18/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Co... Read more

A:Internet Explorer opens then closes immediately

Your computer is infected. Please start a new thread in the Malware Removal forum.

3 more replies

When I attempt to open internet explorer, it will open for a brief moment, and then close. I ran Spybot Search & Destroy and found over 200 entries. I was able to remove them all except one, MyWebSearch. Other than my issue opening Internet Explorer, I am not experiencing I am using another computer to access this forum and post my log.

Here is my HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:36:44 PM, on 1/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\lexpps.exe
C:\Program Files\De... Read more

A:Internet Explorer opens, then closes immediately

try again

2 more replies

I scanned with Malwarebytes, Spybot and Superantispyware. I updated them all too. And I noticed my Comodo Internet Security had disappeared too, I didn't know what happened, but all of a sudden IE closes immediately after opening and I know that is bad. can someone help me? this is my hijack this.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:47:16 PM, on 1/4/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\COMODO\COMODO Internet Security\cmdagent.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\arservice.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\COMODO\COMODO Internet Security\cfp.exeC:\WINDOWS\ALCXMNTR.EXEC:\Program Files\Lexmark X74-X75\lxbbbmgr.exeC: ... Read more

A:Internet explorer 8 closes immediately after opening.

Hi Versani,Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.Please post the required log as outlined here:Preparation Guide For Use Before Using HijackThis and other Malware Removal Tools, Instructions for receiving help in cleaning your computer

14 more replies

I am having Internet Explorer 10 problems after Ransom removal. I have ran Malwarebytes to get rid of the the ransom virus. I ran Spybot 2, adwcleaner and JRT to clean up some stuff. Unfortunately after doing all of the windows updates which includes IE10 Internet Explorer immediately crashes.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16576  BrowserJavaVersion: 10.21.2
Run by Lin at 19:29:03 on 2013-06-10
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4056.3137 [GMT -5:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Disabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRe... Read more

A:Internet Explorer 10 crashes immediately. IE9 works though.

3 Day bump.

5 more replies

Hi All

I've got to the slitting wrists stage of this problem. I hope someone can help...

I've been getting the blue screen of death recently and upon checking my computer's error logs I found that it was a problem with my Radeon graphics card. I uninstalled and reinstalled the Radeon software but the audio went. I couldn't find the audio driver (long story) so I did a system restore which worked - everything was back to normal. Or so I thought.

Next morning I tried to open IE but upon opening it closed immediately. I've done a bit of research (ON THE INTERNET AT WORK!) and have done a HijackThis log.

It may be a coincidnece but the other day my screensaver changed - it's now a black screen which says Oxigenscr V5.00.0000. Maybe this is a virus. Thank you for your help in advance

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:03:36, on 18/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobile... Read more

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Hello everyone, im fairly new to this, so please bear with me.

Recently, ive been having trouble with my computer. It started one morning when i went to go check my email. My main browser is google chrome exe so naturally i go to click it. Which is when all this starts -_-. i double click on it, but the program doesnt open. I try to open it by left clicking and running as an admin but still no luck. I soon realize that this is the case for ALL of my programs except Internet explorer, which i find strange considering the similarities with the other browsers. Anyway, ive read previous similar problems on here, and i download Hijackthis. I have a log folder that i can post if needed. Also i see something when i try to open the program quicky enough but i cant make out what it is before it closes. There is also a suspicious search engine called searchqu.com406 that comes up as soon as i start internet explorer Keep in mind this doesnt happen in safe mode, and evrything works fine, just like the computer was regularly before. Ive tried multiple Malwarebytes scans, stinger, (which is still scanning after 25 mins) and AVG (which begins to scan, but then a command prompt comes up and stops it) all to no avail. Any help would greatly be appreciated Please and Thank You

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I am so puzzled with this problem I have. I have Windows xp: Service Pack 3, and when I open Windows Internet Explorer 8, It turns white and closes almost immediately after I open it, or i'll open it and it'll turn white and stay like that for almost 10 minutes straight and do nothing. I tried resetting it in control panel, and it didn't help at all. Why doesn't it----referring to my browser;Windows Internet Explorer, work?

A:Windows Internet Explorer 8 turns white and closes almost immediately after i open it

If IE works properly when you start it without add-ons then it's possible that you could have an infection, but try these two MS fixits in this order first -

Fix Internet Explorer issues to make IE fast, safe and stable

Fix Internet Explorer add-on problems when IE hangs or freezes

2 more replies

DDS (Ver_09-05-14.01) - NTFSx86
Run by Bryan at 20:14:30.25 on Mon 06/08/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.465 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE

A:Norton shuts down when starting manual scan, microsoft money shuts down after splash screen

I followed the directions to post my log files correctly, I'm hoping someone can analyze this soon? Thank you so much in advanced for your help! Bryan===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.We ask that once you have posted... Read more

3 more replies

I'm building a pc and having several problems.

The first problem is that after I've assembled all the parts and turn on the power, the computer begins to boot and then simply shuts down. It does this repeatedly until I turn the power off.

The second problem is that the power and reset buttons on the front panel in my case don't seem to work. I have plugged in the cables to the right pins but nothing happens when I try to turn the pc on from the case buttons. I've had to use the power on button on the motherboard to try the setup (but with bad luck, as described above)

Here are the specs

Antec Nine Hundred
OCZ GameXtream 600W ATX
Seagate Barracuda 7200.10 750GB Serial-ATA
Abit IP35 Pro ATX LGA 775
ASUS EN8800GTS TOP/HTDP/512M PCI-E
Samsung SH-S203D/BEBN SATA 20X DVD+/-RW
Intel Core 2 Duo E8400
Kingston HyperX 2GB 1066MHZ DDR2 CL5

This probably isn't enough info to solve the problem, but I'm looking for any suggestions that might help me test out which part or cable is the cause of this.

A:PC immediately shuts down

8 more replies

My HP computer shuts off the minute you turn it on. I have reseated the memory, thinking they were loose, changed the supply cord several times and put in a new battery-still shuts off right as soon as you turn it on.
Any suggestions as to what I'm doing wrong?

A:computer shuts off immediately

In all probability the shut down is related to a failed internal component. Most times it is the fan, if it is jammed full of lint it probably is the issue, or it might have just failed completely. Using canned air or the like blow in from the side, if you see lots of lint fly out the bottom or stuff flopping about in there you will need to take it apart and clean it out. Failing that replace it. If that still does not fix the issue then there is a bigger problem, like a failed CPU or Main board

5 more replies

I see the red light for all of a second, like it's turning on when I press the power button, then nothing happens. No CPU fans or anything start during that 1 sec. Each subsequent time I press the power button NOTHING happens. If I unplug the machine and let it power cycle then it turns on for 1 second.

I was thinking it's the PSU going bad, this seem like the right thing. I have an extra one at home that I can try it with. Anyone else have any suggestions as to what it might be?

A:PC shuts off immediately after turned on

I would agree the ps is the most likely cause. One thing you want to stop right now is attempting to pw ON the system with a failed pw supply. It is highly likely that you will damage/destroy other parts of the system.

Swap in a known good pw supply and see if it works.

1 more replies

Hi,

After slipstreaming SP3 for Windows XP into SP2 CD, i did a fresh install on a 1.2 GHz, 512MB RAM PC. It has 2 hard disks one with 20GB other 80GB(secondary, i added later). I had repartitioned the hard disk using Seagate Disk Manager bootable cd. The computer was previously running on Windows XP SP2 with no error at all.

After installing XP, When I tried to install IE7, it gave an error after restart saying IE7 cannot be installed. The strange thing is now, after every few minutes the system shuts down suddenly, as when happens on power failure. The hard disk LED glows continually after this happens. On the system reboot, the BIOS does not recognise any of the hard disks, it hangs and hard disk LED glows continuosly.

I have done chkdsk (in the 2-3 minutes the computer is running on XP) it gives no error on 80GB secondary disk.On the primary hard disk, it says files are inuse, please schedule a scan on next startup. On scheduling thes scan, the scan on next reboot gives no error.

But the computer keeps shutting down. Mostly this happens when I try to open video stored on secondary hard disk using Media Player Classic.

A:Windows Xp Shuts Down Immediately

Hi .The hard disk activity light probably stays on initially...because XP is configured to run a limited (3-step) version of chkdsk when hard shutdowns occur. I myself prefer to then run chkdsk /r (5-step) on the same drive when the system finally does boot.I would run chkdsk /r on each drive as a first step...and then reboot. I would run the chkdsk /r on the boot partition first, using the XP CD and Recovery Console...then try to boot.I would then run the chkdsk /r on the other drive from within XP: Start/Run/chkdsk /r, OK. To specify running chkdsk on a hard drive which I've designated as R, the command would be chkdsk R: /rWhat error messages are provided in Event Viewer that might be pertinent? EV is usually pretty good about indicating disk problems (once auto reboot on crash is disabled).Disable Auto Reboot On System Crash - http://www.theeldergeek.com/auto_reboot_on_system_crash.htm How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/ If it's something that chkdsk /r cannot repair, then I would move to a manufacturer's hard drive diagnostic.Louis

1 more replies

Hi

I switched from win 7 to win 10 about a month ago. No major problems until yesterday. The pc shuts down only a few minutes after loading windows. If i then turn it on again, it shuts down almost straight away - before it's even finished loading windows.

I tried resetting windows but it won't stay on long enough to do it. It got to 6% then shut down. I don't think it's a virus - well i have kaspersky anyway and that isn't reporting anything.

Unfortunately i can't get into safe mode on start up with win 10.

I'm at the point where i'm thinking i need to throw the pc away and buy a new one because it won't stay switched on for long enough to do anything.

Any ideas gratefully received thanks

A:Pc shuts down immediately after turning on

Welcome to the forum. Normally this is due to heat or the CPU fan not working check the fan and remove any dust from inside the pc

3 more replies

This computer was running fine about 4 months ago. Since then it has been in my closet. I decided to finally upgrade it to Win10. It booted up fine. I disable the GWX Control Panel and clicked the taskbar upgrade icon to start the upgrade. 5 or 10 minutes later it simply shutdown and did not restart.

I restarted manually and it managed to get to the Windows Welcome screen and then shutdown. Now when I try to restart the power LED lights up for about 1 second then shuts down again. Doesn't even get to post anything on the screen.

Any tips for this one?

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Hello.

I have a 6 years old or so PC, which used to work all fine.

But one day when i had to move it to a new spot, it suddenly didn't want to start up...

I am really sure that this has to do with the Motherboard, as i have tried the following, but with no avail:

Replace with new Power Supply Unit
Taking out CPU and RAM (Tried combinations and such)
Removed all other power wires, so that only the Motherboard gets power.
Taking out all other unimportant parts
Tried to replace CPU fan, same prob.
I can't really give any specs, but if you need some, please post a reply, with the required spec and i will try find out...
EDIT: Found out that i had a 1.0Ghz AMD cpu and approx. 750mb ram...

Thanks
Jake

A:PC Starts up and shuts down immediately!!!

16 more replies

Hi! My PC shuts down by itself (like it is being unplugged without any given time interval) and then immediately reboots. Sometimes the problem occurs even after a few seconds after booting.

My Desktop is Acer Aspire M1641 and it is broken (unable to boot) for about 3 years. About a month ago, I had the opportunity to brought it to a technician to fix it. The technician replaced the motherboard and the processor with a brandnew Biostar A55 MGC motherboard and a brandnew AMD A4-3300 with Radeon (tm) with HD Graphics 2.50 Ghz processor. The technician also changed the OS from Windows Vista Home Basic to Windows 7 Ultimate.

When I brought the PC home, it looks like that it is operating normally. After approximately 2 days, the problem occured (shuts down by itself "like it is being unplugged" and then immediately reboots).

"Mysearchresults" browser hijacker infected it but I cant remember if the PC's problem occured first before the infection so I cant tell if it is a factor. (By the way I fallowed the instructions here : http://www.wintips.org/remove-mysearchresults-search-toolbar/ to remove mysearchresults). After fallowing the instructions to remove mysearchresults I scanned it with Microsoft Security Essentials which turned out to be ok. To make sure, I uninstalled the Microsoft Security Essentials and installed ESET NOD32 Antivirus 4 (not yet updated) and scanned it which turned out to be ok too.

I installed "PC Wizard 2012" to check th... Read more

A:PC Shuts Down by Itself and then Immediately Reboots

you've done a good analysis already but there are a few other things to check. cpu and mobo temp already, but what about graphics card temp? you can use gpu-z to get the gpu temp. higher than normal temp may cause this kind of problem. another possibility is with one of the device drivers. see if this auto-reboot still happens when you use windows in safe mode. safe mode bypasses normal drivers n just use basic the most basic ones to enter windows. if no reboot happens, then you know it is caused by one of the drivers. no, it's unlikely the problem with the psu, and no you don't need to reformat the hard drive cause this is not windows/software problem but more often hardware.
for general n quick fix now, you can use your seven installation disc to enter 'system recovery options' then do startup repair and windows memory diagnostic. it doesn't always address the problem but there's nothing wrong to try though. startup repair will fix problems with system files, memory diagnostic will scan the ram to make sure it's working correctly.
tell us how it goes after all these steps, the results may lead to the correct fix.

9 more replies

Hello all,

My homebuilt PC, which has worked fine for a couple of years, suddenly isn't working after I cleaned out the pounds of dust from inside it.

During POST process, the BIOS/RAID controller seems to identify the hard drives properly (I'm running two pairs of RAID-1 mirrored SATA drives) ...and I think it's not the drives anyway because of the last bullet-point below.

System goes through the BIOS part of the startup without problems but then either shuts down or reboots almost immediately:

* If I try to boot into windows, it shuts down after a couple seconds of the "blinking light" moving from left to right on the first Windows screen.

* If I try to boot into safe mode, it shows a long list of drivers on the screen, the last of which I believe is mup.sys, and then says at the bottom center, "press ESC to cancel loading VAX347B.sys", and then crashes. I doubt that VAX347B is the problem, however, because of the following:

* If I disconnect all hard drives from the system and boot from a Windows XP CD, it shuts down or reboots when screen says "Windows is inspecting your hardware configuration."

During the cleaning process, I removed the CPU fan, cleaned it and replaced it. Someone suggested to me that if it weren't back on exactly right, that could cause the problem so I took it off again and put it back on and the computer then worked...for two days...after which all the symptoms returned. I don&... Read more

A:PC shuts down immediately after POST

CMOS battery probably needs changing. Also check the PSU with a tester and a multi-meter.

6 more replies

Have an odd problem - My metro apps do not start from the start menu immediately ! This started a couple of weeks ago when they would not start at all . Reading up on the problem I opened a second user account with admin privs - this account works well and ALL the time. My account however only starts working after I have been logged on for a couple of hours - the event viewer gives errors 2486 and 5973. Without doing anything special and not opening any applications between not working and working it will suddenly start working ! Any ideas?

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Yesterday morning I discovered my laptop (Toshiba Satellite C55-B5201) had not shut down after I instructed it to.  I assumed I had not remembered to shut it down, but this morning I opened the lid to find that the computer was not shut down.  I shut down the computer again and it restarted within 30 seconds.  This is my new reality.  My laptop will not stay shut down.

I looked up the problem and tried a couple of solutions through the power options screen but since I am not a computer expert I declined to try the solution involving misconfig which I found, without talking to some experts.

For security I use Panda Security Pro and Win Patrol.  A few weeks ago I also noticed my battery indicator, when laptop is plugged in, shows 80% available battery power and not charging.  This also is different, but I thought, perhaps my battery was starting to wear out, even though at its age this should not be a problem.  My power setting is on "balanced" at the default settings.

Any help is welcome.  Thank you.

Pat

A:Windows 8.1 shuts down and immediately restarts

Hi paw51 Try to do the following:Right-click on the Windows logo in the bottom-left corner and select System;From there, click on Advanced System Settings in the left pane of the System window;Click on the 3rd Settings... button, the one under Startup and Recovery;From there, make sure that Automatically Restart is unchecked under System Failure;Restart your computer and let me know if the issue is still there.

14 more replies

For starters, my PC stays on all the time. When I got up this morning I noticed that my Outlook Express icon was not displayed in the Taskbar where it usually is. I also have an OE icon on my desktop and tried opening it from there. It seems to open and says receiving files (although it doesn't receive any) and immediately closes down. Once I got it to stay on long enough to make sure the "Disconnect after Send/Receive" box wasn't checked, and it was not. I tried a System Restore from a previous day when it was working fine, but there was no change.

I am running Windows XP SP2 and have not added any new hardware or software.

Any suggestions would be appreciated. I can read my email from my server and will check occasionally for any replies to this post.

Thanks very much,

Ken

A:Outlook Express Shuts Down Immediately

The simplest thing to do would be to move the contents of the OE Message Store folder to a new folder.
Using Windows Explorer (Start>Programs>Accessories>Windows Explorer) navigate to "C:\Documents and Settings\Your User Name\Local Settings\Application Data\Identities\{GUID NUMBER}\Microsoft\Outlook Express".
Make sure OE is closed before proceeding.
Open the Outlook Express folder and you should see all the DBX files.
Click Edit>Select all
Click Edit>Cut
Right click an empty area on your desktop and on the menu select New>Folder.
Name it Backup.
Open the new folder Backup and click Edit>Paste.
The DBX files should move from the Message store into Backup.
Try opening OE.

Note: Your mail will all be gone, but you can Import it from the Backup folder.

3 more replies

I run Visioneer Paperport 8 on a system with Windows XP (SP1). Whenever I open the program, it starts up long enough to populate its desktop and then shuts down. It does not give me any message before shutting down or any other indication of what is wrong; it's as if the program believes I have clicked exit.

I used to be able to run the software on this system without a problem. I then had to do a system recovery for reasons unrelated to Paperport; the program still worked at first but then this problem arose. My point here is just that the issue is not an inherent conflict between XP and Paperport.

I have installed the available updates for Paperport, but cannot find the precise build number because the program shuts down too quickly for me to find it.

I won't burden you with a list of the myriad software I have on the system, but if anyone has an idea what programs might interfere in a way that would make this happen I'd like to hear from you.

A:Paperport 8 Immediately Shuts Down When Started

Hiya

Lets see what you have running at the same time:

Go to Run and type MSINFO32
On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.

Regards

eddie

2 more replies

Hi. I updated Spybot and then when I started to run Spybot my Toshiba laptop immediately shut down. I started it again and the same thing happened. I tried using safe mode but it shut down again. Can I use the recovery console and if so, how? I just spent days doing my taxes and will kill myself if I can't get into this computer again. Please give me any ideas. ANYTHING to fix this !!!Thanks so much.

A:Computer starts then immediately shuts down!

Can you get a stable safe mode with command prompt?http://www.bleepingcomputer.com/forums/ind...st&p=943085I would try system restore first

13 more replies

Hi, I bought a Lenovo G50-80 laptop on May 12, 2015...It was working fine until yesterday, when the computer turned off immediately after power cord was unplugged...Battery status when power cord was unplugged was 100%...Without plugging the power cord, the computer won't even boot with the battery...But it works fine with ac power supply...

Solved!
Go to Solution.

A:lenovo g50-80 shuts down immediately when unplugge...

Hi Ramsam,

Welcome to the Forums

As per the query we understood that you are facing issue with system shutdown in your Lenovo G50-70 laptop.

Change the BIOS into default and check for the issue. If still the issue persist then it might be issue with the battery please visit the nearest authorised service centre for further details.

Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.

Hope this helps. Do post back if the issue persists.

Best regards,

Ashwin. S

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

4 more replies

Hey all,
I have a PCChips M830LR mobo with Athlon XP 1800 with a 300W power supply. When I start the computer the lights will come on with no harddrive activity. And after around 3 seconds it shuts down. I have reseated everything, and tried removing everything with the same results. So I'm thinking this is either Power Supply, Processor, or Motherboard. I have tried clearing CMOS to no avail. Any suggestions?

Thanks,

Steve

A:Computer starts shuts down almost immediately

13 more replies

When I try to turn my computer on, it immediately shuts off. I've made sure the memory sticks are securly seated and even put in a new battery. Still nothing.  Can someone give me a clue as how to get it going? It has windows xp,Edit: Moved topic from Introductions to the more appropriate forum.~ Animal

A:When I turn on my computer it immediately shuts off.

My initial suggestion is the power supply. Can you substitute it?

8 more replies

Hi
My Inspiron 15 N5030 shuts down a minute after I turn it on. I tried taking out the battery, which worked for a bit but now not.
Any help?
Thanks!

A:Inspiron 15 N5030 shuts down immediately

Hi,
Thank you for writing to us!
We suggest that when the system comes up to the Dell Logo tap on F12 and run complete diagnostics and check if there are any errors.
Kindly private message the service tag and email address.
Thanks
Robin

1 more replies

I just completed a new build. It powered on fine and I managed to configure BIOS but when it tried to restart the power supply immediately just clicked off. There was a small pause and the system tried to power on and shut off again. It kept cycling like that until I switched the power supply off.

Here are my specs:

Motherboard: MSI K9N2 Diamond
PSU: Coolmax CUG-950W
CPU: AMD Phenom II X4 955
Graphics: Using Integrated
1 IDE DVD/RW
1 IDE HDD
1 SATA HDD
1 120mm Fan
2 80mm Fans

I'm not quite sure what's causing the problem as the system managed to power on and run fine at least twice and the 950W PSU should be enough to run the hardware I have and then some right?

A:Power Supply Immediately Shuts Off

16 more replies

As soon as I open Illustrator, it shuts down. I have read several threads that mention this problem, and how to search error logs for the codes, which I have done, but none of the threads mention a fix for the problem. Any suggestions would be much appreciated. I just installed CS5 and am really looking forward to using Illustrator (the main reason for my getting CS5 in the first place).

This may or may not help.

Adobe - Adobe Creative Suite Cleaner Tool

I'd suggest running the Adobe cleaner tool and if necessary try reinstalling your Adobe software.

1 more replies

Starting last night, whenever I start up my computer, it takes substantially longer to load than normal, but that's not my issue. Immediately after all of my start-up programs finish loading, my computer shuts down. I have tried restoring, resetting, and repairing Windows, but it says something about not being able to find a certain file to repair? I'm somewhat new to this stuff so please help if you can. Thanks.

More replies

Lately I have been getting error messages that say "Internet Explorer has encountered a problem" and it then shuts down all open IE windows. I also get high memory usage messages at the bottom right hand side of my screen. My OS is Windows 7. These issues happen about 5 to 10 times a day if I on online a lot.

-Mickey

A:Internet Explorer shuts down

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:

3 more replies

I am having an issue with my computer either not loading pages, or loading very slowly. Every little bit I also get a message that there is a problem and that explorer has to shut down. I know that I probably have too much stuff on here that needs to be taken off, but for the life of me I can't figure out what is safe to take off. Can someone help me please? I have dsl, and it is running slower than my old dial up from a few years ago. I have a really small RAM, but don't know the first thing about adding more, which I am aware that I need. So until I can find someone to add more for me, I guess I just need to take off some stuff. Thanks so much. I have run a hijack scan, and will include it. I know at least that that is necessary. Here it is. Thanks.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:22 PM, on 8/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\All Users\A... Read more

A:Internet explorer shuts down

16 more replies

My Internet Explorer shuts down when I click on a link to go to another page as referenced by the one I am on. This is a very erratic problem but seems to be happening more often! I will be in the middle of searching something and then NO window. Then I have to start all over again. HELP!! I have XP home. Ran virus and adware..none found. I have DSL. Server says it is a microsoft problem. How do I repair explorer? It is not shown on the add-remove software list so tha I can re-install it. Any ideas? I know this is probably a really simple stupid problem but for the life of me it is just making me nuts. Brain is in shut down mode...so please restart mine! Thanks!!

A:Internet Explorer shuts down

Here is a possibility:
http://www.theeldergeek.com/repair_ie6.htm

3 more replies

I had IE7 installed on my PC and it started spontaneously shutting down today. It opens up fine, and even navigates to a couple of pages, but shuts down. I have not been able to figure out if there is a pattern to the kinds of pages that make it shut down (definitely cannot go to Windows Update page).Here are some new environmental things that have been happening over the last few days:1. A game called Runescape has been played by a visiting nephew.2. Said nephew has also watched Loonytunes on my PC3. I installed Kaspersky AV 6.0 yesterday. My old AV software (Norton) had expired 3 days prior to installation of Kaspersky. When I ran Kaspersky yesterday, it told me that the following things had been discovered and fixed: Exploit.Java.ByteVerify, Trojan-Dropper.Java.Small.c., Win32.NetSky.aa, Trojan-Downloader.Win32.Zlob.cz, Trojan-Downloader.Win32.Zlob.cy, Win32.LovGate.w, Explot.html.mht, Trojan-Dropper.Win32.Mudrop.aoHere are some of the things I have done since this afternoon, which have made no difference:1. Rolled back IE7 to IE62. Tried a variety of anti-spyware softwares and the only one that turned up something was on Spyware Doctor (PS Guard). However, PS Guard has not shown up on any of the others I have tried (SpyHunter, AdAware, Yahoo).3. Ran CCleaner to do a general clean up4. Reinstalled IE7I am running Windows XP Professional SP2Would appreciate any helpful suggestions.Regards,Girish

A:Internet Explorer Shuts Down (both Ie6 And Ie7)

Several of these files are related to smitfraud infections. I suggest you follow the generic instructions for using SmitfraudFix in BC's "How to remove the Smitfraud / Generic Zlob" and see if that helps.

5 more replies

Most of the time when I change from one web site to another, my internet interrupts with a message saying error has occured and I should send a report in. Then I have to go back and start IE again. I changed from AOL to Rogers a couple of weeks ago. Never had this problem before. Anybody with suggestions. Much appreciate!
katyrosess

A:Internet Explorer Shuts Down

First, disable "error reporting Microsoft support How did you uninstall AOL? AOL is notorious for leaving crud all over your computer, even after using their uninstaller. This link http://anti-aol.livejournal.com will help get rid of everything. Follow the directions carefully.WARNING! ! ! This involves some registry edits Be sure to back up the registry first backup registry how-toMark Forgot to add: Welcome to BC

12 more replies

While in the middle of reading emails thru Internet Explorer, I get a pop-up saying "Internet Explorer has encountered a problem and needs to close", then I get the usual send or do not send report to Microsoft, how can I correct this?

A:Internet Explorer Shuts Down

try this

http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx

1 more replies

IE shuts programs down. I have tried to work with Facebook and ie shuts it down saying it is protecting the computer. Other websites as well. what can i do about it? I have tried uninstalling ie8. That didn't work.

A:Internet Explorer shuts down

I had a problem similar to this a week or so ago. I set my computer back a few days and it fixed the issue. However, I don't have IE8. I think it was something I picked up from facebook itself that was causing the issue.

Roll back a few days. See if that helps. If not, then I don't think I can help you LOL

1 more replies

Here is a rather strange one.

This morning, Internet Explorer started acting like it was a pop-up meant for termination. Just as I start it, I see the page loading blue bar fill up, and then *pop*, it is gone.

I have no problem accessing my email with outlook, the connection is perfectly OK (I am now using my other conmputer to access the internet, both of them go though a router), I can access internet using Firefox on the machine with the oddly behaving Internet Explorer without problem. However, if I click on a link in an email, IE loads up and pops out immediately.
I deactivated the pop up blocker programs, firewall and did complete virus scan on the computer, rebooted twice, but this problem is still there. IE was working fine yesterday night when I went to bed.

If I disconnect the internet cable from the computer, IE remains on. If I reconnect the cable and request to connect to the internet, the window will then pop off.

I have Windows XP (I upgraded from originally installed ME 3 years ago), SP2 (downloaded), and am quite perplexed.

Anyone has any idea what is causing this, and how to solve this?

CBVG

A:Internet Explorer shuts down right away

16 more replies

Can someone help me please.

I am suddenly having problems with IE shutting down unexpectently. No warning, nothing. I can be online, then suddenly Im back to the desktop.
The PC doesnt reboot at all, the problem is just Internet Explorer.

I have Win XP Home SP11
IE 6
Zone Alarm free
Avast free
Windows Defender
Spywareblaster
Spybot
Superantispyware

A:Internet Explorer Shuts Down

Hello, Paulrenno.I'd like to help you, but before I can I need to gather some more information.Please go to Start -> Run and type incompmgmt.mscOn the tree diagram on the left pane, expand the Event Viewer.Right click on each log, select "Save log file as..." and save each with a unique name to your desktop.Finally, go to http://billy-oneal.com/fileUpload/ and upload each of the event logs.Please reply here if you have any questions ;)Billy3

8 more replies

I have adware but can't get rid of it. I run Norton 2004, free AVG, AdAware,
Spybot, and Hijack.
I get this error:
C:\System Volume Information\-restore{A52B9333-0388-4BCA-9C88-7ECB161F3534}\RP148\A0031875.Exe.
Could not find the main class. Program will exit
also
I can't find those things on my computer and Norton or the others won't get
rid of them.....
AVG pops up and says:
Trojan horse Downloader.Keenval.c is found in file..to get rid of it run AVG...
I do that but it doesn't work.
I think I have this done before it shuts down....better hurry.
Thanks so much......
this is what hijack says:
Logfile of HijackThis v1.97.7
Scan saved at 11:23:12 PM, on 4/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common files\updater\wupdater.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\MSN Messenger\... Read more

A:Internet Explorer shuts down

16 more replies

I get the message that Internet Explorer has experienced a problem and needs to shut down. When I send the report to Microsoft I get the message back that both Java and FlashX are the reason for the shutdown.
How do I uninstall these? Or do they just need an update? If so, where do I go for the updates? I don't see where these files are on my computer.

Here is system info:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name FAMIDE
System Manufacturer Compaq Presario 061
System Model PW532AA-ABA SR1403WM NA520
System Type X86-based PC
Processor x86 Family 15 Model 28 Stepping 0 AuthenticAMD ~1808 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.10, 3/9/2005
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name FAMIDE\Compaq_Owner
Time Zone Eastern Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 119.88 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 920.77 MB
Page File C:\pagefile.sys

A:Internet Explorer Shuts Down

Update Java

Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications". (4th one down)
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u3-windowsi586-p.exe to install the newest version.

Please go to the links below to update the following:

Flash

Shockwave

4 more replies

Hi guys, my internet explorer shuts down by itself pretty much anytime it feels like it. Ive ran Vundofix but it found nothing. Here are the hijackthis and Superantispyware logs.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:03:49 AM, on 9/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\panda software\panda internet security 2007\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\pavsrv51.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Internet Security 2007\AntiSpam\pskmssvc.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\PsImSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\TPSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Software\Panda Internet Security 2007\APVXDWIN.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\WINDOWS\vVX1000.exe

A:Internet explorer shuts down

9 more replies

My internet explorer keeps shutting itself down. The window just closes and I am back at my desktop. It first started when going to yahoo games. I can pick a game and the a screen appears that says click to continue. When I click, down it goes. Firefox does the same thing. And I can not install Java. I uninstalled it so I could reinstall it because the internet games would not load in pogo or yahoo. So now I have a mess.

It doesn't always shut down. Just when I click on certain things in certain sites. Especially Yahoo!

A:Internet Explorer shuts itself down

Welcome to TSF

First off, is your system up-to-date with SP3 installed?

3 more replies

Hey,

I have a problem with my pc: If I want to start Internet Explorer it loads and then shuts down without having a chance to do anything.
It is not only with the Internet also Word, Outlook and System Recovery dont work and their having the same problem..

First I thought it was a virus so I ran NOD32, Ewido, AVG and Spybot but they all came out clean. Rebooting does not fix the problem and as I said, System Recovery does not work.

I used HijackThis for some more info..maybe it helps..

Logfile of HijackThis v1.99.1
Scan saved at 13:47:35, on 26-3-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Orange\GLOBAL\Mnu\igomnu.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec\Liv... Read more

A:Internet Explorer shuts down itself

Might of tried this, but try Alt-Tabbing to see if the programs are still there.
If i have lots of programs open and keep switching, sometimes they will "dissapear" but still be running, its just the computer trying to save RAM.
I also suggest Firefox, its way better than IE

3 more replies

my friend has a computer with xp home, and dsl. after surfing for only a couple minutes, ie just closes all by itself. i have ran spybot and adaware and they find stuff but not alot and it just keeps happening. any suggestions?

A:internet explorer shuts down

See if this helps

Repair or Reinstall Internet Explorer6 and Outlook Express 6

1 more replies

Hi Guys, This one is very distinctive so hoping someone recognises the problem.

Internet Explorer shuts down and displays the "IE has encountered a problem..." message box, whenever I input text into a screen, eg when trying to input search text into yahoo/google, or even writing this post - I had to switch to another PC.
It's XP Pro, and happens just about every time.

I've tried running Firefox - basically, the same happens with that!

If anyone has any ideas whats going on, would appreciate some advice!

Dave

A:Internet Explorer Shuts Down

Hello,

I'm going to shift this topic to the Web-browsing forum. I'm not certain what is causing the issues at this point. They should be able to narrow things down in that forum for you.

Orange Blossom

2 more replies

IE keeps shutting down. I have ran Mcaffee, Ad aware and spybot.
Here is some system startup info

Acrobat Assistant c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe All Users Common Startup
AdaptecDirectCD "c:\program files\roxio\easy cd creator 5\directcd\directcd.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
BCMSMMSG bcmsmmsg.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DI2 "c:\docume~1\paulal~1\locals~1\temp\27.exe\27.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Dvx c:\windows\system32\wsxsvc\wsxsvc.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HP Software Update "c:\program files\hewlett-packard\hp software update\hpwuschd2.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
IPInSightMonitor 01 "c:\program files\sbc yahoo!\connection manager\ip insight\ipmon32.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MCAgentExe c:\progra~1\mcafee.com\agent\mcagent.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MCUpdateExe c:\progra~1\mcafee.com\agent\mcupdate.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MPTBox c:\program files\canon\multipass4\mptbox.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSKAGENTEXE c:\progra~1\mcafee\spamki~1\mskagent.... Read more

A:HELP Internet explorer shuts down

Welcome to TSG

Please do the following:

Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

3 more replies

Ive had my laptop about a year now. It randomly stopped working one day. I've tried some other tricks on the internet does not work. Laptop stays on but the screen turns off before starting, then turn on again and off repeatedly. If you have any clue what the problem is it how I could fix it. Let me know.

A:HP Window 7 turns on and shuts off. Shuts off before starting up.

if the computer is staying on but the screen is shutting off; it sounds to me like there could possibly be a loose connector inside the laptop or possibly something going on the with the power supply. If you are not ok with taking the computer apart i would take it to someone to have it looked at. But if you want to try and fix it yourself; i would carefully take out the screws that hold the top cover with the keyboard on it and take off that top cover and see if you see any loose cables or connectors.

2 more replies

Each time I power on my laptop, it will act as if it's starting normally, but doesn't make it to the lock screen. It then loads again and runs normally, and once I get to the start screen it tells me that Windows encountered a problem. Can anyone tell me what I need to do?

I appreciate any help I can get!

A:Problems Immediately After Starting Laptop

Hello demtomi, and welcome to eightforums.

I don't mean to nitpick, but can you please fill in your system specs? - http://www.eightforums.com/profile.php?do=extra

This will help people better help you.

For now, make sure windows is completely updated.

Please let me know what antivirus you are using (or if you stuck with defender).

6 more replies

Alright, this problem's beginning to agitate me. I've no clue when it started; to my knowledge, Steam's been working fine for months. However, today, I double-clicked the Steam icon on my desktop, and it instantly brought up a window, saying "Steam has encountered a problem and needs to close. We are sorry for the inconvenience."

Now, normally, if something like this happened, I'd go "No big deal", and restart the program. I tried that. Same thing. I've tried rebooting my computer. No dice. I've even tried checking my exceptions, and now I've no clue what the problem could be.

Anyone have any idea what could be causing this?? I'm tempted to just nuke it and grab the latest version from the Steam site, and see if that works.

A:Steam: crashing immediately after starting

Anyone have any idea what could be causing this?? I'm tempted to just nuke it and grab the latest version from the Steam site, and see if that works.
Click to expand...

It might be the simplest thing to do.

2 more replies

So I recently bought a r9 380x and it keeps crashing when starting a game.

I have the latest drivers from the amd website and have them installed on a fresh installation of win 10. My specs are in my SIG, idk if my PSU is in it but its a corsair vs550.

What happens is that when I start a game it, the video disappears so I have to restart my PC. In AC Syndicate, it crashes a few seconds after getting through the start screen. In minecraft, with the shader mod on, it is playable for a few seconds but then I get the same error. (I never tried Minecraft vanilla)

Any thing I can do? Is this GPU busted?

More replies

Hi, I run a macbook pro 13" with 2.5GHZ pcu and 2.7GB RAM. I have Windows XP installed via Boot Camp.
Sometimes when I plug in regular headphones or plug/unplug AC power, the computer will shut down immediately. No warning, no "shutting down" screen, just OFF.
Took my computer to the store, they ran test, they verified it's not a hardware issue. They looked very confused and seemed like they didn't know what else to do, and I needed to get back to work so I took my computer back. But I need to know what is happening here, it is very dangerous for my computer.
Malwarebytes and AVG scans showed no problems.

Any ideas? Thank you.

A:computer shuts down immediately when I plug in headphones

It could be electrostatic discharge (ESD), like the little zap you get sometimes when touching something after walking across carpet, especially when the humidity is very low. Try to notice if the computer shuts off when you just touch the headphone or power adapter plugs to the computer before it is actually plugged in. If it does, that is probably what is happening.

Its just a guess, but I have damaged a couple of computers at home by this from plugging in USB thumb drives.

1 more replies

After researching into everything, I believe I got the Battle Sentry virus. I went to PCHell.com and followed the directions to removing everything, but I can't complete it. Malicious files in my HijackThis log doesn't seem to be effected by KillBot when I try to delete it. Also when I log on when I'm not in safe mode, I get an odd errors message and I believe things on my computer start redownloading itself implementing the virus over again.

If anyone can help, I couldn't thank them enough. This virus is seriously hindering my business and I'm desperate. Thank you so much. Below is an e-mail I was attempting to send to [email protected] from HijackThis but it was returned immediately:

Hi,

Can you please tell me how I can get rid of this virus on my computer? I tried to delete a few of the files below with KillBot but KillBot is unable to delete some of the files (ipv6monl, perfc00.date, a3dxx, etc.) I've ran HijackThis and ran a fix, CCleaner, and Ewida, and Spybot Search and destroy.

Thank you so much.

Logfile of HijackThis v1.99.1
Scan saved at 8:50:37 PM, on 5/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explore... Read more

A:Serious virus. BattleSentry. Shuts down computer immediately.

*Bump.*

Desperate. Time is of the essence.

19 more replies

We had a storm the other night and my computer was on. The power went out and when it came back on, it starts to boot and then I get a black screen that says

We apologize for the inconvenience but Windows did not start successfully. A recent hardware or software change may have caused.....

It gives me options to try to restart Windows XP as normal, or using the last known good configuration. I have tried both of these and it starts to boot up and then immediately restarts and goes back to the black screen with white letters. It also gives me options to start in Safe Mode, with networking, or command prompt. (i don't know if I feel comfortable with that)

What happened to it? I've never had any problems like this?

A:Windows XP begins start up then immediately shuts down

To successfully use the Last Known Good Configuratioin option, first after you turn on the power, immediately start to tap the F8 key. This should open the 'Safe Mode" window (black window with white lettering) Use the arrow keys to move up to the above option click enter. Let the computer do it's thing.
Post back and let us know how it goes.
Vicks

1 more replies

Hi TSG guys,

Here are my laptop specs: HP ENVY Ultrabook 4-1050ca
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8094 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 449582 MB, Free - 208561 MB; D: Total - 27044 MB, Free - 2849 MB;
Motherboard: Hewlett-Packard, 1894
Antivirus: None

I've searched this on the forum and other sites and have found similar threads, but no working answer. My laptop is about a year and a half old and works perfectly fine until yesterday. With no previous warning, when I unplugged my laptop yesterday to use it on battery, suddenly it completely shut off - literally the second I unplugged it, as your desktop would when your power goes out in the house.

If I tried to power it back on without the plug in, there would be no response, as if the battery was completely drained. Once I put the plug back in the charging light goes orange (charging) for a few seconds, then goes white (indicating fully charged). I can power on the computer as per usual, as long as it's plugged in. But again, removing the plug makes it INSTANTLY turn off. If I check the battery indicator in the lower right hand corner, it says "plugged in, not charging" and is stuck at about 92% power, not gaining or losing power.

On a side note, my batte... Read more

A:HP Laptop Shuts Off Immediately After Removing Plug

Hi and welcome to TSG.

Based on your description of the problem, I would say it is almost certainly a faulty battery. The symptoms you describe are typical of that. Either that, or a faulty connection somewhere between the battery and the laptop itself, either way it sounds to me like a hardware problem. The more likely option, in my opinion, is a battery fault as that is far more likely to fail.

The indicator lights are by no means infallible, if the battery is outputting the right signal you will get the right lights, this is entirely possible even though there may be a fault, albeit fairly unusual. The lights are only an indication, not a definitive indication of status.

If it is still under warranty I would RMA the laptop and get HP to fix it.

1 more replies

It started when I was playing Dishonored when a brownout came. I opened my pc in safe mode, looked to my event viewer (i usually do it when a brownout came to my PC to check for errors) then saw unexpected shutdown error. I Did nothing there, then rebooted my PC. Then after reboot, played again dishonored but the save logs got naming problems. I played a while then exited to windows. But after that i saw my rocketdock got frozen. Opened event viewer but nothing weird. Did a reboot and error ID 6008 popped out in the event viewer... I tried to fix it by going maintenance and fix error but no errors... and searching for possible solutions... came to a thread here and made a system restore on the time before i install my dishonored and while on safe mode.(i was persistent on fixing the error 6008, cuz i dont want pc probs) Reboot and a dialogue appears saying this "System restoration could not be done. Computer files and programs has NOT been changed. Information: A unknown error occured during system restore. (0xc0000022)" and I believe it was caused by and abrupt shutting down while shutting down and it had'nt brownout nor i push power buttons or pluged out from socket because it rebooted instantly. though it didnt safe moded And the error 6008 persists.

then here's the real problem now... after knowing its still there... i stumbled upon the tread where you can use system file checker tool and tried it. and also the action center submitted reports online... but w... Read more

A:My PC shuts down immediately developing an error ID 6008

Please follow - Blue Screen of Death (BSOD) Posting Instructions

It may allow you to upload many useful troubleshooting files

7 more replies

Hi I have some sort of bug in this PC. Its opening up a window, then closing it immediately. Wierd. Also the PC seems to be clicking twice every few minutes for no apparent reason. Again weird. Anyway here is my log, I would be delighted if somebody coulc sort this out!

Logfile of HijackThis v1.99.1
Scan saved at 13:42:43, on 24/04/2008
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\keyhook.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\TomTom HOME\TomTomHOME.exe
C:\WINDOWS\System32\Rundll32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSole... Read more

A:Weird bug, opens window and shuts it immediately......

Please check your PM inbox. I need to verify something first before we start on this.

1 more replies

So It's a brand new computer, so there is no way in hell it could be a hardware problem.

Whenever I try to open internet explorer, I get a pop-up window saying 'Internet Explorer cannot open this page.' Same for every webpage I go to.

Tried a modem and router reboot. Tried a different cable. Is there some sort of setup I need to do to get it running?

Thanks,
Mike

A:Internet Explorer not starting

So I talked to FIOS, my ISP. They told me I needed new network drivers... anyone have any idea how to obtain these?

1 more replies

Just doing a long-overdue cleaning out and wondered if anybody could spot anything that shouldn't be in the hijack this file. I do have one problem, but I'm not sure it can be solved by a hijack this log anyway, and it's not something that's hugely important:

I can't seem to get IE to stick around - click on it, it starts to load, then a second later, the window disappears. It's only used for starting the Toontown program found in the hijack this thread below, and only because Disney doesn't seem to want to let us use other browsers - but it bugs me that I can't figure out why it's not starting.

Logfile of HijackThis v1.99.1
Scan saved at 10:09:41 PM, on 6/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Logitech\MouseWare\system\em_exec... Read more

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Hi, my computer will just shut off after it is on internet explorer for a few minutes.I do noy understand because it works fine with Mozilla Firefox.Is a problem just with internet explorer?Should I take it off completely?Any input would be great.Thank you

A:Computer Shuts off with internet explorer

Hi. . .

Reset IE7 to defauklt settings:
START | type inetcpl.cpl into the start search box and hit enter | select the Advanced tab | Click on Reset (bottom-right) | Click OK (if hi-lighted) | Click OK

Also boot-into SAFEMODE w/Networking and test IE7 there.

Please let me know how you make out.

Regards. . .

jcgriff2

.

1 more replies

Hello and thanks in advance for any help. It appears others have had a similar problem, specifically with stcheck32. I was going to follow the recommendations for the other user, but it seems each problem is unique.

I have run HijackThis and here is the log file.
Logfile of HijackThis v1.99.1
Scan saved at 10:04:54 AM, on 4/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMn... Read more

A:Solved: Internet Explorer shuts down

11 more replies

Hi, after deleting something using SPYBOT, runing IEXPLORER.EXE immediately shuts down this machine power and reboot.

That's amazing. Firefox runs ok, as well OUTLOOK runs ok.

Went to Control Panel, Add/Remove Programs, at Internet Explorer selection opted to FIX or REINSTAL (?) IE, it did, restarted machine, problem still there.

SPYBOT and ADAWARE reports nothing, except few cookies from Firefox.

Protection by AVG updated as today, viruscan resulted ok.

Hijack reports the following, any help will be EXTREMELY welcome.
Thanks, Wagner.

Logfile of HijackThis v1.99.1
Scan saved at 7:19:11 PM, on 3/28/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Canon\nsc\wnappsrv.exe
C:\Program Files\Canon\nsc\wnwebsrv.exe
C:\Program Files\Borland\Interbase\bin\ibguard.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\systemout.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Borland\Interbase\bin\ibserver.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Babylon\B... Read more

A:Internet Explorer 6.x Shuts Down Machine

hmmm, found something very strange.
Running IEXPLORER.EXE from another shared machine, it works!!!!!
Running IEXPLORER.EXE from this machine, powers machine down!!!!

Ok, Copied this good EXE file (dated 2003) to anywhere in the problem machine, works fine, even on desktop. Then, obviously tried to copy the EXE file to the right place, C:\program files\iexplorer\ but... in seconds the 2003 file (UPPER CASE NAME) turned to lower case name and dated 2001.

Ok, nervous me. Renamed iexplorer.exe to iexplorer_bad.exe (the 2001 file) and immediately appeared another iexplorer.exe (2001)... hmmm, something is forcing this file (2001) to exist, a virus probably.

Ok, copied the 2003 (good) EXE file to this directory as IEXPLORERX.EXE and it works, but something is not allowing me to keep the good file (2003), it insists to keep the 2001 (bad) file.

AVG did not detect any problem.
Adaware 6.0 and SPYBOT also detects nothing bad.
All the 3 above updated as today.

Is there anything I can run to identify or log what is creating this file?

Thank you,
Wagner.

After cleaning up few things, actual Hijack logfile is:

Logfile of HijackThis v1.99.1
Scan saved at 9:44:12 PM, on 3/28/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe

3 more replies

When i download updates for I E security , from the windows update page, from time to time, I E gives me the message, I E has caused an error, and must shut down. Then it redirects me to my home page, and then things seem to work o k. Can you tell me if the security updates are causeing the problem? It seems to happen everytime i download the updates from the windows update page. chuck.

A:Solved: Internet Explorer Shuts Down.

7 more replies

This is a problem that has just started. Uploaded multiple pictures at walgreens.com only 4 days ago. Today everytime I try to upload my pictures I get an error message "internet explorer has stopped working" then "internet explorer restarting". I have done restore points twice, all the way back to Dec 25 but it has not helped. Funny thing is 2 times out of 10 it uploads just fine. I have been trying to upload pix for my mother to view for hours now and still havent gotten it done. I have a dell inspiron 65 GB used 232 GB free. Windows Vista. External "my book" hard drive I keep mostly picture on.

A:internet explorer shuts down/restarts

Hello,
You may have an add on that is conflicting with your attempt to upload.
Open I.E.
Click on tools (upper right hand corner)
Select manage add ons
Select enable\disable add ons.
Disable any add ons that you do not use, or recognize.
This may also be a case where your temp and index.dat folders are full.
Download Ccleaner and open it. Select run cleaner in the lower right hand .Do not use the registry tool with out saving a back up!
This will clean your index.dat and temp folders.

1 more replies

Here is a copy of my hijackthis.logLogfile of HijackThis v1.98.0Scan saved at 1:32:13 PM, on 11/8/2004Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Connected\AgentSrv.EXEC:\Program Files\Network ICE\BlackICE\blackd.exeC:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exeC:\Program Files\Cisco Systems\VPN Client\cvpnd.exeC:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\System32\IFXSPMGT.exeC:\WINDOWS\System32\IFXTCS.exeC:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXEC:\WINDOWS\System32\mckautostart.exec:\windows\system32\mcknvsvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\WINDOWS\System32&... Read more

A:Internet Explorer shuts down when opening

1 more replies

Hey Guys,

For the last month and a bit I've had a problem with my Internet Explorer and Windows Media Player. Neither of them are opening when I want them to.

I haven't really needed them up until now.. I need IE for a work project.

I tried doing a System Restore to before the problem started occouring - but that doesn't seem to be an option on this computer, Can anyone help?

I'm not too sure what version of WMP I was using, but I did try to upgrade me IE to the latest version, but that did not help.

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Hi =)
I have an issue with my computer. Everytime i open internet explorer, once i navigate away from the homepage it just closes without a warning or some kind of prompt. There are times. however, where i receive a message stating "Failed to initialize properly (0xc000012d)" The computer is also running very slow, but that just may be because of the extensive memroy use. Can you please help me fix this problem so i can finally use my internet? Thanks!

Ivette

A:Internet Explorer shuts down unexpectedly

Hi .From this reference, appears to be a RAM problem, http://www.bleepingcomputer.com/forums/t/143158/application-failed-to-initialize-0xc000012d/But the following was taken from a post by Quietman (one of our most reliable, intelligent contributors):When doing a search on the net for Application Failed To Initialize 0xc000012d, you will find a lot of complaints with various causes and possible solutions. What works for one person may not work for another.Some known causes of the 0xc000012d error are:1. Old or faulty graphics driver - download the latest driver updates.2. Faulty RAM - test and replace if bad.3. A DirectX hotfix - remove via Add/Remove Programs.Louis

1 more replies

Hello,
When launching IE the window will load for a second or two, then immedietly die and shut down. I disabled the "Enable third-party browser extensions" option from the internet options menu, and that fixed the problem and stopped the browser from crashing. However, the real problem is that it has been doing this to computers on my workplace network all day. It has happened to four computers today, and i have disabled the "enable-third party browser extensions" option on all of them... but i don't just want a band-aid solution. The fact that it seems to be happening all over the network is what worries me. I have ran ad-aware, spybot and bazooka as well as a full virus scan on one of the computers that had the problem and it came up with nothing out of the ordinary. Does anyone have any suggestions for me? Has anyone heard of anything similar happening to anyone else? thanks!
-renton

A:Internet Explorer Shuts Down When Launched

Moderator comment:I am going to leave, at least for the moment, this duplicate post here in this forum. The other post about this same problem can be found in the Am I Infected forum, and in the interest of avoiding confusion and duplication of effort for both members who wish to help, and for the poster as well, I refer members to the other post:http://www.bleepingcomputer.com/forums/t/60184/internet-explorer-problems/This thread is therefore closed.Regards,John

1 more replies

When I start IE8 for the first time from boot up, it shuts down on its own within ten seconds. I then reopen it and runs normally from there on.
I am running Windows Vista Home Premium.

Can anyone shed any light on this problem?

A:Internet Explorer 8 shuts down within ten seconds.

Close IE.Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons). Same problem?

4 more replies

This is a problem that has just started. I uploaded multiple pictures to walgreens.com only days ago but today I get error messages "internet explorer has stopped working" and "internet explorer is restarting" when I try uploading pictures, then it just shuts down(explorer, not the computer). Have been trying to upload pix for my mom to view for hours and still dont have it done! I have a Dell inspiron, windows vista, internet explorer 7, 65 GB used, 232 Gb free. Funny thing about it is 2 times out of 10, it uploads just fine. I have tried doing only 3-4 up to 2o, give the same errors.
I have run spyware dr with antivirus, computer is clean. Have also Reset Internet Explorer Settings. Niether one helped

A:internet explorer shuts down/restarts

Try this.

1. Open IE

2. Go to Tools > Internet Options > Advanced Tab, Tick "Empty Temp Internet Files Folder When Browser Is Closed" Hit OK.

3. Close all instances of IE

4. Open IE and see if the issue is gone.

Also clean out your temp folder
Some files or folders in the Temp folder cannot be deleted, skip them.

2 more replies

Internet explorer shuts down as soon as you open it, no errors are displayed. Mozilla firefox works properly, no problem with e-mail. Have scanned computer with spybot, adaware, ewido, norton corporate 10 and bitdefender,
used hjackthis to do additional cleaning. I have seen 4 computers with the same problem. They all started having this problem at about the same time.

A:Internet explorer shuts down as soon as you open it

Hi bluenose3 and welcome to TSF....

What version of IE are you using?

Is there anything in the Event Log which corressponds to the crashes?

Are you using 2 anti virus products....Norton/BitDefender? This can cause problems.

You mentioned another 4 pc's with the same problem...are they on a network or are you referring to friend's PC's.

Have all computers recently been updated with Windows Updates?

Post back on the info please :)

4 more replies

When I use Microsoft Clip Gallery to insert a clip art picture, the clip gallery starts and then immediately quits. This happens in Word 2000, Publisher 98 and Frontpage 2000. I have read the Microsoft Knowledge Base Article - 260073.
http://support.microsoft.com/default.aspx?scid=kb;en-us;260073
My computer is not on a network. I use Windows 98. I am not sure what a network client is. I have tried Method 2 in the article but that didn't work. Should I download an updated Novell 32-bit network client. Why would I need one of these if I'm not on a Network? I have had this problem before and on previous occasions I've been forced to uninstalled Word, Publisher and Frontpage and then reinstalled them. I tried that this time but the problem reoccurred straight away.

A:Clip Gallery Quits Immediately After Starting

Have you tried running repair of Office under Start-Settings-Control panel?

Likely, if you installed Publisher last, it got goofed up then.

Not nice to mix versions when you want to use the clip gallery.

Always install the most recent version of (whatever) last.

3 more replies

Hello All,

First time post and could use some advice. My desktop is running XP SP2 and I've been on this install for probably about 4-5 years now. My machine boots up relatively swiftly. Reaches the desktop about as quick as it always have. However, once getting there, if I go to launch an application, it takes upwards of a minute before the app is responsive. It either takes forever for it to pop up or it pops up but then does nothing for a bit.

So the things I've done:
Defragged
Removed pretty much most non-essential start-up tasks (there weren't many to begin with)
Disabled all non-essential services
Ran Combofix
Installed and used Avast anti-virus
Ran Spybot
Ran MalwareBytes

None of this has made a dent. I want to say this problem occurred within the last 6 months, but I can't pin it down to any one event. About the most I did, configuration-wise, around that time was update my video driver. I can post my Combofix log if you guys wanna see it.

Thanks for any help.

A:Slowness with apps starting immediately after boot.

Try running chkdsk /r...and then defragging.

Start/Run...type chkdsk /r (space between k and /) and hit Enter. Type Y in response to onscreen query and hit Enter. Reboot, the command will execute before booting into XP automatically.

I have to wonder...why you had to install an AV program...after all this happened.

ComboFix longs will just result in your post being moved from the XP forum...to one of the BC malware forums. If you have no known malware issues, I suggest that you not post one here.

Louis

4 more replies

I need help.
What should I do or how to diagnose ?

i5 - 2450m 2.5ghz
gt 630m
6gb ram

i am dualboot with both Windows 7 and Ubuntu

Starting games like Team Fortress 2 / Left 4 Dead 2 - Shutsdown computer immediately after loading a map or even connecting to load a map. I have installed both games on Steam in Win7 and Ubuntu as well.
Graphic drivers updated in Ubuntu, I'm still newbie at using this OS.

I don't know if this is hardware or software related, most likely hardware. According to specs, the games aren't very high in requirements. I remember playing the last time, it shut down and couldn't turn on laptop for awhile, later on worked but can't turn on again until i sent to a technician, but he could turn it on there in front of me.

He sent for a reformat, that's all he did and they removed my Acer Erecovery partition... I have tried the FurMark test, it also shutdown the laptop immediately, literarily immediately as I pressed the "Go" button.
Much thanks for your time in advance.

A:Laptop Shutsdown Immediately upon Starting Game

Trinitium said:

it shut down and couldn't turn on laptop for awhile, later on worked Click to expand...

Hi Trinitium and welcome to TSG

Sounds like your computer is overheating.

Please run the TSG system info utility and copy and paste the results to a reply.
If it's a branded system please also post the make and model along with a service tag if a Dell.
The make and model number of the PSU.
Your temperatures and voltages - from the BIOS if available, from a cold boot at idle and while the system is being stressed. If your motherboard manufacturer does not have their own monitoring program please use a generic one such as HWMonitor or Speedfan. It's best to attach a screen shot of the program you use to a reply as this avoids typos, attachments can be added using the advance reply, click "Go Advanced" at the button below quick reply and then click on "Manage Attachments".

3 more replies

I need help.
What should I do or how to diagnose ?

i5 - 2450m 2.5ghz
gt 630m
6gb ram

i am dualboot with both Windows 7 and Ubuntu

Starting games like Team Fortress 2 / Left 4 Dead 2 - Shutsdown computer immediately after loading a map or even connecting to load a map. I have installed both games on Steam in Win7 and Ubuntu as well.
Graphic drivers updated in Ubuntu, I'm still newbie at using this OS.

I don't know if this is hardware or software related, most likely hardware. According to specs, the games aren't very high in requirements. I remember playing the last time, it shut down and couldn't turn on laptop for awhile, later on worked but can't turn on again until i sent to a technician, but he could turn it on there in front of me.

He sent for a reformat, that's all he did and they removed my Acer Erecovery partition... I have tried the FurMark test, it also shutdown the laptop immediately, literarily immediately as I pressed the "Go" button.

Much thanks for your time in advance.

A:Laptop Shutsdown Immediately upon Starting Game

if you try launching the games while in Ubuntu does the laptop still shutdown immediately, or does that happen only in Windows?

3 more replies

Hello:

Oddly around 2 weeks ago, whenever I started a torrent I would get an immediate BSOD and reset. BlueScreenView showed it was always an ntoskrnl.exe error and a "DRIVER_CORRUPTED_EXPOOL" error.

I tried updating all drivers and canceling IPv6. I formatted and reinstalled everything and the exact same thing happened. There isn't anything else wrong with my Desktop so far as I can tell.

Windows 7 Ultimate 64-bit SP1
Intel Core i7 @ 3.60GHz
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
ASUSTeK COMPUTER INC. MAXIMUS VI FORMULA (SOCKET 1150)
DELL U2412M ([email protected])
4095MB NVIDIA GeForce GTX 1080 (MSI)    50 °C
4095MB NVIDIA GeForce GTX 1080 (MSI)    50 °C
ForceWare version: 368.39
SLI Enabled
931GB Samsung SSD 840 EVO 1TB SCSI Disk Device (SSD)    41 °C
HL-DT-ST BD-RE WH16NS40 SCSI CdRom Device
ASUS DRW-24B1ST i ATA Device

SysnativeFileCollectionApp.zip   1.49MB