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hear background noises (advertisement), constantly refreshing, n refreshing sounds

Q: hear background noises (advertisement), constantly refreshing, n refreshing sounds

Dear all,i think i mistakenly downloaded daemon tools , or sthg that was not daemon tools. now my newly bought PC is infected with some adware....PLZ HELP mei hear hear background noises (advertisement), n sumtimes u kan c the refreshing loading thingk gonig on n the refreshing sounds.. and now my programs start to forcefully shut down by theirown!!! what is happening!!here is my hijack listLogfile of Trend Micro HijackThis v2.0.2Scan saved at 11:47:22 PM, on 5/3/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:c:\PROGRA~1\\agent\mcagent.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Windows\RtHDVCpl.exeC:\Windows\System32\igfxtray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Dell Support Center\bin\sprtcmd.exeC:\Windows\wincme.exeC:\Windows\jennal.exeC:\Windows\hong.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\WINDOWS\starwood.exeC:\Windows\system32\igfxsrvc.exeC:\Program Files\Dell Support Center\gs_agent\dsc.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Windows\system32\SearchFilterHost.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\WINDOWS\wincme.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =" target="_blank" class="invilink"> - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by DellR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =O1 - Hosts: ::1 localhostO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dllO2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLLO2 - BHO: Java? Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dllO2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Java? Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dllO3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dllO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exeO4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exeO4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exeO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\\Agent\mcagent.exe /runkeyO4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenterO4 - HKLM\..\Run: [wincme] C:\WINDOWS\wincme.exe

A: hear background noises (advertisement), constantly refreshing, n refreshing sounds

anyone?!!!! please!!!==========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.Thank you for understanding.Orange Blossom ~ forum moderator

3 more replies
Answer Match 98.7%

Alright, it started with the missing Ibm00001.exe error file message. I fixed that using the nifty search button. Then for some reason, my computer started to act reallly slow and began to refresh the desktop icons and menu bar, but no error message showed. Only in safe mode is it running at normal speed and not refreshing now.

I have followed the instructions of the "Slow computer sticky" CCleaner, Defrag, AVG, A2, PC tools, Norton anti-virus, Stinger.
Since this only applies to a normal bootup, I think its a malicious program that starts.

So lets refresh the symptoms(no pun intended): On a normal bootup, it becomes as slow as an old lady driving a car with add. No programs can be opened, no windows will appear. Screen icons and "Start taskbar" with the icons will constantly refresh between 5-30 seconds. No virus was detected using A2, AVG, Norton, PC Tools, STinger. Cleared all Caches etc with CCleaner and used SpeeDefrag.

Please Help?

A:Can Only Be Described As Refreshing Background..

You are or were infected with the Torpig.C TrojanThis trojan can be very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms. Remote attackers use backdoor Trojans as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge. If your computer was used for online banking or has credit card information on it, all passwords should be changed immediately to include those used for email, eBay and forums. You should consider all your passwords to be compromised. They should be changed by using a different computer and not the infected one. Do not change passwords or do any transactions while using the infected computer because an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breech.please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. ... Read more

3 more replies
Answer Match 97.86%

I don't have a problem anymore sorry I posted too soon.

A:All of the sudden pages constantly refreshing.

Same as above

3 more replies
Answer Match 97.86%

A friend of mine has a problem with his laptop, web pages keep refreshing constantly in both IE and firefox. It seems to be the internet itself thats actually refreshing because no online programs are working.

The computer has been reformatted recently but that hasn't helped. He managed to download hijack this and here is the long. Any help greatly appreciated!

17:21 31/10/200817:21 31/10/200817:21 31/10/200817:21 31/10/200817:21 31/10/2008Logfile of HijackThis v1.99.1
Scan saved at 17:21:37, on 31/10/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program F17:21 31/10/200817:21 31/10/200817:21 31/10/200817:21 31/10/2008iles\MSN M... Read more

A:Internet pages constantly refreshing

You are running an outdated version of Hijack This. You should get the most recent version.

What version of Windows is on the computer? A complete format and reinstall should have fixed any problems other than hardware related ones.

2 more replies
Answer Match 97.86%

Only in the last I'd say two or three days (and I've had this computer for 2+ years), whenever I open a window (any window, e.g. My Computer, My Documents, sometimes even Firefox, etc) and then close it, Windows will momentarily re-paint or refresh my desktop icons even though the icons were already painted correctly. In other words, when I close the window, I'll see my icons go from "normal" to momentarily white, then back to normal.

I'm currently using Vista SP2. I've read about this problem in Windows XP and the solution is to resize the icon cache, but not much information exists in regard to this problem being in Vista. Nonetheless, I tried rebuilding the icon cache by deleting and re-creating IconCache.db, but it didn't work.

Any ideas on why this just started happening and how to fix it? Thanks!

A:Icons Constantly Refreshing (All of a Sudden)

I saw this solution or it maybe a simple video card problem. See if you can contact the manufacture and let them know about the issue and maybe they will replace it as a defect.
Windows Registry Editor Version 5.00



"Max Cached Icons"="12000"

1 more replies
Answer Match 97.86%

Youtube page says its constantly refreshing and it wont let me back up stop the refresh or exit out of my browser. The browser i am using is google chrome. It works fine with internet explorer but i hate that browser. I tried reinstalling chrome and i updated my flash player neither one of those things worked. This just started happening out of nowhere one today.

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Answer Match 96.6%

I log in to hotmail and it constantly refreshes. I open an email and it refreshes so fast that I can't even read one sentence!
So totally frustrated!
I've logged out and logged back in. I've tried using Windows IE. ( I use firefox normally.)
Any ideas?

A:Hotmail is constantly refreshing/ can't read page

I found HiJackThis and downloaded it. Had problems getting it to run. When I rebooted the computer it bluescreened on me. I manually shut it off and restarted in "normal mode." then clicked on Hijackthis and saved this log.
Please help me. I cannot read any of my emails in or hotmail. The screen jumps too fast to be able to read anything.
Here is the saved log.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:31:07 AM, on 1/23/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Java\Java

C:\Program Files\Panda Security\Panda Cloud

C:\ProgramData\Panda Security Toolbar

C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software

C:\Program Files\Adobe\Reader 9.0

C:\Program Files\Epson Software\Event

C:\Program Files\Epson Software\FAX

C:\Program Files\Windows Sidebar\sidebar.exe


C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital

C:\Program Files\MozyH... Read more

2 more replies
Answer Match 91.98%


I have a dell Latitude D600 running windows XP service pack 3. My computer has developed a strange sound problem. For some reason, it will only play the background sounds on videos, such as background music, special effect sounds, etc. while the voices are extremely low. It does this randomly, once in the middle of playing a video. The problem persists even when I use my headphones. I've noticed that this isn't a problem when listening to music or videos over the internet.

I have tried going into control panel-sounds and audio devices-volume control, but everything is turned all the way up. when I go into advanced the bass and treble settings on the tone control are greyed out and enable SPDIF is checked. I've tried restoring my computer, but that does nothing for the problem. It has done this before, and the only way to solve it was to reset the laptop to factory conditions, which I don't want to do again.

Thank you in advance for any help,

A:Solved: Can only hear background noises from speakers

6 more replies
Answer Match 87.36%

For the past couple of days I've noticed that I would be in the middle of doing something on my computer, and then out of nowhere, random sounds pop up without me doing anything. Whether it be repeated "click" sounds or Asian ads and I'm not sure what it is that's causing this. Can anyone help me?

A:Random noises/sounds/ads in background of computer?

Hello ,

is this a desktop or laptop ?

now is this a clicking sound that is coming from the inside of your systems case ?

do here this only when you are doing certain things ?

does this happen as soon as you start up your system ?

does it start after a certain time like 10 minutes after starting or what ?

is it doing it now ?

do you know what type of hard drive it has in it/ as in the brand name ?

can you download this program & install it to give us your systems spec'c

follow link

also when was the last time you cleaned the inside of your systems case/tower ?

9 more replies
Answer Match 86.1%

So here's what happened. The mic on my headset stopped working so I jerked around with the computer- and Realtek HD Audio Manager settings. No luck, after this I have experienced some problems with my audio. Voices are super quiet but everything else sounds normal. I currently use the backside of my computer for my headset but I need to fix this.

Thank you!

A:I can no longer hear voices, only background sounds

What is your make/model of motherboard?
Have you tried another headset (or speakers) to determine if its the computer and not the headset? Try hooking up the headset to another computer and see if it works the correct way.

23 more replies
Answer Match 86.1%

I have the same problem. 7.1 onboard audio port (6 Jacks with mic and digital audio).
*I Uninstalled Realtek audio.
*Tried another headset - no change.
*Win7 recognized hardware and auto installed audio software.

Mod note: Removed from this thread:

A:I no longer hear voices, only background sounds

CarNetTech......Do you have 7.1 sound selected in 'Configure speakers' box?

2 more replies
Answer Match 85.26%

Hello BC community I have found files that indicated that I was Ratted using Darkcomet few month I cleaned these files and did many scans and found nothing, then I have started hearing these Internet explorer loading sounds on the background which sounds like "tock tock". I'm sorry it took me long enough to post I was really busy with work.DDS (Ver_2012-11-20.01) - NTFS_AMD64Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 10.65.2Run by Sam at 15:30:05 on 2014-10-16Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.7879.3552 [GMT 2:00].AV: Bitdefender Antivirus *Enabled/Updated* {9A0813D8-CED6-F86B-072E-28D2AF25A83D}SP: Bitdefender Antispyware *Enabled/Updated* {2169F23C-E8EC-F7E5-3D9E-13A0D4A2E280}SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}FW: Bitdefender Firewall *Enabled* {A23392FD-84B9-F933-2C71-81E751F6EF46}.============== Running Processes ===============.C:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Program Files\Bitdefender\Bitdefender 2015\vsserv.exeC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\igfxCUIService.exeC:\Program Files\Sandboxie\SbieSvc.exeC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k L... Read more

A:I was Keylogged and I hear IE page loading sounds on the background

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

29 more replies
Answer Match 85.26%

I can't play any songs.. my napster dosen't let me listen to any songs... and when i open winamp it says MMSYSTEM002 a device.....
and my when i open icq it dosen't make any sounds !! there is nuthin wrong with my speakers cuz they are not the type that u just turn on they are attached to the screen ..and i 'v checked all the wirings and everything seems ok...HEeeeeeelppp me
everything is too quueit !!!!
thx lovable Jasmine

A:i can't play songs... and i can't hear any background sounds...HEEEEEEEEEElp

What operating system are you running?

Have you recently downloaded/installed any new software?

Have you checked Start>Settings>Control Panel>System>Device Manager tab, and checked the properties on your sound devices to see if the drivers are still installed?

Give us the full error message and let us know what system changes if any you have made.

1 more replies
Answer Match 84.84%

Hi, I've just updated to win10 build 1607 (or whatever the latest number is) this morning and when I completed the update, I noticed the task bar constantly refreshing every 3-5 seconds. I believe the issue to be related to Daemon tools pro which keeps popping up a message saying the program is not compatible with this version of Windows. Unfortunately, when I try to uninstall it through add/remove programs in safe mode, explorer crashes and I'm unable to do so.

Is there any way to disable Daemon tools to see if it is causing my issue? I can open control panel in safe mode, but again I can't uninstall it. I can open explorer in regular mode but as soon as I right click or try to change directories, it freezes on me.


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Answer Match 81.06%

Background ads sounds keep running on my laptop. The ads start about a minute after windows starts and keep running, sometimes even two, three or four ad sounds run simultaneously. I have tried various solutions given at this forum as well as many other forums but to no avail. I initially posted my problem at and got some help from Broni. As per his advice, I ran the DDS and created the logs which are attached.
 dds.txt   10.06KB
 attach.txt   6.75KB

A:Ads sounds constantly running in the background

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your re... Read more

9 more replies
Answer Match 73.08%

Cant access internet..pages keep refreshing or another tab opens

A:keeps refreshing

Are you getting the same sort of results if you change browsers?
What security software is installed and is it current? Have you run any scans?
Keep us posted

1 more replies
Answer Match 73.08%

Howdy, first time TSF user.
XP will not recognize when I load a CD other than the first one to go in since the comp has been restarted.
After restart if I load say CD-A, it will recognize fine. If I eject CD-A it will regognize the drive is empty. However if I load CD-B, XP thinks I have reinserted CD-A. I have to restart in order to get it to recognize any CD other than CD-A.
I have turned off AutoRun, and tried to refresh the drive to no avail.
Some comp specs:
XP Home SP2 w/all current updates

Thanks in advance for any ideas you may have.

A:XP Not Refreshing CD

Go into Device Manager and uninstall your CD-Rom and reboot Windows to automatically reinstall it.

3 more replies
Answer Match 73.08%

We have a web based software that we provide our clients that is accessed via a shortcut on their desktop. The first time the client accessed the site everything worked okay. However, when they try to access it now, it's almost like it is caching old information in there and not refreshing the website, so when they login it just pops back to the program's login screen.

We have tried clearing the history and made sure the reuse windows box was unchecked. Any ideas of what else we can try? I almost think something in IE9 is corrupt or not updating properly.

A:IE9 not Refreshing

I don't have an Internet Explorer 9 browser in front of me, but I'll take a stab at this, to see if I can help.


Press F12 while in your browser, to enter Development Tools.

Next, select the Cache menu (towards the top)

Then choose "always refresh from server"


This should effectively allow bypassing of cache, to show what's "really" there.

Let us know if that helps or doesn't help!

3 more replies
Answer Match 73.08%

I need some help, my PC keep on "refreshing" after it finish booting into windows.After complete booting into windows and loading background applications, the Task Bar and Desktop icons will disappear for few seconds, leaving only the wallpaper on the screen, and then the Task Bar and Desktop reappear, start loading background applications and dissapear again. The whole cycle goes foreverTried to run the PC in safe mode, but the problem still persist.Anyone can help me with this? thanks(the pc has my project that I will present in the next 3 days!!!!) PLEASE HELP!!!!!! Heres a HJT log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 下午 05:42:30, on 2009/1/20Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0013)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\WINDOWS\RTHDCPL.EXEC:\WINDOWS\CTHELPER.EXEC:\WINDOWS\system32\CTXFIHLP.EXEC:\Program Files\Yahoo!\Common\YMailAdvisor.exeC:\Program Files\Microsoft Office\Office12\GrooveMoni... Read more

A:my PC keep on "refreshing"

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the ... Read more

2 more replies
Answer Match 73.08%

My PC (COMPAQ PRESARIO) keeps on "refreshing" itself about every 2 minutes. I find this very unusual...Can anyone help me w/this problem?

A:Pc Keeps On Refreshing;

What do you mean by "refresh"? Do you mean the PC shuts down and reboots? Or the screen goes blank and comes back? Do you mean pages you're viewing on the internet reload? More data please

8 more replies
Answer Match 73.08%

My computer refreshes EVERY time I click the back button on my browser, It never used to do that....And it's really frustrating, does anyone know how to stop it from refreshing every time I click back? Would be really appreciated...Thanks


Your computer restarts, or the web site refreshes? What browser are you using?


2 more replies
Answer Match 73.08%

I need to do a reinstall, but I don't want to lose absolutely everything. I've got about 500gb of media I want to keep, and I've got a load of Steam games installed I don't really want to have to redownload. Will it keep all that?

And other than that, is it just like doing a reinstall?

A:What exactly does refreshing my PC keep?

When you reinstall the OS you would normally lose everything stored on the partition in question. Data on other partitions or drives should be untouched but for safety you should assume this will be lost as well. All applications, even if on a different partition or drive, will need to be reinstalled. All files of any importance need at least one backup copy while those of particular importance need 2 or more backup copies. Data can be lost dues to hardware failure and a variety of other causes as well. You need to be prepared when (not if) something happens.

10 more replies
Answer Match 73.08%

I read a similar thread, but thought it better to start anew.

Win XP sp2
Onboard video.
Comodo Internet Suite (scanned.)

Every so often, I think randomly but maybe a minute or so, there is a quick flicker of my screen, and if I am mouse holding the scroll button, or making a selection, either text or image, or have my mouse on a menu choice, I lose that control. I have to re-select, or click and hold on the scroll button to regain control.

This happens in any programme: word processor, photo editor, browser etc.

Sometimes, when the flicker occurs, a tiny icon appears in the taskbar. It is too quick to see properly, band when I tried to video capture it, the flicker would not occur.

There is also a very brief burst of disc activity. Maybe 1/2 second.

So it looks as if something is refreshing something when it thinks there is little or no activity.The title bar of the window I am working in goes rapidly white, so the window is losing focus during the activity, then regaining it very rapidly.

I have not been using this machine very long, so I can't tell exactly when it started. When I first noticed it, I assumed I had simply lifted the mouse button or something.

I can start stripping stuff away to see if anything that I have loaded is causing it, but given its rapidity and random nature this could be time-consuming, so I am asking if anyone has seen this who could suggest a possible reason...somewhere to narrow it down a bit.

thanks for any help

H... Read more

A:More refreshing

7 more replies
Answer Match 73.08%

I recently refreshed my PC and when it was finished it took my adobe flash player out. When I go into recently removed apps its in there but no option to reinstall. when I go to adobe sight it says that my PC is already installed and wont let me reinstall it. HELP!!

A:Refreshing PC

See if still it appears in the Add/Remove Programs. IF so, uninstall it from there and then try a reinstall.
Good luck.

2 more replies
Answer Match 73.08%

When i first got my computer my dvd drive was a bit odd. Whenever i took out a CD it still remembered it, regardless of hitting f5. Its as if it was still inside, this also caused ejecting problems. However in the end i found a registry option to change my autorun(or autoplay?) options and it fixed it right up.
Well ive just formatted and the problems back and i cant find the thread here. If anyone knows the thread or knows the solution itself, id appreciate it alot.

A:dvd refreshing


1 more replies
Answer Match 73.08%

Hello Everyone,

I`m running a network in my home, its currently two computers big, and is running over a linksys router. Everything was fine before, but latley my internet connection has been dying. I`ll be surfing the net, and suddenly, the internet will just disconnect, just like dialup. For a while, i thought it was my ISP, so i called them and they said that its my routers problem. It cant refresh the IP address, so i have to unplug it for 10 seconds and plug it back in.

This is a real inconvenience. I`ve tried everythign from fiddeling with router settings, to reinstalling firmware. I have no idea what to do. Please Help!

A:Refreshing IP

7 more replies
Answer Match 73.08%

When I installed Windows 8 on the day it was released, I had to do a refresh because the apps in Store were not working right. As I remember there were others having the same problem. Today I ordered a laptop for our granddaughter which will, of course, have Windows 8 on it. Does anyone know if there is still an issue where a refresh is needed?


I have been here for awhile, and I have not heard of anyone having to do an out-of-the box refresh because the apps were not working.

6 more replies
Answer Match 73.08%

Hi guys, I was a part of seven forums for awhile.

I'm trying to troubleshoot my PC. Hopefully I'll figure this out soon. I mean hell I'm A+ certified I feel ashamed even asking for help but..

Lately I've been having a lot of issues with corrupted files, and things not working in 8. IE, I can't get into the "change PC settings" screen instead it prompts me that files are corrupted and I should pop in my installation disk and refresh my settings. However I installed using a USB flash drive and have no DVD drive in my rig. So it won't let me refresh. I tried mounting the image I also tried following one of the guides here for refreshing it via USB with no avail. So instead I booted it straight up from the USB installation flash drive and chose troubleshoot my PC and tried refreshing it from there. It error'd out and gave me this "refresh your pc this option is not supported on the operating system you've selected"

My OS is currently installed on an SSD. Intel 520 series one. I've had issues with this drive in the past. Randomly my LoL won't launch and it'll say that it's been corrupted and i've had to reinstall.

I've tried doing sfc /scannow and it DOES find corrupted files and attempts to fix them, however after I reboot nothing has changed.

Any suggestions/input would be MUCH appreciated!


the worst case scenario is that I re-install the OS. However I really wouldn't like to because I have quite a few very heavy games installed that will take... Read more

A:Refreshing PC via USB

Guess i'm just gonna have to re-install 8. Unless anybody has any better ideas. I'll wait like like 30 more minutes then i'm calling it done.

4 more replies
Answer Match 72.24%

why do I continually have to refresh web pages in order to change them? windows 8.1,ie 11 and Toshiba laptop

A:refreshing web pages

you already got replies in the other forums you posted the same question in. however to answer your question here -- it depends how the pages were created and the meta tags within the pages. You may be able to change your browser setting to allow auto refresh if the page allows it.

1 more replies
Answer Match 72.24%

When I insert a CD or DVD and remove it again the DVD drive in My computer is not refreshing. It is still showing the old DVD label and files. This is happening even if I insert another CD or DVD. The old DVD's files are showing instead of the new one. I tried refreshing. But it is not working.

A:CD or DVD data not refreshing

Do you have autoplay enabled ?

2 more replies
Answer Match 72.24%

Hi folks,
This is probably a stupid question, BUT, here goes.....
My Windows 7 Ultimate installation if getting sluggish to boot, it is now taking 3 to 4 minutes to get to a stage where I can work with it. Once up and running it is not too bad, but not as sharp as it used to be. The installation will be around 3 years old.

Is there any way to "refresh" this installation other that a complete re-install?


A:Refreshing Windows 7

When Win7 is installed there should be a backup image saved of the finished install so that if it ever becomes sluggish or irreparable you can simply reimage it to the HD in 20 minutes. Your files need to be backed up separately, ideally in real time using a service such as Sync, Backup and Store your Files to the Cloud with OneDrive.

If you haven't done that then you can go over the present install closely to check everything and optimize it using the Troubleshooting Steps for Windows 7.

There is a step for a Repair Install which wil reinstall the OS while keeping all of your programs, files and settings in place. But often corrupt settings can be passed back through so it is not anywhere near as effective as a Clean Reinstall - Factory OEM Windows 7 which steps are the same for retail.

3 more replies
Answer Match 72.24%

i am facing a strange issue.
my java application sends encrypted urls to the users through email, on click they get their page.
the issue is when the user copies the URL and paste it in browser url bar and after hitting ENTER key their page is getting opened. but the IE is going behind(not minimized). if there is any other IE instance is already opened that page is getting to front. i have to use Alt+tab to get the latest page to front.

issue is only with IE. any solutions?

More replies
Answer Match 72.24%

When I drag/move Win Explorer window it leaves a trail of black rectangles until dragging stops.
Is also happening with portable text reader Metapad.

"Printscreen" does not capture problem.

Would appreciate any help, thank you

A:app windows not refreshing

It could be the monitor going bad. Any other problems in full screen mode? Like games or youtube?
You could try a simple diagnostic test for video...

9 more replies
Answer Match 72.24%

ok this never used to happen before but for some reason, if i visit a website then later visit it again when it has been changed/updated, it appears as though it never was changed/updated and i must refresh the page to get the changes/updates to appear

how can i fix this problem?

A:refreshing pages

I also had this and i deleted all my temporary internet files and then i changed check for new versions of sites to "automatically". You can do this at internet explorer, at properties

1 more replies
Answer Match 72.24%

this may be a dft question and knowing me it probably is but when i,m on any forum based site like on here
i have to refresh my page to see any new posts does everyone have to do that or is it just me asking silly questions even when i,ve been in a chatroom on my football site i have to refresh to see any replies thanks in advance for any help

A:Refreshing Pages

As far as I know, everyone has to do it, unless you use a program that does it for you, at a predetermined time interval.

The page you loaded, is the page you see, and it won't change.
After you load it, it becomes an old page.
Refreshing, loads a new page, which has the most recent post, at the time of the refresh.

4 more replies
Answer Match 72.24%

I have a Samsung laptop with windows 8. I turned it on and it let me log in and go to the windows screen as normal. when I clicked on my desktop it loaded up but I went to click on a icon and before I could my whole screen refreshes and does that about every couple seconds and wont stop. Any ideas??

A:Desktop refreshing

Hi, how old is your laptop and what specs does it have. Try rebooting the laptop. If that doesn't work then make sure all of your files are saved and then take the battery out of the laptop and then put it back in. Almost every time my PC has a error with Windows 8 I take the battery out and then pu it back in and it works fine.

1 more replies
Answer Match 72.24%

I am running Windows 8.1 on an HP computer less than a year old. It was working fine this morning when I started it up. I then went to a psychology assessment website and tried to download a pdf of assessment results. It wouldn't open in my Nuance PDF Pro program, so I emailed it to myself and opened in Adobe Reader. After that my desktop and open programs started flashing on and off. I was able to close programs and was left with the screen going blue, then wallpaper and task bar reloading, and then icons loading. The refresh is very quick, about 1 second. I was able to use the Windows + I key on one occasion to get to a place where I could run a restore to the previous day. When the computer restarted, it continued to refresh at a slower rate that gradually sped up to it's current speed of about 1 second. I was also able to get eset to run. It found two files of the Whilokii virus, which I had it clean. The problem persisted. I also tried removing the battery per a post on a similar problem someone had, and the problem persists. I have tried to get into safe mode, but the refresh is so fast that pressing Windows + I does not allow me enough time to press the Change PC Settings button. I also tried Ctrl-R to get into msconfig, but the dialogue box only flashes on momentarily and then refreshes. I am able to get into task manager and have it stay on the screen. I'm hesitant to press Shift + Restart because the system wants to do an update and restart. I'm ... Read more

A:Desktop keeps refreshing

You have been attacked. Re-install Windows. You should have trusted your alternative PDF reader.

1 more replies
Answer Match 72.24%

Some web sites seem to 'refresh' themselves after 5-10 minutes.
Why is this done and how (html) is this done? thanks ahead of time

A:why and how do Web Pages keep 'refreshing'?

piece of cake
it's called a "Meta Refresh"

Just place the following in the head of the page

<meta http-equiv='refresh' content='10; url=somepage.html'>

the "10" in content is the number of seconds to wait before a refresh. So five minutes would be 300, and the "somepage.html" is the page you want to go to. So it can either be the same name as the current page, or you can use it to redirect to a different page


2 more replies
Answer Match 72.24%

I noticed that the cursor and blue circle constantly come up for a split second about every 5 secs. This is even when I have nothing running. Any help appreciated ...

A:cursor keeps refreshing...

Quote: Originally Posted by cannonballkyle

I noticed that the cursor and blue circle constantly come up for a split second about every 5 secs. This is even when I have nothing running. Any help appreciated ...

Hi and welcome

We could use your system specs to help you. Please fill them in as well as you can. They are in the lower left corner of your posts

The "blue circle" is the windows busy cursor. It can be caused by too little ram, too many apps open or a problem with the system.

Right click the taskbar>performance tab>click the memory tab on top to sort for mas ram using apps on top. Take a screen shot of it using the buil tin snipping tool (type snipping in search) > and upload it to us using the attachment icon (shaped like a paperclip) in the reply form

See Pics

Ken J+

3 more replies
Answer Match 72.24%


I have windows 10 & i m going crazy with this problem

Windows keeps refreshing icons every minute.
I cant even get to control panel because it loads then goes away.

Is there a .reg file from anywhere that will solve this problem

plz anyone

More replies
Answer Match 72.24%

I just got this problem today, and it's very very annoying.
When I try to delete, move or create a file, after that, it doesn't refresh.
So when I delete or move, the file still shows there, but isn't actually there
And when I create a file, it doesn't appear, but it is still there.
Windows 10 Pro
Processor: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
System type: 64-bit OS, x64-based processor

A:Why isn't explorer.exe refreshing?

Originally Posted by Luigi master I just got this problem today, and it's very very annoying.
When I try to delete, move or create a file, after that, it doesn't refresh.
So when I delete or move, the file still shows there, but isn't actually there
And when I create a file, it doesn't appear, but it is still there.
Windows 10 Pro
Processor: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
System type: 64-bit OS, x64-based processor
Thanks. try this: SFC Scan:

1 more replies
Answer Match 72.24%

I have just upgraded to Windows 10 from Windows 7 on my Dell laptop.
All has gone well apart from this. The taskbar keeps refreshing every minute, the cursor also disappears, this can be very annoying if you are typing.

Is there a solution to this, it would have to be quite simple for me to carry out


More replies
Answer Match 72.24%

Good Day!!!

Please help:

I'm using vista home basic premium 32x and my problem is my desktop is not refreshing when I refreshed it.


A:Desktop Not Refreshing

What do you mean by "refreshing". What are you ecpecting to notice?

4 more replies
Answer Match 72.24%

Hi guys....

I'm not 100% sure how to explain it, but i think it's a simple problem, only i don't know how to fix it....

Whenever i right-click on a movie file to delete/rename it, my monitor refreshes the screen (goes black then back to normal again) and it happens on every movie file i do it to, and i don't reckon it's good for the monitor doing that all the time...I don't even know why it started doing it, perhaps some new drivers turned something on.

Can anyone tell me how to stop it.... I'm running a Geforce 6200 TD128, 'cause maybe it's something to do with Nvidia's Driver settings, which i looked at and can't find the problem myself....

Any help is much appreciated Thanks.

A:Monitor Refreshing....

Right off the top of my head I would have to say it is your video drivers

right click on your desktop where there is not an icon
select properties
then click settings
what is your resollution set at ?
was it 16 bit or 32 bit ?&#8594; no , set it to 32 bit
you may also want to go to click on system in control panel, then hardware, then device manager
look for your video card ( display adapter)
there should not be a red " x" or " ! " next to it
click the plus sign next to display adapter
write down the model just incase
HIGHLIGHT and click uninstall
go up to the top of the list
make sure your pc name is highlighted
click on ACTION in the task bar
select rescan for changes

try a movie
did this work
yes&#8594; your done
you may need to download drivers from
either the manufacture of your pc, if OEM like Gateway, Dell , HP ...etc
or the manufacturer of the vid card

1 more replies
Answer Match 72.24%

for the last 2 weeks my desktop has been acting weird. if i have a firefox window open (or any other window) and then close it, its image is still showing on my desktop.
pressing f5 (refresh) does not get rid of the ghost image.

i've run the latest norton, ad-aware, super-anti-spyware and spybot but no luck in fixing things.

is it possible my video card ram or regular ram might be faulty?
each time i restart winXP things are fine for a few days at most.

my system...
winXP pro SP 2
2.5 gigs ram
nvidia geforce 6800 gt
dual monitors vis DVI

A:Destop Not Refreshing

I assume the image that remains is non-functional? With the image left on the screen, can the computer run other applications? Did you delete all cookies history and temp. files?

1 more replies
Answer Match 72.24%

When I insert a CD or DVD and remove it again the DVD drive in My computer is not refreshing. It is still showing the old DVD label and files. This is happening even if I insert another CD or DVD. The old DVD's files are showing instead of the new one. I tried refreshing. But it is not working.

More replies
Answer Match 72.24%

I'm having trouble, so lets say I'm typing and my computer basically acts like if I were to be typing and hit the lower taskbar just by clicking it once.
It stops me from typing or playing a game on the browser and not to mention it randomly minimizes games I play.
It's getting on my nerves and I need help badly I seem to can't figure it out on my own.

A:icons keep refreshing


Sounds like it might be a sticky ALT key or Windows key. Have you tried a different keyboard?

If you don't have a spare keyboard to try, tap on all the keys a few times to make sure nothing is sticking and the next time it happens, quickly press the TAB key and see if it switches between open Windows like ALT-TAB does. If it does that means one of the ALT keys is sticking for sure. Or try pressing the letter e to see if it brings up Windows Explorer like WindowsKey-e does. Then it is the Windows key.

If it is a wireless keyboard, make sure that there are no other wireless mice or keyboards nearby that might have a key or button pressed down or are being used by somebody near you.


6 more replies
Answer Match 72.24%

Our web developers have a problem where links to external CDN resources for web development are being blocked. They are receiving Network Error 407 Proxy Authentication Required for the following paths:
However, after some refresh attempts (can take up to 30 minutes of refreshing) it will work.
So if it eventually works, what is stopping it initially?

More replies
Answer Match 72.24%

I dont even know how to call this problem. I tried every thread everywhere, found nothing like it.

So here's whats going on - pc screen is doing what appears to be refreshing itself on a mouse click. Randomly, not on every click. Fx, when changing tabs firefox will flash all white and no change will take place. Same for browsing harddrive or anywhere around. Sometimes it happens 2 to 10 times in a row. So it may take 10 attempts and 10 refreshing screens to navigate anywhere.
The worst is when a windows is minimized. To bring it up again can be a pain in the bottom. It just wont respond!
On top of that, rarely, but it will do multiple refreshes in a row which makes pc look like its having a stroke.

I noticed it began shortly after reg cleanup. System restore or such is not an option anymore at this point, unfortunatly.

An important exam is comming up and my laptop has to work till then!
Any help will be greatly appriciated!

OS: Windows 7 Home Basic

A:Refreshing screen

This is an odd problem, but the first thing I'd check is to make sure your graphics drivers are up to date. If your graphics drivers are corrupt or missing, your computer then has to use your regular processor to draw the frames you see on the screen which can lead to odd behavior because it can't keep up. If the computer is being sluggish and not responding to maximizing windows and things like that, I'd also examine how much memory is being used by going into your task manager.

1 more replies
Answer Match 72.24%

I am running Windows XP SP2.

The problem I am seeing is when I put a cdrom/dvd disk into my drive, the explorer updates with the cdrom/dvd information. If I eject the disk (either by software or hardware) and replace it with a different disk, the information in explorer retains the first disk information and contents. The only way I have found clear this info is to reboot the pc.

I am trying to install software that has 2 disks and since it won't refresh with the new disk, I can't install the software.

A:CDRom not refreshing HELP!!!!

6 more replies
Answer Match 72.24%

i have been trying to refresh windows 8 due to some minor problems but without luck,it sticks at 5% and if i remove the disk it says after rebooting that refreshing did not work, any suggestions please

A:refreshing windows 8

How long did you leave it at 5%?

I just did a refresh yesterday, and it did hang on 5% for a while (maybe 10-15 minutes), so be patient.

2 more replies
Answer Match 72.24%

Hi. I'm experiencing some weird stuff. This is my second installations of windows 7 build 7000. The first was cracked, and now this is a genuine beta. In both i have the same problem:
Sometimes let's suppose i'm extracting files from winrar, when it finishes, nothing shows on desktop. If i click refresh, then my stuff shows up. This is the same when downloading a file, it shows only when i refresh! any ideas on what's going on? i would say it was my fault, but this is tthe second's totally clean.
Anyway, if i reboot the computer this issue is gone. but it appears from time to time

A:Refreshing desktop

I get the same thing from time to time, I would say it's worth sending some feedback to Microsoft about it, hopefully it will be resolved by the final release or even better with an Update.

9 more replies
Answer Match 72.24%

Hello, thank you for viewing.

I'm currently experiencing a strange problem with my laptop. Whenever I certain gaming program run in the background (not in focus) the applications seem to shift back and forth from from "Running" and "Not Responding" almost like it constantly refreshes itself (every 3 or so seconds). However, if I keep one of those programs in focus, the problem doesn't occur as often. The task bar always seems to be moving as a result of this (almost doing a dance if I open enough programs that have this problem).

I've tried updating drivers, installed all service packs, scanned computer with Malware Bytes, Norton... nothing seems to fix the issue.

I'm using Windows 7, 64 bit 6.1 (7061), ATI Mobile Radeon HD 5650

I hope someone has some info on this, thank you for your help!

A:Applications keep "refreshing" itself


Tried it on a fresh new user account and things went smoothly. I guess my older user account was corrupted somehow! Sorry for any inconvenience.

2 more replies
Answer Match 72.24%

Explorer keeps refreshing the page I am viewing about every 15-20 seconds and locks out my ability to scroll down. How do I turn this off or at least make IE wait for 3 min. or so? Thanks in advance for responses.

A:IE 6.0 refreshing problem

Hello and Welcome to TSF

Delete your browsers cache, this will take 6 mouse clicks (Tools, Internet Options, Delete Files, Delete all offline content, OK, OK).

1 more replies
Answer Match 72.24%


My IE is acting funny since about a few weeks ago.
Whenever I refresh a page, it losts all if not most formatting.
But when I visited the page from a link, it shows up fine.
So e.g. when I clicked a link from Google to this forum, it shows up perfectly. But if I click the refresh button, the text and pictures are all over the place.

Can someone tell me what might be going on here?

Any suggestions is much appreciated.

Thank you.

A:Problems when refreshing

It sounds like dropped packets, but I'd expect it to affect initial loads too. Have you changed the system configuration, perhaps around the time the problem started? How about cleaning out your Internet cache? Virus and spyware scans seem like a good idea here too.

3 more replies
Answer Match 72.24%

I posted here early

and was told to post here, I think I'm infected my computers icons refresh every 1 to 2 minutes sometimes faster and my computer recently just shut off while playing a game
So, I'm in a situation and I need a bit of help, please help me through this guys its quite a new computer.
Thanks <3

A:icons keep refreshing

Bump.. can anyone please help me I'm having the worst troubles with the virus or whatever it could be.

14 more replies
Answer Match 72.24%

why do I have to continually refresh a web page in order to change it, windows 8.1, ie 11 and a Toshiba laptop

A:refreshing web pages

try the following, (I am on a computer with ie installed right now so the following may be slightly different)

open ie
open internet options - security tab
click on custom level to open security settings - internet zone
scroll down to misc
enable "allow meta refresh"

you will still be reliant on the settings in the webpage itself so some pages will still have to be reset manually.

1 more replies
Answer Match 72.24%

Hi I am currently running Win 7 64 bit on an Acer Aspire netbook and I have noticed the past couple of weeks that the icons on my desktop keep momentarily refreshing themselves every time I click on one of them to use (occasionally without clicking).

I have scanned with Malwarebytes,Superantispyware,SpyBot search & destroy,ESET online scanner,TDDS Killer and Microsoft Security Essentials (full scan) but haven't found anything.

Does anyone know if this issue is caused by possible malware infection or it is normal/windows error as I've read many conflicting things about this around the net?.

Any info/help on this and how it may be able to get solved would be most appreciated thanks.

A:Win 7 Refreshing Issue

In Control Panel, (icon view) select 'Troubleshooting'. Under Appearance and Personalization, select the Display Aero desktop effects.

In the resulting window, select the Advanced link at the bottom of the window and place a check mark in the Apply repairs automatically option.

Click the Next Button.

If the troubleshooter does not find any problems, select the Explore additional options button.

Select the Recovery Link.
Click the System Restore button.
Click the Next Button.

Select a Restore Point with a date just prior to when you first noticed this behavior.
Click the Next Button and follow the instructions to restore the system to that date and time.

3 more replies
Answer Match 72.24%

when trying to rename folders in my documents, my pictures or music or whatever, when i right click the folder and rename, it stays the same...until i go to another folder and come back and then it has changed. not a major problem but i would love to know how to fix it!

A:refreshing issue

strange problem

what anti virus/malware programs are you using and do you have administrative rights on your account?

2 more replies
Answer Match 72.24%

I built a website using webeasy 7. I then posted it on a domain through It worked. Now I have edited the web site with the webeasy, and it doesn't post the new edits on the site. How come?

More replies
Answer Match 72.24%

sometimes my tray will act as if certain programs running in the tray have disappeared and will not display them. In the following pic I actually have kazaalite winmx and speedup running, but they are not shown. If I really want, I can just restart them, but it gets tedious. Anybody know if there is a way to reset the entire tray (kinda like restarting explorer resets the taskbar and all browsers (not ie))?

A:non-refreshing tray

i take it you have not ticked...hide innactive taskbar properties

5 more replies
Answer Match 72.24%

I recently performed a fresh install of XP Pro with service pack 2, and all has gone well with the exception of a couple of programs that I knew in advance would not work with SP2.

There is one other minor problem, however, that I can live with, but would like to resolve if possible.

The recycle Bin icon on the desktop does not automatically refresh and change from "empty" to "full" (or vice-versa) when putting files in it or when emptying it. It does change when I manually refresh the screen by keying F5.

Has anyone seen this problem before and/or have any suggestions as to if anything can be done to correct it?

Thanks in advance!

(Oh, yes, there have been no third party mods made to the recycle bin. No Norton, etc.)

More replies
Answer Match 72.24%

Hello all,

This one is a bit weird, all of a sudden i.e TODAY, none of the websites i visit daily had updated until i hit the refresh button???????
My settings in internet options are set to automatically check for updates every visit to the page? I rebooted my machine but no change?
Any idea's?



here is my hijack-this log.....don't seem to be anything dodgy but what do i know!

Logfile of HijackThis v1.97.7
Scan saved at 21:43:41, on 01/10/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.e... Read more

A:Websites Not refreshing?

Have you delete your temp IE files?

Your HJT is old

1 more replies
Answer Match 72.24%

Does anyone know why Yahoo keeps "refreshing" itself? I like to stay signed in just in case someone needs to talk to me. But every so often Yahoo will bring it the front as the active program. This becomes very aggervating while in the middle of a game or a word document.
Why does it do that? And can I stop it??.......

Thank you

A:Yahoo Refreshing

It's a java chat client, if you stop it from refreshing, it'll no longer work.

2 more replies
Answer Match 72.24%

Good day everyone,
I was trying to view this video for a new fork lift I was going to buy and needed to download this video player to do so. As I was downloading the video, avast went crazy with virus pop ups. The toolbar on the desktop keeps turning on and off. I've tried to be the cool guy and fix this myself but...thats a no go. Here is the log from Hijack...

Logfile of HijackThis v1.99.1
Scan saved at 2:31:27 AM, on 7/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Ashampoo\Ashampoo AntiSpyWare 2\AntiSpyWareService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program... Read more

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Answer Match 72.24%

Hi, my desktop keeps refreshing every 30 seconds or so and it worries me that it could be a virus or bad spyware ?

I posted this issue earlier and got a response from Cookiegal, but the forum crashed and all data posted before so&so was deleted, and she asked for a HijackThis log, so here's the log:
Logfile of HijackThis v1.99.1
Scan saved at 4:25:24 PM, on 16/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\KMaes... Read more

A:Refreshing Desktop

Download Cleanup from Here

A window will open and choose SAVE, then DESKTOP as the destination.
On your Desktop, click on Cleanup40.exe icon.
Then, click RUN and place a checkmark beside "I Agree"
Then click NEXT followed by START and OK.
A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
Click OK
Click here for info on how to boot to safe mode if you don't already know how.
Restart your computer into safe mode now. Perform the following steps in safe mode:
Run Cleanup:
Click on the "Cleanup" button and let it run.
Once its done, close the program.
Reboot back into Windows normally.
Do a couple of on-line virus scans at these links:


Panda Active Scan. Be sure to save the log it creates.
Reboot and post a new HijackThis log and the log from the Panda scan.

1 more replies
Answer Match 72.24%

Everything still kinda works but everytime I or any of my roommates log in to their accounts on our computer, the taskbar refreshes like every 10 seconds and the desktop disappears. It comes back a second later but every window I've opened doesn't show up again.
I ran a scan with my antivirus thingy and it says I have vurtumonde or something, a trojan, and always this Mal-Behav thing that it can't remove.
Anyway, nothing seems to help...
Any relief here?
My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:34:48 AM, on 9/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\PROGRA~1\... Read more

A:My taskbar keeps refreshing..Help?

Hi Welcome to TSG!!
Visit this webpage for instructions for downloading and running ComboFix.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

1 more replies
Answer Match 72.24%

Hi all ,

I had a doubt

Our user is accessing a share folder from the server , (\\servername\folder name)

In that folder,
If he is creating a file (rt click->New->word file ) its not appearing untill manual refresh ...
If he is deleting a file (rt click->delete->word file ) its appearing untill manual refresh ...

Its happening on his Pc only, rest of the Pc's are working fine.

Can any suggest how to take over on this ..............

A:Not auto refreshing

7 more replies
Answer Match 72.24%

Whenever i write something in response to an article in the news, after i have been typing for 30 secs the page refreshes and i loose it. I use chrome but other browsers are ok with it. Any remedies, thanks.

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Answer Match 72.24%

Hi, I've got a problem with the recycle bin, I can't recover any files out of it because it keeps refreshing every two seconds. I just get time to click on a file I want to recover and the page refreshes and I've lost my selection. Even when I don't select anything, its keeps refreshing. I've deleted all files, deleted the recycle bin, allowed windows to recreate it and its still happening.

Anyone know whats going on here

Thanks for an help

A:Recycle Bin Keeps Refreshing

If you right click the recycle bin and choose properties, what are the global settings?

2 more replies
Answer Match 72.24%

For some reason when i change CD/DVD's My Computer does not recognizing the media change and lists the previous contents until the window is refreshed by pressing F5 or View->Refresh.

Is there a fix?

A:CD/DVD media not refreshing

Hi Martina

This was a problem in Windows XP that was (supposed to be) fixed in a Service Pack [I can't remember if it was Service Pack 1 or Service Pack 2]. If your computer hasn't the latest Service Pack installed on it, make sure to visit Windows Update & grab that, plus the 40 or so Updates that have been issued since SP2 was first released. SP2 is a very large update = if you access the Internet by dialup, see if a kind friend can download SP2, and many of the updates since, for you = and burn them onto a CD. It will save a great deal of time.

SP2 direct download ---
2006 .iso images of updates ---

If the computer is already up-to-date on patches, let us know.

Best of luck
. . . Gary

1 more replies
Answer Match 72.24%

I am running xp and my desktop refreshes every few minutes. I do not know the specific number of minutes between refreshes but I need to correct this issue if possible because the refreshing seems to slow down other processes. Thank you in advance for any replies.

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Answer Match 72.24%


when i use my mothers computer she has dsl and when a web page loads the picture quality is detailed. but where i live dsl isnt available yet so i have to use dial up. so to make the web page crisp and detailed i used to be able to right click and select " REFRESH WEB PAGE FULL QUALITY ". i have doenloaded all the updates lately for IE and now when i right click on a web page i dont have that option listed in my right click options. so when i want to use a picture from the internet or even look at one its blurry and poor quality. what happened to my option to refresh the page full quality, and how can i get the images to show up detailed again?

A:quality refreshing

It sounds like you had internet accellerator software using a proxy which fetched the page for you and recompressed image files to low quality. When you right clicked it gave you the option to download the full quality one.

Try uninstalling and reinstalling your internet accellerator. Of course it could be they just no longer support this option.

3 more replies
Answer Match 72.24%

I recently reinstalled Windows XPX64. When I use the scroll bars in a document the screen refresh is very slow. When I click on the up or down arrow the screen refreshes a single line at a time. Reminds me of the old analog oscilloscopes. Is there a solution, and if so, what is it.
Thank you.

A:Screen Refreshing

check windows task manager "performance" cpu and memory usage. also check "processes" for large amount of memory used by an application e.g. Explorer exe

3 more replies
Answer Match 72.24%


I wonder if any one can help?

The problem:-

Pc running windows XP Pro boots ok into windows desktop THEN!

All the desktop icons including the task bar seem to disappear for a couple of seconds as if the PC is refreshing the desktop, but then once they reappear again, in another couple of seconds they disappear again! This goes on for as long as the PC is switched on....

I have managed on occasion to get to get to firefox and then to run online scans for Spyware / Virus's, all the time I was doing this, the window with the scan stayed on top and remained open but the desktop icons and task bar continued to appear and disappear behind it.

I have tried a repair install but it is still the same.

I would rather not wipe the drive clean and start again as with most people I am sure, as the disc size gets bigger and bigger = backing up things gets more and more difficult. (i don't have everything on this 120Gb disc backed up, so would rather not lose it!)

Any ideas what else I can try?


A:Desktop seem to keep refreshing

8 more replies
Answer Match 72.24%

The problem began yesterday. Whenever I have my documents open (eg: "My Music"), I could be scrolled halfway down the page when it inexplicably "refreshes" itself, bringing me back to the top of the page! I'm just assuming that's what's happening here (refreshing). Likewise, the icons on my desktop will momentarily blink as if I had clicked "refresh". It seems to happen every couple of minutes or so and is becoming quite annoying. Does anyone know what could be causing it?

A:Refreshing problems

16 more replies
Answer Match 72.24%

I just reinstalled windows XP and how anytime im viewing the internet and try to scroll down its like the page refreshes. theres a horizontal line that will scroll down the page like its refreshing. Its kind of aggrivating and makes things hard to read while im scrolling. It never did this before and it does it no matter what browers i use; ie or firefox. any ideas?

A:Brower Refreshing

Hmm...have the graphics card drivers been correctly installed? Or is there any newer version of drivers availiable out now? Really worth a try. I had a user who had this problem before.

1) ATI


2 more replies
Answer Match 72.24%

Sorry for the dumb question guys but how can I refresh my browser and clean my cache?

thank you very much for your help.

A:refreshing browser

6 more replies
Answer Match 72.24%

I have this access database and it has automatic calculations that changes the sum everyday. is there a way or a MACRO that i can use to make my database redresh its data every time any user opens the database?

If so, will you press share with me and where to add this MACRO?

A:Refreshing Data

6 more replies
Answer Match 72.24%

I can't get my CD/DVD player to autoplay my CDs/DVDs anymore. I don;t even get the message prompting me to select an action anymore. Now when I put one in I have to manually go in and open up WMP or Intervideo or whatever progam to get them to play. The worse part of the problem is if I play a CD/DVD then replace it with another the info from the first stays and the info from the current CD/DVD does not show...neither does it play.It doesn't refresh at all. I actually have to either close and reopen WMP and/or completely restart my computer. I called tech support for my computer and they had me do a bunch of stuff which did not work...from changing settings, to reinstalling my DVD driver, etc. They finally told me it might be a registry issue. Anyone have any ideas? Here's my HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 10:48:05 PM, on 5/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
c:\Toshiba\IVP\swupdate\swupdtmr.e... Read more

A:CD/DVD player not refreshing

I had the same problems, the registry tweaks here solved it for me

After you have done this, go into my computer, right-click on your drive, then Properties, and Autoplay, and select what action you want for each file type

2 more replies
Answer Match 72.24%

private void card1MouseClicked(java.awt.event.MouseEvent evt) {

if (game.checkCard(game.getPlayerHand().get(1)))
if (direction)
for(int a=0; a !=3 ; a ++)
player1.setBackground(new java.awt.Color(0, 102, 0));
I'm guilding a card game and need to refresh the GUI every time the computer plays card. But nothing is updating until the event is finished. Is there a method that i could use to update the GUI. WITHOUT USING THREADS! because i haven't learned how to use threads in school and it probably won't qualify.

A:Refreshing GUI during process

You can use the Java Swing component Timer. It is really useful when, for example, you have a progress bar to display on your GUY.
In your case, you have to refresh 4 times at a certain frequency (0.25 second in the following piece of coding).
[SIZE=2]import javax.swing.Timer;

private int timerCount;
private Timer timer;

private void card1MouseClicked(java.awt.event.MouseEvent evt) {

if (game.checkCard(game.getPlayerHand().get(1))) {
if (direction) {
timerCount = 0;
timer = createTimer();

private Timer createTimer () {
ActionListener action = new ActionListener () {
public void actionPerformed (ActionEvent event) {
player1.setBackground(new java.awt.Color(0, 102, 0));
if (timerCount == 4) timer.stop();

return new Timer (250, action);


1 more replies
Answer Match 72.24%

I am building a database with ms access and I have win 2000. I have built a form and one of the fields is a calculation, but I have to shut down the form and re-open it before it makes the caluculation. Can someone tell me how to update that feild without shutting down the form.


A:refreshing feilds

7 more replies
Answer Match 72.24%

When I purchased my computer I bought Windows 8 64 bit OEM. So my computer came preinstalled and I didn't get a disc (with OEM you don't get a disc right?). Anyway, I want to refresh my computer but it asks me to insert a disc and I have upgraded to Windows 8.1.

I read some of the guides on refreshing without a disc but they say you need a retail key not an OEM key. Am I pretty much screwed and have to go buy a retail key if I want to refresh my OS?

A:Refreshing Windows 8.1

Follow directions here: Windows 8 and Windows 8.1 ISO - Download or Create

Shows you how to download a legal copy of Windows 8, no key required for the download.

See here for how to do a Clean Install of Windows 8/8.1: Clean Install - Windows 8

It will use the key embedded in the BIOS so you will not have to enter one.

Make sure you backup any data you don't want to lose before you do this.

3 more replies
Answer Match 72.24%

My laptop is a Compaq Presario CQ62, dual A3, 3Gb RAM, pretty much most bqasic model for this computer. The problem I am having is that the screen wont refresh. Not that it's flickering, or off, or bleeding: the screen will not refresh. If I press down/bend in a certain way at the top left section of the screen case, about a quarter of the way across the case, the screen will refresh, but only so long as I continue to bend/press down in that way. Once I let go, the screen wont refresh any longer. Other symptoms are the screen will turn white when powering up the laptop, and in order to get any sort of picture you need to press down/bend the case, as mentioned above, and open and cloose the laptop. I'm fairly certain its a cable within that's broken, but I don't know which cable it is. If anybody knows the cable or has any other solutions, please respond.Thanks!~Kenmathishd

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Answer Match 72.24%

Hello all, TIA.
I am trying to refresh my 8 install in the hope it will correct a couple of little issues on one of my notebooks.
The process went along fine until it decided to see if the PC was 'ready' to install.
Despite the fact that the battery is full, it insists on me having the power plugged in. I did that and it refuses to accept that it is plugged in, it just keeps telling me to plug it in.
I have checked the power point, the cable seems fine, it is plugged in everywhere it should be and there is a little light says that I am plugged in, which goes out the instant I unplug.

How can I get this thing to do what it should?

A:Refreshing my installation

Shut down, & restart the Refresh.

5 more replies
Answer Match 72.24%

I have a Compaq q58 laptop and the screen keeps refreshing every 2 seconds. I cannot use it.

A:Screen keeps refreshing

Hi Maleficent.

When did the problem start? If it started after you installed a program or made any updates in your computer, you might wanna try system restore.

First, start your computer in safe mode that way you can access system restore.

Hope this helps.

3 more replies
Answer Match 72.24%

I am running Windows 8.1. Originally I had Windows 8 installed on my machine and I updated to Windows 8.1. I have files that are corrupted and I intend refreshing my PC but the process involves inserting the installation disk. But the installation disk I have is for Windows 8. Does that mean, after refreshing my PC, the operating system will be back to Windows 8 and I will have to download Windows 8.1. all over again? And would all my settings, documents and e-mail folders all be wiped out? If so, how do I make backups of these? Any advice would be much appreciated. Thanks.

A:Refreshing PC with Windows 8.1

Hello Mike, and welcome to Eight Forums.

Unless you created a custom refresh image sometime after updating to Windows 8.1, then yes it'll refresh back to Windows 8.

If you are using a Microsoft account, then your personal settings are synced by default, and will be restored afterwards. Your user account and files in your "C:\Users\(user-name)" folder will not be affected by a refresh. Here's more details on what would be affected by a refresh.

Refresh Windows 8

What email program are you using? It would be a good idea to back up anything for it to be safe.

10 more replies
Answer Match 71.82%

Well I got my laptop about a year ago, and just recently it has been having this really weird problem(what makes it more strange is that it doesn't happen all the time- just most of the time). Sometimes when I try to click on a desktop icon, all the icons on the desktop will flicker like they are being refreshed. Then when I open up Mozilla(problem also happens in IE) the page will refresh so quick that 'm not able to navigate anywhere. When I trying exploring my computer or the control panel, I will get the hourglass image on the mouse flickering also, so I'm not able to navigate anywhere. When I try to use excel the "Go To" screen in excel constantly pops up right when I hit cancel. I've run virus scans and spyware scans in safe mode and cleaned up what little they found, and the problem keeps persists. This problem also occurs in Safe Mode but not as frequently. Thanks for you time and help.

A:Icons/internet/everything Keeps Refreshing

ummmm see if your F5 Key is stuck if it is that could be your problem

8 more replies
Answer Match 71.82%

Running Windows XP Pro:

My CD drive has recently been acting up and my ever-diligent Google searches have revealed nothing..even when keywording the keywords . Seems that when I eject a data CD, the CD's contents still show in Explorer. I hit F5....still nothing. I insert another CD and it still refuses to change the contents. I log off, log back on and the same contents are still showing. I have Explorer refresh rate set to 00 (fastest speed) in the registry. Seems that only when I either restart the machine or flip back and forth between drives several times will Explorer finally change the contents to reflect the new CD's contents (I have auto-play off and would rather keep it that way). At first I suspected that it had to do with my burned data CDs, but it is doing it with commercial CDs also. Any body have a clue? Perhaps a stubborn cache somewhere that I can get rid of (CDFS cache maybe?)?. I realize that Windows has always had a glitch with Explorer refreeshing, but this is ridiculous.....


A:CD Drive volume not refreshing

Just FYI for anyone else encountering this problem: I read a blurb elsewhere regarding a different problem where someone suggested that Nero Burning Rom (what I use) may have conflicts with Roxio Easy CD. The Windows XP CD writing utility is a watered down version of Roxio. So I went into Services and shut down the XP CD Writing service--don't use it anyway. Now the CD drive contents refresh normally. Problem solved.

1 more replies
Answer Match 71.82%

This is making me nuts - Since I installed W2K on my machine (667-Celeron) I can drag'Ndrop files/folders, insert floppies/ZipDisks/CD's, etc - all normal stuff - but the Explorer tree (left pane) does not refresh...even if I do a View/Refresh. It only refreshes properly if I close Explorer and re-open it. Thoughts, prayers, special curses ??

A:Win2K Explorer not refreshing

I have seen the same many times. If I add a folder, it won't showw up on the left, but it will show on the right if I click on the next level up folder. Then just double-click on the new folder and the left pane will update. Another undocumented feature!!

1 more replies
Answer Match 71.82%

After some software problems, The fix was to Refresh my PC, despite me selecting "Keep my files" it removed loads of my software including ones I cannot get without a disc,

Is there a way I can roll back to before I did this, since I still have the Windows.old file with all my things in, Do I just Copy and replace my files with the things from Windows.old to the new one or is there a way to roll back completely?

installing all my stuff again is not worth for a temporary fix.

Any help would be appreciated

A:Is There A Way To Roll Back After Refreshing PC

Hello Jason,

The use of Refresh and Reset can be a bit confusing. The following tutorial explains the differences and offers a way to do it without losing anything. As explained Refresh does keep your files but not your apps.

Repair Install Windows 10 with an In-place Upgrade

I realise this is too late for you but you should be able to get back to a previous installation if your windows.old folder is still there and nothing has been deleted from it. Usually the windows.old folder only lasts for about 30 days before Windows automatically deletes the contents.

The following tutorial shows you how to do this:

Windows 10 - Go Back to Previous Windows

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