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Brand new build constantly freezing

Q: Brand new build constantly freezing

Just built a new computer. Asus Rampage Extreme III mobo, PNY Geforce 470, 6gb OCZ ram, 800w PSU, Intel i7-930. Windows 7 pro 32

It is constantly freezing during games and during video playback, like netflix or youtube. Some times it will freeze right away, sometimes after hours of play. On a bad day it just makes doing anything impossible. I get two types of freezes. One, the audio continues to go, the screen is just frozen, forcing me to reset. Other is it will freeze in game, with no audio, forcing a reset, and I get a BCCode 116 error. I reinstalled windows and all drivers last night, dont get a BCCode anymore on reset, but it continues to freeze just the same. I have checked temps and power and everything seems to be good. All the drivers are the latest. I haven't loaded the newer bios for my mobo yet, but last time I did that before the windows reinstall, it didnt help anyways. All I can think of is some crazy driver issue that I just cant tell, or maybe something physically wrong with the video card?

Help needed!
NVIDIA System Information report created on: 08/14/2010 15:02:34
System name: BEAST-PC

Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (2803 MHz)
Operating System: Windows 7 Professional, 32-bit
DirectX version: 11.0
GPU processor: GeForce GTX 470
Driver version: 258.96
CUDA Cores: 448
Core clock: 607 MHz
Shader clock: 1215 MHz
Memory clock: 1674 MHz (3348 MHz data rate)
Memory interface: 320-bit
Total available graphics memory: 2555 MB
Dedicated video memory: 1280 MB GDDR5
System video memory: 0 MB
Shared system memory: 1275 MB
Video BIOS version:
IRQ: 24
Bus: PCI Express x16 Gen2


nvCplUIR.dll 3.3.451.10 NVIDIA Control Panel
nvCplUI.exe 3.3.532.01 NVIDIA Control Panel
nvWSSR.dll NVIDIA Workstation Server
nvWSS.dll NVIDIA Workstation Server
nvViTvSR.dll NVIDIA Video Server
nvViTvS.dll NVIDIA Video Server
NVSTTEST.EXE NVIDIA 3D Vision Test Application
NVSTRES.DLL NVIDIA 3D Vision Module (0)
nvDispSR.dll NVIDIA Display Server
NVMCTRAY.DLL NVIDIA Media Center Library
nvDispS.dll NVIDIA Display Server
NVCPL.DLL NVIDIA Compatible Windows7 Display driver, Version 258.96
PhysX 09.10.0224 NVIDIA PhysX
nvGameSR.dll NVIDIA 3D Settings Server
nvGameS.dll NVIDIA 3D Settings Server

A: Brand new build constantly freezing

I get a BCCode 116 errorClick to expand...

STOP error 0x116 can mean that an attempt to reset the display driver and recover from a timeout failed. STOP code 0x00000116 may also display "VIDEO_TDR_ERROR" on the same STOP message.

First, uninstall your installed nVidia drivers, reboot, and run Driver Sweeper (you can find it in TS download section) to clean any remaining nVidia driver files.

Download latest WHQL driver from nVidia's site, and install it, reboot the system, and see whether it help resolve the issue.

If it doesn't, please download OCCT, and thoroughly stress test your graphic card including vRAM, and come back with your results.

2 more replies
Answer Match 77.7%


I had to reinstall Vista on a laptop but even opening internet explorer causes it to freeze, not just IE, same with other programs.

I installed Firefox today, the only thing that has been installed and it is the same.

It is showing the 2gb ram so that isn't the problem.
It never had the problem before when it also had Vista.

Any ideas?


A:Constantly freezing when trying to do anything - Brand new install

Please post the make and model of your machine....
If it is a custom built machine please post the motherboard model
CPU specs
Graphics Card Specs
RAM installed
and PSU brand and wattage.

For now if you have a desktop take off the side panel and clean out all the dust inside with a can of air. If you have a laptop clean all dust and dirt from the air vents on the side and underneath.

All though you have done a reinstall of Windows try defraging the hard drive update all drivers starting with the chipset drivers then update graphics drivers Audio than LAN drivers.

4 more replies
Answer Match 76.86%

Hello, I purchased a M900 Thinkcentre desktop a few months ago, right away I was having issues with the computer freezing randomly. Nothing works when the computer freezes and I'm forced to do a hard reboot each time. The computer will freeze in the middle of literally anything I'm doing, no rhyme or reason as far as I can tell. I've even stepped away and come back to the machine frozen on the screensaver while I had no applications running in the background. Being a new computer this is very strange and I've tried to troubleshoot the issue and find a fix, but with no luck. Has anyone encountered similar problems or has any idea what the underlying issue may be? Some specs: Processor:  Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz, 3408 Mhz, 4 Core(s), 8 Logical Processor(s)(RAM):  16.0 GBGraphics: NVIDIA GeForce GT 720OS: Windows 10 64bit 

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Answer Match 74.76%

I built a Pc for my Girlfriends brother, I have a good knowledge of Computers and I am a Networking student in Australia.

He used his Comptuer for a few weeks before this started happening but this is what he has told me (I haven't actually seen the problem) the Computer would randomly freeze after about 2 hours of being on.

This also happened when he tried to open games so I checked all the connections were correct, the works and I also formatted the HDD and did a fresh install of windows.

The Computer was 100% fine at my house, didn't freeze or turn off but I didn't try to open any games as I was in a hurry.

I took it back to him and he says after a few hours of being on it randomly freezes (no picture shown on the screen). I have a feeling it's the monitor but I am not sure.

Totally stumped on this one, never seen this before. I haven't actually witnessed the problem it's all of what he has told me so I'm not sure.

The specs:

CPU - AMD FX-4300 4 Core Black Edition Processor
Mobo - ASRock 970 Extreme3 R2 Motherboard
RAM - Corsair CMX4GX3M1A1600C9 4GB (1x4GB) DDR3 (I know I should've gotten a dual channel kit but I was working on a budget and it was more expensive)
GPU - EVGA GeForce GTX 660
PSU - Corsair CX-600 Modular 80+ Bronze
HDD - Western Digital WD Blue 1TB WD10EZEX

OS is Windows 7 Professional 64 bit (Legitimate)

A:Pc Randomly freezing - brand new build

Well, first before doing anything rash, you should view the freezing first hand yourself. Just in case the user is mixing up their terminology.
If it is indeed freezing, this would be caused by overheating. You may need to reapply thermal paste between the heat sync and the processor. Make sure all fans are spinning. And make sure it is clean of dust. If fresh paste doesn't fix it then it would be a failing or underpowered PSU.

15 more replies
Answer Match 73.5%

Built what I thought was a dream rig but it's a nightmare and freezes at any point from welcome screen to an hour in but it will freeze at some point any time I start it. Thought it was bad RAM or I5 RAM in an AMD build (given by mistake) but apparently not according to tech people, Corsair themselves and Memtest. The HDD is a Seagate Barracuda but a chkdsk on it was fine. Temp is fine (30's) and system in 40's. AMD 1090T, Gigabyte GA-790XTA--UD4 motherboard, OCZ PSU (700W), GEForce 9800GTX, Corsair XMS3 CMX4GX3M2A1600C9 DDR3 Core I5 (Corsair said the only difference is an AMD runs it at 1333) and an Noctua Heatsink which I only mention because it now blocks the RAM .Hoping it's the video Card or PSU as all the other wiring is hidden out of sight under the MB and elsewhere. Worked fine before, sorry I ever touched it, Windows 7 which ran on the other computer for months, Thankyou

A:New build constantly freezing

16 more replies
Answer Match 55.44%

I purchased a new laptop yesterday and a couple of hours after i set it up it started to constantly freeze and programs will stop responding. Windows 8 is fully up to date.

Asus VivoBook F550LD-CJ321H Laptop
Core i7 4500u
8gb ram
NVIDIA geforce 820m 2gb
1tb hdd

A:Windows 8.1 Constantly freezes on a brand new laptop.

windows 8 is up to date but is all of the hardware running up to date drivers. and the bios up to date ,check manufacturer website to make sure ,or take it back to retalor and have them fix it ,you usually have 30 days to do so ,before having to send back to manufacture

2 more replies
Answer Match 55.44%

Last week's excitement, where I bought my brand new laptop - a HP G62, has completely vanished.

I am left with a very unstable machine that BSOD'ies somewhere around 5 times daily - i hope it wont do so while i am writing this...

Here is what i've got

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1030
Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002A1A477
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Sometime the bsod is heavily decorated with flickering pink and green lines that almost makes the error not readable...

I only installed a couple of programmes on the machine, all and all its still very "vanilla"

I included the dumps
Can anyone see if this makes sense? I otherwise had a very good feeling about bying HP...

A:My brand new laptop is constantly BSOD'ying on me

Quote: Originally Posted by Jes C

Last week's excitement, where I bought my brand new laptop - a HP G62, has completely vanished.

I am left with a very unstable machine that BSOD'ies somewhere around 5 times daily - i hope it wont do so while i am writing this...

Here is what i've got

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1030
Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002A1A477
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Sometime the bsod is heavily decorated with flickering pink and green lines that almost makes the error not readable...

I only installed a couple of programmes on the machine, all and all its still very "vanilla"

I included the dumps
Can anyone see if this makes sense? I otherwise had a very good feeling about bying HP...

These were all probably caused by NETw5s64.sys which is part of your intel wifi driver. I do note that they may in fact be caused by utorrent (running at the time in all of them)forcing the wifi driver to fail
I would uninstall the driver and get a fresh copy. I would also think about using a different torrent client

Let us know if you need help


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Ne... Read more

2 more replies
Answer Match 55.02%

I've always thought so highly of HP and as such, decided to purchase an HP laptop - an HP Envy 15-K233ca Notebook. I have had some issues from the start and one in particular, is making for a rather unpleasant experience. The wifi connection keeps dropping.  It drops when the system is put in sleep mode, when I surf the net and even after a reboot.   I walked through the issue (and a few others) with HP's  help desk this evening and after 2 hours was met with the same problem.  I am now having to reboot the computer and troubleshoot to try and maintain a wifi connection.  This is my first experience with an HP Laptop and I'm disappointed.  It's unfortunate, but I may have to return it.  I'll be walking over to Apple for a replacement.   If someone from HP can resolve this for once and for all, it would be helpful. Otherwise, I will have no choice but to return the unit. Note:  I've noticed that others experience the same issue.  I requested that HP's Help Desk install drivers to resolve the issue.  If this didn't work after our session this evening, then I'm afraid it may be a hardware issue.  


View Solution.

A:Wifi drops constantly on brand new HP Envy Notebook.

Hello, Thank you for taking time to respond.  It appears that the box was already unchecked.  Good idea though as others may have this checked and can hopefully look into this solution.  I asked tech support in India to download drivers that could rectify the issue.  It appears to have worked. Thank you again.Madison.

6 more replies
Answer Match 53.76%

I just finished building a new PC, and now I have been getting BSOD from time to time. I have flashed the BIOS, and downloaded correct drivers but it does not seem to be working. I am going to do a mem test here soon, but hoping some one a little more experienced than myself can lend me a hand and point me in the right direction.

Will upload a dump file, sorry I have to keep it short for now, BSOD wont give me a chance to fully explain.
ASUS P8Z68-V Pro Gen 3
Western Digital 250GB HD
Corsair Force 3 60GB SSD
16GB G-Skill DDR3 1333 Ram
Intel i-5 2500K
Windows 7 64bit OS

A:Brand new build, BSOD

6 more replies
Answer Match 53.76%

i just built a brand new gaming rig, and when i tried to start it up, i got nothing. no lights, beeps, or spinning fans. I am sure i have all of the cables installed correctly, even had a technician come check it out. no dice.

i am wondering if the mobo or the psu were DOA, or if something else is the matter.

any help is much appericated.
my gaming depends on it!

A:Brand new build won't even start

I would first check to make shure that your power button is working properly. You can test this by jumping the two prongs coming out of you Moboard that go to your button.

if it still dosent work then find a new psu to try in your rig.

7 more replies
Answer Match 53.76%

Hi all,

So it has been a very long time since I built a PC from scratch, last machine I built was a CompuPro S-100 system running Concurrent CP/M ! I am building a new box primarily for doing video & photo editing using the new 64 bit versions of Photoshop and Sony Vegas. I have just about finished the physical installation, today I will run the pump for 24 hours to check for leaks and tomorrow I would like to begin setting the box up.

Configuration: I have an Armor LCS cabinet w/ CPU and GPU cooling blocks, 750 watt Corsair PS, Intel DX38BT mobo, Q9550 CPU, 8 gig of Kingston 1333 DDR3 ram ( the only one actually recommended for this mobo), 1 Sony & 1 TDK DVD/CD RW drives (ATAPI), 4 Seagate 650gig SATA drives for a raid 5 storage array, 1 150gig SATA Velociraptor for the system, and 1 WD 150 gig SATA Cavier as a scratch drive, an EVGA 8800GT video card ( Vegas does not take advantage of a GPU except for some effects add-on packages ), HP 24" widescreen digital monitor, and Sony 19" analog flat screen monitor, and Full Vista Ultimate package.

My questions start with:

Once the Hardware is all installed what NEXT? I have heard that I can only put in 1 stick of memory until the OS is installed then add the others, but even before that what are the steps for configuring the mobo once the power is added? How hard is it to set up the RAID and is the built in RAID controller any good with Vista64?

Next the scratch drive currently is full of data from an XP... Read more

A:Brand New Build, Suggestions Welcome

Just a few comments from a retired computer builder.

SATA2 is mandatory for any new system today, but why RAID?
That's a killer if it goes sour on you.

I was given a Dell XPS 400 that Dell wrote off as "Broken and beyond repair" just because the two-drive RAID system was corrupted.
I reprogrammed it to operate on single drives and set up Vista Ultimate on the little PC.
I doubled the original 1 gig of ram and Vista is running satisfactorily on the PC today.

Over the years I've tried a RAID setup on several occasions and every time I've torn it down and gone back to a single drive for my OS. For the home computer user there is NO advantage to using RAID, except to tie up more drives to do the same job.

With so many drives and all that ram, you're going to have one heck of a heat problem. And, you can't stack those drives or the bottom ones will roast the top ones.
Also the current draw on the PSU will be considerable. A 750w supply won't produce that much power 'all day' so I'd want to go higher yet on the PSU.

You're also going to want to increase cooling as much as possible.
I'm currently running five case fans in my own system to bring in fresh air and to exhaust the heat from my three HD's and 3 gig's of ram. I had to do some cutting and drilling to get that many fans installed.
Every one of my three HD's has its own Two-Fan cooler and I've added a larger cooling fan to my 128meg Video card.

Also, Video cards today, generate a LOT of heat, that must be... Read more

4 more replies
Answer Match 53.76%

I was in Photoshop editing some photos, and was chatting with someone on Skype when suddenly I got a BSOD. The computer restarted before I got a chance to read what the BSOD said, but I did make sure to run a scan after the computer came back up. Any help would be appreciated.

A:BSOD on brand new build

- It's your Logitech Camera Driver at fault

BugCheck 1000007E, {ffffffffc0000005, fffff88006d85fc6, fffff88003b7f758, fffff88003b7efb0}

Probably caused by : lvrs64.sys ( lvrs64+2fc6 )
Update those: Support + Downloads

- Recommended to update these Drivers also:

fffff880`03b7e6f8 fffff880`04e4c1acUnable to load image \SystemRoot\system32\DRIVERS\asmtxhci.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for asmtxhci.sys
*** ERROR: Module load completed but symbols could not be loaded for asmtxhci.sys

fffff880`04e00000 fffff880`04e64000 asmtxhci T (no symbols)
Loaded symbol image file: asmtxhci.sys
Image path: \SystemRoot\system32\DRIVERS\asmtxhci.sys
Image name: asmtxhci.sys
Timestamp: Thu Nov 03 10:00:22 2011 (4EB203C6)

Asmedia USB 3.0 Driver ASMedia Technology Inc. ????

fffff880`03b7ea80 fffff880`05b046a9Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

fffff880`05a1b000 fffff880`064c3000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sun Feb 10 06:13:08 2013 (5116D804)
nVidia Video Driver Drivers - Download NVIDIA Drive... Read more

5 more replies
Answer Match 53.76%

So i just finished building a new pc, everything was fine for the first day. I stress tested all of the hardware and checked for errors. No problems. I then overclocked my processor and stabilized it (pretty easy on these new intel chips) and set up a game to download then went to bed.

When i woke up i was on the login screen and windows reported an unexpected shutdown.

I don't believe this is overclock related, i think it may be a driver or other hardware issue. One of the blue screen reports was something about a sata driver.

Ill run through the BSOD sticky steps now.

? OS - Windows 7 SP 1 64 bit
? Age of system- All new but the hard drives/dvd drive
? Age of OS installation -fresh format and reinstall with all updates
? CPU-i5 3570k
? Video Card-Radeon HD 6870
? MotherBoard-Gigabyte Z77X-UD3H
? Power Supply - Corsair TX650 watts

A:Brand new build BSOD

I dont see a way to edit, but based on benchmarks my hard drives are running 10-20 MB slower than they were in my last system.

Not sure whats going on there.

19 more replies
Answer Match 53.76%

I just built my system and the power doesn't stay on, so here's my very first post.
The fans spin about once, and the POST shows FF (bootup) for a half sec, then everything goes dead. I have to shut off the PSU to try again and the problem repeats.
I tried the PSU on an older MB and it worked, but that may not mean much since the old MB doesn't use the 4 pin power connector only the 20. Unplugging everything but the CPU and memory didn't help. I even tried it w/o the memory. I also tried it with an old PCI video card. Same result.
I'm thinking the MB is sensing a short (I'll uninstall and do a careful visual check) or a missing fan (my 2 case fans don't provide a sensor feedback to the CSYSFAN or CPWRFAN connections, but my CPU fan uses the 3 pin CPUFAN connector) or maybe the MB thinks something's too hot (obviously wrong). Any other ideas?
AMD 64 3000
2x512MB Kingston DDR
All-In-Wonder 9600 AGP
sound on MoBo
450W PSU
DVD RW and 3.5 Floppy

A:Brand new build, Power only comes on for 1/2 sec

Are motherboard stand-offs being used?

26 more replies
Answer Match 53.76%

Hi everyone,

I just recently built a new computer and it freezes randomly. Very annoying!! Mouse cursor and keyboard freezes.

Pc specs:

Motherboard: Gigabyte B150M-DS3h socket 1151
RAM:Crucial Ballistix Sport LT 8GB DDR4-2400
CPU: Intel Core i5-6500
Power supply: Corsair Builder 500W
graphics: XFX Radeon R9 380X 4GB DD
Hard drive: Seagate Barracuda 1TB 3.5" 7200RPM and Sandisk SSD PLUS 240GB 2.5" Solid State Drive

I don't know much about computers so any help would be greatly appreciated!

A:Brand new build PC freeze up

Does the cursor and keyboard freeze up when you are in safe mode?

1 more replies
Answer Match 53.76%

Hi all. Situation, Problem(s), Thoughts.


Just built new computer with:


- Computer will turn on for 1-3 seconds and then turn off. This continues to happen until I unplug/flip switch on PSU.
- Tried another known working PSU (600watt) and still same issue.
- Tried PSU with another tower, powers tower without issue.
- Reseated all components (including processor/Heatsink)
- Unplugged all but 24pin and 8 pin.
- Tried different outlet.


- At the moment I have requested an RMA for both CPU and Motherboard - Approved by NewEgg
- The motherboard does not have onboard graphics, which makes me nervous. Although I have the 460 graphics plugged in, so this shouldn't make a difference.
- Is there anything else I could try?

What do you guys think? It really could only be the processor and/or motherboard. Just seems so strange to have these faulty from day one.

Thanks guys.

A:Solved: Brand New Build - On, then off.

12 more replies
Answer Match 53.76%

Hello All,
I have been wrangling with a random BSOD for about 2 weeks now on a brand new build. All components are 100% new except for two Caviar Green drives in Raid 1.

CPU: Intel i5 3570K
Motherboard: Asus P8Z77-VLK
Ram Speed, size and #sticks: 2 X 4GB GSKILL Ares DDR3 1600
GPU: none (using iGPU)
PSU (do not leave this out):Rosewill Hive-650 semi-modular
OS: Windows 7 Home Premium
Boot Drive: Samsung 128 GB SSD 830 Series
Storage: two Caviar Green drives in Raid 1.
Optical: ASus 24X DVDRW

I experience BSODS often, at least twice a day. Never while I am at the PC (generally while sleeping and at work) Since this new build I have been trying to transfer my media files from my backup to the raid array- One folder in particular is huge, 452GB. So I set this to transfer before I go to sleep or leave for work. One out of every two times I try to transfer this I get the BSOD. I have run:
MEMTEST86+ for the recommended 7 passes, two times with no failures
I have run check disk multiple times with no errors
I re-installed windows fresh
Driver Verifier fails immediately after enabling it and rebooting
I narrowed down the driver causing the failure to Ndisrd.sys
If I disable this driver my Ethernet stops working
this caused me to look into this drivers effect on ethernet and I stumbled accross this website:
as you can see this driver is installed with the motherboard drivers CD and is part of network Icontrol which is m... Read more

A:BSODs on brand new build

The minidumps are:
all with Ntoskrnl.exe

Is the SSD boot drive set as AHCI in the bios and on a SATA 3 port?

19 more replies
Answer Match 52.92%

Hey all, this is my first time posting on the forums, so don't mind any bad etiquette. About 3 weeks ago I built myself a new computer for the first time. The installation went smoothly and everything worked perfectly fine. For the first two weeks, no errors in sight. I was playing games such as Bioshock Infinite (bloody great game btw) and Metro 2033 without issue. Then, a few days ago, my computer BSoD while playing through Bioshock. It went by rather quick so I couldn't read the error screen, but after a prompt reboot, everything was back to normal. After researching the error code (F4), I made the assumption it was my graphic driver. I reinstalled it and went back on my way. Since then, I've had three more BSoDs, each with codes differing from F4 and 7A. During these three times, I wasn't gaming or doing anything extensive, so I don't believe it's my graphics card. I found this site and hoped that someone out there could properly help me. I attached below my diagnostic zip.

My build:
Gigabyte Z87X-D3H
EVGA Superclocked 760 w/ACX Cooling
Intel Core i5 4670l
Corsair Vengeance Pro Red (8GB, 2 modules)
Cooler Master Hyper 212 EVO
WD Cavier Blue (1TB)
Corsair 200R Mid Tower Case

My temperatures have stayed insanely low (CPU only hitting 45 Celsius on load, GPU reaching 55 Celsius). Any help will be greatly appreciated. I apologize again for any improper etiquette, I'm here out of panic!

A:Brand new build, BSoD with bccodes F4 and 7A

Upload a screenshot using:CrystalDiskInfo For how to upload a screenshot or file, read here

Test your Hard Drive by running:Hard Drive Diagnostic ProcedureUse the System File Checker tool and Run Disk Check: Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & ErrorsTest and Diagnose RAM Issues with Memtest86+:RAM - Test with Memtest86+ Pay close attention to part 3 of the tutorial "If you have errors"

Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try

Test your Hardware for Stability and Heat Problems with Prime95: Stress Test With Prime95 How to Stress Test a Video Card with Furmark:Video Card - Stress Test with FurmarkTest your CPU Stability with IntelBurnTest:CPU - Stress Test Using IntelBurnTest

9 more replies
Answer Match 52.92%

I've got a EVGA 750i SLI FTW Mobo with an Intel Core 2 DUO E8400 CPU, 4GB of OCZ Reaper E8500 RAM and a ASUS EN9600GSO 512MB GDDR3 video card.

Problem is when attempting to install either Windows 7 - 32 or 64 bit and also Win XP, it just stops midway.

First time I tried it got all the way to the Welcome screen and just sits there.
Second time it got as far "Expanding Windows files 71%" and just sits there.
Other times it again just stops at various stages.

What's the fix for this?? Thanks

A:Solved: Will not install OS in Brand New Build

If these are burned copies of the OS's (backups obviously) try burning them at a slower speed. <= Don't respond I don't want to know

Believe it or not it could be your ram I would try memtest same thing happened to me once and on a bran new build it turned out the mem they sent me was bad and it was causing the os installs to hang.

So give that a try.

3 more replies
Answer Match 52.92%

Man this is frustrating. I hope you guys can help.

So all my parts from Newegg came in a couple of days ago, I put my build together, installed Windows 7 ultimate, and I'm constantly getting BSODS.

My computer is crashing randomly from my desktop, but CONSISTENTLY crashing at startup, especially at the "loading windows' screen. It takes 2-3 crashes at reboot to get to desktop.

I've run memtest86, chkdsk, and last night for 12 hours straight I ran a Geek Squad hardware hot run disk - no errors, everything passed with flying colors.

I've updated all my drivers, and the only thing on the computer at the moment is Windows, and anything that comes on driver disks. I've attached my dmp files and the requested reports.

I wish it was just some faulty ram and I could send it back to newegg, but of course it's not that easy.

Can someone with more knowledge than I, look through my files and let me know what I need to do? Thanks so much.


and here are a couple of the windows messages that await me on a crash, might help?

Locale ID: 1033
Additional information about the problem:
BCCode: f7
BCP1: 000002000747F008
BCP2: 0000F8800157102C
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
Read our privacy statement online:
http://go.... Read more

A:Brand new build - constant BSODs - HELP!

I really hate to be that guy, but bump (it's already on the 2nd page).

4 more replies
Answer Match 52.92%

sfc /scannow reported no errors.

zip attached, please let me know if you require any further information.

A:WHEA_Uncorrectable_Error - brand new build - 0124 in dmp

Hi, your dump files are all related to Intel processor.
Possible causes could be either overclocking, overheating, hardware failure, incompatible hardware or bad driver.

Machine check exception due to cache level 0 error as you can see bellow:
Dump 1:

BugCheck 124, {0, ffffe0019873e028, bf800000, 124}

Probably caused by : GenuineIntel
Followup: MachineOwner
6: kd> !errrec ffffe0019873e028
Common Platform Error Record @ ffffe0019873e028
Record Id : 01d0809010b3b11e
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 4/27/2015 3:22:59 (UTC)
Flags : 0x00000000
Section 0 : Processor Generic
Descriptor @ ffffe0019873e0a8
Section @ ffffe0019873e180
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : Cache error
Operation : Generic
Flags : 0x00
Level : 0
CPU Version : 0x00000000000306c3
Processor ID : 0x0000000000000006
Section... Read more

5 more replies
Answer Match 52.92%

I have recently built a new computer using:

Intel Core i5 655K Unlocked 3.2GHz LGA 1156

MSI H55M-E33 LGA 1156 H55 mATX Motherboard

OCZ Gold Series XTC Cooler 4GB (2gbX2) DDR3-1333 (PC3-10666) Dual Channel Memory Kit


Thermaltake Silent 1156 CLP0552 92mm CPU Cooler For Intel Socket LGA1156


Hard Disk(s)
1TB WD Cavier Blue

Operating System
Windows 7 Ultimate

At first I have installed Windows XP home premium, followed by the drivers, and Kaspersky Internet security 2010. It worked fine for a day, until I shutdown the system. On re-boot and login, first there was an error message from Kaspersky, that "not all components were loaded" followed by "databases are corrupted". Then "windows explorer crashed". After few re-boots, and after uninstalling the antivirus, system was stable, but again crashing when I shutdown and cold start.

Than, I tried with Windows XP professional installing a new hard disk. Same sequence of events happened. After I uninstalled anti-virus, it was stable for couple of days. After few re-boots, same problem again and this time, MOBO rejected the hard disk saying it is defective and replace it.

Finally, I installed a new hard drive again, and this time, I installed win 7 ultimate and same anti-virus. Worked fine for a day and gave BSOD after the shut down and cold boot. After few re-boots, it was... Read more

A:Brand new build - keeps crashing with BSOD


I was able to login through safe mode and copy the minidump. here are the files..

12 more replies
Answer Match 52.92%

Hello. Just put together new HTPC and it is randomly crashing.

OS: Windows 7 64-bit, OEM Retail
Processor: AMD A8-3850
Graphics: Onboard
Memory: Mushkin Silverline 8GB (2x4)
HD: Western Digital Caviar Black 1 TB (WD1002FAEX)
Blu-Ray/DVD: Lite-On internal (IHES112-04)

It has crashed several times in 2 days. Crashed when clicking the "start" logo. Crashed in internet explorer. Crashed in google chrome. Crashed in XBMC program. Crashed all by itself from desktop.

Right before the screen goes blank, before the BSOD pops up-- the graphics are all messed up. Horizontal lines of jibberish for 1 second, then the crash. Computer temps are at 20 C. Memory has been tested overnight (12 hours) with Memtest and 0 failures.

I don't know what I'm looking for here. Any help?

I attached the .zip from the SF Diagnostic Tool.

A:Random BSODs in brand new build

BugCheck 109, {a3a039d898996529, b3b7465eeb16347f, fffff80002071af0, 1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Usual causes: Device driver, Breakpoint set with no debugger attached, Hardware (Memory in particular)
memory_corruption doesn't necessary mean that a RAM module is faulty, it can also point to a object which corrupted the RAM at the time of the crash, for instance a corrupted driver or program. Paging files and the CPU caches can also be causes.

Follow these steps -

Test for any corrupted drivers, by running Driver Verifier for least 24 hours, stop the test if a BSOD occurs before this time frame. Driver Verifier will place stress on the drivers within your system, which will cause corrupted drivers to crash and hopefully be pinpointed.Driver Verifier - Enable and Disable
More Help and Information with Driver Verifier - Using Driver Verifier to identify issues with Drivers

Memory:RAM - Test with Memtest86+
Run Memtest86+ for least 9-10 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or t... Read more

1 more replies
Answer Match 52.92%

Hello all,
I saw the YouTube video saying to come here for help with BSOD concerns. I've attached what I understand to be dump files. Sure hope someone out there can help identify if I have hardware or driver issues. Any guidance is greatly appreciated, as I'm getting ready to pull my hair out over this.

A:BSOD over and over with brand new system build...

Quote: Originally Posted by Voice4u

Hello all,
I saw the YouTube video saying to come here for help with BSOD concerns. I've attached what I understand to be dump files. Sure hope someone out there can help identify if I have hardware or driver issues. Any guidance is greatly appreciated, as I'm getting ready to pull my hair out over this.

Hello there!

Please download this and run it and post us the results.

3 more replies
Answer Match 52.92%

CPU: Core i7 4770K Haswell (Socket H3 (LGA1150)
Motherboard: ASUS Z87-K
Ram: PC3-10600 (667Mhz) 8GB x 2 Sticks
GPU: Intel HD Graphics 4600
HDD: Seagate 500GB Solid State Hybrid Drive (SSHD) + 1TB Standard HDD
PSU Corsair Builder Series CXM 500W Modular 80 PLUS Bronze Certified ATX/EPS PSU
OS: Windows 7 Professional 64-Bit SP1
Bios Version 0309 (04/07/2013)

Crash Details:
System randomly reboots, no warning, no specific applications running at the time, can happen 5 minutes after boot, or it can happen 6 hours after boot.

Important Information:
The customer is a professional DJ that does events around the country, and uses software called "Cubase" and "Reason" with lots of plugins (100+) that need to be installed and tested each time a re-install is done.

This is a brand new system build, Initially I installed Windows 8 Pro 64-Bit which was working flawlessly for two weeks, after installing all needed software etc.
After the customer tested it he realised that his ?500 MIDI keyboard used to make songs didnt work because there was no driver for windows 8, and also his camera's that they used to stream video directly online for the radio station they work for, doesn't have window 8 drivers. I explained that window 7 64-bit drivers may work but ultimately he had decided that he doesnt like/want windows 8.

So I re-install windows 7 64-Bit, all working fine, install umtine plug-ins and software AGAIN! and test for a few days, no p... Read more

A:Brand New i7 Build Random Rebooting

have you checked to see wether your psu which is low quality can handle the haswell chip? not all power supplies are capable of running it at this time.

Edit: never use speedfan for temps use the BIOS or CPUID hardware monitor or HWINFO

19 more replies
Answer Match 52.92%

Hi all,

I just completed a new white box about two days ago, and I have been getting numerous BAD_POOL_HEADER BSODs. Some have been at load (gaming for instance), others have been while idle, surfing the internet, etc. Driver verifier wouldn't let me complete a Windows boot, always coming up with a new culprit (first it was a driver from the Asus AI Suite 3, then the Bitdefender Antivirus, then a driver from a Samsung SSD manager, then a driver from a Crucial SSD manager. Finally Driver Verifier stopped giving me a specific problem driver and simply reported DRIVER_VERIFIER_DETECTED_VIOLATION with no driver specified.

I went through several full Windows fresh installs, but always the BSOD returned. Today I ran two iterations of Memtest64 and it did not pick up any memory errors. I ran disk repair scans on my drives (2 SSDs, 1 HDD), with no errors detected. I was at the end of my rope so I decided to do a fresh install and run driver verifier post install when things should be their cleanest and least problematic.

At this point I have installed windows, installed the manufacturer's drivers (chipset, audio, and network), and fully updated windows. That's it. There are zero additional programs or drivers installed. I ran driver verifier and it still reports DRIVER_VERIFIER_DETECTED_VIOLATION. I have no idea what the problem is.

Any help would be greatly appreciated. Thanks!

A:Brand New Build, Tons of BSOD, Please Help!

Please update your Realtek network drivers.
Driver Reference Table - rt640x64.sys

*** WARNING: Unable to verify timestamp for rt640x64.sys*** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys
6: kd> lmvm rt640x64start end module name
fffff800`27b20000 fffff800`27bf9000 rt640x64 T (no symbols)
Loaded symbol image file: rt640x64.sys
Image path: \SystemRoot\System32\drivers\rt640x64.sys
Image name: rt640x64.sys
Timestamp: Tue May 05 18:21:03 2015 (5548EDEF)
CheckSum: 000E9B0E
ImageSize: 000D9000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please let me know how it goes, reinstalling Windows several times usually indicates a hardware problem.

0 more replies
Answer Match 52.92%

Well I just built my first ever computer build with:

PSU OCZ|OCZ600SXS 600W RT - Retail

CPU INTEL|C2Q Q6600 2.40G 775 8M R - Retail

MEM 2Gx2|OCZ DII800 OCZ2RPR800C44GK - Retail

VGA EVGA 512-P3-N801-AR 8800GT 512M - Retail



MB GIGABYTE GA-EP45-DS3L 775 P45 RT - Retail

HD 500G|SAMG 7K 16M SATA2 HD502lJ % - OEM

When i first built this computer it would only work when i opened it up, put something metal to these two little metal rods on the mother board that said clr_csmos and then turned it on. I'd have to do this every time i turned it on. It was working fine for a while like this, but then i starrted getting the blue screen of death for Windows Vista Home Premium. Then the blue screen started happening more often. Then one time, it did the blue screen, turned off, and then when i tried to turn it back on doing the same thing i always do, it wont' turn on. What happens is it turns on for about 7 seconds, without showing anything on the monitor, then turns off. Please i really need help with this.

A:Brand new computer build won't start up

16 more replies
Answer Match 52.92%

I'm having some problems with a PC I just built. It is my first build and everything seemed to be going so smoothly till today. I am running Windows 7 on my primary hard drive and have only files on my secondary.
My hardware consists of:
HIS HD 6790 1GB 256-bit
CPU AMD X2 Regor 260 3.2GHz
Patriot 4GB PC 12800 Memory
MSI NF750-G55 Motherboard
and a RAIDMAX Hybrid 630W PSU.
I completed the build yesterday and everything was fine.
Today, however, I was toolin around with some games and my computer shut down.
I immediately started to investigate the problem of heat. Installed a few programs to check the temp and so on. It didn't seem to shut down during normal computer tasks though, so I thought I was okay to investigate. However, it shut down inexplicably again, and now I cannot boot up. Not even in safe mode. I have gotten two separate blue screens "System service exception" and "Page fault in nonpaged area."

I have read around and tried a few things. Tried booting with one stick of RAM, etc. Any time I boot it it comes up with a message to try and fix the errors and just randomly shuts down and restarts. It will do this on an endless loop if I don't cut the power.

I am trying to get to the bottom of this as quickly as possible so I can send back a faulty component or what have you. Any advice is greatly appreciated and I will try to answer any questions you may have.

A:Windows not booting, brand new build

16 more replies
Answer Match 52.92%

Hello, like the subject line says I just built a new machine a couple weeks ago. Right away I started getting blue screens, almost all of them happened within the first 1-2 minutes after logging into windows, a couple times immediately after logging in. It happened before I even launched any programs. If I didn't get a blue screen within the first 5-10 minutes I usually could run the machine all day without getting one. I don't have any .dmp files from these blue screens because I didn't know until a few days ago about the minidump folder and how to enable dump files, never had to deal with BSOD's until this. But I did write down some of the STOP error codes. Don't know if these are helpful by themselves but these are some of the ones I wrote down:

STOP: 0x000000D1
STOP: 0x00000024
STOP: 0x0000001E - the one I saw the most times
STOP: 0x00000050
STOP: 0x0000000A
STOP: 0x0000003B
STOP: 0x00000034

So I decided to format and reinstall Windows yesterday. Enabled dump files. I haven't installed any programs yet, I haven't even installed any drivers, no windows updates, nothing. All I have hooked up is the SSD, RAM, video card and dvd drive. I haven't actually been using the computer. I just turn it on and wait for it to get a blue screen so I have something to upload here. It seems to be following the same pattern as before I reinstalled Windows - the crashes happen within the first 10-15 minutes after booting. If someone can tell me what the problem is I would be VER... Read more

A:BSOD's brand new build, nothing installed yet

Looks like hardware - try the free hardware diagnostics here: Hardware Diagnostics
For more a more detailed analysis, please post the info from this link:

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:

There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.-
Replace the SSD with a platter based hard drive ... Read more

1 more replies
Answer Match 52.92%

My specs: (built 24 hours ago)

Operating System
Windows 8.1 Pro 64-bit
AMD FX-9590
Vishera 32nm Technology
16.0GB Dual-Channel DDR3 @ 936MHz (13-13-13-32)
ASUSTeK COMPUTER INC. M5A97 R2.0 (Socket 942)
SyncMaster ([email protected])
4096MB ATI AMD Radeon R9 200 Series (Sapphire/PCPartner)
931GB Western Digital WDC WD10EZEX-08M2NA0 (SATA)

My problem:
Whenever I run something strenuous on my computer, it freezes up. Ctrl+Alt+Del doesn't respond, mouse cursor doesn't move, and I can't even turn on/off my keyboard's LEDs. First, I was converting videos and surfing the internet at the same time, and it froze. It seemed like an anomaly at first, so I just did a hard reset, and continued with what I was doing, and then it froze again.

Seeing it happen a second time caused me to download a stress tester (Prime95 was the one I used), and I did a test on the RAM. It froze up after a minute of stress testing. When my build restarted I ran my check hardware program (Speccy) to check the RAM. The above Tech Specs are the copy/paste of what the program told me. You can see the frequency in underlined bold. The RAM is advertised for 2133 MHz.

My theory was that I had to manually up the RAM speed in Bios, which I tried. I selected 2133MHz, and saved/reset the computer. After giving me the ASUS screen,... Read more

A:Brand new build, but freezes when strained

You never mentioned PSU, that processor draws a lot of power (200W +) specially in turbo mode, R9 200 series, if it's 280, it draws a lot of power too, Next thing would be CPU temperatures, it's a HOT CPU, it deserves good water cooling for any practical purpose. As far as ram goes, 936 *2= 1872 so it's actually 1886 MHz memory, 2133 MHz would be overclocking and needs higher voltage than on standard frequency.
I would start with minimum manual settings for everything, no auto boost or power savings in BIOS, do some tests and than up components one by one by few MHz and keep tabs on temperatures and voltages.

3 more replies
Answer Match 52.92%

Hi there

Don't know too much about computers so any help would be appreciated.

A second issue is that my pc fans are running at what seems to be maximum. Don't know if this is related...

Have I chosen incompatible parts, wrong software etc...?

I just replaced my old pc for what seems to be the same BSOD error Locale ID 3081.

Here's the info you need:

? OS - Vista/ Windows 7 ? Win7 Ultimate
? x86 (32-bit) or x64 ? 64bit
? What was original installed OS on system? As above
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM purchased when I built the PC
? Age of system (hardware) 2010/2011
? Age of OS installation - have you re-installed the OS? 2 weeks. No re-installation
? CPU - AMD Phenom II x6 1100T
? Video Card - Gigabyte HD Readeon 6970 2GB
? MotherBoard - Gigabyte GA-FXA890-UD5
? Power Supply - brand & wattage - Antec True Power 750W

Thanks again


A:[SOLVED] BSOD brand new PC Build

Hi -

Update ATI Radeon HD 6900 Series driver -

atikmdag.sys Thu Nov 18 05:22:11 2010 (4CE4FE53)

Reseat RAM. Test RAM - Run memtest86+ -

Remove Norton Internet Security/ N360 - NIS/ N360 Removal -- - MVP

Install - Windows 7 Service Pack 1

Regards. . .




Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Mar 17 12:45:50.987 2011 (GMT-4)
System Uptime: 0 days 10:37:29.298
Probably caused by : portcls.sys ( portcls!DispatchClose+6f )
FAILURE_BUCKET_ID: X64_0x3B_portcls!DispatchClose+6f
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`07470753 fffff880`0a329bd0 00000000`00000000
BiosVersion = F6
BiosReleaseDate = 11/24/2010
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-890FXA-UD5
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Mar 16 06:01:46.130 2011 (GMT-4)
System Uptime: 0 days 2:23:43.425
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
Probably caused by : dxgmms1.sys (... Read more

4 more replies
Answer Match 52.92%

I recently bought brand new parts to build my own PC. I had a friend put it together. He tested it on his monitor and the bios started up fine. I took it home and tried plugging it into MY monitor and there's no display. The power light is just yellow. The monitor is old but I know it works ( to an extent ) because my old desktop registers it. It's a 19 inch Dell. The port on the back of the new desktop is VGA.

Here are the rest of my computer specs as follows.

Mobo - MSI Z68MA-ED55 (B3) LGA1155 Intel Z68 B3 DDR3 SATA3 and USB 3.0 A&GbE MATX

Processor - Intel Core i5-2400 3.10 GHz 6 MB Cache Socket LGA1155

Memory - Corsair Vengeance 8 GB ( 2 x 4 GB ) DDR3 1600 MHz (PC3 12800) 240-Pin DDR3 Memory Kit for Intel Core i3, i5, i7 and AMD Platforms SDRAM CMZ8GX3M2A1600

PSU - Corsair Builder Series CX600 600 watt 80 Plus Certified Power Supply Compatible with Intel and AMD Platforms ATX 700 CMPSU-600CXV2

HDD - Western Digital Caviar Blue 500 GB SATA III 7200 RPM 16 MB Cache Bulk/OEM Desktop Hard Drive - WD5000AAKX

Video card - MSI AMD Radeon HD6850 1G Pcie GDDR5

Heatsink - Cooler Master Hyper 212 EVO CPU Cooler (RR-212E-20PK-R2)

Like I said, he plugged the newly built PC into his own monitor and the bios started up fine. Any suggestions?

A:Monitor won't display on brand new PC build

did you plug the monitor into the board or the 6850? Just use the VGA/DVI adapter that came with the GPU and you should be good.

5 more replies
Answer Match 52.92%

Wow! haven't built a computer for a couple of years. Must be missing something. Here are the brand new components.

Abit SD7-533 motherboard AGP 1x/2x/4x SiS 645 chipset
P4 Socket 478
ECS AGP SiS 315 card
Eagle 300w Power Supply for P4

No beep, no CPU fan. 5v standby LED on the motherboard is on. Checked the fan on this computer and it was fine. Is it the different chip sets between the AGP card and MB? I also tried a voodoo 4500 PCI VGA card to no avail. I'm totally stumped, any help would be great.

A:Brand new build, no boot , no beep?!?!

6 more replies
Answer Match 52.92%

I built this machine 2 weeks ago, runs great except it has crashed 5 times while gaming. I get a blue screen:

Stop 0x000000F4


It then will not boot because BIOS no longer sees my two Adata S510 SSD drives hooked to the Intel Sata3 controller (one is Win7, other has game). The SSD drives do not appear on the booting screen or inside the BIOS. It does still see my WD disk drive on the Marvel Sata3 controller. If I cycle power or reset, the SSD drives are again visible and it boots fine.

Intel 2600K
Windows 7 Home Premium 64 (OEM from NewEgg, new)
PSU is Corsair CMPSU-750HX 750w RT
8GB Gkill 8G F3-12800CL8D-8GBXM

Brand new home-built from NewEgg parts, original OS install. default settings/no overclock (other than slight GPU factory OC).
Runs cool. Usually takes a few hours of gaming before it crashes. I have run Carrona memtest 86 V4.20 and Prime95 w/o crashing or errors. Windows doesn't seem to be generating a minidump file.

Attached is zip file with Perfmon and BSODjcgriff2.

Any help will be greatly appreciated!

A:Blue screen on brand new build


Originally Posted by kwong

Windows doesn't seem to be generating a minidump file.

Is this the case ? I really need the dump file to examine your BSOD. Try rechecking it. If it really does not generate a dump file, then you might have to do a kernel debugging.

4 more replies
Answer Match 52.92%

I know there are threads all over the internet about this common Windows problem, but I can't seem to escape it. The 100% HDD ghost first attacked my laptop after running Win 8 Pro perfect for a year. The only solution that worked was to go back to Win 7.

I just built a new custom rig and installed Win 8 to give it another try. After one day the same issue happened again. So once again I did a complete HDD wipe and re-installed Win 7 Ultimate 64 bit. While installing updates I noticed it hung really bad while installing Sp 1, and once again after it finally booted (45 mins later) the HDD in resource manager shows constant 100% usage. Now rebooting the system takes about 10 mins when it should take less than one

Please help me if you know the solution to this common Windows problem, I am so tired of dealing with this issue

My Specs
Quad Core i5
ASRock z77 Mobo
GeForce GTX 750 ti
760 w PSU

A:HDD usage at 100% with brand new custom build, Please Help

Welcome to SF.

Please open your Task Manager
Click on the Processes tab
Click on CPU so the arrow points down
If/when you have a process running at 100%, please create an image of the window and post it to this thread.
Here is a tutorial, if you need it.
Screenshots and Files - Upload and Post in Seven Forums

1 more replies
Answer Match 52.92%

Need some help with this. Brand new build:

Intel i5-3570K
Gigabyte G1.Sniper M3 Z77
G.Skill 16GB (2x8GB) 1600MHz CL9
2x120GB OCZ Vertex 3 RAID-0 (FW 2.25 on both)

Nothing overclocked but running Intel XMPP

Installed Win7 SP1 and ran all updates, then random BSOD 124. Could be me just installing software, playing a game or just browsing the internet.

Tried upping the Vtt and manually setting memory to XMPP specs, but didn't seem to do the trick. Not too convinced it's the SSDs because I ran both individually for months before and they were fine.

Anything else I can try?

A:Brand New Build - Random BSOD 124

Alright you have BUGCHECK_STR: 0x124_Genuine Intel =
Stop 0x124 - what it means and what to try
Run through the steps in the link
As well
intelppm.sys : Intel Processor driver
check with your mobos site for driver updates, and as well check here as a secondary option : Intel Download Center
Here are stresstests for reference :
Ram : RAM - Test with Memtest86+
General hardware: Hardware - Stress Test With Prime95 ( (Three pre-set configurations are available: Small FFTs and In-place FFTs, and Blend. Small and In-place modes primarily test the FPU and the caches of the CPU, whereas the Blend mode tests everything, including the memory.)
Graphics: Video Card - Stress Test with Furmark (Do the above Graphics test only with the latest drivers, and then Run it until the temperatures stop increasing; should be less then 10 minutes. If you don't see any crazy glitches or distortion on the screen, The test most likely passed. Take note if the Temperature gets too high, or you see Visual artifact - Wikipedia, the free encyclopedia to stop the test.)

7 more replies
Answer Match 52.92%

Hello All

I have build a new gaming rig and installed Windows 10 pro but I have been getting bsod's and cannot figure out what is going on. I had it overclocked but since removed the overclock to trouble shoot the bsod. I have also run memtestx86 for 9 passes and no errors there. So I am reaching out for some help in solving the bsod the particular bsod that is coming up is System_Service_Exception. If anyone can help out that would be great!



A:Brand new Build getting BSOD System_Service_Exception

Uninstall Webroot while troubleshooting and use Windows Defender as alternative.

Check Evga for driver updates for the Marvell sata controller driver

Uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

6: kd> lmvm WRkrn
start end module name
fffff800`b3760000 fffff800`b377f000 WRkrn T (no symbols)
Loaded symbol image file: WRkrn.sys
Image path: \SystemRoot\System32\drivers\WRkrn.sys
Image name: WRkrn.sys
Timestamp: Wed Jul 22 17:20:08 2015 (55AFB4A8)
CheckSum: 0002B71A
ImageSize: 0001F000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

0: kd> lmvm mvs91xx
start end module name
fffff801`bbef0000 fffff801`bbf82000 mvs91xx T (no symbols)
Loaded symbol image file: mvs91xx.sys
Image path: \SystemRoot\System32\drivers\mvs91xx.sys
Image name: mvs91xx.sys
Timestamp: Tue Oct 09 10:50:58 2012 (5073E572)
CheckSum: 00050AB0
ImageSize: 00092000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

0: kd> lmvm nvlddmkm
start end module name
fffff801`beaa0000 fffff801`bf6c5000 nvlddmkm (deferred)
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.... Read more

0 more replies
Answer Match 52.5%

Hi all;

I've just assembled my first build, and after having many difficulties getting it to even boot, it's finally booted, but now Windows XP doesn't quite seem ready to see me through completion...

Initially, the Windows installation would continuously stop in the middle of copying the files, giving me blue screens with error messages such as "IRQL_NOT_LESS_OR_EQUAL" and "PAGE_FAULT_IN_NONPAGED_AREA". I removed two out of my four RAM modules, and the copying seemed to finish just fine. The system automatically rebooted, but now, it locks right at the Windows XP loading screen... right after the third time the little blue dots run across the bar underneath the XP logo.

I am utterly stumped. I have read through threads with similar problems, and some have mentioned that driver conflicts could cause the locking problem... however, since I'm unable to get past the loading screen, I'm unaware of any way I could diagnose or fix a driver problem.

My system's components are as follows:

Motherboard: Soyo SY-P41865PE Plus Dragon 2 v1.0
Processor: Intel 3.2E GHz, HT
RAM: Kingston DRR SDRAM, currently two 512 MB modules in place
Optical drive: plain ol' DVD 16x drive
Video: Radeon X800 Pro, 256 MB
HD: 160 GB, S-ATA
OS: Windows XP Home w/ SP2 (OEM version)
Standard keyboard and mouse are in PS/2 slots... there is nothing in any USB port.

I suspect the problem may lay with a particular BIOS setting or two, but I have no clue. To in... Read more

A:Brand-new build; XP freezes at loading screen...

Hi TBear,
A few things:

Did you install the Sata Drivers when you installed WinXP?

Check your RAM sticks try them in slots A1 & B1 or even just one in A1 then you can install the others once Windows is installed.

Clear your CMOS, set your bios to default and set your boot device to either CD or Hard Drive, see if it works or try to re-install WinXP.

Don't give up, I had a little hard time setting up mine... Suddenly, WinXP just installed very smoothly.

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Answer Match 52.5%

Hey guys,

I put together my first build today consisting of:

Intel Core i5-4690K
8GB Ram
Zotac GTX970 4GB

I can't get Aero to work and when I troubleshoot it in the Personalization window, it says that my video card does not support it.

Any ideas?


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Answer Match 52.5%

Hi, I've had a pc built 2 days ago. Specs are:
AMD A10 5800K
8GB Kingston
XFX Radeon 6850

Everything is brand new except for the PSU and GPU. Everything seems to be running well, playing games and watching videos and stuff, but my temperatures are extremely high for my CPU. It idles at 60-65 degrees Celsius and when I am running games it goes up to 80-100 degrees Celsius! I haven't tried OC'ing and also I'm using the stock cooler. I've been using HWMonitor to monitor the temperature. Any help would be appreciated, thanks.

A:Solved: Very High CPU Temperature On Brand New Build

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Answer Match 52.5%

I just built a brand new Asrock x99m Extreme4 & Intel i7 5820k, EVGA 970 GTX with Dell u3415w and 16g of ram.

Trying to install win7 64 and it gets to the final step of installtion and then BOOM BSOD

I've had nothing but issues with win7 for the last 6 months, on my old build continually crashing and now this brand new high end build and it still wont install.

What info is needed to find out what the problem is and how can I fix it so I can install win7?

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Answer Match 52.5%

so i recently built my gaming desktop and every now and then windows crashes and i get a blue screen which says dumping physical memory. i read the thread about what i should upload in order to get help however i dont know how to run a system health report as i cant find the program in start.i have disabled the auto restart and have managed to see two of the errors
stop: 0x0000004e and
stop: 0x0000001a

system specs
2500k intel i5 3.3ghz
memory: corsair vengence 1600mhz 2x4gb
gpu: radeon 6950 2gb
motherboard: gigabyte z68x-ud3h-b3
hdd: 1tb black caviar

i will attach the Windows_NT6_BSOD_jcgriff2 so you kind people can help me
plz bare with me and dont get mad if i have done something stupid

the crashes are very random and i have installed all my drivers.

A:bsod on a brand new build its random and comes as different errors

Quote: Originally Posted by bilal123

so i recently built my gaming desktop and every now and then windows crashes and i get a blue screen which says dumping physical memory. i read the thread about what i should upload in order to get help however i dont know how to run a system health report as i cant find the program in start.i have disabled the auto restart and have managed to see two of the errors
stop: 0x0000004e and
stop: 0x0000001a

system specs
2500k intel i5 3.3ghz
memory: corsair vengence 1600mhz 2x4gb
gpu: radeon 6950 2gb
motherboard: gigabyte z68x-ud3h-b3
hdd: 1tb black caviar

i will attach the Windows_NT6_BSOD_jcgriff2 so you kind people can help me
plz bare with me and dont get mad if i have done something stupid
the crashes are very random and i have installed all my drivers.

These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it ca... Read more

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Answer Match 52.5%

Thanks for taking the time to help. I'm new to the forum so I'm hoping you guys can assist me. I just recently put together my first build, and so far it's been running well. However, I've been getting [seemingly] random BSOD's (four so far) and I'm not exactly sure what's causing the problem. My build is:

Intel i7 4790k
Gigabyte z97-gaming 3
2x Corsair XMS3 8GB (16GB in total)
Crucial MX100 256GB SSD
EVGA GTX550 ti

I ran Intel's cpu diagnostic tool and everything checked out. I then ran chkdsk /f on my SSD and that checked out as well. I also ran memtest86 on my RAM and it went through 4 passes and no errors. I attached screenshots of the results (sorry for poor quality).

I pulled the four BSOD .dmp files and read through them, but I can't make much out of the results. I've attached a .rar of the files for review.

Like I said, the BSOD's are seemingly pretty random. One happened when I was just starting the system up after it had been sleeping, another happened when opening chrome, another when playing Skyrim, and the other just saving a file from my USB drive.

Let me know your thoughts on the above info; any help is truly appreciated. After investing so much in this new build, it's driving me crazy that there's something like BSOD's happening to it already.


A:Random BSOD on brand-new build, Bugcheck 1A

Any thoughts on what can be causing the problem?

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Answer Match 52.5%

Hello there, im new here.

I got a question for you, maybe someone here can help me with this.

I got an old, used Toshiba Satellite A200 29L here and i ask myself which harddrive i supposed to be in this when bought originally.

The notebook is atleast 5 years old, probably even older.

At the moment there is a Fujitsu harddrive with 250 GB in it, but i wanted to know if this is the laptops original harddrive with which it was sold back then in store.

The reason i ask myself this question is that this notebook has been with me for a while and i can't remember if i ever changed the harddrive of it or not. This problem gets more aggravated as i just found a 500 GB harddrive of the company Toshiba here and i can not remember of which notebook i would have removed that.

I found this (might be in german):
Here it is written that this notbook comes with a 250GB harddrive (although the manufacturer of it is not mentioned).
On the other hand:
Based on this link it seems that there are official 500 GB harddrives for this notebook as well.

I know this might be a strange question, but i am pretty sure that some of you got an answer for me here

Thank you in advance and best regards.

A:Which HDD-brand is usually build into a Satellite A200-29L originally?

Maybe it sounds stupid now but it is not possible to find such information. All we can find is the HDD capacity. In the notebook specification is not mention which brand is the HDD.

Maybe someone with identical notebook model can help you.

Anyway, you can exchange or upgrade HDD anytime you want. All you need is SATA HDD (SATA connector).
Satellite A200 is pretty old notebook model but what you can do is to upgrade it with SSD and install Win7 32bit. Believe me you will be surprised how fast this old piece of hardware can be.

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Answer Match 52.5%

This is a brand new build that I completed a few days ago, and I'm pretty baffled. I've done almost everything in my knowledge to fix the issue. Uninstalled drivers, one at a time, unplugged my additional SSD, and HDD drive, I've re-seated my RAM, reset BIOS, downgraded BIOS too. A lot of the BSOD's I'm getting are -


Possibly one more, I cannot remember. Here is the part list of all my components that I've used in this build. Intel Core i5-6600K, Phanteks Enthoo Evolv ATX - System Build - PCPartPicker
*Edit, here are some things I've done since; I've removed my SSD that had Win10 installed on it, plugged in another SSD and installed Win10 on it, I got two good boots from being turned off for about 10 mins or so. After that, I've left the PC off for a good two hours, come back to turn it off, and I get a vicious cycle of "Critical_Process_Died".

A:Brand new build - different BSODS from a cold boot

Hello Undead77 welcome to the forum. You have 2 dump files

A kernel component has corrupted a critical data structure. The corruption
could potentially allow a malicious user to gain control of this machine.
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd000222af320, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd000222af278, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
Debugging Details:

Use !analyze -v to get detailed debugging information.
BugCheck C4, {2000, fffff800aa4e4187, 0, 7067444d}
*** WARNING: Unable to verify timestamp for asmtxhci.sys
*** ERROR: Module load completed but symbols could not be loaded for asmtxhci.sys
Probably caused by : asmtxhci.sys ( asmtxhci+4187 )
Followup: MachineOwner
That is your Asmedia USB 3.0 driver Please go to your motherboard's web site and download that driver from MSI. You also have Driver Verifier enabled. Please disable it for right now.

Please fill out the rest of your system specs in as much detail as possible, including your Hard drives, PSU and CPU cooler. Maybe this will help you.

Please fill out your System Specs
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. W... Read more

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Answer Match 52.5%

A few weeks ago i build an entire new gaming desktop. At first all was fine but recently i started getting different blue screens.

The errors i have gotten are

I have run 8 passes of memtest86+ with no errors. Attached are a zip of my dmp files.


A:Multiple BSOD errors on brand new build.

Welcome aboard.

upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
From your recent crashes, we can say that those are drive related. Update your display driver (I got an nvidia update today) update the audio driver, too!
And, Video Card - Stress Test with Furmark

Let us know the results.

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Answer Match 52.5%

Hey guys,

Im in the process of building a new computer right now. Now, I was wondering a couple things.

First, is it possible to install Windows 7 on a fresh new build with parts just installed into case?

How would I install Windows 7 to something like that?

Was also wondering if Windows 7 was having alot of problems or would it run smoothly on my new build? Mostly going to be using it for games, movies, internet.

Heres my new build:

ASUS M4A78T-E AM3 AMD 790GX HDMI ATX AMD Motherboard
AMD Phenom II X4 955 Black Edition Deneb 3.2GHz Socket AM3
OCZ Gold 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333
SAPPHIRE 100245HDMI Radeon HD 4850 512MB 256-bit GDDR3
LG 22X DVD?R DVD Burner
Acer X193W+BD Black 19" 5ms Widescreen LCD Monitor
Bfg Tech 550W EPS12V Power Supply - BFGR550WLSPSU

So, will it run smooth? Are most people having problems? Would it be worth just getting Vista instead?

Thanks For all help!

A:How to Install Windows 7 to a brand new custom build

It is entirely possible. Just download the ISO, burn it and start install.

Do a custom full install.

You could have a flawless install or you could have a problem. Remember that WIn 7
RC 1 is not the version that will be released to the public. It is a test version

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Answer Match 52.08%

Just got this desktop 3 days ago and since day 1 the computer freezes and I have to do a hard shut down.  I've updated everything and it's still freezing up.

A:Brand new TC-710 keeps freezing. Have to do a har...

Becky5636, Your computer is so new (Skylake) that honestly I would try to call Acer customer support. I can give you instructions on how to reset the TC-710 to factory condition and how to create a factory default recovery drive. One quick question.....are you using Google Chrome as your web browser?

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Answer Match 52.08%

Am back again hoping to get a suitable result like i did got the last time i was HP laptop is brand new bought from a store,and i had to return it to the store where it was bought the 3rd day just because it was not acting like a brand new keep freezing like i don't know how to explain it,and the store said they can't take it back or give me another one cause i might have install some virus in it.and if at all they will accept it,they will only call me after 2weeks just to give to thier technicians to check.and i got lots to do was why i bought what can be the solution to this. please help.

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Answer Match 52.08%

Hey everyone, I am at a complete loss of what to do now. I just purchased a new build, listed below, and cannot figure out why I am getting random hard freezes. There is no blue screen of death, just hard freeze required restart. I get about 3-5 a day.

GIGABYTE GA-H61MA-D3V LGA 1155 Intel H61 SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard

Seagate Barracuda ST500DM002 500GB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive

G.SKILL Value Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory Model F3-10600CL9D-8GBNT

Intel Core i5-2500 Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor Intel HD Graphics 2000

Antec NEO ECO 620C 620W Continuous Power ATX12V v2.3 / EPS12V 80 PLUS Certified Active PFC Power Supply


I am running low on time, as my one month for newegg returns runs out soon. I lost a week having to RMA the hard disk already, as the first one that came was DOA.

I have performed furmark for 20 minutes, no failure. Memtest overnight, no failure. Seagate tools, passed test (didnt do thorough long test). Prime95 CPU small FFT for 8 hours, no problem. Prime95 CPU blend for 3 hours, no problem. I have tried reinstalling windows 7, and I have updated the BIOS. I do not know what to do now, any tips would be great!

A:Brand new build, random freezes, no BSOD, happens anytime

Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

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Answer Match 52.08%

I have experienced 12 BSOD's since I built this computer this past Sunday. It usually happens when I restart the machine. This computer is my first build, so I do not have much troubleshooting experience when it comes to computers at all.

Attached is a zip of the Dmp files.

ps. I am running windows 7 home premium.

A:BSOD on brand new build BCCode 50. Windows 7 hm prem

Quote: Originally Posted by RAWhitelock

I have experienced 12 BSOD's since I built this computer this past Sunday. It usually happens when I restart the machine. This computer is my first build, so I do not have much troubleshooting experience when it comes to computers at all.

I tried to attach the minidump file (or at least one of the 12), but my computer said I do not have permission to share the file. I have attached a screenshot of what it said. How do I change permissions so that I can attach the minidump files for you all to look at? Thanks for the help in advance!

ps. I am running windows 7 home premium.

If you drag it to the desktop you can zip it there.

let us know if you need help


9 more replies
Answer Match 52.08%

Hi, im not sure if this is the right section but here we go;

i5 4690k, MSI Z97 PC MATE mobo, 212 evo cooler, MSI GTX 970, basic 8gb ram,Corsair CX 600W 80+ Bronze psu

The main problem im having is random restarts. For instance i just ran heaven benchmark and my PC randomly reset itself after it had completed.(Which would suggest it was under load or struggling with power? But this has also happend when idle) I watched the temps of my card and cpu (60-64 for my card and 30-35 for my CPU). Everything appears to be working fine, fans etc. But upon restarting it came to the windows logo screen, then restarted again, and again until it shut off completely and would not turn on for around 30 seconds. What could be the problem with this?

Any help would be greatly appreciated, thank you

A:Brand new Build. Random restarts under load and idle

Hi Randy44

Welcome to seven forums. If I were an Admin I would move your post to the BSOD thread.

Those guys seem likely to be better equipped for the issues you're raising here. May I suggest you try your luck there?

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Answer Match 52.08%

Hi, I have bought a new 244E Philips screen with built-in speakers but it doesn't work I have tried everything now please ca someone run me through the steps or have the same problem and have a solution.

A:Philips Brand New screen build in sound does not work, HELP!!!

Did you install it's drivers. It is located in the installation CD
You can download the driver here:

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Answer Match 52.08%

The last two times I've posted here were regarding some personal PC issues, but now this problem extends to a friend.
A friend and I just finished building a gaming PC for him. Part list is located here:
A little background on this build...the BIOS on the motherboard was incompatible with his CPU, so we put the CPU from my rig into his, installed the OS onto the Samsung SSD, then updated the BIOS. When we put the 4790k back into his PC, it booted just fine (albeit for an SSD, it was very slow, which is a separate issue)...
To my knowledge, Windows 8.1 installed correctly. No errors in the installation process, no errors during the BIOS flash, it runs just fine (aside from the slow boot). The SSD is listed as the C drive and has all the capabilities of a normal hard drive. The entire OS is on there. I have the same Samsung running Windows 7, boots up in about 5-6 seconds. I also have the same Seagate HDD, and had no problems turning it into a single partition and formatting it (again, on Windows 7).
On his PC, the Seagate is recognized under the device manager, and it shows up in the disk management interface. It can't be used, of course, because it's not formatted. It also shows up in the sata ports in the BIOS. However, the Seagate HDD will not format through the disk management interface. The memory partition is healthy, and the capacity seems to be correct, but every attempt to format NTFS will simply erro... Read more

A:Windows 8.1 not formatting a new hard drive on brand new build

In his bios setup screen there should be an option to ' load performace defaults'
Did you install the motherboard drivers after windows 8?
If you think it could be the cable .. Try a different one?  Make sure you didnt connect his sata drive to any RAID connector on the motherboard.  It should be put in SATA 1

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Answer Match 52.08%


I've built a lot of computers. Really. Now, I'm stumped.

My buddy bought some components and I helped him put them together. Everything is brand new.

Mobo: asus H87-Plus
CPU: intel i5
Ram: 2x 4gb Gskill DDR 1600mhz
Harddrive: Samsung Evo 840
DVD: Asus of some variety

The bios works. Everything spins up, the mouse/keyboard work, etc.

Installing the Windows 7 install dvd and rebooting starts the install process. However, it stops with an error message which is something along the lines of "Windows couldn't find the driver. If you have an install CD it's okay to remove the windows installation disk to find the driver."

I =wish= I knew which driver it was missing!!!

I put the mobo disk in, browsed, and found dozens upon dozens of drivers. I have no idea if the missing driver is among them.

I do -not- have his machine hooked up to the internet: would that help?

Thank you,

A:Brand new build. Windows 7 install hangs on drivers?

Is the Windows installation disk an ordinary retail purchased item from a standard store like Newegg, Best Buy, Amazon?

Or something else? Is it burned? Burned from a Digital River ISO?

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Answer Match 52.08%

Hello, I just built a new computer, all parts work with each other and it is put together right. When i push the power button it turns on and "acts" like it is goin to boot but then crashes for about 3 seconds (no power what so ever), then "by it self" turns back on and boots up to the "boot from cd. press enter." screen (no O/S installed yet, which is also another issue but i will post that in the software section - for some reason when i put the O/S disk it it gets through the files being loaded part but when it gets to the part where it says starting windows and then the next screen "should be" the license agreement, the screen goes black and nothing else happens.)

If anyone has ever experienced this or might know what it is that is causing this please let me know.

CPU: i7 930 bloomfield
Mobo: EVGA e758-a1 3way sli
GPU: EVGA gtx 470
Ram: CORSAIR XMS3 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)
Hard drive: SAMSUNG Spinpoint F3 HD103SJ 1TB
Powersupply: COOLER MASTER GX Series RS750-ACAAE3-US 750W ATX12V v2.31
Monitor: SAMSUNG EX2220X Glossy Black 21.5" 5ms LED Backlight LCD Monitor

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Answer Match 52.08%

Some older parts is what I meant to include in the title.
Using option 1 in BSOD posting instructions, I've attached the requested file.

This is a new build. Almost a week old though it uses some older parts from a previous build, RAM and storage to be specific, and in that time I've had three BSOD crashes. The latest of which was about 20 minutes ago while on the desktop.

Two BSOD's happened while playing games, one last night with Wasteland 2 attempting to experiment with Nvidia's new dynamic super resolution feature in the drivers and another several days ago while playing another game. I run the program MSI Afterburner as a monitoring tool so that I can take a peek at on my second monitor while I game and keep an eye on my machines performance. I suspect Afterburner may be the issue, however I cannot say for sure.

Any information that could point me in the right direction would be very much appreciated

A:BSOD twice while gaming, once on desktop. Brand new build, some older

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
At least, dont let Killer Network manager to start with windows.

Let us know for any further BSOD.


BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for bflwfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
Probably caused by : bflwfx64.sys ( bflwfx64+9250 )

5 more replies
Answer Match 51.66%

I have just built a new rig:

xfx 780i SLI mobo
2 x GTS 250 Core edition
2 x 2gb PC2-6400 Kingston 240 pin dimms
2 x Seagate 500gb HD
Sony Lightscribe DVD+RW drive
Sony DVD ROM drive
coolmaster real power pro 1000w modular PSU
Windows Vista 32bit.

The damn thing keeps locking up completely. Sometimes just after windows loads, mainly when playing games, once when i opened Outlook just after windows loaded, when playing music.... Sometimes when its sitting in windows when idle.
Basicly it freezes a lot.... Ive tried the support guys at xfx thinking it could be a mobo issue but they haven't been too much help in narrowing down the problem....

Normally I'd manage to figure out what the problem is myself but really this has left me stumped...

The PC just freezes (Normaly the mouse will become unresponsive first then a minute later the PC will Hard freeze), I haven't had a single BSoD and the system logs have been pretty useless in trying to figure out the problem...

If anyone could shed some light on how to figure out what the problem could possibly be I'd really appretiate it as Ive spent a whole load of money on this new rig and would really like to getting it running stably!

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Answer Match 51.66%

I have just built a new rig:

xfx 780i SLI mobo
2 x GTS 250 Core edition
2 x 2gb PC2-6400 Kingston 240 pin dimms
2 x Seagate 500gb HD
Sony Lightscribe DVD+RW drive
Sony DVD ROM drive
coolmaster real power pro 1000w modular PSU
Windows Vista 32bit.

The damn thing keeps locking up completely. Sometimes just after windows loads, mainly when playing games, once when i opened Outlook just after windows loaded, when playing music.... Sometimes when its sitting in windows when idle.
Basicly it freezes a lot.... Ive tried the support guys at xfx thinking it could be a mobo issue but they haven't been too much help in narrowing down the problem....

Normally I'd manage to figure out what the problem is myself but really this has left me stumped...

The PC just freezes, I haven't had a single BSoD and the system logs have been pretty useless in trying to figure out the problem...

If anyone could shed some light on how to figure out what the problem could possibly be I'd really appretiate it as Ive spent a whole load of money on this new rig and would really like to getting it running stably!

A:New build constantly locks up

What do the temps and voltages in the bios say when you first start up?

6 more replies
Answer Match 51.24%

Last weekend I built my first home theater PC. It was a lot of fun and everything went smooth until I started getting the Blue Screen of Death. It seems to happen after it wakes up from sleep (S3). It's not always a BSOD but sometimes its a black screen (nothing). After restarting machine it's usually ok. This is a Mini ITX machine with the following components. I purchased everything from NewEgg and all the parts arrived together and everything was built at once on the same day (Saturday Jan. 7th). So all the following components are all brand new.

Case: Silverstone SG06-450 Mini ITX (450 watt PSU)

Motherboard: Biostar TH61 ITX

Processor: Intel Core i3-2105 Sandy Bridge 3.1GHz LGA 1155 65W Dual-Core Desktop Processor Intel HD Graphics 3000

RAM: G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333

Solid State Drive: SanDisk Ultra SDSSDH-120G-G25 2.5" 120GB SATA II Internal (SSD)

Optical Drive: Sony Optiarc Black 4.8X BD-ROM 8X DVD-ROM 24X CD-ROM SATA Slim Internal 12.7mm Slot Blu-ray Combo Model BC-5650H-01

Below is my minidump file C:\Windows\MiniDump

HELP!!! Thanks!

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [G:\011112-6973-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\XPsymbols*
Executable search path is:
Win... Read more

A:Blue Screen of Death after Sleep ... (Brand new custom build)

Sorry you are having problems.

Please do the following:

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Answer Match 51.24%

I just recently put together and brand new computer build and while in the process of trying to download some programs to it I think I was infected.
This is very frustrating since it is a completely new computer.
I ran Malwarebytes and it discovered several (over 150) infected files, some being Trojans. It quarantined them and I rebooted. Every time I reboot now it discovers 2 "Hijack.Host System32/driver files that are marked as malware.
I was wondering if anyone could direct me on how to make sure my registry is clean and the malware really was removed. I would hate to already be infected only 2 days into a fresh build.

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Answer Match 51.24%

So, I was forced into building a new PC a few weeks ago because the Chipset Fan on my old ASUS Motherboard completely locked up and burned out and I'm not yet brave enough to pry the sucker off and try putting something back on.

Needed the upgrade anyways

So I drove to my usual place of business, bought a new Motherboard, a new CPU, new RAM and a new Video Card. I reformatted and fresh installed on my previous 200gig harddrive went through and did all the good little things you should do like downloaded all the windows updates, installed all the updated drivers I could find, etc. etc. This is my 5th PC build and I'm perplexed by this odd behavior that I now have.

I play World of Warcraft (shocker right?) and for the most part my PC performs beautifully when I'm playing it. I also enjoy fun little short 6-7 hour games like the CSI Series, Paradise and new On the Rain Slicked Precipice by Penny Arcade.

When I first reinstalled all these games I realized that the .mov files on my first CSI game didn't work. I unstalled and reinstalled and checked my Quicktime installs and could not get it to work. No big deal....i figured it was the oldest of the games and was not surprised that maybe it didn't work with the new video card and it's drivers. All of the other 3 titles work fine.

I started up On the Rain Slicked Precipice Ep1. and had it finished again in about 5 or so hours. Decided to start up On the Rain Slicked Precipice Ep2. And suddenl... Read more

A:Brand New Build unable to run simple games Like CSI and On the Rain Slicked...

And the power supply you used for the system is...? And not just the advertized wattage, the whole model or at least brand and max combined output on 12 V rail(s).

When you first installed XP, did you install the motherboard chipset drivers first?

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I just built this new system and I was able to install w7 64bit but i can't get into windows for more then 5 sec. Usually blue screen before windows even loads. I can boot into safe mode and navigate around with no blue screen ever coming.

Here is what I have in the computer as of now

MSI X-Power mobo
50 GB OCZ Revodrive (SSD) (gonna be my OS drive)
Gskill ripjaw series ram (only '1' 4gb stick as of now, i have 24GB total)
PNY Quadro FX 580 512MB Video Card
DVD burner
Kingwin 1000W power supply

Other info... I have not updated bios yet. When I do go into bios the ram doesn't detect at the proper speeds. It sets timings to 7-7-7-19 when the ram i have is 9-9-9-24 and sets to 1000mhz when the ram i have is 1600. I've tried keeping it and manually changing it. Blue screen either way. I returned the Ram for replacement. No change... I'm thinking its either the mobo or the SSD but im not sure.

Would be incredibly grateful if anyone could help me get this system going. Don't want to waste 3g's on this.

A:BSOD (124 code) brand new build only the basic hardware installed

Hello and welcome to TSF.

Because your timings are being set improperly, I'm thinking that the memory may be incompatible with your motherboard. Consult the X-Power's QVL (Qualified Vendor List) in the manual to make sure your memory is compatible.

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Running Windows 7 Ultimate x64. Don't have much installed yet other than Windows and some drivers and essential programs. Two of them occurred after about 15 minutes of prime95, but since then I've run prime95 for hours with no issue (temps have never gone about 60 degrees - isn't OCed yet, and using NH-D14 cooler). Other two occurred when I wasn't really doing anything, just web browsing. Updated mobo bios and crucial m4 ssd firmware, ran the windows memory test, double-checked the seating on the ram.

Any help would be greatly appreciated. Don't want to start tweaking any settings or installing more stuff until I can get this resolved. Thanks for any assistance!

A:Brand new build, 4 BSOD in first couple days, no OC or computer strain

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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I bought a new HP laptop a week ago and it seemed like a fantastic machine. However it kept freezing to the point where I had to hold down the power button to turn off. Went back to retailer and did a straight swap. However the new laptop (same model) is exactly the same. Freezes randomly, I may be browsing, or in a word document or reading a pdf and it will just freeze. I'm not very technical but have updated drivers etc. A few days ago upon startup the BIOS updated.  I'm completely confused and have spent a lot of money on the laptop. Any help would be greatly appreciated.   HP envy 15-j151sa8GB memoryAMD Radeon graphics cad 2.50GHz64bit windows 8.1

A:Brand New HP Envy 15 keeps freezing. Need Help

Hello, i have a HP ENVY 15-j 151SA which i bought last week and i have the same problem. i like the laptop alot. everything seems good. i dont like the keyboard as much as my old hp laptop but over all looks great, expecially the metal cover. however this freezing/crashing problem is really bad, i bought a new laptop so i could use it for djing so freezig would be a very big problem for me. i hope someone can help me fix this problem also. i will contact my retailer tomarrow.

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Hello all,

I have a brand new Dell Inspiron 1525 laptop, and it's worked fine for 3 weeks now, but now I am having this problem:

After trying to install a printer yesterday (a Canon Pixma ip2600), the screen froze up. I got the little arrow that goes in circles, and I waited, and nothing happened. So, I cut the computer off, and cut it back on. Only to find that it would freeze up again while doing something normal, like using firefox.

It's been freezing up pretty much every time I try to use it since last night, and I've gotten these messages a few times:

When turning the computer back on, I get the black screen message about a disc check, and the type is NTFS, and the volume is OS.

Now, when the computer freezes up, I get this message after about 5 minutes of waiting: "Failure- Security Options
Logon process has failed to create the security options dialog."

I tried to do a system restore, and It says, "Windows has detected file system corruption on OS (C)" It asks if I want to do a disc check, but then it tells me it can't because the disc is already in use. Even if I do a disc check on startup, though, nothing is different.

So.... any ideas? I've already uninstalled the printer, I've disabled windows defender, the sidebar is disabled, and I use Windows Live Onecare, and have been using that since day one without any problems. I did recently download MS Office.

Any help would be appreciated.... I'm trying n... Read more

A:brand new computer freezing up, please help!

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Hello. I'm not sure if this is the right section, so if it is wrong please move it.

My friend recently purchased the parts to a gaming computer, and put it together successfully, but it is having issues freezing.

I tried searching through other forums and found some possible issues, but it didn't seem like they were the issue. The CPU temperature was 129 degrees F and the 12v thingy (sorry I'm not very computer savvy) said it was at 12.049v. Also, the Memory Diagnostics Tool didn't find any issues with the memory. It generally crashes when we are playing games and the CPU usage is around 40ish percent.

It was even freezing during the windows updates right after installing windows, but we wanted to see if anyone had any other ideas before we re-installed windows. Btw, it is running Windows 7.

Anyway, here is the parts list: link

Any help is appreciated. Thank you

A:Brand new computer freezing

Hi and welcome to TSF please run this and post the info HWMONITOR | Softwares | CPUID it will give the voltages and temps.

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Hi, I bought a brand new computer. It's been freezing when I leave it alone for about ten minutes or so. The whole computer stops. I shake the mouse and everything, and nothing works.

We have disabled Vista turning off the hard drive, we've turned off the screensaver, we've turned off the computer shutting down. This is the computer I have. All I've gotten on it has been firefox and an antivirus program and a couple of other protection programs. If I leave it alone, it will freeze. I feel stupid that I paid so much for a computer that won't even work, but I'm coming to ask you guys if there's something I'm not doing.

I would really like this computer to work if possible. Thank you so much for your time and if I'm screwed, well, thank you anyway. I hope you all have a great day.

A:Brand new computer keeps freezing

If it's brand new, it should still be under warranty. If you bought it online, you could make arrangements to RMA the unit back to the seller or manufacturer (whichever is applicable). Trying to fix it yourself could void the warranty.

Just curious, if the computer is brand new, how come it came with Vista?

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Answer Match 51.24%

I received my brand new HP envy 13 yesterday. I was really pleased with it until today! I completed all the necessary updates that HP support assistant prompted me to do which included a BIOS update. My laptop has frozen FOUR times this evening, ctrl alt del does not work and I have to hold down the power button to restart the laptop. I have not been doing anything tasking on the laptop or running a multitude of apps etc. I have only had the internet open with a couple of pages and word! This is ridiculous for a laptop that is brand new and it wasn't cheap either! After doing some digging on the internet, I've found that I am not the only person with this problem. Please can HP contact me regarding a solution ASAP or I will have to return the laptop which is very frustrating. Thank you

A:Brand new HP envy 13 freezing after 1 day!!!!!

Hello There, May I know what the model# (M/N) or Part# (P/N) are? And what is the BIOS version? For M/N & P/N, you could check them on the unit's back cover; for the BIOS version, you could press "fn+esc" while on OS. Thanks  

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Answer Match 51.24%

I purchased a brand new Envy 750-114 2 weeks ago.  From day 1 the computer kept freezing up every 90 - 120 minutes.  Total freeze, unresponsive to everything.   Hard reboot is the only thing that worked.   I updated all the drivers that I could with no difference.  I've already tried reinstalling Windows 10.  I've not installed any new software or hardware.   I am ready to return this PC as I can not find any solutions online for fixing this issue.  I can't figure out if its a windows 10 issue or a HP pc issue. Anyone figured out how to fix this?

A:Constant Freezing on Brand new PC

Timbot2055, welcome to the forum. You need to contact the seller for help with your problem.  There is no reason that you should be having problems with a brand new computer.  It will probably not get better, but there is a good chance that it will get worse. Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.

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Hi all, I'm new to these forums and hoping someone can help me out.
let me start out with the pc I built

core 2 duo 6700 w/ coolmaster fan (it stays cool)
ECS Nf650islit-A motherboard
Western digital 200g hard drive (did a full diagnostic on this it passed)
4 gig of gskill ddr2 800 ram (did full memtest on these they passed)
600w power supply
dual 7600gs nvidia cards in sli
benq dvd rw cd rw drive
Windows xp service pack 2 fully updated (I legally own this so its not an illegal copy of windows

Things i have done so far:
I swapped memory sticks to see if one was bad, ran memtest everything passed
did diagnostic on the hard drive it passed. I recently updated all drivers for everything on the pc (except my benQ dvd cd drive, these i cannot find)
i also downloaded and reflashed new bios for mobo.
Re formated HD and did completly fresh install

The problem is when i try and install new things, (granted I Installed windows without a problem) it always freezes then eventualy reboots. more specificly I installed Battlefield 2 sucsessfully with the cd's but when i try and run the patch to update the game it freezes and reboots every single time, I thought it may just be the patch but it also freezes and reboots when i was trying to install Microsoft frame work 1.1 downloads as well with direct x 9c. what really drives me nuts is it worked fine for a while before windows fully updated, then it started messing up and freezing again recently.

is this a common problem? im n... Read more

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Hi all,
Long time reader, first time writer.

Last week I got myself new components (see list below), put everything together (thoroughly). The boot went fine.
Next step - OS installation (on a newly formatted harddrive). Windows XP Pro SP3 is a safe choice - had it for some 3-4 years, all licensed.
After OS installation system works fine, CPU temp is stable, all 4 Gb visible.
Now it's time to install chipset drivers. During the installation system started rebooting non-stop after hitting Windows welcome screen.

The list of components:
PSU: Zalman 750W-HP Silent
CPU: Intel Core I5-760 2,80GHZ 8MB S-1156
MOBO: Gigabyte GA P55A UD3
RAM: Corsair 4GB DDR3 XMS INTEL I5/I7 PC12800 1600MHZ CL8 (2X2GB) (CMX4GX3M2A1600C8)

After restoring the system (via F8 Safe Mode, and then restore to earlier checkpoint) to prior drivers installation, went with installing the drivers separately. The problem occurs when I try to install drivers for HD Realtec Sound OR USB Host Device. During the installation the pop-up comes along "found new device" and before I manage hitting "Cancel" the system shuts down (not the regular shut-down, but just switches off as if the power supply suddenly turns off) and starts rebooting.

I tried both drivers from the disk that followed with the MOBO, and the new drivers at Gigabyte web page - all the same. So I figured - there's gotta be something fishy with the MOBO, right... Read more

A:New build, OS installed, reboots constantly

Can you start the computer in Safe Mode with Networking without rebooting? If so, uninstall the problem devices install the Downloaded update drivers. At this point the problem devices are not recognized, but the drivers are installed. Now in Device Manager right click any device and choose Scan For Hardware Changes, Do Not automatically search for drivers in the Hardware Wizard, browse to the downloaded location for the device drivers. If that still works, then try restarting in Normal Mode.

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Hi all,

First time poster here, and after reading some other threads similar to my problem, this seems like a great forum. Hopefully this is the right section for this issue and I'm really hoping I can get help finding the root of my desktop freezing. Unfortunately it seems every thread I read with the problem most similar to mine always left open ended with no apparent resolution. It appears issues like these can have numerous causes and are tricky to track down.

Windows 7 64 bit
i5 processor
12g ram
rest of specs here:
ASUS - Desktop- ASUS CM6870

So this computer is a few days old. Basically it freezes at random, no BSOD, keyboard and mouse become unresponsive and I have to manually reboot. While it does happen at random, one thing that seems to increase the likelihood of freezing is large USB transfers. It will be used as a recording computer, and while I thought it didn't like USB transfers, I put a firewire pci express card in to record off of that, and it still froze. I also thought maybe the PC didn't like the audio interface (or its usb and firewire drivers) it was plugged into and recording audio from, but it froze without it plugged in as well.

The sound card also emits a glitchy, buzzy noise from the headphone out when it freezes.

It has also frozen just after booting up, without me doing anything at all, no transfers, no programs open.

So far I've tried, reinstalling the OS twice, upgrading the bios and USB drivers. I've tried uninstall... Read more

A:Brand New Asus CM6870 US 2AA keeps freezing. Please help

You can try testing the memory using the diagnostics to start.

You may even remove half the memory and try running the PC for awhile to see if you still get the problems.

Honestly with a new PC and everything you have tried I would suggest returning it.

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I've had my new laptop for just 10 days thus far and it has frozen on me at least once everyday since I got it. When it freezes, absolutely nothing works, requiring me to perform a hard shutdown by pressing down the power button. All drivers are confirmed up to date. I ensured this by using the HP support assistant as well as manually checking my driver versions against those on the hp support driver page. I have performed a complete windows reset but that didn't solve the problem. Any help will be much appreciated. Thanks. 

View Solution.

A:Brand new laptop freezing randomly

Finally got it somewhat sorted. Having the Task Manager open at all times, I noticed that the data through the WiFi went to  zero for about 3 seconds before the freeze occurred. I then decided to disable the WiFi and connect through my smartphone. No freezing occurred whilst in this state; for about a week. On reconnecting back to my router, my laptop froze within the hour. The HP support tech said he was aware of certain routers causing printers to freeze so I should try connecting to another. Luckily, I had powerline adapters and a nano router lying about. I connected that up and experienced no freezing for 6 days. On connecting back to the initial router, my laptop froze yet again. Running a google search found others with the exact problem that was supposedly solved by disabling IPV6 on the WiFi adapter on the laptop. I disable it and have not experienced a freeze for 5 days thus far.  Fingers crossed, that should be the end of it. I will update my post should any freezing occur again.

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Dear computer experts,

After you helped me diagnose the fatal issues on my last laptop, I purchased a brand new Asus 17" Laptop with 2.10 GHz Intel processor, 4 gigs of RAM, 64 bit Windows 7 Home Premium. I have installed McAfee security suite, Carbonite back-up, and recently added Office 2010.

The problem: it freezes at inexplicable moments. When I first received it in mid-August, it froze two times, but I attributed that to the enormous multi-day transfer of my carbonite backup. It behaved wonderfully, until yesterday. Two days in a row it has frozen while IE was up with a few standard websites (google, gmail), an office document or two, and outlook. I want to prevent/catch/repair any problem that may exist asap and hopefully fix it. McAfee scans come back clean.

I appreciate your help and ideas!

A:brand new laptop freezing troubles

I would be suspicious of a problem that needs warranty attention based on your statement When I first received it in mid-August, it froze two times, but I attributed that to the enormous multi-day transfer of my carbonite backupI would attribute that to it having problems right from the start.I've run computers at 100% CPU for days at a time in the past doing batch video encodes. No Problems occurred.Any computer should be able to run for days at a full load with no problems. Laptops can be a problem due to their compromised cooling systems. Compromised in cooling capacity to save weight, space and battery with a smaller fan. However running while doing a Carbonite restore does not come under that heading.Power glitches should not affect a laptop either as they come with a built-in UPS, Their battery.Good LuckRoger

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I am not sure if this fits in this category or not, but I just built a new computer with:

Asus M2A-VM mobo (has Integrated ATI Radeon X1250-based graphics card)
AMD Athlon X2 6000+ - (with arctic silver 5 thermal paste)
2 GB DDR2 PC800Mhz RAM
500W PSU

Its in an antec 900 case, so there are 4 fans to keep it cool. My issue is that I just installed vista, and after a little while, the computer always freezes. Sometimes the monitor will say 'no input signal,' sometimes some pixels will seem to be shifted slightly, and once the screen turned a small shade of light yellow before freezing. Nothing seems to turn off in the case, everything sounds to be continuously running.

Someone said to change the thermaltake heatsink (which i initially had in there) with the standard AMD one. The cpu temperature reduced by a LOT after that, but the problem stayed the a red bar comes across the top of the screen when it freezes.

Any ideas on what could be wrong? Please help me out, any info would be well appreciated!!

A:Brand New Computer Continuously Freezing... :(

could be a driver problem or a peace of hardware

I had a wireless card installed that vista didn't like and it would lock up all the time

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I built my PC about 2 weeks ago and since then it freezes after logging in to windows 8, or after 2 or 3 attempts will run for a good 4 hours and then randomly freeze, I can still move the mouse around but not click on anything. It also sometimes comes up with the "Your PC has run into a problem" blue screen. I've been able to play games like Battlefield 4 with no problems so it really is inconsistent. I'm not quite sure if it is a hardware/compatibility or software issue and would really like some help with this as I've spent $1300 on something that isn't running properly. Thanks in advance.

CPU: AMD FX 8320

GPU: Gigabyte R9 280

Motherboard: ASUS M5A78L-M-USB3

RAM: Kingston HyperX Fury 8GB

PSU: Corsair VS650w

OS: Windows 8.1 64 bit

A:Brand new custom built pc freezing

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I desperately need some help here. And i apologize if this topic is in the wrong place.

So i got a computer less than a month ago from a custom PC builder mostly for gaming and it freezes when
I play any game
When i watch YouTube videos
And when i listen to music

I'm quite angry about this since it sent me back 2,500$

The Specs are
Intel core i7 2600k 3.0ghz
8GB Ram
GTX 580
1050 PSU
Windows 7 Home Premium

I Have already cleaned my registry and done a virus scan using trend micro and updated my drivers. I think it mite be a video card issue

Thanks For Any Help

A:Brand New Computer Keeps Freezing/Crashing

Hi and welcome to TSF

Since it so new, take it back to them.


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I have a brand new Dell M5010 laptop that I bought from Best Buy about a week ago. It freezes and locks up (with the famous Not Responding in the application windows) for up to 4 minutes!! i can't have this happening. I honestly run about 5 programs - FireFox, Dreamweaver, Photoshop, Outlook, and WAMP server.

I took it back to Best Buy and they had me whip it clean and do a clean install. I do not use any torrent applications or download anything, so why is this happening?? Once I whipped it clean and reinstalled all my applications, it started going it again. I can tell when it's going to happen, because I hear the processor clicks...and then everything freezes. Could this be a hardware malfunction? Pain in my ***..I should have bought a mac. Below are the specs to this computer:

Warranty Terms - Parts
1 year
Warranty Terms - Labor
1 year limited
Product Height
Product Width
Product Weight
5.9 lbs.
Product Depth
Color Category
Processor Brand
Processor Platform
VISION Premium
AMD Phenom™ II
Processor Speed
Battery Type
6-cell lithium-ion
Display Type
High-definition WLED (1366 x 768)
Screen Size (Measured Diagonally)
Cache Memory
System Memory (RAM)
System Memory (RAM) Expandable To
Type of Memory (RAM)
Hard Drive Type
SATA (5400 rpm)
Computer Hard Drive Size
Optical Drive
Optical Drive Speed... Read more

A:Brand New Dell M5010 Freezing!

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So we just purchased a brand new HP Pavilion dv4 laptop and we are already having issues with it. First of all, even though our wireless internet connection is excellent, it's constantly freezing up. Pages appear to load fine, but then you can't navigate around it for several minutes. Yahoo email is rediculously slow. We havent loaded anything on the computer yet so i'm not sure its a memory issue, but then again, i'm fairly clueless.

also, when i'm typing an email, there's a long delay from when i acutally type to when it appears on the screen. especially when i type fast - i end up typing blindly and then there's just an equal delay when i try to go back and erase it.

I'm extremely frustrated with this new laptop - anyone have any ideas?


A:Internet freezing up on brand new laptop...

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Answer Match 50.82%

My brand new hp envy laptop keeps freezing

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I bought this new HP laptop 2 months ago, However it kept freezing 3-5 Times a day, I had to hold down the power button to turn off. I found that some of the same line of Envy have the same problem.  In my case it happen doesn't matter what I'm doing (Web Browsing, Word or Excel, Skype, Playing MineCraft, etc)I updated HP Assistant, Windows 10 as well, but the problem still.Any help would be greatly appreciated. Configuration:HP envy 15-t touchi7 6th Gen16GB memory64bit Windows 10 Home128GB SSD+ 1TB HDD

A:Brand New Envy X360 15t keep Freezing

CyberLAGER Hello;Allow me to welcome you to the HP forums!I read your post about problems with your new HP PC and wanted to help.You should not be having problems with a PC this new.While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs. If you live in the US or Canada, contact information is on this page: you live elsewhere, contact information is on this page: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836Good Luck

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Did a lot of searching, googling and testing before this post, if you find the solution that I missed then I freaking love you.

I just put together a new Intel build for my GF for one reason: Sims 3. She loads up Sims and in game there are what appears to be scan lines or possibly screen tears. They are prevalent in all kinds of environments in game and make the game unplayable for her.

I have been trying to fix this for a week now to no avail.

Here is what I have tried:

1. We have the same vid card, so I switched them out

2. Updated ALL drivers for MB, VGA, BIOS, Win7 mostly through the manufacturer websites.

3. Enabled Vsync and Triple Buffer in the VGA control panel

4. Forced the VGA to max graphics through the Nvidia Control Center for a theory that the PC is rendering faster than the monitor can refresh

5. I have ran another game and the lines are still present

6. Tried underclocking the VGA since it is shipped OC'd

7. We have ran the game on my PC with the same monitor, NO LINES. Again, NO LINES WHEN ON MY PC WITH SAME MONITOR AND VGA
Still lines on hers....
I have tried all these things before posting this. Thank you so much for helping me figure this out.
On to the specs:

The monitor is a Viewsonic vs13860

Specs on [...] -R&cat=MON
So its a 600 W corsair power supply, remember when I said we have the same card? I run a 500 or 550W PS on my PC

PC Specs from the Win7 Ex... Read more

A:Scan lines / Screen Tearing for Video Games | Win7 Brand New PC build

Welcome to TSG Hazey.

It might be basic, but have you tried running the program in compatibility mode? Rightclick the icon, choose properties, compatibility, then run it as WinXP SP3.

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Hi there. I didn't know which section to put this in, so if its in the wrong place please move it.

So I've had this problem since I built my computer a few months ago, it is completely sporadic and seemingly random. Sometimes my computer won't freeze for days, other times shortly after start up.

When it freezes everything stops, the keyboard and mouse are unresponsive (no Ctrl-alt-del etc.) and if sound is playing there is a sort of "glitch" then silence. I don't know yet whether this is hardware related or software related.

Here are my computer specs:

ASUS Black Blu-ray Drive SATA Model BC-12B1ST/BLK/B/AS - OEM

XFX HD-697A-CNFC Radeon HD 6970 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card with Eyefinity

COOLER MASTER HAF 932 Advanced Blue Edition RC-932-KKN3-GP ATX Full Tower Computer Case with USB 3.0, Black Interior and ...

Intel Core i7-2600K Sandy Bridge 3.4GHz (3.8GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor BX80623I72600K

CORSAIR Enthusiast Series TX750 V2 750W ATX12V v2.31/ EPS12V v2.92 80 PLUS BRONZE Certified Active PFC High Performance Power ...

Intel 320 Series SSDSA2CW080G310 2.5" 80GB SATA II MLC Internal Solid State Drive (SSD) - OEM

Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive

ASUS P8Z68-V PRO LGA 1155 Intel Z68 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS

Patriot Viper Xtreme 8GB (2 x 4GB) RAM
Some... Read more

A:[SOLVED] Computer freezing randomly (brand new)

go to bios record temps and 12v readings.

update all your drivers from intel or ASUS website

Graphics mainly.

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Answer Match 50.4%

It freezes especially while streaming video (even simple youtube videos) as well as when gaming (compatible games) and sometimes just when I'm browsing the web.  It freezes in brief intervals of a second to a few seconds and makes a repetitive buzzing sound if there is sound being played when the freeze happens.  See video below

A:Why is my brand new laptop freezing (see youtube video)

Check if all your runtimes are up to date; Flash, Shockwave, Java, etc.

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Ok I recently bought a Toshiba Satellite laptop brand new. I've been having somewhat of a problem though. I've put several programs on the computer, none of them have high specs that the computer would be struggling with, examples include the computer game Myst, this language learning program and a couple others. I've been having a problem where for example in Myst I will get to some point where I click to move to a new area and then the computer starts reading the disc to get the data and then the game freezes and I get that error message which says an error has occurred and this program must close and you can choose to send microsoft an error report or don't send. When this happens, it occurs right as you click on some sort of new option and the computer begins reading the CD/DVD so it can proceed. It doesn't always do this when loading from the disc though which I find strange.

This computer is brand new, I have done absolutely nothing to it in the way of modifications. I'm really kind of disappointed by these problems and I can't understand why they'd be occuring. Does anyone have any idea what the issue could be here? Thanks a lot.

A:Brand new laptop program freezing problem

Try cleaning the cd, also you may want to uninstall and reinstall the game Myst

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Answer Match 50.4%

Ok I recently bought a Toshiba Satellite laptop brand new running XP. I've been having somewhat of a problem though. I've put several programs on the computer, none of them have high specs that the computer would be struggling with, examples include the computer game Myst, this language learning program and a couple others. I've been having a problem where for example in Myst I will get to some point where I click to move to a new area and then the computer starts reading the disc to get the data and then the game freezes and I get that error message which says an error has occurred and this program must close and you can choose to send microsoft an error report or don't send. When this happens, it occurs right as you click on some sort of new option and the computer begins reading the CD/DVD so it can proceed. It doesn't always do this when loading from the disc though which I find strange.

This computer is brand new, I have done absolutely nothing to it in the way of modifications. I'm really kind of disappointed by these problems and I can't understand why they'd be occuring. Does anyone have any idea what the issue could be here? Thanks a lot.

A:Brand new laptop program freezing problem

Attach a HiJackThis log of your computer.

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Answer Match 50.4%

I just bought a Lenovo G550 Laptop from the Microsoft Store. Brand New. I've had it for less than a full day. I started it up fine the first two times. I then started to install my programs (iTunes, MS Office, etc.). I ran a Windows Update. Restarted. And now it freezes at the "Starting Windows" screen. Right after the little balls form the Microsoft Logo. I'll even get the sound, although it's about a minute late. I've restarted it in Safe Mode, and it's fine there. I've tried using restore points, and it keeps telling me that the restore points have been deleted. I've tried disabling both the WLAN and the USB through the BIOS. I've tried disabling all startup programs through MSCONFIG. Still nothing. Does anyone have a suggestion? I'd format it and reinstall Windows, but it didn't come with a disk, and I didn't have a chance to create a Backup. Please Help!!


A:Freezing at Starting Windows - Brand New Machine

I would take it back stores have to take a product if you brought it within 7 days of the purchasing, if you can?t do that there should be a CDKey on the bottom of your laptop if you can get a copy of windows 7 (with ever version you have e.g. Home, Pro, Ultimate) reinstall windows.

2 more replies
Answer Match 50.4%

Hi, I just finished building my new computer a few days ago. I'm still in the process of loading everything on, but it's already giving me a little bit of trouble. I think it's only done this three times, but thats enough for me to see it as a problem. Here's what happens: The computer will freeze and repeat a millisecond of whatever audio it's playing, giving a nice buzzzzz sound. The weird thing is, after about 5-10 seconds of that, it will continue normally for about a second, and freeze up again for another 5-10 seconds. When it continues normally, the mouse will move, until it freezes again. If I move the mouse rapidly while it's "frozen", it will carry out that action when it unfreezes for a second, as if the command is being acknowledged and is just backed up. Sounds like something's using all my CPU for some reason? It happened the first time while I was listening to iTunes and installing my Panda Antivirus software. The second time I'm not sure what I was doing, but it didn't do that continuing thing, it simply froze and stayed like that (while repeating the playing audio). The latest time, I began playing a video on Vimeo and full-screened it. It froze on the audio, so I pressed Esc, and when it snapped out of it for a sec, it got out of full-screen, but it just froze and unfroze for a few minutes until I shut it down. I wish I could see what was eating my CPU when this happens, but the computer isn't functional for enough time for me to call up Task Manag... Read more

A:Brand new self-built computer randomly freezing

Why don't you have the task manager running straight after boot up?

7 more replies
Answer Match 49.56%

My hard drive was replaced 3 weeks ago. I installed OS and the bear minimum software. I then installed all patches/updates to OS and office that were available through windows update. ever since day 1 - this computer will not stop freezing up... it is constant. I have already posted here and had computer hijacked - I have ad-aware and run it daily. the puter even freezes on start -up on occassion - rarely runs for more than 1/2 hour at a time.... always will freeze when it isn't used for several minutes... all power settings have been shut off - no screen saver/powering down monitor/or hibernation .... I feel like it could be a driver... I already uninstalled Nvidia Gforce3 ... so windows is using a generic video driver - hardware settings shows nvidia being disabled. I don't know what else to do . Here is an updated hijack log. Any advice?

Logfile of HijackThis v1.97.7
Scan saved at 6:36:37 PM, on 6/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXPPS.EXE... Read more

A:freezing constantly.

8 more replies
Answer Match 49.56%

OK I know MSN freezes on all computers every now and again but mine has been playing up a lot lately.

In the past it has frozen during conversations etc...But in the past few days it shuts down immediately upon opening it (each time).

It says 'Not Responding'.

I've tried closing it while frozen using Task Manager however this does not work - (I've left it 5mins+ to close - nothing happens!)

I've tried Shutting Down or Restarting the computer. Each time it takes about 1-2mins to respond and then it says 'Logging out' and then 'Shutting Down'.
However it stays on the 'Shutting Down' screen for ages. I've left it on one for 2hrs.

Each time I end up having to just manually shutting down the laptop by cutting the power...

Anyone know how to resolve this?

Thanks a million!

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