Tech Problem Aggregator

Constantly freezing, Ctrl+Alt+Del doesn't do anything, have to manually shut down computer

Q: Constantly freezing, Ctrl+Alt+Del doesn't do anything, have to manually shut down computer

I have a 2 year old Dell desktop Dimension E521 with Windows XP. Recently it has been freezing several times a day, sometimes while on the internet (with both Firefox and Internet Explorer), sometimes when just working on a Word doc, sometimes with nothing open and the screen saver is on. When I hit Ctrl+Alt+Del the task manager doesn't even come up and I have to press the power button on the tower to get it to shut off. Ran several virus scans (AVG, avast!) and they say no virus, but a friend who is good with computers said it sounds like a virus. Cannot do a system restore, it goes through the process and then says "unable to restore to specified date". I have tried at least 10 dates and none work. A few times after it freezes there is a loud beep coming from the tower, I read in a previous forum that could be a fan problem, but I am also having other issues besides the beeping. Any ideas what I should do?? Thanks MP

A: Constantly freezing, Ctrl+Alt+Del doesn't do anything, have to manually shut down computer

I would first take steps to satisfy myself that the system is not overheating.Freezing is one of the symptoms of overheating, among other things.I would check to ensure that the fans installed are all working properly (visual observation) and then I would enter the BIOS and check the registered CPU temperature after one of these freezes.Cleaning the Interior of your PC - http://www.bleepingcomputer.com/tutorials/cleaning-the-inside-of-your-pc/ Louis

1 more replies
Answer Match 78.12%

I have a windows xp professional operating system. I was trying to visit a website for my brother but he gave me the wrong website. After that my computer has been running slow and freezing to the point that I have to manually shut it down and restart it in safemode.
 
I ran my McAfee virus program and no virus  was found. I ran malewarebytes and some malware was remove but the problem was not resolved. I also did the last known good configuration on my computer and still doing the same thing. 
 
I got an error message that I never seen before this issue. It has only appeared a couple of times: ScService.exe has caused an error and needs to close. I don't know what it is. I don't know what is going on with my pc. All I know is that it was running fine until I went to a website.

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Answer Match 70.98%

I have windows xp. I cannot restart or shut off my computer except manually. If I don't the message will say computer is shutting down and that's it. Can It be fixed?

I also need a 3D graphics card. I know one should have come with the computer, but I had a virus and I destroyed all files and in turn wiped out all manufacturer applications. I have restored enough for it to run except for the graphics card. Is there a safe one to download free off the Internet or a good one to buy at best buy to play games like Maple Story, and Gametap? I will upgrade in the future, but I heard windows Vista is bad. Until then, what do I do?
 

A:Computer will only manually shut off

here are 2 weebsites to look at ,maybe they can help you.
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

http://www.aumha.org/win5/a/shtdwnxp.php
 

2 more replies
Answer Match 70.14%

Recently I'm often having to force my XP Media Center to shut down, by manually pressing the on/off button. Does this harm the computer?
Thank you! You are ALWAYS so helpful!
 

A:Forcing a computer shut-down manually

14 more replies
Answer Match 68.88%

Hi, I've been having this very annoying problem for a while now. I am searching the net for days now but can't seem to find a solution. My laptop is around 10 months old, and the last couple of weeks I've been experiencing these random freezes. It doesn't matter what I do it just happens - sometimes when browsing on the net, or even when no browser is open and just working on a Word document. There are days when it can go hours without any problem, but these freezes become more and more frequent. The Task Manager doesnt come up, the only thing I can do is manually shut down. I have no idea what is causing this - just thought it could be Window7 related problem. Please, someone help me figure this out because it is becoming very annoying.

Gateway laptop NV54 Series
Pentium (R) Dual-Core CPU 2.20 GHz
4.00 GB RAM
Windows 7 Home Premium (64-bit)

Thanks for any help.
 

A:Solved: Random freezes, have to manually shut down computer

6 more replies
Answer Match 68.04%

Logfile of HijackThis v1.99.1
Scan saved at 12:09:54 AM, on 3/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Prog... Read more

A:Computer is slow has to be manually shut down.. freezes up frequently[moved from xp]

You have a lot of stuff running there.

I would start by uninstalling anything that you do not use or did not install in your add-remove programs.

I would definitely get rid of McCraffe. (if you can)_
I would also uninstall windows defender and AVG anti spyware.

I would disable zune, xbox, ctfmon from start up and much much more.

Then I would download and run MRU Blaster and CCleaner

Everthing you installed looks like it is running on start up.

here is what my fully functioning system looks like:
Logfile of HijackThis v1.99.1
Scan saved at 4:32:32 PM, on 3/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\explorer.exe
C:\HJT\hijackthis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe

O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32... Read more

5 more replies
Answer Match 66.78%

Hi there, my dad's laptop, an Acer Aspire 7763z-4809 running Windows 7, has one of the most bizzare problems I have ever seen.
 
He described the problem to me as the screen constantly flipping around and changing orientation all by itself. By pressing the arrow keys you can also flip it manually... sometimes.
 
I turned on the on-screen keyboard to find out that Ctrl and Alt are constantly being held or toggled. Alt and Ctrl can sometimes be temporarily disabled by just pressing those keys, but they will just toggle on (pressed) again, or flicker between being pressed and not pressed. On top of that, whatever is going on seems to really like flipping the screen upsidedown, or just flip it in random directions (but usually upsidedown). I guess it is doing this with the ctrl+alt+arrowkey hotkey combination (which I didn't think was enabled...). And on top of this, it seems to be pressing right click a lot (or some equivalent), because context menus often come up.
 
Bizzare, right? The laptop is extremely hard to navigate, because it has a mind of its own. Between the screen flipping, ctrl and alt being toggled at random, and context menus going haywire, it's a complete mess.
 
It seemed to be lacking a virus program, so I was able to very awkwardly get Microsoft Security Essentials installed (just typing "MSE" into google was hard, let alone installing the software) and I ran a scan. Problem persists.
 
Plea... Read more

A:Alt and Ctrl keys constantly toggling, screen constantly flipping

Computer Hope has listed a few ideas on this problem. May be worth a quick look -
Flipped monitor display in Windows
 
Tell us if this helps or not -
 
Regards -

2 more replies
Answer Match 66.78%

So this started happening for a few days now. Just looking at the memory ram meter, it says its at 50% but I have 6GB of DDR3 RAM.

Computer will randomaly freeze, keyboard doesn't work and mouse won't respond. Have to push restart or shutdown button on my rig to restart my pc. Any help?

Ran a few AV scans using malwarebytes, AVG, iobit system care, CCleaner, etc. Nothing shows up? Any help would be awesome!

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping 4
Processor Count: 8
RAM: 6135 Mb
Graphics Card: NVIDIA GeForce GTX 570, 1279 Mb
Hard Drives: C: Total - 953766 MB, Free - 267520 MB;
Motherboard: EVGA, 132-BL-E758
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
 

A:Solved: My computer keeps freezing, having to reboot manually.

7 more replies
Answer Match 65.94%

Im having problems in the late with this issue. I tried to switch RAM's in other slots, didn't help. I tried to run MemTest for 3-4 hours, 3 passes went without any error. Then i reformatted Windows and still i got errors. Sometimes days are passing before it suddenly happen, sometimes 2-3 times per day. Its really annoying, cause this is "almost" a new computer, only 1 year old builded by me. Problems started some 4-5 months ago

EDIT: sfc /scannow didn't show any error whatsoever

A:Computer is freezing without BSOD's, forcing me to manually restart it

http://www.sevenforums.com/crashes-d...tructions.html

Post the other files, they hold a lot of info!!

Thanks

9 more replies
Answer Match 65.52%

I have no idea what my sister and her friends were doing on the comp for a couple of days that i decided not to use it, but now:

- a few programs take forever to load or don't load at all, but they do show up under the processes tab in the task manager
- after pressing Ctrl Alt Del, the task manager icon appears in the system tray, but the thing only shows up a minute later
- my system recovery is "not able to protect my computer," and restarting does nothing
- actually, when restarting or shutting down Windows, it stops at where it only shows my desktop background and cursor [which is still able to move] and nothing else after that, so i have to hold the power button and force it to shut off
- when I right click the desktop and click on "Properties..." [or something similar to this action] it doesn't show up at all, and whenever I try to open any application after that, they don't even load at all either
- and probably other stuff that I haven't took note of yet...

Things i've tried to get rid of these problems:
- Virus scan with avast!, a couple viruses found and fixed, but nothing changed.
- disk clean up, nothing changed
- registry clean, nothing changed
- CURRENTLY defragging my C drive, hope something changes..

Anyone know what the heck's going on!?
Anyone got any suggestions on what to do next?
Anything helps and would be greatly appreciated!

A:programs not loading right, computer doesn't shut down right, sys recov doesn't work

no replies yet? :(

anyway, just stopped by to say that when shutting down, it takes forever to get to the "Saving your settings..." screen, and that's where I decided that it stops and nothing else after that.
Defragged my C drive, still no results besides the computer feeling a bit smoother-running o_o

1 more replies
Answer Match 64.26%

Recently, my computer has been randomly freezing after long hours of usage. Ctrl+Alt+Del and other keyboards and mouse controls do not work when it happens.

Previously, avast have detected a rootkit infection and have it removed. Strangely, this erractic behavior still continues. My scan with Malwarebytes and Avast right now shows no threats.

What other possible causes could it be?

A:Computer randomly freezing, Ctrl+Alt+Del does not work.

Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

1 more replies
Answer Match 62.58%

Okay, SO I just built my new computer and everything, but everytime I close Firefox, I have to Ctrl Alt Del End Process and its really annoying. I am using the Default Theme, with no addons. I thought AVG was doing something to mess it up, and that didn't even work when I unistalled it. I ran Spybot S&D and removed the crap, fixed selected items yadda yadda! Here is a HijackThis log too: Also You know when you goto websites, and there is the live chat button, and you can talk to the live chat operator, or you click on a picture/thumbnail to make it bigger. Well, I click them and nothing happens either. So I dont know wahts wrong. I cant even click pics to make them bigger.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:27 AM, on 8/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\vVX3000.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\AIM6\aim6... Read more

A:Solved: Firefox 3 Have to Manually Ctrl Alt Del End Process

16 more replies
Answer Match 62.16%

I have a Toshiba Satellite L305-S5919 with Windows Vista. It has been freezing about every 30 minutes-1 hour. It started last night after i got a blue screen saying it was shutting down to prevent any damage. This occured while i was playing World of Warcraft and listening to Itunes. Im currently in safe mode with networking. It's not freezing while in safe mode. I also use AVG Anti-Virus Free Edition. If anyone can help it would be greatly appreciated. Thank you.
 

A:Computer freezing constantly.

It may be shutting down due to overheating. Most laptops are not designed to be gaming machines. You can try using compressed air to blow dust out of the vents and see if that helps.
 

2 more replies
Answer Match 62.16%

Hi:
 
For the last few weeks my computer has been freezing up on me constantly and I've had to restart it to get things back to "normal". 
 
I know that various things cause your computer to freeze and thought that maybe that the fact that I haven't done a defrag in a while could be the problem.  I defragged last night and unfortunately, that didn't resolve my problem.
 
I've did a full scan with Dr. Web Cureit(took around 12 hours) back in late August and a few things were found which I deleted.  Then about a week or so ago I did a full scan with Malwarebytes and it found a few things and I thought that was that. I don't know what else to do.
 
Any help would be greatly appreciated.
 
Thanks,

A:Computer Freezing Constantly Every Day

Hi: 
I totally forgot the process of how things are done when asking for help if you think your computed is infected. I've since download DDS and used it.
 
As far as the scan goes I'm in the dark about what could be the problem with my computer constantly freezing a couple of times every day.
 
 As I said in my first incorrect post, during the last few weeks my computer has been freezing up on me constantly and I've had to restart it to get things back to "normal".
 I know that various things cause your computer to freeze and thought that maybe that the fact that I haven't done a defrag in a while could be the problem.  I defragged last night and unfortunately, that didn't resolve my problem.
 I've did a full scan with Dr. Web Cureit(took around 12 hours) back in late August and a few things were found which I deleted.  Then about a week or so ago I did a full scan with Malwarebytes and it found a few things and I thought that was that. I should also mention that there have been these error messages popping up for Norton every few days "Symantec Service Framework encountered a problem and needed to close".  When I typed in a search I came up with the following website http://www.symantec.com/business/support/index?page=content&id=TECH178798
I didn't install anything as I wasn't sure that I should. 
 
Edit:
 
When I turned on the computer today (October 3, 2013) I had the following error message from Micros... Read more

3 more replies
Answer Match 62.16%

For the past few weeks, my computer has just been constantly freezing every few seconds. I've run AVG, Spybot, and even downloaded and ran Norton...none found anything wrong with the computer. I also tried re-starting in Safe Mode and then re-starting again in regular mode as a friend suggested. Did nothing.

My laptop is a little over 1 year old. It's a Lenovo running Windows 7 Home Premium, Service Pack 1. Has an intel Core i5 processor, and is used only for internet browsing and video streaming.

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:27:18 PM, on 9/10/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\AIM\aim.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Lenovo\VeriFace\PManage.exe
C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\EgisTec BioExcess\EgisTSR.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray... Read more

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Answer Match 62.16%

My computer is constantly freezing. When I click on something or type anything, it just sits there. It is very annoying..... Will you send me instructions to reformat my hard drive and reinstall XP, in case it gets that drastic, please, lol. Thanks, Renn
It froze 3 times while I was typing this.
 

A:Computer is constantly freezing

8 more replies
Answer Match 62.16%

Windows updated late last night/early this morning as I turned it off. I'll also say that Zonealarm has updated.

Today, my computer is constantly freezing. All I can do is manually power it off. It is freezing about 5-10 minutes into startup.

thanx

A:Computer constantly freezing

Hi and welcome to TSF try a clean boot to trouble shoot see these links How to configure Windows XP to start in a "clean boot" state
How to perform advanced clean-boot troubleshooting in Windows XP

1 more replies
Answer Match 62.16%

Hello. I am having a very difficult time using my laptop. Dell Inspiron 6400.
About 1 mos ago my computer started to freeze up whenever I opened Mozilla, or up to the tool bar to change any options. The freezing would last about 30 seconds, after which things ran normal

I deleted Mozilla and started to use explorer, the problem surfaced there as well. I finally did a "dell restore" that solved the problem for a few days, but then the problems started again.

I have run memory check and the full dell diagnostics and everything comes up okay.

Now every time I open explorer up, my computer freezes for aprox 30 seconds. Also when the computer first loads up, it also freezes for aprox 30 seconds.

I did spybot, adaware, ccleaner and the trendmicro virus scan.

Any help would be greatly appreciated!!


thanks,


Ased




DDS (Ver_09-03-16.01) - NTFSx86
Run by Melissa at 14:00:33.40 on Thu 03/26/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.548 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall Plus *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeep... Read more

A:computer constantly freezing up!

just an add on, that if I go to procoss manager and cancel the taskmanger
process, then things seem to work okay until I load windows from the
start again

thanks for your help


Ased

2 more replies
Answer Match 62.16%

I am running Vista Basic

My computer is constantly freezing. I have done scans for malware/virus's and it comes back clean. But still freezing.

Any help would be much appreciated.
 

A:Computer constantly freezing

for instances, how often your computer is freezing? I mean, are you running some applications when it freezes?
 

10 more replies
Answer Match 62.16%

Hello,

I am having a lot of dfficulty with my computer. Since a few weeks now, the computer will randomly begin to freeze. Sometimes right away after start, or when left inactive, other times it will work for hours then suddenly freeze up. I am not sure what the problem is. Last month I had trouble with my Ipod and had to reformat it, which led me to reinstall Itunes. Ever since then the computer has been crashing and I will have to restart everything.

Any help would be much appreciated. Thanks.

A:Computer is constantly freezing

Hi .Since you fingered iTunes...I would go to Event Viewer and see if there are any errors listing iTunes as the troublespot.How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/ If so, I would uninstall it, reinstall it.How much free space in C: partition? How large is C:?How much RAM installed on system?If there are any errors in Event Viewer citing IDE0, IDE1, etc...post the details of those.Louis

5 more replies
Answer Match 62.16%

I have a Dell Inspirion Laptop that has begun freezing up. I spoke with someone that builds computers and he told me to run msconfig, which I did. I wasn't sure what to do once I got to that screen so I didn't change anything. Now, I can't get online and not much of anything will open.
Should I just re-install XP or use this laptop for a boat anchor?
 

A:Computer constantly freezing up

10 more replies
Answer Match 62.16%

OK, well, to start with, thank you to everyone who tries to help me out with my issue, means a lot!

OK, so the issue is, my computer (recently) has decided to be a prick and at random times after start up (could be before i log in, could be in 4-5 hours) it will freeze up, nothing on the screen will load, all sounds will stop, and mouse wont respond, the only way to un-freeze it is to manually reboot the computer, it happened after i put a new graphics card in it, (nVIDIA GeForce 5500) i successfully installed the drivers and the card, and had fun with my semi-improved graphics, then came the freezing, i tried everything, even removing the card, removing everything about nVIDIA that was added, and system restoring to a factory reset. still freezing, any help once again is GREATLY appreciated, right now the card is OUT of the computer.

Specs:
Compaq Prescario SR1426NX
Intel 4 Pros.
3 GB RAM

If you would like any other info, ask and i will be more then happy to get it for you

THANKS again!
~Mohawk
 

A:Computer Constantly Freezing, I've been everywhere

6 more replies
Answer Match 62.16%

Ok, First my system stats...
Compaq Presario 722US Notebook
1.1Ghz
256 Mb Ram(upgraded to 384 bc of freezing, no luck)
Xp Home Sp1 Fully updated

Ok, no matter what im doing my laptop freezes constantly.
I contacted compaq, download softpaqs and flashed BIOS.
No luck, so i formatted and restored. Still freezes. No new software or hardware installed, doesn't seem to be overheating, fans are working. No idea whats going on. Can someone help me?
 

A:Computer Constantly Freezing

16 more replies
Answer Match 62.16%

This issue just started yesterday morning. I woke up yesterday morning to find the computers monitor (which went into hibernation) and the CPU still running (apparently soeone other than myself was on the computer and left it on overnight). I should also mention that the internet was still running as well (internet provided by my cable company)

Because the computer was unresponsive, I had to manually shut it down and turn it back own. It booted up like it normally should, but then 15 minutes after starting it up (and while I was on the internet), it froze. The mouse would not respond, ctrl-alt-delete wouldnt work either, so again I had to manually shut it down.

However, when I tryed to start the computer again, my monitor would display a message such as "No Input Signal" and 5 seconds later would go to sleep. So I was forced to manually shut it down again. I would get this same error message 5 or 6 times before the hp splash screen would come up and load like it normally should. However, the computer would only last between 5-15 minutes before freezing up again.

Once I manually shut it down for the 10th time and turned it back on again, I got an error message about some DLL's were corrupted or missing which prevented Windows XP from loading normally. So I did a PC recovery, and got XP to run again, but the computer is still freezing.

I'm worried that the constant freezing and me having to manually shut it down would be causing more problems. I actual... Read more

A:Computer Constantly Freezing

It could easily be malware, assuming that your recovery of xp was a repair and not a clean installI've ran a Spyware program (Advanced Spyware Remover I got from majorgeeks) and had 7 infections removed.Would you elaborate on this?

10 more replies
Answer Match 62.16%

My computer's problem is that all the programs and everything that's running suddenly freezes (programs, mouse, music, etc.) from time to time. Especially when I'm watching videos, usually on fullscreen, or on particular websites such as Twitter or those that take a while to load, are sluggish when scrolling through or have a lot of content. After it freezes, I would have no choice but to restart the computer. I tried formatting my computer, and installing the system on a new hard drive with plenty of space. I also cleaned out the dust from the CPU to make sure it's not over-heating, used a few programs and cleaned out the registry, deleted unused files and programs but nothing seems to work, the computer still freezes pretty often. After I formatted the computer, it started freezing less often and the blue screen where Disk Checking occurs stopped appearing whenever I had to restart my computer. Which means it helped a little bit to format the computer, but did not solve my problem. Hope you can help!

System Information:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz, x86 Family 15 Model 4 Stepping 9
Processor Count: 2
RAM: 510 Mb
Graphics Card: NVIDIA GeForce FX 5200, 128 Mb
Hard Drives: C: Total - 119232 MB, Free - 112560 MB; D: Total - 119232 MB, Free - 87488 MB; E: Total - 119232 MB, Free - 119164 MB; F: Total - 119232 MB, Free - 1... Read more

More replies
Answer Match 62.16%

Hey, I found way too many processes in task manager.. and the amount seems to keep increasing, so far its 41.. what should it be? on average ..
Not too long ago there was some major virus's found on the computer but it was eventually fixed, all though im still not convinced, as it still shows signs of virus', also the screen randomly goes black as if its failing to refresh, ive updated the graphics card drivers so hopefully thats fixed that problem. Id just like somebody to check the log file just so i can be sure that theres nothing wrong :)

Logfile of HijackThis v1.99.1
Scan saved at 22:43:17, on 30/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system... Read more

A:Computer constantly freezing

Hi Shadowraider and welcome to TSF

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers

There is no set average for running processes as these will depend on the PC and the applications installed. They will constantly increase/decrease while the computer is running, as programs (including background processes) are opened/closed. e.g. I have 42 processes running with an open browser and notepad opened. The rest are system processes, anti-virus program, firewall, anti-spyware and a few programs I chose to run at startup. Some users will tweak the startups to get down to about 25 processes but that's usually not needed unless your computer is really slow to boot up or slow at opening programs or responding to user input.

I don't see any malware in your log but I will take a further look to make sure, however..........

I notice that you have more than one anti-virus programs on your machine (AVG & Symantec). That's not a good idea!!

This messes up the machine pretty badly. Alike firewalls, anti-virus programs have conflicts co-existing with each other & may produce undesirable results. Please uninstall ALL leaving only one of them.

ALL the antivirus programs must be removed via add/remove program.
For any program that doesn't have an add/remove entry, you will have to do this:re-install the program -> reboot -> uninstall## Do NOT proceed with the rest of the fix until you have resolved t... Read more

19 more replies
Answer Match 62.16%

For a few weeks, my computer has been freezing a lot. I reinstalled drivers updated windows and software, tried everything, but is won't stop. No information related to the freezing is left in the event viewer, so I think it is a hardware problem.. My computer is less than 2 years old so a worn out hard drive is pretty much out of the question. The freezing usually, but not always occurs when the computer is working hard (serveral apps open at once, video editing, etc) and seems to occur more often when the computer has been on for a long time. The freezes usually happen every few minutes and it is driving me CRAZY! I want to pick up my computer and throw it at a brick wall because I can't get anything done! HELP! PLEASE! What is going on?! I think it could be a processor problem but I'm not good with hardware so I need help urgently! Thanks!
 

A:Computer constantly freezing! Need Help!

7 more replies
Answer Match 62.16%

My dad has a computer with Windows XP on it which he runs his business off of and it is constantly freezing on him, let me get into more detail..

You will still be able to move the mouse around and you can maximize programs but once you do that you cant do anything more with them, and everything just eventually stops responding. The problem started out where the computer would freeze after being inactive for about 10 minutes, as long as he was at the computer doing something it would work fine but if he left it alone it would freeze.

Well we tried some things first to try and fix it, ran AVG but of course the computer froze during the scan. I tried to do a simple system restore, problem is the computer freezes during and it does not have time to finish it. So i went on to run a checkdisk (chkdsk /r) and had it run on startup, problem is the computer froze during the checkdisk aswell. After another day it starts freezing even when he is using it, first after about 10 minutes and now its down to 5 minutes tops. So since he has his older HDD in the computer still that he uses as extra disc space now I went ahead and booted off of that, its really bogged down like it was before he got his new computer but atleast it works. That one has a recovery console built into it so i booted off of that and ran chkdsk /r on his C drive (which ofcourse is the one we are trying to get fixed). Some problems found and repaired, great! Booted off of the drive it still freezes.

So lastly ... Read more

A:Computer constantly freezing (XP)

When was the last time the computer was cleaned out with a can of air?

16 more replies
Answer Match 62.16%

I have a Dell Optiplex SX280 and it just freezes constantly, the power light turns orange/yellow and i cant restart it with Ctrl+Alt+Del so i shut it down manually. I did a spyware scan nothing came up i also defragmented the computer. What could be the problem???? If anyone could help it would be greatly appreciated

A:Computer freezing constantly

Check Event Viewer for any errors, and check Device Manager for any problem drivers

6 more replies
Answer Match 62.16%

HELPPPP! For the past three days I have been experiencing random freezes constantly!!! I have a Sony Viao Notebook with Windows XP. I have performed every check I can think of, but I'm not all that computer literate. I will be typing, sometimes in outlook, sometimes in WP, and the cursor freezes in space and my only option is to turn off the system. Even control, alt, delete to stop the process will not work. What's going on? I need help. I have too many projects to suffer this annoying bugaboo!

Thanks
MizGing
 

A:Computer Freezing Constantly

Get hold of a memory test, put on bootable floppy and test your RAM.
 

3 more replies
Answer Match 62.16%

My PC is freezing alot mainly after internet activity and especially after e-mails are sent.
This is my Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 1:10:32 PM, on 12/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wpabaln.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Startup Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1... Read more

A:Computer Freezing Constantly

9 more replies
Answer Match 61.32%

ok so, i have no idea on how this happened. one day, i was playing a computer game (warcraft III if you must know, i'm sort of a dork in this way XD) and decided to minimize the game in order to open up windows media player to listen to some music. well, the minimizing took forever and eventually it froze. frustrated i turned the computer off. now, everytime i turn on my computer it will be stuck at the windows xp loading screen for around three minutes before going to the login screen. if i don't log in immediatly, it freezes. when i do log in a window will pop up saying i have recovered from a serious error. then, when i try to open ANY application, program, file etc., it freezes. the only way i am able to get online is in safe mode with networking, which is limited with no sound. i know this is not a virus because i have the program Deep Freeze 5 on my computer which is supposed to keep the computer at stock settings everytime i start up. i have tried using the system restore that XP provides but that has not worked. i do not want to have to re-install windows because the microsoft office i have is out of downloads and i do not have another. i currently have a Dell Inspiron 6000 and i belive i have windows XP 2001. please give me any advice possible, i really can't afford to get a new computer. I will get any other info requiered to help solve this problem.
Thank you for your help
 

A:computer constantly crashing/freezing HELP!

7 more replies
Answer Match 61.32%

it started a few months ago and at the time i just kind of ignored it cause i tend to procrastinate pretty much everything. but in the past few weeks i've actually been trying to fix this, and at first i thought it was just a trojan or some other type of malware. so as usual, i updated and ran spybot, but it came out clean and it still continued to freeze on me. i was adamant it had to be a trojan, so i downloaded AVG anti-virus which found and cleaned 6 trojans which i knew i had and i figured, problem solved. but it wasn't, it continued to freeze on me, no matter what i was doing. in fact the only time it really doesn't freeze on me is when i'm idle on my desktop not doing anything. so i googled frozen comps and have summarized that its either a temperature problem, a power problem, a memory problem, or a hard drive problem. so i opened my cpu and cleaned out the very little dust on the fans and made sure they were running properly, which they were, and left the bay door open just in case. yet it still froze. i made sure the power cord was firmly in it's socket and in the outlet and yet it still froze which led me to believe its an internal problem. so i cleaned up my registry and defragged my drives and yet it still froze. in fact it would freeze half way through my defrags. but the strange thing about my freezes i noticed, compared to other people's that i've read, is that when mine freezes, any music or sound thats playing continues to ... Read more

A:My computer is freezing constantly and randomly.

16 more replies
Answer Match 61.32%

For the past few weeks my computer has been acting up; a little slow and occasionally would freeze up. A couple of days ago, it started to freeze up constantly. It's a pretty new computer (about a year old.) It's a Dell Vostro w/ Windows XP Pro, Serv Pk 3, version 5.1.2600. When it freezes, Ctrl Alt Del does nothing. A few times when I'm trying to get it to unfreeze, it starts making a loud, uninterrupted buzzing noise, something I've never had happen before.

I have no idea where to start to figure out what's causing this. I don't know if any of it's relevant, but here's some more info on the computer and what I've checked:

Memory

Total Physical Memory 3072 MB
Avail " " 2.34 GB
Total Virtual Memory 2 GB
Avail " " 1.96 GB
Page file space 4.84 GB

I also checked the following and it says OK, anywhere that it says STATUS; HARDWARE RESOURCES, (DMA, I/O, IRQ's, Memory,) COMPONENTS, and SOFTWARE.
I've cleared cookies and temp internet files and defragged it. I checked Windows and my security programs and downloaded any updates.

The O/S is Win XP It does not have MS Office installed, I use Open Office instead. I use mostly Firefox as my web browser, but I also have IE and Chrome installed (I'm pretty sure
they're the latest versions.) I have the following security programs installed:
AVG Free 8.5
SuperAntiSpyware Free edition
Spyware Blaster

I moved my computer a couple of days ago and it is ... Read more

A:Solved: My computer is freezing up constantly

16 more replies
Answer Match 61.32%

My computer has been very slow of late. It seems to hang up and/or freeze (for various amounts of time) whenever I pull up any application (internet, programs, folders, anything).

The computer is about 3 years old.

Any ideas why it's doing this?

A copy of the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:24:44 PM, on 9/5/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Microsoft\BingBar\BingBar.exe
C:\Program Files (x86)\Microsoft\BingBar\BingApp.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_271.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_271.exe
C:\Users\Jennifer\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Micr... Read more

A:Computer Constantly Hanging Up/Freezing

bump
 

3 more replies
Answer Match 61.32%

My laptop has been freezing a lot lately. All programs freeze up, I get "Computer Not Responding" when I ctrl,alt,delete. Once I close the extra programs I don't need to run, I will try to open Internet Explorer or Yahoo Messenger but nothing happens. When I attempt to restart the computer, it will shutdown to the "Sony Vaio" screen saver and then sit there until I manually turn off the power switch. Also, usually after about an hour or so, I'll get the so called "Blue screen of death" and am forced to restart my computer.

I'm not really sure what the problem is and obviously it's stemming further than this, but here's a HijackThis log for good measure:

Logfile of HijackThis v1.99.1
Scan saved at 5:29:59 PM, on 11/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\Atiptaxx.exe
C:\WINDOWS\System32\WScript.exe
C:\Program... Read more

A:HijackThis Log - Computer freezing constantly

somehow I don't think this is a security issue so I'm moving this to XP forum where it can get attention
 

1 more replies
Answer Match 61.32%

I have just about had it with my computer, honestly. Just recently, in the past month or so, my computer has started putting my wifi into limited. For no reason. Yes, I have tried all the fixes on the main post. Yes, I've turned off the 'allow disabling' of it. It just is a mess.  Not only will it go to limited, but it will completely hard lock my computer (but only sometimes) I didn't really connect the two until recently, because I realized it always happened once the limited showed up on my wifi. I have no idea what's causing it. I've made sure it's no viruses, and I still have no clue. I really want to fix this.  Thank you.

A:Wifi constantly going out, freezing computer?

Hi @Makota,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the WiFi dropping. I will be glad to help you.Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Please get back to me with above information, so I can help you better. 

3 more replies
Answer Match 61.32%

Logfile of HijackThis v1.99.1
Scan saved at 8:02:48 PM, on 1/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Common Files\AOL\1156721207\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1156721207\ee\AOLServiceHost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\AOL\1156721207\ee\AOLServiceHost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=... Read more

A:Slow Computer...Freezing up constantly.

How much RAM do you have
 

3 more replies
Answer Match 61.32%

HELP....

It has just started a few hours ago and is constantly doing it? every ten seconds it freezes and I loose control of everything. it last only a second or two and then starts all over again. Prior to this I lost ability to start Red Alert telling me "....administrator privileges...." and when I do it just doesn't start.

P.S. - heaps of administrative event errors and warning....but I don't understand any of it.
Error 13/09/2015 7:10:07 PM Service Control Manager 7031 None
Warning 13/09/2015 7:10:06 PM HttpEvent 15301 None
Error 13/09/2015 7:10:06 PM Application Error 1000 (100)
Error 13/09/2015 7:10:06 PM .NET Runtime 1026 None
Warning 13/09/2015 7:10:05 PM HttpEvent 15300 None
Error 13/09/2015 7:09:58 PM Service Control Manager 7031 None
Warning 13/09/2015 7:09:57 PM HttpEvent 15301 None
Error 13/09/2015 7:09:57 PM Application Error 1000 (100)
Error 13/09/2015 7:09:57 PM .NET Runtime 1026 None
Warning 13/09/2015 7:09:56 PM HttpEvent 15300 None
Error 13/09/2015 7:09:49 PM Service Control Manager 7031 None
Error 13/09/2015 7:09:48 PM Application Error 1000 (100)
Error 13/09/2015 7:09:48 PM .NET Runtime 1026 None
Warning 13/09/2015 7:09:47 PM HttpEvent 15301 None
Warning 13/09/2015 7:09:47 PM HttpEvent 15300 None
Error 13/09/2015 7:09:39 PM Service Control Manager 7031 None
Error 13/09/2015 7:09:39 PM Application Error 1000 (100)
Warning 13/09/2015 7:09:38 PM HttpEvent 15301 None
Warning 13/09/2015 7:09:38 PM HttpEvent 15300 None
Error 13/09/2015 7:09:38 ... Read more

A:computer constantly freezing every ten seconds or so...

...and when I try to play a game it jumps me back out to the desktop.

1 more replies
Answer Match 61.32%

In the majority of times I Shut Down my computer I have to manually close explorer.exe. Is there any way to cure this? Shut Down means Shut Down.
 

More replies
Answer Match 60.9%

This whole thing happened out of no where I have no idea how or from what, I have preformed many antivirus scans and anti malware scans and even though I remove everything the problem persists!
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: AMD Phenom(tm) 9500 Quad-Core Processor, x64 Family 16 Model 2 Stepping 2
Processor Count: 4
RAM: 3069 Mb
Graphics Card: NVIDIA GeForce 8500 GT, 256 Mb
Hard Drives: C: Total - 333866 MB, Free - 56568 MB; D: Total - 9530 MB, Free - 1284 MB; E: Total - 343396 MB, Free - 342996 MB;
Motherboard: ECS , Nettle3, 2.2,
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

HijackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:04:14 PM, on 8/1/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\WINDOWS\RtHDVCpl.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\... Read more

A:Please save my computer!! Just got bluescreen!! Constantly freezing

9 more replies
Answer Match 60.9%

I have been good at keeping up with trying to keep my pc clean, but lately i seem to be having a ton of issues with my browser locking up and freezing. I am also having issues with my whole unit freezing as well, screen freezes, cursor doesnt move and have to hard restart the unit, i am unsure if it may be malware related or not. The unit is just having piss poor performance and i can not figure out why

here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:41:39 PM, on 3/24/2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\PROGRA~1\TOTALR~2\bar\1.bin\14brmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MyTomTom 3\MyTomTomSA.exe
C:\Program Files\McAfee Security Scan\3... Read more

A:Browsers + computer constantly crashing/freezing

nothin?
 

1 more replies
Answer Match 60.9%

Basically what the title suggests. My computer will work fine for varying amounts of time when streaming video (watching movies, skyping, etc) but eventually the computer starts running sluggish until it virtually freezes. This problem doesn't seem to be nearly as bad when I'm streaming movies or tv shows, but when it comes to skyping this problem has been a nightmare. I'm at the point where I can't skype someone for more than 10 minutes before my computer freezes. Has anyone else had this problem? Any help would be awesome.
 

A:Computer is constantly freezing when streaming video

7 more replies
Answer Match 60.9%

I am not extremely computer literate. Mostly just an avid googler so bear with my lack of information or expertise.
My problem is that my computer keeps blue-screening and restarting. There is no correlation between what I am doing and the restarts. Sometimes I am using my computer during them and sometimes I get up to use the bathroom and come back to the login screen and an error message.
My hardware is decently old, probably 5 years. I have not taken it apart or messed with any internal components in the last month. I use my computer mostly for internet browsing and homework. Nothing very taxing. Any insight or help would be greatly appreciated. Thank you in advance.

More replies
Answer Match 60.9%

Hello,
The other day my computer randomly just shut itself down, and then ever since has been freezing. The clock will freeze but the mouse wont, and the screen is usable for a couple minutes but then is not, and a forced shutdown is the only way to unlock. I have posted below the DDS, however the gmer wouldn't work it kept having to close, if you know a way around this please let me know. I have posted a hackthis file as well in the zipped folder. One of the things my virus scan picked up was exploit:html/repl.D but when i tried to remove it wasnt found. Please let me know if i can provide any more info. I have a dell inspiron e1505. Thanks.



DDS (Ver_09-12-01.01) - NTFSx86
Run by Tyler Martin at 16:17:13.64 on Wed 12/23/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1316 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Symantec Endpoint Protection *On-access scanning enabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: McAfee Personal Firewall Plus *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program F... Read more

A:Computer constantly freezing, exploit:html

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

I need to see a gmer log in order to help you.

Delete your existing copy of gmer. Please run this special version of gmer:

Download GMER Rootkit Scanner from here and Save it to your Desktop. Double-click gmer.exe to run it. If asked to allow gmer.sys driver to load, please consent.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.



Click the image to enlarge it


In the right panel, you will see several boxes that have been checked. Uncheck the following ...Sections
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it to your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any... Read more

6 more replies
Answer Match 60.9%

My computer has been freezing frequently with a weird clicking sound on the speakers. Its been messed up for a while now. Before I couldn't even start it in normal mode and had to use safe mode just to use it. I managed to fix it by using system restore, but the freezing and clicking haven't stopped. I would just start it like normal and do the usual stuff on the computer, and after ten minutes or less it would freeze. If you need any info, please ask. I really need help!! I've had many problems with this computer, twice I had to have it taken in to be reformated. I'd rather not do that again so please, if you have any ideas that could help me, please post!

Just incase, I have a Microsoft Windows XP, Version 2002, Service Pack 3
I have Intel(R) Core(TM)CPU 6400 @ 2.13GHz, 1.99GB of RAM

A:Computer constantly freezing with weird sound!!

d/load and run the h/drive makers diagnostic utility on the h/drive

http://www.tacktech.com/display.cfm?ttid=287

1 more replies
Answer Match 60.9%

Hello,

I've recently been having issues where my computer will stop responding at random times. I haven't yet noticed a pattern, but the most recent issue happened when I opened Facebook. If I'm playing music when the freeze happens, it starts sounding creepy and machine-like, with high-pitched noises and other strange sounds. Other windows stop responding and I can't use my computer for about 30 seconds. I'm not sure if this is Malware related or not. I haven't been to any malicious websites or downloaded anything, but I don't know what else the problem could be.

Also, I'm running Windows 7 on an HP dm4x series laptop. I believe drivers are up to date and updates are installed to Windows.

Thanks!

Below are HJT and DDS logs. I will upload a GMER log when I can, but the scan was taking a long time.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:41:58 PM, on 2/28/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16464)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\H... Read more

A:Computer freezing constantly: Malware related?

Here is the GMER log:

GMER 2.1.19115 - http://www.gmer.net
Rootkit scan 2013-03-01 11:30:31
Windows 6.1.7601 Service Pack 1 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 ST975042 rev.0003 698.64GB
Running: GMER.exe; Driver: C:\Users\Kyle\AppData\Local\Temp\kwldqpow.sys
---- User code sections - GMER 2.1 ----

.text C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe[2692] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe[2692] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe[3280] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe[3280] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe[3272] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe[3272] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe[3732] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]... Read more

3 more replies
Answer Match 60.9%

Hi, my computer freezes when I'm using it throughout the day. Sometimes it will freeze up to five times in a three hour span. It usually occurs when I am tampering with media or opening multiple browsers. When the computer is idle, it does not freeze. Here is my log. (attached) Thank you for any help or feedback. Likewise, when I run a system clean up from the C drive, it will freeze.

A:Computer constantly freezing! Hijack log included

I tried starting my PC in Safe Mode and it gives me the options to select Safe Mode or Safe Mode Network, etc.... problem is, when I start in Safe Mode a bunch of Windows filenames appear and it never starts up in Safe Mode. ....? Any reasons for a computer to freeze all the time like mine? I have a Virus Scanner and no viruses have been detected.

4 more replies
Answer Match 60.9%

My computer has been freezing for a while and I haven't thought anything of it until recently when it started to freeze multiple times a day. Sometimes I would be doing something and other times I wouldn't be doing anything and it would just freeze. I've searched but I don't know what the problem is. All I know is that the light that blinks orange whenever I'm doing something goes away. Please help I'd really appreciate it. Thank you!
 

A:Computer freezing constantly random times

The very first issue can be that your system is running beyond it's hardware specifications. This occurs when getting too numerous programs running at the same time. If the amount of RAM in your system cannot handle it then your computer will freeze. The simple solution for this is to run fewer programs or buy additional RAM.

Some folks ask - what if windows 7 crashes when I only run a particular program? In this case you might need to update your drivers or system. Often times compatibility issues could cause your computer to freeze up. You can check the Microsoft Windows website for the latest updates.

If windows 7 freezes at random, then this problem should be relates to the registry. When the Windows registry is full of errors it can stop your system from properly running. The registry contains the information of your computer which is used to communicate between the OS, software, and hardware devices. When the registry becomes congested with errors, the communication procedure breaks down.

The recommended solution for this sort of Windows 7 freezing would be to clean the registry of corrupt files and various errors. Not just will this prevent pc crashing, it will also speed up your system considerably.
​Also, take a look at this site for some more information:
http://www.winvistaclub.com/t9.html

I hope this helps!

Brett M,
Windows Outreach Team
 

3 more replies
Answer Match 60.9%

Made a thread about this in here, but I dont think it is malware related. So I'm going to remake it here without the DDS log.
 
-----------------
 
Hi there guys I've been having what has to be the most frustrating freezes on startup in all history. I have this freeze that will happen on pretty much any mode that isnt PURE safe mode. Meaning that if I load up in Safemode Networking this freeze will happen there as well. But what happens is this
The comptuer starts up and gets to the windows 7 loading screen. I'll Try to login, at which it attempts to load up everything VERY slowly. At this point I'm at a bit of a time limit. If my pc doesnt fully load up in a certain time frame it will freeze. Whlie it's loading everything loads up slowly and I have a very small amount of time to load up an MP3 file. If I dont load up a song to play within this time frame and loop it infinitely, my comptuer will freeze without question at least 95% of the time. 5% of the time it MIGHT load up completely. But so far the load up mp3 loop forever trick is the only thing preventing my comptuer from freezing (If I can get that far).
 
As it stands i have no idea what is causing this problem, it's so bizarre... Please help!

A:Computer constantly freezing on startup. No idea how to fix.

try and update your network drivers

4 more replies
Answer Match 60.9%

hi, can any pls one help me. the other day my avira anti virus alerted me of multiple attack of virus. which i denied access and moved to quaranteen. i then perform a full scan of ewido, spybot, superantispyware and avira just to make sure. although now my computer is having problem when internet explorer loads up, hang/freezes everytime and when i click my mouse i hear a beep sound and computer freezes. i tried to perform a system restore but it doesnt respond. pls help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:30:02, on 09/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files... Read more

A:Computer freezing everytime, have to constantly restart

awww, any one? now my computer is shutting down saying 'initiated by NT.Authority\system' =(
HELP PLS
 

2 more replies
Answer Match 60.9%

Recently I was working on SPSS (a stats database) modifying one file over several weeks and saving changes several times per day. One morning I tried to bring my computer out of hibernation mode, as usual, but it said there was a problem and I would need to delete the restoration file inc order to resume. Since I had saved my data so often, I agreed. When my computer restarted the file was reverted back 2 weeks. I have since learned that SPSS files don't create temporary files, but still I was saving continuously so this was very strange. No other files were impacted (none were open either though). Since this time my computer freezes several times each day - every time I leave it sit. It's like it cannot come out of 'hibernation mode'. At the time of my problem, I went to run my Sophos virus software but it wouldn't start?? I then installed Microsoft's free virus program and following that avast! antivirus (based on someone's recommendation). I have run Malewarebytes too and only a couple small (apparently insignificant files, as per another IT forum user) were detected. Another issue is that my taskbar freezes too when my computer freezes. Bottomline I have two questions: (1) should I just reinstall my OS to fix these problems? and (2) I bought a new computer (as I CANNOT lose anymore of my PhD work!) and I am scared to move over my necessary files, as I worry there is an undetected virus that could affect my new computer. How can I be sur... Read more

More replies
Answer Match 60.9%

I have a custom built computer that seems to have something wrong. It is constantly freezing, mouse getting stuck and just not seeming right. I has a GIGABYTE GA-Z68X-UD4-B3, I5-2500K, 120 Crucial SSD and many other Mechanical drives installed.

I had Windows 8 Pro installed and noticed the problems starting. I then installed Windows 7 thinking it maybe software, but problems persisted. What faulty hardware could it be and what tests should I start running. Memtest, what hard drive test is there for the SSD where the OS is installed. Appreciate some help on this issue.
 

A:My custom built computer is constantly freezing!

16 more replies
Answer Match 60.06%

My laptop is having some serious performance issues. The keyboard stops working, the mouse starts to wiggle across the screen, and it's incredibly slow. I've done a virus scan, but nothing comes back. I've had issues like this with other computers I own and it's always been a virus. Any help would be appreciated. Thanks.
 
 

A:Keyboard stops working, computer constantly freezing

Greetings spalladino25 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter ... Read more

85 more replies
Answer Match 60.06%

Hey guys, recently, my computer has been freezing at completely random times during the day and always requires a hard reset to fix the problem (temporarily). I have no idea what is wrong, I have not really installed any new hardware or devices, except my iPod Touch I got around 2 weeks ago and my router I got around 3 weeks ago, but I have no idea if they are causing the problem because the freezing has been going on for around 5 days now...

Here is my HijackThis Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:18:18 AM, on 2/20/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\COMODO\COMODO livePCsupport\CLPSLS.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
C:\Pro... Read more

A:Computer constantly going unresponsive/freezing at random times

6 more replies
Answer Match 60.06%

My computer is constantly freezing up. On start-up things seem fine, but after a few minutes, I am unable to interact with anything cause the cursor indicates something is trying to load, but never does and then freezes.So I have no choice but to turn off my computer. I really need help, I am trying to avoid having to do a clean install, I don't know how to backup things properly, and Im afraid I will have to re-install alot. This is my first time on a forum like this and I need specialized help. Before I go on, here is all the list of things I have tried to tried to fix the problem with:

-Disk Check
-Disk Defragment
-System Restore (no restore points)
-Virus Scan with Mcafee and Malware Bytes (viruses/malware was found and removed, but problem persists)
-Last good Configuration

I am currently in Safe Mode with Networking and everything is fine there luckily.
Now I think I might know what the problem is, but I need to know how to fix it. In the Event Viewer, I see several errors:

-Ntp Client was unable to set up a manual peer to use as a time source cause of DNS resolution error on 'time.nist.gov,0x9. The error was: no such host is known (0x80072AF9)

-The shadow copies of Volume C: were aborted cause of an IO failure on volume C:

-The shadow copies of Volume C: were aborted during detection because of a critical control file could not be opened

-Audit events have been dropped by the transport. The real time backup file was corrupt due to improper shutdown
Can someone ... Read more

A:Computer is constantly freezing up. Shadow copy issue?

Looks like you have a disk problem. Run a chkdsk /r at boot.

2 more replies
Answer Match 60.06%

Hi,

I think I have some sort of malware on my computer. It is constantly freezing on startup and I have to keep rebooting. There is also a permanent antivirusXP2008 window and the desktop has been changed. Google links have also been hijacked and I can't get onto this website from that computer (posting from a different one).

Could somebody please have a look at my hijack this log? I have tried a couple of scans (spybot and adaware) to no avail.

Many thanks in advance for any help...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:21:26, on 29/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\SYSTEM32\GEARSEC.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Comm... Read more

A:Solved: Computer constantly freezing. Antivirus XP 2008.

13 more replies
Answer Match 60.06%

Hi, i'm having a really bothersome problem here, my computer is shutting down sometimes or either freezing and making weirds noises where i can't move even the mouse and i need to hard boot.

This freezes only happens when i turn on the computer for the firsts time of the day, it happens like 5-10 times and then he starts working correctly for the rest of the day, i don't have a clue what is happening, do i need to format my computer?
Sometime appeared a blue screen (i think its called death screen) here is an example

What should i do??

A:Computer constantly freezing and making weird noises

  
Quote: Originally Posted by heltei15


Hi, i'm having a really bothersome problem here, my computer is shutting down sometimes or either freezing and making weirds noises where i can't move even the mouse and i need to hard boot.

This freezes only happens when i turn on the computer for the firsts time of the day, it happens like 5-10 times and then he starts working correctly for the rest of the day, i don't have a clue what is happening, do i need to format my computer?
Sometime appeared a blue screen (i think its called death screen) here is an example

What should i do??



We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* ... Read more

2 more replies
Answer Match 60.06%

Logfile of HijackThis v1.99.1
Scan saved at 11:11:50 AM, on 7/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\WZCBDL Service\WZCBDLS.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.ex... Read more

A:Computer is constantly freezing up have run sypware/virus programs

We're very sorry for the delay..

You may want to print out these instructions or save it as a text document, and use them as a reference. If you have any questions regarding the fix, please ask us before proceeding. It is also important for you to don't miss a step and perform everything in the right order.

=====================================

Update JavaGo to Start ? Control Panel ? Add/Remove Programs.
Search for all previous installed versions of Java. (J2SE Runtime Environment.... )
It should have this icon next to it:
Click that entry and then click on the Change/Remove button.
Then download and install the newest version from here.
=====================================

Uninstall ProgramsClick Start ? Run ? type: appwiz.cpl ? OK
Find and remove the following program(s) (if present):

Viewpoint

Close Add/Remove Programs window after uninstalling.
=====================================


Please open HijackThis, click Do a system scan only, and then place a checkmark beside each of these entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Ru... Read more

5 more replies
Answer Match 60.06%

Hey TSF,

I was performing a system restore earlier when, while the process was occurring, I accidentally knocked the power out to my computer. Now when I turn on my computer it goes to the boot screen where I can choose a normal start up or a safe mode start up. Neither work as when I start it up, it just seems to get stuck at the green loading bar screen.

I also have the option to boot from my recovery disc. But after the "Loading Windows files" screen it goes to a black screen and nothing happens. I'm freaking out because I do a lot of work at my computer and can't get it to work (on my brother's computer at the moment). I also don't want to lose any important files on the computer. What can I do?

I have Vista Home Premium on SP2

Regards

A:Accidentally shut down computer during System Restore.. computer doesn't start up

Do you get any options with the Recovery Disc? If you do look for an option called Startup Repair and try that. It should replace the mbr and other essential boot files for you.

1 more replies
Answer Match 60.06%

Hi!
 
I posted this in other tech support forums, nobody seems to be able to help me there. Decided to try out this forum.
 
All of the info is here: http://www.techsupportforum.com/forums/f217/computer-randomly-shut-off-now-sound-doesnt-work-1028785.html#post6563153
 
To sum it up, my laptop randomly shut off one day (as if the battery was removed) and the sound stopped working when I started it back up. Someone said it overheated. The fan was faulty (worked... kinda), so I thought that might have been true, got it replaced. Computer shut off again in the same way about a week and a half or so later, but was only warm to the touch -- it's been much warmer before without shutting off.
 
Anyways since it shut off the first time, the sound stopped working, and the drivers for it have had yellow flags and the following message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
 
Any attempt to delete and re-install the drivers has been unsuccessful so far.
 
Any help in solving this issue would be greatly appreciated!

A:Computer Randomly Shut Off, Now Computer Can't Bleep (Sound Doesn't Work)

Faulty fan...shutoffs from overheating...my personal opinion is that the system could have resulted in motherboard damage.
 
What did the person who replaced the fan...have to say about all this, subsequent to fan replacement?
 
Louis

more replies
Answer Match 60.06%

When I try to turn off my computer, it always restarts. what should i do?

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp.050928-1517)
Language: English (Regional Setting: English)
System Manufacturer: EMACHINES
System Model: T3522
BIOS: Default System BIOS
Processor: Intel® Celeron® CPU 3.33GHz
Memory: 1022MB RAM
Page File: 271MB used, 2186MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

A:Computer Doesn't Shut Down

Hello,

1. Right-click My Computer, and then click Properties.
2. On the Advanced tab, click Settings under Startup and Recovery.
3. Clear the Automatically restart check box under System failure, and then click OK.

2 more replies
Answer Match 60.06%

Hi all!

First of all, I wanted to say thanks for help on the first problem I had. I couldn't find my original post, so I'm posting here. Now that my computer is up and running, I still have another problem with it. Every time I want to shut down, it just reboots itself. What could be the problem?

Any help is appreciated!

Sue
 

A:Computer doesn't shut down

http://forums.techguy.org/showthread.php?threadid=59922

Here's the first post although it doesn't say what eventually got the computer to boot up.
What parts where replaced???
 

2 more replies
Answer Match 60.06%

hi guys,
I have a new computer. When I go to Start - Turn off the computer - Shut down or Reboot nothing happens.
Thanks for any help.

PT 4 630 3.0Ghz
Asus P5 LD2
Seagate HDD 80 GB
 

A:computer doesn't shut down

Hey there,

This is usually because something else is still running in the background..

Hit Ctrl. Alt. Del. then click "Task Manager" - and close down any programs running there.

Is it a notebook/or desktop?

Wouldn't happen to be a Dell, per chance?
 

3 more replies
Answer Match 60.06%

Hey all,

I have a computer that will not shut down all the way. When you shut down it looks like it is completely off however if you press a key on the keyboard it will start right up. It almost acts like it is in stand by mode. I have not tried to power it down by the power button just by going to Start, Shut Down. Has anyone ran into this before or does anyone have anything to try?

Thanks
 

A:Computer doesn't shut down

here are 2 websites to help you.

http://www.theeldergeek.com/shutdown_issues_in_xp.htm

http://www.aumha.org/win5/a/shtdwnxp.php
 

1 more replies
Answer Match 60.06%

Recently, the computer I'm using has some problems. The computer won't shut down fully, I got an error message that forced me to shut down, and I restarted when I went into hibernation.
Here's my Hijackthis log.



Logfile of HijackThis v1.99.1
Scan saved at 9:05:24 PM, on 4/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
H:\ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
H:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
H:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
H:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
H:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
H:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
H:\Progr... Read more

A:Computer Doesn't shut down

bump.

2 more replies
Answer Match 60.06%

Hi guys,

I've just noticed a strange issue this morning about my computer. Well, usually I never shut down my comp. only restart it or I shut down when I have to clean the case. Then when I decided to shut it down, there were like something going off on the case but the PSU was still running. I remember at first, I didn't have this issue.

Currently running Windows 7 ultimate 64 bits.

Comp. specs:

EP43-UD3L
E5200 2.5ghz @ 3.3
Antec 200
OCZ Dual channel PC2 8500- 5-6-6-18
ATI Sapphire 4670 GDDR3.
WD Black Caviar 500GB.

A:Computer doesn't shut down.

Could you please restate your problem? The best I can understand, the PSU is still running, but everything else is off?

9 more replies
Answer Match 60.06%

I have a Dell Inspiron 518 with Intel(R) Core TM2 Quad CPU [email protected] GHz processor, 4 GB Ram, Vista Home Premium Service Pack 2 64 Bit O/S.

Sometimes it shuts down but often it doesn't. It just hangs at the shutdown screen. When I restart, it starts normally.

I can't figure out why. I could use some help.
 

A:Computer doesn't shut down.

Go to Start - Run - MSCONFIG - OK - "Startup" tab.

Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

Submit those names here in a vertical list.

Make sure to spell them EXACTLY as you see them there.

--------------------------------------------------------------
 

3 more replies
Answer Match 59.64%

EDIT I have moved this topic to the appropriate forum. Virus, Trojan, Spyware, and Malware Removal Logs ~~boopmeI am experiencing a lot of problems with my new laptop. I have been trying to post online in this forum for the last 2 hours so I'll make this quick. I have Windows 7, 64-bit ASUS laptop. It is only 1 week old. Best Buy is being very difficult to work with because they say my problem is most likely due to a virus, etc.As a result, I purchased everything I thought would afford me the protection I needed to clean-up the computer and keep it disinfected. I currently run the following: Kaspersky Internet Suite 2011, SAS, Malwarebyte's Malware and Windows Defender.By the way, I can not run GMER or catchme even though I'm signed in using my Administrator account. Attached is log of errors I received when I ran catchme. Does anyone know what it means?What can I do to identify what is wrong with my laptop? My previous laptop (3 years old) was faster than my new one.Thanks in advance for your help.KevinI am experiencing a lot of problems with my new laptop. I have been trying to post online in this forum for the last 2 hours so I'll make this quick. I have Windows 7, 64-bit ASUS laptop. It is only 1 week old. Best Buy is being very difficult to work with because they say my problem is most likely due to a virus, etc.As a result, I purchased everything I thought would afford me the protection I needed to clean-up the computer and keep it disinfect... Read more

A:Computer is freezing up / won't shut down

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:

msconfig
safebootminimal
activex
drivers32
netsvcs
%SYSTEMDRIVE%\*.exe
/m... Read more

2 more replies
Answer Match 59.64%

I am not asking quest. re: Kazaa, bearshare etc. however my computer is freezing when i am in AOL (broadband). my daughter does have Kazaa & bearshare installed. and my computer will not shut down. my anti-virus software expired 3 mos. ago and I never renewed. could this be a virus? please help!!! thank you very much
 

A:computer freezing/will not shut down

First thing you do is get rid of AOL. Second thing you do is get rid of KAzaa!
 

2 more replies
Answer Match 59.64%

For the last couple of weeks my computer has been running all sorts of slow, and I'm getting a lot of glitches I've never had before (recently, it appears to have shut down when I turn it off, but I find when I turn it back on it never went off in the first place, getting booted from browser consistently, etc). I also get an error message whenever I shut down about 'protector.exe' not being able to close, and when I tried to look it up I found only scary-sounding info from sites I don't exactly trust.
Anyway, not sure where to go with these problems, and I'm really hoping someone here can help. Thanks so much in advance for any input you can give!

Here's my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:22 PM, on 10/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\App... Read more

A:Computer freezing, booted from browsers constantly, worried in general...please help?

bump, please

1 more replies
Answer Match 59.64%

Lately, I have been experiencing A LOT of problems with my computer. Programs frequently crash or run sluggishly. At times, my taskbar will crash and become frozen.

I have also noticed that I have a lot of process running (I am usually clocking in at somewhere around 45 processes). I have recently installed iTunes, which I can see has about 2 or 3 processes running at a time. I have also have recently run winUpdate and got some new files from that, but I don't know if that also has things running in the background.

I have ran CleanUp, AdAware, Spybot, and I have a Microsoft AntiSpyware constantly running in the background, so I don't think adware or spyware is the problem.

This is the only forum that I know of that can offer help for these kind of things, and you have proven to be very helpful in the past. If this is in the wrong place, I apologize.

Here is my HiJack This log:

Logfile of HijackThis v1.99.1
Scan saved at 7:26:03 PM, on 10/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\Omni... Read more

A:Programs and computer constantly freezing or crashing... is spyware the problem?

One thing that could be causing your problems is the fact that you have both Norton And AVG running. You should never run two antiviruses at the same time. They conflict with each other and cause all sorts of problems as well as decrease your protection. You need to pick one and get rid of the other.

Also you need to disable some of those unnecessary apps you have running at startup. They are draining your computers resources.
 

2 more replies
Answer Match 59.22%

Hi, about a month ago my computer stopped shutting down properly. I click shut down from the start menu then it does what it normally does then Windows shuts down but everything inside my case (fans etc) is stilll running and i have no video input to my monitor. It wont turn off just by hitting the power button i have to flick the switch on my PSU to get everything to shut down. The only thing i can think of is that it is my PSU being a tad lame. Is there anyway i can determine the problem so i don't have to go and get a new one when it can be fixed?

any help would be great, Thanks
 

A:Computer Doesn't shut down properly

Found some people with the same problem and here were their fixes

1) I seem to have fixed this problem by doing the following: Right-click on My Computer, select Properties Click on Network Identification Click on Network ID Then, follow the wizard to adjust your log-on settings. Hope it works for others!

2)I had the same problem and I fixed it with flashing my BIOS. That's all. try it, hope it helps to you also...
 

4 more replies
Answer Match 59.22%

I am working on a friend's computer. Just installed Windows 7 but when I shut it down, the OS shuts down but the ethernet connection won't let it shut down completely. It did the same thing under XP before upgrading.

This case is an older high-end Thermaltake X with vertical Thermaltake light on the front. When shutting down of OS completes, the light beings to flash rapidly. If I disconnect the ethernet DSL cable it does turn off completely. I cannot find any "wake on LAN' setting in the BIOS. (Maybe I did but it is disabled.)

Here is what we have:
Motherboard: Abit. AG8 (Intel Grantsdale-ICH6R)

BIOS: Brand: Phoenix Technologies, LTD
Version 6.00 PG
Date 08/20/2004

MS Windows 7 Home Premium 32-bit
Installation Date: 19 February 2010, 12:52

Has anyone run into this problem and what is the solution?

A:Computer doesn't shut down -Ethernet

Take a look in your BIOS again to see anything that has to do with Ethernet Waking up or somehting like that. Its there. I will try and give you some further directions after I look at my BIOS /MB book.

Not sure if this is your issue but that is what I think is going on especially when it was doning the same under WinXP.

Here are 2 things I found in your motherboard book pgaes 3-21 and 3-22
If you need to get a copy check the MB website.


Hope this helps

5 more replies
Answer Match 59.22%

Windows 7 Professional 64-bit.

The system runs perfectly fine until I want to shut it down, in which case everything is super-duper, but when it gets to the final stage of shutting down, when all you see if the blue screen with "Shutting Down..." and the spinning circle, it just stays there until you manually shut it down...

Ideas?

Also, this may be related to my last problem that was recently fixed, reference: http://www.techsupportforum.com/f217/bsod-just-about-any-time-win-7-64-bit-448424.html#post2524881

A:Computer doesn't want to completely shut down...

This problem has resolved itself it would appear.

1 more replies
Answer Match 59.22%

I've been having troubles with my HP Pavilion dv5 laptop for a couple years because when it goes to sleep, it locks and will not respond to anything. I've had to force a shut down by pulling out the battery every time it goes into sleep mode.

Now, when I try to turn off my computer it says "Shutting down" for hours until it goes to sleep and locks. I haven't been able to shut down my computer normally for about a month, and I'm afraid excessive hibernation and forced shut downs will cause harm in the long run.

Does anyone know how to help me? I checked the "Performance Information and Tools" advanced options to see if there was a program making it not shut down, but I found nothing. Please help me!

Thanks! I appreciate any suggestions.

A:Unable to shut down computer without it freezing

Can you boot and shutdown safe mode?
Have you checked event viewer for critical errors?
Tried SFC? SFC /SCANNOW Command - System File Checker

9 more replies
Answer Match 59.22%

I am working w/windows XP, my computer keeps freezing when I am in AOL (broadband). It also will not shut down. My daughter has a Kazaa & bearshare program on there as well. My anti-virus ran out about 3mos. ago and i havnt renewed. could this be a virus? please help!!
 

A:computer freezing/wont shut down

Well, first off, you need to run two programs for us to help you.

You need to go get a program called Kazaabegone: http://mysite.verizon.net/vze70jw2/

And the Bearshare is the Newdotnet: http://mysite.verizon.net/vze70jw2/

Also go here and download these two programs FIRST!
Zone Alarm Free http://www.majorgeeks.com/download388.html (it's a firewall)
AVG Free http://www.majorgeeks.com/download886.html (it's an A/V)

Once you have all that done, come back and post and I'll tell you what else you need to do next Liz
 

3 more replies
Answer Match 59.22%

i have hp laptop that keeps shuting down and freezing and it taking awhile to reboot. I get blue srceens. I first throught it was overheating i took it in to get it check but it didn't help so now i am think it a software problem . i did an update on my video card to see if that the problem but that didn't help either. so now i am turn to you for help i have the hijack this to see if my laptop been hack.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:58:02 PM, on 24/07/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Safe mode with network support
Running processes:
C:\Windows\Explorer.EXE
C:\Windows\System32\WerFault.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.worldofwarcraft.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
R0 - HKLM\... Read more

A:Computer freezing shut downs

16 more replies
Answer Match 59.22%

So my computer has been freaking out lately. I got a new motherboard and everything was fine for a while, but after a resent wipe & reloading windows from scratch, its started acting funk.
For ony thing, my cursor (possibly even everything else, but i'm not sure on that yet) will freeze for a second, and then resume functioning normally. its not my mouse, because a restart fixes things for a while.
In addition, sometimes out of the blue, my cursor will double in size and become all pixel-y and the colors are Cyan, Magenta, and yellow.
Also, sometimes when I try to turn my computer off/restart, it will not finish shutting down. The screen goes black and it hangs in shut-down mode indefinitely. I have to power it off with the power button for it to finish turning off.
Not sure where to begin looking for a problem.

A:Mouse Freezing, Computer won't shut down

Try reinstalling the NVIDIA drivers.

1 more replies
Answer Match 58.8%

Hi
Just went through elimating a bunch of spyware as well as CleverIEhooker. Now I don't have a toolbar, (can't see it) but I can rt click and get task mgr to reboot or shut down. However, when I shut down or reboot it takes forever (if it does it at all). When the computer boots up, there is a 'tile' remaining in the middle of the desktop. refresh does not take care of it.
Thanks for your help!
xp home
 

A:No toolbar, No response on rt clk my computer, doesn't shut down

8 more replies
Answer Match 58.8%

I have Windows 7 on my HP Pavilion dv6629us and I downloaded a BIOS update from the hp website but now when I shut down the computer it shows me the shut down screen, then it goes black but the computer stays on (all the lights stay on). Any fixes for this? I just been shutting it down by pressing the power button when the screen goes black.

A:Computer doesn't shut down after a BIOS upgrade.

Hello Joelstitch, welcome to SF!

have you checked if this is not due to a Windows Update which needs to finish? Depending on your system, that can take up to 10 minutes....
To be sure, can you check for the status in your Maintenance center?

9 more replies
Answer Match 58.38%

My ASUS laptop is about 2 yrs old, and over the past week or so has been freezing anywhere from 5-45 min after startup, every time, and i cant do anything but shut down. It freezes whether or not I'm doing anything, either at the moment or for the whole time its on. I thought it might be overheating, but it doesn't feel hotter than normal and after I took the back panel off and sprayed the dust off the problem didn't go away. When it freezes, the open program and the start button stop responding, but the mouse can usually still move. ctrl alt del doesn't usually work, and when it does none of the options work wont open. I've also tried running virus scans, but they always freeze at 70% and take the computer with them, so it could be a virus, but even if it is I'm not sure how I could remove it before my comp freezes. Right now I'm using expressgate, which has been working fine. Any help would be much appreciated and I expect would be rewarded with karmic bonuses of some sort. Thanks

A:Computer Freezing 20-30min after startup, have to shut down

I suggest you start by posting in the Am I Infected forum.

17 more replies
Answer Match 58.38%

I have had this computer problem that happens to me on and off for a while. The computer with freeze and have "screenshot" of what was happening RIGHT before it desides not to work. I must force it to shut down by pressing the power button because CTL+ALT+DEL, nor will the mouse work. All the freezing has been pretty consistent with these 3 things.
1. I am connected to the internet.
2. My computer is receiving/receiving data? I guess the word would be.
3. It is in the morning/whenever I turn my computer on after a long shut down period(When I go to sleep)

I am also not sure where I should have posted this because I did not see a internet problem/solution option on this forum so please forgive me...

When I am getting these freezes, it is completely random. I may be playing a computer game, downloading, just on my browser looking at simple websites or even just leaving my desktop up while something is updating(Adobe, Java)

I am narrowing it down to something to do with my internet because the 3 constants I listed above are the only things that stay the same! When I disconnect the internet after turning it on it will not freeze but shortly after(less than a minute) after I reconnect it will freeze. I thought it was my graphics, but when it was freezing by going on my browser, or letting my computer sit idle while it downloads/updates.
My computer specs as far as I know is
-Vista Home Premium 64-bit SP2
-Intel Core 2 Q9300 Quad-Core
-4 GB DDR2 Dual Channel Ram.... Read more

A:Computer Screen Freezing...must force it to shut down.

what psu

make
model
wattage

what does the bios list for cpu temp
12v voltages

8 more replies
Answer Match 57.96%

I have a computer that was full of adware/malware/spyware (ferret toolbar,liquid player,limewire, morpheus,mysearchbar,websearch,for starters). I ran CWshredder,ad-awareSE with the vx2cleaner addon, and spybot search and destroy. I have also ran avg as well as housecall to remove any viruses. The computer will not shut down in safe mode or in regular mode. It will not restart either. I have to press and hold the button for it to shut down. The computer is slow loading programs as well. It has 128mb ram so I have ordered additional 256mb to help that, but in the mean time I need to see if there is anything in the hjt log that can be fixed to help it shut down and run smoother.

I also d/l Xp sp2 and now cannot get any sites to load. Any suggestions you have will be appreciated!

Logfile of HijackThis v1.99.0
Scan saved at 12:02:41 PM, on 1/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.ex... Read more

A:HJT Log-computer doesn't shut down-ie wont find sites

Only a couple of benign items there......

Let's use a program to scan for any trojans that may exist. Download TDS-3. Learn how to use it here. Make sure to update it after you installed it. You can get the manual updates here. When you launch the program, it will scan your memory for running processes. This will take less than 30 seconds. Next go to System Testing on the menu and choose Full System Scan. After that's finished, post the log file by selecting everything on the top pane (select from bottom to top). If any alarms are found, it will be listed in the bottom window. Please copy and paste that here also if it applies.

8 more replies
Answer Match 57.96%

I'm not sure if this is something new that started with my new Windows 8 computer, or if it has always been this way, but I noticed that when my desktop, which is connected to my router via a cable, is shutdown, the router stops functioning, and I can't access the web with my notebook. Is there a setting somewhere that would keep the router working without disconnecting the LAN cable from the desktop. My desktop is normally up and running from the time I get up, until I go to bed, which is why I never noticed this before.

A:Router doesn't work when desktop computer is shut down

Router make/model?

Is your desktop connected to the router via one of the (i'll assume) 4 LAN ports on the router?

7 more replies
Answer Match 57.96%

Hello!

Today, my computer randomly just shut off, as if the battery was unplugged. When I turned it back on, the sound was not working.

Troubleshooting showed the drivers to not be working. In inspecting the driver properties, there was the message, "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

I tried restarting it, to no avail. I tried deleting and re-downloading the audio drivers. When I tried to delete the Realtek driver in the Control Panel, the installscript crashed (I was able to uninstall other things with no problem). I managed to get around this by deleting it through device manager (the installscript still gave me a crash message, but after the driver was uninstalled). The Intell Display Audio driver uninstalled without an issue.

I re-downloaded and installed the drivers. It still didn't work.

I went into the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet2\Control\Class\{4D36E96C-E325-11CE-BFC1-08002BE10318} and deleted UpperFilters (there was no LowerFilters). I restarted my computer. Still the sound doesn't work.

Any help would be greatly appreciated!

A:Computer Randomly Shut Off, Now Sound Doesn't Work

A computer that automatically shuts down has over heated, and shut down to stop damaging being done.
You did not say, but since you mentioned a battery, I assume this is a laptop? Be sure to blow out the fans on the side and bottom of the laptop with a can of compressed air.
As for the sound, after restarting, in the Device Manager are there any yellow flags for devices, especially under Sound, Video and Game Controllers? If there is no longer a Realtek device, or Other device, then restart the computer and boot into Setup (Bios) go to Integrated Peripherals. Look for Onboard Audio, if it is disabled, using your arrow and enter keys Enable it. Save and Exit. When the computer comes back up you should get New Hardware Found, if you previously installed a driver it should load.

10 more replies
Answer Match 57.96%

A 2002 Dell machine running XP.
Today after idling for a while, screen froze, nothing would help except shut power off, and wait a while.
It would not start until off for a time period.
After this happening twice I open case to find alot of dust..
Cleaned it out and it lasted longer than before, however it did freeze up again after a longer duration.
I am going to open up again to see if the computer chip fan stays running.
I'm assuming these freezes are due to over heating the processor, I've never had this problem before, or any other for that matter.
I am using this computer as a work station for programs not able to run on 7.
Any ideas or suggestions would be welcomed.
Thanks
 

A:Solved: Computer freezing, must shut off with power switch

7 more replies
Answer Match 57.96%

Hello,
I'm not sure what's wrong but my computer is suddenly alot slower than usual. It freezes often when shutting down and sometimes takes a while to bring up pages. The keyboard lags also. I keep getting a pop up from Norton saying something about excessive CPU too. Please help!!
 

A:Computer slow, lagging keystrokes, freezing when shut down

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:17:39 PM, on 8/1/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\SysWOW64\FCA\FCACheck.exe
C:\Program Files (x86)\hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Windows\SysWOW64\FCA\syslogin.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\... Read more

3 more replies
Answer Match 57.54%

Hi,I have a 2 year old 'HP Pavilion 15-p075sa Notebook PC (ENERGY STAR)' which has suddenly started to behave as if both CTRL keys are being held down. This makes it impossible to type as the computer treats everything as a shortcut.I have searched the entire internet to find solutions for this problem:I've uninstalled and reinstalled various drivers, turned off and on sticky keys, hot keys, touch pad gestures, accessible features, held down certain buttons, played with device settings, cleaned the keyboard and completely reset my laptop... yet still no avail. The on-screen keyboard shows both CTRL keys to be pressed, and they can be momentarily unstuck by holding both CTRL keys down at the same time. I have managed to make my computer type letters by using the program "Sharp Keys" to turn off both of my CTRL keys, however the volume/brightness buttons which double up as function keys are still acting as though CTRL is pressed down, and of course this is only a short term fix. I can't see why this would be a hardware issue as nothing was spilt on the keyboard, the laptop wasn't dropped and isn't very old, however I am considering trying to replace the keyboard which I'm not sure will even be possible due to the design of the laptop (I will post that question in the relevant forum section). Please could you suggest any other solutions? Thanks

More replies
Answer Match 56.7%

Hi folks,

Yesterday I spent most of the day removing the nasty adware stuff that I found on my system. Got rid of all of it (at least McAfee thinks so). But now, everytime I shut down, I have to manually shut down rundll32.exe. Does anyone know why, or what I have to do to fix that?

Thanks,

Dan Jablons
[email protected]
www.rstcimprov.com
 

A:Rundll32.exe has to be shut down manually after adware removed?

9 more replies
Answer Match 56.7%

My PC is acting strange the past few days.. getting pop - ups a bit and windows firewall just automatically shuts down.

here is my log





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:53:50 PM, on 8/17/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Watchdog.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDO... Read more

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