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My Compaq Presario keeps restarting over and over and over! XP operating system! HELP!

Q: My Compaq Presario keeps restarting over and over and over! XP operating system! HELP!

Okay, here is my problem. I have an hp presario desktop. Last night we had very high winds and the power kept on going on and off. When trying to use my desktop this morning a page comes up asking me how I would like to start my computer:
safe mode, safe mode with networking, start windows normally, etc. I have tried each of them, let the computer try to reboot and my computer keeps restarting itself. It will get to the compaq screen and then restart. I does the same with safe mode, etc. I don't know what to do. I thought it might be overheating so I let it sit overnight turned off. This morning I tried to start it again and it keeps restarting itself.

Please help me! I don't know what else to do. I can't even get to the windows screen where all of my files are..I just want my computer to work again! Thanks in advance for your help and expertise!

A: My Compaq Presario keeps restarting over and over and over! XP operating system! HELP!

You may have a corrupted windows file(s), and that is preventing your system from booting up normally. The power issues could have damaged something within your computer such as the hard drive to the point where it only partially works. Are these files important, and do you have another computer you can put this drive in as slave and backup the data off of it, prior to performing a system restore?

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Answer Match 97.02%

Please Note From my original thread:
Hello All, I am a newbie here and I would like to say thank you in advance to all you great people who provide such terrific support!

I have a Compaq Presario Media Center SR1834NX Desktop PC running Windows XP Media Center Edition 2005 Ver. 5.1.2715.3011 (xpsp(wmbla).061009-1511 Update Rollup 2.

I am suddenly missing items in the start menu, ie., accessories is missing entries such as under system tools it's blank and many other start up items. Also I am missing some control panel items. What I think has happened is the operating system has had some files erased or corrupted. There are just so many things missing that used to be listed makes me believe that is whats wrong.

How can I restore the original operating system or repair it without losing all of my current data and programs?

No cd's were shipped with my computer but there was directions for making a compaq cd/dvd recovery set
I made dvd recovery disks when the computer was new and I believe there are also recovery files on the secret partition, but I do not want to do a full restore with formatting the drive etc. I just want to repair the operating system if possible.
I tried doing several system restore points, but it does not replace what is missing.
Help Please

Re: Re-install Operating System on Compaq Presario


Welcome to TSF. I am thinking strongly that you have mal... Read more

A:Re-install Operating System on Compaq Presario


9 more replies
Answer Match 97.02%

I have a compaq presario 2170us. My buddy was on the screen that had what programs run on startup and hit the uncheck all button then restart. Now i cannot get it to do anything but tell me that the operating system not found. I have tried everything i can possibly think of but nothing seems to fix it. does anyone have any suggestions that may help?

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Answer Match 97.02%

Hello All, I am a newbie here and I would like to say thank you in advance to all you great people who provide such terrific support!

I have a Compaq Presario Media Center SR1834NX Desktop PC running Windows XP Media Center Edition 2005 Ver. 5.1.2715.3011 (xpsp(wmbla).061009-1511 Update Rollup 2.

I am suddenly missing items in the start menu, ie., accessories is missing entries such as under system tools it's blank and many other start up items. Also I am missing some control panel items. What I think has happened is the operating system has had some files erased or corrupted. There are just so many things missing that used to be listed makes me believe that is whats wrong.

How can I restore the original operating system or repair it without losing all of my current data and programs?

No cd's were shipped with my computer but there was directions for making a compaq cd/dvd recovery set
I made dvd recovery disks when the computer was new and I believe there are also recovery files on the secret partition, but I do not want to do a full restore with formatting the drive etc. I just want to repair the operating system if possible.

I tried doing several system restore points, but it does not replace what is missing.
Help Please

A:Re-install Operating System on Compaq Presario

Welcome to TSF. I am thinking strongly that you have malware on your machine causing this problem, particularly if you cannot do a system restore. GO here and follow the instructions:

good luck

3 more replies
Answer Match 94.08%

O.K. When visiting my little sister this last Christmas, I attempted to upgrade her computer from 98 to XP proffesional, everything went smooth for a couple of days, till the computer contracted the Blaster worm, a few hours before I was suppsed to fly home, and all my work got scrapped. Since then, she has maxed the ram to 512 mb, and bought a new hard drive, western digital 120gb that she would like to use. As we are in different parts of the country, I am guiding her through all setup instructions over the phone...
We got the hard drive installed, and the new ram, and powered up the pc. It detected the ram, and moved to a screen that said operating system not detected. Here, I instructed her to insert the XP proffesional disk into the drive and reboot the computer. Then we get a screen that says the following, I am typing what she is telling me, not what I am looking at:

INF file TXT7 Setup.FIF is corrupt or missing
Status 40847
Setup cannot continue

I tried to boot using the XP boot disks 3.5 inch, but for some reason, her 3.5 inch drive is no longer recognized by the computer. We entered the bios, and it only references the cd-rom, and the hard drive in the boot sequence.

What can I do here? What has been done wrong? Any advice is appreciated since I pretty much killed my sisters computer this summer, when I attempted the upgrade and got the virus. Thanks in advance.

A:New hard drive, compaq presario 7470, can't install operating system?

If i understand this one right . the floppy disk is inside the computer but not recoqnized ? If that is the case, you'll need to recheck the connections (IDE and power ). It's very possible that you knocked one of them out in the process of installing the new HDD.
Now when it comes to the setup of windows XP , does the setup routine offers to "format " the hdd. It should since it's a brand new virgin hdd. At that point you need to let windows XP format the drive ( as in don't skip this step)
On the other hand if you haven't got that far into the setup routine, then you'll need to make the floppy drive functional first then use the WD floppy disk ( which should have came with the drive , if the drives was "retail bought") to check and see if there are any problems and also will help in setting up the XP

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Answer Match 94.08%

my realtek hd sound device is not working. my computer shows it installed in the control panel but it says no sound device installed. I get error code 10 device can not start. It was working fine until my computer did its automatic update now this. I have contacted the company with no answer and I have uninstalled and reinstalled the device driver from the realtek website four times and the issue is still present. when i trouble shoot the computer says that the problem was not resolved. What else can I do? Is there another sound device that I can use? I have a compaq presario cq 57 windows 7 64 bit operating system.

A:sound device problems compaq presario cq 57 windows 7 64 bit operating system

Get the audio driver for the compaq presario cq57 series here - Drivers available for the compaq presario cq57-100 / compaq presario cq57-200 / compaq presario cq57-300 and the compaq presario cq57-400 series comps

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Answer Match 76.44%

Hey all, posting from my neighbor's PC... After experiencing a lot of lag and high comp % we began to diagnose the problem closer.. Ran scans using S&D, ad-aware, trend micro etc. in safe mode and malware was detected and removed but something still seems to be in control.... He tried running the Recovery Console which came with his computer but after every install still the problem remained.. His recovery console is the D: drive. I'm guessing whatever is in control of his computer also was able to infect the Recovery Drive...My question: Do I need to completely wipe his hard drive and do a complete clean re-install of the operating system to get rid of this bug? Or is there still hope?Symptoms: Problems first began when Windows Update failed to update and the windows Security Advisor had popped up and said he wasnt protected although everything was on and running.. At this point Trend Micro became unresponsive when trying to reopen. (I knew right away this was malware which began the scans in safe mode directly after) I'm not getting the Security Advisor issue any more but am experiencing a lot of random lag and high comp usage % doing real simple tasks. Also.. whenever I double click on say My Computer or any file for that matter the Windows Search box comes up... the only way to access folders on my desktop is by actually right clicking and selecting Open. I've ran multiple scans over and over and still cant seem to figure it out... Also.. when trying t... Read more

A:COMPAQ Presario SR1300NX - Random Symptoms...Definitely Infected... Do I need to completely wipe drive and re-install operating...

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions... Read more

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Answer Match 70.98%

Hi, help me pleasei get this bios error message when i start my laptop : system disabled 12021how to reset the password ? Thank you 

A:COMPAQ PRESARIO V6000 System disabled

@zotmani? Enter:      bpkhek                       or                  uzrngv Regards, DP-K

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Answer Match 70.98%

I have a Presario 2700 laptop that's no longer functional because the fan apparently has "detached" from the system board, causing the processor to overheat and shut down immediately upon reboot. This is according to the CompUSA technician. According to her, the screw grommets (holes?) have detached or broken, so the screws won't hold the fan in place. She says a new system board would be required, which costs $750. Obviously, this is not worthwhile, but it seems to me that there must be a cheaper way to hold that fan onto the system board (again, this is all assuming what she's telling me is correct...I have no way of knowing as I've never worked on a laptop). My question is: Is there any kind of epoxy resin or other heat-resistant adhesive that could hold that sucker in place enough to function? The CompUSA technician is willing to give it a try, but all she has is Krazy Glue which is no good with heat; I would have to get her the adhesive and she would attempt the hack. I'm willing to give it a try as the machine is now a boat anchor anyway. This is somewhat new territory for me so any guidance would be appreciated...thanks!


A:Compaq Presario system board this possible?

Do you have it open? If so, is there a heatsink under the fan, or does the fan just sit on the CPU itself? If there's a heatsink, then you can just glue it to that, if it's a fan on the CPU, then yea, some kind of adhesive would work well enough, but I would hope that there's a heatsink on it...

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Answer Match 70.98%

Hi, I am trying to re-install this for some one and it turns on with the message System Disable: 73827136 Can anyone advise me on the issue? Thanks

View Solution.

A:Compaq Presario CQ61 System Disable

Hi, Enter  62785118 Regards, DP-K

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Answer Match 70.98%

Hi, I just got a hand me down Compaq Presario laptop model V2321US with Windows XP Pro. Can someone help me to erase everything that was added to the computer prior to the previous owner's use? Unfortunately, I do not have the Origional system disk but the computer seems to be working perfectly.

Thanks for any help and advice.

A:Compaq Presario Needs Full System Recovery

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Answer Match 70.98%

I have a Compaq Presario CQ57 Locked out of BIOS with message System Disabled [ 51320211 ] 

View Solution.

A:Compaq Presario CQ57 System Disabled

Hi, Enter  44088837 Regards, DP-K

4 more replies
Answer Match 70.14%

Compaq Presario 2210us laptop.
XP Home.

Computer came into shop wasn't keeping correct system time. I figured it was a dead BIOS battery. I took the laptop apart and replaced the battery. Should solve the problem right? Wrong. It keeps the correct time when it is on and booted into windows. If I turn off or restart the machine when it is on AC power it will keep the time thru a reboot or being turned off overnight. The problem is when I either reboot or turn the machine off without being plugged into AC power it looses the correct time. Most of the time it will have the time it was shut off or rebooted as the time.

I tried to repair the W32 time and also tried a third party sync software to sync with a time server. This works, but only if connected to the internet. I'm totally out of ideas and really need some help!

Thanks all!

A:Compaq presario wont keep correct system time

References I found:

1 -

2 - 'I started noticing that my laptop will turn itself off (while on charge) for no reason whatsoever, then the clock on the lower right hand corner started messing up in such a way that I had to sync it with the internet every morning and then when I would turn off my laptop and turn it back up the next morning the time would have stuck at the time I had switched my laptop off the previous night.' from post 30 @

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Answer Match 70.14%

Hi all

This is a very common question for which I couldn'g find a specific answer after searching the forum. Please excuse for a redundant question. I have necessary system recovery disk to perform destructive recovery of my PC. The main reason for the recovery is my suspicion that my PC is cluuterred with junk from my past years of PC use. I am having a C:\windows directory almost 3.8G which i feel is too high? Also the C:Windows\system32 files are approx 1 G. I have done disk defragment cleaned up using disk clean and cleaned my Temp folders. Now i have decided to do a system recovery to solve this issue. My question is should i remove my PCI cards that I installed for eg. IEEE 1394 firewire card and additional RAM and hard drivethat I added as regular upgrades to my machine. Will leaving this in my machine during recovery crash or cause undesirable effects to my computer. My other question is if a high disk usage to the ture of 3.8 in my C:\WINDOWs directory a normal for XP home edition. Many thanks for your kind review and response.

A:System Recovery Question for my compaq Presario S4000NX

Hello lak2000

I would remove any PCI cards which you added ( i.e they were not in the machine originally, so will not be involved in the Restore)
Reinstall them after the Restore

You can leave the hard drive, as long as it is not external.
Just make sure to restore to the correct Drive (check the drive letter)
You can leave the RAM

Disconnect all peripherals such as printer etc.

For XP Pro, my Windows directory is 3GB
My System32 folder is 1GB

I should add that I recently reinstalled XP, so these figures will be higher for a system which has been running longer.


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Answer Match 70.14%

Well, the title pretty much says it all. I own a compaq presario 2700T laptop (aka "my beloved p.o.s."), but the good news is i have windows xp and a DSL connection. It has a USB port but is it too old/too crappy to support a webcam system? My price range for said desired webcam is less than $30, so no fancy technology here. Any advice would be much appreciated!

A:Will a compaq presario 2700T support a webcam system?

Webcams in generally do not take up a lot of resources. plus they are also fairly chep. You can get one in your price range without a problem, it may just not have a microphone and oh cours the more you spend the more features youu get. Jut look around, check or any place locally by you, or any other site you want to. Maybe stay with more brandname becuse i am not sure about other companes for webcams. And don't worry about your computer. I had a webcam on a desktop that brely meet the requirements for XP

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Answer Match 70.14%

how to run the system bios in laptop Compaq Presario CQ57 with Windows 10?

A:how to run the system bios in laptop Compaq Presario CQ57 wi...

ANAKONDA wrote:how to run the system bios in laptop Compaq Presario CQ57 with Windows 10?Hi, Sorry, what are you trying to do ? We don't run the system BIOS. And from your question, all I can say: Please don't touch to BIOS, this is the shortest way to brick your machine. Regards.

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Answer Match 70.14%

Hi,My laptop is showing "Enter Administrator Password or Power On Password"I cant find any password that have worked but after a few tryes is says System Disables, Key: 55053602 .Can somebody help me,Thanks

A:Compaq Presario CQ35 System Disable Problem

@pejal? Enter   40931224 Regards, DP-K

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Answer Match 69.3%

My Presario cq57 has a disabled system code  72114208 does anyone know the password to bypass system disabled

A:Re: Compaq Presario cq57 system disabled code 50555 523

Hi: Enter this unlock passcode... 63872828

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Answer Match 69.3%

I was wondering how to create a reformat disk for a compaq presario SR2013WM. model # "RE468AA"
Last year a tech came out to bring me another harddrive. !
He said that i need to make a "format disk"
we had the option to use 26 "c.d.'s" or 2 "dvd-r"
he made the system recovery disk in front of my eyes.
does anyone know how to go thru the step's and make one ?
if so please list all i need to know ,

A:How Do I Create a System Recovery Disk For a Compaq Presario SR2013WM

7 more replies
Answer Match 69.3%

PowerOn Password System Disabled[84997967]  Compaq Presario CQ43 Please help. Thanks :-)

View Solution.

A:Power On Password System Disabled [84997967] Compaq Presario...

Hi, Try entering:     31695369 Regards, DP-K

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Answer Match 69.3%

Greetings --

I am trying to upgrade a Compaq Presario V6000 laptop from 32-bit XP Pro SP3 to 64-bit Windows 8 Pro. This machine has an AMD Turion 64-bit CPU, ample RAM and HDD capacity. I am installing from the System Builder DVD.

Unfortunately the install is failing. After grinding away on the DVD for a very long time, finally I get the following message in a Windows 8-looking graphic:


"There was a problem with a device connected to your PC

"An unexpected I/O error has occurred.

"Error code: 0xc00000e9

"This problem can happen when a removable storage device is removed while it's in use or is failing. Properly connecting any removable storage and restarting your PC may fix this problem.

"Press Enter to try again

"Press F8 for Startup Settings"

There are no removable storage devices connected to the laptop. Neither of the 2 suggestions works, they just result in more grinding in the DVD drive and a return to the same error screen.

I just got through doing a successful install on a Presario V6700, which was also running 32-bit XP Pro SP3 previously. As far as I can tell the main difference between the two machines is that the good one has an Intel CPU and the problem one has an AMD Turion64 CPU. Both CPU's are 64-bit.

Letting XP complete boot-up and running the install DVD from Windows is not an option, since I'm trying to migrate from 32-bit to 64-bit and the OS won't allow it.

The BIOS allows booting from a USB ... Read more

A:64-bit System Builder Install Fail, Compaq Presario V6000

Welcome to EightForums.

Try Cleaning the HD Drive, using the CLEAN command (no need to use CLEAN ALL) in Step One in this tutorial:
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums

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Answer Match 68.46%

Got the infamous "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER" on my mom's compaq presario desktop sr1900nx. It appears on a black screen after the red/white compaq screen. It takes about 30 seconds for the error to appear. There is a blinking underscore the line below it. I have done several hours of searching and have tried several things to get to at least to the system recovery area, but I can not even do that. When I cut power to it and try at least starting the boot process, I do get the COMPAQ red/white screen with 3 options on it. ESC to enter boot menu, F1 for setup, F10 for system recovery. The ESC & F1 work, but that's about it. I can not access the system recovery. It does NOT have a floppy drive, nor did the PC come with any recovery disks and of course I do not have any. I am just looking at this point to recover some pictures/documents from it...then as far as I am concerned it is trash. It was running windows XP. Is this even possible without spending a ton of cash on recovery cd's or for file recovery? I have also tried F8, Pause/Break and have hunted the setup/boot menu for anything that could help - and found nothing.

Thank you.

A:Compaq Presario Disk Boot Failure F10 system recovery not working

Hi Luchipboo, and welcome to BleepingComputer.

That Compaq has a recovery partition, this is why it didn't come with the discs. If you have the user's manual it should explain how to use it.

If you wish to backup the files that are on there first, you can alway install that hdd in another desktop as a slave drive. This will required setting the jumper on the rear of the drive in the slave position, and connect to the IDE data connector in the middle location. You should be able to access your files from there.

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Answer Match 68.46%

I have a Compaq Presario CQ57-339WM and it won't boot.I tried to restore it, but I can't get into the bios to let it boot from CD.It says system disabled 67912930 after 3 failed attempts. Help!

View Solution.

A:Compaq Presario CQ57-339WM bios password system disabled

Try >> 78670316

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Answer Match 68.46%

I am attempting to restore Windows XP Media Center Edition on a Compaq Presario SR1750NX Desktop PC using the System Restore option activated by pressing F10. Upon pressing F10, the system appears to load the PC Restore files but when it tries to execute them, it generates the following error:

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of
0xc0000034 (0x00000000 0x00000000).
The system has been shut down.


No CD's are available as the machine shipped with the System Restore feature on a protected partition.
I would prefer a "restore" solution, as opposed to other reinstall options, in order to maintain use of additional software (such as Windows Office) that came preinstalled on the machine.


Any suggestions on how I might clear the issue generating the error message so I can proceed with the system restore?
Any suggestions on how I might otherwise approach the problem?

Thanks in advance as any and all assistance is much appreciated.

A:Compaq Presario generates Fatal System Error when attempting PC Restore

If you decide you need the 2-CD system recovery disc kit for that Compaq Presario SR1750NX (EL445AA) desktop, you can purchase it from Computer Surgeons HP Recovery Center for $27.00 plus shipping.

That desktop was manufactured in November 2005, so HP will no longer have it available for purchase.

The kit will allow it to be reverted back to its original factory condition - complete with all the software and "bloatware" that came in it.

If the hard drive dies and needs to be replaced, the kit is going to be needed anyway to get that desktop going again.


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Answer Match 68.46%

A friend of mine brought me her Compaq Presario S5140WM Desktop PC for help installing a new graphics card. What I found was that her computer was soo infected with viruses and spyware that some of the files needed to install the new drivers was corrupted and the hardware driver install failed. I ran an online virus scan from Trend Micro (Housecalls) and used Spybot S&D and Ad-aware SE to clean up what I could. After all that, I ran another online scan using Panda Active Scan and the results of that scan showed that she still had spyware and a number of Trojans which Housecalls was not detecting. I recommend that she back up all critical files and run the HP recovery program which was located on it's own partition on her HDD. It seems that she must have encountered some sort of a problem with the recovery because Windows now reports that she has less than 100MB of HDD space available on an 80 gig HDD.

She really doesn't want to go through the process of running the recovery again. Is there a way of correcting this by other means? Before she ran the System Recovery, she had approximately 41 gigs free on the HDD. From what she is telling me, it sounds like Windows created a complete system backup that was not deleted once System Recovery was completed.

What do you think.


A:Low HDD space after running HP system recovery on Compaq Presario S5140WM Desktop PC

I would run the recovery again, and pay special attention for option to format the drive before installing windows.

HP (I believe) calls it a destructive install - as it wipes the partition removing all data from it.

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Answer Match 68.46%

I have a Compaq Presario 5000 series running Windows 98. All was well until I tried to boot the computer yesterday and got the following error message:

"Operating system not found on any devices. Press any key to try again."

Pressing Del or any other key when it's trying to boot will only get me into the Compaq setup menu, not the BIOS setup. Everything looks fine in there, though.

I opened the tower up and the cables, fan, etc. seem to be fine.

My floppy and CD drives seem to be working, but when I try to use the Win 98 boot disk I get this message:

"Disk I/O error. Replace the disk and press any key."

I have some *really* important files that have not been backed up, so I *have* to get access to the HD ... once I've backed up these files, then I don't care what happens - I'll reformat if I have to. I have two hard drives on this system (and of course all my important stuff is on c drive) so I could swap them and try it, but I can't figure out how to get into Setup to re-designate them.

Please help!!!

A:Operating system not found ... Compaq

Hi, addmirable


When something like this happens very suddenly I always look first at the possibility of a virus. Can you mount the drive in another machine and run a virus scan against it ? (Do not try to boot from it or open any files until after the virus scan)

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Answer Match 68.46%


I have come here again with my concerns. As mentioned earlier, I am a novice at operating systems and I do home-based work. Now, I have a few issues that are affecting my work. My system has been rehauled twice up to now because of some virus problem or some other issues. I am unable to do my work efficiently. My system keeps on restarting every 2 to 5 minutes after I login to do my work. This is time consuming and affecting my work very badly as I am unable to meet the deadline. I am spending the whole day at work and the system shuts down by itself and restarts. This happens quite a few times when actually I should be finishing my work in a few hours, approximately 6 to 8 hours of work. Hope you can help me find a solution to my problems with the system.

Appreciate your help.

Thank you


A:Windows XP restarting of operating system

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Answer Match 66.36%

I have a HP Compaq 6300 Small Form Factor in which I just replaced the motherboad. It is working fine. I can boot to a bootable USB drive and (1.) start a Windows 8 or Windows 10 clean installation. I can (2.) boot from a Linux Mint 17.3 boot able USB drive and load that OS fine. When I try the installation from any of the afore mentioned OSs' (Windows 8/10-Linux Mint 17) they all will get a memory or hard disk error and fail the installation early in the installation. I have tried this on two SSD drives and two standard HDs. I am at a loss on what to try next. Any help would be great. Thanks. -Matt

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Answer Match 66.36%

Hi guys. I am usually the one solving problems but on this occasion even I am stuck.

I am trying to fix a friend's laptop:

Make: Toshiba
Series: Qosmio F series
Model: f20-110 (pqf20E)


When the laptop is turned on, it will display the BIOS logo followed by the XP splash screen. Within a couple of seconds, it produces an error along the lines of "Sorry for the Inconvenience, but Windows Failed to Start Successfully"

I am displayed with different options such as Safe mode, boot logging, etc ... Even if I try safe mode, it will display a blue screen very quickly. So I decided to select disable automatic restart. I have tried to research the error but I am not getting much information.

This is the error message I am receiving:

A problem has been detected and windows has been shut down to prevent damage to your computer....

Technical Information:

** STOP: 0x0000007E (0x0000005, 0x82f08c21, 0xf899cc48, 0xf899c944)

I have forgotten how I used to troubleshoot BSOD before, I am quite sure that is a memory address it is referring to.

I know 0x0000007E is usually an indicator of registry problems and he did mention he had a lot of malware on his machine.

What I have tried already:

I have opened the ram compartment, cleaned the ram module and removed all the dust using an air canister. I have already tried putting the RAM in another slot.

I have removed the hard drive, cleaned the compartment in case anything might prevent co... Read more

A:[SOLVED] Operating system keep restarting and producing a blue screen

Download the ISO image for Memtest in my signature. Burn the image to CD using IMGBurn also in my signature. Remove all but one stick of RAM and boot off of the newly created CD and run the tests on each stick of RAM separately. If you get any errors (Red) then that stick needs to be replaced.

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Answer Match 65.1%

Hi, My Computer a Compaq Presario SR1810NX with Windows XP Home Edition SP2 is having an issue with it wont get past the Compaq Logo Screen, like, I press the power button the PC powers on, Fan Speeds up and then slows down as normal, keyboard lights flash as normal and the Compaq Logo along with the v3.48 and ESC = Boot Menu options appear on screen, the things is that it wont get past this screen, it just sits there at the Compaq screen, the keyboard and mouse dont seem to be interacting with the PC since I press ESC or F10 for boot mode or system recovery but the PC wont answer at all, I've already Disconnected power source unplugged mouse, keyboard all but PC is doing the same thing just sitting at the Compaq Logo Screen, the computer doesnt make any sound at all no beeps or anything, it wont let me access Windows at any time, recent installations well could be that I just installed a Mobile Bandwidth Card just a couple of weeks ago, and also just a few days ago I connected my iPod Shuffle 2nd Gen to the computer and the computer wont recognize it at all, not even charging, I know this might be a virus or malicious software, but my computer has barely connected to the internet in the last weeks (I couldn't pay the Internet and I had to use my friend's Mobile Bandwidth Card I mentioned before) all I did while in Internet with the Mobile Bandwidth was some schoolwork and youtube videos, I need help urgently with this since I have to deliver a very important proyect for scho... Read more

A:Compaq Presario SR1810NX Not Getting Past Compaq Logo Screen

Try a power drain.
1. Unplug power cord
2. Hold power button in for 60 seconds or more then let go
3. Plug in power cord
4. turn on the power and try to boot to setup (BIOS)

If it enters the BIOS then you should be able to just press F5 to reset to defaults and then F10 to save and exit. The PC should work now.

However, if after the power drain you still can not get in the BIOS than there is a MAJOR problem which would require some type of repair.

1 more replies
Answer Match 65.1%

i dont know anything about computers so i will need a detailed explanation and i need to know how to fix it!! it just stays on the compaq screen

A:My Compaq Presario 2500 wont go pass the compaq screen

Hello lilevee22,

Before the problem started was anything added to or installed on the system?

Try booting to Last Known Good or Safe Mode.

Restart the computer during the boot process repeatedly tap "F8" you should get

the Advanced Options.

Let us know if able to get the system to boot with either option.

1 more replies
Answer Match 64.26%

Cant find the neccessary drivers for the internet have been here

None of the drivers for ethernet or my wireless card work ???

This is a friends latop they had a virus so i reformatted and now no internet via wirless or wired
any help appreciated.

The virus was a virut file infecter virus so i was afraid to save any of the drivers for fear of reinfection.


Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 1525 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb
Hard Drives: C: Total - 102547 MB, Free - 89975 MB;
Motherboard: Hewlett-Packard, 30D9, 83.21, CND80437PP
Antivirus: None

If any more info is needed let me know!!!

A:Solved: Laptop Compaq Presario C700 (from HP Compaq)

14 more replies
Answer Match 60.06%

I'm trying to revive a Compaq Armada M700 laptop. When I boot the system, I get the standard red Compaq logo screen, then a screen which states:

Initializing Intel Boot Agent Version 2.6 (build 004)

followed by a screen which states:

Error loading operating system.

-----------Things I know about this laptop--------------------
I was able to install Ubuntu Linux Desktop upon it about a year ago, and it worked fine. Since then, however, my sister, the user of this laptop, decided she did not want Linux, but would rather have Windows XP installed. It was then given to a friend of her husband, who managed to eliminate Ubuntu. He stopped, there, though, probably having the same problems as I am now.

Having had previous problems with removing Ubuntu from laptop hard drives, I assumed I could perhaps install Ubuntu back onto computer. However, after inserting the CD and rebooting several times, it will clearly not happen.

----------Computer Features---------------------------
Hard Drive: 30GB Toshiba
Floppy Drive: n/a
CD Drive: Yes

--------------BIOS Options-------------------------------
Title "Computer Setup 1.00

Boot options:
"QuickBoot" Enable/Disable

Boot Order:
-NoteBook MultiBay
-NoteBook hard drive
-NoteBook Ethernet
Device Options:
Num Lock state at boot
Multiple pointing devices
USB legacy support
Internal display controller
Video out
Parallel port mode
Intel SpeedStep technology
Docking base Unique Identification
Pro... Read more

A:Solved: Help reviving a Compaq Armada M700 - "Error loading operating system"

im going to guess and say that the boot order has to be set up to boot from a cd. when u put the windows xp cd in restart the computer and then start tapping F8 u should then see a black screen and in the left hand corner u should see press any key to boot from the cd. i always hit the enter key and u should be able to go from assuming u have a windows xp cd.and im also going to assume u still have a valid coa sticker on the computer.i will make one suggestion u might want to get a bigger hard drive. 30 gb is a bare minumum anymore to have.if u dont have a windows xp disk u will either have to purchase one or u might be able to borrow the version of windows xp that u now have either home or pro. hope this helps u.

3 more replies
Answer Match 57.12%

ok when i start up it shows the compaq logo then theres some beeps and it goes to a black screen. Any help? any way to reset all my stuff? i press f11 and it goes to some bios thing and i really dont know what to do. Thanks

A:Compaq presario help

16 more replies
Answer Match 57.12%

I have purchased a Compaq Presario 600 with an Athlon XP 2200+ processor. I do not have a copy of Windows XP to wipe it with. Is there any way with the installed XP that I can refresh this system and remove data frome previous owners? Or Can I load Win 98?

A:Compaq Presario 600 ??

Compaqs usually have a hidden partition with all the factory loaded software on it in an image format. As long as it does and you can figure out how to access it you could probable do that - but you almost likely need the XP Product key and may need to reactivate XP after the recovery. XP can only be install on one machine at a time - so if they are still using it you are out of luck.

Watch the boot up for any recovery messages or take a trip to and look up the info for your make/model.

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Answer Match 57.12%

I have a compaq presario. I have 2Gig memory. I changed services from ATT to comcast internet. now my pc needs to be wiped clean and set up again but when I got the computer I did not get the discs. how can I do this without discs> it wont open up the internet even though I am connected.

Please help

A:compaq presario pc

8 more replies
Answer Match 57.12%

Hi. Does anyone know if a Compaq Presario SR1150NX does the display system support component video (Y, Pr, Pb) signal output function? Thanks

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Answer Match 57.12%

How do you access the Bios on a Compac Presario 4110. I keep getting the message 162 Sytems Options not set. 163 Time and Date not set. Having visited Compac they were not a lot of help. Downloading the software recommeded by them was a waste of time, still got the above message. Tried all the usual keystrokes etc no good. Any suggestions would be appreciated.

A:Compaq Presario

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Answer Match 57.12%

sir, can u help me, i can't fint my driver for compaq presario v3760TU
previously, i used vista home basic but i convert to window seven.. but i can't find my driver in hp/compaq driver web.. plzz help me..
-sory for my english so bad..

A:compaq presario

Were you at this Hp/Compaq download page ?

Software & Driver Downloads Compaq Presario V3760TU Notebook PC - HP Customer Care (United States - English)&

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Answer Match 57.12%

I friend of mine purchased this Presario in 2004. She hasn't had internet since about 2006, so she hasn't had any of the updates since then. I brought her tower home with me since I have internet to load her updates. We're trying to get it internet ready. When I brought it home last week nothing would open. So yesterday she gave me the system recovery disc. I started with the Standard Recovery, but there were too many files that it couldn't recover. So I then decided to do a full recovery. After the full recovery it was rebooting and it told me that not all the system could reload and I couldn't hit okaybecause it wouldn't read / acknowledge my mouse. So, I unhooked her computer and rehooked mine to see what her alternatives were. I found a website, they wanted to know all the things it wouldn't oload. All I can remember is that it was things that could me downloaded later like: Norton, AOL, Adobe, MSN, and QuickTime.

So, I unhoked mine and rehooked her's up (and booted up my laptop). When her's came back up it's saying: NTLDR is missing Pres Control + Alt +Delete to Restart

My question for you is there anyway I can save her conputer? She doesn't have a lot of funds, being a singe mother of a 7 yr old and I'm just a good friend trying to help her out.

Thank you in advance for any help you can provide

A:Compaq Presario

I decided to see what happened when I ctrl alt delete and then decided to do another recovery. Here's some more info (could not recover errors):
1. C:\WINDOWS\Help\SB\Training\WXPPer\Content\Wave\U4L@Ce.wav
2. C:\WINDOWS\System32\ntdll.dll
3. C:\WINDOWS\System32\ntkrnlpa.exe
4. C:\WINDOWS\32\dllcache\dinput8.dll
5. C:\Windows\systme32\dllcache\licdll.dll
6. C:\WINDOWS\system32\dllcache\locator.exe
7. C:\WINDOWS\system32\viaservc.dll
9. (Black screen instead of error message)
9. C:\WINDOWS\Installe152ec/msi
10. C:\WINDOWS\Installer\1b2cc.msi

then all of after about 20% a big blue screen with following:
A problem has been detected and windows has been shut down to prevent damage to your computer.


If this is the first time you've seen this stop error screen, restart your computer. IF this screen appears again, follow these steps:

Check to make sure new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup... Read more

3 more replies
Answer Match 57.12%

my compaq presario cq57 says system disabled 62359871..plz help. thank you

View Solution.

A:compaq presario

@sharp66? Enter   73031277

3 more replies
Answer Match 57.12%

How do you open the casing on compaq presario 5304. I don't want to breakit.\


A:compaq presario

Link to tell you all about your computer.

1 more replies
Answer Match 57.12%

ok I hace a compaq that is all messed up. lets see one day the monitor would not work after a storm. Bought another, For a while the screen would be blue but change back to normal. The pc also would have a hard time starting up after it was in idle. We would do a hard start and for a while that worked. Now when I try to start it it turns on but the monitor says no vga/dvi input. There is also none of the preverable beeps that are supposed to be there so in short (well long)the motherboard is fried? So do I use it as a planter in the yard or is there a way to get it up and running. It runs on XP media center it has a micro ATX form factor motherboard it is also an AMD 64 Anthlon. ram is 256 mb 1Rx16 pc 4200 ddr2 533 mhz. With all that said can I just replace the motherboard and reinstall the reinstallation disks and be up and running? ( if it could only be so easy) What about the cpu. i know many questions here thanks for patients. Please help me. Tina

A:compaq presario

does your system have agp or pciex (or even pci) slot free? Is the graphics on board? It sounds like a graphics card problem, even if it is onboard. I'd try a replacement card (even if it's just a pci card) and see what happens...

1 more replies
Answer Match 56.7%

I hit the power button this morning and nothing happened. Tried unplugging and holding power button in and still nothing.

A:compaq presario will not turn on

Please post your system specs, exact model Presario, include any upgrades or modifications please.

1 more replies
Answer Match 56.7%

Had to default my laptop now when it starts to load windows
says starting windows setup is preparing computor for first use
welcome message comes up then says windows could not complete installation,.to complete restart the installation
i press ok and goes over again starting windows

A:Compaq presario co61

What's the part/product number(P/N) on that Compaq Presario laptop?

You appear to have a CQ61 series model, so we need to confirm which one you have.
There should be a dash and additional characters after CQ61.


2 more replies
Answer Match 56.7%


I have a Compaq Presario 1247 Notebook (laptop) with Windows 98 Second Edition with a 4.3 Gigabyte hard drive that was logically partitioned into 2 drives (C: and D: ). Earlier this year I used my CD Burner to copy all of the Quick Restore files from the D: Drive to a blank CD-ROM (CD-RW) disk and then removed the partition from the hard drive with a program from the Compaq Website. My CD-Burner is connected to my Notebook via a PCMCIA USB 2.0 Card, it has 2 USB Ports on it, one port is being used by my CD-Burner the other port is not being used.

Last Friday (09-24-2004) my Notebook caught a virus while I was on the internet and it was corrupted. MS Windows Explorer error message came up when I tried to look at my hard drive. The error message also came up when I rebooted, therefore no desktop icons appeared. So I reformatted the hard drive C: and put the Quick Recovery CD-ROM Disk in the internal CD-ROM drive. However, the Quick Recovery Disk displayed a message that it could not find the Quick Restore files and to contact Compaq Customer Support. I reformatted my hard drive again this time with the /quick format switch and /make system disk switch and then copied all the files and subdirectories from the Quick Recovery CD to my hard drive. Now before I even tried to run FDISK to repartition my hard drive into 2 logical drives I thought I would put the CD (CD-RW) containing all of the Quick Restore files and subdirectories that I burned earlier this year (before I r... Read more

A:Compaq Presario 1247 - Need Help

have you tried the ultimate boot CD:

It containes many utilities that might help.

it is bootable so it should load

Steve L

2 more replies
Answer Match 56.7%

I have a problem with my laptop screen. The screen is dark, however, the data is still there. Can't turn lamp on, or change anything, but can hook up to a monitor and it works. Can I fix the screen to work again? If I hit the button that turns the screen off and closes the computer down, the picture pops up for a few seconds and it is slightly red.

A:Compaq presario R3000

Its most likely that the backlight has failed. It can be fixes but it costs a upwards of $100 to do by a professional. You could try buying the parts online and doing it yourself though if you are technically inclined.

Here's how:

1 more replies
Answer Match 56.7%


i have one compaq c500,it's some keys are not working.i have to open it,i tried to open but can't , any one can help me.

A:compaq presario C500

Hiya and welcome to Tech Support Guy

I've removed your email address, as we reply to the forum, and putting it up may give you spam.

Can you explain a bit more on what you're trying to do? You say open it, do you mean log on?



1 more replies
Answer Match 56.7%

I have a compaq presario. The bios are poop. Does anyone know if there is a way to update the bios with areal manufacturer? Or am I stuck with compaq's bios? It would be really nice if there was a way to find out who makes the bios for them and update it. Any info would be great. Thank you in advance!

A:Compaq Presario Bios

You need to get the BIOS from Compaq. While the board maybe MADE by another company, who knows what slight changes to the specs were made.

When you do your next upgrade, build your own and get a real BIOS.

Like working on a NEW Dell PC, almost NO Options, no Temp monitors nothing.. junk... its a DELL!

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Answer Match 56.7%

A mate of mine has just bought himself a Compaq Presario and asked me to give him a hand at getting it up & running so I said I would, (really a classic case of the blind leading the blind). We did get the thing going & connected to ISP so miracles do happen. What I would like to know more about is the partitioned HD that it has. Am I right in thinking it is a backup of some sort.

A:Compaq Presario HD Partition

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Answer Match 56.7%

Hello all,

My 92-year-old grandfather -- who lives on a little island off the coast of Maine -- has emailed me regarding a problem that he is having with his ten-year old computer. If anyone out there would be kind enough to offer some advice on how to fix it, it would be greatly appreciated. There are no computer shops on the island, but my grandfather has plenty of tools and has worked extensively with radios throughout his life, so with some direction I have little doubt that he can make the repair.

This is an unconventional post, to be sure, and I don't really know anything about his computer ... but I think he has done a reasonable job describing the issue:

Hi Chris!
I have a severe computer trouble that I brought on myself.
First I will describe the computer and it's programs.
It is a Compaq, Presario 1200,
at least 10 yrs old.
Along the front edge of the top it has three indicator lights at the
left of center and three on the right.

The ones on the left are operating lights of which one shows when
the charger is in and the left most one shows when the computer is
started up by the button which is in front of the screen.
The one between these two shows the operating conditions, I believe,
as it usually flickers in concert with whatever is going on.
The three on the right each has a "locked padlock" symbol.
For programs it has Windows 98, Juno V.4, Intel Create and Share
and some other good things.
Everything has been working good.
I do... Read more

A:Compaq Presario Issue

What a sweet letter from "Grumpy Gramp"! Has he tried to plug in to another outlet completely? I would take the battery out completely and try this.


1 more replies
Answer Match 56.7%

hi guys!I have a problem with my laptop unit..I download the ATI mobility radeon hd 5430 and i install it but there is a message in the end of installation appear that INSTALLATION COMPLETE(WARNING OCCURRED DURING INSTALLATION) and when i press the view log it always like this:

Existing packagesATI Catalyst Install Manager
The Lord of the Rings FREE Trial
Microsoft Visual C++ 2008 SP1 Redistributable
Communication Opt-in

Packages for install
ATI Catalyst Install ManagerFinal Status: Success
Version of Item: 3.0.790.0
Size: 20 Mbytes

Other detected devices

Error messages

I dont know what to do..please help me..

A:Compaq Presario cq-42-160tu

Make sure you have all the Windows .NET Framework Updates installed before you update the ATI catalyst driver

1 more replies
Answer Match 56.7%

I have this old Compaq and I used to be able to burn CD's until the day I stuck in my little portable device one would use to store pictures and things..I forget what its called,but you can insert it into a USB port then add or remove pics or anything and remove it and put it back around your neck and go. Anyway after doing this one day I go to burn a Cd and my computer is telling me I have these new drives called E,F,G, & H, which it has now bundled into something called a USB mass storage device. it no longer recognizes that i have a working burner.. it does not even recognize that I have a drive D. All it is reading is those removable device drives that came along with my junk drive. The 'Safely Remove Hardware" option has been coming up and ive used it to disable these other drives..but its still not working..How can I fix this?

A:compaq presario SR1103WM

Right-Click on My Computer, select Manage. In the left pane there should be a listing for Disk Management - click that.

Now, in the right pane, scroll down and see if your CD is listed, but has no drive letter. If so, right click on the grey part and choose "assign letter". I would use Z: (no chance of a USB device trying to grab that letter).

3 more replies
Answer Match 56.7%

Hello sir, I have a problem in bios password. I tried to reset cmos by removing rtc battery. But i can't remove password. System disabled code is 07437. Thanks, MNKTags:Microsoft Windows 7 (32-bit)Presario V3000

A:Compaq presario v3000

@Ulies? Enter   zyaztrq    or    alqelqe REO

1 more replies
Answer Match 56.7%

How do you get to the HHD drive in the compaq presario 1456VQLIN?

A:Compaq presario 1456vqlin

I'm not finding that model so that must not be the model number. Typically, you turn over the laptop and the hard drive should be under a large panel...

1 more replies
Answer Match 56.7%

My brother recently bought a new HP desktop PC so he wants to sell his old laptop (Compaq Presario 700, Windows XP Home Edition) and we both agreed we should do a full restore to completely wipe the hard drive clean to it's original slate and we have the original Compaq ''QuickRestore'' discs and for whatever reason, they're not working. There is three CD's and not a single scratch or mark on any of them. I've tried to run all three on the laptop and the only thing that happens is that the folder containing the discs files on it is what pops up and no actual setup occurs like it says on the little piece of paper that comes with the CD's.

This is what it says....

First, if your Presario Notebook is attached to a Port Replicator (QuikDock), you must turn the power to the computer off, disconnect it from the QuikDock, and plug it into an external power socket. Disconnect any printer cables or other peripherals from the computer before using Quick Restore.
1. Insert the Quick Restore CD (bootable disk) in the CD drive, and press Enter. A WARNING message appears advising that you are attempting to totally reformat your hard drive. Confirm by following the next step.
2. Press 1 and then Enter to continue. The Power Quest Quick Restore Wizard starts copying and uncompressing data to the local hard drive. This process takes approximately 7-10 minutes.

This warning message never appears and none of this ever happens. Does anyone know why... Read more

A:Compaq Presario 700 (Windows XP)

Is there an autorun.exe? Setup.exe? Any executable at all on the root of the disk?

1 more replies
Answer Match 56.7%

I've searched this site, I've asked HP/Compaq, and I've checked search engines but still don't have an answer, so wondering if I can find it here.
I have a Compaq Presario 700 with what I believe is a dead hard drive. I want to replace it, but not sure if it is necessary to copy the files from the drive first. I don't think it's possible, as the drive doesn't seem to work at all. Can I replace it with a new (upgraded) hard drive and just run the original Windows QuickRestore discs, or is there something more to it that I would need?
Here's what happens: I switch the laptop on and it wants to start up, but then, before Windows is running, the hard drive begins it's lovely scraping and clunking noises and I eventually get a black screen with plain text saying windows had to shut down... and is beginning dump of physical memory. Of course, this all started after some fool (maybe me, maybe not) dropped the laptop.
Every site I've checked says I'll need to create a backup of all files before replacing the hard drive. I didn't have anything on there that I need to save, so am wondering if I can just run the QuickRestore and get back to business as usual.

A:Compaq Presario HDD replacement ?s

Welcome to the TSG forum.
Which Compaq Laptop ???

Have you backed up all your personal Data ??

Yes .. just put in a new HD .. and run the recovery CD/DVDs
This'll put it back to the way you bought it .. assuming no other problems.

2 more replies
Answer Match 56.7%

I have a compaq presario 7470 in my possession. It used to work, but not for some reason it refuses to. I just bought a power supply for it and it still doesnt work. I figured out that if u remove the J3 pin from pins 2 and 3 after pressing the power button it will turn on. The compaq screen comes up and it says '102-System Board Failure.' This seems bad...what should i do? is it a fried motherboard? if the board was fried would it even turn on?? Thanks!

A:Compaq Presario 7470

I don't think the motherboard is fried in which case it wouldn't boot, as you say. But it definitly is having some problems...

Has Compaq support service gotten back with you yet ?

11 more replies
Answer Match 56.7%

I replaced my LCD cable (with two different cables) from the the stock one because it wouldnt fully display if not pushed all the way back. When I replaced the cable I put it all back together and it comes on without the previous problem but now it displays 4 identical screens like. 1 23 4I have tried updating the drivers for the video chooser and have even loaded previous drivers but to no avail still 4 screens. Can anyone help me out?

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Answer Match 56.7%

My old compact Presario 2100 won't boot up. It is using windows xp. I can't get it to boot up even in safe mode

A:How do I get my Compaq Presario lap top to boot

Is there an error message displayed before the computer restarts?If the message flashes too quickly to read, press F8 and select "Disable automatic restart on system failure"Disable automatic restart on system failure

3 more replies
Answer Match 56.7%

If any here has an HP Pavilion or Compaq Presario PC or Notebook (current models), they will notice that the fan kicks in when needed. The fan doesn't really annoy me as much on my Compaq laptop, but on my HP desktop it is really annoying and loud. I think it forgot that it was only supposed to come on when needed because it is now on almost all the time. Can someone explain to me how this fan works in more detail and how I can possibly adjust when it comes on or at least the fan speed, SOMETHING!!! Thanx in advance.

A:HP/Compaq Pavilion/Presario Fan

If the fan kicks in more then it used to it might mean that the computer needs a cleaning. These fans are temperature controlled and only kick in when a sensor detects the temperature to be at a certain level. Sone fans need to be on at all times - like the one on the CPU - but it may be possible to control it speed with software or BIOS settings.

Speedfan comes to mind, do a google search for it. It will list the motherboard temps and allow fan speed adjustment if the board supports it. If you have a case fan you can control its speed, as for the CPU fan - thats best left on a full speed.

First, open up the case and see if it needs a cleaning. You can also replace stock fans with quieter ones if they are too loud or wearing out.

2 more replies
Answer Match 56.7%


After unsucessfully trying to get rid of some nasty Malware (Antivirus XP Pro 2009 to be precise) I'm currently trying to perform a factory reset on my Compaq Presario SR1909uk which had Windows XP.

I'm performing this from the recovery discs I created when I bought the PC.
However, I keep getting various error messages saying either

'Cannot copy file C:\1386\APPS\APPS15417\src\VIRUSCAN7.DAT or


I keep aborting when I get these messages and the progress perecetage remains. If I do this until I reach 100% do you think it will work?

Other than buying some new recovey discs from Compaq or taking it to be fixed, are there any alternatives please?


A:Compaq Presario SR1909uk with XP

Try cleaning your Recovery disc.

3 more replies
Answer Match 56.7%

i have a lap compaq presario v3417la i used win vista , then i move to win 7 ultimate , and disconect sound device , can you help me ? please

-[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Versión EVEREST v2.20.405/es
Sitio Web
Tipo de informe Asistente de informes
Generador Luis Guzman
Sistema operativo Windows 7 Ultimate Media Center Edition 6.1.7601
Fecha 2011-08-19
Hora 12:59
--------[ Resumen ]-----------------------------------------------------------------------------------------------------

Sistema operativo Windows 7 Ultimate Media Center Edition
Service Pack del Sistema Operativo Service Pack 1
DirectX (DirectX 9.0c)
Nombre del sistema LUISGUZMAN-
Nombre de usuario Luis Guzman

Placa base:
Tipo de procesador Mobile , 2000 MHz
Nombre de la Placa Base Wistron 30D6
Chipset de la Placa Base Desconocido
Memoria del Sistema 960 MB
Tipo de BIOS Phoenix (11/27/08)

Tarjeta gráfica GeForce 7150M / nForce 630M
Tarjeta gráfica GeForce 7150M / nForce 630M
Monitor Monitor PnP genérico [NoDB]

Controlador IDE Controladora estándar PCI IDE de doble canal
Controlador IDE Controladora estándar PCI IDE de doble canal
Controlador IDE Ricoh Memory Stick Controller
Controlador IDE Ricoh MMC Host Controller
Controlador IDE Ricoh xD-Picture Card Controller
Disco duro WDC WD1600BEVS-60RST0 ATA Device
Lector óptico MAT... Read more

A:Compaq presario v3417la

Not too sure what you need help with.
Do you mean the sound does not work since upgrading to Windows 7?

This is because the existing audio driver is not compatible with Windows 7, and unfortunately HP/Compaq do not have any Windows 7 drivers for the Presario V3417LA. The Windows Vista driver might work. You can download it from here:

Click the 'plus' symbol next to "Driver - Audio", then click "Connexant high-defintion audio driver".

If this driver does not work you will have to use Google Search to try and find one that does.
You really should have checked what drivers were available from the Compaq website before upgrading to Windows 7.
Some older laptops are just not suitable for upgrading to Windows 7 because of possible driver issues.

1 more replies
Answer Match 56.7%

I have an Compaq Presario 5724 that I FDisked and reloaded Win98 SE on. There are some components that are not working and I need drivers for. I have been to the Compaq site, but they have 2 or 3 different drivers for all the interfaces.
How can I find out which video, sound, modem are in the thing? Or, do I have to download all of the listed drivers and try them one at a time?

A:Compaq Presario 5724

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Answer Match 56.7%

I need help I have a Compaq Presario R4010US Laptop. The keyboard does not work for some reason, I plugged an external usb keyboard into it and it works fine. Could the ribbon cable that goes from the keybd to the motherbd be bad?


A:Compaq presario R4010US

hi Fwilli2 welcome to TSF,

take the keyboard off and re-seat the ribbon cable. you might want to try uninstalling the keyboard from device manager and then restart computer see if it work before you take keyboard out.

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Answer Match 56.7%

I have an older compaq presario 5000 (5wv260), i want to upgrade the memory in it. I know it takes sdram, 168 pin, but i dont know if i need parity or non-parity. OR ecc or non-ecc... anyone know what this computer takes?

A:compaq presario memory help..

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Hi this is my first post so bare with me.

I have a compaq presario 2580us laptop first of all with a pentium 4 in it.

My question is this. My laptop has 3 fans in it and they all used to come on in the past. Only one(the biggest) has been working not sure how long it has just been the one either. My temps get up to around 127F. I am just just wondering if there is a way to check out why the other 2 fans are not working. If there is some setting that I could check that would be great. Any assistance would be so nice.

Thank you,


A:Compaq Presario Fans

I did this on a machine at work 2 weeks ago. Check, do the auto detect thing, and update the bios. should solve the problem.

hope it helps.

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Answer Match 56.7%

Wont turn on at all no lights no nothing any ideas?

A:Compaq presario c300

Compaq Presario C300 General Troubleshooting guide:

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Hi Everyone, I am new to this site and really need your help. I have a compaq presario desktop sr1725an and I need to run a complete recovery on the system. I have tried everything the hp site tells me, but so far nothing works. I really need recovery discs for this computer, it currently has xp loaded. Does anyone know where I can download recovery disks for this computer, I want to restore it to its factory settings.

Please, any help would be great.


A:Compaq presario sr1725an

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yeah, it's ancient, but i'm just getting it up and running to sell it. i got it from a friend. ok, my question is- why is the cpu fan missing? and why don't i see a set of pins on the motherboard for the fan?
i thought all cpu's needed a fan, so where's the power supply for it? (the cpu is a pentium 120mhz)

A:compaq presario 4112

Hi, Kerri Ann!

Not necessarily. A 120MHz may not need a fan on the CPU. It will more likely have a large heatsink, and an exhaust fan at the back.

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Is this computer any good if used for a bit of gaming, internet, work, CAD software? It is $700Cdn and include monitor, printer and speakers.
Also is it true that this computer with not come with discs of the software included, all the software is on the HD.

Intel ® Celeron ® D Processor 340
Operating System
Microsoft ® Windows ® XP Home Edition
512MB PC2700 DDR SDRAM memory (expandable to 2GB)
Hard Drive
80GB 7200 rpm Ultra DMA hard drive
Multimedia Drive
CD-RW 48x32x48x
DVD-ROM drive 16x max. speed with InterVideo WinDVD SE software
Video Graphics
Integrated Intel Extreme Graphics with up to 64MB shared video memory
Network Card
Integrated 10/100Base-T network interface
Integrated audio
High-speed 56K modem
Included Peripherals
Compaq keyboard
Compaq scroller mouse
Digital entertainment
Apple iTunes for Windows: Digital music jukebox for importing music, organizing your collection and more
InterVideo WinDVD SE player: Play DVD movies
Sonic RecordNow: Burn music CDs and archive your data to CDs
RealPlayer: Find, play and organize digital programming - music, sports, entertainment, news and more more
Adobe Photoshop Album Starter Edition
WildTangent GameChannel: Preview 10 computer games

Productivity software
Microsoft ® Works 7.0: Includes a word processor, spreadsheet, database and calendar
Microsoft ® Office 2003 Trial: Get a 60-day trial version of Microsoft ® Office Student and Teacher Ed... Read more

A:Compaq Presario SR1220NX

I got mine on Oct 26,2004. So far i am very pleased with it. Not into gaming so I can't answer that question. I got $300 US rebates off the price.which brought the cost down .
Yes the software comes on the HD. There is a 'System Recovery " disk that comes with it but I'm not sure exactlly what that has on it..It does restore the orginal files that were on the computer when it came from the factory so it seems that should be all that is necessary to keep the computer running incase of problems.

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Hello-have prev worked with Compaq tech support 3 sessions but still have same problem with video. Until recently, I could watch MSNBC video OK. Have never been able to watch CNN video. No new software has been added to computer recently. Now, when I click to see video on MSNBC, it acts like it's going to open, then get x in corner and says done in taskbar. Then screen comes up telling me to install free software and a link to windows media player 10. I do this, it loads as it should, and I try to install as normal. At end of installation, it gives me error message from Windows Media Technologies. It says"this version of WMT is incompatible with this version of windows. For more info view the info at the Microsoft website". Have tried this several times. Have gone thru several scenarios with compaq and tried many different remedies. Have tried to uninstall all WMP entirely and reinstall. Many restarts. Disc popup blocker, antivirus, firwall, defrag, run programs that compaq had me try. Same prob now. Have the 8 system recovery disc's from compaq if all else fails but don't want to do that if it can be corrected any other way.

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My laptop wants an administrator password that I don't know. Shows a system disabled code of 91550023. What do I do?

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My aunt has a compaq presario desktop pc and for a couple of months she turns on the computer and it takes like a half hour to get to the desktop then it goes really goes a little faster when i shut off some programs but still not at full should run fast it has a intel celeron processor 2.66ghz,256 mb ram but it is rather slow.she didnt have any problems with it when she first got it about a year and a half ago.any help will be appreciated.

thank you

A:problems with compaq presario

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My landlady's Compaq Presario SR1103WM is acting up and I'm pretty certain it is the PSU going out because the symptoms are the same as my PC had when it's PSU went belly up on me. It starts booting up fine until Windows XP Home starts loading, than it resets. I used a WinXP disk to repair the boot files and MBR with no effect, so we decided to reinstall Windows (been needing to do that anyway). Before doing that though, I was going to try recovering pictures of her grandkids by using a Linux Live CD, and ran into the same problem with it, so that eliminated Windows problems.

To the best of my knowledge, that leaves the PSU (likely) or the memory (possible) as the probable causes. I running Memtest86+ on it tonight to eliminate that cause.

Please correct me if I'm wrong in my diagnosis or if I am missing anything, but if I'm right about the PSU, that brings me to my main problem. I have heard that many Compaq models have proprietary PSUs so that you can't use off-the-shelf parts to replace them and have to buy one from them at a higher price. Is that the case with this model or can I order one from Newegg? I looked up the PC on Compaq's web site, and it didn't even say what PSU it has.

Thank you in advance.

A:Compaq Presario SR1103WM PSU

Memtest86+ has compleated 34 cycles with zero errors. Looks like it is the PSU.

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My Compaq M2000 Presario fan will not work. I have even bought a new fan and it still does not work. Is there a thermal switch on the motherboard that i could use to turn on the fan. Help is much apreciated.

A:Compaq M2000 Presario Fan Help

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I have had a Compaq Presario 1500 laptop for about 2 years now, and I am quite un-satisfied when it comes to multi-tasking several applications at the same time. Sometimes it is so slow that I cannot minimize a full-screen application to read up on something on the net. I currently only have 256 megs of ram, but I read on the internet that tihs model could have up to 1 gigabyte. This is great, but therein lies my question. The laptop has two ram slots, one of which has been empty since i got the computer. Could I get a gig of ram and still keep the 256y meg stick as an added boost? or is the 1 gig the maximum for both slots?

A:Compaq Presario RAM upgrade

Well if your laptop supports a maximum of 1gb then that means 512mb per RAM slot.
Here are a few links on Newegg which is the Maximum Memory you could get for your Laptop. This is if you are in USA

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I have kali linux live on usb and wanna load it i used windowsimager32 to make it work on my ither laptop but jt wont work on this one

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I have an old compa presario 1277 who supposedly had something called a monkey virus on it. This virus supposedly wipped out all the drivers. Someone reistalled them. However, my husband insist the monitor display does not look like it did and that it use to play movies. Do you have any suggestions?

A:Compaq Presario 1277

Is it this Presario 1277 notebook: ?

If so try reinstalling the Trident Display Driver from the available downloads.

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Please i desperately need help, have got compaq presario 3015us(never buy it) P4/512ram/60 gb h.disk etc etc.... the problem started when i woulds scan norton antivirus, the system would juz freeze, tried it a lotta of times but same prob, then i started gettin error msgs sayin ISAAC.DLL error...then RUNTIME.DLL error.. then i wanted to restore it to a previous date, but there the calender would be stuck at oct and i wanted to restore it to september...

then i tried using the compaq recovery disk, the disk after 2 mins of running, would shut down the computer again, same thing happenned 3-4 times and next time gave some error sayin cant access drive H (dont have drive H) and enter but nothing happenned.... then i got my hard disk formatted but now ot shows "NO DISK SPACE" whereas i have 60gb and same problem of shutting down keeps happenning when the disk runs...pls help....

is it a prob with the motherboard or hard disk or juz something else....pls pls help!!!!


hmmm, when you formatted the hard drive, did you FDisk it prior? When I worked for Gateway tech support, we had a little saying, "if nothing else, then FFR"... which meant FDisk, Format, THEN reinstall OS, in that order. Give that a shot with a windows ME bootdisk. You can find the download at

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I just bought and set up a new computer system, and am now trying to get my old one to boot, so that I can migrate the files needed for the new system. The monitor doesn't come on, and all I'm getting is a fast blinking green light on the tower. I've un/replugged all cables and power cords, and I know the monitor is OK because it belongs to my husband's matching computer, but my old one won't boot.


A:Compaq Presario won't boot!

I'm desperate, guys! Is there any other information I can give you to help resolve my problem? I have the Easy Transfer Cable for Vista all ready to go (and the software loaded in the old computer before I disconnected it and moved it to the card table), but I can't get my Compaq to boot.

If you can't help me, I guess I'll take it to Best Buy tomorrow and let the Geek Squad have at it...

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Hi gang!
well it been awhile since i been here but at least i remembered where to go ..

Anyway here is my problem that I am stumped with ....

Reformated a compaq presario 2.1 gig/128ram/40gighd/ with onboard video and sound.
Everything is up and running fine except i cant seem to get the sound to work, says that it is installed and working properly but still doesnt work.
Installed different speakers joy....went to compaq downloaded new software drivers and joy. Any ideas?

Thanks in advance

A:compaq presario no sound

I almost hate to ask if the volume control is set to mute so we'll pass on that one.

If there's a headset socket on the front of one of the CD's, can you hear anything through that?

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i have a compaq presario SR5210NX with windows vista home premium ,it has a problem in/windows/system32/ntkrnlpa.exe,the state is 0xc0000225 and the information says the kernel doesnt responde or isnt working .it says introduce the installation disk windows ,but i dont have it and i couldnt enter to the recovery system

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I have a f560US AMD Sempron 3500+ 2.8 GHz 1.5 GB Ram 32 bit and I am trying to boot to Linux from a USB thumb drive. I installed Ubuntu using Unetbootin on my 8 GB stick but I can't seem to make this laptop boot from the USB. I've gone into the bios and tried but have failed. Help me, please.

A:Compaq Presario won't boot from USB

Does your laptop allow booting from USB? Did you see the USB flash drive listed in the boot order screen?

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Iam wondering if this latop can play all three games of WoW


Intel® Celeron®

Processor Speed

System Memory (RAM)

Computer Hard Drive Size

Intel® Graphics Media Accelerator 4500M

System Bus

Video Memory
Up to 797MB (total available)

A:compaq presario CAN IT PLAY WOW!?!?!?1

Eek, Celeron!

Yes it can play WoW. The system requirements are as follows:

Intel Pentium 4 1.3 GHz or AMD Athlon XP 1500+ processor
512 MB of RAM
3D video card with Hardware T&L with 32 MB Video RAM

You meet the requirements.

Also, may I direct your attention to the stickies above:

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My friend has a Compaq Presario 5340, which I might say is being a real pain! She dropped it off to me yesterday to try to fix.
Here is my problem(s): The computer starts up fine until it gets to the Windows98 screen then it hangs. She had stated it was running slow then this problem has surfaced. I have been in the MSconfig and did a selective startup bypassing the Autoexec and config files, as stated by troubleshooters in Win98. I also have used the quick restore cd's that she has and the same thing still happens, it hangs on Win98 screen.
Does anyone have any suggestions or more troubleshooting to do before I boot it out the door? Also have thought about formatting the hard drive to wipe everything out, but I have heard it is difficult to reload programs on Compaq's. I don't have any idea if she has added any new software or hardware to this computer.
Please Help!!!!

A:Compaq Presario 5340: HELP!!!!!

Check the CPU settings in the bios and make sure that the CPU is not running overclocked.
If this is one of those 599lmr motherboard Compaqs, it'll do just what your saying if the CPU is set wrong.

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Answer Match 56.7%

I have a Compaq Presario running xp professional with a phone jack for internet connection(no Ethernet port). I would like to connect it to my att frontier modem that uses cat 5. I bought a j5 jue130 gigabit Ethernet adapter(that has a j45 to usb).I would like to know if this computer is capable of connecting to my service and if so how do I configure my computer. I loaded the correct driver for the adapter but can't get connection.

A:compaq presario 1200

Hello grafenwohr
Have you looked at using the computer with a wireless connection from your modem ?
Check with your Internet Service Provider for setting it as wireless.. Who is your ISP ?
Any Good ?

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I am not near this machine, it's 60 miles away, so I can't look myself, but can anyone tell me if this is one of those pieces of junk that has the BIOS on the Hard Drive, or is it on the Mobo (like normal) ?

The person wants me to rebuild it, and I have never rebuilt a PC that has the BIOS on the HD.

What do I need to watch out for ?

What I usually do is FDISK the HD and then Format it, and go from there.........

Compaq Presario 7470

A:Compaq Presario 7470

I believe its a normal setup. However, even if its not the compaq partition is hidden. It is either completely invisible to FDISK or its listed under Non-DOS partitions in FDISK. As long as you don't touch that you'll be just fine.

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Hey everyone I am having the same problem again as I was having before with my Compaq Presario 5000. It seems to just freeze up when I am on it or not. Sometimes I try to move the mouse to get back into Windows from the screen saver and it does nothing. At all! And sometimes in the middle of surfing the web and listening to music it just freezes up again and I have to hit the power button just to get it back up and running. Can anyone help out with this? I was asked to run MemTest before but I have no idea how to do this, so could someone help out? Also, since I am not a complete newbie, but darn close when it comes to the whole hardware side of computing, how can I tell what is causing interference with what when it comes to the hardware I am running and wether or not the latest drivers are installed? Thanks again and hope to get this resolved quickly.

Compaq Presario 5000
UWAVE Motherboard
AMD Athlon 901Mhz
eVga GeForce2 mx 400 64MB PCI
Sound Blaster Audigy 2 ZS Platinum
Sony DRU-530 DVD +-Drive
Windows XP Home SP1

A:Compaq Presario Freezing up again!

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Answer Match 56.7%

Ive been wanting to get my old computer running for awhile. i took it in, to get checked, and the guy said that the hard drive was blown. He told me that i had to get the full quick restore disc set if i wanted to put a new hard drive in to get it working(he said it consisted of 2 discs, he explainted to me why but it went in 1 ear and out the other). Well i called and told them that i need a full quick restore disc set for the model number 5170. I got it in the mail today but there is only 1 disc . Is there really 2 quick restore discs or did that guy have no idea what he was talking about? Also can i just use the 1 quick restor disc to put in a new hard drive and get my comp running again?

A:compaq presario quickrestore cd

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I have a Compaq Presario 1200 laptop that won't come out of hibernation. With either the battery or A/C cable the power on light on the keyboard will come on after the power switch is pressed and a couple of seconds of clicks from the vicinity of the 3 1/2 floppy or the hard drive area but nothing else - no beeps or anything on the screen.
I talked to Tech support (I am out of warranty) and tried their suggestions - removing all power and pressing the power button and then reinserting the battery; turning it off, removing power for 24 hours and then turning it back on.
One suggestion I had from another source was to remove the CMOS battery but I can not figure out how to access that part of the case. I can get to the hard drive but not the battery.
Any suggestions or directions on removing the CMOS battery?

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