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In XP Pro can't turn off Windows Firewall or Turn on Automatic Updates

Q: In XP Pro can't turn off Windows Firewall or Turn on Automatic Updates

Wife updated Norton twice and had two Norton Firewalls and Windows Firewalls running together. Paid twice for the 2 updates. Removed Norton Completely and then re-installed Norton 360 Security Version 5, but am still unable to turn off Windows Firewall under Windows XP Pro and also cannot turn on Automatic updates, getting message "we're Sorry, the Security Center could NOT change your Automatic Windows Update setting. To try changing these settings, go to SYSTEM in Control Panel. On the Automatic Updates Tab, select AUTOMATIC (recommended) and then click OK. None of this works, then tried using an app to reset Security Settings and that didn't work either. Any suggestions on what I try next. I would like to reinstall Norton 360 Internet Security Version 5, I know there are those out there that hate Norton and the overhead that comes with it, but over the years I've gotten used to it and I like it very much. Thank you, PhotoRay

A: In XP Pro can't turn off Windows Firewall or Turn on Automatic Updates

How did you remove Norton in the first place?

3 more replies
Answer Match 84.3%

Obviously I'm not on my computer, but I need to have firewall and automatic updates turned on for my laptop for my college's system to allow me onto the internet, but they are turned off and the options are greyed out so I can't change them. I know that my user is the system administrator, which can sometimes cause this, and I don't believe the network is affecting it. I did run across something that said "Group Policy" is blocking off the firewall options, but I can't find any information on what that is. Any help would be absolutely great, I'd love to get back to the internet on my laptop again, thanks so much!!
 

A:can't turn on firewall or automatic updates

9 more replies
Answer Match 105%

Hi, I just reformatted my computer about 3 days ago, and was not able to turn my firewall on, even though I tried to. It just says something like, "Windows firewall has successfull turned on", but in an instant, the bubble pops up again warning me that my firewall is not turned on. And just The other day I looked at my Windows update and noticed it's off and there was no way I can turn it on, everything was greyed out. I tried my best to fix it, but nothing helped. If anyone knows the solution to this, please help me, I would really appreciate it. Thank you.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:30:56 PM, on 9/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\usbcamb.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\Patches\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com... Read more

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Answer Match 104.16%

I am just wondering if its necessary to download all the updates. The computer technician told me that it will consume a lot of memory if I will not turn off the updates.

Suggestions please? I'm just a newbie

A:Do I need to turn off Windows Automatic Updates?

Windows Updates are vital from many perspectives...

Next week you will be offered new updates.
It's also known as Patch Tuesday or Wednesday, depending where in the world you are...
On rare occasions (if a security vulnerability warrants it), Microsoft might release a patch out-of-band (meaning not on patch Tuesday/ Wednesday)... doesn't often happen though.

IMHO tis a good idea to have your computer set to inform you, but not download or install any updates offered.
Would also recommend you do a few at a time rather than oodles at once.

Tis a good idea to create a System Restore point before downloading....just in case!

9 more replies
Answer Match 104.16%

My Automatic Updates for Windows XP will not turn on. When I click the red shield next to the clock on the bottom right hand of the screen, Windows Security Center pops up. Under the Automatic Updates tab, it is labeled OFF in red font. I click the button to turn them back on and this messages appears "We're sorry. The Security Center could not change your Automatic Update settings. To try changing these settings yourself, go to System in Control Panel. On the Automatic Updates tab, select Automatic (recommended), and then click OK." I do exactly this, go back to the Security Center, try to turn them on again, and the same message appears. I've run Ad-Aware, Malwarebytes, Spybot Search and Destroy, and Super Anti-Spyware. All the results almost always come back clean. Occasionally, Spybot will find something and it fixes it, but the problem still persists. I've experienced no problems with my computer in terms of speed or anything like that. Everything still works fine, but I know that it's important to have Automatic Updates turned on. It's also annoying when the little balloon keeps popping up at the bottom of the screen, telling me that my Automatic Updates is off. I've tried to fix this problem before on another forum, but nothing worked. I did the whole Start, Run, services.msc process and that didn't do anything. I also tried the Dial-a-Fix program? That also didn't help. Does anyone have anything to offer that could solve this ... Read more

A:Windows Automatic Updates Will Not Turn On.

All the results almost always come back clean. Occasionally, Spybot will find something and it fixes it, but the problem still persists.Do you have the logs from those scans? I'm interested to see what was found....I'm inclined to believe you are infected with something that runs a little deeper than what those tools can find/remove....

2 more replies
Answer Match 104.16%

Hello all,
  First time to post on this forum so bear with me please.  My XP Pro desktop will not let me turn on Automatic Updates for some reason.  It is all "greyed out" and will not allow me to set it for Automatic Updates.  Any ideas?

A:Windows Automatic Updates - Cannot Turn ON

Well...it might have to do with the fact that XP is no longer supported for critical updates. 
 
It makes sense to me that autoupdates might now be nonexistent for XP, while one can probably still go to the Windows/Microsoft Update sites and manually download/install any updates from the past which may need reinstallation.
 
See XP Support Has Ended.
 
Louis

4 more replies
Answer Match 104.16%

Hello,

We had a malware attack, and successfully (we think) followed the advice here: http://www.bleepingcomputer.com/virus-removal/remove-xp-home-security-2012

All seems well, except now we can't get Windows Automatic Updates turned on. On boot, the computer pops up to give us a warning that it's not turned on, and suggests doing it manually. However, when we do it manually via the automatic updates checkbox, it says we've changed it (and retains the chosen button as if we'd changed it), but Automatic Updates is still off.

Any ideas?

Thanks!

Lynne

A:Now can't turn on Windows Automatic Updates

If this is XP run this...We need to repair some of windows' internal registration settings Please download Dial-A-Fix from one of the following mirrors:
Primary Mirror Secondary MirrorExtract the zip file to your desktop. Double click Dial-a-Fix.exe to start the program. Press the green double checkmark box (Looks like this: ) UNcheck "Empty Temp Folders", as well as "Adjust Time/Date" in the prep section. The prep section should then look like this:
When the window looks like this, press the GO button in the bottom of the window.
Exit/Close Dial-A-Fix

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Answer Match 104.16%

Help!
I somehow managed to turn Automatic Windows updates OFF and now it's ghosted out so I can't select it to tun it back on in the control panel or Windows Security Center.
What can I do to make the (Automatic Updates) unghosted so I can turn it back on.
I am in the administrator account.
Thanks
stimpsonjcat
 

A:Can't turn on Automatic windows updates

8 more replies
Answer Match 104.16%

My DVD drive is not working, so I tried to run the Microsoft Fix It application to see what was wrong. It tells me that I need to download the XP Service Pack 3 and .NET framework 2.0 or later version. I figured that would easy enough, and tried to do just that. It informs me that I need to turn my Windows Automatic Updates on. Hey, no problem, right?

What should be as simple as a few mouse clicks has turned into a frustrating afternoon! First I tried the link in my lower right tray, and it informs me that I need to go to the Control Panel to turn them on. So I do. Still nothing. When I go into the Control Panel, it shows me that Automatic Updates are already on, and yet my icon in my tray says it's not. I thought maybe the icon hadn't caught up with the times yet and tried again to download SP3-same message!

So I then tried Control Panel-Other Control Panel Options, where I supposedly should see the Automatic Updates option, but I don't! The only option it gives me is 'Program Updates' for InstallShield. After going through these steps numerous times, I finally admit defeat and am turning to the experts. Please help me before I pull all my hair out! Thank you!

A:Cannot turn on Windows Automatic updates!

You could maybe go too the following link
Microsoft Windows Update
or maybe you need too check the update service is active to do so
go to Start > Run and type services.msc
Scroll down to automatic updates and double click on it, ensure the start-up type is automatic and the service is started. Then view the automatic update tab in system properties again.

YourTravelingGeek

5 more replies
Answer Match 104.16%

Hello,

Is it possible to turn off automatic updates for windows 10?

I check for updates often and would rather manually install them instead of finding out after the fact that updates we made.

Thanks in advance.

Stu

A:Is it possible to turn off automatic updates for windows 10?

You need to edit your network connection properties and set it to be 'metered' so it doesn't auto-download them.

1 more replies
Answer Match 102.9%

I have a laptop that uses Windows 10 and I hate it. Everything is a learning curve, difficult to do, and now I'm ready to throw this thing out the window and wave "Bye-bye!" because I can't find a way to turn off automatic updates. I just wasted over two hours between waiting for an update that abruptly took control of the computer for more than an hour, with no option whatsoever to temporarily turn it off (a la Windows Vista, which I also despise), and for the other hour I've been searching frantically ever since for a solution.
One solution said to go into Settings (ok, fine, it shows PC Settings, not just Settings)/Update & Security/Windows Update. Then it said to go into "Advanced Options." From Advanced Options, I am supposed to show some kind of drop/pull down setting immediately under "Choose how updates are installed" that says, "Notify to schedule restart"...well, it's not there. I have "Choose how updates are installed, and then immediately underneath, where the drop/pull down setting is supposed to be, it says, "Give me updates for other Microsoft products when I update Windows." I can click and click on "Choose how updates are installed," but that isn't a clickable option. It does nothing. It's just a label.
I'm just trying to turn off the automatic updates. That's it. I've looked all over in settings and can't find anything. Is my only option really regedit? I don't want to do that. Isn't ther... Read more

A:No option to turn off automatic updates in Windows 10

Open Run > type services.msc > OK > scroll down to Windows Update > right click at it > click Properties > under Startup type, click the pointer and select Disable > OK
Note that this stops patches and fixes that make you system more secure against attack. Use at your own risk.
You can also selectively remove updates if they cause an issue for you: Don't Like the Last Update? Uninstall it. [Easy Fix] which might be safer in the long run.

1 more replies
Answer Match 102.9%

I had updates set to download and then ask me which ones I wanted to install. But it only worked like that for a short time, then it started installing automatically.

After Patch Tuesday this week, everything started crashing. I did a system restore to the point before the updates, and most things are now working okay. But when I try to shut down the PC, the automatic updates start installing again, and there's no way to turn them off. Selecting manual updates has no effect, they still come automatically. If I uncheck all the updates in the list of 'important updates available' they only stay unchecked until I close the updates window - when I reopen it, they're all checked again.

I did a full system virus scan, but it found nothing infected.

I would be very grateful for any insights into this. Has anyone else had trouble with this week's updates? I'm using Windows 7 64-bit.
 

A:Solved: Can't turn off Windows automatic updates

16 more replies
Answer Match 102.9%

Hi there,
I'm hoping someone can help with this. I am trying to sort out some problems for a friend (blind leading the blind as I have very limited computing knowledge).
Pop-ups appear whenever a new tab or browser window is opened (often opening a new window themselves) and often whenever you navigate away from a page.
Also, automatic updates will not turn on at all. I have tried doing this in the normal way, when the bubble pops up at start up and also through the control panel into admin tools and then services but it resets itself to off or disabled every time.
I downloaded Spybot and as per advice on another forum I ran this in safe mode with system restore turned off.
On normal reboot this appeared to have solved the pop-up problem but I still could not turn on automatic updates - however after a few minutes pop-ups started appearing again.
I have now completed a HJT log which I will post here - can anyone help me sort this out for them.
The computer now has McAfee installed but did not until a couple of days ago - it is up to date but I fear it's a case of locking the stable door after the horse had already bolted!
Here is the log - any help would be very very much appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 17:01:42, on 27/07/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDO... Read more

A:Pop-ups and inability to turn on windows automatic updates

first
Please disable SpybotSD TeaTimer, as it may hinder the removal of the infection. You can enable it after you're clean.
To disable SpybotSD TeaTimer:

Open Spybot and click on Mode and check Advanced Mode
Check yes to next window.
Click on Tools in bottom left hand corner.
Click on System Startup icon.
Uncheck Teatimer box.
Click Allow Change box.

You can follow this link if you need help: http://russelltexas.com/malware/teatimer.htm

then

Please visit Combofix Guide & Instructions for instructions for downloading and running ComboFix: especially follow the advice about installing the recovery console

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply
 

3 more replies
Answer Match 102.06%

Due to a conflict with an updated version of Microsoft Silverlight, (it clashes with an in-house web-based program we use here at work. I have to manage 20 Windows 7 computers, I had to uninstall Silverlight version 5.1.20125.1 and reinstall an older version 4.1.10329.0 that allows our programs to run properly.
The newer version of Silverlight was part of last Tuesday's Windows update package. After getting back to the version we want, I thought we'd be fine, but the next morning, Windows update had reinstalled the Silverlight 5 version again. I redid the uninstall of the version 5, went back to 4, and then went into Windows Update and told it to never check for updates. I thought that would be enough, but the next morning, checking a couple of the computers, Windows updating had turned itself back on again.
Next I read that all I needed to do was stop and disable the Windows Update service, but after shutting down and restarting Windows Updating is back on again! the Service is running and enabled!

what the heck do I need to do to stop Windows Updates from running until we can fix our in-house program to work properly with Silverlight 5?
 

A:Turn off Automatic Windows Updates keeps turning itself back on

8 more replies
Answer Match 100.8%

I have windows xp Professional Version 2002 sp3. Seems I got a virus when I down loaded a movie(my bad). Was getting the BSOD, and alerts for Windows Automatic Updates to be turned on. Also I am running Microsoft security essentials which also won't update. Although Malwarebytes updates automatically. I downloaded Superantispyware and ran it 3 times in safe mode .Found and deleted malware. Rebooted and so far no BSOD ( fingers crossed). Still get the alerts for the updates.

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Answer Match 99.96%

Can't turn on windows automatic updates,IE6 pops up,and computer is running slow!

I have MicroTrend antivirus and since yesterday all the above problems have been occuring. yesterday I was surfing the web using firefox when i noticed it was starting to become really slow loading. Then there were 3 consecutive unauthorized change prevention popups from microtrend antivirus, 2 of which I denied and i didn't get asked to deny the 3rd warning.

Since then my Internet Explorer 6 pops up once in a while with random stuff. Such as something starting with ylwbook. something(i forgot rest of url), 70.38.98.32, and 85.12.43.70. These IE pop up and I am not able to view the popup. Also they sometimes just pop up with the end program for IE.
my computer is definitely a lot slower now...
This annoying but I am worried that it may be a virus.

The MAIN PROBLEM is that windows security alert icon keeps showing up now in the lower right corner. It says that windows automatic updates are turned off.
The problem is that it won't turn on automatic updates, i event tried going to Control Panel then System.

I googled these problems and I thought maybe i had a Vundo virus.
so i got VundoFix and HijackThis and ran both on my computer, but VundoFix did not scan anything bad and i am not sure what my HijackThis log tells me.

the log is below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:40:29 PM, on 12/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Intern... Read more

A:Can't turn on windows automatic updates,IE6 pops up,and slow computer! HijackThis log

oops sorry i forgot to make the URLs inactive

3 more replies
Answer Match 98.7%

This is a problem that I've found a lot on the Internet but have yet to find a solution that works in my case.
I am using Windows 8.1
I cannot download apps from the Store and an error message says that this is due to Windows Firewall not being turned on.
I cannot turn Windows Firewall on because we error message says that it cannot change some of my settings. (Side note: I am using Avast but even when this is turned on I get the same message from the Store)
I cannot start it manually as I get an error message there too (I'll update with exact wording later as I'm currently on my phone)
I am also completely unable to restore to factory settings or create any recovery media.
I have done comprehensive virus scans and have absolutely no issues in that sense.
I have reset Internet Explorer (apparently to reset my connection) to no avail.
I've tried every solution I've found online and I'm just stumped. Help would be deeply appreciated.

A:Can't get updates, download apps or turn on Windows Firewall

Please post exactly what you have tried so suggestions made will not be redundant.
 
Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

1 more replies
Answer Match 95.76%

I can not turn on the automatic updates. From the desktop I get a sorry we can not turn on automatic updates. Try turning on from the Security Center. From the Security Center I can work all of the buttons (they are not greyed out) but they do not function when I click okay (Automatic Updates is already checked but I don't believe it is working).

A:Can Not turn on Automatic Updates

You could first try using this Fixit from Microsoft: http://support.microsoft.com/kb/971058

If that does not work try this: http://www.majorgeeks.com/Fix_WU_d6278.html

4 more replies
Answer Match 95.76%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4400+, x86 Family 15 Model 107 Stepping 1
Processor Count: 2
RAM: 1023 Mb
Graphics Card: NVIDIA GeForce 6200 TurboCache(TM), 512 Mb
Hard Drives: C: Total - 152617 MB, Free - 135316 MB;
Motherboard: Gigabyte Technology Co., Ltd., M55S-S3, x.x,
Antivirus: BullGuard Antivirus, Updated: Yes, On-Demand Scanner: Enabled

Hi, i hope you can help. I cannot turn on automatic updates in XP Media centre edition. I have read many threads about the problem and i believe i have a virus infection preventing me from turning it on. I have followed the steps detailing how to go into services and locate Automatic updates click on properties etc, however automatic updates is not one of the services listed, even in extended view. The download updates (recommended radio button is checked) and appears to be OK, however i get the windows security alert in the task bar and when i click to turn on i get a message saying it cant. I also get a message when trying to update direct from web site than there is an error and it cant update.

PS i am also getting unusuall redirects, not all the time but occassionally.

Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:25, on 2011-06-25
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running process... Read more

A:Cant Turn on Automatic Updates

XP Home Security 2012 was removed from my pc just before i noticed this problem with the windows updates. It is for this reason i believe my pc has become compromised, i dont want to continue using utill this is checked out, i believe it could lead to further infections. I do internet banking and this is essential for me. Please accept this additional information, i dont want to bump up unintentionally but it may be relavant to my case.
 

2 more replies
Answer Match 95.76%

When I go to windows update I get this message. The site cannot continue because one or more of these Windosw services is not running. Automatic Updates, Background ntelligent Transfer Service, Event Log. It is the windows update. It says to click start, then run. Type services.msc and then click ok. In the list of services, double click on automatic updates and then click on properties. In te Startup type list, select Automatic and click Apply. Mine said disabled so did as it said. Verify that the servce status is started, if the service status is stopped click on the start button. Mine says Stopping and the Start button is grayed out. All the buttons are grayed out. The other two are fine. So how do I get this fixed? When I click on automatic updates again the startup type has changed bsck to disabled. Please advise.
Debbie
 

A:Can't turn on automatic updates

Would you check your event viewer (my computer right click => manage => event viewer => system logs) to see if there is an error log for the service not starting. It may explain it and tell how to fix.
Do you know if you updated to the new V7 windows update (you are prompted to do this before installing SP3) in fact, do you have SP3?

Visit windows update manually and see if they have a "let microsoft turn on automatic updates" link or a V7 download or microsoftupdates download.

Might read this thread
http://channel9.msdn.com/ShowPost.aspx?PostID=202952
 

2 more replies
Answer Match 95.76%

First off, I'm on Dial-up and this Automatic Update feature is killing me.
I have turned it off, but its still downloading stuff.



I've even tried blocking it (Generic Host Process for Win 32 Services) access to the internet in Zone Alarm, but if I do that, I can't even access the web. I don't think its a virus, because I scanned multiple times with an updated AVG.

Can I just disable it from starting up to begin with?

Any help would be greatly appreciated.

A:How Do I Turn Off Automatic Updates?

seems like you are experiencing a file corruption there.

first run : sfc /scannow

if doesnt work do a repair install.

Did you ever use norton in that system ?

11 more replies
Answer Match 95.76%

change update page says, in grey 'check for updates but let me chose when to download them. I cannot change this nor, now, download updates - when attempting stays on 'checking for updates'
 

A:cannot turn on automatic updates

16 more replies
Answer Match 95.76%

My security alert (red shield) is telling me that my automatic updates is turned off, and when I try to turn it on it says: "We're sorry. The Security Center could not change your Automatic Updates settings. To try changing these settings yourself, go to System in Control Panel. On the Automatic Updates tab, select Automatic (recommended), and then click OK." I have done this, and it still does not turn it on. I have run SpyBot-Search & Destroy and Symantec Anti-Virus, and it has found Virtumonde and Vundo viruses. It seems that they get deleted; however, my computer runs slow and I still get a lot of pop-ups when I search the web. I am a novice to these situations so I am pretty clueless on what to do to fix the problem ... please help if you can. Thank you.

A:Automatic Updates will not turn on

Welcome to BC.Please download Malwarebytes Anti-Malware and save it to your desktop.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.Ma... Read more

1 more replies
Answer Match 95.76%

Hello to everyone.

I can't manage to turn on Automatic Updates

Microsoft Windows XP Home Edition
Version 2002
Service Pack 3

I have tried all ways available to do this in the Security Center and the System sections in the Control Panel. I am running AVG and Malwarebytes and I just downloaded Hijackthis and have a log, but don't know what to do with it.

Any suggestions would be helpful.

Thanks

A:Can't turn Automatic Updates On

How about Control Panel-Automatic Updates?

8 more replies
Answer Match 95.76%

I cannot turn on my automatic updates for Windows XP and I have started to get a lot of pop-ups whenever I am on the internet, and it is really slowing my computer down. If anyone could help I would appreciate it.

A:Can't turn on automatic updates and getting pop-ups

mryan5, welcome to TSF.

You're computer is infected. Please follow the instructions here:
http://www.techsupportforum.com/f50/...lp-305963.html

1 more replies
Answer Match 95.76%

Whenever i go into control panel, then system, then the automatic updaets tab the "Turn On Automatic Updates" bubble is faded so i cant turn it on or cant turn access any of the A.U. controls period. Can someone please help me out?????
 

A:HELP!!! Cant Turn On Automatic Updates!!

8 more replies
Answer Match 95.76%

Hello all,

Since I removed a windows restore virus with the help of Bleeping computer I have been unable to turn on my Windows Automatic Updates. I have tried doing so in the windows security centre and control panel to no avail and when I try to download updates manually from here-http://www.update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us, the process alaways fails.

When I attempted the following resolution it failed because it cannot find the file specified (error 2) when I try to start the Background Intelligent Service.

1. Set Background Intelligent Transfer Service to Automatic and verify the Status is Started.
Click Start.
Choose Run.
In the Run box, type services.msc.
Click OK.
Find the Background Intelligent Transfer Service service, and right-click to select it.
Select Properties.
In the Startup Type list, select Automatic.
Verify the service Status is Started.
Click OK.
Any suggestions much appreciated.

Thanks,

A:I can't turn on automatic updates

Can you post any logs from the scans you did?

1 more replies
Answer Match 95.76%

Hi,
I tried to login under my first name (naniwazu) but COULD NOT! Even after I tried to change password. SO i had to create a new account.
(I hate that!)
So please for further info, watch my only post (posted by naniwazu).

=======

For the change in the DEFINITION NUMBER, it's because I have updated the last definitions of Emsisoft AFTER i used it to do a full scan. I know I should have asked for updates before I done the full scan. (Sorry).

After the new updates download, they gave me my new definition number.

I have done another scan with Malwarebytes and this is what they found:
(I have not either quarantined nor delete these suspicious objects like I did with my first scan with Malwarebytes; I did keep a log though, of which you have a copy (see my other post under naniwazu).

RogueMSRe (File) c:\documents and settings\anne crews new\... no action taken
RogueMSRe (File) c:\documents and settings\anne crews new\... no action taken

Until you tell me what to do (which action to take) I will wait. When I receive your reply I will rescan and deal with these 2 items the way you tell me.

As such I still don't know if this is the very virus that causes me to be unable to do automatic updates.
Other wise my computer is running very smoothly (PRAISE GOD! :-)

I am considering REMOVING EMSISOFT entirely and keeping my free Antivir version.
I have also Windows Defender which cannot check for new definition (due to my automat... Read more

A:Automatic updates won't turn on

FWIW: http://www.pcmag.com/article2/0,2817,2364196,00.aspI would remove that program, substitute something like the free edition of SUPERAntiSpyware , update same, run a full scan. I would follow that up with a full scan by installed/updated AV program.I would also remove Windows Defender from the system.Alternately, I would post a topic in the http://www.bleepingcomputer.com/forums/forum103.html '>Am I Infected Forum.Louis

4 more replies
Answer Match 95.76%

I can't turn on my Automatic updates, IE pop ups, and IE is slow as if you would click in a link it wouldn't open unless you click on it a second time.... please help me!!!! the DDS report is the following

DDS (Ver_09-03-16.01) - NTFSx86
Run by valued-user at 22:09:58.79 on Wed 04/01/2009
Internet Explorer: 8.0.6001.18372
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.131 [GMT -4:00]

AV: ESET NOD32 Antivirus 3.0 *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Zone Labs\ZoneAlarm\zapro.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\WINDO... Read more

A:I can't turn on my Automatic updates, IE pop ups

Hello and welcome to TSF.

Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes, to continue scanning for malware.

# Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

Note:
Do not mouseclick com... Read more

2 more replies
Answer Match 95.76%

Referred from here: http://www.bleepingcomputer.com/forums/topic390772.html ~ OBHi :-)I did as you told me:I made sure Windows Firewall was enabled,run the defogger (disabled it)RebootThen a command prompt black window opened And I saved the 2 logs.Before we go further, I don't think I have the rootkit any more; I have deleted it with a rootkit killer; but again, I could be wrong since I still have the problem with my automatic updates!Either the scan will run clean: good, then my problem left is the automatic updatesOr the scan will show something that prevents my automatic updates.In either case, I am asking you to tell me what to do next.))))))))))))))))))))))))))))Here is the one you told me to attach with this message (the dds.txt log) (I gave it another name, sorry!)DDS (Ver_11-03-05.01) - NTFSx86 Run by Anne Crews New at 21:34:53.87 on Mon 04/18/2011Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_24Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.366 [GMT -5:00].AV: AntiVir Desktop *Enabled/Outdated* {AD166499-45F9-482A-A743-FDD3350758C7}FW: Norton Internet Worm Protection *Disabled* FW: AVG Firewall *Disabled* .============== Running Processes ===============.C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Fi... Read more

A:Automatic updates won't turn on

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

3 more replies
Answer Match 95.76%

I think i have an infection. i will list the symptoms and then post a HijackThis log. I am running Windows XP (Home) on a Dell Dimension 4600 with 80 gb HD and 2 gb RAM. I have AdAware and have scanned before posting this. Also have McAfee installed.
Thanks in advance.

1. When I boot up (to any of the user accounts) I receive an icon (red shield with an 'X' through it) in the tray (bottom right) saying my computer might not be safe because Automatic Updates has been disabled. Mousing over the icon gives the tip 'Windows Security Alerts'.

2. When I right click on that icon and choose Open Security Center it opens the Windows Security Center, showing Automatic Updates are indeed turned off. When I click 'Turn On Auto Updates' it tells me it can't and to try it from Control Panel. I enable it from there and reboot and receive the same problem.

3. It seems that iexplore.exe and explorer.exe run as soon as I boot up, and for quite some time eat up all system resources. Not sure if this is related. Thing is, this happens every few minutes or so for about 30 seconds - explorer.exe uses 100% of the CPU.

4. Using msconfig, I looked at what was in the Startup tab. There were two strange ones - antivirus.exe and foumrish. Looking on sysinfo.org, I found the first was some kind of trojan and there was no information on the second. I think AdAware removed it. Either way, I unchecked both and rebooted. They still exist as choices, but remain unchecke... Read more

A:Automatic Updates - Can't turn on

Using something like Ccleaner will clear dead start up entries.
 

1 more replies
Answer Match 95.76%

I started my computer up and it said that my antivirus wasn't updated, and my automatic updates was turned off. I tried to turn them off from windows security, and i get an error message saying it can't be done, try to do it from control panel. When i go into control panel it shows that the automatic updates is on but the red X with the shield is still in the corner. I am also having trouble opening multiple tabs on my mozilla firefox, i don't know if that is linked to it.

A:Can't Turn on Automatic Updates

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined below. Use a USB flash drive to download and transfer the tools to the affected machine, if necessary. You might like to run the Flash_Disinfector.exe on the clean machine and the flash drive first to protect against any possible transfer of infection via USB.


NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

1 more replies
Answer Match 94.92%

My automatic updates wont turn on when i turn it to automatic and then click start i get Error: 1058 and i keep getting pop-ups.

DDS (Version 1.1.0) - NTFSx86
Run by admin at 1:00:46.48 on Wed 12/24/2008
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.89 [GMT -5:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Documents and Settings\admin\Application Data\gadcom\gadcom.exe
C:\Program Files\McAfe... Read more

A:automatic updates wont turn on

Hi,sorry for the delay in getting back to you.If you still needs help, please do next:Click here to download HijackThis.Save HJTInstall.exe to your Desktop.Double click on the HJTInstall.exe icon to start the program.By default it will install to C:\Program Files\Trend Micro\HijackThisAfter the final dialogue box it will launch HijackThis.Click on the scan button. It will scan and then ask you to save the log.Save the log, and post me it in your next reply.

1 more replies
Answer Match 94.92%

I'm having a problem turning on my automatic updates, when i turn on my computer the error bubble comes up saying automatic updates is turned off, I click turn on Automatic Updates and it does nothing. When i try to update the windows Update website it tells me this.
The site cannot continue because one or more of these Windows services is not running:

Automatic Updates (allows the site to find, download and install high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with troubleshooting, if needed)
To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.
9. In the list of services, double-click on Event Log and then click Properties.
10. In the Startup type list, select Automatic and clic... Read more

A:Solved: Can't Turn on Automatic Updates

6 more replies
Answer Match 94.92%

Hello Chaps..
Micaz here, from the West Country, England
Rather stuck with auto updates no wanting to be turned on. Think theres a malware virus, but spy bot and ad aware cant find it. Ive run hijack this and have attached the log.
I cant see anything in the log so would one of you chaps be very kind and take a look and then most importantly tell me what to do if you see something that shouldnt be there. Is it jujst a case of re-running hijack this and hitting the fix button? Do I need to do a re nun of spybot or a system restore point or something?

many thanks
micaz

heres the log

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:32:36, on 12/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
C:\Program Files\CA\eTrustITM\InoRpc.exe
C:\Program Files\CA\eTrustITM\InoRT.exe
C:\Program Files\CA\eTrustITM\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Java\jre1.6.0_07\bin\ju... Read more

More replies
Answer Match 94.92%

I tried Vundofix and virtumondobegone and both apps say my pc is clean even though I get the popup when running IE. Also, my automatic updates tab Isn't grayed out but even if I turn it on it still says automatic updates is turned off in the Security Center, here's my HijackThis Log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:37:54 AM, on 7/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Nexon\Mabinogi\npkcmsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Java\jre1.6.0_03\bin\j... Read more

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Answer Match 94.92%

I wanted to update from Windows 8 to 8.1 but got an error message that it couldn't complete. I researched that, and found I needed to do Windows Updates. Went to the control panel to do that, and got this error box. Used Microsoft Chat support, but no help. Can anyone help? And I'm not very computer savvy, so if you have an answer, please use small words that I can understand!

The error is:

'::{26EE0668-A00A-44D7-9371-BEB064C98683}\5\::{36EEF7DB-88AD-4E81-AD4...\pageSettings'



Thank you!


















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  My System Specs
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Computer Type PC/Desktop

OS Windows 8

A:Unable to turn on/off automatic updates

Start with running sfc /scannow from an elevated command prompt (Start > All Programs > Accessories, right-click Command Prompt and from the menu click Run as administrator).

16 more replies
Answer Match 94.92%

I have even gone to systems in the control panel...as prompted....clicked "automatic updates/everyday/3 AM" and it still says they are turned off.

WHY?????

A:Automatic Updates wont turn ON

Have you tried the Fix It section at MS Support. Read through the page for tips regarding which operating system you are running.HTH!Rosie

15 more replies
Answer Match 94.92%

I run services.msc then I click on automatic updates and in the startup type drop down box it says disabled. I change it to automatic and click apply but it changes back to disabled. If i try it a few times it will stay on automatic but once I click the start button it says

" could not start the automatic updates service on local computer. Error 1058: the service cannot be started, either because it is disabled or because it has no enabled devices associated with it. "

then i click on the log on tab and in the you can enable or disable this service for the hardware profiles listed below box profile 1 is enabled.

A:Automatic updates disabled and I cant turn it on.

I just ran cmd.exe with rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %systemroot%\inf\au.inf

seems that didnt help either

7 more replies
Answer Match 94.92%

I am unable to turn my Automatic Updates on, and when I attempt to start the service manually (Manage My Computer, Services, Automatic Updates), I receive the following message:Could not start the Automatic Updates service on Local ComputerError 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.In addition to this, I have been receiving several pop-ups and my computer has been running slower than usual.I've been browsing forums and have come to the conclusion that it's probably a virus I'm dealing with...

A:Automatic Updates OFF - and wont turn ON

Hello, are you running XP or another system?Have you performed any security scans and with what applications? ThanksSee if this appliesService does not start and displays "Error 1058"

12 more replies
Answer Match 94.92%

I am unable to turn my Automatic Updates on, and when I attempt to start the service manually (Manage My Computer, Services, Automatic Updates), I receive the following message:Could not start the Automatic Updates service on Local ComputerError 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.In addition to this, I have been receiving several pop-ups and my computer has been running slower than usual.Please help!

A:Automatic Updates OFF - and wont turn ON

Hi bnl_lover,

This sounds like malware. Your thread needs to be moved to the Am I Infected Forum. If possible, please use your computer as little as possible until someone can get you the scans you need.

Zllio

1 more replies
Answer Match 94.92%

i appreciate the need fr auomatic pdates, but i woud prefer to have more control. can they be tured off? the actv? hrs i use is more than 12 hours a dy

A:automatic updates turn off or at least have more control

Hi, This is something to do with Windows 10, not HP.  Microsoft wants users to have automatically update except for few versions/editions: Professional, Enterprise, and Education. Your machine runs Home version/edition, please try the following options (at your own risk):              http://www.pcworld.com/article/3085136/windows/two-ways-to-control-or-stop-windows-10-updates.html Regards.

1 more replies
Answer Match 94.5%

Hi all. I'm a new member here and repeated Google searches have led me to this forum so I decided to join and start a topic about my problem. About two weeks ago I turned on my computer and a bubble in the bottom right corner popped up letting me know that my firewall was turned off. I clicked on the bubble which took me to the Windows Security Center and I tried to turn on the firewall manually but received the following error:[img]<a href="http://tinypic.com?ref=5anl9v" target="_blank"><img src="http://i49.tinypic.com/5anl9v.jpg" border="0" alt="Image and video hosting by TinyPic"></a>[/img]I turned my computer off and about two days later the bubble popped back up telling me that both my firewall AND automatic updates were off. Again I tried to fix the issues manually but it didn't work. I ran my anti-virus (AVG 2012), but it came back with no infections. I next did a Google Search for my problem and tried several of the answers that I saw including downloading and running Malwaybytes AntiMalware in Safe Mode with Networking and doing a System Restore. I ran System Restore about 5 or 6 times and each time received this message: "Error: "SYSTEM RESTORE Restoration Incomplete Your Computer cannot be restored". (Sorry I didn't screenshot)Now my computer is running slower than usual and freezing and I'm pretty much convinced that I have a virus that I wasn't able to l... Read more

A:Firewall & Automatic Update Won't Turn On: Afraid I Have A Virus

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

11 more replies
Answer Match 93.66%

I have the same problem as this guy http://www.bleepingcomputer.com/forums/t/150171/need-help-urgent-popups-ie-crasing-automatic-updates-wont-turn-on-hijack-this-log-included-arrrrh-need-help/ i have downloaded nearly all the programs i could but i need help from somebody to tell me what to delete with The avenger and what to clean and stuff like this with the OTscanit soo please could somebody tell mee, i'm ataching down the otscanit log so you can see it and tell me what to do,i really would appreciate if somebody could help mee...

A:Need Help Please!automatic Updates Won't Turn On ,popup's Killing Mee

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please reply to this topic stating that you still need help and I will work with you on resolving your computer problems. If your problem has been resolved, please post a reply letting us know so we can close your topic.

Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, feel free to create a new one.

Once again, I apologize for the delay in responding to this topic.

1 more replies
Answer Match 93.66%

hi there i have avg antivirus installed adaware se personal and spybots but still got probs my automatic updates wont switch on and if i go to windows update it starts to scan my pc for updates then i get a red x and a stop codeError number: 0x80070424here is my hijack this log file if anybody can shed some light 4 me i would appreciate your time and help many thanks in advancethanks paulLogfile of Trend Micro HijackThis v2.0.2Scan saved at 00:54:38, on 26/06/2008Platform: Windows 2003 SP2 (WinNT 5.02.3790)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:G:\Program Files (x86)\Lavasoft\Ad-Aware 2007\aawservice.exeG:\PROGRA~2\AVG\AVG8\avgwdsvc.exeG:\Program Files (x86)\Bonjour\mDNSResponder.exeG:\PROGRA~2\AVG\AVG8\avgemc.exeG:\Program Files\Messenger\msmsgs.exeG:\Program Files (x86)\uTorrent\utorrent.exeG:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeG:\WINDOWS\SysWOW64\ctfmon.exeG:\WINDOWS\system32\CTHELPER.EXEG:\PROGRA~2\AVG\AVG8\avgtray.exeG:\Program Files (x86)\SpeedFan\speedfan.exeG:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\M1M04X1B\hijackthis[1].exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www... Read more

A:Automatic Updates Have Swithced Off And Wont Turn On

Welcome to the BleepingComputer Forums. Since it has been a few days, please post a new Deckard's System Scanner which includes the HijackThis log. Please see Preparation Guide for use before posting about your potential Malware problem. Thank you for your patience.If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

2 more replies
Answer Match 92.82%

When I go to turn on Automatic Updates I get the error message 1058: The service cannot be started either because it is not enabled or has no enable devices associated with it. I followed all of microsoft's steps and it still doesn't work. I am also getting alot of popups to random virus scanners and advertising stuff. I followed the 5 steps before posting a log and here are my logs.

Main.txt log (DSS)
Also attached are like it says the extra.txt (DSS) log and the ActiveScan.txt log (Pandascan).

Thanks!

Note: I had to attach the main.txt Dss log because I had too many images.

A:[SOLVED] Automatic Updates Won't Turn on And I'm getting alot of popups. Please Help!

Quote:




Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.





Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly :D

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe

----------------------------------------------------------------------------------------

I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.

If you still require help please post a fresh DSS log

2 more replies
Answer Match 92.82%

I have a lot of problems at once with my PC. I am a software developer so I did try to juggle around with my inadequate skills .
I have got the following problems. Someone gave me a disk with thinstall enabled Office software on it which perhaps triggered this all. The main problems are

Many pop-ups/ Ads
Buffer Overrun Messages
Explorer not Loading
Many Icons are corrupt now, (They are either showing default EXE icon or Default NOICON)
I can not trun on the automatic updates. Even if I go to the Windows website for live updates, it gives me errors.
I have tried a number of things like full scans using Mcafee, Ad-ware. Spy Sweeper has done a bit of trick for me but not all the problems have gone.

Kindly Suggest me what I need to do next. I have got XP Media Centre 2002 with service Pack 3(But I am sure it is not SP3!!).

Here is the the HijackThis Log File.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:27:13, on 25/05/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\... Read more

More replies
Answer Match 91.56%

On Saturday last week, I used Yidio.com to watch the office. I've never had any problems with the site before, so I didn't think it could be harmful to my computer. The usual site that streams the episodes wasn't available for this one, so I went to supernovatube.com which I've never used before. Before I could get to the video, there was a page saying that video hosting was expensive, so I needed to click a button to confirm I was a human. I didn't think anything of it at the time, but now I realize that probably wasn't a good idea.

Near the end of the episode, I got a pop up from my antivirus program saying that it found and quarantined a virus. It was Trojan.Win32.Monder.----, I don't remember the ending of it. Then I got a couple more messages like that and decided to leave the site. When I closed the window, the following message was displayed:

"Warning!!! Your computer contains various signs of viruses and malware programs presence.

Your system requires immediate anti viruses check! Antivirus 360 will perform a quick and free scanning of your PC for viruses and malicious programs."

I clicked cancel, and it opened a window which looked like "My Computer" and it showed it was running a virus scan and it had found hundreds of viruses. I closed the window because I knew it was a pop up, and the following message was displayed:

"Harmful and malicious software detected. These programs may damage your computer and steal your p... Read more

A:Trojan.Win32.Monder.avav, Automatic Updates won't turn on again

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please visit this webpage for download links, and instructions for running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Please post the C:\ComboFix.txt in your next reply for further review.

------------------------------------------------------

11 more replies
Answer Match 91.56%

How to turn windows firewall off? I can't click the Turn Windows Firewall On or Off

A:How to turn windows firewall off? I can't click the Turn Windows Firew

This may have been disabled on your computer, particularly if you are in a Domain (e.g.: at work, in a library, etc).

However assuming that you have Administrator rights to your computer you should be able to turn it on and off by going to Start > Control Panel > Windows Firewall > Turn Windows Firewall on or off.

If you cannot turn the Firewall off through the above approach try the following Start > Control Panel > Administrative Tools > Services

Looks for the 'Windows Firewall' Service, double click it, then click on 'Stop'.

From within the Service properties you can also stop the Firewall from starting with Windows, etc.

2 more replies
Answer Match 90.72%

Hi there, recently recieved a virus on my laptop, I'm pretty sure my McAffee has got rid of it but now I constantly have pop ups and cannot turn on the Windows Defender Automatic updates- I also cannot download any updates directly from Microsoft. Please help as this is soooooo frustrating!! Many thanks!!

A:Cannot turn on " automatic updates" Windows XP

Welcome to TSF....

To get Expert Help with malware removal:

NEW INSTRUCTIONS for Infection Removal

Read This Before Posting For Malware Removal Help and please follow the instructions very carefully…..

http://www.techsupportforum.com/secu...oval-help.html

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. .

After your system has been verified as clean, if you are still experiencing those problems come back here and we will assist you further.

1 more replies
Answer Match 89.88%

Hi, just wanted to see if someone can help me with my HIJACK THIS log ..im getting popups all the time on my computer - i have scanned with VUNDO FIX and VIRTUMUNDOBEGONE and nothing has changed - microsoft forum suggests i have MALWARE but can't get rid of it ... I NEED URGENT HELP _ PLEASE ... IE also keeps crashing ... problem started when Automatic updates turned off mid last week - have tried to restart in "services" but can not get it to start the error i get when trying to turn it on is [ COULD NOT START THE AUTOMATIC UPDATE SERVICE ON LOCAL COMPUTER - ERROR 1058 - THE SERVICE CANNOT BE STARTED, EITHER BECAUSE IT IS DISABLED OR BECAUSE IT HAS NO ENABLED DEVICES ASSOCIATED WITH IT ] ...i have made sure the device is enabled in sevices but still will not start - from then on i have had [ USERINIT.EXE APPLICATION ERRORS ] and [ RUNDLL32.EXE APPLICATION ERRORS ] and i have to start explorer.exe in task manager. My virus software is NORTON 360 ...My HIJACK THIS (version 2) Log follows:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:06:53 PM, on 2/06/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC... Read more

A:Need Help Urgent ! Popups, Ie Crasing, Automatic Updates Won't Turn On - Hijack This Log Included --- Arrrrh Need Help...

Hello Aussie-with-xp-issue and welcome to BC. Let's see what we can find. Please follow the steps below in order:Before running a new scan let's clean out the temporary folders. Download ATF Cleaner to your Desktop.Double-click ATF-Cleaner.exe to run the program.Click Select All found at the bottom of the list.Click the Empty Selected button.If you use Firefox browser, do this also:Click Firefox at the top and choose Select All from the list.Click the Empty Selected button.NOTE : If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser, do this also:Click Opera at the top and choose Select All from the list.Close ALL Internet browsers (very important).Click the Empty Selected button.NOTE : If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Now download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.Note: You must be logged on to the system with an account that has Administrator privileges to run this program.Close ALL OTHER PROGRAMS.Open the OTScanIt folder and double-click on OTScanIt.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).In the Drivers section click on Non-Microsoft.Under Additional Scans click the checkboxes in front of the following items to select them:Reg - BotCheck
File - Additional Folder S... Read more

11 more replies
Answer Match 88.2%

I am having lots of problems with my laptop thanks to my kids clickity clicking links when I wasn't around. My firewall has shut itself off and I am unable to turn it back on, I am unable to update any anti-virus or anti-malware programs, computer is super slow and is just acting wonky in general.  Yesterday when I tried to open up internet explorer, it shut the window down immediately and gave me the "Windows has encountered an error" message. The only way I was able to get this thing going was to do a system restore and now I am having tons of problems. Have a look at my log below.  Thanks in advance.
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16421
Run by Paul at 22:45:30 on 2013-04-19
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.2814.1577 [GMT -4:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Native ... Read more

A:Can't turn on firewall, can't download virus updates, slow comp.

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofixLink 1Link 2IMPORTANT !!! Save ComboFix.exe to your Desktop1. Close any open browsers.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.3. Do not install any other programs until this if fixed.How to : Disable Anti-virus and Firewall...http://www.bleepingcomputer.com/forums/topic114351.htmlDouble click on ComboFix.exe and follow the prompts.When finished, it will produce a report for you.Please post the C:\ComboFix.txt Note: Do not mouse click ComboFix's window while it's running. That may cause it to stallNote: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.htmlNote: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.===Third party programs if not up to date can be the cause of infiltration an infection.Please run this security ... Read more

23 more replies
Answer Match 83.58%

I have COMODO firewall installed on my notebook running Vista Home Premium. Should I turn off Windows firewall? Will they conflict with each other? Other threads I searched about this didn't really answer that question.

I also have NOD32 running.
Thanks,
G
 

A:Solved: Windows Firewall turn off or leave on with COMODO Firewall?

9 more replies
Answer Match 82.74%

It appear the "red shield" on the bottom of right screen won't disappear, no matter what i do. It is Windows Security Center shield, asked me to turn on automatic update, but when i click turn on automatic updates, "we're sorry,the security center could not change your automatic setting.....................etc, go to control panel turn on manually, " but in control panel's automatic update already has it turn on, could that be some sort of virus?

here's my HJT:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:08:36 PM, on 7/21/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\USB Safely Remove\USBSRService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgfws.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\cloud\CloudServer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\srvany.exe
C:\WINDOWS\KMService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.e... Read more

A:can't turn on windows automatic update??

Try resetting the Windows Update Components.

How do I reset Windows Update components?

4 more replies
Answer Match 81.9%

Hi, I notice that when I'm away from my computer, the screen starts cycling images from my pictures folder. I then click on it and see the admin account automatically logging in.

Is there a way to turn this behavior off so the desktop screen never goes away?

A:Windows 8.1, turn off automatic picture screensaver

Right click on the Desktop, select Personalize.
Click on Screen Saver at lower right.
Set to None.

3 more replies
Answer Match 81.9%

Most of the crashes happens because of a bad drivers. Unfortunately most of the time these bad drivers are coming from Windows Update. Because it won't pick the best driver. So when we troubleshoot BSOD it's best to disable automatic driver installation so we can make sure we are downloading the best driver from manufacturer's website.

Here is how we will disable Automatic Driver Installation

Device Installation Settings

1, Start Menu search box : type change device installation settings

Once you click on that to start it up you will get the following dialog that gives you two choices:

2, The top option: Yes, do this automatically is the recommended setting.
When the second option is selected the options expand:

3, When it is expanded you see a default choice and this is basically the same as the automatic option above. The other two choices are the big difference here.
Install driver software from Windows Update if it is not found on my computer. This will search your computer first instead of Windows Update. If it is not found locally then it will go to Windows Update and look there for a driver.
Never install driver software from Windows Update. The system will always ask you to provide the device driver.
We want to enable "Never install driver software from Windows Update"
Then click on Save Changes
4, Now your Windows won't automatically download drivers.

Hope this helps,
Captain

A:Turn off Windows 7 Automatic Driver Installation

Very well done, Sir.

9 more replies
Answer Match 81.9%

I`ve used this procedure, but if I turn on my printer, windows still starts installing the driver.

Turn off Windows 7 Automatic Driver Installation

I have drivers & software from Epson site I want to use, but then I end up with 2 printers installed.

Screenshot shows the settings, but windows still auto installs the drivers, any help ?

A:Trying to turn off windows automatic driver install.

See if this YouTube video will help



   Note
You would need to be able to use gpedit


YouTube

3 more replies
Answer Match 81.9%

A couple of days ago my security center started telling me that automatic windows updates were turned off, so i click on the turn on button and it tells me that it cant be done. I do a little research and many forums tell me that it could be Vundo. I did a Hijack Logfile. Here it is.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:37:53 PM, on 10/28/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\... Read more

More replies
Answer Match 81.9%

I can't turn on windows automatic update per the instructions in the 5 steps to post. I also have popups saying that my computer is infected and I need to download some antivirus software. I believe that I am infected with some sort of vundo. I have run my McAfee in safe mode and it detected some trojans, but I still get popups and still cannot turn on windows automatic update. Here is my log from hijackthis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:08:27 AM, on 9/29/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\WINDOWS\... Read more

A:Cannot turn on windows automatic update/popups

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

---------------------------------------------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

---------------------------------------------------------------------------------------------

I would like more information before continuing.
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the s... Read more

2 more replies
Answer Match 81.48%

Greetings....I hope you can help me with my problem. I have had McAfee Security Center installed on my computer since the day I bought it (approx. 2 years), & recently I've been getting alerts telling me that my computer is at risk because the firewall is not turned on, & when I go into settings, & click turn on, it comes on for a brief second, and then turns back off immediately. Got on to McAfee's help center, ran several programs they suggested, i.e. McAfee virtual technician, Stinger, & also programs suggested within their forum, i.e. Malwarebytes, Superantispyware, Tuneup Utilities, none of which helped resolve my issue. I even uninstalled/reinstalled McAfee, & the only thing it did was stop giving me the notices, but if I go into settings for the firewall, it still says its off, & when I click turn on, it does for a brief sec, then goes right back off again. And when I checked the Windows firewall, it gives me an error when I try to change the settings (Error code 0x80070424). In searching through forums, it's sounding like I've got some sort of Virus/Malware that is causing this, but I've pretty much exhausted all my resources in trying to fix this......I hope you can help. My system is a Dell XPS 8100, Windows 7 Home Premium Ver.6.1, Build 7601: SP1.

A:McAfee firewall & Windows Firewall won't turn on

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here

10 more replies
Answer Match 81.48%

Greetings....I hope you can help me with my problem. I have had McAfee Security Center installed on my computer since the day I bought it (approx. 2 years), & recently I've been getting alerts telling me that my computer is at risk because the firewall is not turned on, & when I go into settings, & click turn on, it comes on for a brief second, and then turns back off immediately. Got on to McAfee's help center, ran several programs they suggested, i.e. McAfee virtual technician, Stinger, & also programs suggested within their forum, i.e. Malwarebytes, Superantispyware, Tuneup Utilities, none of which helped resolve my issue. I even uninstalled/reinstalled McAfee, & the only thing it did was stop giving me the notices, but if I go into settings for the firewall, it still says its off, & when I click turn on, it does for a brief sec, then goes right back off again. And when I checked the Windows firewall, it gives me an error when I try to change the settings (Error code 0x80070424). In searching through forums, it's sounding like I've got some sort of Virus/Malware that is causing this, but I've pretty much exhausted all my resources in trying to fix this......I hope you can help. My system is a Dell XPS 8100, Windows 7 Home Premium Ver.6.1, Build 7601: SP1.
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_31
Run by Lemmy2 at 14:02:36 on 2012-03-14
Microsoft Windows 7 Home Premi... Read more

A:McAfee firewall & Windows Firewall won't turn on

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us1.Do not run any other tool untill instructed to do so!doing so will only at best cause you unneeded worry as it finds our backups and may even list our toolsand at worst can cause conficts with our tools and lead to unforseen things to happen2.Please Do not Attach logs or put in code boxes.besides the time it takes me to open the reports it makes it harder to find something if I need to go back to do more research and putting them in code boxes just makes them so hard to read3. After each step give me a little feedback It does not need to be long but just something so I know how things are going it can be something likeI am still getting redirected The computer is running as it shouldDon't put things like - it is the same as before or still the same this just makes me go back and look for you last feedback as to how things are4. read every post completely before doing anythingPay special attention to the Notes** I have put inThese are things I have found that happen allot and can be taken care of easily just by reading the Notes**Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Pl... Read more

3 more replies
Answer Match 80.22%

I cannot turn Windows Firewall on. It keeps giving messages about not being able to access 'Windows Firewall/Internet Connection Sharing (ICS) Service. Ahhhhhh! I'm guessing; not positive--but can I also assume that something to do with this would make it NOT possible for me to login to some internet sites, since I can do NOTHING to the Firewall settings. It's like it won't let me change anything about it. And , I did already clear cookies. Does any of this make a bit of sense???
 

A:Cannot turn Windows Firewall On

6 more replies
Answer Match 80.22%

The kid was on the computer last week and I just recently got an error saying that windows firewall wasn't on.  Looks like he installed some torrent stuff and downloaded some crap. Probably a virus.  Now I am unable to turn windows firewall on at all now.  I've tried starting it manually through services.msc with no luck. I did install a firewall since I was unable to use the windows firewall to help keep my computer protected. 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16537  BrowserJavaVersion: 10.21.2
Run by luniz_000 at 2:16:03 on 2013-06-29
Microsoft Windows 8 Pro with Media Center  6.2.9200.0.1252.1.1033.18.3999.725 [GMT -6:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Bitdefender Antivirus Free Edition *Enabled/Updated* {9B5F5313-CAF9-DD97-C460-E778420237B4}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Bitdefender Antivirus Free Edition *Enabled/Updated* {203EB2F7-ECC3-D219-FED0-DC0A39857D09}
SP: COMODO Antivirus *Disabled/Outdated* {0C2D2636-923D-EE52-2A83-E643204A8275}
FW: COMODO Firewall *Enabled* {8F7746F7-FE68-E084-3B6C-7404A51E8FB3}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Bitdefender\Antivirus Free Edition\gzserv.exe
C:\Program Files (x86)\Common Files\CO... Read more

A:Can't turn windows 8 firewall on

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/499574 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

33 more replies
Answer Match 80.22%

Hi all,

I have problems connecting to internet. Windows firewall cannot be turned on. When I tried to turn on firewall, I prompted to use recommended settings but it says " Windows Firewall can't change of your settings. Error code 0x8007042c".

I went to services.msc

Application Layer Gateway Service
Startup type: Manual
Service status: Started

Based on the list of dependencies found under Windows Firewall Properties:

Base Filtering Engine Properties
Startup type: Automatic
Service status: Stopped
I encountered an error while trying to start this.
"Windows could not start the Base Filtering Engine Service on Local Computer. Error 5: Access is denied."

Remote Procedure Call
DCOM Server Process Launcher
RPC Endpoint Mapper
These 3 are already started.

Windows Firewall Authorization Driver cannot be found under the list in services.msc

Windows Firewall Properties
"Windows could not start the Windows Firewall service on Local Computer.
Error 1068: The dependency service or group failed to start."

I tried to look for the file "c:\windows\system32\drivers\mdsdrv.sys"
only to know that it is missing.

Anyone with similar experience or knows how to solve this kindly help
Thank you

Feel free to request any information that you need.
Btw, I am currently using Windows 7.

A:Can't turn on Windows Firewall

Hi,
Try this.....
http://www.restoreguard.com/p/0x-0x8007042c.html?keyword=0x8007042c&gclid=CMK3v_b3qqYCFY4f4QodKBljaQ

Iain.

24 more replies
Answer Match 80.22%

]Action centre can't turn this on ,nor can it be done manually
 

A:Windows firewall won't turn on

Check the service to see if it is disabled. Hit the Windows Button + R, then in the Run box, type services.msc and press enter. Look for the Windows Firewall service to see that it is started and on Automatic. If it is not set up like this, double click on the service to bring up its properties. If it was disabled, change the Startup type drop down to Automatic, and then hit Apply. Next click the start button, and then OK. Now if you go to Control Panel | Windows Firewall, you should be able to enable it.
 

8 more replies
Answer Match 80.22%

After I installed Norton Internet Security on my Windows XP Home PC ( which was never connected to any domain), I was trying to turn off Windows Firewall but realized that On/Off buttons are grayed. What should I do to turn off the Windows Firewall so I don't have 2 firewalls on one machine?Mod Edit: Moved topic to more appropriate forum. ~ Animal

A:I Can't Turn Off Windows Firewall

Did NIS do it automatically?
Regards,
John

3 more replies
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Dear Members!

This help me alot. But now I have another problem.
Every time I turn off the computer the problem is here!
I dont know what program, but anyone kills the permission I gave to this (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Epoch) Registry Key.

Thanks in advance!
Bye

.

Mod EDIT: referenced thread -

http://www.techsupportforum.com/micr...-firewall.html

.

A:Cannot turn Windows Firewall on

Hi, good forum this, JC you do work hard well done. Chriss71 for this you will need to go to the Reg key you mention right click permissions and as you have now added MpsSvc you need to highlight this then right click select "permissions" now put a check in "full control" & "read" press apply then OK out. This should fix it if not post back with more detail and we can help.

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Answer Match 80.22%
Answer Match 80.22%

I am working on a friends computer that was infected with Fake Antivirus, and probably a few others before I got involved. I was able to succussfully remove the Fake AV using MBAM and additional scans with MBAM indicate no infections. However, windows security center says the firewall is disabled and when I try to enable there is a notice that "Some settings are controlled by Group Policy" and the On selection is greyed out. The OS is Windows XP Home edition SP3. I am aware that GP is not available on XP home, and to the best of my knowledge, this machine has never been on a domain although the AV software they have loaded is Norton Corporate Edition. I am currently running using msconfig to disable all Startup items only Microsoft services enabled. Starting in normal mode the computer still runs slowly. Any thoughts?

thanks in advance!

A:Can't Turn on Windows firewall

Hello,Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Orange Blossom

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Answer Match 80.22%
Answer Match 80.22%

In the process of removing some Malware I discovered that my firewall was down. Trying to turn it on only gives me an error code. Any help would be appriciated.

A:Can't turn on Windows Firewall

Hi B-lockdown080,
 
Your opening post is rather vague.
 
Could you provide some more information about the error message you are getting when you are trying to re-enable the firewall?
Could you also provide us with which operating system you are using?
 
I am assuming it is the default Windows Firewall you are trying to re-enable.
 
The more information you provide, the better.
 
Thank you

9 more replies
Answer Match 80.22%

Hi, I've spent over a week trying to undo the damage caused by a web site. Initially I could not bring up task mgr (ctl-alt-del). Three of my Admin Tool shortcuts were disabled, had to get rid of SpySHeriff, and probably some other things I forget now. All these problems were fixed (I think, but not sure).Now I have one problem I can't seem to fix. The Windows Firewall is disabled and all options on the General Tab are grayed out (can't be used), ON OFF the NO EXCEPTIONS. At the top is an announcement that says "For your security, some settings are controlled by group policy"Maybe I have something left in my computer so thought I'd upload a HJT file. Any help/suggestions would really be appreciated.BTW, used the steps listed here to remove SpySheriff. They seemed to work great. Thanks.Logfile of HijackThis v1.99.1Scan saved at 7:20:49 PM, on 07/19/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\System32\CTsvcCDA.EXEC:\Program Files\ewido\security suite\ewido... Read more

A:Can't turn on Windows Firewall

What fixes did you use to make the repairs to your system? Did any of those require steps that you may have skipped? (Ie, did you run the smitfraud.reg file?).. you may need to try and run it again.

14 more replies
Answer Match 80.22%

Windows Firewall -Cant turn on -XP Pro SP2 Firewall troubleHad a dose of nasty spyware -slipped through MS antispy beta and lavasoft and spybot s&D & trend &&&&&&&& - think its all cleaned up now but it changed a couple of things I cant figure out and something is sending and receiving to & from the internet every 20 secs.XP ICS/Firewall is not available Security centre says firewall is off but I cant turn it onSecurity centre not in tray anymore eitherFirewall Control panel aplett shows grey and "off"Blue box says "for your protection some settings are controlled by group policy"Group Policy settings Administrative Templates |Network |Network Connections | Windows Firewall |Standard Profile| Windows Firewall | Protect all network connections is "Not Configured" -Nothing else is configured either.ICS/Firewall service is RunningI am logged in as administrator Logging in as root admin makes noooo differenceC:\windows\hffext\hffsrv.exe is ok -not spyware I know what it isAny clever suggestions anyone -thx in advanceLogfile of HijackThis v1.99.1Scan saved at 7:57:07 PM, on 10/11/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\sy... Read more

A:Windows Firewall -cant Turn It On

Lets take a look and see if there is anything hidden running:To use RootKit Revealer please make sure you are logged in as an Administrator to the computer. Please download and unzip Rootkit Revealer to your desktop. Please leave the defaults set as they are to: Hide NTFS Metadata Files: this option is on by default Scan Registry: this option is on by default. Launch rootkit revealer on the system and press the Scan button.
RootkitRevealer scans the system reporting its actions in a status area at the bottom of its window and noting discrepancies in the output list. It may take a long time please disconnect from the internet and leave the PC to be scanned until it is finished. The log can be very large please edit out the items in the following folders in the log : C:\RECYCLER\NPROTECT and C:\System Volume Information, if in the log, before posting it. Please post the balance of the log here in this thread using Add Reply (please double check that it has all been posted as it may be too long for one post)]

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Answer Match 80.22%

After clearing my computer of Malware with the help of the malware subforum. I am still unable to turn on my Windows Firewall. We tried multiple things to get it back started but none works. Here is the thread if you want to see what we tried. When I try to start it in services.msc I get an error that says "Windows could not start the Windows Firewall on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service specific error code 5." Thanks for the help. I'm using Windows 7 SP1.


http://www.techsupportforum.com/forums/f50/pc-cant-connect-online-or-run-system-restore-638139-2.html#post3685234

A:Can't turn on Windows Firewall

Try following these steps here.

19 more replies
Answer Match 80.22%

Yesterday, I spent the day on a friends laptop. Put her on the internet and installed SP2.
This pc is totally free from viruses/spyware etc. Although this her first time on internet, I ran a thorough virus and spyware scan...came up clean.
She is running xp home on a compaq laptop with sp2.
The windows firewall option to turn on is greyed out. In the windows firewall section in the control panel, it does ask if i wish to turn on the firewall but nothing happens. She is the sole user of this pc and has administrative rights.
 

A:Windows Firewall won't turn on

Take a look at this one it may help.

When you open Services.msc applet, the Windows Firewall/Internet Connection Sharing (ICS) service may not be available in the listing
http://windowsxp.mvps.org/sharedaccess.htm

ALso you might want to try this:

There are situations where-in you need to reset your Windows Firewall settings, after removing a Trojan etc. Resetting the Windows Firewall sets the configuration to factory defaults by removing all the programs / port / exceptions settings.
To reset the Windows Firewall to the factory default state, try this:
Type firewall.cpl in Start, Run dialog.
Click the Advanced tab.
Click the Restore Defaults button.
Click Yes to continue when you see this dialog
Restoring the default settings will delete all settings of Windows Firewall that you have made since Windows was installed. This may cause some programs to stop working.

Do you want to continue?
The Windows Firewall is now turned ON, and set to factory default state.
Alternately, you can use the NETSH command-line to accomplish this:
Open a Command Prompt window and type NETSH FIREWALL RESET
This command resets firewall configuration to default. This provides the same functionality as the Restore Defaults button in the Windows Firewall interface.
 

3 more replies
Answer Match 80.22%

(Thanks Elise)After finally getting my computer cleaned of viruses (Thanks Elise) I was checking that my Firewall was turned on. When I clicked on it, it said "Windows Firewall is not using the recomended settings". I clicked on the "update settings now" button and got a popup message that said "Windows Firewall was unable to make the requested updates".Then I tried to open the Microsoft Security Center and it said "The security center is turned off". I clicked "Turn on now" and got a pop up "The security Center can't be started".I have been using Microsoft Security Essentials and Windows Firewall. They both usually show up in the security center. MSE is working.I am running Windows Vista 32

A:Windows Firewall will not turn on

DownloadFSS Checkmark all the boxesClick on "Scan".Please copy and paste the log to your reply.

10 more replies
Answer Match 80.22%

Dear all

I have window XP operating system.

I have arcor internet connection. When I installed it , by mistake I turned the firewall off.
I want to turn on the firewall. Can anyone guide me how?

I will be very thankful to you.

A:How To Turn On Firewall In Windows Xp

Go to your Control Panel; find "Windows Firewall."
Doubleclick on the icon to get the "General" tab on the dropdown menu that will show.

Please understand that the XP Firewall will only inspect incoming packets; therefore you may wish to use one of the many free firewalls available to assure you have complete protection and computer security.
Regards,
John

1 more replies
Answer Match 80.22%

Can anyone yell me what I can do to turn on "Windows Firewall". I have tried all the suggestions in the "Recommendations", but nothing works.

It had been working until I deleted a program "Corel Word Perfect" and when I rebooted it no longer worked.

Thank you
 

A:Can't turn on Windows Firewall

14 more replies
Answer Match 80.22%

Hi and thanks for access to your forums. I cant turn on windows firewall and any attempt to download any repair tools or antivirus utilities is met with, "files contained a virus and are deleted.
I did read another post and tried most of the solutions but still seem to be infected. I tried the TDSS killer, Rkill, AdwCleaner ect. I do have the Minitoolbox and Service scanner. I will paste.
Farbar  Service Scanner:
Farbar Service Scanner Version: 14-04-2013
Ran by Rick (administrator) on 10-05-2013 at 11:15:32
Running from "C:\Users\Rick\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.
Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.
Firewall Disabled Policy:
==================
System Restore:
============
System Restore Disabled Policy:
========================
Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTI... Read more

A:I cant turn on Windows Firewall

You're infected with ZeroAccess rootkit. Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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I have reason to believe I have suffered an intrusion from a skilled hacker.  In any event, the Windows Firewall page in the control panel colors both public and home networks in red, meaning turned off.  This page is unresponsive to clicks anywhere in the page.  In services.msc the Windows Firewall service is marked as started.  The Farbar logs:
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 11-08-2016 01
Ran by HP (administrator) on HP-PC (12-08-2016 16:35:57)
Running from C:\jdb\tech\security\hacking&phishing
Loaded Profiles: HP (Available Profiles: HP)
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: "C:\Program Files (x86)\Opera\Opera.exe" "%1")
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Andrea Electronics Corporation) C:\Windows\System32\AEADISRV.EXE
(Kaspersky Lab ZAO) C:\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 16.0.0\avp.exe
(SecureMix LLC) C:\Program Files (x86)\GlassWire\GWCtlSrv.exe
(IVPN Limited) C:\Program Files\IVPN Client\IVPN Service.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae-svc.exe
(Malwarebyt... Read more

A:Cannot turn Windows 7 Firewall on.

Admin please subsequent delete multiple posts.  I kept getting server timeouts and hit post several times not knowing it had posted.

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Answer Match 80.22%

When I chose to "Turn Windows Firewall on or off" I get a button "Use recommended settings". By clicking it I get the following error message "Windows Firewall can't change some of your settings. Error code 0x80070424"

When I go to Advanced settings I get the message "There was an error opening the Windows Firewall with Advanced Security snap-in. The Windows Firewall with Advanced Security snap-in failed to load. Restart the Windows Firewall service on the computer that you are managing. Error code: 0x6D9"

For how long has this been happening to my Firewall I cannot say as I discovered the issue 2 days ago. My computer didn't report anything not working.

-My firewall is not listed in the services list at all.

-I have the Advanced SystemCare program and I do system sweeps in every two weeks or so (I have read that Anti Viruses or programs such as Advanced SystemCare can cause the topic issue)

-My anti virus is ESET Smart Security 4.0 (I haven't been changing it)

-I have tried the method with BFE.reg files but it didn't work

-I've tried some debuging methods in "cmd" which didn't work as well

I don't know what to try anymore, so if anybody could help or something I'd really appreciate

Thank you in advance.

A:Cannot turn on my Windows Firewall

Lets check if system is infected before fixing firewallDownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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Answer Match 80.22%

Hi again, I have another problem or two. I got a limited account and the firewall block every single game I want to play online. Is there any way I could turn it off while I'm playing without administrator privileges?

And, my msn messenger have been virus attacked and changed the nicknames and so on, I have got rid of the virus but my msn is still a bit messed up. Is there a real program that could "fix" it? I don't want to just google a fake program and get hacked again...

Sorry, if this should be posted somewhere else.
 

A:How to turn off windows firewall?

Answered here:

http://www.techsupportforum.com/mic...ort/356028-how-turn-off-windows-firewall.html
 

1 more replies
Answer Match 80.22%

This is my hjt log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:42:16 PM, on 4/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynT... Read more

A:Can't turn on Windows Firewall

can someone please help me?
 

1 more replies
Answer Match 80.22%

The On/Off options on the Windows Firewall are grayed out. I've tried using the group policy editor to turn it off. It's not working. When is Microsoft going to stop including this stupid thing in its OS? Nothing works right if it's turned on. I need to turn it off so I can access my ADMIN$ share from the domain controller. Anyone have a fix?
 

A:Windows Firewall will not turn off!!! HELP!

Do you have another program installed that might be affecting the Windows Firewall? Have you installed all the latest "critical" updates from Windows Update?
 

7 more replies
Answer Match 80.22%

Hi,

I realised as of now I haven't had a firewall or windows firewall running on my computer for a while. I thought AVG free came with one. So I downloaded Comodo Firewall immediately.

I change my antivirus to avast recently. I use Superantispyware and malwarebytes antimalware.

Many solutions told me to check Base Filtering service and windows firewall were running. They were not. I only got Base Filtering Service to start.

I scanned my computer recently with Avast and found a virus that was on my computer , it was Win64/Sirefef.F , could this be the problem to my firewall not running at all?

A:Windows 7 firewall will not turn on

Any one please, i need help with this.

2 more replies
Answer Match 80.22%

Hello everyone,
I been having problems logging on to the Internet lately,I called net provider & was told I need to turn off my Windows firewall so they could run some tests,but the problem is there is no option to turn it off..I mean were you select were to turn it off or on...the little dot isn't available....I even went to control panel to try it...but the same thing....if someone has any ideas as how i can turn this firewall off...it would be greatly Appreciated..

**thanks bobbylee
 

A:I can't turn off Windows Xp firewall

11 more replies
Answer Match 80.22%

I have followed the standard procedure for turning off the windows firewall. But I can not turn off the security wall. I went to control panel-> security center. Then clicked on windows firewall. Chose off option and then OK. But the windows firewall is still on in the security center panel.

I am having problems loading both Internet Explorer and Firefox; the altter one does load after a couple of attempts. IE even when it loads does not work properly. For example, in hotmail, some time I can not open inbox or if I could, could not open a particular mail. I am using Norton firewall/antivirus. I thought Windows firewall may be responsible for my problem.

I would appreciate any help
 

A:Can not turn off Windows Firewall

I doubt if that's the cause of all your problems, but=
Enable or disable XP Internet Connection Firewall = http://www.microsoft.com/windowsxp/using/networking/learnmore/icf.mspx

To turn XP firewall on/off = start/control panel/double-click on network connections/right click on the icon for the connection you are using/properties/advanced/ check or uncheck box next to "internet connection firewall"

After you turn it off, you might want to =

Disable SP2 security alert = start/settings/control panel/security center/in the resources click - "change the way security center alerts me"/uncheck white small boxes and click ok
 

2 more replies
Answer Match 80.22%

I turn off the Windows firewall through control panel, but then I get a Windows security alert that shows the firewall is on. Can someone please tell me how to get the thing finally turned off? Thanks.

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Answer Match 80.22%

Hi

I'm running Windows Vista Home Premium 64 bit, when i try to turn on Windows Firewall it says 'Security Center can't turn on Windows Firewall'.

I was using Norton 360 before and the firewall in that was working fine.

A:Windows Firewall won't turn on

Try going to this Microsoft.com > Can't turn on the Windows Firewall in the Security Center page and clicking on the "Microsoft Fix it" button.

8 more replies
Answer Match 80.22%

Just installed SP2 from the MS CD onto a laptop with XP home and the Firewall will not turn on. After clicking the "Security Centre" icon the message says "Windows security centre could not turn on windows firewall, to try turning on the firewall yourself go to windows firewall in control panel, in the windows firewall general tab select on (recomended) and click ok. However when I do this I get a further massage saying "Due to an unidentified problem windows cannot display windows firewall setting".

As usual very unhelpfull windows messages but what could be wrong and how can I fix it?
 

A:Windows Firewall Cannot Turn On

16 more replies
Answer Match 80.22%

So I have been having trouble with windows firewall as it doesn't allow any programs access my internet and as a result doesn't allow connections to my TS server I am running among other things.

I have disabled it in the Control Panel as well as disable it in the services.msc and it always turns on when I restart my PC.

One time it wouldn't even let me disable it and kept turning itself back on (even while I had control panel open to the Windows Firewall page) and would only stay off for a few seconds.

If anyone knows how I can permenantly disable windows firewall from turning back on (not just on startup) that would be much appreciated.

Thank you in advance to anyone who helps me out.

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