Tech Problem Aggregator

Vista/dell Problems

Q: Vista/dell Problems

I recently bought a Dell laptop for school. Admittedly I am a newb, and might have messed the pc up further than it already was. BUT....I have contacted Dell multiple times about my issues, and they finally threw up their hands and told me I would have to redo the entire system. I don't really have the time to do this, and was wondering if anyone else would have suggestions to help me fix my pc. I am having the following problems:
Windows Media Center and Windows Media Player are both unable to play music, movies, video either online, on disk, or from the hard drive without skipping
(I am fairly sure the files on my hard drive are not corrupted because I used a pocket drive to move some to a friends pc to check if they still skipped, and they did not)
Videos skip when I try to play them off of websites (i.e. youtube)
Recently my pc will go wacko on me and continue to open internet windows until i spam the task manager "end program" button (it got to about 70 windows once when I left the room and came back) I have run spyware checkers/virus scans and they haven't found anything
Also, the pc tends to run very slow, which makes little sense to me, as I just bought it a month and a half ago.

I am running an XPS M1530
Windows Vista Home Premium
Intel Core 2 Duo CPU T8100 2.10 GHz
4.00 GB RAM
NVIDIA GeForce 8600M GT

Any help on this would be much appreciated. Even if it is just telling me re programming is necessary. (and maybe how to do it lol)

More replies
Answer Match 50.4%

Got a new pc delivered from dell tried to set it up got most of the way then monitor went blank scratched my head for 10 mins cant remember if i switched it off with the button or pulled plug rang up dell guy said it was probably me pulling the plug out to early during installation so tried to install again from the partition that has factory reset image this had the same result so now its only an hour old and he talks me through installing the os again with discs provided which in its self is a pain as it writes over the hard disc so i lose the quick recovery function from partition which was one of the features that appealed to me when buying,and so we added the drivers etc switched the machine off to reboot and everyting looked at is it was going to work entered my password then the screen went blank the technician had put the phone down 30 seconds earler so he doesnt know yet,but i will tell hime tomorrow as he said he would ring to check up on it.
Ive looked on the net and this seems to be a massive problem with people installing vista and there monitors going blank,it seems to me as if dell are going to say its my fault for messing up the install but i dont think i have.
Have i got a leg to stand on it hasnt even been connected to the net yet as we didnt get that far even if its a vista problem i think dell should sort it out as it hadnt even got connected to the net and should be built to function.
could anyone tell me what i should do im very frustated and didnt expec... Read more

A:New pc problems already vista dell?

Since it is under warranty, I think you should tell Dell that they need to clean up the problem and give you a working computer (even if it means sending out an on-site technician) very soon or you will be returning it and completely cancelling your order.

1 more replies
Answer Match 49.98%


My built-in camera as well as the mic doesnt work in my Dell XPS M1210. I tried to find information elsewhere on the net but was unable to fix the problem.

The camera used to work when I had bought but now vista doesnt seems to recognize it. And I never tested the internal microphone.

Do anyone know the solution for the problems?

>> manjunath

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Answer Match 49.14%

I bought in Feb09 a Dell 1737 Laptop running Vista. Last Thurs I received an update to my Radeon 3650 Graphics Card, loaded it, rebooted and all H broke out.
Mostly Windows components failed, like Desktop Mgr. Startup items, etc
Couldn’t get on Internet Explorer but Google Chrome was running.
Did a restore to a month earlier, didn’t help. Updated Windows, loaded netFrameWork 1.1, Radeon again, checked if I was up to date on everything, no help.

Now, that it is mostly working; graphics card will drive the 47”LCD TV and I can watch some videos, like the Today show ( I think embedded ) but can’t watch streaming videos on Hulu. The video will start then windows desktop mgr or Google chrome fails and doesn’t recover.
Was on a Dell Chat session last night; the first tech updated the Bios after reboot I lost her.
Then the second guy reloaded drivers and Flash /shockwave. No Change
Please Help Me

A:Dell 1737 vista Graphics Problems

was everything working fine before the update?
i would suggest trying to roll back the driver or uninstall and reinstall with the original disc / drivers that you used initially and keep those.
like they say if it aint broke - dont try to fix it.
personally - before trying to roll back the driver i would just opt to uninstall and reinstall with the original driver(s)

1 more replies
Answer Match 49.14%

I am a mac user but my friend who is unable to type or speak isihaving trouble maintaining a connection to the the internet. He has asked me to look into it but PCs are not my strong point.
It has worked on and off but now it won't.
He has a siemans gigaset se587 wlan dsl modem (not wireless). An account with Tiscali and is running Windows Vista Home Basic on a Dell Inspiron 531.

Can anyone help?
I have spent a lot of time on the phone to Tiscali tech support and in the end they tell me there is something wrong with his computer ( it is only a few months old and I don't believe it is the case).

Thank you.

A:Vista -Dell-Tiscali connection problems.

7 more replies
Answer Match 49.14%

Out of the seeming blue, my computer will now turn on, but will not initiate Windows Vista.

One of the the three small lock icons above the keyboard (the one with the '9' in it), is lit up, and I presume that is the key to the problem. Am I right? Is there a way for me to fix the situation? Any advice would be greatly appreciated. Thanks very much.


A:Problems with Dell Inspiron 1525 and Vista

it is on while booted up on my 1525.

Have you tried a startup repair?
Hit the power button start tapping f8
try a startup repair when the menu appears

1 more replies
Answer Match 48.72%

Hi everybody,
                    I'm new to this forum. A moderator from Microsoft forum told me about this site.
                    I have a old Windows Vista that I'm trying to service myself. Just the basis operating problems.  I wanted to know if anyone had a opinion about running more that one anti-virus program. At present, I'm running Malwarebytes Ant-Malware(Free) program version, Microsoft Security Essentials and tdsskiller application (4,618kb). Since putting in the Malwarebytes, the system runs better---finding 5 virus that it removed out of about 320,000 scanned items. I wanted to put in some other ant-virus programs, but I'm not sure if it's good for the operating system. Any opinions would be appreciated.
                     Thanks to Bleeping for this great forum.

A:Dell Vista Labtop Anti Virus Problems

Welcome to BC...
No need to burden the old computer with more than one antivirus. Purchasing MBAM would be a good idea especially if
you are prone to picking malware and adware.
Post the log showing what MBAM found and deleted/ quarantined. You can find the log by clicking on
the History tab.....the scan log..not the update logs.
Use the programs below to find and remove adware and malware. Always better to use more than just one scanner.
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download
Download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
download Junkware Removal Tool to your desktop.
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead ... Read more

12 more replies
Answer Match 48.3%

I installed a new harddrive (ordered from Dell using tag) in my dell d830 with no problem. I have the dell operating system disk (vista 32bit) and I am booting from the disk. However, once I select install and select advance it appears that the install will work but it stop after the first check and does not complete the second step. I get a message:
Windows cannot install required files. Make sure all files required for installationa re available, and restart the intstallation. Error code 0x80070001.
Please help!

A:Installed new harddrive on Dell d830 having problems with vista install

9 more replies
Answer Match 48.3%

A few months ago I uninstalled my webcam because I was having problems with it. When I reinstalled it, it said that parental controls were enabled and now I cannot use my webcam. I am an administrator on the laptop and I never set a password. How do I disable the controls ??


A:Dell Inspiron and Vista Home Basic ... Webcam problems

To disable the User Account Controls:
1. Open Control Panel
2. Type in "UAC" in the search box (without the speech marks).
3. Click the link "Turn User Account Control (UAC) on or off".
4. On the next screen you should uncheck the box for “Use User Account Control (UAC)”, and then click on the OK button.
5. You’ll need to reboot your computer before the changes take effect.

1 more replies
Answer Match 48.3%

I have a work laptop, dell insperion 1525 that i just recieved to use @ home but it seems to be having wireless internet problems.
Laptop has Vista.
Plugged in to LAN evrything is ok.
It can see my wireless networks, I have 2 broadcast, one for N one for G. Laptop sees the G in very high bars, but rarely sees N network.
The laptop has a N card. I have attempted to join both networks and computer says unable to join. I have went in to network and sharing center and manually added the G network settings. at one point i was able to connect but upon trying again will not connect to either. I re-installed the dell wireless card, powered the card on and off and also reset the computer. None of these items have resolved isuue. any help is appreciated

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Answer Match 47.88%

I've been everywhere and done everything there is on the web to try and fix this, but I just can't seem to get it.
At first, the computer was sluggish, then the sound went out, i was on paltalk asking for help, they had me update my drivers, I got SOME sound back(windows noises,iTunes,windows media player all work), BUT no sounds on the internet... Also, Internet Explorer usually doesnt show up in my volume mixer
ive done just about everything from the registry wavemapper file, to uninstalling the drives, to system restore, resetting internet options.
Please, any other help would be great! thank you!

A:Sound Mixer/ Youtube Problems Vista 64 bit(Dell Studio 1555)

the only thing i can say is if u have vista a lot of things dont seem to play well with it.i also have a dell studio 1555 and mine came with vista too but after 2 weeks i said enough and put windows xp pro in it.and i have havent had anymore problems sure someone will be by to offer more assistance but if u want to switch to xp pro or home there are xp drivers for that model of computer.hope this helps.

2 more replies
Answer Match 47.88%

Dear Tech Guys,

I'm admittedly not great with computers but I'm trying to learn, so here we go:

I'm having trouble connecting to the wireless network in my new home using Windows Vista on a Dell Vostro 1400. Confounding factors:

1) My roommates are connecting without any problems
2) The computer will connect occasionally, but just as frequently disconnects so I'm using internet through the wireless in frustrating 5 minute intervals and I never know when it will decide to shut off or on again. It is incredibly spotty.

My boyfriend tried to fix it a few days ago and I'm not sure what he did or if it affected anything, but for the past few days the wireless hasn't connected at all, even for a few minutes like it was before.

3) The network sharing center shows me as being connected and getting great signal but it's clearly not. I tried all of the options it has given me---resetting network adapters, restarting the computer on multiple occasions, but it still gives the same feedback that "there is still a problem" basically.

I tried walking through some of this:
and from what I can tell, everything LOOKS fine. In the past I have connected to other wireless networks without issue, though things on my computer may have changed since then...but I doubt it.
I'm not sure what to do, I have scoured the internet but to no avail. Can anyone h... Read more

A:Wireless connectivity problems: Windows Vista on a Dell vostro 1400

We need to have information please.

- Make and Exact model of Router, Modem or router/modem combination
- can you connect using a cable rather than wireless to the router - just to see if that works OK
- The other machines working without any issues - correct
- Do you have a Firewall - if so it may be blocking access - what firewall / security program do you have ?
- If using wireless, do you have Encryption - if so, Remove any wireless encryption from the router, and try to connect - post back results
- Most laptops have a wireless switch - some a physical switch other use a combination of the FN key + one of the F key to toggle on/off - make sure this is on

Please post back the results from below - you may need to copy into notepad and save on your PC and then copy to a working PC to post here

{Device Manager}
Post back the results in device manager
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
{ipconfig /all}
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following i... Read more

1 more replies
Answer Match 47.04%

Hey, I recently had to re-install Windows due to some issues stemming from the aftermath of a virus and the subsequent removal. I honestly don't know how it came about, but it's behind me now as I've installed my new Vista on my laptop.

I went through the normal installation of drivers and have had no problems except for two issues, my video drivers/display adapters.

When I check the Device Manager there's exclamation points next to the Display Adapter > Standard VGA Graphics Adapter and Other Devices > Video Controller.

I tried to install the ATI M92 Driver I need from Dell's driver site, installed it smoothly, and scanned for hardware changes. Windows picked up a new hardware and tried to install it, I obviously didnt have the CD so I directed it to where I installed the ATI M92 driver at, under Program Files > ATI. That didn't work and the hard drive installation failed.

Has anyone encountered this problem before? I need to know how to resolve the problems in both my Display Adapter > Standard VGA Graphics Adapter and Other Devices > Video Controller issues. Please help Sad , I'm trying to get my screen resolution past a 1024x768.

Thanks, Darrin.

A:Dell Inspiron 1545 Video Controller and Display Adapter Problems (VISTA)

Generally the drivers from Dell will install themselves.
Just double click on the file that you downloaded and it will do the rest.

1 more replies
Answer Match 46.2%

Copied title here for ease of reading. ~ OBI have a Dell Inspiron 530 running Windows Vista Home Premium and am having all kinds of problems. I can not install SP1 slow computer IE7 stops Help, Here is HJT log as well as dds log which I was instructed to use.End of title.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:18:08 PM, on 12/5/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\System32\mobsync.exec:\PROGRA~1\\agent\mcagent.exeC:\Program Files\Internet Explorer\IEUser.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exec:\PROGRA~1\mcafee\msc\mcuimgr.exeC:\Users\Steve\Downloads\HiJackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Read more

A:I have a Dell Inspiron 530 running Windows Vista Home Premium and am having all kinds of problems. I can not install SP1 slow...

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable a... Read more

3 more replies
Answer Match 43.26%

The short version of my question is exactly what the topic says-- Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

But, here's the wordier version giving context, if anyone's interested.

About 10 months ago, I guess, I got a Dell Vostro that came with Windows Vista Home Basic. However, I had no interest in Vista (because I already had a Windows machine) and the very first thing I did was install Ubuntu on it. I still have the Vista reinstall disk, though, which, to my memory, hasn't been used.

Now I'm planning on getting a barebones system and upgrading what I see fit. For the time being, I'm going to use the Windows 7 RC, but I'd like to get the uber-great upgrade deal that they're having to pre-order either the Business or Home Premium version upgrade. So, to do that, I'd need an XP installation or a Vista installation. Is there any reason, legal or software-related, that I wouldn't be able to install Vista using that disk that came with the Vostro?

I heard somewhere that sometimes if you try, it'll say something like "This is not a Dell computer, you evil, evil person" and refuse to install, so I wanted to make sure before I pre-ordered the upgrade. I don't want to get the upgrade and have nothing to upgrade, of course.

A:Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

7 more replies
Answer Match 42%


My laptop (Dell Inspiron 1564 - Windows 7 Home Premium) slowed down a few days ago and I decided to restore the system to Dell Factory Image. The process started but stopped more than halfway and gave the following message, "Failed to apply Image". I restarted the system but it would now not boot up, not even in safe mode! Perhaps, during the restore process few essential Windows files have been erased.

I want to restore the Dell Factory Image and cannot re-install Windows since I have lost the product key of my original Windows 7 installation DVD provided by Dell at the time of laptop purchase. Your help / advice is solicited and would be much appreciated.


P.S. System's Recovery Partition is intact and has factory.wim and other related directories / files intact.

A:Problems with Dell Factory Image Restore - Dell Inspiron 1564

The product key sticker on a Dell laptop is usually in the battery compartment.

Have you tried to run the Dell restore again? It won't boot because the restore started but failed so the "C" drive is corrupted.

If that does not work, suggest posting on the Dell forum where you can get help from those more familiar with Dell's.

4 more replies
Answer Match 42%

I have a Dell Inspiron 1520 laptop with Windows Vista OS. I have a Dell 926 printer interfaced to it via USB. Printer driver is installed and the printer does communicate at times with the computer and does a good job printing. However, intermittently when trying to print a document I'll get a message on the computer that says that communication has been lost and print job failed.

I've checked all connections to make sure they are solid and no debris that might cause this.
That has not corrected the problem.
The other thing that happens is that the document I want to print will stay in the print queue/spooler and if I shut the computer and printer down and restart both it will print the job. And it may continue to print jobs but it's just a matter of time.

Needless to say this is frustrating. I can print several jobs in a row with no problem and then I'll get this "communication has been lost between printer and computer". And I have to go thru the procedure above to get the last job printed.

My wife doesn't understand how this works and will try to print the same job several times with the commo problem and then complains when it won't print.....and then they all print when the above procedure is followed.

Any ideas what is going on??? Any fixes??

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Answer Match 40.74%

Transferred all information from Dimension (Dell) to Dell XPS 410. Both computers using XP program. When I start to use my Picasa program I have a continual pop up that says " The DLL "cpuinf32.dll" can not be loaded. OS reports: The specifdied module could not be fouind. Am no computeer whiz--so this is all "Greek" to me. What should I do to correct this? Any haelp will be appreciated. Thank y ou Wildhog

A:Problems with down load of XP from Dell Dimension to Dell xps 410

Try reinstalling Picassa.

2 more replies
Answer Match 40.74%

running a Windows Vista network. no problems with 3 wirless computers running Windows XP. and no problems printing remotely using the desktop running Vista. new Dell laptop is running Vista and trying to add a printer, it doesn't see any of the printers. At first it didn't show the wired desktop on the laptop under the network. On the wired desktop under network, It showed the laptop as a music sign and not a computer icon. We deleted the workgroup name and retyped it and changed it to a private computer. have disabled both firewalls. The laptop is running Trend Internet Securioty. It then found the wired desktop on the laptop. But it still doesn't see any of the printers that are connected to the wired desktop.Tried to find the printers by typing in \\192.168.100 under the run command. It said it couldn't recognize the wired DNS address 192.168.100. That is the ipconfig address from cmd and then ipconfig from the wired Dell laptop.

What do we need to do to have the laptop see the printers?

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Answer Match 40.74%

We got a new Dell machine with the Vista preinstalled. Employee wanted Ubuntu (how do ya blame him?) so he resized partitions and installed Ubuntu, but now Vista won't boot.

What can we do to get Vista to be happy again?

This howto:
"DO NOT resize the Vista partition during the installation of the Linux distribution! Due to the change in NTFS versions, no Linux partitioning program, nor standard Windows partitioning programs, can properly alter the partition that Vista is installed to."
But we're too late for that...

A:Dell with Vista, resized NTFS partition for Ubuntu, now cannot boot Vista

7 more replies
Answer Match 39.48%

Loaded dell disc with vista and don't like it. How do I
get back to my vaio vista operating system? It's still in
the laptop memory as a file but I can't figure out how to load it, I had back up on my old windows, however the new installation don't find any restore points. can any one help me?

A:dell vista loaded on top of vaio vista

The Dell DVD probably overwrote your VAIO recovery partition. You can try to invoke it - usually with F10 key during boot-up. If not you will need replacement recovery DVDs from Sony. HP charges about USD $25.


2 more replies
Answer Match 39.48%

I've seen this problem on this forum but can't find anything that I haven't tried yet. Here’s my problem; I've spent the last 3 weeks talking with Dell to resolve the issue. They have taken remote access, replaced my mother board and Ethernet cable + I have made numerous changes with Dell guidance and nothing has worked. I have also talked to my service provider who replaced my router and still nothing.

I am now at the point where i still have the DNS look up issue and neither Dell or my service provider are accepting responsibility for the fault..........
My only work around is to unplug my Ethernet cable and plug back in. This seems to interrupt a signal and get me on line.
I would really appreciate your help.

A:Vista DNS Look Up Failure. Dell Inspiron Vista.

sounds like a firewall issue to me
first step

follow advice here and post the logs those programs make

2 more replies
Answer Match 36.12%

I just installed a new HP computer with Vista. The computer doesn't seem to recognize the HP720 Ink Jet printer which is attached via a USB port. I downloaded the only driver I could find (xp), but when I try to install the printer, it takes forever. Then when it finally finishes, it can't find the printer. Any suggestions?

A:Vista and a Dell 720 Ink-Jet

I just checked and vista has native drivers for that printer. Are you sure your usb is working ok ie no yellow marks in device manager?

Next as I recall hp printers from that era use either LPT1 or usb. Have you tried connecting via a printer cable?

2 more replies
Answer Match 36.12%

I have a Dell Vista machine that I am trying to reload the operating system on to. Currently the PC will not boot. I have the restore disks and want to restore Vista but the PC will not read the DVD drive. How can I get the PC to read the DVD drive?
Thanks for your help.

A:Dell Vista

Hi Tweak2 and Welcome to TSF,

Do you see the "Press any key to boot from CD/DVD..." message during startup or not?
If it's shown but not loaded properly, make sure the disc is fine by trying it in another machine.

If you don't see that message you need to access BIOS to change the Boot Priority, to set the machine to boot from CD/DVD first.

To do so, press "DEL" during startup until you get into BIOS. Look for "Boot priority" / "Boot order" settings, and set CD/DVD as 1st boot.

10 more replies
Answer Match 36.12%

Hi, Simono here,

A friend has allowed me to take there PC home with me because they can not start-it anymore.
This is what I'm seeing. After hooking everything up, I turned it on. The machine powers-up, all fans running, and sits there. There is no sounds of cycling, or of any normal sounds you usually hear from a start-up. I've worked on this same computer about 6 months ago so I remember what it does.
I restarted is several times to try and catch the screen display for booting in safe mode but, there's not even a flicker on the screen... it remains solid black.
Sense the OS is Vista, I put in my recovery disk that came with my computer, hoping this would trigger a response. I tried restarting the pc several time with the disk in but the screen remains black... again, not even a flicker.

Is there a way to reset the system besides unplugging it, or something else I can try?



A:Dell, with Vista on-it


I am not very good at this sort of thing, you need to wait for somebody else, but I can add a few things.

Does it make any funny noises, in particular, anything that could pass for a deliberate bleep?

What is the full model of this PC, laptop or desktop?


32 more replies
Answer Match 36.12%

Hello Tech members
I'm getting a new Dell laptop computer, it'll have Vista home premium installed as standard when it arrives.

I've also got my existing 'full version' WinXP professional, which i'd also like to use on the new laptop also, so......

...whats the best and easiest way to have it dual boot, or, is there software out there which can create the nescessary patition, help to install my XPpro, and then set the computer up to dual boot all automatically. i have to do it the long-winded way.i.e split the hardrive (360gig) into two partitions ('C at 240gig and 'E' at 120gig),install XPpro on 'E', and set up a boot menu like in the days when i upgarded a Win 98 computer to Win2000pro.

Whats the easiest?, if anyone knows of a suitable software solution to do the job, it would really help.

kind regards

A:New Dell with Vista OS, i want XP on it also..?

9 more replies
Answer Match 36.12%

My son has an identical problem. Interesting that Micro$oft choose not to involve themselves with questions of this nature. Too difficult I guess. My son's laptop is a brand new Dell with Vista home and M$ Office. We purchased Vista Business but the upgrade dies with a ""Windows could not prepare the computer to boot into the next phase of installation" error message.

I noted there are dozens of similar problems on the web but M$ is strangely quiet about this problem andthere appears to be no solution.

Micro$oft are prepared to take the cash for the upgrade but not provide the support...

A:Problems upgrading from Vista Home Basic to Vista Business

Are you doing an 'upgrade' installation? Try 'Clean' install, if you are.

2 more replies
Answer Match 36.12%

Just bought a new desktop from Dell that was pre-installed with Windows Vista Home Basic, later wanted to upgrade to Windows Vista Business, so I bought the Windows Vista Business separately from the retail store and try to install it.

But halfway during the upgrade installation, an error message popped up and says that some files are corrupted or something, with error 0X80070017, and the upgrade was cancelled.

I have tried many times which included doing a clean install or installing during boot time, all lead to the same error.

The copy of Windows Vista that I bought was a genuine copy and the hardware should meet all requirements, it's a Pentium D 915, 1 GB RAM with 160GB HDD.

Can anyone please help? I need to get the desktop upgraded to Vista Business by this week.


More replies
Answer Match 35.7%

Hello I have a Vista Dell E6400 and I just moved to California. The Ethernet at my house in GA worked fine and then when I tried to connect it to A LAN Ethernet in Florida it says that there is limited or no connectivity. Please help me please.

A:Need help with my Vista dell e6400

Hello Moneymo2013, could you please elaborate some more I would like some more detail? What do you mean when you try to connect to your Ethernet at your house? Do you mean when you try to connect to your router or your cable/DSL mode via the network interface card (NIC)?

2 more replies
Answer Match 35.7%

How do i reboot vista dell laptop?

A:Reboot-Dell with vista

can you explan more - what do you mean by reboot ?
model of the dell would also help

Do you want to recover and set back to factory condition
Restore to a previous date

or if you want to reboot the PC just go to start - and restart

I see you explained more in your duplicate thread - closing this one

1 more replies
Answer Match 35.7%

I have a Dell XPS 410. I have never reformatted an OEM-type machine like a Dell before. how does the "restore" partition on the hard drive factor in? Would I be best served to simply wipe the whole drive and go from CD? OR does Dell typically limit one's abilities in this regard? I'm not sure what all was actually included on the disc, and I don't want to have to end up buying a full retail version of Vista if I mess it up somehow.

ps, I have an external hard drive on which I have downloaded the latest Video drivers and such, if this will help me at all....

A:reformatting a Dell Xps with Vista

no this is a new dell laptop and came with windows vista.

9 more replies
Answer Match 35.7%

hi all . not sure if this is the correct forum so please move if its not

i'm on a dell inspiron. it has become very slow opening pages so i think im using too much memory . i have an itunes libary which i plan to move to a hard drive to free up some space .

however ive tried cleaning up my files but dont really know how to .
a pop up box tells me that my E disk in low on memory and to clean it up. however when i try this all
it opens is my recycle bin which uses 0 bites
how do i find out my memory usage and clean up unused/inwanted files

can someone please intruct me how to install the bluetooth on the laptop
thanks for any help .
here in hjt log if it helps

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 07:42:42, on 15/03/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\AVG ... Read more

A:slow dell on vista

I have a dell and mine came with a dell support center theres actually a place in there that will show you exactly how much of what is taking up your disk space like pics videos documents and stuff

just click the tool box and wrench (Dell support center)
click Hard Drive Status
then under additional tools
Drive Space Manager

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Answer Match 35.7%

Hi to All
I'm trying to solve a problem with my printer and new computer. Yes, I have spent two days with tech-help. No results. I have been able to download and install the software patch I found on the Dell sight. I can not boot up when the printer is plugged in. When I plug it in after booting, the machine does not recognize it as a printer. I does find the driver for the 'unknown device'. Shall I just return my computer? I am about to that stage.

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lighting hit my old computer so hubby bought me a new dell with vista on it,can't get half the web site to open and some of my downloads want download. its a dell 1gb shared dual channell sdram
250gb hard drive
amdathlon 64x2 3600+ dual core processer

can't get my dsl to work been with them on phone all day

what do i do thanks oh yes im useing dial up now and so slow

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Answer Match 35.7%

I bought a Dell Desktop last summer (e6600, 2gb ram, 250gb hd) and i am have issues installing xp onto the hardrive. I know how to set the settings so it boots from disk that is not the problem. It goes to the blue screen and loads the necessary files and then says, "Loading Windows" and then a new screen pops up saying my computer has shut down to prevent damage to the computer. This has happened with about 3 different copies of windows XP I own. Please give me some information to fix this issue.

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Answer Match 35.7%

Ok this will be a long post, here it goes:

I had some beast malware on my laptop (a Dell Studio XPS M 1640) so I went ahead and re-installed the OS. However, I messed it up.

So I instert the Dell Windows Vista Ultimate 32-bit SP 1 disk and the dell symbol comes up and says loading so I press F 12 and the boot menu comes up and I select right from CD/DVD. Then it says press any key to enter so I do. I believe I got it right up till now.

I then Formated both of the drives (C and D) when the two options came up. I proceeded to click on the one I thought was right and clicked next. So it does its stuff and I enter my password etc. I notice however when I get to the desktop my D drive has 450 GB and my C has only 15 GB. So I re-try installing it and pick the other option (I didnt format it this time). This worked out a little better, the C had 450 GB and the D had the right amount, 15 GB or something. I noticed that both said Local Disk C however and there was no recovery. So I am worried but proceed to try and install the Dell Drives and whatnot but am perplexed because I can't figure out which to install and if I was doing it correctly. THEN, I restart the comp and I low and behold there are TWO choices, both saying Windows Vista. One was the OS with the D drive of 450 GB and the other was the more normal one.

So, I go ahead and try to reinstall it again and Format the two drives but being and idiot I picked the D drive as my main slot again so it has 450GB!!. At t... Read more

A:Need help re-installing Vista on a Dell

don't it's only a machine! so you have vista on it?

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Answer Match 35.7%

Hi I don't know what else to do about restoring my dell windows vista inspiron . 531 with the operating system disk. Everything I try doesn't work can I please have some help?

A:Dell Windows Vista

Are you getting an error message?
Is it a factory Dell os DVD disk or are you trying to reinstall from the recovery partition on the hard drive?

3 more replies
Answer Match 35.7%

I am not sure which is causing the problem, Vista or Dell, so will be posting in both places.

I am running my design program and printing books which have lots of text.

When I try to print and tell the printer to "duplex and flip on long edge" the printer prints the book's text with a red blur behind each and every letter.

I have spent half the day screaming at my program, the printer and

Can anyone help?

Thanks .

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Hello all, I just acronis'ed (partition resized) Vista x64 from the whole hard drive 451 to 150gb and to make space for windows 7 installation on the free 300gb. During the resize the laptop went to sleep so I had to reboot --- but after rebooting, I could not create a partition because it reported as no space available. Somehow ? I got out of that and managed to resize again, this time successfully (so I thought) to 150gb. Installed Win7 successfully on the 300gb partition but now unable to boot back to Vista although the bootup gives both options win7 and vista. Ran EBCD and set up windows 7 boot with vista as second choice. Still no luck - Vista will not come up - even in safe mode - it just sits there with a black screen and the arrow cursor.

Tried the original install disk and did repair several times from the CD on vista partition but still did not start - I then went to command and ran bootrec.exe /fixmbr etc... it said successful but still no luck in vista boot. The 150gb partition seems to be intact there are program files and program files (x86) folders with all the installed stuff on it. Anyway I moved all what could be moved into the win7 partition in preparation for the worst!! (a fresh vista re-install). Is this my only solution now ??

Laptop is a Dell and has data backup - laptop still under warranty. If I re-install Vista I can re-install all the programs but how can I get back the Dell software for the online backup facilities ?
I notice there is a f... Read more

A:Vista on Dell Laptop

you can try to factory settings IF the recovery partition is still intact..... then start over if you want.... Laptop Recovery Instructions - Tech Support Forum

PS: did you look in disk management to see if both partitions are marked as active?
I don't know how to get there in win7.


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Answer Match 35.7%

Haya, i put my HD into my bro Vista Dell PC cus my PC flipped n i wanted to use his to scan my HD. The PC said press CTRL+I for Configure or something like that, then something About RADI0 Came up, I, Like an idiot removed RAID0 then created a RAID0 again. Now when the PC boots it say press F1 to retry and F2 to enter setup, and something about cannot find boot device?? What does this mean??

A:RAID0 Vista+Dell

I think you may have to do a repair install using the Vista disk.

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Answer Match 35.7%

I have a Dell Inspiron 1520 with Windows Vista installed in it. I have had Wireless network in my house for the past year (using Westell Versalink 237W). However, this laptop is unable to detect any wireless connection. I have the modem right next to the computer, and the wireless switch is turned ON, but still no wireless.

The wireless router etc work perfectly. There is no interference from other devices (no microwave, no phone). Is there anyone who has had a similar problem? How do i get my Dell Inspiron with Vista to detect wireless????

I'll appreciate all your suggestions !!!

A:Dell + Vista = no WIRELESS

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Answer Match 35.7%

In the last 2 weeks I have installed over 10 Dell laptops with Vista Home basic/Home premium. I have encountered these 2 specific problems on most of them!.

1 - They all had a 60 day trial of Office 2007. Having entered the License Key and registered the product everytime I open an Office application from the Start Menu it trys to reinstall again. If I use the Dell Dock it does not happen.

2 - On most occasions when trying to open the control panel it does not respond forcing Windows Explorer to restart.

I have not had these problems on other makes.

Has anybody else come accross these problems?

A:Dell Laptops and Vista

Does registering the product = Office validation with Microsoft Genuine Advantage?

Do the events preceding the Windows Explorer restart process include the fading white background, small blue circle spinning and "Not Responding..."? If so look at 3rd party firewall/ a-v products. Usually the firewall is the cause.

All these symptoms - but only on Dell products?


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Answer Match 35.7%

Please help me! I just recently bought a new Dell desktop for our business and would l like to run 2 OS on it. I was able to partition the hard drive but no matter what I do I can't get XP Professional to install on the new partition. Anyone know of any secrets about working around Dell's/"I don't want to run any other OS besides Vista?"


A:Vista Dell Mayhem

Is there an OS currently installed on the machine? Would that be Vista? Without any other OS installed yet... does the machine boot up well to Vista (assuming it is Vista)?

May be this can help you:

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Answer Match 35.7%

The CNET site, Studio 1535 review shows my Intel T8100 as a 64 bit VISTA OS but is came with VISTA 32. I would like to reformat and load a fresh 64 bit Windows 7. Is this possible, and will 32-bit Vista drivers work with a 64 bit Windows 7 OS?

A:Dell 1535 from 32 bit Vista to 64 bit Win 7

The 1535 should run W7 64-bit fine since Vista 64-bit is an option for that computer. The W7 installation disk should automatically install most of the drivers you need and for those it doesn't have, the Vista 64-bit drivers here Drivers & Downloads
should work (32-bit drivers will not work with your W7 64-bit installation).

Dell is updating a lot of their drivers now that W7 is out and I wouldn't be surprised to see W7 drivers offered for the 1535 in the near future.

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Answer Match 35.7%

I got a user that was working with a Dell Latitude D630 running Vista. I know dell and vista is their first problem. The user powered down the laptop and then went to turn it back on and nothing. The laptop acts like its going to power up and i get a black screen and i see the mouse pointer and i can move it but thats all. I booted to safe mode and same thing. Im new to vista so im stuck. Please help.

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Answer Match 35.7%

Using HP SimpleSave, I backed up my files on a Windows XP computer. I'm now looking to restore them on the Dell Vista desk top. For some reason, I don't seem to be able to do that even though the program is downloaded (I think.)

As far as I remember, on the XP all I did was plug it in. Am I wrong? Should I have a disk hiding around someplace, or is it a program I need to download from HP? (I haven't been able to see one on line.)

As it is holding all my files and photos from the old computer, I'm anxious not to lose anything. Are you able to help?


A:SimpleSave and Dell Vista

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Answer Match 35.7%

Wont validate WGA , tried turn off Norton and spyware doctor still no geniune authorization.
Any help appreciated. The active x wont load.

Heres the diagnostic report :

Microsoft Genuine Advantage Diagnostic Results
Passed Active scripting allowed
Passed Display images enabled
Passed Computer time and date correct
Passed ActiveX enabled
(Failed )Windows validation ActiveX loaded
(Failed )Office validation ActiveX loaded
(Failed) Validation Self-help ActiveX loaded


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Answer Match 35.7%

Have a Dell Inspiron 5305. Today it wouldn't boot to Vista. It goes to the Dell screen but that's it. I can't get to the Boot menu because it than takes me to a screen that says ' Diskette drive 0 seek failure F1 to continue (than takes me to a black screen with a small line flashing in upper left corner) or F2 to go to set up menu. I've tried to put the Vista reinstallation CD in but it won't run. A few months back I had a similar problem due to a virus but was able to use the CD to fix it. Any ideas/advice?

A:Dell not booting to Vista

can you get into the bios? if so is your HDD listed or no? and you can from there change your boot order so you can boot from the CD/DVD first.

also check all your cables to see if one did not just come loose.

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Answer Match 35.7%

Hi all,
Someone mentioned that a Dell Vista reinstalltion might not work on a new motherboard, the DVD itself says that its for installation on Dell PCs only but do you think the DVD will actually block the installation if it detects another motherboard? Or do you think that it would just not activate maybe?
If so, im aware that i would have to buy a full version of Windows 7 and the price seems to vary from one seller to another, can anyone recommend the cheapest place to buy it?

Actually to make the matter more complicated here is the scenario , I currently have Vista installed on the Dell machine but i intend to move the hard drive to the new motherboard with Vista on it. Now many people say that Vista should automatically work with the new motherboard if i repair so in which case i wouldnt be doing a completly new install. Any ideas?

A:Dell Vista on another motherboard?

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Answer Match 35.7%

My son loaded windows vista on my acer laptop via a dell windows cd now i now i cant see any of my network connections i want to factory restore my pc i normaly do so using alt f10 BUT this is not working please help thanks

A:Dell vista cd used on Acer pc please help

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Answer Match 35.7%

Hello, I've had this problem for a while:
When I click "shut down" my Dell does a shut-down/start-up instead.
I have to tell it (at least )twice to shut down when it finally does after 2nd/3rd attempt.

I have tried a reinstall also
Thanks ahead

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Answer Match 35.7%

So I have a Dell 1720 and a newly installed 64 bit vista..(Business) My laptop came with 32bit Premium, But since it crashed i figured I would put 64 bit on to get the most out of my 4 gigs of RAM, But I have managed to get all of the drivers working BUT 1 It is the Wireless card It doesn't work.. Does anyone know of a 64 bit Driver for the dell 1720?

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Answer Match 35.28%

My Dell laptop which runs vista is painfully slow. I have McAfee, Adaware, Spybot and all the Vista security. I have tried Mozilla software to see if e-mail and internet would load up faster but no luck. Here is my Hijack this log, which looks pretty full to my inexperienced eye. Any helpful hints would be most welcome.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 17:32:23, on 24/07/2007
Platform: Windows Vista (WinNT 6.00.1904)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\McAfee\MSK\mskagent.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\Mozilla Thu... Read more

A:Slow Dell Vista laptop

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Answer Match 35.28%

Dell Printer A940 and Vista I am using my old printer (Dell A940 All-in-One printer) with my new Vista operating system. I have downloaded all the drivers from the Dell website and still the printer will not scan. The printer works fine, but when I try to open the All-In-One center, I get a runtime error message saying the application has requested Runtime to terminate the program in an unusual way. Basically, I just want my printer to scan pictures the way it did before I got Vista operating system. Is there anything I can do??

A:Dell 940 AIO Printer issue with Vista

See this thread


2 more replies
Answer Match 35.28%

New hard drive; clean installation of Vista Business on my Dell 8400.

I cannot get sound to work. Tried for drivers but I installed driver they suggest and it does not work.

A:Dell 8400 w/Vista - no sound

There aren't any drivers for Vista from Dell for that system model number. That computer has the ADI 198x audio chipset. Sometimes drivers from other manufacturers work.

3 more replies
Answer Match 35.28%

Hi there!

I wasn't sure if I should post this in the Vista or XP thread, but since I'm currently running on Vista, I thought this more appropriate.. sorry if I'm wrong :\

I have a Dell Inspiron 1501 laptop, which came installed with Vista Premium 32. I've had it coming up to 2 years now, and it's in need of a reformat I think.

Whilst reformmating, I also want to downgrade to XP... I'm find it hard to justify the strain Vista has on my humble system, since it's not powerful enough to run anything using DirectX10 and the like.. I think a nice, more streamlined XP would turn my system into a faster leaner one... (imho).

I've backed up everything, except for my outlook emails, (I need to get onto that) but am I forgetting anything?

Vista is embedded on this laptop, but I don't think that's going to be a problem if I reformat and do a clean XP install.

It's also been a very long time since I've done this. Is it better to reformat, then do the reinstall? I can't even remember how to do the first, thought I know it's fairly simple... F1 springs to mind..

Is there a particular version of XP i should be aiming for?

My system spec:
Dell Inspiron 1501
AMD Turion 64 x2 1.6 GHz
Memory: 1GB (I was sure it was more than this!)
System type: 32-bit OS

Any guidance would be appreciated


A:Downgrade Dell Laptop from Vista to XP?

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Answer Match 35.28%

Ok, I'm at work at the moment so I can't post the exact message, but I can post it here later if needed. But I just got a Dell with Vista installed. I got this computer primarily to play World of Warcraft. I didn't realize Vista ate up so much resources, but even considering that the specs of the machine should be able to handle the game.

Here are the specs:

223-1326 Inspiron 531s,Athlon 64 X2 3800+ (2.0GHz, 512Kx2)
311-7300 1GB DDR2 SDRAM at 667MHz
320-5575 128MB ATI Radeon X1300
341-4921 250GB SATA II Hard Drive (7200RPM)

I admit it could use a better video card, and that is something I intended to upgrade down the line. But my current machine was giving me troubles and was due to be replaced anyways.

Anyways, the computer seems to be able to just idle just fine. And I've done so many drivers and patches its insane... but maybe I've missed something vital someone here knows about.

But trying to play WoW it can run for about 5 minutes plus just fine, then it will crash. Usually to a blue screen that forces a restart, sometimes (rarely) it just crashes WoW and goes to the desktop. Now at first this just seemed like a memory issue due to Vista being a resource hog so I was content to use this computer as my spare system until I upgraded the RAM and video card.

While using Media Player however to just use the computer to play some songs it'd play a handful then crash, just like it did with WoW. So I'm convinced this is NOT a conflict w... Read more

A:Vista - Blue Screening Dell

Here's a blog on trouble might be worth a read:!95CB015E3E4A702A!229.entry

I would also try turning off programs that aren't needed at start up and running in the background.

Check services and either disable or set to manual those that don't pertain to you.

Get another gig of ram.

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Answer Match 35.28%

can anyone walk me through how to get my dell 964 all in one printer to work with my windows vista home premium i did a search but those threads did not help me thank you

A:dell 964 printer to windows vista

This may help
How to Add a Printer in Vista |

If not mentioned, unplug printer until told to turn it on
Unattach any other hardware, except keyboard, mouse and monitor.

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Answer Match 35.28%

I tried to scan pictures this morning. I have been working all day trying to get this issue resolved and no luck. I am using my old printer (Dell A940 All-in-One printer) with my new Vista operating system. I have downloaded all the drivers from the Dell website and still the printer will not scan. The printer works fine, but when I try to open the All-In-One center, I get a runtime error message saying the application has requested Runtime to terminate the program in an unusual way. Basically, I just want my printer to scan pictures the way it did before I got Vista operating system. Is there anything I can do??

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Answer Match 35.28%

I am trying to fix a computer for my girlfriend's mother so she can have a family computer in her living room so her family will stay off of hers, but that's beside the point. Anyway, what computer I am trying to fix is a Dell desktop, not completely sure the model of it at the moment (although if it is required I can find out). When trying to start the computer up, it says disk read error: 0 or something to that degree. I shut off all of the disk drives in the system setup and what do you know the computer started right up into Windows Vista. However, it randomly shuts off (it was doing this from the beginning before I could get it to boot into Vista). I have since deleted the partition and to install Vista from scratch like I was intending to do, however I cannot complete the installation before it turns off. Forgive me if I am posting in the wrong section, it's just there are a few things that are going wrong for this disaster I didn't know where to put it. Any suggestions? My thought is a hardware problem, but it could be something so simple to fix that I have been overlooking it.

A:Help with Dell Desktop and Windows Vista

" disk read error: 0 " refers to an error in the Windows bootloader.See if this link helps:Windows Repair

1 more replies
Answer Match 35.28%

downloaded norton protection on my dell studio vista yesterday.
Have had several problems since. Constantly opening in safe mode, blue screen error. Colors changing.

Can my vista not accept norton? Computer 3 yrs old.

Not computer savy.

A:dell-vista downloaded norton

Run the Norton Removal Tool and consider a much better and safer alternative.

2 more replies
Answer Match 35.28%

I'd like to start by apologizing to everyone here at bleepingcomputer, I really feel as though I've insulted you by "leaving" the last thread. I was having some personal issues, that have since been delt with. I more than understand if you do not wish to assist me.Anyways, the computer has been running from time to time over the last few months, all offline. A few memos typed, a few offline games played.The school year is about to start, and we usually get our timings via email at about 2330hrs the night before they happen.Orginal thread found here:;#entry1619083Recently, I tried to follow the most recent steps, but found nothing but 404 errors. I posted and tried the "fix" here:;#entry1896481Full intro to the computer is in the first link.Thank you for your time.Tom.

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Answer Match 35.28%

I have a Dell e1505, and when I turn the computer on. The Dell screens comes up, but Windows never boots. Only a black screen with a blinking cursor. However, I can use Dell MediaDirect fine. I've had the computer a couple of years. Should I just toss it? Or what could I do to repair it?

A:Dell e1505..Vista will not boot

Just to make sure Vista like in the Title or XP Pro like under your user name?
Do you have the Windows disk that came with the PC?
Will it boot into safe mode if you tab F8 repeatedly during boot?

5 more replies
Answer Match 35.28%

When I start the computer, I get this error:This computer system (computer name) is protected by a password authentication system. You cannot access the data on this computer without the correct password.I don't know the password. How can I bypass this to be able to make the computer boot up? I want to rebuild the computer with Windows XP.

A:Dell Inspiron 9400 With Vista

Unfortunately this violates the rules of Bleeping Computer. We will not assist with the defeating of password protection.From the Rules ( ):No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user.This topic is closed

1 more replies
Answer Match 35.28%

I sincerely apologize to anyone who sees this and the issues mentioned have been solved previously.

Background: I was running MS Vista Home Basic on a Dell Dimension 4500S desktop for the past couple of years. Recently (about 1 month ago) it contracted a virus that completely corrupted a boot file and caused failure to load the operating system, and it wasn't able to go into safe mode. Long story short, I was forced to do an OS reinstall without the driver disc for the console, which I no longer have. My problem is 2-pronged:

1. I was able to locate the driver which I believe previously ran my graphics adapter on However, instead of staying installed, Vista continues to reinstall the VGA adapter each and every time the system is restarted. I have no idea why this is and want to maintain a higher resolution but it won't allow this. It uses a taskbar wizard...?

2. I can't get Vista to tell me what my network adapter/ethernet controller is in Device Manager (it's "unknown"), and thus can't get the right driver. I tried opening up the console and looking at the NIC card? attached to the ethernet port and saw that it was clearly labeled as a NETGEAR FA311 Rev. 2B; thus, I went to Netgear's site and found a driver that should enable FA311-FA312 cards, but this driver did not work. However, I know for a fact that there is a driver out there that should remedy my internet problem, because like I said, I was up and running for at least 2 years with this... Read more

A:Vista/Old Dell compatibility issues

Hi -

You should contact Dell Support and purchase Vista OEM replacement DVDs -

The price is around $20.

The key code on your Dell system cannot be used with a full retail version of Vista.

Before installing Vista with Dell Vista OEM DVD, wipe the entire HDD with KillDisk -

Regards. . .



2 more replies
Answer Match 35.28%

Hi all,
New to this forum, I have a Dell A960 All In One printer and just installed Windows Vista 64 bit OS and need the 64 bit drivers for my printer. Anyone know where I can get the drivers, was hoping Dell would have these but they do not. I am also hoping I can get the drivers without out of pocket expense.



A:Vista x64 bit drivers for Dell AIO 960 printer

Drivers and Downloads

Windows Vista Compatibility Dell Dell All-in-One Printer A960

The top link is the driver, the second link is the microsoft help site.

The driver is for the 64bit version.

1 more replies
Answer Match 35.28%

gday ladies and gentlemen. I have just signed up to your fabulous forum to help find a solution to my current problem.

i have a dell inspiron 1525 with windows vista and am currently experiencing problems with the sound. Specifically i have none and want to know why.

I have checked the sound settings in the control panel, device manager and taskbar and have had no success as yet. Everything says its all AOK.

So any help or tips would be very much appreciated.


Lost in Computer Quagmire.

A:vista no sound dell inspiron

Hi roger.ledger, welcome to TSF..

Best thing I can advise is to uninstall your sound drivers and install the latest available from Dell:

6 more replies
Answer Match 35.28%

A number of you have addressed this issue in this expired thread (, but I've just confronted it, myself, hence the new thread. I have a supertech helping me; if we (mostly he) figure this out, I'll try to remember to post "how we did it." Thanks for your prior posts in re....

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Answer Match 35.28%

I have done just about as much research as one person could do on the subject, and I am (fortunately for my nerves) coming to a fairly firm understanding of what I can/cannot should/should not do in regards to my situation. Here's what I am left with:
I am currently running Win Vista x32 on my Dell XPS 410. Here are the specs:

-Dell Dimension DXP061
-Intel Core 2 Quad CPU Q6600 @ 2.40GHz 2.39 GHz (Number of processer cores: 4)
-4 GB Ram (PC2-5300 4X1GB Sticks with 2 dual channel slots)
-300 GB Internal Hard Drive
-NVIDIA GeForce 8400 GS (Stock GFX Card died, and I replaced it with this less than a year ago)
-Windows Vista Home Premium 32-bit (64-bit capable/compatible)
-Intel P965 Chipset

As you can tell, I have not been running this rig to it's full potential...and to be honest, I didn't even realize what it was capable of until about 1 week ago. Here's what I know I can do from here:

1) Install Win 7 x64 (Clean)
2) Install SDD Hard Drive and install W7 (Retail Copy) to new drive.
3) Install up to 8gb ram (with 99.9% certainty, regardless of what dell documentation and crucial says. I know the chipset I mentioned can support 8gb, I have seen countless posts of users with the same system running 8gb, and I can physically put 8gb ram in the system)

Bear in mind that as the amount of money it takes to effectively do what I have listed above goes up, the worth goes down. I purchased the machine in 2007 and the goal here is to optimize for less than it would cost to build... Read more

A:Upgrading Dell XPS 410 from Vista x32 to 7x64

1. Retail
2. Ssd & Hdd

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Answer Match 35.28%

I am trying to fix a computer for my girlfriend's mother so she can have a family computer in her living room so her family will stay off of hers, but that's beside the point. Anyway, what computer I am trying to fix is a Dell desktop, not completely sure the model of it at the moment (although if it is required I can find out). When trying to start the computer up, it says disk read error: 0 or something to that degree. I shut off all of the disk drives in the system setup and what do you know the computer started right up into Windows Vista. However, it randomly shuts off (it was doing this from the beginning before I could get it to boot into Vista). I have since deleted the partition and to install Vista from scratch like I was intending to do, however I cannot complete the installation before it turns off. Forgive me if I am posting in the wrong section, it's just there are a few things that are going wrong for this disaster I didn't know where to put it. Any suggestions? My thought is a hardware problem, but it could be something so simple to fix that I have been overlooking it.

A:Help with Dell Desktop and Windows Vista

Hi please check for dust and debris use a can of compressed air and clean out all the fans and air vents,reseat the ram, and video card if applicable

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Answer Match 35.28%

I have upgraded my Dell XPS M1210 from XP to Vista and any connection to Media Direct seems to be lost. I mean, in the laptop there is no sign of that software.
I guess it wasn't installed with Vista because is not part of it but if I start the computer directly into Media Direct, it works fine but to get updates for example it says to go and access Media Direct from Windows.
How do i get Media Direct to "reappear" in Windows?

Other question:
Looking at my Disk Management, my hard drive is divided into 5 partition
1 110 MB EISA Configuration What is it?
2 is the C drive
3 8 MB unallocated
4 2 GB Primary (I think this is media direct)
5 3 GB Primary ( i think this is the Dell Symantc Recovery partition)

How do i get the 8MB unallocated and the 3GB of the dell recovery ( since it seems it doesn't work anymore) to be addedd to the main partition?


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Answer Match 35.28%

trying to install windows 7 as upgrade but ,need to remove dell dock before completing install.I dont have any of the original cd's.

A:how to remove dell dock from vista with no cd

Reinstall Dell Dock & then uninstall.

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Answer Match 35.28%

Hey guys, I recently ordered a dell inspiron 1420.
I wish to install vista ultimate 64bit on it, however, I want to know if its even possible?

Since, I do not see a 64bit section for Dell's driver download website.

Here's the specs.

Intel Core 2 Duo T5750(2.0GHz, 667Mhz, 2M L2 Cache)
High Resolution, glossy widescreen 14.1 inch display (1440x900)
4GB, DDR2, 667MHz 2 Dimm
NVIDIA ? GeForce TM Go 8400M GS with 128MB
120G 5400RPM SATA Hard Drive
Microsoft Windows Vista Home Premium Edition, English
Integrated 10/100 Network Cardand Modem, for Inspiron
8X DVD+/-RW Dual Layer Drive for Inspiron
Integrated High Definition Audio 2.0
Dell Wireless 1505 Wireless-N Mini Card
Integrated 2.0 mega pixel web cam
56 WHr 6-cell Lithium Ion Primary Battery, for Inspiron 142
Intergrated Bluetooth.
AVerTV Expresscard TV TUNER TVT11 + Remote Control

A:Possible to Install x64 Vista on a Dell Inspiron?

i have same problem. i have same configuration from lenovo. and not able to find any 64bit drivers.

pls help

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Answer Match 35.28%

I have been using this monitor on an older computer with XP Pro and an ATI graphics card. I now have a new computer with Vista and an NVIDia G force 6 series grapics card. The monitor is recognized as a 'generic' monitor and works, but the power saving features don't seem to be supported. Is this a problem with the video card or Vista, or the monitor itself, and how can I fix it. THANKS

A:DELL UltraSharp FP 19" and Vista

right click on the desktop
personlise/screensaver/change power settings
look in the left pane for setting

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Answer Match 35.28%

Tried to update Java and low disk space warning comes up.250 gb hard drive with C and D partitions.C has 90% free.D is near full.I am guessing that D is the oem Vista partition.Why does it try to write on D and not C?

A:Dell/vista partition problem.Please Help!

What is on C:? And if it is not needed, just delete it and extend D:.

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Answer Match 35.28%

Hi I am hoping someone here can help me and I am not sure if I should be posting here or in the Vista forum, so apologies if I am in the wrong forum.

My friend bought her son a Dell Inspiron 531 with Windows Vista, to cut a long story short, after encountering problems we spoke to Dell who agreed to send her XP and told her they would not support the software and she would need the drivers.
Now more problems, she had someone put XP on it but he said he needs the drivers for the following

Video Adaptor

SM Bus

NIC Adaptor

PCI Device unkknown

He said that she might need someone with the same pc to find out what was needed but as she ,hubby and son are novices they had no clue where to begin. and the Dell helpline is closed all weekend.
I am not that much help to her as I am not clued up on such matters plus I live quite a way from her so I am posting here to see if anyone can either help or point me in the right direction
Thanks in advance

ps: I did go to the Dell site but wasn't sure what I was looking for and was unsure about posting there as it is not my PC that I am enquiring about.

A:Help with Dell Inspiron 531 with Vista changing to XP

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Answer Match 35.28%

my Dell laptop run vista operation systerm.can not boot normally at my working place,use safe model without networking can be booted.but when I bring it back home, it work perfectly.I try many times,same thing happen again.working at home and at working place only safe model without networking.can anyone help me?

A:dell vista start ploblem.

At work, do you connect it to the Internet before turning on your laptop? If so, try booting it normally without any type of Internet or network connection. This is just a guess.

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Answer Match 35.28%

Dear All

I am having some weird problems and have sought solutions from Dell and online before returning here.

Dell recently replaced my AMD 4200 with a new E520 with Intel 6600 Dual Cores. I also have a ATI Radeon X1300 Pro card with 256 MB and 2GB ram. I am running the pre installed Vista Home Prem.

So here are my problems. The computer ALWAYS starts OK, loads the Dell bios splash and then some dos text about the DVD drives then it reboots and I get the wondwos failed to load stuff. What ever choice I select it loads OK and works. But the next time does exactly the same. I am running the latest Dell bios? Any ideas?

The other issues is that I just downloaded the latest ATI CCC driver for Vista 32 bit. It was released in October ans d seem to install OK but now I can not load the CC?

Finally, I am using Firefox and IE. I have tried to load the Dell site for support and also Facebook and neither load at all,. But both load fine on my Dell 320 L attitude. I can not understand why they do not load on my PC but do on my laptop. I wondered if it was a McAfee related thing but I have turned that all off and nothing makes a difference.

I would rally appreciate some help and guidance please.


A:New Dell: Vista reboots and no facebook

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Answer Match 35.28%

Hi Guys,

I'm getting a dell studio, but want to dual boot with xp. The only thing is I've read its a heck of a lot easier when u have vista disc to repair bootloader. Do you know if the del studio comes with disc, or just HDD partition backup. I haven't seen a clear answer on this so far and if you don't get it its just a pain. You should always get a disc of the OS in my opinion.


A:Dell Studio come with Vista disc?

You will need a separate copy of Vista

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Answer Match 35.28%

I am hoping someone can help me. As a result of my earlier problem (control panel not working) I was told to reinstall VISTA. My Dell computer did NOT come with the operatiing system (it was 64 bit VISTA), however I had purchased another Dell 2 months prior that had hte 32 bit. After being on the phone for 3 hours and 9 people, noone at Dell could seem to get me to where I could get that replacement CD. I was finally cut off and gave up. In the meantime one tech guy told me I could install the 32 bit windows. Well, it installed but my display driver isn't working and NONE of the networking drivers are on and I haven't been able to download them. With the networking device not working I can't get online to download. Using another computer for help!!!!!

Is there someone I can downloand and transfer the 64 bit updates.

I really need to work now. Please help. I can't get Office loaded either. I'll put that under another post. I am guessing someone on here is more knowledgeable that the clowns I keep getting the runaround from at Dell and Best Buy (NO help, but Dell keeps telling me to take it).

I already paid for technical support 2x over the past week and the only answer was to do a clean install of VISTA. Right or wrong my computer has already been blitzed and I need help getting it running.

Please help!

A:Dell NO help VISTA reinstall problem

dkstuff said:

My Dell computer did NOT come with the operatiing system (it was 64 bit VISTA),Click to expand...

I'm guessing you mean Operating System Disk. Most systems don't come with an OS disk any more. You re-install from the Factory Image that is stored on the hard drive.
See Restoring your Microsoft Windows Vista Operating System in the Troubleshooting section of the XPS M1330 User Manual
Press F8 when booting to get the Advanced Boot Options menu
Select Repair your Computer
Select Language and click Next
Log in
Select Dell Factory Image Restore.

If you've re-installed Vista using a DVD, then you've probably broken that feature. If your Recovery Partition is no longer working, you can get a Replacement Recovery Disk set from here:
Request Backup Disks
You'd think their support people would have this link readily available.

Couldn't find your model (XPS M1330) on the normal Dell Support selector, but found this link for drivers from a search:
XPS M1330 Drivers

If the install disk you used is for a different model, you may need to get the chipset drivers first. Select BIOS and Mother board from the left.
Go back, then select the OS from the left panel to narrow it down to Vista 32 or 64 bit. If you've installed the 32 bit version, you'll need to use the 32 bit drivers. You can download them on any system, the use a flash drive or CD to transfer them.

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Answer Match 35.28%


I want to buy a Dell system but it comes with Pre installed Windows Vista Home Premium & they do not offer Win XP.

I would like to install Win XP Pro SP3 in it and remove Vista.

(1) Can I do that & if yes how ? I have Windows XP Pro SP3 CD that came with my another Dell system.

(2) How important is it to learn Vista ? I do not like Vista but it looks like sooner or later I am going to have to learn it. Any idea of what percentage of people owning computers now use Vista instead of other Windows OS ?

Thanks Much.

A:Can I install Win XP on a Dell system that comes with Vista?

Well Vista comes preinstalled on most computers you buy these days so. And as for installing Xp (if you want) Pop the cd in to the tray reboot reformat your hdd when its asks and install xp the rest of the way. now if you are runing that xp cd installed on the other system you will have to get another cd key from microsoft unless its a student version or retail

5 more replies
Answer Match 35.28%


Recently, I have a problem printing documents on Vista. I can scan and copy papers fine, but for some reason I can't print documents online. I also have a laptop that can also print from Dell V510. I never had a problem until now.

I also have Iolo System Mechanic and scan for problems daily. Perhaps my anti-virus software must have turned off or deleted a driver that is crucial for my V510 printer to work properly online. File names such as "dlea_device." Would I have to reinstall my Dell V510 printer to work properly again?

I hope somebody can help. Thanks.

SystemLookup - dlea_device

A:Dell V510 not working on Vista

UPDATE: Here are all of my start-up items/drivers. Did I disabled a program that I need for Dell V510 to print properly on my Vista.

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Answer Match 35.28%

I continue to get some werid problems on a new Dell XPS machine. The OS will not allow open windows to be closed down using the X in the top right, you must open task manager to close windows. The other issue is that I constantly get bad image.dll messages for various programs. I have reinstalled those programs which has had no positive effect. Any help is greatly appreciated.

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Answer Match 35.28%

This is my first post here, hopefully it turns out great. I'm trying to fix a family members computer, got to love being everyone's tech guy, and I'm having some problems.

First off, the hard drive's toast I believe, hooked it up via SATA to my computer to try and pull some data off it, only the Recovery Partion shows up, and when I try to click to go into my whole computer freezes, and I have to unplug the HDD and it un-freezes instantly. Hard drvie pretty much shot and all there pictures lost? They didn't back anything up like I told them too.

Next, when I run the Vista Disc to try and restore the operating system, it freezes on that. At the moment I don't have the hard drive even plugged in because it was giving the PC problems booting up even more. BUT the main problem is I got to be able to get Vista to the part where I select my hard drive so I know it'll work before I buy a new HDD for them. It completely freezes when the Windows Vista background appears right before it asks you what language you are, I never get to the language screen. I tried the disc on a laptop I have, works fine. What's causing the disc to freeze? More hardware issues? I also tried booting Ubuntu off a thumb drive on the PC, and it freezes when it gets to the Ubuntu screen with the dots under it, works perfectly fine on my desktop..

Sorry for the story, but hopefully someone can help me out!


A:Dell running Vista Prolbem

You may want to test the memory and see if that may be causing some of the problems. Use a Memtest86+ boot CD to run the tests and see what happens.

The drive with the photos may not be hopeless so don't format it yet.

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Answer Match 35.28%

i always used the control shift f11 key combos and it would always work. but now they are saying to do the f8 when the dell logo comes up and then another screen pops up where i am supposed to choose repair computer or something like that but the option to go to that screen doesnt come up on my computer. what am i doing wrong!

and i dont need the discs and what not to restore anything, i just use the computer as my gaming sims computer and i have all the pics and stuff i need already saved onto my mac.

A:restoring dell pc windows vista?

Have a look here (Step 3): Restoring Your Computer?s Software to the Factory Settings | Dell US

5 more replies
Answer Match 35.28%

Hello.  This is my first post on this forum.
I have had Microsoft Vista Home Premium for about 6 years.  Earlier I had purchased a new printer, the Dell v725w.  However, after a few month, there seems to be a communication error with my Vista and the printer.  I can make copies with the printer but I can't print or scan due to some communication error.  I can't figure out why it is doing this.  I also had six diffrent computer cleaner/anti-virus/anti-malware/registry error software to clean up my computer, but so far that has not solved my problem.
The main problem is that the Dell printer always stays offline!  Whenever I click "Use Printer Offline" to turn the on the printer online, instead it states "Printer status Offline-Offline". It says "offline" twice!  When I click again, it goes back to "Use Printer Offline". I cannot turn the printer back online as "Use Printer Online"won't show back up!  I also get a message saying that it is a communication error. 
I went on another forum in hopes to solve my problem, but never got satisfying results.  I need help please.  Thanks.

A:Dell v725w not working on Vista

You did uninstall/delete the printer...and then reinstall it and the appropriate software?

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Answer Match 35.28%

I can't boot and suspect the system files.

I have a Dell/Vista installation disk that allows repairs.

At command prompt. I have typed sfc /scannow, which will not run because of Windows Resource Protection.

I then tried sfc /scanow /offbootdir=c:\ /offwindir=c:\windows, and received the same message.

Further, I can't active Services.msc (Windows Modules Installer) to set to manual.

It must be possible to use sfc.

Advice please.

A:Using sfc from command prompt in Dell/Vista CD

Hello anon,

If you like, you could see if doing a system restore at boot using a restore point dated before this happened may be able undo and fix this for you.

9 more replies
Answer Match 35.28%

Hi, I just purchased a Dell yesterday and started using it today.

It came with the basic McAfee 30 day trial software but no other anti-virus or spyware software.

Anyway, looks like I have a spyware/malware on my computer.

I constantly get IE popping up with a "Best AntiSpyware Solution" window promoting me to scan my computer. The link is something like

Can someone please help? I have attached the hijackthis below.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:48:41 PM, on 14/06/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\\Agent\mcagent.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Users\Raymond Lee\Program Files\DNA\btdna.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\System32\r... Read more

A:Spyware on Vista (Dell laptop)


Just an update.. I downloaded Malwarebytes' Anti-Malware and ran the program. It found a few infected files and removed them.

Since then, it looks like my laptop is running better - I'm not getting the popups from IE (which also pushed some popups with the url

Anyway, I'm posted an updated HiJackThis log as well as a Malwarebytes' Anti-Malware log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:40:44 PM, on 14/06/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Users\Raymond Lee\Program Files\DNA\btdna.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Prog... Read more

2 more replies
Answer Match 35.28%

My Dell computer will not let me uninstall any program. The message says, "Please wait until the current program has finished uninstalling", when there is no program uninstalling.

A:Windows Vista, 32-bit OS Dell Inspiron531S

Hi There,

It look like there’s some registry entries left in your System drive of any past software which has not been uninstalled Correctly .

Try using “ Revo uninstaller (freeware Software)” for uninstalling any software that you want uninstall with moderate mode.

Also Use CCleaner Software to fix your registry entries.

After this you won’t be bugged by this issue.

Suraj Yogi

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Answer Match 35.28%

I can't seem to find the solution for finding the 64 bit drivers (network controler) for a Dell 1525. Any help will be appreciated.

Trying to do this remotely is a pain when you are 2000 miles away from the laptop and neither controller seems to work. I deleted the Wlan utility and the drivers went too.

A:vista 64 bit drivers dell 1525

Hi and welcome to TSF from what I see here there are none Drivers & Downloads | Dell US only xp and vista 32 bit

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Answer Match 35.28%

My friend has a dell computer with vista pre-installed on it. He wants to know if he can take off vista and put on windows xp. Can the computer be reformatted, and put on windows xp on it, and does he need to follow what drivers need to be installed first.

A:[SOLVED] Dell with Vista pre-installed

Hi. . .

Your friend does need to make sure all devices have XP drivers before proceeding. Consult the Device Manager (devmgmt.msc).

Also contact Dell for instructions on downgrade to XP and Windows license issues.

Regards. . .



2 more replies