Tech Problem Aggregator

Downloaded Program Files,

Q: Downloaded Program Files,

I have a Downloaded Program File entry, that has "unknown status", no creation date, and it says "none" under Last Accessed.

It does claim to be 4kb's in size.

This program file has no name, but instead, is a grouping of numbers and letters, all enclosed in parenthese..{}.

Highlighting it, and right clicking it only brings up the properties of the entry.

It cannot be deleted either from the keyboard, or from the menu...File>delete..Edit>cut.

The properties of this entry show it to be an Active X control, (with no creation date, no access date and no status. It does not appear to be does not say that there are any damaged files associated with it).

I dont feel comfortable giving you the codebase http address, because Im not sure if it turns into a link that anyone can access. But I will tell you that it includes the words; fpdownload, macromedia, polarbear,

Using my search bar to go to that location brings me to a folder, with an apparent program that has yet to be installed.

There are 3 icons in this cab folder...a .dll icon, a configuration/notepad icon with the name "erma", and the remaining icon is an INSTALL icon.

Clicking on any of these icons brings up a command to "extract", or copy.

I do vaguely remember going to, ( a couple of weeks ago, and downloading and installing the adobe flash player and the shockwave player. I seem to remember that when I first began using my new computer with the vista OS, that these needed to be updated or installed to run some webpages, flash stuff, etc.

I do have a couple of games on my computer, that came with the software, that are webtangent games called "polarbear" bowling and "polarbear" golf, and Ive played them both.

Im pretty sure, fairly sure, that this was downloaded at the same time I installed the macromedia applications. I think. Maybe.

I would like to delete it. If it is a program file that needs to be run with any of my applications, my computer would ask me to install it again, is that correct?

But I cannot find anyway to delete it.

So, this is obviously an application of some kind. A program waiting to be installed and ran.
What is this? Anyone know? Should I leave it alone? Should I install, or extract, the program? How do I find out what an "erma" is?

I have googled the crap outta this thing, and there is no help there.

Anyone who has encountered this same thing, or knows what the heck it is, I would be grateful for some help, some advice.

Thanks guys, and gals...


A: Downloaded Program Files, SOPHOS:" is normally a valid Macromedia Flash filename, and is a very good example of why you can?t trust files based on name alone. It?s pointed to in a similar way to last time so that it appears that Flash is asking you to download an update. But don?t be fooled, you definitely don?t want this ?update?."Submit it to jotti's virusscan or In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis. Post back with the results.

3 more replies
Answer Match 68.04%

My computers are both running Win 7 64-bit. I am thoroughly confused when it comes to placing programs that I download into their proper folders: That is, program files (x86) vs program files. I have read stuff on this, but still confused. for the most part, even when a dl'd program suggests being installed into PF, I, for whatever reason, place it into PF (x86). Although I have read that placing the program into the wrong folder may cause the program not to work properly, so far I have not had this problem...nor any other problems that I am aware of. Could someone please set me straight on this issue?

A:Program Files or Program Files (x86)-Where to place downloaded program

I let the installer put it where it is supposed to.

If I trust the software I trust they know best where it should be installed/placed.

If I can't trust the software maker why am I downloading/installing their program?

4 more replies
Answer Match 67.2%

Hello, Please help me. I have Windows 2000 Professional. I'm pretty new to all this as I have only had a computer for about a week. I got some adware threats detected by Norton Antivirus 2004 and have done a lot of reading up and I am now tring to delete them.

One of the removal instructions provided by Norton promps me to delete a file in C:\Winnt\Downloaded Program Files but when I go to view this folder it looks like there are no files inside. Now, I know there are files in there as Norton Antivirus has picked up one in there and when I view the proporties for that folder it states there are 12 files inside but when I view the folder with Windows Explorer it appears empty!

I've gone into folder option and changed the settings so it shows hidden files and hidden system files yet this still doesn't let me view the files in this folder. How can I delete this file if I am unable to view it?

If anyone can point me to a turorial that explains this or explain it to me I would really appreciate this.

Please help a n00b.

Cheers, Luke.

A:Unable to view files in C:\Winnt\Downloaded Program Files

I'm assuming you have done this to Show hidden files and folders:
Go to Control Panel/Folder Options/View and select "Show hidden files and folders"

Also,place a check in "Display the contents of system folders"
And,uncheck "Hide protected operating system files(Recommended)"

If the above doesn't work try this:
Create the REG_DWORD ShowSuperHidden (if it doesn't already exist) Set the value to 1, click OK, and close the Registry editor

1 more replies
Answer Match 66.36%

In internet options under temporary internet files and then under settings view objects there 5 java runtime environment active X controls with yellow exclamation points. Is this supposed to be this way and if not how do I fix this? Also, the setting in my temp internet files folder is set at 1192. Is this correct or should it be changed?

A:Downloaded program files and temp files folder

8 more replies
Answer Match 65.94%

I have two programs in this folder , one of which is my antivirus(norton) and the other is I ran an hijack this log about a week ago and it did not show up on the log. Ikeep a log to compare readings, this scan it showed up on the hjt log. Are these programs already installed and can be deleted from the folder?

A:Downloaded program files?

The Norton one will be your update ActiveX,
The Flash is macromedia ActiveX control.

Both can be deleted,

However when you next update Norton it will be reinstalled, and by deleting the shockwave control will mean you will not be able to view some websites properly

Both are legitimate controls and can be safely left on your system

1 more replies
Answer Match 65.94%

hello team i notice i have some damaged downloaded program files. Please see attachment. Is there anything i can delete there, and what can i do to fix the damaged ones? Im always trying to clean up unneccessary files, and programs etc. I dont know much but remember the list there was smaller. I do have 2 screenshots from the past if needed but this list got big quick, and seems to have lotsa damaged files?

A:Downloaded program files

You will need to be more specific as to what program this is in reference to .
Also if you could supply the other screen shots that would be of help also.


11 more replies
Answer Match 65.94%

I downloaded Norton Internet Security from the Net. Tried to install it but ran into a problem so I want to do an XP Home System Restore to a date earlier than the download. Doing so will lose all the recent downloaded Internet files so I need to find the NIS download file and burn it to CD before doing the restore. The desktop icon properties show the path but Windows Explorer only shows four temporary Internet folders, I think it creates new ones for each session, and I cannot find earlier ones. I've tried "show hidden files" but without success and have run a search in Explorer as well.

Any suggestions on how I can find older downloaded Internet files?

A:Where does IE6 put the downloaded program files?

Where the download is saved depends on your browser settings and whether you selected a folder at the time.
If you can remember the name of the downloaded file (or part of it) you can do a search for that file. If you cannot remember go back to the download site and follow the links to download and at some stage the filename will be visible.

4 more replies
Answer Match 65.1%

I was looking around my PC - internet prop, settings, view objects and found many DL program files. Some are listed more than once installed, same day and version; some status unknown; some total size '0'. Surely some can be deleted - if not all - but?? Surprised the control panels add-remove does not show these programs to be installed??Esp Java runtime enviroment? Where do these programs originate from?? I know the Java program I am running is 1.5.0. updated to 6 but it does not show in this file. Even found some Symantec Script Runner Class and RuFSI Utilit Class files installed created 6/06 but I deleted all AV system a long time ago??

A:Solved: Downloaded Program Files

6 more replies
Answer Match 65.1%

Good evening everyone---

First, I will state that I'm using WinXP Home and IE6...

I was wondering if anyone could please tell me how to get the files within the C:\Windows\Downloaded Program Files folder to appear? It used to display all the active x controls and plugins that I had downloaded, but now it shows zero items? However when I right click on the folder and choose properties it says it contains 6 files. They also do not appear under add/remove programs in control panel.

I would like to get these files to appear, so that I can right click on them and choose the remove option.

If it isn't possible to get these items to appear, is there some command I can execute in order to remove/unregister these active x controls/plugins?

Much Thanks in advance!

A:Removing Downloaded Program Files?

8 more replies
Answer Match 65.1%

Running down a dream....Click to expand...

I have "Damaged" downloaded program files, all of them at this status. What the heck could cause this? And what are these files in the first place? I have copied them prior to this damaged thing, on floppy disks. Do not know what the heck to do with the copies, but have them.
1-What are these "downloaded program files" and what do they mean to me, my system?
2-What could have caused them all to show as "damaged" in the status of each file? How do I figure out what caused this so it does not repeat itself? (had only 1 prob that day, with install of Microsoft updates?). Really think I should find out if I did something naughty that system did not approve of, so I can apologize to it and fix it up so it is happy with me again.
3-How do I use the copies of these files, if I need to, and do the "out with the old, in with the new" do I install the new files back into the system and get the damaged ones out?
Thanx for you help, again...have a great day!!

A:Damaged Downloaded Program Files?? What's this all about??

Downloaded program files are ActiveX controls and Java programs that are downloaded automatically from the Internet when viewing certain pages. They are temporarily stored in the Downloaded Program Files folder on your hard disk.

These can include perfectly legitimate applications, like Macromedia Flash player, Quicktime player, the Google toolbar installer, and the like, but also spyware.

The best way to view them is as follows:

Go to Internet Options > Temp Internet Files > Settings > Show Objects.

If any of them are damaged, right click them, and choose Remove from the context menu.

You'll just be prompted to download them again whenever Windows or an application needs them.


1 more replies
Answer Match 65.1%

I only do what the voices in my head tell me to do...Click to expand...

All of the Downloaded Program Files on my WinXP were listed as "damaged". So... I went off road and just simply deleted the file...the Downloaded Programs File, not each seperate file, as I had some type of error when I tried to do so, I believe something about the file was being used somewhere else, to close everything and try again, but would not delete no matter what I closed down.

Now, go figure, there is no longer a Downloaded Program File on the system.

My question is...does this return when there are new files that are downloaded for use? Or???? This is sounding more and more like an X-Files case...should have not cancelled the show!

Thanx for your time and help!! Hopefully I will get it some day!!

More replies
Answer Match 65.1%

Hi.I have an HP Pavilion running Vista home premium.When I am cleaning my computer out at the end of the day, I open up internet options and "veiw objects", which brings up my DOWNLOADED PROGRAM FILES folder.In there are 3 or 4 active x files.But 1 in particular has a status of DAMAGED.Vista is different in that I cannot just delete this damaged file, like I could in XP, or in earlier windows versions.All I can do is right click it, which brings up a "properties" link.This damaged file is an active x file, and the "code base" reads like this: dot cab (i did not put the . in there because it creates a hyperlink.)The link takes me to a gp[1] file that looks like it originates from my adobe reader installation, and inside this file are several Adobe GetPlus application files, a .dll and a .ocx active x file.In fact, I believe this all began with an adobe reader automatic update, that installed adobe reader from 9.0, to 9.1.I have removed, uninstalled adobe reader 9.1, and reinstalled it, and i have even installed a lower version of adobe reader (8.5, 9.0), and when I do this, the damaged file changes and is not longer damaged......until I restart my computer, or perhaps it when my browser uses an active x applilcation, I dont know.How does one remove a damaged downloaded program file from Vista?I have deleted that gp1 cab file, but I dont think that is even installed into my computer....(I really do... Read more

More replies
Answer Match 65.1%

I have a desk top PC with Windows XP SP3 and use IE 8. When I clicked on Tools> Internet Options.>General Tab>Browsing History>Settings and then View Objects I found there were 17 entries with one dating back to 2005. Some entries are associated with programs that have long since been removed. Of the 17 files listed 10 were shown as "Installed" in the Status column while 6 were shown as"Damaged" and 1 as "Unknown".
Some of the "Damaged " files have either "none" in terms of size or "none" shown as a creation date.
Can anyone tell me whether or not it is safe to delete these entries?
I would appreciate any advice
Thank you.

A:C:\WINDOWS\Downloaded Program Files

Hi -Have you attempted to go - Start > Programs > Accessories > System Tools > Disk Cleanup ?? Wait while it loads (can take a few minutes)Tick the boxes in there and click OK > OK - This removes many older built up files Now run Defrag (also in the same area System Tools) and see if many are removed -

11 more replies
Answer Match 65.1%

first of all if i am in the wrong section , my apoligies.if you could tell me the correct section, i will delete and repost. Also i have a post already on games not working,if the two are linked, i will also remove this post.

My question is do i need to delete and replace the damaged programsand how.

Or can i just delete them.

my problem is as follows,
start/control panel/internet properties/browse history/settings/downloaded program files.

creative software autoupdate: damaged
creative software autoupdate support package: damaged
get_atlom class: damaged
MUWebcontrol class: installed
NVIDIA smart scan: damaged
System requirments lab class: damaged
Trend Micro activex scan agent 6.6:installed
Windows live safety center base module: damaged
WUWEB control class: installed

A:Downloaded program files damaged

Hello and welcome to TSF

Sorry for the long delay to answer your thread, we have been very busy lately

This looks like failed ActiveX downlaods too me

Please tyr this

Open up Internet Explore, click Tools, Internet Options, click on the tab Security and underneath 'Security Level for this Zone' put it on Medium.
Then click on the tab Privacy and under 'settings' put it on Medium. Click Apply then Ok.

1 more replies
Answer Match 65.1%

Installation support file version 2007,11,28 in the Downloaded Program Files has been damaged, due to which my pc is showing unexpected errors, is there any way to solve this problem..
should i delete it or do something else, kindly help me..

A:damaged downloaded Program Files

Installation support file has been damaged, version 2007,11,28,1
Program file\yahoo\common\Yinsthelper.dll
due to this i am not able to install yahoo messenger and my pc is also showing some unexpected problems..
kindly help me..

1 more replies
Answer Match 65.1%

I have an HP Pavilion running Vista home premium.

When I am cleaning my computer out at the end of the day, I open up internet options and "veiw objects", which brings up my DOWNLOADED PROGRAM FILES folder.

In there are 3 or 4 active x files.

But 1 in particular has a status of DAMAGED.

Vista is different in that I cannot just delete this damaged file, like I could in XP, or in earlier windows versions.

All I can do is right click it, which brings up a "properties" link.

This damaged file is an active x file, and the "code base" reads like this: dot cab (I changed this to read 'dot com' because it appears to be a direct hyperlink to my computers files...and I dont know if anyone could click on this and open my, i added the dot com)

The link takes me to a gp[1] file that looks like it originates from my adobe illustrator installation, and inside this file are several Adobe GetPlus application files, a .dll and a .ocx active x file.

Here is the explorer folder trail to this GetPlus folder that is apparently corrupted.

Temporary Internet Files>Low>Content IE.5>PO6ALQ9S>gp[1] (which appears to be a cab file, as it has that icon that looks like a two drawer blue file cabinet with the bottom drawer half open).

This thing was created 11/2006, but I cannot remember if tha... Read more

A:Downloaded Program Files, Damaged


2 more replies
Answer Match 64.26%

When I click on Internet Options, Settings, view objects. Under dependency all show damaged. Is this right? I am running IE 7, Windows XP Home Edition and using Service Pack 3. I have been trying to get help and noone has responded. It won't let me delete disabled downloaded Active x controls.

A:Is it safe to delete all downloaded Program Files

I see no Settings tab in IE 7 .


2 more replies
Answer Match 64.26%

Hi, I am still having a problem trying to get rid of a file dealing with Dialer.one0none. The only time this shows up is when running Norton Anti Virus scan, as being in c:/windows/downloaded program files\109554.exe. I cannot delete it using NAV. When searching for this file, it is no where to be found.
My question is this, Can I delete the entire contents of the c:/windows/downloaded program files? Maybe this would get rid of it.
I am running Windows XP Home ed. I am on cable and do not have my phone connected to the computer. There don't seem to be any problems other than this keeps coming up on my virus scan as a threat and when I try to delete it, it fails. I have tried the Safe Mode way, also have submitted a HJT Log earlier. I just need to know if the c:/windows/downloaded program files is needed. Thanks for your help. Roger

A:Can I delete c:/windows/downloaded program files

yes, you can safely delete the contents of that folder.

2 more replies
Answer Match 64.26%

I ran ad-aware 6.0
then destroy
then hijackthis 1977

Logfile of HijackThis v1.97.7
Scan saved at 3:22:52 PM, on 4/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Gearbox Connection Kit\bin\confsvr.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Config\ConfigHighSpeed\3.52.1010.10\IACLiM.exe
C:\Documents and Settings\Owner\Application Data\eber.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Gearbox Connection Kit\bin\gbConMon.exe
C:\Program Files\Gearbox Connection Kit\bin\gbTask.exe
C:\Program Files\Gearbox Connection Kit\bin\gbdash.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for\Hija... Read more

A:windows\downloaded program files\bridge.dll

11 more replies
Answer Match 63.84%

I am trying to delete an active x file MSN Games - Installer but when I click on File-Remove Program File, nothing happens. I tried to just delete the file and still nothing happens. Im trying to follow instructions from MSN games support because I can no longer play multiplayer online games.

Thanks in advance,

A:Solved: deleting damaged downloaded program files

go to control panel open up Internet options. then click on programs. then click on manage add ons. in there look for that active x file. you can disable it there or delete it . if you cant delete there try disabling it and the go to add and remove to try to delete it.

3 more replies
Answer Match 63.84%


In c:\ windows\downloaded program files, I see references to Java and Shockwave. But there are a number of files in this folder that I do not see. I have all files visible in the folder options.

I know that there are other files in this folder because I can see them when using command.exe.

Advice please


A:Making All Files Visible In Downloaded Program File

It may be better to get the folder out from under the Windows folder. I have been downloading to C:\download since Win9x and it's worked well.

4 more replies
Answer Match 62.58%

i m using vista home premium 32 sp2..
Machine! Hp Dv6 Core 2 duo 2.10GHZ -3 GB RAM- 512MB AtI Gaming card....
i have got 2 major problems now !!!!
1) in Windows/downloaded program files i have got a file which is damaged and when i right clicked on it. only Properties occurs! and that thing i basically got from IE's(Version 8) Tools>Options under the heading of browsing setting> and View Objects...

2)i don;t know what is the problem with my IE8 whenever i open Hp's website it wouldnt opened and for other websites it words but for a very few minutes. but after that i get the error that the webpage can't be displayed---- but In google Chrome it works gr8 ..

A:[VISTA-32HOME-Premium]windows\downloaded program files and other Problems

Originally Posted by amar4ever

i m using vista home premium 32 sp2..
Machine! Hp Dv6 Core 2 duo 2.10GHZ -3 GB RAM- 512MB AtI Gaming card....
i have got 2 major problems now !!!!
1) in Windows/downloaded program files i have got a file which is damaged and when i right clicked on it. only Properties occurs! and that thing i basically got from IE's(Version 8) Tools>Options under the heading of browsing setting> and View Objects...

2)i don;t know what is the problem with my IE8 whenever i open Hp's website it wouldnt opened and for other websites it words but for a very few minutes. but after that i get the error that the webpage can't be displayed---- but In google Chrome it works gr8 ..

Hello amar4ever;

Please have a look at this link and see if can help you remove the damaged file:

Cannot Rename or Move a File or Folder in Vista Fix

If not there are some other steps we can take.


4 more replies
Answer Match 62.58%

I understand the process of how to remove downloaded Active X controls using the Disk Cleanup Utility.

My question is, exactly how many versions of the same Active X control do I need to keep?

For example, I have 3 Java Runtime Environment 1.6.0 controls showing in the list.
Two of them were installed on 07-28-2010 and are both for updates. They appear to be the same kind of control as each other.

The third is called "Classic Java plug in for Netscape and ..?' which I don't know where that came from....if it was an option in an update, I didn't choose it. I wouldn't choose that because I don't have/use Netscape. It was installed on 2-2-2011.

Can I remove the classic plug in for Netscape and one of the other update controls?

p.s.....I am utilizing your suggestion page about "Slow Computers/browser ..check here first". this is where my question originates from. I run XP Professional Service Pack 3.

A:Using Disk Cleanup Utility to remove Downloaded Program Files -Question

In order to remove older Java Installations we recommed this: JavaRA it remove all older versions of Java.

2 more replies
Answer Match 56.7%

I had a few problems, which I hope have been resolved, but I still have two downloaded files which say they are damaged.

In XP using IE, Tools -> Internet Options -> Settings -> View Objects
the following files have the status "damaged:"

Async Downloader Class
cpbrkpie Control

A. Do I fix them? Delete them? Ignore this?
B. What is the likely cause of this? Virus? Worm? Spyware?

When attempting to load a second virus software, the following file was deleted from my Temp Internet Files: C:\Documents&Settings\my name\localSettings\temporary Internet Files\Content.IE5\ECJHRSQ9 motiveSB.exe
Was this something sinister? It seems to have fixed everything except my mouse (2 of the 5 buttons don't operate as programmed and I'm having no luck finding new drivers for it).

Thanks in advance for any suggestions.

A:Downloaded Program Files say "damaged"

I have been told that cpbrkpie is a virus. I tried to remove it, but my wireless optical mouse doesn't work in safe mode for some reason.
Also, my wireless router is giving me grief and I had to bypass it to get online.
Anyone have some input?

1 more replies
Answer Match 49.98%

I bought Easy Hi Qrecorder program a few years ago. It worked fine. I had to re-download to a new computer as the other had crashed.

I use XP home edition.The Easy Hi Q recorder is reputable, from Roemer Software. I redownloaded it to the next computer which had been recently cleaned out of my son's user account and all his programs and files.

The Easy Hi Q downloads fine and installs. But when I click on the execute file to start it, I get "DWGTrueView 2010 wanting to install instead, which was part of an Autocad program my son had, for mapping. I can't seem to get rid of this mix up. Then of course it can't find the "source" file from that autocad program since it has been deleted for months. I also tried a clean disk and defragmented after deleting all my sons files.
I just want my Easy Hi Q recorder to work properly and open up.

I just tried an XP repair using the XP disk. Still no change. And it took all afternoon to do this.

A:Downloaded program comes up as another

Hiya and welcome to Tech Support Guy

Sorry for the lateness in a reply, but these forums are very busy

Are you still having this problem? If so, it may not be virus related, but we can have a look just in case:

can you do the following:



1 more replies
Answer Match 49.98%

I`ve downloaded and registered program but can`t find it anywhere on computer
need help

A:downloaded program

What's the program?

1 more replies
Answer Match 49.98%

I downloaded a wolf3d from utorrent it is resident on my desk top and when I click on it a command box apears and at the top it says C:\docume~1\minemi~1\desktop\wolf3d.exe. I try to delete it ands it says cannot delete wolf3d:it is being used by another person or program. Close any programsthat might be using the file and try again. here is the log from dss Deckard's System Scanner v20071014.68
Run by Mine Mine on 2008-06-13 08:00:52
Computer is in Normal Mode.

-- HijackThis (run as Mine Mine.exe) -------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:01:17 AM, on 6/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\Godlike Developers\RAM Saver Pro\ramsaverpro.exe
C:\Program Files\Spybot - Search & D... Read more

A:downloaded program

Thanks but i figured it out myself. Just took me a while to figure it out after being up for almost 48 hours. Brain wasn't functioning. But I got it.

1 more replies
Answer Match 49.98%

i want to make sure i have no more spyware and that i dont have a virus. i downloaded a program from my nephew and it caused my puter to run up and down up to 100% cpu. when trying to fix this problem i downloaded some applications: hijack this, malwarbytes, and a couple other... i also want to make sure that i dont have too much spyware/antivirus software that will compete with each other. i am new to the internet and i ask in advance to please forgive me if i did not explain my prob correctly. i read all the facts and followed the instr. for this post. hope i did so correctly.Logfile of random's system information tool 1.04 (written by random/random)Run by Valentin Bernacho at 2008-12-15 04:39:43Microsoft Windows XP Home Edition Service Pack 3System drive C: has 32 GB (46%) free of 68 GBTotal RAM: 502 MB (19% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 04:39:48 a.m., on 15/12/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18241)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exeC:\Program Files\Java\jre6\bin\jqs.... Read more

A:downloaded a program that used 100% cpu

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable a... Read more

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Answer Match 49.14%

Hi. I have downloaded a legal program but don't understand how to install it. The instructions said to extract the rar file which I've done but no joy. The instructions seem to assume some knowledge! I have the following files: an nfo file, 21 files named *.r00, *.r01 etc, an sfv file and a rar file which I have extracted...there are now a bin file and a cue file in an extracted files folder. What on earth do I do next? Please can someone help me with step by step instructions for a complete dummy !! Thanks.

A:Installing a downloaded program

Hello Rubi. I am a little confused with what kind of file you want help with so I am providing the instructions regarding the *.bin and *.cue files.

How Do I Use or Open Bin, Cue, or ISO Files?

If you are looking for instructions on extracting the *.rar and *.r01 files, then please go here.

Hope that helps.

-- Goku

3 more replies
Answer Match 49.14%

Hi I have just started using windows 10 on a new PC. I have tried to download an anti virus program. It downloads and installs (well it appears to) but the program is not there when finished. Not in the programs lists or on 'remove programs' either. I cant find any way of searching the PC like I did in XP or Vista 'search for all files and folders'. Is this option still there hidden away to make things more difficult? I am at the end of my tether with this. Any help would be appreciated thanks.

A:missing downloaded program.

.Did your new pc come with an antivirus already installed
Also check as Windows Defender might already be activated and windows firewall may be blocking it

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Answer Match 49.14%

I need help with trying to load a google earth and Itunes on to my computer.When I download the programs on to my laptop then double click on the icons to download the program it start up going through it`s normal process but then the process stops and a message comes up which says:


I have downloaded both program on a different computer then saved it to cd but even this did not work it came up with the same message

A:Can Not Load Program That Is Downloaded From The Net

With Vista it's a good idea to right click on the installer and select "Run as administrator".

I've installed the latest version of iTunes on several computers without any problems.
Google Earth, OTOH, fought me tooth and nail before I got it installed - not a real pleasant experience. It took a lot of googling to get it to work correctly!

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Answer Match 49.14%

Hi guys, I downloaded a torrent program and it had imbeded spyware. I uninstalled it again but i'm not sure that I got rid of the extra spyware.
I am running vista

Here's my log :
Logfile of HijackThis v1.99.1
Scan saved at 1:14:19 PM, on 2/02/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toddler Keys\Toddler Keys.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = htt... Read more

A:Downloaded program with spyware

I dont see any signs of malware in the log.Its fine.

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Answer Match 49.14%

I use a program (downloaded from the internet) which has become a problem.
It has been OK, but when I updated it to the newer version, it made my startup and shutdown, real slow.
I have uninstalled the program and wiped all traces of it.
My PC then ran as fast as new.
Am I allowed, in this Forum, to say the name of the program?

A:Downloaded program is problematic

I'd say so? Would help us to identify any common problems with said program. Maybe when you installed the new version, it added itself to the programs that start on boot. Could be something there.

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Answer Match 49.14%

I downloaded a program from what appeared to be a trusted site, but it seems to have infected my computer. It keeps redirecting me when I'm on in chrome and it shuts it down sometimes. Any help would be appreciated. Thank you.

A:I downloaded a program that seems to be adware

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Ant... Read more

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Answer Match 49.14%

i recently downloaded a program which i now want to remove. it gave me an uninstall option which when clicked brings up a blank window and nothing happens. when i try to uninstall through the control panel the same blank window appears.

Any suggestions?

A:removing a downloaded program

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Answer Match 49.14%


In Internet Explorer, when I look at:
Tools->Internet Options->General Tab, Browsing History, Settings->View Objects
a window pops up titled C:\WINDOWS\Downloaded Program Files. I came across this while trying to resolve another problem....which will be in another post and has nothing to do with this post.

The status of one of the files is "Damaged" and I have no idea if it should be deleted and reinstalled or deleted and not reinstalled, or just left alone. It also states the install date was on 4/29/05 (which would be before I purchased this HP Pavilion laptop--I purchased it after September 2005). The last access date for the program states today, 12/7/07.
Here is the program file description:
Under Properties is the following info:
ActiveX Control
Status: Damaged
Code Base:

Would this damaged program be affecting the performance of my laptop? Since it's been installed since I've owned it, I wouldn't know if the performance is slower than it should be or not, or why the laptop is accessing a damaged file (and what happens when it does access this damaged file???)

Any info would be greatly appreciated....

A:Damaged Downloaded Program---what to do?

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Answer Match 49.14%

Currently having issues with recent internet download program removals.
The weather channel desktop 6 when attempting to remove in 'add or remove programs' I get the following message: wise uninstall
Could not open INSTALL.LOG file.
Another issue with:
Play 7 Wonders 2 in 'add or remove programs' the following popup appears - Fatal Error! Missing required resource!
Try to reinstall EXEtender.exe from your service providers website.
Reinstallation is not going anywhere with these two programs
Unsure where these programs came from, if they are safe downloads or what kind of junk they carry with them, but I am not having much luck in removing them.
Laptop specs as follows:
Dell Latitude D630 X-86 based PC running windows xp pro service pack 3 build 2600
Anyone know how I can get past this problem?

A:Downloaded Program Removals

Hi Charlie -Try these few programs first, also list your Antivirus and any other Antimalware programs you use -Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.Your computer will be rebooted automatically. A text file will open after the restart.Please post the content of that logfile with your next answer.You can find the logfile at C:\AdwCleaner[S1].txt as well.Please download Junkware Removal Tool to your desktopJunkware Removal Tool by thisisu•You may need to shut down your protection software now to avoid potential conflicts.•Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.•The tool will open and start scanning your system.•Please be patient as this can take a while to complete depending on your system's specifications.•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.•Post the contents of JRT.txt into your next message.Also try to find the program via Windows Explorer under your C: drive or Installed Programs and Right Click delete it there -Thanks -

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Answer Match 49.14%

called mgi video wave, it was a trial demo. Well now the trial is up, I rarely used it, I'm a newbie so can someone tell me how I get rid of the program and all its files? Since it was a trial demo if I decide to try it again at a later date, can I download the free trial again? Thanks for any suggestions....Cindoo
Hope I put this post in the right place.

A:(Solved) Downloaded a program

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Answer Match 49.14%

I tried to install the free version of Spamfighter, but when it came to activation I got a message saying it was impossible to connect to the server and to check my connections which are good. I tried another similar type program called Bullguard and got the same result. I ran anti virus programs and tried again without success. I then tried a cd burner program, and had no problem installing and running the app. I am running xp pro sp3. Any ideas?

A:Activate downloaded program

Why...did you decide to try to install malware-defense this time?

What other such programs (e.g., firewall, AV, etc.) are currently installed on your system?

What is the link from which you downloaded said program?

Can you go to Windows Update and successfully check for critical updates?


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Answer Match 49.14%

i have tried to download some anti virus software from CNET and half way through a window pops up asking me which program i want to use to run the software - i have no idea - help

A:which program to use to run downloaded software

apologies - more specifically - i am trying to run a piece of software downloaded from microsoft called microsoft security essential - a window pops up asking me to "choose which program you want to use to open this file" - help !

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Answer Match 49.14%


may i ask you why my legit windows 8.1 pro 64bit full updated doesn't warn me anymore when i run a program downloaded form the net ?

for example if i download a program like process hacker under w7 i have a window like this
under w8.1 i haven't it
and i have never changed any settings


A:why no warning when i run a program downloaded ?

Windows 8 uses the SmartScreen filter to perform an application reputation check, and it now does system wide (not just when downloading programs with Internet Explorer like it did before).

In Windows 7 when launching these downloaded applications, you get the following notification:

In Windows 8, SmartScreen will only notify you when you run an application that has not yet established a reputation and therefore is a higher risk:

The user experience for applications with an established reputation is simple and clean: you just click and run, removing the prompt you would have seen in Windows 7.

Source: Scroll down to "Microsoft SmartScreen for Internet Explorer and now for Windows too":
Protecting you from malware - Building Windows 8 - Site Home - MSDN Blogs

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Answer Match 48.72%

Hi..I'm looking for some advice here..I cannot remove a program that was downloaded from bearshare. I've tried restarting in safe mode, going into deleting the program, but it keeps asking me to insert the disk I originally downloaded from--and I don't have it.

A:Can't Remove Program Downloaded From Bearshare

Short Answer: Download, install, and use the trial version of Uninstall Plus! You can download it from HERE. This program can often succeed at uninstalling programs that otherwise are stubborn to remove.Long Answer: Using peer to peer websites is one of the top ways computers get infected. You have to ask yourself "Why would someone give me something of value (such as music) for free?" The answer is that bundled with the free something is a malicious something that you don't want on your computer. My guess is that you are experiencing other buggy behavior from this computer as well. If so, chances are good that you are infected. If you believe you are infected, then consider posting a High Jack This! log in the HJT forum here at Bleeping Computer. To find out more, read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within before actually posting the log.

2 more replies
Answer Match 48.72%

I'm following the directions for removing the locked computer ransomware which says I need to download the appropriate version of Hitmanpro for the machine it will be used to repair.  I'm downloading it onto my good 64 bit machine so I can get it onto a USB drive as indicated.  Unfortunately, when I download the 32 bit version and try to run it so I can do that, I get an error message that the program has detected my machine is 64 bit, and I must go back to their website and download the "correct" 64 bit version.  Is there any way around this?

A:Hitmanpro won't let me use 32 bit program downloaded to 64 bit machine

You went here
Download 32 bit.. SAVE it
copy that to the USB
Now insert that into the 32 machine and run it.

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Answer Match 48.72%

My wife has her separate user account in Windows 10 and I have mine. She needed to download Jobulator for her work. It asked for my password since I am listed as administrator. While she was signed on her account via Windows 10, she downloaded Jobulator. Now, when I sign on to my account I see her program listed and sitting on my screen. It stays on top of other windows and in reality I don't need or require the program. If I delete if from my main Windows screen will it delete it from her use? Thanks for the help.

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Answer Match 48.72%


A:Solved: Cant install program downloaded off the net

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Answer Match 48.72%

While searching for programs/files to remove that I no longer use I opened my downloaded Programs file and found "Adult Links". (Yes my husband visits those sites) Anyhow, when I try to remove it, a box comes up with the following: "These program files are currently being used by one or more programs. Please close some programs and try again. You may have to restart Windows" I closed all programs except "Explorer and systray" and restarted, but it just won't go away. I've been trying for a couple of weeks now. Also if someone knows how to remove it, could there possibly be a way to block it from coming back?

I'd really appreciate any and all suggestions.
Thank you

A:Cannot remove a downloaded file/program

Post the scan log from HijackThis
Unzip somewhere to keep and run hijackthis.exe - press Scan - the Scan button changes to a Save Log button
Save, and then copy and paste the entire log here.
Dont' choose to fix anything yet - most entries will be harmless

1 more replies
Answer Match 48.72%

Hi All,


I'm using Blink Personal antivirus. Blink uses a program called "SyncItGUI" to download updates for Blink. I'm using the MS Resource Monitor and its showing that SyncItGUI is downloading a lot of data. I live in India so I have limited bandwidth. Is there a tool that will log how much total SyncItGUI is downloading? It runs in the background. The Resource Monitor just shows the current rate of download (i.e. the download speed). I want to know how much it downloads in total. Any tools can do this? I did an internet search and didn't find anything. I also looked at the Windows logs and didn't find anything. Thanks,


A:Tool to log how much total a program has downloaded?

NetLimiter - The Ultimate Bandwidth Shaper

I've never tried it, just saw it on lifehacker and noticed it does provide info for individual applications.

2 more replies
Answer Match 48.72%

hey whats up guys, i recently stumbled across a virus scanner on the internet that told me i had viruses on my computer and so i followed the instructions and it ended with "you have 20 viruses on your pc, please buy me now to get rid of them for only 69.99" and i was like uh no thanks already have a virus scanner. now this program will NOT GO AWAY, i cant get rid of it and its DRIVING ME F-ING CRAZY. it just keeps popping up and now i cant even pull up my ctrl alt delete end process thing. someone please HELP this thing is driving me CRAZY!!!!!!!!!! (pulls out all hair) i tried to download the hijackthis thing and post it but it wont even let me do that HEEEELP !!!!!!!!!!!

A:downloaded program locked down pc and wont go away HELP!!


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Answer Match 48.72%

I have a Downloaded Program File entry, that has "unknown status", no creation date, and it says "none" under Last Accessed.
It does claim to be 4kb's in size.

This program file has no name, but instead, is a grouping of numbers and letters, all enclosed in parenthese..{}.

Highlighting it, and right clicking it only brings up the properties of the entry.

It cannot be deleted either from the keyboard, or from the menu...File>delete..Edit>cut.

The properties of this entry show it to be an Active X control, (with no creation date, no access date and no status. It does not appear to be does not say that there are any damaged files associated with it).
The "codebase" has an entry that I cannot put in here because it give access to my computer, and this program, (I think.)
Using my search bar to go to that location brings me to a folder, with an apparent program that has yet to be installed.

There are 3 icons in this cab folder...a .dll icon, a configuration/notepad icon with the name "erma", and the remaining icon is an INSTALL icon.
Clicking on any of these icons brings up a command to "extract", or copy.

I do vaguely remember going to, ( a couple of weeks ago, and downloading and installing the adobe flash player and the shockwave player. I seem to remember that when I first began using my new computer with the vista OS, that these needed to be updated or installed to run so... Read more

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Answer Match 48.3%

I have Windows XP 2005 which had the Norton Security pack with McAfee Firewall and McAfee Anitivirus. The antivirus expired. Oops on my part. I purchased and downloaded The Shield Deluxe 2008. Immediately I had windows popping up that stated - Detected: Riskware: Invader and messages of processes trying to inject into other processes. I have no clue what this means or the action to take. Is anyone familiar with this? I uninstalled the McAfee antivirus from Add/Remove. I don't know if I should uninstall The Shield or if it is actually working. Is there hope?

A:Downloaded New Antivirus Program And Can't Begin To Figure Out What's Going On have been taken advantage of, now we need to see what they put on your computer

3 more replies
Answer Match 48.3%

Hi Bleeping Computer, 
A cracked program was installed onto my computer. I scanned my computer with malwarebytes and got rid of it, but I saw the program listed in the startup tab in the task manager menu. 
I disabled it, ran malwarebytes again and the anti-virus said my computer was clean. I still see the cracked program listed and am not sure if my computer is actually clean. 
Can you please help me determine if my computer is actually free of malware?
Thanks for your time

A:My friend downloaded a cracked program onto my computer

Can you find the program to uninstall from "Programs and Features" or "Add or Remove Programs"?

11 more replies
Answer Match 48.3%

Hello, i'm wondering if it is possible to change a open with option back to unknown application on some files. i accidentally clicked open with the picture opener and its stuck on it now. how can i revert this? step by step if possible.

Thank you.

A:How to change a file's open with program to when i first downloaded it

Go to Default Programs in Control Panel open it, select Set your Default Programs. First off you need to know the extension of this file you do not want any program to open, example, jpeg, gif..etc.. Select each program that can open this file and uncheck that extension for it, then would be back to unknown.

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Answer Match 48.3%

i recently was downlaoding a song from a torrent website and got infected from the file. it seems rather serious and i cant get anything done on my computer now with all the popups and system errors flashing up. please helpLogfile of Trend Micro HijackThis v2.0.2Scan saved at 2:09:54 AM, on 9/26/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\WINDOWS\system32\WgaTray.exeC:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\WINDOWS\system32\hkcmd.exeC:\Program File... Read more

A:Downloaded The Wrong Program, System Has Serious Problems

Hello drunkpunk000, NOTE: If you have downloaded SmitfraudFix previously please delete that version and download it again! Also delete C:\rapport.txt Please download SmitfraudFix Double-click SmitfraudFix.exe Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of the SmitfraudFix report into your next reply. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

2 more replies
Answer Match 48.3%

I downloaded an alarm clock program, and it's pretty cool, so I kept it. I wanted to keep it on top so I right clicked it and clicked a word I can no longer remember, but it wasn't "keep on top". Now my mouse cursor treats it as if it is no longer there (can't click on it) and the program, which name I can't remember, isn't in the add/remove programs list nor is it in google.history...So I'm confused, is this spyware? it seems like a cool little program, and it works fine, but since I chose the wrong command when I right clicked it I can't set up alarms like I wanted too. I need help......

A:Downloaded program not in add/remove or google.history

What happens if you hold right click on the clock?

C:\Program Files\WindowsApps

2 more replies
Answer Match 48.3%

Hello, I downloaded a program from and the real site is I downloaded the program from the phishing site and installed it, when I clicked on it, nothing happened so I went to googe and typed in the name and then was directed to the real site where it had news of a spoof site.

So what i've done so far is: i'm currently running a scan using nod32, I emailed the program to nod and kaspersky as well as the author of the original software at, and ran hijack this. Here is the log, what should I do guys any help is appreciated.
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:39:44 PM, on 4/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Windows Home Server\WHSTrayApp.exe
C:\Program Files\Windows Home Server\WHSConnector.exe
C:\Program Files\Port Explorer\PortExplorer.exe
C:\Program Files\Maxthon\Maxthon.exe
C:\Program Files\Eset\nod32.exe
... Read more

A:Help downloaded malware program from phishing site

here is an image of port explorer with nothing but nod32 and basic startup programs running, note: whsconnect is windows home server so thats nothing to worry about.

2 more replies
Answer Match 48.3%

So I accidentally downloaded an antivirus program that is really a virus.

It really sucks. Internet explorer refuses to work. Task manager has been disabled by the administrator. Any program that operates under windows explorer fails to run properly. This makes it very difficult to use the computer.
What exactly is wrong? Do I need to repair the registry? What if I did not make a backup?
This problem has been plaguing me for a long time. Any help would be greatly appreciated.


A:So I accidentally downloaded an antivirus program that is really a virus.

Hello CL Smooth.

Can you tell us the name of the virus you've downloaded?

8 more replies
Answer Match 48.3%

I had an anti-viral/spyware program auto-download to my laptop. After removing it desktop won't run. Have work limitedly through task manager. Program called AVGT. Any suggestions on how to remedy?

A:Problems caused by auto- downloaded program

Hiya and welcome to Tech Support Guy

Sorry for the lateness in a reply, but these forums are very busy

Are you still having this problem? If so, can you do the following:



1 more replies
Answer Match 48.3%

When opening a program i downloaded i get a error message, can anyone please give me some help on this one as i do not have a clue what it means or what i have to do. The error reads

C:\Documents and Settings\All Users\Documents\file i downloaded.exe is not a valid Win32 application.

This has happened for a few programs i have tried to download and cant seem to get them to work

thanks for any help

A:Opening A Downloaded Program Get A Error Message

Hello and to BC

First and foremost about this, have you scanned your computer for Any sort of malware before / after doing this download as it may be infected, Just a thought

Secondly, what type of program are you trying to download, if its a simple program such as an AV , or a free game or something like that, from a trusted site, it should not be giving you an error such as that

if its an older exe file maybe it just won't work with your xp, Just a couple of thoughts to toss out there
Hope to hear from you soon

2 more replies
Answer Match 48.3%

I have both HP Photosmart Essentials and HP Photosmart Primier. I inadvertently checked for the Essentials to always open my photos, when I really want Primier. Where do I find that list of 'open with'? I have looked everywhere. Probably in the wrong places.
Thanks for whatever help you can give.

A:Solved: How to change the program downloaded photos goes to

11 more replies
Answer Match 48.3%

ok here's the deal, I have vista home premium, lately the computer when starting, and sometimes during operation desktop loses icons they go into system32 folder,the program "Hulu" will not run. Also there are some important vista updates that will not install. Can anyone out there give me a little assistance...

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Answer Match 48.3%

Hi All,

I'm new to vista, have just installed Home Premium yesterday, and having problems already

Vista just simply won't run or save a program or file that I have downloaded.

I am logged on as the administator, and when I try to download a program, if I try to run it, it will download it, the progress will go to 100%, then when i click run, it just vanishes and does nothing else?? If i click to save it first, it asks me where to save it to, then just vanishes.

I have a dual core 1.8 system, 2gig ram, and a 256 graphics card.

I've had a search on the 'net and can't find this problem anywhere, Can anyone help please?

Regards, fb

A:[SOLVED] Vista won't run or save a downloaded program

Hi fb902350. . .

Welcome to the Tech Support Forum - Vista Support!

Are you using IE7 or an alternate browser such as Firefox?

Regrards. . .


8 more replies
Answer Match 48.3%

Had a few machines that do this now, after the infection is COMPLETELY gone... you get couldn't be downloaded for anything you download in IE. Repairing/Reinstalling IE doesn't help, replacing windows defender program folder does not help.
Experienced this on vista/7 x86/x64

A:How to fix "program couldn't be downloaded" in IE after removing infections?

FYI works in other profiles, not just the one that was originally infected... so it's some sort of registry key issue for currentuser

2 more replies
Answer Match 47.88%

hey guys im somewhat computer savvy but this is boggling my mind. I was downloading a rather large computer game (Mabinogi) and about half way through the download, my power went out (storm i think) and when the power came back on, I had a partial program. I decided to start from scratch since im aware that the download program the game uses is a little buggy. When I went to delete said partial program, I was given the error "error 0x80070570: File is corrupt and unreadable". The file itself is not what bothers me, just the fact that I want it gone and can do nothing to remove it even under "administrator". Ever since, I have been getting a few BSOD's. I can't help but believe these 2 things are connected. I do not have the original discs that came with my Asus G50VT laptop and cannot even wipe the drive to start over.

SPECS: Asus G50VT using Windows Vista Home Premium x64, a 2.13 gigahertz Intel Core2 Duo CPU, 4GB Installed Memory. Anything else please ask, I will give it to you from my Belarc Advisor Computer Profile

Please help me to get rid of this corrupt file! Even "Eraser" won't touch it :-|

A:error 0x80070570 when deleting a half/downloaded program

The best course of action, in this situation, is to remove the problem download with a system restore. Go back to at least a day before the problem began. YOur stuff should not be affected.
System Restore - How to

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Answer Match 47.88%

i recently came across a program where you can controll your computer from your ipod/iphone and it works fine on all my buddies computers but when i downloaded it, it told me the configuration was incorect and that i needed to re-install it and the problem would be fixed, but yet ive done it 3 or 4 times and the problem persists. and this isnt the only program i have had this problem with, i tried downloading Itunes from the Itunes website and the same problem occured... please help

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Answer Match 47.88%

I have written a VB6 program.
I would in the near future like to make a Web-Site where people can download this program and it will automatically install on there computer. How is this done?

Could somebody please explain what I need, and how to do the above. Even how they access my VB6 program from the Web-Site, ready to download.
A Big Thanks


A:Packaging a VB6 Program for self setup on a Clients Computer when downloaded from Web

If the program just needs to have files put into a folder to install, you could just create a ZIP file containing the necessary files. One step above that would be a self-extracting zip file.

If you need an installer that presents the licensing agreement, allows them to do custom installs, modifies the registry, etc then go with an installer package such as Inno Setup Compiler.

1 more replies
Answer Match 47.88%

My IE proxy address was deleted by a program I downloaded. I have since deleted the program but cannot sign into my yahoo email account. The proxy address was deleted. How do I know what this address and port should be

A:Get Back IE proxy settings deleted by a program I downloaded

yahoo email account proxy settings

2 more replies
Answer Match 47.88%

Hello i just installed vista inspirat 2 form its a program that changes ur xp yo look like vista for example,it changes icons to vista icons and the theme.but today i was doing research on it and i heard it changes system files!!! im worried now!!! because when i go to click on user accounts it doesnt appear it just gives me a blank window!!! also when i click on system restore it gives me a blank window!!! im wondering if this is bad? and if vista inspirat is good?please help me out

A:I downloaded a program called vista inspirat 2 for my xp i think i may have a problem

Hi, I don't know what you can do about the blank windows...but, here is how you can uninstall the Vista Inspirat pack

You use the Recovery Console, not the Restore Console as it says at that site.

You may not know how to use the Console, so here you go:

To start the Recovery Console directly from the Windows XP CD you would do the following:

Insert the Windows XP cd in your computer.
Restart your computer so you are booting off of the CD.
When the Welcome to Setup screen appears, press the R button on your keyboard to start the Recovery Console.
The Recovery Console will start and ask you which Windows installation you would like to log on to. If you have multiple Windows installations, it will list each one, and you would enter the number associated with the installation you would like to work on and press enter. If you have just one Windows installation, type 1 and press enter.
It will then prompt you for the Administrator's password. If there is no password, simply press enter. Otherwise type in the password and then press enter. If you do not know your password then see this.
If you entered the correct password you will now be presented with a C:\Windows> prompt and you can start using the Recovery Console.Click to expand...

Now, you just type in the command as it says at the page....

1 more replies
Answer Match 47.04%

my wife downloaded a dialer chat program that totally removed adaware is there any way to restrict this from happening agian?

the os is xp

A:my wife downloaded a dialer chat program that totally removed

go here for info on how to tighten your security settings and how to help prevent future attacks.
On this page you will find links to Javacool's SpywareBlaster and SpywareGuard. Get them both and check for updates frequently.
The Immunize feature in Spybot used in conjunction with SpywareBlaster , SpywareGuard and weekly scans with Spybot and Adaware will go a long way toward keeping your PC free of these pests..

Important!: ALWAYS check for updated detections and referencefiles before scanning with Spybot and Adaware. And be sure to check for updates to SpywareBlaster and SpywareGuard on a weekly basis.

2 more replies
Answer Match 46.62%

I downloaded a free software for editting and burning my home digital video tapes to DVD, "BurnToDisk" via But when I try to open it I get a message, MSVCR100.dll can't be found. How do I replace it. Or do you know of/should I try a different editting software? I can still open and use the free software that came with various cameras I have bought over the years. But their bit rate onto the final DVD is too low and I am getting blur/checkering (pixelation?) on action scenes.

A:Downloaded a free DVD editting /Burn program but MSVCR100.dll missing pops up?

See this Microsoft fix which sounds like the same problem you have.

4 more replies
Answer Match 46.62%

I have OS XP(3), IE8, Office 2010

I am trying to d/l a pptx file from our organizational website (that I use regularly). The file is shown as a pptx file (as displayed by the properties feature), but when I click to d/l it, it shows up as a zip file to be opened and the computer tries to unzip it, but doesn't do a very good job in doing so.

I have tried to d/l other pptx files from other internet sites and they work (d/l) OK.

I have the same OS on another laptop and it d/ls this particular file from this particular site just fine.

I can change (rename) the extension on this file (from zip to pptx) and it works fine

I have tried everything reccomended on various PPT forums and it hasn't worked.

The file association is Microsoft PowerPoint.

The file d/ls perfectly with Firefox.

What is it about the configuration of XP/IE8 that lets this happen?

The issue here is that this particular file has been posted to the website for members of our organization to d/l and use. Many of these members are not savvy enough to be able to 'manipulate' the file and use it as it was designed. I am tryng to make this d/l as user friendly as is possible.

A:PPTX files downloaded as zip files

Read this

9 more replies
Answer Match 46.2%

I just downgraded from Vista SP2 to Vista SP1 and by doing so, have somehow screwed up my downloads in both Firefox and IE8. Whenever I download in either one, the download results in a file that is 0 kb.

The strange thing is, Google Chrome somehow wasn't affected by this downgrade (if that's what caused this) and I can download files fine in that browser.

Can someone tell me what's going on here and how to fix this in IE8 and FF 3.5? I've already tried reinstalling FF and it didn't help at all.

A:Downloaded Files Are 0 KB

Why did you downgrade form SP2 to SP1? Try reinstalling SP2.

2 more replies
Answer Match 46.2%

When I tried to download a file it told me that my Security settings did not allow the program to run. I shut off all security (norton 360 and Windows Internet options) but still nothing. This happens with all the programs now...Microsoft Security Essentials, Hijackthis...etc.

I think I a program called PC power speed is causing these problems...

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Answer Match 46.2%


I'm new to Vista after buying a new PC, i have now just downloaded iTunes 4 times to a folder on my hard-drive and each time its not appearing (3 times to d drive and 1 time to desktop)

Is there a reason or something preventing my downloaded file from saving? each time its got to 100% and seems like its downloaded fine.


A:Cannot see my downloaded files

16 more replies
Answer Match 46.2%

Hello, I have an HP laptop running Vista Home Premium 64-bit. It's actually been relatively fine for me until the last few days. I was having some problems editing video files and couldn't figure out why, so I updated to service pack 2. Around the same time, although I honestly cannot be sure that it was because of the update, none of my downloads will work. I believe it happened once or twice before I updated my sp but now I can't download ANYTHING. It's bizarre. The entire file will download and the file will show download progress just like normal. But, once complete the file shows up as 0 kb and doesn't open. I've tried using firefox 3.5.3 and IE 8...both do the same thing. I have also checked my permissions and made sure that I am allowed access to all of the folders that the documents are saved in. Nothing seems to help.

I really don't want to have to format/reinstall windows since I have quite a bit of stuff I would need to backup. Any help would be EXTREMELY appreciated. Thanks.

A:Downloaded Files are 0 KB...Need help

What antivirus are you running?

29 more replies
Answer Match 46.2%

i have tried changing the security settings of the file and also disabling avg but to no avail, any ideas?
it says

i would upload a screen capture but cant upload from file =\

A:can't run most downloaded .exe files

So what happens when you try to run downloaded exe files? Is anything else effected on the pc?

4 more replies
Answer Match 46.2%

I have been unable to activate downloaded attachments which come down in zip format. At one time i had (?) a ZIP program Icon on my desk top as well as a 7-zip appearing in drop down menus, but neither of these programs would not connect to the downloaded attachments in zip format to unzip them. Can someone help me with this problem? Thank you !

A:downloaded Zip files

12 more replies
Answer Match 46.2%

Recently - I've been having a strange problem. when I download a photo or image, or even capture a screen shot and save it to a folder, I cannot see it in that folder. I originally thought i had not hit save properly or not saved a file that I thought I had - but when i tried to re download an image or capture it again and name it the same thing - I got a message saying there was already a file by that name in the folder.

I have tried ensuring all hidden files are shown, and refreshed the window to no avail. but when i restart the computer, I am able to see the files in the folder as the should have been displayed all along. also confusing - when i look in the folder after saving...say if I've saved 12 images into the folder from the net or screen capture, but the folder is only displaying 1 image - it was say the folder only contains one image...

how can i fix this so i do not need to reboot every time i want to see newly created images?

A:Can't See Downloaded Files

Sounds like a view issue on the folder itself, to be honest.

2 more replies
Answer Match 46.2%

When I download files using ie the download window indicates the files are downloaded but they are not there. I've been able to see the files being deleted instantaneously after being downloaded. Thanks

A:downloaded files not there

Does this problem only occur in Internet Explorer, or do you have another browser that works correctly?

Have you tried doing a System Restore to fix the problem?

If you can, post a HijackThis scanlog:

Download and install HijackThis using the "self extractor". Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

I recall a rather similar, and unfortunately unresolved, problem in this thread. You might compare notes with it, particularly in regard to the programs you see in the Scanlog:

1 more replies
Answer Match 46.2%

I just did a clean install of Win 8 Release Preview, 64 bit. I moved my profile from C: (SSD) to d: (HDD) using a recommendation I found in the forum. I did not move the program data. I wanted to download and install some programs, but when I do, I can't get them to run. They are setup .exe programs. In IE if I click to open, nothing happens. I clicked on View Downloads in IE and it opens a Window with the downloads and if I try to open one a list is shown that asks how do you want to open this file and a list of programs like IE, Notepad, Paint, etc.

I've pre-ordered Win 8 to install when it is shipped.

A:Can't run downloaded files

Can you post a link to web page of the recommendation you followed to move profile from c: to d:.

6 more replies
Answer Match 46.2%

Since upgrading my computer and reinstalling Windows XP Home with all upgrades, I haven't been able to run executable downloaded files (most recently openoffice but also Google Earth Pro trial). The files download properly but when I try to run them them, I get the message "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

I have no problem installing programs from CD.
I'm using IE beta 7 but have tried the same process using Firefox. All Windows Updates are complete. Running Norton AV 2003 and NVidia firewall set to Antihacking only.

Any ideas?

A:Can't run downloaded files

Look here:

1 more replies
Answer Match 45.78%

Anyone know where XP, "media player8 in particular" downloads streaming, audio video etc... files to when you download? I thought it would be a generic .tmp file, but not so. To protect content I suppose. In the olden days, (Win98) it was easy to find them... I've looked high and low, even searched the registry.


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Answer Match 45.78%

Whenever i download a file such as .msi installer, .exe executable, or .zip archive with IE and run it, it crashes (not IE but the file that was downloaded.) This recently started happening on my Home Premium 64-bit Vista installation, and the problem remains after reinstalling Vista two times from scratch. If the file was downloaded on another PC and saved to a flash drive, it runs fine on Vista. I have tried the sfc /scannow command, as well as disabling any firewall, antivirus, etc. and changing the IE settings. This occurs on a clean installation of Windows Vista also. Here is the crash report, for example this time I was trying to install the FireFox installer after downloading it with IE:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Firefox Setup
Application Version:
Application Timestamp: 44e24a66
Fault Module Name: Firefox Setup
Fault Module Version:
Fault Module Timestamp: 44e24a66
Exception Code: c0000096
Exception Offset: 00003d99
OS Version: 6.0.6000.
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311Read our privacy statement: Microsoft Online Crash Analysis

help with this issue would be GREATLY appreciated as it has been plaguing me for months!

A:Please help - Downloaded files are corrupted

I know and understand the problems you're having as I too have had the same issues. I'm running vista business 64bit connected via wifi to a belkin router, and when I download files (zip,rar,exe etc) they would all be corrupt. However I noticed this problem would come out of the blue and then vanish without explanation. After trying countless things to resolve the issue I made what I think may be a discovery:

Last night in an attempt to resolve the issue I disconected from my own home network and connected to my neightbours instead, and all of a sudden the problem was gone. When I reconnected to my own network the problem returned.

Now for the strange part, I have a vista 32bit laptop which is connected directly to the same belkin router via ethernet cable and it never has experienced this problem, however if I have something downloading directly onto the laptop, then at the same time start downloading something on my 64bit vista workstation via wifi, the problem disappears. In other words if my 64bit downloads without using my full 8mb bandwidth the problem goes away. So now I am getting past the problem by forcing my vista 64bit workstation to download alot slower than my bandwidth allows.

I have no earthly idea why this is happening, but in my case at least it would appear that the problem is localised to the network, or router or modem. As I stated when I connect to my neighbours 2mb wifi network the problem 100% stops!

If anyone can shed any further light on this is... Read more

15 more replies
Answer Match 45.78%

Hello, my name is Ryan and I'm having a problem with added UFO extencions to my downloaded files. I've recently put an email on a microsoft community support site, so here it is...

After downloading a specific type of file from online,
I am unable to access it in any way. This seems to happen
with files that are saved as the .UFO type. For example,
I've recently tried downloading AOL instant messenger,
which saved as Install_AIM.exe.ufo, but after double
clicking on the file, and trying to explore its contents I
am unable to open it in any way. Many other files I've
downloaded also cannot be opened. I have a windows XP home
edition, and I have netscape 7.0 as an internet provider.
Any help would be welcome. Thanks.

Hello Ryan,

It appears that some application is adding the .ufo extencion to your
downloaded files. This may be due to using some type of download manager or
even possibly some other 3rd party application running in the background,
you might want to check the settings in Netscape to see if the cause might
be with the browser. You might want to try the download using Internet
Explorer, if this is successfull then you might want to contact Netscape
support for assistance. Your example of the AOL (Install_AIM.exe.ufo)
download you might try to remove the .ufo from the file name and then
double-click the file to see it it will run.

Thank You

Bobby Mikkelson
After trying to download the file on the internet explorer, I found that the... Read more

A:problems with downloaded files

I have never seen any files with two extensions such as .exe.ufo

1 more replies
Answer Match 45.78%

I downloaded an electronics design program but I can't open the tex. files. When I go to 'find online' I get another reg fix download site. I don't need another reg fix program. What do I do to open a tex. file? I'm using windows OS Home XP with service pac 3 I know this is probably a dumb question, but my screen name says it all. Please have mercy. Thanks

A:can't open downloaded files

Are you sure that they are tex.files? Maybe txt. files?

What program and the URL for it would help us.


3 more replies
Answer Match 45.78%

Sometimes a file gets downloaded from the internet (willingly or not) but then I cannot find it. Is there a way to search to find the most recently created new files?

A:Finding downloaded files

Aren`t they going to your downloads folder, set it up so all your downloads will go there, it`s the default location in Windows 7, unless you`ve changed it.

In Chrome it`s in Settings/Advanced Settings/Downloads

Set it to download files to the downloads folder. You can always move them someplace else later.

Internet Explorer - Change Default Download Location

3 more replies
Answer Match 45.78%

I believe my computer was used to access adult only video downloads. how do i delete these from my computer if there are any? windows xp

A:deleting downloaded files


With Your browser open click Tools at the top and choose Internet Options and click on Clear History button.
Also clean your Temp folders out.

Please download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

3 more replies
Answer Match 45.78%


Let me explain my problem, maybe it has to do with my windows xp or whatever.

When I download from a certain site a pdf file, that file is saved in my computer as an udeletable file. A nod32 scan of the file returns a number of either 2 or three files scanned while I only scan one! Malwarebytes detects only 1 file and both detect as clean.

It happens with both Mozilla Firefox and Internet Explorer!

If I save the file under a different name after opening it with Acrobat 8.1 the file becomes "normal" i.e. deletable

If I copy paste to another computer the file behaves again normally. Downloading from the same site on other computers of my network I have no problem whatsoever

Are the windows corrupted?
Did I do something in the Browser?

I thank you in advance and I appreciate your help apriori

A:Downloaded pdf files are undeletable


Can you tell me what the site is that you are having problems with and I can see what happens for me.


4 more replies
Answer Match 45.78%

A few days ago I started having problems with all the .exe files I download, from game patches, to AVG 9.exe at that point I also uninstalled AVG 8 to replace it with AVG 9 only find the same problem with my Men of War patch came up with the AVG 9.exe, and that is a window that pops up saying ''Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access them'' Now I'm left with an outdated game, no anti virus, and I haven't a clue what to do as I'm on the Admin account and the path in the ''cmd line'' section is what leads to the exe, so I don't see whats wrong. Anyone with the same/similar problem or able to help?

A:Problem with downloaded .exe files

I really need help. Anyone?

7 more replies
Answer Match 45.78%


I am using IE9 Browser on a Windows 7 Professional Platform. I would like to enable IE9 to open up a downloaded file (in this case .doc / .docx ) file directly without asking me if I want to Run / Save / Cancell the download.

(As an example : I have a word document on a website. When I click on the link for the word document I want it to open up directly in Word 2007. Without any prompts coming from the IE 9 Browser about saving or opening the file).

Is there a way to do this ?


A:How to Auto Run Downloaded Files in IE 9

1- With regards to auto opening documents IE downloaded I'm not sure that's possible.

2- With regards to wanting IE to automatically open documents once they're downloaded I'm not sure that's wise move! - Security/virus Issues.

Anyway I think #1 is intentional to prevent #2

My two cents.

9 more replies
Answer Match 45.78%

Hi everyone!

I am tryng CIS free on a useless netbook (where sometimes I try sw without messing up with my primary PCs).

when I start the browser (FF) in CIS sandbox and I download files, then I can access them only in FF download manager (the arrow on the top right). I can't find them in my download folder, I can't find them in shared space.
Could you tell me where I am wrong? where should i find them? because I want to use them out of the sandbox (they remain in the sandbox)

I mean I d like to do like in SBIE .

Maybe I set the security option wrongly

Looking forward to hearing from you

thank you in advance

More replies
Answer Match 45.78%

All of a sudden I cant open any downloaded files. It shows that it downloads but then just disappears. I have even tried saving the file and it wont save. I cant figure out what is wrong. I have read some different blogs that say it could be windows defender which I do have on my computer but I am scared to remove it because I cant afford for my computer to start messing up, I start online classes on Monday! UGH...please help.

A:Can't open any downloaded files

What browser are you using? Try a different browser like Firefox. Also you can change the download location to a different directory or folder. Have tried to download the same program again? It should list the previous download location so you know where it went. Or you can do a Search for the name of the downloaded file

7 more replies