Tech Problem Aggregator

Dell Windows Vista computer hangs at BIOS

Q: Dell Windows Vista computer hangs at BIOS

pretty much what the title says, no beeps, just get the BIOS Dell screen, and thats it.

any thoughts? thanks in advance

A: Dell Windows Vista computer hangs at BIOS

Is the screen actually frozen or can you press the button and access the BIOS?

1 more replies
Answer Match 65.94%

Looks like a lot of knowledgeable people here--hope someone can help me out! My computer is a Dell XPS 400 running WIN XP SP3; 2 GB Ram. It was working fine until I tried to start it up yesterday.

After I push the ON button, BIOS begins to boot, but freezes up and fails to fully boot. The "progress" bar stops just short of 100% complete. It simply freezes, with no error message.

During the BIOS boot, the hard drive icon lights up and the diagnostic LEDs blink on and off during the BIOS booting process. When BIOS hangs, LEDs 1 and 4 remain lit. The 1-4 combination isn't included in the Troubleshooting section of the manual. The green LED on the mother board is lit and steady. The power button LED is green.

I tried pressing F2 and F12 as BIOS begins to boot, but no results. I've also unplugged all peripherals, and removed and re-installed both 1 GB RAM sticks, the hard drive, the power cord, and the CMOS battery. I left the battery out for over an hour. BIOS still won't finish booting.

Any advice will be most appreciated! Thanks!

A:Dell XPS 400 BIOS hangs up

The same exact thing has happened me. Does anyone know what is going on?

Dell Bios status bar gets to about 90% then freezes. F2 and F12 don't work.

2 more replies
Answer Match 65.94%

I am having the same problem as SailorMon. "After I push the ON button, BIOS begins to boot, but freezes up and fails to fully boot. The "progress" bar stops just short of 100% complete. It simply freezes, with no error message.

During the BIOS boot, the hard drive icon lights up and the diagnostic LEDs blink on and off during the BIOS booting process. When BIOS hangs, LEDs 1 and 4 remain lit. The 1-4 combination isn't included in the Troubleshooting section of the manual. The green LED on the mother board is lit and steady. The power button LED is green.

A:Dell XPS 400 BIOS hangs up

Sounds like a possible bad memory module.

I would run a memory tester

Download the prebuilt ISO, burn it to CD as an Image, boot from that CD and run the memory test for a couple of hours or overnight to stress test the memory.


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Answer Match 63.84%

PROBLEM: Dell BIOS 1535_A06.EXE update utility hangs during BIOS flash process.


1. Open Dell BIOS 1535_A06.EXE update utility from saved location on desktop by right-clicking and running as Administrator.

2. Click [Continue] button on "Dell BIOS Flash" update utility dialogue box asking "Replace 'A05' BIOS with 'A06' BIOS?"

3. Click [Okay] in Shutdown Confirmation dialog box.

4. Computer shuts down, like normal ("Logging off..." screen, then "Shutting down..." screen).

5. Instead of powering down, the computer "hangs"--still powered on (exhaust fan and Media Strip buttons active, power button light on). The computer NEVER finishes the shutdown process and powers off.

If I force-shutdown the computer (hold the power button down for 5 seconds), the computer powers down, but when I restart it (push power button, wait for POST), the BIOS load screen still says Dell BIOS A05 under the POST test status bar.

In other words, because of this weird hang-up (not finishing the shutdown and hanging in a full-powered mode), the BIOS updated never activates.

This "hanging" issue also happens any time the computer automatically restarts itself, whether by command (choosing "Restart" from the Windows menu), or through a system process (installing new software that automatically calls the system into restart mode. EVERY TIME, it will hang in this weird powered-but-useless mode, never fully powering off.... Read more

A:BIOS: Dell Studio 1535 A06 Installation Hangs

To fix media strip buttons (touch sensitive) you should do firmware upgrade "FW7_X0D" which can be found and read about in detail here:

How to fix the media control panel on a Dell Studio 1535/1536/1537 - Neowin Forums

I hope this helps at least one related issue you're having.

Note: Upgrading from A05 to A06 DOES NOT solve the media strip buttons problem, only the firmware supplied above does. Good luck!!! (I personally struggled with the media control buttons issue for months before stumbling upon the solution which worked like a charm!)

1 more replies
Answer Match 60.9%

I have the Dell Inspiron 518 desktop with 64 bit Vista, and attempted to update the BIOS to version 1.0.7 last evening.  I closed all open programs, disabled anti-virus, and ran the BIOS update as administrator.  The update began and asked if I would like to update from version 1.0.5 to 1.0.7, and I clicked on the update button.  The BIOS flash began by deleting the previous BIOS and then attempted to install the new 1.0.7 BIOS but produced an error message similar to "error writing BIOS to block," an the only option was to cancel the update.  I knew I did not have any BIOS installed at that point, but my computer was still operating so I made an additional attempt to re-download the 1.0.7 BIOS and re-install it.  No good, it would not even run now.  There was no turning back and no way to reinstall either the previous BIOS or the new one.  Eventually I tried to restart the computer, and it would not start. 
Dell is sending a tech next week to replace the motherboard on this otherwise great computer that is only about two months old.
DO NOT upgrade the BIOS on a Inspiron 518 with 64 Bit Vista to version 1.0.7.  The upgrade does not work and will kill your motherboard.

A:Dell Inspiron 518 BIOS v1.0.7 64 Bit Vista DO NOT UPGRADE BIOS

No it happened to me too.  Dell is replacing the motherboard under warranty but I was told somewhat firmly not to update the BIOS unless advised by a technican.  In my defense the BIOS update was listed as "recommended" under the download section for this unit on the Dell support website.
I would recommend to avoid two phone calls (over 40 minutes each) to tech support and several days waiting for a new motherboard, not to update the BIOS at this time.
Thankfully it is being covered under warranty.

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Answer Match 58.8%

I have a PCCHIPS M811 motherboard with 1GB RAM that has been working just fine until yesterday.
I rebooted the machine today and I hear one beep and then the BIOS screen comes up to Unknown CPU Type 2400+.
It does not perform the memory check.
No matter what I type, the machine stays at that screen.
Anyone have any ideas???

A:Computer hangs at BIOS

Remove the motherboard battery for a minute or two then replace it and retry.

2 more replies
Answer Match 58.8%

Hi everyone! I'm brand new to this site and I'm hoping someone canhelp me (because Roxio won't!)

I purchased a Dell XPS M1530 from Dell and I included Roxio in that purchase. Roxio did work for awhile, but for some reason when I try to start it now, it hangs. Just Roxio, not anything else. It doesn't even show up in the task manager. Just a picture of the first screen. So i uninstalled it and re-installed it with the disc provided. Then I could get to the second screen (the actual one you use to select what you want to do) but now it hangs here...just shows "Loading..." but nothing happens. Dell gave me 2 discs, Roxio Creator Premier SD 10.1 and Roxio Creater DE 10.2

I did look through the various forums but didn't see this particular problem. But I could have missed it.

Thanks for any help!

A:Roxio Creator Premier SD 10.1 hangs on Dell w Vista

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Answer Match 58.38%

I have a Dell Dimension E510, and when i turn it on it freezes on the BIOS Screen. Before this problem occurred the computer was working perfectly fine. Any help or suggestions would be appreciated.

A:Computer hangs on BIOS Screen

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Answer Match 57.54%

My computer has been randomly freezing at the initial BIOS splash screen for the last month or so.

It's about a 50/50 chance of it freezing vs a normal boot up with no other problems in the computers operations whatsoever...

Any suggestions?

A:Computer Hangs @ BIOS Splash Screen 50/50

How old is this computer? Do you get any amount of beeps or combination of beeps?

A freeze on POST can mean hardware failure, usually imminent hard drive failure.
Check the RAM is connected securely, and the HDD.

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Answer Match 57.54%

My comp has two Win Xp Installed . There are two hard drives . Of late I had been getting some messages in Scandisk on startups . And there were few improper shutdowns due to power failures .

Now the thing is all of a sudden my comp restarted and i got a mssg SYSTEM HAS RECOVERED FROM A SERIOUS ERROR

Then it happened again but this time the comp wont restart and it hangs on startup ie Compaq Logo ..... Another thing is that the startup screen is striped which was not the case earlier the screen freezes and there are vertical stripes

i cant figure out the prob ..... i am attaching a jpg of the screen i get on startup

A:[SOLVED] Computer Hangs on Booting / Can't get to BIOS /

tell you the truth am not that sure on this one. you have two hard drives on your computer is one set as master and the other slave. you could try getting into safe mode if it work for f9 and then going to event viewer by right clicking on my computer then manage and event viewer should be there. you could also try putting you xp cd and the going to repair their and type this in recovery consol chkdsk/r. or SFC /SCANNOW in recovery console this would replace any damaged files. this is the system file checker. btw what key are you pressing to access the bios. have you tried del, tab or f1 just a guess lol.

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Answer Match 57.54%

Well, I decided to finally take apart this old eMachines to clean it.

Taking precautions, I carefully took out all the wires, took out the motherboard, took off the heatsink, took out the processor. Then using Isoprol alcohol I cleaned off the previous thermal pad from the processor and heatsink. I took some AS5, applied it to the processor die, spread it out, and put down the heatsink on it. Lockd it up, blew out all the dust, everything was ready.

Put everything back into the case, turned it on, and XP asks me whether I want to start normally or the last good config (or safe mode). I click normally and bam! It hangs.

So I take it apart again, remove heatsink, reapply thermal paste, put on heatsink, and lift it up to see if it made contact with the processor. Yup, thermal paste on the heatsink was visible. Put it back down. Turned on again, went into BIOS, Computer Health, and let it sit there. ~3 minutes of sitting and updating (it said the processor was 24-30C while it sat there unfrozen) and it locked up....

Put a huge fan blowing on the side of the thing (side taken off), and tried again in case it was a heat problem. ~7 minutes, hanged.

Took apart everything, reassembled everything. New thermal paste (for like the 10th time). Left only the wire to the front button for bootup, harddisk, and ram and processor. Everything else was disconnected.

Do the same "Start Last Good Config" with XP, froze there. Thought it was a HD proble... Read more

A:Once cleaned computer hangs at BIOS/startup

how much thermal paste did you use? too much or too little can cause your processor to overheat, as is a common problem. the proper amount should be equal in volume to that of one U.S. dime. your bios-reported temps seem too good to be true, seeing that room temperature is 25 degrees. i've seen many motherboards report temperatures that were way off when checked against a separate temperature probe. this generally happens most with cheaper motherboards, such as the ones you would find in compaq, hp, dell, gateway, sony, and emachines systems.

taking the heatsink off is not necessary for your average cleaning. clearing the dust out of the case, fans, components, and heatsinks can all be done just fine without taking anything apart, excluding the side panel of the case. only when replacing or removing the processor and/or the cooler is it necessary to take off the heatsink.

when you did all this, did you take the nessesary anti-static precautions? grounding the metal chasis while you work is fine, but using a grounded wrist strap is even better. without anti-static precautions, it is easy to destry or damage parts without even realizing it. static electricity levels are usually highest on dry carpet, while wearing socks or rubber sole shoes.

after going through these possibilities, i reccomend running the computer with minimal parts. this means you disconnect all drives, remove expansion cards, and so on. you need a keyboard, cpu, ram, a video card, and a power supply. ... Read more

7 more replies
Answer Match 57.54%

Hi guys, I have a Dell Dimension E521 desktop with XP Pro SP3, fully updated, and devoid of any malicious software. It works almost perfectly, except for that sometimes when I restart it, it hangs up halfway through the dell screen. If I shut it off via button and start it back up again, it works fine. It's never done it more than 1 time consecutively. Any thoughts?

A:Computer sometimes hangs up on dell screen

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Answer Match 56.28%

I think the title is about as descriptive as it gets. I had this same problem a couple of months ago when I was using a faulty harddrive that kept writing over parts of my Windows installation (namely, I think, the Legacy USB drivers), but I took that HDD out and RMAed it with Seagate and got a new one.

Now it's happening again: if I try to boot my computer, and I have any USB devices whatsoever plugged into it, the computer hangs on the WinFast splash screen and goes no further. I've somewhat resolved this by getting on the floor everytime my computer shuts down, unplugging the USBs, then booting, but if at all possible I'd like to avoid doing this for the rest of this computer's natural life.

As always, any help would be appreciated. Thanks!

A:Computer Hangs on BIOS Splash Screen When USBs are Plugged In

Check your boot devices in the BIOS. Restrict your boot devices to just floppy drive (if you have one), hard drive and CD drive. No other devices. See if that helps.

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Answer Match 56.28%

Could someone be kind enough to help me figure out a weird problem. I am not particularly computer literate so forget my ignorance! I bought a printer HP Photosmart C3100 All-in-One series. I used it on my old computer a compaq notebook (do NOT recommend it to anyone any HP computer in that matter!) I then changed my computer for a DEll XPS M 1330 (Hrr what a jewel! a real pleasure). The only problem is that i have Windows Vista professional on it and the installation CD to install my printer on it seems to be uncompatible or something like that. I can not install it .
May be someone will know what to do. (I hope i was clear in my explaination not sure)

A:Installation of my HP printer on My Dell computer with Windows Vista

Look at the HP support website for a Vista driver for that printer

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Answer Match 55.86%

Dell Vostro 5470 Not getting Dell Logo after bios upgrade in Windows 10.
Notebook rebooted:
1.Fireed power led,
2.Powered up hdd led for 2sec. Turn it off.
3.Stops ...
No Dell Logo, no beeps, can't go into Bios.
LCD test works OK.
Remove Ram module, powered up and listen beep's
Pressing END key and power Notebook does nothing.
Any idea?

A:Dell Vostro 5470 Not getting Dell Logo after bios upgrade in Windows 10

Yes. I did it.
Laptop have Phoenix bios.
Phoenix Bios have has restored procedure from USB Flash.
This steps to restore BIOS:
1.Get USB flash below 4Gb.
2.Format it to FAT.
3.Get your flash update from Dell Store - xxxx.exe
4.Run cmd.exe and in command prompt run xxxx.exe /writehdrfile
5.Copy extracted Bios.cap to flash drive.
6.Turn off laptop.
Next step 7,8 may be not needed but I did it.
7.Disconnected all perihpericals including battery and charger.
8.Disconnect HDD
9.Plugged the usb drive on the laptop at the right side.
10.Hold END key
11,Pluged the powercord and relase the END key 1 second after the power cord is in.
12.USB led on stick blinked fast and we see Bios Recovery Process on screen.
13.After finish notebook reboots and worked fine.

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Answer Match 55.02%

I'm having a problem with my PC. Upon restart it hangs up on the :"To enter bios press del" screen.  I've tried restarting in safe mode. No go. The keyboard seems to be powered  i.e. num lock key is lit but no connectiion so I can't enter the bios if I want to. If I insert a Window 7 install  Disc  and reboot it the disc spins up  for a minute or two and then windows starts. I am using a legit install so no problems there if I need to re install though I'm not sure if it will as the install disc stops after windows starts. Any suggestions? TIA

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Answer Match 54.6%

Hi everyone:

I have a Dell Inspiron 1720 with Vista. Days ago I remember downloading something that made my laptop reboot. Upon rebooting, I still can't get past the bios screen. (Actually I do, but only to a black screen with a blinking cursor.) I've pressed F12 to change the boot order to CD Drive. Ive inserted a vista bootable disk in and heard it spinning and working. Seconds later, I get an error along the lines of, "Not a bootable disk, press X to retry". I've tried the test that is available in the F12 setup, but no errors were detected.

Any help would be greatly appreciated.

Thanks, Dala

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Answer Match 54.6%

HI, I'm attamepting to do the usual duel boot on a Dell XPS 720 which I have noticed a few people have had problems with, and the answer seems to be the same everywhere I look:

Go into the bios and check the "Sata Operation" setting, change it to "Raid Autodetect/ATA whihc is in the drives section

However when I go into my Bios I seem to have a differnet setup!

When I go inot my drive section, I do not have an option for sata operation!

Instead it says SATA 0 - SATA 7 with options for OFF, ON or RAID ON
there is no option to autodetect anything.

Any ideas?


A:Xp, Vista duel boot on Dell with different Bios settings

attempt dual boot..just install vista or xp...

then once one is installed..use is a link to dual boot really easy!!

try installing vista first for this tutorial!!


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Answer Match 54.6%

The short version of my question is exactly what the topic says-- Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

But, here's the wordier version giving context, if anyone's interested.

About 10 months ago, I guess, I got a Dell Vostro that came with Windows Vista Home Basic. However, I had no interest in Vista (because I already had a Windows machine) and the very first thing I did was install Ubuntu on it. I still have the Vista reinstall disk, though, which, to my memory, hasn't been used.

Now I'm planning on getting a barebones system and upgrading what I see fit. For the time being, I'm going to use the Windows 7 RC, but I'd like to get the uber-great upgrade deal that they're having to pre-order either the Business or Home Premium version upgrade. So, to do that, I'd need an XP installation or a Vista installation. Is there any reason, legal or software-related, that I wouldn't be able to install Vista using that disk that came with the Vostro?

I heard somewhere that sometimes if you try, it'll say something like "This is not a Dell computer, you evil, evil person" and refuse to install, so I wanted to make sure before I pre-ordered the upgrade. I don't want to get the upgrade and have nothing to upgrade, of course.

A:Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

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Answer Match 54.18%

I have a Dell Dimension XPS 720. My PC has two sata hard drives and one IDE hard drive. When I boot the PC tells me that it doesn't detect any hard drive in sata 3. Then it asks me to press F1 to continue. But, when I get into my OS which is Vista Ultimate, I check 'My Computers' and my second hard drive appears. And sata hard drive works fine.

I've gone into BIOS. Each SATA port also lists the model number of the sata hard drive, but the sata drive I'm having problems with isn't listed and yes the hard drive sata port is set to 'ON'.

I should also note that I never used to have problems with this hard drive in the past. It used to show up on the BIOS drive list.

I need help fixing this problem.

A:Dell XPS PC BIOS does not detect my sata hard drive, but the Vista OS does?

If the drive is "seen" by the OS, it has to be detected by the bios. Swap the SATA drives and see if the bios now "sees" the former phantom drive

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Answer Match 54.18%

I have a Dell Laptop Inspiron 7343 running W10 Education with Insider Builds
Whenever, I resume from sleep I get the Dell logo with round circle, when it is booting correctly there is the spinning sort of star circle under it, but usually I can't resume , I just get the logo and it hangs on logo.  I have than hold power to power down and restart.
So basically it can't wake up.
I have a 240gb ssd, 8gb ram and I7 processor.

A:Windows 10 Dell Hangs on Resume

If you laptop displaying  Dell logo splash screen then you are putting laptop to hibernation power state because at sleep power mode Dell logo splash screen will not displayed.

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Answer Match 53.76%

dell lattitude d610

i need to fix my bios via dos for my computer
due to a previous potential hacking of my computer

i dont have cds

so i need to use my usb cartrige flash drive or whatever.

A:Need to fix BIOS via DOS for Dell computer

Hi, and welcome to Techspot.
Your question is a little confusing, bios and dos are two completely different things...
Maybe you should read a little about BIOS on this website.
If you need to enter BIOS you probably have to press F2 when the DELL logo shows up right after you start your computer. You don't need any CDs or USB flash drives to enter BIOS.

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Answer Match 53.76%

Dell bios screen stops loading @ about 80%. When I restart and try and use ANY of the "F" keys or Ctrl Alt Delete or my OS disk or Diagnostic/utilities DVD's that came with my laptop... nothing happens. Any help would be greatly appreciated. Thank you

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Answer Match 53.34%

Brand new Dell XPS 13 Ultrabook with Windows 8. 256 SSD, 8 gigs of memory, i5-3317, non touch screen. Working fine for 2 months and now will not boot after Dell logo. Have been on tech support three times still not solved. They sent a USB recovery drive and does not boot. They sent an optical drive and the windows recovery disc; still not working! Not a novice at this but fully stumped. Cannot get to a C prompt, cannot get into Safe mode. Am able to get into BIOS but is limited in what can be done there. Diagnostics says everything is fine. Am ready to go back to Windows 7 until they work the bugs out. Please help and thanks in advance.

A:Windows 8 hangs after Dell logo and will not boot!

Based on the symptons you report, I doubt that it will work on Win 7. Its not the OS, its some other problem.

If it "will not boot after Dell logo" that says it won't even go to the BIOS (F2 setup). Actually it will not boot after the BIOS and not boot from any device. That says either a motherboard hardware problem or a BIOS problem. Have you tried resetting the BIOS?

Have you been on the Dell Community users forum (users helping users like this forum)? People there with more specific Dell knowledge. There is a Laptop hardware section. Dell also has an unresolved issues on-line link that many times can escalate open problems.

Laptop - Dell Community
Dell Unresolved Issues

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Answer Match 53.34%

Good morning! I have been having issues with my PC not shutting down properly (it will shutdown properly when I log on in safe mode). When I press the shutdown button it hangs and then goes back to the log in screen. When I log in, I receive the message that the pc was not shut down properly. I have Googled this question and still have not found the answer. Thanks in advance for some direction on this.

Here is the error log:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80048E6A30
BCP3: FFFFFA8007603050
BCP4: FFFFFA8005C4E010
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:

A:Computer (Vista OS) hangs on shutdown

I sent through the clean boot process and have discovered that the nvidia display driver service is what appears to be causing the hanging problem. I am researching to find the solution; however, if anyone is able to steer me in the right direction, I would appreciate it. Thanks!

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Answer Match 53.34%

Hi I have an old Fujitsu Siemens Scaleo 600 pc which I use as my spare pc. It has to be said that the only original bits on it are the case, motherboard and optical drives.

I used it a bit yesterday and shut it down as normal, started it to day but it just hangs on the log in screen. The mouse cursor works and I can click on the user but thats as far as it goes.

I thought that I wold try and boot it in safe mode but found that I could not access the bios setup screen. The spash screen when it starts up says it's the DEL button while the cover of the recovery disk says its F2. Well I've tried both plus many others and no joy. I can press TAB and get the BIOS VIEW but as I said can't get the BIOS SETUP.

Tried starting up with the recovery disk in both the DVD drive and CD-Rom drive but no luck with that either as it doesn't seem to reconnise the disc.

I've also tried it with a couple of other hard drives fitted but the same results.

Well that's about far as my knowledge goes so any help would be much appreciated.

Many thanks.

A:Solved: Windows XP SP3 hangs on log in screen and can't access bios setup

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Answer Match 53.34%

Could you give me some tips about how to access BIOS on a Dell computer?

A:How to access BIOS on a Dell computer

Thank you for writing to Dell Community Forum. 
To access the BIOS on your computer:
1. Restart your computer.2. At the first text on the screen or when the Dell logo appears, tap F2 until the message Entering Setup appears.
For more information on BIOS, please visit the following link:

1 more replies
Answer Match 53.34%

Hi Everyone

I wonder if you could help me, as i'm now officially stumped!!

I am trying to repair a Dell Studio 1737-6536 for a friend.

Dell Studio 1737 1737-6536 Dual Core T3400 3GB Ram 250GB HD DVDRW WiFi 17” VHP

Windows vista was installed. The problem was that windows would hang at the ‘starting windows’ bit. I was able to boot into safe mode, so I was hopeful that I could solve it.

• I tried to restore to factory setting from the partition on the hard drive. This would again hang at the same place.
• I tried wiping the hard drive completely, in the hopes that I could reinstall vista from a disc. Again, it hangs at starting windows. So at this point, the hard drive is not completely blank.
• I tried it with a Windows 7 disc as well. Still hangs at the ‘starting windows’ bit.
• I’ve tried without the battery. Still hangs at the ‘starting windows’ bit.
• I’ve tried with just one memory stick, then with just the other one. Still hangs at the ‘starting windows’ bit.
• I tried with a different hard drive. Still hangs at the ‘starting windows’ bit.
• I tried the diagnostic tests available during start up. This highlighted a problem with the DVD drive, so I removed the drive. Still hangs at the ‘starting windows’ bit.
• I tried removing the CMOS battery & replacing it after a minute. Still hangs at the ‘starting windows’ bit.
• I tried turning off all the options in the BIOS for USB, WIFI, etc (everything that was possible to turn... Read more

A:Dell Studio 1737 Windows Hangs at 'Starting Windows'

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Answer Match 53.34%

Hi Everyone
I wonder if you could help me, as i'm now officially stumped!!

I am trying to repair a Dell Studio 1737-6536 for a friend.

Dell Studio 1737 1737-6536 Dual Core T3400 3GB Ram 250GB HD DVDRW WiFi 17? VHP

Windows vista was installed. The problem was that windows would hang at the ?starting windows? bit. I was able to boot into safe mode, so I was hopeful that I could solve it.

? I tried to restore to factory setting from the partition on the hard drive. This would again hang at the same place.
? I tried wiping the hard drive completely, in the hopes that I could reinstall vista from a disc. Again, it hangs at starting windows. So at this point, the hard drive is not completely blank.
? I tried it with a Windows 7 disc as well. Still hangs at the ?starting windows? bit.
? I?ve tried without the battery. Still hangs at the ?starting windows? bit.
? I?ve tried with just one memory stick, then with just the other one. Still hangs at the ?starting windows? bit.
? I tried with a different hard drive. Still hangs at the ?starting windows? bit.
? I tried the diagnostic tests available during start up. This highlighted a problem with the DVD drive, so I removed the drive. Still hangs at the ?starting windows? bit.
? I tried removing the CMOS battery & replacing it after a minute. Still hangs at the ?starting windows? bit.
? I tried turning off all the options in the BIOS for USB, WIFI, etc (everything that was possible to turn off, I did in... Read more

A:Dell Studio 1737 Windows Hangs at 'Starting Windows'

Once in Safe mode click Start, Run, type msconfig and press Enter

Now select 'Diagnostic startup' on the General tab, Apply, Ok and then restart your machine and see if it hangs


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Answer Match 52.92%

Hi Everyone,
I desperately need some help here. I recently sent in my laptop for a screen repair at the Dell depot. I got it back last week and the screen works fine, however, for some reason they reinstalled Windows 8.1 on my system. When I sent it in, my laptop had Windows 10 and was working perfectly normally.
Last week a Dell technician helped me to reinstall Windows 10. The process started, and as it was installing it performed a restart (as it said it would perform multiple restarts). Well during the restart the computer just hung up on the Dell logo. i let the computer sit like that as I didn't want to interrupt the installation, however eventually my laptop just turned off.
I then had to order a USB stick from Dell in order to reinstall Windows 8.1. This time, another Dell technician helped me out but made sure all my drivers were up to date. Same thing happened during this upgrade. The installation got hung up on the Dell logo. There were no signs of any computer activity (no spinning circle under the logo).
I can't believe this issue has been going on so long now. I feel like since I sent the laptop in with Windows 10, Dell could have the decency to send it back installed. Their techs seem to want to help but are getting me nowhere.
If someone could please help I would be so grateful. Thanks!

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Answer Match 52.92%

once the update started it rained go maybe 15 seconds and just shut my computer off entertainment a bloatware screen say that the software ran in to an error and it would restart itself. I let the computer along for over an hour and finally restarted the system muse us in the power button.  once I went to restart the system I only got a blackberry screen my computer is out of warranty and your dell bios update killed my motherboard I called dell they told me in not so many words my motherboard was Fried and they would not replace it.  If I gave some on software I wrote and they installed it and it had no warning it would fry the I computer thatbwould be data to someone's personal property... DELL is this how you value your customers?

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Answer Match 52.92%

once the update started it rained go maybe 15 seconds and just shut my computer off entertainment a bloatware screen say that the software ran in to an error and it would restart itself. I let the computer along for over an hour and finally restarted the system muse us in the power button.  once I went to restart the system I only got a blackberry screen my computer is out of warranty and your dell bios update killed my motherboard I called dell they told me in not so many words my motherboard was Fried and they would not replace it.  If I gave some on software I wrote and they installed it and it had no warning it would fry the I computer thatbwould be data to someone's personal property... DELL is this how you value your customers?

A:got the windows 10 free upgrade and used the dell diagnostics tool to upgrade driver and bios everything worked fine until the update of the bios!!!!

I called dell they told me in not so many words my motherboard was Fried and they would not replace it.

Dell just saying it's a "possibility" the motherboard might need to be replace. No one can tell you that motherboard is definite "Fried" without first looking at the system.
What is the system model number and version of windows before upgrading to windows 10? Example: Dell Inspiron 3543, windows 10
You're able to boot into BIOS(F2 key) and diagnostic (F12 key) ?
1. Power off computer
2. Power on computer, quickly start tapping F2 key ( BIOS) or F12 key( BIOS) continuously

3 more replies
Answer Match 52.92%

Trying to install Vista

ASUS P5W DH Deluxe (Motherboard - Latest BIOS 1707)
NVIDIA GeForce 7900 GS Graphics
Dual Samsung 940 SW Monitors
Before tryin a clean install, the computer passes the "Advisor" from MS when checking the computer. There is one warning to update the video drivers after the install.

I have removed the main hard disk, replaced with a SATA 160GB (Western Digital Drive)
Disconnected an external IEEE1394 Iomega Disk

When I boot to the Vista Ultimate CD, the computer hangs immediately.

Any ideas?

A:Computer Hangs with clean install of Vista

if it is not booting from the disk,have you set the bios to boot from cd first
checked the disk for finger marks or scratches
see if a friend will put the disk in their computer to check if the disk is the problem

14 more replies
Answer Match 52.5%

Our new Dell Laptop with Windows 10 is unbelievably slow and hangs at almost every click...especially in web browsing.    Memory seems to be constantly pegged.  Let me know if there is a system diagnostic tool that I can post a log from that might shed some light on what is going on.

A:Brand new Dell Windows 10 Laptop hangs, crashes, slow

Let's try looking at these 2 sets of reports:1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis: done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: waiting for a reply, please monitor your temps with this free utility: 

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Answer Match 52.08%

Ok, so I don't know how this happened but a while before the keyboard and mouse started malfunctioning on the vista computer. Over the weekend, I don't know how but the computer will not boot properly anymore. Nothing happens! I load the computer, it manages its way to the load screen and the green progress thing moves and stops after about the 8th loop. I can't use any recovery tools because it freezes on boot. Safe mode doesn't load, it loads all these files and just stays stuck. I tried a CMOS reset, I tried a lot of things and I don't know what to do.

I would appreciate any and all help! Thank you.

A:VISTA Computer hangs on boot (right on the loading screen)

It could be a failing hard drive. I would go to your web site for your hard drive manufacturer and download the diagnostic tools for DOS. This way you can run it when you boot your computer.

11 more replies
Answer Match 52.08%

Hello and thanks in advance for your effort!
Mozilla browser works the best but still hangs. Chrome and IE hang within a minute and become unresponsive.
One report says no anti virus installed but this is not true. I pay for Avast  and updated it regularly. I have ran their scan but they want me to buy Optimize My PC for $35.88 a year. I distrust such ploys but would do this if you guys/girls recommend.
Firewall: I had avast firewall on and Windows off but at one point Windows clicked back on so 2 were running. I know this is bad so I changed to have Windows ON and Avast off but Dang it, Avast is now back on. I can't keep one off!
I am going to post so I do not lose this before a freeze but going to continue try to shut off windows firewall.
Will check back either from this computer or I have a second laptop running linus Precise puppy

A:Vista 64 bit computer hangs randomly and frequently. BSOD once

Abzurdly Zane again
I did take successfully take down Windows firewall.
Another embarrassing action I did a few days ago was run Device managger and discovered TeredoTunneling Pseudo-interface was not working. I ran a windows find solution and *gasp* for first time in my life it worked! It said install a tun or dun... something?  I downloaded it but didn't write it down because I assumed I would be able to bring it up in device manager again but no! Teach me to not write things down.

0 more replies
Answer Match 52.08%

I was downloading drivers on my dell opitplex 780. I decided to upgrade my bios from A08 to A15, since it was the only bios update. When i accepted the update to restart and begin the flash, the screen would not turn on and the desktop stayed powered on for an hour before i unplugged it. After that every time i turned it on the the same thing would happen:the screen would not turn on and the desktop stayed powered when the power was plugged. After researching, i removed the motherboard battery for a few minutes then replaced it. I did not see a jumper. When i restarted i the COMS had reset and i was able to get to "starting windows" but i barely complete before a blue screen appear and it restarts. Does any one know how i can fix this issue? I was updated my bios to see if it would take more updated memory.....i guess not. Oh and with either original or new memory it does the same thing. Sorry for the long explanation.

A:Dell Bios upgrade failed, now computer will not start.

16 more replies
Answer Match 51.66%

I've got an old Dell that I'm trying to get running again but, every time I start it up it goes directly to BIOS. It regonizes my hard drive and all of my other hardware. When I exit out of BIOS it says that I have to replace jumper for settings to be saved. It is now safe to shut down your computer. I have tried booting from a Ubuntu live CD, another harddrive, I've replaced all the cables and I've tried using another power supply. Any help would help because I'm stumped.

A:Solved: Dell computer goes directly to BIOS then won't boot when exited

9 more replies
Answer Match 51.24%

Whenever I boot my machine, it brings up the Dell screen and hangs for a very long time, 1 minute or more, then it boots up apparently normally. However, when it does boot, sometimes my cd-burner is not detected, and is not available in my computer- windows explorer., or listed in the device manager. Equally at times, my second hard drive does not make it into the mix after the os loads. What could be causing this problem?

A:Dell 1.1 ghz, hangs on dell screen 1 minute at booting, cd rom not dtctd at times?

How are your drives hooked up? (what's on which IDE channel).

3 more replies
Answer Match 50.82%

I'm currently trying to fix a laptop that no longer starts up Windows successfully. Letting it normally start up it hangs during startup (left for hours and it goes nowhere). Trying to boot into safe mode, it stops at crcdisk.sys completely. This problem first started when the person using the laptop suddenly had it freeze on them and decided to hard reboot it.

Now, I've tried booting Puppy Linux to access the hard drive and see if I can go about any of the recommended solutions that I've found (deleting possible problem system files) but the laptop just won't boot from CD. I can verify that the Puppy Linux CD works flawlessly but the laptop simply won't boot from it. I'm afraid it has something to do a bad CD/DVD drive (it's an older Sony Vaio and quite a few from what I can find have had similar problems with bad CD/DVD drives) so I'm really at a loss for what to do. The drive has been extremely temperamental in the past, randomly not reading or writing CDs but now it seems like it doesn't function at all. Sometimes it'll sound like it's spinning up the CD to read it but it doesn't load anything and sometimes it doesn't even bother spinning up the CD at all.

Also, I don't have the Windows Vista install CD for it otherwise I'd try that (even though it just as likely probably wouldn't work it seems if the drive is bad) and I don't know if there's some way to access a built in repair fu... Read more

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Answer Match 50.4%

I have a Dell 1545 running Windows 1545. It has frequent intermittent hangs. Typically it happens when I'm running some sort of virus or malware scan, however, it does happen other times as well. I worry that it may be hard drive related however I have run several tests and the drive has passed each time. How can I diagnose this??

A:Windows Vista Hangs

I would advise you to run memtest on your RAM. Faulty RAM can definitely cause your computer to hang/freeze. I doubt it is your hard drive, as an issue with your hard drive would be more likely just to give you an error message of some sort. Also how much RAM do you have in your system? And are you running Vista 32 bit or 64 bit?

19 more replies
Answer Match 50.4%

I have this Dell Laptop running Windows Vista 32 Bit version with 4GB of RAM. When I boot up the computer it will let me log in. After that it will load the desktop with all the icons. If I try to start an application it hangs for long periods of time just showing the desktop or it will go to a black screen with a cursor. If I try to hit ctrl+alt+del it goes to the black screen. I ran a memory diagnostic and it didn't show any problems with the memory. I booted into safe mode and it booted just fine. I shut off as many services during the start up process as I could think of that might not need to run and it didn't change anything. So I decided to try a system restore. It has now been saying that the "system restore is initializing" for the last hour and I have no idea what to do. Any ideas?


A:Windows Vista hangs

Hi -

Hearing that SAFEMODE works OK leads me to believe it is a start-up item. Logon to another user account and see if same symptoms exist.

If no 2nd user account, enable hidden admin account for test purposes -

Regards. . .



1 more replies
Answer Match 50.4%

Good Morning;

New PC running Vista Premium with Explorer 7 Hangs-up/freezes on a regular basis. Specifically going from url to url, page/site will begin to load, blue completion bar at the bottom of the page/toolbar begins to fill and the cursor (blue circluar) turns but page never completes loading. I can wait for hour and nothing happens. When I go to Task Mgr (Ctrl/Alt/Del) it indicates "...program not responding...". Eventually I'll close the program down thru Task Mgr and logon again to the Internet.

I've tried to isolate whether the problem is Explorer 7 or Vista itself as both according to most search engine inquiries are vulnerable to this problem. I have used sfc /scannow to verify Vista files are NOT corrupt and a literal laundry list of alleged fixes for Explorer 7 including doing a "RESET" but the thing persists on hanging- (BTW, ran 4 different virus/malware scans and all came-up clean, so the problem doesn't appear to be virus/security related)-

Does anyone have a remedy as it appears to be a major characteristic with both Vista and Explorer 7 with a lot of fixes- I just haven't been able to find one that works!

Many thanks in advance-

A:Vista hangs and hangs and hangs...EVERY know fix tried with no success...

try downloading 8.0

2 more replies
Answer Match 49.98%

For some reason, Windows Vista on my laptop has begun to stutter. I'll be switching FireFox tabs or scrolling down a page or switching applications and I'll get the busy icon for 30 seconds to 3 minutes and then it resumes normal operation.

The most recent change I have made is installing WinSCP, but I have installed it and used it before with no such problems.

The most recent hardware change was installing a new OCZ solid state hard drive. However, I did not have this problem until almost a month after installing the drive, so I doubt it is related.

I've already tried a cold reboot and this does not fix the problem.

Any suggestions?

A:Windows Vista Stutters and Hangs

hi try looking at updating your drivers from mfr site and if you have a graphics card do the same run your av etc just to rule out any problems their if the problem continues i would uninstall the prog you mentioned just to see if it makes a difference

1 more replies
Answer Match 49.98%

I am currency trying to upgrade to Windows 7 x64 from Vista x64. Everything is going fine until the last step 'transfer files settings & programs' getting stuck at 62% a 'please wait' message appearing than after around 10-15 minutes my computer reboots than informing me that the upgrade was unsuccessful and my previous OS files would now be restored rolling back to vista after following on all steps on here Upgrade stops responding (hangs) at 62% when you upgrade to Windows 7 both myself & using the auto fix I have got rid of any problems that cause conflict as will as removing all usb devices aside from keyboard & mouse
I tried making setup log but it said access denied. Any help would be appreciated

A:Windows 7 upgrade from vista hangs at 62%

Hi. You need to roll back the installation to Vista !

There is additional help for upgrade Vista to Windows 7.
It's a known issue !

Upgrade stops responding (hangs) at 62% when you upgrade to Windows 7

This should help... you need to do it in Vista First then do the upgrade.

Let me know how you go !

1 more replies
Answer Match 49.98%

Hello Tech Guys

A friend of mine has brought in his Windows Vista, so I thought immediately - It's a virus (haha). However, I'm rendered unable to even get to safe mode.

When I choose "Start windows normally" I get to the windows loading screen it waits a little while and restarts.
When I choose "Last Known Good Configuration" it does the same exact thing.
When I choose "Safe mode" (or any spin offs) it appears to be loading everything. However, I get all the way to the file "crcdisk.sys" and it hangs. It does NOT ever get passed that.

I do not have a visible way to even get to the desktop as of now.

What i've tried:

1.) I've tried inserting the installation disk and repairing & re-installing - However, it loads the files and says "loading windows" and never loads or just restarts.

2.) I've tried using GRC's SpinRight to repair the hard disk - didn't work (possibly made things worse).

3.) I've tried booting off of a Linux Distro (Open Suse, Fedora and Ubuntu) and i recieve errors on both of them while loading. (Suspected hd failure)

- I cleaned out a lot of dust, i mean A LOT!
- I suspect the HD is dead or currupt (it's old)
- It appears that even while loading files, it's in 8bit graphics mode (really ugly, uglier than the standard safe mode)

I kind of don't want to let my friend down, he doesn't have the money for a new PC and i'm suppos... Read more

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Answer Match 49.98%

I've tried everything I can think of and used several suggestions I've found on the web, but nothing is fixing the problem. This machine had hundreds of threats detected by MBAM, but still can't get Windows Update to work. Also, a hijacked new tab page in IE "".

I would post DDS and GMER logs, but neither completes successfully. DDS appears to execute, but the screen disappears immediately. GMER runs but then has an error and Windows says the program ended unexpectedly.


A:Vista: Windows Update hangs

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

2 more replies
Answer Match 49.98%

I haven't been able to boot up the windows Vista on my Acer aspire 5315 recently. It hangs with a dark screen. I tried pressing F8 to get the repair windows options. It began checking my system for problems and i then received a message saying that windows cannot detect any problems. The Laptop is a dual boot with windows 7 on the other partition. That works perfectly. I have backed up the data on the Vista partitopn and so am not concerned about losing data but I have some useful software on the Vista partition which I want to keep. I really want to get it working again.Any ideas.

A:Windows Vista hangs at start -up.

have resisted the temptation to format and restore windows vista from Back-up. I have downloaded the boyans utility software and will install it on the windows 7 partition and see if it solves the dual boot vista problem.

11 more replies
Answer Match 49.98%

Hello everyone, hopefully someone here can provide some insight to my problem.

I recently switched to Vista coming from XP Pro and ever since I'll experience random 1-second hangs. What scares me most is that as soon as the 1-second is up, I hear a click, then everything resumes as normal.

I haven't had any complete lock-ups, nor error messages, only frequent 1-second hangs and clicks. It never did this with XP so I'm wondering is there some setting I need to adjust? Perhaps a BIOS update?

My hard drives are nearing the five-year-old mark so I've been pricing some new ones. Could this be a result of a bad hard drive? If so, why did it just start doing it with the Vista install?

A:Random 1-second hangs Windows Vista

7 more replies
Answer Match 49.98%

I have 2 computers with the same issue. They hang when loading into windows vista. I can boot the pcs into safemode. It started out when they both had a virus called Security Tool. The virus was removed but i think it may have taken the MBR with it or corrupted it. I would like to fix the pcs without a system restore. Sometimes the pc screens will go black but everything is running (doesnt go black in safe mode). The computers also recently just did windows updates could this be an issue? I am going to check the video drivers on them and see if i can do a system repair? If these dont work does anyone have any other suggestions other than system restore?EDIT: Topic moved to a more appropriate forum ~ Elise

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Answer Match 49.98%

I know this is a famillar problem but I've tried all the solutions but nothing works
I did a clean install from the CD that came with my computer when I bought it.
It have worked many times before but now it hangs up when it's supposed to start on "Completing installation" and it stays gray. There is no sound from the computer and it doesn't get hot (belive me, when it starts working it gets like 70-80 degrees (and no, not fahrenheit...). But that's another problem)
The reason I had to install Vista is because XP couldn't do anything but making bluescreen and it kept coming messages like " is either missing or damaged".

If u need info about my computer just google "Inspiron 1525" and see the nice comments about it.

If it is any help I'm installing Vista Home Edition SP1 32xBit

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Answer Match 49.98%

As requested, a few extra things to add, i cannot install/uninstall a program because Windows Installer just freezes, cannot use task manager to kill a process.... cannot boot in safe mode (only comes up with black screen)... Windows explorer also comes up as "Not Responding" but operates ok if i disable all add ons .... currently all start up programs have been disabled but problem still persists. Also the attach.txt did not come up when i ran the dds.scr

DDS (Ver_09-03-16.01) - NTFSx86
Run by Yahya at 16:18:55.39 on 28/04/2009
Internet Explorer: 7.0.6001.18000
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.44.1033.18.2046.1112 [GMT 1:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows�... Read more

A:Windows Vista "Logging Off" hangs, Windows Installer and Task Manager not responding

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

17 more replies
Answer Match 49.98%

Hi Everyone
I have a very severe issue due to which my Dell Inspiron Laptop is in  dead state since last one month. I bought this Laptop in 2010 from UK. Everything was ok until last month when first windows user login screen took extraordinary time to show up and then when I restarted my Laptop Windows refused to start giving me following  error

windows failed to start. a recent hardware or  software change might be a cause.
if windows files have been damage or configured incorrectly start up can help diagnosis and fix the problem.if power was interpted during start up choose start window normally.

From Dell Windows 7 Reinstallation DVD, which came with the Laptop, I made bootable USB (as my optical drive does not work) to reinstall windows but after "window is loading files" screen when I click on Reinstall windows link it stucks there like forever. It just shows message "Setup is Starting Windows". I have waited for 4 to 5 hours but it does not proceed further. Someone please tell me what could be the reason for this.
Thank in Advance 

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Answer Match 49.56%

Im kinda new here so dont eat me alive please. okay i have this problem and i tried ignoring it. Now i need a solution because i want to buy new ram. Dell bios say i have 1gb installed. but when i do to direct diagnostic tool it says i have 512 ram. Is there a way to solve this. I am running a Dell dimension e521and on windows xp.

A:Dell bios says 1gb but windows says 512mb

The are a number of free utilities that will tell you how much RAM you have installed. My favorite is SIW. you can get it here My personal choice is the 'Stand Alone' version since it can be launched without an install process. Just launch it after downloading it.

Other progs include AIDA32 and Belarc Advisor. One or any should give you pretty dependable info about what kind and how much RAM you have in your machine. As to why the difference between what BIOS says you have and whatever diagnostic tool you have run, I have no clue.

As a last resort, you can always open your machine and see just what you have installed. RAM sticks are usually clearly labeled.


3 more replies
Answer Match 49.56%

Hey TSG,
I have a HP Laptop running Windows Vista Home Premium 32.
Within the past week it has started hanging as soon as the computer boots. Any application that I boot only works for a short period of time and soon crashes. I ran Spybot and it removed everything it found, however the problem still resumes.
The computers works perfectly fine upon booting into safe mode. I tried System Restoring the computer to a earlier date (before this started happening) to no avail. I am completely confounded as to how I should go about resolving this problem. I would prefer to not have to reformat the computer, so I would like to explore other options first.
Thanks a lot,

A:Solved: Windows Vista Hangs and Lags

13 more replies
Answer Match 49.56%

I am having some problems trying to startup my pc everyday. I takes about 3 restarts to get it on. Sometimes it just hangs on startup and sometimes i get a BSOD. I have suspected that this is due to an infection and but an analyst analyzed my logs and said my pc was fine, so this is probably due to driver/hardware failures.

This is the most recent BSOD i got when i tried to startup today.

Technical info

Any help regarding the matter would be greatly appreciated!

A:Windows Vista STARTUP BSOD and HANGS

I got another BSOD while gaming.

STOP:0x0000008E(0XC0000005, 0X27B3BD80, 0X8059DD43, 0X00000000)

19 more replies
Answer Match 49.56%

Hi, my friend's laptop hard drive has crashed and I bought a 320gb hard drive and I replaced the hard drive. I booted from the Vista install disk, created and formatted a new partition, and now the installation goes fine and hangs at completing installation. The laptop is an HP Pavilion dv6830us. I am fairly new to problems like this and need help!

A:Windows vista hangs at Completing Installation.....

Are you certain the problem was the hd? What were the symptoms?

6 more replies
Answer Match 49.56%

My computer takes forever to shutdown and iv ran many virus scans and they all come back clean. Through my searching many say that's infected. There is a file located in where my music, pictures and such are and its called: s-1-5-21-3686687442-396947522-2918653955-1000.rrr I did notice this:--------------------- LOCKED REGISTRY KEYS ---------------------[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]@Denied: (A) (Users)@Denied: (A) (Everyone)@Allowed: (B 1 2 3 4 5) (S-1-5-20)"BlindDial"=dword:00000000"MSCurrentCountry"=dword:000000b5[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]@Denied: (A) (Users)@Denied: (A) (Everyone)@Allowed: (B 1 2 3 4 5) (S-1-5-20)"BlindDial"=dword:00000000[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]@Denied: (A) (Users)@Denied: (A) (Everyone)@Allowed: (B 1 2 3 4 5) (S-1-5-20)"BlindDial"=dword:00000000and through my searching many say that's infected.

A:Windows Vista "Logging Off" hangs forever

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

2 more replies
Answer Match 49.56%

Hello Folks and thanks for any solution you can provide.
After a normal boot-up in Windows 7 Premium 64 i get the following series of hangs which can be rectified as follows:

1. System hangs; mouse still functional but everything grinds to a halt (browser, explorer you name it)

2. So I place my cursor on the task bar and it is in busy mode;if I left click it a popup box says: "Windows has stopped working, it may start again if you wait etc., etc.

3. I choose to stop Windows rather than wait and the task bar disappears, the screen jerks slightly and the task bar returns to it's normal state and my computer is back to normal, for a while, until it starts the whole sequence all over again. This can happen four or five times and then it doesn't do it again until I reboot or I shut it down and start it again some time later.

What's even more strange about this is my sound starts to deteriorate soon after the last necessary click on the task bar to reset windows to the point where I have to reboot. I've also noticed that my resources become maxed out to the point where I have had the rare BSOD.

Can't figure it out. Any help would be greatly appreciated.

Regards . . . str8shtr

Intel Pentium Duo Quad core Q8300 2.50 MHZ
W7 Home Premium 64
ATI Radeon 5770 1GB
Creative SB Audigy 2 ZS

A:Windows 7 hangs, odd behavior [moved from Vista/7]

Hi and welcome to TSF please follow the instructions here this will give a analyst the files from the bsod's to debug and help narrow down the cause

1 more replies
Answer Match 49.56%

I currently have Windows Vista 32-bit SP1. I attempted to install Pinnacle Studio 12 Ultimate on my Vista machine and the installation hangs. I've let it go thinking it'll clear up after a few minutes but I've waited up to 35 minutes and nothing happens.

I've tried rebooting, installing in safe mode (which won't let me even open the installation file), turning off anti-virus programs and other programs running in the background... Nothing seems to help. The installation program just freezes and hangs there until I CTRL/ALT/DEL it out.

More replies
Answer Match 49.56%

I'm using a Windows Vista Basic computer and it's recently gone really weird. It started off with not being able to log on to Windows... it would just stay on the logon screen with my name, and then it would restart later... and now it's running Check Disk... saying "wait while your computer restarts" - it never does... When I've managed to log on (rarely) it downloaded some updates from Microsoft Update and what it's doing now is trying to install them.. then at the end it says "Installed 3 of 3 : 0% Complete) and still does nothing... is this possibly a virus?

It did say for a short while at one point... whenever I tried to open a program saying something like "cannot be opened due to priveleges/not an administrator" of which I am the only user and administrator on the laptop!!

I don't have access to a recovery CD as the reseller did not supply one, and they will charge for one... and have said I can make one, but can't logon so I can't do that!

The laptop's always been fairly slow, but I'm really not sure what this could be or how to fix it?

Thanks very much for any help :)

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Answer Match 49.56%

I upgraded to Vista Ultimate SP1 rom Home premium. Following this, I downloaded and installed 20+ updates for Windows. However, now the Windows Update function freezes with a blank panel and must be closed using Task Manager. Microsoft support suggested reinstalling the Vista Ultimate upgrade. This cured the problem temporarily. However, the update function nows hangs (again)! I'm tired of reinstalling the Ultimate upgrade so a new solution is needed. I appreciate any help!

A:[SOLVED] Vista windows update hangs

Hi. . .

What anti-virus are you running? Are you using a firewall in addition to/in lieu of the windows firewall?

Check out WERCON for add'l info -
START | type wercon.exe into the start search box and hit enter. Go through the various options listed at the top left of the screen.


7 more replies
Answer Match 49.56%

OK. So I have had this computer for serveral years (2.6ghz amd althlon cpu, 3gb memory, etc) and I've always kept superfetch on, and the time from boot to a ready desktop was always around 40 seconds. But then, last month, I found out that if I disable superfetch, I would get better game performance (because my video card uses shared memory). But after doing this, I did notice that I gained 5-10 fps, but my startup and application load times dropped drastically. For example, Vista would hang at the Welcome screen until around 1 minute after boot and then slowly load all my programs. So, I decided that disabling superfetch wasn't worth it and turned it back on (I had set the superfetch service to "Disabled" and now set it to "Automatic".) But as I saw my apps load fast once more, I noticed that Vista STILL hangs for a whole minute before loading the desktop (cpu usage 0%, cached, free, memory = no change), (which then runs as fast as before I disabled superfetch). I looked around the internet and thought that I had somehow changed the registry key to cache programs and not boot up files. I checked and it seems like it is set to cache both boot and program files (See screenshot). My question is, if so, how come Vista suddenly hangs for so long at the boot screen. I know that it is not a startup program, hardware, os problem, software, or drivers, because it was when i disabled superfetch and enabled it that it started happening. Thanks!

http://jameszhu.zxq... Read more

A:Windows Vista Suddenly Hangs at Welcome Screen

The link gives a 403 Forbidden error - so we can't see the screenshot.

I'd suggest using the Windows Performance Toolkit. Try the steps here: XPerf I'm new at this, but I think that you can skip the StackWalk parts. There's a section on Startup tracing about 1/3 of the way down the page.

2 more replies
Answer Match 48.72%


I have a Compaq Presario Dual Cores T2310,1.5gb and I just reinstall the Windows Vista OS and after installing everything smoothly,I restart the laptop but the booting screen with the word :Compaq" got stuck for 7-9mins after that it loads up as per normal to the desktop.

I have tried to press F2,F10,F11(recovery) but everytime it will get stuck at the booting screen with the word "Compaq" for 7=9mins then loads up as per normal to the desktop.

This is very strange ,can someone help to give a solution.


A:Windows Vista hangs at booting screen for 7-9mins

7 more replies
Answer Match 48.72%

Just for the record...Windows Vista Sucks.....Anyway I had installed XP using a slipstream with the Intel Matrix Storage driver on it and cleared the Vista Installation that came with my computer. After doing this i found that a lot of the drivers didnt work. So i tried reinstalling Vista and it constantly hangs on "Completing Installation". Any Ideas? I dont have a floppy so i will need to slipstream if i have to.

A:Windows Vista Hangs At "completing Installation" On Install

Come on guys....wheres all the computer geniuses out there...i need your help!

4 more replies
Answer Match 48.72%

OS: Windows Vista 32 Bit Home Premium
I am unable to install recent Windows Vista updates because the updater hangs at "Checking for updates". Attempts to fix the problem seems to have made the problem worse.
Before attempted fixes 13 updates were detected and I selected 11 to install ... but the download stalled with 0 bytes downloaded.
Then I tried a couple of fixes ... and now "Checking for updates" hangs ... and "Most recent checks for updates" says "never" ... and "Updates installed" says "never".
Here's what I've tried:
"Resetting the entire Windows Update Component manually"
I did this using the command prompt as outlined in the article. This created a new Windows\Catroot2 folder and a new Windows\System32\SoftwareDistribution folder ... which I assume is the reason for the "never" labels mentioned above.
Installed the latest version of the Windows Update Agent.
I used file "WindowsUpdateAgent30-x86.exe" with the /wuforce switch and ran it from a HDD not containing the OS.
3. Read more

A:Windows Vista Update Hangs at "Checking For Updates"

Is KB3145739 already installed? If not, you can try to download and install it manually:
This patch can really help.
(First disable Windows Update. After applying this patch, check the updates manually. Later you can enable it again if you want.)

6 more replies
Answer Match 48.72%

This is a brand new computer and so does not have any OS installed currently, when i try install windows vista, it will stop randomly either while the black and white "windows is loading files" screen is up, or the green windows loading bar imediatly after, or this green windows bar will disapear and then a blank screen will appear. i have tried leaving it for several hours on each part mentioned above but nothign changes.
the hardware is:
-Asus p5q3 delux Mobo
-Intel quad core cpe
-4gb DDR3 Ram
-XFX Geforce 9800 GTX 512MB
-Seagate 320GB HDD

A:Windows Vista fresh installation hangs indefinitly

6 more replies
Answer Match 48.72%

I am having trouble with a 6 month old IBM R51 laptop - when I select TURN OFF COMPUTER from within Windows and the START button - the computer sometimes hangs and will not shut down. I have to press the power button to reset. Any idea what could be causing this?


A:Computer Hangs When Turn Off Computer Selected In Windows

Welcome to BC! There are many possible causes, however there is one common cause. Often XP's exit sound file gets corrupt and if it does not run then XP won't shut down. I am not sure based on what you have told us so far if this is the issue or not, but let's see:Go to:Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices > Sounds tabUnder Program Events scroll down until you see Exit Windows. Highlight Exit Windows by clicking on it once. Then under Sounds choose None. Click Apply and finally OK. Reboot if possible, or shut down computer and restart manually. Once it is up and running, shut down computer by going to Start > Turn Off Computer. See if it will shut down on it's own now.If it does, the only difference will be that you will not longer hear the 2 seconds of music that XP usually plays as it shuts down.

3 more replies
Answer Match 48.72%

lighting hit my old computer so hubby bought me a new dell with vista on it,can't get half the web site to open and some of my downloads want download. its a dell 1gb shared dual channell sdram
250gb hard drive
amdathlon 64x2 3600+ dual core processer

can't get my dsl to work been with them on phone all day

what do i do thanks oh yes im useing dial up now and so slow

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Answer Match 48.3%

HELP!!!!! Here's the scenerio: Computer freezes at the same "Set Up Windows" Screen each time during Windows Vista Home Premium clean install from factory recovery disks

1. HP PAVILION dv6000
2. Just installed new HDD (Seagate Momentus Laptop, 500GB) because system was freezing with old HD (WD Scorpio 320GB) and Diagnostic tool in Bios said to replace HD, so I did.
3. Able to read old HD drive via USB connection to a different computer, so data is safe
4. Ordered and received recovery disks from HP for my particular laptop and have tried to clean install 4 times.
4. PROBLEM OCCURS AT "SET UP WINDOWS" SCREEN asking for Country/Region. Mouse is frozen, and system just hangs (dead).

As I said at the top: HELP!!!!!

A:Solved: Hp laptop hangs during windows vista clean install

16 more replies
Answer Match 48.3%

I have a DELL Vostro 200.
4gig RAM/160gig HD
it was running fine for 2 years, then suddenly it began to hang for several seconds to even a minute, randomly. I booted up in safe mode and it seems fine. Ive run chkdsk and it reported no errors and i ran the hard disk diagnostic in Vista and no issues. I did notice that the event viewer keeps reporting an error id 7 and a bad block, alot! is my drive history? why no performance issues in safe mode?

Thanks in advance

A:Windows Vista Home Basic suddenly hangs randomly

hi if you post the info from your event viewer someone may be able to help you track down the issue you say you have run chkdsk have you run sfc /scnw also re safemode less things running while in safe mode

3 more replies
Answer Match 48.3%

I don't think I have actually gotten a BSOD yet on this computer. It's about 1mo old. As the title says, I've been playing some games, and my computer will freeze during a game. There's no BSOD, but the audio will loop/hang. Nothing works and I have to do a hard reboot.

This is the Windows log about it:


Fault bucket 2287316114, type 5
Response: Not available
Cab Id: 0

Problem signature:
P1: swtor.exe
P3: 6.1.7601.2.1.0

Attached files:

These files may be available here:

Analysis symbol:
Rechecking for solution: 0
Report Id: 6338c8f3-28d9-11e1-b570-f46d044f9e60
Report Status: 0

Computer Stats:OS: Win 7, 64 bit
Original OS: Yes
System Age: 1mo
OS Age: Same as system, never reinstalled
CPU: Intel i5-2500
Video Card: XFX HD-695X-CNFC Radeon HD 6950
Memory: 2x4gb G.Skill Ripjaws X Series
Power Supply: OCZ ModXStream Pro 700W

Etc:I've run memtest and it came up with nothing.
I've run driver verifier and I haven't bsod'd.

A:Computer hangs while playing game, no BSOD, audio hangs

You are not getting any dump files

You are playing Star Wars, can you uninstall the Game, delete any folders that it has on your computer under C:\Program Files\
Resintall again

****Or if your game comes with some kind of repair function run that before uninstalling****

1 more replies
Answer Match 48.3%

I recently install Windows vista on my Acer computer. The opsystem works fine but when I go into my computer it says that my computer is a dell? It still says my hard drives are acer, but in system properties it says the manufactuer is dell? Any help would be appreciated. Thanks.

ps I have reinstalled vista three times already.

A:Vista is Mistaking my computer for a dell

9 more replies
Answer Match 48.3%

Hello, this is my first time posting here.

I am working on my sister's laptop, it's Dell Inspiron 1720, only a few months old. Last week she encountered a problem upon booting up and received the BSOD and then the option to repair the computer. It would not repair and would not restore back to previous dates.

She called Dell for support and found that she has to pay mega bucks just to get support.... The only thing they helped with was ensuring that the hard drive was not at fault since the fn key upon reboot did the diagnostic and ruled out hard drive problems. I am suspecting the latest windows update may have caused this since she did the update the day before and suddenly this repair option occurred.

She was provided the Dell disk with Vista disk and a drivers disk with the system... can I reinstall Vista overtop without losing any of her programs and data (I used to do this successfully with Win98 and XP). I looked through the tutorials here about Vista help but didn't see this option available.

Appreciate any help you can give me.


A:reinstall Vista on Dell computer

It depends on the disk provided. If it offers to upgrade or repair, it should keep all information in a windows.old folder.if it is a destructive restore, it is just that. destroys data..You can save the data currently on the drive by downloading a copy of ubuntu desktop burn it to disk and boot to the live cd.. then backup all needed data, restart and do a full system restore from the dell cd's.

9 more replies
Answer Match 48.3%

On the Monday July 26th i was hit with a virus bomb with 4 types of rogue software, a bunch of trojan and including a smitfraud-c. I got rid of these viruses, but I accidently wiped a section that i supposed to not touch. Apon rebooting my system i get a dell bios loading screen then just black.

I tried to go to safe mode it shows the files loading, but it won't go to the windows screen. I have a installation cd for windows but some of the files won't load properly. i tried making a CD-RW copy on my reinstallation for windows, but my disk won't read 4 files.

A:dell bios load then black screen no windows logo

and welcome to the Forum

If a repair install did not help, probably your best bet is a clean install. You can take the drive out to salvage any data you cherish that is not backed up.

You can get a reinstallation guide specific to your Dell here

11 more replies
Answer Match 48.3%

Hello and Thanks in Advance.

I am experiencing BSOD crashes and a buggy driver could be the culprit. Dell recommends updating the BIOS prior to the drivers.

I checked Dell's website and the current BIOS for my machine is A08 and my system at present is A05, so maybe this should be done anyway.

The BIOS update is just a .exe file.and its description is "Dell Computer Flash BIOS Upgrade."

I am afraid to run the BIOS update in "normal mode" because of these persistent crashes. Who knows what state my computer will be in if it crashes/freezes during a BIOS update.

My computer runs fine in "Safe Mode." Would it be OK to update my BIOS through Safe Mode so that I don't have to worry about my computer crashing in the middle of the update? Does the computer care if this is done through safe or normal mode? Should I log in as an administrator to do this also?

If anyone has any advice, I am all ears. Thanks!


A:Is it OK to run the Dell update BIOS application in Windows Safe Mode?

9 more replies
Answer Match 48.3%

I replaced the hard drive in my Dell Dimension E521, with a new 320GB (non Dell Specific) WD unit, and loaded Windows 7 Pro (again, non Dell specific version). The old hard drive was bad.

I downloaded the 1.1.11 BIOS update ( to a bootable USB flash drive. When I boot the computer off of the flash drive, it comes up with the C: thing and does nothing else.

Am I supposed to type something in there, to get it to update the BIOS or access the file on the flash drive?

I'm kind of new to this stuff, but learning...

I want to update the BIOS, to be able to install the AMD Athlon 64 X 2 6000+ processor. The current version is 1.1.6.

Thanks in advance for any advice...


A:Dell E521 Bios Update Question with Windows 7 Professional 64-bit

i believe you are suppose to run the bios update program from within windows. So when you have windows running; try running the bios update there.

2 more replies
Answer Match 48.3%

I have a Dell Studio 540s desktop purchased in 2008 which originally had Windows Vista, 32-bit OS factory installed.  I have since upgraded to Windows 7, 32-bit and when I recently attempted to update the BIOS after an error prompt, I found that Dell only provides updated drivers for Windows 7, 64-bit OS.  Is there any way of updating my BIOS, the last version being 2009?  

A:Dell Studio 540s desktop BIOS update for Windows 7, 32-bit OS.

From the Bios file page =

3 more replies
Answer Match 48.3%

I have a new XPS 13 (Service tag 64K2KC2 ePSA Build 4304.07) that I have only had since the 16th of this month.
All has been fine until a couple of hours ago. A Dell message popped on the lower right hand corner to of the screen to tell me there was a Dell bios update. I selected to install the bios update and now the laptop will not boot.
I get the Dell logo and then a plain blue screen. 
Any ideas how to recover the system?



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Answer Match 47.88%

Hello , I have a Dell Inspiron 530 running Windows Vista Home. I am trying to access the system BIOS and it has a red password log in screen. I tried to guess and enter several log in passwords including  the word DELL and none of them worked. I didn't want to enter too many wrong passwords because I didn't know if the system would lock me out. Can anyone help me by pass the BIOS log in password or some how disable it ? Thank You in advance.

A:Dell Inspiron 530 BIOS is locked with password requesting help to unlock BIOS

Thank you for writing to Dell Community Forum.
Request you to contact Dell team for the BIOS password either via DellTechCenter in Facebook or @DellCaresPRO on Twitter and they will be able to provide you a BIOS password once the ownership of the system is confirmed.
Do reach back for any query.
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

3 more replies
Answer Match 47.88%

When I press Restore Settings button in BIOS setting (through F2 when Dell logo is displayed at booting) then the dialog with two options is shown:

BIOS Defaults
Factory Settings

What is the difference about these two options (BIOS Defaults vs. Factory Settings) please?
Thank you.

More replies
Answer Match 47.88%

Hi,I have been using Windows 7Ultimate & Vista Ultimate for over a year now...I use my wireless IDEA Net setter to access internet ( My usage of Internet is approx 15-18 yrs a day and after usage of couple of hours ...the net connection automatically goes from Idea net setter bar as shows in pic 1(attached).The computer does not show connected hardware in system(pic 2 & pic 3 attached.)Pic 1 :- pic 1Pic 2 :- Pic 2Even if i unplug & plug device again it doesn't start and few applications or sometime computer hangs. I have 2 forcibly restart the computer which again takes ages as...while shutting down it gives messages stopping services which is displayed for a long time post which it shuts down and restarts with a window says ?Safe mode/network/ and start windows normally).Reboot times differ but every time is close to 42415 seconds ?and the nagging error comes that windows has recovered from unexpected error ..Details attached.Pic 3 Pic 3Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7100. Locale ID: 1033Additional information about the problem: BCCode: 9f BCP1: 00000004 BCP2: 00000258 BCP3: 84FCDD48 BCP4: 82B68B24 OS Version: 6_1_7100 Service Pack: 0_0 Product: 256_1Files that help describe the problem: C:\Windows\Minidump\103109-25256-01.dmp C:\Users\RobinSaini\AppData\Local\Temp\WER-4664... Read more

A:Windows 7 & Vista Ultimate hangs when connected to wireless data card

Hi.Welcome to BC.A small program called BlueScreenView will read your minidump file and may help you pinpoint the problem - put a pic or screenshot onto the forum, you should first upload it to a hosting site, eg. PhotoBucket or any one of many, then get the code for bulletin boards and post that. You can have a practise in Test and Scribbles.At the top of every page here there are tabs which will give you a heap of useful info - check them out.Cheers

4 more replies
Answer Match 47.88%

I have an HP G61 that is hanging itself up right after the HP screen before windows starts. The esc to startup works, hard drive tests good, memory as well. so computer seems to be functioning, Just no OS, to speak of. F11 doesn't work, nor F8. but everything for the basic computer works fine. So, its power up, HP logo page 3 seconds or so, then black until a hard boot shut down. Can anyone assist me thank you.

More replies
Answer Match 47.46%

I have Win7 Ultimate installed on a Dell Optiplex GX620 P4 hyperthread, approx 6 years old. Bios is most current Phoenix ROM Bios Plus 1.10 A11. I have 2 sata drives and 2 IDE drives installed. Boot is from SATA 0. SATA drives 2&3 are not present. All is well with this part of the equation.

I had been running a Seagate 250GB IDE drive (ST3250824A) as BIOS drive 4, master drive, jumper selected. I just installed a second 120gb Seagate IDE (ST3120026A) as a slave, BIOS drive 5. That was when things got interesting. When I rebooted BIOS took a long time to load, and then reported that neither IDE drive was present. I then did all the obvious things: Disconnected one drive at a time - BIOS would recognize the connected drive. Switched master & slave drive positions. Changed jumpering from master/slave to cable select. Installed a new ribbon cable. Checked that BIOS drive recognition was set to 'Auto' for both drives. Results are always the same: either drive is recognized when only one is connected but BIOS does not recognize them when both are installed. On boot I receive a warning that IDE Drives 4 & 5 are not present and have to press F1 to continue. When I enter Setup BIOS reports the drives as unknown drive type. When only one is connected BIOS accurately reports the drive model # & capacity.

After going through all this,I decided to bring WIn 7 up and see what would happen. To my surprise, W7 showed both drives and worked fine. Device Manager prop... Read more

A:Dell Bios Doesn't See IDE Hard Disks but Windows 7 Does & Works Fine.

The only time I've found something similar is when I had a CD drive as MASTER on an IDE port and a hard drive as slave. It seems BIOS would inquire or skip on the CD and not bother waiting for a response on the hard drive. Windows would see it fine as by that time, it was spun up, etc. But BIOS never showed it, only the CD drive. Access to hard drive was not a problem.

3 more replies
Answer Match 47.46%

I ran into an issue recently with 3 Dell E5570 with I7 6600U CPU and dedicated graphics card. The entire system stops responding randomly and gets worse after some time. The fix I found was to update the Bios firmware from dells drivers website. Released Jan 29th. When attempting to upgrade the bios, 1 of the processes will fail. A second update to the bios firmware will complete one of the steps needed to update all areas of the bios. So update the bios twice, back to back. After this attempt to boot into windows. It will likely still not work. What I found was to shut down, unplug the power cord, then wait 30 seconds, then plug back in. This should restore the OS to working condition. This happened to me on 2 brand new machines.
I attached some pictures that will show the weird issues that were occurring. If you have similar issues, then its likely the bios. You will need another machine to download the bios exe file onto a flash drive. Insert flash drive, then when you boot up the computer and see the dell logo, push delete a few times until you see the text on the upper right, then push f12 several times until you get in. Then go to bios firmware update. Select browse, then click on the bios exe file you downloaded. Takes a few minutes to install the firmware that will fail to complete the first time. DO NOT SHUT OFF THE COMPUTER DURING BIOS UPDATE PROCESS!!!!
Btw, these machines were only a few hours old when this started. Track pad would not respond properly, random win... Read more

A:Dell E5570 Booting issues, Windows Crashes, Bios Firmware

this just happened to me after doing the a07 bios update.  it failed on the firmware and then crashed on reboot.  it is now trying to do a repair and that is not working either

3 more replies
Answer Match 47.46%

Help! I'm caught in a loop! I have a notice on my computer (after sitting idle for a while and with a lot of windows open at the bottom) that says:

"Notice - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard.

Press F1 to continue, F2 to enter SETUP."

When I press "F2," it takes me to the system setup menus which I can access. When I press "F1," the message below appears:

"A disk read error occurred
Press Ctrl+Alt+Del to restart."

After doing that, it takes me back to the first message. Any suggestions?

Computer type (different from "OLD COMPUTER" in profile)
Dell Inspiron 530 with Vista

A:Caught In Loop - Dell/Vista Computer

Can someone please help me with this?

3 more replies
Answer Match 47.46%

The computer is a Dell Inspiron 1525 with Vista Home Basic 32 Bit Sp2 Intel Celeron CPu 550 @ 2.00 GHZ, 1 gig Ram Mobile Intel 965 Chipset Family

My friend's computer was slow so I tried to do as much as I could to help it. I updated their service packs 1 and 2. I updated their Java. They had Utorrent on it so I uninstalled that. I got them using Firefox. I ran a Malwarebytes scan. I also used Ccleaner. I also ran Kaspersky scan.
The computer is still incredibly slow to open files and I'm scared it has been infected since it was vulnerable for many years.

Any help would be appreciated.

DDS (Ver_11-03-05.01) - NTFSx86
Run by natasha at 14:49:56.27 on 21/04/2011
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_24
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.2.1033.18.1013.133 [GMT -4:00]
AV: Kaspersky PURE *Disabled/Updated* {56547CC9-C9B2-849D-8FEF-A496150D6A06}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Kaspersky PURE *Disabled/Updated* {ED359D2D-EF88-8B13-B55F-9FE46E8A20BB}
FW: Kaspersky PURE *Disabled* {6E6FFDEC-83DD-85C5-A4B0-0DA3EBDE2D7D}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System3... Read more

A:Vista 32 Bit On Dell Possible Java Infection [Computer 2]

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

3 more replies
Answer Match 47.46%

Hi all,
I have a spare computer from work, but I do not know the password to log in, and so would like to wipe it. Ergo, I decided to try and boot the computer using a USB thumb drive with Ubuntu on it, so as to wipe the windows partition on the hard drive and then install Ubuntu. The computer boots normally to the Windows XP login screen. When I press F2 or F12, there is no display output. I have tried this with a variety of monitors and with two D-SUB cables (one at a time). These are the Samsung LT27B551EW, LG 27EA63V-P and Dell Rev A00. None of them show either the Dell splash screen or the BIOS screen. I have tried pressing F2 and F12 at strategic intervals (every 2 seconds) but still there is no display output. I also know that I was able to access the BIOS on the same computer a few months ago, but I forgot which displays I used then - I had to wait for permission to wipe the hard drive.
I have also looked up this problem in a number of other places, and found that this is supposedly due to an incompatibility of some kind with the monitor. However, I am not sure as to how I might go about fixing this issue, as I do not have any other monitors or cables which work with the Dell - all my other cables are either HDMI or other sorts of cable which do not plug in to the Dell. If there is a way to use the hard drive and wipe it without accessing the BIOS I would also be grateful to hear about that too.

A:Dell Dimension 3000 skips Dell splash screen and BIOS

Try connecting the USB stick before you power the system on.
You can try this too:

Power off, and unplug power cord from rear of PC
Press/hold power button for ~30 sec
Reconnect power cord to rear of PC
Power on and immediately tap F12 a couple of times

1 more replies
Answer Match 47.46%

All of a sudden, Vista just stops working. I press the power off and then it reboots. It makes me select restore and then gets to working again. I tried to run the dis defrag in Windows. It starts chkdsk but hangs on the last stage at 201465 out of 206384 files checked. I then have to press the power button for a few seconds and skip the chkdsk program and it goes into windows. it runs for a while and then hangs and I cannot do anything. What should I try to do?

A:Vista Hangs and chkdsk hangs

Have you tried getting into safe mode?

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Answer Match 47.46%

My laptop running on vista 32bit home premium .... it's suddenly stop working and it stays at microsoft windows loading bar forever and ever. I tried restoring, repairing,ran chkdsk and sfc /scannow.

Ran system scan (SFC/scannow).

Got message:

"Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example

I am attaching the CBS.log and CBS.persist log

Appreciate any help from one of our most valued vista experts.

A:Vista hangs at Windows Loading Bar... Resource Protection found corrupt files

Just boot with a recovery CD and follow instructions
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that cam... Read more

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Answer Match 47.46%

I was wondering if anyone would be so kind to assist with a problem that suddenly started with my second computer (Dell Vostro 400)
Its running windows 7 home premium and all the sudden it now stops at the Dell bios version screen. It did this a couple times the lastfew days, but when I restarted it, it booted ok, but when I checked on it later then the computer was frozen again with a black screen.  I have borrowed another computer from work and swapped out the hard drive, and it works fine with the other computer (same hardware). So I dont think its the hard drive. Any advice on this would be much appreciated.

A:Dell Vostro 400 - freezes right away at Dell bios version screen

Oh, I should mention that I do hear one beep and then the Dell screen shows up and then freezes.

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