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Vista boots into blue screen w/ cursor (black screen in safe mode)

Q: Vista boots into blue screen w/ cursor (black screen in safe mode)

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...

Ideas?

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Answer Match 100.8%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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Answer Match 91.8%

Having an issue with a laptop that has Vista installed.  I am getting the dredded black screen with movable white cursor.  There are no system restores available and I cannot start in Safe Mode.  I can start from a recovery disk to access the command prompt
 
I have seen many people running FRST in this forum for the same issue.  I was wondering if anyone would be able to try and assist me and, if they recommend me attempting to use the FRST program, I can post the results.

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Answer Match 86.4%

Having a problem with my sister's XP system. It boots up fine normally, then Norton pops up a warning that trojan.vundo has been found and can't be automatically removed. Went to the Symantec site and downloaded their manual remover and followed the instructions... restore off, disconnect from the net, etc. The scanner remover runs, and does locate a few files that it says are suspicious, then pops up at the end and says that trojan.vundo has not been found. The warning message never disappears from the screen at any time. I then tried to boot the computer in safe mode to attempt the same scan/remove.

This is where my real problem occurs, the safe mode prompts all work as advertised, eventually reaching the welcome screen with a default graphics driver. I select ANY username and the system completes booting into a safe mode window, complete with the words "Safe Mode" in all four corners... and absolutely nothing else. It's a totally black screen. No icons, No start button, No nothing. The mouse navigates, but no amount of clicking or double clicking does anything. I can ctrl-alt-del and produce the task manager. I can tab between the applications, processes, networking and such, and have to eventually use the task manager to either log off, exit windows or restart the computer.

At this point, I'm more concerned about the safe mode failure than I am the trojan. I can solve that problem with one of several scanners that I've downloaded, but ... Read more

A:XP safe mode boots to a black screen

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Answer Match 85.5%

Hello,

I am having a problem. One of our computers will only boot in safe, If I try to boot in Normal, or Safe with networking, I get a blue screen.

Symptoms before this problem: It had several fake "Anti Virus" programs. Unfortunately I cant remember their names....I know one was defender.exe
Please Please help with this one!!!!

Below are the needed files as requested in the Sticky thread.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:42:23 AM, on 8/31/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sunbelt Software\SBEAgent\SBAMSvc.exe
C:\WINDOWS\Explorer.EXE
H:\Utilites\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCOM/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bing.com/sphome.aspx?mkt={SUB_RFC1766}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bing.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPCOM/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http:... Read more

A:Boots only in Safe Mode, Blue Screen

anyone please?
 

2 more replies
Answer Match 85.2%

1st Post...
HP Pavilion laptop,
AMD Turion X2 64
Vista SP1 with update as of early January.

Always have problems booting, specifically hard disc errors reported. chkdsk runs, fixes problems, boots up. Then seemed like hard disc crashed. New hard disk and reinstall Vista and apps supplied by HP with recovery disc. There is no "repair" option (or I can't find it). Replaced disc again. Same problems. Am convinced it is Vista hosing my laptop up.

New problem = Windows boots to a black screen with the cursor arrow in the center. I can move the cursor with the mouse, but that is all it will do. No other key strkes seem to have an effect. In lieu of formatting and re-installing the OS and apps per the HP supplied recovery CD's, is there anyway to get past this? F8 does not give a "repair" option.

I'll upgrade to Windows 7 as soon as this is recovered. Hate to loose my data and have to reinstall all after market apps... AGAIN...
Thanks in advance for any guidance!
John

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Answer Match 84.6%

Hello. I recently had my laptop fail in a strange way. My gf handed me the laptop after trying to load Minecraft. It crashed the computer to a BSOD and I attempted a system restore. I'm sure the BSOD was related to my graphics card (Nvidia).
 
It looked like it had succeeded, yet after several hours the restore ended and reported failure. I restarted and loaded into safe mode(w/ command prompt). It loads into windows fine, at least it seems, because I am left with a cursor and a black background screen. I can move the mouse about. I press alt+ctrl+del and no dialog box appears. I tried the stickykeys trick but that wont show up; let alone I'd disabled it in the past. I am stuck at this black window with a cursor.
 
I then scanned the HDD by taking it out and using my external bay. I used chkdsk /r and it found something with a bitmap error. It corrected the volume. I also used sfc /scannow pointing toward the external drive (pulled HDD from my laptop). Again, nothing found out of the ordinary. I thought the original chkdsk scan worked. I put the laptop back together and... Same results. Black screen with cursor in safemode(all options), and regular boot. I have followed these posts/tutorials so far:
 
tl;dr Black Screen with cursor in all boot modes, after following other searched posts/guides still broke.
 
http://www.bleepingcomputer.com/forums/t/516652/black-screen-on-startup-cant-load-safe-mode/
 

 
I also tried Avira Rescue System ... Read more

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Answer Match 84.6%

Am in abit of trouble here what's happening is I can't get back into Windows am getting black screen with cursor I tried many diff things with no avail and also left it into computer repair shop and they tell me I have a damaged partition and that the only way around it is a fresh reinstall which I don't want, am just wondering is their any other way around to retrieving data with some kind of software I could use? Thanks in advance

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Answer Match 84.6%

Hello. I am trying to fix an HP G62-367DX Notebook PC.
Operating sys: Win 7, 64bit, AMD Turion(tm) 530II Dual-Core Processor, 4GB, 2.50GHz. I had this laptop since December of 2010 and on June of 2013 is when I used my notebook PC and was initially of no use. I have been working on my laptop on and off since. I am not afraid to open the sucker up and get this thing up and running.

The problem started out with what most ppl call it, the "blue screen of death". Like most ppl, I did ignore the blue screen and did a restart which brought me to the normal Windows screen and then it would start back up just fine. I found this in Device Manager's (Hidden Files):
Non-Plug and Play Drivers
-! ehdrv
-! epfwwfp
-! Security Processor Loader Driver
I am not sure if it has anything to do with what it was the blue screen situation, but I tried searching on the net on what it all meant and to see if I was able to fix it, but before I was able to do something about it, the blue screen kept popping up and it was getting worse.

The problem progressed to where on Windows startup it would just stop there, blue screen would pop up and of course I had to restart it and do an F8 key press for Safe Mode. I had to work on Safe Mode for a good couple of weeks before I can figure out the problem/s. I believe I had went into the system and found out it had something to do with some kind of error... *sigh* I did write it down, but that was like a month ago and I am unable to locate my ... Read more

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Answer Match 84.6%

Hello,I am dealing with a problem a few days now and I can't find a solution for it.When i boot my pc, windows load to desktop and after a minute or so i get a blue screen with the error message:QUOTESTOP: 0x0000008E (0xC0000005, 0x80635AC1, 0xB490796C, 0x00000000)Also nod32 icon was red but i couldn't click on it (windows were buzy loading other programs).I booted pc in safe mode and tried to run nod32 but it wouldn't start. I uninstalled it and tried to install Kaspersky but due to safe mode i couldn't install it. I then downloaded malwarebytes and run a full scan.This is the log from the scan:QUOTEMalwarebytes' Anti-Malware 1.44Database version: 3554Windows 5.1.2600 Service Pack 2 (Safe Mode)Internet Explorer 6.0.2900.218014/1/2010 12:46:54 ???mbam-log-2010-01-14 (00-46-54).txtScan type: Full Scan (C:\|G:\|H:\|)Objects scanned: 554114Time elapsed: 1 hour(s), 37 minute(s), 26 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 6Registry Values Infected: 3Registry Data Items Infected: 1Folders Infected: 2Files Infected: 4Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft&#... Read more

A:Infected, Blue Screen, PC only Boots in Safe Mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Answer Match 84%

I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.

Help!!!!
 

A:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\appPatch\drvmain.sdb
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!
 

2 more replies
Answer Match 83.7%

Hello,

AMD Phenom x4 9750 Quad Core Processor
8Gb System Memory
750 Gb Hard Drive
ATI Raedon HD 6670
Windows Vista Home Premium 64 bit SP1
Mother Board - M2N68-LA

My Problem

Computer starts up...passes that Functions Keys screen...and goes to a black screen with
a blinking cursor.

I cannot do the F8 thing to enter Safe Mode and non of the "F buttons...Fll or F whatever"
will give me the option to use the Restore Points feature.

I have tried resetting BIOS and CMOS by moving jumper pins around on the motherboard
...even removed the motherboard battery and replaced it (following other internet articles
about my motherboard and how to do it)...all did nothing

I have a CD called "Ultimate Boot-up CD" and it will Run...this is the CD that got me in
trouble and in this situation...ONLY because i was messing around with features that I
was ignorant about

If it matters...this Ultimate Boot-up CD also has a program on it called "Partedmagic"
it is supposed to be for partitioning or something...but only through this program am
I able to access the internet through Firefox...I also have access to a laptop with the
ability to burn CD's, not DVD, if I need to create some other boot up CD to fix this
Why I think This Happened

Attempted to use "Ultimate Boot-up CD" to retrieve photographs from a Ten year old Hard Drive
from my very first computer (Maxtor 40 Gb)

My new computer (currently mr.blinking cursor black screen) has connection... Read more

A:Blinking Cursor, Black screen, no Safe Mode

Have you removed the Maxtor 40GB drive from the system? If not, give this a shot and see what happens for starters.
 

2 more replies
Answer Match 83.7%

Hello all, my BSOD problems are thankfully a thing of the past now! However, I have a new issue that has been quite confusing to me. When I log in to Windows normally, I'm presented with a black screen and a cursor. Through findings of my own I've found that it's because windows explorer is failing to launch. Upon trying to start it by opening the task manager via CTRL+SHIFT+ESC and opening a new task, I'm presented with an error code that tells me windows explorer failed to launch (I believe the code was something like 00x000002...I'm currently at work and don't remember it exactly off the top of my head). So I attempted to restart in safe mode, and that worked perfectly fine. I ran my virus scanner (Kaspersky Internet Security) and found no threats. I then attempted a system restore, and that failed to complete for an unknown reason. The next time I tried logging in to windows normally, it gave me the black screen again. After some frustration, I gave up on trying to fix it for a while and shut the computer down. After turning it on, however, I was able to open windows explorer manually through the same method I mentioned earlier, and it actually opened this time. I ran the sfc scan through the administrator's privilege command prompt, and was told that there were files that were corrupted but could not be repaired. I don't have a windows CD and am not sure where to go from here. Should I start my computer on safe mode with networking... Read more

A:Black screen with cursor, safe mode works

Here is the CBS log I mentioned in the OP. Not sure which information is relevant, but I had to trim most of the document and left just the most recent stuff from the very bottom.

Another note is that upon starting in safe mode, I received a message saying that System Restore did not work, and that an unexpected error occurred while the computer was attempting the restore.
 

7 more replies
Answer Match 83.7%

I decided to start a different topic because an earlier issue became something else. Earlier I was experiencing problems with thumbnails being mixed up and a system restore was suggested.
Before the system restore I also followed a guide which detailed specific Windows updates to uninstall (something to do with tracking software).
It's worth mentioning that I've been able to restart normally after uninstalling certain tracking-related things.
After attempting a system restore I got stuck on a black screen with an active cursor. I can't get into safe mode and nothing in the repair options seems to be helping. I don't have a Windows 7 CD.

A:Black Screen & Active Cursor, can't get into safe mode

Please close this topic. I somehow managed to get back into my computer after a long repair scan (that didn't work before).

2 more replies
Answer Match 83.7%

Hi TechGuys and Gals,

Everything was as normal with my Win7 PC yesterday. Late in the afternoon I walked away from it, screen saver came on, and when I returned, the screen was black. I did a system shut down with the power button for the night.

This morning, I turned it back on. I can get to the logon page, login, and then it goes black with NO cursor. I try to get to Task Manager but no go. I F8'd so I could open in safe mode, but that went to black just the same.

The only thing I did 2 days ago was run a short .exe that was a fix for a bug in the Neat company software I use. I can only think that the screensaver caused this.

Anyhow, does anyone have any ideas on how to fix this? Thank you!

Sunny
 

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Answer Match 83.7%

Hi,
 
I seem to be having the very common problem of a black screen with just a moving cursor. I have tried Safe Mode, Last Good Configuration, and every other option in the F8 menu, but always just the black screen.
 
I have brought it to a computer shop, where they told me to re-install everything. This is not an option now. I want to make sure that I have tried everything to get my data back, before even thinking about re-installing. 
 
I read about FRST64 and wondered how to continue, because obviously I do not understand anything about logs, and I don't know if this FRST64 can fix it on it's own, or just scans for problems. And if it just scans, then what do I do with that?
 
Some guidance would be very much appreciated.
 
Thanks.
 
Suzanne

A:Black screen - moving cursor - no safe mode

If you can't boot into Windows you can't run FRST64, so that is not an option. This problem is pretty common, unfortunately it could be caused by one of several reasons, hardware (ex. RAM), software (windows or driver/s), or an infection. Just to set your mind at ease, you can use a program like Ubuntu to recover your data.  To do this use the instructions below. Please download Ubuntu, you will need to burn this to a CD in order to make a bootable disc.   To burn a ISO file to a CD or DVD please downlaod ImgBurn and install it. Insert blank CD or DVD into your CD/DVD drive. Open ImgBurn, and click on Write image file to disc.  Click on the Browse for a file icon:  Locate the ISO file you want to burn, and click on the Open button. Click on the blue arrow to start burning the bootable CD.  Please note:  In order to boot from this disc you may need to change the boot order in the BIOS to make the CD/DVD-ROM the first device in the boot order, and the hdd the second device. At HowToGeek there is a good tutorial for using Ubuntu to recover data from a hdd. What is the Make and model of this computer? One thing which we can do is to do a repair installation of Windows 7.  ***Edit:  Please excuse the duplicated instructions for burning a disc.  Both set of instructions contain this information.*** Instructions for a Windows 7 Repair installation. A Windows 7... Read more

6 more replies
Answer Match 83.7%

Last week my laptop had trouble starting up, it had a problem with atidvag.dll if I recall. I wasn't sure what to do but I got lucky and after a few attempts in managed to boot. Now however it doesn't even get to the point where it could tell me what is wrong, no Windows logo. Just straight in black screen with a cursor in the top left. F2 will take me to BIOS (if I am quick), but no other keys work. Booted onto installation media to try startup repair, no joy, rollback also no joy, tried using command line following the instructions here to force a boot into safe mode but no joy.

I am out of ideas, so any assistance would be appreciated.

A:Black Screen and Cursor. No safe mode access.

I hope you can get it going...when you do here are some options to get to safe mode

I think because of the change in bios or the way it boots up you cannot hit F8 fast enough to get safe mode.
Here is an option for a dual boot...safe mode and normal.
Safe Mode - Add to Windows Boot Manager in Windows 8

Also if you are already in windows get to msconfig then select boot and check safe mode startup.

Just a couple of ideas that might be of some use at some point.

4 more replies
Answer Match 83.7%

Unique!!Window 7 7601 not genuine,black screen,only boots in safe mode

However, i have only black screen and mouse curser and "windows 7 ...not genuine" those words at the right hand corner. Nothing else and no more actions could be done on the normal mode although i can move the mouse curser.

Everything works normal in safe mode. i the safe mode i can access usb and network.

Please help to solve the problem with me !!! A lot of thx!!


i receive such a message when i use the software for diagnosis.

A:SOS!!Window 7 7601 not genuine,black screen,only boots in safe mode

Welcome thken.
You need to post your problem here.

Windows Updates & Activation - Windows 7 Help Forums

Please follow these instructions when you get to that section of our Forum.

Windows Genuine and Activation Issue Posting Instructions

2 more replies
Answer Match 83.7%

Hi everyone,
 
I have a all in one DELL Insprion ONE2320, Intel 5 64b OS.  My computer started getting slow and soon even Malwarebytes wouldn't even run.  I'm in Canada and use McAfee supplied by my internet provider Shaw.
 
I successfully booted in safe mode (no networking) and successfully ran a scan using Malwarebytes.  The program found over 1000 files which Malwarebytes has quarantined.
I believe the next step to run an antivirus to check for viruses. 
 
I tired to boot into safe mode with networking...but I get this...loads WIndows 7, I choose my login icon and enter my password, then I get a black screen with a mouse cursor.
I also booted into normal windows mode...I choose my login icon and enter my password...I get a black screen with a mouse cursor.
 
I have tried to download an antivirus program to scan for viruses but all my downloads require an active internet connection to complete the installation.  
In safemode, I try to run McAfee AV, the program starts but the program just hangs (so I'm assuming I have a virus that prevents programs from launching?)
 
Can anyone suggest next steps?
 
Thanks,
Ed

A:Virus? While in Safe Mode with Networking, system boots up w/Black Screen

Mod Edit:  Not necessary to repost, topic moved to Am I Infected - Hamluis.
 
Yes something that preventing you from connecting to network/internet. Go to http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
 
and post your issue there to solve malware problems. Read this before posting
Hope it helps.

1 more replies
Answer Match 83.7%

Hi Guys

I have looked at the forums for any previous probs like this but maybe i can't see the woods for ther trees??

I have a laptop, which was working fine. It now wont boot. I get the options to Boot to last Know configuration - this desn't work, just brings me back to same page.
Boot into Safe MOde With Networking or Safe mode - these two get a little further. A list of drivers being installed appears, but then it sticks and does nothing!!

System restore does not work

Sometimes a blue screen pops up With a *** STOP error message and then it sticks on that.

ANy suggestions about where to start with this......i have a hammer and a blowtorch if that will help

Thanks for any help
Neil
 

A:Laptop Boots to a blue screen OR sticks before Safe Mode

Be sure to let it stay on the driver screen when loading in Safe Mode for a couple of minutes at least, before giving up.

When you get the Blue Screen, note the Stop message parameters, and especially the driver file if mentioned.

Do you have an XP CD that can be used for a reinstall?

http://www.michaelstevenstech.com/XPrepairinstall.htm
 

3 more replies
Answer Match 82.8%

Hello,
 
My Father was watching a video and since then the only thing on his laptop is a black screen with a white cursor. Pressing control alt delete brings you to the usual screen where you have options to start task manager, restart/shut down the computer. Starting the task manager simply brings you back to the black screen with the white cursor. Selecting to restart or shut down the computer will briefly show the desktop while it's either shutting down or restarting. Which leads me to believe that the black screen is something running, possibly related to the video that he was watching, that won't release 'focus' for lack of a better word.
 
I've tried starting the laptop in safe mode and it successfully starts in safe mode with or without networking, but immediately shuts itself down. I haven't tried safe mode with command prompt.
 
Help!!!

A:black screen with white cursor safe mode not an option

A white blinking cursor on a black screen usually means the computer is looking for an operating system to boot from, and can't find one. You say your father was watching a video on the computer. Was it a DVD? Many times, computers are set to boot from the CD/DVD player first, and if a movie or music disc is left in the CD/DVD tray, the computer will try to boot from it. And of course, it can't. Check there first.
 
If that's not the case, and he was streaming a video over the Internet, you will have to run some diagnostics on your hard drive to determine what the problem is. It could be a bad cable connecting the hard drive to the mother board, it could be corrupt/damaged system or boot files, or the hard drive may just be dead. What kind of hard drive is it? What make/model of computer? What operating system?

3 more replies
Answer Match 82.8%

I have been going crazy with these types of issues. Windows 7 boots to a black screen with a mouse cursor that I can move.  However I cannot boot into windows normally or in safe mode .  Things I have tried that have been unsuccessful are.
 

Sytem repair from OS disk
System restore (no restore points)
ChkDsk
Virus scans from Hirems boot disk
Fix Boot Fix MBR
Last known Good Configuration
Command prompt from os disk and checked HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon  Shell value = Explorer.exe  and userinit value = C:\WINDOWS\system32\userinit.exe
Mawarebytes PE bootdisk 
I'm sure I'm missing other things I have tried.   The only time I have been able to resolve these without reimaging is when there was a restore point.  I really need to figure out what I'm not doing before I end up losing it haha.  
 
Thanks for any help you can provide.

 

A:Black Screen with Mouse cursor only in both normal and safe mode

I will ask another that handles these non -booters to look here.

16 more replies
Answer Match 82.8%

I have an HP desktop e9200z with Windows 7 Home Premium. I was on the internet, when my computer rebooted itself and took me to a black screen with a blinking cursor in the upperhand lefthand corner. It occurs before the welcome to windows screen. I can get into BIOS and the recovery manager, but I cannot get into safemode. I set the BIOS to the default settings by hitting f5. I also ran a repair, but it says it cannot successfully repair the system. Not sure if this matters, but I noticed this in the log

Problem Signature 07: NoOSInstalled

I tried doing a restore, but I keep getting the black screen with cursor. Is there anything I can do other than reinstalling to factory settings? I read that it could be a master boot record issue, but where in the recovery manager can i fix that? thanks!

A:black screen with blinking cursor....can't access safe mode

Quote:





Originally Posted by kikkilee


I also ran a repair ...

I tried doing a restore ...




How did you go about doing this? Did you boot from the Win7 installation DVD disk to attempt them?

2 more replies
Answer Match 82.8%

Hello all,
 
    I am currently experiencing some issues with an Hp Pavilion dv5, running Windows 7 Home Premium. After startup, the windows logo is displayed, and then the screen goes black with only the cursor visible. The cursor is movable. I have tried booting into safe mode, however, the same black screen with movable cursor appears.
I have already tried a number of solutions I found online, and all thus far have failed. I tried pressing control+alt+delete at the black screen, and nothing comes up. I have tried booting in low-res mode to see if a graphics driver was the issue, still only a black screen with cursor. I have tried connecting to an external monitor with no luck as well. I have also ran memtest, and a hard drive test, both of which showed no issues.
 
    I have already ran Malwarebytes offline through Hirens BootCD, and also ran Offline Windows Defender, to get rid of any malware or viruses. I have also loaded a Windows 7 Repair disk and have attempted a Startup Repair (in which it shows no issues), a System Restore (which is unsuccessful), and have also tried booting with the last known good configuration (which also did not work).
I did some more exploring using the command prompt on the Windows 7 repair disk. When I run “bootrec /scanos”  I receive a message saying:
 
“Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.”
... Read more

A:Windows 7 black screen with cursor after startup, no safe mode

Although this was originally issued for Vista, the techniques apply to any HP system and/or Windows O/S, IMO.  I would try the steps outlined.
 
http://support.hp.com/us-en/document/c01634637
 
Louis

29 more replies
Answer Match 82.8%

Hello all, first time post. Earlier this week my HP desktop forced shutdown while browsing the Internet using IE9. Upon reboot the HP screen loaded, afterwards a black screen with a flashing cursor appeared. I had used CTRL+ALT+DEL function in which my computer rebooted. Showed the HP screen and immediately showed the black screen with a flashing cursor. Again no mouse cursor was available. I performed a diagnostics check in which the CPU, HDD, etc. checked out, restored BIOS to factory settings, even placing the HDD as priority 1. I inserted the Windows recovery disk and attempted a start up repair, and a restore point with no favorable results. Through the recovery disks command prompt I accessed all my music and documents, so I assume the hard drive is still functioning. I'm thinking as a last resort of performing a repartitioning of my hard drive and performing a clean install of Windows 7.

Any ideas on what I can do to solve this problem? Any help would be greatly appreciated. Thank you, Anthony.

A:Black Screen With Flashing Cursor. Cannot access safe mode.

I've had this problem before on a clients machine and the problem was with the "MBR" (master boot record)

Have a looky over here pal, maybe this might help

MBR - Restore Windows 7 Master Boot Record

Use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

2 more replies
Answer Match 82.8%

Firstly I'm on Win7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Win7 GUI would load just fine and there I would be.

I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.

I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.

I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.

It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.

Thanks in advance.

A:Black Screen with Cursor on startup, Safe mode works

Please follow http://www.sevenforums.com/crashes-d...tructions.html so we can assist you better.

-Justin

1 more replies
Answer Match 82.8%

So, basically the problem with my computer is that when i start windows normally it gives me a black screen with cursor. I searched in this forum and other forums for help but nothing helped. i tried loading in safe mode but it hangs in classpnp.sys, tried restoring, tried recovery options still doesn't work. Also, tried re-installing windows, but when pressing install it would give message on the screen "Setup is starting..." and it just loads, and nothing happens, i gave it an hour or two before i gave up. I am sure the CD is fine because it worked on the same pc before. It is windows ultimate 32 and 64 bit and computer supports both.
I have a Dell computer and it is not old, I bought it like 6months ago. If anyone could help, i would really appreciate it. Thanks

A:Black screen with cursor, safe mode wont load

Hi Gloom . Welcome to Sevenforums

See if this works for you



   Information


1) Power on the laptop
2) Press F2 key to enter the BIOS
3) Go to "Advanced" menu
4) Go down to "System Config"
5) Change SATA Controller from "AHCI" to "Compatibility(IDE)"
6) Press F10 to save and exit

9 more replies
Answer Match 81.9%

I realize that there are many threads with this title, but as far as I can tell, my case is unique.

The computer I use is an e-machine ET1331G. Specs are: 6 gig ram, 700 GB hard drive, Windows 7 Home Premium 64-bit

So, there was an instance in which I shut down my computer by holding the power button, due to a problem with windows update being stuck on the first update if I tried to shut it down normally (I did the microsoft fix program the other day, but the thing crept back up and I didn't feel like doing it today).

When I tried to restart the thing, it would lose the video feed into the monitor. I popped my case open to see that the graphics card I installed (a Nvidia Geforce 9500GT) had gotten really hot and I took it out. I went to the PC's integrated graphics card but all that accomplished was getting a black screen with a cursor on it.

Safe mode works perfectly fine, but the normal start up doesn't at all.

I tried start up repair to no avail, I have scanned my hard drive with chdsk with no errors found, used sfc/scannow with no errors found. I have tried to fix windows update with the fix it program in safe mode, but it can't seem to fix it at all, in fact, windows update doesn't open in safe mode (but this could be normal for all I know).

A:Login replaced with Black screen with cursor, safe mode works

Black screen after login, cruiser still works,
http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/d47aece7-5e12-46ec-8d3e-e8671730a7ce
Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

3 more replies
Answer Match 81.9%

My husband was watching video
when pc 1st just shut off. He cut it back on and began watching same video and again it shut off. When he tried to restart this time he got black screen with blinking cursor in top left hand corner. I have tried running the pre-boot system assessment numerous times and says everything passes but then it hangs up at end when supposed to go into dell diagnostics . I have only gotten results saying pxe-e61-media test failure check cable and pxe-mof-exiting pxe rom. I know my dvd drive is messed up due to it not being able to read my windows cd so I am unable to do a reinstall of vista. Is there anything I can do to get windows to load. Goes straight to black screen after dell logo. Also nothing happens when press F8 so cant boot pc into safe mode. Tried taking battery out and tried leaving it on for awhile to see if would finish loading and nothing. Please help!!
 

More replies
Answer Match 81.9%

Hello! Thanks for helping:
So I built my computer two years ago and it has been running strong ever since. I went to Vegas for three days and came back and it seems like this happened out of no where.
Windows boots up just fine, but then instead of a login screen, I get that black screen. I have googled it and most people are able to CTRL+ALT+DELETE and stuff like that; I cannot even do that.
I have tried running in safe mode, same deal. I have tried in low-resolution mode, same deal.
What is weird is that I can dual boot into Linux (I installed Ubuntu a while ago) just fine, in fact, I am posting through Linux on this very computer.
I have tried to use Windows 7's system repair that is through the computer, or whatever, no cigar. and my last restore point was in 2011, I would rather not resort to that.

Here are my system specs:
Motherboard: MB ASUS SABERTOOTH X58 LGA1366 R
Graphics Card: VGA GIGABYTE|GV-R685D5-1GD R
Power Supply: PSU CORSAIR|CMPSU-750TX 750W RT
CPU: CPU INTEL|CORE I7 950 3.06G 45N R
My Windows booted harddrive: SSD 64G|ADATA AS596TB-64GM-C R
All my other files+Linux boot harddrive: HD 1T|SAMSUNG HD103SJ 32M 7K %
Memory: MEM 2Gx3|PATRIOT PV736G1600ELK R

I remember doing an Avira Scan, and a Spybot Search and Destroy Scan like a week or two ago, but I swear I have rebooted since then, of course, so I do not think it is that.
I am worried that it is my graphics card, but then why would Linux work? Perhaps it is the graphics drivers, then? Is there a way I cou... Read more

A:Black screen with mouse cursor. (No task manager or safe mode)

You can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.
Download and run Universal USB Installer – Easy as 1 2 3
Select Windows 7 from the first drop down list, all the way to the bottom
Select the downloaded Windows 7 iso file
Select your USB flash drive
Click Create

For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.

3 more replies
Answer Match 81.9%

Hello,
 
The problem: when i power up my computer it goes thorugh its full boot mode.  I get my login screen for password, enter password and then the computer finish it's boot with a black screen and the mouse cursor active.  I can't do anything except move the cursor around.
 
What i can do: I can boot the computer in Safe Mode and have full functionality in that mode (for which i was able to backup personal files).  I tried one function where you can roll the computer back and that didn't work.  I am currently trying 'Startup repair" and waiting for that to finish. It finished and failed: "BadDriver"
 
How it started: It started when a system update popped up on my screen (faded out the main screen ann a dialog box popped up in the center of the screen asking if i authorized this update.  I cannot remember the specifics, but it was for updating some flash drive or something. Like an idiot i absentmindley clicked ok and it ran the update then rebooted my computer and that's when the problem started....
 
Help please!

A:Windows 7 - Black screen w/active cursor but can boot in safe mode

Hello, and Welcome
Can you do a system restore to a date before the system update?

5 more replies
Answer Match 81.9%

I cannot boot my XP machine

In safe mode it also says safe mode in white text in each corner and shows windows build details at the top.

I have trying going back to previous good config - same problem

A normal boot just leads to a black screen with a movable mouse arrow - no sign of a login screen.

I have tried a recovery reinstall from a an XP pro CD from another computer - this took about 40 minutes and went through all the steps normally (with normal graphics displayed duting the reinstall) but after finishing the same problem is still there.

Only now the windows build info in sfae mode reports SP1 (originally didi not as the computer was supplied with XP before SP1)

I am at a loss to know what to do to get the machine wordking without a refomat of the hard disk, whcih will destroy all my data, and my partners stuff too - mostly not backed up, as usual...

Please help

Thnaks,

Sandy
 

A:Cannot boot XP Pro, same problem in safe mode, black screen with working cursor

11 more replies
Answer Match 81.3%

HI,

I have a black screen problem after I run chkdsk with my Win7 drive. So far I've managed to work around the problem by disabling auto chkdsk on my drive. How do I fix this permanently?

Specs are below. Here is what I've done to help correct the problem:

1) Run Trend Micro online scan found one virus and 5 trojans. Fixed
2) Updated the video drives of my Nvidia 9500 GT video card
3) Lowered screen resolution in screen
4) Raised Refresh rate in Monitor.
5) Disconnected and reconnected VGA monitor
6) Changed cluster size
7) Scanned for bad clusters
8) Downloaded and ran black screen shell ext fix
9) Created a New profile and booted into it
10) I am unable to run sfc /scannow
I can boot into safe mode fine.

After I get Black Screen, I can go back to the original state with Norton ghost 15.

Here are my specs

Desktop:
Drive C: W7 Home Premium 80GB NTFS (IDE)
Drive D: WinXP Pro sp2 80GB NTFS (IDE)
Drive E : Storage 80gb (IDE) -2nd half of Drive "D"
Drive F&G DVDRs

Seagate 400GB Sata Storage 2 Partitions
Seagate 400GB USB Storage 2 Partitions (external)
Phenom II 5500 (3.2ghz) CPU
4GB DDR3 Ram
Nvidia 9500GT PCIE 1GB video card
Creative 128bit sound card
ASROCK M3A770DE Mobo
Earthlink DSL 6000bps
Floppy drive, 56K dialup, Optical Mouse, Keyboard, 21" CRT
 

A:Solved: Black Screen of Death with Cursor after chkdsk, can boot into safe mode

14 more replies
Answer Match 107.52%

So my laptop only starts up in safe mode and when I try to access it through normal startup, a blue screen appears for a short amount of time and then attempts to startup again going on and on in a never ending cycle.

However, I got it running on safe mode and ran Malwaebytes Anti-Malware on safe mode (with networking). However, it didn't pick up anything wrong. What can I do to fix this???

A:Vista only starts in Safe Mode and blue screen appears in normal mode

Hi There ghostOnthestage!For a rather lengthy but very informative article on stop errors and what may possibly cause them go here: http://www.updatexp.com/stop-messages.html Perhaps this will help a bit until someone more knowledgeable on this subject can come along. Good luck!

1 more replies
Answer Match 107.1%

o, i was cleaning my sister notebook because it was full of unwanted programs,alot of unnecessary startup programs, so i downloaded tuneup utilities 2011(with registration key) and did all tuneup availables.
I also unninstalled like 40 programs plus++
I performed full avast scan, Full malwarebytes scan, Full trojan remover scan.
I had like 30+ restarting requests from the programs I was going to do them all in only one.
So after all the cleaning I've made, I decided to reboot it, But after that loading screen that says "Microsoft corporation", when it is going to enter account selection(doesn't show nothing) it gets black, blink, and then reboot.
I choosed to system not reboot in case of fail, then just stay a black screen, nothing else.
I can use safe mode normally(I'm posting from the notebook)
So I would apreciate some help, cuz if my sister know this, she would kill me because everything is always my fault.
And I don't have the vista installation CD(If there's no option i can download it no problem)
Things done so far:
-CHKDSK
-Prevent system from rebooting in case of system fail(Before this was just a reboot loop)
-Scan for Virus,Malware
-Driver update(Actually video driver only)
-Let it cooldown turned off
-Disable all startup programs at msconfig(Even thinking this wouldn't work because it doesn't even load windows)
Note: Tune up utilities made me delete alot of unused files, like old backups and system restores, and it cleaned alot of registr... Read more

A:Vista Loads only safe mode-BLACK SCREEN

Use Windows DVD or HDD recovery partition and boot into Recovery. Select "Windows System Restore" - choose restore point prior to commencement of cleanup.

4 more replies
Answer Match 106.26%

Hey all

To jump to the point, my computer (XP) is booting to a black screen. No cursor, nothing. It goes through boot and post screens, shows windows loading, and then nothing. I've tried safe mode (w/ and w/o networking) and it does the same thing. Keeps hanging up.

I'm fairly certain my hard drive failed, but I'm not sure. Hoping someone can verify this. The drive is about 4 or 5 years old probably.. not 100%. In light of this, I tried loading windows 7 from disc, and it went through the loading scene and then it went to a colorful backdrop and hung again. I'm not sure how booting from disc works, if it was loading it to the drive or what.. if it was, then it seems simple that the drive failed and I need a new one, correct? If thats NOT how it works (ie strictly booting up from disc), then that would indicate a hardware issue? Possibly power?

Of note, not sure if this is related, but a different drive has been randomly disappearing. It just stops being recognized, and all the files/programs go "missing" (cannot locate source E:/....)... Would this indicate that maybe it is a power issue?

Thanks for any and all help. Let me know if you need any additional information and i'll try to provide what I can.
 

A:XP boots to black screen - No cursor

Do you have a desktop computer, or a laptop computer?

What's the make and model# of your PC?

Sounds like the drive could be failing, but more information is needed to determine if that's the case.
 

3 more replies
Answer Match 106.26%

Hi everyone,

My boyfriend's laptop has been having issues for the past week or so. Everytime it starts up, it goes to the "Windows Error Recovery" screen with the options "Launch Startup Repair" and "Start Windows Normally". However, neither of these options work, and it won't boot Windows 7 but instead goes to a black screen with a movable cursor. From this screen, I can't activate anything, ctrl-alt-delete does nothing. I've read through forums and have tried many solutions, but haven't had any luck and can't figure out what the problem is. Any ideas or solutions?
Here's what I've tried so far: booting from windows 7 install disk, booting from a system repair disk, booting from AVG recovery disk, booting from USB windows 7 install, safe mode, etc. The laptop is an ASUS U56E, is only a few months old, and has Windows 7 Home Premium 64bit installed. The processor is an Intel i5.

Thanks!
Rachel

A:Win 7 boots to black screen with cursor

If you were able to get into Safe Mode run CHKDSK with auto fix on or /f . If you get into windows and all is OK, still run Sfc /scannow.

2 more replies
Answer Match 106.26%

I have an inspiron 1525 laptop with 2 gig ram and intel core 2 duo processor. It came with Vista 32 bit but I upgraded in January to Win 7 64 bit. Over the summer I had a fatal error that had me wipe the hard drive and reinstall windows.

It was working fine, but now it will only boot to a black screen with cursor in the middle that I can move. I can't get into any desktop options. Booting to safe mode will only go to same black screen. If I try to get to boot options it asks to boot to Windows Normally or Windows Repair...both options go to a blank screen with cursor.

I tried to boot using a boot disk, but it goes to black screen/cursor. Tried using the Win 7 install disck...black screen/cursor.

Any options?
Thanks!
PJB

A:Win 7 boots to black screen with cursor

Hi -

Boot system with KillDisk - not to format (yet), but to see if you can see partitions -

http://www.techsupportforum.com/2789807-post8.html

http://jcgriff2.com/killdisk_imgburn.html

Run HDD diagnostics - start with SeaTools for DOS - http://www.techsupportforum.com/2828431-post7.html

Regards. . .

jcgriff2

`

4 more replies
Answer Match 106.26%

system worked fine untill son decided the case needed a new fan, added fan using power from motherboard (mobo is ASUS P5wd2-E premium) when re-booted computer it would post then drop to black screen with curser. What I found was he also plugged power into the ez-connector, I'm not sure this would have any effect but it wasn't used as the power supply had the AT connector. I tried all the tests I knew but couldn't boot to F8, to try to do system restore, was able to boot to bios and select boot drive (cd) and tried to do a windows repair, (boot ini repair) the system sees drives, drives act as if it's cycling drive light blinks on case,did the repair but will not boot. anyone have any ideas
 

More replies
Answer Match 105.84%

I'm trying to fix a friend's Toshiba Satellite laptop (Vista). Since it's not my computer I'm not sure how the problem started but when booting normally it goes as far as the initial options screen (press f2 for settings, f10 for boot options) and then goes black. It won't boot into safe mode, from a restore CD or from the recovery discs (they were burned from a recovery partition right after install, I guess it's possible that they weren't set up properly). When booting from the cd it gets past loading files to the blue loading bar, and then goes black. Any suggestions? I'm guessing it might be hardware but is there any way to troubleshoot it before taking the whole laptop in? I'm assuming it's not the HDD because it won't even boot from the CD.
 

A:Vista Black Screen (no safe mode or boot from disc)

Have you tried using the screen toggle? Most laptops are able to toggle the screen to an external monitor. Normally hold down the Fn key and hit F5 or F8 or something like that. When it boots it may be trying to switch it to an external monitor.
 

2 more replies
Answer Match 105.84%

hp laptop when i start up my laptop it goes to a black screen an freezes and when i try safe mode it freezes at

loading: \windows\system32\drivers\crcdisk.sys

I have tryed repairing and reloading microsoft still the same error. if any one knows how to correct this problem please help!
 

A:Vista start up screen black safe mode is stuck

hi you should have a recovery partition this should help
Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible
If the PC cannot launch into Windows, it may still be possible to use the HP Recovery Manager on the hard drive to restore the computer to its original operating condition by first pressing the Power button to start the PC, and then pressing the F11 key to start the HP Recovery Manager. NOTE: Depending on the BIOS version, your computer may display multiple prompts during startup including F11 to start System Recovery. Pressing the F11 key on a computer with an HP factory image will start System Recovery even if the prompt is not displayed
 

1 more replies
Answer Match 105.84%

PLEASE HELP

My laptop hp pavilion starts up and freezes on a black screen. it doesn't load so i tried safe mode and it gets stuck on.

Loading: \windows\system32\drivers\crcdisk.sys
I tried windows reload and repair and same issue even after i reloaded and repaired it. Can some one please help me!

David
 

A:Vista start up screen black safe mode is stuck!!!!

hi try this
Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible
If the PC cannot launch into Windows, it may still be possible to use the HP Recovery Manager on the hard drive to restore the computer to its original operating condition by first pressing the Power button to start the PC, and then pressing the F11 key to start the HP Recovery Manager. NOTE: Depending on the BIOS version, your computer may display multiple prompts during startup including F11 to start System Recovery. Pressing the F11 key on a computer with an HP factory image will start System Recovery even if the prompt is not displayed
 

1 more replies
Answer Match 105%

Orginal topic is here for more info: http://www.bleepingcomputer.com/forums/t/544324/need-help-fixing-boot-issue/ Here's the Farbar scan: Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 31-10-2013 (ATTENTION: ====> FRST version is 95 days old and could be outdated)Ran by SYSTEM on MININT-SJQ8JNL on 03-02-2014 09:58:03Running from F:\Windows 7 Professional Service Pack 1 (X86) OS Language: English(US)Internet Explorer Version 8Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1602856 2010-01-07] (Synaptics Incorporated)HKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray.exe [495708 2010-04-06] (IDT, Inc.)HKLM\...\Run: [HotKeysCmds] - C:\Windows\system32\hkcmd.exe [ ] ()HKLM\...\Run: [QuickSet] - C:\Program Files\Dell\QuickSet\quickset.exe [3873648 2010-01-15] (Dell Inc.)HKLM\...\Run: [FreeFallProtection] - C:\Program Files\STMicroelectronics\AccelerometerP11\FF_Protection.exe [726640 2010-08-02] ()HKLM\...\Run: [Broadcom Wireless Manager UI] - C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE [5249024 2010-12-14] (Dell Inc.)HKLM\...\Run: [Dell Webcam Central] - C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe [409744 2009-06-24] (Creative Technology Ltd)HKLM\...\Run: [AVG_UI... Read more

A:win7 boots to black screen w/cursor

Hi,
 
Please download a fresh copy of FRST to your flash drive and run it like you did before then post the new log.
The tool is updated almost daily to cover new infections and to include extra features that's why I need to see a report generated by the most current version.

45 more replies
Answer Match 105%

Mod Edit... moved to Virus, Trojan, Spyware, and Malware Removal Logs ~~ boopmeI believe, somehow, I have managed to download a malware. I can still access my BIOS but when I start up my computer the windows logo appears and it begins loading up, but when it goes away it just remains at a black screen that I can move my cursor around. Happened after installing a possible phony uTorrent, it required a computer restart. When I restarted it went to the black screen, I waited a minute or two and it eventually brought up an internet explorer screen that looked to me like one of those fake pages that said I had malware.. it was obvious to me I did have malware because I couldnt see/do anything else other than look at that screen, I shut down my computer with the button after that. Screen never came back up, it only remains black w/ cursor. I have a custom built computer, I can provide specs if needed.Help ASAP would be greatly appreciated, thanks. EDIT:When starting up in normal mode, I found that I can access task manager from ctrl+alt+delete. After a little bit, internet explorer popped open with the page I was mentioning above that looked fake. Pic: http://i.imgur.com/mEI7wko.png

A:Windows 8 boots up with a black screen and a cursor

Greetings BigWallaceLittleWalt and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you enco... Read more

3 more replies
Answer Match 105%

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 17-07-2013 02
Ran by SYSTEM on 18-07-2013 16:32:31
Running from G:\
WIN_7 (X64) OS Language: English(US)
Boot Mode: Recovery
The current controlset is ControlSet001ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.
==================== Registry (Whitelisted) ==================
ATTENTION: Software hive is not loaded.
HKU\Default\...\Run: [HPADVISOR] - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN [1668664 2009-07-15] (Hewlett-Packard)
HKU\Default User\...\Run: [HPADVISOR] - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN [1668664 2009-07-15] (Hewlett-Packard)
HKU\lapidusr\...\Run: [DW7] - "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe" [13102080 2013-04-08] (The Weather Channel)
HKU\McAfeeMVSUser\...\Run: [HPADVISOR] - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN [1668664 2009-07-15] (Hewlett-Packard)
HKU\McAfeeMVSUser\...\Run: [Install PC Performer43349.exe] - "C:\Users\lapidusr\AppData\Local\Temp\Install PC Performer43349.exe" /XML="C:\Users\lapidusr\AppData\Local\Temp\5BD1.tmp" /STP=0:2 [x] <===== ATTENTION
HKU\McAfeeMVSUser\...\Run: [Exetender] - "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /runonstartup [4895192 2012-09-03] (Exent Technologies Ltd.)
HKU\QBDataServiceUser21\...\Run: [HPA... Read more

A:Windows boots to black screen and cursor

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Open Notepad and paste the following in it.HKU\McAfeeMVSUser\...\Run: [Install PC Performer43349.exe] - "C:\Users\lapidusr\AppData\Local\Temp\Install PC Performer43349.exe" /XML="C:\Users\lapidusr\AppData\Local\Temp\5BD1.tmp" /STP=0:2 [x]HKU\McAfeeMVSUser\...\Run: [Exetender] - "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /runonstartupHKU\QBDataServiceUser21\...\Run: [Install PC Performer43349.exe] - "C:\Users\lapidusr\AppData\Local\Temp\Install PC Performer43349.exe" /XML="C:\Users\lapidusr\AppData\Local\Temp\5BD1.tmp" /STP=0:2 [x]HKU\QBDataServiceUser21\...\Run: [Exetender] - "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /schedule 300000S2 CouponXplorer_5zService; C:\PROGRA~2\COUPON~2\bar\1.bin\5zbarsvc.exeS2 IBUpdaterService; C:\ProgramData\IBUpdaterService\ibsvc.exeS2 X5XSEx_Pr143; C:\Program Files (x86)\Free Ride Games\X5XSEx_Pr143.SysS2 X5XSEx_Pr143; C:\Program Files (x86)\Free Ride Games\X5XSEx_Pr143.SysSave the files as fixlist.txt in to the same folder as FRSTRun FRST and click Fix only once and waitThe tool will create a log (Fixlog.txt) please post it to your reply.===Restart the computer normally.Download using this computer, in normal mode or safe mode and run these tools.Search and delete the AdWare, PUP (Potentially Unwanted... Read more

1 more replies
Answer Match 105%

A friend asked me to see if I could get his computer running again, but I'm about ready to pull what's left of my hair out. Its an eMachines mini desktop running Windows 7 Home Premium 64-bit. Windows will not boot to the desktop screen, only to a black screen and mouse cursor. Hitting F8 only gets you safe mode options, all of which stall the same way. There's no "Last Known Good Configuration" option either. Using a Windows 7 64-bit rescue disk doesn't help, because it doesn't find anything wrong when running the diagnostics, and there aren't any restore points to revert back to. I've already tried the bootrec.exe /fixmbr and /fixboot remedy, no change. The computer is used by their kids quite a bit so I'm wondering if it might be virus/malware/Trojan related? Thanks for your help.

A:Windows 7 boots to black screen w/cursor

Hi There:
Sorry to hear you are having problems with your friend's eMachines pc. They are fine computers.

Before you try any of my sugestions, IT IS CRITICAL THAT YOU BACKUP ALL OF YOUR FRIEND'S CRITICAL DATA! You should backup to an External Hard Drive, Flash Drive, or CD/DVD discs first!

With that said; here are the things you can try in this order:

1) Try to boot into the eMachines hidden Partition Recovery using F5, F7, F10, or F12 keys on power-up boot. You can download the eMachines User Manual from their website at: eMachines Support - Welcome to eMachines Support.

Once in that Recovery Menu, it will ask you what repair you want to try, and you want to restore the PC to Factory Condition, which is a DESTRUCTIVE operation and will destroy all of your friend's data and reinstall Win7 and all programs and settings that came with the computer when it was new out of the box right after your friend purchased it. This is why I had you backup your data first before you do this. **also, if you have never done this before, I suggest you take to a local computer expert or Certified Technician at your local computer store**.
THIS IS AN IRREVERSIBLE STEP!

After doing this, and you get the same Black Screen result, most likely your hard drive is damaged and possibly the Motherboard (Main Board) could also be damaged as well. Take to a local Certified Computer Expert at this point.

2.) Ask your friend for the Recovery Discs that came in the box when he/she purchased t... Read more

4 more replies
Answer Match 105%

Basically I woke up this morning to my computer sitting at a black screen with the cursor visible
I'm able to move the cursor but do nothing else
I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:
http://i.imgur.com/BKfTU.jpg

from there it moves back to the black screen with the cursor

I again restarted and booted in safe mode this time
I was then able to reach windows and tried to do a system restore to an earlier point
When i did this i was greeted with this error
http://i.imgur.com/ZwV8B.jpg

Finally here is my harddrive just in case http://i.imgur.com/6JXnZ.jpg

I exported my full system info so please let me know if more info is necessary

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
System Model DH67BL__
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, 3292 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. BLH6710H.86A.0076.2010.1115.1959, 15/11/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1

A:Windows 7 Boots to black screen w/ cursor

Boot into recovery environment->command prompt
dir c:
dir d:
dir e:

What is windows disk c, d or e (may differ!) Assume it's c

chkdsk/f c:

post results

4 more replies
Answer Match 105%

I turned on my computer tonight and before booting it started scrolling text saying deleting corrupted files and scanning files etc...this went on for at least 10-15 minutes and then when it was done it said "Starting Windows" like normal, then brought me to a black screen that said "Preparing to configure windows...do not turn off your computer". That message disappeared after a few seconds and left me with a black screen with a mouse cursor. In the bottom right hand corner of the screen is a power button, bottom left is ease of access button and bottom center it says Windows 7 Home Premium.

I can't do anything with this. I've restarted numerous times, and I've tried restarting in Safe Mode and it still brings me to this point every time. I've also tried using system restore and startup repair through the advanced settings from pressing F8 during boot up. Nothing fixes this.

How can I fix this?

PS. I did not upgrade my version of windows or anything...Windows did install some updates last time I turned off the computer I think.

A:Windows boots to black screen with cursor

bump. still need some help here.

4 more replies
Answer Match 105%

My Laptop:http://www.dell.com/us/en/home/notebooks/inspiron-1546/pd.aspx?refid=inspiron-1546&s=dhs&cs=19&~oid=us~en~29~inspiron-15-amd-03~~
Dell Inspiron 1546, Windows 7.
Started up my PC. After the Dell Inspiron screen loads the screen goes back with a blinking cursor int the top left corner. Googling, I've tried Fn+F5 or F6, pressing shift 5 times, and CTRL+ALT+DELETE to no avail. I have not tried anything with BIOs settings and have not changed any system settings. I've started a thread a couple days ago regarding regular freezing during Dacebook/YouTube games and I've yet to find a solution for that when this started.
The laptop's new. We haven't had it for a week. I seriously someone can help me fix this thing before we're forced to return/exchange it. I do have the Dell Drivers/Utilities and a Windows 7 Repair Disc but I'm unsure if these will allow me to do a full wipe/restore.
 
All input is welcome and appreciated.

A:Screen boots to Black w/ Flashing Cursor

Did you try F8 to go into Safe Mode and see if Windows will load that way?
 
If so, and that does not work then I recommend that you contact Tech Support and discuss the issue with them.   They may be able to resolve it relatively quickly for you.

12 more replies
Answer Match 105%

Basically I woke up this morning to my computer sitting at a black screen with the cursor visible
I'm able to move the cursor but do nothing else
I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:
http://i.imgur.com/BKfTU.jpg

from there it moves back to the black screen with the cursor

I again restarted and booted in safe mode this time
I was then able to reach windows and tried to do a system restore to an earlier point
When i did this i was greeted with this error
http://i.imgur.com/ZwV8B.jpg

Finally here is my harddrive just in case http://i.imgur.com/6JXnZ.jpg

I exported my full system info so please let me know if more info is necessary

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
System Model DH67BL__
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, 3292 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. BLH6710H.86A.0076.2010.1115.1959, 15/11/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1

A:Windows 7 Boots to black screen w/ cursor (oh theres more)

Hi Welcome to TSF

This seems like issue with your hard drive (it is going bad or getting there)
First thing to do in this case is to play it safe and be ready for anything
backup all your data to an external drive
if you can not get into windows try this guide below
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

Download Seatools for your hard drive and test your drive with it to see what it comes up with and if it can repair hard drive

1 more replies
Answer Match 105%

I've been a pc tech for 25 years and I have an old computer, it has tons of proprietary software on it, so I can't afford to do a clean install. Recently, after a normal shutdown the previous night, it now boots past the splash screen to a black screen with a cursor. The cursor moves, numlock works, but nothing else. Ctrl-alt-del doesn't work, nothing. Here is what I've done so far:


Tried last known good confi
Safe mode doesn't work
Safe mode with command prompt also doesn't work
Tried ghosting over to a brand new hard drive.
Ran fixmbr, fixboot, bootcfg /rebuild, chkdsk /r (twice)
Repair install with the latest XP disc and XP3 slipstreamed in.
New memory
New PSU
No blown/leaking caps.
Tried doing system restore back 3 weeks to 9/4, the earliest restore point available.
Removed add-on video card, using onboard video
Tried new optical drive.

I know I could copy off the data and do a clean install, but I REALLY need to get this thing going without a clean-install. I've run out of ideas right now and I need HELP. There HAS to be a solution that I haven't tried yet. Thank you.

~Zeoran
 

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Answer Match 105%

Hi,
I need to do a repair install on a Windows 7 x64 PC. Is there a way to do this with the DVD if you can't login to the PC?

It boots up, but just goes to an all black screen with a mouse cursor. I can move the mouse, but ctrl + alt + del doesn't do anything. There is nothing else on the screen other than the mouse cursor.

I have tried the startup repair, no help.

I tried system restore, says no restore points found.

A:boots up, but just goes to an all black screen with a mouse cursor

Quote:
It boots up, but just goes to an all black screen with a mouse cursor


Is that when you boot from the system or from the CD?

9 more replies
Answer Match 104.16%

Alright so, a few days ago my brother used my computer and clicked on one of those msn viruses. I downloaded the msn virus removal program and ran it, and my computer seemed to be back to its good old ways. However, recently vista has just started breaking down. First of all the computer would'nt boot into normal mode and i would get an error message saying 'an UNsuported change has been made to windows' or something of the sort. I ran vista in safe mode and ran multiple virus scanners. I removed a large amount of trojans and then when i tried restarting vista, as it got into the log in screen the computer blue screens. So here i am, back in safe mode (network enabled). Completely dumbfouded.

Would appreciate help!
thanks

Im running a Acer aspire 5710Z laptop, (about 2 years old) with a LEGIT vista copy.
 

More replies
Answer Match 104.16%

I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
POST
BIOS
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN load the "Repair your computer" option.
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

15 more replies
Answer Match 104.16%

Hello. Is 64 bit home version. No restore points available. Boots this way in every mode. Last known good does same thing.
 
System was brought to me like this. I ran a test on the HD (A WD) it failed their test and said it needed replaced. I bought new one, did a drive copy (it completed copy with a few errors) and I am getting the same thing with the new HD in.
 
Ctrl-alt-del does nothing, nor does hitting shift to get onscreen keyboard (the cursor changes for a second, then back to arrow)
 
Any advice?
 
Thanks!

A:Win7 boots to black screen with mouse cursor

Can you give us the make and model of this computer please ?
 

Ctrl-alt-del does nothing, nor does hitting shift to get onscreen keyboard

 
Is this a tablet, a laptop or a desktop ?
 
In general, the black screen with the blinking cursor suggests that the system cannot find a bootable drive. In general, pressing 'F8' at the BIOS screen if a computer is doing this will bring up a drive selection screen, select the hard drive that has Windows on it, press 'Enter' and, again generally, it will go and boot.
 
If the black screen is occurring later in the process, say after the 'Starting Windows' screen appears, this isn't the cure.
 
Chris Cosgrove

1 more replies
Answer Match 104.16%

Yeah, just registered with Ten Forums and all that good stuff, and so here's my first of possibly many issues I shall bring to you. xD I upgraded my preview build of Windows 10 (10130) to the pro final version because the preview wasn't able to find additional builds and kept crapping out on standard updates. All went smoothly, but the first thing I noticed is that the next time I booted cold, Windows 10 would get past the "starting windows" screen and play the startup sound. However, the logon interface never appeared, or the cursor. All that was displayed was a solid black screen. I hard reset by holding down the power button and tried it again, which gave me the same thing. Again, hard reset. This still commonly happens, along with my CMOS date/time settings apparently being wiped after such reset. Sometimes the cursor appears, but mostly it doesn't. Usually after trying enough times it'll pull through or by starting it after selecting a recovery option from F8. "Enable low resolution video" I know worked before, but it didn't give me low res display. (Not that I'm complaining) It could likely be because I installed over the preview, and in-place installations typically have issues. I'm also running a program to provide titlebars with aero styled glass transparency, and my graphics driver is up to date. Any thoughts...?

A:Windows 10 commonly boots to a black screen with no cursor?

Probably a dumb question, but did you upgrade from 7 or 8.1 through the insider program to build 10130?

38 more replies
Answer Match 104.16%

I've moved the upgraded W10 partition to SSD alongside W7 dual-boot. I used EaseUS Partition Master for the cloning but forgot the boot partition behind on HDD. After much fiddling around with EasyBCD, USB start repairs on both 7 & 10, I recovered the boot partition with EaseUS and copied it to SSD.

Have performed several offline sfc and bootrec cmd lines on both 7 & 10 and the latter boots but doesn't reach the login screen. After the boot screen the screen goes dark and the arrow cursor can move.

There is no Safe Mode, merely the boot screen and options when I run the USB repair. Both sfc and chkdsk are sound and the srt logfile reports:
Code:
Startup Repair diagnosis and repair log---------------------------Last successful boot time: ‎11/‎3/‎2016 8:37:57 PM (GMT)Number of repair attempts: 1Session details---------------------------System Disk = \Device\Harddisk0Windows directory = C:\WindowsAutoChk Run = 0Number of root causes = 1Test Performed: ---------------------------Name: Check for updatesResult: Completed successfully. Error code = 0x0Time taken = 0 msTest Performed: ---------------------------Name: System disk testResult: Completed successfully. Error code = 0x0Time taken = 0 msTest Performed: ---------------------------Name: Disk failure diagnosisResult: Completed successfully. Error code = 0x0Time taken = 0 msTest Performed: ---------------------------Name: Disk metadata testResult: Completed successfully. Error code = 0x0Time... Read more

More replies
Answer Match 104.16%

Win XP boots to black screen, only mouse cursor active.
Power went out and I went to reboot computer and it comes up with a black screen and the cursor. The cursor moves fine around the screen. I tried booting in safe mode but only get black screen, cursor and the words safe mode around the screen. Please help me.

A:Win XP boots to black screen, only mouse cursor active.

Boot off of the XP CD Or download the Recovery Console ISO. Burn it to CD with IMGBurn and get to the Recovery Console. Here type chkdsk /R and press enter. The Check Disk utility will try and fix any file errors.
You can also download the ISO image for Drive Fitness Test in my signature and burn the image to a CD using IMGBurn and boot off of the newly created CD and run the short and extended tests on the HDD to test the integrity of the drive.

2 more replies
Answer Match 104.16%

I have a Dell Inspiron 530 with Vista that boots to a black screen with cursor in normal and safe modes. I disconnected all peripherals. I tried the recovery disk and it could not repair. I tried to run a restore and it said no restore points available. the video seems to work when booted to the system disk and safe mode with command prompt. would appreciate any help

A:Computer boots to black screen with mouse cursor

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

4 more replies
Answer Match 104.16%

Have the same problem, I was re loading office in order to repair the outlook, and now I am unable to get past the blank screen with a blinking cursor.

A:Win XP boots to black screen, only mouse cursor active.

tap f8 when booting and try from the boot options

last known good configuration

1 more replies
Answer Match 104.16%

Hello and thanks for reading,

I have a 2 year old HP pavilion dv6 series laptop running windows 7. Yesterday I turned it on and it started normally but when I tried to browse on Firefox it gave me the blue screen (for the first time ever) and it shut down. Fearing I had a virus I ran it in safe mode and started a scan and began transporting my pictures via Dropbox just in case it died on me. Sure enough a weird error message (couldnt figure out what program made the message pop up) popped up saying I had a bunch of urgent viruses.. I didn't click on it at all and before I couldn't think of what to do the blue screen popped up and it shut down. When I tried to restart it the HP splash sign popped up and the screen flickered black and a blinking cursor started in the upper left corner. So this is where I stand now... Black screen with blinking cursor. Set default setting in BIOS (didn't work) and F8 (safe mode) or F11 (system restore) does nothing... The black screen just stays there. Any ideas? Is it a gonner? I'm hoping to get back on and get my pictures if possible. Help please!
 

A:HP Laptop blue screen crash now black screen with blinking cursor

sounds like a bug -click report and ask to move to malware forum
 

1 more replies
Answer Match 104.16%

Hello,

My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

A:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

9 more replies
Answer Match 103.74%

Turn computer on, it only gets to the black screen w dell on it and lower right corner shows f2 set up and f12 boot options but those don't work,will not start up n safe mode
 

A:Vista Dell Studio black screen froze can't start in safe mode

Were there any symptoms/problems prior to this?
Remove the battery. Hold the power button down for 30 seconds. Try to boot with and without the battery.
If F2 and F12 don't work you have a serious problem,
Have you tried booting from a CD/DVD?
 

1 more replies
Answer Match 103.32%

Even in safe mode I have some problems. Internet explorer restarts or windows explorer.

I have already cleaned out the inside of my computer and the fan .

I have already formatted the C drive and re-installed Vista. What can the problem be?

Also it doesn't allow me to install Updates, it usually gets an error message saying something like Internet Module or Host was closed. When I start Windows normally I usually hear the computer loading a lot, especially if I try to install a program or watch a video. And it crashes when I'm doing too much activity or sometimes just when im not doing anything

My computer is 3 years old. I have 3 Primary drives , from what I saw , the C D and E. And I have 1 external hard drive which I have turned off.

A:Vista works in Safe mode but crashes and gets blue screen in normal

***** Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)Make sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.***** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option AB. If you have only one RAM stick installed......run memtest...1. Download - Pre-Compiled Bootable ISO (.zip)2. Unzip downloaded memtest86+-....iso.zip file.3. Inside, you'll find memtest86+-....iso file.4. Download, and install ImgBurn: http://www.imgburn.com/5. Insert blank CD into your CD drive. 6. Open ImgBurn, and click on Write image file to disc7. Click on Browse for a file... icon:8. Locate memtest86+-....iso file, and click Open button.9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:10. Once the CD is created, boot from it, and memtest will automatically start to run. The running program wil... Read more

3 more replies
Answer Match 102.9%

Hello friends,

Today my computer started crashing. Whenever the crash occurred my computer sounded incredibly loud, ostensibly with fans blazing. Additionally, I noticed the crashing was occurring during gaming (but it hadn't ever before), so I put a temperature monitor on my second screen. I observed that it was crashing at only about 80-83 degrees, which had never led to a crash before. My card is a GTX 760 and should, from what I have read, be able to survive 83 degrees without my computer crashing. Later in the day, my computer started crashing randomly. Then, whenever I booted normally I would only get a black screen with a white cursor after logging in. Then I reinstalled graphics drivers and the computer worked fine for half an hour and started crashing again. An hour later and it will only boot to the black screen with a white cursor (although safe mode working is absolutely fine albeit running on my secondary screen for some reason). Some of the crashes have recorded as bsods by my computer and I have done what the sticky says with them. I believe the issue is my card going bad but I would love a more knowledgeable opinion from the wonderful people here. The log files are attached.

Thanks in advance!

A:Computer crashing randomly, boots with black screen and cursor

Bump

2 more replies
Answer Match 102.9%

Hi all,
 
Just joined the forum. I have a friends acer laptop with win7 on it and it only boots to a black screen with a movable cursor in both normal and safe mode. I've tried restoring to either of two available restore points from the last 3 days and after restoring it does the same thing. I've tried choosing an earlier restore point from 2 weeks ago but it craps out with an error about google toolbar. I've scanned the hard drive in an external docking station with MSE and Malwarebytes and nothing is found. There have been 2 windows updates in the past week, one being yesterday and the other on Apr 30th. Wondering if one of those might have caused a problem and if so how do I go about uninstalling them? Any other ideas would be greatly appreciated as I've googled myself into a tizzy trying to fix it.
 
Thanks...
 
Louey...

A:Acer laptop boots to black screen with moving cursor...

Welcome to BCHave you tried these?How to Run a Startup Repair in Windows 7Why it's Sometimes Necessary to Run a Startup Repair 3 Times to Create Windows Boot Files to Another, New Location

8 more replies
Answer Match 102.9%

On the grub menu windows and ubuntu are both listed as they should be, All windows options even in f8 after the load screen with the bar goes into a black screen with my cursor instead of my login screen. Repair you computer works start up repair says nonthing is wrong. I can acces ubuntu fine. All my windows files can be accesed in ubuntu i can even use some of them with wine. Start up repair says there is no issue.

I checked this in command prompt btw.This mite be helpful how my hard drive is set up acer hds come like this the patrition is split on 2 hds I feel this is the issue.

Or could it be disk 0-4 which is my built in memory card reader I can go inside and disconnect that.
 

A:Windows boots into black screen with cursor after installing ubuntu

Bump I checked more is this right should any of that stuff be in d and not c or is that for ubuntu

 

2 more replies
Answer Match 102.9%

Hi Everyone,
 
I'm having issues with my Windows 7 64 bit PC.   My issues are almost IDENTICAL to this post here:
http://www.bleepingcomputer.com/forums/t/487382/windows-7-frozen-black-screen-with-white-blinking-cursor/
 
I was organizing files, when everything closed, Microsoft Security Essentials appears saying "Threat Detected," and now my computer will not boot, even to safe mode.

It will boot to a Windows Repair disc, which I've done, and tried running startup repair and system restore.  None of the system restore points work, they all give me the message:  "An unspecified error occurred during System Restore. (0x8000ffff)"
 
I've taken the first steps of running Farbar.  I definitely need some help with the fixlist text file.  
 
THANK YOU SO MUCH IN ADVANCE!
 
Here is the log:
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-07-2013 03
Ran by SYSTEM on 10-07-2013 15:01:51
Running from G:\
Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [BCSSync] - "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices [112512 2010-03-13] (Microsoft Cor... Read more

A:Windows 7 Boots to Black Screen with White Cursor after Virus

Problem resolved per OP.
 
This topic is now closed.
 
Louis

1 more replies
Answer Match 102.9%

Ok I have been trouble shooting this for ever to np help Anyways let me be very descriptive so I dont get told to do something I already did or something thats not part of the problem. I installed ubuntu 12.04 with wubi. I can acces the grub menu it shows windows and ubuntu. I can log into ubuntu fine, I can access all my windows files on ubuntu useing wine well the very few that work in wine. When I select Windows it gets pass the splash screen and were usually my log in screen shows up I now get a black screen with my mouse cursor. I tried ctrl-alt-Delete did not work all f8 options except start up repair go to this screen. I can access start up repair just fine. Repair your computer option says nonthing is wrong. Hold on I will feth the results from check disk it says everythings healthy just want to list the partrition order to see if that could be a issue I wouldnt know.

A:Windows boots into black screen with cursor after installing ubuntu

Your Windows 7 partition can be having inconsistencies go back to the startup repair as you did before.

Reboot or turn on the machine. As soon as you see your machine's name logo splash screen keep tapping F8. Go to "Advanced Options" or "Repair Computer" Select your language then "Repair Your Computer" An installation of Windows should be detected after that select "Next"

If that does not fix the issue. Do the same as before go to Next again go to command prompt type in

Code:

CHKDSK C: /R

Also you do not need Wine to access Windows files Ubuntu can access all Windows partitions and files via the Ubuntu GUI alone. Wine is used to install and run some Windows programs mainly games written for Windows but experimental at best.

6 more replies
Answer Match 102.9%

Basically I woke up this morning to my computer sitting at a black screen with the cursor visible
I'm able to move the cursor but do nothing else
I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:
http://i.imgur.com/BKfTU.jpg

from there it moves back to the black screen with the cursor

I again restarted and booted in safe mode this time
I was then able to reach windows and tried to do a system restore to an earlier point
When i did this i was greeted with this error
http://i.imgur.com/ZwV8B.jpg

Finally here is my harddrive just in case http://i.imgur.com/6JXnZ.jpg

I exported my full system info so please let me know if more info is necessary

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
System Model DH67BL__
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, 3292 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. BLH6710H.86A.0076.2010.1115.1959, 15/11/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1

A:Windows 7 Boots to black screen w/ cursor (also does disc check and te

runtaylor,

wonderful start to the day!

all is not lost.

in all that info about your system, I missed whether it is a 32 bit or 64 bit version of Win7 and the manufacturer of your hard drive.

Why is that important?

I would like for you to go to a Win 7 system which works and which also has a 32 bit verion installed, if you have the 32 bit version installed--or to go to a 64 bit system if that is what is installed.

Now you will make a System Repair Disc on that system and here is how:
CREATE A SYSTEM REPAIR DISC

START | type System Repair | Enter key | Create Disc button
=========================================
=========================================

If you have a Win 7 DVD, then you can skip that step.

What you are going to do is:
Boot up from one or the other.
Get to the System Repair options
Run a System Restore NOT!!! a System Repair.

We've got tutorials for both cases, but let me see if I can find a write-up which may get you there easier:

here's one of the two:
SYSTEM RECOVERY / REPAIR OPTIONS
USING YOUR SYSTEM REPAIR DISC

Insert Win 7 SYSTEM REPAIR DISC into the optical reader.

Shutdown your computer.
Power up your computer.

A dialog window will appear:
Select your Language Preference | NEXT button

Select desired operating system if more than 1 shown |
Use recovery tools... Radio button | NEXT button

Select the desired repair option
Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostic
Command Pro... Read more

1 more replies
Answer Match 102.9%

I'm running a
AMD Athlon 64 3200+
1500 RAM
Win XP SP 3

So yesterday my computer suddenly started getting slow, so I rebooted. When the machine boots, it's all fine, but just after the Windows loading screen, the screen goes black, and the only thing that's active is the mouse cursos which I can move. But I can't right click or anything etc.

I can't bring up the Task Manager. I try loading in safe mode but it's still all black, with the expection that the text "Safe mode" is written around the black screen.

So what I did was I got a Ultimate Boot CD and loaded from it. I managed to roll back my windows registry to 2003 (manufactor fresh), and now windows actually loaded and I didn't get the black screen anymore, however obviously it was all a complete mess having a registry from so long ago, so I backup rolled it back to the current again, and the black screen returned.

With that logic, shouldn't it be possible to do some tweaks to the registry to solve this issue?

I'm a complete beginner and I barely even know the function of the registry. Everything i've tried so far i've just managed to google and follow step by step instructions, so bare with me. But judging from the tools in the Ultimate Boot CD, I can access the windows registry.

So basically, where do I take it from here?

Any help would be greatly appreciated.

A:Win XP boots to black screen, only mouse cursor active. (Need help with registry?)

@ ichito: WELCOME TO Tech Support Forums
Please start your own (new) thread and provide the details there. It becomes too complicated to help two people in the one thread. Someone will assist you there.

@ Skurten:
You said: "Everything i've tried so far i've just managed to google and follow step by step instructions"
You have done very well, but why did you revert the registry back to 2003? Why did you not revert to the last (most recent) restore point? I am guessing that is what you want/need to do now.

It may help if you provide details of exactly what you did to "roll back my windows registry to 2003". That will provide a bit of background info.

Do you know where to find the system restore points and their contained registry backups?
Can you then "roll back" or do an "off-line system restore" using the UBCD?

Please clarify/confirm that you are using UBCD (Current release: 4.1.1) and not UBCD4Win (Ultimate Boot CD for Windows Version 3.50 Released: 4/21/09) ... ? Please provide details of exactly what you are using.

5 more replies
Answer Match 102.9%

I'm running a
AMD Athlon 64 3200+
1500 RAM
Win XP SP 3

So yesterday my computer suddenly started getting slow, so I rebooted. When the machine boots, it's all fine, but just after the Windows loading screen, the screen goes black, and the only thing that's active is the mouse cursos which I can move. But I can't right click or anything etc.
I can't bring up the Task Manager. I try loading in safe mode but it's still all black, with the expection that the text "Safe mode" is written around the black screen.

So what I did was I got a Ultimate Boot CD and loaded from it. I managed to roll back my windows registry to 2003 (manufactor fresh), and now windows actually loaded and I didn't get the black screen anymore, however obviously it was all a complete mess having a registry from so long ago, so I backup rolled it back to the current again, and the black screen returned.

With that logic, shouldn't it be possible to do some tweaks to the registry to solve this issue?

I'm a complete beginner and I barely even know the function of the registry. Everything i've tried so far i've just managed to google and follow step by step instructions, so bare with me. But judging from the tools in the Ultimate Boot CD, I can access the windows registry.

So basically, where do I take it from here?
Any help would be greatly appreciated.
 

A:Win XP boots to black screen, only mouse cursor active. (Need help with registry?)

Go ahead and boot it with the ultimate cd disk. Then remove the disk and reboot, tapping the F8 key while booting to open the safe mode. If that opens correctly,
use the arrow keys to move up to last known good configuration. click enter then let the computer do its thing.
vicks
 

2 more replies
Answer Match 102.48%

HI guys
 
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
 
Any ideas what the problem could be please chaps?
 
Thanks in advance
 
Tony

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
 
System manufacturer and model?
 
Conditions/events which may have led to this?
 
When did problem begin?
 
Louis

14 more replies
Answer Match 102.06%

I have a Toshiba Laptop.
Vista SP2 - all updates current up to the morning of 4/11/2010.
SystemMechanic Pro - also up to date as of yesterday morning.
MalwareBytes (when needed)
The laptop came with Vista installed. I do not have Vista disks or a boot cd.

I did try a system restore from a previous point but am unable to do so as "system protection is turned off." I know I didn't turn it off and when I go to turn it on, the option isn't there.

I left yesterday and the system was up with I believe just Outlook running. (I can't promise that IE was shut down but I'm pretty good about shutting it down if I'm not actively surfing.) When I returned home, the computer was off. I tried restarting it and it wouldn't boot. Blue screen. I tried again and got a message stating that the computer didn't start correctly last boot so it would try to self diagnose and repair. After several minutes, it reported that the problem could not be fixed and shut down. I left it alone as I didn't have time to work with it last night.

This morning, I booted it up in safe mode and tried running MalwareBytes. The program opened and updated without fault. When I started the scan, two objects popped up within a few seconds. A minute or so later, the computer shut down - no warning, no error, just OFF.

I tried a clean boot and get the blue screen as well. According to "Bluescreenview" the cause is fltmgr.sys in every case of blue screen.

DDS.TXT as follows:

DDS (Ver... Read more

A:Vista malware causing blue screen. Only runs for a few minutes in Safe Mode.

Hi

Please do the following:

Download Combofix from either of the links below, and save it to your desktop.

Link 1
Link 2



**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
--------------------------------------------------------------------

Double click on ComboFix.exe & follow the prompts.When finished, it will produce a report for you.
Please post the C:\ComboFix.txt for further review.

18 more replies
Answer Match 101.64%

Hello. I have been researching this issue, and found a topic that began on this site, but was unresolved due to lack of responses. I have been having an issue where my laptop fails to fully boot after logging in. It shows a black screen, and the cursor is active, and I can bring up the task manager, but that's about it. I have tried once to do a system restore to a previous point, but it did not fix the issue. I have a lot of files that I still need on the computer, so that is an issue.

A:Laptop boots to black screen with active cursor and ctrl+alt+del function

What is the Make and Model of this laptop?
What other thing have you tried?

9 more replies
Answer Match 101.64%

Hey there. I'm currently fixing a netbook from my friend.

When i first look up the problem and ask the friend when it last working and he say last working is sept and he last installed a AVG so i suspect it's a virus problem as i heard AVG rogue out there. So i attempt to boot in Safe Mode. Same result. Boot in LKGC. Same result. Boot Win7 installation disk for restore. Same result. (checked CD boot first)

So i removed HDD and connect to my PC to have virus removed on the HDD. There is one virus found. I expect it was bit more than that.

Anyway a little strange problem. When i remove HDD and i boot netbook with HDD and it goes in network booting. I checked in BIOS and it say network boot first and i changed to CD-ROM first then save in BIOS and reboot but it changed to default as i changed the settings. as i want check if netbook can open the Win7 Installation disk but i cant do if netbook changes to network booting AFTER i change the CD-rom first.

A:[SOLVED] Toshbia Netbook boots up with black screen and cursor moving.

Black screen with cursor [Solved]

Quote:




Missing from the c:\windows\system32 folder so I replaced these files from a known good computer and just as before same problem. Again connected the hard drive to a other computer to examine it and again the same files are missing again....
LSASS.EXE
SERVICES.EXE
SVHOST.EXE
Every time I replace them they get deleted and the computer ends up with the black screen with only the mouse cursor which you can move around the screen.




I checked the files in there and only SVHost is missing.

4 more replies
Answer Match 101.64%

Hi Guys/Gals...

......................................................................................
**System**

Dell Dimension 3000 (Celeron)
Windows XP Home edition SP2
(**To my knowledge I haven't got SP3, (through custom/selective updating of Win Updates), but XP may have updated to it anyway without my knowing it).

......................................................................................
**Hardware changes made**

-512K RAM to 2GB RAM modules
-Wireless PCI card
(Both have been on the computer for at least a year and have been working fine)

........................................................................................
**Issue**

A few days ago I downloaded, mounted and opened a *possibly* suspect .ISO file and tried to open a .pdf from within it.
The system froze during this process, I restarted and then the following...

-Dell startup screen, followed by normal Windows XP splash screen as normal, then just a black screen with a moveable pointer.

-I have access to safe mode, but the same black screen occurs, (it has the usual "safe mode" text written around the edge as per normal and a moveable cursor).

-All four green diagnostic lights are on at the back of the tower.
..............................................................................................

**Attempted Remedies (not necessarily in this order)**

-Accessed and backed up hard-drive via PuppyLinux on a CD; makes me think that ther... Read more

A:[SOLVED] Dell Dimension 3000 boots to Black Screen w/cursor (XP SP2)

Do you have access to the run command.
If so you could try sfc /scannow
or fixmbr
Google those to be sure I have them typed in correctly.

10 more replies
Answer Match 101.22%

Hello I hope someone can help me out with my problem.

About the problem.
Yesterday I did a shutdown from the start menu and turned off my monitors, however the computer did not shutdown and was still on after 10 minutes so I just turned it off with the power button.
Today I started my computer it boots I get the usual loading bar and then a black screen and not my welcome screen.

So I have tried the following to fix it:
I tried booting with last known configurations, and got the same problem.
I tried booting in safe mode, it loads for about 5 minutes and then just stops loading.
I tested the memory with a memory test from Acer, no problems found.
I tried booting with a lower resolution, get the same problem.
Just to see if its not a hardware problem, I have booted a linux live cd and that worked.
I have an acer recovery menu but it wont let me recover to a previous point.
And I don't have a vista CD or recovery disk.
I think it was updating when I shut it down..

So i hope anyone has a solution for my problem, if you need more information please ask and I'll answer.

Many thanks for reading and maby even replying to my problem.

Greets,

NiJor


EDIT:
Somehow after waiting an hour doing nothing then rebooting into safemode worked!
There i could do a system restore and problem is solved!

A:Vista boots to black screen instead of login screen

See if there is information on that PC on making recovery disks. I just used 2 dual layer DVD's to make recovery disks for a Compaq laptop.

Also, next time your machine boots to a completely black screen....let it stay there while it re-configures it's self. Don't be so impatient

1 more replies
Answer Match 101.22%

Okay, here's a little background information.

Bought my PC in 2006. Have had to replace 3 video cards since i've bought it. (One was replaced under warranty, the other I bought).

Since I purchased my PC the only parts I have replaced are: My video card, 3 cards later i'm on my most recent one, EVGA Nvidia 8800 GT http://www.evga.com/articles/378.asp

I also upgraded my PSU to an Enermax Pro 82+ 525w. http://www.directron.com/epr525awt.html

OS: Windows XP SP3

Motherboard : ASUS P5BW-LA http://h10025.www1.hp.com/ewfrf/wc/d...name=c00748726

I mainly use my computer for gaming, after my first video card died i was sent a beefier card http://reviews.cnet.com/graphics-car...?tag=mncol;lst after that my PC was no longer under warranty so I had to buy my next cards my self.


My problem:

I left my computer on while making some food, I had world of warcraft opened. When I finished making food I got back to my computer and moved my mouse to get it out of sleep mode. I run a dual display set up, once my monitors loaded up one of the screens was pure white and the other screen was black. I was forced to hold the power button down to turn off my PC. From there on out everytime I boot my computer up I get my PC's loading screen (which i'm able to acces BIOS or system restore) after my PC's loading screen I get the windows splash screen, after that my monitor is pure black. The PC is still on and running but there's no display. I plugged my monitor into my onboard an... Read more

A:Black screen after Windows splash screen. Unable to acces safe mode.

bump, please help :(

7 more replies
Answer Match 100.8%

Hello,
After doing a Windows update, my computer gave a Windows looking message that my hard drive was going bad and to back up my data. I was able to save my user files. Then the pc crashed with a BSOD. I disabled restart after crash. Found the error was 0x0000006B (having to do with a corrupt bootcat.cache file.) Could not boot up windows except for semi windows with my windows 7 disk and Chose Repair, in Recovery console, however it told me nothing could be repaired. Through an option to "find a file" under the Recovery option. I managed to copy a GOOD copy of the bootcat.cache file and I appropriately placed it in E:\Windows\system32\codeintegrity (it was ONLY seeing C: as a system partition) my drive letters were all reassigned.

Sorry this is confusing and a lot of info. Bottom line is, my hard drive is not bad, I see windows on it and all my files and the BIOS recognizes the drive. It is firmly connected and NOT hot to the touch.

From a command prompt I did a bootrec.exe /fixmbr and also /fixboot as the pc was not properly booting up. it still would not boot properly

I am totally unable to go to safe mode (hitting F8) No matter what I do, I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor, the hard drive appears to be trying to work the light flickers) but it just hangs at the black screen

Again, it refuses to allow me to boot to safe mode. It tries to load the Windows S... Read more

A:Windows 7 splash screen, then black screen NO Safe Mode

sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.

Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.

I am unable to boot to safe mode.

I am unable to do a recovery from booting from the Windows 7 Install CD

3 more replies
Answer Match 99.96%

Hi, I have this 4 year old Lenovo Y560(config below)

The discrete graphic card has probably fried a long time ago, so last year when I did a clean install of Windows, I had to disable ATI Card permanently in the device manager using safe mode and used the Intel integrated card. A few days ago, I booted up windows only to encounter, "A disk read error has occurred, press ctrl+alt+del to restart" . I tried to boot up using WIN 7 install disc, but soon after the Starting Windows logo , the screen turns black and I am left with a cursor in a black screen. I tried to boot into Safe Mode but still I encountered a black screen with just the cursor .

I booted with Ubuntu live usb and was able to access all my partition and did back up and even formatted the Windows Partition. I tried to boot using a WinPe and faced the Black screen with a cursor again. I even reset BIOS to default, changed Graphics Adapter from "Discrete' to "Switchable' and vice-versa, but no effect at all. When I boot up using Ubuntu and ran lspci | grep VGA I can see both cards listed. I even tried to boot up using Windows 10 preview disk, still I get a black screen after the Windows loading screen.


I can't afford to buy any laptop presently since I am currently at college, so using Ubuntu for now. Is ther any way to install Windows 7 again? Is it possible to get the ATI Card working properly- reballing, reflow?
Any way to permanently disable the ATI card and get w... Read more

A:Black Screen During WIN 7 POST , Black Screen Even In Safe Mode

What other graphics adapter choices are available in BIOS setup? If you choose Switchable is there software on the Lenovo site for your model that's needed? Are you using the Display adapter software from there?

Have you tested your HD with the maker's HD Diagnostic extended CD scan, followed by a full Disk Check on a single disk partition you create?

Then work through the steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums including trying an alternate install method (disk><flash stick) with new media. These steps overcome almost all install failures, so you'll be reasonably sure the problem is hardware or BIOS settings if nothing works. But don't skip any steps.

Try Clean Install Windows 10 Technical Preview to see if there's any difference with a more modern OS install. It's already a very polished OS and worth testing this.

1 more replies
Answer Match 99.12%

Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

Hello There, I Would Really Appreciate Any Help.

As Above, I Am Pretty Sure This Has Happened To Other People.

I Installed A New Programme Which Was Downloaded From Bit Torrent(i Am Thinking Now That It Must've Contained A Virus).

Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.

Tried To Boot Using Safe Mode But No Joy.

Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.

What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.
 

A:Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

If it was unable to boot from the restore disk or XP disk, that indicates that the BIOS Boot Optios are not set to allow it to boot from the CD before the Hard Drive.

Enter the Bios at boot-up time and correct this.
 

2 more replies
Answer Match 99.12%

Hello,

I'm working on an emachines T1120 with 256mb of RAM. The problem is that no matter what I do I can't get it to boot all the way into Windows. On startup, I automatically get the Safe Mode screen. No matter which option I choose, it does the same thing: I get the initial Windows screen, then a blue screen appears with the following messsage:

Check with your hardware vendors for any BIOS update. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer. press F8to select advanced start up options, then select safe mode.

STOP: 0x0000008E (0xc0000005, 0x80576DCF, 0xA95E52A0, 0x00000000)

Begin dumping of physical memory.
Physical memory dump complete.

I don't have the Windows disk that came with this computer, but I have one from another computer running the same version of Windows. I'm not sure how to use the recovery option - every time I've tried I just get a c:\ prompt. Not sure what to do at that point.

Any thoughts?
 

A:Solved: On Bootup: Safe Mode Screen Then Blue Screen

13 more replies
Answer Match 99.12%

Hello All,

As of this morning my PC (running XP Pro SP3) hangs at the Welcome screen. I am able to type in my password (and hear the log on sound) but the welcome screen stays and the OS never loads. It loaded once (on about the tenth attempt) but I believe "explorer.exe" did not; I had blue screen on my start bar, quick launches and system tray, could not use CTRL+ALT+DEL or SUPER+R to run a command, and could not load any shortcuts from my desktop.

I am able to boot into Safe Mode (standard, with Networking and with Command Prompt) without a problem. I have attempted reinstalling my Chipset and VGA drivers to no avail. I have also run Malware and Spyware Doctor scans and show no issues.

My login screen is customized from Tune Up Utilities 2012; however I cannot uninstall the program from safe mode. Additionally, though my boot and welcome screen are custom, they both run when I boot into safe mode, which, as mentioned, I can do without incident.

Here is my hardware profile from Everest:

Code:
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2011-11-08
Time 11:26


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Pr... Read more

A:XP Freezes at Welcome/Login Screen: Only Boots in Safe Mode

Hi

Follow the steps in this article to perform a clean startup:
Perform a clean startup to determine whether background programs are interfering with your game or program
You will have to start in safe mode to run the msconfig utility.

5 more replies
Answer Match 99.12%

Here is the note:

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

A couple days ago, I clicked to watch video and screen came up and everything froze up. So, I rebooted computer. It boots to this screen every time. None of the safe mode options works. One time, it said I was missing WINDOWS/SYSTEM/system32/CONFIG . This is a laptop and the CD drive does not work. I have tried a external CD drive to recovery and it will not boot off this CD. Also, I have tried to boot Ultimate Boot Disk and this will not work.

Any Suggestions? I would believe my files are still on the drive but the Windows files need to be reloaded.

Please advise as soon as possible. Thank you again for your immediate help because it would be greatly appreciated.

In addition, I have tried changing BIO settings and Have restored to default.

Thanks again .

Smirk

A:Computer Boots to Safe Mode Screen Everytime

Without a working cd drive or a bootable external cd drive I don't know of any way this can be repaired. Do you have access to another cd drive that would fit into the laptop temporarily (borrow)? Is the BIOS set to boot from CD first in the Boot Order?

Karaokeman

8 more replies
Answer Match 99.12%

hi guys,

had the internet page open on startup virus the other day...booted to safe mode installed malwarebytes and it removed it
lent my laptop to my brother who says the same thing is happening...only this time
i cant start in safe mode with networking...it just says logging off and shutting down and restarts in normal mode
i cant run task manager from normal mode

cant think what to do about this
should i take the hard drive out and usb it to a system and run a scan...thats worked for me with types of malware, but i dont think it works with this sort of stuff...

just googled and found a malwarebytes boot cd for locked computers...think i will give this a go!!!

any help appreciated
 

More replies
Answer Match 99.12%

Hello All,

As of this morning my PC (running XP Pro SP3) hangs at the Welcome screen. I am able to type in my password (and hear the log on sound) but the welcome screen stays and the OS never loads. It loaded once (on about the tenth attempt) but I believe "explorer.exe" did not; I had blue screen on my start bar, quick launches and system tray, could not use CTRL+ALT+DEL or SUPER+R to run a command, and could not load any shortcuts from my desktop.

I am able to boot into Safe Mode (standard, with Networking and with Command Prompt) without a problem. I have attempted reinstalling my Chipset and VGA drivers to no avail. I have also run Malware and Spyware Doctor scans and show no issues.

My login screen is customized from Tune Up Utilities 2012; however I cannot uninstall the program from safe mode. Additionally, though my boot and welcome screen are custom, they both run when I boot into safe mode, which, as mentioned, I can do without incident.

Here is my hardware profile from Everest:

Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2011-11-08
Time 11:26
--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Motherboard:
CPU Type Intel Pentium III Xeon, 2300 MHz
Motherboard Name Acer Aspire 5734Z
Motherboard Chipset Unknown
System ... Read more

A:XP Freezes at Welcome/Login Screen: Only Boots in Safe Mode

6 more replies
Answer Match 98.28%

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

2 more replies
Answer Match 98.28%

I think this is where I should be posting this. I'm booting fine in safe mode, and it will be ok booting normal until I get to the desktop. Once I get there, I can see my desktop but it has lines across it and I'm not sure what's happening.

More replies
Answer Match 97.86%

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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Okay, this is all using a computer that is property of my grandparents... My brothers sometime come here to play a game that requires a higher resolution on the monitor, so I suspect that may somehow tie into this problem.

When I restart Windows and try to run normal mode, it gets to the step right before user account selection and idles at a black screen. I also noticed that, on my monitor, the green light under the first icon (which I suppose represents an active display) goes off, opposed to how it is now (in safe mode with networking) where it's on.

I don't know why this is happening. Can anyone please help?
 

A:Solved: I'm getting a black screen after Windows (normal mode) boots!

If it's a resolution problem, does anyone know how I can change my NORMAL mode's resolution in safe mode? Maybe through the registry? I have no idea where the registry key would be at, though.
 

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