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sent by m0le, slow computer even after reformatting, no malware

Q: sent by m0le, slow computer even after reformatting, no malware

(continues description: "EVERYTIME!!")Malware Forum Discussion with m0leHello all,My computer is ruining my life (okay.. that's a little dramatic... but in all honesty it REALLY sucks right now), so any help anyone can offer would be GREATLY appreciated!My computer (at work) has been running VERY slowly for a while now, I was assuming it was just a RAM issue, but m0le said it shouldn't be and I should check here for any answers... I'm not exactly sure what I should include on this post, but if anyone has any specific questions I'd be more than happy to answer any of them as quickly as possible!The main problem, as my "topic description" states, is that every time I attempt to multi-task my computer pretty much freaks the bleep out... It lags, flashes screens periodically, and then does that thing where it makes your window look all ghost-y and u can't click anything cause it's "thinking"... a few moments later it'll either crash or just start working... while having it work after a few moments of "thinking" isn't the ABSOLUTE WORST it really does add on a lot of extra time to my work day, not to mention it's just irritating lol, I'm sure someone here can agree!Anyway, like I said, I'm not sure what information anyone would need to help me w/this... but please do not hesitate to ask and I'll try to respond as quickly as possible!Thanks everyone!Ash

A: sent by m0le, slow computer even after reformatting, no malware

Have you checked task manager for CPU usage (for a specific program) and for available RAM. If your CPU usage is low and you have enough RAM, then you can try downloading SpeedFAN to check your system temperatures.http://www.almico.com/speedfan.php

2 more replies
Answer Match 60.9%

Hello.

I will try to make this story as short as possible, but I am very frustrated on this.

My dad's laptop had gotten a bunch of viruses/rootkits, so I decided to use KillDisk and erase everything with one pass.

Everything gets done and I reinstall Win 7 Home Premium 64bit. Install everything and use the laptop like normal.

For the first five minutes, everything is fine. Loads programs up in a couple of settings.

After the five minutes, it starts getting very slow. The mouse is lagging. Everything takes a couple of minutes to load. The only thing I even did besides have it on was install Windows Update when you first reformat.

After a few more KillDisks and reformatting. the same problem is happening. I know rootkits are harder to kill than most, but can it be possible it is STILL alive?

I also am thinking maybe something inside the laptop is wrong (CPU, HDD.) How would I be able to check this to let you guys know?

I will try the HP Recovery Manager in a while and see if there is any difference.

Please, if anyone could help me and give me at least some ideas to why this is happening.

Thank you.

A:Computer goes very slow even after reformatting

It's unlikely the virus could survive a simple format or just the Diskpart Clean Command
which wipes the boot sector, although some can get into the BIOS.

First I would concentrate on getting a perfect reinstall: Clean Reinstall - Factory OEM Windows 7 - Windows 7 Forums

Then if necessary compare that with Factory Recover if you made the DIsks or saved the Recovery partition: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

If problems persist test your hardware and work through these other troubleshooting steps

5 more replies
Answer Match 58.8%

ok here goes, when i got this comp it ran great no problems and would pullup web pages in seconds. it started refuseing to pull up some web pages alltogether. i assumed since it was a difffferent cable high speed that was the culprit. i now have the fastest high speed cable internet that brighthouse offers........... computer still takes 30 seconds to pull up a web page sometimes.
i assumed virus at this point, got a new D-link gameing router that makes the rest of the computers in the house rock and roll. snow white helped me get rid of a bunch of junk and the web pages were pulling up after about 10 seconds so thought that was ok.
got on the slower computer here and it pulled the pages up instantly. so i decided that i would just completely reformat the computer and that would end all this foolishness. so i reformated and restored the comp to factory settings. when i do that it gets better for a few days then its back to the same old waiting for pages to pop up. it never gets back to how it was before.
my ram shows up at almost a gig like 960mb versus the 1 gig that should be there (i belive that 64mb is goind toward onboard videocard). the comp is reading everything right as far as i can tell. i have like 93% free space on the HD after the reformat.
sometimes the page will load up fine and then LOCK Up and refuse to respond. some pages will always be not responding. the comp will not download most stuff, such as windows updates.
the comp is a HP a1310n with a 1.77GHz ... Read more

A:Computer Running Extremely Slow Even After Reformatting And Restoreing

You do any maintenance on this computer?Ever run chkdsk? Ever run the defrag utility? Ever dumped your cache?http://safari.ibmpressbooks.com/0735618968/ch12lev1sec12http://www.microsoft.com/windowsxp/using/s...mproveperf.mspxChkdsk Explained, Understanding What Chkdsk Does - http://support.microsoft.com/kb/314835/EN-US/ http://support.microsoft.com/default.aspx?...b;en-us;Q315265 Follow the listed steps for running from My Computer/Explorer and put check marks in both options when presented.Louis

5 more replies
Answer Match 54.18%

This is a continuation of the original topic, requested by m0le. Others on the removal team need not reply, but thanks!

Anyways, Vista is back to its extremely laggy self. Everything is moving slow... Even just the DDS log took 6 minutes and 30 seconds. :/

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.19048
Run by Sarah at 12:38:45 on 2011-06-28
Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.2008.788 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_0145da1d\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\... Read more

A:Requested by m0le

Hi again,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log. As before please read the instructions below.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.----------------------------------------------Okay, this is a log that looks fine and so we will be testing for malware but ultimately I am looking to try and eliminate that and leave a system or operating system problemFirst please run MBAM and SASPlease download Malwarebytes Anti-Malware and save it to your desktop.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will... Read more

16 more replies
Answer Match 51.66%

DDS will not run on my computer.. I think it's due to my version of Windows? Is there any other program I can use and post to get help?

A:Very slow computer and malware bytes picking up malware

Hello Heathr6913,

Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

   Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  I will be analyzing your log. I will get back to you with instructions.  1.Please download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the tool .Click on the Scan button.AdwCleaner will begin to scan your computer.After the scan has finished...Click on the Clean button.Press OK when ask... Read more

4 more replies
Answer Match 51.66%

ear m0le,

This topic is for my laptop, the most damaged of the two PC's.

I created the logs below using a User account. (Oddly, Windows

Firewall seems to be functioning under the User account.)

I have been afraid to log in again as the administrator account

that I was using when I was attacked by the viruses.

I was instructed not to use Gmer because I have a 64 bit system.

Viruses found include Blacole.BR, OpenConnection.JR, Obfuscator.WA, and others.
I do not know if there are still viruses on the PC.

Using internet research I read that realtime AV disabling is

related to the damaging or removing of
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc
and that this can be fixed with Repair Windows or, failing that,

with importing a registry.
M0le, based on reading your past topics, I have decided that you

are the expert that I will listen to, and I will follow your

directions faithfully. I will try nothing except what you tell

me to. I am inexperienced at working with the registry and have

not tried the repairs mentioned above. I mention them to you,

simply to inform you as much as I can. I will trust your

decisions, and follow your advice only.

You may notice that the virus attack and damage occured more

than 30 days ago. Unfortunately, I had to move residences and

had other personal events delay my attempt to fix the laptop.

The laptop was not used during that time. I apologize for any

increas... Read more

A:Attn: m0le Realtime AV and firewall will not function. Viruses

Dear m0le,

I should have mentioned in my post that one of the viruses was isecurity.exe (Internet Security). I had located and deleted that file a few minutes after receiving it. I mention isecurity.exe in the text file attached to my previous post.

Thank you,
Solaron

19 more replies
Answer Match 49.56%

So I'm reformatting my computer because 1) I feel like the Malware got rid of some core system files because my computer isn't acting like it used too and 2) Cause I wanna reformat with a new Windows anyway.... I've ran a program called Trojan removal many many times on each hard drive and on files as well as Avast! and they came up with quite a lot of Malware that I have now removed through those programs. I've zipped and made backups of all my files on my External hard drive and now I'm going to wipe my two local drives and reformat one with Windows. My question is should I trust those programs? My External HD and my 8GB Flash were connected when the Malware struck so files within those drives I suppose have the potential to be infected. I do want those files though have I've reformatted so what can I do? I was thinking of getting like 10 anti-malware/virus programs and zipped archive by zipped archive scanning and unzipping onto the newly partitioned drives. Any other suggestions? Thanks.
 

A:Reformatting but had Malware

Probably 2 AV scans (and there are free ones online) would be plenty to be sure that there were no viruses in those archives.

Malware may be more difficult to root out. It does not always appear to be anything harmful and would not be caught by AV. But I agree that you'd need more scanners for malware since each has its own, incomplete database of threats and there are 100's of new ones every day.

But if you scan your files with 2 AV's and again, with the archives open, with maybe Spybot and a-squared, I think you will be pretty safe. But to insure your safety, of course, make sure that you have real-time scanners already installed in the new Windows.
 

2 more replies
Answer Match 49.14%

Got a Google news alert and the page it lead me to said I need to download a X file. I immediately backed out but that was it. I've had so many trojans, malware, viruses its unbelievable. It's compromised my system, can't use System Restore and can't get rid of audio pop-ups. I ran McAfee, PC3Spyware Doctor, got ad-ware and run that and I'm still not free! I'm now considering reformatting, but will these infections survive? Don't want to do it if that won't solve problem. I put this here cause I didn't know where for sure. Mmbojan

A:Reformatting Will It Get Rid Of Virus-malware?

I also got stuck with a nasty bug. It changed a lot of my system files. Although I managed to fix a lot of things with the help of experts, the bottom line is that eveybody is telling me I should install a clean copy of XP. For me, that's reformatting. I want to be sure everything has been cleaned for good. Antiviruses might detect the virus but it doesn't do a very good job at restoring the files to their original state. Sometimes, ComboFix and SDfix will do a good job but in my case it didn't. So yes, reformatting will delete everything.

Before reformatting, perhaps you should get an expert's advice to see if he could help.

Good luck!

(As for me, I'm going to get a XP Pro CD and reformat)

4 more replies
Answer Match 48.72%

Thanks to the help of Jat90, I believe that I now need to reformat my computer to be absolutely sure I am free of malware. However, I have a partitioned hard drive. C: is my main operating drive, but there is a D: drive for recovery.

I was wondering why I do not have the XP discs. These came loaded on the computer (it's an HP). Is it possible that D: has eeverythign Ineed to reformat the main drive C: AND reload my XP OS? Perhaps Office as well (I think that came loaded too). I am not at the infected computer at the moment so I can't be more specific, but since I just placed an order for XP, I wanted to know if maybe I should cancel it.

Thanks for any help you can offer.

Steve

P.S. Big ups to Jat90 for the speedy Malware help! Even if we didn't clean it, Jat was awesome.

A:Reformatting HP after Malware... Have Recovery partition though.

Yes the HP has a recovery partitionDid you also scan that partition to make sure it is virus free?HP recovery CD'shttp://h10025.www1.hp.com/ewfrf/wc/documen...;product=376085

7 more replies
Answer Match 48.72%

My computer was infected with a virus yesterday. It was a scary one, it immediately screwed up my windows files, destroyed windows explorer so the taskbar and "my computer" wouldnt open. I'm pretty sure it's a virus because the file i downloaded wasnt a safe one (A pirated program).

When i restarted my computer it was just black but when i pressed ctrl+alt+del and i logged on and off my username the windows explorer was working again.

Hence i went on to backup all my important data onto my USB hard drive and i tried to run an online virus scan. After three hours it finished scanning but it froze for no reason, and IE closed itself. I decided that a reformatting would be easiest because the virus had already corrupted many of the files and i already backed up my files.

I inserted my windows xp disc provided to me when i bought my computer from dell. I never used it before so it was working fine. I chose advanced installation which would give me a completely new setup of windows xp. After about 40 mins it was done and it said to reboot. While restarting I got the blue screen of death. specifically it said:

"A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check ... Read more

A:Malware Problem - BSOD while reformatting

I've been working on this problem and i've figured out that the virus is still there. Even after i deleted the partition and did a fresh install the virus was still there. I downloaded a trial version of Kaspersky Anti-Virus and it is indeed a virus that attacks Windows Explorer.

It's called virus Win32.Parite.b, in the report log. Kaspersky also found and deleted

"deleted: virus Virus.Win32.Parite.b

File: C:\Documents and Settings\Rich\.housecall6.6Quarantinedyc173.tmp.bac_a03712//CryptFF.b//UPX

deleted: Trojan program Trojan-Downloader.Win32.Agent.vpx

File: C:\Documents and Settings\Rich\Desktop\klcodec400f.exe//file004

deleted: Trojan program Trojan-Downloader.Win32.Agent.vpx

File: C:\System Volume Information\_restore{51179161-A2AA-4B84-A6D9-ADF0BBB5B36F}\RP47\A0004937.exe"

It seems like the virus is still spreading. Please help. Also a lot of my programs like iTunes, etc are having random errors like "Microsoft Visual Runtime C++ error." I did some research and i think that's because the Windows Explorer is faulty.

This virus is so troublesome. What do i need to do to get rid of it. I downloaded HijackThis and this is my log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:02:42 AM, on 7/9/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services... Read more

1 more replies
Answer Match 48.3%

ive had it with my laptop. can someone please help me.
i got it back from the repair place today where they completely formatted and cleaned my computer.
so i take it home and have to reinstall windows, so i have to format it myself again, sounds easy enough? NO
i have made it down to 1 partition and started formatting, this was about 2 hours ago now and it is still on 0% is there anyone that can give me some advice, should i just wait it out?? HELP HELP HELP
 

A:slow reformatting

Looks like you need a new hard drive unfortunately.
 

4 more replies
Answer Match 48.3%

HI

I just received a recovery CD for my IBM Thinkpad 600x and when it started reformatting it is going very slow.

It took approx 30 minutes to to reach 8% formatted and the hard drive is making creaking noises.

Could my problem be the hard drive and if it is could l pick up a hard drive from a CompUSA and have them put it in or could l do it myself?

Thanks

Alan
 

A:Slow reformatting??

Noise from a hard drive is not a good thing . . . I don't recall CompUSA carrying notebook drives ( they are different from desktop drives ) . . If they do, they will do it free but it is not very difficult if you have been inside on before . . the IBM Support site will have a parts replacement guide that can help you.

wrs
 

3 more replies
Answer Match 48.3%

Hi I just finished reformatting a Dell Pentium 4 computer that has 512 G. of memory and it is still very slow. The only programs I have installed are antivirus and MS Office and I have ran all the updates. Everytime I try to do anything like downlown or burn a cd and even printing it gives me the hourglass icon and it takes way longer than it should. I can't figure it out . Does anyone have any suggestions
 

A:Still slow after reformatting

10 more replies
Answer Match 47.88%

I'm sorry, my computer has been slowing down recently. I'm quite computer illiterate so I am hoping that someone can help me. Thanks!

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:37:45 PM, on 5/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\acer\epm\epm-dm.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0EIC1.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Progr... Read more

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Answer Match 47.88%

I've tried everything to speed up my computer. I ran a scan as instructed and am posting the results. I hops someone can help me.DDS (Ver_09-01-19.01) - NTFSx86 Run by Michael Rondeau at 17:59:06.53 on Thu 01/22/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3710.2571 [GMT -5:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Network Associates\VirusScan\SHSTAT.EXEC:\Program Files\Network Associates\Common Framework\UpdaterUI.exeC:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Common Files\AOL\1105407862\ee\AOLSoftware.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Lavasoft\Ad-Aware\AAWTray.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\... Read more

A:Slow Computer Possible Malware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scans:Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mba... Read more

2 more replies
Answer Match 47.88%

Not entirely sure when it happened, but I've been getting IE pop-ups, extremely slow speeds, and occasional moments where my taskbar will disappear completely, yet explorer is still running.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:11:57 AM, on 16/07/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Bell\Access Manager\app\TangoManager.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINNT\system32\taskmgr.exe
C:\Downloads\HiJackThis_v2.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {938A8A03-A938-4019-B764-03FF8D167D79} - C:\WINNT\system32\sjerkcxs.dll
O2 - BHO: (no name) - {F6F68B9E-9... Read more

A:Malware and slow computer.

1. Download & Save this file to Desktop -> http://download.bleepingcomputer.com...a/ComboFix.exe

2. Double click on combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

4 more replies
Answer Match 47.88%

My computer is running very slow lately. I get a lot of messages asking for permission to do various things Bonjour etc... allow to connect to this? not able to run certain games online.
I am running win xp Home Edition Version 2002 Service Pack 3

Dell Dimension DIM 4600
2.66 GHz
512 ram

HijackThis Log:
HTML:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:09:24 PM, on 12/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Fil... Read more

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Answer Match 47.88%

My pc is running super slow. I think it has a malware.

A:Slow computer, possible malware!!! Need help!

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16476
Run by Genesio at 20:34:32 on 2013-04-29
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4094.2851 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamsch... Read more

20 more replies
Answer Match 47.88%

I am a Beginner, I used the search

My computer is a Dell Inspiron 1510 running Vista 32bit and AMD Turion 64 X2 processor

My computer has started running very slowly the last couple of days. I suspect there are too many programs running on start up, or perhaps something new my programs will not find.

I have run, Adaware 07
SpyBot S&D
Mcafee VirusScan 07
Windows defender

All have the current definitions

Here is my Hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:37:57 AM, on 3/7/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\sttray.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\QuickTime\qttask.exe
C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\ATI Technologies\AT... Read more

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Answer Match 47.88%

Hey Guys,

My computer has been running slowly for the last few weeks - even internet browsing is slow! Wondering if you guys to take a look at my HJTLog and let me know if there is anything i should be too concerned about.

I've done avast virus scan, ad-aware scans, but nothing came up.

Many thanks,
winky
----------------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:12:37 PM, on 23/11/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
F:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\GIGABYTE\GEST\GEST.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
F:\Program Files\iTunes\iTunesHelper.exe
F:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
F:\PROGRA~1\INTE... Read more

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Answer Match 47.88%

DDS (Ver_09-02-01.01) - NTFSx86 Run by Christopher Locke at 16:27:47.43 on Sun 02/08/2009Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1313 [GMT -7:00]AV: McAfee VirusScan *On-access scanning enabled* (Outdated)FW: McAfee Personal Firewall *enabled*============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchC:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exesvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\system32\CTsvcCDA.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\program files\common files\mcafee\mna\mcnasvc.exec:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeC:\Program Files\McAfee\VirusScan\McShield.exeC:\Program Files\McAfee\MPF\MPFSrv.exeC:\Program Files\McAfee\MSK\MskSrver.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\syste... Read more

A:Slow COmputer... Malware or no?

Please download Malwarebytes' Anti-Malware from HERE or HERENote: If you already have Malwarebytes' Anti-Malware, just run and update it.. Then do a "Perform Full Scan"Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Full Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.NEXTPlease download RSIT by random/random and save it to your Desktop.Double click on RSIT.exe to run RSITBefore you click "Continue", make sure you change the List files/folders created or modified in the last 3 monthsClick Continue at the disclaimer screen.Once it has finished, two lo... Read more

3 more replies
Answer Match 47.88%

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:32:38 PM, on 3/28/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Steam\Steam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PokerStars\PokerStars.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.daemonsearch.com/ca/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: &Radio -... Read more

A:Computer slow, possible malware?

bump
 

2 more replies
Answer Match 47.88%

I recently was given a computer from my parents that they had been using as their main computer, My parents are not exactly savvy with computers so I've no doubt that it has issues(It runs VERY slowly). But today I was trying to open guitar pro for an assignment and i got this message:

C:\Program files\Guitar Pro 5\GP5.exe
Windows cannot access the specified device, path, or file. You may not have appropriate permissions to access the item.

When I scanned it with avast(AVG) it told me it has a Trojan.

Computer specs:
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: GQ561AA-ABG a6260a
BIOS: BIOS Date: 08/16/07 13:25:46 Ver: 5.08
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 2046MB RAM
Page File: 1394MB used, 2947MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

HijackThis:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:52:41 PM, on 3/12/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Nokia\No... Read more

A:Computer is slow, plus malware.

16 more replies
Answer Match 47.88%

Hi,My name is Simon. I am having a hard time with my laptop due to its very slow performance. I believe that it is because of malware. My computer sometimes runs at 100% CPU usage when nothing that i know of is running. Also my antivirus software, avira, can not update. An error message pops up that is can not update. I also tried the spybot search and destroy, but for some reason i can not update it. A similar error message pops up saying that an error had occured during the updates. I would appreciate some help and advice. Thank you. The dds file is copied here and the two other files are attached.DDS (Ver_10-03-17.01) - NTFSx86 Run by Simon at 3:54:01.59 on Mon 05/10/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.505 [GMT -7:00]AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira\AntiVir Desktop\sched.exesvchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\WINDOWS... Read more

A:Very Slow Computer, Possible Malware

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

12 more replies
Answer Match 47.88%

Hello,

This computer is a personal computer and does not have any group policies or defaults set in by a company.

It is having some issues that general hamper it's overall performance...

It will take many minutes to open some programs. overall very sluggish performance
Excel complains about memory even though I don't have much up and the computer has 4 gb of memory.
So because of this I can only have one or two files open in excel at once.

It will not wake up from hibernation correctly, after being in hibernation I see a mouse on a black screen and move it around but the screen will never appear with login after hibernation...and just stay black until restart.

Constantly need to restart, so I am thinking malware is running up the memory in the system.

Let me know if there is anything you can do to help and identify what might be causing this.

here are the logs from HijackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:51:55 PM, on 3/4/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16518)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\BUFFALO\TurboPC_EX\DiskCache\tpcexTray.exe
C:\Program Files\Lexmark\Monitor\ACB\LMabMON.exe
C:\Users\ADELYN\AppData\Roaming\Spotify\spotify.exe
C:\Users\ADELYN\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Nuance\PDF Professiona... Read more

A:Computer has malware and is slow need help to get it off

14 more replies
Answer Match 47.88%

Hello! Last week i order a new DVD burner and memory for my computer. Once i put all those things in.. I begin downloading...At first, I was visiting site very fast... well faster than i was. Than after i download a sum games from bigfish and playfirst.. i went to moving slower...So like must ppl down i went to control alt deleted. And i saw alot of scvort running..And than reader.sl. exe... So i started sreaching the internet for virus with these names.... Ony to me a more scared about things.. i have download Nortorn which will be removed in 13 days. I have ATT online protecter...but i felt like i need more... So i am going to deleted the norton if u guess help me cause i cant use it long no way...While sreaching the internt i found this site.. I went thought all the steps very very very careful and i now i am ready for everyone to view my txt.. Plz if u can help me in anyway. It would be great.. IF i made any mistake plz dont fault me about it.. I am not computer smart at all.. i just know a little ... if i have downloaded something i dont need let me know.. i just do what sites tell me do ..if they seem safe enough. Heres the main txt. extra txt and activescan. Thank u all...This i really wonderful site...I would love to speak to anyone about suggestion or comment that u have and i can reply the same day... I love my computer so much.. that when it said i might have a virus i went to feeling sick... i love my computer so much that when it said it might have worms.. i almo... Read more

A:Malware, very slow computer

BUMP

7 more replies
Answer Match 47.88%

Hi. I want to know the reason why my computer is so slow. I have not found any differencies when testing the computer with different anti adware, spyware programs so I would like to see if you can tell me anything about it!!!

I hope so

Heres the hijack log

Logfile of HijackThis v1.99.1
Scan saved at 12:07:50, on 2007-03-13
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\WINDOWS\system32\rundll32.exe
C:\Acer\E... Read more

A:Slow computer - Malware?

16 more replies
Answer Match 47.88%

Quick question, how many processes does an average computer have running at a single time? Mine's always 30 some odd number, and seems an awful lot.Logfile of HijackThis v1.99.1Scan saved at 7:39:37 PM, on 12/19/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\HPConfig.exeC:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\carpserv.exeC:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXEC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\windows\system\hpsysdrv.exeC:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\Program Files\Microsoft AntiSpyware\gcasServ.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\Microsof... Read more

A:Ah! My Computer Is So Slow. Malware?

Download the trial version of Ewido Security Suite http://www.ewido.net/en/download/ (W2K/XP Only)? Install ewido.? During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".? Launch ewido? It will prompt you to update click the OK button and it will go to the main screen? On the left side of the main screen click update? Click on Start and let it update.? DO NOT run a scan yet. You will do that later in safe mode.Restart your computer into safe mode now. Perform the following steps in safe mode:(Start tapping F8 at the first black screen after power up)Run Ewido:? Click on scanner? Click Complete System Scan and the scan will begin.? During the scan it will prompt you to clean files, click OK? When the scan is finished, look at the bottom of the screen and click the Save report button.? Save the report to your C: DriveThis will take some time to run!Boot to normal modePost that log and a new HiJack log

1 more replies
Answer Match 47.88%

Hello,

I have noticed my computer getting slower and slower, there is a lag when clicking a link or opening a document for example. My processor seems to be running almost at max for simple tasks which is not normal.

I had your team check for malware and they said it was not and referred me to here.

http://www.techsupportforum.com/foru...ml#post5129370

It's Windows 7 with AMD Athlon II X4 640. 8GB RAM.

Thanks for any help.

A:Slow Computer. Not Malware

Hi have you gone through the sticky here it is a good place to start Is your PC running slow...?

19 more replies
Answer Match 47.88%

Hi,

The charger for my acer computer broke probably due to the wire getting tangled inside. I looked around for about a month and then decided to just buy a universal charger. I booted up the computer and it was slower. So, I decided to remove a lot of the programs and free up some space. However, the computer has continued to lower in performance and now takes 5 minutes to start-up and other tasks afterword freeze up (ie: chrome, programs, explorer, disk clean-up).

A defrag and even an uninstall of avast! has not helped. I ended up uninstalling some windows security updates, IE security updates, .NET updates, and MS Office updates. I believe the IE updates decreased my hardddrive space and unfortunately, the laptop continues to struggle.

Task manager shows about 27 processes being used. About 2-3 hundred megabytes of RAM are being used from the total 2 gb available. I don't see any unknown tasks. In msconfig, there is only 1 service on startup, ctfmon.

Please help me out. I am open to a factory reset or reformat as a last resort.

PS: What is the difference between a factory reset and a reformat? I own an Acer laptop.

A:Slow Computer: Probably No Malware

Find out the Hard Driver manufacturer, on the bottom of the laptop one of the removable covers will contain the HD.

Go to the manufacturers website and download the Diagnostics software, burn to a CD then boot form CD, your HD may be starting to fail.

7 more replies
Answer Match 47.88%

I have done AVG scan and it removed some malware but it looks like there is still more malware on the computer.The computer is running slow.

I read some of the posting above that I should back up my computer.And I'm trying to do that but it is slow.

And displaying thumbnail seems to be very slow.So it is making it hard copying it to other hard drive.

Checking taskmanger shows suspicious things running in the background.

I posted the log file and screenshots.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:48:08 AM, on 19/09/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files\Zoner\Photo Studio 16\Program32\ZPSTray.exe
C:\Windows\SysWOW64\regsvr32.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\Western Digital\WD Security\WDDriveAutoUnlock.exe
C:\Windows\SysWOW64\ctfmon.exe
C:\Users\Marc\Desktop\HiJackThis.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\P... Read more

A:Slow computer after malware pop up up

16 more replies
Answer Match 47.88%

Hello.

For some time now my computer started to run realy slow on random occasions when I was in the middle of playing with various kind of applications (eg games, media players, web browsers). I suspected some kind of malware and run a scan. I was shocked by the nuber of invections.
I tried to remove but every time i deleted some viruses there were new ones.


Here's a log from DSS:

Deckard's System Scanner v20071014.68
Run by Xp on 2007-12-18 22:27:53
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
30: 2007-12-18 21:28:03 UTC - RP459 - Deckard's System Scanner Restore Point
29: 2007-12-18 20:14:56 UTC - RP458 - Removed Supreme Commander (TM) Demo
28: 2007-12-18 20:14:26 UTC - RP457 - Skonfigurowane Thief: Deadly Shadows
27: 2007-12-18 20:13:41 UTC - RP456 - Removed Ultima Online: Mondain's Legacy
26: 2007-12-18 19:41:16 UTC - RP455 - Windows Defender Checkpoint


-- First Restore Point --
1: 2007-12-14 13:07:00 UTC - RP430 - Punkt kontrolny systemu


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 511 MiB (512 MiB recommended).
System Drive C: has 1.49 GiB (less than 15%) free.


-- HijackThis Clone ------------------------------------------------------------


Emulating... Read more

A:slow computer/various malware

*bump*

1 more replies
Answer Match 47.88%

here is hjt log...

Logfile of HijackThis v1.99.1
Scan saved at 1:42:13 AM, on 2/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\runservice.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\brow... Read more

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Answer Match 47.88%

Hello,I am experiencing computer slowness. Did all the usual...disk cleanup, defrag, ad-aware, spybot and ewido online. The darn thing is still slow. I don't know yet how to interperet the hjt log.I suspect problems with the following entries:O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - (no file)O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cabO23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe(no longer have symantec or zone alarm on this machine)Logfile of HijackThis v1.99.1Scan saved at 6:43:46 PM, on 5/5/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\SYSTEM32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\windows\system\hpsysdrv.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\System32\hphmon05.exeC:\WINDOWS\system32\ps2.exeC:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wn... Read more

A:Very Slow Computer Possible Malware?!?!

Hello fmcs174,Welcome to Bleeping Computer Please run HijackThis! and click "Scan." Place checks next to the following entries, if present:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us9.hpwis.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us9.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us9.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us9.hpwis.com/R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us9.hpwis.com/O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - (no file)O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXEO4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeO16 - DPF: {644E4... Read more

2 more replies
Answer Match 47.88%

Hello,

My computer seems to be running slow. I think it may have some malware on it. I would appreciate your help. Below are the logs:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:21:19 PM, on 6/2/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17041)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Users\Owner\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe
C:\Program Files (x86)\DDNi\Oasis\VAIO Messenger.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-c... Read more

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Answer Match 47.88%

hello all, i am new to the forum and i am in need of your guys' expertise.. ive ran: avg, ccleaner, malwarebytes, and adaware.. all results were good and nothing was detected.. i am having doubts that they might be missing something as my computer has been acting up lately and i cant figure out exactly why.. please inform me if theres anything i can do based on this log.. any help is greatly appreciated.. cheers!logfile:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 10:31:08 PM, on 9/29/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18943)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\LimeWire\LimeWire.exeC:\Program Files\Lavasoft\Ad-Aware\AAWTray.exeC:\Windows\system32\wuauclt.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Windows\System32\mobsync.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\Macromed\Flash\FlashUtil10k_ActiveX.exeC:\Program Files\Internet Explor... Read more

A:HELP!! Computer REALLY slow... Malware??

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

2 more replies
Answer Match 47.04%

I've defrag'd and done everything to minimize computer slowness.  I constantly run ccleaner which helps for a few days and then the computer runs slow or comes to a halt.
 
First.txt -
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:22-11-2015
Ran by KenSteven (administrator) on KENSTEVEN-HP (22-11-2015 19:49:48)
Running from C:\Users\KenSteven\Downloads
Loaded Profiles: KenSteven (Available Profiles: KenSteven)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(PFU LIMITED) C:\Windows\twain_32\Fjscan32\FJTWMKSV.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP ... Read more

A:Possible malware???? Computer booting really really slow.

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===I need to see the Addition.txt file that was created by the Farbar tool.Please attach a file to your next reply:In the Reply section in the bottom of the topic Click the "more reply Options" button.Attach the file.Select the "Choose a File" navigate to the location of the File.Click the file you wish to Attach.Click the Add reply button.===I will review both logs and suggest a fix.

9 more replies
Answer Match 47.04%

hi ive been prompted by bleepingcomputer user to post in this area

My computer is acting unusualy slower and it s starting to faill
I've even tried a system restore and scanned several times but the result were merely better
Ive been taken care of in 2 different forums, and all of this led me here

I Still need help with my pc, can you guys please help me?

A:slow computer probably not by malware infection...

Error messages, exact wording?

System manufacturer and model?

What other forums have you posted in? Please provide links to those posts.

Louis

2 more replies
Answer Match 47.04%

First off, I would like to make clear that this is not a primary computer. It is my daughter's older-school laptop that we purchased from her school. I am not in any rush to fix, but want to fix some issues. I have two of these computers, and this one seems to respond so much slower. This is not just IE browser problems, but Firefox, and Chrome also. The computer takes almost 4min to load from startup. I have tried to disable startup items, and still slow. When I access files such as Computer, or Documents, It can take as much as 40-50sec. As I am typing right now, I have to wait for the slow- key response. The harddrive is constantly running also. All help is appreciated.

Here is SysInfo:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Business, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2045 Mb
Graphics Card: NVIDIA Quadro NVS 135M, 128 Mb
Hard Drives: C: Total - 76316 MB, Free - 50831 MB;
Motherboard: Dell Inc.,
Antivirus: Microsoft Security Essentials, Updated and Enabled

HijackThis:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:57:52 AM, on 12/1/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\P... Read more

A:Slow computer/virus, malware

Bump
 

1 more replies
Answer Match 47.04%

I got some spyware on my computer, used Malwarebytes and Spybot to get rid of it. But my computer's performance hasnt returned to 100% of what i was before the infection.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:08:12 PM, on 9/15/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Users\Zero Knight\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zero Knight\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Zero Knight\AppData\Local\Google\Chrome\Appl... Read more

A:Malware Removed (I think) Computer still slow

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/419188 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

14 more replies
Answer Match 47.04%

Luckily I have not needed the support of this forum for almost 1 year--but my computer is slow again, as Malware was detected last week and picked up by Adaware. I am enclosing a log file from Hijack this. I also ran a Panda Scan the other day and it came back totally cleam, as well as a Kaspersky scan which also came back clean. I am hopeful that someone can assist tonight. Thanks in advance for all the help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:34:19 PM, on 5/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Progr... Read more

A:Malware detected--please help as computer is slow

Bump.

13 more replies
Answer Match 47.04%

I recently took care of a Malware problem I had, but now my computer is running very slow and at 100% usage. I ran malwarebytes and cleaned my computer again and found more malware, so maybe i am not 100% cleaning my computer.

I want my computer to run at an optimal rate with all extras removed.

thanks in advance, i posted all logs

A:Computer running very slow, possible Malware

Hi,From your DDS log, I can see that you never updated your Malwarebytes.So, please update MalwareBytes...Start MalwareBytes and click the Update tab. There click "Check for updates"In case you can't update the database via the update option, please download and install the database from here. Only do this when the update option doesn't work.Once the updates are downloaded, perform a quick scan again.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply along with a fresh DDS, then we'll proceed from there with new steps.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

5 more replies
Answer Match 47.04%

My computer got a virus a couple weeks ago and I thought I had gotten rid of it, but something is still wrong. It takes forever to startup or open up any type of program or file. Here's my HJT Log. Any help is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:21 PM, on 9/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google... Read more

A:HJT Log- Computer very slow, virus/malware

13 more replies
Answer Match 47.04%

Hi, I was just looking for some help with these logs, I feel as though my computer is slowing down... Not yet extremely slow but I want to catch it before it becomes even more of a problem.

If anyone could look through my logs that would be greatly appreciated

I feel like my computers RAM usage is alot higher than it used to be as well and tons of programs are running on my processes list and I just wanted to make sure everything was good to go.
Thanks for any help,
ThePuk3s
Here are the logs.
.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Kevin at 15:50:31.93 on Mon 04/04/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_21
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.6126.4214 [GMT -5:00]
.
AV: SymantecAntiVirus *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: SymantecAntiVirus *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsv... Read more

A:Looking for help with virus/malware, computer slow

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

2 more replies
Answer Match 47.04%

Hi, My computer is getting really slow -- not the slowest it's been but its definitely getting there -- and I had someone look at it a little bit ago and they said I probably had a malware problem. I ran malware bytes' anti-malware but nothing came up. My logs are below and attached, If I need to get a combofix log too just let me know. Any help is greatly appreciated! Thankssss
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) M processor 1.80GHz, x86 Family 6 Model 13 Stepping 6
Processor Count: 1
RAM: 1023 Mb
Graphics Card: MOBILITY RADEON 9000, 32 Mb
Hard Drives: C: Total - 40068 MB, Free - 28070 MB; D: Total - 74402 MB, Free - 61104 MB;
Motherboard: Dell Computer Corporation, 0X2034, , .4111R31.CN486433AM4424.
Antivirus: AntiVir Desktop, Updated: No, On-Demand Scanner: Disabled
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:33:44 PM, on 9/25/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17080)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Utils\Avira\AntiVir Desktop\sched.exe
C:\Program Files\... Read more

A:slow computer / malware problems

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2 more replies
Answer Match 47.04%

Hello ive started getting Crashing & Slow Computer and also signs of malware on my computer, here is my logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 17:56:43, on 24/07/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\PROGRA~1\Grisoft\AVG7\avgcc.exeC:\Program Files\VMware\VMware Workstation\vmware-tray.exeC:\Program Files\VMware\VMware Workstation\hqtray.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Xfire\xfire.exeC:\WINDOWS\system32\devldr32.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Common Files\Autodesk Shared\Service\AdskS... Read more

A:Malware, Crashing & Slow Computer

Hi Sc00by22,

My name is Erik and I will be handling your log. Please give me some time to look over your log. As I am still in training I will have to get my reply's to you checked first.

2 more replies
Answer Match 47.04%

I suspect there is something running behind my computer. I have a hijackthis scan and the log is follow. I don't know how to interpret this. Please help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:32:02 PM, on 8/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\VMSnap3.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Nero... Read more

More replies
Answer Match 47.04%

PC running slow again Hi My last post got moved to the Virus/ Malware forum, but I check for these using MalwareBytes, Super Antispyware & Avast. Flavelee came to my rescue before, i'm sure the slowness is down to my aging PC and still running XP. But if anyone's got any advice in the interim, it would be a great help. Thanks. The following was my original post..................
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, x86 Family 15 Model 35 Stepping 2
Processor Count: 2
RAM: 958 Mb
Graphics Card: ATI RADEON XPRESS 200 Series, 64 Mb
Hard Drives: C: Total - 76308 MB, Free - 35354 MB;
Motherboard: MSI, 09AC
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 22:03:36, on 20/09/2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

FIREFOX: 32.0.2 (x86 en-US)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\sv... Read more

A:Slow Computer (NOT Virus or Malware)

11 more replies
Answer Match 47.04%

My laptop is a 4 yr old Thinkpad T60. I'm still running the original XP that came with the computer - I've never had the time or need to do a system wipe. As a result, there's about 4 years worth of junk on here (and I'm sure some malware, or at least remnants of malware). Had some random fake antivirus malware pop up early. I was able to catch it quickly, shut down, boot into safe mode, disable from running on start up and manually delete the file, but I'm not positive I got all of it. I've run Malwarebytes and done full scans with Microsoft Security Essentials and Windows Defender, but none of them have found anything. The systems running so slowly though that I'm considering doing a full system wipe and starting over with a clean slate, but it's a busy time at work and I don't have the time to reinstall everything at the moment. Would appreciate any help spotting the remnants of malware/junk on here so I can keep it secure and usable until I have the chance to do a full overhaul. I pasted the DDS log below and attached the "Attach" log. I tried running GMER but both times I tried it it completely crashed my system - the first time I got a blue screen about halfway through the scan and the second time, the scan completed after about 3 hrs but crashed my system when I tried to save the file. Here's the DDS log: DDS (Ver_09-12-01.01) - NTFSx86 Run by LM at 17:46:16.65 on Sat 02/27/2010Internet Explorer: 8.0.6001.18702 Browser... Read more

A:Antivirus Malware/Slow Computer

Hi,Not trying to bump my topic or anything and I know you guys are very busy, but I just want to make sure that this is something you guys can help with...I'm afraid to do any online banking or use any sensitive passwords until I get the a-ok that I completely obliterated the virus...If this isn't something you can help with or you're too busy, please let me know! - L

7 more replies
Answer Match 47.04%

My wife's computer is very slow and at times unresponsive to responding to commands. The problems appear to have started after she clicked on an attachment in an e-mail that provided "a link to check your order status". Her desktop picture was removed. Zone Alarm security alerts have been popping up with programs that I am not familiar with to ask for permission to access the internet (vbr1.tmp most recently). I deny permission.

The HJT log follows. Thank-you for your assistance.

Note- I just plugged the USB stick (Drive G) into my computer after saving the HJT log from my wife's computer and got this message:


Real-time Virus Protection
Real-time Virus Protection has detected a virus or other security risk, and performed the action specified.

.
Action taken: Unable to clean infected file. The file was quarantined.
.
Incident name: G:\Autorun.inf
Detection name: Mal_Otorun1
User name: Dad
Note: If Search for and clean Trojans is turned on and executed after scanning, click Next to view the final action taken.

Here is the HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:19:07 PM, on 10/4/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe ... Read more

A:Slow Computer- Suspect Malware

Hello, homerpasta
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .
We need to run a Scan with DDSPlease download DDS, and save it to your desktop, from one of the following mirrors:This is a mirror
This is another mirror

Disable any type of "Script Blockers" or "Script Protection" installed on your sy... Read more

2 more replies
Answer Match 47.04%

We've had this computer for 5 years now, and it is used by several members of my family, so naturally I can't be sure what people are doing on it all the time. Anyway, over the last few months it has become EXTREMELY slow and I'm convinced it is infested with all sorts of malware. It runs Windows XP.

I've enclosed the DDS reports as asked but GMER bluescreened about 45 minutes into scanning and told me that it was due to a problem with "aujasnkj.sys".

Anyone have any clues?




DDS (Ver_09-03-16.01) - NTFSx86
Run by Dougie_2 at 18:17:56.42 on 02/05/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.266 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
AV: Norton Internet Security *On-access scanning enabled* (Outdated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.ex... Read more

A:Slow Computer and Malware Problems

Hello and welcome to TSF


Quote:




AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
AV: Norton Internet Security *On-access scanning enabled* (Outdated)




You have two antivirus applications installed, having two such programs installed can cause many problems including but not limited to a system crash.

I would advise you to uninstall AVG and once that is completed update Norton antivirus as it is being shown as Outdated.


Quote:




GMER bluescreened about 45 minutes into scanning and told me that it was due to a problem with "aujasnkj.sys".




The "aujasnkj.sys" is a gmer driver that is loaded randomly, please run GMER again once you have removed AVG and post the ARK.txt in your reply.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

4 more replies
Answer Match 47.04%

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 4/21/2011 11:58:55 AM
System Uptime: 3/3/2013 5:54:20 PM (3 hours ago)
.
Motherboard: Dell Inc. |  | 0KD882
Processor: Genuine Intel® CPU           T2060  @ 1.60GHz | Microprocessor | 1595/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 112 GiB total, 63.424 GiB free.
D: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.5)
Adobe Shockwave Player 11.6
AIM 7
Apple Application Support
Apple Mobile Device Support
Apple Software Update
avast! Free Antivirus
BitTorrent
Bonjour
Broadcom 440x 10/100 Integrated Controller
CCleaner
Conexant HDA D110 MDC V.92 Modem
Dell Driver Download Manager
Dell Wireless WLAN Card
DivxToDVD 0.5.2b
ESET Online Scanner v3
Facebook Video Calling 1.2.0.287
FeralHeart version 1.13
GIMP 2.8.0
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
High Definition Audio Driver Package - KB835221
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484... Read more

A:Slow computer. Wondering if its malware.

Hello Mooglebooboo Welcome to The Forums!!Around here they call me Gringo and I'll be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back ... Read more

3 more replies
Answer Match 47.04%

I am doing my best to follow the instructions set forth by the forum. This is my first post, so I'll do my best to get all of the correct info. I greatly appreciate any help. I first noticed a problem when my computer started to become sluggish. Windows media player becomes bogged down pretty easy and my computer is running slower than usual. I have used BitTorrent & UTorrent, so the problem could have come from using those programs (I wonder if I have come aross the problems from BitRoll). I had AVG on my computer before, but I recently installed avant! and it shows no current viruses. I have an old version of AdAware, but I can't seem to update it, and the new version I tried to download won't load. I have downloaded the .exe files of the following programs: spybot, spywareblaster, adaware, and registercleaner. I have all of the .exe files, but each time I try to run them a black ms dos type of window pops up and disappears and the program never loads. I have loaded hijackthis and can run it, but I don't know how. I will gladly and quickly run any checks to post here to get help started. Thanks again in advance.Here is my Hijackthis log:Logfile of HijackThis v1.99.1Scan saved at 2:55:35 PM, on 4/14/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\sys... Read more

A:Slow Computer / Spyware, Malware, Etc

Welcome to the BleepingComputer HijackThis forum dboren23 Download SmitfraudFix (by S!Ri), to your desktop.Double click on Smitfraudfix.cmdSelect option #1 ? Search, by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).Please copy/paste the content of that report into your next reply.********************************Download SDFix and save it to your desktop.http://downloads.andymanchesta.com/RemovalTools/SDFix.zipPlease then reboot your computer into Safe Mode by doing the following :* Restart your computer* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;* Instead of Windows loading as normal, a menu with options should appear;* Select the first option, to run Windows in Safe Mode, then press "Enter".* Choose your usual account.* In Safe Mode, right click the SDFix.zip folder and choose Extract All,* Open the extracted folder and double click RunThis.bat to start the script.* Type Y to begin the script.* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.* Press any Key and it will restart the PC.* Your system will take longer that normal to restart as the fixtool will be running and removing files.* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.* Finally open the SDFix folde... Read more

33 more replies
Answer Match 47.04%

attached a current logs that I created that hopefully will help you....the computer is just runng slow, and when running cleaners allways comes up w/some error

My issue could be flat out its time to update my computer...I have a Dell Dimension 4100, (5 yrs old) Money is allways an issue just wanted to see if I can speed her up.

Thank you in advanced
Dan
White Lake, MI

A:malware; basic slow down of computer

Hello,My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Please download GMER from one of the following locations, and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zip Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs, as this process may crash your computer.Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.Double click on Gmer to run it.Allow the gmer.sys driver to load if asked.You may see a rootkit warning window, If you do, click No.Untick the following boxes on the right side of the Gmer screen.
... Read more

2 more replies
Answer Match 47.04%

I am trying to help a friend get rid of some malware. She is complaining that the system runs very slow and from the looks of it the computer seems to have some unknown programs. Just want to make sure it's cleaned out.
Please advise on what I should do.
Thanks!

here is the hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:11:49 PM, on 11/22/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.18.5\ccSvcHst.exe
C:\Users\Bryce\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
C:\Program Files (x86)\CrossriderWebApps\Crossrider.exe
C:\Users\Bryce\AppData\Local\Smartbar\Application\SnapDo.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files (x86)\ExpressFiles\ExpressFiles.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Searchqu Toolbar\Datamngr\datamngrUI.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Users\Bryce\Documents\RCA Detective\RCADetective.exe
C:\Users\Bryce\Desktop\HijackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Mic... Read more

A:Computer slow possible Malware on laptop

11 more replies
Answer Match 47.04%

I've been working on a friend's computer for days now. Have found and removed (I hope) coolwebsearch, about blank, assorted trojans and a virus that Norton caught. At this point, Spybot, Ad-Aware and Norton all scan clean. However, performance is still extremely slow. I've installed and updated all the above anti-malware programs, plus used aboutbuster, cwshredder; have done Microsoft updates, live updates, and deep scans repeatedly. All now coming clean but when you turn on the machine, and it finally comes up, you press a key and wait anywhere from several minutes to half an hour for the next screen to open.
Here's my HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 9:45:45 PM, on 11/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:�... Read more

A:Slow Computer; No Visible Malware

Welcome to the BleepingComputer forum. We are currently studying your log and will have instructions for you shortly. Thank you for your patience.

3 more replies
Answer Match 47.04%

Hello Everyone,

I am trying to get all the malware off my computer and I can't seem to find all the problems that are making my computer run very slow. If there is anyone that can help me I would really appricate it. Here is my Hijack log.



Logfile of HijackThis v1.99.1
Scan saved at 1:27:21 PM, on 10/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe
C:\Program Files\Digital Asphyxia\Y!TunnelPro 2.0\YTPro.exe
C:... Read more

A:computer slow, cant find the malware

Hello fireprincess, and welcome to TSF.

Not all system slowdowns are due to malware. I'm mot seeing anything in this HijackThis log, but HJT is only one of many tools we use to ID and remove malware.

Let's begin with a temp file cleaning and an online scan, to see if anything is lurking:

First, please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

---------------------------------------------------------------------------------------------

Perform an online scan with Internet Explorer with Panda ActiveScan http://www.pandasoftware.com/products/activescan.htm

Click on the "Free To Use ActiveScan" located on the top right hand corner Click Check Now and a "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
Enter your e-mail address, country,... Read more

10 more replies
Answer Match 47.04%

Hello all, my computer is running super slow, and I've recently cleared some malware, and I was wondering two things: do I still have malware? Am I running too many processes? Here's my Hijackthis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:05:47 PM, on 14/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe... Read more

A:Malware threat and slow computer

Bump
 

1 more replies
Answer Match 47.04%

I would appreciate some help, please. Earlier today I experienced several problems. Since then I have run Spy Sweeper and quarantined worm.gen, trojan-pishu and trojan.gen. There was a Brave Sentry icon on my desktop, but it appears to be gone now. Also, I was getting a "task manager has been disabled" message and I was unable to open task manager. I think I've fixed that now; I'm able to go to Task Manager. However, I think I still have problems. Whenever I restart the computer this file is running in task manager: vedxg6ame4.exe.

Here is my HJT logfile. Please advise; thanks! Doug

Logfile of HijackThis v1.99.1
Scan saved at 2:59:39 PM, on 9/3/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Sh... Read more

A:Malware; computer running slow

Download http://downloads.andymanchesta.com/RemovalTools/SDFix.exe and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
· Restart your computer
· After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
· Instead of Windows loading as normal, the Advanced Options Menu should appear;
· Select the first option, to run Windows in Safe Mode, then press Enter.
· Choose your usual account.
· Open the extracted SDFix folder and double click RunThis.bat to start the script.
· Type Y to begin the cleanup process.
· It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
· Press any Key and it will restart the PC.
· When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
· Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
· Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
=============

Download Superantispyware (SAS) free home version

http://www.superantispyware.com/superantispywaref... Read more

1 more replies
Answer Match 47.04%

I am using a fairly new computer with Windows 7, 1TB of hard drive space, 4GB of ram, 2.67ghz processor. and just lately everything is very slow. When I access the internet explorer or Google chrome websites take a very long time to load up sometimes never do. If they do they are extremely slow. However everything else on the computer is fast especially games on an internet connect. I have optimum online boost so I know the speeds are good. I think I have some malware that's severely affecting my machines performance. Also I have another user on the same computer and her account seems to be fine and not experiencing any of these slow downs her webpages load up very quickly.

A:Have a new computer thats become very slow only on webpages do I have malware?

  Running TDSSKiller to obtain log
 
Note: Don't cure or delete a threat, but choose skip for all instead.
Please download TDSSKiller from here and save it to your Desktop
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters

In the Additional options: Check Detect TDLFS file system
Click Start Scan and allow the scan process to run

Choose for all threats to Skip for all of them.
Click Continue
Please post the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)
===================================================
 
 Install and run MBAM
Information about MBAM: http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial
If this scan has been done, please post the the log into your next reply
 
 
  Please download MiniToolBox , save it to your desktop and run it.
 
Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
 

 ESET Online Scanner
==================
I'd like us to scan your machine with ESET OnlineScan This process may may take several hours, that is normal.
Hold down Control and click on this link to open ESET OnlineScan in a new window.
Click the  but... Read more

12 more replies
Answer Match 47.04%

I recently had a perfect defender 2009 infection. Please check to see if I am clean. I'm sorry if some info may be confusing because my computer is in Korean.

DDS (Version 1.0.1) - NTFSx86
Run by family at 23:21:48.81 on 2008-12-13
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.949.82.1033.18.895.300 [GMT -8:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\GRETECH\GomPlayer\GOM.exe
C:\Program F... Read more

A:Slow computer... Please check for malware

bump...

3 more replies
Answer Match 47.04%

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:51:06 PM, on 5/1/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Anne\AppData\Roaming\D917EBAF2BFEC5B48FD5F92185FF8D28\fitsub70rlz.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\Anne\Desktop\Neal\Computer Clean-Up Kit\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.reverbnation.com/artist/control_room/280750?tab=dashboard&subnav=dashboard_home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb
R1 - HKLM\Software\Microsoft\... Read more

A:CAN'R REMOVE MALWARE, SLOW COMPUTER

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator&#... Read more

2 more replies
Answer Match 47.04%

Hi I ran AVG Anti Virus, Ad Aware, Super Antispyware. Detects some malware as mentioned above in AVG Anti Virus Scan.Pls find HJT Log as followsLogfile of Trend Micro HijackThis v2.0.2Scan saved at 3:18:44 PM, on 1/11/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\system32\CTsvcCDA.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\inetsrv\inetinfo.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\LogMeIn\x86\RaMaint.exeC:\Program Files\LogMeIn\x86\LogMeIn.exeC:\Program Files\LogMeIn\x86\LMIGuardian.exeC: ... Read more

A:Says BS Player as malware ,computer slow

Howdy, my name is Hoov, and I will be helping you with your dilemma. I appologize for the delay in getting you help.Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread. Here is what I am asking you to do during the repair of your computer*Tell me everything that you have done, if anything, to try and fix this problem.*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it. *Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try. *Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.Now onto trying to fix your computer.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, f... Read more

2 more replies
Answer Match 47.04%

Hi, my computer has been running really slow for the last two weeks. I don't understand this because I've recently gone through with Pancake, an analysist from here, about a month ago. I've follow all the process and was given an okay based on the reports generated. I have norton 360 on at all times. I thought it was my ISP but we went through several test and they said everything is working properly on their end. I've ran a Panda scan and a hijack this log. Please review them for me to see what is going on. Thank you in advance for your time and patience.

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-05-15 18:21:31
PROTECTIONS: 1
MALWARE: 41
SUSPECTS: 0
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Norton 360 2007 Yes Yes
;=============================================================================================================... Read more

A:Malware and slow computer issues again.

Hello and welcome to TSF.

Sorry for the delayed response. If you have not received help elsewhere and still need help please follow the instructions in IMPORTANT - Read This Before Posting A Log and post the two text files, main.txt and extra.txt produced by the Deckard's System Scanner, as it has been a while since you posted.

7 more replies
Answer Match 47.04%

Hello,

I have a computer that is running very slow. Whenever it boot up to the desktop, it takes a while to load as well as popup boxes (which I believe was caused when the person who owns the computer clicked on the popups) show up. When I use Firefox, the homepage is Sweetpacks (which I never heard of)...

I have attached the log and zip you have requested...Any help would be greatly appreciated

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16736
Run by TANYA SCOTT at 19:34:13 on 2014-06-16
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3977.1879 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k GPSv... Read more

A:Possible Malware...computer running slow

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please uninstall the following via Start->(or Computer)->Control Panel->(Programs)->Programs and Features if it still exists:

Desk 365<<Please read this

Also delete the following Folder if it still exists:

C:\Program Files (x86)\Desk 365

------------------------------------------------------

Press the Windows "logo" key and "R" key then copy/paste the following single-line command into the Run box and click OK:

cmd /c rd /s /q "%userprofile%\AppData\Roaming\Desk 365"

A DOS window will open and close again, this is normal.

------------------------------------------------------

Please uninstall the following via Start->(or My Computer)->Control Panel->(Programs)->Programs and Features if it still exists:

MyPC Backup<<Please read this

Also delete the following Folder if it still exists:

C:\Program Files (x86)\MyPC Backup

------------------------------------------------------

Optimizer Pro v3.2
... Read more

13 more replies
Answer Match 47.04%

here is the sys Info:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6056 Mb
Graphics Card: Intel(R) HD Graphics, -1988 Mb
Hard Drives: C: Total - 1414313 MB, Free - 1313009 MB;
Motherboard: Gateway, DX4860
Antivirus: avast! Antivirus, Updated and Enabled

The computer is slow and I need it cleaned out to make sure there are no malware.
 

A:friends computer has malware / and is slow

Hello andrew_al, welcome to Tech Support Guy's Malware Removal forum!

My username is LiquidTension, but you can call me Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that.

======================================================

Please read through the points below to ensure this process moves as quickly and efficiently as possible.

Please read through my instructions thoroughly, and ensure you carry out each step in the order specified.
Please do not post logs using the CODE, QUOTE or ATTACHMENT format. Logs should be posted directly in plain text. If you receive an error whilst posting, please break the log in half and use multiple posts.
Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation & providing the best set of instructions for you.
Please backup important documents before proceeding with my instructions.
If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before you run anything.

======================================================

Please run the following diagnostic scans so I can ascertain the state of your computer.

STEP 1
Farbar Recovery Scan Tool (FRST) Scan

Please download Farbar Recovery Scan Tool (x64) and s... Read more

2 more replies
Answer Match 47.04%

My mom's computer has been having problems for the past couple of months. I've tried every option I can think of to fix this, but nothing has worked. Please, please help me! Problems include search engine redirects, new tabs to unknown websites, notice of virtual memory too low, and extremely slow when doing anything. My mom rarely does anything but get online once and a while. My brother, however, uses it too, so there's no telling what sites he's went to.

I tried to run the dds script, but it kept shutting down before completing. I did however run HiJackThis and will paste it below. Oh, and btw, it's taken me over 30 minutes just to turn on the computer, run HiJackThis, get online, and type this message. This freaking blows!

Thanks in advance for anyone who can help me fix this problem!!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:54:08 PM, on 8/30/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.e... Read more

A:Possible malware, computer extremely slow

15 more replies
Answer Match 47.04%

Good Day,Having an awful time with this PC. Last a screen popped up saying I had a virus and asking me to click on the window to get software to disable the virus. Ran AVG and Spybot and at least the screen is gone, but computer runs very slow and will not access my hotmail account. Please take a look at my hijack this log, and if you have any suggestions to get me back running, I would be most grateful. Worldspan and Booking Builder are OK.Thank you - MikeLogfile of Trend Micro HijackThis v2.0.2Scan saved at 9:58:34 AM, on 10/13/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Winpopup Server\WinpopupServer.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\igfxtray.exeC:\WINDOWS\System32\hkcmd.exeC:\WINDOWS\system32\PROMon.exeC:\Program Files\Analog Devices\SoundMAX\Smtray.exeC:\WINDOWS\system32\rundll32.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\WINDOWS\system32\Rundll32.exeC:&#... Read more

A:Popups, Malware, Slow Computer

Hello, mikegru. to BleepingComputer.comMy name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)Please give me some time to look over your computer's log(s).Please take note of the following:In the meantime, please refrain from making any changes to your computer.Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Finally, please reply using the button in the lower left hand corner of your screen.We Need to Run ComboFixNote to readers of this post other than the starter of this thread:ComboFix is a VERY POWERFUL tool which should NOT BE USED without guidance of an expert.About 1 in 100 times the computer will not longer be able to boot after running Combofix. This requires experienced hands to restore the system to bootability.There are several malware infections that "target" Combofix. Experienced Helpers are aware of these infections, and take steps to remove them prior to the use of Combofix. If you do not, various things can happen depending on the infection -- from Combofix being unable to run, to the delet... Read more

14 more replies
Answer Match 47.04%

my computer has been getting slower and slower. Just lately it also showed a popup when i hover over a link, and it wont go to the link it is suppose to, it goes to the advertisement, shusi something. I run the 3 programs you asked for, but when running gmer.exe it ran for 4-5 hours, then stalled on C:\sindows\system32\mui\dispspec It sat there for at least an hour, and frooze the computer. I had to reboot. I ran it a second time with same results. Below is my DDS.txt file and attached is the attach.txt
I have my original install disk and a boot disc.
Thx,
Mike


DDS (Ver_09-12-01.01) - NTFSx86
Run by Mike & Kathy at 12:25:30.06 on Sat 12/12/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.3070.2257 [GMT -5:00]

AV: Trend Micro Internet Security *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Trend Micro Personal Firewall *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\MYWEBS~1\bar\2.bin\m3SrchMn.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe ... Read more

A:Slow computer, virus/malware

Hi,

1. Download combofix and save it to Desktop
2. Run it & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

If you have problems with Combofix usage, see here

17 more replies
Answer Match 47.04%

Hi, there,

Over the last several weeks I've noticed my computer has slowed down, especially when opening the browser or other programs (they are slow to start), I'm unable to access websites that I am able to access from other computers (I get timeout errors with IE8, Chrome and Firefox), and some programs just refuse to run at all - I get "xxxxx has encountered an error and needs to close" (xxxxx being the program name). Lastly, my antivirus (a-squared) has lately been popping up often with messages that attempts to access websites have been blocked. I'm running XP SP3. I followed the "First Steps" as religiously as possible. The "Attach.zip" is attached, and here is the DDS.TXT:



DDS (Ver_10-03-17.01) - NTFSx86
Run by Phil & Cindy at 20:04:27.82 on 2010-08-24
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1279.734 [GMT -3:00]

AV: Emsisoft Anti-Malware *On-access scanning enabled* (Updated) {0F8591BB-342B-4493-91C3-4E948ED21255}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\a-squared Anti-Malware\a2service.exe
C:\Program Files\a-squared Anti-Malware\a2guard.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Java\Ja... Read more

A:Computer Slow, Odd Behaviour - Malware?

Bump, please - it's been about 72 hours - did I do something wrong here?

19 more replies
Answer Match 47.04%

Hello, I hope I am doing this correct, I am running windows xp Everything was fine until yesterday, Now ms paint wont open, if it does its painfully slow, and theres an error message that says " Not enough memory or resources to complete operations, Close some programs. Not sure how many programs that I have up and running but it cant be that many, Google chrome and the ms paint. ??? I downloaded CC Cleaner and Malwarebit Nothing on the malware. Even ran it in safe mode , nothing. I downloaded Hijack this , copied the log Perhaps someone could email me or let me know how to post it for review. Or is it ok to post here ?Would really appreciate some help here, Run my business from this computer, really need some assist !!!Thanks Mark personal information removed. ~ OB e-mail removed to protect from spammers. ~ OB

A:Slow moving Computer, Possible malware ? Need help

Please go here....Preparation Guide ,do steps 6 - 9.Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.If Gmer won't run,skip it and move on.Let me know if that went well.

1 more replies
Answer Match 47.04%

Please help!! AVG scan says no virus and no malware...BUT My AOL, yes AOL, is really really slow and when I hit reply to an email it sends it before I type. The internet takes a long long time AND the Cox cable guy just changed my connection a week ago everything was REAL fast. The whole computer is very slow...THANK YOU

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:28 AM, on 2/15/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\American Airlines DealFinder\American_Airlines_DealFinder.exe
C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Off... Read more

More replies
Answer Match 47.04%

Logfile of HijackThis v1.99.1
Scan saved at 12:24:58 AM, on 2/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\s... Read more

A:Slow computer, malware? Hijack This log...

Hi....

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.exe.Run the application.


Open the SmitfraudFix folder and double-click smitfraudfix.cmd


Reboot your computer in Safe Mode.
If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
Login on your usual account.


Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection


The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if your computer does not restart automatically please do i... Read more

4 more replies
Answer Match 47.04%

Hey guys. My computer over the past few weeks has slowed down considerably. When gaming or doing anything else. Even when offline, files take a long time to open. Ive run several virus/malware tests, and everything came out normal. Any suggestions?

A:Computer getting very slow, no virus/malware

What virus scanners have you used? Have you installed any new programs?

9 more replies
Answer Match 47.04%

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:39:15 PM, on 7/17/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\Ati2evxx.exeC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Microsoft Windows OneCare Live\winss.exeC:\Program Files\Sony\HotKey Utility\HKserv.exeC:\Program Files\Sony\HotKey Utility\HKWnd.exeC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Microsoft Windows OneCare Live\winssnotify.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\Google\Google Updater\GoogleUpdater.... Read more

A:Computer Is Running Very Slow And May Have A Malware

Hello vicks_sethi,Please download Combofix to your desktop.Doubleclick combo.exe to launch the application.Follow the prompts that will be displayed on the screen.Don't click on the window while the fix is running, because that will cause your system to hang.When finished, it should produce a log, combofix.txt.Post this log in your next reply together with a new hijackthislog.

2 more replies
Answer Match 47.04%

I recently had a malware issue that the people at the security center kindly helped me with. I am not certain if I should have posted this in "security and firewalls" forum or the security center forum. Please let me know if this post should be moved. Since my malware trouble had been resolved, my computer has been randomly running very slow in two different ways. I actually mentioned this in post #16 of the thread here:

http://www.techsupportforum.com/f100...ss-533195.html

I thought maybe my sensitivity to how my computer is reacting had been heightened during that time. But after using it some more, I realize that is not the case. There is only one software change since the malware cleanup, and that is switching from Trend Micro antivirus to GData Total Care 2011. And this was changed after my initial complaint in post #16.

The first way that it is slow is internet page loads. It seems like the page sits there blank trying to load for up to a minute, and then it loads. Pages on my phone with Edge network load faster. When viewing youtube for example, once the actual page loads, the video loads quickly. I thought maybe it has to do with the new GData a/v, but when I read more about a/v software, they shouldn't slow things down significantly. This is the most common problem. It doesn't happen all the time, but frequently. When the pages load normally as they did before, they load very quick.

The second way is my entire system will lag for a minute or two at a t... Read more

A:malware resolved but now slow computer

Run Process Explorer during the Processor spikes or lags to find out what program is slowing you down.

19 more replies
Answer Match 47.04%

Every computer I own seems to be bogged down, most impotantly this one. I run as aware se and it doesnt' help, I have PC-cillin installed and supposedly SBCYAHOO DSL is supposed to have all kinds of protection,but I get tons of ad popups and the only thing it ha blocked was my registration for this site! I have followed the threads of people getting help to clean their computers of unwanted files stc, but that doesn't help me know which to delete in mine. So, can anyone help me clean this one up, and second, can someone tell me how I may gain this knowledge so I can do it for myself when the need arises. This could take a while as this computer is crawling.
Windows XP Home Edition version 2002 service pack 1
I have an e-machines C1904
I should note that I have added the hard drive from another computer to this one so I can acces the info on it as it refused to even boot up in its previous box. Help me please
Rich
 

A:computer very slow--malware not detected?

16 more replies
Answer Match 47.04%

Hi guys:

Please help get rid of this problem. My computer is running desperately slow (Dell Inspiron 9300 laptop, windows xp media center).

I'm getting these messages from my antivirus NOD32:
c:\windows\system32\efcdevsl.dll - Win32/Adware.Virtumonde aplication
c:\windows\system32\fccdeexn.dll - Win32/Adware.Virtumonde aplication

The following is a HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:37:16 AM, on 1/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.ex... Read more

A:Malware, Virtumonde, Slow computer

Hi Welcome to TSG!!

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

With malware infections being as they are today, it's strongly recommended to have the Windows Recovery Console pre-installed on your machine before doing any malware removal.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Go to Microsoft's website => http://support.microsoft.com/kb/310994

Select the download that's appropriate for your Operating System


Download the file & save it as it's originally named.
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.

Please note once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall.

Drag the setup package onto ComboFix.exe and drop it.

Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.

At the next prompt, click 'Yes' to run the full ComboFix scan.

When the tool is finished, it ... Read more

1 more replies
Answer Match 47.04%

I play league of legends with my settings on very high and my graphics were not lagging, but now after I removed my malware it is lagging, not as much as when I had my malware. I was wondering if I still had malware on my computer, and how can I detect them?
 

A:Computer still slow after removing malware?

tanhed said:





I play league of legends with my settings on very high and my graphics were not lagging, but now after I removed my malware it is lagging, not as much as when I had my malware. I was wondering if I still had malware on my computer, and how can I detect them?Click to expand...

I would suggest going here http://www.techspot.com/community/forums/virus-and-malware-removal.28/
to find out. I'm sure Broni or one of them would help you.
 

2 more replies
Answer Match 47.04%

My computer has been running painfully slow since I upgraded to Windows 10 a couple of weeks ago. I don't know if it is caused by a virus or some other problem.

Here is my dds info:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.10586.20 BrowserJavaVersion: 11.77.2
Run by Susan at 17:08:58 on 2016-04-22
Microsoft Windows 10 Home 10.0.10586.0.1252.1.1033.18.4044.1599 [GMT -4:00]
.
AV: Norton 360 *Enabled/Updated* {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Disabled/Outdated* {A16C3F68-9280-E053-1818-342707FECF4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
FW: Norton 360 *Enabled* {6BFC5632-188D-B806-D13E-C607121B42A0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k RPCSS
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\IDT\WDM\STacSV64.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\System32\spoolsv.exe
C:\WINDO... Read more

More replies
Answer Match 47.04%

I am hoping someone can help me with my slow computer. It is running much slower than it usually does. I have a Dell PC running Windows XP. I have Norton antivirus installed. I have tried defragmenting, but the tool says my disk does not need to be defragmented. I tried the Microsoft cleaning tools. I removed programs that I no longer use to make more space, but I don't think space is the issue. I also tried using ccleaner and another malware removal program (sorry, I don't recall which one). It found some things and I removed them but it is still running slowly. Norton is up to date and does not pick up anything. It is still running slow. Please help.
 

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Answer Match 47.04%

i did a malware scan, here is the log
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.02.20.01
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
kenny :: D630-KENNY [administrator]
 
2/19/2014 10:47:36 PM
MBAM-log-2014-02-20 (00-26-59).txt
 
Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 299373
Time elapsed: 1 hour(s), 29 minute(s), 54 second(s)
 
Memory Processes Detected: 2
C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher32.exe (PUP.Optional.Savingsbull) -> 5600 -> No action taken.
C:\Program Files\SavingsBullFilter\SavingsbullFilterService.exe (PUP.Optional.SavingsBull.A) -> 2880 -> No action taken.
 
Memory Modules Detected: 2
C:\Program Files\SavingsBullFilter\nfapi.dll (PUP.Optional.SavingsBull.A) -> No action taken.
C:\Program Files\SavingsBullFilter\ProtocolFilters.dll (PUP.Optional.SavingsBull.A) -> No action taken.
 
Registry Keys Detected: 34
HKLM\SYSTEM\CurrentControlSet\Services\Level Quality Watcher (PUP.Optional.Savingsbull) -> No action taken.
HKLM\SYSTEM\CurrentControlSet\Services\SavingsbullFilterService (PUP.Optional.SavingsBull.A) -> No action taken.
HKCR\CLSID\{A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C} (PUP.Optional.ShopperPro.A) -> No action taken.
HKCR\TypeLib\{8FB1A663-2820-468... Read more

A:computer running slow, a lot of malware

Re run Malwarebytes this time tick all items for removal. Then re-run again I only want to see a clean log from malwarebytes.
 
 
Please download MINITOOLBOX and run it.
Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and Attach the result.
 
Please download Junkware Removal Tool and save it on your desktop.
Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log is saved to your desktop and will automatically open.
Please attach the JRT log.
Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[... Read more

4 more replies
Answer Match 47.04%

Hey all,

I am new to forums, but I was told this site is great for newbies like me. Recently my computer has been running very slowly, and websites seem to take forever. I have a feeling my computer picked up a virus/spyware/etc.

Below is a Hijack This log from a scan I did tonight. Can anyone help me with this? I would really appreciate it.

-Alan


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:40:39 PM, on 9/11/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files (x86)\Intel\Intel? Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Trend Micro\HijackThis\Hi... Read more

A:Suspected Malware, computer is slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

6 more replies
Answer Match 47.04%

Probably almost 2 months ago now, my mother in law was trying to download a game for my daughter and she unknowingly installed several pieces of bad stuff, Sweetpacks, StrongVault backup and I can't remember the name of the third one I cleaned off.. I cleaned the extra software off as best as I could using Avira, and Malwarebytes Anti-Malware, and and the computer seemed to be okay but since then it's been running slower over time and now it's to the point where it is frustrating to do anything on it.

I think there must be something still on it causing these problems that I didn't find in the sweep I did before. This computer is running so slow that I was unable to complete a GMER scan. I tried both in normal boot mode and in safe mode and also let it run overnight but the scans were never finished? How long should a GMER scan take?

Here are the other log files. I hope someone can help?
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:24:31 AM, on 6/11/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Progr... Read more

A:Malware - computer running very slow now

9 more replies
Answer Match 47.04%

Hello!

the start value of Ndisuio is always changing to 4. It is blocking my access to the internet.
I've tried to run HijackThis.exe so i could get a list of processes but it says that it isn't a valid win32 application....

please give me a hand.

A:Please Help!! malware, internet.. slow computer

follow the 5 steps here
http://www.techsupportforum.com/showthread.php?t=15968

1 more replies
Answer Match 47.04%

I think there's something wrong with my computer. I think I have a malware problem or a trojan. My computer is running slowly, and everytime I restart it, Spybot S&D tells me there have been registry changes. One of the registry changes said "ExcludefromknownDlls". I ran Ad-Aware and that found something called win32.trojan, I think. I don't know what this means or how to fix it. Please help me, if you can. Thanks!

HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:27:13 AM, on 1/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program ... Read more

A:Please Help, slow computer, malware? HJT LOG included.

anyone able to help me with this?
 

1 more replies
Answer Match 47.04%

Hi All -

Below is a HJT log from a friend's computer I am trying to help restore. It is running very slow and Internet is interrupted regularly.

So far...I have run AdAware - nothing found. I ran the free version of AVG and it found 18 infections - it cleaned some, but others could not be removed. Several were viruses and trojans...unable to clean completely.

Anyway...here is the log...your thoughts are welcomed and appreciated.

David

============================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:15:06 PM, on 5/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\... Read more

A:Slow Computer - Virus/Malware

Here is some additional information on my problem...any help is appreciated....

Each time I start windows, I get two popups that state:

1. svchost.exe - Bad Image Warning: DLL /globalroot/systemroot/system32/UACxvngskwpdqrmjsh.dll is not a valid windows image...

2. Security Center Alert.....Win32 Brontok Virus

The system will not allow a system restore to an earlier date.

No executable files can be run.

I have been able to run AVG Virus Scanner and it has detected 18 virus/malware installations. Many of them are called Cryptdor...cleans and isolates the virus, but they reinstall immediately on reboot.

Browser is redirected to "Insecure Browsing - Threat of Virus Attack" page for every page.

I have downloaded several programs that might be helpful, but again, no .exe can run so I cannot install many of the programs that may work.

Your help would be appreciated. I continue to try and deal with this until someone has time to provide some direction.

Thanks in advance,

David
 

1 more replies
Answer Match 47.04%

HijackTHis Log file:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:01:03 PM, on 5/1/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\GbPlugin\GbpSv.exeC:\PROGRA~1\COMMON~1\Stardock\SDMCP.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exeC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exeC:\WINDOWS\stsystra.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Dell Support Center\bin\sprtcmd.exeC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exeC:\Program Files\Dell Support Center\bin\sprtsvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\dllhost.exeC:\Program Files&#... Read more

A:Help! Please! Computer Slow! Suspect Of Malware!

Hi dtortorello and welcome to Bleeping Computer.I apologize for the delay in response to your thread.If you have since resolved the original problem you were having, I would appreciate you letting us know.. If not please perform the following below so I can have a look at the current condition of your machine.Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for me to analyze.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator privileges when using.Close all applications and windows.Double-click on dss.exe to run it and follow the prompts.If your anti-virus or firewall complains, please allow this script to run as it is not
malicious.When the scan is complete, two text files will open in Notepad:main.txt <- this one will be maximizedextra.txt <- this one will be minimizedIf not, they both can be found in the C:\Deckard\System Scanner folder.Please copy (Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your ne... Read more

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Answer Match 47.04%

I have look into this but my knowlege in spotting trouble it limited by the names of the DLL,s and other programs. I post here the hijack this log for another pair of eyes to look at in hopes
that someone may find what I can not. please forgive me if there is a better way to post this.
Logfile of HijackThis v1.99.1
Scan saved at 12:14:04 AM, on 5/31/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5296.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\imapi.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\We... Read more

A:Solved: computer slow. might i have malware?

Nothing obvious but I have seen system slowdowns due to clashes with all teh antispyware programs yiou have installed

Spysweeper and Spyware Doctor & ghostsurf

all have realtime protection so all 3 are probably checking the same files at the same time along with Norton
turn off all of the antispyware resident shields or protections & see if it speeds up again

if so enable 1 only and see

then 2 & see etc

if by disabling no improvement is seen tehn report back and we will look elsewhere
 

1 more replies
Answer Match 47.04%

[font=Arial]Hi there; hoping someone can help. I've been working on a friend's computer for almost two weeks now, trying to rid it of a host of malware infections. So far, I have removed (I think), CoolWebSearch, AboutBlank, Myzor, and several other trojans and an un-named virus that Norton caught. It has taken so long because these nasty little critters keep re-generating. I've run Norton, Ad-Aware, Spybot, which all currently come up clean. Before getting to this point, I also ran CWShredder, AboutBuster, and Noadware, which also came up clean. I've looked at the registry, deleted temp files, deleted downloaded game programs, and anything else I could think of. Every scan now comes up clean. However, this system is slower than cold molasses. It takes minutes, not seconds, for a program to launch. Last night, it took over an hour just to power up and launch Norton. There is a program shown in Control Panel, called BDE Adminstrator, that seems to be a Borland Database Engine. I'm not familiar with this program and can'tremove it; it doesn't show up in "remove programs" and I can't locate it in "program files". Don't know if it's causing any problems anyway as it does not seem to be in startup either. Right now, you can click on the start button, go get coffee, read a few pages of the newspaper and play with the dog for a few minutes before the next window pops open. Something is drastically wrong. Help ... Read more

A:Slow Computer - No Visible Malware

it does sound like a malware related issue and you should probably post a hijackthis log for an expert to inspect.

2 more replies
Answer Match 47.04%

Hey everybody,
I'm sorry that I didn't take the time to introduce myself in a thread but this problem is taking my last nerve.

I had a whole lot of spyware on my computer such as surfsidekick, enbrowser, etc.
I am pretty sure that I removed everything so far, but my computer is still super slow and sometimes freezes for a couple of minutes. I did what y'all proposed in that sticky post, but still no change.
Here goes my hijackthis log:


Quote:




Logfile of HijackThis v1.99.1
Scan saved at 4:05:27 PM, on 4/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe... Read more

A:Computer slow after Malware removal

Hello and welcome to TSF

I reccommend you Subscribe to this thread so you are notified of any replies via email. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Downloads(make sure to save these in a permanent location)
Cleanup! (Alternate Link)- Install it. You will use this later.

*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.

HijackThis!
Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,vlbkewq. exe
O20 - Winlogon Notify: ShellCompatibility - C:\WINDOWS\system32\wjaservc.dll (file missing)

Please remember to close all other windows, including browsers then click Fix checked.

Please click Start>Search. Click All Files and Folders>More Advanced Options. Make sure the "Search hidden files and folders" box is checked and perform a search for this file: vlbkewq.exe

If it is found write down the full path to the file (e.g. C:\vlbkewq.exe). this is the file path you will use in the next step.

Start HiJackThis & go to Config>Misc.Tools> Delete a file on rebootIn the pop... Read more

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