Tech Problem Aggregator

Cannot Find Hardware After Clean Install

Q: Cannot Find Hardware After Clean Install

I recently completed a clean install of Windows 7 on my laptop (Toshiba Satellite l655-s5150). However, I am unable to update my drivers as my computer cannot identify most of my hardware.
Under device manager it has "Other Devices" listed as "Ethernet Controller", "Network Controller", and "PCI Simple Communications Controller". All three have a yellow exclamation mark next to them and Manufacturer: Unknown.

Any advice would be appreciated.

A: Cannot Find Hardware After Clean Install

Go to Toshiba Support, click on the Download tab and enter your system details. Download and install the chipset drivers and then the remaining items should be recognised. You can then download and install the other missing drivers if Windows does not install them automatically.

8 more replies
Answer Match 83.16%

So, my computer suddenly started finding a handful of devices it can't find drivers for. I didn't add any new hardware. After trying all I could think of I resorted to trying a clean install. Sadly that did not help.

Can someone advise me on where to begin to diagnose this problem? Obviously I'm not very experienced with this.

I'm sure you'll need more information to truly help with this, but I'm not sure what to provide or how to obtain it.

A:No new hardware, can't find drivers even after clean install

Please provide more information. What do you mean your system is finding devices for which it can't find drivers? Please explain IN DETAIL.

Also, after the clean install did you download and install the chipset driver followed by all other appropriate drivers? Look in device manager - any yellow or red symbols?

8 more replies
Answer Match 63.42%

- x64
- Original installation
- Retail version
- All new hardware, 2 weeks old
- OS is 3 days old, thats when I reinstalled it to get rid of driver BSOD's

The crashes seem quite random, this is one of the first I had on this fresh OS install. I had 2 others, but I got cleaned by ccleaner.
The memory has been tested 16 hours/16passes by memtest, no errors. My first set of ram was corrupted, so I had those changed. I had memory_management BSOD's because of those faulty modules. Haven't seen that specific one yet with the new modules, so that should be O.K! All temperatures are OK.
Gigabyte X58A UD3R FB bios
Intel i7 930
OCZ Platinum 6GB 1333Mhz 7-7-7-20 specs/voltages set as recommended (screenshots first post, last bit of settings in the first reply) by guys from OCZ forum
Samsung Spinpoint F3 HD103SJ, two in RAID0 on which the OS is installed as well
X-Fi Titanium
Radeon 5870

All at default speeds, no overclocking. The only thing I changed were the memory timings and voltages. The BSOD that is attached happened when I was playing Medal of Honor. Yesterday I had a BSOD when the PC was idle in Windows. But as I said, the previous two errors were cleaned.

Thanks in advance, will post any other BSOD I get in the meanwhile as well!

A:New Hardware, Clean install

Welcome to the forum. Sorry you are having troubles.

Error code 3B, SYSTEM_SERVICE_EXCEPTION. Usual causes: System service, Device driver, graphics driver, ?memory.

Kernel base = 0xfffff800`02c04000 PsLoadedModuleList = 0xfffff800`02e41e50
Debug session time: Wed Oct 20 07:44:29.392 2010 (GMT-4)
System Uptime: 0 days 2:09:28.391
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002da890d, fffff88002d73750, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )

Followup: MachineOwner

7: kd> !analyze -v
* *
* Bugcheck Analysis ... Read more

9 more replies
Answer Match 62.58%

So I just got a real steal deal on a new i5-2500K and an Asrock z68 motherboard from Microcenter; and have some new G.Skill DDR3 on the way from Newegg.

I am an AMD build, to an Intel build... which will be my first Intel in 10 years; I got into AMD back with the old K6-2's...

Anyway, I am running Windows 7 64bit Ultimate.

I am going to pull out all my AMD stuff eventually, motherboard, Phenom II 955, and its Ram kit; then replace it all with the Intel parts.

Obviously, I am going to want to do a complete, total wipe of my HDD, and reinstall from scratch off a clean slate.

Before I do that, I would like to know the best option for backing up most of my data.

Go I go.. PCName>>>Local Disk (C)>>>Users>>>Myname

...and just copy/back up the entire "Myname" folder; which contains all the AppData, My Docs folders, etc ?

Then copy that all back onto the new installation?

A:Clean Re-Install of Win7 with new Hardware

Yes you can do that however re-importing hidden AppData settings is a corruption path into a brand new clean reinstall so it's better to not import any but the active User folders, then start fresh.

Here are steps to adapt to get a perfect reinstall based on thousands we've helped with here: Reinstalling Windows 7

7 more replies
Answer Match 62.16%

Hi all,

I have a Fujitsu Siemens laptop, Amilo Li2735, model M52228, which has performed faultlessly for the last 7 years. The HDD has now 'failed' with random corrupted files so I have installed a brand new HDD and attempted a clean re-install using the original DVD system restore discs I made when the laptop was new.

The install appears to go smoothly and goes through the usual screens: Factory Defaults restored successfully, then reboots with 'Please wait while Windows sets up your computer', followed by the (common?) error of 'Windows setup could not configure Windows to run on this computer's hardware.'

No changes have been made to the laptop since new, and the original SATA HDD was replaced by a conservative WD 500Gb SATA II drive, which I was told is backwards compatible with SATA.

I would really like to get this laptop working again, so any help would be appreciated. It's been a great piece of kit and for the low cost of a new drive it seems a waste to bin it.

In anticipation - John

A:Please help with clean install: cannot configure on hardware error...

Try to reinstall windows without your system restore discs. Use a clean windows installation disk.

3 more replies
Answer Match 62.16%

I have Dell studio 1558 with windows 7 home premium, my hard disk is failing and it has bad sectors that cannot be repaired by any kind of software as shown in the pictures attached,, I have ordered a new HDD and going to install windows 7 back by downloading the latest official Win7 installer ISO with SP1 . Can I make a clean OEM install of my windows 7 profession home as I still have the COA(certificate of authentication),and will it be successful as my hardware is changed (HDD is changed)

A:Can I make a clean OEM install after changing my hardware

Download win7 home premium in your language (is it available on Official Windows 7 SP1 ISO from Digital River ? My Digital Life)?

Windows 7 Home Premium SP1-U ISO
English x86: X17-58996.iso
English x64: X17-58997.iso

Burn the right ISO to DVD and install from that DVD. Use key that's on COA-sticker. Installing/moving to another disk doesn't give you any problems (win7 stays genuine)

9 more replies
Answer Match 62.16%

I just built my first rig a week or so ago. I'm not the most experienced troubleshooter.

Intel i7 920, not currently overclocked
Asus P6T LGA
XFX Radeon 5770
G.Skill 3x2GB DDR3 1600
Corsair TX 750watt PSU
A single SATA WD Caviar Black 640GB
A single SATA Lite-on CD/DVD burner

Building went just fine- everything posted right away. I set up a Windows 7 Professional 64-bit and Ubuntu 9.10 dual boot. Two partitions for the two OSes, and a third for general storage. My copy of Win7 was purchased from my university's webstore, and the .iso burned to DVD using ImgBurn on a slow speed. The installs went smoothly, everything operated well for about a week.

I started to get some error message about win32kernell.dll being messed up. I thought I might have let AVG move something it shouldn't have. Then on a reboot, I got the "Windows was unable to start" jazz and the repairer, which eventually let me back into the OS, which was still not running smoothly, same error. I didn't have much installed on the machine yet, and decided to just do a new clean install from my install disk rather than mess with it.

Win7 reinstalled smoothly on its partition, if slow, and it seemed alright again for about a day. I then started receiving errors about installers not being able to run properly, and then on reboot, Windows was unable to start again. The repairer got me into the OS, but Windows Explorer was crashing every three seconds and it was unfortunately rather fubared.

Trie... Read more

A:Sudden hardware incompatibility on clean re-install?

Was there any applications that you installed on both installations of Windows 7 you have performed? What other common things did you do between the two (such as adjusting any settings)

9 more replies
Answer Match 61.32%

Corrupted windows 8.1 system. Has windows 8 sticker on bottom. Upgraded to 8.1

Reset and refresh failed. May have been wiped before. Acer management console gone as well.
Need to clean install but Can't find 8 ISO online anymore.
I have 8.1 ISO. The belarc revealed an 8.1 windows Key
Will this key work if I clean install using 8.1 or will it reject it since it's an upgrade key

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Answer Match 61.32%

my current setup is that i (believe) i did a clean install of win 7 prof over my old win xp. but in any case, i have a new mobo, cpu and ram and im assuming i have to reinstall windows because of the hardware change.

since this is an upgrade version, do i have to reinstall xp first before i install win 7? or can i just install the win 7 w/o having to bother with the xp at all?

A:new hardware, can i do a clean install with a retail upgrade version?

Hello Natty, and welcome to Seven Forums.

Yeah, usually with a new different model motherboard you'll need to reinstall the OS.

You will not have to install XP first. The tutorial below can help show you how to do a clean install with a upgrade copy of Windows 7.

Clean Install with a Upgrade Windows 7 Version

Hope this helps,

9 more replies
Answer Match 60.9%

Hi Guys, This is my first post on here so hopefully i've provided enough detail! I upgraded my U430 to Windows 10 a few months back but decided to do a clean install yesterday as i wanted a fresh OS. I deleted all of the partitions as required and the installation proved to be a success.  However now i can't find the SSD anywhere: bios, disk manager or device manager and i want to install Intel RST so that my laptop runs quick again. I have read through all the posts on here and have tried loading the default settings in the bios but i always end up with a blue screen error message saying: EFI network 0 for IPv4 boot failed. The second recommendation i saw was to set the SATA controller mode from RAID to ACHI but, this may be me being stupid, i can't see this option anywhere in the bios? I'm at a bit of a loose end now as i don't know what else to try so if anyone has any ideas that would be greatly appreciated! Thanks in advance. Dan  Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

More replies
Answer Match 60.9%

Hi Guys, This is my first post on here so hopefully i've provided enough detail! I upgraded my U410 to Windows 10 a few months back but decided to do a clean install yesterday as i wanted a fresh OS. I deleted all of the partitions as required and the installation proved to be a success.  However now i can't find the SSD anywhere: bios, disk manager or device manager and i want to install Intel RST so that my laptop runs quick again. I have read through all the posts on here and have tried loading the default settings in the bios but i always end up with a blue screen error message saying: EFI network 0 for IPv4 boot failed. The second recommendation i saw was to set the SATA controller mode from RAID to ACHI but, this may be me being stupid, i can't see this option anywhere in the bios? I'm at a bit of a loose end now as i don't know what else to try so if anyone has any ideas that would be greatly appreciated! Thanks in advance. Dan  

More replies
Answer Match 60.06%

I had a system that was blue screening and having sporadic critical Kernel-Power errors. I have since replaced the power supply, motherboard, CPU, graphics card and RAM. the only parts that remained were the ODD and HDD.. I am still getting Kernel-Power errors ("information" and "error" level only now) but it is not blue screening.

I read another thread that made me think it could be my old power strip/surge protector that could be failing. but I'd like to ask if this would possibly be the hard drive? it was wiped, reformatted and a clean install of Windows was done. I can't think of a way the hard drive itself could cause my issue but I just wanted to double-check.

System Info:
Intel Pentium G3258
Kingston HyperX Fury 1x8GB DDR3 1600MHz
Sapphire R7 250X
Corsair CX500M
Win7 Home Premium, 64-bit


A:random Kernel-Power errors persist on clean install/new hardware

try to download and use a live CD of any Linux OS such as mentioned in this post Peppermint Live CD/DVD/USB - Create for Emergency Backup and if it still gives you error then it's probably a hardware problem. Also download Seatools and test the hard drives as per this tutorial SeaTools for DOS and Windows - How to Use

2 more replies
Answer Match 60.06%

I'm trying to clean install Windows 8 Pro x64 under UEFI and RAID on a ASUS P8Z77-V Deluxe motherboard on a blank SSD. I'm installing from an OEM system builders DVD. I plan to create a RAID1 array later after successful installation of Windows.

For the installation I do the following:-

I'm using these BIOS settings:-

SATA Mode set to RAID
CSM set to Disable
Secure Boot set to Windows UEFI Mode

I press F8 and select the UEFI option on the DVD

The installation procedure then starts but after the screen where I enter the language, country etc I get a screen which says that SATA drivers cannot be found and that I should browse to their location.

I have downloaded all the drivers from the ASUS site for this board onto a USB pen drive. When I browse to this location the installation procedure says no drivers can be found there.

Please advise exactly which SATA drivers the installation procedure wants and where I can find them.

Many thanks for help.

A:Where to find driver required during clean install

I am not good on what you are trying to do, but check this tutorial out: SATA Driver - Load in Windows 8 Setup.

4 more replies
Answer Match 60.06%

Gooday all at BC. I have been messing around with a crash and burn box that I have. I formatted the drive, installed XP with a legit Disk I bought and updated through Windows update site.Speccy below shows the outfit specs. Problem is that I can't get the mo-bo drivers. I have tried going to the Gigabyte site and entering pertinent details but still no go. Would one of you kind souls point me in the right direction. Thank you in advance. James.

A:Clean XP install, unable to find drivers.

Have you tried here:

3 more replies
Answer Match 60.06%

Hello Everyone,

I hope someone can be of some help here.I will try tp explain from the

start....*(1) My motherbord died (may it RIP! This happened

ablut 5 months ago. I just bought a new MB, and connect all my drives to the motherbord. My SATA Drive has windows 7 Ultimate Installed on it. but here is my problem I did I have forgotten the Password for win. 7 and did not receive my keycode from the local computer store where in was

installed! So I connected my hrd drive that has windows xp Home and

currently i am running XP. I have tried may progans to find my key

from the Hard drive with windows 7 Ultimate, but i haven't hade any

luck. all programs give me key code for my xp. so if anyone might know

something I can try It wii be greatly Appreciated. I am currenly booting

from xp and my other drive is connected also.
Thank for any

suggestion you have,

A:can't find product key on OP no disk and need to do clean install

Take a look at Option One of this tutorial:
Product Key Number for Windows 7 - Find and See

4 more replies
Answer Match 60.06%


Just did a clean install of W7 64 and all is fine except that I'm missing a few drivers.

Ethernet controller, SM Bus Controller and Universal serial bus controller.

MS couldn't fine them on line.

System has an ASUSTEK P8P67 Pro mother board and I've tried downloading drivers from their site, bit it didn't help.

BIOS is American Megatrends

Any help with how to get the drivers would be much appreciated.


A:[SOLVED] how to find drivers after clean install?

Hi redmike,

I want to verify, is this the exact computer motherboard you have?

Motherboards - P8P67 - ASUS

19 more replies
Answer Match 60.06%

My samsung laptop keeps shuting off. Hard drive passed test, Memory passed Test, Clean Windows install and all driver updates and bios updates, and windows updates, Current Java???

A:BSOD on windows 7 Clean install how do I find out why? TIA

hello, torantaulbee. I will try to help you. I need you to do a few things first. Please fill out your system specs as complete as possible including your PSU and CPU cooler. We often have to look up components, so Manufacturer and model is important. These are the instructions I usually give. They may help you a little. But, thanks for what you did fill out.
Please fill out your System Specs

Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

The files you uploaded did not contain dump files, which is what we use to debug a system. Please make sure your computer is configured for Small Memory dumps. Dump Files - Configure Windows to Create on B... Read more

1 more replies
Answer Match 60.06%

Hi all, until last night everything was ok. After I'd cleaned the computer and plugged everything back in windows decides it can't find drivers for any of my usb devices (keyboard, mouse, camera, gamepad, joystick).

When it finds them it says new hardware found. with 3 choices:
Locate and install driver
Ask me again later
Don't show this message again

So I click the first option, and it searches for drivers but...'Could not find driver software'. I then click 'Check online for a solution' with no luck.

These devices are so basic that the manufacturers don't supply drivers for the products; they should all be with the OS.

What can I do guys? I'm a keen photographer and not being able to upload my photos via the camera or card reader is a real issue for me.

By the way the above process happens for all the usb hardware I have except the printer, usb flash drive, mouse and keyboard (luckily!)

A:Vista can't find its hardware drivers, Most usb devices won't install

in the device manager click on view at the top and show hidden devices
then uninstall all usb listings
turn the computer off and unplug all usb
reboot twice and replug in usb

1 more replies
Answer Match 59.64%


This is my first thread be gentle. I am not entirely inexperienced in building PCs (i've built 2: 1 mid-range and 1 gaming/workstation), but i have NEVER had this many issues with either the XP or Vista machines that I built.

Ok, i built a "whitebox" for a friend at work and they wanted to windows 7 64bit. So, i built the machine and have been trying to figure out how to get it to recognize the HD for the past 4 hours... mainly thanks to Samsung for making impossible to find drivers on their website for the Spinpoint F1 HD102UJ 1TB hard drive and i am also having problems finding drivers from the Gigabyte website... Anyway, suggestions? I gone through all the suggestions about checking the BIOS for RAID settings, but there is only 1 drive in this machine.

Furthermore, after trying to find the drivers online for about 2 hours...i ended up reformatting the drive from the utility disk that samsung had on their website....

The specs are:
Gigabyte GA-MA78LM-S2H (AM3/DDR2)OCZ StealthXStream OCZ700SXS 700W
AMD Athalon II x2 250 Regor
4g OCZ Reaper DDR2-800
Samsung Spinpoint F1 HD102UJ 1TB
Thanks for the help!!

A:Clean Install of Win7 doesnt find HD Drivers

Hi thanotosq
I promise to be gentle
Try updating your chipset and sata/raid drivers.GIGABYTE - Support&Download - Motherboard - Driver - GA-MA78LM-S2H (rev. 1.0)

EDIT - Just to clarify, download both of these from the link.
Chipset / VGA / SATA RAID

9 more replies
Answer Match 59.64%

Has it been determined if you can use a valid Vista disk to validate a clean Win 7 install from an upgrade version?

If that isn't clear; can I do a clean install on a formatted HD with the Win 7 upgrade version by inserting at some point, my original Vista disk?



A:Canít find a definitive answer; clean install/upgrd ver

Although nobody knows for sure. I don't believe that you will be able to upgrade anything which isn't installed and Activated. Microsoft hasn't done an actual media check in quite some that method is almost guaranteed to not be an option.

5 more replies
Answer Match 59.64%

I just switched form Win 7 32 bit to 64 bit. I performed a backup and was able to get 64 bit installed and working properly, however I can't find my backup of MS Office 2010.I've looked through my backup and also Windows old file and can't seem to find it. Will I have to reinstall Office from the disk?

A:Windows 7 32 to 64 clean install - Can't find Office 2010

Yes. You always have to install all your programs after a fresh install.

1 more replies
Answer Match 59.64%


I've been trying to install win7 ultimate Upgrade on a M.2 SSD (SM951 Nvme). I have found a Nvme SSD driver that i could load during setup that shows my drive. Since this was quite an ordeal I will try and retrace my steps here:

1) In BIOS I set PCI-EX16_3 Bandwidth to X4, and SATA Mode Configuration to M.2
2) I run win7 install from a retail Upgrade DVD
3) When the installer asks for a drive there are none listed
4) To see USB (3.0,3.1 and 2.0 are not recognized by the installer) I choose Load Driver and load the USB3 driver from the Asus driver CDROM.
5) After this my USB is visible and I install a downloaded NVME driver
6) After this my M.2 SSD is visible so I prepare a partition and continue install
7) Install finishes, windows 7 boots from the M.2 SSD
8) I install system drivers from the ASUS driver CDROM
9) I install drivers for my GPU from CDROM
10) I start updating through Windows Update

During this process I get several errors and some strange behaviour. Amongst which (I can't recall all):

-) Loading USB drivers in setup failed the first time, crashing my mouse and keyboard that were connected to USB2.0 ports. Second time around I loaded an unsupported USB2.0 driver, didn't work either. Tried the supported USB 3.0 drivers and they magically worked and showed my USB stick.
-) When windows loaded, I had no (USB) mouse/keyboard control. Had to use PS/2 mouse and keyboard to get to the Asus Driver CDROM and install USB drivers. After that they wor... Read more

More replies
Answer Match 59.64%

I've just installed a clean Windows 7 Ultimate on a brand new Acer Aspire 5750.

The lan nor wireless didn't work out of the box. After installing the Gigabit lan drivers it found the network card.
But it can't find the wireless.

When I try to install the Wireless drivers from: (
It's the Atheros card I have. So when I try to install the Wireless Lan Atheros drivers it sais:
"The device doesn't exist. Please plug the device back in and try again"

What do I do now? It's a laptop, I can't exactly remove the network card.

A:Can't find wireless card after clean install of Win7

have a look in the bios settings and see if there is an option to disable the wireless LAN

were they there any chipset drivers at all

can we see a device manager screen shot

Device Manager
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

windows key and pause Key should open to allow device manager to be seen on laptops may need to use windows key + FN key + Pause Key
if not then

Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
Full details are here Read more

1 more replies
Answer Match 59.64%

         I did a clean install of Windows 7 Ultimate on my Gateway ID43A04c laptop and can't find anywhere that allows me to get the network adapter drivers. I have a copy of all of the drivers on my main desktop but when put them in my Drivers and Driver Store folders  have to re-install Windows again. I have the Adapter ID if you can help me find the drivers and would like any and all help finding the correct drivers. 

A:Windows 7 Clean Install Can't Find Network Drivers

In Device Manager right click the Network Adapter. It should have an exclamation mark next to it. Select Properties. Under the Details tab select Hardware ID's in the drop-down box. Paste the results in your next post.

23 more replies
Answer Match 58.8%

Hi Guys,
I upgraded to Windows 10 Pro last year from Windows 7 Pro all was good for a while. A few weeks ago I began to experience some stability issues, so I decided to do a clean install.
I backed up my personal files, word docs, spreadsheets etc onto an external hard drive and completed the clean install. I then re-installed Office 2007 then copied and pasted my saved docs from the external drive into the documents folder.
All the folders and files appear to be there but when I try to open a file I get a message saying that Windows cannot find the file. If I search for the file it shows me that it is in the Documents folder but when I go there it still says that Windows cannot find the file.
I can open them from my external hard drive as thankfully I hadn't deleted them from it but cannot access them from the desktop. Does anyone have any idea how I can solve this?
Also I noticed that the name on my user folder has lost the last letter it used to be Martyn but now Windows 10 thinks I am Marty. Why on earth would it do that?
Thanks in Advance

A:Windows 10 cannot find office 2007 docs after clean install

Hello llewitha,

I hope the clean install will solve your stability problems - it usually does and is well worth doing! I'm sorry you now seem to have a few problems. The issue with your user folder is easily explained, Microsoft takes the first five characters of your username (email address when you sign in with a Microsoft Account) and uses this as your user name for the folder. Annoying but that's the way it is and it is really quite a pain to change the folder name so my advice is leave it alone.

The files are another matter though and this should not have happened. Are you able to right click on any of the files in your documents folder and check their properties? You should have full control of them when you examine the security tab.

0 more replies
Answer Match 58.8%

I am repairing a friends Pavilion dv6 laptop were the Toshiba hard drive had completely failed - even the Recovery partition was unreadable. I have installed a new WD Black hard drive and loaded Windows 7 Home Premium using my own OEM disc and the Product Key provided with the laptop. Activation was successful. My problem is that generic  Drivers have been loaded for all the major hardware such as display, sound system, graphics etc and I want to "upgrade" to the specific manufacturer's drivers. I have looked up Pavilion dv6-3139tx on the HP drivers download but as I am unsure of exactly the hardware I have installed it is difficult to know which driver may be suitable and in the instance of the graphics where I downloaded the specified Intel HD Graphics driver I got an error message when loading saying that "This computer does not meet the minimum requirements for installing the software". If I run the Intel Driver Update Utility it reports that "No drivers were detected for your product" My question is how can I identify the precise hardware present in this laptop so that I can then find and install the correct driver? The Product number of this laptop is XV832PA#ABG and the Serial number is CNF0398HQL Any help on finding the correct drivers would be appreciated Thanks

A:Windows 7 Clean Install - Can't find correct drivers or iden...

@coylum? These are your drivers. What you need to do is find the hardware ID's do a Google search with the ID then install the appropriate driver. REO  

3 more replies
Answer Match 49.56%

So hipacritly, if you accepted the win10 upgrade, did the "fresh install option", and decided you wanted to go back to win7 in the future, how would you do it? Can you use any normal win7 install media and grab the key from win10 before you blow it away? Do you have to call in and give the robot your win10 key?

A:Clean win7 install after clean win10 install?

nightanole said:

So hipacritly, if you accepted the win10 upgrade, did the "fresh install option", and decided you wanted to go back to win7 in the future, how would you do it? Can you use any normal win7 install media and grab the key from win10 before you blow it away? Do you have to call in and give the robot your win10 key?Click to expand...

I recommend imaging the windows 7 system using acronis or some other imaging software. Then doing the upgrade activating then reverting back to the image.

Lets say you already wiped it out and did a clean install. there is no way that I no to go back to windows 7 without a windows 7 key. There are downgrade right but they still require a key (I know it's stupid).

4 more replies
Answer Match 49.14%

I have a customer's Satellite L305D S5895 laptop. This was shipped to me by the customer who tried to install Windows XP Pro, Vista and none would install. He said he tried all installation CDs he had and finally gave up on it and shipped it to me.

When I got it the partition were deleted so I tried to install Win 7 and when I do doing a custom install I get an error saying the hard drive can't be formatted on disk 0 or it will give an error that no hard drives were found.

I reset the bios to default and no matter what I do it won't format or find the harddrive. I was going to upgrade the bios but the only way I found to upgrade the bios is after windows is installed. There is no way to make changes to the bios for settings that would have to do with the hard drive. This has a Toshiba MK2546GSX (S1) hard drive.

When installing Win 7 I get the normal windows, "windows is starting", "Select Language", "Select System", "Type of install", "Custom Install", "Delete partitions", "New Partitions", "Format", then the error message "Windows cannot format a partition on disk 0. Error: 0x80070057"

This happens regardless what system I try to install. I've tried two different versions of XP, one of Vista and 3 Win 7 and each time a different install CD.

System Specs
AMD Turion (TM) 64 x 2 Mobile CPU
CPU Speed 2.00 GHz
Toshiba MK2546GSX (S1) hard drive
Pioneer DVD-RW DurkD08l... Read more

A:Solved: win 7 can't find hard drive or can't format hard drive on clean install

16 more replies
Answer Match 48.72%

Hi BC,
Couple months ago I spent some time in your malware forums trying to resolve issues with a constantly running Windows 7 media center which I noticed was running - not my - porn and bitcoins through. The issue progressed, solutions did not, files got locked, online access became scarce, and as I couldnt keep in timely contact with your well-intentioned helpers here, my thread was closed. To not be a burden on volunteer time, I left the idea of one on one help behind and sought additional insight on my own.
4 months after first noticing an issue, I have my same refurbished HP notebook with no accessible OS, no way to install one from disk, no income, and no hope.
I do have 12 weeks of notes from the most tenacious remote hack I believe exists. It has swallowed my entire home network and every machine in it, even those not configured for online access.
To start, I just want to get an OS on my laptop. I've long since kissed my data goodbye. I ran killdisk multiple times - the last time took 6 days - but I still have an X drive with a registry, command prompt, notepad, you name it, on my machine. I just dont have normal access to "windows"... all these individual programs I can access through command prompt.
Today I'm looking at a new security log called "backup" that starts, "administrative privileged user logged on. Parsing template defltwk.inf. Configuration engine was initialized successfully..."
I have an X drive but no C drive. I have 238Gb of unallocated space on a... Read more

A:Can't clean install Win 7: Can't create partitions or clean disk. Remote hacked.

Hard drive manufacturer?
Can you enter the BIOS?
System manufacturer and model?
In spite of your assertions...the original topic reflects no evidence of malware found, IMO.

1 more replies
Answer Match 48.72%


Due to some corruptions in files system that can't be repair. I decide to do a clean install of vista from recovery partition preinstalled in D drive.

My question is does the clean install also clean out any hidden/unactive virus/rootkit if i format the laptop to its factory condition?

I have tried various AV software on this old laptop but the results come out clean but I still suspect there're some remain hidden as the system is slowly corrupted.

A:Clean install vista from recovery partition in D drive also clean virus?


The answer is yes it will, if you do a destructive install (Format "C") & it has not infected any other drives.

So, what drives do you have on your system? "C" (System) & "D" (Recovery) plus DVD/CD drives.

Do you have anything else? USB plug in hard drives or USB memory sticks etc. etc.

4 more replies
Answer Match 48.3%

Hi Folks,

I just did a clean install of Win7 and must have done something wrong. I found a file called Windows.old.

I would like to wipe my hard drive completely clean and then install a fresh copy of Windows 7 Home Premium.

How do I accomplish this task? It's a good time to start over because I'm just at the stage of adding the security software. Already did the drivers but don't mind doing those over again.

I have a Dell 5150, Pentium D820, Dual Core 2.8 GHz with 3 GBs memory.

Many thanks,


A:Clean Install of Win7 - Wipe Hard Drive Clean

Do you a regular Windows 7 installation disk, with Product Key?

If so, boot from that disk by setting your DVD drive as the first boot device in the BIOS or by choosing the DVD drive from a menu. Do you know how to do that?

Midway in the installation process you will come to a screen that asks where you want to install Windows. Look for "drive options, advanced" or something very close to that. Take that choice.

At the next screen, all of your partitions will be shown. Delete them all.

That will leave you with nothing but "unallocated space".

When you install to the unallocated space, it will be automatically formatted by Windows and you should end up with a very small "System Reserved" partition and a large C partition covering the rest of the drive.

Back up your data before beginning.

Windows.old is your old installation. If you proceed as above, you won't get it.

With 3 GB of RAM, you should probably go with 32-bit.

4 more replies
Answer Match 47.04%

I think I have a virus or malware and have been unable to get rid of it after many tries, and I am having multiple problems with this home built computer running Windows 7Pro 64bit. I installed a retail version of Windows 7Pro 64bit and I have my original installation disk. I want to do a clean erase of my 480GB SSD and then a clean install of the same Windows 7Pro 64bit. Can you tell me how and provide any cautions etc. Thanks.

A:How can I do a clean erase of my SSD to clean install Windows 7?

Hello Joseph,

If you like, a normal clean install will also wipe the drive before installing.

Clean Install Windows 7

2 more replies
Answer Match 45.78%

I have a program from my friend that needs the hardware id, it works fine on windows XP but it wont work on my laptop which has windows 7. I would use his but seeing how hardware id is unique to each PC i was wondering how i could get it?


A:How do i find my Hardware ID?

If you mean the IP address try the following from the Help section on Ip Address.
Control Panel, Network Connections
Select an active network connection, and then, in the toolbar, click View status of this connection. (You might need to click the chevron to find this command.)
Click Details.
Your computer's IP address appears in the Value column, next to IPv4 Address.
Click to expand...

3 more replies
Answer Match 45.78%

Hey. I'm looking to upgrade my brothers' computer. I need a new mobo, CPU, and some RAM modules.

Now, I know I can go to newegg myself and look there, but I also know that you guys are pros when it comes to this, and I'd like the best bang for my buck. So I'd appreciate it if you could help me find the best deals out there (from newegg).

Ok, so for mobos, I prefer AMD-based socket 939 (please no AM2--just 939) and exactly 1 PCI-E x16 slot (for later upgrading). For now, they'll be using onboard video, though, so make sure that that's at least mediocre.

For CPU, any 939 Athlon 64 will do.

And finally, for RAM, just please have it be compatible with the mobo. No more than 512MB is needed (again, at least just for now. 3-4 sockets for RAM is preferred).

In total, I don't want to spend any more than $225 including S&H, excluding mail in rebates.

Thanks, dudes.

A:Please help me find some hardware

9 more replies
Answer Match 45.78%

i have a dell latitude d610 and i have trouble finding one driver for it in device manager called the pci simple communications controller. can anybody help me find it I've spennt about 5 hours searching for it but can't find it can you give me a direct link to it?

A:can't find hardware help

this is all i have been able to find for you see here:

2 more replies
Answer Match 45.78%

Every time I boot up windows it attempts to find new hardware as follows:-

PCI Media device
PCI Emulation
PCI Gameport

It finds them ok except for the Gameport joystick which has an exclamation mark next to it in device manager.

Any ideas?

Many thanks


A:Find new Hardware ???

The gameport drivers usually load with the soundcard drivers. Try downloading the newest sound drivers from your SC manufacturer and see if it fixes the problem.

1 more replies
Answer Match 45.36%

I had many problems with BSOD crashes, and decided to make a new clean install (SSD or harddisk).
If I make a new clean install (no upgrade) is it enough to create 1 continuous unallocated disk and then it will make a clean install
Or do I have to "clean up" my old disk first before making a clean install?

A:Clean disk before clean install?

You can delete all of the partitions on the disk that you're installing Windows to. The installer will automatically create the partitions that it needs (2 for an MBR disk, 3 for GPT), and format them. It takes very little time, at least on an SSD.

13 more replies
Answer Match 45.36%

I have a computer that I sent with another guy to another office to utilize his software on his computer on their network. They had to screw with the settings to get his computer on their network domain, then when he brought it back, I had to unscrew it as we are P2P in a workgroup. He is now able to remote login to their computers from here if needed.The thing is, since hes been back with his computer, everytime windows starts, it would come up with 7 found new hardware pop up screens. Very annoying, and couldnt find anything to install, so everytime they came up.I worked on his computer, and did some of the stuff I usually do, and I got it to where only 3 pop-ups were coming up each time.I used MBAM's Latest version on it, and it found 26 items, I deleted them, reran, and it found one more, reran again, and it said it was clean.After rebooting all those times after each scan, the pop-ups stopped.Rebooted after the last one, and the 3 pop ups came back. UGH!!!I ran HJT, just to see before performing the MBAM, and then after the popups came back, reran HJT. The logs looks pretty much the same. There was a few items in section 04 that look corrupt, and looks like something to do with installing, just not sure if these are causing the problems. I Bolded the items in question below. Please see if there is anything else that looks bad. I also have included the MBAM report below the HJT report.One other thing, the System restore option is greyed out, and wont let me tu... Read more

A:Help with an annoying "found new hardware" issue, I ran MBAM and after clean still does it

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 45.36%

by the way, i i

Logfile of HijackThis v1.99.1
Scan saved at 14.07.24, on 28/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Programmi\AntiVir PersonalEdition Classic\sched.exe
C:\Programmi\AntiVir PersonalEdition Classic\avguard.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Programmi\Launch Manager\QtZgAcer.EXE
C:\Programmi\AntiVir PersonalEdition Classic\avgnt.exe
C:\Programmi\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Programmi\Microsoft IntelliPoint\point32.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
C:\Programmi\Microsoft Office\Office10\EXCEL.EXE
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Programmi\Paint Shop Pro... Read more

A:do you find this clean?

7 more replies
Answer Match 45.36%

Hi thereSome time ago I believe I was infected via some sort of flash-based malware. It put the Total Security fake anti-virus on my system, which I managed to stop running by being quick on the ctrl-alt-del as soon as windows started, and killing its process. At the time I used Malwarebytes to get rid of it. However, over the last month or so, odd things keep happening that may or may not be connected.I noticed that my password forms would be reset, meaning I would have to re-enter them, which made me suspicious. Around the same time, Microsoft Security Essentials found and removed PWS:Win32/Zbot, though this keeps coming back. I found a website online that directed me to look in C:\Documents and Settings\<username>\Application Data (I am running XP) and sure enough found a randomly named folder in there. This is one folder that has regenerated itself, always with a random 4 character name, and containing an exe with a 5 character name. When that folder came back, my firewall (Zonealarm) also detected a file with a random name, but of the format 0.xxxxxxxxxxxxxxxx.exe where the x's are numbers. The 5 character program also adds itself to my startup files, which I checked using start > run > msconfig.I also started getting problems with my ATI graphics monitoring program, CCC, where it would crash on startup (I reinstalled it and seems ok now) as well as odd graphical glitches and instability within ZoneAlarm (also reinstalled whilst in safemode... Read more

More replies
Answer Match 45.36%

I am getting ready to slick my NT system because I can not get any of my administrative tools to work. I don't know what else to do.

So what I want to do is reinstall NT but I do not have any of my system drivers(computer was given to me)

Is there a way I can find out what hardware I have in it?

Another quick NT is a standalone not connected to a network..When I go into User Manager.. I get the error message "The network path was not found." "Do you want to select another domain to administer?"

What can I do?

A:{Resolved} - How can I find out what hardware I have?



Are you logging onto the NT machine with an account that is in the local administrator's account?

From the sound of things, it seems like you have been given a computer that has NT SERVER on it, and was once on a network LAN.

Once you are logged into the machine with a local administrator's account, you need to access the control panel, and slowly go through the different icons to find what drivers have been installed for the different hardware components. In NT4, there is no one area for this, like in Win9x. You need to look in the Multimnedai applet for your sound card, the network applet for your network card, the display applet for your screen card, the modem applet for your modem, the printer applet for your printer...

As for the User manager for Domains question... Click on the YES button, and type in your Computer's name. That will connect you top the local User manager.


Reuel Miller
Windows NT Moderator (yes, that does make me biased )

[email protected]

Every morning is the dawn of a new error...

3 more replies
Answer Match 45.36%


I recently purchased a video capture board and i'm encountering a familiar problem, the software cannot find the hardware, the software simply starts and says "cannot initialize hardware" this also happened with a soundcard i brought AND my graphics card, although working, when the drivers cd is inserted a message like "hardware not detected" comes up. I am at my witts end with this and would really like some advice



A:Software can't find Hardware :(

6 more replies
Answer Match 45.36%

Any one please help, i just recently had my xbox 360 stolen I ran it on a wireless network, I know the Mac address and whomever stole it used it and logged into my network which tells me they are near me. I suspect they changed the host name and may be using a new IP address since I know they have still been logging online based on my gamertag activity. is there any way to trace my mac address by scannig the local wireless networks? that way I can catch the *******s....PLEEEASE HELP.

A:Find hardware using MAC address

If they are logging onto your router, then no. If they log onto their own network, then you can ask one of the game servers to ask for the IP address that logs onto the servers and then you can give the info to the Police, which can get the information on the user from the IP address.

However I don't think the person will be too far from you as the wireless range won't be that far out.

Was this at home, school, etc?

2 more replies
Answer Match 45.36%

I know there are lots of threads about the same thing. But ive looked.. for the last few hours and I'm stuck. I have a Dell dimension 5000. xp.
Just got a friend to reinstall it. Now its not even listing ethernet on the device manager. Downloaded the chipset and the network driver off the dell website but it still isnt working. Currently having to download things onto a memory stick and transfer between computers 2 floor apart. fit i am going to be. Any help would be amazing as im going insane. Thanks

A:Cannot find network hardware

did you get a Restore CD with the laptop
Dells often have a partition which you can restore from
Note sure but I think taping F10 on boot goes to that partiion,

One of the above should restore the PC to the factory settings with all drivers

Otherwise the drivers off the website should work

1 more replies
Answer Match 45.36%

New DSL and (alleged) network installed. The "network tech" left us with 1 computer able to access the copier for printing and two able to use the internet, I have managed to convince my XP machine that it is on a network and can access the 98 machine and copy files etc. However the 98 machine can't browse the network and the Wizard disk from my machine states that windows can't find the hardware on the 98 machine. I get this from ipconfig /all:

Windows 98 IP Configuration

Host Name . . . . . . . . . : dell1.domain_not_set.invalidD

DNS Servers . . . . . . . . :

Node Type . . . . . . . . . : Broadcast

NetBIOS Scope ID. . . . . . :

IP Routing Enabled. . . . . : No

WINS Proxy Enabled. . . . . : No

NetBIOS Resolution Uses DNS : Yes

0 Ethernet adapter :

Description . . . . . . . . : Intel(R) PRO Adapter

Physical Address. . . . . . : 00-03-47-CE-BF-99

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . :

Subnet Mask . . . . . . . . :

Default Gateway . . . . . . :

DHCP Server . . . . . . . . :

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . : 06 07 06 12:42:30 PM

Lease Expires . . . . . . . : 06 08 06 12:42:30 PM

A:Net Wizard can't find hardware

6 more replies
Answer Match 45.36%

i had restore my pc. and made sure that had MOBO driver installed but it still say's cannot find network hardware. any clues'

More replies
Answer Match 45.36%

Hello all,

I just reinstalled Windows XP, with Service Pack 2. Now, for some reason, the computer doesn't seem to realize it has a wireless card, and does not automatically join networks. Then, when I go to "Network Setup Wizard", I get a "cannot find network hardware" error.... what happened?

Thank you all,

A:Cannot find network hardware?

6 more replies
Answer Match 45.36%

Hey there my fellow tech heads.
I am in need of a new case for my motherboard (Socket 775);

Manufacturer Acer
Model FG965M
Version R01-B0
Chipset Vendor Intel
Chipset Model P965/G965
Chipset Revision C2
Southbridge Vendor Intel
Southbridge Model 82801HH (ICH8DH)
Southbridge Revision B0

Brand Phoenix Technologies, LTD
Version R01-B0
Date 06/18/2007

One that will fit this and enable me to have more fans to keep a new GPU I will be buying cool.
My current default Acer Aspire E700 case is far too small and will get hot far too quickly!
Please help me find a case as I don't really know what I'm looking for?!
Thanks, Jay.

A:Help me find a case that will fit all my hardware in?

7 more replies
Answer Match 45.36%

I have windows7 unidentified "blue-tooth dongle some parts. How do i find drivers for it using hardware ID?

A:How to find Drivers using Hardware IDs

This tut saves me the work of making snips.

How To Find Unknown Device Drivers By Their Vendor & Device ID

2 more replies
Answer Match 45.36%

I reformated my computer today and this message would come up when i try to play a song, I checked device manager and I dont have any known sound cards besides some drivers "PlayCenter could not find the necessary hardware or drivers to execute properly. Make sure your hardware and frivers are setup correctly."

A:PlayCenter could not find the necessary hardware?!! HELP

go to the creative download section and d/load the software and drivers for the card and install them
this will tell you what card you have

11 more replies
Answer Match 45.36%

I cant find were to go when i am trying to look for like video cards, and all comp. perfomances. PLZ HELP, THX

A:How to find windows mce hardware


Perhaps you might want to say a little bit more about want you are looking for or want to do if you want to get some responses.

1 more replies
Answer Match 44.94%

Windows Xp

So 2 days ago, i was having a problem with my computer, i would log in, and once my desktop came up, it would show for about 10 seconds, and then my icons and taskbar would dissapear. So i called dell, and they told me that most likely some spyware had leaked through and the best solution would be to reboot xp and start from scratch. So i go to do that and when the installation finished, i suddenly have no internet connection. I use a linksys router, and my laptop is connected to the router and gets a connection just fine.

So im guessing my problem is that when i go on my pc and go to the network connections screen, its empty. Wehn i try to set one up, i get the "Wizzard cannot find your network hardware" which is strange because before i re-installed, i had a working internet connection. If you have any tips, that doesnt require me talking to the useless folks at "dell-on-call" please help.

Be slow with me lol, im a beginner, i kno some basics, but if u tell me to do some crazy stuff, i will probably get lost =). So step by step please if u can help.


A:Wizard Cannot find your network hardware.

6 more replies
Answer Match 44.94%

Hey there, firstly i'd like to say i really respect what you guys do helping all the clueless peeps like me, i've had various problems before and have solved them all through searching help threads here.

Recently my system had been playing up, random restarts, long boots, incredibly slugish and i was recommended to do a reformat of windows xp. Which i went ahead and did no problem. Now with the fresh system i am unable to make any connection to the internet.

When i go into the network setup wizard it says "The wizard cannot find your network hardware".

I use a router with a ethernet cable.
The cable is fine.
I've read around and hear i may need to install network drivers. Which i dont have a disk for.
I have no idea where to locate these drivers or what i need to download specificly
My motherboard is a "ECS 945G-M3 V3.0 Socket 775 Core 2 Duo Ready FSB1066 DDR2 Onboard Audio mATX"

Any assistance you could offer would be greatly appreciated.

I really have little knowledge of what i should be doing.

Thanks - A tired Josh.

A:Wizard cannot find your network hardware

Go to "system then hardware the device manager" if it does not shop there then go tot add & remove hardware, let the system try to find it. If the system does not find it try to go back and select it from the list, take your time it is not as hard as it may seem. Another point!!! You may need a driver, many drivers are available on the net from the maker, you will need the make/model number.
Added note if you find the net card in the device manager but with a yellow asterisk, right click a panel will open click on driver and try the update feature the driver may be on your windows disk!

6 more replies
Answer Match 44.94%

I had some shareware programs that I wasn't using so I deleted them. After when I tried to play any audio or video the audio wouldn't work. I can get an .mpeg to play but no sound. Anything else like an MP3 tells me there is a errror and there is a problem. I tried going into the device manager - properties>Hardware>Device Manager etc... and found the yellow exclamation point so I deleted it and Rebooted and let windows detect the device- it would NOT detect the disk that I put in even when I pointed to it. So I tried to run the disk manually and it says after it installs that it CANNOT FIND ANY SOUND BLASTER CARD HARDWARE - HELP!!!!
Thanks everybody!

More replies
Answer Match 44.94%

Hallo, I tried installing drivers from kxproject (3550) for my soundblaster 0060. Sound was working, and everything seemed fine, but it's either I'm unsure of how to setup the 'recording mixer' so that I can use my microphone, or it wasn't working? So I got rid of those drivers, and went with an older version of the drivers to see if that would help. ( 3548 )

Now, not only is nothing working for my soundcard after that, but it refuses to uninstall with both the default uninstaller ( which I tried first ) as well as the device manager. An odd woodpecker/repeating sound can be heard. If you click uninstall in the device manager on the different sound card parts, the sound card comes back & reappears. The odd noise is not stopped while doing this. I found that by clicking on the properties of the sound card, I was able to see that it used 'audio endpoint'.

I then went into system32, and deleted the 'audio endpoint' .inf files. Now that I've deleted one of the .inf files, it's now falling back onto a different .inf file it seems, and I have no clue as to what the name of this one is, as it isn't the same name as what it's now being given as ( generic software device. )

The soundcard used to be under 'audio inputs & outputs' but now is under 'software devices' in control panel.

What can I do to make this work on my system? Does anyone know how to locate the exact .inf files that the hardware is using so that I can delete them? Does anyone know how to setup the soundca... Read more

A:How to find .inf of your hardware? Soundcard issue

Unfortunately, you have made a mess where it will be literally impossible to install any driver for it now.

Suggest to run sfc /scannow from elevated command prompt to fix it and if not, clean install Windows.

(Another option is to copy what you deleted from an EXACT same Windows install from another machine and the replace it. Same build, same architecture, if you have one.)

Do not ever delete .inf files unless instructed to do so by someone with intricate knowledge. What you deleted is necessary for Windows. Anyone that knows better will never suggest to delete .inf files, unless in extreme rare cases, where it is impossible to install a driver otherwise. And never under any circumstance should a Windows .inf file be deleted.

1 more replies
Answer Match 44.94%

I have Windows XP Media Center Edition on a Dell E521. Just recently, within this past week, I have connected my USB SanDisk ImageMate SDDR-05 Flashcard reader to my computer in order to transfer picture files from my camera to the computer via a flashcard. While doing the initial setup the Wizard Install box instructs me through all the necessary steps, but it finally states that: ?the hardware was not installed because the wizard cannot find the necessary software.? I?ve attempted this procedure several times but always with the same result...I still can?t find the device anywhere on my computer, not even within the My Computer icon. On the device manager the SanDisk hardware appears (identified as USB CFII), but as a yellow question mark upon which I always end up uninstalling/removing it. I called SanDisk tech help and they said that their Flashcard Reader already has its driver pre-installed within every XP system...and that is why their website does not offer any ImageMate SDDR-05 driver downloads for XP. I have even tried changing to the other computer USB ports including one which my printer already works without any problems...but I still get the same none result. This hardware did work, without any issues, with my older Dell which had a Windows 98 OS. The SanDisk tech suggested I contact Microsoft... Any suggestions on what I could/should do to remedy this? Please help!!!!

More replies
Answer Match 44.94%

I'm trying to make sure I have all the Right Drivers... But I wanted to find a program that can tell me each piece of hardware. I used Belarc Advisor... Its ok. But is there a better one?

A:Looking to find a Program to read all my Hardware..

Everest or SIW. Both are free downloads.

4 more replies
Answer Match 44.94%

Note: The printer's scanner worked fine on my cousin's netbook so I don't think its defective.

I recently bought a new printer which is also supposed to be able fax and scan. The printer works fine, but I am not able to scan. During installation there was an error ("Your new hardware might not work properly"). I opened up Device Manager and there you go, a yellow exclamation mark ! next to Lexmark 2600 under images and devices.
To fix the problem, I tried to update the driver from the installation disc. But it showed me the message "Wizard could not find a better match for you hardware than the one it already has"
I went to the Lexmark website and downloaded and installed the updates, followed the troubleshooter, and even chatted for an hour with a support operator. The instructions he gave me were the same thing I was already doing; try updating from the cd and the downloaded package from the site, install,uninstall, reinstall, try different usb port... but i got the same disappointing result; Wizard cant find a better match.

04:48:58 PM [Marco] I see. I apologize. That is correct. However, to be honest, I am not certain why XP is not allowing you to update using the downloaded package and the CD.
05:02:27 PM [Marco] I see. I apologize we have perform the necessary steps to have the printer updated, however the issue persists. There may be a software or Operating system policy blocking or not allowing the update.

Any help would be apprec... Read more

A:Wizard could not find a better match for you hardware than the one it already has

Hi from the user guide
The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3
or later, and Mac OS X versions 10.5, 10.4 and 10.3.
1 Check the USB cable for any obvious damage. If the cable is damaged, use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol.
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
1 Close all open programs.
2 Disable any security programs.
3 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
4 Click Computer or My Computer.
5 Double-click the CD or DVD drive icon.
6 If necessary, double-click setup.exe.
7 Follow the instructions on the computer screen to install the software.
8 When the installation is completed, enable the security software again
guide here
drive... Read more

10 more replies
Answer Match 44.94%

my astranet ia101 scanner has a problem. i need to reinstall it to my pc, because of a hard drive crash and the techs had to wipe and reformat my drive, so i have to put everything back on it. i have reinstalled it before many times with no problem, but this time for some reason, my computer won't find the device driver for it now. i installed it with my disc that came with the scanner, and i also tried with a download from the umax website. when i restart my pc, windows recognizes that there is new hardware, but cannot find the driver. when i click on the vistascan icon, it tries to find it, but says, error, scanner access failed. everytime i run the windows add hardware wizard, it says cannot locate drivers for the scanner. the windows hardware wizard always asks me to put the windows 98 cd in, but the drivers aren't there. they are on the scanner cd and on my computer somewhere. after i installed the vistascan from the disc, it said successful install. the vista shuttle and the copy utility are fine- just the vista scan. how do i solve this? i have windows 98 on my pc.

A:win98 won't find hardware drivers

Have you used the "have disk" option and directed the path to the driver on the installation CD?

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Answer Match 44.94%

There were a few apps about at one point which you could load up in Windows and they would give you a breakdown of the inner-workings of your PC, i.e. what processor, RAM, HD etc etc...

I've long since forgotten what the app was called and want to get some RAM to upgrade a friend's laptop... I do recall it going from a totally free app to one which required registration for the more advanced features...

Anybody able to help out?
Many thanks

A:How Can I Find Out What Hardware Is Inside My Laptop?

Try this EverestHome

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Answer Match 44.94%

I can't find the web sites any more that I use when I would refer to them
to identify all kinds of hardware, like Motherboards, Video Cards, CPU's, Hard Disk Drives, and all the other types of hardware and Cards.

I have so much Hardware from older computers and would love to be able to ID them being I never marked them on what they were when I took them out of the the cases.

Can everybody please help and post back any information that can help me, web sites that you use and know of, thank you very much for the strong support like all ways, Joe

A:Please, Where Do I Find the Sites So I Can Identify Hardware?

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Answer Match 44.94%

Here's the setup:
Recently purchased an EMachines M6805 laptop (A64 3000+). Laptop comes with built in 802.11b/g lan in the form of a Broadcom 54g MaxPerformance wireless card.

After fiddling with it for 10 minutes, wireless worked out of the box. It came with Windows XP EMachines Version pre-installed with all the drivers. Now, of course I'm too stupid to settle for this, so I reformatted two days later and put XP Pro on here. It was lightning fast after that. Problem was, it had none of the drivers on here, so I chickened out and put my other copy of normal Windows XP Home on here. I found the drivers this time and installed them from a restore CD, and wireless worked and so did wired. So far so good.

The problem arose in that Win XP Home didn't accept the emachines cd-key cause it was for a specific version, and i wanted to use my legal home copies, because they don't have all the bloatware the Emachines one does. So I stupidly resorted to killing the WPA (windows product activation) process with a crack. I'm pretty sure I can narrow that down to when it stopped working, though I can't be sure because I fell asleep with my pc on in my bed, and woke up 4 hours later with it sitting next to me. This is around the last time it worked, but I was tired, so don't clearly recollect.

I then got frustrated and reinstalled XP Pro one more time, and it still didn't work even with the drivers. Now I've put the original EMachines copy of ... Read more

A:54g card does not find anything, settings or hardware?

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Answer Match 44.94%


Just bought a new computer and put it together, after some failed starts etc the Asus P5K Deluxe tells me that it wants a bios recovery and starts searching in USB/CD/Floppy, so I decide to give it a go and shove in the Asus CD. It finds p5k.rom (or similar) and starts programming it says, after that it reboots and now I just cannot get past the AMIBIOS logo where it's supposed to find the hardware.

It gets stuck, but if i leave it for a while it draws huge black lines all over the screen with itty pieces of text in it, like the sata name and 800 and 1024 etc, the only thing that it finds fully is the CPU, which is a Intel Core 2 Quadro 2,4.

I have tried resetting bios and everything, but seeing as how I can't even get into the friggin bios it's quite hopeless this .. I really want my new comp to start Please help!

A:Asus P5K Deluxe won't find hardware! HELP!

Shameless bump .. Guys I really want to make my new computer working please help if you can.

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Answer Match 44.94%

Hi one of my friend gave me pIII system. i have freshly installed windows xp sp2. while installing some files couldn't b copied. so i pressed skip to continue installation.installation is over.Now i could not find add hardware icon in control panel to install new hardware inmy system. plz help me out. is this the fault of my cd?

A:Add Hardware can't find in control panel

go start>run>type Hdwwiz.cpl

do u get the Add Hardware window?

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Answer Match 44.94%


I have a computer with integrated video. It appears the drivers are the wrong ones. Although it works, it doesn't work well. The refresh rate is pretty slow.. but it use to be fast before the user 'upgraded' the drivers. Roll back not possible. The problem here is that I have no idea what drivers to get. I went to the motherboard manufacturer with no luck. That is to say I downloaded their video drivers (with a setup.exe) and ran it but it told me I couldn't install the drivers. No reason given.

Maybe this is bigger than not knowing what drives the video on this system. I am open to ideas.

The motherboard is a KM400-M2 v1.0b which appears to be a ECS board.

any ideas? please be specific. I'm a little new to this.

A:Is there a way to find out what video hardware is in the system?

Did you try the drivers at this site? They list it as a sound driver.

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Answer Match 44.94%

My system setup:

Intel Core 2 Duo E6600 Conroe 2.4GHz
GIGABYTE GA-965P-S3 LGA 775 Intel P965 Express ATX Intel Motherboard
XFX PVT71PUDP3 GeForce 7900GS 256MB 256-bit GDDR3 PCI Express x16 SLI Supported EXTREME Video Card
OCZ S.O.E 1GB 240-Pin DDR2 SDRAM DDR2 667 (PC2 5400) {TWO OF THESE}
Western Digital Caviar SE16 WD2500KS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive
SAMSUNG 18X DVD?R DVD Burner With 12X DVD-RAM Write, LightScribe Technology Black IDE Model SH-S182M
I put up the whole entire name of the parts from Newegg just to make sure I did not foget anything like model # incase you guys need it. Anyways on to the problem. Everything goes good all the way up to the Completing Installation part. It will hang there forever. I've tried a few times, sometimes it would just hang there forever until I reboot it and it gives me the usual error you all are used to hearing about about not being installed properly, or it will randomly restart on its own and give the same error. I have searched and searched and searched but I can't seem to find anything that helps. I've tried messing with the BIOS like instructed from some other help sites but I do not have much experience in the BIOS so maybe I'm missing a setting I need to change? If someone that knows about this motherboard can tell me the steps on what I should change and how to get there I would greatly appreciate it and try it out. My computer has no floppy drive just so you guys know. Also I'm not sure what version of BIO... Read more

A:Vista Home Premium Install Hangs At Completing. (clean Install)

First of all, Did you install the sata drivers?

In the Bios set every thing to default.

Vista asks for a few questions then does the rest its self. give it tops about 2 hours usually takes like 30 min or less.

You say you got an error message? Please post the entire message

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Answer Match 44.94%

Originally I set it to install and walked away came back hours later so I wasn't at the pc watching things. Anyways I managed to damage some files or something and for whatever reasons i could not figure out how to repair them. The microsoft forum was a bust no even one person tried to help me so I got sick of waiting and deleted the partition on the drive and made a new one and formatted it within the installer loaded from boot of the vista CD. That part went fine and quick. However when arriving at the step where its expanding files it took almost an hour before it spun up the CD and began increasing beyond 0%. From there up to 5% at best increases (avg 3%) then the CD spins down and idles for at least several minutes and then spins up gets a little farther and repeat. Basically the amount of time its just sitting there is probably 20 times or more longer than the time its actually progressing. Why is this? Is it supposed to do that? It seems odd to me that it wouldn't just keep spinning the CD and continuously progressing. Especially on a system with a dual core 3.2 ghz and 2GB of ram installs should zip through no time at all. I'm sure the install will be done before anyone replies but i thought I would check here in case its something I should be concerned about as a possible problem with my system.

A:Clean install of Vista 64bit on brand new pc is this norma install behavior?

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Answer Match 44.94%

I have looked through solutions for this issue, but the suggestions don't seem to fix my issue...

I am running Windows 7 SP1 Pro 64-bit on a Dell Optiplex 760, and try to do a clean install of Windows 10, using the ISO file which I downloaded from Microsoft & burnt on to a DVD, and instructions from the tutorial on here, which are very good. I downloaded the correct 64-bit version.

I boot from the DVD, enter my region (UK), and choose custom install, and then my hard drive does not show up on the list of where you would like to install. I have all my USB's unplugged (except keyboard/mouse).

I tried deleting my partions using MiniTool Partition Wizard (bootable DVD), so that the entire disk is unallocated. That didn't fix it. I also tried creating a new partition (NTFS) of the entire drive (to get one Primary NTFS partition). That didn't work. I also tried setting that partition as 'active'. The same.

Before formatting etc, I tried a boot from the Windows 7 install DVD, and the hard drive does show up, unlike the Windows 10 DVD.

Do you think it's an issue with the Windows 10 installer?

I downloaded another version of Win10 from the MS Tech Bench page, but same issue.

After formatting etc, during the Windows 10 boot, I tried another suggestion to open up Command Prompt (Shift + F10), and ran 'diskpart' - and no drives are found. I checked the Bios, and it was there.

So presumably that is the issue. If i ran 'diskpart' with my prior Windows 7 install, diskpart sh... Read more

A:Windows 10 clean install - hard drive doesn't show up before install

Welcome toTenforums, Simon.

I am a little concerned that the Windows 10 setup program on DVD does not have drivers to properly see and interrogate the system on your PC so that the hard drive is visible. It's the second similar case on this forum that I've seen recently. You also seem to be trying to clean install on an empty PC - is this correct, because if you do so It will not activate.

After much to-ing and fro-ing, it was finally possible to *copy the Sources folder from the setup ISO file onto a partition on the hard drive, and run the setup from there, where it wasn't possible to boot from the DVD, even though it worked elsewhere.

If you still have Windows 7 installed (and you should do for Windows 10 activation purposes - if just to obtain a genuine ticket for digital entitlement), and you have the ISO download available, the solution is fairly simple. If you haven't you will need the Windows 7 key to activate the install.

You seem pretty PC savvy so, I'd ask you to follow the bolded instructions from the * in the 5th para above.

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Answer Match 44.52%


I recently did a clean install of Vista Home Premium x32 and upon completion am unable to connect to the internet. I received the following error: "windows unable to install ethernet controller." Upon accessing Device Manager, I noticed yellow exclamation marks associated with my network controller. I have an Acer Aspire 5536-5224 notebook. Windows could not locate the drivers on the machine and I cannot connect to locate. As a matter of fact, I'm not sure where to begin searching for the driver! Any help you can provide will be greatly appreciated.


A:windows unable to install ethernet controller after vista home premium clean install

Hi -

Try this Broadcom driver from Acer Support -->

Acer Support -->

Regards. . .



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Answer Match 44.52%

Note: I will get an export with DM Log Collector this evening when I get home from work but I wanted to start collecting some opinions on the subject and I do have a BlueScreenView export to hand.

I was experiencing a BSOD during Windows 10 Pro x64 installation on a freshly built computer, the installation would get to 80% ? 100% and BSOD with a variety of errors, mostly IRQL_NOT_LESS_OR_EQUAL

After about 10 attempts with different UEFI settings disabled (Intel NIC, XMP Disabled, Updated UEFI, etc) the install stuck and I was able to load into windows thought this was pure chance.
In its current state the OS boots up fine and I can log in but I have about 1 ? 2 minutes before I get a BSOD, the like of which are attached in a TXT file from BlueScreenView (I will get the proper DM Log Collector files this evening)

I have tried:

Checking CPU temperature (32 Degrees C)Updating MB UEFIDisabling and disconnecting NICs as I found several threads on google identifying Intel NIC drivers as a possible causeReseating all hardware and power cablesRemoving each stick of RAM in turnInstalling from UEFI and LegacyDifferent media (VL image, Media Creation Tool Image)Installing from USB3 & USB2 PortsWith and without XMPInstalling Chipset drivers in the ~1 minute I have in the OSUninstalling video drivers in the ~1 minute I have in the OS as I remember hearing about significant issues with Windows 10 and nVidia DriversInstalling latest nVidi... Read more

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Answer Match 44.52%

This is what is happening. A friend gave me his DELL Inspririon 531 2007 Desktop. It has a pirated copy of 7 ultimate x64 (which I am not sure if this supports 64 bit). Prior to looking into how old the machine was, I was able to install 8.1 64 bit. But it wouldn't allow me to install any drivers from the DELL site. Said that the machine wasn't compatible. So, I tried with Windows 7 32 bit and I am getting this error. I have deleted all partitions, but now, I do not have that option when I choose Custom-advanced. There is no Delete option.

A few times I got the error at 5% other times at over 60%. What can I do to get this to install? It is a legit DVD of windows. Why would it have allowed 8.1 to successfully install now it is doing this? What files are missing? I have tried both deleting the partitions and not deleting. Same result.

A:Clean install error Windows cannot install required files.

Install the correct version of windows that`s on the COA, either buy a new installer from Newegg or call Dell for Recovery CD`s.

The dvd you are trying to use is corrupted and no good.

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Answer Match 44.52%

My spouses pc all of a sudden wouldn't boot, not into safe mode or anything (vista), and so we were going to upgrade anyways to windows 7, so i bought the upgrade windows 7 and attempted to do a clean install and reformatted the c: drive which has 250gb, and each time i start the install it bogs down and gets stuck on the install files and cycles over and over and never goes anywhere. I also performed a start up repair and it cycles over and over for hours on end, please help!

A:Boot config not working, tried clean install, can't install windows 7

Welcome freakyfrowe

I assume from your specs this is an acer laptop. Check this thread for a lot of ideas.

Questions to use for help with Installation Issues

Disconnect all not necesssary USB devices, printers, ext monitors, TVs, etc.

Also this Tutorial on Clean Install with upgrade disc

Clean Install with a Upgrade Windows 7 Version

Edit: Optimize Hard Drive for Install

SSD / HDD : Optimize for Windows Reinstallation

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Answer Match 44.52%

I would like to install Vista Home Premium 64-bit on my home computer. I currently have Media Center Edition 2005 installed, but want to start from scratch (i.e., NOT upgrade) and install the 64-bit version of Vista Home Premium. I have two questions:

(1) If I buy the retail boxed version of Vista Home Premium, will it contain the 64-bit version in addition to the 32-bit version?

(2) When I pop the DVD into my computer and reboot, what (if anything) do I have to do to get it to install the 64-bit version? Will I be prompted to choose?

Any guidance or experiences would be greatly appreciated!


A:Vista Home Premium Clean install - what do I need to install 64 bit version?

Oh great. I can answer this question (I think lol). I could not find a retail 64 bit version of Vista Home Premium. I had to buy the Vista Ultimate. I originally bought an OEM version of the 64 bit Home premium for $119, (I had all kinds of problems that turned out NOT to be from Vista, but that is another story). I exchanged it for the Ultimate retail version which came with Microsoft support. I have recieved better "support' from this website than the official MS support BTW. Anyways........

The Ultimate version of Vista came with 2 installation discs, one the 32 bit version and one the 64 bit version. I popped the 64 bit version disc in and it installed 64 bit Vista on my computer with no additional prompts. While I was unable to find the 64 bit RETAIL version of Home Premium, I'm sure that if you do, it will only contain the 64 bit version on the disc. While I was kind of hacked off to pay much more for the Ultimate than I was anticipating, I like the additional features. Hope this helps.

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Answer Match 44.52%

Trying to install Windows Vista Service Pack 1 (KB936330) , but whenever I try to install it, the error code 80070017 appears saying the update has failed. I have numerous times to install it and it still won't allow me to install the update.

A:Error Code 80070017 when trying to install updates after a clean install.

Have you allowed Windows Update to run automatically to get all the previous updates? it should follow on to install SP1 automatically without intervention.

1 more replies
Answer Match 44.52%

Let me start out by saying a clean install is the better way to go; however there may be some instances where a motherboard swap without having to reinstall is preferred. If you are like me and want to avoid all of the custom settings, shared drives, etc; then this option can save a LOT of time.
Recently I did this task on my own network storage system or home server. Some more modern parts became available to me for doing a build. Not only was the motherboard swapped, the system drive was cloned from an ide drive to a more modern sata drive. Here is how you go about swapping boards without a clean install.
This will work on both sata and ide type drives however if you have sata and the sata controller mode is set to AHCI or Raid, you may have problems. If your sata controller mode is set to ahci, you can attempt to swap to native ide in the system bios before beginning this task. If it boots using native ide, then you should be able to do the swap. If it does not boot when changing the controller mode, then you are out of luck.
The old motherboard was a NForce4 with a single core AMD FX-55. The new board was an Epox 945 intel chipset with a Pentium D 940. It does not get much more different than those two chipsets/cpus.

With the old board still installed, do the following. During this procedure, DO NOT reboot. Tell the system later for the reboot.
1 Uninstall any software that is dependent on the old board. This would be things like onboard sound driver, onboard nic driver,... Read more

A:Moving a Windows Install or Swapping Motherboards Without a Clean Install

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Answer Match 44.52%

Hey guys!

I have a new ASUS ROG G751JT-DH72 laptop, and I have been trying to install Windows 10 and Ubuntu on it. It came with Windows 8.1, so I upgraded to 10, then did a clean install of 10. Version was Home 64 bit.

That went reasonably well: only thing after the clean re-install was that on boot, the screen did nothing but flash on and off. I found out that I could get it unstuck by mashing F12, and that disabling fast boot fixes the problem permanently. My cleanly installed fresh Windows 10 worked perfectly.

I then installed Ubuntu 15.04 in the small space that I had left for it on the SSD, and gave it the whole 1 TB drive for my "home" folder.

Afterwards, Windows was gone. Mind you, the bootloader still showed up in the Grub menu, but when I tried to launch it, it told me something was wrong and I had to recover it. I tried, but couldn't: bootrec /scanos told me it found no Windows installations.

So I figured: second attempt! I rebooted using the Windows 10 DVD, and during parititioning nuked everything and created new partitions from scratch.

About 90% through the "Getting files ready" part, it failed. Error:

"Windows cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code: 0x8007025D"

I see some people here had the same thing, but not on laptops as far as I can tell. Anybody out there who has any idea how to fix this? I tried:

- Two Windows 10 discs
- ... Read more

A:Clean Install on ROG: Error 0x8007025D (cannot install required files)

I have the same problem.. I have tried different ways to clean install windows 10 but I still get the 0x8007025D error code :/

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Answer Match 44.52%

I purchased a Toshiba Satellite C50 loaded with windows 8 but want to revert to windows 7.

I have downloaded the necessary drivers and have mounted the .exe files onto a USB pen for installation.

Before I proceed to wipe windows 8 I'd like to know - if I install 7, will my trackpad stop functioning?

If so, how do I install the relevant drivers from the USB pen?

Thanks, John

A:Clean install of windows 7 - how to install drivers from USB memory stick?

99.9% sure that W7 will identify the trackpad and install it. You just run the exe's using file explorer or Start >Run then browse. You may decide to leave the laptop as the W7 install left it but you should check Device Manager to ensure there are no unrecognised devices

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Answer Match 44.52%

Hi,Windows 7 -32bit3GB RAM500GB HDD Western Digital AAKS 7200RPMGame: Medal of Honor Allied Assault (a decade old FPS game with little requirements).GPU: Galaxy Nvidia 450 GTS (8 month old,75C temp under load,48C idle temp)PSU: 500W ocz500mxsp (1 year old)CPU: E6550 Core 2 Duo (35C idle temp,60C loaded)I've been playing in this particular multiplayer game server for 4 years and never had a problem.Always 50ms ping.They did not move their servers.Not a single other play is experiencing lag issues,just me.My ping is now anywhere between 150ms - 600ms.When my player doesn't move- the ping is low.When I move a lot and shoot- it goes high.The internet(router,ISP,modem) is not the issue.Played the game on another computer on local LAN with no problem.Speedtest and Pingtest show 10ms latency with 0% packet loss.25Mbps download speed.I re-installed the latest version 314 Nvidia drivers.I've also tried the driver from Galaxy's own website (version 306).I re-installed the game too.I re-installed the entire operating system from a scratch today and installed the drivers only(no other program,no antivirus) but that didn't help.I even changed the hard drive today.I checked RAM for errors and it came up clean.I still have the same high ping issue.Now I believe the problem is caused either by failing GPU or PSU but I need your help to find out which one causes it.Any program that I can use to find out which component is causing the mess?Thanks !!!

A:How can I find out which hardware component is causing lag in FPS gaming

That is a high ping. But is the ping test inside the game? Please explain. A ping test from the command line tells nothing about the GPU performance. Or even the game. So I sues you mean the game is reporting long ping.Did you say you do not have the issue with another PC?  If so, that implicates the motherboard, especially the south bridge, which is not replaceable. Do you overclock the motherboard in any way?

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Answer Match 44.52%


I have had my PC for about 3 years and both the CD-R and CD-RW have worked fine. Last week both drives disappeared from My Computer. When I go into Device Manager they are both visible but have an exclamation mark against them in a yellow background. Under properties I get this message 'Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)'

They both still have power and I have checked the internal connections. I am running Windows XP.

Can anyone suggest what I try next?



A:Solved: Can not find hardware Device (Code 41)

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Answer Match 44.52%

I have 2 desktop computers at home (both Dell, Windows XP), and they WERE networking just fine. I reformatted the second one (went perfectly), but when I tried to reconnect the network, I got a message saying it couldn't find the network hardware. ?! I used the original CDs that came with the computer. I see that under "device drivers" there are some yellow question marks next to some items--I'm guessing there shouldn't be. But I don't know what those items are, and why they wouldn't be on the original disks. Can anyone clue me in? Thanks.

A:Solved: Computer can't find network hardware

Go to Dell's website and download the correct device drivers for your specific machine. I would burn them on CD for later use also. But most likely that is the cause of your problem.

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Answer Match 44.52%

I can find several people who have the same trouble but no answers? Or donot I look properly? Please help me because I cannot change the standard use of mij laserprinter to grey and concept instead of color en normal. That makes it very expensive. Thanks in advance, Mulligen

A:cannot find or delete netwerkprinters in hardware & devices

You can give this a try to see if items are listed.
Go here to this tutorial.> Devices and Printers - Device Stage

When you see below window highlight item you want to remove then click Remove Device.

Also some items can be listed under Program and Features instead of Device Manager hardware.
Here. > Programs and Features - Uninstall or Change a Program

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Answer Match 44.52%

The web is full of sites on how to find the serial number of your computer but not all serial numbers of hardware belonging to it.
I also found 'Hardware ID Extractor.exe' which is extremely limited and both Belarc Advisor and Speccy do not provide such info.
I was wondering if there is such info. Obviously this assumes the info is attached/embedded somehow on the hardware itself which may not be the case.
I have recently purchased an audio card. In wanting to register it the serial number on the box has a sticker with another number on it. I called Asus and asked them which of the 2 it may be. They said to not trust the sticker on the box and to look at the actual card. Makes sense to me except the card is already in my PC and every time I open it, it is hell--too much stuff in there and a slight movement of some wire or other creates havoc. Hence me asking this question.
Thank you

A:How2 find hardware serial numbers

Im afraid if you want to be sure then you will need to look, there may be software out there however you dont know if the information they are providing you is correct.

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Answer Match 44.52%

After reformatting my friends computer (yes, I have done this before) we have a couple of problems that I have never dealt with before. Ist of all, we have only 2 or 16 colors available (windows 98) and even worse, we have no modem detected. We took the modem out and put it back in , rebooted, hoping that it would be detected. It wasnt. There is NO information about this modem on it or in the spec sheet for the pc. So, we have no clue about drivers, where to get them, manufacturer etc. Where do we begin?
Any help you can give will keep us busy enough to maintain our sanity ;-) since I have to come all the way home, get ideas , go back and try them at her house-this is turning out to be quite the chore. I appreciate your help ALOT

A:{Moved to Hardware} can't find modem after reformatting

Moving to Hardware by user request.

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Answer Match 44.52%

Our network admin is currently trying to find the hardware configuration/specs of all the servers. Between looking at the General tab of the Properties box on My Computer and msinfo32.exe, I can get all the information that I need on XP and 2K machines.

Is there a way to get this information on a Windows NT machine?

A:How to Find Hardware Configuration Specs on an NT Machine?

techgirl05 said:

Our network admin is currently trying to find the hardware configuration/specs of all the servers. Between looking at the General tab of the Properties box on My Computer and msinfo32.exe, I can get all the information that I need on XP and 2K machines.

Is there a way to get this information on a Windows NT machine?Click to expand...

try getting it from dxdiag.exe

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Answer Match 44.52%

I was just wondering... is there a program or something that gives you numbers of power usage from each peice of hardware in your PC?

Poop... i'm starting to think i put this in the wrong forum... sowwie!

A:How do you find out power usage of computer hardware?

It can't be done using software because of the lack of sensors (on your hardware) that can be used to monitor the current supplied to each piece of hardware.

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Answer Match 44.52%

I went to my Start> Accessories> System Tools to look for my defrag and Clean Disk and neither one appears to be there.

I did a search for both on my C drive and came up empty handed.

Any ideas?

Thanks in advance!

A:Can't find Defrag or Clean Disk

For Defrag go to Start/Run and type dfrg.msc and press enter
For Disk Cleanup go to Start/Run and type cleanmgr and press enter.

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Answer Match 44.52%

Hello everyone,

A few years ago I got a Toshiba Satellite Pro with Seven Pro preinstalled on it. The computer was downgraded to Windows XP and the OS was never touched since then.
Now I need to use this laptop and upgrade it to Seven. The computer is supposed to integrate HDD Recovery function however I can't find it anywhere on the Boot Menu and Setup.Microsoft won't let me download win 7 from the official store with my legit serial
I can't find links on the web providing secure isos or oem files
Toshiba does not provide copies of recovery disks anymore
To sum it up, I have an excellent laptop but it's stuck on win XP and neither Toshiba nor Microsoft is able to give me a copy of the system.

Any ideas?
Thank you.

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Answer Match 44.52%

Hi Guys,
This is my first post on here so hopefully i've provided enough detail!
I upgraded my U410 to Windows 10 a few months back but decided to do a clean install yesterday as i wanted a fresh OS.
I deleted all of the partitions as required and the installation proved to be a success.  However now i can't find the SSD anywhere: bios, disk manager or device manager and i want to install Intel RST so that my laptop runs quick again.
I have read through all the posts on here and have tried loading the default settings in the bios but i always end up with a blue screen error message saying: EFI network 0 for IPv4 boot failed.
The second recommendation i saw was to set the SATA controller mode from RAID to ACHI but, this may be me being stupid, i can't see this option anywhere in the bios?
I'm at a bit of a loose end now as i don't know what else to try so if anyone has any ideas that would be greatly appreciated!
Thanks in advance.
 Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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Answer Match 44.1%

I have the Windows 7 key for the netbook but I was not given an install disc when I bought it from the store.
I believe it originally had Windows 7 Premium home edition on it and I updated it to Windows 7 SP1 Premium Home Edition.

I am having many issues with the OS and wish to either do a repair or a clean install. I'd rather do a repair so as not to have to reinstall everything, but if a clean install is recommended I can do that instead.

How do I go about it, without an installation disc?

A:How do I repair or do a clean install with no Windows 7 install disc?

Hello and welcome Alicia now hopefully you have all your data backed up because what I am going to suggest will wipe it and reset the machine to as it came out of the factory because it will have a special recovery partition for just tis sort of situation..

See this

The alternative is to get an ISO for the version you have from somewhere and use the orih=gianl code to activate it.

Another thing you can do is read through this as it will describe how you can use any Windows DVD - a friends or family members one just read it thoroughly if that is what you want to do but make sure you read the bit about the ei.cfg removal tool Clean Reinstall - Factory OEM Windows 7

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Answer Match 44.1%

Could someone tell me if a re-install from a system image file on my notebook is as good as a clean install from say a retail disk.

I can not format all my drive and start a fresh. Can my System image file become glitchy or infected with a virus.???

A:Clean install vs System image file install?

Quote: Originally Posted by blake7

Could someone tell me if a re-install from a system image file on my notebook is as good as a clean install from say a retail disk.

I can not format all my drive and start a fresh. Can my System image file become glitchy or infected with a virus.???

If your system was infected when the image file was made, then a restoration from that image file will result in an infected system.

Re-installs from images are theoretically as good as a clean install. But they don't always restore perfectly. They aren't fool-proof. If you do restore an image and later have problems, you will always ask yourself "Gee, I wonder if I would be having these problems if I had done a clean install".

Images just save you time. If the time saved means nothing to you and you are the slightest bit concerned, just do a clean install and avoid the worry.

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Answer Match 44.1%

Hi guys... I am trying to do a clean install of Windows7 and after install began a window came up saying : Windows cannot install required files. Make sure all files required for installation are available and restart the installation.
My PC is a COMPAQ Presario 5700F, prebuilt, Windows7 .
How/where do I find the required files and such?
Thanx for your help.

A:Clean Install of Windows7 - cannot install required files

Hi and Welcome to TSF!

How are you going about installing Windows? Vis USB, CD, or a recovery partition?

Where did you get the copy of Windows?

How far into the installation does it get?

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