Tech Problem Aggregator

presario CQ57 (319WM) Performance problems

Q: presario CQ57 (319WM) Performance problems

I have this laptop here that is, to put it mildly, SLUGGISH. General windows performance is very noticable. Meaning, you click on something for it to open up, and it could be upwards of 10 seconds or more before there is any kind of sign that your program will finally be ready to open. 
Then there is internet. Internet explorer is unusable. It will display things on pages, but if you have an intention, of maybe clicking a link or maybe scrolling down, the delay in it actually doing it is well over 10 seconds usually. 
It has Firefox and Chrome installed. These are working, with some lag. Normal surfing is ok for speed, even videos will play without painful lag or choppiness. But for instance, on Facebook, if a game like Candy Crush or really any of the browser based games, tires to load, it has the forever load... then poof all at once it is loaded lag going on. Then once in the game, there is severe graphic degradation and  unplayable lag with clicks and drags for actual gameplay. 
I have had this machine before and cleared it out of any and all infections that it had. I ran the same programs I did last time, downloaded from this site. Malwarebytes first scan did find traces of Conduit (that was all that it found), but got rid of it. Then, there again I ran all programs, including Hit Man and everything seems to come clean now, including 2 subsequent runs of MWB. 
I am at a complete loss as to what can be degrading the overall performance of this entire system. The processor is only a single core and 1Gz.. But I have seen plenty processors at this point that are not this slow. I realize this seems like a post of 'halp my computer is running slow!' , but, that is why I have it! lol I just need to know if I am missing something for settings or options. Or is there something i can run to tell me where I can make an adjustment?
I have cut back what windows options that I know of to help out performance. So again I am at a loss...
Any insight would be appreciated!

A: presario CQ57 (319WM) Performance problems

Well, you are running win 7 in the completely minimal specs, that might be one of the reasons, either way i'm sure my fellow forum members will help you reduce the load in your system somehow. I'd usually recommend an upgrade, but i don't think it's possible in your case, altough switching to Windows XP should improve your experience alot, it might just not be a good idea since it'd require wiping out win 7 and most laptops forbid that. Either way, would you mind taking a screenshot of the processes running in your computer? Listed in order of most memore used.

10 more replies
Answer Match 83.58%

Hello Tech Support Guy forums! I'm wondering if you can help me with a problem.

My girlfriend has a Compaq Presario CQ56 laptop, but the screen broke and she replaced it with a CQ57, which I guess is the next most advanced model in the line. However, the skype connection would drop after just a few minutes and then drop repeatedly afterward every couple seconds. Usually, all connected services (like AIM) would drop off too.

So here's the weird thing - she returned it and got a replacement, and the replacement is doing the same thing. The CQ56, on the same network, can keep a skype call going for hours. But the 57 drops off fast, and we've tried two different units. I thought that maybe it could be a defective laptop the first time, but twice?

Anyway, does anyone have some troubleshooting suggestions?

A:Connectivity problems, particularly with Skype, on a Compaq Presario CQ57

would you post the following when its working and then repeat all the tests when it disconnects

is this connected by wifi if so also add the xirrus tests

ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste

Ping Tests
If you cannot access the internet with t... Read more

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Answer Match 72.66%

I can not get into my computer, and I have no disk

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Answer Match 71.82%

Compaq Presario CQ57
8 Gig of Kingston Ram
Windows 7
Vipre anti virus
MS office 2010
Small Business machine
This is my business PC I need it to interview candidates but it is very sluggish , with 4 small Excel  sheets open at times it becomes unresponsive. I have erased the HD twice and restored to factory defaults  only to have the same problem  with 6-8 weeks.
My first move was to update the 2 gig of Ram to 8 Gig but no noticeable  difference , I have Vipre and I ran memtest over 16 passes with no errors. My back up PC is doing better with only 2 Gig of Ram
MiniToolBox Data
MiniToolBox by Farbar  Version: 13-07-2013
Ran by Clem Griffiths (administrator) on 14-12-2013 at 12:50:28
Running from "C:\Users\Clem Griffiths\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
========================= Event log errors: ===============================
Application errors:
Error: (12/14/2013 00:43:26 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (12/14/2013 00:21:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND ... Read more

A:Sluggish Presario CQ57

Thanks for posting the good info , wish more did it from the beginning.
I probably won't really take a look until later tonight, but I will review your topic today.
SearchSettings.exe       Process ID: 3260        Path: C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe

This appears to be related to malware, moving topic to Am I Infected for further work there.

10 more replies
Answer Match 71.82%

My laptop wants an administrator password that I don't know. Shows a system disabled code of 91550023. What do I do?

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Answer Match 71.82%

My sister is having major problems with her Compaq Presario CQ57 (running Windows 7). I have been trying to help her with it but, I am about to literally throw it from a very high window. I'm thinking it has a malicious program lerking inside it. I am trying to get it into safe mode and am having a hell of a time. I want to do a scan on it and I believe it is better to be i safe mode.

There is no F8 option so that is out. I tried msconfig and computer says it can't find the file,(by the way it says that to any program I try to install). Since I can't get anything to install and everything I seem to try hits a brick wall I am at a lost on what to do. Every time someone gives me some advice on how to maybe fix this I can't seem to get past the first step!!!HELP!!!! She has only had the computer for a couple of months. This is her first brand new computer and it seems she has made a very bad choice!

The Wireless has already quit working too! Buyer Beware!!! Please can someone please help me out?? I am desperate.

A:Compaq Presario CQ57

How about booting to recovery partition if available to restore to factory condition or system restore?

2 more replies
Answer Match 70.98%

I need the bios admin password for my Compaq presario cq57My system disable code is 59545125Please help

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Answer Match 70.98%

Ive got a presario CQ57 laptop with windows 7. When i start it up it goes to a black screen asking to launch startup repair (recommended) or to start windows normally. When i do the repair option it just goes to a blank blue screen that looks like my background screen. It now says its checking for problems and that my computer will automatically fix any problem and its got a training status bar and has been doing this for 4 hours now. It gives me the option to cancel it but im afraid to cancel it because im hoping its fixing my laptop. PLEASE HELP ME!! Ive tried to start it normally and it goes back to this error screen. Ive done the F8 thing at the start and ive tried everything. I really need help! im stuck. I cant do anything...

A:Compaq presario cq57 stuck

6 more replies
Answer Match 70.98%

how do I unlock my laptop. I forgot my password and I don't have a password recovery disk

A:how to unlock Compaq Presario cq57

I am assuming that you are asking for Windows Password.There are several ways to reset the password. Refer the following weblink for steps: If this does not help, there are multiple other ways in the following weblink:

3 more replies
Answer Match 70.98%

I've had my compaq cq57 for about 2 years and in the last week it has started freezing up so the only thing you can do with it is to shut it down. This usually happens after i've started it and logged in and opened a web browser or tried to do anything on it. I would really like some help with this as i need it for work.

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Answer Match 70.98%

I have a CQ57 that I finally got to work. The Internet works for a minute and shuts down (Windows 7 Home Premium OS) and the laptop shuts down after 10-15 minutes of working. I am trying Best Buy tomorrow. What should I do?

A:Compaq Presario CQ57 Issue

 I am trying Best Buy tomorrow. What should I do?
I would suggest that you see if help form this forum can resolve this problem before allowing this other "shop" to charge you a set fee of about $200.
You posted that you finally got it to work, what was wrong with it?
What kind of other problems are you having?

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Answer Match 70.98%

My Compaq Presario is very very slow:
It takes for exemple more than 5 minutes to start the laptop.
clicking on an URL it takes 2 minutes to start the website.
I hope there is someone who can help me.
This are the specs of the laptop.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 3690 Mb
Graphics Card: AMD Radeon HD 6310 Graphics, 384 Mb
Hard Drives: C: Total - 280109 MB, Free - 184005 MB; D: Total - 20870 MB, Free - 2232 MB; E: Total - 4055 MB, Free - 1106 MB;
Motherboard: Hewlett-Packard, 3577
Antivirus: Microsoft Security Essentials, Updated and Enabled

A:Very slow compaq presario cq57

Hi, Download SINO by Artellos.
Save SINO to your desktop and run SINO.exe. (If you downloaded the ZIP version you will need to extract it first)
Then please check the following checkboxes:


Startup Items
Once checked, hit the Run Scan! button and wait for the program to finish the scan.

A notepad window will pop up. Please copy all of the content into your next reply.
Note: If you try to interact with the program once itís started scanning it might appear to hang. The scan however will continue.
Download Security Check by screen317 from.

Save it to your Desktop.
Double click the install icon.
If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad.
Copy and Paste the result of the scan in the reply box below.

2 more replies
Answer Match 70.98%

I have a Presario CQ57. It has AMD C50 Dual Core processor, 2GB RAM, running Windows 7 Home Premium. This thing is very slow. Even after a reformat and disabling unnecessary start up programs and uninstalling unwanted bundled programs, this thing runs super slow. I have had Word as the only running program and when typing, I still have to wait for the computer to catch up. What gives?

A:Presario CQ57 Runs Slow

7 more replies
Answer Match 70.98%

Hi, my laptop key fell off the keyboard, and I cannot figure out how to pop it back in. Everything looks to be in working condition, and even the white plastic components have remained on the keyboard. Unfortunately, every single time I press down on the black key, it never actually clicks on.  I've come to the conclusion that there must be some unique process to re-adjusting a key on this notebook. I've searched around on keyboard websites, but their guides do not seem to directly address my situation. They usually end with just pressing down on the key, which does not work for my specific notebook, it'd seem. I'd appreciate any advice.

A:Compaq Presario CQ57 Laptop Key

Hello dear, once the the key is popped out the complete keyboard needs replacement.  So contact HP and tel them to replace the keyboard for you #hpexpertday

Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Answer Match 70.98%

HI, my wifi don't work , i reinstal all drivers, delete and add wifi adapter and no change adapter: PCI\VEN_10EC&DEV_8136&SUBSYS_3577103C&REV_05PCI\VEN_10EC&DEV_8136&SUBSYS_3577103CPCI\VEN_10EC&DEV_8136&CC_020000PCI\VEN_10EC&DEV_8136&CC_0200

A:Presario CQ57 WIFI problem

Hi: That is not the id for the wifi. That is the id for the wired ethernet controller. If the wifi is missing a driver, you will see a device listed in the device manager as a network controller. What is the full model number or product number of your CQ57? The product number can be found on the same sticker as the serial number.

3 more replies
Answer Match 70.98%

Hi guys.  Was wondering which processors are compatible with this intel-based board.  The current processor is the Intel Celeron B800 (1.50GHz).   The system will hold a pretty decent amount of memory running at a decent speed: DDR3L PC3L-12800, CL=11, Unbuffered,  NON-ECC,  DDR3L-1600, 1.35V  Though the processor is dual core, its performance seems highly mismatched to the memory the system can handle.  Does anyone know of a list or even just a couple of suggestions of processor upgrades I can swap this Celeron one out for? Thanks for any and all help in advance! 

A:CPU Upgrade Presario CQ57-339wm

 Hi, According to the manual and detail of parts the motherboard of your laptop would support the following processors for socket intel G2 Intel Core i5-2430M 2.40-GHzIntel Core i3-2330M 2.20-GHz For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with UMA video memory 646177-001

4 more replies
Answer Match 70.98%

When my computer is booting up it goes to a black screen then switches to a blue blank screen with the cursor. Then it will not let me do anything.

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Answer Match 70.98%

I have tried doing a hard reset on my Compaq Presario CQ57 but to no avail. Power button will not turn laptop on but the F5 button powers it up for 2 seconds before it dies. What can I do to solve this problem? Thank you

A:Compaq Presario CQ57 won't power up

I have fixed it myself. I pressed F12 and held it down whilst pressing F5 and the laptop has powered up - YAY!

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Answer Match 70.14%

Halt Code is 90080902

View Solution.

A:Lost power on password for Presario CQ57

@Nightowl19? Enter    25988324 Regards, DP-K

2 more replies
Answer Match 70.14%

I have a Compaq Presario CQ57 Locked out of BIOS with message System Disabled [ 51320211 ] 

View Solution.

A:Compaq Presario CQ57 System Disabled

Hi, Enter  44088837 Regards, DP-K

4 more replies
Answer Match 70.14%

Hello,Like the title says i need drivers for my Compaq Laptop.
Drivers need to be Realtek!

A:Windows 8 drivers for Compaq presario CQ57 301-SA

Realtek drivers are here:

Software & Driver Downloads Compaq Presario CQ57-301SA Notebook PC | HP? Support

1 more replies
Answer Match 70.14%

I need the password for my laptop.  The code it gives me is 62688723.   It says "System Disabled".

View Solution.

A:Presario CQ57 needs Administrator password for BIOS

 Hi, Enter: 73780305

5 more replies
Answer Match 70.14%

Hi,My laptop is a little slow, so I would like to upgrade some of the components to make it faster.Could you recommend me a better processor? & a RAM if you consider necessary for this purpose? Compaq Presario CQ57 NotebookIntel(R) Celeron(R) CPU B800 @ 1.50GHz 1.50 GHzRAM 2.0 GB64-bit _ Windows7Computer system product: 5CB21874YPHewlett-Packard: 068C110003204910000620100 Thanks

View Solution.

A:What do I need to upgrade to make faster my Presario CQ57?

RAM is the much easier upgrade. I would recommend at least 4 gigs, and it will take up to 8. It takes DDR3-1333 SO-DIMM memory. CQ57-339WM seems to be your model.  This is the Service Manual which you will need to swap processors: Manual The CQ57s with a Celeron processor will accept only Celeron processors. There are a couple faster Celerons available for your computer but swapping a Celeron for another Celeron just does not seem worth the effort to me.  If you want the computer to run faster install 4 gigs of RAM and consider upgrading to a solid state hard drive. The speed improvement will actually be more than you would get from upgrading to a faster Celeron CPU. Post back if you want additional specific suggestions.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

6 more replies
Answer Match 70.14%

I have just gotten a brand new Windows 7 computer, which worked perfectly the first day. I turn it on a few days later and it won't detect <i>any</i> networks, not even my home network. Any ideas

A:Compaq Presario CQ57 will not connect to wifi

9 more replies
Answer Match 70.14%

Hello,I Installed Win7 (Fresh) I Dinint Think About Drivers So I Need Internet Driver

A:Compaq Presario CQ57 Internet Driver

Hi ITMarkus and welcome to seven forums.

I will need you system specs to help you out on this

1 more replies
Answer Match 70.14%

Hi i reeally would like some help my laptoppeesario cq 57 i th Ink theres an issue with the fan any help would be appreciated. 

A:presario CQ57 notebook pc not starting up system fan (90B)

Hi,          Follow the steps listed in the below link

1 more replies
Answer Match 70.14%

Bios password not working- system disabled code 70724054help


View Solution.

A:Compaq Presario CQ57-339WM Notebook PC

it worked Thank you! so can you help me with my display? its on the brightest setting but can still barely see screen

5 more replies
Answer Match 70.14%

I was recently given a Compaq Presario CQ57 (300 Series)  by a friend running Windows 10 64 Bit.   Processor - AMD E-300 APU with Radeon HD Graphics 1.30 GHz It was running very slow so I upgraded the Hard Drive to an SSD and increased the RAM to 8GB. I then did a clean install of WIN 10 64 bit. While this has improved the speed a little bit it is nowhere near as fast as I would have expected.  The only software I am running at the moment is McAfee Anti-Virus and Firewall. Does anyone have any suggestions that could still be making it very sluggish. I gather that it is not possible to upgrade the processor. Thank you

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Answer Match 70.14%

I recieved a new Compaq Presario CQ57 notebook from my father-in-law who never used it. Unfortunately it had a bad hard drive right out of the box. Years had passed so no warranty. I replaced the HD with another of the same. The computer came with the disks so I thought this would be simple but alas as many things in my life things didn't go as planned. The disks supplied are the 2 disk version. The computer came with Windows 7 Home Premium installed. When starting the disks by rebooting the computer the top of the black screen says "starting Windows 98" and further down the same page it says "Error: unable to detect... ADAPI IDE CD-ROM device driver not loaded". Seems to load anyway and start up well with disk one but when it gets to the point that it asks if I have the 1 or 2 disk version I hit 2 and immediately it asks me to insert disk 2. Before doing so an error flashes up in the bottom left corner that says "no files found. Invalid drive specification". I obey and insert disk 2 but nothing happens except for flashing the same message. In a nutshell - no restore.

I've searched the net for days trying to find and answer and came up with ideas but nothing specific. I have run all the Bios tests and all come out working well. Boot order is cd/dvd room first. I downloaded a copy of Windows 7 onto an external drive but I can't get the CQ57 to read it even after changing the boot order. Also downloaded the drivers for the CD-rom but can't lo... Read more

A:Cannot restore Compaq Presario CQ57 with disks

There's surely something wrong with the message of "starting Windows 98" and having Win7 discs for it. Windows 98 is quite old and there's 2 versions, 98 and 98SE [Second Edition]. As I recall there was also an update for 98 similar to a Service Pack. There should be a multi-color sticker on the case, maybe on the bottom, that gives the version of Windows and the required Product Key, useful for determining what its origin was.

5 more replies
Answer Match 70.14%

Hello. I just recently bought a compaq presario cq57 laptop from a friend. And I was told right after I paid for it that my friend couldn't remember the password so therefore couldn't get into it. Thus I too can't get into it and am totally locked out.It barely starts to boot up after turningit on when it almost immediately goes to the screen saying/asking for a password. And every time after 3 failed attempts it says disabled and gives me a special number code to go with it. The disabled code that it gives me every time is  -  disabled  69374099. Is there anyone out there that can give me the real/right password to put in especially one that matches up with the disabled number code error that it keeps giving me. Thank you all very very much. I really do appreciate it a lot. Sincerely, Thumper7771976

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Answer Match 70.14%

The normal battery that came with the laptop is 10.8v 4090mah. However, the battery is now weak and I'm looking to replace it. But the replacement battery I found has a bigger capacity ? 6600mah 11.1v. I want to know if its safe for my laptop, because many people from Google search results said its okay if its 11.1v, and some online store sellers also said it's okay to use 11.1v replacement for a 10.8v battery.Please let me hear your opinions.

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Answer Match 69.72%

Hello, I want to upgrade from the E-300 dual core 1.30ghz processor currently installed in my Compaq Presario CQ57-426SA. Can you please provide a list of compatible AMD Processors I can install into this notebook PC? Thank you.

View Solution.

A:Compaq Presario CQ57-426SA processor AMD E-300 upgrade

Hi, It is an AMD processor: Model number    E-300CPU part number    EME300GBB22GV is an OEM/tray microprocessorSocket    BGA413BGA processors, like this one, are soldered on a motherboard, as a result, upgrading or replacing them means buying a new motherboard which means buying a new computer. Regards.

2 more replies
Answer Match 69.72%

Hello. I just recently bought a compaq presario cq57 laptop from a friend. And I was told right after I paid for it that my friend couldn't remember the password so therefore couldn't get into it. Thus I too can't get into it and am totally locked out.It barely starts to boot up after turningit on when it almost immediately goes to the screen saying/asking for a password. And every time after 3 failed attempts it says disabled and gives me a special number code to go with it. The disabled code that it gives me every time is  -  disabled  69374099. Is there anyone out there that can give me the real/right password to put in especially one that matches up with the disabled number code error that it keeps giving me. Thank you all very very much. I really do appreciate it a lot. Sincerely, Thumper7771976

A:compaq presario cq57 disabled code 69374099

@Thumper7771976 Enter   76052019

1 more replies
Answer Match 69.72%

Says system disabled after 3 attempts at administrator password. Code is 63494577 please help!

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Answer Match 69.72%

Hi, I'm trying to find a replacement audio socket for a Compaq Presario CQ57.

All it says on the component is 120204

Its soldered on to the motherboard.

Anyone know any where I could find one.

Pics of both sides:


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Answer Match 69.72%

Hi, cant enter bios setup, got error code: 56085878. Help please. Thanks

A:compaq presario CQ57 needs BIos administrator password

Enter the followng unlock code; 49983278

2 more replies
Answer Match 69.72%

Hi,I need my bios administrator password for a compaq presario cq57.I get system disabled error 61596522.Thanks.

A:compaq presario CQ57 needs BIos administrator password

Hello @kodoku Welcome to the HP Support forum. Please, try to enter this >> 74494504as a response code. This should let you enter BIOS, start your PC, unlock your BIOS and/or reset security settings. Let me know if this works for you

1 more replies
Answer Match 69.72%

Compaq Presario CQ57 needs admin password to bootup. Says system disabled with code 74006138.

A:Compaq Presario CQ57 needs admin password to bootup.

@Klanimal? Please enter         61964118 Regards.

1 more replies
Answer Match 69.72%

I can't seem to locate the internal battery on my Compaq Presario can57. Can anyone please help

A:location of CMOS battery on my compaq presario cq57?

@mmtreece? When asked for the password just hit enter 3 times. Post the halt code. Sorry did not need to remove the CMOS battery. REO

2 more replies
Answer Match 69.72%

Hello,I have a Compaq Presario CQ57 and the fan is running all the time at full speed.I opened the laptop and did a fan and motherboard cleaning,I applied thermal paste,I changed in the bios the option #Fan always on# from Enable to Disable,I updated the Bios but still sounds like a jet fighter.should I change my fan?anyone who has an advice?

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Answer Match 69.72%

how to run the system bios in laptop Compaq Presario CQ57 with Windows 10?

A:how to run the system bios in laptop Compaq Presario CQ57 wi...

ANAKONDA wrote:how to run the system bios in laptop Compaq Presario CQ57 with Windows 10?Hi, Sorry, what are you trying to do ? We don't run the system BIOS. And from your question, all I can say: Please don't touch to BIOS, this is the shortest way to brick your machine. Regards.

1 more replies
Answer Match 69.72%

Hello,I have a Compaq Presario CQ57 and the fan is running all the time at full speed.I opened the laptop and did a fan and motherboard cleaning,I applied thermal paste,I changed in the bios the option #Fan always on# from Enable to Disable,I updated the Bios but still sounds like a jet fighter.should I change my fan?anyone who has an advice?

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Answer Match 69.72%

The system disabled code is 66055283

A:Need administrator password for presario CQ57 Compaq laptop

@Noseph01? Enter   79933805 Regards, DP-K

1 more replies
Answer Match 69.72%

My son is 11and he put an administrative password on the Compaq presario cq57 laptop I bought for him.. He can't remember the password for it now..Go figure Lol. Help me please

View Solution.

A:My son put password and forget it Compaq presario CQ57 Disab...

Bama Enter   30880517

4 more replies
Answer Match 69.72%

I got compaq Presario CQ57 with product number: LR785PA#ABG bought in Australia. Small quantity of water spilled on my key board, i immediatly shut my computer and wiped it with towel and tried to dry with hair drier. All my efforts gone waste, currently few key on my laptop are not working. Is this laptop got a replacable key board... if yes pls provide part number to source one. Along with key board part number would you be able to provide "how to replace key board" video. Thanks in advance.

A:Compaq presario CQ57 key board few keys not working due to w...

Dear Customer, Sorry to know to that there was a liquid spill. Before you replace the keyboard, please connect an external USB keyboard and check if all the keys working.If YES, Then only replace the Keyboard. Because there could be a possiblity of liquid damaging the Circuit Board and replacing keyboatrd will not help us. Below is the Maintenance and Service Guide for your PC, Kindly go through. NOTE:Page 46 for Removal and replacement procedures.Page25  Illustrated parts catalog-  Part number for replacement Keyboard. NOTE:To watch remove/replace Videos use FRU Remove replace, towards your left     Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 4 

1 more replies
Answer Match 69.72%

   Hi, this seem to be a question doomed to be without solution, but is there a way to configure the fan settings on my Presario Windows 7 x64 Laptop? It becomes warm pretty easily and while it performs well, I've heard that it extends life-expectancy greatly with high cooler temperatures. So far I haven't found anything able to change them for this specific computer, while on my Macbook ( schoolcomputer, don't blame me!) I just needed to install a third party, change RPM and target temp and then it was done, not even a reboot needed. Im using a cooler allready. Has anyone managed to do this? Im pretty experienced with managing my PC and the system, but I'd prefer to not meddle with registry and such. Thanks in beforehand!       /illirey

A:Fan settings on a Compaq Presario CQ57 Windows Laptop

Hi,CPU fan speed (RPMs) are managed by BIOS based on the CPU temprature. tweaking registry may not help manage the RPM. maximum you can achieve is, manage to cook the CPU which will heatup the processor more, which will make the heatsink FAN rotate at higher RPMs. which is anyways not going to solve issues. infact it can increase the troubles. however if you see any issues caused due to heating of notebook, you may wish to follow steps below and try to reduce the heat on the PC by cleaning heatsink etc...  Good Luck !!!!

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Answer Match 68.88%

My Presario cq57 has a disabled system code  72114208 does anyone know the password to bypass system disabled

A:Re: Compaq Presario cq57 system disabled code 50555 523

Hi: Enter this unlock passcode... 63872828

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Answer Match 68.88%

My son is 11and he put an administrative password on the Compaq presario cq57 laptop I bought for him.. He can't remember the password for it now..Go figure Lol. Help me please

A:Compaq presario CQ57 Disabled code is 85128591 help me pleas...

Bama. Check your other post. REO

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Answer Match 68.88%

compaq presario CQ57 cannot start tells me to press control, alter and delete but it doesnt respond

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Answer Match 68.88%

When I try to connect to my wireless networks, My Compaq Presario CQ57 keeps saying "windows was unable to connect to (name of my internet)". When I run the troubleshoot to look for the problem it say problem detected windows can't connect to the hidden network. I've
-updated all my drivers
-installed Ralink RT 5390 802.11b wifi adapter
-right clicked on properties and made wifi findable
so on and so on. My Led is white showing that I have wifi enabled. I've turned off my router, unplugged it, reset it, so on and so on but the same thing occurs. I have a couple other laptops and tablets in the house and they connect to my wifi with no problem. It's showing that I have full reception but just won't connect. I even tried connecting to my portable hotspot and it does and says the same thing. I can connect my Ethernet cable in the socket of the computer and it works just fine, but I need it to connect to my wireless wifi as this is going to be my work laptop and used on the road.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) CPU B800 @ 1.50GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 3947 Mb
Graphics Card: Intel(R) HD Graphics, 1845 Mb
Hard Drives: C: Total - 286174 MB, Free - 236037 MB; D: Total - 14805 MB, Free - 14715 MB; E: Total - 4055 MB, Free - 4055 MB;
Motherboard: Hewlett-Packard, 3672
Antivirus: Microsoft ... Read more

A:Compaq Presario CQ57- Windows can't connect to the hidden network

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Answer Match 68.04%

I have a Compaq Presario CQ57-339WM and it won't boot.I tried to restore it, but I can't get into the bios to let it boot from CD.It says system disabled 67912930 after 3 failed attempts. Help!

View Solution.

A:Compaq Presario CQ57-339WM bios password system disabled

Try >> 78670316

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Answer Match 46.2%

Hi i have a compaq presario 700 the problem with it is everytime i go to install xp,or 2000 on it it always has errors like for example after u format it , it goes to copying istallation files and it will stop at some like this " Setup Cannot Copy File: Modem.sys " .to retry, press enter " and when u press enter same thin i tried changeing disks same thing the dvd drive gets so hott i think it may be gettin overheating but it installs 98 fine when this model is design for xp i dont understand. I tried "Home Edition" and "Professinal Edition" Same thing. The xp i could get on there is off the quick restore cds compaq Provides but when it gets done it seems like it works but u get copy error's like when u install office 2003 it says .inf error stuff like that please help me i would really apperciate . Heres the SPecs of the system :
1ghz AMD Duron Processer
40 gig hard drive
4x dvd drive i believe the one the came with it
VIA ProSavage KN133 - AGP 4x SDRAM - 16 MB Max Resolution (external) 1600 x 1200
please help me thanks
I ran memtest86+ and got errors with my 128mb stick so i changed it with a brand new 256mb ran memtest86+ got the same problems so whats next anyone got anything i tried running xp setup again and still wont let me :-( please help!!!!!!!!!!!!

A:Notebook problems - Compaq presario 700 problems please help

lol no one can help me

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Answer Match 44.52%

When i put on the system (which runs on vista), the following issues occur:

1 - taskbar refuses to show
2 - cannot access "start" menu
3 - i cannot access the "personcalize" section (when you right click on the desktop and choose "personalize")
4 - when it supposedly goes on "screensaver" mode, the laptop freezes.

There's a fifth problem to mention, but for the time being I cannot remember.

Can anybody put an insight into this, and how to start diagnosing?

Thanks in advance

A:Presario f700 problems

ok. just an update.

went on kelly's corner and downloaded a program that allowed me to fix the taskbar.!.htm

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Answer Match 44.52%

Okay, so today I got good news and bad news.

Good News: My dad is giving me his old laptop for free, a HP Compaq Presario F700 running Vista Home Premium.

Bad News: He spilled beer on it and now it's acting up.

Here are the problems:

1. Computer doesn't recognize DVD drive.

2. Cannot run programs or use the start menu.
The start menu opens, but nothing will open off of it and it will eventually become un-clickable. I can open the Run box, but after entering a program nothing happens.

3. I can't do scanning. I can't open things off of the Control Panel anyways. When I do, it stops responding until Windows Explorer restarts itself.

4. I have no internet.

5. I can't do a system restore...
When you're starting up the computer, you can hold the Fn key and go into advanced options, and restore the computer to factory. But it doesn't work.

6. When I open up the Task Manager, almost all of the Processes are stopped.


So, what are my options? I can't really reformat my hard drive because I'd need an OEM load from HP, and the DVD drive doesn't work. Using my dad's Vista CD wouldn't work because it has a Compaq serial key (according to him)

I don't know much about fixing computers like this, but could the memory be damaged from the beer, and be causing these problems? I eventually want some sort of Vista or Windows running again, I don't need any of the files on there. Any help would be a... Read more

A:Presario F700 problems...

Reformatting the hard drive will not fix it. There maybe permanent damage from the beer shorting out across tracks on the circuit boards. Or, maybe not. The best you can hope for is to try and clean it out. Unplug it fom the mains and remove the battery.

If the beer is on the keyboard try removing the keyboard. Lots of instructions on the web

Then rinse the thing under running water and use a toothbrush to scrub wherever you can reach. Shake it dry and if you have compressed air then blow it out. Get some Denatured Alcohol (DA) from your local hardware store and liberally sploosh it around. Do not use Rubbing Alcohol as it has other stuff in it. DA will mix with any water droplets and dry them up quickly. Shake it dry and blow it out. If no compressed air let it dry for a couple of days. Put it back together and try again.

If still nothing then do the wash process on other parts of the main board. Yopu will probably have to remove the main board to work on it. Take digital pics BEFORE you remove each component so you have a series of pics to put it back together. Don't ask why!


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Answer Match 44.52%

My presario's fan does not work. I took it apart to find out it was the fan on the power source, now i don't know much about this custom case or if that even matters at all. Should I be able to replace that particular piece?
any help at all is appreciated

sad and lonely in seattle

A:my presario ez2207 problems

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Answer Match 44.52%

I have the best luck with computers ever. My brother wanted me to format his oldschool compaq presario 5000 computer so I formatted with the win XP setup disk, when I went to restart to start installing windows after the format it takes me to a blank screen that reads:
"Couldn't open drive multi(0)disk(0)rdisk(0)partition(1) NTLDR: couldn't open drive multi(0)disk(0)rdisk(0)partition(1)"

I have booted with floppy and fdisk, fdisk /mbr, formatted about a million times using FAT and NTFS file systems, I have deleted all partitions, did everythinig I can think of.

Does anyone have any idea of how I might solve this and install windows? I know the HDD isn't shot because I can put it in my other comp and actually do a full win install, but when I place it back in the compaq, it brings me to the same error screen.

Any help would be greatly appreciated. Thanks guys.

one more thing, I am kinda a n00b at this sorta stuff so any ideas please give me the *hold my hand* explination and guide me what to do with step by step instructions, thanks again guys!

A:Compaq Presario problems PLZ HELP!

Check in your BIOS and make sure you have the right HDD displayed. It would be best to set it to auto. Also you could try setting the BIOS back to the default values.

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Answer Match 44.52%

1) After rebooting system, the following started to appear on screen:

C:\ Program~\ Compaq\ compaq~1\bin\Snbios2.exc
C:\ windows\Systems32\ Auto exec.nt. The system file is not suitable for running MS-DOS and Microsoft window applicarions.
Choose "Close"to terminate the application.

What is it and how to get rid of this?

2) WINDVD is working erratically, sounds and speeds are not clear.
The following appears:

"Unable to verify skins directory. Reinstall DVD"

When we try to reinstall the WinDVD/ CD version 3, the following appears:

C:\window\Systems32\auto exec.nt. The system is not suitable for running MS-DOS and Microsoft windows applications"
"a severe error has occured"

It looks like the two problems are related.

Please let me know how to proceed


A:Problems With Laptop Presario 722 US

your machine suffers from various corrupted files - inportant files. this is most likely cause by malicious software (such as viruses) and/or a user that has poked around a bit too much. do you have any current active virus protection software running on the computer in question?

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Answer Match 44.52%

Got a compaq presario 3060 US. Operating system XP Pro. ATI Radeon Graphics and Soundmax sound card. Plugged head phones into it and sound stopped working with or without headphones plugged in. Reloaded XP Pro Now no sound at all. JBL speakers. Any ideas or similar experiences?

A:Problems with Compaq Presario

If you've done a fresh install of Windows XP Professional you will need to also install the audio drivers.

They're available from the support section of Compaq's website. Head to the support area and enter your model details to be shown the correct drivers.

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Answer Match 44.52%

Recently formatted and installed a fresh copy of XP in a friends computer after a big virus scare. Now the onboard sound isnt working! The speakers pop when it's restarted but no sound comes out when playing files.

i believe it's onboard sound ac97\VIA

any clue what's going on?

A:Presario 700 sound problems XP Pro

Hi gorelord

Is the computer a desktop or a laptop? If it's a laptop -->
The US model "700US" uses the ADI sound chip ("SoundMax") - I recently repaired a compaq presario notebook with a Via chipset [northbridge/southbridge] that used the ADI for the sound, using this Windows XP driver =

If it's a desktop, post it's exact model (there isn't a 700 desktop, it would be a 724, 744, etc.). ... In fact, if it's a laptop model other than the 700US, you can check for a driver specific to that model here --->

Uninstall the current driver before updating.

Remember to have your firewall, antivirus, and antispyware installed and running before connecting to networks or to the Internet. And, since you've done a clean install, if Service Pack 2 wasn't included in the XP CD, you need to update to that, and then download all the Security patches since (about 46 or so, last time I counted -- use Windows Update for this).

Best of luck
. . . Gary

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Answer Match 44.52%

HELLPPPPP i bought a presario 1200 model number 12XL423 and the audio driver dosnt work......ive looked all over i downloaded driver detective but i cant download anything without buying it...

A:presario problems with audio

What audio device is it?
What driver is installed?

Are you sure its nothing silly like the speakers being muted? Haha

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Answer Match 44.52%

My aunt has a compaq presario desktop pc and for a couple of months she turns on the computer and it takes like a half hour to get to the desktop then it goes really goes a little faster when i shut off some programs but still not at full should run fast it has a intel celeron processor 2.66ghz,256 mb ram but it is rather slow.she didnt have any problems with it when she first got it about a year and a half ago.any help will be appreciated.

thank you

A:problems with compaq presario

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Answer Match 44.1%

Hi guys. Have a quick question.
My Compaq Presario f500, will NOT pick up a driver.
It was windows Vista, then I put on xp pro.
Files and drivers did not pick up. Alot of googleing, I did get some the drivers for alot of them.
Then I flip the machine over, where is say Service tag. I got a F551AU MODEL. tried that but still can not get a driver for UNKNOW.
In the device manager
Under Other Device these a UNKNOWN DEVICE.
The wifi works fine. In fack I'm using the wifi now.
In the device manager
Two(2) item under network adapter
Broadcom 802.11b/g WLAN
NVIDIA nForce networking controller
Both are working.

I Have a feeling it had something to do with th Ethernet connection.

Thank guy and gals.

A:Compaq Presario F551AU to XP Pro problems

These are all the drivers required only for Xp:
Windows should pick up the rest.

Unless you have something plugged into your computer

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Answer Match 44.1%

The problem with the laptop start when the wireless adaptor stops working, then a few days later the computer freezes in a strange looking screen where all the colours are muddled up, then when I am unlucky the laptop will not start again anymore it will just display a blank black screen. I have sent it to repair twice and each time they resoldier the different parts of the motherboard the first time was the "northbridge chipset", the problem is that now it has happened again and I am going to have to send it to repair a third time, each time it works for a while before it stuffs up again. Should I keep sending it to repair or is it just hopeless, or does anyone know what the problem is and why it works for a while before it stuffs up again?

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Answer Match 44.1%

Hi all,

I recently began playing games again on my home pc (Compaq Presario 5660au: Windows XP, GeForce 2 (64mb), 256mb Ram, P4 1.9, 250W PSU), but noticed that every few minutes any game (including old games that used to work fine such as Castle Wolfenstien) would lag real slow and the sound would do the same, but not the music. These games were all played single player so its not a network issue. After about 10 seconds it would come good and then do it again a few minutes later, very frustrating. So here's what i did:

1. Upgraded Ram (256-->1024), which didnt help the problem (although notepad now flies on this machine)
2. Upgraded the video card from a Nvidia GeForce 2 (64mb) Compaq consumer to a Gigabyte ATI Radeon 9600 (128mb). And the graphics look so much better in any game, but still the same lagging problem as with the old setup.
These are in no particular order:
3. Tried Updating the Bios (and tried changing all the settings in bios - although compaq bios is extremely limited)
4. Changed every setting for the ATI Card to low
5. Upgraded to the latest drivers (and tried the omega drivers) - whilst uninstalling the previous ones
5. Changed every in game setting to low
6. Disabled / Enabled the sound card
7. Reformatted the HDD
8. Defragmented the HDD
9. Changed the ATI setting from 2x AGP to 4x AGP (supported by this system)
10. Probably some more that i cant remember right now

If anyone has any suggestions please help!

Some of my brilliant new ideas (whic... Read more

A:Video Lag problems with a Compaq Presario


I'd have to guess that every few minutes some resource hog application is monopolizing a big slice of your PC.

If you are playing these games offline, then use CTL-ALT-DEL and END all the apps that you can't justify running including Virus, firewall, etc. Disconnect from the net, and play for a while. See if you still get the periodic lagging. If yes, comeback with a list of the processes that you left running. If no, then one of the ones you killed is the culprit.

Experiment with them by removing them one at a time with game play in between to test out the effect of removal until you find the bad-boy.

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Answer Match 44.1%

This laptop was not booting up for a while - and my housemate fixed the power cable himself and told me not to move it around much (pretty ugly fix), But the thing booted right up just fine!

I went to use it today, and when try to boot, I get the following message, which just blinks on for a few seconds and repeats indefinitely:

Intel UNDI, PXE-2.8 (build 082)

For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media test failure, check cable
PXE-MOF: Exiting PXE ROM.​
The computer is not hooked up to an ethernet cable.

2 questions:

1. Is there something I can do to get the machine to boot?

2. My reason for using it today was because I wanted to transfer all my files to an iomega eGo portable hard drive since I don't plan on using the Presario anymore, except as a back up (if it works). Is there a way I can do this just to retrieve the data somehow?

Thanks in advance for any replies.

A:Boot Problems PXE-E61, PXE-MOF Presario V2000

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Answer Match 44.1%

I am using a previously owned Presario SR1901WM and was having boot up problems. The computer would turn on go to the Compaq splash screen with function options then proceed to a black screen with a blinking cursor. After that it would just go completely black then pop up to the Compaq screen and repeat this cycle. So I arnt looking for some online help and the HP site told me to unplug my "IDE" cables. And being the complete techtard I am, I unpluged the power cables as well. Now I have plugged them back in, put the panel back on, and when I push the power button nothing happens. I think I really f*ed somthing up. PLEASE HELP!!

A:Compaq Presario boot up problems

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Answer Match 44.1%

I am running Vista, suddenly my keyboard has shut down and no keys at all will work, i can use the on screen keyboard to log on etc. Is this a software or hardware problem ? Has anyone heard of anything similar?
Many Thanks

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Answer Match 44.1%

I have a compaq presario 900us
about a year ago, the monitor stopped working. You can see a slight output when you turn on the monitor, but that is all.
I started hooking it up to a desktop monitor, and that worked fine for a while, but that too has stopped. If i run it in safe mode, however, the external monitor works, but the laptop monitor itself does not. What type of problem does this sound like, and what steps can i take to fix it?
Thanks in advance for any help

A:compaw presario monitor problems

Depends on what Slight output from the monitor means,
If it means the screen is dark but you can see writing and such on it but very very dim it means the backlight is shot and can be repaired.

If slight means nothing is on the screen save a little light overcast, the lcd is shot and is also replaceable but again not really worth it to fix.

As toward your desktop dilema, go into safe mode
then go
settings ->control panel ->display ->settings
and hit apply and OK, reboot, if something shows up on the monitor after the reboot it means you had the resolution/refresh rate set beyond what the screen is capable.

Good Luck

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Answer Match 44.1%

I actually have dual OS for my Compaq Presario C793TU. First OS is Vista and the other is XP. I did that because my audio and webcam only work in Vista but most programs that I like using (including games) work best in XP. I'd like to use XP but I have problems with my webcam and audio so I'm wondering what's the problem with XP in Compaq Presario C793TU?

I also don't want to keep using Vista anymore.

A:Hi, I have problems with my XP in Compaq Presario C793TU

Try these

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Answer Match 44.1%

I bought this computer... stupidly i might add... from an unnamed (because i used to work there and recommend their business) rent to own store. For the run of the mill daily family pc it had been great! Now... when i bought this pc i ran the VISTA (<--- still leaves a bad taste in my mouth!!) home basic Operating system that came on it out of the box. After upgrading the 512MB of ram to 2GB and discovering vistas ram hungry method of operation... i chose like many others to downgrade to a more stable and familiar windows xp. I of course had friends that hooked me up with XP Black, Im sure you've heard of it by now. That runs on XP pro platform and ran great with the exception of the initial gathering drivers that seemed to not be available for my pc.

As i Discovered through this adventure, my computer had been built with just enough snuff to run basic vista... uuhhhgg. Also i learned that this pc's motherboard (very simular to an asus) needed vista compatible drivers as the hardware from hp was designed for this VISTA computer. I'm not happy with hp for such attempts to hinder the "shade tree" Geeks. for stated events i had to replace the cd/rw-dvd rom combo drive because that was one driver that was unavailable, PERIOD.

Now... I had a HDD error and i slapped this drive in off an E machines pc with xp home on it. i have done nuthing really except clean the drive of malicious software and install a few drivers for my Compaq. now comes the Curren... Read more

A:Compaq Presario SR2168hm problems!!

I don't know if this is something that we can assist you with. If I read everything correctly,the system was running XP black, which is a pirated copy of WinXP. Now, currently you are running the machine fromn a Emachine HDD (with XPHome preinstalled) and that is also a form of piracy since you are breaking the OEM license agreement.

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Answer Match 44.1%

I have a Presario 4824 and it powers up sometimes and sometimes it don't. I checked all the connections, everything appears fine. I replaced the Cmos battery and still nothing. I did notice it would power up without the battery and when I tried after installing the battery, no power. I would just replace the pc, but we use it at the Battered Women's Shelter to teach them new skills and there is not enough money in the budget to replace it. Any suggestions?

A:Compaq Presario Power Problems

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Answer Match 44.1%

I have just installed a fresh Windows XP SP2 on my Compaq Presario Desktop.

I need to download the video drivers, sounds drivers, etc.

The video card is the ATI Radeon Xpress 200 Graphics Card. The corresponding driver on the HP site is

The download and extraction works fine. However, it then keeps failing with the following error.

You must be logged on as an administrator to install this update. Update has been cancelled. (9999).

There have been several postings of this nature on the web.
Ok, I have logged in as administrator (yes, I do have admin privileges), my PC has no virus, I've cleaned up the registry with TweakNowRegCleaner, and my PC has no spyware.

What else can I try?


A:Compaq Presario Update Problems

I've seen this problem with the ATI Radeon Xpress 200 quite a bit. There's no easy fix for it that we've found at work although we usually manage to force an install after a couple of days of trying different drivers. Maybe try the drivers from the ATI website rather than the Compaq drivers?

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Answer Match 43.68%

My friend has a Compaq Presario with Windows XP and a pile of programs on it. Mainly all came from the boot disk. Well he purchased Windows XP upgrade and we tried to load it as he didn't want to use the boot disk cause again,,,,of adding all the other garbage that comes with it. Well I got as far as installing XP and got an error, and it says.............Fatal Error,,,,An error has been encountered that prevents setup from continuing. Setup failed to install the product catalogs. This is a fatal error. The setup logs should contain more information. The signature for Win XP Home edition upgrade is invalid. The error code is fffffdee. The system cannot find message text for Oxfffffdee in the message file for sysselap.dll.
So now what do we do? Every time I restart it wants to load win XP and can't even get to the desktop. This win XP works as I used it in another of his. Really need some help all.

A:Problems loading XP in a Compaq Presario (RESOLVED)

Has only one HD. Would it be easier just to replace with a new one?

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Answer Match 43.68%

This laptop was recently given to a friend of mine. She was told that it would just keep freezing up or shutting off. She brought it to me to check for her because if wouldn't boot. I used a boot disk and got it booted and it seemed ok. Gave it back and she had it a wk and brought it back with problem of freezing up and then no boot. I just put HWmonitor on it and the temps are running from 62-75 C. She said it was constantly doing windows updates and the last one it wouldn't re-boot. I have a plastic think I use with my laptop that has 3 small fans on it and you put it under the laptop. I have had it on over an hour and it has gone up from 70-75 for a high. I finally got it to come up with using Chk Dsk and it did several repairs.That's all I have done with it so far. Does anyone have any suggestions? She didn't have anything with fans under it, but she had it up on a broiler pan off the table.

A:Solved: compaq presario CQ62 problems in win 7

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Answer Match 43.68%


Whenever I boot up my Presario it does things in this order:

Starts making the fan noise

Displays the red Compaq logo

The Compaq logo gets weirdly distorted

It reboots and does it all over again!
I can't get into the BIOS or any other preferences, and I can't get to the Control Panel either. When I try to put in a recovery cd, it spits it back out and goes nuts again. Sometimes, if I leave it alone for a while (about 45 minutes- 3 hours) it lasts longer when booting and can actually get to Windows XP. Then, after about 10 minutes it reboots and goes nuts all over again. Here are my system specs:

AMD Athlon XP Processor 2000+ operating at 1.67GHz
2x 60GB Ultra DMA Hard Drive
256MB DDR SDRAM Memory
Integrated ProSavageDDR KM266 graphics with 32MB shared video memory

I know that the CMOS battery, the RAM stick, and the hard drive are OK.

What is going on with my Presario???

A:Compaq Presario 6320US Boot Problems

Well even with a dead battery and without a hard drive installed you should be able to POST and go into the BIOS. How do you know that the RAM is good though?

Sounds like it could be an overheating problem. The computer detects a high temperature and shuts down to prevent damage. In a perfect world it should shut off and stay off, but I've seen computers do an endless on/off cycle. In fact, I had a Dell that would endlessly go on and off until I yanked the power plug. You said if you leave the computer off for 1-3 hours then it'll stay on for longer. Well, the longer it's off the cooler it'll get which means the longer it can stay on before overheating.

Have you opened the case and looked inside yet? If it's dusty inside, the first thing you'd wanna do is dust it out good. Make sure all the heatsinks, fans, power supply, and all case air vents are completely clear of dust. The second thing I would check is the CPU heatsink. I'm pretty sure that CPU's heatsink has a metal retaining clip that latches onto (usually) a plastic bracket. The plastic bracket could have snapped, which would mean the heatsink isn't properly mounted anymore. That would cause the CPU to heat up to dangerous levels, which would cause the computer to shut down.

Those are the first two things I would look for and try to rule out. After that, it could be a dying power supply. Or the thermal grease could have dried out, which would mean you'd have to re... Read more

2 more replies
Answer Match 43.68%

os:windows xp
blue screen-unmountable-boot
technical information:
*** stop:0x000000ed(0x80de3cc0mm,0xcoooo32,0x00000000)

A:[SOLVED] compario presario startup problems

Hi, welcome to TSF

Insert the Windows CD, reboot to the Recovery Console and use chkdsk /r to repair the volume. More details about the Stop Code here.

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Answer Match 43.68%

Hi. Im trying to help a friend out who had reformated her hardrive. She reformated with a microsoft xp home edition upgrade and didnt put the origional windows 98 on it. She doesnt have the discs anymore. Is it possible to download the missing drivers somewhere? The computer will not log on to the internet. I called technical support for her cable modem and was told it was because of the missing drivers. I was advised to get on line and download the drivers to a flash drive and then install them on her computer.
I cant find anywhere online where I can download a basic driver package for that computer. Thanks for your help.


Hi and welcome to TSF try here Software & Driver Downloads Compaq Presario Media Center SR2023WM Desktop PC - HP Customer Care (United States - English)

2 more replies
Answer Match 43.68%

A little history of the laptop: I bought the laptop used from a friends and All the keys work except "O", "L" and the period. I bought a brand new replacement keyboard and those buttons worked fine, for awhile. I finally bought a new Wwindows Vista cd and installed it on the laptop, since it was supposed to have Vista and it had XP for whatever reason. Still nothing, when I unplug the keyboard ribbon and plug it back in, the keys work for a while and then stop. Any answers are greatly appreciated.

A:Compaq Presario C500 keyboard problems

Probably a defective or worn motherboard keyboard connector...

8 more replies
Answer Match 43.68%

I've installed a XP EEE on a Compaq Presario 700ea but I'm having several problems.

The main one is that I use a Portuguese keyboard and the only option is the US one.

I'm looking for a solution for this. Any ideas?



A:Solved: XP EEE on Compaq Presario - driver problems

More information please. Did you install XP with the CD that came with the Compaq? Normally a restore CD will have the drivers...

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Answer Match 43.68%

My compaq r3000z cto failed to boot this morning. The fans and hard drive spin up. The display only shows random pixels, no bootup text whatsoever. I have removed the hard drive, cdrom, and memory and still nothing. I press f10 to enter the CMOS setup and get no graphics there either. I am afraid it may be the system board. Any ideas would be appreciated. Thanks

A:Compaq presario r3000z cto boot problems

This post belongs in "Mobile Computing" because the Compaq R3000z is a laptop computer...

regardless, it is probably the system board like you say. Heat has probably destroyed the motherboard. You could take it into a repair shop or take it apart yourself and see if you can clean the CPU cooling fan(s) and the cooling fins. It may be just a failed fan or motherboard

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Ive got a good old Compaq Presario SR1550NX. When i get it to run right it runs good. When i don't its a pain. I got it from a friend who said its unsalvageable but i said i wont be using it because ima rip the 200gb hdd and lightscribe Dvd burner out of it to use in a new build. so i bring it home and it boots up fine and then thinking mabey my friends an ***** it decides to freeze. so i hold the power button for 10 seconds. unplug it for a minute or 2 and plug it back in. i go through that a few times and i try to save the os(it was pirated!?)but i fail. so i install Xp home off the cd that came with my dell and it seems to be running fine now but i have had some problems which i will list.

Keyboard and/or mouse quit working or dont work
Monitor doesn't get a signal or i get a message saying invalid sync
Freezes at Bios screen(where you see Press f1 to... options)
Freezes while booting
It only shows i have 384 mb Ram(when the chip says 512)

I have flashed the bios
unplugged for several hours(not a jumper or battery i can find)
Reinstalled windows
cleaned keyboard and mouse contacts
removed all unnecessary hardware(modem, dvd drive ect.)

I do not have to save this computer but id like to turn it into a server of some sort(dns webhosting)

if anyone can help it would be nice

A:Multiple problems with Compaq Presario SR1550NX

well im not gonna replace it and it seems to be running fine since i installed XP home on it

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Over the past few weeks I've been getting intermittent BSOD crashes with "unexpected IRQ" or "page fault in non-page area" errors. These were often accompanied on reboot by POST beep code 1-3-4-3, error in first 512K of base memory.

Memtest86 fails after a few passes with the unexpected IRQ error.

Replaced both internal and external OEM memory modules (Hynix 512MB PC2700S DDR 333MHz) with two PNY 1GB PC2700 333MHz modules.

Things are worse now. Getting POST beep codes of 1-4-1-1 and 3 and 2, all having to do with memory.

Questions: 1) What is the significance of "S" in PC2700S? 2) Are the internal and external modules the only memory to worry about, or is there some other motherboard memory that could be causing this? 3) Suggestions?

Thank you.

A:Compaq Presario R4000 memory problems

Pull the hard drive and see if the laptop tries to POST normally

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Ok, first of all i would like to say hello to all members of TSGF!!
Ok, to start, the system that im having problems with is a Compaq Presario V5000 (whichis stated in the title). I have done all that I can possibly do to help this thing. I have followed other solutions and im still having the same problem. Here is a list of what I have done:

Reseated the Ram
Reseated the processor
Replaced the CMOS battery
Bought new RAM and used all possible combinations in both RAM modules
Removed HDD
Replaced HDD
Formated HDD
Bought new battery and AC Adapter
Reapplied thermal paste to processor

I have done all of the above and the problem still continues to happen. What it does is, I will start the laptop. All the lights will come on, But nothing appears on the screen for about 15 minutes. When the COMPAQ logo finally appears, I go to setup. This is where I will start having problems. I cant really do to much of anything here. The laptop will freeze with a whole bunch of artifacts all over the screen. There is nothing wrong with the HDD, RAM, CPU, LCD, or DVD drive. I dont think its the motherboard. Sometimes it will boot my XP cd and it will begin the installation, then freeze . I really dont know what to do anymore. Please help me, any attempts will be greatly appreciated.

A:Compaq Presario V5000 Boot problems

I have worked on many V5000s. Good solid machines. Try this:

1. Unplug. Remove the main battery and CMOS battery. Wait 15 minutes. Reinstall the CMOS battery.

2. Remove HDD, DVD, one memory module. Unplug the touch pad (small ribbon conn under KB). Connect AC adapter. Boot to DOS with an external USB floppy. Twist the case gently. Press on the MB. Does the machine work normally? Keep it on for 30 minutes.

If YES, add back the touch pad, memory, DVD and HDD one at a time. Repeat the tests. If the machine dies, yiu have probably found the bad module.

If NO, you most likely have a bad MB. It is much cheaper to replace the MB with a good used one from Ebay than mess with the bad MB. There are several part numbers that will work. Just match your model category -Intel FF or DF and AMD FF or DF. ( FF = Full Featured and DF = Defeatured.)

Good luck.

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I just bout this off of someone and the usb ports and the sound doesn't work. I've already tried uninstalling the sound drivers and reinstalling them. The Soundmax drivers install, but I get nothing when it reboots. Any help would be greatly appreciated. Thanks

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Hi folks.

Great forum, full of detailed info so I hope someone can help.

I have a Compaq Presario 5650LA (it's very old) and I am trying to install Western Digital 160 GB Caviar hard drive, model - WD1600AABB. The hard drive can be seen in the bios but no matter what jumper selection I use the machine just posts (You can see the Compaq softpaq bios screen and enter it if desired) then sits with a blinking cursor in the top left of the screen.

I have swapped jumpers, ide cables, tried both channels, disconnected the CD and floppy drive, removed all extraneous cards, swapped the mem modules about, removed and reseated the BIOS battery (it was OK) and updated the BIOS to the latest version but it won't boot. I have also used another (so that's two new drives used) identical drive but it did not help. I have tried seagate, WD, etc: hard drives with no difference and all the drives are fine on another machine.

Here's the crux: When I flashed the BIOS it would not boot from it's own floppy drive, so I swapped it out but had the same problem. But, when I tried an external USB drive it booted OK and I was able to flash the BIOS. So I have a machine that will not boot from floppy or HD but will boot from CD, Hirem's boot CD, etc. Even when I tried a HD on the CD ide channel I got nothing.

If you boot with an XP cd it will find the drive and begin to install until the first reboot when the HD fails to boot again. The hard drive can also be found and t... Read more

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Answer Match 43.68%

About 6-7 months ago I purchased a Compaq Presario F500,and a few weeks ago it started to act up. While in the middle of using it the screen would shut off(go Black).This would happen occasionally,until recently,it went black and wouldn't come back on at all.There was power to everything else.I read on HP's site to try removing the battery,and hold the power button down .This worked,but when I powered up the computer,and used it for about 15 minutes,the screen went black.I heard from a friend,who had a similar problem,that it may be the video card. Could this be true,or an overheating problem. I haven't purchased a cooling pad yet.


A:Compaq Presario F500 Video Problems

Sounds like your on the right track, probably is a heat problem. If you're using the computer and you notice that the fan picks up speed (you can usually hear it do so) it means that it's trying to cool itself down. Do you notice something like this happening before the screen goes dark? I highly doubt the video card itself is faulty but there's always the possibility I suppose. You would most likely see graphical anomalies on screen if that were the case.

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This computer has an ESS 1869 Audio Drive sound device installed and with the latest drivers. It originally came with Windows 95, but was upgraded to Windows 98SE a couple of years ago.

The problem seems to be with the Volume Control master slider returning to the "down" position when you close it. When the Volume Control is kept open and the master slider is kept in the "up" position, it will play sound very briefly and then fade out until you can just barely hear it.

I have checked all the Volume Control and Multimedia settings, have run the DirectX 9.0 dxdiag.exe tool, and have even even changed speakers, but I cannot resolve the problem.

I would really appreciate some assistance in this matter.

[email protected]

A:Sound Problems With Compaq Presario 5030

you can try uninstalling your sound drivers in device manager, then reboot and have windows install the sound drivers again.

If that doesn't fix the problem, I suspect you have some audio software that is controlling your sound. For instance, I had a customer once that had multiple media players installed such as Real Player, Winamp, MusicMatch. If they are all trying to access your sound files, there could be a conflict. Try uninstalling some and leave your favorite one, this may fix your problem.

If all else fails, do a restore!

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I recently bought a Compaq Presario 2100 laptop and I bought a 512 MB of RAM. The RAM I bought was PNY DDR333 Optima Memory and I checked with the manufacturer and it is completely compatible with my laptop. I tried to install the memory and when I went to boot up my computer a screen popped up saying that Windows failed to load. Is there a certain spot I need to put the new memory in because there are two slots. The original RAM is 256 MB. If anyone can help that would be awesome!!!

A:Problems Installing RAM in Compaq Presario Laptop

Are the slots any different from eachother?



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Hello all,

Yes I have keyboard driver issues, but i have managed to type this up!.. copied and pasted each character using a mouse!.. lol.

Just kidding, but I know the keyboard works, checked in DOS on startup. its fine. had Vista previously, but got peed off with it and decided to install W7, but in frenzy, i have formatted and installed W7, and for some strange reason, I cannot find the damn keyboard driver, checked HP site. no luck!.

Some general direction would be greatly appreciated.. Thanks all, ah, by the way, the mousepad on the lappy is not working either. I suspect it is linked to keyboard.. Cheers..

A:Problems of keyboard driver on HP Presario C700

Here's the manual for you to find the keyboard.

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hi guys,

i recently discovered my firewall had been disabled and my computer was running slow. A few months ago, I had a google redirect virus that has not only returned, but has also caused my computer to load the system32 folder when i start my computer.

i also seem to have trouble installing programs like hijackthis, which i had to transfer from another computer.

thanks in advance!

oh and i'm running windows xp with at least service pack 2. i think i installed 3, but can't remember.

A:Computer problems Compaq Presario Laptop

btw, there are a noticable amount of viruses present on my computer that have replaced system files, added programs that cannot be removed from the add/remove programs list, and otherwise cannot be erased/fixed by ant-virus (avg and windows defender) or by conventional methods (trying to scan and replace system files)

this isn't really a shameless "keep me on page 1 instead of 12" bump, but i assumed this information would be more vital in having someone actually look at my HJT log, as my prior complaint hadn't garnered enough reason to justify more than one view.

thanks again

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I have a really old computer (1999). and I had windows xp on it after having me since 1999. but after a few months of having xp on there it fried my hard drive (bought a new one). Now I am using Windows Vista home basic on my computer and it works fine. But the problem is that I can't find any drivers neccessary that will work with my OS.

The sound card is built into the motherboard I think, it's plug and play really.

I've been searching random sites all day for these drivers but none of them really seem to work?

help would be much appreciated.


A:Audio Problems On My Compaq Presario 5000

Post the motherboard details please

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