Tech Problem Aggregator

slowed computer, games uninstall/install doesn't work anymore.

Q: slowed computer, games uninstall/install doesn't work anymore.

I got back from christmas break, (hadn't used my computer for about 2 weeks) and my computer was running incredibly slowly on the internet ( i have cox high speed) and when I tried to uninstall and reinstall a few games, they wouldn't uninstall, and i couldn't use them. I think i installed a corrupted rollercoaster tycoon disc, and that messed up my computer.
I've run Norton internet security (05), ad aware, stinger, and tried my cox security, but norton keeps interfering with that. here is my log.

Logfile of HijackThis v1.99.1
Scan saved at 9:45:18 PM, on 1/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\cox\applications\app\CurtainsSysSvcNt.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Documents and Settings\Randy\Desktop\stng259.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Randy\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\auserinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ATLDistrib Object - {2353FCBC-012D-487B-8BF3-865C0929FBEB} - C:\WINDOWS\system32\ddcyw.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Cox\Applications\app\AuthBHO.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {EA32FB3B-21C9-42cc-B8EF-01A9B28EDB0D} - C:\WINDOWS\system32\awtqr.dll
O3 - Toolbar: Cox Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Cox\Applications\app\AuthBHO.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [hpfsched] C:\WINDOWS\hpfsched.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Startup: Epson all-in-one Registration.lnk = D:\EREG\EpsonReg.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
O16 - DPF: {AB1AB4F8-C30F-4FB4-A030-1C9F5513831F} (LREGameLoaderCtrl Class) -
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) -
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) -
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) -
O20 - Winlogon Notify: awtqr - C:\WINDOWS\SYSTEM32\awtqr.dll
O20 - Winlogon Notify: ddcyw - C:\WINDOWS\system32\ddcyw.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\cox\applications\app\CurtainsSysSvcNt.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

please help. I can't afford to get rid of everthing off of my computer to fix it.

A: slowed computer, games uninstall/install doesn't work anymore.

Welcome to TSF.

You're infected with a trojan...TWICE!.

There is a procedure for removing the duplicate infection in one go, but I can't remember. So, we are going to run the tool twice instead.
Please print these instructions out for use in Safe Mode. Or Save them to Wordpad so that you can access them in Safe Mode.

Please download VundoFix.exe to your desktop.Double-click VundoFix.exe to extract the files
This will create a VundoFix folder on your desktop.
Go into Add/Remove and uninstall:

Viewpoint Media Player

Delete the folder:

C:\Program Files\Viewpoint
Restart the computer. The computer begins processing a set of instructions known as BIOS.
As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard.
Continue to do so until the 'Windows Advanced Options' menu appears.
Using the arrow keys on the keyboard, scroll to and select the menu item - Safe Mode.

Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
You will first be presented with a warning.
It should look like this


VundoFix V2.15 by Atri
By using VundoFix you agree that you are doing so at your own risk
Press enter to continue....

Press 'Enter' to continue!
Next you will see:


Please Type in the filepath as instructed by the forum staff
and then press enter:

At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\awtqr.dll

Press Enter to continue with the fix.
Next you will see:


Please type in the second filepath as instructed by the forum
staff then press enter:

At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\rqtwa.*

Press Enter to continue with the fix.
The fix will run and then HijackThis will open, if it does not open automatically please open it manually.
In HiJackThis, please place a check next to the following items and click FIX CHECKED:O2 - BHO: ATLDistrib Object - {2353FCBC-012D-487B-8BF3-865C0929FBEB} - C:\WINDOWS\system32\ddcyw.dll
O2 - BHO: (no name) - {EA32FB3B-21C9-42cc-B8EF-01A9B28EDB0D} - C:\WINDOWS\system32\awtqr.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O20 - Winlogon Notify: awtqr - C:\WINDOWS\SYSTEM32\awtqr.dll
O20 - Winlogon Notify: ddcyw - C:\WINDOWS\system32\ddcyw.dll

After you have fixed these items, close Hijackthis.
Press enter to exit the program then manually reboot your computer.
Once your machine reboots please continue with the instructions below.

Reboot back into Safe Mode and run the Tool again. This time:


Please Type in the filepath as instructed by the forum staff
and then press enter:

[*]At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\ddcyw.dll
[*]Press Enter to continue with the fix.[*] Next you will see:


Please type in the second filepath as instructed by the forum
staff then press enter:

[*]At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\wycdd.*
[*]Press Enter to continue with the fix.[*]The fix will run and then HijackThis will open, if it does not open automatically please open it manually.[*]In HiJackThis, please place a check next to the following items and click FIX CHECKED IF They Still Exist:O2 - BHO: ATLDistrib Object - {2353FCBC-012D-487B-8BF3-865C0929FBEB} - C:\WINDOWS\system32\ddcyw.dll
O2 - BHO: (no name) - {EA32FB3B-21C9-42cc-B8EF-01A9B28EDB0D} - C:\WINDOWS\system32\awtqr.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O20 - Winlogon Notify: awtqr - C:\WINDOWS\SYSTEM32\awtqr.dll
O20 - Winlogon Notify: ddcyw - C:\WINDOWS\system32\ddcyw.dll
[*]After you have fixed these items, close Hijackthis.[*]Press enter to exit the program then manually reboot your computer.[*]Once your machine reboots please continue with the instructions below.[/list]
Then, please run this online virus scan: ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.

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I tried putting RAM into my computer and I must have put it in wrong because it started smelling. I took the RAM out and saw that part of the gold was burnt. I immediately turned the computer off and took out the RAM. The tower will turn on and the fan runs and everything but nothing will come up on the screen. Could the computer be fried? And if so how can I fix it? I'm not sure of the specs because someone built it for us out of spare parts. It's about 8 years old. Thank you for your help.

A:Tried Inserting RAM, computer doesn't work anymore

im going to say if u smelled something chances are that yes something did get fried like the that case it can be fixed but motherboards are not cheap to fix or suggest unless u know what u are doing id let a computer tech see if it can even be fixed or if its worth it to do so.hope this helps.

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When I click on "Back up your computer" in Control Panel->System and Security, I get a gui that says "Back up or restore your files" at the top and nothing else. The rest of the window is blank. No "Turn off schedule",
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here's my problem, as near as I can tell,

a few months ago the wireless connection on my hp laptop stopped "seeing" my wireless network. Eventually, during a scan with my panda security system a virus was found (for some reason it is no longer in the logs-but is was, I think, trojan or sasser in my outlook folders-and it was deleted). The wireless seemed to work again but then went back to being "invisible" to my wireless detector on the laptop. I went to HP downloads to see if I could just update the "driver" and ended up updating "system bios" which seemed to work also, for a while, then the system goes back to not seeing the wireless. I could sometimes do the right-click "repair" option to get it to connect but that stops working after a while. I think that there is still some residual virus lurking in the system to cause this problem so that is why I am posting here. Thanks for any help you can give

I am not exactly sure if this is where I attach the dds.txt text but will put it here just in case:

DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.11
Run by Victoria Jerome at 22:11:58 on 2011-06-23
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.990.170 [GMT -6:00]
AV: Panda Internet Security 2010 *Enabled/Updated* {4570FB70-5C9E-47E9-B16C-A3A6A06C4BF0}
FW: Panda Personal Firewall 2010 *Enabled*
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
... Read more

A:internal wireless doesn't work (computer doesn't see my wireless anymore)

Hello, Welcome to TSF.
I'm nasdaq and will be helping you.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

Please do not install or uninstall any programs, or run any other scanners or software, unless I specifically ask you to do so. Also please copy and paste logs into the thread, rather than add them as attachments.

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this ... Read more

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The other day i had a friend delete some programs from my Asus laptop on startup and running processes to make my computer boot up faster. I think we did something that makes the fn key not work anymore.

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A:fn key doesn't work anymore

Have a look here:

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Answer Match 70.14%

ok, so i had a mic installed before and it worked fine, so i know it isnt my soundcard... anyway, i got a new headset and everything worked fine untill vista installed it's own driver for it automaticly, from which point on my mic doesn't work anymore (sounds still work though). i tried everything to even reinstalling vista itself (not the only reason why, but still one of them) but to no success. the headset i am trying to use is ednet's usb headset (it doesn't say much more), runs on cmedia's c108 chipset, or atleast thats what i found out...

any help would be greatly appriciated...

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Here is my problem. I used my computer one morning, all was fine when I left for work...screen saver came on and all. When I got home, I moved the mouse around to try and disable the screen saver, nothing happened. Not the first time I've had that problem, so I turned the computer off, and when I turned it on again, and everytime since, I get a series of 6-8 beeps...then nothing. Nothing pops up on the monitor even though the computer is on. I've tried opening up the pc and making sure all the connections are tight, to which in my knowledge they are.

Does anyone know what my problem could be? Do I need to take it to a repair shop or what? Any help is appreciated. Thanks.

A:PC doesn't work anymore!

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Answer Match 70.14%

Hello everyone,

Yesterday I suddenly noticed that my ALT-TAB wasn't working anymore, Ive searched google for hours on how to fix it but i couldn't find anything that fixed my problem.
When I press Alt-Tab, I get a menu with File, Edit, View, Tools and Help in the window that I currently have open but the little taskswitch menu doesn't come up. The problem is not my graphics card since the problem happend so suddenly and 5 minutes earlier I could alt tab just fine. The keys do work individually and all other keyboard shortcuts involving alt still work.
Does anyone know a fix for this problem?

Thanks, QuadWar

A:ALT-TAB doesn't work anymore...


I'm pretty sure there is a tutorial to fix this...give me a few minutes and I'll find it. I can't find it......maybe it never existed

I'm sure someone will come along and offer a solution soon Quadwar. Sorry I couldnt do it quicker.


7 more replies
Answer Match 70.14%

My cam doesn't work with msn messenger anymore! It says waiting then it cuts off any suggestion how i can fix it? Even the person i am trying to speaking couldn't put their cam on!

A:My cam doesn't work with msn anymore!

This has been happening to me
The only solution i have found is to restart the computer and retry

It seems to be a MSN problem

3 more replies
Answer Match 70.14%

Once upon a time my two USB ports worked fine... but not anymore.

A few deatails quickly: I have an AMD Athlon 800 MHz PC, 512 Mb Ram, Soundblaster, N-Videa G Force 2, modem, Saitek X35 joystick and use Windows 98.

I use the USB ports for my joystick and my Palm Pilot cradle which allows me to back up the data from my handheld to the PC. About a month ago neither device was recognised for some reason. Under Settings it tells me that the devices work properly. What's going on? I've not installed any new hardware, only a couple of games.

Also, I don't know if this is related but my computer sometimes reboots for no apparent reason. Sometimes Windows won't even load but says 'Windows Protection Error...'

I really need your help, peeps!


A:USB doesn't work anymore...

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Answer Match 70.14%

I am having this very lame issue with my computer. Every time I try to open AIM, it instantly closes after the AIM window appears. I open the task manager and I see it for a second and it closes again. Similarly, my WMP doesn't open at all. I think it my be some kind of malware, but I did a complete scan with my Kaspersky AV and it found nothing and the same results with my SuperAntiSpyware program. So I am pretty lost. I found some other person was having issues with their AIM on this site as well and you guys were able to help out. So I figured I would try it.
This is the log from HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:17:48 PM, on 7/11/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe
C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe
E:\Internet Utilities\Kaspersky Anti-Virus 7.0\avp.exe
E:\Internet Utilities\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDClock.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDPop3.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDCountdown.exe
C:\Program Files\Windows Me... Read more

A:AIM and WMP doesn't work anymore...

Edit: Just wanted to add that I am talking about AIM 6. I installed AIM 5.x and that one works fine. Now I am even more confused. I uninstalled both of them and then reinstalled AIM 6, but I still have the same issue.

1 more replies
Answer Match 70.14%

Hey guys,

Sometimes I get audio problems where I cannot hear internet sound but can hear other sounds. When this happens the Device Volume under the volume tab of the Sounds and Audio Devices Properties window is grayed out. I usually just run Mats_Run.AudioPlayback (mr. fix it) and it fixes everything in 30 seconds and tells me the errors that occurred are because sound device was turned off, and because sound was set to really low level, and probably another thing too.

However, now when I try and run it it says "Mr. Fix it cannot continue because an error has occurred", and right underneath it it says,"the troubleshooter does not apply to this computer,". Is there a file that it cannot find perhaps? Does anyone know how Mats.AudioPlayback miracle fix it works? What file might be corrupt? Also sometimes some files will tell me to check if I have the proper authorization to run a program... WTF is going on? Please help someone.

The mats audio issue happend after I removed malware from my computer and and a rootkit. I removed it with malwarebytes and then with combofix. I can tell if there is a virus because I can sense when my computer is running 99.0 percent instead of 100%. Now it runs fast as hell and no viruses. Can someone tell me how to trouble shoot it with advanced techniques?

A:Mr. Fix it doesn't work anymore!

Just for future reference, Combofix should only be used under the direct supervision of one of Malware Removal Team members. Using this tool incorrectly can result in more problems than what you started out with.

Have you looked in the Device Manager to see if there are any driver problems?

Try running chkdsk c: /p

1 more replies
Answer Match 69.72%

A while back, I noticed that my computer was getting really slow. During bootup, after the bootscreen, it would just lag for... thirty seconds and then go to the blue welcome screen. When I go into an account, it took a long time to load explorer.exe, so I opened up Task Manager, and it showed a bunch of processes, but under 'User', there was nobody. Then, another instance of each program appeared. Afterwards, the userless processes would just disappear, and explorer.exe would show up. I decided to Remove some programs I no longer used, and when I came to Microsoft Visual Studio 6.0, there were a bunch of errors so I couldn't uninstall. My aVast! expired, so I bought McAfee 2006, but I couldn't install it. It said something about Internet Explorer Script Error. Finally, I installed it. Then, it said that something wasn't properly installed, but I couldn't uninstall it. So I popped my XPProSP2 disc in and ran the repair, and got through it just fine. But, I still had all of the errors I already had.

Anyone help?

A:WinXP slowed down... a lot, can't install/uninstall programs[MOVED FROM WINDOWS]

We need to make sure the system is virus/spyware free before proceeding. If the system is infected our suggestions will be useless.

Plz look over the First Steps at Removing Malware , post back your findings

4 more replies
Answer Match 69.72%

None of my games work anymore, I either get a black screen, then am sent back to windows with no explanation or the games just don't run. These are all old games that I've played a long time ago and haven't touched for years and now when i try them they don't work! I've installed the latest version of directx and scanned my computer for viruses, but still no luck.

Thanks for any help!

A:games don' t work anymore

10 more replies
Answer Match 69.3%

Hello there. I've had my autorun.inf file for every of my hard drive partitions (5 of them), with an *.ico file, and it worked flawlessly til today. My config file was:

For example name.ICO was placed in C:\autorun\ and it was called from that autorun.inf. Like I said, everything worked great til today. I might have messed up something with Wise Care 365, and also I have tried Panda IS 2016, maybe it messed with some permissions... I've tried to remove those files, then to put them back, with couple of restarts, nothing worked... Same happens with my flash drives. I'd appreciate some help. If anybody knows what malfunction or changed setting in registry or somewhere else could cause this...

A:autorun.inf doesn't work anymore

I have found a solution on this thread: Autorun.inf Files - Completely Block

I used second reg file, and after restart everything works again.

1 more replies
Answer Match 69.3%

I using Vanilla IE 8. In Canada.

I want to go to I am redirected to used to work. It still works in my Opera browser.

No R0 or R1 hyjacks on machine.

How fix? doesn't work anymore

n e 1

1 more replies
Answer Match 69.3%

I don't know what happened, but one day I was typing away and my delete key just suddenly stopped working! I removed the button and tried pressing it other ways, but it still didn't work. Now I can't delete anything (which is what I do a lot of the times) and I can't use ctrl+alt+del anymore!!!

Someone PLEASE help me on this one! I won't want to have to change keyboards because this is the best one I have (that I bought at a semi-high price/semi-low price). I reloaded the program for the keyboard, but when I first plugged it in it didn't need to be loaded up.

It's a Logitech keyboard, a kinda' nice one too...

A:My Delete Key doesn't work anymore!!!

If it's a USB keyboard try reinstalling the drivers

3 more replies
Answer Match 69.3%

Here's the scenario...
Several months ago, I helped a friend install a wireless network at his house. Worked problems. Has one desktop that is hard-wired to the router, and a laptop and another desktop that were using the wireless.

Approx. 2 months ago, network quit working. At this time, he had comcast come out and install their Voip system for his phones that he uses for business. At this time, they also brought one of their modems (told him it was better), and put it in, instead of his linksys that was originally used. His network just went downhill after that. No wireless network whatsoever, and the desktop that is hard wired, can only access internet through the router, if the mac is cloned to the router...hmmmm...
Yet, I can bring the laptop to my house, and it picks right up on my wireless network and requests the WEP key when the network is clicked on. Give it the wep, and it's got access.

The modem that Comcast installed is one with a battery backup.
Have they attached the mac of the desktop to that modem?? Is that why nothing is working?

He's getting very frustrated with it all. Of course Comcast can't help, even thought it was working before they installed that modem!!
I have compared ALL of his route settings to mine, as he is now using the exact same router at his house. All settings match, except that we cloned the mac so the desktop had access.
Any ideas what's going on here??
I'm stumped, except for wondering about ... Read more

A:network doesn't work anymore!

It could be, the MAC address is unique to that perticular machine, cloning may not work eaither as not only the MAC may be registered but also the IP or IP's assigned, if not static.

2 more replies
Answer Match 69.3%

Nevermind, I solved this; just had to go to sound in control panel and reset the device.

This is the first tech support problem I've had in a long while that's just completely over my head - but it certainly is just that, so I come humbly to you.

Fortunately, at least, i know exactly how it happened (I just don't know how to fix it). Everything was working fine, when I decided that I wanted to download and install the AllMusicConverter, so that I could convert M4as to mp3s It asked me if I wished to install an audio driver, MusCAudio, and without thinking I said yes.

Suddenly, my sound does not work. I look up the driver, it's mentioned in the context of trojans and viruses. I uninstall and restart. Sadly, things still don't work.

My other sound driver, which is still on the computer and updated, is Conexant High Definition SmartAudio 221. I'm running Vista on an HP Pavillion.


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Answer Match 69.3%

So has anyone else noticed this?  If you try and load usbfix, it will give you 3 options....doesn't matter which one you choose (even skip update) it will just open up your browser to their website and the program will never open.

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Answer Match 69.3%

EDIT: Never mind, I tried to revert everything back to the original InstallShield again with renaming and it appears to be working correctly now.

I tried installing the Sims on my laptop but ran into a lot of problems. At one point it actually uninstalled itself when trying to fix it, but then wouldn't let me reinstall because "It was already installed".

I went to EA for troubleshooting and eventually found myself at this page:$p_sid

And tried this:
Reinstall the installation InstallShield software.

1. Click the Start button on the Windows Taskbar.
2. Select Run.
3. Type C:\Program Files\Common Files into the text box and click OK.
4. Right-click the InstallShield folder, and select Rename.
5. Change the name to InstallShieldOld.
6. Start the game installation again to reinstall the InstallShield components with the newest version.

And now, whenever I try to install anything, I get this:
"Error extracting support files:

The system cannot find the path specified."

I don't even care about The Sims anymore... what can I do to fix this?

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Answer Match 69.3%

I am running Windows Vista Home Premium on a laptop HP Pavilion dv6000 and it was bought around february this year.
My computer automatically installed some updated without me noticing, and it restarted and everything (could the next windows version include an auto-save function for notepad, please? i lost everything i wrote, because i forgot to save...)... And when i logged in again, and everything kind of started properly... I realized that my wallpaper doesn't show up, no icons on the desktop, and the toolbar freezes and explorer.exe takes 50% cpu without doing anything at all.
now i can manage without the toolbar, but it is quite annoying anyway. the security updates i installed are (i'll just write the code numbers, because i am running windows in swedish)

and i have not installed service pack 1 yet. i didn't have enough space on my disk at first, but now i have deleted some files and there should be no problem to install the service pack 1, but when i click on "start installation", it just stops at "preparing installation".
edit: i got an error trying to install it. currently going to try the stand alone installation.

everything else runs just fine, and i don't see anything suspicious in the Task Manager, so it makes me think that it is not a virus.

does anyone have any ideas?

thanks for all comments.

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Answer Match 69.3%

I have a HP 250 G4 Notebook PC.My cd-writer doesn't write anymore.  The issue is that it can read cds and dvds but, strangely, it can't write cds anymore.Please help me.Waiting for a reply. Thank you.


Try a different brand of media. If that does not work, it is likely a hardware issue. There are different lenses for different functions and one laser can go bad while the others still work. What software are you using to write to disks? It can also be a problem with the burning program. 

4 more replies
Answer Match 69.3%

I have version 8.243 and it used to work fine.
But today when I went to start the program, it tells me
to choose 1 of 3 options: Download the latest version, Get automatic updates, Skip this update.

No matter which option you choose, it takes you to a pop-up screen of their site. I can't find where to
download or update. USBFix never opens up anymore. It just takes you to the website.

Anyone got any solutions?

A:Usbfix Doesn't Work Anymore

It downloads just fine here on Majorgeeks, I just tried it:

5 more replies
Answer Match 69.3%

Just a while ago i was playing a game with some friends but suddenly my screen freezes and the sound to. Pressing the powerbutton or holding in didnt do anything. I just opened my Toshiba Satellite L50-A-1C7 and unplugged the battery because it didnt power off.

It doesnt boot anymore now !
Can someone help me quick?

A:My Satellite L50-A-1C7 doesn't work anymore

I plugged the power cord in and now when i press the power button it lights up but i see
nothing on the screen

4 more replies
Answer Match 69.3%

Hi everyone. My setup is windows xp professional fully up to date, all windows updates. My system is protected by NOD32. Since today, my notepad stopped working. I can't open a txt file, I can't start notepad from start menu nor from in explorer (windows\notepad.exe).Also, my nod32 icon is missing in the toolbar. I tried to start it from start menu (the control center) but nothing happened.NOD32krnl is running though (as you can see in processes list). I now got the nod32 on demand scanner to work, but nothing yet. I also did a hijackthis scan, since I couldnt open the log file i downloaded notepad++, and everything was green/shield.I'm also doing a scan with regcleaner & ad-aware, but nothing seems to help. Google is not much of a friend either today...Can anyone help?Thx in advance!grtztaskmanager:

A:Notepad Doesn't Work Anymore

i also tried to run notepad in safe mode, but didnt work..

5 more replies
Answer Match 69.3%

Hello there. I've had my autorun.inf file for every of my hard drive partitions (5 of them), with an *.ico file, and it worked flawlessly til today. My config file was:

For example name.ICO was placed in C:\autorun\ and it was called from that autorun.inf. Like I said, everything worked great til today. I might have messed up something with Wise Care 365, and also I have tried Panda IS 2016, maybe it messed with some permissions... I've tried to remove those files, then to put them back, with couple of restarts, nothing worked... Same happens with my flash drives. I'd appreciate some help. If anybody knows what malfunction or changed setting in registry or somewhere else could cause this...

A:autorun.inf doesn't work anymore

I have found a solution for this problem here:

1 more replies
Answer Match 69.3%

I used to be able to click shift+printscreen, and then paste it onto a Word file. No more. All that shows now in my Word file is an empty, beige space.

I have WindwsXP.


A:printscreen doesn't work anymore

6 more replies
Answer Match 69.3%

So for about 2 years a DVI to HDMI cable that I've been using has worked perfectly until just a few weeks ago. For no apparent reason it has stopped working. Normally i'd think that the cable is fault however when i boot up my comp the start up stuff shows on my TV. Its only when windows starts up that it switches to to PC monitor. When i try to use my TV as a second screen my computer just cant see it. Help please :D

A:DVI to HDMI used to work with my TV but doesn't anymore


What is the make model of the PC?

Have you tried reinstalling the graphics driver?

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Answer Match 69.3%

I recently bought a new graphics card for my computer, and since then I've updated windows and installed it's drivers.
The problem I have had since buying the video card, is that no USB headset's now work with my computer.

I've tried updating my audio drivers (which doesn't give me any sound at all). To uninstalling and reinstalling drivers for both the headset and the audio itself.
So far nothing has worked, I have full speaker functionality, but no headsets will work, nor will the microphone on my webcam anymore either.
Is there perhaps more I can do?

I have system spec's in my profile, but if there is anything else I should post please let me know.

A:USB headset doesn't work anymore

If your USB ports are working. I would try the easy fix first.

Check your device manager and make sure the headset and driver is loaded and functioning.

In the start search box type "sound" (no quotes) and select sound. Your headset should show up as a device. It should be selected as default. For some apps you have to change this default back and forth because the code in the app is not written for a head set. I'll post a clip of my sound panel but it does not show a headset. I have none on this machine. But if yours is loaded correctly you will have it.

Attachment 231337

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Answer Match 69.3%

My laptop computer (Compaq 1710 running Win2000) will no longer burn CDs. Using Roxio Easy CD Creator, when I insert a CD, the program ejects the disk and tells me to insert one that is blank or has space on it. If I try to use the "DirectCD" program (which allows you to treat a CD-RW as a regular disk drive), Roxio tells me that the drive is in use (unknown error 0x8000001a); if I try to write to the drive via the Explorer, I get an error that says the drive is read-only.

I have no problems reading CDs. I have tried several CDs and I always get the same error. I have even tried inserting the CD upside down.

I have reinstalled the CD drivers and reinstalled Roxio and this has no impact on the problem. I was able to burn CDs at one point in time, but I don't have any good way of determining all the software I've installed between then and now (I don't burn CDs very often so I don't know when the problem started, although the computer is only a few months old).

Any suggestions on how to track down this problem?


A:CD burner doesn't work anymore

6 more replies
Answer Match 69.3%

I do not know what happened but now Firefox will not work. I have used it regularly for about 6mos then when I updated to 1.0 it just puked. I tried to uninstall and reinstall and still no luck. Once installed it just sits there and will not let me go anywhere. any suggestions?

Amd Athlon xp1466
40gb HD 512 mb
Win xp w/SP2

A:Firefox Doesn't Work Anymore?

8 more replies
Answer Match 69.3%

Since today windowscentral app on phone and Laptop doesn't work anymore.
App opens but doesn' load new Content.

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Answer Match 69.3%

For some odd reason my sound is not working. Please help me.

A:Sound doesn't work anymore

Hi Hyydra
Have you installed anything new recently? Try starting with this guide from Windows Support for finding common sound issues. Message back if that doesn't work.

4 more replies
Answer Match 69.3%

I'm getting pop ups and can't navigate to anywhere. It tries to go to a goofy search engine but it can't even get there. HELP Please!!!! Thanks in advance for your help.
Thanks in advance for your help - popups are killing this PC.

Please help - lots of junk on this PC - children playing with AOL and IM. Thanks in advance for your help. I have two PC's that have the trouble - I will be posting a separate log for that one.

Logfile of HijackThis v1.99.0
Scan saved at 3:48:31 PM, on 3/9/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Gateway Utilities\GWInkMonitor.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:... Read more

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Answer Match 69.3%

I just click on the icon and nothing happens.

A:Limewire doesn't work anymore

So do you want to keep it and be riddled with spyware and party to using illegal music/software or get rid of it?
If you wanna get rid of it we will help if not we won't.
The choice is yours.

3 more replies
Answer Match 68.88%

Why doesnt my steam or gamespy work anymore. It says that it cannot connect b/c my internet is unstable or i am connected through a over protected firewall, and it has been doing this for about a month now. I went to the steam website and did everything they told me to and it still doesnt work....what should i do?

A:None of my online games work anymore

well make sure your are not in fact blocked by a firewall or anything, unless your 100% sure. make sure your internet connection is set under the right setting appropriate for you under Settings>Internet tab for Steam.

1 more replies
Answer Match 68.88%

I've already asked this on two other forums, no one can give me a straight goes:

Whenever I play a game for more than 10 minutes, it locks up and I have to reboot my PC. Even after I reboot, it still occurs every single time. Also, if I want my games to run smooth, I have to run them as soon as I boot up the PC or else the frame rate goes to hell. I have all the latest drivers for my vid/sound card and XP. Defragged around 2 days ago.

The 2nd problem happened long before the first but I didn't think much of it...

I really have no clue what's wrong. Any ideas?

My specs:

AMD Athlon 2100+
512mb RAM
60gig HD
Radeon 9000 Pro 128mb
Sound Blaster Audigy
Windows XP


A:PC games don't work anymore....desperate for help!

6 more replies
Answer Match 68.88%

Hi,Im new here.Heres whats been going on.I just bought some games over the weekend.The games are Airline Tycoon and Crazy Taxi Driver.I keep getting this error message that says "interface not registered".So it wont even let me install them.What can I do to install them?

I also bought Flight Simulator 2002 with the add ons that go to that game and now the add ons are saying "interface not registered".What can I do?

Any advice is very appreciated.


A:most of my games dont work anymore

What version of windows are you using? Also are there any numbers or other parts of the error message?

3 more replies
Answer Match 68.46%

Since upgrading from XP to Vista last year my Toshiba laptop doesn't recognize my CD/DVD drive. I was warned it wasn't compatible with Vista when I did the install, and I never bothered to remedy this until now. Device manager says I already have the most current drivers installed...but when I insert a CD or DVD it says "Please insert DVD" instead of showing the contents. Please advise...

A:Solved: CD/DVD drive doesn't work anymore

How did you solve this?

1 more replies
Answer Match 68.46%

A few days ago my harddrive my WD 500gb started to be slow (even opening it cost like 10sec) and then i couldnt watch movies from my harddrive and sometimes it disconnects. And now my Windows explorerer crashes when ever i plug it in. But it works fine on my win7.

PLs help me out

A:My external harddrive doesn't work anymore

Hello timothy110 and welcome to the forums

My name is Tom and I'll be helping you with your problem.

Can you run the following for me please? All this will do is tell me a little more about your system


Download OTL to your desktop.
Double click on the icon to run it. Make sure all other windows are closed to let it run uninterrupted.
Under the Extra Registry box change it to All.
Click the Run Scan button.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.


13 more replies
Answer Match 68.46%

Just recently, I noticed control alt delete doesn't work anymore. Nothing happens when I press it. My computer has been running extremely slow. Usually I would click control alt delete and end the processes of everything I don't recognize. That seems to work, except I can't do it now. There are always a ton of processes in there that shouldn't be. If someone could help me get back that window, I could really use some help getting rid of all those unnecessary processes. Thanks.

A:ctrl + alt + delete doesn't work anymore

16 more replies
Answer Match 68.46%

Hello all,
I have searched to see if my question was already answered but I didn't want to take a chance and follow directions for some one else's problem and create more of my own.

I had some problems with spyware last week and reading though various forms, I came to the conclusion use CWshredder.

I did such and now I can no longer search from the address bar in IE6. I never noticed how much this meant to me until it was gone. It's driving me crazy. knowing this problem exsists on my maching is keeping me from doing anything else on my machine.

I downloaded Hijackthis and here is my log file.
Please help me if you can. and thanks for being here.

Logfile of HijackThis v1.97.7
Scan saved at 10:52:17 AM, on 1/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Fil... Read more

A:search from address bar doesn't work in IE6 anymore

13 more replies
Answer Match 68.46%

I can't use or run "restore" anymore on XP machine. I have no idea what happened. I don't seem to have any other problems.


A:Restore function doesn't work anymore

It sounds as if System Restore may have become corrupted. You can try reinstalling the feature. Here's how:In Control Panel or Windows Explorer, click Folder Options and then View tab
Under Advanced Settings, scroll down and find "Show hdden files and folder." Check the box.
Find "Hide extensions for known files types." Uncheck that box. Click Apply, OK.
In Windows Explorer, find your Windows folder (usually on the C: drive but not always). Navigate to the inf folder and open it.
Find a file named sr.inf
Right click the file and select Install.

Important: This creates a new installation of System Restore, but it will delete any restore points that you had created previously.

kind regards,

4 more replies
Answer Match 68.46%

Hello my friends,
One day, suddenly,
when i opened the chrome, it didn't open any web page;
And i almost waited for 5 minutes.. nothing

A:Google Chrome doesn't work anymore ...

Does IE work?

9 more replies
Answer Match 68.46%

It used to be so easy -- I'd just put a cd in the tray and automatically get the response of a dialog box (menu?) on the screen asking me what function I CD, watch a DVD movie, etc. Upon clicking "play cd" the music started to play -- never a problem.

Now it appears that the PC is not recognizing the disk drive, even though the drive's info reads "this device is working properly" and the hardware wizard could not find a more up-to-date driver when it searched. I had the PC ,amufacturer's tech in the phone for help this past Saturday. He took remote control access to my computer and firstly, removed filters he said were in the Registry. CD still wouldn't play...still not detected. Next he uninstalled and reinstalled the driver. Still nothing.

Well, he determined that since it wasn't a problem with the sotware, ,the disk drive itself must be broken, so I need a hardware replacement. (Yike, here I go with even *more* expense. lol

My question is how do I go about buying a disk drive from a store and have it installed? (the manufacturer no longer carries parts for my machine, says it's too many years old (five).

What detailed information should I give the store in order to get the correct, conpatible device for my PC? It'll probably be online shopping or telephone.
Oh, I forgot to mention I am unable to take my machine somewhere to get this done. The phone tech suggested having the G... Read more

A:DVD/CD disc drive doesn't work anymore

DVD/CD drives are usually good for 3-5 years. Some last less than while others will function longer. If you got 5+ years out of it you did well.

These drives are not all that expensive. Do you know someone with tech knowledge that could put one in for you. If they do it is not at all difficult to do and they would be able to size up your system.

Can you give us the make and model of your system?

16 more replies
Answer Match 68.46%

Randomly, my computer started not to burn anything anymore.
We used to burn regular CD's with music on them, but nowadays no matter how many programs I try, it just doesn't want to burn, I guess..


A:CD Drive, Burning doesn't work anymore?

Sorry to bump so quick but I need help with this ASAP. :[

3 more replies
Answer Match 68.46%

Hi, i've been searching this issue on Google with literal no topic about it so i'll just make the first one here:

From a time i have an A4Tech V7 Gaming mouse that works perfect in Windows 7. Since a few weeks ago, after Microsoft deployed a patch on Windows 10, my scrolling wheel stopped working both on softwares and games. After 1-2 restarts it would go away and this kept on for about a week, and i guess after that, another patch was deployed that fixed it. Last night a new patch was deployed that returned the issue and this time, even after 3 restarts the scroll still doesn't work. Is there anything to be done so i don't have to wait anymore for those guys?

Clicking the scroll [Mouse3] works, scrolling up and down is what doesn't work.

A:Scroll wheel doesn't work anymore

Hi, can only suggest general things to do.
Have you tried uninstalling, reinstalling, updating the mouse driver?

Please try following the pattern of actions here:

Yes, it's talking about a Microsoft mouse, but the principles apply- just adapt as appropriate to your mouse.

2 more replies
Answer Match 68.46%

DSL light flashes, but always turns on and off non-stop. No internet at all. Don't know if it's a virus, a broken computer, or where in the building the wiring got messed up. Don't know what to do.

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Answer Match 68.46%

After running an anti-malware scan with Spyware Terminator and having it remove some spyware, I have lost all my right-click (context) menus, and I can't get them back unless I perform a System Restore operation (which, incidentally, also brings back the spyware ).

What can I do to bring back my right-click menus safely?

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Answer Match 68.46%

Sorry about my title

One morning I woke up and my wireless network wasn't there.
So I went to my router and the lights were all on, so I power cycled it.
The power light came on and went off and the Wan and 4 LAN lights stayed on.
(With no cables plugged in it still does that.)


I have a D-Link DI-624 (AirPlus Xtreme G Wireless Router)

Need more info? Just ask, I might be able to answer.

A:Help! My dlink router doesn't work anymore.

use a wired connection to verify the router is dead.
while in that mode, access the config page and verify the wifi settings.

12 more replies
Answer Match 68.46%

Clicking "Preview" doesn't work in my Windows XP SP3. None of the JPEG or GIF files show previews when browsing directories either (even with thumbnail view set).

Can this be fixed?

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Answer Match 68.46%

Ok, a bit of a background on this:

I HAD a dual boot with XP and Win 7 on two separate drives with a menu system at the beginning.
a) XP on an IDE - 80gig - installed first about 3 years ago
b) Win7 64 bit - SATA 1T - installed in the new year.

I lost the 80gig drive and so I bought a new SATA and recovered XP to it using Acronis backup recovery. Works well now and XP boots with everything recovered.

Now here is where the problem begins. The Dual boot menu does not show up anymore when I turn on the computer.
I cannot boot with XP if I have the Win7 drive as the drive priority in the BIOS and vise versa. If I have the XP drive as the priority drive in the BIOS, I do not get the option to boot to Win 7.

So I researched and tried this
1) a repair with Win7 installation disk (repair startup). Tried it and did not remedy the situation
2) Ran BCD and found the XP drive set it up as a boot drive. Rebooted and it did indeed give me two menu item (early version of windows and Win7), but when I select EARLY VERISON OF WINDOWN, it gives me an "NTLDR error" or something similar (sorry that is going from memory)

So I am at a loss of what to do to enable a dual boot at this point. I really don't want to reinstall either XP or Win7. Is there another way to fix this?

A:Dual boot with XP doesn't work anymore...pls help

If you can boot into 7, install EasyBCD 2.0 after doing quick registration to use beta. Remove any XP entry in Add/Remove and then Add it back. Accept offer for boot files, Save.

If this will not correct Dual Boot, post back a screenshot of your full Disk Mgmt drive map using Snipping Tool in Start menu, attach file using paper clip in reply box. Add a snip of your Easy listings page.

If you cannot boot Win7 yet or the above fails, Try using EasyBCD2.0 in XP to Add 7 after removing it if necc. in Add/Remove tab. You'll need to install Net Framework 2.0 to use it in XP.

If this fails, boot into Win7 DVD Repair console, click through to Recov Tools list to run Startup Repair up to three separate times with reboots. If Win7 still will not start, return to Recov Tools list, open a Command prompt to type:

SELECT DISK # (for Win7 HD)
SELECT PARTITION # (For Win7 partition)

Now return to tools list and run Startup Repair up to 3 separate times with reboots to write the MBR to Win7 to start it, then use Step 1 above, posting back screenshot if necc.

5 more replies
Answer Match 68.46%

I made a thread about my issue on another forum topic and I was redirected here. My Problem=

So I did every step that I needed to do :-) here are the results = (contains Attach.txt and ARK.txt)
Btw thanks alot for helping me :D
My DDS.txt =

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 11.25.2
Run by yasemin at 0:31:53 on 2015-01-01
============== Running Processes ================
C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
============== Pseudo HJT Report ===============
uStart Page = about:blank
mStart Page = about:blank
uSearchURL,(Default) = hxxp:// Read more

A:Laptop suddenly doesn't work anymore?


Hi and welcome to TSF.

I am currently reviewing your logs. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

Please Read! "Who is Helping you?"

You may wish to Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools (near the top), then click Subscribe to this Thread. Make sure it is set to Instant Notification by email, then click Add Subscription.

Please be patient with me during this time.

3 more replies
Answer Match 68.46%

Greetings to everyone on the Tech Support Guy forum! As you can probably see I'm new here and I'm making this thread because my uncles router that I tried to open a port on has been driving me insane. Let me first say that I did use the search function and although there were a lot of threads about not being able to open ports, of which i looked at a few, none of them were really helpful for my situation.

Now I'll try to explain the full story and I hope everything will be clear, if you still need some information about anything to help me, feel free to ask. So I tried setting up a Minecraft server which worked perfectly fine after opening the port on my uncles SpeedTouch router. I'm living with my uncle, and the internet connection, router and PC are his, aside from my laptop, which doesn't have much to do with the story though.

This was working for a few days for my girlfriend and me to play on until today when we wanted to play on it again, she couldn't connect anymore. After first trying to restart the connection, thanks to the Open Port Check Tool (on I noticed that the port 25565 required for a Minecraft Server isn't open anymore. So it basically closed itself, because I'm sure I haven't changed anything and my uncle didn't either.
Not much of an issue I thought, so I went back to the router configuration by using the local ip of the computer ( in the url bar, and I tried to fix it.

Now... Read more

A:Port Forwarding doesn't work anymore

Are you using static IPs on any computers to which you want to port forward or are you letting the computers play hide and seek with dynamic addressing? Clearly you want to do the former.

2 more replies
Answer Match 68.46%

I just bought an external screen to plug on my laptop Inspiron 9400.
This new screen works but the one included with my laptop doesn't work anymore. It is still possible to change the luminosity with Fn+top or fn+bottom but nothing display even during the boot. Fn+F8 (CRT/LCD) just stop and start the external screen. I can't boot or use the special Windows mode because I don't see any information on the laptop screen.
Can you help me please?
Thank you!

A:My laptop monitor doesn't work anymore

16 more replies
Answer Match 67.62%

Hi there
I've been using BBC Iplayer, Sky GO and other TV / Radio live streaming apps -- they usually give you an option as well as Full screen mode (works fine) to play in a re-sizable popout window --quite useful especially if you can move it to a second screen.

Doesn't work in W8 with IE10. Works fine in W7 with IE10. Listening to James Bond 50th anniversary concert -- great music and songs from all the films!! but can't play it in a separate popout any more. On my W7 machine - works fine.

The Full screen mode works fine as does the web "Mode" but the separate popout just does NOTHING.

(Screenshot enc -- the Middle button of the group of 3 on the main screen is the one that activates "Play in separate window").


More replies
Answer Match 67.62%

Hi to everyone who reads this.

I can start Windows Media Center up, but when I choose to show my Pictures or something else, Windows Media Center suddenly stops working and the program closes. No direct error messages shown.

Afterwards my HP Machine looks for a solution, but the only option revealed here is to do an update, but my PC is fully updated.

Is it possible to do a complete reinstall of Windows Media Center, without doing a complete PC reinstall?

Or does somebody have a better alternative?

Best regards Carlo

A:Windows Media Center doesn't work anymore...

I am not sure if there is a way to reinstall just media center, But you could try to do a system restore or a repair install of vista.

2 more replies
Answer Match 67.62%

The problem appeared in two different laptops (Lenovo and Fujitsu). The bluetooth hardware is not visible in device manager anymore, but unrecognized device appeared. Driver reinstall doesn't help. Driver installation setup says there is no bluetooth hardware.
PC Suite is installed , worked fine before.

How to restore bluetooth?

A:After Windows 7 update bluetooth doesn't work anymore.

Eventually Fujitsu went to service as it stopped booting even from CD and USB. Had MOBO replaced. Came back yesterday had win 7 installed. Everything was fine till I installed Nokia Ovi and tried to use Bluetooth. Then the same hapenned - first USB unknown device than no boot at all. I am desperate - I dont believe this is hardware (2 mobos?) but I can't access the machine at all. If this was software it should boot from Win 7 DVD - but it hangs displaying 'starting windows'. I can access BIOS setup and I can boot only some DOS emergency boot CD allowing me to copy or erase whole disc, but I can't reinstall OS. Please help!

1 more replies
Answer Match 67.62%

Hello, I recently fought off a virus that wasted days out of my life. It also brought about another virus that attacked my external harddrive, which I ended up using file recovery to recover and reformat and that's fine and taken care of. with nod32 and malwarebytes, I was finally able to finish off the virus, but I think it left behind something on my computer which isn't letting me use usb thumbdrives, or my external hardrive.

My external hardrive, which now actually does work on other pc's after reformatting, doesn't even show up on my computer after being plugged in, only shows up in safely remove hardware. If I plug in a thumbdrive or my ipod, it does show up on my computer, but when I try to access it it gives me an error and says

"The maximum number of secrets that may be stored in a single system has been exceeded."

Also, my computer's still been somewhat slow even after getting rid of spyware and trojans. And I scanned with Uniblue which found tons of registry errors, but I noticed that after it "fixed" them, it made my computer EVEN slower. So I reverted back the changes. My computer also sometimes freezes when it starts up after all virus abuse. It's been happening a little less often lately though. Since I've scanned with nod32 and malwarebytes, I don't think I have anymore viruses, so what's the problem?



A:laptop doesn't work with usb storage devices anymore...

Hello sskikos

I think your system is still infected

We cannot help you with malware removal in this forum.
Please read ?Virus/Trojan/Spyware Removal Help ? and follow the instructions very carefully; then, post all the requested logs and information in the Virus Help Forum
If you cannot complete any step, just miss it out and do what you can, but be sure to include this information in your post.
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.

Please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.


1 more replies
Answer Match 67.62%


I am having an issue with the audio on my laptop.
It's pretty straightforward; the sound is not working anymore.
At first I thought it was my headset, because I had them on when I noticed the problem, but I've tried them on my iPod and they are fine.
Now, when I plug it in my laptop, all I hear is a little screeching sound. No music, no sound from the YouTube video that's running, nothing.
So I tried the same thing without my headset plugged in: no sound is coming out of the laptop's speakers.

Everything was working fine yesterday night when I went to bed.
I can't understand what's going on. I haven't changed anything lately besides the installation of ASIO4ALL for my Fruity Loops Studio program yesterday night... yes it is an audio-related software but I figured if that is the problem I would've had some trouble right after it's installation last night.

My audio device is a "SigmaTel" and I'm running Windows XP 32-bit.

Could anyone help me out with this?


More replies
Answer Match 67.62%

Counter Strike Portable 1.6 (64mb) doesn't work anymore. It worked on my computer for a few days, but then I got this virus(antivirus xp 2009) which i removed with my virus remover(symantec) and Malwarebytes' Anti-Malware.

Now after it's done extracting those 2 files, it won't extract(x% with the bar) (this is what happens when you open the exe file)

Nothing is wrong with the file because I've downloaded it multiple times and it works at school.

A:Counter Strike Portable doesn't work anymore

My guess: the archive is corrupt/damaged.

Redownload it and see if it works.

2 more replies
Answer Match 67.62%

Seems I have a virus or something that doesn't let me select the option of showing hidden files and folders. Everytime I tick the checkbox to show them it just returns to hiding everything.
Not sure how long it's been this way as I don't use the option often.
Attached is a Hijack this file which I'm hoping somebody can make sense of and help me find what's causing this problem. Thanks!

A:Show hidden files doesn't work anymore

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until instruc... Read more

2 more replies
Answer Match 67.62%

Hi Guys,

I have just had my computer cleaned of spy and malware and a small problem has presented itself.

When I am in Outlook Express and click on a hypertext link in an email, IE opens and then just sits there saying it is trying to connect but never does.

However, if I right click the link then 'save target as' and then open with IE I get the n page displayed.

I've been advised that dduring the cleanup a setting may have changed but I have no idea where to start looking.

Can anybody help or suggest a place to start.


A:Opening Hypertext Links From Oe Doesn't Work Anymore

The first place to start would be hold down the ctrl key while clicking the link. If it opens, your popup blocker is at fault.

Also: At the top of this page Tools/Internet Options/Programs tab.
Is "Internet Explorer should check whether it is the default browser" checked? If not, check it and click Apply.
Open up OE, try a link to see if it will open.

If it is checked, try

3rd option: Tools/Internet Options/Advanced tab.

Reset Internet Explorer settings. Obviously, click Reset.
This will change your home page to msn but you can easily switch it back
to whatever home page you prefer.

Try a link and let us know if this solves your issue.

If it doesn't there is something else to try that might work. The above are the simple things which should be tried first.

6 more replies
Answer Match 67.62%

Hello, i have an ASUS X55VD and the wireless adapter isn't working anymore. I tried troubleshooting, reinstalling the ASUS drivers (Ralink and Atheros drivers), uninstalling and uninstalling & deleting the driver from device manager. I tried uninstalling the antivirus (ESET SS 8). The wired connection is working fine.

How it started giving errors: I left it in Sleep mode for 2 days, unplugged. After this i did a restart and the wireless adapter was off. I turned it on using the Wireless Console 3 (provided by the laptop CD from ASUS), the wireless LED stays constant ON, although in Network and Sharing center, the wireless connection is Disabled. Re-enabling it from there it just says Enabling... -> Enabled but it still remains Disabled. After this i started applying the fixes mentioned above. Whenever i start the laptop now the Wireless is disabled and i don't know what else to try.

A:Wireless Network Adapter doesn't work anymore

I don't want a definite solution, just..i don't know what else to try. Can someone help?

2 more replies
Answer Match 67.62%

My windows XP Picture and Fax Viewer doesn't work anymore. I think it's since I installed service pack 2. I've gone and changed the file associations from MS Photo Editor to Windows Picture and Fax viewer, but the MS Photo Editor still loads every time.
Has anyone else experienced this problem ?

A:Windows Picture and Fax Viewer doesn't work anymore

6 more replies
Answer Match 67.62%

My Start >> Documents menu doesn't work anymore, i.e. my recently-used documents don't show up on it at all. It stays empty no matter what. Same for recently used programs on the Programs menu. Windows XP Home SP2.

A:Start >> Documents Menu Doesn't Work Anymore

Have you checked your settings for the Taskbar and Start Menu?They may be set to not show these items and may explain why they do not show up in the Start Menu.Open up the Taskbar and Start Menu properties applet by doing one of the following:| right click the Taskbar >> select Properties |-OR-| Start >> Control Panel >> Taskbar and Start Menu |From the Taskbar and Start Menu properties applet, click the Start Menu tab. Verify that you the choice is selected for Start Menu (not Classic Start Menu) and click the Customize radio button. This will open the Customize Start Menu applet.The Customize Start Menu applet contains two tabs General and Advanced. On the General tab, in the middle of the applet should appear the Programs selection tool with up and down arrows to increment or decrement the number of programs to show, ensure that this is not set to 0. On the Advanced tab, at the bottom of the applet should appear Recent Documents, ensure that the check box is checked for List my most recently opened documents.Click OK to close the Customize Start Menu applet. Click Apply to apply any changes, then click OK to close the Taskbar and Start Menu properties applet.Open up 3-4 programs, and open up 3-4 documents from My Documents. Close the programs and close the documents. Click on your Start Menu and verify if there are any programs or documents which appear on the Start Menu and My Recent Documents lists respectively.If that does not work, there may ha... Read more

1 more replies
Answer Match 67.62%

MSN Gaming Zone doesn’t open

I enjoy playing backgammon on-line at MSN Gaming Zone.

About a week ago, I was no longer able to get game zone to open and play on line.

Could someone plz look at me HiJack Log and advise me if I have any nastie's or what it is that may be blocking my connection.

I have been using SpyBot, Zone Alarm and Avast anti virus for about two years and have never had a problem till last week.

Logfile of HijackThis v1.97.1
Scan saved at 6:34:36 PM, on 9/17/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHELPER.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.... Read more

More replies
Answer Match 67.62%

When the autoplay comes on and I choose the wizard, nothing happens. It doesn't work when I manually go to the Programs list and select the wizard from there either. It doesn't let me copy the pictures from my memory card. This USED to work and now it doesn't. Did I delete some kind of file by mistake?

More replies
Answer Match 67.2%

Hey guys,

for a few days I wanted to clean my laptop from some programs I doesn?t use anymore.
So I deleted Fifa 13 and some other programs which are not important for me.
Probably there was an important program I deleted.
When I started my laptop next day, there was an error message "Windows Explorer doesn?t work anymore ... try to find the problem ... Windows Explorer start again". This was an endless loop and I couldn?t do anything. Sometimes, like know, I can click on the "x" and I?m able to work with the laptop.
But very often I have to start the PC more than three times agian before I can work.

Please look at the CBS.rar file.

Hope you can help me and sorry for my bad english. :/

A:Explorer.exe doesn´t work anymore, sfcscan shows some fails

Here's the error from the SFC scan...

Line 41254: 2015-05-02 13:17:31, Info CSI 00000344 [SR] Repairing 1 components
Line 41255: 2015-05-02 13:17:31, Info CSI 00000345 [SR] Beginning Verify and Repair transaction
Line 41258: 2015-05-02 13:17:31, Info CSI 00000347 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
It's rare for this error on its own to cause any serious problems.
There are no other problems showing in the CBS data.

I'll post a fix protocol a little later.

4 more replies
Answer Match 67.2%

How do i fix this?

I added my specs, just in case it helps. Thanks for any help you can give me.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate , 32 bit
Processor: AMD Athlon(tm) XP 3200+, x86 Family 6 Model 10 Stepping 0
Processor Count: 1
RAM: 447 Mb
Graphics Card: Standard VGA Graphics Adapter, 2 Mb
Hard Drives: C: Total - 76216 MB, Free - 64321 MB;
Motherboard: ASUSTek Computer INC., Kelut , 2.02, MB-1234567890
Antivirus: ESET NOD32 Antivirus 4.2, Updated and Enabled

A:My SD Drive doesn't work anymore and one of my usb drives wont read.

7 more replies
Answer Match 67.2%

My Auto Run/Auto Play stopped working in Vista Home Premium 32 bit OS, I 've ticked the box Use Autoplay for all media devices in Control Panel / Hardware and Sound/ Autoplay. Also tried other options like I'd used before when it used to work.
Tried Reset all defaults.Nothing seems to fix it.
Sounds like a Registry issue??? But don't know!
Any ideas how to repair/fix this problem please.

A:Auto play / run doesn't work anymore when USB Device is plugged in.

What anti-virus software do you use. If there is a virus on a USB my anti-virus (nod32) won't let auto run start. Try another device before you go into the registry.

17 more replies
Answer Match 67.2%

Hi i posted about this before and I didn't get any help or advice. I have a Logitech Quickcam Express/go. It works fine taking pictures and video record and also with other programs like Skype. It was working fine with windows live messenger as well but now it doesn't! It seems like i have a problem with my windows live messenger but i am not sure! Because none of my contacts can put their cam on either! When ever I try to connect it cuts off and my contacts tell me they just see a white screen! I checked my audio and video settings and it seems fine. I also tried re installing my webcam to my computer as well as changing the plug in! Please help me on this. Thanks

A:Why doesn't my webcam work with windows live messenger anymore?:(

That only a problem on the setting mode. If its can work fine with skype I think for sure Yahoo Messenger also can. Have you already check YM setting?

1 more replies
Answer Match 67.2%

Hello,I was an idiot and accidentally clicked on an email link of an email I was trying to delete (knew it was a "bad" email). It then tried to open my Adobe Acrobat and I shut off the wireless connection after about 10 seconds, but it was too late, and I can no longer access Windows Update page (it just tells me IE cannot display this webpage). I also noticed that I can no longer hibernate my computer anymore. Windows Defender told me that something was trying to install and I denied permission to it. I ran Malwarebytes 1.45 with the latest updates and it found a few things which it deleted, but still can't access Windows Update. I also tried the (onecare) from microsoft and did the full system scan with that and it found 9 issues, but only fixed 2. It didn't actually tell me what those other issues were, so I couldn't manually do anything about them. Every once in a while, my expired (in Dec2009) Norton Anti-Virus will tell me I have a trojan and denies access to file "overlay.xul". I have also tried several other scanners to little or no effect (trendmicro's online scanner and hitmanpro3.5).I have hijack this installed, but have not ran it as of yet as I wouldn't be able to make heads or tails of the report anyway. I'm hoping someone here would be able to help me.Thanks in advance.

A:can't access windows update and hibernate doesn't work anymore

Hi ALT_EST,Let's first start with clearing out some temp files using TFC by Old Timer which you can find here along with instructions on how to use it. Just make sure you close and save any work before you run it as it probably will require a reboot.Please download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the co... Read more

15 more replies
Answer Match 67.2%

I have this oyen digital u32 shadow 500gb portable hard drive, and when I first got it, the wire connector was always loose when I plug it into the drive, meaning I'd have to the drive positioned in a way where it'll stay connected and if I move it even a little it would disconnect.
I've been using this drive for a while now, almost a year maybe;also every time I'd connect the drive to the pc, a window would pop asking if I want to scan the drive for bad sectors, whatever that means, I never did it, because it was always working fine.
But today the worst of everything just had to happen.
I restarted my pc and when the pc was booting up again, I unplugged the drive from the pc (because I can't have it plugged in during boot up or the pc will try to boot from the portable drive)
After doing that, and trying to plug the drive back in, that's when it doesn't turn on anymore. The blue light wouldn't come on anymore, nothing.
I'm already freaking out, and pissed, so I try to plug it into my xbox, to see if it'll turn on; it doesn't. Nothing.
Now, I guess I got a dead drive with all of my files on it, I mean I have everything on this drive, photos, videos, my current resumes and cover letters, , documents, music, everything .
Is there a way I can get my files back? Because if not, then I've really lost everything.

A:[SOLVED] Portable Hard Drive doesn't work anymore

Yeah, you can try taking the hard drive out of the external casing - the site says it's a "Toshiba 500GB MQ01ABF050" inside which will have a regular sata connector like all the other hard drives in your PC - you should be able to just plug that into a spare sata port on your motherboard (just copy how your other hard drive is plugged in)

9 more replies
Answer Match 67.2%

I have an older PC with Vista Business on it. The RAID chip was having a problem so it just sat for about 9 months until an update to the bios allowed me to change the RAID properties. I am able to get to the windows logon screen but it would not accept my password (same password I always use on all 4 machines I have). So I went ahead and did the pending updates, and it still won't take the password. I even use the Password Hint to help so that I don't forget my password, and still no luck. The funny part is there is a reset password link that is useless if you didn't make a floppy. Well, I didn't even know that function was available or I would have made one...
So anyway, how else can I get in, or is there another solution to why my password is not working?


A:First boot in 9 months, 15 updates Logon doesn't work anymore???

Problem Solved -
I finally was able to word my search properly and located a post referencing a website detailing how to burn a bootable cd that would allow you to change the information in registry. I am unable to find the post but a search using Lost Password seems to pull up a bunch of relavent posts.

1 more replies
Answer Match 66.36%

hi, I know there are many in the forum who have the same problem as mine. 
my computer was running fine last friday. I tried to start it on saturday, it says it can't startup and need to repair startup. I did run the repair but still can't startup. I tried to use system restore to earlier dates, it still can't startup. The computer has trojan virus before and I tried the anti-malware from internet to kill them. seems that it create more problem for my PC. I have some important files in the computer that I wish I have archived. 
wonder if any one can help. thx in advance.

A:can't start up computer-window7, repair doesn't work, restore doesn't work

I'll report this topic to appropriate helpers.
Hold on there...

6 more replies
Answer Match 66.36%

I bought my Satellite Z930 in August and installed 2GB extra RAM in it. Worked fine, the Ultrabook detected it and had total 6GB of RAM.
Yesterday I stopped ignoring these Toshiba Tempro messages and installed the suggested BIOS Update to Bios 2.20 (don't know which version it was before). Now I have several problems:

*First one*, my Ultrabook doesn't start anymore with the extra RAM. I press the power button, then the power LED starts blinking: 2 times yellow, 1 time orange in loop. The screen stays black and the CPU fan raises to maximum level..Only when I remove the extra RAM, then it starts.

*Second problem*, without my extra RAM it starts, but sometimes with the CPU fan at maximum level. So i have to restart that it stops.

*Third problem*, Windows only detects 2GB of RAM. I have now no extra RAM istalled, so it should detect 4GB of RAM, like when I bought it. Now there are only 2GB...

So is this what happens when I install suggested updates? -.-
So what can I do now? At least I want my preinstalled 4GB of RAm back. Is there any BIOS downgrade, or something similar to revert the changes?

A:Satellite Z930 - after BIOS Update, Extra RAM doesn't work anymore

OK, solved the problem. I found a BIOS downgrade to 2.1 at this page:
Now I have my 6GB back :)

2 more replies
Answer Match 65.94%

Help! See the title.

I'm going mad because I can't listen to music! I've tried three different mediaplayers (Windows Media Player, VLC & QuickTime) and all three just don't work! WMP won't even play the files, VLC will (in .avi-case even with picture!) but there won't be sound :/. Same for QuickTime,...

Now, the weird thing is that I can play games without a problem and the sound's still there! Hell, even sounds made by Windows -- I hear 'em! YouTube works too!

I'm concerned there might be something wrong in the registry,... (I use Eusing Free Registry Cleaner/Defrag regularly, I guess something was bound to go wrong,...)

Please, help? :(

(Windows 7, btw.)

A:Sound DOESN'T work while playing .mp3/.avi - DOES work with games/YT

Apparently I made a mistake,... Sound in games doesn't work* System sounds and YouTube do, though.

3 more replies
Answer Match 65.94%

I decided to install the game Grid but the installer will not run because it says that its not compatible with the windows version im running.. But 5 months ago i installed it with no problems. That happened with some other games i installed.. i have the same windows version on my desktop and there i never had any problem instaling just on my laptop.. I have vista home premium 64bit.
I already tried to go to the setup and run it in compability mode but still doesnt work..
What should i do? How come i use to be able to instal and now im not?

A:vista wont install some games anymore..

I have had the ability to play older games. I speculate that after installing SP2 on the x64 you lose the ability to install/play older x86 games. I cant play my MechWarrior 4 anymore and it has me annoyed. I also assume at times...even though sounds stupid..that newer hardware is just too high end for older games that they cant be installed on them. I know its silly but possible. Just keep trying in compatibility mold all the way back to windows 2000/xp settings and try it out more. It might just work if it feels like it.

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Answer Match 65.52%

Hi guys,

as my nick states i am absolutely clueless how to get my Wacom Bamboo working again...

I had to repair my Office 2007 Installation because Word and Excel crashed instantly after starting. This began when i installed two official Microsoft Addins.

After repairing Office it worked again but by now i am unable to write anything on my tablet. It only works for navigation (mouse-like) and Windows-Journal can't get startet anymore by now because the "inking component" can't be started. ('Windows Journal cannot start. There was an error initializing inking components. IF this problem persists after restarting, contact your system administrator.')

Things i've tried so far that didn't work:

- Reinstalling the optional TabletPC components from Vista
- Tried to start Windows Journal in Repair mode ("journal.exe /repairnotewriter") -> Windows Journal still refused to start
- Reinstalling WACOM Bamboo Drivers (different versions)
- Repairing Office (+ OneNote)
- Googled for hours what the problem might be... there is no knowledgebase article from microsoft that helps with this problem.

The Bamboo works fine in Photoshop ...

I wasn't able to use a windows restore point since the feature was disabled for some odd reason.

Has anyone the slightest idea how i could make it work again (except reinstalling -> I had to reinstall 1 week ago and it took me 2 whole days to get the system updated and every software installed)?

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Answer Match 65.52%

Hi guys .

I uninstalled IE8 because I was having trouble with the Blacked out menu bar , so I decide to uninstall IE8 and stay with IE7.

So I read in the Microsoft page that if I installed IE8 after SP3 I could uninstall IE8 via Add remove programs ....... as I did so.

But now I can't get IE7 to run !! it won't start at all, not even trying with the icon of iexplore in the Internet explorer folder.

So I uninstall IE7 following the Instructions of Microsoft ....going to / run and typing %windir%\ie7\spuninst\spuninst.exe
That gave me the option to uninstall it it Did and I reboot and then I was with IE6 running well...... then in an update , ask me to Install IE7.... so I did, at the end of the Install I reboot hoping to get IE7 back but........ NO WAY !!

Back to square ONE

The same thing I cant make it to work any ideas what's happening and how to fix this?

Thansk Toti

A:Uninstall IE8 now IE7 doesn't work

16 more replies
Answer Match 65.52%

I recently got dragon age. After that my computer has been slowing down. Now if i try to play something, it crashes!
i've done several antivirus checks, but they've all gotten no results.
i'm sure there's still some crap on my comp, but i can't find it.
Any help?

A:Computer Slowed down, even crashes if trying to play games on it

Computer slow-downs can be caused by many things besides an infection. See:

You stated that this started happening after installing dragon age. Have you tried uninstalling it to see if the problem goes away?

Orange Blossom

27 more replies
Answer Match 64.68%

XP Pro, SP3, no install cd.

I think I was a little ambitious when I uninstalled some programs that I was not using, I hit 'Yes to all' I do believe.

Now, when attempting to run Add/Remove Programs, I get:
An exception occurred while trying to run "C:WINDOWS\system32\shell32.dll,Control_RunDLL C:WINDOWS\system32\appwiz.cpl"

Explorer works again (I didn't notice that it was failing due to using Firefox only) but will not go to without throwing the ol' Explorer has encountered a problem and so on and so forth shutting down.

Other programs that don't work, Paint, Wordpad, Defrag (throws C:Windows\system32\msc Only part of a ReadProcessMemory or WriteProcessMemory request was completed.), Adobe Acrobat (throws a "Acrobat Failed to load its core DLL" Fatal error) and that's most (if not all) that are FUBAR'd at the moment.

Would it be possible to find out what I deleted and manually reinstall from a SP3 file?

One of those Registry checker programs (I know, but I was desperate) came up with something along the lines of 400+ registry problems, but it can't complete it's own scan without shutting off with the same "has experienced a problem and will shut down" crap. I sent the report, eagerly awaiting Bill's call. Any minute now.......

But in the mean time, I'm hoping that I'm narrowing it down a hair. I don't think I have a virus. I think I did it to ... Read more

A:Erased too much during uninstall, a lot doesn't work!

9 more replies
Answer Match 64.68%

My comp came with Drive Image Special Edition (DISE) pre-installed. To begin, DISE creates a "D" partition. My "D" partition is large, 5 GB. Most of it is free space, DISE only takes up about 25 MB. 1st question I have is does DISE reserve this 5 GB for it's exclusive use?? If I were to run low on disk space, would I be able to access this 5 GB??

DISE for me is useless. I have Trend Micro software that does a nice job of backing things up. I attempted to uninstall DISE using the supplied uninstall program. There are several screens to wade through, but ultimately, you get to a screen which says "Do You WIsh To Uninstall DISE?" There is a box in which you must type "YES". Then a message pops up saying that the uninstall program must be run within a DOS environment and that all open programs will be terminated. Then there is a "Do you wish to proceed" message with a yes/no button to click. It is at this point that the uninstall program stops...nothing happens. I've tried running this several different times with no luck.

DISE was made by PowerQuest. They were acquired by Symantic. The Symantic site offers no help whatsoever, since it's a program they no longer support.

How can I SAFELY remove the DISE software?? BTW, the uninstall program says that the D partition will not be removed, even when using the factory uninstall program.

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Answer Match 64.68%

Hi it's me again
I hope you can help me solve this problem,too :
When i try to install Kaspersky anti-virus 6.0 ,a few seconds after the copying this message appears : And then it says that the installation was interrupted or something.It's true that I used kaspersky some time ago but it used too much resources from the PC like RAM and it was making it run slower.
Oh,and if it's useful ,my windows is XP

A:Solved: Kaspersky anti-virus doesn't install anymore

You can run this removal tool and then reboot and you should be able to reinstall.

1 more replies
Answer Match 64.26%

I have a program that I can't uninstall. I get an error message "Cannot open INSTALL.LOG". The log is right there, in the same folder as the uninstaller. I tried both add/remove programs in control panel, and running the uninstaller directly. Same error, both ways. I also tried to reinstall first over the existing program. No luck.

So I figure that I'll just delete it manually, but would like to ask if I am forgetting anything.

Delete the folder in Program Files

Run a search for both the program name and the company name, and delete all files

(Optional, I suppose:) Run a registry search for both the program name and the company name, and delete all keys. (I'm guessing that if I don't, the program will continue to be listed in the add/ remove programs list.)

Would that about cover it? Or might someone have a completely different idea? Thank you to all who take the time to reply.

An additional thought: Could the information in the INSTALL.LOG be of help to me?

A:Uninstall A Program Whose Uninstaller Doesn't Work

Read all the text files in the program's directory - it may give you clues as to where and what the program installed.

Next, remember to backup everything (files and registry entries) before you delete it! A manual removal can hose your system if you're not familiar with the structure of the OS.

5 more replies
Answer Match 64.26%

for the past month or two, my Add/Remove programs in control panel has not been working

only like 4 items on the list give me an option to remove it
the rest it has no button right below it, but it used to

i have no viruses or anything
I want to get rid of my Yahoo Messenger, and Photoshop CS2... but they have no uninstall files i can use.. and add/remove does not work

A:Can't uninstall things, Add/Remove doesn't work


Click Start, Run and type REGEDIT. This starts the Registry Editor. Navigate to:

\<Program Name>

In the right-pane, do the following:

Double-click NoRemove (REG_DWORD) and set it to 0
Double-click NoModify (REG_DWORD) and set it to 0

If NoRemove is set to 1, the Remove button will be unavailable
If NoModify is set to 1, the Change button will be unavailable

8 more replies
Answer Match 64.26%


The "Uninstall/change a program" utility in the control panel is not listing all my programs (it does list about 90% of them though). What else can I use?


A:Uninstall utility doesn't work fully - what else can I use?

If the program creates a Start Menu folder, often there's an Uninstall shortcut there. Not all programs put an uninstall setting in the Registry to show up in the Program Features uninstall list.

Also I've used this freeware and had no problems with it:
MyUninstaller: Alternative uninstaller to the standard Windows Add / Remove module

5 more replies
Answer Match 64.26%

I tried to fix java by reading older posts but it isn't working out. I tried add/remove, but there was no remove/change option on the java. I went into folders and found the folder there, but it only let me delete 1 of the three folders inside. How do I fix this mess?

Thank you.


A:Solved: Can't uninstall Java. It doesn't work

7 more replies
Answer Match 63.84%

It got really bad when I tried to upgrade Avast. Eventually I gave up as even safe mode would freeze.
I reinstalled windows and some of the issues went away but I still think there's something wrong.
Thanks in advance! I really appreciate it.

A:Computer slowed, freezes, mouses changes form, mouse doesn't move

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file.



C:\Program Files (x86)\Mozilla Firefox\tobedeleted\nssB8E.tmp
S3 wfpcapture; \SystemRoot\System32\drivers\wfpcapture.sys [X]

Save the file as fixlist.txt in the same folder where the Farbar tool is running from.The location is listed in the 3rd line of the Farbar log you have submitted.Run FRST and click Fix only once and wait.Restart the computer normally to reset the registry.The tool will create a log (Fixlog.txt) please post it to your reply.===Please let me know what problem persists with this computer.

6 more replies