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Windows Security (These Files can't be opened) & Weird Audio playing

Q: Windows Security (These Files can't be opened) & Weird Audio playing

Hello TechSupportForum :)

I am currently having issues with my asus laptop; since two days ago, it has been behaving strange:
1. The files/folders that I used to save on the desktop (under my account, i.e. user) are missing. I can only find some of the program shortcut such as Mozilla Firefox, Nitro Reader, AVG2013, etc.

However, sometimes those shortcuts, when double-clicked, would work and sometimes wouldn't. When would work, the program behaves as if it were the first time I used it, with the welcome screen or tips... When wouldn't work, it pops up a small dialog, stating at the top of the bar: "Windows Security" then at the next part it says: "These files can't be opened. Your internet security settings prevented one or more files from being opened." And then there is a link to "Why these files can't be opened?"

When I click the link, it takes me to the Windows Help and support dialog; which shows the setting for the Internet Explorer, such as the zone for local, intranet, etc...

One weird thing about this first issue is that when I look in the C:\windows\Users\User\Desktop ; my files and folders are there. But again, sometimes are okay to open, sometimes aren't.

Like when I chose to save the dds.scr on my desktop, it was saved well...but I wasn't able to locate in the desktop. Then I tried running the file without saving it in the first place, but there was no such option...then I tried changing the default location of downloaded file to firefox's original version (Download folder). Again I wasn't able to locate the file in there...then I tried using the right-click option to Open the containing folder, it brought me to Windows/System32/config/systemprofile/desktop, but with no single file/folder in it.

Last trial was running the downloaded file right from the pop-up dialog of the downloaded file. There was "Run" option, it said "dds.scr is running in silent mode", but then there was no txt files popped up; nor could I find any txt file on the desktop. I gave it up until here.

Oh, forgot to mention that I also downloaded and saved the dds in drive D: , then moved it to the desktop...with this, the dds wouldn't run.
With GMER, I chose to extract GMER (after moving it form drive D: to the desktop), but couldn't find the extracted files. However whenn I tried to extract it again, it asked me whether or not I would want to replace the previous file, meaning that it was successfully extracted but not appeared/shown on the desktop. So, GMER was not run at all.

Tried with the search from windows start button, it doesn't detect any of the dds or gmer. In fact, any search will give the same result as no files are found...except if I search for Paint or calculator.
2. Weird audio playing in the background
Sorry, not meaning anything by mentioning this, but after I extracted the GMER (which I could find the extracted files), suddenly some audio played in the background, telling the information of some mobile phone (Moto G or something) it continued for a couple of minutes...two days ago there were no weird audio playing at all, maybe because at that time I wasn't able to connect to the internet and open the firefox from this laptop.

I myself were quite surprised to find that this time the firefox and the laptop could be connected to the gsm network through the modem.
3. A folder of 'Users' appeared in my current desktop.
When clicking it, I will see a windows of some folders: Contacts, Desktop, Desktop (two folders with the same name), Favorite, Favorite (two folders with the same name again), My Music, My Documents, etc. Only those two folders with the same name. All folders are empty.

When I look in the User Accounts under the Control Panel, there is only 'User' Account with administrator right.

4. Preparing your desktop.
Upon inserting the password of my user account, a moment before the Windows boot in, a phrase of "preparing your desktop" appears for a couple of seconds. I don't recall reading such phrase when the laptop was in good condition.

I am sorry, but there is no files to post in here, as required by the forum.
Note: I might not be able to get the internet working for next time (as sometimes it works, sometimes it doesn't), the same situation applies to the browser (Firefox). Please let me know what to if I really can't get the browser opened and/or the internet connected.
Could somebody please give me a help?


A: Windows Security (These Files can't be opened) & Weird Audio playing

Bump, please.

19 more replies
Answer Match 76.44%

Hey guys, I need your help with something I screwed up in the Registry.

I kept getting the proxy problem where I unchecked it and it would check itself.

So I went into Safe Mode and went into the Internet Setting option and changed the values for the proxy to 0.

For some reason my dumb ass right clicked on internet settings inside the registry and clicked permission. I removed all permissions or something like that which is causing everything that i open to display this message.

Windows Security [These files can't be opened, Your Internet security settings prevented one or more files from being opened.]

It also wont let me open the registry anymore :/ which is why I am worried. Is there any way someone can make me a reg file that can reset my setting with me just running the reg file on my computer.

A:Windows Security, These files can't be opened

You might be able to use 'free' Registrar Lite. Download Resplendent Registrar Registry Manager Lite - MajorGeeks

If you can download it, "save" it to you downloads. Don't click "run".
If you are able to open the file, make sure every 'bundled' application is unchecked, before installing!

1 more replies
Answer Match 76.44%

Hi, forgive me for starting a new thread on this but I've looked back over all the other related threads and can't find an exact match or a solution.

I first noticed this problem yesterday after starting up my pc. I'm using Photoshop and adobe bridge, when I click on a thumbnail in bridge (to open it in photoshop) I get the message 'These Files can't be opened' & 'Your internet security settings prevented one or more files frome being opened'. I don't understand how internet security settings can be interfering with a program like photoshop. I tried downloading an update for adobe bridge but when I try to install it I get the same message.

I've tried altering my internet security settings as advised in the other threads here but it makes no difference. I have defender switched off and McAfee AV running, I also tried disabling McAfee AV but that didn't help with the problem either. I've run a full system AV scan with zero issues detected.
I've also tried 3 system restores at different points and still no luck. When I try the restore it scans for a report on all the programs etc that will be deleted and yet when I carry out the restore they are all still present and working.......confusing eh?

I'm really hoping someone can help me with this as I'm a working photographer and photoshop is an essential tool for me.

Many Thanks


A:Windows Security: These Files Can't Be Opened!

"I've tried altering my internet security settings as advised in the other threads here but it makes no difference."

^ By that you mean that you went into the IE control panel (named Internet Options) and set all the zones (four of them) to default? There are a couple of settings in there that don't change back to defaults-- even if you click reset zones. In this case I would check the Internet zone

Firefox, messenger and many other programs refer to the IE zone settings.

Quote: Originally Posted by Forgie

Hi, forgive me for starting a new thread on this but I've looked back over all the other related threads and can't find an exact match or a solution.

I first noticed this problem yesterday after starting up my pc. I'm using Photoshop and adobe bridge, when I click on a thumbnail in bridge (to open it in photoshop) I get the message 'These Files can't be opened' & 'Your internet security settings prevented one or more files frome being opened'. I don't understand how internet security settings can be interfering with a program like photoshop. I tried downloading an update for adobe bridge but when I try to install it I get the same message.

I've tried altering my internet security settings as advised in the other threads here but it makes no difference. I have defender switched off and McAfee AV running, I also tried disabling McAfee AV but that didn't help with the problem either. I've ... Read more

9 more replies
Answer Match 66.36%

I have recently installed windows media player 10 and have a problem with it. Whenever i play an audio file in media player, media player becomes very slow and unresponsive. i have also discovered it is using between 90-99% of my cpu usage while playing audio files. if i use another media player (ie winamp) i do not have this problem, but i prefer to use media player. n e suggestions???

A:Windows Media Player 10 playing audio files

you can roll it back to wmp9 in add/remove-windows componets and delete the wmp10 install file. then redownload it. but you may have some conflict or it could be just a bad file. i like 9 better then 10 anyway.

3 more replies
Answer Match 66.36%


I am working on the Windows XP OS, and recently had to fight off a couple of Downloader virus infections. Since then, my computer keeps playing random audio files that I have never downloaded onto my computer, mostly ads for something, and at one point, the beginnning of a baseball game. CPU activity spikes when the files are played, but there is no way to stop them, and no visible reason they'd be playing (I won't even have a browser up when they play). I've tried using msconfig to keep things I don't recognize from starting up, but that doesn't appear to be the problem. Google searches for the same problem haven't turned up anything helpful, and now my computer is also turning up a lot of popups, even when my browser is not open (yes, I do have cable Internet).

I think it's a virus, but I've run several virus and malware/spyware programs (PC Doctor, Spybot, several antivirus programs, including Norton), and nothing is catching it. Any ideas on what this is and how to fix it?

I've gone through the five steps and posted my Panda ActiveScan and Deckard/Hijack This logs below. Thanks for any help you can give me!!

Panda Active Scan:

ANALYSIS: 2008-04-01 18:37:32
;**************************************************************************... Read more

A:Windows XP Playing Random Audio Files/Popups

Bumping because it has been 3 days with no reply.

3 more replies
Answer Match 65.52%

Half of the internet seems to be having this problem, and unfortunately none of the proposed fixes have worked for me yet.

Basically, most of my files will work fine and open without any issues. The problem comes with a game expansion mini image downloaded from Demonoid, in the format .mts, I then mounted it with Daemon Tools and went to run the application to install it. This is when I get the error message "These files can't be opened. Your internet security settings prevented one or more files from being opened." In the details it only lists the external drive E:\ which is where the mini image is mounted.

Apologies if anyone else has asked this question and I'm just clogging up your forum, but after three days of struggling to get this to work I'm beginning to despair!

Any help would be appreciated.

A:Your Internet Security Settings prevented one or more files from being opened - Help!

Try downloading the file with Firefox. I think something is attached to a file downloaded by IE.

2 more replies
Answer Match 65.52%

I have tried every solution possible. None of them work for me because :-
1. I tried to Create a New User account. I click on "Manage User Account", nothing happens.
2. I tried resetting,setting every option on local intranet and internet. None of them work ultimately.
3. After downloading Malwarebytes Anti-Malware, the problem won't let me get to installation only. So can't scan for viruses.
4. In many places I have seen instructions to delete the HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FolderTypes\{ef87b4cb-f2ce-4785-8658-4ca6c63e38c6} key in order to fix this issue but it is not showing up in my registry at all. Also, I am not able to use regedit,gepdit or mmc as even that brings up the same error.
5. System Restore too is not accessible due to the same error.
6. I can't access the group policy management editor either due to the same problem.

Please help me out. This is very frustrating.

A:These files can't be opened. Your internet security(No solution works)

Hello tanuj20 and welcome to Seven Forums. Sorry you're having these issues.

Are you able to start your computer in Safe Mode? If yes, see if you can install, update, and run a full Malwarebytes scan. It sounds like malware may have taken over your computer for so many things not to work at the same time.

Which files are you not able to open? It's possible you no longer have ownership rights due to damaged or corrupt system files. You could try running a System File Checker scan. If any problems are noted run the scan two more times, rebooting between each scan.

If you're still having issues you could try to take ownership of a problem file using this shortcut here. Do not try to take ownership of the entire C: drive. It will also help if you post your system specs as well as any specific error messages and/or error codes you receive. I'd also suggest not trying to change things in the registry without first knowing for sure what you're dealing with and making a backup.

6 more replies
Answer Match 64.26%

I'm unfortunately somewhat computer illiterate, so bear with me as I try to break down the issue I'm encountering.

I use an online database called Verint Impact 360 to gather audio files from a company's call center. I have the Verint codecs (VerintCodecs.exe) installed on my Windows PC which allow me to play the audio files using Windows Media Player. However, when I try to open the files using a customized program designed by my company, I'm unable to play the calls.

We had an IT member that found a way to convert the calls into a usable format with OpenOffice Spreadsheet by renaming the files. Unfortunately, he's since left the company, and I was unable to determine how he was able to convert the calls.

So, I guess my question is: Is there some way to embed the codec into the call file so that it could be played on other platforms?

Summary: -The calls are in .wav format -I have installed on the computer VerintCodecs.exe -I can only play the audio files in Windows Media Player (I've tried on the customized program and VLC, neither of which work)

I would greatly appreciate if someone could give me some guidance.

A:Solved: Playing audio files that require a codec in programs other than Windows Media

If VLC will not play the files, then they are not the usual format of a .wav file
However, playing WAV files on VLC is rather effortless. That’s because VLC comes equipped with the digital programming that instructs it how to handle data sent via the WAV format. Here’s a step-by-step procedure for playing WAV files on the VLC.
1) After you have downloaded and installed the VLC player, open the VLC media player.
2) The VLC media player will display on your screen. On the menu bar, click on “Media.”
3) A drop-down window appears. Click on “Open File” and navigate to the location of the WAV file.
4) Click on the file in the “Select one or more files to open” window or once you are in the folder that the file is located in, type the name of the file in the “File name” window.
5) Click on the “Open” button. The file will load and the VLC media player will begin playing it automatically.

8 more replies
Answer Match 63.42%

In Mac OS Quick time does this (I can have 10 audios all playing simultaneously). WMP nor VLC seem capable of this.

I need a solution to this for both Linux/ubuntu and Windows 7. Maybe there's a way to customize vlc or wmp?


A:I need an audio player capable of playing multiple audio files simul

Multiple instances of MPC maybe?

2 more replies
Answer Match 63%

Wasn't sure what this could be related to. If this is in the wrong section just let me know.

Well, this started about a week ago. I thought nothing about it. I thought it may have been a bad driver. So I updated my graphics driver, stuttering is still there. So next I tried to update my hard drive firmware, but the stuttering is still there. Next I tried, to update my bios, that didn't help it. Any ideas?

I have an asus g73jw laptop with the specs:

8gb of ram
Nvidia gtx 460m
Hard drive is a Momentus XT

If there is anything else you need just let me know.


A:[SOLVED] Weird video/audio stuttering when playing games

Turns out I just needed to update my drivers then run the games as an admin and it fixed itself.

1 more replies
Answer Match 59.64%

 SpybotSD.Results.txt   184.96KB
  6 downloadsWhenever I try to open Windows security center(WSC) on action center I get a message "Windows Security Center cant be started".I am using Windows 7.I have Microsft Security Essentials(MSE) as Antivirus.

I recently had a malware attack on my lap after which I was unable to run both MSE and Windows Defender(WD).I was able to get rid of them using MBAM.Unfortunately i dont have a log for it now.But even after gettin rid of those malwares I was not able to open my WSC as well as WD and MSE.

I tried changing WD and WSC and Microsoft Anti-Malware Service in services to automatic->Start but they automatically become disabled after 1-2 mins.

I then ran SPYBOT which gave the following log(attached)

I was then able to immunize it on spybot but still I am not able to access WSC,WD and MSE.

What should I do?Please help.I am losing my sleep over this

Thank you.

A:Windows Security Center cant be opened

hi did you try reinstalling Microsoft Security Essentials

9 more replies
Answer Match 59.64%

Happy New Year Ads-Buster,

My computer has been having weird audio coming up saying "congratulations you have won" and many more with no popups. When i checked with my task manager, it seems that iexpore.exe is opening somewhere and files such as hkid##.exe is running, 8D66383d.exe is running in multiple (and this file is located in C:\Documents and Settings\All Users\Application Data) i tried deleting, and then later sometimes it will reappear. I did a ccleaner as well to remove the 8D66383d in the registry. still no hope.

What can i do? Please help me. I tried running dds to create a log but once it ran till some point, it just froze the whole laptop.
Then i ran Gmer, i think it froze up as well. I am running it again to make sure it complete.(this one seems to be taking a very very long time)(felt asleep when i was waiting for it to complete.)


A:Ads audio in background, and others weird files

Hello, I moved you to the Am I Infected forum as you couldn't post the required logs for that one.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives t... Read more

7 more replies
Answer Match 58.8%

Im trying to run a script .reg file , but i cant open it because windows keeps blocking it.
I cant figure out how to disable this blocking / security feature.

Windows 7 Ultimate,

The error message when i try to run or edit the .reg file is as follows:

"These files can't be opened"

Your Internet security settings prevented one or more files from being opened"

Ive tried disabling every bit of security i can possibly think of.... AV, UAC,windows firewall, killed pretty much every possible security option in the IE8, cant even open the .reg file in safe mode,

I searched for about a hour online, but only found irrelevant things, and mostly having to deal with UAC.
Any ideas?
Thanks for reading.

A:Solved: "These files can't be opened" - Internet security settings

11 more replies
Answer Match 58.8%

Just joined to say thank you to Squeezin who solved my problem in his thread:

What's with Windows having problems with long file names? This is not the first time I've been troubled by this Windows 7 peculiarity. The funny thing is that I did not have this problem with my old Win 7 installation until I wiped out my hard drive and did a fresh install of Win 7.

Anyway it's now solved and I'll always keep in mind the problem of long file names.

Thank you Squeezin.

More replies
Answer Match 58.8%

Please can someone help me as this is driving me mad!!!When I play audio whether using Windows Media Player, iTunes or Creative Media after approx 10 minutes if using other programs or on the internet and scrolling the music slows down, as though you are stopping a record going round ( that makes me old, doesn't it !!!).I've opened Task manager to see if it's because there are to many applications going on at the same time but it makes no difference if I have open several programs or just the media file and any other programme.Any idea's / suggestions would be gratefully received.Many thanksMarkMod Edit: Moved topic to more appropriate forum. ~ Animal

A:Playing Audio Files

How how is your computer usage?

If it is the 90's or even 100 that could be your problem.

3 more replies
Answer Match 58.8%

hi, just installed windows 7, when i try to play audio files which i have previously saved on my computer and on MyBook external drive, i get this message: server connection failed or name of track and followed by cannot be played server cannot be found, what does this mean?
please help, i have tons of music that i saved and now i can't play them
thank you

A:audio files not playing

Quote: Originally Posted by westie

hi, just installed windows 7, when i try to play audio files which i have previously saved on my computer and on MyBook external drive, i get this message: server connection failed or name of track and followed by cannot be played server cannot be found, what does this mean?
please help, i have tons of music that i saved and now i can't play them
thank you

what app are you using to share media? where are they stored? what server is used?

Ken J

1 more replies
Answer Match 58.38%

I downloaded frostwire to download GIMP and It wont let me open the gimp file downloaded
I cannot find my downloaded items from the internet

NEW to windows 8

A:Frostwire files cant be opened "security" reasons ?

Try this:

1.) Open up Frostwire and click on Tools at the very top

2.) Click on options and a window will pop up

3.)Under "saving" you'll see Save Folder

1 more replies
Answer Match 57.96%

If I right click on a wav or mp3 and then click "properties", it starts playing but not in Windows Media Player which is what they are associated with. I can open task manager and find two copies of Explorer.exe in processes. If I terminate the second one in the list, the wav or mp3 stops.

I've checked everything I know to check in associations and I can't find a hint of what's wrong.

Any ideas?

A:Audio files playing at odd time

6 more replies
Answer Match 57.96%

I have a part-time job where I work from home; it basically involves listening to audio clips embedded in a Javascript application on a website. The people who support it are short on technical skills. When I told them I was using IE8 and Windows 7 they scattered like roaches when you turn on the light. All they could do was parrot the party line that the recommended platform is 32-bit Windows XP and IE7; if I use anything else I am totally on my own. So that's why I'm here. When someone tells me something can't be done I know it's time to turn pro.

I've managed to do quite a bit on my own, but I'm still not quite there. I've gotten their site to run, up to the point where the Windows Media Player embedded in the browser tries to play the .OGG files. After that nothing happens; there is silence and the media player progress bar for the audio clip does not move. There are no error messages.

I'm thinking the problem may have something to do with the OGG codec. I downloaded and installed a Win 7 codecs package that included support for OGG Vorbis. The standalone Media Player will now play standalone .OGG files. The problem seems to be with the embedded Media Player in IE8 playing the OGG clips from the Jvascript application on the website.

I did manage to wrestle out of the tech support people that they have had a lot of problems with IE8 on all platforms; I seem to be one of the very few users that is able to use their site with IE... Read more

A:Playing embedded .OGG audio files in IE8/Win 7

See if NCH (free) audio converter can help you play the files: ---> also what version of Java are you using?The latest is version 14Updating Java: Download the latest version of Java Runtime Environment (JRE) 6 Update 14.Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".Click the "Download" button to the right.Check the box that says: "Accept License Agreement".The page will refresh.Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.Close any programs you may have running - especially your web browser.Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.Check any item with Java Runtime Environment (JRE or J2SE) in the name.Click the Remove or Change/Remove button.Repeat as many times as necessary to remove each Java version.Reboot your computer once all Java components are removed.Then from your desktop double-click on the download to install the newest version.

9 more replies
Answer Match 57.96%

I m facing this issue from yesterday when i try to open audio files it is not playing at all and video files also even youtube videos not playing please help me

More replies
Answer Match 57.96%

Hi, my Mozilla doesn't play audio files when I'm on Xanga or any online journal, I would like to have audio playing. WHen I open the xanga sites on explorer, it works, but when it's on Mozilla, it doesn't, the audio files are supposed to be played with Windows Media Player, but it seems it doesn't play on the site. Thanks.

More replies
Answer Match 57.96%


This one has me stummped .
I'm not getting audio when playing music or video files -what ever file type and whatever player , even VLC which usaully plays everything.
Tried installing various codec but no difference .

Ther hardware is is all working fine and streaming video and audio is working fine ?


A:Strance Audio - files not playing

hi, not sure what strance audio is ,but did you try install drivers for your sound card/device
codex and players will not matter if device driver is not working

5 more replies
Answer Match 57.96%

Hi Guys, Hello
My computer is Dell Dimension 9150 with xp Home sp3 and among other programs, Dell Media experience came pre-installed.Recently, when i tried to play some music cd,it did not play and I got following error message.When I tried to play some music already stored on my computer, I recd. the same error message.

DMX APP MethodAdjustPosition in type MyMusic.Plugin.Visualization Pane from assembly MyMusic, Version=1.0. 2131.28103, Culture=neutral, PublicKey=null does not have an implementation

Further, I can play vedio files with sound.I can also play the same audio cd and music files with WMP.I have already re-installed Dell Media experience but to no avail.

Pl. help. thanks

More replies
Answer Match 57.96%

System: AMD Athlon CPU, Asus A7N266-VM motherboard, 256MB DDR RAM, 4GB HDD.

I'm unable to play any audio file using WMP9, Crystal Player & Ulead video editing software.

When I try to open an mpeg file with Crystal, I get a message 'can't init directsound for playing audio'.

When I use WMP9 or Ulead, the video file plays without any sound. WMP9 does not play any audio file - MP3, Wav either from the HDD or the CDRom player. I'm able to play CDs thru my LG CDRom player.

WMP9 gave me the following report :
0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

How I can fix this problem?


A:No audio when playing video files

Hello and welcome to Techspot.

Go into your device manager, and check to see if there are any yellow exclamation or question marks next to your audio devices.

You could also try reinstalling the drivers for your sound device.

If you`ve got onboard sound then you will need to go to your mobo manufacturers website, and download the latest drivers from there.

If on the other hand, you`ve got a seperate soundcard, then go to the soundcard manufacturers website, and download the drivers from there.

Regards Howard :wave: :wave:

2 more replies
Answer Match 57.54%

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:37:32 PM, on 6/6/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16483)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files (x86)\DDNi\Oasis\VAIO Messenger.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe

GMER 2.1.19163 -
Rootkit scan 2013-06-06 12:52:38
Windows 6.1.7601 Service Pack 1 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 ST350041 rev.CC46 465.76GB
Running: abc.exe; Driver: C:\Users\Terry\AppData\Local\Temp\fgtyrpob.sys
---- Kernel code sections - GMER 2.1 ----

INITKDBG C:\Windows\system32\ntoskrnl.exe!ExDeleteNPagedLookasideList + 560 fffff80002ff0000 34 bytes [00, 00, 0C, 02, 46, 4D, 73, ...]
INITKDBG C:\Windows\system32\ntoskrnl.exe!ExDeleteNPagedLookasideList + 595 fffff80002ff0023 64 bytes [04, A0, F8, FF, FF, 10, 60, ...]

---- User code sections - GMER 2.1 ----

.text C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe[3312] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000075b51465 2 bytes [B5, 75]
.text C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe[3312] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000075b514bb 2 bytes [B5, 75]
.text ... * 2
.text C:\Program Files\Sony\VCM Intellig... Read more

A:Audio files playing with no programs running

16 more replies
Answer Match 57.54%

Hello there! Here's the problem. Occasionally, and usually for 3-5 minutes, random audio files will play when nothing is open to play them. The audio also happens to be mostly advertising. I assumed a virus, so I have already run a full system virus and rootkit scan with Avira. Avira didn't find anything. Restarting the computer causes the audio to stop for about 10-15 minutes. Can anyone help me?

A:random advertising audio files playing

Hello and

This is a sign that you have some sort of Malware on your computer, that being said follow the instructions below...

Please read the guide here on preparing logs

and then create a topic here

Good luck

2 more replies
Answer Match 57.54%

Here is a little problem that someone with experience in software might like to help me with. I have been running MS Bookshelf 95 ever since it first came out. It's audio has functioned correctly through all the O/S system changes e.g., Win 98, ME, XP and Vista.
Now in the latest event, My old computer, which was running Windows Vista Home Premium Crashed from drive problems. I purchased a new computer with Windows Vista alreadly loaded on it. Now the audio in Bookshelf 95 will no longer play. I did some research on MS Knowledge base and found an item frow may back which said that in the Win.ini file the [mci extensions] portion of he Win.ini file had to have the file types set, e.g. wav=waveaudlio, and etc for midi and etc. Well the Win.ini file on my new computer did not have those file types set. I went to the file which resides on my C: drive under C:\Windows\Win.ini and opened it and typed in the appropriate settings under [Mci extensions. When I tried to save the file with the changes, the O/S would not let me. The Win.ini file is attached.
Final clinch: Windows Media player will play the wav files in bookshelf if I open it and go to where the files are stored in a file labeled BOOKS on C:\BOOKS. This was done just to rule out the possibility that my audio drivers/codecs might be bad. The were not. So the problem is why isn't the bookshelf program: Program Files\AAMSTP32\APP32\BS9532.EXE"
Finding the wav files and executing them and why can't I chang... Read more

A:Playing Audio Files in Microsoft Vista

6 more replies
Answer Match 57.54%

Don't kill me, I didn't know quite where to post this...

I just downloaded an album from overnet in RAR format.
Tried extracting it with WIN RAR and ZIP GENIUS.

WINAMP & Media player 9 wont play it, and NERO 6 wont burn it.

Have I wasted my Dial up time, or am I missing something??
(no smart comments unless theyre funny)


A:Playing & burning audio RAR files? STUCK!

Downloading albums off overnet is considered piracy & therefore should not be discussed here.

If you happen to own the CD, rip it to your HDD & save your modem the hassle of downloading it.

Thread locked.

1 more replies
Answer Match 57.54%

As soon as I turn my comp on, I hear mouse clickings, but nothing shows on the screen, the all of a sudden I hear random unknown audio files playing in my computer over and over. Please help!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:50:00 PM, on 9/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\VoiceCenter\AndreaVC.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\AOL\1170386951\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\1170386951\ee\services\safetyCore\ver210_5_4_1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WIN... Read more

More replies
Answer Match 57.54%

Here's the link to the topic in the "Am I infected?" forum that I posted up:

As stated in the topic above, Google redirects to other sites when I use their search engine. I also hear random audio advertisements with no visible browser and Microsoft Security Essentials is disabled for some reason. I ran a Malwarebytes scan, removed a few malware, then restarted my computer. Promptly after booting up again, my computer again played audio ads after about an hour or so. In addition, all of the other problems continued to happen.

Currently, all my programs still work correctly, including all browsers and games. My computer runs Windows 7 32-bit Professional.

Any and all help is appreciated!
DDS Log:

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514
Run by Telesis at 0:25:27 on 2012-07-16
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3068.1761 [GMT -7:00]
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C... Read more

A:Google redirect, random audio ads playing, Microsoft Security Essentials disabled

Hi,Please run the followingRefer to the ComboFix User's Guide Download ComboFix from the following location:


* IMPORTANT !!! Place ComboFix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
You can get help on disabling your protection programs here
Double click on ComboFix.exe & follow the prompts.Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal. When finished, it shall produce a log for you. Post that log in your next reply

Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Ensure your AntiVirus and AntiSpyware applications are re-enabled.

---------------------------------------------------------------------------------------------NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

12 more replies
Answer Match 57.54%

Hello,I've been having a problem with Google searching (it keeps redirecting me to sites other than where I want to go) and random audio ads playing in the background with no open browser window. I tried running a Malwarebytes scan and got rid of several malware. However, I re-scanned right after I restarted my system (to finish the scan) to be sure I got rid of everything and, to my surprise, it still picked up one malicious item: Rootkit.0Access. I tried to quarantine this again, but the ads kept playing, Google kept redirecting to the wrong sites, and the virus kept showing up in recurring scans. As of now, all programs work fine such as my video games (I'm a gamer at heart) and Firefox, IE, Malwarebytes, etc., but I'm still having these problems. I should note that I am running Windows 7 Professional as well. I also noticed that Microsoft Security Essentials was disabled - I tried to restart it but said it wasn't an installed service. Scans show that I did have Security Essentials at one point but is now disabled. Any help/ideas? This problem has been happening for a while now (it might have been infected 2-3 weeks ago, but I've recently been on vacation so I couldn't fix it)P.S. I should also mention that I had the Live Security Platinum virus on my system as well, which I removed successfully by using the self-guide on this site. I'm not sure if I was too late in removing it, and if it left some trace of it on my computer.

A:Google Redirect and Random Audio ads playing, Microsoft Security Essentials disabled

Welcome aboard Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

1 more replies
Answer Match 57.54%

Hi there,
The following security updates from Microsoft on Windows 8.1 OS are causing freezing issues with our application (pop-ups/ modal dialogs). The application is a .NET 3.5 Windows forms application.
KB Fix - 3168965

KB Fix - 3153199
KB Fix - 3161664

We found that the issue is caused by the security update for kernel mode drivers that are updating the following file - Win32k.sys - Any update to this file on or after May 10, 2016 through Windows Automatic update is causing the problem.

Our clients do not agree to turn off the automatic windows updates.
Is it possible to setup a GPO to change the Windows Update settings for all PCs in the domain to stop all the new updates to the file Win32k.sys?

Is Microsoft aware of this issue & is there a plan to provide a resolution to this issue in terms of a future KB fix?

Thanks & Regards,

More replies
Answer Match 56.7%

I have random audio files playing in the background when all programs are closed. I have found a couple trojans and removed them but cant make the audio files to stop playing. Here are my logs.

Hijackthis Log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:39:36 AM, on 5/30/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16483)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
C:\Program Files (x86)\Intuit\QuickBooks 2011\QBW32.EXE
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Chris Lummus\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page ={B28CA58F-C328-11E2-9199-A4BADBFAE4E9}
R0 - HKLM\Software\Microsoft\Internet Exp... Read more

A:Random audio files playing in the background. Virus?

16 more replies
Answer Match 56.7%

Am Having a couple of problems.
1st- The computer is a Gateway GT5018E with a Pentium D (2.8GHz) and 3 GB of RAM. We have Windows XP Media Center.

The problem is that an audio file started playing about a week ago when we werent even on the computer. I went to the Control Panel clicked on sound and it stopped (do same thing whenver it does this, maybe once every 2 days).

Also, when we do Google search we get normal returns for the search but when we click on one of the returns, it redirects to some other website.
The computer also has problems with booting up. It will just lock up when we boot up and while things look normal we cannot select anything.

I have McAfee antivirus and when we scan it shows one infected file and says it was quarentined but the problems persist.
I down loaded HJT and here is the log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:36:36 AM, on 8/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WIND... Read more

A:Google search redirects and audio files playing on their own

15 more replies
Answer Match 56.7%

When I am using Microsoft Office or most programs, everything runs fine. But when I try to run a Video or Audio file, the entire system freezes within about 3 to 10 minutes. I've tried the following:
New video card = nothing
Different Audio & Video players = nothing
Scan for virus or malware = nothing
Check for overheating = system is running cool
Paging is OK
Too many processes? = I don't think so. I've been monitoring them while running both audio and video.

I'm at my wit's end. I've been dealing with this since May. Not sure what else I can do to fix problem.

Here is my info:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:07:32 PM, on 10/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Pro... Read more

A:When Playing Video & Audio files, System Freezes

16 more replies
Answer Match 56.7%

I am trying to play Spotify files sitting on my Asus netbook through my Sony hifi system

When I try to connect using a standard 1/4'' stereo cable the sound is terrible with the vocals barely audible on the tracks
I am using the headphones socket on my netbook and connecting to the audio in jack on my hifi.

I am tempted to think it may be the audio driver on the netbook which is Realtek at present

Can anyone help ? I have lots of Spotify playlists which sound awful at the moment

A:Playing Spotify files using a stereo audio cable

Adjust the volume...likely much lower. Standard audio gear uses a standard line level audio signal which is very low level signal.

2 more replies
Answer Match 56.7%

I use a laptop with Windows XP Home Edition, service pack 3. A couple of days ago I started having problems playing video and music files that have worked fine before. Windows Media Player 11 would give the me the error message;

"Your computer is running low on memory. Quit other programs and then try again"

As well as not giving any sound. I wasn't actually running any other programs at the time and the memory wasn't running low, so I tried playing the file in Media Player Classic. No error message, but also no sound. Although sometimes WMP11 doesn't display that message, but still plays the file with no sound.

With music files WMP11 would not give me the error message, but would not play the files either. Having experienced somewhat similar problems before, the first thing I tried was to uninstall and then reinstall the codec pack. However, when trying to reinstall the CCCP, I got the following message;

And a quick search I found out installing to a shorter path name would bypass that, so installed it C:\CCCP and it worked. And it did actually solve the problem, for about a day. But now it's happening again and I have no idea why. I tried the K-lite mega codec pack instead, but it made no difference.

Any ideas? If more information is needed I'll do my best to fill you in.

A:Porblems playing video/audio files recently

This article;


"To disable automatic short file name generation, follow these steps:
Click Start, click Run, type regedt32, and then click OK.
On the Windows menu, click HKEY_LOCAL_ MACHINE on Local Machine.
Double-click the \SYSTEM\CurrentControlSet\Control\FileSystem folder.
Double-click the NtfsDisable8dot3NameCreation value, type the number 1 in the Data box, and then click OK.
Quit Registry Editor, and then restart the computer.
NOTE: Existing files using the short name format will still be available to 32-bit programs, but all files created after this change is implemented will be unavailable to older 16-bit programs."

The default value for enabling it is 0 (mine is).

Check that yours is also.

15 more replies
Answer Match 56.28%

I usually connect my laptop to my tv to watch video files in VLC. Recently, I have been noticing when I connect my laptop to my TV and play these video files, the audio skips so much that the video is unwatchable. This happens with every video I try to open (mostly MKV and AVI files). However, when I play these video files without the computer connected to the TV, they work fine. Could the problem be my TV or my HDMI cable?

A:Playing video files causes audio to skip when connected to TV via HDMI

In VLC, set a delay between audio or video, or for the mkv's you can demux and adjust them. First, I would update your drivers, is this a laptop or desktop?

3 more replies
Answer Match 56.28%

So, an old computer. Lately been having some serious problems with it. The most frustrating one, is that all audio from video playback, will hang for about two seconds, every forty seconds or so. This makes all video files unwatchable. I have no idea what to do. I use a USB headset, and figuring that was the problem, unplugged it, and jacked earbuds into the headphone jack. No change. I've updated all driver, run malware and virus scans. All come back clean. The issue does not occur when playing YouTube videos.

Attached zip file contains MSINFO file, and Event Viewer System log, because browsing the forum, those get asked for a lot.

Thanks in advance to anyone willing to help


A:Intermittent audio hang when playing video files, but not YouTube

Its not a PC sound card problem if it happens with USB headset. When using USB headset you are bypassing the PC's sound card and going digital. The conversion to analog is done inside the headset.

Although sound is affected, its some other PC system problem. The first thing I see is only 2GB of RAM. With only 2GB of RAM you are at real world bare minimum for a 32 bit OS and really pushing it with a 64 bit OS that uses more memory. There is very little left for programs. The only reason to use a 64 bit OS is if you have more than 4GB of RAM.

3 more replies
Answer Match 55.86%

I ripped some audio cds on a Windows 7 pc. The files were somehow assigned random names and folders arbitrarily created. I renamed all the files (lectures) in sequence. When I transfer them to my Galaxy S2, the files again assume random names and are all jumbled (out of sequence). I did this several times.
Thinking about getting a dedicated mp3 player, but budget is pretty tight.

More replies
Answer Match 55.86%

I have random audio files playing. I am at work and can't function without the audio right now. These noises play over all other audio files. If it helps I work for Big Brothers Big Sisters! I recently (this week) ((thought)) I removed spyware protect 2009. Today When I was on google looking for help through IE I was clicking on links being redirected to random sites that were all the same I believe it was shopica. I have had no such issues using Mozilla!

So I just downloaded:
Hijackthis (hopefully included log as an attachment)
Clean up!
rootkit revealer

I know how to restart in safe mode (should I stay connected when I do?)

I merely downloaded all programs listed I have not set them up in any fashion.

A:hacktool.rootkit, packed.generic.200, random audio files playing...

14 more replies
Answer Match 55.44%

Dear Sir,
I'm programming with Adobe Elearning Suite 2.My Exe files can not be opened by system as well on Windows 7 as on Windows 10 .I have filled all information sections bevore the publish.What can I do ?
Kind Regards !
Mursit Hakan Cil

Mursit Hakan Cil (NO SIGNATURE)

More replies
Answer Match 55.44%

Windows Search is not working properly anymore on my laptop (Dell Studio 1558, Windows 7 Home Premium). Somehow Windows Search is able to find a word only in files that I recently opened, instead of all files. For example, the first search for the word "square" returns no hits. However, after opening and closing the file geometry.txt, a second search for that word returns that file as a hit.

- I checked in the control panel that the service "Windows Search" is started and running.
- I checked in the configuration of Windows Search that the folders that I want to be indexed have been selected.
- Yesterday I rebuilt the index, which did not help.

Any suggestions?


A:Solved: Windows Search searches only in files that I recently opened

6 more replies
Answer Match 55.02%

I can sound files for less the 10 mins before this high pitched screaming from the speakers starts i can play audio cd's with this squeal in the background

please somone help

i have a VIA sound device i think its built onto my motherboard, but i need HELP!

A:When playing Audio files my pc suddenly stops then and starts making a siren sound

How do you make the sound stop?

It is coming from the speakers, not from inside the computer?

Is it only when you play audio CDs?

1 more replies
Answer Match 55.02%

I'm really at a loss on what to do here, please help!

I had (not sure what version) Windows Media Player (on my Windows XP computer) and until recently it opened up and played video files just fine, but for the past few days - as soon as I clicked on or tried to play a video file, it said something like:

"Windows Media Player has encountered a problem and needs to close."

This morning I thought I'd download Windows Media Player 11 to see if that worked, but I've found that I have the exact same problem... so I'm really stuck!
Additional Details

Now, it's not just 'one' particular video file that isn't working, it's ALL of my files which usually work perfectly, and yes, I do have a codec installed (specifically - K Lite Codec Pack) . Could it be a virus effecting my media players (I say players because I've found that Google Video and Media Player Classic aren't working either)?

Can someone please help me out, I really need to get it working again!

Thank you!

More replies
Answer Match 53.76%

Hi, i'm new here, and right now, basically, some of the movie files that i have are unable to be opened, or even accessed. For example, if i even try to look up properties when right clicking on the file, it freezes up my computer and exits out of all folders that i haveopened, then comes up with a screen that says DrWatson Postmortem Debugger has encountered an error. The same happens when i try to convert the file from avi to mp4 format, or anyother format. I'm not sure what's going on, so if someone could help me out, i'd really appreciate it. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 2:06:19 PM, on 3/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\PROGRA~1\Grisoft\... Read more

More replies
Answer Match 52.92%

While working at my work computer in our program ... All the sudden music and talk shows and whatever will begin playing through my speakers? No internet open no nothing!!! Itll go on forever then quit and start again sometimes 3 and 4 things at a time and it is so annoying! I cant play anything on here nor have the speakers on for that matter due to the abundance of sound it projects out! Please help me I need to know how to get rid of this
Thank You


Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

3 more replies
Answer Match 52.08%

I've been running Windows 7 for close to a month now and it's been running flawlessly except until now.

I've been having audio play back problems either from Windows Media Player or on Youtube. The sounds become slurry, distorted, laggy every few seconds. I don't quite understand what's causing the problem.

A:Weird new audio problems running Windows 7

I closed bit-comet and it seems to have no problem now.

However if I'm using any browser it has the same problem, e.g. when i click on a link and it goes to a new page or opening the browser. Pretty much surfing seems to lag/distort any audio being played.

I don't have the problem with other windows applications like browsing through folders or opening/closing them.

Any ideas?

3 more replies
Answer Match 51.66%

Ok on my computer, I have another hard drive with the sole purpose of sharing.

I tried changing the name of a file on the drive, and it wouldn't let me! I am logged in as an administrator, however I cannot set the permissions on the drive. When I look at the permissions set, the only one with full control is SYSTEM and "S-1-5-21-1957994488-688789844-854245398-1003" (whatever that means). Not even my administrator account has full control!

I believe this may be the result of hacking maybe and that problem might be taken care of. But how do I set full control permissions again and delete S-1-5-21-1957994488-688789844-854245398-1003?

Btw, I have Windows XP.

Thanks to any responses!

A:Weird Windows Security Problem

7 more replies
Answer Match 51.66%


i have a balloon popping up from a yellow triangle symbol with an exclamation point saying windows antivirus. it says that it is a windows security alert, but there are misspelled words in the alert and when i click on it, it leads to a useless webpage. i think it is a trojan, but none of my antivirus/spyware scanners detect it. is there a way to solve this problem?

More replies
Answer Match 51.24%

Hello all, Thanks for taking time to read this. I am baffled and I could really use some help.So, I will be sitting at my computer, and say playing a game, when out of no where I hear music, or a commercial. So the first thing I do is check my Volume Mixer, and I notice that Internet Explorer is playing sound... But internet Explorer isnt open?!?!I am pretty sure I have a virus. I did a scan a little while back, thought I picked up everything... But aparantly not..Here is my Hijackthis log.Any help would be appreciatedEDIT: I have just noticed the Explorer.EXE file and am suspicous of the capital EXE at the end of the file..Logfile of Trend Micro HijackThis v2.0.4Scan saved at 10:15:00 AM, on 10/08/2010Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Windows\system32\taskhost.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\System32\rundll32.exeC:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exeC:\Program Files\AVG\AVG9\avgtray.exeC:\Program Files\Razer\Copperhead\razerhid.exeC:\Program Files\Razer\Lycosa\razerhid.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Windows\WindowsMobile\wmdc.exeC:\Program Files\Pando Networks\Media Booster\PMB.exeC:�... Read more

A:Windows 7 Playing Random Audio

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

16 more replies
Answer Match 51.24%

Hello everyone,
I have had random semi-muffled audio ads playing in the background for a month or two. This is extremely annoying. They show up in my audio mixer as 'Name Not Available." Any advice would be much appreciated!

A:Audio ads playing in background - Windows 7

Please download Rkill (courtesy of to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
 rKill.exe: (renamed rKill.exe):
Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.
After the tool has finished running, a text file named Rkill.txt should be located on the desktop. Please copy and paste the contents into your next reply.

4 more replies
Answer Match 51.24%

Hello, i hope i can get some help here, as ive seen tons of other users around the net recently getting this same annoying virus or malware, whatever it is, that plays uncontrollable, unstoppable ad-sounds. 
Id like to make a few things 100% clear just to rule anything out for the tech support here.
It started around 8 or 9 am if i remember correctly. I was working on some art; using paint tool sai, watching youtube, and on skype with one of my good friends. Suddenly the computer without warning REBOOTED, without any provocation. I make sure NOT to visit any risky sites; i only frequent,, tumblr, and a few art sites such as Deviantart. I had not visited ANY risky sites or downloaded ANY risky material to cause this virus,  have NO clue how it got on my computer, as i am a generally suspicious and careful person who tries desperately hard to avoid these situations.
Once the system had rebooted, i got back into my skype call thinking it was very weird and by this point i was nervous and anxiety was taking over, but within minutes of the reboot, loud ads, news reports, music, and other stuff started playing shockingly loud, overlapping each others ads sometimes.
It came at regular intervals and was unstoppable. I went into task manager to watch my processes and saw NOTHING out of the ordinary. I have gaming rig computer, and i saw nothing visible [to myself] that could be considered suspicious. I read many sites, i... Read more

A:Audio Ads playing in background on windows 7!

anyone.....? No help? i read similar posts on the forums, it seems this virus is becoming widespread and dangerous. I simply cannot do it alone since it seems it requires professional tech support.
Even if someone just responds letting me know im not alone in this  and they wanna try to help, and they are dealing with the same problem would let a load off my heart. 

7 more replies
Answer Match 51.24%

i just bought a used laptop, and i notice when wearing headphones that i hear a beep, i usually hear it when playing a sound. And if i pause the video i get another beep about 30 seconds after. is this a bad thing, this laptop is a dell e5420 with a i5. i dont know if i ever hear it while regular use on the computer though.

A:Beeps when playing audio on windows 7 x64

Go the Panel for System Sounds and disable system sounds, then see if you still get it.

That is located in the Control Panel/Hardware and Sound.

3 more replies
Answer Match 50.82%

I switched OS to Ubuntu for about a week, LoL didn't run well in Ubuntu so I reinstalled windows 8. When i open playback devices all I have is NVIDIA HDMI Output (port 0) and (port 1), both of which show unplugged and disabled. I have disabled and disconnected devices set to show, but those are all that show. I have reinstalled drivers, reinstalled windows, downloaded Realtek, enabled onboard audio in BIOS, but nothing has fixed the problem so far. When I boot into Ubuntu via USB, the audio works fine.

More replies
Answer Match 50.82%

Hey Everyone, Bit of an issue I've had here ever since I "upgraded" to Windows 10. My audio is playing through both my headphones and my speakers simultaneously. What I've already tried:Uninstalling and reinstalling drivers.Installing Realtek.Uninstalling drivers and then shutting my laptop down, then restarting it. None of these have done anything to alleviate the issue so far. Also, in the other forums I've read on the topic, everyone talks about having either a "Speaker/Headphones" option or separate "Speaker" and "Headphone" options in the playback tab of the sound bar in control panel, but I only have this:   There's only an option for the speakers, even when I enable viewing of disabled devices. Any and all help would be greatly appreciated.

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Answer Match 50.82%

So I built this computer a few weeks ago with Windows 7 Ultimate. Everything sound-wise has been working til a few days ago, but I have been working through some video problems.
Since this started on Friday, the sound mixer/volume control shows sound playing. But nothing comes out the speakers. When I click the top, it doesn't say 'speakers', it says 'Realtek audio'. When I click that, the sound window comes up and under "jacks" it says "rear optical jack." The top says S/PDIF. Those are both formats that I have never used on this system. I've always used only the rear panel analog jack.

Anyways, I feel like I've tried everything under the sun and I'm close to RMA'ing the motherboard. It's that bad. Anyhelp is uber appreciated. Thanks guys

A:No audio in speakers -at all-, Windows is playing sound

Go to the Control Panel/Hardware and Sound and finally the Sound Panel. In the Playback section, your "Speakers" should be set as the default playback device. It sounds like the digital is now set as playback.

9 more replies
Answer Match 50.82%

windows is playing audio files in the background with nothing up and running. Found by terminating the scvhost.exe file that was being a memory hog killed the audio issues, but the audio comes back.
I have done these steps so far
#. program - 1st run( X ), 2nd run detected infections( X )
0. Cleared all system restore points
1. Avast browser Cleaner  - 0,0
2. Emsisoft emergency Kit - 0, 0 
 computer.txt   1.36KB
3. AdwCleaner - 0
4. Super antispyware - 7,0
5. MBAR - 0,0
6. MBAM - 0,0
7. Panda Scan 0,0 - Looked in previous logs and showed that Panda cleared up some infections recently from computer
8. HDS - Hard drive is running fine
9. RKill - Quarentined some items
10. TDSKILL - look at log file
 computer tdskiller log.rtf   218.81KB
11. Combofix - look at log file, post run nothing was running properly so I had to perform system restore back to number 0 to make the computer work at all
 computer combo fix log.rtf   31.56KB
12. Hitman Pro - see log file
 hitmanpro.rtf   1000bytes
13 MBAM - see log file
 malwarebytes.rtf   1.31KB
14. MBAR - see below as i cannot upload any more files/size limit of 4 K
assitance would be greatly appreciated

Malwarebytes Anti-Rootkit BETA
© Malw... Read more

A:Windows playing audio with nothing running scvhost.exe

 Results of screen317's Security Check version 0.99.81  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 Windows Firewall Disabled!  
Panda Endpoint Protection   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
  Adobe Flash Player 11.9.900.170 Flash Player out of Date!  
 Adobe Reader XI  
 Google Chrome 33.0.1750.154  
 Google Chrome 34.0.1847.116  
 Google Chrome Plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log`````````````````````` 

17 more replies
Answer Match 50.82%

My pc is playing audio randomly? just now it played a commercial for frosted flakes in spanish, I've tried scanning my computer and googling what could cause this but i've come up with nothing. Any help would be greatly appreciated. 
Thank you,

A:Windows 7 Computer is playing audio randomly

Hi Ekoroski, Welcome to the forum. Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.  

21 more replies
Answer Match 50.82%

Hi everyone,
I originally posted this topic here:
I have extremely annoying audio ads playing in the background. This has been happening for the past 4-6 weeks. These ads show up as 'Name Not Available' in the audio mixer. So far I have used rkill.exe and was told that I have the latest version of the Zekos virus.
Thanks in advance for your help. DDS log below:
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 11.0.9600.16521
Run by anausied at 16:52:25 on 2014-04-18
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3327.1587 [GMT -4:00]
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ================
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files\McAfee Security Scan\3.8.141\SSScheduler.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome... Read more

A:DDS logs: Audio ads playing in background - Windows 7

Hello tonyroma I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

25 more replies
Answer Match 50.82%

Starting today, I constantly have this audio playing in the background which sounds like some foreign radio with ads. Although it is very feint, I still can hear it. The weird thing is, if i restart my computer, I start hearing it even before putting in my password, meaning it's probably not a program that I need to physically open (chrome, etc). The weird part is that even when I mute my computer, I can still hear it. It's a Lenovo ThinkPad 450s, I just got it this January and I have kept it bloat-free with very few programs installed. I find nothing suspicious in the task manager, and I have ran Adwcleaner, Malware bytes, and Windows Defender full scan and they've caught nothing. I would very much appreciate any help I can get on this. I am posting this in the security subforum because others with this problem seemed to relate this to a Trojan. Thank you for taking your time to read this and I eagerly await for your responses.

A:Audio Ads and Radio playing in the background Windows 10

Hello sungholy and Welcome to the BleepingComputer.  
 My name is Yılmaz and I'll help you with the cleanup of malware from your computer.
Before we move on, please read the following points carefully.
Please complete all steps in the specified order.
Even if tools don't find malware, I want you to post the logfiles anyway.
Please copy and paste the logfiles directly into your posts. Please do not attach them unless you are instructed to do so.
Read the instructions carefully. If you have problems, stop what you  were doing and describe the problems you encountered as precisely as  you can.
Don't install or uninstall software during the cleanup unless you are told to do so.
Ensure your external and/or USB drives are inserted during always the scan.
If you can't answer for the next few days, please let me know. If  you haven't answered within 5 days, I am assuming that you don't need  help anymore and your topic will be closed.
If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now!
I can not guarantee that we will find and be able to remove all  malware. The cleaning process is not instant. Please continue to review  my answers until I tell you that your computer is clean
Please reply to this thread. Do not start a new topic
As my first language is not English, please do not use slang or idioms. It could be hard for me to understand.
Please open as administrator  the com... Read more

0 more replies
Answer Match 49.98%

first time poster here, and completely lost over this. about 6 months ago I started getting background ads on my computer and I can't remember exactly how. i've been working out of town since then and just today was able to start my computer for the first time since. now I haven't heard any ads yet, but in the process of trying to update everything to the latest drivers and versions, I keep getting an error in win update that fails everything it tries to update.  can anyone help me please.  here is my dds.txt:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17041  BrowserJavaVersion: 10.71.2
Run by Jay at 22:53:26 on 2014-12-01
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.16325.12494 [GMT -5:00]
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Fi... Read more

A:i have audio ads playing in background and windows update errors

Hello and welcome.  Please follow these guidelines while we work on your PC:Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.”  Absence of symptoms does not mean your machine is clean!Please do not run any scans or install/uninstall any applications without being directed to do so.Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.   Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

3 more replies
Answer Match 49.98%

Hello, Hopefully someone can help. I am trying to view a dvd Store bought by the way. It play only video, no audio. I have tried a dvd I had made some time ago and audio works. I have downloaded AC3 filter still the same. Any other suggestions?

A:No Audio when playing dvds on windows media player

What software DVD Player are you using? Are you getting any sound on your system at all? If so, try VLC player (free) and see if that works.



2 more replies
Answer Match 49.98%

I am using windows vista and using windows media player 11 to watch dvds. The english audio does not work when playing dvds, even though US english is the default setting and I select US english in the dvd settings. The background music plays and with one dvd I managed to hear some dialogue. Every other language that I select (e.g french, german, english for hearing impaired) works. I have tried numerous DVDs so it is not a dvd problem, and I have tried those dvds on a laptop and it works fine. So it is not an audio problem, nor a faulty dvd. Am I missing a codec or something or is it in the wrong region (I live in Australia) I dont have any other dvd players on this computer so I can't test it out that it is just a WMP problem. Any suggestions? Thanks!

A:Windows media player not playing english audio?!

download media player classic and see if it will play the dvd's properly

1 more replies
Answer Match 49.98%

Ok - Windows Gurus.

I have windows media player on the machine. Everything has worked smoothly for months now. I now have a problem with media player 10. When I click on a link to view streaming video, the clip will buffer for a bit, then the 1st frame of the video comes up/freezes and the audio continues on.

If I close media player and click on the same clip, both the video and audio work fine. What is causing the video to freeze (audio continues to play) when I click on the video clips the first time around.

If I try to play something locally, there are no problems. It is only with streaming content and this is a new issue. Software wise, I have been authoring a handful of DVDs but outside of that, nothing has changed.

I have tried to reinstall media 10, reinstall the codec packs etc. All other media players play fine (real audio, winamp etc)- no video freeze. So this is only inherent to wmp10. Weird.

Any other thoughts on what has been altered to cause the video freeze?

I am all for suggestions and thanks in advance for the help!


More replies
Answer Match 49.98%


Since this week, I'm experiencing strange behaviors of my sound installation.

At times, the Windows Audio Service does not start. The "Audio Endpoint Builder" and the "Multimedia Class Scheduler" do have started. I tried some fixes, like changing the NDIS value (which led me to completely reinstall the system on Monday 6th), looking for registry keys that don't exist so I don't have to delete them, etc.

The strangest part is this: if I uninstall and reinstall the drivers, at the next reboot, although I do have sound, my profile gets corrupted and I get the "systemprofile\desktop not available" message, with the mandatory black desktop that follows:

Then, after rebooting a second time, my desktop profile comes back… but the audio service won't start anymore again!
This happened with two sound cards: the integrated sound chip of my motherboard, and the Creativy Audigy SE I bought to replace it, thinking Creative's drivers were better. For both hardwares, the drivers used were the latest I could find on their respective websites.

Moreover, I have deleted all Creative drivers via Driver Sweeper… but the drivers for the sound card are still there after a reboot and the sound works again. But if I install Creative's drivers, I get back to that retarded "systemprofile\desktop not available" message.

I don't understand why Windows behaves like this. And yes, my Windows... Read more

A:Weird behavior of Audio Service and Audio Endpoint Builder

If both the Integrated audio and the Soundblaster are both enabled, there can be conflicts and sound problems.

If you want to use the SoundBlaster, disable the Integrated audio in the BIOS.

9 more replies
Answer Match 49.56%

I've been having a problem recently with windows audio. For some unknown reason the windows audio service keeps failing/crashing but I've noticed this has been happening when using my music player then playing a youtube video in Chrome. After that all sound stops and I can't hear it. I can get sound back by manually restarting the windows audio service but its annoying to do every time I want to listen to music and play a video or something after. To clarify I've been using said music player and chrome for a long time now but this problem has been happening just recently. I've also tried updating flash player to no avail.

More replies
Answer Match 49.56%

Windows Media player keeps getting interrupted by "things" other programs?
Media player keeps getting interrupted by "things" - other programs I guess. Both while playing mp3's and music videos. It doesn't shut down. It just sort of shorts out the music... until I guess whatever is finished bothering it.

It happens
-When I try to rename files or move them around in Windows Explorer [not the ones playing].

-While on the internet. No certain reason that I can see. The websites/webpages I have open don't appear to have any media player music playing. It happens when I use either IE or Foxfire browsers.

Is there a button or something I can select that can keep Windows Media Player from being affected by other programs? It is verY irritating.

I have the following MUTED in volume control:

Thanks so much!

Okay... I asked this question awhile back and a gentlemen said he thought my my system is working too hard and when any other activity is required there is insufficient CPU time left for the video or audio, so it pauses. But he couldn't say ... he needed my specs.

My specs are

Windows 2000
Dell Dimension
Ms 2000
Dell 498 Mhz processor
BIOS version 4.0 release 6.0

Please can anyone help? Thanks so very very much.

A:Windows Media player is pausing.... while playing audio/video

6 more replies
Answer Match 49.56%


I've been stuggling with this for a few hours now and am at the end of my wits..

I've got two audio devices that I would like to link to my PC at once.
I've got one plug connected to the back panel, and one to the front. But one always cuts off the other. In my sound devices, the system registers them both as: "speakers, VIA High Definition Audio, Standard device"

Is there any way that I can connect them both at once, and still have both of them outputting audio?

I hope the internet will save the day!

Many thanks in advance!

A:Multiple audio playing devices, playing the same sound at once

If you use realtek,
Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting
Otherwise You're pretty much screwed, only other way is to use Virtual audio cable, but you'd have to set it up every time you booted (and it costs 20$)

3 more replies
Answer Match 49.56%

I have a new Medion Akoya P7360 (MD 8855) PC running Windows 7. I have been using Skype, and on one call my cousin couldn't stop laughing, he said I sounded like I'd been breathing in helium! I eventually pinned it down and discovered that it happens every time the PC goes into Sleep mode. After power-up, I can ring the Skype Call Testing Service (echo test) and it echoes back my message perfectly. If I put my PC into Sleep Mode (or allow it to do it automatically) then revive it, it raises the pitch of the microphone by about 5 semitones. I have tried a USB Phone, and this sounded OK. The only way I can resolve it at the moment is to re-boot the PC. I'm at a loss to think what the problem could be. I'm pretty sure I have the latest drivers. Anybody got any ideas?


A:Weird audio pitch change on Realtek HD Audio

have you tried another microphone?

19 more replies
Answer Match 49.14%

Sorry, software newbie here

I've been getting this message for heaps of things recently:

First noticed it trying to use Trillian's profile editor, now noticed it applies to anything that connects the Internet to one of my programs... but I can still play games and chat... If that makes any sense. For example, Bad company 2 can be played online, but the updater causes this problem. I also get it trying to run programs rather than save them when I download, and uploading anything anywhere just comes up with errors.

I couldn't update Spybot or Malewarebytes but I re-downloaded the latest versions of both and scanned to no avail, a few pieces of minor tracking cookies and the like, which I deleted before restarting, to find the same problem. Registry checkers all say that everything's fine, and messing with security settings in ways suggested in a few places on this forum didn't help. so... plz help, I feel like I've tried everything.

A:Files can't be opened


First off, Welcome to SF.

Second, What is your anti-virus?

9 more replies
Answer Match 49.14%

When I download software (or an app from CB) and open the download I find that often at least one file, when I open it, has become unusable. In appearance the file is now shown as an oblong outline with the top rt. hand corner turned down. Inside is a square with three 'tear drop' shapes side by side.

When I click to open, a pop-up opens and advises that I should check the web to find a prog with which to open the file. I've not found a prog yet with which to do this.

Please, does anyone recognise any of this ? It's dogged me for months and
ruined any chance of using good d/l's I urgently need in order to earn cash.

Using: XPpro/ Firefox/ AVG/ I'd really appreciate some positive help. Please, don't speculate : I'm 76 and very slow. I really need positive help !

A:D/L files cannot be opened.

[/QUOTE]When I click to open, a pop-up opens and advises that I should check the web to find a prog with which to open the file.[/QUOTE]

Can you tell me what file's you are referring to?, are they .exe file's, torrent's? or something different?

2 more replies
Answer Match 49.14%

I have :

tried running the regedit thing when creating a file and naming it reg with the correct coading as found online

tried downloading an exe xp file found online to correct problem

tried manually opening with but have no idea the correct exe file to open it with there are thousands in system 32

When i went to hkey classes and i tried to follow steps online, the exe folder only has one other folder in it, and that is default and content type. I read there was supposed to be more.

I have restored my system but this is still a problem.

When i go to 'set associations' exe is not there. If i download a file and its exe on chrome though it works through the browser.

A:EXE. Files cannot be opened and have tried EVERYTHING!

Hi,file association problem run the attached .zip file and double click on the returned .reg file select "merge" Restart computer

Attachment 86194

9 more replies
Answer Match 49.14%

My pc was updating automatically when I switched it on this morning. When the updating finished and log on the system, I cannot open anything, even internet explorer, all files. It shows"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."Please tell me what is the problem with it, what should I do to get it back to work?

A:all files cannot be opened

Can you try safe-mode and/or last known good configuration - perhaps the last known etc. first?This link discusses Last Known Good Config etc.: try the System Restore Point routine, which simply restores the operating system to a time previous to the updates...This link discusses System Restore Points... Restore Points option may resolve it.. so perhaps worth a try first?Do NOT entertain/try the Factory Restore/Reset routine; as this "will' very likely erase all your "personal" files in the process. Before going down that path one would be wise to try the above options first; and also take relatively simple steps to safeguard your personal files - before going to a true Factory Restore/Reset...

5 more replies
Answer Match 49.14%

My os is windows7 evaluation copy build 7100.Yesterday, I installed the Deepfreeze 6.61 on my computer.At first,everything works well,but questions came at my second reboot.Driver C is not accessible.
When I doubleclick the shortcuts on my desktop ,the corresponding programs doesn't run.It says'These files can't be opened'.But some of them can be run from the start menu.And the kaspersky,Deepfreeze didn't start when windows boot,their icons didn't show on the notification area.Maybe the problem is Deepfreeze.I want to uninstall it,but I can't call it out by the hot key Shift+Alt+Ctrl+F6.Worse still,most of the system programs such as task manager are not working.
Somebody help me please,thank you very much.

A:Help!'These files can't be opened'

Have you tried booting into safe mode? Usually you can do this by pressing F8 during boot up and a black and white menu will appear, you can now choose SAFE MODE. Once you get to your desktop try uninstall the software as usual. Then reboot.

5 more replies
Answer Match 48.72%


Some days ago, i wanted to borrow my laptop to my friend, so for security purpose i right clicked on each drive and on Properties \ Security \ Group or user names \ Edit and i checked "deny" box for all items for the users. it worked fine and ll drives were locked.

Now, i want to regain access to my files and folders but i have some issues.
i went back the above procedure and checked the "allow" box. It gave me access to open drives and folders but i can't open any file!?
It seems like i have restricted myself and i can't get out of it

I also tried below procedure:
right click on drive \ properties \ security \ Advances \ Owner \ Edit \ Administrator (Replace owner on subcontainers and objects)

it didn't help

Note: my user is Administrator
I Use Win 7 Pro 32 bit

i really appreciate any comment


A:Windows 7 Pro security for files and folders has restricted my files

When changing permissions, only do so for Groups and specially the User's group. Right click on the "Computer" icon and choose "manage". Then go to "Local users and groups", then "users". Look for the default Administrator account, the original and turn it on if it is off. Log in as that account and set permissions again.

2 more replies
Answer Match 48.72%

I noticed that very occasionally, my computer will hang. Nothing will respond, not even Ctrl+Alt+Delete, and the only way out of it is to force a shut down by holding down the power button.

I also noticed that this has always occurred when audio is playing. The audio will loop infinitely once the computer hangs. Sometimes, when I hold down the power button for a while, the system will unhang. Other times it will not.

OS: Windows 7 Ultimate 32-bit SP1
Sound card: Realtek ALC662
I should also mention that the machine is a laptop!

I can't update to the latest Realtek drivers because that causes the sound to start crackling and fizzing really badly (stupid bug). I also don't have any minidumps as the computer doesn't get a BSOD, it just hangs and I have to force shutdown.

Any ideas on how to solve this problem or what I can do to help you solve this problem?

A:System Crashes While Playing Audio, Audio loops indefinitely

What is manufacturer and exact model number of laptop?

Run Belarc -

What is BIOS date?

Don't post Belarc output - keycodes are in the listing.

Regards. . .



16 more replies
Answer Match 48.72%

Hello everyone. I am using a old-ish Toshiba laptop with Windows Vista. So, every time I'm playing songs on YouTube, then open FL Studio 10, FLS 10 won't let me play or record any audio. When I look at the "ASIO4ALL" box it has A little red "X" on audio output(I use "Realtek HD Audio" if that helps). Now when I stop the internet audio/YouTube and restart FLS 10, the little red "X" is gone and all the sound works... I was wondering how to play Internet audio while playing or recording audio on FL Studio 10 is there something I can tweak with the laptop audio or some better sound program I can download free(or not free)and not have to get a new sound card??? Thank you for your time. Peace.

A:How to play Internet audio while playing or recording audio on FL Studio 10

Please use the font I've changed your post to above. Otherwise, apart from hurting the eyes of the reader, you'll seem to be like shouting.

Recording from youtube, be it whole clips or the audio track, is against youtube's TOS.

Therefore closing this since we cannot help.

2 more replies
Answer Match 48.72%

Audio cd's stop playing after a minute + also having trouble ripping audio cd's to my computer.

09-08-2011 11:57 AM

I need some help and not sure what to do next? Seems this problem is common but I can't seem to get it down. I'm far from a expert so please help me...

My dad has a Compaq presario SR5550f w/ Vista 32bit w/ service pack 2 up to date.
When he try's to play audio cd's he get's this message.

Windows Media Player cannot read the CD. The disc might be dirty or damaged. Turn on Error correction, and then try again.

CD player plays only 1 minute and 3 seconds before error-ing out (although still plays DVDs). So, I thought Ok, let me rip his music and he can play off his comp. But when I try to rip audio it's goes about 20% and gives me a read error.

So, I turned on Error correction and nothing.

Seen in a few forums that I should update the drivers.

I uninstalled the burner driver from the device manager and nothing still.

I updated his Nvidia graphics driver just fine but it didn't find any thing for the motherboard?

I also updated his audio driver from the hp website.

So, after all that I thought maybe it's a hard ware issue? So, I changed out this burner for a new one and it still does the same thing?

have tested other cd-rs & retail audio disc. For some reason it's just audio's and ripping?

The other day he watched a whole dvd movie just fine!

I'm gussing it's a driver ... Read more

A:Audio cd's stop playing after a minute + also having trouble ripping audio cd's.

10 more replies
Answer Match 48.72%


Starting about a week ago whenever any audio is being played through my computer (speaker or headphone) I will hear a buzzing sound and occasionally the audio with skip. This happens weather I am playing audio that is being streamed from the internet or that is on my computer directly.

I have tried several things to fix this problem including installing all windows updates that are available as well as updating my audio drivers.

I am running windows 7 home premium 64 bit. My computer model is hp pavilion dv7t quad 6100 and I have IDT high definition audio codec driver version 6.10.6381.0 which my computer says is the latest driver version. Updating to this version has not solved the problem, however.

Any help with this problem would be greatly appreciated. If there is additional info that is neccesary, please let me know and I will post it.

A:IDT High Def Audio, buzzing sound when playing any sort of audio.

Unplug the speakers from the PC and see if you still get the buzz with headphones. Some "buzz" problems can be related to "AC power ground loop" problems if some separately powered devices are connected.

Noise and skipping are problems that have been posted here before. There is no "one fix" for that. There are possible hardware problems, drivers (including video drivers), Interrupt issues, Wi Fi caused, etc.

Skipping can be because the other device that is on the shared Interrupt that the sound is on is interrupting the sound. Sound is always on a shared interrupt (IRQ) with a higher priority device. You can try this: go to the Device Manager, RIGHT click on the entry for the IDT and then LEFT click "Uninstall". DO NOT check the box to uninstall the drivers. Then restart the PC and when Windows starts it will detect the sound and reinstall it and some times put it on a different shared IRQ.

3 more replies
Answer Match 48.72%

My wife accidentally downloaded the Iexplore.exe virus/Windows XP Recovery virus from her spam e-mail. It has hidden all of the desktop shortcuts and redirects any Google search as well as plays random audio from videos or ads at random intervals while the computer is in use. Attempted to use rkill and MalwareBytes to remove it in the past using the help guide but the virus has come back stronger than ever. Help!

DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_23
Run by Administrator at 18:03:08 on 2011-06-30
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1015.486 [GMT -5:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:&#... Read more

A:Infected with Windows XP Recovery w/ TDSS (Google redirect and phantom audio playing)

Hello and welcome. Please follow these guidelines while we work on your PC:Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I?ve given you the ?All clear.? Absence of symptoms does not mean your machine is clean! Please do not run any scans or install/uninstall any applications without being directed to do so.Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed. Download ComboFix from one of the following locations:Link 1 Link 2 VERY IMPORTANT !!! Save ComboFix.exe to your Desktop * IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this linkDouble click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agr... Read more

22 more replies
Answer Match 48.3%

Windows 7 Ultimate 32 bit
UAC Disabled
Toshiba Satellite p300

Hi there,

I turned on my computer this morning and suddenly all hell has broken loose. Every time I try and open an exe file I get a Windows Security alert box telling me that:

"These files can't be opened. Your Internet security settings prevented one or more files from being opened."

I've read through every thread I can find on the topic and none of the "answers" have worked for me.

I can start programs (and essentially open exe files) if I open them via an associated file type. For example I managed to start firefox by opening an .html document and I've got thunderbird open through the use of an .eml file.

I can't start cmd, regedit, msconfig etc... unless I boot the computer in safe mode with command prompt. Safe mode by itself still produces the same "Windows Security" dialogue boxes.

I have tried the following common "solutions" with no luck:

1) Right click the exe, click Properties
Click the Unblock button
Click OK

2) Adding exe to Control Pannel > Windows Defender > Tools > Options > Excluded file types

3) Start / Control Panel / Internet Options.
(Internet Options control panel appears)
Click "Security" tab.
Click "Local Intranet"
Drag slider to "Low"
Click "Sites" button.
Click "Advanced" button.
Enter the IP Address of the NAS / SMB/ CIFS / whatever server and click &quo... Read more

A:Help: These files can't be opened. Your Internet...

Rather than suffer with this problem, I would try a system restore, that is what the feature is for.

In lieu of that, what happened last night? Did you install a new program, was there any other incident that could have caused this?

If there is no other answer, it could be a virus. Run your Anti Virus. Download and use Malwarebytes.

You can also try to disable your A/V, see if that helps.

9 more replies
Answer Match 48.3%

For the last 4 months or so my Dad has been unable to open his Office files which show up with the extension *.ZEPTO - this looks like ransomware although he hasn't received one. I just found out about it which is why it has been 4 whole months - I personally would not have been able to live that long! Logs below - thanks for any assistance.
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 13-10-2016
Ran by John (administrator) on ANTIPODEAN (14-10-2016 04:08:58)
Running from C:\Users\John\Downloads
Loaded Profiles: John (Available Profiles: John)
Platform: Windows 10 Pro Version 1607 (X64) Language: English (United Kingdom)
Internet Explorer Version 11 (Default browser: Edge)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Conexant Systems Inc.) C:\Windows\System32\CxAudMsg64.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2... Read more

More replies
Answer Match 48.3%

I had found a solution to this problem before, but now I can't find it. I want to display a list of all files (and websites) I have opened. Not just the Recent Items on the Start menu. It was a folder and it had a list of all files (maybe shortcuts?) opened going back I don't know how long.
Thanks for your help. EZ

More replies
Answer Match 48.3%

Every time I try to open any of my files/applications/programs, the computer opens up a media player. Can't access anything ending in .exe
What do I do?? What is causing this??

A:All files ending in .exe can't be opened

12 more replies
Answer Match 48.3%

Hi,my husbands laptop got lately the issue, that he can't open files. He always get's this messageI used google and found some posts and I tried them and still the same issue :-( .... Anyone out there who can help me to fix the problem?OS: Windows7 64bitFirefox 3.6.12

A:These files can't be opened - message

Expand 'Show Details' and see which files can't be opened. Then click on the blue lettering telling you "Why can't these files be opened" and see what it says.

24 more replies
Answer Match 48.3%

Some of the files in my documents (Word documents, Excel docs, pictures, etc.) cannot be opened any more because some hacker left a note saying that payment must be made at in order to decrypt the files before I can use them again. I've heard of this being called file ransom (CryptoWall 2.0).  Norton 360 scanned one of the folders involved and found nothing.  Can anyone tell what my options are right now?  Also, how would the hacker get into my pc in the first place?  Could it be by simply clicking on his site?  I'm pretty careful about not installing unknown .exe files.  Does anyone have any ideas of how this happened and what I can do in the future to prevent it from happening? Also, I've used Norton for over 10 years.  Was this a case of Norton missing it?  If I purchase new anti-virus software, does anyone have a recommendation for a good one that wouldn't miss something like this?Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum.~ Animal

A:Some of my files cannot be opened any more because a hacker wants me to pay him

A repository of all current knowledge regarding CryptoWall is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQReading that Guide will help you understand what CryptoDefense does and provide information for how to deal with it and possibly decrypt/recover your files.There is also a lengthy ongoing discussion in this topic: CryptoWall - new variant of CryptoDefense. Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.ThanksThe BC Staff

4 more replies
Answer Match 48.3%

Dear All,

Please kindly give a hand

A:Local Css Files Cannot Be Opened

Open it in a text editor.

1 more replies
Answer Match 48.3%

I missed a couple of BBC programmes and can NEVER get iPlayer to work, so I downloaded the programmes as .wmv files.

When I run them in WMP the colours are bizarre. To illustrate this I did a 'print screen', but when I saved and re-opened the image the WMP screen was black, though the rest of the screen was fine. Instead I had to photograph the screen, and though the quality is grim, you can probably get the idea!

Other .wmv files (installed with Windows) run perfectly.

Anyone know what the problem is?



A:Weird colors with .wmv files in Windows Media Player 9

It's probably the way the video was encoded and WMP9 can't handle it. I don't use it much.

Try mpc-hc or VLC. Both play a variety of files out of the box. Not need to install extra codec. You can download the zip/7z from below and unzip the files to a folder and run the exe. Or download the installer.

Another option:

10 more replies
Answer Match 48.3%

I have WINXP and am having the following problems:

System extremely slow, freezes from time to time, and must wait 30sec-2 mins for it to become active again. Once in a while internet connection goes down randomly. Also windows error box pops up from time to time with error messags stating problem with program and must close, some of the listed programs were "o.exe" "knC.exe" "fischauge.exe" - google search yeilded negative results for such files. I've used SpyBot, Kapersky online, avg rookit, eset, lavasoft adaware... still no luck...


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:42:20 PM, on 12/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.ex... Read more

More replies
Answer Match 48.3%

First of all I would like to say thank you in advance for your help.Before you get to my log let me inform you of the steps I have already taken:Deleted temp files using CCleanerScaned computer with current McAfee found and deleted ~5 issuesScanned with Spybot S&D, only found 1 registry issueRan Spysweeper off GeekSquad MRI CD, found only minor threatsRan CombofixRan Dss for log fileWindows Media player issue: There is a hidden dir in my user dir and it contains 39,999 "avi" files that are only about 39k, they open in Windows Media Player but then redirect to a website to download CODEC.exe.Also, there is an empty folder on the root of c: called 'QooBox' i read some where last night that QooBox was malware and I dont know the truth to that i just thought i'd let you knowI attached, virus scan results, dss, and combofix for your review.Thank you again!Below is the dss log as requested........------------------------------------------------------Deckard's System Scanner v20071014.68Run by heyltjerose on 2008-05-04 17:20:56Computer is in Normal Mode.---------------------------------------------------------------------------------- HijackThis (run as heyltjerose.exe) -----------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:21:04 PM, on 5/4/2008Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16643)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Win... Read more

A:Internet Explorer Popups / Windows Weird Wmp Files

Hello there and welcome to BleepingComputer. My name is Charles and I will be dealing with your log today. As you can probably see our HijackThis Team is incredibly busy at the moment, but I apologise for the delay you have experienced. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A HijackThis LogThanks,Charles

2 more replies