Tech Problem Aggregator

# Visiting inlaws. Found major issues on their computer

Q: Visiting inlaws. Found major issues on their computer

My father in law has quite a mess on his pc. I know there are several viruses and he has installed a program called TrustedAntiVirus. I can't access the Control Panel, no icon anywhere. Can't even reset the clock, I get an error stating "This operation has been cancelled due to restrictions on this computer. Please contact your system administrator".

He has Norton 360 installed but it wouldn't run until I turned off some startup items in msconfig. I'm including a HijackThis log and Kapersky log. Thanks in advance for any help.

Here is the HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:39:28 PM, on 12/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdiserv.exe
C:\WINDOWS\system32\lxdicoms.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Creative\VoiceCenter\AndreaVC.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\DOCUME~1\BENCRO~1\LOCALS~1\Temp\clclean.0001
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ben Croker\Desktop\hijackthis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=4070123
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=4070123
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: My Web Search Bar BHO - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\1.bin\W6BAR.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: WeatherBug Browser Bar - powered by MyWebSearch - {8EAB99C9-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\1.bin\W6BAR.DLL
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [VoiceCenter] "C:\Program Files\Creative\VoiceCenter\AndreaVC.exe" /tray
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [SBI] C:\Documents and Settings\Ben Croker\Local Settings\Temporary Internet Files\Content.IE5\WA8Z7XT1\install_sbd_en[1].exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/...ad/tgctlcm.cab
O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/act...a/nprdtinf.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1177883466468
O20 - AppInit_DLLs: murka.dat
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 11394 bytes

And a log from a Kapersky scan:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, December 24, 2007 6:45:42 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 27/12/2007
Kaspersky Anti-Virus database records: 498455
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 56554
Number of viruses found: 10
Number of infected objects: 20
Number of suspicious objects: 0
Duration of the scan process: 00:49:04

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-12-24_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\11AD44CD.htm Infected: Exploit.HTML.IframeBof skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\index.qbs Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\70C1686A.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\ABAD6DCC.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Documents\desktop.ini Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Desktop.ini Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\PS2Trial.wpl Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\AlbumArtSmall.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\AlbumArt_{EFFDEB51-C913-4EE1-8B2A-C80112057955}_Large.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\AlbumArt_{EFFDEB51-C913-4EE1-8B2A-C80112057955}_Small.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\Beethoven's Symphony No. 9 (Scherzo).wma Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\desktop.ini Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\Folder.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\New Stories (Highway Blues).wma Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Music\Sample Music\Thumbs.db Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Desktop.ini Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\Blue hills.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\desktop.ini Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\Sunset.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\Water lilies.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures\Winter.jpg Object is locked skipped
C:\Documents and Settings\All Users\Documents\My Videos\Desktop.ini Object is locked skipped
C:\Documents and Settings\Ben Croker\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\AUPNP.log Object is locked skipped
C:\Documents and Settings\Ben Croker\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\Ben Croker\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\Ben Croker\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Documents and Settings\Ben Croker\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\Ben Croker\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Ben Croker\Desktop\smitfraudfix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Ben Croker\Desktop\smitfraudfix\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Ben Croker\Desktop\smitfraudfix\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Ben Croker\Desktop\smitfraudfix\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\Ben Croker\Local Settings\Application Data\ApplicationHistory\cli.exe.c88dbd71.ini.inuse Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\Application Data\BVRP Software\NetWaiting\MoHlog.txt Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\History\History.IE5\MSHist012007122420071225\index.dat Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\Temp\clclean.0001.dir.0001\~efe2.tmp Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\Temp\Perflib_Perfdata_858.dat Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\Temp\Perflib_Perfdata_b24.dat Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\Temp\~DFF35D.tmp Object is locked skipped
C:\Documents and Settings\Ben Croker\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Ben Croker\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Ben Croker\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\dbc2e.ht1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\dbdam Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\dbdao Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\dbeam Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\dbeao Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\dbm Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\dbu2d.ht1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\dbvm.cf1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\dbvmh.ht1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\fii.cf1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\fiih.ht1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\hp Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\hpt2i.ht1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\rpm.cf1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\rpm1m.cf1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\rpm1mh.ht1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\rpmh.ht1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\safeweb\goog-black-enchashm.cf1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\safeweb\goog-black-enchashmh.ht1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\safeweb\goog-black-urlm.cf1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\safeweb\goog-black-urlmh.ht1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\safeweb\goog-malware-domainm.cf1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\safeweb\goog-malware-domainmh.ht1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\safeweb\goog-white-domainm.cf1 Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\4a52d37bb3c2\safeweb\goog-white-domainmh.ht1 Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\Bonus\Log\Shazam.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWAD.dat Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWADMT.dat Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWAS.dat Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWAS.ldb Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\MyWebSearchWB\bar\1.bin\NPMYSRWB.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.i skipped
C:\Program Files\MyWebSearchWB\bar\1.bin\W6PLUGIN.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.l skipped
C:\Program Files\Norton 360\Log\AutoProtect.log Object is locked skipped
C:\Program Files\Norton 360\Log\AVContext.log Object is locked skipped
C:\Program Files\Norton 360\Log\AVManual.log Object is locked skipped
C:\Program Files\Norton 360\Log\Backup.log Object is locked skipped
C:\Program Files\Norton 360\Log\CUInternetPageViewHistory.log Object is locked skipped
C:\Program Files\Norton 360\Log\CUInternetSearchHistory.log Object is locked skipped
C:\Program Files\Norton 360\Log\CUInternetTempFiles.log Object is locked skipped
C:\Program Files\Norton 360\Log\CUWindowsTempFiles.log Object is locked skipped
C:\Program Files\Norton 360\Log\EmailScan.log Object is locked skipped
C:\Program Files\Norton 360\Log\InternetSecurity.log Object is locked skipped
C:\Program Files\Norton 360\Log\ISIntrusionPrevented.log Object is locked skipped
C:\Program Files\Norton 360\Log\ISIOTraffic.log Object is locked skipped
C:\Program Files\Norton 360\Log\ISNewNetwork.log Object is locked skipped
C:\Program Files\Norton 360\Log\LiveUpdate.log Object is locked skipped
C:\Program Files\Norton 360\Log\NCO.log Object is locked skipped
C:\Program Files\Norton 360\Log\VABrowserSettings.log Object is locked skipped
C:\Program Files\Norton 360\Log\VAIPAddresses.log Object is locked skipped
C:\Program Files\Norton 360\Log\VAWeakPasswords.log Object is locked skipped
C:\Program Files\Norton 360\Log\WDFScanner.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP131\A0012122.EXE Infected: not-a-virus:AdWare.Win32.WeatherBug.a skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP145\A0013310.exe Infected: Trojan.Win32.Small.wv skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP145\A0013352.exe Infected: Trojan.Win32.Small.wv skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP147\A0013437.exe Infected: Trojan.Win32.Small.wv skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP147\A0013463.sys Infected: Trojan.Win32.Obfuscated.ml skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP147\A0013466.sys Infected: Trojan.Win32.Obfuscated.ml skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP149\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\medichi2.exe Infected: Trojan.Win32.Small.wv skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log Object is locked skipped
C:\WINDOWS\system32\user32.dat Infected: Trojan-Clicker.Win32.Agent.ph skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\cc514.tmp Object is locked skipped
C:\WINDOWS\Temp\cc515.tmp Object is locked skipped
C:\WINDOWS\Temp\cc516.tmp Object is locked skipped
C:\WINDOWS\Temp\cc517.tmp Object is locked skipped
C:\WINDOWS\Temp\JET7041.tmp Object is locked skipped
C:\WINDOWS\Temp\JET712B.tmp Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

A: Visiting inlaws. Found major issues on their computer

Hi, welcome to TSF.

Can you post a fresh HijackThis log? The log you posted is 6 days old.

3 more replies

I'm at their place and their computer is in need of serious help. They're on dialup so any major utility downloads will have to wait for our next visit, but any advise would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 11:53:25 PM, on 11/12/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSGLOOP.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WEBSCANX.EXE
C:\WINDOWS\SYSTEM\MSG32.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\SYSTEM\3dmoused.exe
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\WINDOWS\SYSTEM\USBMMKBD.EXE
C:\PROGRAM FILES\CD-WRITER PLUS\HP SIMPLE TRAX\HPCRON.EXE
C:\PROGRAM FILES\CD-WRITER PLUS\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\CAERE\OMNIPAGEPRO90\OPWARE32.EXE
C:\PROGRAM FILES\PNY ATTACHé\SHWICON.EXE
C:\PROGRAM FILES\MICROSOFT MONEY\SYSTEM\REMINDER.EXE
C:\WINDOWS\RunDLL.exe

A:Trying to help inlaws' computer (HJT attached)

go to this site and download these tools and once you get both
adaware Se 1.6 and spybot, update both of them.

Set adaware to do a full system scan and deselect, "search for neglible risk
entries". Click next to start the scan. Delete everything adaware finds.

reboot and now run spybot

Spybot: Search and destroy.

Delete what spybot finds marked in red. After updating spybot hit the
immunize button.

reboot again
With CWshredder close all browsers and programmes and select the FIX button.

All tools can be downloaded at the link below and found on that page!
. Trend micro CWShredder
. SpyBot search and destroy

http://www.emsisoft.com/en/software/free/

update A2 DO NOT run a scan yet. You will do that later in safe mode.

* A window will open and choose SAVE, then DESKTOP as the destination.
* On your Desktop, click on Cleanup40.exe icon.
* Then, click RUN and place a checkmark beside "I Agree"
* Then click NEXT followed by START and OK.
* A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
* Click OK
* DO NOT RUN IT YET

Now run A2, do a full system scan.

* Run Cleanup:

* Click on the "Cleanup" button and let it run.
* Once its done, close the program.

have hijack this fix these entries. ... Read more

1 more replies

I tried to follow the preparation guide and run DDS, but i just got a message saying "FINDSTR.exe is not recongized as an internal or external command, operable program or batch file." So here is my HJT log. Hopefully someone can help. I have run Spybot and it found quite a few infections, but now finds none and the system is still unusable.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:15:48 PM, on 4/14/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exeC:\Program Files\WZCBDL Service\WZCBDLS.exeC:\PROGRA~1\AVG\AVG8\avgemc.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\Program Files\AVG\AVG8\avgcsrvx.exeC:\WINDOWS\system32\rundll32.exeC:\WINDOWS\system32\rundll32.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\Explorer.EXEC:\Program Files\D-Link\Air USB ... Read more

A:making inlaws computer useful again

2 more replies

My in-laws called me about this problem. Upon boot up, they get non-system disk or disk error. Of course there is no disk in the a drive. If booting with a boot disk, then the contents of the c drive can be viewed with a dir command but if anything tries to write or tries to be run from the hard drive it says sector not found reading drive c. It doesn't matter what file it is, none can be accessed off of the hard drive. I tried the sys command from the boot disk again nothing can be written the drive and same error. I'm stumped now. Supposedly this all started after Mcaffee cleared a virus for them. I'm skeptical about that being the cause though because they said it was the nimda virus and the symptoms do not match at all.

Any ideas?

A:[SOLVED] HDD problem with inlaws computer

12 more replies

sorry double post newb mistake

More replies

Thanks in advance for the help. Helping inlaw mother of 2 teenagers who think weather bug, mysearch ect. are great.

Logfile of HijackThis v1.97.7
Scan saved at 12:35:25 PM, on 11/6/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CSBB\CSV7P070.exe
C:\Program Files\support... Read more

A:monthly inlaws computer clean up

Hey m1zz0u, welcome back!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

You have an outdated version of HijackThis. Click here to get the latest version of HijackThis.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro. Make sure to select the Autoclean option. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan... Read more

1 more replies

hijack log (in process of installing sp2)
Logfile of HijackThis v1.99.1
Scan saved at 12:23:28 PM, on 2/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\winupdt.exe
C:\WINDOWS\System32\sposl1.exe
C:\windows\system32\msnavc32.exe
C:\WINDOWS\system\mlkg.exe
C:\WINDOWS\System32\sysmonnt.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\cidaemon.exe ... Read more

Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.

Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

Scan your pc with Housecall. Its a free online scanner. Be sure to put a check the box beside AutoClean

Then doubleclick HijackThis.exe, and hit "Do A System Scan And Save Log". Make sure all Windows and Browsers are closed.
When the scan is finished, best to save your text file in the same folder as where you put HiJackthis.
Create a New Thread in HiJackthis Log Help Forum and Copy/Paste the info from your saved Hijackthis log file into your new topic.
Please include that you have already used the above programs so they do not instruc... Read more

1 more replies

Hi my name is Jeff, on my inlaws pc. First received messages that tried to infect my pc from facebook. I gained access to the hijacked facebook account and changed the password on a different pc. came to this pc and i went in and disabled many programs from the msconfig for the start menu and ran avg and adaware. seems to be running fine for me but when i left they told me it found a trogan. adaware put this in quarantine "Win32.Adware.MyWay". will post HJT log and
dds attach and root repeal

DDS (Ver_09-12-01.01) - NTFSx86
Run by Woods at 19:17:12.87 on Fri 01/01/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1141 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG ... Read more

A:Facebook was Hijacked on Inlaws computer

16 more replies

I've been landed with my in-laws computer to troubleshoot. They are just computer-savvy enough to get rid of the password-protected administrator account I set up, and set themselves up as administrators!Anyway, the computer has been playing up, failing to reboot properly, so I took a quick look.(I've just added this bit, not trying to bump, just providing more details...The situation is that if you reboot the computer, it starts to start up, gets so far, then bluescreens and reboots again. You then get the usual Safe mode option of starting. I booted in safe mode and it still bluescreened and restarted. If you try to restart in normal mode, same again, it basically sticks in a loop. However, if you switch off the pc for 10 secs, and switch on again, it boots up fine in normal mode.)After reaming out dad-in-law about setting himself up as system admin, I poked around. In the windows security log there are several errors relating to corrupted files having bad hashes, mostly these files are BitDefender files (particularly bdselfpr.sys and bdfsfltr.sys), but also a windows system file called mdc8021x.sys (I have copies of the corrupt files and they scan clean with BitDefender on my PC.) I also installed and ran SuperAntiSpyware, and straight away a log entry showed up for a corrupted SASENUM.SYS. All points to the possibility of an embedded nasty in my book.I've also run diagnostic tests to verify no hardware issues.So anyway, ran HijackThis, and the log is attached.Logfile... Read more

A:Suspect Infection Of Inlaws Computer (log Included)

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Also make sure you have already followed the steps outlined below:Preparation Guide For Use Before Posting A Hijackthis LogThank you for your patience.

1 more replies

i clicked an imgur link this evening and avg popped open with an alert that it had detected and deleted some sort of exploit, in a panic i didnt get the full name of it. simple as that really, thought it would be best to check with you guys to make sure it isnt hiding, or anything else is cheekily hiding too.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17041  BrowserJavaVersion: 10.45.2
Run by mykie at 3:03:52 on 2014-06-06
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.3020.716 [GMT 1:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwor... Read more

A:some sort of flash player exploit found by avg when visiting imgur.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/536803 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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To whomever this may concern,

My computer has become nearly unusable. Startup takes a good 20-30 minutes, it randomly powers off and back on completely (As if one was restarting, except not gradually, but with cutting the power instead), applications have stopped launching, the list goes on! In addition, on startup, I occasionally get this error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

BCCode: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001A1BDC8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102113-28750-01.dmp
C:\Users\Parker\AppData\Local\Temp\WER-112757-0.sysdata.xml

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Can anyone help?

Thanks,
Park~

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Here are some of the issues:1. When clicking on a link from a Yahoo search I get redirected to another site.2. I get random popups3. I get random sound bytes.4. I get Stack Overflow at Line .... messages often5. Computer is running very slowHere is what I have done hoping to resolve issues.1. Did a Trend Micro scan2. Did a Malwarebytes scan3. Did a Microsoft Security scan4. Downloaded TDSS Rootkill Removal Tool but bus unable to get it to open.I have read through the forums and guides searching for a fix for my issues with no luck. I'm praying that there is someone there who can fix these issues.Thanks.*Moderator Edit: Moved topic from Windows to Am I Infected? to explore the possibility of malware. ~ Queen-Evie*

A:Major Computer Issues

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:

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Ok, I wouldn't say its "major", but I'm having issues with my "downloads" folder. There is a file in it I want to get rid of, but everytime I click on the folder, Windows Explorer goes into "not responding" and freezes. I can't delete the downloads folder, which is problematic, because my antivirus keeps getting stuck trying to scan it.

Any way I can get rid of that stupid folder, or at least the file inside? It's just an exe file, it's about 1.3 gigs.

Rukio

A:Major issues with my computer.

Welcome
See if unlocker can help
Download Unlocker 1.9.1 Free - Get rid of error message like Error deleting file or folder, cannot delete folder: it's being used by another person or program - Softpedia
for Vista and Seven
http://www.sevenforums.com/tutorials...nd-prompt.html
and
http://winhlp.com/node/39

6 more replies

MY COMPUTER DETAILS-Windows 7 Home Premium-Service Pack 1-Gateway ZX6900-Intel® Core™ i3CPU [email protected] 2.93GHz-4GB (3.80 GB usable)-64-bit Operating System-Internet Explorer 9-Computer Name: PrivatePC-Computer Description: Private-Workgroup: ************-Security Programs: Miscrosoft Security Essentials, Malwarebytes, CCleanerMY COMPUTER ISSUES 1) Google is homepage, but whenever I click on a search result, I am redirected.2) Under Computer, then Gateway (c:), I have the following folders listed and all have a + beside them to expand to other folders:a) Program Filesb) Program Files (x86)c) Windows- under this folder there is a System 32 folder AND a SysWOW64 folder3) Under Users, it lists the following accounts:(the only accounts I actually have to log into are a) ****Family AND B) Guest) which are below...a) ****Family (with + by it)b) ****Family Standard (with + by it)c) Guestd) Mcx1-****Family-PC (it has 2 programs in it)4) When I right click A PROGRAM, click "Properties" and then "Compatibilty", it shows one of the following three scenarios: 1. A check mark in compatibility mode box and Windows Server 2008 (Service Pack 1) chosen, OR 2. A check mark in compatibility mode box and Windows 7 chosen, OR 3. There is no check mark in the compatibility mode box and has Windows XP (Service Pack 3) in the box and grayed-out.5) Sometimes, Programs I select or links I click on will not run6) I often get a box pop up that says "something caused in... Read more

The utility automatically selects an action (Cure or Delete) for malicious objects.
The utility prompts the user to select an action ... Read more

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Hello, I've been having BSOD problems for a while now, just now it's taken me four restarts to log into windows (blue screen during/just after windows xp logo loads up).

The message frequently quotes the driver_irql_not_less_or_equal message and *sometimes* (normally doesn't) names a file (atapi.sys for example and others). Although I've had other BSOD (something about page files).

The only hardware I recently installed was a new 512mb stick of RAM since one of the old sticks (I had 2 256mb ones) failed and the new stick runs under a different speed (333Mhz) whereas the two older ones were at 400Mhz so they couldn't run together.

A:Major computer issues (BSOD etc)

The ram is probably your issue as that is not how you add ram....you need to match density, cas latency and ecc factor, then speed. Using same mfgr, model and speed seldom even works so the best way it so got to sites such as www.crucia, kingston or corsair.com and put in your pc model or motherboard model and then purchase the exact model numbers suggested only.
But in any case you need to give us the entire message as well.

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Hello there for all of you guys reading this-- I have quite the problem on my hands. I've been building computers for a few years now and I've never had a problem like this before.
----------------------------------
Computer Specs:
PS: Alliance 450W Power Supply
CPU: AMD Athlon 64 3700+ (Socket 939)
MB: ASUS A8V Deluxe (AGP8x) (Socket 939)
RAM: Corsair TWIN-X 2x512MB PC3200
GFX: GeForce 6200 256MB
HD1: Maxtor 7200RPM 120GB IDE (8mbit Cache)
HD2: Seagate 7200RPM 160GB IDE (8mbit Cache)
CD1: Lite-On 16x DVD/CD-rom
CD2: Plextor 42x/24/48 CD-R/RW
OS: Windows XP Professional
-----------------------------------
So as you can tell from the above specs, that even though I can't afford top of the line equipment, I have a pretty good gaming setup (aside from the video card ). Before I get to the problem, I must tell a story on how I began to build this computer, please bare with me, for it does sort of relate to the current assessment that can be done.

About 6 months ago my friend purchased the motherboard that I was using, and he also was using around the same specs that I have. After about 6 months he wanted to upgrade his video card and noticed that the best cards out there are no longer AGP8x and instead PCI-e, so he was forced to buy a new motherboard. He had absolutely no troubles with this motherboard, and I was the one who both built his computer and took it apart and swapped the motherboards. After he got his new one, he told me that I could have this motherboa... Read more

A:Built new computer- having major issues

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Here are the DDS Logs- DDS.txt & Attach.txtI didn't run GMER since it's for 32-bit systems...1) Do you not see a redirect issue? Or any other problems? 2) Why do I have both a Program Data & a Program Data (x86) folder?3) Why a System 32 folder AND a SysWOW64 folder?4) Also, whenever I attach an item anywhere- to an email, to this log- I get a box that pops up like 20 times that says: User Account Control (box title), Do you want the following programs to make changes to the computer? Then it has the Adobe Logo and says: Program Name: AcroRd32.exe, Verified Publisher: Adobe Systems Incorporated, File Origin: Hard drive on the computer- and a Yes or No box. When I click no, it keeps popping up.4) I ran Network Diagnostics today and here is the info from the log:Network Diagnostics LogFile Name: 2D553544-5E1B-44B0-9981-9EC7AD8DED3E.Diagnose.Admin.0.etlOther Networking Configuration and LogsFile Name: NetworkConifguration.cabPublisher DetailsWindows Network DiagnosticsDetects problems with network connectivity.Package Version: 1.0Publisher: Microsoft WindowsDDS.txt Log.DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.4.1Run by **** Family at 20:15:30 on 2012-06-04Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.2466 [GMT -5:00].AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Micro... Read more

A:Major Computer Issues Continued

Bloopme...Are you there? I moved this over to this log as you directed 2 days ago...

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ok first off 2-3 days ago, my netbook stopped picking up wireless internet, I couldn't figure out why, It works fine when plugged in, but unplugged nothing, I have gone online and checked everything and everything setting wise is where it should be, but thats not the major issue. Tonight about 4 hours ago I was on my computer, dell desktop ( dont have model right with me) everything was fine, ate dinner came back and computer was off, said weird. Wife came in and said internet is out, so I reset router and all that, never came back on. tried to restart computer got windows screen, no loading bar and freezes, says no boot disk avail after a minute I went to boot menu and there is cd drive and another choice, I read on my phone to pick 2nd choice nothing, restart, same thing. went to f2 menu said to put hard disk as 1st boot choice as it wasnt, changed it and still nothing. Our laptop went out 2 weeks ago an acer, and the hard drive was fried totally and the computer was barely 2 years old, then we were given this desktop less than a week ago and now this. I havent installed any real programs on it yet except printer, sony camera software, mozilla firefox.. etc and all of a sudden dead. Im running out of options, and my wife needs a computer this week for college classes, this is a bad time for this computer to go out. Any help would be greatly appreciated

A:major system issues more than computer

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My computer has ground to a halt, it takes up to 30mins to start up and when I tried to do a system restore it took 3 hours and didn't work. Now that it's up and running, everything takes and age, and it sounds like there are so many processes running yet CPU is low - here is the hijack this log - please help, my dissertation is due in next week and I need this working!

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 23:21:36, on 28/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synapt... Read more

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Hey guys,
you always manage to help me and im extremely thankful...but i have another issue.

i am running Windows XP Professional
When i start up my computer, it doesnt go into the Log In screen, where it gives an option to who can log in (you know, it has my name, my sisters name and my other sisters login). It goes straight to my account - but thats the least of my problems - my taskbar is pretty much gone - i cant see my start button or the quick launch buttons, when i press the "windows key" on my keyboard, my start menu opens, but i dont cant see anything like "Run", "Search", "Help", "Control Panel" etc. I can only go into "my programs" (and even that doesnt look normal).
Anyways, when i try going into my Device manager its says something about a mmcndmgr.dll error and how its not installed properly - and a few of my programs, when i try opening them up, it says something about the folder C:\WINDOWS\System32.
I've tried running a HJT log, and i can run it, though i cant open it up because my Notepad isnt working - i've tried other to open it up in other programs but nothing is working.
I've tried doing a System Restore, and that too is not working - i've tried many checkpoints and all say it cannot be restored. I can't open my disk fragment program either
thanks guys!!

If you can start in safe mode choose Last Known Good Configuration and see if that cures the problem.If not, boot into safe mode again and choose Safe Mode with Command Prompt and see if you can start system restore from there - Start the System Restore tool at a command prompt1. Restart your computer, and then press F8 during the initial startup to start your computer in Safe Mode with a command prompt.2. Log on to your computer with an administrator account or with an account that has administrator credentials.3. Type the following command at a command prompt, and then press ENTER:%systemroot%\system32\restore\rstrui.exe4. Follow the instructions that appear on the screen to restore your computer to an earlier state.http://support.microsoft.com/kb/304449/

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Ever since i got this computer the internet has been extremely slow (i bought it off ebay... i no now better!)Ive rebooted it and made no difference, heres my specs and etcThe internet runs great on my other computer, but on this one whether its ethernet or wireless its extremely slow?Any help is much appreciated

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Ok so I built my computer and everything worked fine. I loaded XP professional on it and WoW and SC2 Vent etc. I then ran some updates (one of which was the new drivers for my gtx 460) and I began having problems opening programs. Every time I would open firefox or WoW, it would crash. I reinstalled windows XP and it seemed to fix it but the error has now returned (after I tried to install the gtx 460 drivers again). I reinstalled windows again and did not install the new drivers this time but the error remains. I've reinstalled windows multiple times now and have done nothing except install SP2, install drivers from the CDs, and load firefox. Now the problem seems to only happen when I open WoW or SC2 or when I try to load flash content (like youtube) on firefox. I really need help because I am begining to suspect it is my hardware. Here is a rundown

AMD Phenom II x2 555 (4 cores unlocked)
4GB G.skill ripjaws ddr3 1600 RAM
ASUS M4A785TD-V EVO mobo
MSI hawk talon attack gtx 460
500GB WD hard drive (cant remember model but I doubt it would matter)

Please offer my any suggestions on what the problem is

A:Major issues with computer, cannot load programs

Perhaps you didn't configure your overclock correctly. You used DDR3 1600 RAM and the following is your RAM standard: DDR3 1800(O.C.)/1600(O.C.)/1333/1066/800 ECC,Non-ECC,Un-buffered Memory. I believe you have to overclock your system to utilize 1800 and 1600 RAM.

When faced with your choices of RAM supported by your motherboard, I have always chosen the fastest RAM that doesn't require overclocking so I don't have experience configuring the overclock.

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Upon starting up my Windows 7 Home Premium 64bit gaming computer today, major issues have arisen. I have fund that most things are disabled in services. some things i was able to get back up and running by setting to manual/auto and starting them, but many core things give me "Windows could not start [Service name] service on local computer. Error 1068: the depenndency service or group failed to start".
What i cannot do includes but is not limited to:Connect to the internet
Change color scheme from classic
uninstall a program

I have tried to reinstall windows (and go back to factory settings, but that gives me "windows cannot copy files required for installation. the file may be corrupt or missing. make sure all files required for installation ar availble and restart the installation.. Error code 0x80070241.

Looking at this ive come to the conclusion that "Virus = Very yes" and while i understand i'm pretty screwed here, ive dealt with quite a few viruses, but this one has me stumped. And honestly i literally hadnt downloaded anything the last time it was running, so all should be fine, but its clearly not. Help would be greatly appreciated!

A:Many major issues with my Win7 computer after starting up

If you reinstall windows from dvd ... a virus is not active!! Did restore to factory settings actually did something? Same question for reinstall win7.

What service can't be started. Give me some examples. Check the properties of those services and go to dependency tab. Start those services listed there (the ones it depends on) first.

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My desktop computer is experiencing major problems. Back in May 2010 at some point my computer started experiencing some issues, which later resulted into more problems... listed below.

1. It takes a long time to start/boot, usually about 20-30 before even login screen to sign onto windows. (during this time it is only a black screen with the cursor) Once I sign in, it takes an additional 15min to boot everything up to the desktop.
2. I cannot get any internet connection; hardwire or wireless.
3. My CD drive no longer opens when the button is pushed; It does make the attempt however quickly retracts.
4. When inserting a flash drive or external hard drive; nothing is recognized. Both drives function completely on other machines and have previously worked on this machine before.
5. I cannot drag and drop any files of any type at all, even on the desktop.
6. At certain points when trying to explore the c: drive the computer freezes up.
7. I cannot access msconfig, even as an administrator.

I ran SpyBot like normal, even in safe mode and it found 6 PUPS from MyWay.MyWebSearch - However since I cannot get on the internet and I'm unable to load from a external drive I cannot run an updated version of SpyBot. So I went out and purchased a new laptop, however I have very important information that is needed and have no way of getting to it. Any advice or suggestion/help would be greatly appreciated.
PS – I am using my laptop to post this information about my infected pc, b... Read more

A:Major Computer Virus/Malware/Trojan Issues?

Can anyone give me any type of advice?
Currently I am trying to install HiJackThis onto the infected pc via 3.5Floppy which was downloaded from another computer and because the infected computer will not recognize any external devices, flash or hard drive I have no other way of installing this program. Also, whatever this infection is I cannot get onto the internet and therefore cannot process a direct install.

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Ok, I don't know if anyone can help me on this one or not; it's going to be difficult (perhaps) considering the limited information I can give. I recently put together a new computer for my girlfriend, but didn't have the time to stay during the entire Windows installation. Apparently, while XP was installing (my girlfriend had gone out) her mother attempted to follow the prompts eek: ); during this she mis-typed the serial key, and didn't know what to do... according to her, the installation froze. She couldn't tab to get back, and it didn't recognize the mouse. She restarted the computer, and apparently was able to get windows to install. My girlfriend called me later to tell me that "the screen is all wrong, the colors don't look right." Upon asking her what the problem was, she replied "the screen." 'Describe it to me' "it's the monitor". 'No, what's wrong with it?' "THE SCREEN DOESN"T LOOK RIGHT!!!". Heh. You can see what i'm dealing with. I had her go into desktop settings to crank the resolution up to at least 1024x768, and high colors; after she hits apply, nothing happens.
I told her to install the drivers for the graphics card. She's tried twice; each time it goes through the driver installation, and tells her to restart. Upon restarting, it goes to the Windows loading screen, and then (as best I can tell from what she's telling me) the monito... Read more

A:Solved: Major issues with installing Windows XP Pro on new computer.

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I do not want to type down wrong assumptions. Please ask questions and I will answer to the best of my abilities. I hope we can trouble-shoot this.

A:Clean installed Windows 10. 2 major issues persist. 1.Freezing. 2.My computer sh

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I do not want to type down wrong assumptions. Please ask questions and I will answer to the best of my abilities. I hope we can trouble-shoot this.

A:Clean installed Windows 10. 2 major issues persist. 1.Freezing. 2.My computer sh

We cannot troubleshoot without details...Kinda like "my car is making noise"...

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So I have a computer from the Stone Age (a gateway computer from 2001 that runs Windows ME). I was working today on trying to speed it up by doing a number of different things. I was about to run my computer in safe mode, but when I restarted my computer to try to get it into safe mode, I didn't remember how. I pressed the wrong thing and ended up in the "BIOS Setup Utility." I am smart enough to know not to mess with anything in the BIOS, but when I existed from it all I got was a blank black screen with a blinking cursor. I restarted the computer and I got the following message:

"The Hard drive was not found. Consult the Trouble Shooting section of your user' manual, etc."

Now I don't know if I accidentally did something when in the Bios Setup Utility or if my computer coincidently decided to die on me. The computer freezes all the time and gives me all sorts of problems. Should I go the Bios Setup Utility and hit "Load Setup Defaults" and see what happens??? Would doing that at least allow me to figure out if the problem really lies in the BIOS? Would doing that erase my hard drive or will everything be okay?

Please help me... I have some files I want to get off of my computer.

A:HELP- Major Computer Prob- "Hard Drive not found"

a computer that old probably needs a CMOS battery replacement. Without it you will not be able to get into BIOS.

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Hi all. Ive been battling this issue for a few days now. whenever i visit sites such as myspace or espn.com, when im either searching around on the sites my computer will lock up. i can hear it processing information as if it were getting sent massive amounts of information, yet when i check the sites on another computer in my house i dont have these issues. i tried disabling javascript and it worked for part of the problem, but when i started to search the website further, i encountered the issue again. This occurs with both internet explorer and firefox, and my flashplayer and windows media player are both updated. ive searched my computer with spybot and adaware.

A:Computer locking up when visiting certain sites

Try reseting you security permissions. Goto tool > internet options > security tab. Click on default level, then set it to low hit apply, then move it right back to medium and hit apply. This will put it back to microsoft recommended settings. let us know if that works.

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I saw reunion.com posting my personal info on a google search of my name. I never gave that info. I called and they said they created that account for me from public info. However, when I clicked on the site, something downloaded and now my PC is slow!

IBM ThinkPad T41 / Win XP.
HJT below!

Thank You!!!!!!!!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:11:50 PM, on 8/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
c:\program files\lenovo\system update\suservice.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_pr... Read more

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Hey all Iam tryinng to fix my parents computer. They keep getting "warning visiting this site may harm your computer" when in I.E. I understand this is Malware but shouldnt of Norton 360 have caught this?Anywayz here's the HiJack this LOG, Iam also trying to learn so If someone can explain what iam looking for in this log?Here it is:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:03:07 AM, on 7/30/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Microsoft LifeCam\MSCamS32.exeC:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\RealVNC\VNC4\WinVNC4.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Expl... Read more

A:warning visiting this site may harm your computer

Here is the DDS Log:
DDS (Ver_09-07-30.01) - NTFSx86
Run by Administrator at 10:49:09.23 on Thu 07/30/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1534.996 [GMT -4:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe

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Hi,

I need your help. My website "http://www.how-to-manifest-your-desires.com/" is listed by Google as a dangerous site that may harm your computer. The problem is that I don't know how to fix the problem. I have looked through the code to see any suspicious code but cannot see anything suspicious.

I'd appreciate if someone perhaps has experience with this sort of thing. See warning message below!

Thanks,
Jimmy

---------------------------

Warning - visiting this web site may harm your computer!
Suggestions:
Return to the previous page and pick another result.
Try another search to find what you're looking for.
Or you can continue to http://www.how-to-manifest-your-desires.com/ at your own risk. For detailed information about the problems we found, visit Google's Safe Browsing diagnostic page for this site.

For more information about how to protect yourself from harmful software online, you can visit StopBadware.org.

If you are the owner of this web site, you can request a review of your site using Google's Webmaster Tools. More information about the review process is available in Google's Webmaster Help Center.

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So today I logged on to wikipedia only to see the sopa blackout message. within two minutes my firewalls detected numerous incoming and outgoing connections. then my desktop froze followed by all commands. I then turned my computer off. waited. then turned it back on. after going to the black xp screen it reboots to the "we apologize for the inconveinice but windows.." last known config-reboots to the we apologize screen. start normal-same thing. safe mode works. I ran malwarebytes in safe mode and it found the following threats:
trojan.winlock
pup.removeWGA
exploit.drop.7

after scan and necessary reboot, my computer gets caught in the restart loop with no way to start windows except choosing safemode or safemode with networking. and the threats keep reappearing. they will not go away!

A:Computer infected after visiting wikipedia during the blackout

You need to click on the Report button (bottom left corner of your post) and request being moved to the "Am I Infected" forum.

21 more replies

Hi all,

First post bc I can't find a good answer to this question anywhere.

I play guitar and as such, I frequently visit www.ultimate-guitar.com. For the past few months, whenever I visit the site, there is a good chance of my computer spontaneously just shutting down. It doesn't happen every time, but it happens a good portion of the time that I go to the site, and it only ever happens on that site.

I'm currently running 64-bit Vista Home Premium. This happens on both Chrome and Firefox.

A:Computer shuts down when visiting specific website

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Over the last few days, any time I try to visit youtube my computer completely freezes.  The mouse doesn't move, I can't push ctrl+alt+del, nothing at all works.  The screen just freezes while the page is loading.  The computer doesn't seem to be busy working when it freezes.  It seems to just stop completely.  I do not have this problem with any other websites.  I have scanned for viruses with Spybot and Malwarebytes.  I downloaded Ccleaner and used that too, as I thought it might be some sort of registry error.  No issues have been found.  There are no other sypmtoms of problems with the computer.  It is not running slowly.  Everything seems normal except for youtube.

I am using Firefox 20.0..1  There are no strange add ons or toolbars that I use.  I use Windows 7.  Any ideas what might be causing the problem?

A:Visiting youtube causes computer to freeze completely

I did a little more experimenting, and discovered that the problem only seems to be when using firefox.  Chrome and Internet explorer load the page.  I did, however notice that the Samsung ad at the top of youtube had an error loading.  The problem with Firefox seems to occur at the moment the Samsung ad finishes loading.  Perhaps it is related specifically to that.

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after i restarted my computer everything looked to be fine until i went on to craigslist and all of the sudden this malwareweblink.com (http://malwareweblist.com/block.php?id=2036-2&url=http://vancouver.en.craigslist.org/forums/?act=Q&ID=144014843)

took over the screen and says my computer is at risk and it gives me two options

continue unprotected or get security software

i am running avg for firwall spyware and antivirus. this doesnt only happen with only craigslist it happens with almost every website i go to. not every time either but 50% of the time.

if i click continue unprotected it goes back to the website i was previously at but then pops up again. so i tried to click get security software and it takes me to a website to purchase antivir antivirus (http://malwareweblist.com/1/?id=2036-2)

so i belive this is a virus or somthing so if anyone can help me with this problem would be great thank you

please see the attachments as well

A:Warning! Visiting this site may harm your computer!

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

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Ok, Im DESPRATE for help right now, and im going to explain my whole situation which is grim...
I have a SONY VAIO 2.53 GHZ P4 Processor, 512 RAM, Windows XP pro (not so valid edition) 2 year old Comp. And I have 2 hard drives both 200GB, C: (windows and programs) D: video editing files...

I have a project to turn in TOMORROW... I could get in Big trouble and Fail a class if i dont get this done TONIGHT

SITUATION:

Last Night I noticed when I was editing that some of my avi exports were all distorted and fragmented... So i figured "I havent EVER ran defrag (stupid me) on this hard drive maybe I should defrag it" So I looked into a defrag program called "diskeeper" I defragged C: (windows drive) and attempted to defrag D:.... I came to my comp and discovered an error that just said failure with the drive or something... After that I could not access (D I restarted, diskcheck did not work, and I dont want to do system restore... I posted on another websites forum and someone said I probably went over the 137GB limit... I think when I went over the 137GB limit, it possibly overflowed over some kind of boot files or something that lets windows read the disk i dont know (not that techincal with computers)So i looked into that, and I have an ATA card... and Windows NO service pack XP pro... Ive heard things about having a 48 bit bios or something... And after installing WINDOWS XP SP1... I try to get on my computer and i load windows.... It says "welcome&... Read more

A:Major Major Urgent Issues!!! Help!!!

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(not sure if i put this in the correct section sorry)

Im with BT Broadband at the moment, earlier today there was a new update, im guessing for the router, so i downloaded it.

Since then i have been getting the above warning on certain sites i try to enter which i have been on before with no problems (for instance, the BBC website).

Is this just coincidence or did the update do this?
... and if so, does anyone know how i got about un-installing the update?

Thanks.

A:Google - Warning visiting this website may harm your computer.

Its not u only. Everybody is having it as google is partnering with another team to do this.

However it is gone for now

3 more replies

Hijack this log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:24:12 PM, on 6/6/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\trcboot.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\drivers\ldlcserv.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Symantec Sha... Read more

A:Computer is slow and fan or something makes a lot of noise when visiting some pages

Hi - its been 48 hrs since I originally posted. Please help.

Thanks
nbhide

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I did a spyware scan, it found 94 , including the smitfraud. My computer is running very slow and sometimes freezes all together. Please find my log enclosed. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:56:47 AM, on 26/10/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\WINDOWS\SOUNDMAN.EXEC:\WINDOWS�... Read more

A:smitfraud found in spyware & very slow computer issues

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please reply to this topic stating that you still need help and I will work with you on resolving your computer problems. If your problem has been resolved, please post a reply letting us know so we can close your topic.

Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, feel free to create a new one.

Once again, I apologize for the delay in responding to this topic.

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Any time I try to access the internet I get " Internet Explorer Warning - visiting this web page may harm your computer".
I can't access the internet from that computer.

If I try to run any programs I get "Security Warning - Application cannot be executed. The file is infected. Do you want to activate your antivirus now?"

Can you guys help?

Thanks
Tim

A:Internet Explorer Warning - visiting web site may harm your computer

Never mind fellas... I fixed it myself!

Thanks anyways!!

1 more replies

I have an infected laptop running XP Pro SP3. It had Spyware Protect 2009 on it but I was able to stop the sysguard.exe process and delete sysguard.exe from the Windows subdirectory and from the HKEY_CURRENT_USER\....\Run registry hive. There is still at least one other major problem. IE 7 is redirected to display "internet explorer warning visiting this web site may harm your computer" most of the time. I can get to google sometimes and even search something but when I try to follow a link - I get the redirection message. It also prevents me from running a system restore and most of the scanning software such as malwarebytes, SDfix and several others. I was able to run HijackThis but when I tried to post the report, it redirected me again so I saved the log file to a thumbdrive and logged onto an uninfected computer to post this.

I'm attaching the log file.
hijackthis.log   10.75KB

A:internet explorer warning visiting this web site may harm your computer

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I was able to kill it with RKill, but there are still some lingering issues going on.
When I try to connect to the internet via Google.com I get this message "Internet Explorer Warning - visiting this web site may harm your computer!"
I have run Malwarebytes and Microsoft Security Essentials.
They have removed numerous Trojans etc, but I still get the Internet Explorer Warning - visiting this web site may harm your computer!
When I tried running HIJackThis, I get a message "For some reason system denied write access to the Hosts file...."

Any clue how bad it really is?

Thanks,

Gilly68

A:Internet Explorer Warning - visiting this web site may harm your computer!

2 more replies

We just started having this problem today at one of our computers at work, we run on Windows XP. Every time I navigate to a new web page (even here), I get a pop up warning:

Internet Explorer Warning - visiting this web site may harm your computer!

Most likely causes:
The website contains exploits that can launch a malicious code on your computer
Suspicious network activity detected
There might be an active spyware running on your computer

What you can try:
Activate Antivirus 360 for secure Internet surfing (Recommended).
Check your computer for viruses and malware.

Can you please help me get rid of this? I have tried to attach the 2 things that came up with the DDS

A:Internet Explorer Warning - visiting this website may harm your computer Antivirus 360 Malware

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Hi,

My father-in-law's computer appears to be overrun with any number of things. Spybot and AdAware have both failed. Here's the log that we got with HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 7:05:02 PM, on 4/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hkcmd.exe

A:HJT Log. Can somebody help me and my inlaws?

bump

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I have no clue whats wrong with it , but was told to run highjack.I would appriciate any help.Thanks ahead of timeDaveLogfile of HijackThis v1.99.1Scan saved at 9:43:41 AM, on 5/29/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\Program Files\Sony\VAIO Media Music Server\SSSvr.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exeC:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exeC:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exeC:\Program Files\Common Files\Sony Shared&... Read more

A:Inlaws Pc Has Slowed Down

anyone have a clue if im infected?

2 more replies

Here is what I got: My mother inlaw just bought a new PC with W7 Home on it. I am slowly teaching her how to orginize all her files and Pics to avoid the mess she had on her old XP system (shortcuts to shortcuts, reapeat files etc) My question is there a free program I can install to log into her system remotly from work or home if she botches something up? She has called several times because she has put a folder somewhere and has trouble finding it again. I would like to get in there and find it, and move it to where she wanted it before. She is learning slowly and is messing up a little here and there, not very tech savy. She just learned last night in one of our lessons she can ask questions in Google and find answers LOL. I have to say I am proud of her though

A:Need software to log in to my mother inlaws PC

Team viewer. YOU will love it

6 more replies

After downloading a file I immediatley knew something was wrong. Programs that I did not want were on my computer. Namely "Facetheme" and "Rigntonejunkiez." Immediatley I went to the control panel to see everything that was on my computer that I didn't expect to install from this file. There were the two previously mentioned programs and "Start Now Toolbar" as well. I tried uninstalling these immediatley and restarting my computer. Upon restart I noticed that my Virus Protection software didn't seem to be running properly. I opened my browser to start doing some research. This is where the first big red flag appeared. Upon opening Mozilla I had a new start page (that I had never set as my start page nor heard of) called "Start Now." Supposedly this page was apart of Bing. I knew this was crap because I didn't set it and I couldn't click the "Bing" link. So I went to google and searched "Start Now." I read a few mixed articles one of which stated it was spyware. I figured that already so I believed it. A message also popped up on my screen that I had never seen it said something like "thank you for registering with Win Money every $5 spent today could make you win$1000." Ok so now this sounds like key logging and identity scams. I know this is something big so I keep searching and I keep finding weird things going on with the websites that are resulting from my searc... Read more

A:Need expert help I found major malware

45 more replies

Okay i'll give you a little background.

I needed to use the "£" symbol, but my keyboard is set up with the alternate configuration of keys (ie where " and @ for example are muddled up sometimes), so i tried to change the keyboard driver thinking this was the problem, i looked underneath the keyboard and found it was made by "ortek" so i installed the "ortek" keyboard driver, it asked me to reboot and i clicked on yes or whatever the prompt is, BUT, when windows restarted i found the keyboard AND mouse had both been disabled somehow, NEITHER will respond when windows loads!!! And there is NO WAY as of yet to correct this as the drivers are detected as working fine! I tried plugging in a USB mouse and keyboard but they did not get installed for some reason.
This is a MAJOR problem as either i have to re-install windows OR buy a new hard disk!!!!!!

A:MAJOR problem found, TAKE NOTE!!!!!!

6 more replies

Alright... So... Earlier today I tried to access my net-banking which uses a java based script to varify my details. It did not appear as usually so I went and tried another java based object I use often which is my schools scheduling. It wanted me to install java 7 update 5 which I knew I already had. It then came with the error saying it was already installed.

I went and uninstalled it, however its not removed from my list of programs. I went and used CCleaner to try and remove it, didn't help. Tried a system restoration which continued to fail no matter which point in time I tried. I have now removed everything related to Java and it doesn't show up in the control panel, but still in the list of programs.

I could really use any help you guys might offer.

A:Java issues - Major issues

Recommended solution:
After uninstalling Java, how do I remove its listing in the Windows ?

3 more replies

Hi all. So I have a problem and I'm stumped. I don't know how I did this, but all of my applications try to open with the same app. And when ever I change it, then all the other apps change to as well. Example:

Google Chrome is trying to open with itunes.
So I change Google Chrome so It will open with Google Chrome
Now WorldofWarcraft, Internet explorer, calculator, Utorrent etc are all automatically changed so that they want to open with Google Chrome as well.

And I can't figure out how to separate the programs so they each open with their own respective apps.
Any help on this problem would be greatly appreciated. Thank you

A:application issues. MAJOR issues!

What has probably happened is that you've associated .lnk files with a program. These are their own type of files, used for shortcuts, which by default just say "look over there" to point to the file they represent. They aren't the program, they just point to it. Instead of following the default, you've accidentally instructed the computer to open the links themselves in chrome etc.

The simplest solution is to download the registry fix for link files.
You'll have to unzip the file and then double click to merge into the registry.
Through any prompts, and if necessary reboot your machine. That should get all links working normally.

Finally, the file that you actually have to download is located here:
http://www.winhelponline.com/fileasso/lnk_fix_w7.zip

1 more replies

Heya guys i need some help if i could be helped, teton if you could help out id be glad i saw your other post, ok one major thing is my windows has been acting very slowly and i do not know why i thought it would just be built up errors and everything so i reformatted this morning completely clean and it is still acting up and being slow, when i reboot it takes forever and locks up at black screens often and there is just a major delay in my windows activity

A:Beginning to have major issues (2 issues)

follow the five steps

1 more replies

Critical vulnerability in NetUSB driver exposes millions of routers to hacking | PCWorld

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By James Walker
5 Feb, 2016
"A major security flaw has been found in Avast's SecureZone browser, also known as Avastium, that allows an attacker to remotely read any file on the user's computer, over the Internet. Antivirus firm Avast quickly patched the embarrassing bug.

...

Avastium is based on Chromium, the open-source browser engine originally developed by Google for Chrome but now available for everyone. Avast modified a key security feature in Chromium, removing the protection it offers and exposing the user's filesystem to the Internet."
Major security flaw found in antivirus firm's 'secure' browser

A:Major security flaw found in Avast's Secure Browser

These "Secure browsers" Who can tell how much safer are them from other browsers outhere?, I think you should always use a browser because you know a bit about it and it works for you good and safe, not because it's named "any AV Secure Browser".

3 more replies

I have a Gateway C 140x with Vista Home Premium. It's only about 1 year old. I've had the hard drive wiring redone once, had the hard drive replaced once, and had my screen tightened because it had about a 1-inch wobble.

I was cleaning up my computer the other night (getting rid of junk I didn't need anymore). When I finally emptied the trash can, everything was running fine. Of course, though, upon restarting, my computer awakened seemingly done for.

When I turn it on, it freezes at the initial Gateway page. Depending on what I do, I get various results...

If I just leave my computer sitting there, it will either stay at the Gateway page, or go to a black screen. Sometimes, if I leave it there even longer, the black screen will come up with something saying:
"PXE-E61: Media test failure, check cable
PXE-MOF: Exiting Intel Boot Agent.
Even though, of course, I know that Vista is on there. If I hit enter to this, it simply tells me the same thing..over and over.

Sometimes if I am quick enough at the Gateway screen, I can hit F2 or F10 and get into the Setup or to the Boot Menu. The Setup doesn't really help me at all. When I hit F10, everything seems to be looking fine except for one thing that says "No TPM or TPM has problem." I'm not really sure if that means anything since I don't remember whether I saw it any other way before, but it seems like a problem.

So, when it says that there are log messages on the... Read more

A:Major Vista Startup Problems: OS not found/White Screen/Etc.

As an update, I got to the screen saying "operating system not found," put the OS disk in, waited a while, then pressed enter. (before it would just tell me "operating system not found"). This time, the CD spooled up, and I got "windows is loading files..." with the white status bar. Then, I got the green running bar with "microsoft corporation". However, the green only went up the bar once. Then I heard the pop/click sound again and it switched to a dead-end blue screen. the screen was blue except at the top there were little chunks of black. In white text it said "***Hardware malfunction"

2 more replies

HiJackThis Trend Micro Found 04 & 017 Issues-Please Help Remove Issues

A:HiJackThis Trend Micro Found 04 & 017 Issues-Please Help Remove Issues

Please go here....Preparation Guide ,do steps 6 - 9.Create a DDS log and post it in the new topic from step 9.If Gmer won't run,skip it and move on.Let me know if that went well.

5 more replies

Would someone examine my hijack log file? I've got network issues and it looks like two of my computers are now infected...it's amazing to me that this one still works. Here's my log file.

Logfile of HijackThis v1.99.1
Scan saved at 3:11:44 AM, on 14/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\essspk.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\WINDOWS\mirar_distro_876260.exe
C:\WINDOWS\System32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Documents and Settings\Cindy Cunningham\Desktop\Hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/f... Read more

16 more replies

I seem to have gotten a virus. I downloaded superantispyware and that seemed to clean things up. A day later a window would open up saying malware alert trojan adware.w32.exldwnldr spyware detected. It then wanted me to download spyshredder I did not, and now when I restart my computer it goes to the safe start up mode if I click on normal start up the computer shuts down and goes back to the safe start up mode again. I have an hp and I have system restore when I try restoring an older log it tells me my computer could not. Any ideas as to what is going on is greatly appreciated. Thank you in advance.

A:having major issues plz help

Welcome to TSG

Click the Download button. When the Trend Micro HJT install box appears, double click on the HJTInstall.exe. Click on Install.

It will be installed by default here: C:\Program Files\Trend Micro\HijackThis

A shortcut to the application will also be placed on your Desktop.

The program will open automatically after installation.

You can double-click the icon that was placed on the Desktop to run subsequent HijackThis scans or you can use the icon inside the folder. The folder HijackThis is where you will find the HJT logs that you save. When you use the application to remove anything, you will also find the backup copies made by HJT inside this folder.

Close all other windows except HijackThis.

Click on "Do a system scan and save logfile" When the log pops up in Notepad, copy and paste that file back here.

Do NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

1 more replies

I am having to many problems to even list lol... I have ran nortons, avg, adaware, trend micro - house call and my computer is still messing up and i still have several unknowns in my process list, when i try to close them i get access denied. Can anybody tell me if there is anything i can do with this log file, i just got this program tonight.. Thanks a bunch, Genny

Quote:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:11:34 AM, on 3/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Fi... Read more

A:Major issues :(

Hi, can you please follow the instructions in this sticky topic, and then post the requested logs?

http://www.techsupportforum.com/secu...ion2-beta.html

Double-click smitfraudfix.exe to start the tool.
Select option #1 - Search by typing 1 and press "Enter"
and a text file will appear which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

IMPORTANT: Do NOT run option #2 OR any other option until you are directed to do so!

3 more replies

I am feeling lucky since i found this site, i tried everything so im going to cross my fingers and let you help me hopefully.

my desktop is windows xp

A:major issues with my pc

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:

2 more replies

I just purchased a new Windows 8 computer. But I'm being flooded with popups. Can someone please help?

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.25.2
Run by Karen at 20:14:41 on 2013-11-15
Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.6027.2721 [GMT -5:00]
.
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\progra~2\optimi~1\OptProCrash.exe
C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\adminservice.exe
C:\Program Files (x86)\MyPC Backup\BackupStack.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe
C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe
C:\Windows\SysWOW64\CtrlPanel.exe
C:\Program Files (x86)\Disk Speedup\DSUDefragSrv64.exe
C:\Windows\system32\dashost.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files\acerIR\IRSrv.exe
C:\Program Files (x86)\Intel\... Read more

A:Having Major Issues

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.

Emergency Backup Procedure - Tech Support Forum

------------------------------------------------------

Optimizer Pro v3.1
RegClean Pro
SpeedUpMyPC

We do not recommend the use of registry cleaners. Our colleague miekiemoes has an excellent writeup here

We suggest uninstalling them via Programs and Features in your Control Panel.

------------------------------------------------------

Please uninstall the following via Control Panel->(Programs)-... Read more

5 more replies

Okay heres the deal. My computer has been having some major issues for a while. The computer place we took it too doesn't even have a clue how to fix it. Alright Doc, heres the symptoms. Every time I try to open up a file folder to explore like My Documents or My Pictures or even A:/ and things of that type...everything on my computer screen dissapears but the wallpaper. Even the taskbar and icons! They come back in about 2 1/2 seconds but I still can't get into those folders. Also whenever I try to open IE7.3 Beta it acts like it doesnt even try to come up. (Lucky I installed Opera a while back.) Those are what I know. Someone please help me. I'll take what I can get. Thanx Y'all !

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I've been assigned to fix a computer for a friend, and so far, I've narrowed down a list of problems. I brought it home to continue, but now none of the mouses I use will register. Then there's the other problems.

It's split into 3 accounts, 2 have these problems-
Can't drag/drop/cut/paste/delete icons or folders.
Background and taskbar vanishes on startup. (Solved with starting a new explorer.exe)
No internet
hijackthis can't run
Runs very slowly.

I recall dealing with something similar before, I think it was Vundo, but I'm not too sure. Can anyone help me with this?

A:Major Issues

6 more replies

It's impossible to do steps 1-5 with the current state of the computer I'm trying to fix, so please do not request I do it. Here is a rundown of problems-

* No icons or taskbar upon startup, icons appear after I rerun explorer.exe
* Slow speed.
* Can't drag/drop/cut/paste/send files or icons.
* Runtime Error 372, Failed to load control vbalgrid from vbalgrid6.ocx
* Above problem prevents Malwarebytes from running.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:01:02 PM, on 9/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\BsHelpE.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\SharedDoc\Application Data\U3\0000060412074663\LaunchPad.exe
F:\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://kzdh.com/?g
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sichost.exe
O2 - BHO: (no name) - {03C12478-A0D3-4291-A... Read more

A:Major Issues

5 day mark.

19 more replies

Where do i begin for starters i am having accessing the internet from my laptop. I have run panda and it removed a trojan ran super antispyware and it removed 2 trojans nothing is removing incredibar. I am having problems getting in safe mode. When i log in i get scan dsk black screen but it says errors so cant perform scan. I cant do recovery because of the disk errors i have no idea how to fix them. I use google chrome and get error 324 empty response. I also can not connect using wifi. If someone can help me i would greatly appreciate it. I am using windows 7 and its moves extremely slowEdit: Moved topic from Windows 7 to the more appropriate forum, with the addition of the malware log. ~ Animal

A:several issues need major help

ok I figured out why i could not connect to the internet it was Avvast. While running Hijack this a pop up saying it was denied access to the Host file. but here is the report
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:27:35 PM, on 6/5/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v19.0 (19.00.1084.0052)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files (x86)\IncrediMail\Bin\IncMail.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files (x86)\IncrediMail\Bin\ImApp.exe
C:\Users\IBAPoet4U\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\TightVNC\tvnserver.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe

60 more replies

Ok lets put it this way, this is my parents computer, they use to have norton, i hate norton, i put avast on here it found a few things... i put spybot on here AND WOW, found 118 things..

I could go on and onm, From smit fraud to CWS shreadder stuff, it was amazing here is my HIJACK THIS LOG.. I Would really appreciate anything you guys can do!!
Logfile of HijackThis v1.99.1
Scan saved at 10:29:28 PM, on 5/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

A:Major Issues!!!!!

15 more replies

Ok, I don't know if this is a virus or malware issue...but I REALLY need help badly. I'm about to format my harddrive, but I want to avoid that step if possible. I have too much stuff and can't back it all up on one 8G flashdrive.

It all started this morning when I was looking for a music file on a torrent site... I didn't even download anything, but immediately I noticed that I was getting pop-ups from a program I use (WinPatrol) that alerted me that new startup programs were attempting to launch ("OLE32 Extensions for Win32") and I quickly clicked "No" (Do not allow) because I had not downloaded anything legitimate and knew it was probably junk. However, my internet slowed to a crawl, each page now takes 5+ minutes to load (or not at all). I was going to reboot, but noticed that by the Shut Down icon there was an "important installation required" shield indicating that Microsoft had updates for me to install upon Shut Down... so I did that. Now I'm thinking that's where I got the virus/trojan/malware...?

I have MalwareBytes's Anti-Malware program but it will not load now, a problem I had before when I had a trojan. As well, System Restore refuses to let me load up old definitions - when I pick a date to restore from, I click the Next button to begin and it just stops there ... refuses to restore. Was able to run HiJack this...attached is the report.

I also got the "blue screen" twice, with the message something to the effect ... Read more

A:Major issues

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

------------------------------------------------------

1 more replies

I'm trying to help out a good friend of mine. He has a hewlett Packard computer about 3 years old. The computer is constantly freezing up, really slow. Virus scan and adware has been run...they didn't find anything so I thought I would try this forum first. Thanks for any help you can give me...I really appreciate it.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:35:51 PM, on 4/9/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\... Read more

A:Major issues/HJT log

12 more replies

I have been having nothing but issues with my HP. It tells me it won't comunicate with Hp's support center anymore, it won't update anything and when I try there have been times it tells me there's a missing driver and then other times the screen will flip upside down and no matter what I do, or how many times I try to flip it back with CTRL+ALT UP/DOWN it does nothing. I have tried updating to windows 10, 8.1  when they offer it but each and everytime it fails. I can't do a factory reset no matter how hard I try. I have tried almost everything that HP has suggested with no results. I have virus protection so I'm not sure why this continues. So now I have a useless computer. I don't know what to do. I want to just start over and wipe it but  it  keeps reverting back to a certain point. I need some major help or advice.

More replies

Hello,

I'm having some major issues with my 2nd hhd. I have my first hdd 40g working fine and my 2nd is a 80g that i call my server drive that had about 65g of stuff on it. I turned my computer on one day and i couldn't find my D: drive. After looking a bit more it was there but didn't have a label and said it needed to be formated. It was NTFS. I'm also having a problem when it boots. Invalid Boot.ini file. I tried booting off my XP cd and it won't let me install the recovery console so i can repair it. After i get the info off my 80g hdd i plain on formating both of them. I really hope i can. I while trying to figure out some information about why it was not showing up i did do a quick format. didn't realize how stupid this could be. My train of thought was well if i did a quick format it would possible see it back as NTFS and see there are still files on it. PLEASE HELP...

More replies

About a week ago, my HDD decided to crash on me and I lost my OS and things. It's a user built computer so I just decided to get a new hard drive instead of rebuilding the whole thing and got Windows 7 instead of XP like I had been using. Everything installed up correctly and it works fine in the basic 'boot up and run' sense. But theres a major pair of issues and the are listed below.

1 - When I reboot or start up, sometimes it will immediately go to a System Fixer thing instead of starting Windows, telling me that Windows failed to start. (I don't know if it's actually called System Fixer, but eh.) I have to reboot my computer once, sometimes twice, to actually get it to start Windows properly.

2 - Very few things will install and even fewer will run properly. Anything that requires InstallShield to install is refusing to install and gives me the following Error:

'Setup has experienced an error. Please do the following: Close any running programs. Empty your temporary folder. Check your internet connection. Then try to run setup again. Error Code 6006'.

In place of that particular error, most other programs simply give me this:
'The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance'.

Number 2 is the vexing issue especially, because none of my Drivers or various things will install correct. I'm operating wit... Read more

A:Major Issues

OK, I see a number of issues;
1 The cpu you have installed is NOT listed as supported on the biostar site. The max TDP is 65W and your cpu is over that value.
2 There are no windows 7 drivers listed for your board at the biostar site. This means that win7 is not supported.

In short you have installed a cpu that is not supported, installed an os that is not supported. When you do this, you are really asking for a problem.

FWIW with a biostar board sometimes you can get away with running a cpu that is not on the supported list however you are in effect a beta tester.

Here is the cpu support page as you can see, no 5400+
http://www.biostar.com.tw/app/en/mb/driver.php?S_ID=141

3 more replies

Thanks in advance for anyone who has any help to offer...

Everytime i boot up my computer i get a "LogonUI.exe - Entry Point Not Found" error that I have to repeatedly click ok on to even get my computer up and going, after which I get other various error messages with different headings. They all say the same thing: "The procedure entry point ASN1BEREncOpoi could not be located in the dynamic link library MSASN1.dll." I get this same error message everytime i try to open any type of antivirus software. Any help would be GREATLY appreciated. Here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:40:40 PM, on 8/5/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.e... Read more

More replies

Ok i have a almost brand new hp pavilllion g6 notebook pc, its barely been used these last few months besides for the occasional search or email sign in. Recently i downloaded a few programs(utorrent,daemon tools lite,winrar) and 2 torrent games i had installed already on my desktop. My laptops able to run them easily enough at the highest settings and games ran great on the system.

But all of a sudden it started to slow down, i thought maybe it was just the settings straining them but then the entire pc started slowing down, it would only take 2 seconds to start up a program or load a tab now it takes 5-10 and the refresh blue icon keeps popping up for everything i click on regardless. It then says programs are unresponsive or pages but then they load up the very next second.

I tried using system refresh but the computer was still slow and now it's taking longer to boot up also, i tried using restore operations but it keeps saying it failed afterwards then sends me a notice saying system successfully restored once i am on the desktop screen. It recently froze just now when i was trying to write this before.

I also noticed a high disk and memory usage spikes out of know where, and the screen when i try to play medieval 2 total war will only cover have the screen at first before fully covering it, when i'm on my browser the screen background jumps in and out from the screen saver to the purple of the windows 8 app thing out of know where.

I also noticed my mothe... Read more

A:Having major issues

P2P
We believe that the main purpose of P2P programs is to illegally download and use copyrighted material of whatever description. We further understand that there may be legal uses for P2P, but as we are not able to assess a user's intent when he/ she asks for help, we do not support P2P software and we will not assist any user in this regard. This includes but is not limited to Bearshare, Kazaa and many others.
For this reason the thread is Closed.

1 more replies

Okay, so there's a long story here, but basically I think somehow my ethernet port is fried. Let me explain...

I recently installed the Win7 beta for funsies, all was fine to begin with, but slowly ran into problems, had some major driver issues with my Creative sound card but mostly seemed to overcome them. Anyway, after getting Win7 pretty much fully up and running I mooch off somewhere. I return later to find that Win7 has put the computer into sleep mode, so I click the mouse button and the machine starts to whirr back to life.

Nothing happens though, the machine has clearly realised it's supposed to be coming out of sleep mode but I get nada, the signal to the monitor is fine aswell. So I force restart, no fuss... until windows crashes on startup, and again, and again.

Anyway after this whole deal, and trying to repair the startup with system restore, lastgood and Win7's built in repair feature (with no luck) I decide it is Win7's fault and wipe it completely, cut to about an hour later. I've reinstalled XP Pro no problems. Try to install the ethernet drivers (Attansic Gigabit ethernet drivers, the ethernet port is part of my Asus M2V mobo) and the installer doesn't close...

Basically to put a long story short I've reinstalled Win7 and WinXP about twice each after that incident, and every time I run into massive issues trying to install the drivers for the ethernet port, device manager mostly recognises the hardware and says its run... Read more

I'd possibly look at trying to flash the BIOS of your mobo, go on to ASUS Website and see if there is a more recent version than what you have on your motherboard.

2 more replies

And my tech savvy friend told me to come here.

I've had noticable slowdown over the last few days with this computer, and AVG found a trojan. Finally realising that Malwarebytes anti malware doesn't update automatically, I got it up to date and actually found the problems. It looks nasty. My technically savvy friend told me to post it here, meaning he can't give any more advice - which I do not see as a good sign.

my end of scan log looks like this:

Malwarebytes' Anti-Malware 1.42
Database version: 3348
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/12/2009 13:23:09
mbam-log-2009-12-12 (13-23-03).txt

Scan type: Full Scan (C:\|)
Objects scanned: 386450
Time elapsed: 2 hour(s), 42 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> No action taken.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> No action taken.

A:I seem to have major issues

14 more replies

Hi, I have a Acer Aspire 3680 laptop. I have recently uninstalled Vista Basic and installed Windows XP Pro SP2. On the front of my laptop I have a "Wireless communication switch/indicator" since installing XP I have lost my ethernet controllers which I have installed. Now my wireless indicator is not lighting up when I slide it to the right. When searching for wireless networks it says "No wireless networks were found in range. Make sure the wireless switch on your computer is on. To see and updated list click referesh wireless list.
I can connect by using a wired connection to my modem but whilst wired the switch is still not lit up.

A:Major issues

I'm kinda confused :l
Windows XP doen't recognise your Ethernet Controllers?
as for your wireless. try searching for another Driver on the Acer Website... they should be able to support you there... else. format your HDD and reinstall Windows XP, then use Microsoft Update via Ethernet..

2 more replies

Well it's all started again... All of a sudden, internet pages wont load properly, portions of pages come up in http, most have to be reloaded several times before they even begin to look like webpages. Firefox started giving me problems about "incorrect message authentication codes" and then "certificates being invalid" then pages being corrupt. When i finally can open a page, it looks nothing like it should, images are a mess - all green and half displayed, half the page comes up in http and the layout is all wrong. My ip assures me there is nothing wrong at their end.
I cannot open anything i download from the net, it tells me it's corrupted. Flash player is also having major issueswhen trying to uninstall/reinstall, there is something wrong with some ocx file or something.
This happened not too long ago, and then it was fine, now it's doing it again. I have checked my event viewer and there are so many errors logged around the time this started about leaked registry keys and all other jargon i dont understand. This one appears quite frequently from around the time it all began... <i>"Faulting application iexplore.exe, version 7.0.6000.16575, time stamp 0x470c3339, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000005, fault offset 0x0006164f, process id 0x1444, application start time 0x01c84c6267c1a3a0."</i>
I have tried to do malware scans with all the scanners recommended but none of... Read more

A:Major Issues Again...

CHeck to make sure your clock is correct. Also make sure you sync to net time correctly.

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Issue #1 MOST IMPORTANT

I was trying to uninstall my old ati drivers.

I uninstalled them multipul times and restarted many times as well. However nothing changed.

I had to delete some ATI apps and omega apps.

And I disabled the default video controller for windows. Thinking It would just go to default when I restarted at 640x480.

I rebooted and I got raped.
Black screen.

Theres nothing I can think of doing to go back. I tired reinstalling my old video card, but the same result happened. Black Screen.

I tired going into safemode, but upon loading the .sys files it freezes so I can't get into safemode.

I don't fell like reinstalling windows and practically formatting. This is the only solution I can think of ATM.

Issue #2 IS FIXED

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Hi guys... just joined the board and can say for sure and certain... "you have THE BEST "techie" site around!

Having said that, here's my own lil bundle of dramas...

Please have a go at answering ANY of them for me, but note that "1)" is by far my most urgent one.

1) For the past week I have not been able to access any sites via links in my emails (or hyperlinks I may have cut and pasted onto word docs, or links in PDF files) or in fact 'anywhere' -- EXCEPT through my URL address bar!

The only major things I have done to my PC around a week ago (that may or may not be associated with the problem) is: Downloaded and installed IE 7; Downloaded and installed Microsoft.Net Framework 2.0; downloaded and installed Mozilla Firefox for a couple of days, then uninstalled it again; and 'relaxed' my Internet security settings from medium-high to medium.

2) I've also noticed that I am no longer able to play downloaded flash videos EVEN though I have repeatedly downloaded Macromedia Flash (I've never had this problem before).

3) Since getting rid of Firefox and reverting back to IE 7 I have noticed that any desk-top shortcuts I have created from web site pages I have wanted to save (i.e. home pages of forums for example), no longer show up as IE 7 icons but rather just the bare bones file itself. Whatsmore, when I click on them to open them, I am prompted to determine 'which program I want to use to open them with'... Read more

A:Three major issues with my PC

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I am having some strange things going on...It started with the inability to update my McAffee and AIM. Neither would allow me to do so on my daughter's name, but I could do the AIM on mine. But now, I can't install either. I have tried to update IE6 and install IE 7, but am unable to do that either. When I check what version I have running of IE, it is blank. it isn't in my add/remove programs. I thought i would just uninstall and try again... I also have Mozillla running on the computer and it isn't 100%, but I thougth we'd start with the IE for now. As far as following the 5 steps before posting, I am unable to do that because my IE is't working and those fixes arrent' supported by Mozilla. I got as far as removing the "spyware" programs in control panel.

The computer is running windows xp home edition version 2002 with Service Pack 2.

Can you help???

A:IE 6...MAJOR ISSUES going on...

Please skip those steps and go straight to step 5.

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Last night, both of my computers restarted strangely. I woke up and tried to get past my bios screen on one of my computers which I updated last night (updated bios), and restarted it a couple times. It wouldn't do anything so I cleared CMOS and it booted up fine. XP wanted to check the computer for errors in consistency, so I let it. It deleted 10 system files, and around 50 other files. It then let me go into windows, and I noticed, my blue XP scheme was gone, and explorer wasn't starting up, neither was half my other processes, and my mouse wasnt working. I tabbed my way into logging in, and looked at the proccesses when it wasn't loading explorer in full size only 3 mb worth of it. I then tried rebooting, and got the same problem. So I got out my XP cd and tried to repair it, but it didn't give me the option, and said my disk was unknown instead of NTFS. I took out my HD, and moved it into my other computer, and tried to transfer the files. It said that the disk was unknown format or corrupt, so I took it back to my computer, and tried to reformat it. I changed my bios to load from CD, and then went into XP, and let it all load. But strangely my Keyboard was not working, it worked fine on my system bios, but when I reached XP it stopped responding. I rebooted it many times and I got the same encountered problem. I took it back to my other computer and wiped it, and let it load the xp files back on without installing. I got the blue screen of death on booting (different pr... Read more

A:Major XP Issues

I've also noticed that once I change the settings in BIOS my keyboard doesn't let me enter BIOS until I clear cmos.

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Gidday,

A friend's PC became so erratic in performance and was chocked with spyware, so I attempted a totally new install of XP Home.

The XP Home is service pack 1 version. Hard drive is a reasonably new 80gb WD. Motherboard and processor are by Gigabyte.

Here's my attempts so far:

Fresh install, including reformat of NTFS - successful
Put chipset drivers on
Try and install Nero Smart Suite (came with DVD burner) - will not install. Gets to copying nero.exe and then comes up with an error message. (Even with the previous hard disk and previous versions of Nero, I had the same problems - strange, eh?)

So..........I thought I would install again....this time.........
Fresh install, including a "quick" reformat. But about 3 minutes from the end, I got the blue screen of death!

So..............I try and install again.
This time, I request a fresh install, create a smaller partition of 40 gig and try and "full" format it. It gets to the 100% counter with the format, and then says it cann not format and that there must be a hard disk problem.

I try again at full partition size - still can not format.

I boot up to a win98 boot disk and carry out "fdisk /mbr" thinking that this may help. I even tried creating some partitions under Fdisk, Win98, and the integrity checks conducted passed 100%

I try reinstalling.........again, can not format.

I try reinstalling again and this time create a very small partition and format it under FAT. Th... Read more

Hiyas

I've had something similar. Turned out to be the RAM. Odd...but i've had it enough times to know it happens. Also try checking the drive on another machine to make double sure that's not the culprit. If at all possible, format and partition the drive on another machine that is known to be good.

Regards
BW

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so i have a badass new pc windows 7 2.8x6core ati 5850 1 gig and a 1 tb hd and well everything has worked fine i turned off my pc after a full night of Mt.Dew and gameing and wake up the next morning and teamspeak wont connect........ok so i try xfire and same thing then i start to freak out and check everything i have inet access as u can see and also windows messenger is working properly but not one online game will connect to any server WoW,F.E.A.R.,CoD black op's nothing.........so i go and check my firewall everything is in order i even turn it all the way off nothing fixes problem so to make this simple i downloaded trand micro,spybot S&D, rubotted,and like 4 other programs and run them all and to my amazement they didnt find bleep.......it was like something unseen was blocking my ports or useing them so i also bvasically deleted every single thing from my pc exspecpt WoW and Fear.and a few steam games.so 2 days later after reasearching about everything testing my network every witch way possible and basically rapeing my pc's settings trying to get it to work rubotted pops up with a possible kracken bobax or something,so i go do my reasearch and and try to find a solution but there seems to be none.....someone for the love of god help me.this is my last resort befor just sayin screw it and wiping my whole computer and starting fresh.Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animalok well u say not to bumb it but i see people who... Read more

A:HELP MAJOR ISSUES

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.We need to create a New FULL OTL ReportPlease download OTL from here if you have not done so already:
Main MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Change the "Extra Registry" option to "SafeList"Push the button.Two reports will open, copy and paste them in a reply here:
OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedAfter downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconne... Read more

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Hey guys, so I am only 15 so I am not the best with computers, but I am pretty good. So I've had so many issues with this thing its unreal. Probs had to reset from scratched about 5-7 times so far. So, when i first got it reset this time, everything was great, then my monitors used to have like a pink glint over it so i just turned my monitor off and on and that seem to fix it. A few weeks later, after I had turned my computer on for the first time of the day, everytime, the game would crash and give me a kernel error 3 with my graphics driver. Once I got the error, I opened the game and it ran fine till I turned my pc off and restarted the cycle the next day. a few more weeks past and my recording software, action, was acting up and locking my fps at 45 any game while recording, then that really triggered me and this is why im here. Now here is the last reason that just happened today, randomly, all throughout the day, my computer will black screen and say kernel error or will buzz and freeze and wont recover from this buzzing freeze so I have to restart my computer about 11 times a day. Now this computer gives me a different issue every time I factory reset it so idk i might need to build a new one. Goodbye alienware. but for now I dont have the money to buy parts so if you guys have some kind of remedy for this let me know as soon as possible. THANKS!!!!

A:Major issues

For starters if you could fill out in detail your system specs that would be helpful. you can use a tool like speccy to get the info for you

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I'm having all types of problems with the slowness of my PC. I have a Dell Dimension 4600i that is running Windows XP. I get this error occationally that says "Windows cannot find C:\WINDOWS\system32\printer.exe." The recently I got an error that had the big blue screen with something about "wqr43.sys".

Can anyone help me with this?

I've attached my hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:05:58 PM, on 11/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe

A:Major issues with PC

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Okay I'm completely exhausted and frustrated with this issue. A few weeks ago I decided I wanted to start up a website to find that my original ftp client didn't work and the hosting service was through a friend. Out of interest I got a domain name with godaddy.com and found that not only could I not connect with their ftp client but I could not connect with three other external ones. Through the course of this issue I have called godaddy.com, verizon, and dell and stil I have not been able to find the answer. Supposedely there's something on my end that is preventing me from connecting to these websites...I really need some help with this and I would be extremely grateful for serious help with this. I have running Home Premium and there's just something I can't seem to see.

A:Major FTP Issues

Hi, Phenom4ever, and welcome to the forums.

First of all, a question: You bought a domain *name* - did you buy hosting from a hosting site and update your MX records to reflect that? If so, have you enabled FTP access through your hosting solution provider?

You've really given us an incomplete picture, as we may start out be telling you that you cannot connect to a nonexistent physical site, regardless of how many domain names you buy, but there is a lot more to it - when you find a place to host it, you will also need to make sure the site is *active* and not parked, I ran into that one for a bit with GoDaddy, and then there is your hosting solution provider as well.

Also of note it would be very beneficial to know if you can connect to it from another computer / another connection.

Finally, it would be nice to know if you're using FTP or SSH - because at one point in time, the 'free' site I had with 1and1.com that offered 3 years for free to whet our appetites all of a sudden stopped working - and I thought it was my router going bad, so I contacted D-Link and got a new router - and ti worked again.

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Hello,

Please bear with me as I'm far from advanced in terms of technicalities of software.

My 2 major issues are as follows:

1) My computer often plays random sounds + audio clips. These include things such as adverts, sex noises, comedy noises, tribal music or horror music. (None of these are from any audio file I have)

2) At random times my monitor will go into standby, the sound that is currently playing stays on a 1 second loop and then the computer auto restarts. Sometimes it will do this every 10 minutes when i turn the desktop on other times i can go a day or two without a problem. (Not sure if this is a virus/malware or another problem)

3) Just a final minor issue is that in my web browser hyperlink adverts appear on various words, Id like this removed too if poss.

if there is anything else you need just ask

Pete

Thanks, the logs are below:

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Hey, well first of all i have got virgin broadban internet. ive also got an wireless router which the make is belkin. i share my internet connetion with my computer, my sisters, my xbox and my brothers. now then my problem is whenever i got on my xbox and my bro and sister is using the internet at the same time it is almost impossible to play a game without lagging like crazy!
i would like to know if there are any programs i can use, so that i can limit the amount of the connection my brother and sister are using (since my computer is the host) for example say my connection is 100 mbps, and my brother my xbox and my sister uses 54mbps how would i make it like my brothers is 34 mbps and sisters is 34mbps and my xbox 84 mbps? if thats even possible. but im not sure if thats how lags works

Thanks for reading and i hope you can help!

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Having a major issue here...

I was playing Mass Effect 2 when the colors changed, the game stuttered, and then my PC crashed. I caught a glimpse of a pop up bubble before it shut off though, that said something about 'display' and 'disabled' (sorry, I didn't catch more than that )

It looks like my graphics card died or something... at first it would only boot up in to safe mode, so I uninstalled the display drivers, and I can get into my PC. If I reinstall the driver though, it freezes, and then reboots when I start up the PC. The BIOS screen is messed up too; words are jumbled, and there are random symbols all over the place. Some black screens before startup are covered in blue or red dots. I really have no idea what is wrong and I could really use some help.

My Specs:
Windows 7 64-bit
Nvidia GeForce 8800 GT
4GB RAM
Intel Core2 Duo E6850 3.00GHz

If you need any other information, please let me know. I really appreciate any help.

Not sure if this helps, but this is the screen I get before the 'Starting Windows' screen: http://imgur.com/KMbCG.jpg

A:Major Issues

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Hi Guys

Having real problems with my desktop PC, please please bare with me because i have no knowledge what so ever regarding pcs so really appreciate the help it is constantly freezing is really slow i have 2 hard drives inside the computer plus extra ram so i don't know why it should be doing this i have downloaded the SIW programe and on the motherboard tab here is what it shows its in the attachment guys really appreciate the help in advance guys just tell me what other things you need to know..

A:Major issues with :(

Hi and Welcome to TSF!

Is your whole computer acting slow?

Why don't you take a look at this: Is your PC running slow...?

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