Tech Problem Aggregator

missing profile data

Q: missing profile data

I come home from work lastnight and my wife told the pc had a virus. So I ran malware bytes, spybot s/d , norton internet security and advanced systemcare pro for good measure. Everything seemed fine after they found a couple of virus's, until I went to open up firefox and got a crash reporter stating that the application didn't leave a application data file. Then I uninstalled it and reinstalled it many times but still got the same error. So I did some research and found something about the profile manager, but when I went into the firefox folder, all i found was crash reports and nothing else. so please if anyone can help me with this or at the very least help me understand whats going on.

thanks for ur advise


A: missing profile data


Originally Posted by cowboy728

I come home from work lastnight and my wife told the pc had a virus. So I ran malware bytes, spybot s/d , norton internet security and advanced systemcare pro for good measure. Everything seemed fine after they found a couple of virus's, until I went to open up firefox and got a crash reporter stating that the application didn't leave a application data file. Then I uninstalled it and reinstalled it many times but still got the same error. So I did some research and found something about the profile manager, but when I went into the firefox folder, all i found was crash reports and nothing else. so please if anyone can help me with this or at the very least help me understand whats going on.

Which folder do you mean, the Program folder:
usually - C:\Program Files\Mozilla Firefox

or the Profile folder:
usually - C:\Documents and Settings\Application Data\Mozilla\Firefox\Profiles

When/If you opened the Profile Manager, what profiles were listed, if any?

1 more replies
Answer Match 59.22%


I have an issue that I need serious help with. (The user is my boss...nuff said.) He has been using a laptop with windows 7 professional for some time now and recently he reported to me that when he undocks his laptop and takes it on the road (for example) he does not see his desktop icons, quick launch etc... If he saves a file to the desktop for example, it is gone once he logs off or reboots. We recently got him a new laptop running windows 7 enterprise and are still seeing the same issue! Now, we are using roaming profiles in our environment and I am considering moving him to a local profile as this is really the only machine that he uses. Does anyone have any ideas on how I can fix his local profile? I want to say that it either related to GPOs or his user account as this happens on two different machines. As far as redirection, we have his documents redirecting to his home folder but there are not other user policies applying to his account. Thank you for your time and advice in advance!

A:Local profile data not saved locally - roaming profile

The reason this is happening is that he is part of a domain likely, and when you are away from the network the computer cannot login into the Domain. He will have to switch his profile to local.

4 more replies
Answer Match 57.12%

Ok so my buddy's ancient xp laptop has failing video. I logged onto it as an administrator and shared all the users documents. I proceeded to another pc in the house running Vista and created an administrator account with the same credentials as the laptop's then copied (mostly I used copy but for a few folders I used the move command) over the network the primary users profile folder. It took two attempts. It failed to connect the first time but succeeded after I returned to the laptop and disabled simple file sharing and gave the laptops administrator's user account I shared the folders from security permissions to all user folders in question.

I had my friend's girlfriend verify all her pictures were in place on the Vista PC and they were. I felt like "see I do know my stuff". They aren't computer people and have alot of old failing machines I keep going for them. I do this for a living and must have donated a not insignificant amount of time keeping their aging stuff going and I've had a string of having to tell them I simply couldn't make things like HD transcoding and playback run "any more better" or that I couldn't software fix failing hardware on their aging collection of machines. So I was happy for the successful move.

My bud's girl ended up staying on the PC's Admin's profile FaceBooking and reminiscing about the irreplaceable pictures that absolutely needed to be saved from the laptop. The ones of a recently lost loved one the lo... Read more

A:Files Missing after doing Move from Admin profile to newly created profile

You could have summed this up in a lot less words.
Try to recover your files using the free Recuva.
If that fails, try the Free PhotoRec a part of TestDisk.

3 more replies
Answer Match 56.7%

This question has been raised before by others but apparently no solution was offered by anyone.

I have two user profiles on the same PC with one (main user)having the administrator rights.

Today, when I attempted to log in as the main user, I got the following message:

" Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persists, contact your network administrator."

I found one microsoft support note which suggests that a new profile needs to be created and the contens of the old profile except .dat files have to be copied in the new profile folders.

However, all my folders in the original profile including MY documents and Favorites are EMPTY.

I am unable to retrieve valuable files. Can anyone suggest a step wise procedure to locate where my files have disappeared.

By the way, I tried system restore operation to restore the system three days backward. yet, everything is the same and the folders are empty. so, i have undone the system restore. thanks

AS AN ADDITIONAL INFO, if it might help, i have discovered rather large "FOUND.000" folders ion"C" drive. the last one has the size 897 mb which is about the same time that the folders and files disappeared. i have read that these foldrrs are similar to .chk files and can be remvoed. however, i am not sure of this in view of the missing data.

More replies
Answer Match 52.08%

First time poster, but I think I've done my homework on this issue.This issue has similar symptoms to a problem with vista:, it is definitely not the same issue (see further).Current Config:HP dv7-1450.W7 RC 7100 x64Last update (up to date as of 8/31/09) installed succesfully 8/26/09 and should be unrelated to this issue (not verified yet by a pre-updaterestore).Running with Admin account while diagnosing/troubleshooting.Currently have two working accounts, one standard, one admin.Symptom:New user accounts cannot be logged into. On an attempted login to the new account, the following information is displayed on the login screen: "The User Profile Service service failed the logon. User profile cannot be loaded." Windows then logs off the operator and returns to the initial user selection screen. All other aspects of use are normal.Current Diagnostics:First attempts to resolve this problem were to recreate the new account. This was attempted when logged in as both Standard and Admin. This was also attempted under safe mode. This has been attempted with virus protection disabled. All to no difference in the symptom.The similarity to the Vista issue (linked above) caused me to check the registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ for the new profile (as suggested by that link). Unlik... Read more

A:W7: User Profile Service service failed at log on: Apparently W7 is no longer creating any user profile data other than username and picture.

It could be this version error "User profile service..."
Great find Flav!While I didn'tresolve or have the exact issue 'Brooks-bilson's had, one of the comments on this blog entry ( did have a comment that worked.First I renamed the file "\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm" to \Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm.bakInterestingly, this failed (bolded to help skimming folks). However, actually moving the file out of the directory (effectively deleting it) did work. This file was definately related to the problem, but exactly why W7 wasn't able to copy this (such as insufficient permissions or too long name error) is still unresolved.A little bit of information about the process Vista (and presumedly W7) goes through is well laid out in the referenced blog, and I recommend it for education.Unless it pops up again, I'm considering this issue closed and won't be monitoring it. I hope everyone dealing with this W7 issue finds this helpful.Thanks again, Flav, for the find.D

35 more replies
Answer Match 49.98%

Hi all,
Can someone help me with this issue in the Crystal Report

I am using Crystal Report 2011 and Oracle database.
My query is to output some columns in 2 different table(A,B).
After run query, there is 126,978 rows in the result.
In table A, there are 36 different types. The result shows same
in the Oracle Sql Development and Crystal Report (126,978 rows).
it also shows 36 different types in the details section. But when I right click
on that column, there is 23 different types and missing other 13 types.
I tried many ways but without successful (still missing).
Is there any problem with the software? Data missing hence I cannot create correct
dynamic parameter. If it does not show all 36 different type, then my query possibly
wrong, but it can show in the details section, then browse data option should show all 36 types right?
Do you have any idea to solve this?

Thanks in advance.

More replies
Answer Match 49.14%

I am trying to copy data from an "Old" to a "New" profile.

I am following the standard Microsoft procedure which is described as follows: -

Stage 1
1. Log on as the Administrator or as a user with administrator credentials.
2. Click Start, and then click Control Panel.
3. Click User Accounts.
4. Under Pick a task, click Create a new account.
5. Type a name for the user information, and then click Next.
6. Click an account type, and then click Create Account.

Stage 2

1. Log on as a user other than the user whose profile you are copying files to or from.
2. In Windows Explorer, click Tools, click Folder Options, click the View tab, click Show hidden files and folders, click to clear the Hide protected operating system files check box, and then click OK.
3. Locate the C:\Documents and Settings\Old_Username folder, where C is the drive on which Windows XP is installed, and Old_Username is the name of the profile you want to copy user data from.
4. Press and hold down the CTRL key while you click each file and subfolder in this folder, except the following files:

5. On the Edit menu, click Copy.
6. Locate the C:\Documents and Settings\New_Username folder, where C is the drive on which Windows XP is installed, and New_Username is the name of the user profile that you created in the "Create a New User Profile" section.
7. On the Edit menu, click Paste.
8. Log off the computer, and then log... Read more

A:Copying Data to a New Profile

12 more replies
Answer Match 49.14%

a few days ago i had to recover my profile (admin), becouse it had become corrupt and or their was a registry problem.

i used the system recovery tool to recover the profile, and was succesful,
but all foler data on the desktop was lost. all folders are present, but with no contents. about 8 months of work gone. my registry software has all the data
backed up in its backup folder, however, all of the files have been converted to
.dat, .ini, etc.

how do i recover this data? ive never had to do this before so im at loss.
i would appreciate any suggestions as the amount of work lost is overwhelming:(

A:Profile Data Recovery

What registry software are you referring to (i.e. are you referring to third-party software)?

Maybe the software itself has a recovery option?

10 more replies
Answer Match 48.72%

I recently reinstalled windows XP to a different directory on the same partition (new sysvol name is "winsys"). After installation I logged in and noticed that all my old profiles were still there as planned. However...upon inspecting the old profiles I learned that all the folders were empty! The entire folder structure is there but they are totally cleaned out!

I don't have a complete backup of that stuff and of course I am starting to panic. I don't understand why the windows installation needed to wipe all the data out of the user profiles.

Is it hidden somewhere? I probably had 1gb just in pictures but the size of the folder is only 49mb (an odd number considering they are all empty).

Did the reinstall move them into a hidden archive? The folder options are set to show hidden and system files.

I've been in IT for more than 10 yrs and have never encountered this...I have absolutely "no clue" what to do about it.

Any help is greatly appreciated.


A:XP Reinstall wiped profile data!

Even though you installed Windows to a different directory, the Documents and Settings folder (where the profiles are located) winds up in the same place, the root of that partition.

Stop where you are, and slave the drive in another machine (don't boot to it, though).

Download the trial version of Recover It All. Install it on the host machine's drive, and run it to see what data it can recover from your drive (ensure that the host machine has enough free space to accept the recovered files). If RIA looks like it found your stuff, then buy the Pro version ($99) - it's worth it (very good app, btw ... I've made some good $$$ using it )

3 more replies
Answer Match 48.72%

Hey, My user profile was corrupted. Basically, windows ran an update whilst i was backing up and that corrupted my user account.

I have tried the methods on this forum to restore the account and have tried a system restore with no success. I wan't to keep the files from my user account but how can I access or recover them?

Any help would be greatly appreciated.

A:Data recovery from corrupted profile?

can you do a system restore back a couple of days or no?

also Crucially if a profile is bad there are 3 things worth checking
a) Ensure the key name doesn't end in ".bad"
b) Ensure the RefCount value is 0
c) Ensure the State value is 0

under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

6 more replies
Answer Match 48.72%

Like the title says, I ran it and it quarantined all of the personal files in all of the profile folders in the documents and settings folder.
I can't find a log file anywhere to post up.
Any ideas?

A:ComboFix Quarantined all Profile Data

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We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Answer Match 48.72%

I would like to know if there is a way to recover data from a over written Profile in Win 2000 pro ? thanks

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Answer Match 48.72%

So one of my clients computers is not seeing personal data in any user profile on the machine. Here is everything relevant.
Windows 7
Domain User
Local profiles (although logging in through domain)
No new hardware (originally thought maybe there was a HDD swap)
user data gone from 2 different domain profiles
NOT defaulting to temp profile (checked in registry)
If I didn't know better, I'd say there was never anything done with these profiles on this computer.
Any ideas????? Me and all the rest of the techs here are stumped.

A:Personal Data gone from user profile

Have you inspected the hdd with a non windows machine? even a non windows boot disk...
I put it to my guys here too, there's probably 50 years of sysadmin & tech experience between the 4 of us. No idea, unheard of issue.
Malware maybe?

8 more replies
Answer Match 48.72%

Hello, gives instructions on how to use your existing PST data in a new profile.

I have tried at least 20 times to follow the instructions without success. I wonder if in the instructions a line of information has been omitted or if the names of functions or activities has been changed. For instance, I cannot find any way to "set it as the default" which is in the second line of instructions in the second paragraph.

I am hoping someone will recognize where there is an omission or give me instructions on how to interpret XP Pro SP3 and Outlook 2003.

Thank you


A:Existing PST Data in New Outlook Profile

This might help:

2 more replies
Answer Match 48.72%

I'm endlessly sorting out things on my step-mums computer that she somehow manages to brake, and finally I have no clue what to next with this one.

Her user profile data has gone, the profile loads but has no background, desktop icons are default ones, outlook has run off somewhere and I cannot change any permissions even though the account is an Admin.

Searching through the logs it says the user profile has been locked in the registry due to a program using the profile while it was last shutdown, it also says that no user input is required, well that cant be true.

All her personal data and settings are on a separate partition labeled D:, and the system stuff on C:, the document and settings files on the C: drive are not accessible to the admin through safe-mode so I can not changed/fix the ntuser.dat files etc, Although there's a new folder with the same user name but with 002 at the end, this seems to be the new one the profile is using. I tried transferring all the data from this folder to a new account but there's still stuff gone missing such as the Outlook files which is of high importance to her. I've tried editing the ntuser files to load the old folder but now one is allowed to access it accept the broken default profile who can't do anything anyway

I have no more ideas on what to do,

I hope someone can help.

More replies
Answer Match 48.3%

I am using Windows XP with SP3. Prior to the profile being corrupted I've had multiple warnings that my C: drive is running out of space. I already have a 2nd drive and I'm trying to find out about getting a 3rd.

My user profile on my desktop has been corrupted. I found instructions on how to copy the data from the old user profile to a new one, however I cannot find the file the instructions are looking for.

The instructions say to copy from the old file into the new. The problem is I cannot find the correct file.

The profile names on the desktop are Christina (me), Scott (dh), and William (ds). As you can see from the screenshot of Windows Explorer, only Scott and William are listed as seperate folders. I believe the "Christina" setting are under "Compaq Owner", but I'm not sure.

I created a new user profile in Control Panel and named it "Mom". However, it does not show up in Windows Explorer as a named folder.

I took the screenshot while logged into my dh's user profile.

I need help finding out why the new user name doesn't appear in Windows Explorer and how I can verify if I have been using the Compaq Owner account as shown in the files. Then I need to find out how to properly copy the data from the corrupted profile.

Thank you,

Christina in GA

A:Corrupt User Profile, cannot copy data to new one

Welcome to TSF....

Try this:

How to recover the damaged user profile in Windows XP

5 more replies
Answer Match 48.3%

Win 2000 Prof: Deleted Admin profile!
Can view deleted file ...000 but am unable to restore it. Is there a program that will let me go back and see all info on hard drive and find my deleted administraor & password so I can access old files?

A:Access Deleted Admin Profile Data

Welcome to TSG!

If you can't restore the profile, can you copy it to a new location? Even with that and copying over the default profile probably will not restore the admin account. You could try to repair the system, but I am not sure that would work either as it is not the same as the old NT repair where you could reset the registry to the last saved state. Your best bet is to do a clean install in the same folder and re-install all of the apps. Then from the new admin account you can take ownership of any files you need.

Good Luck!

2 more replies
Answer Match 47.46%

I want to create a new user profile for existing user due to user profile corrupted, I made a big mistake when I was trying to move user's data from old profile to her new profile - both My Documents and Desktop. I had an issue with logging into the new user profile. it shown the profile is somehow corrupted, and a temporary profile will be applied. after login, I started moving data over from the old profile to new profile (I forgot I was working on the temporary profile). after I copied everything over - including some very huge and important databases, I loged out the user. I realize everything is gone when I log back in.

I wonder if anyone knows if there is any way to recover the lost data. I'd very very much appreciate your help

A:recovery vista temp profile's data (urgent)

System Resore is for the OS and not personal information, but I would try a system restore and see just how much is retrevied.

System Restore - How to

Worst case scenario, but the expected one, the account is returned with settings, but no personal documents.

Before trying anything make a system restore of what you have now, so you can return in the event of problems.
I am assuming that you did not make any backups.

3 more replies
Answer Match 47.46%


I have an issue with my main user profile - I renamed it, and since then there have been small issues, like the search not finding installed apps, certain Windows apps showing only a blank screen (including Contact Support, which is good for a chuckle), and an occasional hang on restart. I created a test profile, and have confirmed that Search, Apps, and restarting behave as expected with the new profile after initial login.

Once I copy the data from the original user over things get more interesting. The desktop opens quickly, and while some icons lose their program association (links to websites which are represented by Chrome icons on the bad profile), other programs will open on a double click. The issue is that the search box doesn't allow text to be entered, and the start button does nothing. Clicking on File Explorer, I get a message that "Windows cannot access the specified device, path, or file." I tried to screenshot that and save it in mspaint, but on attempting to save I get the message "You can't save to 'This PC'. Please Choose another location." (Dodgy screenshot attached - had to take it with a phone)

I followed this procedure for copying over the data, which I performed from the built-in Administrator account :

One exception to the procedure listed was that I found that I had to log in to the new user account before moving files into the folder. If I didn't, even with a ... Read more

More replies
Answer Match 47.46%

Hi there,
I'm still very happy with my XP Pro, but I thought I'd set up a dual boot with Win7 ultima 64 and check it out.

So I popped in another hdd that was sitting idly in a drawer and installed 7 on it. I fully expected that Win7 would be able to see there's an XP installation and create a boot menu. But nooo, it refuses to acknowledge another OS beside it and starts 7 when I hit the switch. So I always need to call the bios boot menu and I kinda don't like that. I'm jaded, I expect my pc to start up unattended while I brew my tea. Start up XP, that is.

I lurked around here for a bit and found some hints...
I copied the boot folder and the bootmgr file into my XP root and tried to repair with the Win7 DVD. But nothing came of it. It doesn't see XP and I've no clue about drivers for it.
But the drive with XP on it appears in red now in explorer window *scratcheshead*.

The second issue, and that's a BIG issue, one of my data partitions is simply not there. It's the primary partition of a hdd, which secondary partition shows up just fine. I wouldn't have been surprised if the XP OS partition would've been invisible, but that one shows up as drive d. And it's yet another hdd. Okay, now it gets confusing, here's my setup under XP:
Disk 0: C (XP) and F (1TB)
Disk 1: G and H (1TB)
Disk 2: D (Seven) (250GB)

and that's what it looks like on 7 (approximately, haven't found the disk management yet):
Disk 0: C (Seven)
Disk 1: D (XP) and F
Disk 2: H
So my G drive just doesn't s... Read more

A:Missing boot menu and missing data partition

While installing , Windows 7 does recognize an older version (such as xp), so a boot menu should be created in this way. If not, you are to configure the boot menu after completion of the installation. Thare are some ways to do that. Are you dual booting xp and seven now?

"But the drive with XP on it appears in red now in explorer window *scratcheshead*." -- Can you post a screenshot of this thing?

It appears from your post that you can boot from either os. If xp is not there in boot menu, are you choosing the drive to boot up in each time?

Please post the screenshots of your disk management to reveal the issue of G drive clearly, from both in xp and 7. But apparently it shouldnot be a active one.

9 more replies
Answer Match 47.04%

The other day when i went to boot up, it said missing profile contact your adminstrator. I bunch of my folders were missing on my desktop and my desktop background defaulted back to the original one, i went into system restore and tried that but it didnt do anything, although i did find all the items that were missing, how do i get my original profile back? and what caused this?
IT still gives me the same message on startup....

A:missing profile

What did it say when you looked in User Accounts in your Control Panel?

5 more replies
Answer Match 46.62%

have a sony vaio laptop with windows 7 installed. One of the users(with administrative rights) logon profile is missing.
the other user does not have administrative rights, and the default administrator account is not enable.
I know what needs to be done to fix the missing user profile. But  when i am trying to rename the S-1-5 folder
using the other user(no administrative rights) keep getting the following error "The registry Editor cannot rename S-1-5************* Error while renaming key"
What else can i do to fix the missing user profile?????

A:User Profile Missing

I am not sure this would work as the admin profile is missing but try to change the user to admin in control panel. The UAC will pop up and ask for a password.
If that does not work, try the following. In the search box type cmd. Right click > run as administrator then type the following which will enable the hidden administrator account.
net user administrator /active:yes
Log out and you should be able to log into administrator to do the edit.
After you are finished disable the hidden administrator account by typing
net user administrator /active:no

6 more replies
Answer Match 46.62%

when I turned on the computer, all my settings are disappeared. example Outlook express setting, all files on the desktop.

I got the message : Profile file is missing.
computer is Sony VGN TX37GP.

It doesn't save any file, setting if I turned off this computer.

How can I fixed this problem. Please help.

A:profile file missing

Hi yinayemoe.

This is a common problem, with no real cure.

You should be able to copy data from the corrupted profile to your new one.
You'll find these profiles in C:\Documents and Settings

Here's a Microsoft Article.

1 more replies
Answer Match 46.62%

Tech Support Guy System Info Utility version
OS Version:
Processor Count:
Graphics Card:
Hard Drives:
Antivirus: None
Acting on a firefox prompt, I chose to reset firefox to default.

when all is said-n-done, firefox wont load..... dialog box says profile is missing
and a new folder on desktop is labled: Old firefox Data

A:firefox missing profile

Never heard that happen before. The default would reset all so it would be like a new install so any changes you made would be lost or that is how it used to be.

Anyhow do not know what is wrong. But once you get it fixed get MozBackup.

This would get all back the way it was to the last backup.

2 more replies
Answer Match 46.62%

I had 4 user profiles but only seem to have 3 now. When I log on to the computer there are 4 names but when we look in the files and folders etc there is one missing. There are 'my docs' and 'my music' etc for three users. When my husband (the missing user) logs on he can go to his docs but there is no name in the folders tree. When he saves anything it always ends up in my docs as well but I'm not sure if that is because we are both administrators. Hope you understand this I can't explain it very well

A:Missing user profile

Welcome to TSG....

How to recover the damaged user profile in Windows XP

1 more replies
Answer Match 46.62%

I have 2 computers, one running XP Home(SP3), and one running XP Pro(SP3)
Both have IE7. Neither show a personal inforamtion button or anywhere to enable profile assistant in Internet Options. Boith are just typical installations and both are admin accts (I'm the only user)
Is Profile Assistant extinct in IE7? I can't find any reference to it via Google either. Does anyone know where it went or is it no longer used since IE7 was rolled out?

A:missing Profile Assistant

Nobody noticed this problem in SP3 yet?

1 more replies
Answer Match 46.62%

Each time I log into Win Xp it says that windows cannot load my user account since the user profile is missing. Windows then logs me in but with a temp account and when I log out all the settings I changed is lost. Can anyone please help

A:User profile missing !!

Come on guys ! Help me out here. I am going mad trying to sort out this problem. I cleaned the registry and checked for malware and adware but still the problem is there.
Any help ??

1 more replies
Answer Match 46.62%

Help Please... Combofix has deleted/quarantined the entire user profile folder contents inc desktop & my docs data.
Yesterday (4th Feb 2015 @ approx 17:00hrs GMT) we ran combofix on a suspected infected computer. It had AVG cloudcare, we disabled the realtime scanner until restart. We then downloaded combofix direct from bleepingcomputer.
Combofix run, did its normal stuff, then we noticed it was DELETING what we have found to be EVERYTHING in the users c:\users\%username%\ folder to the point when the computer rebooted, it re-created the appdata folders, etc, etc like a new user was logging into a new PC.
There is a URL that might help here, but its quite old and it was for WinXP. Does anyone know if the same can be run for Win7? And more importantly has anyone had this same experience recently!!!???
It might just be that this computer is heavily infected and all the profile files are genuinely infected with something. I am fully aware that bleepingcomputer recommend backing up before running this, but I've used this 50-100 times at least, and never ever had this happen. We are also aware that the deleted files are put in C:\QooBox\(the original path)\ and have the extension .vir added to the file name and original file extension. So you can of course without the EXE mentioned in the above URL article just remove the .vir to potentially thousands of f... Read more

A:HELP Combofix has deleted the entire user profile inc desktop my docs data

Before anything, I'd recommend you to upload a few of the deleted files to so we can have a look if they were infected or not.It would also be helpful if you could zip up and attach c:\combofix.txtAs for precautions, its clearly stated you should run Combofix only under expert guidance, if you choose not to do that then you risk problems like the one you are describing unfortunately.

17 more replies
Answer Match 46.62%

Hi guyz,
Please provide me a sample code as how to access Current Logged in User profile application data and how to delete a file in application data folder using vb code. I am very new to this technology pls help me.

A:How to access Current User profile application data to delete a file in it in VB

Here's the code in VB .Net 2008:

Public Class RemoveFileFromProfile

Private Sub cmd_DelFile_Click(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles cmd_DelFile.Click
Dim profile As String, fullpath As String
Dim filename As String

' Environment variables
' USERPROFILE = Path to current user profile
' APPDATA = Path to application data in current profile

profile = Environ("APPDATA")
filename = txt_Fname.Text
fullpath = profile & "\" & filename
MsgBox(filename & " deleted.")

End Sub
End Class

1 more replies
Answer Match 46.2%

I have recently experienced a problem with installing Autodesk Inventor and been provided with information necessary to resolve the issue from Autodesk.
One of these being the removal of the following profile folders:
C:\Users\%username%\AppData\Roaming\Autodesk \
Having successfully accomplished this I decided to double check and to my astonishment found that the what I believed to be the windows primary holding folders, namely
were no longer.
Is this in fact the case and if so how do I correct this matter?
I would have liked to have attached a copy of the relevant hyperlink message received but am uncertain how to go about it!

A:Missing profile folders concern

Run SFC /SCANNOW Command.

2 more replies
Answer Match 46.2%

A month or so ago when I tried to load Mozilla Firefox I got the message 'your firefox profile cannot be loaded, it maybe missing or inaccessible.

I have looked online for a solution, it seems to be a common problem, but I need a solution in easy language. My computer knowledge is OK but most of the solutions baffled me a little.

I have tried uninstalling and reinstalling but that doesn't work.

I'm running Windows Vista.

Can anyone help?


A:Mozilla Firefox Profile Missing

Uninstall Firefox completely following this manual:
Install fresh copy.

2 more replies
Answer Match 45.78%

Hi, I am having problems booting my Windows XP system. I am hoping I can get some help here. It started last night, I stumbled across a page on the internet, and somehow some ad programs got installed on my computer (even though I click No). So I open up AdAware, and scan my system, then I have it remove a whole long list of items that were on my system. Nothing looked like it shouldn't have been in that list. But then it asked me to restart because some of the files it was trying to remove were running. So I did, and now whenever it tries to start it gives me the following message at the 'welcome' screen.

Windows cannot load the user's profile but has logged you on with the default profile for the system.

DETAIL - A required privilege is not held by the client.

What can be causing this? Is there any way around it without reinstalling the windows folder? Any help is appreciated, thanks.

My system specs are:
ASUS P4C-800E Motherboard
2.8 GHz P4
1 GB 3200 ddr RAM
160 GB Maxtor 7200 RPM HD
256mb ATI Radeon 9800Pro
Soundblaster Audigy 1
I use built in Ethernet, an Intellimouse Explorer, a Microsoft Internet Keyboard, and a 19" CRT.

Edit- After this message loads on the welcome screen, it lasts for about 20 seconds, and then the system resets. It just keeps going in a continuous loop.

More replies
Answer Match 45.78%

OK, I'll try and cover everything leading up to issue to give complete idea, so bear with me here as it started with a snowflake and now this giant snow boulder is barreling out of control.

Originally Win 7 Ultimate started having issues that could NOT be repaired regardless of method. Decided to wipe a Win XP HD and load a fresh Win 7 there, as this allowed me to keep all old info which I can access from the "New Win 7" OS. For the record, I have TWO HD, both with Win 7 (New and Old) Ultimate loaded, and BOTH drives are partitioned.

While on the "New" OS today, I had to access the "Old" HD via selecting the drive from the New OS as I needed to manually copy a text file over. So I had "Users" folder open, then selected my old administrator folder. While in there, saw a bunch of files that weren't familiar (I've show hidden files active for years and not sure why I never noticed them before). I clicked the rename option on the 1st NT.LOG file and opened Chromodo, pasted it in there to do a quick search on what it was, then when I went back to the "Users" folder, my old Admin. folder was completely missing? It's supposed to be locked (folder with lock icon next to it), so NO idea how it was even able to get moved or how it was moved/deleted? Even if the LOG file was inadvertently renamed, I'm completely BAFFLED how that would erase the entire Administrator folder.

Anyways, tried reopening the drive thinking maybe it was... Read more

A:Missing Administrator Folder profile Win7 Ult.

Also, while copying the Old Admin. folder from the Default folder BACK to the Users directory, while the copying was commencing, a popup appeared asking me to "Back up your file encryption and key"? A quick search suggests something was encrypted in the admin. folder, which caused the box to appear. BUT, since the encrypted files are presumably on the old OS folder, how in the world is the "New" OS able to decrypt them? Let alone encrypt them?

The box is still open by the way. If I click "Back up now" and save to a local media, would that corrupt anything? Meaning if it creates some kind of key for the old OS, will it get confused and NOT work with current OS?? Does that make sense?

6 more replies
Answer Match 45.78%

I recently did a hard drive reformat, and had backups of my previous settings, I have never used user profiles, have always have my computer boot right up to my desktop- no welcome screen.

So I was trying to set it up the way I have had it, but something got fouled up, not quite sure what happened, but the profile I was using is no longer listed in the profiles, but all the files are still in documents & settings.

How can I restore this/my old profile, and clean out any unused profiles?
Right now there is listed:
RSS (old profile, not listed in profiles)


A:Restore deleted/missing User Profile

Also, when I tried to do a restore to before the user profile going MIA, it restored to a blank screen, no desktop, no start button, no way to use anything other than cntrl-alt-del and run a file through that. Weird

4 more replies
Answer Match 45.78%

I am puzzled why, as far as I can tell, everything else seems to be there except this one single folder.

This is what happened: I run registry cleaner section in Ccleaner, and following that it was giving me an error message that the locally stored profile can't load, and it could only log me on with a temporary profile. Needless to say, I could not access any of the things in my profile.

I took my computer to the service place, but first nothing was done for 3 days (3 very painful days without my computer and being worried about the fate of my things on it...) and then the IT guy did work on it some, but I don't know what he did and I don't think he did much or didn't get far in any case, because when I picked my computer up there was no difference.

After that I was searching for some answers or suggestions on various forums etc. I tried system restore but it could not restore it. Then I ran chkdsk and it worked, it repaired one file (ntuser) and then my profile loaded back, looking like it always did before, except that as far as I was able to remember, one single folder is missing.

I looked in the hidden files and folders (by doing: windows explorer : tools : folder options : view tab : check show hidden files and folders : uncheck hide protected operating system files : OK) but I don't see it there.

The folder I am talking about was probably quite large, containing many sizable word documents and a number of pdf files. I think it was in "my documents&... Read more

A:After restored profile, one large folder is missing

Have you tried using Windows' search tool to search for the folder or files found inside it?
See if this software reveals anything...

6 more replies
Answer Match 45.78%

G/ Day? I have Windows 8.1 on a Dell Desktop Inspiron 660 I wanted to know how I Can delete all My Profile Folders and Recreate a new one or Keep the correct Profile Folder and Delete the Rest at the Moment they are;
DazzzlingDasha Local Admin > Local // DazzlingDasha Local Admin >
Local>DazzlingDasha-2 > Local
I just want one account I suspect the Da zzz lingDasha is the Boss Profile it has all the Data in its folder BUT I cannot find it in >regedit > H Key Software> Micro> Win NT > Profiles.
I can Find > DazzlingDasha > and > DazzlingDasha-2
No sign of > Da zzz ling Dasha (DazzzlingDasha)
And they are the only 2 Profiles They Have the Same Number (Long) but Neither Has > .bak > after it?.
I also realised that Firefox was not ?Saving? Any any of my History and > Options Privacy was Reverting to > Reserve History no matter what I set it too?
I have tried Deleting > cookies sqilite .txt in ?Trouble shooting? but No change.
Someone may be interested to know that this happens EVERY time I try and Log out of My Local Account and Log in
to ?My Microsoft Account? to get an ?App? or whatever? something always happens to my ?Profile? and I finish up like
this? any advice how to Overcome this please? I usually stay Right away from the ?My Microsoft Account?
for this very reason, I thought I had fixed the Problem with a clean Reinstall 9 Months Ago? but obviously Not Thank you for any help you can give Cheers Dash... Read more

More replies
Answer Match 45.78%

Hi, I'm having a problem with my 32-bit Windows 7 computer. It was originally a Win XP, but it was upgraded to a Windows 7 Ultimate from the person I bought it from (on craigslist). The computer itself is a Fujitsu tablet PC (laptop).

Yesterday the last thing I did was save my homework to my flash drive, then I shut down my computer.
But once I got home some hours later, I turn on my computer and my desktop items are gone! It was like I'd gotten a whole new computer.
A message bubble pops up and says that my user profile may be corrupt, and a temporary profile is being used instead.

I first tried restarting my computer, but it loaded the temp profile. I tried again, but nothing changed. So while I searched for solutions online I scanned my computer with Microsoft Security Essentials, but it didn't find anything, so I tried a System restore.
It seemed to work at first, some folders on my desktop came back, but none of them were the files I want/need.
I undid the system restore since it really made no changes, but at least the temporary user account isn't loading anymore. I haven't installed anything lately either.

I've seen other people with similar issues, but none of the answers are quite helping. Some look very risky, and I'm not the most computer savvy person so I'd rather not try them. As a reminder, I bought this computer used with Windows 7 (genuine) installed, so I don't have the CD. It's been working well since I bought it months ago.
One of Window's s... Read more

A:Corrupt user profile/files missing


Originally Posted by SilverKeaton

It was originally a Win XP, but it was upgraded to a Windows 7 Ultimate from the person I bought it from (on craigslist).

Is the copy of Windows 7 you purchased a full retail copy?

Validate your Windows 7 OS -

Regards. . .



5 more replies
Answer Match 45.36%

This desktop computer came with Windows 8 pre-installed and was updated to 8.1 from the MS free download around a year ago. While updates were automatically downloaded, the settings were not for auto updates. I attempted to install updates a few months ago but got many failures (as did many others I read about) and after installing KB2919355 the desktop was messed up and the missing profile problem was evident. Did a system restore which fixed everything and it has been stable ever since - with no updates installed.

Today after several attempts (and hours) I finally got all the Windows updates installed without failures, However, when any application icon shortcut is selected, the "Missing Profile" message comes up. I am able to start the program from the Program Files folder using the executable file and once started all appears normal. Tried re-creating the shortcuts on the desktop but get the same error message. This applies to Firefox, Thunderbird, Word, etc. Also notice that the pressing the windows key + X does not work but windows + C works as well as windows + R. Those keys and icons all work from the administrator logon so the problem seems isolated to the default user.

After researching the problem I created a new user (while under admin privileges) but no profile was created. When attempting to logon to the new user, the message "The User Profile Service service failed the sign-in. User profile cannot be loaded." Checked the User folder on th... Read more

A:Solved: User Profile Missing after Windows Update

16 more replies
Answer Match 45.36%

Dear Forum,
I am working in an organization and i am IT support engineer. comimg to issue...we do have multiple SSIDs in our organization and this is happening to some of the users who are using HR(for example) SSID. wifi profile is missing everytime, when user switch from home wifi or another network. this is happening only for one SSID(HR) among 6 SSIDs. where, it(HR) uses the EAP-FAST module. And user can access internet only through this particular SSID(HR) and remaing SSIDs are used by other important users. when user comes to us with this issue, we are adding it manually in Network sharing and Center>Manage wireless>Add . when user connects this SSID(HR), it takes windows login ID and password as credentials. there is no issue with other SSIDs.

More replies
Answer Match 45.36%

Gudday all
My wife rang me up to tell me that our home computer is playing up. The user icon has changed from the daisy icon to the skeleton (skull) icon. This is not the first time is has happened. (My daughter had a picture of our dog as the user icon which changed to the daisy icon.)
All the desktop icons are gone except for the speed/ram meters and the weather widgets that Win 7 has. The start menu appears to be OK and programs can be opened and used.
All she did was just turn the computer on. It turned off last night with no apparent troubles.
The desktop icons will return if I right click on the desktop and check the tick box to display them. But the changing user profile icon has me concerned.

We have Win 7 Home Premium.

Has anyone had these 2 issues? I know that the disappearing desktop icons appears to be rather common. The user icon change occurs without warning.

A:User profile picture changes and desktop icons missing

Just realised I posted in wrong forum

Could a mod move to the win7 PLEASE?

2 more replies
Answer Match 45.36%

Somehow my "built-in Administrator" has been damaged. After loading, there is a pop-up that tells me "you have been logged on with a temporary profile..." Checking Event Viewer shows Error 1511, "Windows cannot find local profile," has occurred. I believe I have an understanding of how to fix this if it were a "standard" or "administrator" profile but am not certain what to do, since this is the "built-in administrator" profile. I have tried: stopping/starting the built-in Administrator from a non-elevated administrator account. loggin to Administrator (built in) in safe mode. log off, hoping for it to create a new profile. no luck with anything. I do not have a Win7 DVD (only the hidden backup on my system hdd). there is no "Restore" available that is prior to the problem.

A:Built-in Administrator profile missing, error 1511

Hello stars,

You might see if the tutorial below may be able to help with this user profile error. Since it's your built-in Administrator that is affected, you could also do this in any other administrator account if available.

User Profile Error - Logged on with a Temporary Profile

Hope this helps for now,

9 more replies
Answer Match 45.36%

I think I was able to remove the virus but  can't find my profile or documents and pics. Here is my hijackthis log: Thank you. I have a Windows 7 Lenovo SL41. Thanks in advance.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:27:06 PM, on 5/9/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16521)
Boot mode: Normal
Running processes:
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\Lenovo\HOTKEY\tpfnf6r.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\Lenovo\Message Center Plus\MCPLaunch.exe
C:\Program Files\DDNI\Lenovo Idea Notes\DDNIMSGUser.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\AVG\AVG2014\avgui.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\w... Read more

A:Please Help Find my Missing Profile and Files. Virus Removed.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Answer Match 45.36%

Hello Experts
Windows 7:
Brand: Compaq Presario CQ58
OS: Windows 7, Home Premium edition, 64 bit
For last few weeks, my firefox and chrome were hanging every few minutes and every scroll down was turning out big pain as my cursor circle never ends. The system so unresponsive that I hated my system. This coincided with I activating the Microsoft Essential anti virus, and Trend about to expire.

The physical memory consumed was always 97 -100%. It was a hell using my just 1 year old system. So I have installed Opera and used Rev-uninstall to wipe clean of Firefox and Chrome, using moderate option. I realized later that I have have saved my favorites which over the year painstakingly collected. But that is least of my worry. That day the system behavior with Opera was awesome, physical memory at 40 % I had a started to like it. But when I shut down, it took unusually long time to shut down and next day the system when restarted said " Preparing Desktop" and I see the following.
1. Desktop is wiped clean
2. There is a message C:\windows\system32\profilefile missing location and I could not run any application
3. The search option too is gone.
4. I could able to open word 2013 with error message box. I think RevUninstall deleted critical files.

-My efforts which failed --
1. Restore to various points before the events - Failed
2. Tried to copy these files from D:\Recovery directory but I cannot even ope... Read more

A:Profile file, search and other windows files missing

Hi First you should not have anything saved to the recovery drive and you are unlikely to be able to copy what is there, since this is usually the recovery image for your machine to be put back to factory settings.Now you should check the user manual on how to make a system disc as it will have the info you need Manuals for Compaq Presario CQ58-100 Notebook PC series - HP Support Center

12 more replies
Answer Match 44.52%

hi.. one of my colleague's user profile from our domain on her own computer has a missing recycle bin and the weird problem is.. even if we deleted her profile from the server and recreate another one it is the same problem... the desktop icons are the same as before and even the desktop wallpaper is the same as before the profile being deleted. i re-created twice and twice the recycle bin is missing. but when i went to another computer.. and logged in with the user's profile.. the recycle bin is there! even when i right click on exploring the windows explorer.. the recycle bin is no where to be found. can anyone tell me whats going on?

A:Recycle Bin icon missing from a domain's user's profile on a particular computer.

This may help line #64 on the right.

5 more replies
Answer Match 44.52%

Wife and I have W10 Icon phones running Build 14393.321.
On my phone when I open People and select a contact it gives me a choice of Send Message or Call Mobile.
On the wife's phone the Send Message choice is missing.
Can't find an option for this so any help is appreciated.

We both can go through the Messaging App and select a contact and it works.


More replies
Answer Match 44.52%

So my laptop is a good few years old, has a few issues but generally it still runs ok for what I need. However today, after logging off fine last night I am getting the error 'user profile service service failed to log on'. I'm usually quite happy to have a tinker about with stuff if I have instructions. So I found out about logging into safe mode and ResEdit and looking for the SID key but mine is missing the long string of digits I'm guessing this is not normal, is there a way to fix this and get back in again?I have tried system restore but I only have yesterday evening and that fails.
I apologise for shortness of message I'm on my new iPad and I'm not really use to it, much prefer my laptop ATM!
Thanks in advance

A:User profile service failed to log on: SID key missing number string?!


Try this:

Method 1 usually works.

If as you say, the sid key is missing, then try methods 2 - 3

Hope this helps


2 more replies
Answer Match 44.52%


I would appreciate any help in this area from those in the know!

My problems are:

2 months ago I could not enter my user area as it would not load. I followed microsoft instructions and altered the .bak profile in the registry, and problem fixed itself.

Today, Chrome stopped working - if I try to load it flahses up and instantly closes itself.
I uninstalled chrome and downloaded the .exe to reinstall - sometmes when I click nothing happens, and sometimes it initiates but then disappears, and nothing happens.
So I tried using safari - if I click to open it, nothing happens.
I am now using Internet Explorer which is working slowly.

I tried doing a system restore, but when the computer restarted, the user area problem appeared again, and I had to go back and alter the registry. Problem fixed.
However, I got a message saying system restore could not restore due to an unspecified error.

In the last day or so I have installed iCloud, Safari, and evernote - otherwise mainly just use the computer for Office and the internet, and not had any other issues.

Please help! any advice greatly received.
thankyou x

A:Won't load safari or chrome, or run .exe, and user profile missing issues

Hi, and welcome to the forums, it seems you have a corrupt user profile, it would probably be best if you created a new user account, tested it to make sure all is OK then transfer the data from the old user account to the new one.

What user accounts do you have at present, and is the main account administrator?

Go to start search and type:- cmd, right click on the returned cmd.exe and select "run as administrator" at the prompt copy paste:-

net user > 0 & notepad 0 (press enter) please post the notepad outcome here.

To be sure go to start, search and type:-

netplwiz (press enter) under users what do you see.

7 more replies
Answer Match 44.1%

Dear Members,

I hope someone out there would give me a guide on how to resolve it back to normal.
started the laptop in the morning, and what I find is all my icons in the desktop missing, tried to do system restore to an earlier point , but it says there is no system restore point created. tried chkdsk at elevated cmd prompt, but it says unable to go further because of "f parameter not specified, CHKDSK only in read only mode" and then it just stops.
my desktop now has a very basic appearance and all the letters under the what ever remaining icons are like in low graphics.
went on to user profiles in c drive, but yes am happy I have another user profile mentioned there and clicking it , i see all my documents and downloads in their specified folders.
But as in default as in now, I cant view anything on the "my documents folders"

the question is - since the restore points have been of no help , How can i start my laptop with the normal user profile where I saw the folder with all I wanted.

also with this present profile, it prompted a small notification saying "you have been logged on with a temporary profile"

Please help me ,,guide me,

Thanks a lot.

More replies
Answer Match 44.1%

My computer was displaying some abnormal behavior this weekend where it was registering the touchpad portion, but not the keyboard portion of my Logitech wireless keyboard-touchpad combo. I thought a simple reboot would solve the problem, but it's only led to a whole bigger issue.

The reboot process much more slowly than normal, but computer did load eventually load the lock screen correctly. However, when I click to move to the login screen, I'm met with mostly blank login screen with no login box and no apparent way to login. The only things on the screen are the accessibility and power buttons in the lower corners of the screen. I've included a screenshot below.

Any ideas on how to fix this short of a clean install of Windows 8.1? I've tried rebooting four or five times and I get the same login screen each time. I also tried to "refresh" my Windows installation, but it failed around 13%


A:Slow boot, login page missing profile picture/password box

safe mode.
For details on how to enter safe mode contact your pc manufacturer or your motherboard manufactorer.
In most cases you hold/repeat press F8

9 more replies
Answer Match 43.26%

As of today, in our domain environment consisting of Windows 8.1 and Windows 7 Enterprise machines, we are experiencing the "User Profile service failed the sign-in - User profile cannot be loaded" error message whenever a user tries to login.
This only affects users new to the particular machine. If they have signed on before and already have a cached account the computer logs them in with no issue. This is occurring on both Win8.1 and Win7 machines. We are an academic institution so this is becoming
a huge problem in our labs. Students generally use different computers so this is popping up very frequently. I have a solution for the issue. It appears that on the non-working machines that the "Default" user profile is corrupt. I have discovered
that if I find a machine, Win8.1 or Win7, doesn't matter, that is allowing first time users to logon I can copy the "Default" user profile and replace the corrupt one. I must first permanently delete the corrupt profile before copying over the new
one. I am doing this over the network by navigating the C:\users\ folder. Even this way is becoming cumbersome though as we have over 1000 computer in labs. I have googled and googled and I keep seeing the same answers offering various solutions, none which
are any more practical than my method. I cannot find information on a cause or a reason of why this would just crop up out of nowhere. I suspect maybe a Windows update but I cannot verify that yet. ... Read more

More replies
Answer Match 42.84%

My user profile became corrupted after years of problem-free usage (no clue why), so now I always end up in a temporary account after a reboot.

As per Microsoft's instructions I found here Fix a corrupted user profile - Windows Help, I

1. created a new account
2. logged out and logged in again using another account (not the newly created one)
3. tried to copy the data from the account that had its user profile corrupted to the new account.

However, under C:\Users, the user folder I want to copy from is a white generic icon (not a folder) and it is padlocked and has a size of 0KB - so I can't open it to copy from. Looking at how much data is on C: it looks as if all my data could still be there (I hope).

How could I get access to copy all data from my old account into the new account?

Many thanks in advance for some hints as to what to do!

More replies
Answer Match 42.42%

I suppose this is yet another reminder that if one does not continuously back up saved information, they will regret it.

My laptop has been, against my will, trying to update itself to Windows 8.1. It has been going through multiple installations, rendering it completely inopperable for hours. Then the power goes out on it. And it does a bunch of other things, possibly including system restore. I'll be entirely honest; it's 11 Am right now, and most of this was apparently happening at 4-6, with very little input on my end about it.

Right now, I try to get to my desktop, and most of my files I keep there are completely gone. I fee that a few of the programs that I frequently used and installed stuck around, though, so I had faith that I could get them back some how. Then I see the window in the bottom corner, saying the thread title quote. I did search and found this link, which claims to be a fix. But the first thing I notice is that it says it will delete the corrupted user profile. And since I'm the only user, and that's all of my files, information, and data at risk, I have quite a vested interest in not letting all of that be deleted.

The short stick of the situation: any chance I can find a way to fix this issue and just get things back to the way they were without it deleting all of my stuff? A thought occurs that the data I seek to save and they profiles may be entirely separate from each other, but I sure as heck want to be sure of this before I make a mistake and ... Read more

A:"You've been signed in with a temporary profile": data?

You do the following so you don't lose your data:

2. Back up anything that you do not want to lose in the C:\Users\(user-name) profile folder (ex: Brink) of the affected user account to another location. When finished, delete the C:\Users\(user-name) folder.


12. If successful, the affected account's (ex: Brink) user profile will be recreated and no longer receives the error. You can then copy any files you want back from the back up created at step 2.

2 more replies
Answer Match 42.42%


I got my Pc screwed up/

I used the mui 2.55. tool to change my os lang. from German to Danish/and cliked the apply bottom without selecting any lang.
SO now i cant boot . I get the 0xc0000225 error code NLS data missing or corrupt/
I dont have any org. Vista dvd so i tryed the repair untillity from the Manufactors recovery dvd/ and it cant repair/

To make things worse I have disabled The Vista system recovery due the massive disk space it uses/

So now im xxxx/

I use a live linux boot disk to be online right now/
I cant even access my harddrives and copy my folders to an external HD

Isent there a way to manually copy the NLS data file back to the HD via dos _

Hope some one got an idear/ i been googling around and chouldent find any solutions.

More replies
Answer Match 42.42%

hello everybody,

ihave a problem with my computer system(p iv 2.8ghz) which is running on winxp proffessional . there are two partitions on my harddisk my c drive is ok and alive but my d drive is showing all my old folders which were containing data is now showing empty how can i retrieve my data from the hard disk i havent deleted anything . my d drive shows all empty folders . please somebody help me on this matter,Hard disk capacity is 120 gb seagate

thank you.

A:all my data is missing

Run chkdsk on that drive first.

See if your files are there. If not, download this program:

Run it to create a boot floppy. Boot from the floppy. At the A: prompt, run:

Select your partition and have it scan the partition for damaged partition tables and repair them.

Run a complete virus scan and malware scan.

1 more replies
Answer Match 42.42%

Hi all,

My PC running Windows XP Professional recently suffered a major crash and I could not get it back online.

I removed the drive to copy the data off at work and this seemed to work ok as I could see the gigs of data being transferred. This was a Windows 2000 Professional PC.

I have a new home drive installed and all is working ok now, however on trying to burn my data from the Windwos 2000 Professional PC it shows all the directorys as zero although all the folder names are ok.

A friend at my office said he seen somewhere this type of problems and it is a permissions thing.

Any help appreciated.

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Answer Match 42.42%

Last night my anti virus AVG did an update and I rebooted after. The computer booted to a black screen with a blinking curser in the corner. Tried to reboot several more times to the same end. Decided to try to boot up to the XP disk was able to get to the repair mode. Now I have the NTLDR is missing. I used another computer and read," to try to copy cd rom drive d;\i386\ntldr c\:"but it doesn't work.

I took the hard drive out and hooked it up to my other computer in an enclosure to see what I could find.. The drive, I think is about 80 gigs. when I highlight the drive in MY Computer is only reads 10 mgs...Please help Thanks,

A:Missing Data

16 more replies
Answer Match 42.42%

Hey folks, got a quick question and hoping someone can help me out with this:

I have a Western Digital 500 gig MyBook hard drive that I use mainly to hold divx files I've converted from DVD, for use on my portable video player. Tonight when I was transferring some files to the hard drive, something went wrong and everything shut down. When it came back, more than half of my dixv files on the hard drive were gone. No idea where they went but they were simply absent from the folder. I still have everything from "A" to "D" but anything starting with "E" and beyond is missing.

I was ready to assume that's it, game over, they're gone. But now I see something curious: The hard drive seems to have less free space on it than it should, if those files had been deleted. I'm showing a total size of 465 gigs, but only 320 remaining. Factoring in some other data I have on the drive, there's still a discrepancy of around 75 gigs, which I think would be roughly the size of the data I thought was lost.

Also I can't delete the folder that that data was in. I tried to do so after transferring the remaining files in that folder to my computer- but the drive won't let me. No idea why that would be or if it means anything, but when I try to delete that folder, I can't. I was able to rename it, but I can't delete it.

In any case I'm guessing this is a lost cause and I'll probably have to format the drive in or... Read more

A:Data Missing (But Might Still Be There)

6 more replies
Answer Match 42.42%

Hi I need help badly, my second hard drive I use as storage has a big problem. Everything on the drive has dissapered. The drive has also changed from ntfs to fat32. It shows up in partion magic as type 07?

Could anyone give me a hand with this. Hopefully all my data is not gone as its important.

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Answer Match 42.42%

iam having 3 drives in my pc those are C,D,E

C- drive which has os installed on it
D,E are my personnel

iam having 30GB in my D drive and i copied all data from D to E drive

after i checks files in E drives (which are copied), i found only 28 GB was copied. And i checked and conformed all folders are copied.but it showing 28GB only.i din't get any error message during copying. where is remaining 2GB content?? please help .


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Answer Match 42.42%

it all started like this. I cleaned the dust from the inside of my pc, have not done it in a while so it was covered in dust. I vacuumed it, closed the cover and turned it on.

Then I get the message "disk boot failure. insert system disk and press enter".

I checked the net, and all I could find was the tip to use the install cd to repair. I tried, but it would not recognize the hd. All cables are attached. At a complete loss.

So I attach an old hd, install windows on it. I open the arbeitsplatz (sorry, my system is in german, its where your partitions (c,d,e) are, dont know the english term ). And behold, the partitions from my other hd are accessable. And now I get angry again.....

I must restart the system, so I do. After restarting, I open arbeitsplatz again....and my old partitions are not there. Gone.

I need that hd. I have many things there, including some nice videos of my ex-gf really want that.

So please, if anyone knows if/what I can do, please help me.

A:Please help, data missing

Only 1 comment

Theres a good chance your data is still on the HD.But make a partition
for things beside the "OS" that you didn't name on a new one.
Try this bad HD in another computer as a Slave,like the one your useing now.

4 more replies
Answer Match 42.42%

I recently backed up a users Outlook data by using the backup wizard. After reformatting and reloading everything on the system I imported all of her data that I had backed up. Pretty smooth I thought, until my phone started ringing. Some of her e-mail data was not there. Her pst file is over 400mb and several folders were missing. I have backed up and reinstalled outlook data many times and never had this problem.

I am assuming there is nothing I can do, since the file I backed up does not have all her data included, and I have already re formatted her drive. But, I figured I'd ask just in case. Any ideas?

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Answer Match 41.58%

I burned 1 GB of info in a DVD-R disc. Computer could read it perfectly and said 1 GB was recorded and 3 GB still free available for more data.
Next day I tried to add more data, 0.5 GB in a folder. All was OK, I dragged folder to DVD and PC said it was doing the job, after 2 minutes said folder was ready to be burnt. But the previous folders did not appear. I quit burning and tried to check the information on DVD. right- clicked properties and PC says it has 1 GB of data burnt and 3 GB available. But if I try to read the information I had burnt before, nothing, no files or folders.
May I still recover the 1.0 GB recorded first day? HOw?

A:DVD-R with 1 GB info but data is missing

When burning multiple sessions to a DVD-R disk, if the sessions are not left open or closed improperly, then it can "lose" data or make the entire disk worthless. As for recovering data from a DVD-R or any optical disk, for all intents & purposes it's a lost cause, it's not impossible, but it would cost out the wazoo and the likelihood of recovery is slim.
As cheap as DVD-R disks are, don't burn multiple sessions, just burn once and be done with it.

Hope this helps, take care!

1 more replies
Answer Match 41.58%

hello dear friends,
I have a really serous problem in my laptop.
In my computer I hide my drive by the following way.
In manage(my comp.)-->Disk Management-->on f:\ drive i go in Change drive letter and Paths and i remove the drive letter F:\ from that drive. that make hidden the drive.
In this position I reinstall my Windows 7 using format on C:\.
When i done installation and go in my computer , it showing 27.3 gb used in 30 gb.
When I open the drive there is no folder in that drive.
Please help me to find my data.

A:data missing in drive

Run GParted and see if it can find your hidden partition, then give it a drive letter.

1 more replies
Answer Match 41.58%

I have a laptop Satellite P50-A-14G and it came with windows 8.1 pre-installed. I made the actualization suggested to windows 10 that it was supposed to be for free and simply, and now I have the problem that requires an activation code (25 characters), I guess the serial key of windows 8.1, but can not find this code. I thought I would be at the back of the laptop, near the information about the laptop serial number, etc. etc. There is only a sticker with the logo of windows and that?s all.
If I can?t make the activation of windows 10 correctly, I have to go back to the previous operating system. Awfull.
Wait for an answer. Thanks

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Answer Match 41.58%

my C drive properties reports
used space 31.4 GB
Free space 37.7 GB
Capacity 69.2 GB

but when i go into (C the folders i get are
MSOCache 0 bytes
Perflogs 0 bytes
program files 917 MB
program files x86 4.80 GB
programData 92.7 MB
Users 325MB
Windows 14.5 GB

hidden folders are shown, so where has the other space gone?

A:about 10GB missing data

Quote: Originally Posted by Maxheadroom

my C drive properties reports
used space 31.4 GB
Free space 37.7 GB
Capacity 69.2 GB

but when i go into (C the folders i get are
MSOCache 0 bytes
Perflogs 0 bytes
program files 917 MB
program files x86 4.80 GB
programData 92.7 MB
Users 325MB
Windows 14.5 GB

hidden folders are shown, so where has the other space gone?

Hi MaxHeadRoom. Do you know the size of those hidden folders?


7 more replies
Answer Match 41.58%

Hi all well i have a job in i did an image drive so i have files on a good drive.
but here is the problem it is telling me the files are empty ???? i know 100% that the files had data on
it is a seagate 1tb 7200.12 so tell me what is the deal is it a segate thing do i have to get the segate startup working
do the files have coding at the start?

A:Data missing on Seagate 1TB

The 7200.11 and the 7200.12 have had some serious issues. A shame too because I'm running two Seagate 250 gig harddrives and they have been great.

Check out this link I read just yesterday:

I would contact Seagate immediately and let them know of this issue and you want it "fixed." keep us up-to-date.

1 more replies
Answer Match 41.58%

Hi guys, new to the forums and in need of some help.

I was called in to look at my parents PC despite being no expert myself. Windows was unable to boot and was giving a message along the lines of it was unable to access the device?!. The given options were to try booting Windows 7 again (which brought me back to the same point) or to go to System Restore. Having already been unable to use a system repair disk after receiving the message 'startuprepairoffline' I tried System Restore.
Mistakenly I thought it would give me the option to set the system back to a previous date but it was actually going to reinstall the OS. I only realised this after I had started the restore so I turned the system off by holding the power button as I didn't want my files to be lost. I thought my next best bet would be to connect the PC hard drive to my laptop, copying across the files and resuming the System Restore for a fresh install.
When I took out the hard drive and connected it to my laptop I couldn't find any of the files. In fact, 142GB of the 143GB drive appeared to be free! So I'm wondering what has happened to the data as all folders on the drive are empty. Could the system restore process have deleted the files (or file table) in the short time it was running? And is there a way to recover them?

Thanks in advance (and apologies for the long post)

A:StartupRepairOffline / Missing data

That most likely, was NOT System Restore, may have been system Recovery, or Reset? Did you see any message about the drive having errors that needed to be checked and repaired? Did chkdsk run and/or repair any files?

You usually access System Restore by tapping the F8 key of your keyboard, just as the system begins to put text on screen....when the choice is to press a key, like F1 or F2 to enter Setup... or F12 to get a list of boot options.... you tap F8 and get a list of Advanced Startup options. If system restore cannot run for some reason, (usually a restart is done then the Restore would take place) you may have see the Recovery options?

You got the Recovery option I would say. That may have formatted your drive as the first step in performing a Recovery. If you cannot see the files, that would indicate what happened.

You might have some luck using a file recovery tool, I am not able to say if any would be found, or what shape they would be in, but I think that is your option.

You might want to wait to see what others have to say.

How did you connect the drive to your laptop, with an adapter?

2 more replies
Answer Match 41.58%

just experienced a big problem and Im hoping someon might have an answer for me.

I have a Mac running OS X 10.3.9. I downloaded and installed a security update for Safari (v 1.3.2). Upon restarting my computer and launching Entourage (2004), all of my three accounts were missing, along with all of the accumulated emails and the many folders I had created to organize those emails.

I see the database in the Finder (Users/Documents/Microsoft User Data/Database), but Entourage cant seem to read it. I've verified that the database was not corrupted.

I have since reconstructed two of my email accounts and am receiving new emails, but I really need to get to my old data. Does anyone know a way to get that data readable by the application?

Thank you.

A:Entourage missing data

Hi and welcome. Please make only one post for the same problem.

1 more replies
Answer Match 41.58%

I've got a folder on an external hard disk which I connect to my PC using USB2. This folder contains all kinds of stuff about 20gb worth. My data has gone missing for no apparent reason. Today I open up the folder and it's EMPTY. Check the properties and it says 0 bytes. What happened? I do run auto defrag utility on my computer. Is there ANY WAY I can recover this data? If not, I just want to know what could have happened so I can prevent this from happening again. My PC runs Windows XP Pro. Thanks in advance.

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Answer Match 41.58%

i am new here and come here because i have a problem with my pc
i am using a Windows xp professional 2002 sp2
it works very well and it is very fast because i am using some great utilities suites and software,but i see that i am missing my program data folder,
i checked the show hidden files and it wasnt here,i had problems with my "msconfig" and "help and support" too but i resolved them.
can u help me how to find my program data folder???

A:program data missing

What is this program data folder you are talking about? There is no such folder on my computer either. Are you talking about c:\program files? Is any program complaining about some missing folder? Can you post the exact error message?

3 more replies
Answer Match 41.58%


I'm trying to help someone who's saved several pdf files in the following manner:1. Received in Outlook as an attachment
2. Opened in Adobe Reader or Acrobat
3. >File >Save as >"document name".pdf
The user then cannot find the files. In providing assistance, I duplicated the steps taken, and found that the files are being saved to >"User", >App Data, >Local, >Microsoft, >Windows, >Temporary Internet Files, >Content Outlook, >CP6DU2Q6.

The funny thing is, when I follow the path, there is no >Temporary Internet Files subfolder! I have further discovered that when I search for one of these documents (visible in the >Save As dialog), *if* there are search results for a particular document and I open it, it opens as an Outlook message, even though it's saved as a pdf file.

What is going on here? How can the user retrieve these files saved in a non-existent location? And does he even want to, considering they've saved as Outlook messages???

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Answer Match 41.58%

attempt to save file incomplete. file, whether htm or mht is red boxed. cllicking on show picture in context menu doesn't help. please advise.

A:data missing on save

My guess is that the pages you're saving are getting some, or all of their graphics from another site. When that's the case, that graphic will be replaced with a red x when you save the page.

2 more replies
Answer Match 41.58%

I am the only User on the computer. When I turn on the computer I see my User picture and I enter my password but Vista has created a TEMP user using my name and password that does not have my stuff. How do I get Vista to use my real User folder for startup?

A:All my user data seems to be missing

Your actual user profile may be corrupted, which is why Windows has created a temporary one for you.
Create a new user account for yourself, then copy/paste from your original user account folders into your new one.
To gain access to your original user account folders you will need to take ownership of them, explained here:

Because you might lose access to your user files for several reasons, you should always keep backups of them on at least one other physical drive or on CD/DVD.

1 more replies
Answer Match 41.58%

After reformatting my Vista x64 laptop I booted up to get this astonishingly difficult error:

"Windows failed to load because the NLS data is missing or corrupt"

I searched my problem on Google and the results found were difficult. I've made multiple attempts at the instructions I've found, and no progress.


A:NLS Data is Missing or Corrupt

Go to Start type in CMD in the search bar. Open CMD as "Adminstrator"

In the command Prompt type in

Wait for the scan to complete then reboot.

Do the same thing as above except type in these commands.

CHKDSK /f /r
Then type "Y" reboot.

This scan will take awhile depending how many files are on your HDD.
Sit back drink some coffee or have a beer.

6 more replies
Answer Match 41.58%

Im using WindowsXP SP2 on a HP Pavilion dv5292EA. There was a system32 error and the system refused to boot even from Safe Mode.
It asked me to use the Recovery Disks (made using the Recovery Partition that came pre loaded on the system) and Repair.

On doing so, it said that Data would not be deleted.
However, after booting, it seemed the same as a new computer with all the default settings.

All the data in My Documents cannot be found but everything else including
Shared Documents is as it is. Unfortunately, My Documents is where all my work stuff was including my Thesis which I had not backed up.

The strange thing is that all the space that it was using (about 50Gb) on the drive is shown as occupied. So I am led to believe that the data is hiding somewhere.

Please help me find the same.

A:Data in My Documents Missing

Hello sequeira.ryan

Please do not use the machine if you can avoid it, just in case you need to run the file recovery programs
Have you looked under "Documents and Settings" in case your files are under a different name? Maybe Old or Recovered
Check out every folder.
Run a search for the name of some of the files

If they really are gone all you can do it try the file recovery programs
Use this one first as it does not require installation

Pandora Recovery

Undelete Plus

PC Inspector File Recovery


2 more replies
Answer Match 41.58%

I'm not sure what is wrong with my computer. When started, it comes up with a blank screen w/start taskbar, a balloon that says "Your computer may be at risk" and a big window that says AVG License Error - not able to recognize your license number. I don't recall having a license number because I downloaded a free copy of AVG a while back so I click close... then nothing. My desktop never comes up. It looks like I have no files/documents. In the start menu there are no Programs. I can see programs from the control panel under add/remove programs - but I can't remove them. I know my documents and pictures are still there as I can see them scrolling through when I am running SAS.I tried this so far...1. Checked the LAN setting option.2. Rebooted into Safe Mode with Networking.3. Downloaded and ran RKill.4. Ran SAS (actually the logs below are from when I ran this twice before I ran RKill. I can't find the log from the scan I did afterwards.)5. Rebooted to normal and ran MBAM.Here are the logs.SUPERAntiSpyware Scan Loghttp://www.superantispyware.comGenerated 08/14/2011 at 05:02 PMApplication Version : 5.0.1118Core Rules Database Version : 7561Trace Rules Database Version: 5373Scan type : Quick ScanTotal Scan Time : 00:14:01Operating System InformationWindows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)AdministratorMemory items scanned : 509Memory threats detected : 0Registry items scanned : 31830Registry threats detec... Read more

A:Missing/Hidden Data

Hmmm, not good, IMO.I'm afraid I have very bad news. Your system is infected with a nasty variant of Virut, a dangerous polymorphic file infector with IRCBot functionality which infects .exe, .scr files, and opens a back door that compromises your computer. Using this backdoor, a remote attacker can access and instruct the infected computer to download and execute more malicious files. -- Note: As with most malware infections, the threat name may be different depending on the anti-virus or anti-malware program which detected it. Each security vendor uses their own naming conventions to identify various types of malware.Understanding virus names Threat aliases for Win32.Win32.Virut Threat aliases for Win32.Virtob.Gen.12With this particular infection, the safest solution and only sure way to remove it effectively is to reformat and reinstall the OS. Why? According to this Norman White Paper Assessment of W32/Virut, some variants can infect the HOSTS file and block access to security related web sites. Other variants of virut can even penetrate and infect .exe files within compressed files (.zip, .cab, rar). The Virux and Win32/Virut.17408 variants are an even more complex file infectors which can embed an iframe into the body of web-related files and infect script files (.php, .asp, .htm, .html, .xml). When Virut creates infected files, it also creates non-functional files that are corrupted beyond repair and in some instances can disable Windows File Protection.... Read more

15 more replies
Answer Match 41.58%

I turned on my computer the other day and all the data I had put into my CalendarPal program had disappeared. What happened? Why is it all gone, all my appointments, important events, etc. Can I get it back?

I use Windows XP, Firefox

More replies
Answer Match 41.58%

I have lost all the files from one of my Hard Disk partition (G
the drive G: shows Disk space usage is 13GB and 3GB of Free space.
if i opens the G: it shows the major Folders that i have created, but all the folders are Empty.
How can i get the files again...? is there any Way...? I think my system get affected by Spy Ware.
can anyone please help me...

Thanks in advance.


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Answer Match 41.58%

I recently burnt an avi. file to a dvd as data, and when later that day I burnt another to the same dvd, the first file had disappeared and I could not access it. I believe it is still there since properties shows it is taking up the space still, but I can't access it. I wanted to know if there is a way to burn files to a dvd as data, and add more at a later time without the first disappearing.
I use okoker dvd/cd burner for my burning.

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Answer Match 41.58%

months ago...
i installed AIRLINK, (a external wifi/adapter device) because my windowsxp internal adapter wasnt present.
after a day or so ,it cause my pc to respond very slowly...
so i so happen to check under ADMINISTRATIVE TOOLS, to PERFORMANCE, and i would always get the message:
""At least one data sample is missing. Data collection is taking longer than expected. You might avoid this message by increasing the sample interval.""

Any suggestions?...
windowsxp latitude d600
[email protected]

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Answer Match 41.58%

Hi There, My Brother-in-law has a Microsoft Works database that he has been updataing for some time. Today his laptop had a power fail and when we got it up and running again we noticed that information that he added yesturday and could see this morning was missing from the database. Everything else is there except for about 27 fields that he populated yesterday. Can this information be restored or is there a copy of the file anywhere else on the machine. Any help would be greatly appreciated

More replies
Answer Match 41.58%

I recently chose to do an "update and restart" on my all-in-one desktop pc and came back to a blue screen the says " The boot configuration data for your pc is missing or contains errors. File: \EFI\Microsoft\Boot\BCD  Error Code: 0xc0000034 "It tells me that I need recovery tools but this pc came preinstalled with Windows 10 and I don't have a disc. Any help is appreciated!

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Answer Match 41.58%

So, I installed a SSD as my OS and programmes drive, installed Win 7 and moved default location of user files while doing so, (to original HDD) then restored the data I had previously backed up. Because of the moved user profiles I had to 'long hand' move the documents, pictures etc folders into my recreated user folder. I now have access to all of my documents etc, however when I started Outlook and set up the email address, it did not see my emails from backup time. I tried importing the .pst file but again, there seems to be no data in the Outlook file. Where has it gone? It will really hurt if I cannot get it back as I have many valuable emails as well as a much needed contacts list.


More replies
Answer Match 41.58%

I had a problem with W98 SR2 locking up - startup sequence failed at "verifying VMI pool data". I repaired the Master Boot Record (fdisk / mbr) which gave me access to W98 again, but seemingly to an older setup (only old user profiles shown and had to reload some drivers).

My main problem is that I cannot now find many of my MS Office data files in My Documents. I have tried both "old" user profiles and bypassing user profiles to go into the default setup. Files more than 6 months (or so) old are still available, but anything newer seems to have gone! It is probable that this cut off point coincides with when the User Profiles were changed, but that could be pure coincidence. I have run Scandisk Thorough but it found no errors.

Does anyone have any ideas how I can retrieve the missing files? Losing the User Profiles and going back to a single default user would not be a problem - losing the data is!

Thanks guys

A:Missing MS Data Files

Have you actually looked in Windoze Explorer to try and locate the files or done a find files or folders? If your FAT table was messed up I might see files dissapearing. I would first try a find files or folders first before giving up.

2 more replies
Answer Match 41.58%

I bought a 16gb usb key from best buy a few months back. I used it for some normal every day jpg/doc transfer/backup. In the past few weeks I notice that data have been missing or corrupted from the key. Yesterday I copied about 400 images to it, today when I plug the key in, nothing is there. I did a normal format on the key before I made the copy yesterday. This is really strange, I wonder if I am doing something wrong? I have had some no name brand refurbished usb keys from many years before and never had any issues. Is there a way to check if the key is bad?

A:usb key missing or corrupted data..

You can test it with this free program :-

It writes data to the stick then reads it back to check it's not corrupted.

Click on the first screen to choose English (unless you know German). Then click the 'Select Target' button and browse to the Usb stick. It's best to format the stick first so the program can test it all.

1 more replies
Answer Match 41.58%

Hi all,

On Memorial weekend a bad storm caused a surge on a the telephony line of my DSL and fried my router and my computer (rough weekend), however my DSL modem is still alive.
Using a hdd dock, I pulled my HDD out of my defunct computer to pull the data off, but I cannot locate any of the documents/files. I changed owner and tried searching by document names and folder names and eventually found the "windows.old" folder which seemed to contain the folders I was looking for. However all of them contain zero data, 1 folder. I don't have any recent backup of the documents/pictures I would like to recover. Any help and suggestion on finding them would be appreciated. Once my new computer arrives, I'll be backing up more often going forward with this lesson learned.

A:trying to locate missing data from old HDD

Im not totally 100% familiar with trying to recover data off of a hd; but; there are ways and there are programs out there that can recover data to a point; if not completely. I will let someone else step in here as im not 100% familiar with data recovery.

1 more replies
Answer Match 41.16%

Error: Windows failed to load because the NLS data is missing or corrupt ... pls help me to solve this problem..

A:NLS data is missing or corrupt error

Now let's try the following methods to troubleshoot the issue.

Method 1: Startup Repair from the Windows Recovery Environment (WinRE)
1. Insert the Windows Vista installation disc into the disc drive, and then
start the computer.
2. Press a key when the message indicating "Press any key to boot from CD
or DVD ?*". appears.
3. Select a language, a time and currency, and a keyboard or input method,
and then click Next.
4. Click Repair your computer.
5. In the System Recovery Options dialog box, choose the drive of your
Windows installation and click Next.
6. In the System Recovery Options dialog box, click Startup Repair.

Method 2: Rebuild BCD
1. Put the Windows Vista installation disc in the disc drive, and then
start the computer.
2. Press a key when the message indicating "Press any key to boot from CD
or DVD ?*". appears.
3. Select a language, a time, a currency, and a keyboard or another input
method, and then click Next.
4. Click Repair your computer.
5. Click the operating system that you want to repair, and then click Next.

6. In the System Recovery Options dialog box, click Command Prompt.
7. Type Bootrec /RebuildBcd , and then press ENTER.

Method 3: Use the Windows Recovery Environment (WinRE) to run System Restore
1. Instert the Windows Vista installation disc into the disc driv... Read more

6 more replies
Answer Match 41.16%

Hi! Guys.

I hope I found the right group to help me.

My APP folder under my user folder and the Program Data folder on Local C: Computer, both just disappeared.

They are missing and not showing. My folder options check marks are where they should be. I tried Brink's solution in the registry and my missing folders as well as folders that are showing all look the same as far as data and pathes and stuff. In other words, the missing ones look the same as the ones that are showing, so what is there to change? They all show %userprofile% in front of them.

I don't know what made these two important folders disappear. I just don't know how to get them back. I have Vista 32 bit.




A:Missing APP and Program Data folder

Hi Greg,

These are usually hidden system files by default in Vista. They will just need to be unhidden again to see them. This tutorial will show you how if needed.

Hidden Files and Folders

Hope this helps,

5 more replies
Answer Match 41.16%

I was given a laptop recently with the task of saving some files from the hard drive. The laptop won't boot, so I connected the drive to my computer via an eSATA dock. It shows up as RAW. When I run a partition repair tool, such as Partition Wizard, it correctly identifies the drive's capacity and amount of data. The drive is given a letter and shown that it is NTFS, however, when I try to access the drive from Explorer, I get the prompt to format it.

So, would something like Recuva work to access the files, or do I need something more "intense"?

A:Data Recovery from missing partition

Hi DeaconFrost,

Why not try TestDisk? It may be able to rewrite the partition table if it can find.
I have only run a mock trial here Regain a lost drive using Test Disk - An Illustrated Guide ( deleting the partition table from a working drive and then successfully rewriting it with TestDisk).

9 more replies
Answer Match 41.16%

I was looking at my C: drive & was curious what data should be backed up other than the "Users" folder.

The OS C: uses up 373GB according the properties in Windows 7.
All the folders under OS C: such as Users, Program Files, etc, plus the Recycle bin add up to 348GB.
That means there is 25GB of HDD space that is used but not accounted for.

Everything under C: should add up to the 373GB total but it doesn't. Any idea what I might be missing?

A:Data or Folders that should be backed up but missing ?

Did you check the hidden system folder ProgramData, too? It easily explains a few gigs. Also the shadow copies (restore points) can take some space:

4 more replies
Answer Match 41.16%

The OLD EXCEL WAS INTUITIVE to use. OK, the new one may be easy, if not intuitive, but I cannot find the features I am looking for.

I have an existing chart already, I added additional series to it.

When the series contains all the data, of course, that's trivial and it plots correctly.

When the series contains missing data, the series plots in the wrong location!
It SHOULD appear shifted to the right, synchronizing on the common values of the X axis. Instead, it plotting data points on a first come first served basis.

See attached. I sketched in where the data SHOULD be plotting.

I have hand typed these values, so I don't expect any "data type" or "data format" issues, which I already know can cause bogus results. I cannot see the problem though.

A:How to synch up series with missing data?

RESOLVED - there is an option to show ZERO values or show GAPS. That plots the data correctly. Thanks.

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