Tech Problem Aggregator

Laptop keeps going back to desktop page

Q: Laptop keeps going back to desktop page

Using Windows 8.1. Recently my laptop keeps going back to the desktop icon page. This happens about every minute. Then in a little while the webpage or other page reappears with no loss of info, etc. How can I remedy this problem?

A: Laptop keeps going back to desktop page

Could you explain your issue in further detail?

You're using the metro IE, but when viewing a webpage it switches to the desktop edition of IE?

1 more replies
Answer Match 61.32%

When I use the Administrator Account everything runs well. I switch to Stander User Account and only when I click on my folders the screen flash to a blank page and take me back to the main desktop page. I tried again and the same thing happen always, flashes to a blank page and take me back to the desktop page. It only when I click on my folders.
Any suggestion/solutions as to what is suddenly causing this problem? I would greatly appreciate.
Kind regards,

A:Windows 8 flashes and take me back to desktop page

What do you mean by Flashes--Does your screen fog up for a few seconds then return you to the desktop? And you cant Access ANY folders or just some?

6 more replies
Answer Match 56.7%

Could someone please tell me the simpliest way to backup my laptop computer to my desktop? I have been trying to days to figure this out and I know it can't be that hard.

A:Back-up a laptop to a desktop

So I need to get a special program in order to back-up one to the other?

3 more replies
Answer Match 55.86%

I have a desktop pc I just built I am currently using my laptop HD in my desktop machine if I was to put the laptop HD back in the laptop would it bootup and run programs like normal or will I have to reinstall the os and all programs

A:can I switch my HD back to my laptop from desktop

You would need to clean install the OS and all the programs.

If the OS for the desktop was installed on the laptop hard drive (installed in the desktop) then all of the drivers in the OS are geared for the desktop. None of the drivers needed to run on the laptop are installed. It would not start up.

You could install the hard drive in the laptop and then do a Repair Install on the existing OS installation to try and save some time and effort, but these can result in some strange behaviors in some cases.
To have the best OS installation you really should do a clean install.

2 more replies
Answer Match 55.02%

Couldn't download TSG SysInfo on computer with problem. Tried to give info can, please advice how I can get additional information if it is needed. Thank you!

Microsoft Windows 8.1 Home Premium
Dell All-In-One Desktop Computer
Intel Core i3-3240T CPU @2,90GHz 2.90 GHz
4 installed RAM
64-bit operating system, x64-based processor
Antivirus: avast! Antivirus, Updated and Enabled

I have a desktop computer (info above),with a super slow Internet connection--only one bar is showing. I also have a laptop computer on the same connection that is showing four bars. Both computer are in the same room use a wireless connection. Why does my laptop connect with no problem, while my desktop is so slow nothing is able to load?

Thanks again!

A:Desktop Won't Load Page, but laptop does

Sounds like the Desktop's WiFi device may have a disconnected antenna, or conflicting with some nearby interference or it may be a flaky/failing WiFi device.

1 more replies
Answer Match 54.6%

hello every body..

l have a HP mini laptop, win 7 starter

i try to chane desktop back ground but i can't do it

becuase i don't find this opition..

olso whin i in any picture the list did not include :

'' set as desktop back ground ''

so a need 2 know if support in these lap or not????

A:Can i change desktop back ground in mini laptop?

Hi from what I can find out no you can't it is locked and there is no way to change it,you can look here for a little more info

2 more replies
Answer Match 51.24%

On my W500 keyboard there are two keys on either side of the up arrow in the lower right corner. Pressing them allows you to navigate forward and back in your browser or in explorer. However, these have to be the worst placed keys possible. Whenever I am typing a message on a website and I want to move around in my text to make some edits, I go to use my arrow keys but occasionally I will hit the back key, thus going back to my previous page and losing all that I was typing. It is extremely frustrating. Is there a way to disable these key? I have no need for them, they only cause me headaches. Cheers,Jordan

Go to Solution.

A:W500 - Disable page-back, page-forward keys

Yes,Start > Thinkvantage > Keyboard Customizer Utility > Key Sensitivity tab > uncheck Enable Browser Keys box utility found at (on mine) "C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe" RickW500 4058-CTO WinXP   

RickW500 4058-CTO WinXP

5 more replies
Answer Match 51.24%

page loads and then goes back - as if back button pressed!

The title explains really.

It doesnt always happen... normally happens in facebook, eg browsing through a picture album.

your on picture 6 of 20, you press next, page loading as normal then just as pic 7 loads you go back to picture 6, as if you have pressed back button..... very frustrating... any ideas!!!!?

Its on a new Vista Laptop. using IE7


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Answer Match 50.82%

I have an Carbon X1 4 generation thinkpad.  I use Chrome as my default browser.  i have been using ThinkPads since 1994.  This new X1 is the first one since the internet started that does not have page back/page forward keys by the arrow keys that allows you to navigate in your browser.  Is there anyway to to convert what are now the page up/page down keys into page forward/page back keys for use with Chrome? Drew

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Answer Match 50.4%

I am using Win XP, IE 6. When I use the back button it does not take me to the previous page. I have looked at the history list and noticed that there are numberof "doubleclick" items there. When I click back button it backs up one at a time and finally reaches the previous page. Depending on the webpage I am visiting I have to click many times to back to the previous page. This is most annoying. I use FireFox on the same machine and I do not have this problem there. I use a laptop with Win2K and IE 6 and it does not have that problem either. Basically they do not retain the doubleclick frames in the history. How can I fix this on the XP machine. I compared all the internet advanced options with the laptop and they are identical. Thanks for your help in advance.

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Answer Match 49.98%

Here's the problem. I work at a real estate company and for the past two weeks we have not been able to go on our MLS. We have about 30 computers of which NONE can get past the login from our network there. I know this because on my laptop, i can access the MLS site from home, but once i get to work and log onto our network then i cannot get in. I can go to the site which is type in the username and pw and click login, but then it just directs me back to the same page with the username and pw textboxes emptied.
A side note, A few days ago I was able to detect the autoit virus on many of our computers which was messing up the registry's and creating the RVHIOST files. I have cleaned up a few computers that had this virus using hijackthis, ccleaner and spybot along with registry booster.
I even reformatted 1 computer with xp pro sp2 and it still won't login. I'm guessing this is because possibly another infected computer is still on the network??
Should i disconnect all computers from the network and then try to login to the site to see if the problem still exists? this is weird because this is the only site having this issue, not hotmail or any other site. And because of this its' such as hassel as our agents need and use this site on a daily basis.
Any help is appreciated.

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Answer Match 47.04%

Referring to post at:

titled "Need HELP for Windows XP failure to run Explorer.exe after Welcome Page".

Press Ctrl+Alt+Del. If it brings up Task Manager, create a new task and run %windir%\explorer.exe. If this brings up the desktop, then according to the posted HijackThis log, this is my speculation (assuming your system is clean of malware):

Too many startup processes. Any undue change to any of them can cause problem during startup. If you could remember the very last time you had accessed the internet before this problem cropped up, did your hard disk light blinked a lot? Some programs were actively reading or writing to your machine. It could be Windows update or ZoneAlarm or others. Undo Windows update, uninstall ZoneAlarm, unintall IME, uninstall Java, etc. Try to minimize or simplify you startup process. Get replacement, another version of Java or from the other vendor, another firewall, another IME, etc.

Sorry for the delay. When I solved my similar problem, the thread is closed. So I post here in case anyone care to read. I uninstall ZoneAlarm, zap clean the registry with Registry Easy 4.7, replace it with Comodo Internet Security Free 3.5.54375.427. My XP sp2 is back to normal and desktop shows up after logon as normal.

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Answer Match 46.62%

this sucks i have a e- machine and i was downloading a osme stuff for the computer then show me a message that said dont continue but she keept on goin since that day she only makeit to the login page and it dont work and i need to useit cuss i need the program inside !!!!!!! please i need help

A:my computer makes it to the login page after that takes me back to login page

This sounds like it could be a WGA (windows genuine advantage) error. Do you get any messages at all? Have you got a password on your machine? Try loginng in using a different method (Hold CTRL+ALT and tap DELETE twice)

1 more replies
Answer Match 46.2%

Hi everyone. I'm having a problem in Windows 7 with my dual monitor setup. Being a student, my laptop comes with me during the day to classes, but when I return to my desk, I have a dual monitor setup through a docking station. I haven't had a problem getting the displays to actually output in extended desktop. Instead, I can't keep them set that way. Installing any program, opening the system task monitor, letting the computer idle into sleep, or any process that makes the screen "flash" sets the screens back to clone. It's even more annoying that for some reason, I cannot get the system to recognize the external monitor through the display settings. To get around this, I've set up schemes that I default to through the Intel Graphics card. I know it's a minor irritation, but somehow I managed to bypass that default in Vista Ultimate and can't quite figure out how to do it in 7.

I attempted to fill out my system specs in my profile as best as possible, but please let me know if any information more is needed from me. I apologize if anything is missing, this is my first post. Thanks for your help!

A:Extended Desktop Keeps Reverting Back to Cloned Desktop

have you tried re-installing the graphics drivers?

3 more replies
Answer Match 44.94%

Is there something I am missing or is there really no way back to the top of a web page in Edge, tablet mode on my Surface Pro2? On long pages like Wikipedia, this swiping/scrolling to the top is crazy. Is there something simple like on an iPad, just tap above the top of the address bar and you are at the top.

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Answer Match 44.94%

Whenver I do a search on any search engine...GOOGLE, DOGPILE, etc. I click to a result and view,but when I go to the next site, it automatically jumps back to the last site visited after about 10 seconds. How do I keep internet explorer from returning to the last site I visited when I surf?

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Answer Match 44.1%

I have a spreadsheet with multiple tabs of names. I could be in any one of those tabs and decide to go to another. I need to know how to go back to the previous tab I was in without having to search for it. Can anyone help me with the code in vbe? I have to warn you that I have never done vbe before so you have to tell me where to type the codes and how. Thanks.

A:back to previous page

This is from the help in Excel 2003
To do this Press
Insert a new worksheet. SHIFT+F11 or ALT+SHIFT+F1

Move to the next sheet in the workbook. CTRL+PAGE DOWN

Move to the previous sheet in the workbook. CTRL+PAGE UP

Select the current and next sheet. To cancel selection of multiple sheets, press CTRL+PAGE DOWN or, to select a different sheet, press CTRL+PAGE UP.

Select the current and previous sheet. SHIFT+CTRL+PAGE UP

Rename the current sheet (Format menu, Sheet submenu, Rename command).

Move or copy the current sheet (Edit menu, Move or Copy Sheet command).

Delete the current sheet (Edit menu, Delete Sheet command).

2 more replies
Answer Match 44.1%

Why do I have to click twice (instead of once) to go back one page in IE8. I looked for a setting but I can't find one. I always before only had to click the back arrow once and it would go back to the previous page.

A:Click twice now to go back one page IE8

Is this with all pages or just certain ones?

5 more replies
Answer Match 44.1%

my button will not let me go back in some cases, some times it's not highlighted

Mozilla Firefox 3.6
Windows XP

A:Go back one page PROBLEMS

If you close your original tab and have only one open, then there's nothing to go back to.

4 more replies
Answer Match 44.1%

I downloaded the new Internet Explorer 8 and am an avid craigslister. When I click on a listing and then press the back button it takes me to the top of the page. Not to where I was on the list. IE7 didn't do this. About to go back to it, but thought I would ask if there is a solution for my problem first. Thanks.

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Answer Match 43.68%

I write an e-book. I used to use frames - menu on left and contents. I have now converted the book to non-frames using a <div> to wrap all the displayed text nesting a <div> for the menu and a <div> for the contents. The new sites looks like the old one but now allows users to be referred from other sites and emails. HOWEVER, the old site used to return users who browsed to another page back to the same place in the first page (e.g. perhaps half way down a longish page) but the new version returns them to the top. Any idea as to why would be appreciated.

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Answer Match 43.68%

can anybody please tell me how to stop the problem of a blank page when pressing the "back" button. If I go back two pages and then forward one then it's fine but I'm just about to throw my keyboard through the window... so for the sake of that .. can anybody help me

A:Blank page on back button

If the link that you click takes you to a page with an immediate re-direct to another page, when you only click the back button once, it's taking you back to that re-direct page which is then forwarding you right back to where you were. To get back past that stupid re-direct page, you'll have to click the back button twice.

14 more replies
Answer Match 43.68%

my laptop keeps wanting to click back to my (Google) home page, even when I am offline in other programs besides for Internet Explorer, such as Windows Explorer or even Control Panel - all the icons are replaced by the Google homepage - which i wouldn't think was possible, especially when I'm offline and out of reach of any wireless connection...Logfile of HijackThis v1.99.1Scan saved at 2:00:56 PM, on 7/27/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exeC:\WINDOWS\system32\drivers\KodakCCS.exeC:\WINDOWS\system32\ScsiAccess.EXEC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\Windows Defender... Read more

A:Keeps Going Back To My Home Page - Google

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you.
That doesn't sound like a symptom of malware, but let's see if we can figure it out. I'm not entirely sure I understand what you are seeing. Can you post a screenshot?

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Answer Match 43.68%

I currently have an outstanding thread on the Malware Removal forum regarding this issue, and it does not appear that it will be tended to in a timely manner, so... in the interim, I am posting my situation on the general forum to see if anyone has any advice.

Let me start by saying that, thankfully (knock on wood), my computer is functioning normally for the most part, and while I scan regularly using four or five different programs, I haven't found anything profoundly alarming... yet.

For the last couple of weeks, I have noticed that my keyboard has without warning changed a couple of "alt" commands on its own. For example, when I type alt+1, alt+4, instead of the note character, the browser (regardless of whether it's Firefox or IE) will go back one page to the previous page visited. And alt+1, alt+7 - I forget which character that is - brings me to the browser home page. I found this out just recently on my own, since I usually like to use the note music symbol if I'm ever "singing" something on blogs and whatnot. It's a sudden change that I have no idea how it happened, but it's quite possible some sort of malware could be responsible, because I've Googled and Googled and have yet to find anyone with the same predicament.

I will add that this is not the first time my keyboard has acted weird - my first, last, and only post on this forum back in January revolved around the caps lock function on my keyboard working in re... Read more

A:Key Issues, e.g. Alt+1, Alt+4 - Instead Of , Browser Goes Back One Page

FYI - I just bought a brand new keyboard. Same result when pressing alt+1 and then alt+4 - back to the previous page.

Is there a way to like reset any keyboard defaults or something? This problem is clearly now in the computer, and I am wondering if there is some keylogger thing on it as a result.

Any advice would be appreciated. FYI - I have a Windows XP OS (then again, my handle should tip you off to that). Thanks.

2 more replies
Answer Match 43.68%

usa msn homepageI am in Thailand. Have been here for two years. I have been using USA MSn as my hompage. About three weeks ago in changed to Thai. after trying all solutions and reading the addresses to type in Internet Options it changed back. There use to be Thai flag and a US flag but they don't appear any more. The thai site appeared again today when I opened my IE browser, I rebooted my laptop and the US site came back. Afeter using my lap top for about an hour I closed the browser and the thai site was back. Now it wont change back to US. I have read all the suggestions but nothing works

A:why does my usa msn keep switching back to thai page

"I have read all the suggestions but nothing works"What were those suggestions please?

2 more replies
Answer Match 43.68%

I have google chrome 18.0.1025.152 m installed on Win 7 Home Premium 64 bit

Within the past 3-4 days I've started to have an issue where when I try to go back a page using either the back button on my mouse, the backspace key, or the back button and I have to click it multiple times before it will go back, sometimes it won't even do that so I have to click and hold on the back button and then choose which page I want to go back to...often with multiple pages for the same page listed before I can go back to the page I want.

I have the following extensions on the browser:
Adblock Plus (Beta)
AVG Safe Search
ChromeReload (not turned on)
F.B. Purity
Facebook Classic
Google Translate
Turn Off the Lights
Youtube Downloader

I had tried to look on Google for some answers...but it was not very helpful.

If you need to know anything else so I can figure this out, please let me know.

Also, this isn't super important so whenever someone can help me to fix it (it's only a minor annoyance right now)

A:Google chrome and trying to go back a page


Firefox has a mode that is called Safe mode which will disable all the plugins and let you test things, but Chrome doesn't. It does have a mode call incognito. I would like you to try running a tab with that mode and see if you are having the same issues. This will help us figure out if it is a browser issue or a plugin/addon issue.

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Answer Match 43.68%


I got one common problem I guess, but I couldn't fix it with the different solutions I've read on forums...
I got win xp sp1 with IE 6.0.2800.1106 and for a few days I got this about:blank page (which is not blank) coming back whatever I try...

I really don't know what to do... I tried to find the hidden dll in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs but I got no values there...

I can give you my hijackthis log (hopefully it will help):
Logfile of HijackThis v1.98.0
Scan saved at 13:13:05, on 10/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Pro... Read more

A:about:blank page strikes back!!!

7 more replies
Answer Match 43.68%

Hello , I am sure glad your site is here , as I rely on it when I have an odd problem. as I have now.

So , I use IE 11 and Google( not Chrome) for my internet searches. Recently , when I type a search into the Google search box a list of sights comes up , all pertaining to my specific search. So far so good , after clicking on it and deciding it's not what I want, I click on the IE back button and I cant get back to the list page to choose another site.

Is their a setting or something I can check to make Google go back to the list page ?

Admin; please feel free to move this post if their is a better category.

Thanks, M. BArretta

A:Can't get Google back to listing page

I too use IE11 and I have seen it lose the ability to go back. As a work around, I try to remember to right click on links and select open in new tab or new window. That way, Google's search returns will just stay in the main window.

5 more replies
Answer Match 43.68%

Must have the sound card serial number!!


Auzentech, Inc. Sound Cards. Audio You Can Believe In. World First soundcards for Music, HTPC, and Gaming.

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Answer Match 43.68%


i have a doubt.

let me explain the scenario.

I am on a webpage. Say, i am reading the 4th or 5th para of an article.

Then i press control+home key on my keyboard.

Again i feel the need to traverse back to the same paragraph which i was reading a little earlier using keyboard shortcut.

Please tell me if there is any shortcut to do so..

Thanks in anticipation.

A:how to navigate back to the same place in a web page

As long as you aren't currently in a text box. . . . the Backspace Key should do the trick I think.

Also, I don't know if this applies to other web browsers, but Alt+Left Arrow is the shortcut for Back in Firefox.

Hope that helps


3 more replies
Answer Match 43.68%

For a while I had a new feature in the Edge browser ---- previews of new pages / tabs. It has disappeared. Can anyone tell me how do I get it back?

A:How do I get Edge tab/page previews back?

The Tab preview option is not an optional feature and, since Edge is such an integral part of W10, you probably have some system file corruption. I would do the following:

1. Try the System file checker
2. If necessary follow up with the DISM repair
3. If 1&2 do not fix it you may need to do a repair install with an in-place upgrade

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Answer Match 43.68%

Hi folks

Just joined. A few months back I had this idea of reducing my page size to 50% so i effectively had the capacity to have 2 pages on screen.

Since then i have been unable to change this back. I managed 'temporarily to do this at one stage but invariably it continues to come up as half a page.

How do i return this to its original full page display on all sites?

Hope that is clear.

Thankyou in advance if anyone can help me with this.

A:Solved: How do i get my page settings back?

11 more replies
Answer Match 43.68%

On the desktop version of internet explorer I can right click on the back button and choose which page I would like to go back to. I can't find this option anywhere in the retro version. Does anyone know of any you can do it?

A:Go Back more than one page on internet explorer

You can bring the cursor over to the left side of the screen in metro version of IE and an arrow will show up, press that and you will back up... As for selecting where you'd like to go back to, I do not believe there is a way to do that unlike the desktop version.

2 more replies
Answer Match 43.68%

Morning, I am having this problem, it was sporatick but now everywhere. It first started on ebay now most all sites here it is

I will be on the web going to different sites, nothing bad.. but when I hit the blu arrow to go back a page it wont go..I hit the little black arror to the right it says that the last page was


and it wont go How do I get rid of this..

I am using xp3
explorer 7


A:Explorer wont go back a page

It sounds like you have a virus so try and run a virus scan.

3 more replies
Answer Match 43.68%

using latest version google chrome 75% of the time when I click back button it skips 2 pages any idea how I can stop this behavior? windows 8.1

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Answer Match 43.68%


I want to know how I can prevent my computer from going back to the log on page after it has been idle for a time. I would simply rather touch the laptop pad and just be able to pick up from where I left off instead of having to sign in all over again.

I use Vista Ultimate. I have tried going to Personalization and the Screensaver page and checked to see if the

On resume, display logon screen

has been unchecked and it has been all along apparently. So I guess that's not the problem.

Thanks for any help.

A:How do you stop the computer from going back to the log on page after it has been idl

Hello Messaline.

Have a look at the tutorial at the link below to see if that's an option for you; be sure to post back to keep us informed.

Logon Automatically

11 more replies
Answer Match 43.68%

Hiya, just wondering if this has happened to anyone else? I have had my laptop for a month now. I play CandyCrush through Facebook and everytime I'm halfway through a game, it goes back to the previous page I was on. I have no control over this and cannot find anything on the interent to help me solve this. Please help? Thanx

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Answer Match 43.26%

Within the last two days Chrome has changed my Front Page. When I use the shortcut on my desk top it brings up the App Market. I have saved in my tool bar programs I use in my business and I can not figure out how to retrieve my original front page.

A:How do I get my original front page of Chrome Back

See this: they say, it might be malware so if you still can't fix it run these two programs just to see what is around:ADWCleaner (blue download button at top)"Save" the file then double click and run the Scan. There are options but mostly it is safe to then run the Clean.MalwareBytes free version (green button top right): program and run it. Under "Settings > Detection and Protection", put a check mark in "Scan for rootkits" before running the Threat Scan from the Dashboard.If either of them find something please copy / paste the appropriate log(s) on here in case further investigation is needed.Always pop back and let us know the outcome - thanks

2 more replies
Answer Match 43.26%

Had my Lotus Notes default Home Page removed by company MIS by mistake. Now I cannot get it back. Tried LN Help, but that was not helpful as they assume it is just hidden.
When on the LN Home page, on the top border is a link "Click here for home page options". But mine has been disabled/removed and now I do not have that link on my home page. I would like it back as it is very useful to me.

Any help is greatly appreciated. Thank you.

A:Lotus Notes - get Home Page back

I think you'll need to take it to company MIS. If they've set up a Group Policy restriction for changing the homepage, there's nothing we can do about it on this forum.

2 more replies
Answer Match 43.26%

My parents are having trouble with their computer wherein while they are web browsing or composing an email, their browser (Internet Explorer) will go back to their homepage. I've remotely gotten into their computer using Teamviewer software and ran an Avira Scan and a Malwarebyte Antimalware scan. Those two scans produced PUP.MyWebSearch and also Trojan.FakeAlert.ASCGen. I deleted those and ran new scans and they didn't find anything again, although this problem is still happening. Does anyone have any ideas? Here are the requested scan logs...oops, except I see I forgot to save the "attach" file from DDS. I can get it and add it to the post soon....
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:25:38 PM, on 6/25/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Brownie\BrstsWnd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe... Read more

A:IE spontaneously returns back to home page

16 more replies
Answer Match 43.26%

Hello all I'm an online school student, and I'm having trouble getting into my course.
Here is what happens:
*I go to login, and my courses (I only have two) are displayed.
*I click on one, and I see it is loading.
*The page briefly goes blank then it goes back to the same page.
*No matter what I do I can't get into my course.
I've tried clearing my history/cache, using a different browser (Firefox, Chrome), and I tried contacting tech. support however it has been 4 days since then. The problem is I need to do my course work and if I get too far behind I could be dropped which would be very bad. Please help me, thanks in advance.

A:Clicking a link redirects me back to the same page I was on before.

Hello Jinxed -We need a bit of information, and a scan if you can.Please post back if you are not able to do any of these scans or checks - Download Security Check by Screen317 from HERE* Save it to your Desktop.* Double-click SecurityCheck.exe* Follow the onscreen instructions inside of the black box.* A Notepad document should open automatically called checkup.txt; please post the contents of that document.Note: If a security program requests permission to access the Internet, allow it to do so.  Please download MiniToolBox, Save it to your desktop and run it.Close any Firefox browsers you may have open when you Reset Firefox Settings.Checkmark the following boxes:•Flush DNS•Report IE Proxy Settings•Reset IE Proxy Settings•Report FF Proxy Settings•Reset FF Proxy Settings•List content of Hosts•List IP configuration•List last 10 Event Viewer log•List Installed Programs•List Users, Partitions and Memory size.•List Minidump Files Click Go and copy / paste the result (Result.txt).   Download Malwarebytes' Anti-Malware Free (aka MBAM)* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.* If an update is found, it will download and install the latest version.* Once the program has loaded, select Perform quick scan, the... Read more

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Answer Match 43.26%

My OS is Windows XP. My browser is Mozilla Firefox. I went into Firefox options and set my home page to I Google. Now you would think that the home page should stay the one you want. but mine does not. When i log out of Firefox and then log back in a home page called becomes my home page. I've tried several ways to get rid of it for good to no avail. Does anyone know how to remove this for good?

A:Unwanted home page keeps coming back

Hi satisfier. Welcome to TSF!

Any chance you use Limewire, Napster, or other P2P software? Sounds like you have a browser hijacker.


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Answer Match 43.26%


I'm really hoping someone can help me out here.
For some reason, when I follow a link, the new page loads and after 10 seconds or so, it reverts back to the original page I came from by itself, as if I hit the 'Back' button.

This is not confined to web browsers either.
If I open Microsoft Outlook, it loads up displaying the contents of my inbox.
When I navigate away to another folder, say clicking on 'Sent Items', the contents of that folder displays for about 10 seconds, then the program automatically goes back to 'Inbox' folder...

If I open control panel and click on an icon such as 'Add/Remove Programs', same thing happens, it opens then, after about 10 seconds, reverts back to control panel window by itself, as if I hit the back button.

I'm running XP Pro SP2, I've just upgraded to IE8 although the problem was already there with IE7, and it happens with Google Chrome and Safari anyway so it can't be an Internet explorer version problem.

Please, if someone can help me before I tear all my hair out it would be appreciated...



A:Browser/Window goes back to previous page

It sounds like one of the keys on the keyboard is stuck like the Backspace key, which would display the previous window if hit. Try using a different keyboard.

2 more replies
Answer Match 43.26%

Sometimes when I move the cursor across the screen, it causes my browser to go back to the previous page. This happens on different sites. It seems to be random and often happens a few times a day.
Is there anything in Win 7 I should check for?
If not, I will check for a virus.

A:Moving cursor sometimes causes FF browser to go back a page

I would uninstall/reinstall Firefox...before I began to suspect anything else.
Programs/files get damaged all the time...such damage can affect performance.

8 more replies
Answer Match 43.26%

Hi there, apologies for my 'username' my son initially registered for me
I have posted under 'games' as it seems I only experience my issue whilst playing games - Zuma (popcap), Mindjolt games, and daughter plays Moshi Monsters, it happens while playing this also.
It began to happen around 8wks ago with nothing at all being changed on my Acer Inspire5750, no flash update, CHROME was working well, no settings changed then during game play the screen will revert back to the last page I was on, it is so frustrating, sometimes it happens every game, sometimes it only happens only twice. If it doesn't take me back to the previous page the game will begin loading all over again like it has been refreshed. That rules out the 'back button' being responsible I think.
I am quite computer savvy but no genius but am sure I have tried everything to rectify this issue eg: uninstalled and reinstalled both Chrome + Adobe flash players, I was told Chrome use its own flash so to go to 'plugin' and try disabling one at a time (I have 3 showing) none of this worked, everything Ive tried I have put back to the way it was once it didnt work) I have cleaned cache/cookies in google, cleared history etc, done Disk Cleanup and many other bits and pieces that I have been asked to try, all to no avail.

I have attempted to play Zuma through IE instead, however the game wont even load in IE, why would this be? I have the latest flash installed - see below, ... Read more

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Answer Match 43.26%

After I have been online for awhile, on IE, my browser will automatically revert to the previous page I was on, even if I am in the middle of something. I don't know if this is an IE problem, or something to do with my laptop, but it only happens online.

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Answer Match 43.26%

This may be an issue with the Acer One netbook we're using it on, but the problem seems to occur only in IE8 that's installed on Windows & Basic.

We have a little girl who likes playing Flash games on her netbook. Unfortunately, in the middle of them, they frequently just hop back to the previous (usually menu) page, thus losing her progress. Very annoying.

Is there some key combination that she could accidentally be hitting which somehow acts as a keypress activating the "Previous Page" button? I recall the old days where, due to the way that keyboards functions, pressing three buttons at the same time would often send the same signal to the computer as pressing a fourth.

If I can get her off the machine for a short while, I'm going to try installing Firefox or Chrome to see if the problem affects them as well.

Thanks for any help!

A:[SOLVED] IE keeps hopping back to previous page

EDIT - happens in Firefox also, so it's not an IE issue. Apologies. I'll shift this to another thread.

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Answer Match 43.26%

I tried to download JRT which is on page 2 of downloads section. After asking for Mozilla to Allow download, I say Yes and instead of download, computer just skips back to page 1 of downloads section.
Also ran MBytes and it found PUP.Optional....Jumpyapps
Deleted it but I think it reloads and re-infects. Quick scanning now.
Any help with getting JRT to download, much appreciated.

A:JRT will not download, insteads jumps back to page 1

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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Answer Match 43.26%

I have been experiencing a weird problem with my internet explorer (on XP). On some Web sites, this one in particular, when I select down into the individual Posts the BACK button will take me up to the post listings and the Forward will go gray with nothing inside. Then if I select Back again I get the same window I am on and if I look in the Back History it will show another entry of the current window along with the real history. Sometimes it will contain a url that is related to a AD contained in the site (not spyware).
I have reloaded Explorer 6.0 as well as tried 7.0 RC1. They all do the same thing. I also looked at two other computers, one does it on this site the other not but does on other sites. Maybe this is something that happens all the time but this is my first experience with this and I spend a lot of time on this site in particular. Anybody seen this before?


A:Back/Forward resets to current page

I still don't know what caused this problem but it went away without me doing anything. I started the computer two days ago in the morning and all was normal.


3 more replies
Answer Match 43.26%

OS xp
software NVU
browser firefox
I created a web page that has a link that goes to a second page that has a picture that links to a video.
The problem is after the video plays I am stuck on a black screen. I would like after the video plays that the visitor goes back to the second page with the link.
Any Ideas

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Answer Match 43.26%

when I try to log in to my Yahoo account or any other password protected account, it keeps on sending me right back to the log in page even after i check to make sure i have the right passwords, etc. Also when I go into a webpage like for example my cell phone company and i want to check for an available product and i put in my zip code, it sends me right back to the same page. Loops me over and over.

One more thing.. Even here in Techguy when I go from this web page to for example Security & HJT or any other link I click on I have to sign in over and over again!

I have checked my Norton 360 settings and they seem to be fine. I do not know what to do here...

Can anyone please help??!

Thank you..
Edwin Q.

A:Solved: IE & Mozilla keeps on looping back to the same Page

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Answer Match 43.26%

I use Firefox, but I don't think that's a problem. I just ran Malwarebytes and it said there were no issues. I have Norton Security for my anti-virus program and it also said I have no problems.

So why won't my computer stay on the page I go to instead of jumping back to previous page I was on? My Flash Player is up-to-date, if that matters.

A:My computer jumps back to the previous page often

sounds like you have a stuck key on your keyboard. Is this a laptop or desktop? If using an external keyboard, turn it upside down and blow out the spaces in between with a can of compressed air, remove all food and dust particles.

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Answer Match 43.26%

i can reset my home page to the default, however everytime i shut down the computer and restart it it, the homepage resets itself to I'm not very computer friendly, but any help would be appreciated. I am using winows 2000.

A:my home page keeps ressetting back to

With your browser open go to tools , internet options. In the address bar type whatever home page you want , then go to bottom and click "apply" ok and exit .. This should sort out the home page. If it does reset to blank post back and I will try another solution .


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Answer Match 43.26%

1.Computer will back to first page you open.
2. If playing a game, it will restart to beginning of game
3. I am a member of "weather underground,com radar stations . The Animate Map when turned on will not move right. Page will be very jumpy if you try to scroll up or down.If you open Favorites arrow will jump all overand you can't put pointer ona pick you want.
Seems like something is running. I have deleted several programs and run a surch to clean up anything left behind.
I just can't find whatthe problem is. Need help Please

A:Computer will change back to previous page

When this happens to me, it's because I'm unwittingly pressing one of two buttons on the side of my mouse - one for back and the other forward. Could you have a similar mouse?

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Answer Match 43.26%

I've been trying to find a solution to the problem and it led me here. However my problem isn't the same as the firefox 'bouncing' problem already mentioned in this forum.

When viewing hotmail I can visit my inbox but when i try to view any messages I get a very brief glimpse of the message before it bounces me back to the inbox.
With other sites it often just refreshes the page if i click on any avenues within the site.

I tried deleting cookies via the toolbar cos that sorts out some problems.

I only got to this forum through explorer (yuk).

I apologise if this is a question that has already been answered but my problem isn't very easily searchable through keywords.

A:Firefox keeps bouncing back to a previous page.

...also revisiting a tab in firefox causes that page to refresh. Not really a problem but displaying all the symptomes will help in diagnosing the problem.

I also tried re-installing firefox. That didn't work.

Please, any thoughts on this, it's driving me up the wall.

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Answer Match 43.26%

when i want to start a long search from google (my home page) i first type in my querie and then get a search results which could be hundreds of pages long. my problem starts when i view slideshows, perform product searches within other websites or follow a string of links for a long period of time. in order to get back to the search result page where i last left google i have to hit the back button over and over again. is there a faster way to get back to the last search result page in google? I suspect it might have something to do with opening tabs along the way but that is just a guess.

A:Solved: get back to search result page

Well you can go a little faster by clicking the little down arrow next to the back button. It opens a list of the last pages you've visited and you can move back multiple pages at a time instead of one at a time.

Or you could just open the pages you want look at from google in separate tab by right clicking and choosing to open link in a new tab, and keep your google search in it's very own tab.

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Answer Match 43.26%

When I go to any site & click the home button, it shows an error message & I must exit MSN & log back in everytime. Does MSN need Quicktime to run? (it was recently deleted & immediately this started). Also, is it better to go to Firefox than to stay with IE? Thanks! NEVER MIND! IT CRASHED! THANKS ANYWAY.Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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Answer Match 43.26%

Firefox, does it constantly. I have run adware/malware/ccleaner stuff and it doesn't seem to be that. But it started this and won't stop, seems very random. What could be causing this? Thanks for any replies.

A:Constantly kicking back to previous page

I'm having a similar problem, I'll click on a link, the tab i'm on says 'connecting', but then suddenly stops, leaving me on the page i was already on, like it 'forgot' what it was doing or something. It happens totally at random so it's really hard to test what might be causing it.

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Answer Match 43.26%

It doesn't matter if it's IE 11 or Slim Browser. Once I select the image of anything and click the view image button, it goes to the page that shows the large image and will not go back to the search page. No matter how many times I press the back arrow or press the backspace button.

The only way I can go back to the original image search page, is by pressing the back arrow for about 10 seconds and selecting the search ex: fish - Google Search

I've restored IE settings to original and it didn't help.
Any help is appreciated because this is driving me nuts.
Thanks? Ron

A:Browser not going back to search page in google after…

I wish I had a better way of describing this problem. The other computer still works normal.

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Answer Match 43.26%

Happens always in hotmail and sometimes when surfing.When I hit "back"-I must hit the back buton THREE times. And I ain't Tony Orlando.



A:I need to click three times to get back to previous page.

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Answer Match 43.26%

Ive 'tidied up' my docs by putting icons into a c:\user name\unused icons\Favorites folder. When I now click on My Favorites in Google, I get the message: 'This refers to an unavailable location. It could be on a hard drive. The information could have been moved to a different location'.

That was me - I moved it.

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Answer Match 43.26%


I am having a problem with my firefox browser. When i use google and search for something and a list of answer come up and I press on one of the option then if I press the back key to return to google with the list of "answers" for my search term I instead get a blank page with no result (see attachment). If I press back again I am brought back to my original google page where I first started, i.e. where you put the search terms. Then if I press the forward button I am finally brought to the page with all the answers to my search term, i.e. the page I should have been brought to when I first pressed the back button. I tried uninstalling firefox and reinstalling it but that did not fix it. Does anyone have any idea what is going on? Thank you.

A:Pressing The back button causes a blank page

I prefer this which would work around your problem and is much more convenient.
In the Address Bar type about:config. Either scroll to or in the filter box type Double-click the value to change it to true. Now you'll retain the Google page while your selected page opens in a new tab and you can leave as many open as you wish.

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Answer Match 43.26%

All of a sudden Firefox, version 3.6.3, will load and operate normally except for the page back and forward arrows. They remain "gray'ed out" and inoperative. I can still use the small down arrow to bring up the list of pages and select which one I want though. So I re-installed Firefox and the arrows again start working as they should. The next day I boot up the computer and starting Firefox brings up the "installing updates" message and an update is installed. When Firefox finally comes up it has the same problem with the arrows as before. This sequence has been performed several times with the same result. I have just set the config file, using "about:config", to not accept updates and hope that this will help. Any suggestions about this problem will be greatly appreciated. Thanks.

A:Back/Forward page arrows not working.

I just realized that after reinstalling Firefox it's "Save Bookmarks" option suddenly starts to work when it has not been working while I have the "arrows not working" problem. They seem to be associated in some way. I wonder what else I haven't noticed won't work when the arrows go away.

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Answer Match 43.26%

I have windows xp home edition. Whenever I get online, my computer will not stay on the page I go to. It reverts back to the previous page that I was on. I have ran virus scans, malware scans, reset IE8, cleaned out cookies, registry, etc. Nothing has worked. I cannot use my computer like this because it will not stay on whatever I am doing. When I ran virus scan, it did detect some trojans. There is also this "image" that keeps coming up on my computer screen: it is about 2 inches in diameter, brown in color and cut into 8 pie sections. these sections all have an icon on them. I also did a highjack scan. I am pasting it in here:

Logfile of IObit HijackScan v1.0.2.0
Scan saved at 22:26:4, on 2011-5-6
Running processes:
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\Program Files\PC Tools Security\pctsGui.exe
C:\Program Files\PDF-XChangeSDKEU\PDFSaver.exe
C:\Program Files\IObit\Advanced SystemCare 4\PMonitor.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
C:\Program Files\IObit\IObit Security ... Read more

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Answer Match 43.26%

A few weeks ago I started noticing that when I was clicking forward...let's say from a Google search, I would hear clicking going on behind the scenes without touching the mouse. It's been getting progressivley worse to the point where my computer will now just automatically bring me back to the home page and won't stay on any pages that I try to forward into for more than a second or two. Even when I'm in will jump from Junk E-Mail on it's own. At the same time this all started to happen, it seems like there is something running too long in the I can't switch from one program to another without pressing CTL, ALT, DEL to unjam everything. I ran defrag, Adaware, and antivirus scans...but nothing helped.
Can anyone make any suggestions? Thanks...

A:My Computer Automatically goes back to home page

Hello & welcome to TSF

do this

do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )
this also applies to (sp3 )

now if you do have the Windows XP cd with sp2 please follow these steps as long as sp3 is not installed


performing a (sfc) system file checker

It is a scan that checks the core files & dlls of the (os) operating system and replaces them if they are corrupt or missing with the correct original version


#1 then select (run) , then press enter
a window will open
#2 type in ( cmd ) then press enter
another window will open
#3 type in ( sfc )then press enter
another window will open
#4 type in (sfc /purgecache) then enter / your pc will work like crazy / this helps in rebuiding the cache file (notice the space between (sfc & /)
#5 type in (sfc /scannow ) then press enter ( notice the space between the (sfc & / )

now a scan will start , have y... Read more

2 more replies
Answer Match 43.26%

This has just started happening when I do a google search and I click on a site the site opens etc, however, when I click to go back it won't let me. It stays on the site that I opened, Im finding this really frustrating as I have to keep going back to my home page. I ve cleared browsing history and used CC cleaner.

Any help would be appreciated, Im not aware of doing anything to my settings.


A:internet explorer will not go back to google page

Try Use the Manage Add-ons tool to determine which add-on is causing the issue.

1. Click Tools, point to Manage Add-ons, and then click Disable Add-ons.
2. In the Show box, select Add-ons that have been used by Internet Explorer to display all add-ons that are installed on the computer.
3. For each item in this list, select the add-on, and then click Disable under Settings.
4. When you have disabled all the items in this list, click OK.
5. Exit and then restart Internet Explorer.
6. If issues do not occur, repeat steps 1 through 3.
7. Click Enable for a single add-on.
8. Repeat steps 6 through 8 until you determine which add-on causes errors to occur.

If you found any one try uninstall add-ons by Add-Remove program in XP or Change program in Win 7.

Hope it helps.

3 more replies
Answer Match 43.26%

Hi, I am new to Windows 7 32bit. I am having a problem when I am downloading or trying to back up my data on my harddisk, after 1 or 2 minutes the computer reverts back to my sign in page...and it shows that as being 'locked'....and also a 'Change User'-I have a Guest Account but it is turned off. When I resign in it then goes back to the original page but again cycles back to the sign in page..again and again.
I only have an Admin account(password protected) and a Guest account I would like to delete but don't know how.
How do I get this 'unlocked' status off my sign in page(Admin user) and how do I get the computer to stop cycling back to that page whenever I have to perform a task as downloading pictures or backing up my system(which are the only 2 I have encountered SO FAR)..??
Please help,

A:computer going back to sign in page when downloading..

Before it goes to the login screen, does a screensaver or a blank screen and then it goes to the login screen when you move the mouse / press a key. If so, open the start menu and type Change Screensaver. Press enter and then there should be a check box that says "On resume, display logon screen", make sure it is unchecked. Also if you don't want any screensaver (if there is one set), click the drop down box and click "None"

I Hope I'm understanding the question correctly and am giving you the right answer.

5 more replies
Answer Match 42.84%

This may be an issue with the Acer One netbook we're using it on, but the problem seems to occur on any browser that's installed on Windows 7 Basic.

We have a little girl who likes playing Flash games on her netbook. Unfortunately, in the middle of them, they frequently just hop back to the previous (usually menu) page, thus losing her progress. Very annoying.

Is there some key combination that she could accidentally be hitting which somehow acts as a keypress activating the "Previous Page" button? I recall the old days where, due to the way that keyboards functions, pressing three buttons at the same time would often send the same signal to the computer as pressing a fourth.

As stated at the start, I've had her try on Firefox as well as IE8 and the problem isn't browser-specific.

Thanks for any help!

A:[SOLVED] Browser keeps going back to previous page (Windows 7)

Pressing "Alt" and the left arrow key will send you back a page in most browsers.

7 more replies
Answer Match 42.84%

Hi. Thank you in advance for your help.

When using the internet or the control panel the page will keep changing back to the first page. For instance, if I open MSN the home page will open. Then I will click on my email, then on a news channel, then on facebook, etc. The pages will then start changing themselves like I have hit the back button. The same thing happens when I use the Control Panel. I am not sure if this is a malware or a software issue???

I had to reinstall from my boot cd in midSeptember because I had some sort of virus that kept locking up my computer and then completely locked me out. I'm sorry but I can't remember exactly what was happening when this first problem started. Obviously the reboot fixed that issue.

My computer is backed up and I do have the reboot cd. Again thank you for your help.

DDS (Ver_09-10-13.01) - NTFSx86
Run by Lisa at 8:00:56.24 on Fri 10/16/2009
Internet Explorer: 8.0.6001.18828
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.4094.2313 [GMT -6:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System3... Read more

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Answer Match 42.84%

Since January I have had this awful new version of outlook preview forced upon me.
The main problem is it has all 6000 emails on display, making navigation impossibly slow. Most of the time I give up. I've got almost a month of mainly unanswered emails because it is too stressful to browse them like this. In short, I simply don't have the time.
I cannot find anywhere into revert back to 35 messages per page
Please help.
Best wishes, R

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Answer Match 42.84%

I used to be able to get the old one back by going to Opera:flags and setting experimental start page to disabled and then going to the web ? .

Actually i don't see the other option anymore , does anyone know how to get the old start page back on this new version?


A:Opera 29.0.1795.47 new start page is terrible / can't get old one back

Personally I quite like it & I really love the Speed dial folders.
What is it that is annoying you ?

4 more replies
Answer Match 42.84%

Hey all, the other day i was browsin on the internet and all the suddenly my browser came to a stop(IE), it displayed a page that was basically the broken link page but said something along the lines of "Webpage blocked, Virus warning" in big red text and had links to:
obvisouly wasnt a default windows page, i realised i had been hit by spyware. anyway sure enough i ran Adaware SE, Spybot S&D, CWshredder and HijackThis.
cleaned and fixed all that i could find, ended up fixing it so i could now browse (something about a broken LSP, fixed it though). but the profblem i still have is the Home page keeps changing to http://default.home/ which then redirects me to, i keep fixing and fixing entries in HJT and the above mentioned tools and it keeps coming back, ran them in safe mode still it continues to come back. i stopped it with Spyware Guard, it prompts me that the home page is being changed and asks me if i want to keep the current one, the problem is it pops-up twice everytime a page loads(makes browsing terrible).
thats basically what my problem is, all tools are upto date and scanned for viruses with AVG(upto date).

heres my HJT log:

Logfile of HijackThis v1.99.0
Scan saved at 8:33:37 PM, on 29/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\syste... Read more

A:HJT log: Home page locked, problem keeps coming back?

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Download CWShredder and click on 'Fix' (it will automatical... Read more

4 more replies
Answer Match 42.84%

Well, this just started happening today, no idea why either... When I press my right shift key, the page on either Internet Explorer or Mozilla Firefox goes back... This is very annoying for when im trying to fill out a form or something, because im so used to using my right shift key... Any ideas on how this could be happening?

A:Keyboard - Pressing R Shift makes page go back?


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Answer Match 42.84%

The Firefox home page on my computer keeps switching back to This happens only to one of the two regularly-used users on the computer. The home page had been changed on IE8 also, but that could be reset manually. Both Firefox and IE were also re-configured to connect to the internet through a proxy server. This problem could also be fixed manually. The home page on Firefox keeps recurring, however. Malwarebytes has not been able to get rid of the issue.

Any and all help is appreciated. Logs below.

Thank you, and have a Happy New Year!

DDS (Ver_10-12-12.02) - NTFSx86
Run by Ton at 13:37:08.12 on Fri 12/31/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.437 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
C:\WINNT\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSch... Read more

A:Firefox home page keeps switching back to

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:

/m... Read more

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Answer Match 42.84%

I am posting this for my wife who has a brand new computer. I am not sure what she has installed as far as spyware- and antivirus goes, but it has gotten to the point that it doesn't matter what browsers she uses; sooner or later, regardless of what she is doing, the page will refresh and send her back to the start page. Another tidbit of information is that even when she is not at the computer, her start page ( will pop up in a new window. Also, my wife is running Windows Vista Ultimate 32-bit. She's been behind on her Windows-updates. It's weird because last night I was trying to log in to this forum on her computer and her browsers, both IE and Firefox, would send me back to the start page. When I tried to click the back-button, it took me back to the start page again.

We have run Spybot, Ad-Aware and several antivirus runs with Avira and it has not remedied a thing. We did, however, change the start page to a non-search engine and this seems to have cleared the issue up. However, I want to be absolutely sure that we're home free.
DDS (Ver_09-07-30.01) - NTFSx86
Run by Administrator at 14:27:43.17 on Wed 09/09/2009
Internet Explorer: 8.0.6001.18813
Microsoft? Windows Vista? Ultimate 6.0.6002.2.1252.1.1033.18.3326.2101 [GMT -7:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:... Read more

A:Web browsers randomly refreshes back to start page.

I'm sorry for bumping, but it has been a while and the problem has returned. Just by typing a two-sentence email, 29 IE windows cropped up. Somebody please help.

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Answer Match 42.84%

My new tab page got switched to a Conduit search page and I can't figure out how to switch back. Can anyone help me? I just want to get it back to the default Firefox New Tab page. Running Firefox 23. Thanks

A:Firefox New Tab page switched, how do I switch back to default?


Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.

Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt

When you're back on the desktop open AdwCleaner and remove the program

To Remove AdwCleaner program from your PC

Right click on adwcleaner.exe choose Run as administrator to run the tool.

Click on Uninstall, then confirm with yes to remove this utility from your computer.

2 more replies
Answer Match 42.84%

Logfile of HijackThis v1.99.1
Scan saved at 9:31:06 PM, on 10/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Digital Asphyxia... Read more

A:Help me get my home page back to normal....or please tell me what the heck is wrong

16 more replies
Answer Match 42.84%

I have a tablet with Windows 8.1 installed. In the office I'm using it with an external monitor and a keyboard/mouse.

When I'm moving the mouse in Internet Explorer 11 (App Mode) to the left or right side of the screen, a gray semi-transparent back/forward button will appear (see attached screenshot). By pressing on of these button you get to the previous or next webpage.

My problem: On a visited website is a link on the exact same spot where the "back" button of IE 11 will appear. If i move my mouse over the link for clicking it, the "back" button of IE 11 will apper and cover the link so I can't click it.

How can I click the coverd link or hide/turn off the "back" button of IE 11?

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Answer Match 42.84%

I have windows 10 changed the edge page from msn to aol I would like to change it back how do I do it?

A:Change Win 10 Edge browser home page back to MSN from AOL pop back and let us know the outcome - thanks

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Answer Match 42.84%

Hi, I've recently been searching around the internet for some speed accelerators, etc., and tried a few. The next day I turned on my computer and my firefox loaded with a totally different webpage. This site called replaced my regular So as anyone would do I'm sure, I opened up the options and changed it back. I clicked the home page button but the same page popped up! I checked my options again and it indeed said So I tried it again. popped back up. I checked my antivirus and the "block any home page changes" was on, interestingly enough, the "alert me if an attempt is blocked" as also on. I uninstalled any software i might have downloaded but still came up with the same result.

Help please!

A:Firefox: home page changed and won't change back.

13 more replies
Answer Match 42.84%

Computer running Win 8.1.  Have run Malewarebytes, super anti spyware, avast anti virus, adaware, rkill, and hitman pro.  Mainly finding tracking cookies.  IE at times when I go to google from my home page type in a search it redirects me back to my home page instead of showing the search results.  At times it only takes a few keystrokes from typing - have to restart to get it to work again.  Runs very slowly. No errors that I can find but it will not behave correctly - please help.

A:At times cannot type, IE redirecting back to home page

Reset Internet Explorer.Download MIcrosoft FixIt file from here: can use ANY browser to download "FixIt" file.Double click on downloaded MicrosoftFixit50195.msi file to run the fix.Make sure you follow ALL steps listed there.Windows 8/8.1 users. Reset IE manually: 

18 more replies
Answer Match 42.84%

i have tries going on settings and and changing the start engines and extentions.
i cant get rid of it.
please reply asap!!!!

A:start.qone8 page keeps coming back on chrome

Hello ningakat I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

14 more replies
Answer Match 42.84%

Once the end user access a page containing a dynamic promotion, the browser history keep track of all calls made by the iframe. Therefore, if the user click on the browser 'back' button he/she gets a default img as result.

This is only happening on IE , In firefox its fine.
Please give an immediate solution where the actual change should be done.

A:IE back button click is not taking to previous page

please try this

3 more replies
Answer Match 42.42%

I have read and initiated all of the suggestions in the sticky about secure websites on this forum.  When I'm at and click the "sign in" link, the URL briefly changes to the sign in URL and then reverts back to the home page.  Strangely, this is the only site I have a problem with.  I am using Win 7, IE9, Norton Internet Security.  The problem started after I upgraded to IE10, although am not convinced that was the cause. I did a Reset on IE, then reverted back to IE9 and then IE8 with no luck, so upgraded to IE9 for now.  I have done complete scans with NIS, MalwareBytes, MalwaeBytes Anti-Rootkit, Super AntiSpyWare, Microsoft Malicious Removal Tool.  I have deleted all cookies, history, temps, MRUs, etc using CCleaner, Disk Cleanup, ATF Cleaner, and IE's browsing history delete.  I don't have this problem with Firefox or Chrome.  I am good at keeping a clean computer and frequently clean up other people's computers, but I have never seen this problem before.  Any suggestions?

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Answer Match 42.42%

This happens when browsing through a google search list

click on link and browse a page
then click on back arrow to go back to google search list
but it will not go back - as if the current page locks me in to stay there.
This doesn't happen with all pages, just a substantial fraction
sometimes when I hit back button many times in quick succession it breaks free and leaves the page

any idea what's happening?


A:Back arrow will not work at times - stays stuck on page

Google links on their search page don't actually take your browser directly to the page you were trying to get to. Your browser is quickly sent to a Google link first that then redirects your browser on to the page you wanted.

So, when you then hit the back arrow, your browser is actually trying to go back to the Google redirect which is trying to send you back to the page you were just on. If you you time a couple of quick back arrow presses just right you can sometimes get back to the Google search page.

One workaround to this problem is to right-click the link on the Google search page and select Open in new page or in new Tab. Then when you're done with that page or tab, close it and there's the Google search page.

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Answer Match 42.42%

I upgraded from Win 8.1 to Win 10. Ever since the home page on my IE11 keeps defaulting back to Yahoo Search. This is the URL:

No matter what I do it keeps coming back after rebooting. Anybody know ho to get rid of this? I've gone into Internet options/Tools/General/Home page and the URL that shows up there is :


Tony D.

A:Internet home page keeps reverting back to Yahoo Search

Click on the Start button ? Settings ? System ? Apps & Features ? Look for anything similar to "searchinternet-aa-kama-ihd" and uninstall it.
After, click the Windows flag key + R and in the open run field type: inetcpl.cpl (Press enter)
Click on the Programs tab ? Manage Add-ons and look for anything related to "searchinternet-aa-kama-ihd", uninstall/remove...
Go back to the General tab and reset your home page. See if that helps any.

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Answer Match 42.42%

On both browsers, my right mouse button takes me back to the previous page on both IE and chrome. However my touchpad on the laptop is fine. Why is my external mouse doing this??

A:Mouse Issue - Right button takes me back a page on IE and Chrome

My touchpad works fine and so does another external mouse, but my Microsoft wireless mouse 3500 is not :/

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Answer Match 42%

I recently had my computer in for a fix and it came back with the font color for my e-mail main page set to blue. I wonder if someone can tell me where to go to reset it at black as it is much easier for me to read. I can change the individual mail colors to black but the outlook express opens in blue. I went to desktop right click for properties but still didn't manage to change anything.
Thanks in advance for any help.

A:Solved: how to change Outlook Express page back to black text

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Answer Match 42%

Dear awesome powers, facing a number of problems with laptop atm. i will began by describing the symptoms, followed by previous solutions tried. Appreciate any provision of assistance provided.

I mainly use chrome or firefox on my vista system. Over the last few week i've had to reboot my computer after every use as it slows down significantly after a few hours of usage, While surfing the internet, the search bar redirects me back to google or displays a website unavailable for a couple of instances before working fine again. Lastly, box ads pops up on the bottom right of the screen every few hrs.

For solutions garnered over the internet, i've tried the latest versions of tdsskiller.exe, Malwarebytes, AVG, Karpersky. All the above have been attempted to no avail.

Defogger have been used to disable emulation before i proceed. I have attached the ark and attach text files and the Dns file is as per below:

DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 7.0.6000.17037
Run by Liu at 23:47:56 on 2011-06-20
Microsoft? Windows Vista? Home Basic 6.0.6000.0.1252.61.1033.18.2045.498 [GMT 10:00]
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Wind... Read more

A:Chrome and firefox redirects back to google or website unavailable page

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

16 more replies
Answer Match 42%

Ever see this? You search google, click on a result, and then either backspace or click the back button, but instead of going back to google, you stay on the current site. Why does that happen, and is there anything to do about it?

Using IE 8 32-bit in W7 64-bit here, but have been seeing this problem for a long time with previous versions.
Any ideas?


A:With some sites, clicking back button doesn't bring you to prev. page

I thought I was going crazy with that too. Check for malware, spyware and adware....could be the culprit.

4 more replies
Answer Match 41.58%

I used to have a desktop shortcut on the taskbar so necessary for getting back there without wading through tons of open apps..

Now I cannot put a desktop shortcut on the taskbar have been trying and failing.

If I go to the start tile board and click desktop I just get back to the top open app and then have to minimise and minimise to get the desktop.

Am I missing something??..

Hope I am as I need my desktop shortcut back!

A:Getting back to the desktop

click your mouse on the far right of the taskbar, to the right of the date and time.

Also WinKey+D

2 more replies