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lost my contacts

Q: lost my contacts

I have 2 pc's both running windows live mail I seem to have lost all my contacts on 1 pc but I have them on the other pc Is there a way to transfer them between pc's so they are on both my pc's?

A: lost my contacts

You should be able to Export your Contacts list then import them to a new PC. This will only work if the accounts are local based and not online based, for example a Microsoft Exchange Server.

Export contacts from Windows Live Mail to Constant Contact

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Answer Match 61.74%

I think I agreed to an update of live mail a couple of nights ago. The live mail client looks COMPLETELY different, probably good (who knows), but first thing was that when I typed in a name I use frequently to send messages to (which usually just brings up the address) nothing happened, so I pressed the "to" field, which usually brings up my list of contacts where I can search and found that there are no contacts; then I tried opening contacts (from bottom left pick options) and it simply will not open.

My contacts are still there - I can see them from my hotmail account on the web. How do I get them back into my new, improved version of the mail client!??


A:contacts not lost, but contacts files no longer available in live mail client

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Answer Match 60.06%

I am using windows Vista... and i use Windows Live Mail [WLM] to access my Hotmail Accounts, Contacts, Calendar, etc. Yesterday... i downloaded/updated a Windows Live Essentials [WLE] 2011 UPDATE as automatically reminded by Windows during my start-up.

i have now lost all my Contacts in WLM... How do i recover my Contacts please ???.

i had updated & fine tuned my NEW Contact List [NCL] with 1200+ Contacts... without signing into my Hotmail, Live, or Messenger Account. i usually have no need to sign in as i am able to receive/send emails via WLM without having to sign in. my NCL Contacts was working excellent with WLM [for many weeks] and i was able to send/receive emails etc as normal.

Windows than suggested that i update/download WLE [which i accepted]... and i have now lost my NCL Contacts... after the WLE update/download.

the WLE download/update has made the system find & display an old online contact list which is of no relevance to me now.

NOTE: I am using Windows Vista... and my NCL Contacts were updated/fine-tuned OffLine [ie: not OffLine as in not being connected to the www... but OffLine as in not being 'signed in' to hotmail, live, messenger etc].

How can i recover the NEW Contact List [NCL] that i previously had/used on WLM [OffLine] prior to the WLE update.


My Step By Step process
i usually click on the Window Live Mail [WLM] icon on my desktop screen & and this takes m... Read more

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Answer Match 51.66%

I sent out a message morning to a crap load of people for my Terry Fox run pledge and apparently they didn’t go through because of “possible abuse.” Now, all of those recipients have been removed from my Outlook address book. I already restored my computer to yesterday and they haven’t come back. Is there anything else I can do?

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Answer Match 51.66%

I have just set up my Windows Live Mail account so that I can download my Gmail and Outlook email messages when I open WLM.
After I did this, I found that most of the contacts in my contacts list have vanished, Is there a way to recover this list and how do I do it?

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Answer Match 51.66%

Hi I am use WLM with 2 accounts ie 2 users, recently had to upload an update before I was able to access WLM.

Now on 1 account and only one account we can access contacts as before, on the other account, clicking on the contacts bar on the lower left of the screen and nothing happens.

Any help, sugestions would be appreciated.


A:Lost contacts in WLM

Are both users, or one, or the other "signing-in" to WLM. For two users, each with his own LiveID, there can be up to 3 contact lists with only one visible at a time: user1 signed-in, user2 signed-in, or neither signed-in. (The signed-in contact list for a given user would be duplicated at which can be seen in a browser when that user signs in at that site.)

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Answer Match 51.66%

I sent out a message morning to a crap load of people for my Terry Fox run pledge and apparently they didn?t go through because of ?possible abuse.? Now, all of those recipients have been removed from my Outlook address book. I already restored my computer to yesterday and they haven?t come back. Is there anything else I can do? This is for my sister running xp


any help would be aprreciated!!!

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Answer Match 51.24%

all my contacts are gone, I think someone sent from my email some bad email, then about a week later, my contacts are gone, I do not know if this is related.
Can I get help in getting my contacts recovered?

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Answer Match 51.24%

Can anyone tell me why in the midst of having OExp open, my contacts pane would flush? pane remains (I know how to turn the pane on/off) hasn't regenerated any new contacts as replys had in the past. This occured while in the midst of cleaning up some persistent trojan activity which has been fixed thanks to help rec'd in the HJT forum. (thanks again Sifu Mike!)

Or am I just stupidly overlooking some checkbox?

A:lost contacts in OutExpress

Have you tried shutting down and rebooting ?

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Answer Match 51.24%


I have WLM Version 2011 (Build 15.4.3555.0308), and it has been working very well until this morning when I opened it up and tried to send an email, when I clicked on the To.. icon I got a message box saying "Unable to choose recipients", I also have a related (I think) problem where when I click on an email in my inbox or any of my storage folders I get a message "A problem occurred while trying to open this message" "A problem has occurred please try again"

I have rebooted and tried again twice, but still have the same problem.

When I hit send and receive I get new emails but also cannot open them.

BTW my Hotmail accounts on the Web are fine.

I would appreciate any advice on how to fix this.



A:Lost Emails and Contacts in WLM

Have you tried the repair feature in add remove programs > windows live essentials.
You could also try completely uninstalling and reinstalling it.

Give a shot to the latest version:
Windows Live Essentials - Download Windows Live Essentials
Download Windows Live Messenger 2011 (15.4.3555) -

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Answer Match 51.24%

When I run the archiver in outlook it erases some of my contacts from my
address book. If it was the archive that lost the contacts I would just
figure that a file is corrupt but it is erasing them from outlook itself.
If anyone knows why this is happening please help.

A:Outlook contacts lost

Are your folders in a REAL Contacts folder? I mean...mail is generally archived, but I've never seen contacts being archived.

Why are you using the address book and not Contacts?

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Answer Match 51.24%

I had to rebuild my Win 7 partition following a partition resize. I found out that I didnt have a system image or restore points so had to do a fresh install.

Do you know whether the live mail contacts woudl have ben saved anywhere other than my C drive or whether it is possible to get them from my ISP?



A:Contacts lost during rebuild

They don't work at all beacuse they got rid of Windows Mal,in Windows 7.\\Contact are worthless too.

Thundwebird \

Live Essentials:

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Answer Match 51.24%

I recently took a domain user and moved them to a local admin account. I copied everything in the C:\Documents and Settings\user folder (just hit, select all and copy and paste) into the C:\Documents and Settings\local admin folder. now neither user's exchange account can find the address book. I didn't delete any files, in the process. The domain user stores everything locally, but has a roaming profile, and also backs up the recently changed documents the the roaming profile. I desperatley need to find the address book for the user.

I'd appreciate any help anyone could give me.

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Answer Match 51.24%

I've been trying to sort a problem with Incredimail 2 help. I followed their instructions and now all my contacts have been lost. I tried to import them from Windows Mail but there are none there either.
Can anyone help me find the addresses again? As you can imagine I'm not feeling too kindly disposed towards Incredimail at present! This is what they told me to do I'm Verlie):
Exit IncrediMail by right clicking the IncrediMail tray icon (located near the computer clock) and select 'Exit'.
Browse to:
C:\Users\Verlie\AppData\Local\Identities\{84F4C8C3-3004-4C77-89A2-C3413A034517}\Address Book
Save the 'AddressBook.db3' file to your Desktop.
Delete the 'AddressBook' folder.
Open IncrediMail, open the 'File' menu, scroll to 'Import and Export' and select 'Import Contacts'.
Select the 'IncrediMail Address Book' and click the 'Next' button.
Click the 'Select Folder' button, select 'Desktop' and click 'OK'.
Click the 'Next' button.
Click 'Finish'.


A:Incredimail lost my contacts!

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Answer Match 51.24%

hi all,

so i first had my personal contacts on my iphone, a week later i step up my phone to sync with my work exchange server, all was good. i had all my contacts personall/work and my work emails.

today i decieded i did not need my iPhone to sync with my work exchange so i deleted that mailbox from my iPhone.

Now i dont have any of my contacts, HELP!

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Answer Match 50.4%

I have Windows 10 and I've lost my Contacts List and Calendar in Windows Live Mail????

A:I have Windows 10 and I've lost my Contacts and Calendar

No guarantees......................
Go to Programs and Features > scroll down to Windows Essentials ( either 2011, or 2012 ) > rightv click at it > click Uninstall/Change > click Repair.

See if repair will fix that.

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Answer Match 50.4%

Humble apologies if question has been asked before.
Recently updated my Windows experience including Windows Mail, pleased so far, but alas when I start to type in my group contact (25 names) the group enters the To... part of the email message, I type the email message, then click send.......................nothing.
In my contacts folder I check the group and they are all there, yet when in the email message, they are not, sorry if this in mumbo jumbo, but I don't seem to be able to explain what is happening very well!
Your thoughts most appreciated.

A:Lost contents of Group Contacts

In contact folder, what happens if you right click on your group folder and select send email from there. Does it send ok?

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Answer Match 50.4%

installed an additional hard drive (will be primary) transfered outlook express no problem, but lost contacts. Any way to get them back?

A:outlook express lost contacts

Outlook Express never had "Contacts' the email addresses are in the "Address Book", (WAB).


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Answer Match 50.4%

I have lumia 640 (dual sim) phone. I updated to windows 10 from 8 before 1 month. At the time of up-gradation, my phone was working absolutely fine till today afternoon when I suddenly lost plenty of my contacts from my phone. I don't know how? I did windows anniversary upgrade to my phone yesterday but everything was working absolutely fine till today afternoon. I generally keep my phone in battery saver mode. Today afternoon, I temporarily turn off battery saver mode and connected to wi-fi. Can it be because of that?
When I looked closely at my contact list, I found out that those contacts which were saved in outlook only or any contacts with multiple phone numbers but those numbers which were saved in outlook are only lost. I have my contact list containing only sim contacts now.
I have linked my phone with by gmail and outlook accounts. So also checked by opening both on my PC. surprisingly, my gmail account is wiped clean of my contacts but my outlook account is neat and clean and contain all my contacts.
Now I don't know what to do? Can anyone help me?

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Answer Match 50.4%

My PC froze up while I was working on something so I restarted it. Now when I start up Thunderbird, it's totally blank and it wants to take me through a New Account Setup. How can I retrieve all my stuff and get back to work? Thanks.

A:Help! I've lost Thunderbird, e-mails, contacts

If you are using Windows XP you might try a System Restore to just before the problem occurred.

I think that Thunderbird is similar to Netscape, which means the address book and mail folders are in C:\Documents and Setting\<your user account>\Application Data\Mozilla\Profiles\<something>.slt.

Of course, you can restore everything from your last backup, and lose only very recent stuff.

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Answer Match 50.4%

From looking at other computers and on the Internet, it appears that the Contacts folder is supposed to have a customized menu bar with a "New Contact" button, but on this machine the menu looks the same as every other folder. I don't use this folder/app very often, so I can't say exactly when this changed, but the desktop.ini file in this folder has a relatively recent modification date, and contains the following:

[email protected]%CommonProgramFiles%\system\wab32res.dll,-10100
[email protected]%CommonProgramFiles%\system\wab32res.dll,-10200

I can still add new contacts by selecting "Contact" from the "New" submenu, but it'd be easier if I had the button in the menu bar. How can I get it back?

A:Contacts folder has lost some of its magic

Hello TBugReporter,

Using the tutorial below to reset folder views back to default should be able to fix this for you.

Folder View Settings - Reset All to Default

Hope this helps,

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Answer Match 50.4%

I upgraded to XP/Office 2000 from 98/Office 97 BUT needed Access 97 so kept W98 and XP/2000 on the machine but Access97 never worked right under XP - one "microsoft KB solution" was to reinstall office 97, which I did - then
Outlook 2000 can't find my PDA contacts - note that 98 is on my C drive and XP on my D.
How can I make my Computer XP Outlook Sync my PDA's contacts, calendar, etc. into the Computer's Outlook. Felix5 is the name of my PDA's Outlook.
Help is much appreciated!!

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Answer Match 50.4%

2 days ago found half my contacts had disappeared. Restarted Microsoft 950 twice no luck.
So, thought as phone is always backed up do a full restore but, found restore only gave me my apps and pictures but not old text and no contacts.
Must have lost 100 for work and private.
Looked in Microsoft account and google and iCloud but no luck.
Help !!!!!!

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Answer Match 50.4%

Hi, i came across an option, which i can no longer find, asking if i wanted to share my contacts, i said yes and now i have NO contacts and i cannot see a 'shared' file anywhere. Can someone pls advise?

A:Help, i've lost all my contacts in Outlook Express

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Answer Match 50.4%

I am using outlook 2002 and all my folders, including contacts etc have dissapeared. All the default ones (inbox, trash etc) are there but nothing in them.

All my account settings have dissapeard too. It seems i have a blank Outlook with nothing in it.

It seems to not be picking up the data folder.

A:Lost Folders and contacts in Outlook

I would suggest recreating your e-mail profile and ensuring that your .pst files (for personal folders and contacts) are loaded.

To recreate your e-mail profile goto the control panel and click on mail.

Your .pst, data files can also be linked here or by clicking on file.. data file management in outlook.

Hope this helps,


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Answer Match 50.4%

I have updated my system from win98 to winxppro. It was my understanding that it would not lose my contacts or favorites, but would simply update the program. I lost everything. Unfortunately, I didn't follow procedure and export the info to a disk. Is there any way to get my contacts back?

A:Lost contacts in Outlook Express

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Answer Match 50.4%

I?m using Windows Live Mail Version 9 ( Build 14.0.8064.0206) and Win XP 5.1.2600 SP3.

Windows Live Mail is my default mail and news handler.

I?ve suddenly lost all my Contacts ? for when I?m about to send a new email and click on the icon ?To? - to select an email address to send the mail to, - a pop-up appears which states: -
None of your contacts has an e-mail address defined. !!!

Whatever email address I?m using, the result is the same.

There should be one active directory with all my contacts, but I cannot find it.

This may have happened when I added a hotmail account to my email accounts.
(I?ve attempted to rectify the problem by downloading and running a program contacts.msi ? but it made no difference).
Any ideas please?

A:Lost contacts in Live Mail

Find and locate the default path of the 'Windows live contacts' as mentioned below.

C:\Documents and Settings\<windows id>\Local Settings\Application Data\Microsoft\Windows Live Contacts

One is named "Windows Live Contacts" and has several empty sub folders such
as {db09dc1a-3d71-448e-8494-146d685c3ea4}

The other one is named "Windows Live Contacts(24)" has the same sub
folders (same names) and a sub sub folder named "DBStore"

each "DBStore" has 3 files :


Delete or rename "Windows Live Contacts"

and rename "Windows Live Contacts(24)" as "Windows Live Contacts"

and Open you Windows Live Mail

You will get the contacts back

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Answer Match 49.98%

I have been using windows live mail for years, and today I noticed my contacts have all disappeared. I try to restore to a former date, but it wouldn't let me do that, either. I have Windows 7, had taken the computer in because my windows mail got corrupted and it kept downloading for my mail. I did not want that mail program. The computer tech fixed it for me, but at that point my contacts disappeared. AFter working on it longer, I don't know what he did, but the contacts showed up finally.

That was three days ago, now my contacts are gone again. Any suggestions how to get them back? When I log into my email program, it is titled Windows Live Mail 2012.

Thank you.

A:Windows Live Mail - lost contacts

Hello Tielfeathers,

With the way they are disappearing like that, you might check to see if you are still signed in to Windows Live Mail with your Microsoft account (Windows Live account) like below.

Usually your contacts are tied to the account you sign in to WLM with.

Hope this helps,

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Answer Match 49.98%

It's probably my fault since most things are. Yesterday I had trouble sending email. I looked in the add-ins and saw the COM addin for Microsoft Hotmail connector. Well, I couldn't find where to delete it and so I went to c:\Progra~2\common~1\system\msmapi\msncon32.dll and deleted that. I did a bad thing, didn't I? This morning my Personal Folder in Outlook Contacts, is gone.

How can I get it back?

I did a system restore but the Personal Folder in Contacts Outlook 2007 is not there. The add-in is.

A:lost folder in outlook 2007 contacts

I'd try Recuva - Undelete, Unerase, File and Disk Recovery - Free Download - .

I used it a day ago when I inadvertently hit the Delete button, rather than Rename on a file I wanted (I delete without using the Recycle Bin) and it worked perfectly, restored the file to original location.


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Answer Match 49.98%

I had a problem with duplicate and triplicate contacts. "Following" the Google fix I am now with only single contacts, but I lost my Gmail access completely. What to do?
Posted via Mobile Device

A:Solved: Filtered my contacts, but lost my gmail


I don't know if I can help with this yet, but it might help if you could provide a little more information such as:

What Google fix are you referring to? Merge Contacts?
What OS do you use?
How do you access your Gmail (web or email client)? If email client, which one?
What happens when you attempt to access your email?
Do you get an error? If so, what is that error, exactly?

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Answer Match 49.98%

After installing Windows 10 I lost my Icloud contacts and calendar ability in Outlook . This is the error message :
The set of folders cannot be opened. The information store cannot be opened.
Icloud is on and also clicked on in Add-ins. Other Icloud functions like Onenote work.

A:Lost Icloud contacts/calendar with Windows 10

Hi and Welcome to TSF!

Windows 10 was released today, you'll have to give it a little bit of time to allow software developers to update their programs.

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Answer Match 49.98%

I have been using Windows Live Mail for a while now on my Windows 7 machine. It is the newest version available. I have setup my account to be a pop account to access my ISP's e-mail. There were lots of contacts listed in there.

For some reason today I noticed a button that says "Sign In". I clicked on it and it asked me to sign into messenger. I figured what's the harm. I have never used messenger better and maybe I should start. So I signed in.

All of a sudden all my contacts went blank in WLM. No big deal. I closed the program and re-opened it and still no contacts. It seems like it got the conacts from Messenger which I have never used before (so there were none) and replaced all the current contacts.

Is there any way to get my old contacts back. It would save me a lot of time instead of having to type them in. I don't even know why it deleted them. I would have been happy if it synced them up with Windows Messenger so I could have a backup online but it just deleted them.

A:Lost all contacts in Windows Live Mail

Hi! isilver18, welcome to 7F

Go to the Start Orb\All Programs\Windows Live.

Right Click on Windows Live then click on Properties

Click on Previous Versions, pick a date/time before you tried messenger, click on restore, then Apply, and OK.

You can also backup your contacts. I'm trying to find a good explanation for you .
When I do I'll post it.

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Answer Match 49.98%

I just upgraded my Opera 9.27 to OPERA 11.62 and lost all my mail and contacts. In fact, there is NO mail or contact panel. And in "Appearances", mail and contact panels are greyed out, meaning that I cannot install them. I really need all my existing mail (Received and Sent).

Please help!!

A:lost mail and contacts when installing OPERA 11.62

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Answer Match 49.98%

I recently moved by Outlook.pst file from my desktop to a laptop, since we'll be on the road the rest of this year.

Never mind all the dumb things I did, but as of now, my Contacts are accessible only by clicking the "contacts" bar, down below the "mail" bar and a couple of others, on the left half of the Outlook 2003 window. If I click the little book icon up at the top, Outlook complains that it can't open the Contacts folder, then gives me a chance to select another folder from a drop-down list that says:

Address book

None of these work. They all either can't be opened, or contain no information.

So My Question IS:

If every contacts folder Outlook can list is either gone or empty, where are the contacts which show up by pressing the Contacts bar actually located?

And, how do I put them into the Address Book so that when I type in the first few letters of a contact in the "To:" box, it will give me the chance to accept what it pulls up?

And how do I find out where the empty/missing Contacts folders are and get them the hell off the drop-down list?

Thanx in advance...


A:Outlook Address Book lost Contacts

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Answer Match 49.98%

I did a windows 8 refresh and now I have lost my emails, email folders, contacts, and calendar from outlook 2013. Can I get these back? It says refresh keeps personal files, does this include old emails, contacts, etc., etc.?


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Answer Match 49.98%

I think I posted this to the wrong part of the forum so I am reposting
I have been using Windows Live Mail on this computer for 5 months or more with no issues. Today, out of nowhere, all contacts, safe sender and blocked senders were gone. I never had to actually sign into my Live Mail account, but today, it prompted me to get a hotmail account so I could log into Live Mail.
I have no need for a hot mail or yahoo account as I already have email through Hughes,net, but after I signed up for a hot mail account, it automatically signs into my LIVE MAIL account also. I had to re-input 150 contacts. What has changed?
I never needed to sign in before and I always had my contacts????


A:Windows live mail - lost contacts

Quote: Originally Posted by bluesman1952

I have been using Windows Live Mail on this computer for 5 months or more with no issues. Today, out of nowhere, all contacts, safe sender and blocked senders were gone. I never had to actually sign into my Live Mail account, but today, it prompted me to get a hotmail account so I could log into Live Mail.
I have no need for a hot mail or yahoo account as I already have email through Hughes,net, but after I signed up for a hot mail account, it automatically signs into my LIVE MAIL account also. I had to re-input 150 contacts. What has changed?
I never needed to sign in before and I always had my contacts????

WLM can be very confusing when it comes to contacts. There are two ways to use WLM (1)"signed-in" and (2)"not signed-in". Each has its own contact list. You may have been signing in automatically all the time using the same LiveID that you used when you originally downloaded WLM. (You couldn't download WLM in the first place without a LiveID.) If you again sign in with the LiveID with which you were previously signing in automatically you will again see that "signed-in" contact list.

If OTOH you really were optioned to "never sign in" (Options/Connections Tab) then you were always using the "Not signed-in" contact list. You will see that list again if you do not sign in. I'm not sure which is the case.

WLM can actually be used with m... Read more

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Answer Match 49.98%

Probably a virus messed up with one useraccont and made it disappear.
With help from here my pc (XP!) seems clean now and all old restore points were erased as well!

Documents, desktop items (and contents) and favourites of that lost account I found back in the general account, but nothing from outlook, so that I had to configure it newly.

There were no back-up made of outlook either on the external drive...

Can there still be a place on the pc with 'hidden-information' (contacts and mails!) of this outlook account?

Thanks for any suggestion...

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Answer Match 49.98%
Answer Match 49.98%

I just installed the 2011 version of Windows Live Mail, and have lost all my Contacts. How do I bring my Contacts into WLM 2011?

David Salmon

A:WLive Mail 2011 lost my Contacts

Quote: Originally Posted by dsalmon

I just installed the 2011 version of Windows Live Mail, and have lost all my Contacts. How do I bring my Contacts into WLM 2011?

David Salmon

Contacts from what previous mail client?

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Answer Match 49.98%

today evening i found on my whatsapp that i got more than 30-35 messages from unknown numbers, then i cheched the messages so i found i already chatted with those contacts before so i thought i mistakenly deleted that contact details but how this is possible to delete this much numbers, even my sweethearts contact number.
is it possible????
tell me microsoft, i m waiting for ur reply.
[personal info removed by staff]
reply me

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Answer Match 49.98%

My contacts folder is suddenly behaving like a regular folder. All the buttons specific to the contacts folder that used to be there like "New Contact", "Import/Export" are gone, replaced by the general folder buttons. There is no way to add a new contact. Even the File > New menu is missing "Contact".

If I look at the properties for the folder it's missing it's "Customize" tab. From within the folder, no "Customize this folder" option exists, like in other folders. Everything I've found online related to this suggests using these customize options, but they are not there to use.

Anyone know a fix for this?

A:Contacts folder lost its special functions

Reset default folder views,
What Security suite do you have installed ?
What recent changes have you made ?

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Answer Match 49.98%

I don't know how, but my Contacts disappeared.  But, they are still there in iCloud.
How do I get them back?

A:Lost PC resident Contacts in MS Outlook 2007

Outlook 2007 lost Contact Lists

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Answer Match 49.98%

I recently changed mail profiles (two accounts) going from POP3 to IMAP to solve an unrelated problem.

I made the new profile default and removed the superseded profile which may have been my mistake.

Now all of my email contacts are gone from the Outlook address books. Is there any way to restore them or location where they might be?

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Answer Match 49.98%

I have recently upgraded to Windows 10 and been having problems with an old bt email account which I rarely use. I decided to delete it, but now find I have lost nearly all my contacts on my laptop. I reinstalled the bt account again successfully, but still can't find my contacts.

A:I deleted my bt email account and have lost nearly all my contacts!

Originally Posted by Windows Central Question I have recently upgraded to Windows 10 and been having problems with an old bt email account which I rarely use. I decided to delete it, but now find I have lost nearly all my contacts on my laptop. I reinstalled the bt account again successfully, but still can't find my contacts. your contacts were saved in this bt email account?
In mail app, go to email account settings - check if you have set your email to show contacts too
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Answer Match 49.98%


I'm currently sharing this laptop with my son and he's not to picky on his downloads. Anyway, he must've downloaded something wrong, because i had to reset my computer to the factory settings. Hence, I lost all of my WLM-contacts. Is there any way to retrieve them?


A:Windows Live Mail: Lost Contacts

Hi Runezever, what account are you using in WLM?

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Answer Match 49.56%

If I install the update, I lose my complete e-mail address/contact list. If I don't install the update I can't open my Live Mail at all. I miss Outlook Express SO much! I'm a senior and I don't need Live Essentials bells and whistles.

A:Lost e-mail contacts after Live Essentials update

Welcome to the forums JeanieD

Did you come across this page already?: How do I import and export email, contacts, and calendars with Windows Live Mail? - Import Email Messages or Back Up and Restore Windows Live Mail and

For outlook express, you could take a look at this tutorial: Windows Mail


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Answer Match 49.56%

So maybe it's late and I'm cranky, but I didn't see this thread already.

Microsoft Office 2000 - Win Me (unfortunately)

I'm trying to mail merge my Outlook Contacts/Address book into a printed document to carry between computers. It works great using "use address book" and looks fabulous if I do say so myself. The problem is that it skips many of my contacts. It doesn't matter if I sort or filter the records. It skips the same people and I don't see any similarities among the skipped records.

I'm open to suggestions because this is just weird.

A:Mail Merge Lost Outlook Contacts in Document

I've considered your post, and can only think to test the doc on my PC. If that's an option for you, email to [email protected]. I'll see if it does the same here and, if so, why...

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Answer Match 49.56%

After updating my lumia 640xl to windows 10 I seem to have lost all my contacts and sms and call history. Pls help me recover them! I'm in Australia and the phone was made in vietnam

A:Lost contacts after Windows 10 update install on Lumia 640

Originally Posted by Windows Central Question After updating my lumia 640xl to windows 10 I seem to have lost all my contacts and sms and call history. Pls help me recover them! I'm in Australia and the phone was made in vietnam the contacts and messages should sync back again once you will connect your Microsoft account with the device, which was connected to it before the upgrade.

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This is a story of two computers. The old one is a Dell and the replacement is an HP (also old - but works fine).
My Dell desktop quit working recently. Discussions on a hardware forum indicated possible motherboard failure. The Dell had two hard drives. The C Drive with the OS (Win 7) and Office 2010 (email with Outlook 2010) and the D Drive with all my personal files.
To make sure I preserved the hard drives I obtained an adapter, took the hard drives out, read them both with my laptop, so both drives are fine.
I located a used HP desktop from which its hard drive had been removed. I hooked up my D Drive to the HP and installed Windows 7 and Office 2010. All of my personal files remained intact.
I set up Outlook 2010 which automatically found my two email accounts but my address book and contacts list did not appear.
I still have my Dell's C Drive hooked to my laptop. The C Drive from my old Dell still has the Windows 7 OS and Office 2010.
I've located two places on the C Drive that appear to have Outlook files:
Users - Me - AppData - Local - Microsoft - Outlook
Users - Me - AppData - Roaming - Microsoft - Outlook
I don't know how to read those files, I don't know if my address book and contents are in there and, if they are, I have no idea how to retrieve them.
Even if they aren't in those folders they've got to be somewhere on the drive that has the OS and Office.
What do I do next?

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Answer Match 49.56%

During my initial Windows 7 Pro to Windows 10 Pro upgrade, I lost my Outlook 2016 contacts. They are backed up on iCloud (on the same Win 10 desktop) from my iPhone, but I don't know how to copy them to the Outlook 2016 contacts file. Can anyone help?

A:Lost Outlook 2016 Contacts during Windows 10 upgrade

Try the step listed here, it's lower down saying that they aren't in your deleted folder. It is hidden, if not showing click the light bulb and type in recover and it will show you the hidden item

Recover a deleted contact in Outlook - Outlook

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Answer Match 49.56%

I just tried to send an email and Windows Live Mail did an automatic update. I couldn't send an email without it. When the computer re-booted all of my contacts are gone. Help, I'm not a computer expert but how can I retrieve them? All of my calendar works but no contacts. Wish it was the opposite....I'd tellyou the version but I don't know how to find it. I don't "sign in" when I get my email. But now even if I needed to that part is "frozen", can't type anything there. Hope someone can help. Thanks

A:windows live mail update lost all of my contacts

Programs and Features>Windows Live Essentials; highlight; use the change/uninstall link at the top; in the next window choose "repair". All the installed components of the Essentials package should be repaired, including Mail. This should repair WLM so that it is working properly so you should be able to "sign-in", however if your contact list was created without "signing in" it won't help to sign in. Assuming your "not-signed-in" contact list is still on your computer it may come back when not signed in but if it doesn't you could try to do an "Import" from the contacts pane, but that only works if you have previously made a backup "Export" of your contacts.

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Answer Match 49.56%

During my initial Windows 7 Pro to Windows 10 Pro upgrade, I lost my Outlook 2016 contacts. They are backed up on iCloud (on the same Win 10 desktop) from my iPhone, but I don't know how to copy them to the Outlook 2016 contacts file. Can anyone help?

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Answer Match 48.72%

I was trying to set up skype and used my Microsoft account details as it suggested (which we use on our PC but have never used on the phone). I never did get skype app working, but after all that, the phone contact list has disappeared - it's just empty. The shortcut tiles to people on the home screen have also disappeared.
How to get it back? I got online and removed the phone from the Microsoft accounts list. But then it said to reset the phone, which I don't want to do as it warned that all pictures/data/personalisation would be removed?
How can I get the contacts list back?
It's a Microsoft Lumia 550, running Windows 10 mobile.

A:Lost phone contacts after signing in with Microsoft account/skype

Originally Posted by Windows Central Question I was trying to set up skype and used my Microsoft account details as it suggested (which we use on our PC but have never used on the phone). I never did get skype app working, but after all that, the phone contact list has disappeared - it's just empty. The shortcut tiles to people on the home screen have also disappeared.
How to get it back? I got online and removed the phone from the Microsoft accounts list. But then it said to reset the phone, which I don't want to do as it warned that all pictures/data/personalisation would be removed?
How can I get the contacts list back?
It's a Microsoft Lumia 550, running Windows 10 mobile. when going to outlook on the browser, go the people tab and see if your contacts still show there
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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Answer Match 48.3%

I have a Nokia Lumia 1020 that is configured to display contacts from Outlook, Facebook & Twitter. I have collected many hundreds over the years that include friends and colleagues. As I create an account, I also add a photo or a business logo that helps me to identify. This morning I noticed that ALL Outlook contacts have lost their profile pic and I manually put a few back. As there are hundreds of these, I'm hoping that there is a sync that can be done to restore. Can someone pls assist ?

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Answer Match 47.88%

Dear All,

I have been using windows live mail since quite a few time now.
While I logged in to my msn messenger today it asked me to update as there was a new version available.
I did that and alongwith messenger it updated and installed other programs as well.
It updated my WLM and gave it a new look. I NOW HAVE VERSION 2009 (BUILD 14.0.8064.0206)
I was happy to see the inbuilt calender which was not there earlier.
But what it did with my contacts was shoking.
I have 1197 contacts in my Windows Live Mail Contacts.
It is showing all 1197 names but only showing emails of about a 100 contacts. Rest all email addresses are lost, only their names are there.

Please tell me how this problem can be resolved and why did this happen?

I am eagerly awating your reply.




A:Problem on updating Windows Live Mail / LOST EMAIL ADDRESSES OF CONTACTS

Hi All,

This same problem happened to me, plus I have some additional info.

Just like the earlier poster, I am a longtime user of Windows Live Mail. I was prompted to update and did so, and liked a number of improvements.

However, the email addresses of my contacts had been removed, along with all info other than just the contact names. The number of contact names is unchanged, and as far as I can tell, all the same names are there. The few email addresses that do remain (about 20 out of 500) were all used recently, AFTER the first launch of the previous WLM version on this computer, which is new since February. My guess is that these email addresses were automatically added per the preference setting "add email addresses to contacts after third reply."

Here is the added info: when I tried to import my contacts again from a CSV file, it didn't work. A window came up saying that the program was updating my contacts, and it took a REMARKABLY long time, but after it finished, I was left with the same scenario. My CSV file is still good, but WLM will not work with it.

I'm out of ideas. Please help.

Thanks to all in advance.

-Robert K.

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Answer Match 42.84%

I searched for a topic similar to mine, but I found none. So, here goes...

I currently have a database that tracks my contacts in numerous ways. However, the place I'm building this database for often holds events that these contacts attend. I created an events database (using a template), and then exported it to my current database. Ultimately, I would like to be able to show which contacts were scheduled to attend the event and which contacts actually attended, both in the contacts area and in the events area.

Any thoughts on how to set that up?

A:Solved: Creating a database that tracks Contacts, Events, and Contacts that attended

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Answer Match 42.42%

Hi, I was trying to backup my contacts on my Nokia E-71 phone using Outlook 2007, this is my first time doing it. So apparently the current Outlook in my pc already has a whole bunch of contacts which belonged to someone else and so both of our contacts are now merged together, is there a way to undo the sync?

A:Accidentally synced my nokia E71 contacts with someone else's contacts Outlook 2007

Short of deleting the contacts on your phone which don't apply to you, I don't know what else you can do.

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Answer Match 42.42%

I started receiving emails from a few friends this morning asking me if I indeed send out an email titled "Secure shopping" from my yahoo mail address recommending them to shop at a website (www) I first thought it went to a few email addresses (mostly obsolete since I deliberately do not use my yahoo email much). But later in the day I received the copy of this email and I could clearly see that it did go out to a lot more email addresses than I thought and I now suspect to all of them in my yahoo address book. I sent out a short email to most who have received it apologizing profusely! (not from yahoo mail of course!). I then noticed that my address book in yahoo mail is wiped out. Strangely, the email showed up just a few times in my Sent Folder (and only showing that it went to ONE email at a time...when, from my friends' forwarded emails back to me. it was obvious that it did go to MANY at the same time!).

I have run Spybot S&D and mbam...I am clean they tell me. I have deleted most of the emails in my Yahoo Mail folders. I have not attempted to send out a new email from Yahoo Mail. Everything else appears to be functioning properly, including my Outlook mail and GMail accounts where I do most of my email stuff.

I am now paranoid...What else can I do? I would appreciate any help from the experts here, thanks!

Here is the text of the stupid email that was sent:

Hello!How are you recently?
I would like to introduc... Read more

A:Yahoo mail sent a phishing email to all my contacts and then wiped out ALL my contacts!

my hotmail address had the same problem. recently i went to set it up to send auto replies as i was going away, and found the same email message copied in there ready to send again.

i was advised to change my password for my email to something which was capitals&lower key + numbers. Scan using malware and avira. didnt find anything, and had no problems since.

i'm by no means an expert - this is the advice i was given by someone who knew what they were talking about!

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Answer Match 42.42%

Hi, I have an issue with some computers. There is a Windows 2012 R2 Server sharing contacts to all Windows 8.1 computers. When I change the location of the "contacts" folder of every computer to the Windows Server shared contacts folder, some of them
drop the contacts folder "features" and become standard folders as shown below. 

As you can see there is no "new contact" button or any other contact related folder action.

Other computers work without any issues (they hold the contacts folder "features").

I can't find a way to customize the standard folder so it becomes a contact one. Can anyoene please help me?

Thanks in advance and sorry for my bad english.

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Answer Match 42%

Hello, I have multiple issues regarding address books and contacts. I am currently trying to organize multiple address books on my Win 2000 desktop(outlook express) my laptop XP (outlook 2007) and my IPhone 3G. They are a mess because of old cell phone backups combined with address book entries. I now have multiple entries for numerous contacts etc.
After organizing all these contacts/address books I would like to import to my new Win 7 desktop (outlook 2010 beta) and retire my Win 2000 desktop. These are all stand alone computers that are not networked other than through a router to share broadband access.
I tried searching for software to help combine and organize all three of these but had no luck.
I then tried manually updating all my contacts on my laptop and Iphone but I ran into a glich of sorts. After making the changes on my Iphone and doing a ITunes sync, some of the contacts disappeared. Right now I am not sure how many, but I noticed a few of the ones I use alot are gone on both my laptop and Iphone.
I do not subscribe to or use the "mobile me" feature.
I have spent quite a bit of time searching the net without finding a solution.
Any help you can provide would be much appreciated!
Thank You!

A:Fix, Organize and synchronize Outlook contacts and Iphone Contacts

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Answer Match 42%

Hi, I recently replaced my dying Nokia Lumia 735 with a Microsoft Lumia 640. Everything worked perfectly fine on the Lumia 735 and changes in Contacts synced automatically between the phone to computer and vice versa. I did however make it my practice to generally make changes on the phone first. Because of the Microsoft Account the change over worked fine. However in an exercise addressing the issue of Contact names no longer being displayed when calls come in I had reason to make changes to some phone number formats. I made these changes on the phone. Now three days activity later I am noticing that the changes have not shown up on my computer contacts. All my email accounts are working fine.

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Answer Match 42%

I don't know how this happened. I have my gmail account and an outlook account in the win 10 "People." The app has multiple copies of the contacts sometimes more than just 2. I'd like to remove all the contacts and accounts and start fresh. I cant find how to do that. Also removing a single contact requires a one by one removal of linked contacts. I don't know how thy got linked, but I should be able to select them all for removal in one step.

What am I missing?

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Answer Match 42%

The tittle of the topic is wrong but I could not edit it, the only problem that I have is with gmail. Emails were sent without my authorization from my gmail account to some of my contacts; the content of the email was a link to strange web sites; the activity showed that someone from Trinidad & Tobago has logged in ( I do not know anyone there).I did not installed any programs or software on several weeks prior to these problems. I have not made any changes to my pc. I do not receive any kind of error message. I have run several online antivirus, all of them show zero infections, with the exception of Onecare from Microsoft that showed one error but was unable to see the kind of error. Before this I have never had any kind of problem or strange behavior. .Thanks in advance for all your help.

I am using Windows XP SP3, Avast, Firefox.

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Answer Match 42%

My uwp calendar doesn't show up birthdays of my contacts on the uwp contacts. I have to say that this issue occurs after the anniversary update(before it worked) and I didn't change anything. I have already google this issue but I didn't find anything .
I use a surface 3 if this may help.
Thank you in advance
I apologize for my English (I am from Spain)

A:birthdays of contacts on contacts uwp doesn't show up on uwp calendar

Which account?

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Answer Match 42%

How can I import the 251 contacts that exist in my Contacts folder into Outlook 2007?
When I drag all of them into Outlook contacts they create a single contact.

Thank you for looking.

A:Importing contacts from the Contacts folder into Outlook 2007

Hi johnbigbootie89,

Welcome to Vista Forums!

Let me apologize that it took so long for someone to reply to your request - but it is now active and I think we'll be able to resolve it. In fact, I think I have just what you need.

Check out the following article: Importing contacts from Windows Contacts folder | Make sure you use the Vista procedure. It seems the article was designed specifically for this purpose so I have high hopes it will accomplish your objective. You do not drag the contents (which is essentially copy/paste) - you use import/export instead.

I hope this helps.

Good luck!

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Answer Match 42%

I want to move some contacts from my google account to my hotmail account, without having to manually enter them. Is there a way to accomplish that? Thanks.

A:Moving Google Contacts to Outlook/Hotmail Contacts

Download the contacts from Google online in CSV format to a folder then import into Outlook.

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Answer Match 42%

I have a need to find a Contacts/Address-book/or integrated mail application that permits the lockdown of the contacts data. Ideally, the info stashed in that Contacts application would be password-protected, encrypted, and could be written directly to a removable device location - in other words, ability to change the default destination for the store to a USB or otherwise removable "drive".

Anyone know of such, or know if there is a version of Outlook or Thunderbird or ???xyz that would have such features configurable?

thank you

A:Secure/encrypted Contacts application? Or mail w/contacts

Right out of box, Outlook has an option to set a password on each of its datafiles (which contain both mails and contacts) which is asked each time it's opened or attached to an existing installation. But I don't know if it's really encrypted or how easy is to crack those.

Another option may be to use an encryption tool like Truecrypt. It can create a virtual drive which is in fact a regular encrypted file on the disk (somewhat similar to zip files, but with a really strong encryption). The idea is to setup such a "drive", and then put the sensitive data files there. Outlook allows to locate its data files anywhere, not sure about Thunderbird.

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Answer Match 41.16%

OK, this should be simple. I did a clean install of Windows 8. Of course, before doing the clean install, I backed up all of my data including the "Contacts" folder under my user name. The clean install progressed as expected (I've done clean installs many times previously). When I copied my information back, I also copied the contents of the Contacts folder back.

Now I want to import my contacts into the new People App. I have a live ID and everything seems to be working fine, except I cannot get my contacts imported. I've gone to the contacts folder and exported the contacts as a CSV file (there are only two export options, CSV and vCard). When I go to the People App and try to "import from a file", I get an error message saying my CSV file is NOT a CSV file. Just to make sure I tried all my options, I went back and tried exporting as a vCard file and when I try to import I get an error message saying there is an internal error.

I've searched the net and, from what I can find, I seem to be doing the right thing using a CSV file, but am not getting the end result. I've even seen some info on Microsoft's site which tells me to do exactly what I've done. Obviously, I must be missing something.

Anybody done this conversion from Windows Contacts to the People App and made it work? If so, what did you do differently than I've described above.


A:Moving Contacts from Windows Contacts into People App

If it's not working by importing to the Mail App directly you could try to log into your mail account online through the browser and access People from there. On the main page there is an option to import from file and through that you have the option of CSV or Outlook. If it works there then your Mail App should just update with your contacts at next sync.

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Answer Match 41.16%

How can I print selected contacts from my contacts list in windows 10?

A:Printing selected contacts on contacts list

Look up "copying an address book. Also see here:
Copying an address book.
I have been trying, unsuccessfully, to do it, and will come back if it works. Printing a contacts.csv file was not good.
As a short term answer, purely for the names and e mails, I called up the address book in full screen view, and used the snipping tool to save a page at a time (5 pages) and printed them via paint.

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Answer Match 41.16%


When I create a new contact manually, it is be created in the "Suggested Contacts", rather than the real "Contacts" folder. How do make (Outlook2010/Win7) create new contacts in the ACTUAL contacts folder?

Many thanks


P.S. I absolutely hate Suggested Contacts with a passion because things keep disappearing there and then not synchronizing with my mobile phone and personally I would kill it off completely if I only know how.

A:How can I get Outlook2010 to create new contacts in Contacts folder!?

ship691, have a look at this

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Answer Match 41.16%

I exported contacts from OL 07 to a .pst file, and then added the .pst to OL03 on a new PC. the contacts came over fine, except that I had 1873 on my old PC (OL 07) and only 1825 on new one OL 03 --

why did the other 48 contacts not go with the pst? yes, they are recently added contacts that are missing.

OL 07 not connected to MS Exchange when I created PST, but is this a synch problem?

Thanks in advance!

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Answer Match 41.16%

This guide tells how to import contacts into the Windows Contacts folder:

Import, export, or change the format for contacts.

But "Import" is not available anywhere on the toolbar (running wab.exe). Am I missing something?

Any other ideas on how to import (or sync) Outlook 2010 contacts to Windows Contacts?

A:Import contacts into Windows Contacts folder

If you open the contacts folder in Explorer there is an import button on the task bar.

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Answer Match 41.16%

Hi. I have somewhat of a weird problem here. Some of my MSN contacts were randomly blocked/unblocked. And later, certain contacts were not "added" as a contact on web messenger (preventing me from talking to them on Hotmail's web messenger). There was also an issue where even though me and my friend had each other added, we were appearing offline to each other without being blocked. He did not see me back online until he deleted and re-added me.

It just seemed like general hectic chaos, and after logging back into windows and fixing my blocks/unblocks, I had to "add" people to my messenger on the web because they did not appear added/online on messenger on the web, even though they were added and functional on the client itself.

I know my explanation here is a little chaotic too, but that's really because I don't know WTF went on here. But I DO know for sure it is not a virus since a majority of my time is spent on Linux, and I change my password constantly (while in Linux as well.) So it is highly unlikely to be malware.

My theory is this is some server-sided glitch. I've done googling, and that seemed to be the general consensus from results like these:

This also apparently happens to my thread who himself a techie. He also uses Linux.

However, I did not come across a bleepingcomputer thread yet. And this is the first time it ever happening to me.

So for primarily the... Read more

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Answer Match 41.16%

Im trying to get outlook contacts to show up under my windows contacts under


I send a lot of faxes and it's annoying not to mention inconvenient to manually add contacts so they show up in fax and scan.

A:export outlook contacts to windows contacts?

The way I got this done was to export the contacts from outlook, import them to gmail, then after gmail did its magic and merged + fixed all the duplicates I exported them from gmail as a .vcf and opened the .vcf with windows contacts and it added them one by one.

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Answer Match 39.9%

im have trouble on msn messenger plus 2011
the problem is....... every time i sign on to msn messenger it allways says i got 99 emails in my inbox, and a friend can never ad me.
i only got 300 contacts as well and i know that aint the problem.
i even tried adding myself as a friend on another account and it would not work

and the 99 emails are realy 1000 when i sign on to hot mail
please somone tell me the problem it is driving me mad please i beg you
i will help you lot back

A:msn messenger help. cannot add contacts or be added by contacts

"99" emails is the max it shows. I've got several email accounts linked with 1,000s emails and Live Messenger 2011 shows "99".

Send an invitation to your friend or vice-versa and add as friend.

Regards. . .



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Answer Match 39.9%

The Windows Contacts (Windows 7) only has "organize" "share with" and "burn options". It does not have options for "add" or "print".

In Vista this was due to the folder being the wrong type. I right clicked in the empty white space looking for "customize this folder", but it didn't appear.

A:[SOLVED] Cannot Add New Contacts to Windows Contacts

Make sure you are in the right folder C:\Users\UserName\Contacts There should be a Double sided arrow to the right of the last entry on the tool bar pointing to the right. Clicking this should give you Display Additional Commands. Here you can add New Contact etc.

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Answer Match 39.9%

Hi Guys
How do you use the contacts folder in win7.Do i have to manually imput the contacts or can i export my wlm contacts direct.If so how please.

p.s Ihave moved my contact folder to another partition if that matters


A:Export wlm contacts to contacts folder

They aren't used for anything.

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Answer Match 39.9%

Prior to Vista I was using Thunderbird. Now Vista was able to covert all my addresses from Thunderbird to the Vista Contact folder. Now I am wondering how I can transfer those contacts to my Outlook 2007.

There really should be a quick and easy way to do this.

A:Vista Contacts -> Outlook Contacts.

Export the contacts to a CSV file (tick all boxes) then import again into Outlook

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Answer Match 39.9%

Does anyone know how to do this without losing any information?

I have a large .WAB file and could really do with it in my contacts so I dont have to go into the .WAB file every time I want to find a contact.

thanks in advance

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Answer Match 38.64%

I have upgraded my Computer from Vista and Windows live mail 2011 to Windows 7 and Windows live mail 2012.

Live Mail 2011 used as Contacts just the Vista Contacts.
Live Mail 2012 is having it's own Contacts which are not compatible with Windows 7 Contacts.

I found a way to import Windows 7 Contacts as Live Mail 2012 Contacts but no way to export it as .contact file again (export can be done as CSV or VCF file only).

Since I still want to synchronize my Windows 7 contacts with an old Vista Computer the Import is not a solution for me.

Is there a way to persuade Live Mail to use the Windows Contacts again
and where are these new Live Mail Contacts saved?

C:\Users\username\AppData\Local\Microsoft\Windows Live\Contacts seems not to be used.


A:Windows live mail 2012 contacts incompatible with Windows 7 contacts

Hi Walter, welcome to Seven Forums.

Your best plan is to access your mail account directly, the use .csv format to export / import them into WLM 2012.
If you don't use WLM signed-in they wont be remembered.

9 more replies
Answer Match 33.6%

Hi to all, I am getting ready to download a clients outlook express contacts to his new computer which will be using MS Outlook. His old PC is running windows ME, his new PC XP Home. I already have both PC seeing each others shared folders, just do not know how to import contacts from express to outlook.

Any help guys and gals???

Thanks in advance..

A:Outlook express contacts to Outlook contacts

You have to export them first....then import them into Outlook. Save to a file or a cd.

2 more replies
Answer Match 33.6%

Since installing Windows Live Messenger/Windows Live Mail I have noticed that i now have two contact directorys. Can someone please explain to me what the difference is between the two folders. If i am ONLY using Windows Live Mail (and not outlook or the standard windows mail programs) can i therefore conclude i can delete the Windows Contacts folders? *confused*

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Answer Match 32.34%

my system window 7 IE 11 ;is set to reopen last open tabs after any reboot etc.
this time due to freeze ; I ended task at task manager thereby all open tabs got lost ;
were told the folder for them should be favorite htm ;how do I find it ???

saved to favorites file ,renamed and moved location ,it became a file
and empty; any way/program to retrieve that ?

A:how regain lost session lost favorite file due to currupt

Hello Star mate I would be running these in safe mode if necessary for starters < if necessary include the /f and /r in the command line as per Option2

if no go then give these a shot
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)

1 more replies
Answer Match 32.34%

Today i was trying to get rid of the login password to make easier my girlfriend's access to my pc.
I don't know what in hell i clicked but a computer nightmare began.
I think It has to do with me managing the netplwiz settings.
Suddenly i wasn't my computer's admin anymore and i was getting UAC prompts for everything, without being able to run any software. I don't know if i deleted my admin account or i just took away its admin privileges.
Of course i couldn't run elevated CMD prompt or nothing like that.

As you see the "yes button" was greyed out. So i tried to take care of that and rebooted in safe mode and logged in as admin and only the first time it worked, i mean i could login as admin. I opened an elevated CMD prompt and typed:

net user administrator /active:yes
to enable the built in Admin account

net user administrator password
to reset the admin account and make it empty.

Well, when i rebooted i find out that the built-in admin's password wasn't empty as i thought it would be i i have no idea about the password.
No only that, if i try again booting in safe mode the admin option is now password protected and i don't know the password.
I can only login with my microsoft account which doesn't have admin privileges.
The only difference is that now windows gives me the chance to enter the password everytime i want to do something, a password i don't know.

I feel trapped and i totally lost control of... Read more

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Answer Match 32.34%

I have been infected with something for a few weeks now. When I was first infected one of those fake antispyware boxes popped up along with a hard drive failure icon. This virus has wiped out all of my pictures and files and redirects me everytime I search on the intenet. I have tried malwarebytes, avg scan, system restore, using the notepad and deleting host files then reseting my internet explorer settings ect... Nothing is working. I have attempted to read a few posts here and am obviously too computer illiterate to do anything further on my own. Any help would be greatly appreciated!Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum. ~ Animal

A:I am lost! Virus redirecting internet, lost all files and pictures..

BOOT THE PC INTO SAFEMODE WITH NETWORKINGDownload the unhide FIXDownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Please download GMER from here(doesnot work on 64 bit OS) disable any real-time active protection so your security programs will not conflict with gmer's driver.GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply. DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here

7 more replies
Answer Match 32.34%

Hi All

I have a HP Touchsmart 300-1060a (Home Premium Windows 7 64 BIT) which I bought few years back. Now for the last 6 months or so I started getting issues with my machine was not displaying anything at all after turning it on. So I had to hard reset my power from the machine and then was able to see it started displaying again.

At first I suspected graphic card (NVIDIA GEFORCE) but then I did my diagnostic test and nothing was found.

One day, I started re-imaging my machine as a fresh and then after this it never came back ONLINE. I read all HP forums & even HP Online support was unable to help me to find the cause.

Because when I turn on my machine I can see the power light was on and could hear big fan noise but mo HDD activity at all.

So at this stage, I suspected either motherboard or BIOS but wasn?t 100% sure what could be the real cause because I was sure it was not due to graphic card.

So first I re-setted by my BIOS to see if it helps but it didn?t came up at all. So then I took my machine to a Computer repair shop (a friend of mine) and we detected it could be due to the regulator which supplies power to the CPU and motherboard.

So we replaced that part and now my HP Touchsmart is running fin since then.

But I have lost my HP Startup logo with options such as below:

Enter setup ? Press F10
To restore ? Press F11

Etc etc

Are you able to help me how get my original HP BIOS screen back please? ... Read more

A:Lost my HP Touchsmart LOGO since I lost resetted my BIOS (I guess)

See if this helps you get that back,

Logo Startup Screen is Missing HP TouchSmart 300-1211cn Desktop PC - HP Customer Care (United States - English)

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Answer Match 32.34%

My daughter turn laptop on to discover it had reset she has lost all her college work can we recover it ?

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Answer Match 32.34%

Dear Forum

After constant stress with online software changing my PC settings (adobe one of many) I wanted to separate my main computer from the internet. This I tried. I turned off broadband. I then removed all my browsers, virus and malware protection and gave my hard-drive a bit of a "spring clean". Trouble is, I am no longer able to use Excel 2007 Hyperlink. If I click on a Hyperlink I get the message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator".

I have googled the problem and was led to and the solution to the lost Hyperlinks was due to me deleting my browsers. I reloaded google, downloaded and ran the wrong version of Internet Explorer 11. I Have Windows 7 Service Pack 1 and I installed EIE11_EN-US_WOL_WIN764.EXE. IE has installed but its invisible. It is not in my control panel/ programs. I tried to install the correct IE but I have remove the wrong one first. I am assuming I will have to remove the renegade IE manually.

All help appreciated.

My spring clean involved deleting a lot of the Appdata Local and Roaming folders.



I promise I won't ever try to separate my PC from the master ever again, I just want to use my Excel; its my living.

A:Lost Hyperlinks in Excel and a lost Internet Explorer 11

Repair Install

If no joy

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Answer Match 32.34%

I want to delete this xtra thread. Please help. Dont know how to delete threads on this forum

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Answer Match 32.34%


Complete novice running Windows XP (don't know which Service Pack but Windows Update is automatic so up to date). Antivirus - AVAST free edition.

First symptom was being unable to access internet or anything via My Computer. Initial reaction was to do System Restore but this was not available either. Thought about Conficker but thought perhaps not as symptoms don't really tally. Could not run antivirus so decided to run removal tool to be on the safe side. Downloaded onto son's laptop and copied to pendrive, but poorly computer could not find drive.

After searching web, looked like problem could be explore.exe but not savvy enough to know what to do about it so followed instructions at;en-us;304449 How to start the System Restore tool by using the safe mode option with the Command prompt in Windows XP
Once it had restarted, I'd then lost taskbar. I've got wallpaper and screensaver and that's it
I've tried ctrl esc and the windows key but no luck

If anyone can help that would be great

Giving up for this evening before I hit the **** computer

Thank you !!!!

A:Lost explorer then lost taskbar after system restore

Try calling task manager by clicking Ctrl,Alt and Delete at the same time find explorer.exe and right click it and select end process then after the warning click yes now click file and new process and type explorer.exe if explorer.exe is not running then click file and new process and type explorer.exe in there.

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Answer Match 32.34%

I have Vista Home Premium 64 bit and I downloaded 64 Bit RC Windows 7 and did a clean install on another partition of my hard drive. Dual boot was working for about 4 days then all of a sudden it doesnt come up any more. The partition is still there with Windows 7 installed on it but its not booting under it. I go into MSConfig and Windows 7 isnt even being detected, checked the advanced system options in the control panel and it isnt there either.

Any idea how to recover windows 7? I did not install it from dvd, I installed from Daemon Tools and worked fine.

Do I need to Burn the image to a DVD and run it on startup if I want to run Windows 7?

A:Lost Dual Boot Screen?...Lost Windows 7

Try downloading EasyBCD and creating a choice for Windows 7

Download EasyBCD 1.7.2 - NeoSmart Technologies

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