Tech Problem Aggregator

!!SOLVED!! SP1 UPDATE Failed configuration reverting changes

Q: !!SOLVED!! SP1 UPDATE Failed configuration reverting changes

Had this problem on 2 machines; I read and tried all the fixes suggested on the internet; about a dozen of them over and over again.
Problem is the HARDDRIVE!
I had a fresh install and had the problem with existing harddrive.
Also had problem on an up and running computer about 4 months old; just never got around to fixing it.
I tried all the fixes on the new one to no luck. I know some windows setup settings look for certain hardware for some setup processes so I tried an old drive I have kicking around. I Cloned the new drive onto it and ran the computer and then SP1 and all worked. I cloned back to the new drive and about 187 updates have now installed. It's working perfectly.
I had the same problem on the second computer and cloned it onto a different drive and then to an SSD also; it worked on both drives; also had 187 updates install.
Even after reinstalling the OS twice and immediately trying the SP1 it still didn't work until I cloned to the older harddrives.

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Answer Match 75.6%

My computer has the following message after booting up: windows update failed, reverting updates.

This is before I get to the desktop, it just hangs like this, even in safe mode.

I've tried booting in safe mode, same thing happens.

I've tried system repair, it said that there is nothing to repair.

I can't use system restore because I don't have a restore point available.

Must I reinstall?

Please help!

A:Windows update failed, reverting

How long did you wait so far? I'd recommend to let it load.. it could take a while but it's the safest way to regain access to your system. Start it before you go to sleep and check it in the morning again.

If it's a new system, don't install to many updates at once..

1 more replies
Answer Match 75.6%

Refreshed my laptop, so I had to reinstall all the windows updates. It prompts me to restart my pc. I oblige. System reboots. I'm then met with a screen that states that it's configuring updates. Then it tells me it's failed and it's reverting changes. I leave it for two hours and it's still stuck on that. I force restart, and it goes back to the configuring update screen, follow by the reverting changes screen. Basically, I'm stuck now, can't get to the windows login screen. F8 doesn't bring up the safe mode option. Help

A:Failed to configure update, reverting changes

Do you have the installation disk? If so try booting from that and do a startup repair.
Keep us posted

3 more replies
Answer Match 74.76%

Hello all, I've been having this problem recently ~2-3 weeks ago with my Windows Update.

I am unable to install these 3 updates through Windows Update, as well as downloading them manually from the Microsoft Update site:

Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2446710)

Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2478662)

Security Update for Windows 7 for x64-based Systems (KB2871997)

Sometimes it will install one of the three updates and ask me to restart, while it's step 3 of 3 of the updates it quickly shuts down (sometimes so fast I don't see the message): Update failed, reverting changes or something along the lines of that and automatically restarts, does the same thing until I reboot in safe mode then back in normal mode.

I have Microsoft Security Essentials and Malwarebytes fully updated and installed, and have ran full virus/rootkit scans on both of them and it doesn't pick up anything. My Windows is Genuine.

Windows 7 Home Premium 64-bit

Also on a side note: Whenever I double-click an image on my desktop and a couple folders and close it my explorer.exe stops responding for about 20 seconds, it only happens in 2 folders and the desktop; could this be malware? If so how can I fix this without reinstalling my windows (I've already reinstalled once, but I never had that problem before.)

A:Windows Update Failed, reverting changes loop.

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CBA files, for a number of reasons)

3 more replies
Answer Match 74.76%

I have a Acer Windows 8 computer and its stuck on reverting update changes and restarting. It says "Failed configuring Windows Updates Reverting changes" then restarts and then does that again. I cannot go to the desktop. How do I fix this?

A:Windows 8 Failed to update reverting changes error

don't have a answer, but do have a suggestion ,its the weekend and all helpers are volunteers ,hang tough , someone will come along
some suggested reading in the meantime ,good luck
"Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates

3 more replies
Answer Match 74.76%

Windows 8.1

PC got recovered on Tuesday, so had no updates on it. Installed and restarted the PC today, it installed so many percent and restarted. It then carried on installing them.

It the said that the updates had failed and that it was reverting and not restart the PC. It was stuck like that for an hour. So I restarted it and tried to get into safe mode using F8/Shift-F8, but it doesn't work goes back to the reverting updates screen. I have tried numerous times and Windows Recovery won't appear either.

I don't have a Windows disc. It is a Compaq PC and I can't lose any of the files.

Can anyone help?


A:Windows Update Failed/Reverting, But Stuck

I had this problem when i bought a broken SSD haha! unfortunately, something got corrupted that caused you to lose important update files that are required to update! This happened to me, and Microsoft support was able to get them back for me, so if you give them a call, they'd be able to get it for you!

3 more replies
Answer Match 73.92%

Hi there,

I turned on my laptop today, and I got the message "Windows failed to configure updates, reverting changes' at the logon screen, and it just loops there forever, even if i leave it there for like an hour. I can't shutdown or restart, unless I power it down.

I tried to boot into safe mode, but i can't do that either, I get the same message, and last known configuration doesn't work either.

I go to system restore, and it just fails on every system restore image. says something about failing to extract a different file each time, and the registry could not be copied on one of them.

It won't let me run a SFC /scannow check either, and I just can't get passed the logon screen stage. Startup repair doesn't help either, just says everything is fine and that my boot was successful :S weird.

Any ideas or suggestions, minimizing having to format and reinstall windows - as it's got all my alevel work on it o.0

thanks in advance!

A:Configuring Windows Update -Failed, Reverting back..


Solved same problem today on two computers running Win7. Both failed installing four upodates and have been like this for several days.
SOLUTION: Go to Win Update. View the four files that Win 7 is trying to update. You will see four updates with their boxes checked for auto update. Unclick update KB982018 and update only the remaining three. Later update KB982018 separately. You can also manually update these individually. This worked for me.
Jim B

3 more replies
Answer Match 59.22%

Hi folks,

I have a reoccurring problem with my laptop which perhaps you could help with.

My laptop always fails to install windows updates with the following error:
"Failure to install windows updates; reverting changes"

I took a look in my update history, as per the image below. What is interesting is that there appears to be a reoccurring problem with two particular updates which repeatedly fail:

The history of failed updates goes back way further too. KB2871690 & KB2871777 have repeatedly failed.
KB2802618 failed for while and eventually succeeded.

Can anyone give me any pointers? Microsofts Fixit didn't work, sadly.

Thanking you in advance,

Henry Cann

A:Updates failed; Reverting Changes

You can try running the trouble shooter:
Windows Update: Frequently asked questions - Microsoft Windows Help

Also I would look through the list and see if any of the updates are for Windows Update itself. If so, try to run those manually.

1 more replies
Answer Match 59.22%

My father hit yes to upgrad his HP Probook 6407b from Windows 7 to Win 10. He did not realize what he was saying yes to.

He brought it to me before it finsihed. I got into win 10, but then had issues with HP security software at boot. It would hang at boot, say something about a finger print reader, and then allow me to log in. So I decided to revert back to win 7. that failed. Goes to try a startup repair and it does not work. It looks like win 7 trying to do it and not 10.

Is there any way to recover either win 7 or 10?

I tried a win 10 usb drive, but it says the upgrade was previously started in windows, turn off machine and restart, but that fails.

A:Failed Reverting Back to 7

How did you try to revert back to Win 7 ?
Did you do it this way ?........................................

Start button > left side, select Settings > select Update and Security > left side, select Recovery > right side, under Go back to Windows 7, click the Get Started button > follow the prompts from then on.

2 more replies
Answer Match 58.38%

I had to format and reinstall Windows 7 a few days ago. Now I can not get it to install SP1. I have gone through countless threads and how to's... nothing is working. I tried the Windows Fix It feature in the Windows Update program. I downloaded the Windows Update repair program. I tried disabling my antivirus, which is AVG free 2013. I also tried going to the MS download center to get the manual update file, but the page is just all gray. (see image) I don't know where to go from here.

A:Windows 7 SP1 failed to install...reverting

error code is 80070490
I tried uploading the CBS folder, but it wont let me

9 more replies
Answer Match 57.96%

I am restoring computer back to original setup- HP Media Center Desktop PC M8020N with
system recovery disc bought from Computer Surgeons.

System is HP Pavilion Media Center TV M8020N Desktop
? OS - Vista Home Premium
? x86 (32-bit) or x64 ? not sure but believe is 64 bit
? What was original installed OS on system? Vista Home Premium
? Age of system (hardware) 2007
? Age of OS installation 2007 - have you re-installed the OS? yes trying to restore back to
factory setting using the RECOVERY KIT for M8020n got from HP support site the build
ID#72NAv3PrA1 5092-5943
? CPU-- Intel Core 2 Duo E6420
? Video Card -- GeForce 7350LE
? MotherBoard-- P5LP-LE (Leonite)
? Power Supply -LiteON 300w Model # P3-5301-08HA
- HDD -- 2 @320gb WD both were reformatted
Steps taken:

1.) Bought System Recovery disc's from Computer Surgeons...
2.) Popped in disc 1 switched boot priorities to boot from CD drive
3.) followed steps...reformatted windows installation partition
4.) let it do it's thing...formatting and reinstalling original files
5.) at end says you should do these things after you get back into windows etc etc update
security stuff etc I click Finish system reboots.

6.) Loads Hp logo etc ...."Windows Loading Files" with white progress bar on bottom...then
motion bar "Microsoft Corporation"

7.) Pops up with a background showing with a wand pointed at the middle hole in the
CD...title in the background reads "Flex Build 2.0" "HP Restricte... Read more

A:HP M8020n reverting to factory setting Failed

Computer Surgeons says it can help you through the recovery. I see they have a chat line. Have you tried it.

One thing you might try during the bootup is to hit like F8 or F12 (every system is different) to see if it provides the boot options. If so, you could tell it to start Windows normally.

4 more replies
Answer Match 57.12%

So I've got a Dell back my apartment that keeps looping because Service Pack Failed to install, it shuts down and reboots, and then it loops.

Even in Safe Mode, tried startup recovery to try a system restore, but that crashes and then the laptop shuts down afterwards.

Is there a fix? If, so what can I do fix this issue?

It's running Vista x86

A:Service Pack Failed to Install. Reverting Changes. (Vista x86)

Quote: Originally Posted by 0080900

So I've got a Dell back my apartment that keeps looping because Service Pack Failed to install, it shuts down and reboots, and then it loops.

Even in Safe Mode, tried startup recovery to try a system restore, but that crashes and then the laptop shuts down afterwards.

Is there a fix? If, so what can I do fix this issue?

It's running Vista x86

Have you run the system readiness tool?
Ensure you install the correct 64 or 32bit option for your system)

Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems

links courtesy jmh

2 more replies
Answer Match 57.12%

The issue is happeinng frequently, computer not display anything after sleep mode or shutdown. Power button dont turn on the computer. The volume button turns it on and giving the error "Cmos checksum failed, reverting to default values". After that computer runs fine. HP Pavilion x2 DetachableOS: Windows 10 (64 bit)BIOS: F.06System board: 813E 34.11 This computer is still under warranty.

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Answer Match 55.44%

Hi, I downloaded AVG Free, it said to check for updates.
When i do, It says it can't connect to server. I went to the
settings for updates, and i've done everything it says. I still can't get it to update. Does anyone have any suggestions?

A:Solved: AVG Free Update Configuration

Maybe try uninstalling it and reinstalling it?

But first, make sure your firewall is not blocking AVG from updating!

3 more replies
Answer Match 55.02%

Every time I try to update W 8 I get the error message saying the updates failed and the purple screen that says it is "reverting update". I thought it might be multiple updtaes at once cusing the problem so I tried individual updates at a time. Also disabled AV. Ran update repair. Nothing works.
This after I tried the W8 to 8.1 upgrade and it failed. So I thought I would need to make sure updates were complete. Thus the issue with updates. Ultimately I will try and install the 8.1 os after all this. Any suggestions.
Thanks folks!

A:Cannot update Windows 8. Keeps failing and "reverting update"
Be sure you have a RESTORE POINT SET.
Then read.

3 more replies
Answer Match 55.02%

Hi, I have recently just got done building my computer. Did the hardware, pretty much all the software till all I had to do was install 231 important windows updates. So I aloud it and it took a good hr to install it all.. than the computer shuts down and I turn it back on, than it goes into configure the updates mode.. 20 minutes later it says failed windows updates and is now reverting back.. and not in those exact words.

When I was finally able to get out of the revert update screen which took about 30-40 minutes everything seemed normal, till I opened the update history screen and showed about 95% of the updates failed. I also noticed that it had installed the updates on my HDD which is my D: storage but should have installed it on my C: SSD storage. Now I need to figure out how to get rid of that locked folder on my HDD and place all the windows updates on my SSD.


i7 4790k cpu

gtx 750 ti gpu

ddr5 2400 memory

evga 850 g2 psu

Z97 gaming 5 mobo

Samsung 500gb SSD

1.5tb HDD (seagate I think)

windows 7 64bit home

I've been searching around to see if there was a fix but a lot of people have had a really hard time with this issue and seems to be so many people unable to fix it.. I'll be turning off windows update till I figure this out.

Thanks guys

More replies
Answer Match 54.18%

So, I had the same problem as above. I had developed a dll using Qt that worked fine on my machine but would not register on another. The familiar "This application has failed to start because the application configuration is incorrect..." appears when I ran the depencency walker on the dll.

So this was the solution that worked for me, which may help some others see what's going wrong here:

Within my dll the manifest emedded read:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0">
<assemblyIdentity type="win32" name="Microsoft.VC80.DebugCRT" version="8.0.50608.0" processorArchitecture="x86" publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity>

It seemed that the assembly definition was not found upon my client computer. So then, from within my original computer's 'Windows\WinSxS' directory, I copied the 'x86_Microsoft.VC80.DebugCRT_1f...' directory and it's associated files within the 'Policies' and 'Manifests' directories onto the client computer. Once copied, the dll registrered fine.

Hope this helps...

A:Solved: application has failed to start as side by side configuration is incorrect

As above where?

1 more replies
Answer Match 53.34%

This is kind of a pain. I can't find anyone out there except some C++ programmers that really talk about this problem. I have Vista Ultimate, 2 gigs of ram, 2 video cards in SLI, 2.4ghz X2 processor. All of my games and programs work, with the exception of BioShock, and now my windows update. I downloaded the demo yesterday from Steam, and got this messege

the application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more details

I thought this was a problem with the Steam download, so I went ahead and purchased the full game of BioShock. Got the same messege. I am really at my wits end. I have been at this since 10am and have gone nowhere... Thank you in advance.

A:Solved: ..failed because it's side-by-side configuration is incorrect

12 more replies
Answer Match 52.92%

I have tried my best to update Windows 8 so I can install Win 8.1 but somehow it's not happening for me. The first time I tried to install the updates, Windows Update stopped working. Had to reset everything and install it again. Unfortunately it reverted all changes after 2 hours of installation. The "Reverting Changes" window was in a loop forever (Around 6 hours) so I had to reset it again. Now I am installing the updates in a chronological order. I am down to 82 updates from 98. The problem I face is that each time I try to install more updates it reverts changes and I have to go into repair mode, safe mode and then back to Windows. It takes forever. Is there any workaround for this? I have posted the screengrabs of the remaining updates.

A:Windows Update keeps reverting changes

If you have 3rd party security installed, uninstall then use the removal tool for it too. By far, it's best to do anyhow for when updating to 8.1.

Scan for malware and rootkit with both Malwarebytes products.

4 more replies
Answer Match 52.92%

Hi all,

I give up in frustration. I have three Windows Updates that will not install:
3003057 (IE11), Error 800F0826
3002885 ("Security Update"), Error 8007054F
3003743 ("Security Update"), Error 8007054F
I have utilised the System Readiness Update Tool, run that sfc command - no errors reported.

I've deleted the WU download folder, re-started the WU service.

I've tried installing them one at a time - no difference.

It seems to be any that require a reboot, that fail (although the AMD SATA driver did install).

Is there something I am missing?

I'll attach the CBS log in a minute - it seems to have gone missing!

A:Windows Update - Reverting Changes

I'll try and get the CBS Log File attached tomorrow.

It's too big and it's taking too long - in fact it looks like nothing's happening when I click "Upload File".

This is after splitting it into under 8Mb zip chunks.

9 more replies
Answer Match 52.5%

Dear all
how to fix the problem occurs while installing the updates of march 2016 :
the PC's tries to install the updates and it gave the MSG : " failure configuring windows updates reverting changes" then restarts trying again to install the updates and loops in endless reboot cycle withe the same MSG "failure configuring
windows updates reverting changes every time

More replies
Answer Match 52.5%

I recently installed a new ssd,everything seemed fine.I have downloaded about 150 updates but keep getting this error.Anybody got any ideas of a fix/way round it.Thanks,

A:Windows update failure-reverting changes

since how long is it trying to revert the changes and did it restart?

5 more replies
Answer Match 52.5%

My acer aspire v5-571-6471 went to update last night. It ran into a problem of some sort told me failure in update and is reverting back to its last functions. I went to bed and when I woke it was on a please wait screen. Been there for 9 hours. I tried alt+f10 to access the recovery partion as I can not get to my login screen. But alt+f10 does nothing. I do not have a windows 8 recovery dick laying around as I just bought the laptop from my sister who also has no recovery dick. Please help. If anyone is nice enough to make a recovery dick iso for usb and allow me to download it I would be grateful. I really don't have the money to go and buy anything at this current time.

A:failure in update and is reverting back

The proper word is disc for CD or DVD, not dick. You sound young.

Disc is marked as such on the face of the Optical drive tray.

You can get the Factory Restore discs for Windows 7 from Acer, I did for an Aspire I was given, cost less than $30US, haven't check price for Windows 8 yet.

2 more replies
Answer Match 52.5%

Hi. My laptop automatically installed some windows updates and now states "failure configuring windows updates, reverting changes."
It has been processing for over 16 hours now! Is this unusual? I manually shut it down this morning and reopened in safe mode and it is doing the same. Can you advise me if this is normal? I need to use my computer for work tomorrow and if it is not working, I might as well stay home
Thank you

A:Windows 7 update error saying reverting changes

"Doing the same" doesn't explain enough.
What came up on the screen? Are you able to do anything in Safe Mode?

1 more replies
Answer Match 52.08%

okay.. i went to microsoft website and this is listed under high-priority updates... so here is the thing "Microsoft .NET Framework 1.1 Service Pack 1" ...

everytime i click to install it, it failed! saying "some updates could not be installed' ... i even reboot/shut down my pc it gives the same error... what is wrong here and is there any way i can solve this?

please help thanks!

A:[SOLVED] Win XP update failed

are you running a higher version of net framework if so there is nothing to worry about.

Why are you not running service pack 3

16 more replies
Answer Match 52.08%

I have been having a problem installing Internet Explorer 11 on Win 7 64bit, the problem started a few days ago when it tried to automatically install as part of the Windows Update, the machine rebooted then got to stage 3 of 3 in the windows update then failed with a message that said reverting changes, it then took me to the login screen I popped in my password to login to the desktop and the desktop would not load instead I was faced with a Black screen, I left the computer for about an hour and nothing had changed, I managed to get back into the computer by going into the System repair and using system restore.
My Security is Norton IS 2014 and Trusteer Rapport, the computer is a HP G5200uk running Windows 7 64bit
Since then I have tried the following
Ran Chkdsk
Ran SFC / Scannow - Found and fixed errors
Ran System Update Readiness
Reset Windows Update Components (using all in one repair)
Downloaded IE11 manually and installed  - Same Problem
Clean Boot - Same Problem
Since then I have managed to install other updates fine a hotfix was installed yesterday and also installed Office 2010 Service pack 2 today which again was fine there just seems to be a problem with IE11
I have uploaded the IE11_Main.log and also the CBS.log which was too large to attach to the post so have uploaded it to dropbox (link below)
Hoping that someone has some more ideas on how... Read more

A:Cant install IE11 - Windows Update Reverting Changes

If you go to the Control Panel and click on Uninstall a program it will open with the option View install updates.  Click on this and see if IE11 is listed there with the date that you last installed it.  Also check to see if there is more than one installation of IE11.

2 more replies
Answer Match 52.08%

So I've had this issue for a couple of days, several tries at reinstalling the update. Then I ran CHKDSK to try and fix it, even tried clean boot mode nothing has worked. I've attached a CBS log to see if someone can spot the issue.

(reference Security Update for Windows 7 for x64-based Systems (KB2868626)

A:Windows Update faliure to configure reverting changes.


Then I ran CHKDSK to try and fix it

Did you run chkdsk /R ? If the file resides on an area of the HDD with bad sectors, the file will become corrupted. chkdsk /R would mark the bad sectors and move the file to a good sector.

9 more replies
Answer Match 52.08%


Recently after my Dell computer downloaded latest window updates, and then trying to install them as normal, it says after it reboots

"Updates were not configured correctly. Reverting changes."

This it does and goes to the normal log inscreen, but this has happened more than once now. After a recent virus problem that was sorted by you guys on here i also have a message about blocked startup programs.

I dont know what i should do if anything, would be very grateful for some advice

A:Windows Update - Not configured correctly. Reverting changes

You don't want to ignore it, since it sounds like the Windows Updates are failing, and you will need the newest security patches and updates to keep from getting infected again. Just recently I had a computer I was working on with the same problem after being infected as well. I ended up doing a clean install of Vista from the Recovery Partition, and then running updates all over again until it was up to date.

Have you tried Last Best Known Configuration yet?

5 more replies
Answer Match 52.08%

I turned on laptop this morning.. it said updating update 78 of 160.. i Waited until it went to 160, which took 90minutes or so..

Then it said stage 1, then stage to, and onto stage 3...
It was stuck on 15% for well over an hour and half, now it says
stage 3 of 3, reverting changes...

It stays on this for over half an hour and then just shut downs the laptop?

I tried to boot in safe mode.. and it still shows the stage 3 of 3 reverting changes..
I wanted to boot into safe mode as I have created a restore point before all this happened when everything was fine.

I tried boot from disc to repair computer but now I'm told it's the wrong disc.. is there any software I can downlaod to try repair the pc or why would this be happening??

I recently installed AVG Pro.. might this be causing it.. is there any way I can uninstall AVG any other way if I cannot log in normally or to safe mode? To rule out that

A:Windows 7 Update stuck/reverting/shutdown

Just thought I'd update, been trying it for last 2hrs..


To rule out if it was AVG or not..
I booted of a cd to run Mini XP..

After doing this I located AVG folder and renamed it so it would not run on boot up.

I restarted laptop and it allowed me to boot into safe mode..

So I restarted the laptop to boot from Win 7 disc..usually I get option to install new, 3 options box..
it came up with a different screen, i clicked next to and it showed system restore etc..

I clicked restore, it showed 2 restore points. One from 2days ago when it was runnign fine, so i selected that.

It seemed to be working fine until the end, it said, could not finish restore poitn as AVG could not be restore..

This must mean the problem lies with AVG install yes?

ANY help would be great, thanks.

2 more replies
Answer Match 52.08%

I recently installed the Anniversary Update and I tested some apps to see if they work. I tried to open Wifi Analyzer and it immediately crashes after opening. After trying to open it multiple times I decided to reinstall. I uninstalled it but my internet went down so I wasn't able to connect to the store. Then I revert to the previous build 10586.545 for personal reasons.

The All Apps list somehow has that app on the list. I couldn't open it and it wouldn't let me uninstall. Once I got internet I went to the store and it says it is installed, but there is no open button.

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Answer Match 52.08%

A very strange thing happened today, first time I've seen this on my real or virtual machines. Luckily it happened to a VirtualBox vm for which I had several snapshots so I could revert to an earlier state and got everything back (VirtualBox vm snapshot = about the same as system image on real, physical computer).

Here's the problem description, I would like to know what happened and maybe also why this happened.

A Windows 7 Enterprise installed on VirtualBox 4.04 virtual machine, licensed and activated. A lot of software installed, used solely for testing purposes. Been up and running a few months without issues, all updates installed except SP1.

Today a normal boot produced this:

Attachment 151170

It took about a minute for Windows to run through "update operations" 1 through 92703.

After "Applying update operation" phase Windows rebooted, trying to configure some updates, finally stopping like this:

Attachment 151171

Again a reboot. Windows had totally reverted to a point after first boot. All installed software is gone, as well as installed updates and personalizations. It's just like after the first boot after installation some months ago, even showing the browser choice dialog:

Attachment 151172

As I mentioned, this is not an issue per se because I could use an earlier snapshot to put everything back, to revert Windows as it was yesterday. However, I really would like to learn what and why happened. I have never before seen a Windows instal... Read more

A:Applying update - Failure configuring - Reverting changes

Hello Kari!

I shall post all that I can, however, it is far from the reason. It isn't really very solid at all, but it may be all you can get.

How sure are you that it is exactly at the point after first boot? What I mean by this is this (slightly below (restructured post subtly, read to end before attempting to answer )

Today a normal boot produced this:

That should only ever be caused by a Windows Update. Any chance that a Windows Update installed in the background last time before you shut down?

There is a bug which you might just be experiencing. Experts the world over argue about whether this is even possible. I have seen it with my own eyes; it happened on one of my own computers once. And I am not the only one. Many people have experienced and reported it, but to many experts it seems impossible. It is not impossible, it happened to me.

What happens is that the "Setting up account for first time use Window appears" when it shouldn't do. And it creates a whole new user profile of sorts.

Say my account name is Richard. My old folders were like this:

etc. etc.

The re-running of the configuring window creates new copies of these folders in the same directory:

C:\Users\Richard\Documents\~My original documents, still intact
C:\Users\Richard\Documents\~Default template
C:\Users\Richard\Desktop\~My original documents, still intact
C:\Users\Rich... Read more

6 more replies
Answer Match 52.08%

I have tried several times to update to the anniversary update, and at the start, everything is going fine. the update installs correctly, and is working fine. but when i try to turn off the computer, it won't. the screen goes black, but 30 seconds later if i touch the mouse, the login screen appears. turning off the computer from that screen does not help either.

The only way to turn it off is by holding down the power button, or the restart button at the login screen. the problem is when i turn the pc back on again, a black screen appears saying "restoring your previous version of windows". that takes a minute to do its thing, then i have the old version of windows 10 again. this has happened several times, i have deactivated third party anti virus programs, and even did a clean boot, but still the same thing is happening. any idea of what causes this?(this picture is not me, but shows what happened to me, as my picture did not work (it's different problem than mine))

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Answer Match 51.24%

I know services.dll is a mass-mailing worm [email protected] that monitors internet activity and private information. What's the best fix without downloading another problem. Difference between a virus and windows ? Viruses rarely fail. Cheers.

A:[SOLVED] Update.exe failed due to services.dll

Hello Listy821

If your own antivirus does not find and delete it

Please follow our 5 Step process outlined here:

After running through all the steps, please post the requested logs in the HijackThis Log Help forum.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please be patient when waitung for a reply. This forum is very busy and someone will help as soon as possible.


3 more replies
Answer Match 51.24%

I tried downloading and installing SpyBot 1.4 today, and it gets to the point where it is installing and extracting files, and fails with the following error: Error occurred while trying to replace existing file:
DeleteFile failed; code 5
Access denied.
I tried "retry" several times, but no go. I aborted (only other option was "ignore") and it rolled everything back. Also, when I run "check for updates", the option to download the Main Update for 1.4 is no longer there.
Any help will be much appreciated and thanks for your time.

A:Solved: SpyBot Update to 1.4 Failed

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Answer Match 51.24%

but I think I know why. I have to log on through a vpn based out of orem, utah, and I have heard issues of windows updates having issues going through those. There are a slew of updates that need to be put on this machine (old laptop I found at work, and as I am contract hire and not eligible for a REAL laptop--yet) this was the best I could do for myself.

Has anyone else had any issue going through a vpn and installing updates? Or does anyone know a workaround it? I'm going to try to download to the machine and install that way, but we'll see.

OS is xp pro, notebook is an hp omnibook 6k And when I say a 'slew' I mean a slew. Basically every update prior to 2/04. Joy. SP2 all over again.



A:Solved: windows update failed

never mind, think I fixed it....ran it through a router I had laying around the house and went through my desktop....wil deal with the consequences later, I guess....

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Answer Match 51.24%

Just tried to update Java to latest version and instalation failed - to the extent that PC will not connect to web. Have tried reinstall, repair and so forth but nothing works. Thank goodness for my laptop or else I would be in trouble. Each time the install would fail to complete while the wizard was working - 20 min. A repair said it could not renew DCHP.

A:Solved: Java update failed

Solved. I changed ports on my router and all is well. ??????????????? Update never closed but test from java site indicated all is well after I rebooted 2x.

1 more replies
Answer Match 51.24%

2 problems.

1) I disabled Windows Update in Services to avoid having to deal with the bullsh* updates. Later I put it on "manual" instead of "disabled". Today I find that my computer is "installing updates" WITHOUT a) my permission and b) without notifying me that there were updates to install. This thrashed my hard drive with near constant 100% usage from something called Windows Modules Installer Worker. I killed the process, rebooted after some Adobe Reader issue (unrelated....I think). Upon selecting "restart" Windows informs me that it is updating my system WITHOUT my permission. It continues, updates, says finished, restarts to 0%, finishes, reboots.

Upon restart--which takes FOREVER by the way without the "updating" message, when it used to only take a few seconds to boot up--I go to Services where I find Windows Update is set on "running". Even though I manually stopped it, and set it to "manual trigger" start....

2) After restart when I am in Services to kill Windows Update and set to manual--again--I see something called Update Agent, set to run automatically. I do not remember this service from before, and I have no idea what it does different from Windows Update. I set it on manual as well.

What does Update Agent do differently from Windows Update? They are listed as separate services

What happened to make my computer update without my consent??

A:Windows Update reverting to automatic after being manually disabled?

Originally Posted by gand5000

2 problems.

1) I disabled Windows Update in Services to avoid having to deal with the bullsh* updates. Later I put it on "manual" instead of "disabled". Today I find that my computer is "installing updates" WITHOUT a) my permission and b) without notifying me that there were updates to install. This thrashed my hard drive with near constant 100% usage from something called Windows Modules Installer Worker. I killed the process, rebooted after some Adobe Reader issue (unrelated....I think). Upon selecting "restart" Windows informs me that it is updating my system WITHOUT my permission. It continues, updates, says finished, restarts to 0%, finishes, reboots.

Upon restart--which takes FOREVER by the way without the "updating" message, when it used to only take a few seconds to boot up--I go to Services where I find Windows Update is set on "running". Even though I manually stopped it, and set it to "manual trigger" start....

2) After restart when I am in Services to kill Windows Update and set to manual--again--I see something called Update Agent, set to run automatically. I do not remember this service from before, and I have no idea what it does different from Windows Update. I set it on manual as well.

What does Update Agent do differently from Windows Update? They are listed as separate services

What happened to make my computer update without... Read more

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Answer Match 51.24%

My new HP ultrabook was doing updates ( im sorry im not exactly which one) And it came up with the screen saying Failure installing updates reverting changes do not power off however its been saying this for 4 hours and i can not get out of this i even attempted to power it off and upon powering it on it comes straight back to this screen! i have no idea what to do any ideas? Thank you very much

A:HP Ultrabook Frozen Failure installing update reverting

The only thing to do is wait it out.

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Answer Match 51.24%

i have a laptop windows 8.1 64 bit on it. it downloaded windows updates and got stuck when completing 100% saying it failed and started to revert changes. it got stuck for a whole day now. so i downloaded wind 8.1 iso with media creation tool and put it on a usb.

since it's monitor is broken and it's my friends laptop i took it home to fix it over night and return it to him tomorrow since he's addicted to it playing euro truck simulator 2.

however there's a problem. i got the windows boot menu where you can choose to repair or restore or do some cmd's.
they didnt work and said the hdd or OS was locked and i needed to unlock it then restart the pc and come back to the restore option. didnt know what to do so i restarted thinking it didnt recognize the os properly. didnt work after restart.

so i clicked on what i though was a reinstall while keeping your files. but i got a second glance at it and i think it said recovery while you lose your files. idk about steam and euro truck simulator 2 and cloud saving. som im afraid his save files are gone unless you guys know something i can do.

i booted up the usb since it fail to detect the hdd since i chose the recovery option i restarted thinking i didnt want him to lose any files.

chose language and clicked next, clicked repair this pc and opened cmd window.

now i can see in diskpart that the " disk 0 is 931 GB free 0 in list disk. all is healthy in list volume and there is a recovery, system, reserved, primary and recove... Read more

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Answer Match 51.24%

Recently, I've re-installed windows 7 and proceeded with the windows 7 updates, but it gave me the 800f0826 error. I've tried the methods in the other guides and whatnot but it has been of no help. I've tried the troubleshooter, the standalone package which installed the hotfix, all to no avail. I've attached my CBS log below, can anyone please help me?

Sorry the file is zipped because the log is quite large!

A:Windows Service Pack 1 Update Error - Reverting Changes

See if these links provide you with some help...

Service Pack failed to configure.. Reverting changes.. Error - Microsoft Answers

Win 7 SP1 ERROR 800f0826 - Microsoft Answers

4 more replies
Answer Match 51.24%

What it says on the tin can.

Basically, my computer refused to update and it keeps trying to revert changes for quite a while.

Does anyone have a solution to this?
I prefer it if the solution was quick and easy

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Answer Match 51.24%

What it says on the tin can.

Basically, my computer refused to update and it keeps trying to revert changes for quite a while.

Does anyone have a solution to this?
I prefer it if the solution was quick and easy

More replies
Answer Match 51.24%

So I restored my system because I had no other choice from it not booting before and it was working for a day, then when I restarted it said 'installing XX / 93 updates' so I let that run, and when It finally finished, it restarted said 'configuring windows updates XX% complete...' and then it suddenly said "Failed to configure updates. Reverting Changes." and then it looped this by restarting, trying to configure them, and then saying "Failed to configure updates. Reverting Changes." again...

I've got back into safe mode, what should I do to make it update properly again?

P.S Someone suggested toggling "Secure Boot" in the BIOS, is that worth a try?

A:"Failed to configure updates. Reverting Changes." loop!

Secure Boot will not fix the problem but you can try it, BTW start in safe mode then run update troubelshooter, and this:

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Answer Match 51.24%

Thanks for the reply - new thread started as requested
Checked that I do not have the problem integrated drivers.No other driver downloads offered in Update
Did virus scan - all ok
of the 3 KB files I had one, KB2534366 is for 64 bit, howeer did not have KB2533552 Genuine windows so installed that.
Search does not find checksur.exe so could not run that
Will try to install again in case it was the windows genuine thing and report back.

The install usually completes fine. It fails on restart when configuring so hope it might be the lack of genuine windows tool. Should not be anything to do with normal drivers as they have not been started at that point not even having reached the logon screen.

A:Windows 7 SP1 failed configuration

Tried again but still failed when configuring. Failed with error0x800f0826

Looks like I may have to try to go forward without SP1 as I am not trying to re install on a 3 week old netbook.

Any suggestions gratefully received thank you.

9 more replies
Answer Match 51.24%

I have researched this forever and can?t seem to get it. When I start Outlook 2003 I get a pop up (Configuration Initialization Failed). Registry 2.key_error [RegOpenKeyEx() Failed: Key ?community? (2)]. I am running Windows 7. I also have Office 2007 installed without Outlook in it. I have uninstalled both and reinstalled them with no luck. When I start Outlook I get the pop up. When I click ok on the popup Outlook will start loading my mail. When I originally installed Outlook it didn?t have the problem, but I?m not sure what started the problem. Does anyone have a clue what could have caused this problem or any solutions to resolve it?

A:Configuration Inialization Failed

Have you used any registry cleaners before this happened?

I am moving the thread to Windows Vista/7 so you get better results.

2 more replies
Answer Match 51.24%

I have the information that you requested from another asking the same. I would like to have this information so that I can get rid of the pesty item. Thanks!!

A:Configuration failed to initialize another . . .

@LostSunFlower?, welcome to the forum. If you had made another thread, it appears that this post got separated from it.  However, if you will give me some more information on your problem, I will try to help.  It will be difficult if it is about your computer since it is not a HP.

4 more replies
Answer Match 50.82%

Hello to all, 
there is a known issue i found out about this but any of the things i tried have not solved it.
the KB3033929 is failing to install with error code 0x80004005 , while the system reboots , while it's in the configuration phase it fails and revert changes , and gets stuck on a reboot loop until eventually resolve and enable a login to the system.
the only thing i did that let me overlap this problem was to UNcheck the update and choose Hide this update.
i executed Microsoft's Tool mentioned in this Thread (to fix WUS issues)
but with no change after re-installing the update.
what i basically wanted to know - is this KB3033929 important that it can't be hidden to long ? or if there's another update that facilitates this one...
and of course if there is another solution i would more than happy to try.
thank you in advanced for any of your thoughts.

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Answer Match 50.82%

Did a clean reinstall of Windows XP/sp2 not too long ago on my mother's pc. Finally have gotten around to TRYING to install all "critical updates" on the Windows Update site. The other night I got 3 I think it was to download and install. They were the only 3 I selected, the main one being SP3. A couple of nights later I leave the pc on (dial-up) while downloading the remaining 17 updates. They downloaded but I cannot get them to install. It flashes some little screen, that one just as quickly disappears, then up pops another small window showing that the following updates failed to install and it lists all of them. I have tried to download them again and install. It says they are already downloaded and ready to install! You can see the vicious circle I am running in here. LOL.

Any help would be greatly appreciated. I am sure I have left some sort of information obviously needed out so I will pre-apologize here and now.


A:Solved: Failed Windows Update Installations

OK I am bumping this back to the front page in hopes of finding help with this issue.

Thanks again

3 more replies
Answer Match 50.82%

Office Genuine Advantage Notifications (KB949810) Failed

All attempts to install this Microsoft automatic update fail !
Note: all other updates pushed out on same day installed OK!

It downloads OK - but fails installation.

Anybody else having trouble with this Update ?
Any Known Fixes ?

Thanks 4 any Help !

Joe B!

PS: Screen Shots (with Error Code IDs) Attached

A:Solved: Microsoft Update (KB949810) Failed

8 more replies
Answer Match 50.82%

Hello, I have reviewed my update history and noticed security update KB2621440 failed in MARCH, I haven't had any problems, when I look at the details it says error code:80004004, since then all other security updates have installed okay. Do i need to worry? will the fact that latest security updates were successful mean that everything is okay. Thank you in advance.

A:Solved: Windows 7 update failed KB2621440

7 more replies
Answer Match 50.82%


I was trying to update my 3GS to ios 5 and well Itunes shut down during that process and now my iPhone is not recognized by the computer. Every time I plug it in it just pops up with USB device not recognized and or has Malfunctioned and this is on multiple computers my laptop with XP pro and my Desktop with Win 7. I have tried entering recovery mode and I can get the screen on the iPhone to show up where it has the USB cable and then says Itunes but nothing shows up in Itunes that says it has detected an iPhone in recovery mode. It did it once on my Laptop first time I tried and I clicked update and restore and it began downloading ios 5 but then after it finished downloading the ios nothing happened it just sat there and did nothing. Now every time I try to go into recovery mode Itunes doesn't pop saying it has detected a iPhone in recovery mode. Also it does not charge the iPhone when plugged in to a PC only if it's not a sync cable and just a charge cable. So I can still use the iPhone but I can not get Itunes or my PC's to recognize it to transfer over contacts or music or whatever so I am totally lost on what to do and any help would be greatly appreciated.


Also It just shows up as Unknown device in the device manager on both computers

I have gotten everything to work now I got a different iPhone cable and it just worked so yeah something happened when I tunes crashed that must have caused the cable I was using to malfunction and make ... Read more

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Answer Match 50.82%

As some of you people may know from the hardware section, i have recently built a pc. It is all working fine however according to wisecare it is taking 140-150 seconds to boot up.

To add to this the update to "windows 7 for x64 systems" keeps on failing.

I have a feeling that the failed update is affecting bootup time but why does the update keep failing and how can i fix this?


A:[SOLVED] Slow bootup and failed update

Which update is failing? The update ID will start with KB followed by some numbers.

Similar to this - KB971033

Edit; This might be worth a try.

System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

18 more replies
Answer Match 50.82%

i went to do the automatic updates on my computer, i have windows xp service pack said that a high priority update for Office XP service pack 3 was downloaded it...but it said the installation failed. I have tried three times now to get it to install with no luck. All i receive is the following message:

Problem: A problem on your computer is preventing updates from being downloaded or installed

Solution: To fix the problem, try installing the updates again. If that doesn't work, use the Troubleshooter to try solve the problem.

Microsoft Office 2002/XP
Office XP Service Pack 3

i have tried using the troubleshooter but no luck with that.

during installation all virus and antispyware programs and firewall were disabled.

A:[SOLVED] failed windows update for office XP

Hello mnmomof3,

I suggest you try this workaround for Windows and Office Update issues...

How to Repair the Windows Update Files.

1. Go Start > Run.
2. In the box type REGSVR32 WUAPI.DLL > Enter.
3. A message saying, "DllRegisterServer in WUAPI.DLL succeeded" will appear > OK.
4. Now it is necessary to repeat these steps for each of the following files commands:
Hit Enter after each line


Once finished; since the temporary folder of Windows Update may be corrupted, please carry out the following steps to rename the folder:

1. Go Start > Run > in the box type cmd > Enter.

Type the following command in the open panel.

net stop WuAuServ

(Please Note: the computer may need to be rebooted before the net stop command will work.)

2. Go Start > Run > type in the box %windir% > Enter.
3. In the opened folder, rename the folder ( by Right clicking) SoftwareDistribution to Sdold.
4. Go Start > Run > type in cmd > Enter. In the open command pane, please type:

net start WuAuServ

Once that?s done, Go Start > All Programs > Windows Updates and see if it will allow the downloading/installation of Windows Updates.

Post back with the results.

Kind Regards,

3 more replies
Answer Match 50.82%

Hello all. I got a new ASUS lapop a few months ago. Everything has ran smoothly, no problem at all. I tried updating to windows 8.1 today, and had some problems. It downloaded fine, it started installing and got to the first restart or two and then said it was reverting back to windows 8 or something because of some error. For the past two and a half hours it's been saying "Repairing disk errors. This might take over an hour to complete." A couple times it has reset, gone to a blue windows screen saying "sorry blah blah an error occured" and then it goes back to the repairing screen. Am I just supposed to wait for this to finish? Or is it stuck on something? I'm not sure what to do but any help would be greatly appreciated!


A:[SOLVED] 8.1 update failed/stuck on repair?

Update: The message went away and now it's just a blank black screen. I'm not sure if it's because it went into a sleep mode though because the power cord was a little loose, I just plugged it back in.

Edit: Turned the computer off and turned it back on. Back to "Preparing Automatic Repair." now "Diagnosing your PC."
Blue windows screen appeared and said 'your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'.
"Preparing Automatic Repair" and "Diagnosing your PC" started again.
Blue windows screen now.
Back to repair loop, etc.

9 more replies
Answer Match 50.82%

After an update, windows hung at "preparing to configure windows don't turn off your computer" for 3 hours. I hard shut down, booted into safe mode, did a system restore to right before the update, and restarted. Now windows is not really working, dwm didn't start properly so I just see a black screen with a cursor (ctrl + alt + del worked to bring up task manager), various services (internet, windows update, the desktop background won't load) aren't working, etc...

What's the best way to repair this without a complete reinstall?

any ideas what might be wrong?

A:Solved: windows broken after failed update

When you use the F8 key at boot up to get to the Options menu is there an option for 'Repair Your Computer'. If so select it and follow the prompts to get to the recovery options and then select Startup repair, you may need to run it 3 or 4 times to complete the repairs.

If there is no option for 'Repair your Computer' you can do the same by booting from a Windows 7 DVD.

Let me know how it goes.

3 more replies
Answer Match 50.82%

Over the past week I have been prompted for multiple windows updates. Some have worked, some have not. I had a tiny box show up last night saying that my computer was going to run maintenance and I delayed it. As I shut down, it gave me the installing or configuring updates blue screen. This morning I got that screen again, got to 100% before it told me it failed. Opened windows and all looked ok.

Now I cannot open webpages. IE/firefox/Opera all open, but none can open any website. I get the usual screen you get when you can't access a page. Internet is working in the house. I've tried multiple other devices. Wireless is turned on with the laptop and I attempted to run the troubleshooter for my wireless connection. It says the connection is fine.

Any ideas?

A:Solved: Failed update means no internet

7 more replies
Answer Match 50.82%

Please help me. My son was on my mother's computer looking up video games and infested her computer with some nasty stuff. We had someone come in and clean up a lot of issues, but the occassional pop-up remained. The occassional pop-up is now back to a pop up every couple of key strokes while online and we have a yellow triangle with an ! that pops up letting us know that the microsoft needs to be updated. I followed the "first steps" and the microsoft service pack 3 failed. Her system is Windows XP, Home Edition, Version 2002, Service Pack 2, Dell Dimension DIM4600, Pentium 4 CPU 2.80GHz, 2.79 GHz, 512MB of Ram.

Also, I am using Logmein to work on her computer which you will see. If anyone can help I would be eternally greatful!

Deckard's System Scanner v20071014.68
Run by Tracy Family on 2008-05-29 12:41:27
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.

-- Last 1 Restore Point(s) --
1: 2008-05-29 18:41:50 UTC - RP1 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 510 MiB (512 MiB recommended).

-- HijackThis (run as Tracy Family.exe) ----------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:46:25 PM, on 5/29/2008
Platform: Windows X... Read more

A:[SOLVED] Trojans, Pop ups and System update failed

Welcome to TSF.

Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. Close the Registry Editor now. Go to Start->Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

"Authentication Packages"=hex(7):6d,73,76,31,5f,30,00,00

Save the file as "delete.reg". Make sure to save it with the quotes. Close Notepad. Double click on the delete.reg file and choose Yes to merge/add it to the registry. You may delete the file afterwards.

Download OTMoveIt2 at
* Save it to your desktop.
* Double-click OTMoveIt2.exe to run it. (Vista users, right click on OTMoveIt2.exe and select Run as an Administrator).
* Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

C:\Documents and Settings\Tracy Family\Application Data\lmobf.exe
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BM536f2c6f
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\Microsoft Windows Adapter 5.1.3214
* Return to OTMoveIt2. Right click in the Paste List of Files/Folders to Move window (under the Yellow bar) and choose Paste.
* Click the red Moveit! button.
* A log of f... Read more

16 more replies
Answer Match 50.82%

The problem was that after the BIOS update it reverted the setting to boot from UEFI and changed the behavieur of the function keys. Solution: 1- follow these instructions to acces the BIOS setting: (Care for the function key) 2- in the boot menue, change the boot mode to Legacy support. 3- save changes and exit. 4- windows 7 shuld boot normally. Ps: If you plan on installing windos 8 or higher, make shore to change the boot mod to UEFI. And don't be a block head like me and make sure your recovary media is set and ready to go when needed.It would have saved me alot of time and effort. Hello, I tryed to update the BIOS on the machine, it seamed to have worked fine I followed all the instructions and It said the insallatiin was succesful, after a rebot I got the following message:EFI Network 0 for ipv4 (...) boot failedThan this one:EFI Network 0 for ipv6 (...) boit failed Default boot device missing or boot failedInsert recovary media and hit any keyI dont have a recovary mediaThen it displayes the boot manager window with onley the abuve network options. Origenally the machine came with windos 8.1 witch had some problems with wireless networks and other things, it was more hastle then its worth so I downgraded to windos 7 ultimate wich worked well so far. Today I decided to update the laptop, downloaded all the drivers from lenovos support site and start... Read more

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Answer Match 50.82%

I 'had' java and try to keep it up to date, but when I tried to install "update 20" just today
java returned an error saying it couldn't unpack core files, so I went into revo uninstaller
and tried to find java, but it had vanished right as the update happened.
I checked add and remove programs and java was also missing from there.

The program files folder for java is still there, but I can't figure how to uninstall so I can do a clear install.

Any help would be appreciated.

A:[SOLVED] Java update failed, now problem

I downloaded the latest up-to-date version of java from their website.
Installed java it over top of the faulty update,
I then uninstalled the java I had just installed,
And finally, after a restart, I installed java!

I looks to be fine now. Thread [Solved]

1 more replies
Answer Match 50.4%

I have failed to configuration PC to PC LAN & Internet sharing via 'crossover' LAN cable.

I am using desktop and laptop, Installed os windows7 ultimate with my desktop and windows7 professional with my laptop.

I have a good "Crossover" cable & I have "USB Modem" for internet.


Question1. I want to share my drives from pc-1 to pc-2
Question2. I want to share my internet from pc-1 to pc-2

Please give me full instruction.

A:I have failed to configuration PC to PC LAN & Internet sharing..

No body here?????

2 more replies
Answer Match 50.4%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E-450 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 5884 Mb
Graphics Card: AMD Radeon HD 6320 Graphics, 256 Mb
Hard Drives: C: Total - 715401 MB, Free - 631913 MB;
Antivirus: AVG Internet Security 2014, Disabled

Each time after successfully booting up my notebook, this message appears -"Another instance is running. Configuration system failed to initialize." Please advise me how to overcome this problem. Thank you very much.

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Answer Match 50.4%

Everything is green except for 2 items - Are they why its not running right?

I have a ATI all in wonder 9700 pro with 1 gb ram on a P4 ghz machine. I figured it would meet at least minimm specsfor this game but I have 2 items that are showing up as errors

Video: Unable to Detect VRAM - Yellow - chart says does not meet recommended specs

OpenGL: Has Microsoft 1.1.0 - Requires Non-Windows Generic OpenGL 1.4.0 Drivers - Red - Chart says does not meet minimum recommended specs.

1) Even without VRAM this should play - right?
2) How does one find these Non-Windows generic OpenGl 1.4.0 drivers?

I trie installing the latest video card drivers and even some backdated without any change. As well I have made sure I have DirectX 9.0c which passed in the test.

Any suggestions>

A:KOTOR 2 - Configuration scan failed

Nevermind - Stupid me I was running the config through a remote desktop session and actually thought it would get the correct settings for the actual PC it was running on. When I went to the PC physically the config worked fine.

(yes I know playing the game won't work through RD but I thought the config at least would)

anways the game still doesn't play when seated at the PC but at least everything is showing green in the config so something else is up.

2 more replies
Answer Match 50.4%


I'm new to this forum and want to send a shoutout and a Thanks for all that everyone does on here.

I have a Gateway Win 7 64 bit desktop PC, that is having issues with Windows Update.

I guess that I have not been paying attention to my Windows Updates and I have not done a normal shutdown of my PC in a while. There were strorms coming up and I decided to power down. It said configuring updates, do not turn off PC. The next thing I noticed a few hours later, it was on my grey Gateway start up screen saying something along the lines of Failure configuring Windows Updates, Reverting Changes...." After like three hours, I was back in business. Well, the computer at random times tries to re-run the updates with the same message. Finally, yesterday I searched and found Microsoft's "Windows Update Troubleshooter." I ran it and it said that it fixed all of the updates. I even did a couple of reboots and Windows started normally.

BUT, last night, my wife noted that it said that the computer needed to reboot to allow updates to finish processing and of course, it went through the whole Failure configuring windows upates, reverting and such. Arrgh!

How can I fix this? I thought that the Troubkeshooter tool might work (and iot looked like it did) but then it tried updates just a few hours later.

Thanks for any guidance!

A:Windows Update Issue - Failure Configuring / Reverting/ Endless Loop

9 more replies
Answer Match 50.4%

In a recent post I asked about Windows update error code 0x80070005.
After repeated attempts,was unable to install. Microsoft tech also could not
successfully install using Windows update system.
Told me she would have to install manually,not using Windows update,which she was
able to do. I was unable to understand her(language barrier problem) when i asked
what she had done.
Does anyone know the procedure or software needed to do this?


A:Solved: Manually updating failed windows update

8 more replies
Answer Match 50.4%

Today Windows Update ran and failed with code 80070005. There was only one important update as seen below. I unsucessfully tried the following the fix the Windows update code 80070005 error:

1. Running the SubInAcl tool per KB968003. Windows Update still failed. Next I disable Norton Security and try again but Windows Update failed again.

2. Next I enable the Administrator account, switch user to Administrator and run Windows Update. This still failed. Next I disable Norton Security and try again but Windows Update failed again.

I have previously run Windows Update many times with no problems. What do I need to do to fix the issue?

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A6-5200 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1
Processor Count: 4
RAM: 7630 Mb
Graphics Card: AMD Radeon HD 8400, 512 Mb
Hard Drives: C: Total - 704831 MB, Free - 223025 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: Norton Security, Updated and Enabled

A:Solved: Windows update failed code 80070005

Looks like this is fixed now. Unsure of what actually fixed it. I restarted my computer and it seems like it is installing some updates, so I waited and when windows starts again, I ran Windows Update and it asked me to install another update which I did but Windows came back and said update not needed. Just to be sure, Windows Update is working, I checked for updates again and this time, there are no more updates. So the original problem is mo more there and thus fixed.

1 more replies
Answer Match 50.4%

I am trying to help my sister fix her computer but so far I have been unsuccessful. She has a Compaq SL2150NX with Windows Vista. The computer was running a routine update when it suddenly failed and when it rebooted it would only bring up a blue screen with this message:

***Stop: 0x0000C1F5 (0x00000000, 0x00000000, 0x00000000, 0x00000000)***

Ploblem detected and Windows has been shutdown to prevent damage to your computer.

If this is the first time you've seen this stopp error screen, restart your computer. If this screen apears again follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable Bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select safe mode."

So far in the F8 screen, I have tried booting to safe mode, Last known good configuration, enabling boot, repair, etc. but I get the same results. Also tried the F11 button with no results. I have also tried running a Vista recovery that was downloaded onto a CD (her computer did not come with any recovery disks so I found this download on and I changed the boot order to boot CD-ROM drive ... Read more

More replies
Answer Match 50.4%

automatic microsoft update continued to fail on everyday from Feb 16th and today i tried to do manual update [Microsoft .NET Framework 2.0 Service Pack 1 (KB110806)]. I received a error:Error Code: 0x80246008.

The Microsoft Help asked me to start BITS (Background Intelligent Transfer Service) and I received an "cannot start the Background Intelligent Transfer Service on Local Computer. Error 126: The specified module couldnot be found"

Please help me. What I can do to resolve this error? I am actually using Win XP (servicepack 2). why the update is installing servicepack 1?

A:Solved: Microsoft Update failed-BITS Error

7 more replies
Answer Match 49.98%

Windows 7 Ultimate x64
Original OS installed on system – OEM

Since Sunday I've found that if leave my computer unattended for a time (usually about an hour) I return to find either a bunch of error messages or a black screen with 'Reboot and Select proper Boot device or insert Boot Media in selected boot device and press a key' displays.

Some of the error messages include:-
Load configuration file failed.

‘Dropbox.exe - Application Error.
The instruction at 0x0000000067DB9A2A reference memory at 0x0000000067DB9A2A. The required data was not placed into memory because of an I/O error status of 0xc000000e. Click Ok to terminate the program. ‘

The computer then freezes up and I have to turn off the power button.

I thought this might have been something to do with dropbox so I disabled dropbox from loading at start up.

I also system restored to a time before the problem.

I then used my computer without any problem but as soon as I left it unattended the ShwiconXP9106 error returned.

I also received the following mesage:-

StageRemote Service.exe Application Error. ‘The instruction at 0x01211523 referenced memory at 0x00000000. The memory could not be read’.

I'm not sure what has caused this error or how I can fix it and would be grateful for any help of advice.

Many thanks,


A:ShwiconXP9106 Load configuration file failed

Do you still need assistance with this issue?

2 more replies
Answer Match 49.98%

I installed the latest round of Windows updates for my Win7 x64 install and it never completed (ran for about 24 hours) so I powered off the machine. Upon restarting, it said:

"Windows failed to start. A recent hardware or software change might be the cause" and has instructions for using system repair, then at the bottom:

File: \Boot\BCD
Status: Oxc000000f
Info: An error occurred while attempting to read the boot configuration data
So I booted off a Windows recovery disk and figured Startup Repair would fix it. Alas, after it says "Windows found problems with your computer's startup options" and asks me if I want to repair, I click "repair and restart" and it says "Failed to save startup options".

The "repair details" are:
Name: {bootmgr}
Identifier: {...}

The following options will be added:
Name: Windows Recovery Environment (recovered)
Path: Recovery\...\Winre.wim
Windows Device: Partition=D:
I've tried running Startup Repair from the manual options screen and it says it cannot repair automatically. I have two partitions, the 100MB windows System partition, which Recovery Console mounts as C:\ and my main windows partition, which it mounts as D: and I can see all of my files on it.

Running "bootrec /repairbcd" gives me "Total identified Windows Installations: 0"

I'm not sure if there might be something fishy with the way it's detecting my partition table... Read more

A:Windows 7 update failed and laptop won't boot. Startup repair failed

Have you run bootrec /fixmbr and bootrec /fixboot?
Then, if it doesn't boot, run bootrec /RebuildBcd (from this KB article: How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows )

c0000005 is STATUS_NO_SUCH_FILE - which means it can't find File: \Boot\BCD

9 more replies
Answer Match 49.98%

I have been receiving many failed updates, and i have tried methods like using the troubleshooting method to fix it. I have also tried downloading the updates from Microsoft center which still doesn't work as it stated as "ungenuine update"...
I have been getting windows failure to update during my windows start up.

PLease help thanks!

A:Many failed update on history windows failed to configure startup

Hello smeraldan and welcome to Seven Forums.

My usual disclaimer: I'm not an expert at anything. Sometimes malware can prevent Windows Updates from installing. Run a full scan with your personal anti-malware suite. Then use the free Malwarebytes to run another full scan. (No anti-malware product is 100% effective 100% of the time. If there was such a thing we'd all be using it.)


Another possible problem is if system files became damaged or corrupt. I'd run a system file checker scan from an elevated command prompt (option two.) If problems are found run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

You could also try running the System Update Readiness Tool if you haven't already done so.

System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

Try installing the updates again, but this time just do a few at a time (maybe only 5 or so.) Keep track of the KB numbers. Start with the critical updates, then the important, and save the optional for last. If a group of 5 installs OK go on to the next group. If any group fails to install you'll know which group to uninstall. Try installing just one update at a time. If they install OK go on to the next group. Otherwise just ignore the problem update(s) for the time being and continue installing in groups of 5.

1 more replies
Answer Match 49.56%

I have Paint SHop Pro and I installed it on my Vista OS desktop.
I have een using PSP6 since forever and although I have PSP 6 - 20 I prefer using ver 6.
Problem is I get an error when I start PSP6.
It says "failed to update system registry. try using REEDIT.
I am scared to death of messing w/REGEDIT.
If I click "OK" the program starts and works fine, it is just annnoying.
Any ideas short of having to use a newer PSP?

Thanks in advance!


A:[SOLVED] psp6 failed to update system registry (error)


Originally Posted by lolaisbk

I have Paint SHop Pro and I installed it on my Vista OS desktop.
I have een using PSP6 since forever and although I have PSP 6 - 20 I prefer using ver 6.
Problem is I get an error when I start PSP6.
It says "failed to update system registry. try using REEDIT.
I am scared to death of messing w/REGEDIT.
If I click "OK" the program starts and works fine, it is just annnoying.
Any ideas short of having to use a newer PSP?

Thanks in advance!


Hi. . .

Upgrade to Paint Shop Pro vX2 (12) as soon as possible! I'm glad to hear that the possible use of REGEDIT scares you. Good move not to edit the registry keys to retrofit a product that really should not run on a system newer than Windows 98 (platform NT 4.0). Editing those registry keys under Vista could have been disasterous as many have changed under Vista as compared with Windows 98. For info, the "NT" referred to by Jasc Software, Inc., the makers of Paint Shop Pro, is the platform used by all versions of Windows since the introduction of Windows 3.1 in 1993. The basic versions of NT are:

NT 4.0 - Windows 98
NT 5.0 - Windows 2000
NT 5.1 - Windows XP 32-bit (x86) architecture
NT 5.2 - Windows XP 64-bit (x64) architecture
NT 6.0 - Windows Vista

The version of Paint Shop Pro that you are trying to run - v6 (NT 4.0) - is simply not compatable whith Vista (NT 6.0). Here is... Read more

7 more replies
Answer Match 49.56%

Hi, i recently installed XP after a crash. But some drivers are not available and unable to find since it is an assmbled one. My mother board is intel desktop D845GVSR. After XP installation, I update my bios and installed some drivers. After restart it displayed a message that bios updated successfully and then nothing happened- OS not loaded and no control on key board and mouse. I restarted the system using force restart button and now windows loaded but still mouse and keyboard not working. Then i removed the power cable while system is on and after now only displaying "reboot and select proper boot device or insert boot media in selected boot device. Since I can't use keyboard, nothing is possible to change the boot order in bios. I tried to reset bios by removing battery of board and through bumpers but still... pls help me.

A:Solved: BIOS update failed, keyboard and mouse not detected

16 more replies
Answer Match 49.56%

Basically when I tried to do a windows update, it downloaded about 5 other updates and installed them, but 2 updates did not download. Instead of "Downloading [updatename]... complete!" it says it failed. I tried to download/install them again after a system restart (had to restart for the updates that DID install) but no luck. I tried disabling my firewall and antivirus and tried again, didn't do anything. The error code is 0x80070005, and it just says to install the update again (which I can't do...). Specifically, the updates are "Update for Windows XP (KB951072)" and "Security Update for Windows XP (KB950974)"

Is anyone else having this problem or have any idea what to do?

A:[SOLVED] Windows Update downloads failed (error 0x80070005)

how did you solve this?

1 more replies
Answer Match 49.56%

Hey, guys this is my first post but this is my last resort before i just run a magnet over my harddrive and stab myself in the neck with a trowel - a day or too ago i performed a clean installation from a bootable usb of win 7 64bit ultimate onto my custom desktop i had built. I had previously had win 7 32bit home prem. at the end of the installation it said a few things couldnt be configured and wanted me to redo the installation and so i did: same thing happened. i got impatient and shift-f10'ed cmd prompt and then manually finished the installation via msoobe.exe. got to the desktop and all was good. installed all the 64 bit drivers and copied my stuff over etc. then i performed a restart so that the drivers could install. then on restart my computer began configuring updates... nothing out of the ordinary until i get something along the lines off 'updates failed to configure reverting... dont turn off'. I let that finish and now when it restarted i got to starting windows when all of a sudden it bluescreens with the 0x0000012a 'No MUI lnguage pack or something like that'. attempt to boot into all 3 types of safe mode - same BSOD So i perform a startup repair and get nowhere. run a sfc scan and chkdsk and thats when i realized that cmd couldnt even recognise the c:\ and now im lost. WHAT DO???? please help me.

A:[SOLVED] BSOD Caused by Failed MUI language pack update

Where did you obtain your installation media for Ultimate? I suspect the install media was bad and resulted in a bad install.


3 more replies
Answer Match 48.72%

Hi - I was looking through my update history and I noticed the above failure (dated 12/2/2008) but I cannot find any matching error codes from the details help links. The only information I can find is that this update is important as a prerequisite install prior to the upcoming SP1

Any assistance would be greatly appreciated.

A:Solved: Vista SP1 Prerequisite Update KB937287 Failed. Error Code 800704C8.

7 more replies
Answer Match 48.3%

I turned on my computer, all my icons were gone and a message:
Failed to save settings. An error occurred loading a configuration file. It gave no suggestions how to repair this. Can anyone help? I am on a HP 2009m PC with windows vista. I tried many web sites for advice but I'm not very computer savy. Maggie R.

A:Failed to save settings. Error occurred loading a configuration file. Help!

Hi, you could try a system restore. If this fails or is not available try this. Desktop items are stored in a cache, this can become corrupted causing what you see. To fix right click on the taskbar and select Task manager. When Task Manager opens under the Applications tab click on "new Task" type:- explorer.exe press ok. Your desktop should repopulate. At this time reboot your computer. If all is well then the problem is fixed if not:-

Repeat the task manager (as above) and new explorer.exe then follow this:-

Go to Start all programs accessories and right click on command prompt select ?run as administrator?

At the prompt type:- taskkill /im explorer.exe /f press enter
(Your desktop will go blank)

Now type each line and press enter after each line.
Note the spaces.


attrib -h IconCache.db

del IconCache.db

Shutdown /r

9 more replies
Answer Match 48.3%

Can someone please help me on this problem?

I have this message on this laptop once windows has loaded.

'Failed to save setting. An error occurred loading a configuration file: unable to open file'C:\users\.....etc...'

Apparently whilst web browsing something occured and on reboot this message appears and the profile doesn't load properly user documents and software not there etc..

Within the start menu the list of program folders are there but the folders are empty. Looking through the c drive and finding my way to the programs the stuff is there.

I created a new admin user to see what that does. The folders are still empty.

This is a windows 7 HP laptop. It also doesn't have a cd disc drive or a window disk apparently.

Many thanks in advance.

A:Failed to save setting. An error occurred loading a configuration file

"This is a windows 7 HP laptop. It also doesn't have a cd disc drive or a window disk apparently."

If it has no CD drive it is most likely a "netbook" & not a laptop.
Try "rolling back" the system to an earlier date using System Restore:
Click Start > Run...........
Type rstrui in the run box, then click 'OK'

2 more replies
Answer Match 47.88%

hello, i don't know if it all goes together. first a while back my speakers sometimes work and sometimes not. they say they are working even when they aren't. my usb ports would not identify whatever i plugged in half the time.when my system first messed up, i took it to best buy. they had the warranty. they did a recovery. they said it was a software problem. that was in march. it started acting up immediately with windows when i got it back. i tried doing a back up but it kept failing. windows kept needing to do an update on framework 4 client profile for windows vista x64,system update readiness tool for windows vista for x64 based system, and update for windows vista for x65 based systems but none of them could update. then my son decides to look up a porn site then i notice i can't log onto my user account. it says: "the user profile service failed the log on. user profile cannot be loaded." when i am on guest user it says "configuration only works on toshiba systems". i can still use that user account. on another account which also has administration rights it started saying "the user profile service failed the log on"..... i went and did a system restore for the day before that my younger son looked at the porn site. it let me back onto that user account but not my main user account. i tried mr. fix it and i thought it fixed it when it asked for me to change my password before i could go further. but when i did ... Read more

A:user profile service failed the logon/configuration only works toshiba systems

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

45 more replies
Answer Match 47.46%

i cannot open Adobe Flash Professional cs6, game application "wildtangent games", and mozilla firefox
i received error message
c:\Program Files (x86)\WildTangent Games\App\GameCosol-wt.exe
the application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail
i try to use sxstrace.exe but the command-line can't opened, and i try with the event log and use Event Log Online Help, i've try to fix with regedit.exe but still not work

i am using Notebook hp Af115au which is running win10 home single language versi 10.0,10240 Build 10240, system type: x64-based pc
Please assist and if you require further information, i will try to give it asap.
Than you

More replies
Answer Match 46.2%

I have a 2 yr old HP Laptop that Came with Win 7 Home Premium.

Great. Good security, disability functions, etc.

I have looked everywhere for bootable ISO disks, but they didn't work.

The main problem is that I want to use Delphi 2.0 and other stuff that won't install on Win 7. I have created a partition/extended. The system, even with boot-disks, SEEMS not to allow it!

Is there good info. technical or otherwise that will let me.

1. Install my old Win ME on a seperate partition?
2. I have a boot manager, so not a problem.
3. If I install ME, will it overwrite Win7, and can this be avoided?
4. Free is great, but if I MUST PAY, what's the best software for this?

I have heard that it can be done.

A:Solved: Reverting to Old Ways is Possible?

12 more replies
Answer Match 46.2%

I would like to delete the failed updates list in Windows 7 Update.  I have done this in the past but forget exactly the process.
I think you go to Windows Folder-Software Distribution.  After deleting everyhting in the folder., i think you are to restart the computer.  Once finished the list of updates in Windows Update will be cleared. 
Please correct if I am wrong.  Thanks in advance for your assistance.

A:Failed Updates in Windows Update. Want to clear update list?

This is the way I suggest :
Go to start > type in cmd > right click at cmd.exe > Run as Administrator.
Type in "net stop WuAuServ" without quotes > hit enter.
Type in "start %windir%\SoftwareDistribution\DataStore" without quotes > hit enter. A folder will come up. Don't close that black window.
Rename file "DataStore" to "DataStoreold" without quotes.
Go to that black screen, Type in "net Start WuAuServ" without quotes > hit Enter. After it finished you can close it.
Now your Windows Update logs will now cleared.
Thank you.

3 more replies
Answer Match 46.2%

I googled the issue and found that this could mean my system reserved partition is full and indeed that is what I found. My C: drive is a 500 GB SSD but the system partition is only 100 MB of which only 3 MB is free.

MS web page has a long convoluted command line "fix" for this ( but I was wondering why I couldn't just "shrink" the main C: drive partition and then "extend" the system partition using diskmgmt.msc.

Or is there a better way?

A:latest update failed - can't update system reserved partition

Hello Ray Lo,

Yes, potentially you can do this... But I would suggest backup of your SSD, before you try to do anything as such... WRT shrinking and moving partitions! Just in case!

One extra step enforcing security does no hurt, does it?


1 more replies
Answer Match 46.2%


I'm having some trouble installing the above update. I've run the MrFixIt utility, but still get an error trying to install this update. Can someone recommend a solution to try?

This is an Asus X54C netbook running a clean install of Windows 7 Professional x64 OEM.


Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HMV43-4VJP4-2XPD2
Windows Product Key Hash: ICzuR8ZBq92sVgVzcSnQ5UM+L3Y=
Windows Product ID: 00371-OEM-9315604-53606
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D0A14F7A-EDF0-4626-917B-15BC07081EB5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

A:Security Update (KB2709715) - Failed to Update, Code 8020000E

Solved by downloading and manually installing from here:

3 more replies
Answer Match 46.2%

After a Windows update and restart the following problem appeared 
When the Windows 7 64 machine is started it boots correctly then immediately goes to a blue "Configuring Windows" screen followed, after a couple of minutes, by the "Failure Configuring Windows Update Reverting Changes" screen. After
around 3 hours this eventually changes to "Shutting down". This has been left overnight and still says "Shutting down". During start up I don't get to the log-on screen and don't have access to any settings. A shared partition on the machine
is visible from other computers and a SQL database can be accessed during the Reverting Changes stage.
I can restart the machine successfully in Safe Mode and have tried a clean boot. Chkdsk has been run. Microsoft Help says use FixIt but FixIt doesn't run in Safe Mode and I can't access the machine after a normal boot to run it then. Diagnostics doesn't
work in Safe Mode. For the same reasons I can't turn off Windows Update or attempt a reinstall. An attempt to restore to a previous version doesn't work giving an 0x80070005 error code.
Reinstalling the OS from disk seems like overkill and a huge investment in time (bringing back up to date and reinstalling software). Surely there must be a way of bypassing or deleting the failed update or the service that is trying to configure it?
Our small business is reliant on this machine so we are quite desperate for a solution.

More replies
Answer Match 45.78%

Hello all.

Windows 7 Ult-64bt

I have installed the free version of Advanced System Care which is working fine. The only annoyance is that I cannot seem to keep the orginal software Icon as it keeps reverting to a generic Windows file icon.

I have uninstalled and reinstalled the programme, but no difference.

The original icon has also reverted in the programme files list, even though the programme still opens via the generic shortcut. Incidentally, on a similar tack, the same thing happens to my online banking icon, but not sure if the two are linked in any way.

For information, I am running Malwarebytes, Avaast and Super-antispyware pro having been assured by friends 'in the know' that these should not clash with each other.

Thanks for any suggestion on a niggling problem.


A:Solved: Desktop icons reverting

9 more replies
Answer Match 45.78%

Has anyone experienced problems with going back to IE 6 from IE 7? I started to revert back to see if it was influencing my not being able to receive e-mail into my Outlook Express 6 e-mail program, but received the warning that to do so may affect other programs installed after IE 7 , along with various updates to IE 7 which had also been subsequently installed. I terminated my removal rather than cause any additional problems. But was wondering if any others had received this warning and what they did about it.

Red Boy

A:Solved: Will reverting to IE 6 from IE 7 influence other programs.

10 more replies
Answer Match 45.78%

I have been having an issue installing an update in Windows Update for a while.
The update I am having issues with is:
Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista,     and Windows Server 2008 x86 (KB2833941)
Download size: 15.3 MB
You may need to restart your computer for this update to take effect.
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
Help and Support:
Every time I try to install it it gives me this error:
   Code 643   Windows Update encountered an unknown error.
In event viewer it tells me this:










[ Name]





[ Guid]




... Read more

A:Windows Update Failed - Security update for .NET framework

Try the Fix it at Microsoft Support.

6 more replies
Answer Match 45.78%

Hi guys.
i just install new windows on my laptop but there are some problem according to windows update.
its keep searching update for a long time and only update a few of them. The others failed..

here i provide my scenario installing:

1. my disk partition are GPT at first.
2. successful install windows 7
3. activate using Re-loader (failed-loader doesn't support GPT partition)
4. convert my partition to MBR - activate windows successful
5. install all software that i need for study.
6. when installing WAMP there are problem occur.
8. search the solution on GOOGLE. then its say that i need to update windows and install latest vcredist.
vcredist - updated
windows update - Unsuccessful

thanks for any help.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {555FA4F8-4018-4781-AF89-69A92794EF3A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:... Read more

More replies
Answer Match 45.78%

Hiya, just a while I ago I tried to install the NVidia driver update in my windows update but it says it failed after trying to install. Was wondering could this corrupt my video card driver or registery or can anything be done to make this error like it never happened before? Currently I'm using a GTX 460 with NVidia driver version 311.06 , many thanks.

A:nvidia driver update failed in windows update

go to windows update, click on the "View update history" link, find the driver that failed to install, double click on it and post the error code in this thread.

9 more replies
Answer Match 45.78%

I have, or had a laptop purchased 9 months ago, therefore under warranty. Yesterday the ThinkVantage System Update recommended a BIOS update. After the traditional recommendations about what should not shut down the computer, the laptop is reset and started with the update.

During execution, displayed on a screen command, a message "ERROR XXXX. Press any key to continue." After press the key the laptop was freezedy was completely blocked. After an hour without seeing response and no sign of life, I decided to turn it off to confirm the disaster. The laptop was dead.

The laptop began to beep and would not start. Before the panic generated by the situation, I searched the forums where I found several cases that refer to the same problem and the insinuation that makes LENOVO about the customer's responsibility to avoid recognizing the warranty.

I was not looking for a BIOS update, it was recommended by ThinkVantage System Update, the software executed it and damage the equipment.

Besides being a damage caused by the ThinkVantage System Update, the situation gets worse when the answer given by support insinuates that the customer turn off the computer, so it is a CID (Customer Induced Damage) and therefore the guarantee does not cover it. I do not understand how LENOVO may imply that the responsibility of the customer. Really disastrous.

In conclusion, if you are not needing to make a BIOS update, it is preferable to omit the BIOS update messages given to ThinkVantage System... Read more

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Answer Match 45.78%

Hi, this is my first entry to this site so bare with me if i mess it up

a few months ago i let my sister borrow my laptop. when i got it back the next day i turned it on and it started up as usual but before it went to the desk-top it came up with-

configuring updates: stage 3 of 3 - 0% complete
please do not turn off your computer

this is nothing new but it stays on 0% for 1/2 minutes then restarts, goes back to this page and does the same again, round and round in a loop.

i left it running like this for a couple of days to see if anything happened but still the same

does anyone know how to fix this?

A:update configuration HELP

Possibly, your sister powered down the laptop during updates. Try system restore from recovery console:If you have Windows XP CD... (if you don't have Windows CD, scroll down)1. Boot from the CD.2. When the text-based part of Setup begins, follow the prompts. Select the repair or recover option by pressing R:3. You'll find yourself at this screen:4. Once you are at the Recovery Console you will be given at least one choice of Windows installations. Normally the choice you want is the number 1 choice. Click the number 1 key at the "top" of the keyboard and click enter.NOTE: at this point your numbers to the right of your keyboard are turned off. If you insist on using these keys for your numbers remember to hit the Numbers Lock key before clicking a number over there or your computer will automatically reboot and you will have to wait through the previous steps to get back to the console. 5. You will be given a message asking for the administrator password. Unless someone or something has messed with your computer there is no password so you just click the Enter key. 6. This will bring you to a prompt that says: C:\WINDOWS>7. Type: cd \ Press EnterNote: between "cd" and "\" there should be a "blank space" otherwise the command won't work8. The prompt should now say:C:\>9. Type: cd system~1\_resto~1Press Enter.===============================================================================Note: If it gives... Read more

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