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Microsoft Word Processor Trouble, Cant find solution anywhere on the Net!

Q: Microsoft Word Processor Trouble, Cant find solution anywhere on the Net!

Hello, I'm not very good with computers so bare with me please :).

I am a university student and today when I went to open my class notes in Microsoft Works Word Processor I found nothing but a blank page. The file was still there, with the exact same name, but all the text was gone. The document contained 15 hours of lecture notes needed for an exam in 6 days, so I'm naturally pretty anxious for help. I have since turned my computer on and off. I have tried converting the file to rich text format and back, to no avail. The size of the document says a mere 16 kb now as well.

I opened the seemingly blank document with notepad, and found a bunch of jargon along with 2 interesting clues. One was very small pieces of my class notes here and there, in between the coding and jargon. The second was towards the end of the coding, where it said various random things about my HP printer. I did perform a printer test today, and was wondering if that did anything to delete or corrupt my notes.

I performed a system reset back to 5 PM (the file appeared blank at 6 PM, when it said it was last modified). The file is still blank. I have also checked through the recycle bin, nothing.

These notes are very important to me and my grade in this class. I have backed up material from 3 weeks ago, but with 3 hour classes i would still be missing a lot of material >_<. Any help is much appreciated, thank you very much.

A: Microsoft Word Processor Trouble, Cant find solution anywhere on the Net!

Hi, hoping you are lucky, right click on the document and select properties then "previous versions" if there you will be able to restore the file simple click and select restore.

1 more replies
Answer Match 88.62%

Hi Everybody,

I have been using the word processor in Microsoft ? Works Version 6.0 to do a lot of writing and I have just had a devastating experience with it.

When I had first started using it I had learned early on that I had better be making a habit of saving my work regularly or the Microsoft Grinch would jump up and tell me how sorry it was that Microsoft Works had encountered a problem and wanted to go home without letting me save my work.

So saving my work after ever third of forth paragraph has become a habit with me, and that's what makes what happened to me today even more puzzling.

I'm running Windows XP home edition with SP2. I had seven or eight IE browsers open doing some research and trying to get some photos downloaded for the project that I'm working on.

SpyBot started telling me about a change that had been made saying "User-Specific browser toolbar value deleted" and something about BarLayout. At the same time whichever IE I was using when that message had popped up would quit letting me copy\paste.

But then when I would close that browser I would get another SpyBot alert saying that that same value had been added. The only action that SpyBot would accept in either case was for me to press the OK key otherwise it just kept spitting back that same alert.

At the same time I was using Yahoo messenger to chat with a friend and things just started going haywire. So I hurried up to save and close everything that I had open and clicked t... Read more

A:Trouble With Microsoft Word Processor

I am not a great authority, but it looks like you may have prematurely closed the Works document especially if you were downloading something that you were incorporating into the text. The garbage at the bottom of the recovered document seems to be formatting information. I doubt that a good saved copy now exists, especially if you have saved over any prior file name.
When I am working on a document that is of much length, I generally do a manual save at a good place to stop (chapter one, for example) and then continue, but rename the file and perform periodic saves to the new file. That way, if one of these doesn't "take" I can at least retrieve a large portion of the text by returning to the saved document (chapter one). Later, I can always merge the major saved portions.

6 more replies
Answer Match 77.7%

i just went from windows 2000 to windows 7 professional and we had to reinstall all programs....
i need to open my company logo which was saved in microsoft office word 97-2003 - my new program is microsoft works word processor - i have tried saving it in different formats on my old computer but nothing seems to be working....
any suggestions?

A:Converting files from Microsoft Office Word 97-2003 to Microsoft Works Word Processor

6 more replies
Answer Match 71.4%

I got the new version of word today on my brand new computer and I need a word processor for my job, and its not letting me pick it as my default one. When I go to the control panel and try to do it from there, it still doesn't pick it up. Why is this happening and how can I go through and change it?

A:Solved: Microsoft Word 2010 not my default word processor?

16 more replies
Answer Match 70.56%

Hya everyone. I hope i am in the right forum. Could someone tell me how to change a letter in Microsoft Works processor into word format. My son is trying to email his c.v. to companies and agencies but got a letter from a couple stating unable to open file attachment please email in word format. We do not have microsoft word just microsoft works.

Dave H

A:Microsoft works word processor to word format

Check this Microsoft page and see if helps.

4 more replies
Answer Match 67.62%

Just after installing software for an Epson scanner to my laptop, MS Office programs such as Word and Excel would stop working whenever I tried to open or create a document.  I found an online forum that said when you install an Epson scanners it may install a program called "ABBY FineReader" as part of the software bundle and this can cause the problem I was experiencing. 
I found the program HAD been installed,  I uninstalled it and my Office programs run just fine now. 
Hope this proves useful.

A:"Microsoft Word has stopped working" with Epson scanner SOLUTION

Tips are always great!

1 more replies
Answer Match 66.78%

It keeps failing every time it updates and I have no clue why!! Please help me solve this problem.

**Here are the details of the update**
Update for Windows 7 for x64-based Systems (KB2952664)

Installation date: ?8/?21/?2015 1:09 AM

Installation status: Failed

Error details: Code 8004402F

Update type: Recommended

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Answer Match 66.78%

I want to set up a address book in Microsoft word processor and can't find any way of doing this. The site asks me to merge my address book and I don't have one to merge. Is there a method to bypass merge?

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Answer Match 66.78%

Um, sorry to bother you all with this but I need a bit of help with a works word file. The program does not want to open saying that it is in use, format not supported or its corrupt. I've tried re-installing works to no effect and I doubt its corrupt since I can see the text inside with a little space like a square between each character. Unfortunatly, its image heavy since its college work.

I really need to get this open so I can print it and hand it in, any ideas?


A:Microsoft Works Word processor

Oh, and I'll send it to someone willingly if they could turn it or transfer all the stuff onto a Microsoft word documant or Openoffice. I'll be eternally grateful.

9 more replies
Answer Match 66.78%

When using the Microsoft Works 7 Word Processor I am unable to open a document that I have previously Saved, the computer hangs and the following message is displayed.:

"The procedure entry point [email protected]@@[email protected] could not be found in the dynamic link library dlbtutil.dll."

I have Googled the message without success and no previous relevant messages can be found in the Bleepingcomputer forums

Please can anyone suggest the cause of the problem and how it can be resolved?

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Answer Match 66.78%

Where can I download this? I don't know why I can't find it ANYWHERE. It's on my win 7 desktop, but I want it on my laptop. Can someone please find me a download link? If it's not free, then a paid download is fine.

A:Microsoft Works word processor

it is discontinued software now
you still see copies on Amazon or Ebay, but it is very much buyer beware

2 more replies
Answer Match 66.78%

Hi guys,
I'm doing a science lab report and I'm typing it up right now. I am almost finish but I'm having probz with the data do I Merge cells in Microsoft WORKS, I can't find the option no where, I don't know if I'm just simply looking over it or yea, can anyone tell me how to do this?

Or is it so that you can't do this in MS Works...if not, wht software can I use to do this?

---Thanks In Advance!! =D!


A:Microsoft Works Word Processor...?

6 more replies
Answer Match 66.78%

When attempting to access Microsoft Works Word Processor, I get an error message that reads:
Microsoft Works Word Processor has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I haven't gotten any notification, and this has been happening for several days.

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Answer Match 66.78%

I am wanting to help my mom. She can never remember to save her documents using Word (thats all she will be comfortable with) in rich text format or in .doc. The program first choice in the "save as" menu is .wps which is unreadable to many she has to submit documents to and also takes up much more space. Is there any way I can change the defaults or just make the .rtf the first choice in her choices of saving files?
thanks bunches in advance

A:Microsoft Works Word Processor

6 more replies
Answer Match 66.78%

Hello - I copied a file from someone's computer onto a floppy. When I put the floppy in my machine I received this message " Works cannot open the file because the file may be in use by another application, the file format may not be supported by any of the installed converters, or the file may be corrupt." The computer I copied the file from is running windows XP. The computer I tried to open the file on is running Windows me. The windows me computer does have microsoft works word processor installed on it . So It should be able to open the program. Both computers were purchased within a year and a half so programs should be compatible. I have tried opening the file with Word but that doesn't work either. Any suggestions? Just for clarity the file I cannot open is from " Microsoft works word Processor.

A:Microsoft works word processor

I downloaded this program and it fixed the problem


1 more replies
Answer Match 66.78%

All of a sudden when I open Microsoft Works Word Processor it enlarges all of the icons on my desktop and makes my pictures look distorted. Also, the program it'self is very large on my screen. Help!

A:Solved: Microsoft Word Processor

8 more replies
Answer Match 66.78%

My computer recently had a virus, a friend came by to fix it and everything is up and running like before, but my Word still isn't working. I have a Desktop hard drive hooked up so i don't want to restart my computer. I tried changing the program in my set associations panel, and still nothing. Any other advice?

A:HELP:Microsoft Works Word Processor

You mentioned that you changed the file association, so when you click on a .doc file, what program is starting up right now?

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Answer Match 66.78%

Hi --

I've just bought a new computer (running on VISTA) with Microsoft Works 8.1 pre-installed and am having a problem. When I type a document and try to e-mail it, nothing happens. I don't get error messages -- just nothing happens.

Will appreciate any suggestions.



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Answer Match 66.78%

Is there any way to alphabetize a list in Microsoft Works Word Processor 8.5?

A:Microsoft Works Word Processor 8.5

You need to add the items to a table and then you should be able to do the sorting.

Look in the "Help" and search on 'sort' and the last entry is a helper.

2 more replies
Answer Match 66.78%

Hi Everyone,I did a quick search of the forums and didn't come up with anything similar to the problem I've just started having with MS Word.I'll be working on a document and saving my work every so often. Then all of a sudden Windows starts telling me that it can't save the file. I goofed and didn't think quick enough to get a screen shot of that message.However, I was able to copy past everything, from the document I was trying to save, to a new document, which is what I did as I had already had the same thing happen to me a couple of times before. Then when I clicked 'Yes' I get "This" message.OK, so then I click 'No on exit to close the document and got "This" asking if I wanted to save the changes to the document. Then I Just click No because that's the only option that will let me close that application. Then when I try to open it again I get "This" dreaded message.Have any of you guys ever run into anything like this before?It doesn't seem to matter if the document only has ten pages or if it has one hundred ten pages. Nor does it seem to matter if I have a lot of images in it or none at allI am at a loss as to what to do to prevent this form happening in the future. At least I have a work around that I can use so as not to lose my entire document..., but this is still just a bit nerve wercking.Thanks for any help or advice guys.Wendy

A:Microsoft Works Word Processor

We've had more than a few Works problems latelyYou might want to look at these:

2 more replies
Answer Match 66.78%

I was typing a document, saved it and closed it. When I went back to get I got this message:"In order to open this file Works needs to use a file converter, which may pose a security risk if the file you are opening is a malicious file. Choose OK to open this file if you are sure it is from a trusted trusted source."

When I click OK I get this:"Works cannot open (file name). The file may be in use by another application, the format may not be supported by any of the installed converters, or the file may be corrupt." and then receive a blank page.

Does anyone know what this is and how I can get my doc. back. This is happening with a few docs. but not all.

Thank You

A:Microsoft Works Word Processor

Please consider this only a suggestion as I am not sure I understand the program problem you

are having, . . as I am only familiar with word pad, etc.

but open a new file of the word processor and click save and then check the drop down under
the title window and check the options you have to save as, is it possible that an optional choice may be what you need to do ?

Are you able to find the documents that you are not able to open ?

9 more replies
Answer Match 66.78%

I bought my computer in 2008ish, maybe 2009, and it came with Windows Vista Home Premium 64-bit. It also came with pre-installed software, and of those pre-installed software included Microsoft Works Word Processor. I upgraded to Windows 7 Ultimate 64-bit last week, and I have been painstakingly installing my programs back after I messed up the installation. First, I installed Windows 7 Home Premium 32-bit, then I realized I put in the wrong disc so I then put in Windows 7 Home Premium 64-bit, then I upgraded to Ultimate 64-bit. All my programs got messed up in the process and I basically have a clean install of Windows 7 with a Windows.old folder containing my programs in a folder, which all need to be re-installed. I can see my Microsoft Works Word Processor, but it won't let me run the installation on it. I tried running it in compatibility modes for every available option, but nothing works. I also ran it as an administrator. How can I legally re-install these programs I purchased? I have tons and tons of .wps files that I want to be able to open with a program I purchased with my computer. Yes, I have heard of OpenOffice and it does not support .wps files. I do have Microsoft Office Professional 2013 installed, but it can't seem to open .wps files (unless I'm wrong).

A:Microsoft Works Word Processor

Microsoft Office 2013 is capable of opening Works 6-9 documents in a Compatibility mode.

To do that in Word 2013 you need to go File - Open - Computer - Browse.
In Open window you have to select a filter:
All files (*.*) or Works 6 - 9 Document (*.wps)

9 more replies
Answer Match 65.94%

Hello,I've been having this problem with Microsoft Works Word Processor for as long as I can remember. I'm finally hoping to get an answer as to why it happens and how to fix it.Every time I copy something, for example, a passage from an email I typed, and then try to paste it into a new word document, this is the message that pops up:If I try to do it again, the process just repeats itself. Why is this happening, and how can I fix it?Thanks so much!MicheleEdited to add:I've never been notified of a solution as the message states will happen if one is found, and, as I mentioned, this has been a problem for well over a year.Merged topics ~ Hamluis.

A:Microsoft Works Word Processor Problem

Hello,This is another problem that I've been having with Microsoft Works Word Processor. I tried to get help with this a long time ago, but it was never really resolved, from what I remember.For some reason, whenever I try to open a document that has previously been saved, reopened at a later date, and re-saved, I get this message every time I open it again. I just end up hitting save again and replacing the original copy with the new copy even though they are exactly the same. Previously, a "helper" on Bleeping Computer told me they thought it was happening because my computer was shutting down on it's own, but this is not always the case. Anyway, here's the message:Thanks,Michele

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Answer Match 65.94%

How can I change the default settings for font and size in Microsoft works word processor? It always comes up 10pt. I would like it always to start at 14pt.

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Answer Match 65.94%

My system is Windows XP and I feel my computer user level is just basic. I have lost all the history in my Microsoft Works(7.0) Word Processor. (no clue how it got lost)When I go to My Documents I can see all the files from history but I cannot open any of them. When I try to open a file it directs me to buy Word Perfect(R) 11 software with an upgrade to Word Perfect 12 for $99.00. Should I buy the software? Is there a way to move the files back into the Word Processor history? Next to each file in My Documents it says WPEntrust Signed Document.

A:Microsoft Works Word Processor History

MS Works has nothing to do with Word Perfect! MS Works is related to MS Office. If you are looking for your documents, have you tried launching Works and going to File/Open to see what is there? Perhaps you had a trial version of Word Perfect in your computer, too. If you like the word processor in Works, perhaps you should upgrade to Word 2007 instead -- Word is a much larger, more diversified program than the abbreviated version in Works.

1 more replies
Answer Match 65.94%

I'm not much of a fan of the word processor that came with Vista. I was wondering if there is an update that makes the word processor better; or, if not, is there a different processor that you guys can recommend to me?


A:About Microsoft Works Word Processor (that which I hate).


I have been pleased with AbiWord 2.6.2, which is a freeware based word processor similar to Windows, but a little bit better. Here's the link.

2 more replies
Answer Match 65.94%

I reset the Microsoft Works Word Processor to default with a different font size. It worked fine. Then, while setting up a printing for envelopes, I tried to reset that as a default as well. Big mistake. Now when I open the word processor program it comes up as the envelope function and I cannot get the original page for letter writing back. Microsoft was no help when I accessed their web page (too far over my head in their explanations as well as being not too user-friendly for my level of understanding). Does anyone know how I can get it open the right way again? I use Window's Vista on an Acer Extensa 5620. Thanks.

A:Solved: Microsoft Works Word Processor

This only applies for the Works word processor, the common one in Works NOT spelled with a capital W, as in Word.

First, only do this with the Work word processor not going.
If you really only want one default word processing template in Works (and it sounds like you do), and if you have no other templates that you want (and it sounds like you don't) then you can just delete all templates in this folder:
Then, just start up the word processor and see if it is fixed.

If that is not the case, just let me know and I will adjust and tell you what else you can do, instead.

3 more replies
Answer Match 65.94%

Hello, I'm not very good with computers so bare with me please

I am a university student and today when I went to open my class notes in Microsoft Works Word Processor I found nothing but a blank page. The file was still there, with the exact same name, but all the text was gone. The document contained 15 hours of lecture notes needed for an exam in 6 days, so I'm naturally pretty anxious for help. I have since turned my computer on and off. I have tried converting the file to rich text format and back, to no avail. The size of the document says a mere 16 kb now as well.

I opened the seemingly blank document with notepad, and found a bunch of jargon along with 2 interesting clues. One was very small pieces of my class notes here and there, in between the coding and jargon. The second was towards the end of the coding, where it said various random things about my HP printer. I did perform a printer test today, and was wondering if that did anything to delete or corrupt my notes.

I performed a system reset back to 5 PM (the file appeared blank at 6 PM, when it said it was last modified). The file is still blank. I have also checked through the recycle bin, nothing. I've got Windows Vista, and my computer is a Gateway Notebook, 5 months old.

These notes are very important to me and my grade in this class. I have backed up material from 3 weeks ago, but with 3 hour classes i would still be missing a lot of material >_<. Any help is much appreciated, than... Read more

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Answer Match 65.94%

When I want to copy and paste something like text from a web page, I have to copy and paste it in notepad, then copy it and put in my word processor. I have to copy and paste pictures seperately. I want to know how to copy and paste text and pictures directly from web page to word processor. Can any one help me?

A:HELP,microsoft word processor won't COPY AND PASTE

Hi sherriel49!!

This is really weird. Can you highligt the text on web page, right click and choose Copy. Then, go to your Microsoft Word, right click on page and click Paste. Did it work? Or what you can see when you do like that?

5 more replies
Answer Match 65.94%

I am going to do a clean install of windows xp home. i have 98 now and all my notes are on microsoft works word processor. does xp home have works word processor, or does it just hav word??? THANX

A:(LOOK AT THIS) Installing XP, does it have microsoft works word processor???

Ah, neither....they are stand alone programs.

1 more replies
Answer Match 65.94%


When i open Microsoft Works Word Processor an error pop ups saying:
"Microsoft Works Font Cache has encounted a problem and needs to close. We are sorry for the inconvenience"

I was just wondering how to fix this problem. If you need anymore information then just say.

Thanks in advance

A:Microsoft Works Word Processor problem

You might have to reinstall the Works suite, or try restoring your computer to an earlier state. but have you considered using a different, more modern productivity suite such as Open Office at ?

2 more replies
Answer Match 65.94%


For some reason I can no longer open Microsoft Works Word Processor or any of the files I created using this programme. When I try to do so I get the following error message "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item".

I uninstalled the programme and then re-installed it subsequently but still have the same problem. All other programmes in the suite such as Microsoft Calender, Database, Spreadsheet etc. are all opening OK.

If anyone can throw some light on this issue I would be most grateful.

Brian Mulligan.

A:Can't open Microsoft Works Word Processor


program files>
microsoft works>

do you see a file called


if so double click on it and see if it runs

then we can work out the shortcut for programs

1 more replies
Answer Match 65.1%

Hi there guys.
Okay so here's the issue.
I have an HP Pavillion a813w that had Microsoft Works pre-installed on my computer.

Now, I just did a roll back, totally reformated my computer on April 10th to total factory settings once more, so my computer is relatively unbuggy, or so I thought.
However, when I was sent a document from a friend today via AIM, and I scanned it with my virus scanner, it was clean. It had me say yes, I agree to the EULA, and then as it was loading up, it just seemed to disappear, I couldn't open up the document, and I have tried rebooting, and restoring both and it would do nothing.

I'm wondering if there's a reason for this..

I'm trying to figure this out, first time I've ever had Works do this, before I reformated that is.

A:Solved: Microsoft Works Word Processor Not Opening

6 more replies
Answer Match 65.1%

Hello. I have Microsoft Works Word Processor.
I have a Vista operating system.

When I open up a word document to type,
I want it always to open with another font and size,
not the current one. (times new roman).

It is hassle to change this everytime, and then it goes back to times new roman whenever it wants.

I cannot find out how to do this.
I cannot even find a "preferences" in case that would work.
Any suggestions?

A:Microsoft Works Word Processor-Want it to open with another Font.

Instructions at the link below:

3 more replies
Answer Match 65.1%

I have a Study Guide with questions in Microsoft Works Word Processor and I wanted to fill in the answers in a different font and color. But every time I click the question I want to answer, it automatically changes to the font and color of the question. So I have to type the answers and then highlight it and change the font and color manually. I have a ton of questions to answer and it is getting to be really time consuming to have to go back and change them all manually. Is there a way to set the font and color to be locked and never change even if I click a word or line that has a different font and color?

A:Microsoft Works Word Processor Font keeps changing

Just like Word, each area can have its own font and other settings.

You are going to have to put up with this, as the author did not set up the study guide to be used in this manner.

2 more replies
Answer Match 65.1%

I have been attempting to create labels in MSW word processor in XP operating system.I select the preferred font and the first label is OK.When I begin the second label the font reverts to the New Times Roman default font.Can someone advise me on how to change the default font in this particular process and also maintain the selected font size. Patrol03

A:Microsoft works word processor Tools Font

Since tables are being used, you need to select ALL of the Cells in the table, then, go to the menu and then Fonts and then select the font and style that you want. This should be valid for that document.

2 more replies
Answer Match 65.1%

Hi. I'm helping my grandparents with their new laptop and am showing them how to use the Works Word Processor. For some reason, after the first time we send something to print with multiple copies, it will only ever then print 1 copy even when you specify you want more. Has anyone come across this before and know of any solution, as its very annoying to have to print single sheets each time! Thanks in advance

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Answer Match 63.84%

my wife just finished doing an assignment from college and is going back over to change words and spellings but when she trys to type a new word between words or fix a spelling it over writes into the next word regarless of the space between words. . any help or suggestions would be great. thanks in advance . . . . .

A:microsoft word trouble

8 more replies
Answer Match 63.84%

My sister wrote a letter back in Jan now every time she starts ms word the letter shows up I've deleted it ,cleared the history and can't seem to get rid of it need help

A:Trouble with Microsoft word

Check it's not saved as a template.

2 more replies
Answer Match 63.84%

Whenever I try to open anything that you can type with(excluding Internet Explorer and AIM) It performs an illeagle operation and has to be shut down. I just got expensive script writing software that will not work on the computer because it "performs illeagle operations".

This is what it says when I open up Microsoft Word:

"WINWORD caused a general protection fault
in module HPFWIN15.DLL at 0016:00008652.
EAX=00006cb7 CS=6d5f EIP=00008652 EFLGS=00000246
EBX=00000000 SS=6a87 ESP=0000895c EBP=0000895e
ECX=00006fbf DS=6cb7 ESI=00000000 FS=0000
EDX=0000ffff ES=0000 EDI=00008b66 GS=0000
Bytes at CS:EIP:
66 26 ff 77 5e 6a 14 66 ff 76 0a 9a 5a 33 5f 6d
Stack dump:
899e5f67 6d8fd7bb 00000000 6a878972 00005f67 00000000 00000000 00000000 89920000 01000000 00000000 00000000 00000000 00000000 00000000 fcdc0000"

My neighbor says it is because I am downloading too much stuff of the internet, which I havent been doing. Please help me.

A:Microsoft Word 97 trouble

So, I'm gonna assume you have an HP printer, yes?

WD97: Error Message: WINWORD Caused a General Protection Fault in Module HPFWIN02.DLL it's not exactly the same error message, but I'll bet it works for you anyway.

1 more replies
Answer Match 63.42%

Anyone know where can download microsoft word?
anyone can kindly tell me ? thanks...

A:Find Microsoft Word ! ! !

Have you considered a free

2 more replies
Answer Match 63.42%

Since "upgrading" to Windows 10, I cannot find Microsoft Word.  Yesterday I was able to use "Search the Web and Windows", but search no longer works.   The Word icon under "Programs" is no longer there.   To even shut down the computer, I have to right-click on the windows icon and then click shut down, whereas previously (even for a few days after the upgrade) I would find it with a left click.    I should never have upgraded--this is infuriating!

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Answer Match 63.42%

I have several password protected documents from an old crapped out computer that are done in a very old version of WordPerfect and I cannot open them up in my current computer's "Microsoft Works Word Processor". The ones that are not password protected open up fine, but the ones that have password protection bring up the following Windows message: "Works cannot open (said document). The file may be in use by another application, the file may not be supported by any of the installed converters, or the file may be corrupt". I have tried all other "converters" that are a part of my Microsoft Works Word Processor. If my old computer still worked, I could simply remove the password and I would have no problem, but as you can see, this is not the case. Any help would be appreciated.

A:Convert PASSWORD PROTECTED WordPerfect files to Microsoft Work Word Processor

I just realized that the email address on file when I posted my question was obsolete, so I have just updated my profile with my new address. Sorry.

3 more replies
Answer Match 63%

Ok, well i signed up for a 2 day class on word and missed the 1st day and a half, and have no contact infor for anyone in the class so im really lost on 2 parts here...
i have to
create address in data source &&&
create address list for letter

i know what they want and i remember messing arround with that years ago for a computer class i just cant remember how to do it, i can use letter wizzard to do 1 person, i cant find how to add people to a address list then call it up, like for if i was going to send a letter or email to everyone in my office once a month i would use that so i dont have to retype, the introductions and sinscerly, and email addresses over and over each month whne i send out my letter, if anyone can help i would be greatly in debt as im having a little trouble here and my deadline is ticking away on me while i search for answers

A:Solved: Trouble with Microsoft Word

solved sry

1 more replies
Answer Match 63%

When I attempt to open a Microsoft Word document (new or existing), I get a window with the following message: The command cannot be performed because a dialog box is open, Click OK and then close dialog boxes to continue. When I click OK, I get a box titled Windows Installer - preparing to install. It runs for a while, then goes off and nothing else happens. I cannot get into any word documents. I am a novice at this and could use some guidance. Thanks!

A:Trouble Opening Microsoft Word

Which version of Word is it?

It may be looking for a missing MSI file, try running it with the Office CD in the drive so it can find the missing files (or make a copy of them somewhere on HD).

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Answer Match 62.58%

I'm currently in the middle of doing uni coursework, I've been doing it at home and uni. On Monday I sent my work home (a microsoft word document) via hotmail. I've opened the work today, did some more, and pressed save, without thinking, then closed the document. Where the hell will it have saved to? I'm using vista if thats any help.

Please help, I'm currently in panic mode!

A:Can't find my microsoft word work - Please help

Click the Windows circle in the left hand corner and type in the name of the document to search for it. If you didn't name it type *.doc and all the documents on the computer will show up.

9 more replies
Answer Match 62.16%

Hello: I'm having some trouble with Word '97. Every time I make a page border, the bottom half inch of it appears cut off when I view it in Print Preview AND it is also cut off when I print. So, how do I stop this from happening?

P.S.- What default page margins should I use? Right now they are set at: Top-1'', Botton-1'', Inside-1'', Outside-1''.


A:Microsoft Word '97 Trouble: Page Borders

6 more replies
Answer Match 61.74%

I can not find Microsoft Word or Office on my desktop.  I just received my desktop a few weeks ago and thought everything came automatically down loaded in the system.  My daughter needs the program for school work and just noticed this evening that I do not have it / or cant find it.  I am not sure if I need to down load the program .... If so, I need help with that.  Please advise , Thanks 

A:Cant Find Microsoft Word or Office on Desktop

KBourgeois wrote: I can not find Microsoft Word or Office on my desktop.  I just received my desktop a few weeks ago and thought everything came automatically down loaded in the system.  My daughter needs the program for school work and just noticed this evening that I do not have it / or cant find it.  I am not sure if I need to down load the program .... If so, I need help with that.  Please advise , Thanks Hello KBourgeois, Usually, the Microsoft Office Suite that comes already installed on the system would require the Producy Key to be added to the Microsoft Office Suite when you started to use the application. If you purchased the  Microsoft Office Suite at the time you purchased the system, you should have been shipped a Product Key with the system, in a small plastic wrapped package. You can access Microsoft Office from the Start menu, All Programs, Microsoft Office. If you want a Desktop Icon for the different applications included in the Microsoft Office Suite, this can be done quite easily.

4 more replies
Answer Match 61.32%

I'm not sure if this is the right forum for this problem, but I'll give it a try. I have a Dell Vostro 1500 laptop running Windows Vista. Very often, when I try to open a Word document (whether from Explorer or from within Word itself), Windows is unable to find it. Then I try a second time and the document opens with no problem.

I have not tried to isolate the specific conditions under which this happens. It doesn't happen every time, but often enough to be irritating.

Any idea what to do? Do I need to change a setting someplace?

Thanks for your help.

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Answer Match 60.48%

MS work 9.0 dosent have a more button! how do I do it!

A:Microsoft Word Find and Replace! make essays bigger!!! HELP!

Not really a Windows Vista topic!

Try reposting it under Other Software forum where it is more appropriate.

3 more replies
Answer Match 58.8%

For some reason, when I click on on Microsoft Works, I get a quick flash of it trying to open & then NOTHING!!
I have sooo many important saved documents that I really need to be able to open again...
I have gotten rid of Microsoft Money & maybe Microsoft Office as well but not sure...
Any ideas on what I can try??

A:HELP!!! Microsoft Works Word Processor will not open, unable to open ANY documents!!!

From how you describe it,it looks as if something is denying it.such as your firewall or if you are using Firefox you might not have it as allowed,these are just guesses however,take a look at this site

1 more replies
Answer Match 57.96%

I have some old files transferred from a previous computer that say they are "Microsoft Works Word Processor" files. I have a version of Works on my current machine, but its word processor element appears to be Word. Word does not like these files. I am pretty sure that I have tried to OpenOffice them as well.

Any ideas of a free prog that will read these or, even better, convert them to a more standard format?

A:"Microsoft Works Word Processor"

I used ABC Amber text convertor to convert a batch of old works files to word. Check it out here.

3 more replies
Answer Match 53.76%

Does anyone noe weather vista Microsoft word support the old formated ones? Or is there any plug-in needed to support?

A:Does Vista Microsoft Word Support Old Format Microsoft Word?

I'm assuming you're talking about the new office 2007? meaning word 2007?

If that is the case, then yes it does run older versions of word. In the sense that if you have a word document that was made and saved in Word 2003 it would work in 2007.

Just like when you make something in word 2007 you are able to save it as a Word 03-07 document so it works on both versions of Microsoft Word.

3 more replies
Answer Match 53.76%

I have created in Microsoft Word 2003 on an XP OS some lengthy documents. I created them using a view setting of 150%.

I sent them to my employer, who is using Windows 98 and Microsoft Word 97. My boss opened them with his system and they displayed on the screen at a view of 200%. He wants me to send him Word documents that he can open from the CD-R that I send that will automatically display at 100% view on the screen so that he does not have to set the view for each document as it displays.

So what is the answer.

Is there a way that I can save my created documents so that when my boss gets them on a CD-R that they will open on his system at a view setting of 100%.

Is there also a way that his system can be set to default to 100% in reading from the CD-R.

My boss does not want to copy the documents to the system hard disk from my sent CD-R, preferring to read and copy directly from the CD-R that I send, so that the original documents will not accidentally be changed.

Any help would be appreciated.

A:Microsoft Word 2003 To Microsoft Word 97 View Setting

Welcome to BCWhat if he were to download Word 2003 Viewer?Mark

1 more replies
Answer Match 53.76%

My desktop PC has a 3.33 GHz Intel Celeron D processor, but only 512 MB RAM. When I originally bought the thing, I thought the processor would work fine and help cancel out the 512 RAM, but I know understand that a gig of RAM is a minimum requirement for basic PC usage. The trouble is, my PC runs incredibly slow, taking as much 5 minutes to startup. Are there any freeware programs I can use to help speed up my machine?


A:Fast Processor, Slow RAM, Freeware solution?

8 more replies
Answer Match 52.92%

I've used the knock-offs (Open office) and its awful. I need only a word processor.. (not excel, or powerpoint). Something truly Microsoft. I don't want a trial, or subscription, or something where I have to be online to use it. It doesn't have to be the latest version. Is there any affordable option where I can purchase "MS Word" only? Any advice is helpful.

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Answer Match 52.08%

I have both MS Word (Word 97) and MS Works 8.0 installed. For word processing, I prefer
Word and use Works primarliy for the spreadsheet. However, Works has become
the default word processor and I don't know how. Works opens my Word
documents, and tries to change the format when I save. How can I make Word
the default?

I have tried right-clicking a Word document, and choosing Word and "always
open with this;" now whenver I open a document, I get a message that the
document is already in use by me and would I like to make a copy?

A:Making Word my default word processor

Control Panel > Folder Options > File types (tab) .. and set the system default program for the file type (extension) desired.

Something Like so .. maybe.

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Answer Match 52.08%

I am running Win XP and everything is fine, except when I am using the Word Processor the page constanting jumps downward. Maybe not a major problem - but incredibly annoying. I KNOW there is someone out there that can advise me.

A:MS Word -word processor skipping downward.

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Answer Match 52.08%

The computer I am currently using has Microsoft works, useless in my opinion. When I create a document in the works word processor, and then try to send it to someone who does not have Works, it opens on their computer as a mish-mash of squares, symbols, letters, etc.
I tried saving it in another format, but the same result occured. Is there a solution to this other than spending a few hundred dollars on Office or Word? Thanks for any help.

A:ms works word processor into word format

Welcome to the forum.

Save it as a Rich Text Format file type (.rtf) or you can also have them install the converter which allows Word users to open up Works files.

2 more replies
Answer Match 51.66%

alright my problem is that i have already used microsoft word 2000 for awhile now and its been fine, no problems whatsoever then about week ago it started doing a lot of crazy stuff when i opened it. this happens every single time. i open it and it states that
it is preparing to install microsoft word 2000 (i already have it installed) then it states that it must gather the required information. At first i thought it was an update so i decided to let it continue. when it was finished it said that "the feature you are trying to use is on a CD-ROM or other removable disk that is not availible. please insert the microsoft word 2000 disk and hit ok" alright the thing was it wasn't an update. and i couldn't find my word CD because it hasn't asked for one ever since i installed it. I then hit cancel and everything went away and about a minute later my microsoft word 2000 came up and it had no updates and was functioning fine but it was going about half the speed it usually does. Other than that there were no other problems and i continued with my work. The only thing that really bugs me is that this entire process takes about 5 minutes every time I start up... so its kinda of a pain... is there any way to get rid of this? thx to all... Peace Out

A:Microsoft Word is tring to install microsoft word again

6 more replies
Answer Match 51.66%

Hi to all, i am sorry about my bad english, i hope to be correct. I have my pc in crash i cannot load or run antivirus scan. I have error that the application isn't a win32. Any other application don't work. I red on internet about combofix and other program (I attach them report). I hope to have help and i thank you very very much.

A:trouble solution

Hello riopan,Please note the message text in blue at the top of the Am I infected? What do I do? forum.ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. If you have any questions, please PM me or another Moderator.The BC Staff

1 more replies
Answer Match 51.66%

OK so i have the same problem everyone else had installing SEP. I'm trying to delete the registry file like it says but windows won't let me and the folder isn't named PendingFileRenameOperations it is just named "FileRenameOperations" i don't know if that is the same thing or not but there is only 1 reg file in that folder and it is not a multi_szHere's the problem and solution i'm talking about:

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Answer Match 51.24%

I have deleted all windows live file including installers etc. In order to reinstall the Windows Live Messenger. Because I does not wanted to use my MSN ID from Skype and wanted to login from it's own. But it Pop up to update to newer version every time. When I was going to update it says you already have newer version. Now I want to uninstall but unable to remove or uninstall windows live essential's all program from my computer. I have been searching the solution from several websites including Microsoft but could not find the required solution.
At initial I had removed that through the way mentioned above in your reply. Eeven I had tried to remove that Through Microsoft Fixit Program. I have tried to sort out that by searching from different communities. I have Deleted all files from everywhere on my computer, i.e. C: drive>User>Local/Low Local and Roming as well.

Though it is not showing in Control Panel but it still exist on my computer.

Please help me out of that problem. I want to reinstall Windows Live Messenger again.

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Answer Match 51.24%

Originial thread :
Had to move thread as we could not find the answer to this, im feeling as a clean wipe is the best thing even tho its so small of a issue im still not entirely happy with the security of my system with this, at least now im more aware of the threat's online and exactly what i can do to help keep my system secure.

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Answer Match 51.24%

I am working as a technical support manager and when the customer has some problems, it takes much time and efforts to find out the core of it.
Please advise any service that can help our technical guys to manage and operate with the customers remote PC and to resolve the issue much faster. The work should be done strictly through Internet, without any software installations.

A:Please help me to find a solution.

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Answer Match 51.24%

Hello i have a serious problem situated with my cpu i am experiencing slow startups and freezes (i am using win xp os sp2)

Plus this is my hardware config

Intel core 2 duo 2.66ghz
2 gb ram
two hdds running simultaneously 160 &40 xp is on the 160 one.
1024 mb gpu 9400 gt nvidia
mercury motherboard(already got it replaced while searching for a solution for this problem )

And i already changed the data cables etc , tried formatting and reinstalling the os . worked fine for three days but again the same problem continued .
Observstion & Symptoms

When this type of problems were happening i noticed that of the two cores only one core is being used to the fullest extent and the other is being used only till 70 . noticed this in the task manager .

plus while doing some process such as copying files etc if i play music i am getting chopped playback and so is the problems with vdos and games .

plus the processes are slow.

if any one knows what the problem is please help.

A:Cant find a solution!

check your power supply for over load.
May not be quite enough push.
jut a thought. If you upgrade hardware must check to see if the power supply can handle the extra power it take for that new hardware. [watts, amps, volts.

Original P07 Bios
Running 64 Bit WINDOWS XP
Raidmax Dirk-Tooth Case, 11 fans 5-120's 4-80mm 2-60mm
1100w SLI Topower PowerBird Series Power Supply
Pioneer DVD/CD Writer
1-1.44 CompUsa Floppy Drive.
Intel Quad Core 2 Extreme Edition 3GHz QX9650 1333Mhz 45nm
EVGA nForce 790i Ultra SLI MCP Motherboard
EVGA GeForce 9800 GX2 SSC 1GB DDR3 667mHz
2 - WD VelociRaptor 10K 300GB HD
DOMINO A.L.C. Advanced Liquid Cooling CPU Cooler.
OCZ3P2000 8GB Platinum Series SLI DDR3
PC1600 2000mHz 1.9V & 9-9-9-30 timing 4 x 2= 8GB
22" Samsung Syncmaster Rose\Black Series Monitor.
2ms-200000.1 Dynamic Contrast
NS1250LCD APC UPS Power back-UPS

2 more replies
Answer Match 51.24%

Sir my laptop was dell inspiron15.
problem with my laptop is it is giving beep sound(single beep) when i press power button.please can you help me with a solution

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Answer Match 51.24%

i have recently installed windows 7 home premium 64 bit on my laptop and now im having issues with my drivers.This "PCI simple communication controllers" showed up on my device manager Here are the hardware id's im getting PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C&REV_04PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103CPCI\VEN_8086&DEV_1C3A&CC_078000PCI\VEN_8086&DEV_1C3A&CC_0780   

A:can't find the solution for this, please help me!

I also have this "SM Bus controller" flagged on my device manager here are the hardware id's  PCI\VEN_8086&DEV_1C22&SUBSYS_3672103C&REV_05PCI\VEN_8086&DEV_1C22&SUBSYS_3672103CPCI\VEN_8086&DEV_1C22&CC_0C0500PCI\VEN_8086&DEV_1C22&CC_0C05 thank you very much in advance

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Answer Match 50.4%

Please help

Built a new pc last week. Installed vista 64, all was great!

Installed Crysis (what a game!!!)

Connected to the net...downloaded microsoft updates...dvd stops responding. Thats where i've been ever since.

I've spent hours trawling the net trying different things ie upper/lowerfilters (which don't appear in my registry), remove drive, re-install, checking drivers/firmware, apply registry patch, but still can't get it to work.

I've tried to start a fresh install of vista but without a dvd drive thats difficult!

Please, please, please (not sure how much begging required :-) hhheeelllppp



Device manager shows no errors - dvd working fine!
DVD is TSST Sh S223Q samsung dvd/rw
P5Q PRO m/b
HD 4850
4gb corsair ram

A:DVD/RW not responding - can't find solution

hi phil, and welcome!

this is a puzzler: device manager recognizes the drive but the BIOS doesn't.

you mean you don't get a "press any key to boot from cd" message when you boot with vista dvd inserted? I assume you set the boot order in the BIOS to cd first.

does the system assign a drive letter to the drive ?

another thing to try is remove drive and test in another computer. perhaps the drive has failed. device manager is not reliable indicator.

sorry I am a bit stumped.good luck!

6 more replies
Answer Match 50.4%

"hey all" its my first post here becuase i really didnt know what to do since i faced that problem  and i cant have fun with my device ... before i buy my hp elitebook 2740p tablet pc i told the salesperson that i need a good device for gaming he replyed : here is the hp elitebook its core i5 take it, it is so good for gaming and and and bla bla bla... i bought it ...... few days later ....  while i am playing league of legends the fps droped imediatly to 7-15 and i was bearly moving i've tried to check what is the problem when i finished my match , i found that my dedicated video ram is 64 mb and i've tried to access the bios to try to edit it but i was unable to find anything about the Vram  and now i can't enjoy gaming and i don't know if i can add an external video card  or not thats why i am typing that message to you please give me a solution ... here is the picture for the video card info

A:I can't find a solution please enter :(

Hi, It is a good machine for business (durable, solid, protable ...) but DEFINITELY not a games machine. That explains why. Please take it back to the saleperson and ask for a different machine, real games machine. Regards.  

1 more replies
Answer Match 50.4%

Fixing a family member pc. Had lots of spyware. Ran all my favorite tools (spybot s&d, adaware, malwarebytes, housecall and CA virus scanner).Many spyware entries were cleaned up. Still getting redirected about 25% of the time however. Also the CA virus scanner found a file it thought to be a virus "win32/AdClicker_LT_G" but it did not disable or delete it. One other sypmtom I'm having is that I cannot enable the CA Security Suite 2010 firewall. It doesnt seem to do anything when i click "enable". Below is the Hijackthis log, I'm at my wits end, any help would be greatly appreciated.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 3:40:09 PM, on 6/22/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\CA\CA Internet Security Suite\casc.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\WINDOWS\Nhksrv.exeC:\Program Files\... Read more

A:Getting Redirected, cant seem to find solution

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 50.4%

Can anybody please!!!!!!!!!!! find me a network solution for the following senario

A businessman is willing to pay any amount of money for a network solution for his international company

company exists over 5 Countries

each country has 50 branches

Primary Concerns

1. Security
2. WAN
3.1 Handle Endusers
3.2 Handle Staff
5.Protocols used

A:Help me to find a network solution

7 more replies
Answer Match 50.4%

I built a computer for Christmas and installed a load of games, now its after Christmas and all the games are installed and I'm ready to play however I load a game up for instance, Saints Row The Third and after a maximum of 2 minutes the computer fans go crazy and I loose signal to my monitor. Therefore resulting in me having to power it down. I turn it back on and everything is normal however I have a popup window saying windows had to shutdown ect, and mentions blue screen in it. Now I'm presuming this is the blue screen of death. I've searched around on the internet for people to say uninstall the drivers and then update to the newest ones or clean out your registry. I've done all this and it doesn't work. So basically I'm in desperate need of someones help to find a solution for me.

P.s I have the minidumps if you need them

Computer Specs:
Intel Core i5 2400
MSI Nvidia GTX 660 Twin Frozr 3
4GB Corsair Vengence Ram
500W PSU

Thank you

A:Help, Can't find BSOD Solution

Hello MattGamerHD, Welcome to SF

First off if your OCing in anyway stop, return everything to stock settings for the purposes of testing

If you havent already, fill in your system specs so we know what we are dealing with
System Info - See Your System Specs

Make sure you have read the guide on asking for help with BSOD so you know what we need
And if necessary set your machine to create minidumps (Method 2 Step 2 easiest IMO)
Dump Files - Configure Windows to Create on BSOD

Run some scans to check against virus or infection
Anti-rootkit utility TDSSKiller
Windows Defender Offline

Run some basic hardware tests
RAM - Test with Memtest86+
Disk Check (windows based check)
Hard Drive Diagnostic Procedure (bootable disk check)

Give us some dumps and we can have a look

1 more replies
Answer Match 50.4%

Hello there.I am new on this forum so dont show me hate I have an Asus Laptop which is really great,running everything smoothly.Last days i got a virus on this laptop which i cant detect.I used cccleaner,malwarebytes,dtsskiller and avg but nothing was found.So the virus opens links on youtube from videos with like 100 views,xat chat,sexual content sites,and pops up on startup a photo with sexual content again.Its really annoying cause i cant do nothing about it.Oh i forgot that the laptop logs off sometimes.So if anyone had same issues or knows how to help i would be grateful!Thanks in advance!

A:Cant find solution for this virus

Welcome to the forum. If you can do all our scans and post results we can deal with it PCHF System Scans

4 more replies
Answer Match 50.4%

Ok so i have recently decided to start playing aion again. I download the game and the ncsoft launcher thats needed to play the game. After everything is installed corrrectly, i start the launcher and as its loading it stops in the middle and an error occurs. "application not found". I've searched all over the web for similar problems and didnt find any that are close to mine. I've also done all the common snese solutions such as uninstalling / rebooting / reinstalling / updating / downloaded mirrors, none of which seem to work.Im not sure what the error is on the log but here it is. If you can look at it and give me just a little advice so as what to do to fix it i would be grateful.
Here's the log

2010-07-25 04:20:12.7789 : 1 : Info : Rolling the log files...
2010-07-25 04:20:12.7945 : 1 : Info : Starting:
C:\Program Files (x86)\NCSoft\Launcher\_Launcher.exeC:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe
Full assembly name: _Launcher, Version=, Culture=neutral, PublicKeyToken=null
2010-07-25 04:20:12.7945 : 1 : Info : Windows version: 6.0.6002.131072 (Vista)
2010-07-25 04:20:12.7945 : 1 : Info : Starting _Launcher...
2010-07-25 04:20:12.8101 : 1 : Info : --- Parsing Command Line ---
2010-07-25 04:20:12.8101 : 1 : Info : --- Command Line Parsed---
2010-07-25 04:20:12.8101 : 1 : Info : --- Setting Up Application Data ---
2010-07-25 04:20:12.8101 : 1 : Info : --- Initializing Launcher App ---
2010-07-25 04:20:12.8101 : 1 : ... Read more

A:Can't find a solution anywhere (aion)

sorry didnt realize there was a gaming section... will move this there

2 more replies
Answer Match 50.4%

So, yesterday I started having problems with my computer. I first noticed that my task manager had somehow been disabled by my administrator, and that my regedit folder was not accessible. Now my two hard drives will not open when I double click them and all of my system restore points have been deleted.

Does anyone have a solution for this?

my HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:40:16 PM, on 2/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TVersity\Media Server\MediaServer.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\RECYCLER\S-4-0-62-100026064-100009096-1000... Read more

A:Help, can't find a solution. HJT log included

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, can you do the following:

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Download and scan with SUPERAntiSpyware Free for Home Users
Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, clic... Read more

1 more replies
Answer Match 50.4%

For those having issues with itunes and ipod syncing while running vista 64 bit you must get the new itunes 64 bit version. This can be installed over the old Itunes. search itunes 64 on apples website. If this doesnt work then try to find your solution somewhere else

A:Vista 64 and Ipod Trouble Solution

they fixed the i tunes 64 bit issue many many releases ago , ive been using it for ages

unless im missing something

1 more replies
Answer Match 49.98%

I had Trend Micro anti-virus about 3-2 years ago, not so sure. Im not trying to install a new version, 2010 Internet security pro. When i uninstall it (it won't let me continue with an older version) i get an error message which i searched google, youtube, and other forums for but can not find the solution to the problem. I tried installing new updates, cleaning registry and none worked.

Screenshot is in attachment

A:Checked everywere for a solution, can't find it.

Registry Cleaners are more likely to break more then they fix, actually problems like these are generally caused by registry cleaners. Do your self a favour and uninstall those registry cleaners.

Have you ran the TrendMicro Diagnostics tool:

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Answer Match 49.98%

Hey guys....I hope someone can help me solve this problem ...

I've just installed windows7 home premium on my hubbys laptop (over linux ubuntu after some great help from a sevenforums member )

But now I can't for the life of me work out how to connect to our wireless broadband. We've got 3 laptops, 2 pc's, an xbox, Wii, & PS3 all connected...but I can't get this laptop to connect.

I've just spent the last half hour searching for info but nothing has helped so far....
Does anyone have any suggestions....please???

Kind regards

ps...just in case it has a Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller

A:Help! can't connect to wireless...can't find a solution

Don't worry...I worked it out myself
Plugged in the cable from my main computer (it recognised that connection) and then made it search for the wireless connection....found it right away

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Answer Match 49.98%


For about a month now, my internet has been acting up. Specifically, while using AOL instant messenger, I am signed off and on repeatedly without notice. When I ping AIM's address, about every 50 pings or so I get a "request timed out", and the ping time frequently jumps from about 40 ms to over 120 ms. I suspect the same problem affects my computer when I access the internet in general as well, as occasionally my internet stalls for a significant amount of time - much more than just a month before. I am hoping something found in my log will help me fix the problem, but even if this isn't the case, I'm sure my computer could use a little cleaning! Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 1:11:54 AM, on 3/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\UT VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Syma... Read more

A:AIM will not work properly, cannot find solution

Welcome to TSF.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to to update manually.

Download CleanUp! (Alternate Link if main link don't work - ) and install it. Don't run it yet.

Restart your computer and boot into ... Read more

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Answer Match 49.98%

Hi guys so the title say it all.. I was wondering if I can have a check-up or maybe some help or explanations about why my pc is so slow even tho if im using mbam service and avira AV.I scanned my pc with gmer for rootkit and heres the logs and specs.(yes I followed the slow computer thread but I had no result)
gmer log;

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Answer Match 49.98%

I have a toshiba satellite l305 laptop running vista home basic. i have tried to update to sp2 to no avail. i keep getting the above error. i know it relates to trying to install a duplicate/incompatible driver. firstly, can vista basic be upgraded to sp2? secondly, how can i get around this error? i'm not trying to install any standalone drivers just sp2.

A:error 80070103-can't find a solution

Hello trainz2005,
When you say you are trying to install SP2, are you doing it through Windows update or is this a SP2 file you have D/Loaded ?.

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Answer Match 49.98%

Hello. Please we would need help. On my PC i get after playing or useing the Internet i get an Blue Screen Failer. The time is very different. Almost the same Blue Screen so far. I screened it now and hope somebody can help me. In an other side Firefox Explorer shots down himself while Surfing. Also sometime i get an Direct X Buffer Failer the PC just closing the Programm where i am in. In that case i am able to restart the program and reuse it. Sometimes i just get dropped out of an Programm and sometimes PC shots down with the Bluescreen. satchfan send me to this Forum.Hope that you can help me here with it. Thx for your Time and work. KingwolfEdit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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Answer Match 49.98%

my computer will shut down and then display the error message as WDF_VIOLATION (ser2attr64.SYS) Ive tried Micro soft tech support more times than I want to try again with no luck. Any help would be appreciated

A:BSOD ( as some one else stated Ive tried to find solution)

Hey mate, just popping in to help you with the first step... You need to follow the posting instructions so someone can help:

Blue Screen of Death (BSOD) Posting Instructions

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Answer Match 49.98%

So I built my first PC yesterday and installed windows and updated all the drives via the website latest drives..
firstly i got a BSOD when playing a game..
after some looking someone said to update my BIOS.. so i did that..
still no luck!
Then someone said it was probably the graphics card..
so i uninstalled/re-installed the drivers for it no luck. even moved it down a slot on the mobo.. no luck!

This morning i re-installed windows 7 and updated all the drivers with the CD given with the gpu and the motherboard.. and now the BSOD is occuring a lot more.
I looked in the minidump and nothing new has popped up in there but i still have the dumpfiles from before i reinstalled windows 7 and i think it is the same error code.

i am pretty much a noob as its my first built, would really appreciate some help

A:BSOD unable to find a solution..

Hi and welcome to the Forum.
Sounds like you might have a faulty install. Where did you get your installation disc?

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Answer Match 49.98%

I've recently purchased a couple of Sony VAIO SZ61WN notebooks. They came with Vista, so I've taken that off and installed XP.

One of the notebooks is still working fine, the other is coming up with a BSOD and restarting every couple of minutes.

This started on Friday evening, and the only software I'd installed since was something called ImageAccess and the Adobe Acrobat Reader.
I've removed ImageAccess (which worked fine on a number of other PC's with XP) and reinstalled the Acrobat Reader, but it's still happening!
Incidentally, Acrobat Reader is also installed on the other notebook which is working fine!

The Error message is:-

STOP 0x000000F4 (0x00000003, 0x89C5FA08,0x89C5FB7C,0x805D11F8)

Can anyone shed any light on this for me please?

A:[SOLVED] BSOD - Can't find solution anywhere!

If you don't have a lot of stuff on this machine. (doesn't sound like it, sounds like a fairly new install). Just try reinstalling windows. Is that ALL of the error on the BSOD? Try to point out some other key terms on the BSOD..usually there are more.

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Answer Match 49.98%


So recently I noticed that once I boot my PC then by the evening/night time my PC has constant high CPU usage and memory % just keeps raising.

Yesterday I saw memory usage raise all the way to 90% and then some time later PC entirely froze.. and I had to force shut down.

By resource manager average highest CPU usage is pretty much always svchost.exe & WmiPrvSE.exe , while memory usage makes zero sense.. I can't seem to see it use total of 90% of my memory (I have 14gb total)

So help would be appreciated ..

i5 2400k
Win 10 Pro

(ask if any other specs required)

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Answer Match 49.98%

I have vista home premium and for months now iv tried to use windows update, i click to install the updates and then after a while it says "preparing to install updates".

This however never changes no matter how long i leave it, i dont recieve any error message.

Its stopping me for getting updates for windows live messenger and getting the new Internet explorer version because i dont have the required updates.

Can anyone help??

Thank you!

PS. i have attatched a screen shot

A:Can't find a solution to this update problem!

Download and install the following updates:

Windows Installer
DirectX (You need this whether you running DirectX 9, 10 or 10.1)
.NET Framework
C ++ for Vista 32 bit
C ++ for Vista 64 bit

Now reboot your pc. Once back at the desktop run windows update again. It will come up with a list of all the updates available for you. Uncheck every box except for the oldest update. Then click Install.

This way you are telling vista to only install one update. If that fails then run windows update again and select a different update to install making sure that you only select 1 update to install.

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Answer Match 49.98%

I accidentally clicked on a popup that downloaded a whole mess of adware/spyware/mallware onto my computer. Thanks to PestPatrol, Adaware, and Spybot, I think I've fixed 99% of the problems. The only one left (that I know of) is a hijacker that redirects me to whenever I click on the "Dating and Personals" link on I haven't been able to find anything similar in the archives. Anyone have an ideas? Here's my latest HJT log

Logfile of HijackThis v1.99.0
Scan saved at 1:37:00 PM, on 1/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jucheck.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Hewlett-Pack... Read more

A:Got a hijacker and can't find solution in archives

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Answer Match 49.98%

For the past 2 months my PC is constantly crashing on a BSOD and the errors are always different, never pointing to the one thing. I've ran malwarebytes scan and MSE scan with nothing showing up. Done disk error check too and showing all clear.

Would be grateful if someone could have a look at my recent dump files (attached) and shed some light on the problem or provide me with some things to try. I have searched the forums since this has been happening but with all the different errors I'm getting I can't narrow anything down.

Not sure if this is any use but when the PC has been on for 15-20 minutes I don't really get any crashes. If the pc is booted up from shutdown it will crash 3,4,5 times before it will stay on without crashing.


A:Various BSOD errors, can't find solution

Blue Screen of Death (BSOD) Posting Instructions

I see no attached logs.

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Answer Match 49.98%

Some time ago, someone sent me a link on MSN. I clicked on it, and it wanted me to sign in using my msn account so that I will get something good out of it (I forgot what exactly). But after doing so, I realised that it's a virus and my messenger has been full of problems since then.

Firstly, a lot of my messages doesn't get through to the other person whom I'm talking to. I can type and type many types but it will just say "error". Secondly, the msn keeps logging out by itself, when I have done absolutely nothing. This occurs so frequently that I have difficulty making a conversation with someone. Thirdly, and most importantly, I keep sending similar links to others, even when I'm logged off. The links look like this kind:

I tried looking for a solutions online. There was one available, but apparently it was for a different kind of virus. The one I found was for the virus you get when you accept a .pic file, and you get solve the problem by deleting the file. But in this case I didn't accept any file. I just logged into a website using my account. No solutions were found for this kind of problems.

Does anyone know how to solve this problem? I really want to fix it as soon as possible, because I'm like troubling all my friends by sending them links. I've also caused one of them to get infected...

A:MSN problem - unable to find solution

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

If you're not receiving help elsewhere and still require assistance for this issue, please follow the process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post/attach as instructed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your next reply.


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