Tech Problem Aggregator

Microsoft Optional Update Windows Live Essentials - yes or no?

Q: Microsoft Optional Update Windows Live Essentials - yes or no?

Apparently I already have a version of this on one of my computers because the optional update failed to update and said there was already a version on the computer. I am running Windows 7 upgrade over Vista on this particular machine.

I am having all kinds of permissions problems with this machine and am very disgusted with Microsoft right now and really want as little of their crap software on my machines as possible. Is Windows Live Essentials worth keeping? I don't use it but maybe that is because I don't know what to use it for.

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Answer Match 81.06%

Dear Forum,

I have noticed in my control panel the following programs:

Windows Live Essential 2011

Windows Live Mesh - in various languages

Microsoft Silverlight

I have read in various items on Google and I am not too sure whether or not to delete the various programs and what they do?

Could someone please assist me on what I can delete or keep?

Should I consider deleting any of the programs on the following skydrive items?

I am looking at cleaning up how much is on my computer that is not required.

A:Do you require Microsoft Live Mesh, Live Essentials and Microsoft Silv

Live Mesh is no longer supported. It was replaced by SkyDrive.
Silverlight may be needed to watch some videos, mostly on Microsoft Sites.
Windows Live Essentials has a number of programs among them Windows Live Mail Client, Windows Live Movie Maker and others.

5 more replies
Answer Match 80.22%

Does anyone know why Microsoft canceled support/discontinued Microsoft Expression Web and why Windows Live Essentials, especially Windows Live Writer hasn't been updated in years? Both are great products but Windows Live Writer is my heartbeat but I stopped using it as i realized that Wordpress' dashboard is easier to work with now as it has been updated and I can upload my image galleries for a post flawlessly in WP's dashboard.

Windows Live Writer can't upload WordPress galleries to the WordPress site directly. It can only work with Picasa and OneDrive and the files are stored on those accounts while only the thumbnails get publisher to my WordPress site. I can't get the thumbnails to work in this manner anymore either as when i try to upload galleries using Windows Live Writer I get error messages saying it won't go through. That's why I stopped using Live Writer.

Expression Web seems okay but Adobe Muse can do better effects but I don't use Muse right now as it is problematic. If Muse and Expression Web were somehow fused, not by a company merger but shared the same features I would be all up for buying software like that. But my cousin who is a techie purchased Muse and Expression Web several years ago and was using them briefly and regretted using Expression Web as it is so basic and primitive. Adobe Muse is too tricky and the items never stay where you place them. I have seen people work with Muse at work and in tutorials but unfortunately all my... Read more

A:Windows Live Essentials Updates + Microsoft Expression Web

Expression Web is still available, just has been made free with little or no support. Microsoft seems to do well in reducing costs when things don't sell well due to competition from third-party products. As with all software one has to consider the advantages and disadvantages for their needs. I had to drop FrontPage when I went with the 64-bit version of Office 2010 and Expression Web is fine for my need. As for WordPress that was recommended by my Domain Host, I just couldn't get around the blogging part so do not use it. Serif has a product called WebPlus [ WebPlus X7 - Easy to use and professional web design software from Serif ] that seems useful but since they've moved all their offices to the UK my MasterCard and Visa cards get blocked by the card company 'due to high card fraud from the UK' so I'll keep my eyes open for alternatives.

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Answer Match 78.96%

I just received notification from the automatic update service that Windows wants to install a 156MB Windows Live Essentials update. 156 megs! Except for Security Essentials I use none of the programs involved in this update. Can someone please tell me why I NEED to install this update. I'm not familiar enough with Win 7 just to dismiss it, but I'm not inclined to install this massive update. Any opinions from Windows 7 experts?

A:Windows Live Essentials Update

If you have any previous versions of Windows Live essentials installed the Windows will want to update it. As it's optional you don't need to install it if you don't want to. The size is the estimated size once ALL items have been installed.

You can, however, choose only to install certain parts if you wish once you download and run the installer


4 more replies
Answer Match 78.54%

I have downloaded Microsoft essentials 2012 twice and get error message 0X80040705. I only want the windows live mail program not all the other ones included. I left a check mark in only win live mail. Both times I get this error message and it also has
dotnet 40 after the error code. I have this program on my laptop that is dying and want to put it on this laptop. I'd try to just transfer it from the old laptop but not sure just how to do it or if it can be done.

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Answer Match 78.12%

Did a Windows Live Essentials update, after which, my email contacts were all gone.

I did system restore, exported the old addys to a folder.
After closing Windows Live Mail, I could not reopen without re-doing the update install. So, I did.

When I went to the CONTACTS tab (bottom left) it never really opens.
It clears the emails or calendar, from the main window but leaves the same 'ribbon'
(or task bar or whatever at the top). It doesn't show the options that should be there for 'contacts' (no import/export/etc).

If it matters, I do not sign in to Windows Live Mail. When I open it, there's always a a popup that says I've tried to sign-in too many times with the wrong info.
I hit cancel, the popup goes bye-bye and I can use mail. Until now. Ugh!


A:Contacts gone after Windows Live Essentials update

If you don't use Hotmail as your main mail account, I suggest getting one, store all your contacts on it via its website, then use it to sign-in to WLM. Next, add the email accounts you do use then delete the Hotmail account you signed-in with.

5 more replies
Answer Match 78.12%

I admin that I installed Windows Live Essentials a few days back. I didn't like it (sidebar: it made dealing with my many Outlook accounts a pain, but that's another discussion). So, I removed it.

Now, I just checked for updates and Windows Live Essentials was in my list to install. I installed everything except Windows Live Essentials. How do I remove it from the list?

I have tried rebooting since my successful update of the patches I wanted.

I looked in the SoftwareDistribution folder, thinking maybe there was a single file that I could remove, but there's my entire history of updates there, which I don't want to mess with.

I certainly don't want some other user on the machine to OK the install, so I would like to hide it. Steps? Thanks.

A:How do I decline Windows Live Essentials Update?

Right click on it and select hide update.

3 more replies
Answer Match 78.12%

Hello all

I hope this is the correct forum to post.

I have Windows Vista 32 bit OS.

A New update icon has been showing on my tool bar but I have had problems installing these updates. However I have just looked at my history and can see that Windows Live Essentials 2011 KB2434419 has successfully installed just a short time ago at my last attempt. I should add that I cannot find Windows Essentials when I search All Programs. Should I have it, do I need it?

However the install icon is still showing and it says 1 important update selected 156.0 MB (which I thought was the one that has just installed), I can also see 1 optional update which is Windows Powershell 2.0 and WinRM 2.0 for Windows KB968930

I am at a loss to know how to deal with these updates, can you help please?


A:Windows Live Essentials Update Problem

hi Busydee, We need to know definitavley if this is the same update you already have on the machine, so check update number with whats installed.

first off you need to install all updates that come through the update utility, taking note to see if the same update then re-emerges and wants to re install again. then we can talk about failed updates.

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Answer Match 78.12%

anyone having problems with the windows latest update ? , ref kb2434419 windows live essentials i have been trying to down load it for over 2 hours and its still at 50% on both pc and lap top , running windows 7

A:Solved: windows live essentials update

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Answer Match 78.12%

I has problem to update windows live essentials 2011 (kb2434419)?
during update,message error show this

could?t install programs.
You already have different build flavor of windows live.
If you want to install this version,first uninstall the version that is installed on your computer.


so,what should i do,

A:failed to update windows live essentials

What operating system are you using. This is the Win 98/ME forum.


5 more replies
Answer Match 77.7%

Hello! For about the past two years I've been having troubles with Windows Update, and it's pretty much stopped checking for updates and updating in general. I didn't think much of it, but now I feel like it's affecting MSE.
Recently I had an issue with updating it, so I had to uninstall it via the Microsoft Support website because I couldn't uninstall it normally. But when I triy to reinstall it, it gets to about the point where it seems like it's installing, and then it stops and says there was an error with the installation. I've tried just about every suggestion and troubleshooting that the Microsoft website offers me, but nothing seems to be working.
I've ran Malware Bytes, Windows Defender, TDSSKiller, and even Microsoft Security Scanner; nothing detects any malware or spyware, so I'm getting the feeling that something might be corrupted! I made another post more in depth about it here, but I feel like I might not get any good help.
If anyone has any suggestions or solutions, I'd really appreciate it!!

A:Can't reinstall Microsoft Security Essentials and Windows Update won't update

Check the Windows System files integrity
open the Command Prompt as Administrator (Tutorial)
type the following command and press Enter:
sfc /scannow
Note: This may take some time to finish.if it doesn't say "No integrity violations found" them do this:
In the command prompt window, type or Copy & Paste the following:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"

Close the command prompt.
Attach to your post the sfcdetails.txt file that was just placed on your Desktop
You can safely delete the sfcdetails.txt file afterwards if you like

7 more replies
Answer Match 77.7%

I cannot get to Windows Update, or update Microsoft Security Essentials Virus and Spyware Definitions. Windows UpdateError number: 0x80070424] The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.MSEError Code: 0x80070424Error Description: Security Essentials couldn't install the definition updates. Please try again later. I used one of your topics to remove Internet XP Security 2011 the other day. I reinstalled IE and reset the IE default settings I got IE to stop doing browser redirects on Google searches.Malwarebytes and SuperAntiSpyware says I'm clean. RKill finds no processes to be stopped.OSWindows XP ProfessionalThank you in advance for your consideration.

A:Failure: Update Microsoft Security Essentials or Windows Update

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C... Read more

10 more replies
Answer Match 77.28%


I have Windows Vista Home Premium and it is 64 bit. I have been trying to install an update titled "Windows Live Essentials 2011 (KB2434419)" since 19/10/2010 when it was released but I have been unable to, because as soon as I try to do the update I get the message "Error(s) found: Code 800401E4. Windows Update encountered an unknown error".

I have been searching for a solution to this error for months by trawling through other discussions online but have found nothing of use. I really want to get rid of this annoying message. Other updates that have come after this do not work either ("Windows Internet Explorer 9 for Windows Vista for x64-based systems", "Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2467175)", "Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2467174)").

Something else of note is that there is also an optional update entitled "Realtek driver update for Realtek PCIe GBE Family Controller" that will not update either. In any combination of these updates (either both or either one of them selected) the update does not work and the same error message is given.

I was suggested to uninstall Windows Live and reinstall, but this brought to light a different problem: the "Uninstall" feature of the control panel does not appear to be working as whenever I try to click on ANYTHING on that list (be it Wi... Read more

A:Windows Live Essentials 2011 update issues

This may help with the initial error
Code 80040E14. Error: One or more errors occurred during processing of command

9 more replies
Answer Match 77.28%

Ihave been searching for a couple of weeks or more for a solution to this and have tried variou things that were suggested after I googled the error,the last one was uninstall live essentials and reinstall it .....but after I. Uninstalled it, it would not reinstall and now I am left with no email account or any of the other parts of live essentials please can anyone advise me?

A:windows live essentials error 0x80040609 cannot update it

What happens when you try the re-install? Have you tried a repair - if you still have WLE in the Control Panel => Programs and features.

Did you download a fresh copy of WLE?

9 more replies
Answer Match 76.86%

Hello, I previously has Norton on my computer with an expired subscription. A Norton pop up kept appearing, the scan wouldnt run and my laptop kept turning itself off. I uninstalled Norton and the problem with turning off has resolved. I then downloaded Microsoft Security Essentials to use as my virus scanner. It installed OK but would not update. I posted this problem on another forum here: and after following the instructions it started working. However when following those steps I noticed my Windows Update will not update, and hasnt done since May! If I click on update the green bar moves but never gets anywhere, ive left it for 15min+ and it just keeps saying its checking for update. Now Security Essentials is doing the same as before, getting halfway through updating and stopping, and when I go to close it its says its not responsing, as does windows updater.

On the last forum it was suggested there may be underlying issues and after googling my problem I came across this forum which I am now going to use from now on. I dont know anything about computers and have no idea how to go about investigating this myself so any help at all is greatly appreciated. Thanks very much for taking the time to read this.

DDS (Ver_10-11-10.01) - NTFSx86
Run by Rea at 11:29:30.95 on 24/11/2010
Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_22
Microsoft? Windows Vista? ... Read more

A:Windows Update and Microsoft Security Essentials will not update

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

22 more replies
Answer Match 76.02%

Have been using this program for months now on windows 10 32 bit, and I get an email saying that MS are making changes to Outlook servers and to patch WLM 2012 and a download link.

I applied the patch and now after a few seconds of being open WLM 2012 crashes while updating the calendar.

Anyone know a fix for this? I have taken the patch off by repairing Windows essentials 2012 from the Programs and features dialog, but anyone know why this patch causes WLM to crash after a few seconds?


A:Update for Windows Live Essentials Mail 2012 (KB3093594) kills WLM

Repaired WLM 2012 through Program and features and then re-applied the patch, seems solved now.

1 more replies
Answer Match 75.6%

Hey peeps, just thought i'd give you all a heads up, got a notification from windows update telling me that there are new updates available, these updates are windows live essentials and microsoft security essentials.

These consist of several programs:

Microsoft security essentials is a new program developed by microsoft which takes a new look at windows defender, there's a new, cleaner interface, new icon, and seems pretty fast after the first quick scan... screenshot below:

live essentials is the same live essentials pack you get from the microsoft live site, not much new here, bing bar is included instead of the live search bar, that is all.


A:Microsoft Security Essentials - Windows Update

Thanks for the update.

MSE gave me a pop-up advising me there was an upgrade and inviting me to download and install it which I did. To be honest, I really didn't pay enough attention to the program (except when I got it a while back and set it up) so I don't really see much of any difference in the looks. I have noticed it does scan a bit quicker though - so an MS update/upgrade that actually improved things for a change.

I downloaded the whole Essentials 2011 Suite about a week ago or so. I like some of the changes and not some of the others. I preferred the Live Toolbar to the Bing toolbar - you could customize it more and could give more space to the search box (which I can't seem to be able to widen and think it can't be done). I also wish there were a way to turn off the alert just because I have pop-ups enabled - it should allow you to disable alerts for the items you choose to enable so if a real alert occurs you can notice it. While I like WLM better than Windows Mail, I'm still having trouble connecting to one of my newsgroups (but otherwise it works fine) - though I rarely use it except for newsgroups as I use Outlook 2007 instead. I'm on the fence about Messenger. It seems to take up too much of the screen now with details I'm not really interested in (but end up reviewing because they're there). I don't really use the other applications but downloaded them anyway so I'd be able to fire them up to help answer questions about them in the forum.

Appr... Read more

1 more replies
Answer Match 74.76%

i have a couple of probs these are the ones i can think of right now:

my MSE freezes when doing a full scan it doesn't start at all or freezes at C:\Windows\System32\CodeIntegrity\driver.stl
that sfc/scannow only reaches 43% and then stops
windows live messenger wont open{have unninstalled since then}
all new downloads like songs and such have a unknown account in security with the name Account Unknown (s-1-5-5-0-191954)
all my old shortcuts in my start/all programs never came back
and a few installed updates i cant find in list so my computer keeps trying to install those updates because it cant find them even though they are already installed
and at times when i do something on my computer witch needs administrators permision my computer wont open that and i have to restart my computer to use it.

wich i searched help for and that person sent me here from

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.4.1
Run by Falconi at 22:40:11 on 2012-07-29
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.2036.737 [GMT -4:00]
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
============== Running Processes ============... Read more

A:Problems with microsoft security essentials and windows update

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

27 more replies
Answer Match 74.76%

MSE just had its real time protection turned on, as I apparently did not verify my Windows genuine status, even though I'm positive I did. I didn't see any button to run a check, so I tried to turn on real-time Security Essentials couldn't turn on real time-protection This operation returned because the timeout period expired. Click help for more information about this problem. Error code: 0x800705b4 So I didn't feel like dealing with this, and just decided to do an uninstall/re-install. When I tried THAT (via add/remove programs in control panel), I got this message: The Security Essentials Installation Wizard is missing a filter manager rollup package needed to complete the installation. To continue installing Security Essentials, you must first download the required package. (I click it, and nothing happens) I googled this problem, and found a possible solution on the Microsoft support forums, which was to do a Windows Update. So I try THAT, and even that won't even load, as I get THIS message: The requested lookup key was not found in any active activation context. Talk about annoying. Help is appreciated, because I really don't know what to do now!

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Answer Match 74.34%

Recently I installed an update for Windows Live Essentials 2011 (KB2434419), which came with a 'new look' version of Hotmail - Windows Live Mail 2011.

Since then I've had nothing but annoying issues with Hotmail, and it's settings and configurations. Issues which at times have caused parts of it to close down, and which have also created merry hell with the text of the emails.

First of all was this crazy warning message, which appeared each time I opened my Hotmail account:

A check of Problems Reports and Solutions showed that I was experiencing a major difficulty - an APPCRASH with Hotmail, but I didn't have a clue about how to fix it. This is the View of the Problem Details;

After considering the problem and the impasse that I was faced with, I decided to do the following in an attempt to create a 'workaround' of the problem, and to hopefully resolve the issues I was having;

1. I did a System Restore, back to the Restore Point immediately before I had downloaded and installed the latest Windows Updates, including KB2434419 - Update for Windows Live Essentials 2011, of which Windows Live Mail [Hotmail] is only one part.

2. After the Restore Point had been confirmed and my Laptop restarted [Rebooted] I then confirmed with a search of Windows Update, that KB2434419 was ready to reinstall to the Laptop. The Update for Windows Live Mail [Hotmail] was successfully reinstalled.

This method seems to have fixed the APPCRASH issues described above, because the Hot... Read more

A:Latest Windows Live Essentials 2011 Update [KB2434419] has corrupted Hotmail accounts

I've downloaded the full Windows Live Essentials 2011 and Windows Live Mail is a totally separate application from my Hotmail account (at least it is for me). Although my Hotlook account looks a little different, it is essentially the same as it has always been with a few more options (when accessed through the Bing Toolbar which is how I do it). It does NOT open Windows Live Mail 2011. It goes instead to my online Hotline account which is perfectly fine.

Were you previously using a prior version of Windows Live Mail or Windows Mail as the client for your Hotmail account instead of just using the direct online version? Have you tried going to the online version of Hotmail and checking if things are mucked up there or if that's only in Windows Live Mail? I suspect the problem is with Windows Live Mail and not with Hotmail.

I hope this helps. Let me know, and we'll see what we can come up with to fix the problem. Maybe you should consider uninstalling the update and see if that fixes the problem (unless you think that cured the larger problem). In either case, then maybe the best thing to do would be to seek help in the Windows Live Mail Forums where they know a lot more about it than we do.

Good luck!

14 more replies
Answer Match 74.34%

Hi forum,

I'm having some problem about a week ago with Microsoft security essentials bugging out on me and not opening or updating. Basically the message I got on opening MSE was windows cannot access specified path or file. You may not have the appropriate permission to access the file. Upon reading this about a week ago, I think! I proceeded to foolishly downloading a Zeroroot access program and a few MSE alternatives. Since then I have still been unable to re-install MSE by deleting all components in the registry.

The error code I get with trying to re-install MSE is 0x80070643

Having then unistalled the zeroaccess program and the previous alternative antivirus programs, I still cannot get MSE working, and I now have a windows 7 update error. The new system update I believe may be to do with security as-well!! The error code on doing a windows 7 update is 80070005, and it did cut out at 9% every time. (although now I think it is just 0%)
Can someone please help me as I have had a very successful streak of avoiding viruses by always usin MSE. I don't want, and can't afford to get a virus attack, not to mention Im runnign windows 7 ultimate so I need the windows 7 updates too because the ultimate can be dodgy sometimes. Nb the update I cannot do is 1.4mb but I am anticipating windows will throw me a new update any day soon which could be anywhere from 30mb to 200mb and it could fail all of it leaving me prone to attacks.

I can post my specs, ... Read more

A:microsoft security essentials not working and windows update error

Hi graphic333 welcome to SevenForums

Download the two programs below

Run Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place file into your desktop

Place a check mark next to the following options
⬜ Internet Services
⬜ Windows Firewall
⬜ System Restore
⬜ Security Center
⬜ Windows Update
⬜ Windows Defender
Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it ... Read more

9 more replies
Answer Match 74.34%

I can not get Windows 7 Update to work at all.  I receive a message that the service is currently not running and to restart the computer.  This does nothing.  I have gone into services under "services.msc" and windows update is not listed as running or stopped.
I came across this issue while trying to get Microsoft Security Essentials to update.  I keep getting an error code.  Of course now that I am writing this and try to get the error code to reference, the update works.  The MSE not updating is a chronic problem for me.
I am still fairly new to the forum, so please let me know if there is additional information, or I make a slip-up.
Thank you.

A:Windows 7 update and Microsoft Security Essentials not working properly

So is MSE updating now as well as Windows Update? Do you still have the problem or did it somewhat fix itself? If it continues to happen, write down the error code as it is printed on your screen and post it here.

11 more replies
Answer Match 73.5%

Does anybody have any idea why Microsoft would offer the Bing Bar as an optional update, I installed it, but thought it was kind of weird for them to be offering it to us through Windows Update, as when I tried it I did it manual from the internet

A:New Optional Update from Microsoft

Hello Techtitan,

If you already had the Bing Bar toolbar installed, then it would see updates for it in Windows Updates if you had the "Give me updates for other Microsoft products....." setting checked.


If you had the Show me detailed notifications when new Microsoft software is available setting checked.

Updates: frequently asked questions

Software notifications will periodically let you know about new programs that can enhance your experiences with your computer and the Internet. You can choose to receive detailed notification messages letting you know when a new program is available for download and installation. When you get a notification, you can review what's being offered, and get more details. You can install the programs if you like what you see. The notification will appear for a limited time, and you can close it if you're not interested.

Hope this helps.

2 more replies
Answer Match 73.08%

Hi everyone,

I'm having an issue that I just noticed today. Originally, when I would click on links in Google, I would get redirected to some random advertisement site. That was a red flag to me, so I ran Malwarebytes' Anti-Malware and went ahead and deleted whatever it found. Then, I started noticing that my Microsoft Security Essentials is not working. It says "Security Essentials is not monitoring your computer because the program's service stopped. You should restart it now." When I click to start it, I get the following message: "Couldn't start the Security Essentials service. The specified service does not exist as an installed service. Error code: 0x80070424." This raised another alarm for me as that usually is a sign of an infection, I believe. I then went to my control panel to check on Windows Update and noticed that the icon for it is just the red shield thing with an X in it. When I click to check for updates, I get: "Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer." I also noticed a little bubble on the Windows Update screen that says, "Find out more about free software from (null). Click here for details." I can't say that I've ever seen that there before, so it's a bit suspicious. Lastly, when I go to check on Windows Firewall, I see it in red and saying "Windows Firewall is not using the recommended settings to ... Read more

A:Problem with Microsoft Security Essentials, Windows Update, and Windows Firewall

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

1 more replies
Answer Match 72.66%

Microsoft lists this as an optional update. I am running Windows 7 upgrade over Vista and have had a lot of problems with permissions and so am disgusted with Microsoft right now and leery of installing any more of their crappy software.

Is Silverlight the typical Microsoft crap or something you think I should install?

A:Microsoft Optional Update Silverlight - yes or no?

The critical and hardware Microsoft Updates are very necessary. Silverlight enhances some Internet video playback. I view Netflix streaming video. Without installing Silverlight, I couldn't do this viewing. If you use Windows Live, Silverlight is necessary for those features, When you upgraded to Windows 7 over Vista, you should have backed up your files and deleted the Vista partition on the hard drive at the start of the Windows 7 install

8 more replies
Answer Match 72.66%

I tried removing the root kit with malware bytes with no success. I did however remove 10 trojans though.
I can't start the services needed to run my security stuff. I'm scared!

A:Found Rootkit.0access with Malwarebytes. It has diabled Microsoft Security Essentials, Windows Update and Windows Firewall.

please do the following:download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) ... Read more

5 more replies
Answer Match 69.72%

I am on top of all downloads. However, I keep getting a notice than an update is available to download. When I check, it is always Live Essentials. I didn't know what it was, so I went on line to check it out. I'm not interested.
Query: how can I let Microsoft to stop sending me those daily (or more) notifications that this update is available. I have been all over the help on my computer. As you may well imagine, even given the fact that I am a total non-techie, I couldn't find anything that remotely addressed my issue.
I am hoping that the Forum can help me.
As you may imagine, this is really beyond annoying.
Many thanks ...

A:Don't Want to Install Essentials Live Update

Welcome to Windows Seven Forums.

Open Windows Updates, right-click the updates you don't want then choose Hide.

You won't be offered them unless you unhide them again.

8 more replies
Answer Match 69.3%

Today it was an attempt to update Microsoft Security Essentials. Error code 80070005. Aaaaarrrggghhh

A:Update error 8007005 with microsoft security essentials update

Bardos mate are you the only user ie the administrator? see this windows update error 80070005 < typical of a few Google hits.

This thread too might have been better in the Updates section too mate as therein lie the members who are most likely to help out. But no matter I am sure someone will eventually see it that knows more than I do.

9 more replies
Answer Match 69.3%

So I finally have all my drivers installed after doing a clean install of Windows 7. Now I need to know the Essentials that I basically have to need to run some programs. Because I can't install Skype or Snag It or anything really like that, I keep getting erros. This is all I have installed so far (Picture):

Thanks in advance! :P

A:Windows 7 Essentials (Not Microsoft Essentials) After clean install

What error's are you getting?

9 more replies
Answer Match 68.88%

I downloaded Windows Live Essentials for the messenger but now I would like to unistall it. I went to Uninstall/Change Programs in my control panel to uninstall it and I noticed a program called Windows Live Mesh activex control for remote connections. What is that for? and can I uninstall that as well? My dilemma here is that I cannot seem to uninstall Windows Live Essentiials. I double clicked on it in the Uninstall/Change Programs list and and was given a window that gave me the options:
1)remove one or more Windows Live Programs
2)Repair all Windows Live Programs

I clicked on the first option but it never let me choose which programs to uninstall. It just quickly flashed a window that said "uninstalling" and then it showed me "Done! Your programs you selected have been uninstalled." I didn't get to select anything to uninstall though. In the end, Windows Live essential is still installed and I can't get rid of it.

Any suggestions guys?

A:Uninstalling Windows Live Essentials and windows live mesh activex control for remote connections

Someone else will have to advise you regarding Windows Live Mesh. I know nothing about that. For Windows Live Essentials: If you cannot remove WLE using add remove programs try Revo Uninstaller. If I remember correctly it will not ask which components you want to remove.Here is how to use Revo Uninstaller: 1) First we download it from here: Revo Uninstaller Free Version. Scroll down the page for the free version download. You can skip this Step if you already have it installed. However, you may need to update it. If you have it installed already, and you need to update it, go ahead and open it up and click the AutoUpdate Icon next to Help. The use of this program makes registry changes based upon what you select for removal from the Registry. Before running Revo Uninstaller please run ERUNT before proceeding to back up your registry in case you make a mistake. 2) Select the Program to remove from the list of programs and click the Uninstall button: 3) After selecting the program you want to remove, and confirming you want to uninstall the program, then you will want to select the Advanced Option: 4) Click Next. This will start the uninstaller for the application you picked. When the uninstaller is done, and it proves to be successful, and a reboot is required, then select NO and continue the below steps. 5) Follow the prompts during the uninstallation of the application. Once it closes you will be at this window: 6) Click Next again. Once the window is do... Read more

3 more replies
Answer Match 68.88%

When I download and install Microsoft Security Essentials update #2520039 I end up with a full page error message in Live Mail. I have tried various means to work around this without success and would appreciate any assistance anyone can provide.

A:Update 2520039 Msft Live Essentials

Are all other Windows Updates installed, including Windows 7 SP1?

kb2520039 should have installed via Windows Updates a few weeks ago -

1 more replies
Answer Match 68.04%

If I install the update, I lose my complete e-mail address/contact list. If I don't install the update I can't open my Live Mail at all. I miss Outlook Express SO much! I'm a senior and I don't need Live Essentials bells and whistles.

A:Lost e-mail contacts after Live Essentials update

Welcome to the forums JeanieD

Did you come across this page already?: How do I import and export email, contacts, and calendars with Windows Live Mail? - Import Email Messages or Back Up and Restore Windows Live Mail and

For outlook express, you could take a look at this tutorial: Windows Mail


9 more replies
Answer Match 67.2%

Is anyone else experiencing a problem with their Windows Live Mail after today's Microsoft Update?
I'm running Windows 7, x64-Edition on an Acer Aspire 5750. This morning all was well, I was able to use my Windows Live Mail successfully without any problems.
After the Microsoft Update (KB2670838) and restart this afternoon, the program appears to be very much messed up! The E-Mail Account "tree" down the left hand side of the program - when new mail is received no is no longer ledgeable - i.e. the number count updates but appears as though multiple numbers are printed on the same spot. Scrolling up and down the Account "tree" only makes the jumble appear like a mash of scribbles as the program fails to scroll but instead smears the characters as it scrolls.
Also the background colour is now black!!?? What's going on?!?! How can I undo this change. I've just tried to reinstall WLM but that has not fixed or solved the problem.
See attached screen shot from the program... It's now virtually unusable.

A:Windows Live Mail 2012 - Microsoft Update 27Feb2013

Hello - < < Microsoft link to details in the KB2670838 Update
Prerequisites -
To apply this update, you must be running Windows 7 SP1 or Windows Server 2008 R2 SP1.
Thank You -

7 more replies
Answer Match 67.2%

This is a actually a sub-thread under a separate discussion on the Windows Updates forum.

In connection with an inability to receive and install Vista updates-in-general over the past three days, it seems that I cannot update the definitions specific to Microsoft Security Essentials. The last automatic update of MSE was July 12, and attempting to download virus and spyware definitions right from the MSE panel now fails unconditionally.

Anyone else with this problem, or anyone with experience in doing some sort of 'manual install' to get around what may be a temporary hiccup in Microsoft Updates for Vista?

Running Vista-64 bit on a Dell desktop; using MSE version Thanks!

A:Cannot update Microsoft Security Essentials

Originally Posted by electrojim

Anyone else with this problem, or anyone with experience in doing some sort of 'manual install' to get around what may be a temporary hiccup in Microsoft Updates for Vista?

Hello again eloctrojim. I seem to be the only forum regular who is using MSE, and no I do not have this problem - perhaps because my Windows updates for the month of July were all successfully installed on Tuesday, whereas your system is still choking on them.

Try this: set Windows Update to "never check for updates." If you have disabled a Windows service, re-enable it. Restart the PC, then open MSE and try to manually update definitions via its Update tab (not by checking for Windows updates). Assuming this works, it might be a good time to try the solution for Windows updates suggested in your other thread.

2 more replies
Answer Match 67.2%

I have Vista, and it says that it cant install update because of "an Internet or Network connectivity problem."

A:Can't update microsoft security essentials

Hello .. do you have connectivity?
Is your system 32 or 64 bit and are you downloading the corresponding version?

17 more replies
Answer Match 67.2%

Firewall is not blocking MSE for sure. Internet connection is perfectly fine. Tried googling for some answers but nothing much about MSE. Does anyone have an answer?

A:Microsoft Security Essentials (MSE) won't update.

What do you mean by updating... install the daily updates of new virus definitions?
Do other windows update patches download and install nicely?

4 more replies
Answer Match 67.2%

0x80240022 is the error message I'm getting when I try to update Microsoft Security Essentials. In addition, my Windows Update won't work correctly. There are updates available, but they won't install correctly. Please help! (Thank you!!)

A:Microsoft Security Essentials won't update

Please do the following:Please download DDS from either of these linksLINK 1 LINK 2and save it to your desktop.Disable any script blocking protection Double click dds to run the tool. When done, two DDS.txt's will open. Save both reports to your desktop.---------------------------------------------------Please include the contents of the following in your next reply:DDS.txtAttach.txt. NEXTPlease download aswMBR to your desktop.Double click the aswMBR.exe icon to run itWhen asked if you want to download Avast's virus definitions please select Yes.Click the Scan button to start the scanOn completion of the scan, click the save log button, save it to your desktop and post it in your next reply.You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well

13 more replies
Answer Match 66.36%

I just got this computers OS re-installed and it seems to already have a virus on it. I cant access, and I downloaded security essentials from a third party plugin, but it wont let me update it... help please. thanks!

Edit(2): erm... BTW I've seen this post before on this website, but It always said to not do what they said because it was for that user only...

Edit: sorry forgot the stuff here it is:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:32:15 AM, on 3/6/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie... Read more

A:Can't Access Microsoft or update Security Essentials


2 more replies
Answer Match 66.36%

MSE version has fixed my login problems I and others were experiencing with MSE Version 4.9. Seemed to only occur on some installations, such as under Windows Vista.

More replies
Answer Match 66.36%

I use Mozilla Firefox... the 1st answer in the MS Help says that I would have to make Explorer my default browser. Why? Is there a way around it? Plus if I did this I would lose all of my bookmarks, temp. files... and other stuff that I would not want to lose.
Any alternatives?
I'm using XP Prof. 32 bit
Please help!
Thanks in advance!
Char. in No. CA

A:Microsoft Essentials Security update not working

Make IE your default browser for the update, you won't loose any bookmarks etc. I switch between 3 different browsers and never loose anything.

6 more replies
Answer Match 66.36%

MSE's 1 time per day updating is puzzling to me. MSE says it's "up to date", even if there are updates waiting for it to download at the next check. That doesn't make sense to me? If MSE only needs 1 update a day to be "up to date", then why does MS put out 2,3,4 updates per day???

Why doesn't MS put out 1 update a day, and then MSE could download that update, and it would truly be "up to date" each day. MS feels that multiple daily updates are essential (or they wouldn't produce them), yet they program their AV to work the vast majority of the time, "out of date".

Something seems wrong here.

A:Microsoft Security Essentials Update Concern

I'd find it annoying if MSE kept saying that it was out of date two-four times a day! A comparison is MBAM (free version), it considers itself to be up to date if it is updated once in every 7 days.

I suspect most of this has to do with MSE staying fully optional to avoid court cases from competitors.

Besides, you can always set MSE to check for updates before it goes into scanning.

Quote: Originally Posted by DBone

MSE's 1 time per day updating is puzzling to me. MSE says it's "up to date", even if there are updates waiting for it to download at the next check. That doesn't make sense to me? If MSE only needs 1 update a day to be "up to date", then why does MS put out 2,3,4 updates per day???

Why doesn't MS put out 1 update a day, and then MSE could download that update, and it would truly be "up to date" each day. MS feels that multiple daily updates are essential (or they wouldn't produce them), yet they program their AV to work the vast majority of the time, "out of date".

Something seems wrong here.

5 more replies
Answer Match 66.36%

i recently formatted my hard drive and reinstalled my OS and then installed Microsoft Security Essentials. Everything was working very well, I was able to install Windows Updates etc, but then started getting the 0x80070002 error when trying to update MSE. I've done searches all over the web and nothing has helped. I did discover that if I turn the "Windows Update" service to either Manual or Automatic, instead of Automatic-Delayed Start it will update fine. However if it's set to Automatic and I reboot the machine it reverts back to Automatic Delayed start. If I change it to manual and then reboot it will stay on manual, however I don't think that's an ideal situation being then Windows Updates don't update automatically.

Does anyone have any advice, it would be greatly appreciated!

Thank you

A:0x80070002 when trying to update Microsoft Security Essentials

Hi I found this on that error You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services
another possibility is to uninstall MSE and reinstall How to manually uninstall Microsoft Security Essentials 2.0.1963 if you cannot uninstall it by using the Add or Remove Programs item
a further idea here Microsoft Security Essentials Error On Startup 0x80070002 - TheITBros

5 more replies
Answer Match 66.36%

One disadvantage of Microsoft Security Essentials (MSE) is that it uses Windows Update to update the virus definition files. If you disabled the Windows update for some reasons MSE won?t update anymore.
The MSE Update Utility can be used here to update MSE even if Windows Update is disabled.

A:Microsoft Security Essentials Update Utility

Why in the world are you disabling Windows Update? Just set it to "Never check for updates" if you want to manually do it. But disabling Windows Update altogether is just stupid, honestly. Might as well not even run an antivirus if you turn off your first line of defense.

4 more replies
Answer Match 66.36%

I'm running Vista 64-Bit, this update got hung up upon reboot and login.

After ten+ mins. & hardly any disk activity, decided to perform a system restore.

Could not find any information about this update, no change-log and no information why the update is "Important".

Update for Microsoft Security Essentials - (KB3140527)

This package will update Microsoft Security Essentials client on the user's machine.

More information:
Microsoft Security Essentials - Microsoft Windows

Help and Support:
Microsoft Security Essentials - Microsoft Windows

More replies
Answer Match 66.36%

Possibly bug in Microsoft Security Essentials in an update. The left (or right) mouse button take extra click(s) to work. I originally thought it was the mouse going bad, I switched mouse buttons in the control panel the same thing happen to the other button. I disabled real time scan briefly, then it worked a lot better. Anyway to report this bug?

A:Possible Mouse bug in Microsoft Security Essentials in an update

I have MSE and do not have the mouse button problem you have.

3 more replies
Answer Match 66.36%

first i have a pc that has an amd 9500 phenon processor a gfx m/b and 4 gigs of ddr2 pc6400 ocz ram with a windows vista ultimate x86 o/s

a couple of days ago my updates on ms security essentials stopped working i tried manually updating and i downloaded the definations from the microsoft site
still wouldn't install so then i tried to check my windows updates and it says this service is not running you may need to reboot i rebooted still nothin updates
i did a restore from th last normal point and that didnt work so i did a restore from the last update restore point still nothing malware bytes shows nothing and security essentials is out of date any help appreciated

A:microsoft security essentials wont update

i apologize for any inconvience but i was rechecking everything and some prankster had set my clock ahead a few hundred years hope this didnt affect my restore points
but now my updates work

2 more replies
Answer Match 66.36%

If left to its own devices, when does MSE update? I started using MSE recently, and so far, I find myself updating manually. I've installed MSE on a laptop, too, and after 2 days, I updated manually. I didn't find a setting for updating. Did I miss something? And I have Windows Update set to update automatically. Thanks.

A:Microsoft Security Essentials update question

Hello Arthur,

MSE updates are handled through Windows Update, so it should check for updates for when you have Windows Update set to.

Hope this helps,

9 more replies
Answer Match 65.52%

microsoft security essentials will not update or start and the same with Microsoft security defender

A:Microsoft security essentials wont update or start

Please download TDSSKiller from here and save it to your DesktopDoubleclick on TDSSKiller.exe to run the application, then click on Change parameters

Check Loaded Modules  and Detect TDLFS file system.  Do not check Verify file digital signatures (even though it is checked in the example)If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now

Click Start Scan and allow the scan process to run

If threats are detected select Skip for all of them unless I instruct you otherwiseClick Continue

Click Reboot computerPlease post the contents of  TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply===================================================aswMBR--------------------Download aswMBR and save it to your desktop.
Please disable your real time protection of any Antivirus, Antispyware or Antimalware programs temporarily. They will interfere and may cause unexpected results.If you need help to disable your protection programs see here and here.Double click the aswMBR.exe file to run it. Please allow when you are asked to download AVAST antivirus engine defs.Wait until the AV update is done, then click on the Scan button to start. The program will launch a scan.

When done, you will see Scan finished successfully. Please click on Save log and save the file to your desktop.

Please post the contents of the log in your next reply.NOTE:  aswMBR will create M... Read more

6 more replies
Answer Match 65.52%

Hello. I have Toshiba Satellite 505 with win 7, 6 gb ram, 64bit Intel Core 2 duo cpu, 2.20 ghz. I had mse since 12/30/09 and it was downloading and installing definitions and updates until recently. Eventually I uninstalled microsoft security essentials then reinstalled microsoft security essentials but now after I download mse, I get this message: "unable to find a volume for file extraction. please verify that you have the proper permission."
I have right clicked and have run as administrator.
Also, aftfer i uninstalled mse I started win defender but was unable to install those updates too. I kept getting the following messages each time I would try to update: " 0X80070008: not enough storage is available to process this command," or " EROR FOUND: 0x8007ee7 the server name or address coud not be resolved. requested header was not found."
I am able to install other programs fine, just microsoft products. Help!

A:microsoft securty essentials & win defender update issues

Well, I have ZERO faith in Microsoft anti-malware software, so you can guess what my recommendation would be: use different (and better!) software.

I installed MSE recently just to have another scanner (disabled active protection as I already have one), but I don't use it as my primary anti-malware. If you're having trouble reinstalling it, use something else instead.

You may already be infected, and that's why you can't update the software (a testament to the quality of MSE!). Or it may just be a screwy software/driver/OS issue that would only be fixed by a reinstall of the OS. We'll likely never know.

My recommendation: forget about MSE and WD, and get better anti-malware software (there are plenty of good free ones, just ask around), and use them instead of the Microsoft ones.

Avira, Avast!, SUPER Antispyware, Malwarebytes, AVG....these are all good programs to use.

MSE is still in version 1.0

The programs I listed have been around for a lot longer than MSE, and have a good reputation.

There's my 2 cents.

1 more replies
Answer Match 65.52%

Whenever I try to update I get an error code "80070005" If trying to install Microsoft Security Essentials I the get error code "0x80070006".
Can anyone tell me what these codes are and how to correct my problems. Thanks for the help.

A:Unable to update/Install Microsoft Security Essentials

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwar... Read more

1 more replies
Answer Match 65.52%

A year ago, I tried Windows 10 on my SONY Laptop, but had to uninstall it, and reinstalled Windows 7 Home Premium.
Thereafter, I was notified to install an optional update for the ATI Mobility Radeon HD 4250. Ever since then, I go through days of getting a green video window for Facebook and sometimes youtube videos (but 90% with Facebook videos).
Contacted Facebook but they are useless. Downloaded Flash player many different times, but no luck. Sometimes I can disable hardware acceleration and or check it, however, other times I can not see if hardware acceleration is enabled for HTML5 videos. I have
reinstalled the AMD ATI Mobility Radeon HD 4250 drivers several times, but the problem still comes and goes for days.
In the Action Center (under Maintenance) I keep getting a Hardware Error message. And try to download the fix but get ...
This solution could not be downloaded

Most likely causes:

Your computer was unable to download the solution at this time. Check to
make sure your computer is connected to the Internet, and then try to download
the solution again later.

Also here is a report of the Kernal problem:
Source  Windows
Summary  Video hardware error
Date  1/2/2016 1:50 PM   (many different dates appear here)
Status  Soluti... Read more

More replies
Answer Match 65.1%

The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts.
I looked in installed updates to uninstall it, and it is not there.
I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.

A:Optional update in windows update is giving me a blue screen.

It looks as though the update changed something in nvlddmkm.sys, and for some reason, it wasn't changed back when I did the system restore. I have no idea how to go about fixing it.

1 more replies
Answer Match 64.26%

Recently, a Windows update arrived called “Microsoft Security Essentials Client Update Package - KB2544035”. Since then my computer started malfunctioning. Whenever, I try to install the update, everything goes fine, and then suddenly goes blank and the desktop returns (but the Windows update screen had closed). When I open Windows update, it shows that the aforesaid update is not installed. And when I try to open Microsoft Security Essentials shortcut on my desktop, the machine is not able to find it and asks to delete it. I can’t even open Microsoft Security Essentials manually from Program files. Things return to normal on System Restore. But the Microsoft Security Essentials appears ‘potentially unprotected’ and asks for a full system scan. But before the scan is complete the Microsoft Security Essentials screen closes and the desktop returns once again. And, once again, when I try to open Microsoft Security Essentials shortcut on my desktop, the machine is not able to find it.

This problem has occurred twice already, and I’m very frustrated. I tried to full system scan in Safe Mode and that has not helped.

Please help.

A:Microsoft Security Essentials Client Update Package - KB2544035 error

10 more replies
Answer Match 63.84%

I've been doing alot of tweaking and downloading the last few days, so it could be anything. i wanted to check Microsoft update because for whatever reason, Live Messenger was not logging on and SkyDrive wasn't accessible on my laptop, when both work fine on my desktop. i tried to get to Microsoft update through Google, the link in my start menu, and even the link on the Microsoft homepage but they all ended up on Google with the URL staying as "". and it did this with both Chrome and IE7. also, for the last couple days, when i directly double click on the "(C:)" drive, an error pops up about not being able to find some "RECYCLER\" file, but when i type in "C:\" in the address bar, it gets there just fine. also, when i right click on "(C:)" i have the option to AutoPlay, and when i click "open" it asks me what program i would like to use to open "the file C:\". i am currently running an Avast virus scan, but it's a free program so i don't think it will get me very far... help would be greatly appreciated! oh and some programs i have been installing and uninstalling are Gladinet, windows live messenger from "" because the actual Microsoft site wasn't working (was told it was a broken link), VLC Media Player, Avast, F... Read more

A:microsoft update redirects to google, windows live apps stopped working, C:\ drive isn't responding right. unknown

so the trojan ended up not letting me run MalwareBytes, or any other powerful anti-malware software, and i was stuck. but after looking around the forums i decided to try renaming the "mbam.exe" file associated with MalwareBytes to mbam123.exe and it worked! it finally opened! however, it didn't let me update the rules file, but i was able to find a download from another post of a more recent update, and it installed just fine. with some anticipation i ran MalwareBytes and finally, it managed to beat this thing. or, i should say... these 12 things... here's the log:

Malwarebytes' Anti-Malware 1.34
Database version: 1863
Windows 5.1.2600 Service Pack 3

3/23/2009 11:16:58 PM
mbam-log-2009-03-23 (23-16-58).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 123886
Time elapsed: 50 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 8
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{90b5a95a-afd... Read more

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Answer Match 63.42%

I was downloading a file and Microsoft Security Essentials popped up with an alert about a potential threat. When I opened the pop-up, I was told there was a Severe threat Trojan and it was recommended to clean the computer to remove the Trojan. I allowed the program to remove the file. Shortly after I noticed while websurfing I kept being redirected to strange search sites and product sites. This only occurs when I am following a link resulting from a search engine query. There is no redirect when I copy the address directly into my browser. I thought maybe there was another virus so I ran Malwarebytes and after a full system scan there were no reported threats. I decided to update Microsoft Security Essentials because it originally detected this virus. Maybe the Virus Definitions were out of date... Anyway, I am unable to get the updates because the program keeps giving me an error message that I should check my internet connections and try again. I also keep getting Internet Explorer connection issues while web sites are trying to load. Some sites are taking forever to load and then fail. When I diagnose connection issues, the only helpful advise I get is to consult my owners manual...In the meanwhile I am able to use numerous other programs that require internet connections and aren't having any problem with them. I use a broadband connection and have full signal right now. I'm not sure if the Redirect problem and the connection/updates problem are connected, but ... Read more

A:Bing/Yahoo/Google Redirect and Microsoft Security Essentials update blocked

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.1.Please do not run any other tool untill instructed to do so!2.Please reply to this thread, do not start another!3.Please tell me about any problems that have occurred during the fix.4.Please tell me of any other symptoms you may be having as these can help also.5.Please try as much as possible not to run anything while executing a fix.If you follow these instructions, everything should go smoothly.Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.I would like to get a better look at your system, please do the following so I can get some more detailed logs.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.Download DDS:Please download DDS by... Read more

11 more replies
Answer Match 63%

I can not locate optional updates downloaded from Windows Update site and "confirmed" as successfully installed. I checked on View installed updates in the Program and Features caption in the Control Panel. The updates that are there are those categorized as Critical, High Priority or Important. The rest of those categorized as Optional are nowhere to be found, though confirmed as successfully installed in the View Update History in the Windows Update site. Can anyone please help.

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Answer Match 63%

Hello, I'm confused about Windows 8.1 Optional Update. There are 2 updates in optional tab. Should I update those files ? What would happen after I update ? I'm confused because those are not Important updates but Optional.

Here is the screenshot.

Thank You!

A:Windows 8.1 Optional Update

I always do as these are fixes for non-critical problems and will keep your system at optimum performance. I would do KB2962409 first as that was released in June, then do the KB2967917 which is a July update.


6 more replies
Answer Match 62.58%

Does anyone know if Microsoft is going to replace Windows Live Essentials as I heard on a cnet message forum administrator that Microsoft will no longer offer that suite or programs?

I used to use Windows Live Writer to blog but I needed more features, especially with uploading a set of pictures to a gallery in a post as if it were being uploaded to WordPress' gallery themselves.

Windows Live Mail and Live Writer have been awesome and since Windows Live Messenger was replaced by Skype, is it possible for Microsoft to replace Live Writer, Live Mail and other Live products?

A:Windows Live Essentials

I heard a while back that MS was dropping the "Live" branding on their products and I think they were re branding a lot of stuff with the "MSN" brand. Time will tell.


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Answer Match 62.58%

I'll tell you what I think shall I? I think that Microsoft doing away with Windows Live Essentials such as mail and messenger is wrong, they are basically trying to FORCE people who HATE skype (such as myself) to use it and outlook and I much prefer Live Mail and Messenger and now that I can't have either, I have no way to communicate with my family and friends except facebook which half of them don't even use and they HATE skype as much as I do! FOR FECK'S SAKE BRING WINDOWS LIVE MAIL AND MESSENGER BACK, MICROSOFT AND STOP FORCING PEOPLE TO DO THINGS YOUR WAY AND LET THEM FECKIN CHOOSE!!!!!!

A:Windows Live Essentials

Windows Live Essentials 2012 is still available and I run it on Windows 10. It has Mail but not Messenger.


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Answer Match 62.58%

Hello everyone...
Love you, hope you can help me,
I have been using Windows Live Essentials for a long time, until i started to have issues with it (many of them), so i have moved on to alternative software. (For e-mails i use strictly IncrediMail now, happy with it).
One of the issues was with Family Safety app - i installed it, used it, moved on to Norton Parental Control, the problem is every time i removed Family safety from my live account it kept coming back (just like in old horror movies), instead of Jason X i got Family Safety X, how bout Family Safety VS Norton Parental Control for a nice horror flick?
So i had to msconfig and just disable it there 9 not really a solution)
My major issue is that i can not uninstall Windows Live Essentials, and i have tried everything. Could not do it from control panel add remove programs, could not do it with the original install file, there is just no such option.

What should i do, i really want to get rid of it.

Thanks a lot in advance...

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Answer Match 62.58%

I am trying to uninstall Windows Live Essentials. I have tried to uninstall it through the control panel but that doesn't work. Windows live mail crashes every time I try to open an email with an attachment that can only be opened by windows live mail. So I figured that if I could remove the entire suite of windows live essentials and then reinstall it I could fix the problem. Other than using a big hammer I wonder how I can ever remove windows live essentials. Any help would be appreciated.

Tom C.

A:Windows Live Essentials

6 more replies
Answer Match 62.58%

Does anyone know if Windows Live Essentials is a required program for Windows 7? I see it sitting there in my list of programs sucking up about 86.5 MB of space, and I doubt I've even opened it up once. I just wanted to check if it has some important components...


A:Windows Live Essentials

Nope, not "essential". If you go to uninstall it, you will see which programs you can remove, and remove those.

3 more replies
Answer Match 62.58%

I'll tell you what I think shall I? I think that Microsoft doing away with Windows Live Essentials such as mail and messenger is wrong, they are basically trying to FORCE people who HATE skype (such as myself) to use it and outlook and I much prefer Live Mail and Messenger and now that I can't have either, I have no way to communicate with my family and friends except facebook which half of them don't even use and they HATE skype as much as I do! FOR FECK'S SAKE BRING WINDOWS LIVE MAIL AND MESSENGER BACK, MICROSOFT AND STOP FORCING PEOPLE TO DO THINGS YOUR WAY AND LET THEM FECKIN CHOOSE!!!!!!

A:Windows Live Essentials

Windows Live Essentials 2012 is still available and I run it on Windows 10. It has Mail but not Messenger.


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Answer Match 62.58%

I've tried everything to unistall and reinstall Windows Live Essentials and I mean everything. Is there anyway to do a clean instal?

A:Windows Live Essentials

You can try Microsoft Fixit. Start HERE:Fix problems with programs that can't be installed or uninstalled Click Run Now/RunAfter accepting there will be a very quick scan. When that is finsihed choose Detect problems and let me select the fixes to apply. You will be presented with 2 options: Installing and Uninstalling. Make your choice. Scroll to the list and choose Windows Live Essentials and follow the steps which will guide you through the process. Hopefully this will work.

1 more replies
Answer Match 62.58%

Has anybody had issues installing Windows Live Essentials?

I've already tried the online version that downloads only the utilities requested, and the full 134MB download version, but only "Writer" and "Silverlight" will install onto Windows 7 BETA x64.

What's up with that?

A:Windows Live Essentials

All installed for me on 32 and 64 bit

9 more replies
Answer Match 62.58%

hi people I know you guys are pretty damn good and very helpful but i just want to clear some things up with live essentials..

1. I have uninstalled live essential and it has taken out messenger that i use everyday..

2. Is there a standalone messenger version for 2010 or 2011 and where can i download it from. Without the essential package

When thinking about it will i still get that shitty essential package again with a standalone version of msn messenger, reason why i'm saying this is because a friend of mine recently installed msn messenger and he got the essential package and what annoys me is why is microsoft bundling programs together...

thanks guys for any help

A:Windows Live Essentials Help

I THINK that this is a stand alone.
Windows Live Messenger 2011

6 more replies
Answer Match 62.58%

Please could someone advise me how to get my show webcam feature back on the new messenger?
I really dislike the new features. I have tried using an older messenger, but as everyone will probably know, it forces you to install the newer version when you sign in

Thanks guys

A:Windows Live Essentials

Click your UserName, select Show Menu Bar. On the Menu Bar, select Actions, Video

Take it from there

3 more replies
Answer Match 62.58%

Hi i am unable to uninstall my windows live essentials.whenever i uninstall it from the add/remove programs, i get the uninstaller, when i press remove one or more programs, it just skips the selection page, and i am unable to select the programs i want to uninstall and brings me to the completed pop up where it says that the uninstallation is complete. Please advice

A:Windows live essentials

Get yourself RevoUninstaller. One is free the other costs a little. Any one of them is worthy of their name, and they will uninstall right from the roots. Just follow their instructions.

1 more replies
Answer Match 62.58%

I received notification that I have a update. It is Windows Live Essentials 2011. I run Vista 64 with service pack 2. I have windows live and apparently a older build that does not allow me to install the new program. The message state I have a older flavor build and the new build will not install over this older build. Suggestions? Remove my current build?

A:Windows Live Essentials.

Originally Posted by avgwarhawk

Remove my current build?


5 more replies
Answer Match 62.16%

With the recent advent of MS sending out "tracking updates" for Windows 7 users, I have become leery of any updates including this one which is optional. Not very much info and pretty ambiguous.

A:Windows Optional Update (KB3083324)

I pretty much hide all optional updates and only do Security Updates. As far as Optional Updates go, I look through each and decide if I really need it. For instance I did not install an optional update regarding the Russian Ruble or Lithuanian currency.
I do not understand what Microsoft is doing with these Windows Update Client updates. KB3075851 was for August and now they are pushing another for September? I update fine and hide these Client updates. I also make sure I check Do not install updates, only notify me and I uncheck Give me Recommended updates the same way I receive important updates.

2 more replies
Answer Match 62.16%

I opened up and saw the windows update options which included:
- Cumulative security update for IE9 kb2809289 (27Mb) (ticked by default)
- IE10 (69.1Mb) (unticked by default)

Would be ok to untick the ie9 update and tick the ie10 - which would mean that windows update will uninstall ie9 and install ie10?

A:Optional windows update IE10 and IE9

I found out why IE10 update option was unticked by default. It happens to need a platform update installed first which can cause problems. I'll let IE9 be for the meantime.

3 more replies
Answer Match 61.74%

Hi FolksIf anyone has an idea of why these 2 programs refuse to install on this DV6 laptop running Win7 and fully protected, I would be very interested to hear from you. There is no problem on my Vista or other Win 7 machines.Skype almost completes but then comes up with various error messages (which unfortunately I don't have with me at the moment) and LIVE almost completes and then says that it couldn't update one component so will abort the whole operation.I have been through the computer and deleted everything related to Skype and have run SFC with nothing showing up.Cheers, Rob

A:Skype and Windows Live Essentials

Turns out this problem was caused by corrupt System Files which Windows couldn't, or wouldn't, fix.

A reinstall did the trick.


4 more replies
Answer Match 61.74%

I know there has been discussion on this before but I am confused. I downloaded the update some time ago and got messages in Window Live Mail that I was not authorised and had tried too many times to log on so my account was blocked! I could get into Live Mail but my Contacts were not available any more. Fed up, I restored my computer to an earlier time.
I want to resize photos so, on advice I found, I did a selective update of Windows Live Essentials for just the Photo Program. However, the whole update installed itself and the Live Mail was defective again. I'm now back to a new restore point but still want the Photo Program. I am running AVG Anti-Virus protection.
Any advice greatly appreciated.


A:Windows Live Essentials 2011

Go to the Start orb and in the search type in appwiz.cpl and hit enter. Choose to Change the Live Essentials and choose to just uninstall Live Mail and leave everything else. If that doesn't work uninstall all of Essentials, and then reinstall it, but this time in the What to Install Window uncheck Live Mail part of the program.

3 more replies
Answer Match 61.74%

I wanted to download Windows Live Essentials. Although I have disabled firewall and all the antiviruses. Yet I get this message. How do I successfully download?

A:Downloading Windows Live Essentials

Hello rin,

First off, you should only ever have a single antivirus software as multiple antiviruses will get in the way of each other and cause havook in your system. in addition, if you were to uninstall any of them, you would need to use a special uninstaller tool, usually given out for free by the same company who makes the antivirus software.

There are various security softwares that you can use in additon to an antivirus, but only ever have a single antivirus at any one time.

Now, are you able to connect to the internet without any problems? Can you restart the computer and try again?

9 more replies
Answer Match 61.74%

I'm on Windows 7 with a DV7 64 bit laptop. I'm having problems with Windows Live Mail because when I click on inbox, sent. deleted etc nothing happens. The only way I can get to my mail is to use 'Find' or to go to my Plusnet account. All of this is a nuisance. I'm advised via Microsoft user groups that the best way of overcoming the problem is to uninstall windows Live Essentials and instructions on how to do this are on the Microsoft website. However, when I try I can't bring up the windows which would enable me to do so. ( see 'How to remove and reinstall Windows Live Rssentials - I can't get past 3 and 'uninstall' doesn't happen) Could this be because there is a slight modification to the Hp supplie software, and if so Can anyone tell me how I can uninstall then reinstall. Failing this it now looks as if I will have to go through the pain of full recovery to try to resolve the problem. Any help or suggestions would be greatly appreciated. GordonW

View Solution.

A:windows live essentials uninstall

This problem has now been resolved

5 more replies
Answer Match 61.74%

CAN NOT Get Windows Live Mail to run. (made a post last year , no help)

Anywho , Ive been having problems with Windows Live essentials for years now.
Wether it be a .dll or oracle 270 , 260 error. It worked about 2 years ago , then one day when updating to new Windows Live package it fails. I seen others get there windows live essential fixed , Id like mine to be fixed also

-Its installed.
-Ready to work with whoever to get it fixed and working again.

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Answer Match 61.74%

A couple of weeks ago Windows Live Essentials 2011 was Launched and I am happy to say that it is Stable, good Looking and Quick and easy to use. I think Microsoft has definitely made some good software for it. Please post your Reviews

See Windows Live Essentials 2011 For more Information

Many Thanks,

A:Windows Live Essentials 2011

Originally Posted by Shadowjk

A couple of weeks ago Windows Live Essentials 2011 was Launched and I am happy to say that it is Stable, good Looking and Quick and easy to use. I think Microsoft has definitely made some good software for it. Please post your Reviews

See Windows Live Essentials 2011 For more Information

Many Thanks,

I already have Windows Live Essentials installed around March 2008.
I am using the most current version of WLM, 14.0.0416.
What do I need to do if I install 2011 WLEssentials ?
Is the conversion automatic, particularly regarding my WLM ?

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Answer Match 61.74%

I get a pop up that says that I have updates to install. One is Windows Live Essentials 2011. When I try to download it, I get a msg that says: " Couldn't install programs. You already have different build flavor of Windows Live." Then under help I get " \If you want to install this version, first uninstall the version on your computer." I checked and Windows Live Essentials 2011 KB2434419 is listed several times as follows: Failed 10/21, successful 10/21, successful 10/27, successful 10/28. The pop up also has Error: 0x80280008.

If Live is already installed, why do I get an update notice? Do I need to uninstall all the other downloads? I have a folder Windows Live but no sub-folder or other folder that shows Live Essentials. Windows Live shows 30 updates over the last month or so. Do I need to uninstall the Windows Live Program. I have an uninstall program, Revo Uninstaller, that shows a Windows Live Essentials Program. Should I uninstall it? Basically, how many of these should I uninstall? Or how can I get the notice to download to stop appearing?


A:Windows Live Essentials 2011

16 more replies
Answer Match 61.74%

I can't remove in safe mode either.

A:Can't remove Windows live essentials.

Some ideas at;oq=&aqi=Louis

1 more replies
Answer Match 61.74%

I usually use Skype, but sometimes I use Windows Live Messenger. One day, I saw a newer version of this program, so here's what I did:
1) I downloaded the newest version
2) Installed.
When I was installing it, it deleted the old version. When I was installing the new version it installed in about 0.000000001 second. I was like: WT* . But when I click Close, nothing opens (The installation said, that if I click close, it will open). Then I opened Start --> Clicked All Programs --> Searched for a folder named Windows Live or something --> Found it --> Empty.

What should I do?

A:Windows Live Essentials Error

Welcome to Windows Seven Forums.

Which site did you download the updated version from?

Was it a genuine Microsoft site?

Something certainly doesn't sound right so I'd be inclined to run an anti-virus scan, and then use Microsoft's system restore to a point in time before you downloaded the update.

Malwarebytes is pretty good for this job.

You can get the latest version of Windows Live Messenger here.

Messenger - With Messenger, bring your conversations to life

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Answer Match 61.74%

Hi everyone!I have this frustrating problem with an installation of Windows Live Essentials on a Windows 7 (64bit) machine. I previously had Windows Live Messenger and Mail installed, but then installed Microsoft Office Outlook to replace Windows Live Mail. I attempted to uninstall Windows Live Essentials to no avail. I think messed around it and have tried ever so many registry tweaks, cleaners and scripts to try and remove all traces of the Essentials suite. It seems completely uninstalled (even now I can see no sign of any Windows Live product).On reinstalling Windows Live Essentials, I now get an error which is highly frustrating:I have tried the fixes for similiar errors but yet again to no avail. I appreciate any answers ThanksJay

A:Windows Live Essentials CANNOT install!

This is the best advice I see for your error code hr:0xX80070643See reply by Windows Live Shiela F here:

4 more replies
Answer Match 61.74%

Hello! I downloaded Windows Essentials 2011 ( it came in as a Windows Update) it got installed. Nothing but problems..missing components in Messenger, Continually reconnecting..When reconnecting causes Windows hardware fail sound ( device failed to connect sound). I tried to repair..did not work. Tried to restore mky computer to earlier date.."failed to restore message" Uninstalled several times. reinstalled continues to have missing components and continues to show the message that MSG is trying to reconnect with the windows sound alert........I contacted Microsoft and they suggested I install Windows live 2011/security ( which is an anti virus..I have AVG 9. on my computer. So when I went to download Microsoft it said I should uninstall AVG. So I contacted AVG for help and they had me send them some files. They said they could fix the problem. Well I haven't heard from them since Thursday and it is now Sunday. I have sent several emails and no response. Not even there auto reply! So I need help . I must have some kind of virus. ( or something). I did look on the internet and it looks like other people are having trouble with Windows Live 2011 also. But couldn't find any help. Thanks to anyone that can help......

A:Windows Live Essentials 2011

The correct way to remove AVG 2011 is through its program folder via Start > All Programs or by using Add/Remove Programs / Programs and Features in Vista/Windows 7.If for some reason the AVG uninstall failed using the normal method of Add/Remove, download and run the latest AVG installation file as described here. As noted on that page, do not use the AVG Removal tool which is intended for versions prior to 2011. When the AVG Installer windows appears choose the option to Remove and click Continue to allow the AVG 2011 uninstaller to run. Restart the computer when done.As a last resort you can use the uninstall/cleanup utility (AVG Remover) provided in AVG 2011+9.0+8.x Uninstall/Re-Install Instructions. After restarting and removing the folders, stop where instructed to Stop here if not re-installing.AVG Remover eliminates all the parts of your AVG installation from your computer, including registry items, installation files, user files, etc. AVG Remover is the last option to be used in case the AVG uninstall / repair installation process has failed repeatedly.AVG Download Tools: AVG RemoverIMPORTANT NOTE: Before removing your existing anti-virus, you should download and save the setup file for the anti-virus you are going to replace it with. After doing that, disconnect from the Internet, uninstall your current anti-virus, reboot and then install the replacement. Reboot again to ensure it is working properly before reconnecting to the Internet.

1 more replies
Answer Match 61.74%

Looking for a direct link to a windows live installation that is direct and offline?

Links would be appreciated, I cant seem to find any thanks...

A:Windows live essentials Offline...

Here you go: Essentials - Windows Live

That is pretty much a direct link.

Not sure what you mean by an offline link though. Are you looking for a source other than Microsoft's site?

3 more replies
Answer Match 61.74%

I'm relatively new to Win 7 Home Premium (64-bit) and have just discovered it doesn't include Windows Movie Maker which was on XP.
However, I noticed online Windows Movie Maker 2.6 is supposed to work with the above.
It downloaded fine but when I went into 'All Programs' and clicked on Windows Movie Maker, nothing happened.
I noticed also the icon next to it was a blank one and not a 'Windows' one.
Checking Add/Remove (I actually use Revo) the program was definitely installed.
Nevertheless, I uninstalled then reinstalled. No joy. I then uninstalled it completely.
I then noticed Windows Live Essentials contains the Movie Maker.
I selected only the 'Photo & Movie Maker' from the list and downloaded.
However, the same thing happened as with Windows Movie Maker 2.6. Also, same blank icon.
I must be missing something simple here.
Can anyone help?
Many thanks

A:Windows Live Essentials - not working?

Hello kwil

I have movie maker 2.6 installed and running fine here (same OS) and have the live essentials version also, what is strange is your having problems with other newly installed programs also. Where did you get the download from - Download: Windows Movie Maker 2.6 - Microsoft Download Center - Download Details
Any other recent problems installing programs.
Maybe a quick SFC scan and malware scan also for starters - SFC /SCANNOW Command - System File Checker


2 more replies
Answer Match 61.74%

Ok well the title pretty much tells all. I have tried going into Programs and Features and It show it but gives on option to uninstall. Help please!

A:Windows Live Essentials won't let me uninstall it!

Hello Ajnineinchnails,

Try the portable Revo Uninstaller. Hope it helps.

4 more replies
Answer Match 61.74%

after installing windows live essentials, i lost partial use of my dvd drive...i can burn to it, but can not read from it...when a disc is inserted it makes a whirring sound like its going to do something but nothing happens...everything looks as it should - the cd/dvd shows up in device manager (says working properly) and when i go to update driver i'm told my device is up to date...i'm using a sony vaio, windows 7 64-bit (i noticed that my dvd driver says 32-bit - don't know if this matters???)...i've looked online for a resolution but nothing seems to be of any help for my specific problem or too technical for me to understand...any ideas on how to easily fix this problem? i've been 8 days without it and am getting really frustrated. thanks.

A:windows live essentials screwed up my dvd - Help

7 more replies
Answer Match 61.74%

Hello Seven Forums,

I started out with Win7Pro that just had Windows Live Mail. Then came along Windows Live Mail Essentials 2011 which reported to the greatest thing since the wheel. However I really do not like the program, especialy the NAG to long into Windows Live using my ID etc. I have not been able to remove that NAG so I want to remove the essentials part but KEEP the garden variety of Windows Live Mail. 6 moths ago I did this but it removed windows live mail so had to download it from Microsoft and re-install it, so I would like a better uninstall so as to keep windows live Mail only. Can anyone suggest a simple way to do that. I have exported what messages I want to keep along with my address book.

I would appreciate any help with this. I have another question but is unrelated so will post another message for that question.

Windows seven forum has been a great help to me in the past, thanks to all.

A:Windows Live Essentials 2011

You download Windows Live Mail as a single application here: Windows Live Mail 2011

It'll download the installer first then you just need to click "Choose the programs you want to install", and then deselect the apps you don't want.

2 more replies
Answer Match 61.74%

How can I do this completely?
I ask because I have uninstalled the programme via the Control Panel but when I try to reinstall I am getting various errors , some of which refer to updating the junk filter which is in the Windows Live Mail.
I imagine that with a clean uninstall that this error would not appear .
But would a 100% clean uninstall mean the loss of all my emails?


A:uninstalling windows live essentials

If you don't want the junk filter, stop using Email & revert to writing letters.

5 more replies
Answer Match 61.74%

I keep getting messages to update my Microsoft - do I need or want either Silverlight or Windows Live Essentials??? TIA

A:Windows Live Essentials and Silverlight

If these are coming up through Windows Update, you need to update Silverlight (a browser plugin), but installing Windows Live Essentials is optional. You can right-click and "Hide update" if you don't want a particular update to show up again.Live Essentials has some decent software in it, but if you don't want it, feel free to decline it.Silverlight should stay up to date, however, so let that one install.

3 more replies
Answer Match 61.74%

Having so much trouble with this at a loss how to solve it.
Have live mail but it doesn't work. There are so many problems don't know where to start. Basically the problem is that it will not send or receive mail. Every time it is tried get a Logon (server needs this info) window that asks for username (which is, it seems, only partially filled in. Ends at where the @ would appear ) Put down the password but the same logon window keeps reappearing. Don't know if any explanations will help. Need a tech to get into it to see if there is anything wrong but remote access is worrisome.

A:Windows Essentials Live Mail

9 more replies