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My hp notebook with windows 7 turns on to a black screen with a horizontal line

Q: My hp notebook with windows 7 turns on to a black screen with a horizontal line

My hp notebook with windows 7 turns on to a black screen with a horizontal line in the top left hand corner. How do I fix this problem?

A: My hp notebook with windows 7 turns on to a black screen with a horizontal line

Thread closed please do not make multiple threads on the same issue

1 more replies
Answer Match 87.3%

Hey all,I purchased a new Omen Laptop about two months ago.About one month ago I noticed a thin horizonatl black line appear at the top of the screen, reaching from one side to the other.It has since slowly moved down the screen so it is just inline with the x on the close button of a full screen app. I have taken a screen shot to share with you but it doesn't show up in the screenshot, which makes me think it more of a physical problem. Has anyone come across this issue before, or does anyone have an recommendations? Thanks,Ben

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Answer Match 98.28%

Hi everyone.
I have a DELL Inspiron 14 3000 Series (Camera HD, Truelife, HD Screen 14.0)
Two days ago, a small black line appeared in the right top part of my laptop. The nex day it transform into a complete black horizontal line that cross all the top part of my screen.
I don´t move my laptop from my desk, it hasn´t fallen, no hits, anything.
What could happen?
Thank you very much for any help.

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Answer Match 94.08%

Hey everyone,

I bought tree satellite tablets, two are working just fine but one has this 1 pixel wide horizontal line across the whole screen. Most of the time it's black but sometimes it has some colored pixels, depending on the the rest of the screen.

This is how it looks like:

And here when it's off and I press the power button once to check the battery status:

When I powered the tablet for the first time it wasn't there yet. I did the initial setup, updated the bios to 5.2 and the display driver via toshiba service app. I did some tests with a few games and the browser and then turned the tablet completely off. Few days later as I turned it back on the line was already present when the screen showed the battery status (pressed the power button once).
It doesn't seem that those pixels are dead as they are not always black. Maybe something happened when I updated the bios. Restoring the factory state of the device didn't do any help. I also tried to downgrade bios back to 1.7 but it wouldn't let me saying that the version present is newer.
It could be something with the hardware though. Either the screen is faulty or maybe the connector is not properly snapped in. In order to check for that I would have to open the tablet. Would this avoid the warranty?

The best thing would be to send this one back for replacement but my problem is that those tablets are x-mas presents for 3 k... Read more

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Answer Match 87.78%

I have quite a few problems with my laptop that have been happening since day 1. My laptop screen constantly turns black at night -- this happens while the power supply is plugged in and when it is now. The notebook will be on but the screen will turn black randomly and then come back on at random times. It is very frustrating when working on a project. Also, the screen will just start blinking hysterically. THis happens whether the touchscreen is on or off and whether the bluetooth is on or off. At times, it will just freeze when I am trying to log back in. It will keep spinning and never log back in. I really need help with this issue as I've tried everything. I am in the IT industry so I have a great deal of knowledge with technology. I just can't deal with the screen randomly turning black and hysterically blinking. Anyone else having this issue or know how to fix the issue? Thank you.

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Answer Match 86.52%

Need help with screen issue.  Have a black spot going down from top of screen to a green line.  Have a black spot at bottom of screen.  Attached is a picture.   Is this something I can fix?  How can I get this fixed? 

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Answer Match 78.12%

I am getting a horizontal line all the way across my LCD screen. It is very thin and annoying, and is about in the middle.
It appears from the time I start my computer up, until I turn if off and will not go away.. This line is NOT scratch in the screen, it is graphical.
I tried reinstalling Windows XP, but this did not work. XP has been on my Thinkpad A21m 2628-F1U for a very long time and this is the first time this has ever happened. Also, I tried installing some new video drivers from IBM's website and that didn't work either.

Any suggestions? Is it hardware or software related? Thank you.

[email protected]

A:Horizontal line across please.

10 more replies
Answer Match 78.12%

I recently purchased a ViewSonic VA905 19" monitor and within a month of having it, there is a 1 pixel horizontal line running through the middle of the screen. It is only 3 months old and it runs through a surge protector as well as the ups. The line only seems to come up after about 20 mins but last night it was on when I booted up and then it went away then came back again. Begining to frustrate me...... Does anyone know what causes this and if I can fix or if the screen is busted. I have tried contacting viewsonic themselves and they have not replied. I am also running a Asustek EN6600LE-Silencer-TD-256, NVIDIA GForce -256MB,PCI Express graphics card but have not tampered with any of the overclocking settings as I dont know much about it. Any help please.......

A:Horizontal Line through screen

The LCD monitor is defective, you need to send it back. That's a classic symptom of a bad connection between the LCD controller and the panel. FWIW, I have an ancient LCD here with a vertical blue line through it, same problem. This is nothing to do with your graphics card.

Since you can't break something that's already broken, try this simple test. Press in on the bezel next to the start and end of the line, you may actually see the line come and go doing that, depending on where the poor connection is.

2 more replies
Answer Match 77.28%

Alienware opt-x aw2310 monitor.
I have this annoying line on my monitor......i have unplugged monitor cable and it is still there so i know it is the monitor itself.

ran LCD conditioning change.
the line is white and grey bit of black also.
Anyone have any ideas as to what it is....or is my screen dying ?
you can see it under alien pic below......

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Answer Match 77.28%

My new (3 weeks old) Toshiba suddenly has a horizontal line about 1/4 of the way up from the bottom of the screen. I tried rebooting, no luck. Help!

A:New laptop horizontal line on screen

11 more replies
Answer Match 77.28%

I am getting White Horizontal line on top of the screen.
I plugged out signal cable, those white horizontal line is gone. but I plug in switch cable, horizontal line appearing on top of the screen, so what's causing this?

A:White Horizontal line on top of the screen

Could u give some specs what monitor and video card, what operating system? what computer?

7 more replies
Answer Match 76.86%

Okay, so my laptop has been messing up for the past few hours. First, I was playing Team Fortress 2 and it just randomly closed the game, and then froze up. Then when I reset it, it was in 1600X1200 resolution(it had been in 1920X1200 before) and it wouldn't let me change it.

I ended up fooling around with the computer a bit to see what would fix it, and if it didn't work I simply changed it back. One of the times, however, I went to Display Properties/Settings/Advanced and eventually found options for the driver(I'm not sure what they were because my memory isn't perfect and my desktop doesn't have the same options). Under these options, there was something where it gave me the choice between like 5 different options and I chose automatic. That's about as descriptive as I can get. I also changed the amount of memory given to my video card from 1.6 GB to 2.5 but it said the max was 3.3(I did this to fix the game problem, not the screen). After that I reset it to see if the screen was still messed up but it never started up again. It got to the windows logo, let it load, then went black. Apparently windows is running properly though. I unplugged my headphones and realized that the sounds were still working afterward. It made the startup sound, the hardware-unplugged sound, and the sound it makes when a notification bubble pops up.Did I trigger this by messing around with it? How do I fix it? I already tried safe mode, and going back to most recent settings. Neither worked. ... Read more

A:My notebook's screen turns off when Windows starts.

Bump, please help!!!

9 more replies
Answer Match 76.44%

So I turned on my laptop which was supposedly in sleep mode, but I felt tired so I went to sleep with my laptop on. After I woke up it became like that.


The line appears even when I just boot up my laptop.
Is this a problem with the graphic card or the monitor itself?
Any chances of me fixing it without sending for repairs ;x

A:Horizontal line of pixels keep flashing on screen.

Hi hook it up to an external monitor and see if it does same thing on it.

3 more replies
Answer Match 76.44%

Hi guys 
Having issue with my Dell XPS 9530  15 inch
two thin horizontal lines appear through all dispay. they exactly divided display onto three equal parts.
those line visible only on dark solid color filling screen. External display is ok. Bios tests same result observable on dark , not visible on light. Looks like a problem with back lite. No falldowns, no drops labtop was moved only inside my apartment from one table to another,
Most inteesting it exactly same issue appearing second time. First 6-8 month after purchase. was replaced display under warranty. and now after -9 month after replacement EXACTLY same issue. 
Anybody have something similar? looks very possible engineering defect. And dell support offering me fix on my cost.


A:Two thin bright horizontal line through all screen

Thank you writing to us!
Can you private message the picture of the screen with the lines mentioned.We would like to know if the lines appear in BIOS.
Kindly private message the service tag and email address.

1 more replies
Answer Match 76.44%

Brand new Satellite L830 has a horizontal line across the screen.

What can be the cause and how can be fixed?

A:Satellite L830 - horizontal line across the screen

If notebook is brand new bring it back as soon as possible and ask for replacement.
On this virtual way it is not easy to say what is wrong there but it can be related to defective display, especially if you can see it from the first moment when notebook is on.

Don?t try anything. Ask for new one. If you cannot get replacement contact nearest Toshiba service provider and ask for help. They must exchange defective part.

2 more replies
Answer Match 76.44%

This is not a stuck pixel because i tried taking a photo of it with a screen capturing software and the photo was fine but the weird line was still there. I am pretty sure this is a virus, i did a live update and did a full scan with norton, scanned my registry and disk with the latest registrybooster and auslogic disk optimizer software but nothing happened, i tired UDpixel to fix my pixel and nothing happened so this is most likely a hidden virus that norton cannot find this is my HJT log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:15:11 PM, on 18/02/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes:h C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\ibmpmsvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe C:\WINDOWS\System32\QCONSVC.EXE C:\WINDOWS\system32\TpKmpSVC.exe C:\WINDOWS\system32\tp4serv.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe C:\PRO... Read more

A:2 Yellow and 1 Pink horizontal line across screen

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, do the following:

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Download and scan with SUPERAntiSpyware Free for Home Users
Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, click &q... Read more

1 more replies
Answer Match 76.44%

I have a pavilion 15 laptop.  The screen has 1 inch thick small vertical purple and green line at the bottom of screen.

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Answer Match 76.44%

So this is a brand new HP laptop (bought 6 days ago) and there's a dotted line across the screen that I can't get rid of.I'll happily return it but the Curry's PC World store that I bought it from is difficult to to get to. Can I go to a different store? Or, preferably, is there a way to fix my laptop?Thank you in advance.

A:Green horizontal line across new laptop screen

Hi kirstynoelle, Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I saw your post regarding the green line across the screen. It could be either a software or hardware issue but I am leaning towards hardware. If you can provide me with your product number and your operating system we can try reinstalling your graphics driver. If you have an external monitor you can connect that and if you are getting the green on the monitor then we know for sure it is a software/driver issue. If the line doesn't show up on the monitor then it is a hardware issue. As for returning the laptop you wouldn't be able to return to a different store that sells HP products. You could always talk to Curry's PC World to see if they have another branch or franchise somewhere else that you could return it to. If it is a hardware issue HP would look at replacing the detective components. Thank you,

4 more replies
Answer Match 74.34%

I am encountering an issue of when the Dell optiplex 755 boots up, it boots through the Windows XP logo just fine, once it tries to transition between the logo and loading the system up, it just shows a black screen and nothing else happens. I tried using a bootable Windows XP flash drive to repair the system files and it loads the Windows XP setup ok but when it runs through all of the commands on the bottom of the screen and the last one says "Starting Windows" , it takes me to a blue screen (screenshot below). I have HIRENS and have done a lot of the chkdsk commands to fix the files and everything comes back ok. I tried to clone the hard drive with the same exact hard drive and still the same issue. Any suggestions would be much appreciated. Thanks for your help in advance.

A:Windows XP gets past the logo screen and then turns the screen black/bluescreen , scroll down to section on STOP 7B errors.

12 more replies
Answer Match 73.5%

I'm having trouble with two of my desktops.
Desktop #1 Problem:
When all cords and such are plugged in, I press the power button. The desktop turns on for about 1-2 seconds and then restarts. The bios doesn't flash, the os doesn't boot. As far as I can tell the desktop restarts indefinitely. Any ideas what's going on here?
--Desktop Type: HP Pavilion a705W
I found someone with a similar problem here

Desktop #2 Problem:
I bought some 3M Dust Remover a few days ago. I disconnected power, along with everything else, from a desktop of mine. Pulled the cover off and started blowing the dust out of the case. I put everything back together, plugged it in, and the desktop doesn't work. It boots to a blank screen with the the power and hard drive led's stuck on, on the front of the desktop. The led on the back of the power supply turns on, I can hear the hard drive spin up, it detects the cd/dvd drives, floppy drive and then just hangs with the led's stuck on. Anyone have an idea what might be going on here?
--Desktop Type: Compaq Presario S4200NX

Thanks for the help, I'm hoping to get atleast one of these back online w/o buying a whole new desktop.

A:HELP! Desktop turns on and restarts repeatedly, other turns on to black screen


Desktop 1:

Do you see anything on your screen at all while this is happening?

Have you tried to press the setup key to see if the BIOS will come up and make changes?

Do you have any USB devices (other than keyboard or mouse) hooked up? If so, try disconnecting them and see if it will at least POST or attempt to go into the OS.

WARNING: Before checking the capacitors, disconnect the power cord on your system and press & hold the POWER button to allow the power to discharge! Also, you should always ground yourself before touching computer components to prevent static discharge!

Just FYI, some of the motherboards in this series of HP’s have issues with the capacitors.

You should take a look at the capacitors to see if the tops of them are raised or discolored. Also, if you put your finger on the top of the capacitors, they should feel as if they are INDENTED and not flush or raised. Raising or discoloration (up to and including a black tar looking substance on the tops indicate a leaking capacitor).

Desktop 2:

Any POST sounds (beeps) produced at all?

Have you tried the monitor from Desktop 1 on this one?

Anything at all displayed on the monitor, to include CHECK CABLE message?

Recommendation: Open the case again and ensure that all the cards, memory, drive cables and so forth are all connect properly and not loose or dislodged.

Do you know how to RESET your BIOS to default using the onboard jumpers?

Here is a detailed link on troubles... Read more

2 more replies
Answer Match 73.08%

Ok, so...I just got over my BSOD problem by disabling crossfire on my system. It was working fine for a few days (And it still technically is), but I'm having a strange issue now. The computer turns on and loads windows fine, but the screen is black until Windows actually loads. Basically, I don't see a splash screen for the motherboard and there's no way for me to get into the BIOS.

Has anyone experienced this problem before? Any ideas?

System Specs:
Processor: Intel i7 3960x
Motherboard: ASRock Extreme 9 X79 chipset
16 GB of RAM: Corsair Vengeance 1600 Mhz
Graphics: 2 x Radeon 7970's (Both cards are connected, despite Crossfire being disabled)
OS: Windows 7 Ultimate - 64 Bit

A:Screen goes black UNTIL windows turns on: Can't get into BIOS

Does the motherboard have a built in video port? You could try hooking your monitor to that to get into the BIOS. Then from there.. not sure, maybe the internal video port was enabled by a BIOS reset or something, try turning it off and maybe it'll then use your normal card(s) during POST?

2 more replies
Answer Match 73.08%

I'm running windows xp professional. I boot up my computer and it shows the windows loading page and then when the desktop should appear, instead the screen goes black and my monitor reads "no PC signal", as if the PC is not connected to the monitor. But that cannot be the case because it showed the windows loading screen on the monitor.
This problem keeps occuring now. It was working perfectly fine up to today. I booted the computer up in safe mode which worked fine, and re-installed the latest nvidia geforce 7300 se graphics card driver. I then rebooted in normal mode and the problem still occured where the screen is black and says "no PC signal." I don't know what to do now, i tried a new vga cable already, but that didn't fix it.
anybody else run into this problem and solve it?

A:screen turns black after windows startup

11 more replies
Answer Match 72.24%

I'm stumped! About a month ago my windows file manager (both Xplorer2 and Windows Explorer which both worked perfectly for years) started malfunctioning when I right-click my mouse on a displayed executable (.exe) program icon.

The rotating 'Busy' icon appears for a few seconds and then the screen turns black. A few seconds later all the desktop icons begin reappearing but I appear to have exited the file manager.

So far I've tried:

1. Anti-Virus scans. (AVG, Avast, Malwarebytes, MS Security Essentials, etc.)
2. Replacing IE9 with IE8. (Windows Explorer and IExplorer both use the same source program.)
3. Downloaded and ran HijackThis. (I don't know what to do with the results log.)

None of the above steps helped. Does anybody have any thought on what I should try next? Thanks!

A:Windows Explorer turns screen black and exits

What is HijackThis? I wouldn't trust third-party software unless it was recommended by a expert.

Are you able to upload the results log onto the forums, maybe it will contain some useful information related to the problem.



9 more replies
Answer Match 72.24%

Pc just turns off and restarts when i'm in the middle of something. So far i think it's only happened when i play a game. My videocard is the radeon hd 7850, and i'm on the newest catalyst drivers.

In eventviewer i see a event for usermodepowerservice happening followed by a kernel-pnp source.

Kernel-PNP has this message in the description: "The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM{9e95bf9f-3804-11e5-b395-448a5b607d83}#0000000000100000"

The usermodepowerservice thing has this message in the description "Process C:\Windows\System32\atieclxx.exe (process ID:1088) reset policy scheme from {381b4222-f694-41f0-9685-ff5bb260df2e} to {381b4222-f694-41f0-9685-ff5bb260df2e}"

further back there is also a kernel power error with an X that says in the description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. I am pretty sure it's not the power supply as this started literally right after i upgraded to win 10.

I'm pretty sure this only happens when i try to play a game.

If it's an incompatible driver what are my options currently? If not what can i do to fix this?

A:Windows 10 crashing no BSOD, screen just turns black

Let's take a look at your system temperatures. Follow this guide here:

How to check your system temperatures - Tech Support Forum

1 more replies
Answer Match 71.4%

Hi, So 2 nights ago my computer updated the new Windows 10 Version 1607 for x64-based Systems.  It's working ok when in use, but after my computer goes on a screen saver mode and I return to it, a black screen comes on with nothing except for the cursor.  I can't do anything so I have to manually shut it down (today I've done this 3 times already) and once it comes back up, it takes longer to take me to the log in screen and then log in.I'm frustrated and mad that this new update is affecting the performance in my computer. Please help asapThanks in advanceMarjorie

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Answer Match 70.98%

Hello all, 
I have a problem very similar to this thread:
On boot the bios posts fine, but after that it immediately goes to a black screen with a white line. I am unable to enter safe mode, and it never moves past this screen. I thought it was a hardware issue, so I cloned the drive onto a completely new drive and it has the same exact issue. So now I have to suspect something is wrong with windows itself. 
Prior to this, the computer was working fine, then it shut itself down and on immediate boot up this issue appeared. System restore does not work from the windows 7 DVD, and I've tried startup repair numerous times, as well as chkdsk and sfc scans.

I have posted the FRST log for reference.
Thank you.

A:Windows 7 Booting to Black Screen, White Line

Another thing I noticed, is on the black screen if you press CTRL+ALT+DEL the laptop restarts. Not sure if that is helpful.

3 more replies
Answer Match 70.56%

XPS One 2720  upgraded to windows 10 turns screen black at random intervals.    Screen goes black for 2-3 seconds then returns to what i was doing.  Sometimes it does it every 5 minutes other times 1-3 minutes apart, and others thank goodness  approximately 15 minutes apart.  i can't find anything on Dell knowledge to help me.  I work from home a lot and depend on this PC. i have run the Dell check for updates, nothing needed, i ran all the Dell tests which took 30-40 minutes or more to see if anything showed up there.  nothing showed up there and it did not go black during all the video tests.

A:XPS One 2720 upgraded to windows 10 turns screen black at random intervals

Any one have any ideas?  it seems to go black at the worst times.  like screen sharing with a customer to do training.

3 more replies
Answer Match 70.56%

Hey Guys, I would like to share my problem hoping to find a useful advice.mainly i have 2 problems with my laptop first is the Flickering Horizontal Lines which appears suddenly on the screen and secondly my screen sometimes turn to black but all my work and programs is still running;  but i can?t see anything as the screen turned black completely.both problems can be solved by powering off and on again my laptop , but i want to know if i should go to complain about these as my laptop is still in warranty noting that the 2 mentioned issues appears suddenly so i cant proof that i have these problems. Hoping for assistance and support

A:y50-70 Flickering Horizontal Lines & Black Screen

Hi Amrradwan , 
Welcome to the Community Forums. 
Since the issue would be intermittent , next time that it would happen to best take a picture of the image and likewise try to connect it with an external monitor to check if the same issue would appear. 
I would stilll recommend that you call in this issue for documentation purpose and further reference in the future , You may consult tech support for an action plan for this event . 
Update us how things go.

8 more replies
Answer Match 69.72%

I have this dark horizontal line that appears in windows explorer every time I'm in a window, It appears right at the bottom of the navigation bar, its not glaring though, just that its distracting and every time I hover around it, I See the "move" cursor which doesn't do anything. How do I get rid of this line please? It was never there as at the last time I restarted my PC.

A:Horizontal Line Separator Windows Explorer Navigation Bar

Hello Feyisayo,

Please go ahead and post a screenshot showing this to see if it may help ID the issue.
Screenshots and Files - Upload and Post in Eight Forums
For now, do you have the latest video driver installed?

Does refreshing (F5) or jiggling the window help any?

18 more replies
Answer Match 69.72%

Asides the fact that refresh rate REFUSES to go to 60 in both desktop and nvidia control panel, every time i reboot if i move anything on the dekstop left to right on the top of the screen i can see it like if one part of the window of what I'm moving lagging behind like if the vertical refresh is off or something. Once i go to nvidia control panel change the resolution to something different then go back to 1920x1200 the issue goes away... Any ideas?

More replies
Answer Match 69.72%

I have a microsoft laptop and my when turned on my laptop screen flickers and has black horizontal lines running down it and seems static like or pixelated, it usually stops when i sit my laptop a certain way but now it does it all the time

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Answer Match 68.46%

I have an IBM thinkpad 800 celeron a22e.

When I turn on the power it powers up but nothing appears on the screen. After several attempts the laptop will turn on but can freeze during boot up or while I am surfing the net, playing music etc. Sometimes it just resets itself & every so often i could get the blue screen.

Sometimes the laptop turns on & can run for hours without any errors.

I like this laptop for basic chores so I would like to keep it so I was wondering if anyone has an idea what could be the problem (internal perhaps) just to save it. If nothing can be done I guess I'll sell it on ebay for parts.......

A:Notebook turns on but nothing appears on screen

I'd like to try that program but who knows when my laptop will boot up again, lol

I've heard people talk about memory as a problem but how does memory go bad? It wears out or something??

The hard disk is new and even when the hard disk isn't the the computer the screen will still be blank. The power Jack is fine. I was thinking maybe the board but memory could be somewhere to start.......

4 more replies
Answer Match 68.04%

So when I was in school last night we had a power outage and when I got home from school and restarted my PC windows would not load. I can get into the bios and boot options screen but nothing to do with windows itself. When I try to load windows the screen just goes black with a bunch of flashing horizontal white lines randomly around the screen. If I try a recovery disk it will first go black with a cursor in the corner for a couple minutes that reverts back to the horizontal white lines....When I run diagnostics the harddrive fails and gets a error code 7. I would like to fix the pc itself but will settle for a way to get files from the hard drive. I'm a gamemaker and was 2 weeks away from releasing my first game, 2 years of work and over 10,000 custom images drawn by me. Any information will be great because I have noidea what happened.

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Answer Match 68.04%

So recently my computer has been crashing to a white or black screen with horizontal colored lines running accross it. I'm told it may be because i changed my page file size but i set it to a safe limit that should not be affecting it. I'v also been told it could be graphics card related, so i updated my drivers.

Emachines EL1200-o5
Nvidia Gforce 6150SE
AMD Athlon 2650
2.7 gigs of ram

Also i changed my page file to 2.7 which i'm told is a safe amount for my computer.


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Answer Match 67.62%

Whenever I turn the notebook on, it comes on but the screen stays black. What could the problem be? I have also tried using an external monitor but nothing helps.

A:Acer notebook turns on but screen is blank

the model of laptop?

2 more replies
Answer Match 65.94%

Hey i have a acer aspire 3000 and when i turn it on the lights come on but it doesnt have any boot beeps or any picture at all on the screen i was wondering if anyone could tell me what it is or have sugestions to what could be causeing that thanks

More replies
Answer Match 65.94%

hi my laptop screen is set to turn off after 5 mins, when it does i cannot wake it, no matter what buttons i push or using my mouse. this black screen also happens when i restart my computer, it logs me off the the screen goes black and computer power lights are still on and it does nothing HELP! haha thanks


A:laptop screen goes black when i restart, and screen wont wake up after it turns off

Boot the computer and press F8 in the Advanced Boot menu choose Last Known Good Configuration.
What is the make and model# of the computer? Go to the manufactures support/download drivers site and download the Chipset and the Video driver for the computer.
Go to Start/Search and type powercfg.cpl. Right click the powercfg results and Run As Administrator. Click Change Plan Settings/change Advanced power settings. Reset your power settings to your liking.

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Hello, I really need help with a problem I've been having at random. This has happened 5 times (and counting) and they were all at times I was of course away from my computer. The screen goes black and my keyboard and mouse doesn't light up anymore. My computer is still on but I can hear my CPU fan racing every time this happens.
I don't know exactly why this happens other than a possible graphic driver error but I am updated to the latest. I check my event log and this is the only error that I see happening each time this happens:
Faulting application name: csrss.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc115
Faulting module name: sxs.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9cc
Exception code: 0xc0000005
Fault offset: 0x0000000000011b2f
Faulting process id: 0x36c
Faulting application start time: 0x01d07ee0e62ef7e4
Faulting application path: C:\Windows\system32\csrss.exe
Faulting module path: C:\Windows\system32\sxs.dll
Report Id: 0d00ead7-eae8-11e4-92da-005056c00008
I read online sxs.dll belongs to Microsoft for something called Fusion? Do I need this on my computer or is the problem something more than this. If someone can please help me with this I would be happy and If you need any logs I will try to post them ASAP. Thanks

A:Screen turns black

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

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Product Name:- HP Pavilion dv5 NotebookSometimes the black screen turns red with dancing pixels like noise. Solution please.  

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I think I may have reassembled it incorrectly, after the repairer gave it back to me in a hundred pieces.  Need a reputable repairer in California to look at it while I am there on holidays.

A:My R7-572 had a black screen. Now it turns on for...

Acer service centers California list:

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I have a Dell Inspiron and it seems that they are the worst that have the problems. It is a vista and a year and a half old. Before it died/crashed it would turn black. In the light i could still see the programs running and it just faded the screen. I tried setting the hibernation to never and turning off screen to never but it still fades to that same blackness. I cant even see properly through it and i cant do anything to turn it back to it was before.

I rebooted it to the factory edition but it still does the same thing. Please help!

A:My screen turns black?

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Hey there,

I was online and everything just fine on my computer, then turned it off. When I went to get back on it everything loaded just fine, and like it normally does. UNTIL after i typed in my password, then my screen just goes black & I cant do anything. If anyone has ANY idea of what I can do PLEASE HELP...

I am trying to fill out job apps

Thank you !

Acer Laptop
Windows Vista

A:screen turns black , PLEASE HELP !!

I know this might sound silly, but were you running off the battery and now maybe the battery is running low, if this is the case the screen will become black after the battery gets too low.
Just a thought.


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After running for a few minutes, my screen turns 1/4 black and pushes everthing to the side. My system was running fine for the past couple of weeks until this started 3 days ago. Any ideas? Thanks. -John in San Antonio

Vista Ultimate 32 bit
8gb RAM
AMD 6000+ dual core
ASUS M3A78-EM motherboard
Acer flatscreen

A:1/4 of screen turns black

Try a different monitor, and if that one does NOT have this issue , then you need a new monitor.

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my screen turns black

A:my screen turns black

my laptop screen tuirns black

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Alright, today I hibernated my computer (I usually hibernate) left it for an hour and attempted to turn it back on, now it loads fine but once it gets to the point where it should display the vista logo and then the log in screen the screen goes blank. The hard disk light is blinking fast so fast it's almost just staying on and the wireless does its blinking patterns as if it's redying the wireless connection but the screen remains black. I've tried safe mode, same result. Two screens, same result. I booted Ubuntu and it was fine so I'm using that now.

First of all, any insight into how I should go about fixing this?
If not, I have extremely important files on the hard drive is there any way you could recommend getting them back?

Thanks for any help, I'd hate to have to take it in and risk the guys at the store deciding it's easier just to wipe the hard drive or something.

A:Screen turns black before reaching the login screen

Are you using a Ubuntu Live CD, or are you dual booting?
If you're dual booting, you can access your ntfs partition from Ubuntu using steps listed on many many web sites:
Some are easier than others.

As for fixing your Vista. I have reservations because in some of my steps Vista has this nasty habit of overwriting the master boot record with its own without warning you (making you unable to boot into ubuntu if you dual boot), so research some more, and proceed with caution. If you boot into the Vista DVD, I think you can click repair, and you have a bunch of options and it looks like this:
I haven't tried them in a while so I can't really recall what each does.
You can try going back using a restore point. Be VERY cautious with "Startup Repair". I think that's the one that rewrites the master boot record. (if you really need to try it, research how you can backup the master boot record in ubuntu, then restore it if needed - usually a flash drive, a floppy, or a bootable CD may be needed - you most likely would be able to do it from the live cd if you know the steps though).
And if all else fails, do a repair install. Can't recall how it's done, but there are many sites dedicated to that topic. You can also ask around the forum about it.

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hey there,

i got a problem with a dual screen setup. when i boot my computer and turn on monitors my 2nd monitor doesnt stay on. he usualy turns black. then i gotta turn em off and on again like two times before he stays on. when he stays on i can hear a very silent peep sound commin from somewhere. since i got somewhat bad hearing i cant tell where it is commin from. last 2 days the monitor also started flickering for a few seconds.

Since i couldnt find anything on the web and dont know what is making the monitor do that, i figured i would ask you guys here

So here is what i did so far. I checked graphic drivers and the connections. nothin changed.

Thx in advance for the help...

Best regards


[edit] i hope thats the right forum section to post at, if not feel free to move the topic as you please <3

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I'm running Windows 10 64-bit and whenever i right click on desktop the screen turns black.
Check out video for more details(The video is in windows 8.1 but the problem is the same and still persists). Please help me!
Thanks in advance.

A:Right Click turns the Screen Black!!!!

Hi first of all how long has windows 10 been installed before the problem happened.
What had you done before it happened like what sites or anything had you been on
if you can give us as much information as possible it will let us help you more.

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Answer Match 64.26%

Ok so, im trying to help my friend with her broken computer.
She got hit with the avsoft virus, It took me a while but I finally got malwarebytes on her system, and had to rename the .exe in order to get it to run in safemode and it seemed to have worked pretty well, i then wanted to boot it in normal mode and run a full scan to make sure we got everything.
Anyway, we were experimenting with it for whatever reason (i guess malware removal had us feeling brave) and we unhooked her monitor, and plugged her desktop computer via the monitor cord into my laptop. i know that you can plug a monitor into a laptop and use that instead of the laptop screen, so we wanted to see if it would work with the desktop instead of the monitor. You know, like use my laptop as the monitor and keyboard.
I went into the my laptops nvidia control panel and messed around with some of the settings
All of a sudden my laptop screen went black.
I just rebooted, and my laptop was fine but when we plugged her monitor back into her desktop and rebooted it would not reboot correctly.

The lights on the computer would turn on, you can hear it is running, the fans are running, it makes one beep, just like a normal startup. the screen displays a logo (not the windows logo) an everex logo for a few seconds, and then some text comes up (like normally) and looks like it proceeds to load but it flies by so quick you cant read it, and then nothing. A big black blank screen.

Some things I have already tried:
At f... Read more

A:Computer turns on, but screen is BLACK!

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Hi,First of all, I do not have an antivirus software installed in my computer, that is why I am pretty sure there is something wrong going in my laptop. I am working with windows xp Service Pack 2. Here is the problem; my laptop sometimes Shuts down without asking. Not in the sense that it shows you the shutdown window. No! I just see suddenly my laptop out of electricity and the screen turns to dark! I have a Malwarebyte's'Anti-Malware installed in my pc and it has twice gave me a trojan a alert. But, I do not remeber the name of the trojan because it is not appearing anymore. Another thing is when I try to visit antvirus websites, most of them do not open for me! I do not know if the virus or the trojan is that smart to know that! My internet conncetion usually gets slow. I am feeling really frustrated because when I am in the middle of something important, the secreen suddenly turns to black. Also, when I want to use Ctrl+Alt+Delete, I get the following error message; Task Manage has been disabled by your administrator. Any help would be appreciated. Below is the content of the DDS:DDS (Ver_09-12-01.01) - NTFSx86 Run by x4xp at 20:05:30.57 on Mon 02/22/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.2.1256.966.1033.18.1023.499 [GMT 4:00]AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}AV: Webroot Internet Security Essentials *On-access scanning disabled* (U... Read more

A:My screen suddenly turns to black!

Please, close this thread as I am going to seek a help from another forumThanks

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Answer Match 64.26%

At any random time I'm on my computer, the monitor screen will fade to a dark shade, then just go pitch black, while it's still on. If you turn the monitor off and back on it will stay normal for maybe a second before it goes pitch black again. The only way i can keep it from going black screen is by slapping the back of my monitor and it goes back to normal for awhile.

I have a hp pavilion a712n with a nvidia geforce x card i installed myself. any my monitor is a hp pavilion f1703

help please. i dont know what to do

A:My Monitor Screen Turns Black...

The only way i can keep it from going black screen is by slapping the back of my monitor and it goes back to normal for awhileI'd have to say you've already answered your own question. Got a test monitor?

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Hi guys,

Basically as the title suggests, when I turn on my PC it powers up, I hear fans spinning yet my screen will stay black. To add to this when it stays blank my keyboard also does not light up.

So far the only way for me to access my PC is to turn it off and on a few times, usually including completely disconnecting it from the power for a short while.

PC Specs:

Windows 7 Ultimate (64bit)
AMD FX(tm)-6100 Six-Core Processor
GeForce GTX 760
8.00 GB RAM
PC Power & Cooling Silencer 610 EPS12V 610W Power Supply

Rocca ISKU Illuminated Gaming Keyboard
Rocca XTD Gaming Mouse
(First time having a gaming mouse/keyboard so I was not sure if maybe they caused problems, sucked extra power etc..)

I'm not too experienced with the ins and outs of computers but all I can think is maybe my PSU is not giving enough power (though I get no warning beeps), my Keyboard might be the issue? I hope you guys can help. I've thought, maybe do I need to update the BIOS? If so how do I do that?

A:PC Turns on BUT my screen is still black/blank?

Is this a new build that will not post or has it been running then developed a problem?

Have you tried disconnecting ALL drives [both hd and optical] removing any usb device ie printer, scanner, hub, etc and then pw ON? See if the mb will reliably complete POST. If it does complete post a few times, then start connecting devices one at a time until you find the failed part. If it does not complete POST in the above config, then you will need to start swapping parts with known good units; start with the pw supply.

Next post ALL of your exact system specs; ie exact mb installed, exact ram installed, etc. Note 8gig of ram does not really tell us much; 8gig of corsair 123xxx, tells us a lot more.

If you can get the system to post, enter the bios or uefi and post the following info; cpu temp, system temp, 12V, 5V, and 3.3V values.

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Answer Match 64.26%

Hello all,

This is my first post here, so please excuse me if I have created this thread in the wrong place. For quite some time (perhaps about two-three months) my screen has been flickering and turning black at random times. Sometimes my screen will be fine for a few days in a row, and then it might flicker for a few minutes and eventually just turn black. Usually what I do is turn it off and on a few times and eventually it returns normal. The thing is, I know it is still turned on because my music player will still operate, and it is a lighter shade of black, meaning I can still faintly see what was on my screen. Further, I initially thought it was an issue related to my charger being wrecked, but I have since replaced this and the problem persists. My guess is that it is some sort of virus, which I am basing on my quick reading of some other websites where others have reported similar problems. I'm really not a tech whiz, so does anyone have any suggestions?

Any input will be highly appreciated.


A:Screen flickers and turns black

I'm not very well versed in this area, but it does sound like a case of a faulty monitor since your programs run as per normal during those flickers.. You might wish to post more details on your specs and age of your hardware.
Have you tried replacing the monitor for testing?

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Answer Match 64.26%

I have a problem with my laptop
Its a Toshiba Satellite C855-1M1
The problem that I have is that my charger needs to be plugged in or the battery runs out in about 7 mins.
So I always have my charger plugged in.
The thing is, as i turn my laptop on, it shows 'starting windows' then the screen goes black, so I cant login.

My battery is pabas260 4.200mAh
My os- Windows 7
i3 processor.
Any help is appreciated!

A:Laptop Turns on Then Black Screen!

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Answer Match 64.26%

Hi, at first I thought this might be virus related. I went through with help from Howard_Hopkinso, and removed all virus' and malware. But my problem persists.

I have an Alienware Area 51 m7700, 120 Gig HD, 3 Gig memory, 3.8 GHz Pentium 4 HT duo processor. NVIDIA GeForce Go 6800 Ultra.

What happens is when i try and playing a source game for little while the screen goes black, sound skips, but the laptop still runs. Also happens when i click on certain internet links.

I assume that i need updated drivers, which i did. but that didn't work either.

I am lost, any help would be greatly appreciated.

A:Screen Turns Black, but computer still on

Try doing a system restore... If this doesn't work, you will have to wipe the laptop's hard drive and do a fresh install of Windows

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Answer Match 64.26%

hi, recently i have this problem, a few minutes into a game, my screen turns black, saying it's going to energy save mode as if i have turned off the pc, and i keep hearing the game's sound but it's stuck as well. the computer is stuck i can't get back to the desktop in any way and i have to push the reset button on the computer. it happens every time.

A:Screen turns black and pc gets stuck


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Answer Match 64.26%

I am using Windows 8 on my laptop. If I connect my laptop to a video projector and left it idle for about 4 minutes, the screen turns black. So I am trying to avoid this. Here is what I did so far. First I found that for Windows 8, the option of presentation setting is not available in Control panel -> Windows Mobility Center (Fig. 1).

Next I looked for the screen saver and found that I have not activated it at all. Also the (Fig. 2)

Next I tried to Change the power setting by going to Control panel -> Change power setting -> Change when to turn off the display and set all of the as Never (Fig. 3)

I still got the black screen after doing these. Finally I noticed that after I left my laptop idle for about 4 minutes, it says "maintenance is in progress" in the "Action center". After searching through web, I found that an easy way to stop this maintenance during my presentation. I disconnected from the wireless internet temporary when giving a presentation. I tested this and after disconnecting from internet there will be no "maintenance is in progress".

However, the screen still turns black during presentation, even after disconnecting from the internet. Any help will be appreciated.

A:Screen Turns Black during a Presentation

Welcome to the forum Sina! How about advanced power settings?

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Answer Match 64.26%

I have a HP pavillion 17-g121, i bought it in March in Walmart and it's refurbished. When i use it to play games, or watch movies there's no problem. But when i'm barely using it goes to a black screen and stays there untill i press the power buttom.  It happens most of the times when i'm reading something or using word.I don't know how to fix it and it's really anoying. The screen turns black, but ir doesn't turn off, it's like there no image, but still the light is on (idk if it's well written, im from argentina)Please i need help, i cant return it because im not in the country. I've already looked for virus and malwares, installed drivers and updates, and checked for hardware issues with the hp support assistant and with the UEFI programme  thank you!

A:hp 17 g121 screen turns black

Hi @hp17g121,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the screen going blank. I will be glad to help you. Please follow all the step from Sleep and Hibernate Issues (Windows 10, 8) document. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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Answer Match 64.26%

I was using my laptop earlier and the screen went black! I reboot it and the screen flashes to normal for a second and goes blank again! I know it's running because it powers on normally and even the little tone is played before logging on screen comes up! Please help! Its a toshiba windows vista!
Thanks heaps!

A:Computer turns on, but black screen :(

Inverters and bad backlights can be hard to diagnose without just replacing the parts but it sounds as one or the other is out/going out.
If you check these out yourself, good luck. Laptops are a bear and unless you've done a few, a repair shop may be best.
Good luck.

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Answer Match 64.26%

A friend asked me to look at her Toshiba Satellite L455 Laptop. Apparently her dog chewed the power cord while her daughter was playing on it. The computer shut down. I replaced the motherboard thinking that was it and that didnt help. I replaced the screen inverter and the backlight and neither of them worked. The computer does turn on but the screen is black.. What could be the problem? If I replace the screen would that work?

A:Computer turns on but screen is black

hi,.is the screen totally black or is a flashing curser showing, will it boot into safe mode?. how many sticks of ram is installed, remove one then try startup, try different sticks in different slots.

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Hi guys.

I have installed windows xp many many times and this is the first time its happned. So when i try to install, it seems fine in the beginning. Formatting, Installing some files, then it goes to the part where it prepares the installation and it says something like 39 minutes left. Its still fine there, buh when it goes down to around 34 minutes. My screen turns black and it just dies there. I tried turning on and off my monitor, no luck. Cap lock and Num Lock arent working at all. Fan stops and disc stops spinning.

These are the things i have tried:
1. Tried re-installing, re-formatting many many times
2. Low-level format my hard drive
3. checked my hard drive many times
4. Resetted my BIOS

Please if anyone out there has had the same problem and knows how to solve it. Please help me. Thank you very much.

System -
AMD Sempron 3300+
ATI Radeon se 9600 series
160 GB HD

sorry i dunno the exact brand and info on my system, i kant check right now anyway... cuz i dun even hav an OS. so.. please help.

p.s. I've also tried removing all USB all i left there were my Keyboard / mouse (NOT USB) and monitor.

A:screen turns black during XP Installation

Try taking out your graphics card, if your xp disc is SP1 try SP2.
The 34 minutes is the installing devices section.
Its the graphics card it is may now be dead..or you can try using the onboard gfx just to pass installation..

Try another card/onboard and clean the agp slot with compressed air.

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Answer Match 64.26%

My tower is a hp envy 750 the problem is when I turn it on it starts normal but when it continues the screen just turns black but the tower is still on

A:Screen turns black when turning on

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Answer Match 64.26%

I have a HP Pavilion dv7-1245dx laptop and everytime I turn it on, it has a black screen. Everything else lights up like the QuickPlay strip with the lights and stuff but the screen is always black.

A:Laptop Turns on but Black Screen help?

Can you point a bright flashlight at the screen, and see if you see an image on the screen?

________________________________________________________HP Elite h8-1070T Intel Core i7 2600 12GB RAM AMD Radeon HD 6850 1GB Windows 8 Professional 64-bit (Gaming)HP DC7900CMT Intel Core 2 Duo 3Ghz 4GB RAM Windows 8 Professional 64-bit (Workstation)HP XW4200 Intel Pentium 4 HT 3.6GHz 4GB RAM Windows XP Professional (Home File Server)

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Answer Match 64.26%

Hey Tech Support Guy's users,

Yesterday, I got back to my house, and went on the computer for a short while, then while looking on the internet, my Inspiron 1525's screen died on me. Not only my main screen, but also my other monitors as well, saying there was no signal. I was assuming that it is a dying Video Card, but I wanted to have more insight regarding my question. Is my fear correct, or it is the drivers? I haven't updated my drivers since 4 months ago, so I doubt it is my drivers.

Any who, if you need more information from me, please ask away and I will respond as quickly as possible.


P.s. I wasn't do sure if I was suppose to put it on Hardware or Window 7 section. Felt like, it could be a window 7 error.

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Answer Match 64.26%

the screen would be black and all I can see is the mouse arrow on first i thought it was normal but today it took to long so i did some research in my ipod and some solutions that didn't work like ,reinstalling my drive i also tryed safe mode and it work just fine but i don't know what is the problem . Also i have 12 important update to do maybe thats the problem? do i need a new pc?

A:when i turn on my pc the screen turns black.

Did this problem just start? Did it occur after installing some Windows Updates?

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Answer Match 64.26%

I just bought my laptop a few weeks ago and now the screen will randomly go black. I run McAfee and Spy Sweeper often enough. I am running Windows Vista Home Premium(6.0,6001 build) with SP1, it is a gateway laptop. The system model is M-1624 (not sure if it helps). The processor is a AMD Turion 64 X2 with 2 GB memory. Just reply if you can help or you need more information.

A:Screen turns black randomly...

What kind of graphics card are you running? Version and all?

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Answer Match 64.26%

Hello. I've come to hopefully find a solution to a boot up problem I'm having with my computer. There are several factors that I'm honestly not sure will play a role or not, mainly because I'm not very understanding when it comes to computers.

The problem is that when I push the power button of my computer, it sends no signal to my screen. I can't tell if it loads anything or not either. I can think of a few things that might have some effect on this, but I'm not sure.

About three months back after cleaning my neglected tower of dust and such, it started to shut off rapidly after boot up. To inspect the problem, I had a friend look at the computer. He removed the cooling unit on the Processor revealing that my 8year old computer had next to no thermal compound. So after putting of ordering some for about three months, we had applied some about 2 days ago. The computer then booted up fine, but seemed to have an excess amount of lag. So I wiped the computer and reinstalled XP tonight. When it was booted up, it worked fine, so I went into IE to download firefox as it's my preference, then started reinstalling my drivers. First I installed my Videocard, then kept my computer booted up for my sound drivers which I got from the Compaq homesite. After doing this, I rebooted my computer. Not I wanted to get simple things such as AIM and and Java. So when i go to boot up Firefox from it's default homepage, my computer shuts down. when I go to reboot it, it doesn't start and I'm ... Read more

A:Computer turns on but only black screen.

Ok, so after further testing, hooking my monitor to my onboard video card gets no results either. I've tried removing my memory sticks one by one, also leading to no results. I've tried a different power supply as well, giving nothing new.

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I had a small black dot appear on my screen, over time this has got bigger and appears as a line thicker in the middle i dont know how to send a picture I have looked online but nothing looks like my problem.  The line is now a problem and is half way across screen.  My laptop is just over two years old and I had a new screen whilst still under warranty as I had a shadow at the bottom right hand corner.Will I need a new screen or is this something else.Any assistance would be appreciated.                                               

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Answer Match 63.84%

Black line appeard on my laptop screen few days ago. It dissapears some time and appears back. I connected it to a external display its work fine on that. Is it cable or display problem?

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Answer Match 63.84%

I upgraded my pc with a 120gb ssd from a 500 gb HDD. I installed Windows 7 on the ssd and formatted the old drive and thus removing its windows installation, however i did not remove the 100 mb system partition (did not know how to).

When I restarted the computer it showed a black screen with a blinking line in the top left corner, at the same moment it ussualy displays the windows startup logo.

I disconnected all other drives but my ssd and reinstalled Win 7 after having formatted it. It worked fine for hours, and I was able to boot without problems. I had disconnected all drives but my ssd while installing windows 7 but when i reconnected the old drive (on which there was still the 100 mb system partition) the black screen with the blinking line was back. The ssd is in sata1 and Bios sees all drives.

it would be great to be able to resolve it without reinstalling windows a third time.

thank you very much in advance.

A:cannot boot windows 7, boot to black screen with blinking line

You will need to go into your BIOS set up and select witch hard drive to boot to.

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Answer Match 63.42%

I need Urgent help please. I have Windows Vista Home Premium x64 on a Gateway laptop. Whenever my recharger is plugged in to my laptop, and I try to use my laptop, the screen goes very dark (you can still sort of see, but its really dark to even work with the laptop). This happens about 5-10 seconds after I open my laptop's screen. In order to get rid of the darkness, I close the laptop's screen, reopen it, and 5-10 seconds later the screen goes black again. When I do not have my recharger plugged in, this problem won't happen. I also tried System Restore, which failed. However, when I go on Safe Mode, the problem does not occur even with the recharger plugged in. By closing the laptop screen, I mean taking the head (idk whats its called) and putting it down and picking the head back up. I really appreciate the help guys, I really need to get my laptop working again. For any other information about the laptop required, please ask. Thanks!

A:Laptop screen turns black repeatedly.

Welcome to the forum.
With your troubles I think it would be appropriate for one of our BSOD experts to deal with this request.
Please be patient.
Thank you

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Answer Match 63.42%

I have a Lenovo Z585 and it seems to be stuck in the early stage of boot up. When powered up the Cap sensor buttons flash every second and the caps lock indicator flashes every other second. The problems seemed to occur after windows 8.1 automatic update. I have tried battery and power lead out, pressing power power on for 30 sec but it did not work. Any advice would be most appreciated.

A:Lenovo Z585 turns on but black screen

I tried looking in the maintenance manual, but there are no mentions of what your blinking lights mean. I think you need to take it in for service.

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Answer Match 63.42%

Hello everyone, I'm new here, and I want to start by saying I have minimal experience with my computer (I just built it yesterday using a YouTube video to guide me) so when replying with an answer, don't hesitate to ask obvious questions.

I built my gaming computer yesterday, and it turned on, I installed Windows 10, and everything was working fine. However just a while ago, I took out one of the smaller cables that goes into the CD drive (not the one that supplies power, but the other one) and connected it to my hard drive, because I only had two of those cables and one was going into my SSD. I wanted my computer to detect both hard drives, so I went into the BIOS, and I saw that it acknowledged both hard drives, and then I clicked save and reset. Unfortunately, the new problem is, my monitor won't display anything. It was working 100% fine, and all I did was change the smaller cable from the CD drive to the hard drive, and now my monitor won't display. The cables going into the SSD and the HDD are both connected into the SATA ports on my motherboard, and they both are also connected to my power supply. I have checked to see if it was the monitor by some unlucky chance, and it is working fine (I plugged it into another computer, using the same power outlets, so it's not the outlets either). My computer turns on, and I hear no beeps or anything, and my screen does not display "no input" or anything like that, it simply has a black screen, the monitor is on, and c... Read more

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Answer Match 63.42%

every hour or five minute my laptop turns black and freezes and i have to restart it to make it work again .
i made the steps that the help here said and I attached my PC file information .

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Answer Match 63.42%

I've read around and tried the following:


removing the battery with the power cord unplugged and holding the power down for 20-30 secs (reset BIOS?) then put the power cord back in and tried to turn it on.

Just turning it off and on a few times(I guess it could be stuck in sleed mode?)

I tried to light up the screen with a flashlight to see if the LED went out but screen was still black.

It's a toshiba satellite sli1

Thoughts on other things I can try?

(the issue happened...after my cat puked on the laptop(keyboard part)

A:Laptop turns on but screen black. I've tried a few things.

"(the issue happened...after my cat puked on the laptop(keyboard part)"...

If there is dried cat vomit near one of the top hinges, there's a small micro switch that senses that the top cover is closed. If this switch is damaged, it will give you the black LCD screen

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Answer Match 63.42%

I am not sure if this is the right place to ask my question, but I have a HP Pavilion dv9610us Notebook, running Windows vista 32bit.
I was working in 3ds max 2011 yesterday, and then my screen began to flicker and go semi-black with horizontal/vertical white lines, and it kept going back and forth until the screen went black altogether.
I restarted it a few times, and most recently the screen appeared for a few seconds, and then it flickered again and kept going black, so I turned it off.
I am not very familiar with PC computers, so I am not sure what is the problem, but I am hoping that someone can understand my issue and give a solution to it! I have read around on various sites that say it may have to do with a backlight bulb issue or something along those lines, but I have no idea if that's what it is.
Also, I connected it to my tv, and the screen shows up on there... so I don't what that means, but hopefully it's not too complicated to fix.
Now, I am thinking it's the screen/display inverter, but I could be wrong. Is the problem that I need a new screen/display inverter, or is it something else?

Thanks in advance for any help!

A:Laptop screen flickers and then turns black

There could be several reasons for your problem, but I am leaning toward your graphics driver, see if it works in safe mode.
Safe Mode

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Answer Match 63.42%

i was transhering a file to my psp and then my computer froze so i waited about 5 mins and still nothing i hit alt+ctrl+delete and i click log out... then i went to log back in it brong me to a black screen only with a mouse nothing else so i waited an other 5 mins nothing so i hit the power boutten and still it says welcome then it goes to a black screen but please some one help me ( i was thinking that it was my video card (redean 9800pro) so i took that out and put in a redean 9700pro but it didnt do anything just like it was be for ) so some one plesa help me.....

A:my vista screen turns black with only mouse

Welcome to the Vista BSOP (Black Screen of Procrastination)
I don't have anything to share except your pain. I am in a very similar situation. Will be monitoring this thread for any progress you make.

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Answer Match 63.42%

Got the computer from a family member, I tried fixing it for them first and I thought it was the video card so I tried a different one and still nothing. So it was unplugged and stored for months then they just gave it to me. Well I took it home and started messing with it turned it on a cple of times nothing. Moved wires around put different psu in nothing, put it back to normal it started right up powered screen up I got into windows but it had a lot of lag so I went to restart it so I could do a fresh install and screen shut off... note when it wasn't working before this point the cpu fan ran at full rpm when turned on but slowed down when it worked this first time. I turned it on and off cple times nothing unplugged psuand back in it worked enough to reinstall windows and went to restart nothing. When plugged my speakers in to see if it beeps it started up! Its toying with me, restarted it again nothing so next try I pushed on the cpu thinking the mobo was bad it started up and woked for a cple restarts and quit... I tightened. The mobo screws down to the case and worked for awhile and then started acting up on restart. It will turn on once after it sits awhile unplugged with the bios battery out. I'm confused... bad bios or the mobo? I have unplugged all things that aren't needed for start up different hd with same effect. Only thing I haven't tried yet is the ram. I'm at work and will mess with it more later. Its a compaq presario or w.e amd 3800+ 2.4 ght proc two 512m... Read more

A:computer turns on but screen stays black

The PSU was probably bad, replacing it should have fixed it. There may be bad caps on the motherboard or something is grounding on the MOBO to the case and causing it to not boot. Take everything apart. Take Heat Sync off of processor and apply Thermal Paste. Take MOBO out of case and check to see if there are any burn marks, bad caps, or if there are any risers missing off the case keeping the MOBO from touching the case.

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Answer Match 63.42%

I need Urgent help please. I have Windows Vista Home Premium x64 on a Gateway laptop. Whenever my recharger is plugged in to my laptop, and I try to use my laptop, the screen goes very dark (you can still sort of see, but its really dark to even work with the laptop). This happens about 5-10 seconds after I open my laptop's screen. In order to get rid of the darkness, I close the laptop's screen, reopen it, and 5-10 seconds later the screen goes black again. When I do not have my recharger plugged in, this problem won't happen. I also tried System Restore, which failed. However, when I go on Safe Mode, the problem does not occur even with the recharger plugged in. By closing the laptop screen, I mean taking the head (idk whats its called) and putting it down and picking the head back up. I really appreciate the help guys, I really need to get my laptop working again. For any other information about the laptop required, please ask. Thanks!

A:Laptop screen turns black repeatedly.

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Answer Match 63.42%


A friend came to me for help, and I am leary of doing anything without conferring with the experts. Here is the history:

Originally the PC had a periodic BSOD - 0x0000007B. I was able to boot to the "last known good configuration", and run MalwareBytes (cleaning up a number of Adware problems), and I ran the ESET online scanner (which found nothing). I made a restore point just in case.

After one or two more boots, I once again received the BSOD 0x0000007B. Attempted to reboot using last known configuration to no avail. Now all I get is a black screen after the initial boot messages (no windows splash screen).

I have looked at your guides about running CHKDSK, FIXMBR, FIXBOOT. I'm just a little leary that I may lose data on his hard disk (he says that there is a tremendous amount of music on there). I have a few questions:

1. What will be the impact of CHKDSK on his local files (deletion, damage)?
2. I did type in FIXMBR, and it stated the following:

"This computer appears to have a non-standard or invalid master boot record. FIXMBR may damage your partition tables if you proceed. This could cause all the partitions on the current hard disk to become inaccessible. If you are not having problems accessing your drive, do not continue. Are you sure you want to write a new MBR?"

Can I still run this without damage ?

I just want to make sure I'm doing the right thing before continuing. I'm assuming this is an XP proble... Read more

A:XP PC will not boot - BSOD turns to Black Screen

System manufacturer and model?


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Answer Match 63.42%

while using my laptop, the screen will turn black, the back light will stay on, and i can press the keys and it will beep n beep at me, i can also click on things if im lucky ill his something and then it will make a loading sound from loading a new webpage, or if im playing a game i cna still shoot n crap, only thing is i cant see wtf is happeinging
anyone able to help

running vista
power setting, are basicaly so the screen never turns off unless its left for 10 mins, no hibernation or sleep, or HDD turn off.

A:laptop screen randomly turns black? wtf help

It's more than likely a loose video card. The card sits almost directly under the keypad on a laptop and after use can come loose just enough to be an on again off again problem. Jazz

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Answer Match 63.42%

I've checked to see that the hard drive is spinning and it is. the hdd access light flashes.i have not checked the ram yes since it's a laptop and difficult to get to. but i'm pretty sure that's not the issue. since from what i've listened to it sounds like it goes through post then sits the fro about thirty seconds probly asking if i want to start windows in safe mode normal. when i just sit there after about that much time has past the cpu fans start going again a little faster and i can here that it's accessing the hard drive but since i can' see anything it's hard to tell if that's true. i'm thinking that it's a bad graphics card but i'm not sure.

A:Solved: Black screen when computer turns on

ok so the problem is that sometimes you can see the picture and sometimes you can't see it. i don't know what causes that but that's what happens. i got it working again. but after it went to sleep the screen never came back on. would that mean that there is something wrong with one of the windows files? i know one of them is the one used to bring the computer back from sleep mode. it's running windows vista. maybe this isn't a hardware issue?

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Answer Match 63.42%

Hello all

Just got myself this (old) new computer, that I was going to use for a media center. But it randomly crashes, and i can't seem to figure out why. I formated it yesterday, so I doubt it would be a virus.

Sometimes it goes black, and picture returns within a few seconds, but other times it freezes up completely. When I restart it (with the power button) I cant get pasted the BIOS screen, but if I unplug the power supply, and hit the power button a few times and then plug in the power, it starts up like normal. (does that make it a RAM issue?)

Freezes have happened doing the following: Using XBMC (both in menus and while watching a video), while Internet Download Manager was running. While file transfer was running, and a few times while i wasnt at the computer.


Windows 7 Ultimate x64
ATI Radeon HD 5670
Intel Core i3 CPU
Phillips TV (Connected with HDMI)

Let me know if you need any other information.

A:Computer freezes and screen turns black

The problems you describe typically mean hardware problems. Please follow the to provide us with your system logs and application logs. Those can help to find software conflicts, system errors, application errors, and sometimes point to hardware problems, as well. You do not have to be getting a blue screen crash for those to help us determine the cause of your problems.

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Answer Match 63.42%

I have started booting from USB and testing that kind of stuff. But suddenly a day when i clicked restart while pressing shift the menu popped up normally but when i try to restart in any way the screen just turns black. I have tried all of the different options and all turned black: boot from device, repair startup (something like that) and bios settings (UEFI or something like that).

And i think this has happend to me before and i fixed it without removing any battery or anything like that..... i think.

BTW i am not the best at computers.

And google is not my friend, i have googled for hours.

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Answer Match 63.42%

My operating system is VistaStarter SP1, I am using a built in graphics card NVIDIA GeForce 6150SE nForce 430 with max. memory of 313MB. This problem occurs when I play a game called "Special Force Online" and when I maximize spider solitaire... how mysterious. It also shows in the Nvidia Control Panel. Just view the attachment or link for the sample image. hope this problem will be solved so I can avoid reinstalling my OS. Its so painful...Here's the image sample:

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Answer Match 63.42%

i can see the screen being illuminated but i cant see anything, i hear windows starting up and everything... what could it be?

A:Screen turns on but stays completely black

If it's a laptop then the LCD lamp could be working but there's something else wrong with the LCD.

Can you see the bios screens and info right before the Windows starts?

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Answer Match 63.42%

Hi all,

My faithful desktop of 2 years has started pushing up daisies:
I was playing GTA5 when the monitor lost connection to the computer and I had to restart. When I started back up, the message that appears after a bluescreen popped up. This started happening more and more frequently, whenever I started any game, then sometimes when I'd just have Firefox open, then about half the time I tried to start up the computer it'd happen at the login screen.

I did a Malwarebytes scan a few days before this started happening and it turned up clean, and I haven't changed the hardware in 2 years. I tried updating my video card drivers, to no avail.

The weird thing is how inconistent it is--I was able to play GTA for several hours last night, then it happened again. Sometimes it automatically restarts, sometimes it doesn't. Sometimes the power light flashes. Sometimes it makes me go through Startup Repair (which never finds anything).

I have no idea what could be causing this. BlueScreenView says it's a graphics driver about half the time, but not all the time. Memtest86 said the RAM was fine. Any advice would be greatly appreciated.

I can post SysInfo results and the minidump files if they'd help; I'm on my laptop right now because the system in question is really unreliable.

Thanks in advance.

Windows 7 Home Premium
Intel Core i7-3930k
ASRock X79 Extreme3

A:Screen turns black, then computer shuts off

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Answer Match 63.42%

So my prob is that every time i try to do something on my computer [like watch videos ect] my screen after a while [sometimes 1hour,sometimes 20 mins] turns black and just shows no signal or just black.

I have no idea what to do.I tried to virus scan/spybot search over and over.obviously it not the prob.

I tryed to run windows in safe mode and then it only happens in 6hours or so [i have this prob for a while now so i even noticed the time gap]

could the problem be in my video card? damaged or something.

And if theres any way to enable sound in windows safe mode?
[i could use my pc then without any problems..and yes i know safe mode is for troubleshot'n only but im not going to visit porn sites or other words-safe pasword protected sites ect.]

please help me,i really dont have a clue what to do.

A:Screen turns black [shows no signal]

Post all hardware specs, including power supply wattage and brand.

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Answer Match 63.42%

Hey guys!

I recently bought a new computer (all separate components which my brother assembled for me) and everything works fine. But as soon as I launch any game (like Crysis, Painkiller, Bioshock) the screen turns black and it doesn't respond to anything anymore. Old online games like quake live run like a charm though. Beyond good and evil runs smoothly, but somehow the eyes don't always follow the rest of the model, making the characters look like retards all the time.


case: Antec Sonata III 500 Zwart, 500 Watt
motherboard: Asus P5Q SE PLUS
processor: Intel Core 2 Quad Q9550 (C1) 2.83 GHz, 1333 MHz, 12 MB, Boxed
videocard: Asus EN9800GT/HTDP/1GD3 1024 MB
memory: Kingston HyperX Dual Channel 4 GB, PC8500, 1066 MHz, Kit Of 2
HDD: Seagate Barracuda 7200.12 1 TB, 7200 Rpm, 32 MB, S-ATA II/300
monitor: LG LCD Monitor W2261V-PF 21.5 Inch / 54.61 Cm, 2 Ms, Zwart
mouse: Logitech Mouse Optical Wheel S96 PS/2
Keyboard: Logitech Ultra-X Premium Keyboard USB, Zwart, Qwerty
Sound system: don't remember the name . It says sweex and is 2.1.

Obviously I have already updated all the drivers, and tried tweaking some settings in the videocard driver, but nothing helped.

Does anybody have any ideas how to fix this! Do you think it's a hardware problem or software?
It's really grinding my gears because it's just new and I want it to work perfectly . (I don't really play a lot of games, but I just want it to work! oh, and 3d software l... Read more

A:My new PC's screen turns black when launching a game

Sounds like your video card is not installed and setup properly. I'd recommend going through the whole installation & setup from the start. If the problem continues then you need to test the vide card.

-- Andy

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Answer Match 63.42%

My laptop from time to time will just shut down the screen to a black screen, I can still hear things running in the background, example a game will be playing but nothing on screen. I have to push the button to shut the whole computer down and restart, could it be the screen going, or is there a fix for this, Thank you so much,

A:Screen turns black while everything still runs in background

Hi @rparks315, Welcome to the HP Forum! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More. You stated you have the  G72 - 866US , did you mean the  G72 - B66US?  HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? I understand that while playing games your screen will go blank or black but the processes are still running in the background. To regain access, you must restart the notebook.Have you done all your Windows updates? Have you run the HP Support Assistant?  If you connect an external monitor, do you have the same issue? Here are links I think may help: HP Notebook PCs - Computer Locks Up or Freezes When Playing a Game,   HP Notebook PCs - Green Screen and Other Video Playback Issues (Windows 8, 7) and HP Notebook PCs - Troubleshooting a Notebook LCD Panel Issue (Windows 8/8.1, 7).Please let me know the outcome. Thanks for participating in the HP Forums where we want to help you as well as others who may experience a similar issue as yourself. Please consider marking the post that resolves your issue as "Accept as Solution" to help other community members! To show appreciation for my efforts kindly click the "Thumbs Up" below.

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Answer Match 63.42%

my desktop screen goes black/blank all of a sudden like it's in sleep mode ( the power doesn't actually turn off at any point and there's nothing i can do to turn it back on except use the power button on the tower). if there is sound at the moment of the crash then it just loops rapidly again and again to infinity.

i first dusted the tower and thought that was it since there was a huge amount of dust inside and after doing it worked fine for almost 2 days when it started doing the same thing again. the fastest it crashes is when i tried to play WoW (only a few minutes) and play youtube videos (10+ min). my graphics card is a geforce 210 512mb and i've had it for about a year, worked fine all this time. when i took it out last time it was really hot, i'm not sure how hot it's supposed to be but it burned my fingers more or less.

i have the same system and components, i play the same games and run the same apps as i did before when it was working well ( i am not sure if i had any crashes of this sort in the past but i believe it did happen once or twice over at least a year). i don't play and high end graph games or anything that needs a better card.

i use vista 64 on a intel quad [email protected] with 6gb.

do you think it's the graphics card or something else? what can i do to find out? Thanks for help!

A:Screen turns black and sound loops

"i'm not sure how hot it's supposed to be but it burned my fingers more or less"...
Replace the video card, but first check the fan on it if it has one. Make sure it is running

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Answer Match 63.42%

I started having issues yesterday, the day after I installed teamviewer a program that is on my iPad also to remotely control the laptop. At first the screen started freezing when I was in the middle of a Java game. So I restarted the laptop only to have it freeze at the main screen (after login).

The screen would freeze the display would change to a very low resolution (I think). So I kept restarting it only to repeat. Until eventually once past the windows logo the screen would turn black and blank. Sometimes the display would turn on black and blank and other times it would do that after the logo.

A few times I managed to get it to go into safe mode and I restored to a few days ago but it made no difference, I also tried many other things like changing some settings but nothing worked.

So after like 2 or 3 hours I Rolled back and disabled "nvidia quadro nvs 135m" (since I read it might be causing the issue and I should uninstall it which I couldn't), once I disabled it I restarted the computer and made it to the main screen without issues, and I could even load my game. I enabled it again And restarted the computer only to have the same issues so I disabled it again after finally getting into safe mode.

I don't know if it works fine now, I left it on at most for 5-10 minutes without any issues and I never actually logged into the game to see if it works.
Like I said I tried restoring to an earlier time but I think the issue is with that particula... Read more

A:Display turns on to blank black screen

Go here:
Check automatically for a video driver for the on-board "nvidia quadro nvs 135m" video card. Doing this may solve your problem

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