Tech Problem Aggregator

Installing Windows 7 - Stopped After "Expanding Windows Files"

Q: Installing Windows 7 - Stopped After "Expanding Windows Files"

I am installing Windows 7 from a bootable USB on my new laptop. I selected to install windows on the new SSD and the install went through "Copying Windows Files" and "Expanding Windows Files".. it then restarted and didn't continue, it seemed as if I haven't started the installation and it is now asking me where I want to install Windows again.

This time there is one more option: Disk 0 Partition 1: System Reserved (100.0 MB)

If I try to choose the SSD again (Disk 0 Partition 2) then it says "partition you selected might contain files from a previous windows installation" and stuff about Windows.old

What do I do?

A: Installing Windows 7 - Stopped After "Expanding Windows Files"

After the initial install when the computer reboots, you have to choose to boot from the HDD not the USB again, or it will start the reinstall again, and then put your first install in a Windows.old folder.

1 more replies
Answer Match 82.8%

Dear Sirs...

I've spent last 48 hours trying to fight the fate (and I know there's been a lot of discussions around this issues). But whatever I do my windows 7 64x would not proceed and is stuck at Expanding Windows Files Stage.
What I've Done:
- I have a pack of DVDs - both native one (OEM) and one from torrents (written at 16x - oh how stupid was I back then and how naive, 4x and finally 2x and 1x speeds) - in vain
- I also created a bootable flash drive to use instead of DVD - did not make any difference
- I tried testing and removing my RAM, one at a time, changed slots, etc. - nope. Memtest runs like a charm, 3 runs with windows utility (and in-bios utility).
- I tried to disable EVERYTHING in BIOS I could find - including support for legacy USB drives (not when I was trying USB though - it would not find it). Could not find any mentioning of Floppy, or Tech Bridge, Or K9 (which helped some other people).
- I tried to eject-reinsert the DVD drive while installing (as some people reported it helped).
- I even switched SATA cables, swapped SATA cables and switched off everything else except for PS2 Keyboard (even USB mouse was gone), HDD and DVD
- I formatted my HDD and I used both "delete partition" and "format partition" - on the dialogue where you choose where to install windows.
- I booted from Boot Disk Utility to check HDD for bad sectors and format it again.
- Finally I tried some vodoo magic which apparently proved ineffective as... Read more

More replies
Answer Match 82.5%

I do a clean install. Delete all the partitions, make a new one, format.Then "Copying files" takes approx 1 second. Then it does to "Expand" and gives me the error.Exact message:"Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070570"

A:Error at "Expanding Files": Windows cannot install required files. 0x80070570

I resolved the problem I had. It appeared to be a memory chip. I do not know whether it is a bad chip or just a compatibility issue.I had 2.5GB of RAM: 1GB 800Mhz and the rest 512MB 688Mhz. I took out the 1GB and the install went through fine. Windows 7 is running just fine with 1.5GB of RAM on a 2.8Ghz Pentium D.

50 more replies
Answer Match 81.9%

I torrented a windows 7 install disc iso. I burned it to a disc but when i tried to install windows 7 it gets to "expanding files" and freezes at 0% . After that i tried using the exact same iso but from a thumb drive, and it worked. I tried the disc on multiple computers and it always sticks at 0% on expanding files. I have also reburned the iso multiple times and it still doesn't work. If i use a jump drive it always works. I know someone is gonna say that its the iso because i got it from a torrent, but the same iso works from a usb drive so it cant be that. I know someone is gonna say it is the optical drive, but i have tried it on 3 different computers with optical drives that i know work but it still sticks at 0% so its not that. Its also is not that i haven't waited long enough because i have left it for multiple hours and it still didn't move from 0%. I suspect that its an little feature in the burning program that i overlooked during the burn process. Has anyone encountered this or know how to fix it?

A:Windows 7 install stuck at 0% on "expanding files" but works off USB

I assume it has to do with the burn speed. If burned at anything higher than 1x, there is a chance of the disc being corrupted.

2 more replies
Answer Match 81.6%

I wanted to install Windows 7 x64 Ultimate onto my brand new computer and the installer freezes every time at the "Expanding Windows files" screen, not always at the same time, e.g sometimes at 44%, sometimes at only 80%, or it also happened that the machine rebooted in the middle of the process without prompting or anything. Since I was unable to install the x64 version, I tried to install the x86 version, or e.g. Professional instead of Ultimate, with no success, because it also freezes the same way. I also tried installing from a different DVD, even from a pendrive, but this doesn't solve the issue, the setup just freezes at the same point. Unfortunately I'm also unable to install Vista instead of Win7, because the problem still persists. It seems that none of the above systems work...

To be able to use that computer at all I wanted to install XP then, but I also have issues with XP, because the machine also reboots sometimes without prompting, it also rebooted at the end of the installation process without any reason(when finalizing settings, such as users, automatic update, etc.) On XP, I'm also unable to install the graphics card drivers (ATi HD 5770), because after installing the Catalyst software suite, there is no picture at all after rebooting, after loading the system, the screen simply goes black, then the only thing I can do is to start up in safe mode, and to remove the driver.

Since I also encounter problems with XP it's likely that there's some... Read more

A:Setup freezes at "Expanding Windows files" and a little more...

I'm not sure if this will work, but this was my initial problem with Windows 7 installation.

Make sure to remove any USB device connected while installing.

7 more replies
Answer Match 81.6%

Yo guys
I'm trying to install Win7 on my mom's laptop. I got to the custom install and I selected the HDD. I pressed the button for additional options and clicked format.After about 4-5 seconds it said it has been formated (although it seemed a little bit too quickly for me) and I continued to install. It gets to the install screen and shows "Copying Windows Files 0%...". It quickly and somehow, without showing 100% done "skips" the step giving it a tick and moves to expanding the files. Expanding stays on 0% and nothing else. No indication of the DVD reading, no indication of the HDD writing. It just stays like that and... NOTHING!!! This Win7 is from a torrent and the exact same edition is running on my PC, installed just fine. I tried several other CD's and on one of them it just got to the second restart and IT DIDN'T REBOOT! Even after waiting about 10 minutes it just did nothing. I restarted the laptop manually and then the install started from the beginning... Got any ideas what to do??? Please help, this is very VERY important!!!

A:Install freezes on 0% of "Expanding Windows Files"


I know 10 minutes seems like a long time, but I do not want to move on until we can be more sure. Could you try leaving it for 30 minutes?

If nothing happens, we can go from there.

In the meantime, try reading my guide, and follow the tips such as disconnect all unnecessary hardware.


9 more replies
Answer Match 81.6%

Hello, this is driving me crazy so if you happen to know something or someone who knows something about this, please help:

this aftertnoon I tried to re-install some games on my desktop computer (a recently assembled computer with intel i3 cpu, kingston ddr 3 2gb memroy chip*2, western digital 1 TB HDD, and Pioneer DVD RW, running on windows 7 ultimate 32 bit) because I couldn't load my saved games properly, but I put my game disc in the DVD ROM, during the installation I had numerous instances of "corrupt data source" or "I/O Error" and the like. I had no such problem the first time I installed the games using these discs (about 1 month ago), I tried putting these discs in my other laptop everything went smoothly. I suspect it is something wrong with my OS so I started to re-install windows 7 (probably the worst mistake I made this week). i inserted the windows 7 disc, everything was fine at the beginning, computer loaded the files, went into installation screen, i selected the language & locations, accepted license agreement, selected the partition to install, then clicked next, this is where problem started: loading windows files finished immediatley, but expanding windows files took forever ! It stayed at 0% for like 10 minutes I thought maybe this is how it was supposed to be so I left it there and went to the market. I was back 1.5 hour later and it was at 1%. I thought this was rediculous so I powered off the machine and ran the installation di... Read more

A:Please help: Installation stops at "Expanding Windows Files 0%"

Here you read these two threads ?

Questions to use for help with Installation Issues

Common Installation Problems and Their Solutions

3 more replies
Answer Match 81.3%

Hello, cheers to all of you who are trying to help!

Like the title says, I'm trying to install Windows 7 on Toshiba Equium and every time setup stops on the "Expanding Windows files (0%)". I've tried to google the solution but not a thing I tried helped.

Been there, done that list:
Complete disk format (filling with 0's)
Burning new DVDs
Using bootable USB
Debug mode
Reseting CMOS (default BIOS settings)
Selecting partition active with DISKPART
Do you have some other ideas other than what I've tried? In either way, I'm very thankful!

A:Windows 7 x86 and x64 installation stuck at "Expanding Windows Files"

Hello Cabbageman, welcome to Seven Forums!

The one thing you didn't mention is the probable suspect, where did the Windows installer you are using come from, perhaps that is the issue and securing another installer will sort it for you.

5 more replies
Answer Match 81.3%


This is my first post here; so I hope I am not breaking the rules by posting a help thread immediately after registration. I'll basically describe what has happened today with my PC. I was originally running Vista, but then I decided to upgrade to Windows 7 with a new hard drive. My issue is that I can not install Windows Ultimate 64bit. I am able to boot from the CD/DVD and then enter the setup; but as soon as it begins it rushes through copying files in less than a second and then it hangs at Expanding Files (0%), the dots after it move, I've left it for as long as 30 minutes before realizing nothing was happening.

I've done a HDD diagnostic and a RAM diagnostic, both came back positive for no errors.

A:Windows 7 Installation frozen at "Expanding Windows Files (0%)"

Where did you get Win7? How is the disk burned?

Work through the steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums

4 more replies
Answer Match 79.2%

I am coming to you guys in complete and utter desperation. About 2 months ago I built my first computer. Here are my specs:

Mobo: Asrock X58 Extreme
Case: HAF 932
CPU: Core i7 920
Memory: OCZ 4gb Obsidian Series
Video Card: Radeon 5870
Hard drive: Western Digital Caviar Black 750GB
OS: Windows 7 64 bit OEM

When i initially built it, i was attempting to install Windows Vista 64 bit. Every single time i tried to install it, it would freeze at different points of the installation. I tried using 2 different video cards, 2 different types of Ram, 2 different hard drives, 2 different DVD drives...and NOTHING worked. No matter what i did it would just keep freezing during the installation.

So after reading just about every forum on the internet and trying everything i could, i gave up for a few weeks.

Yesterday i went out and picked up a Windows 7 64 bit OEM disc and 4gb of OCZ Ram at micro center. I came home hoping to FINALLY get my new build up and running....But what happened? Every single time i try to install Windows 7, it STILL freezes during install. This time it's been freezing at the "Expanding Windows files" part of the installation. I am seriously at a loss for words. No matter what i do it just will not install an OS and I've lost ALL patience.

Please for the love of god is there anyway out there who can help me/point me in the right direction/give me any suggestions on what i should do? Thank You

A:Windows 7 Freezes at "Expanding Windows files"

well, i have the same problem and it is veryy ennoying...
i've found this on other forums:

disable any floppy in your main bios menu
disable hypertransport

this hasn't worked for me, but for others indeed
since it has been quite a while since you posted this, maybe you already found a solution... if so, could you post it here maybe? because i'm in the dark...

2 more replies
Answer Match 102.06%

Hello All!

Would need your help with this...

Windows 7 "Recent Places" stopped recording the most recently visited files. I have presently no idea what triggered this issue.

Please review the attached screenshot displaying the properties of the "Recent Places" folder. Maybe that will give you a hint.

I need your help!

Thank you!

More replies
Answer Match 101.64%

Three times in the last 24 hours this warning has opened on my Desktop, after I have just closed Windows Live Mail [WLM] . After the warning disappears from the Desktop, WLM opens yet again.

Naturally I've allowed the issue to be reported to MS and sent the information, but I note that there is also a File that describes the event, in this case:


Is there any way that I may attempt to either fix or resolve this issue myself? For starters, I haven't a clue about how I access the quoted File, and if I did, I don't know what to do with it anyway.

Or is this yet another of those situations where you just grin and bear it until MS come up with something to resolve the issue? Hope not 'cos it's mildly annoying...

A:"Windows Live Mail has stopped working" - Files describe event; Fix?

1) Ignore error message.
2) Do a "repair" of Windows Live Essentials via Programs and Features
3) Use the Disk Cleanup utility
3) Use sfc /scannow via the command prompt window.

7 more replies
Answer Match 101.22%


running ie 9 & win 7 & avg

did cmd - sfc /scannow - no errors
no virus

problem started after ie9 install , so it seems

"windows explorer has stopped working"/"windows is restarting"

after error and little time all tabs pop up good and ready to go

just annoying - like my dog barking at 4:30am thinking she's a rooster


A:[SOLVED] "windows explorer has stopped working"/"windows is restarting"

Hello Marcus,

Do you get this error when opening up IE? If yes does it happen instantly? or after browsing for a little while?

9 more replies
Answer Match 100.38%

Hi all

My problem is the Windows Explorer Search bar, which is to find in the upper right corner of every Explorer Window (BTW, my OS is Windows 7 home premium SP1).

This image url example.png - explaines my question with one quick view

The WindowsExplorer search bar provides a Choice for only the latest 3 search terms, typed in, for a lookup, recently. These 3 terms show up as a list, in the moment you start to type-in a term. Problem is, you NEVER see more than only the latest 3 search terms. Every newly entered search term would overwrite one of the latest 3 terms.

It would help strongly if I could rely on, say, the latest 10 (recently used) search terms.

Is there a way to expand the Explorer list (of recently used terms), to a higher count?

Big Thank you in Advance.

A:Expanding "recent Entries" within Windows Explorer Search bar

First we need to be sure that you can get 10 searches.... do you know for sure you can

5 more replies
Answer Match 99.54%

Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

More replies
Answer Match 99.12%

My Windows login and logout sounds have stopped working. I went to the control panal and checked in the "sounds" and the login sound worked when I tested it there plus I checked the sound mixer and all sliders are active and pulled up. What could be the problem? All other sounds are working?


A:Windows "Login" and "Logout" sound stopped working

line 211 left hand side

211. Restore Startup and Shutdown Sounds

hope it helps


2 more replies
Answer Match 97.86%

Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

More replies
Answer Match 97.44%

So I'm reinstalling Vista because I'm getting fed-up with all these viruses I'm getting. I've taken that off with multiple AntiVirus Programs but they always come back (and more!.

I tried reinstalling windows, but on the part "expanding files" at 27% (right after it restarts the computer for the first time) it gives me an error saying "windows cannot install required files. make sure all files required for installation are available, and restart the installation".
I really want to know how to resolve this issue. (BTW I'm using the Vista re installation disc that came with my computer from Dell)

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Answer Match 97.44%

OK, I've looked at a lot of info on these excellent forums, and don't really know where to start. I get as far as Step 2 "Expanding files" using the OEM DVD, then install just stops or wants me to press any key to boot from CD drive.
Am I better off trying an ISO install instead of the OEM DVD? I'm installing to a new HDD with 2 partitions (100Mb reserved and 975 Gb partition, with the rest unallocated). Sata is set to ACHI, RAM seems to be OK (thru 18 passes), everything seems good until Step 2 (as above) stalls or reboots to initial "copying files" step after pressing any key...
Can someone suggest where to start to find the problem???

Thanks for any advice!

A:Win7 Pro stalls during "Expanding Files" or won't restart

Always delete all partitions during the booted install.

If that isn't enough then Troubleshoot Windows 7 Installation Failures - Windows 7 Help Forums

1 more replies
Answer Match 97.02%

I just installed a new 60gb hard drive as a back up to put my movie files on,it installed fine and it works fine but i get "windows milenium emergancy boot" when i boot the system up .I don"t know if this error is serious but I do know that the system seems less stable in this boot mode..can someone please help? thanx

A:after installing new "hard drive" it starts with "windows emergency boot"

closing duplicate, view this thread

1 more replies
Answer Match 96.6%

Okay, I had another thread that was apparently going nowhere, probably because of the way that I, poorly, worded it.

I am attempting to install the latest Win7 ISO from the Microsoft website. I am attempting to install the 64-bit version.

I will get past the first reboot, and get to 30-33% of the expanding files stage, and will lose video. I am 100% sure it is a video loss.

I am trying to install it by having my main 250GB HDD as the OS with XP on it, and using my other 250GB as my formatted and partitioned HDD in which Win7 will be installed upon. I am not trying to install it from inside XP onto my current HDD, it is being installed inside XP to another, formatted, and partitioned, HDD that is connected.

I apologize for the confusion in my last thread, as I really wasn't being clear.

A:Video cuts out during "Expanding Files"

No one?

9 more replies
Answer Match 96.6%

I'm stuck in Windows 7 RC1 x64 installation. It always hangs at "expanding files", usually at 19% but not always, sometimes at 11%, 5%, ....
No error, no BSOD, computer only stops copying files.

After reboot (Vista x64) file "setuperr.log" is empty.
Last line in file "setupact.log" is always:

2009-05-14 18:40:52, Info [0x0606cc] IBS Calling WIMApplyImage (flags = 0x184)...

No errors in log.
All hardware recognized succesfully and drivers installed fine. Or so "setupact.log" says.

Intel Core2 Duo E6600 2,4 GHZ
Motherboard DFI Infinity 975 X/G
4GB RAM DDR2 800 in 4 slots of 1 GB each (dual-channel)
Hard drives: 2 Seagate SATA in RAID 0 ICHR-7 (volumes: C: (Vista x64) primary active, D: and E: extended partition both drives logical)
2 Western Digital SATA in RAID0 ICHR-7 (volumes: F: and G: extended partition both drives logical)
2 IDE HD over a SCSI IDE PCI Card (volumes H: and I:, both logical
DVD: 2 units IDE
Graphic: nVidia 8800 GTS
Monitor: Samsung T220
Creative Audigy 2 PCI
Keyboard and mouse: Logitech MX5000 Bluetooth

I want to install Windows 7 x64 RC1 in a new primary partition, formated NTSC, no problem at all.
Looking for dual boot systems.
Ithink I have tried all posible options:
- From ISO DVD (2x speed record). Image downloaded is OK (MDS checksum OK).
- Directly extracting files from ISO in C: and in the new partition.
- Manually unplugged all other hard drives
- Deleting all partitions except C: a... Read more

A:Installation stops "expanding files" - Help please !!

Hi supermanho, welcome to the forums.

What speed did you originaly burn the DVD? Because of the size of the install.wmi (or .wim i can't remember) file (over 2GB) a higher burn speed can cause write errors that will only be detected when reading disks. Try the slowest speed and see if that helps.


9 more replies
Answer Match 95.34%

"A problem caused [name of program] to stop working correctly. Windows will close the program and notify you if a solution is available." But no solution shows. I have been using the same HP Pavilion tx1000 for a year and a half with no software or compatibility issues. I run Vista Home Premium, Service Pack 1 - 32 bit. Slowly this message began to appear with every microsoft program I opened and then started to spread to non microsoft programs. I tried reinstalling the programs, doing a system restore to the oldest restore point I could, I also tried uninstalling any window updates that were installed right before my problems. I have read some strings that indicate it may be a compatibility issue between the service pack 1 and vista but the service pack came with the computer and it has been working fine until recently. I am at loss what to try next. Has anyone using Vista Home Home Premium experience anything like this!!!

A:Windows Error Message "{Name of Program} has stopped working" "A Problem caused ...

hi and welcome the first thing to do is run your anti virus and malware progs this will check for issues there and hopefully rule it out the next thing to try is sfc/scnw its a how to and also try this,295582,sid192_gci1276029,00.html this will check for other problems in both your files and your hard drive

1 more replies
Answer Match 94.92%

hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

A:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"


Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

2 more replies
Answer Match 94.92%

Afternoon, I'm a bit boggled by this issue we are having on a PC at our office. It seems that the PC normally will boot up and the memory usage will be low 2 GB / 16 GB until 10-12 minutes go by then it shoots up 11 GB / 16 GB. It's really odd and I can't explain it, since no applications are started.

I took it upon myself and downloaded RamMap. Using RamMap I was able to determine that the memory is caused by "mapped files" under "file summary" I can see the two large files which are to blame. But I'm not able delete these currently until tomorrow to confirm the user doesn't need them.

What I'm looking for is an answer as to why these files seem to be singled out? Thanks in advance. I've included a screenshot to the RamMap findings and my understanding with how memory is handled is limited.

EDIT - I can see now only 1 large file is being selected for "mapped file".

A:Windows 7 Large files stuck in "mapped files" / "stand-by"

Attachments -

1 more replies
Answer Match 94.5%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Answer Match 93.66%

Hi. I'm thinking about repairing Windows 7Home Premium 32bit with the DVD, because of BSOD, but I hesitate.

I first need to know if the backup folder called "Windows.old" will be a COPY (keeps Date Modified but updates Date Created) or a CUT (simply moves all folders to an other, thus doesn't change Date Created). Thanks!
So of course, only those who have ever reinstalled Windows 7 may know the answer. If you don't know but have reinstalled Windows 7 at least once, please spare 30 seconds to check, simply find a file like a picture or music that you had before the reinstall, and see in the bottom bar of explorer if its Date Created is the original or the reinstall date. You can also click Display tab in Explorer, then Sort by > Others > check "Date Created", > OK > Click display again > Sort by > Date Created. Don't mistake with Date Modified, I know the original Date Modified is kept upon copying, but it will update if you modify the file obviously. Please be honest and double check, losing 5.9 years old dates of my past would be heartbreaking, like mixing the pages of my diary!

Date Created is very important to me (and is underrated because it's not the default sorting option unlike Name/Type/Date Modified) because my computer is 5.9 years old, now has thousands of files and folders and it's easy to find them back and organize them with Date Created sorting if I didn't write tags or description in the file name.
If it doesn't ke... Read more

More replies
Answer Match 93.24%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Answer Match 91.98%

Without quotes, no extension. Anyone know what they are and if they're legit?


A:My c:\windows folder has a couple of strange files: "D" and "@#"

They dont see legit to me. Try to do a virus search. Otherwise i recommend factory reset

9 more replies
Answer Match 91.98%

I am running Windows 7 on an iMac with VMware Fusion. Everything was fine for three months. Then slowly, problems started showing up. A notice would come up saying that Windows Explorer wasn't working and needed to close. (re-booted) So far, it is still only occasionally.

Then the screen size display began to change EVERY time Windows was restarted. The change was to a different size each time. (changed it back) It is getting to be a real pain!

Now the "My Computer" screen only works occasionally.(in the beginning, I rebooted. Now that doesn't help) When it doesn't work - the box is mostly blank with a horizontal "thermometer" where the words "my computer belong" slowly moving across the top. Even when the line is filled, the "my computer" screen doesn't fill in. When I do get a screen, I am only able to move files or folders for a short time. After that, I get a square when clicked on says "calculating" - and it never finishes. This happens with moving many, or only two or three files. I am also unable to click and highlight several random files with the control key held. This also happens with the recycle bin. I am unable to delete the files there.

I have a 3.06 GHz Intel Core 2 Duo with 4GB 800 MHz I use three different registry cleaners (had lots of problems before Windows7 and am not too happy with 7) and a Malware program. I have a software program that offers a repair feature on its disc. Is ther... Read more

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Answer Match 91.98%

Okay i can get the windows installion all the way to part 2 installing windows where it says expanding files it will get to around the high 80% or 90% complete then i will get an error that says windows cannot access the installion sources verify that the installation sources are accessible, and restart the installation. And i restart and try again and it gives me the same thing. So any help would be apprecaited.

Thank you,


A:Installing windows 7 error when expanding files

I had similar problems when I first downloaded the W7 x64 Pro ISO image from MSDNAA...when I burned the ISO to DVD the burn speed was set too high and some files didn't burn correctly and this caused errors during installation...the problem was easily fixed by burning the DVD on the lowest burn speed...if you are using a retail disc and are getting these errors the disc may be defective

2 more replies
Answer Match 91.56%

I'm using Windows 7 and for the last couple days I've been flooded with all sorts of "Program" has stopped working" notifications, from everything from the nvidia control panel to windows explorer to various processes that I don't even recognize that must be other ordinary windows processes. These just happen without warning, and when I restart my computer, I get about ten of them right on startup, everything is crashing and I don't know why?

chkdsk came up with nothing.
as per suggestion by another user I booted into safe mode -- the crashes do not occur within safe mode -- good to know. I opened cmd and ran 'sfc /scannow'. no results.

also, a user suggested it may be my ram -- I don't believe this is the case because my XP installation runs just fine on the same hardware.

i restarted the computer into normal windows and even before windows could boot it said userinit.exe and runoncewrapper both crashed then windows media player, then realtek audio, then nvidia, and a ton of other processes. In fact it seems like every process that runs it happens to, even the screensaver. thats what i mean by it being system programs.

Also, it seems to for whatever reason be knocking my games from 40fps down to 12.
Avira and Malwarebytes and Spybot all have nothing to report in the way of viruses or spyware, but this problem behaves like malware. The sticky said that 64 bit scans cannot do rootkits? I did a rootkit scan with Avira with ... Read more

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Answer Match 91.56%

I'm using Windows 7 and for the last couple days I've been flooded with all sorts of "Program" has stopped working" notifications, from everything from the nvidia control panel to windows explorer to various processes that I don't even recognize that must be other ordinary windows processes. These just happen without warning, and when I restart my computer, I get about ten of them right on startup, everything is crashing and I don't know why?
Operating System
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)

3.20 gigahertz Intel Core i5-3470
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Gigabyte Technology Co., Ltd. H77M-D3H
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. F5 03/29/2012

Slot 'ChannelB-DIMM0' has 8192 MB

NVIDIA GeForce GTX 660 [Display adapter]
Samsung SyncMaster [Monitor] (24.0"vis, s/n YCUYHVDZ702086, July 2010)

NVIDIA High Definition Audio
VIA High Definition Audio

A:Windows 7: "Program" has stopped working"?

14 more replies
Answer Match 91.56%

I'm using Windows 7 and for the last couple days I've been flooded with all sorts of "Program" has stopped working" notifications, from everything from the nvidia control panel to windows explorer to various processes that I don't even recognize that must be other ordinary windows processes. These just happen without warning, and when I restart my computer, I get about ten of them right on startup, everything is crashing and I don't know why?

Operating System
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)

3.20 gigahertz Intel Core i5-3470
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Gigabyte Technology Co., Ltd. H77M-D3H
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. F5 03/29/2012

Slot 'ChannelB-DIMM0' has 8192 MB

NVIDIA GeForce GTX 660 [Display adapter]
Samsung SyncMaster [Monitor] (24.0"vis, s/n YCUYHVDZ702086, July 2010)

NVIDIA High Definition Audio
VIA High Definition Audio

A:Windows 7: "Program" has stopped working"

Continuous, errors at start-up may be a sign of malware infection.

Publish a snapshot using Speccy..

Once installed, click file > publish snapshot. Copy & Paste the url into your next reply.

1 more replies
Answer Match 90.72%

Whenever I load up certain games on Steam, or certain other games and programs on my computer, the first few seconds of the intro or logos will come up, then black screen, then the following message:

"Windows Explorer has stopped working..."

Then it says it's "restarting". I get another black screen, then I'm at desktop with my game minimized. I try to bring it back up, and it happens again.

Sometimes, after four or five tries the game or program fully comes up and I'm able to play/use it for a little while (usually around 30 minutes to an hour) when it happens AGAIN, minimizing the game/program.

Rarely will it come up after just turning on my computer, but also in my taskbar none of the objects currently up seem to appear anymore, it looks like this now:
So, apparently nothing is showing up in that area for some odd reason.
I'm using Windows Vista 64 bit.

This has been going on for some time, here's what I've tried so far:
1. Multiple virus and spyware scans with: AVG, Malware Bytes, SUPERAntiSpyware, Windows Defender, and AdAware.
2. A Disk check of both C and F drives, which came up with a "few errors" that were "fixed".
3. Double checking all open processes, none of which were abnormal.
4. Disabled UAC (Did that a long time ago)
5. Disabled thumbnails, and used icons instead
6. Clear history, cookies, and all temporary internet files
7. Defragmented.

I'm completely out of ideas of what it could be. I really don't want to re... Read more

A:"Windows Explorer has stopped working..." "Windows Explorer is restarting..."

Even though you're not having BSOD's, please upload the information in this post for us to get a start: Blue Screen of Death (BSOD) Posting Instructions

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Answer Match 90.72%

"Windows explorer has stopped working", "Windows Explorer is restarting"

Please help!! I keep getting these two error messages and I'm not very savvy when it comes to repairing a computer... I tried to restart and troubleshoot, but to no avail, I still get the same errors... it started a few days ago, but even system restore did nothing to help the problem... Please, if anyone can help with this, I would greatly appreciate it!! Thanks in advance, and hope you all have a great night!

A:"Windows explorer has stopped working", "Windows Explorer is restarting"

Oh, I have Windows 7 Ultimate if that helps any... Thanks!

2 more replies
Answer Match 89.46%

Hey Friends,

I guess its not only me having this, is it? Many of us have it right? so whats the thing which brings up this dialog box > Scan and Fix /or/ Continue without scanning > when you connect an external device to your computer?
i had some time some bad day of mine when i clicked on the Scan and Fix and the result was the windows converted a very large number of my files into .CHK files hidden in the HDD!! and i still cannot find a way to recover those most most important files of mine (they are text files). I did recover a large bundle of files, but not the ones i actually needed more than anything! those text files. i have gone through literally 30,000 files and recovered almost everything > videos, movies, images, and messed up bits of large installation files of softwares like AE broken down to many many small pieces... but that doesnt matter! that stuff can be recovered (softwares and movies and songs) but the text files are still among those .CHK files i have which are still more than 10,000.

Anyone have anything regarding this is more than Welcome to share their Knowledge.

A:Windows "Scan and Fix Dialog Box" and ".CHK Files"

Sounds like checkdisk is running and finding a problem with a hard drive and attempting a repair

3 more replies
Answer Match 89.46%


I am running Windows 7, 64 bit.

This is the problem. When searching a folder, I am looking for all .cfg files. I can see at least 4 .cfg files in the folder, however, when I search *.cfg, it comes up with no results. I know this is not an error in Windows, and I feel as if I am overlooking something simple.

I see that .cfg files are tagged as "configuration" files and I assume Windows is trying to protect me. In reality, in this specific folder, these are broken files/un-completed download files from my download manager, Gigaget. I just want to remove these files in a specifc folder I have set up to house incoming downloads, so there's no risk of deleting anything important that my system would need.

Does anyone know how to rectify this dilemma.

Thanks in advance,

A:"Search" function in Windows 7 "not seeing" files

7 more replies
Answer Match 89.46%

I recently installed a new ssd and did a fresh install of windows 8.1 on it. I am now using my old hdd as my main data drive in my laptop caddy. My problem is I did not back up my data on my hdd and format it. So I need to delete the "windows" , "program files" and "program files (x86) " folders from that hdd to free up some space.
I understand I have to give ownership to those folders for me to be able to do delete the folders. I have tired the methods suggested by this guide Take Ownership of a File, Folder, Drive, or Registry Key in Windows 8

I tried both of those commands

(To grant currently logged on user ownership of)

takeown /F "full path of folder or drive" /R /D Y

(To grant administrators group ownership of)

takeown /F "full path of folder or drive" /A /R /D Y

and it was succesful, however I still couldn't delete the folders. I would appreciate if anyone could enlighten me.

A:Cannot delete "windows" and "program files" from old hdd

A lot is protected by trusted installer. I do that kind of thing with a win7 winpe disc/usb. I have a special driver which ignores permissions and gives complete control.

2 more replies
Answer Match 87.78%

I have been trying to load Windows XP back on to my Dell Dimention 4500 computer and only get to the point of "Setup is loading Windows" and it hangs there. When i boot from the hard disk I get PBR2...done, ! PBR and things stop. Any help would be appreciated, I am Stumped

A:Solved: Windows XP reinstall hangs on "Setup is installing Windows"

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Answer Match 87.78%

UPDATE: I authored this thread, but it is MIS-DIRECTED.

please see the following post:
my apologies

A:"SETUP.exe Has Stopped Working" - Message when installing

The front panel cable usually has 2 plugs. 1 marked as "AC97" and the other as "HD Audio". Which plug did you use ?. HD Audio is the one you should use. If using the wrong, you might do some damage to the MB.

You can also try to download the latest driver from Realtek

7 more replies
Answer Match 87.36%

Clean install of Vista Business on a new HD, Dell 8400 w/2.5GB memory.

I keep getting a dialog box that pops up and says:

"Microsoft Windows
Host Process for Windows Service stopped working and was closed.

A problem caused the application of stop working correctly. Windows will notify you if a solutiion is available."

There doesn't appear to be any rhyme or reason for it... it just arbitrarily shows up from time to time. It's not related to booting Vista, I don't think, b/c it'll pop up occasionally during the same session.

A:"Host Process for Windows Services stopped working and was closed."

9 more replies
Answer Match 87.36%

Hi there,
I am getting a repeated "Windows Module Installer has stopped working" message which says that the file that describes the problem is:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TrustedInstaller_5480538538f23ac44dfcd994b 3e5d340663098_cab_670b9c43\WER9B8A.tmp.hdmp.

Windows Update hangs and gives no error message but says no Windows Updates have been carried out (ever). Have tried to run SURT but it just hangs on the first step, searching for updates (left it for 3 hours or so). SFC Scan gives error message "Windows Resource Protection could not start the repair service". I attach CBS folder.

Be very grateful for any help.


A:"Windows Module Installer has stopped working" message constantly

There's a fairly critical error in the last CheckSUR that ran -

(f) CSI Payload File Corrupt 0x00000000 cmiv2.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
this file is central to the servicing capabilities of Windows, so the fact it's missing may be causing all your other problems.

The CBS log however is more interesting.
SInce early November, almost the only activity recorded has been repeated installations of the same software at boot.

2013-11-17 10:28:44, Info CSI 00000006 IAdvancedInstallerAwareStore_ResolvePendingTransactions call 1 loaded 8 pending advanced installer operations
2013-11-17 10:28:44, Info CSI 00000007 Begin executing advanced installer phase 8 index 0 (sequence 0)
Old component: [l:0]""
New component: [l:0]""
Install mode: uninstall
Installer ID: {51d813ef-83f1-42de-a2ee-89ee4633a7c9}
Installer name: [25]"RegistryKey SD Applicator"
2013-11-17 10:28:44, Info CSI 00000008 End executing advanced installer (sequence 0)
Completion status: S_OK
One or two people have reported uninstalling .NET 4 for a while, then reinstalling it solves this problem - it's certainly worth trying.

Uninstall it from the Programs listing reboot, then run the cleanup tool from here...
.NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

Reboot ... Read more

9 more replies
Answer Match 87.36%

My Maps app that came with Windows 10 no longer works in Aerial view. It's just blackness with my location dot in the middle. The blackness remains, even when I pan and zoom, but the road/normal layer works fine. I have the most current & up to date OS, Win 10 Home, 10586.36 & new Dell laptop.

A:"Aerial" view stopped working in Bing/Windows Maps app


0 more replies
Answer Match 87.36%


I am running Windows 7 Pro 64-bit on a Lenovo T510.

Every single time I do a Properties on My Computer, I get this pop up message that "Windows Control Panel has stopped working". Oddly, I just cancel that window and everything otherwise seems to work normally. But it happens every time and I can't figure out why.

Anyone else experience this?


A:"Windows Control Panel has stopped working" on My Computer Properties


This usually happens when you dont remove the software completely, some process are attached to the Windows Explorer ... thats causing this.

Try using Autoruns and look under Explorer... and look for file that highlighted in yellow.. usually should say "File not Found". Uncheck or delete these and restart you computer.

Try these and let me know.

9 more replies
Answer Match 87.36%

I know this issue has been brought up before, but I am unable to solve the problem following the below solution -

Index - Windows Search Service

I am using a Vista Home Premium 64 bit computer, and when I try to do this solution the computer tells me that I am unable to get access to the folder C:\ProgramData\Microsoft\Search\Data\Applications\Windows. It says "You don't currently have access to this folder", and when I click "Continue for access" nothing happens.

This problem is plaguing me and I would love to have it resolved.

Thank you for helping.

A:"Microsoft Windows Search Indexer Stopped Working" Issues

Although this is for a file, use it to take ownership of the folder: Take Ownership of file

If other problems occur, then I'd have to wonder if you're infected.
Try this:

Please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks

1 more replies
Answer Match 87.36%


I doubt the bad sector on hard disk, so I made check disk through the Windows 7 (not in cmd mode). In processing check disk stops at stage "2154545 file record processed" (2154545 is random number), and I wait for 2 hours but without any results. Why check disk stopped at this point? What next to do? Thanks!

A:Windows check disk stopped at "xy file record processed"

Hello and welcome Shark Developer mate can you get into safe mode? If so try the chkdsk again.
Power up and tap F8 and when in safe mode try again using this
Disk Check if the first method doesn't work then try option 2.
Post back what happens.

5 more replies
Answer Match 87.36%

I problem I have been geting in the past 2 days is that whenever I use the search index, like for example look in my librarys, program files, or look for anything on my computer, a box pops up saying "Windows explorer has stopped working", and whatever im searching for will automaticaly close. This is very frustrating because like everyone who owns a PC I search for files and such, and I have tried many things to try and fix this, including:

-System restore
-Uninstalling windows updates
-Restarting computer
-Disabeling Index service
-Disabeling Windows search service

I have read of a solution to this problem that involves deleting files related to the index, but again I cannot do this because every time I look in search index it automaticaly closes.

Any help on this issue would be greatly appreciated

A:Search Index "Windows explorer has stopped working" error

Try to do system file check first:
Start-->cmd (run as administrator)-->sfc /scannow (space between sfc and /)

If it does not work
Try a scan disk.
Disk Check

If it doesn't work, you might want to do a Repair Install , it will preserve your data, user account, and system driver

2 more replies
Answer Match 87.36%

I'm getting this problem on a desktop running Windows 7 and on a laptop running Vista.

On the Win7 system (on which I'm typing this,) I'm getting the "Windows Explorer has stopped working" and "Windows Explorer is restarting" message pair every time I try to open any program from the desktop (such as MalwareBytes, Spybot, IrfanView, anything,) using right click and "Run As Administrator." They'll open and run normally if I do the ordinary left-click, or if I right-click and "Run As Admin" from the Start menu.

On the Vista laptop it's less consistent and seemingly not dependent on the right-click/Admin selection. On vacation I tried to download and run Verizon's VZAccessManager software - so as to use my ancient flip-phone as a tether - and couldn't get the system to detect the phone ("A wireless device was not detected!" is the message I would get.) After attempting multiple tweaks with the assistance of Verizon Tech Support via that phone, he came to the conclusion that I've got a problem with the system - something running on it that shouldn't be there.

On both systems there's also been a marked delay time in program initiation (when they start at all,) and running the usual malware/spyware detection programs such as MalwareBytes, SuperAntiSpyware, Spybot S&D, etc., comes up empty; the same with virus scans.

Though the coincidence suggests a connection and that it&#... Read more

A:"Windows Exporer Has Stopped Working" (repeatedly, on two separate systems)

'Coming up on three weeks and still getting Windows Explorer restarts every time I try to open a program from the desktop. Any advice?

1 more replies
Answer Match 87.36%

My modern apps no longer will run in my windows 8.1 Pro laptop.
The two that I use are Microsoft Solitaire Collection and the Weather app.
I don't want to uninstall and reinstall them (also for the umteenth time), because I DO NOT want to lose my Solitaire collection stats, 500 wins out of 500 plays in Freecell.
What to do!
I know it's just a stupid game, but, still, there should be some way to fix this without having to uninstall and reinstall, again!
Or, if there is a way to preserve the stats in an uninstall/reinstall scenario, that would work for me.  In the past, the stats get reset in an uninstall/reinstall of Microsoft Solitaire Collection.
Thanks in advance for any help you can provide.

Charles S. Cotton

A:My "Modern" Apps have stopped running for the umteenth time in my Windows 8.1 Pro

The answer turns out to be quite simple.  When I added the "Authenticated Users" user in the security tab for my Users folder, and propagated the changes down through the directory tree, any folder that had the ALL APPLICATION PACKAGES (or
some other metro based user account) user got hosed.  (The ALL APPLICATION PACKAGES user got dropped).
This, combined with the fact that, I guess, the metro apps run under some user other than the logged in user or depend on a software component that does the same, AND that when folder access is denied to the metro app, the program just closes with no error
message, created the problem.
I understand that the metro app programmers are just too cool to need to bother with such error popups ...
Once ALL APPLICATION PACKAGES is added, the metro apps start working again!

Charles S. Cotton

9 more replies
Answer Match 87.36%

Ok I should also say the "search protocol host stopped working" pop up happens right after boot up ! IE9 starts up but when I go to a sight it acts like its there but the screen is blank !
tried this but its not working
posting this with google chrome because IE9 is not working !

I just noticed the windows spider sol and windows freecell sol are coming up blank screen also

any help would be apprciated thanks bill

A:"Search protocol host stopped working" Windows Vista

A friend at work experienced the same problem on his PC. Turns out he had a corrupt indexing file. You could try posting the details from Event Viewer, if that is possible. I wouldn't be able to help you interpreting them, but maybe some of the more experienced members could.

Have you tried disabling Windows Search? I did this on my friend's PC as a temporary measure . Got IE working, although searches were rather slow. It isn't a solution, but it could afford you a temporary -- albeit inconvenient -- workaround.

Sorry I couldn't be of more help. Stick around, though, and wait for inputs from the more knowledgeable members.

4 more replies
Answer Match 87.36%

Hello all. I hope this is the right place to post this support thread.

I am trying to install Open Office, but every time it is crashing during the installation process. This has happened the same way for three different .exes from their website - 4.1.1 en-GB, 4.0.1 en-GB, and 4.1.1 en-US.

I run the .exe, click next on Installation Preparation, select a location to unpack the files, and it extracts them. Once it reaches the Installation Wizard window, it works on 'Computing space requirements' for a second or two, and then crashes, saying "Windows(R) installer has stopped working".

I have looked around a couple of help threads, and tried a few things. I have been into regedit, but there was nothing except '(default)' under HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions. I ran 'sfc /scannow' in the command prompt, but got "Windows Resource Protection did not find any integrity violations". Can anyone suggest a fix? Thank you

A:OpenOffice install crash - "Windows(R) installer has stopped working"

While not a solution to fix your problem, here is something you could try to get a free Office suite.

I have Libre Office Portable, similar to Open Office, and the portable version doesn't install Libre Office.
If you're interested, it's available here:
LibreOffice Portable | - Portable software for USB, portable and cloud drives

3 more replies
Answer Match 87.36%

Hello, this is my first post here on this forum.
About a week or two, I Downgraded my Computer (Dell l502x) from Windows 8 to Windows 7 Ultimate 64 Bits, installed the drivers from the Dell Page, and everything worked good, except for the Realtek HD Audio Driver Version (Recommended for my PC on Dell Website), This is the problem:
When I Start my computer, a message shows up with the following error: "Realtek HD Audio Manager has stopped working" and then, I Have to close the message and open Realtek HD Audio Manager again from the Control Panel. I Have already tried re-installing Windows and the error keeps appearing After I Install that driver, I Was wondering if maybe that version of the driver is faulty or something (It would be weird, since it's the one Dell recommends for this computer on the page)
I Have visited many forums, including this one looking for a fix to this issue, but I have not found a solution yet. So I was wondering if someone had this issue before and has a solution to this annoying problem.
any Help would be appreciated, Thanks.

Here's a picture of the issue im having when I start Windows 7 (It's in Spanish, but I think you will understand it)

A:"Realtek HD Audio Manager has stopped working" at Windows Startup

Try the R275 version on the RealTek site. Its the latest version and will work on your PC. When you run the Realtek installation the first thing it will do is uninstall the current version you have installed and then restart the PC. After the restart it will continue and install the R275 version. This is the version I have on all my PC's for both Win 7 64 bit and Win 8 64 bit.

Download the High Definition Audio Codec R.275 64 bit OS version.

BTW, here is the info on posting screen shots on this forum. You con't have to upload them to a host.
Screenshots and Files - Upload and Post in Seven Forums

2 more replies
Answer Match 87.36%

Straight after I downloaded Netlimiter, I got all these problems. First the message "Windows Explorer has stopped working" kept looping but now it has stopped and only comes up when I try and open My Computer etc.

I can't access control panel as the taskbar is gone but when the taskbar was there I couldn't open it anyway as it just closed again.

I can access cmd through task manager.

Safe mode doesn't let me open control panel either.

Does anyone know how to create a new user account through cmd? Maybe this could solve my problem?

I don't think it's a virus as AVG didn't pick anything up and Netlimiter is known to be a good program.

Any help appreciated.

A:"Windows Explorer has stopped working", can't right click, no taskbar - HELP!

Hello CMM, and welcome back to Vista Forums.

You might see if doing a System Restore at boot using a restore point dated before you had this problem may be able to fix it for you.

Hope this helps,

12 more replies
Answer Match 87.36%

This is sort of odd. I'm moving some folders from my laptop's internal HD to an external one (actually copy and delete, but close enough), but with one folder I can't get to first base. Just one. I haven't had a problem using the drag-and-drop method inside WE for any of the others.

It doesn't matter whether I click on the folder on the left side directory tree column or the right side "folders and file" column, Explorer still craps out, generating the subject message. It then restarts itself.

The computer is an older Gateway that is maxed out at 2 gigs of ram. I was wondering if this might be part of the problem, but I don't think so. Not when I can successfully do a multi-folder drag and drop several gigs in size.

I have tried rebooting the system to see if that made a difference; it didn't. And I've attempted the transfer with no other windows open. That didn't make a difference either.

Finally, in order to move the files onto the external drive, I opened up a DOS window and copied them over the old fashioned way. Once the folder was empty, I was able to delete it from within WE. But now, the new folder on the external drive is behaving in the same screwy fashion as the old one. The new folder has a different name from the old one but the same problem has surfaced again. If I so much as click on the new folder, WE errors out and closes. Very strange. Makes me think there's something odd about one or more files. They copied just fine, though, and deleted ... Read more

A:"Windows Explorer has stopped working" when attempting to copy

Does sound odd. Standard data folders/files?

Guess I'd run sfc /scannow, chkdsk /r, and/or maybe run some memory tests.

9 more replies
Answer Match 87.36%

Hi there,

I have been happily using Windows 8, until today. Out of nowhere I cannot install/update anything (I always get "windows installer has stopped working error", I cannot run any metro apps (they simply crash), and windows itself seems unstable. Is there any other solution, other than formatting harddrive and re-installing everything?

Thanks for any advice!

A:"Windows installer has stopped working", apps crashing


I have exactly the same problem. There seems to be no info on this anywhere on the internet. Maybe we can find the solution by comparing installed software and hardware? I'll list mine and you can let me know if anything is similar on your end:

Intel i5-3570K @ 4.46 (turbo) Ghz
8 GB 1600 mhz CL9 DDR3 RAM
ASUS P8Z77-I Deluxe W/D Mini-ITX motherboard
Zotac Nvidia GTX 470 GPU, 1280 MB GDDR5 RAM
Seagate Barracuda Black system drive (1TB)
Western Digital Green 500 GB backup drive
Akai EIE Pro 24 bit, 96Khz Soundcard/ DAC (4 Channel and USB hub)

----- Software -----

Adobe Photoshop CS6 64 bit
Ni Kontakt 5
Elder Scrolls V: SkyrimNatural Selection 2Sid Meier's Civilization VScratches: Director's CutMetro 2033Football Manager 2013
Adobe Flash Player v 11.6.602.171
VLC media player v 2.0.5
Adobe Reader 9
Asio4All 2.10
Akai EIE Pro driver version 2.9.30,
FL Studio 10 (FruityLoops)
Java 7 update 15
Microsoft C++ 2005, 2008 and 2010 Redistros
NeoAxis Engine Non-Commercial SDK v 1.32
Nvidia Graphics driver 310.90 (newer drivers messed with my system)
Opera Web Browser 12.14
WinRar 4.20 64-bit

-----Software I uninstalled because I thought they might be the problem-----

Daemon Tools Lite
Sony Acid Pro 6.0

I had this problem on Windows 7 too, which is what prompted my Windows 8 purchase in the first place. Sadly, the problems stuck with me, making me think it's tied to some hardware, driver or software I'm using.

After a fresh install or repair, Windows 8 will be fine for... Read more

3 more replies
Answer Match 87.36%

After updating yesterday, explorer.exe no longer starts correctly, either on startup or manually. A windows restore to before my latest updates fixes the problem, but installing the updates causes the problem again. I do want to keep the system up to date, so I figure I shouldn't just turn automatic updates off. Some notes:
I sit on the "Welcome" screen after logging in for longer than usual before getting to the desktop.
"Personalized Settings" seems to be what's causing the issue - this is the window that freezes.
I don't have a start bar.
Everything else works fine - I can launch programs through the command line or task manager, including windows explorer.
My wallpaper no longer loads - or, to be more precise, it's just a black color.
I have DisplayFusion installed, but I uninstalled it and this had no effect.
Here's a screenshot of the symptom along with my recent update history.

I'm not totally averse to reinstalling windows, but I do want to make sure the same thing doesn't just happen again. Anyone have ideas?

A:"Windows Explorer has stopped working" on startup after update

Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.

Or option 1 at boot might be easier for you.

9 more replies
Answer Match 87.36%

Hey guys,

When I am on my computer, I continuously get the "Windows Explorer has stopped working.." error, and then "Windows Explorer is restarting.."

It doesn't matter what I am doing, and it occurs roughly every 1 minute. Sometimes less.

I'm not sure what the problem is. It started happening randomly about two days ago, and I had not installed anything that I could remember. I have since scanned my computer with Malwarebytes, Windows Defender, Spybot Search & Destroy, and the Microsoft Malicious Malware Removal Tool.

This is the event viewer text:

Log Name: ACEEventLog
Source: ACEEventLogSource
Date: 12/13/2012 3:50:56 PM
Event ID: 0
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: James-PC
0000000205: 2012-12-13 15:50:56:194 Exception <Saving Xml Document>: Access to the path 'C:\ProgramData\ATI\ACE\Profiles.xml' is denied.
Exception Called by: System.Threading.ExecutionContext::runTryCode processID:02320 threadID:( ) domainName:(CCC.exe ) assemblyName:(mscorlib, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089)

Event Xml:
<Event xmlns=" Read more

A:"Windows Explorer has stopped working" error endlessly.

That might be the wrong error report. In fact, it probably is. This one lists a .dll file, as well as specifically naming explorer.exe

This seems to be the actual error:

Log Name: Application
Source: Application Error
Date: 12/13/2012 4:52:12 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: James-PC
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: atiumd64.dll, version:, time stamp: 0x5064fc85
Exception code: 0xc0000005
Fault offset: 0x000000000019088b
Faulting process id: 0x23b4
Faulting application start time: 0x01cdd97baaa08b4f
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\atiumd64.dll
Report Id: 5933dcec-456f-11e2-8c2a-f04da2db527b
Event Xml:
<Event xmlns="">
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<TimeCreated SystemTime="2012-12-13T21:52:12.000000000Z" />
<Computer>James-PC</Computer&... Read more

2 more replies
Answer Match 87.36%

The system is running Windows Live Mail 2011 on operating system Windows 7. Every time I close Live Mail I get the following message: "Windows Live Mail stopped working" and then I get either "Close Program" or "Restart Program"

A:message "windows live mail stopped working"

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, did this happen after a windows update?

Does it open okay, and just has this problem on closing?



1 more replies
Answer Match 87.36%

Hi, today I got the "windows explore stopped working" problem on Vista system. I found the post of Joncotes in last year as below. But It doesn't work on me because although I repeated steps 1-3 many time the explorer still can not restarts. Is anyone can tell me what can I do now? Thanks so much!!!!

the The only goal here is to remove a trojan that installed itself on the computer. It can be accessed from the Add/Remove programs list, but the only problem is explorer keeps restating and you cant open the windows fast enough without them automatically closing. This is an in-depth fix, read carefully:

1. Open Task Manager via Ctrl+Alt+Delete.
2. Click File > New Task (Run)
3. Type C:\Program Files Press ENTER

Note: Since the explorer browser was accessed through Task Manager, it shouldnt close every time Explorer restarts. If it does, repeat steps 1-3 until the window never closes after an Explorer restart.

4. Click the Folders link near the bottom of the left-hand colored pane.
5. Click Control Panel.
6. Click Program and Features.
7. Click the Installed tab so it sorts by installation date.
8. Notice the programs installed on the current days date! You need to uninstall these.
10. When you click to remove one of these programs, windows will ask you to restart. DO NOT RESTART. Click No
11. If/When Windows prompts you telling you the uninstallation failed, click Uninstall Using Recommended Settings.
12. Rep... Read more

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Answer Match 87.36%

This is my first post here. I have exhausted all other options and hope someone can give me some direction here. I'm running Vista and have had a recurrence lately when i try to open "my computer" I get the error message "windows explorer has stopped working and needs to restart", then it cycles and the second message appears " windows explorer is restarting", however I still am unable to open the folder. I have tried updating drivers, changing antivirus programs, checkdisk, i ran hijack this the log is below. I also started in safe mode and DO NOT have the problem in safe mode. Any ideas?

I attached the hijack this log seeing it won't allow me to paste it here, sats it has links in it.

A:"Windows Explorer has stopped working and needs to restart" in Vista,

Sounds like an infection (or a driver issue due to the fact you can access via Safe Mode). The best advice we can give you is to go to our Virus and Malware Removal forum.

Normally we would say to read the 8 step sticky and follow it step by step and when you go to post attach the required logs.

However, you can't access the internet on your possibly infected system. I would still post there and let them know of your issues. Either Bobbye or Broni or someone else will see your post and give excellent suggestions and help.

Make sure the tile of your post is solidly descriptive such as "Help: Can't Access Internet to Run 8 Steps" or some such thing.

Good luck.

1 more replies
Answer Match 87.36%

Ran Acronis True Image 2011 image backup last night and was set to auto shut down after image/verification completed.

This morning the screen still had Acronis running with the message "Program has stopped working". Closed Acronis and tried to reboot...but after two hours I still have the "closing" message on the screen:

"Operations are in progress. Please wait
The machine will be turned off automatically after the operations are complete"

Relatively small Windows installation with maybe 50 gigs being used on disk.

Have tried the PC case restart button...but nothing happens ?

Should I turn the PC box on & off via the main switch on the back of the box ?


A:Program "stopped working" - Windows shutting down for over 2 hours ?

This message is caused by Acronis. If you left the default verification schedule set, it will verify what is set to verify before it shuts down. This could be quite a few backups.
I just let mine run and then made sure all defaults are set to not schedule verifications.

You could try to shutdown and reboot but I have not tried that.

1 more replies
Answer Match 87.36%


I'd be very glad if anyone could help me.

My OS version is Windows 7 Home Premium 64bit.

Whenever I try to run the task manager, either by pressing Alt+Ctrl+Del and selecting it or right clicking on the task bar, the window opens but immediately an error is displayed "Windows Task Manager has stopped working... Windows is checking for a solution for this problem" followed by "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" (see attached screenshot). No solution is provided.

The computer is rather new (3 weeks old) and has very few programs installed. Since I don't use the task manager very often, I don't know when this problem started, but it wasn't there from the beginning.

Things I tried, but did not work:

- Going back to a previous restore point: same problem.

- Running a RAM memory test with memtest86, no problems found.

- Performing a clean boot using msconfig.exe and disabling all programs, with the exception of Microsoft services. The problem remained.

- Scanning the computer for virus and malware. Installed Malwarebytes, nothing found. Using Kaspersky anti-virus, no problems found.

- Using the system file checker tool. I used it twice and it did indeed find problems, but said it could not fix them.

The only thing that has changed is that the computer had 8gb RAM, but one of the cards was defective and was sent back to the manufacturer. My computer i... Read more

A:"Windows Task Manager has stopped working" anytime I try to run it

Run a system file check and upload your event viewer logs

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

7 more replies
Answer Match 87.36%

Today, I decide to take a break from my Fedora partition and actually load into windows. It had been a day or two and i knew my thunderbird would be bursting at the seams with emails.

I boot.
It chugs a bit more than usual.
I get an error message about 5 minutes after I boot.
"Host process for windows services stopped working and was closed"
It said more than that, but it was all trivial information about what might have caused it and whatnot- then it popped up a windows help browser suggesting i run windows updates, because apparently every problem can be fixed with an update (it wasn't).

This shows up every time I boot. It doesn't really seem to be affecting anything (yet), but it still perturbs me and all the things I find on google seem to be particularly vague in the direction of something in the event log without telling me exactly why i'm there or what I'm looking for, let alone how to go about it.

So, what do I do to alleviate myself of this little dialog at login?


A:"Host process for windows services stopped working"

15 more replies
Answer Match 87.36%

when i switch on the laptop, i got "Windows Explorer has stopped working" and then it try to restart "Windows Explorer is restarting".. it happened continuously and after about 5 min, it run normally.

it always happened at the start up and seldom happened when i try to open the folder.

I'm not sure what the problem is. It started happening randomly about two days ago, and I had not installed anything that I could remember. I have since scanned my computer with Malwarebytes, and registry reviver.

plz help me

A:"Windows Explorer has stopped working" error repeatedly.

Welcome to our forum.

Read this tutorial by Brink and then complete the tutorial.

Sometimes it will fix the problem. It will not hurt anything.

Report back the results of the scan.

SFC /SCANNOW Command - System File Checker

4 more replies
Answer Match 87.36%

Hey everyone,

When i try to run movieclips i get the message "Windows Host process "RunDLL32" has stopped working.

Should i just ignore this message considering the fact that the movieclip still play, or is there a way to fix it.

i can post a hijackthis logfile if need be, also please let me know if you require me to post "silent scanner" logfile

Yours faithfully

Darren u.k
Windows Vista - Home Premium
Service pack 2
manufacturer: Emachines
Model: E4212
Inter Pentium D CPU 2.80GHz 2.79GHz
Ram 1.00GB
32 Bit Op System

A:Windows Host process "RunDLL32" has stopped working

16 more replies
Answer Match 87.36%

So I'm using my computer one day and then randomly in the middle of use this comes up-
A popup box saying "Windows explorer has stopped working" w/ cancel option
then another one saying "Windows exploring is restarting" w/ cancel option
Then any open Windows explorer windows and all desktop icons and the taskbar disappear for a second then come back. Then the process repeats again.

This happens every 2-3 seconds and loops continously. I can't open anything in explorer b/c it closes all explorer windows when it restarts, I have to go to safe mode to access my files. It's driving me insane

From looking online its not a rare problem but I've tried a lot of suggestions and none seem to work.
this is what I have tried:
-system restore from a date a month ago
-Turning User account control OFF
-Going to C:\Windows\System32 and deleting suspicious files
-Uninstalling suspicious files (WINDOWS WARNING or WINDOWS SAFETY ALERT) from programs and features in control panel
-Uninstalling programs thru C:\Program Files thru Task manager
-Deleting files on Desktop using command window
-using sfc / scannow thru cmd window>run as administrator. After I ran this scan it just says windows has found no integrity errors or something like that

Things that you may need to know-
- there is no problem when I use computer in safe mode
- whenever I restart computer there is a window that says "Windows cannot open this file ~TM68F3.tmp" (then asks m... Read more

A:"Windows Explorer has stopped working" popup box Error

I'm no techie... I'm just a guy who wishes someone would answer MY thread... And, I know just enough to be dangerous to myself and others, BUT...

Have you tried malwarebytes? Or have you tried any online scanners like

Sounds like malware to me.

2 more replies
Answer Match 87.36%

Hi All,

Let me get right to the point...

I just changed my hard disk because my old one's integrity is at 2% to a point where I couldn't even load Windows. So, I reinstalled everything: Win 7 Ultimate x32 and all other third-party software that I use. All the installation process worked smoothly... no error or warning of any kind. I always have 2 users set up on my computer: one is the (system's predefined) Administrator; and another is a user with near-admin privileges (a power user) that I use for daily operations and it has almost all access to my data partition drive (I set up the security permission for this user on the data drive).

The problem started after I created the second user and set up the security permission for this user. I can read, write, modify, even delete a file on the data partition, but I cannot move that same file to another folder still within the data partition to which this user has access. The error was always: "Windows Explorer stopped working" and it had to refresh/restart.

Solutions tried (based on my browsing similar "Windows Explorer stopped working" problems in this forum):
- First, I tried giving the user group(s) (the groups that this user belong to: Users, Power Users, etc.) the permissions that I wanted -- same problem.
- Second, I tried giving the actual user, instead of just the user group, the permissions that I wanted -- same problem.
- I tried giving the user full control/permission -... Read more

A:"Windows Explorer stopped working" whenever trying to move a file

Does this happen with just one particular file or for any file on the data drive?

Did you try taking ownership of the file with the non-admin account?

8 more replies
Answer Match 87.36%

I have just bought a new laptop 2 weeks ago, pre-installed with Vista Home Premium and I haven't had any problems until just yesterday with this new OS. I've searched all over the internet for solutions, but the people who have the same problem seem to have problems with malware or spyware. Some people have suggested uninstalling programs that might have been installed on the current date, but the only program I have installed is Avast anti virus. I'm pretty sure it's not a problem with spyware but just to be sure I am running an anti virus scan again (I already did before and found nothing).
Oh ya forgot about the problem: Everytime I open my Program Files folder under the C drive a message comes up saying that Windows Explorer has stopped working, then Searching for a solution and then it just restarts windows explorer. I have checked with other folders and this doesn't happen. Weird thing is though that when I changed the way I view the folder for (previously my) documents, from details to tiles (the icons), the same thing happened. And when I open program files for a brief 2 seconds, it's in tiles mode.
Sorry the message is so long, just wanted to be exact. Anyone else have/had this problem or have a solution?

P.S. is Avast even any good of an anti virus?
P.P.S. I am able to access control panel and add/remove programs (program features) and this problem doesn't occur when I login in - as it did for some people

I have added a Hijackt... Read more

A:"Windows Explorer has stopped working" error message

Yes I had the same problem unfortunately. I'm no computer tech, in fact, using this Vista programme seems to be a bit of a pain. But because of our problem and others, I'm learning fast. I nearly gave up hope and just before I threw the thing accross the room I thought "why not reinstall vista". It actually worked because the computer thought it was starting up for the first time. No probs. I cant say it will work for sure for you but I do no this, not meaning to scare you, I have only used this programme for 6 months and have had a great deal of hassle. Also from the feedback I have encountered, unless microsoft do something soon, you will need to brace yourself because there are too many faults with the programme. Good Luck. Z

1 more replies
Answer Match 87.36%

Hello there,

When I try to access 'uninstall a program' via the control panel I get a "windows explorer has stopped working - Windows is checking for a solution to the problem..." error and then "windows explorer is restarting" error. The control panel closes and then nothing happens.

Any ideas to what the problem could be?

Thanks in advance for your help.

A:Unable to uninstall - "windows explorer has stopped responding"

Try to delete and reinstall it hope it will help.

1 more replies
Answer Match 87.36%


Since the last 3 days...

I've been getting this error, "Windows Explorer has stopped working" for about every 6 seconds...

It is very annoying...

I can't make my projects properly...

Please help me on how to stop this...

A:Nonstop "Windows Explorer has stopped working" Error...

I think it may be a virus. If you can do a virus scan. If not, if you can remove the hard drive and install it into another pc as a slave and do a virus scan on it there.

1 more replies
Answer Match 87.36%

Hi there,

Recently switched a laptop for a family member back from Windows 8 to Windows 7, thought all would be fine, but am running into some issues.

The laptop is an HP Envy Sleekbook 6 1126sa: HP ENVY Sleekbook 6-1126sa Product Specifications | HP? Support - and their site only lists drivers for windows 8.

After some googling I managed to find drivers for most things, apart from the touch pad, which is overly sensitive to clicks, and not sensitive enough to movement now. I'm sure that this could be fixed however with the correct driver, but do not know where to find it! Anyone?

The HP site says the touchpad is a: HP ImagePad with on/off button

The biggest problem though, is that a LOT of programs such as itunes, vlc, etc, did not work the first time I tried to run them, saying "_Application name here_ has stopped working" after clicking on their shortcut. However, if I then set them to run in compatibility mode for Windows 7, they'd work fine!

Not a huge issue, but it is irritating, and I'd like to know if anyone has any idea if it's fixable. I wonder if this too could be a driver issue? Though it's so inconsistent on which programs it does it with that I have really no idea.

Weirdly, the first program this error surfaced with, was when trying to run the Windows Performance Index thing, is the only additional info I can think of to start with.

Any help appreciated, thanks!

A:"Application has stopped working" with clean Windows 7 install

Hi Welcome to Seven Forums .. Try the Driver in the Link below ...

Drivers & software for HP ProBook 4540s Notebook PC - HP Support Center

5 more replies
Answer Match 87.36%

Well, I feel pretty stupid right now.

Recently I was moving a bunch of files onto a new hard drive, when my system would try to load the thumbnails of some, I would get the error in the subject, and so assumed the file was corrupt, and deleted it, later downloading a fresh copy.

The fresh copies however give me the same error, which of course restarts explorer. The files themselves have worked before, and are from reasonably reputable sites, I doubt they're the issue.

It occurred to me that when this error would occur, the little Matroska symbol would be flashing like mad, and after posting on another forum, decided my best bet would be to uninstall the codec pack with Matroska.

Unfortunately, I believe I did the exact opposite of what I wanted to. I may have uninstalled every codec except ffdshow, matroska, haali splitter, etc, as the error was still present after the restart, but the folder was empty.

The only difference seems to be that explorer just restarts without the error message.

A:Windows A Minor Variation of "host process (Rundll32) has stopped working"

Exactly what are the system specs and do you have a Vista disk.

You may need to run the system file checker and it could require the system disk.

In regards to your immediate issue I would recommend doing a system restore to a day prior to this event so that it can be undone and then we can look into it further and possibly determine what the issue is.

1 more replies
Answer Match 87.36%

Hi guys,

I have got a laptop with a fresh instal of W7 Pro x64 on it. When I try to install Office 2007 Enterprise or Office Pro Plus 2010 on it the setup tries to start but then crashes with "Microsoft Office Setup has stopped working". This occurs when it actually tries to install, I can go through entering CD key, choosing install location and what to install no problem.

I have tried installing from a downloaded ISO as well in case the disks were in bad condition but exactly the same issue occured.

Any help much appreciated.

A:"Microsoft Office Setup has stopped working" 2007/2010 on Windows 7

Is the install 64x or 84x?

9 more replies
Answer Match 87.36%

Hi after getting this problem myself, I read a thread regard it on this website, however did not find a good answer.
My recommendation is to System Restore your computer to an earlier point.
I just done this, and my windows live messenger is working fine again.

A:How to solve "Windows Live Communications Platform has stopped working. " problem.

Hello and welcome to the forum

I am very glad you have your computer up and running, so I am assuming that the problem is solved, if you have anymore problems please let us know.

1 more replies
Answer Match 87.36%

"dependency chain" "windows 7" internet "windows explorer"

At the time of this writing, this search in Google will produce one result at best. Am I searching the wrong things? I have tried a couple handfuls of variants, and I am coming up with zilch.

Though I am fairly well versed in Windows 7 from working on other people's machines, I decided to stick with good old XP because of one issue above all else. When I instructed my firewall to block Windows Explorer from accessing the Internet it completely cut me off from the Internet, no ifs, ands or buts. My understanding of why this is happened leads me to believe the dependency chain for Internet access goes through Windows Explorer. I have long had a habit of blocking my File Manager of choice access to the Internet because... well, it's a file manager! Admittedly, my one experience with Windows 7 on my own machine was a retired student version of Server 2008 R2, but as soon as I found out that was the case, I decided not to make the move to Windows 7 and went back to my XP installation. I believe I was using Sunbelt Personal Firewall at the time. I now use PCTools Free Firewall.

Is this still the case with Windows 7? Is there a workaround if it is?

I haven't tried to recreate this on another person's machine.


A:"dependency chain" "windows 7" internet "windows explorer"

Hi KronKyrios, welcome to 7F!

I did find some very old information that may shed some light:

"Launch Browser Windows in a Separate Process" Setting Is Not Available in Internet Explorer 5.01 or Internet Explorer 5.5

You can go into Services and check:
Windows Firewall/Internet Connection Sharing (ICS)
Network Connections
Remote Procedure Call (RPC)
Windows Management Instrumentation

R-click on each one, then Properties, then the Dependencies Tab.
You would have to cross check each one that is listed.

Here is a good list to help you: Black Viper’s Windows 7 Service Pack 1 Service Configurations

6 more replies
Answer Match 86.94%

I also have a network sharing service problem -

Vista displays, occasion (and I havent worked out WHAT occasions yet):

"windows media player network sharing service stopped working and was closed" - followed by some bulls?$t about windows informing me of a solution when it becomes available

This pop up appears relentlessly - about once every 30 seconds, and i can see the system performance hitting 100% CPU for 5 seconds or so each time it does.

I did what is suggested on here - ie disable the service - and it STILL comes up with the eror. Any ideas????

A:"windows media player network sharing service stopped working and was closed"

As an addendum - I think this happens when I'm doing any type of install - e.g. windows update, service pack, etc

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Answer Match 86.94%


My Sony VAIO laptop computer is not feeling well.

I have Windows Vista 32 bit, which i have (presumably) upgraded to at least SP1.
As for Service Pack 2, i can not install it due to the problems i am about to describe.

When i first log into Windows, i log in as my only user account (named "Lizard"), which is also my administrator account.

Among the very first messages i get is an error from RunDLL stating that "Error loading C:\Users\Lizard\AppData\Local\Temp\ddcAsqpO.dll".

After closing that alert - everything works just fine for between 2 to 20 minutes.

Then, i get another message that says "Host process for Windows services stopped working and was closed.".
After this error message, my beloved laptop goes through a Dr. Jekyll/Mr. Hyde tranformation.
Everything related to Windows Explorer goes in slow motion, if i - for instance, want to save an image i have created - i have to wait for several minutes before the computer unfreezes. That is, if i'm lucky enough to get it back in the first place.
I have tried to get relevant updates for Windows; apart from Service Pack 2 i have also tried to use Windows Update, but i get an error message during the download procedure and then nothing is installed.

The same applies to Spyware Doctor, a program that used to run regular scans of my computer earlier, but now has been paralyzed by something.
Beeing a happy amateur, my investigations have produced very little.

I have, however... Read more

A:CMDS malware, blocked Windows Update and "Host process stopped working"

8 more replies
Answer Match 86.94%

I recently got a new laptop and I've been having a lot of trouble with the sound. It is the laptop seen here:

Sometime the audio works, but then if I pause a song and attempt to resume it a few minutes later, errors occur and the audio seems to be disabled.

"Windows Audio has stopped working" flashes quickly, followed by:

"Host Process for Windows Services stopped working and was closed
A problem caused the application to stop working correctly. Windows will notify you if a solution is available."

Then, if I right click on the small volume icon in the bottom right by the time, go to "Playback Devices" I get the following message:

"This computer cannot play audio because the Windows Audio Service is not enabled.

Would you like to enable the Windows Audio Service?"

I click yes and the audio works again, but even after this it still acts funny.

Things of note:Sometimes the Volume Up/Down/Off buttons on my keyboard work, and sometimes they do not.
After this problem occurs and I restart it by going to Playback Devices, the audio cannot be turned up/down in Windows Media Player. I must manually adjust my (external) speakers.
I'm using Windows Media Player because Songbird and iTunes seem to freeze up every time I try to play music through them
When I first got my laptop, I installed a few programs and ran into some problems (I forgot exactly what they w... Read more

A:Sound doesn't work sometimes: "Host Process for Windows Services stopped working..."

Hi -

Run a DirectX kernel diag report -
START | dxdiag | if x64, bottom-center "64-bit" | save as text - bottom-center

Zip the text file up and attach to your next post.

Regards. . .



9 more replies
Answer Match 86.94%

Hi, I just joined this forum so I hope I can explain this so you understand. While I am working in my computer, reading email or just working in a software program, I periodically get this message that Windows Explorer has stopped working (and then an explanation that it is trying to fix it). Then it continues with another message about trying to fix it and it closes the program.

I don't know why this is happening but a lot of times I am in Windows Live Mail.

I have Windows 7 Home Premium, 64 bit (built by my computer store (Dnet Computers). I didn't put the specs in because I wasn't sure what to put in. I don't know what other information I can give you.

Thank you.

A:I get message that "Windows Explorer has stopped working"


Please try this:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output once it finishes.

Also, gather your system specifications using this:

System Info - See Your System Specs


2 more replies
Answer Match 86.94%

My Laptop has stopped being able to read from my Cd drive, and doesnt even think its their a way to fix this by myself??

A:Windows has stopped showing my Cd drive on "My Computer"

Check if it listed in your bios.

3 more replies
Answer Match 86.94%

i have a vista, i don't know much about computers but im hoping somebody could help me with this issue..
Every time i open a folder under my music folder, i get this "Windows explorer has stopped working" it then says "windows explorer restarting" then gives you the option to cancel but it still restarts.
ive tried to google it and a few others have had the same problem..
some say its a virus and others say its just vista itself and needs an update..
ive tried scanning with diff anti-virus software's and it doesnt find anything
i really would like to know what it is and how to fix it.

thank you

More replies
Answer Match 86.94%

Whenever I launch Event Viewer, I get this message. Ditto when I try launching Computer Management. I sometimes get a message about Adding a snap-in to console. But it never works. I ran SFC SCANNOW and it fix some stuff requiring a restart and is running clean now. No improvement.

I tried going back to an image from several weeks ago. Event Viewer worked but when I ran SFC SCANNOW and restarted, it stopped working again. If I run mmc.exe, I get a single folder Console Root. Trying to launch Event Viewer from the File menu crashes it. Running services the same way works. Running Component Management crashes.

Any ideas?


A:Windows 7 x64 "Event Viewer has stopped working"

Check your system for BUGS. It is infected. That or the hard drive is corrupted and starting to fail.

These things don't Just Happen. Windows 7 is a very good operating system and does not have these problems unless something causes them.

3 more replies
Answer Match 86.94%

I get this message so many times, it's driving me insane.
Whenever I start my computer up, everything "stops working" Even Onboard mouse option button 'stops working' it goes of for 10 minutes and starts again, but this Windows Explorer one pops up every 30 seconds, it looks like it refreshes (everything goes black) and pops back up.

Please please tell me how to fix it!!!

A:"windows explorer has stopped working" Repeatedly

Hi -

Nice screenshot. It looks like it is from WERCON - Problem Reports & Solutions. So please go into wercon and get additional information on the crashes -
START | wercon | "View Problem History" | 2-x click on line itme for additional info | -- look for APPCRASH or APPHANG and of course Explorer.exe

What anti-virus/ 3rd party firewall are you using?

Regards. . .



2 more replies
Answer Match 86.94%


I am running Windows 7 Professional 64-bit on a Lenovo.

Every time I'm entering to my computer properties I get this pop up message that "Windows has stopped working". Usually I just cancel it, windows is restarting for 2 seconds and appears again. I've tried a couple of things but it keeps happening.

Anyone has a clue what to do?

More replies
Answer Match 86.94%

About every 10 minutes I get a popup box telling me Windows Explorer has stopped working, it pauses about 5 seconds and then starts working again. Any suggestions to fix this?
(running Win7 ultimate from online anytime upgrade)

A:"Windows Explorer has stopped working" repeatedly

Hiyya Duke and welcome Mate > Start > type cmd > right click on the black / white window > run as admin > at the prompt type sfc /scannow (there is a space between sfc and the /scannow Let it run and it will check the file system.

9 more replies
Answer Match 86.94%

Hi everyone,
Just about a week ago I randomly started getting a message saying that "Windows Explorer has stopped responding and that it's looking for a solution". Then a message after that will flash on the screen telling me that "Windows Explorer is restarting". After that message disappears my entire desktop, minus the background, will flash off the screen for a second or so. This process will repeat itself in a loop. This interrupts, exits out of or minimizes any windows that I might have open. This makes it impossible to keep the start window up or anything like the my computer window or pictures.
I've contacted Microsoft with no help at all. The person I got told me that there was no such thing as Windows Explorer. I would really like to get my computer back up and running soon.
Thank you in advance!

A:"Windows Explorer has stopped working" loop

Hello !! Welcome to VF !!

While doing what get this message ??

Go to Start | under search type in Event Viewer | Windows Logs | Application and looks for errors and post us the description.

Mean while i'll post few generic things that you could try.

1, Reboot the System in Selective Startup follow this Link for instructions Run Selective Startup using System Configuration

2, Download Malwarebytes and run a complete scan to make sure nothing is infected.

3, Make sure DEP is disable follow this link for instructions DEP - Enable or Disable

Hope this helps,

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Answer Match 86.94%

Which version of Windows Live Mail are you using ?
Version 2011 (15.4.3508.1109)

Operating System version :
Windows Vista SP2

Enter the exact error that you are experiencing :
"windows live mail has stopped working"

Additional Details
When I close windows live mail it will give me a message that says " windows live mail has stopped working and is looking for a solution " then it will say it is restarting and will do this loop until I have clicked cancel on both boxes before window to restart opens. It has done this with the album viewer too but the last time I unistalled Essentials 2011 and reinstalled it. I only installed the writer and Live mail. Then after that I uninstalled evrything and did a clean install but still did not resolve issue.

A:"windows live mail has stopped working"

why have you posted an exact duplicate of your post from February 2011

1 more replies
Answer Match 86.94%

My computer recently stopped working when I turn it on. The message "windows explorer had stopped working" pops up in a box. Also in the box is "check online for a solution and restart the program" and " restart the program". When i click on either of those, the system restarts and the same box pops up. I can not use any of my programs, can not even click on the windows start bar. The problem details are:

Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Applicatiion Timestamp: 4907e242
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.6001.18000
Fault Module Timestamp: 4791a727
Exception Code: c0000005
Exception Offset: 000012b16
OS Version: 6.0.6001.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4:ea6f5fe8924aaa756324d57f87834160
Other things you should know is that I was tryin to watch a live stream the night before this started of an ufc event. Also, after tryin to watch some of that event, whenever I attempted to go on the internet, it would start but then when trying to navigate websites, a link to
"freedomonline" would come up. I shut the computer down for the night and when I tried to start in the morning, this problem occurred. I havent been able to use any program at all since the problem started, since I can not click anything on the deskstop once... Read more

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Answer Match 86.94%


So I keep getting this "Windows Explorer has stopped working" pop up, then all folders and the taskbar disappears then reappears. This happens when I try to search programs from the start menu and when I try to open a drive from the Computer folder.

I've re-installed Windows 7 countless times the last few days and there are always problems and the latest is this, I am not sick of re-installing and I'm hoping to find a fix for the problems instead.

Video: Windows 7 explorer.exe crashing - YouTube
Video is still processing, please watch in fullscreen for best picture.

Thank you ♥

A:Getting "Windows Explorer has stopped working" when going to Computer.

First try restoring to a system restore point dating to prior to the occurence of the problem.
System Restore
How to Do a System Restore in Windows 7

If that doesn't fix the problem, then run a full scan over your complete computer with the Microsoft Standalone System Sweeper.

System Sweeper,, allows you to start an infected PC and perform an offline scan to identify and remove viruses, rootkits and other advanced malware. System Sweeper is a free standalone, bootable malware and virus remover from Microsoft.

Safety Scanner,, is free, downloadable, provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

If the target computer has a working internet connection, then you may prefer to use the Safety Scanner.

NOTE: A fine tutorial on the System Sweeper is:
How to use the Microsoft Standalone System Sweeper
Download System Sweeper (about 576 kB):

Insert 256 MB or larger USB stick into a usb port.
Run the downloaded program--mssstool64.exe or mssstool32.exe
Choose the option to install to USB.
Caution: The install program will format the usb stick.

The install program will download about 200 mB more.
After the install is finished, leave the stick in the usb slot.

Run the program you downloaded once aga... Read more

6 more replies
Answer Match 86.94%

Hi all,

Have been having a couple of issues over the last couple of days using my Dell Inspiron 1525. I'm not particularly good with computers so please bear with me or ask me for more info if I'm not specific enough....

I am getting various Windows Explorer has stopped working messages when trying to access things like the Control Panel, this along with regular internet page freezes every 60-90 seconds - back in Feb I had to reload Windows Vista to my laptop and it had been working fine from there. I have read a few forum posts and have carried out various steps such as:
Uninstalled AVG and downloaded MSE
Have scanned with MSE and gotten a good result back
Ran the scf/scannow - only got 20% through then got "Windows Resource Protection could not carry out the requested operation" (actually did this bit before the MSE scan)
Could anyone point me in the right direction or give me some "Idiots Guide" which allows me to follow a process to stop this constant freezing please?

An example for you is that it's just taken me almost 30 minutes to type this message!!!!

Andy Owen

A:Various "Windows Explorer has stopped working" Messages

Hi and welcome to TSF you could try running sfc like this How to Run the System File Checker (Sfc.exe) Offline in Windows 7 and Vista - The Winhelponline Blog

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