Tech Problem Aggregator

Optional windows update IE10 and IE9

Q: Optional windows update IE10 and IE9

I opened up and saw the windows update options which included:
- Cumulative security update for IE9 kb2809289 (27Mb) (ticked by default)
- IE10 (69.1Mb) (unticked by default)

Would be ok to untick the ie9 update and tick the ie10 - which would mean that windows update will uninstall ie9 and install ie10?

A: Optional windows update IE10 and IE9

I found out why IE10 update option was unticked by default. It happens to need a platform update installed first which can cause problems. I'll let IE9 be for the meantime.

3 more replies
Answer Match 65.52%

A year ago, I tried Windows 10 on my SONY Laptop, but had to uninstall it, and reinstalled Windows 7 Home Premium.
Thereafter, I was notified to install an optional update for the ATI Mobility Radeon HD 4250. Ever since then, I go through days of getting a green video window for Facebook and sometimes youtube videos (but 90% with Facebook videos).
Contacted Facebook but they are useless. Downloaded Flash player many different times, but no luck. Sometimes I can disable hardware acceleration and or check it, however, other times I can not see if hardware acceleration is enabled for HTML5 videos. I have
reinstalled the AMD ATI Mobility Radeon HD 4250 drivers several times, but the problem still comes and goes for days.
IMPORTANT NOTE: FIREFOX DOES NOT HAVE THIS GREEN VIDEO WINDOW PROBLEM AT ALL.
ONLY INTERNET EXPLORER 11 (SP1)
In the Action Center (under Maintenance) I keep getting a Hardware Error message. And try to download the fix but get ...
This solution could not be downloaded


Most likely causes:

Your computer was unable to download the solution at this time. Check to
make sure your computer is connected to the Internet, and then try to download
the solution again later.



BUT MY INTERNET IS GOOD.
Also here is a report of the Kernal problem:
Source  Windows
Summary  Video hardware error
Date  1/2/2016 1:50 PM   (many different dates appear here)
Status  Soluti... Read more

More replies
Answer Match 65.1%

The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts.
I looked in installed updates to uninstall it, and it is not there.
I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.

A:Optional update in windows update is giving me a blue screen.

It looks as though the update changed something in nvlddmkm.sys, and for some reason, it wasn't changed back when I did the system restore. I have no idea how to go about fixing it.

1 more replies
Answer Match 63%

Hello, I'm confused about Windows 8.1 Optional Update. There are 2 updates in optional tab. Should I update those files ? What would happen after I update ? I'm confused because those are not Important updates but Optional.

Here is the screenshot.


Thank You!

A:Windows 8.1 Optional Update

I always do as these are fixes for non-critical problems and will keep your system at optimum performance. I would do KB2962409 first as that was released in June, then do the KB2967917 which is a July update.

Jim

6 more replies
Answer Match 63%

I can not locate optional updates downloaded from Windows Update site and "confirmed" as successfully installed. I checked on View installed updates in the Program and Features caption in the Control Panel. The updates that are there are those categorized as Critical, High Priority or Important. The rest of those categorized as Optional are nowhere to be found, though confirmed as successfully installed in the View Update History in the Windows Update site. Can anyone please help.

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Answer Match 62.16%

With the recent advent of MS sending out "tracking updates" for Windows 7 users, I have become leery of any updates including this one which is optional. Not very much info and pretty ambiguous.
https://support.microsoft.com/en-us/kb/3083324

A:Windows Optional Update (KB3083324)

I pretty much hide all optional updates and only do Security Updates. As far as Optional Updates go, I look through each and decide if I really need it. For instance I did not install an optional update regarding the Russian Ruble or Lithuanian currency.
 
I do not understand what Microsoft is doing with these Windows Update Client updates. KB3075851 was for August and now they are pushing another for September? I update fine and hide these Client updates. I also make sure I check Do not install updates, only notify me and I uncheck Give me Recommended updates the same way I receive important updates.

2 more replies
Answer Match 61.32%

This was an option update that i accidently installed without knowing what it was,

Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset Family

It has messed up my resolution and i can no longer fit it to how i want, there are only 2 different screen resolutions i can use. Also, i cannot run applications such as YouCam that came with my Laptop + windows 7 beause i "do not have the VGA software" or something :/

I go to device manager and uninstall this, but everytime i turn on my laptop again, the screen resolution is still messed up and then the driver will install itself again.

I find this really annoying how i cant have my screen resolution back

I really hope someone can help

THanks in advance

A:A Windows optional update has messed up my screen, help

If you're "un-installing" the driver, you could try "rolling back" the driver.

Maybe this will give you the result you need.

You may want to move to the newer driver eventually, so hopefully you can find a more permanent solution.

After you roll it back, hide it from WU

1 more replies
Answer Match 61.32%

I installed Win7 using a manufacturer disk on top of Vista (not clean install).

After that, I had about 200 important and 80 optional updates to install.

I installed about half of the important and none of the optional.

Now I am installing newer updates and checking which to stay away to prevent Win10. I looked and couldn't find any of the 10 updates in the important update list. I did, however, find some in the optional updates list.

I have been reading a lot how MS installs these win10 updates automatically, but in my case, they are listed as optional. I wonder why, is it because MS changed their policy or because my laptop is pretty old and w10 is not recommended?

Anyways, here is the list of important updates still left to install. Could you more experienced members please take a look and tell me if I should avoid any of these?

Thank you.

A:Windows 10 GWX update KB3035583 listed as optional

None of those are on my list of "to avoid", but that doesn't mean you need them all or that you won't end up in Windows Update hell for whatever reason.

1 more replies
Answer Match 61.32%

Due to a problem with BITS I cannot currently download updates using Windows Update. I can download them manually and install them from the Microsoft website. Unfortunately I can only find the required updates but not any of the optional ones. Does anyone know where I can find these? Even if I search for the update number the search comes back empty. Also, if you would like to help with the BITS problem please look at my profile to find the other thread.

A:Can't use windows update - Where can I find optional updates?

Let's fix BITS instead.

Please download the Farbar Service Scanner from

Farbar Service Scanner Download

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

9 more replies
Answer Match 60.9%

I just got an optional Windows Update titled: "Advanced Micro Devices Inc - Other Hardware AMD SMBus" (30kb) and I haven't the faintest idea what or why. I did not install it, but just "hid" it for now. Can anyone help me understand what this is and why it's being shown as a Windows Update? Appreciate any help. Thanks.

A:Windows Update Optional - Advanced Micro Devices Inc

Here's what I get when I click on "more information" for the update:

11 more replies
Answer Match 60.9%

Let me begin by saying that I don't know much about computers.
About a week ago I was having issues with my pc. I finally had the geek squad tech online people fix it. I think that one thing they did was to back up pc. I'm throwing this out there in case someone thinks this may have something to do with my issue.
When Windows 10 first came out I reserved it. I may install it sometime but not right now. I have the Windows icon on desktop and when I click on it and go in it says "theres nothing you need to do right now. You'll get a notification on your pc when windows 10 is ready to install." Also in there it says "Your upgrade is reserved"
I'm wondering why does this optional update (Update to Windows 10 Home) keep trying to install each time I start my pc?
Yesterday it downloaded to the point where a contract looking thing came up and wanted me to either accept or decline something. I did not read the whole thing or click either option. I finally got the download stopped and that was that.
I do not know what to do. If this downloads and install will I have windows 10?
Is it possible that if there was a backup done maybe the powers that be doesn't realize that I already have it reserved?
One more thing. Theres a Windows Defender important update that keeps failing. When I try to manually download it and install it the windows 10 update automatically starts to download. I also have important updates set to automatically download.
I ... Read more

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Answer Match 60.9%

Apparently I already have a version of this on one of my computers because the optional update failed to update and said there was already a version on the computer. I am running Windows 7 upgrade over Vista on this particular machine.

I am having all kinds of permissions problems with this machine and am very disgusted with Microsoft right now and really want as little of their crap software on my machines as possible. Is Windows Live Essentials worth keeping? I don't use it but maybe that is because I don't know what to use it for.
 

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Answer Match 60.48%

I just installed Windows 7 Pro and it came with IE8. Windows Update has an "important" update for IE10 and a "optional" update for IE9. Can I safely skip the IE9 update and go straight to IE10?

A:Update to IE9 or IE10 after Windows 7 install

Yes - you can go directly to IE10 and you might want to read this:
Internet Explorer 10 - Enable 32-bit or 64-bit IE10 in Windows 7

1 more replies
Answer Match 60.48%

Hello there,

My computer was victim to some malware and that seems to be cleared up but I am now not able to install Internet Explorer 10 through windows update. I am receiving an error code of 9C59. Any help would be greatly appreciated. Attached is my CBS.zip

A:Cannot Install IE10 From Windows Update

I ran the Windows Troubleshooter and it fixed the problem for me, and then I was able to install IE10 without a problem, try running that

3 more replies
Answer Match 60.48%

Hi there,

I am having big trouble with IE10. The icon appears on my desktop but does not appear on programs and features as a result I cannot uninstall it. When I click on IE10 icone, the program appears for 1 seconde.

Having said that, Firefox and google are workking properly.

I tried to uninstall it, but so far I have been unsuccesfull. I tried to reinstall it as well but does not work.

Anyhelp would be very welcome.

Thank you,

Pascal
 

A:Solved: PB with Windows update and IE10

Go to Control Panel - Programs And Features - View Installed Updates - Microsoft Windows - Windows Internet Explorer 10, then right-click it and uninstall.

----------------------------------------------------------

ThinkPad R40, Window XP,Norton 2006,RAM 512, 1.5GhzClick to expand...

You need to update your computer specs.

----------------------------------------------------------
 

1 more replies
Answer Match 60.06%

Hello,

1) Does optional windows update KB3135445 contain any software for promoting Windows 10, or is it restricted to just making improvements to Windows Update?

2) I understand that in Windows 10 there are reduced option settings for Windows Update, so please would you also confirm that update KB3135445 will make no changes to the options currently available in the Settings options for Windows Update in
Windows 7.

Please do NOT refer me to the Microsoft More Information bulletin for update KB3135445, as I have already read it, as it does not provide the information / confirmation I am seeking in the questions I have put here.


(By the way, the aggressive adware-style approach by Microsoft to promote Windows 10 as an upgrade, in my opinion, is causing its customers to question the trust they have previously placed in Microsoft updates.)

I look forward to receiving answers to the two (numbered) questions I have put above.

Regards,

Robert339

More replies
Answer Match 60.06%

I installed this optional Windows Update (a huge mistake I now realize) labled "nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Graphics Adapter WDDM2.0 - NVIDIA GeForce GTX 1080", and after restarting the computer, I suddenly lost the aero effects to my computer.

The first thing that I noticed when I started up the computer again was that it had suddenly changed the screen resolution to 800x600 and rearranged my desktop icons, but I was able to put it back to its proper resolution. When I noticed the transparency gone from the explorer bar, I right-clicked on the screen and selected "Personalize" to fix it, only to notice at the bottom the message "Troubleshoot problems with transparency and other Aero effects".

After opening up the troubleshoot to find the problem, there's a message saying:

"Update the drive for your video card.

The current video card may support Aero with a driver that is compliant with the Windows Display Driver Model (WDDM). Contact the manufacturer of your computer or video card for a WDD-compatible driver".

How do I fix, please?

A:Windows 7 optional update suddenly removed aero effects

I did a system restore and now I got it back. :'D

Never downloading that update again.

2 more replies
Answer Match 60.06%

Hello all,
The problem I seem to be having has to do with Internet Explorer(specifically, "Internet Explorer 10 for Windows 7 for x64-based Systems") repetitively and "successfully" updating through Windows Update EVERY DAY. Each day when I start up my PC, Windows Update comes up notifying me that this same important update is ready to be downloaded and installed. I have done two different things: Downloaded and installed the update through Windows Update normally and also ignored it while regular use and allowed it to download and install prior to shutdown of the pc. However, for about 10 days straight now, whenever I start my pc back up, the SAME update comes up saying it needs to be installed.

Does anyone here have any clue as to what could be going on? If there is any additional information I could provide for one of you awesome men or women to help me out, I will do my best to comply.

Thanks in advance!
Tyler

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 955 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 8191 Mb
Graphics Card: NVIDIA GeForce GTS 250, 1024 Mb
Hard Drives: C: Total - 476837 MB, Free - 33430 MB; E: Total - 476929 MB, Free - 33211 MB;
Motherboard: MSI, NF750-G55 (MS-7578)
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
 

A:Solved: IE10 bugged in Windows Update

7 more replies
Answer Match 60.06%

I have, as far as I can tell, a perfectly running W7 installation with Firefox 4 as my browser. I don't want to install IE 10. Windows Update keeps reminding me that there is an important update ready. It is IE10. Is there any way I can keep Update from reminding me that I don't want to have this unimportant to me update?

Thank you.

A:Stop Windows Update from Reminding Me About IE10

Hi jsquareg

I presume you mean IE 9. If your truly adamant about not using it, you can hide the update in windows update and it wont bother you again.Just right click on the IE9 update and select hide.

This will help Windows Update - Hide or Restore Hidden Updates

Danny

9 more replies
Answer Match 60.06%

First of all, I'm new here, so try to be patient as I stumble through the rules.
Normally I'm pretty good at fixing software issues, but this one has me stumped.

I have a machine running Win7 h/p which seems to have installed any other updates fine, but always chokes on IE10, throwing "Code 9C59 Windows Update encountered and unknown error."
(As a side note, I've *never* seen it encounter a *known* error.)

What I have done with no success:
Renamed the SoftwareDistribution folder.
Turned off Norton's 360.
Uninstalled IE9 and reinstalled (it said I had a newer version of IE9 installed *after* I had removed it and rebooted!)
Tried downloading and running the redistributable installer for IE10.

All failed. I have since downloaded and run SURT, run an sfc scan, and checked the Windows error log while I waited. There are loads of instances of this in the event viewer:

"Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems."

I compressed a copy of the CBS folder and attached it.
Thanks in advance for any help.
Greg

A:*Only* IE10 install fails in Windows Update

The errors from the CheckSUR log are these....

Code:
Unavailable repair files:
servicing\packages\Package_1_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_2_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2817183_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_1_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_2_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2817183_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
servicing\packages\Package_for_KB2817183~31bf3856ad364e35~amd64~~9.4.1.0.cat
The CBS.log appears to be incomplete - it ends a lot earlier than it should do - but still shows the following error....

Code:
2013-08-06 14:30:23, Info CSI 0000009d [SR] Beginning Verify and Repair transaction
2013-08-06 14:30:24, Info CSI 0000009e [SR] Cannot repair member file [l:20{10}]"csrsrv.dll" of Microsoft-Windows-Csrsrv, Version = 6.1.7601.18113, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Please reboot and post the new CBS folder - meanwhile I'll try and produce a fix protocol for the CheckSUR errors.

9 more replies
Answer Match 59.64%

Hello everyone,

I just came to realize the Windows Update window does not show the usual thirty-something available optional updates (last time I checked it was all the language packs and an ATI driver update), only 1 available important update.

Moreover, if I try to select the updates I want to install, the "Optional" tab is completely missing from that window. I haven't hidden any of those updates, nor are they listed as hidden under the appropriate menu.

Have any of you experienced something like this? What should I try to get them back?

Thanks.

PS: I've attached a screenshot of the situation.

PPS: It's been a month or so since I last checked for updates, so I don't exactly know what might've happened that got those updates disabled.

A:Windows Update optional updates (incl. language packs) disappeared

Click on the "View Update history" in the left panel, you might already have installed them.

Also, have you installed the SP1?

9 more replies
Answer Match 59.22%

Have spent all afternoon trying to sort this and am close to giving up but thought I would post some logs in here in one last attempt. Have completed all important and optional Windows updates but the installation of IE10 fails everytime with error 9C59. Have tried manual download and same issues.
SFC scan has no issues.

CBS logs attached if anyone has any bright ideas. Please let me know if you require any more information.

A:Windows 7 HP x64 Update IE10 Error Code 9C59

There are no signs that you've run either SFC or CheckSUR....

Please follow the Windows Update Posting Instructions and post the requested data

6 more replies
Answer Match 59.22%

Windows Updates (you know, the one recommended to run Automatically) installed IE11 which brakes many websites, which created quite frustrating situation and highlights why Windows 8 is a complete failure, as is 8.1.
The only way that IE11 can be uninstalled is via the Turn Windows Feature On or Off, as it does not appear in the Uninstall Programs list. When I did that iexplore.exe got deleted, cannot find in any method suggested in the many online post about people having same issue trying to downgrade from IE10 to 9, so essentially I have no IE now. Thank God for Google Chrome! Trying to install IE10 manually gives a "IE10 is already installed message", but of course it can?t be launched without iexplore.exe, and the only option I?m left with is to turn IE11 back On. Nice huh? I have read that IE is now part of the Windows 8 OS so I'm SOL.
Thanks to Microsoft I now have a $700 paper weight as some sites I absolutely need (Bank, School, job WebMail which is Outlook and that doesn't even work anymore) that require IE do not work on IE11.
Of course according to Dell downgrading out of this IE8 frustration is out of the question, so I'm thinking of wiping it clean and installing a server OS and be done with it.
So oh great Microsoft Developers, can you help me find a way to make YOUR LAPTOP (obviously not mine) work for me. Please note that all the methods of searching for Explorer, Internet Eplorer, iexplore.exe, and so forth in order to PIN IT to my desktop have ... Read more

A:IE10 Disappears after Windows update to IE11 Turned OFF

Since it's an update try to remove it:
Remove an update

Weird, IE11 should make place for IE10 with the above procedure.

There is no way to use IE9 on Win8.

If nothing works and IE11 remains, try changing the developer tools (F12) browser mode (Alt-B) to 'emulate' an older browser if possible.
IE11 Compatibility Mode - Microsoft Community

3 more replies
Answer Match 59.22%

When I attempted to install IE10 from Windows Update, the update failed with Error 9C57.

There was also a prior failure (also this morning) to install an optional update, Platform Update for Windows 7 x64 edition (KB2670838).

Finally, while this may be entirely unrelated, I noticed earlier this week that the "Turn Window Features On and Off" function under Programs and Features of the Control Panel is missing quite a few items that I know used to be there. For example, there's no longer a Telnet or FTP option. The list is only about 6 or 7 items long. I mention this in case it's useful for troubleshooting.

I'm attaching CBS.zip, screen caps of the two failed Windows updates, and a screen cap of the Windows Feature showing the very few items in it.

Attachment 260711







Thanks so much in advance for your help!

Rgds,
Jeff

A:Cannot install IE10 from Windows Update, Error 9C57

There are some very rare errors present in both CheckSUR and CBS logs - they'll take some researching.

back later (if Tom doesn't get in first! )A

9 more replies
Answer Match 59.22%

Hey,

I have been experiencing a 9C59 error when trying to update to IE10 on this PC. I have followed all of the troubleshooting advice available from Microsoft, ensuring all pre-requisites are installed etc.

I have attached three CBS.zip files here for evaluation (sorry had to split them to upload) and would greatly appreciate any help you can give on this issue.

Thanks!

A:Error 9C59 when using Windows Update to install IE10

The only significant error I can find in the CBS log is

Code:
2013-04-23 09:48:08, Info CBS Failed to find file: amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_8.0.7601.21969_none_fc18c9909e077b72\jscript.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Failed to gather all missing files for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CSI [email protected]/4/23:08:48:08.190 CSI Transaction @0x12ab130 destroyed
2013-04-23 09:48:08, Error CBS Failed to pre- stage package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Perf: Stage chain complete.
Please run the following command, and post the results.

DIR C:\Windows\jscript.dll /S

What Anti-Virus are you using?

4 more replies
Answer Match 59.22%

I am having an issue that it looks like many other have run into trying to upgrade from IE8/9 to 10 or 11. Other Windows Updates go through fine but anytime I try to install IE 10 or 11 via Windows Update or from the offline installer it fails with the error 9C59.

A little backstory on this in case it helps.... We have a VDI environment so this is on our gold image. Months back we updated IE8 to IE9 but found that we were having compatibility issues with an internal web app and had to downgrade back to IE8 (via uninstalling the IE9 installed update). It appears that I can still re-install IE9 but anything beyond that fails with the info above.

I've tried many of the suggestions out there such as reinstalling the readiness tool, resetting windows update agent, etc but no luck so far. The interesting thing that I found is if i start fresh with this update again (so i start with IE8) , the "turn windows features on / off" shows IE 8 as an option to toggle on/off. However after I try the IE11 install and it fails, i still have IE 8 installed but the "windows features on/ off" window shows IE11...so its almost like it ALMOST gets there and fails.

Either way, if theres any help someone could have for this I'd greatly appreciate it! i'm happy to try and scans / logs that might help

thank you

andrew

A:Windows 7 32bit cannot install IE10 or IE11: Windows Update error 9C59

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

9 more replies
Answer Match 58.8%

Hi

After your great help with my last problem i'm back with another (the price of success!)

Windows 7 ultimate - some updates are installing OK, some are being repeated after a successful installation & the IE10 update repeatedly fails with error code 9C59.

I've tried MS Fixit. I've done a repair install of Win7 ultimate, which improved things a little (before that,updates KB2667402 & KB982018 would continually fail).

CBS.zip & windowsupdate.log are attached.

Here's some background which may be relevant:
I started with Win 7 pro, which turned out to be non-genuine (ebay!). Windows updates stopped working because it was non-genuine. Microsoft supplied a new copy of Win7 ultimate, which I installed via a custom installation. I didn't do a clean install because I used a 3rd party product call PCmover to include all applications & settings in the upgrade to Win7 ultimate. All has been OK with Win7 ultimate except the updates.

THanks

A:Windows updates repeating & IE10 update failing (9C59)

PS.
I don't know if this would help:
"How do I reset Windows Update components?"
How do I reset Windows Update components?

I was going to try that but thought I'd ask here first.... taa

8 more replies
Answer Match 58.8%

I have been trying to use windows update for ie10. I always get a Code 9c57 error. Now that ie11 is out, I have been trying that update with the same error. I have tried all the suggestions that I could find around the internet.

Hardware: Dell XPS M1330 laptop
OS: Windows 7 64bit

As per the suggestions for this thread, I have attached my CBS.zip file.

Any suggestion would be greatly appreciated.

A:windows update to ie10 and/or ie11 problems, error 9c57

Code:
Checking Package Manifests and Catalogs
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
I don't recall ever seeing this error before.

I'll have to research it.

back tomorrow - hopefully!

9 more replies
Answer Match 58.38%

I have a machine that refuses to update to Internet Explorer 10. It appears others have had the same error code which was caused by file corruption on the drive.

When trying through WU i receive the 9C59 error.

Trying the standalone .exe from microsoft doesn't install either.

I've ran SURT to no avail.

Any help is appreciated.

A:Windows Update - IE10 - Windows 7 Pro SP1 x64 - 9C59 error

CheckSUR actually managed to find and fix one problem...

Code:
Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_KB2804579~31bf3856ad364e35~amd64~~6.1.1.0.cat
(fix) CBS Catalog Missing CBS File Replaced Package_for_KB2804579~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64-7jul-13.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2804579~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64-7jul-13.cab.
The SFC scan found one rather important error...

Code:
Line 40253: 2014-01-14 15:00:12, Info CSI 000006aa [SR] Repairing 1 components
Line 40254: 2014-01-14 15:00:12, Info CSI 000006ab [SR] Beginning Verify and Repair transaction
Line 40257: 2014-01-14 15:00:12, Info CSI 000006ad [SR] Cannot repair member file [l:22{11}]"autochk.exe" of Microsoft-Windows-Autochk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 40260: 2014-01-14 15:00:12, Info CSI 000006af [SR] Cannot repair member file [l:22{11}]"autochk.exe" of Microsoft-Windows-Autochk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutra... Read more

8 more replies
Answer Match 58.38%

Anybody try IE10 for windows 7-any good-it is on windows update site. Is it worth upgrading to from IE9 and does windows update install both the 32 and 64 bit. versions. My operating is 64 bit.

A:anybody try IE10 for windows 7-any good-it is on windows update site

Hello CaptNemo,

I like IE10. In IE10 32-bit and 64-bit is merged together now in a 64-bit Windows 7.

Internet Explorer 10 - Enable 32-bit or 64-bit IE10 in Windows 7

7 more replies
Answer Match 57.96%

Recently had a few people stay in my home for a few days. Common courtesy had me give them permission to use my computer when they needed to, but once they departed, I decided to run a scan on the computer. 
Free Trial Avast comes up clean.
Free Trial Malwarebytes is a bit different:
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/23/2014
Scan Time: 11:09:25 PM
Logfile: 
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.05.24.01
Rootkit Database: v2014.05.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Tameka
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 267992
Time Elapsed: 13 min, 50 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 1
PUP.Optional.Spigot.A, C:\Users\Tameka\AppData\Roaming\Search Protection\SearchProtection.exe, 724, , [062bb5a0b3c82412a25f003c31cf629e]
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 1
PUP.Optional.MyEmoticons.A, HKU\S-1-5-21-934097189-4001693668-3402004547-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Search Protection, , [32ff9fb6f7843cfa041e7e23bb47f30d], 
 
Registry Values: 1
PUP.Optional.Spigot.A, HKU\S-1-5-21-934097189-4001693668-3402004547-1001-{ED1FC765-E35E-4C3D-BF15-2... Read more

A:PUP.Optional.Spigot.A, PUP.Optional.MyEmoticons.A, PUP.Optional.SearchProtection

Update:
Malwarebytes blocked PUP.RiskwareTool.CK from doing something (this was outside of a scan). 
A quick Google search has led me to understand that this particular PUP is not an issue? Is this true?

3 more replies
Answer Match 57.96%

So yesterday automatic Windows update installed IE10, today I noticed that links in certain applications open in IE10 instead of my configured default browser, which every link from this or any other application used to open in before that update and the reboot that followed the update.
I checked the Default Programs section in the system control panel, expecting maybe Microsoft wanted to get themselves in any more trouble with the EU and changing the default to IE. This was not the case however, all the associations were still pointing to the configured default browser, I noticed however I could not uncheck the defaults already set.
So despite the obvious configuration being correct, links would still open in IE10 even after yet another reboot.
I went ahead and checked the registry associations, and found that http(s) protocol as well as htm(l) filetypes were associated with Internet Explorer with various EditFlags set (presumably to prevent changing them through the user interface, or to ignore the user interface settings).

Seriously Microsoft? Don't you have enough trouble yet?

A:Windows Update IE10 Install messes up default browser configuration

I'd avoid IE10 and uninstall the update. It's riddled with bugs.

1 more replies
Answer Match 57.96%

Hi folks

I found my way here after being unable to update to IE10 on Windows 7 (32)

the windows update error is:

"Internet Explorer 10 for Windows 7
Installation date: ‎09/‎05/‎2013 10:22 AM
Installation status: Failed
Error details: Code 9C59
Update type: Optional"

I have attached the CBS.zip file. (NB: when I pasted the copy of CBS folder to my desktop I got an error message that access to CBS.log was denied. Maybe this is normal?)

I'd be most grateful for any help you can give.



Regards

Chris

A:Windows update fails for IE10 on Win7 error code 9C59

the copy/paste problem is common - which is one reason why I tend to prefer just collecting the CBS.log file on its own.
Copy the C:\Windows\logs\CBS\CBS.log file to your desktop, and compress it, then upload that.

9 more replies
Answer Match 57.96%

Afternoon all,


I am having some issues with Windows Update in relation to the IE10 & IE11 updates. I have just installed a new SSD and a fresh copy of Windows 7 Home Premium 64-bit. All other updates have come through successfully except for these 2.


I have looked through some of the MS pages to determine the problem but i am still at a loss. I have followed the Windows Update Posting Instructions and attached the results below.


I am new to this so please be gentle ...


Thanks in advance for any assistance you can render.


Graham

A:IE10 & IE11 - Windows Update Issues - Code 9C57 & 9C47

Quick Update,

As it was a clean install of Windows I decided to format and have another go. This time everything worked fine with no failed updates.

The only thing I did differently was that I removed 3x2gb of ram that I recently installed. I had 6x2gb the first time round.

Don't know if this has anything to do with the errors I got but thought I would throw it out there anyways.

Thanks

Graham

2 more replies
Answer Match 57.96%

Hi,

Windows update for IE10 on win7 64 fails continuously with errore code 9c59. Manual install resulted the same.
I run sfc /scannow which didn't find any problem.

I am attaching my CBS log.

Can anyone help?

Thanks,

Beez

A:Windows update for IE10 on win7 64 fails with error code 9c59

Please follow the Windows Update Posting Instructions and post the requested data

9 more replies
Answer Match 57.54%

Windows update for IE10 on Windows 7 64bit fails continuously with error code 9c59. I tried the stand alone updater with the same results. All other windows updates complete successfully, it's just IE10 that continually fails.

Don't know if this is related but I do have problems with IE8 (current browser). After a while, an open IE window will become non responsive and can't be closed out. I have to use task manager to close it down. I have sent off the reports to MS, but no solution has appeared.

I've attached the cbs file. Let me know what else I can do. Thanks.

A:Windows update for IE10 on win7 64bit fails with error code 9c59

There are no significant file errors in either SFC or CheckSUR logs.

In these cases, it has sometimes been a solution to uninstall IE9, reboot a couple of times, and then reinstall IE9 again, before installing IE10 successfully.
It's worth a try

5 more replies
Answer Match 55.02%

Hello,

I am running on a machine running Windows 7 Home Premium x64. Other Windows Updates are working fine, but for some reason, the Windows Update for IE9 keeps appearing (and failing) even though IE9 is already installed. The update for IE10 (as well as the manual installer) also fail.

The "Windows Internet Explorer 9 for Windows 7 for x64-based systems" fails with error code 9C48.
The "Internet Explorer 10 for Windows 7 for x64-based systems" fails with error code 9C59.

I've attached the CBS folder with the CBS and CheckSUR files (I had to remove some of the older "persist" files to fit it under the attachment limit).

Appreciate any help!

Thanks,
Joe

A:IE9 Update Won't Disappear Though Already Installed, IE10 Update Fails

The operative errors are in the CheckSUR results...

Code:
Unavailable repair files:
servicing\packages\Package_for_KB2809289_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2809289_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat

I've uploaded afile - j99aa.zip - to my SkyDrive at Noel's SkyDrive

Please downloadand save it.

Right-click onthe downloaded file, and select Extract all…

Extract to thedefault location - which will create a new folder j99aain the same place.

Open this folder- there should be one folder inside it (Packages)

Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages
Nowrun the CheckSUR tool again (it may take a while)

Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.

Then run another SFC/SCANNOW, and post the new CBS.log file

Then do a manual Check for Updates - what happens/shows now?

5 more replies
Answer Match 54.6%

is it a good idea to install the 26 "update for Windows 7" "kbxxxxxxx" updates that sit in the 'optional updates' section of my Windows Update notification bar. are they needed for anything? do they make my computer work better? what are they there for?

A:"Update for Windows 7" (in optional updates section)

Some optional updates are useful and should be installed, some like Bing related items, Silverlight aren't, since you don't mention the KB numbers it's really hard to answer that.

Post a screenshot of them.

2 more replies
Answer Match 54.18%

I just recently received my last Windows update and with it, I had an optional update for my NVIDIA GForce 8400....so, I thought "cool", and went ahead and downloaded/installed it through Windows. Never had issues before doing it that way until now. I have my monitors set (obviously within Windows) to power-off after 10 minutes. However, when it comes back from that status (i.e. move the mouse, hit a key, etc.) it freezes for a sec, goes black AGAIN, and then brings the desktop BACK up again, this time giving me the message I attached below in a .jpg.

Anyone with the same hardware or driver set experiencing this same bug?
 

A:Windows 7 "Optional" NVIDIA update....

I never use Windows drivers, I always go to the source.

Use device manager to roll back the driver.

Then get the latest driver from Nvidia if you insist on upgrading it.
http://www.nvidia.com/Download/index.aspx?lang=en-us

.
 

3 more replies
Answer Match 53.76%

Hey chaps,

I can't upgrade to Win 10 without upgrading my IE to 11 (for some reason).

Whenever I try and upgrade IE through windows update it fails with Code 9C59 error.

I successfully rolled back IE from 10 to 9 but this made no difference.

I also went through this this list of IE11 prerequisite updates. One of them- KB number 2533623 will not install because 'The update is not applicable to your computer'.

How do I resolve this?

Thanks

A:Cant update IE10->11 because a prerequisite update 'not applicable'

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

7 more replies
Answer Match 53.76%

Received the following update from M$ today, not sure what it is wanting to do -

"nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware - NVIDIA GeForce GTX 260

Download size: 252.2 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

nVidia Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware software update released in February, 2015"

Could someone shed some light on this ?
Thanks

Joe

A:Optional Update - not sure what it is ?

This is an update to your NVidia graphics card drivers, etc. It is optional because it is not necessarily required.

I personally always go to the manufacturer's (NVidia in this case) support site and get the latest drivers from there if I feel I need to update them.

Paul

3 more replies
Answer Match 53.76%

Does one need optional updates? The reason I ask is until recently i've had no problems with any update.This one just refuses to install Realtek PCIe GBE Family Controller.(Error code 800F0203)Went through all the chanels, still no install.
 

A:optional Win 7 update

Jetsguy: Just a word of caution.... It may be best to not load optional updates from Microsoft for hardware or software not related to Microsofts products. To update those non-related programs or hardware go directly to the manufacturers website and get updates there.
 

3 more replies
Answer Match 53.76%

do i have to install this update?

A:optional update

Hello SpeedDial,

No, you do not have to. It's just to let you know that there is a new optional driver version update. If you do not want to install it, then you can hide it to not see it anymore in Windows Update. However, you might give it a try since it is a new version that may help improve your graphic card's performance. If not, you can always rollback to the previous driver version.

Hope this helps,
Shawn

7 more replies
Answer Match 53.76%

There have been a lot of problems reported the last few months where Windows Update is very slow and takes a long time.
I just checked my W7 Updates and a new update KB3102810 was published yesterday (2015-11-03)
This update might help fix this, but it also includes a fix for updating to Win 10.

Read more here:
https://support.microsoft.com/en-us/kb/3102810

I also get the "same update" offered for W8.1 as KB3102812 described here:
https://support.microsoft.com/en-us/kb/3102812

A:New optional update

I promptly hid KB3102810 and another optional one when they came through recently; I still have two important ones from yesterday pending (KB2758857 and KB3067904); I'm waiting to see if anyone reports problems or not. I haven't had any trouble with windows updates taking too long to do its thing and I don't need a fix for updating to Win 10 because that simply isn't going to happen. In fact, I suspect the ones who have been having trouble with updates also have the Win 10 nagware, etc. installed, which I do not.

1 more replies
Answer Match 53.76%

Advanced micro devices,inc-Graphics adapter wddm1.2-amd Radeon HD 6310 Graphics is this update important? I found it on my update list so I was just wondering if its okay to update also, what does this update do?

A:Optional Update

It is clearly an 'update' for the device driver for your graphics adapter, but I do not know what in particular that update fixes or improves about it.
 
Device drivers are small pieces of software that are the link between Windows and the various pieces of hardware on the computer. If Windows or wants to draw something on the screen, it gets the device driver for your graphics adapter to do it.. Device drivers are specific to the exact model of hardware that they are designed for, and sometimes to that hardware being used on a particular model of computer.
 
I am a bit wary about accepting device driver updates from Microsoft updates, but do not ignore them. In particular, I would think carefully about this one, and ensure that the update matches the driver already installed on your system. My reasoning being that device drivers can be issued through four different channels (each subtly different).
 
The Manufacturer of your computer. If you have let's say a "Bloggs model X1000" laptop - The most appropriate driver updates might well come from "Bloggs" themselves... They will know how best to use that model of graphics adapter in their system, and might have modified the drivers (or include specific support software) that they supply to best match their system.
 
The Manufacturer of a separate add-in card that you separately purchased for your computer. The card manufacturer will know how best to use that model of graphics adapter in their system, and mig... Read more

2 more replies
Answer Match 53.76%

My computer automatically updated today. Upon going through the list of updates there where two optional updates one for English and the other for CXT-Network-PCI soft data fax modem with smart CP. What are they? Do I really need them? I checked the Microsoft help thing when your right click for info. All I could get was it was a driver and nothing else.

A:optional update

You must have this kind of card on your system using Windows drivers, then when there is a new driver WU propose it to make an upgrade.
My personnal advise regarding WU setup is to look for updates letting you the choice to download and install them.

2 more replies
Answer Match 53.76%

I have a
Gateway One All-In-One Desktop with IntelŪ PentiumŪ Processor - Microsoft Windows 7 Home Premium Edition 64-bit operating system preinstalled.Optional update:
I recently went to the Critical Updates and saw the following:

"Intel Corp - Display Mobile Intel (R) 4 series expires chipset family" - 21 MB (which is quite a large update)

Just what is this update and should I install it? This is our grandson's computer and we would not want to cause any problems or damage by installing this Optional Update. Nothing appears to be wrong with our graphics, etc.
Please advise and thank you.
Alice Z
 

A:Optional Update

I installed this onto my laptop and considerably improved the graphics on it.
 

3 more replies
Answer Match 53.76%

I opened Windows Update and only listed was an optional update. I didn't update at that time and when I went back to update I could not find the optional update. Ihave Windows 7 Home premium 64 Bit. I looked for updates again but it said everything was up to date. How can I find that update.. I'm not really good with computers any help will be greatly appreciated. I have one other question if you don't mind.

I have to Unzip a ZIP-file with WinZip and save the content to my hard
drive. Then use the unzipped EXE-file to run a program. This sound simple enough, I guess, if you know what you are doing. Where can I get this WinZip program that will run on Windows 7 Home Premium 64 Bit.

One other question. A program that I want to install supports Windows 7 64 bit in 32-bit emulation mode. What does that mean and how do I run this program.

Thanks again for all your help and cooperation. Have a good evening.

A:Optional Update

Welcome rottikid,

For the update it was probably for MSE if that's your Anti-Virus, You could just look at Installed updates and see if it is there.

As for WinZip you can get it here WinZip - Free software downloads and software reviews - CNET Download.com There might be something else you can use too, someone else might know more about that.

Usually people will download a zipped file to their desktop or downloads area by clicking save instead of run when prompted. (see Below)

And for the 32 bit emulation I don't know the technical answer but 64 bit windows has 2 sets of programs files, Program Files (64bit) and Program Filesx86 (32bit).

Hope that helps you out some.

Derek

5 more replies
Answer Match 53.34%

After installing August ATI driver update (and the other prioritymy system became unstable and would BSOD. After rolling the ATI driver back the system returned to a stable state. Windows 7 home premium 64 bit, 8 gigs, AMD Athlon II X3 450 Rana 3.2GHz Socket AM3 95W Triple-Core Desktop Processor ADX450WFGMBOX,

XFX HD-485X-ZNFC Radeon HD 4850 1GB 256-bit DDR3 PCI Express 2.0 x16 HDCP,

ASUS M4A89GTD PRO/USB3 AM3 AMD 890GX SATA 6Gb/s USB 3.0 HDMI ATX AMD Motherboard

I would be interested if anyone else has had this problem.

A:recent optional ATI update

saultsage, welcome to the Seven Forums?

First question is, what August update? AMD hasn't released one in August yet and the current driver from them is the July Catalyst 11.7,

Latest AMD Catalyst Video Driver for Windows 7

of which I haven't seen any reports of BSOD's occurring from. Didn't happen to get it through Windows Update did you? If so do yourself and your computer a favor and the next time you see one offered, set it to hidden and forget about it. For video card updates do not get them through Windows Update and only ever get them directly from the card manufacturer's (AMD or Nvidia specifically, not the respective card makers as all they will have is what AMD and Nvidia have).

3 more replies
Answer Match 53.34%

I had a weird optional update appear today unsure what it's for and I haven't seen it before! Any idea's what it may be and what for?

A:Optional Window Update

It looks like something for a printer I wouldn't worry about it download it if you want or just ignore it.

1 more replies
Answer Match 53.34%

Hi, I recently bought new monitor AOC 2460 and today saw among the optional updates the following AOCision Peripherals, Inc.-Display-AOC 2406. What is it and should I install it?

More replies
Answer Match 53.34%

Update for Windows 8.1 for x64-based Systems (KB2995388)









Download size: 61.3 MB - 61.5 MB
You may need to restart your computer for this update to take effect.
Update type: Optional
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
http://support.microsoft.com/kb/2995388



How do I determine if these "optional updates" are really necessary for my Laptop?
Here in South Africa ADSL is slow, and expensive I have a 4Mbps connection, and I have a data cap of only 10 GB per calendar month.

The never-ending MS updates depletes my data allowance, and I have always wondered how important the "Optional" updates are.

I would appreciate forum member's input on this

A:Optional Update KB2995388 ... is it really necessary?

I normal go for them all just to be sure (my internet is half your speed)

But have a look in the link you quoted and see if any of the improvements affect you

For example one of the fixes is an issue playing MP4 files, I have the problem mentioned so hopefully this should fix it

It's optional so wont harm anything if you ignore it

5 more replies
Answer Match 53.34%

I keep windows 7 installed laptop as backup. Today I started it & ran windows update. Without looking into details, I chose all of them & installed them. But, one of them was optional update for atheros wifi adaptor. Now after rebooting, my wifi connection is gone, device manager doesn't recognise wifi adapter, & i can't roll back driver as adapter is not available at all. The windows update doesn't show any of the optional updates. Plz help

A:Help in removing optional update

Can you not find it by searching (top right) in Installed Updates screen? Enter name like kbXXXXXXX only numbers don't find anything for me.

Installed Updates either from Windows Update window or Programs and features-Installed Updates

8 more replies
Answer Match 53.34%

A new optional update KB3035583 is available, published today.

Update enables additional capabilities for Windows Update notifications in Windows 8.1 and Windows 7 SP1

A:New optional update KB3035583 available

I'm not having Windows Update problems so I don't know if new KB is a good thing or not.

I do all my Windows 7 updates manually.

9 more replies
Answer Match 53.34%

Does anybody have any idea why Microsoft would offer the Bing Bar as an optional update, I installed it, but thought it was kind of weird for them to be offering it to us through Windows Update, as when I tried it I did it manual from the internet

A:New Optional Update from Microsoft

Hello Techtitan,

If you already had the Bing Bar toolbar installed, then it would see updates for it in Windows Updates if you had the "Give me updates for other Microsoft products....." setting checked.

OR

If you had the Show me detailed notifications when new Microsoft software is available setting checked.

Updates: frequently asked questions






Quote:
Software notifications will periodically let you know about new programs that can enhance your experiences with your computer and the Internet. You can choose to receive detailed notification messages letting you know when a new program is available for download and installation. When you get a notification, you can review what's being offered, and get more details. You can install the programs if you like what you see. The notification will appear for a limited time, and you can close it if you're not interested.


Hope this helps.

2 more replies
Answer Match 53.34%

Went ahead and installed this optional update this evening. My PC got stuck at the "Preparing to configure Window. Do not turn off your computer" screen.

Had to boot in Safe Mode and do a System Restore.

Just wanted to let people know. It might be a good idea to do a complete backup (image) of the disk before installing the update, just in case System Restore fails for some reason...

A:Optional Update KB3172605

Hi and welcome to SevenForums,
Odd but it is always recommended to create a system image before downloading and installing any updates
Most of use here use Macrium reflect free
Imaging with free Macrium

The issue you refer to is not on the Known issues though :/
Thanks for letting us all know
July update rollup KB3172605 to replace June's KB3161608

1 more replies
Answer Match 53.34%

Is there a way to get rid of optional update notifications so they don't persist and just become annoying?


I got one now to install Bing. I don't know much about Bing; but I think it's a search engine. I use google and don't need another search engine. I don't want to reminded to install it everytime I get an important update notification for the next five years or so that I plan to have this computer.

A:Optional Update: How Make It Go Away?

Right click on it and select "hide update".

2 more replies
Answer Match 53.34%

There was an optional Windows Update today to remove GWX.

Someone mentioned online months ago that adding 'old' to the GWX folder stopped it from popping up messages, which is what I did and it seemed to work.

I have now installed the optional update to remove all trace of GWX, restarted, but the GWX folder is still there.

I'm thinking that because it had 'old' at the end of it, it was not removed?

I tried deleting the GWX folder, but I was denied permission to do so.

More replies
Answer Match 53.34%

Anybody aware of this update? Why is it is listed under Optional?...



Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014 (published 14 Jan, 2014)

I installed it on laptop. Hasn't blown anything up (yet)

A:KB2911106 - Optional Update?

"Optional" means it is not a security update, it just fixes bugs and deficiencies. You can get more info with a right click.
Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014

2 more replies
Answer Match 53.34%

I did a repair install of W7 Ult. x64 SP1. Applied all updates, but if fails to install IE10 update :

Attachment 286642

(as you see it is a dutch version).

If have run sure & sfc /scannow. Both report no problems.
CBS files are attached.
Please help ?

A:Windows update fails to install IE10 after repair install

Ok, it is working now. Steps I took :

1) Hide the update for IE10
2) Download and tried the installer for (my localized) IE10 : failed to install
3) Started windows update, suddenly there where 43 optional updates available including IE9
4) Installed all optional updates except IE9
5) Retried the installation of IE10 (not visible any more in updates) : succes

Hope someone else can bennefit,

Regards, Jan

1 more replies
Answer Match 52.5%

I wasn't doing anything but watching a video on youtube and I got this pop up

looks like something here: http://blog.unlockforus.org/2010/01/windows-7-optional-update-delivery-is.html

A:Optional update delivery is not working

Was it actually unlockforus, or just a similar pop up ?Those are very sketchy details. Was it a torrent video, a specific video, a porn video, or don't you remember what you were even watching ??If you are concerned about it being an infection, maybe you could post in the Am I Infected area of the forum.

5 more replies
Answer Match 52.5%

Microsoft lists this as an optional update. I am running Windows 7 upgrade over Vista and have had a lot of problems with permissions and so am disgusted with Microsoft right now and leery of installing any more of their crappy software.

Is Silverlight the typical Microsoft crap or something you think I should install?
 

A:Microsoft Optional Update Silverlight - yes or no?

The critical and hardware Microsoft Updates are very necessary. Silverlight enhances some Internet video playback. I view Netflix streaming video. Without installing Silverlight, I couldn't do this viewing. If you use Windows Live, Silverlight is necessary for those features, When you upgraded to Windows 7 over Vista, you should have backed up your files and deleted the Vista partition on the hard drive at the start of the Windows 7 install
 

8 more replies
Answer Match 52.5%

An optional update for the Dell ST2210 was recently issued, but I can find no actual description of the update's purpose. I have googled. I have also registered and attempted to ask in the Dell Community, but without success, for I cannot work out how one does post there.

I hope someone can help me to where full descriptions of such updates are to be found, and also perhaps with the other problem.

A:Optional update for ST2210 monitor

Is it appearing in Windows Update? If so, it is likely a new driver, and should be safe to accept.

5 more replies
Answer Match 52.5%

Hi, I've just had a new optional update appear in Windows update that I can't find any information about, it's a keyboard driver from an LXD company, my keyboard is made by Zalman so I thought I just wanted to ask what this update actually does before I install it.

A:Optional gaming keyboard update

I've had one from Microsoft for my Sidewinder X4 sitting there for ages but I haven't installed it. If there's no performance issue with your keyboard I'd just leave it, or set a Restore Point prior to installing if you do feel inclined to install it.

1 more replies
Answer Match 52.5%

This optional update installs on Windows 7 SP1 and Windows 8.1 Update 1 computers. It's for the download and install of Windows 10.

Update for Windows 7 and 8.1 silently installs Windows 10 downloader - Myce.com

Hopefully someone on here can make this a topic for everyone to read.

A:Optional Update KB3035558 Information

Thanks Jesse for the information.

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Answer Match 52.5%

I have two computers in the house on 8.1. I noticed yesterday that on one computer, a certain update was listed as optional, while on the other computer it was listed as important (ftr it was update 3132080). This is not the first time I've noticed that an update is listed differently on the two computers. Anyone know why this is? There really isn't much difference in the setup between the two computers.

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Answer Match 52.5%

Hello, I just got on my laptop like normally and randomly a window popped up saying "You may be a victim of software counterfeiting." This scared me half to death because I have no idea what to do about it. I checked other forums about it on several different sites, some saying it's a virus such as ransomware and others saying it is legit. 
Here is what the alert looks like: http://www.kodyaz.com/images/windows-7/you-may-be-a-victim-of-software-counterfeiting.PNG
I have no idea how to fix this problem; any help would be greatly appreciated, 
-Meghan
 

A:"Optional update delivery is not working"

Hi DJAkari- Hello and welcome to The Bleeping Computer Forums . My name is Fastwalker and I will be helping you with your computer issues today. Resolving malware issues may or may not solve other issues you have with your machine.Please take note of some guidelines for this process:- If you do not make a reply within 5 days, we will have to close your topic.- You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic where you can choose email notifications. The topics you are tracking are shown here(Insert Link)- Please refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Also, please do not take any advice relating to this computer from any other source throughout the course of this fix.- If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.- Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.- Please reply using the button in the lower righ... Read more

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Answer Match 52.5%

This optional update installs on Windows 7 SP1 and Windows 8.1 Update 1 computers. It's for the download and install of Windows 10.

Update for Windows 7 and 8.1 silently installs Windows 10 downloader - Myce.com

Hopefully someone on here can make this a topic for everyone to read.

A:Optional Update KB3035558 Information

Interesting, Think I read about this a while back, just checked though and this update installed for me on Saturday

Hope its not an auto download, on one PC with my slow BB its a pain, if all 4 of my devices decided to download at the same time it would be a nightmare

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Answer Match 52.5%

This is getting ridiculous !!!

From July 12th to today 29th, I had installed a total of 33 optional updates entirely about MSE. ( I use manual update method )

I am think of going back to Avast free edition !!! This MSE optional Update is B.S.

A:MSE optional update - just ranting. It's not a problem.

They average 2-3 a day so you may have even missed some.

I have mine set to run a quick scan everyday with "Check for ther latest virus and spyware definitions before running a scheduled scan" selected. So it updates automatically every day, but only once a day when the scan runs. So I suppose I'm missing at least one update each day but they are cumulative and for me it works fine.

I could probably get at least one additional update by adjusting the time I run the quick scan but I know that the way MSE auto updates is a bit odd. When I first was using it I let it install it's own updates without running a scan and it was kind of strange how it did it so I went with to quick scan everyday option. Works for me.

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Answer Match 52.5%

Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 - Intel(R) HD Graphics 3000

Download size: 59.5 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

Intel Corporation Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 software update released in January, 2015

Keep getting this error message not sure if it's because I've already updated to it and it's a repeat update This is the first time I remember ever seeing this update that I remember. Or if the one I have is better. I have tried to download it several times and it fails every time.
WindowsUpdate error _80070103" "WindowsUpdate_dt000"

Thanks,
Vera
 

A:Solved: Can't do a system update *Optional*

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Answer Match 52.5%

Since the updating to ie 10 my internet is very slow but only on the external monitor.  If I use the laptop  internet comes up fine on the laptop but the monitor is way behind.  When I type on the monitor it is a good 20 - 30 seconds befor it appears yet it shows on the laptop monitor. Any solutions?

A:Update to ie10

I'd remove IE 10...then see if issues remain with IE 9 or a different browser...before going any further.
 
Louis

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Answer Match 52.08%

So, okay, an optional update showed up this morning to remove some broken Lenovo software: https://support.microsoft.com/en-gb/kb/3107998

But this machine I'm typing at is an ancient-ASUS-motherboard machine, not a Lenovo.

Now, in this house there IS a Lenovo laptop (that has yet to be updated, probably, since it's early morning and my daughter carried it into her room so I can't yet get to it...).

Did Microsoft distribute this "Lenovo Fix" optional update to regular nonLenovo PC users?

Or did Microsoft get their database(s) confused and think this aAm machine is a Lenovo machine?

Or what?

A:Optional update kb3107998 for certain Lenovo computers

Got a Dell here, yet was served the same recommended update.

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Answer Match 52.08%

This update is now appearing as optional update available on my pc's. Any problems with this? I am running scared about installing "optional" updates since the last two month's fiascos. KB2975719 is correct number - sorry for mispost originally . For now, I have just "hidden" this update - afraid to try to install it.....lol. Microsoft has gone completely berserk with Windows Updates, it seems.

August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Note it says This update is released on September 2, 2014.

A:KB2575719 Appearing as Optional Update Sept 2

I guess it's a fix for the original version from last month's bug. That shows up today as an update for me also, even though I still have that KB installed. I wonder if the original (buggy?) version needs to be uninstalled first?

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Answer Match 52.08%

Hi there
 
Noticed my laptop was running a bit slow tonight so did a Malwarebytes scan - it found the aforementioned threats.
 
I quarantined them after the first scan and rebooted, did a further scan and they're still there.
 
Any help on removing them would be much appreciated.
 
Have enclosed a Hijackthis log... do you need the DDS logs as per the thread at the top of this forum?
 
Thanks in advance!
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 00:10:26, on 22/04/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16521)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Users\David\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\Audible\Bin\AudibleDownloadHelper.exe
C:\Program Files (x86)\NETGEAR\WNDA3200\WNDA3200WPSMgr.exe
C:\Program Files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\David\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Digiguide TV Guide\digiguide.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome... Read more

A:Malwarebytes has found PUP.Optional.BrowseFox.A and PUP.Optional.Webconnect.A

Good evening.
 

do you need the DDS logs as per the thread at the top of this forum?

 
Yes, that's why it's there. HijackThis has not been seriously updated in some time and so is not considered worth the hard drive space, although I suppose that it acts as cheap advertising for Trend Micro.
 
Will you also let me have a copy of the detections that MBAM is finding. You can paste them into your next reply from the Logs Tab in MBAM.

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Answer Match 52.08%

  OK I am a moderate security guy trying to learn more from the REAL Security PROs. I was looking for server 2012 Installing and Configuring study material FOR FREE of course and got in a little to deep. I use Zone alarm firewall Free version and Malwarebytes religiously. As well as MSE as my regular day to day antivirus. Now normally I would not dig as deep as I did this time to get so ROOTKIT infected.
  Recently I ran GMER and found a lot of RED in the registry; Files and other important places so I figured I need to reimage my machine......! I also ran Kaspersky's TDSSKiller and it came back clean?? I will attach the Kaspersky log below... Now I also use CMS Product Ultimate BounceBack version 11.4.0.29, I believe so I can make all this go away with a backup reimage. But I am pursuing my Server 2012 MCSA and eventually want to become Security focused. So I have all the Rootkit tools and have played with them in the past but in my experience it has always been best to completely reinstall the OS version, Whatever the OS may be at the time, and move forward because otherwise you are never going to completely clean the machine. Not to mention, the time saved by doing this speaks for itself. All that being said I would still like to get a better understanding of this from a Security standpoint..... I am running a Windows 7 Professional Elitebook 8650p laptop with 240GB Crucial SSD and 16GB RAM.This time around I am going to use a HIPS such as Winpatrol but want a so... Read more

A:PUP.Optional.YourFileDownloader and PUP.Optional.InstalleRex believed rootkits?!

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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

4 more replies
Answer Match 51.66%

My Windows Update has two updates, IE10 & IE11. I tick the box for the update IE10 & run it. It updates successfully but my internet browser is still IE9 & the two updates are still showing under Windows Update. I have tried the uninstall/hide IE9 options, that messed with IE9 but luckily I managed to fix it. I also tried to install IE10 manually with the same result. How do I fix this? Having the two updates permanently show in Windows Update is irritating & I would like to have Internet Explorer up to date.

A:Problem with Update of IE9 to IE10

Hi and welcome to SevenForums,
See what these do,
Issues installing windows updates,
http://windows.microsoft.com/en-us/windows7/what-is-the-system-update-readiness-tool
http://support.microsoft.com/kb/947821?wa=wsignin1.0
http://support.microsoft.com/mats/windows_update/
Mr. Fixit,
http://support.microsoft.com/gp/windows-update-issues/en-us

7 more replies
Answer Match 51.66%

Not too long ago Gregrocker was so very kind and totally did a reinstall of my Windows7 Home Premium Edition 32-bit for me. It was a complete disaster and he had magical fingers and fixed my laptop so it felt like it was brand new again. I had my IE back of which I didn't have before and he set my laptop up for me so I wouldn't have any problems. And I was extremely grateful for everything that he helped me with.

Well I'm back again with problems once again with this stupid IE. I personally switched from my GoogleChrome on the words from Greg that it just wasn't as good as Microsoft. So I gave it a try and I've been using FireFox ever since then...I don't even go into IE ever...and the updates were set up for automatic...so I really didn't have to worry about that either or so I thought...BUT...I had to go into IE for work related stuff and when I went in there that's when I noticed everything looked all messed up. I don't even have a front page everything is white and over on the right it looks like a different language of which I have no idea which one...I tried to go into my windows updates to see what was installed and saw that IE11 was installed with a ton of other items as well...and reading in the Microsoft post about all this I hi-lited IE11 and uninstalled it and it took me back to IE10 but I still have all these problems that I don't know how to explain nor how to fix. So where do I go or how do I start fixing this in dummy mode
Any suggestions would be great.

Tha... Read more

A:How can I fix my IE10 after that update from IE11

Hello DoeZ,

Please go ahead and post back with a screenshot showing what you are seeing to see if it may help to ID what the issue could be.

Screenshots and Files - Upload and Post in Seven Forums

9 more replies
Answer Match 51.66%

I am unable to update IE9 to IE10, this is within a corporate environment so patching is not handled via windows update so I am not able to supply those error codes.

When I run the offline installer for IE10 which redirects me to this page https://support.microsoft.com/en-us/kb/2818833

I have tried installing the pre-reqs but running the IE10 installer again keeps redirecting me to the above page.

Thanks in advance.

A:Unable to update IE9 to IE10

Here's one problem - from CheckSUR...

Code:
Seconds executed: 1033
No errors detected
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
The SFC scan you ran is interesting...

Code:
Line 39757: 2015-05-20 08:23:36, Info CSI 000001ce [SR] Repairing 1 components
Line 39758: 2015-05-20 08:23:36, Info CSI 000001cf [SR] Beginning Verify and Repair transaction
Line 39759: 2015-05-20 08:23:36, Info CSI 000001d0 [SR] Repairing corrupted file [ml:520{260},l:134{67}]"\??\C:\ProgramData\Microsoft\User Account Pictures\Default Pictures"\[l:28{14}]"usertile40.bmp" from store
Line 39760: 2015-05-20 08:23:36, Info CSI 000001d1 [SR] Repairing corrupted file [ml:520{260},l:134{67}]"\??\C:\ProgramData\Microsoft\User Account Pictures\Default Pictures"\[l:28{14}]"usertile41.bmp" from store
Line 39761: 2015-05-20 08:23:36, Info CSI 000001d2 [SR] Repairing corrupted file [ml:520{260},l:134{67}]"\??\C:\ProgramData\Microsoft\User Account Pictures\Default Pictures"\[l:28{14}]"usertile42.bmp" from store
Line 39762: 2015-05-20 08:23:36, Info CSI 000001d3 [SR] Repairing corrupted file [ml:520{260},l:134{67}]"\??\C:\ProgramData\Microsoft\User Account Pictures\Default Pictures"\[l:28{14}]"usertile43.bmp" from store
Line 39763: 2015-05-20 08:23:36, In... Read more

2 more replies
Answer Match 51.66%

Hi.
Today I finally decided to update IE, but unfortunately windows update failed(see screenshot). I downloaded a standalone IE10 package and tried to install it, but it didn't help either. Then I decided to uninstall IE9 before installing IE 10. Alas, uninstalling it from windows updates list didn't work.
Then I decided to remove IE9 by turning it off in "Windows features", but instead of features list, the system showed me an empty list. After some research, I followed instructions written here. That fixed Windows Features list, but still I was unable to disable IE this way.

Then I tried running following in elevated command prompt:

Code:
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"
Here are results:

Code:
Uninstalling package "Microsoft-Windows-InternetExplorer-Optional-Package~31bf38
56ad364e35~amd64~en-US~9.4.8112.16421"
Uninstalling package "Microsoft-Windows-InternetExplorer-Optional-Package~31bf38
56ad364e35~amd64~~9.4.8112.16421"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package-MiniLP~31bf3856
ad364e35~amd64~en-US~9.4.8112.16421"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf38
56ad364e35~amd64~~9.4.8112.16421"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e3
5~amd... Read more

A:Cannot update to IE10/11. Cannot remove IE9 either

Hello and welcome standalone mate some system specs please System Info - See Your System Specs

Now you said you tried a stand alone install I am not sure what that means but was it this Download Internet Explorer 11 - Microsoft Windows > check the language version

Before you do that though please run this in safe mode
http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2
as it sounds as if your machine is in a bit of a pickle

1 more replies
Answer Match 51.66%

I have tried numerous times to install IE10. I have researched this issue thoroughly & have found no answer, All other updates will install - no problem. All my drivers are up-to-date. I even resorted to the MS "Fixit" to no avail.

The event viewer reads:
Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 3/15/2013 12:57:29 PM
Event ID: 20
Task Category: Windows Update Agent
Level: Error
Keywords: Failure,Installation
User: SYSTEM
Computer: QX9650
Description:
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems.
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
<EventID>20</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>13</Opcode>
<Keywords>0x8000000000000028</Keywords>
<TimeCreated SystemTime="2013-03-15T16:57:29.682012200Z" />
<EventRecordID>499277</EventRecordID>
<Correlation />
<Execution ProcessID="1576" ThreadID="5236" />
<Channel>System</Channel>
<Computer>QX9650</Computer... Read more

A:Cannot install IE10 Update!

Hello TBoyd,

Help us to help you

Windows Update Posting Instructions

Without the information, your guess is as good as mine!

Tom

9 more replies
Answer Match 51.66%

i have a question for eveeybody on this forum regarding last Patch Tuesday after installing updates haas anybody else been having an issue playing youtube videos as i have been having some issues after Tuesday and if anybody has an answer can they tell me which update and the KB article so i can get it off my computer thanls

A:IE10 security update and others

Adobe released a FlashPlayer update recently - are you sure that isn't the cause?
What exact problem are you having?

3 more replies
Answer Match 51.66%

I keep getting a pop up message that says I must upgrade to IE10 but I already have IE10. How can I stop this annoying message? Am also getting Your PC has 400 errors. Fix by downloading this, etc.

A:IE10 Update Message

The upgrade to ie10 is usually a sign a website does not recognize your using Compatibility view,
You can usually see the Broken page icon on the top right of the url address bar
Blue is active,
If the icon does not appear use the F12 key and click on Browser mode and click on ie10 the page will automatically refresh then you can close the developer tools window.
On the other popup message,
You probably picked up a bug what security do you have Installed ?
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx

You can also see what's loading with windows using Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
You can upload screen shots if you wish to,
Use the link on my signature to see how.

3 more replies
Answer Match 51.66%

Have read through a great deal of those with similar issues and have tried most of the general\basic fixes.

Followed the Windows Update Posting Instructions as follows:

Saved and ran SURT

SFC scan (Will not complete, stops @ 19%)

Error code 9C59 when attempting to update to IE 10 ( error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems.)

In addition, I have ran chkdsk (no issues)

My CBS.zip file is over your limit at 10.3mb, how can I reduce it?

A:Update to IE10 fails

Saw this elsewhere and applied it accordingly:






Quote:
You can remove the oldest two/three CBSPersist logs from the folder, and post the remainder.



Here's the reduced CBS.zip

Attachment 284063

If I'm reading through the log correctly ... Yikes, the list of corrupt files there is ... amazing.

9 more replies
Answer Match 51.66%

I tried to update to IE10 but Windows Update returns a 9C59 error. I investigated the internet and the Windows KB and tried every possible solution, but without any result.
I seems that IE10 is already partially installed. IE gives a IE9 installation, but the Windows Component Installer gives me already IE10.
All other updates, with exception of KB2862772 (Security update of IE), will install without any problem.

I ran all the programs as in the Windows Update Posting Instructions and also included the IE9_Main.log and IE10_Main.log (???).

Can please somebody help me out.

Guido.

A:Update to IE10 fails!

I'm still learning the intricacies of this stuff - but this may be a clue...

Code:
2013-09-06 11:12:46, Info CBS Read out cached package applicability for package: Package_for_KB2660075~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:112
2013-09-06 11:12:46, Info CBS Session: 30321377_1076979193 initialized by client WindowsUpdateAgent.
2013-09-06 11:12:46, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
The SFC and CheckSUR scans are clear of significant errors.

If Tom892 doesn't/can't jump in, I'll do some research and see if I can come up with something.

9 more replies
Answer Match 51.66%

I downloaded IE11 from Microsoft and executed it. It gets about 40% of the way across the ribbon in the "Installing Internet Explorer" window when it aborts and says "Internet Explorer did not finish installing".

I checked the troubleshooting page but nothing helped.

NOTE: I sometimes have trouble installing some programs -- "you don't have access" is the kind of message I get. Sometimes I can install a program if I switch to the admin account.

Any ideas what is wrong?

Thanks.

A:Cannot update IE10 to IE11

Only the PC's Admin account can install programs for the PC.

19 more replies
Answer Match 51.66%

Hi ,,, When you vist microsft update page and there are Optional software updates should i install them,,, i have installed all the High priority updates
 

More replies
Answer Match 51.24%

Because of the virus news, I just installed 2 IE10 updates. Upon reboot of the Win 8 (x64) machine to finish the update installs, my screen goes black just before the log-in screen. The cursor is all that shows, so I can neither see to log-in nor navigate. Suspect an IE update conflict with my NVIDIA drivers. In my XP days, I would boot into Safe Mode and do a system restore to remove the offending updates, but that doesn't appear to be an option on booting up Win 8. Not interested in Refresh or Reset unless that is the only option as I've of programs, color management files and pro print drivers, so a Refresh will require loads of time for re-installs and settings. Is there any way in from the boot menu in Win 8 to do a system restore or uninstall the offending updates without going the Refresh route? Thanks

A:IE10 Update Blanks Screen

Using the win 8 recovery disk, I found a system restore option. But it gives an error... To use System Restore, you must specify which windows installation to restore. Restart this computer and select an O...S..., and then select System Restore" This is on a single boot/OS computer, as it came from the factory. My only boot options are to either go into the BIOS or to select a boot device (USB, HDD, etc). There's no option I can find to select my only OS. Searching on the web, it appears that some recovery disks give the option to change boot settings, but mine does not have that option. Other possibilities?

1 more replies
Answer Match 51.24%

HP ProBook 4525s energy star windows 7 sp1 pro

Tried to upgrade to IE10 from IE9 and i keep getting error 9C59.  I downloaded the standalone installer and it also fails to install. 

Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
is what i dug out of the setup log.  log also states my video card is good to go.

any ideas? (besides downloading a different browser!) :-p

A:IE10 update error 9C59

tried to uninstall IE9, which failed, cant upgrade or downgrade
Hi,
Regarding current situation, I suggest we run following tool first to repair or reset Update components:

System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008
http://support.microsoft.com/kb/947821/en-us
Then, let?s download the IE10 installation file here and install it in Clean boot mode:

Download Internet Explorer 10
http://windows.microsoft.com/en-in/internet-explorer/ie-10-worldwide-languages
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
http://support.microsoft.com/kb/929135  
If we still fail to install IE 10, please upload CheckSUR.log which locate in %SYSTEMROOT%\Logs\CBS\CheckSUR.log and IE10 installation log which locate C:\Windows here for further research.
Please upload them to a file sharing service like Skydrive or "Rapidshare" and put a link to them in your reply.
Link for how to  upload below.
http://www.wikihow.com/Use-SkyDrive
Keep post.
Kate Li
TechNet Community Support

8 more replies
Answer Match 51.24%

Hey guys,

Another user that is getting errors trying to update to IE10 and/or 11. I have been having this problem for a few months now but just decided it was time to seek help. I always get the Code 9C59 Error after it tries to install the update. I ran SFC and it found no issues.

Attached is the CBS log.

Thanks for any assistance!

A:Cannot update to IE10 (or 11) Code 9C59

Both SFC and CheckSUR are error-free - and I can see no significant errors in the CBS.log background
Please post the following files.
IE*.log (use that string in the Search box in explorer open at C:\Windows - and add all the files to a compressed file)
C:\Windows\Windowsupdate.log

9 more replies
Answer Match 51.24%

I am having issues to update from IE10 to IE11. Also cannot install updates KB3003057 or anyones which this one supersedes such as KB2987107, KB2977629, etc for months.

I have run the CheckSur and sfc for a few times already and the latest one does not seem to have lots of errors. Also ran the DISM scanhealth and returned with no errors.

The CBS log attached below. Thanks in advance.

A:Cannot update from IE10 to IE11 with 9c59

You have some quite serious errors in the CheckSUR results...

Code:
Checking Component Store
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_en-us_857fa059e0060cdc
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18217_none_1751a4c567d1981f
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18203_none_b52f2f65c4a146e5
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_zh-tw_e902481dc498c35e

Unfortunately, 'Missing Winning Component Key' problems are a little beyond my skillset so I'm going to have to ask for assistance.

Don't run away.

2 more replies
Answer Match 50.82%

Hi Folks-
Been trying to eradicate PUP.Optional.Spigot virus. Now the Outbrowse has shown up.
Have tried to use Malawarebytes, Kaspersky Rootkit killer, AdWdleaner. Gets rid of it but shows up almost immediately. 
Seems to be in this location-
 
 PUP.Optional.Spigot.A, C:\Users\Ericsun\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (   "homepage": "https://search.yahoo.com/?type=994519&fr=spigot-yhp-ch",), Replaced,[267b049c215a3006d998c51aa4607a86]
 
______________________________________  
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 10.0.9200.17028  BrowserJavaVersion: 10.65.2
Run by Ericsun at 16:14:01 on 2014-08-07
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3037.1494 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Micr... Read more

A:Can not remove PUP.Optional Spigot. Also PUP.Optional.Outbrowse

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