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Wont boot up past hp screen shows black empty screen

Q: Wont boot up past hp screen shows black empty screen

Hp notebook computer wont startup past the hp screen. It shows a black screen then goes back to hp screen. I did the hard reset, it didn't work. I did the test and all of them said passed. It started doing this when i was reseting it and it dropped on the floor. The battery and the hard drive fell out. When i turned it back on, it wasnt working. I dont know what is wrong with it....

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Answer Match 81.9%

i was trying to put in a sata hard drive i bought recently my mobo would not detect it so i put my old on back in and it would not detect it either so i changed the boot order and now it wont boot at all its a black screen everything comes on but thats it ive tryed 2 power supplys ive tryed resetting cmos and taking the battery out and using 2 diffrent batterys i dont know what to do at all i dont think anything is fried or damaged

A:my pc wont boot past black screen

post your system spec's and how old is the mobo and does it have the latest bios? most boards that suppot Sata and IDe have three settings int he bios. 1. sata enabled PATA disabled 2. Pata enabled Sata disabled. 3. sata and pata enabled, sometimes referred to as "enhanced".

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Answer Match 99.54%

Hey guys,I'm usually pretty savvy with fixing these virus/malware problems with my computer, but this one seems to have me keeling over. I believe it was a Trojan virus that infected my computer. The reason I say this is because a similar screen to the Antivirus2009 virus showed up saying it found a Trojan. It completely froze my computer so I was forced to shut it down. Upon reloading the computer, it got to the black screen after windows loading screen and froze there with a movable cursor. The computer stopped loading as a whole, but the cursor was still able to be moved.First step I tried was f8 upon loading, and then reload windows with the last working configuration - This did not work. Then I loaded the computer in safe mode with networking, ran rkill, ran malwarebytes [both fast and full system checks]. I believe it found the virus as many infected items were found, I removed them then proceeded to restart the computer in normal mode. Same thing happened, computer stopped loading at black screen [one you see immediately before you see your desktop]. I restarted again in safe mode with networking [both safe mode and safe mode with networking work fine]. This time I performed a system restore for 2 weeks prior to this virus. Restarted computer and system restore said there were no changes made.Currently the computer will work in safe modes, but still will not go past black screen. What are my options here? I understand at this point I can repair windows... Read more

A:Windows XP Wont Go past [Black] Screen - Need help.

85 views and no one? Is this a very uncommon problem? I could really use some help, I'll surely return the favor.

62 more replies
Answer Match 98.28%

Hi Guys,

I am having some trouble with my computer.
Some History-
The PC is now over a year old and has been running fine for about a year.
AMD 3500+
939GT4- SLI-G Mobo
2 GB Twinmoss Ram
200 Sata HD
6600GT Sli Pixel View Graphics PCIe
Super Flower 500 Watt PSU.

Now about 6 months ago, I started to get the Nvidia card sentinal saying the Graphics Card isnt getting enough power and will reduce its performance to prevent any damage. I checked it all out and it appear to be fine so pretty much ignore the issue.

About 2 months ago my computer, whilst playing a game, would turn off the monitor and shut down, the game in question was City of Heroes. Some nights it would work fine others it would happen twice then run fine again.

Last week the computer was running really slow and had a process running at 99%. I fixed this by deciding to do a complete formatt and resinstall.
I reinstalled everything including the graphics card drivers (the pop up about insufficient power was still there). Everything was running fine until last night when the screen went in horizontal lines of greens and whites.

On a restart it gets to the windows logo with the progress screen and then remains blank.
I then restarted and up came 'the Windows did not start properly last time' and listed the Safe mode options. Obviously normal did not work but i could use both Safe modes.
Now thinking the PSU was at fault, I ran out to get a new 600 Watt PSU and the same thing happened.
I tried a Syst... Read more

A:XP wont load past XP Logo, then Black Screen!

6 more replies
Answer Match 98.28%

Longtime HP laptop owner, I think I've owned nearly 10 of them since the late 90s and have become loyal to HP laptops like many "Apple people" are to their Macs, Iphones, etc and my loyalty was increased after "cheating" on HP and buying ONE Dell laptop (seemed to be a deal too good to pass up at time, bad move!) So, when I recently was ready to do a "Dell Dumping", I clicked the HP box for the brand on my first searches, didn't even want to bother with other brands unless NOTHING looked good and then saw this HP Envy, which I liked for being so thin AND had a backlit keyboard, something I've never had and always kicked myself for not insisting on after buying as I use them often when I'm in bed and not only did this one have a backlit keyboard, its a well lit keyboard and I was SO happy with this new HP! Also should mention this was a "refurbished" laptop bought through Monoprice, I saw the exact same model being sold as refurbished through several sellers and I'm contacting Monoprice next to see if that meant it was an HP refurb unit or Monoprice or some 3rd party job, this was my first refurb laptop or really anything, but have a couple of friends who've sworn by refurbs, for laptops and other electronics. Then, it happened! I believe I had to restart the laptop after it sat on my desk for a while and I didn't know the power strip was off, so I restart it like normal and all I get is the black screen with the blue circular HP logo in the middle with the spinning ... Read more

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Answer Match 97.02%

hey guys, i'm having a nightmare with my pc. Kept getting an annoying dialogye bow popping up headed wscntfy.exe and it quoted 0x80000009 and something about not being able to read the memory. i searched for the error and discovered that it was infact a virus. I ran malwarebytes to try and eradicate the problem, it found 28 infections, all of which it was able to delete bar one which required the pc to be restarted. When i booted the pc all i get is a black screen, it comes up after the windows loading page. I can get to the safe mode options page but when i try to load safe mode i get the same black screen. Can somebody please help me as this is extremely annoying

A:my pc wont restart, just shows black screen

Are you running two video cards? If so this might be why this is happening in safe mode. Try changing to the onboard video card and see if that helps.

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Answer Match 94.92%

Hi? I have a Windows XP Home Edition operating system will not go beyond the blue welcome screen. I've pressed F8 and selected both the "Last Known Good Config"... and the "Safe Mode"... and in both cases it STILL won?t go beyond the welcome screen.

On this forum? I did find this post offering the following help last year:

"Your CMOS may be corrupt. Go into the BIOS setup screen and copy down all the settings as you want them. with the power off, open the unit and move the CMOS erase jumper to the clear position for however long the instruction book say to leave it there. Move the jumper back to the normal position and turn the unit on. The PC should report something like CMOS error -- defaults loaded and the real-time clock will be reset. Go into the BIOS setup and re-enter your desired values. Let us know what happens."

This is a bit greek to me... I'm not sure what or where the "BIOS setup screen" is, or where the "CMOS erase jumper" is. The most I have ever done is install additional memory.

Can anyone offer some step by step additional info ? or have any other ideas?


A:Pc Wont Boot Past Welcome Screen

Hello thspencer11, and welcome.

I'm not sure if that will fix the problem. Did you make any system changes before this happened?
Can you get into safe mode? keep pressing the F8 key at startup and selecting safe mode from the list.

5 more replies
Answer Match 94.08%

Hi I really hope someone can help me!

I have a fujitsu lifebook with windows 7 on it
I had an error message pop up when i tried to click on google chrome this morning, so I closed it and attempted to re-start my laptop, then AVG pops up telling me I have a virus so I allowed it to "clear" said virus. I then restarted my laptop and it would not go to the login page.

I attempted system repair to no avail, I then allowed chkdsk to run and there were a lot of "security ID repairs", I have also tried f12 and booting from my windows 7 installation disk. Non of these options have worked

I get the fujitsu screen, then the windows loading screen then instead of the log in screen which would be next, I get a black screen with the cursor visable and you can move the cursor but nothing else works and no keyboard shortcuts work

someone please help.
I've been told to restore the OS but i cannot afford to lose all the files on my laptop

A:Laptop wont load past windows page, stuck with black screen and cursor

Since AVG 'cleaned' a virus - all bets r off as the problem could be a leftover from the virus. apparently, a (some) system files r damaged. Going forward, u might not want to run normally as an admin user. That helps keep malware from invisibly installing if the AV does not catch it. 1. have u tried booting to safe mode? If u can get there try this clk Start - type CMD -- rt clk cmd.exe and select Run as Admin when the dos window opens type 'sfc /scannow' let it run retry boot when done. 2. If u can't get there or that doesn't work put ur windows CD in and boot to that. Run the repair install - or it might be called upgrade. Just do NOT do a CLEAN install. That will not erase any of your data. 3. If that does not work If u get a Hiren's boot disk, or something similar. U can boot to that and most likely copy ur data from the drive prior to doing a clean install. This assumes the drive isn't corrupt which appears to be true since it gets to the Windows screen. 4. If not u will have to remove the drive and connect it to another computer as an external HDD to copy the data. 5. If none of the above works - u have come to the complete understanding of the word BACKUP................ good luck

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Answer Match 94.08%

One of my clients desktops supposedly was working fine and then wouldn't start up past what they described as the bios boot screen. ive try geting them in to the bios but it doesent seem to be responding. Ive told them to unplug it till I can get a chance to look at it.

its a Dell insparon wth windows XP SP2 that I sold last month, and it was working flawlessly when it left!
2 hard drives
P4 2.0GHz
512MB Old Ram
no clue about the power supply but I think its around 250W

Any Ideas would be helpful Id rather not have to spend any money on a computer I sold for $50 yes It was way to cheep but being a dell I just wanted to get it out of my workshop it was a trade in and I just wanted to break even, not with my luck

A:PC wont boot past bios screen

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Answer Match 94.08%

After installing SP2 it wont boot past the slash before it locks up. It wont let me boot from the floppy or cd ( goes straight to splash screen). I have tried using F8, F10, F12, tab, & del to try and get me into the bios to change the boot order, with negative results. #1 what is causing this or what caused this? #2 HOW DO I FIX IT???

A:XP wont boot past splash screen

tap del key

Shut it off. As soon as you push the power button start tapping the "del" key. with some luck it will get you to the BIOS. What MB/BIOS or what brand computer?

1 more replies
Answer Match 94.08%

my laptop froze, i turned it off, and when i started it, it said to go to repar thing, but then it said theres an error, and that i have to put in vista disc, which i havnt got, and when i tried loading vista, it wouldnt,

the slider just keeps going back and forth, nothing happens, ive waited 15 mins now,

the same thing happend to my brothers laptop, which is exactly the same, but his loaded after some time, did disk repair, and then restarted, still took a while to get past boot screen, but it came and everything loaded

right, change, my laptop has now loaded, after what...15-20 mins, why is that?

hardware error, what should i do to make the startup time faster

A:Windows wont go past boot screen

15 more replies
Answer Match 94.08%

Hi My pc running win XP wont boot past a blue grey blank screen.
Start up beeps, goes to ASUS boot screen and then the Windows XP screen with the loading bar and then to a dark blue/grey blank screen and hangs there.

I am currently able to boot in safe mode/networking.

Any ideas where to look for the fault?

A:XP wont boot past grey screen.

May be one of the start up programs has a problem. You can run MSCONFIG | Startup tab. From there you can ENABLE/DISABLE the programs that start up during boot. I usually make a list of what I see in that tab. Assuming they are all enabled, I will disable them one at a time while I try to boot normally after. The one I disabled last that would cause the computer to boot normally could be the culprit.

5 more replies
Answer Match 94.08%

The other day my sis was on my pc and was playing a game on the net and apparently the screen just turned off.. now when i start it up it gets to the windows xp boot screen but after that just goes black. i can start it up in safe mode so i can safely say it is not a monitor issue but i have no idea what it could be. i have tried all the different system restore checkpoints and it is still not working. i have tried just leaving it running and after aboput 45-60 min still nothing. any help would be very appreciated.

A:PC wont boot past windows xp screen..

Change any drivers with a yellow in device manager.

3 more replies
Answer Match 94.08%

I just installed a hard drive a couple days ago. I spent hours re-installing and downloading software to the PC. I have Windows 7.Everything was going fine. This is what happened last night:
1. blue screen of death
2. restart in safe mode
3. System asks me if I want to repair windows. Didn't work
4. Now it won't boot past black screen.
Cooling fans are loose connections................monitor works fine when I watch DVD movie...................Did RAM test through Windows didn't detect a problem. 
I don't have a boot-up disc. I don't know where to start troubleshooting. 

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Answer Match 93.24%

WIndows 7 premium home version on a lenovo laptop freezing at splash screen. I can boot into safe mode just fine. Whereby I have to run a system restore back to an older date but the issue still comes back up and this seems to be especially true when trying to wake it from sleep mode. beyond the appcrash is there something else i should upload to help diagnose issue?

A:windows7 wont boot past windows splash screen - will boot to safe mod

A hasty fly by...
See if the link is of help.

Windows 7 won't boot after welcome screen. - Microsoft Answers

2 more replies
Answer Match 93.24%

#1 Hi, basically this probem arose from nowhere. I came back from holiday 6 days ago and my pc took longer than i remember to boot. Only till i realised the next day and day after it was getting longer and some times not loading past the 'Windows' screen. Each time when it hasn't loaded fully, I turn it off and re-boot pressing F8 to get up safe mode, which doesn't work at all.
It gets stuck on '/avgdiseh' doesn't load past and will stay like that till turned off. Start up repair does absolutely nothing, it asks to do System restore which then errors and reboots, if i press cancel it stays on the 'Scanning' screen for hours.. (8 hours today)

#2 I've now seemed to run into another problem trying to boot from my CD drive. First time I loaded everything correctly got to 'install windows' screen clicked start up repair which did nothing. Ever since that windows won't detect my CD drive even though it opens and did read CD's.(watched a film on it the other day)

I've looked online and other people have had the same problems and clearly i haven't found a solution yet. I've tried cleaning the inside of my case, double checking connections, changing boot options. From what i've read its either a failed HDD, failed RAM (, or failed CD drive in the case of my second dilemma)

I'm just curious as to whether anyone can pin point what the problem is. If its an easy fix or whether it is possibl... Read more

A:Windows wont boot past Start up Screen, and won't boot safe mode

it's the one following avgdiseh that is the problem

d/load and run the h/drive makers diagnostic utility on the h/drive

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Answer Match 93.24%

Whats going on guys,
I have a Windows XP Professional Edition and i incurred a spyware virus on my PC, so i made a dumb decision by running MSCONFIG and changing my SAFEBOOT option, I did this because previously I couldn't even get into Safe Mode, it would load the files on the screen

and my CPU would reboot, i even tried the other Safe Mode options (command prompt, networking, etc.) I still couldnt accomplish logging into a Safe Mode. But I could still log into Windows Normally.

BUT Now (after changing my SAFEBOOT option in MSCONFIG, thinking i couldnt log into Safe Mode that way), I cannot even log into Windows XP (PERIOD.) Normally or via Safe Mode, Last Known Good Configuration, or any-other way. My CPU loads up and once it reaches the Windows XP Splash Screen it appears to be normally loading, then my screen goes blank and my system reboots, It reboots in an endless loop, i could leave this sucker on for a whole month and it would still be in an infinite boot loop between the start-up of the CPU and the Windows XP Splash

my problem is similar to this guy's


Before I get any suggestions....

Yes, I have a Windows Xp Recovery CD that i created using an .ISO image burning application.
Yes, I tried chkdsk /r
Yes, I changed by boot configuration in the Recovery Console using BOOTCFG. I'm aware the problem was ... Read more

A:XP won't boot past Splash Screen, wont boot in Safe Mode.

First thing I would do is back up your important Data now.

You don't reinstall XP from the recovery console?


1 more replies
Answer Match 92.82%

Hey there, ok my computer wouldnt boot, so i re-seated the Procesor, ram, and graphics card.. now.. Here is a bit about my computer.. MOBO is Asus A8n SLI Deluxe, AMD Atholon 64, Gforce 5500 FX 256mb , and 2 gig of ram(4 512 sticks).. Problem is, i have my SATA HD hookd up, and it boots as far as the windows loading screen, then says something like "Setup is restarting" thn goes to a blue scrren and i get a pop up saying "Insufficient System Resources Exist to Complete the API" then it rstarts and repeats..

now i tried hooking my reg HD up to it from my other computer, and it gets past the BIOS and then asks me to restart in safe mode or normal and all that stuff.. then onc i choose one it restarts.. Any ideas?? i need to get this working.. thanks..BTW im not that computer
Saavey.. but help is appreciated

A:Windows wont boot past loading screen.

did you redo the paste on the cpu when you disturbed it
are you trying to install to the sata
if you are,did you load a driver with f6 when it asks
have you set the bios to see the sata as ide
to hook up the drive from the other computer it will look for the m/b from the computer it came from and when it does not find it,it will stop dead in it's tracks
to run this drive you have to run a repair install of windows

3 more replies
Answer Match 92.82%

it will get past logo screen then its just a flashing cursor

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Answer Match 92.82%

Hi, I have a HP g56 laptop running windows 7. However it wont boot into windows. When I turn the laptop on, I get the HP logo, at which point I can press ESC and get the following Menu:
F1)System Information
F2)System Diagnostics
F9)Boot Device Options
F10)BIOS Setup
F11)System recovery

If I dont press esc to access this menu, then the computer just sits with a blinking line in the top left.
I have tried to hit F11 in the menu, but it doesn't work, it does what I said above.
I have ran System Diagnostics, but everything passed......

Right now I am waiting for Ubuntu to download so I can create a liveCD and see how that does..
What else can I do?
Thank you

A:[SOLVED] HP Laptop wont boot past HP/screen

So im getting this error when trying to create a bootable USB drive on another laptop(Windows 7). Im trying to use my external hard drive as the USB drive.
-I have formatted the drive and tried in booth NTFS and exFAT...

Help please ;)

6 more replies
Answer Match 92.82%

Ive got this old computer thats been working ok for years. i went out for a hour, and when i come back, its got the windows 2000 version of a bsod. its not the first time ive seen this screen, so i rebooted the computer. but when the motherboard's boot screen came up, i heard a click-whirr-beep sound eminate from the box. it sounds like it comes from the hard drive, im not sure though.
it then shows "f1 to retry boot f2 to setup" or something like that. f1 doesnt work, just reprints the same thing; f2 takes me to the bios.
any help would be appreciated.

oh, system specs: windows 2000 pro (i forget which service pack i last updated it to), p4 1.5ghz, 256 meg ram, geforce4 ti4200 64 meg video card, soundblaster live! value. its an old dell computer.

A:Computer wont go past boot screen/bios

6 more replies
Answer Match 92.82%

Hi, I was simply searching videos on youtube of the Reknowned "College Humor" videos for a good laugh. But soon I realized that my PC was running quite slowly and then after a while it completely froze. I couldn't do anything, nothing i did would work . So unfourtunantly i had to hard shutdown it. I've had this laptop for just under a year, here are its System Specs:
Primary hard drive 250 GB
Amt of video RAM 64 MB
Graphics hardware Intel Graphics Media Accelerator 4500MHD
Amt of RAM 2GB
RAM type DDR3
Memory card reader Yes
Motherboard chipset Intel GL40
Its just an Acer Extensa 5635Z without any added components.

And here's what happened after i rebooted it, It comes up with the Boot Up screen and something about some components are having failure or some other fault in the system. And it has two options:
1. Start Startup Repair(Recommended)
2. Start Windows Normally

I go to "Start windows Normally" and it goes to boot up normally, but then after the Windows 7 logo appears it flashes black, then flashes a blue screen but its too quick for me to view it. And then it goes black for a bit and restarts at the Boot up Screen with the Two options.
I go Start Startup Repair and it says loading files, and finishes then goes to a black screen for a bit, i thought it was still doing it , and so i left it for 15~20 minutes and it loads up the Windows 7 login screen, but with no users available for selection.

Please assist me if you can I am... Read more

A:Solved: My Laptop wont get past the Boot Up Screen

11 more replies
Answer Match 92.82%

My computer was originally an emachines, but its pretty much a mutt now.I have changed or upgraded virtually everything in it accept for the mobo and the HDD. This morning, I was changing the case and now it wont boot up. I get stuck on the emachines splash screen and all my fans come on, and the lights on the keyboard flash once, but nothing else happens. I cannot go into the bios, my HDD led does not come on, I can hear the HDD spinning though. if I hold down the tab key while trying to boot, it goes to the boot screen and tries to boot, but gets stuck when it cannot detect the IDE drives. the mobo light does not come on. if i take out the ram sticks, it does make a sound indicating that there is no memory. if i hold down the F11 key while booting, it makes a constant beeping sound. I have tried switching out the PSU, but got the same results. Other than that, I cannot get it to do anything.

is my motherboard fried?

A:PC wont boot past the emachines splash screen


Elaborate on "changing the case". I'm interpreting, I took everything apart and moved moved it to a new box, in which case there's plenty of mistakes you could have made.

6 more replies
Answer Match 92.82%

My computer wont boot past the mother board logo part. I have a biostar motherboard so when my computer boots up it goes to the motherboard logo part then the part where it displays all my drivers and what not (part where i can press f8 to boot up in safe mode) then the windows boot part.

SO im stuck in the part where i cant even do anyhting. THis is a new computer that i just replaced everything (i upgraded) all i can tell u spec wise is 2gb of ram windows xp home sp3 nvida geforce 8500 dual core processer and thats all i know off hand really. I hope u guys can help. Btw i dont know the type of motherboard i have sorry :(

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Answer Match 92.82%

That's all of the imformation I can give. I really appreciate any help you can provide.
P.S : That laptop belongs to my friend

A:MSI A6200 won't boot up, shows black screen

Have you tried to connect an external monitor via HDMI or WGA to see if it is a problem of the graphics section.
But laptop works ? (Hdd led, fan etc)

If you connect the monitor, it should be automatically recognized

3 more replies
Answer Match 91.98%

Hi,     I uninstalled HP Protect Tools and all its parts in order to upgrade to Windows 10. It asked me to restart the computer and upon restarting, gray screen (appeared after HP logo) with "Login" label asked me for password for User ID = Administrator. I tried accessing BIOS etc. but it always requires password for User ID Administrator or BIOS admin. I do not have either of those.     This has never happened before and I cannot start my computer now.     I tried guessing the password, but after 3 times screen saying Authentication failed appears with "System locked. Press the power button to restart the system". Any help please? Thanks.

A:ProBook wont boot past the gray login screen

Dear Rekpet, Hi, My name is James. So to my understanding you are getting a grey screen upon starting up. Please could you attach a screenshot?  Many Thanks James 

I am a very busy person. PleasePlease click ?Accept as Solution" if I solve your Problem

4 more replies
Answer Match 91.98%

In order the remove viruses I restored my laptop to favtory settings. But when my laptop was trying to install windows again it was stuck at 10%. And after a while it said there was an error. And asked if I want to restart the laptop. So I did. But when it starts now it shows up the lenovo logo and then it goes black en then the logo shows up again. This keeps going. I can go in the bios setup by pressing 'F2'. Does anyone know how I can fix this? Help is needed. 

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Answer Match 91.98%

I was playing Company of Heroes last night and in the middle of a game the system locked up. Not an rare occurrence, but not really common either. It locked up good so all I could do was do a hard shut down . When I restarted the computer it fired up and went to the initial screen that says ASUS as the motherboard began its thing. Well, that is as far as it got. It just hangs on that screen indefinitely. The fans and DVD drive all power up, and I can insert a CD, but all it does is make a repetitive ticking sound once the CD is in there. My keyboard does not light up and I can not enter set up by hitting delete. Anyone have any idea what my problem is? Is it motherboard or CPU? Thank you.

Intel 6600 Dual core proc.
2 gigs ram
7950gt video card

A:Comp wont get past boot screen, can't determine problem. Need help.

bump please

2 more replies
Answer Match 91.98%

my computer wont boot and nothing shows on screen
today i plugged in my calculator into my computer for the first time and then computer froze and shutoff. when i try to turn it back on, nothing comes up on the screen and all the fans go all the way up. so far i have tried removing and replacing the: power supply, ram, hard drives, cd drives with working parts from my other computer. i have also taken all of the drives out so only the ram and cpu is plugged in. i have taken it out of the case too.everytime i turn it on it does the same thing.i didnt put the speaker in it because i dont know where to connect it to. can it be related to the calculator i plugged in? can i fix it or do i have to buy new parts.

A:my computer wont boot and nothing shows on screen

14 more replies
Answer Match 91.14%

Hey all,
I'm running a hp pavilion d4790y, with vista 32bit. I startup the computer and there are groups of 4 vertical lines all across the screen, and the computer wont boot past the windows loading bar. The computer was doing this before and had a hard drive laying around i was dying to use. I installed the new hdd and did a complete clean install of vista 32bit, and updated the drivers. The lines stopped and the computer worked perfectly for about 2 weeks and same problem happened again. My only thought at this point is the video card is bad. I put this card in my other pc and the other pc failed to boot at all (no lines). Any wisdom on this matter would be greatly appreciated, and i thank you all in advance.

Link to pc specs:
(these are correct specs besides I'm running 2 gb of ram instead of 1gb)

A:vertical lines on screen, wont boot past windows loading bar

I had a similar problem when my computer tipped over.
I reseated the memory sticks and the problem stopped.
Hope this works for you.

1 more replies
Answer Match 91.14%

My computer wont boot all the way the animation freezes then cuts to a blue screen.
I have ran numerous scans and looked at other forums. I can boot my computer but only if I tap F10 repeatedly before the animation of windows comes up, a black screen shows up and says something about partition two and to boot up I have to delete /MININT then press enter and my computer starts normally after that. My computer will not boot any other way than this way.
I have found TDSS on my computer, but a lot of scans are starting to say my computer is clean, yet I can't boot it up.
DDS log
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16611  BrowserJavaVersion: 10.15.2
Run by Logan at 13:49:11 on 2013-06-21
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2940.1349 [GMT -5:00]
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* ::: BRANDING STRIP: Logo and search box ::: 8
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* ::: BRANDING STRIP: Logo and search box ::: 7
SP: Windows Defender *Disabled/Updated* ::: BRANDING STRIP: Logo and search box ::: 6
FW: McAfee Firewall *Enabled* ::: BRANDING STRIP: Logo and search box ::: 5
============== Running Processes ===============
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricte... Read more

A:windows 7 wont boot/ blue screen shows up after trying to boot

Hello lpeltier I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

19 more replies
Answer Match 89.88%

This laptop was working fine.  i went to swap out the hard drive and that's when the nightmare began.  At times we have found that if a laptop does not like the new imaged drive we go in and change the eSATA setting.  I thought that was the case here.  I changed it to RAID and now it won't come up at all.  At first it would only build half of the splash screen.... now it builds the whole dell logo.... and goes to a black screen.

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Answer Match 89.88%

I have this strange problem that will force me to can my AGP X850PE if i cant get it fixed.

This is not a unique occurance but i didnt make the link until this morning.

The problem i was experiencing would be that if i changed the hardware in my pc, when i turned it back on again it would show the boot screens, then the windows xp loading bar, then the prettier windows xp loading screen (black background with the colored logo) then the screen goes blank. In a good boot it would take a few seconds then my mouse pointer appears and windows loads, but in this case the screen actually goes darker, as if all power is no longer sent to the screen but my monitor doesnt state "no signal". Thats as far as anything gets - i can hear windows xp load in the background but i cant be sure that it gets all the way to end. The only choice is a hard reset which sends me to the safe mode menu after.
Today i accidently overloaded a plug socket elsewhere in my house (not a regular occurence) and when i came to turn my pc on, it did the same thing. From this I think that the problem isnt me removing or changing hardware, but my removing of the power cable from the back of the pc. Its causing some sort of problem with the card settings that arent fixed easily.
The way ive fixed it previously would be to reboot in vga mode. The ati Catalyst Control Centre then tells me i have the wrong driver for the CCC but thats probably cos its loading in vga mode using the windows driver.

I can... Read more

A:X850 shows black screen on boot after mains power disconnected

i fixed it this time by disabling the ati avstream in the hardware manager.

any clear ideas would be appreciated.

1 more replies
Answer Match 89.46%


My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

A:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

9 more replies
Answer Match 89.04%

I am encountering an issue of when the Dell optiplex 755 boots up, it boots through the Windows XP logo just fine, once it tries to transition between the logo and loading the system up, it just shows a black screen and nothing else happens. I tried using a bootable Windows XP flash drive to repair the system files and it loads the Windows XP setup ok but when it runs through all of the commands on the bottom of the screen and the last one says "Starting Windows" , it takes me to a blue screen (screenshot below). I have HIRENS and have done a lot of the chkdsk commands to fix the files and everything comes back ok. I tried to clone the hard drive with the same exact hard drive and still the same issue. Any suggestions would be much appreciated. Thanks for your help in advance.

A:Windows XP gets past the logo screen and then turns the screen black/bluescreen , scroll down to section on STOP 7B errors.

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Answer Match 89.04%


Got a weird one, i have a HP Compaq 6715s and it will not boot past the HP desktop screen with the power supply plugged in, but when i am running it off a battery it boots straight into the desktop. Tried this several times and it does the same thing, adapter plugged in wont boot past desktop screen, no adapter boots fine. I should also mention that once the laptop has booted if i plug in the power supply it starts to charge fine>>>???

A:HP Compaq wont boot past Blue HP Desktop Screen with power supply plugged in..

any help?

1 more replies
Answer Match 87.36%

My friend has a dell inspiron laptop which came with windows 8 in it. he has recently updated it to Windows 8.1 and  after restarting it , then onwards problem started where in only black screen appears. Cursor shows up after waiting a long long time,
but waiting even for hours for windows logo it never showed up. Please tell me some solution

He does not have any recovery discs, no windows os file. Now tell me a solution without these things needed.
Model: inspiron 15R7520

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Answer Match 87.36%

my screen stays black and shows the mouse icon and won't load my home screen?

A:my home screen won't load up my screen stays black and shows the mouse


Try booting the PC into Safe Mode. Start your computer in safe mode

If successfully able to boot into Safe Mode try running a System Restore back to a date when it was working properly

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Answer Match 87.36%

I hope someone can help me. My gold Spectre x360 is only 2 months old and im experiencing few issues. 1. Whenever i use excell spreadsheet and have few windows on the internet open and a power point my excell freaks out. Say im on internet then click on e xcell it wont let me get into it. I have to keep clicking on it until its stops spitting me out. Anyone else is experiencing this?2. Just happened 30 mins ago and i freaked out this is why im here. I was working again on my excell then suddenly Boom black screen only mouse error visible! Keyboard lights still on but all black! Waited for 10 mins nothing pressed the power button it turned off. Then i have restarted again and only HP logo comes on for like 4 seconds then disappears and same thing all black! I restarted it twice on the third time i left it walked out of the room to freak out more came back 15 later and it was back on! Didnt loose any work weird....... help! I dont want this to happen again. Is it worth calling HP for a service already! Sucks its brand new and i paid heaps for it! Thank u in advance

A:Black screen! Wont boot.

Hi @Katia2,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer having black screen. I will be glad to help you. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.

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Answer Match 87.36%

My pc freezed and after restart i get black screen and this pointer (_) .

A:Pc wont boot just Black screen and this (_)


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Answer Match 86.1%

Hi just wondering if anyone can help, my pc wont boot, it powers up but just sits on the black screen with no signal to my monitor when i remove the ram the motherboard beeps at me, thinking its either my cpu fan or psu. cheers

A:Solved: PC wont boot black screen

8 more replies
Answer Match 86.1%

i had my comp for like 3 months and then i stoped working the problem is that everytime i turn on comp it goes throught the motion but as soon as the part where the windows xp logo comes on it goes to a black screen with the message "system security type user password and press enter" but no user name shown and everytime i press enter it goes to another black screen with a blinking side ways cursor.


A:windows xp wont boot black screen

Well, I'm pretty sure this is a BIOS thing. (Inside your BIOS which you can access by hitting f8 repeatedly after booting up) There should be a security section. I'm sorry if this isn't spot on I'm very bad at remembering and I don't have the BIOS menu infront of me so bare with me. There is a setting though that lets you put a system password on. It's for extra protection. I don't understand why all of a sudden it's on but that's what it sounds like. So go into your BIOS and find the PW part and disable it.

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Answer Match 86.1%

So my mother had my sister's laptop and I have no Idea what shes done to it. Whenever I try to start the computer I get the Acer intro screen then the screen goes black; forcing me to only restart and use one of the F keys. Also when im on the black screen the laptop starts to burn up.

My sister gave me her laptop and I tried F2 F5 and F10, F10 (I heard F10 gives you a system restore) doesnt work and only brings me to a blackscreen

F2 has nothing there for it to work
F5 brings me to a blackscreen or blackscreen with writing on it but freezes after I choose what mode I want to load up.

I was going to install vista on her laptop but her disktray doesnt work.

Is there anyway to fix this? Is it possible that I can install my windows vista on a flashdrive and install that on her computer?

I appreciate your help in advance thank you I apologize for the difficulty in understanding the question due to my frustration. Thank you.

A:Computer wont boot and goes to black screen

Welcome to TSF

You should check for hardware issues before trying to install Vista on the system.


Also when im on the black screen the laptop starts to burn up.

This statement does not sound good. What do you mean by "burns up"?

What are the hardware specifications ? Make/model? What OS was on it originally?

USB Bootable Vista Installation Flash Thumb Drive

8 more replies
Answer Match 85.26%

Hay all,

I have a advent 9117 and sometimes it wont boot ,the power light comes on and the caps/numlock light and sometimes the drive light might flash and I get nothing but a black screen.It doesnt power off it just stays black.I found on one or two other sites that have this problem and say it might be an up date that the bios didint like .They say if I remove the power lead and battery and the internal battery that controls the time/date settings for 30 seconds ,then put them all back in it should boot but again sometimes it does sometimes it doesnt.I have changed the ram for ram in my other system and its still the same.Iv ran memtest and found no errors.I ran malwarebyte,avast and tssdkiller and they found nothing.

When it does boot its perfect.

Any ideas what else this could be.I cant seem to find any support for this system

A:avent 9117 wont boot/black screen

Anyone have any idea what this could be.It doesnt seem to boot the drive.Iv tried it with different drives and with no drive and its still the same.

1 more replies
Answer Match 85.26%

Hi guys.I replaced the hdd of my HP 635 (amd) with a new Corsair 60 Gig SSD.I used both the dvd and USB to install windows, i tried with 7, 8.1 and 10. The setup finds the ssd, and i can format it ans start the install, untill the first restart, then all i get is a black screen with a blinking cursor and the machine doesnt go beyond that point, regardless how long i leave it.Replacing the old sata drive, the machine boots right into windows. I tested the ssd on a desktop machine and i installed windows just fine on that. Please help me out with some guidance.

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Answer Match 85.26%

i cant egt Vista to boot up ?
last night i installed acrobat 9.1 then shut down. went to boot up again and no OS ??? all i get ia a screen with the ASUS logo ??
the laptop is making a dnnn, dnnn, dnnn sound for a wile and it will give me the first few notes of the windows tone, then nothing. after a wile the ASUS screen is replaced with

reboot and select proper Boot device
or insert boot medie in selected boot device and press a key_ (the _ is blinking)

no matter what key i press, it just repeats above message.
the computer is 9 days old. i have been in the bios and reset to factory setting as well as tried user settings. checked to see that the hard drive was on the boot location list ( it is )
i do not have a Vista CD just a ASUS recovery CD ( with Vista on it )

i would love to not lose my info at at all possible, so i am trying to find an option that dose not cause me to recover and lose every thing ??
F8 dose nothing, F2 gets me into BIOS setup.
no other keys seem to do anything on start up ???

cant seem to get into safe boot up or safe mode. after the computer gets to the reboot screen the dnnnnn,dnnn,dnnn stops ?

any help would be great
thanks a billion

A:vista wont boot , all i get is maker name on black screen ???

You can try a sytem restore to before the problem occurred. If this doesnt work for you re-install may be required.

Boot off your recovery disk, and see if it has advanced recovery utilities. You will be looking for System restore. If not, try this (one moment while I pull up the tutorial for creating advanced recovery utility disk.

Follow Instructions provided for creating Recovery Disk. You will then place the recovery disk in drive, restart, at "hit any key to boot from disk" hit a key, and boot into recovery disk. Click System Restore. Follow prompts to restore to a point Before the problems occured. DO NOT USE REGISTRY CLEANERS!, and install a top of the line antivirus/antimalware program, and I recommend using Windows Defender also.(malware may be part of your problem)

Create a Vista recovery Disk to Access Sytem Recovery options

Both of these programs are top of the line:Vista SP1 Antivirus Performance or:New NOD32 4 & Smart Security 4 Released!!!
(I recommend Eset's NOD32 Antivirus/Antispyware version 4.0 with Windows Defender):
Free Eset NOD32 online scanner/cleaner
Free antivirus - Avira AntiVir (download)
Eset NOD32 Antivirus 4 (64-bit) (download)

14 more replies
Answer Match 85.26%

Hi, really need all your urgent help as I'm freaking out a bit as its not really my comp, and its fairly new.

Okay my computer turns ON, but makes less noise than it used to when working, and just shows a black screen...doesn't even enter bios.

Recent changes:

Ok, I installed a new Graphics card, radeon hd 5450, installed the drivers etc, got it working perfectly. Then a short while after I also downloaded a reputable program called watt 2.2.5 to clear my windows non genuine message.

Then shortly after both, I was changing my theme, and the computer screen just went blank. Even keyboard wasn't working (I was pressing "caps" to see if caps light would come on and it didn't). So I powered off, now I just keep getting black screen! What has happened? How can I fix this? Really need your help! Thanks

A:PC wont boot, just get black screen, but fans etc work?

do you no your way around the in side of your system? if so try removing the battery from your motherboard and leave the power unpluged for about 1 hour then put the battery back and plug your power cord back in and see what happens.


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Answer Match 85.26%

Hi, Last night I was on my Dell Inspiron E1705 laptop and it started running slow and wouldn't start so I manually turned it off; upon restarting the "Dell" logo pops up just fine followed by the blue line containing and then I see "PBR 2...done" quickly flash and I am greeted with this window: Please select operating system to start: Microsoft Windows Recovery Console do not select this [debugger enabled] Windows XP Media Center EditionUse the up and down arrow keys to move the highlight to your choice.Press ENTER to choose. For troubleshooting and advanced startup options for Windows, press F8. If I don?t touch anything it will automatically select "Windows XP Media Center Edition" within a second or two and boot to a completely black screen. I tried selecting "Microsoft Windows Recovery Console" which ultimately leads to this: Microsoft Windows XP™ Recovery Console.The Recovery Console provides system repair and recovery functionality.Type EXIT to quit the Recovery Console and restart the computer. 1: C:\WINDOWS Which Windows installation would you like to log onto<To cancel, press ENTER>? I also tried hitting F8 and booting up in safe mode but it always sends me back to the "Please select operating system to start:" only difference being "Safe Mode" is illuminated in blue on the bottom right corner. I don't know what else to try....please help! Thanks,Brian


I would exercise the Recovery Console option, try to run the chkdsk /r command.

Type 1 where it asks for O/S and hit Enter.

Hit Enter at the password line.

At the next line...type chkdsk /r and hit Enter.


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Answer Match 85.26%

Well i got through the whole vista installation to the point it reboots and then the flashing green line across the screen shows up, then nothing , just a black screen and a no signal input sign on the screen, i updated the bios and tried again, it got a little furthur i got some txt telling me to wait until it had finished installing as if it was almost there then it went again back to the black screen, has anyone any clue why this is, this is the pc spec

Advent 3119 PC
CPU Intel Pentium 4 3.06 GHz (Northwood)
BIOS Phoenix-Award BIOS. Press the Delete key to enter.
Motherboard ECS SF2
Memory 512 MB DDR RAM - PC2700
Hard Drive 80GB Maxtor 6Y80L0
CD Drive Lite-On XJ-HD166 16x(48x) DVD-ROM
Lite-On LTR-52327S 52x CD-RW
MC Reader Flash Memory Card Drive (7 in 1)
Video Card nVidia GeForce FX 5200 (128MB) 64bit
Sound Card Realtek AC'97 audio
Speakers Advent SP-120N
Modem Conexant PCI HSPi V.92 (CX11252-11)

any ideas appreciated as im at a loss as to what it could be now

A:vista installation black screen wont boot up.

8 more replies
Answer Match 85.26%

My laptop is a Acer aspire 5738z running windows 7 home premium 64 bit and my problem is my laptop will not start. When I turn my laptop on it starts to run like normal: GPU fan starts, Disk drive kicks in, and the LED for the on button is working but nothing on the screen. I've tried too do alt + f10 for a restore, nothing happened. I've also tried to plug it into a monitor and my tv. Before this occurred it had been turned off during boot (don't ask why, I cannot answer that) and I preceded to take it apart(to fix the overheating issue due to acer not putting fan holes on the bottom of the laptop ((thanks Acer -.-)) and I didn't realise something was wrong with it until I reassembled it and tried to turn it on. So I'm not sure whether is corrupt BIOS, a hardware problem, or corrupt MBR (my own personal diagnosis, don't know whether it's right or not). Also I have tried turning the laptop off taking the battery out letting the motherboard discharge then pressing the power button for a minute, leaving it for a minute, putting the charger in then turning it on.

Thanks. =]

A:Laptop wont boot Black screen no BIOS

You may need to take it apart again and make sure everything is connected properly. Did you follow steps to keep yourself grounded while working inside the system?
As you add and remove hardware, follow these steps for ESD safety:Shut down and turn off your computer.
Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.

3 more replies
Answer Match 85.26%

Last night I updated Norton Anti virus then restarted the computer as prompted.
Since then it is stuck in a loop of black and white screen showing my CPU speed and giving options of F2 for settings or F8 for Boot, neither of these work and it just goes back round the loop.
I bought the PC second hand and do not have Win XP discs!!!!

Please help I am lost without my computer.
Purple Chriss

A:Pc wont boot, no beep, black and white screen

Does it have a restore partition? Sounds to me like time to buy an XP cd as repair or check disk any of the options would require one.

1 more replies
Answer Match 84.42%

I hope someone here can help with this older computer.  This is an Windows XP Hp Pavilion a255c machine that was showing signs of the hard drive going bad due to reallocated sectors. A new hard drive was purchased and using Acronis a clone of the drive was made. The original drive is still booting and working ok, but a little slow at times. Also windows did have some malware programs on the drive which were cleaned up with combo fix malware bytes and some other cleaning programs before the clone.  The original drive still boots fine in the computer but the new drive will get past the bios loading screen and sit there with the cursor.  You can press ctrl+alt+delete to reboot and you can boot to cd's such as knopix or hirens which i have done to check on things.  I have since downloaded the latest bios from HP and installed it using the old drive. I have also ran chkdsk and selecting to repair.  I have also tried re-cloning the drive in case the clone might have gone bad even though no errors were reported. The hang is before it starts to load windows so no f8 for safemode.  From reading other forum posts I suspect that a rootkit might be the issue however with the original drive booting fine I am not sure.
I would like to try to fix the problem rather then a re-install since there are a lot of important programs that would be difficult tore-install again. But the more I have looked and tried that is starting to look like the only opt... Read more

A:Wont boot, black screen with cursor right before windows logo

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

48 more replies
Answer Match 84.42%

HP Pavilion beatsaudio - Black screen and wont boot.. getting 5 set of double beeps... Screen stays black... can hear fan noise... after 5 set of double long(abt a second) beeps the power LED stays on, but the caps lock makes double blinks (1 sec gap) after every 3-4 seconds (I think its same as double beep)....  Per support pages, double beep means BIOS issue, so I tried both BIOS resetting options of 1. Holding Windows + B keys and 2. All 4 arrow keys to reset BIOS... didnt work... Then removed the CMOS battery (tested with multimeter and it has 3V power on it) put it back in... still no luck...  Am running out of options now... can anyone suggest any other options or explain me whats going on? TIA...AllPisces

A:HP Pavilion beatsaudio - Black screen and wont boot.. gettin...

Dear HP Customer, I understand that the Notebook is not booting and I appreciate you performing diagnosis steps, however, I am afraid that the unit has hardware failure and hence needs to be serviced. Please do reach our technical support to find out the required support for the unit in question. Below link provides you an insight on the beep and LED codes on Notebook: Contact HP: Select your country and click on the supports that you are ok with. Thanks,Mahesh

I'm an HP Employee. The opinions expressed here are my personal opinions, not of HP.Click on Thumbs up if my post helped you. Make it easier for other people to find solutions, by marking an answer ?Accept as Solution? if it solves your issue.

4 more replies
Answer Match 84.42%

The computer has a blank screen but the fan is working. The caps light blink twice, then pauses and does that sequence over and over. I read that it is a corrupt bios and have tried windows key with "B" but it does not work. I need a bios file to put on usb to try it that way but can not find one on HP site, help please

A:dv7-3065dx wont boot/ black screen need a bios file

 Hi @lasernat,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!I have looked into your issue about your HP Pavilion dv7-3065dx Notebook and it having startup issues.  Try performing a BIOS reset, restore the settings to BIOS Factory default settings.When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.Here is a link to computer won't start for Windows.Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.Try to connect to a monitor to see what happens.Have you tried reseating Memory and the HDD?Please let me know how this goes.You can say thanks for trying to help by clicking the Thumbs Up below!.Thanks. 

7 more replies
Answer Match 84.42%

lenovo g510 laptop i7
when i turn on my laptop, the power led indicator turns on and i could hear the fan running for 1-2 seconds then it stops and absolutely nothing shows on the screen, this keeps happening randomly and i keep force shutting down then turning it on again till it boots up to normal
also sometimes some random freezes occur (i dont know if its related..)

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Answer Match 84.42%

Hello guys im new to this website. Well i have a problem with my computer. My brother shut down the pc by pushing the power button. I tried starting up my pc but all i hear is a continious beeping noise. Both the led lights are on and for some strange reason my cd drive light is blinking. Can you guys please help me? Thanks in advance.

A:PC Wont Boot!Black Screen!Beeps!Lights flashing.Please help

I think there is problem with ram either ram stick is not plugged properly or ram stick is gone bad.try to change ram stick see what happens


1 more replies
Answer Match 84.42%

Hi there,
I have ACER 5745 Model, and have windows 7 ultimate and Linux OS on my drives. Windows 7 is in C drive and Linux is in E drive. While I was working on my windows 7 system, the electricity went off and since my battery is dead, so my system shut down immediately while I was working on internet. Well this thing has happened many times before but every-time I was able to restart my system. But since last time whenever I am trying to boot my windows only a black screen appears with an underscore blinking in top left corner. I have later on logged into Linux to check whether it is functioning or not, and it is working fine, but when I try to log into windows it does not boot up. When I press power button, it goes past POST, till the point where options appear whether I want to choose Linux or Windows. When I choose Linux it works fine but with windows the problem of black screen with blinking underscore appears.I have tried everything from using F2 and going into 'set up' , pressing F12 and going into 'boot', but nothing seems to work. I have tried F8 to check into safe mode but of no use as safe mode doesn't appear even after repeatedly pressing F8. I have then checked "Memtest 86" and have done 11 passes. I have tried to boot from CD to do system repair but the system doesn't pick up even my CD, even though I selected the boot option "boot from CDROM". I have also tried removing my battery and allowing my system to cool down but that also didn't worked. Please don... Read more

A:windows wont boot, black screen with blinking underscore

I have also ran a command on Linux now "sudo fdisk -l" and following was the result
Disk /dev/sda: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x2bd2c32a
   Device Boot      Start         End      Blocks   Id  System
/dev/sda1   *          63   104454629    52227283+   7  HPFS/NTFS/exFAT
/dev/sda2       104454691   976771071   436158190+   f  W95 Ext'd (LBA)
/dev/sda5       104454693   534530744   215038026    7  HPFS/NTFS/exFAT
/dev/sda6       534530808   933532081   199500637    7  HPFS/NTFS/exFAT
/dev/sda7       933533696   973121535    19793920   83  Linux
/dev/sda8       973123584   976771071     1823744   82  Linux swap / Solaris

3 more replies
Answer Match 84.42%

when i turn on my Toshiba Satellite L5050-s5965 laptop, it comes on then goes black screen w/flashing white curser. However i can i can go to boot menue and set up F2 ,F12.It is windows vista . Can i fix the problem using one of these methods

A:trying to fix Toshiba laptop black screen wont boot program

I would try F8 first & choose Last Known good configor safe mode.How do you know when a politician is lying? His mouth is moving.

8 more replies
Answer Match 84.42%


My when i start my computer its a black screen and says

Checking file system on c:
file type system is ntfs

I have pressed f8 and tried to load safe mode but its says its loading with loads of writing on the screen but just stays on that and doesnt load.

I have also tried all the other options when u press f8, boot from hard drive etc etc and all leads me back to thr black screen with the checking file system c.

I have a windows boot cd which enable me to boot in to something called mini windows xp but this is very basic and only enables me to access the internet.

Please help its driving me up the wall

A:black screen and windows wont boot safe mode. please help

Mini Xp might be Hirens boot cd do not use it. We do not recommend it here, and we do not give out advice about hirens boot cd.

Try going back to the Safe Mode boot option screen select Advanced then select your lanuage then select "Repair your Computer" then select more options then select Command Prompt .

Type in then hit enter.


this will attempt to repair any errors let the process finish.

15 more replies
Answer Match 84.42%

boots fine in safe mode but not normal mode. any ideas how to fix without wiping the drive and reinstalling from the recovery partitition? this has happened 2 times before and I restored from the recovery partition... and it works fine for a while. I think my friend is downloading or clicking on something that is causing this. I know he tinkers with combofix from time to time.

Ive run checkdisk, startup repair. all seem to waste my time and nothing else. cant do system restore because no restore points were created it would seem.


More replies
Answer Match 83.58%


i have an acer m1640 when i turn it on it the acer logo apears then an black screenwith an white blinking cursor when i try an go to f8 noting happens when i try and reinstall vista the files load an when the green bars are going by it freezes plz help thx

A:Acer m1640 wont boot black screen with blinking cursor help!!!!

8 more replies
Answer Match 83.58%

My husband was watching video
when pc 1st just shut off. He cut it back on and began watching same video and again it shut off. When he tried to restart this time he got black screen with blinking cursor in top left hand corner. I have tried running the pre-boot system assessment numerous times and says everything passes but then it hangs up at end when supposed to go into dell diagnostics . I have only gotten results saying pxe-e61-media test failure check cable and pxe-mof-exiting pxe rom. I know my dvd drive is messed up due to it not being able to read my windows cd so I am unable to do a reinstall of vista. Is there anything I can do to get windows to load. Goes straight to black screen after dell logo. Also nothing happens when press F8 so cant boot pc into safe mode. Tried taking battery out and tried leaving it on for awhile to see if would finish loading and nothing. Please help!!

More replies
Answer Match 83.58%


I tried Linux yesterday, and wrote over my previous Windows bootloader files with GRUB.

I later that day (as I could not boot into Windows 7), I deleted the Linux partitions with Windows 7 DVD.

Now, after BIOS I just get a white blinking border on a black screen.

I tried

bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbdc
bootrec /scanos (Total identified Windows-installs: 0)

I also tried the "automatic" systemrepair (1st choice in the DVD menu, with no luck)

Can someone please help me?

A:Windows 7 wont boot - black screen, white blinking border

try also restart your bios.. take out your battery bios and put it back. then will reset your bios setting. setting the date/time and see how is going.

9 more replies
Answer Match 83.16%

Helo there. The other day my computer went off a blue screen appeared and it jst shut down i switched it back on and it was fine for about 15 minutes then again blue screen and shut down. Now i cant get it past the boot sctreen becasue it just crashes on that screen/If im quick i can press esc to get to the switch screen where it says mem test ok then it crashes i cant get into bios or boot device. Thinking it may be a hardware problem I changed graphics cards still saem problem and I changed the PSU still same problem. I dont have a clue what is wrong with it as it was fine the other day here are the specs.
Packard bell Imedia 1702
Amd 64 3200
512 ram
180gb hard drive
128mb radeon 9200
Also i am running windows vista ultimate. Any help would be appreicated thanks tom.

A:Blue screen ,cant get past boot screen HELPPPPP

7 more replies
Answer Match 82.74%

Hey everyone,
Well last night I was just enjoying my new computer when the power went off in my house for a second, the power immediately came back on and then.... of course, the same thing happened. No lightning, not even any clouds.
My computer is connected to a brand new (about a week old) cyber power surge protector so I figured everything was ok, when I tried to boot my compuer up again it went trough all of its tests and then a black screen....... I left it for about 10 minutes until I got frusterated and turned it off. I was able to boot up in safe mode but it took forever. I tried a system restore (why not) and then when I restarted I had to wait at the black screen for about 5 minutes and then it booted up.
I have to go through this everytime now and sometimes I have a problem shutting down.
Once everything boots up everything in windows works fine eccept it wont recognize my external hard drive. I can hear that the computer sees it but it wont come up!?!
Do you think that it is a hardware issue now or is it the mobo, or something else? I just dont know! It is wierd that windows still functions fine once it is up....
Could anyone PLESE give me any advice on the situation! Im not exactly an expert when it comes to this so I am completely lost

Thank you!

A:Vista-Black screen on boot up, wont recognize external hard drive


let if fail and then take it back to where you got it from , assuming its a new PC it should have warranty with it.


2 more replies
Answer Match 82.74%

My grandpa has a laptop with windows 8.1 on it. He recently fell for a phone scam where some guy tricked him into letting him take control of his computer and pay him hundreds of dollars for security software that doesn't work. All we know is that they turned
off his firewall and added some kind of virus/malware that was alerting him every time he opened up a web browser. Luckily I came for a visit in time to take a look and I ran a few different programs to put things back together the best that I know how. First
I set a recovery point just in case, then I ran CCleaner, taking some bloat off, as well as some programs we were sure he didn't install, nor were used recently. I ran a Herd-protect scan and took a bunch of things off with that and then I used Panda Internet
Security to scan once more before I went to bed. It was working really well before I ran that last scan so I figured I was accomplishing something. 
Now to the real problem, which is that now the computer wont boot properly. Specifically. I turn it on. and I get the spinning lights/loading screen for a minute. then a black screen with a mouse on it. The mouse moves fine and it looks just like it does
before it opens the log in screen. 
I tried to open Safe Mode but I guess Windows 8 doesn't always respond to F8 while booting? I can't use ctrl+alt+del at any point and it doesn't go into Automatic Repair Mode either. I've been looking at other people's questions and found two that
gi... Read more

More replies
Answer Match 81.48%

Hi Everyone.

As the title says about, i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay... Read more

A:Dell Vostro 1520. Black screen. Wont reach login screen

Since its a laptop the harddrive is easy to pull out and remove.If you have or can get a usb sata/ide connector hook the drive to that and then to another computer if you have one so you can save all of your important data like pix, music, etc.The laptop battery is going to have to be replaced since its no longer charging properly.It sounds like there might be a short somewhere or a power supply problem along with a bad battery.Or possibly something might be wrong with the screen or video or graphics card.

3 more replies
Answer Match 81.48%

hi my laptop screen is set to turn off after 5 mins, when it does i cannot wake it, no matter what buttons i push or using my mouse. this black screen also happens when i restart my computer, it logs me off the the screen goes black and computer power lights are still on and it does nothing HELP! haha thanks


A:laptop screen goes black when i restart, and screen wont wake up after it turns off

Boot the computer and press F8 in the Advanced Boot menu choose Last Known Good Configuration.
What is the make and model# of the computer? Go to the manufactures support/download drivers site and download the Chipset and the Video driver for the computer.
Go to Start/Search and type powercfg.cpl. Right click the powercfg results and Run As Administrator. Click Change Plan Settings/change Advanced power settings. Reset your power settings to your liking.

1 more replies
Answer Match 81.06%

Hello. Vista crashed and I restarted and it would not boot so I inserted my recovery disk. It did a starup recovery but 1/2 way through it was interupted by a blackout (their is work going on around my house). I tired to do a fresh install of vista and it freezes. Now when I try to open up windows it seems like it wil boot but after the bootsplah all i get a a black screen. Please help. Thanks!

A:Can't Get past Black Screen

so repair install doesn't work?

can you boot into safe mode?

Do you have the vista dvd?


19 more replies
Answer Match 81.06%

Hey I need immediate help!

It's my sis' previously-formatted HP Pavilion dv5201tx! The problem is as the title above. I can go into safe mode. I've used system restore twice. And in Documents and Settings folder I noticed it has:

Administrator description name description name.000

Is it creating more user folders? At some point description name.000 wasn't there. Corrupted registry hive? I'm not sure! Restarted many times, used Last known good configuration, and it's still black after the boot screen. Please help quick, she uses it a lot. Thank anybody so much..

A:Black screen after boot screen, no welcome screen, no logon screen

6 more replies
Answer Match 80.22%

I have a black screen when I sign on and my programs show empty, I know my stuff is hidden but I don't know how to show it again!!! Thank you for your help!

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19170
Run by Dee at 23:37:16 on 2012-01-07
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.2939.1118 [GMT -5:00]
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\syste... Read more

A:Black Screen and programs were empty

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

4 more replies
Answer Match 80.22%

Everytime I turn on my computer, I see nothing but black screen on my monitor and a small orange LED light. I have tried two different vga cables, 2 different monitors, put my graphic card into different agp slots, and also my mobo has a integrated graphics card and i have tried to use that too, still the computer isnt sending any images to the screen. I think the mobo it self might be malfunctioning.

I was wondering if anyone has any other ideas on what could be causing this problem.

Thank You.


A:Black Empty Monitor Screen

12 more replies
Answer Match 80.22%

Hello, My sister has a HP model number dv6-1234se. When it is turned on it does not go past the welcome screen that says HP press start up. the warrenty has expired. I need to know if we should invest in a new laptop or if the damage is repairable. Hoping you can help.

View Solution.

A:HP wont go past welcome HP screen

Hi, If you have more than one Memory Module installed, try the following. With reference to the link below, remove one of your memory modules and then see if the notebook will boot.  If it doesn't, try the same module, but in the other slot.  If is still doesn't boot, try the other memory module in both slots, to see if any combination will allow the notebook to start. The procedure for removing these modules is detailed starting on Page 64 of your Maintenance & Service Guide. Regards, DP-K?

10 more replies
Answer Match 80.22%

I've been trying for about two days to access my laptop but I keep running into the HP black screen and it doesn't go beyond that. I've tried to reboot in save mode and tried to factory reset, none of the two options are getting past the HP black screen.If anyone or there has any tricks ,tips or solutions I'd truly appreciate it.

A:My laptop is not getting past the HP black screen

On a side note, it often says it isPREPARING AUTOMATIC REPAIRthis too has been there for several days ????

1 more replies
Answer Match 80.22%

Installing Windows 7 64 bit over Vista Ultimate 64 (clean install). When I get to the point where the PC is starting Windows for the first time, I get the splash screen that says, starting windows, the screen goes black, the hard drive churns for a while then stops but I never get a display. No cursor, no functions, nothing.
I tried ctrl+alt+del, nothing,
pressing various keys nothing.

When I restart the computer i get the prompt to start in a different mode. I try safe mode and the PC tells me it can't finalize setup in safe mode and prompts to restart.
If I let the computer sit (overnight), it just goes to sleep.
I'm stuck.

A:Can't get past a black screen during installation

Welcome to SevenForums,
Most all of members are eager to provide support.
To provide support help, please provide us with your system specifications.
You may use the bottom of the left of your screen to fill out your specifications.

Try some of our SevenForums reading material for a few minutes:

Questions to use for help with Installation Issues

Tutorial quick reference list for Installing Windows 7

We are trying to help a lot of users and we will get back to you shortly.
Because many of us are located in different time zones arround the globe!
Help us help you by providing more details of your system & problem.

9 more replies
Answer Match 80.22%


So basically I get this problem half the time I try to boot my computer (legit WinXP PRO FR with latest updates). I get the windows XP load screen and then I get a black screen and it stays like this forever. Have to reboot with latest working settings or normally a few times before getting past the black screen.

Nvidia Geforce 6600 OC 512mb PCI-E
AMD64x2 3800+
2 HDDS Partitionned with VIsta Ultimate and Windows XP
550 Watts PSU

Help please

A:Black screen past Bootlogo

Did you try system restore?

1 more replies
Answer Match 79.38%

I have windows XP & use MS security essentials. This am security software said I had been invaded. I checked MS Security program to be certain it was legit. I had program delete the virus & trojan horse. After rebooting I have a black screen, a task bar that is almost empty, a start button. When I push start the left side of window is blank, still have "my computer", "control Panel", etc. When I click all programs it says (empty). I am not proficient at repairing. Any help you can offer would be appreciated. I can go to AOL for my email, as it is one of the icons left on the task bar. I have lost MS Outlook and Internet explorer, although I can use search to pull up internet explorer. Thanks for your help.

A:XP, black screen, no icons, all programs empty

I could be wrong, but I'm guessing your Registry has been corrupted by the malware, or removing the trojan has also removed some important system files etc.

1.) Do you have System Restore enabled? I don't usually recommend using it to revert a system back to working settings when there were viruses involved.. (see this article for more info on why)

..but if you have a restore date prior to the date of cleaning the infection, that may help bring things back to normal.

If you can get things working that way, you can try alternate methods of removal since the virus/trojan will still be there.


2.) If the above doesn't/didn't work, do you have a Windows XP installation disk? You can perform a repair install which may fix the damage caused by the trojan/removal of the trojan.

3 more replies
Answer Match 79.38%

OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD A8-5500 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 4
RAM: 5310 Mb
Graphics Card: AMD Radeon HD 7560D, 768 Mb
Hard Drives: C: Total - 926979 MB, Free - 858446 MB;
Motherboard: LENOVO


I have a Desktop Lenovo H535. While using the pc earlier I got a brief pop up window that said something about using too much memory. The pc then shut down and restarted but it didn't go past the black screen with the word Lenovo and a spinning circle towards the bottom of the screen. Would you please tell me how to be able to boot the pc and what steps if any do I need to do besides booting the pc. I waited for between 10-20 minutes to see if the pc would boot but it didn't do so it still was on the black screen.

When I pressed F10 while powering on the PC I got the following:

Lenovo Diagnostics Main Screen and the following options
Quick Memory Test
Exit Application
System Information

I ran the quick memory test and the results are
Result Code UME001000-JL8D9L
Advanced Integrity Test Passed

I don't know what any of that means.

I tried to push Esc while the pc is powering on but nothing happens while doing that. Also tried to use Ctrl + Esc while powering on but nothing happened when I tried doing that.

I have tried unplugging then plugging it back in and restarting it didn't boot that way. Didn't boot by leaving it off for 5 minutes then power... Read more

A:Unable to Get Past Black Screen When Booting

Hi there

Turn on the computer and keep tapping the "F8" key to bring up the Safe Mode Menu. Then once the menu comes up, select "Last known good configurations" and see if this option get's the computer booting to Windows.

Hope everything works out well.

1 more replies
Answer Match 79.38%

Hi Tech Support Guy Forums~

Turned the computer on today and Windows will not load, gets as far as the black Windows XP page with the loading scroll bar. Nothing happens beyond that. Everything was working fine yesterday and nothing was downloaded or installed to indicate where to start looking. Tried installing 1GB RAM last month to no avail and took it out. Things have been okay since. Have read some posts that suggest using the Windows install CD to repair whatever but I didn't get one with the computer only have the Windows recovery disk. Specs listed below.

eMachines T3418 Desktop Windows XP
AMD Sempron Processor 3400+
2.01GHz 384MB RAM

CA Antivirus and spyware

Road Runner High Speed
FireFox Browser
Juno Browser
Internet Explorer (don't use this as it always has problems.)

Have run all virus, spy and malware scanners today and nothing was found by any of them. Any help, thoughts or ideas would be appreciated.


A:Windows won't load past black XP screen

8 more replies
Answer Match 79.38%

HELP! Virus has taken over my pc! Takes forever to boot the most I can do is press CTRL+ALT+Delete to view or end processes. I have once gotten to the window but it won't let me click anything after Start->Program! I can get to the black OS screen, ocassionally safe mode but it will hang for a while. If I down load a virus removal exe how can I run it if I can't get access to run CD at Windows XP? Pls help. Stuck!

More replies
Answer Match 79.38%

Hey guys..I'm back again, unfortunately on the family PC this time because my laptop is infected Late last night I was watching a video and all of a sudden Microsoft Security Essentials popped up saying I had to trojans, right as I was going to clean them up my laptop just shut off and began to restart. It goes past the initial Toshiba start up screen and after that goes to a black screen w/ a blink cursor in the top left corner and then just sits.I tried using a cd that I burned a Windows 7 recovery disk to but it comes up with the message:Windows has encountered a problem communicating with a device connected to your computer.This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard dive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.If you continue to receive this error message, contact the hardware manufacturer.Status: 0xc00000e9Info: An unexpected I/O error has occurred.My current job/source of income relies on me having my if you can help that'd be great! THANKS!

A:Can't Get Past Black Screen w/ Blinking Cursor

If you're sure your system is infected, shouldn't you be posting in the malware forum?

3 more replies
Answer Match 79.38%

Hey guys..I'm back again, unfortunately on the family PC this time because my laptop is infected Late last night I was watching a video and all of a sudden Microsoft Security Essentials popped up saying I had to trojans, right as I was going to clean them up my laptop just shut off and began to restart. It goes past the initial Toshiba start up screen and after that goes to a black screen w/ a blink cursor in the top left corner and then just sits.I tried using a cd that I burned a Windows 7 recovery disk to but it comes up with the message:Windows has encountered a problem communicating with a device connected to your computer.This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard dive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.If you continue to receive this error message, contact the hardware manufacturer.Status: 0xc00000e9Info: An unexpected I/O error has occurred.My current job/source of income relies on me having my if you can help that'd be great! THANKS!

A:Can't Get Past Black Screen w/ Blinking Cursor

So I burned the recovery disk with a different program and am now able to get into the System Recovery Options. From there I can't figure out what to do and apparently there are no previous restore points. Also, Startup Repair does nothing for me..

5 more replies
Answer Match 79.38%

Ive been having troubles with my pc since i first got it, Nearly everything in it has had to be replaced and im still having troubles.

Heres my setup:

Mobo = Asus A8N Premium
Graphics = Nvidia Gforce 6800GS
CPU = Amd 64 3200+
Dno what make my HD's are But ones a 30 and ones a 20 GB
and i got 1GB of 2x Corsair 512mb pc3200 DDR1.

All was working fine for a while after i had my Motherboard replaced because it was faulty then one day it just crashed and wouldn't boot up for an hour or so. So i left it thinking it had overheated and came back to it to start it up, It started booting up fine until it got to the Windows logo, where the bar travels across the screen, Froze and restarted, It wouldnt stop. Now there is a few possabilities, Either the graphics card has been fried in the past, because it was running way to hot and i had to fit a pci slot fan next to it to cool it, The cpu chip is fried because the cpu fan is faulty and i need it replacing, The PSU cant handle the setup as its quite old asin over a year and only 400W Or; The hard drive has failed (last time i took it in the shop they said it had a corrupt section but it wouldnt effect windows or anything at that time but it may have goten worse).

If any of you have any idea whats wrong could you please post as i am in need of knowing so as i can take it in the shop and get it fixed rather than getting them to spend time and me to spend money finding out what it is.


A:Wont go past the loading screen

Go to Safe Mode
Repeatively press F8 on system startup, and log into Windows under Safe mode

Please try this:

Manual steps to run Chkdsk from My Computer or Windows Explorer

Open My Computer, and then right-click the hard disk that you want to check.
Click Properties, and then click Tools.
Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed
Use one of the following procedures:

? To run Chkdsk in read-only mode, click Start.
? To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box, and then click Start. (tick)
? To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box.

Note If one or more of the files on the hard disk are open, you will receive the following message:

The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?Click to expand...

Click Yes to schedule the disk check, and then restart your computer to start the disk check.

Wait until Chkdsk finishes Checking / Repairing any faults
Windows will then either restart your computer or continue loading Normally.

6 more replies
Answer Match 79.38%

I am pretty sure something is wrong with BIOS, and that the sollution would be flashing the BIOS. The problem is that i cant flash it when it wont enter BIOS/Windows or anything else. I can't even boot from a CD.

So i thought, is it possible to connect the laptop to my stationary and flash the BIOS from there?

Ofcause if you got any other ideas i'd be glad to hear em

Appreciate it

A:Laptop wont get past HP screen

When i try pressing f11 after the hp screen is showing, nothing happens. If i tap f11 during the start-up, it says "f11... System recovery" i the down left corner, but nothing happens. (Esc after 7 sec is no good either)

And yes i know flashing the bios is the last thing to do, but i've allready had it to a technitian which couldn't repair it. It's out of garantee so it was a freelancer, not hp themselves.
3 minutes ago

1 more replies
Answer Match 79.38%

Hey guys im having some problems with my laptop at the moment, it seemed to be fine the other day, i dont know if anyone has been messing with the settings on it but i turned it on today and the screen has gone all weird, it seems to look like its been moved to the right, the windows xp logos have changes colours but in patches and i cant read anything on the f8 screen as every word is missing a few letters and the black screen behind the writing will flash green with stripes on it if any button is pressed and also it will not pass the windows xp screen on startup after that its just black, it dosent turn off it just stays black. :S does anyone have any suggestions ? thanks

A:Wont run past windows xp screen

Hi Squioshy,

Can u describe ur issue more clearly? What do u mean by win xp screen?


2 more replies
Answer Match 79.38%

Hi Everyone, hopefully you can help me, running win xp on comp (not this one) when i start comp it doesnt go past the very first inital screen which is compaq (name of comp), have tried pressing f8 on start up but it still doesnt let me move to another screen, have checked all wires are plugged in correctly,and it was shut down properly on last use, anyone got any ideas what the problem may be??

A:win xp, wont go past compaq screen, please help

I have a Compaq Presario and if I press the ESC button at bootup if will bring up the boot menu, you might try that and see if that will work.

3 more replies
Answer Match 79.38%

Windows 7 Home Basic, in a HP DM1, AMD E-350, 4gb RAM, 320 GB HDD.

Last played a movie using HDMI. Returned to use it a few hours later and it took forever to load. Once it did, it took me to an unfamiliar home page.

Turns out I was logged in to a temporary profile. I found my files but did not dare move them yet. Tried F8 and then startup repair. (It said i attached a device and should disconnect and then restart) Then I tried a regedit fix (HKLM .. profiles). After that I cant seem to login even in safe mode. Got a very short message (fatal error) in a BSD.

Help will be greatly appreciated.

A:WIN 7 wont load past welcome screen

9 more replies
Answer Match 78.96%

vnc works fine through our lan, but from the outside, through vpn, it shows a black screen.

how to fix ?


More replies
Answer Match 78.96%

Screen saver works it shows reception battery n time but that's it on Microsoft code is 059w9N5 model-rm1034

A:My phone screen is black but it shows screen saver on my Microsoft phone

Originally Posted by Windows Central Question Screen saver works it shows reception battery n time but that's it on Microsoft code is 059w9N5 model-rm1034

1 more replies
Answer Match 78.54%

THis morning, I ran Ccleaner (had some reg. errors, backed up reg. then "fixed" them).

I updated Malwarebytes but I noticed it got stuck after I hit "finish", so I manually shut off my computer (I didn't want to lose my IE page). I waited a few seconds and restarted. It came up fine, so I double clicked Malwarebytes-my pointer FROZE and had a box of verticle lines hovering over it. So, since my mouse was frozen, I manually shut off, again.

THIS time, when I restarted, the Toshiba logo did not come on but my computer automatically restarted. It restarted 3 times. I thought it may have overheated so I manually shut off and waited for 30 min to cool off.

Now, it is stuck in a loop of restarting. The Toshiba logo does not come up, nor will windows begin. I can not get into bios OR f8 for safe mode. I tried a windows disc that I have, but it will not load from cd, either.

Any ideas???

my computer is a Toshiba Tecra M3; 1.8 mhtz; 1 gb RAM; I think it's dual core; Windows XP Professional with NO BOOT DISK or reinstall disk available. (I tried to use a disk from my son's computer, but to no avail.)

Any help would be appreciated as this is my home business computer. It has ALL of my cattle information on it and I have NO BACKUP. :-(

RecaP: I CAN NOT go into safe mode, can not access BIOS, nor will this restart loop go further than a black screen.

A:Windows XP Pro restart loop: won't go past BLACK SCREEN

Hi and welcome to TSF I think you may have caused your self more problems by running the reg cleaner and if you can borrow a copy of xp the same as your installed version you might be able to run a repair

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Answer Match 78.54%

Hello, I upgraded my 4th computer that was pretty old to Windows 10 today. It booted in fine after install, but it looked as if I was in a sort of safe mode, as mu graphics display driver was apparently not good. Windows told me it was going to install another graphics driver, so I let it do so and reboot, and it has sat at a black screen with no mouse for quite some time. I tried plugging it in to to my TV though HDMI, no luck, tried entering a password after hitting another key, and I tried installing a usb wireless keyboard/mouse combo (the computer dinged which indicated it knew I inserted a usb device), to see if maybe I could get a mouse cursor, and have had no luck. I have two graphics cards, an intel and an AMD so I'm thinking something went haywire there, but I can't figure out how to get into safe mode with Win10, everything I see shows you how to do it from within windows, not when you can't see the screen. Can anyone help?

Also, I am worried about reinstalling past the deadline. If it booted into Windows 10 and I had the OS operational when it said it was going to intall the driver, I'm ok if I have to restore to windows 7 and then reinstall later, right?

Thank you!!

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