Tech Problem Aggregator

Playing CD stopped working after XP SP2 upgrade

Q: Playing CD stopped working after XP SP2 upgrade

Hi there,
After installing SP2 on Win XP Pro my abbility to play music CD has gone. MP3 and webb radio work. With SP1 everything worked perfectly.

Musicmatch hangs totally when playing CD and Mediaplayer continues to respond but after one or two tracks the sounds disappears. When restarting Windows after such a problem I don't hear the normal Windows shutdown "song" but a short "ick"...

Have re-installed Musicmatch a number of times as well as CD-drive and soundcard drevice drivers.

Any idea?

I got the following hw and OS
Quite old Dell XPS T600r with Intel Pentium III, 600MHz and 384MB RAM
LG CD-ROM CRD-8480C (as D)
Soundcard Turtle Beach Montego II (with standard Aureal 8830 device drivers since soundcard not supported any longer)


A: Playing CD stopped working after XP SP2 upgrade

You didn't open your case at all did yoU?

I know lots of cd-roms come with a cable that connects to the sound card for direct audio, but if you didn't open your case or move it significantly this shouldn't be your problem.

Try going into your device manager and seeing if the cd-rom is still installed correctly. Perhaps SP2 messed it up (if so reinstall the driver)

3 more replies
Answer Match 60.9%

So I get TDR and BSOD whenever I play a graphically intensive game. Doesn't have to be much, though. I tried to play Mafia 2 and I got TDR. The same with Dishonored, CS:GO, and a whole mess of other games.
I've already set the PhysX to my graphics card rather than auto, so if you were going to say that, don't.

Note: My GTX 660 is by OC'd by Gigabyte, thought I'd point that out.

A:BSOD/TDR playing Far Cry 3, display driver stopped working.

Erm, this doesn't make sense. You have a Geforce card, so why do I see ATI drivers also loaded? You may wanna do some cleanup of your drivers to ensure you don't have any conflicts. A good way to see loaded drivers is using Autoruns. Don't use it to remove drivers, but to check a list of those intended to load at Windows startup. Also good is to check Programs & Features on control panel and uninstall unnecessary items.

Otherwise, I don't have good data on this. One of the 3 crashdumps present did report that the TDR timeout was caused by insufficient resources to complete a DirectX API call, but I can't ascertain how this happened from just a minidump. Try running Driver Verifier and provide us new crashdumps.

EDIT: I just noticed the ATI crash was from back in Oct, with two other crashdumps from Nov and December. Have you changed your video card recently? I assume you were also getting timeouts from the previous card?

7 more replies
Answer Match 60.9%


I am trying to play a DVD movie that I burned about a year ago. It has always worked previouly, but now when I try to open it from Autoplay or from Computer, I get a message telling me that Windows Explorer has stopped working. Can you help me with this one?

As always, thank you and
Best Regards
Powell Lucas

A:Windows Explorer has stopped working when playing movie DVD

Good Evening Folks:

I am having a problem with Windows Explorer and WMP11. I have the original King Kong movie that I downloaded and burned over a year ago. Every so often I drag it out just for the enjoyment of watching it again. This time, however, when I attempt to play it I get a message telling me that WMP11 has stopped working. If I try to open the files on the disk the message tells me that Windows Explorer has stopped working and will have to restart.
When I first started to dig into this problem I was because I was getting a message telling me that the DEP had stopped working. That has been cured by disabling DEP, but now it is Windows Explorer that stops working. There are also a few other glitches that have appeared such as a language bar that appears on the screen whenever the UAC window opens and an internet connection that will not run in protected mode even though that function is enabled. I have scoured the net and have seen a number of people who associate this problem with the installation of Vista SP2? If this is the case I will dump SP2 even if it means reinstalling the O/S.
I'm running a 32 bit Vista Home Premium O/S.
Any comments will be greatly appreciated.
Powell Lucas

12 more replies
Answer Match 60.06%

I've got an Onboard NIC SIS 900 pci fast ethernet adapter. It was running fine in windows 98se. I upgraded to winxp professional. The adapter installed fine. and shows its running ok in the device manager. The prob is that the system tray shows the network cable is unplugged. I tried ipconfig and it says media unplugged. Anyone have a clue how to fix this without buying a new NIC? It was working fine in win98se.

A:NIC stopped working after OS upgrade

6 more replies
Answer Match 60.06%

I just got an Athlon64 X2 4400 and ASUS A8N32 SLI Deluxe which all seems to work fine. I tried to hook up my 2 computer LAN via the onboard Gigabit LAN and both comps report, "limited or no connectivity". Ive never had problems in the past with setting up home LANs and dont know what to try? all i tried was turning off the SP2 firewall and trying a different cable

any help appretiated...

A:LAN stopped working after CPU/MB upgrade ?

8 more replies
Answer Match 59.64%

So, my games (Tf2, L4D, BC2, etc.) lag. It's connection lag I'm sure, not graphical lag.

I upgraded to Linksys E1000 router and use a Linksys WUSB600n adapter.

Now I'm going to start where I think the problem is.. I think my device manager adapter settings are changed.

I turned on Gaming Environment and it helped a little..

But these settings:

Adhoc Support


Radio On/Off.

Could someone tell me what they mean and if I should enable/disable them for gaming?

Also another issue is this:

A:Router stopped working after upgrade

try doing a latency test

1 more replies
Answer Match 59.64%

Message - "HP integrated module with Bluetooth Wireless was removed from your PC because it doesn't work with this version of windows."  Win 10 seems to think the bluetooth is working.  Bluetooth cannot connect with my Bluetooth  mouse or bluetooth headset.  The dongle that came with the headset does not enable the bluetooth to work with the headset on this computer any longer. HP message states they have no plan to update this module.  Is there somewhere else to get an updated module? or some other fix?

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Answer Match 59.64%

Since upgrading from windows 8.1 to windows 10 my DTS Sound has stopped working?

A:DTS Sound stopped working after Win 10 upgrade

Check this thread:

1 more replies
Answer Match 58.8%

Hello, I have a ProBook 4720s, and after I upgraded to Windows 10, my bluetooth stopped working. I have checked in Device Manager, and there are no bluetooth devices anymore. There aren't any unknown devices either.

A:Bluetooth stopped working after Windows 10 upgrade

Hi: If you had the HP Wireless Assistant or Connection Manager software installed, most likely the bluetooth was turned off at the time you upgraded, and now you can't turn it back on unless you revert to Windows 7, turn the bluetooth on, uninstall the HP wireless assistant or connection manager software, restart the PC, verify the BT is on and then upgrade back to W10. I do not believe the wireless assistant or connection manager software will install on W10, but I guess you can try that first.

1 more replies
Answer Match 58.8%

I have Lenovo Z70-80 laptop which had BIOS version ABCN32WW. I've decided to upgrade BIOS to the latest version (ABCN96WW) and the upgrade procedure went without problems. However, as soon as the restarted I've noticed it doesn't output anything on my external monitor connected via HDMI until it boots to Windows after which I get the picture on the monitor. I've tried to downgrade BIOS version to the oldest available version (ABCN73WW) but I still don't get HDMI output. At this point I'd just like to downgrade to the original BIOS version ABCN32WW but I can't find any downloadable file to do so and currently I'm stuck with no HDMI output until laptop gets booted to Windows which is really frustrating. Any help or suggestion would be highly appreciated.

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Answer Match 58.8%

hii friends
i have upgraded my windows 7 basice into ultimate,and ever since the day i hav doen it, i am unable
to pair any bluetooh device with imy laptop.eventhogh the bluetooth deivce is powerd on and working perfectly ,it says "please turn on your device and search agin"..i tried every thing like uninstalling and reinstalling,but still problem exists.
i am tired of doing every possible trick with it but still the problem is same. could somebody help??

A:Bluetooth stopped working after anytime upgrade

Did you go to services (from search) and make sure bluetooth is set to automatic?

7 more replies
Answer Match 58.8%

I recently upgraded my system to windows 10.  Prior to my upgrade, I had and used CoolSense with no problems.  However, since my upgrade it has stopped working.  I tried to install it through the settings option on my PC; however, it would not install.  Instead it gave me a message saying, "There is a problem with the Windows Installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor."   So, as suggested with other software that had problems installing, I uninstalled to try to reinstall.  However, it disappeared.  There was no sign of CoolSense left on my PC.  So, I went to your site where I was told to install CoolSense 2.0.  I did as instructed and still received the same message as above.  I also read that CoolSense 1.0 works better on windows 10, is that true???   In any case, I need CoolSensen reinstalled on my computer.  It has been running hot, and has shut off on me a few times.   Please help!! Thank You Nita02

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Answer Match 58.8%

I am hoping to upgrade from Vista Home Premium (SP2) to Windows 7 Ultimate. Before I do, I'd like to run the Windows 7 Upgrade Advisor program. However, as soon as I click "Start check", up pops the message "Windows 7 Upgrade Advisor has stopped working...A problem caused the program to stop working correctly". I've tried re-installing the Upgrade Advisor. I've tried disabling my anti-virus software (Microsoft Security Essentials). No joy. I've spoken to Microsoft, who told me that, as my existing operating system came bundled with my Dell Studio 1537, I should speak to Dell. I've spoken to Dell, who told me that it was a Microsoft software issue and I should speak to them...or I could pay Dell ?60 to look into it, which I'd obviously rather avoid if I can. Any suggestions gratefully received.

A:Windows 7 Upgrade Advisor has stopped working

I can tell you that if you can run Vista Premium you can do 7.

2 more replies
Answer Match 58.8%

Hello Everyone,

I recently upgraded my laptop to the current RTM build version of the new Windows 10 Operating System (OS). However, upon the final reboot into the new version of Windows 10, I noticed much more fan noise than usual from my system. I was able to perform an in place upgrade, so I kept most all of my applications from my previous version of Windows, Windows 8.1.

The only thing I was informed of being unable to keep prior to upgrading was the Windows Media Center, which was uninstalled during the upgrade process. Now, when I try to enable the HP CoolSense system fan control app, I get the following error message.

I won't even bother trying to bother HP support with this as they didn't even want to support my model laptop beyond it's original OS installation of Windows 7, which I have successively migrated up from to both Windows 8 and 8.1 since 2012.

I have a 15.6 inch screen HP DV6t - 6100 Entertainment laptop w/ AMD/Intel switchable graphics. The HP CoolSense is pretty much a necessity for when maintaining and optimal operating temperature while using either the dedicated (AMD) or integrated (Intel) graphics. Otherwise, This upgrade was all for nothing. I cannot sit here listening to my laptop burn up just to run Windows 10, when everything worked fine under the other previous three Windows OS platforms.

Does anyone know of any compatible system fan software that might work to replace the HP Cool Sense Software which Windows 10 has block... Read more

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Answer Match 58.8%

It worked fine with IE 10, but no longer now, even after uninstalling IE 11. It does nothing when clicked.

A google search showed how to enable/disable it, but not what to do when it stops working, (yes, it IS still checked in Internet Options). Don't know why anyone would want to disable it. I use it all the time.

I tried doing a full IE reset, wiping out all my settings, but to no avail. Reinstalled IE 11 with the same results.

I did see something a few days ago about correcting it somewhere in the registry, changing DWORD 0 to 1, or maybe the reverse, but now I can't find the post. Guess I should have bookmarked it.

Thanks in advance for any help. You guys seem to be the REAL Windows experts.

A:Accelerator button stopped working after upgrade to IE 11.

Quote: Originally Posted by St8kout

It worked fine with IE 10, but no longer now, even after uninstalling IE 11. It does nothing when clicked.

A google search showed how to enable/disable it, but not what to do when it stops working, (yes, it IS still checked in Internet Options). Don't know why anyone would want to disable it. I use it all the time.

I tried doing a full IE reset, wiping out all my settings, but to no avail. Reinstalled IE 11 with the same results.

I did see something a few days ago about correcting it somewhere in the registry, changing DWORD 0 to 1, or maybe the reverse, but now I can't find the post. Guess I should have bookmarked it.

Thanks in advance for any help. You guys seem to be the REAL Windows experts.

Well; the biggest problem with ie 11 is that it has plenty of bugs in it; and with that being said; I would go to the windows update page and click on installed updates and uninstall ie 11 which should hopefully make it revery back to ie 10. There are too many bugs to mention with ie 11 because ie 11 was really designed for windows 8 and 8.1 but not windows 7. I had similar issues when my system updated automatically to ie 11. I then uninstalled ie 11 and reverted back to 10 and everything seems fine now; so chances are its ie 11 thats the problem.

5 more replies
Answer Match 58.8%

I have a Dell Inspiron E1505 with built-in Bluetooth.
My Bluetooth always worked fine, untill I did a Vista upgrade.
After fixing the usual problems that people expirience after the upgrade (sound stops working, issues with automatic downloads, etc.) I now realize that I can not get my Bluetooth to work.

It is still built-in to my computer.
Yet, I don't have the icon in my system tray to activate, nor does it show up in Control panel.
When I right-click a file to "send to", there is an option "Bluetooth File Transfer Wizard" instead of the regular Bluetooth icon.
When I click "Bluetooth File Transfer Wizard", I get a message "fsquirt.exe can not be found".

How can I get my Bluetooth working again?

Thanks alot!

A:After Vista upgrade, Bluetooth stopped working

That appears to be a standard problem when you upgrade and is very hard to fix, the easiest way is to use your upgrade disk to do a clean install. But go to your Dell site first and download all your Vista motherboard drivers

2 more replies
Answer Match 57.96%

Touch screen stopped after updating to Windows 10 And I could not get TouchSmart to work again. Can someone help because it looks like HP have just not botherd to update drivers or systems The Laptopis an    ENVY 15" TouchSmart 16gb Ram 4TH Gen i7

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Answer Match 57.96%

Post upgrading to Windows 8.1 Pro on a Dell XPS15, 'only' 1 of the 3 USB ports has stopped working. The other 2 are working fine. I have the latest BIOS A16.

I've uninstalled all USB drivers and had them auto-resintall on boot. No change, 1 USB port (the one with powershare) is still not working.

I'm not getting much on the Dell forums for this. Any ideas how to fix.

A:1 of 3 USB Ports Stopped Working Post Windows 8.1 Upgrade

Did you check the power options? USB Selective suspend could be the problem

Windows Key + X > Control Panel > Power Options > Change Plan Settings > Change Advanced Settings > USB settings > toggle the 'USB Selective suspend' setting to enabled if it is disabled, or disabled if it is enabled. Apply and reboot. If it doesn't work upon reboot, toggle it one more time and reboot again.

5 more replies
Answer Match 57.96%

HP 500-310t.Windows 10, 64bit6G RAMSystem BIOS 80.20AMD Radeon R5 235AverMedia H8370 USB Hybrid ATSC/QAM Tuner The Tuner worked until I updated from Windows 8.1 to Windows 10. I have uninstalled everything and reinstalled the latest drivers from HP, Microsoft, and Avermedia and all I get is the message:  ?Can?t find AVermedia Tuner Cards? on the main screen. Is there a fix? If not, is there any other TV tuner that will work with this computer set-up? Wy2Old

A:Avermedia tuner stopped working after upgrade to Windows 10

I think the driver is missing. Please install the driver and the issue might get resolved. Here is the link to driver and software for the tuner supporting Windows 10: Here is the driver only link:

1 more replies
Answer Match 57.54%

I've been using Dell Backup and Recovery on my XPS18 since I bought it.  It has worked through Windows 7, Windows 8.1 but now no longer works in Windows 10 for some reason.
I'm using the same external WD drive I bought with the XPS18.  The drive is connected directly to the USB 3.0 port on the XPS18.  It is a 1TB My Passport WDBACX001088K-1.  Backups used to take about 3 hours.
When I first upgraded to Windows 10, I was informed that there is a new version of Dell Backup and Recovery.  So I upgraded it to the latest version, and it installed properly.
I was then warned that since I now have Windows 10, I should do a full System Backup, so I did that and this is where the problems began.
It asked me if I wanted to Delete my Windows 8 backups to free up space, which I did.  Then, when I start the System Backup, it does the steps... Create list of files to be backed up.. it finishes, although it takes a while to do it, then when it starts the backup it takes FOREVER to get to 29% and then just fails.  I mean it takes about 18 hours to get to that point.  I have tried this three times. On the last attempt, I turned off my Carbonite backup and my Trend Micro, turned off the screen saver and set the power settings to stay on indefinitely, and the same thing still happens: Gets to about 29% and stops with a very simple message saying "backup failed", with an OK button.  (It might say something a little more than &qu... Read more

A:Dell Backup and Recovery Stopped Working after Windows 10 Upgrade

Exact same issue here - Dell Inspiron 2350. Backup and Recover has always been slow but the new version is super slow and has failed twice (after 14 hours!!).
My view is that it is not worth the time and effort to make it work. I have a system recovery usb stick and hopefully that will be enough to boot and access the internet to reinstall windows and download drivers if a major failure occurred.
I will uninstall Dell Backup and Recovery as your post has been up a couple of months and no reply and it is a major resource hog on startup and there is no way to tell it to bugger off!

2 more replies
Answer Match 57.54%

New laptop.  Came with Win 10 Home.  Everything worked.  Upgraded the OS to Win 10 Pro.  Now Intel Realsense f200 camera no longer works.  Camera still shows up and says working properly in device manager.  All drivers upgraded to latest.  Still no go on the camera. Ideas?  Suggestions?  Don't want to roll back the OS. Thanks. 

More replies
Answer Match 55.86%

Hello All. I'm new to the site, and after having been tasked to fix my girlfriends computer. I'm left scratching my head. I don't know what she or her son did to this machine but everything I have tried has not worked. So any help would be greatly appreciated.

Machine - Dell Inspriron INSP1440

OS - Vista 32-bit SP2

Issues -

Cannot start internet browsers outside of safe mode. Every time I have tried I get an APPCRASH Error.

IE - Internet Explorer has stopped working.

Problem Signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: iexplore.exe
Fault Module Version: 9.0.8112.16421
Fault Module Timestamp: 4d76255d
Exception Code: c0000096
Exception Offset: 000026d1
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Firefox - Firefox has Stopped Working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version:
Application Timestamp: 4fda6075
Fault Module Name: ... Read more

A:APPCRASH When starting IE and Firefox, DNS Client Has Stopped Working, and Host Process (Rundll32) has stopped working Errors.

Here is the DNS client has stopped working error

DNS Client has stopped working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe_Dnscache
Application Version: 6.0.6001.18000
Application Timestamp: 47918b89
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: c0000005
Exception Offset: 000250fb
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: 7373
Additional Information 2: 38d9ec761cde35dc7ff9a3014cbc1e9a
Additional Information 3: 007a
Additional Information 4: f2126b35ab5de9a1c961e83e18b5e24b

21 more replies
Answer Match 54.6%


Lately I've been suffering from crashes. When playing games like PayDay 2 and League of Legends. The game suddenly crashes and a bunch of running programs show "... Has stopped working". It doesn't crash into a BSOD but the programs won't start again. Except for 1 time I actually got a BSOD(Dump attached), I'm not sure if it has anything to do with the other crashes, but it did occur during playing PayDay 2.

When the crashes started occurring I bought a new hard drive(Needed more space) and installed a clean installation of Windows 7 Home premium 64 bit. This didn't work so I ran MemTest86+ 5+5 passes and no errors. I also tried testing my GPU's one by one, also no result.

I tried using Verifier but the crashes don't result into a BSOD. So haven't got any useful feedback on that part.

I've also tried the repair-install guide, but when clicking upgrade it says I've already got a equal or higher version of windows installed.

I'm kind of clueless on what to do now.

Thanks in advance,

A:Programs say "... has stopped working" when playing games.

Hi Ceees2.

The issue seems to be a multi-fold one. Some disc errors are reported. So test the HDD.
SeaTools for DOS and Windows - How to Use

Reseat the sata and power.

If possible, change the SATA cable, and apply it to another unused slot on the motherboard.

Also, some display related issues are visible, too. Uninstall your installed latest version of the display driver.
How-To Uninstall AMD Catalyst Drivers From A Windows Based System
Then clean up any possible leftover.
Drivers - Clean Left over Files after Uninstalling
Then install version 13.9 WHQL only.
Previous AMD Catalyst? Display Drivers
Lately we have seen a lot of issues with the 13.12 WHQL AMD Catalyst.

Plus, as the ataport.sys is shown in the stack, better scan the system for possible virus infection with the following programs only.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Let us know the results.

fffff880`009b06e8 fffff880`00ea75b8 ataport!AtaPortWritePortUchar+0x8
fffff880`009b06f0 fffff880`00ea714d atapi!AtapiProgramTaskFile+0x64
fffff880`009b0720 fffff880`00ea6ee1 atapi!AtapiSendAtaCommand+0x131
fffff880`009b0790 fffff880`00ea6656 atapi!AtapiHandleAtaCommand+0x45
fffff880`009b07c0 fffff880`00dadf6b atapi!AtapiHwStartIo+0x66
fffff880`009b07f0 fffff800`02ed846b ataport!IdeStartCrbSynchronized+0x7b
fffff880`009b0860 fffff880`00dadeb1 nt!KeSynchronizeExecution+0x3b
fffff880`009b08a0 fffff800`02e229ce ataport!IdeStartIoCallBack+0... Read more

9 more replies
Answer Match 52.5%


Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_Microsoft? Windows? Operating System
Application Version: 6.2.9200.16384
Application Timestamp: 5010a298
Fault Module Name: setup.exe
Fault Module Version: 6.2.9200.16384
Fault Module Timestamp: 5010a298
Exception Code: c0000096
Exception Offset: 000020f4
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

A:Windows installer has stopped working or setup.exe has stopped working


Lets start here:

1. Download and save this tool to your desktop:

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply


7 more replies
Answer Match 52.5%

this morning i got those 2 errors pop up, and i cannot get into system info, cannot do a system restore
running windows 7

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Answer Match 51.66%

Ugraded to Windows 10 - HDMI not working, searched for hours trying to find a solution and no idea what to do, so rolled back to Windows 7. Once rolled back HDMI working again so some kind of compatability issue. Help!

More replies
Answer Match 50.4%

I get these two error messages every time I start my computer, is there any help? I have an Acer 4810T

More replies
Answer Match 49.56%

Hey, Fellas, I'm back.
Lately when I've tried looking at different folders and files on my hard drives I keep getting "Windows Explorer has stopped working and will restart." It's driving me nuts, I can barely do anything.
Also, same thing with Internet Explorer...I'm getting real sick of Vista's shoddiness..

A:Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES work?

Have a look at the events log and make a virus scan too.

18 more replies
Answer Match 49.14%

When I go to open HP MediaSmart, on the drop down menu I click on Video. It opens briefly and about 5 seconds I get the message "HP Media Video has stopped working. A problem stopped the prgram to stop working correctly. Windows will notify me if a solution is available.  I ran the sfc.exe (system file checker tool from microsoft as administrator)  and it passed with result of "windows resource protection did not find any integrity violations".I can play a DVD, i can open my photos but I can't view my videos or load any new ones using HP MediaSmart.I have restarted the computer several times with no help.Any suggestions?

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Answer Match 45.78%

I needed to "repair" my Win7 Home Prem 64-bit (OEM) because optical drives could no longer write. sfc /scannow found nothing. So I chose upgrade in place because the idea of re-installing everything would be too disruptive and shouldn't be needed for this kind of problem. I had Kaspersky AV turned off. I was "upgrading" within Windows, as suggested here in Brink's tutorial and would not change versions.

After finding all the 550,000 files the upgrade process started to expand Windows files. The computer restarted right away after the beginning of that process but it went to the log-in and put up a message stating that "This version of Windows could not be installed." Nothing has changed on my mobo since the original install except a flash of a new BIOS version from Gigabyte. In fact, recently (but before the BIOS was flashed) I did re-install Win 7 from scratch (clean) and that went off without a hitch. As suggested in the message box I looked at the "Upgrade Adviser" pages but nothing seemed to be about this issue: same Win7 and same install DVD as its last clean install.

Any suggestions? I had considered fixWin before doing this, but sfc /scannow seemd like the stongest tool in its arsenal and I already did that and found nothing.

Thanks, in advance, for any suggestions.


A:Upgrade/repair stopped mid-upgrade. Why?

Hello jonathan7007, welcome to Seven Forums!

"because optical drives could no longer write"

To me, this doesn't seem like a Windows issue.

9 more replies
Answer Match 45.78%

I have a new PC, the ones i used to burn off my old one would play on any DVD player I had. But when i burn using my New PC it will only play on a computer, I tried it on my friends xbox 360 and it played.
So i was thinking my TV-DVD player is the problem, but then it still plays the old things that i've burned.
I use convertxtodvd to burn the mkv files i have on my computer, I use Nero Recode 2 to copy existing DVD's into copy's.
They all work on the xbox and my PC.

It's not that i desperately need my TV-DVD player to play these things, but if i'm building a DVD collection, i want to know it will play on any DVD player that supports copies. Otherwise I end up with half a collection that will will only play on certain devices and not others that are supposed to support copies.


A:TV-DVD has stopped playing New DVD's I burn

Have you changed discs? What brand and type were you/are you using?

1 more replies
Answer Match 45.78%

My (ancient) Packard Bell PC (Windows XP home) has suddenly stopped playing DVDs.
Device Manager gives the '!' in a yellow circle for "H + H DVD-ROM DVD-41SD SCSI CdRom Device" x3 and HL-DT-ST RW/DVD GCC-4320B.
When I troubleshoot it tells me to uninstall and then Add New Hardware. I've tried this several times but each time I get this message:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
I saw an old thread in which someone was able to fix a similar problem by creating a text file to fix the CD Registry. Might this work for me?
Please help...

A:PC just stopped playing DVDs

Is this just a DVD player or do CDs work in that Drive?

3 more replies
Answer Match 45.78%

The mouse started to stray and stopped working in the middle of doing something, i.e. eBay, typing word and etc. which is very annoying and first of all, I lose all of the work done due to stopping of the mouse.

However, the mouse started working as if nothing wrong, once I restarted by 'force' restart ..... pushing the button in the middle of the PC. Otherwise, the PC is all fine and working OK.

I did apply Malwarebytes to combat the issue, however the issue does not resolve.

Any help on this would be truoly appreciated.


A:Mouse stopped working in the middle of working, i.e. eBay, typing word, etc.

Did you try a different mouse? If you still have the same problem with a new mouse, see if there are any drivers for the mouse from it's manufacturers web site.
Also try a Clean Boot, if that works, then add one startup item at a time till the mouse acts weird again, then you know that is the problematic program.

1 more replies
Answer Match 45.36%

I was wondering if anyone could help me?  I have been having a lot of issues with my computer and using the internet. I keep getting messages such as ‘windows explorer has stopped working ‘and ‘Host process for windows services stopped working’. I haven’t been able to stream videos (with the exception of youtube),  download certain programs and browsing sites is slow.  I remember my computer being fine until a window update but I don’t know if that’s a coincidence or not.  I have tired uninstalling windows explorer and system restore to no avail.
I would really appreciate any help or advice.
Here is a report for one of the error messages I received.
  A problem caused this program to stop interacting with Windows.
Problem signature:
  Problem Event Name:                           AppHangXProcB1
  Application Name:                                iexplore.exe
  Application Version:                             10.0.9200.16686
  Application Timestamp:&... Read more

A:Windows explorer has stopped working / Host process for windows services stopped

Do things get better if you boot into Safe Mode with Networking?

1 more replies
Answer Match 45.36%

I have had a rather large problem over the last couple of days. It started earlier in the week, when one drive stopped working. Not a big problem, I've had drives fail before. 4 disks, so i can handle one less for a little while, i though. Not so though, while still waiting for my new drive, using my computer like usual (with less load on unit D) i suddenly start getting write-errors to D:, and the Intel Matrix Storage Console lists it as Stopped Working instead of Degraded. Nothing changed except for the status of the Volume, all the disks read the same as before, fully functional.

I have very little experience with these sort of matters. This is the first time I've lost a drive where i might lose data as well, and i have pretty much no idea where to go from here. I've tried to replace the faulty disk with another 500GB drive, but the RAID-setup in BIOS just tells me there isn't enough space, and the Console in Windows places the new drive as a Non-RAID drive. I can mark it as reserve, but that seems to be all i can do with it.

I'm not, hopefully, asking for miracles. I have just two things that i really need to retrieve from the Volume, my Firefox sessions (saved in a separate folder at the root of the drive), and my Thunderbird mail, (stored in their standard location, as my whole Windows-profile is on that drive). Everything else i can get again. (Well, not really, i have stuff stored up from 8-10 years back, from people who has withdrawn from t... Read more

A:RAID 5 - Disks are working, but the Volume listed as Stopped Working

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Answer Match 45.36%

So one day I was using a laptop wirelessly when the internet just suddenly turned off. I checked my modem and it was working fine but when I checked my router, the lights were on but not blinking. it was just a steady light. when I checked for a wireless network the name of the network I usually use didnt show up.

I tried unplugging everything and plugging everything back in again and I tried pressing the reset button on the back of the router. Can anyone help?

Thanks so much

P.S. my router is a linksys WRT300N Wireless-N Broadband router

A:Wireless router suddenly stopped working (Lights still working though)

what devices do you have connected the router anything else wireless
make and model of the pc

does the PC work if you connect to the router by a cable ?
if not
try connecting directly to the modem and see if that works OK

we need to see some details, which will mean you need to copy to a working PC
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Direct link to the program is here
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
----------------------------------------------------------------------... Read more

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Answer Match 45.36%

I have to admit my guilty pleasure. I was playing Peggle at Popcap games when it stopped and went to a blue screen. The following message popped up.

***Stop 0x000000D1 (0x03021A7E, 00000002, 0X00000001, 0xBFDA8403)
*** ADDRESSBFDA84613 base at BFD6A000, DATESTAMP 3bd87e9c l tmdmnt.sys
Beginning dump of physical memory

It locked up at that point - nothing happening so I did a soft boot, got back on the internet and went straight to you guys. I had to write all this down so I hope that I got it all right.
Please tell me that there is not something wrong with my computer. HELP

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Answer Match 45.36%

I've got a HP Pavilion DV6707 DVD was working fine when I upgraded it to win 7 then all of a sudden it quit. Looking for a solution I found someone who mentioned they loaded magic ISO, so I loaded the program and DVD worked fine for about a month or so and now I can't get it working. I've removed Magic ISO and reinstalled and no go. I've tried the microsoft mr fixit and no luck and I've also looked in the registry for upper filter fix and I do not see that listed in the reg any suggestions would be great. As if right now I've removed the Magic software and I don't even see a DVD player in device mgr or under computer.

Thanks in advance!

A:DVD stopped playing fixed it once it's back again

This may help:

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Answer Match 45.36%

I have a soundblaster live soundcard. Periodically, the sound would stop in the middle of playing. I figured out that the card was loose so screwed the card in and the sound returned. But then stopped again. I tried putting the sound card in a different slot but still no sound. Any suggestions?

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Answer Match 45.36%

I am new here & need help with this one. A couple of days ago the sound in my pc failed. It was working fine before that. I tried the usual, installing the sound driver again but it did not work.

Now I can see the driver icon in the system tray & occasionally the volume control icon as well but when I click it, a message is displayed that there are no active mixers available. Also I use AIMP2 as my music player & it has been displaying this message "cannot initialize sound engine". My speakers work fine.

I am not sure but I think the problem is with the sound card. Any ideas??? PLEASE HELP .

Btw my sound card is built into the motherboard & the motherboard is about 4-5 yrs old. Here are the specs:

CPU-Z TXT Report


CPU-Z version 1.52.1


Number of processors 1
Number of threads 1


Processor 0
-- Core 0
-- Thread 0 0

Processors Information

Processor 1 ID = 0
Number of cores 1 (max 1)
Number of threads 1 (max 1)
Name Intel Pentium 4
Codename Willamette
Specification Intel(R) Pentium(R) 4 CPU 1.80GHz
Package (platform ID) Socket 478 mPGA (0x2)
CPUI... Read more

A:Sound stopped playing suddenly

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Answer Match 45.36%

My computer randomly stopped being able to play DVDs. It worked about two days ago so i have no idea why it's just stopped

It plays audio CDs and other disks but whenever i put a DVD into the drive it just spits it out again (its one of those drives without a tray.. you just push it in i dunno what thats called)

anyway i REALLY need to get this fixed so does anyone have any ideas?

They'd be appreciated


A:computer stopped playing DVDs

Does it refuse specific DVDs or all of them? Have you had to reset the user zone?

5 more replies
Answer Match 45.36%

Hi All

I was running MP9 and a few days ago it refused to play avi's recorded by my digital camera. It will play avi's fromother sources, DVD's etc but not my camera avi's. It playe dthem perfectly until a few days ago.

Same with PowerDVD. It will play everything, no problem, except for these few avi's.

I downloaded and ran GSpot over the suspect avi's to see if there was a codec problem but they all rendered OK and GSpot said they should play OK with the existing setup. Finally I uninstalled MP9 and installed MP10 but there is no change.

The error message I get on MP is "Unknown Error" with a code. Not surprisingly M'soft don't provide much assistance. I see from this and other forums that MP suddenly refusing to play avi's isn't at all uncommon. Can someone please offer suggestions on how/why and how I go about fixing this.

Thanks very much.

A:Media Player stopped playing some AVI's

Try uninstalling and reinstalling the camera software. A codec may have been installed by that installation. Anything unusual in the right-click properties of those files?

A general-purpose codec that will play most avi's is the DirectShow ffdshow:

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Answer Match 45.36%

every single sound was somehow disabled,was after a lol game,it was ok until then,the media player was on the bg paused,then i hit play and it bugged a bit,it was showing the wrong music,like,it was p?aying pryde and joy while showing the metal in the list,then i clicked to play the metal and said it could not play it,i even tought it could be a wrong path or something,but it happened to every single music,then i said,well,the list must be screwed,i was going to create a new one and it had the same issue when i played the music direcly from the directory,now no sound at all can be played,i was using fones and and i'm still using the actually,even though they dont play anything,if you guys can help with anything i'd be glad(yes,i already reboot it)

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Answer Match 45.36%

I was going through unnecessary files on my computer, and I deleted some Apple related files that I thought I didn't need. Quicktime stopped working, so I had to reinstall it. Since I'm using Windows XP the newest version won't work, so I had to download an older version. I'm not sure what version I had before I messed it up, I think it was 7.3.0. So I downloaded that, and now it won't play files smoothly that it had played smoothly before I uninstalled it. My settings are the same as far as I can tell.

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Answer Match 45.36%

And it's not just the laptop speakers - it doesn't work when I put headphones in either.

I opened up audacity and as it was loading, all my sound that was playing cut out. I system restored my laptop and it was fixed, and thought it crashing with audacity was just a coincedence, so I reopened audacity. The sound stopped working again. I uninstalled audacity, that didn't work, so system restored it again but this time that didn't work either. I tried an even earlier date but it still didn't work.

Help please?
Thanks x

p.s. i'm not really technical so I apoligize in advance, ty.

A:Laptop stopped playing sound?

Hi Sarahbbb!

What's the model of your laptop? (It's usually on a sticker on the bottom side, something like "Dell Dimension L6203")

2 more replies
Answer Match 45.36%

The title pretty much says it all - except it seems to only happen when I'm on Instagram. I've upgraded to the latest version of flash. Could it be video card related? I have other display issues with this computer.
Edit: it's not just Instagram, it's also Vine. I don't spend much time on social feeds, so it's challenging to track which sites seem to be most affected by this problem, which only manifested within the last month. I thought it might be a bad flash update, but as noted, I've got the most current version.

A:flash stopped playing in all browsers

Download MiniToolBox and open/run the program.When open, checkmark or select all options then click Go.A notepad will open then copy-paste the report on your next reply. Please post the computer model next time.

5 more replies
Answer Match 45.36%

every single sound was somehow disabled,was after a lol game,it was ok until then,the media player was on the bg paused,then i hit play and it bugged a bit,it was showing the wrong music,like,it was p?aying pryde and joy while showing the metal in the list,then i clicked to play the metal and said it could not play it,i even tought it could be a wrong path or something,but it happened to every single music,then i said,well,the list must be screwed,i was going to create a new one and it had the same issue when i played the music direcly from the directory,now no sound at all can be played,i was using fones and and i'm still using the actually,even though they dont play anything,if you guys can help with anything i'd be glad(yes,i already reboot it)

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Answer Match 44.94%

Okay, this is the weirdest problem I've ever hard with computers. Here's what happened:

1. I had a few years old Pentium D 2,8GHz processor running on Asus P5VDC-X mobo. PQI 566MHz DDR2 and GF 7600GS 256mb PCI-E, 350W power.
2. I updated the mobo to Asus P5L-MX to support faster PCI-E cards. Everything worked fine, despite the processor ran too hot (58C on high use)
3. Because of the overheating I replaced the thermal paste but it had no effect on the temperature.
4. I thought I used too much paste so I replaced the paste again.
5. Bang, no video when I turn on the computer. I tried taking off everything part by part but nothing worked. It didn't work even when I only had processor and used the integrated graphics port. Tried resetting the bios too.
6. Nothing worked so I put back the old P5VDC-X and it worked like charm.
7. I thought it was logical that the problem was caused because of the mobo so I bought a new one, Asrock G31M-S.
8. No video... Did the same steps to this one too. It also had integrated gfx but it didn't work either.
9. The old P5VDC-X still works.

So I have no idea what's causing the problem. Is it the CPU? Mobo? PSU? RAM? I have no speaker on my case so I can't hear any beeps, but it won't start loading the OS from the hardrive and my USB mouse won't turn on. Tried using a differen't monitor too.

The main point is why it stopped working suddenly on new mobo's but still works with the old P5VDC-X? A... Read more

A:New mobos suddenly stopped working, old mobo working

Two new motherboards tells us you made the same simple install error in both of them.
Tell us more about power supply, memory, cable.
Did you make sure the memory was correct for both new boards, and what is the memory on the old board. Would also like to know the power supply and other hard ware.
What happens with the most basic, simple install. Does everything light up?

If you used the same hard drive with the same Windows install on the two motherboards, that is the problem. Windows has detected that you have changed the motherboard and will not operate unless you reinstall Windows on the drive on each new motherboard... One install for each motherboard.
My guess is that you will be fine if you change hard drives or do reinstalls or repair installs of the Windows on the new motherboard.

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Answer Match 44.94%

Hi! I am repeatedly getting the error "Internet Explorer not working" / Windows checking for solution/Last browsing closed unexpectedly , then Restore Session. I went to google to find a fix for this error .I'm being told to Press Window + W key then type in Troubleshooting in the Search box , then enter View All ,then Click IE Performance, then click Advanced etc..... The problem is that when I get to the Search box I start to type in the Troubleshooting and after one keystroke of the T, the computer automatically goes back to my desktop home page. The search engine box will not let me fix this problem. Can somebody help me ? Thanks so much! I have IE 10 and recently upgraded to the windows 8.1 from the Windows 8 about 3 weeks ago.

A:IE 10 stopped Working error / Search engine not working

Are you sure you have Windows 8.1? If you were you would have IE 11
From the Charms bar search System and verify if indeed you have Windows 8.1

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Answer Match 44.94%

About four days ago as of the time of writing this my computer stopped playing sound after a restart with updates installed. That is actually not quite true. The volume mixer shows that it is playing sound, but no actual sound comes out of whatever device I plug in. Speakers don't work, headphones don't work. I know the devices themselves work as I have plugged them into other computers and they worked there, but on this specific computer no such luck. It is not muted. The drivers show that they are working properly. I've reinstalled the drivers anyway. I've set the default device to that of my speakers. I have updated everything from BIOS to Chipset.

After that I tried searching for some clue or advice on the internet to no avail. Then I tried the windows troubleshooter and Microsoft fixit tool. Neither could find anything wrong.

The computer came new out of the box with two sound card drivers installed. Which are IDT High Definition Audio CODEC and AMD High Definition Audio Device. Which are both under Sound, Video and game controllers in the device manager. Under Audio inputs and outputs it shows the following: Digitial Output (S/PDIF) (IDT High Definition Audio CODEC), Speakers/Headphones (IDT High Definition Audio CODEC ), and Stereo Mix (IDT High Definition Audio CODEC). It is the speakers/headphones I want to use as that is my default device. When I click on those the driver is listed as Audio Endpoint and that the device is working properly.

Two things I have be... Read more

A:Computer stopped playing sound after update

First thing, check the Sound Panel, Playback section. Your "Speakers" should be set as the default audio playback device. If it has changed to some other device that could be the problem.

Your PC sound "card" (actually a chip on the motherboard) is the IDT High Definition Audio Codec. The AMD High Def is the audio for HDMI. Which is another issue, if you have an HDMI cable plugged in, Windows will automatically change the default audio playback device to the HDMI.

If the playback device is set properly to the "Speakers", try resetting the sound by uninstalling the IDT in the Device Manager (DO NOT also uninstall the drivers). Then restart the PC and when Windows starts it will reinstall the sound. If there were some Windows corruption with the sound this will fix it.

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Answer Match 44.94%

I've not long had Vista (Home Premium) and the windows media player that came with it used to play the .ts files that I'd exported from my digibox hard drive. Then - for apparently no reason - Media Player decided that it was no longer going to open the files, not even the ones that it had opened previously. It came up with the cood1199 error, but I don't understand why it's stopped playing them as it used to. It's infuriating. I don't want to have to download another program to play them when Media Player should - as it *did* - play them. Is there anything that I can do to get it to play what it used to play?

A:Media Player has stopped playing .ts files

Originally Posted by nick0116

I've not long had Vista (Home Premium) and the windows media player that came with it used to play the .ts files that I'd exported from my digibox hard drive. Then - for apparently no reason - Media Player decided that it was no longer going to open the files, not even the ones that it had opened previously. It came up with the cood1199 error, but I don't understand why it's stopped playing them as it used to. It's infuriating. I don't want to have to download another program to play them when Media Player should - as it *did* - play them. Is there anything that I can do to get it to play what it used to play?

Have you tried a system restore back to when you know this worked or is this to far in the past? Have you tried to play the files with something like Realplayer. I know that you want to use WMP long term but this would confirm that it is a WMP issue.

Also found this link if it helps.


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Answer Match 44.94%

Suddenly I can no longer watch movies. Games play, cds play, audio fine. But I put in a movie and it's like there's no disc here. We've watched movies on it for over a year, so I checked multiple movies that once worked. I've followed the troubleshooting, tried to update driver. The wizard could find no better driver than what is already being used. I DO NOT get an error message. I just don't get anything to show up either under My Computer or in Media Center or Media player. This stumps me. I read somewhere "Security Update for Windows Media Player 6.4 (KB925398)" was a problem but I even went to add/remove programs and couldn't find that particular update, so I couldn't uninstall that. I have a gateway with a tsstcorp dvd +_ rw mlti format double layer drive and Windows XP Media Center Edition.
Thanks for any help.

A:dvd movies stopped playing - games, cds fine

I have an HP a1540n desktop with two R/W CD/DVD drives and two megs of RAM. Recently both drives stopped showing or copying DVDs. When I tiried to copy DVDs I get a message that advrcntr2.dll is not on this system.

I went on the internet and downloaded this .dll and put several copies in various media players and on my Desktop. Still no success. What should I do next and what might be causing this problem?


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Answer Match 44.94%

Found several similar reports over this and MS's Answers forums with no final resolution/fix to problem. Worse they are dated several years ago and nothing current.

I feel I need to emphasize one-time that this problem only concerns the Startup system sound that plays right after warm or cold boots when the system first arrives at the desktop and _only_ that sound. All other system and program sounds work okay.

Up to 1 or 2 months ago for a couple years now the Startup sound has been playing just fine--then I all of a sudden realized it was no longer playing at all. All other system and program sounds/audio play fine.

1. SFC finds nothing needing fixing.
2. Startup sound check box in Sounds tab is and has always been checked though I do not recall when MS made this a security issue protecting it.
3. Talked to nVIDIA and learned nothing new.
4. Talked to Crucial and learned nothing new.
5. Talked to MS and learned nothing new. They are unaware of problem...even though for some it is a couple years old. MS's best recommendation though, which I might still try at some point because "what could possibly go wrong?" is to run an In-Place Upgrade on Windows 7 which supposedly will restore the OS leaving my programs/data and some customizations(?) in tact.
6. Actual Startup sound wave file apparently resides inside a .dll which iirc is threaded here in sevenforums.
7. I also looked through the Registry searching for "startupsound" and found string i... Read more

A:Startup System Sound Stopped Playing...

Welcome to Seven Forums Ratsneve.
Personally I would be thankful at losing the sound. I have all turned off.
But seriously, I don't know what the issue could be. The sound files reside here. C:\Windows\Media

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Answer Match 44.94%

I switched OS to Ubuntu for about a week, LoL didn't run well in Ubuntu so I reinstalled windows 8. When i open playback devices all I have is NVIDIA HDMI Output (port 0) and (port 1), both of which show unplugged and disabled. I have disabled and disconnected devices set to show, but those are all that show. I have reinstalled drivers, reinstalled windows, downloaded Realtek, enabled onboard audio in BIOS, but nothing has fixed the problem so far. When I boot into Ubuntu via USB, the audio works fine.

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Answer Match 44.94%

Every time I try to play music in Windows Media Player no sound comes out of my speakers. I'm not sure if its just Media Player, but I'm fairly sure it's not just Media Player.

When this first started, simply turning the volume up a notch made sound come out. But the sound would stop after a minute or so. Also, it has been making my computer freeze up frequently. I've tried playing music on websites like and my computer locks up.

This just started happening today. I looked for hardware conflicts and found none. The speakers work fine. I believe it must be some sort of Malware.

Here's my Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:48:49 PM, on 7/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet ... Read more

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Answer Match 44.52%

windows xp everything utd ....People can hear me talking using google talk but all sound for my computer stopped after adding the new Monitor. All the simple trouble shooting shows everything mutes ....lowerd levels etc.....have tried rebooting no good.....must besomething simple but I must be too simple to figure it out

A:Sound stopped playing after installing new Acer Monitor.....

7 more replies
Answer Match 44.52%

Hello everyone. I really need your help. I was playing Saints Row 3. And I got crashes occasionally. And I usually got this pop-up:
Display driver stopped responding and has recovered

But this time... While I was playing, I got a BSOD. Check the attachment for more details on it. It's a .dmp file.

I really expect help, and hope someone will help me. Thanks in advance.

PC Specifications:
Windows 7 Professional 64bit
Intel Core i7-2600 CPU 3.40GHz
8GB of RAM
Nvidia GeForce GTX 560
DirectX 11


A:Driver stopped responding while playing Saints Row 3, then BSOD.

P.S. I did try updating my NVIDIA drivers. I was on the newest driver, got crashes, then updated to a BETA driver (newest). Crashes persist.

3 more replies
Answer Match 44.52%

I've had this problem since like 2 years and i havent been able to solve it, yes reinstalled OS more than 15 times, DDU drivers, reinstalled drivers, tried beta drivers, tried old driver, cleaned up the dust inside laptop, windowed, fullscreen game, disabled some services, disabled TDR on registry, delay TDR on registry (it just makes windows freeze for the time i put on the registry, example TdrDelay = 10 sec, windows freezes for 10 when TDR happens in dota), reduce dota 2 graphic settings, ccleaner, advanced systemcare, SFC/SCANNOW , verified files, (There was this time where i was messing with my pc trying to fix this issue where i thought ive fixed it because whenever the TDR happened dota 2 would freeze but it would run again like nothhing happened and i could still play but somehow then it didnt last long)

installed new version of dota 2 called reborn and for some reason it didnt crash for some 2 months and now whenever i play this new one it crashes the whole windows and i need to restart PC

There was a BSOD too where i disabled google chrome hardware acceleration or something like that and when i got to a page like dailymotion my computer froze and i had to restart.

The couple of thing i havent tried is Thermal paste because my laptop is very hard to open GPU wise. but i doubt thats the problem because the BSOD from dota started when i recently bought the Laptop like after 1 - 2 weeks

(Some stuff on the ZIP are in spanish, im from mexico)

A:BSOD playing Dota 2, driver stopped responding, etc .....

Please use the tool again, the zip file doesn't have any dump files.
Also, in your windows partition go to the folder windows. There you can find a folder called minidumps, it is the folder where the dump files are saved. Check if there are any dump files in that folder.

13 more replies
Answer Match 44.52%

Hello there guys, I am having a real problem with my Windows Media Player 11 playing .avi files.

My digital camera records videos and they have played on my machine with WMP no problem at all until yesterday. When I click on the file to play it it says "Window Media Player encountered a problem while playing the file. For additional assitance, click Web Help."

I have had had a good around and I can't resolve this problem. The problem seems to have occured since I installed DivX Player, Codec etc.. (the installer package). Since then I have tried uninstalling it to go back to how it was and also tried doing a system restore to the point before but still the same problem.

Don't know what to do but this problem also effect Windows movie maker, it won't player the avi files in there either, please help.

I am running Windows Vista Home Premium

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Answer Match 43.68%

I've encountered a mysterious problem that has drastically affected my enjoyment of my computer. Please help if you can.

Starting yesterday, I noticed that most video files (about 90%) stopped playing correctly on my computer. This occurs whether the video is streaming from an internet source or played directly from a file on my hard drive.

The affected files are .avi, mpeg, mpg, wmv, asf

When played the files are slow and choppy and the sound is full of pops and cracks. Video files without sound and audio files seem unaffected.

This occurs when files are played through Windows Media Player (10) or RealPlayer (v.10). Quicktime Player appears to be unaffected. The same file will play fine if it has an extention QT can handle.

The files themselves have not been corrupted. I was able to prove this because I can play the very same files remotely with the same programs (WMP10 and RP10) from a second computer on my Home Network.
Also, files streamed from the internet are affected as well. For example if I try to watch a news video or a moive trailer the sound is significantly degraded when played through WMP or RealPlayer.

So, something has changed with my windows setup that is affecting the way the computer handles these files.

I had a virus issue that I dealt with by running many spyware and virus programs yesterday. I don't think it's related but I can't help but wonder
( See Help! undeletable files under SECURITY for more info. )

To fix the proble... Read more

A:Solved: HELP!Video files stopped playing correctly on WMP and RealPlayer

16 more replies
Answer Match 43.68%

I've been trying to chase this issue for quite some time now. Randomly I experience a crash to desktop when playing Battlefield 2. Doesn't seem to have any rhyme or reason, just bam!

The only thing I can spot in the logs is one in system saying: (Happens Everytime)

"The PnkBstrB service entered the stopped state."

There is also one that will show in the app log saying: (Happens once in awhile)

"Faulting application name: bf2.exe, version:, time stamp: 0x4a8d6629
Faulting module name: Memory.dll, version:, time stamp: 0x497ec791
Exception code: 0xc0000005
Fault offset: 0x00001ddc
Faulting process id: 0x600
Faulting application start time: 0x01cd07d8b8b64218
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 2 Complete Collection\bf2.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield 2 Complete Collection\Memory.dll
Report Id: 23819cc8-73cc-11e1-a8f9-000854b19d94"

I've attached the needed dumps as requested. Hope someone out there can help.

Win7 Pro x64
AMD Athlon 6000
Nvidia 8800 GTS x2
onboard sound
cant remember the board.

A:Crash to Desktop when playing BF2. (PkBstrB service entered stopped.)

I found this section from the following user request.

4 more replies
Answer Match 43.68%

After installing it I configured windows 8 pro build 9200 to play at the start up.
It worked. However after activating the op. sistem it no longer plays the start up sound (any idea ?).
Another thing I have no idea is why Microsoft supressed the log off sound.
Who had the brilliant idea to discontinue the log off sound ?
There should be a tweak to bring it back.

A:windows 8 pro build 9200 : start up sound stopped playing

You got the box checked ?

4 more replies
Answer Match 43.68%

Hello out there! I started installing W10 on my old laptop yesterday, now screen shows 32% finished - and stopped. Has not changed during the night. What can I do now?

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Answer Match 43.26%

I ran updates on 4/16 on both this desktop and a laptop. The laptop (Windows 7 Pro) had many more updates but is working fine. The desktop (W7 Home Premium) is having two main issues. I did not set a restore point but I wanted to ask the pros because it has been driving me nuts.

Youtube and Netflix will not play.
At first I thought it was firefox but it is in IE as well. I went through numerous steps in Firefox to try to get it work. I even tried installing the 64 bit version which did not fix it. (Currently it is uninstalled). Both players will load the video, it is buffering but only the first frames shows. If I try to skip ahead normally it locks up. If I go to you tube in IE right now, it will just freeze, possibly because I've uninstalled all flash now. But the issue before was the same, the video loads just not advance the frame. I did not do additional troubleshooting in IE as I haven't used it in years just was testing.

Next some programs will not load even though they execute. This does not coincide exactly with the updates as it started happening on the 19th.

For example, Steam will execute (from start menu) but it will not launch.
Also, my favorite game-- a short cut on the desktop-- will not launch. It will also not launch from the source on C:. It will flash a second of it's launcher and usually a screen immediately loads but it also just sits in the Processes screen. I tried launching as admin and disabling antivirus. It is like I'm being p... Read more

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Answer Match 42.42%

I just put it(it's on a usb stick) on a PC today and it's activated

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Answer Match 42.42%

My usb gamepad stopped working suddenly and never work again in this computer

I tried the gamepad in other computers and it works good, but not in this computer, I tried to reinstall windows several times, install all kind of drivers, I tried to configure it in different ways and its not working yet.

I get error code 43 all time in this computer.

any idea how can I fix it?

Thank you

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Answer Match 42.42%

I have used "Data Execution Prevention" (DEP) listing my ACDC file viewer. I listedACDC because after it completes normally each time, there is an error message that says "Application has stopped working." I no longer want to see this error message.I use ACDC 7 for viewing and editing graphic files, here with this Windows 7 (64) system.

I usually select files with Windows Explorer, and they open using ACDC.

When I close the last file viewed, I get this error message that says "ACDSee 7.0 Application has stopped working"Installations of this ACDC on other Windows 7 computers do not have this issue. So I need to resolve it.

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Answer Match 42%

Hi, I have a Sony SVE1711X1EB. I upgraded to windows 8 pro and now my blu ray drive doesn't work. The model is Matshita BD CMB UJ160. In device manager there is an error message "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
I have tried driver update but it is up to date so I am at a loss. Not technically gifted so wouldn't have a clue where to start looking for a solution. Any ideas for a novice?

A:Solved: Matshita BD CMB UJ160 stopped after upgrade

8 more replies
Answer Match 42%

Vista Ultimate 64-bit, ASUS Rampage Formula motherboard, USB mouse and keyboard connected in back ports.

Two things happened: Avira antivirus warned me of some threats which I either ignored or deleted. Windows Update had some updates ready (although I'm not sure if it updated).

I turned off my PC for a couple of hours, turned it back on and realized that my USB keyboard was not working on the password screen.

I eventually unplugged it from the back and plugged it into the front, where it worked. However, my USB mouse did not work when plugged into the second front port, nor did it work when plugged into the front port in which the keyboard worked.

I accessed System Restore using my keyboard and restored to one day previously. When it finished, both keyboard and mouse worked, although I got a pop-up message alerting me that the "drivers for your device could not be installed." When I clicked "OK," the mouse stopped working again.

I have checked BIOS and both mouse and keyboard are recognized, so it does not appear to be a hardware issue.

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Answer Match 41.58%

So I flashed the bios shut my computer down replaced the cpu and added a new hard drive today. When I tried to start it, it did not work it just showed a black screen. It didn't even post so I got worried and tried putting the old cpu back in and disconnecting the new hard drive and it still did not work. After a bit of time I figured it must be the bios because i never tried starting it after I flashed the bios, i just went straight to putting the new components in. I even tried another monitor to make sure that hadn't failed for some reason.

After a few hours i tried starting it again and it went to an odd screen which I think is the post screen but it skipped the one with the gigabyte s series logo. It said some things about looking at IDE devices but couldn't do anything, but it did let me go into the bios and look around. I couldn't see anything wrong but I set it to optimized defaults anyway and it started normally, but when I tried restarting the optical drive just kept making noises like it was looking for something and I even tried opening it and putting the windows disk in but it just kept skipping over that. So I waited a while and checked it periodically but nothing happened until now when it just started again and yet again it skipped the normal gigabyte S series logo thing but it started fine.

I still have the new hard drive disconnected, the different monitor connected, and the old 5600+ back in place.
If I remember correctly can?t y... Read more

A:Upgrade and bios flash stopped computer from posting

I'm sorry if this is considered a double post, and sorry for making the first post so awful I know a lot of people seem to hate that.
So I took out the cmos battery then after a few tries I got it started and reverted from the FHk bios to FHe and it started just fine except it did say post error and then had the option to set it to default, so I'm guessing it was just the bios flash not the hardware.

I need to try to restart it again and see what happens but if it works then I have a new problem, Gigabytes site says I need the FHk bios to use the 720 but now I am afraid that the FHk bios wont work for some reason. What should I do? Should update the bios to the new version and hope it works or is it some kind of Gigabyte conspiracy to make me get a new motherboard?

3 more replies
Answer Match 41.16%


hope someone can help as the only solution to the following problem that i can see is a full reinstall

I recently update Zone Alarm to the newest version - no probs there.

Since then I can no longer FTP or Remote Desktop into my pc at home from work.

I have a netgear DG834G and all the port forwarding is correct (remember this was all working before the upgrade)

Windows Firewall is off.

I have some freeware that shows active ports and I can see that the Remote Desktop port is "listening" and I can also see it from the web when i used

I have spent hours going round in circles and am getting nowhere fast.

This is how i have been testing:

Firstly I connected via VPN to my work PC and then tried remote desktop back into my pc via the internet address ( I know this works as I always do this to test the connection) It will not allow me to connect wither FTP or RD

I then tried a vpn into my work pc from my laptop at home and then remote desktop back into my Desktop PC. This works ok so I know that the port forwarding works for FTP and RD.

When I check the active ports I can see that the RD port is try to establish a connection but it just will not allow it.

I have tried everything that I can think of within the ZA settings and it makes no difference whatsoever.

In the Log I can see that the RD connection is trying to be made but it says that it is blocking it but I can't for the life of me see how as I have... Read more

A:Zone Alarm upgrade has stopped Remote Desktop and FTP connecting


4 more replies
Answer Match 41.16%

Yesterday i reinstalled windows 7. I had no errors at all but now when i launch my computer i get errors like: skype has stopped working, ovi suite has stopped working... Also Firefox, Opera, Chrome, and Nero "stops" working as soon as i launch them. The only program that works is Internet explorer. Im not sure which program caused this because after Installation of windows i installed a lot of programs. Any way i could check which program causes this wierd "has stopped working" thing? Or maybe its something inside windows? By the way ive tryed system restore but it has no restore points .
Help me please

A:EVERYTHING has stopped working.

Have you tried looking in 'event viewer' to see what may be the cause?

7 more replies
Answer Match 41.16%

I run IPX and TCP/IP on five computers. Suddenly, IPX has stopped working on one laptop on both the wired and wireless connection. I've tried removing IPX and reinstalling. I've tried removing both the wired and wireless ethernet and reinstalling. I've shut down the firewalls on all systems with no change in result.

I have temporarily set up NetBEUI as a stop-gap measure until I can figure out what's wrong with IPX.

I need suggestions on troubleshooting IPX.

A:IPX Stopped Working

8 more replies
Answer Match 41.16%

First off,hello and thank you for your time.

Almost all of my games I try to play keep crashing into " .exe stopped working". I can run them, but about 10 minute mark (most of the time even sooner), they just crash and say that. I tried reinstalling them, different games and almost all of them do that. In some cases I just get to the menu and when I start playing they just drop. Even those that didn't do that before, I have been playing them for about a hour for example and now I can't do that. I just don't know what to do.

Thanks for any advice.

A:.exe stopped working

Hi and Welcome to TSF!

Are all of your drivers fully up-to-date? Including the video driver?

10 more replies
Answer Match 41.16%

Well let's try this last thread wasn't even centered around copying dvd's, I was just ripping them to my computer so I could put them onto my mp3 player and delete them short after.The transmission or resale of copyrighted material without permission is illegal, not the transfer of material from the owner for the owners use...but it doesn't matter, that's not what my question is about.

Any who, whenever I pop in a dvd and try to open it with NVDVD (Nvidia dvd player) it says, "This disk contains DVD content. The files may be encrypted and therefor not be playable using this player. Please switch to the DVD player to play this disk". But I've been using NVDVD to watch dvd's ever since I got the I must have lost a file or something in the copying process . I've tried other DVD players and none of them are able to play the disks. Any advice is appreciated...thanks!

-Gus H.

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Answer Match 41.16%

Good Day

Last night I started to get a pop-up window saying "DWM.Exe has stopped working correctly. Windows will close the programme and notify you when if a solution is available"

I did an internet search for the problem and besides sites telling me to buy their fixer programme, the only sensible advice was to restore the computer to the last restore point date.

Is this an acceptable and permanent solution and is it the only solution. Will it fix the root cause of this problem?

Running Win7 64 Bit.



A:DWM.EXE Stopped Working

It will be the same thing as shown here:

What is dwm.exe And Why Is It Running?

10 more replies
Answer Match 41.16%

OK, I have just noticed that my del key no longer works, and i don't know why. I remember it working a couple days ago, but now it doesn't.

I thought it may be a keyboard issue (I have a logitech wireless keyboard & mouse) but reading the forums, another user suggested trying the on-screen keyboard to check.

I checked using the OSK, and the del key doesnt work on that either.. so I don't believe it is a keyboard or keyboard software issue..

Would anyone have any suggestions? It is not the end of the world, but it is rather annoying.. you don't realise how often you use it for things until you don't have it.

NOTE.. I restarted windows, and discovered that the Delete key DOES work at the initial login screen, but once windows has fully loaded up, it stops working.. not sure how that is relevant, but am sure it is.

A:Del key stopped working!!

Make sure Numbers Lock is on. First of three lights on most computers.

5 more replies
Answer Match 41.16%

I can't switch programs using Alt-Tab. Also, clicking the icon of a running program in the taskbar doesn't work either. When I click a taskbar icon, it just flashes the icon and title bar of the program 7 times and does not bring the program to the front.

I'm running Windows 7 x64. I ran sfc /scannow and it found no problems.

I read a post on this forum that described a similar problems, but none of the proposed solutions worked. Anyone have any ideas?

A:Alt-Tab Stopped Working

This possibly sounds a little strange but try switching your laptop off, removing the power adapter and battery for a minute and then switch it back on and see if it works.

You could also try tapping the 2 Windows, Shift, CTRL and ALT keys to make sure none of them are stuck down a little, if they are these will cause adverse affects.

Last thing i can suggest at this stage is remove any peripherals you have connected such as an external keyboard or mouse and see if the problem persists.


3 more replies
Answer Match 41.16%

When I press the Finish button of the the Windows XP Pro (SP1a) Automatic System Recovery (ASR) Wizard to create a backup file along with the associated diskette, I get the error message:

The files for the recovery diskette could not be created.
The operation was aborted.

This is even before ASR goes through the usual steps of checking which volumes are mounted, creating the list of what's to be backed up, and doing the backup. It's only after the backup is completed that it would ask for the diskette to put the several files on there.

The diskette drive A: is working just fine. The Accessories > System Tools > Backup utility otherwise seems to be working just fine, for example, in creating a backup of the SystemState.

But five days ago I had no problem making an ASR backup set and associated diskette! So something has changed that caused this
different result.

I emphasize that this is with XP Pro, and not Home. And it worked before.

I've found nothing relevant in the Microsoft Knowledge Base -- just one article about the same error with ASR in but that's in XP Home, which doesn't actually support ASR.

I did find one thread in microsoft.public.windowsxp.security_admin about the same error with XP Pro, but the only suggestion there concerned moving the pagefile back to the system drive C:. My pagefile is already on C: and has always been there.

I can tell you this: I had installed Roxio Drag-to-Disk (formerly known as DirectCD) yesterday ... Read more

A:ASR stopped working in XP Pro

Check this article to see if applies to your issue:;EN-US;302700

3 more replies
Answer Match 41.16%

I have an Optiplex 170L tower with a 2007FP display, running XP SP3.  (Yeah, yeah, I know ...)
I have always had the USB hub on the display connected to the tower to make using flash drives easier, since the tower sits on the floor at my desk.  Suddenly, Windows has stopped activating the hub.  Even worse, it thinks the hub is "new hardware" but refuses to reinstall it.  That damned "new hardware wizard" thinks it is a "USB Device" rather than a root hub and even manually pointing it at the folder where USBHUB.SYS is located doesn't work ("this location does not have information on your device").
I know the driver isn't corrupted because it runs for all the other USB root hubs on the tower.
I also already tried the trick of uninstalling all the root hub drivers (except for the one that has my keyboard and trackball connected to it) and rebooting.  All the USB hubs on the tower get reinstalled as "new hardware" and then the wizard can't find the driver for the hub on the display.
The only thing I could think of is that maybe Windows wants an .INF file specific to the display hub (although why it didn't before is a mystery) but I don't think such a file exists, nor am I well-versed in creating those.
Any and all ideas are welcome ... this is becoming maddening.

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Answer Match 41.16%

I've been seeing IE has stopped working more and more frequently. Today I've seen it twice. Other than changing default browsers or going back to version 8, can anything be done to fix IE9 so it will stop closing?

Duchess (Gloria)

A:IE 9 Has Stopped Working

Hi Duchess,

My name is Mekh and I work for the Social Media and Community Team at Dell. Other than the two options you have mentioned, one other way is to Restore IE to Default Settings.
Check the below KB article how how to reset IE.
Internet Explorer - Reset

Hope this helps.

Dell Social Media Responder.

5 more replies
Answer Match 41.16%

OS - Win XP Pro SP3
CPU - Intel P4 3.20E GHz
MOBO - Intel D875PBZ
RAM - 3 GB

I was leaving my USB hub hooked up all the time. Everything worked fine and then suddenly the hub wouldn't work anymore. It works on every system I try it on except this one, including laptops and my husband's system.

If I plug directly into the system USB connection it works just fine so I'm thinking that I have a corrupt or missing driver here.

Any suggestions or ideas?


A:USB 2 Hub stopped working

Does the External Hub show up in Device Manager?

4 more replies
Answer Match 41.16%

I am stuck with this problem where I get the error message about "dwm.exe has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if solution is available".

Anyone else got same issue? and/or has some way to solve it?
Thanks in advance.

A:dwm.exe has stopped working

Please post complete specs on the computer producing this error message, and the version of Windows it is running. Is it Win7 SP1 as in your profile??

Just found this; try this and see if it works for you:
What is dwm.exe And Why Is It Running? If not, we'll need your computer specs to assist you further.


4 more replies
Answer Match 41.16%

I got this problem that a huge amount of my programs on my computer keep on stopping to work.
I can't turn my Norton AntiVirus2010 on.
I can't turn Steam on.
Lots of Itunes stuff has stopped working.
The only real programs that do work are World Of Warcraft and Firefox.
Please help fast.
I've tried the sfc /scan thingy.
Is there any more options?

A:('' has stopped working)

First run an antivirus scan
Download and run malwarebytes

Then right click on taskbar, bring up task manager and make sure that your memory is sufficient and working properly.

Do a clean boot.

3 more replies
Answer Match 41.16%

Just today, I started getting notification in a pop up box:

IE has stop working.

A problem caused the program to stop working correctly. Window will close the program and notify you if a solution is available.

And this is followed by actual closing of the current program on the screen. This does not pop up on all sites...just seemingly on selected ones including on line banking, live mail and yahoo mail... to name a few. (luckily Vista Forum site is not affected)

I ran MSE twice and came up clean. No malwares. The only software I installed prior to onset of this problem was Flash player 10..which I have since deleted to no avail.


What happened?

A:IE has stopped working

The 64 bit IE 9 has issues , how bout trying the 32 bit IE instead ?

8 more replies
Answer Match 41.16%

Last week I was experimenting with ripping dvds and it was working great. However, after ripping 2 or 3 dvd's onto my backup hardrive it stopped working. It said that I needed to have a dvd player open in order to get through the encrypted I though okay no problem, I'll just use NVDVD player like I always have. But now a message pops up telling me that the disk is encrypted and must be opened using a dvd player...even though NVDVD is just that, a dvd player. Now I have tried 3 other dvd players and none of them work. I thought maybe I lost some codecs so I downloaded the K-Lite Mega Codec Pack. This did nothing for dvds. So any idea what I'm missing ??? I plan to reformat soon, so I guess this would just be another reason to do that. Thanks!

-Gus H.

A:DVD's stopped working...

6 more replies
Answer Match 41.16%

I have Windows XP, and my tab key stopped working. I can use it with the Alt. key to switch between windows, but I can't use it to tab in a document or to move from field to field. Does anyone have a suggestion as to what I should do? Thanks.

A:Tab Key Stopped Working

6 more replies
Answer Match 41.16%

hey i have a built in mic in my laptop and it stopped working i think it because i deleted real tek by acciedent but i just wanted to make sure so i came here to ask some more professional help my laptop is a acer and it runs on vista

A:my mic has stopped working

If you - right click My Computer, go to Properties, click on Hardware tab, click on Device Manager, and in the Device Manager window see if there are any Yellow question marks there saying what drivers are missing this will tell you if the driver is as you suspect has been deleted.

2 more replies
Answer Match 41.16%

I bought and downloaded the game Resturant Empire last night, and when I tried to play it, I keep getting the following box.

re.exe has stopped working

Can someone help me? I have already contacted the site I bought/downloaded the game from, and no response yet.
thanks for any help

A:re.exe has stopped working.

uninstall the program
Run the setup as an administrator
Right click the setup file>click "Run as Administrator"
see if this fixes the issue

7 more replies
Answer Match 41.16%

Hi, yesterday night I was using my lap and had no problems, but today morning I turned it on and windows didn't boot, instead it went to a black screen with a flashing "j"
I don't no what to do and I would really apreciate if my lap can be repaired without erasing the HD


Windows XP SP 3
2 HD
Toshiba Satelite M105

A:XP stopped working

Can you get into Safe Mode? Keep tapping F8 on boot up. Select Safe Mode and hit return.

14 more replies
Answer Match 41.16%

Client keeps getting the IE stopped working message.
We did a "Reset" of IE through the Control panel.
We uninstall IE 11 and have IE 10 installed. But it also get the error.

Error log states that there is a error with Kernelbase.dll in C:\Windows\sysywow64
I have seen "Fixes" to remove this file but then there have been postings about it being a system file and NOT to remove it.

Is it safe to delete or rename this kernelbase.dll file?

I see a lot of REGISTRY Cleaners out there that say they will clean up this error, but I do NOT trust the cleaner?
Will CCleaner solve this issue?

Or is there a GOOD SAFE remover for this error?

IE will not stay running but we do have Chrome running. The client is like me he does not want anything but IE for a browser.

A:IE 11 and 10 stopped working

6 more replies