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XP Problems: Slow to load, DLL broken, freezes, modem problems the list goes on..

Q: XP Problems: Slow to load, DLL broken, freezes, modem problems the list goes on..


thanks for taking a look at this I hope you can help.

About a week ago my comp was running fine and I had no problems. I was using Win XP Pro on my Advent 6414 PIII 1.1 GHz laptop and was using AOL to connject to the internet. I had Anti Virus guard working there too and thought things were ok....

I upgraded the AV Guard but halfway through the setup i had to turn the computer off.

When I started it up on Monday, there was a progress bar at the bottom of the screen consisting of really chunky white bars.

The XP screen hung there for ages and when it did finally load, the programs running were prone to freezing. Specific symptoms were the Display Properties panel locking up and then saying there was a WIN32.DLL error (Not Responding) and that it had to shut down. The desktop picture froze and each subsequent time i tried to start the computer it took longer and longer to start. The programs hung for longer and froze earlier and it got to the point where I lost everything. I had to reformat the entire hard drive and re-install XP.

Surely this would have cured the problems despite wiping out my extensive and dare I say excellent music collection..aaaarrghhhh!!
Alas it did not. i have re-installed XP only to find similar re-occurrences of the same problems...programs slow to load, Explorer locks up (the start menu is the main one) and now the pictures that I loaded for my desktop are being halved each time i start up.

I learned my lesson and now have Norton Anti Virus 2005 running but it has found nothing. I installed AOL from CD and also a modem for my Nokia 6310, again from CD and all seemed ok but it is acting up again.

I had to download the modem driver for my SmartLink HAMR 56k Modem so I could connect to AOL. Since I have done this though, it connects at random speeds from 2600 to 48000 bps. I have spoken to the AOL people in India(!) and they say it is a problem with the phone line and i need to turn up the gain on the line from the provider. However, a friend uses the same line and has no problem. i can only assume it is a software glitch then...

I read another thread on a different site saying that somehow the BIOS might have been affected and reverted to an auto mode which eats memory but I have no idea. i'm technically a newbie, but I thoght that a total re-format and install would solve the prob. I guess not!

Please please please help me out!

Kind regards,


PS If you know how I can edit the Flash settings on my DVD player as well to make it region free I'd appreciate that too! Though that really isn't a priority at the mo!

A: XP Problems: Slow to load, DLL broken, freezes, modem problems the list goes on..

How much do you know about installing XP?
And, what options did you select during the process?

(No, it's not a simple, linear, process.)
First of all, if you wipe the drive you should do it properly. That is, you get a copy of the Disk Manager software from your hard drive's manufactuer and you use THAT to wipe the Hard Drive from a boot disk. Low-level format the drive, which means you write zeros to the entire drive including the boot sector. That gives you a truely blank drive.

Then when you do the XP install, windows thinks the drive is "Virgin" and does a complete partition and format. No information is retained.

If you wanted to be faste (but lazy) about it, you could just delet the partitions on the drive and then make new partitions, and then install Windows, but let's be sure we've done everytyhing we can to start with a blank slate, shall we?

But you're not done yet: You need to get the device drivers from your PC mfg's website. Otherwise, all the drivers that XP doesn't have aren't there, and your hardware is in "Default" mode (if at all).

NOTE: Before you start to do any of this, check with your OEM to see if they have any special "Non-DOS" partitions on your model of laptop. If they do, all this is for naught: You'll have to get them to put those partitions back on your machine before you begin re-installing.

Compaq did this a few years back to a number of their models, and it was a huge headache to ITs everywhere.

2 more replies
Answer Match 76.02%

I am experiencing a wide variety of system failures: ranging from slow startup, hardware failures, system freezes and a host of others. i have tried all necessary troubleshooting but to no avail. windows update are downloading but will always fail to install completely or hangs up midway. Pls i really need help. Regards.

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Answer Match 69.72%

i have a conexant hfc v90 56k data fax pci modem. i have a very hard time connecting to the internet. compaq worked on it for a year and never fixed it . this girl i ran into was looking for a difrent problem and asked me if i had a hard time connecting. she moved the modem from com1 to com2 and she moved something else to com2 that she said should be on the same port. then i had to reformat and back to square one. after she moved the ports it worked great connecting and the download more than doubled in speed. now it is back to downloads less than a 33.6 modem. i dont know where to change it. any ideas what im talking about thanks.

A:slow modem problems

Hi, scrapcity and welcome,

You might check the Compaq site to see if they have new drivers....the com port isn't going to have any effect on the connection speed....sometimes telephone lines can though...sometimes, I can connect at 50,666 all day long, and other days, I'm lucky to hit 33,600....rain plays a part sometimes as well....

You might also check in your modem settings in the control panel, modems, properties and set your maximum speed higher....

Also, call your internet provider and make sure you have your dial-up configured to their needs....

3 more replies
Answer Match 69.3%

Hey I've been having major problems with my Laptop.
Every ten or so minutes when my McAfee 2010 security suite disables real-time scanning it'll re-enable itself causing a lot of alarming pop-up boxes which is slowing my computer. Not sure whats causing it but it seems like malware.
Next theres this process which starts at windows start-up (DivxUpdate.exe), I don't think this is actually a part of divx. I've read somewhere that it is a form of autorun malware, it consumes 99% of my cpu majorly slowing down my computer, I think I may have similar malware on here that are problematic.
Also my firefox frequently say that there's an unresponsive script which temporarily freezes my whole computer and when I finally manage to get to task manager I have to end the process which seems to be using a regular amount of cpu and memory.
I made a topic exactly 1 month ago but nobody answered so I thought I'd make a new one seeing as the problems are progressing and building up.

Thanks for any help I'm provided with.

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Answer Match 66.78%

I want to set up my modem so that it automatically loggs off if there was no activity for say 15 minutes. I thought I did this through Control Panel / Modems / Properties / Connection and ensured that the box is checked next to "Disconnect a call if idle for more than ..." However, it doesn't seem to work. It only disconnects after 3 hrs & 58 mins or 3 hrs & 59 mins (4 hours essentially).

I was getting errors in performing the diagnostic check (within Control Panel / Modems) on an older modem (Diamond SupraMax 56i PCI, about 2-3 years old), so I thought there was a problem with it. I replaced it with a Best Data 56HP92-PCT. All seems to work now (diagnostic check ok), except for the speed.

Before with my old modem, I was getting connected at around 42K-49K. Afterwards, I am sometimes getting on at around 12K-30K with big performance problems. Redials won't solve the problem. Before my ICM (Internet Call Manager) would download messages at around 19KB/sec. Afterwards, it was 0.6KB/sec.

Another indicator of problems. The little network icon that shows at the bottom right corner after modem login, the one that has two little computer screens, lights up (seldomly) in a "flash" like manner instead of remaining constantly lit during a download process.

I was also wondering with all of the PIF viruses going around now, my Norton AntiVirus is working overtime to protect my incoming mail from infecting my computer. I seem to get about 10... Read more

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Answer Match 66.78%

The Internet on our westell modem model 6100; would cut out. It would flash on then flash off. And sometimes it would turn red. We have a asante rotuer coming off of the modem and thats how i would connect. But since i moved my computer back upstairs I am now connected threw our Belkin wireless router model F5D8230-4 v2. So the modem hasn't screwed up lately since i moved upstairs. But now our Belkin is. It will reset like atleast 15 times in one day. So thats very frustrating to deal with. But now the internet has gone very slow. I have no idea why. I "restore to default" on Belkin and Westell. And there both slow, and the Belkin is still reseting. my ISP is frontier. I am getting a new Belkin wireless router/modem in one, model F5D8236-4. I am also connected threw Ethernet and when I connect with my iPod on to the Belkin router it is slow!
So if you need anything thing to assist you in helping me just tell me.

A:Westell Modem, Belkin Router, Slow internet problems

I am on Windows XP

2 more replies
Answer Match 65.94%


I wasn't sure if I should put this under malware or vista...

For a couple months my computer has been extremely slow to do anything 70% of the time, including simple things like open a folder, play an mp3, open control panel, etc. It has occasionally had periods (several days in a row) where it will run really loud for 5 seconds before shutting down and restarting on its own. When it does this it does it consistently every 45 minutes. Then it will go a week or so without doing that all on its own. (I have been good about keeping the vents clean and blowing out the interior).

But last week, sister in law came in from Miss., and used facebook a great deal(that's the only change we can think of), which we've never used, and the computer went nuts. Now it freezes anywhere from 30 seconds to 10 minutes after starting in normal mode. The power button has to be held down to shut it off and then pushed again to start again. It starts and runs fine in safe mode with networking, no problems. But starting up in normal mode now, it consistently has a problem starting either 4 or 5 times in a row, each progressively worse, with windows wanting to do a startup repair on the last one, before finally starting successfully in normal mode, only to freeze shortly thereafter. It will freeze whether we're doing anything or not.

I have Trendmicro antivirus and their help site told me to run Hijackthis which I did and then it suggested posting that log in one of these for... Read more

A:computer freezes, slow, and startup problems

I'd use these free programs:

mse antivirus (uninstall present one)

8 more replies
Answer Match 65.94%

Please can someone help me??? Tearing hair out - and I don't have much!

Out of the blue, for no apparent reason, my problems appeared despite having up to date Norton AV and firewall.

Symptoms: very slow to load programs, extended periods of frozen screen
sometimes requiring a shutdown to restart. Now the computer will not install windows updates and will not now reinstall Norton - which was disabled with the original problem. When typing - in MS Word or web page forms - the cursor moves randomly around teh screen. I have to reposition it where I was, type a few words, and it's off again.

Definitely seems like a virus but neither Norton nor AVG or ad-aware have discovered anything untoward.

Sorry for the length but I would be really grateful if anyone can suggest a solution or indeed what the proble is.



A:Slow running, freezes, installation problems

Do u have any other antivirus? I would prefer Kaspersky Antivirus. I found this antivirus and NOD 32 the best till date, and are also very less system resource hungry. Norton cannot compete with these antiviruses and is very heavy.

U can also post ur hijack this log (use hijack this)

3 more replies
Answer Match 65.94%

Recently, (ehh, more like around January..)
I updated from my Acer-based Vista Home.. not basic but the other one
But anyways, I formatted my computer, I edited my partitions; made the system's HD bigger than the second one because I just need that for back-up.
And then basically, I reinstalled everything I needed except useless Acer **** that I had beforehand.
Now, I have a clean Windows 7, correct?
Yeah, no.
It's either that the Windows 7 was infected; not genuine; pure bull**** trojan etc..
Or, it's something I downloaded while I had Windows Seven.
At first, it was mouthwateringly fast.
No lag, all games ran smooth as ****.
Five months later (about a week ago)
I downloaded a couple o' apps for my MSN Messenger which I think may have been the cause to my computer's stupidity lately..
and NudgeMania
Well, basically, MD lets me !imitate my contacts, and NudgeMania, well, unlimited nudge spam.. lol.
Pretty much useless programs without a purpose
But anyways, I downloaded this, and had to system restore several times because of just nudgemania
so I stopped using that.
And then MD.
Yeah, I don't know why I didn't think of using a system restore , but
after I installed it, my computer lagged HEAVILY.
I'm not talking "oh my ****ing god, d2jsp is taking 20 seconds when it usually takes 2 (yeah, this was also happening to me though) to just load the login page.."
I'm talking more so like.
"Hey, I'm go... Read more

A:extremely slow at start up + freezes + other problems..

6 more replies
Answer Match 65.52%

Hi there,

My Laptop is ill. A brief history over the last 2 months:-

My laptop started crashing which I believe was the Blue Screen of Death. It was so bad it was doing it after 10 seconds of use, and then during safe mode. Suddenly, after some attempts to restore and virus scans its stopped. And the laptop is seemingly running OK. However, I am having to use it carefully, running one prog at a time and giving ample time to set up.

The laptop, without question, is running very slowly. It currently takes approx 10 mins to load and begin using everytime. I currently have little hard disk space as I have today downloaded a lot of photos but prior to this it was very slow. The one major side effect I have noticed since it started working again all of a sudden is that when I use CC Cleaner (every 2 days or so) it 6gb of Windows Error Reporting to delete. Now, my computer rarely crashes now so I dont know when or where these reports come from. They are so regular though I'm sure it cant be any good.

Anyway, something is up. What it is, I'm not sure.

Any help gratefully recieved.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:05:28, on 16/06/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16446)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast5\A... Read more

A:Very Slow Load and Windows Error Report Log Problems

hi there,

still having issues with computer. this morning had 2gb of System - Temporary Files to delete using has not crashed recently so unknown when these temporary files are happning ?!?!?

any ideas at all?

many thanks for having a look


2 more replies
Answer Match 65.52%


My internet has begun to slow down lately. Page loads and transitions have been taking 10-15 seconds at times when they are usually "instant". I can't figure out why; I haven't really been doing much lately except browsing yahoo and youtube and normal stuff. I haven't installed any big programs or anything that would slow my entire computer down. I've also noticed increased lag in Counter-Strike. My brother has had more unsupervised time lately, when I'm not home, so I don't know where he goes or what he does. Although, I've run virus scans and stuff and they've been relatively clean, but for all I know it could be something more complicated than a little bit of malware. I'm confused as to what might be the problem. Any help would be great. If you need info on my computer or network let me know.


A:Solved: Slow connection/page load problems

Well, I'd certainly be doing some complete virus/malware scans. Try an on-line virus scanner like Trend Housecall and also maybe Malwarebytes' Anti-Malware.

1 more replies
Answer Match 65.1%

Everything slows down out of nowhere for no appearent reason, then sometimes go back to normal. IE redirects to other pages, if you try to search from IEs search box it goes to the page cannot be found screen. System will sometimes freeze up. Online virus scans do not complete.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Compaq_Owner at 0:24:56.45 on Fri 05/01/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.503.169 [GMT -5:00]

AV: Norton AntiVirus *On-access scanning disabled* (Updated)
FW: Norton Personal Firewall *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Linksys\WMP110\gtwpssrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Motive\Mcc... Read more

A:System slow downs, program freezes, IE problems


Apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

Before we can continue, please post a fresh DSS log back here

2 more replies
Answer Match 65.1%

When I first purchased my computer; a Gateway computer, it was quick at downloading large files (300-400 kb/sec) now it downloads at less than 100 kb/sec

Also occasionally my computer will freeze and more frequently my computer will drop it's connection although the signal strength will say from 95-100% (I am using TrendNet 54mbps Wireless Adapter Configuration Utility)

Here's my HiJackThis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:18:39 PM, on 12/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\\agent\mcdetect.exe
c:\program files\\vso\mcvsshld.exe
c:\progra~1\\vso\mcvsescn.... Read more

A:Problems with my PC (freezes, unusually slow, drops connections)

You might not have a malware problem. There's a "batch" of general fixes & checks that you can do.

run chkdsk /r
check event viewer
check device manager for flagged devices (make sure to check "show hidden devices")
download, install & run "speedfan" and check your temps

6 more replies
Answer Match 63.84%

I installed windows 7 x86 on a older Toshiba satellite 1905-s301 laptop. It runs fine and it told me I could install the driver for xp in compatibility mode but im not sure how to do this. Also the laptops video card doesnt support directx 9.0 so i cant run aero is there any way around this?? Im not even sure if I want to turn it on because the laptop would crawl but I would like to get the message out of the message log down on the windows bar.

A:Problems with HCF PCI modem drivers and display problems with a older laptop

6 more replies
Answer Match 63.84%

These are the scans from PANDA & DECKARD. Still can't update with MS updates - depsite PANDA supposedly finding viruses and cleaning - and cursor still with a mind of its own.

Deckard's System Scanner v20070426.43
Run by Chris on 2007-05-21 at 12:28:26
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
18: 2007-05-21 11:28:35 UTC - RP18 - Deckard's System Scanner Restore Point
17: 2007-05-21 09:25:56 UTC - RP17 - Software Distribution Service 2.0
16: 2007-05-21 09:14:57 UTC - RP16 - Software Distribution Service 2.0
15: 2007-05-19 10:28:42 UTC - RP15 - Software Distribution Service 2.0
14: 2007-05-18 14:42:01 UTC - RP14 - Software Distribution Service 2.0

-- First Restore Point --
1: 2007-05-15 13:10:07 UTC - RP1 - System Checkpoint

Backed up registry hives.

Performed disk cleanup.

-- HijackThis (run as Chris.exe) -----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 14:26:24, on 21/05/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\system32\svchost.e... Read more

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Answer Match 63%

Please Help, I am having major computer issues and downloaded Hijack This but not sure what to delete to help my problems and what to leave. Computer had major spyware, malware, virus issues over past several months...did full system restore and redid all software in still having issues - biggest problems seem to be: 1) programs sometimes will not load giving error messages about a file missing, etc. and 2) visually things disappear on the screen, icons, start menu etc, will become fuzzy colored mess like static unfixable unless I reboot computer...also when writing or reading emails or word files lines of text will just disappear, the email or document is still there and if I highlight the blank area and change the text color it will reappear...this is the weirdest things I have ever had happen to my computer. I run my entire at home business on this laptop and need to get control of it fast, please help in anyway you can. I run the most up to date version of trenmicro antivirus and anti-spyware but it doesn't seen to be helping.

My log file is below:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:26:18 AM, on 3/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDO... Read more

More replies
Answer Match 63%

Can't get my mouse to move a lot of time in past 2 days, things are downloading really slowly, and there is an issue with the sound.. here is my hijack this file:
Logfile of HijackThis v1.99.1
Scan saved at 1:48:49 PM, on 6/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\TweakNow PowerPack\RAM_XP.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotra... Read more

A:mouse problems.. slow computer problems...sound problems

Hi caroline123

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers. If you still need help please follow these instructions

1. Download combofix to your desktop from 1 of these locations

2. Double click combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log in your next reply

Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Required Logs

a new HijackThis log
an update on system behaviour

5 more replies
Answer Match 61.74%

I bought an Emerson Swithchoboard about three or four months ago. It has been real helpful up to last week. Since then the modem light is dimly lit even when no one is connected to the computer. It doesn't seem to work either. Also it seems that my Modem speed has started changing too. It is a 56k and sometimes after connection it will say it is a 44 or even 53 sometimes and I can't get on the internet when it is connected sometimes. Please could someone help me.

A:Problems with Emerson Switchboard and Modem problems

Well a 56K modem never connects at 56K - it is limited to 53K by the FCC I believe. And then its affected by line quality, number of devices on the line, the ISP and several other factors.

If possible, disconnect the switchboard and see if the modem works then. If it is the only thing plugged into the phone line Nothing on the same line anywhere in the house) and it still doesn't work then its either the physical modem or software (drivers or windows). If it works then it may be caused by the swtichboard or by having too many devices on the same line.

1 more replies
Answer Match 58.38%

I have had this computer for 6 years last year it said i had a few viruses now after she runs slow takes for ever to start up barly loads a page i have taken her to get tune ups and up to date gear but she is still sooo slow i need help i cant afford a new computer i have saved everything to disk Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Sempron(tm) 140 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 1
RAM: 2814 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430, 256 Mb
Hard Drives: C: Total - 293999 MB, Free - 221809 MB; D: Total - 11129 MB, Free - 1249 MB;
Antivirus: Microsoft Security Essentials, Updated and Enabled,,,,,,GMER 2.1.19357 -
Rootkit scan 2014-04-21 22:55:19
Windows 6.1.7601 Service Pack 1 x64 \Device\Harddisk0\DR0 -> \Device\00000055 ST332041 rev.HP35 298.09GB
Running: hup3hwql.exe; Driver: C:\Users\JASONA~1\AppData\Local\Temp\awdyaaoc.sys
---- Kernel code sections - GMER 2.1 ----

INITKDBG C:\Windows\system32\ntoskrnl.exe!ExDeleteNPagedLookasideList + 528 fffff80002bb9000 45 bytes [00, 00, 15, 02, 46, 69, 6C, ...]
INITKDBG C:\Windows\system32\ntoskrnl.exe!ExDeleteNPagedLookasideList + 574 fffff80002bb902e 17 bytes [01, 00, 00, 00, 00, 00, 00, ...]

---- EOF - GMER 2.1 ----

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Answer Match 57.96%

This is my first post here, so I hope that I follow all of the rules. And thanks in advance for any help. My computer has been running slow for a while, and I think one of my kids might have gone to a website that allowed some malware in. My OS is Windows XP SP3. I have noticed a few things, 1. Had a problem with Adobe acrobat reader, it wouldn't update for some reason, and couldn't open PDF files for a while, after uninstalling and reinstalling several times, I think it is now working. Also noticed more recently when working in MS Word 03 every once in a while it won't let me save files. Now I am noticing that when I have Internet Explorer open for a while, IE tries to pop open a new window, to which the IP address is blocked by K9 web protection is the IP. After googling this IP address, I found a few posts leading me to think there might be a trojan kicking around on my pc. I have run MBAM and Hijackthis in an attempt to find the culprit, but MBAM comes up clean, and I can't find it on Hijackthis. Any help woould be appreciated.

A:PC running slow,Problems w/MSword, Internet explorer problems with popups and blocked sites

1. Start an Office program.
2. On the Help menu, click Detect and Repair.
3. In the Detect and Repair dialog box, do any of the following:
* Click to select the Restore my shortcuts while repairing check box. By default, this check box is selected. If you select the Restore my shortcuts while repairing option, Detect and Repair will keep your custom Office shortcuts. If you do not select this option, Detect and Repair will remove your custom Office shortcuts.
* Click to select the Discard my customized settings and restore default settings check box. If you select the Discard my customized settings and restore default settings option, Detect and Repair will set the following back to the state that they appeared in when you first installed Office:
o The Assistant character selection.
o Most-recently-used entries on the File menu will be removed.
o The size of the program window for all programs.
o Menu and toolbar position and any customizations.
o The security level for each program.
o View settings in the program, such as the Calendar view in Outlook.
o You must re-enter your User Name and Initials when you restart your Office programs.
4. Click Start.
5. Click Ignore if the Close Office Programs dialog box displays the following message (where program is any Office program that is currently running):
In order to correctly pick... Read more

2 more replies
Answer Match 57.12%

Hi guys

This is my first post in this forum so hello!

Title was difficult to put succinctly so I will describe the problems I'm having.

I recently did a complete re-instal of XP Pro. I wiped all hard drives, installed a new one, physically cleaned inside of PC with air, resat all cards, upgraded to SP3 for first time, installed software slowly and carefully and installed Avira Antivirus, Agnitum Outpost Firewall (disabled Windows Firewall first) and also installed Spybot S&D.

So, I am having various problems that I've never had before:

1. Startup is quite slow - this could be to do with firewall and anti-virus loading up

2. If I have any USB external drives attached and on, the boot will hang

3. My system tray lacks several icons that should be there; volume control, anti-virus

4. Strange things with right-clicking causing system crash - e.g. I grabbed 3 photos off desktop, dropped them onto bin and right-clicked right away to empty bin - system hung and I had to hard crash out and restart PC

5. When I open my new internal second HD, it takes ages to display all the items (a lot of videos) slowly writing out all their dimensions down a list. If I try any right click actions whilst it's doing this, the system hangs

6. Browsers - I use Firefox, have the new v3 installed, I installed latest Java and Flash but have problems with some sites. One relies on Java for its online tutorial I need but all I get is a blank white screen with 'done' in th... Read more

A:Java problems, XP Pro problems, SLOW everything problems...

Sounds like you got virus or malware. Turn OFF System Restore. Download and install and run a Full scan. Remove all malware Reboot.

2 more replies
Answer Match 57.12%

I bought an eMachines laptop (I know off brand) but it was on Black Friday for $395. In addition, I bought an external hard drive. When I plugged the external hard drive into my laptop; the harddrive downloaded a backup software called Memeo. This backup software would pop up everytime I downloaded something or wanted to uninstall or open a file. So I eventually uninstalled the backup software (MEMEO) and my computer began to run EXTREMELY sluggish and slow. 1. I ran a Nortan scan believing that it would fix my computer situation. The results are below:Scan SummaryScan statisticsScan Time: 10803 secondsScan Options: Scan Targets: C:\Total items scanned: 279,463Files & Directories: 275,169Registry Entries: 225Processes & Start-up Items: 3,581Network & Browser Items: 479Other: 5Trusted Files: 1,820Skipped Files: 9,590Total security risks detected: 1Total items resolved: 1Total items that require attention: 0--------------------------------------------------------------------------------Resolved ThreatsTracking CookieType: AnomalyRisk: Low (Low Stealth, Low Removal, Low Performance, Low Privacy)Categories: CookieStatus: Fully Resolved-----------38 Tracking CookiesCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:... Read more

A:Registry Problems?, Virus Problems?, Computer SLOW!

Is the external drive still plugged in, even though you uninstalled the software?
Did you remove the software using Add/Remove Programs?

14 more replies
Answer Match 56.28%


I have two broken laptops, resulting in 14 gb mixed (8,4,2 different speeds/makes) ram of which may be faulty, an i7 processor which may be faulty, a duo core 2*2.4 ghz which may be faulty, an nvidia gtx 460m which may be faulty, a dodgy screen and laptop case and potentially broken motherboard from an asus g53jw. As well as spare power supplies, hard drives and all the other usual laptop spares. I was told by asus rep to get my laptop fixed would cost around 500++eur as it is out of warranty and if the processor or ram or gfx card is shot then it will be expensive. So fxxk that! Although odds are it is only one of these components that needs replacing.

So, with all these pricey components, of which some may be faulty, (although I reckon I can eliminate faulty component via trial and error), I have concluded it is best to try and build my own laptop if worthwhile. I have built PCs over the years although this is quite easy and mostly been successful projects.

What is best approach? As in the best folding hard exterior housing case/shell, screen and motherboard for a budget of about 150-300 eur? I think I need a custom case ideally with a screen and a motherboard that fits my other bits and bobs.


A:99 problems and 2 broken laptops!

The only parts available are OEM parts from existing models. I guess you could ebay a bunch of broken "parts only" hardware from eBay and try to piece something together. But you won't be buying new replacement parts with that budget and it wouldn't be cost effective even if your budget was higher.

Also, whatever case you select, you will need a matching motherboard from that manufacturer (for that model). Unlike desktop PC's, laptop parts are not standard or interchangeable. The cpu selection is then dictated by the few models supported by the motherboard.

Pay to get it fixed, find a decent used model, or find a new model. The budget you noted above should be enough for a new laptop. More depending on speed and options.

1 more replies
Answer Match 56.28%

This applicating has failed to start because MSVBVM50.DLL was not found. Re installing this applicating may fix this problem." after i press ok, it then says " dvd has stopped working. a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is availible." this is the message i recieve when i am trying to install broken sword how do i fix this?

A:Broken Sword 1&2 problems

Download a copy of MSVBVSM50.dll and drop it in the system32 directory.

More info on this issue can be found here

1 more replies
Answer Match 55.86%

My laptop is new as of christmas, i have got anti virus software on here and am quite sure its free of viruses.However, about 50% of the time when typing in a url or clicking a link from search engine or site it just comes up with 'oops! this link appears to be broken'.
The laptop is connected to the internet via the home network which consists of two other computers and an xbox, the other computers browsers dont seem to do the same thing and work fine.
I have tried using firefox, IE and now google chrome and the same problem keeps happening. Please Help!

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Answer Match 55.44%

OK.. here goes..

ever since i installed windows xp, i have had mostly nothing but problems...

to start, there is too much security on it. i can't have a simple home network on 2 windows xp computers. i just need to be able to use 1 printer on 2 computers. if file sharing doesn't work, i don't care.

second, my cd-rom bay doesn't read any type of cds (dvds, cdroms, etc.) it starts to make noise, then slows down, moving, making weird noises, and freezes up the computer. its hard to get it to eject as well, so i have to pop out the bay (this is only on the laptop), stick it back in, and right when it reads, i have to eject reeeally fast.

third, (it had windows 98se at first), office xp small business work on 98, but ever since i installed windows xp, it won't. it has all of the program files, but says (in the microsoft word startup screen) that it is an uninstalled version and an unknown user. when it gets into micro word, it says (access privelages are not installed on this user's name. please reinstall the product).

any more information that you need please feel free to ask, although i pretty much gave you all of it. thank you

A:a list of problems..

sounds like you didn't do a clean install. I would backup all data and delete everything and reinstall....or do a dual boot. (most people that I see that first did a dual boot with 98 or 2k eventually deleted the older OS once they had XP down).

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Answer Match 55.44%

I have an HP Pavilion DV6000, and recently I have been experiencing a whole lot of issues. I will list them off, and give a brief description on each.

-CPU Spikes to 100%, and then drops back down to lower numbers in the 1-30% range
-No desktop background: I have a solid black screen as a background, with my task bar and icons only. What's wrong with that?
-It constantly freezes up on me
-Runs slow, I don't know what that is all about
-My Recovery Drive (D) has 2GB free of 11GB, and I have no clue if that is normal or not
-I have no vista recovery disks, and I would like to have my hard drive re formatted so that I have a fresh computer to start over with
-Pretty sure there are more problems, but these are some of my major problems.

Any help would be greatly appreciated!


Tanner B.

A:My list of problems, please help!

Welcome Tanner
What do you want:
Try to fix what you have or just install fresh?
You will lose your stuff with a new install, but we may be able to back it up first.
If you want just to start over, please, give me the make and model of your computer.
If you want to back up, let me know.

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Answer Match 55.44%

-Unwanted WhenUsearch toolbar at bottom of screen
-Lots of pop ups
-Screen blinks every 30 seconds or so for some reason
-I use AOL but Microsoft Explorer always opens with pop ups

Here is my hijackthis log, can you help?

Logfile of HijackThis v1.97.7
Scan saved at 9:37:05 PM, on 5/24/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\Program Files\Save\Save.exe
C:\Program Files\WhenUSea... Read more

A:Here is my list of problems:

First please get Spybot S&D to clear out most of the spyware.

Short tutorial and download link here:

Fix everything SpybotSD labels in red.
Download CW Shredder:
Unzip, run and hit the ->fix tab to fix all found problems

CW Shredder takes advantage of security holes in windows so you should install all critical as well as hot fixes available from windows update.

Then after reboot:
Download 'Hijack This to its own folder
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

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Answer Match 55.44%

Thank you all for your welcoming messages. Now to my problems;
1) I cannot download SP 1. Error code 800736B3. I tried the Readiness Tool, KB8947821 - v14--x64.msu, I turned off my Trend Security, I tried a manual download; still get the same error code.
2) Grandsons game Indiana Jones gets to a section where the only way to get it off is to shut down the PC (ouch). Esc key doesn't do it, and there is no X or back button.
3) My Sansa Sandisk MP 3 player. Won't change from one Menu choice to another, FM radio to Player to Recorder. My Windows 7 will not format it but my very old Win. xp laptop will. But all that did was wipe out my songs!
4) Have a game disk (a copy on a CD-R) that would play on my old PC but not this one.
I would have put more info about my PC but don't know where to find it.
I do have Cable, is that the "Speed"?
Will appreciate any help given.

A:a list of problems; SP1, etc.


My Sansa Sandisk MP 3 player, Windows 7 will not format it but my very old Win. xp laptop will. But all that did was wipe out my songs!

Formatting=Erase/Wipe What did you expect it to do? Try resetting the player
Windows Update error 80070643
This could be a sign your HDD is starting to fail.
The Game CD may have been been burned but not Finalized so it will only play on the computer that burned it. You would need to put back on the computer it is created on, open the burning software and choose to Finalize the disc.

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Answer Match 55.44%

I have only had this laptop (HP Pavilion 14) for about a year. The following problems have been going on for about two months. I have run diagnostic tests through HP support and through the startup menu. I have installed all the updates, including manually checking each driver to see if it was updated. I took it to a PC repair shop, and they couldnt figure out what was wrong. They did a clean install of Windows 10, but the same problems persist. So, here comes the list of problems:- if it is on and I let it go to sleep or close the lid, the screen wont turn back on. I have to hold the power button down and then restart it. One night, took the battery out and plugged it in, then let it fall asleep and left it for about 10 hours. At that time, I was able to use it no problem. So I thought maybe the battery was the problem. I ordered a new battery, but after replacing it, the same problems persisted. Now, to 'fix' the problem, I changed the power settings to never put my computer to sleep.- when I try to shut it down the right way, through the start menu -> power -> shut down, the screen goes black, but the computer is still running and the LED lights stay on. I thought maybe it was just cooling down before turning off, but sometimes when I leave it like that, I will come back several hours later and it will still be the same. So I have to hold down the power button again to get it to shut off.- sometimes, it wont turn on without being plugged in, even ... Read more

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Answer Match 55.44%

It seems I am having a whole slew of problems recently, especially today. I am at my whits end. Something has to work.

- Blue screen saying memory crash dump or whatever it says. It moved too quick for me to really see what it said.

- It restarted, and everything was fine. Or so it seemed. I tried opening a few of my programs BEFORE the crash and they open, but sort of just sit there and don't do what they are supposed to do.

- I noticed I had some window updates, so I updated those which took about an hour (there were 9), it restarted and then that is when I had my other problem. This Cabinet Maker Loss Less Data Compression Tool thing. It appeared out of nowhere and I have never seen it before. At first I thought it was a virus but thankfully I got to a website quickly that said it was part of Dell's inner workings.

Nothing is opening correctly. I should mention I hardly ever store anything on my Dell hard drive. This one has been sent and resent to Dell over a dozen times for problems. So now, as a person that runs a company and does a lot of work from my laptop (99%) I NEVER store anything on my Dell. I have a Toshiba External hard drive and recently that has been "clicking" so I bought another hard drive a "Passport" which I copy and pasted everything over to. Now my Toshiba is not even showing up in my Computer Hard Disk area on my computer. I have tried everything and I am at a loss as to what to do.

I don't know whe... Read more

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Answer Match 55.44%

So, I want to start out saying that this website describes exactly how I feel.

I have something evil living in my computer... I cannot open ANY anti-virus software, and cannot even install most of them. I tried to install one of Trend Micro's trials, and it said I was disconnected from the Internet WHILE I WAS STILL ON IT! It takes three back-and-forth clicks to open any Internet page via Google. It started out only blocking those applications that related to anti-virus, and then just went awry. SUPERAntiSpyware is the only thing that I can open (in alternate mode because it blocked the regular one), but it can't do a full scan before it just closes. It always finds a Rootkit.Agent/Gen-UACFake. Don't know what that is, but I figure you guys might. I am a clueless college student who desperately needs her computer, so this is all very frustrating since I do not know how to fix it.

My viral software had just run out, and of course, a few days later, I'm infected... :/ Any help would be appreciated while I can still access the Internet...

A:Too many problems to list...

This is the SAS (just learned this abbreviation! :D) log from when it ran the longest. It detected a trojan, and said it deleted it, but the rootkit still pops up and it doesn't get this far in scanning anymore. Hope this helps!SUPERAntiSpyware Scan Loghttp://www.superantispyware.comGenerated 08/30/2009 at 10:16 PMApplication Version : 4.27.1002Core Rules Database Version : 4040Trace Rules Database Version: 1980Scan type : Custom ScanTotal Scan Time : 00:07:51Memory items scanned : 458Memory threats detected : 2Registry items scanned : 65Registry threats detected : 0File items scanned : 3215File threats detected : 17Rootkit.Agent/Gen-UACFake \?\GLOBALROOT\C:\WINDOWS\SYSTEM32\UACYSUPPQMWMD.DLL \?\GLOBALROOT\C:\WINDOWS\SYSTEM32\UACYSUPPQMWMD.DLL \?\GLOBALROOT\C:\WINDOWS\SYSTEM32\UACNEKXLBYAPY.DLL \?\GLOBALROOT\C:\WINDOWS\SYSTEM32\UACNEKXLBYAPY.DLLAdware.Tracking Cookie C:\Documents and Settings\Spenser\Cookies\[email protected][1].txt C:\Documents and Settings\Spenser\Cookies\[email protected][2].txt C:\Documents and Settings\Spenser\Cookies\[email protected][2].txt C:\Documents and Settings\Spenser\Cookies\[email protected][1].txt C:\Documents and Settings\Spenser\Cookies\[email protected][2].txt C:\Docum... Read more

20 more replies
Answer Match 55.44%

OK, here's the issue. I have a Sony VIAO running XP SP1 512 RAM. I cannot update to SP2 or 3 due to the virus/trojan/ whatever. Anytime I try to access the internet, I get pop ups, or the computer freezes. I tried to run AVG, but cannot install due to SP1 and cannot update due to connection/virus issue. I am posting from a different computer.First time here, so here goes:Hijack this log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:49:04 PM, on 2/5/2009Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\drivers\KodakCCS.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\Canon\CAL\CALMAIN.exeC:\WINDOWS\System32\WgaTray.exeC:\Program Files\Apoint\Apoint.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Sony\HotKey Utility\HKserv.exeC:\WINDOWS\System32\ezSP_Px.exeC... Read more

A:Too many problems to list

FYI-I will re-post. I was able to update the computer to SP2, run AVG, ad-aware, and spybot. Found and fixed alot, I think. I still have some re-occuring issues, but will put a new post with a new DDS and HJT log.

10 more replies
Answer Match 55.44%

I have windows xp pro sp2 (OEM) for anti virus and spyware I have Zone Alarm security suite ,I have two registry cleaners Regcure and PCtools reigistry doctor . I had problems with one of my hard drives (click click of death) so I disconnected the hard drive did some cleaned up of desktop (because some of the icon's and or programs were not being used).
Well I ran my Anti virus and spy doctor found two virus and a few spyware removed them. I ran regcure found 989 problems ran registry doctor found 10 more I have diskeeper 10 but before that I wanted to run scandisk so I did that it said "will run at next boot" so great , Well I rebooted and it sat with a black screen for like 4 minites then it proceeded to got to logon screen. It has been a while sence I have run scandisk (aka CHKDSK) but usually a screen comes up like when you first install windows with text saying scan disk if funtioning or something to that nature.
Let me give a list of utiltys programs I have for my PC health and I made a log with HJT Ill post that to:

ZoneAlrm Security Suite
Registry doctor
Diskeeper 10

Here is the log from HiJackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:53:47 AM, on 7/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\W... Read more

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Answer Match 55.44%

story short-- bf was left home alone
please help me get the computer working

Logfile of HijackThis v1.98.2
Scan saved at 10:33:19 AM, on 3/30/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\PROG... Read more

A:too many problems to list

Hi and Welcome to TSF

Ack...quite a mess. This will take a few steps to clean. Please update your version of hijackthis and move it to it's own folder on C: (C:\HJT)

Before attacking an adware/spyware problem with hijackthis make sure you have already run ad-aware SE with VX2 add-on cleaner, Spybot Search & Destroy (with updated database) and CWShredder as these programs will clean a lot of the crap out first. All links to programs are in my signature. Ok..on to the log?..

If you have a highspeed connection please Run an online virus scan from TrendMicro Please select the ?autoclean? option when prompted to do so.

Download DelDomains.inf
Right-click and select..... Save Target As

To use: Right-click and select....... Install (no need to restart)
**Note** This will remove all entries in the "Trusted Zone"

Download and install CleanUp

Open My Computer-->Tools-->Folder Options-->View-->Under the Hidden files and folders heading select Show hidden files and folders. Uncheck the Hide protected operating system files and click YES and then OK

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove the following if listed.


Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they ar... Read more

16 more replies
Answer Match 55.44%

This am, my computer restarted itself...when I looked at the screen it was a blue CHKDSK screen. When I allowed it to scan the disk it got to 100% and then a blue screen appeared and stated "A problem is...." couldnt read the rest the computer restarted and got to the CHKDSK screen and started all over again...same thing.

I hit a key and didnt let it finish.

When I went to check my email, I cannot delete any emails from my inbox. There is nothing showing in my deleted file. I did a search for Deleted Items.dbx and nothing was found.

I am at a loss at what to do.

I have Windows XP. Any help would be appreciated.


A:Too Many Problems To List

... That's strange... I don't have a solution for you, but I recommend that you back up your critical files to an external storage medium in case you have to format your C: drive or your computer goes kaput.

7 more replies
Answer Match 55.44%

Ello, I'm having trouble with my computer and I've gone through a laundry list of ways to fix each problem to no avail so hopefully you guys can help me out.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 9207 Mb
Graphics Card: NVIDIA GeForce GTX 260 , 1792 Mb
Hard Drives: C: Total - 942351 MB, Free - 481113 MB; D: Total - 11414 MB, Free - 1649 MB;
Motherboard: PEGATRON CORPORATION, TRUCKEE, 1.04E01, 101079740000021
Antivirus: Norton Internet Security, Disabled

#1 My computer will not shut down. It will get to the shutting down screen and just sit their, I left it on for an entire night and when awoke the next morning low and behold its still not working. I've made sure that any active programs or process's would were shut down but that did not help.

#2 I'm unable to download, or in some cases re-download certain programs. I made sure to allow them through the firewall, have tried installing as an admin but that would not work. The installation window would just sit their either saying please wait or just have the bar stop at a certain point with nothing happening. Also when I try and re-install programs that I'd have removed it would have the same result even after successfully installing it previously.

#3 As a last resort I decided to reformat. I throw in my disk only to... Read more

A:List of Problems

So starting from the last one and going up.
Problem 3 - Try placing the disc in the drive and shutting down, upon reboot enter into system setup (the BIOS) look for the boot configuration and set it to boot to CD Rom first. This should try to read the disc prior to reading the hard drive. It should quickly flash 'Press any key to boot from CD-Rom...' At that point his space bar and it should work from there.

Problem 2 - I had a similar problem when attempting to install iTunes on my PC. I found an uninstaller program called Revo Uninstaller that would clean the registry of the errored install files. Be careful using a registry cleaning tool as it can be devastating if you remove the wrong thing. Another suggestion is try installing the file in safe mode.

Problem 1 - One thing to shutdown windows that you could try is to go to your processes by hitting ctrl Alt del at the same time. Manually shutdown each process till you just have task manager open. Then shutdown. This sometimes will allow it to shutdown and fix the issue. You can also try a system repair that will fix any corrupted files.

Hope this helps.

2 more replies
Answer Match 55.44%

If I click the Start button, and then on Control Panel, the start menu goes away and I have an hour glass next to the pointer (like normal), except the hour glass goes away, the Control Panel never opened, and now, I cannot get the Start menu to even come up again. I can't right click anything either.

I hope this is the HJT thing you'd need to see:

Logfile of HijackThis v1.99.1
Scan saved at 1:32:50 PM, on 3/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLanCfgG.exe
C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
R1 - HKC... Read more

A:here's my list of problems and HJT log

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Answer Match 55.44%

This sounds like a tough one....It's a client computer I picked up today to fix. Normally I'd reformat to save time, but I actually wouldn't mind seeing if it can be fixed.

- Can't install some cleaning tools (spybot, malwarebytes anti-malware). Open item results in nothing happening.
- Can't update cleaning tools (trend micro, avg, adaware, super antispyware).
- Can get to some websites eg. google, and can search for stuff. But if you click on a security related result, you get sent to pcprivacycleaner website. Other sites end up with a "Internet explorer cannot display the webpage" page.
- Can't run Kaspersky online.
- Desktop wallpaper is blue with "Warning! Your pc is infected with spyware!" or something like that.
- Desktop and Screensaver tabs are missing in Display Properties.
- When screensaver activates, you get a fake blue screen error and reboot animation. You have to press Esc to get back to what you were doing.
- Notepad doesn't work unless in safe mode. In normal mode, DEP activates and closes it down.

Things I've tried so far:
- Scanned with AVG, Trend, adaware, super antispyware, even though I can't update them.
- Run CCleaner.
- Tried running a portable version of Spybot, but nothing happens.
- Reset IE7
- Checked network settings
- disabled firewalls
- Currently running portable Avast (overnight).
- Out of curiosity, checked that Combofix won't run but Vundofix will (didn't let it do anything though)
- DSS won't let m... Read more

A:Too Many Problems To List Here!

** small update **
Portable Avast camp with no infections.

I found the bluescreen/reboot loop screensaver in windows/system32 and deleted it in safe mode. Not sure if it will come back, but I rebooted and it hasn't shown up in system32. Unfortnately, I don't know exactly what will happen in 30min time when the screensaver needs to kick in.

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Answer Match 55.44%

Dont really Know where to put this but ive got a few problems

1. My PC started up, i clicked on my Profile "Leo" and i saw my desktop wallpaper, that was it nothing else like Taskbar/icons etc... I had to start up in safe mode and Do a system restore to the 31st of may.

2. My PC Sometimes doesnt shut down, I see the blue screen with the Saving Settings. Then the "Windows is shutting down" and its like the pc freezes, but the mouse still moves on the screen.

3. After i rebooted my computer i got a message saying HOSDX7VB.EXE - Corrupt file. <--- SS here!

This file has been annoying me for Months. When i had Mcafee 2005 it kept Requiring access to the internet, when i didnt allow access it asked again and again. Im guessing its a virus, but none of my virus Scanners ( AGV etc ) can find it. There is no Folder called Palfiles in my HDD so i cant remove it from there, and ive done a search on the name, found the file and deleted it, but when i restart windows its back again. Theres also another one which is something like S0RML3X.exe or something which does the same thing.

I was gunna Format my Computer but ive got 4gb of music and other stuff i dont want to loose lol.

Thanks for all your Help.

PC Specs

Intel Celeron 2ghz skt 478
Gigabyte GA-8SIML mobo
60gb Sata HDD ( not too sure )
768mb ddr Ram


A:List of Problems

do you have your xp cd?
i am going to move you to security, let them take a pick at your problem

5 more replies
Answer Match 55.02%

Sorry about not following the guidance when posting!

Last night i had big problems and i have spent hours and hours trying to fix from help off the internet and other sources. I finally have given up looking and thought i would just post a thread on it on here.

Here are some of the problems

-When loading up after turn on adware says programs are running in the background and may cause harm etc. I do a scan it an says to reboot which i think doesnt change anything and sometimes a message saying could not find any files to submit

-Google links send me somewhere completely random unless i used open in new tab. And i noticed it has the log TSF on the icon in tabs which is rather odd.

-Certain programs i cant get on such as Malwarebytes Anti malware, spy bot search and destroy. Also some programs random quit or minimise like Football manager and internet pages

-I thought i sorted out the problem when i deleted Personal Antivirus but the problem hasnt ended

-System restore doesn't work

The GMER thing wouldn't open after i extracted it

DDS (Ver_09-06-26.01) - NTFSx86
Run by James at 11:34:44.51 on 18/07/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1014.255 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:... Read more

A:Viruses- Quite a few problems links broken


It is very important that you disable AVG8 and teatimer before we begin our fix:

to do this:


Please open the AVG 8 Control Center, by right clicking on the AVG 8 icon on the task bar.Click on Tools.
Select Advanced Settings.
In the left hand pane, scroll down to "Resident Shield".
In the main pane, deselect the option to "Enable Resident Shield."

Run Spybot-S&D in Advanced Mode.
If it is not already set to do this Go to the Mode menu select "Advanced Mode"
On the left hand side, Click on Tools
Then click on the Resident Icon in the List
Uncheck "Resident TeaTimer" and OK any prompts.
Restart your computer.<--You need to do this for it to take effect


Download Combofix from either of the links below. You must rename it before saving it.
Save it to your desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**
If you are using Firefox, make sure that your download settings are as follows:Tools->Options->Main tab
Set to "Always ask me where to Save the files".

Link 1
Link 2

During the download, rename Combofix to Combo-Fix as follows:

--------------------------------------------------------------------It is important you rename Combofix during the download, but not after.
Please... Read more

19 more replies
Answer Match 55.02%

Last night i had big problems and i have spent hours and hours trying to fix from help off the internet and other sources. I finally have given up looking and thought i would just post a thread on it on here.

Here are some of the problems

-When loading up after turn on adware says programs are running in the background and may cause harm etc. I do a scan it an says to reboot which i think doesnt change anything and sometimes a message saying could not find any files to submit

-Google links send me somewhere completely random unless i used open in new tab. And i noticed it has the log TSF on the icon in tabs which is rather odd.

-Certain programs i cant get on such as Malwarebytes Anti malware, spy bot search and destroy. Also some programs random quit or minimise like Football manager and internet pages

-I thought i sorted out the problem when i deleted Personal Antivirus but the problem hasnt ended

-System restore doesn't work

Does this help?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:32:32, on 18/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEn... Read more

A:Viruses- Quite a few problems-google links broken

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

1 more replies
Answer Match 55.02%

I've had Win7 Ultimate for some weeks. Before that I got XP, didn't have any problems with that. My motherboard is Asus P5K. Recently, I've started getting random disconnection problems with Internet. One of the following happens:

- the Network notification icon gets the yellow exclamation mark
- the same icon gets the bluish please wait circle (rolling animation)
- no problem notification with the icon but still network doesn't work

By "doesn't work" I mean ping gives "host unreachable" but ipconfig says I do have the normal IP address. If it goes to this state, it will not help if I do ipconfig /release, /renew, close all programs, go to stanby and back or hibernate and come back. Only a restart may help. However, it may take 2-3 restarts before the network starts working again. Also power cable off and back doesn't necessarily help.

So, it's pretty random. However, restarting the computer does help (sometimes). Is my motherboard broken? Is there anything I can try? I have the latest Windows Updates and the latest BIOS firmware.

Nothing wrong with my ADSL modem or router, I have other computers connected and they don't loose Internet at all.

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Answer Match 55.02%

my computer recently died.... i took the hard drive out and put it in a caddy but when i try access the files it tells me i dont have permission.... ive tried changed the permissions using the security tab...... the pc that broke was running windows xp ..... the one ime trying to access the files on is running windows vista. any help please?

A:broken pc, took out hard-drive, permission problems

Welcome to TSG!

You'll probably have to take ownership of the files before you can change the permissions.
See this guide:
How to take Ownership in Vista

2 more replies
Answer Match 55.02%

I've started having various problems cropping up for a couple month now.. Among them being:
Periodic, random de-selection of the current active window, rendering it seemingly unresponsive to input until clicked on again.
"The Windows Security Center service can't be started."
"windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." Upon looking for fixes, I noticed that I don't even HAVE the windows update service anymore.
Every time on start-up, an error appears, so soon that the desktop hasn't even appeared after logging in, claiming that string.dll is missing.
Cannot turn Windows Firewall on, as once I attempt to do so I get the message "Windows Firewall can't change some of your settings. Error code 0x80070424"
Also: "There was an error opening the Windows Firewall with Advanced Security snap-in" ... "The Windows Firewall with Advanced Security snap-in failed to load. Restart the Windows Firewall service on the computer that you are managing. Error code 0x6D9."
Task manager used to fail to start. "The program can't start because pcwum.dll is missing from your computer. Try reinstalling the program to fix this problem."
Right before my last system restore, various drivers went missing or were broken, including, from what I remember, the one that my adaptor uses to connect to the internet. I could not connect either wirelessly or via direct conn... Read more

A:Various problems, possible drivers/services broken or missing

You are infected with something. Use another computer to download and then burn and run virus and malware scanners.

9 more replies
Answer Match 54.6%

Recently I had a pretty bad virus on my computer. I sent it to someone and he removed various trojans and installed his recommended virus-protection softwares on it.

It's not a result of him doing anything to it, as it was happening before, I assume as a result of the virus, but now when I log on, after typing in my password, it displays the 'welcome' loading screen for a ridiculously long time (about a minute), but then the screen goes completely black and all I see is my pointer. After another minute or two it actually loads the desktop.

Then there's Fraps and some other programs, which, before the virus, opened fine, but now asks for admin permission in order to open. What's even stranger is that it can't uninstall. When I start the uninstall process it just opens the 'uninstall' window and gets stuck there.

My computer also seems to be slower than usual.

Everything seems so messed up, should I just totally wipe my hard drive and reinstall everything? Most of my files are stored through Steam, which is mainly online, so I only have about 10 gigabytes of saved files to back up...

A:A Large List Of Problems...

Hello DrKillPatient,
A clean install will certainly cure all your problems, probably quicker than trying to sort out all your issues too.

4 more replies
Answer Match 54.6%

I was trying to open and convert a file for someone and things went bad :-(

Can you see anything in this lit that is a prob?


A:Problems Please look at Hijackthis list for me?

8 more replies
Answer Match 54.6%

1. I cant play some games like I used to be able to even though I have the required specs.
2. Flash media players often break down in sound as well as some intro screens to games from steam
3. Some steam games do not work when I have the required specs to run them.
4. My computer sometimes experiences complete freeze with no blue screen
5. I have Avira antivirus on my computer even though I removed it and can't access it, uninstall it or re install it and a pop-up claims so every time I start windows. (It might have been removed through regisedit or control panel (a friend did so).
6. Steam videos of game in their online store runs very choppy.
7. Another problem I have is already mentioned on another thread.

What do you guys need from me to fix this?

A:A list of problems with my computer

We need to know make and model of brand name system or hardware if custom build especially psu which probably has something to do with #2.
Freezes could also be psu but also video card, ram or hard drive so we need to know all of that.
Avira is probably just removal of entry from startup, "Run, msconfig,ok,then startup" and uncheck entries for Avira, hit "apply" and ok.

4 more replies
Answer Match 54.6%

Alright, so I've had this HP computer for a while now. Over the years I've added 2.5 gigs of RAM, a graphics card (Which overheated a while ago), and have tried to upkeep it well.
Well recently I've ran into a large list of problems with the computer. I was gone on vacation when whatever happened happened, so I'm not entirely sure what caused it.

Basically, here are the MAJOR problems.
1. I cannot access my computer via start menu or command prompt. I also cannot directly browse through folders, I can only do it by using a program (Such as AVG). I cannot move any files from folder to folder, unless they are on the desktop. (However clicking on a folder causes nothing to happen.) When I click on My Computer it does nothing.
2. Control Panel does the same thing. Clicking on it does nothing.
3. I have no sound, and my network identification thing on the taskbar is gone. I've went through the "usual" methods of trying to get it to work, and they are not highlighted. My internet works fine, but my sound does not work. (Have tried replacing speakers.
4. When starting up my computer, or trying to open task manager, an error message appears (I can still do both, restarting and opening task manager will work after exiting off of it.) The error is The application has failed to start because WTSAPI32.dll was not found. Re-installing the application may fix this problem.

Now, I've went through some steps to try to fix it.

I have run a virus scan from AVG, a spyware scan... Read more

A:A rather...long list of problems.

Hello and welcome to TSF.

So frankly, the question here seems to be...what can you do with that computer?

Let's start by getting some information:

It sounds like part of Windows is corrupt. Have you tried Safe Mode? Is it functional? If so, please open an elevated command prompt (Start>type cmd>right-click>Run as administrator) and run the command sfc /scannow. Let the scan finish before doing restarting or closing the command window.

Good luck.


6 more replies
Answer Match 54.6%

here is my Hijack I have any issues and if I do I remove them?

StartupList report, 9/17/2009, 10:03:16 AM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows Vista SP2 (WinNT 6.00.1906)
Detected: Internet Explorer v8.00 (8.00.6001.18813)
* Using default options

Running processes:

C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\logishrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Ad Muncher\AdMunch.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\... Read more

A:Hijack I have any problems

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 54.6%

Logfile of HijackThis v1.99.1
Scan saved at 7:13:47 PM, on 1/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Documents and Settings\georgia sanders\Desktop\HijackThis.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =*
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =*
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Micros... Read more

A:Startup List Problems

6 more replies
Answer Match 54.6%

the virus makes me redirect from google to places like just randomly, it also brings up random webpages. my computer does not update error code: 80072EFE

and a few weeks ago my hotmail was hacked and it sent out to malicious emails to all my friends.
my computer now runs extremly slow and there is nothing i can do ( i have tried AVG and Malwarebytes and even microsoft security essentials even though it wouldnt update)

DDS (Ver_10-12-12.02) - NTFSx86
Run by Parent at 11:17:17.62 on 21/12/2010
Internet Explorer: 9.0.7930.16406
Microsoft Windows 7 Professional 6.1.7600.0.1252.44.1033.18.2814.1555 [GMT 0:00]

AV: AVG Internet Security 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Internet Security 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: AVG Firewall *Disabled* {621CC794-9486-F902-D092-0484E8EA828B}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost... Read more

A:Help i have a virus ( big list of problems)

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

24 more replies
Answer Match 54.6%

So I have been having issues with my computer for about a week now, it all started when Google Chrome tabs started crashing frequently and it has just gotten worse. I started keeping track of most of my problems and attempts at resolving them so I guess I'll just list them here. I'm sorry if this isn't where or how I'm supposed to post this, but I'm at wits end after spending so much time trying to figure this out. PLEASE READ ALL OF IT. I've tried quite a few things, so I don't want to be told to do them again.
Frequent tab crashes in Chome, eventually ending up with BSOD - Memory managementStopped using Chrome, switched to Firefox. No BSOD's yet, but Firefox still crashes, just not as frequently

A couple of games I play have been having issues with corrupted files.League of Legends, missing sounds and textures in game. Most of the time at the launch screen, says I have corrupted game files, so it re-downloads them. Doesn't solve the problems.
Dark Souls 3, I eventually can't progress past a certain point, so I verify my game's cache in Steam, comes back saying game files have been corrupted, so it re-downloads them.

I had a few programs crash at start up, didn't start logging my problems when some of them happened, but I did write down one, DBInstall, it's an NVIDIA program.
Windows Update didn't work
At this point I had run a few tests; memtest(which I didn't conclude anything from because I couldn't see the results. Screen wasn't centered because it doesn't work well w... Read more

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Answer Match 54.6%

PLEASE READ. I need help
To start this whole thing, I'm not sure exactly what I did. I downloaded "Toolwiz Care," and used all I could to fix my computer(before I was just slow and hadn't been urned on in 5 years). There are two thing that might have done it(I'll get to a list of things in a few) was the registry cleaner or the startup optimizer. I didn't check to see if system restore was on before any of this, so I had no restore points. For the obvious reasons is why I think the registry cleaner might of had something to do with it. But the startup optimizer is because about 20 services and processes dont stay on. They start then stop. I've tried going back, and restarting them, on msconfig, and services, and the startup optimizer. Nothing. One of them is windows diagnostics.

I can't run troubleshooter.
I have no Internet access.
Media player won't run.
Sound doesn't work, not even with headphones.
iTunes won't work.
When I log on after a reboot, I have a notpad document called desktop.ini, two of them automatically open.
That's all of the problems ive noticed.

Things I've tried:
System restore
And every method of boot setup there is.
I don't have a restore disk, I got the computer with windows already installed.
No computer with access to the Internet and a disk burner.
No USB flash drive.
Tried updating drivers. No go
I've tried fixes for some of the individual problems, but that list is too long. I've been trying nonstop since the 16th(t... Read more

A:Long list of problems. Please help?

Go into your start menu, go to all programs, go to accessories, right click command prompt, click run as administrator, accept the dialog box (or type in your administrator password if you are a standard user), type into the command prompt sfc /scannow. This will try to repair the system files. Keep running it until you stop getting errors or until you keep getting the same error. We'll go from there.

9 more replies
Answer Match 54.6%

I'm posting in here straightaway and don't really want to touch anything or do anything without seeking expert knowledge first on the correct procedures.

Tried to download Adobe Photoshop last week, the full trial version from a legitimate sorce. Immediately my laptop crashed, I uninstalled it straightaway.

Since then, I've been having to do constant reboots, gots lots of error messages, my sound has gone completely and from time to time it's running very slow, then speeds up again. Taskbar icons are being moved around and the taskbar itself has changed colour once or twice. My antivirus was affected and refused to run (Avira), uninstalled it and now have another one in place etc etc ...

My head is spinning trying to fathom it all out.

Could I please, most respectfully ask for some fast assistance to at least help to get this system a little more stable and to get my sound back again, so at least I can get on with some work whilst I am experiencing these problems?

Cannot get into the Device Manager - receive a message:

mmc.exe - Application Error
The application failed to initialize properly (0xc0000005)

On start up I'm getting these error boxes appearing:

ACU.exe - Application Error
The application failed to initialize properly (0xc0000005)

The above one pops up twice.

AVGNT.exe - Application Error
The application failed to inialize properly (0xc000001d)

AVG is not on this system that was uninstalled ages ago.


A:Too many problems to list, not a clue what is going on

Hello, thomson123
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .

We need to create an OTViewIt ReportPlease download OTViewIt by OldTimer.
Save it to your desktop.
Double click on the icon on your desktop.
Click the "Scan All Users" checkbox.
Push the button.
Two reports will open, copy and paste t... Read more

2 more replies
Answer Match 54.6%


the other day i started my computer, and i got loads of errors, and dll initialisation failures.
here are some errors:

- 0xc000012d
- 0xc0000142
- 1607: Cannot install installshield scripting runtime
- blue stopscreen error: 0x00000007E
- blue stopscreen error: 0x00000008E (not sure about this one anymore)

i've read several solutions for some of those elsewhere, but i regret to say that i do NOT have a XP install disc

Any help, no matter what of these errors/problems, is welcome :|

Thanks in advance...

A:List of annoying problems in XP

For clarification, did you have failures prior to 'the other day"? Have you scanned for infections?

By its very nature, this error means that the cause of the identified problem is unknown. Try to track it down by noting the history of the problem, when it appeared, and what changes were made to the system since the problem first appeared, as well as noting what activity you are attempting at the time the error message appears

0xC0000142: DLL Initialization Failure
Its instances all appear to indicate that an application failed to initialize properly. Usually this is traceable to a DLL initialization failure.

0x8E errors are caused by hardware.

38 more replies
Answer Match 54.6%

Hi i just had this list of computer problems after i put new motherboard on my pc could you give me a way how to repair these:

1.Computer Shut down at it's own:

It's getting shuted down when i play a movie or something vith divx
2.Appz 'n' games closes at their own:

Just closes to desktop
3.Torrent won't download to an end:

It's happening with extencions of:
rar zip iso and all other compressed files
and exe
it shows 100% when i tried to install gta vice city deluxe on my PC
it shows an error the file didn't downloaded correctly
when i start a new torrent of the same file and the folder it shows about 12-100 mb left
4.browser closes unexpecticly

It closes even when i tap the shortcut

Its happening over and over

A:My list of computer problems

14 more replies
Answer Match 54.6%

First Time User

Wow I can't believe that this forum is available to help with our problems. This is really great!

My computer has been out of control for months, I have ran spybot, ad-aware, and trend micro numerous times. They always detect problems and I delete them but they keep re-occuring. Currently trend micro says that I have 11 trojan type problems. I also have many unwanted items running on my task manager. Two that I have been battling with are called wtoolsA.exe and wtoolsS.exe. These suckers are tough.

Quick Question?
Other online tips have suggested detailed processes for removal including starting up in safe mode and deleting documents/settings files and / or system files. If I simply check a box and click fix on HJT will it also delete all of the associated bad files? I really want to take back my browser and the thought of these files remaining on my system (even if disabled) sort of bothers me.

Here is a log to look at. Thanks a lot!Logfile of HijackThis v1.97.7
Scan saved at 7:41:52 PM, on 7/31/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\McAfee\McAfee AntiSpyware\Msssrv.exe
c:\Prog... Read more


7 more replies
Answer Match 54.6%

Alright to start off all these problems started occurring after I installed my new graphics card. I would love to revert back to my old one but sadly thats not possible as it is fried.* PC locks up on reboot or shutdown.* Firefox Locks up and cannot be "end tasked"* Xfire Locks up and cannot be "end tasked"* Teamspeak starts but nothing happens and it cannot be "end tasked"Now I have had the issue before I reformated where my pc locks up on reboot or shutdown and I posted about it awhile ago here. Unfortunately doing what was said in that topic didn't work for me this time. Now on the bigger issues with Firefox, Xfire, and Teamspeak, I have posted on the their support forums but got no reply so i was hoping someone from bleeping computer could help me.I don't really know what information you need but for now I can give you my PC specs if that will help.PC: Dell dimension 4600OS: XP home editionGraphics card: AGP ATI Radeon X1300 proRam: 1 gigThis is all the info I can think of right now. If you need anything else lemme know.

A:Small List Of Problems.

I need you to go to the How To Use Event Viewer, and list the last four error messages. Remember to right click on the error message and select Properties for the full error report.This will give us a better understanding of what is wrong.

7 more replies
Answer Match 54.6%

I'm having the same problem and was wondering if someone could look at my HijackThis log. I'm not sure what to delete. Thanks in advance.

Logfile of HijackThis v1.97.7
Scan saved at 00:22:42, on 1/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\ATI Multimedia\main\ATISched.EXE
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Pr... Read more

A:im new, having a lot of problems can someone look at my hijackthis list

You should really have started a fresh topic - but

Uninstall Purity Scan from Add/Remove programs if it's present
see for some info
(at least I think that this is the winservn that you have)

Use Ctrl-Alt-Del to get to task Manager and End the following process

Run HijackThis again, push Scan and place a check mark next to the following items using your mouse. Doublecheck so you don't miss one.
Next, close all browser Windows, and push the 'Fix checked' button in HijackThis

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
O2 - BHO: My Search BHO - {014DA6... Read more

3 more replies
Answer Match 54.6%

I am currently taking a look at a pc for a friend due to some hardware issues and I noticed the presence of the uglies. This isnt really a hardware forum but Im not too savvy when it comes down to advanced removal. I took a HJT log from the machine which Ill copy below. The system is an Intel based 2.0 ghz XP home machine with 512mb of memory. My basic removal routines didnt cut it, and I would like to nip this before tackling the hardware issues.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:48:45 PM, on 10/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Grisoft\AVG ... Read more

A:Long list of problems.

I know for a fact that Dyfuca is present on this system at the current moment.

1 more replies
Answer Match 54.6%

ok good people of tech support forum, i need help

1. what the heck is an ntfs file and why is it such a problem
2. windows stuck every time i turn it on it tries to reinstall windows (and it cant because of an ntfs problem)
3. cannot alter desktop, i had a zombie desktop its seriously creeping me out, now i cannot change it.
4. had a whole bunch of virus' there gone now i think, bunch now i have this white screen for a desktop that makes no sense, appearently one of the virus' changed my desktop
5.internet wont connect on firefox and regular internet explorer is gone

for a smal amount of time i considered takeing a hammer to my computer and beating the crap out of it, but then i decided to go to this forum and get help.

also the cd/dvd drive doesnt work on the computer so anything involving a disk is invalid

A:long list of problems

you need professional help, IN PERSON, PHYSICALLY.
if you're at the point of throwing your pc out the window, then data loss i guess isnt an issue and this is a good time for you to learn how to FORMAT and INSTALL windows.
1) NTFS is a type of file system or a method that certain operating systems (like windows xp, 2000 etc) write down information onto your HARD DRIVE.
You may have FAT32 file system which OLDER computers with XP use or a custom built PC with XP would have. ... you do have xp right?
2) "tries to reinstall windows" what is does the computer screen say EXACTLY, if you need to get to the point where it goes TOO fast for you to read messages, a VIDEO CAMERA or VIDEO capable phone / camera will work wonders. (love the old tech)
3 & 4 & 5 can be resolved once 1 and 2 are straightened out.
love that fact that you state cd/dvd does work like you know what possible solutions there are. having fun yet?

2 more replies
Answer Match 54.6%

I was viewing a World of Warcraft fan site when I clicked a link and got redirected to some car dealership site. I thought nothing of it just X'd it out and went on with my day. Not 5 minutes after that happened every site I went to started to get randomly redirected. I restarted my computer and when I turned it on I got this error box:

svchost.exe - Application Error

The instruction at ''0x75606e6a'' referanced memory at ''0x00000008'', The memory could not be ''read''.

Click on OK to terminate the program
[ OK ]


After that seemingly all hell broke out on my computer. Here is a list of everything currently wrong with my computer:

-Websites often redirect to random sites.

-Frequent pop-ups breaking through pop-up blocker on FireFox.

-Sound has been deleted (When I go to Start>Control Panel>Sounds>Sound Devices everything is grayed out with no option of turning it back on.) Says ''No Audio Device'' on the top of the panel.

-Svchost error (above) pops up when trying to view anything in Internet Explorer.

-Unable to run AVG (already on my computer) or download any n... Read more

A:Large list of problems

Back on until about 4:30pm est. If you need any other info about this issue I will supply all I can.

Thanks again.

3 more replies
Answer Match 54.6%

Ok so first off im playing this game with a friend and i need to find it on my process list. The thing is gunz.exe and its not on it, i used process hacker and it showed it on there. All my buddys on the game can see it on there process list but i cannot so i know it has somthing to do with my computer/setup. I also know that it is not my firewall/anti virus cus i recently stopped it to try and figure out this problem. Pleaseee Help. Thank you

A:Process list problems.

Somone Please help.

1 more replies
Answer Match 54.6%

Wow... where to begin....

(Problem 1) Okay, this has been a persistent problem. Mostly when Im playing a game, it happens... the physical memory dump blue screen. Now, in the past Ive gotten that its a RAM problem. 4 sticks of RAM later, I think I can tell you that it is not.

(Problem 2) Other random symptoms. Just before the Windows XP screen when starting up, sometimes I get a black screen with a blinking cursor at the top left that it will sit at.. forever. If I wait 10 minutes with the power off, I can reboot fine. While the cursor is blinking, I can ctrl+alt+del and it will restart but do the same thing. (Problem 3) Another fun sympton... task manager doesnt respond when I use it. I need to hold in ctrl alt del, then find the process and end it. Not too annoying except that it opens about 100 task managers that I have to close afterwards, and my CPU% is at 100, so everything loads mega slow. (The task manager problem has since been solved, but medical history is important too sometimes)

(Problem 4) Now it seems to momentarily freeze for a second or two before finally catching up with itself. This happens on simple tasks, for instance, like typing on Word. At first, I just shrugged it off as a momentary nuisance, but then I received this:
(Problem 5) Delayed Write Failed
Data lost... maybe hardware problems or network problem.

The link is to screen sh... Read more

A:Laundry List of Problems


Originally Posted by JWells16

Wow... where to begin....

(Problem 1) Okay, this has been a persistent problem. Mostly when Im playing a game, it happens... the physical memory dump blue screen. Now, in the past Ive gotten that its a RAM problem. 4 sticks of RAM later, I think I can tell you that it is not.

(Problem 2) Other random symptoms. Just before the Windows XP screen when starting up, sometimes I get a black screen with a blinking cursor at the top left that it will sit at.. forever. If I wait 10 minutes with the power off, I can reboot fine. While the cursor is blinking, I can ctrl+alt+del and it will restart but do the same thing. (Problem 3) Another fun sympton... task manager doesnt respond when I use it. I need to hold in ctrl alt del, then find the process and end it. Not too annoying except that it opens about 100 task managers that I have to close afterwards, and my CPU% is at 100, so everything loads mega slow. (The task manager problem has since been solved, but medical history is important too sometimes)

(Problem 4) Now it seems to momentarily freeze for a second or two before finally catching up with itself. This happens on simple tasks, for instance, like typing on Word. At first, I just shrugged it off as a momentary nuisance, but then I received this:
(Problem 5) Delayed Write Failed
Data lost... maybe hardware problems or network problem.
... Read more

4 more replies
Answer Match 54.6%

every day or every few days malwarebytes keeps finding 2-5 broken commands in my registry . i cant install a rs client is a .msi. the .msi wont install at all . to add to that sometimes i cant even open the escan tool to scan my pc with goes straight to notepad just like when i try to install the rs client program straight to notepad. win 7, 64bit i already tried a few different antivirus/ anti spy programs: trend micro , eset online scan, panda cloud free , comodo is , kaspersky av trail , npe, stopzilla , super antispy , double anti spy , mbam, system protector by systweak, prevx, spyware blaster,escan when it works, hijack this and that pretty much all i tried.

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Answer Match 54.6%

I've been using nero 7 for a long time now and I never had any problems with it. This happened before. When I insert a blank dvd-r it reads it but when the transcoding is done and starts burning. This error occurs. People suggested that it was probably the cheap blank dvds I'm using. I had no choice but to use those blanks but I don't use them all the time. I kind of figured that too but the same things happening again. The last time I fixed it was replacing the internal dvd drive. So, what I'm wondering is "is it the computer that's causing these problems or is it really the blank dvds??". Anyways I don't know if I'm posting in the right area of the forum. I also don't know if I'm allowed to post this thing that I am about to post. But anyways can you try and help me out? Look at the nero error log and see if there's something wrong in there for I don't know what it means.
[21:48:12] ExpressUI Log restarted (Date: 04/24/2012)
[21:48:12] ExpressUI Running Nero Vision Version:
[21:49:19] ExpressUI Burn process started by user.
[21:49:19] ExpressUI Destination: ATAPI iHAS324 B
[21:49:19] ExpressUI Directory for temporary files: C:\DOCUME~1\MIZZHA~1\LOCALS~1\Temp
[21:49:19] ExpressUI Available hard disk space for temporary files: 14363.871 MB
[21:49:19] ExpressUI ------<Nero Vision Project Information>--------
[21:49:19] ExpressUI --- Project type: DVD-Video
[21:49:19] ExpressUI --- Project video o... Read more

A:Solved: Nero Burning Problems?? Or is my drive broken now?

9 more replies
Answer Match 54.6%

We have a two year old Toshiba laptop, my son tried to clean the screen and cracked it. I have about 2 inches that I can see.

I want to connect it to an external monitor, when I hook it up, I can only see on the external screen until it boots up and then it clicks over to the lap top.

how can I fix this?

A:Solved: Toshiba Laptop problems (screen broken)

9 more replies
Answer Match 54.18%

For all I know, this is a really dumb question but it struck me as odd and I haven't been able to resolve the problem.

I have been using a dialup connection (56k modem) to access the internet from my home while I wait for the cable to become available in my area. A few days ago, I was having a problem connecting to my ISP and figured it might be my modem because I have had no connectivity problems whatsoever in the past. So I reinstalled my modem from the device manager. Not the drivers, just the hardware device. I then clicked on my dialup shortcut to connect to my ISP. The connection was successful, but no connection icon appeared in my system tray. When I click on the dialup shortcut while online, no connection status window appears, just the same username/password prompt box. On top of that, the only thing I have listed in Network Connections now is my LAN connection (inactive). I tried creating new connections with different names, and I was able to connect to my ISP with these as well, but the same exact problem occurred again. No connection icon in the system tray, no status window, no listing in Network Connections. Although when I try to create a new connection using the same name, it tells me a connection with that name already exists.

Although this problem presents no real practical difficulties (I am still able to connect to my ISP and access the internet), the fact that things just aren't working right is interesting and irritating too. Any ideas on ... Read more

A:Odd problems with Connections not showing in list

8 more replies
Answer Match 54.18%

I have trawled the internet and forums for weeks looking for the answer to this question and I have found no solution to date. I will try to give as much information as possible.
The tasks and recent items on my Jumplist menus have stopped working on the taskbar, all except for explorer. Right-clicking on a pinned icon brings up the jump lists and they are filled with the correct recently used items and tasks, however left clicking on anything in the Jump list other than "Pin to taskbar" and "close all windows" simply closes the Jumplist and has no effect whatsoever.
I have tried numerous steps to resolve this issue, all to no avail. On other posts it has been recommended to try a clean boot. This I did, jump list functionality did not return. I also tried running in safe mood, they still don't work. Running sfc /scannow in an elevated command prompt returns that no files are corrupted.
Other posts suggest that atitray tools and the "Copy Path" Shell extension affect the functionality however I have neither of these programs installed. They also suggest that there are numerous programs that remove the funtionality, including WinRAR. I DO have winrar installed, however I tried removing it, rebooting, and the jumplists still do not work. I have since reinstalled it. 
No one seems to have compiled a list of programs which affect the jump lists. I have 77 installed programs, most of which I use on a day to day basis, so uninstalling and reinstal... Read more

A:Windows 7 Jump list problems

Hi peterjones90,
Try the following suggestions and see if the issue can be resolved:
1.     Download ShellExView v1.41 from the following link
Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.
2.     Right-click the "" file, select "Extract All", the Extraction Wizard will prompt.
3.     Click Next, input "C:\ShellExView" (without the quotation marks) in the "Files will be extracted to this directory" textbox.
4.     Click Next and click Finnish.
5.     Open the "C:\ShellExView" folder and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions.
6.     Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard.
7.     Click the "Disable Selected Items" on the toolbar and click Yes.
8.     Restart your computer and check if the issue is resolved.
If the issue persists, you can restore the jump list by the steps below.
All the Jump Lists items are saved in the following locations:
%APPDATA%\Microsoft\Windows\Recent\AutomaticDe... Read more

21 more replies
Answer Match 54.18%

Dear friends:

I have been asked (being professionally a Russian translator and having some experience with computers and MSOffice) to create a mailing list for a Russian-oriented organization called Moscow Nights, Inc. here in the New Orleans area. I need to mail out email invitations to an event scheduled for next month.

I've tried to do so using Outlook (File, Import), by importing the original Excel database of nearly 2,000 entries. However, I immediately ran into trouble with the following error message. Please see screenshot:

If you wish to contact me privately, please write to my alternate address at:

[email protected]

To allay any fears that this has anything to do with spam, I'll be happy to send you a digital copy of the wonderful invitation card created for this special concert. We need to send the invitation in the form of an email attachment.

Thank you.


A:Outlook mailing list -- Problems


My suggestion is to delete those contacts.
Do a mail merge to the Excel data source from Word.
When you run the merge, instead of choosing New Document, choose electronic mail (or whatever the option is for mail). It'll ask you which field in your data source contains the email addy.

I am unable to read the error message you're getting and too darn lazy to download it right now. Sorry.

1 more replies
Answer Match 54.18%

I'm listing inventory items from Vendor "Items Received", but the quantity is ending on the List as double the number received.... I'm not listing these items twice but the amount entered is double and not every time. Please help.... The Quickbooks support site is no help at all. I'm using 2004. (Having to redo all of last yrs. data after a drive crash)... Thanks. ezjim

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Answer Match 54.18%

I am using windows xp. I have been getting alot of popups and my computer is taking a long time to load, and its really slow on the internet. I am new to here and i dont know very much about computers. I got some popups that came up the other night that c:\documents and settings\owner\local settings\temporary internet files\content.Ie5\MOVJCT8\full_downloads[1].exe is infected with the downloader.Trojan virus and Vbs.startpage virus

c:\documents and settings\owner\local settings\temporary internet files\content.IE5\ELYW04HU\full_downloads[1].exe is infected with the downloader.trojan virus and the Vbs.startpage virus

c:documents and settings\owner\local settings\temporary internet files\content.IE5\VTNNZFY5\hpp[1].hta is infected with vbs.startpage virus

c:\documents and settings\owner\local settings\temporary internet files\content.IE5\MOVFJCT8\hpp[1].hta has been infected with the vbs.startpage virus

I have norton virus scan and i found these in the log and they couldnt be repaired, but when i do a virus scan they arent detected.
since then i've also been having this power scan thing pop up when my computer loads up and i tried to uninstall it and it still pops up from time to time, my net passport isnt working from time to time, and my msn sign in comes up when i turn on the computer and it never did that before, i use to have to click on the icon to make it come up.
i downloaded the hijack this and the following is my list, i was very disturbed to see that there... Read more

A:[Solved] im new, having a lot of problems can someone look at my hijackthis list

7 more replies
Answer Match 54.18%

1. Boot up takes an hour and a half to be entirely complete.
2. The taskbar initially doesn't show; I have to reset its properties through the control panel, then log off, then log on. This I do about 15 minutes after reboot.
3. The services that are supposed to load automatically don't; I have to launch about 25 services manually, and I can't do this for the first hour and a half after rebooting.
4. Microsoft backup doesn't work. I downloaded and tried to run Cobian 9, but it says it is already running and therefore won't run.
5. Programs take minutes to launch off the taskbar. However, programs in the task manager launch quickly, and Microsoft Outlook runs quite well, as does Google Chrome. But all launches not already on the task manager take minutes to start.
6. I can't uninstall or reinstall TurboTax 2008.
7. I have AVG, Defender, and HiJackThis, and can supply a Hijack report on request.
8. This has been going on for three weeks.
9. Help!

A:A laundry list of Windows XP Problems

Moving from the HiJack This forum to the Am I Infected forum as there are no logs posted. ~ OB

20 more replies
Answer Match 54.18%

I've been using FireFox for about two years now and just started to have this problem since I installed Firefox Extension BackUp Extension(FEBE) it won't install/update extensions. It still says, 'xxxx will be installed when Firefox restarted.'
I've restarted it, uninstalled it, reinstalled it, gotten a new profile. Since I got a new profile, I've been installing new extensions and it's been doing fine. Just now, it started back again. Help, anyone?

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Answer Match 54.18%

Problem 1.) Can't go to any antivirus site to download an antivirus program.Problem 2.) When I download it from another computer and install it here, I can't update it because it won't connect to the server.Problem 3.) Browsers simply stop working. It's not a specific time, it happens after an hour, or two, both Firefox and IE stop working, they won't load any webpages. It says "Done" at the bottom but nothing shows up. I can use other programs that require internet connections but I can't use browsers.I have scanned with MalwareBytes and removed some things, but the problem remains. The thing is that my MalwareBytes database is pretty old, but this problem I have doesn't let me update it. Yesterday I managed to install the free ZoneAlarm Firewall, but it seems to only make things worse. Now I can't even go on the username I installed ZoneAlarm on. I'm using a different one. I hope someone can help, here's the HijackThis Log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:28:15 PM, on 12/2/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16915)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32... Read more

A:Several problems, too many to list here, HijackThis Log included

I already reformatted the comp. Problem fixed.

Thanks for your "help."

2 more replies
Answer Match 54.18%

Browser: firefox
System: windows 7

Ok, this virus has been causing havoc for me for around a month. Last month it had a problem with Google/Bing redirecting me somewhere instead of my intended search. I ran Malwarebytes, and one other scan that I cannot remember the name of unfortunately (want to say it started with a 'd'). It seemed to work.. but the computer started to act a little funny, so I restored it to a previous time. From there it seemed fine for about a week. However, after a week when starting my computer it would not start. The screen turned black and it said new hardware was causing it to fail starting, and it said put in my windows 7 disk. I don't have a disk so I clicked the option repair computer and it failed. So I shut it off and removed the usb storage device and tried to start it again. This time it started up. I later scanned the flash drive with malwarebytes and found nothing. I opened the internet and found that it had begun to lag horribly. When scrolling it will stop certain places for a few seconds then jump down. Also, when I click things the computer freezes then tries to load it. I ran malwarebytes and now a norton scan. It found some things and I restarted my computer. As I restarted it went bsod, but restarted anyway. I chose start windows normally and the problem is still there with the lag and such. It said windows had an unexpected shutdown, though I was just restarting it. Firefox becomes unresponsive very quickly as well as ma... Read more

A:Long list of problems/ can't seem to get rid of a virus

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

40 more replies
Answer Match 53.76%

I was asked to look at a friend?s laptop because boot terminated in BSOD ?Unmountable boot volume 0x00..0ED. Before reaching that point it asked one to press Enter to load SPTD. The BSOD followed regardless of pressing Enter, Escape or doing nothing.

DrWEb live CD scanner reported one of the owner?s downloads, Ares.exe, as infected with ?Trojan.MulDrop1.40731? and I allowed it to delete the file.

Simple Registry Eeitor on Ultimate Boot CD comlained ?Volume is dirty, mounts read-only?. Ran ChkDsk.
From UBCD got no indication of problems from A-Squared, RootKitty (no differences found). USing SuperAntiSpyware free I quarantined some of the cookeis and two registry keys it reported (sadly don?t have a logfile for that).

I discovered that I could allow the machine to run applications successfully by replacing the missing(!) Rundll.exe from another PC?s installation.

Then installed updated and ran Malwarebytes? Anti-malware. Quick Scan showed problems, all quarantined with a reboot.

Now various programmes were atarting up after boot, the first time I saw them: Daemon Tools lite (failed), Skype, Messenger, AVG, SpywareDoctor. The Daemon tools installer appeared to run OK.

I installed Spyware Terminator for its Analysis...

When I can get to open the log files again (se below), I can tell what the reported or post them if requested,

Now XP always fails to install a mouse driver when plug mouse in to USB, e.g.: device manager then shows HID Devices: Darfon standard mouse;... Read more

More replies
Answer Match 53.76%

Ok, here i go.

I have installed the game (from a disc) and it loaded up normally. The game began with a slighty stuttery intro and as the game begins i noticed that the characters were completely black, no shadying or contrast, just black! also any useable objects were too.

I scoured the internet for answers and came up with a few. My computer is pretty new and has great specs. Easily good enough to deal with the specs of the game. However i noticed that quite a few people have had the same problem as i. And it seems it stems from the fact that the game cannot be played properly by a multiple core computer (mine has four i think).

Firstly recommended was a patch which i have downloaded and has made no impact whatsoever. next was a action that seemed to cure the problem for a few people - use the task manager/set affinity to change the amount of cores/cpu's being used to one. When i did this i did notice that the game ran perfectly (speed/background colour) however the main problem (black charcters/items) remain.

As a self trained and very flawed (lol) computer tinkerer i have tried a few little things that have helped in game problems in the past (changing the compatibility to windows 95 etc etc) but alas no victory.

This game is one that ive owned for a while but my old PC couldnt run it, and now ive finally splashed on a decent PC i STILL cannot play it!

Any help or ideas would be gladly recieved.

PS - Using Vista, CPU/Clock cycle: HP / AMD Phemon(tm) 9500 ... Read more

A:Solved: Broken Sword 4 (Angel Of Death) Technical Problems.

have you updated your video card drivers?

3 more replies
Answer Match 53.76%

Anyone help with a modem issue, My modem is not allowing me to connect to the internet. When I log into the modem it says that it is connected, and on the front of the modem the power light is solid, DS is flashing, and WLAN is solid no other lights on.

A:Modem Problems

8 more replies
Answer Match 53.76%

I am running Xp Professional I have a USR V.92 Performance Pro Modem.

Sometimes when i try to connect it sounds like there already is a connection on the Line. This does not happen all the time but alot of the times.

Usually if I try to go to a site (no specific site) and I get disconnected this is when it usually happens, as I'm trying to reconnect. ive tried three different modems. Each does the same thing. Could some thing on my computor connect me with out me knowing?

I've ran spybot and got rid of as musch soyware as it found.
This actually started before I upgraded to XP.. I had win 98. And I installed XP over Win 98.
Could the remote computor not hang up?

usually after I don't try to connected for a while 30min - 1 hr then I can connect.

When I get a good connection its 50.6k

The phone company checked my line and it was good.


A:Modem problems

6 more replies
Answer Match 53.76%

I am trying to set up a 1.1GHz Duron with Win 98 to send and receive faxes. The machine was new 1 month ago with an Intel modem and fax talk (no ISA slot). It would send faxes every now and then - maybe 1 in 10 but never receive a fax. I uninstalled the rather nfriendly fax talk and installed Bitware but no joy.

I have just put in another modem (also PCI) using the conexant driver and Supervoice. Same result. I have had success once when the phone and fax are on the same line and the phone is picked up and manually switched to the fax.

On dedicated fax lines, the phone will ring and ring but not seem to cut into the fax. On one or two occasions it has cut to the fax and even got as far as handshaking but not made the final connection to send the fax.

Both modems have no trouble connecting to the internet.

I am close to losing what little hair I have left...

A:Modem and fax problems

I would suggest getting a real fax program like Winfax Pro....

Do a search here for prices......

2 more replies
Answer Match 53.76%

I have a Rockwell 56k voice modem. My problem is that I get automatically disconnected exactly 30 minutes after having connected to my ISP. This is really annoying. Also, the connect speed on display is 115200 bps...and that is obviously not true. Can anyone suggest a good initialization string that will correct both there problems? Thanks
Siddharth Bhatt

A:Modem problems

Try this place for modem info strings

For disconnect try in Outlook express try Tools>> Options>> Connections. and make sure that hang up after sending and reciving is not checked.

1 more replies
Answer Match 53.76%

Ive had multiple computers..each with modems..until i got my new one which didnt come with one and i couldnt transfer my other modems cuz my new comptuer had only PCI slots and they wernt i had gotten a compaq modem from my moms library (old parts they didnt need) and for some odd reason Win98 wont find drivers for it, but on the newer systems it will. So I went to look for drivers and couldnt find one since there is a driver for nearly everymodel and system. So i was jsut wondering if i could transfer the Modem.sys over. Would it work? just wondering


A:Modem problems

the answer, in a word: no

2 more replies
Answer Match 53.76%

allright there,
i've got a bit of a problem with my modem.
my system is a 300mhz cpu
32mb ram 1.2gig hd
and a conexsoft 56k fax data modem.
now i know this modem works because i've had it working on a seperate pc,when i try to conect using connection wizard it tells me that i have a LAN conection.looking in control panle there is no dialup icon.
so how do i get rid of this lan connection?
i don't see any thing in bios to change.
hope you can help laters

A:modem problems

You need to create a dialup connector.
Go To : start/settings/control panel /dialup networking & make new connection... after yoiu have created the new connection make a shortcut & send it to the desktop so you can click on it to go online.

3 more replies
Answer Match 53.76%

i used to have cable now i dont and im trying to use my modem.
heres my problem...i reinstalled my modem successfully,windows recognizes it .
when i go into device manager/modems and click on it my modem shows there,when i double click the modem i get this erro "cannot read port name from registry" i click ok and then the properties for the modem comes up and says this device is working properly,i even updated the driver from that screen but still not working.
i posted this question in the internet misc section and i got the response to go into the bios and delete com 2 then windows should assign a port to my modem,i checked all through the bios and could not find anything that related to ports or modems so i didnt change anything.
i tried reinstalling windows over my existing copy still did not work.
here is a theory i dont know if its correct or not but ill say it.
i used to use dial up until i had cable ,since having cable ive reformatted a couple times and set my cable back up but not my modem,i use norton clean sweep and nortonn utillities to clean dead files .so im thinking that maybe because i have never used the modem on the reformatted disc that i may have removed some modem files that norton saw have never been used and thought were safe to delete--remember modem was never installed on reformatted disc.just my theory i dont know if its valid or not.
please help i am getting very frustrated and a little ticked off.
i checked the phone line--it works--i chec... Read more

A:modem problems

Try the link below. Post full system specs.


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Answer Match 53.76%

Help !
I have installed XP and the only thing that wont work is my modem, is there a specific driver I could use.
Modem is a Rockwell Compatible Internal K65 Flex, Voice,Fax,Data
Any help gratefully received.


A:XP Modem Problems

Hiya and welcome

We need to know the version number. Go to Control Panel | System. device Manager, under modem will be the name of your modem.



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When I plug in my phone line into my modem (there is only one jack on the modem for the phone line) all my phones in my house will not work (even when the computer is turned off), does this mean my modem is stuck open? If so can this be fixed or do I need a new modem? Also, I am using XP and it is a BRAND NEW Dell desktop computer. THANKS for any help!

A:Modem Problems

Can you get online with it plugged in?

Have you looked in the Device Manager to see if there are any error or warnings for the modem?

If you click on the + next to the modem the tree will expand to show the modem, double click on the modem and look at the Device status and see if it indicates that this device is working properly.

What is the make and model of you modem, I don't think that I've ever seen on that didn't have line in and line out.

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Answer Match 53.76%

My modem has lost it, and I was wondering if anyone has had a similar problem.
I have a USR/3Com 56k internal PCI modem. It's called a 'performance pro' or something like that and it's a real modem not a winmodem. It is several months old and was working fine but something has gone wrong. When trying to dial out I go thu the dialer app and it initializes the modem and opens the speaker. Instead of hearing a clear dial-tone before it starts dialing, the sound is full of crackling noises and also includes some sounds I would describe as 'whooping' sounds that rise in tone. Even if it succeeds at dialing out it will not connect at this point.
Let me point out that I have a phone on the same line and if I listen on the phone the dail-tone sounds clear and normal. In fact the phone is plugged into the 2nd jack on the modem card so it's getting the exact same connection.
It was starting to get this only on occasion and doing a shut-down - restart would cure it. Now it doesn't cure it anymore. I think something died in the modem but was wondering if anybody has had this.

A:problems with modem

if it a is a us robotics modem it should have a 5 year warranty
sounds like your modem has gone bad have any had any lightning storms lately?

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hi, yesterday i went and bought a cordless keyboard & mouse. after (unsucessfully) trying to install them (my computer did not have usb connections) the comp now will not recognise the external modem, i reinstalled an internal modem that i know works but again both windows and aol software will not detect a modem. they will only detect a TCP/IP connection device and wont let me go any further. I have now installed a usb pci card and the keyboard & mouse now work but still will not detect a modem? the only thing i can think i may have done is broken the serial port card (is this possible?)
any help would be most welcome. thanks. imustbeanidiot! tells me that i only have com1 and com 2 (no com3,4,5etc) does this matter?

A:Modem Problems

Hi imustbeanidiot, welcome to TSG....

More than likely your USB device stole the IRQ that the modem was using.

I'm going to assume you are running windows 98, if so, do this:

Start button, run, then type msinfo32 and hit ok....go to hardware resources, IRQs, edit, select all, edit, copy, and come back and paste your listing.

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