Tech Problem Aggregator

Windows load screen at boot, looong black screen, then normal startup

Q: Windows load screen at boot, looong black screen, then normal startup


I have been having this problem since a week or so. Broni has helped me in malware forum to rule out malware as responsible. My machine is clean and I was refered here for further help.

Here is my problem:

At boot-time, I see windows XP load screen with the progress bar, the progress bar advances to the end and then, the screen turns pitch black and all is see is an arrow cursor I can move around. I thought until yesterday that this was a permanent freeze-up, but if I wait, say, 6 minutes, the black screen disappears and windows then starts normally.

Last week, problem was intermittent, it now happens all the time.

Windows boot-up was fine before.

Please help me.

A: Windows load screen at boot, looong black screen, then normal startup

I had this tons of times with my old XP PC. It is normal if you have a lot of files on the HDD and you have little RAM. How much RAM do you have? What is the capacity of the HDD? And do you have the Windows XP disc? Would you be willing to upgrade the RAM and/or the OS if we must resort to that? Or would you rather just buy a new PC?

62 more replies
Answer Match 105%

I have a ThinkPad Edge E430, 64bit Windows 7 computer that is under warranty. Upon normal startup, I am able to load Windows 7 and get to the user login screen. After logging in, I get a black screen and can see the mouse cursor but no applications ever load. I think there is a problem that is preventing windows explorer from loading.
I'm not sure if this is related, but a few days before this started happening I received a Windows Action Center notice that the small.CA virus was detected on my computer. I ran Windows Defender, Malwarebytes, McAfee Virus Scan, and Emisoft Emergency Scanner, but none of them turned up any problems.
I'm able to run my computer through Windows safe mode with networking at the moment normally.
Do you know if this is a software problem and if so is it fixable? If it's a hardware problem, my computer is under warranty and I can send it back.

A:Black/Blank Screen upon Normal Windows 7 Startup

In the Advanced Boot Options where you chose Safe Mode with Networking there is the option to Repair your computer.  Give this a try.

2 more replies
Answer Match 100.8%

I had recently formatted and reinstalled windows xp home edition. Everytime I restart my computer this comes up after the Dell logo displays. It lasts for approximately 5 minutes and then the Windows XP loading screen comes up and boots to the desktop. This load is really annoying and has never happended to me on previous installs of Windows XP. Please let me know how to resolve this issue.

System Specs.
Dell Dimension 4600
Windows XP home edition SP2(This issue also came up on the original install)
Pentium 4 3.4ghz processor
1 gb ram
128mb ATI Radeon Pro graphics card

A:Black NT load screen on Windows XP startup

That screen is actually a byproduct of SP2, as long as you run SP2 your stuck with it.

3 more replies
Answer Match 98.28%

So I built a new PC a couple of days ago, and everything has been running fine until recently. It started with my PC hanging on a blackscreen upon booting up. I believe it had something to do with a registry clean that I performed with CCleaner early.. After restoring my registry from a backup, I am now able to boot into Normal Mode again, but I am still unsure of what the cause was exactly. Also, is it recommended to run registry cleaning scans or should I just leave the registry alone?
My system specs:
Intel Core i5 4670K Haswel
Asrock z87 Extreme4
8 gigs mushkin ram 1066
Windows 7 64-bit
I don't know if this will help, but I will include the two registry keys(copied from notepad) that I backed-up before running CCleaner:Key 1:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\Curre... Read more

A:Windows 7 won't boot in normal mode (Black screen with movable curser after wind

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons
Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.
 Per , “the Windows registry stores all application settings in one logical repository (but a number of discrete files) and in a standardized form.  The registry contains important configuration information for the operating system, for installed applications as well as individual settings for each user and application. A careless change to the operating system configuration in the registry could cause irreversible damage, so it is usually only installer programs which perform changes to the registry database during installation/configuration and removal.  If a user wants to edit the registry manually, Microsoft recommends that a backup of the registry is performed before the change.  Editing the registry is sometimes necessary when working around Windows-specific issues e.g. problems when logging onto a domain can be resolved by editing the registry.  The Windows registry can be edited manually using programs such as regedit.exe, although these tools do not expose some of registry's metadata such as the last modified date.”
Per :  “A registry cl... Read more

1 more replies
Answer Match 97.86%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3002 Mb
Graphics Card: Windows Live Display Driver, 2 Mb
Hard Drives: C: Total - 290291 MB, Free - 201064 MB; D: Total - 14648 MB, Free - 2417 MB; E: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 1484
Antivirus: avast! Antivirus, Updated and Enabled

Using a HP WINDOWS 7. I am unable to start in anything but safemode options: SAFE MODE WITH NETWORKING. TRIED; removing battery, system restore( no restore point available) ran windows malicious removal, and a few other suggestions.
Very novice user. Need specific help on this, please.
I am accessing this forum on a desktop pc.

A:Black screen on normal startup only

Hi, try a start up repair - you will need the install DVD.
Windows 7 Startup Repair

1 more replies
Answer Match 96.6%

Hey guys I was installing kali from a usb drive, when it was partitioning the drive it crashed... So I turned off my lenovo g570 4334 laptop, pulled out the usb drive and booted my laptop up normally..... It loaded the lenovo screen, with the options to access bios, then loaded a black screen with a blinking underscore.... I can't do anything at all except from the bios.... I've been searching for hours, Microsoft support for 2 hours straight... And now I just feel like crying.... Please help me!

A:Urgent! Win7 will not load after lenovo boot screen, black screen

How to run chkdsk and System File Checker (SFC) from the Recovery Console Boot your Vista or Windows 7 installation DVD
When you see "Press any key to boot from CD or DVD", press Enter
At the "Install Windows" screen, click on Repair your computer at lower left
At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C and click Next
At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
Run chkdsk first then SFC
If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C.
For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)
Let either run to completion undisturbed.

Vista or Windows 7:

If you don't have a install DVD, you can download a legal copy here:

Windows 7 Direct Download Links
Windows Vista Direct Download Links

Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.

9 more replies
Answer Match 96.6%

my PSU went out and i had it replaced and since i replaced it i havent been able to boot my pc. i plug everything in and hit the power button it immediately goes to a black screen with a blinking underscore cursor in the upper left corner about 1/4 of the way from the left side. all my fans work, the hard drive is running.

Vista (64 bit)
AMD Phenom x4 9100e 1.6GHz
ATI Radeon x1950 Pro
4 Gb RAM
Power supply was from another pc i had that i didnt use anymore, same wattage just had the 6 pin PCIe connector i needed, the one currently in it is the stock one that came with the tower.

no clue what to do, F1, F2, ESC, DEL keys dont work to get to BIOS, the only responses i get are CTRL+ALT+DEL kind of restarts i think, my monitor goes to standby when i do it for a brief period of time but then fans kick on again and same black screen.

also when i hit the pause/break key it stops the beeping that is coming from the mobo. *note* if i hit the key during the beep then its continuous noise.

anyone have any advice?? any would be appreciated!!

*Edit - just to clarify, i get zero load up of anything, there is no loading screen prior to the black with blinking cursor, as soon as power is on it immediately goes to this screen.

*Edit - again i forgot to put that the 6 pin PCIe connector needed for the x1950 pro is non existant in the new PSU and i havent gotten an adaptor yet for it. dont know if that would be the reason i cant boot BIOS or windows. the original gr... Read more

A:Black screen blinking cursor immediately on boot, no load screen...

sounds like you need the PCIe power connector to run your video card. Try removing the card and enabling the onboard video until you get a new PSU or adadpter.

8 more replies
Answer Match 94.5%


Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.;EN-US;307545

Forum example of a successful recovery here:

3 more replies
Answer Match 94.08%

Before explaining how i got here, i will explain what exactly is happening. When I boot up my computer i see the logo then text saying Preparing Automatic Repair with a loading icon. Then i would get a black screen that would sometimes show a cursor that i can use with the black screen but most times just the black screen. Eventually this black screen ca give way to Diagnosing your PC loading screen that loops endlessly

Okay this started after I downloaded the anniversary edition for Windows 10, the first time i booted up the computer i had faced the AVG Watchdog initialization bug which prevented from accessing the laptop for the few weeks as tried looking for solutions forcing me to eventually uninstall AVG through Safe mode (the only way i managed to was through turning it off and on 3 times as every other way including holding F8 had not worked). After booting up the first time without issue after removing AVG and getting some things done, I turned it off without issue then i faced this new problem which is still plaguing me. I've looked up in forums for a solution but the closest i found was just reinstalling windows and losing everything, does anyone have a solution where i can still keep my data?

A:Can't access startup screen, boot up leads to black screen

Hi Helix935 and welcome to Tenforums.

If it was less than 10 days since this happened, you might have been able to go into Settings>Recovery and rollback from the Anniversary Update. But it's been too long now.

If it's data only that you're needing to save, you could boot the system to Kyhi's rescue media and use File Explorer to copy your data over to an external drive, then perform a clean install, (or reset or refresh from within safe mode).
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
You will need to reinstall your personal applications after the OS is working again though.

1 more replies
Answer Match 92.82%

So, here is my story,
Yesterday I wanted to install graphics drivers form Dell website due to some problems that I had.
My laptop info: DELL_Intel Core i7-4500U CPU_RAM8GB_Windows 8.1 .
Graphics Dr.: Intel Graphics Family & AMD Radeon 8850M.
During the installation of a 'new' AMD Radeon 8867 - if I remember well - , my screen started to flash and then got black. My laptop was on with black screen and the cursor flashed. I turned it off, then back on , and it was the same story....nothing.. I pressed Shift+F8 and Nothing.
I can only access to BIOS (F2) or to BOOT MANAGER (F12)... Unfortunately no Safe Mode is an option. In fact, how is it possible to go to safe mode with a black screen on Windows 8??
I would appreciate any suggestions to fix the problem. 
Thank you!

A:Black Screen during boot/Windows 8 - cannot load on safe mode - no Bootable System RE USB

2 more replies
Answer Match 92.4%

A few times now I have been in internet explorer and then the screen with go back and forth from black screen back to internet screen and back and forth between the 2 for a few minutes and then will hit me with a blue screen with a bunch of writing on it and then will restart. It seems to run fine after the computer restarts itself but this has happened a few times now!

A:Screen flips back and forth from black screen to normal then blue screen

Can you provide a few details [remember we can't see or touch your system] about the hardware and software?

3 more replies
Answer Match 91.98%

Hello, three nights ago my PC started blinking and freezing every five seconds so I used a few programs like CCleaner and Spybot S&D as well as but they did not find anything I had a malware problem a year ago so I went to site and tried their Windows XP cleaning procedure and Generic Malware removal procedures with programs such as about:Buster and HSremover.

I had also tried to uninstall and reinstall my Mcfee anti virus system (which wasn't picking up anything after repeated scans...) but that only seemed to make things worse I did manage to put Windows default firewall back up in normal mode dispite the freezing screen.

As I was doing all of this I was referred to the antimalware program FDfix through Pacman's process checking site (I am at my college library and forgot to bring the actually info today...) and so after the above procedures failed I had tried to use FDfix in safe mode as instructed by the site.

However, when I had rebooted my system for the final FD check my PC crashed and I had to boot up in safe mode which works fine.

I have attached the two RSIT logs as your preparation guide states any help as to what I should do is greatly appreciated.

Thank you for your time,

A:Blinking black screen in normal boot mode

Hello again the problems seems to have been solved thanks again for looking...

2 more replies
Answer Match 91.14%

Here's what happened. I was playing WOW online, (no past problems with

it before). Then the game went black screen, then back to game, then

black screen, then to game, now with weird colors on part of the screen.

I rebooted and it would not go into windows, but when it tried to load

windows in normal mode, I still got only the black screen on boot up,

(black screen with short white horizontal lines in it, at 800x600 pixels

when starting up, and blue screen with same line problem and only

(800x600 pixels again), when trying to load windows. After it try's to

load windows, I get a blue screen, and white horizontal lines, when windows

is loading, then the screen goes all black, and can stay that way for hours

if you leave it on. Soft booted again, same problem, but now it stops at

"Windows Error Recovery", again in 800x600 pixels mode, and says to

fix the problem: 1. Insert your "windows installation disc", and restart

your computer. 2. Choose language, then 3. click repair your computer.

Well this machine was made at CyberPower,Inc, and they didn't give me

that disc. All they sent with the machine was a Recovery DVD-ROM. It

didn't give the option to "Repair your computer", just to reinstall

windows. Tried that to find my only option was reinstalling windows, I

did that and I was only left with 199GHz of space on my hard hard drive.

I rebooted again with recovery ... Read more

A:Vista 64bit won't boot up in Normal Mode, black screen

Hi and welcome to TSF try booting in safe mode with networking this will allow you access to the net and then try going to the nvidia support site for your graphics card and download and install the latest updated driver

8 more replies
Answer Match 91.14%

Yesterday I ran Malware Bytes and McAfee because I started to get random pop-ups when I normally do not. Both programs showed no problems. I also cleaned the disk space, which had not been done in a while. This morning, all icons were missing from the screen--it was just a blank black screen, so I shut down by pressing the power button. When I turned the laptop back on and I try to boot in Normal and Safe mode, it will not do so. With Normal mode, it goes to a blank black screen and does not even go to the "Windows Loading" screen. For Safe mode, it begins to list a bunch of drivers, etc, but it seems to get stuck with only half the screen filled with the list and will not move past that point.

I wish I could install HijackThis and run it as it has worked for me in the past, but I cannot even get my laptop to load.

I do not have an XP installation disc, but do have the Recovery Console on my boot up menu. I have tried running ChkDsk, FixMBR, FixBoot but to no avail.


A:XP will not boot in normal or safe mode--blank black screen

Can you do a CTRL+ALT+DEL and start a new task called explorer.exe?

75 more replies
Answer Match 90.72%

Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen.
I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time...
Startup repair says it cannot help - Safe mode has the exact same black screen problem.
I have done chkdsk and sfc scannow - Didn't fix it.
When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.
I have tried changing the active partition on information in some of these other threads - It didn't seem to work.
All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.

I see that a lot of the advice on the threads is to do a fresh install - Is it really broken beyond repair at this point?

Does anyone have any other ways I can try and fix this problem?

A:Black screen w/cursor after Windows load screen - Nothing fixes it

Hello saturnn and welcome to Seven Forums.

One of the Forum experts prepared this troubleshooting guide for Windows 7 failure to boot issues. Even though you've tried several of the suggested fixes I'd still go through the tutorial and try the steps in the order listed.

Troubleshooting Windows 7 Failure to Boot

1 more replies
Answer Match 90.3%

I am having a problem with my computer which it seems is relatively common but doesn't have any straightforward solution because it could stem from a variety of causes. 
PROBLEM: My Windows 7 Asus laptop shows me the typical startup sequence (Win logo, takes longer than normal) then just gives me a black screen with a cursor on the login screen. The cursor works fine and actually has my preferred (non-default) mouse sensitivity. The problem is the rest of the computer isn't working.
Things I've tried:
-ctrl+alt+delete on the black screen does nothing
-booting in safe mode gives me a black screen with a working cursor, as before
-ditto for safe mode with command prompt. Here I'm trying to run "sfc /scannow" to see if it repairs something. This is a solution I found via some Googling.
Other solutions I've seen suggested which won't work for me:
-Asus has a system recovery function which was working fine, but it wants to delete one or both of my HD partitions. This is simply not an option, likewise with restoring to factory settings. I spent like 20 hours playing Skyrim in the past couple days and I would just be devastated without that save file.
-One internet tech whiz talks about how he just whipped out the HD and attached it to another computer, from which he was able to scan/save data or whatever. This is a laptop, that doesn't work.
-I don't have any recovery disks lying around and I don't have burnable CDs on hand
-I d... Read more

A:Black Screen on Startup, Can't Load Safe Mode

After some messing around, the computer has started a CHKDSK. Right now I'm getting a lot of lines saying "File record segment #### is unreadable." Is this a hardware issue or can it be fixed by the computer itself? If it's a hardware issue on the C drive, am I right to assume moving my files to the (relatively unused) D drive won't solve the problem because my OS is on C? Will System Restore/ restoring to factory settings on C solve the problem?
As a side note, it turns out Skyrim saves are on the Steam Cloud so it really doesn't matter if they get deleted. I'd still like to salvage my data if I can.

13 more replies
Answer Match 90.3%

I have to fix a P4 1.70Ghz computer with XP Pro, and a 40GB HDD. I have no idea what happened to it previously. All I know is that it needs repair.

When I boot up, it goes through post, and memory check just fine. (I also notice that the screen resolution is out of wack, but I figure I can always fix that later.)

Sometime after the memory check the screen goes off and shows this red box saying something like "The input signals are nowhere to be found, monitor will shut down in # seconds." Usually it gives 7 seconds, shuts off, and then comes back on. I've restarted the computer many times - and it always happens in that sequence.

Then there's the HDD boot up. It always brings me to the "Last Known Good Configuration" screen where I must choose between Safe Mode, Safe Mode with Net, or Normal. I have gotten to the point where I've tried all of the above options, it gives me that white horizontal loading bar at the bottom, which reaches the other end - and hangs. I've left it on for hours, nothing ever comes on. The screen is perpetually black.

I've tried the bootable CD, which gets me past the load bar up to the trademark Windows XP black screen load bar. From here it takes me to a black screen, and I've sat there listening to the HDD to see if it's reading - but all I hear is silence.

I've also swapped the hard drive with a working 8GB drive, and I still get the same results. At this point I'm not quit... Read more

A:Boot issue - black screen after safe and normal mode selection.

6 more replies
Answer Match 89.88%

i recently had to reinstall my windows xp due to file corruption and now when i start my laptop after the dell loading screen which finishes in a second or two a black screen with a loading bar at the bottom apears which takes 5-7 minutes to complete after its completion the windows loading screen appears and then the logging window appears and after logging in windows start normally. PLZ help me if you know about this and tell me how to get rid of this black loading screen if possible.

A:a black screen loads before the windows load screen

6 more replies
Answer Match 89.04%

Hello everybody, today my laptop has become blind. Let me explain:

My laptop was purchased in 2007
Alienware m9750
Dual nvidia 7950 go
Dual core 2.0
2 gigs of ram
80 gb harddrive

So here's what happened, today I was watch s movie on netflix when suddenly my screen goes black. Though I had crashed but my laptop was still on and the sound was still going. restarted, and the initial screen was slightly pixellated and garbled. Which has now made my laptop permanent garbled and pixely. After the windows logo. My screen goes black, but I am still hear the windows start up sound. I found that I am able to click on some music files on my desktop that are able to play, so this is a video issue. I reboot in safe mode which works this time figure to disable and uninstall the videocard drivers. I restart and I'm able to use my pc somewhat normally( still garbled). Reinstalled the nvidia drivers then halfway through says: error install failed or something, it happen really fast then crashed, tried restarting atleast 20 times in safe mode but it freezes up after it tries to load partition(1)\windows\system32\drivers\mup.sys

All of the other options for start up(even last settings to work) the screen goes black after the windows logo. I have tried tinkering with the bios but it doesn't help. Its basically being blind using a computer. So I'm wondering if there is anyway to possibly blindly open up command prompt and possibly disable or uninstall the drivers from there, I'm ab... Read more

More replies
Answer Match 88.62%

Hi all !
i have a problem with my pc , it randomly freeze at startup getting me black, white or distorted screens . after 1 min the pc reboot and all go normal.
this problem can come 2 or 3 times at the same time.
after the pc finish his reboot it get me an error
like this : Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 116
BCP1: FFFFFA800B26C010
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
and if i go on operative center it get me this :
Firma del problema
Nome evento problema: LiveKernelEvent
Versione SO: 6.1.7601.
ID impostazioni locali: 1040

Ulteriori informazioni sul problema
BCCode: 117
BCP2: FFFFF8800F6579C8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
ID bucket: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
Informazioni sul server: 9e4f5a19-5833-40b9-9f92-05c83b20360d

here are the information that i see in the bsod post introduction

.OS -windows 7
.its an assembled pc by me and i ve installed original win 7
.Full reatil version
.the system have ~ 1 week .. i have upgrade it from an old one created by me 1 year ago
.the OS has ~ 1 week ( i have re intsalled it after the upgrade)

cpu--> i7 2600K ... Read more

A:BSOD (black screen and windows startup screen freeze

Ok 116 error is caused by your Graphics card.
First thing to do is update your drivers from the NVIDIA website.

If BSODs continue Try HDD tests,
download gpu-z to check if your card is getting too hot, also is there lots of dust in the card?

Do you overclock your video card?

6 more replies
Answer Match 88.62%

Hi so I am having problems with my computer. About 6 hours ago I had left my computer running for around 2 hours, in complete inactivity, and when I started using it the screen froze and turned off. Deciding to turn it manually off, I then found vertical blue lines appearing on the windows screen as it started up. This just got worse as the screen went totally black but the computer kept running. I assume this is not a hardware problem, because I am typing this now on safe mode with networking and there is no blue lines.
I already ran some steps of my own before asking for help from this website with avg, superantispyware, combofix, malewarebytes, and a temporary file cleaner by old timer. The found some viruses and spyware which they deleted.
I haven't seen now if my computer can boot in normal mode now, because I fear it might get infected again.
P.S. I think I followed the instructions for the GMER scan mostly right, but I'm kind of confused on the part if I don't get the message that the tool warns of rootkit activity. What should be checked on the right hand side then cause mine didn't include c drive (the drive I have information on) checked.

One more thing a year ago a dell on the phone tech support guy made me create a totally different partition or operating system on my computer where I have had to choose xp version A ( the old one) or version B (the one that I am having problems with right now) everytime I turn on the computer. Could this someh... Read more

A:Blue lines at startup? Screen shuts off when I boot in normal mode

The main problem with my computer not being able to load and the vertical blue lines was solved. The video card indeed appeared to be burned out or malfunctioning.
There was as a result no virus affecting my system.
In case anybody is reading the main way you can use to see if theirs a virus or your video card is malfunctioning is by running video tests or if any lines appear on the dell logo because viruses usually affect your system after the dell logo loads and when windows starts to load

1 more replies
Answer Match 88.2%

i get this error when i tried to open up my computer, first the windows xp loading screen works fine, then after that the screen just goes black and stays like that forever. this happened when i tried to uninstall a USB Bluetooth driver and it was requested to restart my pc so i did, and after that restart i cant get in no more, the screen just goes black after the windows xp load screen. im wondering how can i fix this problem? please help me guys... thank you.. and o yeah one more thing.. when i tried it on safe mode it went to the welcome screen but after that when i try to move my cursor i didnt move at all!! then i restart my pc again and the whole thing happens once more! help me please!

A:black screen after windows xp load screen..

6 more replies
Answer Match 88.2%

The other day when I booted up my computer, it got as far as the Windows screen with the bar scrolling at the bottom, and then, when I should have gotten the welcome screen, my lcd monitor went black, with a no signal notice and went into standby. I could not get into Windows, even in safe mode. I did a full restore, and everything seemed to be going well, until I installed the ATi video drivers. The same problem started again, black screen, no signal at the Windows screen. Windows seems to be loading, I can hear the hard drive clicking and the Windows start up music is heard and finishes after the black screen.

Things I have tried to resolve this:

Did a full Windows restore.
Reloaded the video drivers, old and new, numerous times.
Tried the ram sticks one at a time, didn't find a problem with them.
Ran Memtest, no errors.
Took video card out and reseated. Replugged vid card power wire.
Took the audio card out and reseated.
All voltages seem to be okay in the bios, fans and hardware are running, so I think the power supply is okay.
No overclocking.
Don't see any problems in the Bios.
Cooling seems to be okay. No dust in heatsinks.
Windows loads okay in VGA mode.
I have .net installed.
I don't see any obvious burned spots on the video card or motherboard.
Done Google searches and found many with the same problem, but nobody seemed to have a fix. Accept buy nVidia.
Searched TechSpot.

The only thing I can think of that it might be af... Read more

A:Black screen at Windows load screen

Doesn`t sound too good mate.

The only thing I can suggest, is to try another video card. If that works ok, then you know your video card has failed.

Regards Howard

1 more replies
Answer Match 88.2%

What happened:
One morning I woke up to realize my desktop is gone - nothing appears there but only My computer, My documents and recycle bin.
So I did "system restore".
After that, the computer restarted and wanted to run "check disk". 
After the check disk was completed, the computer rebooted, but now - every time the computer finish loading windows - I get a black screen with nothing on it.
The black screen happens before I'm even asked to choose the computer user and enter its password.
What I tried;
1. Safe mode to install new video driver - safe mode doesn't work. I opened a new thread about this problem (since it's a problem I had for a long time).
2. Run check disk /r using recovery console - I got an error "The volume appears to contain one or more unrecoverable problems". Need to mention the hard disk is actually accessible (using Hiren).
3. Install the video driver using Hiren - After the installation extracts its files, I get an error generated by the setup file - "an unknown error has occurred"
I'm using XP Pro SP3, Ge-force 250GTS, Hitachi 1000GB HDD.
Any other info needed? If so, please tell me and let me know how to retrieve it from the computer.
Please help.
Thank you

A:Black screen after windows load screen

I tried disabling NVSvc driver (Nvidia driver) using recovery console but now the screen black outs even before I see the windows loading screen.
I enabled the driver again but it still black outs earlier than before..

11 more replies
Answer Match 86.94%

lets see if i can give the right info...

Im using Vista Home Premium, i dont think i have any service packs installed. i bought the PC as an open box way long ago, so im still running the OS that was on it while it was the in store as a model. I have a few system restore disks but my CD-ROM broke recently, so anything that has to do with CDs is out of the question.

I havent installed anything latley and after a virus scan everything checked out well.

As for the problem, i turned off my PC for the night, got up and where the usual Vista logo would appear, instead it goes directly to a black screen with my mouse pointer in the middle, which i can move around freely.

I cant do anything else at all here, no key commands work or anything.

i tried different boot options, all safe mode options are the same as the problem above, restart with last working config didnt work, the only thing that worked was Windows Kernel Debug Mode. It gets me in to windows like normal, but a few main programs i use seem to not work in this mode.

If anyone can give me any help to run in normal mode any help would be great. Thanks.

A:[SOLVED] Black screen instead of normal windows.

I dont see an edit or delete post option for the above post, so ill just have to say nevermind, i fixed the problem by getting rid of a few unnecessary things in the startup list that seemed to be causing the problem.

1 more replies
Answer Match 86.52%

Hi, the day before the problem started, my AVG picked up a virus alert. I simply clicked "heal". Next time i turned on my computer (windows vista service pack 1), i typed in my password in the login screen and it said "welcome". That apparently never changed However, safe mode does allow me to log in to my profile. I suspect the boot sector of the hard disk is damaged. Can anyone help..? Thank you.

HijackThis log:(DSS was apparently not available for download).

Running processes:
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-8... Read more

A:Windows won't load past the welcome screen in normal mode.

Hello PlayaSP,


DSS was apparently not available for download

Correct, and it has not been for quite some time. Have a look at our sticky topic

Nor is HijackThis the preferred initial scanning tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance.

After running through all the steps, you shall have a proper set of logs.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

1 more replies
Answer Match 85.68%


Gateway NV55C laptop with Windows 7 and Hitachi HD.

1. Turn computer on. Get "No bootable device-insert boot disk and press any key."
2. Windows 7 Setup Disk. "Windows is loading files...", then dimly backlit black screen with movable cursor.

Any ideas how to get past this?



A:Black screen with cursor. Will not boot to HD or load setup disk.

Boot into BIOS setup to see if hard drive is detected. If not try reinstalling it to see if you can get it to show up in BIOS setup. If not replace it.

If HD is detected work through the steps for Troubleshooting Windows 7 Failure to Start

1 more replies
Answer Match 85.68%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

4 more replies
Answer Match 85.68%

A little background: I was playing WoW and I got a few random hard lockups. Since my drivers were like 4 months old, and there was just a new expansion for WoW, I figured it might be a drivers issue, and updated it to the newest WHQL certified drivers. Since then, I haven't been able to load into normal mode, and have been getting artifacts on my BIOS screen, as well as the Windows loading screen with the green bar. I can load into safe mode, and uninstall the drivers, and when I do so, I can enter normal mode for a while, but Vista automatically installs a driver. If I load up WoW, it freezes on the login screen, and upon restarting I cannot re-enter normal mode. It seems like a video card driver problem right? I've tried 12 different drivers, including the newest Beta drivers, and none have worked. I've googled for the past two days and the only other plausible solution I've seen has been it's a RAID problem, but how would I go about fixing that short of a reformat?

SPECS: (Computer is ~5 months old)
Intel QUAD CORE Q6600 2.4GHZ
2x 500 GB SATA II 3.0 GB 16MB 7200RPM (In Raid-1)
500 GB SATA II 3.0 GB 16MB 7200RPM
2x 2 GB PC6400 DDR2 800
Vista 64 Home Premium

A:Artifacts on Windows loading screen; cannot load into normal mode.

you need to RMA your video card. 8800GTX's run ridiculously hot and have a high failure rate.

2 more replies
Answer Match 85.68%

Ok it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me because I lost them a very long time ago. Is there anything I can do to fix my computer? Thanks.

A:Windows XP won't boot. Black screen with no cursor after the logo screen.

13 more replies
Answer Match 85.68%

Hello, I'll go ahead and start from the very beginning. Thanks in advance though for taking a look at my problem.

About a month ago, my computer would give me a few problems while booting up. I would start the computer, it would run through BIOS, run through the Windows loading screen, and after that it would run the CHKDSK to make sure my disks are fine. CHKDSK doesn't work, it just freezes right before checking the disks, so I restart and generally it will boot up. Most of the time it would boot up perfectly, but rarely would it go to the xp loading screen and then flicker as if it as going to go to the windows login screen but wouldn't. The screen would just stay black and I'd have to restart. Next time, generally it would work perfect.

So this brings me to the current day. After the windows xp loading screen, it goes black. The computer is on, but I don't see any activity for the HDD via the LED. SO i go into safe mode, i finally get CHKDSK to run, I had to really mess with some stuff to get that working. Windows says the volume is fine, and the only way I can boot my PC is in safe mode, but even that will freeze sometimes while loading some of the files.

Just to let you know I'm running Raid0, and this is my first time running it. I'm not sure if this symptom is a common problem if one of the disks are going out. Does anyone know whats going on? Could it be a virus that messed with a boot.ini or any startup stuff? also, is there anyw... Read more

A:Solved: Windows Cant boot, black screen before login screen

16 more replies
Answer Match 85.26%

respected members,
i have recently ordered a lappy ASUS K53SV-SX520D from flipkart. the specifications are i5 second Generation processor. it came preinstalled DOS. i tried to install the windows 7 ultimate 32 bit. and i installed successfully. But some problem arose i guess the reason is that i created 3 partitions while installations and from Disk Management i created another volume. of the remaining unallocated space.
now when i started the lappy m not able to BOOT. its just the blank screen with a blinking curser. i have tried many times but failed. people please help me solve this problem. its a new laptop and m no even able to start it even once.
secondly. someone suggested me to delete the partitions while instaling the Win 7 again. i tried that too.. but all the options to delete, format, new, are in gray. i mean m not able to delete those 4 partitions.
everything is in front of u. i joined the form with a gr8 hope.. i hope u will help me sorting this out
P.S : i m noob

A:Black screen at boot after first installation & no startup

Is your new Laptop under Warranty?

1 more replies
Answer Match 85.26%


I am trying to reinstall win. 10 on my lenovo thinkpad e540. I first tried with creation tool on a 8 gb usb pin that didn't work. Everytime I reached 60% an error message popped up saying it couldn't recognize something.

I then made a recovery key on my usb pin and disabled fast boot mode in bios and selected to boot up from my usb pin in bios. When the installation is reached to 100% I am asked if I want to clean my TPM at first I pressed yes then the pc reboots and after that nothing happens I can see a black screen and a loading sign. I tried to run it again but this time I presses ESC when it asked me to clear my TPM files and the result is the same as before.

Can somebody please help me I am running out of ideas and it is starting to pis me off😀

More replies
Answer Match 85.26%

Basics: Dell Dimension 2350 desktop with 1G RAM running on XP (home edition?). USB mouse, keyboard & printer connections. Wired 10/100 Ethernet connection. Printer is an HP DeskJet D2660.

What happened: I'm fairly certain this reflects the order of the actions I took and the resulting problems but it's been a long few days.
There was an intermittent problem with the printer (ie it was flashing lights and printed items would sit in queue but never actually print). The computer was also running VERY slow. I used the update feature in the HP software but it didn't resolve the problem. I then used the Device Manager to look for better drivers without success so I deleted the printer (from the printer window) with the thought reinstalling would fix the issue however the PC locked up during the delete process (due to the delete?). Soft restart wouldn't work so I hard booted the system.

When I restarted the system I got a blue screen in the boot process with a ialmrnt5 file issue which I researched and learned is a video problem. After several re-attempts to start the PC in normal mode I booted to safe mode and used the restore feature going back to the last date in which system was working. When I restarted the computer I got the same message so I restarted it to safe mode and disabled the video driver hoping on restart it would find and fix the issue. The computer then started to normal mode but in what looked like VGA (?), ie big granular charact... Read more

A:Screen goes black after the Windows logo in normal & safe modes

is the video card on board or a separate card also what are the specs of the card.

4 more replies
Answer Match 85.26%

Hi guys,
i've got a problem thats driving me mad. i got my new system in the mail and was stoked to be playing new games on maximum settings untill i got a blank screen while loading windows on the 3rd day of owning it. Sometimes the screen will even turn off after i've entered my password and pressed enter. or even go a blueish green colour with no text or mouse cursor.

i did a little trouble shooting and think i've narrowed it down to the graphics card which is a xfx radeon hd 5850 xxx edition. which was abit of a shock because it's only been used for about 3 days... it will display fine on safe mode.

i can load all safe modes with no problems, then i disable the video device and can log into windows normal mode, i've got the latest driviers installed and tried unistalling them and installing the ones that came with the card to no avail..

i tried the windows repair but i think all it did was a system restore which didnt fix anything either..

any ideas on how i can pin point the problem so that i've got my homework done for when i talk to the manufacturer?

A:black screen at loading windows 7 64bit in normal mode

Quote: Originally Posted by Bigdannoz

Hi guys,
i've got a problem thats driving me mad. i got my new system in the mail and was stoked to be playing new games on maximum settings untill i got a blank screen while loading windows on the 3rd day of owning it. Sometimes the screen will even turn off after i've entered my password and pressed enter. or even go a blueish green colour with no text or mouse cursor.

i did a little trouble shooting and think i've narrowed it down to the graphics card which is a xfx radeon hd 5850 xxx edition. which was abit of a shock because it's only been used for about 3 days... it will display fine on safe mode.

i can load all safe modes with no problems, then i disable the video device and can log into windows normal mode, i've got the latest driviers installed and tried unistalling them and installing the ones that came with the card to no avail..

i tried the windows repair but i think all it did was a system restore which didnt fix anything either..

any ideas on how i can pin point the problem so that i've got my homework done for when i talk to the manufacturer?

Probably the video driver. Have you gone to the mfr site for the newest video driver?

6 more replies
Answer Match 85.26%

Okay, this is all using a computer that is property of my grandparents... My brothers sometime come here to play a game that requires a higher resolution on the monitor, so I suspect that may somehow tie into this problem.

When I restart Windows and try to run normal mode, it gets to the step right before user account selection and idles at a black screen. I also noticed that, on my monitor, the green light under the first icon (which I suppose represents an active display) goes off, opposed to how it is now (in safe mode with networking) where it's on.

I don't know why this is happening. Can anyone please help?

A:Solved: I'm getting a black screen after Windows (normal mode) boots!

If it's a resolution problem, does anyone know how I can change my NORMAL mode's resolution in safe mode? Maybe through the registry? I have no idea where the registry key would be at, though.

3 more replies
Answer Match 85.26%

I'm not certain at this point if there is some sort of conflict or if it is an infection. The login screen rapidly blinks (black to normal), the text and video appears corrupted and nothing responds to mouse clicks or keyboard.

Using: Windows XP Pro, HP Pavilion Notebook computer

Here's what I've done so far. I started by using a Norton Ghost live boot CD to backup the existing partition so any work I do can be reversed. I was able to boot to safe mode and all is well. I tried "diagnostic boot" from within msconfig which basically shuts off nearly all non essential services, progs and init files. This unfortunately doesn't rid me of the blinking bootup problem.

The computer already has AVG 8.5 installed and has been running consistently even when the problem began. From safe mode I tried installing and running the latest Malwarebytes Anti-Malware. This found no problems. Being I have a backup image I tried running combofix as this has saved me in the past. Combofix complains that AVG is running in safe mode despite the fact that no avg processes show on the process list and the one AVG service listed in service manager is now disabled. I tried to uninstall AVG from safe mode but the uninstaller quits with an error stating it could not make a registry key. So I can't uninstall it. Combofix ran anyway, installed recovery console, but failed to fix the blinking problem when booted normally.

I still don't know if this is malware or... Read more

A:Windows login screen blinks black->to->normal repeatedly

Turns out the problem is with the video ram. Running default XP "vgasave" driver works fine. Problems occur only when kicking in higher resolutions.

At this point I'll run the vender diagnostic and arrange a warranty repair.

2 more replies
Answer Match 84.84%

Hi Everyone!

Im not so smart about computers so please try to explain it to me in the least complicared way, When ever i start up windows it get threw the Windows boot screen then whens it suppose to come to the logon screen i see only black for no matter how long i leave it on!, i can still move the mouse, and thats all that happens i have a operating system cd, and if i got to repair windows what config do i type??

Thanks Please help i have really important stuff, Including a project for school i've been working on for 2 weeks please Help! Thanks

A:Windows get black screen after boot screen and mouse is there????


2 more replies
Answer Match 84.42%

Hi I have 3 years old Toshiba L300-D.
1 year back I upgraded vista to windows 7 Home premium.
3 days back I had problem - my starting windows page was hanged and was not proceeding forward, also All types of safe mode was getting stuck on classpnp.sys.
After reading many forums I booted with USB (mounted with windows 7) and used command prompt and deleted all "pcmcia" realted files from C drive. Now using F8 function
I can't use any option (all option safe mode, low resolution, startup repair,etc won't work, even changes in Bios setting won't work). Also now while booting my PC with USB, after starting windows page, black screen appears with white arrow and it won't go further this black screen so now I can't even use command prompt & Installation option .
Now I don't know what to do
Any help will be appreciated

A:Classpnp.sys, black screen during startup repair and boot

Have you tried any other boot utilities? You can backup your info and format the drive using PartedMagic. You can download the boot CD using the Downloads link under Navigation on the left pane of the page. That may allow you to boot the Windows Installation.

Another trick that sometimes allows bootable media to work is to turn off the computer, remove the AC adapter, remove the battery, and hold the power button down for thirty seconds to reset the BIOS software to hardware connections. This also cleans up any temporary memory corruption that can cause boot media to fail due to it not being able to write to the memory properly.

You could also clear the CMOS and see if that allows you to boot.

9 more replies
Answer Match 84.42%

Title I wanted to use: Windows XP SP3: Slow Startup / Boot: Black Screen Delay & Delay after logging in

For some reason I can't preview my post when I use this title: I have tried removing all the punctuation, including the &, which doesn't work and have tried other titles with the same character length, which does work.

Problem Begins Here:

When I turn on or restart my computer, the boot up time from the time I press the power button to the time the final icon on my desktop loads is slow. I am not too concerned about the time after my desktop is shown since I have several items to run at startup.

The two areas of concern are:

1) After the XP logo is shown, my screen goes black. This lasts for about 17 to 19 seconds. I don't know when this started as I rarely restart my computer. The problem is worse if I startup in Safe Mode. It's about 1 minute and 10 seconds before I see anything on the screen, and another 40 seconds before something else is shown on screen. Note: In order to not to have to waste time pressing F8 and choosing Safe Mode, I enter safe mode by specifying so in msconfig. The options I chose were /SAFEBOOT and Minimal.

2) After I login, there is a delay of about 30 to 45 seconds before the desktop is shown. Windows stays at the login confirmation screen during that time. This I feel has happened recently.

Boot Time Results tested using a stopwatch:

Normal Boot (i.e. Not Safe Mode):
Time shown next to event is for when ... Read more

A:Windows XP SP3: Slow Startup / Boot: Black Screen Delay & Delay after logging in

Hi and welcome to TSF I have changed the title for you hope it is now ok.
Did you try running any diagnostics like seatools for dos on the HDD SeaTools for DOS tutorial

19 more replies
Answer Match 84.42%

After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

1 more replies
Answer Match 83.58%

After doing a system image backup I wanted to test the recovery disk. To have boot from cd tried changing bios to disable secure boot and enable legacy boot.  Couldn't get pc to boot after that so reset cmos by shorting the pins on mboard.  Now on startup always get 6 beeps and black screen but after a minute windows login screen comes on and it runs fine.  Can't access bios setup screen no matter what key used on startup.  6 beeps indicates a video card issue but no hardware errors indicated in device mgr.  Want to upgrade to Win 10 but fearful about doing it until address this boot issue.  Appreciate all help.  

More replies
Answer Match 82.74%

my screen stays black and shows the mouse icon and won't load my home screen?

A:my home screen won't load up my screen stays black and shows the mouse


Try booting the PC into Safe Mode. Start your computer in safe mode

If successfully able to boot into Safe Mode try running a System Restore back to a date when it was working properly

1 more replies
Answer Match 82.74%

Help -  I have a Dell OptiPlex 960 with Win 7 OS SP1
My computer is giving me a black screen on normal bootup - I can hear the windows tune but then it is black
I am able to get it to boot in Safe Mode and I have tried the following: ComboFix, Malwarebytes, and adwcleaner
But it stlil boots to a black screen 
What do I do now??????

A:Will boot in safe mode but black screen in normal mode

Boot into safe mode...then do the following.
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post. 

14 more replies
Answer Match 82.32%

My desktop computer will not fully boot. It was working yesterday, but I'm unaware if anyone did anything that caused this (no one wants to admit to it either).


CPU: AMD Athlon 64 X2 Dual Core Processor 5200+
Motherboard: ALiveNF7G-FullHD R3.0 ( link)
OS: Windows 7 Professional (32-bit)

(This is what I can see from the POST.)

When I power on the computer, Windows starts loading and then the screen goes black. I can see the POST and can access the BIOS. After the POST, I get a blurb that tells me to choose one of the following:
Launch Startup Repair (recommended)
Start Windows Normally
No matter which option I choose, the screen goes black after the loading screens. Sometimes I get crazy colours all over the screen. It isn't a monitor problem (I tried three different ones). It could be graphics related but I don't know how I could solve it without access to Windows. Can I do anything in the BIOS? The same thing happens when I go into the F8 menu and select each option, except Directory Services Restore Mode. For this option, I get a message from my monitor like "Video Input Out of Range."

Interestingly enough, when I reseated the RAM, I got to the welcome screen (the one with the loading circle) before it got distorted. Though, I'm not able to replicate it all the time.

The screen also goes black when I'm booting from my Windows 7 disc. The same thing happens when I try to boot from an Ubuntu disc.

Hopefully someone here can help me. I'll gladly pr... Read more

A:Black Screen on Windows Load

Are you using the integrated graphics or dedicated card installed?

If using a dedicated graphics card try removing it and using the integrated.

Try removing the memory modules and booting with on at a time installed. (swapping between attempts)

4 more replies
Answer Match 82.32%

Hello Everyone,
Usually i never ask for help but Now, im about to trought that PC away!!!

After Windows XP Logging Screen you get a black screen for 2-3 sec then its the Welcome screen of XP loading Right?

Well The PC stick there, and wont Move, Safe mode itself doent work

i tought at first it was a Component issue, i unplugged All CD rom floppy and extra HD, removed External video card, network card and sound card, then rebooted, NOTHING!!!

i tough it was maybe a power supply issue?, its running with a 430Watts so i took my monster power supply out, a 550 Watts, Still Not booting!!!

i reformated the PC, after putting and plugging everything back, without any prob, did all update and such, Did some benchmarking for 3 days and today, PC did same FREAKY thing

i need help!!!!!!!!!

Its a 1.6Ghz P4 on a intel D865GBF Motherboard
ATI RADEON 9200 126 Meg AGP
Dlink DFE-530TX RevC1 Networkcard
Creative Sound Blaster live 24 Bit
512meg DDR 400mhz Ram
160 Gig HD

A:Black Screen When Windows XP load


HD on its way out maybe ??, download the manufacturers test tool and test it.


1 more replies
Answer Match 82.32%

Boy, I am in a jam. I have a Dell Dimension 3000 with a pentium 4 processor that was running Windows XP. Made the mistake of fiddling around with it...added a 2nd hard drive and when I booted up the icons were huge and it would not allow me to change the resolution. Fooled with msconfig a little (forget what I did now) and when I turned on computer it shows the dell screen and the windows xp screen then just goes to a black screen. Nothing happens after that. Tried to boot up in safe mode and does the same thing. Thought I could repair by using the windows xp installation disk...hit R for repair but now it's asking for my admin password. There is no way I will remember it. Anyone have any ideas for how to fix this? I am stumped. Can not get past this black screen to a command prompt or anything!

Thanks so much for any suggestions...

A:windows will not load - black screen

If you don't know your admin password, I'm not sure there is much you can do.

If you have access to another computer, you could take out the main HDD and hook it up to the other computer to act as a slave drive so you can get any important files on there. Then hook it back up to the 'damaged' computer and completely wipe out the drive using DBAN and then reinstalling Windows.

(Simply click the colored link to be re-directed.)

7 more replies
Answer Match 82.32%

asus cg5290.
asus Gene II mobo
9 gig of ddr3-1333
LG monitor on DVI, old viewsonic on vga via adapter

I can run startup repair and everything, but it won't go to the login screen. both monitors go into sleep mode. this is a desktop that is from about 2009. windows is the first OEM install. I don't have a real windows disc, but I may be able to burn one on my laptop. also won't work in safe mode.
startup repair ruturned a 0x0 for everything but the last, which took about 20 minutes to run.... also a 0x error, but I don't remember whice. was running just fine a week ago....

A:black screen after windows load

fixed itself after I unplugged my headset receiver... running an sfc check just in case...

1 more replies
Answer Match 82.32%

Hey, I just have one problem after recently noticed I had a keylogger I tried to quarantine with ad-aware but, it wasn't effective after trying to delete it via registry editor I knew I was in some need of software to get rid of it and so I bought Registry Mechanic this looked very good and rather efficient I scanned to find that I had 901 problems with my pc to do with the space etc. After getting rid of some of the problems it asked me to restart the computer and so I did, after the Windows XP loading screen the computer just goes black and nothing happens I even sat there and waited 5 minutes. I also no this has nothing to do with my monitor as I tested it with another pc. Furthermore, I tried to run safe mode but it doesn't seem to work and it crashes after lines of white writing come down the screen. I really need to sort this out and I cannot reboot my pc as I have valuable information etc to me on it. Please can someone help me!!!

A:Black Screen After Windows XP load up

16 more replies
Answer Match 82.32%

Hello there this issue happened only once and pc is fine atm just wonder could have caused that.
well, i did bootup my Pc just like the other days but for some reason after windows 7 loading screen, i got a black screen
without messages or mouse cursor , i could normaly hear the sound from the speakers from windows 7 but couldn't see anything, did restart and everything was fine, also just to be sure did like another 100 restarts and PC is fine. i think was just a Display Driver Bug or failure not sure. the only message that i found at event viewer was :
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 09/02/2013 1:03:04
Event ID: 1001
Job Type: None
Level: Error
Keywords: Classical
User: N / A
Calculator: Rackdeath-PC
Computer was restarted after error checking. The bugcheck was: 0x00000116 (0xfffffa8007c234e0, 0xfffff88004077410, 0x0000000000000000, 0x000000000000000d). Saved in mapping file: C: \ Windows \ MEMORY.DMP. Reference ID: 020913-18564-01.
Event Xml:
<Event xmlns="">
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384"> 1001 </ EventID>
<Version> 0 </ Version>
<Level> 2 </ Level>
<Task> 0 </ Task>
<Opcode>... Read more

A:Black Screen after Windows 7 Load.

Log Name: System
Calculator: Rackdeath-PC

Very strange!

9 more replies
Answer Match 81.48%


I just built a new computer and I'm fairly certain all the components are compatible with each other, but I've never built a computer before.

All the components are brand new and anyway I built it, the first time I booted it; it ran my windows disc but it was scratched up so I went to clean it. Upon using the computer again, it kept saying 'BootMgr is missing, press ctrl-alt-delete to restart' - now this didn't change upon using or not using my windows disc and I could not enter bios screen.

I'm not using a usb keyboard - using one of those ones with the purple adapter.

Anyway I thought I may have plugged the sata cables into the hdd and optical drivers wrongly and have changed them about multiple times as well as removing the CMOS battery and tried clear the CMOS by touching the two pins.

All I get now is my screen flashes a quick image of the initial load screen and then straight to a black screen, everything in my PC seems to be running fine. Plus I've tried it with and without my graphics card and I get same issue.

What can I do?


A:New build - flashes load screen then black screen

Hi BC welcome to Techspot,

Firstly the "purple adapter" is a PS2 conenction.

There are many reasons as to why this error may occur and how to to sovle this issues but it sounds like you have tried to start a windows installaiton and becasue the disc was scratched it hasn't completed the it hence it comes up with the error "BootMgr mssing". The best solution here I think would be for you to get another Windows disc and try re-installing windows.

to get into the BIOS remove the windows disc from your PC and restart. when the PC is laoding up hit the F2 key and this should allow you to load the BIOS.
I wrote this thread if thsi is any help

hope this helps

5 more replies
Answer Match 81.48%

Hey everyone,

Iíve recently had this problem occur to a computer I am working on for a friend. I've moved my questioning to here after using combofix went disastrously wrong after being suggested to use it here.

Problem: I have a black screen (after windows load screen) that has an active mouse but with no capability of getting into the Windows Task Manager. I tried rebooting in VGA mode, all 3 safe modes with no luck

Here is a chain of events leading up to my problem

1) Cleaned up her hard drive because it was riddled with spy-ware and viruses (with Hijackthis, Ad aware, and house call)
2) Her computer was still having issues with a few spy ware programs, mainly Think-adz and the fact that her WHOLE desktop screen would invert 90 degrees to the left.
3) It was suggested that I run combo fix, follow the prompts and post a log for the person whom was helping me.
4) I installed and ran combo fix on the laptop, it never got past Step 1 (after waiting for 30+ minutes). I ran combo fix again and the same thing happened.
5) I rebooted the laptop and got a lsass.exe error.
6) I went into bootup with my XP CD and manually repaired lsass.exe with the friendly copy and rename commands
7) Currently I am here; I have a black screen (after windows load screen) that has an active mouse but with no capability of getting into the Windows Task Manager. I tried rebooting in VGA mode, all 3 safe modes with no luck

I fear that combo fix deleted A LOT more than I know. I really want... Read more

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Answer Match 81.48%


I bought a new computer in September, Dell N5050. The first problem occurred in November, I made prntScr:
This problem is solved: I thought it's a virus, I downloaded Advanced SystemCare (I had McAfee) this scanned my computer and found a four Trojan.

Then came a new problem.
I turn on computer, starting windows, black screen with a cursor about 8-9 minutes, log on and welcome screen loading about 5 seconds.
I turn on computer, starting windows, black screen with a cursor about 1-2 minutes, log on and welcome screen loading about 6-7 minutes.

I really don't know, what it depends on.
What is problem? How I can fix it?

PS: my native language isn't English. Sorry for mistakes.
PS: I have Windows 7 Home Premium 64bit.


A:Welcome screen load time or black screen with a cursor

First thing I'd do is getting rid of Advanced System Care. It's a system optimizer, and Windows 7 does not like optimizers. I'd bet that it is responsible of the slow start.

Second, ASC isn't an antivirus, or if it is I never heard of it. Which isn't a good sign. Install a good antivirus and run a full scan, I like Avira (my favourite, which is free and nuked all evil things I threw at it), but other people like Microsoft Security Essentials (again free, but less powerful than Avira).

4 more replies
Answer Match 81.48%

I installed the Windows 10 download last night and everything seemed to go smoothly...until the log-in screen came up.  I logged in with my password, hit enter -  got the "welcome" and it transitioned to a black screen with no icons, no background, no task bar.  The cursor is active and movable, left and right clicks do nothing.  The only thing that shows is my Comodo "Secure" notification box in the top right-hand corner.  I've attempted to (by shutdown and restarting) to get to a desktop without success.  I then tried a Safe Mode start by waiting for the log-in page, holding Shift, and using the power icon at the bottom of the log-in page to restart.  I was successful, at first.  Was able to do a reset, and re-install windows desktop came up and I thought all was good.  But when I restarted after downloading my Chrome browser (which had been removed during the reset/reinstall, the same thing happened - after log-in, no desktop, icons, etc.  I was going to do a Safe Mode again, but the log-in page now has only two icons at the bottom instead of three.  Originally, there was a "connect to the internet" icon; a 'ease of access" icon, and a "power" icon with choice of restart, shutdown, sleep.  Now there are only two icons...the connect & ease of icons.  So I can't even get into Safe Mode now.  I went to the microsoft support page....they have a 200 minute wait for call-backs and similar wait for... Read more

A:Windows 10 will not load desktop after log-in; just a black screen

Do you have the Windows 10 DVD or another PC to download and burn the Windows 10 DVD?

3 more replies
Answer Match 81.48%

My desktop will load up to the windows logo and then go to a black screen. I believe it is a driver issue but I cannot get into windows to update them.
Things I have tried myself to resolve this issue.
- Use different VGA cable
- Use my onboard GPU to load into windows (problem persists)
- Load in through safe mode, on two different monitors (get message: input timing error)
Anybody ever deal with this? I can't seem to find any other options.

A:Load up to windows logo and then black screen

What hardware? Make make/model? what's the os?

Thanks, and welcome.


1 more replies
Answer Match 81.48%

I have a compaq desktop ( old) sr1620nx
windows was preinstalled. I have an sp1-sp2 disk
i have changed antivirus recently, and tried to remove both macafee and  trendmicro and have installed avira free antivirus
there were some problems with the uninstalls and in the installs..and I had a few errors..but the computer worked for a couple of days after that.
today.. black screen...  no start up.. the fan turns on.. it starts to wind up like it is loading, but it never really turns over..
so my checklist:
a) i have juice
the monitor works,  i connected it and the cable to a laptop and they work. i also ran a test and it says signal works
c) i have rebooted and tried every F8 and other option over and over.. can get nothing..
d) i have tried rebooting with all peripherals detached
e) i have tried rebooting with sp1 -sp2 disk in cd rom drive
nothing gets me anything...
a) the green power light stays on
the fan keeps running
c) it rumbles for a bit
if i can figure out how to get to a screen / anykind of screen to do a registry or restore option I would be very appreciatived.

A:help ! black screen.. no load no options windows xp

WHat kind of hard drive do you have?

2 more replies
Answer Match 81.48%

I have a HP a6683w running Windows Vista. When you turn the computer on it comes up with the HP screen but then goes to a black screen with a cursor blinking in the upper left corner. You can select F10 setup and get it to come up and also the ESC key works but the F11 (system recovery) will not do anything as well as F8 (safe mode) also will not do anything. Any ideas for a fix would be greatly appreciated.

A:Windows won't load -- black screen with cursor

The C drive may be corrupted or going bad. Try running CHKDSK by going to Computer and right-click on the C drive. Select Properties, tools, check now. Put a check in both boxes to set a disk check on the next start up. Any errors mean trouble

5 more replies
Answer Match 81.48%

Hi Tech Support Guy Forums~

Turned the computer on today and Windows will not load, gets as far as the black Windows XP page with the loading scroll bar. Nothing happens beyond that. Everything was working fine yesterday and nothing was downloaded or installed to indicate where to start looking. Tried installing 1GB RAM last month to no avail and took it out. Things have been okay since. Have read some posts that suggest using the Windows install CD to repair whatever but I didn't get one with the computer only have the Windows recovery disk. Specs listed below.

eMachines T3418 Desktop Windows XP
AMD Sempron Processor 3400+
2.01GHz 384MB RAM

CA Antivirus and spyware

Road Runner High Speed
FireFox Browser
Juno Browser
Internet Explorer (don't use this as it always has problems.)

Have run all virus, spy and malware scanners today and nothing was found by any of them. Any help, thoughts or ideas would be appreciated.


A:Windows won't load past black XP screen

8 more replies
Answer Match 81.48%

I have an hp pavillion 9000 laptop. Its running windows vista home premium edition. I turned on the computer and it was showing me a message telling me whether i wanted to start in safe mode or repair window. I chose the repair window option. It did the window start up repair and then there was a message that told me if i wanted to restore to a previous time. I chose a date that i knew the computer last worked perfectly. It did the restore and then said it would restart.

It stayed on a black screen with a flashing underscore on the top left side. I waited 2 hours and it never restarted so i turned it off and then turned it on. It starts to load brings up the screen with a loading bar then it goes into a black screen and just stays there.

I tried loading it in safe mode and it loaded. Was able to back up my information. Restarted the computer and still the same just a black screen. I have searched all over but cant find a solution.

A:Windows will not load. Stays at black screen.

Worth a look,

Louis screen with blinking cursor in XP can be resolved by running the fixmbr command from the XP Recovery Console. Since you have an HP system, you may not have the RC.

5 more replies
Answer Match 81.06%

Hey I need immediate help!

It's my sis' previously-formatted HP Pavilion dv5201tx! The problem is as the title above. I can go into safe mode. I've used system restore twice. And in Documents and Settings folder I noticed it has:

Administrator description name description name.000

Is it creating more user folders? At some point description name.000 wasn't there. Corrupted registry hive? I'm not sure! Restarted many times, used Last known good configuration, and it's still black after the boot screen. Please help quick, she uses it a lot. Thank anybody so much..

A:Black screen after boot screen, no welcome screen, no logon screen

6 more replies
Answer Match 80.64%

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,


PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

14 more replies
Answer Match 80.64%

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

7 more replies
Answer Match 80.64%

I have recently reinstalled windows XP home edition and this loading screen appears every single time whenever I restart my computer. It comes up after the Dell logo appears and lasts approximately 5 minutes. After its finished the Windows XP logo appears comes on and then loads the desktop. This has never happend in past installs of Windows XP home edition on my machine. Does anyone know how to fix this problem?

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Answer Match 80.64%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4085 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 598268 MB, Free - 444904 MB; D: Total - 12108 MB, Free - 2206 MB;
Motherboard: MSI, Boston
Antivirus: Kaspersky Internet Security, Not Updated

I clicked on an email and opened an attachment from someone I thought I knew, but turned out to be a virus (I assume.) I now cannot get past the log-in screen for windows. Upon entering my password at the log-in screen, the screen simply turns black. I have ran MBAM 2-3 times with no change in performance after removing the located viruses. Any help would be appreciated.

A:Upon entering Windows password, screen goes black and does not load

16 more replies
Answer Match 80.64%

Ok, i have a hp notebook. It has Windows 7 and I guess a Splashtop thing. I turn on my laptop and it loads splashtop, does a little count down and windows 7 usually loads up... now it doesnt. splashtop comes up and when it tries to load up windows it gives me a black screen and the only way i can use my laptop is through splashtop only to get online which is how im able to write this post, but nothing else works...I need help getting my windows 7 to work so i can use my laptop again. plz and thank you

A:windows 7 wont load...stuck on black screen

PuertoRiKo said:

the only way i can use my laptop is through splashtop only to get online which is how im able to write this post, but nothing else works...I need help getting my windows 7 to work so i can use my laptop again. plz and thank youClick to expand...

Splashtop as in the remote access program?

3 more replies
Answer Match 80.64%


Hopefully I posted this in the right forum? Sorry, I'm kinda new to this...

So the log in page on my computer is not loading at all. There is no icon, no password, nothing, just the log in background screen. The screen also flashes a black screen really fast... When I put my computer to safe mode the same problem is there except the flashing occurs once every ~1 minute. Because of this problem I can't use my computer at all and I don't know what I should do next..

Windows 7 Home Premium
Fujitsu Lifebook L Series

Also, yesterday night I turned off my computer to go to sleep, my computer was doing an automatic update so it was on for awhile while I slept.

Thanks guys!

More replies
Answer Match 80.64%

I have a Dell XPS 8300 desktop running Windows 7 Home Premium 64-bit. Last night, I was checking Hotmail, and then I left the computer for about an hour. Upon returning, all I saw was a black screen with a blinking cursor in the upper left corner. I have no idea what happened while I was gone, nor the sequence of events that occurred resulting in this black screen. I have tried restarting the computer, but I keep ending up with the black screen/cursor.

Here?s the sequence of events I experience when attempting to restart:
1. Press power button
2. After a few seconds, I see a circular Dell logo. A blue status bar at bottom advances fully from left to right. Also on this screen are instructions in the lower right for F2 (Setup) and F12 (Boot Options).
3. Finally, it ends up on a black screen with the blinking cursor in upper
left corner. Sometimes, before the blinking cursor appears, it will say ?keyboard failure?, but often times it doesn?t say anything at all, and just goes straight to the cursor.

I have tried both the F2 and F12 commands, but honestly, I have no idea what I?m looking at nor what to do once I get into those options. In the F12 command, I did get into a Diagnostics screen. It ran an extensive check called ?Dell ePSA Pre-boot System Assessment ? Service Tag GLQ1FP1? which took several hours (I let it run overnight). It appeared to run a check on a list of Devices (System, Cables, OS Booth Path, CDROM, Hard Drive 0, Video Card, CPU Fan, Rea... Read more

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Answer Match 80.64%

I'm running windows XP, and cannot get it to load past the black screen with the windows logo and the blue progress bar..the screen that you see (usually for just a few seconds) right before your desktop pops up. I've run malwarebytes and hijackthis, logs below, and spybot. No spybot log, but it did find some things that it said were successfully removed after the scan. The only thing I can get my computer to do, at this point, is open up in safe will load there, but not during a normal start-up. Any help would be greatly appreciated.Hijackthis Log:Scan saved at 10:36:12, on 2010-09-21Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Running processes:C:WINDOWSSystem32smss.exeC:WINDOWSsystem32winlogon.exeC:WINDOWSsystem32services.exeC:WINDOWSsystem32lsass.exeC:WINDOWSsystem32svchost.exeC:Program FilesWindows DefenderMsMpEng.exeC:WINDOWSsystem32svchost.exeC:WINDOWSExplorer.EXEC:Documents and SettingsOwnerDesktopHijackThis.exeR1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = - BHO: Spybot-S&D IE Protection - {53707962-6f74-2d53-2644-206d7942484f} - C:PROGRA~1SPYBOT~1SDHelper.dllO4 - HKLM..Run: [SunKistEM] "C:Program FilesDigital M... Read more

A:Windows XP won't load past black screen of doom

Hello [/color]

Welcome to BleepingComputer
=====================Download [color="#FF0000"]OTL to your desktop.Double click on OTL to run it.
When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Under Custom scan's and fixes section paste in the below in bold

%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /90
Check the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.====================
Please download Rootkit Unhooker and save it to your desktop.Double-click RKUnhookerLE.exe to run it.Click the Report tab, then click ScanCheck Drivers, Stealth Code, Files, and Code HooksUncheck the rest, then click OKWhen prompted to Select Disks for Scan, make sure C:\ is checked and click OKWait till the scanner has finished then go File > Save ReportSave the report somewhere you... Read more

1 more replies
Answer Match 80.64%

I have windows 7 64 bit. I left my computer on over the weekend (was running a mine craft server from it) and I left to go on a trip. Sometime that night the server went offline. When came back today, I found m computer at the windows 7 recovery manager.

I have no clue what happened, my computer hasn't been acting up at all. I first tried a boot repair, and it didn't find any problems. I restarted it and a chkhd ran and it said that disks needed to be checked for consistency. I let it perform this and it began to "replacing invalid security id with default security id file xxxx." it finished but still got stuck on the black screen after windows loaded. I ran a memory scan and it finished without detecting any problems.

This black screen with cursor happens if I try to run in normally or also in any safe mode, so basically I can't do anything. I do not have any system restore points, there is no factory restore option (it's a gateway), and I do not have a windows 7 cd. Does anyone have any insight or suggestions? I've searched extensively and can't find any solutions. Thank you for any help, I'm kinda desperate. I really need my pc this week.

A:Black screen with cursor stuck after windows load

Also worth noting, I can not ctrl+alt+del at the black screen.

3 more replies
Answer Match 80.64%


This is my first time posting here. I've noticed that many people appear to have had the same problem, but when I read the responses, I can't seem to find one that fits mine in particular (perhaps I just don't understand how to implement them).

When I hit the startup button, I get the IBM thinkpad logo and "to interrupt normal startup, press the blue access IBM button" and then the screen goes black with a blinking cursor on the top left hand corner and Windows won't load. Out of frustration, I tried re-arranging the boot priority order and network boot priority order but returned them to the default settings because I'm not technically proficient.

I also tried following the instructions for getting into safe mode (from the microsoft site) but hitting F8 doesn't work.

This problem may be virus related because I got an avast warning yesterday that it detected a windows32 malware and moved it to the chest. I declined the option to restart at the time - I was working on some stuff - later, I inadvertantly put it on standby without scheduling a boot scan on startup. Anyway, next time I tried to boot up I started having this problem.

I did have the windows security 2011 virus two weeks ago and managed to remove it but I don't know if this is related.

My laptop's a Thinkpad T42 Type 2373 with Windows XP professional (no disc, it was loaded for me - I have the product key).

Appreciate any assistance in resolving this. Than... Read more

A:Black screen blinking cursor Windows won't load

10 more replies
Answer Match 80.64%

Right before the password screen would normally appear (after vista has loaded), I just get a black screen with the mouse. I've run the diagnostics and received the following error message:

Error Code 0F00:137B
Msg: IDE device failed: Blank media or no media present in optical drive. Test requires media with data (Resource CD, Installation CD).

Safe mode works, but nothing I do there seems to work. Chkdsk returns no results and system restores have no result (still see the black screen). I deleted some video drivers because I thought it might be a graphical problem, but no luck. I've tried restarting from the "last known good configuration" but just get the black screen again. I heard that this could be a dead hard drive, but hope that's not the problem. Everything but the keyboard, mouse, and monitor is unplugged and there aren't any disks in the drive. I read that this could be a driver issue, but I have no idea what drivers to disable/uninstall. Any help would be greatly appreciated.

System stats:

Dell XPS 410
1.8 ghz intel core 2
1mb RAM
32x Vista Home Premium

A:Vista won't load (Black screen after windows loads)

What diagnostic test produced the error code?

I see the words "optical drive" and would think it is referring to the DVD drive. Place your Vista DVD into the DVD drive or invoke the recovery partition (usually F10 during boot-up) and run Vista System Repair.

4 more replies
Answer Match 80.64%

I just replaced my power supply because after coming back from vacation my PC wouldn't boot. The new supply power works but I get to the XP load scree with the little progress bar and it just hangs there. I restored to last know good point and that did nothing and I did a system restore and neither seemed to help. I am able to start in safe mode but I'm not sure where to turn and I'm not sure what happened while I was gone. Any help with this?


A:Solved: Windows XP hangs at black load screen

I was able to resolve this issue by going into Windows in Safemode. I went to my computer and right clicked the C drive and chose Properties/Tools/Error-Checking.

I check marked both options for Error fixing and then rebooted back to Safe Mode. It took a long time to do the error checking but when it finished it rebooted and Windows XP came back normally.

This is something to try for those with a similar issue.

1 more replies
Answer Match 80.64%

I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says

"This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."

I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.

Help? I don't know what to do :[

A:Black screen on startup, showing cursor, doesn't go to log in screen.

Quote: Originally Posted by alexsmom2009

I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says

"This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."

I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.

Help? I don't know what to do :[

SAMLIB.dll is a security account manager dynamic linked lib. A repair install from the dvd should fix the problem unless you are infected with malware, or have a modified system

3 more replies
Answer Match 80.64%

Hi there,

I developed a problem with my desktop pc yesterday. I was gaming and the screen began to flicker then the game crashed - citing "rendering device lost". I tried to re-load this again and the same thing happened again, this time with a BSOD. I tried a different game and the same thing occured, took slightly longer though. Given it was late I went to bed.

Today on loading up the sign in screen was flickering lots, I entered my password and was met by a black screen. The computer continued to make fan noises as if it was working, but nothing on my screen. This happened again. On restaring my computer the crash report read

"Blue Screen.
locale ID 2057
BCcode 1a
BCP1 0000000000005001
BCP2 FFFFF7009080000
BCP3 00000000000009ED
BCP4 B00000000

I've looked at the bug dump, but I was silly and did a system restore before this, so there's no bug dump.

The computer starts and runs fine in safe mode and without the graphics card in.

Since I've done a system restore
Cleaned everything again ( was pretty dust free to start)
Uninstalled and re-installed the graphics card drivers
Re-seated RAM and GPU
Done a memory diagnostic on my RAM
None of these have worked.
I've taken the graphics card out and it runs fine with the onboard GPU.

Some specs:
Intel I5 3570K
GPU - AMD Radeon HD 7870
Corsair Vengeance 8GB RAM
Motherboard: Asus P8Z77M pro
PSU -OCZ Core steam 500W

The pc has worked perfectly for 3... Read more

A:Flickering screen at startup - then black screen when I enter password

I found this on my notepad:

GFX 23:56:28.143 Heroes of the Storm (B43571)
GFX 23:56:28.143
GFX 23:56:28.143 Executable E:\\Heroes of the Storm\Versions\Base43571\HeroesOfTheStorm_x64.exe
GFX 23:56:28.143 <Parameters> -sso=1 -launch -uid heroes
GFX 23:56:28.143 Parent Executable \Device\HarddiskVolume3\\Heroes of the Storm\Support64\HeroesSwitcher_x64.exe
GFX 23:56:28.143 Grandparent Executable \Device\HarddiskVolume3\\\
GFX 23:56:28.143 LocalTime 2016-06-16 23:56:28.143
GFX 23:56:28.143 <ComputerUser> Toby
GFX 23:56:28.143 <ComputerName> SPEEDDEMON
GFX 23:56:28.143 <Exe.Architecture> x86_64
GFX 23:56:28.143 <Version> 18.4.43571
GFX 23:56:28.143 <DataBuild> B43571
GFX 23:56:28.143 <CodeBranch> branches/Heroes.18.mid
GFX 23:56:28.143 <CodeRevision> 293141
GFX 23:56:28.143 <Locale.Assets> enUS
GFX 23:56:28.143 <Locale.Data> enUS
GFX 23:56:28.143 <Locale.Install> enUS
GFX 23:56:28.143 <AccountCountry> GBR
GFX 23:56:28.143 ====================================================================================================
GFX 23:56:28.142 DXGI: Available
GFX 23:56:28.267 Resource Cache Override Variable: 0MB
GFX 23:56:28.267 Resource Cache: 2036MB Win64 (8147MB Physical, 13271MB Proces... Read more

3 more replies
Answer Match 80.22%

System Details -
Lenovo Y500 Laptop
120GB SSD as windows drive
1TB Drive as storage drive
Problem Details - 
My laptop has been running with no problems at all. This morning I switched it on and after the welcome screen I just get a black screen and it stays there. There is no cursor and no ability to enter task manager
Attempted Repairs -
I've tried booting into all 3 safe modes, low res mode and last good config, which just give me the same blank screen. I've tried startup repair which finds no problems. I've tried running sfc /scannow but it gives me a message saying that "there is a system repair pending" and that the laptop need to restart. I have also run chkdsk (chkdsk C:) on both drives which finds no bad sectors and gives no warnings. I have also tried clearing cmos by removing the battery and power and pressing the power button for 2 minutes. I would use system restore but I stupidly have no restore points.
My only guesses now are that the user profile is corrupt (but this usually gives a message rather than a black screen), the windows installation is corrupt or I have some virus/malware. I'm not sure how to proceed.

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Answer Match 80.22%

Hello Guys, Yesterday I had A problem with my PC
I started it and pressed the Power Button. After the ASUS splash screen my PC went to A black screen.....

There is no Startup Logo No Blue windows logo (blue rhombus) And no spinning chain.

And after 30 mins my PC rebooted and when I pressed F8 to go to safe mode nothing happens but the black screen comes again......
So I booted to my Windows 8 64-bit DVD and launched startup repair but it showed "error startup repair cannot fix your computer" then I came back and started Refresh my PC but now it showed another error message that "there is a problem refreshing your computer" and now when I came back and started "Reset" it again showed up the message "there is a problem refreshing your computer".

I can't fix the problem......
I have also tried "Advanced Option > Command Prompt > sfc \scannow" but it didn't help...

So please help me, I had many personal files on this OS so I can't Format it.

Thank For Any help.....

A:Windows 8 Black Screen At Startup

First of all unplug any USB devices you don't need especially hard drives. In bios turn off S.M.A.R.T HDD check at startup.

See what happens when you do that.

2 more replies
Answer Match 80.22%

Following an unsuccessful attempt to install Adobe flash player (I'm not saying that caused the problem, it might be completely unrelated, but anyhow ...) when I start up I get the 'welcome' screen and then a permanent black screen with a cursor. I can get round this with the task manager but I'd rather it started up correctly in the first place. Any ideas, please?

A:Black screen on startup Windows 7

16 more replies
Answer Match 80.22%

Windows 7 desktop can not load after welcome screen appears just a black screen come and stuck a white mouse pointer works but nothing else.

safe mode works and last known good configuration works

whenever i start in above mentioned mode it works and then i had repaired win. 7 startup and chkdsk perform on c drive. then restart the system and it start properly as it worked. But after a day i start same problem came again.

pls. suggest any permanent solution.

A:Black Screen on Windows 7 startup

Test your hard drive and ram use seatools for dos for the hdd and memtest 86+ for the ram

3 more replies
Answer Match 80.22%

Good morning,
always it happens that on the startup of windows 8.1 (and also when it was installed windows 8 before the windows 8.1 upgrade) after the republic of gamers logo and before the appearance of the lock screen, the monitor remains completely black for 5 minutes about (after that appears the lock screen and windows works again well). Usually Windows starts itself in 10 seconds about. During the black screen commands don't works. Can be the use of cc cleaner, that cleaning temporary files, creates this problem? I tried to reinstall the last version of the Nvidia display drivers but nothing changed. I took away all those unuseful programs from the windows startup. What can I do? Thanks and I'm sorry for my bad English.

I have a Asus ROG G750JX-CV200H Notebook bought 2/3 weeks ago:
Windows 8.1 home
Core i7 4700HQ
Nvidia GeForce GTX 770M
HDD 750GB 7200rpm

A:Black screen on windows 8.1 startup

Hi, Welcome to Eight forums.

Issue could be mixed set of graphic card drivers. Your PC might be downloading the vendor's drivers and hardware drivers together. Also, windows makes a backup copy of the drivers and puts them into its driver store for you and keeps putting it back on your system if the driver is deleted. You need to go into control panel, disable the autoinstall of device drivers, uninstall the video driver, reboot, and install with the vendors setup program and reboot. Then enter control panel and re-enable the autoinstall of the drivers again.

3 more replies
Answer Match 80.22%

I Minimized My Windows XP VM While It was installing, and now every time i start the Virtual PC, it stays at a black screen...
Does Anyone Know How to fix this? Without reinstalling.....

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Answer Match 80.22%

Windows 7 desktop can not load after welcome screen appears just a black screen come and stuck a white mouse pointer works but nothing else.

safe mode works and last known good configuration works

whenever i start in above mentioned mode it works and then i had repaired win. 7 startup and chkdsk perform on c drive. then restart the system and it start properly as it worked. But after a day i start same problem came again.

pls. suggest any permanent solution.

A:Black Screen on Windows 7 startup

Hello SKumar.
Have you changed/ added any hardware/software lately just before the problem started?

Do a System Restore to an earlier point.

Does it work?
If not, we are to some other things.

9 more replies
Answer Match 80.22%

Yesterday, I updated my windows 8.1, the process went well until the computer restarted but just after the windows logo disappeared from the screen, nothing happened and just the mouse pointer is visible on the screen. I tried startup repair from windows DVD, and other recovering options, but no result. I don't want to loose my installed apps and other files. is there any safe solution to this problem. thanks in advance
Laptop: LENOVO G500
Systeme: windows 8.1 (64)

A:windows 8.1 black screen on startup

One other thing
I've just tried "startup repair" using windows installation DVD, but it seems that the startup process goes well, because in the log file (srtTrail.txt) it is mentionned that the startup process is ok.
I tried to "refresh my computer" but it asks me to agree with deleting all apps installed from disks, thing that i don't want for now.
I hope thess informations can help 
Waiting for your advices.

1 more replies
Answer Match 80.22%

When I start my windows 7 laptop, I get a black screen. It doesn't bring up the windows logo, errors, or options such as the boot menu. My Computer was working perfectly fine a few hours ago, but then my computer updated windows 7. After the update, my computer was still working. I noticed some lag, so i opened task manager and killed a few processes that i felt were unneeded.. (Maybe they were essential?) Then when i restarted my computer, this problem occured.

Please Help!

A:Black Screen Upon Startup (Windows 7)

Can you access the diagnostic screen (F8 key) to try and start in safe mode or using the last known good configuration? Can you boot from the Windows 7 installation DVD and choose to "Repair my computer?"
The Cleaver

3 more replies
Answer Match 80.22%

Okay, so here's the deal. I had Windows Service Pack 2. Everything was just lovely, then I decided to FINALLY upgrade to Service Pack 3 because some high end Adobe products I was installing suggested it for better compatibility. Aiesh, so I took the plunge and tried to upgrade to Windows Service Pack 3. I was smart because of all the horror stories though and did a full backup up all my data including system state, etc. I set a system restore point, the whole nine yards. I upgraded with no problems but when the computer restarted it do so, got past POST, and the windows boot or load screen popped up with the loading bar. . . but windows never loaded! A lot of people report having problems where it get's past the windows load screen and just keeps cycle rebooting. Or it'll load to the user selection screen/welcome screen. This is not me, I am simply stuck at the windows load screen. (Picture below for reference)

So, I booted into safe mode with networking, searched for help EVERYWHERE and couldn't find any. -=/ By the way, I could boot into safe mode, safe mode with command prompt, and safe mode with networking. So I used my system restore point that had made before the SP3 upgrade and now I am typing to you from the comfort of my Service Pack 2. But this ticks me off because I want SP3 on my system for the sake of those Adobe programs and just because I can't get the dern thing on there it bugs me. Does anyone have a suggestion for me as to WHAT is stopping me from have ... Read more

A:Installed Windows Service Pack 3 Now Windows won't load past Windows Boot Load Screen

Hi sirdanceal0t,
I had a similar problem when Windows XP SP3 was released it was only designed for Intel processors, so if you have a AMD processor it will cause your system not to load, if you are running a AMD processor if i were you try and get back to the System Restore Point or if that fails reimage your pc and just before installing SP3 looks for the patch/fix for your processor model, then install SP3 and it should all be fine.

On the other hand if you have a Intel processor i woulldn't know what to advise.


8 more replies
Answer Match 80.22%

AS the title says, I recently had a system restore last night after my windows 7 refuse to load. Having done so, it told me to click OK after the system restore to restart my laptop.

I complied and after the BIOS screen load, all i get was a black screen with this _ symbol and thats as far as it goes. Its like looking at a black picture with the symbol only. Anyone got any idea to solve this problem of mine please?

Acer Aspire 4745G
ATI Mobility Radeon HD 5470 512MB
Windows 7 Home Premium

A:Black screen after BIOS load screen

If you have any USB devices other than keyboard and mouse, disconnect them, and do a hard shutdown by pressing the power switch down until your computer switches off.

Wait half a minute or so and try booting up again.

If that doesn't work, are you able to boot into Safe Mode?

Failing that you could try a repair install.

Repair Install

9 more replies
Answer Match 79.8%

Hi...I have a compaq 5108US, windows xp pro.. recently installed a new hard drive, which worked fine for a few months. now when I try to turn on the computer, all I get is a black screen, with the compaq logo, and an immediate blinking cursor in the upper right hand corner. Tabbing f8 etc does not bring me to the safe mode option screen. I had the same problem a few months ago, of which I ended up having a new hard drive installed and that solved the problem. I wouldnt think a new hard drive would go bad that quick (if this is the problem this time). No beeps.. I also installed a new memory board, and it reads 504 memory ok, 164 memory size error, in addition to the black screen, compaq logo and blinking cursor. Any suggestions would be greatly appreciated! Thanks!!

A:Black screen with compaq logo, wont load windows

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Answer Match 79.8%

Hello, my computer gets to the black Windows XP load screen with the loading bar and it just stays there, loading and loading and loading. All the safe modes and last known good config don't work either, they just get stuck loading.
I haven't installed any new hardware or software, and there was no BSOD. this just happened suddenly one day with no prior warning, and now I can't access my pictures and music and such.
I tried to repair from the Windows XP CD and it also just gets stuck and does nothing.
If you need specs, tell me.

Please help me and thank you.

Windows XP Home Edition Service Pack 2
Intel Pentium D processor
2 Ghz, 512MB of RAM

A:computer loads forever at black windows load screen

Hi doubt and welcome to TSF
Can you start in Safe Mode?
Tap F8 repeatedly whilst the computer is first starting and it will give you the option to start in Safe Mode. See if that is any quicker or if it's the same and post back.

Edit: Just seen that you have checked Safe Mode. Have you got your XP CD?

4 more replies
Answer Match 79.8%

I've been having troubles with my computer recently, and decided it was my graphics card. I went and purchased a new one and got a new power supply to go with it. I put my new hardware in, and turned on my computer but it a gets stuck on my Gateway screen. It says to press either F4 or F12 for BIOS or Boot options. Pressing either doesn't work. The only way I can get my computer to boot is to hit esp as soon as I power on my computer, it'll load into the "American Megatrends" screen for about 1 minute and then windows will boot. If I press f4 or f12 fast enough it will say it's loading them but switches into a black screen with the white underscore. (Side note, I run dual monitor and it switches monitors for this. From my HDMI to my DVI)I'm not sure if it's just booting into the wrong thing? Or if maybe something wasn't quite plugged in right? Maybe I should change where my SATA cable is plugged in?2013 Gateway Computer Model: DX4860Windows 7 64 bit. Intel core i5 processor. Two 2TB Hard drives.16GB Memory.Nvidia Geforce GTX 750 ti 2GB Thank you in advance for your help!

A:Gateway desktop won't load windows unless I hit ESC... black screen and white un

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post. 

7 more replies
Answer Match 79.8%

On the Monday July 26th i was hit with a virus bomb with 4 types of rogue software, a bunch of trojan and including a smitfraud-c. I got rid of these viruses, but I accidently wiped a section that i supposed to not touch. Apon rebooting my system i get a dell bios loading screen then just black.

I tried to go to safe mode it shows the files loading, but it won't go to the windows screen. I have a installation cd for windows but some of the files won't load properly. i tried making a CD-RW copy on my reinstallation for windows, but my disk won't read 4 files.

A:dell bios load then black screen no windows logo

and welcome to the Forum

If a repair install did not help, probably your best bet is a clean install. You can take the drive out to salvage any data you cherish that is not backed up.

You can get a reinstallation guide specific to your Dell here

11 more replies
Answer Match 79.8%

... after 15 minutes of hanging in that weird startup screen, considering whether to hard reboot or not, it went into start repair (still there now)...

To make a long story short, I suspected something wrong with my hard drive due to a software giving me an i/o error, after some research (I am not knowledgable when it comes to computers), I ran chkdsk, when I woke up it was still running as it should be (in the process of 'replacing bad clusters' for certain files... so there was something wrong alright) and was at 28%.

After leaving my computer for ten minutes, I found my computer had gone to a black screen and seeing as I was reluctant to do a hard reboot, I waited it out and it moved to a windows safe mode startup screen... but only the big cursor and standard background was present, nothing else (see attached picture). After ten minutes it went to startup repair, which has been running for the past half hour.

What has happened during the ten minutes I was away and chkdsk was still only at 28%, why did the subsequent events unfold as they did? What can I do now??

A:chkdsk ran 8 hrs, then black screen, then weird startup screen, then..

Hello Kayron can you still get into safe mode did you say? If so go in and run sfc /scannow

SFC /SCANNOW Command - System File Checker

if that doesn't run then maybe you have a hardware problem.

4 more replies
Answer Match 79.38%

I went to bed with some opera windows running, and MSN messenger turned on. When I woke up, even after turning on my moniter and going out of standby mode it stayed black. I rebooted, and it still stayed black. The monitor is on, the light is green, the black it gives me is a lighted black, not a monitor is off black. when I wait a while and type in my windows pass and hit enter it makes the logging in sound, but my screen is completely black.
I am running Win XP SP1.

I dont think it is a moniter problem because it turns on, goes green, and when I hit the menu buttons the menu pops up.
I am thinking of going and getting my HD wiped in hopes of it fixing the problem, but now that I know its a visual problem and not a botting problem Im not sure.
Any help'd be appreciated.

A:Black screen, but everything seems normal

9 more replies