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So i tried reformatting my computer...and now i dont even have internet explorer

Q: So i tried reformatting my computer...and now i dont even have internet explorer

First of all, let me say that I am not good with computers. I just read about how to reformat on this site. Anyways:

So this computer is less than a month old. I had some problems with my game, where it would freeze for a split second every 10 seconds. I checked to make sure it wasnt a connection problem, and even in offline mode it happened. Well, i tried restoring, and i still had the problem. So anyways, i decided to reformat. I think this is where i mightv screwed up. I ordered this computer from However, i used the Windows XP installation CD that came with my old dell. Anyways, i deleted my old partition, made a new one, and everything was going fine until it was setting up windows XP. It said "Some files are needed from the Windows XP CD-ROM" or something like that. I clicked OK, and nothing happend. At that point i noticed that I couldn't open or close my dvd rom drives. I pressed cancel, and it installed the rest of windows. It logged me on, but now i have the windows classic scheme, and i dont even ahve internet explorer or windows media player or anything. I dont even have the pictures for my user. I really am lost, and none of my cd drives work when i am logged on. Any help would be greatly appreciated.

EDIT: i forgot, now my first dvd drive wont even open/close even during the boot sequence....

A: So i tried reformatting my computer...and now i dont even have internet explorer

disc shouldn't be the matter, i was able to use my dell disc to put XP on my old old computer just fine.

2 more replies
Answer Match 65.94%

Google has been redirecting, google images will only load a certain number of images and internet explorer opens randomly, when I do not even have it installed or use it. Also, phantom music/ads/speaking play when no programs or windows are open. I have run rkill, MalwareBytes and TDSS killer with no infected files being found. And that's where the extent of my knowledge runs out! You guys have helped me fix everything else, but now I finally need to post as I cannot finx this one based on other advice.
Much appreciated,

A:Google redirect and randomly opening Internet Explorer (I dont even HAVE internet explorer!)

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

23 more replies
Answer Match 60.06%

I use Firefox for going on the internet, but constantly, while connected to the internet I get IE pop-ups, they're really annoying and I get them a lot. I don't know how to stop them, my virus scan came up with nothing

A:Internet Explorer pop-ups even when i dont use IE

Please follow instructions here and start a new thread.

1 more replies
Answer Match 58.8%

Hello All,Im very new, But I assume I have a virus/worm/malewareWhen I type somthing in my web browser (yahoo) I am redirected.I tryed to reinsall and reset to defult settings also didnt work.need some help PLEASE!!!!!!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:50:39 PM, on 1/22/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeC:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeC:\Program Files\Microsoft LifeCam\MSCamS32.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\TUProgSt.exeC:\Program Files\Lavasoft\Ad-Aware\AAWTray.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Windows Live\Messenger\msnmsgr.exeC:\Program Files\SUPERAntiSpyware�... Read more

A:Internet Explorer 7 Redirections (dont know what virus)

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scans:Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mba... Read more

2 more replies
Answer Match 58.8%

i think my IE was hijack by this hxxp:// time when i turn my my explorer it will show this web site no matter how i change it to google it will back to this page again .. please help me to clear ni here is my DSS log DDS (Ver_09-12-01.01) - NTFSx86 Run by Orange at 8:42:51.92 on 12/19/2009 SatInternet Explorer: 7.0.5730.13Microsoft Windows XP Professional 5.1.2600.3.936.86.1033.18.1535.1067 [GMT -8:00]AV: Eset NOD32 antivirus system 2.51 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}============== Running Processes ===============C:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Eset\nod32krn.exeC:\Program Files\VPN\vpnclient.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Eset\nod32kui.exeC:\WINDOWS\RTHDCPL.EXEC:\WINDOWS\system32\RUNDLL32.EXEC:\Documents and Settings\Orange\My Documents\software\WebThunder\WebThunder.exeC:\Documents and Settings\Orange\My Documents\scheduler.exeC:\WINDOWS\system32\ctfmon.exeC:\Documents and Settings\Orange\My Documents\PPStream\ppsap.exeC:\WINDOWS\system32\conime.exeC:\Program Files\W... Read more

A:i got this internet Explorer virus and i dont know how to clear it..

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 58.8%

When i try to start it, it tells me that it cant find its starting page. And i cant click use any of the settings, only can switch between online and offline mode. I use mozilla when i surf, but using steam and msn is crap when there pops like 5 errors from ie. Help me please?
And i have pretty good computer with 64 bit vista Home Premium. And no, i dont remember after what it started to do so.

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Answer Match 58.38%

when im browsing the internet, sometimes my Internet Explorer will freeze, and also, when im on AIM, and when i click Info to check out someones Profile, it says Please Wait... and it will never go, sometimes i get a Reconnecting message or something like that, it doesnt do it all the time, just sometimes, if i can get some help i would appreciate it.

A:internet explorer freezes, AIM info sometimes dont work,


1 more replies
Answer Match 57.54%

some websites don't open in my browsers, chrome and internet explorer don't open them specific websites. I tried to do everything I can but still doesn't work help me please, im using windows 7 and service pack 1 I think.

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Answer Match 57.54%

Here is the message I get !

Error loading C:\WINDOWS\system32\inetcpl.cpl

The operating system cannot run %1

I have read this is a problem which crops up after a reinstall which I did to try and get IE back after its mysterious disappearance and replacement with the 'no-add ons' IE, while any other information fails to address it properly with a sollution. Can anyone here help?????

A:Windows Update & Internet Explorer (x86) in xp Pro x64 dont work after reinstall

hi, there are a couple of things you can try

1) click start, then run, and type a website such as

2) go to control panel, click add/remove, click add/remove windows component, make sure ie is check and click next then it will ask to insert xp disk and do so and restart machine afterward.
Make sure only ie is check the rest are unchecked.

4 more replies
Answer Match 57.54%

I ran a malwarebytes scan a few moments ago and after the deletion and restart i got back online and i can't connect to yahoo or use explorer.. Firefox works just fine though.. Any ideas on how to fix this? I've restarted multiple times ive repaired my internet connection i'm on a wireless signal from a friends right now but again everything else seems to be working fine.. I"ve had this problem int he past and usually just do a system restore to an ealier point but since i just reinstalled windows yesterday there isn't very far back to go and its not letting me get explorer or messenger back

A:Internet Explorer and Yahoo messenger dont work after scan..

You are receiving assistance here: topic is closed.Orange Blossom

1 more replies
Answer Match 57.54%

Title says it all. After a day or so of online time if I try to run internet explorer or openoffice or use cntrl alt delete nothing happened. The little "waiting" cursor appears for a few seconds, then nothing happens. Rebooting lets me run work normally.
I use Windows 7 and Microsoft security essentials.
I have a DDS log. I have the attachement, but didnt see where to post it.
When I ran GMER an error popped up, It said "C:/Windows/system32/config/system: The system can not find the file specified." Gmer would only scan "Services", "Registry", "Files", and "ADS". All the other options were graded out and could not be selected. When I hit the scan button with those options selected another error popped up: "C:/Windows/system32/config/system: The process could not access the file because it is used by another process." I bypassed the error message and a scan ran but "GMER hasn't found any system modifications."

DDS (Ver_10-03-17.01) - NTFSX64
Run by Matt at 2:38:44.28 on Mon 08/30/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.4094.2717 [GMT -4:00]

SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -... Read more

A:Internet Explorer and Ctrl-alt-delete dont work after several hours

Can you perform the following with the exception to GMER.Download the following:Malwarebytes Anti-MalwarePlease download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from" target="_blank" rel="nofollow">here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selecte... Read more

1 more replies
Answer Match 57.54%

Hello Everyone,

After wandering on the google high-lane for a few days i've decided to try my chances here in hopes of an answer.

My situation:
I have a set top box that boots into internet explorer as a shell. If you kill internet explorer it will immediately reboot. I use this to have internet on my TV, since I have no open internet feature on my PC and sometimes a laptop just does not cut it. What i get from time to time are the infamous:
"Internet explorer has stopped working"
> Check online for a solution and restart the program
> Restart the program

The reason as to why i get this error is known to me but i am not looking to resolve the issue.
What i want is simple, if internet explorer stops working, dont show me the error just restart.
Or even better kill yourself and let my shell reboot you.

After a lot of searching (and most of it goes about fixing the problem, which does not really interest me, as this is known to me.) i have not found a single clue if this is even possible. I tried installing a watchdog, but sadly most of the watchdogs just monitor the process list, if the watched process dies, the watchdog will restart it. So that is also not the answer to my problem.

I was not sure if posting it here is the right thread or if i have sound have posted on the OS board.
Guess that depends on the answer as well, if i can fix this using internet explorer options or OS options.

I really hope someone can help me out!
Looking forward to so... Read more

A:Kill Internet Explorer on crash, dont show errors.

Bump! Anyone an idea?

1 more replies
Answer Match 54.18%

Hi, there is no sound, when Im on a internet video clip site, but the speakers do work, with material that is already downloaded, but not anymore when Im online watching a video clip. Can anybody advise.

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Answer Match 54.18%

my computer internet doesn't work, I'm connected with my father computer by a router, my father web work but not mine,can you helo me, my local area connection status say that I'm connected
can you help me?

A:Solved: my computer internet dont'work

12 more replies
Answer Match 50.82%

when i try to turn off my computer or reboot , my computer do nothing , what i do its i turn off with the Windows Task Manager some programe in the one by one and each time i ask to turn off my windows xp. and when i turn off the one called xpwin.exe . the windows turn off corectly. now i try to find whats is this programe do it . now Riskyone101 ask mee to do some programe and i give you the result.

thanks for your help. and have a nice week end.

DDS (Ver_09-05-14.01) - NTFSx86
Run by marc at 9:27:00,61 on 2009-06-20
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professionnel 5.1.2600.3.1252.33.1036.18.1023.281 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Fichiers communs\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Pho... Read more

A:the computer dont turn off or dont reboot

j'ai fais un scan avec BitDefender Online Scanner - Rapport virus en temps réel

Généré à: Mon, Jun 22, 2009 - 11:39:21


Info d'analyse

Fichiers scannés

Infectés Fichiers

Virus Détectés















3 more replies
Answer Match 50.4%

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:08:40 PM, on 14/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
... Read more

A:Windows Explorer, My Computer, System Restore and Internet Explorer don't work

Nevermind! My friend sent me a malware cleaner called "Malwarebytes' Anti-Malware" which cleared the problem right out. :D

2 more replies
Answer Match 49.56%

Hi, when i try to open My Computer or Windows explorer, my task bar disappears from the bottom for a few seconds, when it comes back, My Computer doesn't open. When i try to open Internet Explorer, nothing happens at all!! Please help!Logfile of HijackThis v1.99.1Scan saved at 9:06:22 AM, on 6/19/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exeC:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exeC:\WINDOWS\system32\r_server.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\WINDOWS\system32\wscntfy.exeC:\PROGRA~1\SYMANT~1\VPTray.exeC:\WINDOWS ... Read more

A:Cannot Open Internet Explorer/my Computer/windows Explorer


3 more replies
Answer Match 48.3%

My kids' computer is a compaq presario running windows vista home premium. It is connected to a linksys wireless router which, in turn is connected to a telephony modem (internet/phone etc...). Also running off the router & modem is our machine (XP), a laptop (XP) and a HP wireless printer.

The Compaq (the kids machine) will not connect to the internet via Internet explorer. It had done before, but I cannot get it to do so again. This machine sees all of the other members of the network and is receiving a strong signal, but nevertheless, IE will not connect. The LAN status is connected at 100 Mbps.

I was on the phone with Comcast for 2 hours and we did the whole reset modem/router thing a few times, as well as checked all settings.

We also reset IE & I checked the posts here and followed all suggestions but cannot get their machine online.

I've looked through the forum and followed much, including PING command and trying to reset the winsock (requires "elevation?"). Still no luck


A:Solved: HELP! Computer Online/No Connection to Internet via Internet explorer

UPDATE!!! It turns uot when trying to re-install Internet Explorer 7, Vista does not "support this platform" A visit to yielded a version of explorer for vista.....after downloading into a shared file, accessing ti and installation, voila we have internet!!!

1 more replies
Answer Match 48.3%

Hello,"Internet Explorer is using a proxy server on this computer to connect to the Internet." Hitman Pro gives me that message when I do a scan, and is unable to repair the problem. I did all steps suggested at this link, as that person's problem was very similar to mine: ("internet proxy?"). None of the procedures and suggestions contained at that link have worked. Also, Symantec's "Norton Power Eraser" reports two problems: m2wshlex.dll (shell extension) and deaddiskdoctor (directory).I have now done the steps at this link: ("Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help").I've pasted the DDS.txt file immediately after this, and attached the Attach.txt and Ark.txt files. Thank you very much for your assistance.DDS (Ver_10-03-17.01) - NTFSx86 Run by Administrator at 9:20:49.03 on Sun 08/29/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.288 [GMT -4:00]AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}AV: ESET Smart Security 4.0 *On-access scanning disabled* (Outdated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}FW: Online Armor Firewall *enabled* {B797DAA0-7E2E-4711-8BB3-D12744F1922A}============== Running Processes ===============C:\W... Read more

A:Internet Explorer is using a proxy server on this computer to connect to the Internet

Hello dannya98, My name is Syler and I will be helping you to solve your malware issues. Sorry for the delayin replying, we are very busy at the moment.Please note because we are very busy, if I don't hear from you within 5 days the topic will be closed, If youhave since resolved your issues I would appreciate if you would let me no so I can close this topic.Please download Malwarebytes' Anti-Malware from HereNote: If you already have Malwarebytes' Anti-Malware, just update then run it.Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan (the scan may take some time to finish, so please be patient).When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy and Paste the entire report in your next reply .Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process,if asked to restart t... Read more

44 more replies
Answer Match 47.88%

hi,heres my hijack can you help me find what is causing my browsers not to connect to internet even though the computer has internet (outlook works, ipconfig gives numberz)thank you in advanceLogfile of Trend Micro HijackThis v2.0.2Scan saved at 4:36:12 PM, on 4/9/2010Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exec:\program files\a-squared free\a2service.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\System32\pctspk.exeC:\WINDOWS\SOUNDMAN.EXEC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXEC:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C1.EXEC:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXEC:\Program Files\Microsoft IntelliPoint\ipoint.exeC:\Program Files\Maxtor\Sync\SyncServices.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program... Read more

A:Can't connect to internet with explorer, but computer is connected to internet

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.----------------------------------------------Can you try this:Please download WinsockXPFix from a working machine and copy it to a CD or flash media.Copy the file to the desktop on the non working machine.Double Click on on your desktop.Push the button.Allow your system to reboot.Please let me know if your connection is restored in your next reply

2 more replies
Answer Match 46.62%

I have a windows xp on HP. My computer says i'm connected to the internet but when i try to get on internet explorer or firefox it says i can't i'm not connected. I've tried reseting internet options, i looked up ip address and entered that and nothing has worked.. PLEASE HELP ME!!

More replies
Answer Match 46.62%

My computer won't connect through the internet except with internet explorer,my tablet, cellphone, XBox, and wife's PC are all fine.

Ways I've tried to connect:
Steam, Google Chrome, Malewarebytes update, and AVG free (requires internet to install).

What I have tried:
Changing DNS settings in chrome, running Malwarebytes (No detections), AVG (couldn't install due to "no connection"), Avast (No results), tried installing Ad-Ware (Can't "connect"), and I tried the LAN settings (Detect settings and unchecking the proxy box).

Nothing has helped. Any ideas on what to try would be very helpful. Thanks in advance.

- Windows 7
- Apple Time Capsule router

A:Computer can't connect to internet EXCEPT with internet explorer

Well, the finger points to Chrome, since IE works.

Uninstall it, reinstall it.


10 more replies
Answer Match 46.62%

i am connected to my wifi but i can only access the internet using internet explorer.....other than that, no. help me >.<

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Answer Match 46.2%

Reformatted XP pro. It started up fine, but will not recognize the cable connection now. I know the connection is fine. We have 2 other computers on the wireless network.
Was not aware that all drivers needed to be saved beforehand, and so there is NOTHING left.
This is a HP dx5150 SFF, and was purchased refurbished. We have installed the chipset driver, the audio driver, CPU driver, modem driver, and network driver from the HP website. No luck.
Yellow ?'s show up by Ethernet controller, video controller, video controller VGA compatible, and M-systems Disc On Chip 2000.
It looks like everything got wiped out, including the Kaspersky Internet Security which was actually saved, but will not reload.
Sorry, I am totally incompetent. Can anyone assist?

A:no internet after reformatting xp

It shows what looks like 2 different sub-models.

Find drivers after selecting the right one.

HP dx5150 Microtower PC*-* Download drivers and software - specify product name - HP Business Support Center

5 more replies
Answer Match 46.2%

appear a screen to pay for money
what i do?

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Answer Match 46.2%

I am running Windows XP Home SP2 with the latest updates on a Pentium 1.8 GHz Dell 2350. Recently, IE and Eudora quit working. (No new programs had been installed.) IE will not load any pages, it just freezes. Eudora reports an "unhandled exception" and exits. "My Computer" generally will not open, but occasionally after searching several minutes it will function perfectly with every disk/link opening instantly. (I can bypass the "My Computer" button with the "Run" command to instantly open any drive. Using this method, the Control Panel may still open slowly.) Using Task Manager, no process generally appears to be using a lot of CPU resources. Also, "My Computer" and Eudora function perfectly in Safe Mode.

I did run the Panda online scanner. After 6 hours, it reported 37 potential "viruses or spyware" but did not give an option to fix any. I neglected to save the log file at that time--sorry. Since then, I have downloaded and run the following antivirus/spyware detection programs without finding any problems other than tracking cookies (removed all cookies): SpyBot Search & Destroy, AVG Free 8.0 full scan, BitDefender 10 Antivirus full scan, the latest Windows malware removal tool, sfc\ scannow (did not run with XP CD in drive), and Windows Defender. I have also uninstalled IE, restarted, and then tried opening Eudora with no improvement. After that, I uninstalled Eudora, installed IE 7, and res... Read more

A:"My Computer" (Windows Explorer), Internet Explorer, and Eudora Will Not Open

BUMP please . . .

By the way, I had also tried System Restore several times early on--without success.

Any help would be greatly appreciated. Thanks in advance!

19 more replies
Answer Match 45.78%

I've recently reformatted my computer with XP and now I can't connect to the internet. I really don't know where to start with this problem, my knowledge of Windows is pretty minimal. If anyone has any suggestions I'd be very grateful.

A:Can't Connect to Internet After Reformatting

16 more replies
Answer Match 45.78%

Yesterday I turned my computer on to see that it had a blue screen and was saying something like "Checksum error: SHLWAPI.dl not found" (this was right after I had downloaded the Windows Service Pack 3). I looked far and wide across the internet for a solution, but nothing worked, so I decided to reformat my entire computer using the Windows XP Reinstillation Disc. Now that everything has been cleaned and the computer has nothing on it, everytime my telephone rings, I'm kicked off the internet. I have DSL so it shouldn't be doing this. Any ideas on how I can easily fix this?

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Answer Match 45.78%

Hey guys, so Just moments ago I have finished reformatting my whole computer with windows 7 professional 64-bit and now i don't seem to have a internet connection with my desktop. Im on my laptop right now, trying to seek for help where ever i can!
Any help will be greatly appreciated !
Thanks again

A:No Internet connection after reformatting!

Be sure to install all of your drivers including chipset, LAN, sound and video.

3 more replies
Answer Match 45.78%

I just recently reformatted the HD on my other computer and for some reason I cannot detect internet. The disks that came with my computer do not contain a driver for the NIC, and I am pretty sure that the card is integrated into the motherboard, so a driver probably isn't needed. I always have trouble getting new computers to detect internet...does anyone have any ideas on how to get it to work?

A:Lost internet after reformatting...

Actually, a driver is needed, and it came on the MB CD. If you don't have the CD, go to the manufacturer's website and download the driver package. Look in Device Manager and see if the network card is listed with a yellow ?

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Answer Match 45.78%

I just reformatted my new pc, and I can't connect to the internet, when I go to device manager it shows some text like PCI something and a few more with the yellow question marks.

I managed to get the driver for the Ethernet adapter, But I can't get the rest.

Please help me..

A:Cannot connect to internet after reformatting

Need the specifics of your computer, and the os.
I would try to go to the (Brand name) website and look up drivers for that make and model. Download and save to cd or thumb drive.

5 more replies
Answer Match 45.78%


I have a Win XP 1.1hertz 512 ram with 40 gig hardrive. A few days ago I installed an additional 80 gig Maxtor drive, & everything had been working perfectly for a few days, but today I opened explorer to navagate to some files & it didnt display my D, E, & F dirve (CD burner, DVD burner, 80 ghig hardrive), yet it magically displays another drive labeled: DVD drive G:
The drives havent disappeared or stopped functioning, I can navaigate to them but i have to manually type in thier address in the explorer address bar.

IE: F:\Bobs files

If I open a program like MS Word, & try to open a file it wont list & let me access the D, E, F: drives. I dodnt know if this has anything to do with it, but I noticed when I installed the hardrive that my originall drive was a fat32 drive & the new one was an NTFS drive. Does anyone know what has happened or how I can fix this? Im a rookie at this stuff so anyone needs any info I listed my registry with a software called hijack this below:

Logfile of HijackThis v1.98.2
Scan saved at 149 PM, on 11/19/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\Sy... Read more

A:Why dont my drives appear in Explorer?

Do you have Service Pack 2 installed?

1 more replies
Answer Match 45.36%

I cant open internet explorer or anything inside My Computer (my documents, control panel, ect.) plzzzz help

Logfile of HijackThis v1.99.1
Scan saved at 10:37:03 AM, on 6/24/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\AdwareFilter\adwarefilter.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\KAYLA\My Documents\download\socceris2beloved\HijackThis.exe

R1 - HKCU\Software\Mic... Read more

A:Can't get into Internet explorer or my computer!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Please print out the instructions here (or save it in Notepad) so that you can follow along more easily.

Download WinsockFix and uncompress it. Then double-click on the uncompressed file to run it.

Download Ewido Security Suite at and install it. Update to the newes... Read more

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Answer Match 45.36%

i think explorer is the worst peice of crap
the worst software ever anywhere

it will lock up a computer and give me blue screen on win98

and i cant copy and paste at times i can hilite maybe 2 letters out of 50 and sometimes it will screw up words and i have to click undo or close file to not get a change made

maybe i have bad mother board

A:why does internet explorer bog down a computer?


Are you still having this problem? If so, go to , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.



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Answer Match 45.36%

I was hoping that you could help me with my computer problem.
Well, I use firefox browser, but I keep getting internet explorer pop ups.. by the name of CID...
I tried using combofix, but then got scared that I might lose all my documents, so thought I'd ask fix, before I
mess up my computer.
I was thinking of uninstalling internet explorer using CCleaner but I don't see it listed in the window that shows you all the programs installed on your computer.

So, I would greatly appreciate your help in fixing my computer.


P.S. the OS is windows xp, the antivirus software I'm using is the free edition of McAfee that comes with

A:Internet Explorer Pop Ups? Computer Help Plz.

Hi and welcome. We've a couple points here. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Glad you held off.Next, McAfee is a program that doesn't play nice with other malware tools. You may want to uninstall and select another free one. Remind me for a list ,if you go there. But for now at least turn it off after updating and prior to runnung this scan. Turn back on after.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select ... Read more

1 more replies
Answer Match 45.36%

i have run hijackthis on my other comp here the report i got rid off all virus so i dont know whats wrong
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:14:24 AM, on 6/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\Program Files\DellSupport\brkrsvc.exe
C:\Program Files\Embarq Online Security 8\Anti-Virus\fsgk32st.exe
C:\Program Files\Embarq Online Security 8\Anti-Virus\FSGK32.EXE
C:\Program Files\Embarq Online Security 8\Common\FSMA32.EXE
C:\Program Files\Embarq Online Security 8\Common\FSMB32.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
C:\Program Files\Embarq Online Security 8\Common\FCH32.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Embarq Online Security 8\Common\FAMEH32.... Read more

A:my internet exploer dont work or my internet options

i have tryed everything to try and make it work it stared by me deleting firefox so i did sys restor then nothing would work at all i tryed explor nothing it pops up then disapers. i tryed to log in to my internet options nothing happens plz help me fix it

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Answer Match 45.36%

Ok, so I have a Dell Inspiron 1545 laptop with Windows Vista Basic. Yesterday I got a virus, so I was forced to reinstall Vista. Now Vista is reinstalled and the effects of the virus are all gone, however my laptop can't find any wireless networks, despite getting 5 bars with other laptops.

I checked my drivers, and my Ethernet Controller, Network Controller, and SM Controller all had yellow exclamation points next to them. It said something about Code 28. Anyway, I did a little research and found out that meant that my drivers weren't working properly. I downloaded a new Ethernet Controller driver and now the yellow exclamation point is gone and it's apparently working properly. However, I still can't find any networks, and I can't find any other drivers for a Network Controller and an SM Controller. I could really use some help, I'm not used to this stuff.

A:Solved: Internet Won't Work After Reformatting

6 more replies
Answer Match 45.36%

Hi everyone,

I would like to first off start and say thank you for taking your time to read this post and I hope I can explain everything, if there is any questions you may have please feel free to ask and I will try to answer them to the best of my ability.

Okay, I recently bought a new computer (Dell w/ Windows Vista). I have another Dell that I just reformatted w/ Windows XP on it. I took my old computer upstairs and put it into my room and left the other one downstairs. I hooked up our cable modem to the new computer by ethernet and it works great. Fast, the whole nine yards. Now I have my old computer upstairs that has JUST been reformatted, so everything is gone.

I would like to get internet to the computer upstairs. I figured, I would buy a wireless network adapter (USB) and a wireless router for downstairs. So, I went to BestBuy and bought both. Set up the wireless router, no problem. I also installed the adapter no problem. But it would not connect with the router. So after 8 hours with support phone calls I called it quits, returned everything and gave up, mad.

Now, I have looked into a couple things. Now I am reading things like I need to install new drivers to get my old internet connection back on the old computer because I reformatted? Is this true? Because on the wireless adapter it said I had a wireless VERY GOOD signal, but when I went to Internet Explorer it said unable to connect, ble ble ble.

So my question to you is ... what do I need to buy, inst... Read more

A:[help Needed] Reformatting + Internet + Network

Now, I have looked into a couple things. Now I am reading things like I need to install new drivers to get my old internet connection back on the old computer because I reformatted? Is this true? Because on the wireless adapter it said I had a wireless VERY GOOD signal, but when I went to Internet Explorer it said unable to connect, ble ble ble.Yes, it's most likely. What is the model number and/or service tag number of the computer that was reformatted?

13 more replies
Answer Match 45.36%

Hi all, I have a dilemma with my wireless internet.

I have a D-link DI-524 router upstairs in my dad's office. Our Shaw cable modem is hooked up to it, and my dad's PC is hooked up to the DI-524 router via Ethernet. I have one PC downstairs in the basement connected to the internet via the D-Link DWL-122 Wireless Adapter. In addition, I have 2 MacBooks, and 2 iPhones that would access this internet network also.

Both PCs are running Windows XP Pro.

My problem is with the PC downstairs in the basement. About a year ago when I first got the router/adapter bundle, the connections were great. I opened up ports for my downloads, and I was getting exceptional speeds. However, problems with the connections starts to arise about 4 months ago. Downloads have slowed down... and I find that I often have to "repair" or unplug and replug the adapter to get a connection. My dad's PC was fine, and my Macbooks sometimes stalls. The downstairs PC was getting so slow and annoying, also for some strange reason, the USB adapter started to clash with my other USB devices. For example, when I plug in my camera or my external harddrive, the internet will fail, and the USB adapter will become unresponsive. So I reformatted it last week, hoping that would solve the problem.

The problem did not go away. At first, the USB adapter will still clash with other USB devices. I updated the adapter firmware, and moved the adapter and other devices to different ports, that ... Read more

A:Wireless internet problem after reformatting

sounds like there's virus/trojans on your system.

see this network setup guide

if you can PING and NSLOOKUP successfully, then other software is fouled up
and start testing with these instructions

7 more replies
Answer Match 45.36%

So I reformatted my hard drive today and reinstalled Windows XP Professional version. I have a desktop tower, but I use a Netgear wireless adapter to connect to the Internet. I went to reinstall the program from the CD so I could connect to the internet, when a prompt came up saying that I had to download and install some update to my OS to install the software. To do that, I needed to connect to the internet. So, I took the desktop to a hard point and tried connecting it to the house router through an ethernet cable. However, the ethernet connection is not working either. After reading some similar problems, I went to Device Manager, and noticed that the devices: "Multimedia Audio Controller", "PCI Modem", and "Video Controller (VGA Compatible)" all have yellow "!"s next to them. I still cannot connect. Some help please?

A:Solved: Can't Connect to Internet after Reformatting

6 more replies
Answer Match 45.36%


I have a Mesh PC (6 years old) that was running so slow that I decided to "clean start" using the Recovery CD that came with the PC. It has Windows XP SP2.

After the re-installation, my PC only shows the "1394 Connection", no Local Network, no other Network Adapter (besides the 1394).

Previously this computer was connected via cable modem and a router. The modem and the router work fine, because I have normal connection in my laptop and my xbox, which are connected to the same router.

I've searched a lot of forums and I've tried lots of different stuff (disconnect everything, reconnect again; ipconfig (nothing appears); netsh winlock ...) from suggestions to people with similar (but not the same) problem. Nothing worked.

I don't know what else to do. The only CD that came with the computer was the Recovery CD, which I thought it would have all the necessary drivers and etc. The modem doesn't have an installation CD. The router has one, but when I tried to see if I could find a solution with it, it told me I have no network adapter and it couldn't continue.

I can only imagine it is a software issue, because the modem and router work with the laptop and xbox.
I have only a basic knowledge of computers... Can anyone help? Please??
Thank you!

A:Solved: No internet connection after reformatting...

16 more replies
Answer Match 45.36%

Cannot connect to Internet after re-formatting Window XP. Lan and Wireless are connecting and getting IP address, but cannot access Internet.

C:\Documents and Settings\Desktop>ipconfig

Windows IP Configuration
Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :

Did anyone faced same problem. Any help is appreciated.

A:Problem Connecting to Internet after Reformatting

12 more replies
Answer Match 44.94%

when i insert usb drive, window explorer dont pops up like it use to do in xp

A:explorer window dont show up

You can set up your Autoplay options via the Control Panel.

Control Panel\Hardware and Sound\AutoPlay

You can set your options for all different kinds of devices and media in there. However, you can also set preferences for each device when the Autoplay window comes up.

2 more replies
Answer Match 44.94%

always on internet they say after you have done this restart your internet explorer or mozzila and then you will see the changes.I dont know how to restart explorer.And another thing where is the mozzila config page.I visited mozzila page and they say there how to speed up firefox but I dont know where is that config options.that is all

A:I dont know to restart firefox and explorer

If you mean what I think you mean, you can restart Internet Explorer or Mozilla Firefox by doing this:
Close the window (click on the X in the upper right hand corner).
Click on the icon on your desktop or Start menu for the program you want to start.
Or click on Start and then run and type 'iexplore' or 'firefox' (without the quotes).

3 more replies
Answer Match 44.94%

I have windows xp and on two accounts I have tried to open a windows media file of a song from the bmg music website. It locked up the browser, now every so often the browsers will work on those accounts and most of the time they wont. After a minute or two I can end task the window by right clicking it on the taskbar but it doesnt work right. but they seem to work on other accounts just fine. Can someone please help i have no idea how to fix the problem.

A:Internet Explorer Locking Up Computer

Have run your AV and AdAware, Spybot, and a?

1 more replies
Answer Match 44.94%

Sorry I fought but could not get any of the DDS programs to load- even in SafeMode It would flash but the utility didn't loadHere is the new HiJack Log Is there any other utility to run?Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:04:28 PM, on 4/8/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\acs.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\WINDOWS\Explorer.EXEC:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeC:\Program Files\QuickTime\qttask.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\DVDRAMSV.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exeC:\Program Files\Norton Internet Security\Norton Internet Security\En... Read more

A:Internet Explorer still dies/ Computer 2

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Include a new HJT log as you cannot get a DDS.You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERER,K

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Answer Match 44.94%

It is the only program in the add remove programs list that I do not have the option to remove. How remove this? Someone on this site suggested running opera and firefox. I am now running IE 7 and firefox. I use favorites a lot and click on a lot of links that IE doesnt allow for some reason. I also watch the stock market closely so I am looking for a browser that would work well with alot of refreshing. Thank you in advance for your help. Greatly appreciated.

A:Why cant I remove internet explorer from my computer?

IE is integrated with Windows, you cannot remove it. It is needed for various functions of Windows itself.

Opera is a very safe browser. Actually, there are fewer exploits found in Opera compared to even Firefox. You can use Opera or Firefox, both are great browsers. One advantage of using Firefox is that you can download addons of many types.

7 more replies
Answer Match 44.94%

Hello, I have had great help before on here and am hoping someone can help me again. I don't know what is happening to my computer but ever since IE8 replaced IE7 as an update I have had all kinds of problems in different areas. I am running Windows XP.
1. I cannot open Internet Options from the Control Panel
2. I am getting lots of Microsoft error messages
3. I can't download anything (I can't download TSG SysInfo as suggested either)
4. I am having problems uninstalling programmes
5. I can't uninstall IE8 to revert back to IE7
I have done all the scans and have McAfee security. I have turned the Firewall off. It is taking up so much time and I don't seem to be getting anywhere. None of the suggested fixes from anywhere I have looked are working.
If anyone can help I would be so grateful. Thanks. Margaret

A:Internet Explorer 8 has sabotaged my computer

6 more replies
Answer Match 44.94%

please help me if you can...I have windows 7, and internet exp 9. everytime I log on to internet explorer and try to leave my home page, my computer logs off completely.

A:computer logging off whenever i try to use internet explorer?

I was wrong, I have internet explorer 10. any help would be greatly appreciated.

8 more replies
Answer Match 44.94%

My computer is crashing whneever i use internet explorer. It is also very buggy and running very slowly. I have posted my hijack this log below. Can anyone help rid some of my problems?Logfile of HijackThis v1.99.1Scan saved at 8:43:35 PM, on 6/25/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5346.0005)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\Program Files\Yahoo!\Antivirus\ISafe.exeC:\Program Files\Sony\Giga Pocket\shwserv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exeC:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exeC:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exeC:\Program Files\Yahoo!\Antivirus\VetMsg.exeC:\Program ... Read more

A:Computer Crashing While Using Internet Explorer

Unzip HJT into it's own permanent folder before doing anything in order for it to create backups. (Not a temporary folder & not on the desktop). Please create a directory on your c: drive called c:\hijackthis (and download) and unzip hijackthis into that directory. Run the program from that directory from now on. It is essential that you follow these steps or certain important features of the program will not function correctly.Scan again with HijackThis and check the following items:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = - BHO: (no name) - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - (no file)O8 - Extra context menu item: &Search - - Filter: text/html - (no CLSID) - (no file)After checking these items, close all browser windows except HijackThis and click "Fix checked".Then reboot your computer.Can you check something first please - boot in safe mode (?To get into... Read more

3 more replies
Answer Match 44.94%

the problem is this: whenver i open up internet explorer, my computer locks up, half the time i can eventually close it, the other half i need to restart. it starts to lock up abotu the same time the page starts to load, and i try to end process/program/just clickign x and eventually it will go away. i've updated IE and the problem still persists, i'm using mozilla right now.

i've run spybot and cwshredder, couldnt figure out how to download ad aware and all the online virus scaners require IE

Logfile of HijackThis v1.99.1
Scan saved at 7:02:11 PM, on 22/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Programs\DAEMON Tools\daemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\MSN Messenger\msnms... Read more

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Answer Match 44.94%

Well I started to have a problem with my internet explorer first. It became so slow and after a week or so, my computer started to get slow, and it's making a lot of noise like the old computer even though is not one of them.

HiJackThis Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:42:14 AM, on 3/12/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\IOI\Smart Copy\ButtonMonitor.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Prog... Read more

A:Internet Explorer and Computer very slow.

7 more replies
Answer Match 44.94%

I have a dell desktop and currently running windows 7. Also I am using AVG for protection. For some reason I cannot run regularer internet explorer (9) i can only use the 64 bit version. When I try to use the regularer version everytime I try to open it, i get a window that says it has stopped working and must close, it will do this nonstop and the only way it will go away is when I close it using task manager. I have tried the microsoft fix for this and it worked for half of a day, and now its back to doing the same thing again. On top of that the computer is very slow and I get this white screen whenever I move the screen, however I think that is a hardware issue. Attached you will find my logs. Any help would be appreciated.

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Answer Match 44.94%

Hi there,

I have noticed that after I am running internet explorer, my computer will freeze up and the only way I can fix it is by rebooting the machine. This is becoming frustrating and it is affecting my ability to do any work done because we use Lawson for work and it only runs on internet explorer. I do not have this issue with google chrome so I am not sure what is causing this. Sometime I can use the internet explorer for a while before it starts freezing up and sometimes it would happen just after i run it for few minutes. Not really sure what is going on. I use AVG antivirus and have disabled add-ons and have done malware scan but did not help. Anybody have suggestion? I would appreciate it very much. Thanks.

A:Internet Explorer freezing up computer

Hi and welcome to SevenForums,
I hate to be a drag on security choices but AVG is not very internet explorer friendly,
It often clashes with internet explorer's security features,
Best I can say is to test for a while without it,
And no disabling AVG will not be good enough,
It must be thoroughly removed,
Uninstall AVG | AVG

Use free MSE for a day or two and test or Panda ?

9 more replies
Answer Match 44.94%

i can get on the web ,but when i click on links the computer just shows a hourglass until i hit cnt alt delete

Any suggestions

A:my computer freezes when using internet explorer

try going into the add remove programs and double click on the one for internet explorer and see if you can repair it. what version explorer you using anyway

2 more replies
Answer Match 44.94%

I am having problems with flash player it will not install correctly. Each time I download it it says its been installed but when I go back to a website that uses it it wont work. This is why I think there is something wrong with internet explorer because I also use google chrome and the flash player works fine their but not for internet explorer 9.

When I try to go and remove internet explorer 9 in the add and remove programs in the control panel it is not there. I dont know what to do. If anyone can help I thank you in advance.

P'S. this a Windows 7 operating system

A:I am not able to uninstall internet explorer 9 off my computer

If you purchased your computer recently with Windows 7 already installed, you probably can't roll back from IE 9 to IE 8. You can't completely uninstall IE from any computer.

Chrome uses its own Flash engine, so whatever you install or uninstall doesn't affect it.

Which version of IE are you opening, 32-bit or 64-bit? Which version of Flash did you install?

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Answer Match 44.94%

Hi, my problem is that i cannot get on internet explorer or my computer or the control panel or anything related to my computer without it saying that there has been an error and it asks me if i want to send a report or dont send. I can get on to AIM still though, so i have an internet connection. I just need help fast because its really bad when i cant get into my computer and the c: drive and all that, but it will let me get on it in safe mode. i would send you a hijack log but i dont know how to get into it cause it wont let me. Plzzz help, thanks

A:Can't get into Internet explorer or my computer! (From XP forum)

Sounds like you have a corrupt Browser Helper Object, or Toolbar, see if you can load your control panel in safe mode, and then go into "add/remove programs" and uninstall any toolbar's or anything else suspicious from your add/remove list. This may help resolve your issue, however, you should post a hijackthis log. So that we can have a better idea of whats going on with your system.

Daniel - technician

19 more replies
Answer Match 44.94%

Hello, everbody. I am new to posting on forums. I have a problem with my Internet explorer. When I open the Internet Explorer, it says it is connecting to the Internet but then freezes or very badly lags my computer. Everything works fine and I have scanned my computer with Spybot, Ad-Aware and AVG Free. I have tried going on to the Internet with Mozilla Firefox and it works fine. Thank you in advance for helping me in this situation.

I have attached my Hijackthis log below.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:30:06 PM, on 4/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Windows folder: C:\WINDOWS
System folder: C:\WINDOWS\SYSTEM32
Hosts file: C:\WINDOWS\System32\drivers\etc\hosts

Running processes:
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C... Read more

A:internet explorer freezes computer!

15 more replies
Answer Match 44.94%

Alright, so my problem is I cant see videos, for example, if im on myspace and i go to a friends page and they have a video on there, it plays, but freezes internet explorer, then when i end the program , it freezes the computer. I also cant play any videos when I click on a video link on the media player guide thing. I get two errors when I start the computer, i can write it down next time i restart.

A:Internet Explorer Freezing computer

please do post the error messages.

Can you view videos in media player ?
Do you have newer codecs ?
Also please check your system for malware. do the online scan. Download and install adaware SE and do a full system scan also.

5 more replies
Answer Match 44.94%

Hello, everbody. I am new to posting on forums. I have a problem with my Internet explorer. When I open the Internet Explorer, it says it is connecting to the Internet but then freezes or very badly lags my computer. Everything works fine and I have scanned my computer with Spybot, Ad-Aware and AVG Free. I have tried going on to the Internet with Mozilla Firefox and it works fine. Thank you in advance for helping me in this situation.

I have attached my Hijackthis log below.

Logfile of HijackThis v1.99.1
Scan saved at 8:19:19 PM, on 27/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Logitech\G-series Softwa... Read more

A:Internet Explorer freezes my computer

9 more replies
Answer Match 44.94%

Hi, I.E 7 is stopping me from downloading anything and stopping my computer accessing any sites that i used to be able to use. I tried downloading Mozilla to use that but IE 7 wont let that open up and it wont connect to the net, always giving the error, "you may not be connected to the internet" or " this page is not available at this time"

Can anyone help or tell me how i can get IE 6 back??

A:Internet explorer 7 is hijacking my computer?

Hi tjeffm...welcome to TSF,

Have you tried unisntalling IE7 in add/remvoe programs?

7 more replies
Answer Match 44.94%

I have ran SuperAntiSpyware, found numerous spyware problems, but mym computer continues to frezze up. Please look at my Hijack This log and advise on what might be wrong with my computer. Thanks in advance.Logfile of HijackThis v1.99.1Scan saved at 1:37:44 PM, on 6/25/07Platform: Windows 98 SE (Win9x 4.10.2222A)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\SYSTEM\KERNEL32.DLLC:\WINDOWS\SYSTEM\MSGSRV32.EXEC:\WINDOWS\SYSTEM\SPOOL32.EXEC:\WINDOWS\SYSTEM\MPREXE.EXEC:\NOVELL\CLIENT32\NWRECMSG.EXEC:\WINDOWS\SYSTEM\MSTASK.EXEC:\WINDOWS\SYSTEM\mmtask.tskC:\WINDOWS\EXPLORER.EXEC:\WINDOWS\ANVSHELL.EXEC:\WINDOWS\LOADQM.EXEC:\PROGRAM FILES\GRISOFT\AVG7\AVGCC.EXEC:\PROGRAM FILES\GRISOFT\AVG7\AVGEMC.EXEC:\PROGRAM FILES\GRISOFT\AVG7\AVGAMSVR.EXEC:\WINDOWS\SYSTEM\QTTASK.EXEC:\PROGRAM FILES\SUPERANTISPYWARE\SUPERANTISPYWARE.EXEC:\QEMM\QLOGO.EXEC:\WINDOWS\SYSTEM\DDHELP.EXEC:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXER0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\S... Read more

A:Computer Freezes On Internet Explorer

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis LogPlease also post the problems you are having.

1 more replies
Answer Match 44.94%

Hi there,

For the last few months my computer stalls every so often when I'm in Internet Explorer - hitting CTRL + ALT + DEL doesn't quit the programme. Looking at processes when CRTL + ALT + DEL finally opens, iexplore.exe seems to be taking up tons of memory each time.

I've run virus scans and nothing comes up.

Can anyone help?

All the best,


A:Computer stalls in Internet Explorer

Use firefox instead. Not only is it much better (In my opinion) that IE, but far more stable. If firefox also crashes aswell then try other browers such as Opera or Chrome (very good browser from google).

If they to crash we have another issue to deal with.

1 more replies
Answer Match 44.94%

Hi, my computer will just shut off after it is on internet explorer for a few minutes.I do noy understand because it works fine with Mozilla Firefox.Is a problem just with internet explorer?Should I take it off completely?Any input would be great.Thank you

A:Computer Shuts off with internet explorer

Hi. . .

Reset IE7 to defauklt settings:
START | type inetcpl.cpl into the start search box and hit enter | select the Advanced tab | Click on Reset (bottom-right) | Click OK (if hi-lighted) | Click OK

Also boot-into SAFEMODE w/Networking and test IE7 there.

Please let me know how you make out.

Regards. . .



1 more replies
Answer Match 44.94%

about two days ago I got a virus. I restarted, ran anti Malware Bytes, Symantec and I believe I got all the viruse(s) off the computer. However I now have a problem, where I click on internet explorer. When I do thi s it, about 70% of the time it does nothing. The bar at the bottom does not show loading or anything. I than have to go to task manager and end task. The other 30% of the time it loads and everything and seems normal. I go to watch youtube or listen to music online and the music begins to loop and the computer freezes except the mouse. I can still do control-alt-delete, but then that freezes too, and all I can do is move the mouse. So I have to push the power button.
This is on a Dell Latitude D620 laptop. At some points the CPU temperature does get up to 57, but right now it is at 46. I posted in this and not Am I infected because I am not sure if it is still an infection.

Here is the Event viewer from the time it started acting up. When I got the virus.
Event Type: Error
Event Source: Symantec AntiVirus
Event Category: None
Event ID: 46
Date: 2/21/2010
Time: 2:29:08 AM
User: N/A
Computer: DELL-200902

Security Risk Found!Risk: Trojan.Malscript!html in File: C:\Documents and Settings\evan\Local Settings\Temporary Internet Files\Content.IE5\6TCFAPSX\avorp1kav3[1].htm by: Auto-Protect scan. Action: Clean failed : Quarantine failed. Action Description: The file was left unchanged.
Event T... Read more

A:Internet Explorer and computer freezing

bump as I am afraid not many people have read it.===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has ... Read more

3 more replies
Answer Match 44.94%

I was using Internet Explorer the other day and suddenly another Internet explorer window opened, then another, then another, then another, then... well, you get the picture.

Does this sound like a virus or a bug?

A:I want one Internet explorer window, computer wants 20

There's a page here with suggestions. Alternatively your keyboard keys might be sticking - try cleaning under them.

1 more replies
Answer Match 44.52%

Okay, the system we use for internet use at our home is slightly unusual. We never seem to be able to get the router working properly for more than a few weeks so basically what we do is this:
1. a user finishes with the internet and unplugs his/her computer's ethernet cable which is connected to the modem.
2. the next user plugs their computer into the cable and uses the internet.

this has worked fine until now. I just reformatted the hard drive to clean it up a bit but now I can't remember how to get the internet going again. In "network connections" I've tried all the set up a connection wizards and I've tried the disks but everything just tells me that the broadband connection is ready for use. I tried the disk that came with the modem and it said I did not have an ethernet card and then it said it couldn't connect with the modem.

In "network connections" on this current computer I am using where the internet works, the connection is listed under "LAN and High Speed Internet" - how can I set up a similar connection on the other computer?

Any ideas?

A:Cannot connect to internet via LAN after reformatting hard drive

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
Under Network adapters, please tell me all the devices listed.
Are there any devices under Network adapters that have a red x displayed?
Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Let's see this as well.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

1 more replies
Answer Match 44.52%

This problem has definitely got me stumped.

I have a PC running Win XP 2002 which I have used for 3 years without problem. I reformatted the HD and reinstalled the OS because of slow operation and errors. But I cannot connect to the internet (I have a ethernet cable connection to a router)

When I go to Network Connections there is no 'LAN or HIgh Speed Internet' display. When I try to instal any network drivers an error message appears saying there are 'no network adapters'.

In the Device Manager, under network adapters, there are listed there 'Direct Parallel and few items entitled 'WAN Miniport', but nothing like a ' Network Connection' adapter like I would have imagined.

The PC was built by someone I now cannot contact. I have a CD with drivers for the motherboard - Jetway "Magic Install" S/N 020611B8, but nothing refers directly to networking.

I have run msinfo32.exe and have a screed of data from there but unsure which parts would be of use to anyone helping me, so if I need to post some, let me know please.

Would appreciate any help or insight to help me solve this problem. I am assuming that because I could previously access internet, all the hardware is there, it just needs a correct driver or something to persuade the thing to cooperate.


A:Solved: Unable to connect to internet after reformatting HD

11 more replies
Answer Match 44.52%

I'm trying to help a relative fix their computer after getting several viruses on it. We ended up reformatting the hard drive. Everything appears to be operating except I cannot connect to the internet. At first the Local Area Connect was gone and all that appreared was the 1394 connection. I then purchased a new ethernet adapter and install it.

The installation appears to work but still no connect. Status indicates its sending packets, but not recieving any.

I could use some help trying to get this fixed, thanks!

A:Cannot connect to internet after reformatting hard drive

If the computer has an internal Ethernet Adapter, make sure you install all the drivers. These can be found at the PC manufacturer's website. You want to install all the relevant drivers including Chipset, Video, Sound, Network, etc.

3 more replies
Answer Match 44.52%

Hey guys,

I got a dell laptop (inspiron 6000) and windows xp media center about a year ago. Since a month or so, most of the time windows is done booting, all i can see is my desktop picture and nothing else. Everything is accessible only via task manager (running firefox.exe, explorer.exe...).

Only once out of 7-10 times will it start up normally. I have no idea what this is all about or how to find out. Any help will be greatly appreciated.

A:Explorer and Desktop Dont Show Up on Startup


It may help.

1 more replies
Answer Match 44.52%

I am wanting to get rid of the list of all folders accessed that shows up in the address bar in Windows Explorer (drop down list). If you can help please do

A:Windows Explorer address bar history (dont want)

hi here you go curtesy of computer hope
Deleting History

•Microsoft Windows users running Microsoft Internet Explorer 6.x and 7.x can delete their history files by clicking the "Tools" menu, "Internet Options", and clicking the "Delete Files" or "Delete" button. Users also have the option of automatically deleting files each time the close the browser window by clicking the "Advanced" tab and checking "Empty Temporary Internet Files folder when browser is closed" under the "Security" section.
•Microsoft Internet Explorer 4.x users on an Apple Macintosh can delete the history by clicking the "Hard Drive" icon, "System", "Preferences", "Explorer", and moving the history file into the trash.
•Microsoft Internet Explorer 3.02 and lower users can delete their history by clicking the "View" menu, "Options", open the tab "Advanced", click the "Settings" tab, and click the "Empty Folder" button.

4 more replies
Answer Match 44.52%

I have a computer with windows xp professional Edition which was infected with a rogue virus. I was able to remove this virus, however it infected the registry. All the periferals were disabled included the cd-rom, network drivers, processor drivers. I ended up deciding to reformat the computer. It has raid 0, with 2 hard drives.

When I formated it I got a BSOD 0x0000007b. I put in the raid controller driver on a floppy drive. I was looking online for any solution to this problem, I found a few but nothing that would help me resolve the problem.

This is a 7 year old computer but I'm used to it and do not want to buy a new computer.

I am hoping someone has experienced a similar problem and can tell me how to fix it

I ran a chkdsk on the hard drive, they were fine.

A:reformatting computer

System manufacturer and model?

What exact steps did you take to reformat/reinstall Windows?

Do you have a MS Genuine XP CD sold by Microsoft?


9 more replies
Answer Match 44.52%

How do I reformat my HP PC?
The model is dx5150.

I heard about various methods such as using F10 when in the blue HP screen during startup to reformat it. But it doesn't work for me 'cause I don't have a blue HP screen.

By the way, I don't have a Windows XP CD or any boot disks or such.
Is there anyway to reformat without an XP CD?

A:Reformatting the Computer

Well you need to have some kind of boot disc whether it be a cd or a floppy. You can use DBAN put it on a floppy and wipe the drive that way. And if you plan on using the computer again you need to have an OS disc to do a reinstall otherwise it is useless without an OS.

13 more replies
Answer Match 44.52%

Hi, I have decided to reformat my computer and I have never done this before and I was wondering what I would need to reformat my computer. I run Windows XP.

A:Reformatting Computer

16 more replies
Answer Match 44.52%

I no doubt have viruses/malware and due to a failed reformat a long time ago, their is more than one operating system on my comp, and I just want to kill 2 birds with one stone and just reformat it and get it done with.

However, I have a few questions.

1) I don't have any of the CD's that came with the computer. If I go buy an XP cd, for all the other software (Microsoft Word, etc), how do I transfer it back to the comp without having to go buy it again to install it?

2) Is it possible that I transfer the viruses/malware when I put back the file I save after it reformats?

3) Any simplistic reformatting guides out there? I'm hardly computer illiterate, but I'm no technician...

A:About reformatting my XP computer...

Is your computer a brand name? There can be specific steps to take and you can often buy replacement recovery or reinstall disks for less than 20.00

List the brand model and service tag/ part number if any or describe the mainboard model and revision which is often a splash screen early in the boot process and is also written on the motherboard.

29 more replies
Answer Match 44.52%

windows 2000 upgraded from windows MEcomputer totally messed up after someone went in and deleted everything from add/remove programs, all other programs and files etc deleted also.internet explorer still works and it will still connect to the internet but it won't install any necessesary programs such as avg antivirus or spybottried to reformat with win2000 cd, but it wouldn't complete the format. a message keeps popping up in a gray box: "the application must be installed to run. please set up fromt he location where you originally installed the application"went to http://windows2000.windowsreinstall.comshould I try Windows 2000 Pro install on used Hard Drive or Windows 2000 Pro Repair install ?the cd is a full installation there a way to format the hard drive to get rid of everything and then install win2000 from the cd? there is nothing to back up or save on the computer.

A:need help with reformatting computer

Pop in the win 2000 disk.....go to the setup menu..and instead of formatting the drive, delete the partitions and remake them. Then install.

2 more replies
Answer Match 44.52%

So I'm going to help a friend reformat and old computer and put XP on it......
I don't know if formatting old computers with XP is safe? She says its pretty old, like '99 and she got it for free from a friend for work (she can't afford anything else right now)
So it's not like we can go out and buy a bunch of stuff for it....I think it's running on Windows 98 & I know nothing about the drivers and I know she doesn't have any CD's for the drivers....

SO any advice on how to go about doing this would be awesome.

A:Reformatting an old computer...

I would have serious doubts about a '99 PC being able to run XP.

You really need about a 500 MHz CPU and 256 MB of RAM to make it run in a useable manner. Do you have that on the old PC?

Apart from that you just put the XP CD in the drive and let the PC boot from it, following the menu's. Remember it has to be a copy of XP that is not in use on any PC and was never supplied "with a PC", or the operating system may refuse to activate and lock you out.

1 licence per PC.

Then you need to know the make and model of PC or the make and model of the motherboard so you can get the correct XP drivers from the makers website (if any were ever released, given it's an old PC)

2 more replies
Answer Match 44.52%


So I reformatted my computer (from CD)... I had 2 problems DURING reinstall-ation

1- missing duser.dll file (so I skipped it)
2- when it was "updating" for some fun reason it said I had some setup something unabled....
So now I'm trying to connect to the internet and no luck.... I installed Mozilla from a USB... IE7 and Mozilla exist but neither connects....

I went to control panel -> Network Connections -> Add New Connection -> Get error "The New Connection Wizard was unable to open the following location on your machine: C:\Program Files\Online Services"

I can reinstall windows again but it asks if I should update (recommended) but I can't even connect to the net... and YES the internet is connected to the other computer and the Ethenet is green - the plugs are working so is the machine
Anywayz I did add Duser.dll to my other computer (in the system32 folder) - but that's still not giving it the ability to go onto the internet.... still same error... in a sense the computer looks screwed but I need to somehow get onto the net so that I can reinstall windows with the updates and such

A:Reformatting My Computer

Try reinstalling it again, and make sure the CD your using is clean. If theres dirt or a scratch over a certain part of the CD, whatever file was there, the setup will skip. If you get the same error but your cd doesn't have any scratches on it, than it's something else. Try reinstalling it, that would be your best bet right now.

3 more replies
Answer Match 44.52%

Am currently writing this using my laptop computer. I need help in formatting my desktop pc. It runs Windows Vista Home Basic, and as you know the *restore to factory* recovery info is contained on the hard drive(which I cannot access) Is there any other way I can format it?

Here is the problem with the other computer....
I push the *power* button to boot up computer but it takes 20 minutes to an hour to boot to the process I see no *logo* screen, so cannot tap F8 to gain access to the advanced boot menu screen. Then suddenly it boots to the desktop. I can acccess anything ON the desktop but cannot access IE, nor will Add/Remove programs work. I click to uninstall a program, and it says *its working* but it basically freezes and doesnt uninstall anything, AND doesn't really do anything. I had to use ctrl/alt/del to shut it down. Restart does not work, same problem with booting.

Bad me, I had loaned the computer to a friend for a few months while I was preparing to move, and moving as well. I just got the computer back last week. YESTERDAY my friend tells me the pc has been *misbehaving* for about 2 months and never before had any problems while in my home. I know, never loan computer to *friend*...but lesson learned.

I really need to know how to format. Am wondering if I should create a boot disk for it from this computer and then try that.....but will wait for your advice.

PS: I have been waiting for the computer to reboot now for about 1.5 hours... Read more

A:PLEASE! I need help in reformatting my other computer...

what are you running
video card
power supply

check the listings in the bios for voltages and tempretures and post them

because of it being moved something could have worked loose check the connections
in the bios disable the the gui[logo]
try a cmos reset
turn the computer off
remove the power lead from the back
take the side off
remove the cmos battery
move the cmos jumper from pins 1 and 2 to pin 2 and 3 and the back to pins 1 and 2
reinsert the battery
put the side on
replug in the power lead
boot the computer

there can be 2 solder points you touch with a screwdriver
2 pins you touch with a screwdriver or use a jumper
a cmos clear switch or button

to restore to factory you usually put in the recovery disk and hit one of the F keys as it is booting up
then the recovery cd and the recovery partition work in conjunction with one another to impliment the restore
there will be a diagram and instructions in your manual

then see if you can get safe mode[low resolution mode]

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Answer Match 44.52%

Hello, new to this site. I want to reformat my computer and would like to find step by step instructions on how to do so. I already backed up my comp with Carbonite and a stand alone back up unit as well. Its a Dell laptop,AMD Sempron, Processor 3500+, 1.58 GHz, 896 MB of RAM/ Windows XP Home Edition 2002. What next? Any assistance would be appreciated!

A:reformatting my computer

Are you just looking to format or format/reinstall windows?The easiest way to do it is just insert your recovery discs, or other windows installation disc, and go forwards as if you were going to install windows.Microsoft provides a guide to do so you get to the point where it tells you that it is checking the drive you can eject the disc and shutdown the machine, or go through with the install if that was the plan.There are other programs to format as well, but if you were going to reinstall windows this is the easiest way.

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I would like to reformat my computer or set it back to the original settings. I cannot find the windows xp installation cd / boot disk.

I brought the computer legally so I have no idea why I didn't get them, I have all the other details of purchase and stuff.

I remember being asked to make a disk when I first switched on the computer but this was my first computer so I didn't have any disks or understand what it was doing.

Is there anyway I can reformat my computer or reset the settings?

A:Reformatting my computer

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I want to know if there is any way to reformat my computer (HP) without having the default factory programs (AOL 3 Months Included, Get Vonage, My HP Games, Norton Internet Bullsh*t, and all this other crap) installed.
If there IS any way, can you please explain the procedure?

Thank you,

A:Reformatting a computer...

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This is a huge thread. I had no idea what forum to put this under, but I don't think it should have to go anywhere else other than here. This is a question about reformatting my computer, with no real full answers.

I have really started to notice how slow my computer has become, so I have decided to reformat the computer. Thing is, I am not going to just put back the back-up file, and I am not wanting to lose everything. Thanks to a second hard drive, I have decided to try and go through everything we need and put it on there manually, so to not include what I don't want. I just wanted to know, what do you think I should try and save from this reformat of a computer?

My list:
Program files (the instillation file)
Start-up files / 'All Programs' (much the same as ^)
Browser information (bookmarks, settings, saved passwords, forms (anything else?))
Bits of set up information (internet connection, drivers (must check my CD collection))
My document files (for all users) / Files stored on c drive (my folder, and everyone elses)
Documents and settings (go through them and have a look, not forgetting limewire shared downloads)
And your suggestions and reminders

Before doing any of this, I will have to create a few back-up files on DVD's just in case. I have not gone through with it yet, but DriveImage XML seems to be my best option so far. After that is done, I will get onto doing this eventually.
What do you think I could be missing?

Will this h... Read more

A:Reformatting the computer

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Hi, I'm trying to reformat my computer. When i put the window XP cd in, and i reboot my computer. I don't get the blue screen to full reformat my computer. I tried turning off my computer, and turning it back on. Putting the cd in and i don't get the blue screen. I reformat my computer before and i get the blue screen, but some reason i don't get it today.

A:Need help on reformatting my computer

Is the BIOS set to boot to CD first and then hard drive?

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I want to KILLLLLLLLLLLLLLLLLLLLLLLLLLLL my computer!!!!!!!!!!!!!

I hate it, I can't stand it... eitherway..... so it's win xp home

Tried to reboot that bleep of trash and pressing F8 then F10 then F4 constantly and it didn't work.... tried delete and got into bios

Problem - I was NOT given a CD... Futureshop and Canadian Electronic stores practice Tyranny

So.... Through my reading I found out about the I386 folder - mine was deleted so I re-installed SP2... BUT no winnt files that are exe

Now what? Any ideas?

A:Reformatting Computer - No Cd

by law your computer maker must furnish you a way to reinstall, sometimes it's a hidden partition on your hard drive, others even have you burn the cd's, if you neglect to do this or lose the manual telling you how to reinstall, companies will send you a reinstall package for a small fee, the important thing is your certificate of authenticty where you have a valid number.

call them up

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Hi. Recently I had some trojan rootkit hit my computer, and decided maybe it'd be best if I reformat it and re-install windows. Catch is, I'm not really good with computers and don't really know how to do this.

It's a dell laptop, and I have windows XP running on it. Still have most of, if not all, the original cds that came with it when I purchased it. What I'm wondering is how hard this is to do? Could I risk wrecking more than I do good by attempting this when I don't really know what I'm doing?

Let me know if your need to know anything else, like what model and other stuff, and I'll get back with it. Any help'd be appreciated, thanks.

A:Reformatting My Computer

Hello tofte

I have a fairly standard procedure that I follow, after backing up what data I can safely save and then restoring the computer
I apply any driver updates that seem necessary, you have to go to your model's web page and compare dates, if you see newer drivers, it's best to load/update them. Next I clean the computer of useless crud and adware installed by the manufacturer. Same thing for something like norton's trial subscription, there's a special uninstaller for that.

Next I will apply the latest service pack, having the latest drivers and no security software to interfer

Then I load my security software

Last I connect to the internet

This is a pain but I believe it to be the safest approach

In your log I noticed you were running norton's and PrevxCSI, and teatimer, avoid any combination of security software that
might conflict

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I have been having issues with my computer. I was having problems with a virus and I thought it was gone and then I went to turn on my computer and all I get is my desktop background picture and no start menu and no desktop icons or anything. When I hit Ctrl Alt delete nothing happens at all. No one has been able to help me with this problem. One person told me I would need to find the cd for my computer to basically reformat it. I thought I found the cd and put it in and again nothing happened. These are the cds I have, Operating System reinstallation cd. Drivers and Utilities. And I have a couple that say Application on them. Are any of these the ones I need or am I doing something wrong? I really need my computer soon and just need some help. Thank you.

A:reformatting my computer

Also my computer will not go into safe mode either. I have tried that.

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c:\WINDOWS\system32\presetup.cmd - FILE NOT FOUND!
c:\WINDOWS\system32\setupORG.exe - FILE NOT FOUND!
(setupORG.exe ->Original windows Setup.exe)
1."Preset.cmd" not exist in the i386 folder in UXPCD
"setupORG.exe" not exist in the i386 folder in UXPCD
2. Check your "txtsetup.sif" in the i386 folder on UXPCD
setupORG.exe=1,,,,,,,,2,0,0 ; must exist
prestup.cmd =1,,,,,,,,2,0,0 ; must exist

Now this is very similar to the post found on these forums but it doesn't solve my problem.

To walk you all through what i've done so far.
Trying to clean up my dads XP Home ED comp. I went out and bought Windows XP PRO.

Now i'm not used to HP, the BIOS is all weird so I had to insert the disk and start the installation process instead of just restarting and booting from the disk.

Now I wasn't able to delete the Windows XP Home ED. Partition so I just merged the two since they have similar files.

Everything was installing fine until I got the error message as posted above.

I've checked the windows disk, everything ... Read more

A:Reformatting Hp Computer

Now i'm not used to HP, the BIOS is all weird so I had to insert the disk and start the installation process instead of just restarting and booting from the disk.Why can't you boot from the CD? Familiarize yourself with the BIOS and look for a 'boot order' option and make the CD first.

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i tried my best to catch up to what our i.t specialist have taught me but he was so fast and very busy lately. please kindly jot down step by step how to reformat a computer.

A:Computer Reformatting

Assuming that you want to reinstall the OS, It depends on the computer and what disks you have.
If this is a retail computer, you should have a set of recovery disks or you might need an original Windows CD
What is the make and model of your computer?

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I've just set up a new computer in the office (actually it's about 18 months old but been sitting in its box all this time). We have a small office network (peer to peer) which was no problem to set up, the computer connects directly to the internet over this network. Each computer has its own IP address and are connected through an ethernet switch. The ADSL router is connected to the same ethernet switch. We have no problems with this set up on any other of the computers in the office, however the new machine (running IE 6 on XP Pro) takes an age to download pages (up to five minutes per page), other sofware is fine. Can anyone help with this. I've attached a Hijack this report in case this helps.

A:Internet Explorer running very slow on new computer

The first thing I would do is upgrade the XP PC to IE8 and see if there is any improvement. Don't go up to IE9 as that is not compatible with WinXP.

The Hijackthis log looks fine.

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I am running Windows XP, I have not had any previous problems prior to yesterday. Now my computer takes 5-7 minutes to turn on and load the programs...once everything is loaded, any action requires alot of time...I have deleted all unused programs, ran disc cleanup, and ran my mcafee security scan, which is up to date. But still have found no solution. The problem is also with my wireless, I turned it off which helps the computer run a bit faster. I will let everything load, then turn my wireless on, the computer connects, and when i try to open Internet explorer nothing happens. Please Help!!!!

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