Tech Problem Aggregator

Blank screen on boot, or recovery console without Admin password

Q: Blank screen on boot, or recovery console without Admin password

So I boot up Windows (XP Pro SP2) and after the loading screen, I get a black screen. I've googled the problem and can't find a way to fix it without using the recovery console. The problem is, as far as I remember, my Admin password is blank. However, when I press enter at the prompt without typing anything, it says I have the wrong password, so it's probably something else that I don't remember.

What I need is either another way to fix the black screen without recovery console, or a way to find or change the admin password.

I have a separate hard drive I can use as an alternate Windows install, so I can get into the HD of my original install, but can't access the original Windows.

Any ideas? Thanks in advance.

A: Blank screen on boot, or recovery console without Admin password

Sorry but TSF rules will not let us help bypass security measures of any kind.

2 more replies
Answer Match 98.28%

I did a clean install of XP pro and am the sole user with a user account password. Upon installing the recovery console it asks me for the administrator's password. When I enter my user account password it, it says it is the wrong password. I'm I to assume that the password that I'm entering on boot up is not the same as the 'administrator password for the recovery console? What am I doing wrong? How do I put a administrator password in so I can get into the recovery console?? Any help is appreciated. Please reply to:
[email protected]

A:XP's recovery console admin password help

it is not the same
even if u are the only user and u have admin rights, there is still an ccount called 'administrator' and this is hidden unless u restart into safe mode or manually type in user: 'administrator'
the password is therefore different then your username password (unless during the setup u entered the same password as u did for your username)

if u didnt put any 'administrator' password, try just pressing 'enter' when asked in recovery console but remember dont put your username there but 'administrator' in the 'user' field

2 more replies
Answer Match 97.02%

hi, i am the only user on my Laptop (administrator) i have run Recovery console, when it says 'type the administrator password' i type in the password i use every day. it says 'The password is not valid'?

does anyone know why this is?

ps. i have no system password (before windows login screen)

A:Recovery Console Admin Password 'Not Valid'?

Have you tried hitting enter without using a password ?

2 more replies
Answer Match 97.02%

I was trying to get into the recovery console on the XP install CD and it asked me for the admin password. I don't recall setting a password while installing XP but if I did I know for certain what I used. But that one does not work.

I then booted normally and made sure that my administrator logon password was the same as the one I would have used while installing XP.

Then I tried again to get into the recovery console and again it does not recognize my password.

Is there a default password for XP home that is used if one does not set a password?

A:[SOLVED] admin password for recovery console

if you never did set up an administrative password, then just press enter. If that does not work, then unfortunately according to the rules we cannot help you bypass a password since it would seem there was one installed at one time.

6 more replies
Answer Match 97.02%

When trying to boot into safe mode, the machine stops while trying to load agp440.sys

I want to disable the loading of this file in the recovery console, following these instructions:;en-us;324764

Now I am asked for an administrator password. As far as I know, there is no admin password on this machine, but just hitting ENTER does not do the trick.

How do I bypass the password?

A:Login Recovery console without Admin password

Check your PM.

5 more replies
Answer Match 97.02%

I recently ran a System Repair on my XP Console and it booted up to an lsass.exe error sO i went straight to the Reocvery Console;. but now it asks for an Adminstrator Password, which i never set. I can't get into regedit and i've tried all the obvious passwords. Any help? I had this situation earlier but when the lsass.exe error popped up, I could hit F10 for cmd to start regedit during the system repair. Now it freezes on a black screen at high res beFORE the system repair blue screen.

A:Windows Recovery Console Admin Password?

7 more replies
Answer Match 97.02%

I _need_ to format my WinXP machine, so I boot from the XP CD, and go to the recovery console-- but it asks for an administrator password. I'm the admin my on XP install, but I never set a password for anything, at all.

How can I reset it? Get around it? Anything?

A:Admin password when booting to recovery console.

7 more replies
Answer Match 94.92%

Help!  I have a vintage IBM R51 laptop running XPSP3.  Yesterday I updated Mozilla Firefox to the latest version and things went to hell.  The update took a couple of hours, which was my first sign thing were going sideways. Normal boot process takes forever, with continuous disk accesses.  I can barely get the systme manager window open.I can safe boot, but cannot run AVG to see if there is a virus.  AVG reports an error and closes.  This is the paid for AVG, not the free version. If I try to start the XP Recovery Console, it asks if I want to start Windows on drve C:, but then prompts for an Administrator password.I NEVER set up an administrator password. I am not even sure this problem is a virus, but I am sure I need help (PLEASE!) I was able to run FRST (from BartPE) and here are the results: Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 30-06-2013 03Ran by SYSTEM on 30-06-2013 18:54:31Running from D:\BleepingComuterMicrosoft Windows XP (X86) OS Language:Internet Explorer Version 8Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and Addition.txt log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [1323008 2008-07-04] (Synaptics, Inc.)HKLM\...\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,Bluetoo... Read more

A:excessive disk accesses, now recovery console wants admin password

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2 more replies
Answer Match 93.24%

For some reason my wireless internet connection deleted itself :s So i decided to do a system restore back to a previous point. This was successful and the wireless connection was setup again. However the same problem occured. when i attempted to do another system restore, the computer failed to boot. It turns on ok, but with a black screen showing a msg which says "initiating" some process, (sorry i forgot, ill post what it keeps saying when i get back home to the broken pc. )

The real problem i have now is when i went to my boot options, to do somthing like a reinstall, it asked for my admin password. This is normally no problem, but for some reason its not accepting my password, saying its invalid! I'm not sure if some virus has somehow changed my Admin password, because i am positive i am typing in the correct password!

I am locked out of my pc, unable to do any reinstall or anything Is there anyway i can restore my pc without losing the data? Even if i end up having to take it to some kind of pc repair shop, that would be preferable as there are some invaluable photos, documents etc. However i am a bit reluctant to give it over to someone else to repair it as the pc also some of my bank account details on there.

Is there any solution? Thanks in advance

A:Computer wont start up, Cant use recovery console or reinstall because it asks for Admin password

Hi booworthy,

It's an interesting problem, so getting the full error message would be helpful.


11 more replies
Answer Match 90.3%

I am trying to use bootcfg to add my old HD with win2kpro on it to the boot menu. The old HD is installed and I have the recovery console installed. All I need to do is run the commands in recovery console. ...right?


When I go into recovery console for the HD with XP home on it, it asks me to log in as the administrator and asks for a password. What appears to be going on here is, the company that I bought the computer from has installed XP with them as the administrator and set up another account for me as a user. So really I'm locked out of part of my own computer.... which really burns me up.

does this sound correct... or am I all wrong. I'm probably going to call the computer store and ask if they have the password in a file with my name.

Oh and does that sound like what I want to do to set up a dual boot?

A:XP home recovery console /multi boot /admin account

I just sifted through a bunch of help files and found out that the password for recovery console needs to be changed in the %systemroot%/system32 directory using the command prompt.

Can anyone provide more insight into this?

5 more replies
Answer Match 80.64%

When I boot the computer normally I get a blue screen with the following error code..

*** STOP: 0x0000007E (0x0000005, 0x837D7984, 0xF79C88B4, 0xF79C85B0)

When I make an attempt to reinstall Windows or using a Recovery Console ISO disc, after the message "Setup is starting Windows," I get the blue screen and receive the following error code.
*** STOP 0x0000007E (0xc0000005, 0xf76130bf, 0xf7a5f208, 0xf7a5ef08)

*** pci.sys - Address F76130BF base at F760C000, DateStamp 3b7d855c

I've tried booting in every way on the Advanced Startup Options, etc.

Any suggestions as to how I can do this? Any help would be greatly appreciated, I'm stumped.

A:Blue screen @ startup, can't boot Recovery Console from CD

If you have a disk in .iso format, that won't work. It must be converted from .iso to bootable CD.

System manufacturer and model?

You have a Microsoft Genuine XP CD?


7 more replies
Answer Match 80.64%

HP Pavilion laptop w/sata HD willnot boot. Blue screen of death "STOP: 0X0000007B (0XF7A60528, 0XC0000034, 0X00000000, 0X00000000). Their is no Recovery Console or floppy drive and a restoration w/NERO HD image, have the same result...Reinstallation of WINDOWS keeps getting an error which states "NO Hard Drive Detected"ANY IDEAS ???

A:laptop won't recovery console.Blue Screen

Go into the the hard drive properly reflected there?Last time hard drive was in system when system booted properly?What model Pavilion?Most recent changes made?Any suspicion of malware problems?How to Create a Bootable XP Recovery Console CD - Once you create a XP Recovery Console CD...try running the chkdsk /r command.How to use CHKDSK in the XP Recovery Console - Info on 7B STOP errors, left column at

1 more replies
Answer Match 80.64%

Hi, I'm running xp 64 bit with 2 drives on RAID, when I boot it says boot.ini invalid, booting from C:\Windows.

I have tried getting to the recovery console but get a stop error (0x0007B) in Windows setup as it is loading Windows.
Have tried installing the console from the CD in Windows, but it cannot write to the boot.ini file so it obviously won't help. Have also tried finding the backup, but both files are missing. There is also no boot tab in MSConfig.

Seems like I'm properly buggered unless somebody can show me how to write a boot.ini file.

Any help would be much appreciated

More replies
Answer Match 78.12%

Hi all. Sorry if this q has been asked many times before, but I don't know what my admin pwd is when the Recovery Console is activated via the XP CD-ROM. I've tried the admin pwd for my main XP account, leaving it blank, 'adminadmin' as someone suggested. Nothing works.

Can anyone suggest a way to get past of this please? My PC is toasted at the mo, and I need to get some music written fast!!!

Thanks to any suggestions I receive.

A:Recovery Console/Admin pwd.

What ever your password was when you first installed the OS, is the password it is looking for.

Perhaps, it might be easier if you just explained the problem and we may be able to provide you a simpler solution !!!

2 more replies
Answer Match 78.12%

Hi everyone, Recently my mother's desktop computer got into a reboot loop, I managed to find the problem windows xp was showing a brief blue screen with the following message: UNMOUNTABLE_BOOT_VOLUME STOP: 0X000000ED (0x89D6990, 0xC0000006, 0x00000000, 0x0000000) I've searched the microsoft support and it asked me to run chkdsk and fixboot with the recovery console. I loaded my win cd, pressed R, but the hdd wasn't detected. I've checked my bios but I don't have any options about UDMA as the microsoft site suggested. The bios detects an IDE Hitachi 250GB NTSF (C: Her hard drive) and an additional IDE 60GB NTSF (D: my sister's) harddrive, but recovery console only detects the 60GB one. However, when I try to reinstall windows it does detect both HDDs but the 250GB show's file system as unknown. To my dismay I also discovered that each harddrive has a windows installation. the 250GB is running an up to date Win XP sp3 (which is the current boot), and the other one is XP sp2. I ran fixboot and chkdsk from the 60gb one but it doesn't change or repair the first HDD. I sincerely don't know if they installed something recently, but as far as I know, my mother opens ALL her email attachments. Doing a small research, I thought the 250GB HDD was probably a SATA and I had to load additional drivers, however BIOS shows that it's IDE and the CPU lacks a floppy disk drive. I haven't opened the case yet. I had a Linux Live-dvd around and booted up (knoppix 7.0 dvd) and when I mount the... Read more

A:blue screen displays: Unmountable Boot Volume & recovery console items.

I apologize for the wall of text, but it was formatted before posting.

1 more replies
Answer Match 76.44%

I have finally gotten into the recovery console! Yay. Now I'm stuck. It's asking for my admin password. I did not set an admin password. I am like 90% sure of it. I tried pressing enter as to leave it blank. Didn't work. So I tried the few passwords that it could have been (I use similar passwords so I can keep track) and they won't work either. Is there anyway to bypass this? I am trying to fix a hal.dll error

A:Recovery Console cannot get past Admin Pass

please read the rules.

Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed.Click to expand...

1 more replies
Answer Match 74.76%

Big problem, when i first turned on my computer in the past i got a blue screen and needed to enter a password to get to the page that gave me an option of clicking on admin account or user account. To get rid of the first screen which was a hassle because i'm the only one who uses the computer i went into boot and got rid of the admin account password in boot .

Thought everything would be fine but upon finishing i now have the same blue screen that comes up just like before but now it won't accept any password and i can't get in.

Any ideas , yeah i know i screwed up.

A:Eliminated admin password in boot, now can't get past blue screen of d


What blue screen are you getting ?

9 more replies
Answer Match 73.08%

I am trying to access the recovery console using my original Xp discs on a Sony Vaio laptop VGN-FS875. It will not allow me to bypass the password request, and my administrator password for windows does not work. I have read in various places that Sony may have set the password at the factory, and I tried some suggestions like "sysrep" & "password" to no avail. The machine will not boot up at all. I can access the BIOS, and the security tab shows that there is no PW set. Any suggestions?

A:Recovery Console Password

If there isn't a password applied, then you should be able to access it my hitting Enter.

1 more replies
Answer Match 73.08%

Simply , I don't have the admin password for this laptop to use the recovery console. Is there a way round this?

A:XP recovery console without password

At what point are you being asked for the admin password.If you're in the Recovery console, you normally just need to press Enter.

67 more replies
Answer Match 73.08%

My hd crashed a couple weeks ago, not allowing me to start up windows, and my disc drive was out. The WINDOWS/SETUP was missing or something like that. So just now did I have the chance to hook up another disc drive to it. I'm going into the regular Windows XP Setup, then into Recovery Console. It asks me what installation, and lists "1: C:\WINDOWS". Thats the only installation detected, so I push 1. ]

My problem is this: it prompts me: "TYPE THE ADMINISTRATOR PASSWORD". I never set an administrator password I believe. Pushing enter just exits the recovery console. I tried typing administrator and windows, but to no success.

Does anyone know what to do in this situation?

I would have just reformatted my hard drive, but there is some stuff on there that I will not be able to get again and I would rather have.


A:Recovery Console... Password???

I would just do a general repair on your Windows installation. You would go about this with your installation disk as if you were going to install (or reinstall) Windows. When setup sees that you have an exisiting Windows installation, it will give you the option of repairing it. Choose that, and it will repair without reformatting and losing your data. Be careful though, do not delete the existing Windows or the partition. If you are doing this and have any doubts, ask before proceeding.

2 more replies
Answer Match 73.08%

Hi there,
I am trying to fix my mother's computer as the computer displays THIS when I boot:
Windows XP could not start because the following file is missing or corrupt:
I have tried using the microsoft windows help recovering the systems from the recovery console (link How to recover from a corrupted registry that prevents Windows XP from starting) and got to step three but when i tried to do copy c:\windows\tmp\system c:\windows\system32\config\system it tells me that the file could not be copied, and then from then on, i cannot even access the md tmp anymore, it keeps telling me that access is denied. I am at my wit's end here, considering that I have gotten so close to the end of the process only to have it blow up on me like that, even more difficult to fix than the previous problem. Any help will be appreciated! Thanks!


Did you heed the warning about an OEM installation. The only way MSs fix works is with a full purchased installation on XP. If you didn't pay attention to this and it's OEM, then you can't reenter the recovery console and a reformat and clean installation will have to be done unless someone knows a way around this.

5 more replies
Answer Match 73.08%

Hello,  I have a notebook HP Pavilion 17 - e071sf that has been upgraded from windows 8 to windows 10 approx. a year ago.Following an update, it has stopped booting normally (i see HP logo, charging windows) with error : Unmountable Boot Volume. This is pretty know issue under windows 10 with recommendations : - Enter Recovery Partition, check disk, sfc scan, bcd recreation.- Auto-Repair Windows Boot Problem : - Normal recovery Partition, when loaded with F11, starts (i see the windows wheel) but ends up with a blank screen (no information after that)- USB Windows Recovery Media created, when loaded, gives the same result (though i suspect it not totally loading from usb, because just after having launched windows 10 X64 recovery Boot choice, it shows the notebook's HP symbol it should not from the USB windows surface created recovery media. Any Idea on how to correct this situation ?  PS :- HDD tests end in OK (Smart and Short DST), but something weird short DST that should take 10 minutes, lasts 4 hours- Notebook is not under warranty anymore, i'm going to take it out and check if i can extract data and how are partitions 

More replies
Answer Match 72.24%

XP Pro SP3.I have Recovery Console installed as a boot option and have a bootable RC CD.I am perplexed by folks that try to use RC and seem to get stuck being asked to enter an Administrator password.I put an Administrator password on my system and a password on my regular account and know I need to enter them to get logged in on a regular boot. It all works as expected. I also have my regular account to log in automatically but know my password is still there.When I boot RC using any method. either the XP installation CD, the installed RC or my bootable RC CD, I never get asked for an Administrator password. I never have gotten asked, and I have booted RC a lot.Some people seem to get asked and not know what to do, so of course the advice is just press Enter. Sometimes they say they don't know what the Administrator PW is, but I have never even been prompted.Why do some folks apparently get asked for an Administrator PW in RC and I cannot make my system ask me for an Administrator password in RC even if I try?I want to get asked for a PW in RC just for the experience of seeing it.What am I missing?

A:XP Recovery Console Administrator Password

xp home always asks for the administrator password and it is blank if it is a default install. But pro ask the installer to create a password at install. Some oem's bypass this "feature".

I suspect some malware or malware repair damages whatever decides the admin password is needed because I always find the systems that won't accept the known password or asks for one where it should not exist, have trojans and droppers on them.

The above logic is not conclusive though since damn near every computer I get to work on has some malware on it.
Maybe someone can give a definite answer.

7 more replies
Answer Match 72.24%

I am working on a laptop where the registrive hive is corrupt and I am not able to use the Recovery Console because the Administrator password is not authenticating (SAM is obviously corrupt). I also have been unable to mount the hda1 volume in KNOPIX in read-write mode because the volume will not re-mount after an attempt to change read-write status in an attempt to use this method to copy the latest registry hive files over to the windows/system32/config folder to recover from a corrupt registry hive.

If I could use the Recover Console in Windows XP/Pro then I could take care of fixing the corrupt registry hive but without a valid SAM I don't know how to be able to use the Recovery Console.

Is ther any work-around for this type of problem?

More replies
Answer Match 72.24%

I am removing Linux on 2nd drive
Need to use FixMBR
When entering password for login in XP recovery console, I get kicked out
I cannot remember what I set up 2 years ago
I have the login for my profile which has full administrative access
Is there a workaround to change the password on the actual administrator profile from with my profile?

Help & thanks

A:Xp recovery console password issue

16 more replies
Answer Match 72.24%

I have the BSOD with stop 0x0000007E (0xC00001D, 0x80537008, 0xBA4CF3B8, 0xBA4CFOB4). Trying to repair after reading forum on problem but the recovery console will not accept my password. Unit is a Dell Vostro 1510. My daughters computer so I do not know what started the problem.

A:Recovery Console will not accept my password

Is the Recovery Console installed on the system?At what point...are you prompted for a password?You might read the following: How to use CHKDSK in the XP Recovery Console - Generally speaking...there is no entry required on the password line, just hit Enter to move to the next line.And...why would you expect your daughter's accept your password?Louis

1 more replies
Answer Match 72.24%

Recently I restarted my computer and when Windows tried to load eventually a blank screen appeared and then it rebooted on its own. Now, after booting, it gives me options whether to go in Safe Mode, Safe Mode with Networking, Normal Windows, etc. I have tried all of them but before they finish loading the computer reboots. So I put in my Setup CD and went into the Recovery Console and it prompted me for my Administrative Password. I do not recall ever setting an Administrative Password so I just hit ENTER and it said the password is not valid. What should I do?

A:Administrative Password In Recovery Console

Someone somewhere at some time has set a password.
It's obviously not Nothing or it would have let you in.
Who was the person who did the most recent install, not re-install, of XP?
Has a mate done it?
To me if XP had been installed by the manufacturers they would have left it blank.
1: You could slave into another pc and get your files back hopefully.
2: Format and start over.

1 more replies
Answer Match 71.4%

Hi, my mother has a 3 year old XP Professional computer that she's having some serious issues with. It's a Gateway that came with XP Pro installed. After a recent Windows update (set to automatically download), I restarted after being prompted to, and haven't been able to start Windows since. I get the following error message: Windows could not start because the following file is missingor corrupt:<Windows root>/system32/hal.dll.Please re-install a copy of the above file.(note: there is a split-second mention of the BOOT.INI file just before the previous message is displayed. It's not on the screen long enough for me to read it all though)Now, I spent a lot of time searching the Internet for this error and I found many indications that this is likely tied to IE8, and that uninstalling IE8 might help for the time being. Every discussion I've found, however, recommends using the Recovery Console tool to fix the current hal.dll problem, so that I can log in and fix the larger issue. I'm unable to access the Recovery Console, though, because I can't get passed the Administrator Password prompt. I've been using a Dell XP disc, since she can't find her Gateway disc. I'm still able to boot from the CD and get to the Recovery Console option. I've tried the two administrator passwords used on the computer (one for myself and another for my mother's account) and I've also simply hit Enter without entering anything, but nothing w... Read more

A:Missing HAL.DLL & Recovery Console password problem down to Hal.dll Is Missing comments by Alex Nichol.Another approach: guidance:

1 more replies
Answer Match 71.4%

I need to get into the recovery console on a PC at work running Windows XP, using the XP boot disks. But I get to the point where it asks for the administrator password and am stuck! I've tried just pressing "enter" because there is no administrator password set up (I asked the person who set it up), and that doesn't work.

What happened was I screwed up when I was editing the registry to fix the UserInit registry value because of spyware (wsaupdater.exe). Anyhow, I typed the "%" character where the "\" character should have been. And from searching different help forums I have found the solution to fix this but cannot get into the recovery console because it keeps giving me an "invalid password" message.

I REALLY NEED TO FIX THIS FAST! As I said it's a computer I use at work, and others also use it too. SO, PLEASE SOMEONE HELP!

A:Recovery Console INVALID Administrator Password

Anyone, Help?!! I Was Hoping Someone Would Answer......

3 more replies
Answer Match 71.4%

I need to get into the recovery console on a PC at work running Windows XP, using the XP boot disks. But I get to the point where it asks for the administrator password and am stuck! I've tried just pressing "enter" because there is no administrator password set up (I asked the person who set it up), and that doesn't work.

What happened was I screwed up when I was editing the registry to fix the UserInit registry value because of spyware (wsaupdater.exe). Anyhow, I typed the "%" character where the "\" character should have been. And from searching different help forums I have found the solution to fix this but cannot get into the recovery console because it keeps giving me an "invalid password" message.

I REALLY NEED TO FIX THIS FAST! As I said it's a computer I use at work, and others also use it too. SO, PLEASE SOMEONE HELP!

A:Recovery Console INVALID Administrator Password

Anyone, Help?!! I Was Hoping Someone Would Answer......

3 more replies
Answer Match 71.4%

Is there anyway to bypass the administrator password in the Recovery Console?

I Have a PC which installed Service Pack 3 recently and is now continuously rebooting...

Here's how it all started:

At first, I logged on as an admin to go to the microsoft wbesite and download Genuine Windows Advantage Tool, then download Windows Service Pack 3. No problems there. Then, my colleague logged off and logged on to her account to do her work.

After some time, I went back to check on the installation progress of the Service Pack 3, I logged off my colleague's account, and logged on back to admin. As soon as I hit enter after keying in the password, the comp suddenly rebooted.

Now the first message I see is the light blue screen which says: Windows did not shut down properly, disk check will perform in 10, 9, 8 ...
I cancelled that disk check by pressing the spacebar. And then still in the same screen, a line came out which read: Setup not complete/was interrupted, resetting configurations.......

After that was done, The black screen with the windows logo in the middle appeared and it started loading normally, then the pc rebooted.

The light blue screen appears for a brief time with the message: AUTOCHK not found - skipping autocheck. Then there is a flash of Blue Screen Of Death before rebooting.

Since then that always happens when I start up the PC: light blue screen, black screen with windows logo, AUTOCHK not found, BSOD, reboot.

Right now, after look... Read more

A:Bypassing administrator password in the Recovery Console?


Weird, I got an email which said someone replied but there isn't any...

"CTSNKY has just replied to a topic you have subscribed to entitled - Bypassing administrator password in the Recovery Console? - in the Windows XP Support forum of Tech Support Forum."

5 more replies
Answer Match 70.56%

Had to run repair recovery console for xp sp3 in which it asked for administrator password. This was not the password to log into windows. This password request came up just after boot form cd. Now I can't even get to windows so I can put in user name and password. How do I clear any Administrator password or by pass it. I get error message after windows xp screen with bass.exe in top left and it says something about seeing this screen verifies that the correct password format is not correct. Any Ideas? Never seen this before.

A:Administrator Password error on recovery console of windows xp

If you did not set a password then you should be able to get in by just pressing enter. This password is typically set during installation of Windows.

Unfortunately, forum rules prohibit us from telling you how to clear or bypass the administrator password.



Users may not post hacks, cracks, or give instruction how to pirate any type of software, or anything similar, in any forum of TSF. We do not condone, support or give instruction on any illegal activity pertaining to computer systems, computer hardware, computer software programs or computer related activities. Included in this group of activities are requests for help to circumvent system admin passwords or Administrator settings on networks. We do understand that the majority of requests may be legitimate, but we do not have the means to discern these from non-legitimate requests.

1 more replies
Answer Match 70.56%

Hello all,

I own a Compaq Pressario Laptop, which recently crashed, and will not start windows XP. The error message reads that HAL.DLL is missing.
I read a few things about this problem and followed the steps to enter the Recovery Console. I am unable to view the Recovery Console though as i am asked to enter the Administrator Password. I have tried everythign that i can think off (blank, Admin, Compaq etc) but nothing works. I have also tried to setup the BIOS administrator password but (as i found out latter) these two are not related (and it didnt work anyways).

I contacted HP and the only advice they gave me is to format the hard drive and re-install XP. I would like to try to recover data from my hard drive though!! (and yes, i know that i should have a back up ).

I noticed also that microsoft offers a solution for this problem: they suggest to download in 6 floppy discs some start up information that would apparently correct the password issue. I did not try this yet, but i am just trying to figure out if someone had this problem before and if its possible to correct without formating the drive.

Also, there are some parallel installs that i could make that would correct the problem. Can anyone advise on the easyest and most efficient of those?

And a final question (i hope i dont have to go there): can i remove the hard drive, and connect to a different PC in order to recover information? (warranty expired anyways).

sorry for the long post, and thanks for read... Read more

A:Windows XP (missing HAL.DLL) Recovery Console Andimistrator Password.

16 more replies
Answer Match 70.14%

Hello to all.
I was working with the Recovery Console and got the part where it ask for a password. The
problem is I don't have a password. I have no record of ever making a password for this
computer. It is Windows xp Professional with Service Pack 3 from Gateway. I read that if you don't have a password you can type "blank" or" leave blank "and press enter. I don't know which. I can't get that to work. Maybe I am doing something wrong.
I am at at a loss as to what to do. It has a" Intel Pentium 4, 3200 MHz
Processor, 200MH external bus" Is there any work around to getting around the password.
If anyone has any suggestions or references to offer . I would so much appreciate your

best wishes to all

A:Solved: Windows xp professsional, Recovery Console, password issue

13 more replies
Answer Match 70.14%

hi. my computer has giving me a msg indicating a corrupted hive. i need to get into the recovery console from my xp disk and i forgot the admin password. is there a way that i can override this???

A:Need 2 login 2 Recovery Console, but 4got administrator password. How 2 override this

You could check out this link

Be sure to read the FAQ.

1 more replies
Answer Match 68.04%

Hi folks,

I have a problem that i can't log in my computer because i don't remember the password. What kind of software can recovery my password ? i have try some bootable software but it seem can't find MS SAM database, i believe since last update from MS i have installed syskey in to it( i may wrong), but anyway, how do i log in to my computer without format the C drive ? thanks.

A:How do i recovery my admin password from XP ?

13 more replies
Answer Match 68.04%

I have XP Pro with all updates lately it has problems starting and often it has the Title bar at the bottom blacked out so I have to try to start by pressing reset but it's still a problem.


(1) Using the SFC /scannow program to check files and locations - Hasn't improved situation.

(2) Have tried booting from Windows XP Pro CD - Press any key > F2 > Windows Set-up > Loads files > Start Windows.

(3) Repair Windows > Press R > Tries to Log-on and asks for Admin Password.

I don't recall ever using/designating an Admin Password...Is it likely to be a generic Password?? - I've tried 'Admin' and a couple of other Passwords that I regularly use but NO-GO.

So now I'm here asking...Begging if you like for some help:-(

Thanks in advance for any suggestions.

A:Win XP pro recovery admin password??

6 more replies
Answer Match 68.04%

On my old desktop with Windows XP pre-installed, I had been getting "Operating system not found" and "NTLDR is missing" error messages on boot up, which I researched online and figured out how to fix by using a set of six floppy boot disks to get into the recovery console and then copying "ntldr" and "".

That worked fine, but it didn't stick. And now when I press "R" to access the recovery console, I get the error message "The path or file specified is not valid" followed by a "C:\>" prompt, and I can't copy the files. Other commands like "chkdsk" and "fixboot" yield similar messages. I found someone with the same problem who decided to run "fixmbr" despite the warnings and was amazed that it worked, but I'm a little leery of trying something so random.

Also, I just noticed that if I boot up without the disks, I don't get the original error messages anymore but simply a flashing cursor. Looks pretty bad, however the hard drive is still listed under "Primary Master" in the BIOS. I've heard that means there's hope. I'm not looking for a complicated permanent solution. I'd just like to get in there one more time to transfer a few remaining files to my new computer.

Any help would be much appreciated.

PS: Because XP came with the system, I don't have the install disks, and anyway the CD-ROM is busted.

A:No boot up, no recovery console

15 more replies
Answer Match 68.04%

i have performed the recovery console on my computer and it still wont boot. i have a compaq with windows xp. i have read something about a start up disk that microsoft just so happen to not include with xp.
1. do i need the start up disk after running a recovery console?
2. how do i get the a start up disk and since my computer doesnt have a floppy drive and i make it work through a cdrom?
3. could there be another issue like ram etc?

A:recovery console and still no boot


Originally Posted by kennytjr

i have performed the recovery console on my computer and it still wont boot.

Can you give a bit more info?
Won't boot -- how far does it get? What errors do you see? Can you boot to Safe Mode? Safe Mode with Command Prompt? Last Known Good Configuration?
What did you do in the Recovery Console?

11 more replies
Answer Match 68.04%

A few days ago my roommate's computer suddenly wouldn't boot into XP. Every time it gets to the loading screen with the XP logo it restarts. At start up it gives you the option to boot into Safe Mode, but that doesn't work either -- same problem.

I tried using the XP cd to run the Recovery Console, but I'm stuck at the point where it prompts you for the Administrator password. I've tried using both Hiren's and another password reset utility, but neither leaving it blank nor using 'password' is working.

Can someone help me out, please? I'm not real experienced at troubleshooting, and I don't know what else to do here short of re-installing the OS.

A:Help! Can't boot XP or use Recovery Console!

This can be hardware related, so does the POST during the boot up give only 1 beep, or is it several beeps from your PC ? Normal boot is just 1 short beep before it loads the operating system. Inspect your computer components such as the memory modules, video card, etc for fully seated into their slots, or look for any other loose or missing wire connections. The restarts can be caused by a faulty or too weak power supply unit, or even a nasty virus. And please provide more details about your PC system to get better help.

2 more replies
Answer Match 68.04%

Quick question.

Is there a boot CD out there containing the Recovery Console for XP and/or Vista that one can use when everything turns to custard and from which you can run fixboot, fixmbr, chkdsk etc if the existing OS refuses to boot at all?


A:Boot C D Containing Recovery Console

Quick question.Is there a boot CD out there containing the Recovery Console for XP and/or Vista that one can use when everything turns to custard and from which you can run fixboot, fixmbr, chkdsk etc if the existing OS refuses to boot at all?CheersThere is a Recovery Console for XP, I have it fitted on my Machine.Whether it is available to be utilised in a Boot Disk, I honestly don't know?I received mine during a HJT Thread on another Forum? No big deal, it was just part of the Thread, I never deleted it, just left it there, just in case?Maybe? Ask someone from that Section?I am not going to suggest that I copy it, because I am sh*t scared to.

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Answer Match 68.04%

After install I am able to get to the configuration screen once. Any other connections from will simply have a blank screen sitting doing nothing. This also occurs if I close the first IE window after installation. Any ideas? I have made sure to have all
the windows updates and preq KB's installed on the machine
This is a Server 2012R2 machine. I have two IP's assigned to it and I am using self signed certs since I was trying to test out ATA before going into production.

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Answer Match 67.62%

I got a new computer and made an admin account and a standard one.
I forgot the password to the admin account and need a way to reset or recover it.
The standard account is still accessible and it's limited features are still functional.
If you have any idea how to rectify this, please tell me how.
Thank you

A:Admin Password reset/recovery

Sorry but the Terms of Service at BC do not allow discussion of such topics.

3 more replies
Answer Match 67.62%

I am trying to do a windows xp repair installation and it is asking for an administrator password. The person who owns the computer and who set it up said she never had a password.

Is there a way around this?

I can not get to a dos prompt. If I try to boot off the hard drive I get NTLDR missing. If I boot from the OS cd I get sent to the installation & setup routine.

She has not backed up her data so I don't want to risk losing it. Suggestions?

A tech replaced her motherboard recently, she was able to use it for a few days before it started powering down again. Dell sent a replacement fan and I replaced it. She had been getting the NTLDR message before bringing the machine to me, so it's not something I caused. It also isn't likely the other repair tech didn't connect something because it worked for her for a few days after he was in there. (It's a laptop so I'm not eager to rip it apart if I don't have to).

Thanks for suggestions.

A:XP Recovery Admin Password Help Needed

8 more replies
Answer Match 67.62%

Hello All, I would like to know how can i remove my BIOS Administrator password, as far as i know i have never saved a password for BIOS ADMIN, but whenever i try to go to bios admin it asks for password that i do not know now. I need to make some changes, so how do i access bios setup now. when i enter 3 wrong passwords, it gives error system disabled and a number written below 66276313(somthing like that) Can anyone please guide me? have tried ho bios flash as well. Thanks in advance experts. Regards,Yousaf

View Solution.

A:BIOS Admin password recovery.

Hi Try : 79640917

10 more replies
Answer Match 67.62%

i have a friend using win2000 pro who can't access the default admin account, and there are no other admin accounts on the comp.
another friend she was told the following to delete the default password, i'm just checking this info is accurate, thanks.

"Did you keep your root partition/drive as a FAT32/16 area? If you did the solution is easy. Get any Windows9x boot disk and boot up to it, then CD to X:\WINNT\system32\config and delete SAM (no extension), SAM.SAV, and SAM.LOG. The SAM without an extension is actually an exe file. Those three files control the usernames and passwords. Delete them, reboot, and there will be NO admin password to worry about. Recreate users as before and this time keep the admin password"

A:default admin password recovery

Try just pressing Enter when prompted for the password. If no password has been set you will (or should) be set to go.

1 more replies
Answer Match 67.62%

i need some assistance on how to get into the only admin account cause the password has been forgotten. I'm using windows vista home premium and its an Acer laptop

A:lost admin password recovery

Welcome Sinnerboy,

Sorry, but the news is not good. Here is a summary of what you can try.

If security were not good, the password would be meaningless. This is what I found.

Forgot Password - I Forgot My Windows Vista Password - Is There A Way To Find My Lost Password

We have this possible remedy from our tutorial selection. Try method 3
Reset User Account Password

12 more replies
Answer Match 67.2%

Need some help.
Turned on computer and no boot.
Message:No disk...
On loading Windows XP disk and typing "R" it gives the following at the C:>
The specified drive is not valid or there is no disk in the drive.

Ran Seagate tools on the drive as well as Bios disk test and it appears to be ok.
I did not try the FIXBoot or FIXMBR commands yet. DIR does not return anything.
It's like there is no Windows installation on the drive or directory structure.
Drive is ST3500630AS

Any thoughts?

A:Help - Can't boot, can't recover with Recovery console

Additional information:
On Boot the message is:
Non-System disk or disk error, replace and strike any key when ready.

14 more replies
Answer Match 67.2%

On my old desktop with Windows XP pre-installed (Read: I don't have the disks, and anyway the CD-ROM is busted), I had been getting "Operating system not found" and "NTLDR is missing" error messages on boot up, which I researched online and figured out how to fix by using a set of six floppy boot disks to get into the recovery console and then copying "ntldr" and "".

That worked fine, but it didn't stick. And now when I press "R" to access the recovery console, I get the error message "The path or file specified is not valid" followed by a "C:\>" prompt, and I can't copy the files. Other commands like "chkdsk" and "fixboot" yield similar messages. I found someone with the same problem who decided to run "fixmbr" despite the warnings and was amazed that it worked, but I'm a little leery of trying something so random.

I also tried two other kinds of disks but ran into problems with both:
- An MS-DOS startup disk, which yielded the promising message "Starting…" followed by two "A:\>" prompts, but I didn't know what to do next.

- A Boot disk, which gave me the second error message listed under "Troubleshooting". The problem is, I can't modify the "boot.ini" file to match the computer I'm trying to access because I'm not sure what it's supposed to look like.Finally, I just noticed that if I try booting up wi... Read more

A:No boot up, no recovery console on old computer

Well, it may be easier to take the drive out of the E-Machine and mount it a s a slave in your new computer. This way you can copy the data at your leisure (provided the drive is still good).

10 more replies
Answer Match 67.2%

Hey all, I'm not very tech-savvy so I'll try and explain everything as best as I can.

Recently, my computer has been BSOD due to some system files not working, so I realized that I need to use recovery console in order to fix it. Since I don't have a CD Rom drive on this computer, I made a bootable USB with recovery console on it. However, when I go to boot this USB Drive, it tells me "an operating system wasn't found. Try disconnecting any drives that don't contain an operating system." BIOS shows the USB Drive as a Hard Drive, rather than a removable device, and so I have to boot it up as such.

Can anyone help me out with getting recovery console to run so I can fix this computer? Any help would be greatly appreciated!

A:Unable to boot recovery console from USB!

That may happen when you are trying to find 64/32bit OS with 32/64bit recovery media.
USB 3.0 sticks on 2.0 ports also may act funny sometimes.

1 more replies
Answer Match 67.2%

I am running XP home edition on my Toshiba laptop, and have recently been having some problems. The computer repeatedly shuts down (seemingly at random)--it suddenly begins to make loud noises, freezes, then turns off. And when I restart the loud noise continues--startup fails repeatedly.
I've already reset my BIOS so that I go straight to the XP install CD-Rom, allowing me to access the Recovery Console. The computer won't start in Safe mode or any other mode.
Previously, the command "chkdsk /r" fixed my problem. Now, though, when I attempt this (or nearly any other command) the console replies "the specified drive is not valid, or there is no disk in drive." I'd also like to point out that I had this problem once before (not recognizing the drive) but it simply went away. I guess I should have figured out what was wrong right away...but alas...
I have checked other websites and it doesn't seem like this can be a good thing. However, I have a feeling that the problem might have to do with some type of cord being loose within the hardware?
The reason I think this is 1. due to the loud noise the computer makes, but 2. there were 1 or 2 times when I left my laptop on over night, and when I woke up the computer was fine. However, I moved the laptop (did not touch the keyboard or mouse) and IMMEDIATELY it began to make loud noises and then simply shut down.
My question is--is there some cable that is loose? The power or data cable perhaps? ... Read more

A:Cannot boot--recovery console not working.

Hi and Welcome to TSF

Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.

Also taking the hard drive out and reseating it my help.

6 more replies
Answer Match 67.2%

So on my secondhand Vaio, all of a sudden I can't boot. If I were to guess, I think this thing got pretty severely overheated (someone didn't shut down and left it smothered on a couch). I get the message that windows\system32\config\system is missing or corrupt. Normally, I would try to boot from an XP disk to get to the recovery console, but the only [working, but borrowed] copy of XP I have easy access to won't boot from the CD. I tried booting from two other computers with that copy of XP, no luck. I know it's a working copy of XP Pro, because I've used that disk to upgrade a computer from ME.

Once, using an HP recovery CD, I was able to get into DOS, but when I swapped out the disk for my copy of XP, it didn't believe that D was a valid drive letter.

I'd be grateful for suggestions.


A:Can't boot laptop, can't get to recovery console

Here is sony's response to laptop will not boot to recovery cd


The notebook will not boot to the System Recovery CD.

How to troubleshoot a notebook not starting from the System Recovery CD.


Sony uses generic drivers which will support most PC CARD ATAPI CD/DVD drives.
The System Recovery CD should boot to any CD/DVD drive that is ATAPI compliant.
Sony does not maintain any list of CD/DVD drives that are known to allow a system recovery and does not guarantee that any particular CD/DVD drive from another manufacturer will work.

Clean the System Recovery CD with a soft dry cloth to ensure it is not dirty or damaged.
Confirm that System Recovery CD #1 is inserted in the CD./DVD drive.
Reset the BIOS defaults.
If another computer is available, attempt to boot from the System Recovery CD on the alternate computer.

If the alternate computer boots from the System Recovery CD and produces an error, then the System Recovery CD is not damaged.
If the alternate computer does not boot from the System Recovery CD, the CD may need to be replaced."
Is the microsoft step by step for recovering from your problem


When you try to start or restart your Windows XP-based computer, you may receive one of the following error messages:
Windows XP could not start because... Read more

2 more replies
Answer Match 67.2%

Everytime I go to boot up my pc i get the recovery console prompt. Windows has recovered from a serious error lately, In fact 3 of them. Ever since ive been prompted this at boot up and booting up my pc has taken ages. Any ideas on what to do..? I`ve restored my pc to an earlier point and it worked, but nothing changed. I cant afford to risk any files I have on my pc.


A:Recovery Console Prompt at boot up

check if your hdd is dying. you can do this by booting up with the diagnostics utiliy that came with your harddrive. if you dont have the diagnostics utility, then go to the manufacturer's website of your hdd and download the utility. put it on a cd or floppy and afterwards, restart your computer and go into the bios.

change the first boot device to cdrom or floppy, save settings an exit the bios. then the computer should boot to the diagnostics utility disk that you made. follow the on-screen instructions and test your hdd for any errors. if the dianostics utility comes up with errors, then you will need to backup your data cuz your hdd is dying.

2 more replies
Answer Match 67.2%

BSOD code-

STOP: 0x000000ED (0x833CF900, 0xC0000006, 0x00000000, 0x00000000)

But booting from HD or CD hangs forever at 'Setup is starting Windows'.

Can anyone advise?

Many thanks


A:Solved: Can't boot at all to run Recovery Console;en-us;q297185

2 more replies
Answer Match 67.2%

I’ve got an older laptop (IBM Thinkpad R51) that won’t boot into Windows XP. When I try to boot normally, it hangs on the black XP screen. When I try Safe Mode, it hangs on agp440.sys. When I try to boot from the XP CD, it hangs on “Setup is Starting Windows.”I ran Memtest86+ and several hard drive scanners of off UBCD, all came back clean. I can boot off an Ubuntu Live CD just fine, no problems at all – access hard drive, browse the internet, everything.I tried several bootup discs to get me to the Recovery Console, but nothing that I tried worked – most either wouldn’t boot at all or would hang. I heard about the “F5” trick (regarding ACPI) when booting from the Windows XP CD, and tried all the options available from that and ONE TIME it booted into the recovery console (choosing ACPI PC). However, I didn’t utilize this opportunity properly, and have since been unable to replicate the results.Also tried disabling everything in the BIOS before starting up, and removing HDD, CD drive, RAM – no help. I’m out of ideas. I’m not against formatting the HDD and reinstalling XP, but I’m not sure if I’ll be able to reinstall it, as I currently can’t properly boot the install CD.Can anyone help? Can I do anything in Ubuntu to diagnose/repair Windows?

A:Can't boot or access Recovery Console

Well...seems strange that you can boot an Ubuntu CD and run Memtest from CD...yet you cannot boot any apparently bootable Windows media.

That would compel me to finger the media as possibly faulty/dirty/damaged.


1 more replies
Answer Match 67.2%

I'll explain my entire problem from the start....

Last night, i clicked on IE and instead of going to my homepage, it went to some other page and then 4 or 5 seperate windows popped up. Then each of my cd-roms physically opened up and i got an IE pop up window which said something like, "did your cd-roms just open up? If so, you should download SpyWire". My computer then froze and when i tried to boot up again, XP would no longer boot. It gets to the start screen and then the computer just restarts. I tried running safe mode but the same thing happens.

I have win98 also installed on this computer so I booted that up and did a full system virus check with both Norton and AVG. Norton didn't find anything but AVG picked up a handful of viruses and i had them removed/fixed.

What I'm trying to do now is fix the XP boot problems and once I get XP to load, I'll run Norton WinDoctor to fix any registry problems. From my understanding, I have to get into the XP Recovery console to fix the boot problems. My question is how do i get there and what do i do once i get there? I changed the BIOS to boot from the CD-ROM first and inserted my winxp cd into the drive and restarted but it didn't work. How else can i get into the recovery console? Is there a file on the xp cd that i could run from DOS to load it up? Can i load it up from win98?

Thanks in advance for the help

A:XP Recovery Console - boot problems

when you rebooted did you get the option to install

3 more replies
Answer Match 66.78%

The keyboard is not working in Windows mode, yet we cannot typing password in logon screen, it means can't enter Windows.Safe Mode stilll asking password. Its single user, if Welcome Screen enabled no more password field in logon screen.How to Enable Welcome Screen through Recovery Console?Thanks.Overview:Keyboard is not working in Windows, but still working in DOS. This is because the most invisible sophisicated virus/trojan/rootkit.Anti-virus and Firewall are ON and try so many Malware Removal tools (Dr.Web Cureit, Sophos, MBAM, Combofix, GMER, Norman, McAfee Stinger, Kaspersky etc.) but still not detected.This virus also causing randomly BSOD, the most occurs messages are: PAGE_FAULT_IN_NONPAGED_AREA This virus also infecting PARTITION TABLE code. USB stick transfer always corrupted.Some disk Partition which contain many Malware Removal tools cannot be read, said "Disk Unformatted"This virus also corrupting all antivirus installation proccess, and all unziping proccess, but not harming to the firewall.The Dr.Web services/driver deleted when logon in safe mode, system hang. Reboot, Dr.Web destroyed.The most funny things I saw is when entering keyword "PAGE_FAULT_IN_NONPAGED_AREA Virus" in google, system suddenly crash STOP 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA.And now, when any key pressed, all input become freeze including the mouse, but the system still running, and the typing blink still blinking.All this conditions happened with antivirus and fi... Read more

A:How to Enable Welcome Screen in Recovery Console?

I found the answer.1. Boot using Rescue CD (UBCD, Hiren's, Bart PE, etc.)2. Open the Windows registry using Remote Registry3. Go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon Create String: AutoAdminLogon Value: 1Edit DWORD: LogonType Value: 1DONE. Save Exit Reboot.

2 more replies
Answer Match 66.78%


Lately, upon starting up my compute, I get for a few seconds a screen mentioning the Recovery Console. This screen disappears almost immediately and Windows XP proceeds to load up. This screen was not showing up before and I'm wondering why it's showing up now and what to do with it. The other thing is that I get a message on a fairly consistent basis saying that Windows cannot access its data directory. I don't know if there may be a relation between the Recovery Console screen that appears momentarily at startup and the data directory message that shows up later once Windows loads up. I have Windows XP, Internet Explorer 6.0, Compaq Presario Computer fairly brand new. Any light you can shed on this would be greatly appreciated. Thank you.

A:Recovery Console Screen at Startup


Are you still having this problem? If so, when the error comes up regarding the data directory, can you post the full error message, or is that all it says?

Are you logging in as the Administrator, or user? Also, I assume this is XP home that you're using, but can you tell us what name of the Presario you're using as well.

Also, lets see if anything is 'lurking' that shouldn't be, go to , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.



3 more replies
Answer Match 66.78%

Howdy guys and gals! Looking to recieve your help once again. My problem is I want to do a Recovery Counsal for my girlfriends computer but it asks for an administrator password when there was never one in the first place. Is there a symbol i need to use to represent no password as a command? I tried to just press enter without putting anything in it and it keeps bringing up C:\>

Thanks a bunch!

A:Recovery Consul..asks for Admin Password but never had one


After pressing <ENTER> you should get to the C:\ (type command here)

What command are you trying to run? What problems are you having?

8 more replies
Answer Match 66.78%

Hi i need a help to recover my password for admin account could you please help me

A:I forgot my admin password for system recovery

Hi, Thank you for posting in the HP Support forum. Please, read this topic to find the answer of your question >>

1 more replies
Answer Match 66.78%

Hello, I am running WinXP(SP2)
I have accidentally locked my admind password using "net user" commands in command prompt. problem is I'm not sure what i changed it to.

I only have Guest Priveleges on my PC.
I deleted my other admin account, so my only admin account is locked.

I read somewhere about burning a boot disk (to reset the admin account password), but I'm looking for a different alternative. Does anyone got any help?

That might be my only option, but I hope not.

A:Admin Account Locked\Password Recovery

Welcome to TSG....
Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed.
Tech Support Guy Site Rules

2 more replies
Answer Match 66.78%

I got the "disk boot failure' message upon trying to log onto windows xp. I tried using the original xp installation disk to run the recovery consule however it is asking for an admin password. Well there is no password...... I tried to simply hit 'enter' but it tells me that is the wrong password. I've tried 'default' as well. Well I know there is no password because during the original installation i never set one. I obviuosly can't log into windows and deactivate the security option in the registry so how else am i suppose to rebuild the bootmgr in order to get windows to load again?

A:Solved: Recovery Consule Admin Password

6 more replies
Answer Match 66.78%

When I try to turn on the laptop it says "enter administrator password or power on password" then when I try the only passwords I know for my laptop it says "system disabled 86381856". I don't know what to do or how to fix it and I saw that on a few other threads you were able to help people with the right thing to type in and was hoping you could help me as well cause I'm going crazy trying to solve the issue!! Thank you so much!!!

A:Enter admin password or power on password blue screen

Hi, Enter  39089298 Regards, DP-K

1 more replies
Answer Match 66.36%

I'm tyring to dual boot with puppy linux, and I think the recovery console might be getting in the way?

If this is not the issue, I'm open to other ideas as to why linux is not booting up.

More replies
Answer Match 66.36%

Last night, I ran a VirusScan with McAfee Security Suite (2007, I think) and left the computer to let it run. I came back a few hours later and there was a blue stop error. Being the genius I am, I didn't write it down and simply rebooted the computer. Well, it only will attempt to boot to PXE. I cannot get it to boot to safe mode. As a last resort, I popped in my WinXP disk and was able to boot to the recovery console. Here's the odd thing: If I run chkdsk, it tells me there is nothing wrong with the disk. I tell it to run anyway and it tells me that one 1 more errors were found. I can then restart and it will boot normally. If I shutdown the computer after that, I cannot boot it again! If I go through the recovery console and chkdsk again, it will boot. I did try a system restore to Friday, but the same problem ocurred. I don't think the hard drive is bad (Western DIgital 60 GB.) I believe it is a Windows problem, but I'm not sure what to do next as I have never encountered this. Any ideas?

A:Solved: Windows XP Will not Boot Except to Recovery Console

Update: I think I may have figured it out. I believe the CMOS battery is dead or going dead. I am going to remove and replace it tonight and see if that works.

2 more replies
Answer Match 66.36%

I was downloading a vista lite image file for a friend and I had to restart xp for some reason, I left the room and all of a sudden vista is installing.... uh oh... So i click cancel and it says "no changes have been made"... Okay yeah right It restarts and now asks me IF i want to boot the EARLIER VERSION of windows or WINDOWS SETUP. If i go to earlier version it says HAL.DLL is missing or corrupt , and if i press anything reboot. IF i go to WINDOWS SETUP it says BOOT SECTOR CORRUPT or something like that but in the same type of screen, and then goes back to the original selection screen.

I have XP Home SP 2 and I do have the disk , I called Toshiba they think my cd drive is not working since it will not boot from it, yes i changed the BIOS. So using a CD IS OUT OF THE QUESTION since ive tried 5 different ones including Toshiba's recovery CD which doesnt work either. ( I have toshiba satellite a75-s1253.)

So I did successfully get to DOS on A USB stick, problem is that it is saying the USB stick is the C drive so it doesnt do me very good. I tried to switch drives to a,b,c,d,e,f, but nothing worked, am i missing a command? I also Copied the XP HOME disk to the USB stick and tried to run setup, but it said cannot run in DOS environment. I really want to access the RECOVERY CONSOLE or really anything on my c drive lol, but I CANT for the life of me , its been 3 days, going crazy. I think the vista lite corrupted my boot files but I do not really kn... Read more

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Answer Match 66.36%

Out of nowhere, after years of good performance, my PC wont boot up. I searched the forum and learned I needed to run the Recovery Console to repair the boot up.

I got my windows re-installation DVD (xp MCE 2005), got to where you "press R" to enter the recovery console, and I get a BSOD

I tried an older windows xp installation CD (xp home SP1), and instead of the BSOD, it just hangs forever on the page that says "Press R for recovery console, press Esc to quite" etc

I've searched everywhere, but Cannot find anything on fixing a BSOD on trying to get to the recovery console. I've seen some posts regarding creating floppys and partitioning hard drives, but I dont even know where to begin with that.

I just want my computer to boot up into windows again! Please help. (I cannot do a complete reinstall -- too many expensive programs and important files)

Thank you so much

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I've installed Windows 7 Build 7057 on a partition where I previously had Windows XP. I wanted this installation to wipe out the XP, but instead it created a Windows.old folder. I've deleted that folder, but now when the system starts up a black screen with three options shows up:

1. Previous Windows
2. Windows 7
3. Windows Recovery Console

This Recovery Console was installed when I had the XP, I have no idea why it's still there.

I would like to remove any traces of XP and this console so that the system can boot 7 right away.

Also, a tiny thing: for like 2 seconds a black screen with all drives attached shows up, I'd like to remove that one, too.

Could you tell me how to do it?

If there was a similar question before, please let me know where the answer is. I apologize if I made a double thread.

Help me!

A:7 & XP & Recovery Console: Removing XP [not dual boot]

Here's how to install windows Vista and 7 after your done setting your BIOS to boot from the DVD Drive windows 7 should start select Custom setting then you should see your hard drives that you got install in your system delete the partition with XP and any other partition that you know is ok backup your data before delete all your partitions install a fresh copy of Windows 7 hope this helps!

Yes there is a Thread that got step but step on how-to install and dual-boot look in the Tutorials

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Answer Match 66.36%

I added a Recovery Console to my XP Pro system using the tutorial in BleepingComputer and it was
I decided to add a dual boot with Windows 7 (I know, I know) and now the main Console does come
up but when I hit the Recovery Console line I get this:

"Windows could not start because of computer disk hardware configuration problem.
Could not read from the selected boot disk. Check boot path and disk hardware.
Please check the Windows documentation about hardware disk configuration and your hardware reference manuals for additional information."

Is there a way to SAFELY restore the Recovery Console.
I certainly do NOT want to risk losing either system.

Note: I used the Windows 7 built-in Boot manager and it is the first screen to pop up followed by the Recovery Console screen.


A:Recovery Console no work with dual boot. the above fails, see the bootrec.exe options here:

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Answer Match 66.36%

Hello everyone!

I work at a University Helpdesk, and I'm having serious problems with a student machine. We use Cisco Clean Access to verify student computers are up-to-date with Window Updates and antivirus definitions.

One student computer had a corrupted Window Update. Windows Updates didn't see any available updates for the computer, but Clean Access did. The only option is to remove all the updates, and download them all from Window Updates. The person who removed them, either removed something she shouldn't have, or removed something in the wrong order and kernel32 died.

With the case of two technicians working on the same computer at different times, without telling each other what the other was doing, within MSCONFIG, I set boot.ini to start in safemode. The other technician wasn't aware that I did that, and repaired the Windows install. Now, Windows wants to run a setup, but can't because it's in safe mode.

We can get to the recovery console, but I don't know how to turn off booting to safe mode from there.

Can anyone help me???


Jennifer Riebel

A:[resolved] Changing boot.ini from Recovery Console?

this article should be very helpful.

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Answer Match 66.36%

One of our users has really messed up their laptop (Dell Inspiron 700m). According to them, they were using Firefox when the computer froze and they had to do a hard reboot. Upon booting they got an error message about how Windows hadn't been shut down properly and gave them the standard options (safemode, last known, etc.)

None of those work. On last known or normal, the Windows XP load screen comes up fine (the one with the logo and the moving progress bar). Then, the screen goes black and the computer does nothing. No disk activity, nothing.

In safemode, the standard whizz of white text flies by until it gets to mup.sys (the infamous mup.sys). No matter how long I wait, it proceeds no farther.

So, I booted from my XP CD and tried to enter Recovery Console. It got as far as asking me which installation of Windows I would like to enter. After inputing my selection, nothing happens. No disk activity. Nothing.

So, I figureg a repair install is in order. I reboot with the CD and press enter to install windows. It shows the lisence agreement and I agree. It then locks up at the "Searching For Previous Versions of Microsoft Windows" screen. No disk activity, nothing.

So I reboot again, this time with the Ultimate Boot CD 4 Windows. It boots successfully (natch, it's a liveCD). I perform a chkdsk. No damage found. I try copying a new copy of mup.sys and NDIS.sys into the system32/Drivers folder. All to no avail!

So, while I'm using the UBCD4Win to b... Read more

A:Laptop Won't Boot, No Safemode, No Recovery Console

Update: I was able to mark the disk as dirty and got a boot time chkdsk to run. But after it completed and autorebooted, I was back to square 1.

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Answer Match 66.36%

I have a dell inspiron E1505 that i'm working on for a friend of a friend that has the UNMOUNTABLE_BOOT_VOLUME error. I've seen this plenty of times and can usually solve it in recovery console with an XP disc. well for what ever reason, I have no clue why, he has like 4 different partitions on here but the "C" drive is still the partition with XP installed on it from what I can tell. However... When I boot into recovery console it only gives me one option to select: "1: F:\(insert drive name here)" it doesn't give me multiple numbers to choose from. so that kind of makes me think that his xp is installed on this F drive since thats the only windows installation that it found. But even when I try to perform the fixes on that drive it dosen't work. chkdsk /r , fixboot, etc etc doesn't help at all. So either, this "F" drive isn't the drive that needs to be fixed, and if that is the case, how do I force it to select the C drive? OR F is the right drive and these fixes just simply aren't working, if that is the case, where to go from here?

I'm at a loss.. help.

A:boot volume won't show up in recovery console?

if it's never been worked on before the XP installation is on the C:\ Drive

the numerous partitions are probably Media Direct (play movies), Recover Partition, Windows Installation, and something else

in recovery console hit "bootcfg" and scan for windows installations

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Answer Match 66.36%

Hi, I work at a pawn shop, and we have a problem we have never encountered before.  This laptop, which is cleared and is now for sale in the shop, now asks for an administrator password or power on password.  It did not do this when it was brought in, nor when it was pulled from the back.  We were going to power it on for a customer, and it just started asking us for this password. I have seen in another post that you enter through it 3 times to get a code, so here is the code:61987774 Any help on this would be greatly appreciated. Thanks

View Solution.

A:Remove Admin Password/ Power On Password on Boot Up

Please try this Password = 74685370 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,KNRKAlthough I am an HP employee, I am speaking for myself and not for HP

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Answer Match 66.36%

Call me a dunce....but I have a problem. I locked myself out of my administrator account and I can't go into safe mode because I also forgot my BIOS password. I really don't want to have to open up my computer and remove the BIOS, is there any other solutions that don't involve turning off my computer?

Im running Windows XP Home Edition Service Pack 3

A:Forgot Admin Password, as well as BIOS boot up password

Hi and welcome to TSF

I am sorry but forum rules prohibits us from helping with forgotten passwords.

A link to our rules can be found at the top of every page.

This post is closed.


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Answer Match 65.94%

All - I have the

"cannot load hive(file):\systemroot...SOFTWARE" problem with my computer.

I have read the Microsoft directions on booting through recovery console. I have my XP CD and can get to this point but it doesn't let me work through the whole process.

I figured I would give it another try. My question. Is recovery console something I should have on my computer that I have been updating over time, or is it something that my computer would have come with?

If all else fails I am prepared to perform a reformat. I did try this once but was unsuccessful as I don't know how to do that process either. Can someone guide me through the recovery console questions first so I can see if that works? Then I will try reformatting later to see about that.

Thanks for your help.

A:Blue Screen/Recovery Console Problems

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Answer Match 65.94%

my halt code is 92524127.  i was wondering if anyone could help with this 

View Solution.

A:hp 2000 notebook admin or power on password recovery

@dparks06? Enter   23482109

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Answer Match 65.94%
A:hp 2000 notebook admin or power on password recovery [ New ]

@cris-sdive Enter   75784238 Regards, DP-K

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Answer Match 65.94%

After enter 3 times I received the following code: 62859715

A:hp 2000 notebook admin or power on password recovery

@Zane1? Enter    73731331 Regards, DP-K

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Answer Match 65.94%

If you know much about recovery disc, I think you will know recovery disc is the best choice for Windows 7 admin password reset besides another administrator. The recovery disc includes password reset disk and system recovery disc. Password reset disk is easy to create before Windows 7 locked. While if you want to create password reset disk after you couldn?t log on to Windows 7, you have to ask for help from third-party software. For example, Windows Password Genius is conceivable option. System recovery disc can be instead of installation disc, if you have back up your Windows 7 Home Premium. But if you have not done that, it doesn?t matter. System recovery disc also could be created after you are unable to boot your Windows 7, as long as you find a computer with same Windows operational system. You have to create system recovery disc on it. For example, 64-bit System Repair Disc can only be created on a 64-bit Windows 7. You can check the properties about computer through Control Panel ? System and Security ? System, or right click the Computer and choose Properties. Now let?s see how recovery disc reset Windows 7 Home Premium admin password.1. Password reset disk reset Windows 7 admin password2. System recovery disc reset Windows 7 admin password 1. Password Reset Disk Reset Windows 7 Admin Password There are two cases you should consider, because password reset disk comes from two ways and is created in two periods. So when you use pass... Read more

A:How to Recover Windows 7 Admin Password with Recovery Disc

Thanks for this article, it is informative and I also find out the other ways to recover Windows 7 admin password with recovery disc instantly. It is to make use of the sade mofe, admin account,  password prompt and so on.  In that topic we can know the SmartKey Windows Password Recovery is also a good tool for us. It is really another smart Windows 7 password key and it also supports Windows 8.1, 8,XP and Vista. You can't miss it.

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Answer Match 65.94%

I Want To Access Recovery Console Thru Dual Do I Make That Happen?

A:How Do I Make A Dual Boot With Xp Proffesional And Recovery Console?

You need a "slipstreamed" Service Pack 2 Cd of XP:

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Answer Match 65.94%

My computer was infected with alueron.k and started showing messages that said the harddrive had crashed. I knew these messages were being produced by the virus and proceeded to boot into windows security essentials offline to scan and remove this virus.

After removing I noticed that I was unable to boot into windows 7.

I used my installation disk to get to the system recovery options menu.

Every option cannot find a valid install of windows 7.
In the recovery console typing "tree" for c: results in "no subfolders exist", which is NOT true because I can use the notepad saveas trick and see that all of my windows system files are still intact.

Am I fubar and need to install a clean copy of windows 7 or is there still options?

System restore, fixmbr, and fixboot all dont work.

Edit: my default boot drive has been changed from C to X, which is a 30 mb partition, which was automatically created when this all started happening..

A:Unable to boot win7, recovery console unresponsive

Hello Zhall and welcome to Seven Forums!

First boot to Command Prompt at Startup from your recovery CD.
At Command Prompt type following :
list disk
Then select disk where you installed Windows with command :
select disk #
(# is number of your disk)
list partition
Then select your System Reserved partition (System Reserved is 100MB partition) with following command :
select partition #
(# is number of your System Reserved partition from list partition command)
Then type :

Close Command Prompt and try to boot again.

I hope that will help

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Answer Match 65.94%

I have a cyberpower laptop computer that fails to boot in normal or any of the safe mode options. It will go to the Windows loading screen, and then it goes to a blue screen that says windows has halted to prevent system problems check new hardware or software. There is no specific error. It doesn't stay on the screen long before it just restarts. When I attempt to run recovery console it doesn't ask me to log on, and the only disk it will recognize is the cd-rom. I've have tried to use the virus programs on UBCD, but they only run for a second and report no problems, so I don't think they are detecting the hard drive partition. There is only one hard drive and it is SATA. What would cause such a problem and is there anything I can do short of reformatting it?

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Answer Match 65.94%

Someone I know has a Dell computer that didn't ship with a OS reinstallation CD (windows XP CD), but instead, has its own recovery partition. Is there a way to get a recovery console from that feature so I could run a fixboot command at the command prompt? Or could this possibly be taken care of using a bootable floppy?

A:Can the Master Boot Record (MBR) be repaired without the recovery console?

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Answer Match 65.94%

Hi folks. So I've scoured the internet looking for the solution to my problem. My computer shut down all of a sudden and now I'm getting the blue screen of death with the unmountable boot volume message.

I've read through about 50 pages of the same answer such as

etc.etc... they all say the same with the recovery console and the chkdsk

My problem is that I can't get to the recovery console screen after booting with the WinXP setup disk. it starts out with the "press f6 to install a 3rd party..." and then "press f2 to go to automated..." And then it finally goes to a screen where it says:

"The following list shows existing partitions and unpartitioned space on the computer." and gives me the options to setup Win XP in a partition, make a new partition, or delete a partition.

I don't want to delete anything and I can't setup windows in any of the partitions due to lack of space.

Any help or guidance you could give me would be greatly appreciated.


A:Unmountable Boot Volume error- can't get to recovery console

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Answer Match 65.94%

Hello! Let me start by saying thanks for reading. A little help would mean alot to me.

I'm having some confusing problems with my tower right now.

Yesterday, I shut it down and restarted it to try to solve a network adapter error. I do this regularly.

It seemed to be booting up normally: it passed the XPC Shuttle screen, showed me a screen that told me:

Verifying DMI Pools
Boot from CD: _
Then, instead of skipping to the windows logo and booting normally, it told me:

Windows could not start because the following file is missing or corrupted:
It told me there that I needed my XP boot CD and to press 'r' on the first screen to start repair. I got this tower hand-me-down, so it did not come with a disk set and I neglected to make my own (silly me). I downloaded a file and used it to make a boot disk. However, when I put this boot disk in the drive, it did not boot from disk as I expected. It did not give me that option, nor can I find any way to boot from disk manually.

Instead, this is what happened: XPC screen, "verifying" screen, and then it flashes a breif, quick OS selection menu which shows TWO options of Windows XP Professional, instead of just one. I'm thinking, wait a minute, where did that come from? No matter which I select, I get the following error:

Windows could not start because the following file is missing or corrupted:
<windows root>\system32\hal.dll
Please copy or reinstall the fi... Read more

A:Corrupt hal.dll on Boot - Running into Recovery Console Problems, Need HELP!


"to obtain a replacement disk, telephone the Microsoft Order Desk at (800) 360-7561, and request a replacement for your damaged disk. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, visit the following Microsoft World Wide Offices Web site: ("

That's the best approach IMO. They use to say 'damaged or lost' afair so I believe that's still the case.

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Answer Match 65.94%


I have a problem with an XP Home machine. The machine was turned off before it was shut down completely and now it boots extremely slowly. Once it reaches the XP screen it loads normally and works fine. But between the BIOS screen and the XP screen it sits at a black screen and takes 10 minutes to do anything. I can hear the fan speed going faster and slower as if its trying to do something but nothing happens for a long time. If I try to boot into safe mode, it will do the same thing and it takes each driver a minute or two to load on the screen. Sometimes it will give an error about not being able to find ntoskrnl or hal.dll files before reaching the XP screen, but usually it does not give that error.

I tried to get into Recovery Console to run FIXBOOT and FIXMBR but I cant get passed the Administrator password. I have tried to remove passwords from the Administrator account once I get into Windows but Recovery Console is not accepting a blank password. Ive tried System Restore, but that isnt allowing me to go back far enough. Ive run CHKDSK, SFC /Scannow, and found no problems. I used MSCONFIG to restart in Diagnostic mode with basic drivers, but that didnt seem to make a difference.

Is there any other way to run FIXBOOT or FIXMBR, or any other similar utilities, once you are logged into Windows? Are there any other utilities available that will check and/or fix bootup issues?

A:fix master boot record WITHOUT access to Recovery Console?

Ok, you administrator password can easly change: then fix your MBR:

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Answer Match 65.94%

About 2 months ago, I got 2 BSOD’s (one while installing a game, MS Freelancer, and another while downloading a large PDF file.) Both suggested to reboot, auto-running CHKDSK. Both times it came back with numerous “file record segment *** is unreadable” errors. After looking at numerous support forum posts, I ran CHKDSK /f /r, which showed 524K in bad sectors, but it seemed to solve the problem. Later scans showed the system steady at 524K in bad sectors.

Until today…

After installing and trying to run MS Flight Simulator 2004, I got another Blue Screen. It showed a 0x7A KERNEL_DATA_INPAGE_ERROR similar to the other two instances. Only this time, upon rebooting, it did not run CHKDSK, but gave me another BSOD, with a 0xED UNMOUNTABLE_BOOT_VOLUME error.

I tried rebooting in Safe Mode, but as the drivers streamed by, it locked up on IOMDISK.sys. After waiting a few minutes, it went to the Blue Screen showing the same UNMOUNTABLE_BOOT_VOLUME. Booting in Safe Mode with Command Prompt produced the same result. Trying to reboot in Windows normally caused it to lock up completely. (no BSOD)

I checked several support forums, and tried to boot from the Windows XP CD to access the Recovery Console. After pressing “R” to start the recovery console, it locked up displaying “Examining 152587 MB disk 0 at Id 0 on bus 0 on iastor....” I tried this a few more times, getting the same result.

Again checking the forum... Read more

A:Unmountable Boot Volume, XP Recovery Console won't work.

when you start getting numerous bad sectors it is time to start thinking about replacing the drive
try a new eide cable

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Answer Match 65.94%

i did a previous thread of my computer being slow, ignore that one... i got a much serious problem. Someone told me to go into safemode so i just tried to reboot in safe mode. It wouldn't reboot all i saw was a black screen with a mouse cursor so i press the reset button, but this computer is not stable i always haev to press the reset button. Now when i try to restart it jsut reboots again and again. It brings me this blue screen saying STOP:c0000218 {registry file failure} the hive file or sumthing like that and systemroot\system32\config\default and then it restarts. When i try to go to safe mode i see all these .sys files loading or sumthing and then it gets stuck after like the 20th one. Im on windows 2000, i installed 2000 in cases like these. i found help on a different site. It told me to go to recovery mode, i instert my XP CD and boot it from taht but that doesn't work for sum reason. SO i got my XP boot disks and it works!! BUTTT i go to recovery mode and it restarts and nothing happens! just a plain restart! what can i do!!!

A:CAN'T BOOT XP,recovery console and safe mode not working

14 more replies
Answer Match 65.94%

Lenovo Thinkpad Z61p

Operating System
Windows XP SP2

Changing my partitions has caused a cascading chain of errors.

I was dual booting Ubuntu Linux and Windows XP SP2, using the GRUB boot loader. Recently I wanted to reclaim the HD space from Linux and devote it entirely to Windows.

First, from Windows, I deleted the linux partition completely leaving unformated space.

Then, I used Partition Magic to resize the Windows partition. A BSOD crash occurred immediately as I attempted to modify the partitions.

Then, when I rebooted the computer I got this message:

GRUB Loading stage 1.5

GRUB loading, please wait...
Error 22

I found a Windows XP disc and entered the recovery console.

Now, in the recovery console my computer will shutdown at random times. It appears that this might be correlated to temperature. I am able to use the recovery console for a longer period of time when I let the computer rest.

After letting the computer rest for a while, I was able to use the fixboot, and fixmbr commands in the recovery console.
I used fixboot once and rebooted, and this did not work. Then I used fixmbr once, and this did not work. Finally, I went back into the recovery console and used fixmbr followed by fixboot.

Now the Grub bootloader no longer appears, but Windows consistently BSOD crashes at a given point during boot up (when the windows splash screen has run for a couple seconds)

When booting into Safe Mode the same error occ... Read more

A:Crash during boot / recovery console after modifying partitions

Welcome to TSF....

First mistake using Partition magic.


Then, I used Partition Magic to resize the Windows partition. A BSOD crash occurred immediately as I attempted to modify the partitions.

If you have the windows install software you can do a repair-installation of windows:

How to perform a Repair Installation of Windows? XP.

Two things are needed here, just a bit of old technology, an ink pen and a piece of paper to write down any special settings that might have to be changed back after the repair-installation is completed.

Please Note: Performing a "Repair Installation" in this manner should not delete any Personal Files, it should 'repair' the core of the installation but to be safe with your data you should follow the next two paragraphs.

You might have to remove the hard drive from this computer and install it in another computer as a slave drive and after it is able to be accessed by Windows on that computer you will have to manually backup all of your important data that you have to another media like CD-R's, DVD or external hard drive. Then when this is done return it to the original computer as a master drive on the primary IDE cable. and do the following:


The details that follow require an above-average understanding of the technical topics involved. If you do not understand the Registry material presented here, either find a technically knowledgeable friend or... Read more

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Answer Match 65.94%

i just tried to reboot in safe mode. It wouldn't reboot all i saw was a black screen with a mouse cursor so i press the reset button. Now when i try to restart it jsut reboots again and again. It brings me this blue screen saying STOP:c0000218 {registry file failure} the hive file or sumthing like that and systemroot\system32\config\default and then it restarts. When i try to go to safe mode i see all these .sys files loading or sumthing and then it gets stuck after like the 20th one. Im on windows 2000, i installed 2000 in cases like these. i found help on a different site. It told me to go to recovery mode, i instert my XP CD and boot it from taht but that doesn't work for sum reason. SO i got my XP boot disks and it works!! BUTTT i go to recovery mode and it restarts and nothing happens! just a plain restart! what can i do!!!

A:CAN'T BOOT XP,recovery console and safe mode not working

might be the hard drive
download the drives utility and test it

6 more replies
Answer Match 65.94%

OK, so after I resolved the issues I had with my Dell Latitude thanks to tsteele's post in this thread: get a call from my sister-in-law that she is having the same issue. I figure I can handle it no problem since I have done it already.Her Toshiba upon booting immediatley goes to the "windows failed to load properly...." Start Windows normally/Safe mode/etc. Where this issue differs is when you select any one of these options the BSOD flashes on/off so quickly I cannot catch the error message then the cycle repeats. I put in my XP disk and boot from the disk. It loads the drivers and just when it says Windows is starting I get a BSOD with 0x0000007B. I cannot get to the recovery console at all to attempt to uninstall the KB update.Need some guidance please. I can put her SATA drive in my external enclosure and see all her files. I can even open C\WINDOWS and see all the KB updates from 2/11/2010. Really would prefer not to backup and reformat if I do not have to.Thanks in advance for any guidance.Brian

A:KB977165 Issues XP - Unable to boot to recovery console

Did your sister have any known malware issues?

Would she know if she had malware issues?

This XP disk you refer that a MS Genuine XP CD or is it a disk that accompanied the purchase of a system?


3 more replies