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Inspiron 6000 - Blue screen error, now black screen on boot, help!

Q: Inspiron 6000 - Blue screen error, now black screen on boot, help!

Hi,



I have a Dell Inspiron 6000 and today I suddenly got a blue screen error message, the main message said "PAGE_FAULT_IN_NONPAGED_AREA". After rebooting, I got the same message. Then on the next reboot I couldn't get to the login screen.



I used my Dell OS Recovery CD that I created to try and repair Windows XP. It asked for a place to partition/fragment Windows, and then it went through copying files etc.



After that, I tried to restart, I got the normal Dell Boot screen but then it went to a black screen, with only a flashing cursor in the top left hand corner.



I cannot do the Ctrl Alt F11 option to recover Windows XP, I can only either choose F2 or F12 at the initial boot screen.



Please help, I really do not know what to do!



What is the blue screen error message all about? I haven't installed any software or hardware so I do not see what might of caused the problem!



Help!

A: Inspiron 6000 - Blue screen error, now black screen on boot, help!

Do you have another windows xp cd you can get your hands on? I recommend performing a checkdisk repair on your computer and see if that helps.

2 more replies
Answer Match 84%

HELP anyone..

I've been reading and reading every post I could find...and none say what to do when you can't get out of the error blue screen.

Here is my problem, I cannot get out of the blue screen (error screen) no matter what. I've tried F2,F8,F12 and everything. I can't even get it to start up in any of the safe modes?

Here is Error code:

Driver_IRQL_NOT_LESS_OR_EQUAL

Tech:info;
***stop: 0x000000D1 (0x00000000,0x00000002,0x000000001,0xF8202A23)
** Ntfs.sys -adress F8202a23 base at f81f2000, dateStamp 45cc56a7

Like I said I can't get into the Laptop even in safe mode to try to disable anything at all and try to trouble shoot it.

Hope someone can help..
thanks
TONE
 

A:Dell Inspiron 6000 Error: Driver_IRQL_NOT_LESS_OR_EQUAL; stuck in blue screen

Forgot to add that this is a dell Inspiron 6000 that I've had for about 3 years now.

thanks
TONE
 

4 more replies
Answer Match 83.1%

I have a Dell Inspiron 6000 running XP Pro. This morning I received an error code M1004 (something about overheating) and the computer was frozen at that point. I cleaned out dust from the heat deck, as it was completely blocked with dust. I also did a hard shut-down then restarted, and all I get is a black screen with a blinking cursor. I can only use F2 or F12. I've tried running diagnostics with no help. I upgraded my BIOS with no luck. I also tried to run chkdsk from the XP repair module, and I'm getting a message saying that one or more volumes have unrecoverable errors. I also get a directory enumeration error when I try to use the dir command on the C drive. I'm trying to figure out what to do now, as I unfortunately didn't back up about 1 GB of pictures that I need to get off this hard drive. Please help. Thank you!

A:Black screen with blinking cursor & M1004 error code: Dell Inspiron 6000 with XP Pro

You can pull that drive out of the computer and put it on another computer as a Slave drive or buy yourself a USB enclosure and put the drive in there and you will be able to copy your pictures and any other valuable data. Then either buy a new drive (as this one may be bad) or put it back in and Boot off of the XP CD, Format and reinstall.

2 more replies
Answer Match 78.3%

I have read all the posts and ordered a new inverter. It was actually very easy to change the inverter, but alas. After changing the inverter the screen still goes 'black' after a few minutes. It actually goes very very dim. I can barely see the outline of things on the screen. So, if the inverter was not the problem, what is the next thing I can try?
 

A:Dell Inspiron 6000 Screen Goes Black

Have you tried running an external monitor? Is it normal or does it go dim too?
 

11 more replies
Answer Match 108.36%

I'm not sure if I'm posting in the right forum, but I almost sure it is not hardware related.

Dell Inspiron 6000 laptop, Pentium M, 1.5 Ghz, 60g HDD, 1024MB DDr2 SDRAM, ATI Mobility Radeon x300

I can boot into SET-UP and all works fine,

Booting up in normal mode, it makes it past POST and the XP Splash screen, then just goes black. I can move the curser around and that is it.
Same thing is Safe Mode, but I can see the "Safe Mode" borders in the corners and up top.

I hooked an external monitor to it and get the same results on it.

I went into boot menu and chose diagnostics, and all passed, even the inverter. Was able to see all colors during the diag and as well on the Dell Drivers and Diagnostics CD I'm running right now.

I found some similar problems by Googling, but most said they didn't even make it to the splash screen, or it works in safe mode, but not normal mode, so nothing that has a clear resolve of what I have here.

Thanks, Terry

A:Dell Inspiron 6000 blank black screen

Update...
While running the Dell Drivers and Diagnostic Cd, during the the seek test on the hard drive, as it was almost done, I got a "Exception occurred in MODULE DISK.MDM! Warning: Error reading File! Press any key to abort" So I pressed a key and it rebooted, but now says the computer is missing the HDD. I went in Setup and Device Info/Primary Hard Drive, it says {none}, where as before it showed the 60G HDD.

I would not have thought a hard drive would have caused the first problem, or else it wouldn't have booted from the get go. Right?

Any ideas out there? Are the two issues one and the same? I would like to find out before I replace the HDD just to find out it still won't boot properly.

Thanks again for any help!

10 more replies
Answer Match 107.94%

Howdie,
Fixing this Inspiron 6000 for a friend. Screen went black awhile ago, so can just barely see the "pattern" of the wording, but when it boots (in any mode) it ends up with a blue screen error, but it's not clear enough to read.
Took the hd out and hooked it to my laptop through an enclosure. My XP (through computer management only) can see the drive, with the correct size etc, but drive letter. Explorer can only see a small partition (about 45 mg) that has some extraneous files and one folder (named Dell). The o/s and data reside on the main partition which can't be accessed. Also, hidden is the Dell recovery partition.
I tried partition magic, and about 5 data recovery programs and none can see the o/s partition.
From posts on the net, I get the impression that I should be able to see the partition by using my computer.
Anyone with a little insight for me?
Thanks,
Steve
 

A:Inspiron 6000, blue screen, can't read hd

Do you get a bright, clear view when you boot to SAFE MODE (cold boot then press the <F8> key repeatedly once per second after you press the on button), as that bypasses a lot of potential video graphics problems.
Reporting what you get in SAFE MODE helps us get a bit closer to a fix.
It can be a hard drive, video graphics driver, LCD screen inverter burned out (a likely cause), and some other issues.
Also, is your Inspiron 6000 a Celeron or Pentium? What is the age, and what has been the usage, of the hard drive?
 

9 more replies
Answer Match 107.1%

My Dell inspiron 6000 laptop stopped working. It shut off while I was online and when I try to restart it, it goes to the start up screen (black, says dell in blue letters) then the whole screen goes black and stays that way. I left for an hour and came back and the screen was still black. I have held the power button down until it restarts and that didn't work, I have pressed ctrl+alt+del and that didn't do anything either. I have also run a diagnostics test and everything passed. I have run out of things to try. Can anyone help me?
 

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Answer Match 106.68%

Hello,My computer has been crashing quite regularly now and Norton, malwarebytes, and superantispyware have not detected anything. Please forgive me if I am leaving anything out or breaching any forum etiquette, as this is my first post. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:53:23 AM, on 11/27/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Microsoft Office\Office12\WINWORD.EXEC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.comR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.comR1 - HKCU\Software\Microsoft\Windows\CurrentVersion&... Read more

A:Blue Screen Crashes, Dell Inspiron 6000

Thank you very much for your time.The first log was done while in safe mode. I am currently running Windows XP 5.1 with service pack 3 The following log was conducted while not in safe mode:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:25:40 PM, on 11/28/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Java\j... Read more

7 more replies
Answer Match 105.84%

Was functioning normally, had just been using it, then my cat sat on keyboard for several seconds, immediately new tabs I opened in Google Chrome were incognito only and if tried to open a new website on an already open not incognito screen, that tab also switched to incognito...apparently some setting got changed when cat sat on it.  Cleared cache, closed Google and reopened, the issue continued.  Tried to reboot laptop, but it wouldn't (just nothing happened)....normally I have no problem rebooting. So I did a shut down through the computer's shutdown function (not manually).  It did shut down, but when I booted it back up, it got all the way to where my desktop should appear, then the blue screen:
STOP: c000021a (Fatal System Error).  The Windows logon system process terminated unexpectedly with a status of Oxc0000005 (Ox00000000 Ox00000000) The system has been shut down.
Have tried to boot up about 5 times...every time gets all the way to desktop, then either that same blue screen code or this one:
STOP C0000145 (Application error.  failed to initialize properly Oxc0000142
A ridiculously older laptop I know, just needing it to hold out a bit longer until get get a new one. 
Is there an easy fix?  It runs Windows XP is the other downside.  Thx if anyone can help.

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Answer Match 94.5%

Hello.

Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.
 

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;307545

Forum example of a successful recovery here:

http://forums.techguy.org/showthread.php?s=&threadid=195985
 

3 more replies
Answer Match 94.5%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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Answer Match 92.82%

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,

Brit

PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

14 more replies
Answer Match 92.4%

Hello, I'm new here and I so hope someone can help me, since I'm not the sharpest computer tool in the shed
This issue has started happening and I have no clue..I have cleared cookies, history, etc..but that hasn't worked..
Here's the deal...When I click Internet Explorer Icon of my desk top or go to start, programs, etc..to open Explorer, it seems as if it's going to open, then the screen goes black for a second..then a blue screen comes up and says "An error has occured...ctrl,alt,delete, to restart..click any key to continue to windows..etc...you know the one...
Well the error is this: 0D:000:0000FA16...I can click any key and return to desk top..
Can someone please help me..The only way I'm able to be here is, thankfully I have JUNO as my ISP and they have their own browser window..
Also in checking mail, for instance, in Hot Mail..if I clicked a link in an e-mail to go to a certain page..same thing...black screen...blue screen, error..etc..
It would be wonderfull if someone could maybe e-mail me step by step what I might could [email protected]
Thanks
Carmen

A:Internet Explorer-Black Screen,Blue Screen,Error..HELP!!

Need more info.. Win98, ME. 2000, XP? SP1, SP2? What version of IE you are running? Post the full error message if you can. This would be helpful to an assistor. There is a fatal error somewhere but without this info it isn't likely anyone can help locate a fix.

2 more replies
Answer Match 92.4%

New to the thread.... not sure if i'm posting right, soo correct me if u want =)
Anyway.. yesterday I turned my computer on and got the screen "Sorry for the convenience blah blah blah... Start Windows Normally, Safe Mode...ect.
I chose Start Windows Normally, which did indeed start windows normally, but I wasn't sure what caused this problem in the first place, so i ignored it. I turned my computer off.

Later i turned my computer back on and was confronted by another screen, this time a Blue screen.. A Stop error, can't exactly remember the error, but said something about "memory dump'...
I eventually got avoided a problem with this screen and got into windows.. However this morning, when i turn the computer on, I was forced to use 'Last Known Good Configuration"

Whats going on? I did scans on Norton, Adaware & Spybot.

Please help!!

A:Blue Screen, Black Screen??? Stop Error Code?

Hi Kirstie, computers are great when they work huh? These stop errors and blue screens of death can have many causes. Sometimes they occur when a computer is getting older and some piece of hardware is going bad, like a memory stick for instance. Other times these errors occur after installing a new program or doing a windows update. They can be quite difficult to pin down sometimes as well. I would be glad to help you find the cause of the error if you will answer a few questions for me. By answering these questions I should be able to determine the cause and help you to correct it.

Here are some questions for you to answer that will help me. Just answer them the best you can and if you dont know an answer its ok. If you already answered anything I'm asking in your first post just skip over it.

1). What kind of computer do you have? Laptop? Desktop? Dell, HP, Ect?
2). Whats your level of experience? Novice, intermediate, expert, or dont know squat?
3). What operating system are you using? Xp Home or XP Pro?
4). What antivirus are you using? Are you using a firewall?
5) Please tell us a little about your computer. How old is your computer? What size Hard drive does it have?, processor, ram, Bios ver. Ect.
6). Do you have an Xp disk for this computer?
7). Does your computer have a floppy drive, CD drive, Ect.?
8). Do you have access to another working computer with an internet connection?
9). Did you noticed this problem occuring after installing anything recentl... Read more

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Answer Match 89.88%

Here is the rundown of what happened in sequence, maybe someone could help me.

1. When I started up my Toshiba laptop windows vista home premium 32-bit computer it booted until it got to the login screen. Then a c++ error popped up preventing me to login ( I have attatched the image of the error). I would have to click ok a few times for it to go away to login and I deleted the latest program I had on my computer which was a computer game. When i turned on my computer the following day it appeared again so uninstalling the game did not fix it.

2. This time I decided to restart it again but this time it went to a black screen before the login screen. So I restarted again in safe mode it would load the drivers and it would freeze before login on the black screen.

3. After restarting again I was prompted to do a system repair which I went ahead and did but my OS did not appear for the actual repair. After it was finished it said it could not fix the problem. So I restarted again and this time I decided to do a driver check and when the tests were done my computer went to the Blue screen of death then restarted.

Now it is just a pattern

4. Now I tried F8 to no avail, I have no vista disk. Maybe someone knows how to fix it. Get back to me as quick as you can.
 

A:black screen and blue screen error help

what is on the bsod

run the dos diagnostic on the hard drive

http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities
 

1 more replies
Answer Match 89.04%

Dell Inspiron 24 3455 only has a black screen when I turn it on. No sound, no curser and solid amber light. The graphics test button works.  I have no clue what to do now.

A:Dell Inspiron 24 3455 black screen on boot

The rear has an HDMI out port. Connect it to an external monitor via an HDMI to HDMI cable. Then, press the Input source selection button above the power button and choose HDMI out. Does the image appear on the external monitor?

1 more replies
Answer Match 89.04%

My Dell 1720 Laptop (Vista) had the following error:
The file header checksum does not match the computer checksum

I tried to restore to factory settings F11 but the laptop wouldn't let me.

Tried to restore from Dells disk but the computer wouldn't load the restore disk.

Now the computer on startup has a black screen and will not boot up. None of the F keys will work. Keyboard was working fine until this error.

I decided to purchase a new hard drive. Installed the new drive and the computer is doing the same thing.

Any ideas?

A:Dell Inspiron 1720 Black Screen Will Not Boot

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

2) What do you mean the "laptop wouldn't let you" restore to factory settings?

3) What do you mean it "wouldn't load the restore disk"?

4) You replaced the drive and now have a blank hd in the system?

5 more replies
Answer Match 89.04%

I have a dell inspiron laptop 8000 model no, pp01x.
When I turn on my computer;the Dell sign comes on but the screen goes blank.
When I hold a flashlgiht to the screen, I can see the screen.
nothing loads and when my options appear(safe mode, last configuration, or regular mode) nothing happens if I press anyone of them. It just keeps restarting.
 

A:dell inspiron 8000 black screen/no boot

u can try connecting an external monitor from a desktop if u have one or borrow one and see if that monitor shows anything without problems.it sounds to me that your monitor on the laptop has gone bad.. the led modules that light it up have gone bad or your video card might be bad.it could also be that the motherboard or hard drive is failing.usually if just the monitor is bad it should load up with no problems.hope this helps u.
 

1 more replies
Answer Match 89.04%

I have a Dell Inspiron 9400 with Windows XP installed. I have the laptop since April 2007.
Yeasterday I left the laptop in stand-by for about 1 hour, when I got back the screen was black and could not be revived in any mode.
I have switched off the PC by pressing the power button until power went off.

When I try to start the laptop the Dell logo would come on with a weird pattern of green dots in the back ground, then the usual XP logo would come on, still green dot pattern all over the screen and then the screen would go blank.

I have ran all the available system diagnostics for Memory, Harddisk and system componenents at start-up and they all passed. In addition the laptops power sources are working well.

Then I have run the genuine Dell-XP CD Rom and run the 'Repair Installation' option.
This would run normally and even the screen was normal until after the first Boot request. Then rebootet the PC and configuration would go on for about 10 minutes ... then the screen just blanks out again.

Please help ... I need some fresh ideas on what else I could do.
 

A:Dell Inspiron 9400 - Black screen after boot

you got it in April, 2007? is less then a year. don;'t u still have Dell support and/or warranty coverage to try? (though, granted, dell support can be its own problem sometimes) ,
 

5 more replies
Answer Match 88.2%

Edit - Solved. I had to delete all the partitions (instead of installing over an existing Partition) before reinstalling Windows.

I have a laptop with a similar problem to this.

Dell Inspiron (Windows 7 installed).

On startup, a similar error message to this:
Intel UNDI, PXE-2.1 (build 083)
Copyright (C) 1997-2000 Intel Corporation

This Product is covered by one or more of the following patents:
US5,307,459, US5,434,872, US5,732,094, US6,570,884, US 6,115,776 and
US6,327,625

Realtek PCIe FE Family Controller Series v1.19 (08/10/09)Click to expand...

Things I tried:

1. Hardware diagnostics (both the short and "full" tests). No problems found.

2. Loading windows disc (sent from dell) and doing startup repair. Doesn't find any problems.

3. Using command prompt and using all the bootrec commands including following instructions on Microsoft website on how to rebuild the MBR, etc.

4. Doing a system restore to an earlier date.

5. Pressing F8 or ctrl + F11 - Doesn't work.

6. Finally, attempting to reinstall windows.
When reinstalling windows, I picked the partition with the biggest space (where the OS was installer formally). After reinstalling, the computer restarts and nothing happens (still a black screen with the vague message above regarding PCIe FE Family Controller series).

Tried formatting again (the partition) and formatting again, same problem (windows restarts and acts like windows install didn't go through).

Anyone have any ide... Read more

A:Solved: Dell Inspiron Laptop (Boot to Black Screen)

6 more replies
Answer Match 87.78%

I came across a Dell Inspiron N7010. Everytime I turn it on, the Dell symbol comes on, then the bar goes around and fills, then it should start to load windows vista. Well when it starts to load Vista it stops and give me a blue screen that says different errors almost every time it does this. The last time the error said something like

Driver_IRQL_NOT_LESS_OR_EQAL

and it also game me a crap load of stop error codes, here is one of them

0x00000050 (0x8607FFF8,0x00000000,0x8BAD1BD3,0x00000000)

Now I know these are stop error codes from doing some research but I can't fix them using that windows tool because I can't get into windows at all!! lol sorry, frustrated. I kept reading about a windbgtool or something similar and they would direct people to do things from the desktop when windows is on and working. Well I can't get passed it and I'm totally stumped on where to go from here. The inspiron N7010 has an i5 processor which is pretty nice and I have 8gb of DDR3 6400 16000 800mhz ram and a 120gb SSD to go with it to, so it would be a nice working laptop if I could get past this blue screen problem!! Someone please help me.....
Jason

A:Dell Inspiron 17R N7010 from boot goes right to blue screen

Hello Jason9922,

I am from Dell Social Media and Community.

Follow the link below to find the steps to run a basic hardware test. If you receive any error code, please associate it to the list given to confirm any hardware failure.

Pre-Boot System Assessment (PSA) Diagnostics and Error Codes For Dell Computers | Dell

If all the tests pass, follow the link below to fix bluescreen issue.

Computer Does Not Boot to Microsoft Windows XP | Dell

Let me know if you need any further assistance. I will be glad to assist.

Dell-Niranjan

2 more replies
Answer Match 87.78%

I have a dell inspiron 8100. It's giving me the blue screen and last time this happened I just "repaired" windows xp using my cd. This time, when I go to the setup screen, in page 2 "Boot order", at the top of the boot devices it says "Configure Setup is disabled." The boot order is Internal HDD, then CD/DVD/CD-RW Drive, then diskette drive, then modular bay hdd, cardbus NIC, APR NIC and last Mini-PCI NIC. I just want to move CD to 1st but I can't.

"u" and "d" to move devices up and down is locked. Up and down arrow does not move the highlight up and down like it should so I can't hit enter, or spacebar, on the one I want (CD). Right and left arrows do nothing. The only commands that do anything on this screen are Esc, which obviously escapes out of the setup, and Alt-P changes to the next page, but that doesn't help. And PgDn and PgUp which just moves the right side up and down which is just for information purposes.

It is a Dell Inspiron 8100 1200U Setup and BIOS Version: A11

Any suggestions?
 

A:dell inspiron 8100, blue screen, can't boot from cd

any ideas?
 

1 more replies
Answer Match 87.36%

My Dell 14z 5423 will no longer boot. The keyboard lights turn on but then nothing happens. The screen is blank. If I remove the ram the computer gives out 2 beeps. If the ram is inside nothing happens just a blank screen. 
If someone knows how to fix this please let me know.

A:Dell Inspiron 14z 5423 Two beeps will not boot screen blank, black

Has this issue ever been fixed?  This is exactly what mine does now.
I'm ready to forget about and buy something new, but would like my pictures, etc off my laptop.

1 more replies
Answer Match 86.94%

it says:
intel UNDI, PXE-2.1 (build 083)
copyright© 1997-2000 intel corp.
This product is covered by one or more of the fallowing patents:
US5, 307, 459,   US5, 434, 872,   US5, 732, 094,   US6, 570, 884,   US6, 115, 776   AND
US6, 327, 625

Realtek PCIe FE family controller series v1.24 (10/07/10)
PXE-E61; Media test failure, check cable
PXE-MOF: Exiting PXE-ROM.
reboot and select proper boot device or
insert boot media in selected boot device and press any key

iv tryed testing everything in f12 and changing a few settings i found on the web... nothing
seems to be working, help please i need this fixed to finish homework.

-

A:black screen pxe-e61 error for inspiron n5050 windows 7

Hi nombie88,
Please run the diagnostics to confirm the hardware functionality. Here are the steps for it:

Tap the F12 key on startup.
Use the Arrow keys to highlight the Diagnostics option. 
The Diagnostics starts running the quick test without waiting for user input.
To select a specific device to test, you can tap the Esc key.
Please make a note of any error message that appears on the screen, also make sure that you note down the validation code too.
Once quick test completes, please run a thorough test on the hard drive by selecting the 'Thorough' under Test Mode option.
Please make a note of end result of diagnostics. 

If the diagnostics pass, lets check if the hard drive is getting detected. Here are the steps to check that: 


Boot to BIOS, by tapping the F12 key on the startup.
Please check under the Main tab, if the hard drive is getting detected as shown in image below:


Please share the findings.

 

27 more replies
Answer Match 86.94%

I'm trying to fix a friend's computer. It's a Dell Inspiron 6000 laptop. I can't give more detailed specs because it's not in front of me. The problem is that after about 30 seconds after powering on, the screen goes dark. It happens no matter what - either a normal boot or a boot straight into BIOS. The screen goes completely dark but the power LED stays lit.

Obviously the problem isn't with the LCD/backlight, because the BIOS screen appears fine, although it doesn't stay on. I don't think the problem is with power either because we were running it off AC and the indicator light on the power supply stayed on. Plus the power LED stays lit and according to the BIOS, the battery is at 100%. It happens to consistently to be a loose wire or bad connection.

I have been checking out the different BIOS options, although it is hard when the screen keeps failing. I don't see anything that could cause this.

My theories, not that I am an expert at all, is it could be some kind of a screen saver or power management feature that keeps shutting down the monitor to save the screen or power. Or a temperature issue. By the way, are screen savers even necessary on a laptop? Or perhaps the problem is with the monitor switching feature - we're going to try hooking it up to an external monitor to see what happens.

So what's going on, and how do I fix it?
 

More replies
Answer Match 86.52%

My computer has power, but will not respond to F8 or F12.  No curser, nothing but black screen.  No beeping for codes.  Fans runs real loud.

A:My Dell Inspiron 530S, with Vista OS will not boot, black screen, fans running

Do you have a CD in the drive by chance? USB stick plugged in?
Has the machine been dropped or hit or fluids spilled on it?
Any power surges lately while machine was connected to power?
Try reseating your RAM. It should be fairly easy to do. Google it if you have difficulties.

3 more replies
Answer Match 86.52%

My friends  Inspiron One 2330 Desktop has been experiencing problems with the display. 
 
I changed one of the boot options to boot to hard drive now the computer boots in a black screen
and nothing appears . It just stays in a black screen. The 2330 allows you to put hdmi in . So i connected my PS4 to the 
computer and switched into HDMI mode and the screen was working find.
 
​Now i was trying to remove the graphics card from the 2330 desktop , but it is soldered into the motherboard.  
I tried resetting the CMOS to reset the the BIOS but still nothing is displaying on the screen.
 
I detached the hard drive  and booted it up and still the black screen.
 
If there is a method i should try please let me know .
Like I said before the screen was working find . Until I had changed a setting in the 
the BIOS screen . 
 
​Thanks for your support if you can help or interested in helping me !

A:Dell Inspiron One 2330 Desktop Black Screen After Changing Boot Option

Do you get any indicator lights that the system is booting besides a black screen?
 
Are there any lights on the monitor?
 
Try shining a light to the screen what do you see?
 
Pressing the screen side buttons for menu does the online display come on?
 
Try resetting the bios once more. This time completely remove the power cord and press the power on button to clear any voltages left in the system, then clear the cmos/bios pulling the battery. Put the battery back in and reconnect the power and boot it.

0 more replies
Answer Match 86.52%

Hi

My Dell Inspiron 15 laptop repeatably beeps on start up with black screen and does not boot the only way to stop it is remove power and battery then try again.
After several failed attempts it will boot
Any ideas on how to fix this?

Thanks
Gary

A:Dell Inspiron 15 laptop repeatably beeps on start up with black screen and does not boot

Hi Gary,
I’d suggest that you follow the steps mentioned below and check if the system switches ON.

Switch off the computer.
Disconnect the AC adapter from the system.
Remove the battery from the computer.
Press and hold down the power button for 15 seconds.
Then connect back all the peripherals and check if you are able to turn on the system.

If the system is not switching ON please connect the external monitor and check if the system is switching ON then I would suggest that you run the diagnostics on the computer by following the steps mentioned below and check if there is any issue with the hardware on your system.

Turn on or restart the computer.
Immediately at the Dell logo screen, starting tapping the <F12> key once a second until the One Time Boot menu appears (if the computer boots to Windows turn the computer off and try again).
At the One Time Boot menu, press the <Down> arrow key to highlight Diagnostics, PSA+ or Enter ePSA, then press <Enter> to begin the hardware Diagnostics.
Write down any error codes listed. Reply to us with the error codes.

Since the Dell Inspiron 15 laptop computer emits a series of beeps during start-up if the LCD cannot display errors or problems. Please let me know the number of beeps you are receiving during startup as
Let us know your findings.

11 more replies
Answer Match 86.1%

A few times now I have been in internet explorer and then the screen with go back and forth from black screen back to internet screen and back and forth between the 2 for a few minutes and then will hit me with a blue screen with a bunch of writing on it and then will restart. It seems to run fine after the computer restarts itself but this has happened a few times now!
 

A:Screen flips back and forth from black screen to normal then blue screen

Welcome,
Can you provide a few details [remember we can't see or touch your system] about the hardware and software?
Thanks

3 more replies
Answer Match 85.68%

Well my friend has a laptop and she randomly started having problems with it one day. I took a look at it and this is what happens:

i press power, it boots up to when it finishes loading 'windows' and then starts some system recovery thing and just goes to the blue screen. o.o
i tried to boot it up in safe mode, didn't work, does the same thing.
i tried to boot it from all the different options there were (debugging, safe mode with network etc etc) and still it goes to blue screen. she doesn't mind reformatting but really needs her files on the HDD.
im pretty sure its some random virus thing but how do u remove it w/o being able to boot into ur actual account ? O.O

specs abt laptop:
Windows Vista OS
Intel Integrated Graphics Media Accelerator X3100
250GB3 configured with a single 5400 RPM SATA hard drive
2008

APPRECIATE THE HELP !
 

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Answer Match 85.68%

Hi, I'm a new member. My Dell is 7 years old. When I turn it on it starts booting. There's a pinkish tint on the screen with the wihdows logo. It starts to boot and you can see the shadow of the system appearing in thebackground but then goes completely black, Has someone resolved this problem? Would appreciate any help or suggestions. Thanks
 

A:Dell Insprion 6000 black screen

With it booted up (even though you can't see it), if you shine a flashlight sideways onto the screen, can you see that the desktop is there but very dark?
If so, there are two possible problems; the inverter has gone bad or the ccfl bulb in the display. LCD's have a flourescent lightbulb which looks like a piece of spaghetti inside the LCD. The inverter is what powers it ($5). The LCD is more.
http://www.ebay.com/itm/NEW-15-4-DE...680?pt=LH_DefaultDomain_0&hash=item3a52dfbc90
 

2 more replies
Answer Match 85.68%

Which file is displayed at bootup in XP Pro?
(black background, with the blue 'rolling' bar)
I've seen some (like mine) that only say: XP (but it is XP Pro).
Others say: XP Professional.
Is it just a .BMP or what?
 

A:Which file is the black XP boot-screen with the blue bar?

Its been a long time since I've tried meddling with boot up screens. But if I recall correctly, its a 256 color bmp embedded in the ntoskrnl.exe. To modify it you need a hex/resource editor.
 

4 more replies
Answer Match 85.68%

Hello all,

I have a problem (obviously) with my computer.. This computer is a new rig and even though i've been having Blue screens of Death at the beginning ( fixed through forum troubleshooting ), everything's been running perfectly.

Here are the specs to my computer running Windows 8 Pro

MOBO : Asus p8z77-V PRO
CPU : Intel i-5 3570k
RAM : 1x4gb cl8 12800 Gskill Ripjaw ( i had 2 but one of them was faulty so it was removed )
SSD : Samsung 840 250gb (OS : Windows 8 pro x64 )
HDD : WD Caviar Black 1tb
Heatsink : Noctua NH-D14
PSU : Antec HCP 850 gold
GPU : MSI Radeon 6950 Twin FROZR ( i have a spare GeForce 9600 GT which i will get into details later )

My monitor is a Xstar 27" 1440p. It has been running on overclock from 60hz to 100hz, without any problems.

Now to the problem :

I've been having MAJOR problems with my WiFi. The wifi adapter is the intergrated one from the Mobo, WiFi Go, which only has 2.4 ghz. So i was trying to find out how i could make my computer compatible with 5ghz. I moved the case ( and i think the Dual DVI cable on the graphic card might have pulled just a bit ), and i see a popup on my monitor at the bottom right corner saying " Display Driver has failed but recovered " or something very similar.

Next thing i know, my peripherals dont work anymore. Screen seems frozen ( but i dont know for SURE that it was frozen, might be just my peripherals that stopped working because i can't remember if there was an animated image still mo... Read more

A:Black screen ( not blue ) after boot logo

From my experience, a black screen (right before entering windows) usually points to a graphics issue. Things to try:

Reset BIOS to defaults
Make sure BIOS graphics is set to use PCI-e (not onboard or integrated)
(The above assumes your monitor is connected to the PCI-e card)
If no good, move the monitor cable to the onboard/integrated graphics port (if available) on the mobo and set BIOS accordingly

52 more replies
Answer Match 85.68%

Hi all,
Apologies if this is in the wrong section, I'm new to this forum. My Dad got a Windows 8 computer about a month ago and up til now it has worked okay. Today when he turned it on, all he got was this screen:
Attachment 14116
Sorry the quality is poor, I had to use my iPod camera... Basically the whole screen is just black with the blue bar along the bottom, and the two icons in the bottom right corner; a HP help icon (which doesn't seem to do anything) and a Norton scanner icon. The computer has been stuck at this point for about half an hour now and doesn't seem to want to load any further. Does anyone know what the problem is, and how (if) it can be fixed? I think he said he's going to take it back to Harvey Norman tomorrow, but I would like to know what has happened if possible (he's the sort of person who downloads all sorts of rubbish, but since it won't start, I can't see what he's downloaded to try to work out what may have caused it, if indeed it was caused by something he did).

Thanks in advance.

A:Windows 8 - Won't Boot Up (black screen with blue bar)

It's hard to tell, it could be a graphics card failure, it could be a corruption of a program, it could be corruption of video drivers, it could even be malware.

Since it's an HP, you should be able to run the onboard diagnostics. Try tapping "Esc" as it first boots - that should get you to the screen for the key to launch the diagnostics. FYI - if you can see this screen OK, then it's probably a software problem (IMO).

You could also try these free, bootable diagnostics (again, if you can see the screen, it's probably a software problem): Initial Hardware Diagnostics FYI - the bootable antivirus disks can be used to see if this is related to an infection.

Good luck!

3 more replies
Answer Match 85.68%

Sorry if this post is wrong forum seemed the most appropriate...

The machine boots normally to the windows login screen then when I login with either of the 2 users accounts that were originally on this machine the screen goes black I can see the curser. I am able to launch task manger I was able to create a temporary user that brought me to a windows desktops. I must have had some corruption on my harddrive as the machine requested a chkdsk witch I ran (don't believe it actually made any corrections tho). The weird thing is that I was able to get it to boot once to my normal profile after several reboots via task manger. The last thing that I did to get to work the one time was fix a driver issue with my fingerprint scanner. My suspicion is that there is corruption in my registry. the only thing that seems to show in the event log is...

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcdd833
Exception code: 0xc000041d
Fault offset: 0x00000000000875a3
Faulting process id: 0x704
Faulting application start time: 0x01cef5bc28f640b1
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSV CR80.dll
Report Id: 86df8e67-61af-11e3-83d7-70f39548810b

Leading up this event..

Windows license validated.
Event ID 4101
Source Winlogon

The winlogon notifica... Read more

A:Black Screen (not blue) Happening on every boot?

doesn't seem to be happening on every boot but this guys is in the log too.

Event ID: 1530
Source: User Profile Service

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.
DETAIL -
11 user registry handles leaked from \Registry\User\S-1-5-21-3285413946-2002120742-3649322505-1003:
Process 828 (\Device\HarddiskVolume2\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3285413946-2002120742-3649322505-1003
Process 828 (\Device\HarddiskVolume2\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-3285413946-2002120742-3649322505-1003
Process 5620 (\Device\HarddiskVolume2\Program Files (x86)\Common Files\Lenovo\tvt_reg_monitor_svc.exe) has opened key \REGISTRY\USER\S-1-5-21-3285413946-2002120742-3649322505-1003
Process 5620 (\Device\HarddiskVolume2\Program Files (x86)\Common Files\Lenovo\tvt_reg_monitor_svc.exe) has opened key \REGISTRY\USER\S-1-5-21-3285413946-2002120742-3649322505-1003
Process 5620 (\Device\HarddiskVolume2\Program Files (x86)\Common Files\Lenovo\tvt_reg_monitor_svc.exe) has opened key \REGISTRY\USER\S-1-5-21-3285413946-2002120742-3649322505-1003
Process 5620 (\Device\HarddiskVolume2\Program Files (x86)\Common Files\Lenovo\tvt_reg_monitor_svc.exe) has opened key \REGISTRY\USER\S-1-5-21-3285413946-2002120742-3649322505-1003
Process 5620 (\Device\HarddiskVol... Read more

1 more replies
Answer Match 85.68%

Please find attached my ZIP file as per your instructions for Blue Screen Error

Also system information file is stored as a .docx file

This is a standard Dell Inspiron, I have not made any changes to the system files, other than all the usual windows update and Mcafee antivirus is preloaded.

I use Windows Live for my Email.

Explorer for browing.

My details:

Ashwin Gupta
India
Ph: + 91 9899999290
[email protected]

A:Blue Screen Error on Dell Inspiron System

Please set your pagefile back to defaults. You currently have a custom setup that is preventing .dmps from being saved. There were no .dmps in your reports for us to analyze...

Start Menu -> Right Click Computer -> Properties -> Advanced system settings -> Under the Advanced Tab -> Under Performance -> Settings... -> Advanced -> Change... -> Put a tick to Automatically manage paging file size of all drives.
Next time you have a crash, provide us with a report. Also, if you are using any disk cleanup utilities, please refrain from doing so for the duration of our troubleshooting.

2 more replies
Answer Match 85.68%

I am using a new (non-refurbished) Dell Inspiron 15 3521 laptop with Core i3 and windows 7. I have had this problem for a while that the computer suddenly shows a blue screen with error written on it and after memory dump it has to be restarted.
Of late this problem has become more common, occuring once or twice in every hour of use. NO, I HAVE NOT INSTALLED ANY NEW HARDWARE LATELY.
Please help.
 
Crash dump report showed following report:
 
On Mon 8/4/2014 7:24:48 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\080514-16645-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x4A (0x73742E09, 0x2, 0x0, 0xFFFFF8800761BB60)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

A:Dell Inspiron 15 3521 Blue screen ERROR

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.w
hen scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

11 more replies
Answer Match 85.26%

i have a dell inspiron 1525 laptop worked perfectly until one day would not boot up.
i have searched a lot of forums and have tried everything here is what i have found but no way to solve it or know what it means:

when power cord is connected i press power button and fan runs, dvd runs, but nothing comes on screen not even the llittle white cursor

with the battery by itself it does not power up at all i.e. no lights come on

i tried removing the ram and using the eraser, switching places - nothing

FN + power button - scroll lock blinks number lock and cap lock stays lit found error code that says " One LED flashing Two LED On
FLASH ON ON - CPU or processor failure"
ok so what does that mean? is there anything i can do?
any and all help is appreciated.
 

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Answer Match 85.26%

Start up then screen goes black before I even get chance to log in. If I shine a torch on the screen I can see it is working but impossible to do anything.

I think it needs some new part(s) installed to fix this (I think).
I know it's an old no longer supported system but I use it to run the TV guide, play some language cd's I have installed & Google some info.

I think 1 item is n inverter ?

Thanks 4 any help

A:Inspiron 8600 running xp black screen but torch shone on screen & can vaguely see

It could be the inverter - particuarly if the failure was sudden.  It could also be the backlight bulb itself, meaning a replacement screen is needed. 

3 more replies
Answer Match 84.84%

Hi,

I've been working on a dell inspiron 1525 today and cant figure what is causing this problem.

The laptop boots, displays the post screen, and then the screen goes black.
You can boot into BIOS,
You can boot into the Boot menu.

You cannot boot into safe mode, the f8 key does nothing,
when using the boot menu, u can't boot into a windows disc to reload the operating system, it just goes black.
I did however manage to boot into a linux cd i have and run a HDD test (what passed) and a memory test (what also passed).

It does exactly the same on an external monitor aswell so I am lost with this one.

Any ideas would be appreciated

A:[SOLVED] Dell Inspiron 1525 - Screen goes black after POST screen?

Which OS is on the computer?

3 more replies
Answer Match 84.84%

Hey!

My Dell Inspiron 1100 is over 6 years old at this point, quite the dinosaur. However, I still have a bit of old data I would love to remove before it really bites the dust.

When I boot up the machine, usually the display is clear and bright. However, after no more than a minute the screen goes black and only a faint outline of the desktop remains. What is the problem and what do I need to do to solve it?

Thanks!
 

A:Dell Inspiron 1100 screen goes black 30 secs after booting up, faint screen outline

Hi

backlights or invertor board is failing (failed).

If there is an external monitor socket on it use a monitor to see the screen and then you can backup your data.
 

1 more replies
Answer Match 84.42%

Dell Inspiron 1721; Vista; AMD Athlon 64X2 Dual Core Processor, 1.9 GHz; 3 GB RAM; 250 GB HDD with 137 GB free space. AVG paid subscription with current updates; SuperAntiSpyware paid subscription with current updates; SpywareBlaster, also updated regularly. SuperAntiSpyware found a trojan last week (Trojan.Dropper/Gen), but said it fixed it.

After working through all the initial setup trouble with Dell, my new Inspiron worked great for 7 months.

Recently, it started hanging up playing music on the harddrive and watching video on ABC and other networks. Also the WLAN network controller kept stopping; windows couldn't find a solution. 2 days ago while playing music with WMP, the sound hung up like a bad CD would sound skipping, the computer started beeping LOUDLY and went to the blue screen, where it stayed until I turned it off manually after several minutes listening to it scream.

Been trying to fix it myself by searching web articles, but it's still hanging up when playing audio or video and seems to be running slower than it's usual lightning fast operation. Also, Firefox keeps intermittently shuddering, that's weird.

Any help would be greatly appreciated.

A:Inspiron Blue Screen Kernel Data Inpage Error

Hi,

Wow, this sounds like a very big problem.

From MSDN:

Quote:




The KERNEL_DATA_INPAGE_ERROR bug check has a value of 0x0000007A. This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.




That along with the loud beeps leads me to first suspect that the hard drive may be failing. Even if it is not the case, please back up all your important data in case it should stop working altogether.

Next thing I want you to do is run chkdsk /r.

From Microsoft:

Quote:




# Double-click My Computer, and then right-click the hard disk that you want to check.
# Click Properties, and then click Tools.
# Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
# Use one of the following procedures:

* To run Chkdsk in read-only mode, click Start.
* To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box, and then click Start.
* To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box, and then click Start.




Choose the option in bold.

13 more replies
Answer Match 84.42%

I was playing on unreal tournament 2004, then the next thing i knew the screen went tottaly black and was just a blank blue screen.
i restarted the computer and when i got back on it said the system had recoverd from a serious error.

here is the error signature:
BCCode : 1000008e BCP1 : C0000005 BCP2 : F79302CC BCP3 : F7C7D990
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
 

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Answer Match 83.58%

Infected with Virus - used malaware (MBAM) removal software and deleted the files. irql_not_less_or_equal (0x0000000A) error occurred. After that, can not boot from XP CD to recover or even sony OEM logo is not appearing.

I get 1 beep code and blue screen most of the screen and black screen some portion. (phenix BIOS)

Attempts to get to BIOS with F2/F3/F8 did not help. Reinserted memory DIMMs and cleaned up inside little, no progress.

(vaio desktop PCV-RZ44g - XP, sp3)

Not sure what to do next. Appreciate your help. thanks.

A:OEM logo not coming; blue screen with black block; XP CD won't boot

If you are getting beep codes...something is seriously out of focus.

Have you looked the code up to see what it's trying to tell you?

Louis

10 more replies
Answer Match 83.58%

my computer freezes up during start-up. to solve the problem, i reformatted my pc, but it still freezes. i removed the dedicated VGA to see if it's the one causing the problem, but to no avail. PC still freezes and sometimes, when it loads, it freezes and screen turns green,black, and sometimes blue. IS this a hardware problem? how can i fix this?

MOBO:ASUS M4A78LT-M LE
RAM: 2GB
HDD: 300Gb
Processor: Athlon phenom II 965
OS : winxp pro

actions taken but didn't solve the problem:

1. installed and run CCcleaner and Registry Easy
2. removed dedicated VGA (geforce 9500)
3. reinstalled OS
4. updated graphics drivers.

can anyone help??
 

A:PC freezes during boot-up (green, black, or somtimes blue screen)

Try another power supply...
 

4 more replies
Answer Match 83.58%

I own a Dell Inspiron 3521 Laptop with Windows 10, bought 2 years ago. Now, it has started acting up and won't boot. 
Whenever I try to boot, it goes into Automatic Repair mode and shows a BSOD with 0xc0000428 saying that the file /driver/amdkmpfd.sys file cannot be verified.
My Laptop won't boot and I can't access anything except the Startup Settings and BIOS. I have tried all options in Startup Settings but none of them work, Safe Mode does not work as well. It ran a random test of Dell ePSA and it said that everything is working fine.
I think that it's a Video Card problem. Can I just get my data back without a full restore.Do note that I bought the laptop and hence did not get a Windows CD to repair my Copy of Windows 10. Any way to repair just the driver instead of the whole OS?
Please help me quickly. Any help is appreciated.
Thanking you in advance!

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Answer Match 82.74%

I have an older machine that originally ran XP. The original hard drive was removed awhile ago, and I am attempting to resurrect it with a 320 GB HDD. I want to install Win10 fresh on it with the boot media, but it doesn't work, no matter what I do. Every time it boots it takes me to the black screen with the blue square logo, but then freezes. No loading circle below it, and it just sits there. I tried both x64 and x32 installs, disabled the graphics card and used the mobo for graphics output, and nothing changes it. How do I go about fixing this?

Link to product info: http://support.hp.com/us-en/document/c00679523#AbT1
Detail on MOBO that is in the computer: HP and Compaq Desktop PCs - Motherboard Specifications, A8N-LA (Nagami2) | HP® Customer Support

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Answer Match 82.74%

Alright so I have a dell inspiron m5010 and it blue screened once then I shut it down and it down and would let get onto it told me to do a disk check and there whats a problem with my hard disk. So I ran a memory diagnostics test and it gave me error code 2000-0151. I rebooted again and got to recovery options and did the dell emergency backup option were it puts everything on my hard drive to a folder and restores everything to factory settings. This now allowed me to sign in and use the computer perfectly fine BUT, it suddenly gave me a windows error message saying "Windows detected a hard disk problem" it then goes on to tell me to back things up. So i move onto the backup process and it fails very single time giving me the backup error 0x80070002. So I attempt to run a disk check again but when I schedule it and reboot it keeps canceling itself. So i did a check using command prompt as an admin and it told me "windows resource protection found corrupt files but was unable to fix them". So them concludes my little problem I have no idea what to do from here the hard drive is not making any weird noises which is always good. What should I do?

P.S I don't want to have to buy a new hard drive.

A:Dell Inspiron m5010 blue screen to error code 2000-0151

The message you get could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems. First, backup any important data that you are able to. Use the methods described in step 3 of Clean Reinstall - Factory OEM Windows 7 and then do the following steps:If you are overclocking any hardware, please stop.

Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

Run all Basic tests with SeaTools: S.M.A.R.T. Check, Short Drive Self Test, Drive Information, Short Generic, and Long Generic. Run the tests for all HDDs.SeaTools for Windows

SeaTools for DOS
If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Che... Read more

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Answer Match 81.06%

Hey I need immediate help!

It's my sis' previously-formatted HP Pavilion dv5201tx! The problem is as the title above. I can go into safe mode. I've used system restore twice. And in Documents and Settings folder I noticed it has:

Administrator
Administrator.computer description name
Administrator.computer description name.000
username1
username2

Is it creating more user folders? At some point Administrator.computer description name.000 wasn't there. Corrupted registry hive? I'm not sure! Restarted many times, used Last known good configuration, and it's still black after the boot screen. Please help quick, she uses it a lot. Thank anybody so much..
 

A:Black screen after boot screen, no welcome screen, no logon screen

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Answer Match 81.06%

Hi, I am having several problems with my computer, wondering if I am infected with something? First noticed the computer running slowly. Then began freezing all the time. Then noticed that when I switch to a new internet page at times I notice a small black screen that will pop-up or flash on the page, but only for a second...almost like you'd get on a "run command" type scrren, if that makes sense. Also, I keep getting a security options failure. It seems this only comes after the computer freezes and I try to hit alt, control, delete to bring up task manager. I have tried to run Norton Anti-virus and spybot. I've used CCleaner to remove unnecessary files/clean. The virus software finds nothing unusual (usually some cookies with tracking, but no virus. Any ideas? Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:54:57 AM, on 8/19/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16890)Boot mode: NormalRunning processes:C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\hp\support\hpsysdrv.exeC:\Windows\RtHDVCpl.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A0... Read more

A:Infected? Blue screen, black screen popping up in background, freezing and slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Answer Match 81.06%

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...

Ideas?

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Answer Match 81.06%

Hello. I am trying to fix an HP G62-367DX Notebook PC.
Operating sys: Win 7, 64bit, AMD Turion(tm) 530II Dual-Core Processor, 4GB, 2.50GHz. I had this laptop since December of 2010 and on June of 2013 is when I used my notebook PC and was initially of no use. I have been working on my laptop on and off since. I am not afraid to open the sucker up and get this thing up and running.

The problem started out with what most ppl call it, the "blue screen of death". Like most ppl, I did ignore the blue screen and did a restart which brought me to the normal Windows screen and then it would start back up just fine. I found this in Device Manager's (Hidden Files):
Non-Plug and Play Drivers
-! ehdrv
-! epfwwfp
-! Security Processor Loader Driver
I am not sure if it has anything to do with what it was the blue screen situation, but I tried searching on the net on what it all meant and to see if I was able to fix it, but before I was able to do something about it, the blue screen kept popping up and it was getting worse.

The problem progressed to where on Windows startup it would just stop there, blue screen would pop up and of course I had to restart it and do an F8 key press for Safe Mode. I had to work on Safe Mode for a good couple of weeks before I can figure out the problem/s. I believe I had went into the system and found out it had something to do with some kind of error... *sigh* I did write it down, but that was like a month ago and I am unable to locate my ... Read more

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Answer Match 81.06%

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

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Answer Match 81.06%

My problem started much like that of Busybee, with files being deleted, orphan files being restored and security something or other, however, after reboot from CD, and running Startup Repair, the tests all appear to be OK, except "Root Cause Found - Volume on disk is corrupt" Result: Completed successfully, Error Code=0x0

At this point the pc goes through the never ending sequence of trying to boot up, black screen then blue screen, etc.

Medion MD8830 Multimedia Home Entertainment Design Centre
Operating System: Windows Vista 32 bit, service pack 2
C:\ 500Gb HD with
D:\ 20Gb restore using 12Gb
2Gb Ram

Disk failure diagnosis test result OK

Most recent change, made a day or so prior to the crash, was retuning digital tv tuner when the changeover from Analog to Digital signal was needed to update channels here in UK. The screen shows "No Signal Analog" at beginning and end of reboot sequence.

The black screen suggests this may be a recent hardware or software issue, and advises removal of any recent changes, but as I cannot get into the system, let alone the control panel, I am unable to remove or disable anything.

Would really appreciate being able to at least recover my files, and as I am unable to access the operating system either by safe mode, safe mode with command prompt, or a normal reboot, would welcome any advice about how I can achieve this.

I have a laptop also running Vista 32 bit if that would be of any help in accessing the files.

Woul... Read more

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Answer Match 81.06%

Hello,

My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

A:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

9 more replies
Answer Match 81.06%

Hello and thanks for reading,

I have a 2 year old HP pavilion dv6 series laptop running windows 7. Yesterday I turned it on and it started normally but when I tried to browse on Firefox it gave me the blue screen (for the first time ever) and it shut down. Fearing I had a virus I ran it in safe mode and started a scan and began transporting my pictures via Dropbox just in case it died on me. Sure enough a weird error message (couldnt figure out what program made the message pop up) popped up saying I had a bunch of urgent viruses.. I didn't click on it at all and before I couldn't think of what to do the blue screen popped up and it shut down. When I tried to restart it the HP splash sign popped up and the screen flickered black and a blinking cursor started in the upper left corner. So this is where I stand now... Black screen with blinking cursor. Set default setting in BIOS (didn't work) and F8 (safe mode) or F11 (system restore) does nothing... The black screen just stays there. Any ideas? Is it a gonner? I'm hoping to get back on and get my pictures if possible. Help please!
 

A:HP Laptop blue screen crash now black screen with blinking cursor

sounds like a bug -click report and ask to move to malware forum
 

1 more replies
Answer Match 81.06%

Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.
 

A:URGENT LENOVO Y460 previously Blue Screen now Black Screen

closing duplicate, please respond at http://forums.techguy.org/windows-7/1117670-urgent-lenovo-y460-previously-blue.html
 

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Answer Match 81.06%

Hello, originally my problem is that my internet browsers (Internet explorer, firefox) can not display any kind of pages because of some kind of virus. Also I had some kind of fake Microsoft Security Essentials (MSE) asking me to download more fake AV's onto my computer but I knew well enough that it was fake so I close it. This also shows up in safe mode. MSE block me from opening things such as iexplorer.exe or sometimes it would say tskmanager is a virus and it wouldn't let me open anything. So eventually I google this up, and I read somewhere that told me to rename hotfix.exe to hotfix1.exe when I run %APPDATA% so the annoying MSE would stop showing up. It also told me to update my Malwarebyte which I still can not do because I still do not have access to the internet. By the way I am using another computer to type this. So again, I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla.exe and run it and reboot my computer, after that I should update my Malwarebyte but of course, I can't do that because after the WINDOWS loading screen, the blue log in screen doesn't show and displays a black screen which flickers sometimes, after a few minutes it would restart my computer. Also same thing for safe mode. Does anyone know what is going on? Did I screw up my computer to badly? Do I need to reset my BIOS? I am using Windows XP if that helps. I also hav ESET smart security on my computer but I can... Read more

A:Computer blue login screen displays black screen after using KillGodzilla.exe

Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?

1 more replies
Answer Match 81.06%

Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.
 

A:URGENT LENOVO Y460 previously Blue Screen now Black Screen

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Answer Match 80.64%

HI guys
 
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
 
Any ideas what the problem could be please chaps?
 
Thanks in advance
 
Tony

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
 
System manufacturer and model?
 
Conditions/events which may have led to this?
 
When did problem begin?
 
Louis

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Answer Match 80.64%

Good Morning,

For the past several months I have been having problems with my HP desktop computer. When my system reboots I sometimes get a black screen with nothing on it or it gets stuck on the windows logo or I get a blue screen with a bunch of writing.

The blue screen tends to happen with the computer goes into hibernation. So I changed my settings to that it doesn't happen but I would like to fix that so that I can give my computer a rest during the time that I'm not using it.

I have checked for malware, viruses you name it... nothing.


HP HPE-180t
Windows 7 SP1
Intel core i7 930 @2.80GHz
9.00 GB RAM
Kaspersky Internet Security 2013


If you need further info please let me know. ;)
ps I had wonderful support several years ago regarding my laptop.. thank you once again :)

A:Black screen, Blue Screen & Stuck on Windows logo

Hello Britt,


Quote:




I would like to fix that so that I can give my computer a rest during the time that I'm not using it.




The best way to do this is to simply turn it off; it will also save on the electricty bills too.
When I am not using my machine, I turn it off, because here in South Australia we have the second highest electricity charges in the world.


Quote:




I get a blue screen with a bunch of writing.




Can you tell us what the blue screen says; usually this is due to a recent hardware or software change; however, in your instance it might be the Hibernation feature that is malfunctioning.
Post back with the information about the blue screen, please.

Kind Regards,

3 more replies
Answer Match 80.64%

ok so i was trying to put some videos onto my blackberry bold and i started to play with my phone while it was attached to my laptop and i accessed my media files with my memory card in the phone and all of a sudden i got a blue screen that said restart your computer and some other stuff that i didnt really understand so i manually pressed the power button until my laptop turned off then restarted it. it rebooted as tho it had been in standby not restarted and all i could see was the windows explorer window i had had opened before the screen and the rest of the screen is black. i guess i could attach a picture if it would help ???? thank you very much for your time

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Answer Match 80.64%

This can happen at any time for me (including when I was re-installing windows in an attempt to fix the problem... did not go well ) but more often than not happens during web-browsing and especially when watching youtube vids. I'm going to assume it has something to do with my graphics card as the blue screen does not actually come up... instead the screen goes black and then I have to restart the computer. Anyways upon boot up and log in I get a windows message that tells me that windows has recovered from an unexpected shutdown ect.. and the numbers are:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: 85AA3510
BCP2: 93218A5E
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

A:BSOD - Screen goes black and upon restart tells me I got a blue screen

Have you activated your Win 7?

Fully and completely update your Win7. Afterwards, I'll be asking you to submit a file which will show me all of the installed updates.

The update procedure will take qute a period of time since you do not have SP1 installed. This means there are updates to get you up to SP1 and then there about 100 updates post-SP1.

UPDATING YOUR WIN 7
1. ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

2. INSTALL CRITICAL UPDATES
Check for Updates (left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the ?Windows is up to date? in center of dialog. until you see that TWICE IN A ROW!

3. INSTALL IMPORTANT UPDATES
Use the ?critical update? procedure until all important updates are installed.

4. INSTALL OPTIONAL UPDATES
Under Optional updates you will be presented with:
a) Microsoft Bing Desktop which is of questionable value
b) a list of about 34 language updates.

You can hide those updates so that aren't continually notified of those updates.
When you click on 34+ optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click... Read more

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Answer Match 80.64%

I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.

Help!!!!
 

A:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\appPatch\drvmain.sdb
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!
 

2 more replies
Answer Match 80.64%

My screen came up the other day blue and saying it was checking disk and that volume was dirty. now the screen is black. computer acts like it is coming up but just sits there. Is there anything I can do?

A:blue screen, ckdisk, volume dirty, now black screen

First, backup your data using a bootable disk (such as a Live Linux or Ultimate Boot CD)
If the scan didn't fix the drive (if the drive is still marked as "dirty") then you'll most likely have to format the drive (and will lose everything if you haven't backed it up).
Then start with these free diagnostics (before formatting the drive):

Quote:




I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.
If you find hardware issues, here's a link to the hardware forums: Hardware Support - Tech Support Forum

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks
If you find malware, here's a link on how to post in the Security Center: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

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Answer Match 80.64%

i am using hp pavillion g6-1301tx, last day i formatted  my windows (win 7 ultimate) so i downloaded all the drivers installed it after when i restarted after installing the graphics  driver of AMD the screen  are showed  driver not properly installed after couple of minutes the screen will be black out and will be back in 4 secthen after couple of minutes the screen will be turned blue with some writing  and it will restart and happen the same process , seeing this i went to safe mode and uninstalled the AMD graphics    then restarted it then there was no screen black outs or blue screen but the laptop was working slow as 512 mb ram but i am having 4 gb ram , i tried to install intel graphics then the answer was this laptop cant meet the requirements. so i tried to install from internet  site of AMD as well as INTEL but no change was done. so i hope there will be a solution for this.

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Answer Match 80.64%

So i was creating paritions on a USB and lost power to my system during this. When i turned the desktop back up and attempted to allow it to normally boot to Windows 10 it came to a black screen with a blinking cursor in the top left corner and does nothing. When i attempt to boot my other OS system that i was partitioning on my usb it comes up with an error: (Wrriten exactly as shown on screen): Intel UNDI, PXE-2. 1 (build 083)Copyright (C) 1997-2000 Intel Corporation This product is covered by one or more of the following patents: US5,307,459,  US5,434,872,  US5, 732, 094,  US6,570,884,  US6,115,776 and US6,327,625 Realtek PCIe GBE Family Controller Series v2.52 (11/28/12)PXE-E61: Media test failure, check cable PXE-M0F: Exiting PXE ROM. - Now i tried another option which was to go into boot options and attempt to boot from the windows boot i had but that is no longer there. I cant seem to boot from the recovery point on the hard drive either so im stumped for options and i really need this  up and working to continue my training im doing. To further add when i brought the computer from PC WORLD they never supplied a recovery disk with the system so they have kinda screwed me over big time. Any help would be grately appreciated

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Answer Match 79.8%

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!
 

A:blue screen of death,black screen,freezing...

6 more replies
Answer Match 79.8%

My laptop is a Dell Inspiron 2600 with XP Professional. The laptop was given to me used, no original cd's or anything, just the machine and power cord, just letting you know that right off the bat as I don't have option to put cd in as I don't have it. The laptop has a XP sticker on it that doesn't state if it was home or Professional to start with. I say all this because I can't tell you if the OS was preinstalled or after market installation. IN case this matters any. I am not knowledgeable about computers without the aid or forums like this, so please know that when offering aid I'll need specifics please.

Recently, my system malfunctioned and YourHighness helped me get it cleaned up. It was working fine for a few days. All of a sudden the Windows Splash screen disappeared and the screen went black. After multiple reboots and selecting Function/F8 eventually the computer would go to a grey screen and then would finish booting fine. This went on for a week or two. Meanwhile, as YourHighness suggested, I bought more RAM as it only had 256MB. I read it can go up to a gig, so I bought (used from eBay) a 512 and installed it. Booted fine (after the black screen issue still) and worked fine. A couple of days later I went to boot it back up and got a blue screen saying "Stop: C0000221 Bad Image CheckSum. The Image MSAN1.dll is possibly corrupt. The Header Checksum does not match the computed checksum". I can not boot to safe or an... Read more

A:windows splash to black screen now blue screen

I would think that your first priority, assuming that your data is safe, is to obtain a means of reinstalling/repairing XP. I mean, that would be my first priority if I intended to run a system with XP on it and I did not believe that the system would run perfectly until I decided to retire/sell/junk it.

So my first suggestion would have been...contact Dell and inquire about recovery/restore CDs for your system.

As for your apparent option of taking it to a shop...that won't resolve the fact that you have no install disks of any type.

I've not ever seen an XP sticker that doesn't indicate which flavor of the O/S is installed.

Louis

1 more replies
Answer Match 79.8%

I read the posting instructions but it's a little difficult for me to run that program because my computer won't actually display anything. But here's what I can answer:

OS - Win 7 64bit

Original OS - Vista Home Premium October 2010

OS is retail upgrade

Hard Drive has been in use since October 2010, everything else is less than 48 hours old.

I haven't reinstalled the OS

CPU - Intel Core i7 2600k

Videocard - BFG nVidia GeFroce GTX280 1GB

MoBo - ASUS P8 H61-M

PSU - Corsair GS600 600 W (48A on 12v if that's relevant)

Corsair 8GB DDR3 1333MHz RAM (2x4GB)

Don't know about system manufacturer, they're different parts. The Case is by NZXT and the 1.0 TB HDD is by Seagate.

This is going to be a bit of a long read so I'll start off by giving the short version of all this.

Here's the short version:

I built this PC yesterday and it was working but couldn't 't display the native (1920 x 1080) resolution. I got "Out of Range" error on my monitor when I tried to change it to any other resolution. I installed an nVidia control program and made a custom resolution of 1920 x 1080. About half an hour later, I got a blue screen. Now when I start it up I just get a black screen, no error messages, just a black screen. It isn't just my own monitor, I've tried it with another fully functioning one too.
And more detail here:

It was all working alright when I first set it up but I couldn't get native resolution for my LG W2240 monitor (1920 x 1080) which displaye... Read more

A:Black screen after Blue Screen, no BIOS, no display

Can you boot into Safe Mode?
Does the system display the Asus splash screen before going to the black screen?

Have you checked to see if the video card has power (the extra power plugs in most cards these days)? Have you checked to make sure the fan is working, and that the video cooler isn't clogged up?

Have you tried another video card? I'd suspect that the video card or it's drivers are your issue. If the system boots into Safe Mode, then I'd suspect the drivers, if it doesn't boot into Safe Mode (so you can see the display) - then I'd have to assume that it's the video card.

See if you can return the video card. If not, then see if you can borrow one from another computer - or buy one that you can return if it's not needed.

Good luck!

1 more replies
Answer Match 79.8%

Hi,

CPU: Intel Core2 QUAD 9300
Motherboard: AsRock x48 TurboTwins
Ram: DDR2 2x 2GB, 800 GHz, brand Hynix
GPU: ATI HD 5770
PSU: Corsair 650 W
OS: Windows 7
Custom build

I installed Civilization 5 (and directX 9 as well because I was asked to during the installation). After few minutes of being in the game a blue screen popped up (I do not know what message was on there). I restarted the computer and system recommended to run the fix mode. I launched it and after a while I was advised to bring the settings back to the restore point. I acknowledged this but then all I saw was a black screen. Since then, after each restart the screen goes black. If I manage to go to BIOS after 5-10 seconds the screen goes black. I cannot even reinstall Windows.

Those 5-10 seconds in BIOS are enough to check the temperatures on CPU and MB: they are around 30 degrees Celsius so overheating is not the problem. I connected the monitor with my laptop and it works, so monitor is fine. There are no loose connections. There is no dust and debris - this system is 2 months old.

Problem might be in the graphics card. Several weeks ago the screen used to go grey after playing Fallout 3 for 10-15 minutes. I disabled the audio on the card and that solved the problem. However, Windows still indicated that there is something wrong with the GPU; on the other hand, drivers were up-to-date.

Can anyone help please? Or let me know what you think might be wrong.

Thanks.
 

A:The screen goes black after previous blue screen (even in BIOS)

Since you are having a graphics issue in both the BIOS startup screen and while Windows is open, it does sound like a graphics card problem and not a driver problem. Do you have another graphics card to substitute for test purposes?
 

2 more replies
Answer Match 79.8%

Hello,
 
My computer is very likely to be infected with malware/virus because it seldom black screen with white words and then computer restarts for no reason. It blue screen'd once. A while ago, I ran Malwarebytes a few times and it detected PUP Files. Malwarebytes removed it each time but it kept coming back. But the last time I ran Malwarebytes, it did not show up again. Symantec Anti Virus could not detect anything. But the computer feels very unstable because the internet does not connect sometimes when the mobile devices have no problems connecting.
 
I hope this problem can be fixed. Thank you for your help!
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.19088  BrowserJavaVersion: 10.40.2
Run by ytl at 13:23:10 on 2013-11-22
AV: Symantec Endpoint Protection *Enabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\Dwm.exe
c:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Windows\Ex... Read more

A:Often black screen, one blue screen, pup detection, most likely infected

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32 more replies
Answer Match 79.8%

Sorry, double posted from clicking twice! Original post: http://www.bleepingcomputer.com/forums/t/515059/often-black-screen-one-blue-screen-pup-detection-most-likely-infected/
 
 

More replies
Answer Match 79.8%

Hello,

I was successfully using my PC for the entirety of this morning. After bumping my desk, the machine shut off as it sometimes does when a cable is loose. When the machine restarted, it allowed me to login and then showed me only a black screen and cursor. Ctrl+alt+del was functional. I tried system restore and system repair, both of which completed but did not have any effect. I was able to access Windows via safe mode. I removed my GPU and connected my monitor to my motherboard. The situation did not change. I attempted to boot without my main drive (SSD) by disconnecting it and turning the PC on. Instead of a login screen, I am now greeted by a flash of a BSOD before the system restarts. After running a couple rounds of startup repair, Windows has declared it cannot resolve the issue.

Any guidance will be warmly appreciated! Thank you!

Edit: after restarting once more, my bios prompted for a boot device and I was able to reach the login screen. I am now back at my original black screen problem.

A:Black Screen Upon Login Evolved into Blue Screen

Can you boot into Safe Mode at the moment? if so, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

9 more replies
Answer Match 79.8%

I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

19 more replies
Answer Match 79.8%

Hello

I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

4 more replies
Answer Match 79.8%

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled
 

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.
 

2 more replies
Answer Match 79.8%

I cant get my computer to boot into safe mode by pressing f8 on startup so I changed the setting in msconfig. The computer turns on but I get a black screen. The monitor was working fine until I tried this.

I have tried windows cd but cannot see any thing on the screen to select repair. Is there a way to remotely change msconfig back? I can access the network through another computer but do not see any options there. I was trying to remove a malware program in safe mode when all this happened.

any help is appreciated.

A:WIndows boot error black screen

Can you boot into BIOS?

Cause if you can, just put in your install DVD and run Setup from that, then see if you can do a system restore or if msconfig runs from cmd (by typing in start msconfig)

5 more replies
Answer Match 79.8%

Turned computer on, and it gave me error 'Unmountable Boot', said it was preparing self repair. Now screen is black and have been for 20 minutes

More replies
Answer Match 79.8%

I'm stumped with this and need help.

I'm running a Dell Studio laptop with Vista (Service Pack 2). I can login normally, but instead of going to my desktop it takes me straight to Safe Mode: black screen with movable cursor and a window that says "Windows Boot Error." No error code.

The next window it gives me asks to scan the hard drive and the file system. If I choose "Yes," it scans, then comes back and tells me there is a hard disk error and I need to download the following updates.

It gives me no list of updates. If I click "Yes" to the download, the window goes away and it does nothing.

If I click "No" on either of these windows, it waits three seconds and then brings the window back up, starting from the "scan hard drive and file system" window.

If I clear the windows, I can use the 5-shift "Sticky Keys" window to get into my Windows Explorer, but only at five-minute bursts at a time.

My system was just purged not two weeks ago of the System Tool virus. Do I have another stupid virus on my machine, or is there something else going on? Thanks in advance.

A:Vista SP2: black screen, boot error

Sounds like a virus to me - none of what you describe sounds like legitimate Windows error messages.

To be sure, please follow these directions to post over in the malware forums: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

If you're worried about your hard drive try this free, bootable hard drive diagnostics routine: HD Diagnostic (read the details at the link)

1 more replies
Answer Match 79.8%

My Toshiba Satillite A205-S7456 with Vista home premium will not boot, when I try it gives me Black Screen and error 0xc00000034 tried safe boot, repair disk nothing works, I need help please.
 

A:Will not Boot, Vista Black Screen error

9 more replies
Answer Match 79.38%

I was having problems booting Windows 7, so I attempted to use the Bootrec.exe tool to rebuild the my BCD. But I screwed that up big time.....

Now I get the following error message on a black screen when I attempt to boot up:

Windows Failed to start. A recent hardware change or software change might be the cause. To fix the problem:

1. Insert your Windows installation disc and restart your computer.
2. Choose your language settings, then click "Next."
3. Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

File: \Boot\BCD

Status: 0xc0000098

Info: The Windows Boot Configuration Data file does not contain a valid OS entry.

As far as I can tell, the hard drive is operational. The BIOS detected it and it passed the diagnostics test.

Could some one give me an easy step-by-step procedure to fix this from the command prompt on my Windows repair disk? I'm confused by the procedures I've seen here.

Thanks,

Here is my Windows 7 info:

Home Premium 64 bit
Original OS
OEM
Age of system and OS installation : 2 years

A:Cannot boot Windows 7 (Black Screen - Boot\BCD error)

One of our experts put together a very nice tutorial for these problems: Troubleshooting Windows 7 Failure to Boot.

3 more replies
Answer Match 78.96%

helo guys i got this problem on windows boot just at the start of xp logo "stop:0x0000007e(0xc0000005,0xf88d018e,0xf8a58850,0xf8a5854c)" ,its in xp professional windows,i need desperate help,i didnt installed anything new but somehow ,m stuck with it

A:blue screen error at boot

Hi there,

More information is needed in order to help you solve the problem. Did this problem all of a sudden started happening? Does the blue screen error come up every time you boot the computer up? Can you even boot into safe mode at all?

One thing I recommend testing the computer hard drive for any errors. Go to a working computer and download the dianostics utility of your computer hard drive. Afterwards, put the program onto a CD and boot it up on your computer. Then follow the on-screen instructions and test your computer HD for any errors.

2 more replies
Answer Match 78.96%

helo guys i got this problem on windows boot just at the start of xp logo "stop:0x0000007e(0xc0000005,0xf88d018e,0xf8a58850,0xf8a5854c)" ,its in xp professional windows,i need desperate help,i didnt installed anything new but somehow ,m stuck with it
 

A:blue screen error at boot

This is very similar to the error you posted several months ago: 0x0000007e(0xc0000005,0xf887018e,0xf8918748,0xf8918444). At that time you were having trouble with an HP driver.

If you are able to start the computer in Safe Mode, look in C:\Windows\Minidump for miniMMDDYY-XX.dmp files (assuming you boot from a C drive). Zip 4-5 of the most recent ones and post here as a zip or rar attachment.
 

2 more replies
Answer Match 78.96%

I run windows xp. I was trying to download pictures on my computer from a disk that I made at a local drug store kodak kiosk when this started. I also found out a couple of days ago that a "friend" was surfing some really questionable sites. The computer was running fine until i put in this disk with pictures. I saved a few to the computer and then it blacked out and a blue screen came up with the following message. Also I tried turning it off and on a few times and it gets to the desktop and as soon as I try to go to the web or acess anything on the start menu, it goes right back to this blue page.

A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you have seen this stop error screen, restart your computer. If this screen apperars again, follow these steps
Check to be sure you have adequate disk space. If a drever is identified in the stop message, disable the driver or check with the manufacuter for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options, such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select Advanced start up otions, then select safe mode

Stop:0x0000007E (0xC0000005,0x00000000,0xF96B57C0,0xF96B54BC)
Begining physical dump of memory
Phsical memory dump completed.

Thanks in advance for the help!

A:Blue Error Screen Comes Up When I Try To Boot

Try running chkdsk.Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After it?s finished it will restart into Windows automatically.

9 more replies
Answer Match 78.96%

I cant seem to boot up my computer at all,not even in safe mode,dont know whats happened,please any advice would be most helpful.
I am using Windos XP Home edition.

The Blue screen error is as follows:

"STOP:C0000218 (Registry File Failure)
Registry cannot load the hive (file):
\SystemRoot\System32\Config\SYSTEM
or its log or alternate.
It is Corrupt, absent, or not writable."

It seems something has corrupted vital registry files, but i get the same error when booting into safe mode, dont know what to do now? possibly a virus ?

please any advice

I do not want to format c

thanks
 

A:blue screen ,cant boot at all error please help!!

You can try to repair XP by putting in the disc and following the screens for REPAIR XP ..
cheers
 

2 more replies
Answer Match 78.96%

I'm trying to help a mate with a PC problem. When starting up it shows the following
PXE-E61 media test, failure check cable, PXE-MOF exit PXE ROM. DISK BOOT FAILURE insert system disk, seems to load OK until loading Windows, then blue screens saying found a problem Windows has been shut down, then goes on to suggest you check memory, uninstall any new hardware or software etc (no new stuff installed). I have installed hard drive on my PC, it showed as unallocated so I ran format and it shows up OK. Reinstalled on other PC, no change. I've run diags on most componants Processor, HD, Motherboard, memory, CD and all have passed. Maxtor diags runs but shows HD is failing, tried a new formatted HD but same problem. Swopped HD cable but still no change. Not sure where to go next, help please.
Machine is a Tiny, Pent4 266GHZ, 120MB Maxtor HD, Micro Star MS6533 motherboard, 512MB mem running XP Home.
 

A:BOOT Error - Blue Screen

Well if you've formated the hard drive that means you have erased everything off it and then it for sure won't boot Windows until you reinstall it.

Also if you are trying to move a Windows XP installation from one computer to another it rarely works and usually blue screens. In those cases you need to use the Windows CD to do a Repair installation of Windows or to format the drive and install Windows.

In the BIOS you also need to make sure the boot order is CD-ROM first and Hard Drive second. Make sure the NEtwork boot option is not in the order or that its disabled completely, the floppy drive doesn't need to be in the boot order unless for a very specific task as the WIndows XP is used to boot and do all the installation procedures.
 

2 more replies
Answer Match 78.12%

Alright, Well I play multiple games and I have the same problem with any game. When I play for like 20minutes or so my video goes insane! It flashes black and completely screen lags, Then it usually pixelates the screen after done flashing. Then after probably another 5 or 10, It will just completely lock up my computer then bring me to the blue screen. This has only started happening since i got Vista, Then I tried to see if getting windows 7 would fix it, But no...

Im pretty sure the problem is that these new operating systems are clashing with my drivers, All drivers are up to date, Hardrive checked, Video card working fine, RAM is all good.

If somone has had this same problem and fixed it some how please let me know.

Computer Specs:

Intel Core Quad (TM)2 Q6600 2.4GhZ
XION 1000watt PowerSupply
9800GT 1024mb DDR3
6gigs RAM DDR2

A:Black Screen And Flashing then Blue Screen.

  
Quote: Originally Posted by HelpMeWin


Alright, Well I play multiple games and I have the same problem with any game. When I play for like 20minutes or so my video goes insane! It flashes black and completely screen lags, Then it usually pixelates the screen after done flashing. Then after probably another 5 or 10, It will just completely lock up my computer then bring me to the blue screen. This has only started happening since i got Vista, Then I tried to see if getting windows 7 would fix it, But no...

Im pretty sure the problem is that these new operating systems are clashing with my drivers, All drivers are up to date, Hardrive checked, Video card working fine, RAM is all good.

If somone has had this same problem and fixed it some how please let me know.

Computer Specs:

Intel Core Quad (TM)2 Q6600 2.4GhZ
XION 1000watt PowerSupply
9800GT 1024mb DDR3
6gigs RAM DDR2


Hi and welcome

I suspect heat. Download gpu-z and monitor. Let us know

Ken J+

9 more replies
Answer Match 78.12%

Hi AGAIN!!

Hopefully my PC will STAY up while I write this .. I have been having some MAJOR probs with the puter just flippin well going to a black(blank) screen .. and then to a deep blue screen .. which displays this jibberish to me ...
Shew .. just had black screen followed by the bright blue screen with the following written on it.

*** STOP: OxOOOOOOD1 (OxE3C83040, OxOOOOOOFF, OxOOOOOOO1, OxBF872BCA)

DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** ADDRESS BF872BCA base at BF872000, Datestamp 41ef5ce 1 - mrxsmb.sys

Beginning dump of physical memory
About a year ago I had the same thing happen .. and .. at the end of the word 'memory' an actual countdown occurred.

As well .. I am being INNUNDATED with this ...
Inside an ALERT BOX named WinRAR self-extracting archive

Extracting ribiva.exe
Extracting ewaf.exe
Cannot create ewaf.exe
Installation progress (the installation bar goes about 3/4 of the way and no further)

=======================================================
The Virus alert reads ..

Obj.name rivia.exe

Container C:\DocumentsandSE..\difavipu.exe

Virus name Backdoor.ranky

Action taken action to the file was denied
I have had this machine IN for repair twice in 2 weeks .. all they have done is clean up viruses and spyware .. and I am totally NOT wanting to haul it back !!!

Any suggestions gratefully accepted .. and WOO HOO I have not gone BLANK & BLUE !! (yet)

Marilynne
 

A:BLACK screen/BLUE screen .. Reboot ??

my suggestion.... buy an antivirus like norton or mcafee and run it on your system ALL the time. Keep it updated on a weekly to daily basis and this is less likely to happen ever again.
 

1 more replies
Answer Match 78.12%

hy
my problem is black screen in access windows 10 or blue screen error nvlddmkm

tnk

A:Black screen or Crash Blue Screen

Please remove all pirated programs and such from your system before we can start troubleshooting.
The Forum Rules is meant for everything regarding piracy
Discussing it,Asking for guidance,Asking for a crack,The use of it,Etc.





4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

1 more replies
Answer Match 78.12%

Hello,
Your member 'noknojon' has been kindly helping me with the removal of the Montera Toolbar.  I am experiencing occasional Blue Screen and Black Screen on start up with only cursor and 'noknojon' has advised me to post in in this Forum with a link back to the previous forum to show all the tests run, logs and work we have done so far. http://www.bleepingcomputer.com/forums/t/498852/montera-toolbar-found-by-spybot-how-to-delete/
 
My pc also Blue Screens when I run ESET anti-Virus on DATA (D:)
 
I have tried to do a Backup using Cobian but it seems to stop. Results below :
 
  2013-06-27 15:50 The log tab has been cleared. The log file with its full content is still available from the Log menu
    2013-06-27 15:50 Preventing the system from entering sleep mode...
    2013-06-27 15:50 ** Backing up the task "BAK_2" **
    2013-06-27 15:50 Counting the files for the task "BAK_2"...
    2013-06-27 15:50 If your unpacker cannot handle the archives created by Cobian Backup, see the FAQ
    2013-06-27 15:50 Starting the Volume Shadow Copy snapshot for the drives: C:\
ERR 2013-06-27 15:50 Couldn't contact the Volume Shadow Copy requester. Please check that the service is installed and running
    2013-06-27 15:50 Changing the backup type to full. Reason: task's first backup
    2013-06-27 15:50 Creating the destination directory "E:\"
    2013-06-27 15:50 The destination... Read more

A:Blue Screen and Black Screen - i may have a virus

I read on the Forum that results should be copied and pasted and not attached, so here are the results of the DDS log which I was advised to include.
 
I am using Windows 7, 64 bit, Service Pack 1, Windows updates up to date on a portable PC.
 
DDS results:-
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16611
Run by les at 15:56:45 on 2013-06-27
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.8096.4968 [GMT 4:00]
.
AV: ESET Smart Security 6.0 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET Smart Security 6.0 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: ESET Personal firewall *Enabled* {4FE52EC8-CB26-1113-0EFE-8842E2773BAA}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\ASUS\FaceLogon\smartlogon.exe
C:\Windows\system32\FBAgent.exe
C:\Program Fil... Read more

6 more replies