Tech Problem Aggregator

error message "cannot copy file. cannot read source file or disk"

Q: error message "cannot copy file. cannot read source file or disk"

How can I work around the following rror message "cannot copy file. cannot read source file or disk". I'm using Windows XP on a Gateway GT 4016

A: error message "cannot copy file. cannot read source file or disk"

Get a new disk or provide a whole lot more details about what you're trying to do and what program(s) you are trying to do "it" with.

1 more replies
Answer Match 102%

Okay, I'm on Vista. I just got a new external hard drive, and was trying to move some movie folders to it. Trying to move a whole directory of similar files, most of them moved without any problem. However, some files would be unable to move. I get a message that says "Cannot read from the source file or disk" and have to skip the file to continue.

After the move of the whole folder was complete, I would try to do it again to the individual files that were left behind - the move would seem to begin, and it would tell me that the file was being moved, but at a certain point it would stop, and give me the same error message again. I would have to cancel the move.

There is nothing obviously wrong with the files. They seem to play with no obvious problems (I haven't watched any all the way through, but skipping around seems to work). I was also able to delete one of them without any problems, as well as to move them to other folders on my hard drive. I just can't seem to move or copy them to the external hard drive. I ran a check disk which did not seem to solve the problem.

Any help would be appreciated, Thanks.

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Answer Match 95.1%

When I use the XCopy command in Windows 2000, I can copy any file I like; however, when I use copy-and-paste or drag-and-drop in either Windows Explorer or PowerDesk, I get the following error:

Cannot Copy File: Cannot Read from the Source File or Disk

I searched the Microsoft Knowledge Base and came up with only one article, Q224378. This article seems not to apply to my situation because it applies to Windows 2000 Server. I am running Windows 2000 Professional with Service Pack 2. I did attempt to install the fix that article Q224378 suggested anyway; but, I got an error message that I was attempting to upgrade a program that didn't exist on my system.

I have also learned that this error applies when copying from either of my SCSI CD-ROM drives, not when copying from hard disks or floppies.

Any Suggestions?

A:[Solved] Cannot copy file: Cannot Read From the Source File or Disk

6 more replies
Answer Match 94.2%

since about 10 minutes, I do get the error-message, "while trying to finish a dowloald and after it reached 100% and tries to write the file on the harddrive"

cannot copy file: Cannot read from the source file or disk

Anyone any ideas what the problem could be? It;s my C drive and everything else works wihtout problems.

OS WinXP Pro


A:Cannot copy file: Cannot read from the source file or disk

What are you downloading with? Do you have any history cleaner? Like HistoryKill or Windows Washer?

2 more replies
Answer Match 94.2%

I got an error message when trying to drag an attachment from outlook to paperport: Cannot copy file: "Cannot read from the source file or disk".
It works fine if I drag from Outlook to my desktop, then from desktop to Paperport. But it does not work from Outlook to Paperport directly.
Can anyone help? Thank you

A:Cannot copy file: cannot read from the source file or disk

Sorry, I can't answer your question directly but as an alternative can you copy and paste using Control + C and Control + V or other method?

1 more replies
Answer Match 94.2%

I have the game 'Crysis' on two backup DVD's. I had to put the installation files in a .rar and split them so I could back it up (I downloaded the game digitally from EA)

So when I insert disk 1 and try to copy 'Crysis.part1.rar' to D:/Crysis (D: is my data drive, C: is strictly the OS and maybe 2 or 3 applications installed on it) it copies most of it, but when it gets to '5 seconds remaining' it comes up with this error. It takes like 6 minutes to copy it and then it errors out when it's almost done! I've tried 3 times and the error popped up every time. The disk is spotless... I mean it looks brand new. Not even a speck of dust or any smudges at all.

Why am I getting this error?? I don't know what to do! If I can't copy it I'll have to redownload the entire 6gb installation package from EA, which will take probably 4-5 hours.

Please help!

Additional file info from within the error window:
"Can't read from the source file or disk."
Name: Crysis.part1.rar
Size: 4.37gb (4,588,544KB)
Date Modified: 11/2/2009 12:25PM

Other additional info:
I am running Windows 7 Ultimate x64
I have all the latest updates via Windows Update
There is only one account on this computer, mine, and it has full administrative privileges

A:Copy File: Can't read from the source file or disk.

6 more replies
Answer Match 92.1%

mugels, thank you

More replies
Answer Match 91.8%

So, I was reinstalling Vista, from a folder on my PC. The folder is on Z:\, and I'm installing to C:\. I installed previously from XP to Vista the same way. This time, I got a disk read error on reboot. chkdsk found a problem, I used /r and let it work. Still got the error. Booted to my Ubuntu drive and opened GParted, where it shows a warning saying it's unable to detect file system, etc.

I'd just like to get some of my files off my C:\ drive, but I am unable to see it from Computer, though I can see the other partition on the same drive. Any tips?

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Answer Match 90%

I'm having a problem "finding" my music files after I moved some files around on the computer between users.

My simple solution was to copy them to an external HD and the re-load them so I searched for all music files then selected all and attempted to copy them to the external HD, but I got an error message: "cannot copy file.cannot read from the source file or disk".

What have I done and how do I solve this?

Thanks for any help or suggestions

A:"Cannot read from the source file" Problem copying multiple files

8 more replies
Answer Match 89.4%

Yesterday when I switch on my computer, it automatic diskcheck on my E disk. I have 3 HDD, which is C: (My main partition, installed Windows on this HDD), D: is for all my game files (Installed games) and E: is for all my music, movies, game installer, software etc.

So back to the point, when I switch on my computer, and get to the "Windows is Starting", and it stuck right there for about 5-10 minutes. Firstly, I have no patient so I restated the computer, and second or third time also have the same problem. So I choose to wait patiently, after 5-10 minutes, it have a black screen for about 1 to a few minutes, then it started the disk check on my E drive.

Once the process started ( I have total 234240 file record as shown on the disk check ) and continue to file record 800, it started to give me message stated "File record segment 800 is unreadable, File record segment 801 is unreadable" and so on, and sometimes it continue to go smoothly without the message, but not long or sooner it will appear again. Almost the whole process I get these message which worried me, and I wonder if my hard disk is failing badly and unable to recover.
It continues to finish the process and attempt to fix the bad sector. And after that it successfully log onto Windows, so I can use it normally again.

But I notice my E: HDD cannot access and the "My Computer" screen is loading very slow, and sometimes goes unrespond. One thing very weird is that after I few hours ... Read more

A:Hard disk is failing? Error message"File record segment is unreadable"

The "File record segment xxx is unreadable" error is an indication of failing hard drive. You should backup the data from this drive before it's too late.

Next, run some diagnostic testing on the failing hard drive; most HDD manufacturers have the diagnostic software available from their website. Software from Seagate will work with most brand.

If this drive would be mine, I'd just get a new one, the drive certainly will not get better...

9 more replies
Answer Match 88.5%

I've tried frequently documented solution regarding FsDepends where
changing the start reg key from a value of 3 to 0.... doesn't work as this is a common symptom to a different problem.

When using partdisk or the disk management gui I get the error message: "A virtual disk support provider for the specified file was not found"
eg partdisk select vdisk file=c:\my.vdh
There are some statements that some Intel Management Control Software might be knobbing this feature... does anybody know what this installation is doing so that the process can be reversed?
Any other suggestions?

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Answer Match 83.7%

I am trying to copy a file from a widows vista machine and getting can not read from the source file or disk error,

I have run chkdsk and found no errors on the NTFS drive e: and taking ownership off that drive.

There are several files on that drive and only one seems to being an issue.

Thank you.

A:can not read from source file or disk error

Hello, chances are the file itself is corrupted bad enough that even though the allocation table has an entry for it, it is really not there (so to speak), thus the error. Run a free data recovery software ( and see if by chance you can get your file back that way.

1 more replies
Answer Match 83.7%

I recently burned a couple of CDS (filled with videos and mp3s) and MADE SURE that they worked properly and were burned correctly BEFORE I deleted the videos and mp3s from my computer. Well, I burned about 5 cds. I was checking over some of the CDs and 2 of the burned CDs dont want to work. I get the following error:

"Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows"
Why am I gettin this? Im POSITIVE that the disk was burned correctly but now all of a sudden Im gettin this error. I got Windows XP SP2, Gateway Computer.

A:Error Message: "Windows Cannot Read From This Disk."

Are they in perfect condition?

2 more replies
Answer Match 83.4%

Hello all. I'm posting here for the first time in hopes someone can help me find a solution to a very frustrating problem. I researched what I could and tried numerous possible solutions, but nothing seems to work.

The Problem
I get the following error during the installation of newer games (i.e. Brothers In Arms: Earned In Blood) "Failed Reading Source File: [DRIVE LETTER FOLLOWED BY SOME RANDOM FILE NAME]. The source media may be bad. If installing from a CD, try cleaning the CD to remove any dirt." This error occurs every time I try to install and at seemingly random points during the install process. One time it will happen on CD1 and the next time it will happen on CD3. I don't appear to have this problem during application software installation as I'm able to install MS Office 2003 without any issues.

System Information (I'm going off of memory here since I'm currently at work.)
Processor: AMD Athlon FX-55
MOBO Chipset: Nvidia nForce4 AMD
OS:XP Professional
Graphics: Nvidia GeForce 6800 (1)
Optical Drives: DVD-ROM (can't remember model), DVD-RW (can't remember model)

I've had this system for about a year now and it was in need of a clean reinstall. I formatted the HDD and installed the most current graphics driver (Nvidia Forceware 81.85), sound card driver, and chipset drivers (nForce AMD edition v. 6.66). I installed MS Office 2003 via my optical drives with no problems. Everyth... Read more

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Answer Match 83.4%

I had posted this in the "Game" section of the forum since the problem appears to be with the installation of newer games, but thought it could very well apply to a hardware issue as well.


Hello all. I'm posting here for the first time in hopes someone can help me find a solution to a very frustrating problem. I researched what I could and tried numerous possible solutions, but nothing seems to work.

The Problem
I get the following error during the installation of newer games (i.e. Brothers In Arms: Earned In Blood) "Failed Reading Source File: [DRIVE LETTER FOLLOWED BY SOME RANDOM FILE NAME]. The source media may be bad. If installing from a CD, try cleaning the CD to remove any dirt." This error occurs every time I try to install and at seemingly random points during the install process. One time it will happen on CD1 and the next time it will happen on CD3. I don't appear to have this problem during application software installation as I'm able to install MS Office 2003 without any issues.

System Information (I'm going off of memory here since I'm currently at work.)
Processor: AMD Athlon FX-55
MOBO Chipset: Nvidia nForce4 AMD
OS:XP Professional
Graphics: Nvidia GeForce 6800 (1)
Optical Drives: DVD-ROM (can't remember model), DVD-RW (can't remember model)

I've had this system for about a yea... Read more

More replies
Answer Match 82.8%


I am encountering this error when copying a large number of files from one external hard drive to another. I have Windows XP. A number of files will copy prior to the error occurring. The error occurs when the copying process reaches a file that my Trend Micro security software had identified as a virus and had quarantined.

Instead of simply skipping the file that cannot be copied and moving to the next, Windows Explorer displays the error "Error copying file: cannot read from source or disk" and aborts the copying process, leaving the copying process only partially complete. Copying each folder or file individually to avoid encountering the error would be very time consuming.

Does anyone have a resolution?


A:Error copying file: cannot read from source or disk

16 more replies
Answer Match 81.6%


I need help with this Diskette issue please. "Diskette Drive 0 Seek Failure"
I've had this problem a few times in a couple of years and I have been able to fix the error by pressing F2 and going to the SETUP. And I've done this with no issues. But this time I thought I fixed it but now I get this new error: "A disk read error occurred Press Ctrl+Alt+Del to restart". After I press Ctrl+Alt+Del it takes me back to the same error massage "A disk read error occurred Press Ctrl+Alt+Del to restart". Need help please. This is a Dell Desktop, Windows XP.
Thank you.


A:"Diskette Drive 0 Seek Failure" Error Then "A disk read error occurred Press Ctrl..."

9 more replies
Answer Match 81%

I am getting the following error when moving files on the same drive or from one to another:

"Error Moving File or Folder
Cannot remove folder (insert folder name here): The directory is not empty."

This is fairly common (once or twice a month) and it occurs usually with folders containing many subfolders when being moved by explorer gui "Move the selected items", or ctrl-x, ctrl-v . Repeated attempts through the same process seems to move the folders, but the errors increase as the concentration of stubborn folders increases.

There are no event viewer logs corresponding to these errors. (eventvwr.msc: system, or application)

I would have thought this would be a common problem, but extensive searches came up with nothing... so either it is rare, untroubling to others, extremely easy to fix, or my search queries suck. =)
I am going to run Checkdisk to make sure all is well there, and I will repost the likely failure.

A:"Error moving file or folder" "directory is not empty" one file left

Occasionally when I am deleting a file, it is difficult, I have to go through process explorer, search for the thread that is strangely(?) associated with that file in explorer (no reasonable dependencies could be linked, nor is the file being viewed), and kill the thread before deletion.

any thoughts?

Thanks =)

3 more replies
Answer Match 80.1%

I just downloaded and installed SteadyState. I locked three users, but when the user logged on, they all got an error message, "Windows cannot copy file (file name..) Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator. DETAIL - The filename or extension is too long. 
I can't find the file that is listed in the error message.
I unlocked the profiles and took off all the restrictions except blocking firefox and netscape. I am still getting the error message. How can I fix this?

A:Error: "Windows cannot copy file. The filename or extension is too long."

We occasionally see this with locked profiles.  When a profile is locked, Windows copies the original profile directory (often c:\users\user.orig) to a temporary location (often c:\users\user).  During the user's session, changes the user makes are written to this temporary location.  When the user logs off, Windows deletes the temporary profile, thus cleaning up his changes.
When you see the warning about filenames being too long when the locked user logs in, the problem is usually that temporary internet files created by Internet Explorer exceed the default 260 character path length limit, so Windows encounters an error when it tries to copy these files to the temporary location.  It's possible that other applications could create long filenames/paths that cause similar problems.
I've been able to solve the problem by unlocking the profile, logging in as the restricted user, then emptying the user's temporary internet files in Internet Explorer.  Then log off, log on as the Administrator again, and re-lock the user's profile.
Hope that helps.

48 more replies
Answer Match 80.1%

Problem: A while ago I emptied the recycle bin. After emptying, a folder remained that had 4-5 files in it. I don't recall exactly what the files were.

I tried to delete the folder, and got the message in the title.

No problem I thought, and I got out a handy file shredder and shredded that file to pieces. It was gone.

Except it's not. When I use CCleaner or other aps to clean my system, the "cannot delete file:..." message in the title pops up.

If I go to the recycle bin and empty it, I get the message. When I look in the recycle bin, it is empty, but if I tell it to empty itself I get the message.

So the folder is in the recycle bin, invisible. It was "shredded", but still remains.

I have entered safe mode, but is still get the message when I try to empty the recycle bin or use CCleaner.

I have read things that reference deleting the entire recycle bin (which then recreates itself), but am not clear on this or if it is a good idea.

My system runs fine, it's just an annoyance.

Any ideas from the experts here (you solved a big virus issue I had a while ago, and this is nothing in comparision, but hopefully somebody has seen this issue before...)



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Answer Match 80.1%

Hi friends,

Suddenly one files has appeared on my desktop which i am struggling to delete. On each action it gives me same error i.e. Cannot delete file: Cannot read from the source file or disk.


If if try to cut/move the file it shows - Cannot move file: Cannot read from the source file or disk.

I have performed following troubleshooting steps
1) CHKDSK on my C: drive, but no luck.
2) Windows repair 'chkdsk /r' but file still exists.

Please help me a way to get rid out of this issue.


A:Solved: Cannot delete file: Cannot read from the source file or disk.

9 more replies
Answer Match 79.8%

This is driving me bonkers and I have almost no hair left. I really hope someone can help.

When I attempt to copy or move a file or folder from my Win7 box to my WinXP (SP3) media server, the operation nearly always fails. Take, for example, my trying to copy the VLC Media Player folder (704 files, 75.1 MB) from Program Files on Win7 to the C: drive on the media server via a mapped drive (X). In all cases, after hanging up at some point during the copy, I get this message:

Network Error
There is a problem accessing X:\<whatever current sub-folder copying is>
Make sure you are connected to the network and try again

I should note here that you only see the message come up if you wait for it (~1 min) after the copy hangs. If you try to cancel the hung copy before the message comes up, you can crash explorer.exe. I must also stress that there are no other access problems on the network. Files on the media server are accessible as expected from the Win7 box. Performing the same copy in reverse ("pulling" the same folder to the XP box from its console instead of "pushing" from Win7) works perfectly. All machines are in WORKGROUP and the same exact credentials are in use on all machines. All machines run the same version of Symantec Endpoint Protection and have firewall rules configured to allow all LAN traffic. All machines are connected through a Linksys SD2005 5-port GB "dumb" switch. Routing/DHCP is provided by a D-Link DI-604. ... Read more

A:Win7 "workstation" to WinXP "server" file copy FAIL

Same thing happens in my LAN between both Seven Ultimate x86 and x64 and a XP Pro SP3 file server, and also no problem copying from a Toshiba U200-182 laptop with Seven Pro x86 (Upgrade disk from Toshiba)to the same xp machine, also note that there is a normal transfer speed between al Seven platforms....

6 more replies
Answer Match 79.8%

I have a big problem here,
I have used my hard disk for 9month,
Yesterday when I watched movie on the half way,
My hard disk suddenly disfuntion,
And I thought my laptop problem due to always lagging so I restart my computer.
But after that I can't read my hard disk (WD)in my computer.
It can read in computer management there.

Ways I try:
1)I try to uninstall and reinstalled again,BUT it doesn't work.
2)I try to unchecked the hide folder and device at view.
3)I try to update the software BUT it still disfunction.
4)I try to use disk management and initialized it BUT there appeared CANNOT INITIALIZED Due to I/O device error.

Any solution for me ?

A:Hard Disk can't read in "my computer ", "initialized",I/O device error

The most usual cause is that the Hard Drive is beginning to fail. Back up your stuff. Go to the website of the manufacturer and test the drive.

8 more replies
Answer Match 79.8%

for example
xcopy /I /Q /R /Y /EXCLUDE:abc.txt+xyz.txt myfolder\myapp*.* destionationFolder
results in
 Cant read File: abc.txt
(the error always list only the file in the exclude list

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Answer Match 79.2%

receiving error "unable to read file" when going into an excel document although the user is the only person with access to that file. He is opening the file in excel this is happening once a week although he goes into the file everyday to update the info. It has happened twice and seemsto corrupt wednesday evening because on a thursday when he goes into the file it shows the above error"

A:Excel error "Unable to read file"

check the "scheduled tasks" in your "system tools" and if that's turning on every wednesday night, turn it off. you may also want to get a hold of Norton System Works, and perform a Window's Scan to find out what's happening and fix it. something like this was happening to a friend of mine and i had to completely format his hard drive and reinstall everything to fix it.

2 more replies
Answer Match 79.2%

Hi all... Recently my laptop's startup kept popping out this message:

Cannot delete file: Cannot read from the source file or disk

It appears few seconds after logging in to windows XP. I think this happened after a registry cleanup from using one of the programs...either ace utilities or Ccleaner...can anyone help me on this? Thanks.

A:Cannot delete file: Cannot read from the source file or disk

Hi lostinspac and welcome to TSF !

Good registry cleaners have a way to restore the changes you made. Try that and see if it helps.

Check the start => all programs => startup folder for related shortcuts, move them to another location and see if it helps.

Go to start => run and type msconfig. Check the items you'll find in the startup tab against bleepingcomputer's database. If you make changes there (and each time you'll make changes there) you'll get a warning about being in selective mode when windows restart. Tick the box and click ok so that it stays in that mode and doesn't bother you again. Make sure you don't untick your antivirus or firewall.

We're not big fans of registry cleaners at TSF. See post #2 here. you don't always know what they do, there's no way they know everything about all entries your programs need and they can do worse than good. Cleaning minor problems in the registry won't speed up your compter noticeably anyway.

1 more replies
Answer Match 79.2%

Why, after a search, when I click on a file and try to delete it, do I often get a msg. saying:

Cannot delete file:Cannot read from the source file or disk

If it found it for the search, why can't if read it from the source file or disk?


A:Cannot delete file:Cannot read from the source file or disk

9 more replies
Answer Match 79.2%


I've got a 4gb pen that i use for school work.

I put a file with images in it and i want to delete it now but it keeps coming up with:

'Cannot delete file:Cannot read from the source file or disk '

I have tried various ways to delete it but still i can't.

Can anyone help me?


More replies
Answer Match 79.2%

Can someone point me in the right direction. I've been searching and attempting to fix this for a couple of days without luck.

My Problem
I have a file that I can not delete. When I try, I get the message "cannot delete file: cannot read from the source file or disk"
The file extension ends with a space and is reported a 0 KB in size.

Here is what I've attempted:
1. Normal delete and well as "Shift+Delete". I get the above message.
2. Tried to scan the file for a virus. Got the error message "Scan was completed with error. Error:The system cannot find the file specified."
3. Virus scanned the folder. Scan completed - no virus found.
4. Attempted to open the file in Notepad by opening Notepad then dragging the file. Got the error message "The system cannot find the file specified."
5. Attempted to create the same file name in the same location using Notepad. i.e. Hoping to replace the file. I got the usual message that the file already exists and I granted permission to replace it. However, I still cannot delete the replaced file.
6. Booted in Safe Mode and attempted to delete. Same result.
7. Ran "CHKDSK" No problems - still cannot delete.
8. Opened a DOS window. Closed Explorer.exe using TaskManager. Then attempted to delete the file in the DOS window. Got the error message "File cannot be found"
9. One post suggested deleting the file in a DOS window but prefacing the file name with "\\?\&quo... Read more

A:cannot delete file: cannot read from the source file or disk

Please refer to this article:

Perhaps it may provide insight and a solution.

5 more replies
Answer Match 79.2%

Hi all. I searched this but found nothing that is the same as my situation or recent either.
I have over 37000 files of duplicate songs I would love to rid my pc of. I did a search using *(2) and all the files show up but i get the 'cannot delete file:cannot read from the source file or disk' error.
I searched duplicate music files this way once before and it eliminated a ton of dupes in seconds but now it wont work.
I have a dual boot system. XP and 7 and since I couldn't get the search to work like xp in win7( every file with a 2 in it in any configuration or location in the file name, dupe or not, was listed) , I copy and pasted the entire music folder(317gbs) to the xp o/s hd and tried the search there and am where I am now. My search page with all the files listed with a (2) and ready to delete...
I haven't tried a safe mode attempt because I have read from many who've tried it didn't work.

It's driving me crazy seeing all those duplicate files just sitting there and I can't delete them!
Please help
Thank you

A:Cannot delete file: Cannot read from the source file or disk

OP wants to know if there is a way to do this in Windows 7.

3 more replies
Answer Match 79.2%


Whenever I try to delete my temporary internet files in bulks or by selecting all then deleting, it gives that "cannot delete file bla bla bla" message. HOWEVER, I'm able to delete them if I delete them one by one (ANNOYING!). I could also delete all the files the other way: choosing "delete files", but that's irrelevant.

I use IE 8, Windows XP SP 3 Media Center Edition.

A:Cannot Delete file: Cannot read from source file or Disk

First off why are you attempting to delete temporary Internet files manually? Internet Explorer has built in tools to make this easy. Windows XP has disk cleanup which also makes removing Temporary files easy.Should those two methods not suit you, I'd recommend this free utility pick what you want, and it will do the rest.The reason you receive "Cannot delete file" is the index.dat file is always in "use" by Internet Explorer and can only be deleted on reboot.

2 more replies
Answer Match 79.2%

Yo. This is my first post lets see what happens...

Here's the deal.

My buddy accessed a shared folder on my PC and uploaded some production tools to it. He uses a MAC.

So now I have this file called "._spooky tambo shake "

The problem is, if I try delete, rename, move, or do anything for that matter to the file I get an error message "Error deleting file or folder: Cannot delete file: Cannot read from the source file or disk."

I've tried using command prompt to delete the file but it doesn't even show up if I type "Dir"

Properties for the file are zero everything.

I've tried a program called KillBox but even that can't do it.


A:Cannot Delete File: Cannot Read From The Source File Or Disk.

But before you delete that we need to know about the file firstIm not sure if its malware or a system file So now I have this file called "._spooky tambo shake " Just want some more info on that file (for a close up) what does the icon look like?On what folder is it located?(And if possible,give us a screen shot of it)Also where did you get this file in the first place?What type of file is it (If you go back to properties)It really sounds to me more likely renamedAlso searched it in the internet,I can't find any info about it

9 more replies
Answer Match 108.78%

as described in the title when i boot my laptop:
i get the "disk read error -> press cntrl alt del to restart" message. I then tried to access the backup partition through f10 only to run into this error "status : 0xc00000e9 Info : an unexpected I/O error has occurred" it seems that it cant communicate with my hard drive.

I read a few other forum posts but didnt see anyone have the 0xc00000e9 error also. Bios boot priorities are in order if that matters.

Is there a fix without having to replace the entire HD and buy a new vista installation(preinstalled w/ no disc in the box).

Im very reluctant to take it to a service center as i can very likely fix it myself (with the help of the friendly people here of course), only problem is im having a little trouble..finding.. my HD in this damn notebook.. heh, ill figure that part out. new to notebook repair.

Thanks in advance. Danny

edit: found the HD, doesnt look like it even uses a cable, just plugs right into what i assume is the mb. dont know if that helps just supplying what i can.

More replies
Answer Match 108.78%

i had a iso file of windows 7 ultimate.
i want to format my i thought of creating a bootable dvd.

but when i was selecting the iso file of windows 7 is giving an error message as "invalid iso file"

can any one help me how to fix this??

A:"invalid iso file" error message in windows 7usb/dvd tool


When are you getting this error message, have you tried to burn the ISO to a DVD?


5 more replies
Answer Match 108.78%

I have a Dell Pentium 4 (1.7MH) running Windows XP SP-2. When I trie and save a file from the command prompt using an application such as a text editor, or word processor (dos based) I received the above message. There is a box (from MS Edit) with buttons "retry" "cancel" "help". I clicked on help and this information was displayed:

Edit is unable to create or access the specified file, which might be due to the following reasons:

» You may be trying to create or write to a file on a drive that is read-only, such as a CD-ROM or a read-only network drive.
» You may be trying to overwrite a file that is read-only.
» You may be trying to access a file that is locked by another user or program.
» You may be trying to read or write to a directory name.

The situation is this: I can only save a file if I rename that file (using save as.) I've made sure that this happens with or without long file names. I've have 3 hard drive installed and the same thing happens on all the drives and in root and sub directories. I've used different DOS based programs in CMD.EXE console including MS Edit; Wordperfect 5.1; and PEDIT (among others) all showing the same behavior.

There is no problem in Windows based programs. I have not changed my environment variables, etc. The behavior was sudden and it's still continuing.

I must rename the file in order for it to be saved, then copy it at the prompt to the file name that I really want. I'... Read more

A:CMD.EXE ERROR MESSAGE "Edit is unable to create or access the specified file"

You need to enclose the entire path and file name in quotes if there are any spaces in the path or file name.

2 more replies
Answer Match 108.78%

All of a sudden I could not find my sent mails in the Sent Items Folder. I looked for help from the forums and got a suggestion to create another profile to test whether I can see my sent mails there. I followed the instructions but there was not enough to lead me through so I don't think I completed creating a profile. Then I got another suggestion to purchase the Registry Booster to clean up my registry. After I did that I was able to see my sent mails again.

However I still continue to see the Outlook Data File Popup with the message "This data file has not been configured. Select an existing file to configure or try the name of a new file to create". After I clicked "OK" then I got another pop up to prompting me to choose a file from the Libraries.Documents directory. I clicked "Cancel" then I got another pop up with "Properities for this data file must be defined prior to use". I clicked "OK" and then I got the Outlook Data File Popup and the same subsequent popups again. After clicking through I was able to start my Outlook but when use the registry Booster to scan I got more error messages. So apparently these errors from Outlook is mucking up my registry. Anyone has any idea about this problem? Please help. Your assistance is greatly appreciated. Thank you. Helen.

A:Outlook 2010 Error message "This data file has not been configured"

Hi Helen,

Firstly, you certainly do not need any registry boosters to solve Outlook data file issues - was this a recommendation made by someone, or was this suggested to you by an automated pop-up? If its the latter, is there any chance you could be infected by some sort of malware?

To solve the Outlook issue, do you know where your Outlook data file is being stored? Can you do a search on your computer for all files with this extension:


Post back here with your findings. Also, can you tell us about your current system : what anti-virus software are you using. I'm a bit concerned about this Registry Booster : generally speaking, in most cases you really do not need/want to be mucking with the registry at all.


9 more replies
Answer Match 108.78%

I am trying to install a C++ Redistributable package and am encountering the following error dialog:

I am also encountering a similar dialog when I try to install the latest Silverlight plugin for IE9.

I'm running Windows 7 Professional, 64 bit.

Can anyone please assist.


A:"Unable to find a volume for file extraction" Error Message

I found one fix:

Update: I was able to figure out a hack to get through. If I enable the UAC, and then explicitly run each program with admin rights, it asks for permission, then the programs run without a hitch.

So... Since I hate UAC, how do I fix this?

Found here: Installers failing... - Tech Support Forum

1 more replies
Answer Match 108.78%

I've seen posts (e.g., this one) about getting the error message "This file is not in a recognizable format" when trying to open files in Excel. Apparently this can occur for various reasons, but an online search didn't turn up an answer for my own situation, so I'm posting the solution I came up with.

In my case, the error message appeared when I installed Excel 2007 on the same machine as Excel 2000 and tried to open 2000. To eliminate the problem:
Close Excel.
Go to Documents and Settings > Application Data > Microsoft > Excel > XLSTART. The folder contains a PERSONAL.XLS and PERSONAL.XLSB file.
Assuming Office 2000 and Office 2007 have been installed in separate directories in Program Files:
- Move the PERSONAL.XLS file to Program Files > Microsoft Office > Office > XLStart
- Move the PERSONAL.XLSB file to Program Files > Microsoft Office 2007 (or however it's named) > Office 12 > XLSTART.
Don't just copy the files--move them. The original folder should be empty.
Restart Excel 2000.


A:Solved: Excel error message: "This file is not in a recognizable format"

Thanks for that, but Microsoft recommends you do not have two versions of Office installed on the same computer - then the error would not occur.

2 more replies
Answer Match 108.36%

I am still using Excel 97 on Windows XP. I have been keeping a daily log in Excel for two years now. Yesterday I tried to open the file to make an entry and I received this message; "2006-07 Log book.xls: file format is not valid." Any idea what could have happened and how to retrieve the file. I checked all the forums I could find on the subject, but none helped. I have a lot of valuable info in that file and would sure hate to lose it. Thanks for any help.


A:Solved: "file format is not valid" error message

9 more replies
Answer Match 108.36%

Dear Fellow Members,

It has been some time since I have been able to get back on line, even briefly. Let me begin with a description of the circumstances which prompted this post.

I received a series of 32 .rar downloads (made using a good, high speed connection and under optimal conditions), which contain what I believe is a full DVD (sent as an .iso file) of a cultural event from the person who made the recording, of an event in which he was a participant, and for which he owns the rights. This does not relate to any sort of illegal file sharing.

When I tried to extract the .iso file, the file extracts fully and (apparently) completely (the counter goes up to 100%), but at the end (only after the file has extracted 100%) I consistently received the following WinRAR error message:

"CRC failed in the encrypted file xxx.iso (wrong password?)."

The password was correct (I have had experience that when the password is actually incorrect, the opening sequence will not initiate in the first place); the resulting .iso file (saved because I asked WinRAR to "keep corrupted files") is the full size of the file which was sent. According to what I have been able to read on line (and, again, from past experience), WinRAR should be able to indicate which of the files is corrupt during the extraction process (I have subsequently tested the archives several times in an attempt to find what is wrong), but no problem with any of the files has been i... Read more

A:WinRAR Error Message "CRC failed in the encrypted file"

CRC error means that the file is unreadable and or corrupted, probably just the last tidbit. You can try to open the ISO file with MagicISO but if Alcohol didn't open it, this probably won't either.

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Answer Match 108.36%

I'm using version 2004. A friend sent me two files (generated by someone other than him).
When I tried to open the files in version 04 (which is what I use)... I've got the same error message (drawing file is not valid).

Any help would be appreciated. Thank you.

A:Solved: Error message: "drawing file is not valid"

Hi LesageJo, and welcome to TSG.

There is no guarantee I will have an answer, but it would help if you told us exactly what software you are using. A version number, without a name doesn't help us much.

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Answer Match 108.36%

My laptop isn't starting, I get the blue screen with the following error message:

Stop: c0000218 {Registry File Failure}
The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate its is corrupt, absent, non writable

I've had a look through some related posts here and tried:
-starting using the last working configuration settings - No Effect
-starting in safe mode - No Effect
-booting from the original Windows XP CD and in the recovery console running the chkdsk /r command - currently 3hrs in and at 65% complete

Hopefully this will work, however if not I am going to try the manual steps guide written by poolboynatur (

My questions are:
1)I don't know if my Windows XP Home edition is OEM Installed, if it is will this stop me being able to perform the manual steps in the guide?
2)Will following the manual steps to recover route delete any of my personal files/folders/pics?
3)I'm concerned about all my personal files/folders/pics etc being deleted or overwritten, obviously I can't start my laptop to access them now to perform a backup to external hard drive, is there a way of performing a back up before I do any of the manual steps to recover?

Thanks in advance

A:Error Message "STOP: C0000218 (Reg File Failure)....."
A necessary Registry hive file couldn’t be loaded. The file may be corrupt or missing (requiring either an Emergency Repair Disk or a Windows reinstallation). The Registry files may have been corrupted because of hard disk corruption or some other hardware problem. A driver may have corrupted the Registry data while loading into memory, or the memory where the Registry is loading may have a parity error (turn off the external cache and check the physical RAM).

0xC0000218: UNKNOWN_HARD_ERROR {KB 156640} Win NT, Win 2000

How to Recover from a Corrupted Registry that Prevents Windows XP from Starting {KB 307545} Win XP (includes error messages that \WINDOWS \ SYSTEM32 \ CONFIG \ SYSTEM or \WINDOWS \ SYSTEM32 \ CONFIG \ SOFTWARE is missing)
How to Troubleshoot Registry Corruption Issues {KB 822705} WinNT 4.0, Win 2000, Win XP Pro, Server 2003 (computer will not restart due to corrupt Registry hive)

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Answer Match 108.36%

I'm trying to repair Windows XP on my laptop (because I got the blue screen of death and a bunch of my drivers don't work) by booting it from the original Reinstall Service Pack 1 disk that came with my laptop. I click setup, and then repair, get partway through and get the "files asms needed" message.

I tried this fix, which was posted on one of these forums previously:
"The machine is not communicating with the CD-ROM.
When the message appears, type: Shift+F10 to enter a command session.
Type: regedit.exe at the prompt.
Highlight the HKEY_LOCAL_MACHINE entry.
Go to the File menu and choose Load Hive.
Then, load %Windir%\System32\Config\System.sav
Give it a short name that you will remember, like "Test".
Then, find this key:
Do the same for ControlSet2 and any other numbered ControlSet keys you see.
Exit regedit."
I do the first five steps, no problem. My problem is that when i look for the key, under ControlSet001, there is no such key -- no control or class folders, just a services folder. I make the changes under controlset002 and 006, then exit regedit. The error message remains. I click Ok and nothing happens. I click "cancel" and it gives the setup a fatal error. I've also tried changing the drive to d:/ or e:/, with no luck.

Help! How do I get past this?

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Answer Match 108.36%

When I try to move a folder into another folder (sub-folders into the main "MY DOCS" folder, I get the error message: "The action can't be completed because the folder or a file in it is open. Close the file and try again."

NO, no other folders are open; went to task manager and made sure. No backup running. I've tried a web search others have had this issue. The suggestion was to empty the temp folder, but this didn't help.

Any advice? This happens for ANY folder I try to dump into the main one.

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Answer Match 108.36%

I am using Excel 2007 on Windows XP. I have been keeping a daily log in Excel. Yesterday I tried to open the file to make an entry and I received this message; "Expense.xls:: file format is not valid." Any idea what could have happened and how to retrieve the file. I checked all the forums I could find on the subject, but none helped. I have a lot of valuable info in that file and would sure hate to lose it. Thanks for any help.

For ur Refernce, am attaching the file.

A:Solved: "file format is not valid" error message in excel 2007

10 more replies
Answer Match 108.36%

Hello Toshiba support

I have a Toshiba Satellite SA60 - 122 MODEL NO. PSA60E - 09505XPT and I need to upgrade its BIOS

I went to and choose "Archive" (see screenshots attached for all options), and it returns 2 results... both give

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

Direct link for

Is there a problem with your server? Can you fix it so I can download the file?

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Answer Match 108.36%


Every time I download a winamp skin from their site it comes up with the error message stated in the subject after it has downloaded 99% of the file!

When downloading, the file is temporarily placed in here:

"C:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.IE5\6j8XMZO1\filename"

Is it just because I am not logged in as an administrator, or is it something else???

How can I overcome this problem???

Cheers )


A:Error message "Access to the specified device, path, or file is denied" when download

It is indeed probably because you are not logged in as the Admin. When you download skins for Winamp, they self extract and install to the proper directory. Sounds like the skin is coming down OK but when it goes to extract and install, it stops as you don't have access.

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Answer Match 108.36%

I have had my vista pc and my windows 7 (basic) net book setup to let me share files (through an Netgear DG834PN Route) for around 18 months with no problems.

However as of 3 days ago I can no longer do this and non of the network tools can fined or solve the problem. I can uses the internet though my rooter, see my vista pc on the network as well as the media streaming (windows one) thing.

I can also access my net book hard drive from my pc no problem and transfer/delete files as well?

When I do try to connect the following error message is given:
"Error code: 0x80070035
The network path was not found"

How can I fix this?
P.s. I know windows 7 basic has not create home group ability, but it worked with the one I made on vista. I can not afford to upgrade my copy of windows 7 so that is totally out of the question.

P.p.s I am a dummy at this stuff.

I have tried Enable NetBIOS over TCP/IP, no joy!!

A:network error message: "Error code: 0x80070035". No file shareing help

Welcome to SF,

Firewall might be the problem, you'll have to configure it to allow access to "trusted zone".
On some Firewalls or Security Software you might need to completely uninstall them.

1 more replies
Answer Match 107.94%

Whenever I try to open one of my "Quark" files, I get the following error message: "Bad File Format [-70]". Does anyone know any tricks on how to recover this file, or is all hope lost in this case? I've done a little research, and the concensus is that this is possibly a serious error message, with little to no hope of recovery. I just wanted to know if anyone else has come across this, and if so, what you did to fix it, if anything. Thanks guys!

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Answer Match 107.94%

I am experiencing a problem that only recently started occurring. While connected to the internet, it works fine for the first 2.5 hours. After that time my internet connection dies, and when I click on my wireless adaptor utility to check the status I get the following message: "The IPHLPAPI.DLL file cannot start - Check the file to determine the problem." - and can no longer connect to the internet unless I reboot. Each time I do reboot, however, it is fine for another 2.5 hours and once again the internet connection dies.

I have tried removing and reinstalling my network adapter and software (Syntax USB-400), renamed and reinstalled IPHLPAPI.DLL, scanned my system using SpyBot, Ad-Aware and Norton Antivirus (which are all up to date) and found nothing wrong. I have also followed the suggestion in the MS support link article 823256 which pertains to this issue (although the 'symptoms' in this article refers to 'installation of MS broadband networking hardware') but this has not helped either. It reacts as if there is a set timer causing it to crash every 2.5 hours. Otherwise the system functions perfectly. Is there a resolution anyone can think of that I may be overlooking?

Please advise as this issue is becoming very frustrating.

Thanks in advance for your assistance.
My system specs are as follows:

Host Name : DELL
Domain : MSHOME

Model : Intel(R) Pentium(R) II
Speed : 333MHz
Performance Rating : PR400 (estimated)
Typ... Read more

A:"Iphlpapi.dll File Cannot Start" error message

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Answer Match 107.94%

I have 3 HD's running. Two (NTFS) internal and one (FAT32) external.

A 300GB (NTFS) with about 14GB of free space.
A 60GB (NTFS) with 9GB of free space.
A 160GB (FAT32) with 149GB of free space.

I am getting this error message while trying to transfer a 4GB Movie from the 300GB HD to the 160GB HD saying "Error copying file or folder, There is not enough free disk space". Obviously there is enough disk space on the target drive for the movie but for some reason or another it doesn't think so. Windows also recognizes that there is the correct amount of space available, it only says there isn't when I try to transfer.

I tested transferring with other files and it works fine, its just that file. I also tried transferring it to the 60GB HD and it worked without any problems.

My questions are:

Is there something wrong with the file?

Is it that there isn't enough room in a temporary folder for it to transfer a file that big?

Is it the fact that they are different file systems?

Is there something wrong with my HD?

Or is it something that i'm not thinking of?

Thanks for your help. Sorry if this post is in the wrong section, I thought it was the most appropriate.

A:XP "Error copying file or folder" message

Thankfully you didn't try "moving" it, sometimes from doing this it vanishes from the source (as wanted) and never gets to the destination (due to out of memory error)

I've seen this myself, it's to do with system resource on your PageFile amount of Ram being used and the CPU coming in trying to process it all.

In most cases I have run CCleaner first then copied the large file(s) across without fuss.
It's just all the temp files together and Windows thinking that memory is low when it's just the processing of this memory in a temporary location (being %temp% usually)

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Answer Match 107.94%

Quark 5.0 "Bad File Format [-70]" error message. Whenever I try to open one of my "Quark" files, I get the following error message: "Bad File Format [-70]". Does anyone know any tricks on how to recover this file?
Please help

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Answer Match 107.94%

Windows 7 Professional Dell Vostro Desktop

In short, paint is refusing to open a file and it's baffling me.

The file is a 14400 x 9662 8.62 MB black and white cemetery map saved under the .jpg extension. We have a bunch of other maps that are exactly the same setup; .jpg extension, black and white, and roughly the same size (some are larger some are smaller). All of the other maps open in paint perfectly fine, and - additionally - they open properly in every other picture viewing software we have. The reason we like paint is because it's black and white and basically all we are doing is typing names into boxes and drawing lines here and there; it's extremely simple and straight-forward, and, until now, has worked exceedingly well, and it's free.

The file is not corrupt. It opens properly in all of our picture viewing software. I have tried resaving it as .jpg, .png, .tif, and .gif in ms office picture manager and windows photo viewer to no avail. I have even tried importing the picture into MS Word, then copy and pasting the picture into a blank MS Paint window. From that point we can view and edit as needed as though the file had been opened properly to begin with without even experiencing lag. Then I can save .jpg, .png, .tif, .gif, etc. (in order to use the .bmp extension without quality loss it winds up creating a HUGE file that paint won't open anyways. so .bmp is out). Then after paint itself has resaved the exact same file to a file... Read more

A:"Paint cannot read this file. This is not a valid bitmap file..."

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Answer Match 107.52%

Hi all

I'm having problems with the above error which pops up everytime I restart and periodically. I have ran AVG anti virus successfully and also SpyBot SD which removed all found problems (had to run it in safe mode to remove one issue). My HijackThis log is below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:34:51, on 14/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\InterVideo\Common\Bin\WinRemote.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Progra... Read more

A:Need Help with "Windows - No Disk" error, log file included

Run HijackThis and click on "Config" and then on the "Misc Tools" button.
If you're viewing HijackThis from the Main Menu then click on "Open the Misc Tools Section".
Click on the "Open Uninstall Manager" button.
Click the "Save List" button.
Copy and paste that list here.

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Answer Match 107.1%

I have a Windows XP '98 Desktop with 256 MB.
Could not open a PDF document (3446KB) which had error message: "There was an error opening this document. A file I/O error has occured" Please advise how to repair this PDF document, Thanking you!

A:How to repair PDF document that has an error message " A file I/O error has occured"

Does your version of Acrobat reader or pdf reader support the document's format?
Can you attach the pdf file to see or does it contain sensitive data.
Have you googled for this error?

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Answer Match 107.1%

One of my users is having this issue. She is is using Windows 7 Pro x64 bit with Internet Explorer 11. Everytime she tries to access a specific website IE stops working and gives the following error message:
create file mapping failed (6), wc_registry_mmap_name
No one else is having this issue when visiting the same website on their computers, it only happens to her. I reset IE's settings on her computer but that didn't fix the issue. I can use a different web browser on her computer to visit the website, so I
know the website isn't the problem. 
Any help would be greatly appreciated. Thanks!

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Answer Match 107.1%

Hello all & Happy New Year
I would like to eliminate this annoying error message "another program is currently using this file" that pops up when I try to open some programs. One of which is Act 2000 a database program, this particular program also doesn't shut down properly. I also get this error message occaisionally when I open these programs - Calyx Point & Mozilla Firefox, however with these it is not every time as with Act.

A:Error message "another program is currently using this file"

I've used ACT and have experienced it's bugginess first hand. Can't really help you with your problem, but did want to let you know you are not alone and also ACT doesn't give much (free) Tech Support. However, they do have some FAQ's on their web-site, so it might be worthwhile to try there.

3 more replies
Answer Match 107.1%

I'm getting the error message "This file does not have a program associated with it for performing this action.
Create an association in the Folder Options control panel" whenever I try to open anything.

I'm not able to open any applications. I can open my computer and those folders but can't open any files inside them.
The only thing I can open is the internet and I did that by typing the site url into the run box.

I had that stupid xp anti virus 2011 on my computer and was trying to remove it
but I goofed in the registry editor and deleted something I shouldn't have and that's when the trouble started.

Now when I try to open the registry editor, I get the message that says "Windows cannot open this file.... to open
this file windows needs to know which program created it...."

Can someone tell me how to fix this so I can open all my programs normally again?

A:"file does not have a program associated with it" error message

Hi zoel_222 and welcome to TSF.

Firstly we need to fix your ability to reassociate file types for programs. Please follow this link for File Association Fixes for Windows 7. You will want the EXE one.


To fix the association for a particular file type:

1. Download the corresponding fix from the above table. (Use Right-click – Save as option in your browser to download the fixes.)

2. Unzip the file and extract the .REG file to Desktop.

3. Right-click the REG file and choose Merge. Alternately, you can open the Registry Editor and then using the Import option from the File menu, to merge the REG file contents.

Note that you need to be an administrator to apply these fixes.

Then, you will need to start a new thread in the ' Virus/Trojan/Spyware Help' section and give then all the details they require to help you.

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Answer Match 107.1%

When one of the programs I use tries to generate a particular PDF report, I get this error:

"This file does not have a program associate with it for performing this action. Create an association in the Folder Options control panel"

At the top of the window showing this error message it shows:


I've gone to the control panel and the .pdf file is associated with Adobe Reader. There is obviously something I am missing.

A:Error message: "This file does not have a program associated with it..."

Right click the file and choose Open With... Choose Adobe Reader from the list Put a check box in always associate this file with this program. You can also open Adobe Reader choose File/Open and browse to the downloaded file.

6 more replies
Answer Match 107.1%

OK, this is going on the last 1-2 days. I have a normal internet connection, and the pc seems to run normal, BUT:
I open a Word file, I write for about 1 hour (during which time I can save text) and then I get a message saying "Word cannot save file - wrl (some numbers) error"... and then a txt file is created in My Docuents, that contains only ???? And then my work is just gone... (for now I close Word and save my work in a flashdrive every 5 minutes...)
I have F-Secure software, a legal one, it did not find any virus or spyware. Help please!!!!
PS. I own an Acer laptop, and run XP.

A:Help! I keep getting a message "Error - cannot save file"

in Word go to Tools/Options/Save. Make sure Always create backup copies is unchecked as well as Allow Fast Saves. If this still fails, then go to Start/Run and type appwiz.cpl. In Add Remove Programs. Highlight the Office program and hit the Change button. Choose to Repair Office. If that still gives you problems then choose to Uninstall Office and then reinstall it.

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Answer Match 107.1%

Hi, hope someone can help with what may in fact be a simple problem...

I am trying to upload a Torrent file into Azureus, and each time in the 'make torrent' process I am prompted to 'browse directory' and choose the file, I click 'next', and get a message in red type that says 'invalid file'.

This is my first attempt to do this, I am a little confused so please be gentle with me and treat me like a 'newbie' if I ask dumb questions...

Should I be attempting to select the 'little yellow folder' i.e the file I originally downloaded, or the torrent file with the little blue frog at this point in the 'make torrent' process? I get the error message when I try to select the little yellow folder, yet when I 'browse' at this stage in the 'make torrent' process it does not offer me the opportunity to select the 'little blue frog' (even though I know the 'little blue frog' torrent file is sitting in 'my documents'!) I even tried to drag the little blue frog from 'my documents' and drop it into the 'make torrent' bit of luck.

I would really appreciate some help- I don't want to be the kind of guy who helps himself to torrent downloads without uploading anything! Thanks in advance.

P.s (edit) Oh dear... it has just dawned on me that the reason there is a little blue frog in 'my documents' is that I have already create... Read more

A:Solved: "Invalid file" message when trying to upload Torrent file...

Hi, TSG Rules do not allow anyone to assist with filesharing apps> however, we'd be glad to help you remove any, and clean up your computer if you feel it may be running some malware...

Seems that you have fixed your problem, so I will Close this thread...

1 more replies
Answer Match 106.68%

I do not know what I did. When I opened a message it open it "Message"; now it opens in "File". How can I get it back to open in "Message"?

A:Outlook 2016 - Message opens in "File", not "Message"

If you minimized the Ribbon, this caused it. Open a message and maximize the ribbon.

1 more replies
Answer Match 105.84%

This looks to be a tricky one. I have two PC's running windows 7 Pro with SP2. One can detect and run Canon Toolbox for scanning, the other does not. When running it states error "Unable to open Twain Source". I have not been able to identify the reason why the windows 7 installation runs differently. I have re-installed the windows 7 (upgrade/repair) on the PC that does not work.

I have read forums that recommend adding a system variable to the path. This does not work. I have tried to compare paths, setting, etc between the machines yet they are the same (at least so far).

Windows scanner and camera properties (c:\program files\windows photo viewer) shows the scanner (Canon 8400F). I ran diagnostics and scanner executes successfully. I select scan profiles and it states "No scanner detected". This is puzzling.

I worked with Canon to delete driver, and re-install (after reboot of course). Re-installed Canon tool box 4.9, the driver is for the windows 7 64 bit. Those seem to install correctly. There seems to be some issue with windows 7 as it seems to see a scanner until you run and then it cannot detect it.

It has puzzled Canon, nothing in the forum so far has a solution and I am puzzled as I have spnet many hours on this. Yet it works on one machine but not the other. I have been un-installing several applications but nothing seems to be in conflict. The driver is shown as installed and ok in device manager.

I hope this is enough information to... Read more

A:Canon 8400F - "Unable to open Twain Source" error message

I can fully relate to the problem of installing the train driver for the Canon 8400f scanner. I suddenly found my scanner not working and spent hours trying every idea I could find on the Internet without success. I tried loading and using the scanner on an old XP computer and it worked fine so I knew the scanner wasn't the problem.

I decided my problem somehow involved Windows 7 software. I downloaded and installed all of the upgrades from Microsoft, including over 40 optional ones, and after this the scanner worked fine. I've no idea which of the many upgrades solved the problem as I didn't install them one at a time..

Judging by posts on the Internet many have had or have this problem so perhaps my solution may be of help to others.

1 more replies
Answer Match 105.84%

I'm trying to install Windows 7 64bit to HP dc7800 Ultra slim desktop PC from USB flash drive (since PC hasn't got CD/DVD drive). At the partition selection step I get message "Windows cannot copy files to this disk".
I've already googled a lot and read this forum topics, but still can't overcome this issue.

I've tried the following:
format HDD and create partition table with DISKPART via win7 disk command promt,
format HDD and create partition table with GParted (creating to primary patition: ~50 GB NTFS '"WIN7" and ~100 GB NTFS "DATA",
wipe all data from HDD writing random data,
create bootable USB flash with different tools (Windows 7 USB/DVD Download tool, Novicorp WinToFlash),
memtest86+ both operating memory modules (2 x 2GB) for 6 passes,
leave only one module connected to motherboard (with each),
reset CMOS setting in 3 ways (via BIOS, removing power cable and CMOS battery, pushing CLR_CMOS button on motherboard),
set HDD as the first boot device
but nothing helped.

I've searched in BIOS for different HDD emulation modes (AHCI, IDE), but the only present setting present:
Storage -> Device Configuration -> Hard Disk (SATA0):
Emulation type: Hard Disk, None,
Multisector Transfers: 8, 16, Disabled,
Translation Mode: Off, Automatic, Bit Shift, LBA Assisted, User.

What can I do? Your help is appreciated.

Tried removing USB flash key and refresh the partition list in partition selection menu. Didn't help.
... Read more

A:Yet another "Windows cannot copy files to this disk" message

Work through these steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums

9 more replies
Answer Match 105.42%

Just recently every file I try to download either in IE9 or Firefox 6.0 gets deleted as soon as the download completes. In IE9 I get the message "<filename> contained a virus and was dleted". In Firefox there is no message but the file is not in the destination folder.

I did have AVG 2012 installed on hte Windows 7 partition but I uninstalled it as well as Zone Alarm and replaced them with Kaspersky Internet Security 2012. But the problem still persists

However if I switch to my Windows XP partition I have no problem whatsoever. I have AVG 2012 and Zone Alarm on this partition.

I do not want to have to spend a whole day reinstalling Windows 7 plus all the other application software. Can anyone out there please help.

A:All File Downloads Fail with message "File contains virus"

Quote: Originally Posted by sdatoo

Just recently every file I try to download either in IE9 or Firefox 6.0 gets deleted as soon as the download completes. In IE9 I get the message "<filename> contained a virus and was dleted". In Firefox there is no message but the file is not in the destination folder.

I did have AVG 2012 installed on hte Windows 7 partition but I uninstalled it as well as Zone Alarm and replaced them with Kaspersky Internet Security 2012. But the problem still persists

However if I switch to my Windows XP partition I have no problem whatsoever. I have AVG 2012 and Zone Alarm on this partition.

I do not want to have to spend a whole day reinstalling Windows 7 plus all the other application software. Can anyone out there please help.

Can you take a screen dump of all your task manager processes that are running and post here. ta.

4 more replies
Answer Match 105%


I am in desperate need for some assistance. My laptop recently has been giving this message before reaching the desktop: "A disk read error occurred. Press ctrl+alt+del to restart. I have tried restarting multiple times (including manually restarting), but I ended up receiving the same error. My operating system is Windows XP.

What can I do to approach this problem? I would be very grateful for any assistance.


A:Solved: Desperate need for assistance for error message: "A disk read error occurred.

16 more replies
Answer Match 105%

I can't copy or cut and paste anything from my HDD onto my external drive; I get the error "Cannot read from the source file or disk." How do I fix this? Someone told me my HDD is probably dying, but I'm hoping there's a way around this

A:Cannot read from source file or disk

7 more replies
Answer Match 105%

Right, I created the EICAR test file to see if my antivirus is working. However, I can't delete that file now. It gives me the error "Cannot delete eicar: Cannot read from source file or disk". I can't move or rename or do anything to this file! It's stuck on my desktop.

I've tried restarting in safe mode, using Killbox, etc. None of that worked. I used "chkdsk" at the command prompt, restarted, still didn't work! Asking the techs now........

Please any help is greatly appreciated.


A:Cannot read from source file or disk

7 more replies
Answer Match 105%

I uninstalled Vampire The Masquerade Bloodline and now in my start menu it left the Vampire folder and I can't delete it. It says Cannot delete file:cannot read from source file or disk. Any help would be appreciated.

AMD AnthlonXP 1600+
Windows xp Pro

More replies
Answer Match 105%

I have 7GB Iso File in C and when i try to copy/cut it to the D i got this message:
Can't read from the source file or disk.

What's the best solution ?

A:Can't read from the source file or disk

Does the file transfer start ? or are you prompted with the error straight away?.

7 more replies
Answer Match 105%


Since yesterday, I've been getting the 'Can't read from source or disk' error when trying to move a .BIN file (252kb size) from my E: internal hard drive to any other internal or other external drives.

Unlike the other problems I've seen when searching the forum, the file I am trying to move CAN be renamed and deleted. Problem is, I can't open or move it. Attempting to open the .BIN file with notepad will give me the 'cannot open the ~ file. Make sure a disk is in the drive you specified' message.

I have tried the dskchk and it did not work. It seems the problem lies within that file and not the drives because every other files were transferred successfully.

I would be appreciated if anyone have a fix for this.

A:'Can't read from source or disk' error message.

Welcome to the Seven Forums.

Personally, I would do an offline scan first:
What is Windows Defender Offline?

If that comes back clean, then try unlocker to move the file - but see the bottom of this post first:
Two TEMP Folders

1 more replies
Answer Match 104.58%

This problem is making me crazy:

I am trying to copy some files to a CD Disk, so that I can open them on a different computer. I have put a disk in the drive, highlighted the file, clicked on "send to", and I get the message: "Please insert a disk into Drive E (or F, whichever I happen to try it with)".

The drives won't recognize that there is a blank CD. If I put in an audio CD or a DVD, it recognizes it, and plays it fine. It's just the blank ones that are giving me a problem. I have tried several different brands of CD . . . same result . . . "Please insert a disk into drive".

Does ANYONE have a remedy for this problem, or a suggestion? Any help will be appreciated.

FYI : My computer is a Dell 8300, running Windows XP. My drives are an NEC CD-RW and a Samsung DVD-ROM.

A:Can't Copy to CD . . "No Disk In Drive" Message

Stupid question.
Are you putting the blank CD in the NEC device?

Open "my computer".
RIGHT click the NEC drive
Left click "properties"
Left click the "recording" tab.
Is the box "enable recording on this drive" checked?

When did the problem begin?
Can you associate the onset of the problem to the addition or removal of hardware or software, to include an update to Windows or your antivirus program? Have you run a registry cleaner recently? I am NOT suggesting that you run a reg cleaner.

Have you EVER been able to burn files on this computer, using this NEC drive.

Basically, to be successful, you need the correct combination of burner / device, optical disk, software.
Are you using CD - R disks? Which brand & model?

Which optical disk are you using?

Which disk burning software is on your computer? Which disk burning software has EVER been installed on your computer?

How to troubleshoot CD playing problems.
I realize that your problem is burning, but many of the concepts are the same.


1 more replies
Answer Match 103.74%

Hello I have run into several files on my system I cannot get rid of no matter how hard I try.

I'm running windows 2000 and the files in question are:

"My Pics" in the favorites folder
many MySearch files and zip folders throughout the system.

All file give this error upon deleting.

Cannot delete: cannot read from source file or disk.

I have read about many ways to correct this by using the *.*del command? but this has never fully been explained so I haven't tried it. Also there has been suggestions about gaining full ownership but I'm not sure how that fully works either.

Any further explanation or suggestions would be very helpful.

Thanks for taking the time to read.

A:HELP! cannot delete file. cannot read from source disk

6 more replies
Answer Match 103.74%

I am never sure what I do to cause a problem but, suddenly I cannot move an icon into a folder or delete a folder or icon on my desktop...I get that message. Won't drag and drop into trash. Same message.
Thank you for any solution.

A:cannot move file: cannot read from source or disk

Go to Start > Run, and type:

chkdsk /r

Answer "Y" to checking at boot and then reboot. Let chkdsk run when you boot and record any errors and bad sectors mentioned.

Your drive may be going. But we'll need to check to be sure.

Does this happen with all files and shortcuts? Does it do the same thing in other folders? have you had any other problems with your machine?

1 more replies
Answer Match 103.74%

I'm trying to take files from one place on my computer and copying them onto a DVD RW and this is the error message I'm getting. How can I fix this? Thanks so much!

More replies
Answer Match 103.74%

I have a problem with my USB its a 16gig model but when i go into the folder
where the dubious files are i cant not delete them or cant copy files from the USB itself anyway
usb is now 116gig because if this how

cannot delete file:cannot read from the source disk

plz help me i need my USB urgently

what software can i use the lose the error so i can delete

I already have unlocker doesn't work

A:cannot delete file:cannot read from the source disk

Does a quick format work?

3 more replies
Answer Match 103.74%

Im running Windows XP home edition. When I try to empty the recycle bin, this message comes up, it tells me there are two files in the recycle bin, but with the above message. Does anybody know how to correct this problem, I am running Bit Defender, Adware Away, Lava Soft Pro, Spybot, Spyware Doctor. Spyware Blaster, Microsoft Antispyware.

A:Cannot Delete Dc8 Cannot Read From Source File Or Disk

Have you tried deleting them in Safe Mode (mashing F8 when the system first starts to load Windows)?

Are the definitions for your antivirus and antispyware up to date? Have you scanned with them recently?

I wouldn't recommend running 2 antivirus programs at the same time (nor would I recommend 2 anti-spyware programs at the same time - but this is a lesser problem than the antivirus programs) because of conflicts that can arise when both programs compete for the same resources and files.

2 more replies
Answer Match 103.74%

I have Bit defender pro 9. Now whenever i download a key logger or any other type of p2p or malicious program i can't open it, but i can't delete it either. This is the meessage i get. I tried FXP delte and GSO but they said the device attached to this system file is not functioning correctly. So how can i delete it. I think it is bit defender causing the problem but i don't know for sure. Can anyone help me delete these files and also run them AND also when i try to run or delete or even click on it will pop up and bit def will say virus alert pc not affected. Also tells me the path mostly it is in my application data. But when i go there and try to delete i can't either. PEASE HELP!!!!!!!!

A:Cann't read from the source file or disk?

6 more replies
Answer Match 103.74%

Hope this query is in the right section -tried to use my LDS 1881 England Census CDs last night - but having problems with the Viewer.

I have V4 which up to now has worked perfectly - tried to re-install it
and I keep getting "Failed to extract file "Dll_ini" from binary table"
error message.

BUT no problems on my laptap which has the Viewer installed from the
same CD.

Have had a few problems with computer of late - it was in the workshop
3 weeks ago because of some corrupt Windows files - could that be the

Grateful for any advice, suggestions as to what to do!

More replies
Answer Match 103.32%

Hello. I am using a POWER USER account, Windows XP Professional Service Pack 2 /w all the latest patches availible via microsoft update. I was trying to create a .zip file of a folder within the primary directroy of a backup hard drive I use.

For Example:
D:\stuff - I wanted to make a zipfile of the folder "stuff."

Then I get the following error "Cannot Create Output File."

However, if I move the folder to the destop or a subdirectory i.e. stuff/more stuff, then the .zip file is created with no problems.

Also, because user accounts [at least in my experience] have a tendency to decay, I created a freash power user account and the same problem persist.

Is this a standard security feature for power user accounts? Is there anyway I can "disable" it if it is?

Thank You.

A:Windows .Zip file - Power User Problems - Error: "Cannot create Output File"

10 more replies
Answer Match 102.9%

Hello, I upgraded my machine to Win7 x64 Pro about 3 weeks ago. My HW is an Asus mobo, Intel Q9450 w/8GB RAM. The boot drives are two Raptors configured as RAID01. All the drivers are the latest available from Intel, Asus and 3rd party vendors. My WEI is 5.9, limited by the disk transfer rates, otherwise 7.1 and 7.2 on the other indexes. I've been receiving these errors at boot; Log Name:      Microsoft-Windows-Kernel-EventTracing/Admin Source:        Microsoft-Windows-Kernel-EventTracing Date:          11/10/2009 7:51:03 AM Event ID:      4 Task Category: Logging Level:         Warning Keywords:      Session User:          SYSTEM Computer:      herbt-PC Description: The maximum file size for session "ReadyBoot" has been reached. As a result, events might be lost (not logged) to file "C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl". The maximum files size is currently set to 20971520 bytes. Event Xml: <Event xmlns="">   <System>     <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />     <EventID>4</EventID>     <Version>0</Version>     <Level>3</Level>     <Task>1</Task>     <Opcode>10</Opcode>     <Keywords>0x8000000000000010</Keywords>     <TimeCreated Sy... Read more

A:Event ID: 4, Source: Microsoft-Windows-Kernel-EventTracing, maximum file size for session "ReadyBoot" has been reached.

Hey guys, the solution is simple - just increase the max file size! Go to:
The MaxFileSize key is a DWORD with a default decimal value of 20. Increase this to, say 60, and the problem will go away.
Luck to ya!

24 more replies
Answer Match 102.9%

I'm currently in the process of copying files back from the cloud in the exact same location where I had them before and now it says that the file name is too long and prompts to see whether I want to skip the file or not. The error message given does not
give the full file name or the path so it is impossible to see which files were copied successfully or not. This never happened with XP! Then afterwards I found that some of the files with long names did copy successfully whereas others didn't. I find this
to be a very user unfriendly process and I'm totally confused! These are critical files and I'm sure I haven't exceeded 260 characters or whatever. This is soOoO frustrating!!


A:file copy error message not sufficient + file name too long will not copy

Hi ,

There is a limit of filename length within Windows Explorer. In the Windows API (with some exceptions discussed in the following paragraphs), the maximum length for a path is MAX_PATH, which
is defined as 260 characters.
The shell and the file system have different requirements. It is possible to create a path with the Windows API that the shell user interface is not able to interpret properly.
This means that your long filename can only be handled at the command prompt level and you cannot drag and drop an illegal length filename within Windows Explorer.

Please simplify your folders and titles.

More information, please check the part of Maximum Path Length Limitation in the link below. Cai
TechNet Community Support

5 more replies
Answer Match 102.48%

I have been trying to setup a postscript printer on port "File:" so I can print anything from a webpage to a file for running through Acrobat 8 Distiller. When I first install the print to file, it works fine until I reboot the computer. Every time I print to this printer after the reboot, I get a pop-up box titled "Local Port" with the message "Cannot Print to File: Access Denied". I gather it is a permission problem of some sort as I can log onto the Administrator user-id and it prints to file fine. Any ideas on what permissions I need to set this printer to in order for it to work under a standard user-id?

Using Windows Vista Ultimate X64.


A:Error "Could Not Open The File: Access Denied" setting up print to file

I have given up finding a solution to the problem. I no longer use Adobe Acrobat Professional full as I have tried both updates 8.0.1 & 8.0.2 to no avail, and is now unsupported as Adobe is up to version 9 of this software. I have opted for a freeware solution, so I have uninstalled Adobe Acrobat Professional and installed the freeware CUTEPDF Writer at It works beautifully on Vista X64 on all documents, including Microsoft Word and Scanned Images and Photos. I'm very happy with the results.

1 more replies
Answer Match 102.06%

Wanted to resurrect an older thread, but its closed :

Please read completely before responding.
I am a 30 year IT pro, most of it as a programmer. I am the geek in charge of a tech non profit org in Hawaii.
so yea.. i have at least half a clue.

Here is the deal.
In doing drive copies, data recoveries, etc... when we are moving a mass amount of data from one drive to another we run into this problem a lot.
"Error moving file or folder" -- "directory is not empty"
If you restart the move, it will continue on and keep going, restart enough times and eventually it will move all directories.

I think its a programming issue with windows and wonder if anyone has a work around ?

I have a suspicion that the copy process is getting out of sequence. That it is trying to move a folder before it actually emptied it. Possibilities are :
1) windows forgot its place in moving through and navigating numerous sub directories and it is having a problem with “recursive calls.”
2) Computers with hyper threading or dual core processors are spawning the movement of files across multiple processes, and some are getting ahead of the other.
3) It did actually move the file, but the cache or something in memory has not updated, or the full data write has not completed yet before it tried to move the directory. (delayed write)
Yes, you can copy and then delete the old... Read more

A:"Error moving file or folder" -- "directory is not empty"

This is a known issue. It is by design.

As you may know, moving is in its essence an unsafe process. It would be better to use the actual sequence of copy and then delete.

3 more replies
Answer Match 102.06%

So a couple days ago my PC began making a high pitch buzz. I turned the computer off and when I came home and tried to start it up the next day it wouldn't start. I decided that the power supply must have died and that perhaps it was the power supply fan that was making the noise (I recently replaced the case fan).

I bought a new power supply and installed it. But now when I try to boot up the computer I get an error message "Disk Read Error". It instructs me to press ctrl alt delete to try again. When I do that, it gives me a new error message "Error Loading OS".

The hard drive is only a couple of months old. My previous one died and I was able to clone the contents on to the brand new one and it has worked great ever since.

I am concerned that somehow the hard drive became corrupted or damaged when the power supply failed although I'm not quite sure how, but its the best explanation I can figure.

Any thoughts on next steps. Is there a process I can run that may repair the situation, assuming its not physical?

If not then I guess I need to figure out trying to get the content off and on to a new hard drive if possible.

A:"Disk Read Error" / "Error Loading OS"

What verison of Windows are you using? It sounds like you have a corrupt BOOT file for your Windows installation. This could very much be caused by the power supply dying. If it happened to be writing or using something with that file or near it, it could have corrupted it. If you have Windows 7, use the Windows 7 DVD and do the option for checking for problems. If you have a corrupt boot file, it will repair it (hopefully). You can download Windows 7 DVDs free online. The main thing that matters is your registration key for Windows. Do the Windows 7 repair option and see if that helps. If not then you might have to reinstall Windows 7. Don't format as you will lose all of your files. You can install a new Windows and it will keep all your old files. The bad thing is you will lose all your Windows settings and programs you installed will not work, you will have to resinstall them. But all of your files will be saved. Hopefully the repair option works first.....

2 more replies
Answer Match 101.64%

hello. i am facing two kindsa problem with my ext hard disk!

1. there's a folder in my seagate 1tb goflex external hard disk, which am unable to delete. wen i checked the properties it showed that the space occupied by the folder is 1.5PB!!!! its ridiculous n strange at the same time! if i try to open the folder it says "you need to format disk before you can use it".

2. every time i try to copy some files onto/from my hard disk it says "can't read from source file or disk". i have some valuable data worth 700GB on my hard disk and am unable to transfer em onto any other device so i can format my hard disk. somebody,anybody please help me out. thanks!

A:unable to delete folder and can't read from source file or disk

You might want to give Unlocker a try. It deleted a folder I was unable to delete any other way on my Win 7 Pro X64 system.

If you have Win 7 X64 then you will need the 64bit version of Unlocker.

2 more replies
Answer Match 101.64%

Ok, I built a PC a month ago and everything seemed find no problems of any sort. The other night I defragmented my hard drive and shut it down and turned it on today to a memory test and the message "Disk Boot Failure, Insert system Disk and press enter"

The computer has access to the XP pro w/ sp2 disk only as a boot device but it will not recognize it now.

I have set Cd-rom as 1st for boot sequence then hard drive I have no floppy drive and the bios has been configured to know that.

I am not sure if this means anything but in the bios the IDE Channel 0 Master says none and when I try to turn on auto detection it wont detect a hard drive.

The HDD is fully connected and has not been touched since I installed it a month ago.

I have this awful feeling that I fried the HDD when I defragmented it last night.

Any help would be very much appreciated. But please be simple this is my first build and my knowledge at this sort of thing is very very sketchy at best.

A:Error message "Disk Boot Failure, Insert system Disk and press enter" on first build

The first thing to do would be to get a new data cable for the herd drive and see if that fixes it, they are nice and cheap nowadays.

4 more replies
Answer Match 101.64%

Hey there, I have an issue with my desktops hard-drive that is defiantly over my level. I believe it's corrupting files, i.e. cabinet, source, etc. I goto install anything, let it be a file off the internet, or from a CD, and some where in the installation I get an error along the lines of "The source file is corrupted, Abort, Retry, Ignore" It never fails. It has a Barracuda 7200 Seagate hard-drive in it. I've never ran into this issue at all before, new for me. Also, it also pops up with CRC error messages every once in a while on installation. Hope you guys can help.

A:"The Source File is Corrupted" What is going on

*Bump* Also, the Seagate Techs wrote me tonight and this is what he said

"Thank you for contacting Seagate tech support.
The issues that you are haveing are not with the drive, but with the operating system. There is nothing on the drive level that can prevent software from being installed. That is all controled by the OS." Any Ideas would be lovely.

3 more replies
Answer Match 101.64%

I've tried quite a few free softwares on the net and also tried the recommended methods to try and open my excel file, but it just wouldn't open! :'(

I've attached the file so can someone please please please help me out?

Thanks in advance!!!!

A:Excel error: "File format or file extension is not valid..."

10 more replies
Answer Match 101.64%

When I try to add a 4.29 GB file to a disk image I'm creating it says "ERROR: Added file is too large." Registered Magic ISO is supposed to support up to 10 GBs. What's the deal?

A:Magic ISO "ERROR: Added file is too large." when adding 4.29 GB file

Just for burning I use this
CDBurnerXP: Free CD and DVD burning software
despite it's name it's fully compatible with win 7.

Sorry but other than it being set for cd-r I can't think of why it won't burn that.

4 more replies
Answer Match 101.22%

how can I change this?

Some background - this may not be the issue I need to solve at the end of the day:

I believe the location is causing crashes, since I blew up lots of Library registry values (in an attempt to remove them from the OS), and I think it defaults to the library page.

eg, 2shared - file upload and sharing
[edit: stupid editor auto href'd the text... bah]

crashes IE and Firefox (not Chrome for some reason... possibly because it uses its own code?) when I click the browse button (same for any "browse" button that spawns a native find-your-file thing).

It may be something else, but anyway...

edit: If I disable "Expand to Current Folder" in Win Explorer, the crash does not occur. So perhaps it is trying to expand to a folder that is broken?
I want to keep "Expand to Current Folder" on, though, as I like the feature.

A:Default "Browse for file" location in web browser "choose file" box

Hello Silmeria,

It may be best to do a system restore using a restore point (if available) dated before you blew up the registry to see if that may sort this for you. Afterwards, you could use the tutorial below instead to remove libraries without blowing up the registry like that.

Libraries Folder - Add or Remove from Navigation Pane

Hope this helps,

1 more replies