Tech Problem Aggregator

dell laptop latitude 600

Q: dell laptop latitude 600

my laptop turns on,but then a black screen,after a while it says windows could not start successfully,please start in safe mode etc.,but no keys will do anything.also it will say file missing or corrupt,please reinstate,but when no keys will work how can i do anything what it tells me to.i was using laptop and it just suddenly went off,and then the above messages come on.i can also hear a clicking it time for the scrap yard or will it be worth having it fixed. thanks any help will be appreciated.

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Answer Match 65.52%

I have just bought a Dell Latitude LS laptop (used) and I want to upgrade the RAM. It only has 128 MB. How do I take it apart and put more RAM in and where can I get the RAM cheap? Also, would it be possible to upgrade the processor eventualy? (it has a pentiun III as of right now).


A:Dell Latitude LS Laptop Help

You can go to Dell support, enter your notebook model or identification code and navigate to replace hardware for a guide on replaceing the memory. If you go to system specs on the same site, it will tell you what kind of memory it uses and how much it will hold . .

You can also use the Memory Configuration at to get the same info. Dell's do not handle cheap memory well so stick with Crucial . . price is competitive and they gurantee it will work in the notebook.

Unfortunately, it is almost impossible to upgrade processors on todays notebooks . . dammit! You can upgrade memory and hard drive but nothing else.


1 more replies
Answer Match 64.68%

A friend of mine asked me to rebuild her hd because she performed a partial format without knowing what format does. So now, it is a clean disk.

Anyway, the floppy drive and cdrom are both external and only one can be plugged in at a time. I used an ME bootdisk and copied the oakcdrom driver to c: in order to get cdrom access. So far, I am not having any luck. It's as if the laptop doesn't "see" the cdrom. It spins, makes noise and all that, but has no effect on anything. Yes, I have BIOS configured to read the cdrom first.

More than that, I am having a seperate and more challenging problem. Her laptop keeps going into hibernation or suspend about every 30 seconds. I changed the BIOS to disable hibernation, but still no change. It just goes into hibernation even if I am working on it. I have to press the on/off button to bring it back.

i suspected a bad battery at first. Took it out and left it on AC, but it still goes into hibernation. Put the battery back in, and it still goes into hiberantion. How can I stop this?

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Answer Match 64.68%

I am upgrading my dell latitude cpx 650 laptop. I was wondering if someone could let me know a good brand of memory to use. I don't want to get any bad memory. Thanks.

A:memory for dell latitude laptop
Dane-Elec memory

FYI, the maximum is 512Mb. You have two slots and one slot is filled with 32Mb (providing you haven't upgraded it already) which is removable. The maximum module you can buy is a 256Mb module.

The type of memory you need is PC100 SDRAM SODIMM. is $105 for a 256Mb.

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Answer Match 64.68%


My boyfriend and I bought a Dell Latitude Cpx laptop a few days ago. When we first started using it, the blower fan worked fine. But after loading a few Windows updates and games, the blower fan isn't turning on and we are afraid it will overheat. Does anyone have any ideas why the fan isn't working, and how to fix it? We really like the laptop, and would rather not have to return it. It is used, so we unfortunately do not have a Dell warranty. Thanks.

A:Dell Latitude Cpx laptop fan not working!

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Answer Match 64.68%

This Dell laptop starts (I hear the disc turning) and in about 15 sec shuts down. Screen is dark all the time and pressing the "setup" key (F1) doesn't do anything...
Anybody's guess?

A:Laptop Dell Latitude CPx does not start

Could be a failed backlight on the display, can you connect it to a VDU or TV see if they display anything ?

1 more replies
Answer Match 64.68%

looking to run in safe mode to remove a virus - PF8 doesn't work suggest any other keys? The virus can be removed by using the last restore date - how do i do this?

A:dell latitude D630 laptop


Usually repeatedly pressing F8 at the Dell logo will get you to the Advanced Boot option menu to choose Safe Mode.

I would also suggest following the steps listed in the following link for Virus Removal assistance.

Virus/Trojan/Spyware Removal Help

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Answer Match 64.68%

I have a Dell Latitude D600 laptop that I have just started to have problems with. It has worked great up until a couple of days ago. It started out shutting down unexpectedly once or twice a day and yesterday the problem increased an was doing it after the computer had been on anywhere between five and fifteen minutes. Then today I went to turn it on and it wont. The light the showed that the ac corded is plugged in does not even light up. I tried unplugging the ac cord and trying again but the same problem. I also notice that the light on the ac adapter is lite up until I try to pull it into the computer. I hope this is making since (I do not no a whole lot about computers but I tried to explain the problem the best I could) Also the fan seems to be working. However maybe not as well as it needs to. Thank you for reading my posting and any help you may be able to give me

A:Help with Dell Latitude D600 Laptop

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Answer Match 64.26%

I own a Dell Latitude E6430.   I am looking for a Dell Companion 12000mAh or 18000mAh type of device to power and charge my Dell Lattitude E6430 when I am traveling (no outlet available).   When I view the compatibility list for both the Dell Companion 12000mAh and the 18000mAh I don't see the Dell Latitude E6430 in either list.  I went and purchased the 12000mAh and I am attempting to use this to charge and power my Dell Latitude E6430.  It powers my Dell Laptop for about a minute and then quits.   Is there a solution for this problem?   And/or is there another Dell Companion type device that I can purchase that is listed as 100% compatible with the Dell Latitude E6430?   I would like to either get this solution working or purchase the product that is listed as 100% compatible.  

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Answer Match 64.26%

Hi all,
couldn't able to turn on my laptop. I tried the following

but couldn't be able to turn on normally.

when I try to push the power button and next one button don't this is for what purpose, may be for restart. push again and again this turn on the laptop.

but after shutdown the loptop, unable to turn on it again.

can any one help me?

A:Laptop dell latitude e4300 don't turn on

Did you remove the battery and try to start the laptop using only the AC adapter?

1 more replies
Answer Match 64.26%

Please help me locate and remove my hard drive. It needs to be fixed by Dell and they asked me to remove the hard drive first.

A:Dell latitude 800 laptop hard drive

tech support did not walk you through the removal of the drive? It is standard practice for techs to walk customers through how to remove the drive when determining to replace it. reseating the drive is one of the standard TS steps.
Anyway, is this a D800 or a C800? On the D800, locate the headphone jacks, you'll note that there is a cutout area around it and a screw just under the bottom edge of the system, remove that screw and pull the drive out. On the C800, the drive is located center of the right side, you'll notice a rectangle cutout with a single screw through it(if you have an IR port, it is located on the faceplate for the hdd) remove that screw, slide the plate up, grasp it firmly and pull the drive out.

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Answer Match 64.26%

Why does my Dell latitude 630 laptop not connect to the internet when I click on the explorer icon?

A:Dell latitude 630 laptop not connecting to internet

What type connection are you using? (cable,dsl,etc)

Is this a wired or wireless connection?

What happens when you try and connect to IE.

Check Device Manager for any driver errors. (? or ! beside devices)

Try and give as much info as possible.

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Answer Match 64.26%

Guys I Had Installed ubuntu Imstalled First noe i am back to windows 8.1 but i installed it via unofficial way i used my freind laptop os windows 8.1 made a bootable of it and booted on my laptop but i am facing many issues like low sound very low sound issue,areoplane made always enable because of it i am not able to use wifi on my laptop to download drivers,
i downloaded drivers from my brother laptop from dell site but installing them is useless so please guys can i get any help in this matter

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Answer Match 64.26%

Hello everyone,

I need help fixing a dell latitude e6410 Core i7 Laptop. I tried removing and reinstalling the cpu on the laptop and I put everything back together. When I turn on the laptop, it wont display anything on the screen. What would be the cause of this issue. Any help would be greatly appreciated.

I made sure I put in the thermal paste on cpu and installed Heatsink and fan.

The fan was clean and aswell as the heat vent.

I already tried other cpu's and it didn't boot up aswell.

Is there any special key combination do I need to press when I power on the system.

Can you think of anything else that can be useful to resolve the issue.

A:Need Help repairing Dell Latitude e6410 laptop

Are you getting any LED indicators to light up anywhere on the laptop?

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Answer Match 64.26%

Windows 7 x64 SP1 laptop. BSOD an various times. Please advice. Enclosed is report.
Note: Could not complete "perfmon /report" to generate Performance Monitor Report...

According to BlueScreenView by NirSoft:
DRIVER_IRQL_NOT_LESS_OR_EQUAL - ntoskrnl.exe & usbehci.sys

Please advice.

A:BSOD Dell Laptop - Latitude E6510

Can anyone please help with this?

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Answer Match 64.26%

I was installing windows on my laptop (latitude C840). I deleted the existing partition, created a new one and quick formatted. After formatting it turned off and now will not turn back on. None of the lights flash when pressing the power button, with or with out a/c.
If anyone could shed any light on the problem it would be much apreciated

A:Dell latitude laptop wont turn on


Sounds like somethings gone a bit iffy, here the manual for the laptop, make sure things like the memory havent worked loose etc etc.


3 more replies
Answer Match 64.26%

How can I play a dvd on a Dell Latitude D630 computer laptop? I can play a musical disc but not a dvd. The dvd is ntsc which plays on most PAL systems.

A:can I play a dvd on a dell latitude D630 laptop?

NTSC and PAL are different systems.

6 more replies
Answer Match 64.26%

I have recently purchased a used Dell Latitude C800 laptop. After installing Windows 98SE, I have no sound, no modem appearing in System devices and only VGA monitor resolution.

If anyone can help me with the drivers I need, or perhaps something that I'm missing on the Dell site (which is not user friendly). I just basically want to use basic email with the built in 56K modem, and to be able to view the screen in better resolution than VGA,

Any help greatly appreciated..Steve

A:Dell Latitude C800 laptop drivers for Win 98

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Answer Match 64.26%

I have a dell latitude E5510 that can't accept windows, and can only accept suse Linux and centos. 

A:dell latitude E5510 laptop system

Thank you for writing to the Dell Community Forum.
Dell Latitude 5510 has been tested and pre-installed with Windows Vista & Windows 7. May I know the method you are using to install Windows on this system? Was the system pre-installed with Windows from Dell and do you have the Dell Media Disk?
Please go through the following Dell Article, as it gives you step by step instructions on installing Windows 7 on your system:

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Answer Match 64.26%

Sometimes the mouse (the built in touch pad) on my Dell Latitude laptop stops......and it works again. Hardware issue? Or something else?

A:Mouse on Dell Latitude Laptop stops

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Answer Match 64.26%

Need the following drivers for Dell Latitude D620 using windows xp/sp3:

ethernet controller: PCI\VEN_14E4&DEV_1600&SUBSYS_01C21028

A:Drivers for dell latitude d620 laptop

as you've apparently got a few machines that need drivers, may want to check out pcidatabase; probably a lot quicker for you.

3 more replies
Answer Match 64.26%

Hi Guys,
My Old Dell Latitude 630 Laptop running XP professional says "BOOTMGR" missing
I have licensed XP but no CD. Can somebody help?
Kelly Mistry

A:Dell Latitude 630 Laptop running XP not booting

The laptops hard drive may have gone bad. Take the laptop to a friend that understands computer repair. You really need a Windows install disk for this... and a new hard drive

1 more replies
Answer Match 64.26%


I just bought a Dell Latitude E6510 laptop and now I wonder how to set it up for internet access. I have a desktop PC and so I know that my connection is good.

I tried just connecting it via the RJ45 socket on the PC, thinking it would configure itself once it sensed a live connection, but no go.

I cannot imagine that it is sold without the necessary hard- and software as it is no more than a couple of years old, but maybe it needs setting up?

The spec sheet says, under Connectivity:

10/100/1000 Gigabit Ethernet 56K v924 Internal Modem (Optional)

which I take to mean that the modem is not necessarily installed as a matter of course but, like I said above - who buys a PC in, say, 2008 and doesn't get internet connectivity in the deal?

I happened to have an ST Lab 10/100 Base TX USB to Ethernet adapter that I tried before posting this, but Windows didn't find a driver for it so I got one from but didn't get a 'second chance' to install it manually although I had installed the driver and rebooted the PC.

I then ran Device Manager to see what I could see and, not surprisingly, there were unknown, driverless ethernet adapter entries galore.

I then uninstalled those (the ones with an exclamation mark inside a yellow triangle) until I had a 'clean slate', then did a 'rescan for newly installed hardware' - no go.

Then I did the same on my desktop PC. That is, I didn't uninstall any drivers but plugged in the ST-Lab adapter, did a 'rescan for n... Read more

A:How connect a Dell Latitude E6510 laptop to the net?

The "10/100/1000 Gigabit Ethernet 56K v924 Internal Modem (Optional)" is actually 2 separate specs.
10/100/1000 Gigabit Ethernet means the laptop has a wired network card that allows the laptop to be hardwired directly to either a DSL or cable modem, or hardwired directly to a router which is in turn hardwired to a DSL or cable modem.
56K v924 Internal Modem (Optional) means the laptop can be ordered with an internal dialup modem as an option.
Your laptop also apparently comes with a wireless network card for wireless Internet connectivity.

Normally, a router is required to connect 2 separate computers to the Internet.
A standard(wired) router allows both computers to be hardwired to the router's LAN ports.
A wireless router allows both computers to be either hardwired to 2 of the router's LAN ports, or one can be hardwired and the other configured to connect wirelessly, or both can be configured to connect wirelessly(assuming both have wireless network cards).

If you already have a router configured for Internet access, then to connect a 2nd computer to the Internet, go to Windows Help, type internet in the search box, select "Set up a second internet connection", and follow the instructions.

If you do not have a router, then you need to install one. They normally come with setup instructions.

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Answer Match 64.26%

Hello. My friend bought a used Dell Laptop Latitude D610 and the hard drive got fried by a virus then while trying system restore the battery ran out so that 4 sure ruined what was left of the hard drive. What I need to know is can we put a generic hard drive in or does it have to be a Dell hard drive? Any help is appreciated.

Thanks, Sheila

A:Solved: Dell Laptop Latitude D610

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Answer Match 64.26%

Hello, good folks,

I have a Dell Latitude D620 laptop that I notice freezes up when it gets really hot. Tonight I held it in front of my window air conditioner unit to cool it down and suddenly it worked like a charm. So I wonder if anyone's got any suggestions as to what to do about this. I've seen these laptop desks at stores like Target that have fans in them and I was wondering if they are worth looking into. Do they work? Does anybody have one and have a critique of it, good or bad?

I'm not so sure that the CPU fan is working if I have to hold the computer up to the window AC unit to cool it down enough to get it to work. There's got to be a better way to keep this thing running at optimal temperatures so that it doesn't keep freezing up on me.

I'm all ears for suggestions here. Thanks, folks, you all are most sincerely appreciated!


A:My Dell Latitude D620 laptop gets hot and freezes up

My first guess would be theres a problem with the fan and its going to need replaced.obviously its not supposed to get that hot where you have to put it near an a/c to cool it would be easier and cheaper just to replace the fan then get a desk with a fan.

3 more replies
Answer Match 64.26%

i just purchased a brand new battery for my laptop and it still will not charge or play off it and it needs to be plugged in.

any suggestions are grealy appreciated

A:dell latitude CPi laptop battery not working

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Answer Match 64.26%

Windows 7 64 bit pro installed. Actually the computer often suddenly restarts without a reason. Today got a blue screen. I followed your instructions and collected the attached files. It would be highly appreciated if you can help in any way.

A:Got blue screen in my Dell Latitude laptop

Hi -

The 3 BSODs are USB related.

Run Driver Verifier - Driver Verifier - Windows 7 & Vista (BSOD-related)

Driver Verifier needs to run 24 hours minimum or BSOD.

Upon BSOD, re-run the jcgriff2 BSOD app -

Also, run Speccy -
- "File" | "Publish Snapshot" | Paste URL into your next post

Regards. . .





Debug session time: Wed Oct 17 14:45:49.546 2012 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\101712-16489-01.dmp]
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
System Uptime: 0 days 0:20:30.888
BugCheck D1, {fffffa000bad0018, 2, 0, fffff8800427a075}
*** ERROR: Module load completed but symbols could not be loaded for usbehci.sys
Probably caused by : usbehci.sys ( usbehci+6075 )
Bugcheck code 000000d1
Arguments fffffa00`0bad0018, memory referenced 00000000`00000002, IRQL 00000000`00000000, value 0 = read operation, 1 = write operation fffff880`0427a075, address which referenced memory
FAILURE_BUCKET_ID: X64_0xD1_usbehci+6075
Debug session time: Mon Oct 15 05:35:49.701 2012 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\101512-15834-01.dmp]
Built by: Read more

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Answer Match 64.26%

My Dell Latitude D620 laptop decided to blue screen on me while I was doing some work in Excel. However when I reboot it makes it to the Black screen showing Windows XP loading and I get the following blue screen:


Technical Information:

***STOP: 0X000000ED (0X86B83E30, 0X0000006, 0X00000000, 0X00000000)

I try booting into safe mode and all other configurations and get this same message.


I Google the issue and see I probably just need to the chkdsk /r thing. I change the boot order to my CD in setup and put in my Windows XP cd. I click to boot from cd and it begins to enter Windows setup.

Windows setup takes about a minute to go through all of the files it normally loads. However, as soon as it gets to "Setup is Starting Windows" I get a new blue screen that has the following information on it:

Technical Information:

*** STOP: 0X0000007E (0XC0000005, 0XF76130BF, 0XF7A5F208, 0XF7A5EF08)

*** pci.sys - Address F76130BF base at F760C000, DateStamp 3b7d855c


So I can't get into the repair function which means I can't do anything at this point. Anybody have any suggestions?

Thanks in advance!

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Answer Match 64.26%

Sporadic BSOD on Dell Latitude E6510 notebook.
Memory & hard disk show no errors.
Please advice. See file attached

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Answer Match 64.26%

my windows 7 dell latitude e4310 is not switch on ,why and how to again start my laptop,so please tell me what i can now to operate my laptop, when i on my laptop only on light showing not open and suddenly close the switch on light so please help me

A:hii!! my dell latitude e4310 laptop are not switch on,why?

Appreciate that English is not your mother tongue so it's not easy for you to explain what's happening?Are you using the mains/power adapter/charger to run the laptop; or is it only running on battery? If the problem is when running on battery only - try with the charger unit attached. Is the battery charging OK; there will be light to indicate if the battery is charged or charging?Does the laptop power up - and show "any" lights at all?Are there "any" sounds or signs of things happening inside - fan noise perhaps?Something to try whilst people here try to resolve the problems with you...Disconnect the charger/mains adapter from the laptop; and then remove the battery too.Now press and hold for about 10-15seconds the on/off button on the laptop.Having done that, re-install the battery, and reconnect the mains adapter/charger unit to the laptop - and ensure the mains is "on' at the wall socket where the charger is plugged in.Watch to see what lights (if any) come on; and listen for noises too (fan and hard drive spinning up)?This is from the Dell Support site for you Latitude - it's the Service Manual: the Diagnostics page (it's a few pages in - but there are no page numbers) there is list of what the various indicator lights mean. Have a look and see if the information there corresponds to anything happening on your Latitude.This is a link to the basic features/setup guide for your Latitude. It shows what the various lights, buttons etc do; and on... Read more

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Answer Match 63.42%

I don't know what's up, I am pretty sure it's connecting, but the server isn't respondinG or something. At the bottom right, it has the 4 bars then it has a triangle on it and on N&SC ( network and sharing center it has NAME-PC and then Identifying to the right of that. I've tried system restore to see if its the antivirus, that doesn't help, tried resetting the winsock catalog, I just don't know what's wrong, can someone help?

A:Dell Latitude (Win7) Laptop not connecting to Internet

Can you post a shot of your "ipconfig /all" minus the quotes when you enter it in the command prompt.

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Answer Match 63.42%

Not sure if this is in the right category or not but here goes. The computer has been working fine until about 1/2 hour ago. The monitor goes VERY dim like in hibernation but will not 'relight'. If you reboot it comes on and works properly for about 5 minutes then goes dim again. The only way to get it back is to reboot. needless to say, this is a pretty useless way to have a computer. I appreciate your help.

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Answer Match 63.42%

i have laptop dell latitude  E6230 .when i purched the laptop battery timing is 5 plus hour and now battery problem that. battery option is show this massage . the battery one is nit available for use. what kind of problem. kindly tell me.

Xperts mary laptop dell latitude e6230 ha us ma ya problem ha.

A:laptop dell latitude E6230 battery problem

Hi ,
Thank you for writing to us!
We suggest you to run power troubleshooter and check if it helps.

PressWindows + X key.
SelectControl panel.
In the search box, typeTroubleshooter and then clickTroubleshooting.
Click on Power and Click on Next button.

Also calibrate the battery ,also check in BIOS if the battery is detected .Kindly let us know if the functionality of the system is being effected .
Kindly private message the service tag and email address.

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Answer Match 63.42%

Hi everyone. I've cloned my laptop HD (labeled 'D') in my P-III with the XXClone software. The new volume is initialized and will boot normally in my P-III. When I plug the drive back into my Dell C610, it won't boot - instead, it goes around in circles. A blue screen with white text will flash for a split second and the Windows XP screen will do the same. The blue Dell screen appears and the status bar completes then the black screen with boot choices appears ("Start Windows Normally" etc.) The boot diskette made with XXClone does nothing. The laptop was running and has a new motherboard and CD drive. BIOS won't let me right-key to edit the HD (it has the white arrow but I'm not sure if this is editable or not.) I've set the boot sequence several times from internal to floppy. I've inserted the Dell drivers CD and run check disk diagnostics on the drive while hooked up to my P-III - still nothing! I'm wondering if my Latitude BIOS is corrupted.


A:XP-Pro clone won't boot in Dell Latitude C610 laptop.

6 more replies
Answer Match 63.42%

I have recently obtained a Dell Latitude model PP01L with a 20 gig hard drive. The stickers say it is a PIII, and a sticker on the bottom says it is running Windows 98. I know nothing else about the laptop as I am unable to access the OS. When I turn the machine on, I get the following message:

Press Fn-X to return the system to normal running mode.
No timer tick interrupt

When I press Fn-X, the screen goes blank and the machine shuts off. Also, if I let the machine run without pressing any button, it shuts itself off within 30 seconds.

I have limited knowledge of laptops, but am fairly familiar with the XP on my pc. Does anyone have any suggestions for a non-pro?

A:Dell Latitude laptop model PP01L problems

Try the link to Dell in here:

1 more replies
Answer Match 63.42%


A friend of mine (who's not computer savvy) performed a partial format without knowing what formatting does. So now she has an empty hd.

My problem is this. She gave me the A: drive and a cdrom drive (both external), but only one can be plugged in at a time. I am trying to install 2K over the old XP. After I formatted the hd, I tried using a 2K bootdisk so I can begin a fresh OS install. BUT, since only one of the externals can be plugged in at one time, I cannot get the bootdisk to recognize a cdrom drive during the boot. Then I tried to boot straight from the cdrom with a bootable 2K cd. But I am not having any luck with the laptop reading the cd in order to perform a clean cd install. The cdrom spins, makes noise and stuff, so I know the power is there. But it seems as if the laptop isn't reading the cdrom correctly because it still bypasses the cdrom and reads the hd and of course comes up with "Missing operating system".

Anyone know what I can do to get an OS installed on this laptop? I'll be away from my pc and the laptop until around 4:00 today but I might be able to sneak in a reply or two during the day.

A:Dell Latitude L400 laptop OS install issue

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Answer Match 63.42%

Any advice on how to upgrade this to wireless AC?
Operating System Edition: Professional Product Line: Latitude
Operating System: Windows 7
Optical: DVD
Screen Size: 14"
Battery: Included Processor Type: Intel Core i5 2nd Gen.
Webcam: Not Included Processor Speed: 2.50GHz
Touchscreen: No Graphics Processing Type: Integrated/On-Board Graphics
Memory: 8GB
Hard Drive Capacity: 320GB

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Answer Match 63.42%

Hi i aquired a laptop, and im trying to reset the Admin password on it so i can change the boot sequence. The copy of windows xp on it is bad and i cannot boot into it. Is there any way to get the admin password off other than removing the Cmos.?

A:dell latitude c600 laptop bios pw reset

Our forum rules prohibit us from assisting with password recovery or work arounds.

Please review our rules:


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Answer Match 63.42%

Hey guys i need help finding the dell latitude D600 ethernet drivers, i have been looking on the dell website for the drivers but every time i try to install it, it wont give me lan connection.


A:Help with Dell Latitude D600 laptop ethernet drivers..

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Answer Match 63.42%

Dell Latitude D520 Laptop keyboard repair is one of the more common jobs performed on laptops, it's also one of the easier repairs to carry out providing the following hasn't happened.
A spill of anything but water on a keyboard will 9 times out of 10 leave you in a situation that involves replacing the keyboard all together.
Keyboards are manufactured in such a way that leaves little to no room to clean out messy spills.
Basically any liquid containing sugar (soft drinks, beer, wine, coffee or tea) are bad news...
A couple of laptop keyboard repair do?s and don?ts in the event of a spill..
DON?T panic. Panic makes us do stupid things, think before you react.
DON?T use a hairdryer to dry out a spill...melted keys are hard to type with.
DON?T tilt the machine upside down or on its side (if you do feel the need it's better to tilt it to the side that houses the CDROM as the CDROM area inside the machine has less components on it than the mainboard).
DO switch the machine off immediately and resist switching it back on until you're certain the spill has dried. Survey the damage after you've dried it out. At this point you could remove the keyboard and try the machine using an external keyboard to see if anything else has been affected.
The ribbon cable can also be located on the front edge of the keyboard depending on the age and model of the laptop you have.
Note the keyboard holder (thin strip of plastic) that sits on the top e... Read more

A:Dell Latitude D520 Laptop Keyboard Repair

i once spilt a glass of baileys onto th keyboard of an inspiron 1300, i took the KB off and soaked it in hot soapy water then rinsed it out and left it to dry, worked fine when it was put back on....

I often scrub dirty keyboards in a bath of hot soapy water and leave to dry, makes em nice and clean and they always work.

1 more replies
Answer Match 63.42%

My desktop was just infected pretty bad, Some pro cleaner program. I thought I had it all cleaned and was just having a small issue with redirects. I tried to post here on the machine but when I tried to log in here it redirected me. Also I was going to run a online scan with eset/node32 but it redirects to some page telling me my system is infected and also a page comes up about java being outdated. Maybe someone can suggest some programs I can run. To protect my privacy I unhooked the cat 5 cable from the back so I will have to move programs via flash USB drive. The last 2 scans I did with maleware bytes came clean. I ran a quick scan and full scan. I have also ran adw cleaner and rkill they have done about all they can do. Got some things in startup and add/remove try to remove them but get an error message.Laptop Dell Latitude D620 Core2DuoWindows XP Pro SP3Desktop HP Pavilion p6533wAMD Dual Core 3.0Windows 7 Home PremiumServer Windows XP Pro SP33.0 Ghz 3 GB Rammessage edited by ChristopherTGarrett

A:Dell Latitude D620 laptop infected and redirects

For a start, download and burn to dvd a Kaspersky Rescue disk ISO. Boot with the dvd. It will load itself into RAM only; then go on-line and update itself. After-which it will scan your hard drive fully and deal with more or less "anything" it finds. It's built around a Linux variant; and will not install itself to the hard drive .The utility is free here: some support info here: with that and post back with the results. There are other utilities (all free and regularly recommended here) to run after you have run the Kaspersky disk.It's likely that JohnW will drop across here at some stage. He is one of several here very up on dealing with assorted pests... Wise to pay heed to his thoughts and those of one or two others too. All are well versed in dealing with these pests...

39 more replies
Answer Match 63.42%

My Dell Latitude D820 laptop is locking up when I move it while open. The screen goes black and a green light comes on at the top of the keyboard that looks like a padlock with the letter A in it. None of the keys work and I've tried closing it and reopening it with no reaction. The only solution I have now that works is to manually power down and then repower. Is there some keystroke combination that will keep me from having to reboot? Any ideas about what might be causing the problem and how to fix it? Thanks for the help!

A:Dell Latitude D820 laptop locking up when moved

Is the AC adapter connected when you move it, or is it just on battery power? Has this laptop ever been dropped?

3 more replies
Answer Match 63.42%

I have succeeded in loading the video, display and modem drivers for my used Dell Latitude C800 laptop, but am unable to locate the audio drivers anywhere on their site. I have also done some web searching without success in this regard.(PS: I am using Windows 98 SE operating system)

If anyone could steer me to a site or would have the driver in question and let me know, I would really appreciate it..thanks, Steve Johnson
email: [email protected]

A:Audio driver for Dell Latitude C800 laptop

Well heres a driver for windows ME that might work if i'm reading the siteinformation correctly.

2 more replies
Answer Match 63.42%

Dell Latitude

I want to replace the original hard drive with a larger capacity drive, the original is (don't laugh):

Hitachi DK23DA-20, 20GB, ATA5, EIDE, 4200rpm

DELL's site gives me little to go on for replacement parts but an alternative site suggests:

160GB ATA100 5400 rpm drive

I have found a Toshiba 320GB ATA/300 5400rpm at Fry's. Is there anything I need to know about the ATA type to ensure compatibility? Will this ATA300 drive work with my system which previously had an ATA5 drive?


A:Replacing Laptop Hard Drive - Dell Latitude

Toshiba makes a very good drive. We rate it among the top three, along with Seagate, Western Digital, and Fusjitsu. In our repair shop over the past 20 years, Toshiba has been our most reliable drive. A 5400 rpm drive will last longer than a 7200 rpm drive, and that speed will be noticeable...
Also look at,,, and among others... prices vary almost daily.

Be sure you are getting the right type of drive... some are SATA, SATAII, EIDE, and ATA6...

It is difficult to return hard drives, so be sure you are getting what you need.

The 320 GB is a good choice, and will be almost as inexpensive as the 160... and most certainly less costly per gigabyte.

2 more replies
Answer Match 62.58%
A:purchased a dell latitude 3340 laptop from the pawn shop and...

Hi, dell latitude 3340 is not a product from HP. Please try: Regards.

1 more replies
Answer Match 62.58%

My Dell Latitude C610 laptop is reporting "primary hard disk 0 not found".
I would like help to see if there is something we can do to get it back.

A:Solved: dell Latitude C610 laptop - no hard drive

moving this to the virus section of the forum. It started to boot in windows, and then died.

1 more replies
Answer Match 62.58%

Hi there, I have just been given this laptop for our charitable organisation: 1Gb ram 60 gb hardrive, but it came with the hardrive wiped clean and with no installation CD for drivers etc. Have loaded Windows XP Home, gone to the Dell website and installed most of the drivers following Dell's recommended installation order for drivers. Following this the boot up time is less than a minute. After installing Service Pack nr 2 the bootup time is 10 minutes. I have spent hours and hours trying to figure out what is going on ... this Broadcom security platform etc is just making it even more confusing. Would really appreciate if somebody could help?

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Answer Match 62.58%

If anyone could provide a picture or detailed description as to where I could find this chip or the numbers even labeled on the chip itself it would be great!

I've stared at the mobo so long searching for the chip I've given myself a headache.

Thank you very much!

A:Trying to find the eeprom chip on a Dell Latitude D800 Laptop

Under the HD caddy

8 more replies
Answer Match 62.58%

hello all, I have a problem in my Dell latitude pp0x1 laptop which is like following: 1- When I press power on button, the power light LED become light ON for 3 or 4 second and return back to off state and the laptop not powering ON at all. 2- when I connect it to the Dc power the battery button wink slowly. really I am in trouble and worried of this error plz help. thanks

More replies
Answer Match 62.58%

I was recently given a Dell Latitude D600 laptop with no manuals or restore CD. The software is very downlevel and has multiple problems. So far I have run Ad-Aware, Spybot, AVG and XP Malware Removal v1.33 and have found 26 Trojans and multiple virus.

I'd like to get the laptop back to the original pristine state. I wonder if there could be a restore hidden on the hard drive, or a way to get a restore CD. The software is XP Pro.

Any advice?

A:Dell Latitude D600 laptop XP Pro restore disk/file

if your system supports DSR (Dell System Restore by Symantec) press CTRL + F11 during the POST screen (dell logo).

note: this will perform a destructive system restore back to factory default, all data will be erased from your system partition!

2 more replies
Answer Match 62.16%

hello i have both these laptops well i have bought a e6420 for my girlfriend as the other one she has is crap.well i have read that these e6420 get warm and well i found out they come with one pipe heatsink well i heard u can upgrade the heatsink to a 2 pipe one.(DUAL HEATPIPE heatsink DELL P/N - TYP01) i was wondering what else do i need to do this as when i get this laptop its second hand i7 pro in it 2.8ghz im going to clean it out and put new paste on it put i hear people are on about this copper shim to put on it.can this be done and well can i upgrade my dell latitude e6430 i5 pro 2.6ghz heatsink with the double heatsink as i know that one only comes with one you guys info if you guys can help me would be class thanks

i got this info here GPU Temperature 103C on Latitude E6420 - General Hardware - Laptop - Dell Community

A:Dell latitude e6430 and dell latitude e6420

Joseph mate best leave as is after all it was made to function as it came. Now for the compound and copper shim personally I would not bother with the copper shim I can see no good reason for it the dual pipe again if it was made to work with one pipe then leave alone.

It is better if you renew the compound using a decent cleaner and compound and I can recommend these for that job

Arctic Silver Incorporated - ArctiClean for thorough cleaning and preparation and Arctic Silver Incorporated - Arctic Silver 5 for the compound.

Now it depends on who you listen to but I always use these products and after the old compound is thoroughly cleaned off and the surfaces prepped I spread the compound very thinly and across the both entire surface of the CPU and the heatsink with my finger inside a vinyl or latex glove and then place a rice grain sized piece of compound on the CPU and replace the heatsink. If you touch the surfaces after clean and prep then redo it.

While you are in there do make sure the fan and the radiator are really spotless and I sometimes relube the fan bearings to make sure the fan is running at full tilt when needed.

4 more replies
Answer Match 62.16%


Dell Latitude 6500 laptop running OEM Win7/32 SP1, fully patched and previously stable.
Rig will be 4 years old in a few months, so I suppose it could be impending hardware failure?

FWIW, drivers are UTD according to Dell site, but there is a BIOS update available (I hadn't updated it, as the rig had been very stable).
BSOD with stop code 0x0000007F.
Was able to reboot into Windows without incident immediately thereafter.

There was a recent patch to my security suite (KIS2013) within the past few days.
However, the rig had been rebooted several times since then without incident and the system was stable.
And I installed MS KB2840149 on 4/24 without incident, having uninstalled KB2823324 shortly after the Patch Tuesday debacle (even though I had NO problem with 2823324).
No other recent software or hardware changes.
KACE & encryption software have been installed for quite some time, and have caused no known issues.

SF Diagnostic Tool log & zipped mini-dump are attached (I think).

Please advise.

Much appreciated!

NOTE: This is NOT the system listed in my profile's "system specs". I have 3 different Win7 rigs. The one for which I am reporting this BSOD is the laptop.

A:BSOD on boot - stop code 0X0000007F Dell Latitude Laptop

Hello MoxieMomma.

The BSOD is caused by Kaspersky Antivirus, which made Intel(R) WiFi Link 5300 AGN driver blocked.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\NETwNs32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs32.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs32.sys
Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
*** WARNING: Unable to verify timestamp for kltdi.sys
*** ERROR: Module load completed but symbols could not be loaded for kltdi.sys
Probably caused by : NETwNs32.sys ( NETwNs32+741a0 )

Followup: MachineOwner
Description of drivers here:
What is kltdi.sys from Kaspersky Lab? (id:10375435)
What is kltdi.sys from Kaspersky Lab? (id:10375435)
What is netwns32.sys ? | System Explorer

And the WiFi driver is backdated.

95635000 95cbf... Read more

2 more replies
Answer Match 62.16%

Got a basic question (or 2) about my D510 for ya all - Today, I've been getting some odd screen shut-off issues - I'll be surfing or watching a video, and the screen just shuts off (like it did just now - SIGH!). to turn it back on, I simply press the little switch-pin at the pivot point for the screen. It's annoying as hell.

The first question is this - lately, after opening the lid and turning on the screen (this laptop rarely shuts down), I've been noticing a red hue that fades away quickly once the screen lights up - am I looking at a screen failure in process?

Second - in checking my Device manager, and looking at the Display Adaptors listing, should I be seeing 2 of the same Mobile Intel Display Chipset listings, or just 1? And if only 1 should be there, how do I get rid of the unwanted one (if nessessary)?

Thanks guys,


A:Solved: Systems Question on a Dell Latitude D510 Laptop Display

7 more replies
Answer Match 62.16%

I have a Dell Latitude D620 and have all the drivers installed, but for some reason my wireless adapter isn't seeing my wireless connection I have here at the house. I am running Windows XP Home. I'm at a loss of what it could be. Any advice would help.

A:[SOLVED] Wireless Netowrk not working on Dell Laptop; Latitude D620

Has this laptop ever connected at home?

Lets take a peek at your network environment:


Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.


Remove all the stored wireless network profiles and search for the network again.

How to Remove Stored Wireless Network Profiles for XP, Vista, and Windows 7

Then: check your browser's settings, remove any proxy settings if found here's how.


with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL and press enter.

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB drive, or a CD-R disk to transfer a text file with the information to allow pasting it here.

then please Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.

To post... Read more

5 more replies
Answer Match 62.16%

I'm able to get to a command line from a Win 7-64 retail install disk - and have tried sfc /scannow but it hasn't fixed it - 'Windows Resource Protection did not find any integrity violations'
If this is in the wrong forum please advise
- not sure if that's because it's started from outside the original OS - awaiting delivery of recovery media shipped from Dell -
- farbar recovery scan tool log below
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 15-04-2015 04
Ran by SYSTEM on MININT-MM3RG1V on 16-04-2015 13:57:09
Running from F:\
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Recovery
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
Tutorial for Farbar Recovery Scan Tool:
==================== Registry (Whitelisted) ==================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [Apoint] => C:\Program Files\DellTPad\Apoint.exe [611192 2011-07-20] (Alps Electric Co., Ltd.)
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [525312 2011-01-25] (IDT, Inc.)
HKLM\...\Run: [Broadcom Wireless Manager UI] => C:\Program Fil... Read more

A:Black screen of death on Win7 64 dell latitude e6520 laptop

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2 more replies
Answer Match 62.16%

Hello. My dell latitude D505 laptop was making a loud winding noise underneath(facing me) the left side closest to the screen. Underneath that location is a fan. Why it was making such a loud winding noise, It sounded similar to an old tape player rewinding a cassette. I don't know but I do know it's never done that before.

Does anyone know what this could be and is it safe to use my computer even though the winding noise stopped? It lasted for at least a few hours, then suddenly stopped.

Thank you.

A:My Dell Latitude D505 laptop was making strange winding sound

Is it warm or hot in that location? It's either the HDD or CPU Fan?
If it's the CPU Fan that needs to be replaced.
If it's the HDD then backup your data or clone the HDD as the HDD is starting to go.
Normally if it's the HDD it will make clunking noises.

1 more replies
Answer Match 57.12%

Dell Latitude D600 laptop wont boot windows xp cd when trying to install windows!!! Hello every one ...
basically my dell latitude d600 laptop wont boot windows xp cd am not sure why....
I am trying to install fresh windows in there, I donít think there is any probe with dos setup everything is fine but to be honest am not 100% sure, so would you guys be able to help....cheers every one.

A:Dell Latitude D600 laptop wont boot windows xp cd when trying to install windows!!!

9 more replies
Answer Match 57.12%

Hello every one ...
basically my dell latitude d600 laptop wont boot windows xp cd am not sure why....
I am trying to install fresh windows in there, I donít think there is any probe with dos setup everything is fine but to be honest am not 100% sure, so would you guys be able to help....cheers every one.

A:Dell Latitude D600 laptop wont boot windows xp cd when trying to install windows!!!

Did you check the bios and check that the CD/DVD Rom is enabled as a boot device and is searched before the HDD?

2 more replies
Answer Match 55.44%

I would like to ask for your assistance because I'm already out of ideas how to resolve this issue. Right after I powered up the laptop, it will get past the DELL logo screen, then it will be completely just black screen. I wouldn't even hear any activity from the CPU fan, HDD and pressing the Caps Lock doesn't lit up the LED. The LED indicators on the side are only displaying the power indicator, but none for HDD, Battery and Wireless.
Here are the steps that I have done so far:
1) Removed the HDD and Battery, then press & hold the power button for at least 45-60 seconds to disperse the internal voltage. Then attach the Battery, but not the HDD.
2) Press and hold Fn and then the Power button, hoping to boot me up to the ePSA Diagnostic Utility
3) Press F2 or F12 while booting up
4) Re-seat the memory and also clean with a dry tissue
These are the procedures that I have done but nothing has changed. It still displays blank screen right after the DELL logo.
I do hope that you could assist me on this. Thank you so much!

More replies
Answer Match 55.44%

Hey guys.
Pretty much what the title says - Dell's new, recently-released ControlVault driver (version A19) does not successfully install on a Dell Latitude E6330.  I followed the driver installation order from the "Dell Business Client Re-Image 'How-To' Guide" and installed the Dell ControlVault driver last.  It did not work.
Attached is a screenshot of what I got, and the Windows Installer log.


A:Dell ControlVault A19 installation fails on Dell Latitude E6330 with a fresh install of Windows 7 Professional 64-bit


2 more replies
Answer Match 55.44%

I installed Windows 7 64-bit on my Latitude E6400. I cannot seem to find any way to install Dell Control Point. I got the Driver Pack to install. I found one download of Security Manager that worked, but I would like the Power Manager one.

I've looked on this forum a few times and any links I click on just redirect me to the Drivers and Downloads page. I get errors saying that my service pack is not supported.....I'm on Windows 7 Service Pack 1. I also got some 32-bit errors, but that's my fault for downloading the 32-bit version.

Does anybody have a link to the full Dell Control Point package (Power Manager, Connection Manager, Security Manager) that will work on 64-bit Windows 7?


A:(Dell Latitude E6400) Dell Control Point on Windows 7 64-bit

Here is a good article on reimaging the Latitude E6400
The Win 7  Control Point System Manager files are a bit tricky to find, but they can be downloaded from the following link.
This should help if you have installed the correct drivers in the correct order.

11 more replies
Answer Match 55.02%

Hey all. 
I've got a Dell Latitude E6320 where the driver installer for the Dell Wireless 1530 wireless card fails.  I'm running Windows 7 64-bit, the computer boots in UEFI mode, and I've installed all of the drivers according to the Latitude E-Family Re-Image Guide.
I've got a log, as well, it says this:
[09/13/16 16:24:47]    Dell Update Package Execution Start[09/13/16 16:24:47]    Original command line: E6320-NIC_DRVR_WIN_A01_R294111.EXE  /s[09/13/16 16:24:47]    DUPFramework version:[09/13/16 16:24:47]    User Command: unattended[09/13/16 16:24:47]    DUP Capabilities Value: 6291455 (0x5FFFFF)[09/13/16 16:24:47]    DUP Vendor Software Version: A01[09/13/16 16:24:47]    Local System/Model Compatible with this Package? Yes[09/13/16 16:24:47]    Local System OS Version:[09/13/16 16:24:47]    OS Compatible with this Package? Yes[09/13/16 16:24:47]    Local System OS Language: EN[09/13/16 16:24:47]    Language Compatible with this Package? Yes[09/13/16 16:24:48]    Identified Behavior : unattended[09/13/16 16:24:48]    Temporary payload log file name: C:\Users\Administrator\AppData\Local\dell\drivers\E6320-NIC_DRVR_WIN_A01_R294111\DUP9B64.tmp[09/13/16 16:24:48]    Translated Command Line : setup.exe /s /v" LOGFILE=&q... Read more

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Answer Match 54.6%

for the basics and schoolwork
and which is newer 

A:which is better dell latitude e5440 or dell latiude e6430

The E6430 has a metal case and is more robust, but uses an older CPU and chipset.
The E5440 is a plainer chassis with a newer generation CPU and chipset.
The E6440 is the concurrent update to the E5440.
There are too many possible configurations to definitively say which is better -- it depends on the CPU, GPU, etc. in the specific model (or that you choose when you order one, but since the E6430 isn't a current model,  you may be looking at used systems).

9 more replies
Answer Match 53.76%

what to do when a dell latitude d630 laptop is not on but cap lock, num lock and scroll lock is on and i'e tried to check the VGA and the processor

More replies
Answer Match 50.4%

Hey there ive got a friends latitude XT here just put 7 on it and its working perfect apart from the tablet buttons.(the ones that rotate the screen and things) they dont seem to be working and im not sure what drivers to get for it or what, its fully up to date now and still nothing.
please help me xD

A:Dell Latitude XT

HERE is the Dell Lattitude XT drivers. They have Win 7 64 bit and 32 bit drivers. Select the OS bit you have.

Keep in mind the correct and required install sequence for a Dell (and many others) is (1) Install Windows (2) Install Dell Laptop System Software (3) Install motherboard chipset drivers (4) Install device drivers including video, sound, ethernet, etc.

1 more replies
Answer Match 50.4%

hi there, thanks alot for reading this, this is my problem,

the pc = Dell latitude D610
Windows XP home
intel centrino

the problem =
when i boot it takes me to the page i have an uption to either enter in a safe mode or just the last pace windows wokred properly...this started as a result of when i was syhuting down the system and i had to remove the battery since the system hang after which i used the spare battery i had but still no start up when it start the windows logo it then goes back again to start up of notification that seems the system was shut down or windows encountered an error or the reset button was pressed etc...i then enter F12 to diagonise the system and the followoing information was passed

i run the dell diagnostics from the system setup and get this.

error detected on "start DST short test"
error code: 1000-0146
Msg: 0: IDE status failed, stats byte: 64 control code = 1 Msg: No additional Sense Infoormation.

also, at the end of the diagnostic it says
Test result = fail
error code = 1000-0141
Msg: No drive detected.

it further request i run dell drivers and utilities CD which i misplaced a long getting such a Cd is now a problem...i need any assistance i can get as my office job for over a year is all in the system and i dont know how to go about it

ok, thanks for any help/addvice you can give me.


A:Dell 610 latitude

6 more replies
Answer Match 50.4%

Hi,I am new here and need help.
I have a laptop(dell latitude cpi) my kid entered a password and now I can't access windows.
Every time I turn it on a message comes on saying:This computer system#xxxxx is protected by a password authentication system you can not access the data without the correct password Please type in the primary or administrator password.
My problem is that my kid does not remember what password he used.
Does any body Knows how to remove the password since I can not access the bios either?

A:dell latitude cpi

sorry we cant help u with passwords as we dont know the intent involved.i hope u understand.

2 more replies
Answer Match 50.4%

I stumbled across your site and noticed a thread where you helped out a non-techie like me and I thought I would register and give it a shot. My daughter asked me to fix her Dell Latitude cpi which she uses for her college work. That was the easy bit it was a dodgy on/off button. Then she asked me to get it connected to the internet through her cable modem. I thought that would be easy too but I have spent hours on the internet trying to find what sort of adapter is needed because there is no direct socket connection to fit the modem. I would be eternally grateful for any help you can offer and it would make me look good in my daughter's eyes.

A:dell latitude cpi

6 more replies
Answer Match 50.4%

about an hour ago my computer screen just froze and these vertical dotted lines appeared all over the screen. Now I can only start the computer in safe mode and i need an easy fix. ive already tried a system restore but the blue lines appears on my desktop again.

More replies
Answer Match 50.4%

Hey whats up
I have a dell latitude cpx laptop, and I broke the two keys letter "Y" and "6" also the metal bracket that connects the key plate to the actual laptop. Anyone know where I can get this. the problem started by the keys not working when pushed down. Any ideas on why that happened as well.

A:Dell latitude cpx

sc-strapped said:

Hey whats up
I have a dell latitude cpx laptop, and I broke the two keys letter "Y" and "6" also the metal bracket that connects the key plate to the actual laptop. Anyone know where I can get this. the problem started by the keys not working when pushed down. Any ideas on why that happened as well.Click to expand...

Thats a normal problem for those keyboards. You could probably have gotten those keys working again by reseating the cable from the motherboard to the keyboard. Now it sounds like you need a new keyboard. You can probably get one from Dell or possibly find a used one from ebay. Replacements can also be found online like this.

2 more replies
Answer Match 50.4%

Hi, I have just brought a Dell Latitude CPx back from the dead and it is working wonderfully apart from the fact that the Function (FN) keys don't 'function'.
Any ideas please?

A:Dell Latitude CPx

Humm... old.

When you say you brought it back from the dead, how so? Did you have a Dell recovery disk, or did you install an OS from a box into it? Was the keyboard okay before hand, or was it part of the reason for it being DOA originally?

The CPx series were one of those 'semi'-Dell machines, since the same notebook could be purchased in a number of liveries, including HP and Gateway (your machine looks exactly like my Solo 1400). If you loaded an operating system into it that wasn't from a recovery disk, then you probably need to download the drivers from the Dell website into it. Otherwise, the keyboad may be out of sorts, and may need replacing.

If you can find the service tag number (on Dell laptops, they tend to be on a thin white label and are only 6 to 8 digits long), you can punch it in here ( to find out what was on this beastie originally, and what can be downloaded to it.


1 more replies
Answer Match 50.4%

Dear Sir,
i've dell latitude X1 laptop. Its become unfortunately BIOS protected.
Tag # DSPHH28X-595B

Plz help me in this issue, how i can break this password.

I tried my best to break this but could not.

can any expert help me regarding this matter.


A:Dell Latitude X1

Any Latitude ending in 595B has been handled by Dell. Contact them for a solution.
Also, search the files on this forum for Dell Password, and Password commentary. There is a lot of useful information.
I have not seen any X1 password fixed... except by Dell.

3 more replies
Answer Match 50.4%

every time it trys to run windows xp a fatal systems error c000021a

screen say the windows logon process system process terminated unexpectedly
with a status of 0xc0000006 (0x00000000 0x00000000).
the system has ben shut down

i tied safe mode and tried to reinstall but driver wont pull up system repair disk

A:dell latitude help

post the mini dumps


2 more replies
Answer Match 50.4%

Hi everyone,

This is a long shot ... I've got a machine from about 1998 here and am hoping someone might be able to remember something about them. It's small, black and very chunky - the Dell Latitude XPi CD ( 166mhz! ). I needed something with windows 98 so I 'upgraded' the drive from 2 gb. to a Samsung HM100JC ( 100 gb. ) Basically I've got some games that don't work with compatibility in XP at all ...

All fine and dandy with swapping the hard drive, but the underneath of the machine gets universally hot as hell! I don't seem to be able to detect a fan, much less any cooling vents. Would I be right in thinking that it was fine with the 2 gb, and it needed neither a fan or cooling vents, but that my latter day 100 gb. drive runs that much hotter? I actually love this laptop, but want to 'waste' neither it or the drive, so any suggestions much welcome!

I've tried the Dell site but the documentation I found wasn't hugely informative about the specific problems I'm having ( though to their credit, all of the setup files were there for download ).

Many thanks,


A:Old Dell Latitude XPi - very hot

If your new hard drive is higher RPM than the old drive, then that would explain the heat. Your old drive was probably 4500 RPM, and the new one 5400 or 7200. If that is true, there's not much you can do about it short of buying a new drive.

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Answer Match 50.4%

Ok, so here's the problem.

I have a Dell Latitude CPx J65OGT BIOS Revision A08.
I also have the Windows XP Pro Reinstallation CD with Service Pack 2.

The original problem was upon bootup the computer gave a STOP error:
***STOP:0x000000A5 (0x00000002, 0x81BD9810, 0xE104B780, 0x81BB0AD8)

I tried booting from the Reinstallation CD and this is what happens:

At Windows Setup it gives me -artition [Unknown] 9856MB(9585MB Free)

It gives me the following options, and I have provided the information on what happens when I try each of them:

Create Partition, C - Nothing Happens

Enter, Run Setup - An error has occured while Setup was updating partition information on: 9586 MB Disk 0 at Id 0 on bus 0 on atapi [MBR] Setup cannot continue. (Then the computer restarts)

Delete Partition, D - The BIOS in this system is not fully ACPI compliant. Please contact your system vendor or visit for an updated BIOS. If you are unable to obtain an updated BIOS of the latest BIOS supplied by your vendor is not ACPI compliant, you can turn off ACPI mode during text mode setup. To do this, simply press the F7 key when you are prompted to install storage drivers. The system will not notify you that the F7 key was pressed - it will silently disable ACPI and allow you to continue your installation.

Recovery Console does not work either.

What I gather from this is that the partition is not assigned a prompt (For example, C and I cannot figure out how to give it on... Read more

A:I really need help with my Dell Latitude...

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Answer Match 49.98%

I've just started having problems of my Dell powering off whenever I hold the bottol right hand by the battery. The sceen goes off, but the loghts remain on, but cannot get the screen to come back on, unless I switch off power on the computer switch by holding it in for a couple of seconds. Please help

A:Dell Latitude D620

Did you check Power Options in Control Panel to verify that pressing the power button actually shuts the computer off and doesn't put it in Stand By or Hibernation?

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Answer Match 49.98%

I have a Dell Latitude D520 Laptop and am having problems with the display... I am running Windows XP SP3. When I switch the Laptop on all starts fine and all the Icons appear as they should. However, after approx 5 mins the Display goes off and no matter what I do I can't get it to come back on. After Restart the same thing happens. I don't think this is a Software Issue as it all starts as it should and the problem persists after I've tried re installing Windows onto it. When the screen Dims it is still possible to see everything very dimly in the background.

Any help would be greatly appreciated????

A:Dell Latitude D520 HELP!!!!

Is the power adapter attached when this happens? Laptops by default dim after 5 minutes of inactivity when the power adapter is not attached to save power but it should come back on by either pressing the power button once, or tapping the Enter key. Is the battery being recharged when the power adapter is attached? You can try this without the battery in, and just using the Power Adapter to test if the battery is the problem.
You can adjust the power settings by right clicking a blank space on the desktop/Properties/Screen Save/Power. You can change the time and what the power button does. (ex) pressing power button once to wake from sleep etc.

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Answer Match 49.98%

My Dell Latitude D620 latop has had problems with the touchpad/blue nobby (not sure what they call that). The click buttons don't work either. I used to be able to just restart my laptop, but the problem seems to continue.

I had this problem at one point, and I reformatted with success. But it just started again.

The only settings I have changed were the settings for power (turning off monitor/hdd etc). I have tried installing fresh drivers from dell, old drivers, enabling/disabling the touchpad in the BIOS, and I've given up and now just using a USB wireless mouse.

When I put in the little Dell Resource CD, it doesn't even say that I have the hardware. Also, when I navigate to the Device Manager, there isn't a 'Mice and other pointing devices' tree. Finally, when I startup the laptop, go to Control Panel>Mouse>Hardware, it shows all the information as blank.

Any ideas? I would appreciate it.

A:Dell Latitude D620

Look for HID (Human Interface Device) And it may be listed under Synaptics Touch Pad or something like that.

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Answer Match 49.98%

i just reinstalled xp on my moms laptop i dowmloaded all the drivers from dell but the network controller is still missing driver i have read a similar post on this site about a latitude c610 with same issue i hope someone can help me soon because it is not allowing me to access wifi only lan HELP PLEASE

A:dell latitude d800 Help please

try this

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Answer Match 49.98%

Hi all I have a Dell Latitude E6320 here, it has a real dim screen.

I have tried using the hot keys to increase the brightness of the screene ( even though it looks like the back light has gone, I checked anyways)

I have replaced the screen... .still the same.

I have even replaced the cable from the mobo to the screen and the results are still the same.

I have also done a diagnostic on the graphics card etc, all seems well.

I am not sure on what else to think unless the screen bought was also dodgy.
The screen was replaced due to the original being cracked.

Im not sure what else to think, does anyone have any good ideas on what could be the issue here :S

Thanx in advance.

A:Dell Latitude E6320

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Answer Match 49.98%

I have a Dell Latitude D620 that won't bootup. When I press the power button the keyboard status light come on but the uppercase and scrollock blink for a while then shut off. It never tries to boot. Can anyone tell me if they have seen this problem? Is my laptop fixable or worth fixing? Thanks in advance for any help.

A:Dell Latitude D620

This looks like power supply failure. Try it without the battery in case this has a short - it should run without it.
It is fixable but needs a skilled workshop technician.

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Answer Match 49.98%

HELLO , can somebody help me to have password to my laptop
Bios password , i have try many things but not succed

A:Dell Latitude D600

Hello and welcome to Techspot.

Take a look HERE

Hope it helps.

Regards Howard :wave: :wave:

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Answer Match 49.98%


im a new member so im a little lost at the moment. i have a dell latitude 510 that wont start up. it has started once for me but then shut down again The lights come on 3 near the screen 2 down the side on the top and the network plug flashes i have replaced the memory,removed the battery and removed the dvd still no good any ideas


A:Solved: dell latitude

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Answer Match 49.98%

this is about a laptop, a classmate of mine, is selling, which reads "Dell Latitude 7400" and my friend is planning to buy that. but i cant find it over the net! i've tried searching with the model number but the search returns absolutely no result about it. [ finds other 7400s ] it has a little "centrino 2" sticker on it. so could it be very new or sth to be online?

A:Dell Latitude 7400

Are you sure it's not a Latitude V740 or E6400? There is no "7400" model.

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Answer Match 49.98%

Hi all,
ok I pulled a real boner and it has me going nuts. I bought a used Dell D630, the unit had/has a bios boot password. Well the price was good has an extended battery etc, clean machine etc. I thought what the hell I should be able to work around that! LOL wrong
anyways while trying different key strokes while booting I found a combo that did something. As the unit is booting I held the CTRL key down and mashed the 'D" key (not the delete key "D" as in Delta) a zilllion times, well the password screen came up with normal text except a now it showed a few garbage characters, ok it is doing something. I repeated the boot and mash three more times and finally came up with total googly gawk. Cool maybe I got somewhere, did a reboot with no mashing.....oop's NO video, unit lights up, drives come on back light comes on NO nothing no text no boot no post screen nothing!

Removed cmos battery, took out battery unplugged power held down the power button for minutes...walla nothing. It appears I bricked the unit? it wouldn't even boot up with a live cd. So now have I just flushed 150.00 down the toilet? from key combos? I even tried the external monitor that didn't work.....any ideas? Thanx all

A:Dell latitude D630

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Answer Match 49.98%

Have just Re-installed XP Pro sp3 on comp for friend where bios was locked,got around that,but now No audio on laptop at all!Tried D/genius,d/loaded drivers from Dellsite,all to no avail,Realtek AC97,sigmatel stac,nothing working!! any and all help REALLY Appreciated.Thanks.Bob.

A:Dell latitude D530

It is because the audio is not realtek its Sigmatal

Download the audio drivers here.
Download the the chipset drivers here and install first here
Also look for any other updated drivers here.

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Answer Match 49.98%

Everytime I reboot my laptop it detects the CD-ROM and then throws an error message saying -

Cannot Install This Hardware

There was a problem installing this hardware:

TEAC CD-224E cd-rom

An Error occured during the installation of this device

Access Is Denied

I Have Administrator privilages... I'm using Windows XP Pro SP2...
The cd rom is properly plugged-in, I did check a few times by removing and fitting it back in....
The software and the files that the driver is supossed to install all get where they are supossed to be and everything but just not the driver... when i check in the Device Manager, It reads ''Teac CD-224E'' and there is that lil Yellow Thing with a ''!'' in it (error image)...

There is a same message for the USB ports as well. None of them are working. When I plug in a USB device it gives me a similar error as in case of CD-ROM.

I hope someone can help me solve this.
Thanx in advance!

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Answer Match 49.98%

Hello, A friend just gave a Dell Latitude cpi because he shut it down with the reboot to start up in dos mode. He didnt know how to change it back so he gave it to me. When its turned on, the screen says Invalid system disk replace the disk and pres sany key. I have xp to put on but no key code for this computer. It has windows 98 on it. I dont have that disk, is that the only way? I would just like to get it back to the previous setting that worked, not in set up either as far as I see, so I can use it for games or what ever.


A:Solved: Dell Latitude cpi

I'm pretty sure that if you don't have the original disk, you are pretty much going to have to start from scratch.

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Answer Match 49.98%

I want to know if I can upgrade my computer to use 8GB on may computer. I am wondering it that is possible. I am running windows 7 home preimum, 120 GB SSD with 32 bits now

A:can I add 8GB to my Dell Latitude D630

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Answer Match 49.98%

Hello my friends need help I have a dell latitude d520 blocks could help me find a clue I'm in this for months and find nothing I would appreciate your help

excuse my English

A:Dell Latitude d520

What is wrong with your Dell D520??? Does it lock up?

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Answer Match 49.98%

I have a Dell D620 with a locked bios password, it wouldnt let me change the boot order or adjust any of the bios settings. So I made the DST floppy, ran via a usb floppy drive, had sucess. It erased the password and servicetag. My question is do I need to put the srevice tag and express service code back in, or should I leave it blank?

A:Dell Latitude D620

I would put them back in. That is in case you have service done on it.

3 more replies