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# critical softwrap file error 1

Q: critical softwrap file error 1

i need help to remove softwrap file error 1 from my pc,

A: critical softwrap file error 1

Ok ... Have you tried uninstalling Softwrap? If so, what happens?

1 more replies

Os is Windows XP, softwrap error at windows initial boot? What is set incorrectly? How do I correct this issur?

A:critical softwrap,softwrap file error

Hello and welcome to TSF

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

---------------------------------------------------------------------------------------------

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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My 16 year old daughter downloaded blubster and afterwards, we began to get pop ups all the time. So, I uninstalled it and now when we start up the computer, we get a softwrap file error 1 message everytime. I read other posts about this, and all I learned was to uninstall blubster, which I have already done. Can anyone tell me what to do to remove this error message?

A:softwrap file error 1

Is this when you log on?

Try checking your startup items to see if blubster is there?
To do this

Code:
- Click Start->Run
- Type "msconfig.exe" and press enter
- In Msconfig click the startup tab
- Look for some program related to blubster
Cheers,
Jamey

12 more replies

EVERYTIME I START UP I GET SOFTWRAP FILE ERROR 1. CAN SOME ONE TELL ME HOW TO REMOVE PLEASE

A:Re:softwrap File Error 1

Hello and welcome to TSF

What is the error? if you get an error code please post.

2 more replies

when my computer starts a message appears that says critical softwrap error, everytime. what is this? thank you for time.

A:softwrap error

Hello Mat. Have a look here.
http://uk.search.yahoo.com/search?fr=ytff1-&p=softwrap error&ei=UTF-8

1 more replies

Hi,
So today my laptop restarted after installing windows updates.Now it gives this BLUE SCREEN OF DEATH. I cant even log in using SAFE MODE because it gives an error.Any help would be appreciated.

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I was surfing the net with Firefox just after an update. When suddenly my laptop restarted and started a Startup Repair. I let it run but it still repeated so i tried to do a system restore, but that didn't work either, I even tried to run sfc /scannow which told me to restart my computer. Right now, I'm using my friend's computer looking for solutions when i came upon another thread on this site with the same issue. And feel that I might have the same problem.I read through the thread and followed it up to the getting a scan with the Farbar Recovery Scan Tool x64, but stopped their.Here's what I received:-----------Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1Ran by SYSTEM at 2011-06-25 00:09:17Running from G:\Windows 7 Home Premium (X64) OS Language: English(US) The current controlset is ControlSet001========================== Registry ==========================HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [320000 2009-04-09] (AlcorMicro Co., Ltd.)HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [500208 2010-03-06] (Adobe Systems Incorporated)HKLM\...\Run: [IgfxTray] C:\Windows�... Read more

A:Error: Boot Critical File c:\ci.dll is corrupt

Hi,Welcome to this forum.Your log(s) show that you are using so called peer-to-peer or file-sharing programs. These programs allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."Removal InstructionsOpen notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
2011-06-23 09:34 - 2011-06-23 09:34 - 0000000 ____D C:\Users\Steven\Desktop\ESO_v375
2011-06-22 21:49 - 2011-06-22 23:07 - 2726873889 ____A C:\Users\Steven\Desktop\ESO_v375.rar
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on ... Read more

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About a year ago I installed a cyber sitter called "iProtectyou" on my son's computer. I decided to uninstall it for him recently because it didn't work, and it only seemed to give him a hassle when he tried to use the internet or play games. When I tried to reinstall it, it would not take the password I used (I could of forgotten it, but I had it written down).

After hours of trying to uninstall it, I went to the internet and Googled how to get rid of cyber sitter's with a forgotten password. Luckily there were several people with the same problem. I downloaded the applications they gave out on the site, and eventually got rid of it. They also had me go to the "Registry Editor" (run: regedit) and screw around in there. The program still shows up in "Programs and Features" but theirs no publisher now, and I still cannot install it. Except now, instead of asking for a password, it just says that their was an error with database.

Now when ever we open up anything, we are swarmed with windows telling us "Crictical Error Occured While Opening Database."

Any help would be great.

A:Critical Error Occurred While Opening the Database File

Have you tried this: http://www.securitystronghold.com/gates/iprotectyou.html?

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Every time the computer is turned on or restarted it runs Starup Repair. When i look at the diagnosis it says 'boot critical file c:\ci.dll is corrupt'. I have already tried to restore the computer but i don't have the discs where i have backed up the computer. I have also run a virus scan with Avira and it did pick up 4 viruses and i removed them but the error still occurs. If someone could help me and give me guidance it'll be much appreciated.

A:Startup Repair error : Boot critical file c:\ci.dll is corrupted

After the PC tries the start up repair, select advanced options. From there you should be able to access CMD.

Once you get CMD open run this command. sfc /scannow -This will scan the integrity of all protected system files and repairs the system files if needed.

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Hello, im in desperate need of help here! So far everything ive tried has not worked. Upon browsing today i stumbled across a website that was deemed a possible "Attack site" by Firefox, shortly after i closed the page the following error message popped up repeatedly;Windows - delayed write failedFailed to save all the components for the file \\system32\000024b5. The file is corrupted or unreadable. This error may be caused by a PC hardware problem. This message pops up literally about 30-40 times every time i restart or attempt to close them, each error has different numbers/letters following \\system32\On top of this my desktop background has gone black, system check keeps popping up and cannot be closed only paused and most importantly almost everything within my username ie music/files/folders/desktop icons has disappeared!! which is a huge problem because a lot of it isnt backed up and theres work related things i cant afford to lose on there! My hard drive is telling me the same amount of space is being used as before so im hoping they havent ACTUALLY been deleted but when i try to view the main user folder it just says its empty?!...also programs/control panel/shortcuts to my documents have disappeared from the start menu.Two random messages saying "hardrive clusters are partially damaged. Segment load failure" and "RAM memory reliability is extremely low..." occasionally pop up from the ta... Read more

A:Critical error! Failed to save all the components for the file \\system32\....

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Hello.

I'm not sure what nasty I have. In normal mode, I get three critical error messages like below with different file numbers.

---------------
Critical Error!
Windows was unable to save all the components for the file \System32\496A8300. The file is corrupted or unreadable. The error may be caused by a PC hardware problem.
-------------

I have a black screen, can run nothing, cannot access files, cannot connect to the internet.

In safe mode, I can get the files to display and can access a CD and external hard drive, but still cannot access the internet.

I used a laptop to transfer DeFogger, DDS, and GMER. I ran Defogger, obtained DDS logs, but twice GMER caused a stop screen error: RQL_NOT_LESS_OR_EQUAL and dumped the memory - had to reboot.

Previously, I had run rkill, TDSS, and MBAM. Once, the TDSS log indicated it had stopped C:\WINDOWS\system32\grpcon.exe - I believe it was the third time I ran it. Otherwise I get zero files terminated. I cannot run MBAM. I get run-time error '53' mbamnet. I tried using randmbam.exe, but was still unsuccessful after 10 attempts.

I get locked up in safe mode and have to turn off the computer and restart the whole process. This morning, I missed the safe mode tap and when starting up in normal, Spybot popped up and stated it had terminated a file called win32.zbot.

Thank you for any help you can give me. I'm stumped on this one. I've been working with it for two days now and can&#... Read more

A:Critical Error! Failed to save components ..... file \System32\0006784

20 more replies

anyone's help is greatly appriciated

Logfile of HijackThis v1.99.1
Scan saved at 12:53:48 PM, on 12/19/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explore... Read more

A:startup, shutdown, critical sytems error message: hijackthis file

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i have had this virus before, but i can't remember how i got rid of it and i notice that a lot of people seem to do it with log file things.
its the "Critical System Error!" pop-up thing that says you have a virus and re-directs you to its VirusBurst software to make you download it.

Hi

http://siri.urz.free.fr/Fix/SmitfraudFix.zip
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd

Reboot your computer in Safe Mode.
If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection

The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cl... Read more

1 more replies

I got another call from my Dad today. After cleaning his computer completely last month with help from BleepingComputer.com there is another problem so I went to check it out. I can't believe it.

Now on startup a fake system scan runs with many warning of I/O errors and critical hard drive problems. It tries to take you to file-recovery-system.com to buy something. Obviously it is a virus/hijack. I searched on the web for fixes and was able to use RKill.exe to at least stop the process and the warnings. I tried to install MBAM but the install failed twice, I get a permission denied warning. I tried to install after restarting in safe mode, but had the same access denied at the end of the install.

Computer is Windows 7. I am posting from my clean computer since the browser redirects on his computer make it almost impossible.

A:file-recovery-system.com takeover, critical system error warnings

28 more replies

This software has Adtracker________ as a registry listing. Exactly what is the program, Spyware?

A:Softwrap

1 more replies

i cannot get it off or find out what is wrong what do i do softwrap 1

A:softwrap erroe1

Quote:

Originally Posted by natalie27

i cannot get it off or find out what is wrong what do i do softwrap 1

Hello natalie27,

When are you getting the error?

What does the error message read?

1 more replies

I use Video Studio 10 which seems to install the registry key below which Spybot identifies as Grokloader.
Spybot will remove the key but it reappears whenever Video Studio is run.
Is this really malware and, if so, how can it be removed?
Thanks!

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It seem I have the same problem as GW7777 C;\CI.dll Corrupt if any one could help I would really appreciate it. I have a Asus 64 bit laptop. When I tried Sfc/ scannow it kept telling me one is pending. I tried the dvds that came with the laptop but they wont even open up please help

A:Boot Critical File

Will anyone help me here?

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I have a system that I am tring to load Windows XP Pro on. Now I am running Windows 2000 Professional. I have the full blown XP Pro disk, but I am just trying to ungrade so I don't lose my data. I keep getting an error message.

Setup was unable to create, locate, or modify a critical file (C:\boot.ini) needed to start Windows XP. The parametrer is incorrect.

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My internet stopped working tonight, so I restarted it. When it restart it went directly to Startup Repair, it wasn't able to automatically fix anything. I've tried restarting it and even removed the hardrive and it does the same thing. I can't get past the startup repair screen. It is more or less shutdown and restart, contact the administrator or your computer provider. The "root cause" seems to be the following:

Boot critical file C:\Windows\System32\Drivers\uolbyzn.sys is corrupt

Any thoughts would be greatly appreciated. I am running on Vista Home Basic

A:Need Help:Boot Critical File C

Hello,

This is very strange. Normally from this position we would insert the Windows CD, boot to the Recovery Console and we would send you a list of commands to copy back the file from your Vista DVD. However, I do not have this file on my working Vista Home Premium, and searching Google comes up with not a single hit. It is a bit strange for a virus, but I suppose it could be. It is not any normal System file, or any normal file of any program. It is not even showing up in manual virus removal websites. Also, have you tried Safe Mode and Last Known Good Configuration?

Richard

10 more replies

I recently have been getting the Error message Windows has encountered a critical error and will close in one minute.
I do not have the Brazilian financial Active X control that became corrupted, or if I do, I cannot find it. I have Vista 32-bit on an Acer Aspire laptop. This message comes up after I login and I can either access the Internet via Safe mode w/Networking, or do a System Restore, at which time the laptop works for about two or three times and then the error message comes back.

A:Error Message 0x80070005 critical error - windows will close in one minute

I followed the preparation guide and when I tried to run dds.scr, the black screen came up really fast and then disappeared and nothing ever came up. When I tried to run RootRepeal.exe, I was able to tell it to scan, but then I never received a report. When I tried to run it again, it said that I didn't have permission, and when I tried to delete it, it said the same thing! I am the administrator...I have Vista 32bit and I am getting the error code 0x80070005 windows has encountered a critical error and will now close. I run system restore to get it to stop, but that only works a few times, and then I get the error message again.
What do I do now??

9 more replies

Unit keeps going into critial pathway error loop. Blue screen followed by black screen. Restarts are not working. Had unit scrub by my IT. was working and now issue is back. Is this a processor issue?HP use to be good. This this is a piece! I bought this as a replacement for our older HP. it was great no problem just slower. Totally regreat that move. This is the loaded unit. Bought this from Best Buy. They use to be good? What the hell????Inferior service selling an inferior product is not a winning formula.If someone out there has a fix I am all ears!Here is a list of what does not work:Control escape to repair mode.Restart.Getting unit diagnosis and having scrubbed. ( All this did was remove my 365...)Repair mode.Repairmode advanced.HP customer care..... (All they want to do is sell you additional stuff. Not great at all HP).If I can't get this fixed I am planning on letting everyone know what has happened and how bad HP has dropped the ball.

A:HP Envy desktop Error message Critical Path error. Repair li...

Hi @Bigpapa5150,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with blue screen. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please get back to me so I can help you better.

1 more replies

I was watching an episode on naruto then my computer had the honor to give me a bsod because it hates my sorry azz. Please someone help me, this computer has been having problems ever since I built it 4+ months ago and never resolved the issue. Sometimes it freezes, restarts but it has gotten rare as time passed because now I rarely run any programs because I hate the feeling of getting a bluescreen man. I have included the zip file with all required files.

A:BSOD Error, Critical termination error, f4 while watching stream

Hi osmeus.

Make it sure that the SSD is having the latest firmware.
How to Upgrade Samsung SSD Firmware | StorageReview.com - Storage Reviews

Let us know the results.

9 more replies

Hello

whenever I sign in to my user account I get a blue window with a critical error message......saying Start menu and cortana aren't working ( I have cortana turns off in options anyway ) then it says we will try and fix it next time you sign in, with the only option to sign out.....this happens every time I start the PC up, but OK after signing out and in again , is it anything to do with shutup10 that I ran recently, although it's not affecting my windows 10 laptop.

thanks

A:error message during user account signin critical error

You could try this fix http://www.dell.com/support/article/...9/SLN299201/EN

3 more replies

Hi my inspiron 1525 dell laptop keeps on shutting down . When restart repairs scans it comes up with the following errors

Root cause
Bugcheck C000021A
Boot Critical file is corrupt
Repair action :file repair
Result Failed error code=0x2

My Norton security is now not working due to the error

Can anyone help me

cheers cait

A:my boot critical file is corrupt

hi i did a restart scan and everything is ok now ... thank god

2 more replies

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect I have the exact same problem as referenced by Jan Soall and solved by m0le and farbar (http://www.bleepingcomputer.com/forums/topic396014.html). My computer is also a Toshiba and does not come with a disk to re-install Windows. I've picked up right where farbar started assisting on the thread and have downloaded and run frst64.exe. The resulting log is below.

Thank you SO MUCH for helping me with this.

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 09:22:06
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: []
HKLM\...\Run: [IgfxTray] C:\windows\system32\igfxtray.exe [161304 2010-05-11] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe [386584 201... Read more

A:Boot critical file c:\ci.dll is corrupt

Hi Adam Liebman,Welcome to this forum and apologies for the delay.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

6 more replies

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect that I am infected and would appreciate your help and guidance on this.

Thank you.

Jan Soall

A:Boot critical file c:\ci.dll is corrupt

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

34 more replies

In a stupid moment I ran an exe which probaly contained malware... I saw MSE popping-up a warning that it detected 2 virus infections but before I had the chance to click "Remove it" the PC rebooted. It got into an endless loop of failing to repair startup issues. Within the log file, there was a bit of helpful information, ?Boot Critical File d:\ci.dll Corrupted?. Searching Google I found it is probably a rootkit or something like that.

From the recovery console i tried following things:
I tried restoring to the previous system restore point.
I tried restoring the ci.dll with sfc /scanfile=d:\ci.dll but that fails with the message: "There is a system repair pending which requires reboot to complete..."
Then I tried restoring the master boot record using bootsect /nt60 d: but that failes with the message "... The update may be unreliable since volume could not be locked during the update: Access is denied".
I also tried running FRST64.Exe but that crashes during the scan: "Line 3294 (File F:/FRST64.exe) Error: Error in expression"

Anybody who can help resolve this or is the only way out a clean install and does that guarantee that the rootkit is removed?

A:Boot Critical File c:\\ci.dll Corrupted

Well, the problem is resolved. I stumbled right after writing this message on the following article:http://blogs.technet.com/b/mmpc/archive/2011/06/22/don-t-write-it-read-it-instead.aspxSo the fix was as easy as running bootrec.exe /fixmbr

1 more replies

i!

I have tried to solve this problem by myself but I dont get anywhere, so I need experts help. Recently my computer have blue screened a couple of
times: Usually when I run Pro Tools (music program) for some reason and used Internet at the same time. And yesterday it
went blue for the last time. Now when I try to restart the computer says it will try to fix the problems but it cant. My
computer only starts normally when use the last option (dont remember what it is called) in the boot option menu. So ive
downloaded the farbar recovery tool and it ran perfect. I will post the file here.
And also i should add, I?ve tried to run ESET online and it found a kryptik.PMR trojan!
So here is the post from farbar tool:

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 08:48:55
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: [EeeStorageBackup] C:\Program Files (x86)\ASUS\Asus WebStorage\BackupService.exe [947472 2009-08-24] (ECAREME)
HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)
HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [323072 2009-08-11] (AlcorMicro Co., Ltd.)

A:boot critical file c:ci.dll is corrupt

Hi,Welcome and I will be assisting you with this issue.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
Folder: C:\Users\All Users\oB28601HbLnM28601
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

2 more replies

The problems started yesterday when my computer went to blue screen and automatically shut down and restarted. This happened twice, then I did an AVG scan in Safe Mode. It placed several infections and a few malwares into the virus vault. However, it "did not test" dozens of files because they were "locked". There were Boot directeries that were listed among the locked files.

I restarted in Normal Mode, and got a message that Windows found a malicious file and "partially removed" it. When I clicked on the message to find details about the file, this webpage popped up: Encyclopedia entry: TrojanOS/Alureon.A - Learn more about malware - Microsoft Malware Protection Center
So the infection was TrojanOS/Alureon.A (edited to add: the smiley face appears where : D [without the space] is in the trojan filename)

About an hour later, the computer crashed and restarted again, then again a few minutes later. I did another scan and no malicious files were found.

When I turned the computer on 20 minutes ago, I got a screen telling me that the computer was unable to start, and Windows was searching for solutions. It apparently worked because I'm using the computer now. However, when I clicked to see the details of what happened, I saw this: "Boot critical file c:\windows\system32\kdcom.dll is corrupt".

So I don't know if it fixed the file or if it's still corrupt. I'm concerned my computer will have trouble rebooting. Thanks for any help in... Read more

A:Boot critical file is corrupt

Yes, use bootable Defender. I would later replace AVG crapware with Microsoft Security Essentials.

Work through Troubleshooting Windows 7 Failure to Boot.

If the infection doesn't clean up then post it up in our Security forum for expert help with specialized scans.

9 more replies

Hi,
I've got a Toshiba Satellite under Vista with blue screen problems.
It doesn't work under normal mode, Error = STOP : 0x0000007F
only works under safe mode.

I've tried quite a few things but they didn't work. Ultimately, it seems that :
the critical startup file C:\windows\system32\drivers\axeth.sys is damaged.

what can I do?

----
see attached file also

I couldn't run the system health report. Apparently RACAgent is "disabled" (I'm trying to translate from French) and so non data and no reports possible.

For the rest:
Vista . . .
- x86 (32-bit)
- the original installed OS on the system : yes
- an OEM
- OEM = came pre-installed on system

- What is the age of system (hardware)? 3 yrs
- What is the age of OS installation (have you re-installed the OS?) same age / no

A:critical setup file damaged

Follow instructions and you will be helped.
Blue Screen of Death (BSOD) Posting Instructions

9 more replies

Hi,

PC spec - Windows 7 Pro (32-bit) Intel Core 2 Duo, 4GB Ram, 2x 250GB HDD

I think I have succesfully removed a Root Kit virus using Kaspersky TDSS Killler but would just like to make sure no other malware etc remains. I'll explain from the beginning.

1. PC was running fine then Windows start-up repair appeared. In the diagnostic & repair details it spotted an error - Boot Critical File E:\CI.dll is corrupt

2. could not repair, restarted, PC would'nt boot up

2. I searched online and found a thread recommending to use Kaspersky TDSS Killer.

3. the thread advised to boot-up with signature verification disabled (F10) - This worked but before I could use the TDSSKiller, the PC crashed. There was also several Trojans and worms being detected, eg: W32/Blaster.worm by what looked like windows defender, but not sure - having searched google about these, it may be a fake Anti Virus software running. I read W32/Blaster.worm does not affect windows 7? and nothing is being found on scans.

The signature verification option did'nt work after that PC crashed

4 Instead I created a windows recovery CD using a different PC - this allowed me to start the PC into Command Prompt MS DOS.

5 I ran the TDSS Killer Software directly from the a CD - after scan finished it said something about MBR, and use standard boot option, (sorry can't remember exact line) I clicked on yes to use standard.

6 PC restarted again as normal and everything seems to be running fine.

More replies

A computer of a family member of mine has recently started showing the following message :
_____________________________________

Boot critical file is corrupt.
Repair action. File Repair

Result failed. Error code = 0x2
_____________________________________

I can still use windows fine, however this is a big nuisance, and i can think of no explanation of why this is happening. I have installed no new apps or hardware of any sort in the recent months either.

It is running Windows Vista Premium [ No service pack ]

I was wondering if anyone has had this problem, or if anyone knows how to fix this problem ?

Oliver

[ apologies if this thread is in the wrong area ]

A:Boot critical file is corrupt

Try startup repair and SFC. And install SP1.

Startup Repair
System Files - SFC Command
http://www.vistax64.com/software-too...heck-tool.html

1 more replies

Sup guys, every time i turn on my PC or restart it jumps to Windows is loading file and then starts doing start up repair and later on it would show me error log:

Root cause found:
Boot critical file C:\\ci.dll is corrupt

And then it would say:

Repair action:
Repair the file

What should i do?

A:Boot Critical File c:\\ci.dll Corrupted - HELP!

Another one?

There have been a few of these lately.

CI checks for unsigned drivers and checks that various system files haven’t been mucked about with by any nasties.

Suggest you try running sfc SFC /SCANNOW : Run in Command Prompt at Boot

Try a malware scan from a bootable a/v Avira AntiVir Rescue System - Download

If necessary replace ci.dll from another source e.g installation dvd.

9 more replies

Quick background: I've been an IT admin for a major university for the past 12 years managing 300+ Windows and Mac user machines. So, this likely isn't your average network connectivity/name resolution/permissions/firewall issue.

I have an important user's Windows 7 Enterprise (32 bit) machine that cannot connect to any windows file shares (Known good ones on multiple servers). At this point I would have normally just wiped the Windows install out and reinstalled but the user apparently has had this issue for many months (Possibly since May) and hadn't noticed. This resulted in his home directory being stuck in an offline state and all of his modifications are "stuck" on this laptop.

To further complicate things, before I knew the extent of the problem, I removed it from our domain and whatever issue is plaguing this windows install also is preventing me from being able to re-add it to the domain. Therefore I cannot login as the user with the cached offline files at the moment.

Here's what works:
-DNS name resolution
-NetBIOS/WINS name resolution
-Pinging the machines with the shared volumes
-Web access

Here's what doesn't work:
-Accessing any file shares. After about 30 seconds the error says "Windows cannot access \\servername\share"
-Accessing local file shares (i.e. \\127.0.0.1\c$...\temp, etc.). I get the same error here. -The network troubleshooter doesn't find any problems. The above behavior is the same whether conne... Read more A:Critical file sharing issue Well, couldn't get the file share access thing worked out but I did some experimenting on another Win7 machine and figured out how to get another user's offline files back (Assuming you have admin rights). Here's what I did: -Disable offline files -Navigate to c:\windows\csc -Take ownership of the directory and all sub directories -Assign your account full control permissions -Copy the files you want out of there This sounds relatively simple but I was very paranoid about messing up the files in the process. Windows XP used to keep offline files in some sort of convaluted/compressed format that was not really usable on its own. Apparently they changed this is Win 7 and that's a good thing. 1 more replies Answer Match 45.36% Hi there, I have been having several errors- one being a Blue Screen Error (which has been occuring for probably over a year now, every so often) and another one occuring only on my other account on this computer (which says something along the lines of "Windows has encountered a critical problem and will restart automatically in one minute.") right after logging in (after some programs have loaded). I never really bothered with resolving the Blue Screen Error because it wasn't that serious to me- though it was very annoying, but this new critical error when I log into my other account is REALLY frustrating to deal with. I am not new to computers and have quite a bit of knowledge about them, so don't worry about holding back any details or technical explanations, I'll probably understand most of it. Anyways, here is the problem report for the Blue Screen Error: Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini101208-02.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 50 BCP1: F60182FB BCP2: 00000000 BCP3: 82F336AD BCP4: 00000002 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 I have Windows Vista 32 bit Home Premium. If you need any mo... Read more A:Blue Screen Error and Windows Critical Error 13 more replies Answer Match 45.36% The file is menoyiju.dll, found in the system 32 file. AVG says it is a trojan horse Vundo.hj. when i ask it to heal it seems to do nothing, but when I force remove, my computer blue screens after freaking out. It detects it on open, when I open any program, even HJT, and MalwareBytes Obviously something is wrong. Malwarebytes continually finds the same two problems as well. I have a recent HJT log, and will also post a MWB log, along with anything else you need. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:51:27 PM, on 9/21/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Ahead\InCD\InCDsrv.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\program files\powerstrip\pstrip.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.ex... Read more A:Vundo Trojon infected a critical file? Malwarebytes' Anti-Malware 1.41 Database version: 2839 Windows 5.1.2600 Service Pack 2 9/22/2009 12:08:08 AM mbam-log-2009-09-22 (00-08-08).txt Scan type: Quick Scan Objects scanned: 123862 Time elapsed: 12 minute(s), 9 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Thats odd, it didn't find anything this time ??? 1 more replies Answer Match 45.36% Received a rather alarming error message when I tried to boot up my laptop earlier, after the first restart post-antimalware doctor removal. Error message reads as follows: "Boot critical file c:\windows\system32\drivers\grpwcyi.sys is corrupt" I have no Vista install disk, as it came pre-installed on my HP hard drive. Am I completely screwed, or is there some way to fix this that I haven't thought of yet? Any help whatsoever is appreciated. A:Boot Critical File for Vista 32x is Corrupt! grpwcyi.sys is not a legit file, so you're still infected.With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way! 1 more replies Answer Match 45.36% How I think I received the infectionI was searching for a site where I could watch a program I missed on TV.From what I know, I never clicked anything consisting of ''download'' or ''run'',I think I simply got it by surfing through potentially malicious websites. ________________________________________________________________________________________________The virusI first encountered the virus by having an AVG window pop up telling me that I've been infected (I rolled my mouse over the buttons of the popup to check that it was legit)The AVG-antivirus detection name of the virus is Trojan Horse Dropper.generic_c.MMIThe object name is C:\Windows\System32\services.exeAVG couldn't remove it because it's inside of a critical system file_________________________________________________________________________________________________How I have tried to deal with itI searched the virus on google and came across a forum post relating to this virus specifically. Someone had been infected by it and was asking for help. In the end of the forum post someone had been able to remove it through the use offileASSASSIN, a tool inside of Malwarebytes anti-malware. I downloaded Malwarebytes and did a normal scan with it to test my luck. Malwarebytes did find the viruses. Malwarebytes ''removed'' the viruses and told me to restart the computer, but everytime I've restarted it and started a new scan the viruses are st... Read more A:Infected with Trojan, critical system file. Hello Jrav,Welcome to the forum.For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 ... Read more 48 more replies Answer Match 45.36% Hiya, The missus has a mini notebook (ee) that has Windows 7 starter on it. Whilst using it last night, there were some updates from Microsoft available, and I set the updates in motion. One of them was to install Explorer 9, and I declined that, as this is the wifes computer and she uses it for work, didn't want to stuff anything up. Delayed doing the restart for a while as i was still doing some minoer work on a Word doc. When it went to restart, it went into a screen trying to auto fix and issue. After much time and multiple attempts, it could not do it, and any restart went into the same mode. In the end, it could not fix the issue. From the error report, the following message comes up ; Boot critical file c:\windows\system\system32\ntkrnlpa.exe is corrupt Error code 0xa As this is a mini notebook, it doesn't have any floppy disc etc, and I can't even get it to start in safe mode to try and fix. Help !!! Thanks Michael A:Boot critical file corrupt - Win 7 starter Quote: Originally Posted by bacchy Boot critical file c:\windows\system\system32\ntkrnlpa.exe is corrupt Error code 0xa That is the Windows NT Kernel. Try and boot using the HDD recovery partition - try system repair from there. While the timing with the Windows Updates may make hardware failure seem unlikely - it is a possibility. 0xa = driver referenced invalid or bad memory. It could be either software or hardware (specifically RAM) related. Regards. . . jcgriff2 ` 1 more replies Answer Match 45.36% I was downloading a file from the internet, about half way through the download the computer shutdown and restarted. On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed. I opened Startup Repair and Diagnostics and the report log stated: Boot critical file c:\ci.dll is corrupt. I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there. I would appreciate some help and guidance on this. Thank you. A:[SOLVED] Boot critical file c:/ci.dll is corrupt This error has been known to be caused by Windows Updates. Every reference I've read on that issue required a re-install of Windows 7 since nothing else worked. Provided you've taken the sensible precaution of backing up your files before that happened, re-installing will not involve losing anything. Better still, if you've created a "System Image" which Windows 7 allows you to do (& which everyone should do as soon as possible after installation), restoring Windows will be even easier. 14 more replies Answer Match 44.94% Original word file named curriculum plan key stage 1 was 13pp. This was open.Another file called observation was also open. Tried to save observation on memory stick question came up ' like to save.' in field up came other file name curriculum. this was accepted in error, warning of existing file open came up. Would you like to replace This was answered affirmative! So currculum was overwritten by the other file that had been renamed, How do we get back original file of 13pp? that used to be called curriculum plan key stage 1? help hope this is understood. A:word file name replaced which overwrote a critical document do you still have currculum open just save again from this file 3 more replies Answer Match 44.94% Hi, I'm an intern with an NGO organization where one of the desktop computers started having problems about a week ago. The computer is a Dell running Windows 7. Every morning, the first person to turn it on sees a whole bunch of updates being installed. The boot screen is irregular, it doesn't include the F2 or F12 options for changing the setup, and it never goes to the log screen. Instead, it goes to a "Startup Repair" window, runs a "scan" that can't be canceled, and then reports that Windows was unable to fix the problem and offers an option to restart. If I click to see the full diagnostic, everything checks out except the last item, which says that "critical boot file ci.dll is corrupt." If I go to "Advanced Diagnostic Tools," it doesn't allow to me do a system restore or much of anything else besides open the command prompt, and I can do only limited diagnostic tasks from there. If I restart, though, it restarts and functions perfectly normally. I installed Avast on there when I started working with it and the full virus scan finds no problems. The computer functions normally for the rest of the day; however, when I go to shut it down after 5 oclock, it says that it's installing 67 updates, every single day. I can't figure out whether this is some bizarre virus that just makes it take a little longer to use the computer every morning, or a much more malicious virus whose effects simply haven't mani... Read more A:Once-a-day startup problems, saying "boot critical file c:\ci.dll is corrupt" Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application. For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program bef... Read more 2 more replies Answer Match 44.94% I am getting the blue screen after start up. I reach the desk top but if I try to click on anything I get the blue screen. It flashed fast but I think it says something about missing a critical file. I can get to safe mode and safe mode with internet. I tried startup repair no luck. Chk dsk hangs in stage 4. A:blue screen after startup, missing critical file Correction. I CANNOT get to safe mode or safe mode with internet. 5 more replies Answer Match 44.1% Please help me with this issue. My son was running with an antivirus program not up to date.His lap top started to have problems at first he had the blue screen come up saying it was dumping virtual memory. I tried to install webroot and update his anti-virus but no luck. next i went to safe mode with no results. Now when we start computer the start up repair comes on and runs we get the following message: boot critical file c:/windows/system32/drivers/sshrmd.sys My son has all his pictures on this computer {i know silly not to back up} Could anyone tell me how to fix this problem? More replies Answer Match 44.1% Hi, Ive got a Trojan horse Dropper.Generic_c.MMI in a system critical/white listed file according to AVG, and it can't to anything about it. Can I please get some help in removing it I was also wondering whether it was advisable to use a USB flash drive to back up any data and whether its advisable to use sites with logins? I hae also attatched the file Thanks very much Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 16:28:08, on 15/08/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16447) Boot mode: Normal Running processes: C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe C:\Program Files (x86)\Lexmark 1200 Series\LXCZbmgr.exe C:\Program Files (x86)\Lexmark 1200 Series\lxczbmon.exe C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE C:\Users\mohammed\AppData\Roaming\Google\Google Talk\googletalk.exe C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe C:\Program Files (x86)\NETGEAR\WNA3100\WNA3100.exe C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe C:\Users\mohammed\AppData\Roaming\Dropbox\bin\Dropbox.exe C:\Program Files (x86)\Microsoft Office\Office14... Read more A:Have got Trojan horse Dropper.Generic_c.MMI in a system critical file, please help 16 more replies Answer Match 44.1% Laptop - Dell Inspiron 1525 Windows Vista Been getting this message on failed start up repair since yesterday. System restore runs and says its completed successfully but then it just boots up doing the system repair again. I can't even get into the computer via safe mode (to see if there are any files on there that I really need) Is there anyway to get into the computer to get my files that I might need off or fix this problem? Someone told me that I'd need the Windows DVD version of my version of Windows to fix this and a repair install doing? I have no idea what that means and the only DVD I have is a recovery one I made via the laptop a month or so ago, which someone told me if I use could wipe all my data and I really don't want that to happen. Thank you for reading. A:boot critical file c\windows\system32\drivers\ksedd.sys Try performing a repair installation. This will require the installation disc, if you do not have one you can download a ISO image and burn it to a disc to create one in the instruction as Window Vista Forums. 1 more replies Answer Match 44.1% Hi there, can anyone please help me?I am totally new to computers, have vista home basic. When I start my computer in the morning it comes up saying boot critical file corrupt. I go throught the motions of searching for a solution and it says the following: Bugcheck c000021a Parameters = 0x8c40140, 0x0 0xc0000001, 0x1004c8. Boot critical file corrupt. Repair action: File repair Result: Failed, error code - 0x34 Timetaken = 3588 ms Repair action: Sysyem restore Result: Failed, error code = 0xe Time taken = 44944 ms Repair action: Systems File integrity check and repair Result: Failed: Error code = 0xe Time taken = 14102 ms I am told to shut computer down, and when I restart everything is fine. Does anyone know what this is and how to fix it? Any help very much appreciated1!! A:Trouble starting computer (Boot critical file corrupt). boot from the vista dvd on the bottom left of the install screen click on the repair option run chkdsk /r 1 more replies Answer Match 44.1% Windows 7 x64 Professional Hardware less than 2 months. OS re installed after MS updates failures. perfmon named failure. A:BSODs Memory Management, Edit of a critical system file, etc Hi. In this order, Run SFC /SCANNOW Command - System File Checker You may need to run it 2-3 times to "fix" everything. Run RAM - Test with Memtest86+ Let it run until at least 9 passes are completed, or errors are found (whichever comes first). The longer you run it, the better. Finish with the above steps and post back with results\news. 5 more replies Answer Match 43.68% If you have time I have a large problem with my computer. When I startup get a "RUNDLL" message popup stating "Error loading C:\Program Files\WildTangent\Apps\CSA\cdaEngine0400.dll The specified module could not be found" -- On occasion I also get one that says "The system has recovered from a serious error." and another one everytime I startup saying "winxah.32.exe has encountered a problem and needs to close. We are sorry for the inconvenience." This causes me to reboot and I must do it every time or leave the message up, technically keeping errors all over my computer and i cant really do much Please help promptly if it's not asking too much --- I have important things to do on my computers. Thhhhhhhaaaannnnkkk YYYYYoooouuuu!!!!! A:Critical Error(s) The first error is referring to WildTangent which is considered spyware. The second I have never seen before but it may be spyware related as well. Download Hijack This: http://www.majorgeeks.com/download3155.html Make sure it's in a permanent folder of your creation, either on the hard drive or My Documents. Close out any open web browsers Run a scan and save the log Then copy and paste the log into this thread Someone will analyze it for you Do not attempt to fix anything yet 1 more replies Answer Match 43.68% i have a critical error hard drive not found. i ran the rkill and then i installed the malwarebytes' anti malware removal and scanned my computer. it found 114 threats and i removed them all. this should have fixed the problem but when i restarted my computer the problrm was still there. the red balloon with the white x in the center. can you guys help me? A:critical error Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more 2 more replies Answer Match 43.68% Hello,I constantly get pop-ups titled "Critical Error!" containing the following message everytime I try to open a folder in my windows explorer.Attention, [name]! Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted. This may lead to the destruction of important files in C:\WINDOWS. Download protection software now! Click OK to download the antispyware. (Recommended) [Yes] [No]Please help identify what the problems are. Below is my HJT result. Thank you so much.Mourits - IndonesiaLogfile of Trend Micro HijackThis v2.0.2Scan saved at 00:31:34, on 11/07/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\SYSTEM32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Panda Software\Panda Internet Security 2007\pavsrv51.exeC:\Program Files\Panda Software\Panda Internet Security 2007\AVENGINE.EXEC:\WINDOWS\system32\svchost.exeC:\Program Files\Panda Software\Panda Internet Security 2007\TPSrv.exeC:\WINDOWS\system32\svchost.exec:\program files\panda software\panda internet security 2007\firewall\PNMSRV.EXEC:\WINDOWS\system32\spoolsv.exeC: ... Read more A:Critical Error! Pop-ups Hi,The current formatting of your log makes it difficult to read, so in notepad:On top, click Format >uncheck Word WrapThen, * Please visit this webpage for instructions for downloading and running ComboFix:http://www.bleepingcomputer.com/combofix/how-to-use-combofixThis includes installing the Windows XP Recovery Console in case you have not installed it yet.Post the log from ComboFix when you've accomplished that, along with a new HijackThis log. 11 more replies Answer Match 43.68% Well, I just got this: Critical Error! Attention, ____! Some dangerous virses detected in your system.... Help please! Here is my log: Logfile of HijackThis v1.99.1 Scan saved at 8:23:55 PM, on 7/24/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Ahead\InCD\InCDsrv.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\Analog Devices\SoundMAX\Smax4.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe C:\Program Files\Ahead\InCD\InCD.exe C:\Program Files\SVRemote\TVCardRemote.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Prog... Read more More replies Answer Match 43.68% Deleted More replies Answer Match 43.68% my puter say's hd critical error cluster's are partly damaged segment load failure. everything in my start menu is blank and i can't get to system restore. ii can get online and e-mail?? A:HELP! i.e critical error!!! Hi, Press Ctrl+Alt+Del to hopefully bring up the task manager. Click on the file menu then click run. This should hopefully bring up a Run box in which you should type cmd. This should now bring up the console. The next and final step is in the console type chkdsk /r. This runs a diagnostic on the hdd and tries to repair any bad sectors. Hope this helps Steve 2 more replies Answer Match 43.68% Hi guys, I am unfortunately experiencing the crash that's attached. The only changes i've made recently was a new DAC - Dragon fly black, which plug into my USB port Please help me determine the problem thank you, Steve More replies Answer Match 43.68% i get a critical error message and it constantly sends me to a antivirus site trying to have me download its antivirus. How do i fix this virus? More replies Answer Match 43.68% Ok I read the thread about Windows Live messenger and asked for help there, but i was wondering if someone here could help I'm trying to play a game with a friend on Winows Live Messenger 2008 and everytime the game tries to load (any game) instead all i get is something that says, "Critical Error 3: Windows Live Messenger cannot access a critical file." What do i do? Please help!!! A:Critical Error 3? Hello Celide. Not up on gaming myself but you may get info from this link. http://uk.search.yahoo.com/search?fr=ytff1-&p=Critical Error 3&ei=UTF-8 1 more replies Answer Match 43.68% Thank you very much, my log is as follows: Logfile of HijackThis v1.99.1 Scan saved at 7:58:20 PM, on 9/11/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AVENGINE.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe C:\Program Files\Ahead\InCD\InCDsrv.exe c:\program files\panda software\panda platinum 2006 internet security\firewall\PNMSRV.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Microsoft.NET\Framework\v2.0.40607\aspnet_admin.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\psimsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\WINDOWS\system32\UAService7.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Panda Software\Panda Platinum 2006 ... Read more A:Critical error Hi and welcome Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop. Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of that report into your next reply. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. http://www.beyondlogic.org/consulting/proc...processutil.htm 1 more replies Answer Match 43.68% Hi Been having problems with my router which appear to have been caused by uninstalling Norton. However although I can now configure my router it wont connect to the internet. Checking the relevant service dependencies gives a WMI Critical Error. Further investigation in the event viewer shows the following; WinMgmt could not initialize the core parts. This could be due to a badly installed version of WinMgmt, WinMgmt repository upgrade failure, insufficient disk space or insufficient memory. Can this be reinstalled easily ?? Cheers Motters A:WMI Critical Error Maybe repairing your Windows using the CD might do the trick. 2 more replies Answer Match 43.68% hi i need help, i dont know what to do, I get the following message when i try to open internet explorer: Critical Error! Attention, {username}! Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted. This may lead to the destruction of important files in C:\WINDOWS. Download protection software now! Click OK to download the antispyware. (Recommended) Yes No So i click no and it takes me to my computer and scans Network shared documents and says 27 Security Errors found. After that scan it pop-up a window that says: Opening ie-av.exe you have chosen to open ie-av.exe which is a Application from http://getieantivirus.com would you like to save this file. I click cancel. and then it disappears. but i cant go to the internet, please someone to help me More replies Answer Match 43.68% Attention, (Profile Name)! Some dangerous viruses detected in your system. Microsoft Windows XP files corupted. This may lead to the destruction of important files in C:\WINDOWS. Download protection software now! Click OK to download the antispyware. (Recommended) There is 2 options... 1. Yes: downloads this ieav.exe thing from: http://getieantivirus.com. would you like to save this file so i cancled. but then it still went ahead so i exited the window.... 2. No: Goes to... http://free-viruscan.com/i/4912933/4/1 *sigh* if this computer breaks or gets anything done to it i because i use it for school and i can easily take it to the techi's but they will get really angry at me and i might loose my administraitor rights... Basically means i can only use word... and they reimage it take of internet and everrything. I dont want to be told off i just want a way to fix this before tuesday. It might take a while but please help me... ='[ More replies Answer Match 43.68% Hi. I need some help. whenever I open Windows Explorer or Internet Explorer I get a "Critical Error" box saying that viruses have been detected that could damage my files and then recommends downloading a supposed "virus protection" program. upon clicking "Yes" or "No" I am redirected to a page asking me to download an antivirus program and then Internet Explorer closes itself down. Ive scanned my computer with Mc cafee not find/Fix the problem. I cant access the internet or my files... Help me please. It very urgent. A:Ie Critical Error Have you tried re-installing IE on your machine? Then trying to get to an anti-virus program like AVG for free? 2 more replies Answer Match 43.68% My computer shuts down and reboots every so often sometimes when it reboots it reboots to a blue screen with a message this computer was shut down due to a critical error there may be a problem with hardware on this computer. I use WINXP the motherboard is Epox8KHA/+ this board as a diagnostic card built in which is giving an error FF according to the manual this could be an add on card or motherboard problem. Ive stripped the computer down to just the motherboard with the CPU still installed and still get the same message. I wandered if i took the CPU out and cleaned the thermal grease and replaced it would this do any good, if this is so could anyoneadvise on what substance to use to clean the CPU. Thanks for any help haddo A:critical error Here is a link on a similar problem by someone else, not sure if it will help. did you change anything on your system recently when this started happening? http://www.aoaforums.com/forum/epox-motherboards/19964-epox-8rda-problems-ff-error-ram.html 1 more replies Answer Match 43.68% Hi. I need some help. whenever I open Windows Explorer or Internet Explorer I get a "Critical Error" box saying that viruses have been detected that could damage my files and then recommends downloading a supposed "virus protection" program. upon clicking "Yes" or "No" I am redirected to a page asking me to download an antivirus program and then Internet Explorer closes itself down. Ive scanned my computer with Mc cafee not find/Fix the problem. I cant access the internet or my files... Help me please. It very urgent. Main.txt ------------------------------ Deckard's System Scanner v20071014.68 Run by Administrator on 2008-08-06 16:18:40 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point. -- Last 5 Restore Point(s) -- 34: 2008-08-06 10:48:42 UTC - RP39 - Deckard's System Scanner Restore Point 33: 2008-08-06 10:01:28 UTC - RP38 - Shockwave Player 32: 2008-08-06 09:59:17 UTC - RP37 - Shockwave Player 31: 2008-08-05 14:07:29 UTC - RP36 - Installed CuteFTP 8 Professional 30: 2008-08-04 09:16:36 UTC - RP35 - System Checkpoint -- First Restore Point -- 1: 2008-06-25 11:24:01 UTC - RP6 - Removed Microsoft Visual J# .NET Redistributable Package 1.1 Backed up registry hives. Performed disk cleanup. --... Read more More replies Answer Match 43.68% hello oh i have almost the same problem.Beside freezing i have another problem I have signed yahoo messenger but now i cant sign out so that i could sign in with a different id.The only way to sign out is to shutdown the computer. can some one please help me A:critical error Hi, Welcome to TSG!! I've moved your post to a thread of your own so please reply here. Click here to download HJTsetup.exe Save HJTsetup.exe to your desktop. Double click on the HJTsetup.exe icon on your desktop. By default it will install to C:\Program Files\Hijack This. Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue. Put a check by Create a desktop icon then click Next again. Continue to follow the rest of the prompts from there. At the final dialogue box click Finish and it will launch Hijack This. Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log. Click Save to save the log file and then the log will open in notepad. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. Come back here to this thread and Paste the log in your next reply. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. 1 more replies Answer Match 43.68% I need help please. I have been dealing with critical error system crashes, driver crashes, and while I am on the net I sometimes explorer freezes. I have no virsus, up to date drivers, and all critcal update from microsoft. Just this past weekend I reformatted my harddrive and reinstalled everything. Did not work. I was told that my problem was my SOYO P4x400 lite Dragon Motherboard (cheap board) but, I think the guy just wants to sell me another board. Here is the Error Info: Critical Sysytem Error Driver_IRQL_Not_Less_or_Equal Stop: 0x000000D1 0x00000004 0x00000002 0x00000000 0xF8257BE5 OR F8257BE5 3CL807PD.SYS - ADDRESS - F8257BE5 BASE AT F8251000 STATE STAMP 3CE55953 After Reboot Driver Error: BCCODE: D1 BCP1:00000004 BCP2:00000002 BCP3:00000000 BCP4:F8246BE5 Oser: 5_1_2600 SP:1_0 Product 256_1 I ran HijackThis v1.97.2 and this is what it found: Logfile of HijackThis v1.97.2 Scan saved at 8:15:49 PM, on 9/13/2003 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\svchost.exe ... Read more A:Critical Error XP Pro This error can often be traced to faulty or incompatable RAM. If possible remove 1 stick at a time, or borrow some compatable RAM to eliminate it. 2 more replies Answer Match 43.68% This computer is about a month old,maybe two and already it's having problems. It keeps giving me this error message about having hardrive failure. Another one that says dangerous clusters detected. Also another that say's "The system has detected a problem with one or more installed IDE/SATA hard disks. It is recommended that you restart the systemm." If anyone can help me solve this problem that'll be great. Thanks A:Critical Error Where and when do you get these messages? 6 more replies Answer Match 43.68% I am running Windows 7 Home Premium 64-bit. A couple of my Sidebar Gadgets stopped working. One named "Top Processes" now displays an error: getProcessStat(): 'oWMI' is null or not an Also Clicking on the Dependencies Tab in Services to check the the relevant service dependencies gives the error: WMI Critical Error The WMI Service and its dependencies (IP Helper and Security Center) are running. Does anyone have a clue what the problem may be and how to fix it? Thanks, < mod edit to remove email address from post > More replies Answer Match 43.68% i recently downloaded something without scanning it first (silly me) and it has changed my desktop background white, and when i try to change it it just says the picture is critical error, what can i do? A:critical error Can you post a screenshot of the desktop and the error message? 16 more replies Answer Match 43.68% Occasionally my computer will shut down while i am in the process of playing a computer game of some type. I get the following error: C:\DOCUME~1\Owner\LOCALS~1\Temp\WER68f5.dir00\Mini 022208-02.dmp C:\DOCUME~1\Owner\LOCALS~1\Temp\WER68f5.dir00\sysd ata.xml I know from my own research that it has something to do with overheating. I was wondering if there is some free program in which ican track my cpu temp or temp of other pieces of hardware (like my video card). It does this every time for a game called Audiosurf(http://www.steampowered.com/v/index....Id=12900&cc=US) Since it does have something to do with heating...I have dusted my computer with the canned air stuff and as for fans and such...i got a heat sink on top of the cpu. On top of the heat sink there is a plastic thing (i dont know what to call it) which leads to a fan that is at the front of case. I also have a fan that directs hot air out the back of the case. My current computer specs: Manufacturer: GATEWA Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs) Memory: 1020MB RAM Hard Drive: 246 GB Video Card: Radeon X1650 Series Monitor: Plug and Play Monitor Sound Card: Xtreme Sound PCI Audio Device Speakers/Headphones: Keyboard: USB Root Hub Mouse: USB Root Hub Mouse Surface: Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254) A:XP Critical Error hello & welcome to TSF, follow this link http://www.softpedia.com/progDownloa...oad-29890.html Mike 3 more replies Answer Match 43.68% My Operating System is Windows XP Media Centre Edition with Service Pack 2. Every once in awhile when I turn on my Computer I get a message stating :Windows Has Recovered From A Critical Error". I am at a loss since i do not know what this means but more importantly what I should do to prevent this from occuring. Thank you! A:Critical Error Could you give a bit more info ? Critical Error messages often reference a file and without any terms of reference it'll be hard to help you ... 2 more replies Answer Match 43.68% I am running Windows 7 Home Premium 64-bit. A couple of my Sidebar Gadgets stopped working. One named "Top Processes" now displays an error: getProcessStat(): 'oWMI' is null or not an Also Clicking on the Dependencies Tab in Services to check the the relevant service dependencies gives the error: WMI Critical Error The WMI Service and its dependencies (IP Helper and Security Center) are running. Does anyone have a clue what the problem may be and how to fix it? More replies Answer Match 43.68% My google searches are leading me to different pages other than what I searched. My desktop icons are missing, although I have recovered some of them with the help of one of these forum topics. But apparently I need more help with step by step instructions on how to get this virus off. I keep getting an error message that reads something about a critical error and another that says, "The system has detected a problem with one or more installed IDE/SATA data hard disks" I'm running Windows 7 on a Toshiba laptop. Please help! A:Critical Error Hello and Welcome to Bleeping Computer, Please download MalwareBytes from here: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button . Download and Install MalwareBytes. Make sure you update MalwareBytes. Run a Quick scan. Then after the scan is completed make sure all infections have been checked then press Remove Selected. After you have completed all the steps copy and paste the log back here. Thanks 1 more replies Answer Match 43.68% Hello. Please Help. symptom 1 My computer desktop background changed from a personal picture to different color squares. When I try to change it back, the properties are greyed out and I cannot select any other background. symptom 2 There is an audio file playing even though I don't have any media open. symptom 3 My security is saying my computer is infected with Win32.Banker.FS and Trojan.SpyAgent.DA Symptom 4 I am getting a message: critical error - system halted as a result of the critical kernel error A:Please help - critical error Hi, Welcome to TSG!! Click here to download HJTInstall.exe Save HJTInstall.exe to your desktop. Doubleclick on the HJTInstall.exe icon on your desktop. By default it will install to C:\Program Files\Trend Micro\HijackThis . Click on Install. It will create a HijackThis icon on the desktop. Once installed, it will launch Hijackthis. Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. Come back here to this thread and Paste the log in your next reply. DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required. 1 more replies Answer Match 43.68% Started getting this flashing pop up threatening to steal all my passwords etc yesterday on various pages. So i spent the day running adw cleaner and jrt and spybot and spyhunter etc which cleared out some temp files and fixed a few registry issues but today it's back again. So i'm here again looking for help. After running FRST I deleted and uninstalled a bunch of files and programmes from mcafee, mywinlocker, all the acer games, old avg files etc I just noticed you have a self help page now but I'm not sure if this error message was the same one. So hopefully you dont mind checking through my logs Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 04-11-2016 Ran by Frank (administrator) on FRANK-PC (06-11-2016 11:02:16) Running from C:\Users\Frank\Desktop Loaded Profiles: Frank (Available Profiles: Frank) Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: FF) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (AMD) C:\Windows\System32\atiesrxx.exe (AMD) C:\Windows\System32\atieclxx.exe (Avira Operations GmbH & Co. KG) C:\Program Files (x86)\Avira\Antivirus\sched.exe (Avira Operations GmbH & Co. KG)... Read more More replies Answer Match 43.68% I've been having that same exact problem. And so far, I have some toolbar that says protection bar, remove adware popups, SPAM protectiom, Scan for spyware, and Security test. And each one redirects you to some spyware they want you to buy. I also have two icons on the bottom toolar of my computer where one is just a triangular yellow sign with an exclamation point and it keeps having this popup come up that says System Alert: [email protected] And another one that flashes between a question mark and a blue circle with an X in the middle. That one just keeps saying critical system warning or something. Ive downloaded SpyBoth S&D, and deleted around 50 things, but it still hasn't fixed these, I also have AVG on my computer. I might download more, but apparently I've already done too much downloading. I con only hope that this log from HijackThis helps... Logfile of HijackThis v1.99.1 Scan saved at 6:02:40 PM, on 10/24/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Altiris\AClient\AClient.exe C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1... Read more A:Critical error Hi and welcome I have split your post off into your own thread. In the future if you have a Question/Problem please start a "New Thread". It gets too confusing trying to address two different people's problem in the same thread and you may get overlooked. Please continue in this thread. Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop. Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of that report into your next reply. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. http://www.beyondlogic.org/consulting/proc...processutil.htm 1 more replies Answer Match 43.68% I have found a fully automated fix to correct both the Microsoft Windows AntiSpyware and Giant AntiSpyware 'Critical Error 101' which I will share with you at Grinler's request. I have tested it and retested it on my system numerous times.It consists of a DOS batch which uses the pskill utility by Sysinternals to automate the killing of the process gcasServ.exe for XP home or Windows 2000 users. XP Pro users do not need to download pskill and may use the taskkill utility which comes with the XP Pro Operating system. See *Note below.XP Pro users - use the line in the batch with taskkill and omit the pskill line in the batchXP home or Windows 2000 users - use pskill and omit the taskkill line in the batch. You may download pskill from Sysinternals, which operates the same way as taskkill and unzip it to C:\Windows.Directions:1.) Copy the text in the quote box to a notepad text file.2.) If you have XP Pro, omit the line in bold below from the text file which reads: "pskill gcasServ.exe", and proceed to step 4.3.) If you have XP Home or Windows 2000, delete the line in bold which reads: "taskkill /F /IM gcasServ.exe" from the text file, and then save the file as in step 4.4.) Save the file to your desktop as 101fix.bat, NOT 101fix.txt. (To do that, be sure to set the "save as type' to all files)5. ) To run, Just double-click the 101fix.bat icon on your desktop whenever you get the critical 101 error. If you stiill experience problems, see the **... Read more A:Critical 101 Error Fix Im sorry for replying ... but.... after running that process it still doesnt do anything.... I dont know why???? please help I get that some error too... 5 more replies Answer Match 43.68% I manually restarted my computer since it froze up. After restarting, my desktop is completely different and everything is gone. I get a "critical error" message. In the alert bubble, I get this message: SLI multi-GPU rendering has been changed to independent GPU rendering because one of your SLI cards has been removed. SLI multi-GPU rendering requires 2 or more graphics cards. I go to "explore" mode and I find that my desktop is now the desktop under "All Users." The desktop with all of my stuff on it is under the "<My Name>" folder in the C drive. (My name is what I registered the computer under, which is Logan). So everything is still on my computer. It's just my computer is no longer displaying it on my desktop. It's a whole new desktop now. I even tried opening Firefox and it acted as if I had just installed it. I open my computer itself and check to see why the error says a card has been removed, but everything is as it was. I even checked my display properties and the computer is still running under my GForce 6600GT. I need to figure out how to restore everything back to how it was. How can I return everything to how it was before this mess happened? A:Critical Error - Need Help. 7 more replies Answer Match 43.68% I need help, since 2 days ago, when I try to open folders on the C Drive I get the a message, which says: "Critical Error! Attention, user! Some dangerous viruses detected in your system. Microsoft Windows XP Files corrupted. This may lead to the destruction of important files in C:\Windows. Download protection software now. Click OK to download the antispyware (recommended)." A:Critical Error Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe. We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a Quote: Having problems with spyware and pop-ups? First Steps link at the top of each page. --------------------------------------------------------------------------------------------- Please follow our 5 Step process outlined here: http://www.techsupportforum.com/secu...oval-help.html After running through all the steps, you shall have a proper set of logs. Please post them. If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply. 1 more replies Answer Match 43.68% On first startup this morning I was greeted with a long windows (win 7) loading screen. After a few reboots and patience I was greeted with winlogon.exe errors. After rebooting into safemode, it was ok and I ran a quick malewarebytes scan which was clean. A reboot into normal mode resulted in critical error-shutdown. A few more attempts either resulted in blue screens or critical errors. No longer able to log into safemode without the same issues. ran farbar64 bit and I didnt see anything that required attention. Help! Just recieved another error : C:\windows\system32\keymgr.dll is either not designed to run on windows or it contains and error....followed by a blue screen....sigh A:critical error + many others Contrary to popular believe, Malwarebytes is not an anti virus app. I'm guessing your system is infected. I'm going to ask the staff to move this to a more appropriate forum. 1 more replies Answer Match 43.68% Hey guys when i try to open internet explorer, a warning comes up saying critical error and something about malware i have run DSS and here are the logs:Main Deckard's System Scanner v20071014.68Run by Michael on 2008-07-24 18:18:41Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------System Restore is disabled; attempting to re-enable...success.-- Last 1 Restore Point(s) --1: 2008-07-24 22:18:50 UTC - RP1 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 384 MiB (512 MiB recommended).-- HijackThis (run as .exe) ---------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:24:38 PM, on 7/24/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\... Read more A:Critical Error Hello jototheto,Download SDFix and save it to your Desktop. Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, the Advanced Options Menu should appear; Select the first option, to run Windows in Safe Mode, then press Enter. Choose your usual account. Open the extracted SDFix folder and double click RunThis.bat to start the script. Type Y to begin the cleanup process. It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot. Press any Key and it will restart the PC. When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons. Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt. Finally copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log-- If this error message is displayed when running SDFix: "The command prompt has been disabled by your administrator. Press any key to continue..." Please go to Start Menu > Run > and copy/paste the following line: %systemdrive%\SDFix\apps\swreg IMPORT %sys... Read more 6 more replies Answer Match 43.68% I thought it was my ati 9700 all in wonder that was causing my critical errors, but after changing my vid card for a Nvidia, I had another critical error. This is what it said, if anyone can help me. UT2004 Build UT2004_Build_[2004-03-03_02.42] OS: Windows XP 5.1 (Build: 2600) CPU: AuthenticAMD PentiumPro-class processor @ 2159 MHz with 511MB RAM Video: NVIDIA GeForce FX 5200 (5303) General protection fault! History: GUIController::NativePreRender <- UInteractionMaster::MasterProcessPreRender <- FPlayerSceneNode::Render <- UGameEngine:raw <- UWindowsViewport::Repaint <- UWindowsClient::Tick <- ClientTick <- UGameEngine::Tick <- Level Untitled <- UpdateWorld <- MainLoop Nothing is overclocked, everything is updated a7n8x-vm/400 amd xp3000 512 MB ram xp pro with sp2 sometimes instead of "general Protection Fault", it says "unhashed item" More replies Answer Match 43.68% i downloaded something recently without scanning and this has happened ! http://img27.imageshack.us/img27/9868/errorox.jpg it wont allow me to change my desktop and keeps telling me i have spyware :( what can i do? A:critical error please help! Hello and Welcome. As was mentioned in your other topic, we require logs to work from. We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a Quote: Having problems with spyware and pop-ups? First Steps link at the top of each page. --------------------------------------------------------------------------------------------- Please follow our pre-posting process outlined here: http://www.techsupportforum.com/f50/...lp-305963.html After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply. Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply. 1 more replies Answer Match 43.68% whenever i open a folder i receive a critical error. wording is like this Download protection software now! Click OK to download the antispyware internet explorer also not working. whenever i open any webpage, internet explorer says that website is not secured and i need to get internet explorer antivirus. and recently the internet explorer error changed. a page like my computer opens having drives but drives are disabled. i cant click them. details of error are as follows: Title: Spyware found Description: Performance of your pc is low due to a file system error. it was caused by the changes malicious software made in your system files and numerous open ports used by spyware to transfer your privacy data. your personal privacy is in danger. Privacy information erors: spyware has stolen your personal information....... and bla bla " what should i do? A:Critical Error try logging into safe mode with networking, downloading ad-aware and do an online scan of your pc!! 14 more replies Answer Match 43.68% I was using the computer when all of a sudden it shut down. When I turn it back it on, it automatically tries to do a Startup Repair. After several minutes, I get the message: "Startup Repair cannot this repair this computer automatically." When I click on "View problem details," everything looks fine except for "Root cause found: Boot critical file D:\CI.dll is corrupt." This happens every time I try to retart the computer. I've tried System Restore and System Image Recovery to no avail. Thanks in advance for your help. A:Computer won't restart: "Root cause found: Boot critical file D:\CI.dl 1. Insert the Windows installation DVD into the DVD-ROM; Click Exit if the auto-menu pops up. 2. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. 3. At the command prompt, type the following command, and then press ENTER: sfc /scannow 9 more replies Answer Match 43.26% Hi, everybody. I downloaded Windows 10 from the the Microsoft site, because I had reserved a free copy. I had Window 8.1 before this. Up till now, it seems that most things worked fine. I tweaked it a little and allowed the new program to "get used to my desktop." After first being unable to transfer stuff over, Windows 10 finally began complying with requests for switching things, etc. A brand-new problem has begun with the Start icon, which is the Micro "flag" at the lower left of the screen. Every time I hit it in order to sign off, I get a message..... "Critical Error. Your Start Menu button isn't working. We'll try to fix it the next time you sign in." It offers me a box to sign off within the error message, fortunately. I went on line and found that a number of people are experiencing this same problem. And many of their concerns are directed to others in the Microsoft Community website. By the way, it doesn't happen all the time, only most of the time. When it doesn't happen, it seems to be because I've cleared by temporary files, emptied my trash bin, and deleted the adware that has accumulated with each use. If I'm lucky, that is. Another thing I've noticed. I use Superantispyware, among other malware detectors. I've used it for XP, 8.1 and now 10. Each time it has picked up a bit more adware and minor spyware. But, recently, I have found that when I'm done PC-ing and ready to shut down, af... Read more More replies Answer Match 43.26% Hello, I got infected by some trojan or something that shows itself as a red X in the system tray. It keeps displaying messages like "Windows media system is corrupted on your computer" or "cannot play these files properly: AVI,BMP,ASF etc." I downloaded smitfraudfix.exe but am not able to run it in safe mode. Please help. Thanks a bunch in advance. More replies Answer Match 43.26% Hi ali here i got this message on my windows tray pop up saying critical system error i use aol everything seems ok i run all the virus scan i got and nothing came up,but when i put I.E on its been taking over by the security saying my computer is in danger and to download stuff should i just ignore.i'm not that good with computers so be gentle thank you A:Critical Error Message Welcome to bleepingcomputer aliboy66Try theses firstI'll assume you are using XP or 2000.Install AVG Antispyware, then run in SAFE MODE. How to start Windows in Safe Mode This may take quite some time, an hour or so, depending on speed and infection First go here and print out the instructions on install / scan with AVGBe sure to check for the any updates to the programs after you install these.Download and run ( formerly known as ewido) AVG Antispyware 7.5Following these instructions Download and run Spybot Search & Destroy 1.4 (with out tea timer option)Download and run SUPERAntispyware, free version Home User Now Run Windows OneCare LiveBe sure to click ONLY on the grey box below the picture of a wrench ?Full Service Scan?Again this may take some time especially it it needs to defragment the drive.Please post back with any questions and results 2 more replies Answer Match 43.26% Logfile of HijackThis v1.99.1Scan saved at 10:11:07 PM, on 10/15/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Panda Software\Panda Internet Security 2007\pavsrv51.exeC:\Program Files\Panda Software\Panda Internet Security 2007\AVENGINE.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exec:\program files\panda software\panda internet security 2007\firewall\PNMSRV.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exeC:\Program Files\Common Files\AOL\1135570678\ee\services\safetyCore\ver2_5_4_1\aolavupd.exeC:\WINDOWS\system32\cisvc.exeC:\Program Files\mcafee.com\personal firewall\MPFService.exeC:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exeC:\Program Files\Panda Software&#... 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A:Critical System Error Pop Ups

Help!!!! I HAVE RUN ANTI VIRUS AND ANTI SPYWARE AND I AM STILL INFECTED. DON'T KNOW WHAT ELSE TO DO!!!! I HAVE 2 ICONS BY THE TIME THAT SAY THAT I HAVE SOME TYPE OF CRITICAL SYSTEM FAILURE WHEN I CLICK ON THE BALLOON IT TAKES ME TAKES ME TO SOME WEBSITE TELLING ME TO BUY THIER SOFTWARE I HAVE RAN ALL KINDS OF SCANS AND HAVE DELETED THE SPYWARE AND IT KEEPS SHOWING UP!!!!Logfile of HijackThis v1.99.1Scan saved at 9:29:01 AM, on 10/16/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Panda Software\Panda Internet Security 2007\pavsrv51.exeC:\Program Files\Panda Software\Panda Internet Security 2007\AVENGINE.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exec:\program files\panda software\panda internet security 2007\firewall\PNMSRV.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Common Files\AOL\TopSpeed\2.0&... Read more

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