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screen is black except for the window i had open prior to blue screen

Q: screen is black except for the window i had open prior to blue screen

ok so i was trying to put some videos onto my blackberry bold and i started to play with my phone while it was attached to my laptop and i accessed my media files with my memory card in the phone and all of a sudden i got a blue screen that said restart your computer and some other stuff that i didnt really understand so i manually pressed the power button until my laptop turned off then restarted it. it rebooted as tho it had been in standby not restarted and all i could see was the windows explorer window i had had opened before the screen and the rest of the screen is black. i guess i could attach a picture if it would help ???? thank you very much for your time

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Answer Match 95.76%

Hi all,

I was called to fix my aunt's PC the other day and what i came across was something i couldnt figure out what had caused the problem.

The machine does the usual, POST etc, does all its checks and then goes to boot from the HDD(HDD is indicated in BIOS etc). At this very stage (just before the WinXP splash Screen) the Screen (LCD) just goes black and does not ever recover. There is no error messages and the HDD LED blinks a couple more times then does nothing. LCD power light stays on green. I have to either turn it off via power button or do a restart with Ctrl,Alt + Del.

I have disconnected all peripherals except Video Card, HDD and still no luck. The only reason why i left the Video Card was that there is no onboard video and i had no other Video cards to replace it. I cant even boot into safe mode.

I manage to resolve the problem by doing a WinXP repair over the top but what i really want to know is, was it a corrupt/damaged MBR that was causing this problem or was it a corrupt driver? I have read a few articles about nVidia cards giving black screens but none seem to be similiar to mine.

Also since the install over the top, the problem has not re-occurred (however it has only been 1 day since).

PC Specs are below:

P4 3.2ghz
Albatron 845PE Pro II m/board
nVidia FX 5600XT VGA card
120GB IDE Seagate HDD
Firewire Card
Unsure of Sound Card

Any help would be greatly appreciated. Thanks in advance.

Regards

Steve
 

A:Black Screen Prior to WinXP Splash Screen

Sounds more like a corrupt video driver to me.

My screens go black at that stage, as the drivers load.

Later drivers seem to leave them "black" a lot longer in the boot process.
 

2 more replies
Answer Match 95.76%

So I've hit this issue where I am welcomed with a black screen which is supposed to be my login screen. It boots up, but what would look like the login screen is simply black. When moving the mouse, the cursor would emerge whilst changing from pointing to loading(cursor animations). The wifi icon from the lock screen seems to flicker sometimes but that's pretty much it, nothing could be done from my end.
I've tried resetting/restoring from the advanced boot options(triggered by constantly interrupting the bootup process) but it's telling me it cannot be done since the location of the OS is not "unlocked". Safe mode with networking/command prompt gives me the same result. Unfortunately, I do not have a system restore point nor a system image to use. The command prompt from within the repair does not let me use sfc /scannow, too.

Brief history of what happened beforehand:
I installed the Uxtheme patcher to enable third-party themes, then before rebooting installed an application called StartIsBack. After rebooting, it seemed fine and I changed my mind and decided to uninstall StartIsBack. It turns out the aforementioned program brings a cavalry of bloatware before you could uninstall it. After I got rid of the extra software it came with, I proceeded to delete each part of StartIsBack from its respective directories, but it wouldn't let me delete its core StartIsBack64.dll, because it is running in the background. There is no sign of it as well within the task manag... Read more

A:Windows 8.1 Black screen prior to login screen

Try this tutorial: Repair Install Windows 8

2 more replies
Answer Match 95.76%

Hi there,

I have been stuck with the above issue for the last couple of days and would appreciate some help asap. In reflecting on the above the comp. is at the point where it is continuously restarting. I was able to insert the installation/required disk it was asking me for earlier and was able to open up to a screen resembling safe-mode. However, I can no longer do this on my own or through "start-up repair".

If it is helpful, in reading the start-up repair screen and seeing, "windows cannot repair the comp. automatically" as well as looking throughthe "problem details" I see recall seeing possible registry errors such as, "rollback registry"

If this can not be fixed or is not a quick fix I am also open to the idea of reseting/reformatting the hard drive but only if I can recover some files using open-source software such as recuva or the like.

Appreciate the help
 

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Answer Match 87.78%

I've had this computer for less than a month, and this already happens. Funny how the world works. I'm running Windows 7, 64 bit.Mod Edit: Link to Win 7 thread, http://www.bleepingcomputer.com/forums/topic406194.html ~ Hamluis.About a week ago, I had a problem with the ci.dll file (which a lot of people seem to be having lately). However, by booting up and telling my computer to ignore the drivers that were not properly functioning, I was able to get onto my computer. Once there, I used a program (Semantec, I believe) to detect the root of the problem and get rid of it (appeared to be some sort of Trojan)...everything was running fine after that for about a week until this occurred. So I start Norton Anti-Virus for a full scan yesterday, and it gets about 3/4 of the way through before the laptop shuts down on its own. I figure maybe it finished earlier than I thought, so I attempt to boot up, and as it tries to start Windows, I get the wonderful blue screen.Information on the blue screen reads:"Stop 0x0000007B (0XFFFFF880009A97E8, 0xFFFFFFFFC000000D, 0x0000000000000000, 0x0000000000000000)"When I attempt to do Statrup Repair, the information reads:"Root Cause Found: Unknown Bugcheck: Bugcheck 109Parameters= 0xa3a039d89ece68c8, 0xb3b7465ef14ca28a, 0xfffff80000bba5e0, 0x1)Repair Action: System Files Integrity Check & RepairFailed, Error Code= 0x490"Windows 7 came preinstalled on the laptop, which means I have no reinstall discPlease help!

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Answer Match 87.78%

hi ,i have dell inspiron 1545 laptop,,it has window 7 installed,,i study online and listen to a lot of dvd lectures,,every time i open the dvd drive a blue screen with several technical terms(which r beyond ma comprehension) appear and it shuts down da system,,no matter how many times i open da dvd drive dis thing keeps happnin,,dont know wat to do,,nd how did i get it,,i started havin dis problem a month ago,,,plz need a solution,,,m not good at computer terminologies nd stuff so plz 4give me if u find dis information insufficient.

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Answer Match 86.94%

Prior to fix blue screen problem emerged again, request you to help to see what the problem is. Help me, please.

Problem signature:
Problem Event Name: BlueScreen
Operating System Version: 6.1.7601.2.1.0.256.1
Locale ID: 1028

Additional information related to the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 00000000000DCA0C
BCP3: 0000000000000001
BCP4: 000000000001D40C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I can not find dmp file, if the next time there, I would like to add. Thanks.
 

A:Prior to fix blue screen problem emerged again

That error 0x4E PFN_LIST_Corrupt is almost always caused by faulty RAM; in fact it is probably the strongest and best indicator that bad memory is the issue. Under our forum Guides and Tutorials you will find one the explains how one runs Memtest on memory.

The thing is the guide is kind of old but serviceable. Here is an up-to-date link: http://www.memtest.org/

1. Download in ISO file and save to your desktop.
2. Double click the file and burn to a CD.
3. Go into your BIOS and place your DVD/CD drive as First Bootable.
4. Place disk in said drive and restart your system.
5. The test will begin before Windows can load which is what you want.
6. This test takes a long time. Many people will start it before going to bed and let it run overnight and check it in the morning. Don't worry because this will not harm your system in any way.
7. The more PASSES the better with 10 as a minimum unless errors show up sooner. Also, people think the test is just repeating itself but this is not true.
8. ANY error, even one, means you have a bad RAM and must be replaced. It cannot be fixed.
9' If you do have errors then run the test per stick, I.e. only one installed on your motherboard. This how you can discover which one(s) needs replacement.
10. Keep in mind that if your memory was purchased as a pair manufactures will require you send the set back as a whole even if one of your sticks is good.
11. The manufacture will replace free of charge unless you overclocked the m... Read more

14 more replies
Answer Match 86.94%

Hi,

I own an HP Mini (exact model escapes me at the moment) with XP Home Edition installed and upon reaching the XP load screen - a blue screen flashes up and vanishes equally quickly as Windows re-starts.

This lead me to the " We apologize for the inconvenience" screen with a nice selection of choices, ranging from: Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompts, Last Known Good Config, and Start Windows Normally.
Obviously, none of these work and the cycle repeats.

I read of other similar cases with the same blue screen, and I followed their lead by pressing F8 repeatedly (in exasperation) until I got to the Windows Advanced Option Menu. At this point, I chose "Disable automatic restart on system failure".

This halted the instant re-start once getting to the blue screen, and gave me time to see this:

----------------------------------------------------------------------------
A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x00000024 (0x00190203, 0x86c67008, 0xc0000102, 0x000000... Read more

A:XP Home:: Blue Screen Prior to Start-Up. :@

8 more replies
Answer Match 86.52%

Hi,
When I start windows 7 home premium 64, just before the Starting Windows screen comes on some text flashes and I can't read it.
What is that and how can I see what it says, I tried some of the F1, F2 buttons but not all.
I might have tried F1 but I could have hit F2 instead so I could be wrong F8 was not a solution.

Anyone had a similiar problem and found the solution?


Let me know, new comp, not alot on the 1 terra drive. It is a HP H8-1234 AMD FX 6 Core

Thanks

A:Window 7 Start Up, Text Flash prior to Starting Windows Screen

Yeah, I have seen that too. I don't think it is a problem but I really don't know where it comes from.

6 more replies
Answer Match 86.1%

A few times now I have been in internet explorer and then the screen with go back and forth from black screen back to internet screen and back and forth between the 2 for a few minutes and then will hit me with a blue screen with a bunch of writing on it and then will restart. It seems to run fine after the computer restarts itself but this has happened a few times now!
 

A:Screen flips back and forth from black screen to normal then blue screen

Welcome,
Can you provide a few details [remember we can't see or touch your system] about the hardware and software?
Thanks

3 more replies
Answer Match 85.68%

Problem:
Following the Windows-7-HP-64-bit logo screen, system hangs in perpetual state of "pre-login". Black screen, normal-resolution mouse pointer, no alt-ctrl-del capabilities nor any other interaction other than mouse movement.

This follows a large burst of 63 updates (Don't ask why...Bad Habits!) and then reboot. Now NTBTLog.txt reports vga and NDProxy drivers do not install (not that the latter really matters), no safe-modes give me anything, no low-res-vga boot, and so on...

System hs worked great for 5+ years.
No new H/W or S/W or changes.

I cloned the disk and can now work off of the clone to attempt any fixes.

I did have adequate anti-malware s/w running, but I'll have to go through that whole "process" I realize...

But I also know this is a sort of a common problem lately (although in many different varieties when it comes to specifics) - So I thought maybe someone would be able to steer me to a fix that doesn't involve a system reinstall.
Any ideas...
vga.sys?
Oh, and no restore points are present!
Anything I might not know about going on here?
Something you might be able to enlighten me about!

I would appreciate any help you could provide. And I'd like to figure out the source if possible, rather than a simple standard or duck-tape type of solution. That's a last resort. And then I'll not know what to avoid!

Thanks in advance!

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Answer Match 81.06%

Hello. I am trying to fix an HP G62-367DX Notebook PC.
Operating sys: Win 7, 64bit, AMD Turion(tm) 530II Dual-Core Processor, 4GB, 2.50GHz. I had this laptop since December of 2010 and on June of 2013 is when I used my notebook PC and was initially of no use. I have been working on my laptop on and off since. I am not afraid to open the sucker up and get this thing up and running.

The problem started out with what most ppl call it, the "blue screen of death". Like most ppl, I did ignore the blue screen and did a restart which brought me to the normal Windows screen and then it would start back up just fine. I found this in Device Manager's (Hidden Files):
Non-Plug and Play Drivers
-! ehdrv
-! epfwwfp
-! Security Processor Loader Driver
I am not sure if it has anything to do with what it was the blue screen situation, but I tried searching on the net on what it all meant and to see if I was able to fix it, but before I was able to do something about it, the blue screen kept popping up and it was getting worse.

The problem progressed to where on Windows startup it would just stop there, blue screen would pop up and of course I had to restart it and do an F8 key press for Safe Mode. I had to work on Safe Mode for a good couple of weeks before I can figure out the problem/s. I believe I had went into the system and found out it had something to do with some kind of error... *sigh* I did write it down, but that was like a month ago and I am unable to locate my ... Read more

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Answer Match 81.06%

Hi, I am having several problems with my computer, wondering if I am infected with something? First noticed the computer running slowly. Then began freezing all the time. Then noticed that when I switch to a new internet page at times I notice a small black screen that will pop-up or flash on the page, but only for a second...almost like you'd get on a "run command" type scrren, if that makes sense. Also, I keep getting a security options failure. It seems this only comes after the computer freezes and I try to hit alt, control, delete to bring up task manager. I have tried to run Norton Anti-virus and spybot. I've used CCleaner to remove unnecessary files/clean. The virus software finds nothing unusual (usually some cookies with tracking, but no virus. Any ideas? Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:54:57 AM, on 8/19/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16890)Boot mode: NormalRunning processes:C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\hp\support\hpsysdrv.exeC:\Windows\RtHDVCpl.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A0... Read more

A:Infected? Blue screen, black screen popping up in background, freezing and slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 81.06%

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...

Ideas?

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Answer Match 81.06%

Hello, originally my problem is that my internet browsers (Internet explorer, firefox) can not display any kind of pages because of some kind of virus. Also I had some kind of fake Microsoft Security Essentials (MSE) asking me to download more fake AV's onto my computer but I knew well enough that it was fake so I close it. This also shows up in safe mode. MSE block me from opening things such as iexplorer.exe or sometimes it would say tskmanager is a virus and it wouldn't let me open anything. So eventually I google this up, and I read somewhere that told me to rename hotfix.exe to hotfix1.exe when I run %APPDATA% so the annoying MSE would stop showing up. It also told me to update my Malwarebyte which I still can not do because I still do not have access to the internet. By the way I am using another computer to type this. So again, I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla.exe and run it and reboot my computer, after that I should update my Malwarebyte but of course, I can't do that because after the WINDOWS loading screen, the blue log in screen doesn't show and displays a black screen which flickers sometimes, after a few minutes it would restart my computer. Also same thing for safe mode. Does anyone know what is going on? Did I screw up my computer to badly? Do I need to reset my BIOS? I am using Windows XP if that helps. I also hav ESET smart security on my computer but I can... Read more

A:Computer blue login screen displays black screen after using KillGodzilla.exe

Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?

1 more replies
Answer Match 81.06%

Hi,



I have a Dell Inspiron 6000 and today I suddenly got a blue screen error message, the main message said "PAGE_FAULT_IN_NONPAGED_AREA". After rebooting, I got the same message. Then on the next reboot I couldn't get to the login screen.



I used my Dell OS Recovery CD that I created to try and repair Windows XP. It asked for a place to partition/fragment Windows, and then it went through copying files etc.



After that, I tried to restart, I got the normal Dell Boot screen but then it went to a black screen, with only a flashing cursor in the top left hand corner.



I cannot do the Ctrl Alt F11 option to recover Windows XP, I can only either choose F2 or F12 at the initial boot screen.



Please help, I really do not know what to do!



What is the blue screen error message all about? I haven't installed any software or hardware so I do not see what might of caused the problem!



Help!

A:Inspiron 6000 - Blue screen error, now black screen on boot, help!

Do you have another windows xp cd you can get your hands on? I recommend performing a checkdisk repair on your computer and see if that helps.

2 more replies
Answer Match 81.06%

Hello.

Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.
 

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;307545

Forum example of a successful recovery here:

http://forums.techguy.org/showthread.php?s=&threadid=195985
 

3 more replies
Answer Match 81.06%

Hello,

My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

A:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

9 more replies
Answer Match 81.06%

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

7 more replies
Answer Match 81.06%

My problem started much like that of Busybee, with files being deleted, orphan files being restored and security something or other, however, after reboot from CD, and running Startup Repair, the tests all appear to be OK, except "Root Cause Found - Volume on disk is corrupt" Result: Completed successfully, Error Code=0x0

At this point the pc goes through the never ending sequence of trying to boot up, black screen then blue screen, etc.

Medion MD8830 Multimedia Home Entertainment Design Centre
Operating System: Windows Vista 32 bit, service pack 2
C:\ 500Gb HD with
D:\ 20Gb restore using 12Gb
2Gb Ram

Disk failure diagnosis test result OK

Most recent change, made a day or so prior to the crash, was retuning digital tv tuner when the changeover from Analog to Digital signal was needed to update channels here in UK. The screen shows "No Signal Analog" at beginning and end of reboot sequence.

The black screen suggests this may be a recent hardware or software issue, and advises removal of any recent changes, but as I cannot get into the system, let alone the control panel, I am unable to remove or disable anything.

Would really appreciate being able to at least recover my files, and as I am unable to access the operating system either by safe mode, safe mode with command prompt, or a normal reboot, would welcome any advice about how I can achieve this.

I have a laptop also running Vista 32 bit if that would be of any help in accessing the files.

Woul... Read more

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Answer Match 81.06%

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,

Brit

PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

14 more replies
Answer Match 81.06%

Hello and thanks for reading,

I have a 2 year old HP pavilion dv6 series laptop running windows 7. Yesterday I turned it on and it started normally but when I tried to browse on Firefox it gave me the blue screen (for the first time ever) and it shut down. Fearing I had a virus I ran it in safe mode and started a scan and began transporting my pictures via Dropbox just in case it died on me. Sure enough a weird error message (couldnt figure out what program made the message pop up) popped up saying I had a bunch of urgent viruses.. I didn't click on it at all and before I couldn't think of what to do the blue screen popped up and it shut down. When I tried to restart it the HP splash sign popped up and the screen flickered black and a blinking cursor started in the upper left corner. So this is where I stand now... Black screen with blinking cursor. Set default setting in BIOS (didn't work) and F8 (safe mode) or F11 (system restore) does nothing... The black screen just stays there. Any ideas? Is it a gonner? I'm hoping to get back on and get my pictures if possible. Help please!
 

A:HP Laptop blue screen crash now black screen with blinking cursor

sounds like a bug -click report and ask to move to malware forum
 

1 more replies
Answer Match 81.06%

Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.
 

A:URGENT LENOVO Y460 previously Blue Screen now Black Screen

8 more replies
Answer Match 81.06%

Previously it showed Blue Screen every time I boot my Y460; few seconds after the Window Logo. No matter how many times I reformate, it still showing Blue Screen, indicating STOP 0x00000116 and atikmpag.sys error. Subsequently, I went into the BIOS and changed the settings on the graphics switchable to discrete graphics. However its getting worst now because there is no display (totally black with no background light) every time I on my y460. Hence I need assistance and solutions, thanks.
 

A:URGENT LENOVO Y460 previously Blue Screen now Black Screen

closing duplicate, please respond at http://forums.techguy.org/windows-7/1117670-urgent-lenovo-y460-previously-blue.html
 

1 more replies
Answer Match 80.64%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

4 more replies
Answer Match 80.64%

I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.

Help!!!!
 

A:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\appPatch\drvmain.sdb
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!
 

2 more replies
Answer Match 80.64%

i am using hp pavillion g6-1301tx, last day i formatted  my windows (win 7 ultimate) so i downloaded all the drivers installed it after when i restarted after installing the graphics  driver of AMD the screen  are showed  driver not properly installed after couple of minutes the screen will be black out and will be back in 4 secthen after couple of minutes the screen will be turned blue with some writing  and it will restart and happen the same process , seeing this i went to safe mode and uninstalled the AMD graphics    then restarted it then there was no screen black outs or blue screen but the laptop was working slow as 512 mb ram but i am having 4 gb ram , i tried to install intel graphics then the answer was this laptop cant meet the requirements. so i tried to install from internet  site of AMD as well as INTEL but no change was done. so i hope there will be a solution for this.

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Answer Match 80.64%

This can happen at any time for me (including when I was re-installing windows in an attempt to fix the problem... did not go well ) but more often than not happens during web-browsing and especially when watching youtube vids. I'm going to assume it has something to do with my graphics card as the blue screen does not actually come up... instead the screen goes black and then I have to restart the computer. Anyways upon boot up and log in I get a windows message that tells me that windows has recovered from an unexpected shutdown ect.. and the numbers are:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: 85AA3510
BCP2: 93218A5E
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

A:BSOD - Screen goes black and upon restart tells me I got a blue screen

Have you activated your Win 7?

Fully and completely update your Win7. Afterwards, I'll be asking you to submit a file which will show me all of the installed updates.

The update procedure will take qute a period of time since you do not have SP1 installed. This means there are updates to get you up to SP1 and then there about 100 updates post-SP1.

UPDATING YOUR WIN 7
1. ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

2. INSTALL CRITICAL UPDATES
Check for Updates (left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the ?Windows is up to date? in center of dialog. until you see that TWICE IN A ROW!

3. INSTALL IMPORTANT UPDATES
Use the ?critical update? procedure until all important updates are installed.

4. INSTALL OPTIONAL UPDATES
Under Optional updates you will be presented with:
a) Microsoft Bing Desktop which is of questionable value
b) a list of about 34 language updates.

You can hide those updates so that aren't continually notified of those updates.
When you click on 34+ optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click... Read more

9 more replies
Answer Match 80.64%

Good Morning,

For the past several months I have been having problems with my HP desktop computer. When my system reboots I sometimes get a black screen with nothing on it or it gets stuck on the windows logo or I get a blue screen with a bunch of writing.

The blue screen tends to happen with the computer goes into hibernation. So I changed my settings to that it doesn't happen but I would like to fix that so that I can give my computer a rest during the time that I'm not using it.

I have checked for malware, viruses you name it... nothing.


HP HPE-180t
Windows 7 SP1
Intel core i7 930 @2.80GHz
9.00 GB RAM
Kaspersky Internet Security 2013


If you need further info please let me know. ;)
ps I had wonderful support several years ago regarding my laptop.. thank you once again :)

A:Black screen, Blue Screen & Stuck on Windows logo

Hello Britt,


Quote:




I would like to fix that so that I can give my computer a rest during the time that I'm not using it.




The best way to do this is to simply turn it off; it will also save on the electricty bills too.
When I am not using my machine, I turn it off, because here in South Australia we have the second highest electricity charges in the world.


Quote:




I get a blue screen with a bunch of writing.




Can you tell us what the blue screen says; usually this is due to a recent hardware or software change; however, in your instance it might be the Hibernation feature that is malfunctioning.
Post back with the information about the blue screen, please.

Kind Regards,

3 more replies
Answer Match 80.64%

My screen came up the other day blue and saying it was checking disk and that volume was dirty. now the screen is black. computer acts like it is coming up but just sits there. Is there anything I can do?

A:blue screen, ckdisk, volume dirty, now black screen

First, backup your data using a bootable disk (such as a Live Linux or Ultimate Boot CD)
If the scan didn't fix the drive (if the drive is still marked as "dirty") then you'll most likely have to format the drive (and will lose everything if you haven't backed it up).
Then start with these free diagnostics (before formatting the drive):

Quote:




I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.
If you find hardware issues, here's a link to the hardware forums: Hardware Support - Tech Support Forum

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks
If you find malware, here's a link on how to post in the Security Center: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

1 more replies
Answer Match 80.64%

New to the thread.... not sure if i'm posting right, soo correct me if u want =)
Anyway.. yesterday I turned my computer on and got the screen "Sorry for the convenience blah blah blah... Start Windows Normally, Safe Mode...ect.
I chose Start Windows Normally, which did indeed start windows normally, but I wasn't sure what caused this problem in the first place, so i ignored it. I turned my computer off.

Later i turned my computer back on and was confronted by another screen, this time a Blue screen.. A Stop error, can't exactly remember the error, but said something about "memory dump'...
I eventually got avoided a problem with this screen and got into windows.. However this morning, when i turn the computer on, I was forced to use 'Last Known Good Configuration"

Whats going on? I did scans on Norton, Adaware & Spybot.

Please help!!

A:Blue Screen, Black Screen??? Stop Error Code?

Hi Kirstie, computers are great when they work huh? These stop errors and blue screens of death can have many causes. Sometimes they occur when a computer is getting older and some piece of hardware is going bad, like a memory stick for instance. Other times these errors occur after installing a new program or doing a windows update. They can be quite difficult to pin down sometimes as well. I would be glad to help you find the cause of the error if you will answer a few questions for me. By answering these questions I should be able to determine the cause and help you to correct it.

Here are some questions for you to answer that will help me. Just answer them the best you can and if you dont know an answer its ok. If you already answered anything I'm asking in your first post just skip over it.

1). What kind of computer do you have? Laptop? Desktop? Dell, HP, Ect?
2). Whats your level of experience? Novice, intermediate, expert, or dont know squat?
3). What operating system are you using? Xp Home or XP Pro?
4). What antivirus are you using? Are you using a firewall?
5) Please tell us a little about your computer. How old is your computer? What size Hard drive does it have?, processor, ram, Bios ver. Ect.
6). Do you have an Xp disk for this computer?
7). Does your computer have a floppy drive, CD drive, Ect.?
8). Do you have access to another working computer with an internet connection?
9). Did you noticed this problem occuring after installing anything recentl... Read more

9 more replies
Answer Match 80.64%

Hello, I'm new here and I so hope someone can help me, since I'm not the sharpest computer tool in the shed
This issue has started happening and I have no clue..I have cleared cookies, history, etc..but that hasn't worked..
Here's the deal...When I click Internet Explorer Icon of my desk top or go to start, programs, etc..to open Explorer, it seems as if it's going to open, then the screen goes black for a second..then a blue screen comes up and says "An error has occured...ctrl,alt,delete, to restart..click any key to continue to windows..etc...you know the one...
Well the error is this: 0D:000:0000FA16...I can click any key and return to desk top..
Can someone please help me..The only way I'm able to be here is, thankfully I have JUNO as my ISP and they have their own browser window..
Also in checking mail, for instance, in Hot Mail..if I clicked a link in an e-mail to go to a certain page..same thing...black screen...blue screen, error..etc..
It would be wonderfull if someone could maybe e-mail me step by step what I might could [email protected]
Thanks
Carmen

A:Internet Explorer-Black Screen,Blue Screen,Error..HELP!!

Need more info.. Win98, ME. 2000, XP? SP1, SP2? What version of IE you are running? Post the full error message if you can. This would be helpful to an assistor. There is a fatal error somewhere but without this info it isn't likely anyone can help locate a fix.

2 more replies
Answer Match 79.8%

Hello

I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

4 more replies
Answer Match 79.8%

I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

19 more replies
Answer Match 79.8%

Hi,

CPU: Intel Core2 QUAD 9300
Motherboard: AsRock x48 TurboTwins
Ram: DDR2 2x 2GB, 800 GHz, brand Hynix
GPU: ATI HD 5770
PSU: Corsair 650 W
OS: Windows 7
Custom build

I installed Civilization 5 (and directX 9 as well because I was asked to during the installation). After few minutes of being in the game a blue screen popped up (I do not know what message was on there). I restarted the computer and system recommended to run the fix mode. I launched it and after a while I was advised to bring the settings back to the restore point. I acknowledged this but then all I saw was a black screen. Since then, after each restart the screen goes black. If I manage to go to BIOS after 5-10 seconds the screen goes black. I cannot even reinstall Windows.

Those 5-10 seconds in BIOS are enough to check the temperatures on CPU and MB: they are around 30 degrees Celsius so overheating is not the problem. I connected the monitor with my laptop and it works, so monitor is fine. There are no loose connections. There is no dust and debris - this system is 2 months old.

Problem might be in the graphics card. Several weeks ago the screen used to go grey after playing Fallout 3 for 10-15 minutes. I disabled the audio on the card and that solved the problem. However, Windows still indicated that there is something wrong with the GPU; on the other hand, drivers were up-to-date.

Can anyone help please? Or let me know what you think might be wrong.

Thanks.
 

A:The screen goes black after previous blue screen (even in BIOS)

Since you are having a graphics issue in both the BIOS startup screen and while Windows is open, it does sound like a graphics card problem and not a driver problem. Do you have another graphics card to substitute for test purposes?
 

2 more replies
Answer Match 79.8%

I read the posting instructions but it's a little difficult for me to run that program because my computer won't actually display anything. But here's what I can answer:

OS - Win 7 64bit

Original OS - Vista Home Premium October 2010

OS is retail upgrade

Hard Drive has been in use since October 2010, everything else is less than 48 hours old.

I haven't reinstalled the OS

CPU - Intel Core i7 2600k

Videocard - BFG nVidia GeFroce GTX280 1GB

MoBo - ASUS P8 H61-M

PSU - Corsair GS600 600 W (48A on 12v if that's relevant)

Corsair 8GB DDR3 1333MHz RAM (2x4GB)

Don't know about system manufacturer, they're different parts. The Case is by NZXT and the 1.0 TB HDD is by Seagate.

This is going to be a bit of a long read so I'll start off by giving the short version of all this.

Here's the short version:

I built this PC yesterday and it was working but couldn't 't display the native (1920 x 1080) resolution. I got "Out of Range" error on my monitor when I tried to change it to any other resolution. I installed an nVidia control program and made a custom resolution of 1920 x 1080. About half an hour later, I got a blue screen. Now when I start it up I just get a black screen, no error messages, just a black screen. It isn't just my own monitor, I've tried it with another fully functioning one too.
And more detail here:

It was all working alright when I first set it up but I couldn't get native resolution for my LG W2240 monitor (1920 x 1080) which displaye... Read more

A:Black screen after Blue Screen, no BIOS, no display

Can you boot into Safe Mode?
Does the system display the Asus splash screen before going to the black screen?

Have you checked to see if the video card has power (the extra power plugs in most cards these days)? Have you checked to make sure the fan is working, and that the video cooler isn't clogged up?

Have you tried another video card? I'd suspect that the video card or it's drivers are your issue. If the system boots into Safe Mode, then I'd suspect the drivers, if it doesn't boot into Safe Mode (so you can see the display) - then I'd have to assume that it's the video card.

See if you can return the video card. If not, then see if you can borrow one from another computer - or buy one that you can return if it's not needed.

Good luck!

1 more replies
Answer Match 79.8%

Hello,
 
My computer is very likely to be infected with malware/virus because it seldom black screen with white words and then computer restarts for no reason. It blue screen'd once. A while ago, I ran Malwarebytes a few times and it detected PUP Files. Malwarebytes removed it each time but it kept coming back. But the last time I ran Malwarebytes, it did not show up again. Symantec Anti Virus could not detect anything. But the computer feels very unstable because the internet does not connect sometimes when the mobile devices have no problems connecting.
 
I hope this problem can be fixed. Thank you for your help!
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.19088  BrowserJavaVersion: 10.40.2
Run by ytl at 13:23:10 on 2013-11-22
AV: Symantec Endpoint Protection *Enabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\Dwm.exe
c:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Windows\Ex... Read more

A:Often black screen, one blue screen, pup detection, most likely infected

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/515059 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

32 more replies
Answer Match 79.8%

My laptop is a Dell Inspiron 2600 with XP Professional. The laptop was given to me used, no original cd's or anything, just the machine and power cord, just letting you know that right off the bat as I don't have option to put cd in as I don't have it. The laptop has a XP sticker on it that doesn't state if it was home or Professional to start with. I say all this because I can't tell you if the OS was preinstalled or after market installation. IN case this matters any. I am not knowledgeable about computers without the aid or forums like this, so please know that when offering aid I'll need specifics please.

Recently, my system malfunctioned and YourHighness helped me get it cleaned up. It was working fine for a few days. All of a sudden the Windows Splash screen disappeared and the screen went black. After multiple reboots and selecting Function/F8 eventually the computer would go to a grey screen and then would finish booting fine. This went on for a week or two. Meanwhile, as YourHighness suggested, I bought more RAM as it only had 256MB. I read it can go up to a gig, so I bought (used from eBay) a 512 and installed it. Booted fine (after the black screen issue still) and worked fine. A couple of days later I went to boot it back up and got a blue screen saying "Stop: C0000221 Bad Image CheckSum. The Image MSAN1.dll is possibly corrupt. The Header Checksum does not match the computed checksum". I can not boot to safe or an... Read more

A:windows splash to black screen now blue screen

I would think that your first priority, assuming that your data is safe, is to obtain a means of reinstalling/repairing XP. I mean, that would be my first priority if I intended to run a system with XP on it and I did not believe that the system would run perfectly until I decided to retire/sell/junk it.

So my first suggestion would have been...contact Dell and inquire about recovery/restore CDs for your system.

As for your apparent option of taking it to a shop...that won't resolve the fact that you have no install disks of any type.

I've not ever seen an XP sticker that doesn't indicate which flavor of the O/S is installed.

Louis

1 more replies
Answer Match 79.8%

Sorry, double posted from clicking twice! Original post: http://www.bleepingcomputer.com/forums/t/515059/often-black-screen-one-blue-screen-pup-detection-most-likely-infected/
 
 

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Answer Match 79.8%

Hello,

I was successfully using my PC for the entirety of this morning. After bumping my desk, the machine shut off as it sometimes does when a cable is loose. When the machine restarted, it allowed me to login and then showed me only a black screen and cursor. Ctrl+alt+del was functional. I tried system restore and system repair, both of which completed but did not have any effect. I was able to access Windows via safe mode. I removed my GPU and connected my monitor to my motherboard. The situation did not change. I attempted to boot without my main drive (SSD) by disconnecting it and turning the PC on. Instead of a login screen, I am now greeted by a flash of a BSOD before the system restarts. After running a couple rounds of startup repair, Windows has declared it cannot resolve the issue.

Any guidance will be warmly appreciated! Thank you!

Edit: after restarting once more, my bios prompted for a boot device and I was able to reach the login screen. I am now back at my original black screen problem.

A:Black Screen Upon Login Evolved into Blue Screen

Can you boot into Safe Mode at the moment? if so, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

9 more replies
Answer Match 79.8%

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled
 

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.
 

2 more replies
Answer Match 79.8%

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!
 

A:blue screen of death,black screen,freezing...

6 more replies
Answer Match 78.96%

I have a Dell Dimension 2400 , that I customly added a Radeon 9250 later on.

I was just about to open up CounterStrike when my computer froze. So I said "no big deal" and restarted. But then after the windows loading screen I get a blue screen of death with the error message being "BAD_POOL_CALLER"

I am able to boot into safe mode, but i don't know what to do from there. I tried a system restore (from earlier today) and it still didn't work. My friend told me it could be a driver conflict. I tried to uninstall my video card driver, then reinstall. But while installing I get an error message that I am missing INF files err whatever.

So really according to my expert knowledge I have come to the conclusion that my computer is screwed and that I need a new one, but I still need to fix it because I cannot afford a new one


please help me again tsf !

A:Blue Screen upon Window's Load Screen

Are you getting a stop code ex. 0x000000C2 along with the error message? Please give exact error you are receiving. If it boots too quickly, press continuously the pause key as soon as you see POST screen. This actually sounds like a incompatible driver related to your ATI Radeon card. Have a look here http://support.microsoft.com/?kbid=307151&sd=RMVP.

3 more replies
Answer Match 78.96%

i just recently reinstalled windows xp on an old computer i had become corrupted and i had to reinstall it and now it boots up fine but during the loading screen it goes blue screen idk ive tried to reinstall the os again and still the same any advice it an hp pavilion 514c PLEASE HELP ME!!
 

A:blue screen during window xp loading screen

can you post the complete bsod error?
 

1 more replies
Answer Match 78.12%

Ran MBAM but couldn't complete, said it had to shut down. Then got the error message DrWatson Postmortem Dubugger encountered a problem and needs to close. The error report showed this file.....Temp\WER345a.dir00\drwtsn32.exe.mdmp
Tried to run MBAM in safe mode but wouldn't complete, said it had to shut down, so I restarted my computer and got the blue screen: IRQL_NOT_LESS_OR_EQUAL ....dump of physical memory. Then tried to restart windows started then went to black screen. Don't know if I have a virus, if my hard drive is going, or what. Please someone help. I need my computer for school, and it's been causing me so many aggravations, and I really need help.
 

A:Blue screen...screen going black...must have a virus.

Also, I got fed up with Avira, it kept giving me error messages, and it wouldn't update. I posted on their forum, but was told to post a hijackthis log but they didn't find anything. So I uninstalled Avira, and installed AVG Free 9.0. I started to run the scan, and somewhere near the beginning my computer screen went black again, so I have to force a reboot. Now I get the error message system has recovered from a serious error.
 

1 more replies
Answer Match 78.12%

hy
my problem is black screen in access windows 10 or blue screen error nvlddmkm

tnk

A:Black screen or Crash Blue Screen

Please remove all pirated programs and such from your system before we can start troubleshooting.
The Forum Rules is meant for everything regarding piracy
Discussing it,Asking for guidance,Asking for a crack,The use of it,Etc.





4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

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Answer Match 78.12%

have attached bsod dump files

A:screen gose black then i get blue screen

Hello jockmiller02, welcome to Seven Forums. All of your crashes point to BCCode x116. Here is a troubleshooting guide for you to follow, but first, your crashes are all pretty recent. Looks like this started occurring after you updated your Video Driver. Try rolling it back, if that does not work , here you go; STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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Answer Match 78.12%

Alright, Well I play multiple games and I have the same problem with any game. When I play for like 20minutes or so my video goes insane! It flashes black and completely screen lags, Then it usually pixelates the screen after done flashing. Then after probably another 5 or 10, It will just completely lock up my computer then bring me to the blue screen. This has only started happening since i got Vista, Then I tried to see if getting windows 7 would fix it, But no...

Im pretty sure the problem is that these new operating systems are clashing with my drivers, All drivers are up to date, Hardrive checked, Video card working fine, RAM is all good.

If somone has had this same problem and fixed it some how please let me know.

Computer Specs:

Intel Core Quad (TM)2 Q6600 2.4GhZ
XION 1000watt PowerSupply
9800GT 1024mb DDR3
6gigs RAM DDR2

A:Black Screen And Flashing then Blue Screen.

  
Quote: Originally Posted by HelpMeWin


Alright, Well I play multiple games and I have the same problem with any game. When I play for like 20minutes or so my video goes insane! It flashes black and completely screen lags, Then it usually pixelates the screen after done flashing. Then after probably another 5 or 10, It will just completely lock up my computer then bring me to the blue screen. This has only started happening since i got Vista, Then I tried to see if getting windows 7 would fix it, But no...

Im pretty sure the problem is that these new operating systems are clashing with my drivers, All drivers are up to date, Hardrive checked, Video card working fine, RAM is all good.

If somone has had this same problem and fixed it some how please let me know.

Computer Specs:

Intel Core Quad (TM)2 Q6600 2.4GhZ
XION 1000watt PowerSupply
9800GT 1024mb DDR3
6gigs RAM DDR2


Hi and welcome

I suspect heat. Download gpu-z and monitor. Let us know

Ken J+

9 more replies
Answer Match 78.12%

Hello folks,

I am not new to bleepingcomputers, yes I am sometimes as guest in the background snatching some info and ideas.

However, today I am coming as patient.

First of all I have to thank you ?geeks? (if allowed to name you like this ) for your dedication of helping people. Throughout the web you are an incredible source for fighting that plaque that take often our time (and sometime even more) away.

Now to my case. Some day ago my computer started with some strange behaviour like this:

? some windows popped up telling me some drive letter is not supported etc.
? the internet explorer started to do some strange things (I do not remember what)
? ahh, and my Toshiba power saver started doing rubbish (not accepting changes

My antivirus was not up-to-date and I started to install new antivirus (Vipre) and a collection of malware scanners.

Whatever has found my PC as his new nest, was not amused about this and responded with interfering in to the boot procedure. When starting my PC, Window Start screen appears (normal). After selecting the user (login) user desktop appears nicely (still OK) -> the quick-start icons in the right corner start to pop up one by one - > but in the middle after (10 seconds) black screen appears and nothing goes anymore.

So I started in save mode and run the scanners who discovered a truckload of Trojan and some root kit crap. I cleaned up but windows does not start up anymore (same behaviour as described above). In the ma... Read more

A:Black Screen (NOT Blue Screen) after login

Sorry, I forgot some more symptomes. I found in the scheduled task folder numerous tasks. After deleting them all they just build up again. Also I have to correct: the error thayt appeared is referenced to a file called ouss8q8r.exe. Furthermore, suddenly the Malwarebytes Anti-Malware Icon changed (the Malwarebytes icon has been replaced by an ordinary exe icon).The system is Windows XP Home SP3.Thanksandyman

1 more replies
Answer Match 78.12%

Hi AGAIN!!

Hopefully my PC will STAY up while I write this .. I have been having some MAJOR probs with the puter just flippin well going to a black(blank) screen .. and then to a deep blue screen .. which displays this jibberish to me ...
Shew .. just had black screen followed by the bright blue screen with the following written on it.

*** STOP: OxOOOOOOD1 (OxE3C83040, OxOOOOOOFF, OxOOOOOOO1, OxBF872BCA)

DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** ADDRESS BF872BCA base at BF872000, Datestamp 41ef5ce 1 - mrxsmb.sys

Beginning dump of physical memory
About a year ago I had the same thing happen .. and .. at the end of the word 'memory' an actual countdown occurred.

As well .. I am being INNUNDATED with this ...
Inside an ALERT BOX named WinRAR self-extracting archive

Extracting ribiva.exe
Extracting ewaf.exe
Cannot create ewaf.exe
Installation progress (the installation bar goes about 3/4 of the way and no further)

=======================================================
The Virus alert reads ..

Obj.name rivia.exe

Container C:\DocumentsandSE..\difavipu.exe

Virus name Backdoor.ranky

Action taken action to the file was denied
I have had this machine IN for repair twice in 2 weeks .. all they have done is clean up viruses and spyware .. and I am totally NOT wanting to haul it back !!!

Any suggestions gratefully accepted .. and WOO HOO I have not gone BLANK & BLUE !! (yet)

Marilynne
 

A:BLACK screen/BLUE screen .. Reboot ??

my suggestion.... buy an antivirus like norton or mcafee and run it on your system ALL the time. Keep it updated on a weekly to daily basis and this is less likely to happen ever again.
 

1 more replies
Answer Match 78.12%

Here is the rundown of what happened in sequence, maybe someone could help me.

1. When I started up my Toshiba laptop windows vista home premium 32-bit computer it booted until it got to the login screen. Then a c++ error popped up preventing me to login ( I have attatched the image of the error). I would have to click ok a few times for it to go away to login and I deleted the latest program I had on my computer which was a computer game. When i turned on my computer the following day it appeared again so uninstalling the game did not fix it.

2. This time I decided to restart it again but this time it went to a black screen before the login screen. So I restarted again in safe mode it would load the drivers and it would freeze before login on the black screen.

3. After restarting again I was prompted to do a system repair which I went ahead and did but my OS did not appear for the actual repair. After it was finished it said it could not fix the problem. So I restarted again and this time I decided to do a driver check and when the tests were done my computer went to the Blue screen of death then restarted.

Now it is just a pattern

4. Now I tried F8 to no avail, I have no vista disk. Maybe someone knows how to fix it. Get back to me as quick as you can.
 

A:black screen and blue screen error help

what is on the bsod

run the dos diagnostic on the hard drive

http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities
 

1 more replies
Answer Match 78.12%

Hello,
Your member 'noknojon' has been kindly helping me with the removal of the Montera Toolbar.  I am experiencing occasional Blue Screen and Black Screen on start up with only cursor and 'noknojon' has advised me to post in in this Forum with a link back to the previous forum to show all the tests run, logs and work we have done so far. http://www.bleepingcomputer.com/forums/t/498852/montera-toolbar-found-by-spybot-how-to-delete/
 
My pc also Blue Screens when I run ESET anti-Virus on DATA (D:)
 
I have tried to do a Backup using Cobian but it seems to stop. Results below :
 
  2013-06-27 15:50 The log tab has been cleared. The log file with its full content is still available from the Log menu
    2013-06-27 15:50 Preventing the system from entering sleep mode...
    2013-06-27 15:50 ** Backing up the task "BAK_2" **
    2013-06-27 15:50 Counting the files for the task "BAK_2"...
    2013-06-27 15:50 If your unpacker cannot handle the archives created by Cobian Backup, see the FAQ
    2013-06-27 15:50 Starting the Volume Shadow Copy snapshot for the drives: C:\
ERR 2013-06-27 15:50 Couldn't contact the Volume Shadow Copy requester. Please check that the service is installed and running
    2013-06-27 15:50 Changing the backup type to full. Reason: task's first backup
    2013-06-27 15:50 Creating the destination directory "E:\"
    2013-06-27 15:50 The destination... Read more

A:Blue Screen and Black Screen - i may have a virus

I read on the Forum that results should be copied and pasted and not attached, so here are the results of the DDS log which I was advised to include.
 
I am using Windows 7, 64 bit, Service Pack 1, Windows updates up to date on a portable PC.
 
DDS results:-
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16611
Run by les at 15:56:45 on 2013-06-27
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.8096.4968 [GMT 4:00]
.
AV: ESET Smart Security 6.0 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET Smart Security 6.0 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: ESET Personal firewall *Enabled* {4FE52EC8-CB26-1113-0EFE-8842E2773BAA}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\ASUS\FaceLogon\smartlogon.exe
C:\Windows\system32\FBAgent.exe
C:\Program Fil... Read more

6 more replies
Answer Match 78.12%

All of a sudden, I get the Blue Screen of Death, then when I restart computer the screen stays black, even though its running. Any help would really be appreciated.

A:Blue Screen of Death Then Black Screen

If you can get to the F8 screen, try last known good configuration option. If can't reach that screen, pretty soon regular BC techs will appear, follow their advice, you can't go wrong.

1 more replies
Answer Match 78.12%

I have (Toshiba Satelite)laptop with Win7 & IE9 that will have a boot up with black screen
occuring after startup. The black screen states PXE - E61 media test failure check cable and
PXE - MOF existing PXE ROM. Then the computer gets past this black screen and finishes booting up.
I will then experience a blue screen crash intermittently, seems to happen when on the internet,
but not sure. The blue screen has a full screen info that last 2 to 3 seconds and I'm unable to
read it all. It does state crash dump towards end of message. The computer will go blank then reboot on its own
showing black screen info again. Usually after this reboot things run somewhat ok, but somewhat slower. Have run
malware bytes, avast, super anti-spyware and c cleaner. Checked all updates and drivers with no help
from these. Any suggestions and is this something Mybleepingcomputer can fix?

A:Black Screen with Blue Screen Crash

Sounds like a failing hard drive or motherboard at worst but hopefully not. Have you taken the steps to back-up your documents first?

2 more replies
Answer Match 78.12%

Blue screen of death now just black screen...that features a blinking underscore icon....

The horror....the horror....

What have I done?

Anyone have any idea how to get my PC back running?

Cant run TSG Sysinfo obviously. The PC is running Windows XP 32 bit.

-----------------------------------------------------------------------
 

A:Blue screen of death now just black screen...

16 more replies
Answer Match 78.12%

At least 3 times today, I have gotten the Blue Screen of Death. I don't see anything on it that lists a problem. When computer starts up, it doesn't even get to the "Starting Windows" part, its just a black screen. I have looked and Googled and can't find any help with this problem. Has anyone had this happen to them? PLEASE HELP!

A:Blue Screen of Death Followed by Black Screen

Hello and welcome BeachGadog see this
Troubleshooting Windows 7 Failure to Boot

PS Some system specs would be helpful too mate
System Info - See Your System Specs

1 more replies
Answer Match 78.12%

My poor old Dell Latitude is having two issues:
 
1.  It's running unbearably slow for some reason.  It takes forever for programs to open, etc.
 
2.  It frequently black screens (then comes up with an error saying the display driver stopped working), and today just blue screened.  Before the blue screen went away and my comp restarted, I thought I caught something saying the display driver timed out or something.  
 
 
I'm not sure where to look to see if I have a virus or something, but I have the free version of Avast and that's it.  And I'm not sure if I need to update some display driver, or where to do so.  Any takers?

A:Black screen, blue screen... Bleh.

Sure...that's what challenges are for .
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

6 more replies
Answer Match 77.7%

i am not able to open second user of my windows a wild blue screen appears for .5 second and logon screen appear and i have to open my current account , i tryd to make another account enable guest account but still blue screen appears for second and again logon screen... HELP

A:Blue Screen On LOG ON SCREEN - Not able to open secondary user

Run chkdsk /f

19 more replies
Answer Match 77.28%

I have Windows Vista home premium 32 bit. Everytime I boot up my computer, the only screen I'd get to is a black screen with a flashing "_" I'd need to continously boot until I get lucky and get passed it. Thanks in advanced.
 

A:Black Screen before window screen

Hi when you get to your desktop try running sfc /scannow from cmd prompt you need to run it as admin http://support.microsoft.com/kb/929833
and see what it tells you one other thing to try is running a repair from your install or recovery disc there are 2 ways to do this. 1 http://www.bleepingcomputer.com/tutorials/tutorial148.html and 2 http://www.vistax64.com/tutorials/88236-repair-install-vista.html
 

1 more replies
Answer Match 75.6%

I have a Lenovo N580 laptop. Last week, I had to do a factory reset (with help from Lenovo Tech Support) because of compatibility problems with new software from my employer and windows 8.1 which is actually worse than windows 8. The compatibility problems caused my screen to go black. When booting, the Lenovo logo appeared and I had a cursor, but nothing else accept a black screen. I tried suggestions found here and the Lenovo help forum, but none worked and the factory reset was the last resort. Now I am back to using Windows 8 (this was actually the second factory reset due to other problems caused by win 8.1).

Anyway, everything is working (for now) and I also have Classic Shell installed. HOWEVER, before this second factory reset, when I had multiple windows open, aero peek worked fine. Now, it doesn't. I followed earlier suggestions of right clicking the taskbar, then clicking Properties, but the box for "Use Peek ..." is dimmed (grayed out) so I cannot check it to enable aero peek.

I got used to this feature in Win 7 and was glad to see it in Win 8, but it is the only feature about Win 8 and 8.1 that I like. Thanks for your help.

A:Window doesn't open full screen when hover over IE window

Right click on the Taskbar and select Properties.

2 more replies
Answer Match 75.6%

I was getting a blue screen (to fast to copy content) and then a black 'restart' screen.

After choosing the ' start normally ' option, it restarted, then a black screen came up stating that it could not boot ..to use a disk to
boot from.

I used the disk I made upon my first obtaining the computer and it did not work, just need to boot from disk message.

I took it to CompUSA for a diagnostic and they said that the hard drive was bad, so I bought a new 1Tb drive.
The next day the same thing happened as before.

I took it back to CompUSA. They told me that there was no OS on the hard drive and they refunded all costs and reloaded the OS (Windows Vista 32 Home Premium ) and when I took it home it worked fine for a week, and now it will blues screen and give me the
black recovery screen where I choose the 'start normally ' option.
It boots ok and seems to run ok as well.

It will not give me any problems if I keep it on, but if I shut it down and in the morning start it up it keeps giving me a blue screen with a recovery black screen with me choosing the ' start normally' option.

I have run all kinds of maleware checks and virus scans and nothing.
I have done a memory test and it says that my memory is good.
After reading all the 'BSOD' posts I can't find any similar problems or solutions to this problem.

All Windows Vista updates are done along with all updates from HP.
Sow how can I fix this?

My systems information i... Read more

A:Blue Screen / /Black screen

16 more replies
Answer Match 75.6%

From time to time, I get the Blue Screen of Death. Then, right after I turn the computer back on, I get a black screen. It doesn't get to the Windows page at all. I tried unplugging the computer, taking out the battery, and pressing the start button for several seconds, as I saw a lot of answers like this when searching for help. Now, my screen is flickering green stripes across the webpages I visit. Any help would be appreciated. Thanks.
 

A:Blue Screen Then Black Screen

Also on this topic
http://forums.techguy.org/hardware/1146490-blue-screen-death.html
 

1 more replies
Answer Match 75.6%

Hey guys, First time with a serious computer issue here goes...

Had this Laptop ehh bout 6 months now...Really didnt have any issues till recent. Bout a Week ago, I start up my Computer and I get the Black Screen Followed By: Winload.exe may be missing or corrupt.

???
Ok, I go and see that its a common issue with Windows 7 owners, I looked around and since my computer didnt come with a Recovery Disc I Burned one from a Website for the x64. Tried Booting from Disc to from my Laptop...
and when it looks like it wants to go to the Recovery Screen...
and Blue Screen Pops up. FRUSTRATION SETS IN. lol.

The error message that follows is:
PROCESS1_INTIALIZATION_FAILED

with alot of other text...something like if i installed new hardware? I dont have any usb's plugged in at all...
This is super frustration as i have maybe 200+$$$ worth of music on there...Any help would be appreciated. thanks!

A:Black screen...Followed by Blue screen? Please help! =(

Guess the computer has been through a lot since it is now black and blue. In any event, if you follow these instructions, one of our members will be able to help you.
Blue Screen of Death (BSOD) Posting Instructions

3 more replies
Answer Match 75.6%

Hello! When I am using my computer ( browsing, games), at random moments, the screen will power off and in 5-10 seconds my headset audio and or speakers

will disappear. The power button will then flash on and off and the computer still is running. When i boot up, i will get an error once in desktop that

my computer had just experienced a blue screen error( mind the fact that the screen never showed me a blue screen). I had a graphics card driver issue,

which i solved, but still i get these shut offs. I don't believe it is due to overheating as i regularly dust out my computer as well as make sure my

cooling and GPU/ CPU temperatures are well. Once i get a reply to this topic, i will post my complete system settings.

A:Black Screen , Blue Screen?

Try downloading Speccy and then install the program. To post and publish a snapshot of your PC.. In the Menu bar, click File -> Publish Snapshot. Click Yes > then Copy to Clipboard. On your next reply, right-click on a empty space and click Paste on reply box then click Post.Go to Windows Explorer and locate C:\Windows\minidump folder. Do you see .dmp files? If yes, please check the last 3 minidump dates and post it on your next reply.

1 more replies
Answer Match 75.6%

after logging in to windows, i will either get a black screen, or the pc will start to log, and after i attempt to give the pc any commands like opening internet explorer or task manager, the pc crashes and goes to the blue screen. it only flashes for a few seconds so I never get to see what it says. I have run malware bytes, spybot search and destroy, and a system mechanic registry repair. none of these have helped. while doing the prep for this post, i was not able to download the gmer zip file. it downloaded as a word doc.

THANKS SO MUCH FOR ANY HELP YOU CAN PROVIDE!!

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7601.17514
Run by John at 23:27:54 on 2012-03-14
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3033.2231 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\s... Read more

A:blue screen then black screen

Hi,My name is Casey and I will be helping you with your malware problems.Whilst we work on the problems in your logs, it is very important that you do not make any changes to this PC. Specifically, do not run any further malware removal tools or try to remove anything yourself.You may wish to "Watch Topic" so that you are immediately informed of any replies I make. I also ask that you reply to my posts within 5 days else your topic will be closed as stale.Throughout the removal process, if you have any questions then you should ask them. If you are unsure of my instructions or something does not go as planned - then please tell me. Conversely, it is also important that you answer any questions I have and that you keep me updated on the state of the PC. Out of curiosity, how did you get DDS to run? Download and run ComboFixWe will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/combofix/how-to-use-combofixEnsure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. If you are prompted to install the Recovery Console, then please do so.Please include the C:\ComboFix.txt in your next reply for further review.Note: If you have trouble running ComboFix, then please rename ComboFix.exe to Caseyboy.com and re-run.Regards,Casey

33 more replies
Answer Match 75.6%

Hey,i have a windows 7x64.Yesterday while watching videos my screen started jumping and crashed to a blue screen with(QPR is not less or equal i think) and after that i restarted and it came with other errors.Now when i switch on the laptop it only shows black screen with no option to do anything.PLEASE HELP

A:Blue screen and black screen HELP

Pen list corrupted is the othet error i get.I am using Lenovo B560,Intel core i3,Intel HD graphics,4GiG Ram,500GIG HDD

7 more replies
Answer Match 74.34%

In file explorer , when i open a certain folder a green bar appears and contents keep on loading , as soon as this green bar finishes my screen goes black and i can see only white cursor on it...
this is happening after few days of installing window 10,my laptop model is Hp pavilion n259tx.
Plzz help me to resolve this.
 

A:window 10 black screen

my laptop model is Hp pavilion n259txClick to expand...

HP Pavilion 15-n259tx Notebook PC (G2H01PA)

It comes with Windows 8.1 64-bit.

----------------------------------------------------------

A lot of people are having problems after upgrading their computer (especially laptops/notebooks) to Windows 10.

It still has a lot of bugs that need to be worked out, so you might consider reverting back to Windows 8.1 for now.

----------------------------------------------------------
 

2 more replies
Answer Match 73.5%

Hello all,
My computer is freaking out and i cant figure out why. I try to start it normally and it posts and I see the green loading bar for windows at the bottom of the screen and then the screen goes black. I can load into safemode but that is all. I can not restore sucessfully. Any ideas as to cause and repair of this problem. Any idea are welcome. thanks

A:black screen while loading into window?

What happened prior to this ? ?
Any new software/hardware installed ? ?

19 more replies
Answer Match 73.5%

Not sure what this is, but it won't go away. I've tried shutting down & re-start, ( still there ) i've checked in task manager to see if any application process was running ( nothing ) & then i did a Mc Afee scan that said 1 file infected & 1 file fixed. But the black window is still there. Only thing i've downloaded was free mmo game, that i've been playing for 3 days with no problems, but when starting the game Mc Afee window comes up saying "[game name] wants to make changes to you compter" so i click the allow once & game loads i start playing. Not sure if that's just a coincidence or bad timing, but i'm stuck & could use some help. Another strange thing, when i did a prt screen, the black window did not show up on the image so i used a phone to take the snap. Os is windows 7 64 bit.

A:Black window in corner of screen.

Ok, let's run one more malware scan just to be sure,but I think something was changed in the registry. Maybe a System Restore to a date before the game was insyalled will help. I f these don't help we'll ask in WIN7.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab... Read more

1 more replies
Answer Match 73.5%

Recently i install a SSD on my desktop with a fresh window install (i unplug my old HDD and put on AHCI before i did). On a cold start my screen goes black after window logo. I updated my bios just in case with asus ezflash and reinstall a clean instalation of my videocard driver. But i still have this black screen problem. Expect when i restart the computer (on the second attempt) after the black screen i can finally load in past the logo and my desktop show up.

I plug my SSD in the marvell connector (6/g) on a saberthooth X58. My cpu is a i7 950 12 gig ram corsair (i change my ram too) and my GPU is a msi 760gtx.

I read a lot of forum but it still a mystery for me.

(once my window finally load, my system seem pretty stable and can run all day long).

Thank for any insight about this problem.
 

More replies
Answer Match 73.5%

hey im new and my laptop is having big problems after i let my friend borrow it for a month. when i got the laptop back from him i noticed that the screen wasnnt in the right resolution, it was to small. so i changed it. right after that the colours were all screwed up so i decided to restart the computer. but the screen just goes black after the window logo loads. i hear the window music but its just a black screen. the safe mode and everything else doesnt work. please help..... its a sony vaio pcg-r505el running windows xp home
 

A:Black screen after Window logo

You may want to try an XP repair:
http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/
 

1 more replies
Answer Match 73.5%

If I move application window from laptop main LCD to external monitor (slowly or using WinKey+arrow) than app window become just black rectangle just on 2nd screen. Moving app window back and forth few times will solve the problem. It don't happen all the time and not with all apps, some more than the others (very often with VisualStudio).On Windows 10 with 2 external monitor connected via miniDisplay port (same with HDMI output). Desktops are in extend mode.

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Answer Match 73.5%

Hi,
I have problem in my IE opening. When I try to open the IE new window or tab the screen of my pc get black & open command prompt for few seconds. & one more problem is in title it shows (with Google) Google - Fusion|Ace Enterprises. I have tried so many times to remove the Fusion|Ace Enterprises, but i couldnt get success. there is no any softeware is installed in my system isntead of that it is unable to remove.. Please help me.

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Answer Match 73.5%

I have used the SAP Front End interface for months and then I updated my graphics card with the latest drivers. All of the sudden, when SAP opens, it's just a black screen and I can't do anything with it. I've gone through and completely clean uninstalled the programs and reinstalled it a few times now and no improvement. Then I went and uninstalled the graphics card drivers and reinstalled them and still nothing. I don't know what else there is to do about this. If someone could please help me out with this problem, I would be very very appreciative. I can't seem to figure out what happened or how to fix it. Thank you!

A:SAP opens to a Black Window Screen

System restore would be the best option if you can.

~Lordbob

1 more replies
Answer Match 73.5%

Hello,

I can't get onto my computer at home. It loads up, shows the HP screen, then shows that windows didn't restart properly. No matter what I click on (including last good configuration) it goes to a black screen. Originally it went to a chkdsk screen and checked for errors, but once it completed and said it found errors, I've gotten the black screen ever since and can't get anywhere near the desktop. Just the windows xp loading screen, then nothing but a black screen. Oh, and safe mode won't work either. If I click safe mode, a page full of white script comes up and won't go any further. Now, I do have the option of doing a HP system recovery (either that or destructive recovery) from the blue screen that shows up first, but I'm really concerned about losing everything. It's not backed up, and even though it says during it's default recovery I won't lose data files, I'm still nervous about proceeding. So, any ideas on what I can do? I'm at a loss, and right now I'm not even home, I'm on a computer up at my campus. So if there's a large gap in reply, it's because I had to leave.

Urgent help needed,
Thank you
 

A:Black screen after loading window on xp.

It's not backed up, and even though it says during it's default recovery I won't lose data files, I'm still nervous about proceeding.Click to expand...

One option is to use a Linux Live CD as a rescue disk to copy your data to CD, USB flash drive, external drive, etc., before the "Recovery." My suggestion is Puppy Linux. It's about a 100 MB download, and will run completely in RAM, allowing you to use the CD drive to copy data to if desired.
 

3 more replies
Answer Match 72.66%

Hi I am a newbie so hope I am following forum rules!

I have last night and today got various blue screens and wondered if anyone would be able to shed any light on what they mean or what I may be can do to rectify the problem (if there is anything I can do).

below is the message I get when the computer restarts, I have also attached a winrar of the copy of the minidump file, which I hope I have done correctly.

Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 2057 Additional information about the problem: BCCode: d1 BCP1: 0000004F BCP2: 00000002 BCP3: 00000000 BCP4: 9318B7C4 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\020310-29920-01.dmp C:\Users\powerc\AppData\Local\Temp\WER-65458-0.sysdata.xml Read our privacy statement online: Windows 7 Privacy Highlights - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

I would really appreicate some help and thank you in advance for any advice given.

Carrie-anne

A:Window 7 Blue screen

Hello and welcome to SF

You have a mixture of two error codes in the dumps
0x9F BSOD Index
0xD1 BSOD Index

This is almost certainly a driver issue, most dumps are blaming the driver sys163u.sys, i would start with updating this driver, i believe this driver is related to a usb wireless stick

Also the driver rtnicxp.sys 31/03/08 is also quite old and could do with updating, this is a realtek networking driver

Post back your results and we can take this further if required

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Answer Match 72.66%

I frequently get a blue screen after upgrading to window 7 64bit.
Attached is the report that I did generate.
Could anyone please help me to look at that please.
Thanks a tons.

A:Window 7 Blue Screen

Hi -

Merry Christmas!

The bugcheck on the lone dump - 0xa - driver attempted to access pageable memory at a time it should not have (IRQL too high); probable cause listed as the NT Kernel.

If this is software issue, the offending driver is hiding from us under the expansive memory address range of NT - it called the driver.

My initial guess - your Razer USB Optical Mouse driver may be the cause. It's driver is too old - needs to be updated -
Code:

dadder.sys Thu Aug 02 05:33:03 2007 (46B1A4CF)

See if update is available.

Happy Holidays!

jcgriff2

.


Code:


Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [A:\D\!!_Kernel_Dumps\ikid_Windows7_12-25-09__jcgriff2__\!_Kernel\122509-58469-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols


Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02812000 PsLoadedModuleList = 0xfffff800`02a4fe50
Debug session time: Thu Dec 24 23:24:36.521 2009 (GMT-5)
System Uptime: 0 days 0:09:04.254
Loading Kernel Symbols
...............................................................
..... Read more

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Answer Match 72.66%

hello,
   I have a amd computer I built myself. Its Windows 7 x64. I have a AMD video card HD 7800 Series. I use two monitors. When I use the HDMI port (on the video card) the computer has a black screen with a movable mouse cursor after booting. I can attach the monitor to the HDMI port after I boot and it works but not if I attached before. If I disable the video driver it works. If I start in safe mode it works.
 
   I have a simular AMD build with a AMD 7700 card and does the same thing. I have tried reloading different drivers several times with no fix. Have you heard of such a problem.
 
   I forgot to mention that I have monitors in the DVI ports that have no problem.
 
Edit: both hdmi cables are connected to hdtv's not monitors.If I disconect the hdmi cable from the hdtv's the video to the other monitors connected
via dvi or vga will then perform normally.
 
 
http://speccy.piriform.com/results/jInF4RfKEoXA3lyfI3S6ez1

A:Window,s 7 x64,Amd driver,black screen with mouse

Have you checked in the BIOS to see if there are HDMI settings that you need to enable?  
 
You could try doing that on your monitors as well - sometimes the buttons on the monitor itself allow you to change the video output to them.  
 
Beyond that....try a new HDMI cable maybe?  
 
Ultimately, you may have to contact AMD - they may have a solution ready for you.  

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Answer Match 72.66%

hai.....my cmptr hv a blck screen b4 it start. i m starting to worry..help ...

A:black screen about 2min b4 window start

  
Quote: Originally Posted by max89


hai.....my cmptr hv a blck screen b4 it start. i m starting to worry..help ...



We need much, much more information. what computer, any error messages, what OS, etc

2 more replies
Answer Match 72.66%

When i am accessing taskbar and startup and open my computer top and sides its showing as black .

attached the images for reference

A:Startup and Window screen getting black taskbar also

Try invoking the "Windows" default theme in Personalization and reboot.

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Answer Match 72.66%

Hello
I am wondering if this is a video card issue?
While gaming in Ultima Online, at the corner of my gaming window in the direction that my character is moving, I get a grey or black area and the landscape slowly loads as I move towards it.

I have cable intenet and my ping to the game is about 13 ms (lowest) to 57 ms (highest) which is pretty good I think. So I dont think its my connection.

My video card is a Nvidia Geforce 4 MX440.

I've also been experiancing spotty lag here and there over the past two weeks. I have been playing Ultima Online on this PC and connection for well over a year and didnt have these issues.

I ran a virus scan, Adaware, Spybot S&D, and a defrag. I also opened my case and cleaned out any dust.

Help?

Thanks

 

A:getting black screen at corners of gaming window

6 more replies
Answer Match 72.66%

Hello,
I have a problem, I had window 7 and turn my vista computer into it and when I did it to my other computer something went wrong.
When I reboot it and then the Acer sceen is finish with the Press Delete and F12 etc, it takes me to a screen that is all black with a blinking underscore.
No I did not make a recovery disk and yes my window 7 disk does not work when I put it in.
Please some one help me, tell me what to do but beware I'm dum when it comes to computer terms so I beg you make it simple as possable T.T.

A:Black screen with a Blinking Underscore (Window 7)

Well I have had a blinking underscore problem with my vista at one point too. I removed all discs and USBs from my computer, rebooted it, and it went back to normal. Though at the time I wasn't installing windows 7 so your case may be a little different...

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Answer Match 71.82%

Hi
In a nutshell : After login I find a black screen instead of the desktop and an error message appears : "explorer.exe - error: the application was enable to start correctly (0xC0000022) ". The later another popup appears: there as a problem starting c/:windows/system32/WerConCpl.ddl" Access is denied".

In details:
When I turn on my computer, I reach the logon screen where i choose my account, type my password, windows logs in but instead of reaching my desktop, I find a black screen and a popup appears saying "explorer.exe - error: the application was enable to start correctly (0xC0000022). Click Ok to close the application". A bit later another popup appears saying :"there as a problem starting c/:windows/system32/WerConCpl.ddl" Access is denied".

Using Window Task Manager I can start some application (firefox, starcraft2, vlc, thunderbird,...) but I cant open a pdf file for example, nitropdf cant start, the same popup appears: "nitropdf : eror: the application was enable to start correctly (0xC0000022). Click Ok to close the application" . I cant open files, or softawre such as Deluged (torrent related). I would say any application that needs Windows Explorer to work wont start, whereas stand-alone application are able to work properly.

It all started long time ago,once upon a time, explorer.exe refused to start properly sometimes (same symptom as now: blacl scree... Read more

A:Windows starts on a black screen instead of desktop window

I think you're thinking of the DOS command chkdsk /f/r. It sounds like you've already run it.

Try this tutorial on how to run SFC /SCANNOW. Run it three times, rebooting between each time and see what happens:
SFC /SCANNOW Command - System File Checker

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Answer Match 71.82%

So here's how it all went down...
This morning when I open the device manager, I saw that the display adapter, Intel HD Graphics 4000 had a yellow exclamation mark on it. When I clicked it, it saids Window had stopped the device from working(code 43). I fixed this problem yesterday with no trouble. I knew the cause of it because I was installing third party themes and somehow the display adapter got the yellow exclamation point.

But this morning was different, I decided to restart my computer when I see the yellow exclamation point thinking it would go away. Oh, I was so wrong. When I restarted, the computer boots up with "Lenovo" and the loading symbol. Then a black screen appears for about a minute then the mouse appears. After a few minutes, a grey screen started flickering everyone 3 seconds or so. When I try to move the mouse, it moves and went back to the center every time the grey screen flickers. I'm fairly positive that this is only the display adapter problems and every other hardwares are working fine and their drivers are up to date. I've search the internet but no problems was like mine, only black screen. The closest I found was graphic card getting uninstalled accidentally.

I've tried going to safe mode with F8 but Window 10 is a nutjob and I can't get anywhere. All there is on the monitor is black screen, then grey flickers. I tried my best to stay calm when fixing the problems, but I'm slowly going to panic mode.

Thanks.

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Answer Match 71.82%

Window Vista on boot screen goes black with arrow.

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Answer Match 71.82%

My notebook starts acting like this (just black screen appears after window logo on startup) durning these days. Whenever this happens, i restart it and it asks me to choose Safe Mode, Safe Mode with command prompts, start window normally,etc. I choose start window normally . It was ok evey time i restart till yesterday. When i restart it as usual and choose "start windown normally" today, nth appears but just black screen after window logo. What's the problem(Hardware???Software??? Viruses????)? If i ve to choose Safe Mode, after choosing it wat should i do? Pls help me solve this problem. Thanks a million!
 

A:Solved: Black Screen appears after Window Xp logo &amp; can't do anything, help me pls!

7 more replies
Answer Match 71.82%

when i start my computer I get a black screen with a window and chinese characters in it. this time it said: PC control \ Protected_storage below is a link to a photo i could not upload it, it was to big

http://img408.imageshack.us/img408/5544/imga0769jm7.jpg
 

A:At startup I get a black screen with a window and chinese characters in it

xxdanielxx,
you've posted 166 posts here and you have provided no computer specs at all. Don't you think that it is time to do this?
 

2 more replies
Answer Match 71.82%

So here's how it all went down...
This morning when I open the device manager, I saw that the display adapter, Intel HD Graphics 4000 had a yellow exclamation mark on it. When I clicked it, it saids Window had stopped the device from working(code 43). I fixed this problem yesterday with no trouble. I knew the cause of it because I was installing third party themes and somehow the display adapter got the yellow exclamation point.

But this morning was different, I decided to restart my computer when I see the yellow exclamation point thinking it would go away. Oh, I was so wrong. When I restarted, the computer boots up with "Lenovo" and the loading symbol. Then a black screen appears for about a minute then the mouse appears. After a few minutes, a grey screen started flickering everyone 3 seconds or so. When I try to move the mouse, it moves and went back to the center every time the grey screen flickers. I'm fairly positive that this is only the display adapter problems and every other hardwares are working fine and their drivers are up to date. I've search the internet but no problems was like mine, only black screen. The closest I found was graphic card getting uninstalled accidentally.

I've tried going to safe mode with F8 but Window 10 is a nutjob and I can't get anywhere. All there is on the monitor is black screen, then grey flickers. I tried my best to stay calm when fixing the problems, but I'm slowly going to panic mode.

Thanks.

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Answer Match 71.82%

Hello all-
Purchased a Dell desktop with Win 8 on it through an employee purchase program. Also purchased MS Office and Photoshop Elements. When I received the computer it had no boot disc and none of the other add on software. Was instructed to call their support number that came with the unit and everything was installed via the internet except the OS and some other programs. So I have no boot disc.

OK, so I did an update to my McAfee software and I rebooted and logged on and now get the doomed black screen of death. Have a cursor. Can get to boot options (F12) or task manager but that's it. HELP please.

Thanks to all who can assist me.

A:Window 8 - Getting black screen after logon. No boot disc

Boot into safe mode to select a restore point prior to when the problem started.
http://www.dell.com/support/troubles...87&lid=4897614

5 more replies
Answer Match 71.82%

Hello crew, Here is my problem, after few BSOD, my computer cannot boot. I directly end up to black blank screen with blinking cursor. I cannot boot with F8 solution.... By pressing TAB on start i se that after HDD check there is not even a memory simple check anymore. With installation disk, even with no restore solution at all, i have been able to reach command prompt and runned FRST64, thanks to a previous topic, here is the result: Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 26-05-2015Ran by SYSTEM on MININT-BM73DIU on 27-05-2015 11:26:12Running from f:\Platform: WIN_7 Service Pack 1 (X64) OS Language: English (United States)Boot Mode: RecoveryATTENTION: Could not load system hive.Attention: System hive is missing. Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) ATTENTION: Software hive is missing. ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)  ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, it will be removed from the regi... Read more

A:Window 7 black blanc screen with blinking cursor

Hello Crew,
 
Look like i had just a not good connected sata cable, let me rescan again
 
cheers

Ok i finally be able to boot, but still weird things happeen, i am checking my ram now, here is the reports of FRST64, could you tell me if anymalware or problem is identified?

8 more replies
Answer Match 71.82%

Hello everyone,

I could really use some advise. I am not an expert when it comes to computers, so please forgive my lack of knowledge.
I have an acer laptop about 2 years old. Recently it was connected via HDMI (extended desktop) to a tv and I was syncing my phone using iTunes and my computer hung up, so I restarted it.
Now, once the computer starts it prompts me to login (windows login) and then I get the black screen of death with a cursor.
At first I could move the cursor, but now I can't move it. I tried to open task manager, but it appears the computer is extremely slow and barely responds and I have to restart again. Same goes for safe mode as well. The only thing that works is safe mode with command prompt. It allow me to type. So what I wanted to know was if there is any way for me to restore to a previous state from cmd prompt? Or at least if I can copy my important files from command prompt to an external drive or something. I have so many old family pics on my system that I cannot lose. Please help!!!!!!

A:Window 7 home premium (black screen of death)

Troubleshooting Windows 7 Failure to Boot
Try it, step by step.

4 more replies