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Changed password and now won't start

Q: Changed password and now won't start

Good Morning,

I've searched around but can't really find any details on this;

I girlfriend has a Dell desktop, running XP SP2 - It has no previous problems but was out of use for around 6 months and so she somehow forgot her password to log on.

To get around this I booted into Safe Mode and changed the password through the Administrator account which I've done a dozen times before without issues. I restarted and then got the error:

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

At which point it keeps rebooting itself - it will not start in safe mode and will not go back to the last good configuation (although I've rarely seen this work sucessfully anyway).

I'm hoping I can just do a repair of the registry files via the XP disc, however what sort of success rate am I looking at as there are files she really needs to get hold of.

Secondly, I took out the hard drive (XP SP2) of an older system I have at home in the hope of making this the master drive and slaving the corrupt drive and try to pull the required files this way, I've obviously changed the boot sequence to boot from this new drive - I get the the XP loading bar screen, where it just restarts itself again.
I've tried all the combinations of running just this drive, but with the same results - just seems a little odd that I wouldn't boot from a completely different drive (this drive is known to be working correctly).

Both drives are SATA interface. But I couldn't tell you the rest of the spec of the machine.

I have found this article which seems to relate to my problem which seems my best option - I was just wondering if you guys have any information or advice to add regarding such a problem.

Thank you.

A: Changed password and now won't start

The Microsoft option is the easiest as long as you have an XP CD.

3 more replies
Answer Match 63.84%

A few months ago i sold my old gateway computer to my aunt and cousin.

Anyways i loaded what i though was enough security and told them not to do anything dumb sat them down showed them how to use the anti-virus software, adaware, spybot blah blah..

I get a call about a week ago from my aunt saying she can't log onto her computer. i ask why? she tells me as soon as she turns it on it asks her for a password (this is before windows or anything loads up, right after the gateway symbol comes up and the press F10 for blah blah which you can't do anyways)
She must have downloaded a virus that tracked her keystrokes or something cause then she told me for about a month she was having problems with all of her passwords being changed and all this stuff i told her she definitely screwed herself over by not telling me the before it got to bad.

I tried to wipe out XP and reinstall but it will not let me boot from an XP CD or floppy disk... no matter what i try to do that stupid password login thing comes up and after two try of typing stuff in a weird smiley face pops up and then you have to restart.

Is there any hope for this computer? what steps or tools do i need to revive this PC if any or is it just a total loss and should i just tell them to throw it away and look for a new one for them
Cliff notes--- Old gateway pc was violently infected with a virus and now i can't even get into windows because it prompts for a an administrator password that i have no ... Read more

A:Computer Seriously Hijacked!! Every Password has changed!! Can't even start it now!

7 more replies
Answer Match 54.18%

We have a remote user using windows 7 pro 32 bit and  cisco vpn on his laptop.
The remote user is prompted to change his password while he is connected to the domain during the vpn session.  He follows the prompts to the change the password.
When he performs the following Ctlr+Alt+Del, selects lock, and now tries to unlocks the laptop with the new password he  receives the message of 
?The trust relationship  between this workstation and the primary domain failed?
In order to get into the laptop   the remote user restarts the laptop and uses the old password with his domain username.
Even though he is vpn into the network  the remote user  is unable to gain access to any network resources since domain password was changed.
VPN password and domain password are different.  The Cisco VPN username/password account is keep on the ASA.  The domain username/password is keep on a Microsoft server. 

Does anybody know how to get the changed domain password onto the laptop while VPN?

Thank YOU!

More replies
Answer Match 53.34%

Hi friends,

I have changed the password my HP Notebook,after that i shudowned my notebook.But when i am trying to enter the password system not considering the password.Also i entered the old passwod till system not allowing..its giving incorrect password.And it is the only account on the computer. I do not have a reset disk.I cannot use that computer at all. What is the easiest way I can solve this issue?


A:I had changed my password,unable to log in ...No password reset disk..

You may Want to read this Tutorial about Resetting A user account Password Made by Our Wonderful Brink

Reset User Account Password
I think you Should Follow Method 4 If that fails Follow Method 3

Hope This Helps,

3 more replies
Answer Match 52.5%

I have an end user who is getting a Password Change notification balloon but she has already change her password a week ago. Do you know why it would remind her even though she has already change her password. We have it set for a 90 day period.

PC is running Win 7 Enterprise and is joined to the domain.

More replies
Answer Match 49.14%

Whenever I try to boot my computer up it is asking for a password and I really don't know what the startup password is. This is really frustrating. Can anybody tell me how to get rid off this startup password window. I have not any windows disc and I am
using Windows 7. 

More replies
Answer Match 48.3%

Last night did some browsing and as usual left the laptop running. Long time ago I changed power settings so it doesn't lock after a period of non use or if lid closed. When I woke up found it was in a lock screen. Assumed some Windows update caused it to reboot so tried to log in. To my surprise it doesn't accept the password I have been using since i bought it 6 months ago. It returns a message "Password is incorrect. Try again".

I am 100% sure of the password and that I didn't change it. Have not been in the user settings since I set it up after purchase.

Does anyone know what happened and how to fix this?

A:Password changed by itself?

Hi there. Welcome to 8 Forums.

Is the caps lock on?

5 more replies
Answer Match 48.3%

I have 2 PC's. Both run Windows 10. Both had different passwords. Somehow, the password on the one PC was changed to match the password on the other PC. Now they both have the same password. I never changed anything, and no one else has access to either PC. Anybody have any idea what might have happened? Thanks!

More replies
Answer Match 48.3%

hi can anybody help me here a while ago with my friend southern comfort i changed the password on my desktop pc now i cant sign into it, neither can i remember the changed password. can anybody help me out here without surgesting a re boot of windows. please

A:xp changed password

From the site rules:

Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided


2 more replies
Answer Match 48.3%

fired co-worker changed password on work computer - can't locate them to get new password - how can i get the new changed password -

A:getting password that was changed

We can not help you with bypassing a password according to our forum rules. This thead is closed.


Originally Posted by Rules

We will not provide any user with information about the location of websites that assist with the following activities

software pirating


password cracking

keystroke recording software

We will also not offer advice, assistance or instruction with regard to any of the above activities, illegal or otherwise.

1 more replies
Answer Match 47.88%

please help me....... my daughter changed the password on my laptop & she cant remember what she changed it to???
It is Windows Vista if that helps -

A:my daughter changed my password....

Hi nadine, not something that can we can help you with as it's against forum rules.

"Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed".

2 more replies
Answer Match 47.88%

I have a Gateway computer and i use Windows Vista. I brokemy charger and didnt get a new one for about 4-5 months. When i did get a new charger it said that my password had been changed! the password hint that my laptop is giving me is all your other passwords + ? = your new password. What do i do? I tried to change it from the guest account on my laptop but since it is not an administer it cant do anything and it wontlet me change the guest account to an administer.

A:My Laptop Changed My password!

Content removed by moderator. Please do not post such instructions in the future as they are in violation of the forum rules

2 more replies
Answer Match 47.88%

On certain websites (such as this one) I have enabled IE's ability to remember a password. The problem is, I regularly change my passwords. How do I change the saved password that is stored in IE? I have deleted all history and cookies but that doesn't seem to help. Running IE 6 with WinXP Pro.



A:Saved password has changed!

7 more replies
Answer Match 47.88%

My friend has an EMachine with Windows XP/Home Edition. Somehow, her password for XP has been changed. We have tried all combinations of her password with no success. Is there a way to open XP without the password or find out what the new password is without having to reinstall XP?

A:Solved: Changed XP password

Please read the rules about passwords.

1 more replies
Answer Match 47.88%

something happened at work that i do not understand. I think there is something I am not doing right. I changed all the administrative user name from ITSupport to admin and the password from admincome to admingive. I did the change from control panel===> User. after restarting all the mapped drive disconnected and I had re map them back. unfortunately for me when I entered the new user and password it was not connecting. I tried user name Administrator and password admincome and that worked.

can someone tell me what I did wrong and the correct way to have done it. I don't understand why the old password still works

More replies
Answer Match 47.88%

Hello, Can someone please tell me what's the meaning of this message I got it on facebook " you password was changed from either this computer or another one on the same network you're currently using" so does that mean that someone at home changed it or elsewhere?
Thanks in advance I'd really appreciate your help

A:F.B. Password was changed on the same network!!

From what they stated it sounds as if someone changed your password from either a) your computer another computer in your house c) a computer that has access to your home network through your wireless connection / router.

2 more replies
Answer Match 47.88%

My yahoo passwrod was changed, not by me.

And I got an email to my alternative email saying it has been changed, but not what the new password is.

And to get a password sent from yahoo they require postal (zip) code & birth date. Well I've moved once, and don't remember what birth date I filled it. I avoid as much personal info on the net as possible.

Any idea's how to get it my password back??

A:Yahoo password was changed, but not by me

8 more replies
Answer Match 47.88%

Hi... When I logged onto my XP this morning and attemped to dial up, I was told that my user name and password were incorrect, When I went into connections to check it it was 16 characters long. My password is only 5. I tried repeatedly to change it but it just changes back so I can't dial up. I've run all the usual spyware programs as well as checking the hijack log. There's nothing new or unusual. Does anyone know what might be causing this or what I can try ? Thanks !

A:Dialup Password Changed

The 16 letter password thing is nothing to worry about, this is simply a security measure in XP designed to make ti harder for someone to guess your password.

As for the error, this can be caused by a few things, but is usually a corruption in the connection. You should try making a new connection by going to Network Connection and clicking on Make a new connection (although you will need to know your ISPs telephone number)

If that doesnt work you can try a hyperterminal test to find where the problem is, this site will explain how. The site gives two methods, connecting through the modem (using hyperterminal to dial a POP number) and through the Comm port (using ATI commands). The using ATI commands shows how to start off the process, but ends there, to finish it off, type in


press enter and type

atdy(then your ISPs POP number)

press enter, you will then ne asked for your username, type it in an press enter, and then do the same for the passowrd (do not be worried if the password does not appear as you type it)

If the connection works on the first past (connecting with the POP number) then the problem is within windows. If it doesnt work, but the AT commands do the modem needs to be reinstalled. If both fail then you should contact your ISP

3 more replies
Answer Match 47.88%

Gooday All.I don't know if my search skills suck or what but haven't seen an answer to my difficulty anywhere yet.I don't change my passwords often but figured it was about time to do the rounds and change them. I use the same password on all my computers and when I change one I change them all to the same p/w.Right now I am using Linux distro (Kubuntu) to ask for help here.I find that the change to the admin password on my Win7 drive is not happy with the new password. I went around and did them all at he same time. I can access every other OS on every drive with my new password but Win7 wont let me in. I have 3 of my daughters personal log ins and a guest log in as well as my own on win7 . I am the only admin user on the machine. Long story short, is there a fix for this or do I put a live Linux on the box and remove all my data, photos etc on to another drive and then re-install my win7. Basically stuffed here, any help most appreciated. The Win7 disc is a genuine, legit paid for copy and other than this difficulty I don't have any problems with it.

A:Changed password problem

Hi wavemaker,If you still remember your old Admin password you can use system restore to return to a point when that password worked. though the instructions above require a Windows disk, I would guess most users could perform the same task by booting to the pre-installed recovery console.Tip: I always create a second "Emergency" Admin account on all systems I manage just in case of situations like yours.

4 more replies
Answer Match 47.88%

Need help trying to identify a problem with my I.S.P. logon. I keep having my logon details changed thereby generating an invalid password message. I have contacted BT (my I.S.P) and had my details reset but the problem recurred 2 days later. I suspect I have something lurking in the background. Any advice appreciated.

Hijack This log attached.

A:password and username being changed

I posted this here for easier viewing.

Hope I don't get in trouble for going out of my way to make this easier for people to help this guy.

Logfile of HijackThis v1.99.1
Scan saved at 15:03:02, on 06/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\ewido anti-malware\ewidoctrl.exe
c:\program files\\agent\mcdetect.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\Program Files\\VSO\oasclnt.exe
C:\Program Files\\VSO\mcvsshld.exe
C:\WIN... Read more

3 more replies
Answer Match 47.88%

I would like to change the network password that exists. How do I do this?

A:Can the network password be changed

the password located on the server? only the network admin can do this.

4 more replies
Answer Match 47.88%

Hi there.
Firstly, I am not asking how to hack, or any secret backdoors, or ways into peoples computers.
Basically, my friend let some mates at school borrow her laptop while we sat an exam. She came back and they were acting normal etc.
She turned the laptop off. Rebooted it later in the day and they changed her password. They say they can not remember what to, which means they can - but are not willing to tell us.

Is there anyway to get into the laptop and change the p/w back etc?


A:Someone changed the password, how do I find out what it is?

Boot in safe mode by pressing F8 before the windows loading screen comes up, log in as administrator - either no Password or she set it when she got the laptop. In administrator go into users and select delete password on the account, then give it a new one.

1 more replies
Answer Match 47.88%

My son's runscape password was changed, so I'd like to be sure I don't have a keystroke logger on my PC. I ran Hijackthis:
Logfile of HijackThis v1.98.0
Scan saved at 7:37:55 PM, on 7/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Commo... Read more

A:Runescape password changed

8 more replies
Answer Match 47.88%

i tried using the internet on my ipod but my wifii network wasnt connected so i went to my wifi settings on my ipod and the network name and password were changed. i tried resetting my router but nothing happened and i still cant get wifi on my ipod. what do i do?

A:network name and password changed by its self

make and model of the router -what else is connected to the router ?

1 more replies
Answer Match 47.88%


When I try to log in to World of Warcraft last night April 19 2008, I found out my passwords from two account have been changed. All items from the characters in these accounts are sold completely. I am positive nobody else besides me knows my account information and I have been using this laptop to play for more than 3 months. FYI, My last log in was last Thursday, April 17 around midnight.
I used Avast to find some Trojans after but I am still unsure about the security of my laptop. I would like to know if my laptop is clean now and I would also want to know how I got these harmful program from so I may prevent them from the future.

Here is the log:

Deckard's System Scanner v20071014.68
Run by Brian on 2008-04-20 16:40:24
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
53: 2008-04-20 23:40:32 UTC - RP337 - Deckard's System Scanner Restore Point
52: 2008-04-20 20:59:15 UTC - RP336 - System Checkpoint
51: 2008-04-19 16:27:12 UTC - RP335 - System Checkpoint
50: 2008-04-17 03:13:33 UTC - RP334 - System Checkpoint
49: 2008-04-16 00:25:43 UTC - RP333 - System Checkpoint

-- First Restore Point --
1: 2008-01-26 04:48:53 UTC - RP285 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.... Read more

More replies
Answer Match 47.88%

I am into this programXXXXXXX

Today I received an email from admin stating that I have sucessfully changed my password with IP xxxxxx.

True, I never request any changes.
I tried to login using old password, can not login. Tried the new password shown in the email, also can not login.

Many members are facing this problem.

Can any one help !!!


A:password changed by 3rd party

Are you sure this website can be trusted? I am not sure about what it is as i am only 13! Haha.

4 more replies
Answer Match 47.88%

My little brother was playing with command prompt and it changed the password now I can't access my administrator account and my guest account that I'm on has no administrator privileges like installing or opening admin programs or running them as administrator.Can some one help me I need a free way to fix it if at all possible.

A:Admin password changed and don't know it.

Check the site rules. We can not help with passwords.

1 more replies
Answer Match 47.88%

i have a dell laptop.  i believe i got a virus because my screen name has changed and my password does not work?   I have windows 8.1    is their a program i can install and  use with a cd or a flashdrive that will get past this?

A:Virus Changed my password!

hhmmmmm?  7 views and no reply.  This website is just filled with help!  lol

1 more replies
Answer Match 47.88%

Does anyone know how to stop Win7 bugging me that the password needs to be changed every ??? days/weeks/months ?

I've had these some times, even when I don't have a password assigned for the admin account, it still shows me "Your password is about to expire and needs to be reset" every so often...

A:Password needs to be changed message

Hello Vermaele, and welcome to Seven Forums.

This can help show you how to stop password expiration in Windows 7 as well.

Password Expiration in Vista - Vista Forums

Hope this helps,

2 more replies
Answer Match 47.88%

okay so i decided to change my windows password, i changed it, and then i logged ot to make sure it worked, but it didn't let me log back in, neither the original or the new password work, and i could not hve mistyped the new one twice when i changed it :S

what can i do?

A:windows 7 changed its own password

okay so i decided to change my windows password, i changed it, and then i logged ot to make sure it worked, but it didn't let me log back in, neither the original or the new password work, and i could not hve mistyped the new one twice when i changed it :S

what can i do?

9 more replies
Answer Match 47.04%

Hi, so here's what happened. Was going out of town for the week and having a friend house sit so I decided to change my login password and left my computer off the whole time I was gone. It's a pretty simple password that I would not forget. So I get back and boot up my pc and login typing in my new password and it worked fine. Next day I notice windows is about to install some updates and I think nothing of it. When I come back I see it restarted and now I can't login. I've tried both my old and new password and nothing seems to work. I don't have a windows vista disk because it already came installed. I don't have a password recovery disk either. I'm the only user account on my pc and it's admin. Really at a loss of what to do....

A:Windows update changed my password?

Welcome to BC.
Unfortunately there is a forum rule which states "No subject matter will be allowed whose purpose is to defeat existing copyright or security measures."
Because of this I can't help you with information which would help you resolve this issue.  But it can be done, and Google is your friend.  

1 more replies
Answer Match 47.04%


I have linked my Windows 10 app store to a BT provided email address. After rebooting it has asked me to login. It has changed my local account from my name to my BT email address and asking for a password. This is not my normal password and has seemed to link my BT account within the Microsoft environment and assigned it a password. I now cannot log in to my PC. Any Ideas anyone? I have spoken to Microsoft about 15 times and just keep getting passed around. I have tried resetting the password via Microsoft but it fails every time. Any way i can switch to log in locally via my old password?


A:Local Account Password changed

Hello and welcome to Ten Forums

I'm guessing you do not have a recovery disk and backup of your system or any restore points set because that would be the easiest way to get back to where you were.

I suggest you boot into safe mode from where you can create a new local account. Next time you login you can choose that local account and then copy over the files that you need from your old account that has got messed up. Once you have everything back you can then delete the original account.

Some tutorials that will help you through the process:

Boot to advanced startup options (use option 2 from the power icon on the Login page)

Boot into safe mode
Add a new user account
- make sure it is a local account

Re-start and you should be able to login to this new user account. Your personal files will still be associated with your previous account but you can copy them from the C:\users\other username

Once you have got your new account to your liking you can delete the old one which got semi-converted to a Microsoft account - see here
Hope this all works out for you.

0 more replies
Answer Match 47.04%

hi.i didnt have the password turned on.after restarting computer it asks password and i dont know it cant login.please help

A:My admin password changed itself windows 7

Quote: Originally Posted by owe123

hi.i didnt have the password turned on.after restarting computer it asks password and i dont know it cant login.please help

Hi Owe123, Welcome to SF,

You could try to reset you password. This tutorial should help you

Reset User Account Password - Vista Forums

Hope this helps

9 more replies
Answer Match 47.04%

On my home network, I have my desktop, my HTPC (wired) and my wife's laptop (Wifi). The desktop and HTPC are bth running Win 8 pro. The laptop is running Win 7. All are 64 it.

Invariably I try to log onto my HTPC from my desktop and it says that I am unable to access the files. I then open up network and sharing center to check on the network password only to find that is has changed itself somehow. Even after I reset the password on both the HTPC and the desktop. I still cannot access my shared files on the HTPC from the desktop. The only way to share files is to get them from the HTPC which for some reason lets me access my desktop files.

The laptop is not really an issue. ONce I enter the new password I can access files on the desktop and print no problem. I guess the 2 issues are...

1) the random changing of the network password
2) the inability to access networked files FROM the desktop. The reverse seems to work flawlessly.....

Thanks in advance for any insights...

A:lost/changed network password

I'm not sure how the password can change by itself but if you are having access problems between those machines it may work better if you set up a Homegroup and join that Homegroup from all other machines.

Homegroup - Create in Windows 8

3 more replies
Answer Match 47.04%

Coming from XP, I am trying to get oriented to Win8. What has me confused is how to control the passwords of Users.

I am the Administrator and some time ago I created a User without Admin privileges. Unfortunately I did not write down the PW, however, as Admin, I do not see a way to change the password (as Admins could under XP).

What are my options besides deleting the user (it is actually for me)?


A:Can a User's password be changed by the Administrator

Hello Todd,

An administrator will be able to change any other local account's password on the computer.

Local Account Password - Change or Remove in Windows 8

The password of a Microsoft account can only be changed by the account's owner though.

Microsoft Account Password - Change or Reset in Windows 8

If you like, could also just delete the Microsoft account on your PC, but this doesn't close the account online. That would have to be manually done.
User Account - Delete - Windows 7 Help Forums

Microsoft Account - Close
Hope this helps,

5 more replies
Answer Match 47.04%

I restarted my computer because it was acting slow and funny. when i tried to log in to my account the password didnt work anymore. i ended up just rebooting my whole computer. seems to work fine now. however anyone know why this happened? is this some sort of spyware or virus?

A:windows admin password changed

Post exact onscreen error message, please.


4 more replies
Answer Match 47.04%

To whom it may concern,

I'm running windows xp home edition. I don't know what happened exactly but for whatever reason, the computer simply restarted itself for no apparent reason and then it wouldn't boot the operating system correctly so I tried to get into safe mode to try and diagnose the problem. I checked the bios to see if any error messages or a log had been recorded but found nothing. When I finally got it to go into safe mode, My user name was gone and it just said "Guest" and wanted a password to log on. I am the only user of my computer and was the administrator until this happened. Even when I tried to log on as the administrator, it still wanted a password. I tried no password, along with any previous passwords i have used in the past. I had it set so that I was the only user profile to choose from and needed my password to log onto windows. I didn't know about a password reset disk until I started searching for answers to this problem online. I have tried anything and everything I can think of. I'm not all that familiar with these kind of problems. Im an relatively new to computers so the extent of my abilities and knowledge are limited. Please if anyone can help Id be forever grateful. Thanks for any advise or help you could offer!

A:Windows changed my logon password?

So the only user you see on the Welcome Screen is guest whether you are in safe mode or normal mode. Were you screwing around with the registry or TweakUI before the computer rebooted.

1 more replies
Answer Match 47.04%

Tried to log on to a shared computer this morning using the password I've used for a while. Got the message "invalid password or user name." Didn't have caps locked; rebooted. . .tried the usual. Figured I would change the password. . .no such luck. I put in the old password, typed in the new password twice, and got a similar message--neither the old or new password could be used. Was able to get over to the kids' side of the computer and log on. Hmmm.
I'm guessing I've picked up some malware. I routinely run HitMan Pro and McAfee Security. I catch a lot with HitMan Pro. The funny thing is, in the last couple of weeks, I've gotten two or three "notices" (can't figure out where they are coming from) that some malicious software was detected, along with the "offer" to "risk it this time". . .or purchase a different level of malware protection. The offer appeared to be from McAfee--but may have been fake, of course. Still, I can't help but think of the phrase, "Create the problem, then offer the solution."
In any case, I'd like to fix this without purchasing yet more software to scan for yet more problems, viruses, etc.
Any advice?

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Answer Match 47.04%

I think I have a virus and now I can't do anything. I can't boot the computer at all. Not normally, or in any safe mode or last known good configuration. I get BSOD every time.

And I can't reinstall because the boot sequence does not recognize the CD/ROM drive. Last time I reinstalled I was sure NOT to put an admin password in. But it say setup is locked and needs a password.

I have a Dell running Windows XP

Any help is appreciated.

A:Have a virus and I think it changed admin password.

I solved the problem thanks to other posts on this forum. Thanks very much.

Mark as solved.

1 more replies
Answer Match 47.04%

Hello, My name is Sycokitty95

A year ago my computer somehow contracted a Keylogger.rbot. I was able to remove the keylogger fine. I had thought everything was fine after i got my Steam account(s) and Runescape account back. Now, it seems that the keylogger embedded a second part in the recover partition. What i mean is my Gateway computer came with a .ISO already installed on a separate hard-drive. Now, after i got my computer reinstalled. (i like to call it CLEANSED) I thought everything was fine until one I tryed to log into my router to forward some HL2 Server Ports for Counter-Strike and stuff. I noticed that it wouldn't let me in! I didn't think anything of it so i reset the router back to factory settings and logged in with admin account, reset password and forwarded ports. Well then the next i went to log in again to make a password for my WiFi and the password had been changed again! So now i did a full scan with avast,spyware-doctor,panda cloud, and nothing showed.... I am SO confused and i just want my computer back to normal. I have already re-installed windows twice and no luck.

<----------------------------------HIJACKTHIS LOG BELOW------------------------------>

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:59:23 PM, on 7/22/2010
P... Read more

A:Router Password Changed 5 times


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Answer Match 47.04%


I was looking for a software online and to download it the installer asked me to download a bunch of other software some of them were, tool-bars, DNS changer etc now I did unchecked those items and then clicked on download but soon I realised my mistake and cancelled it but it still all those softwares got installed in my system and this is a company provided laptop so I do not have the admin rights although i knew the admin username but now it does not work and i am unable to remove or install any program since everytime it asks to provide with the admin username n password which i guess now are changed.

P.S. I read some where it must have something to do with the DNS changer.

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Answer Match 47.04%

  Well this just takes the cake.  I was always unhappy with Microsoft for linking my computer password, to my Microsoft account.  Now here we go.  I changed my password with Hotmail.  Now I cannot sign in to my computer in my administrator account. (I'm using Win 8.1) I think I changed it yesterday.  I put it in sleep mode, and today I restarted it, then found out I couldn't sign in, because it wouldn't take my new password.  I know that password is right, because I can use it on the email just fine.  I have a very long, and difficult password for Hotmail, and this is one reason I hate that they are linked.  I destroyed the old password, after using the new one, and it worked.  I guess the Windows 8.1 wants the older password.  Why is it not taking my new password?  If I have to start all over, I'm gonna be furious.  Any help would be greatly appreciated.

A:changed microsoft password, now I can't log in to computer

Hi kelkay Before doing anything, try the old password and see if it works. If it doesn't, I suggest you to follow the instructions below in order to recover your password, or even change it once again. on Reset your password and select the second option, which is that you know your password, but cannot connect and then go from there. Let me know how it goes.

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Answer Match 47.04%

I Think A Type Virus or Spyware Changed My Account Password Is it possible for a virus or spyware change the account password on my computer. If so, how come I change it back inorder to be able to get on my computer. I keep typing in my password and its not working. Either someone is playing a trick on me or something has changed my password. I can't get passed the account sign on screen. I called Compaq and got through all the security stuff, like name, address, and phone number and registration number, because I have a presario desktop computer, but they said it would cost 99 dollars to get tech support on my computer. I thought that was ridiculous, so hook up. Someone please help me. I need to find out how to change a password back after being changed by a virus or spyware. Thanks So Much.

A:I think a spyware changed my account password.

ryanhart7 said:

I Think A Type Virus or Spyware Changed My Account Password Is it possible for a virus or spyware change the account password on my computer. If so, how come I change it back inorder to be able to get on my computer. I keep typing in my password and its not working. Either someone is playing a trick on me or something has changed my password. I can't get passed the account sign on screen. I called Compaq and got through all the security stuff, like name, address, and phone number and registration number, because I have a presario desktop computer, but they said it would cost 99 dollars to get tech support on my computer. I thought that was ridiculous, so hook up. Someone please help me. I need to find out how to change a password back after being changed by a virus or spyware. Thanks So Much.
RyanHartClick to expand...

Welcome to the forums. Its rare that we see passwords changed by these malware. If you search the internet, you will find ways to try to change the password. I found you a link for info about it, but there are many hits for this problem. I have ERD Commander, a disk that you buy and it has a password program that resets it. Its more expensive than your phone call however.

helpful info here...doc

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Answer Match 47.04%

I have a windows 7 HP G42 and the password automatically changed and even in safe mode I can't access the administrator log on even when trying to do system restore it asks for password.

A:virus changed windows password

We can not help any one here in TSF regarding passwords of any kind. If you believe a virus changed your password you best best would be to back up all inportant data using Linux Ubuntu.

Download Ubuntu Live CD ISO image and burn the ISO image to a cd using Imgburn (how to burn an ISO image using Imgburn). With the newly burned cd boot with it then select "Try Ubuntu" not "Install Ubuntu" access the Windows partition or what ever partition or hdd you which to backup files from by going to the panel on top, select "Go" click on "Computer". Select the partition, or Hard drive then directories, and files you wish to back up, Backup the files to DVD, an external hard drive or thumb drive(s).

Then reinstall Windows (Clean Install). Other than that we can not help you with any password Rules
Thread Closed.

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Answer Match 47.04%

So I changed my network password this morning and when I tried to connect to the network, it said windows cannot connect to the wireless network. Then I looked online and they said to remove the network and then let the laptop detect it and it will be okay. When I did that, it asks for network authentication and a username and password which I can't figure out what to put on. I tried my account password and username but it doesn't work and it goes back to entering my network password saying "key mismatch". Then if I add the network manually again, it has the problem with "windows cannot connect to the wireless network" issue again! It's an endless circle :( HELP PLEASE! I've been trying to figure this out for the last 4 hours.

A:I changed my network password and now it's not working

Hi and welcome to TSF did you use a cable and connect to the router and look in the network configuration page for what you have put in there.

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Answer Match 47.04%

I have kind of the same problem. I am the admin of our home computer and I changed my password last week....well now it is not working? I SWEAR that I know what it is but it is not working. I've tried everything......I'm not a computer person so I have NO IDEA what to do. I can't get into my account and I am the only admin on our home computer. Please someone help me?? Oh and I need a play by play cuz I am NOT computer literate.

A:I changed my password last week....well now it is not working

Hello Nrevoal, and welcome to Vista Forums.

If you remember what your password was before this one, then you could use METHOD FOUR in the tutorial below to do a system restore using a restore point dated when you were using the old password.

Reset User Account Password

If not, then you could use METHOD THREE or METHOD FIVE to reset it.

Hope this helps,

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Answer Match 47.04%

I've only one username in my pc and that's Administrator. My Pc was working fine (With Windows XP sp2) till last night. The next day when I swtiched on my pc it asks for the password. I put the password which I used to logon but it denies me to logon saying that it is incorrect. I don't know whats wrong but might be malware. I need help.thnxs .

A:Admin Password Changed Automatically

Try logging into Safe Mode and changing the password for your user account there.

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Answer Match 47.04%

k, i have a problem and i am assuming my computer was hacked in some way, but not sure......everytime i shut down my computer, i go to restart it later in the day and it will bring up my windows xp screen and then have the window come up for my admin name and to enter a password.......i try to enter it, and it tells me "did you forget your password".....obviously because its the administrator password, it wont let me change it ...... when i unplug my cable modem, and restart the computer, it will boot up fine, without going to that window ......

any help any of you can give would be great...i just know it must be something to do with either a hacking attempt or something worse (gulp)....just totally not computer savvy and really really going nuts trying to figure it out

thanks!! oh, and there is a hijack this log attached so you can take a look, maybe you can figure it out from there?

Logfile of HijackThis v1.99.1
Scan saved at 9:21:45 AM, on 10/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Fi... Read more

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Answer Match 47.04%

Only one of my emails started sending out spam emails this morning at about 11am pst and has continued to do so until the time of this post.  I have changed the password on the email account to no avail. 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16635  BrowserJavaVersion: 10.25.2
Run by CAM at 17:01:29 on 2013-07-25
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6030.2400 [GMT -7:00]
AV: avast! Internet Security *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Internet Security *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: avast! Internet Security *Enabled* {131692B0-0864-D491-4E21-3A3A1D8BBB47}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\AVA... Read more

A:Malware Emails Being Sent out even after password being changed

Hi there,my name is Marius and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.    Scan with Gmer rootkit scannerPlease download Gmer from here by clicking on the "Download EXE" Button.Double click on the randomly named GMER.exe. If asked to allow gmer.sys driver to load, please consent.If it gives you a warning about rootkit activity and asks... Read more

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Answer Match 47.04%

win 2000 professional acting as a server tp two clients one win 98 one win nt4.
There were all logging on no problems.
Then the win 2000 pc had a virus symantec said four cleaned three quarantined .
said irc trojan, also noted programe "codebase" was generating porn link email into vpop the mail server on this pc.
booted to dos disk and deleted codebase.
but at no stage however I set new, change password give addmin permittions ans still the two clients can't login to the win 2000 pro machine.
have shared c and d as new shares ticked password never expires done everthing I can see in the book but to no evail.
The tcp ip network is no problem all can be seen in net neighborhood the other two can use each others share but as soon as the click on the win 2000 machine the nt4 says no permittions and the win 98 asks for a password.

A:irc or codebase has changed all user password

I am by no means a knowlegable person when it comes to this prob you have, but when i get into probs on my winxp pro pc i do a system restore and it usually fixes the prob's.

However i am not to sure if that would include a virus based prob?
Does win 2000 have a system restore option as winxp has?

Maybe someone like rollin or steam can advise if the virus would persist if you done a system restore. I suspect it would if as you say more than one pc has been infected, (can all pc's be restored to the same date as to eliminate this prob) i would be interested to find out the answer from the experts regarding this.

hope this helps

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Answer Match 47.04%

I changed my password on Friday and now I'm locked out. What are my options. This is my work computer and I can't do anything.

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Answer Match 47.04%

It says my password is incorrect

A:Cannot login to windows 7. I have not changed the password

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Answer Match 46.62%

I got rid of 4 viruses and deleted about 20 that were in the quarantine, restarted computer and now my main password has changed somehow and I can't login. I can login to the secondary account that doesn't have administrator rights. I don't have a "lost password recovery disc" . I can't run DDS because I'm on the account that doesn't have administrator rights. I can't run GMR because I have a 64bit os.

Computer Specs:
Windows 7 sp1
Dell Inspiron 1545
Processor: Pentium(R) Dual-Core CPU T4400
2.2GHz 2.20GHz
64bit os

Any help is appreciated!

Thanks in advance

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:27:31 AM, on 3/1/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\mswinext.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Pro... Read more

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Answer Match 46.62%

OK, I started my computer this morning and my system font apparently changed somehow. I was loading new fonts last night before I shut down. Now upon startup everything is in something like wingdings but different. All of the characters are something else, so I cannot type in my password in startup. What can i do now, since I cannot get into windows to change my password.
I tried the double cntl-alt-del at startup. That brought me to the startup screen with recognizable characters, but my password did not open windows.


A:font changed on startup cannot type password

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Answer Match 46.62%

Yikes! I went to yesterday and changed my password. Went back to Outlook Express where I have several email accounts and I found that the one Hotmail account that had the new password wasn't able to send/receive messages. I thought this was probably due to the new password so I attempted to change the p/w within Outlook Express. That didn't work - I know very little about Outlook Express, I generally don't fool with Identities or passwords but now I've messed it up. Any ideas on how to repair this?

Here's what I see:

I click Outlook Express
An "Identities Login" window pops up
There are 5 identities showing, one is highlighted, I think this is the one that has the new p/w
I click Manage Identities> same 5 Identities I saw previously. I highlight the one that I belive has the new p/w (it's hard to tell b/c there are 3 that have very similar names) then I click"Properties"
I get a "Confirm P/W" window
I enter the new p/w I had used in but I get a msg that says "P/W you typed is incorrect"

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Answer Match 46.62%

windows 10 did an automatic update last night. When I booted up this morning, my pc would not recognize my password. tried to no avail. What is going on?

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Answer Match 46.62%

Alright, so I wanted to connect my Nintendo Ds to my wifi, and in order to do that I needed to find the WEP key. So I looked online and came across another forum where people were asking how to also find it for their Nintendos. I found out how to locate it, or generate it, I connected to it and now it works fine. ...Except in doing so I guess apparently I changed the password??? And now I guess I'm supposed to use that key to connect to the Internet. I have two laptops which are connected wirelessly to my computer which is plugged into the main router. I also have an iPod touch, which I am using to write on this from. It was pretty easy to connect my iPod back to the Internet, all I did was type in the new for the laptops.... I am completely lost on what to do. They are both Thinkpad windows vista. And the router is Linksys. When I go to connect to a network, it says the settings saved on this computer do not match the requirements of the network. .....So I don't really know how to change the settings I right clicked to go to properties and tried to change the network key to the new WEP key under WPA Personal. I know I'm doing something wrong, but I don't know what and I'm completely lost as to what to do. Also, would changing my password back to the way it was before not allow me to connect wirelessly with my Nintendo? Please Help me!!!!

A:Accidentally changed password and now can't access Internet :S. Help?

assuming you change the password and security type in the router - which it sounds like you have

you now need to remove th saved profiles on the PC for your wireless connection as it will be using WPA

the best way is to delete the profiles and then reconnect to the wireless connection where you will be prompted for the new wep password
How to remove Wireless Profiles - for Vista and Windows 7
- Vista/Windows7:
- delete the wireless profiles
Start> control Panel> classic view> network and sharing center> manage wireless networks

Delete the profiles
you will then have to enter the wireless security key for any networks you connect to - so make sure you know the correct password , and not using an incorrect password at all

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Answer Match 46.62%

I be leave I had a Trojan someone contacted me by e-mail saying that if I wanted my account backthat I will have to pay him money via paypal. (will not mention where account is publicly for security reasons)I think I got the Trojan removed. I see no signs of it.I have malwarebytes, spybot s&d, kaspersky installed all says its clean.please tell me if every thing looks good I'm using kaspesksy virtual keyboard for all my log ins and its a pain.the RootRepeal error-ed out could not run itthis is the error I gotCODE12:25:00: FOPS - DeviceIoControl Error!  Error Code = 0xc0000024 Extended Info (0x000000e8)12:25:00: DeviceIoControl Error!  Error Code = 0x1e712:25:00: FOPS - DeviceIoControl Error!  Error Code = 0xc0000024 Extended Info (0x000000e8) attachedI ran the DDS and got the DDS.txt here that isCODEDDS (Ver_09-12-01.01) - NTFSx86  Run by n2rga at 12:11:54.47 on Mon 01/11/2010Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.3326.2292 [GMT -5:00]SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k Dc... Read more

A:had password stolen and login info changed

I know you guys/gals are volunteers But how long before a topic is answered?The help page said a few days.I would like to also learn to do what you guys/Gals are doing so I can also help out here but no slots are available.===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar wit... Read more

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Answer Match 46.62%

My former friends changed my password to log into vista and then forgot what it is! what is that, well anyways now i'm really out of luck because I cant get into my computer. I have the ultimate 64bit vista, on my old computer which was vista home premium I was able to hit one of the Fkeys before windows started and set the date back to when it had factory settings. Is there anyway I can do this with mine I do not have any of the disks to reload windows. Please help!

A:Friends changed password to log in to vista and then forgot it

Hello Aspivek, and welcome to Vista Forums.

You can use METHOD THREE in the tutorial below to reset your password.

Reset User Account Password

Hope this helps,

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Answer Match 46.62%

Hi, i forget password to my Cpanel, and my email is changed....

How i can now get into my Cpanel?

Trying to guess password 24/7?


A:I forgot my password to cpanel and my email is changed

Most providers have a "feature/ability" to recover or reset a forgotten password.
Check with Cpanel about this.
Discussion of hacking a password is against forum rules.

I don't know what you mean by "my email is changed".
Did you change your email address, change the program you use to access email, ... ?
If you explain what that means, someone may be able to help within forum rules.

Hope this helps,

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Answer Match 46.62%

No viruses or malware are detected on my computer. I used Tools to make sure my hotmail password isn't saved. Yet every day or two my password changes! Hotmail support is of no help. This has been happening since March!!! Please help!!

Here is my DDS file:

DDS (Ver_10-12-12.02) - NTFSx86
Run by Diana at 11:08:40.87 on Sun 12/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2014.1336 [GMT -5:00]

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\Protexis\License Ser... Read more

A:My hotmail password keeps getting changed without any action on my part

Hello and welcome to Tech Support Forum.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:

Step # 1 Download and run DDS

Download DDS and save it to your desktop from here or here or here
Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logs: DDS.txt

Save both reports to your desktop. Post them back to your topic.

Step # 2: Download and Run Gmer

Please download from Gmer and save it to your desktop.

***Please close any open programs ***

Double-click gmer.exe. The program will begin to run.

These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst

If possible rootkit activity is fou... Read more

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Answer Match 46.62%

I really need help with this-my old sick neighbor somehow changed her user account type to standard from administrator- she can't install her printer now w/o the admin password! I realize this seems wierd, but she's sick and mentally's Vista Home Basic....will upgrading to Premium give us the chance to reinstall a new admin password? There is NO intent to defraud! Or do anything illegal!! Please help!! Thanks, Malta

A:is there ANY way to figure out an administrator password which was changed accidental

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Answer Match 46.62%

I changed my password for the the email address associated with my windows 10 user, and now I cannot log in to Windows 10. I can log in to Office 365 & without a problem. HELP! I've spent two days and over 8 hours with MSN experts but nobody can help!

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Answer Match 46.62%

vista password changed on reboot must be virus?

I was on the phone talking and not paying attention i thought i updated a spyware removal software and i guess it was a virus as i am now locked out of my Dell XPS one vista home edtion the password is changed i only have one user on this machine ..thats me ... i have been able to get it to this c:\windows\system32> prompt line ... when it is idol long enough it goes into screensaver mode and shows all my pics like it is back to normal but if i reboot i come to the vista screen and password .. is there anything I can do.

I can not get pass the password screen except for the current c: line that say administrator cmd.exe


A:vista password changed on reboot must be virus?

can anyone help me with this ? is there a password recovery tool the desktop is just showing photos on the screen saver or if i wake it it return to windows login screen or i can boot to safe mode dos prompt only

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Answer Match 46.62%

I have an older sony xp os that was running slower than christmas. I finally said forget this ...I'll just go back to a previous restore point.

I did that, major problem is that it restored an old admin password so I have NO access of getting in ...some how there has to be a way.
The only other account is guest which I can access.

I cannot afford to loose everything on that pc, no, docs.. mainly pics many years old

Please help


A:Restore point changed my Admin password

XP System Restore does not change User Account passwords by design, so that should not happen. They are specifically excluded to avoid restoring a password that has been forgotten.
Information on System Restore and Password Restoration

If your password contains numbers and you use the Numeric Keypad, make sure Numlock is on, System Restore can change that setting.

If this is an Admin account other than the Built-in Administrator account, reboot to Safe Mode, and see if you can use the Built-in Administrator account.

Other than that, the Forum Rules won't allow us to help with passwords.

If that doesn't work, you can use a Ubuntu Live CD to recover your files to an external drive, or to another PC over a network, prior to doing a Repair install, or a clean install. A Repair install shouldn't delete your files, but better safe than sorry.
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer
Version 10 looks different than the screen shots, you don't get the same boot menu. Just be sure to choose the Try option, not the Install option when asked.
I've seen some systems that don't want to boot with Version 10 without adding some boot switches, may want to try Version 9.1 or 9.04 if that happens. They can be found here:
Older Ubuntu Releases

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Answer Match 46.62%

My PC has been having spontaneous shutdowns for about a year now. They happen about once every two weeks. Everytime it happens I just hit "start normal" after reboot. But this time there is a new wrinkle.

The password I've used for years isn't recognized anymore. The password hint is not helpful. I tried to follow the "reset password" route. It wanted me to find it on drive "F". I have no drive "F". Is there anything I can do to find or reset the password.

I accessed my PC this time using Administrator which I had as an option from other answers for other problems. But I want to go in under my normal user name. What I see as Administrator is weird. Several of the icons at the bottom of the screen are repeated-specifically McAfee and Windows. And it took FOREVER after I clicked on Administrator to get a web page up. And the webpage that came up was Google, I have no idea why.

Please HELP!

A:Solved: User Password changed by Vista, how do I fix?

I restored PC to earlier date (a few days back). Unfortunately it did not fix the problem.

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Answer Match 46.62%

Hello Iím new! My operating system is Windoes XP. I came here because as everyone should know Netzero's tech support is crap and Iíll probably get much better tech support here. So here's my problem. I'm been having problems receiving my email and accessing my account through Netzero ever since I changed my password. I like to change my passwords even now and then for security reasons. Big Mistake! So stupid me decided to change my password to Netzero. I've done this before and had no problems. So after I changed my password to Netzero, I logged on fine onto the Internet with the new password. But then when I went to access my email in Microsoft Outlook 2000 with the same password I couldnít receive any email. Here's the error:

There was a problem loggin into your mail server. Your user Name or Password was rejected. Server Response: '-EER Authorization failed'. (Account: '', POP3 Server: '', Error Number: 0x800ccc92).

So then I tried to log into my Netzero account to see if I could get my email through their web email service. To my surprise I couldn't even log into my netzero account with my new password. I only way I can access my email is when I first go online and when my homepage of netzero pop ups it has automatically logged me in. But if I need to change a setting or I sign out and try to sign back in again it doesn't accept my new password. The error I get is

The Me... Read more

A:Password Recently Changed Now I Can't Recieve email.

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Answer Match 46.62%

So I just acquired a new wireless router, an ASUS RT-AC66R, and I installed everything and setup my user name and password to what I normally use for my routers and such. Shortly after I set up some of the port forwarding for my roommates Apple TV and at the very end of the changes getting applied, it pops up with "The server requires a username and password. The server says RT-AC66R." and asks for the User Name and Password. I type in the user name and password that I had set up the router with and it doesn't work. Port 80 was one of the ports that I opened for the Apple TV, so I thought that maybe it had to be my roommates iTunes user name and password or mine, and neither work. I have tried to do the firmware restoration through the Firmware Restoration Utility that comes with the router and I get about half way through every time and then it says, "Failed to upload the firmware. Please check the connection between your computer and router." Please someone let me know what it is I'm doing wrong or what I can do to fix this problem, it is driving me nuts.

**UPDATE: I was successfully able to restore the firmware via the utility given with the router, however when I tried to run the Setup Wizard afterwards and get to the screen asking for the password, I tried "admin" for both which is the default and it did not work. I also tried the user name and password I setup the router with, and those did not work either. If ther... Read more

A:Solved: Router user name and/or password somehow changed

Apparently there's a button on the back to do a factory reset, looks like it's fixed... Still don't know how my user name and password was changed.

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Answer Match 46.2%

I have recently automatically updated Windows 7. Howevere, when I try to log on after re-starting the computer, it shows the following message:

The User Profile Service service failed the logon. User profile cannot be loaded.

My computer is HP x64.

Please help.

A:Recent security updates seem to have changed the admin password

See this: I receive error message: The user profile service failed the - Microsoft Community

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Answer Match 46.2%

Dell Latitude D610
Service Tag B5ZQ691
Express Service Code 24306944293
cn-ou8082-48643-5BT-2394 Rev A05

I purchased this laptop from ebay. When it arrived and I went to turn it on for the first time, the screen came on saying that there was a password on the primary HDD (Hard Disk #WJ20A124175-595B). Then, after pressing F1 or F2, I managed to open up the bios screen. Only to find out this too needed an Administrative Password in order to change any of the settings!

After exhausting my computer know-how trying to figure it out, I was persuaded by a friend to let them try and get it. When I picked it up a few days later, it was in the exact same state, but somehow the Asset Tag had been changed to "SATAN 666". Now my "so-called" friend said they had no luck on getting past any of the passwords. But if that was true, then how did the Asset Tag get changed?!? (I guess they just assumed that because I am a 28 year old blond female, that stands 5' 9" tall, and weighs 120 lbs, that I would be stupid enough to believe them!)

My first question is it possible to change the Asset Tag while the computer is locked with an Administrative Password. And my second question is can anyone out there figure out a Master Password for my HD & Bios using my service code tag?

Thank you for your time.

A:Asset Tag Changed & HD/Bios Password Needed on a D610

Thank you for your response.

I have been reading some of the threads, and one of your members by the name of "Rustam " seems to be able to figure out the Master Password via the Service Tag Number. Do you think his methods would be of any help in my situation?

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Answer Match 46.2%

My iPod was recently stolen, and I really do not need anyone on my Facebook so I changed my password, and I know that it logs you off all computers, but does it also log off of your iPod? If not what should I do? Also my flickr account is also logged onto that, how do I go about getting that changed. Thanks everyone.

A:iPod stolen, changed Facebook password, worth it?

u dnt have to worry .. just change ur both passwords .. n thats it ... ipod wont be able to login those accounts anymore ...

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Answer Match 46.2%

I changed my password recently and now each time I enter I have to sign in.  There is no box to tick saying keep me signed in?   Help!

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Answer Match 46.2%

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:58:08 PM, on 1/10/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\ehome\ehtray.exeC:\Program Files\HP DigitalMedia Archive\DMAScheduler.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\HP\HP Software Update\HPwuSchd2.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exeC:\Program Files\MSN Messenger\MsnMsgr.ExeC:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\arservice.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\Program Fil... Read more

A:Weird Firewall Entries, Hotmail Password Changed

Hello and welcome to BC. Sorry for the delayed response. If you've not received help elsewhere already and still need help, please post a fresh HijackThis log and I'll be happy to help you.

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Answer Match 46.2%


I have two computers wired together, one is my workstation and the other is a dedicated render node. Both have the same user name and password and the network connection between the two was working fine until I changed the computer name of the render node. Now when ever I click on the render node from the network list on my workstation I'm asked for a user name and password, I enter the user name and password for the render node but it is no longer recognised. I can still access the workstation from the render node network list. Any ideas anyone?

A:Changed Computer name and the Network Password is no longer recognised

Hello gaffer61.. the network group names need to be the same.. change the one back to match the other . see what happens.

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Answer Match 46.2%

Can anyone help?

My son decided to update our router firmware, together with this the password was changed. My computer which hosts the Internet connection works fine, all other laptops have now been connected successfully after simply changing the password. However my wifes laptop won't play ball. It is a Samsung R510, with Vista Home Premium OS. It worked fine prior to updating the firmware. I have been through the process of changing the password and have the correct security encryption in place, exactly the same process as with the other laptops. It then says successfully connected, but shows in the bottom right of the screen, Unidentified network access local only and will not connect when the browser is opened. I have tried to diagnose but the usual windows prompt to reboot both modem and router has no effect. I have set it to private, as advised elsewhere, I have switched the firewall off and removed security software, all to no avail.

From another post in this forum I tried the command prompt, then ipconfig/renew. The result of that was the following message:

An error occurred while renewing interface Wireless Connection: unable to contact your DHCP server. Request has timed out. No operation can be performed on Local Area Connection while it has media disconnected.

Not sure if that information helps anybody. So any help much appreciated. Let me stress that no changes were made to the laptop at all, it is simply not connecting following the firmware update a... Read more

A:Changed Router Firmware and password, now laptop won't connect

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Answer Match 46.2%

Ok call me crazy but this is what's happened.
I recently installed a fresh windows XP with SP3. 2 days ago
After downloading some torrents, i got some trojan/virus activity and the antivirus system started to remove them. I am running Kaspersky Anti-Virus 2009. Did a full scan and it cleaned all the computer or so i thought.
It then crashed.

Upon reboot it now asks for login & password.
I've never had a password or installed in with one also it was never setup to request password.

Now i can't get in, either in safemode or normal.
I've even tried some of the windows password hacking, but that's not working

Anyone have any solution without reinstalling?

A:Trojan/Virus changed windows login password

It is against the policy of BleepingComputer to provide information on methods to reset or bypass the Administrator password. Though your question is most likely legitimate, there are others who may read this topic and use the information for less savory reasons. It is for these reasons we do not provide this type of information.If you have any questions, please feel free to send me a private message or an email. Thank you for your understanding.rigelBleepingComputer Forums ModeratorReference: BleepingComputer Board Rules

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Answer Match 46.2%

I returned to work and found a note that my Outlook and Windows password had been changed during the night by the IT department. Why would they need to change my password? Are they monitoring my work somehow. There is talk of layoffs coming down this week. Please help nerves are on edge.

A:Return to work and IT changed Outlook and Windows password

could be for a multiple number of reason, you will need to ask IT and Management for an explanation , and when you login if the security is set up correctly, it should ask you to enter a new password - or you can change yourself

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Answer Match 45.78%

So... It's not quite that simple...
She is taking an online course to learn Ancient Greek and uses a program that allows her to type using Greek symbols. The problem arose when she decided to change the account password to a Greek word using this keyboard application. Being that it is an non-windows application, it does not boot up until AFTER you have logged into windows. Therefore, she can't reproduce the symbols without use of the on-screen Ancient Greek keyboard. We are actually only unable to reproduce ONE symbol... The Omega with circumflex. It is the only character in her entire password for which there is NOT a special character shortcut. Her account is the only one on the computer. Therefore, I assume that makes her the admin. There was no PIN entered / picture chose when she initially setup the laptop. Changing our Windows, AKA Live, PW doesn't help because this is a 'local PW'. I can't just reinstall the OS and lose all of her work... Not to mention the last 5 years worth of family pictures my wife had JUST backed up onto the HD before moving them to a more secure environment. Can anybody give me any hope?

A:Daughter Changed Windows 10 Login Password... Promptly forgot. HELP!

May I suggest that you first save all your files before you do anything else. This is one way it can be done ==>

Emergency Kit - save your files from a dead OS - Windows 7 Help Forums

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Answer Match 45.78%

I have a dlink router that previously had a WEP password set, and at that time our Macbook Pro laptop was connecting fine. I decided to change the network name and change password security to WPA2 (instead of the WEP) and I made the network name "hidden." After doing this the main computer (IMac) and a PC are still connecting fine, but now the macbook laptop won't connect. I have typed the new network name and the new WPA2 password on the macbook pro in Network Diag., but still won't connect. It is seeing the new network name, and I know I am typing the correct new password, but the macbook pro won't connect. Interestingly, if I unplug the router and plug it back in, the macbook pro will then connect fine, but only for a brief time. Later in the evening, it can't find the connection again! I hope someone here could pls help me. Thanks in advance.

A:Changed from WEP to WPA2 password, now Macbook laptop won't connect, other fine

Make sure you have the latest router firmware.

Try WPA-PSK encryption.

What model router is this?

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Answer Match 45.78%

Evening all ! 
This is is driving me bonkers !
I recently changed the wireless access password on my BT Infinity router and disconnected every device - including 4 phones, 2 iPads a laptop and an aging Vista PC. 
I've changed all the passwords on all the devices and they all connect again to the hub under the new password - except the PC ! 
The PC connects via a Belkin USB adapter.
The wireless network appears - highlight, click connect - says getting information from BTHub, eventually asks for the password - enter my new password - and immediately get Windows cannot connect. 
Things I've tried :
Rebooted BTHub
Rebooted PC (several times)
Control Panel > Network and sharing centre > Manage Wireless Networks  and deleted network profiles. 
Deleted the USB adapter and reinstalled. 
The Belkin device is working OK as I can connect to an non-secure BT Hotspot on the PC and it's blue light flashes (as normal) when communicating with the BTHub.
Any advice greatly appreciated - this is the Old machine I've dedicated to the kids for You Tube etc. - they ain't happy !!!!!!!!!
Many thanks
Blue Sierra 

A:Changed wireless router password for security - all devices connect except PC !

Was the driver downloaded from the Belkin site? Right click the adapter in Device Manager and select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and paste the first line in your next post. There may be a later driver available, especially if an intel chipset is used.
What is the model number of the Belkin? Did you change the encryption type on the router? i.e. from WPA to WPA2? TPIK to AES?

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Answer Match 45.78%

the password was changed in setup and it allowed the entry plus confirmation entry.  Now that it prompts me it wont recognize capital letters.  Please advise.

A:Changed admin password in bios setup...doesn't recognize

resolved.  Moved the password jumper on the MB to clear the password from 2,3 pins to the 1,2 pins then back.  computer now boots up...on to the next step/thread.

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Answer Match 45.78%

Is there a way to over ride their password? He said he was with Microsoft but it was an antivirus sales gimmick.

A:fake Microsoft person changed admin password computer now lo...

@savhvip? If the login screen looks like this then try to restore to a date before they did this.  REO

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Answer Match 45.78%

The other day I was working on my computers when I became locked out of my desktop computer and my laptop computer as it would not accept my password after multiple attempts. I currently have three computers set-up. My desktop computer, my laptop computer, and my server computer. I was working on my server computer at the time through RDP on my laptop. The server did not have any other outside traffic passing through it except for a No-IP client that updates a host domain to point to my IP address. I shut down the server and went to log back into the remote desktop from my laptop after reboot but I mistakenly logged into my desktop remotely instead. Afterward, when I tried to log back into my desktop computer it would not accept my password. I then locked my laptop which uses the same password and it would not accept the password either. Both computers I had to use this tutorial to reset my password and log back in. I am now concerned as to what may have caused my password to no longer be accepted. I am also concerned for the security of my network. I posted a topic with a DDS log here, but have yet to receive a response. I understand that there is an average response time of 5 days, but I'm just very concerned for my security now and have been unable to figure out the source of this problem. Any response and help is greatly appreciated.

A:Windows 7 - Password Changed and Locked me out of both my Desktop and Laptop Computers

Hi, please do not do anything else to your PC while waiting for a helper's response in your other topic. I understand the wait can be tough, but if you make changes, you will need to run scans more than once.

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Answer Match 45.36%

When I reinstalled AOL Instant Messenger (AIM) on a new computer and tried to log on, where I had it set previously to open automatically, now it's requiring a password to log on initially. The account is so old the password is long lost and I have a different email address, so the password info is being mailed to an address that no longer exists. No answer to this problem at the AOL website, nor any way shown to contact or ask for help. Thanks for any ideas you can give me.

A:Program reinstalled new computer, lost password, email address changed

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Answer Match 45.36%

I'm Using a Tp-Link 150 Mps Router to connect to ADSL ineternet through Wi-Fi and Ethernet.
First I started getting link redirects to ad-sites like oneclicks and what not. I found two or maybe more unidentirfied devices on my home LAN log, upon matching their MAC Adresses they're an Apple device, a Nokia and some other Android devices.
The DNS while I sat it to use automatically detected DNS servers (ISP DNS) it keeps changing to using a certain DNS.
And Now, I tried to log into the Router's page and find out that the password has been changed. And it's not even the default one that come with the router. So I had to Reset to Factory Default. Moreoever Frameware upgraded one time.
I've Reset the router several times, and last time I used a strong password (presumply takes 7 Months to crack) but in like two weeks now i'm still having the same problems.
My home devices are (used by my family members): - a refurbished iPhone 3. - a DELL laptop running Windows 7 Home Edition (upgraded then downgraded from win10) - a tower PC running Ubuntu. - An iPhone 5 iOS 9 - An unauthentic (seems refurbished or rooter or something) iPhone 4 or 4S
I found someone speaking of a very similiar problem here:
And i've run some of the methods of fighting Malware mentioned. So far DELL laptop (only computer running Win seems Malware free). But the main problem is I don't know which computer is ... Read more

A:DNS Auto-Changes & Link Redirects. Now Router Password Changed on Home Network

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to a new file. 


BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} -> No File
Toolbar: HKU\S-1-5-21-2527196062-1724574585-3093669161-1001 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
Task: {2F57269B-1E09-4E2D-AB1E-B0FDAC7D279C} - \Microsoft\Windows\WindowsBackup\ConfigNotification -> No File <==== ATTENTION
Task: {AC4E5ACF-89F7-4220-BA21-81EE183975E2} - \Microsoft\Windows\Application Experience\AitAgent -> No File <==== ATTENTION
Task: {CEE64558-E1A7-4D9D-80A7-2001912BE5B5} - \Microsoft\Windows\MemoryDiagnostic\CorruptionDetector -> No File <==== ATTENTION
Task: {F0E0D5A4-FBAF-4483-8AE7-0F9D4D36678A} - \Microsoft\Windows\Windows Activation Technologies\ValidationTaskDeadline -> No File <==== ATTENTION
Task: {F80F31A6-3FFB-445F-93CC-4C22F29FE3A2} - \Microsoft\Windows\Windows Activation Technologies\ValidationTask -> No File <==== ATTENTION
Task: {FA2BC0A6-8D4B-458A-85C8-2B8C72487513} - \Microsoft\Windows\MemoryDiagnostic\DecompressionFailureDetector -> ... Read more

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Answer Match 45.36%

Ok.. So my Girlfriend and I broke up. Before she left she changed the windows 7 password.. Well after many attempts, I installed the windows 7 disk that came with the laptop..At first i thought i had it...As i looked through my comp. now my drives are switched. C: drive is now labeled recovery which is now full and my D: drive is os..So I think my best move would be to uninstall everything and start over...My laptop is new only 3 wks old out of the box.... Any help I would love..

A:my x-girl changed password so i installed win disk..prob withj drives now

At this rate I would say the best way to get your file system back in order is to backup your files if you don't have them backed up already and do a complete wipe and reload.

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Answer Match 45.36%

Since my boss on a whim changed a password (and won't let us use this account any longer) we have been piecing together problems with services running under this old account.

I think we have alot back to normal but there is one problem I still see -

The backup runs and backs up all the proper files on the drives themselves but when it gets to -

Backup \\Server\Microsoft Exchange Public Folders
Backup \\Server\Microsoft Exchange Mailboxes

It fails with -
Error: a000848c - Unable to attach to one of the drives.

This user has an Exchange mailbox. I gave this user full read and write write permissions to the mailbox folder and the public folder (the same rights the old user account), the user has been given domain admin rights for the purpose of troubleshooting, the resource credentials within BackupExec are all set to this account, and finally all proper services are started and pointed ot this new account.

The backup is catching all the other non exchange parts of the backups (e.g. files and shadow copy stuff).

What is the hook I am missing that made it so this new account won't back up these 2 exchange portions?

A:Solved: Veritas backupExec for Exchange server - Changed User ID and password.

15 more replies
Answer Match 45.36%

emails being sent automatically by hotmail spam ones, changed password still sending spam to my contacts

this is on my brothers machine, I changed his password yet I just received another email from the spammed through his account about 10 mins ago.

please advise.


A:hotmail address sending spam emails to people (password been changed)

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Answer Match 44.94%

serial #: [personal information removed]
model #: 15-ac134ds
halt code:  [ I 37210538]
thank you.

A:admin password or power password on start up

Hi, Enter   28178518 Regards, DP-K

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Answer Match 44.52%

Hi all

I am running XP Pro, and i dont know what i have done but i do not have a picture on my start menu anymore and when i shut down i dont get the box with the button options, its now like windows 2000 with the drop down list.

How can i get it back to the normal xp??

regards and thanks in advance


A:Start Menu Changed

I think this site will answer your questions.

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Answer Match 44.52%

When my PC automatically updated to Win 10 all went smoothly, it did not ask me for a Microsoft account and always showed my name on the start up /welcome screen (the one with for squares). We needed no password to access the PC and anyone in the family could use it. Last week my daughter was looking at some photos on the PC and decided to 'share' some with her sister. To do this she had to log into her own Microsoft account. Now our PC has changed, it shows my daughter's name as Administrator and we have to use her personal password to access the PC. Why has this happened and can I get back to how it was before - no access password and my name as Administrstor?

A:Win 10 - has changed administrator and start up

Transferred to the Windows Help forum from Tech Helproom.

2 more replies