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Trouble starting computer (Boot critical file corrupt).

Q: Trouble starting computer (Boot critical file corrupt).

Hi there, can anyone please help me?I am totally new to computers, have vista home basic. When I start my computer in the morning it comes up saying boot critical file corrupt. I go throught the motions of searching for a solution and it says the following:

Bugcheck c000021a
Parameters = 0x8c40140, 0x0
0xc0000001, 0x1004c8.
Boot critical file corrupt.

Repair action: File repair
Result: Failed, error code - 0x34
Timetaken = 3588 ms

Repair action: Sysyem restore
Result: Failed, error code = 0xe
Time taken = 44944 ms

Repair action: Systems File integrity check and repair
Result: Failed: Error code = 0xe
Time taken = 14102 ms

I am told to shut computer down, and when I restart everything is fine. Does anyone know what this is and how to fix it?
Any help very much appreciated1!!

A: Trouble starting computer (Boot critical file corrupt).

boot from the vista dvd
on the bottom left of the install screen
click on the repair option
chkdsk /r

1 more replies
Answer Match 86.52%


PC spec - Windows 7 Pro (32-bit) Intel Core 2 Duo, 4GB Ram, 2x 250GB HDD

I think I have succesfully removed a Root Kit virus using Kaspersky TDSS Killler but would just like to make sure no other malware etc remains. I'll explain from the beginning.

1. PC was running fine then Windows start-up repair appeared. In the diagnostic & repair details it spotted an error - Boot Critical File E:\CI.dll is corrupt

2. could not repair, restarted, PC would'nt boot up

2. I searched online and found a thread recommending to use Kaspersky TDSS Killer.

3. the thread advised to boot-up with signature verification disabled (F10) - This worked but before I could use the TDSSKiller, the PC crashed. There was also several Trojans and worms being detected, eg: W32/Blaster.worm by what looked like windows defender, but not sure - having searched google about these, it may be a fake Anti Virus software running. I read W32/Blaster.worm does not affect windows 7? and nothing is being found on scans.

The signature verification option did'nt work after that PC crashed

4 Instead I created a windows recovery CD using a different PC - this allowed me to start the PC into Command Prompt MS DOS.

5 I ran the TDSS Killer Software directly from the a CD - after scan finished it said something about MBR, and use standard boot option, (sorry can't remember exact line) I clicked on yes to use standard.

6 PC restarted again as normal and everything seems to be running fine.

... Read more

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Answer Match 86.52%


I have tried to solve this problem by myself but I dont get anywhere, so I need experts help. Recently my computer have blue screened a couple of
times: Usually when I run Pro Tools (music program) for some reason and used Internet at the same time. And yesterday it
went blue for the last time. Now when I try to restart the computer says it will try to fix the problems but it cant. My
computer only starts normally when use the last option (dont remember what it is called) in the boot option menu. So ive
downloaded the farbar recovery tool and it ran perfect. I will post the file here.
And also i should add, I?ve tried to run ESET online and it found a kryptik.PMR trojan!
So here is the post from farbar tool:

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 08:48:55
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: [EeeStorageBackup] C:\Program Files (x86)\ASUS\Asus WebStorage\BackupService.exe [947472 2009-08-24] (ECAREME)
HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)
HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [323072 2009-08-11] (AlcorMicro Co., Ltd.)
HKLM\...\... Read more

A:boot critical file c:ci.dll is corrupt

Hi,Welcome and I will be assisting you with this issue.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
Folder: C:\Users\All Users\oB28601HbLnM28601
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

2 more replies
Answer Match 86.52%

A computer of a family member of mine has recently started showing the following message :

Boot critical file is corrupt.
Repair action. File Repair

Result failed. Error code = 0x2

I can still use windows fine, however this is a big nuisance, and i can think of no explanation of why this is happening. I have installed no new apps or hardware of any sort in the recent months either.

It is running Windows Vista Premium [ No service pack ]

I was wondering if anyone has had this problem, or if anyone knows how to fix this problem ?

Thank you in advance


[ apologies if this thread is in the wrong area ]

A:Boot critical file is corrupt

Try startup repair and SFC. And install SP1.

Startup Repair
System Files - SFC Command

1 more replies
Answer Match 86.52%

The problems started yesterday when my computer went to blue screen and automatically shut down and restarted. This happened twice, then I did an AVG scan in Safe Mode. It placed several infections and a few malwares into the virus vault. However, it "did not test" dozens of files because they were "locked". There were Boot directeries that were listed among the locked files.

I restarted in Normal Mode, and got a message that Windows found a malicious file and "partially removed" it. When I clicked on the message to find details about the file, this webpage popped up: Encyclopedia entry: TrojanOS/Alureon.A - Learn more about malware - Microsoft Malware Protection Center
So the infection was TrojanOS/Alureon.A (edited to add: the smiley face appears where : D [without the space] is in the trojan filename)

About an hour later, the computer crashed and restarted again, then again a few minutes later. I did another scan and no malicious files were found.

When I turned the computer on 20 minutes ago, I got a screen telling me that the computer was unable to start, and Windows was searching for solutions. It apparently worked because I'm using the computer now. However, when I clicked to see the details of what happened, I saw this: "Boot critical file c:\windows\system32\kdcom.dll is corrupt".

So I don't know if it fixed the file or if it's still corrupt. I'm concerned my computer will have trouble rebooting. Thanks for any help in... Read more

A:Boot critical file is corrupt

Yes, use bootable Defender. I would later replace AVG crapware with Microsoft Security Essentials.

Work through Troubleshooting Windows 7 Failure to Boot.

If the infection doesn't clean up then post it up in our Security forum for expert help with specialized scans.

9 more replies
Answer Match 86.52%

I was downloading a file from the internet, about half way through the download the computer shutdown and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect that I am infected and would appreciate your help and guidance on this.

Thank you.

Jan Soall

A:Boot critical file c:\ci.dll is corrupt

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

34 more replies
Answer Match 86.52%

Hello, I was downloading what appeared to be an update for Java but about halfway through the download my computer shut down and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect I have the exact same problem as referenced by Jan Soall and solved by m0le and farbar ( My computer is also a Toshiba and does not come with a disk to re-install Windows. I've picked up right where farbar started assisting on the thread and have downloaded and run frst64.exe. The resulting log is below.

Thank you SO MUCH for helping me with this.

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 09:22:06
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: []
HKLM\...\Run: [IgfxTray] C:\windows\system32\igfxtray.exe [161304 2010-05-11] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe [386584 201... Read more

A:Boot critical file c:\ci.dll is corrupt

Hi Adam Liebman,Welcome to this forum and apologies for the delay.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

6 more replies
Answer Match 86.52%

Hi my inspiron 1525 dell laptop keeps on shutting down . When restart repairs scans it comes up with the following errors

Root cause
Bugcheck C000021A
Boot Critical file is corrupt
Repair action :file repair
Result Failed error code=0x2

My Norton security is now not working due to the error

Can anyone help me

cheers cait

A:my boot critical file is corrupt

hi i did a restart scan and everything is ok now ... thank god

2 more replies
Answer Match 85.68%

I was downloading a file from the internet, about half way through the download the computer shutdown and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I would appreciate some help and guidance on this. Thank you.

A:[SOLVED] Boot critical file c:/ci.dll is corrupt

This error has been known to be caused by Windows Updates. Every reference I've read on that issue required a re-install of Windows 7 since nothing else worked.

Provided you've taken the sensible precaution of backing up your files before that happened, re-installing will not involve losing anything. Better still, if you've created a "System Image" which Windows 7 allows you to do (& which everyone should do as soon as possible after installation), restoring Windows will be even easier.

14 more replies
Answer Match 85.68%


The missus has a mini notebook (ee) that has Windows 7 starter on it. Whilst using it last night, there were some updates from Microsoft available, and I set the updates in motion.

One of them was to install Explorer 9, and I declined that, as this is the wifes computer and she uses it for work, didn't want to stuff anything up.

Delayed doing the restart for a while as i was still doing some minoer work on a Word doc.

When it went to restart, it went into a screen trying to auto fix and issue. After much time and multiple attempts, it could not do it, and any restart went into the same mode.

In the end, it could not fix the issue.

From the error report, the following message comes up ;

Boot critical file
c:\windows\system\system32\ntkrnlpa.exe is corrupt
Error code 0xa

As this is a mini notebook, it doesn't have any floppy disc etc, and I can't even get it to start in safe mode to try and fix.

Help !!!



A:Boot critical file corrupt - Win 7 starter


Originally Posted by bacchy

Boot critical file
c:\windows\system\system32\ntkrnlpa.exe is corrupt
Error code 0xa

That is the Windows NT Kernel.

Try and boot using the HDD recovery partition - try system repair from there.

While the timing with the Windows Updates may make hardware failure seem unlikely - it is a possibility.

0xa = driver referenced invalid or bad memory. It could be either software or hardware (specifically RAM) related.

Regards. . .



1 more replies
Answer Match 85.68%

I was surfing the net with Firefox just after an update. When suddenly my laptop restarted and started a Startup Repair. I let it run but it still repeated so i tried to do a system restore, but that didn't work either, I even tried to run sfc /scannow which told me to restart my computer. Right now, I'm using my friend's computer looking for solutions when i came upon another thread on this site with the same issue. And feel that I might have the same problem.I read through the thread and followed it up to the getting a scan with the Farbar Recovery Scan Tool x64, but stopped their.Here's what I received:-----------Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1Ran by SYSTEM at 2011-06-25 00:09:17Running from G:\Windows 7 Home Premium (X64) OS Language: English(US) The current controlset is ControlSet001========================== Registry ==========================HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [320000 2009-04-09] (AlcorMicro Co., Ltd.)HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [500208 2010-03-06] (Adobe Systems Incorporated)HKLM\...\Run: [IgfxTray] C:\Windows�... Read more

A:Error: Boot Critical File c:\ci.dll is corrupt

Hi,Welcome to this forum.Your log(s) show that you are using so called peer-to-peer or file-sharing programs. These programs allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."Removal InstructionsOpen notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
2011-06-23 09:34 - 2011-06-23 09:34 - 0000000 ____D C:\Users\Steven\Desktop\ESO_v375
2011-06-22 21:49 - 2011-06-22 23:07 - 2726873889 ____A C:\Users\Steven\Desktop\ESO_v375.rar
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on ... Read more

11 more replies
Answer Match 85.68%

Received a rather alarming error message when I tried to boot up my laptop earlier, after the first restart post-antimalware doctor removal.

Error message reads as follows: "Boot critical file c:\windows\system32\drivers\grpwcyi.sys is corrupt"

I have no Vista install disk, as it came pre-installed on my HP hard drive. Am I completely screwed, or is there some way to fix this that I haven't thought of yet? Any help whatsoever is appreciated.

A:Boot Critical File for Vista 32x is Corrupt!

grpwcyi.sys is not a legit file, so you're still infected.With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

1 more replies
Answer Match 84.42%


I'm an intern with an NGO organization where one of the desktop computers started having problems about a week ago. The computer is a Dell running Windows 7. Every morning, the first person to turn it on sees a whole bunch of updates being installed. The boot screen is irregular, it doesn't include the F2 or F12 options for changing the setup, and it never goes to the log screen. Instead, it goes to a "Startup Repair" window, runs a "scan" that can't be canceled, and then reports that Windows was unable to fix the problem and offers an option to restart. If I click to see the full diagnostic, everything checks out except the last item, which says that "critical boot file ci.dll is corrupt." If I go to "Advanced Diagnostic Tools," it doesn't allow to me do a system restore or much of anything else besides open the command prompt, and I can do only limited diagnostic tasks from there. If I restart, though, it restarts and functions perfectly normally. I installed Avast on there when I started working with it and the full virus scan finds no problems. The computer functions normally for the rest of the day; however, when I go to shut it down after 5 oclock, it says that it's installing 67 updates, every single day.

I can't figure out whether this is some bizarre virus that just makes it take a little longer to use the computer every morning, or a much more malicious virus whose effects simply haven't mani... Read more

A:Once-a-day startup problems, saying "boot critical file c:\ci.dll is corrupt"

Hello,And welcome to, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program bef... Read more

2 more replies
Answer Match 79.8%

When i boot up my computer it doesnt reach the user login screen before it loads of startup repair. It looks for a fix but it doesnt find one. In the diagnosis the only error it shows is 'Boot critical file C:\Windows\system32\drivers\vmbus.sys is corrupt'. I have booted kaspersky repair disk and run a full scan which found no viruses or malware etc. From the startup repair window i have tried a system restore which had the same problem when attempting to boot. I can only access the system recovery options screen.

I am running windows 7 32bit, and i dont have a windows 7 disk but do have the windows 7 32bit iso file that i used to install windows 7.

I would be grateful for any help to resolve this issue.

Thanks in advance.

A:Unable to boot into Windows 7: Boot critical file C:\Windows\system32\drivers\vmbus.sys is corrupt

but do have the windows 7 32bit iso file that i used to install windows 7
so burn the win7 iso to dvd and see if you can boot to it and run the repair

25 more replies
Answer Match 70.98%

I was using the computer when all of a sudden it shut down. When I turn it back it on, it automatically tries to do a Startup Repair. After several minutes, I get the message: "Startup Repair cannot this repair this computer automatically." When I click on "View problem details," everything looks fine except for "Root cause found: Boot critical file D:\CI.dll is corrupt." This happens every time I try to retart the computer. I've tried System Restore and System Image Recovery to no avail.

Thanks in advance for your help.

A:Computer won't restart: "Root cause found: Boot critical file D:\CI.dl

1. Insert the Windows installation DVD into the DVD-ROM; Click Exit if the auto-menu pops up.
2. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
3. At the command prompt, type the following command, and then press ENTER:
sfc /scannow

9 more replies
Answer Match 66.36%

After getting my laptop (esystem) back from a charlatan that wanted to charge me 80 quid for getting rid of my bios password, i found the password and found that windows xp had been installed on it! the os was vista, i tried to reinstall vista but to no avail due to a message saying : windows failed to load because a critical system driver is missing or corrupt staus 0xc00000e9 file: windows\system32\drivers\acpi.sys
ican't get past this
any help would be appriciated, thanks.

A:Critical system driver is missing or corrupt staus 0xc00000e9 file: windows\system32\

hm ... I think that is referring to your HDD drivers. If you don't have a drivers disk already, then:

1.) Enter your BIOS
2.) Write down the make and model of your HDD
3.) Download the drivers for your HDD from it's manufacturer's website.
4.) Burn the driver to a disk (a jump drive might work, I can't remember)
5.) Your Windows installation menu should have a "load drivers" option some where.

EDIT: Nice catch, Archean! My tired brain didn't pick-up on that time-saving possibility.

3 more replies
Answer Match 65.52%

Malwarebytes deleted a critical component....
A little over a week ago, I was trying to rid my desktop of Personal Guard 2009. The guys over on the Malware forum at were helping me there. The last 2 scans that I needed to do to ensure I was clean was to do a Malwarebyte scan and an OTS scan. Malwarebytes went through its scan, came up with 3 files that it wanted to delete and then reboot. So it did...everything but reboot. On reboot the computer went to the Dell screen then a blue screen which read something like, "A problem has been detected and windows has been shut down to prevent damage to your computer. .......Technical information: ***Stop: 0x0000007B (0xF9679528,0xC0000034,0x00000000, 0x00000000)"

The next day, we found out that Malwarebytes was giving a false positive and deleting atapi.sys from my system. I contacted the tech guy there at Malwarebytes and his fix was to use my OME reinstallation cd to do a repair install on Windows XP. So, I inserted the cd and followed directions. 30 hours later, the screen still showed 32 minutes left to complete setup. I turned the computer off and tried again. This time it went fine but I got a lot of copy errors that I had to cancel (Setup cannot copy the file migregdb.ex_. etc.) In the end, windows booted, all of my settings looked to be intact. I shut it down with the intentions of coming back this morning and connecting the desktop to the internet so I could download the service packs. However, this mo... Read more

A:Malwarebytes deleted a critical having trouble getting XP to boot

Hey galmcThis is a frustrating problem. Before we try and fix anything however I suggest we back up all your data first. This is a good tutorial to use. However as Ubuntu has recently updated, this is the version of ubuntu they want you to use. The version they link is the latest version.Direct Download for Ubuntu 9.04Once your files are backed up, we can work on getting your computer up and running.Post with any question~powerjuce

3 more replies
Answer Match 62.16%

It seem I have the same problem as GW7777 C;\CI.dll Corrupt if any one could help I would really appreciate it. I have a Asus 64 bit laptop. When I tried Sfc/ scannow it kept telling me one is pending. I tried the dvds that came with the laptop but they wont even open up please help

A:Boot Critical File

Will anyone help me here?

9 more replies
Answer Match 62.16%

My internet stopped working tonight, so I restarted it. When it restart it went directly to Startup Repair, it wasn't able to automatically fix anything. I've tried restarting it and even removed the hardrive and it does the same thing. I can't get past the startup repair screen. It is more or less shutdown and restart, contact the administrator or your computer provider. The "root cause" seems to be the following:

Boot critical file C:\Windows\System32\Drivers\uolbyzn.sys is corrupt

Any thoughts would be greatly appreciated. I am running on Vista Home Basic

A:Need Help:Boot Critical File C


This is very strange. Normally from this position we would insert the Windows CD, boot to the Recovery Console and we would send you a list of commands to copy back the file from your Vista DVD. However, I do not have this file on my working Vista Home Premium, and searching Google comes up with not a single hit. It is a bit strange for a virus, but I suppose it could be. It is not any normal System file, or any normal file of any program. It is not even showing up in manual virus removal websites. Also, have you tried Safe Mode and Last Known Good Configuration?


10 more replies
Answer Match 62.16%

I have a system that I am tring to load Windows XP Pro on. Now I am running Windows 2000 Professional. I have the full blown XP Pro disk, but I am just trying to ungrade so I don't lose my data. I keep getting an error message.

Setup was unable to create, locate, or modify a critical file (C:\boot.ini) needed to start Windows XP. The parametrer is incorrect.

More replies
Answer Match 61.32%

Sup guys, every time i turn on my PC or restart it jumps to Windows is loading file and then starts doing start up repair and later on it would show me error log:

Root cause found:
Boot critical file C:\\ci.dll is corrupt

And then it would say:

Repair action:
Repair the file

What should i do?

A:Boot Critical File c:\\ci.dll Corrupted - HELP!

Another one?

There have been a few of these lately.

CI checks for unsigned drivers and checks that various system files haven’t been mucked about with by any nasties.

Suggest you try running sfc SFC /SCANNOW : Run in Command Prompt at Boot

Try a malware scan from a bootable a/v Avira AntiVir Rescue System - Download

If necessary replace ci.dll from another source e.g installation dvd.

9 more replies
Answer Match 61.32%

In a stupid moment I ran an exe which probaly contained malware... I saw MSE popping-up a warning that it detected 2 virus infections but before I had the chance to click "Remove it" the PC rebooted. It got into an endless loop of failing to repair startup issues. Within the log file, there was a bit of helpful information, ?Boot Critical File d:\ci.dll Corrupted?. Searching Google I found it is probably a rootkit or something like that.

From the recovery console i tried following things:
I tried restoring to the previous system restore point.
I tried restoring the ci.dll with sfc /scanfile=d:\ci.dll but that fails with the message: "There is a system repair pending which requires reboot to complete..."
Then I tried restoring the master boot record using bootsect /nt60 d: but that failes with the message "... The update may be unreliable since volume could not be locked during the update: Access is denied".
I also tried running FRST64.Exe but that crashes during the scan: "Line 3294 (File F:/FRST64.exe) Error: Error in expression"

Anybody who can help resolve this or is the only way out a clean install and does that guarantee that the rootkit is removed?

A:Boot Critical File c:\\ci.dll Corrupted

Well, the problem is resolved. I stumbled right after writing this message on the following article: the fix was as easy as running bootrec.exe /fixmbr

1 more replies
Answer Match 61.32%

I am running xp and oddly it crashed on Saturday - taking with it years of added apps. I just moved and have lost or left behind cds and toi top it off mt cd doesn't work so I am transfering from a flash drive. Besides telling me to get a new computer can someone help me to get microsoft 2010 installed?

A:trouble downloading microsoft 2010 : file corrupt or missing. HELP PLEASE!

Well if you registered you copy with Microsoft, you can call them and you MAY be able to get a set of Cd's so you could reinstall Office.
You are going to need to have your original "Key Codes" as MS will not provide a new one.

Where did you get your original copy of Office 2010?

1 more replies
Answer Match 60.06%

This is a hardware problem with the computer than a problem with Windows 7. I think that it may have bad caps but I've been proven wrong before. What happens is once the power button is pressed the fan goes at full power and nothing else happens. Also if it is something big wrong with it (Mobo, CPU) can you tell me what parts are still useable because I am thinking of buying or building a computer. This isn't my primary computer so if you need the specs I'll try my best to retrieve them

Here's a video of what happens:
Pictures of the inside are attached

If you need more just ask

A:Computer having trouble starting up

Pictures were not attached for some reason

5 more replies
Answer Match 60.06%

my computer won't start properly. It turns on, runs its startup programs then restarts itself. This just happens in a continuous loop no matter what i try.


A:trouble starting computer

Have you tried booting up into Safe-mode?

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Answer Match 60.06%

When I start it up, it stops on the windows (XP) "loading screen", and the monitor goes back to "stand by" mode. NOTHING have to restart it.

But If I start it up in safe mode, it works. But I cant access my Com port to reload my Sat.(free to air satellite) because its in safe mode.

Any Ideas?

A:Having trouble starting up my other computer

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Answer Match 60.06%

Does anyone know why a computer would have trouble starting up? Sometimes when I hit the power button, it turns on for a second or two, then shuts back off. I had to try it a few times last night. Once the computer does go on, though, it's fine. Is something not connected right inside or could it be something else?
I also get CPU Fan Error (all the time) and Overclock Failed (only sometimes) messages when I start it up, I don't know if those have anything to do with it.

A:Computer having trouble starting up

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Answer Match 60.06%

I'll go ahead and start this by saying i have the side of my computer completely off, exposing the insides. I have to do this because my compute over heats if i do not have a box fan parked next to to cool it down.

With that being said, My computer worked fine when I left for school, I came back from school and suddenly it wouldn't start. It's not an overheating issue because everything inside is cool. I managed to get my computer to start a few times and it would get stuck at part where windows plays a noise to symbolise the computer is being started, the sound skips andnasty sounds come from my speakers.

this gave me the idea to go ahead and turn off my speakers andunplug everything. It still all didnt work. Then I went to bed and woke up the nextmorning and tried again. It started right up! then 20 minutes later i realised I didnt have the fan next to it to cool it down so I put the fan back, as soon as i swung the fan around it froze up and wouldn't start.

I didnt have time to mess with it and went to work, came home, still nothing. So I went to school, i just got home and got the idea to move a cable going from my sound card to the front of my computer around. I did that and partially perched it on the outside of my computer so it would stay in one spot.

My computer started up and I am typing to you on it right now.

So I beleive the problem stems from my sound card, but i'm not sure if it's just coincidence.

Can anyone help me out... Read more

A:computer has trouble starting

14 more replies
Answer Match 60.06%

Hi everyone,
I am new to this forum and searching for the way to resolve the problem I am facing with my computer.
As soon as, I turn on my computer it shows the error that DLL(msvcr71.dll) missing. I have tried to start it in the safe mode but it is not working. Help me with your suggestions to fix my computer problem.

A:Having trouble starting my computer

download it from here: and put it in your windows/system directory

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Answer Match 60.06%

I started up my computer today (Dell, running Windows XP) and it was taking a long time for windows to load. Then I just got a message that said: "An error occured while initializing Active Shield. Your system might be running out of resources or disk space. Please close other applications and try restarting Active Shield". Right now I have no toolbar for windows, and no start menu, it's just empty down there. I just have my desktop icons that I can click on, but I can't move them around on my desktop. I tried to remove the McAffee Active Shield I can't because when I click on "remove" nothing happens and the computer just freezes for a moment. I have plenty of space on my computer so I know that's not a problem.

Some backround info: whenever I used to start my computer before, I would always get an update offer from McAffee which would slow windows down (I couldn't get anything to load if I double clicked on an icon) until I hit cancel. It seemed to just slow things down until I closed the McAffee offer.

Does anyone know what's going on?

A:Computer has trouble starting up

How much memory do you have and what size HDD and how much is left?

Have you done a Defrag lately??

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Answer Match 60.06%

Im having some trouble starting up my computer. When I start it i only get the welcome 'Lenovo' screen and then it freezes. It seems like the computer doesnt even try to work...but i dont know.
Please help me as I need my computer today.
Thank you

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Answer Match 60.06%

After the weekend, one of the computers in the lab will not start. It will begin but it then reboots after a second or two and continues that cycle until you press F8 or turn it off. Yes, I have tried to start it in all the different safe modes, last correct configuration, etc. This is on a network and it is the only computer have problems. It is Windows XP. Could it be something with the BIOS? I have tried to reinstall Windows XP but I do not know if it is partitioned or not. Any help would be appreciated.

A:Trouble starting computer

Have you tried booting to a WinXP Setup CD, and using the first Repair option presented on Status Bar to open the Recovery Console?

At the Recovery Console Command Prompt, enter CHKDSK /F

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Answer Match 60.06%

Hi, I have a problem with starting up my 5 year old HP Pavilion 713c. When ever I start it, it waits on the XP loading screen then goes to a window that says Thank You! and some telling me to get started and the only button I can hit is finish, which locks up my computer. Any help would be appreciated. Thanks!

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Answer Match 60.06%

Recently I have had trouble just starting up my computer after the computer was in hybernate and then sometimes it would just freeze up. When I shut down and push the computer's on button it took more than a dozen times before it would even come on. What is the cause of this and is there anything I can do to resolve this issue. I at first thought that my monitor was not working but it happened even after I installed a new one. Please help I am at my wits end with this computer.

A:Trouble starting up computer

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Answer Match 60.06%

my computer has had trouble starting since yesterday. i'll press the on button and it'll turn on for a second or two then shut back off. i can press the button a few times to get it started, but even then the screen doesn't work neither does the mouse or keyboard. i've cleaned out my computer yesterday but it didn't help at all. this has happened once before last week but it started working again so i thought nothing of it. if someone can help that would be great. Thanks.

A:Computer having trouble starting

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Answer Match 60.06%

I am having trouble starting up my computer. Every time i startup the computer, it will shut itself down after 20 seconds. Time varies each startup. There is no message indicating why the computer shuts down. I know there could be a lot of things that can cause this to happen. I'm pretty sure it's not a virus tho. I get to the motherboard screen and before i get to the windows xp loading screen, it gives me a black screen that allows you to pick from normal mode, safe mode, and the mode the computer ran last time if worked. I tried to run in safe mode, but it still shuts down.
I don't know whats wrong, any ideas as why it shuts itself down after a couple of seconds?
as to overheating problems, i can see that all my fans are spinning, and i dont think my computer overheats after just about 10 seconds to shut down.


A:I am having trouble starting up my computer.

Hello framehvac

It sounds to me like there might be a problem with the cooling fan on the processor.
Is the fan securely fixed? Check that it has not become loose or totally detached. 20 seconds would be enough to cause problems if the fan was loose.


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Answer Match 60.06%

Hey guys,

I am having trouble starting Windows7. My computer was running fine a month ago before I went on vacation. I came back and hooked it back up but immediately started running into problems. At first I couldn't even get to the login screen and tried multiple times to see if the system could repair itself. It wouldn't work so I booted it in safe mode and did a system restore that was right before I left. After doing that I was able to get to my desktop but it would proceed to freeze and then turn off after a couple minutes. I thought that there might be a problem with my RAM so I moved the two sticks into different slots but that didn't do anything. Then I tried using one and that failed but when I booted the computer with the other stick it worked fine. My computer worked flawlessly the rest of the night but the next morning it wouldn't start again. Does this sound like a bad RAM issue or is there something else that is wrong?

my computer specs:
GeForce GTX 260 Core 216
nForce 780i SLI
750W Power Supply
CORSAIR XMS2 DHX 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800
Intel Core 2 Quad Q9550 Yorkfield 2.83GHz LGA 775 95W Quad-Core Desktop Processor



A:Having Trouble Starting My Computer

You can boot using the Windows 7 installation DVD and run the Memory Test, that will test the RAM and rule that out if it's not a problem. It's quick and easy.

If you don't have the Windows 7 DVD, you can download memtest86 from and make a CD to run it from.

It could also be a heat issue. You can view your temps in the BIOS, or download Speedfan, Coretemp or other program for Windows to monitor your temperature.

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Answer Match 60.06%

Hi there,

I don't know if anyone can help me. Over the last week or so I have been having real problems getting my computer up and running and I don't understand why. I have an HP Pavillion running Windows Vista Home Premium. Basically when I turn it on a variety of things might happen:
1. It will boot up and go right through to the desktop but then will freeze so I have to press the power button to reboot.
2. It will get to the blue HP start up screen and wont go any further.
3. Sometimes it will go to the black screen and ask if you want to go into safe mode or run system repair (or something like that), but then when you choose whatever option it just freezes again.
4. Once or twice I have seen a blue screen but it flashes up so quickly I dont have a chance to write down the error message, the first part is driver_irql_.

Basically it just keeps freezing at various different stages of start up and I have no idea why. Usually it eventually starts up after about 10 attempts at rebooting, but it is very frustrating and I don't want one day for it to not turn on at all.

I'm not a computer wizz, so if anyone has an idea of what is wrong and could talk me through trying to fix the problem I would be extremely grateful.

Many thanks


A:Trouble starting my computer

hello emily,

if you can get into windows. go to start>computer>C:>windows>minidumps, there will be the message(s) you don't have time to read.
If you can post the latest one here ,someone may be able to help you.. sounds like an out of date driver, or some bad RAM

and if you could post your whole hp pavillion # that would help later on also...

thanks, and good luck

try running the memory tool
start>all programs>administrative tools>memory diagnostics tool

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Answer Match 59.64%

I've had this recurring problem over the past couple years. When I'm using my computer, or when it is on but I'm not using it, it will crash and try to restart. This could happen after 2 minutes, or 2 hours, sometimes longer. When the computer tries to restart itself, or when I turn it on after a successful shutdown, it will not start up very often. Usually there will be no monitor response at all, but the computer itself will make some seemingly "working" noises. Sometimes it will get to the blue screen and freeze up. I'd say 1/25 times I press the power button on my computer, it will work, sometimes after trying unplugging it, but that doesn't seem to be perfectly correlated with a better startup success rate. Lately, maybe 1 out of 25 times, I'll see "RV370SE P/N 113-AA14006-103 128MB 324e/196m CRT+TU Bios" then "Bad BIOS checksum. Starting BIOS recovery. Checking for floppy... CD ROM not found!!!..."

This problem used to happen, then I did a system recovery, and it went away. Before it starting crashing orginally, I had a few viruses, and tried getting rid of them using MBAM and other programs. The viruses would get better, then worse, then the crashing/startup problems. I've ran system recovery several times over the last few years and it has always seemed to fix things. This latest time I ran it, I haven't had any classic virus type problems, but the crashing/startup problems came ... Read more

A:Computer Crashing/Trouble Starting Up

<<Bad BIOS checksum>>

System manufacturer and model?

Off hand, I'd say that you may have a bad CMOS battery.


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Answer Match 59.64%

I have a windows xp computer . When I turn on my computer to connect to internet it will stop half way then I have to turn computer off and try again

A:having trouble starting xp 2000 computer

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Answer Match 59.64%

Laptop - Dell Inspiron 1525 
Windows Vista
Been getting this message on failed start up repair since yesterday. System restore runs and says its completed successfully but then it just boots up doing the system repair again. I can't even get into the computer via safe mode (to see if there are any files on there that I really need)
Is there anyway to get into the computer to get my files that I might need off or fix this problem? 
Someone told me that I'd need the Windows DVD version of my version of Windows to fix this and a repair install doing? I have no idea what that means and the only DVD I have is a recovery one I made via the laptop a month or so ago, which someone told me if I use could wipe all my data and I really don't want that to happen. 

Thank you for reading. 

A:boot critical file c\windows\system32\drivers\ksedd.sys

Try performing a repair installation.  This will require the installation disc, if you do not have one you can download a ISO image and burn it to a disc to create one in the instruction as Window Vista Forums.

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Answer Match 59.64%

Every time the computer is turned on or restarted it runs Starup Repair. When i look at the diagnosis it says 'boot critical file c:\ci.dll is corrupt'. I have already tried to restore the computer but i don't have the discs where i have backed up the computer. I have also run a virus scan with Avira and it did pick up 4 viruses and i removed them but the error still occurs. If someone could help me and give me guidance it'll be much appreciated.

A:Startup Repair error : Boot critical file c:\ci.dll is corrupted

After the PC tries the start up repair, select advanced options. From there you should be able to access CMD.

Once you get CMD open run this command. sfc /scannow -This will scan the integrity of all protected system files and repairs the system files if needed.

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Answer Match 59.64%

Please help me with this issue. My son was running with an antivirus program not up to date.His lap top started to have problems at first he had the blue screen come up saying it was dumping virtual memory.

I tried to install webroot and update his anti-virus but no luck. next i went to safe mode with no results. Now when we start computer the start up repair comes on and runs we get the following message:

boot critical file c:/windows/system32/drivers/sshrmd.sys

My son has all his pictures on this computer {i know silly not to back up}

Could anyone tell me how to fix this problem?

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Answer Match 58.8%

My computer is really slow, it even has trouble keeping up while I'm typing this. I have pest patrol corporate and google popup blocker and I still get adware, which pest patrol eventually removes and I still get pop ups specifically stopguard, winantivirus, and hotlivegirls. Sometimes when I start up the computer it sticks and I hit cad and stop binfont.exe in the process because that is what is sticking. It seems as if the program has changed its name to binadr. Something is really wrong with my computer. So i looked at the posts here and downloaded the hijacker software and here is the log:

Logfile of HijackThis v1.98.2
Scan saved at 6:21:12 PM, on 9/4/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP1 (5.00.2920.0000)

Running processes:
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\... Read more

A:Computer is super slow and has trouble starting up sometimes.

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Answer Match 57.54%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3957 Mb
Graphics Card: NVIDIA GeForce GTS 360M, 1024 Mb
Hard Drives: C: Total - 456935 MB, Free - 417705 MB;
Motherboard: PEGATRON CORPORATION, G60JX, 1.0 , BSN12345678901234567
Antivirus: None
my computer will not start, diagnostics says boot critical file c:\ci.dll is corrupt

A:corrupt boot file

Sounds like a fairly new system (i5). Did you make back up disks when you set it up? Did you make a start up disk? Most computers now days have the recovery on a partition of the hard drive. When you start there should be an F something (try F8 or esc key) to tap on when you see the logo. It should take you to a screen that will allow a repair to the boot system.

Why are you running without virus protection? It won't take long before you have more problems. Try MSE from Microsoft (free).

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Answer Match 57.54%

Hello Everyone,I am a new member.\

I have Vista Home Premium 64 Bit and Windows 7 64 Bit. As you see I am dual booting. I had Vista installed first.I installed Win 7 later.Everything was fine.
I installed cuipid a program that monitors,memory,CPU,etc. on Win 7. I used the PC aftyer that for a couple of hours.I shut doem,the next day I booted up went in to Win7(set as Default). It was fine.I resarted and arrowed to Vista to boot into Vista.
I got a Black sctreen saying: Windows failed to start. Hardware or software change may be the problem. I went into 7 and restored the system back to before I installed Cuipid,No Luck.
The screen that comes up when I try to boot into Vista says:
1 Insert windows Disk and restart.
2.Choose your choose your language and click next.
3. Click repair your PC./

I tried a repair on Vista and &.

On the page I also get error: File/windows/system/32/Winload exe.
Status: Qxc000000F
thenselected entry could not be loaded because the application is missing or corrupt.

I know thetre is a way to restore the Boot managwer from Cmd??

I would appreciate it if anyone could advise me how to restore the Boot Sector.

I have 2 hard drives both partioned.
C: and D:

E: and F:

Thank You in advance for any help.


A:Corrupt Boot File

You could try to open the cmd prompt and try these:
bootrec /fixMBR
bootrec /fixBoot
bootrec /rebuildBCD
bootrec /scanOS

Or you could try EasyBCD it easy for you to define start-up settings and edit boot entries on the new Windows manager.
Hope this helped

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Answer Match 57.12%

Hello everyone,

I have a bat file that is launched when a torrent finishes downloading on my laptop which launched robocopy to copy it to my server computer.

I want to have the server run a few programs to extract the file and move it to the correct directory structure.

I want to launch a bat file on the server from the first bat file using the call command, however I am not sure if this command will cause my server to execute the bat or my laptop to execute the bat.

Is there a way to get my server to run the bat from the bat that is run on my laptop?

I think that if I use the call command that it will run the called bat on my laptop even though the bat is located on my server.

Thanks in advance

A:Starting a bat file on networked computer from local bat file question

Your exactly correct that the batch file will run on your laptop. The only way to run from the server is to use Remote desktop RDP from your machine to the server which will allow you to run the program in the server's memory.
Or, you could have a planned event (Task Manager) on your server which would check to see if the file exists at some point in time and then run the batch program in the servers memory space.


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Answer Match 57.12%

I got a error code 14, I Do Not have any recovery discs as I found the kids playing frisbee with them one day.

I was looking into buying a new OEM XP on ebay but am getting conflicting information on whether or not it

will work and what is needed for it to work.............Any thoughts ??

Its stuck in the familiar Windows to blue screen loop, its an HP Desktop......Thanks.

A:XP Has corrupt registry file. Will Not Boot

I don't believe in purchasing various items using eBay...I prefer bona fide vendors, warranties, legal recourse, etc...if things go wrong.

I would take a direct approach...and contact the system manufacturer (HP) for replacement recovery/restore CDs.


4 more replies
Answer Match 57.12%

Hi there guys I have Windows 7 RC and have been using it it for months without any problems.

I installed Microsofts new AV program and that was running fine, I guess. Today I installed a wireless keyboard and was playing around with it and the system crashed. I restarted it and when it came to the boot screen (mine is dual boot with Vista) it just restarted. Tried Vista it came up with boot load error. I tried the RC disc to repair and first it said it fixed it but tried again and nothing. So I was thinking about re installing OS again, went through the setup and windows said it could not install on disk 0 partition 1 as that had a boot system, it just would not show that HD at all even though it has other partitions. When to the motherboard setting and there it only shows 1 WD HD and the Pioneer DVD-ROM. My system consists of the following
1 X Samsung 1TB, several partitions inc OS for both Win 7 and Vista
1 X WD 2TB, 2 partitons
1 X WD 2TB, no partitions

The Samsung did not show up nor did the other WD
I have now opened the case and plugged the samsung via USB to my XP machine and all partitions show up, on Win 7 the boot file is messed up and the Vista partition has no boot file at all.

How do I fix this guys. I dont mind re-installing Win 7 but there must be another way to do this, any help on this will be much appreciated thanks in advance guys

The WIN 7 OS partition, has a bootmsq file which is messed up, what does an original WIN 7 Boot msq file look like

A:Boot File for Windows 7 Corrupt, please help

Can you use something like EasyBCD running from your XP box, but linked to the other HDD?

I don't have my W7 or Vista box with me now, so I can't remember how the bootloader works on them off hand.

I guess another thing would be to try and load W7 on a USB drive and see if you can gain access to those two partitions. If so, worst case, backup the data, fix the partitions, and then overlay the data to get it back.

Also, have you tried doing the following??

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Answer Match 57.12%

im using xp and getting a message:
file missing or corrupt:

I've tried to repair using an xp reinstall disc but going nowhere.

Help (quickly)!!!!:

A:cant boot up:file missing/corrupt

1. Start the computer from the Windows XP CD-ROM.
2. At the Welcome to Setup screen, press R to start the Recovery Console.
3. Select the appropriate installation.
4. Enter the Administrator password or press Enter if the Administrator password is blank.
5. At the command prompt, type chkdks /r and press Enter. If you have large disk drive, go to lunch.
6. Type cd system32 and press Enter.
7. Type ren c_850.nls c_850.old and press Enter. (Don't worry if no file is found.simply continue)
8. Type expand \i386\c_850.nl_ c:\windows\system32 and press Enter, where is the drive letter that contains the Windows XP CD-ROM.
9. Type Exit and press Enter to restart Windows XP.

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Answer Match 57.12%

Operating Dell Inspiron 7500 with XP professional
It won't boot because of <windows root>\system32\ntoskrnl.exe missing or corrupt.
How can I fix this?

I am new to this site and would appreciate your help to solve this problem.

Thank you.

A:Won't boot-missing or corrupt file-Help!

Hello and welcome to TSF...
Could be software or hardware issue...
To find out whether is software or hardware issue, first find out what make/model is your HDD...
Visit manufacturers Web Site, download diagnostic tools, and test your HDD for possible bad sectors...

If your HDD is OK, try check disk repair:
Make sure your first boot device in BIOS is CD-ROM
Boot with Windows XP CD...
When it prompts you to 'press any key to boot from CD' do it...
After text-based portion of Setup, press 'R' to enter in Recovery Console...
Pick up the partition where is your system installed...
If you have admin password, type it and press Enter...
Type CHKDSK /R [notice the space between CHKDSK and /]
and hit Enter...
After it finish, type EXIT and hit Enter...

Hope this will help you mate...
Keep us posted...

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Answer Match 57.12%

I have a Dell Inspiron 1501 running Windows XP. When I start up I get the following error message:
File is missing or corrupt.
Start Windows setup using setup cd.
I have tried starting in safe mode, last know config but it keeps coming back to the error message (I do not have the setup disc).
I also have had the error message that that ac adaptor is not recognized.
I don't know if the adaptor could be causing the system 32 error.

A:File is missing or corrupt at boot

Hi and welcome.
Not an easy one to solve, you will need the install Cd or if you can borrow one, it will have to be the same as installed - Xp Professional.
How to recover from a corrupted registry that prevents Windows XP from starting

If no luck - you may be able to save any needed data and files.
How to use Linux live Cd to backup files from a dead Pc

2 more replies
Answer Match 57.12%

Im Having A Problem With My Xp Home Edition,,,my Wife Installed Ms Office Two Days Ago,,,now Every Time We Boot Up We Get The Invalid Boot Ini. File Warning,,,then The Comp Proceeds To Start Up,,,,its Running Slow,,,and It Removed My Boot Ini. Tab At The Top Of My Msconfig Screen,,,ive Asked Alot Of People And All Anyone Can Tell Me Is To Reformat,,,which I Would Like To Avoid If Possible,,,,im Open To Ideas If Anyone Has One,,,thanks!!!!

A:Boot Ini. File Corrupt Or Invalid

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Answer Match 56.28%

So this morning I left my laptop on while going to college and then work, after work I came home the laptop was off. Weird I thought I start it up and It keeps giving me an error that the "Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM".
It tells me to instert the Windows XP cd, or set up cd.

Now I havent done it yet because I want to know is there anyway to save my stuff that I have on my harddrive? and DO NOT WANT IT TO FORMAT MY HARDDRIVE

The reason is I have FINAL PROJECTS for my term papers and also FINALS and all information related to college. I am really worried that I dont have it anymore and I dont know what I would tell my college proffesors. Please someone if you know how to save the portion of the disk thats not windows please help.

Thank you.

I also tried doing a start up disk, before coming to my senses realizing that my laptop doesnt have a floppy drive.

I think this cd that im using is not service pack 2 even thought my laptop had it on when it crashed. Any ideas what I can do thank you

A:boot error, corrupt file any way to save it

15 more replies
Answer Match 56.28%

I own an Alienware Area51 7500 and this morning the computer randomly froze up within the first minute of starting Windows (this happens from time to time) and I am always forced to reboot the computer, and it eventually works. This time, after the reboot XP didn't even boot up, and I got this error message, "Windows could not start because the following file is missing or corrupt: system32\DRIVERS\isapnp.sys"
After I googled this issue, I resorted to booting up with the Windows XP CD and using the recovery console. So I did, but once I pressed 'R' in the 'Welcome to Setup" screen, it told me that it was not able to find any harddrives on my computer...I have a RAID HD 250 each, working as a one 500 gig hd. I am out of ideas and hope, any kind of help will be appriciated.
Thank you for your time!

A:Xp Wont Boot Up, Corrupt Isapnp.sys File.

You need the driver disk for the RAID Controller, start up the computer with the XP CD, select the mass storage device when setup asks, insert the RAID floppy, then setup will see the drives.

11 more replies
Answer Match 56.28%

Hello,I'm really hoping to find the answer to this issue. I've been trying to work it out on my own and have gotten to a rather thick brick wall (for me, anyway. Hopefully it's cake for someone else out there).I recently had to evacuate due to Hurricane Ike. I grabbed my tower, luckily, and ran. The tower was secure in the vehicle, so there was no shuffling around. However, I've plugged the tower into the setup at the place that I am staying, and here is what ensued:Booted up the computer. It booted fine, seemingly. However, once it completely booted, it immediatly shut down and began to reboot. It began to go through the system check that it goes through when the computer is shut down improperly. That is when I got the following message:"Windows could not start because the following file is missing or corrupt:\WINDOWS\SYSTEM32\CONFIG\SYSTEMYou can attempt to repair this file by starting Windows Setup using the original Setup CD-RomSelect 'r' at the first screen to start repair."Which might have worked had all of my CDs and software information not been in the house which got 5'4" of water and have been growing mold for a few weeks now. Even if I had the CD-Rom, however, it would do me no good because my CD drive stopped opening around 2 years ago. (I know it is time for a new computer, but money was tight before, and now that everything in the house has been lost, this computer being able to work for a... Read more

A:Windows Cannot Boot - corrupt system file

where it says To Enter Set up Press Enterpress enter and you can run a full non destructive repair from therepressing R only goes to recovery consolethe recovery cant help here heres a site to help you repair winsdows

5 more replies
Answer Match 56.28%

I have a T420 laptop running Win 7 64 bit. It won't boot. Startup Repair can't fix it. It says DZHDD64.SYS is corrupt. How do I fix this without losing all my data? I can run DOS, which says the size of the file is 0.

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Answer Match 56.28%

Upon startup, I get a message telling me

"Windows could not start because the following file is either missing or corrupt:
You can attempt to fix this problem with the System Repair on the Setup CD."

Or something along those lines.
When I first asked for help I was told it was a registry error, and to try "Last Known Good Config." from the boot menu.
I tried it, and no cigar.

So, I can't get into my system.
Windows XP came with my computer, so I have no CD.....


A:Boot problem - missing/corrupt file

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Answer Match 56.28%

My first post. I saw another unresolved post very similar. I get either a black empty screen or the system tells me that my hal.dll file is missing or corrupt. The USB ports and sound capability were mysteriously disabled before my unsuccessful reboot(s) and now I need to know if swapping my master and slave HD's is even feasible, since this is what someone else tried without any success. Is there a new trojan or something out there that does this kind of damage? Help is certainly welcomed.

A:XP boot failure says missing or corrupt hal.dll file

Hello juniortech, Welcome to TSF!

I suggest that you got the Microsoft site and read this article. (Click on the coloured link.)
If the information is a bit daunting, just let us know and we will assist you further.
Give it a try, then post back with the results.

Kind Regards,

1 more replies
Answer Match 56.28%

I got Windows 7 the other day. My current system had WinXP loaded on it, and I figured I would just leave it on there and install Win7 on my other hard drive. So, I made a Duel Boot. One of my HDD's has WinXP on it, and the other has Win7. Both are Western Digital drives.

So I finish the Win7 installation and enjoy the brand spankin new operating system Microsoft is shoving down our throats. After a while, it starts to grow on me. In fact I begin to love it, much more than XP. I load my air card drivers (cell phone internet source, you might say), get the net up and running and install VIPRE anti-virus software, FireFox, and transfer some of my music from my drive with XP over to my drive with Win7.

After I installed VIPRE, I of course had to reboot, and I did. Win7 reloaded and everything was peachy. So then, I decide Im going to set up my home network so my parents can access the internet through our router (of which we were using with WinXP prior to 7.) So I do all the configuring through Win7 as I would WinXP; I go to internet options, apply internet sharing, etc etc. But for some reason, my parents XP machine wouldnt get the internet from my Win7 machine. It would connect to the router, and it appeared to be getting a good internet connection, however, no browser would actually display a Webpage. So naturally, I reboot my parents laptop and try again. No luck. Then I decide that maybe my computer needs a refresh so I reboot it as well....

This is when I get the ... Read more

A:Win7 + WinXP = Corrupt Boot File

This just in:

Apparently Win7 does not use the NTLDR system loader that XP does. Maybe there is a conflict there?

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Answer Match 56.28%

I'm receiving a <windowsroot>system32/hal.dll missing or corrupt error upon startup.
i've tried about 5 different suggested solutions from the Microsoft website and none have worked so far. I tried to boot using the Microsoft xp CD and then hit R for the recovery the recovery console i tried some solutions such as chkdsk /p and / well as fixboot......fixmbr and finally expand and copying the file into the c: drive.....nothing has worked so far.......i also went the other route....instead of hitting r for the recovery console i tried to reinstall xp but after i got through the first few steps and hit F8 to agree to the terms....i was only left with the choice of installing on one of the 2 partitions...i then received a warning that the partition i installed on would be formatted and all data erased.....the issue here is that although i do have most data backed up....there are a number of files that unfortunately i didn't back up...anyone out there have any suggestions....


A:windows xp will not boot....missing or corrupt file

i also should mention that when i power up the computer....without the windows xp just goes directly to a black screen with the not even sure how to access the recovery partition of my hard drive anymore

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Answer Match 56.28%

How do I replace this file when the computer won't boot up? I have a set of XP setup boot disks. Can I use those to boot up, then copy the file to c:\windows\system32? Is there an easier way?



A:Won't boot (file ntoskrnl.exe missing or corrupt)

My friend had the same problem a year ago. I used windows xp cd to boot up and copy the file to system32 folder.. it's working.

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Answer Match 56.28%

Having many problems after windows crashed and seems to be "invsible" on hard drive ...after running chkdsk /r using WIN XP CD and recovery console I am now getting

Windows could not boot because the following file is missing or corrupt:
<Windows root>system32\hal.dll

Please re-install a copy of the above file

Have tried the recommended MS fix .using XP CD and "expand d:\i386 " command but I am getting "the system canot find the file or directory specified".

Any ideas ? I think my HDD is either damaged or has picked up malware implying it is damaged but data (apart from OS) may be intact...don't want to reinstal from recovery and lose data (although "my documents" folder has been backed up to external HDD) if I can repair XP but seems not to be possible. Using repair from recovery console doesn't show any current WIN XP installation and C partition seems to be "empty" (shows 148mb of 160mb HDD "free")

A:Windows could not boot because the following file is missing or corrupt:

Try booting from one of these. Don't even bother trying to replace the "missing" file because it is probably not missing and there are 7 choices of hal.dll decided upon at setup, so you may get the wrong one.

Bootable XP Sysboot Floppy and CD Images

These will give you a menu for boot and you choose the partition and drive. Most will be the first choice. If it boots, then we just need to fix your boot.ini or other boot files.

Can you give us the make and model? Do you have a SATA drive?

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Answer Match 55.86%

Error message is Windows 2000 could not boot because the following file is missing or corrupt - WINNT\SYSTEM32\CONFIG\System

When I go into Windows 2000 Setup (off of the Win 2000 Update CD) I can see my drive and all the files on C: including System and System.alt. The directory information shows these 2 files to be the same size --- which is what I'd expect. I guess I'm thinking that if one is corrupt maybe it's size would be altered.

When I try a repair --- so far it doesn't work. I've tried every WIN 2000 Setup repair method that doesn't require an emergency boot floppy because....I don't have one. I have other systems here I can use to create or download a generic one but I'm not sure that this will work for me.
All my bill paying files are on this computer and I need to pay my billls. There must be a way to get this fixed without hauling my PC into a shop --- isn't there? Please help if you can... Thanks!

Okay...I've tried using substitute emergency boot floppies. I can get to the console. I can run Chkdisk. I think I may have a bad boot sector but who knows. I need some tool I can run from the console off of a floppy that can help me diagnose and fix this thing.

I've typed out all the .log files in c:WINNT\SYSTEM32\CONFIG to see if there was anything interesting there. A couple of them seemed to have a sort of a mean-faced icon as the last character in the log file.

I've tried using some tools like ... Read more

A:WIN 2000 Won't Boot-System file missing or corrupt

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Answer Match 55.86%

So sometime randomly during the night, my computer restarted itself due to like finish installing some Windows updates, then I awake to find my computer in the setup recovery screen! This is not the first time this has happened! This EXACT same problem occurred about 2-3 days ago, so what I do is I check to see what the setup repair had found and apparently A file called " D:\ci.dll " is a critical boot file & it's corrupt, and now I don't know what to do!? I don't have ANY restore points, no recovery disc, and have no idea what to do which is why I came here. Should I get the file from the same version of Windows 7 from a different computer I have & replace it using Linux booting off a CD? Or what would be the best solution? Because last time, the same file was corrupt, and I did a system restore, btw, if it helps, I have an Acer, 6Gb of Ram, Windows 7 64Bit, 3.2Ghz AMD processor, AMD Radon 6570.
Thanks for ANY Answers

A:Windows 7 boot file is corrupt? Second time this has happened!?

yeah the file ci.dll is the base code integrity module.

you can try this for the moment to see if it settles the problem with a windows file.
SFC /SCANNOW Command - System File Checker

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Answer Match 55.86%

Hi all. I've been researching this problem for 2 days on my own and hope that someone here can help.I am running WinXP Home SP2 on an eMachine T6412 with Athlon 64 3400+ CPU.Here's what happened:Got infected with AntiVirus 2008Tried to install SuperAntiSpyware to repair but Windows Installer was damaged and anything I tried to install or uninstall came up with: The Windows Installer Service could not be acessed. This may be because you are in safe mode...I went in and manually disabled AntiVirus 2008I spent several hours trying to repair Windows Installer with no luck.Decided to do a repair install, which caused me to start updating my Windows installation from my original SP1 to SP2. I had lots of difficulties and failed installations. I had to basically download the files then switch to safe mode to install them.Tried to install SuperAntiSpyware again and bang: Windows Installer cannot be accessed!!!!Decided to try to repair Windows Installer one more time through Repair Console. Everything seemed to go OK and then when I went to reboot, I got the following: INF file minint\boot is corrupt or missing, status 14. This comes up right after the post and I am unable to do a reinstall or even access the recovery console. I have tried to create aslipstreamed boot disc with SP 2 already on it and still get this error or it's partner: INF file txtsetup.sif is corrupt or missingHas anybody out there got any ideas?TIA,Roberta

A:Inf File Minint\boot Is Corrupt Or Missing, Status 14 - Am I infected What do I do - I don't have much faith in persons/users who get infected...and then self-clean...and subsequently...have system problems.It could happen...I just don't think that I've seen a single poster who claimed to have done to report system problems afterwards.It's painless and easy to make sure.Louis

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Answer Match 55.86%

I get an error message that the WINDOWS\SYSTEM32\CONFIG\SYSTEM file is "missing or corrupt". How do I repair this. I can only boot off the CD and either do a repair/reinstall or DOS repair.

Any advice?

A:Solved: Corrupt system file - Windows will not boot

8 more replies
Answer Match 55.86%

Last night I tried to watch a video on youtube, but the clip would pause after a second and no audio would play. Also one of my sub picture folders had become corrupted a few days ago. A similar problem occurred a couple weeks ago. I made a topic here and was told to schedule a chkdsk. I did and it fixed the problem. Since my computer always runs chkdsk at boot for some reason, I restarted my computer and let chkdsk run. I then got a dos looking screen that said "file windows\system32\config\system is missing or corrupt." My jaw hit the floor.

Using a PlayStation 3, I went online for a solution. I found a forum that said to boot up the Windows CD and press 'r' to begin the recovery. it then press '1' and type "chkdsk /p" Then type "fixboot" Finally reboot, press F8 and choose "Last known good configuration" I did all this and got the same problem, a corrupt windows\system32\config\system file message.

Then to top it off, my Windows CD stopped booting up! It would say it's loading but then take me to the same corrupt windows\system32\config\system file screen. I later read that som OEMs won't be able to get back into the Recovery Console if you do a fixboot. I don't even know what an OEM is?

Finally I got the CD to boot up to the blue setup screen by pressing F8 repeatedly. I'm going to wait on this screen for futher instructions.

Also, my current so... Read more

A:My Windows\system32\config\system File Is Corrupt. My Windows Cd Has Trouble Booting.

What options are you offered on the setup screen?

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Answer Match 55.02%

Hey there I've been having a few problems with my computer recently. My computer has been regulary crashing. However it always booted. But recently my computer has to decided it won't boot at all. I have a feeling that my computer may have been shutdown incorrectly and thus the problem may not be linked to the random crashes which I believe to be the result of installing a new graphics card. However I cannot be sure of this. One thing I am sure of though is that I cannot do anything unless I can boot my computer. I've already posted on the possible graphics card issue here on this forum and made mention of this boot issue there, however I've now linked the no boot issue here, since it may be a seperate problem. The problem began when I started my computer this morning and got the following message.Windows could not start because the following file is missing or corrupt:\windows\system32\config\systemYou can attempt to repair this file by starting windows setup using the original setup CDROMSelect 'r' at the first screen to start repair.Only problem is I don't have my original setup CDROM. I wasn't given an XP disk. I have looked at various sites and have found that it is possible to make XP floppies. I have a friend who has a disk for upgrading Win98 to XP but I have a feeling this disk won't be of any use. If I have to use floppies will the repair process be made more difficult.I have also noticed various methods to res... Read more

A:Refusing To Boot: Windows Could Not Start Because The Following File Is Missing Or Corrupt:

Does nobody know???

27 more replies
Answer Match 55.02%

Last Sunday I ran into a horrid problem with my Asus c90S machine and Vista.

I am unable to boot windows due to a corrupt or missing registry. I've tried repairing from Install disk and also using the restore point fix. Neither of those are able to fix my problem. I've used chcdsk /f and many other command prompt commands to try and fix the problem myself, but I'm at a loss.

here is the direct file that I think is causing the problem:


Status: 0xc000000f

I would love to be able to save a few of my files. Can I transfer my files from my HD to an external USB HD? If I attempt to reinstall vista from start, would I lose all of my files?

And finally, does anyone have an suggestions as to the problem and/or fixes?

I'm running a Hiatchi (sp?) harddrive. I apologize for any missing information.



A:Vista Boot Problem - Registry File Missing or Corrupt

Yes, you probably can transfer your data to another media.

I recommend buying an external hard drive enclosure. It's very similar to an external hard drive, but you are able to put a normal hard drive inside it and read it like a USB drive. They're very cheap, from what I've seen.

If you attempt to reinstall Vista, you will lose all your files.

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Answer Match 55.02%

Yesterday I posted about how my PC was trying to reinstall windows for some reason. Eventually, I went through with it and as it turns out it must have beena repair install because nothing was lost.

However, the computer is freezing up and rarely booting (I'm hoping I can get some responses to this thread before it crashes again and I might not be able to reboot).

Upon restarting, I've had the following error messages:

"following file is missing or corrupt:


"<windows root>\system32.hal.dll
(reinstall a copy of the above file)"

What to do? Total novice here, I have no idea what I'm doing. Also, I'm trying to back a few things up incase it goes into total meltdown but my external harddrive isn't being recognised. Any help would be much appreciated.

A:PC failing to boot, crashing and showing corrupt file messages HELP!

It sounds like the re-install did not go well and needs to be re-done. Checkout: or John Will's thread above.

Sorry and good luck.

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Answer Match 55.02%

I'm getting a \WINDOWS\SYSTEM32\CONFIG\SYSTEM message all of a sudden!

DESPERATELY need to copy some personal files somewhere before trying to restore / reformat!!!

PLEASE, help needed!!!

A:Missing/corrupt file, can't boot, NEED to save personal files!!!

9 more replies
Answer Match 54.6%

I have XP. I tried to reinstall Windows on my other computer,but this appeared with a black screen saying:"Windows could not start because the following file is missing or corrupt:\system32\hal.dll.Please re-install a copy of the above file."Every time I press a key,the Gateway logo appears and it goes back to saying the same thing! I tried F2 and F10,but it does the same thing. I tried turning off the computer manually,resetting the modem but nothing works!If anyone has a solution please help me. Thanks.. is where I got the"bright idea" from. Windows XP was already on my computer when I bought it. I was trying to install Windows XP again,because Windows Movie Maker wasn't on the computer anymore for some reason. P.S. I don't have a Windows CD.I didn't receive a CD with my computer. Windows was pre-installed on it.I've tried going to the Windows Advanced Options Menu,but none of the options work.

A:My computer has a corrupt file!

Hello,Can you get in to safe mode with command prompt?If you can, type C:\windows\system32\restore\rstrui.exe in to the command prompt and press return. This should allow you to run system restore to an earlier date.

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Answer Match 54.6%


My laptop was working fine last night, then this morning it will not boot up.

I get the following message:

STOP: c0000135 {Unable to Locate DLL}
The dynamic link library winsrv could not be found in the specified path Default Load Path.
Beginning dump of physical memory.
Physical memory dump complete, contact your system administrator or technical support group.

I have tried to reboot several times and get the same message. I have a Compaq Amanda 7800, Windows NT 4.0 build 1381, service pack 4, and 128 MB of memory.

I don't have a Windows NT set up disk, or a boot disk.


A:{Advice Offered} - Blue Screen on boot up (Missing or corrupt DLL file)


Ok... I probably do not have good news for you.

Are your NT system files on a FAT partition? If so, then you can boot of a DOS6.11 boot disk (The one I have set up is available here) and expand the file off your NT CD and write it to your HD, as it is likely to be corrupt.

If the partition is formatted with NTFS, you have a much more harder task. You have the following options:

a) Format the HD and re-install NT. If you have important data that you need to save off the HD, then you can use NTFSdos from (which is supplied on my boot disk) to read the NTFS drive and extract the data.

b) Buy a Read/WRITE version of NTFSdos and use it to expand the DLL off your CD and write it to the HD as per the FAT16 instructions (PS. If you decide on this choice, I would LOVE to have a copy of the Read/WRITE version of NTFSdos, or better yet ERD {Emergency Repair Disk} Commander)

c) Install a second copy of Winnt into a different directory on the same HD. Then expand the DLL off your CD and write it to the HD in the old NT directory. You will probably have to edit your boot.ini file to include the old NT version.

Let's assume the boot.ini file looked like this (I have used my Win2K boot.ini file, which only has ONE line for the NT OS to start. In NT4 there are 2 lines; keep both lines intact):

[boot loader]
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows NT... Read more

1 more replies
Answer Match 54.6%

I'm working on a HP pavilon laptop that is running Windows Vista 32-bit. It will not boot up OR if it does we get this error: the file is possibly corrupt. The file header checksum does not match the computed checksum. I'm not sure what this means. I've been reading all day on help forums and nothing has really helped. The problem is it WILL NOT bootup so I cannot get to safe mode at all. No blinking cursor, etc. I have tried F2 & ran that memory & hard disk diagnosis & nothing seems to be amiss. On the error log I really didn't see any errors. There were several listed as 602 but am not sure if that's an error.I do not have the windows xp repair or start up disk. I've unplugged it, removed the battery which by the way is dead anyway so we run on direct plug in. We have not added anything new to the pc as memory or programs.Any ideas to help would be really welcomed or if I missed anything. Maybe it's just dead.

A:corrupt file/Wins Vista/ hp laptop won't boot blank screen

See if any of these help.Dead laptop

8 more replies
Answer Match 54.6%

Good evening all,

New to the forum and I'm experiencing problems with my desktop running Windows XP Pro.

If I try to boot I get the message System32/drivers/ntfs.sys missing or corrupt

I have searched the forum and tried to do as advised here

When I try to run Windows recovery console I get a blue screen with the same message :-( at part 3. of the above advice.

I'm guessing my drive has gave up the ghost but in true tight style I'm praying it is something silly and not the drive.

Any help or advice would be much appreciated. I'm not very good at fault finding but I know my way a round a PC well enough to do virus removal etc so not totally illiterate and able to follow any instructions given to me.

Plllllllllease someone help


A:Solved: System32/drivers/ntfs file missing or corrupt Cant boot or do anything I've t

16 more replies
Answer Match 54.18%

Hi..I am desperate for help on this one! Medieval 2 the patched version started having problems launching...would get a "demoshield player has encountered a problem" and program would shut down! We uninstalled the patched version , reinstalled Medieval 2 but the game still will not start..same message! Also now NONE of the Total war games we own will start up ( we have them all!!) Can find no answers as to how to fix this problem anywhere else...hope someone can help . .. we are not terribly tech savvy so hopefully if there is a fix it will be something we can understand!! ANY help would be appreciated!!! PS all the games previously worked just fine so the computer is capable of playing them.

A:Critical problem with starting games!

First, have you gone and posted this question in the Medieval 2 Offcial boards? Done a "search" through the Medieval 2 forums? You may find answers and suggestions from the other players there in whatever they call their "Unoffcial Tech Help" board.

It might have been a corrupted files down too.

1 more replies
Answer Match 54.18%

I've used Disk Director successfully before.  This time I attempted to shrink my C: partition so that I could clone to an SSD.  I had 148 Gb on 299Gb that I was trying to resize to 238Gb.  When the dust settled this bleeper reported Corrupt Master File Table.  My gut feeling tells me that 5 years of programs and tweaks are still there.  Does anyone know how to recover?  So far Acronis Recovery Expert, TestDisk and Seagate File Recovery no help.  DMDE shows daylight but what is the proper procedure to work it's magic?
I'm currently copying the D: partition of the afflicted drive just in case.

A:Partition resizing failed-now corrupt master file table on boot drive

When you ran Testdisk click on Advanced then Boot. Does it show that the backup MFT is intact?  Even the backup is actually only a few first bytes fo the MFT so it may not work even if the backup is listed as okay.
Also, if you can create a System Repair Disk on another computer with Windows 7 doing a chkdsk /r will try and repair the MFT.
You may have to recover your data with a program like Easeus Data Recovery. This would let you recover 1GB for free. After 1GB you would need to purchase a key.
This is why I recommend a complete disk image be done when doing any kind of partition movement. Though rare, things can go bad as you found out.
I am not familiar with DMDE but I would assume you need to scan the drive for it to find any recoverable files. Here is the online manual.

8 more replies
Answer Match 53.76%

It give me message - Windows failed to load because the system registry file is missing or corrupt. Status : 0xc00000e9It was just randomly Missing or corrupt. I belive this is hard disk error but I keep finding solution for month but I don't find any that worked.I don't know my computer details but what I know isComputer name - AsusChipset - AMD PhenomIf you guys can help me I will appreciate it . Hope god bless you ..

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Answer Match 53.76%


I have an old Acer Aspire 5672 WLMi with these specs

Windows Vista Business x86 SP1
Centrino Duo 1.66Ghz
2GB 666 Mhz RAM
Mobility ATI X1600 128MB

The laptop had been experiencing heating problems so I stopped using it for a while.
After I finally decided to clean up the cooling fan months later, it would appear that the OS got corrupted while sitting there...

I'm getting the following error:

File: \Windows\System32\Drivers\pvkqm.sys
Status: 0xc0000098
Info: Windows failed to load because a Critical System Driver is missing, or corrupt.

I know that a recovery disk might do the job, or I could simply reinstall a fresh copy of Vista/Win7.
The problem is, the optical device of this laptop is also broken. I cannot even access a bootable DOS

Is there any way for me to get around this problem without using a CD/DVD of some sort?

A:Critical System Driver is missing or corrupt...

7 more replies
Answer Match 53.76%

Hello sevenforums, I am greatly needing your assistance. Earlier today I uninstalled avast! antivirus as it was hogging up more RAM that I wanted. After restarting the PC to my dismay it would not boot up, going into a system repair which would then fail.

I looked at the details regarding the failed repair and it said \windows\system32\DRIVERS\ACPI.sys is corrupt

I went into the advanced options and it would not give me a restore point or restore image to use.

I googled for hours regarding this issue and tried several fixes using the command prompt including chkdsk, bootrec, and finally I found this which seemed to pertain to where I was at in regards to fixing this myself:

"If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it. To do this, type the following commands in the order in which they are presented. Press ENTER after each command.

Bcdedit /export C:\BCD_Backup

ren c:\boot\bcd bcd.old

Bootrec /rebuildbcd"

-It did find a windows installation when previously it wasn't, I crossed my fingers and restarted and still nothing.

Now when it attempts to boot it does not go into a system repair, instead, it immediately says:
-File: \Windows\system32\DRIVERS\ACPI.sys
Info: Windows failed to load because a critical system driver is missing, or corrupt.

It no longer gives me the option to go into system recovery, so I can no longer get into the command prompt, it would never boo... Read more

More replies
Answer Match 53.76%

I had a virus on a file so I deleted it. Now when my computer starts up it keeps looking for the file. I just click "ok" and my computer works fine, but its just annoying that the message loads and my computer won't completely start up till I hit ok. Here is the message:

"Drive or network connection that the shortcut "" refers to is unavaliable. Make sure the disk is properly inserted or the network resource is avaliable and try again"

A:Solved: Computer looks for this file when starting up

13 more replies
Answer Match 53.76%

Hi there!

Firstly, I apologies if this is in the wrong place.

My problem is this; my computer will no longer start! (and this is a bad thing as I have university exams in 10 days time).

After pressing the power button, the laptop says it's loading Windows files, freezes for a few moments and then loads into startup repair. The error report says that the startup fails due to a corrupt aliide.sys file in the Windows folder (or wherever - I forgot to note this down). Now, it offers no other explanation other than 'unplug everything and try again' (which I've done) or 'contact your manufacturer'. Helpful.

So I went into the system recovery options bit and tried to do a system restore. However, this is all well and good until it reaches the 'finalising restore' stage, where it comes up with another problem. It cannot complete the restore due to an 'unspecified error - Cannot create a file when that file already exists. (0x800700B7)'. It recommends trying another restore point which yields the same result.

I'm really against doing a complete PC restore as there're files and software licenses on there which I don't need the hassle of sorting out. However, I don't see any alternative option!

Any help would be greatly appreciated.

Extra information:

The latop is a HP Pavillion PC, roughly 2 years old.

I have tried booting into safe mode, but it still ends up in startup repair.

I do not have these reinstall... Read more

A:Computer won't start due to a corrupt aliide.sys file

The best way to get the files off would be to take the Hard drive out and connect it to another PC using an Enclosure with USB connection.

If you know any body with the same version of Vista as you and has a disk you could borrow it try a startup repair option also.

3 more replies
Answer Match 53.76%

Okay, from the beginning. I have a emachines t5048 that had many viruses on it (the new win32 one for a fact) and other "fake antivirus" popup ones. The computer was slow, mcaffee and spyweeper couldn't delete the file so I took out the emachines operating system disk cd. I went through the 1st recovery mode that was supposed to create a back up and install a new fresh version of windows, (don't worry about any data, I backed all of it up prior to this). When the computer was done recovering, it prompted me to restart it. It kept restarting, getting to the area where the windows xp logo shows up and shows the loading bar, after that, it continues to reboot itsself... Never getting to the login or home screen with the start button. I tried a complete restore, the one that erases everything - Same problem. I cannot boot into safe mode. When I press f8 at start up and select boot to last good configuration, it gives me the option to select "windows xp media center edition". Then it tells me that windows could not start because the following file is missing or corrupt: WINDOWS/system32/config/SYSTEM that's all I have tried. I have okay computer knowledge (ish) and the computer is out of warranty. Whatcan I do??? Thanks a ton!!!

A:Computer keeps rebooting, corrupt system file? Please help!

6 more replies
Answer Match 53.76%

When I boot my computer it says this:

after the backslash after drivers it lists many drivers each one on a different line.

It also had 2 other similar messages. Ex.



Any help would be appreciated.

Thank you,


A:System32 corrupt computer won't boot

Boot from XP CD , select the first repair option. When the c:\ prompt comes up type - CHKDSK and press enter . wait until it finishes its scan .
At the next c:\ prompt type- FIXBOOT. When it is finished reboot. I think this will fix it.

2 more replies
Answer Match 53.34%


I've got an HP G6000 laptop running Vista 32 that has developed a fault. When I try and boot it up, it comes up with the error screen;

FILE: \windows\system32\drivers\ndis.sys

STATUS: 0xc000000f

Windows failed to load because a critical system driver is missing, or corrupt
I've done what it suggested and put in my Vista disk to try and repair it, but when it gets to the system reovery options, there is no Operating System listed. It says I should load drivers for my hard disks if I don't see the operating system, but I've not got a scooby as to what these are...

If I click on next, I get the various Recovery tool options, and have tried the Startup Repair option, which runs through the check and says it is repairing disk errors, but once it has completed this, it reboots and does exactly the same thing. I can't restore unfortunately as I've stupidly never backed it up at all, so there is nothing to restore to...

I'm guessing this is a problem with the hard drive? Unless anyone has any suggestions as to what else I might try?
Or if it is the hard drive, how I might get some stuff off it before I chuck it (My itunes basically... can cope without the rest...)

Many thanks in advance


A:Critical System Drive Missing or corrupt and cannot Repair

Are you using full version Vista DVD to boot?Run hard drive diagnostics: (or sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

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Answer Match 53.34%

I have been using Hibernation at night with the monitor off for a couple of weeks on a daily basis without any problem with getting back to an operational computer.

Yesterday, computer would not come out of Hibernation and the screen stopped at “starting windows” but no further. After trying to reboot, the screen message was Status 0xc000411 along with issue at \hiberfil.sys.

Turned the unit off and try to restart with a cold boot without success. After trying to use the Startup Repair, it was suggested to use System Restore. I selected “YES” and computer went back to “attempting repairs” and finally stopped in the middle and the machine was locked up.

Computer would not start. Went to the motherboard and did a “Reset” and it started without issue. Went into Hibernation again last night, and now have the same problems.

Today, finally got into Safe Mode and with the Admin CMD did a “powercfg –h off. Received the message “The following items are preventing hibernation on this system. There are one or more legacy drivers installed: VgaSave. An internal system component has disabled hibernation.”

After doing the above, I restarted Windows and again it stop showing the Windows loading screen with the color logo above it. Cold started and it asked for Repair or Windows. Selected Recommended Repair and was asked if I want to select restore which I did and it went into Re... Read more

A:Re-Starting from Hibernation, computer will not Boot

See if you can boot into Safe Mode to update your Display driver, or uninstall it in Device Manager so it reinstalls at reboot.

When WIn7 won't start for any reason, from the DVD or Repair CD run Startup Repair repeatedly with reboots. If that fails work through these steps for Troubleshooting Windows 7 Failure to Start.

Once you get into Win7 if probs persist with hibernation turn off reboot and then turn on using Hibernate - Enable or Disable - Windows 7 Forums

Work through these other Sleep Mode Problems - Vista Forums

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Answer Match 52.92%

I believe Windows XP is on system

I get this:
Windows can't start because the following file is missing or corrupt:

You can attempt to repair this file by starting windows set up using the original cd-rom

Select R at the first screen t start repair.

This computer did not come with disks....

Please advise - this is a "work" computer" not personal. Thanks

A:[SOLVED] Missing/corrupt file - computer won't start up

First you are going to need the Windows XP CD. If you do not have one you can download the Windows XP recovery Console ISO from here.
Write it to CD using a program like ImgBurn.
Once written to CD, boot your PC with the CD.
On the first screen press "r" to enter the recovery console (3rd option).
When asked which Windows you want to log in to type in the number that corresponds to the correct installation (Usually "1")
Enter the Administrator password (if asked) else just press enter if you do not have one.
Then at the command prompt type

chkdsk c: /r
and enter.
Allow chkdsk to run.
Restart the PC once done.

For a more detailed document (with screen shots) on how to enter the recovery console see How to Enter Windows XP Recovery Console

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Answer Match 52.92%

Hello every one. When I try to start Unreal Tournamnet: Game of the Year Edition I get the below error message. Can some one tell me what this is and how to fix it?
Critical Error

Can't find 'ini:Engine.Engine.GameEngine'in configuration file
History:UObject::SafeLoadErroe <- UObject::StaticLoadClass <- InitEngine
Thanks in advance for any help that any one can give

A:Critical Error when starting unreal tournement GoTYE

First, read and do everything ion this thread. If nothing works, post back with your system specs using the dxdiag method mentioned in that link.

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Answer Match 52.92%


I've got a pentium 4 pc. It had winxp on it and everything worked fine. Today someone came to make it dualboot with win98. When installing win98 it went corrupt and now it can't boot because it says no os exists. When I want to boot from cd (a xp recovery disk) the computer just hangs. (I don't have a floppy drive)

Can anyone give me any advise how I can boot my computer?

Please help me I just bought my computer a week ago and know I can't do anything with it

A:Help! computer won't boot after corrupt bootmagic install

Sounds like you will have to do a full install instead of a recovery console fixboot or repair install.

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Answer Match 52.92%

File: \windows\system32\drivers\ltoxvyo.sys

status: 0xc0000225

Vista Home Premium.

need some help on how i can get this machine functional again.

i do have the vista installation disc unfortunately due to the short length of the SATA connectors from the power supply they simply do not reach the ROM drive while being connected to the hard drive at the same time.

if anyone needs any more info just ask.
help would be much appreciated,

A:(Failed to load because of a critical system driver is missing, or corrupt)

Hello and welcome to the forum...

Can you tell me if you can get to your main desktop if not have you tried to boot in safe mode. Here's how to boot in safe mode just in case.

Safe Mode

But please let me know if you can get to your desktop.


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