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desktop page hijacked by blue screen - Vista

Q: desktop page hijacked by blue screen - Vista

Help

I downloaded an ebook from 'resellers-heaven.com' when I tried to open the file - the screen just went (light) Blue!

Then the computer shut down and re booted - back to the same blue screen.

I shut it down for a few hours, then switched it on - it started to boot normally, I signed in, it continued to boot, just when the desktop page should have appeared - the blue page appeared, the mouse pointer was there - which worked from the mouse ok.

The computer is a fairly modern Packard Bell running Vista Ultimate.

Can anyone help - thanks

A: desktop page hijacked by blue screen - Vista

Run a Windows System Restore - choose a restore point prior to the installation of the offending app -
START | type rstrui - choose restore point

Regards. . .

jcgriff2

.

7 more replies
Answer Match 71.4%

I was recently infected by Antivirus XP 2008. I Googled the problem to see if I can get any help and one website had some manual removal instructions on how to individually delete Antivirus XP 2008 files. I followed the instructions as best as I could and restarted the computer. The desktop is still hijacked but the frequent warnings that I was getting before don't seem to be popping up anymore. Every now and then, a fake Firewall warning pops up warning me about a Trojan. I don't think I solved the problem in full. Below is my HJT log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:40:49, on 8/5/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\AVPersonal\AVWUPSRV.EXEC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\ewido anti-malware\ewidoctrl.exeC:\Program F... Read more

A:Antiviurs Xp 2008 And Desktop Hijacked By Blue Screen; Warning: "spyware Detected..."

Hello there and welcome to BleepingComputer. My name is Charles and I will be dealing with your log today. Download Combofix to your Desktop.Double click combofix.exeFollow the prompts that are displayed. Don't click on the window while the fix is running, because that will cause your system to hang.When finished, it should produce a log, combofix.txt. Post that in your next reply with a fresh HijackThis log.Thanks,Charles

8 more replies
Answer Match 70.56%

I uninstalled adobe reader and reinstalled it, now computer locks up after desktop loads and goes to a blue screen error message. I can get to safe mode but can not uninstall adobe reader.
 

A:Home page loads desktop then locks up with blue screen error mesage

7 more replies
Answer Match 68.88%

Hi all.I have problem with my laptop.Model-ASUS F5RLseriesCPU-Duo T2330OS- Vista BasicRAM Memory 1024MBHD-80GBGraphic:ATI Radeon Xpress 1100The problem Blue Screen begin when I adding installation software Roxio to my laptop.Then I try to enter window using safemode but It's doesn't work.Can't go to my desktop.Whatever I try to fix this thing at the end it's going to Page_ Fault_ in_ Nonpage_ AreaBlue Screen ***STOP:0x00000050 (0x8A9BF018, 0x00000000, 0x8482C367, 0x00000000)http://msdn2.microsoft.com/en-gb/library/ms793437.aspxPlease advice me what I should do.Thanks in advance.

A:Vista Bsod Blue Screen - Page Fault In Nonpage Area

What version of Roxio are you trying to install? If this is the burning program, versions 9 and 10 are the only ones compatible with Vista. Anything older probably will not work. Check out the following link on Roxio's web site.http://kb.roxio.com/content/kb/General%20I...mation/000004GN

2 more replies
Answer Match 67.2%

Hello, i am having some problems with my desktop computer. I installed a reg cleaner and click fix and it deleted a lot of reg files (i guss) then it said restart your computer. so i click ok and restarted it. when it came back on i got a blue screen.

so i went to do a system recovery but it wont recover. i just get the blue screen. How do i reinstall vista without the vista disk?

Here is a video showing the problem.

link 1. http://www.youtube.com/watch?v=pi43AvMX82M

link 2. http://www.youtube.com/watch?v=pGthNePZHYI

any ideas? i even tried safe mode but i get a blue screen with that 2 :/
 

A:Vista desktop (blue screen, cant start recovery,)

try here for help http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ and run repair
 

1 more replies
Answer Match 62.58%

Hi,

Request you to please help me to fix this error which i am facing since long time.

I am getting error as Blue dump screen IRQL not less than or equal and sometime Page fault in non paged area.

I have removed my Ram Cleaned and reinstalled and tried different RAM still facing same issue.

Hard Disk also changed and still facing issue but frequency of error is less.

Looked device manager and cannot see any exclamation mark under any driver.

Changed Sata Cable but no use.

How we come to know where is the issue. Please help me out to fix this. I have attached dump file in zip.

My system specifications are:
Operating system : Windows XP service pack 2
Ram 512 MB
Hard Disk 160 GM
Pentium ®D CPU 3.40 GHZ.

I really appreciate your help. Thanks in Advance!
 

A:Blue dump screen IRQL not less than or equal and page fault in non page area

Try testing your memory using Memtest86... Use Google to find it
 

15 more replies
Answer Match 62.58%

I using a d630 with Windows 7 everything was fine until I installed AVG Antivirus Free Edition then my computer really screwed up I have three different error message when I do the diagnostics
They all start with 00F0 :
I have went to many sites and tried various options my computer will not download in any of the modes not safe mode. Normal mode not start in last known good configuration nothing every time it starts to boot it goes back to this blue screen this is the technical info below
STOP: 0x000F007EMAIL (0xFFFFFFFFC0000005 , 0xFFFFF8000C1ADOF3 ,0xFFFFF880027F08B8,
0xFFFFF880027F0110

More replies
Answer Match 62.16%

Computer has been going to blue screen and saying "Page fault in non page area" then begins dump of memory. I dont know if it has been infected or what. I have in the recent past had to remove the xp virus pro bug with Malware Bytes. Seemed all was ok then a couple of days later this started happening.

Have attached the hjt log from my initial request of help.

I thank you for any help.

Hijack this log...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:31:26 PM, on 1/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Microsoft SQL Server\MSSQL$HONDAEPC\Binn\sqlservr.exe
C:\WINDOWS\system32\PRISMSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PRISMSVR.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Adobe\R... Read more

A:Blue Screen-Page Fault in Non Page Area...HJT provideed

16 more replies
Answer Match 62.16%

https://gist.github.com/TrueToonatio...fe4795caf4f73e

Hi I've ran a mem check through windows and it says my ram is fine. I was thinking of re-flashing my motherboard.
The story:
A week and a half ago I had to go back to windows 7 from windows 10. I did a clean install with a boot drive everything seemed fine then this blue screen happened. Updated it and everything the blue screen happened again. So... I reinstalled windows 7 again from my CD this time and wanted to upgrade to windows 10 and I got Safe OS error. Tried it with a boot driver had the same error again. Then it blue screened again. So I reinstalled windows up Updated it completely and it messed up with the updates.
I reseatted my ram switched slots reseated my gpu etc. I do not know why windows 7 is being so unstable when everything was fine when I had windows 10. I'm thinking its a driver issue but I do not know where to look.
Currently this version of windows 7 SP 1 I have only has a few updates. IE 11 has direct x stuff etc.

Win7 on SSD
two secondary hard drives
M4-CT1128M4SSD2 ATA Device
ST10000DM003-9YN162 ATA Device
WDC WD101EZEX-00BN5A0 ATA Device
Sapphire 7950 as gpu
i5 3570k cpu
biostar motherboard B75MU3B LGA 1155
Ram Patriot Gamer 2 DDR 3 PGD38G1600ELK 8GB

The computer can run hours at a time without blue screening
TLDR: installed windows 7 around 4 times still same problem

A:Blue Screen: A page table page has been corrupted win7?

Hello Toonation and welcome to 7forums!

Please run this as it will help us help you:

Blue Screen of Death (BSOD) Posting Instructions

The dump files are a good start but to reach the finish line we need more!

Cheers, Boris

2 more replies
Answer Match 62.16%

Hi guys and gals,
was on the web yesterday, one wrong move and... bam.
my desk top has turned black with a big yellow warning, also my home page was hijacked.
ran spy bot, and ad-aware se, managed to get my home page back, desk top still messed up, computer is running slow also. downloaded hjt here are the results, any help is appreciated.Logfile of HijackThis v1.99.1
Scan saved at 9:30:53 PM, on 12/19/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\SYSTEM32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\acs.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Dell\OpenManage\Client\ActionAgent.exe
C:\DMI\WIN32\bin\DellDmi.exe
C:\Program Files\Dell\OpenManage\Client\EventAgt.exe
C:\Program Files\Dell\OpenManage\Client\DLT.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\dmi\win32\bin\Win32sl.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\PRPCUI.exe
C:\... Read more

A:desktop and home page hijacked

7 more replies
Answer Match 61.74%

Hi

I keep getting a problem which appears to happen randomly, every so often the computer will peform a physical memory dump and hold the warning message 'Page Fault in Non Page Area.' As i said, it appears random and i thought it may be something to do with memory - i have 2 gigs of ram as 2 sticks. I took each out and put them in each ram port and still came up with the same message.

I got a problem signature of:-

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 50
BCP1: FFFFF98406AAB024
BCP2: 0000000000000000
BCP3: FFFFF80001E71101
BCP4: 0000000000000005
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini072208-15.dmp
C:\Users\Greg\AppData\Local\Temp\WER-52790-0.sysdata.xml
C:\Users\Greg\AppData\Local\Temp\WER3CFF.tmp.version.txt

I really have no idea of what is causing the porblem and would like any advice if possible on fixing it preferrably without buying anymore hardware! But i understand to fix it i may well need to be.

My PC Specs are as follows:-

2.40 quad processor
2 gb ram
256 mb graphics card
Windows Vista 64 bit...

Hope for any solutions possible.

Thanks for your time.

Greg

A:Blue Screen - Page Fault in non Page Area

you could do a few different things, download memtest and test your RAM for faults: http://majorgeeks.com/MemTest_d350.html

Also go to start, right-click my computer click properties, click the advanced tab, click settings under perfromance, click advanced tab, click change, make sure it is set to system managed size. (EDIT: sorry this is the XP way, not on my vista machine at the moment, try something like that, if it you cant find it ill find the vista way for you)

If it still messes up, post back with your event viewer logs for any errors reported arround that time.

2 more replies
Answer Match 61.74%

I was listening to some Good Charlotte, and in my D: and all the sudden I get a blue screen sayin page fault none page area... I also got this problem when I tried to reinstall Media Player 9. It sounds like some system file is triggering tihs. What to do??
 

A:page fault none page area...Blue Screen

Can you post the exact error message ?

Usually these errors are related to corrupt drivers or bad ram.
 

2 more replies
Answer Match 60.9%

OS: Windows Vista Ultimate, 32-bit, on Dell Inspiron 1720

4GB Memory RAM

Intel Core Duo CPU T7250 @ 2.00 GHz

Last Saturday, August 2nd, I was infected by a virus that made strange noises as it infiltrated my laptop. My NOD32 AV was able to stop further penetration, but my laptop had already been compromised.

Looking for a solution, I found Malwarebytes Anti-Malware, and it did a terrific job finding some of the malware files, e.g, afinding.exe, wserving.exe, routing.exe, and perfs.exe, but couldn't delete them. Googling took me to afterdawn.com, where I found a solution to delete the malware files by creating a batch file with their names, as indicated here.

http://forums.afterdawn.com/thread_view.cfm/609746

However, it didn't solve two main problems: one, I cannot run my laptop in Safe Mode, any option. I have tried many a times, all the Safe Mode options, at no avail. When by fortune I am able to get the log in page, it takes me back to normal mode in the middle of typing my password.

And second, I got an ugly, glassy, blue desktop every time I do a restart, along with my Documents folder opened. I have tried several of the common applications to get rid of it, i.e., Desktop Hijack and others, but can't, and I can't find it manually in the registry.

I posted a new post on the subject, after I found a couple of posts with a similar problem, a few variations, but nobody had answered them. I hope someone sees mine and can help me, please.

The ... Read more

More replies
Answer Match 60.48%

I have a machine with Vista Ultimate x64 on it (more specs at the end). It is joined to a Windows SBS 2003 domain.

When I log in to either my domain account or the local administrator account, I get "Welcome," then "Preparing your desktop," then a blank blue screen with just mouse cursor.

Ctrl-Shift-Esc does not invoke task manager. Win-R does not bring up the Run dialog. Ctrl-Alt-Delete provides security screen, but Task Manager can't be invoked there.

I can boot into safe-mode or safe-mode with networking and successfully log into both accounts. (WTF?)

Things I've tried:
* Done Vista startup repair. It claims there is no problem (and it's sorta right - I *can* startup a normal windows startup, I just can't properly log in)
* Logged in with safe mode and done chkdsk /f on all relevant volumes
* Done sfc /scannow - nothing interesting
* Changing HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Shell to "Explorer.exe" (it used to b cmd.exe /k start cmd.exe)
* Deleted the HKLM\SYSTEM\MountedDevices key and allowed it to be regenerated. No effect.
* Removing the machine from the domain, and adding it back
* Using net user Administrator /active:yes to activate the machine\Administrator account. I can log in (to a normal windows startup) on that account and get a desktop. But...then what.

No ghosting, drive letter shenanigans, etc. have been carried out.

Running out of ideas. Thanks in advance for any advice.

-Bryan

ABit IP35... Read more

A:Vista Ult x64: on domain login "Preparing desktop," blank blue screen

***** UPDATE *****
I booted to safe-mode with networking and logged in with my domain account. I ran msconfig and disabled UAC there. Then restarted.
After that I was able to log in to my domain account from a normal windows startup.

BUT:

Things are very askew.

* If I try to do Properties on Computer, no properties appear
* Start > Control Panels is empty
* The Event Log service is not running, and when I try to start it, I get Access Denied.
* Same with the ISA Firewall Client. (not running, access denied trying to start)
* Windows defender wants to get new definitions but gets 0x8024402c trying.
* Internet access doesn't seem to work (dns errors), even though ipconfig looks ok and DNS service is running
* My Antivirus software is running (Computer Associates eTrust) and does not seem to be upset
* Mamutu anti-Malware is running and doesn't seem to be upset about anything

2 more replies
Answer Match 60.06%

EDIT: After doing the Panda scan, it appears my IE home page is no longer hijacked, but my desktop still is and the other problems still persist, although I haven't seen a Norton alert since after I restarted my computer after the Panda online scan, which hasn't been too long now. However, before restarting my computer but after the Panda scan, I was getting the Norton alerts described below.

Hello,

Just today my PC has been under attack from a bombardment of virus popups, my desktop being hijacked, and slowdowns. My Norton Antivirus has automatically deleted some stuff, and I did a scan with that as well as Panda Online scanner, AVG Antivirus and Ad-Aware. I'm still getting some Norton alerts, and my desktop and IE home page are still hijacked. Most noticeably, my PC is running slow, and oddly some things aren't working properly, like I can't open notepad (used Word to view the logs below), and when I right-click on my desktop and hit properties, no window comes up. To combat this, I tried going to the Control Panel and double-clicking Display, but again no window came up. Then out of curiousity, I tried the other Control Panel functions, and none of them were popping up windows when I double clicked them. This is really annoying, and I hope some of you great people can help me out!

The main alerts I've been getting from Norton are W32.Virut.B!dam (http://securityresponse.symantec.com...030710-0506-99), which is scary, since the description s... Read more

A:My PC is infected, running slow, and my desktop and IE home page are hijacked

16 more replies
Answer Match 60.06%

Tech Support Guys,

You might help me understand the way you go about helping us, posters with questions, since I don't understand the logic.

I posted a question with the title Hijacked Blue Desktop two days ago, and checking the Malware Removal and Hijacked This Logs forum, many others came after me, some with similar questions, and they have been answered.

My post has been seen 32 times so far, without any hints of help.

I am a newbie here, and I am just trying to understand, if someone could please explain.

Thanks.

Jaragua
 

A:Re: Unanswered Hijacked Blue Desktop

Please do not create multiple threads for the same problem! Read >>Posting help read first<< if you feel you are not getting help.

Continue here: http://forums.techguy.org/malware-removal-hijackthis-logs/736918-hijacked-blue-desktop.html
 

1 more replies
Answer Match 57.54%

hi everyone. sorry for hijacking this thread.

please help me regarding my BSOD problem http://forums.techguy.org/windows-vista/584250-page_fault_in_nonpaged_area.html

i've battling this almost a week and still no success.
sorry again for thread starter.

thank you
 

A:Blue Screen hijacked

7 more replies
Answer Match 57.54%

So for the past month I have a issue with my laptop.I keep getting a blue screen with STOP 0x0000001e (0xffffffffc0000005,0xfffff80001c66585,0x0000000000000000, 0xffffffffffffffff I was told to do a system recovery by a friend and now when I restart the blue screen with the STOP still appears and when it doesn't come up! I get to the l get to the user screen and a pop up comes up telling me to reinstall windows vista. Any advice would be greatly appreciated


Spec: hp pavilion dv7 notebook pc
Amd Turion x2 dual core processor
4k+memory

A:Blue screen , system recovery , no vista and blue screen

Hello and welcome to the forum.

Please follow these instructions and we will help you with your problem.

Blue Screen of Death (BSOD) Posting Instructions

1 more replies
Answer Match 57.12%

It all began after I downloaded a McAfee update and they had me modify activex prior to doing so. Shortly thereafter, the computer hung and when I tried to restart the "bleu" screen appeared backing up ;(
The aftermath/result is this:
On start-up I now get the message: RegSvr32
No DLL Name Specified

My Homepage has disappeared

Outlook Express isn't there
Message: MSOE.DLL could not be initialized

I can no longer go to secure sites.....and some other oddities....

I am a computer neophyte so I need baby steps if there is a remedy that isn't too complicated. Someone suggested I've been hijacked---so I acquired a log from HijackThis and can forward that if need be.

Please give direction to this deer in the headlights~I will appreciate it!!
 

A:[Resolved] Blue Screen~Hijacked? Help!

11 more replies
Answer Match 56.28%

Any help is appreciated. I cannot make it past this page when turning on my desktop (Dell System 4700 Pentium 4 CPU 3.40GHz). This just started and I am unable to make it past here, I have tried normal startup, Safe Mode, and the others. Sometimes it doesn't even make it to the blue screen. I have 2 256MB ram installed, I have tried with one at a time and moved them around, no help. Blue screen displays this info sometimes:
The problem seems to be caused by the following file: ati2cqag.dll
PAGE_FAULT_IN_NONPAGED_AREA

Technical information:

*** STOP: 0x00000050 (0xE583EF5E,0x00000000, 0xBF052D74,0x00000002)

*** ati2cqag.dll - Address BF052D74 base at BF04A000, DateStamp 412cc7fa

ALS0...
I did an extended test and received this error on my memory:

Error Code 2F00:0119
Msg: System memory failure. Read 00000400h, expected 00000000h at address 10844004h. Suspected memory component located on System board, at label CHANNEL B DIMM 0.

More replies
Answer Match 56.28%

Hope I'm posting in correct area...anyway I had a BSOD tonight and can't figure out what the problem may be. It was Page_Fault_in_Nonpaged_Area.
I Dual Boot XP and Win 7 (I use XP for gaming) and it happened while in both OS

Here's the debug I ran on it:

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: 96a87168, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 8052315a, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------
Could not read faulting driver name

READ_ADDRESS: 96a87168

FAULTING_IP:
nt!MiPfPutPagesInTransition+4d2
8052315a 833900 cmp dword ptr [ecx],0

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: PnkBstrB.exe

LAST_CONTROL_TRANSFER: from 80504eb6 to 8052315a

STACK_TEXT:
abb8fb98 80504eb6 00000001 c0883cfc 89387f98 nt!MiPfPutPagesInTransition+0x4d2
abb8fbbc 80513b03 abb8fbe8 7c944001 89387f98 nt!MmFlushImageSection+0x92
abb8fbe0 805152e9 000002bc c03e4a20 81ba383c nt!`string'+0x17
abb8fc18 805163e8 80000000 7c944429 c03e4a20 nt!_woutput+0x141
abb8fc5c 8051653f 00000000 7c944429 c03e4a20 nt!MmCopyToCachedPage+0x6e5
abb8fce0 80520b08 e164ac60 7c944429 c03e4a20 n... Read more

A:Page Fault Blue Screen

16 more replies
Answer Match 55.86%

help please. Desktop is hijacked, computer slow and wierd. I used free scan from spyware doctor, found 35 infections one of which was a trojan. I the tried the full program for 29.99 and every thing stopped working completely part way through the scan
unwanted desktop
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:27:43 PM, on 4/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\oac\timbuktu\minitb2.exe
C:\Program Files\i... Read more

A:desktop hijacked, screen froze

Hi, Welcome to TSG!!

Please download Malwarebytes Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform Quick Scan, then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy the entire report and paste it in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
 

1 more replies
Answer Match 55.86%

Running vista ultimate. got some sort of malware/virus. used spybot and AVG free and they removed everything they could find with no problems. now when I search with google, some links are hijacked taking me somewhere else. Also every once and a while (like a few times a day)the whole screen will go blue displaying some error message forcing me to cut the power and reboot. I downloaded hijack this and am unsure on what to delete with it. here is the log it produced...


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:50:26 PM, on 2/28/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program... Read more

A:Having issues with hijacked links / blue screen of death

Hi amroczka6404, and welcome to Bleeping Computer.Firstly,Please download Malwarebytes' Anti-Malware from HereDouble Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.Secondly,We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your Desktop.
DDS.comDDS.scrDDS.pif
NOTE: Before scanning, make sure all other running programs are closed.
There shouldn't be any scheduled antivirus scans running ... Read more

17 more replies
Answer Match 55.86%

I've been having trouble with searches, popups, blue screen, slow computer, etc. I know I got something creepy crawly in the computer but thought I was rid of it. Lost for options at the moment. HJT log: Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:59:21 AM, on 11/21/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeC:\WINDOWS\system32\DVDRAMSV.exec:\program files\mcafee.com\agent\mcdetect.exeC:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exec:\PROGRA~1\mcafee.com\agent\mctskshd.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32 ... Read more

A:blue screen, error messages, google hijacked

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may ta... Read more

5 more replies
Answer Match 55.44%

Since I got new hardware, I've had multiple problems with blue screens. I got a hard drive and 4 additional GBs of RAM at the same time. I ran a memtest86+ for 7 hours with no errors. I tested and thoroughly reformatted a drive which kept getting checker after each blue screen, same issue. Reinstalled Windows, same issue. It happens once very day or two.

Latest Windows startup error notification:

Code:
Signature du problème :
Nom d&#8217;événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.256.1
Identificateur de paramètres régionaux: 3084

Informations supplémentaires sur le problème :
BCCode: 50
BCP1: FFFFDC80239D5F01
BCP2: 0000000000000000
BCP3: FFFFF88004786F07
BCP4: 0000000000000007
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\022613-17472-01.dmp
C:\Windows\Temp\WER-19390-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la déclaration de confidentialité en ligne n&#8217;est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt
What should I try next? How do I get the dmp file? Thanks in advance!
 

A:Blue screen + PAGE FAULT IN A NONPAGED ARE

Any help? I got the blue screen again with ntfs.sys error! It happens with other sys files sometimes.
 

1 more replies
Answer Match 55.44%

Never saw this before - I was away - when I started up computer - got blue screen with "Page Fault In Nonpaged Area" message. Says to restart if this is the first time you've seen this error - but I can't get to anything to restart - just shut off - back on and same message. Tried the safe mode startup, but it just goes to the blue screen / error message. No idea what to do. Thanks

A:Blue Screen / Page Fault error??

Oops - sending from my Mac - but the blue screen is on my Dell - XP.

8 more replies
Answer Match 55.44%

My laptop is a Dell Studio 15, bought about 4 months ago.
Specs: 4GB DDR2 Ram, 320GB HDD, 2.1 GHz T8100 Core 2 Duo, 64-bit Vista Home Premium.

Every once in a while I seem to get a blue-screen. I've gotten it like 6 times so far. After the last one it seemed to completely reset my computer (My Documents, my desktop, etc.) and said "Error loading user profile." However, after restarting the computer everything went back to normal.

Every time I get a blue screen it says something like "page error in non-pagable area."

I have no idea what is causing this. It happens when I'm using wireless internet and when I'm not, so that couldn't be the problem. Any help on understanding/fixing this problem would be greatly appreciated!

Thank you!
 

A:Blue Screen of Death! page error...help!!!

16 more replies
Answer Match 55.44%

This is my first time dealing with something like this, as well as posting on a help forum so please bare with me.This all started when I opened a zipped file, apon doing AVAST went off saying I had files infected with WIN32 LTS and another Saying WIN32 Bouncer-B [Tool]. I had avast delete the files, however soon after I started getting all kinds of false popups saying I was infected with all kinds of thing sand I should buy this and that. I googled the bouncer B and DLed a suggested removal tool spydocter, after dling and scanning I was then told to remove what it had found I have to buy the program. I then removed the program. Then my desktop changed to red with a bio hazzard symbol and said my privacy was in danger. I started looking that up and came across a thread that said to fix it using Smitfraudfix I followed the threads instructions pressing 2 and the cleaning registry. I fixed the Desktop Background and I reset my pic, only to come back later to a blue screen. Now it takes a very long time for my computer to start up, it will load my original desktop picture with out and icons or startup menu, then the screen goes blue and the icons load, the start up menu comes up I get a runtime error, and my automatic updates bubble pops up telling me that I am at risk that they are turned off, I tryed to turn them on manually but it wont let me. Then about 10-15 minutes after getting everything up and going I lose my icons and startup menu all that I can see is my brow... Read more

A:Desktop Hijacked With Red Screen And Bio Hazzard Symbol

Hello, my name is fenzodahl512 and welcome to BC.. Since its already one week from your first post, please post a fresh Deckard System Scanner log for further review...Regardsfenzodahl512

20 more replies
Answer Match 55.02%

I've had this problem intermittently for several months.

I have an i5 with 8GB RAM desktop using Windows 7 Home Premier 64 bit.

A:Page fault in nonpaged area Blue Screen Win 7 64

Welcome
Looks like a driver or hardware causing driver problems.
Lets test drivers, first
Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it ... Read more

9 more replies
Answer Match 55.02%

Good morning,

So I am receiving the above error (debuglog.txt is attached). But I'd like to give some background - I searched the forums and saw many similar problems but just not quite the same...

I have a Toshiba M45-S169, about 2 1/2-3 years old running Windows XP S2. Over the years I've upgraded the memory several times (first from factory 512mb to 1024mb - just had to add second stick for this, then recently from 1024 to 2048 - the max this laptop can handle; required replacing both sticks). Prior to purchasing the memory, I searched several sites to ensure compatibility. I also had a tech at the store verify... I've learned the hard way. :evil:

So - supposedly this memory works with my system. It was recognized upon install and no problem - surfed the Net all day, played my online MMORPG, etc, no crashes - until I put my laptop into hibernate. Trying to come out, it said it didn't have enough memory to complete API. uhh huh So the next night, I just put it to sleep, not hibernate - this time I got the error above.

I've tested the RAM, both pieces together and individually in different slots - multiple times - they are fine apparently. I've even put them into my husband's laptop and fooled around - no problems. And, as I said, this only happens when coming out of Sleep or Hibernate. It is not triggered by playing graphic-intensive games; I can run the internet, games, and music apps all at one time without sett... Read more

A:Blue Screen - Page Fault in Nonpaged Area

you could have registry issues. more than likely it is power management issues.

but try CCleaner. works great anyway
 

9 more replies
Answer Match 55.02%

Hello

I can't boot my computer up keep getting the blue screen. I have tried every option in safe mode screen and recovery with HD recovery option. I have had a problem with my broadcom wireless modem dropping signal and cutting out. I updated the driver and finally found a old driver that worked the best. I usually just restart my computer a couple of times and it goes away. Until this time I kept restarting and shutting down a dozen times and finally the blue screen came up. I even removed the modem to see if it was a hardware error. I don't have a recovery disc so I will have to order one if that will help. It uses Phoenix Bios and doesn't have a option for advanced features.

The main thing I care about on the laptop is all my music so that is what I am trying to save.

I could keep going on and on about things I tried. Any help or ideas is very much appreciated.

Thanks so much

Compaq Presario Vista
 

A:Blue Screen Page Fault Error Modem?

8 more replies
Answer Match 55.02%

Hello

Another blue screen, again

I was typing a text on a web page commentary box and PC went blue, froze then restart.

Any idea???
Any help appreciated.

Martin
DM document annexed

A:Blue screen... again while writing a text on a web page. Any idea

Hi arjfca.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

6 more replies
Answer Match 55.02%

Hello,

I know this is probably been discussed but each issue is unique as is the approach to repair.

I have started getting the Blue screen with the message: "Page fault in non paged area, beginning physical dump, dump complete....etc..."

I restart in safe mode, run malware bytes, re start....blue screen usually comes again within and hour or two.

I appreciate any help.
 

A:page fault in non paged area/ blue screen

14 more replies
Answer Match 55.02%

Hi, I seem to be getting this blue screen error a-lot now... "Page Fault in Non Paged Area"

I have attached a copy of the Minidumps.

Can someone help please.

A:Blue screen (Page Fault in Non Paged Area)

The debugger is stating memory corruption, that can be checked with memtest86 easy enough. RAM - Test with Memtest86+
Most likely cause though is the system is running the old bad asus system driver.
You need to update it to the 2009 version from the asus site.
Info on that driver follows.

ASACPI.sys Fri Aug 13 05:52:52 2004 (411C2D04)
Sun Mar 27 22:30:36 2005 (42476C4C)
Wed Oct 18 01:44:46 2006 (4535BF4E)
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7).
Also a part of the Asus PCProbe and AISuite Utilities
ASUSTeK Computer Inc.-Support- Drivers and Download

Nothing else in the provided dumps immediately stands out.


Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffaa009c3c59a, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80002fc5c8c, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------
Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030f70e0
fffffaa009c3c59a

FAULTING_IP:
nt!MiLogPageAccess+dc
fffff800`02fc5c8c f6462a02 test byte ptr [rsi+2Ah],2

MM_INTERNAL_CODE: 5

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
... Read more

3 more replies
Answer Match 55.02%

Since I got new hardware, I've had multiple problems with blue screens. I got a hard drive and 4 additional GBs of RAM at the same time. I ran a memtest86+ for 7 hours with no errors. I tested (quick test) and thoroughly reformatted the drive (not the new one) which kept getting chkdsk after each blue screen, same issue. Reinstalled Windows, same issue. It happens once very day or two.

Sometimes it mentions ntfs.sys, other times, some other files is mentionned.

Recent Windows startup error notification:

Code:
Signature du probl?me :
Nom d??v?nement de probl?me: BlueScreen
Version du syst?me: 6.1.7601.2.1.0.256.1
Identificateur de param?tres r?gionaux: 3084

Informations suppl?mentaires sur le probl?me :
BCCode: 50
BCP1: FFFFDC80239D5F01
BCP2: 0000000000000000
BCP3: FFFFF88004786F07
BCP4: 0000000000000007
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Fichiers aidant ? d?crire le probl?me :
C:\Windows\Minidump\022613-17472-01.dmp
C:\Windows\Temp\WER-19390-0.sysdata.xml

Lire notre d?claration de confidentialit? en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la d?claration de confidentialit? en ligne n?est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt
What should I try next? How do I get the dmp file? Thanks in advance!

A:Blue screen + PAGE FAULT IN A NONPAGED AREA

Please provide the blue screen reports by following the instructions in the following link.http://www.techsupportforum.com/foru...ta-452654.html
0x50 crashes primarily indicate a memory fault or incompatibility. Provide the following information about your hardware so we can check compatibility:Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot. To upload all screenshots, it would be best to:generate the images using the Snipping Tool,
go to where the images are saved,
right click in a blank area within the folder where the images are saved,
create a new folder,
name the folder CPUZ,
select all the images,
place the pointer over an image,
press and hold down the left mouse button and drag the image (all images should move with it),
drop the images into the CPUZ directory you created,
create a compressed (zipped) folder of CPUZ
upload the .zip file to the forums.
Run some memory related diagnostics; I know you already did some, but read the instructions carefully and make sure to run the tests when the system is cold and warm:
Quote:




NOTE:If you are overclocking any hardware, please stop.





Run display device memory tests to check the display card for memory problems.Display device memory tests
Run Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and... Read more

10 more replies
Answer Match 55.02%

I have a laptop that isn't working for me. It worked fine at night then the next morning nada. I have only had this laptop a month and a half and bought it refurbished.
I did not have any symptoms or clue that there was a problem before this happened. I know this is going to make me sound really stupid, but I don't know what malware even is.
I don't have any operating systems disk as that was already on it when I got it. I can get a copy of windows xp though from another family member.
I can get to the screen that asks me to reboot in the safe mode. When I rebooted in safe mode with prompts it came up with about 40-50 lines that all started with:
multi(0)disk(0)rdisk(0)partition(1)\windows\system32\drivers\.
On the first three lines the endings are:
ntoskrnl.exp, hall.dll, kdcon.dll
After that is very quickly flashed a blue screen that I could not read because it was too quick. Then it went back to the beginning and cycled over.

When I let it go to start windows normally, there was a white line across the bottom of the page and then it went to a black screen with the windows xp logo on it. After about 20 seconds on that page with the little progress bar(under the windows xp logo) acting like its loading it goes to a flash of the blue page and then off and recycle.

Any advice would be greatly appreciated before I go take it into a shop and have them fix it.

A:Windows Start Up Page Then Flash Blue Screen

It seems that you cannot boot into safe mode which means we cannot make the blue screen stay on the screen to diagnose it.If you cannot get into safe mode, there are a couple options since you cannot diagnose the blue screen.If the computer was working fine before you did the restore, then it "most likely" is not a hardware issue, but its good to be sure.First, try running a memory test http://www.memtest.org/download/2.00/memtest86+-2.00.iso.zipHere is instructions on how to use the tool. http://www.cpusolutions.com/mm8004744CPU/H...s/memtest86.htmYou may also want to perform a hard drive test which will be provided per your specific hardware manufacturer.Since you JUST performed a restore and there is probably no important data on your drive, you may want to re-install windows. Just be sure to format the drive, do not leave the current file system intact when you get to that option in setup. A repair install would also work, but a full clean install is what I suggest since you seem to have no important data on the drive.Hope this helps.

1 more replies
Answer Match 55.02%

Hi,
I've been getting the blue screen of death with the Page fault in non paged area error. I've read where this can be related to bad memory, but I've replaced my memory recently and the new memory is good (checked it out with memtest86).

Any ideas? Here's the info I got from the Event Viewer:

The computer has rebooted from a bugcheck.
The bugcheck was: 0x00000050 (0xbad0b148, 0x00000000, 0x8057e489, 0x00000000).
A dump was saved in: C:\WINDOWS\MEMORY.DMP.

Thanks,
Nader
 

A:Blue Screen of Death Page Fault Error

zip up the last 2-3 minidumps as an attachment for debug analysis.
 

12 more replies
Answer Match 55.02%

Hello, We were having crazy popups and our browser was hi-jacked so I followed the instructions from the Virus, Trojan, Spyware, and Malware Removal Logs Forum (http://www.bleepingcomputer.com/forums/index.php?showtopic=306623&hl=xp+smart+security) to remove XP Smart Security 2010. When I ran ComboFix a message came up saying that I did not have a recovery program (I am sorry I can't remember the exact message) installed and that it would not be able to remove all of the malware. I could not get the computer on line to download the program suggested in the Combofix provided link. I continued with the ComboFix scan thinking I would run it again after I got the computer back on line. After the Combofix scan was complete I put the firewall and virus protection back on to try to get the internet access going again and to test my browser. All seemed to be working well but slowly so I ran ESET OnlineScan and OTC.exe as instructed. I got a blue screen saying PAGE-FAULT-IN-A-NONPAGED-AREA. The "Technical Info" at the bottom of the blue screen reads 0x00000050 (0x9FA0A1A2, 0x00000001, 0x86B277BC, 0x00000000) In safe mode it says McCafe is not working although in regular mode it said the computer was protected.Any advice on how to proceed would be much appreciatedMaxyEDIT: Moved from XP to Am I Infected, more appropriate forum ~ Hamluis.

A:Blue Screen saying PAGE-FAULT-IN-NONPAGED-AREA

Even though I'm not an expert, I'd say backup your important files [quickly], and reformat your system.

1 more replies
Answer Match 55.02%

It happened for the first time a few days ago but didn't take notice of it

Yesterday I couldn't open computer at all cause of blue screen & reboots happening all the time I forgot how to start Safe mode

It continued today but when I unplugged cable that leads to external disc from the USB I managed to get in

It's a prehistoric computer: Intel Pentium III ~ 512Mhz ~ 192mb RAM ~ 20 GB disc (currently only 250MB available ).

For a few days I've been getting this Windows Secure Alert that my Windows Firewall is off but I can't turn it on ~ neither in the security center nor in Control Panel - I click and nothing happens, I don't get any "Your virtual memory is too low to perform this operation blabla" either

I can't access anything in Control Panel & many other programs won't open.

[When moving files from one place to another in external disc I got a few error messages that the files aren't there & that I should check other place/disc instead & there were some files with Chinese characters but when I rebooted everything seemed okay.]

I just want the blue screen to go away & for programs to work like they should

Any thought what might be causing this?
 

A:Another blue screen: Page fault in nonpaged area

12 more replies
Answer Match 55.02%

I have an Asus laptop currently running Windows 10 (upgraded from 8). I have trouble with faulty hardware corrupted page blue screens which happen at seemingly random intervals and during various tasks. They happened before and after the Windows upgrade. A PC shop has confirmed all my hardware is in good order, I recently ran a driver scanner to get everything up to date, but still the same problem. Can anyone help?
I'm not too familiar with using system files and such, so detailed instructions are very welcome. Thanks!

More replies
Answer Match 55.02%

Hey guys,

I was reading some of the other old threads on users who had similar problems as I, but mine is a little bit different. Recently I had to reinstall XP Pro on my Dell D630 after a hardware change caused some weird instabilities in my operating system. After having to install XP Pro twice because my drivers got screwed up the first (well second) time around, I have all the drivers down and my computer is up and running.

The only problem is that frequently I will get IRQL not less that or equal too and Page fault in nonpaged areas blue screens of death, generally when I am installing programs or moving files from one place to another.

For the Page fault I was able to write down, Stop: 0x00000050 (0xE122D818, 0x00000000, 0x00000001) but I havent gotton the IRQL error codes yet. Is there any way I can stop these blue screens? I would gladly give more information if it is needed to diagnose the problem... I think it is a driver error somehow associated with RAM, so I have reseated my RAM sticks which did not solve the problem.

Specs: Intel Core 2 Duo T7700 @ 2.40 GHz
789 Mhz, 2.00 GB RAM
Windows XP Pro SP3

Thanks,

Shadow
 

A:Blue Screen of Death IRQL and Page Fault

RAM can cause boot errors but that is usually a latency thing, Have you installed anything recently like new video drivers, or hardware?
 

3 more replies
Answer Match 54.6%

Got infected with winantispyware, as well as AVG healing 6 viruses right before that.

Got a blue screen memory dump, and a couple of browser hijacks upon reboot.

I was able to uninstall winantispyware, and ran a superantispyware scan.

I updated my JAVA

Can you please check my log? Thanks,, rob

Logfile of HijackThis v1.99.1
Scan saved at 9:11:31 PM, on 8/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\DOCUME~1\Rob\LOCALS~1\Temp\clclean.0001
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.ex... Read more

A:Winantispyware infection, got blue screen dump & browser hijacked.. (Hijackthis log)

Combofix LOG
ComboFix 07-08-14.4 - "Rob" 2007-08-17 21:37:44.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.555 [GMT -5:00]
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
C:\DOCUME~1\ALLUSE~1\APPLIC~1.\salesmonitor
C:\DOCUME~1\ALLUSE~1\APPLIC~1.\winantispyware 2007
C:\DOCUME~1\ALLUSE~1\APPLIC~1.\winantispyware 2007\Data\Abbr
C:\DOCUME~1\ALLUSE~1\APPLIC~1.\winantispyware 2007\Data\ProductCode
C:\DOCUME~1\ALLUSE~1\APPLIC~1\WinAntiSpyware 2007\Data\Abbr
C:\DOCUME~1\ALLUSE~1\APPLIC~1\WinAntiSpyware 2007\Data\ProductCode
C:\Program Files\Common Files\winantispyware 2007
C:\Program Files\Common Files\WinAntiSpyware 2007\err.log
C:\Program Files\Common Files\winantispyware 2007\err.log
C:\Program Files\Common Files\WinAntiSpyware 2007\uwas7cw.exe
C:\Program Files\Common Files\winantispyware 2007\uwas7cw.exe
C:\Temp\fse
C:\WINDOWS\system32\drivers\fopn.sys
C:\WINDOWS\system32\f10WtR
C:\WINDOWS\system32\T6
C:\WINDOWS\system32\zxdnt3d.cfg
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
-------\LEGACY_FOPN
-------\ApiMon
((((((((((((((((((((((((( Files Created from 2007-07-18 to 2007-08-18 )))))))))))))))))))))))))))))))
2007-08-16 18:16 24,000 --a------ C:\WINDOWS\system32\LMImirr.dll
2007-08-16 10:07 <DIR> d-------- C:\Program Files\Common Files\Skype
2007-08-10 21:04 <DIR> d-------- C:\onedrop
2007-07-26 17... Read more

1 more replies
Answer Match 54.18%

Using an old Inspiron 6000/Windows XP/  not ready to put it out of my misery just yet.
Tried to start up the other day and wound up at a dead end.
The machine will boot up, but seconds later - Blue Screen with error message (subject line above). 
I can start only in Safe Mode but can't access any Security Essentials diagnostics. I can use Safe Mode with Networking, but IE shuts down before I can get anywhere. 
Not yet sure if this is hardware or malware.
Thanks for any help.  
Shawbeg
 

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Answer Match 54.18%

Computer gets the blue screen of death often now. I attached the two "blue screens" to show the errors. Any assistance with this would be greatly appreciated. How can I fix this issue?
Kernel_data_inpage_error

0x0000007a(0xc07f10f8,0xc0000056,0x0c02d8c0,0xfe21f0f0)
0x0000007a(0xc0458920,0xc0000056,0xc62d758c0,0x88124000)

A:Blue Screen (of death)- Kernal Stack Page Error

tdsskiller reports:

00:19:54.0909 0928 TDSS rootkit removing tool 2.7.9.0 Feb 1 2012 09:28:49
00:19:55.0299 0928 ============================================================
00:19:55.0299 0928 Current date / time: 2012/02/06 00:19:55.0299
00:19:55.0299 0928 SystemInfo:
00:19:55.0299 0928
00:19:55.0299 0928 OS Version: 6.0.6002 ServicePack: 2.0
00:19:55.0299 0928 Product type: Workstation
00:19:55.0299 0928 ComputerName: PC
00:19:55.0299 0928 UserName: STEVEN
00:19:55.0299 0928 Windows directory: C:\Windows
00:19:55.0299 0928 System windows directory: C:\Windows
00:19:55.0299 0928 Processor architecture: Intel x86
00:19:55.0299 0928 Number of processors: 2
00:19:55.0299 0928 Page size: 0x1000
00:19:55.0299 0928 Boot type: Normal boot
00:19:55.0299 0928 ============================================================
00:19:55.0752 0928 Drive \Device\Harddisk0\DR0 - Size: 0x25433D6000 (149.05 Gb), SectorSize: 0x200, Cylinders: 0x4C01, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000050
00:19:55.0752 0928 \Device\Harddisk0\DR0:
00:19:55.0752 0928 MBR used
00:19:55.0752 0928 \Device\Harddisk0\DR0\Partition0: MBR, Type 0x7, StartLBA 0x14000, BlocksNum 0x1388000
00:19:55.0752 0928 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x139C000, BlocksNum 0x1117D6A8
00:19:55.0876 0928 Initialize success
00:19:55.0876 0928 =================================================... Read more

2 more replies
Answer Match 54.18%

My laptop, an Asus G55V with win8, has a returning problem of blue screens and restart. They can occur at random or when I sometimes try to start a program. At blue screen I get the "Kernel_Page_Internal_Error" I think it was called. Has to do something about the Harddrive but I don't know how to proceed, please help.

A:kernel page internal error, returning blue screen

Welcome,
Have you run any scans?
Perhaps sfc /scannow from the command prompt as the administrator would be a starting point.
Do you have the installation disk(s)?
Thanks

4 more replies
Answer Match 54.18%

This screen was coming up for a while now in every second or third day in the morning when I boot up. Now it's doing almost daily.

It temporarily solved the problem to higher a little bit on vcore or lover a bit on fsb, but that only works for a few boot ups.

I thought it was my processor giving up, I switched to a brand new one but it's still doing the same. Only after the switch I wasn't able to boot up, not even to bios.

When I got out my second videocard (I have two 8800 GTS 640) the computer booted again and worked fine for a day when blue screen appeared again. In the end I could boot up with two videocards with the order changed so that's ok.

I tested memory for hours and it was fine. I switched processor. I updated windows.

I start to think it's my mobo. Anyways I attached few dumps so pls help me.

ps.: My current config is: Asus striker extreme mobo, core 2 quad q6600, 2x asus en8800 gts 640 in sli, chieftech 620W power supply
 

A:Solved: Blue Screen Page fault in nonpaged area

7 more replies
Answer Match 54.18%

Hi, I decided to reformate my HD from 0 Because of bluescreen errors, I have a P4VM800 Board with 512MB DDR 333 ram and a P4 1.7 CPU, the thing is that when I try to install XP SP 2 with a new reformatted HD the installer is giving me a bluescreen.

The reasin to reinstall were to get rid of the bluescreen.
I was getting random restars and windowws has recovered from a serious error messages... but after a day I could not make the computer start without a blue screen.

I have changed the memory module for a new one and have removed the wireless card and modem so the only thing conected to the board are the CPU and HD and CDRom. CPU Fan is clean and working perfect.

Any idea?

Thank you in advance.

Julio.
 

A:Blue Screen Page Fault in non Paged Area Installing from 0

it seems I am a bit lost about where exactly is the cache memory in the Bios Config...
 

17 more replies
Answer Match 54.18%

So, today I turn on my ASUS notebook and I load past the windows startup only to encounter a blue screen. This blue screen crashes a second later and my computer automatically restarts and goes through this process again, making a cycle. I got into the system menu by pressing F8 and tried to do a startup repair, only to find that it could not fix the problem, so I sent the info. I've tried starting up in safe mode but the same blue screen crash happens. I also sometimes get the message: reboot and select proper boot device or insert boot media in selected boot device and press a key, but turning my computer off and on again fixes that. So basically I'm stuck.

It has a warranty on it so I wasn't sure if I should just send it back to get fixed, or if I could fix it myself. Thank you for any help you can provide!







Operating System: Genuine Windows? 7 Home Premium 64-bit
Processor: 2nd Generation Intel? Core™ i7-2630QM (2.0GHz, with Turbo Boost Technology up to 2.90Ghz)
Graphics: nVidia GTX 460M 1.5G GDDR5 VRAM
Memory: 8GB DDR3 SDRAM Memory
Display: 17.3 FHD LED backlit display (1920x1080)
Hard Drive: 640GB SATA HD
Optical Drive: DVD combo drive
Audio: EAX Advanced HD 5.0, THX TruStudio, Built-in speaker and microphone, Subwoofer
Camera: Integrated Webcam
Ports: 1 x Microphone-in jack, 1 x Headphone-out jack, 3 x USB 2.0 ports, 1 x USB 3.0 port, 1 x RJ45 LAN Jack, 1 x HDMI
Communications: 802.11 b/g/n WiFi, 10/100/1000 Ethernet, Bluetooth
Battery: 8cell L... Read more

A:The blue screen crash page, crashes and restarts the computer.

  
Quote: Originally Posted by Hhaakkoohh


So, today I turn on my ASUS notebook and I load past the windows startup only to encounter a blue screen. This blue screen crashes a second later and my computer automatically restarts and goes through this process again, making a cycle. I got into the system menu by pressing F8 and tried to do a startup repair, only to find that it could not fix the problem, so I sent the info. I've tried starting up in safe mode but the same blue screen crash happens. I also sometimes get the message: reboot and select proper boot device or insert boot media in selected boot device and press a key, but turning my computer off and on again fixes that. So basically I'm stuck.

It has a warranty on it so I wasn't sure if I should just send it back to get fixed, or if I could fix it myself. Thank you for any help you can provide!







Operating System: Genuine Windows? 7 Home Premium 64-bit
Processor: 2nd Generation Intel? Core? i7-2630QM (2.0GHz, with Turbo Boost Technology up to 2.90Ghz)
Graphics: nVidia GTX 460M 1.5G GDDR5 VRAM
Memory: 8GB DDR3 SDRAM Memory
Display: 17.3 FHD LED backlit display (1920x1080)
Hard Drive: 640GB SATA HD
Optical Drive: DVD combo drive
Audio: EAX Advanced HD 5.0, THX TruStudio, Built-in speaker and microphone, Subwoofer
Camera: Integrated Webcam
Ports: 1 x Microphone-in jack, 1 x Headphone-out jack, 3 x USB 2.0 ports, 1 x USB 3.0 port, 1 x RJ45 LAN Jack, 1 x HDMI
Communication... Read more

1 more replies
Answer Match 54.18%

2 year old Dell Inspiron 6400, Windows XP

I can usually fix simple problems, so many people ask me to help them with simple problems. My mother had what i thought to be a simple problem that now appears to be a fatal problem. My mom ran Lavasoft Ad-Aware because the computer seemed to be running slower then normal, also receiving many more pop-ups then normal. Ad-Aware was detecting around 50 infections, the infections kept returning even after Ad-Aware 'fixed' them. She called me and asked me if i could remove them, believing that these were the reasons for the many pop-ups and slow performance. I did the same thing, ran Ad-Aware, and recognized that the majority of infections cam from the same root files; rustock, vxgame and spyware.trojan. Ad-Aware could not remove them so i downloaded Spybot, Spybot did the same thing, recognized them but after restart the problems and the infections were still there. Finally, my mothers boyfriend took the computer to a friends house and installed Norton 360. They brought the computer back to me. I immediately uninstalled Spybot. I then ran a Norton 360 scan. Norton recognized 3 problems, fixed them then wanted a restart. Now we come to the real problem. Ever since that Norton restart i am recieving the -page fault in unpaged area- blue screen. The real big problem is that this blue screen appears immediately after every complete startup. I have no time to fix the problem because i get the blue screen every time, this includes ... Read more

A:page fault in unpaged area, blue screen after startup

http://www.aumha.org/a/stop.php
TROUBLESHOOTING WINDOWS STOP MESSAGES

0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).
Try booting to safe mode and totally disabling the norton360
Do not uninstall it; it is always possible that one of the things it "fixed" was a percieved registry error or invalid dll file which were not really bad, just not present in its database and hence it deleted them and the thing they belonged to is having problems.
IF you absolutely cannot boot to windows, even safe mode, try removing all but one stick of RAM and see if that allows you to boot.
 

3 more replies
Answer Match 54.18%

After experiencing a few internet problems and other little faults. I decide to do a format C. re install of my hard drive. I have managed to reinstall everything and most things work well. For some strange reason my childrens game of Lego indiana jones causes a total shut down and "page_fault_in_non _paged_area" jast as the installation process is finalising. This game has worked fine for at least a few months. As far as i can remember htre is nothing on my computer now that wasn't on it before.
My windows and my game are genuine as is most of my other software.I am an electrician by trade and would love a few pointers on how to go about fault finding this problem. could it just be a scratched disk? or is it a registry or faulty ram issue. Could anyone tell me how to check for sure that my components and software are ok. Or help me decipher the numbers in the dump thing
Any help would be appreciated
 

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Answer Match 54.18%

Hey, my brothers computer has recently been getting the BSOD with the page error. I did numerous things to attempt to fix the problem (reinstalled windows, updated bios, cleaned out all the dust inside..) and nothing has worked so far.

I have run memtest and it did find errors and i did check the temperatures and it shows the cpu is running hot (even though theres 3 fans inside the computer). I figured I'd check here with the minidump to see if its something you can def find or its the hardware.

The bugcheck was: 0x00000050 (0xbad0b148, 0x00000000, 0x8057e489, 0x00000000).

between the blue screen of death on his computer and the red rings of death on my 360, im hating microsoft right now. any help is appreciated.
 

A:Blue Screen of Death - Page Fault In Non Paged Area

hey there... Try this.... if u have more than one chip of RAM, take one out and allow the pc to run on the remaining chip/s. Do this for all the chips. One or more of your chips might be faulty.

Also check your PSU to see if its not damaged or just gettin old. PSU's tend to lose power output over time and this might be causing your cpu to run hot. Alternatively put a fan of some sort on top or to the side of your OPEN case. This might help cool down the cpu. lol, this is an old but effective method of prolonging PSU death.

if that doesn't work, check your motherboard....it might be damged

let me know how it goes

Spyder_1386
 

5 more replies
Answer Match 53.76%

x86 (32-bit) or x64 ? -32bit
- the original installed OS on the system? - Vista home basic
- an OEM or full retail version?
- OEM = came pre-installed on system
- What is the age of system (hardware)? - 1 year
- What is the age of OS installation (have you re-installed the OS?) - 1 year (No)

A:Vista - Blue Screen of Death (BSOD) Posting - Vista crash during Gtalk, Skype

We'll need you to complete Steps 1-4 of this pinned topic: Blue Screen of Death (BSOD) Posting Instructions

1 more replies
Answer Match 53.76%

hi!
i have a BSOD every 30 mins:

minidumps: w w w . mediafire . fcgdgdf /?8t2aeyzv5shpp5u

rename fcgdgdf with com
 

A:Page falut in nonpaged area ANNOYING BLUE SCREEN ISSUE!

Please go here and follow the instructions to test your memory and hard drive:
http://www.techspot.com/vb/topic51365.html

You will also learn to post the minidumps properly and zip them if it is necessary...
 

1 more replies
Answer Match 53.76%

Hi everyone i stumble acroos this great site today my computer has started some weird crashes recently. whenever i lclick on I.E. Explorer & few other programs. i 've attached my mini-dump file i hope someone here can help me out
thx.
 

A:weird blue screen of death (page fault in nonpaged area)

I havent read the minidump but a page fault in nonpage area is almost always related to your pagefile.sys or your ram.
You can delete your pagefile and reboot and windows will make a new one.
And you can download for free and run memtest86 to test your ram, you have to do it one stick at a time.

To see pagefile.sys you need to have Folder Options | View set to ?Show Hidden and System files?, and not to ?Hide Protected mode System files?.
for your pagefile see here:
http://www.aumha.org/win5/a/xpvm.php

Here is more info:
http://www.google.com/search?hl=en&q=page+fault+in+non+paged+area&btnG=Google+Search
 

3 more replies
Answer Match 53.76%

Oxe24e201c,0x0000000,0xbf82ebe1 went to start google chrome and it happened before I even started It day before I had done full avg scan
 

A:Solved: Blue screen page fault in non paged area win32k.sys

8 more replies
Answer Match 53.76%

Hey guys, you have helped me once before and I need it again. Last time you came up with a perfect solution and I hope you can do it again.

Basically my laptop is bluescreening constantly. First it started randomly but over the past two days it has become constant. It blue screens giving the error "page_fault_in_non_paged_area" before turning back on with a pixelated windows logo etc (as if my laptop screen was cracked) before again bluescreening.

If I load in Safe mode (like I am now) the laptop seems to work fine. I heard it could be to do with Daemon tools so I uninstalled that and it worked for like 30mins. It then crashed again and I heard it also could be to do with Norton (which kept popping up) so I uninstalled Norton and it then worked for 10 hours!! before finally blue-screening again about 30min ago. I tried about 10 reboots and it kept bluescreening straight away. I then did the "windows fix" with f8 and it restored my laptop back to before I removed daemon tools and norton.

Any help would be much appreciated. I will attach the dump log and anything else you need please just say.

The laptop is a Sony Vaio
Original OS = Windows Vista
Now = Windows 7 - 32bit

I have not installed any new hardware to the laptop. Is it possible that it has something to do with Direct X which updated two days ago?

Thanks in advance, Nathan.

A:Blue Screen of Death (page fault) - Dump File Attatched

Here is another dump log from this morning. I really need help guys!!!

Thanks!!!

7 more replies
Answer Match 53.76%

I'm sure the answer to this is somewhere on the forum. But after searching unsuccessfully, and being tired, I'll ask it again. This time I'll try to remember to record the answer somewhere.

All of a sudden, without any conscious help from me, some of my desktop icons are off screen. And when I open a page online, I have to scroll sideways to see all of what's there, although that is not the case just now with the HOTN page I now have on my screen. This is true both when the screen maximized and when it is not.

How can I correct this and what casuses it to happen?

grandpaw7
 

A:Reducing desktop and online page to screen size

Try, display, settings
 

1 more replies
Answer Match 53.76%

My students web pages are too large for the desktop screen, Any solutions?
I have some ideas, but would like some of your input please.
Thanks!
Computer-tutor
 

A:Customers web page is too large for the desktop screen, Any solutions?

what screen resolution are you running at? -get a bigger screen, change resolution or learn them how to make "flexible" sites
 

1 more replies
Answer Match 53.76%

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...

Ideas?

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Answer Match 53.76%

Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. So, I tryed to delete it, it said that I do not have permission to do that. So I did a System Restore to go back to IE8 and it looked like it was doing it's thing. Then it went into the Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all the intros still come on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays on a blank black screen with the mouse arrow. I tried using the F8 options on the laptop but they have not done anything so far. SafeMode does not work and apparently there are no Restore Points anymore. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disk and use the Repair option from there? You know where the disk has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disk with the same F8 options as my laptop.

A:No Windows Vista Login Screen after System Restore goes into Blue Error Screen.

Originally Posted by staypuft


Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. I tryed to delete it, it said that I do not have permission to do that. So I did a system restore to go back to IE8 and it looked like it was doing it's thing. Then it went into Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all intros still comes on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays with a blank screen and arrow. I tried using the F8 options on the laptop but they have done nothing so far. SafeMode does not work and apparently there are no Restore Points. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disc and use the repair option from there? You know where it has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disc with same F8 options.



Can someone please give me an explaination on how I can boot a disc from a DVD drive. I'm unable to login to Windows Vista, do I use the Command Prompts to boot a disc?

5 more replies
Answer Match 53.76%

Accepted a program by mistake, tried to stop but too late!! Destop went blue. When I rebooted my desktop goes to white with a message saying "Window's warning: Spyware Detected on your Computer! and the names were win32/adware.virtumonde and win32/privacyremover.m64.

Restore points were erased and desktop change options were gone

used Webroot spysweeper and Trend micro AV software. Scans addressed several threats but did not eliminate problem.

Currently can use working programs. But, have been seeing Trend micro quarrantine TROJ Cutail.de notices while I work.

New to forums and posting. Saw people post HIJACK this log files so I did also. Also sent same as attachment.

Thanks in advance!
**********************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:35:18 PM, on 8/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\lphcl7wj0el7j.exe
C:\Program ... Read more

A:Solved: Desktop hijacked white screen with Warning Spyware Detected

7 more replies
Answer Match 53.34%

Hi there,

I have been stuck with the above issue for the last couple of days and would appreciate some help asap. In reflecting on the above the comp. is at the point where it is continuously restarting. I was able to insert the installation/required disk it was asking me for earlier and was able to open up to a screen resembling safe-mode. However, I can no longer do this on my own or through "start-up repair".

If it is helpful, in reading the start-up repair screen and seeing, "windows cannot repair the comp. automatically" as well as looking throughthe "problem details" I see recall seeing possible registry errors such as, "rollback registry"

If this can not be fixed or is not a quick fix I am also open to the idea of reseting/reformatting the hard drive but only if I can recover some files using open-source software such as recuva or the like.

Appreciate the help
 

More replies
Answer Match 53.34%

My desktop wallpaper is stuck on this blue screen with a black box that says "You've been infected with spyware!" how can I restore my wallpaper? thanks for the help.

A:desktop taken over by blue screen, help!

Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. Open up the result.txt file created. Copy the whole result.txt log and post it back here. Do not fix anything in HijackThis since they may be harmless. Make sure to include the System information at the top of the log as well.

Please DO NOT do any online virus scans as they may remove a critical Windows system file that may have become infected.

5 more replies
Answer Match 53.34%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 945 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 8183 Mb
Graphics Card: NVIDIA GeForce GTX 560 Ti, 1024 Mb
Hard Drives: C: Total - 941976 MB, Free - 120541 MB; D: Total - 11594 MB, Free - 1668 MB;
Motherboard: FOXCONN, ALOE
Antivirus: Norton Internet Security, DisabledClick to expand...

Please note that the Norton was a trial version; I actually use Avira for my antivirus.

In November or December of 2012, I got a new power supply and graphics card for my computer, and had a tech-savvy friend (who has built computers and worked as tech support) install them for me. It generally works great.

However, once in that December, and three (I think) other times since then (the most recent being last week), my computer would pop up a blue screen with the following message on it. (Same message each time)

A problem has been detected and Windows has been shut down to prevent damage to your computer.
DRIVER_IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If your problems continue, disable or remove any newly insta... Read more

A:Blue Screen on Desktop PC

after researching this one, i am going to say that it is a problem with your graphics card. the error message is for the irq, interrupt request. every item has an interrupt request on the bus and they go by numbers. the lower numbers get first priority. what i am reading is there could be many causes for this one, but bad memory, drivers, and video cards can be causing it. since you have a new video card, i would start there. check the drivers, see this link: http://answers.microsoft.com/en-us/...000000d1/983a6cb5-8cf8-45b3-8be7-4cf86994a27a.

this is also a good explanation of what i was starting with if you want to read more about it. if you update the drivers and still get the issue, then try taking the video card out for a week or two. it is a last resort if you can't quickly locate the problem.
 

1 more replies
Answer Match 53.34%

I either play Left 4 Dead or Prototype and my computer crashes with a blue screen when I make a swift mouse motion to the right. It doesn't happen all the time, some days I can play L4D for hours and it won't crash.

Some say the most common thing is Logitech Mouseware. I do have a Logitech mouse, Mx510 Performance Optical Mouse (Blue). I am running on Vista, I have visited the driver site for Logitech and found out that Vista does not require any driver for my mouse, and I never had on in the first place for this Dell XPS M1530. I just plug and use.

So ingame, it would happen when I make a sharp turn with the character to look in first person view to the other side or behind me, with lots of things happening at the same time, such as attacks or explosions, screams etc.

This is what I got as the only info that I could possibly even remember during the 10 seconds before reboot during the blue screen.

IRQL_NOT_LESS_OR_EQUAL
0x0000000E(something like that)

Then when my computer started up completely, it showed this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: 0000099E0000007E
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80001C7B443
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini061709-01.dmp
C:\Users\[NAME OF OWNER]\AppD... Read more

A:Vista Blue Screen crashes only in full screen game.

Here's a link to a brief description of the error: Troubleshooting Windows STOP Messages
There's not much info here to go on, but most BSOD's that occur during games are due to video problems, with audio problems coming behind them.

So, for starters:
- download the latest version of the video and audio drivers for your system.
- uninstall the current video and audio drivers through Control Panel...Programs...Uninstall a program.
- install the downloaded drivers.
- reboot and wait for another BSOD :0)

If this doesn't fix it, you'll have to navigate to C:\Windows\Minidump, zip up the contents of that folder and upload it with your next post.

2 more replies
Answer Match 53.34%

Hi,I have a major problem with my laptop where i can now only operate in safe mode.My original problem was the screen just went black and nothing could be done(no mouse pointer or nothing) ctrl alt del didn't work or escape. I just had to power off. When restarted the screen would be black background with a lot of @ icons dotted all over the screen and the screen would then be striped blue. System restore wouldn't work. I decided to send it to a local shop for fixing. It came back after ?60 charge! stating that laptop boot viruses fixed and system updated... happy daysbut now it is back again!!!This time system restore did work and i thought phew! but the problem keeps returning and after about 4 system restores it won't restore anymore....help!The virus/fault has no pattern as to when it returns, could be on start up, sometimes when online. another time just whilst using the desktop and also when using my F drive to watch a cd.all info posted below as per prep guide.will apreciate any help pleaseDDS (Ver_2012-10-19.01) - NTFS_x86 NETWORKInternet Explorer: 7.0.6000.16982Run by matt at 13:01:31 on 2012-11-05Microsoft? Windows Vista? Home Premium 6.0.6000.0.1252.44.1033.18.2046.1244 [GMT 0:00]..============== Running Processes ================.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\mfevtps.exeC:\Program Files\Common Files\McAfee\SystemCor... Read more

A:cpu won't start in vista premium get blue screen and striped screen

Greetings marlonmaya and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary. If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance. Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do n... Read more

63 more replies
Answer Match 53.34%

I'm unable to run the required DDS or GMER, with an error message of "The requested operation requires elevation".

I've never encountered this error message before. Not really sure how to proceed from here.
Computer has been wonky and running slow for about 2 weeks.
Computer boots up very slow..everything is slow.
Google searches redirect to a blank Google page.
And as of the past few days I randomly get the blue screen of death and the computer shuts down to reboot.

I'm running Windows 7 Ultimate Serv Pack 1

I ran Trend's Housecall which said it was unable to fix the problems that came up. And Malewarebytes gave me a result of Trojan.Agent.BRV.Gen.
I've since uninstalled both antivirus programs and dumped unnecessary/unused programs and files from the computer.

I don't use any P2P sharing programs or anything. I just use this computer for my freelance graphic design work/business , and occasionally my 4 year old plays NickJr games online.

I've backed up all important files/documents to an external hard drive already.

Any help would be greatly appreciated. Thank you in advance!

-T

A:Torjan.Agent.BRV.Gen + Google blank page redirect + Blue Screen of Death

Finally able to complete the first steps while in SafeMode. Here's my log.
I also have access to my Windows 7 disk, but I've never done a re-install before.

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_31
Run by LoCasale at 14:41:10 on 2012-08-27
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.2038.1211 [GMT -4:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\igfxsrv... Read more

2 more replies
Answer Match 52.92%

Im currently useing a Toshiba L305 satalite laptop Satellite L305-S5945, ive been useing it for about a year and i havent had a problem with it till now, im running windows vista service pack 2. The OS is the same that came preinstalled (i had installed win 7 but my trial ran out on it so i used my factory reset disk to restore the laptop back to the way it was when purchased), i would perfer to not have to use the factory reset disk but if i cant solve the problem then i will have to give that a try. The issue started while i was browseing the web and i got blue screen. The lap top had been working fine up till then, i had had a power serge at about the same time im not sure if thats a coincidence or not here is what my blue screen says.


IRQL_NOT_LESS_OR_EQUAL

Stop: 0x0000000a (0x0000000000000010, 0x000000000000000c, 0x0000000000000000, 0xFFFFF8000024BF194)

Thank you in advance

A:Windows vista Blue screen [Moved from Vista/7]

STOP 0xA is usually a driver issue. As such I'd suggest 2 (well, actually 3) things:

1) Please follow the directions here for giving us some more info about this issue: http://www.techsupportforum.com/foru...ns-452654.html

2) While waiting for a reply, run Driver Verifier according to these directions. It may not be necessary, but if it is it'll give you a headstart on it.:

Quote:




Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited exp... Read more

12 more replies
Answer Match 52.92%

Hi guys I am in need of some expert help

My stupid brother tried to download a video player. Which one and why I don't know. But since then the wallpaper on my desktop has changed to a warning sign. That goes like this:

Warning!

YOUR'RE IN DANGER!
YOUR COMPUTER IS INFFECTED WITH SPYWARE!

ALL YOU DO WITH COMPUTER IS STORED FOREVER IN YOUR HARD DISK.
WHEN YOU VISIT SITES, SEND EMAILS... ALL YOUR ACTIONS ARE LOGGED.

And so on. When I try to change the wallpaper or theme it just reverts back to this screen. I have no desktop web pages either.

Every 10 minutes or so I get an IE window popup telling me my computer is infected and to click here to fix it. I HAVE NOT CLICKED ON THIS WINDOW. My system also runs very slow.

I have norton virus scan and nothing gets detected on there. I have used ad-aware and nothing is detected on there either. I am running XP with service pack 2.

I have followed steps 1-5 and the logs are below.
If you need any more info let me know. Any help will be very much appreciated

Deckard's System Scanner v20071014.68
Run by OZZY on 2008-02-28 18:59:07
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
81: 2008-02-28 18:59:21 UTC - RP623 - Deckard's System Scanner Restore Point
80: 2008-... Read more

A:Blue warning screen on desktop!!

Please download SDFix from here and save it to your desktop

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Post that log in your next reply.

=================================


Ok.We also need to download ComboFix.exe.

Please visit this webpage for download links, and instructions for running the tool


When the tool is finished... Read more

3 more replies
Answer Match 52.92%

i have a desktop which as detail below faced blue screen while playing games and other hard 3d work..

windows 7 ultimate
64bit
reinstall by own with crack
about 12month
same as hardware age

cpu, graphic card, motherboard shown in picture below

power supply GX 650w
GX-650W - Cooler Master - Leading Provider of Computer Case, Cooler, Power Supply, Laptop Cooling, Gaming Peripherals


thx for helping

A:blue screen on my 12 month desktop

Hi,

All of the errors in December are stop code 124 which is often caused by unstable overclocked software and I see your processor is overclocked. The easiest way to stop this would be to stop overclocking. If you wanted to keep your overclock you may need to increase vcore/volts on the cpu (BUT I cannot reccomend this because increasing VCore too much can seriously damage your cpu) Best thing to do would be to get rid of the overclock for now and get some advice on what your doing wrong from some people with overclocking expertise.

You also have BSODs relating to btath_avdt.sys which is a driver for Atheros Bluetooth Driver Reference Table - btath_avdt.sys. You should update this to the latest driver.

19 more replies
Answer Match 52.92%

I need some help. I don't exactly know what category to put this into. Here is the problem:
I turn on my computer and it boots up normally. It shows the login screen and I log in. It usually takes longer to log in than any other account. After I log in it comes up with a blue screen like the windows 95 original desktop backgound. I have to lock the computer and switch user constantly until windows starts up, or I can just wait and it loads up after like 5 minutes. I think it might have something to do with explorer.exe. I use Windows 7 Enterpise x32. Any help?

P.S.
I am currently a new windows 7 forums user and moderately expeirenced windows 7 user

A:Desktop Error Blue Screen.

First things first, if you are using windows 7 enterprise that would mean that the PC probably belongs to what ever company you work for and there for should be handled by the companies IT department and before trying anything on your own you should contact them.

1 more replies
Answer Match 52.92%

Hi, I'm getting an inconsistant BSOD just after my desktop loads from a bootup. Meaning, sometimes it BSODs and sometimes not. I read the minidump everytime and it shows the same information. This is what it shows.
PAGE_FAULT_IN_NONPAGED_AREA

Caused by driver: win32k.sys
Caused by address: win32k.sys+2517af
Crash address: ntoskrnl.exe+7cc40

I just ran a Chkdsk /r but nothing was found. I'm thinking it may be a memory error? I have no clue. If anyone has any ideas on what could be causing this or what I can do to remedy please let me know. Thanks!

A:Blue Screen on after desktop loads

Have you recently added any new hardware? If not, let's check the ram: To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

4 more replies
Answer Match 52.92%

i turn my computer on and it starts to load then a blue screen appears and is gone with 1 second so cannot get the error code, when i try and boot the windows 8 boot menu with shift+f8 it doesn't work.
 

A:Desktop keeps restarting onto a blue screen

Usually it is just F8. or if you have one, boot from the Windows installation DVD and click the Repair my computer link at the Install Now screen
 

1 more replies
Answer Match 52.92%

Okay. I have searched through here and know someone out there knows what my problem is. The problem is the others with my problem all seem to have something else wrong!! LOL
Anyway. My desktop has been stolen, so that my background is a blue screen. When I go to properties it says its a modified theme. I turn it back to windows xp or something, and it doesn't change and next time I look, its back on modified theme. After reading through the blogs, I tried several different virus scans but to no avail. I also made another user profile and that one can have whatever desktop I want, but the main one is still a blue background.
I have seen replies that seem to know exactly what this is, but I cannot find anywhere where they say what to do!!
Thanks for your great website!!!

A:Blue Screen Instead Of Desktop Background

Hello gturn234 and welcome to BC

My apologies for the extreme delay in response. We are all volunteers here and sometimes things slip past us.

In order to assist you, we need additional information.

What is your operating system: Windows XP, Vista, etc.?

What security programs do you have installed? Please name them.

Are you experiencing any other issues with your computer? If so, please describe as clearly as possible.

Orange Blossom

1 more replies
Answer Match 52.92%

I've done it again. My desktop was hijacked by mail.com. In other words when I pushed google I got
some search engine instead of google. I looked for a program and ran Desktop Hijack Fix and now I have a blank blue screen with nothing on it. I used all three choices  1. restore settings
                                                                                                            2.restore back up
                                                                                                            3.update back up and
 
                                                                                                            4.remove policy restriction... Read more

A:Nothing but a blue screen-I have destroyed my desktop

 Can you boot to Safe Mode?  If so, you could try doing a System Restore to a date before the start of the problem.  If you need further help, we'll need to know the make and model of your computer and what version of Windows you have.

3 more replies
Answer Match 52.92%

I have a dell 2400 with xp sp3 and all the updates from microsoft. it was running slow so i restarted it and now the blue screen of death. I can't even run safe mode. I have tried to repair it with the xp cd but nothing. It goes to the welcome screen and when I press enter it says examing my hard drive but that is all. it will not go past that. please help.
 

A:blue screen of death on desktop

Welcome to TSG Your computer came with this amount of RAM have you increased it at all ? You will see a great improvement in the operating of the computer if you can increase it to at least a GB . That could be part of your problem .

256MB PC-2700 DDR memory
(one module)
 

3 more replies
Answer Match 52.92%

Hi Lads, if you could help with this I would appreciate it, it's a Dell Inispiron desktop.

A:Blue Screen On Dell Desktop

themorus, welcome to Seven forums. I will try to help you with this. You only have one dump file this is what the dumps say.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 4E, {2, b1b2e, 1b7fff, 1}
Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+8d )
Followup: MachineOwner
However there were several references to the hard drive and file system too. I also need more specific hardware descriptions complete with Manufacturer and model numbers where possible. I know Dell rebrands everything, but they are usually made by someone else. I would like you to tell me if any of the components were added by you after you bought the machine. please add info about the PSU as well as the graphics card manufacturer and model number. This may help you.
Please fill out your System Specs


   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible includin... Read more

7 more replies
Answer Match 52.92%

I'm running Windows XP and turned on my computer today to find a new desktop similar to the "blue screen of death". I searched for the problem on the web and found out that it is a Smitfraud Trojan. None of my findings were much help so I figured I would post here.

Here is my HijackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 4:04:27 PM, on 4/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\PowerPanelPlus\upssrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\WINDOWS\system32\mfcwa.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\progra~1\scansoft\paperp~1\pptd40nt.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Winamp\winampa.exe
C:\Program... Read more

A:Blue Screen Desktop (Smitfraud)

16 more replies
Answer Match 52.92%

Log File - Done everything mentioned in the sticky, thanks for any help!

Logfile of HijackThis v1.99.0
Scan saved at 18:39:09, on 23/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\csrss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\System32\alg.exe
D:\WINDOWS\System32\wdfmgr.exe
C:\wp.exe
D:\WINDOWS\EXPLORER.EXE
C:\Joel\My Documents\My Received Files\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Security iGuard] D:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - Sta... Read more

A:Desktop Blue Screen Trojan

Welcome to TSF.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro http://uk.trendmicro-europe.com/ente...all_launch.php. Just follow the instructions on the site to run the online scan. If any viruses/trojans are detected, try to delete or clean them in that site. You may use Panda ActiveScan also at http://www.... Read more

4 more replies
Answer Match 52.92%

Blue warning screen on desktop!!

--------------------------------------------------------------------------------

Hi guys I am in need of some expert help

I am not sure where i picked up this malware, but i can't get rid of the wallpaper on my desktop has changed to a warning sign. That goes like this:

Warning!

YOUR'RE IN DANGER!
YOUR COMPUTER IS INFFECTED WITH SPYWARE!

ALL YOU DO WITH COMPUTER IS STORED FOREVER IN YOUR HARD DISK.
WHEN YOU VISIT SITES, SEND EMAILS... ALL YOUR ACTIONS ARE LOGGED.

And so on. When I try to change the wallpaper or theme it just reverts back to this screen. I have no desktop web pages either.

If anyone can help me i would really appreciate. I found the instructions on the steps to take before i post. i have all of the note pad entry's

Thanks,

A:Blue warning screen on desktop!!

I forgot to post my scans
b]SDFix: Version 1.157 [/b]

Run by Ted on Fri 03/14/2008 at 10:55 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1344.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-14 23:20:31
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
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Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\\Program Files\\Morpheus\\Morpheus.exe"="C:\\Program Files\\M... Read more

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Answer Match 52.92%

The Z200 desktop stopped working. Now it's stuck on the blue HP logo screen.  It's not the harddrive, because I tried it on another desktop and harddrive works.  Any suggestions?

A:HP desktop can't get past the HP blue screen

Hello, Thank you for posting in the HP Support forum. Welcome ! Please, take your time and read this article. Follow the most appropriate step based on your issue:>> http://support.hp.com/us-en/document/c01884928or watch this video >> https://www.youtube.com/watch?v=i0mKux2T2DU   You might eventually need to use either Microsoft Windows System Restore  OR  HP System Recovery.Please,  use first System Restore and if this does not help, go to HP System RecoveryMore information and details how to use them >> http://support.hp.com/us-en/document/c01835735 >> http://support.hp.com/us-en/document/c01867418  (this option will let you restore your Windows and PC to factory default condition). Use as a last resort if nothing else helped.  Please, provide your feedback and let me know how this goes. 

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Answer Match 52.92%

I was playing an MMORPG last night when i went to look at something in Firefox. Firefox was minimized at the time. When I clicked on the firefox icon on the taskbar to maximize it, it made a funny noise ending with a blue screen. Upon restart, I noticed I was at a default desktop with none of my icons or folders. It took me all night and with the help of my significant other, we were able to figure out that my stuff hasn't been deleted, it just was been hidden and not being used. It took another 4 hours to try to get the desktop back which was ultimately unsuccessful. I was able to find a thread about creating 2 more *Users* and copying and pasting the contents of the one user to the 3rd user by starting with the second user, but at first every time I tried to do this, access was denied when i tried to copy the contents. I'm getting really tired of Windows 7 denying me access to everything I want to do. (see another post under security I have in here). I don't understand why they give you the option to do something and then won't let you do it. I tried to contact Microsoft, but was told there would be a fee for asking them for help...... Finally through just repeating the same steps over and over and relogging and some luck, was able to create a new user and copy files over to that new user, but things are still not the same as the original user I had before the blue screen and now I have 2 copies of everything that I'm afraid to delete in case I missed somethi... Read more

A:Blue Screen then loss of desktop

i think u lost some windows files ,,, u must setup anew windows

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Answer Match 52.92%

My apologies for re-hashing what seems to be a very popular subject. My box is frequently crashing to a BSOD (sometimes with stop errors, sometimes to a blank blue screen) or back to desktop while running apps, games or browsing online. But I'm still looking for a solution and M$ support not helping much at this point (imagine that). This being a whitebox, I thought I could put my new hardware into my existing case, with a 300W PS and only 1 fan drawing air in, and none blowing out. The issues started as soon as the OS was installed. So, figuring that heat might be a definitive issue, I moved everything to a new case with a 430W PS, 2 fans drawing in from the front, 2 blowing out the back, and 1 blowing out the side near the expansion slots. The problems continued. The following are my system specs along with a copy of my hijack report. Any help you can offer is very, very much appreciated.

ASUS P4S800D-E Mobo (with most current BIOS)
P4 3.0 GHz w/1Mb Cache 800MHz FSB
1GB Kingston PC3200 RAM
WD 160 GB HD
ATI Radeon 9800 Pro 256MB (Drivers are not the most current, although with the most recent drivers the situation is no different)
SB Audigy 2 ZS (Latest Drivers)

Hijack:

Logfile of HijackThis v1.98.0
Scan saved at 3:33:27 AM, on 7/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsas... Read more

A:XP Pro Crash to desktop or blue screen...

a friend of mine had a similier problem turned out his graphics card (same one yer using) didn`t like his motherboard, not sure if that is the problem ur having but if you can borror someone else graphics card for a day to test it might help narrow down the problem.
 

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Answer Match 52.92%

When I start up my computer, it starts up fine. But when it gets to the desktop, after a few seconds it crashes, and I get a blue screen. It restarts just fine. I am currently in Safe Mode. Here is the report I have.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000001
BCP2: 0000001B
BCP3: 00000001
BCP4: 82072A6F
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini011612-10.dmp
C:\Users\Nathaniel\AppData\Local\Temp\WER-73726-0.sysdata.xml
C:\Users\Nathaniel\AppData\Local\Temp\WERE11A.tmp.version.txt

Here is a link to the .dmp file: http://www.mediafire.com/?v1474qu97on6t1k

Could someone please help me on this? Thanks in advance.
 

A:Keep on getting blue screen when I get to desktop - desperately need help

Hi and welcome.
Your Mediafire link is not working for me.
Can you post the mindump files by..
Looking in c:\windows\minidump
ZIP them and attach them to your next post.

Right-click the minidump file, select Send To.
Then select Compressed (zipped) Folder.
Windows will compress the file and then save the new zipped file in the same location.
 

3 more replies
Answer Match 52.92%

Three days ago my computer decided that it was randomly going to start shutting down all the programs I was running and restart.
It started with my internet browser, my games and then last Skype. When the system shut down and attempted to restart, it refused to load Windows, as if the HDD was no longer being found. The screen remained black and a single white, blinking cursor hung in the top left of my screen.
 
I managed to download a Boot Disk for Windows 7 and got it into my system. It took me 24 hours to figure out how to get the system to boot Windows again, since Restore and Repair options weren't doing anything. I had to issue commands to repair and rebuild my boot files from CMD.
 
Now my computer is booting Windows again, and I had thought that this meant the nightmare was over. However for the past 24 hours or more now I have been dealing with a Blue, Empty Desktop. There are no icons, no task bar and certainly no Start Button/Menu.
I am able to Ctrl+Alt+Delete and open up Task Manager, where I can see that explorer.exe is not running, and refuses to stay running too. I am able to launch programs from CMD however, so long as hey don't involve using Windows Explorer at all.
 
I have so far managed to run a scan for Viruses and Malware, which neither has detected anything on my system.
I have attempted to create a new profile, in hopes it was a profile bug: No luck
Safe Mode: Same results, no desktops, no access to Explorer.exe
Restarting: Creates a new... Read more

A:Blue Screen/Empty Desktop

DBAN, then reinstall Windows. (From an original Microsoft Windows DVD would be the safest bet).

4 more replies
Answer Match 52.92%

On the splash screen (vista logo on startup), i get a blue screen but i can't read it and it restarts.
Startup repair can't fix it. It says NoRootCause on lines 6-9.
Did a dell diagnostic test, everythings ok.

My specs:
Dell XPS 420
Soundcard: SoundBlaster XtremeGamer
Gfx: NVIDIA GeForce 8800 GT
CPU: Intel Core2 Duo
OS: Vista Home Premium 32bit
 

A:quick blue screen on splash screen vista

anyone??
 

1 more replies
Answer Match 52.5%

Hello,

I have a hp desktop, and 2 hp printers. I recently completely wiped the system, in the means of reseting the whole pc with the software i got from hp to bring my pc back the same as it was brand new. After i deleted all of the programs i did not need, and as i did that i restarted the pc as i deleted the unneeded programs to ensure i was not getting rid of anything i needed. after the removal of these programs i had the pc the way i wanted it, startup was awesome. So then i hooked up the internet, and went to the hp site and got the correct needed software for the 2 printers. then i turned of the internet and installed the needed stuff for them to work. After doing these actions, now upon startup it goes to a bluescreen with a duration time of 1 minute and 30+ seconds, then the bluescreen goes away and everything starts to load such as the icons in the lower right hand side. Is there a way to correct this or you got any ideas?

tyia

Chris

A:HP desktop installation of hp printers the blue screen

I would disable all HP related startup options. They are generally not needed. Do this by typing "msconfig" into the Run box (Windows+R), going to the startup tab, and unchecking all options that are related to HP. (Heck, uncheck most everything besides antivirus software and system drivers. Startup items here are usually not essential.)

Also, with Vista/7 I don't think you even technically need drivers for the printers to print. BUT - you do need them for scanning. So anyway if you don't need scanning functionality I would just uninstall the drivers completely and have windows do the printer connection itself (Control panel > add a printer)

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Answer Match 52.5%

Logfile of HijackThis v1.99.1Scan saved at 2:39:05 AM, on 1/2/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\3Com_DMI\3CDMINIC.EXEC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exeC:\program files\Analog Devices\SoundMAX\smax4.exeC:\WINDOWS\VM_STI.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\cFosDSL\cFosDNT.exeC:\winstall.exeC:\WINDOWS\mfczd.exeC:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5 ... Read more

A:Blue Screen On Desktop Saying Spyware Infected

Hi Blazinblade and Welcome to the Bleeping Computer!Please download WebRoot SpySweeper from HERE (It's a 2 week trial):Click the Free Trial link on the right - next to "SpySweeper for Home Computers" to download the program.Double-click the file to install it as follows:Click "Next", read the agreement, Click "Next"Choose "Custom" click "Next".Leave the default installation directory as it is, then click "Next".UNcheck "Run SpySweeper at Windows Startup" and "Add Sweep for Spyware to Windows Explorer Context Menu". Click "Next".On the following screen you can leave the e-mail address field blank, if you wish. Click "Next".Finally, click "Install"Once the program is installed, it will open.It will prompt you to update to the latest definitions, click Yes.Once the definitions are installed, click Options on the left side.Click the Sweep Options tab.Under What to Sweep please put a check next to the following:Sweep MemorySweep RegistrySweep CookiesSweep All User AccountsEnable Direct Disk SweepingSweep Contents of Compressed FilesSweep for RootkitsPlease UNCHECK Do not Sweep System Restore Folder.Click Sweep Now on the left side.Click the Start button.When it's done scanning, click the Next button.Make sure everything has a check next to it, then click the Next button.It will remove all of the items found.Click Session Log in the upper right corner, copy ev... Read more

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Answer Match 52.5%

My computer is on a blue screen and it wont come off.. please help 

A:My Desktop wont go past a blue screen

Tryfe_lyfe Hello;Allow me to welcome you to the HP forums! Hard to help as you didn't provide us any details about the PC, the OS you're running, or the screen -- other than the color. We need the detail product number of your PC.  There should be a sticker with this information on the case. Also, need to know what Windows version your PC is running. We need that information because troubleshooting steps are different for the various Windows OSs.IF it's running Win10, did it come with that preinstalled?  If not, what was the prior OS of the machine and how long ago did you do the Win10 Upgrade?  And, was your machine OK after the Upgrade or were you having problems, and if so, what were those problems? Also, you say this is a blue screen ... so, does it have text on it (like with as BSOD)?  Does it have a set of rotating dots? Does it have an HO Logo? We can proceed once you provide the information.Thanks

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Answer Match 52.5%

I need a little help with demystifying what is causing this error, according to the minidmps, its win32k.sys, csrss.exe, and ntkrnlpa.exe. This is a dell precision M6400.

The stop error is the same every time (0x1A), with the exception of a blue screen on boot(0x7e i believe)

It is running Windows XP SP3 x86, which was freshly installed on the machine, all of the ram has been tested, pulled from the system and tested again in each of the 4 slots on the motherboard.

The only difference that is on the system is at the end of the boot.ini file, there is a /3gb switch, since the machine uses memory intensive applications such as autocad, which will not run without the switch.

Attached are the minidmps, and the TSF batch file results from the system

Thanks in advance

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Answer Match 52.5%

Random Blue Screen Please Help My computer seems to BSOD when running game apps... Having a feeling it could be video card related.. I was having an issue with video card crashing game aswell but fixed by turned down the GPU clock. everything else on computer is stock no OC. fresh build 1 week ago

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC000001D
BCP2: FFFFF880042C4AF8
BCP3: FFFFF8800CB4A818
BCP4: FFFFF8800CB4A070
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
I have tried to reinstall drivers, reformat, re build components, Its a fresh build.

3.4 2600k I7, 16 gb ram, Dual 570 GTX , p8p67-m pro,

A:Random Blue Screen crashing me to desktop! Please Help

  
Quote: Originally Posted by Yolandarx


Random Blue Screen Please Help My computer seems to BSOD when running game apps... Having a feeling it could be video card related.. I was having an issue with video card crashing game aswell but fixed by turned down the GPU clock. everything else on computer is stock no OC. fresh build 1 week ago

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC000001D
BCP2: FFFFF880042C4AF8
BCP3: FFFFF8800CB4A818
BCP4: FFFFF8800CB4A070
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
I have tried to reinstall drivers, reformat, re build components, Its a fresh build.

3.4 2600k I7, 16 gb ram, Dual 570 GTX , p8p67-m pro,



This was Related to Rt64win7.sys 8101E/8168/8169 NDIS 6.20 64-bit Driver from Realtek Corporation. I would re-install with newest available from realtek.

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