Tech Problem Aggregator

Brand New Dell XPS 8700 - Multiple BSODs

Q: Brand New Dell XPS 8700 - Multiple BSODs

I am getting random BSODs with a brand new dell XPS 8700. I got my older SSD replaced through RMA assuming that could have been the cause and installed Windows 8 fresh install after getting the new dell. I've been having random BSODs on the computer, it will even happen when I'm not even using the computer and leave it on.

BSOD dump files attached.

? OS - Windows 8 64bit
? What was original installed OS on system? Windows 8 64bit
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Came-preinstalled, but I reinstalled it when installing brand new SSD
? Age of system (hardware) Less than 2 weeks
? Age of OS installation - have you re-installed the OS? Less than 2 weeks

? CPU: Intel i7
? Video Card: Nvidia GeForce GE GT625
? MotherBoard
? Power Supply - brand & wattage

? System Manufacturer: DELL
? Exact model number (if laptop, check label on bottom): XPS 8700

A: Brand New Dell XPS 8700 - Multiple BSODs

I have debugged the dumps and all seem to have the same error, I have done some research about your crashes and have found some possible causes:

1.) Incorrect BIOS Configuration
2.) Faulty RAM Module

The Fixes for these are as follows:
1.) Restore the BIOS Configuration
2.) Remove the faulty RAM.

Modifying BIOS/CMOS settings incorrectly can cause serious problems that may prevent your computer from booting properly. I cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk. But it may be the only way to fix the BSOD's you are encountering.

If I was in your position I would try restoring the BIOS first, before trying to remove RAM. If you are ensure on how to restore the BIOS please look at this before trying: How can I reset CMOS or BIOS settings?

I wouldn't try the hard reset unless the normal defaults do not work. If neither work then try removing the RAM.

14 more replies
Answer Match 76.86%

Hello ?

Not sure if I am right at this place?

I bought a Dell XPS8700 desktop in late 2014. I started out with Win 8.0 Home. From the very beginning, I had BSOD crashes. I updated to Win 8.1 Home, Win 8.1 Pro and now to Win 10 Pro, hoping that the problem will disappear with a newer OS. However, I still have those crashes (very annoying when working on important documents!). My drivers are up to date and the computer is free of viruses etc.

As far as I have found, this problem might be related to the PCASp60 and/or NIDS6 driver/key. However, there is no PCASp60 driver on my computer (and apparently not needed based on various sources, which I either cannot confirm or not confirm). If I delete one or both keys in the registry, there are still crashes, though. The system error message is always the same:

?The PCASp60 NIDS Protocol Driver services failed to start due to the following error: The system cannot find the file specified.?.

I did some more research and found that these drivers seem to be related to the Realtek PCI onboard LAN unit. But even if I disable the LAN in the BIOS and delete all Realtek drivers in System/MyDevices, the error still exists and my computer crashes.

I am wondering if this is a general problem/unresolvable error of this computer or if it can be resolved..?

I am close to exchanging the motherboard or even switching back to HP computers (which always worked very well for me in the past 15 years).

Thanks in advance for any comments an... Read more

A:Dell XPS 8700, PCASp60, NIDS6 & multiple BSOD crashes per day

Please read BSOD Posting Instructions & How to upload files

0 more replies
Answer Match 73.08%

Hi all, I'm new here so sorry if i've made a mistake in my post or if these problems already have a solution. I'm using a brand new ThinkPad T450s. Sometimes when the display times out (if im inactive for a while) the power light will stay on meaning the computer is not sleeping, however I can't get the display to turn back on (it's just a black screen). After a few minutes of this, the computer shuts down by itself. Also, sometimes when i close the lid, the light stays on and the computer doesn't sleep even though it is meant to (i already checked control panel settings), other times it will work normally. Yesterday i went away, the screen went to black but the power stayed on as usual, the computer shut down by itself and when i turned it back on i got multiple different BSODs, all with different error messages. I restored my computer (it gave me the option to restore windows but keep my existing files which I did). The computer gave me one more BSOD today but it restarted and is working now. I suspected something wrong with the display drivers so i updated everything and it's working now. However, youtube videos are crashing and causing me to have to shut down the system, when it restarts it takes a very very long time to get the display going. I ran the DM Logs and they're attached here. Thank you in advance for your help!

A:Multiple BSODs, brand new laptop running windows 10, DM Log Attached

Did you clean your system after the restore?
The last logs are from today and no logs about any crash besides sudden shutdowns.

0 more replies
Answer Match 72.24%

5 months of Multiple BSODs on a brand new computer - driver or hardware error? Mini dump analysis help please.

Hi, I?m looking for anyone who can analyse mini dumps and help me determine the source of my problems.

The system has been giving me hell from the start. The problem often manifests in different driver and memory errors - To my level of understanding the errors seem to be fairly unrelated. When it runs well it?s awesome and it really performs. When it starts messing up, that?s it, it might BSOD on every start up 5times in a row and then start working for no apparent reason.

I ruled out: faulty PSU and faulty RAM, and system always runs cool, (the hottest component being the fanless graphics card).

I have also run extensive tests on system hard drive:
Seatools returned no errors after firmware upgrade and 2 long tests. However DiskCheckup keeps changing its mind out predicted TEC date: it jumps from Jan 2010 too Aug 2011 either of which is unacceptable and well within manufacture warranty

Reinstalled windows countless times with different installation CDs

So that leaves MOBO, CPU, GPU or maybe some software of driver issue.

I feel that it must be hardware related but I can?t work out what it is, on top of that the faults are often intermittent making trial and error testing unreliable. I have collected many minidumps now, but I can?t work out if they are related or not ? has my comp dozens of problems or just a couple with v... Read more

A:5 months of Multiple BSODs on a brand new computer - driver or hardware error?

Here are some of the older dmp analyses:
View attachment 50542

View attachment 50543

View attachment 50544

View attachment 50545

View attachment 50546

11 more replies
Answer Match 64.68%

I frequently get BSODs on my Dell XPS 8700. I recently upgraded my RAMs, and installed Nvidia GTX 1070 on this PC. 
Could you please help me to analyze this?
I have attached crash dump file and system information file for your reference.

Crash Dump file:!AhOjvh1QGMQ_rhcq9QHjQJghuqKQ!AhOjvh1QGMQ_rhlDLIWc4mOVWs6e!AhOjvh1QGMQ_rhp56IQG6Y1-i-3i (after running Driver Verifier)!AhOjvh1QGMQ_rht8nQ54tUYbXbg4(after installing newest nvidia video driver)!AhOjvh1QGMQ_rhw7bYP7GJnbO4LM(after installing newest nvidia video driver)!AhOjvh1QGMQ_rh0ieFUvcjGbguY5!AhOjvh1QGMQ_rhlDLIWc4mOVWs6e(after rolled back to OEM setting, and install nvidia video driver)
System information(generated in Windows 10, I'm running Windows 8.1 now):!AhOjvh1QGMQ_rhhn54ZD-9ptWl4m

Additional information:
I suspect that the BSODs are related to other parts of the PC. I used AMD Radeon 7850 before, and BSODs happened frequently. Here's an original post:
Thank you very much!

More replies
Answer Match 63%

I have an XPS 8700 desktop all stock bought a little over a year ago. Last night I turned it off when I went to bed. Today I turned it on and it will not go past the first dell loading screen. It freezes and I'm unable to press any buttons (F2, F12 etc) I put it a different hard drive to see if that was the problem but it still continued. HELP PLEASE??

A:Dell XPS 8700 Desktop, Freezes at dell loading screen unable to boot up.

Hi Mattmazz
Thanks for writing to us. 
Please disconnect all the connectors and then hold down the power button for 15 secs, now remove the memory modules and put them back one by one and observe for any changes. 
If possible please try another set of memory modules. If there is a separate graphics card, remove that as well and try the onboard. 

1 more replies
Answer Match 63%

Everytime i use the web site to update my drivers , it makes the SAME 3 recommendations for updates regardless if i just Downloaded them and installed them. They are:
1) Intel Z87 Chipset driver
2) XPS-8700 Chipset driver
3) AMD Radeon 6xxx/7xxx/8xxx/R9 Desktop Graphics Driver

Please advise.

More replies
Answer Match 59.22%

Can anybody tell me what the is the fastest RAM supported on my XPS 8700?  Thanks.

More replies
Answer Match 59.22%

EDIT: Rewritten for clarity
On Realtek ALC3861 Audio Driver (ver., A00) for Windows 10, there is no longer a button labeled "Show Meters" under Speakers/Headphones > Maxx Audio Pro in the bottom right corner (please see attached screenshot). This button in previous versions of the driver for Windows 7 opened a new window with sliders to balance front and back speakers in a surround sound setup.
What I did:
Updated my OS from 7 to 10 and updated the Realtek audio drivers accordingly - to the above mentioned version.
What I expected:
The "Show Meters" button would be present in the newest Realtek driver.
What really happened:
Upon upgrade to the newest driver, the "Show Meters" button disappeared.

I have reinstalled the newest driver multiple times with no avail and tried the driver from Windows 8.1 and the default driver from Realtek with worse affects (Dell Audio window is missing most elements/drop down options, etc)

If anyone would know how to address the issue, if this is intentional, or who to escalate this to, I would appreciate it.

A:Latest Version of Dell Audio is missing "Show Meters" button. (Windows 10, Dell XPS 8700)

I feel that I should be more observant. In Control Panel > Sound > Playback > Select the Realtek device > Properties > Levels there are the exact changes I need. I don't know why I didn't notice until now. Could explain why there was no "Show Meters" button in this release but I thought Windows 7 also had the same leveling and there was the leveling in Dell Audio as well.
I'm still going with a new sound card from Creative however, seen a super nice $70 one that looks awesome and seems to have features to match.

6 more replies
Answer Match 58.8%

I'm considering installing an SSD on my desktop computer, and have read several places I need to set my BIOS to AHCI mode. I have no such mode listed in my BIOS. The only 2 options listed are LEGACY and UEFI. Is Legacy just Dell's description for AHCI? Can I just install using LEGACY? I can't seem to get any answers from the Dell forums. I'm using Windows 7 64 bit OS. I think the bios version is 8. If I use the LEGACY mode, will Trim still work? This will be a clone, not a fresh Windows install.

A:Installing SSD on Dell XPS 8700

Hi and welcome to SevenForums,
Nothing for ssd's is automatic in 7
If you get a Samsung ssd they have a utility that makes using an ssd easy though
It's called Samsung magician a separate download.

4 more replies
Answer Match 58.8%

Hi everyone, I am newbie here. Recently I need to upgrade my ram on XPS8700. And I went to Best Buy and bought a "PNY - 2-Pack 8GB PC3-12800 DDR3 DIMM Unbuffered Non-ECC Desktop Memory Kit". It does not work, computer can not power on with flashing orange lights.
So I went to Crucial website, it recommends me to use a DDR3L RAM. I saw all the DDR3Ls are for laptops. Could it be used in my desktop? And my current RAM is Hyundai. Could it be mixed with other brand like Crucial or Kingston?
My pc specs:
i7 4770
GTX 645
Dell Inc. 0KWVT8 mobo

A:Dell XPS 8700 RAM upgrade

Laptops first started using DDR3L which is why the market is flooded with it, however you just need to look for the desktop version for your computer.  If you go to crucial they should have an auto test that will detect the correct ram for your machine and give you the list of options you can pick from.  

1 more replies
Answer Match 58.8%

My Machine, which is only about 6 months old, freezes up several times a day, for 20 to 30 seconds.  It is quite anoying.  The drive light comes on solid whilst the computer is frozen.

A:dell XPS 8700 freezing up

I would look in the windows event log, and run HDD diagnostics.
I would also back up anything that you might care about immediately.

2 more replies
Answer Match 58.8%

Hello all!
I am looking at purchasing a new PC. I would like to be able to use 3 monitors for business (less so gaming) but do game on occasion. I need to be able to open Excel files with millions of rows of records without super long lag. Also have many windows and programs opened at once (used for business purposes)

This is a computer I'm looking at: Dell XPS 8700 and I can currently get it for $855 after coupon.
Below I will list the specs: (Any comments or help will be greatly appreciated)
XPS 8700
4th Generation IntelŽ Core? i7-4790 processor (8M Cache, up to 4.0 GHz)
Windows 8.1 (64Bit) English
12GB Dual Channel DDR3 1600MHz - 4 DIMMs
Dell KB213 Wired Multimedia Keyboard, US-English
Dell SRV Software 1703
1TB 7200 RPM SATA Hard Drive 6.0 Gb/s
XPS 8700, Black Chassis
Dell Laser Mouse
Tray load DVD Drive (Reads and Writes to DVD/CD)
Integrated 7.1 with WAVE MAXXAudio 4
No speakers (Speakers are required to hear audio from your system)
Dell Wireless 1703 802.11a/b/g/n, Bluetooth v4.0
US Power Cord
1 Year Enhanced Support
RDVD Structured in Addl SW
No Adobe Elements Software Requested Order
Non-EPA Ship Materials
Cyberlink Media Suite Essentials without Media
Document Reader Included
Dropbox, Digital Delivery, 20GB for 1 Year Promotion
Label Structured in Addl SW
CFI Not Included
Label Structured in Addl SW
No Office License Included
Addition... Read more

A:ISO Comments on this rig: Dell XPS 8700

What is the current computer u have now? As far as business it does not take that much of a computer, and a new video card for it might do for the running of multiple monitors.

9 more replies
Answer Match 58.8%

Good day everyone!
This is my first post to the forums, as I am a recent Dell convert - Dell monitors, a tower and speakers all make up my new workstation! One thing I wanted to do to improve performance from the get go was to use a solid state drive as a boot drive as well as some storage for some intensive games (like Flight Simulator) and for work. This is the drive I chose:

I did not, however, do as the installation had recommended by connecting it to the USB port with a SATA to USB converter because I had forgotten to buy one, and decided to forego that step and just install it straight in the case, using one of the spare hookups for power for the HDDs and plugging in the SATA cable to the motherboard. The SATA cable I had no issue with, but the cord for the power supply may not be fully plugged in (I heard a click, but the cord is a little short).
I went to go clone the drive with the included Samsung Magician/Data Migration tool and all went well, it only took about 4 minutes to clone the OS (nothing else is installed yet basically). I was hoping that the changes would have turned the SSD into a hard drive/boot drive, but when I turned it back on, the OS was still booting from the old C: drive.
I went inside device manager and the SSD shows, but it's not being recogniz... Read more

A:Dell XPS 8700 not recognizing SSD

My suggestion. shutdown, unplug both power and SATA from your old HDD reboot and see if it works.
Assuming it does, we can sort out next steps to get your HDD setup as a data disk.
What version of Windoze? What BIOS version. It don't think either matter but it might help to answer the questions.

2 more replies
Answer Match 58.8%

Been having trouble installing updates. They usually fail on startup and it reverts the changes. Now it won't start up and it says installing updates and please wait but it's been 4 days now. Can't seem to start it in the safe mode either. Any thoughts? Thks.

A:My Dell XPS 8700 won't start up.

What OS version?
have you run build-in diagnostics?
how good are your backups? ( if not good consider pulling the drive and backing up your data)

1 more replies
Answer Match 58.8%

I have varied the screen saver settings and find that the screen saver does not always come on, and if it does, it rarely ever triggers the computer to go into sleep mode as I desire it to.  It has gotten worse with the new windows 10 anniversary update.

Appreciate thoughts

More replies
Answer Match 58.8%

I have varied the screen saver settings and find that the screen saver does not always come on, and if it does, it rarely ever triggers the computer to go into sleep mode as I desire it to.  It has gotten worse with the new windows 10 anniversary update.

Appreciate thoughts

More replies
Answer Match 58.8%

What are the possible cpu coolers that you can install on the mobo dell xps 8700 motherboard without any fancy ghetto mounting. Just as if it was a normal motherboard?


The XPS 8500, the precursor to the XPS 8700, has standard Socket 1155 spacing. Socket 1150 shares the spacing of the 1155, and thus I believe an aftermarket cooler should work.
A Cooler Master Vortex was a perfect fit on my XPS 8500 motherboard, and I assume the same would hold true for an XPS 8700. You will use optical drive-type screws to fasten the cooler to the board rather than the flimsy plastic push-pins.
Looking at an XPS 8700 mainboard on eBay, I can see a standard four-pin CPU fan header, just like that of the XPS 8500.

8 more replies
Answer Match 57.96%

Hi! After trying for a long time to install the Windows XP Professional x64 Edition with Service Pack 2, I finally got the installation to complete successfully. I was able to do this by "slipstreaming" the AHCI drivers into the XP installation directory and using nLite and burn the ISO to a CD. The installation completed fine with no issues. But now when I try to boot the computer for the first time I am getting the dreaded BSOD message quickly flash and then the computer restarts:
"A problem has been detect and Windows has been shut down to prevent damageto your computer.
If this is the first time you've seen this Stop error screen,restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installedhard drives or hard drive controllers. Check your hard driveto make sure it is properly configured and terminate.Run CHKDSK /F to check for hard drive corruption, and thenrestart your computer
Technical information:
*** STOP: 0x0000007B (0xF8975528, 0xc0000034, 0x00000000, 0x00000000)"
Attempting to boot the computer in safe mode gives the same message as well as starting Windows with Last Known Good Configuration. The BIOS settings I am using are Legacy as opposed to UEFI and it does not boot with SATA mode set to either RAID or AHCI. Is there anyone who has been successful in getting XP to run on a Dell XPS 8700 desktop that might be able to help me out? I looked ... Read more

More replies
Answer Match 57.96%

I would like to find out how to replace the dell xps 8700 motherboard replacement.
Thank you.

More replies
Answer Match 57.96%

Hi everyone, I am newbie here. Recently I need to upgrade my ram on XPS8700. And I went to Best Buy and bought a "PNY - 2-Pack 8GB PC3-12800 DDR3 DIMM Unbuffered Non-ECC Desktop Memory Kit". It does not work, computer can not power on with flashing orange lights.
So I went to Crucial website, it recommends me to use a DDR3L RAM. I saw all the DDR3Ls are for laptops. Could it be used in my desktop? And my current RAM is Hyundai. Could it be mixed with other brand like Crucial or Kingston?
My pc specs:
i7 4770
GTX 645
Dell Inc. 0KWVT8 mobo

More replies
Answer Match 57.96%

I have a new Dell XPS 8700.  I had to reinstall the operating system and now the Network Controller and SM Bus Controllers need drivers.  In Device Manager, they appear with Yellow Triangles with Question Marks.  I have searched the net for drivers through Windows to no avail.  Any advice on how to clear this up?

A:Dell XPS 8700 Driving Me Nuts

Hi teacherdan,
It seems that the wireless and chipset drivers are missing. Click on this link -> type the service tag of the computer -> choose the operating system -> expand Chipset, download all the options listed. Then expand Network, download and install either Dell DW1703 or Intel 6235 WIFI driver.
Hope this helps.

4 more replies
Answer Match 57.96%

I installed a Samsung ssd 850 evo on my 3 month old dell 8.1, it ran extremely fast , no issues at all.  I was so satisfied until the operating system crashed.  I tried to reinstall the hhd and I get this error 0xc0000225, computer needs to be repaired.  Computer will not let me do anything.   I did put the original hhd back in and it seems to run ok.  As before I cannot put the hhd in.   

A:Dell XPS 8700 crashing after install ssd

What did you use to install Windows 8.1?
Is this the same version as the original installed on the computer?

4 more replies
Answer Match 57.96%

Since I upgraded to W10, the Audio Service and internet connection both keep crashing. Randomly.

My computer is the only one hard-wired to the router. We have others and none loses their signal. I made sure to try wi-fi on and off, no difference. Tried a different cable.

The Audio service crashing is much more annoying. It happens every 15 minutes. Everytime, I can restart the service like if nothing happened.

I tried to update drivers, disable / uninstall every listing in the Audio controllers (device manager). I have NVIDIA, Realtek and Logitec Webcam 500 High Definition Audio.

Audio service keeps crashing, no matter what.

A:My Dell XPS 8700 2014 is driving me nut

So far the culprit is *tadam*; Microsoft Security Center.

Now disabled and back with Avast.

0 more replies
Answer Match 57.96%

I have had BSOD's for over two weeks.
Sometimes happens while gaming, sometimes while surfing and rarely while watching videos.
Based on whocrashed it says the following, the Razer keyboard has been the problem after applying tutorial settings for Driver Verifier and which had been reset to normal settings.

Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 7/29/2015 6:44:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072915-19656-01.dmp
This was probably caused by the following module: rzpmgrk.sys (rzpmgrk+0x1430)
Bugcheck code: 0xC4 (0xF6, 0x4C, 0xFFFFE00010A31900, 0xFFFFF800049B9430)
file path: C:\Windows\system32\drivers\rzpmgrk.sys
product: RZPMGRK
company: Razer, Inc.
description: Razer Overlay Support
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).

On Wed 7/29/2015 6:41:41 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072... Read more

A:BSOD mostly while playing (Dell XPS 8700)

Apologies for the delay, do you still need help with the BSOD's?

10 more replies
Answer Match 57.96%

Hi i am interested in buying a new desktop pc from Dell with these following specs:-

Dell XPS 8700 - €1350 inc VAT
Intel? Core™ i7-4790 Processor (3.6Ghz 8M Cache, up to 4.0 GHz)
16GB DDR3 1600MHz Dual Channel
2TB SATA 3 Hard Drive (7200rpm)
256GB SSD Drive
16X DVD-RW Optical Drive
4GB Nvidia GeForce GTX 745
Dell Wireless N1703 + Bluetooth 4.0
Dell Keyboard & Mouse
Windows 8.1 (64BIT)
Warranty 3 Years Parts & 1 Year Labour

What do you guys thing, is it really worth buying? i know the graphic card ain't much but the other specifications look quite good, Thanks.

A:Buying the Dell XPS 8700, Suggestions?

If or when you buy, make sure you order the Dell Recovery disk ('s).

6 more replies
Answer Match 57.96%

Recently, I changed a monitor from 2560x1440 to 2048x1920 and the X51 updated to Windows 10. Next, without any hardware changes, the XPS 8700 updated to Windows 10.
Aurora R1 is running Windows 7.x
Aurora R3 is running WIndows 7.x
What MS OS can the Aurora R1 support (2560x1440 display, updated GPU)
What MS OS can the Aurora R3 support (2560x1440 display)
Can either move to Windows 8.1.x? Or both?
Can either or both move to Windows 10.x?
What is significantly different between Win 8.1.x Pro and Win 10 Pro?

Thanks gurus!


First there is a free upgrade from Windows 7 OEM to Windows 10 Retail so there is absolutely zero point in purchasing a Windows 8.1 Retail license...
Windows 10 TH2 is essentially a fixed version of Windows 8.1 where Metro Apps work correctly as "Windows".
Almost any system shipped with Windows 7 can run Windows 10. As they are 2009 and 2011 models respectively Dell did not provide updated drivers for Windows 8.x or Windows 10 because they are all out of warranty. All the drivers should be inbuilt into Windows 10 TH2 or automatically obtained via Windows Update. Its advised to update your BIOS to the latest revision before proceeding.
A Clean Installation also in general performs better. See here for details:
Both systems likely have a legacy (non-UEFI) BIOS so take that into account when making the Bootable USB. Although you may want to look at the BIOS settings for the 2011 model to see if there is UEFI support.

1 more replies
Answer Match 57.54%

Am seeing a problem I haven't seen before. When I put the ATI HD 5770 card in the Dell XPS 8700 and reboot the computer to install the driver, I see a black, blank screen, no video. I know that the system is booting from the sounds, but no video. I've tried using both DVI ports on the back of the card, booting in safe mode, but just not seeing any video.

The only thing that I can think of to try is uninstalling the previous card that's being replaced, Nvidia GT 720, and booting with the new card installed. But I'm not sure that'll help, I just don't understand why I'm not getting basic, legacy video when I reboot the computer with the HD 5770 installed.

Any ideas?

A:Problem installing ATI HD 5770 on Dell XPS 8700

Hi Was your Original OS Windows 8? ...

It also seems possible that your Computer is not Compatible with some Graphics Cards ..
Have seen this with your Model and Xps 8500..
I am sure that you have checked that the card does work ...

1 more replies
Answer Match 57.54%

Easy strait forward upgrade, NO PSU upgrade required, size of the card makes it easy to install, scores better than GTX 980 with less power consumption. Just make sure you clean uninstall the previous card download the driver form Evga for the new one and your done. 10-15 min upgrade.
I don't game so I cant day how well it does but I will be using this for video editing so i will post updates if needed. Here is a bench-test I've done:

More replies
Answer Match 57.54%

Will there be a BIOS upgrade to allow the DELL XPS-8700 to work with the soon to be released nVidia GTX1070 and 1080 cards?

A:DELL XPS-8700 + nVidia GTX10x0 GPUs

If you have the current bios A10 or later yes.  Older systems will require a bios update.
The A10 bios is here and on the XPS 8700 page here.* Download/Save the file to the windows desktop* Before running A10, I would install the prior Bios in order* Disconnect any external hard drives, keys, printer, scanner, etc. You only want the USB mouse, USB keyboard, LAN, monitor connected* Run the executable from Windows* Allow the system to complete the installation and restart automatically. Do not force a restart or power off===============================
NEW thread started to discuss XPS 8700 Nvidia GTX video card upgradesPlace holder for new thread to discuss XPS 8700 AMD video card upgrades===============================
We and Nvidia are looking into the issue, but understand, we only "test/validate" those video cards in my list. Our warranty does not cover non-OEM video cards NOT on our list. Ultimately, it will be up to the XPS 8700 Team and our Legal Team to decide if Dell is going to allocate resources to fix an issue with non-validated, non-tested 3rd party hardware. All I can do is funnel the data to them. Below are the Dell validated/tested OEM video cards for the XPS 8700 and our 460w power supply =
8MXMJ Nvidia GeForce GTX750Ti P123N, 2GB, DVI-I/DVI-D/mHDMITC2P0 Nvidia GeForce GTX745 M302N, 4GB, DVI-I/DP/HDMI9YJWT Nvidia GeForce GT720 M211N, 1GB, VGA/DVI-D/HDMIFPDH3 Nvidia GeForce GTX660 D15P2-40 V2, 1.5GB, DVI-I/DVI-D/DP/H... Read more

1 more replies
Answer Match 57.54%

I have the Dell XPS 8700 Desktop with a 2TB drive.  If I will be doing some video editing with Adobe Premiere CC, should I store all my video files on the OS C: drive? Or, should I purchase an additional internal hard drive (i'm thinking a WD Black 7200 4TB drive) to work off of?

A:DELL XPS 8700 Desktop Video Editing

The extra hard drive will help, as it will eliminate contention between the OS and video editing.

1 more replies
Answer Match 57.54%

I've installed the gtx 1070 into the dell XPS 8700 and it work. Although it's a large card and some cords have a hard time reaching over the graphics card. Also the standard dell power supply won't work with the card since it needs 8 pins and the dell power supply only has a six pin connecter.

A:Dell XPS 8700 gtx 1070 confirmed to work.

you are the best

6 more replies
Answer Match 57.54%

I just made a new Complete Factory Restore of my XPS 8700. I used an external WD My Passport drive. I cleaned and reformatted the drive before I started and the creation seems to have been successful.   I wasn't sure how much space it would take so I had this 500GB Passport available. The restore took about 10 GB. MY QUESTION IS : Can I store other folders/files on this drive and it won't mess up the restore function?RegardsJH


As far as I know yes, just keep your backup files/folders in a single folder in the root directory.  The restore program should ignore it since I believe its just a generic script that it runs.

6 more replies
Answer Match 57.54%

I have two identical Dell XPS 8700 for my kids. They use mainly for steam games.

Both running the Windows 10 AU.

Today on one of them, by son said a message popped up and asked to stop a service and he clicked yes. Then all there was, was a gray screen and mouse pointer. He came and got me. The pointer would move but nothing else responded. So I did a power shut down. On reboot, the machine took around 40 seconds from seeing the dell logo to the sign on screen. This seemed very long. So I rebooted the other machine to see how long it takes, and it was only 3 seconds from the dell logo to the sign on screen.

I do not know if the long boot time has been going on or just started with this issue.

I ran sfc /scannow and it said no issues.

I remember in September 2015 ( a year ago) I had an issue with this machine where on power on, all I would get is the spinning dots at the Dell logo and it would not boot into windows. I even let it sit there for 24 hours and just spinning dots. I even tried new install of windows where the machine would let me install new windows, but after updates, the same thing happened with the spinning dots.

After a tons of troubleshooting, a dell tech recommended pulling the cmos battery. I did that and from then on it booted fine.

So since the long boot time did not seem right, I pulled the cmos battery again. waited 30 seconds, put it back in and booted into bios, change the clock (not sure if I had to but did), and then reboot and n... Read more

More replies
Answer Match 57.54%

This is going to sound stupid/crazy/dumb/etc...but tonight, for the first time, I noticed a flashing white light on the front panel of my Dell XPS 8700...the light is next to the "Mini/MMC SD/RS/SDXC' slot...doesn't appear to have anything to do with putting an SD in. The light is sporadic, sometimes quickly flashing and then nothing..other times multiple flashes. My computer appears to be working fine.
I have searched all over the Dell site and can't find anything...I know on my laptop I have a flashing light next to the battery light..I have always assumed that is the processing light.
I feel like this something I should know; I just want to make sure that it is a normal thing.

A:What do the flashing lights mean on the front of the Dell XPS 8700?

Hi Troyj1972
Thanks for writing to us. 
Do you see a cylindrical icon beside the light, it indicates the hard drive. 
Which means there is a continuous access of data on the system which is indicated by the hard drive activity light. Even if you haven open any programs the HD activity will still blink as the windows is using few backend programs , drivers etc. 
The system is working normal, nothing to worry about. 

1 more replies
Answer Match 57.54%

I currently own a Dell 8700 XPS.  I am running Windows 7 Home premium.  It has an i7-4790 and it won't turbo boost.  I have checked the settings to make sure it is enabled.  When I run AIDA64 Extreme, it ramps up to 3.59 but won't push past that.  The temperatures are all good, I believe the highest it gets is 72 degrees C on one core with and average of 68 degrees C for the the processor.  I only run the test for 10 minutes.  I recently updated the bios from the Dell Support page and it is running version A11.
I also downloaded and ran Intel's processor diagnostic and it passed.  Dell's CPU scan didn't detect any errors either.
Any suggestions?

A:Need some help with Dell 8700 XPS i7-4790 - won't turbo boost

Can we double check your cpu clock measurements?
What are you using to measure core processor speeds?
I suggest HWiNFO64 as it shows per-core clock and current/min/max
Another good tool is Intel XTU.

1 more replies
Answer Match 57.54%

I am thinking about purchasing the STRIX 1080 to upgrade from my STRIX 970. Does the card work with the motherboard that comes with the 8700? Will the card fit (it is 11.73 in)? Will I need a better power supply (I have a 600w PSU installed)? Has anyone tried installing this card into an 8700 before?

More replies
Answer Match 57.54%

What follows is the text of the initial message that I posted at the Dell Desktop Forum regarding this problem:
Running Windows 7 Professional 64 bit, Service Pack 1 on a Dell XPS 8700 Special Edition PC.  I am experiencing audio distortion/breakup & dropouts/skips when playing music from the computer through headphones or external speakers.  The problem occurs whether the source is iTunes, Windows Media or the optical drives.  The longer the listening time, the more frequent & severe the errors become.  When listening to ripped copies of the same music through an iPod connected directly to the audio system or headphones, no errors occur.  I have installed an ASUS Xonar U7 external sound card.  This seems to have improved the overall sound but it has not solved the distortion issue.  The relevant drivers appear to be up to date.  Any suggestions?  Thanks.
After a series of exchanges with Chris M, and performing actions suggested by him that included establishing that the Onboard Audio Controller was disabled & removal of the program REALTEK HIGH DEFINITION AUDIO DRIVER, Chris M's latest reply was:
I do not think that this is a computer hardware issue. The fact that both the Realtek and the 3rd party Xonar both have the issue points to the operating system resource allocation has the problem. You need to repost the issue on the Microsoft Operating System board to get their thoughts and opinions.
So, he... Read more

A:Audio distortion with Windows 7 Pro on a Dell XPS 8700 SE

Before you go getting a new hard drive, I also had this issue. There are two versions of Win 7, one includes drivers and one doesn´t. Try this: go into your device manager and scan down to find your Audio then look to see if there are any big yellow questions marks. These will be missing or out of date drivers. Update or install these drivers then see how you go. Control panel> sound> test. Good luck.

1 more replies
Answer Match 57.54%

Could someone give me some specific links, perferalby on amazon, to the RAM i'd need to upgrade my current machine Dell XPS 8700 X8700-3312BLK Desktp, which has 16 in 4 slots (of course) to 32?
I'd like to do it as cheap as possible.

A:Which 32 RAM upgrade for Dell XPS 8700 X8700-3312BLK

Could someone give me some specific links, perferalby on amazon, to the RAM i'd need to upgrade my current machine Dell XPS 8700 X8700-3312BLK Desktp, which has 16 in 4 slots (of course) to 32?
I'd like to do it as cheap as possible.

3 more replies
Answer Match 57.54%

My PC went into a restore mode on its own after locking up.  It had been updated to Win10, but after the restore it was back to Win7.  Most of my files are there along with MS Ofiice and the related data files.  Missing are my email program (Mozilla) and files and my Quicken and files.  There are a number of locked files that return "access denied" when I try to open the file or directory.  I'm guessing everythign is there, just hidden.  i have not reinstalled Mozilla or Qbooks yet, just in case that buries the files deeper.
Someone suggested i reinstall Win10....MS said they would give me another install for free after the 7/29 deadline, but again, I want to see if I can recover my files.  There is no restore point to go back to since the Dell utility ran.  Any direction will be appreciated.

More replies
Answer Match 56.7%

Six months ago, I installed Windows 10 from an update.  My computer had been using the 8.1 operating system.  For some reason, everything went haywire a couple of weeks ago, and I went to recovery and reset the computer to default factory settings.  It took quite a while for this to complete.

However, after I did this, I had several updates that had to be completed, and I did this.  Then the Windows 10 update logo appeared on the bottom of my screen, and I tried to update to Windows 10 from 8.1.

I am unable to do this now.  I get an error message that "We couldn't update the system reserved partitions."

When I contacted Windows Support, they said that sometimes after updating to Windows 10 and then refreshing, the next update wouldn't work well. 

What can I do to get Windows 10 back on my computer.  I am so used to it, and I really like it.  I am old and cannot do really difficult tasks, but I can do some. 

Thanks. for your help.

A:Windows 10 failed to install on Dell 8700 Desktop

How to Create A Bootable Windows 10 USB Drive:

6 more replies
Answer Match 56.7%

Hi I want to upgrade my Dell 8700 with this video card:

GTX 970 GAMING 4G Geforce GTX 970 Graphic Card

I have the stock PSU that came with the PC, I believe it is only 460 W
I have also have added an addition 3TB Hard Drive to the PC as well

Will my current PSU suffice? or do i need to upgrade my PSU as well? If so, any recommendations?


A:PSU Sufficient for Video Card Upgrade Dell 8700

I do think you will need another power supply. It has been reported that it is better to buy a power supply with a depth of around 5.9". Retail power supplies added to replace the Dell OEM 460w power supply =Seasonic X650 Gold 650wCorsair AX760 ATX 750w

3 more replies
Answer Match 56.7%

Suddenly my Dell XPS 8700 has slowed to a crawl even though I have 8 GB of memory which worked just fine.

I was wondering if anyone knew of any apps I could run to diagnose the problem?

I'd also like to explore upgrading this unit as well.


My specs are below:

Windows 7 Professional (x64) Service Pack 1 (build 7601)
Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported)
3.40 gigahertz Intel Core i7-4770
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
8192 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Hyper-threaded (8 total)
240.35 Gigabytes Usable Hard Drive Capacity
1471.15 Gigabytes Hard Drive Free Space
AMD Radeon HD 7570 [Display adapter]

HL-DT-ST DVD+-RW GHA2N SCSI CdRom Device [Optical drive]

CF/MD Card [Hard drive] -- drive 3
INTEL SSDSC2BW240A4 [Hard drive] (240.06 GB) -- drive 0, s/n BTDA33330B2C2403GN, rev DC32,SMART Status: Healthy
MS/Pro/Duo Card [Hard drive] -- drive 6
SD/mini-MMC/RS Card [Hard drive] -- drive 5
SM/xD Card [Hard drive] -- drive 4
ST1000DM003-1CH162 [Hard drive] (1000.20 GB) -- drive 2, s/n Z1D2XKXG, rev CC44, SMART Status: Healthy
ST1000DM003-1CH162 [Hard drive] (1000.20 GB) -- drive 1, s/n W1D20SPN, rev CC47, SMART Status: Healthy

Board: Dell Inc. 0KWVT8 A00
Bus Clock: 100 megahertz

A:Dell XPS 8700 slowing to crawl with Low Memory warnings

You have a high end CPU and 8GB of RAM. You should NOT be having slowness issues, tbh.

Have you checked that the HSF is free if dirt dust and debris? Have you checked the CPU temps while under load?

Open msconfig and post everything under the STARTUP tab.

2 more replies
Answer Match 56.7%

I recently tried upgrading my RAM to the full 32 GB capacity.
When i did this my PC would randomly crash with a power failure - not a BSD - a power failure.
This leads me to believe that either my PSU is failing or my Motherboard is failing. Most likey the PSU IMHO.
So, if i wanted to upgrade the PSU for a future/potential graphics card upgrade what watt PSU can i put in here?

More replies
Answer Match 56.28%

I bought a Dell XPS 8700 last Aug ('15) for $999 from Costco online. We had problems almost immediately with the PC not powering up (at all). but since it occasionally worked, we waited too long to actually return the PC to Costco (beyond 90 days). We also did not install the PC until Nov '15 because we bought 5 PC's at once and it took time to install them all.
We called tech support and after four hours of getting the run around and "trouble-shooting" via phone with Dell's non-English speaking tech support staff, they finally agreed to send out a technician. Technician replaced power supply and on/off button. We thought it was fixed but no. We didn't really call Dale back because we never had time to spend another three or four hours on the phone and schedule another technician just way too time-consuming for us to do that and run a business so instead we suffered a long barely using the computer and using other computers that were working fine instead.
Fast-forward the clock today May 30, 2016. The computer is still under warranty till August 2016 I call Dell and explain the situation, and that we've already unsuccessfully had a field technician trying to fix the problem and they were unable to do so. I respectfully ask that they send a replacement computer as we didn't have the time to spend another 2 1/2 days troubleshooting with their phone tech-support team, and also field technicians they declined, stating that I should've cal... Read more

More replies
Answer Match 56.28%

I've had this ongoing problem where my optical drive will not burn anything because it rejects all discs telling me they are unwritable.
What troubleshooting steps can I take to fix this issue or discover which piece of the puzzle is failing?
I'm running Win 7 Pro.
The optical drive is:
ST1000DM ST1000DM003-1CH1
Driver provider: Microsoft
Driver version: 6.1.7601.19133
Driver date : 6/21/2006

A:Dell XPS 8700 Optical drive rejecting ALL discs for burning

Forgot to add..
the Optical drive is

3 more replies
Answer Match 56.28%

On one machine, Dell I8700 Facebook app AND Facebook messenger fail on 14393.10 despite reboot, reinstall of Win 10 and apps.

A:Facebook app on Win 10 Anniversary Update opens/closes on Dell 8700

Originally Posted by Windows Central Question On one machine, Dell I8700 Facebook app AND Facebook messenger fail on 14393.10 despite reboot, reinstall of Win 10 and apps. this is most likely an issue with facebook apps as many have reported multiple issues with the apps. Keep checking for updates for the apps
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

1 more replies
Answer Match 56.28%

Thanks in advance for any advice.
The BDODs appear to be of multiple types.
Motherboard, RAM, wireless card and SSD were all replaced in early October and system completely reinstalled but BSODs continue. They are more likely to occur 1-2 min after waking from sleep, but recently also occurred when the system is just sitting.

System details below
Windows 7 professional SP1, x64
Version of OS: Windows(7), VOLUME_KMSCLIENT channel
See my profile for system details.

This is a laptop, Lenovo T440s


More replies
Answer Match 55.44%

I am trying to reinstall Windows 8.1 Pro on my XPS 8700 and install all the hardware drivers from the Dell support website again.
However, when I try to install the latest Dell Wireless 1703 (Version, A01), the Dell Update Package (DUP) fails, and shows the below log.
[03/25/15 15:38:37] Update Package Execution Started[03/25/15 15:38:37] Original command line: "D:\Downloads\XPS 8700 Drivers\XPS-8700_Network_Driver_K19V9_WN32_10.0.0.301_A01.EXE" [03/25/15 15:38:37] DUP Framework EXE Version:[03/25/15 15:38:37] DUP Release: K19V9A01[03/25/15 15:38:37] Intializing framework...[03/25/15 15:38:37] logo.png[03/25/15 15:38:39] User Command: attended[03/25/15 15:38:39] DUP Capabilities Value: 39845887 (0x25FFFFF)[03/25/15 15:38:39] DUP Vendor Software Version:[03/25/15 15:38:39] Local System/Model Compatible with this Package? Yes[03/25/15 15:38:39] Local System OS Version:[03/25/15 15:38:39] OS Compatible with this Package? Yes[03/25/15 15:38:39] Local System OS Language: EN[03/25/15 15:38:39] Language Compatible with this Package? Yes[03/25/15 15:38:39] Identified Behavior : attended[03/25/15 15:38:39] Temporary payload log file name: C:\ProgramData\dell\drivers\XPS-8700_Network_Driver_K19V9_WN32_10.0.0.301_A01\DUPD1F9.tmp[03/25/15 15:38:39] Translated Command Line : Setup_MUP.exe /LOG"C:\Prog... Read more

A:[XPS 8700] Problems Installing Dell Wireless 1703 Driver Version, A01

Try this driver:

4 more replies
Answer Match 55.44%

I recently installed a SSD hard drive on my new Dell XPS8700 and installed a fresh copy of Windows 8 using the OS disc provided by dell. After completing hours worth of windows updates and driver updates, i go into bios and switch back to UEFI mode only to get a bios error when booting.

The error message that displays is:

No boot device available. Strike the f1 key to reboot, f2 to run the setup utility.
Sata 0: Installed
Sata 1: Installed
Sata 2: Installed
Sata 3: None
Sata 4: None
Msata: None

I booted into the Windows 8 OS Disc and formatted the second hard drive and about 3-4 partitions it had using the "repair disc" tools provided in the OS Installation options. Also formatted while in windows 8 as a simple drive in NTFS with a drive letter.

I found something else on the internet that mentions using bootrec.exe tool. I've tried the scanos, fixmbr, and fixboot options; even though it says it completed successfully, it did nothing whatsoever. The /scanos detects no installation.

I'm still getting the error and the only way around it is switching to legacy mode. Does anyone know a way to fix this issue without having to reinstall the OS in UEFI mode?

A:Issue loading in UEFI mode after setting up Windows 8 on SSD on Dell XPS 8700

I ended up reinstalling Windows 8 from the disc. Apparently with Dell, when booting off the OS disc in UEFI mode, the dell logo appears and it pretty much freezes there for a few minutes til it loads Windows 8 installation process. This, I accidentally found out after having to get off the computer right when the dell logo appeared on my screen after selecting option to load off boot disc. Figures. None of the dell techs told me it would take a few minutes either. Either ways, I'm going to run hardware tests afterwards to make sure there is nothing wrong with any of my parts after windows update is complete.

1 more replies
Answer Match 55.44%

I can see from the forums that this issue is occurring often with many users. Thus far, I cannot see a fix, despite extensive reading on the subject, without recourse to a new graphics card and PSU. Is it not about time that Dell owned up to this and issued new cards or at least gave the information required to solve the problem? This was a high cost, high end purchase direct from Dell and I need a solution. Please help.

Thank you


A:Dell XPS 8700 with AMD Radeon R9 270 - random black screens and shut downs

*Which* 8700 system did you buy?
The system that you bought was *fine* for how it was delivered and "spec'ed" for.
The system that you bought was *not* designed to allow the user to do "any type of upgrade" they wanted.
For *most* XPS 8700 systems, an MD Radeon R9 270 is far past what the system was spec'ed for.
Dell offers *many* *options* in building systems. :-)

You can't get a "high-end" desktop, and expect it to be able to be used like a hard-core gaming or graphics workstation.
From what I saw, the MD Radeon R9 270 requires a "big" power supply.

Since that advanced graphics card also generates a lot of heat, the *system* has to be designed to allow for that extra heat.

For the XPS 8900, Dell has their "extreme" series.
That's what's *required* for advanced graphics cards, *unless other mods are done to the system*.
For one, I strongly suggest a heat-sink upgrade along with a bigger power supply.

[on Soapbox] :)
Imho, if people want an gaming system, then Dell sells gaming systems. :-)
***If people want to upgrade a desktop, the it's 110% up to the user to do the required mods. And, realize that you loose your Dell warranty, and Dell support may not be able to help with any system problems. Dell support knows the systems that Dell sells. They can't know, or support, the trillions of com... Read more

7 more replies
Answer Match 55.02%

I have two identical Dell XPS 8700 for my kids. I got them around May 2015.  They use them mainly for steam games and Office 2016.Both running the Windows 10 AU.Today on one of them, by son said a message popped up and asked to stop a service and he clicked yes. Then all there was, was a gray screen and mouse pointer. He came and got me. The pointer would move but nothing else responded. So I did a power shut down. On reboot, the machine took around 40 seconds from seeing the dell logo to the sign on screen. This seemed very long. So I rebooted the other machine to see how long it takes, and it was only 3 seconds from the dell logo to the sign on screen. I do not know if the long boot time has been going on or just started with this issue.I ran sfc /scannow and it said no issues.I remember in September 2015 ( a year ago) I had an issue with this machine where on power on, all I would get is the spinning dots at the Dell logo and it would not boot into windows. I even let it sit there for 24 hours and just spinning dots. I even tried new install of windows where the machine would let me install new windows, but after updates, the same thing happened with the spinning dots.After a tons of troubleshooting, a dell tech recommended pulling the cmos battery. I did that and from then on it booted fine.So since the long boot time did not seem right, I pulled the cmos battery again. waited 30 seconds, put it back in and booted into bios, change the clock (not sure if I had t... Read more

More replies
Answer Match 54.6%

I recently built a new pc and it has started BSODing at seemingly random intervals for the last month.I tried reinstalling windows, but to no avail. According to bluescreenview, ntfs.sys and ntsokernel.exe have been the chief cause of this. Help would be greatly appreciated.

? Windows 7 Home Premium
? 64 bit
? Windows 7 Home Premium
? Full retail version of OS
? The system is one month old
? OS first installed on 21 December 2011, reinstalled January 23 2012

? Intel I7 2600k @ 3.4 GHZ
? Sapphire Radeon 6970HD 2GB
? Intel DH61WW Motherboard
?Coolermaster Silent Pro 1000 watt PSU

Thanks for reading.

A:Random BSODs on brand new pc

Hi -

Bugcheck on the lone dump = 0x1a = memory management error; exact cause unknown at this time.

COMODO is not helping here -

Remove for now with removal tool -

Reboot upon completion.

Old version ESET ESS installed -

epfw.sys Wed Jul 14 04:10:34 2010 (4C3D70FA)
ehdrv.sys Wed Jul 14 04:14:21 2010 (4C3D71DD)
epfwwfp.sys Wed Jul 14 04:10:34 2010 (4C3D70FA)
eamonm.sys Wed Jul 14 04:13:43 2010 (4C3D71B7)

Remove with removal tool -

Reboot upon completion.

If you have current ESET key, download/ install new version -

Otherwise, install Microsoft Security Essentials (MSE)

See if Driver Verifier flags any 3rd party drivers -

Regards. . .





Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\012412-40778-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan 23 06:19:12.084 2012 (GMT-5)
System Uptime: 0 days 0:21:03.912
Probab... Read more

19 more replies
Answer Match 54.6%

Hey all,
Recently built a new system and while playing games, mainly bf3, my pc blue screens.
My system is : i7 2600k
gtx 560 TI
p8p67-m pro rev 3.0
G-Skill 8GB DDR3 PC12800 1600mz
Type Evo Labs 700W Modular High Efficiency - 700W ATX Silent Gaming Modular PC Power Supply PSU

I am also using windows 7 Professional 64 bit

I started getting blue screens when I was using an old hdd, and even after formatting and doing a clean install, the blue screens kept occurring.
As I said in the title, it is a completely new system. I am pretty sure that it isn't the CPU overheating, as I am using water cooling and getting no more than 50 degrees on the processor. The GPU and mobo both seem to be under temperature too. The BSOD keeps saying that "A clock interrupt was not received on a secondary processor".
I have tried updating every driver I can think of including BIOS, chipsets, GPU, but nothing has worked so far.
As I said before, I kept getting the same BSOD while installing a new windows, and also a completely new install on a brand new SSD.

Not sure if these are listed in the dumps, but the blue screen codes are
STOP: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xFFFFF880030F9180, 0x0000000000000006)
STOP: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xFFFFF88009B2180, 0x0000000000000004)

And help is greatly appreciated, as having a new system perform worse than my old one is depressing!
I have attached the dump file which I hope is some help, b... Read more

A:BSODs Windows 7 -- brand new PC

Why are the minidumps reflecting an ATI video driver? Can you zip the files another way?

15 more replies
Answer Match 54.6%

I bought a new laptop about a month ago and have had many problems with it.  I get Windows "blue screen of death" errors just about every day.  I've installed BlueScreenView to look at the crash dumps and it looks like it’s always either DRIVER_IRQL_NOT_LESS_OR_EQUAL or BAD_POOL_HEADER.  Both are triggered by which is the driver for Intel Rapid Storage Technology.  I've tried updating this driver but that didn't fix the issue.  I've contacted Dell already and they're trying to help troubleshoot but this forum appears in tons of Google posts so I thought I'd try my luck here as well.
Perfmon and SysnativeFileCollectionApp zips are attached.
Relevant laptop specs...
Dell Mobile Precision7510 XCTO BASE
Intel® Core™ i7-6820HQ (Quad Core 2.70GHz, 3.60GHz Turbo, 8MB 45W, w/Intel HD Graphics 530)
64GB, DDR4-2133MHz SDRAM, 4 DIMMS, Non-ECC
Nvidia® Quadro® M2000M w/4GB GDDR5
512GB M.2 PCIe NVMe High Performance Solid State Drive
Windows 10 Pro 64-Bit (OEM installed)
Age of system / OS install: Approximately 30 days
Any help at all would be very much appreciated.

A:Brand new laptop - BSODs every day

I know nothing about BSOD, but I wouldn't bother messing with it but just send it back

0 more replies
Answer Match 54.6%

Hi all,

Just built this new PC:
Original Retail Windows 7 Pro x64
Built entire computer two days ago
Several BSODs since
Rest of the info should be in the attached diagnostic files.

I really appreciate any and all help you all can give! Reaching my wits end.


A:Win 7 x64, brand new built, BSODs

Hi -

One of the 2 dumps was corrupted.

This appears to be unknown hardware failure to me.

Run --> RAM - Test with Memtest86+

Also, run the Driver Verifier -- Driver Verifier -

Windbg Logs

Regards. . .



Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 23 18:45:55.964 2010 (GMT-4)
System Uptime: 0 days 1:49:28.385
Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+33 )
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02f79763 fffff880`06e7bfb0 00000000`00000000
Windows 7 x64 - Corrupted Dump

Opened log file 'C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\_99-dbug.txt'
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\092310-14024-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff780`ffff0000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00001f80?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00... Read more

5 more replies
Answer Match 54.6%

Hello All,
I have been wrangling with a random BSOD for about 2 weeks now on a brand new build. All components are 100% new except for two Caviar Green drives in Raid 1.

CPU: Intel i5 3570K
Motherboard: Asus P8Z77-VLK
Ram Speed, size and #sticks: 2 X 4GB GSKILL Ares DDR3 1600
GPU: none (using iGPU)
PSU (do not leave this out):Rosewill Hive-650 semi-modular
OS: Windows 7 Home Premium
Boot Drive: Samsung 128 GB SSD 830 Series
Storage: two Caviar Green drives in Raid 1.
Optical: ASus 24X DVDRW

I experience BSODS often, at least twice a day. Never while I am at the PC (generally while sleeping and at work) Since this new build I have been trying to transfer my media files from my backup to the raid array- One folder in particular is huge, 452GB. So I set this to transfer before I go to sleep or leave for work. One out of every two times I try to transfer this I get the BSOD. I have run:
MEMTEST86+ for the recommended 7 passes, two times with no failures
I have run check disk multiple times with no errors
I re-installed windows fresh
Driver Verifier fails immediately after enabling it and rebooting
I narrowed down the driver causing the failure to Ndisrd.sys
If I disable this driver my Ethernet stops working
this caused me to look into this drivers effect on ethernet and I stumbled accross this website:
as you can see this driver is installed with the motherboard drivers CD and is part of network Icontrol which is m... Read more

A:BSODs on brand new build

The minidumps are:
all with Ntoskrnl.exe

Is the SSD boot drive set as AHCI in the bios and on a SATA 3 port?

19 more replies
Answer Match 54.18%

I have a Dell Mentor Media re-installation USB directly from Dell that I got brand new. Its telling me its used and cannot be used by me to reinstall Windows. Anyway to fix it?

More replies
Answer Match 54.18%

I am new to this forum and in hope of some guidance, i am posting this here.

I have recently purchased a brand new Sony Vaio E series (SVE14A16FNS) Laptop. and from day 1 itself it is showing random blue screen errors. (12 -13 of them already in around 20 hours of usage)

There is no pattern to when the error occurs.


Steps I have already taken -
- done system rescue/restore to original factory settings once which did not solve the problem
- done all hardware tests like processor, memory etc which pass successfully

I am uploading the BSOD dump files and hoping one of the members here can help me understand what could be the likely issue here. Is it hardware, or software?

BSOD minidump files attached

Also please advise if such issues are covered under warranty and should I ask for a full laptop replacement or just a repair/service?

A:Brand New Vaio E - random BSODs

Hello roongtasonyvaio and welcome to TSF!

All of the attached dumps are 1E: KMODE_EXCEPTION_NOT_HANDLED bugchecks. Most are pointing to ntkrnlmp.exe which essentially means Windows could not pinpoint a culprit, but in a dump from July 24th, it mentions the culprit as btmhsf.sys which is the Intel Proset Bluetooth HighSpeed Filter Driver.

I'd recommend downloading the following from Intel and updating any drivers that are available for update:

Intel? Driver Update Utility



14 more replies
Answer Match 54.18%

Win 7 Pro x64
i7 2.8Ghz
OnBoard Audio
ATI HD 5750

OS is Full Retail and clean install. System is only a couple months old but has seen little use due to crashing constantly. Was installed on new drive. Stability was fine for about a month or so but terribly unstable now. It seems random but the predictable part is if I successfully boot up and am able to run without crashing, the next time I reboot it will crash (always different reason/error given too)

I gathered the latest drivers for everything (as far as I can tell) but don't want to touch anything because it is working (right now anyway) until someone can tell me whether any drivers need to be updated or not.

Using MSE (doesn't show in Sys Report for some reason though)

Attached is Sys Health Report and crash dump files.

Thanks in advance.


Hi MLT and Welcome.

I'm looking through your dump files, but, as a start, I looked at your msinfo file.
Under your start programs is listed:
Program: cbwhecte
USERNAME: .Default

As a Priority:

Download TDSSKiller and run it in Safe Mode.

Download, install and update Malwarebytes' Free. Run a full scan in Safe Mode.

Run a scan with your MSE in Safe Mode.

8 more replies
Answer Match 54.18%

Hello. Just put together new HTPC and it is randomly crashing.

OS: Windows 7 64-bit, OEM Retail
Processor: AMD A8-3850
Graphics: Onboard
Memory: Mushkin Silverline 8GB (2x4)
HD: Western Digital Caviar Black 1 TB (WD1002FAEX)
Blu-Ray/DVD: Lite-On internal (IHES112-04)

It has crashed several times in 2 days. Crashed when clicking the "start" logo. Crashed in internet explorer. Crashed in google chrome. Crashed in XBMC program. Crashed all by itself from desktop.

Right before the screen goes blank, before the BSOD pops up-- the graphics are all messed up. Horizontal lines of jibberish for 1 second, then the crash. Computer temps are at 20 C. Memory has been tested overnight (12 hours) with Memtest and 0 failures.

I don't know what I'm looking for here. Any help?

I attached the .zip from the SF Diagnostic Tool.

A:Random BSODs in brand new build

BugCheck 109, {a3a039d898996529, b3b7465eeb16347f, fffff80002071af0, 1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Usual causes: Device driver, Breakpoint set with no debugger attached, Hardware (Memory in particular)
memory_corruption doesn't necessary mean that a RAM module is faulty, it can also point to a object which corrupted the RAM at the time of the crash, for instance a corrupted driver or program. Paging files and the CPU caches can also be causes.

Follow these steps -

Test for any corrupted drivers, by running Driver Verifier for least 24 hours, stop the test if a BSOD occurs before this time frame. Driver Verifier will place stress on the drivers within your system, which will cause corrupted drivers to crash and hopefully be pinpointed.Driver Verifier - Enable and Disable
More Help and Information with Driver Verifier - Using Driver Verifier to identify issues with Drivers

Memory:RAM - Test with Memtest86+
Run Memtest86+ for least 9-10 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or t... Read more

1 more replies
Answer Match 54.18%

Hi guys, I've been struggling to solve a string of BSODs with my new build PC.  Spec is as follows:
Motherboard: ASRock, Z87E-ITX (updated to 2.50 BIOS)
CPU: Intel i5-4690K CPU @ 3.50GHz
RAM: Corsair Vengeance LP (2x8Gb)
Gfx: Radeon HD 6870
SSD: Samsung 840 Evo
Windows 7 Home Premium SP1 64-bit
I have very few programs installed on the PC as have re-installed windows a few times in attempt to rule out a corrupt install.
I've run WhoCrashed to analyse the dumps and they're all memory-based BSODs.  I have run memtest on each stick seperately in both slots for around 3 hours with no faults.
I'm at a bit of a loss now, anything you guys can recommend would be much appreciated.
Posted WhoCrashed logs below.

Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 11/02/2015 19:30:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\021115-17768-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
Bugcheck code: 0x50 (0xFFFFF87703684C14, 0x0, 0xFFFFF800034CCD23, 0x5)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been ... Read more

A:Lots of BSODs on brand new machine

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

15 more replies
Answer Match 54.18%

I got this computer now for 6 weeks, first 2 weeks was fine but now bsods keep coming, my computer can be on for 15 mins MAX and the bsod can come up instantly, i think its my ram . its windows 7 x64 im really frustrated. these bsods just happen. its not even while playing games or surfing the internet.

A:Brand new computer constant bsods

the most bsod i get is irql_not_less_or_equal.

6 more replies
Answer Match 54.18%


Bought a new computer a month ago, since then I've been having random BSODs from time to time, all related to the following: ntoskrnl.exe
Done fresh windows install twice, those BSODs keep coming after a while.
Recently updated bios, no results.
Already done some hardware tests, such as:

memtest86: running over 9 hours, no errors.
seatool: Seagate's HDD check, passed.
furmark: stressing the GPU, no problems.

I'm running Driver Verifier in the background, got 3 BSODs since that.
Razer DeathAdder mouse driver wouldn't let me go into Windows while being stressed by verifier (blue screen), so that's the only no-Microsoft driver that is not being stressed at the moment.
(Updated that driver too, the same happened)

Tried to analyse the .dmp files, but I guess I wasn't able to understand those.

Hope you guys could help me, as I've had enough trying to solve this by myself.

Thanks in advance!

A:Random BSODs on a brand-new PC (ntoskrnl.exe)

Hello rslembo, disable driver now, and test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Uninstall BitDefender. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.

9 more replies
Answer Match 54.18%

I've tried lots of different driver updates across everything to solve these BSOD errors and at many times had thought I'd solved them only to crash later. They *mostly* occur during gaming, but a couple times have just been while browsing the web.

I've uploaded the required .zip according to instructions and here's a screenshot of Speccy, showing my system specs:
Attachment 44522
Any help would be appreciated, I'm at the end of my rope as I just purchased this PC and received it on May 23rd, 2014. If it's a hardware issue I do have it under a protection plan, but after hours of Googling and attempted solutions, making my own thread here was pretty much my last resort.
Thanks in advance.

A:Many random BSODs on brand-new Windows 8.1 PC

This device is disabled. Is this deliberate? If so, why?

Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC PCI\VEN_10EC&DEV_8176&SUBSYS_817510EC&REV_01\4&163B9AF&0&00E0 This device is disabled.

Please re-enable the device, update it's drivers, then re-disable it (if you want to).

Out of 17 memory dumps there were 7 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers) - and older systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

Riva Tuner (along with MSI Afterburner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume ... Read more

4 more replies
Answer Match 54.18%

Ok so I've finally had enough of the BSODs and have followed the instructions for posting BSOD reports. I would really appreciate some help. I procrastinated on upgrading my PC for years because of the cost, and finally I bit the bullet and bought what I thought would be a nice new system, but now I am plagued by BSODs and also tons of other random crashes. I'm not sure if the non-blue screen crashes are related to the BSODs or not, but I suspect they probably are. My typical day on the pc is now: program crashes randomly, I restart it, it crashes again, I reboot pc, and restart program, BSOD, I reboot, restart program, it runs fine for 8 hours straight! (or 2 hours in repeat the process) LoL! Then next day, rinse and repeat. I've gone up to 2-3 days with little problems, but then all of a sudden it's crash hell all day long.

Answers to questions:

? OS - Windows 7 home premium ? x86 (32-bit) or x64 ? 64 bit ? What was original installed OS on system? Same as above. ? Is the OS an OEM versionor full retail version? OEM disc purchased from Newegg ? Age of system: brand new system, well almost 4 weeks old now. ? Age of OS installation - have you re-installed the OS? 4 weeks old. ? CPU - intel i3 3220, LGA 1155 ? Video Card - HIS Radeon HD 7850 ? MotherBoard - ASUS P8Z77-M ? Power Supply - brand & wattage - Rosewill Capstone 650w ? System Manufacturer - I bought all parts from Newegg and assembled it myself. ? Exact model number - N/A

A:[SOLVED] Brand new pc plagued by BSODs

I've had two BSODs since I posted this message a few hours ago ;o( They are definitely becoming more and more frequent. I think the first week I put my system together I had no BSODs, second week maybe a few, and now I am getting a few every day.

Just an update I ran a couple of memory tests (initially windows 7 mem test, and then the recommended mem 86 test). And they both passed with no problems. I tried to check one of my hard drives (my secondary drive) for errors using the windows tool but at 99.99% complete (after like an hour) I got another BSOD. So I'm just too frustrated with my pc to run another one today. I can just turn my pc on, go use the restroom and come back, and it has had a BSOD. I turned off my pc earlier and on shutdown it BSOD. It's getting ridiculous.

By the way why is there no edit post button?

Posting rules says:
You may post new threads
You may post replies
You may post attachments
You may edit your posts

but there is no edit button. Just wondering.

*edit* Oh I see there is a time limit on editing a post?

19 more replies
Answer Match 54.18%

Hi all!
I built a new computer for my friend last week and hes been having troubles with some BSODs since he got it.
I built and installed it for him, with no problems at all. Later the same day I delivered the computer to him and 30minutes after I left he had a BSOD.
I told him to deliver the computer to me at work the next day so that I could try to fix it.
I updated the BIOS and I checked that every cable was connected as it should.
Also ran the latest Memtest and also tested both his SSD and HDD, everything was working according to the tests.
It ran for 3 days without a problem, maxing Crysis 2 for 2hours and also ran 3DMark for 10h on Extreme settings, without a BSOD.
I thought that I solved the problem and he did too, the computer ran without errors for 2 days and since then he has had several BSODs everyday.

So here we are now, asking you guys for help!
I have attached the .dmp files and hopefully you can find out what the problem is.
I would appreciate it alot if someone just could tell me what to do.
I'd bet that its either the memory or the SSD.
I've tried to upgrade the firmware on the SSD, but it just wont work.

Here is the setup:
Intel i5-2500K
Gigabyte GA-P67A-UD4 REV B3
Samsung HDD 1TB HD103SJ
4GB Corsair Dominator Memory 1600MHz CL9 (CMP4GX3M2A1600C9)
Gigabyte GTX560 Ti OC 1GB (GV-N560OC-1GI)
Corsair 600W PSU (CMPSU-600CXV2EU)
Running Windows 7 x64 Professional

Thats about it I believe, any help will be hugely appreciated.

Th... Read more

A:Brand new computer with BSODs everyday!

try to change your HDD if is still have that problem change the memory stick.

2 more replies
Answer Match 54.18%

Man this is frustrating. I hope you guys can help.

So all my parts from Newegg came in a couple of days ago, I put my build together, installed Windows 7 ultimate, and I'm constantly getting BSODS.

My computer is crashing randomly from my desktop, but CONSISTENTLY crashing at startup, especially at the "loading windows' screen. It takes 2-3 crashes at reboot to get to desktop.

I've run memtest86, chkdsk, and last night for 12 hours straight I ran a Geek Squad hardware hot run disk - no errors, everything passed with flying colors.

I've updated all my drivers, and the only thing on the computer at the moment is Windows, and anything that comes on driver disks. I've attached my dmp files and the requested reports.

I wish it was just some faulty ram and I could send it back to newegg, but of course it's not that easy.

Can someone with more knowledge than I, look through my files and let me know what I need to do? Thanks so much.


and here are a couple of the windows messages that await me on a crash, might help?

Locale ID: 1033
Additional information about the problem:
BCCode: f7
BCP1: 000002000747F008
BCP2: 0000F8800157102C
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
Read our privacy statement online:
http://go.... Read more

A:Brand new build - constant BSODs - HELP!

I really hate to be that guy, but bump (it's already on the 2nd page).

4 more replies
Answer Match 54.18%

I've been having BSOD trouble over the past four or five months now. The BSODs typically happen once a week, sometimes twice, with small strings of daily crashes here and there. I'm at my wit's end when it comes to trying to figure out where the problem lies. All of my parts are under warranty, so I'm desperate to find out which one, if any, are at fault.

I've tested my hardware extensively. Memtest86 for 7 passes on multiple occasions, using different stick and slot combinations. Ran torture tests using Prime95 for the processor. All hard drive checks come back without problems. Ran Furmark on my video card with no artifacts.

The BSODs happen most commonly when using video playlists for both Windows Media Player and Media Player Classic, multiple types of files. They also sometimes occur when playing particular games (Borderlands II, Dark Souls). Installing a fresh copy of Windows 7 did not remove BSODs, even after running it in factory settings with no additional installations.

I have attached a dump file, and I thank whoever attempts to assist me.

A:Multiple BSODs, Multiple Bugchecks (0xD1, 0x3B, 0x50, 0x0A)

Hi anthonylert.

The versatility of the bugchecks are the indication of failing memory prima facie, but as you said you ran Memtest86, can you run the memtest86+?

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Also, disable bluetooth,at least as a test. The Atheros bluetooth module is appearing to be failing.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Let us know the results.

1 more replies
Answer Match 53.76%

Hey there,

So just to start things off, I'm 18 and don't really have much technical knowledge when it comes to computer hardware and errors, etc.

I started getting BSODs a while back, but they weren't very frequent, so I uninstalled all the programmes I had on my laptop and it stopped for the most part, so I assumed that was the problem.
As time went on up until now, they have been getting much more frequent, with the error message at the top stating something different each time, getting what seemed more serious. Sometimes when I get 1 BSOD, it would BSOD again on Startup, then again after that, which is rather frustrating haha.
I was reluctant to posting on forums, but it's come to the point of either fixing it logically, or ending up punching the screen xD

I can't really define when it happens, as it's more often some times than others, I have a hinch it has something to do with my graphics card though, as I would be playing a game, then I'd open up a new tab and watch a video then get BSOD at some point.
However it happens (less frequently for the most part) when idle or with minimum programmes running.

The programmes I mainly use on the laptop is:

Google Chrome
Sony Vegas Pro 11 (Video Editing Software)
Total Media Extreme (Personal Video Recording Software)

I can't remember any of the actual error codes, but some of the display messages i can remember are:

Attempt to Execute to Non-Executable Memory
(som... Read more

A:Multiple BSODs, Random Occurences, Multiple Error Codes

Hello and welcome to Sevenforums.

Things we need
A nfo file

To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

BSOD Analyse

Update these(this) driver

Afc.sys Wed Jul 12 07:48:20 2006 (44B48D24)
amdxata.sys Fri Mar 19 17:18:18 2010 (4BA3A3CA)
archlp.sys Fri Feb 6 13:39:29 2009 (498C2F81)
bcmwl664.sys Wed Jul 8 02:45:04 2009 (4A53EC10)
GEARAspiWDM.sys Mon May 18 14:17:04 2009 (4A1151C0)
hcwhdpvr.sys Wed Mar 7 16:03:30 2012 (4F5778C2)
igdkmd64.sys Fri Jun 3 22:34:06 2011 (4DE9453E)
intelppm.sys Tue Jul 14 01:19:25 2009 (4A5BC0FD)
MpFilter.sys Fri Mar 9 12:05:26 2012 (4F59E3F6)
yk62x64.sys Mon Sep 28 10:19:31 2009 (4AC07193)
ht... Read more

8 more replies
Answer Match 53.76%

Last couple weeks i've been having a large amount of bluescreens, including but not limited to bccodes 116, d1, 4e, 1a, 50 and 7a. Last night it also froze two or 3 times with no bluescreen. I recently upgraded my Phenom 9550, Biostar A770E and 6GB of DDR2-800 with an i5-2500k, an MSi P67S-C43 and 4GB of DDR3-1333. The problems didn't start with the hardware upgrade, just escalated.

Yesterday I formatted my HDD and did a clean install of windows in hopes that my problems were just driver conflicts, so as of now i only have 3 crash dumps, 4e, d1 and 1a. 4e and 1a in BlueScreenView only show ntoskrnl as the culprit and no other drivers. d1 points at both ntfs.sys and ntoskrnl. A couple of the old crash dumps pre-format were citing nVidia and DirectX drivers.

I've put my RAM through 16hrs+ of memtest86+ testing, and used the windows memory diagnostic and the memory test in my BIOS. I also checked my PSU voltages with a multimeter, all of them check out. My graphics card is moody and sometimes artifacts heavily in games, sometimes works fine. Temperatures are not an issue, My GPU gets to about 72C in games and 86C in furmark torture testing without crashing. my CPU sits around 38C idle, 50-60 load, 70-80 in p95 without crashing.

Intel Core i5-2500k (stock cooler and clock)
2x2GB G.Skill Ripjaws DDR3-1333
MSi P67S-C43 mobo
ZOTAC nVidia GTS250 (512MB)
Plextor PX-880SA dvdrw drive
WD Caviar Blue 250GB HDD
Antec EA-650 PSU
Windows 7 Ultimate x64

A:Multiple BSODs, multiple BCCodes, does not happen in safe mode.

(The problems didn't start with the hardware upgrade, just escalated.)

so you changed out your motherboard/cpu/memory and did a clean reinstall of windows. so the only things left are video card/harddrive or power. have you updated your video card drivers? also try running chkdsk on the harddrive.


btw i love that screen name

5 more replies
Answer Match 53.34%

This is a brand new build that I completed a few days ago, and I'm pretty baffled. I've done almost everything in my knowledge to fix the issue. Uninstalled drivers, one at a time, unplugged my additional SSD, and HDD drive, I've re-seated my RAM, reset BIOS, downgraded BIOS too. A lot of the BSOD's I'm getting are -


Possibly one more, I cannot remember. Here is the part list of all my components that I've used in this build. Intel Core i5-6600K, Phanteks Enthoo Evolv ATX - System Build - PCPartPicker
*Edit, here are some things I've done since; I've removed my SSD that had Win10 installed on it, plugged in another SSD and installed Win10 on it, I got two good boots from being turned off for about 10 mins or so. After that, I've left the PC off for a good two hours, come back to turn it off, and I get a vicious cycle of "Critical_Process_Died".

A:Brand new build - different BSODS from a cold boot

Hello Undead77 welcome to the forum. You have 2 dump files

A kernel component has corrupted a critical data structure. The corruption
could potentially allow a malicious user to gain control of this machine.
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd000222af320, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd000222af278, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
Debugging Details:

Use !analyze -v to get detailed debugging information.
BugCheck C4, {2000, fffff800aa4e4187, 0, 7067444d}
*** WARNING: Unable to verify timestamp for asmtxhci.sys
*** ERROR: Module load completed but symbols could not be loaded for asmtxhci.sys
Probably caused by : asmtxhci.sys ( asmtxhci+4187 )
Followup: MachineOwner
That is your Asmedia USB 3.0 driver Please go to your motherboard's web site and download that driver from MSI. You also have Driver Verifier enabled. Please disable it for right now.

Please fill out the rest of your system specs in as much detail as possible, including your Hard drives, PSU and CPU cooler. Maybe this will help you.

Please fill out your System Specs
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. W... Read more

20 more replies
Answer Match 53.34%


My boyfriend bought a refurbished computer from Staples in January, and the first time he started it up, it crashed with a BSOD reading MEMORY_MANAGEMENT. I stupidly thought I could fix it and told him not to worry, so we didn't try and return it or anything. Here we are 8 months later.

I have tried everything that I know how to do, and it just gets worse and worse the longer you let it go after a factory reset.

It had Windows 7 on it, and doing backup restore or restoring the factory settings only helps temporarily. Out of frustration my sister put Ubuntu on it and there were absolutely no problems for the 3 months it was installed. However, he edits video for a living and needs windows programs, so he sacrificed $200 for a brand new install of Windows 7, thinking it must have just been a corrupt version of windows.

Wouldn't you know it, the random BSODs came back as soon as Windows was installed. They are so often that you can't do anything on the computer. It rotates between the following:

(in order of how frequent)


Also, random programs stop working or cause BSOD. About a week after we re-installed Windows 7, Internet Explorer caused BSOD and wouldn't open. So, I installed Chrome for him and that worked for a couple of weeks. Now Chrome won't open at all, (the process won't even start from looking at the task manager), and Internet Explorer is fine. He also has Zune, and his music file... Read more

A:Random BSODs - Brand new install of Windows 7

Driver Verifier did not result in a BSOD

5 more replies
Answer Match 53.34%

I think IRQL_NOT_LESS_OR_EQUAL was the most common, but also PFN_LIST_CORRUPT and others.

I got this machine yesterday.
Installed Windows 7 Ultimate x64 (Full Retail), and it crashes every 3-4 hours.
It crashes when I'm browsing or opening windows, but also when I am _not_ at the machine (and screen saver is running).

I got the latest mother board drivers from ASRock's website.
Also, Windows updates... although I couldn't get SP1 because of an error (800b0100) -- for which I installed Fix It 50123 and 50202, but they didn't help. This didn't affect the BSODs in any way -- it was the same before and after the Windows updates.

Thanks guys!
Any help would be appreciated.

Machine specs:
AMD Phenom II X6 1055T 2.8GHz (Six Core)
ASRock M3A770DE, AMD 770
8GB (2x4GB) PC10600 DDR3 1333
AMD Radeon HD 6750
1000.0 GB Western Digital Black 7200RPM
Wireless 802.11 N 150MBs Network Card PCI
Thermaltake TR2 650W ultra quiet ATX Power Supply

A:Brand new machine, frequent BSODs (IRQL_NOT_LESS_OR_EQUAL)

Quote: Originally Posted by striving

I think IRQL_NOT_LESS_OR_EQUAL was the most common, but also PFN_LIST_CORRUPT and others.

I got this machine yesterday.
Installed Windows 7 Ultimate x64 (Full Retail), and it crashes every 3-4 hours.
It crashes when I'm browsing or opening windows, but also when I am _not_ at the machine (and screen saver is running).

I got the latest mother board drivers from ASRock's website.
Also, Windows updates... although I couldn't get SP1 because of an error (800b0100) -- for which I installed Fix It 50123 and 50202, but they didn't help. This didn't affect the BSODs in any way -- it was the same before and after the Windows updates.

Thanks guys!
Any help would be appreciated.

Machine specs:
AMD Phenom II X6 1055T 2.8GHz (Six Core)
ASRock M3A770DE, AMD 770
8GB (2x4GB) PC10600 DDR3 1333
AMD Radeon HD 6750
1000.0 GB Western Digital Black 7200RPM
Wireless 802.11 N 150MBs Network Card PCI
Thermaltake TR2 650W ultra quiet ATX Power Supply

Two of these were Related to rtl8192ce.sys NDIS Driverr from Realtek Semiconductor Corporation.

I would re-install the newest available driver.
I would also run a system file check to verify and repair the OS files
To do this type cmd in search, then right click to run as administrator, then

It may need to be run up to three times before successful
Let us know the results from the report at the end

Read here for more information [URL]http://www.sev... Read more

2 more replies
Answer Match 53.34%

So, I got a new laptop last week, and ever since unboxing it, I've been getting two different BSODs:
This usually happens when DISK is at 100% usage, by whatever reason. There have been a number of different programs or even System that has caused it to be near 100% usage.

For the questions:
? 64 BIT
? What was original installed OS on system? - WINDOWS 8
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - Came pre-installed.
? Age of system (hardware) - 1 week old.
? Age of OS installation - have you re-installed the OS? - Has never done so. So 1 week old.

? CPU - 8 GB Memory, Intel Core i7 Haswell
? Video Card - Intel
? MotherBoard - It's the one in default Lenovo IdeaPad y410P
? Power Supply - Lenovo, 110W standard U.S.

? System Manufacturer - Lenovo
? Exact model number (if laptop, check label on bottom) - Y410P

Will attach the logs after I finish installing 7Zip.

A:Brand-new Computer 2 different BSODs - Details inside.

download seatools burn it to disk and run it. Sounds like your hard drive could be screwed.

7 more replies
Answer Match 53.34%

Hey really lost on this one as I have not really dealt with BSODS before. I build my computer a couple months ago. Recently while gaming I have had roughly 5 BSODS. They are all for different things it seems like and I have no clue how to fix it. It wont do it while sitting on the computer on firefox or just the desktop but usually an hour into gaming I will start to get them. Any help would be greatly appreciated as my computer did not do this when I first built it! Thank you! I attached my file from your guys tool that you requested. Also I dont know if it makes a difference or not but when the computer crashes, all of my desktop shortcuts will be in random places not where I originally placed them.

A:Multiple differernt BSODS while gaming on multiple games

Please uninstall Avast and use Windows Defender as alternative
Avast - Uninstall Completely - Windows 7 Help Forums

ffffd000`22e0f678 fffff800`1a24289bUnable to load image \SystemRoot\system32\drivers\aswSP.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
ffffd000`248476b0 fffff800`cf57f9a8Unable to load image \SystemRoot\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
I recommend to reinstall/update every driver from Gigabyte and remove the Gigabyte software.
The Gigabyte software is known for causing bluescreens.
For reinstalling the GPU drivers, please follow instructions below
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Gigabyte. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

0 more replies
Answer Match 52.92%

Hello All,

I've had my Asus N53SM-E72 for a few weeks now and have been getting persistent BSODs. I installed an additional 8gb of RAM before I used the computer for the first time (2x4gb) and after the first round of BSODs I ran memtest and realized that the 2gb stick which came with the laptop was faulty. Removed it and did not have any more problems. I realized that the RAM sticks however were not in their optimal locations and last week I moved them and after that the BSODs began again. I have ran memtest again (5 passes) and it did not show any errors. WhoCrashed continues to say that it is a software error though I have tried to update every driver I could. Would greatly appreciate any help, bought this laptop because my old one stopped being reliable and have so far been pretty disappointed. Have attached all information. Thanks.

Windows Home Premium x64
- the original installed OS on the system?-Yes
- an OEM or full retail version?-OEM
- What is the age of system (hardware)?-1 month of use
- What is the age of OS installation (have you re-installed the OS?)-1 month

A:Persistent BSODs with various BC Codes-Brand New ASUS Laptop

When you removed the RAM and reseated it, did you follow safe electrostatic discharge practices? Avoid Static Damage to Your PC.
When you say you ran memtest, did you run Memtest86+ or memtest? There are a number of different memory testing tools available, and some are better than others.

I am not seeing much in your reports to indicate the true problem. I do see some hard disk problem related crashes. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.If you are overclocking any hardware, please stop.

Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

Run the short and long tests with SeaTools for HDDs.SeaTools for Windows

SeaTools for DOS
If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, uninstall it in device manager and see if the system performs better.

... Read more

2 more replies
Answer Match 52.92%

Hi everyone.

Yesterday, I purchased a brand new HP Pavilion Sleek laptop. This morning, I turned it on for the first time, set it up, and synchronized my accounts as i was prompted. It was OK till then. I then opened up Internet explorer, went to Google chrome, and saw an option there to "add google to the desktop". upon clicking it, I found that chrome was in fact compatible with windows 8 and could be installed at once. So i installed it. Now, i started up chrome, and barely typed in my first search string before the computer BSOD-ed. It gave the following error:
So, I went and looked that up, quite worried since the computer is brand new and was only operating for an hour before the error. No other apps or programs had been installed. No external drive of any sort had been connected. The device was not connected to a homegroup. So i searched and found a diagnostic program that yielded the following results when i scanned the minidump file.
Attachment 23129
You can see three dump files, since it has crashed three times today. The only program installed the entire day is Google Chrome, nothing else whatsoever has been changed. The problematic files shown appear to be ntoskrnl.exe and netr28x.sys. If anyone can help me, i would greatly appreciate it. I have attached a zip file from SF viewer below. Thanks!

A:Brand new day-old HP Pavilion sleek BSODs, 3 times today.

With a "day old" computer and problems, I would take it back and get a replacement.

It may just be a bad load and a complete reinstall back to the factory image will take care of it. On the other hand it may be more and there is no good reason to fight a new PC that has problems.

8 more replies
Answer Match 52.92%

Hi guys,If anyone can figure this out 100%, I'll f'n pay you $100 via paypal. I'm at my wits end. Reaching out as a last resort as I've tried everything I know of to resolve my issues (and asked PC IT friends to no avail). I got this PC on 2/18. My second and LAST time ordering from CyberPower. Computer was showing "hardware error" or something right out of the box. The HDD was a little crooked in its seating so I had to adjust and replug. I did a windows repair as well booting off the disc. Then, the gpu I got separately didn't fit in my case that Cyberpower said it would fit, so my buddy and I completely took apart the PC and put it back together in a new case (he's done this before multiple times). No issues there. Finally, I only loaded up Steam, Uplay and Origin and then a handful of games. Daily I would wake up to find that my computer had rebooted itself and had the "windows shutdown unexpectedly" error messages and the 0x00000139 BSOD error message (pictures attached). Dealt with this for 2 weeks. Did memtest and ran it overnight and got no errors. scanned both hardrives and they are clean. Then did a complete fresh reinstall of windows and wiped both drives. Reinstalled and waited 3 days. Got no errors. So I reinstalled Steam, etc and my games. Only non-game software I have installed is CCleaner (run it a bunch and "fixed registry problems" yet still getting the BSODs and shutdowns) TeamViewer, CPUID and Fraps. It ran for 2 days fine and then a few days ago the SAME ... Read more

A:Brand New CyberPowerPC Crashing/BSODs - 0x00000139 - LAST RESORT- NEED HELP!

Hi. . .
Please run the BSOD Posting Instructions -
No payment is necessary. If you wish to donate, please do so to the forum itself -
Please do not use the registry cleaner in CCleaner (or from any other product). Registry cleaning can damage the OS.
You should contact the system manufacturer for warranty service. These current problem(s) could just be the beginning of more serious problems to come.
Please do make sure that you are not overclocked.
After submitting the files to us, please run Driver Verifier. It must run for 24 hours minimum.
Be sure to save your work often because if Driver Verifier detects a 3rd party driver violation, it will force a BSOD.
Regards. . .

0 more replies
Answer Match 52.08%

Hi. Last year, I bought a new PC for graphical software and gaming. From the beggining it had problems (I was recieving BSODs), so, I tested RAMs. It resulted that RAMs we're bad. I returned them in warrantly. (The PC was assembled by the shop, components we're choosen by me so that aren't any compatibility problems). Ok, so, I recieved new RAMs. But, even now, problems still exist. Now, even more, I recieve artifacts when I open a intensive graphical app (in some cases,even Youtube causes them). The more I stay on that app, more artifacts appear, until I recieve a AMD Display driver crash and, after that, a BSOD (sometimes,it directly gives BSOD, without driver crash). I tried to interchange RAM positions in all possible ways, but it didn't worked.
The GPU can't be placed on the 2nd PCI-E slot, because it is too long, and reaches the HDDs cage. I even tried a BIOS update (it worked, but it didn't helped me). I know that I removed the BIOS battery, I left it about 1 minute out, and put it back. That night, PC worked well. Next morning... The problem appeared again. I also tested CPU and HDDs, and they're all good. Can you guys help me? I remained out of ideas. Thanks!
As the BSODs appears, I will upload screenshots too. I don't have now any screenshots with BSODs. Instead, I used the program from the BSOD help, and I made a log, attached to this post.

More replies
Answer Match 51.66%

hing a video.

Hi Everybody,
I have just bought a new samsung RC510 from
Laptop system specs :
Core I5 m 480 @ 2.67GHZ 4.00GB Ram Intel HD graphics card and Nvidia GF 315M
Windows 7 Home Premium 64-Bit SP1 (OEM)

BSODs whilst playing games and happened when watching a video on vlc. The BSODS usually happen when I exit the game but have happened during as well.

Please find attached relevant dump files etc.

I thank you in advance for your help.

A:Various BSODS Brand New Laptop Playing Cs:source, half life 2 And Watc

All these are driver related:
Intel Graphics go here:
Realtek Audio: Realtek
Directx: Download Details - Microsoft Download Center - DirectX 11 Technology Update

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Administrator\Downloads\Windows_NT6_BSOD_jcgriff2\091211-18408-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\SymCache*
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e16000 PsLoadedModuleList = 0xfffff800`0305b670
Debug session time: Mon Sep 12 10:07:05.109 2011 (UTC - 6:00)
System Uptime: 0 days 2:51:48.576
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* ... Read more

9 more replies
Answer Match 51.24%

Hi I've had the Dell XPS 8700 for over a year now and it's an excellent Desktop.
I've recently moved my tower to a new location and notice there is a solid orange light on all the time inside the PC, I believe it's on the motherboard... should I be worried this is on all the time? It's just I've never noticed it before.
Also on the back of the PC there is a solid green light, I'm guessing this is to just tell me the PC has Power.
I tried a google search but everyone with the orange light seems to have PC issues, my pc is working fine as far as I can tell.

A:Dell XPS 8700 Orange Light inside and Green Light on Back

LED on the motherboard will be on as long as the PC is plugged into a working outlet. It's perfectly normal and nothing to worry about.
If you unplug the PC from the wall and press/hold the power button for ~15 sec, that LED will go off. Again, perfectly normal...
Green LED says there's power to the PSU.

1 more replies
Answer Match 50.4%

I came across this wonderful site in search of answers.

I have a huge problem that I have no clue where to begin. I recently started to get BSOD's when my dog just barely tapped my tower. I was playing Metro 2033 and all it did was stutter really bad then shut down. No bsod or anything. I went to boot it back up and nothing came on, except I could see my fans were on and I heard my hdd spin, but nothing else. No monitor, no keyboard, no mouse. Panic set in lol! So I unplugged everything and let it sit there for a while then started it back up. Everything worked just great! Except I started to get a bsod every now and then tagged with the nothing posting unless I left it alone. I swapped video cards with one I knew worked (ati X1800xt) installed drivers and went to reboot (no bsod at this time, and your supposed to restart after driver install) then the normal nothing comes up. So I took the x1800 out and put it back in the old system I had. Well then that wouldn't do anything either!! Seeing as I was frustrated I removed that card from the old computer and let it sit. After some time I put the x1800 back into the old computer and it worked like it never left. (I also tried the HD 6950 in the old pc and it didn't do anything either - that was before I put the x1800 back into the old pc - but I thought that might be the psu not being powerful enough) So I took the new computer apart minus the processor and left the pieces sit apart. Then I found another old board I h... Read more

A:Multiple BSOD's on brand new setup.

ASACPI.sys the 2005 version is a huge cause of BSOD's

Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).

ASACPI.sys fffff880`03f9a000 fffff880`03fa2000 0x00008000 0x42476c4c 28/03/2005 06:30:36
Update your Realtek NIC drivers

Rt64win7.sys fffff880`0466a000 fffff880`0469c000 0x00032000 0x49a65b0d 26/02/2009 13:04:13
Check your system stability with OCCT

Test your RAM
RAM - Test with Memtest86+

4 more replies
Answer Match 50.4%


Our office has 3 brand new computers, all builds are the same except one has a different video card (therefore the BSOD can't be a video card problem). Every now and then each of them will crash (maybe once a week?) and a BSOD come up that says the usual:
A problem has been detected and windows has been shut down to prevent damage to your computer.

A process or thread crucial to system opeation has unexpectedly exited or been terminated.

blah blah blah...

*** STOP: 0x000000F4 (different, numbers each, time)

Collecting data for crash dump... Initializing disk for crash dump...
I don't use these computers but apparently when the bios is entered, the boot preferences have found to be swapped.

Computer specs are:
OS: Windows 7 64bit
Processor: Intel Core i7 CPU x900 @ 3.47GB
Video card on 2 of the computers (not sure what the other one is) NVIDIA Geore GTX570
1st drive - OCZ-VERTEX3
2nd - Hitachi HDS

Haven't found any answers yet, anyone got an idea? Thanks in advance for your help!

A:BSOD on multiple brand new computers

STOP: 0x000000F4: Usually faulty hardware, but can't pin it down more than that without the bracketed string after the main Stop Code, and the crash dump report (which I'm not clever enough to decipher anyway, but someone here will be).

In the meantime, test both the RAM & the hard drives in each PC so you'll have those test results ready to post later instead of being asked to test them by someone else when you've already done it:

RAM Test: Memtest:

Hard Drive Test: download and run the drive manufacturer's own diagnostic tool. Links are at top of this page:

1 more replies
Answer Match 50.4%

Hi Everyone
Apologies for first post being a cry for help, I have just bought a New Samsung Series 7 Gamer and am having a lot of BSOD 4 so far today, my desktops have never given me a problem but this is my first laptop, is possible for someone to help me fix these problems?, I have attached a rar file with the mini dumps in it and would greatly appreciate any advice you could give.

A:Brand new Laptop with multiple BSOD

Hi Mark65, Welcome to the forums You will get excellent help here from our BSOD team to diagnose the problems you are having But I personnally think you should contact your retailer has this is a brand new laptop and you should not be experiencing BSODs
If you do not want to go down that route stay on the forums and 1of the experts will be along soon

9 more replies
Answer Match 50.4%

Ever since that last cumulative update for win10 in the past 2 weeks ive experienced constant BSODS. Constant system hangups. Literally I was sitting here with nothing actively running except google chrome and trying to post this thread and my entire system locked up, screen and all. I wasn't able to do anything except hard restart. This happens 3-4 times every hour.

A:Multiple BSODS, Multiple reasons given

I just unplugged a headset from my tower and it caused the application that I had running to crash as a result of unplugging headphones from a tower.

1 more replies
Answer Match 49.98%

Hello, I just purchased a brand new pc from I have 8GB of DDR3 Ram, a 1TB hard drive, a NVIDIA GTX 660 2BG video card. So far, after about 3 hours of installing things and using the computer, I have gotten around 20-30 BSOD's. Most of them occur when I try to run games. (EVE online, Minecraft.) A many of them occur just browsing the internet on Chrome. I have gotten Bad_Pool_Header, System_Service_Execption, and a couple other I can't remember. After browsing around here, I've noticed that many of them relate to something called RT86win7. Any help, basically whenever I start running a game, I get a BS

A:Brand new Custom-built pc, multiple BSOD's

Hello binkai and welcome mate did a quick search around came up with this don't know if it will be of any use but it does offer a few answers.

??? BSOD in Windows 7 64bit, Intel Q9400, 8G RAM, HD 4850, - Microsoft Community

3 more replies
Answer Match 49.98%

I got an EeePC about 2 weeks ago. It's running WinXP Home SP2 and has a 4GB SSD (it's a subnotebook). I upgraded the RAM from 512 to 2GB. Everything was perfect until Thursday when I inadvertently downloaded a theme file from (AVOID LIKE THE PLAGUE) that had the Win32/Gaelicum.A virus. I got rid of it using the vcleaner tool from AVG. After I finished I ran several AVG scans, all came back clear. I ran the Windows Malicious Software Removal Tool and it found nothing. All was good until Saturday when I clicked shutdown and a window popped up Windows Live Mail couldn't be closed automatically and did I want to manually shut it down (I had already exited the program before clicking shut down). I said yes and it closed and the system shut down normally. I rebooted to see if everything was fine and when I went to shut down this time I got:

"The system is shutting down. Shutdown is initiated by NT AUTHORITY/SYSTEM

C:\windows\system32\services.exe terminated unexpecetdly with status code 1073741819

System will close and reboot in 60 seconds"

When it rebooted all was fine. In fact I was error free all day Sunday but Monday evening got that error again. When it reboots all is fine. I tried installing AdAware but when I try to run it I get:

"Exception EAccess Violation in module Ad-Aware 2007.exe at 001DD084. Access violation at address 005DD084 in module 'Ad-Aware2007.exe. Read of address 00000414.&q... Read more

A:Brand New Xp System Giving Multiple Errors

You can likely fix the AdAware error by uninstalling AdAware and reinstalling a freshly downloaded copy.But I wonder if there may still be some malware hiding in your system. I'd suggest a couple of these free, online scans to double check:Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully:http://housecall.trendmicro.com<links compiled on 02/14/2008>

2 more replies
Answer Match 49.98%

A few weeks ago i build an entire new gaming desktop. At first all was fine but recently i started getting different blue screens.

The errors i have gotten are

I have run 8 passes of memtest86+ with no errors. Attached are a zip of my dmp files.


A:Multiple BSOD errors on brand new build.

Welcome aboard.

upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
From your recent crashes, we can say that those are drive related. Update your display driver (I got an nvidia update today) update the audio driver, too!
And, Video Card - Stress Test with Furmark

Let us know the results.

9 more replies
Answer Match 49.56%

I'm hoping someone can help me. I had a Hp system that crashed. I restored it and it continued to crash. I just bought a new Dell INspiron 530 two days ago and it has crashed twice. The only thing I have put on it is Quicken from a new disc and I restored all my Quicken files. Shortly after that I got a blue screen................
Stop: 0X400080
(0X89cb5130, 0X8936687, 0XBAD3BB8, 0X00000001
Beginning dump of physical memory. Physical memory dump complete. Contact your system administrator or technical support group for further assistance.

This has happened twice just since I got the new computer. Do you think it has anything to do with my back-up files from Quicken?
Here is a copy of MY HIJACK log. Any imput would be greatly appreciated. Thanks everyone.

Logfile of HijackThis v1.99.1
Scan saved at 11:18:41 PM, on 1/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Pr... Read more

More replies
Answer Match 49.56%

Okay, I've got a few day old Dell 8400 with XP Home. I have deleted my cookies, temp saved passwords and usernames, and history in Windows Explorer. I use Firefox 1.0 now.Before this log I ran Ad-Aware SE with all the new updates and it detected 0 pieces of spyware. But my HJT log appears jacked up. Here it is:Logfile of HijackThis v1.99.0Scan saved at 8:35:58 PM, on 1/18/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Intel\Intel Application Accelerator\iaantmon.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exeC:\Program Files\Intel\Intel Application Accelerator\iaanotif.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\Logitech\iTouch\iTouch.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\Program Files\Windows AdControl\WinAdCtl.exeC:\Program Files\Logitech\MouseWare\system\em_exec.exeC:\Program Files\Windows AdControl\WinAdAlt.... Read more

A:Brand new computer from Dell and here's my HJT log!

It would be helpful if you updated your HJT to the most recent version, and then post a new log please. 'Hijack This!'.

13 more replies