Tech Problem Aggregator

HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

Q: HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

I am experiencing the following issue and hope that someone in the forum as an idea / suggestion. When I have the screen connected via via display port cable with the docking station and I have my laptop docked, I dont get any signal and the screen keeps black. This is independent of the Operating System - I used Windows 7, Windows 8. When my laptop is docked but I attach the display port cable directly to the laptop it works without any problem. I have also realized that with other displays 23'' or 24'' the setup with the docking station works without a problem. So it has to be a cominbination between UltraSlim Docking Station and ZR2740w screen. Any advise what else should be tried?











Solved!
View Solution.

A: HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

Update: After calling HP technical support I and being bounced among various clueless offshore tech support reps, I finally landed on the US-based workstation support department. Justin looked up the problem and identified it as a known issue and is replacing my monitor cable with one that HP says will work. Also, in the meantime there is a workaround that I had figured out. If you don't use the displayport port on the ultraslim docking station but pug the cable directly into the computer it works fine. There is some inconvienence associated with this as you have to plug it in every time you dock and unplug it every time you undock (and of course the cable always falls behind the desk while you are doing this), but it is okay as a solution while I am waiting for the new cable to arrive. Will update this post after it arrives and report whether it works.

10 more replies
Answer Match 111.6%

So i'm using a Folio 9470m at work on a 2013 Ultraslim Docking station with 2 Display Port connectors, but if i attach two screens to those it only displays them as one device and mirrors the image on both screens. Furthermore if i go into the screen and resolution settings, both identify as screen 1, but i can set 3840x1080 instead of 1920x1080 and at that moment the picture will span over both screens as one. The downside to this is that the login screen, windows i open for the first time, they're all gonne appear in the middle where the bezels are, it handles them as one bigger screen and not as 2 screens that extend each other. I need them to be detected as 2 seperate screens, and so far i have had no success. Has anyone experienced this or knows a solution? I really don't want to connect the second screen via VGA. Can the folio handle 2 display port connections on a dock? Is this maybe the cause?

A:Folio 9470m DUAL Display Port on HP 2013 Ultraslim Docking S...

As far as I know the  Folio 9470m doesnt support more then one external display.  I think you can verify this by having a look at the quickspec document for the model.

3 more replies
Answer Match 79.8%

We have around 530 of these in the company and we are having a repeated number returned to our Support team as the USB ports are failing. The error showing on the Laptops (all hp revolve 810's) is Unknown USB Device (Device Descriptor Request Failed). Its getting to the stage where it is costly to just replace them and we would love to know if anyone has a fix. Once one has failed it wont work on any of our laptops and all the 'usual' fixes are not working.

More replies
Answer Match 79.8%

Hello Everyone, I have alot of the HP UltraSlim Docking Stations, pre the 2013 version.  I was hoping to find a firmware upgrade for them.  Currently I can find is the 2013 display port update.  I need to have one for the older model of the docking station.  The problem is similar to the 2013 docking stations and when using dual monitors the displays don't function properly.  They turn off, flash etc.  Has anybody found or now if any updates are available for the older model. Thanks

More replies
Answer Match 79.8%

Does anyone know if there is any way (with a software or within the os ) to check the firmware version of the ultraslim docking station 2013?

More replies
Answer Match 79.8%

I got a new Elitebook along with the HP Ultraslim 2013 docking station. When I dock the notebook, none of the peripherals are recognized, including a VGA monitor, or USB mouse and keyboard. Only the Ethernet works. Even the power is not working. I have the Ultraslim powered, but it is not charging the battery. The docking station power button lights up after I dock the laptop. There is a power LED that is turned on near the power cord of the Ultraslim power port. I've tried to dock it, turn off the Ultraslim, then turn back on. No change. I've undocked - unplugged everything. Dock, then plug everything in and still no change. I'm not sure if there is some setup that has to be done for the dock, e.g. run the drivers, etc. Shouldn't this just be plug-And-Play? I have Windows 7 Professional on an Intel i7-5600U. Any help is appreciated.

More replies
Answer Match 78.9%

I have a new laptop HP EliteBook 850 G3 (running windows 10)  with an Ultraslim docking station. The problem that I have is the quality of the sound. With my previous computer (windows 8.1 same docking station), I fixed this error using the SP: sp65631.exe. However I have a problem now because I got an error in the system regarding IDT drivers... I tried to use several SP and nothing... please anyone knows how to fix this problem? Thank you

More replies
Answer Match 78.9%

i have HP ELITEBOOK 840 G2,  Windows 8.1, external speakers plugged into the docking station (HP UltraSlim Dock 2013) but music keeps playing in the internal speakers. Please advise. thanks

A:2013 ultraslim docking station no sound

Similar situation here - HP Elitebook 840 G2 with Windows 7 64bit Enterprise, external Speaker into the Docking station (HP 2013 UltraSlim Dock) and sound still comes from internal speakers. When I plug the 3,5mm Stereo Jack into the Notebooks own plug, the sound correctly changes to the external speakers and internal speakers are muted. Audio on docking station does not work. Thanks for any help!

3 more replies
Answer Match 78.9%

Hello I've got an HP Folio 9470m together with the HP Ultraslim Docking Station (D9Y32AA#UUZ) featuring 2 DisplayPort connectors and a VGA connector. I would like to connect two digital screens to the docking station in extended mode. First I have tried to connect two screens with two DP to DVI adapters which didn't work. The screens have only been able to be used in clone mode (showing same screen content) but not in extended desktop mode.Then I thought this might be an issue of DP->DVI converters as the dock might not support this. So I bought 2 DP cables and tried multiple combinations:- 2x DP/DVI converter cable- 1x DP, 1x DP/DVI converter cable- 2x DP native Unfortunately none of the combinations worked in extended mode. The screen setup always falls back to clone mode. Intel Graphics setup menu also just shows selection between one external screen and "Monitor" (which is the laptop built-in screen). It actually works in extended mode only if I use 1 DP port and the VGA port on the docking station. So I can work in extended screen mode like this. But in year 2014 it's simply ridiculous having to connect FullHD+ screens via analog VGA. So I would like to know how to use these 2 DP connectors on the UltraSlim docking station. Even more strange I found that using the DisplayPort connector in conjunction with one of the DP connectors of the dock while docked it works in extended mode. So the laptop is able to handle it. Just the dock seems not to ... Read more

A:2x DisplayPort on HP Ultraslim Docking Station not working i...

I can't seem to find the documentation I found on a forum but the intial batch of slim docking stations WILL NOT allow 2 dp at the same time.  It is due to the architecture of the of the laptop and the docking station.  In order for two dp at the same time, you  will need to buy the 2013 one.  (I will try to find the product number for you).  Their workaround was to use VGA and DP at the same time, which you have already figured out. Update: Looks like the page is not found, however, the title says it all. http://h30094.www3.hp.com/product.aspx?sku=10731964&pagemode=ca "Alert: Dual display limitations of 2013 HP UltraSlim Docking Station with HP EliteBook Folio 9470m N..." Update #2:  Found it attached.    Can't upload pdf files

























dual display alert_D9Y32AA_Page_2.jpg ?227 KB














dual display alert_D9Y32AA_Page_1.jpg ?325 KB

9 more replies
Answer Match 78.9%

These docking stations do not have the dvi port so we have to have dvi to display port adapters. We have a lots of these c2g cables that are dvi to DisplayPort but only about 20% of the time the cable gets detected by the laptop when it's docked. The other 80% of the time the laptop does not see the monitor when it's connected to the dock. But when the cable is connected to the laptop itself it works fine. So we know it's a problem with dock. I called hp and we updated to firmware 2.3 and updated the video drivers but nothing work. Apparently there is a known problem with this docking and the displayport. Now the HP premium support technician L2 is saying hp does not support third party cabling companies and you have to use on of their cables and if you have trouble with one the hp cables/ adapter they will then look into it.Has anyone else ran into this? If there is a known problem with the docking station where it's not allowing other cables to work and only their cables to work now is that allow? Does anyone know of a brand of adapter/cable that works. We have tried other cables and adapter and keep having the same problem.

More replies
Answer Match 78.9%

I have a new Folio 9470m running 64-bit Win7.  I am attaching it to a UltraSlim Docking Station The ethernet port on the Folio works fine and I am able to connect to the LAN in the office without issue. However, when I connect the same Ethernet cable to the docking station and then place the Folio on the docking station I am *not* able to get a connection.  The link lights on the docking station will not even blink. The docking station is connect to power and the lights are illuminated.  I also have an external monitor,  wireless mouse and a wireless headset connected to the docking station.  All of these work flawlessly. Any suggestions?  I am completely unable to find a driver for the folio that would be related to a docking station.











Solved!
View Solution.

A:Ethernet passthrough for UltraSlim Docking station will not ...

You may get a better answer in the enterprise support forums located here.

5 more replies
Answer Match 78%

I have an Ultraslim docking station for my Folio 9470m ultrabook, and while the network and monitor ports work just fine, the USB ports don't seem to be working. When I connect an external keyboard to any of the 3 ports, and an external harddrive to the one USB port with power supply, neither of them is recognized and functioning. Plugging them into the ultrabook directly works just fine - but that kinda defeats the purpose of having a docking station in the first place!What can I do to make my keyboard and external harddisk be recognized by the Ultraslim docking station??

A:Ultraslim docking station - USB ports apparently not working

marcscheuner Please install HP 2013 Ultraslim Docking Station DisplayPort Hub Firmware ftp://15.193.113.29/pub/softpaq/sp65001-65500/sp65034.exe After the update is complete, undock and re-dock the notebook to the docking station. This loads the new firmware and the completes the process. 

8 more replies
Answer Match 78%

Hello,Like many people I have problems with my HP 2013 ultraslim docking station and DisplayPort connection.I connect my laptop elitebook 1041 g1 with a DisplayPort to a iiyama ProLite B2783QSU monitor. When plugged into the laptop, everything works properly, display port 1.2 and 2560x1440.By cons, on the docking station no image is displayed on the monitor : black screen. Every attempt I hear the sound of connection / disconnection of a new material, the screen on and off without turning on any image. Whether Display port 1.1 or 1.2 on the monitor.Everything is updated :- Firmware dock station: 2.27.000 Rev.A (March 31, 2015) - I had to go the DP 1.1 Monitor to get there.- BIOS laptop 01.33 Rev.A (6 November 2015).- Intel drivers Rev.W 4139 (8 April 2015).I have 2 identical screens and would like to connect them to the station ...Do you have an idea ?  

A:Black screen - Ultraslim docking station with 1040 g1 - dis...

Is there any solution yet? I have a similar problem.

1 more replies
Answer Match 78%

Hi, I am planning to gift a docking station and two monitors to my husband so that he may set up a work from home for his HP Elitebook 840. I would be very grateful if someone can tell me whether the HP Ultraslim Docking station is compatible with the monitors I have chosen , the dell U2414H . its specs are 2 HDMI MHL connectors, 1 mini dp, 1 dp 1.2a, 1 dp out MST, 4 USB 3.0 downstream and 1 upstream.Could someone tell me whether I can set up two of these with the HP Ultraslim docking station , what the compatibility is and what additional cables or adapters I will need to make them compatible.Thanks a ton.

A:Connecting HP ultraslim docking station with 2 external moni...

Do you know which version of the HP Ultraslim Docking station  you have?    There were some specific changes in regards to the 2013 generation of the dock where the docking station has 2 x DisplayPorts instead of earlier versions that only had one DisplayPort and one VGA. If you have the later 2013 Generation docking station and have 2 x DisplayPorts,   those monitors should be fine.  And you'd of course need the two displayport cables to use with the monitors (monitors might come with them, but make very sure they do). The 2013 Model looks like this (2 Display ports to the right of the Network jack):http://ecx.images-amazon.com/images/I/61ZSGNoW0sL._SL1500_.jpg Whereas the older model looks like this (single DisplayPort, next to the Network jack):http://content.hwigroup.net/images/products_xl/172474/hp-ultraslim-docking-station.jpg If the monitors do not come with cables,  I highly recommend Monoprice.com as your source for those or ANY cabling.   The link below is for 3 foot long cables, but depending on the layout of his desk, you might want 6-10 foot cables.  Below link is an example:http://www.monoprice.com/product?p_id=13359   Brian 

1 more replies
Answer Match 78%

Have new Ultraslim Docking Station 2013 and two VGA-to-Displayport adapters for my two older monitors.  If I don't dock the laptop (Elitebook 745 G3) and plug either of the monitors into the VGA port (without the adapters) directly to the laptop, the monitors both work.  If I plug one of the monitors into the VGA port on the docking station and dock the laptop, the monitors will both work (one at a time since only one VGA port on docking station).  However, if I use either or both of the DisplayPort ports (using the VGA to Displayport adapters) on the docking station they don't work.  Anyone able to provide some guidance? 

More replies
Answer Match 78%

Hi, when I dock my HP notebook on my docking station (Hp Ultraslim Docking Station EURO) everything works except headphone and mic jacks.I tryed different headphones, same result.The lateral headphone jack directly on the notebook works fine.Also when I dock my pc internal speaker do not get muted.There is also no audio device listed for the docking station (probably this is the main problem). tahnks in advance 

More replies
Answer Match 78%

Hi, my problem is that connecting the headphone to the jack behind the docking station both headphones and PC speakers are audible. I tried a 840 g2 on my docking station, and it works fine. I tried my 840 g3 on another docking station and have the same issue. I think it may be a driver issue, but it is my work PC and i have no administrator privileges. Thank you.

More replies
Answer Match 78%

When trying to use a Displayport to VGA or a Displayport to DVI cable to connect from an HP 2013 Ultraslim Docking station to an external display, the display comes up with no signal and goes to sleep. Connecting with a VGA cable, it works fine. We were able to replicate this issue with multiple new, fresh out of the box docking stations. The issue happens on any monitors that we connect, even ones that work with other docks. It seems to be the Intel Displayport Topology is picking up the display and making it so that the displayport cannot be activated without connecting 3 monitors.  The older version of the Ultraslim Docking station that only had 1 displayport seems to work just fine, it's just the newer 2013 version that has 2 displayports that has this issue.  Does anyone know if there is any newer firmware or where I can disable/stop the Displayport Topology from picking up this one monitor and trying to make it 3 displays? If not, we're probably going to have to go back to USB adapters and those are no fun. Thanks,Andrew System info:HP Elitebook 840 G1, G2, and G3 (Issue has occured with all 3 models.)Windows 7 Enterprise x64HP 2013 Ultraslim Docking StationDock Firmware 2.30Updated Graphics, Chipset and USB drivers to latest version from HP's website.

More replies
Answer Match 107.94%

Hello, I have connected HP Compaq LA2405wg through VGA cable to HP 2013 UltraSlim Docking Station Rev V1.00 and there is no possibility to change display resolution to 1920x1200. Highest possibility is 1920x1080. The resolution works if I connect it directly to my notebook. What should be done?Some Docking station drivers/firmware? Thank you.

A:Docking station HP 2013 UltraSlim wrong display resolution

Hi , I am not sure it is which generation 745 model , But still you need to update the  HP Ultraslim Docking Station DisplayPort (DP) Hub Firmware Type:FirmwareVersion:2.30.000 Rev.A(18 Apr 2016)Operating System(s):Microsoft Windows 10 (64-bit) | View allFile name:sp75855.exe (2.0 MB) Link : http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7146325&swItemId=ob_165723_1&swEnvOid=419... Could you upate the firmare and check ! //Click on Kudos and Accept as Solution if my reply was helpful and answered your question//I am an HP employee!! 

1 more replies
Answer Match 107.94%

Hi,Wondering if it is possible to plug a set of standard iPhone earphones (that have an in-line mic) into an HP 2013 UltraSlim Docking Station. The hope is that the earphones will allow for both audio out from the laptop and microphone recording into the laptop. The iPhone earphones work perfectly this way when plugged into the laptop jack. When I plug the earphones into the line-out of the dock they work well (can listen to music), but the microhpone doesn't work when plugged into the line-in of the dock. My idea is to use something like this http://www.cablechick.com.au/cables/avencore-4-pole-trrs-to-35mm-stereo-mic-splitter-cable-female-to...or this https://www.pccasegear.com/products/32027/audio-splitter-cable-female-3-5mm-to-2-x-male-3-5mm but my concerns are this http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=1849381&docId=emr_na-c04352894&docLocale... Does anyone have any advice?

More replies
Answer Match 85.68%

Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated

A:BSOD When Using VPN on HP Folio 9470M

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

ITEMVALUEName [00000016] GFI Software Firewall NDIS IM Filter MiniportAdapter Type Ethernet 802.3Product Type GFI Software Firewall NDIS IM Filter MiniportPNP Device ID ROOT\SB_SBFWIMCLMP\0000Driver c:\windows\system32\drivers\sbfwim.sys (5.2.51.0, 117.78 KB (120,608 bytes), 15/08/2013 10:37 AM)
And it is the driver that is failing here.

Code:
fffff880`0358c670 fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
SBFWIM+0x1a110
And not alone, but with other components too.

Code:
fffff880`0358c408 fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
SbFw+0x11dd3
I would suggest you to uninstall GFI Software Firewall.

Let us know the results.

2 more replies
Answer Match 85.68%

HiNot sure if my post was noticed as posted over weekend and got no reply so I'm trying again.Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

More replies
Answer Match 85.68%

Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

More replies
Answer Match 84.84%

I just recently purchased a Samsung 500GB SSD and I want to add this drive to my existing storage on my HP EliteBook Folio 9470m. The laptop currently has 256GB of SSD stock on it and I'd like to add an additional 500GB. I see that there is a connection that I'm missing. Anyone have the exact part that would service this connection?  Or try this link if pics don't show up  Pictures of what I'm referring to on my notebook  Thank you all!!  

More replies
Answer Match 84.84%

HI, I have an EliteBook Folio 9470m running WIN 8.1 Ent 64-bit. I have an issue with the Touchpad not working. I have installed the latest driver (sp66111) from HP Support and as a result only the PointStick and associated buttons work and not the Touchpad. Has anyone experienced this and if so what is the fix please? Incidentally, the Touchpad was working at one stage on this OS and ceased to work afterwards. I have re-stalled the OS from scratch withpout success either. Thanks in advance, Vik

A:Folio 9470m Touchpad Not Working

The touchpad might be turned off.Double tap on left top corner of the touchpad to activate/deactivate the pad.Also goto Control Panel>Mouse>Device Settings> Click on the touchpad/Luxpad>Click settings and check the settings.If this dosnt resolve then reinstall drivers from hp.com or from Recovery Manager.Using Recovery Manager to Restore Software and Drivers:http://support.hp.com/us-en/document/c03430118

5 more replies
Answer Match 84.84%

We have 2 x Folio 9470m notebook. 1st has 8GB of memory with the upgraded ram using https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT451S6AFR8A&rk=20&rc=module  The 2nd only has 4Gb of memory and want to upgrade - I found this other memory cheaper - https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT351S6CFR8C&rk=20&rc=module  My understanding is the main difference is the what I already have is the Low Power (1.35V vs 1.5V). Does anyone know if Folio 9470m will work with this 1.5V version of the memory? Thanks for your help.

A:PC3 vs PC3L memory for Folio 9470m

From the Service Manual: Two customer-accessible/upgradable memory module slots DDR3 PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: ? 16384-MB (8192-MB×2) ? 8192-MB (8192-MB×1 or 4096×2) The specified memory is 1.5 volt. DDR3L will run at either 1.35 or 1.5 volt but I generally avoid mixing voltages. That is why the DDR3L is working for you and I assume you have 2 of the same in the laptop with 8 gigs.  Can you figure out what is in the 4 gig machine now? I would not mix voltages or density...i.e would not have one module with 8 black blocks and one with 4. Try to match the existing 4 gig module is what I am saying...not the exact brand of memory but the characteristics of it. 

1 more replies
Answer Match 84.84%

What's the Max SSD I can upgrade go on HP Elitebook folio 9470m . i7 -3667u, 8gb ram ?

A:Max ssd upgrade for HP Elitebook folio 9470m ?

256Gb is the tested capacity.I would expect it to work with greater capacity though.here are the quickspecs:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04111459.pdf 

1 more replies
Answer Match 84.84%

hi can someone help me please with bios password for my folio 9470m i cant remember it plzz someone help me 

A:Hp folio 9470m Bios Pass

Hi @ARtan-Krasniqi? Welcome to the HP Support forum. Thank you for posting ! Folio is a lovely business class notebook. Most business class notebooks (including yours, Elitebook and Probook, etc...) have better security than consumer class computers. You will have to contact HP Support for business for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html  HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password.  Hope this helps. Let me know if you face any issues.

1 more replies
Answer Match 84%

Hi Team, I need Need SC.BIN file for HP EliteBook Folio 9470m Ultrabook. My Product Number is: D4R81UC#ACJ Kindly help me. Thanks,Abhiram

More replies
Answer Match 84%

I am the owner of a used Elitebook Folio 9470m laptop that I procured from my friend. It is very lightweight laptop, and I really love it.Unfortunately, the laptop came with admin password on the BIOS. I already contacted him, and he has no idea what it is. This was his father laptop, and he also has no idea about it. So, I'm left here with this laptop, but no way to tinker around with the BIOS. Obviously this isn't good!All sources lead me to this area where can I contact HP support to try to solve my problem.  I opened up two cases.  First one, case ID 4779632926 and did not get response. Second, 4779725521 and this is response i got. " I  really apologize for the inconvenience, unfortunately we will not be able to support this case."  I tried to reply to this case with subject <4779725521> and then I received message that case is closed. We are sorry, but we were unable to process your request.

The Case with ID "4779725521" is closed or does not exist and cannot be updated. PLS if there is any chance to solve this, let me know.  I can provide any information you need. Thank you.

More replies
Answer Match 84%

Hi, after updating my HP Elitebook Folio 9470m to Windows 10 Pro 64, I am no longer able to shot down the PC.Every time I am trying to do a shot down, the windows screen turns into black for a few seconds and than reappears.I already did install the BIOS update version F.62 REV: A PASS: 1, as someone on the net said a BIOS update would help.Unfortunately this was not a solution. Thanks for your help

More replies
Answer Match 84%

I bought this second hand HP Folio 9470m Elitebook and I am stuck at the BIOS password. I cant install an operating system on it as the secure boot is on and to disable it i need to entyer BIOS. Please help. I havent tried the password as i dont want it to be locked. I can provide the seriel number if required. Thanks heaapsss in advance.

More replies
Answer Match 84%

Hi, Appreciate if you can propose workable WWAN Card module that can operate and have the 4G/LTE functional in Malaysia. I'm using the HP EliteBook Folio 9470m with Windows 10 Professional (64-bit) installed on-board. I hv surf through and the only recommended WWAN Card is HP hs2350 HSPA+ Mobile Broadband Module which limited to 3G coverage. Is HP lt2522 LTE/EV-DO Mobile Broadband Module- U.S. only* (no Win 8 support), workable in Malaysia i.e,  Kuala Lumpur?  Rgds,Firdaus

More replies
Answer Match 84%

Hi, I work in tech support for a company and one of our enterprise laptops mysteriously has lost its "tattooed" information.  The user who had this laptop left the company and when we went to wipe it we discovered this issue.  Upon starting the machine the HP splash screen has in red text on the top left of the screen "Manufactoring Program Mode set 1 of 10" after the splash screen a "Product Information not Valid" screen appears.  It reads: Product Information not validThe following product information programmed into the system board is missing or invalidSYSTEM BOARD (00A)Product Name Product Serial NumberProduct SKUProduct FamilySystem Board CT NumberENTER - Continue Startup For more information, please visit: www.hp.com/go/techcenter/startup I know that there is an HP utility tool to "tattoo" this information back onto the machine.  As an enterprise that uses 95% HP equipment (our monitors, mouse, keyboards are the only non-HP equipment) I think that the tech support deserves these types of tools to troubleshoot issues.  Sure the machine boots normally if you hit enter, but it's alarming/scandalous to be presented with that product information not valid screen when powering on a machine.  Bonus points to whoever can provide some reasoning as to how this occurred.

More replies
Answer Match 84%

Hi all,  I have a quick question. Recently I bought HP Folio 9470m from my friend. It came with HP original charger 18.5V | 3.5A 65W but when I looked under the battery on my laptop it says 19.5V | 2.31A  I google about replacement charger fo Folio 9470m and there is allot of it with 18.5V | 3.5A 65W.  My question is, how can I be sure tahat this is the right charger? If it is not, can this diference in Voltage damage my laptop?  













Solved!

View Solution.

A:Right charger voltage and amperage for HP Folio 9470m

MaxLAB wrote:Hello banhien, thank You for Your fast reply. Product number is: D3Q03AWHi, Thanks. I can see part # from your photo. It is not a right part, no idea what is it:               http://partsurfer.hp.com/Search.aspx?SearchText=608425-002 but this one            http://partsurfer.hp.com/Search.aspx?SearchText=609939-001 is used for more than 200 products and I can't find yours on the list. Regards.

5 more replies
Answer Match 84%

I cant Update My Hp Foilio 9470m Bios Driver he ask me to enter the password i try my adminitrator password but its not working my biomatric sensor not working for troubleshooting biomatric sensor i need to update my bios driver but i cant do this without password  is any one there who help me plzz.....

A:Hp Folio 9470m Bios Password Missing

@Us123 For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

1 more replies
Answer Match 82.74%

hi everyone, i have a trouble with my laptop HP folio 9470m win 7 Pro 64 bit. that's about error BSOD of my laptop . Please help me, thanks so much

Attachment 341519

A:BSOD error Ntoskrnl.exe win 7 Pro 64 bit laptop HP folio 9470m

Please continue on your previous thread.

http://www.sevenforums.com/bsod-help...exe-87f7e.html

1 more replies
Answer Match 82.74%

card reader in hp folio 947m not work in windows 10 

A:Folio 9470m card reader issue in windows 10

@zubair044? Try installing this. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166654_1&swEnvOid=419... REO

3 more replies
Answer Match 82.74%

when I connect the laptop to the power network 220V or the battery laptop switches on itself (without push the power button).How Fix it?

More replies
Answer Match 82.74%

Anyone with a clue on how to solve this problem

A:hp notebook folio 9470m product information not valid

Can you take a picture of message?




I am an HP employee.

1 more replies
Answer Match 82.74%

Gurus, Will someone help me in getting the Bios Administrator Password for my HP EliteBook Folio 9740 with SN: CNU313CK1B Appreciate your help Regards,TR 

A:Bios Administrator Password for HP EliteBook Folio 9470m

Hello Tejas, We would need the screenshot of F1 screen. To generate smc.bin file. best is contact HP chat support or phone support and send the f1 screenshot, they will generate in 10mins and provide it to u.




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

1 more replies
Answer Match 82.74%

Hi everyone, I have a trouble with my laptop HP folio 9470m win 7 pro 64bit . Please help me , thanks so much
 

A:Ntoskrnl.exe cause BSOD laptop HP folio 9470m win 7 pro 64bit

Try testing the hard drive and the memory. To test the hard drive go to Computer and right-click on the C drive, select Properties, tools, check now. Set a disk check on the next start up. Let the check finish. To test the memory go here:
http://www.memtest.org/
Download version 5.01 and burn it to a CD or DVD. Boot the laptop with this disk and run Memtest86 for at least 7 passes. No errors are allowed...
 

1 more replies
Answer Match 82.74%

Anyone with a clue on how to solve this problem

More replies
Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

More replies
Answer Match 81.9%

Hey I cant install driver of bluetooth and mobile broad band for my HP folio 9470m in windows 10 64 bit OS plz help me out i try windows 8.1 drivers but they did not work.

More replies
Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

More replies
Answer Match 80.64%

Hi!
I have a Latitude E7740 that runs Ubuntu Xenial (16.04). I dock it to a "Dell EURO2 Advanced E-port II" docking station. 
If I boot it in the docking station, everything works fine, and I find all my two DVI-connected monitors. 
However, if I undock, then put it into the dock again while running, it fails to enable the screens. I'm using a script called autorandr for switching between display modes - it uses xrandr. It tries to run:
xrandr --output DP1-1 --gamma 1.0:1.0:1.0 --mode 1920x1200 --panning 0x0 --pos 0x0 --rate 59.95 --reflect normal --rotate normal --output DP1-2 --gamma 1.0:1.0:1.0 --mode 1920x1200 --panning 0x0 --pos 1920x0 --rate 59.95 --reflect normal --rotate normal
But the X server responds with:
X Error of failed request: BadMatch (invalid parameter attributes)  Major opcode of failed request: 140 (RANDR)  Minor opcode of failed request: 21 (RRSetCrtcConfig)  Serial number of failed request: 48  Current serial number in output stream: 48
Running this exact command after booting in the dock is doing the right thing, but after undocking then docking, it doesn't work.
Any ideas here? I have updated to the latest BIOS version.
Problem also reported in launchpad with lot's of debug info, here:
bugs.launchpad.net/.../1585884
Autorandr script is here: github.com/.../

More replies
Answer Match 78.12%

Hi everyone, My company is using HP Elitebook 840 G1.I want to connect the HP 2013 Ultraslim Docking station with my HP Elitebook 840 G1 to have 2 external monitor. However, using the VGA port and Display port from the docking station, I can only managed to get the VGA port to work. I tried using display port converter to DVI, does not work too. When I am using the laptop's VGA port and Display port, both screen are able to display with no issue. Is there any solution for me to get both the screen to work when I am using the docking station? Because if by connecting to the laptop itself, whenever I have a meeting I will need to disconnect all the cables and replug when I am back on my desk. This is redundant. Lastly, if i use a VGA splitter on the docking station, will it work? Your reply is greatly appreciated.

More replies
Answer Match 77.28%

I purchased 2 HP 22er monitors along with an HP UltraSlim Docking Station. Much to my suprise (not understanding the ports like I should) the docking station only has 1 VGA port. I also purchased 2 HDMI cables prior to receiving all three items thinking this is how I would connect the two monitors to the dock but the dock doesn't have HDMI ports. So now I am all confused on how I connect the two monitors to the docking station? Any assistance would be appreciated. The second thing I was wondering is for the 2 HP 22er monitors is there a dual monitor stand that will work with these? I see that they do not have the configuration on the back to screw into any of the stands for sale. I feel like I made the worst choice in monitors get the set up I want.

More replies
Answer Match 77.28%

I purchased 2 HP 22er monitors along with an HP UltraSlim Docking Station. Much to my suprise (not understanding the ports like I should) the docking station only has 1 VGA port. I also purchased 2 HDMI cables prior to receiving all three items thinking this is how I would connect the two monitors to the dock but the dock doesn't have HDMI ports. So now I am all confused on how I connect the two monitors to the docking station? Any assistance would be appreciated. The second thing I was wondering is for the 2 HP 22er monitors is there a dual monitor stand that will work with these? I see that they do not have the configuration on the back to screw into any of the stands for sale. I feel like I made the worst choice in monitors get the set up I want.

More replies
Answer Match 77.28%

Hello, I experience problems with my HP Elitebook 850G3 running Ubuntu 16.04 LTS with the HP 2013 docking and 2 HP monitors E241i connected on the docking . -> After a while, the screen freezes. A reboot out of the docking is required. I updated:- the bios to V1.05- Ubuntu from 14 to last 16.04 LTS- kernel from 4.4.0 to 4.4.9- the docking firmware to 2.15.000(7 Jan 2014) I also try this post http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/External-Dual-Monitors-and-Lapt... Note:1/ This PC is a dual boot (Windows 10 and Ubuntu). On window 10 it is running fine.2/ I got another PC Elite book 850 G2 under Ubuntu 16.04 LTS. With the same docking and the same monitors, there is no problem Thanks for your help

More replies
Answer Match 76.44%

Hi all,I have a big issue on using Google Hangouts when my Notebook is docked. As soon as I try to connect to a Hangouts meeting the PC goes in blue screen. Everything works well when I'm not using the docking station. Docked configuration: Elitebook 1040G3 (v1a85ea#abz)HP UltraSlim Docking Station (D9Y32AA)DVI CableFull HD Samsung MonitorDrivers and firmwares updated to the latest version. Tried also to update the docking firmware to 2.28.000 Rev.A (sp74203) with no changes. 2.30.000 Rev.A(18 apr 2016) could be used for my model too even if not listed? Any help would be appreciated. Regards 

More replies
Answer Match 76.44%

My company just provided us with new 840 notebooks and the ultraslim docking station.  I have two monitors that hook up to the dock:  one via VGA that works fine and the other via a DisplayPort cable which has problems with refreshing the screen contents.  Here are my troubleshooting steps: 1)  I have updated ALL drivers including the ADT display, Intel Graphics and the Ultraslim docking station to the drivers recommended on the HP site for the 840 notebook.  This did not resolve the issue. 2)  I then undocked the machine and hooked up both monitors to the ports on the notebook and both monitors work fine.  This eliminates driver issues and also issues with the graphics card on the notebook.3)  I redocked the notebook and hooked up only the VGA cable to the docking station leaving the DisplayPort cable hooked up to the notebook and both monitors work fine.  This eliminates issues with the DVI cable.4)  I switched out the DisplayPort cable and used a VGA cable on the same monitor and the monitor works fine.  This eliminates issues with the monitor. Given the above, this is obviously a problem with the DisplayPort ports on the docking station and/or the firmware on the docking station.  Since I've updated the firmware for the docking station (currently set at version 2.24 from 10/30/2014), I'm not sure what else to try.  I can't update the BIOS on the notebook because it is locked down by ... Read more

A:Dual Monitor Problem - Elitebook 840 and Ultraslim docking s...

I am having the exact same issue. Has anyone found a resolution yet?

2 more replies
Answer Match 69.3%

File Transfer - Help Wanted

It will be from the old computer running Windows XP to a new computer running Windows 7.

The old computer has files which I have accumulated over a number of years, it is a mixture of those used rarely, used frequently and junk.

The chances are some of the files will never be used again, but they just might be wanted at some future date. I am therefore reluctant to scrap anything. Neither do I want to put a lot of possibly unnecessary files on the new computer.

I need to be able to search the old hard drive and recover a file if it is wanted.

The old computer is about 9 years old and is slow and may not be worth upgrading.

I now have two computers and one monitor and I am not sure what would be the best route.

I have not used a Docking Station before but thought this could be a possibility, on Amazon I found:

DUAL 2.5"/3.5" IDE SATA HDD HARD DRIVE DOCK DOCKING STATION IDE SATA eSATA USB ALL IN 1
By DX-MALL

Any ideas would be a big help. Thanks.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz, x86 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 3070 Mb
Graphics Card: NVIDIA GeForce 6200 LE, 512 Mb
Hard Drives: C: Total - 232048 MB, Free - 150174 MB; D: Total - 6404 MB, Free - 1505 MB;
Motherboard: ASUSTek Computer INC., Basswood
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
&n... Read more

A:Docking Station

7 more replies
Answer Match 69.3%

I put my (new) Elitebook 8460p into a (new) HP 90W Docking Station. The docking station does not have a lock. I turned the laptop off but it won't eject from the docking station. The eject button only goes down about 1/8". Does anyone know of a way to release the laptop when the docking station eject button does not work?

A:docking station

I too am having the same issue.  Is there a solution to this?  I'm ready to yank the laptop out of the docking station...

5 more replies
Answer Match 69.3%

Any one please advise the right model of docking station with product id and serial number for HP ZBook Studio G3 Mobile Workstation regardsSankar

More replies
Answer Match 69.3%

HI there - I currently use a HP 840G1 model laptop at my workpace, with a Hp 2013 Ultraslim docking station. I have a docking station at home and work, and would like to find a laptop for personal use that can also be docked on this docking station - can anyone tell me what laptops I should be looking at? Thanks Anna

More replies
Answer Match 69.3%

Hello Everyone,
I could use a little help solving this problem. I purchased a removable hard drive that I patitioned to save my master hard drive image with Norton Ghost. Well I now have the image on what I will call the G: drive and removed the IDE ribbon from the master hard drive and pluged into the removable hard drive hoping it would boot and this would be all over but when I boot I get a message NTLDR is missing. Am I missing something here?
Any help would be greatly appreciated.

Thanks in advance,
Chip
 

A:Docking Station

I had posted a question about a docking station and posted to XP/2000 forum.............wrong forum sorry.
please accept my apology,
Chip
 

1 more replies
Answer Match 69.3%

Best docking station doe model 15-g071nr

More replies
Answer Match 69.3%

I'm looking for a CD player / docking station - all in one. Tired of having all these gadgets. Does anyone make such a thing?
 

A:Docking station + CD all in one

Hi and welcome to TSG?

Are you talking about a docking station for an iPhone/iPod or some other brand and model of device?

FWiW, here is a link to an Clock Radio/CD Player Dock for iPod/iPhone:

http://www.amazon.com/Sharper-Image-EC-B160-Player-iPhone/dp/B00303G9MM
 

3 more replies
Answer Match 69.3%

Gibt es eine Dockigstation zu diesem Modell wenn ja welches modell 

A:docking station

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: ??????????
Korean: HP ??????
Thank you for your understanding

1 more replies
Answer Match 69.3%

I purchased a refurb'd IBM THINKPAD 570. It has the docking station. I have never worked with a laptop before and do not know anything about them. My question is: If I am not using the CD/DVD, or floppy, what, if any, are the advantages to keeping it docked? If I play music in the Windows Media Player, does the docking station improve the sound quality?
 

A:Docking Station

...the docking station is just there so you don't have to screw around with cables every time you get into work. They don't improve anything except time management.
 

1 more replies
Answer Match 69.3%

1. Can I get any docking station inplace of my damaged pro x2 410 keyboard?2. Apart from pro x2 410 keyboard is the any other keyboard I can use?

More replies
Answer Match 69.3%
Answer Match 69.3%

Is there a docking station compatible with the 450 G2 that anyone is aware of?

A:450 g2 Docking Station

Hi, It does not have docking port therfore any USB port replicator will do. There are many USB 3.0 port replicators around, depending on how do you want to use the dock, the following one would be more suitable for your machine:               http://www8.hp.com/us/en/products/oas/product-detail.html?oid=5278439 Regards.  

1 more replies
Answer Match 69.3%

HD Docking station

Hi,

I bought an external HD recently & transferred from my PC's HD a 50GB backup file but, when I tried to see the stored file it did not work & had to return it.

I would like some advise on the item below, if anyone is using it.

If I put a HD in it can I transfer files from my PC to it?

Generic USB2.0&E-SATA To 2.5"/3.5" SATA Multi-Function HDD Docking Station All In One Card Reader
 

A:HD Docking station

Yes.
 

1 more replies
Answer Match 69.3%

I'm looking for a relatively inexpensive docking station for my dell 1420 laptop and didn't have a clue where to start. Well, I did start looking but everything I found was well over $100 dollars so I chose to ask the forums where everyone knows about computers.

I want it to be able to hook me into my 17in lcd, printer, mouse, keyboard, ethernet (internet), and power.

Thanks! I look forward to your suggestions.

A:Looking for Docking Station

Can anyone even point me in a direction?

2 more replies
Answer Match 69.3%

Using a T430 and trying to get 2 monitors to work. I can get them to mirror but not able to extend my desktop to both.Was wondering if a docking station woud do the trick . Plus im running Redhat open client so not sure if there are any copatibilty dependancies. Please suggest

More replies
Answer Match 69.3%

Hi, Any one can please advise the suitable model of Docking station for HP ZBook Studio G3 Mobile Workstation.And I have docking station with sl no- CNU302Z0V6 , PRODUCT ID- A7E32UT#ABA  . Can I use the same docking station for the  HP ZBook Studio G3 Mobile Workstation ? if not please clarify the reason for that . Urgent  reply shall be highly appreciated. regardsSankar

More replies
Answer Match 69.3%

I have a Dell D620. When i connect to my docking station. I can not access my my wireless, air card or lan connection.

A:Docking Station

I have plenty of these docks in my company, and have had a few god bad. That would explain the LAN net working, but your wireless and air card shouldn't be affected in any way. Are you saying that if you are connected to your network by wireless, and you dock your laptop...then connection drops and the card disables?

3 more replies
Answer Match 69.3%

Hello,Customer of mine has a  Yoga Laptop (ThinkPad) - Machine Type 20C0, Model 20C0S19900, do you make docking stations for that laptop?  If so do any of the docking stations have Dual DVI ports? Thanks,Joe 

More replies
Answer Match 69.3%
Answer Match 69.3%

Hello Does anyone know which docking station is compatable for a G50-80? Thanks Jill

More replies
Answer Match 69.3%

Hi does anyone know of a usb 3.0 docking station for 3.5" and 2.5" sata drives that runs off the usb power? ie no power supply thanks.

A:usb 3.0 docking station

I would think that 3.5" drives would require more power than USB could provide. I don't recall seeing many of those. 2.5" laptop drives should be okay with just USB power.

3 more replies
Answer Match 69.3%

I am buying  HP ZBook Studio G3 Mobile Workstation.  I already have HP 230W Advanced Docking Station. will it work with this laptop.

More replies
Answer Match 68.46%

 just purchased an elitebook  and all seemed fine until I put it in an HP ultraslim dock 2013 station and I cannot get the screens to  come up. The computer starts initially showing the Windows startup on the screen and then  screens fade to black. I have tried pressing thef fn key along with the F4  key that doesn't seem to help. I have used the same docking station with another computer and it works fine which leads me to believe the docking station is not the issue. Would appreciate anybody's insight if they experienced a similar problem and would more than welcome any suggestion relative to a solution. Thanks

A:docking station issue

Did you verify that docking station works for that laptop? Just because it fits doesn't mean it will work.

1 more replies
Answer Match 68.46%

The notebook itself and the power cord work fine.  The base/keyboard was subject to water damage and stopped working.  Is there an option to purchase a new base for this?  If so... where?  

A:where do I purchase a new docking station

Hi, I don't know where you are therefore all I can do : please look at the following manual, page 19:                http://h10032.www1.hp.com/ctg/Manual/c03581901.pdf (a) Select the right one,(b) Contact HP store(s) in your country to order one or use part number to order elsewhere. Regards.

1 more replies
Answer Match 68.46%

Hi,
I just installed Windows XP Pro on a laptop here at work that we just bought. Everything went smooth execpt when I plug the network cable directly into the laptop I can not go on the internet, it goes to the classic "This Page Cannot Be Displayed" page. When I plug the network cable into the docking staion and then put the computer on the docking station it goes on the internet with no problems. Let me also say that when the network cable is plugged directly into the laptop it can goes anywhere on the network fine. I've even pinged computers in our New York City location with no problems. Lastly I took the computer home last night and pluged it directly into my DSL router and it when on line with no problems. I'm puzzled please help?
 

A:No Internet Unless I'm on the Docking Station?

http://winhlp.com/wxnet.htm
 

1 more replies
Answer Match 68.46%

Hello all. Please help! I have a Dell inspiron 700m running WinXP connected to a Belkin F5U216 docking port, VGA pass through to a full size monitor, full size USB keyboard. The serial and parallel ports on the docking station do not work. If I go to device manager there is an error , failed to load, whatever you call it next to USB-serial controller. I don't know if it has anything to do with the docking station but I tried re-installing the driver for it to no avail. The Belkin tech support people haven't been of any help. Does anyone have any ideas about this. Much appreciated.

Regards,
Andy
 

More replies
Answer Match 68.46%

Running a new HP EliteBook Folio 1040 G3 with Windows 10 64bit. I do not get any audio when connecting external spealers to the dock. If i connect directly into the jack on the laptop the external play audio fine. I have uninstalled and reinstalled the drivers numerous times.

More replies
Answer Match 68.46%

My desktop speakers worked plugged into the Dell docking station using VISTA. Now, unless it's a total coincidence, when I installed Windows 7, the sound only comes through the laptop speakers --- unless I plug them directly into the laptop, then they work.

Dell Latitude D830 with Dell Doc that came with it.

Any known issues or ideas???

Thanks

Tim

A:Docking station no sound

Probably just needs the correct driver installed for the dock.

4 more replies
Answer Match 68.46%

I have been having issues when I dock my Latitude D630 into the port replicator. The issue is that sometimes the external monitor is not detected and therefore, doesn't display my screen. I tried using the fn + F8 to extend it but in the display properties, the monitor isn't even recognized as being there. I was initially having intermittent issues with keyboard and mouse so I swapped docking stations and now this came up. 

Any suggestions what I can look at? Could it be something to do with the hardware profile?

Thanks

A:Docking station issues

I don't know if you ever got an answer, but three years later the same problem,I have two monitors attached to the docking station, I disconnect the laptop.  Come bck and attach the laptop and it does not detect the monitors.  Using Windows 10.

1 more replies
Answer Match 68.46%

I am trying to find some info on a ThinkPad docking station - 02K8660 Type 2631. IBM only lists the 02K8662. I have a T23 and an X22 and am afraid to dock and boot for fear of frying one or both. Any ideas where I might find documentation on it, and what model ThinkPads it's compatable with?

Thanks.
 

More replies
Answer Match 68.46%

I'm desperately looking for a dock for my new Spectre, since it only provides USB-C. I've researched and learnt that the Spectre is not compatible with generic USB-C chargers, and only charges on HP USB-C chargers. Is there a compatible dock from HP in the works, or is there a third party one?

More replies
Answer Match 68.46%

Hey everybody

I am wanting to get a good Laptop Docking Station that I can have at the house to easily plug my laptop in when I get home, so I can use it on my Vizio TV

I've been checking around, but can't find one with a good rating from CNET, and just wondering if anyone had any ideas.

My laptop is a Dell Inspiron 9300. Thanks
 

A:Looking a Laptop Docking Station

bump
 

1 more replies
Answer Match 68.46%

Hi,got X220 and it's docking station P/N: 0B67692 with DVD burn.my problem is that the lan only support 10/100mb looking for docking for X220 support 1Giga lan port. Thanks...

More replies
Answer Match 68.46%

When I plug my laptop into my docking station before I've booted the laptop will lock up. If I wait until it's booted it works fine. I'm using VGA and HDMI cables to the 2 monitors but playing around with configurations of the monitors doesn't seem to matter.  It did work at one time but perhaps an update broke it. I've run the HP support tool to make sure I have the latest updates. Any ideas?

More replies
Answer Match 68.46%

I have a brand new E7250 Laptop and my wireless connection works great when out of the docking station but fails when I dock.  Any thought?

More replies
Answer Match 68.46%

Searched site for info on HD docking station. No threads answered my questions.

Even though I received some wonderful help from some of you recently, I couldn't get rid of a virus on an older computer. I've decided to buy an HD docking station and hopefully transfer some of my needed and wanted files to another HD. This HD is brand new with nothing on it. Will I be able to transfer files to it if it doesn't have an operating system?

I'm definitely not going to do a mass transfer, I'll pick and chose .jpgs, videos and documents. No .exe programs what-so-ever.

Will this way be safe to keep the pesky virus on the old PC? Once I have everything I want off the old PC, I'll give it a complete restore with the original Windows.

I'd appreciate any help.

Thank you
Tony

A:Need info on HD docking station

Hello Tony

Do you remember the name of the virus and where it was...

What is or was the name of the Anti-virus on the computer that has the virus.

Do you have malwarebytes if not I would download it on the old system and run a full scan as it can pick up and delete virus's that others miss, here is the link and chose the free version..
Malwarebytes : Free anti-malware, anti-virus and spyware removal download
Try and get rid of the virus this way and then transfer the items you want...

12 more replies
Answer Match 68.46%

Since it has become clear that I cannot trust the sales people at Dell, I will see if someone on this forum can recommend a docking station or port replicator that will work with the Inspiron 1525, XP Pro, SP3. The Dell folks had me order a Kensington SD 200V, with option for dual monitor. After hours of trying to make it work, the folks at Kensington told me that it is not compatible with XP SP3.

I would love it if I could find a docking station like my old IBM Thinkpad, where even the power for the laptop was taken care of at the docking station. Guess that's not possible with a Dell.

I do want to use an external monitor, speakers.

Any suggestions, even for somewhere else to search?

Thanks,
Barbara
 

A:Recommendation for Docking Station?

I am not seeing anything like that for your model.
With all the connections that are shown for your model
at the dell website,it's probably not needed.
You have connections to hook up an external monitor,
or even an HDTV by vga or HDMI.
I imagine you could connect speakers to one of the headphone
jacks,but might want to use a USB sound card instead to
keep the wires out of the way.
Sorry I couldn't find exactly what you were looking for.
 

3 more replies
Answer Match 68.46%

I need a docking station for my HP probook 6450b (90 W). What's the model of docking station for me?The user guide I downloaded doesn't say anything about this.Thank you. Andrea

A:docking station hp 6450b

Dear Customer, Below is the details:Product Number : VB041AA     Description : HP 90W DOCKING STATIONSpare Part-688169-001   You can order the part from HP parts store using the link below. Or purchase the part from any computer store. Link: http://hp.care/2eyb3Bh or http://www8.hp.com/us/en/contact-hp/ww-how-to-buy.html   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

1 more replies