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After factory reset my genuine Windows 7 now not genuine

Q: After factory reset my genuine Windows 7 now not genuine

I have Dell Inspiron 14z 5423 with Windows Home Premium 64 bit preloaded. Yesterday I reset my laptop with factory restore . But after that my OS became not genuine and showing message on the right bottom corner "Windows 7 Build 7601 This copy of Windows is not genuine". The product key which mentioned under my laptop not clear to read. so please help me how to get my product key and activate my OS with genuine key

A: After factory reset my genuine Windows 7 now not genuine

Hi.
Thank you for writing to us!
Kindly follow the steps below :
1.           In the search box of start menu type SLUI 04
2.           Enter SLUI 04 in the search box, and then tap or click SLUI 04.
3.           Follow the instructions on the screen.
Kindly private message the service tag and let us know if the issue is resolved.
Thanks
Robin

3 more replies
Answer Match 78%

My Acer Desktop PC says that the Windows 7 installed is not genuine, the message saying it is not genuine often pops up and also shows a black screen.

I have wanted to install to Windows 10 for a week now but I need to know if maybe factory resetting my PC to a new PC, would that restore my Windows 7 non-genuine to genuine or would I need to buy a fully licensed Windows 7 and then hopefully upgrade to Windows 10?

Any suggestions or help would be fully appreciated thanks in advance!

A:Installing Windows 10 from Windows 7 non-genuine, PC factory reset ok?

Follow the advice in the sticky at the top of this forum,.
and post the requested files

Note you should have a sticker on the side of your tower with a validation code on it

Roy

1 more replies
Answer Match 93.66%

I'm sure this has been covered somewhere else, but I've been looking for some time now and thought it would easier to post my own.
 
Let's start from the beginning... I somehow managed to get a trojan virus on my computer (and no... it wasn't like that). My computer seemed to also have issues running smoothly like it previously did. Mostly at night though. (I may need a new video card). I then decided I was just going to restore my computer to factory settings. So I did just that, I ran all the updates and then downloaded my game which I left downloading all night. This morning I turned on my monitor to play my game but my windows said it wasn't genuine. That I needed to buy a new copy.. at $110.. uhm no thanks considering mine is genuine! I googled a little, trying to see if this happened to other people. I ended up calling microsoft support, she tried re-activating my windows product key but still said it was invalid. She said contact Gateway, or from the store I got my computer from.  The large chain company I purchased it from was closed down about a month ago, and my serial numbers for my computer aren't working on gateways website in order for me to get help. 
 
I'm really not sure if there's anything else I can do.. or if I should just buy a new copy of windows and be done with it.
 

A:Windows not genuine after factory restore.

It fixed itself, ran the validation again and it approved...

2 more replies
Answer Match 91.98%

Hi

I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.

It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.

I have had a look at some other threads on this forum on this issue, and so have dowloaded and run MGAdiag.exe, but to my inexpert eye, it appears to report everything OK.

I have pasted text in below, and would welcome more expert advice as to whther I have missed something, and if not, what should I do next?

regards

PB

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8C7F9CCD-2889-4409-9146-8AC854B54943}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic... Read more

A:ASUS Notebook - Genuine Windows but getting not genuine messages

Hello PBroad and welcome to the forums

Try changing your product key to the one found on the COA sticker on your computer.

Tom

4 more replies
Answer Match 91.98%

There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer.

Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to Ultimate to use Bitlocker. System bought from Dell, used Anytime Upgrade to Ultimate. I spent ages on phone with Microsoft today, they have completely agreed both copies are valid, and the computer is saying they're not, in error, they will not admit that it's a Windows Update that caused it likely.

They took over remotely, and 30 minutes later gave up, none of the methods worked. She then advised me to BUY a copy of 8.1 and do a clean install. I don't want 8.1, if we have to reinstall I'd rather do Win 7 Pro again(same valid code) and then up to Ultimate again(same valid code), or go to Win 10 when it comes out. Of course you can't upgrade a "non genuine" copy of Windows 7 to win 10, even if it is in fact genuine.

We don't want to have to reinstall. MS also told me I need to downgrade to Win 7 Pro, put in the code, then upgrade to Ultimate. To do that they said I have to do a clean install. I've seen all the links to Windows Downgrader but we aren't exactly thrilled to be advised to use a 3rd party app. I have not tried the registry suggestions yet, I'm not particularly comfortable dealing with the registry. Two questions.

If MS had been willing to just give me a new U... Read more

A:Another non genuine copy of Windows that is in fact genuine problem

Well you should be here.

http://www.sevenforums.com/windows-updates-activation/

Let try this.
Complete this tutorial by Brink and post the log here.
If I can't spot your problem I will find a expert for you.
Windows Genuine and Activation Issue Posting Instructions

Could you also post the system specs of the computer with the problem?

9 more replies
Answer Match 91.98%

Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!

A:Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?

  
Quote: Originally Posted by JamesL


Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!


Check the following link for some useful information;

Genuine Windows: frequently asked questions - Microsoft Windows

HTH

6 more replies
Answer Match 90.3%

Hello and thanks in advance to whoever can help me.

A couple of days ago I was downloading some video files and since I wasn't paying attention I clicked an .exe instead of a video file. I know this makes me the idiot, but I have beaten myself up over it for a while and cannot fix this myself so I am now humbly coming forward with my idiocy to get my Toshiba Qosmio back up and health. So here's the deal:

I got the popup that I wasn't running a genuine copy of Windows 7 64 bit Pro (which I am...came from the factory). Tried to resolve it online and the only answer I got was to buy another copy of Windows, which I don't really want to do. Then I tried to run Windows Update and I get random error codes as to why I can't. I tried a system restore and got a message that there is an error on my hard drive, to run chkdsk. Tried that, nothing. Even when Windows rebooted it wouldn't let me. So then I boot towards the safe mode menu and see an option for Windows Repair, choose that and click on system restore. I pick a restore point a week or so ago and try to restore. Negative. Got a message that not only could it not restore but now that restore point was damaged (hooray). Tried rebooting to that screen and all I get is black: pointer works with touch pad but not mouse. Tried booting into safe mode and I couldn't get explorer.exe to run and had no icons. Then rebooted to Last Known Good Configuration which is where I am now.

Another thing.... Read more

A:Suddenly my genuine Windows is showing up as NOT Genuine

From Microsoft .............Check your validation status by going to http://www.microsoft.com/genuine/validateIf that fails, go to the diagnostics page at http://www.microsoft.com/genuine/diag and see what it has to say.

32 more replies
Answer Match 90.3%

Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine.
I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010.
I have not had any problems with it until the note appeared on my laptop last week.
Can someone tell me how i can correct this please.
Many thanks

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-RGMWC-2W4GQ-VMY3P
Windows Product Key Hash: R/80Ctxj8g/bq/IlJx/wyVh0ccg=
Windows Product ID: 00426-068-2899473-86248
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {784FE444-1C30-4FF1-A7D4-04470D64E265}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed ... Read more

A:laptop says copy of windows 7 not genuine but it is genuine

Windows Genuine and Activation Issue Posting Instructions

5 more replies
Answer Match 86.94%

My HP Pavilion dv6 laptop suddenly has decided Windows is not Genuine. I put in the number on the bottom of the laptop and it says it is verified and good. But then after a while it goes back to saying it is not Genuine. I am out of the country at the moment, and I need to fix this in the meantime. I do Slui 3 and fix it, because if I try to go online to do this it won't finish it up, it just sits there loading. I haven't had issues with this laptop at all otherwise. Been using it for years. Bought it brand new. I do have virus protection but I am beginning to wonder if this is a virus? Or something like that? You would think that after entering the right number and getting the yes this is valid that it would be fine?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RQ67M-QBW28-DVYVM
Windows Product Key Hash: QTqVTw6tsH0jceCOnEVTVh/X3yQ=
Windows Product ID: 00359-OEM-9823562-67984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {038B46C1-8A48-4319-87D0-748C6733406A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID... Read more

A:Windows Genuine Issue, It says Genuine then say it is not, over & over

What AV are you using?
Please disable real-time scanning/protection and reboot

If the notification has disappeared, re-enable real-time scanning and reboot again

If the notification is still present, first check whether the real-time scanning is still switched off If so, then re-enable it and post the result. If it's turned itself back on then tell me or try again using a different disable option.
Post back with the results

3 more replies
Answer Match 86.94%

A friend of mine has a Windows XP Home Edition machine running Service Pack 2. She called me along this afternoon because she has been having problems with the machine for several weeks! Anyway this machine runs Norton Internet Security Center which was up to date as of a few weeks ago, but because of her problem it no longer seems able to complete its update process although she has 322 days left of her subscription. I tried several times but each time the update process terminated after doing some of the downloads. There is also an icon in her system tray area (right hand side) which refers to the non-genuine windows message and tells her to clickon it to resolve the non-genuine Windows problem.

The problem she has is that on boot up she gets a message saying that her version of Windows is not genuine (it is since it was supplied with the machine 4 years ago) and what is more it talks about Windows XP Professional whereas she has Windows XP Home. In addition to these messages which give her the option to resolve the problem now or later, she gets pop-ups at various times saying that her copy of Windows is not genuine, maybe counterfeit etc.

In addition when these problems started to occur she says she was no longer able to connect to the internet (she has a router and broadband) - I noticed that her connection was disabled so I re-enabled this and we can now connect to the Internet.

She also has problems with IE (think it is V8) whereby it comes up with an error aft... Read more

A:Genuine Or Non-genuine Windows Problem

Welcome to BleepingOnce something has gotten by Norton's it's even harder to remove it, as Norton's is always running and interfering.For now let's start with a scan with MBAMhttp://www.bleepingcomputer.com/forums/ind...st&p=946998After installing and updating MBAM you might disable norton's after disconnecting from the internethttp://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/Remember to enable it before reconnecting, it's possible it's actually doing some good, if she hadn't paid for a subscription I would suggest a better software

2 more replies
Answer Match 86.94%

Hello, I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem.

But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis. Microsoft Security Essentials says that it will disable itself within 30 days if the issue is not resolved. When I click on 'Resolve issue', an IE window is opened and takes me to Microsoft's website. When I do all the steps explained, everything goes back to normal and my Windows is again considered as genuine.

I am a bit worried, although I can always solve the problem, it still irritates me when I see the 'Windows not genuine' message. What could be the cause of the problem and what is the solution?

Thanks in advance.

A:'Windows not genuine' message even though it is genuine

Try this
Genuine Microsoft Software

...and if you are using any cleaning util's / software you should probably look at them because that would be my first guess as to where they went.

9 more replies
Answer Match 86.94%

I have a MSDNAA account where I downloaded my copy of Windows 7 Pro, so its genuine, but when my computer is idle for sometime, in the lower right corner of the screen, sometimes appears the "not genuine" text with "evaluation copy etc etc". I go to Control Panel - System, then windows activates itself again, turning genuine again. This happened two times, yesterday and today. Is this a bug or what?

A:Windows 7 pro activation - genuine / not genuine

To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!Carey Frisch

4 more replies
Answer Match 86.94%

Hello all, and thank you for the oppurtunity to post.
I got a Pop-up, titled Microsoft Security Essential, which states I am infected by a Trojan. At the same time I was surprised to see a Windows Genuine notification , which stated that because I have made major changes since I first loaded Windows XP Pro, I now have to reactivate windows. Is this for real? The Microsoft notice will not go away no matter what I do, it sits in the middle of the screen and resists all efforts to close.If this is a Virus I am sure I will need Help in removing. Thanking you in advance,

Newagedave

More replies
Answer Match 86.94%

I re-installed Windows 7 home premium on my refurbished optiplex 745.
Whenever I entered my product key it froze, knowing i could enter it later, i skipped that step, hear are a few snapshots of the problem:










So, if the product code on the sticker on my computer doesn't work, am i screwed into buying a new one?

A:Genuine Problems--Windows is not genuine.

Check the code with the online ID checker, make sure you are reading it correctly, there should be no reason it doesn`t work.

Online PIDChecker

Where did you get the 7 HP disc from ?

Did it come with the pc ?

9 more replies
Answer Match 84%

My computer (from lenovo) came with windows 7 (home). Because I run a domain within my lan, I purchased and downloaded windows 7 64 bit professional. Today I downloaded and ran System Mechanic pro (trial version) from Iola site. After running it and rebooting, my system shows that the system is not activated (windows is not genuine is show on desktop). After I ran MGADialog the log files show Genuine state set to non-genuine (0x00000000) for application Id 55c92. Also MGADialog showed :


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06525ADA-5A6F-4A23-8FEE-B84DBFC68363}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed ... Read more

A:Genuine state set to non-genuine (0x00000000) for application Id 55c92

Quote:
Windows Product Key: *****-*****-MV8MH-98QJM-24367


The Key is an OEM_SLP Key - and cannot possibly be legal in your stated scenario





Quote:
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found


This is possibly evidence of a failed hack to circumvent activation/validation.

From where did you purchase this upgrade?
What form of upgrade was it? (Anytime Upgrade/Retail Upgrade/OEM System Builder/Full Retail License?

3 more replies
Answer Match 83.58%

Hi,

OS: Windows 7 Professional 64bit. Used since Win7 came out with no genuinity issues until now.

A short while after the SP1 update I started getting popups claiming my Windows is not genuine. I know for a fact that my Windows is genuine.

Properties show my Windows is activated. I have activated both online and by phone yet the popup still keeps appearing. The MGA diagnostics show that there is a tampered file and apparently it is causing the validation to flag my system as not genuine:


Code:
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000200
Event Time Stamp: 4:20:2011 14:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
I have tried to fix this for a while now. The file seems to be associated with MUI packages and Something called Vistalizator.

I have checked the registry and there are no MUI's. US-EN only. I do not have anything called Vistalizator.

I am rather frustrated with googling in microsoft pages as they all lead to the Vistalizator and MUI packs but I don't have them so the fix does not apply.


Thanks.

A:[SOLVED] Windows not genuine error on a genuine Windows PC.

Check this answer supplied in Microsoft's forums: Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

10 more replies
Answer Match 82.32%

I recently downloaded SP1 to my Windows 7 machine and shortly thereafter a message appeared on the lower right hand corner indicating that "Windows 7 Build 7601 This copy of windows is not genuine". I bought this machine used and so I verified the key with Microsoft and it is a genuine OEM key but try as I may there is nowhere to enter a product key. I go to start-computer-right click- and at the bottom under Windows Activation it states Status: Not Available - Product ID: Not Available and NO place to enter a product key. Also all of the DOS commands that I can find on the Net do not seem to work either. When I contact Microsoft support they are no help at all and tell me I need to do a CLEAN install with the disk that came with my machine. The only problem is that no disk came with this machine. I have also been told by "Tech support" since I have an OEM key I just cannot use ANY install win 7 disk. I have a TON of Apps. loaded on this machine and it TICKS me off that I have a VALID OEM key and seemingly no way to enter or fix which I suspect is a Microsoft bug to begin with as they have overshot to prevent piracy. Someone Please help!

A:Win 7 Prof not genuine and cannot enter genuine OEM product key

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

9 more replies
Answer Match 82.32%

I had a non-genuine copy of Ms Office installed on my computer, and have now purchased a genuine copy. Uninstalling the old (non-genuine) copy is impossible because it doesn't have an uninstaller, and it doesn't even show in Control Panel's Add/Remove Programs. So I just installed my genuine copy in a different folder in Program Files, so that the non-genuine copy wouldn't interfere with the newly installed genuine copy.

The problem is that even though I tried opening Ms Word or Excel directly from the newly installed folder and not from the old link to the old version, it still gives me a message (like before) that says "Get Genuine Office - This copy of Office is not genuine".

How do I get rid of the old (non-genuine) Ms Office if I am unable to uninstall it? Please don't tell me to work on the registry - I don't want to touch the registry because I'm not a computer pro, and I won't know what I'm doing. I just want to get rid of the message that says get genuine Office.

I am using Windows XP Home.

Thank you
 

A:Solved: Switching from non-genuine to genuine Ms Office

7 more replies
Answer Match 82.32%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {33345A0B-6018-40FA-982B-D9A396DFB0D1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237... Read more

A:My Genuine activation issue although I have a genuine license

Interesting.
The error message
Notification Reason: 0xC004F063.
...is a pretty specific one, and almost always means that the machine has been reinstalled using media other than the manufacturer's Recovery media, while still using the manufacturer's OEM_SLP Key instead of the COA Key.

For what version and edition of Windows is the machine licensed - according to the COA sticker on the case (or inside the battery compartment)

3 more replies
Answer Match 79.38%

I have a laptop purchased several years ago off e-bay with Win 7 installed and it worked fine for well over a year but then I got the " This in not a genuine win 7 blah blah and black screen. It was a little late to return the computer like over a year or more so I have just been using it with ugly accusatory messages and black screen! Ok Microsoft you win, I bought a legit new two DVD 32 and 64 bit Win 7. Since the machine came with the Ultimate version I bought the ultimate version.

Here is what I want to know. How do I substitute this genuine version for my bad version without losing my other programs? I don't want to start all over as I have a whole lot of programs that I want to keep as is. Can I do that?

A:Installing Genuine win 7 over non genuine version

Hello w6k and welcome to Seven Forums.

If everythig is working OK on your computer it should be just a simple matter of changing the invalid Product Key with the PK from your newly purchased disk.

Product Key Number - Change

2 more replies
Answer Match 79.38%

I have a laptop with Windows 7 Home Basic OEM pre-installed, it was genuine and had COA on the bottom of laptop.
Accidentally, at that time I was 12 years old, so I don't know about 'crack', 'hack', software counterfeit, etc. . Thus, I thought my Windows was 'low', I want to upgraded it to Windows 7 Ultimate version with Windows Anytime Upgrade.

I searched key generator (keygen) on internet, I found it and generated the code (for Windows 7 Ultimate). Then, I pasted the serial number (product key) to Windows Anytime Upgrade. First, it was failed. So I cancelled the upgrade. But, when the laptop's shutdown and I turn it on again, it was upgrading to the Windows 7 Ultimate. How weird!

Now, I know the pirated / not genuine Windows is not safe, against the law, etc.

My question, is, I restored it to the genuine version of my Windows (7 Home Basic OEM) using my product key.
But I downloaded the setup using the Windows 7 Ultimate pirated (using keygen) that I told you...
Is my Windows become 'not genuine'?
After I restored it, It is very good, clean, doesn't contain virus or error, works perfectly. Then I upgraded it to Windows 10 Home.
Is it okay? Or I should buy the DVD to perform clean install so it is 100% clean?

Need your opinion, please...
Thanks

More replies
Answer Match 77.7%

Hello,
Im in a trouble, so im hoping that you will help me.
I had a genuine windows 7 for a laptop a while ago, then i sent the laptop to my parents in a different country.
So i bought a new pc, without a operating system, driven by a lack of money i downloaded the old not genuine xp. Along came problems, unknown errors,bugs,etc.
Like for example, now i cannot start safe mode, i cannot make a new partition thru cmd or partition magic cause of somekind of file xmnt.exe is missing.
Sadly, i want to keep my bought games and programs, 'cause my internet is pretty slow, so it will take for ages to redownload/reinstall everything.

The question is: Can i upgrade my not genuine windows xp to windows 7 by buying it and installing like it's a common program keeping all of the programs/games/etc.?

Thank you in advance.

A:Upgrade not genuine windows xp to genuine windows 7.

Sadly if you are looking to regain stability your best bet would be a fresh install of windows 7
Clean Install with a Upgrade Windows 7 Version

as outlined there you can do a fresh install with the upgrade disc, this would result in the loss of your games and programs, though do a straight upgrade from xp to win 7 without cleaning out the garbage is just going to make win 7 run horribly too.

9 more replies
Answer Match 73.5%

I have a PC which has non genuine Win 7 Home Edition installed . I have purchased a retail Win 7 Pro Edition which I intend to install on the pc.. is it as simple as installing Win 7 through my cd drive and updating my system. My pc runs a dual core 3Ghz processor , 64 bit, and 8gig Ram. I'd like to try this installation myself ,,, but unsure of the difficulty in doing so, any suggestions would be appreciated. Tom
 

A:non genuine to genuine installation

10 more replies
Answer Match 69.72%

I have a Windows 8 tablet Acer Iconia W700(I5 Core) and i am trying to factory reset to the default settings again because of the stupid problems i am having on the tablet.
Here is the problem i am trying to get into the BIOS which is the 1 step on the Acer website but for some bizarre reason when it is completely off i press the Windows button and the power button to get in to the BIOS as it says on the Acer Website but it keeps going to the start menu/desktop now instead of going to the BIOS. :/
I have factory reset/hard reset on my Acer Iconia W700 a couple times and i never had this problem before, i gone in to the BIOS no problem!!!
Can someone help me please?? Thanks!!!

A:Windows 8 tablet factory reset/hard reset problem!!! HELP!!

Is it still under warranty? You should try contacting Acer.

1 more replies
Answer Match 68.04%

I'm getting a used laptop from my uncle, but it doesn't have genuine windows 7. What are the problems that could be caused by this?

A:What happens if I don't have genuine windows 7?

It could be loaded with malware and keyloggers etc

Eventually Microsoft will notice it's a stolen copy of their software and stop it functioning fully

You will unable to get any help here as we do not support pirated software

1 more replies
Answer Match 68.04%

Hello,

I have had some problems with my computer lately. Currently my desktop background is showing up as a black screen and in the lower right-hand corner there is this message:

"Windows 7
Build 7600
This copy of Windows is not genuine"

I got this computer (new) when I enrolled at my University and all the software installed is genuine, so I don't know why I am getting this message.

Please help, I don't know what to do

A:Windows 7 not genuine?

Hello,

Please see the very useful information contained here: http://windows.microsoft.com/en-US/windows/help/genuine/faq

Basically what I would do is contact microsoft, and tell them your situation, they may be able to activate your computer for you and get you on your way. If not then I would contact the university and ask them.

See this link on how to activate over the phone, http://windows.microsoft.com/en-US/windows7/activate-windows-7-on-this-computer Scroll down the the section that says activate over the phone.

~Comp

6 more replies
Answer Match 68.04%

Hello. Following a reboot, my computer began displaying a "Windows Not Genuine" error message. Any help would be much appreciated.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {948459FA-B459-411D-8DAC-E1690C6DA322}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-8004... Read more

A:Windows Not Genuine

Hanada, welcome to SevenForums. Try the steps listed here

Activate Windows 7 Online

9 more replies
Answer Match 68.04%

There are words on the lower right hand corner of my screen that reads " Windows 7 Build 7601 This copy of windows is not genuine " And on top of that small screens are popping up all the time all day long. Can someone please help us resolve
these problems. We have another computer that we can't use anymore because of a similar problem.

More replies
Answer Match 68.04%

so they mean as opposed to fake windows?--rex

A:genuine windows?

They mean as opposed to a pirated version.

7 more replies
Answer Match 68.04%

so i have a laptop that is atleast 7 ears old and it told me about a week ago that its not genuine any other time before last week it was fine and nothing was wrong with it except for the fan is broken and the ports need to be put back into place can anyone please tell me why my computer is saying that (it was a store bought computer not from someone selling it)
 

A:why did my windows 7 just said that its not genuine

Seems others are having your problem!! See if you can find answer here???
This could also be a windows update problem!! Can you do a restore point back to where you didn't have this issue??

http://www.infoworld.com/article/28...nuine-reports-validation-code-0x8004fe21.html
 

2 more replies
Answer Match 68.04%

Recently i installed a new update that made me take a test to see if my copy of windows was genuine or not, and i didn't pass the test, having this message come up:

This copy of Windows did not pass genuine validation.

The product key found on this computer is a Volume License Key (VLK) that has been blocked.
Click to expand...

Now, i know exactly what a VLK key is, i know how they work. I had my computer built for me from a friend of a friend of the family back in 2006 (very shortly after Vista came out), he knows what he's doing as he does technical work for a number of companies.

From the day i had the computer built in 2006 up until yesterday, my computer was perfectly fine and windows recognized it as the genuine copy of XP that it is. When i searched for a resolution to this problem on the Microsoft website all they said was this:

The Windows product key installed on this computer is a Volume License Key (VLK) that has been blocked. A VLK is typically licensed to organizations that want to use multiple copies of Windows. However, if a VLK is reported as stolen or leaked, it is blocked from passing validation and is not considered genuine.
You or your organization may be a victim of software counterfeiting if:
You received a computer with a VLK, but you do not have a Volume License Agreement with Microsoft, or
Your organization purchased a VLK from a 3rd party but does not have a Volume License Agreement with Microsoft.

If you do have a Volume Licen... Read more

A:Windows XP Pro - not genuine

Do you have the original Microsoft Windows CD and Product Key that was given to you when the computer was new?
 

3 more replies
Answer Match 68.04%

Okay, so I have this Lenovo laptop that has been with me for just a year. A few months ago, this whole 'not genuine' appeared and I tried solving it with the slmgr -rearm thing. I tried to do it again but this time it told me that I have reached the limit. So of course I tried fixing the registry and changing the value of skip rearm. When I tried it again, it told me that all I need to was restart my computer and I thought it was okay already. Looks like I was wrong. It still says that it's not genuine or something like that. Should I reinstall Windows 7? Or is there another way?

Also, two days ago I found out that my laptop has been slowing down and freezing a lot. I checked the task manager and svchost has been taking up 900k of ram. What the heck?? I tried to stop that process but it says access denied even if I'm the administrator.
 

A:Windows 7 - Not Genuine

13 more replies
Answer Match 68.04%

Hi, I recently had a very bad virus that lead to wiping the hard drive, prior to this I had no issues.
After reloading and 3-4 months later, I have a message appearing stating 'Windows not Genuine'
Also received microsoft update last night and all was successful!
What do I need to do?
Thanks in anticipation
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B7246E9A-EC24-41A5-BE9C-5CA1174B4E35}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By:... Read more

More replies
Answer Match 68.04%

I have a notebook that I installed windows 7 professional on but the product key I was given doesn't work. I was going to buy another windows seven product key but Microsoft no longer supports 7 O.S. Every time it says I am eligible to upgrade to
windows 10, I try clicking on the box and it tells me that" It cannot complete the upgrade because windows is not genuine". So I have to make my O.S genuine before I can obtain the free upgrade. So, does anyone know how I can fix this none genuine
7 so I can secure the free upgrade to windows 10. Also, I was able to download 10 on my desktop , and now I just want to put it on my note book so I can use the same features of 10 between both computers.

More replies
Answer Match 68.04%

Hello Guys today my PC told me that my version of windows 7 is not genuine but actually it is. This happened at GMT +8 6:00 PM, 27 mins. after a windows update which is KB971033 (Description of the update for Windows Activation Technologies) an update for windows activation. I tried to run system restore but still the same. What should I do to repair this problem? My warranty is expired. My PC is slower and uses more RAM on applications that is not heavy. Also a proof that my copy is genuine because if you look at the date its on September 25, 2012 and there is no marking of "This copy of windows is not genuine". Also I placed a new graphics card, other than that no hardware is been moved/removed or touched for the past 10 days.
Specs:
Computer is 1 year, 6 months, and 1 week old.
HP Pavilion P6640D
Windows 7 Home Basic 32-bit (6.1, Build 7601)
Pentium? Dual Core CPU E6700 @ 3.20 GHz
Foxconn 2A8C
2048 MB RAM Samsung 2rx8 PC3 10600u
Palit NVIDIA GeForce GT 610 2048 MB
Realtek High Definition Audio
HP x20 LED Series Wide LCD Monitor
Seagate Barracuda ST3320418AS 320 GB @ 7200 RPM
Western Digital 32000BEV External HDD 298.09 GB
Bestec ATX-250-12Z 250 Watts

A:Windows 7 is not genuine but it is

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

9 more replies
Answer Match 68.04%

the updates wont install because my windows is not genuine, i dont NOT have a pirated version of windows 7.
the key wont work for my windows after re-installation to fix my provious problems.
is there anything i can do to fix this problem without buying a new windows key? please help

Im running Windows 7 Ultimate. x86, 32 bit.

A:Windows 7 not genuine

This is the official Microsoft bulletin and 'fix' to resolve this issue: http://support.microsoft.com/kb/2008385Please post back if you need further assistance.

7 more replies
Answer Match 68.04%

i am using windows 7. suddenly comes a massege windows is not genuine
please help about it

A:windows 7 not genuine

if you have a genuine copy then you should call microsft and do it by phone and they will guide you through the steps manually i think,

How to do it here http://www.kodyaz.com/articles/how-t...-by-phone.aspx

4 more replies
Answer Match 68.04%

Hello guys...
I need help here.
My Windows 7 suddenly not genuine. Here is how it happend...
I was playing my game (Fallout New Vegas), after I save game and quit the game, I noticed that my Windows pop up and notice saying that my copy of Windows is not genuine.
I don't have this problem before. Any idea to solve this problem? For Windows update I also got this error 0x80070424.

Please help me, I dont want to make a clean installation

A:Windows 7 not genuine

Download Microsoft's MGADiag Tool
Run it & click the "Continue" button. Wait a few seconds for the system information to display.
Click the "Copy" button (Ignore any error messages that may appear)
Click the # button when replying to this thread and paste the results given in between the two [CODE] tags.

6 more replies
Answer Match 68.04%

  
Quote: Originally Posted by NoelDP


Please download and install Malwarebytes Anti-malware (free version) - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - from www.malwarebytes.org and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Post a new MGADiag report with details of any error messages encountered.


I did everyth... Read more

A:Windows not genuine

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VMPFJ-WXWVB-3TBKJ
Windows Product Key Hash: +Nu6db/6nHrJ/Hasa/2bHQD1dog=
Windows Product ID: 00371-OEM-9308582-48321
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C716809F-8E66-4F20-9A3B-B386790390FF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-8004015... Read more

2 more replies
Answer Match 68.04%

After 2 years of using Windows 7 on my DELL desktop its saying that my windows is not genuine. I've tried everything on google, youtube and other forums nothing has worked. People have said that I have cracked windows which I know is not true because I bought my PC from dell. Dell support said that if I wanted their help I would have to pay $140... Any help would be nice, thanks.

A:Windows 7 not genuine

Hi there,

Reboot your computer and boot into "safe mode". Then scan your computer for any viruses/spyware and see if your anti-virus programs picks up any infection. Please provide an update when you can, thank you.

15 more replies
Answer Match 68.04%

Guys my computer tells me my windows 7 is not genuine, first i had windows home basic and then a guy came and changed it to windows 7 ultimate and then now it says that it is not genuine. Without going to buy one how can I make genuine?

A:Windows not genuine

You may need to call Microsoft to authenticate the installation.

Did the tech leave the product code for this installation?

15 more replies
Answer Match 68.04%

Hi, Just downloaded MS updates today, and I am getting the message that Win 7 is not genuine. I read another thread that all that was needed to solve this was a Genuine Product code. I am going to purchase the code, but I can not find the place to update the code in my existing Win 7. I followed the directions in this thread, http://forums.techguy.org/windows-7/926395-windows-7-not-genuine.html, the ones posted by Triple6.
Has the process to legitimize the product changed?
Do I have to reinstall Win 7 to correct this?
And MS wants nearly $300 for the product on line, while I can purchase the version I want elsewhere at considerable savings. So, if I purchase the product from another source am I into a reinstall?
 

A:Windows 7 not genuine

10 more replies
Answer Match 68.04%

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9C303579-76C6-4915-BB63-0EFDD670F9AF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154... Read more

A:WINDOWS 7 not genuine

The installation is counterfeit.

The system has discovered an Activation Exploit - you have an OEM_SLP Key installed and activated illegally on a retail motherboard.

You need to reformat and reinstall using genuine media and Key.

You also likely have a counterfeit copy of Office installed.

1 more replies
Answer Match 68.04%

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/559440/this-computer-is-not-running-genuine-windows-popup/ - Hamluis.
 
Hello all and please let me know if I'm not posting properly as this is my first post here.  This issue no doubt was caused by December's MS updates so I'm not sure if I should be following this post or another one.
 
I'm also experiencing the not genuine message on my uncle's HP Win 7 Home Premium x64 laptop.  As my user name states, I'm the one all the family calls when they have computer issues as I've been involved with computer repairs and technical support as a career for many years.   The only access I have to his system is remote as he lives on the other side of the US and when I checked his system neither KB3004394 or KB3024777 show up in the list of installed updates.  I downloaded KB3024777 from Microsoft's site and ran it manually (twice) but it still doesn't show up there.  I think it probably doesn't actually install because KB3004394 isn't there to remove, but that's just a guess.  The problem is that although neither of these updates are present, the not genuine Windows message appears after every restart, but right clicking "Computer" and choosing properties does display it's genuine after about 30 seconds.
 
Is anybody else experiencing this?  I've showed my uncle how to alleviate the problem for the time being by right clicking the computer icon and c... Read more

A:Not Genuine, Windows

First of all - welcome to BC !
 
Probably the simplest thing for you to do is to try activating this copy of Windows again. You will need the COA, the 25 digit alpha-numeric string that should be on a sticker on the computer somewhere. Click 'Start - control panel - System' and you should see a link 'Activate Windows'. If this doesn't work for you then you will need to give MS  a call. If this screen doesn't give you a free-phone number, google MS activation and you will find the number. It is usually a free call.
 
If this doesn't work, post back.
 
Chris Cosgrove

21 more replies
Answer Match 68.04%

I bought my HP laptop from Best Buy with windows 7 already installed. It is now claiming that windows 7 is not genuine and needs to be reactivated. I don't have a product key to activate it since it came already activated. I don't really know what to do. Is there any information I should give you guys to help out? My windows 7 version is actually home premium 64 bit.

Thanks in advance.

A:Windows 7 is not genuine

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

9 more replies
Answer Match 68.04%

Hello
I got my computer and windows 7 during christmas last year and in the past few weeks ive been dealing with this problem.
I get this pop up that says windows detects a problem that your system may be counterfeit. So i follow the steps it says to install and nothing.
It sits at the screen (for numerous hours) that says this may take a few minutes.
I know as a fact its genuine because my siblings got the same CD to install windows and it works perfect for them.
Any help would be greatly appreciated.

A:Windows 7 Not Genuine

Hello there,
I suggest you read through the links below ...
Good luck & let us know how you go.

Activate Windows 7 Online

Activate Windows 7 by Phone

Activation and registration of a Microsoft product

Genuine Windows Help & How-to - Microsoft Windows

Submit a genuine Windows technical support request - Microsoft Windows

9 more replies
Answer Match 68.04%

Hi
My laptop (acer) automatically installed Windows SP2
it then re-started and now says i have to re install Vista (Vista was already pre-installed, hence no OS disc) as it is now not genuine and when i click to register it again it comes up with a different "error" message"
I decided to Un-install the service pack I dont think it un-installed properly as when doing so it now runs very slow and my desktop is now black and i just see the icons.

Any help with restoring it before the automatic update will be awsome
Thanks

A:SP2...windows not genuine

Read this:Error message when you use Windows Vista: "An unauthorized change was made to your license"
Especially check disk any externall good tool Bootable Hard Drive Diagnostics - Vox

1 more replies
Answer Match 68.04%

Hello Seven Gurus from around the world! I have another task for you. Whenever I start up my computer, it pops up with this message that says "
this copy of Windows is not genuine" then I click "Ask me later" because my register key doesn't work. Then it turns my screen black at start-up and when it goes out of screensaver. It also has a little message in text at the bottom right that says:

Windows 7
Build 7600
This copy of Windows is not genuine

it's gotten to be really annoying!

Additional Details:
it also pops up every five minutes a small window that warns me about not using genuine windows.

any suggestions?

-LooneyTuney

A:Genuine Windows Help!

I'd recommend buying a legit copy of Windows.

5 more replies
Answer Match 68.04%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {544BE6FA-F139-4961-8615-3F153A4FF4E8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.150318-1623
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258... Read more

A:my windows be came not genuine

Well I do see a problem.
You have a Product ID from a HP computer.
From your log.





Quote:
Windows Product ID: 00426-OEM-8992662-00010


Installed on a Asus Notebook.






Quote:
SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K84L


That along makes your install of Windows 7 Ultimate counterfeit.

You need to get a legal copy of Windows 7 Ultimate with matching COA key and install it, then activate it.

1 more replies
Answer Match 68.04%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B6082669-4E62-4C0E-B724-443C250ABAF9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Dat... Read more

A:windows not genuine

Your system will never activate with the COA you are using.
It is the famous Stolen Levono key.

From your log.






Quote:
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM


COA = What is the Windows Certificate of Authenticity?

2 more replies
Answer Match 68.04%

I have a sticker on my computer with the registration code but it wont work. IDK if this is a virus or what but I cant download any windows items like essentials or updates b/c it says my windows is not genuine.
 

More replies
Answer Match 68.04%

first time here.   I have an Acer Aspire that was purchased 3 years ago with Windows 7 loaded.   Now, Microsoft thinks I do not have a genuie copy of Window 7 and  gives me annoying messages. I contacted Microsoft and the support person saw that I do have an activated copy of Windows 7.   Still, I get the messages.    I tried restoring to previous copies, and I tried fixing the startup.     My goal is to fix this without wiping all my installed software, pictures, etc. from the computer.    Suggestions?    How bad can it get with Microsoft?     Do I need a CD from Acer?   How would I ask for that?
 
Thanks a million,    I really need to solve this.
Bill
 
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, account numbers, etc.]
 

A:Windows not genuine?

Hi Bill,Welcome to Community. The Windows Genuine Check is from MS, but could you please post the Screen shot of your System Properties.Get to control panel>System & security> system. Post the screen shot here, as there is no way that the OS could not be genuine, unless the Version is the same the OEM from Acer,. Cheers.

1 more replies
Answer Match 68.04%

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/559440/this-computer-is-not-running-genuine-windows-popup/
 
Hi, I am having this same issue and tried the steps here. I don't see the KB3004394 in my updates list, so it either never installed or was pulled by Win Update (if it can do that). Still getting this Window despite everything. Does anyone have other ideas as to what might be causing this problem?

A:Windows 7 Not Genuine

First of all - welcome to BC !
 
Probably the simplest thing for you to do is to try activating your copy of Windows again. You will need your COA, the 25 digit alpha-numeric string that should be on a sticker on your computer somewhere. Click 'Start - control panel - System' and you should see a link 'Activate Windows'. If this doesn't work for you then you will need to give MS  a call. If this screen doesn't give you a free-phone number, google MS activation and you will find the number. It is usually a free call.
 
If this doesn't work, post back.
 
Chris Cosgrove

6 more replies
Answer Match 68.04%

i had my laptop repaired, its now showing this copy of windows is not genuine, and it was already installed when i bought it......? i think they have wiped mine and installed a trial copy that lasted 3 months. is this legal? as it was 3 months ago i no longer have the receipt, what can i do?

A:windows not genuine

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.
Windows Genuine and Activation Issue Posting Instructions

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

9 more replies
Answer Match 68.04%

Hi, I'm running Windows 7 64 bit premium.
The disc was bought from Tesco's online.
The box and disc seem genuine.
The warning "Windows 7 is not genuine" has come up twice now, but when I click cancel everything is OK.
I activated it months ago.
What would cause this ?
Regards Graham

A:Windows 7 not genuine

  
Quote: Originally Posted by brother


Hi, I'm running Windows 7 64 bit premium.
The disc was bought from Tesco's online.
The box and disc seem genuine.
The warning "Windows 7 is not genuine" has come up twice now, but when I click cancel everything is OK.
I activated it months ago.
What would cause this ?
Regards Graham


Was this the upgrade disc i.e. did you upgrade from Vista or did you do a clean install over XP?

9 more replies
Answer Match 68.04%

Hello,

I am running a windows 7 pc using Ultimate.
I get the error non genuine.
If i buy a legit copy i can just use the code from it and all should be ok.
If i wanted this on other pc's am i able to buy extra keys and if so how much are they please?

Thanks

More replies
Answer Match 68.04%

My father had a computer built by a friend, and he paid around $4,000 for it. It has Windows XP Professional, which my father believed to be genuine. I did a check on his computer for malware, spyware, adware, to clean up his startup, and to remove useless programs. I found that automatic updates was off for some reason, and he had at least 2 viruses as well as malware. I turned on automatic updates, and now I have found out his windows is NOT genuine.

We plan to deal with his "friend," but for now I was wondering if anyone knew a program that deletes files before windows boots up? This way it won't bug him to death until his friend BUYS him a genuine version.

A:Genuine Windows

Meaning that windows product activation is now popping up each time the computer loads?

If that's your situation, you have my (and our) sympathy, but we cannot help you crack this copy of windows. If you're really seething over this, however, you could get this guy into some serious doo-doo by reporting his piracy.

4 more replies
Answer Match 68.04%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HGJ9G-WRQ3F-MP8K8
Windows Product Key Hash: c3o9udBILu5anETw+eW5d9J60eY=
Windows Product ID: 00371-OEM-9304255-58763
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {69C4CE0D-77AE-4D0A-9C5F-C161FACC63AB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browse... Read more

A:Windows 7 Pro MS indicates Not Genuine

Where did you get Win7?

Did it come preinstalled on your PC as there should be a COA sticker affixed with shows the licensed version and can be used to Clean Reinstall - Factory OEM Windows 7.

If so I'd reinstall the Product Key now at Computer>Properties activation link.

If you bought a retail copy the "OEM" in Product ID means it likely is a pirated bootleg copy. I would ask for my money back, or contact MS Customer Service which has a program to provide a replacement copy for those who cooperate with investigating piracy.

1 more replies
Answer Match 68.04%

A friend of mine bought a second hand lap top.He brought it to me to be checked out,He bought this machine from a computer store repair guy,He paid 170e for this machine,

when I checked it out I noticed that the software was not genuine,he used a loader to activate it.he also installed a old 40g sata hdd,not even 1 g of ram and the cpu was in over drive causing random bsod after the machine had been running more than 30 minutes, I went back to the guy and challenged him over all of the above issues,His answer was what did my friend want for 170e,that it was standard practice to install pirated windows and were would you get genuine windows for this sort of money.I told him it was illegal what he had done ,I want to report this person for what he has done,how do I go about this, I'm sure he has done this on 100s of machines...

A:Windows 7 not genuine..

mircrosoft once had a program where if you report pirates you can get discounted operating system - dont know if they still have that program. What the guy did was illegal and it is not standard practice. The guy should have installed a legal version or left the os off the system. Check the bottom of the laptop and see if it still has the sticker for the original os. If it does, you can install that version legally if the key is still visible on it. If you want to report him, go to the following site.

Protect Yourself from Piracy

3 more replies
Answer Match 68.04%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {EB40779A-23AB-430F-BCDE-0007ADF93CAB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-800401... Read more

A:Windows not genuine

The installation is a classic counterfeit.
the infamous Stolen Lenovo Key, installed on a Dell machine and using an HP SLIC table in an attempt to bypass activation/validation requirements.
You need to reforma and reinstall with the original OS that shipped with the machine - probably Windows 8 - or purchase a legitimate copy of Windows 7 and clean-install that.

1 more replies
Answer Match 68.04%

Hi I have a problem with Windows 7 Can anybody help Pleeaaase!
Just tried to change desktop images and the screen went blank and a message said that my copy of windows was not genuine build 7600, since then I cannot access many of my programms, gain normal access to the internet (I have to go through control panel) another message says that my internet scurity has blocked everything I have tried the following:

Phoned company to ensure windows was genuine -It is!
Reset windows firewall to minimum acrosss all sites
Downloaded microsoft malware programme and given Clean bill of health
Run avira anti virus - Clean
Tried to run slui 4 to reactivate windows
Run cmd
Phoned microsoft activation centre but denied access to the id codes by my PC

Many thanks in advance

Me

A:Not genuine windows

Where did you purchase your copy of windows?

4 more replies
Answer Match 68.04%

My windows used to be genuine, I even ran some kind of check once.

It isn't genuine any more, and with having some trouble with malware recently I want to get to the bottom of things and essentially start from the beginning again with my os/settings/software and everything.

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-7-activation-key-has-expired-and-is-asking/ee5e3e42-7276-e011-8dfc-68b599b31bf5
I found that and it looks helpful but i can't find the Microsoft Genuine Advantage Diagnostic tool, when i try to look for it on the windows website
i just get redirected to the main page. 

so what do i do? I think i need to buy a new real version of windows 7. How do i do that?

More replies
Answer Match 68.04%

Why does Windows tell me my OS isn't genuine when I have a legit product key, and downloaded (after purchasing) the OS off of the MS website? Then I go to the Control Panel and I have the Genuine Icon?

A:Genuine Windows

Where or when is it telling you your not genuine? A screen shoot might help.

2 more replies
Answer Match 68.04%

tried updating windows and got a "not Genuine Windows System Message, what to do. Media Play has stopped working
 

A:Not genuine windows

Do you have a genuine Windows XP CD?
If not, where did you get your copy of Windows?
And have you scanned for malware?
 

2 more replies
Answer Match 68.04%

Hi everyone,
I'm not sure if anyone has seen this before. One of my users notified me of a message he was receiving on his laptop. I went to look at it and it read (not exactly but summing it up) that Windows was not genuine. I've seen the message before, obviously, when installing Windows to a computer before putting in the product key. I looked at the Computer properties and it said that Windows is activated. I clicked on "Learn more online..." to the right of "Windows is activated." It took me to a validation tool that is supposed to run and tell you whether Windows is, indeed, genuine, which it said it was. Anybody seen this before? Or know how to fix it? As of now, the only thing I can mark this up as is a virus, which I'm running a virus scan on the computer now. Just hope that it's not a virus. And if it's not, there's an easy way to fix it.

A:Windows not genuine, but it is?

Usually the fastest way to resolve the "windows not activating/genuine, even though I just entered the key" is calling them up and demanding to speak to an agent right off the bat. Usually the automated system is trash. They'll in most cases free up (un-register) the key so you can re-enter it. Here is the support page
 
http://support.microsoft.com/kb/950929
 
Also just for refereance did you download windows from the Microsoft Website, from a CD via retailer, or download from a 3rd party website? 

8 more replies
Answer Match 68.04%

Hi - I've been happily running my 5 year old PC without any major problems until the last few days when I've been getting a popup to say my copy of windows is not genuine. Below is the result of the MGADiag run


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-8Y2C3-3BXKM-HH6F9
Windows Product Key Hash: CjFSWXvuNIXaOZ0weTcjdnNZ14A=
Windows Product ID: 00359-OEM-8703287-42773
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {FDD0A713-1203-4C8B-8A96-300BCA06A98D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA... Read more

A:Windows Not Genuine

To confirm thatthe problem is what I think it is, please run the following commands in anElevated Command Prompt window and post the results.


REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}/S

REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}/S



Here are some instructions to make lifeeasier

1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.

9 more replies
Answer Match 68.04%

I keep getting a pop up window that states my copy of Windows 7 is not genuine. It was preloaded on my laptop when I purchased it. How do I get rid of this?
Thanks for any help.

A:Windows not genuine

If you bought it from ebay or refurbished or a friend or someone they may have installed a non-genuine operating system without a valid license key.

12 more replies
Answer Match 68.04%

This seems to be a common problem here but I'll post as well just in case it helps.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {08B0420B-A3DF-4D88-B47A-904CED342BF1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1... Read more

A:Windows Not Genuine

The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.

You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.

1 more replies
Answer Match 68.04%

Hi guys,

first post in this forum: so this is just a copy of what I just posted on Win7 q&a, not expecting much from there so, here we go:





Quote:
just had this very same issue today. And yes, I downloaded Win7 from MS and got my key from MS. So today for some graphic corruption I had on the screen, instead of restarting the OS as usual, I launched task manager to try restarting dwm.exe...didn't work very well, I was always sent back to a non-aero display. So I rebooted, and just before login in, I got the message that "this windows version might be counterfeited and I should get a genuine (that sounds so mad lol, on a properly activated beta) I checked the box "asked me later", logged in, everything was normal, windows is still activated, and yes the beta watermark is there and as normal as it always was. As to hardware changes, lol, I'm running a laptop, and no, I didn't install win7 with the same key on any other machine and I didn't give my key to anyone.

I just want to know how this could happen. I've restarted a few times in between now and it didn't happen again...any idea?


thanks for your help anyone

A:Windows Seven not genuine ???

Hello Logos,

Welcome to the Seven Forums.

Sorry, I don't know what could have caused that. If it only happened once, then it just may have been a glitch during that one boot. Keep in mind that this is a Beta and there are going to be some quirks.

If it becomes a problem, let us know. We're here to help.

Enjoy your stay,
Gary

6 more replies
Answer Match 68.04%

I've bought new computer Lenovo B520 in the end of 2011 in Future Shop retail in Toronto. Windows 7 Home Premium was activated and Product Id was indicated. But after two weeks I suddenly started
receive messages that Windows "is not genuine" or counterfeit. if I'm trying to
reactivate Windows activation error 0x80070424 is appear. What happened and how to fix it?

A:Windows is not genuine

Contact Future Shop and have them fix it or get a refund.

1 more replies
Answer Match 68.04%

My copy of Windows Ultimate has been running fine for years, and shows as activated. However, I can't upgrade to Windows 10 because it says my copy of Windows is not Genuine.  How to resolve?

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-CMTRF-7778F-9GMK8
Windows Product Key Hash: 2KJJ4rLd4lMAzLNVK/DEgrj5rjI=
Windows Product ID: 00426-948-0624871-85377
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {30EC5E8A-0DD8-4D2C-AA4D-8087262A5EAC}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.160211-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 1... Read more

More replies
Answer Match 68.04%

Hi,

My Pc was recently struck by lightning and I had to install a new mother board. Windows XP is now saying it is not genuine and I want to re enter my product key but it won't allow me. I can't access my C drive either as it is saying it is not accessible. I think this may be the problem. Can any one tell me how to access my C drive. I have tried Jelly bean finder to re enter my Product key but it did not work.
 

A:Windows xp saying not Genuine

6 more replies
Answer Match 68.04%

0xC004F009 not genuine? ERROR! Baloney!! Black screen, no changes in hardware or computer!!!

Applies To: Windows | Windows 7 | Install, Upgrade and Activate
Need to fix this problem. Seems to be a common problem with Windows 7. Does not need activation? 0XC004F009
windows IS GENUINE?, NO HARDWARE CHANGES IN COMPUTER

I have been running this situation(black screen) for over 1 month, installing ie9 and windows upgrades. says windows may be conterfited? see report:

Code:
MGAdiag.exe
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YT68D-VBRTG-RRMCF
Windows Product Key Hash: OsNrocOcfo2vmQ5b3eOfPfD+6hU=
Windows Product ID: 00359-029-8021987-85728
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {FFD1E527-2A9C-48B3-A304-864AAB8D49A3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Sig... Read more

A:Windows 7 not genuine

Hello JH,

You might see if doing the Validate Windows option may be able to help.

5 more replies
Answer Match 68.04%

I've been using my laptop for about six months and just now, out of completely no where my windows is not genuine. I seriously don't know what just happened. I will admit, I have pirated Windows Ultimate, but never on this laptop. I don't pirate windows and stuff like that on this laptop. Why in the world, would it out of no where tell me it's not genuine when it is, and has been ever since I bought my laptop?

On this Laptop it's Home Premium and I didn't pirate it. Like I said before, if I would've pirated windows I would've pirated Ultimate, not Home Premium.

A:Windows is not Genuine?

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

1 more replies
Answer Match 68.04%

i installed windows 7 on a partition on my hard drive so i could dual boot xp and windows 7 just in case i didn't like windows 7 this partition was made using
EASEUS PARTITION MASTER (if it really matters)


everything was fine i resized the partition from 20gb to 40gb
after doing so i restarted my pc to boot into windows 7...everything went fine until i logged into my account to be met by and ugly blue colored background that said "this copy of windows is not genuine" and i also now had no task bar or start button.

so i opened up task manger clicked "new task" typed in "explorer.exe" and my task bar popped up in the original gray windows 95 theme i tried to click my computer but was met by an error that said "No such interface supported" i tried clicking everything in sight to only be met by the annoying error sound and statement quoted above

so i then decided to browse using task manager (which actually worked) and that is when i noticed that the drive letter in which windows 7 ultimate is installed on was now "D:" instead of the original "F:" i tried to open regedit/regedt32 a 1000 times to try an change the drive letter through there but is just wont open i just get an error like the one stated above

i pretty sure all i need to do is change my drive letter back to F: but it not as easy as i thought it would be i tried to change it through windows xp but that didn't work any ideas?

A:windows 7 Not Genuine

Hello and welcome to the sevenforums. : )






Quote:
everything was fine i resized the partition from 20gb to 40gb
after doing so i restarted my pc to boot into windows 7...everything went fine until i logged into my account to be met by and ugly blue colored background that said "this copy of windows is not genuine" and i also now had no task bar or start button.


What 7 build did you install?
What are you hardware specs, enough to run Aero? Did you see Aero the first boot after the installation?

9 more replies
Answer Match 68.04%

So I posted this a week ago but my thread seems to have disappeared... lets try this again.
Windows 7 Ultimate - 3 year old custom build with zero problems until 2 weeks ago. Running webroot with no viruses.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6HJGV-DYTGQ-3TXXP
Windows Product Key Hash: AcK3hRRRdaYHqsB4RHcbQDQi1ls=
Windows Product ID: 00426-293-3538126-85615
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4E950C27-8FD5-48F7-BB05-DA19B5DFB4F5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed... Read more

A:Windows 7 Not Genuine

See if this helps
http://support.microsoft.com/kb/2230957

1 more replies
Answer Match 68.04%

I bought this laptop off eBay about 6 weeks ago and just found out it hasn't got a genuine window 7 installed. I went to the dell web site and entered the laptop ID and found out it's suppose to have windows Vista installed.I want to know if I re install windows vista (which is what dell told me I could do) if i bought and Installed the windows 7 upgrade would it register ok with windows

A:Not genuine windows 7

Yes, as long as the Vista is genuine. Is there a COA sticker stuck beneath the laptop? If so, what version of Windows does it refer to?

9 more replies
Answer Match 68.04%

This is weird, I installed Windows Vista Business on a partition on my laptop...but my Windows 7 is now shot. For some reason all the settings are the same as the Business settings, I mean even the wallpaper changed...Now I cant even go to the control panel on 7 since it says that explorer.exe isn'r running but in the task manager it is.

As I said above, it is considered not genuine.\

I put the disc in and ran the startup repair, which it found problems and fixed them but the same problems still occur. My Windows Vista Home Premium has not been affected by this at all, still runs great without a hitch, no setting changes either.

Any advice would be great, if a reinstall is needed, I will just remove it from the pc. If that would be necessary how would I delete that partition even with a windows installation on it?

Thanks in advance,

A:Windows 7 not genuine....

Hi Blackhawk,

Have you by any chance installed a watermark remover (downloaded)? There have been many reports of downloaded watermark removers causing severe issues.

9 more replies
Answer Match 68.04%

Hi All

I am using Windows 7 build 7264 and all of a suddent it is coming up with this message.

Can anyone enlighten me as to why? By the way I was merely opening a notepad file when it popped up.

Thanks

Loquacious

A:Not Genuine Windows

did you use an activator or anything? what did you use to activate 7264?

9 more replies
Answer Match 68.04%

Hi all,
Don't know if this is the right place to ask for help with this but I am not able to resolve a not genuine windows problem.
I click on their link to resolve the issue but non of my browsers will take it - uncluding the lastest IE.
I am still able to get Windows Updates.

Help if you can please.

I notice the first image below appears before the second one.
I bought my pc as brand new over five years ago.
Or is this a ploy by Microsoft to try to get me to upgrade to Win10 - something I will never do with my current pc running Win7.






 

A:Not Genuine Windows

Ninefifty said:





Or is this a ploy by Microsoft to try to get me to upgrade to Win10Click to expand...

No. While they may nag you, they do not make your current OS not genuine.

Did you reinstall your operating system? When was it last working properly and did you install anything between that time and the time that you started getting that window? Did you just install Microsoft Updates?

You have to give as much info as you can.
 

15 more replies
Answer Match 68.04%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4196043B-C444-45CA-B29F-084816A676EB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244... Read more

More replies
Answer Match 68.04%

Need your help!

I replaced a crashing hard drive on my laptop after cloning the faulty one (had not cratered completely). The laptop worked fine for a couple of days and then I began receiving messages from Microsoft advising that I am not running a genuine copy of Windows. This is not true as it came installed when I purchased the laptop.

Any advice as to what I can do other than having to buy another copy of windows 7 ?

Thanx in advance,

txsan
 

A:Windows not genuine

16 more replies
Answer Match 68.04%

Hello Sir/madam,i am starting to get messages stating that my copy of windows is not genuine.I dont know how am i getting these messages as i had bought laptop with genuine windows before 3 years.Expecting your reply at the earliest.

A:Windows 7 not genuine

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

9 more replies
Answer Match 68.04%

I recently downloaded some free texture pictures and got a lot of junk with it. I got rid of the junk in Control Panel and was told to reboot to complete deletion of files. The re-boot took 20mins or so to re-load all my icons then the would only work very slowly if at all. I re-booted in Safe Mode and restored to an earlier time but still same thing happened. After quite a bit of playing around and re-booting I had to go out and left the computer re-booting. On my return 2hours later the computer was working perfectly although my desktop and I.E pages look a bit different but not to worry. I then noticed the following in the right had bottom of my desktop. "Windows 7 is not genuine". Do I have a problem and what to do about it. Please make any replies not too technical.

A:Windows not genuine

Just try Re-Activating.

Activate Windows 7 Online

Scan your system with Malwarebytes and any antivirus program.

6 more replies
Answer Match 68.04%

first time here.   I have an Acer Aspire that was purchased 3 years ago with Windows 7 loaded.   Now, Microsoft thinks I do not have a genuie copy of Window 7 and  gives me annoying messages. I contacted Microsoft and the support person saw that I do have an activated copy of Windows 7.   Still, I get the messages.    I tried restoring to previous copies, and I tried fixing the startup.     My goal is to fix this without wiping all my installed software, pictures, etc. from the computer.    Suggestions?    How bad can it get with Microsoft?     Do I need a CD from Acer?   How would I ask for that?
 
Thanks a million,    I really need to solve this.
Bill
 
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, account numbers, etc.]
 

A:Windows not genuine?

Hi Bill,Welcome to Community. The Windows Genuine Check is from MS, but could you please post the Screen shot of your System Properties.Get to control panel>System & security> system. Post the screen shot here, as there is no way that the OS could not be genuine, unless the Version is the same the OEM from Acer,. Cheers.

1 more replies
Answer Match 68.04%

In the bottom right corner, I suddenly saw this:

Windows 7
Build 7601
This copy of Windows is not genuine.
Please help.
 

A:Windows not genuine

12 more replies
Answer Match 68.04%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {936B34A3-5C04-43BD-9AE1-2D8EDDD18037}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130104-1435
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D... Read more

A:Windows 7 is not genuine

Code:
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
BGRT ALASKA A M I
SLIC HPQOEM SLIC-WKS
Your installation is counterfeit - using an HP OEM on a retail motherboard. Purchase and install a genuine Windows 7 version.

1 more replies
Answer Match 68.04%

I Installed Windows 7 Ultimate. It was fine up until this morning. No idea what happened now i have a blank desktop and im getting several different errors saying my windows isnt genuine. However I installed from a genuine disk with a genuine license. Is there a way to get my desktop back and get rid of these errors. email me with any help thanks. [removed email - use PM system or the forum to answer]

A:Windows not genuine?? HELP!

Call the number for your area, you will be helped Maybe even activated immediately.

Microsoft Volume Licensing - Activation Centers

9 more replies
Answer Match 68.04%

HI:

I bought a new Dell desktop with Windows 7 Pro two weeks ago from the big online seller (Fulfilled by). I could not find the COA Key anywhere on or inside the computer or in any of the boxes it came in. There is a color shifting blue Windows Pro label on the computer.

When I activated it, it never asked for the key, but it did say "Activated". On the computer>properties page it says Activated. All updates have installed with no warnings.

From reading some of the posts here, I'm concerned that I might have a counterfeit Windows. Here's the MGAD:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {7034C2E1-91B9-4E89-8CE5-6415C0729D68}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists... Read more

A:Is my Windows Pro genuine?

Hello and welcome jj mate read this Product Key Number for Windows 7 - Find and See MJB is good and have you run the validation feature yet?? Use this Genuine Windows - Windows Help.

The other option is to contact Microsoft by phone

2 more replies
Answer Match 68.04%

I purchased this computer some time ago on Ebay with know problems until i decided to upgrade to windows 10. I like the idea of a free upgrade however if i can not because of the "not Genuine issue" where can i purchase a DVD of windows 10.
Regards

More replies
Answer Match 68.04%

I have had this copy of w7hp for 2 years now. I bought from a vendor. Now I get an message telling me it is not valid. If I click all the links to try and resolve it I get to a point where I must update to w10. I'm calling this BS. Why did it install and validate fine had they said something at the time of the install I could have done something about it now I can’t even remember where I got it.

A:windows not genuine

Hi Datman,
i suspect even if you install W10 you'll get the same non-genuine.
copy/paste the results of this tool, we'll go from there
http://go.microsoft.com/fwlink/?LinkID=52012
Roy
note moving post to updates/activations

9 more replies