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Win8 upgrade on Portege Z930

Q: Win8 upgrade on Portege Z930


I just buyed a Z930 Portege from Toshiba with Win7 Pro installed and 2 DVD with WIN8 upgrade.

Perfect, till I tried to make the upgrade. I changed in BIOS to UEFI and secure BOOT, started the computer with first DVD inside the DVD reader and nothing happend.

Then I started to search on the forum and find out that two other guys succeded with the update according to the paper notice of Toshiba (changing the BIOS and secure boot).

What I can do because main does not work.

Please give me an advice.
It is 12Gmodel, Core i5 vPro

Message was edited by: Doru_1

A: Win8 upgrade on Portege Z930

*Solved the issue.*

Just do the changes in BIOS.
Restart and wait till you got the message: restore to the factory setting.

Chose this option, put the DVD1 with W8 from Toshiba in the external ODD and follow the onscreen advices. Just one will be, with changing the DVD1 with the second one.

That is it. You have W8.

2 more replies
Answer Match 84.6%


31.Oct.2012 we purchased Portege Z930-G1S (PT234R) - quite an expensive notebook with Win7 Home Premium OS.

We thought we are entitled to Win8 discounted upgrade, but as we entered our data on Microsoft site - they told us we're not entitled.

We tried to reach Toshiba support in Russia -
Several times over a month.

But all the mails are returning with "invalid recepient address" error.

How can it be that official Toshiba support site enlists invalid blacklisted address ?
How can it be that recent and quite expensive Toshiba notebook is not subject to Windows 8 upgrade program ?

Thank you.

A:Portege Z930 - Win8 Upgrade Offer fails


Please check this page how to upgrade to from Win 7 to Win 8:

The point is that you have to order Windows 8 from Microsoft and install it.
If it fails contact Microsoft why the Win 8 order has failed.

From my knowledge Toshiba provides an Win 8 drivers. You can get this drivers using TOSHIBA Upgrade Assistant but you can do that after Win 8 has been installed!

I found this Toshiba Win 8 Info page about ?Win 8 upgrade?

2 more replies
Answer Match 102.06%


we have a Port?g? Z930 with Win 7 preinstalled.
Now we want to upgrade to Win 8.
There were two Win8 DVDs supplied.

Can I use this DVDs for upgrade?
How should I use the DVDs without a drive?

I tried the DVD with another laptop and the DVDs are not bootable.

Any hints?

Thanks in advance!

Kind regards,

A:How to install Win8 on Portege Z930


> How should I use the DVDs without a drive?
I assume you cannot use them if you have not external CD/DVD drive?

Maybe you could borrow such drive from a friend?

Otherwise try to copy the content of the disk to a USB flash memory stick and then try to boot from the stick.
But to be honest, I?m not quite sure it this would functions.

Additionally check this:

4 more replies
Answer Match 100.8%

I updated my Toshiba portege to Windows 8, and all Works fine, except the 3G Ericcson, that i cannot find and it not Works,
What should I do?

Thanks in advance

A:Portege Z930 - need Win8 driver for Ericcson 3G

>? except the 3G Ericcson, that i cannot find and it not Works,
Not even this one ?

Try to test it and send some feedback.

4 more replies
Answer Match 93.24%

Hi there,

Anyone have tryed to upgrade Z930's SSD?
Looking for some info, they appear to use mSATA interface - mini PCI-E like conectors.

Any specific information about the disk inside?

I'm planning to put this beauty on the machine:


A:SSD Upgrade for Portege Z930

The mSATA connector looks very similar to miniPCI connector but they are totally different.
So your only solution is to replace the HDD with a 2.5" SATA SSD.

17 more replies
Answer Match 91.98%

Hi all,
I'd like to know what is the recommended memory by Toshiba to upgrade the RAM at the maximum amount.
I own a Portege Z930 16M part number PT234E-08P05SIT.

If I undestood weel it needs a 4GB DDR3 memory to get to the maximum of 6GB (2 on board+4), right?

What manufacturer recommends Toshiba?

Thank you

A:Recommended RAM upgrade for Portege Z930

Compatible 4GB RAM has part number PA5037U-1M4G.
Check it out.

2 more replies
Answer Match 91.98%


I recently bought a Z930 laptop, and I was thinking on upgrading the RAM memory.

I wanted to buy a 8gb DIMM, but I noticed on the specs that the maximum memory allowed is 6 gb (that means a 4gb DIMM + 2gb on the motherboard). Is this a motherboard restriction or similar? If not, would the laptop run with 10gb of memory?


A:Portege Z930-10E - Memory upgrade

The max says 4GB but you may be able to get an 8GB module working if it's decent RAM that has the correct channels. But if something goes wrong and damages the mainboard I doubt Toshiba would repair it under warranty, so I think the best thing to do is stick with the recommended maximum. 6GB is plenty anyway unless you are doing heavy graphical/media creation.

4 more replies
Answer Match 91.14%


Is it possible to update to windows 8 without using a dvd external drive?

Through image of the dvd's or something?

I tried to put the files of the dvd in a external hdd usb drive but it didn't work... is there any way to install it without using a dvd external drive?

Thanks :)

A:Portege Z930 - Upgrade to Windows 8 without dvd drive

Yes you can make a bootable USB Flash Drive from the Win8 ISO by using a tool like WinUSB Maker.

1 more replies
Answer Match 91.14%


I just got my new Toshiba Portege Z930 pre installed with Windows 7, accompanied with two Windows 8 Pro discs. It's a beautiful pc, but with no cd-drive, how do I install Windows 8 from the discs?


Message was edited by: Toshibanewbie

A:Upgrade Portege Z930 with the accompanying Windows 8 CD's

> but with no cd-drive, how do I install Windows 8 from the discs?
You could use an external USB CD/DVD drive in order to boot from Win 8 disks.

Or you will try to install the Win 8 using an USB flash memory sik.
But in order to be able to install the Win 8 from USB flash memory stick an Win 8 ISO (image) files is needed.
Additionally you have to create an bootable USB stick. You can do this using the ?Windows 7 USB/DVD Download Tool?

I recommend to use google for more details

2 more replies
Answer Match 89.04%

After many months biding my time I have just embarked upon upgrading my Portege Z930-11G to Windows 8 Pro.

Largely this has gone to plan with the exception that after running the Toshiba Upgrade Assistant I've lost the Fn key display and about half the keys no longer seem to function at all.

The only key I ever used routinely is the Fn+F8 option to turn WiFi on/off.

So now I cannot enable the WiFi on the machine.

There must, surely, be a mean to do this but I can't find it. Does anyone have a suggestion? I'm OK for now as I have a wired LAN in the house but once I get out on the road I'm going to struggle without WiFi.

Before running the upgrade assistant the Fn key brought the key display up across the top of the screen and I surely wish I'd turned WiFi on at that point.

The Fn key utility offers very little control of the Fn keys. It does not offer the ability to do anything other than disable five on screen notifications for keyboard backlight, power plan, touch pad, cursor overlay and numeric overlay.

All help gratefully received.


A:Portege Z930: Loss of Fn keys after Win 8 upgrade - cannot turn WiFi on/off

> So now I cannot enable the WiFi on the machine.
First of all you can enable and disable the WiFi using function key but you can also enable the WLan in Windows 8 settings
Win key + C -> Settings -> Change PC settings -> Wireless

Now you can use the wireless devices slider to enable or disable the WLan.

But to get the FN key working you have to install the +Toshiba Function Key Utility+ for Win 8 and +Toshiba System Driver+ for Win 8

1 more replies
Answer Match 78.54%

I bought the upgrade from 7 to 8 during the promotional offer in early 2013, but until now I was waiting for a better moment to perform the upgrade. I'm trying to do the upgrade having prepared a USB pen with the ISO I downloaded in 2013.

However, after 20 minutes of work, around 99% it says that the Upgrade was unsuccessful.

I've read somewhere that it could be because of the recovery partition of my Portege.

Does anyone have faced similar problems?
Please, consider that I'm trying to perform an upgrade, instead of a clean install.



ps and probably OT: does anyone know if it is possible to obtain the ISO of 8.1 having the 8 with an activation code?

A:Portege Z930 - Upgrade from Windows 7 to Windows 8 Pro

As I’m not mistaken the Portege Z930 was sold with a preinstalled Windows 7 but the additional Windows 8 DVD should be part of the package.

Didn’t you get such Windows 8 DVD medium?

Anyway, I found an useful page which provides you different information how to upgrade the system to Windows 8.

Please check the link: Step-by-Step Instructions Upgrade to Windows 8

I would recommend you to perform the step by step instruction and to repeat the system upgrade process.

6 more replies
Answer Match 77.7%

I use Portege Z830-10H, Win8 64bit, which I upgraded to Win7 64bit.
Yesterday I installed the [Toshiba Upgrade Assistant 3.0| =2&selFamily=4&selSeries=362&selProduct=7399&selSh ortMod=3361&language=13&selOS=42&selType=425&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=al l&selectedLanguage=13&type=425&page=1&FROM=windows 8&ID=85688&OSID=42&driverLanguage=42]

To start off, and then I get this error message: "no internet connection detected. ..."
Options: Retry or Cancel. If Retry, the same is happening again, but have working internet.
The latest of everything on your computer.

What could be the problem? What do I do?

A:Portege Z830-10H - Win8 upgrade assistant - error message

Please check if .NET 3.5 is installed.
I had upgraded yeserday, it took about 10h to download the drivers.

I think the TOSHIBA connection is slow , mine has 10MBit...

7 more replies
Answer Match 77.7%

I use Portege Z830-10H, Win8 64bit, which I upgraded to Win7 64bit.
Yesterday I installed the [Toshiba Upgrade Assistant 3.0 | =2&selFamily=4&selSeries=362&selProduct=7399&selSh ortMod=3361&language=13&selOS=42&selType=425&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=al l&selectedLanguage=13&type=425&page=1&FROM=windows 8&ID=85688&OSID=42&driverLanguage=42]

To start off, and then I get this error message: "no internet connection detected. ..."
Options: Retry or Cancel. If Retry, the same is happening again, but have working internet.
The latest of everything on your computer.

What could be the problem? What do I do?

A:Portege Z830-10H - Win8 upgrade assistant - error message

Does the internet connection work in Internet Explorer?
If not, I don't think the upgrade assistant can access the Internet.

Or your Firewall/Antivirus is blocking the Upgrade Assistant. Uninstall it first before upgrading.

2 more replies
Answer Match 73.5%

I have a Portege Z930 ultrabook. A day or two back the display suddenly appeared to be permanently off. However, if I look carefully I can see that the image is there but VERY, VERY dimly. It is as if the light has been turned off (although since the screen is LED that will not be the case).

I was able to source a replacement screen but that made no difference.

The video card on the motherboard is working - at least to the extent that I can plug in an external monitor and see everything correctly.

I'm wondering if a hardware switch has inadvertently been triggered and I'm missing the setting. Or I suppose it could be a witch which turns the display off when the lid is closed which has become faulty...

The Z930 has been running Windows 8.1 very happily for the past year or so.

I'm hoping that there will be something simple rather than a motherboard failure...

Thanks in advance for any insight.


A:Portege Z930 - Display has become very dim

In my opinion it is hardware related issue and has nothing to do with settings.
In the past we have had many threads with the same or similar problems and describes issue was related to the defective FL inverter.

Have you already spoken with Toshiba service?

1 more replies
Answer Match 73.5%


I have a Z930-108 laptop, with a SSD drive and running Windows 7 Ultimate, which was working ok. However i recently started it up the first screen is "Windows loading files" then it freezes on the "starting windows" screen.

Any ideas please.


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Answer Match 73.08%

Install windows 8 and now to record a new track tells me that already exists, and Fingerprint uninstall and install him again but still the error, I can do.

A:The same fingerprint already exists in Portege z930

Solusion: TFPUWBF Delete Fingerprint Tool

4 more replies
Answer Match 73.08%

Hi, new to this forum. I have a Portege z930-14D laptop with 64 bit system with Intel Core i5-3437U processor and Windows 7 professional. I was using an external screen till recently. When i stopped using it, i noticed that the function key for display brightness wasn't working. When i pressed fn key and f6 or f7, brightness setting came up but i could change the brightness. All other fn key related operations were fine. I saw some online forums for this problem and followed their recommendation around upgrading diplay driver and value added pack from the UK support website of Toshiba. Also clicked on restart flash cards. Nothing seems to have worked and now the fn key itself has stopped working i.e., nothing happens when i press fn key and i cannot perform any operations using fn key. Please suggest what could be a solution to this problem. Thanks.

A:Portege Z930 - Function key not working

Uninstalled and then reinstalled display driver and value added pack and the fn key has come back but still cannot change brightness. Please advise.

1 more replies
Answer Match 73.08%

Since my keyboard was changed I have had problems with the sound of my laptop. I can listen music only by headphones! Could anyone help me? I have Windows 10 (64 bits). Thank you very much in advance.

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Answer Match 73.08%


I have a Portege Z930-14L with 8GB memory and wonder what is the maximal memory I can add ? I saw the following in the description, but I don't understand if that means the maximum is 12GB(4GB onboard + 8GB expansion) or 16GB ( 2x8GB)

System memory standard : 8,192 (4,069 onboard + 4,069) MB
maximum expandability : 8,192 MB
technology : DDR3 RAM (1,600 MHz)

Thank you

A:Maximum memory for Portege Z930-14L

If I understand this info right your Portege has already maximum RAM.
Fact is that your Portege notebook can handle with max 8GB memory. ON board there are already 4GB and there is only one RAM slot available for upgrade that also contains one 4GB RAM module.
With other words your notebook has already maximum RAM and upgrade is not possible.

2 more replies
Answer Match 73.08%

I installed W10 on my Protege Z-930 and it ran perfectly. During December Windows Update automatically installed a major upgrade for W10 and now the fan runs constantly, even when the laptop starts and CPU is very cold.
Can somebody help me ?

A:Portege Z930 - Fan runs constantly

Install and run Toshiba Service Station, update all the utilities.
Also update the BIOS.

2 more replies
Answer Match 73.08%


I have a Portege Z930 laptop with an SSD drive. Recently it would not boot into Windows 7. It just hangs at the "Starting Windows" screen.

I removed the hard drive and connected it to another computer via USB. This was ok, i could see all the files, so i formatted it and put it back into the laptop.

When i boot it up now is still hangs at "Starting Windows. This is confussing, as the hard drive has been formatted, and has nothing on it.

Any help please.

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Answer Match 72.24%


I recently upgraded my laptop to Windows 10, installed the drivers available on Toshiba website but unfortunately my touchpad lost the ability to scroll. Did anybody experienced this? How can I solve the issue?

Also, my function keys appear not to be working.

Thanks in advance.

A:Portg Z930-118 PT234 Touchpad not scrolling

Uninstall the touchpad driver in Control Panel, then let Windows Update install the new driver.

Uninstall the Toshiba Value Added Package in Control Panel, then install Toshiba Service Station, run it and install the Toshiba System Driver and System Settings.

1 more replies
Answer Match 72.24%

My daughter was using the above PC the other day, when suddenly it would no longer boot.

I've now tried to do a system restore to a backup I did a few weeks ago, but the system is reporting that the computer is using BIOS, but the backup was done with EFI

Unfortunately, on the bios settings page, I don't have secure boot listed under security.
In addition, on the system configuration page, the computer is listing the BIOS as being CSM mode.

Worse, there is no option to change that mode, as I can't select that entry.

I've now cleaned my hard disk partition, and done a system restore from the recovery media I created, but it still hasn't helped.

This poster [has a similar problem it appears|]

How can I reenable UEFI Boot/Secure boot? There must be a way.
I spent an hour on the phone with "Toshiba Expert Care", and they've now suggested I have a hardware fault.
I'd happily replace the SSD, if I thought that would fix the problem, but it looks like the problem is elsewhere.

A:No Secure Boot Option on Portege Z930-138

Furthermore, If I choose Refresh my PC after booting to my recovery stick, I get
"The drive where Windows is installed is locked. Unlock the drive and try again"

The drive can be read when booting to a command prompt, so I'm not sure which drive is being referred to here.

3 more replies
Answer Match 72.24%

My Toshiba Portege Z930-108 laptop has stopped to boot with any RAM module installed in socket.

If I remove RAM module, laptop boots and works fine, but if I install any RAM module (original 4Gb 1600 or a new 4G 1600 CL9 or 8G 1600 CL11) computer cannot boot.

The screen stays black and power led is blinking two green and two orange, and some seconds after, 3G indicator also on in blue.

This is the only problem that I have with this computer, but it's strange.

I have updated BIOS to last version and problem is not solved.

I have tried to reset hardware (, also I have tried to reset hardware with power button pressed 30 seconds without battery but no success.

Any idea about this strage problem?


A:Portege Z930 can not boot with RAM module installed

I guess you used wrong or not fully compatible RAM modules.
This is only one plausible explanation.

I would recommend you to order the RAM modules recommended by Toshiba which are:

4GB DDR3-1600 PA5037U-1M4G

2GB DDR3-1600 PA5037U-1M2G

11 more replies
Answer Match 72.24%

I've just upgraded from Windows 7 to Windows 10 (64) on my Portege Z930 (Part number: PT235R-08JOJERU)

Unfortunately, there are several issues that are not working properly:

- My function keys are not working at all (TOSHIBA Function Key v. is installed)- Bluetooth is not working (TOSHIBA System Driver v. 1.01.0002 is installed)

Besides I?m seeing in Device Manager 3 unrecognized devices:

Base System DeviceH5321 gwUnknown device
The screenshot is attached.
Please help to fix it.

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Answer Match 72.24%


I have problem with my Toshiba and I cant report it due to Toshiba website error.
When I'm on this site: and I enter serial numer of my PORTEGE Z930-14D which is 8D032137H nothing happens. The page which will appear is blank, and I cant check even the status on guarantee.

Please check it out, why the Toshiba website dont work correcly in my case.

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Answer Match 72.24%

Does anyone know how to get into the Intel Management Engine BIOS Extensionon in this laptop.
I have tried reseting the password for it, but it will not accept the default password.


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Answer Match 72.24%


Toshiba Portege Z930-108 PT235E
Windows 7 Professional SP1

I'm new to forums so please forgive me if I don't give enough information! I have two issues with my Portege Z930 that have been bugging me for months, if not longer. The first, and more longstanding issue is with the touchpad. Every so often it disables itself for no reason, and without warning. I quickly learned to press Function F9 and it comes back on again.

However, recently it was becoming more and more common (every couple of minutes) which led me to reinstall back to factory settings. Since then, it has been disabling a lot less frequently (once every few hours) but it still does it!

The other issue is with the device disconnect sound. This keeps on playing regardless of whether I have anything connected or not.
It was driving me crazy until I learned I could simply disable the sound effect which I have done (but clearly this is not a solution).
was hoping that this would be cleared up by the restoring of Window 7 to factory settings but if anything, its been worse since.

This has been going on for a few months now and I have tried everything I've read (although I'm not that tech literate so I may not have understood a lot of what I've read!).

I've looked in event viewer but there doesn't seem to be a record of anything happening when the noise occurs. In device manager, the screen does seem to refresh shortly after the noise but there's no way of knowing which device is causing ... Read more

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Answer Match 72.24%


after 3yrs without problems the SSD in my Portege Z930-108 crashed. I could still copy the D partition (HDDRecovery) but no system or data partition.
When substituting the SSD with a newer version (Samsung 850 EVO) the right screw (Z930 oriented bottom up and sound connectors to the right) accidentially droped on the main board just next to the SSD. There was a short blue flash and afterwards the batteries do not seem to work any more. The system is running plugged into net without problems but no buffering by batteries happens any more.
Do I have to exchange the whole mainboard or is there some work around possible?

Second is there a way to recover the original drivers/system from the copied D partition without a Toshiba Recovery wizard or is there a download of this wizard?

Thanks for any comments and help

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Answer Match 72.24%


I have to Setup *20x* z930 for a customer,
the Notebooks have been bought with OEM W7/W8, W7 is preinstalled.

I want deploy a "standard-Image" for all 20 Notebooks (Windows 7, sysprep) -
my question is about the windows7 key aktivation

If I clone a W7 OS to another Portege, there is still the same W7 Serial number (checkt it with script; w7 is still activated). (Serial Key for W7/W8 integrated on system board?!).

May i run into troubles when doing the "rollout" in the way i described above?

thanks for help!

A:Question about Win 7 image installation on 20x Portege Z930

What troubles do you think about?

Fact is that if you need 20 Microsoft Windows 7 licenses if you want to use Windows 7 on 20 notebooks.

But you can still use one and the same image on all 20 notebooks if all notebooks are equipped with the same hardware parts.

2 more replies
Answer Match 72.24%


our company bought a Toshiba Portege Z930-14X and it is necessary to do a clean Windows 7 Install.

Unfortunatly there is no working Windows 7 key to be found anywhere on the device.
I did read out the key from the original installation, but this key is not supposed to be activated, hence doesn't work for clean installation.

Usually there is a licence sticker at the bottom of the device, but this laptop has nothing whatsoever.

So, where do I find that Windows 7 key?

Kind regards,

A:Portege Z930-14X - need key for clean Windows 7 installation

>Unfortunatly there is no working Windows 7 key to be found anywhere on the device.

If you want to use an clean Windows system, you have to purchase the MS Windows disk containing the serial key.
The Toshiba notebooks are preinstalled with Toshiba image containing the OEM version of Windows system and the drivers. This image is already activated. The serial key isn?t needed.

6 more replies
Answer Match 71.4%

Very disappointed with the response from Toshiba over an issue we are having with the Z Series laptops.

Let me explain - I am responsible for the laptops at a large college in the south of the UK. We have round 40 Series laptops and on a large number of them the screws which hold he hinge covers in place have come out and become lost, in many cases the hinge covers have come off and been lost as well. The first thing that crossed out minds was 'interference' by students but as no other screws were found to be lose the only conclusion we can come to is that that there is a design fault and these hinge cover screws have worked lose over time and fallen out.

I am currently working through all our Z Series laptops and I am finding more and more lose or missing screws and additional missing hinge covers. We have bought this to the attention of Toshiba but they will not accept there is an issue - but haven't yet provided a reason why this should be happening in such numbers.

As can be imagined we are not best pleased with their response and would like to hear from anyone who has had the same issue. At over 50.00 GBP to fix each pair of hinges, you can imagine how quickly the costs are rising.

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Answer Match 71.4%

I have the laptop since July 2013. At the beginning I had a good autonomy, the battery was lasting 6 hours, which with time diminished to something like 4 hours.
Now, I've been using the laptop plugged for some time, and I discovered a week ago that I have a huge capacity loss, around 55%. The strange thing is that this got much worse in few days, and now the loss is at 77%.

Besides buying a new battery (which I will do in the future - btw, any tutorial on how to change it?), what can I do? this loss of capacity is permanent? I've been measuring it with an acpi tool.


A:Portege Z930 - high loss of battery capacity

since the last message, the capacity loss raised to 83%. Any idea?

2 more replies
Answer Match 71.4%

My TOSHIBA (ex-laptop) Portege(Z930) board burned out with hot water. I removed the tiny SSD and now need to transfer the data with a USB to another PC.

I borrowed from a friend a SATA to USB adapter with 2 interfaces and even the small connectors for SATA was not small enough for TOSHIBA's SSD. Apparently I need a special SATA to USB adapter which fits to TOSHIBA Portege's mSata.

The reason I wrote here is because there are many SATA USB adapters in internet advertised but it seems they have bigger connectors. So TOSHIBA calls the SSD mSATA labeled on it, but many people call mSATA for one size bigger SSD.

I don't want to order something doesn't fit again. Is there anyone who already removed SSD from Portege?
Could you provide me a link for such adapter?

A:Portege Z930 - need external controller for internal SSD drive

The notebook was equipped with an HM77 Intel Panther Point chip and with the launch of this chip Intel allowed the notebook manufacturers to integrate the mSATA (micro SATA) SSD form factor.

There is also an difference between the mSATA form factors?
Since the mSATA is limited to four (NAND) chips only, Intel has developed a new standard of mSATA which is called m.2 or mSATA2.

In many cases this is called also NGFF (New Generation Form Factor)
This m.2 standard is longer and has a lower profile?

I'm not quite sure if this Portege Z930 supports mSATA or mSATA2 but you check the internal SSD drive where this information should be available

6 more replies
Answer Match 71.4%

Good afternoon,

When I press the FN key does not appear functional menu at the top of the screen. I installed Toshiba Value Added Package and Function Key but still missing.

Like this:

What driver I need?

The operating system is Windows 8.1 Pro and laptop Toshiba Portege Z930-108


A:Re: Portege Z930-108 - FN key doesnt show flash cards


If you use Win8.1 you can use Functional kez on two ways and change two modes:
-special function mode
-standard F1-F12 mode

There is one difference. When you use special function mode you can use F keys only. With standard mode you must use FN+Fx key combination.

Flash cards that you can see at the top of the screen works with Vista or Win7 only. As far as I know since Win8 flash cards are not shown on the top of the screen anymore.

5 more replies
Answer Match 71.4%


I have a Toshiba Portege Z930-D3S laptop. I wanted to run a system recovery and did everything exactly as in the manual page 4-24, Section System recovery Options. The tool told me that the recovery partition is empty (or something like this) and the recovery cannot be performed. I definitely did not erase it and do not how it can be. Then there was an option to erase sdd and I thought that this might help (don't ask me why) and that the tool would erase everything but the recovery partition. So, I chose it.

Now I have the frozen screen with "Toshiba Leading Innovation" and cannot enter any menu neither by pressing 0, nor by holding F8. I cannon restart the laptop, it seems that it simply fall asleep when I press the power button.

Please, help me to recover the system.

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Answer Match 70.56%


I have toshiba portege Z930 and my function keys worked until I have installed YAC (Yet another cleaner) to get rid of some malware, that worked, but the problem is that even after uninstalation, function keys got broken:

FN + y/z which should highlith the keyboard is not working (I've installed something called "Function Key" so that works for now, as well with FN 1,FN 3,FN 4, and 3+4 for volume)

but others doesn't simply work:
FN + ESC (mute)
FN + F2 (eco mode)
FN + F5 (monitor switch)
FN + F8 (wifi/bluetooth switch
FN + F9-12

Could anybody point me to right drivers for that? Thanks a lot

A:Portege Z930 - FN keys Issue - not showing menu on a screen

What Windows system is installed?
In case of Windows 7 you must install Toshiba Value Added Package
In case of Win 8.1 you need to install the Toshiba System settings.

But note: some FN key functionality depends on the 3rd software. For example you will not be able to use the FN+F2 eco mode if ECO Utility isn?t installed.

But why you don?t set the OS back to early time point before you used the cleaner tool?

2 more replies
Answer Match 70.56%


I used Toshiba Recovery Media Creator to create 2 recovery media on USB flash drive for my Z930-10P. Then I removed all partitions from the computers SSD. The problem is that the recovery process won't work. This happens:

1. 'Windows is loading files' is displayed on the screen
2. 'Starting Windows' and the Windows 7 animation logo is displayed.
3. Then the marker is shown for a couple of seconds before...
4. An error message *ERROR : F3-F100-0008* is displayed with the instruction 'Please press OK to turn off the computer.'

I have tried both USB flash drives. What does this error mean?

A:Portege Z930-10P - Recovery media ERROR : F3-F100-0008

Unfortunately I don?t know what this error code exactly mans but on different forums people speculate about some HDD, memory or recovery image failure.

In your situation proper answer will not help at all. Problem is that you cannot use created recovery USB sticks and at the same time you?ve made biggest mistake and removed recovery image saved on the SSD. Now it is not possible to start HDD/SSD recovery image installation.

Question is: what you can do now? You can try to contact nearest Toshiba service provider, explain the situation and ask for help or good advice. Other way you must order original recovery installation disc for recovery image installation.

16 more replies
Answer Match 70.56%

I recently updatet my Laptop (Z930-12m) to windows 10, everything is working fine so far, except the Touchpad (Synaptics).
I can't scroll any more and also the momentum setting I used before seems not to be working any longer.

So I ask myself are there any updates for the drivers planed for this? Or can I get them anywhere else?

A:Portege Z930-12M - Touchpad is not working properly after Windows 10 update

The scrolling on the touchpad works now, I just did not adjust the settings properly.
But the momentum still does not work.
Anyhow, I found a view drivers for my laptop

1 more replies
Answer Match 70.56%

I have a toshiba portege z930 pt234e With Windows 7 Professional
I connected the external optical drive and was running fine
But when I installed the Toshiba Recovery Media Creator, the external optical drive disappeared
When I open the Toshiba Recovery Media Creator, Shows, No HDD Recovery Area!
I want to make a Recovery disk of the system

A:Portege Z930 - Toshiba Recovery Media Creator issue


The Recovery Media Creator is an Toshiba tool which requires the Toshiba image files in order to create the recovery disk. The image files are placed on a different partition called HDD recovery partition.

If the HDD has been modified or this partition deleted, the recovery media creator will not be able to find the image files and you will not be able to create such disk.

So my question is: did you reinstall the Win 7 at your own hand? Did you modify the HDD in the past?

19 more replies
Answer Match 68.88%

Just got the new Satellite Z930 with the 128Gb SSD partitions as follows

450mb recovery partition
260mb EFI system partition*
9.66Gb recovery partition
8Gb Primary partition*
100.76Gb Boot, pagefile, crashdump, primary partition*

Only those marked with * are allowed to be deleted using the windows disk management tool.

I'm assuming the 8Gb partition is the recovery media for a factory restore. I'm planning on creating a USB recovery media of course (9Gbrequired according to the recovery media creator - 16Gb USB recommended). Then delete this partition and extend the main partition.

The questions:

1. Anyone know what the 9.66Gb partition is and why it can't be deleted? Possibly hibernation related, but why 9.66 when there is only 6Gb RAM installed (that would make the hibernation partition 4Gb)

2. What is the EFI partition for?

3. It is curious that if you take away 4Gb (what the hibernation file for 6Gb RAM should be) from the 9.66 the remaining 5.66 and the 8Gb partition are basically the same size as the 13.5Gb primary partition reported here for the portege z930. Why would Toshiba squirrel away part of the recovery media along with the hibernation space?? Any way to recover the full 13.5Gb asmentioned in the portege z930 post?

Thanks in advance

A:Satellite Z930 - question about Win8 SSD partitions

>1. Anyone know what the 9.66Gb partition is and why it can't be deleted? Possibly hibernation related, but why 9.66 when there is only 6Gb RAM installed (that would make the hibernation partition 4Gb)

I assume the 9.66GB partition called recovery partition is created for HDD recovery.
You can recover the notebook using HDD recovery and this does not require the recovery disk or recovery USB memory stick.
But I would not recommend deleting this partition because you would lose the possibility to recover the unit by HDD recovery?

>2. What is the EFI partition for?
EFi partition contains the boot loader program for all operating systems installed (in other partitions) on the HDD. So don?t touch it.

1 more replies
Answer Match 68.88%

I bought a computer (Z930, 128 SSD, 6GB RAM) with Windows 8 preinstalled, and I want to remove windows 8 and install windows 7 for which I have the license.
my question is:
1 - is it possible to format completely the hard drive to install a "clean" windows 7
2 - after doing this, will it be possible to reinstall Windows 8 from USB recovery media that I've created.
2 - Is the installation of Windows 7 pose a problem? (about the new UEFI; reconnaissence of hardware ...)


Message was edited by: bassam
to clarify my question about the reinstallation of Windows 8: if I delete all partitions of my hard disk, will it still possible to use the USB recovery media support that I created? is there any partition necessary to the USB recovery media support

A:Satellite Z930 - Is it possible to reinstall Win8 after its deletion?


Last week I tested it on my Satellite U940 and my answers are as follow:
> is it possible to format completely the hard drive to install a "clean" windows 7
> after doing this, will it be possible to reinstall Windows 8 from USB recovery media that I've created.
> Is the installation of Windows 7 pose a problem? (about the new UEFI; reconnaissence of hardware ...)
Generally speaking no, it is not a problem. Only problem can be installation of some drivers, tools and utilities but I believe you will be able to install it.

Check also

> to clarify my question about the reinstallation of Windows 8: if I delete all partitions of my hard disk, will it still possible to use the USB recovery media support that I created?
I have tested it and there was no problem at all.

Before you start to do anything test recovery USB functionality.

3 more replies
Answer Match 68.88%

Hi to all,
I want to downgrade my Satellite Z930 from Windows 8 to Windows 7 pro.
Is that possible?
Are there all drivers for Win7?

What do I have to do?
I made 3 System recovery disk (DVD), Can I now start the Downgrade procedure?


A:Satellite Z930 - Downgrade from Win8 to Win7 Pro possible

It is possible?why not?

For that check this:

You need to make some necessary changes in BIOS. Disable secure boot and set from UEFI to CSM mode

>Are there all drivers for Win7?
Look here:

>I made 3 System recovery disk (DVD), Can I now start the Downgrade procedure?
If you made the recovery disk, you will be able to set the notebook back to factory settings.
This allows you to use Win 8 again.

3 more replies
Answer Match 64.26%


I have problems with entering the BIOS and boot. My device requests a password, what can you do? Toshiba service centers in our city is not present. All I could do - press control, tab, control, enter, and the machine gave me PC Serial

Sorry for my English, I used Google translator.

More replies
Answer Match 61.32%

i have win8.1 and need connect my navi program to gps builed-in. On W7 i must only run toshiba gps program and in navi search com port.

How to make that in W8.1?

A:Portege R930-14C - Win8.1 and GPS connection


In Windows 8.1 this function is called ?Location tracking?.

You have to navigate to PC settings -> Privacy -> Location
Here you have to switch on the options:
- Let apps use my location

In this case single apps would be able to access the location (GPS) data.

1 more replies
Answer Match 60.48%


my model is PT321A-01K002, I have cleaned installed Windows 8 x64 and installed all the latest Windows 8 drivers from Toshiba in the corrrect order as specified in the installation instructions but after a while the CPU fan becomes loud and the system freezes.
Can someone help me please, this is the order that I have installed the drivers in.

1. Net Framework 3.5 *
2. Intel Chipset SW Installation Utility
3. Intel Management Engine Interface
4. Intel Display Driver
5. Intel Rapid Storage Technology Driver
6. Intel Wireless LAN Driver
7. Intel LAN Driver
8. TOSHIBA Value Added Package
9. TOSHIBA Fingerprint Utility
10. TFPU WBF Delete Fingerprint Tool
11. TOSHIBA System Driver
12. TOSHIBA Function Key
14. O2Micro Smart Card Reader Driver
15. Intel PROSet/Wireless WiMAX Software
16. Ricoh Card Reader
17. TOSHIBA Speech Synthesis
18. Infineon TPM Software Professional Package
19. TOSHIBA Service Station
20. Intel AMT Software
21. Synaptics Touch Pad Driver
22. Realtek Audio Driver
23. TOSHIBA Assist
24. TOSHIBA Security Assist
25. TOSHIBA PC Health Monitor
26. TOSHIBA Sync Utility
27. TOSHIBA Sleep Utility
28. TOSHIBA HDD Protection
29. TOSHIBA eco Utility
30. TOSHIBA Web Camera Application
32. Broadcom Wireless LAN Driver
33. Atheros Bluetooth Filter Driver Package
34. Bluetooth Stack for Windows by Toshiba
35. Intel Wireless Display
36. TOSHIBA Desktop Assist
37. TOSHIBA Metro... Read more

A:Portege R830 freezes and fan becomes loud using Win8

What USB devices do you have plugged in?

If you disable the fingerprint device in device manager does that make a difference?

13 more replies
Answer Match 59.64%


I have a Portege R830-1DU and i'm very disappointed with Toshiba.

I have the Function Keys working on the first month of windows 8. wherever, an windows update broken that to me and after that the function kys doesn't work anymore.

I reformated the pc, i tryied everything i found on the web but the only thing i found its the Value Added Package or the Memory Card Controller is missing. i tryed to install and reinstall all the versions but it seems to be to 32bits and no 64bit version. So i have to wait for next version of TVAP

Windows 8 has been released a lot of months and i think the problem is not to hard to solve.

Is there any another way to get function keys back to live?

A:Portege R830 - need Value Added Package for Win8 64bit


This the 64bit of the VAP for Win 8

[Value Added Package 1.6.0130.640205| =2&selFamily=4&selSeries=362&selProduct=7399&selSh ortMod=3363&language=13&selOS=all&selType=all&year upload=&monthupload=&dayupload=&useDate=null&mode= allMachines&search=&action=search&macId=&country=a ll&selectedLanguage=13&type=all&page=6&ID=84829&OS ID=42&driverLanguage=42]

the VAP is not notebook specific utility.
You can take this software which was released for other units too.

3 more replies
Answer Match 59.64%


I'm having difficulties installing the tablet buttons in WINDOWS 8.1 Pro. Everything else works, perfectly.

In Windows 8 Pro this buttons worked nicely, but now, after a clean install of Windows 8.1 Pro two of the buttons don't work. The buttons are the Toshiba assist button and the presebtation button. I've tried to configure them in Toshiba assist software but nothing happens.

I'm sure I've installed all drivers that made wverything work with Windows 8. As anyone tryed this and add success?

A:Portege M750 and Win8.1 Pro -tablet buttons don't work

> I'm sure I've installed all drivers that made wverything work with Windows 8

Windows 8.1 is not Windows 8 and many of Toshiba Win 8 drivers and tools don?t work or are not fully compatible with Win 8.1

As far as I know the Toshiba does not support Win 8.1 on this Portege M750.
This means that no Win 8.1 drivers will be released and in such case some notebook features like the control buttons could not work properly.

Fact is that using Windows Vista or Win 7, such buttons were controlled by Value Added Package. This package does not exist for Win 8.1 and has been replaced by other software called Toshiba System Driver

So in case you want to try to get the buttons to work, I recommend checking this with Toshiba System Driver

3 more replies
Answer Match 59.22%

Hello Guru Members

I work for a small charity organisation for the elderly, (not trying to pluck heart strings), and the situation is that we were granted 7 new computers, these computers have Windows 8.1, and because we have an existing domain network we actually need to have Windows 8.1 Professional installed.

So prior to knowing that Windows 8.1 could not connect to our network, I had already started getting all the Windows updates, and cleaning the PC's of all the Lenovo add-on's software.

Once I realised that it was not Windows 8.1 Pro on the PC's but only Windows 8.1, being a charity we were able to purchase from the Microsoft Volume Licensing Centre 7 Windows 8.1 Professional licences.

I tried to use the VLC licence through the 'Windows Add-on's feature in Windows 8.1 , but a Volume Licence key is not accepted, and i have also been told that I must download the Windows 8.1 Professional .ISO from the Volume Licensing Centre, and install this particular download version.

But my question is, when I do the installation from Windows 8.1 to Windows 8.1 pro, will it give me the option to do an upgrade installation, I worried as I don't want to lose all the previous windows updates, and Lenovo hardware driver files.

Or, is there a way to get the Volume Licence Key into the existing Windows 8.1 to unlock the Pro features, or even a clever way to trick the Windows installation.

Any members help would be really helpful.

kind regards
&n... Read more

A:Can i do an upgrade install from Win8.1 to Win8.1 Pro?, beggin members help thanks

7 more replies
Answer Match 58.38%

Is it possible to upgrade from Win8 32bit to Win8 x64bit or trick the PC into thinking its x64bit so I can install x64bit programs

A:Is it possible to upgrade from Win8 32bit to Win8 x64bit

No, you cannot trick it and you cannot upgrade. You can format and start over.

Is there a particular reason you want to get 64bit apps? Is it to take advantage of more than 4GB of RAM?

3 more replies
Answer Match 58.38%

I upgraded two computers from win8 retail to win 81. One totally failed and had to removed the hard drive and put it in my working computer, to roll it back to win 8.0. It would not boot at all not even to bios after that fiasco. The other computer went just fine. The MSI P7N motherboard with core2duo did not work after running and first reboot, it was left with a black screen. Had to remove hard drive put in other computer (newer with quad core, etc.. win8.1) and roll it back then put it back in the computer which had the fail. I still don't know what failed. I think that computers older than 5 years just don't have the proper hardware for Win8.1, but maybe wrong.

A:win8.1 upgrade win8.0 to 8.1 2 computers, one failed

New Windows 8.1 requirements strand some users on 8

I think that computers older than 5 years just don't have the proper hardware for Windows 8.1, but maybe wrong.

6 more replies
Answer Match 56.28%

Last Fall I bought my wife a Dell All In One with Win8 installed. I seldom, if ever use it for I am sticking with 7 for now. She has Live Mail, Firefox installed and that is about it. No apps other than those that came with the machine.

Is it worth while upgrading to 8.1 and then 8.1Update?

If so, what is the simplest way to go about it?. Not necessarily the cheapest but the easiest.

Thank you very much.

A:Upgrade from Win8 to Win8.1Update

To upgrade from 8.0 you have to do it through the Microsoft store. When you do the upgrade from the Store to 8.1, you automatically will get 8.1 update 1. I just did the upgrade about 10 days ago and discovered this when i did the upgrade.

Windows 8.1 - Update to from Windows 8

3 more replies
Answer Match 56.28%

What's better, upgrade a Win8 to Win8.1 or purchase Win8.1 ?


A:Win8 Upgrade or Win8.1 New Install

Upgrade the Windows 8 to Windows 8.1 is FREE.

8 more replies
Answer Match 56.28%

I just downloaded the Technet version of Win8 Pro. When trying to UPGRADE the RP version, I keep getting a message to "remove install media, boot windows normally, and then add the install media afterwards". Of course, nothing happens when I reboot, heh. It LOOKS like I will have to do a clean install on my SSD which I just cloned so no big deal. BUT, if someone manages to upgrade, please post the procedure!

Will I be able to upgrade WIndows 8 Release Preview to RTM without - Microsoft Answers

Nope, looks like a clean install is needed but the personal files can be kept... I will let you know.

A:Cannot upgrade to Win8 Pro Retail from Win8 RP.

The way I had heard was you would be able to use an Upgrade Version of RTM if you had RP installed. It would still do a clean install but save your personal files. It was to satisfy the requirement to have a previous version installed for the Upgrade key to work.


3 more replies
Answer Match 56.28%

Hoping for some help (Superfly?) with a similar issue, sorry if i'm threadjacking, can move it if needed. Thinkpad W540 purchased last summer, shipped with Windows 8 Pro but i do not have an email or car with the license key. I added on media center which required a separate key which I have. Earlier this year i kept getting the upgrade to 8.1 message and i finally gave in to end the annoyance. It went fine though i had to recreate various settings and such. About a month later, i started to get the activation notifications. I spoke with MSFT to said i was not on a Windows 8.1 Pro retail license (thanks to their pushed upgrade) instead of my OEM which i suppose makes sense. None of the license keys i had work for activation. Trying to make it go away by throwing money at it instead of time, i bought licenses of Windows 8 Pro, Windows 8.1 Pro and Windows 8.1 Pro Pack. None of them worked... So now I don't know what to do which has lead me to this thread. See below for a diagnostic tool report. Any ideas on what i can/should do? I'm hopeful to find a license key and/or hot fix to make this go away as i really do not want to have to do a clean install of Windows. Thanks!

Tool Version: 6.3.9600.16384
Licensing Status: In Notification
Licensing Status Reason: 0xC004FE00
Local Genuine State: Invalid Licence
Local Genuine Result P: 0
Last Online Genuine Result:
Grace Time Minutes: 0
Total Grace Days: 0
Validity Expiration:
Active Partial Product Key: JK7QT
Active Pr... Read more

A:Win8 To Win8.1 upgrade gone wrong

Hi and welcome to EF.

Seems you have tried a few key installs that failed ( currently you have the correct key installed which is a full WMC key that should not rely on a base qualifing Pro licence)
Anyway, the licencing store got corrupted - although there are no specific corrupted files as such, it may be prudent to run command prompt - admin:
sfc /scannow

Then try to activate with:
slmgr -ato

3 more replies
Answer Match 56.28%

Before I upfrade to win 10 I'd like to upgrade to win8.1 pro I have legit disk I bought, but when I try to install I get a message "serial number not match any on system" or something like that. I wiped the C drive but kept the recovery drives and still the same result. Restored the system to factory. Any ideas short of buying a new HD, and if the number is embedded in the MB then it won't help anyway.

A:How to upgrade from preinstalled win8 to win8.1 pr...

the product key is embedded on BIOS and honestly is not worth upgrading to windows 8.1 and then windows 10, it's better if you upgrade directly to windows 10. if your system has Home version sand you want the Pro version, you can simply upgrade to widnows 10 and then change the product key on it, it will switch to Pro version automatically. or you can do a clean windows 10 install and once at desktop change the product key 

9 more replies
Answer Match 52.08%

Hello Toshiba-Community!

I own a Toshiba Portege 7200 with the following configuration:

- P3 600 MHz
- 320 MB RAM
- 12GB HDD

However, the laptop is running well, but the CPU is pretty slow.

So I wanted to _upgrade the CPU_ with a faster P3.

My questions are:
Is this possible?
What are the requirements?

I searched a lot in the internet but I did not find a solution for this question.

Do you have one?? :-)

thx a lot in advance!

A:Is CPU upgrade for Portege 7200 available?

Usually such upgrades are not easy and in most case to possible and not advisable.

In most cases the different CPU can cause troubles with the BIOS.
Furthermore the higher CPU speed would produce more heat dissipation which could lead to an overheating.

Therefore it?s not advisable to upgrade the CPU

3 more replies
Answer Match 52.08%

I'm having Portege 7200. It was just given away to me. Thus, there's no documentation or manuals.
I'm interested in upgrading its old 4GB HDD to something more modern. Can anyone tell me what could be done for that? I mean - if standard 2.5" HDD is Ok, is there any motherboard/BIOS limitation as to the maximum size, etc.?

Thanks in advance!

A:Portege 7200 - HDD upgrade


The user manual can be downloaded from the Toshiba European page;

Here you should go to Support & Downloads -> Toshiba User Manual.
In the download form you should choose;
Archive -> Portege Archive -> Portege 7xxx -> Portege 7200

Maybe you will find some info in the user manual.

But I would like to provide some details too.
In my knowledge many BIOS versions supports an HDD size limitation. I mean not every HDD size is supported.
I have goggled a little bit and found out that the Toshiba MK1214GAP HDD can be used with the Portege 7200. It?s a 12GB HDD which supports the ATA-2/ATA-3/ATA-4 interface.

Maybe could test it.

3 more replies
Answer Match 52.08%


I have a PORTEGE R500 bought in 2007, SERIAL NO.48025469H.

I have obvious problems with VISTA and with WINDOWS 7. Both are not working well because it seems to have insufficient memory. I’m wondering if I can increase the memory and replace the disk with an SSD. I want to keep this notebook because it is perfect for all my needs.


Message was edited: posting has been translated

A:Portege R500 - RAM and SSD upgrade


According notebook specification your notebook can handle with ?GB RAM but was delivered with 2GB so memory upgrade is not possible.

What to say about SSD? SSD upgrade is possible and you can use 256GB SSD for upgrade. After doing this system will be much faster and you will get definitely more performance and ?speed?.

1 more replies
Answer Match 52.08%

Is it possible to upgrade RAM in Portege M300 laptop?

A:Is it possible to upgrade RAM in Portege M300


Yes, it is possible.

Mostly this oldie came with 512MB (2 x 256MB) RAM installed.
It should be possible to extend the RAM to 1024MB (2 x 512MB)

I think all details could be found in user manual which you could download from Toshiba page:

2 more replies
Answer Match 52.08%

I am looking to upgrade my portege m400-ez5031 with the fastest cpu it can handle,
now it is centrino duo T5600 1,83ghz.
I think the best is T7600 is it possible?

A:Re: Portege M400 cpu upgrade?


I don't know your motherboard's specification if it can handle T7600, but I think you should read:

6 more replies
Answer Match 52.08%


I upgraded my Portege R30-A to add a second SSD (Crucial M550) replacing the optical drive with the new SSD with caddy.

But now the system won't boot automatically from the original SSD.

I could press F12 while turning on my laptop, and bring up the boot manual. Here I can see my original SSD and I can boot from it correctly.

In the boot order in the BIOS, I only see HDD/SSD, USB Memory, ODD .... It doesn't give me the option to choose between SSDs.

Anyway when I boot in this way I get blue screens after a while in win7.

I have tried to instal a HDD as the second disc instead os SSD and the resut is the same.

Is there anything I can do to solve this, now I have to use the second disc as an external USB disc.


A:Portege R30 won't boot from SSD after upgrade to SSD and HDD


Such ODD to SSD/HDD replacement is not always possible and in many cases the BIOS will not handle and will not recognize the new HDD properly.

As far as I can remember some older Toshiba Tecra and Portege notebooks which supported the Slim Select Bay feature were able to handle 2nd HDD instead of ODD drive but this was possible due to available slim select bay.

In your case it looks like the notebook as well as the BIOS does not support such feature and therefore the additional SSD/HDD isn?t recognized properly.

5 more replies
Answer Match 52.08%

Hello Every Body.
I have just registered on the forum and I would like to request help from the forum members.
The help that I would like to request is about adding RAM Memory to my Notebook A Toshiba Portege R500.
The main reason for this request is because today I went to a computer shop and one of the technicians attempted to install 4GB RAM memory into my Notebook but it could not be done, when the new Memory was installed my notebook would not start.

More replies
Answer Match 52.08%


Just purchased a R30 and a very cheap OCZ 240Gb SSD, I'm trying to replace the HDD in the Toshiba with the SSD. I've created the Toshiba recovery disks, and inserted the disk and followed the recovery process from the DVDs.

When I attempt to boot the laptop I get the "Insert a system disk and press any key to continue error".

I've turned off secure boot, I;ve switched to CSM mode I've checked the SSD, I cannot get the R30 to recognise the new SSD.

Any help or suggestions?

A:HDD to SSD upgrade - Portege R30 is not booting

Just purchased a R30 and a very cheap OCZ 240Gb SSD
I cannot get the R30 to recognise the new SSD

Is the SSD recognized by BIOS?
The SSD drive should be visible on the first BIOS page… if its not visible, the BIOS does not see the SSD drive…
Why? Mostly due to compatibility issues…

In such case you have no many options; the SSD drive must be replaced with another one which would be compatible…Unfortunately, there are not details which SSD drive would be 100% compatible and therefore you would need to check it at your own hand…

If you found good working one, please share the details here in the community… could be interesting for other members…

1 more replies
Answer Match 52.08%


I am wanting to upgrade a company Toshiba Portege-z30-a-10w laptop from 128 SSD to 512 SSD
However when windows 7 loads, it crashes at login with a blue screen Error Error 0x00000001

The SSD 512 I am using is

and according to

It is compatible with the Toshiba portege-z30-a-10w
I have upgraded the BIOS on the laptop to V4 30/04/2015 (which to my knowledge is the latest)
Furthermore I have upgraded the firmware on the 512 SSD to what I believe is the latest
Version MU02
However I still get the same issue with Windows 7 crashing with a blue screen just before login.

Any ideas


A:Portege Z30-A-10w: Win 7 BSOD after SSD upgrade

I never managed to install Windows 7....However I installed Windows 8 and that goes on fine.....

I don't why but installing Windows 8 appears to allow the 512 SSD to be used

Hope this is of some help.


1 more replies
Answer Match 52.08%

Hi, I wonder if it's possible to upgrade the processor on my Portege 2010, I work as a pc-technican so I have no problem to do the work.
If so what models can I use?


A:Is CPU upgrade possible on Portege 2010

The CPU upgrade on the notebook is really not easy and tricky. I think you know this because you are a pc-technician.
The Portege 2010 seems to be an oldie? I didn?t find many details about this unit but I found out that this notebook was equipped with the PIII-M (Mobile) 866MHz CPU 133MHz FSB.

What you could do is to install and hardware diagnostic tool to find out what chipset is supported. Then check the details of this chipset (maybe on Intel page) and what CPU could be supported.

However, I?m really skeptical that the notebook will run stable after the upgrade. The overheating could be a big trouble!

4 more replies
Answer Match 52.08%

A very raw newbie at this.

I picked up a couple of 512MB PC133 SDRAM for my 4010 but when I put them in to the slots and pressed the power button.....Nothing Happened.

Would appreciate any help at all...

A:Portege 4010 - After RAM upgrade nothing happens


It sounds like that the new RAM is not compatible with your notebook.
What manufacture is it? If it?s a no-name module you should buy another one like Kingston, Infineon or something else.

What memory have you installed before upgrade or do you use only the new module in the notebook?


5 more replies
Answer Match 52.08%

Hi guys.

I'm currently trying to update windows 8 Pro to windows 8.1 Pro on an Asus laptop. When I tried to update from the app store, it prompted a message saying that "something has happened..." and the update was not able to download. Is there any way to update it? Please let me know what is required.

If more details are needed, please do let me know also.

A:Upgrade Win8 PRO to Win8.1 PRO

Have you tried here---

Update to Windows 8.1 from Windows 8 - Windows Help

Are you using a Microsoft account ?

3 more replies
Answer Match 51.24%

I'd like to upgrade my Portege 4010 memory and I know that I need 144pin/PC133 SO-DIMM SD-RAM. Unfortunately I couldn't figure out (even after talking to Toshiba Austria), if I have to buy low or maybe high density memory.

Most of the cheap memory on eBay is high density and I'm afraid to buy an incompatible one.

I hope somebody already has experience with that. It seems to be my last chance to get some competent information.

Thank you.

A:Memory upgrade on Portege 4010

As I remember maximum memory for Portege 4010 is 1 GB (2 x 512 MB) and it doesn't matter if you choose high or low density version.
If you need 100% guarantee you choose the low density version.

1 more replies
Answer Match 51.24%

I have a Portege r700 with original Windows 7 OEM installation.

The Windows 7 is up to date and Windows Update program is offering me to upgrade to Windows 10.

The upgrade process is starting fine, downloading & pre-configuring all necessary stuff, then finaly ask me to reboot the system in order to go on with the upgrade.

After a few seconds, the reboot process is launched, and load... the current Windows 7 system, saying that an error occured during the upgrade process.

I performed a few tests ; I am also a Linux fan so I tried to boot the system with a LiveCD of my prefered distros : after loading the prompt menu asking what I want to do (liveCD boot, install, diagnose, etc.), it reboots... and show me again the prompt menu (prompt menu is a GRUB feature, the kernel has not been loaded at this time).

I understand that "something" (and I guess it is the Toshiba restauration system) is preventing me to boot on something else than the original partition, preventing the Windows 10 upgrade.

Any idea ?

A:Portege R700 - cannot upgrade to Windows 10

I was offered the free upgrade on my R700-12U and R930-1DK Toshibas - and the upgrades was done without any problems. However, if I understand it right, the R700 is not on the list of upgradable units but it worked very well on mine, starting from updated W7.

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I have a R600 10Q and am interested in putting an SSD in to replace the aging/slow HDD have had a look at what other people have been saying and there appears to be some compatibility problems.

Does any one know if these have been fixed with the new BIOS updates? or is there a list of compatible drives?
Has any one had any success with any particular model?

thanks for the help

A:Portege R600 - SSD upgrade question


Most of today's 3rd generation SSD's should work fine. Many of the bugs that affected the earlier SSD's have been resolved now.

Ensure you update the firmware on the SSD before installing Windows. Updating the R600 BIOS is also a good idea. Personally I would buy an Intel or OCZ SSD (the later models).

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Hey, is it also possible to upgrade the current 1.4ghz processor to a much greater processor, such as a 3ghz processor? If so can anybody reccomend where i could buy such a chip...and would i need a toshiba technician to fit it?


A:Portege A100 - Upgrade Processor possible?

The Processor i had in mind is the "Intel Pentium 4 530 3 GHz processor"

"Main Features
Product Description Intel Pentium 4 530 3 GHz processor
Product Type Processor
Processor Type Intel Pentium 4 530
Processor Socket LGA775 Socket
Processor Qty 1
Clock Speed 3 GHz
Bus Speed 800 MHz
Manufacturing Process 90 nm
Cache Memory L2 Advanced Transfer Cache - 1 MB
Features Hyper-Threading Technology, streaming SIMD extensions 3
Compatible Slots 1 x processor - LGA775 Socket

Manufacturer Warranty 3 years warranty"

Can anyone tell me this would be fine to fit?

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Has anyone had problems upgrading a Z30A from a 256Gb mSATA Toshiba SSD to a 512Gb Crucial version?

I am cloning the disks using Acronis True Image, but the new disk crashes with a BSOD seconds after showing the signon screen...

Believe me I have tried every possible permutation of the process, including different cloning software, but cannot get past this problem, which is now beginning to look like a Toshiba problem rather than anything else.

Any feedback would be much apprieciated.


A:Portege Z30A - Upgrade to bigger SSD

And what happen when you install original recovery image on new SSD?

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I am the owner of an old but good laptop Toshiba Dynabook SS 2000 (aka portege 2000). Hardware is: P750 / 128M / 20Gb. Long ago, RAM has been increased to 256 MB, but this is not enough.

Is it possible to replace the 128 MB module with new 256 MB to increase RAM to 384 mb?
Or maybe the only set the same volume as on the board?

A:Portege 2000 - memory upgrade

European Portege 2000 can be upgraded to 512MB. Compatible 256MB memory module has part number PA3158U-1M25.

I think you can use it on your Dynabook SS 2000. Check it out.

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I have an old Toshiba Portege 4000 laptop.
The user manual says a memory upgrade up to 512MB (2x256MB) is possible. But the technical specification on the toshiba-direct website says a memory upgrade up to 1GB (2x512MB) is possible.
I brought 2x512MB (SO-DIMM 512MB SD RAM SDRAM PC133 PC 133 512 MB 144 PIN) NO-NAME memory at ebay and it doesn't work. The system won't boot.

Now my question. Can I go up to 1GB with the toshiba recommended Kingston memory or won't it work in general?
Anyone there with experience on this?

Thanks in advance.

A:Portege 4000 memory upgrade 1GB?

normally a portege 4000 is indeed upgradeble up to 1 gb ( 2x 512 mb sdram pc133, 3,3v )

however the architecture and number of chips on the modules can cause a incomptability, so 'bad luck' I suppose

on ebay-express you can find them for about 50 US$ ( search for portege 4000 ; memory )

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i do not have a floppy drive on my machine, only usb ports and a sd card slot. How can i upgrade the bios?


A:Portege 4000 bios upgrade

The easiest way is to create a dos boot cd-rom. There are several descriptions on the web. Google for it.
Add the extracted Toshiba bios files, ec29nobb.bin, chgbiosa.exe and chgfirma.exe to the CD-rom.

At first boot from the cd and run 'chgfirma ec29nobb.bin'.
Now the ECKBC-Firmware is written (don't power off during flash!!!)
Than boot again from cd and run 'chgbiosa'.
This flashes the Bios.
Both flash are necessary!

Here is how to extract the Toshiba bios file.
At first you have to extract the R211VOL2.exe file. Easiest way to do so is to use 'universal extractor' -- google for it.
After this you will get the file R211VOL2.IMA. This is a floppy image file.
You can extract the single files in the archiv using winimage (trial version should work).

Good luck!

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I'm happy with my M780-10V and don't plan to change it too soon but would like to enhance it.

I've upgraded RAM to 8GB though windows 7 32bit only recognises 2.9GB - any thoughts?

Has anybody tried going for Windows 7 64bit which should make more RAM available.

Also has anybody swapped out the drive and installed an SSD, I'm think 250GB, I guess that should give it a real boost.

As to swapping the i5 to an i7, I'm not sure that would be worth it - seems an expensive change - as the i7 doesn't seem to add that much looking at the various comparison sites.

Thanks in advance.


A:Portege M780-10V upgrade questions

I've upgraded RAM to 8GB though windows 7 32bit only recognises 2.9GB - any thoughts?

Win 7 32bit as well as other 32bit systems recognize only 3.2GB RAM. This is the 32bit limitation
Therefore its recommended to use 64bit system in case you’ve got more than 3GB RAM
The Portege M780-10V supports up to 8GB RAM therefore the memory upgrade is possible.

Also has anybody swapped out the drive and installed an SSD, I'm think 250GB, I guess that should give it a real boost.

The upgrade from HDD to SSD is the best move you could do… the performance boost will be noticeable. I did such upgrade on my Tecra notebook and I’m very happy with that…

As to swapping the i5 to an i7, I'm not sure that would be worth it - seems an expensive change - as the i7 doesn't seem to add that much looking at the various comparison sites.

In my opinion this is not necessary and I would not recommend you to upgrade the CPU. First of all Toshiba as well as other notebook manufacturers don’t support such CPU upgrades. Nobody knows if such upgrade would not affect the notebook functionality and in worst case the BIOS would not support a new CPU.
At the other hand you will not notice the performance boost using new CPU… in my eyes such upgrade would not be very useful.

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Can I upgrade proceror and RAM in my R500?
Is possible?? If yes, how procesor can i used?


A:Portege R500 - Upgrade procesor and RAM

hi RoboS,
first of all the modell number is needed to check which hardware is in the machine.

to upgrade ram: easy - there should be a door marked with a ram-symbol on the bottom of the machine. open up and insert more memory
make sure that the system is powerless: remove ac-adapter and battery!
make also sure that the new ram modules meets the specifications.

upgrade the cpu: much more difficult and toshiba dont support this upgrade...
search for your modeltype with a bigger cpu and check if it has a socket (should be), this cpu should go together with your machine...

but remember: double the ram isnt that expensive than upgrade cpu and you have more fun with a bigger amount auf ram than a bit faster cpu....

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Like in the topic. Please help; after upgrading to Win 10 there is no keys-backlight after using the FN + Z combination. in bios (after upgrading) everything is fine; so when I turn backlight ON or OFF backlight runs out, but there is problem with Toshiba Funcktion Key driver I think.
I did the reinstalation of this driver, have others toshiba drivers for Win 10 installed (Eco, system driver etc.). Toshiba Funckction key runs for several seconds after system bots up, and is blocked (?) by something after jus several seconds. Weird and very annoying. The fun is that combination for screen brightness (FN + F6 or F7) and for volume up/down (FN + 3 / 4) runs perfectly vell. Backlight
I think the problem is connected with Toshiba Funcktion Key program.

Please help ! Portege is the top class of Toshiba laptops.

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I have a M780. I wanted to upgrade to 8GB. But if I open the memory module, I find only one slot for the memory. How can I access the other one to put in 2x4GB?

As they seem to be similiar to the M750, maybe it is the same with the M750 and someone can answer this question. Could not find a service manual for the M750/M780 either.



A:Portege M780 - How to upgrade the memory?

Hi schuerstedt,

You really ask where to find the other memory module slot?
User manual is not interesting for you? Right???

Well, if you check the user manual, you can find an exact description how to replace both memory modules with a lot of pictures.
Check this!!!

Btw, the other slot is placed under the keyboard.

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I have a Portege 4010 and cannot find the memory expansion bay to upgrade the memory. Under my laptop is the harddrive, dvd, battery and what I think should be the memory, BUT it has 2 wires attached to it.

A:Portege 4010 - Memory upgrade


The memory modules are hidden under the keyboard!
So you will have to remove firstly a think plastic cover above the F1-F12 keys.
Then you should find 2 screws which secure the keyboard.

Please be careful because the keyboard is attached to motherboard with a thin flat cable?

Then you could see the memory modules. Gently press out on two latches.
One end of the expansion memory module will pop up. Then grasp the expansion memory module and pull it out.

Hope this helps...

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2 questions:

1. I'd like to replace my 3 yr old portege a100 hard drive with a 2.5 inch 100-200gb hard drive (internal).
I was wondering if this was possible?

2. I was wondering whether if the hard drive was replaced with a new 100-200gb drive, if Windows XP Professional would run/be allowed to install on the new drive?

Many thanks.

A:Harddrive upgrade on Portege A100


The Windows XP will accept the bigger HDD sizes but not the BIOS!
In worth case the BIOS will not recognize the new HDD and you will be not able to reinstall the OS!

After a short investigation found several compatible HDD sizes for Portege A100.
Seems you can use the 40GB, 60GB and 80GB. In my opinion the 100GB HDD could be also compatible. But you will be not able to use a 200GB HDD. This is simply too much!!!

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I've got a Portege 4000 and am looking to move on from Windows 98SE. The obvious alternatives are W2000, XP or Ubuntu Linux.

If I can find a full version of WXP, would I be able to do a clean install (rather than upgrade) and get drivers?
Officially, the laptop is only compatible with 98SE or 2000, but these systems are old now.

I imagine if I upgrade XP over 98SE it will keep all the drivers, however this isn't my preferred method of installation and clean installs are better.

A:Portege 4000 - Win 98SE would like to upgrade

Win98 uses the Win95 code base, which is not compatible with NT/2000/XP. So the Win98 drivers wont work.

You should backup your documents, format C:, then install XP fresh.

You can use Windows 2000 drivers in XP - its basically the same OS internally.
If for some reason the Win2000 drivers don't work, you can use XP drivers from other models of a similar era.

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I saw the following link which give dates for release of a "full set of WIndows 10 Software components" for some models- probably recent ones . This does not cover the Portege M780 I have or indeed any Portege models far as I can see.

Windows 10 upgrade would be available from microsoft anyway but is there any advice re doing this upgrade from Toshiba or has anyone ese done this or something similar. I am especialy keen to know if the fingerprint reader is supported.



A:Portege M780 - Windows 10 Upgrade

The newer Portege's support Win10, Z930, R30-A.
The M780 may simply be too old to run Win10 smoothly.

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Good morning
My question is very simple: can someone tell me if the upgrade to WINDOWS 10 is possible for my laptopnTOSHIBA M800 -11G , serial number 29037079W
Best reahrds

A:WINDOWS 10 upgrade on Toshiba Portege M800 -11G

Generally, models that dont have UEFI Boot Mode will have problems in Win10.
It is best to stay with the currently installed OS.

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Just wanted to briefly report of a successful SSD upgrade.

When I got my Portege R930 (PT331E, i7) two years ago, I changed the HD to a Samsung SSD 840 PRO 512GB (big improvement). Now this SSD is too small (photos!) and I wanted to increase the capacity to 1TB.

But instead of a new SATA, I decided to go for an mSATA + SATA adapter – I got the impression an mSATA unit would be more “future-proof” – next laptop upgrade for me would be a Portege Z, which use mSATA.

So I bought a Samsung SSD 850 EVO mSATA 1TB together with a Delock converter/adapter, made a clone with the Apricorn cable and software, switched the SSDs and everything works just fine (actually a little bit faster )! At first I tried to make the clone with Samsungs migration software but that didn?t work, maybe I didn?t use the right version.

So – now I have a much lager SSD that will live longer than my R930. Please note that I am not a computer expert – just a happy Toshiba user!! Thanks for a good forum with my good ideas!


A:Portege R930 - mSATA SSD succssfull upgrade

So I bought a Samsung SSD 850 EVO mSATA 1TB together with a Delock converter/adapter,….
....and everything works just fine

Great news Ajo!
Thanks you very much for the feedback…

I also upgraded my notebook with a 250GB SSD drive and now I’m thinking about a bigger SSD drive… I should consider your solution now…

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Recently I acquired a 2008 vintage Toshiba R500-11Z ultraportable laptop. It needed a new keyboard since most of the keys were dead, so I purchased a new replacement (exact same keyboard, from an eBay seller). I also decided to give it a new lease of life by installing a solid-state drive. The old keyboard was secured to the chassis with some sort of sticky back plastic which wasn't reusable, so for the new keyboard I used some strong double sided tape. Before screwing the plastic undercarriage back on I installed Windows 7, with the undercarriage loosely fitted in place. Windows install completed and all looked good. After screwing in the undercarriage I discovered that the optical drive ?its original "open-top" Mat****a DVD-RAM UJ-844S? would not read discs; it just makes a noise 3 times but does not then spin up as it would normally. Drive is visible in both Explorer and Device Manager.

After unscrewing the undercarriage, reseating the optical drive, and rescrewing a number of times I haven't been able to get the optical drive to read any discs. What I have established is that the disc must be catching on the ceiling, thus signalling the drive to not spin up; by leaving the screws off that side of the undercarriage allowed me to create a gap so there is more room between the optical drive and the ceiling of the laptop. Discs will then spin up and Windows autoplay will open them. What I can't work out is what has changed in terms of how the drive is mounted an... Read more

A:Portege R500- after hardware upgrade ODD will not read

Just to say after a lot of head scratching I worked out the problem. I'd made a mistake in reattaching the metal mounting clip to the back of the optical drive.

I'd screwed the clip on on the outside of the orange coloured connector when it needed to be on the inside (between the optical drive and the orange connector). It seems this must have pushed the drive out of place just enough to stop it from working properly.

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Having upgraded the RAM to 8GB, how do I now upgrade the installed 'Windows 7 Pro' from 32 bit to 64 bit so as to make best use of the extra memory?

Non tecchie, so please explain in simple terms!


A:Portege R700 - How to upgrade from Win 7 32bit to 64bit?


You cannot ?upgrade? from Win 7 32bit to 64bit.
To use the Win 7 64bit system, you will need to make a full, clean Win 7 64bit installation.

This would require new installation of all your software, tool, utilities as well as drivers.

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I?ve got a Z20t-B-10C with a 256 GB SSD Samsung MZNTE256HMHP, which is a SATA M.2 2280 module.

I assume, I could replace this one by any other SATA M.2 2280 module, like the new SanDisk X400 1 TB (also named SD8SB8U-1T00-1122 or SD8UB8U-1T00-1122, don?t know the difference yet).

Does anyone know, where I could also replace it by a PCIe M.2 2280 module (also called NVMe), like the Samsung SSD SM951-NVMe 512 GB M.2 (MZVPV512HDGL) or the Plextor M6e 512 GB M.2 (PX-G512M6E)? Do I have to look for the M.2 ?B? and/or ?M? key?

A:Portege Z20t SSD upgrade – SATA M.2 only?

I dont think the notebook supports PCIe, you should get a SATA drive to ensure compatibility.

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I have a Toshiba Portege R830-10Q that I am trying to upgrade from Windows 7 to Windows 10.

When upgrading it stumbles and goes into a repair loop at 29% which then gives me the error 0xc000000f with no way of rolling back.

A clean install, installs absolutely fine but due to Microsoft's activation rules (can only be done via an upgrade unless you buy the product) this is no good.

Has anyone successfully managed to upgrade the R830-10Q to Windows 10 yet?

I know its not on the Toshiba list of approved PC's but surely there must be a way

A:Portege R830-10Q - Win 10 upgrade - error 0xc000000f

I have this problem too, anyone can give us advice how to solve this problem


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Has anyone compiled a complete list of the issues involved in upgrading to Win 7 Ultimate from XP Pro (SP3) on a Portege M400? If so, are there solutions for those issues.

Could you provide links to the issues and their solutions. Thanks.


P.S. I want to get all my ducks in order before upgrading (doing a clean install) -- quack quack.

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