Tech Problem Aggregator

Windows 10 Upgrade hangs on "place the external storage and press OK"

Q: Windows 10 Upgrade hangs on "place the external storage and press OK"


This will be my first post on this forum.

A couple of weeks ago I bought a Toshiba SATELLITE CL10-B-103 for my son. This CL10-B-103 had Windows 8.1 installed. This evening I planned to do the installation of the Windows 10 Upgrade because Windows 8.1 announced it was ready for the upgrade.

The proces went slowly but smooth and with no issue until now...... Since the laptop is equipped with only a 32 GB HD the upgrade proces informed I had to stick in a USB Stick. After this the proces continued smoothly but slowly, but that was no issue because I had the whole evening. However after the first restart of the system when it was at about 60 or 66% of the installation proces this error message showed: place the external storage and press OK. This is very strange since the USB stick was not removed at all and was still in the system. The more strange it is, is that both the OK-button as the Cancel-button are not selectable. Not via the touchpad and not via a Tab or an Enter.

Some online Windows 10 community post mentions that via the BIOS the system should be booted from this USB Stick. I have tried to restart the system with DEL, F2 or F8 but I could not get into the BIOS and was not able to change the boot sequence.

After each 'restart' the same error message appears. It does not matter whether the USB stick is in it or not.

So, my conclusion is my CL10-B-103 is hanging/is in a loop. I do not know how to proceed.

Please, I really can use some help.

Many thanks in advance.

A: Windows 10 Upgrade hangs on "place the external storage and press OK"

Since it seems I cannot modify/change a post I reply to my own post now.....

The issue seemed to be solved. When I was able to use the touchpad I could push the butten OK and the upgrade proceeds now.

1 more replies
Answer Match 99.96%

So, I'm using a burnt CD-R of windows XP w/ SP 2 I downloaded from MSDNAA. This is actually the second copy burnt from the same iso. I'm running Ubuntu Gutsy Gibbon, so that's on the MBR, and there is about 50 gigs of unpartitioned space sitting on the primary hard drive. My combo drive is IDE, my hard drive is SATA, and my motherboard uses the P35 chipset.

Now, to the actual problem. I pop in the disk, set the first boot device to be the optical drive, it gets to the "Press any key to boot from CD...." message. I press a key. Nothing happens. A few details on what exactly "nothing" is: In contrast to when you don't press any key, no more trailing .'s occur. However, the cursor keeps blinking, so the system is totally hung. But there are no noises, nothing new pops up on the screen, etc. Nothing happens.

I'm thinking the ISO may be bad (though I did directly download it from microsoft), but I've also heard of people unable to install specific versions of windows from not being able to boot from the CD under similar conditions.
Anyway, any help you could provide would be very much appreciated.

A:"Press Any Key To Boot From CD" Hangs when I press a key

How did you manage a direct download from MSDN of XP?

1 more replies
Answer Match 99.54%

recently installed windows 7 on an old Gateway 510 x. Wanted to put XP Pro back on it so went ahead booted from disk, formatted, the computer restarted as usual to complete installation but never made it past "press any key to boot from disk...". I let it sit for like an hour (even though I knew time wouldn't help). What could be the problem? I read somewhere about pressing F6 when the XP cd first loads to install SATA/RAID drivers but my drives are IDE. Also if I do try to "press any key" after the formatting has finished and the computer restarts nothing happens. The only fix i've found is to put in the windows 7 dvd I have and reformat with it - then reboot with xp disk. Then when I push "any key" to boot from disk the usual XP setup dialog blue screen comes up. Anyone have any ideas? I've googled my brains out trying to get an answer so this is my last resort.

A:XP installation hangs "press any key to boot from disk...." forever

The only thing I can think of is a bad XP Install disk although it will boot when you first install which is the only time you should "press any key".. Other than that it could be something with your keyboard not being sensed at that time, try a different keyboard. Problems like this are sometimes only solved by process of elimination.

19 more replies
Answer Match 97.44%

Hi. I am currently upgraging my Windows XP Home to Professional (for the MUI), but I have encountered this problem multiple times. Although I have disabled the LAN driver in the BIOS, this step has held up installation for over twelve hours. My computer is an emachine T3092. What should I do? Also, please keep the instructions simple for me, as I am not a huge computer geek :P Thanks in advance!

System Specs:
CPU: AMD Athlon? XP 3000+ Processor
QuantiSpeed? Architecture operates at 2.167GHz
512KB L2 cache & 333MHz FSB

Chipset: NVIDIA? nForce?2
Memory: 512MB DDR (PC 2700)
Expandable to 2GB
Hard Drive: 160GB HDD (7200rpm)
Optical Drive: DVD ? RW Drive (Write Max: 8x DVD?R, 4x DVD?RW, 32x CD-R, 16x CD-RW; Reads 40x CD, 12x DVD); 48x Max. CD-ROM Drive
Media Reader: 8-in-1 digital media manager (USB 2.0, Secure Digital? (SD), Smart Media, Compact Flash, Memory Stick?, Memory Stick PRO, Micro Drive, Multimedia Card)
Video: NVIDIA? GeForce?4? MX graphics (1 AGP 8x slot available)
Sound: nForce? 6-channel Audio
Network: 10/100Mbps built-in Ethernet
Modem: 56K ITU v.92-ready Fax/Modem
Peripherals: Premium Plus Multimedia Keyboard, 2-Button Wheel Mouse, Amplified Stereo Speakers
Ports/Other: 5 USB 2.0 ports (4 in back; 1 in Media Reader), 1 Serial, 1 Parallel, 2 PS/2, Audio-In & Out

A:Windows Professional XP Upgrade Hangs At "Installing Network" At 32 Mins

Welcome to TSF....

Try removing the service packs installed to windows xp home first to atleast the service pack of the windows xp pro upgrade.

2 more replies
Answer Match 97.02%

Need the aforementioned drivers.  I have installed virtually every driver available in the Driver download page inc Control Vault and cannot get the two driver mentioned.

Any help would be appriciated 

A:Need drivers for Dell Latitude E6520 "Broadcom USH" & "Mass Storage Controller" Windows 7 64 Bit

Check under Security for the Broadcom Unified Security Hub (USH - probably a print/biometric reader) for the device that best matches your hardware:
The other "mass storage controller" ... go to Device Manager, right-click the device in question, Properties, Details tab, change dropdown to Hardware Ids and give me the the VEN and DEV ID's (do the same for the above USH device if the driver linked does not work).  

13 more replies
Answer Match 96.6%


Having a problem with my firends pc. He has a Fujitsu Siemens 'Cordant' PC which was not booting up at all. I managed to fix this and install the xp home recovery disk that came with the pc. Unfortunatly he now needs XP Pro which hangs at "press any key to boot from cd" when i put it in his machine. The cd itself is in perfect working order and will boot on other computers. All hardware is fine as XP home installed fine and when i try to press enter to boot from cd, the computer makes a beeping noise - so the keyboard is recognised.

Any help greatly appreciated


A:XP Pro Hangs at "press any key to boot from cd"

8 more replies
Answer Match 96.18%

Interesting issue. Have a Win7 x64 ultimate oem box, lost the original key, replaced motherboard, cpu, bought a retail copy and key, used the key to activate to get the nag screens without using a program to circumvent. This was a couple years ago.


I can't do an in place upgrade/repair. The option for "upgrade" never shows up. It will allow me to install on any of my hdd or in a new folder on my ssd. The system as a whole is usable and has no major issue that I can see other than this one. It may also be notable that the installation DOES NOT check for updates before moving on to the license agreement and partition check.

It will not upgrade to 10, either. It gets as far as setting up temporary files then crashes to the desktop. The reason behind the 7 reinstallation was to correct any issues with the OS that may be causing the 10 installation issue.

Any ideas? I've done the basics, malware free, chkdsk, my checksur log is pretty f-ed up for windows updates. I'm thinking that's probably not the cause, however.

A:Overlay/repair/in place upgrade - no "upgrade" option

Hello fxdmusic Welcome to the Seven Forums! No upgrade to repair option?

Well I won't recommend a repair of the present installation but seeing a fresh copy of 7 go on and grabbing SP1 required if you are planning to move onto to W10! Presently I have a working dual boot of both 7 and 10 across two separate hard drives where the second first seeing a clone of the previous 7 host drive now set as the second in 10's BCD boot order had failed on the spot to see the upgrade go on! What?

Following the failed first few attempts where the clone was thought to be the problem preventing the upgrade from completion when just after the first restart once the setup files had been copied to the drive from the usb installation key the Media Creation tool first used and later a 3rd party program for seeing another iso single not combination 32/64bit for 10 Pro that went onto a 16gb flash drive but seeing both 32bit and 64bit downloads the 32bit for a planned VM project later it wasn't either usb key or the second fresh install of 7 to the second drive.

But?! it was discovered that two storage and backup drives were what were seeing the newer version's boot files and temporary set up folders placed on them! Do you have any other hard drives internal or external plugged in while trying to upgrade? Unplug those before trying again!

Before I ended up taking a good look at the clean install guide seen at Ten Forums one of the other sites seen at Windows 10 Tutorials[2]=Installation%20and... Read more

5 more replies
Answer Match 94.92%

Hi there!
First of all thanks for the great toturial and the forum.

I tried to do the in-place upgrade from Windows 10 (build 1607) in order to "repair" my system (there are some quirks I want to get rid off) using a freshly created USB (as per description), but it fails with the message "make sure that there is enough disk space available in your PC" (rough translation from german; see attached screenshot) without any further information.

It then automatically cycles back to the question on how to install (i.e. with keeping data and apps or without) and then back into the above mentioned error message.

This is what I already tried or made sure of prerequisites needed:
I have made sure that there is definitely enough disk space available.My C: partition (where windows resides on) is 106 GB large and has currently over 58 GB of free space available.The system partition that is supposed to be 350 MB is still 350 MB (I read something about this potentially being reduced to 100 MB by other tools ...).I have deinstalled the Kaspersky anti virus tool (reinstalled it now after several tries with no success).I have disabled (i.e. fully decrypted) the disk encryption bitlocker on all disks.

My partitions (as seen from "Mini Tool Partition Wizard" and "Disk Manager"):
Do you have any ideas on what else could be wrong?
What intrigues me most is the fact that there is no further information in the error message on what or where is missing... Read more

A:In-Place Upgrade fails with message "not enough disk space"

Hi, Mark and welcome to Ten Forums.
Have you tried to mount the ISO in File Explore, instead if using an USB stick?
I just download the current ISO here: Windows 10 ISO , mount it in File Explorer and run the setup.exe.

22 more replies
Answer Match 92.82%


I have a Toshiba r700-181 (PT310E) work laptop. It is running Windows 7 x64 Enterprise.

It has one 4GB stick of ram which is PC3 10600. Windows works fine with this.

I have obtained a 4GB stick of ram which is PC3 12800. With just this one in, Windows works fine.

However, if I have BOTH sticks put in, the BIOS recognises that there is 8GB installed, but Windows fails to boot.

It gets stuck at the "Starting Windows" screen. If I restart it asks me if I want to start windows normally or to run the Windows repair. If I try that I get the message: "Error: 0xc0000225. The boot selection failed because a required device is inaccessible."

I tried using a Windows 7 System Restore disc but that doesnt work...

If I try either of the sticks in the laptop one at a time, then Windows 7 boots up fine.

Is this just down to the laptop not being compatible with the mixture of speeds? I thought that if they were mixed it would just use the lower speed by default?

So confused

A:Laptop hangs at "Starting Windows" or getting "Error 0xC0000225"

Hello borito, Welcome to SevenForums!

Is this a laptop provided by a company you work for by any chance?

9 more replies
Answer Match 91.14%

About one month ago, a new problem surfaced:

Most times when I try to "Save As" a document and the application calls Windows Explorer for me to Browse where to save the file, it hangs for upwards of 60 seconds. The Browse window appears, but then I get a "spinning circular cursor" for 45-60 seconds until I can do anything. This occurs in all applications from MSExcel through Internet Explorer.

The system never completely crashes, but there is always this 60 second lag now.

The lag also occurs when I try to open a document...and to a less extent, but sometimes, when I simply open Windows Explorer (Windows Explorer is inconsistent as to whether it will give me a lag...sometimes it does work fine).

I have previously tried posting in the malware forum. I had picked something up they found...and cleaned it out, but that seems to have been completely unrelated to this as it was a virus redirecting my Google searches.

Can anyone help?

More replies
Answer Match 88.62%

I really need your help. I have exams coming up soon so need to get back on my computer as soon as possible. I have a notebook with windows XP. The model is Compaq mini CQ10-400.

When I switch the notebook on it displays the "BOOTMGR IS MISSING"... message. I cannot get on my computer passed that screen, apart from when I press escape after pressing Ctrl, Alt, Del. It gives me 4 options ... " F1 system information, F2 system diagnostics, F9 boot device options, F10 BIOS setup."

There is no disc drive so what should I do, and what is the easiest way to fix this issue.

Thanks in advance.

A:"BOOTMGR IS MISSING""PRESS Ctrl+Alt+Del to restart"

Hi and Welcome to TSF!

The only way to fix this is to use startup repair from the Windows XP CD.

15 more replies
Answer Match 88.62%

I really need your help. I have exams coming up soon so need to get back on my computer as soon as possible. I have a notebook with windows XP. The model is Compaq mini CQ10-400.

When I switch the notebook on it displays the "BOOTMGR IS MISSING"... message. I cannot get on my computer passed that screen, apart from when I press escape after pressing Ctrl, Alt, Del. It gives me 4 options ... " F1 system information, F2 system diagnostics, F9 boot device options, F10 BIOS setup."

There is no disc drive so what should I do, and what is the easiest way to fix this issue.

Thanks in advance.

A:"BOOTMGR IS MISSING""PRESS Ctrl+Alt+Del to restart"

16 more replies
Answer Match 88.2%

Not a major issue, of course, purely cosmetic, but still a minor annoyance none-the-less:

I have a number of card reader drives that I never use (haven't even removed that plastic cover tape from them to help keep the dust out) that show when viewing the "Computer" window that displays drives. Is there any way to hide specific unused drivers from this view? Not remove drive entirely, of course, I may need to use one in the future, but just to hide them so they aren't visible, until I may chose to make them visible again?

Thanks as always,


A:Hiding unused "removable storage" devices from "Computer" folder

Hello Russell,

You could check Hide empty drives in the Computer folder in Folder Options to have them stay hidden until you insert a card. When a card is inserted, the drive will display in Computer.

Drives - Hide or Show Empty Drives in Computer Folder

Hope this helps,

3 more replies
Answer Match 87.36%

I just got a new Hewlett Packard computer with Windows XP. The CD drive is a combo CD reader, writer and DVD. The main reason I need it is to backup my many documents, database programs (RootsMagic family history, Quicken, etc.), photographs and drawings. The pre-installed burning program on the computer is Adaptec's (I think) Sonic RecordNow!, which is useless for my needs because of the way it works. The HP tech suggested I download DLA to enable me to use "drag & drop" through Windows Explorer, but I haven't had much luck with that, either. What I need is to be able to use a CD-RW as a giant floppy - to add, delete, copy, edit and move files, just as I do on my regular floppies, using "drag & drop" through Windows Explorer, or "save as...". What software do I need for this? Please use "baby-talk" with me, because I don't understand any of the initials, terms and technical language I see all over these forums. Thanks, Dellasha

A:Data backup and storage to CD-RW's using "Drag & Drop" or "Save as..."

The most versatile program for that is "Nero"
The latest version Nero6 Reloaded is a bit bloated, maybe the NeroMIX will do better for you. Read the specs here:

The part that interests you specifically is InCD.

5 more replies
Answer Match 87.36%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Answer Match 86.94%


I need help with this Diskette issue please. "Diskette Drive 0 Seek Failure"
I've had this problem a few times in a couple of years and I have been able to fix the error by pressing F2 and going to the SETUP. And I've done this with no issues. But this time I thought I fixed it but now I get this new error: "A disk read error occurred Press Ctrl+Alt+Del to restart". After I press Ctrl+Alt+Del it takes me back to the same error massage "A disk read error occurred Press Ctrl+Alt+Del to restart". Need help please. This is a Dell Desktop, Windows XP.
Thank you.


A:"Diskette Drive 0 Seek Failure" Error Then "A disk read error occurred Press Ctrl..."

9 more replies
Answer Match 86.52%

Hi every one,
I have Intel "DG31" and "core 2 do"
Program hangs, when i try to open or save as a file In "excel-2003" and "corel draw9" and "WILCOM Es9"
and in task manager it shows ?not responding?
But when i try to open it by clicking on the file using windows explorer it works quite well.
Earlier i used same programes on the "865glc" and "2.4" there was no problem,
I have also tried many Intel computers to trace the problem
i found the problem on every computer that was build on the motherboard later then Intel 865
Now what to do?
Mohammad Imran

More replies
Answer Match 86.52%

So I recently upgraded to an SSD, I moved the Location of the Documents folder to my HDD, now when I play games it stores files, where they should normally be in the Documents Folder, in the E:\ drive rather than E:\Documents.

My "Document Properties" look like this:

So shouldn't those folders be going to the Documents folder? They already exist in that folder but are from before I transitioned to an SSD.

Any ideas?


A:Windows storing "Documents" folders in wrong place

It looks like you moved the Libraries pointer to Documents and not the actual Documents folder which is under


Properties should look something like this:

6 more replies
Answer Match 86.1%

Hello everyone, wasn't really sure where to post this but since I'm trying to install windows 7 here I am. A while back my hard drive died, it said a partition was corrupt. I was having problems with the computer locking up during the recovery console at the time. So I bought a new hard drive and plugged it in, all I got was a black screen with a flashing cursor, I tried installing windows 7 on it with a retail disc and it locks up at the "press any key to boot from cd or dvd" screen. When that didnt work I placed the hard drive in another computer that I'm borrowing and it installed just fine, so I reformatted it and put it back in my computer, along with the optical drive from the loaner comp. just to make sure it wasn't my optical drive failing. Still the same thing. Ive tried installing windows xp on it, locks up on a blue screen that says windows xp install and nothing else. Ive made sure all the cables are connected. Ive tested the psu with a multimeter and get the correct voltages out of it. I tried running memtest86+ and it freezes it at test 7, and when I tested I used one stick of the two ram sticks that I have. when I go into bios and mess with any of the settings it locks up when I try to save and exit. Ive tried resetting the cmos that didnt help the problem. Ive tried setting the cd drive to boot in the boot option screen, that doesnt seem to do anything to fix it. Ive taken the ram out and started the computer to see if I get a bee... Read more

A:Can't install windows, computer freezes at "press any key to boot from CD/DVD"

All stock except the psu ? You mean it's failed before? Looks like it's failed again then....any time some component fails twice is the time to start looking for why ?......

3 more replies
Answer Match 86.1%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Answer Match 86.1%

I was building a new array, using drives formatted with larger cluster sizes to get over the 15.8TB drive limit.
Since you can't 'remove' a drive in the GUI and have everything rebalance, I physically removed the drive while powered down.  Upon rebooting, Storage Spaces said there was a missing drive and I clicked "Remove" so that the repair work would
start (plenty of room since I'd just moved 7TB of data to the new array).

Then disaster hit.  One of my 1TB drives failed hours into the Repair process.
It appears the drive has failed - powers up, spins up but no computer can see it and it doesn't show up in the Disk Management tool.  I may have lost irreplaceable pictures and home movies.  I'd be using mirroring for just this reason.
HOWEVER - the 4TB drive I removed?  Haven't written a thing to it or used it in any way.  When I spin it back up, I get that Disk 14 is Healthy with "Storage Spaces Protected Partition".  Is there ANY way I can "re-attach"
this disk to the array to make up for whatever was on the 50% of the 1TB drive that was mirrored on the 4TB drive?  Only files who were on those two disks and no others would be affected and those are the ones I'm worried about.
Thanks in advance.

More replies
Answer Match 86.1%

Hello, For reasons too complicated for me to explain here, I am left with an illegal Win 7. I originally upgraded from Win. XP to Win 7 through the Windows shop. I changed motherboards and suddenly was illegal.
I like windows seven. I would like to buy a fresh copy of windows seven (Not OEM)and use it for a while longer and then maybe upgrade to Windows Ten. I don't want to have to reinstall all my settings and software in the process.
Any suggestions will be appreciated,

A:Buying a new Windows 7 and installing it in place of an "Illegal" one.

As far as I know, you will find it very difficult to impossible to find a non-OEM version of Windows 7.

At one time, such versions were easily found, but they have been rare for the last year or two.

You could buy an OEM version and install it and be legal again and then upgrade that to Windows 10.

8 more replies
Answer Match 85.68%

Dear All,
I have a problem about the Windows 7 Professional with 64Bit. When doing "delete, rename and copy" from desktop, need to press F5 to refresh the icon.
I should be grateful if you could help to solve this problem.
Best Regards,

More replies
Answer Match 85.68%

I'm trying to reformat the hard drive on our 2nd computer, and I have properly changed (and saved) the BIOS settings for Boot priority to "CD/DVD". In fact, I disabled all other choices for 2nd and 3rd priorities, etc. All the tech support/instruction articles I've found tell me I've succeeded here if I get the line "Press any key to boot from CD", which I have. However, when I press a key, in a moment it starts Windows up just like always, instead of giving me the blue screen.

The CD seems fine. I checked it from within windows, and the computer reads it correctly, and when I click on Setup, it brings up the menu of installation options, just like I want it to from the blue screen. Its just that I can't get to that point after the "Press any key..." part in the boot process.

What am I missing here?



A:"Press any key to boot from CD" then still goes to Windows instead of blue screen..??

16 more replies
Answer Match 85.68%

Is it possible to upgrade in place from win7 32bit to win7 64bit.

Is it better to do a clean new 64bit install?


A:upgrade win7 32bit to win7 64bit "in place" ?

A fresh install is your only option

2 more replies
Answer Match 85.26%

Can someone please tell me how to restore the "Add Network Place" icon in XP. It's normally found in the right pane when you click on "My Network Places". But it is gone on my computer. I would like to restore it to the same location. Thank you in advance.

A:How do you restore "Add Network Place" in Windows XP?

1. Right Click Window's Taskbar
2. Click Properties
3. Click Start Menu tab
4. Click Start Menu, Click Customize
5. Click Advanced tab, scroll down "Start Menu Item" tick "My Network Places"
6. Click OK
7. Click Apply.

I'm not sure if that actually will restore the icon but you can restore it to your desktop, right click desktop, Properties - Desktop tab - Customise desktop and select the icon

2 more replies
Answer Match 85.26%

"Add Network Place" in Windows 7?

I have no idea what I did to cause this but I noticed today that there is a "Add Network Place" shortcut under an 'Unspecified' category in "Network" (see attached screenshot). This icon was not present before (like maybe a week ago). If I click on the icon it launches the Add Network Location Wizard. There is defiantly something fishy going on because it is using a legacy name "Place" instead of "Location" and a legacy icon. I have tried all the ways I can to disable the Add Network Location Wizard but it is no use. I cannot get rid of this. and information on Google is sparse. That, or I'm nit using the correct search terms.

Has anyone seen this before? Any idea how to get rid of it?

A:How can I remove "Add Network Place" in Windows 7?

Hey darthpenguin this worked for me.


Look for:

The value needs to be:

You need to logoff and logon again. This is a user setting not a machine setting, no reboot required.

This happened to me using Windows 7 Easy File transfer from a Vista machine.

1 more replies
Answer Match 85.26%

Can someone please tell me how to restore the "Add Network Place" icon in XP. It's normally found in the right pane when you click on "My Network Places". But it is gone on my computer.

A:Restore "Add Network Place" in Windows XP

6 more replies
Answer Match 84.84%

I have tried to find pathces for this on the Windows site, the best I can do is to ctrl-alt-de; and select the windows I want end task. I would like to close the window propoerly using the "x" button but currently I cnannot do this, please send me an email with a link to the approproate patch

[email protected]

A:Cannot close Windows when I press the "X" , I can only minimize, please help

Might be a virus or spyware, please post a Hijackthis log:

1 more replies
Answer Match 84.84%


Im currentling installing XP on my laptop. When i insert the CD into my laptop , the "Press any key to boot from CD.." pops up. When i do so, it freezes exactly on the spot. Ive waited almost an hour for anything to show but its just the "Press any key to boot from CD.." thats there

Please help me out.

A:Windows XP Installation - " Press any key to boot from CD.."

never press any key when you see that reformat again and start over..

2 more replies
Answer Match 84%

Hi, tgis is the first time I am here. I need your help!

I have following:

Dell Dimension 8100, P4, 1.7Ghz
RAM: 512MB
Operating System: WINDOWS ME

I want to do following:

I have bought the full version(RETAIL) WINDOWS XP PROFESSIONAL. I want to backup all my DATA FILES and "clean install" WINDOWS XP on this computer.

What are the stelp, precautions and anything else I need to take?

Anyother suggestion will be helpful.

Please help!

Thank you.

A:Want to upgrade operating system from "WINDOWS ME" to "WINDOWS XP PROFESSIONAL"!

1. Back-up all your data.
2. Put CD into CD ROM (you may have to boot from CD). "Do not upgrade" do a clean install.
3. Click HERE for instructions on installation.

As you go along and if you have questions, just ask.

1 more replies
Answer Match 83.58%

When attempting to browse folders using Explorer opened from Start Menu Or left click on start button, Explorer will allow click on "-" to close paths, but hangs with hour glass if any attempt is made to expand any path or open any file. Explorer remains in this state until closed, at which time Windows asks if I wish to report the problem to Microsoft.
If I use the "My Computer" icon on the desktop to browse, all actions including access to networked resources work perfectly.
Can anyone please explain the difference between the two file browsing utilities and offer an explanation of the above?
My system is: AMD 3000; 2GB Ram Xp Pro with all service packs and updates. I am on a wired network with fixed IP addresses. Other network components are: Old Dual P350 with 0.5GB Ram running Windows 2000 (Explorer on this machine has no problems including access to networked resources); Buffalo 1TB Link Station; 2Wire ADSL router and HP LaserJet 1100 printer.

A:Solved: "File Explorer" hangs, "My Computer" does not?

8 more replies
Answer Match 83.58%

We've been having a LOT of difficulties with Vista on our laptops recently.† The bootup process goes relatively fast until it gets to the "please wait" screen just before CTRL-ALT-DEL would normally appear.†† The laptops can sit here for 10 minutes or 10 hours.† No rhyme or reason.† Nothing in the event log says anything about what it is trying to do.† Everything seems normal except this LONG wait at "Please Wait..."After some experimenting, I determined that if I disable the "Network Location Awareness" service, everything works fine.†† Better than fine actually... everything is faster than ever.† Boot up takes 45 seconds from power on to the CTRL-ALT-DEL screen.My question is, why all of a sudden is this an issue?† Why would NLA cause huge hangups and delays on boot?† By disabling it, it seems to be fixed, if not better than before.† If I leave this disabled, is it going to break anything else?†† Minded, we are a school district.† We have a local network.† No internet acess unless through a proxy.† Relatively simple network setup.†† 2008 servers.† 1 domain controller.Ideas?

More replies
Answer Match 83.16%

The hard drive is a Western Digital 320 GB that I've had plugged into this computer before (and worked). Then i got a virus and had to do a recovery of windows.

Ever since then I can't get windows to recognize/show it in my computer. I just "disabled" and "enabled" it in device manager to no effect. I have a C, D, and E drive which are: two partitions on the hard drive, and then the CD drive (respectively).

So i'm stuck, not sure where to proceed since it's obviously not the hard drive itself, I use it on my xbox all the time. What next?

A:External Hard Drive doesn't show up in "my computer" but does in "device manager"

Does it show in Disk Management ? ?
Right clik My Manage...then Disk Management.
Find the drive...right clik it and select Properties.
Report back with your findings.

15 more replies
Answer Match 83.16%

I'm almost done making a music video and should've known better than to use anything from Microsoft......any way When I add the next clip of video in the timeline I get this error message. "Not enough Storage available to process this command". And I can assure you I have plenty of free hard drive space AND I even tried cranking up the virtual memory and I still get the same error. As I said I am 3/4 done with this project and would like to finish the thing so I never have to use Windows' horrible software again. I've googled this question and was unable to fina a real answer or fix to this.....HELP!

More replies
Answer Match 83.16%

I have a 240GB SSD as my main drive on my laptop. I've been getting messages that it's out of space. When I look under Storage, I see a total of 113GB there, but the breakdown of items listed below is maybe 3GB. How do I free up the other 110GB? The usual deleting of temp files and disk cleanup only remove a few hundred MB.

More replies
Answer Match 83.16%

I first notice my notebook begins to have this issue when I tried to update my Windows. It returned me with error code "80070008", which says that my computer might have run out of memory, however, there are 200GB space available
in my C: drive, and I am only using 27~30% of my RAM out of 8GB.
I tried to perform DISM 'ScanHealth' and it returned me "Error: 8 - Not enough storage is available to process this command".
At first, I tried to ignore this issue as I thought it did not cause me any major trouble. But I was wrong. Several USB devices become unresponsive (yellow exclamation icon at Device Manager).
When I tried to manually install drivers, that's when I found out it was this STORAGE insufficiency again that cause me trouble:

"Windows found driver software for your device but encountered error while attempting to install it.  - Not enough storage is available to process this command".
Some of my programs also become incredibly laggy ever since this issue arises, yet I don't know where the problem lies. 
At Event Viewer... I noticed several error messages regarding
"Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights. - DETAIL: Not enough storage is available to process this command".
I also caught a glimpse of one error that I think stated more clearly:
"Application popup: Windows - Low On Registry Space: The system has reac... Read more

More replies
Answer Match 81.9%

Hi guys. I'm new here. I've tried to read all the discussion about how to fix the unallocated hard drive but I just can't understand it as the cases were pretty much different than I'm facing of.

Here's my problem.
Yesterday my external hard drive seems normal, everything is fine, until there's a blackout and I have to put "sleep" to my laptop. After the power got back, the hard drive suddenly gone and when I check the list of drives under "Disk Management", it showed up as "Disk 1 - Unallocated".

(I've attached screenshots here for your viewing)

My external hard drive is WD My Passport 1TB. It contains a lot of valuable data I cannot afford to lose. I really hope there's a way to fix this, and once I get back all of those precious data I will buy another HD to transfer them ASAP because I cant let this happen to me again.

Your help is so, very much appreciated.
Any questions regarding my problem, let me know. I'll provide all of the details you guys need.

1) I've tried TestDisk but on the "Analyse" process, it says "read error"
2) I've changed cable, but the situation remains the same.
3) I've tried Recuva, but it doesnt recognize my external drive.

A:WD EXTERNAL HARD DISK 1TB suddenly "unallocated" and "not initialized"


First don't mess up with the WD drive settings.. download partition wizard 7 (its free)..then .. open it wizard(menu) .. select partition recovery wizard.. and it will find the partitions on it i think.. that way you can recover your partition that has been lost.

9 more replies
Answer Match 81.9%

With EaseUS Backup Tool, I've cloned these two partitions ("System Reserved" and "C") to same-sized partitions on a external HDD ("X" and "Y"). Picture tells it concisely:
How to make drives "X" and "Y" boot-able?

In "Disk Management", I've noticed these partition labels missing:"X" (or "System Reserved") is missing System label,
"Y" (or "OS") is missing Boot, Page File and Crash Dump labels

Thank you!

A:Both "System reserved" and "C" partition cloned to external HDD: boot?

You cannot boot Win7 on external HD, unless it is connected via eSATA.

9 more replies
Answer Match 81.9%

I have an entire column of data that I need in one cell. When combined I need each piece of data to be surrounded by " " and a , between each one.


results = "151","183","2001"

A:Solved: Excel Column of data place in one cell with "data", "data" results

ASAP's "Merge row data" ("Columns and rows" category) will do 99% of the work for you.

(edit: "entire column" -- do you mean full from top to bottom? )

2 more replies
Answer Match 81.48%

This is a question regarding a computer that intermittently ?hangs? at ?sign out?. When it hangs, the screen goes black and no commands are possible. The only recovery is to depress and hold the power button. The computer is a laptop Toshiba Satellite L55-C5272 that was purchased in March 2016 and came with Windows 10. Again, the ?hang? randomly occurs during sign out and will occur maybe 1 or 2 times every 20 sign outs. No other operating problems have been noticed. I have tried to isolate the source of this problem but no success. I have run a ?sfc? scan and no problems were detected. I have run the DISM tool and no problems were detected. I have disabled the anti-virus and the hang still occurs. The primary programs and applications that are installed are: ESET anti-virus, Office 2010, Firefox browser, and Goggle Earth. No games have been installed are run. Of course some games came with the system but none has ever been activated. The system has been rebuilt 3-times in an attempt to rectify the problem. As additional info, the ?hang? has occurred during sign out after a period of no usage after a restart. Any guidance on isolating and/or correcting the problem would be appreciated.

More replies
Answer Match 81.48%

My Windows XP, SP2 system has recently developed some problem behaviour:

For example, if I download an executable (say ppp.exe); open the containing folder using Explorer and "right-click" "open" on the file ppp.exe, the executable does not execute. Instead the Explorer window shows an "hour glass" cursor and the Explorer window shows the (not Responding) message in its title.

The only way to recover has been to power off the machine - the Windows shut-down sequence appears to be broken.

Similar behaviour occurs if I "double-click" on the executable.

If I boot Windows XP in safe mode, I find that I can execute the ppp.exe file with success, but this is cumbersome and recently I have been experiencing problems getting into safe mode.

Also, the "Add or Remove" program has stopped working - I get the "hour glass" hang during what should be a normal uninstall sequence.

I would appreciate help in getting my XP system back to working condition.


A:XP hangs on "right-click" "open" of .exe files


First try a system restore to before this became an issue. Use this as a guide:

Restore the computer to a day or two before this became an issue.

2 more replies
Answer Match 81.48%

When attempting to restart through the "start/shutdown" screen, the system begins to restart then hangs on the first few lines, right after "detecting IDE drives". When I cold boot, I get the same hang, but it does work 1 out of 10 tries. Please help, what test can I try, what log would you like.



A:2000 hangs on "restart", does "Reboot" 1 in 10 tries

7 more replies
Answer Match 81.06%

Just this really. And then I have to go to task manager and close it down and open it again but I can't get any work done as I can't save anything. I just installed the windows 8.1 patch two days ago. Any ideas anyone?

A:Word stops working when I press "save" or "save as"

Hey tra,

Go into control panel's uninstall programs section, find office, and select 'change'. Click repair, restart, and let me know if that helps.

5 more replies
Answer Match 81.06%

So after I have prepared the notebook for a user, I normally take a 'windows' image, (backup) before I SOPHOS encrypt. (as I have had this happen before). Since Windows did not load up on this notebook, I have applied the image twice after the notebook fails
to load windows, the third time,  I completely reformatted the drive (erased) and applied the image again. The notebook was working just fine before I applied SOPHOS and run fine before I apply SOPHOS.

Any ideas??

Christopher Espinoza MCDST(XP), MCITP(Win7)

More replies
Answer Match 81.06%

Hi Everyone.

Unfortunately my laptop died recently however I have good reason to believe that the hard drive is still ok. There are some photos and music on it which I would like to recover.

I bought a Dynamode 2.5" SATA/IDE Enclosure from PC World and have connected this to my desktop PC via the USB connector supplied with the enclosure. The enclosure is USB powered. The laptop HDD is a WD Scorpio Blue 250GB. The desktop runs on XP whereas the laptop ran on Vista.

I cannot get my desktop PC to see the HDD. I'm sure it is plugged in correctly and the lights come on on the enclosure so it is getting power. I have installed the drivers and software from the CD Rom which came with the enclosure but none seems to have helped. Unfortunately there were no instructions with it.

Please could somebody help?

Thanks in advance!

A:Trouble using laptop 2.5" HDD as external storage with a desktop PC

Your enclosure gets power but does you hard drive? You can place you ear next to the hard drive to hear if it is spinning.. There are also 2.5" to 3.5" adapters which are specifically made so that you can connect a laptop hard drive to your desktop. When your computer does not "see" a hard drive it can be
1. no power to the drive
2. no interface to the drive
3. the hard drive is dead.
4. in your case the enclosure could be malfunctioning (unlikely but possible)

1 more replies
Answer Match 80.64%


To start, I've spent two days scouring the internet for help with this and none of the threads have produced any working results. Only once before has a software issue stumped me, so I'm at my wit's end here .

Computer Stats: 2009 Macbook Pro running Windows 7 Ultimate x32 via boot camp, all drivers up to date as of last night, no non-factory parts or tampering with any system files.

Issue: Around a month ago, I noticed my laptop freeze up whenever I left it unattended for more than half an hour. Sometimes it would lag for 30 seconds or so and then be fine, sometimes I would have to reboot entirely. This happened again two days ago and upon rebooting it became stuck during the animation at the "windows loading" screen. I restarted and used F8 to pull up the advanced boot menu, chose "system repair", and it went through two loading screens before presenting a black screen of death that never seems to change. Booting in safe mode works, which I've used to scour the internet for fixes and ways to get incredibly drunk.

Attempted Fixes: A full system virus scan (duration: 13 hours) with Kaspersky, Malware Bytes, and Panda. Nothing was returned save a few false-positives from torrents (only trusted trackers, nothing dodgy file-wise). Used the "repair my computer" option at F8'd start-up multiple times to no avail. Used "sfc/scannow" twice, which downloaded some windows updates but didn't fix anything. Yelled really loudly at com... Read more

A:Booting hangs infinitely at "windows loading", caused by driver?

TAKE THAT HARDDISK ON A ANOTHER COMPUTER? FORMAT HIM, and try to load again; only with your cd-rom - HDD - Graka, but why X86 ? witch MB did't you have, how many memory ( max 4 GB - Windows used 3.2 = 3 GB> Bios set just default, Good luck, regards from Antwerp > Belgium > Europe

1 more replies
Answer Match 80.64%

I cannot clean install windows 7. Im getting nervous because I need this desktop for college.

What happens:
Install normally, freezes at completing installation. At reboot, services start and then an error message stating that an error occured happens, asking to restart the installation.

What ive tried:
-Removing all USB drives (even my USB keyboard, no keyboard and mouse second half of installation doesnt help either)
- Shift-F10 at error message, and starting explorer.exe (starts to do things, ends up logging in a system user with not even enough features for safe mode)
-Removing graphics card for onboard
-Removing sound card for onboard
-Removing secondary monitor
-Removing second hard drive, not being affect during installation
-drive has had partitions wiped by installation cd, using the "New" option not the format, to allow the extra partition to be created for windows.
-Set sata to AHIC in Bios
-APIC disabled
-installing vista basic(my only version) and upgrading to 7 professional (incompatable)
-36x and 64x tried, same problems
-its downloaded, student software, burned at 4x rate for better burning.
-Vista does install, but not 7
-Ran check disk around the error prompt, came out clean.
And probably a few other things...ive spent a long time on it today and yesterday.
any...any ideas?

A:Solved: Cannot install Windows 7 Professional, hangs at "Completing Installation"

7 more replies
Answer Match 80.64%

Whenever I click "Check for Updates" in the Windows 7 update dialog, the scanning bar moves and moves, but it never passes this step. In eventvwr, there's an error with description:

"Insufficient system resources exist to complete the requested service."

Windows updates never install. This is my laptop in my signature, so system resources shouldn't be a problem, what with 3 GB ram available, core2duo, etc. Any ideas on what I can do to fix this?

Thank you!

A:windows 7 update hangs, "insufficient system resources" error

Hi -

How much HDD space is available?

Have you cleaned out temp file storage areas?
START | cleanmgr

Regards. . .



2 more replies
Answer Match 80.64%

I had a fresh install of 7 and everything was working fine.
All of a sudden it starts randomly freezing and programs start responding.
I got KERNAL_PAGING_ERROR BSODs etc. and got a new disk, thinking it was that.
After cloning the new disk which didn't work, and produced loads of errors on chkdsk, I decided to do a clean install of 7.

I still keep getting "Disk boot error, insert system disk and press enter", and when it does boot, it freezes all the time and every time I click the start button, it basically crashed and is messed up.

Tried new SATA cable and ports. Any ideas?

A:Windows 7 freezing, "Disk boot error, insert system disk and press enter"

BIOS settings or Motherboard issues?

Have you checked with the manufacturer website for the Motherboard that you have the Windows 7 drivers?

Is your Windows 7 DVD a retail copy...or the pre release BETA....or dodgy(in which case problems might lie there)

1 more replies
Answer Match 80.64%

So, I just put together my new system and after a few days of messing with settings in the BIOS trying to get windows 7 to install properly, I figured its time to make a thread.

Intel i7 930
3x2gb Patriot Viper DDR 1333 (only using 2gb for install)
1 x 150gb (brand new) VelociRaptor
1 x 150gb (3 years old) Raptor
1 x 300gb (5 years old) caviar
1 x 1tb (brand new) caviar
Geforce 260 GTX
3 optical drives (i've tried installing on all 3, with no success)
I had vista on it fine from the old raptor, but i decided I'll upgrade to win7, put the OS on the old raptor and programs / games on the new raptor (in 2 partitions).

Everything installs fine (after disabling the floppy in the BIOS) but when I get to "Starting Windows" on the 2nd reboot (after completing installation is finished) it just hangs. The little dots all come together to make the windows logo, it waves around once or twice, then just stops. I've left it running overnight and it doesn't budge - trust me, its frozen.

If I boot it in safe mode, it freezes at classpnp.sys and after a few minutes tells me that setup is not yet complete and that I have to restart.

Things I've tried:
* I'm using only 2gb of memory
* I've tried to install on both the raptor and velociraptor (to test if something was wrong with the drive(s))
* disabled floppy in BIOS
* set hdd S.M.A.R.T. compatibility to enabled
* set hdd mode to AHCI
* set all 32/64 bit controllers to 64 bit (probably not necessary, but i di... Read more

A:New Build, Install Hangs "Starting Windows" 2ND reboot

One of the first things you might try is remove any unnecessary devices. Three optical drives might qualify for that requirement.

You might also remove the extra drives to get your system down to the basics.

4 more replies
Answer Match 80.64%

I am helping out a friend by re-installing Windows 7 on his laptop. Unfortunately the laptop had been infected beyond repair by a virus/malware and would not boot past bios.

When installing Windows 7 x32, I make it to the "Setup is starting..." screen and it does not continue. It is not the disk as I have used the same one to install it on my laptop. The laptop is a Dell Inspiron 1545 with 4gb of ram and 500gb HDD space.
Please help!

A:Windows 7 installation hangs at "Setup is starting..." screen

16 more replies
Answer Match 80.64%

OS: Windows 7 Ultimate 64

As the topic implies, my system occasionally hangs at "Starting Windows". Specifically, it hangs just before the Microsoft graphic plays. If I see the graphic, I know I'm good to go. Once I get past "starting windows", I have yet to see any issue with the system with respect to lockup or freezes.

The only way I can get the system to boot, when it does hang, is to hit the reset button and then select "Start Windows Normally". The system then loads up with no issues (or at least none observed thus far).

Background: This is a new PC that I built. I've noticed this issue from the very beginning and have made multiple re-installs of the OS after completely formatting the hard drive each time.

I've seen multiple reports of people having issues getting stuck at "starting windows" but none seem to have the same issue I have where it only happens from time to time. Does anyone have any ideas or suggestions?

Thanks in advance for your help.

A:System boot up occasionally hangs at "Starting Windows"

Hello Kaybek, welcome to SF!

It sounds like an issue with either the system disk, its MBR or timing....or, long shot, temperature.

Sometimes, on a (literally) cold boot, things take longer. Upon re-booting, it works...
Check your BIOS to see if you can give your System disk some more time to start up. Assuming you have the system on your SSD, make sure you have the specific SSD setting right too. Lots of info on that on this forum. see the tutorials and search for SSD.

8 more replies
Answer Match 80.64%

This is an on-going problem and I am at my wits end.

What I have: Toshiba laptop with Windows 7 Ultimate SP1, 64bit, no additional software installed since I could never get past the update issue.

The symptom: went attempting to run windows update it says "searching for updates". It never stops "searching for updates" until I close or end the program. I have let it run for 2 days straight.

What I have tried:
1. Did the "clear the cache" fix, (stopped BITS and windows update services, deleted SoftwareDistribution folder, then restarted), no change
2. Attempted to install updates manually, it hangs on "searching for updates on this computer".

3. Even when trying to install the system update readiness tool does not work.

Any suggestions are welcome.

Thank you

A:Windows update not working, hangs while "searching for updates"

I decided to start over, even installed a new, factory fresh hard drive (I have planned to do this in the future and thought this would be a good time to do it).
I installed Windows 7 Ultimate, 64bit, SP1 from an original windows disk.
I activated windows successfully and started windows update.
It does the same thing as before, just says "searching for updates" and never does anything else.
Could it be my hardware? I have a good fast internet connection to most sites. Memory tested good.
No driver issues seen.
I did notice when I installed windows, all the window colors were set to red.
I don't remember seeing that before. I changed the color to the default blue color.

Thank you for your continued support.

9 more replies
Answer Match 80.64%

My acer laptop (acer aspire 5745DG 3D) recently got really slow and laggy. What was more strange is that in task manager it showed 0-9% CPU usage. Then there were more stages that lead it to go wrong.
Anyway, i have removed the hard drive (Western digital blue) and saved all my important data to a separate desktop PC (using a separate cable etc).I have reinstalled windows (7 Ultimate 64bit) on that hard drive using the PC then putting it back in the laptop, but the same problem remains. When i boot windows from the hard drive on the desktop PC the same thing happens (it hangs, goes black and restarts). The warranty for the laptop has expired just a few weeks before it started going wrong and acer support is no use.
My brother, who is quite good with computers, says that i may need to buy a new hard drive but before i do, i thought i might ask you guys.

Thanks for any help or suggestions.

A:Windows 7 "hangs" at startup, screen goes black and restarts itself

You can't count on Win7 to start when moved to different hardware without SysPrep to move HD to another computer.

I'd instead try booting the Win7 installer for the licensed version on the Acer to Clean Reinstall - Factory OEM Windows 7.

If it fails test the HD using maker's HD Diagnostic extended CD scan followed by Disk Check run from installer System Recovery Options Command Line, on a full disk partition created in installer or using Step 2.2 here: SSD - HDD Optimize for Windows Reinstallation.

Check for newer BIOS update. If none reset BIOS to defaults, set SATA controller to AHCI to try install. Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Test your RAM - Test with Memtest86+ for 5-6 passes. Remove all but 2gb RAM to try install, swap RAM sticks, check for debris in slots.

7 more replies
Answer Match 80.64%

I found this forum by searching for my problem and someone made a post here seven months ago with the exact same problem, but the thread has been deleted.
"Hi all, this is my first post here and I really need help.
Im installing Win XP Pro (SP2) on a HP Pavilion zv6000 laptop. Everything runs fine until I start installing windows xp. The cd boots and the "Setup is loading files" goes through but then stalls at "Setup is starting windows". Waited for 2 hours just in case and still the same results.
From what I can gather this points to a hardware problem. I have tried different ram modules and removed the battery but all to no avail.
Could this be a processor or motherboard problem??"

I did everything the person above me did and then I took the hard drive out, reformatted it and tried installing XP SP2, Windows Home and the recovery cd supplied by HP. Every time it is gets to "Setup is Starting Windows" it freezes. I know the hard drive is working since I tested it in another computer. The reason I needed to reload XP is the notebook would load and get to the Windows XP loading screen and then freeze. It wouldn't boot in safe mode either.

Any ideas?



A:HP ZV 6000 freezes hangs at "Setup is Starting Windows"

8 more replies
Answer Match 80.64%


I just finished building my computer the other day and installed Windows 7 Ultimate 64 bit edition. The install went great and the computer is amazingly fast, but I am less than impressed with the boot time.

I have windows installed on two Corsair Force GT 60 GB Solid State Drives in RAID 0 configuration. The motherboard is a GIGABYTE G1. Sniper and the processor is an i7 990X. As I said, I am very impressed with the performance once the computer is on, but it takes ages to get there. I had some trouble with it stalling at the "Verifying DMI Pool Data..." for about 30 seconds each boot. That seems to have been fixed when I cleared the board and reconfigured BIOS. The problem I am having now is that when Windows begins to load, it says "Starting Windows" (right before the logo flies in). It will sit at that screen for over a minute before it starts to animate. It only takes about 5 seconds to load after the animation starts. No problems after that.

I can't figure out what's causing this. It does change depending on the BIOS settings. It did not always do this. I have been messing with them so much to try to isolate what's causing it but I cannot.

Any ideas?

A:Computer hangs at "Starting Windows" screen for over one minute.

As your GIGABYTE G1. Sniper 1 or 2 has a uEFI BIOS.
How to install Windows 64 bit on a uEFI BIOS:
UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with

GIGABYTE uEFT BIOS setup: Check your mamual.

3 more replies
Answer Match 80.64%


I am trying to install Windows XP to my old Acer Aspire 1300 notebook, and for the third or fourth time in a row the setup terminates (progress bar stops, nothing happens any more) at "Registering devices" step. I copied the setupapi.log, it is in the attachement.
There are a lot of error messages like:

#E361 An unsigned or incorrectly signed file "C:\WINDOWS\system32\xactengine3_7.dll" will be installed (Policy=Ignore). Error 0x800b0110: The certificate is not valid for the requested usage.
#E089 Failed to load the OLE Control "C:\WINDOWS\system32\xactengine3_7.dll". Error 0xc000001d: Unknown Error.
#E291 Failed to register OLE server "C:\WINDOWS\system32\xactengine3_7.dll". Error 0xc000001d: Unknown Error.
#-290 Processing REGISTERDLLS section [DirectXRuntimes.Register]. Binary: "%11%\XAudio2_0.dll", flags: 0x0001, timeout: 60s. ...
... #E357 Registration of "C:\WINDOWS\system32\XAudio2_0.dll" appears to have hung.
#E291 Failed to register OLE server "C:\WINDOWS\system32\XAudio2_0.dll". Error 258: The wait operation timed out.

If you have a clue of what is going on, feel free to share your thoughts - any sensible comments are welcome.

A:Windows setup stops/hangs at "Registering devices"

7 more replies
Answer Match 80.64%

Hi Everyone
I have a very severe issue due to which my Dell Inspiron Laptop is in  dead state since last one month. I bought this Laptop in 2010 from UK. Everything was ok until last month when first windows user login screen took extraordinary time to show up and then when I restarted my Laptop Windows refused to start giving me following  error

windows failed to start. a recent hardware or  software change might be a cause.
if windows files have been damage or configured incorrectly start up can help diagnosis and fix the problem.if power was interpted during start up choose start window normally.

From Dell Windows 7 Reinstallation DVD, which came with the Laptop, I made bootable USB (as my optical drive does not work) to reinstall windows but after "window is loading files" screen when I click on Reinstall windows link it stucks there like forever. It just shows message "Setup is Starting Windows". I have waited for 4 to 5 hours but it does not proceed further. Someone please tell me what could be the reason for this.
Thank in Advance 

More replies
Answer Match 80.22%

Let me first address a few things:

- I have read extensively on this topic, using guides such as this to determine whether or not I have bootable media for UEFI, which I do.

- I have both an original, unused Windows 7 Pro w/ SP1 x64 install DVD, connected through the USB 2.0 external DVD burner that was provided by the computer manufacturer, as well as a 4gb USB 2.0 stick that I created using Rufus (the settings are all correct and specified for UEFI/GPT/FAT32 and all that) and slipstreamed with Intel's USB 3.0 drivers for Windows 7 x64. Both devices boot and give me the same result: the freeze at "Starting Windows," where the dots start moving around momentarily before freezing in place.

- Booting the DVD in Safe Mode still gives me a freeze. The last "Loaded:" item in the list is disk.sys.

- I've seen it mentioned that some NVIDIA cards have had issues with UEFI and/or Windows 7 booting/installation, so I tried switching off the "switchable graphics" option in my bios so that my system would run using the integrated Intel graphics (which I would assume it had been doing anyway). Still the same result either way.

- I am not dual-booting, nor do I have any desire to use legacy bios if it's going to stick me in an infinite boot loop like the last time I tried that. My laptop, a Lenovo Y700-15ISK, has no option to use any "UEFI + Compatibility" option--I am only given the choice between one or the other.

- Secure Boot is... Read more

A:Win7x64 UEFI-boot install hangs at "Starting Windows" on Skylake

Quote: Originally Posted by Jawn

Enabled: "When load default values, will load pure UEFI mode default values. Win8 and later OS support pure UEFI mode"
Disabled: "When load default values, will load legacy support mode default values."

Windows 7 does not support pure UEFI mode.

Quote: Originally Posted by Jawn

My laptop, a Lenovo Y700-15ISK

Y700 15ISK - How to install windows 7 64bit?

Probably too late, but this helped me... make usb installation of windows and run this program... in bios boot set legacy... that?s all and easy.

9 more replies
Answer Match 80.22%

Hey all,

I've found a huge number of varied threads and websites that discuss similar issues to the one I'm seeing, but none of them match my symptoms exactly and none of the fixes I *have* tried have fixed a thing. Sorry for the excessively long write-up below, but I'm QA by trade and I'm trying to include as much useful information as I can for the serious troubleshooters.

I'll write a short description of what's happening, followed by some weird details I've noticed that I hope will help provide some clues.

The issue occurs like this:

For roughly an hour or so of use my machine seems to have no problems at all. At some seemingly random point that has no obvious trigger, my Chrome browser tabs will stop loading pages and refreshing will also just loop. Windows generally just stops working properly a this point. If I mess around with Windows to open Task Manager or anything else, I will eventually receive a small window that's titled "Microsoft Windows" and reads "This program is not responding", and then it gives me the option to either wait for the program to respond or close it. If I choose to wait, I will eventually get a super-fast BSOD and the system will reboot itself. When it comes back up it will give me a generic "Reboot and select proper boot device" message. I will have to hard shutdown the machine, boot it back up, and select "Run Windows Normally" in order to get Windows up and ... Read more

A:Solved: Windows 7 hangs, followed by BSOD, then gives "select proper boot device" mes

16 more replies
Answer Match 80.22%

So I just recently got some new parts and started putting together a computer, here are the details:

Windows 7
AMD Athlon II X3 440 Rana 3.0GHz Socket AM3
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit
550w Power Supply
SATA Hard Drive
USB Mouse and Keyboard

So the only things that are not new are the power supply, hard drive, DVD-Rom and mouse/keyboard/monitor. Here's what happened:

I put all the pieces together, booted it up, and got stuck at "Starting Windows" with no logo coming up. Ok, I thought, may be I need to go into safe mode to install the new motherboard drivers. So i pressed F8 on startup and told it to go into safe mode (just safe mode, no networking). It loads a bunch of drivers and gets stuck on "classpnp.sys"

Well, I read some other threads that suggested that I just need to fix this one file and windows will boot. So I loaded up an Ubuntu live CD, put it in the drive and tried to launch ububtu. I got the ubuntu boot menu, said launch ubuntu from CD, and got stuck at a flashing text cursor.

So I tried to reinstall Windows 7, it loads up from the disk and then gets stuck at "starting windows" again. So I tried all sorts of things, and found that if I flash the cmos and start the computer, it will reliably boot into the windows 7 install disk. If I flash the cmos, restart the computer, and try to get into the windows 7 install disk, it ha... Read more

A:Monster Problem: New Mobo Hangs at "Starting Windows" and won't go to safe mode.

OK, so I did some more testing and finally got it working.

Turns out it was my KVM (keyboard, video, mouse) switch that was causing the problem. Once I unplugged the USB from the KVM switch and just plugged the keyboard and mouse in directly, everything started to work.


2 more replies
Answer Match 80.22%

Was just wondering if anyone has encountered a problem like this before. I have a system that hangs when I click the "Turn Off Computer" icon in the Start Menu to gain access to the "Standby" "Turn Off" and "Restart" buttons. After I click the "Turn Off Computer" button it will just sit there for several minutes with the hourglass until finally the menu will come up. I fixed this once before by removing some things from startup. This time I fixed it by killing the googletaskbar.exe. I then uninstalled the Google Taskbar and rebooted and still did not have a problem but suddenly it has returned! I have no idea what is going on, there is really nothing obscure that is starting up on boot or running. Anyone have suggestions??

A:Windows XP hangs when clicking "Turn off Computer" button to bring up shutdown menu

The only two applications I have used since have been ThinkOrSwim and Telechart - both stock market applications. Don't know if this information would be relevant but thought I would add it in.

2 more replies
Answer Match 80.22%

I have a freshly built computer. All new internal parts (HD, DVD drive, MoBo, video card, processor, PSU, RAM and case). Here is a list of all the parts that are in it: - Once You Know, You Newegg

I also have a fresh copy of Windows 7 OEM.

All parts are plugged in properly, and bios set up correctly (as far as I can tell). The only bios that aren't at default that I can remember off the top of my head was that I disabled the floppy section (don't have one), I raised the clock speed of my CPU to 2.8 (up from 2.66), and I enabled my CPU to raise 9-11% capacity under heavy loads.

Everything saved properly, and my CPU runs at roughly 35 degrees C. Not nearly as cool as my old rig but not that bad. The default settings had it running half a degree cooler.

Opened up the 7 case, popped it in, booted from CD-ROM, and a black screen comes up and says "Windows is loading files..." A bar fills up really fast, and after it finishes it resets and starts filling up again, much slower. Once this bar fills up however, the computer hangs and sits there. I've let it sit for over 10 minutes with no change. The only notable thing that happens is about 30 seconds after it fills the bar the DVD drive has some activity, and then it goes silent for the rest of the time.

Any ideas? Again, this is a completely fresh system. All the hardware pieces are brand new and I was able to go through and do bios without issue.

A:Setup hangs after "Windows is loading files..."

Quote: Originally Posted by NonMagical

I have a freshly built computer. All new internal parts (HD, DVD drive, MoBo, video card, processor, PSU, RAM and case). Here is a list of all the parts that are in it: - Once You Know, You Newegg

I also have a fresh copy of Windows 7 OEM.

All parts are plugged in properly, and bios set up correctly (as far as I can tell). The only bios that aren't at default that I can remember off the top of my head was that I disabled the floppy section (don't have one), I raised the clock speed of my CPU to 2.8 (up from 2.66), and I enabled my CPU to raise 9-11% capacity under heavy loads.

Everything saved properly, and my CPU runs at roughly 35 degrees C. Not nearly as cool as my old rig but not that bad. The default settings had it running half a degree cooler.

Opened up the 7 case, popped it in, booted from CD-ROM, and a black screen comes up and says "Windows is loading files..." A bar fills up really fast, and after it finishes it resets and starts filling up again, much slower. Once this bar fills up however, the computer hangs and sits there. I've let it sit for over 10 minutes with no change. The only notable thing that happens is about 30 seconds after it fills the bar the DVD drive has some activity, and then it goes silent for the rest of the time.

Any ideas? Again, this is a completely fresh system. All the hardware pieces are brand new and I was able to go through and do b... Read more

3 more replies
Answer Match 80.22%

MSI K7N2 Delta2 motherboard
512 mb ram
Athlon XP 2700

Bought a new 250 gig seagate SATA 7200.8 hard drive and a win xp home upgrade edition. enabled SATA in BIOS, connected SATA cable to SATA1 on mobo, BIOS didn't recognize the drive, connected to SATA2 and BIOS did recognize drive so I tried to partition and format using Seagate's DiscWizard from floppy. Things seemed to go fine until I got a message that format wasn't completed because of some error.

I went ahead and tried to install from xp cd, loaded SATA drivers from floppy, cd started loading but then hangs up at "setup is starting windows"

I've never used SATA before, and I'm not sure if there is anything else I can check or try. If so please let me know, thanks for any suggestions

A:XP installation hangs at "setup is starting windows"

9 more replies
Answer Match 80.22%

Hi, I've just installed Windows 7 Professional on my laptop to discover that none of my VPN connections work any more. I was previously running Windows XP, and have a variety of VPN connections to various clients for remote support. What happens is that no matter which VPN connection I try and connect to, it appears to start connecting and then it reaches the "Verifying Username and Password" stage, and then hangs. I've left it sitting for 20 minutes, and it goes no further than this point. If I try and cancel connecting it makes no difference, and If I right click on the VPN connection in the network connections thing, I only get the option to click on properties, disconnect is greyed out. If I end task the Connecting to network box, it requires a restart of explorer.exe, after which I can then right click on the VPN connection and select disconnect. I've also discovered if I change the settings of a vpn connection then I get an explorer.exe crash and the settings don't apply. It doesn't seem to matter which VPN I connect to† - I've got† VPN's that connect to SBS 2003, Server 2003, Server 2008, and several variations of them. The VPN's work ok on our test machine (Windows 7 Ultimate RC). The last event that appears in the event log is this: Log Name:††††† Application Source:††††††† RasClient Date:††††††††† 30/10/2009 3:46:59 p.m. Event ID:††††† 20224 Task Category: None Level:†††††††† Information Keywords:††††† Cla... Read more

A:Windows 7 VPN hangs at "Verifying Username and Password"

Hi AMP7,I have been experiencing exactly the same problem with one of my VPN connenctions (Windows 7 Enterprise build 7600).I have resolved it by explicitly setting the Type of VPN property on Security tab to Point to Point Tunneling Protocol (PPTP). It seems that when this property is set to Automatic the WAN Miniport defaults to IKEv2 (and gets stuck if this is not the VPN type used). You can both observe and change this for any VPN connection by going to Control Panel > Network and Internet > Network Connection.So I suggest you explicitly set the Type of VPN property to the appropriate value (probably PPTP if no certificates are used but I suppose you already know this).Regards

43 more replies
Answer Match 80.22%

Hi everyone, this is the first time Iím posting on here so please bear with me.

The situation: HP laptop hangs on "Windows is starting up..." screen for ever and a day! Iíve tried safe mode but its gets to exactly the same point and than doesnít go any further. I havenít tried any other remedies as I thought Iíd seek some advice since Iím not that Ďwith-ití on these technical issues.

I have work on the hard drive that I would really like to be able to recover as otherwise I would have carried out a complete systems reinstall. Is there any way of me being able to do a reinstall and not loose my work?

From the things I've tried I can't even return the settings to the way they were when the laptop worked ok...

All help greatly received...


A:HP laptop hangs on "Windows is starting up..." screen

8 more replies
Answer Match 80.22%

Good morning,

I just registered, so I'm not entirely sure how this forum runs. I'm assuming you can see my computer information in my user profile, but please let me know if you need me to post it here again.

When I run Windows Update, it hangs permanently on "Checking for Updates." No error ever displays.

I ran Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center according to the Windows Update posting instructions on this forum. It completed, but had no effect on my issue.

I also ran the Windows Update diagnostic from It returned error 0x80070490.

I have attached my CBS file.

Thank you for your help,

A:Windows Update Hangs at "Checking for Updates"

It looks to me like you've been using either Advanced System Care or Wise software - which has caused some major problems.

Line 16920: 2015-08-23 16:33:54, Info CSI 00000762 [SR] Repairing 5 components
Line 16921: 2015-08-23 16:33:54, Info CSI 00000763 [SR] Beginning Verify and Repair transaction
Line 16922: 2015-08-23 16:33:54, Info CSI 00000764 [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-ehome-samplemedia, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Line 16923: 2015-08-23 16:33:54, Info CSI 00000765 [SR] Cannot repair member file [l:58{29}]"win7_scenic-demoshort_raw.wtv" of Microsoft-Windows-ehome-samplemedia, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Line 16924: 2015-08-23 16:33:54, Info CSI 00000766 [SR] Cannot repair member file [l:22{11}]"Kalimba.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364... Read more

9 more replies
Answer Match 80.22%

I bought a new compaq 420 laptop.
After installing windows XP SP 2 when ever I try to shut down or restart it hangs on the message "windows is shutting down".

I have to shut down by long pressing the shutdown button.

Any help???

A:Solved: XP Hangs on "windows is shutting down" message

6 more replies
Answer Match 80.22%

I recently had an issue with the Win XP CD hanging at "Setup is starting Windows" on the Abit N7FS that I have had since 2003. I had a virus and zeroed out the drive, since two days before I had performed the bi-annual clean install that I do every 6 months, there wasn't much to lose doing it over. Then I had it hanging on setup. I tried two different CD's and even the setup floppies, which hang up on the 6th disk. I have installed XP over 10 times on this machine without problems, except when I had a USB device hooked into the computer it would give me a BSOD. I used several boot disks, tested the memory, CPU, videocard, changed out almost all the components. I bought a new mobo cause I had noticed the chipset fan went out on the Abit board, and thought maybe the chipset was overheating. Same issue on the new board though. Nothing worked. One of my housemates who is a computer tech was also stumped after a couple hours as I did some more research. After he gave up, I took the case into my room and had an idea.

I disabled the Onboard LAN and USB Controllers in the BIOS and in less than 10 minutes XP was installing. After the install, I enabled the Onboard Controllers, installed the drivers from the mobo CD and it has worked great! I am heading out to get a chipset fan right now to see if my Abit board is fine and will install XP.

Also, for those of you who aren't too computer savvy, one way to back up your data without worries is use a separate hard... Read more

More replies
Answer Match 80.22%


After I update my computer with these latest updates, the last 11 of them in the list.

My computer will hang on configuring updates on restart, I have left it overnight configuring updates to no result in the morning, it's still on the loading boot screen.

After I system restore using the boot disc I am left with a black screen and a mouse after the update, I then have to restart my computer to safe mode and it properly applies the system restore then I reboot and I am back working 100% only to find That the updates are already installed and my computer wants to restart, after restart of course I am elft with the same problem "configuring updates"

Thank you for reading,
I apologise for my grammar, my English is not the best.

Barry Mc

Windows 7 64 bit
i5 2500k 3.3 Ghz
4gb Corsair XMCX
SSD Agility III 60gb
Asus p8p67 le
Radeon 5770 1gb GDDR5#
CoolerMaster 500W

A:Windows 7 hangs at "configuring updates" at launch

Use the system restore.

For the moment disable windows update.

Uninstall whatever is conflict.

Install just one update at a time restart.

Again and again.

Dont install 2-5 updates the same time.

2 more replies
Answer Match 80.22%

This has been happening for the longest time, and is annoying if I need to get on the computer right away. The PC only has 1 user, so I never get a choice at the blue menu of a choice of users, which is fine. But the problem is, it says "weclome" for about 15 minutes before it switches over and the screensaver comes on. Then, I move the mouse and can view the desktop. I searched all over the forums for anything, to no avail.

A:Solved: Windows XP "Welcome" hangs for 15 min. before desktop appears

Copy & PASTE ---> cmd /k del c:\windows\prefetch\*.* /q
Hit OK, or press ENTER
Close the DOS window
Reboot PC
See if that helps your boot time

2 more replies
Answer Match 80.22%

Hi everybody. I have a problem with Windows Update. It just permanently hangs on the message, "Checking for the latest updates for your computer . . ." I'm not sure what to do about this.

I've tried a few things, and they haven't worked. so any help would be very welcome.

I have checked the settings on the BITS (Background Intelligent Transfer Service) and I also checked the Automatic Updates service. It doesn't appear that anything is wrong with these or the settings are off. I deleted the catroot2 folder in system32, but that didn't fix it either. (I made a backup. No worries.)

I'm using Windows XP with SP2 installed. I have Internet Explorer 7 installed, and all the windows update sites are added in the trusted websites list.

So, what do I do?


Okay, I think this was fixed after I installed Windows Genuine Advantage tools. hmm....

A:Windows Update Hangs - Stuck "Checking"

I too experienced this problem. After contacting tech support for Windows Update they gave me several things to try. Then the problem progressed to offering the high priority updates which I said to download and install. Well the update process froze at "Preparing to Download". Then I made a further discovery that if I let the download process run for 10 to 15 minutes and then abort it with the Task Manager and then return to Windows Update, and select "Custom" the updates had downloaded and were ready to install.

Through such convoluted actions I was finally able to bring my system up to date.

BTW, during this time Automatic Updates never offered an update.

1 more replies
Answer Match 80.22%

I'm hoping y'all can help me with this issue with my friend's system, running 64 bit Home Premium, Avast, and Java, Flash etc. all updated. It's stuck at "Checking For Updates."
Yesterday I installed an update to the Windows Update Client, KB3138612, and the System Update Readiness Tool. After that, 62 updates were ready for download, and I successfully installed them. After restarting, a window came up to upgrade the browser from IE 10 to IE 11. I did so, then ran Windows Updates again to check for security updates to IE 11. Stuck in an endless loop again.
I reset the Windows Components with FIXIT 971058. This resolved two errors: Reset Windows Update Data Store (Root Cause) and Service Registration Missing or Corrupt. Still stuck in a loop.
I installed the latest version of the Windows Update Agent and rebooted. Still no joy. Any suggestions would be greatly appreciated. I looked over the contents of the CBS.log before coming to this forum. Something is definitely wrong, but I can't make heads or tails of it.
Here's the link:!AiuNs_2Ik1SigQsc8snLSRVeKcNM

A:Windows Update Hangs on "Checking For Updates"

Windows Update was stuck on Searching For Updates, I found this information after nothing else helped and this worked for me on Windows 7.

Method 1:
1. Click Start
2. Type ?cmd? in the search bar.
3. Right click Command prompt and choose ?Run as Administrator?
4. At the command prompt, type the following, commands and then press ENTER after each command:
a. net stop wuauserv
b. net stop bits
c. net stop cryptsvc

Please do not close the Command Prompt window.
Method 2:

Rename folders pertaining to Windows Update.
At the command prompt, type the following commands, and then press Enter after each command:
a) ren %systemroot%\System32\Catroot2 Catroot2.old

b) ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

At the command prompt, type the following, commands and then press ENTER after each command:
a) net start wuauserv
b) net start bits
c) net start cryptsvc

Close the Command Prompt window and check the issue if issue reoccurs

2 more replies
Answer Match 80.22%

From what I can find on this subject, it seems to be an old problem, but I can't find an answer I can use. I have a Dell desktop, running Windows XP Home, and just two days ago I got the problem where it will let me sign into my account (I only have one set up) but it hangs at "loading personal settings". I tried to do load up in Safe Mode but the same thing happens - and I left it on (both times) overnight and nothing happened. I don't know what else to do short of reformatting and reinstalling Windows.

Anyone have any suggestions?

A:Windows hangs at "loading personal settings"

8 more replies
Answer Match 80.22%

I am working on an e-machines laptop running Windows 7 Premium which stopped responding for my cousin. I ran diagnostics on the system (mem test 86, HD sector tests) all showed good. When I boot the Win 7 cd it copies the win files and then hangs on "setup is starting" the blue circle is turning and the cursor is moveable but no progress.
Any help would be appreciated on troubleshooting.

A:Windows 7 re-install hangs on "setup is starting"

hi please read this.

1 more replies
Answer Match 80.22%

I have an Intel 945GTP motherboard running XP Pro on a SATA HDD that, until last week, worked just fine. Then, it decided not to boot up one morning, in either regular or safe mode.
It won't boot from the CDROM drive either.
It does boot from floppy.
I've replaced RAM, taken out all non-essential hardware, replaced HDD cables.
HDD can be recognised in another system.
Mouse and KB are not usb.
I removed the HDD partition, intending to reload XP, but the load hangs on "setup is starting windows" and never goes anywhere - i left it overnight, just to be sure.
I repartitioned and reformatted using a 98 disk, just for kicks, to see if it'd work. Yep, boots to c:\>
HDD manufacturer's diagnostic reports no errors.
I have put in another, new SATA HDD, as well as a new IDE HDD. SAME issue.

A:XP install hangs on "setup is starting windows"

Well, it turns out that when I changed the motherboard, the problem went away.

1 more replies
Answer Match 80.22%

Hi All,
My name is Freddy and I have a big computer question. I am new to working on computers so I decided to build my own computer and it has been working great except for this major issue. When I started up my computer yesterday, it began boot as usual displaying the info for my graphics card then the computer hangs up. It doesnt even make it to the screen that usually has "BIOS F08 and Safe Mode F10" in the bottom right hand corner of the screen. I tried to reboot and that didnt work. I tried to remove and replace the motherboard battery (which fixed this problem the first time for a 2 week time period) and that didnt work. my only other thought could be that something has gone wrong with my motherboard. A friend of mine that has built many computers before told me that Intel motherboards are crap and that I should go out and buy a MSI motherboard. So I dont know what to do, if its a simple fix, can I fix this hanging issue or should I just invest in a new MSI motherboard. (all my specs are listed in my profile)
Thanks for your help!

A:Computer "hangs up" before windows 7 start up screen

Do the battery trick again, if it works you may need a new one. Let us know if that works. Should just take a minute.

7 more replies
Answer Match 79.8%

Well, I am trying to install xp on this good friend of mine's machine that took a dive last week. We replaced the motherboard, cpu, and memory. And afterwords for about 3 days, it seemed to function ok. Then it just quit booting. I told him we would need to reinstall windows. I was kind of shocked we did not have to in the first place. Anyways, So now I am trying to reinstall windows:

I can get it to boot from the windows cd, it goes through the standard list of drivers, and at the end says, "setup is starting windows"... Then it just hangs there indefinately. Typically after this, you get to the screen that asks you if you want to install windows, then you hit f8 to agree to there stuff, then you get to partition ect. I mention these things so you will know what part I am talking about.

I have tried a diferent disk, I have tried a windows home disk instead of pro, I have taken the drive out and tried a diferent drive, all with the same results... Any advice on what I can do from here, would be greatly appreciated. Thanks.

A:Solved: Computer will not install windows xp. hangs on "setup is starting windows".

7 more replies
Answer Match 79.8%

Hi everyone,

At present, I have a problem with my computer. It sometimes hangs when it's booting into Windows(Windows version: Win 7 Pro), but it rarely happens. When it occurs, on the
screen it just shows "Starting Windows" texts without the Windows logo animation. I'd like to figure out what could potentially cause this problem, so I made an experiment, which is setting up the WinDbg on another computer and turning on the debug
mode in my computer, and using a null-modem cable to do com port debugging. Hopefully I can get some clues from that.

After rebooting for about 900 times, it hung again and from the WinDbg, it revealed the last loaded driver was CLASSPNP.sys and the previous loaded driver was disk.sys. The
computer is equipped with two hard drives and the capacity for each is 500G. For some reason, I made these two hard drives totally reveal the capacity of 250G in the system by hard drive clipping. In addtion to that, this motherboard has RAID chips on it,
and its connecting way is through soc PCH sata port -> raid chip->hard drive. Another questionable point is that there is a PCIE to UART adapter card on the motherboard. I have a few questions : 

1. What do CLASSPNP.sys and disk.sys do while Windows is being loaded? Does it hang because it keeps waiting for devices' responses but somehow those devices just don't talk
back to the driver? If so, what can cause these devices to fail to respond to this driver?

2. Has anyone r... Read more

More replies
Answer Match 79.8%

Hi everyone, I think I've got a fairly tricky problem here.
I just finished installing Windows 7 Pro (SP1 included) x64 on my laptop. Pretty much the first thing I did was go to check for updates. This was taking forever, and upon looking at the resource monitor, it appears that svchost (you can just which services
it's hosting) was hung at %50, or one CPU core. No HDD activity to speak of, just a process spinning its wheels.
I've tried multiple troubleshooting steps, from running the Update readiness tool (Which didn't find anything wrong), resetting windows update using multiple tools, running an SFC (which said the system was in perfect condition), and of course rebooting
several times in between.
Checking the CBS log file, there are many lines reading "Failed to internally open package. [HRESULT = 0x800F0805 - CBS_E_INVALID_PACKAGE]". Windows Update appears to soldier on past that however, where it apparently reads out its last cached package
(successfully it would seem) then stop dead. When I net stop wuauserv, the log seems to mention TrustedInstaller a few times, then that's about all the interesting information I can gather.
The WindowsUpdate.log file is not terribly helpful either; just before the hang it says "PT: Synchronizing extended update info", then it lists off a ServiceId and Server URL. Nothing after that!
Any help would be greatly appreciated!

More replies
Answer Match 79.8%

Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

More replies
Answer Match 79.38%

I have an XPS 15 (L521x) laptop.  Started with Windows 8.1 with everything working fine.  Did the free upgrade online to Windows 10.  Notices after a few weeks that Windows Updates were failing, and could not update any device drivers.  Tried everything, including working with a Microsoft tech, and they couldn't fix it, recommended a reinstall.  So used the Media Creation Tool to create a bootable USB drive.  On reboot, hit F12, select UEFI USB to boot from.  Select the primary partition that the current OS is on.  It says it will rename that OS folder and create a new one.  Everything goes normal with the install for awhile.  After updating device drivers, it goes to a black screen with the Dell logo and says "Getting ready".  The dotted circle thing spins for several minutes.  Then the spinning stops.  Then nothing.  Have done this multiple times, and it always hangs at this same spot.  Have left it run over night and it never comes back.
Any ideas on how to get past this?  I have tried everything I have found in the forums.  No devices are attached to the laptop and I have the latest A16 BIOS.

More replies
Answer Match 79.38%


I've looked everywhere online trying to figure out how to fix this problem all day with windows being halted at "checking for updates"

I've tried downloading Microsoft fix it, and other windows update troubleshooters.

Are there any methods to fix this? How long does it take for it to bypass the checking?

I've waited about 30 minutes to an hour and still nothing.

Thanks in advance.

A:Windows 7 Says "Checking for updates", but hangs there

Hi logo897 & welcome to the forum.
Updates are taking an extremely long time.
Set power options to sleep never, run windows update.
Updates are taking up to 24-48 hours.
Forum member I assisted with this issue stated it took her machine 7 hours.
Be patient it will complete.
Patience is a virtue!

2 more replies
Answer Match 79.38%

Hi all, this is my first post here and I really need help.
Im installing Win XP Pro (SP2) on a HP Pavilion zv6000 laptop. Everything runs fine until I start installing windows xp. The cd boots and the "Setup is loading files" goes through but then stalls at "Setup is starting windows". Waited for 2 hours just in case and still the same results.
From what I can gather this points to a hardware problem. I have tried different ram modules and removed the battery but all to no avail.
Could this be a processor or motherboard problem??

More replies
Answer Match 79.38%


I had Win 7 Beta installed in its' own partition for a few months. I re-formatted the partition to install RC1. I have tried installing from within winXP and on a re-boot, but the result is the same: When the machine gets to the "Starting Windows" first screen, before the logo appears, the installation stops, no more DVD activity, no HD activity I can detect. My machine: ASUS A8n-SLI, 4GB RAM, XFX 9800GT Video. I have unplugged all the USB peripherals and one of my two displays, but still the same result.
Where do I go from here?

A:RC1 Install hangs at "Starting Windows"

I found that Windows 7 definately doesn't like more than 2 gigs of RAM, on install. I took out 2, the install went fine, and then put them back.
I hope MS fixes this before the real thing comes out.

9 more replies
Answer Match 79.38%

I have an XPS 15 (L521x) laptop.  Started with Windows 8.1 with everything working fine.  Did the free upgrade online to Windows 10.  Notices after a few weeks that Windows Updates were failing, and could not update any device drivers.  Tried everything, including working with a Microsoft tech, and they couldn't fix it, recommended a reinstall.  So used the Media Creation Tool to create a bootable USB drive.  On reboot, hit F12, select UEFI USB to boot from.  Select the primary partition that the current OS is on.  It says it will rename that OS folder and create a new one.  Everything goes normal with the install for awhile.  After updating device drivers, it goes to a black screen with the Dell logo and says "Getting ready".  The dotted circle thing spins for several minutes.  Then the spinning stops.  Then nothing.  Have done this multiple times, and it always hangs at this same spot.  Have left it run over night and it never comes back.
Any ideas on how to get past this?  I have tried everything I have found in the forums.  No devices are attached to the laptop and I have the latest A16 BIOS.

More replies
Answer Match 79.38%

This morning my computer greeted me with a static Starting Windows screen. It had been on all night and must have suffered a crash of some kind but all my attempts to start it have come to naught so far.

OS Win 7 Ultimate (64 bit)
CPU Intel Core i7 860 @ 2.8Ghz
Motherboard P7P55D LE
Memory 4Gb DDR3
Graphics Card(s) HIS ATI Radion HD5700
Displays 2 x Viewsonic 1912w
Hard Drives 1 x WD 1Tb SATA; 2 x Seagate 320Gb SATA; 1 x 250Gb IDE
PSU Coolermaster 600w

The OS is on one of the Seagates in a partition of 150Gb and my data on the 1Tb drive F.

I have run the Windows Recovery Tools from a bootable CD with these results:
Startup Fixer reports no problem but does no good either
System Restore says it's completed but still no bootup
Using the Command Window to run Chkdsk on C: reports no issues but Drive L (the other Seagate) finds multiple problems with unreadable sectors. I haven't run the /F switch yet since I can't see how this can be related. It's a drive devoted to media and worked fine yesterday.
I have backups of my data and a System Image of drive C (two months old, sadly) but am reluctant to restore the image because I don't know if or how it might affect my data on drive F - will a restored system on C leave my files on F intact? I believe my backups are OK but would sooner not put them to the test.

Any suggestions for a next step would be much appreciated.

A:x64 Hangs on "Starting Windows": Run Out of Ideas

If you can get in with safe mode, go to search, type msconfig and then make a clean boot to get going and get testing for the cause.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Once you change the settings in msconfig, boot in normal mode.

6 more replies
Answer Match 79.38%

when computer asked to restart, it powers down but will not re-boot...hard drive and power still going, blank screen. all updates on...recently re-formatted...

More replies
Answer Match 79.38%

Is the time to "Upgrade from vista to 7 supposed to be wayyy longer then it would to do jsut a clean install? (For example, hanging at 18% for a while while installing during upgrade)

(posting this since i cant get any replies to a previous topic)

A:Install time difference between "Upgrade" and "Custom"

The upgrade process will always be longer, and sometimes considerably. The upgrade process has to move/relocate previous files and keep certain registry entries based on software already installed. Did the upgrade eventually complete? (it's a silly question but you could be dual booting). If not then it could be a bad burn and your systems is taking it's time trying to read the install files from the DVD.

9 more replies
Answer Match 79.38%

Can you clean install to a different partition (I got XP on C and planing putting Vista on D) with the "Upgrade" version of vista or no you cant.

Based on this:
Its not.

A:No "clean install" in "Upgrade" version of Vista

Ether you have to format your hd or put it over xp
P.S you need xp product coad if you clean install the hd

4 more replies