Tech Problem Aggregator

Portege 2010 - Bad BIOS (block3)

Q: Portege 2010 - Bad BIOS (block3)

i have a portege 2010 with a bad bios
on normal startup it goes to this screen
BIOS(Block3) is damaged! (Call your serviceman.)

so i have tried to reflash the bios the usual way.
making a floppy with
-----
biosfile biofca6t.com
chgbiosa.exe
-----
and booting up with either the bios flashing key pressed (just left of the spacebar)
or by pressing any key at the "block3" screen

it does load the chgbiosa.exe program. which reads the bios file
Flashes, and reboots
-----
Reading BIOS file...
Erasing and Writing BIOS data...

ROM write Successfull!!
Utility Finished
-----
Then it Reboots


but sadly. nothing changes. it still goes to the Block 3 screen

so i am thinking that i may have a damaged bios chip on my hands.
since the successfull re-flash doesn't do anything..

-----------------
NOT RECOMMENDED
so i decided to check if the chgbiosa indeed do anything.
so during the write process i disconnected the power.
(incomplete write process) and i ended up, with a (block 1)
damaged. Another bios update later.
and we are back to (Block3)
so it does write to the bios
DO NOT TRY THIS: May erase the "failsafe" part of the bios
---------------------
so the question is. Where do i go from here.

i am willing and able to desolder the chip and flash it elsewhere
but i dont have a "complete" bios file only the user flashable part of it from the official updates..

can i order a new preflashed chip somewhere?

can i somehow totally erase the user area of the bios and then reflash it?

can i somehow overwrite the bios (more than the standard chgbiosa way ?)

can i transplant the bioschip from a Portege 2000 motherboard
(will the failsafe boot so i can flash it with a P2010 bios ?)

can i boot some other tool calling it "chgbiosa.exe" on the floppy that may be usefull

can i make the biosfile smaller, so it wont need block3 (removing toshiba logo etc)
from the rom file ?

Any suggestions are highly appreciated

This laptop is a pet project. so i am willing to do just about anything..

/Kyndal

A: Portege 2010 - Bad BIOS (block3)

Hi

So many questions and most of them should be answered by technicians. I really think you need professional help. I recommend you to call nearest Toshiba service provider and ask for help.
To be honest I don?t think you will be able to order this chip anywhere. Talk with service.

By the way: refurbished mainboard for Portege 2000/2010 with well working BIOS chip I found on eBay for 39 Euro so if you will not be able to do anything and repair BIOS buy new motherboard, exchange it and be happy.

By the way, I have Portege 2000 and it is really nice notebook.

3 more replies
Answer Match 74.76%

Hi,

how can I update my BIOS when using Ubuntu Linux?

The reason why I'd like to update my BIOS is that on the one hand Ubuntu
writes an error message during boot-up and recommends to upgrade it and on
the other hand I'm afraid that there is maybe a temperature problem, at least the
notebook becomes slower after working for a while.

The notebook operating temperature usually is between 45-64 degrees.
The fan turns on at 62 degrees and turns off at 52 degrees.

Temperature seems to be pretty normal I would say but I think its not normal that the
notebook becomes slower when operating above 50 degrees.

I already opened it, it seems to be all right with the cooling unit, no dirt e.g...

Maybe I just persuade myself I and the performance is completely normal for a PIII with
866MHz??

Thank you

A:Portege 2010 BIOS update / operating temperature

Dear Julio

I presume you know that Linux is not supported OS and designed BIOS update is created to be performed in running Windows OS. This nice Portege is known to me and I know very well that it is not the fastest notebook and it is designed for business purposes like working with Office, e-mail communication and every other everyday activity.

Because of that answer to your latest question can be: yes you persuade yourself.

5 more replies
Answer Match 73.92%

I couldnt save my Bios setup because i can't find the end keys to save the changes.
I tried to hit all the keys in keyboard but none of it save the settings.

Can you show me the keyboard diagram showing the end keys?
I have toshiba portege 2001 series.

A:Portege 2010 - Cannot find the END button in order to save BIOS changes

>Can you show me the keyboard diagram showing the end keys?

I checked the user manual which you can download from the Toshiba user manual page and the END button seems to be located in the upper right corner? it?s above the ?Backspace? button.

Cheers

2 more replies
Answer Match 59.22%

Hello,

I have problems with entering the BIOS and boot. My device requests a password, what can you do? Toshiba service centers in our city is not present. All I could do - press control, tab, control, enter, and the machine gave me PC Serial

Sorry for my English, I used Google translator.

More replies
Answer Match 56.7%

Hi, I wonder if it's possible to upgrade the processor on my Portege 2010, I work as a pc-technican so I have no problem to do the work.
If so what models can I use?

thanks

A:Is CPU upgrade possible on Portege 2010

The CPU upgrade on the notebook is really not easy and tricky. I think you know this because you are a pc-technician.
The Portege 2010 seems to be an oldie? I didn?t find many details about this unit but I found out that this notebook was equipped with the PIII-M (Mobile) 866MHz CPU 133MHz FSB.

What you could do is to install and hardware diagnostic tool to find out what chipset is supported. Then check the details of this chipset (maybe on Intel page) and what CPU could be supported.

However, I?m really skeptical that the notebook will run stable after the upgrade. The overheating could be a big trouble!

4 more replies
Answer Match 54.6%

Hi

I have a Portege P2010 laptop with no floppy or cd drive.
Please can someone tell me how to reinstall windows or bypass the ctrl alt delete password on start up because I can?t find a way..

A:How to bypass password or reinstall windows on Portege 2010?

Hi

You mean you want to bypass the admin password?
I doubt this is possible? I didn?t find a way to remove such password if it?s not known to you?

However, the new OS installation can be done without the CD/DVD drive?
You can copy the i386 folder from the Win XP CD to the HDD.
Then you should access this folder on the HDD and have to execute the winnt.exe in order to start the Win XP setup procedure?

1 more replies
Answer Match 53.34%

Hi,
has anyone tested the new bios (4.20-WIN(ECB1.40)) for the Toshiba Portege Z30-A or is there an official change log?
Did toshiba change the fan-behaviour? The fan is not loud/annoying, but it could kick in a little bit later.
Regards

A:New Bios for Portege Z30-A Changelog

Has somebody already installed the new bios?

1 more replies
Answer Match 53.34%

Hello everyone,

I upgraded the BIOS on my Z30-B-119 laptop, and it is much worst than the original BIOS so I would like to downgrade it.
There was no way to save the original BIOS when updating and the previous BIOS is not available on the website.

Do anyone have the original BIOS and knows how to extract it?

Or maybe someone knows how to contact Toshiba technical team directly? (Seeing what they implemented in new BIOS, I have no hopes they read this forum or care about user opinions.)

If you wonder why I want to downgrade and what is wrong with it, see below for explanation.

I was convinced that the new BIOS would fix the problem with the fan, which switched on way too early, but it turned out they made it much worst! Now the fan switches on at 42?. Before it was 50?, which was already a stupid choice of Toshiba engineers, providing that the temperature rating of this CPU is 105? so they could keep the laptop quiet at least up to 60?, especially that many people complain about the fan in this model. Instead, Toshiba did the opposite and lowered the temperature even more.


Seeing how senseless choices their engineers make, I will never buy another Toshiba and will not recommend anyone buying their products. But since I already made the mistake an bought a Toshiba laptop, I hope I will be able to downgrade the BIOS or contact them to ask for an update.

Let me know if you know how to do it.

A:How to downgrade BIOS on Portege Z30-B?

Toshiba Portege Z30-B-119 PT253E-01100XPL
This European model belongs to PT253E series

The Portege Z3x-B PT253U (the same model) has been released in USA and it supports the same BIOS

The BIOS for the PT253U is compatible with PT253E and can be downloaded here:
http://support.toshiba.com/support/v...tentId=4007631

3 more replies
Answer Match 52.92%

Dear all,

I don't expect anyone to tell me how on-line!
I just need to now if this is possible and the best way of doing it.

I'd rather not use the various password cracking s/w or home-made parallel jumpers.
Can I get this done 'professionally"?

Thanks in advance,

Steve.

A:Portege BIOS Passwd Reset - Can it be done?

Yes, the BIOS password can be deleted.

This procedure can only make an ASP (authorized service provider). Here you can search:
http://eu.computers.toshiba-europe.com

Best regards

2 more replies
Answer Match 52.92%

Hi!

I have a Portege 3440CT with bios version 1.50.

This version does not support large HDD so I thought I'd update the BIOS. (don't know if version 1.60 does either, does anyone know?)

When I try to run the bios-update-program on win2000, it says "Initial error", anyone know what's causing this?

BIOS is downloaded from Toshibas website.

I have no floppy or CD-rom available.
Have tried the updater on win98, and also in DOS and it says "this utility not available on v86 mode!"

Is there any way to place the BIOS file on a small hard drive, and boot from that?

Ideas, anyone?

A:Bios update on Portege 3440CT.

Sorry CyB but I really do not understand you. If you check Toshiba support page you will find two BIOS updates. Both of them must be done using FDD. So now I am asking myself why you try to do it under running operating system. Sorry but it is really ridiculous.

Toshiba provide two different BIOS updates. One is TRAD (must be done with FDD) and WIN (can be done under running WXP or now Vista). For old notebook models there is no WIN version.

Is there any way to place the BIOS file on a small hard drive, and boot from that?

As far as I know something like this is not possible and you can check eBay and obtain FDD. You can get it for few bucks. It is really not expensive.

1 more replies
Answer Match 52.92%

I am trying to reformat a Portege p3500 for my brother's g/f. I have an external usb dvd drive and a copy of XP ready to go. The problem is I cannot get into the stupid bios. I hit esc, during the toshiba boot screen and get the following message. "check system. Press F1" when I press F1 it just goes right back to the toshiba boot screen and from there loads xp. I have looked other places on-line and supposedly pressing F1 accesses the BIOS. Doesn't seem to work for me. I am stuck please help
 

A:Can't access Portege p3500 BIOS

Boot XP, get into the Control Panel, System, Advanced... choose Startup and recovery Options... and check the timing settings for going into Windows and into recovery options. Set going into Windows to 0 seconds and recovery options to 10 seconds. De select automatic restart and send an administrative alert while you are in there. Try the F2, F10 and DELETE keys
 

1 more replies
Answer Match 52.92%

Hi All,

I have a Toshiba Portege R830, running 32-bit Windows 7 (SP1) enterprise (for work).
I also boot into Linux Mint 14 64-bit, which I have installed on a portable USB HDD (outside work).

I recently bought a USB 3 HDD, but when I connect it to the USB 3 port on my R830, it only gives me USB 2 speeds (25 MB/s).

I checked with some diagnostic utilities (usbdeview, etc), which say that the drive is connected in USB 2.1 mode.

The drive reports itself as being USB 3, the cable is USB 3 (SuperSpeed), and the port I'm using on the R830 is 3.

I experience the same, whether I boot into windows or linux.

I updated all drivers on both OSs, to no avail.

next i tried to update the BIOS, but I keep getting the following error:
"An error occurred while preparing the update environment.
You have not given permission to execute the update."

For the record, this is the BIOS I'm going from, & to.
BIOS Version : Current Ver.2.80 --> Updated Ver.4.10
EC Version : Current Ver.1.10 --> Updated Ver.1.60

Does anyone know why I would not be getting USB 3 speeds (which, for my drive, are expected to be around 40 to 50 MB/s), or why all diagnostics are saying USB 2?

Does anyone know how to overcome the BIOS update issue?
(I've tried safe mode, disabling AV, disabling NX)

Cheers

A:Portege R830 - USB 3 & BIOS updates

Is this USB driver installed?

Please try to install it and check USB speed again.

10 more replies
Answer Match 52.92%

My current bios version is 1.6, the latest is 3.0
When trying to update the bios, I get an APPCRASH from INSTALL2.EXE
exception code c000005

I tried to run it in safe mode, but this doe not help

Thanks for help

A:Portege A600: cannot update to bios 3.0

Hi

The istall.exe should not crash and you should not update the BIOS in safe mode!
The Windows should be booted up and should run correctly!

Here is a Toshiba FAQ How to update BIOS:
http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm

Possibly the error code is related to corrupt windows OS or to missing some necessary Toshiba tools.
Using Win XP the Common Modules should be installed.
Using Vista or Win 7 the VAP (value added packed) should be installed.

8 more replies
Answer Match 52.92%

Please can someone tell me where to find the latest BIOS for a Toshiba Portégé M400. I have looked on the Toshiba website, and all there is for Portégé is the M750, and M800.
Thanks in advance,
Joel

A:BIOS for Portege M400 needed

Have you also checked ARCIVE option?

2 more replies
Answer Match 52.92%

Folks,

I have been wrestling with this device for a while now and I seem to be progressively making the situation worse.

My current issue is that I can no longer access the BIOS after changing a setting in the BIOS that related to USB emulation (or something like that). I was in the process of trying to make the device boot from a USB and pretty much twiddling with every setting to see what would work.

This one didn't. And now the device no longer responds to F2. It's like it is ignoring the keyboard. Doh!

Is there some way to roll back or re-flash the BIOS? Or another way to access it? I tried an external keyboard, to no avail.

How did I get here?

Well ... I was given this device to put back to factory condition and I could not find an obvious option that would do this, other than the Toshiba Maintenance Utility which looked hopeful. It offered to erase the partition (which at the time seemed fair enough) - BUT THAT"S all it did - so the machine just repeatedly boots, displays "Please insert system disk" and then reboots.

OK, I'm an idiot - but it does seem silly for Toshiba to offer an option that instantly bricks the machine?

Anyway, I've moved on from that problem to one that is significantly more dire. Not being able to access the BIOS means I don't have any options - unless one of you wonderful people can help me discover one.

Help

I have since discovered that the next setting I was going to adjust - the Secure Boot setting - may have solved... Read more

A:Portege - Can't access BIOS after update

Which notebook model do you have and which operating system do you use?

If you use Win8.1 you have access to some BIOS settings using settings in system settings. Check it out please.

2 more replies
Answer Match 52.92%

I tried to Update the BIOS at my M700-110 PPM70E-02302DEN from 1.60 up to 1.80 (P005Bv180.exe).

However it fails with the error " BIOS Update is not supported OS. Unsupported OS or service pack installed."

Within the "more information" I could read "OS independent".
Is the Windows 7 Home Premium with Service Pack 1 not supported?

What's the matter?
Which BIOS is the right one for my system?

Please help me!
THanks a lot.

A:BIOS Update not possible for Portege M700

Hi

It seems that Vista OS was preinstalled on this notebook.
This means that you have installed the Win 7 system at your own hand.

The point is that BIOS update requires some essential Toshiba tools.
For example the Value Added Package is important software and should be preinstalled on the notebook.

Is VAP installed?
If not install the VAP before trying to update the BIOS.

1 more replies
Answer Match 52.92%

Wanted to upgrade from win 7 to win 10
First win 10 check telling "your processor not compatible "
After check for info some changes made in the bios and now . . .
Request me password !
Seems I have to contact Toshiba for solution: whom and where
Thks regards

A:Bios password appears on Portege M

Hi,
any tips, info ?
thks

1 more replies
Answer Match 52.92%

Hi,

I have only linux (antergos) on my Portage Z30-B-100, Does anybody know of any way to flash update bios?
Thanks

A:Portege Z30-B-100 update bios from linux

Hi

On the Toshiba EU driver page you can find only the win-based BIOS update version.
This means that BIOS can be updated from running system only and you need to run Windows OS in order to start the BIOS update procedure. Linux isn't supported in this case...

Here you can find the How to doc about the BIOS update
forum.toshiba.eu/showthread.php?82280

4 more replies
Answer Match 52.92%

Hi!
I found my old laptop, but can't boot it - forgot BIOS password. CMOS battery disconnection didn't helped.
Local support asked me go to offline service, but they want too much money for unlocking - this laptop is now cheaper himself.
USA support asked me write here
May be somebody can help to generate unlock response code?
Model is Portege R500 PPR50E-06W012RU

A:Portege R500 BIOS password

BIOS protection is very important feature for protection so it cannot be discussed in public forum.
If someone writes here how you can remove BIOS password every stolen Portege R500 can be unlocked.

I know it costs a bit but this should be done by Authorized service provider.

2 more replies
Answer Match 52.92%

Hi forum,

I take out the HDD, when I stick it back; the BIOS didn?t detecting the HDD.
How can I set the HDD at the BIOS? The option drives i/o isn?t editable.

I need urgent help...

Thanks

A:Portege 3500 does not detecting the HDD at the BIOS

Try to access the BIOS and set it back to the default settings. Don?t forget to save the changes. ;)

A friend of mine had a similar issue and the BIOS default settings was the key.

So check it out

1 more replies
Answer Match 52.92%

i do not have a floppy drive on my machine, only usb ports and a sd card slot. How can i upgrade the bios?

pete

A:Portege 4000 bios upgrade

The easiest way is to create a dos boot cd-rom. There are several descriptions on the web. Google for it.
Add the extracted Toshiba bios files biofc67t.com, ec29nobb.bin, chgbiosa.exe and chgfirma.exe to the CD-rom.

At first boot from the cd and run 'chgfirma ec29nobb.bin'.
Now the ECKBC-Firmware is written (don't power off during flash!!!)
Than boot again from cd and run 'chgbiosa biofc67t.com'.
This flashes the Bios.
Both flash are necessary!

Here is how to extract the Toshiba bios file.
At first you have to extract the R211VOL2.exe file. Easiest way to do so is to use 'universal extractor' -- google for it.
After this you will get the file R211VOL2.IMA. This is a floppy image file.
You can extract the single files in the archiv using winimage (trial version should work).

Good luck!

2 more replies
Answer Match 52.92%

I have a Portege 3010ct.
When i got it, it had Windows 98 installed on it but i wanted to put Linux on it so i could learn that.

So i tried getting into the Bios to make it boot from my CD but couldn't get into the Bios or really do anything. So in a final attempt i reformatted the hdd.

Now i can't get into anything.
Can anyone help?

I tried every button i thought might get me into the Bios and even tried hitting all of them, no one can seem to get me into it.

A:How to access the BIOS on Portege 3010ct

Hi

To access the BIOS you should use and press the ?ESC? button immediately after Portege was power up.

But as I understood you right, you want to boot from the internal CD/DVD drive.

Well, you could also try to press the ?C? button.
This would enable the booting from the ODD.

Furthermore pressing F12 button would allows you to enable the boot menu on the screen.
Then choose the CD/DVD drive to boot from CD .

Check it out

2 more replies
Answer Match 52.92%

I need make cd-rom 1-st boot device.
There are no operating system installed on my hdd.

I could not change my BIOS.
I press and hold Esc button then F1.

After that i see Bios screen, but i can not change anything.
I can only escape without and with changes?
No items can bee changed?

Can anybody help me???

A:Re: Portege M400 - Cannot change anything in Bios

HI

You don?t need to change the booting device in BIOS.
You can also set it while notebook powering up.
Press F12 immediately after the notebook has been powered on
Then a boot menu should appear.
Here you have to choose ODD as booting device and should confirm with Enter.

That?s it

10 more replies
Answer Match 52.92%

I've been looking on the Toshiba Site for BIOS updates for a Portege 3440CT, but can't find anything for the older models. Are they still available? Also the BIOS on the laptop at the moment is 1.50, acan anyone tell me what the most recent version is?

Thanks

Neil

A:Need BIOS update for Portege 3440CT

All BIOS updates, drivers, tools and utilities for older notebook models you can find under ARCHIVE.
For your Portege there you can find BIOS version 1.60.

5 more replies
Answer Match 52.92%

Hello friends,

i have Portege R700-1321 Laptop.
about 1 year a go i was update my BIOS version to 2.20 and after that i cant enter the BIOS!!!
try any way but noway :(

when press F2 after rebooting computer nothing append and reset again .
try to F10 ro change boot order but again just restarting :(
i need to change boot order to install new fresh OS and of course change my BIOS setting.

please help me.
if any body had a same problem or know way to fix it :(

A:Cannot enter BIOS on my Portege R700

Can you use F8 or F12 at start-up?
Is maybe ?fast boot? option enabled? Check it out please.
Open Toshiba assist > optimize > Toshiba HWSetup > Boot priority. There you should find option for boot speed. Be sure it is set to ?normal?

4 more replies
Answer Match 52.92%

hey everyone...sorry to bother you with such a dumb question but i cant for the life of me find out how to enter the bios on this model. ive tried f1-f12 and del and nothing seems to work?

any thoughts?
 

A:toshiba portege 3480CT bios

Try Esc.
 

1 more replies
Answer Match 52.08%

i have a laptop Toshiba portage M400
locked by Bios password
even i can't access the bios
how can i reset the bios
please hep me
i have an important data inside the laptop

A:How to reset BIOS password in Portege M400?

Hi

Please check http://aps2.toshiba-tro.de/kb0/FAQ35002I000IR01.htm
There you can find answer to your question.

2 more replies
Answer Match 52.08%

Hello,
I have a Portege Z830 with BIOS version 1.60. It runs a single operating system, ubuntu, (without a windows OS it does not appear to be possible to upgrade the BIOS). I have a bootable USB (debian, created by copying an .iso image using dd) which works on other computers, but not on this one. With USB at the top of the boot priority, it is not recognized as a bootable device and the computer boots from the HDD. The boot is in legacy mode, not UEFI (there is no UEFI/legacy switch in the BIOS menu).

Any pointers how to enable a boot from a USB on this computer?


Thanks and kind regards,

James

A:1.60 BIOS does not recognise bootable USB in Portege Z830

As you probably know, Toshiba doesn't support Linux so you cannot upgrade BIOS under Linux OS.
It is also not offered to be installed from USB.

It works like application and must be executed under running Windows.

1 more replies
Answer Match 52.08%

Good day, I have two questions about Portege 3410.

The first one: I cannot update BIOS (there is 1.50 in use, I want to update to 1.60). The instruction does not work: I connect Teac USB-drive on USB-port, switch USB-FDD emulation to Enable, switch notebook On with F12 pressed, the message "Ready to update BIOS..." appears, I presed key, but nothing happend. What's wrong?

The second one: I cannot install Windows XP on to notebook (it does not boot neither FDD-USB, nor External DVD-USB).
How can I install Windows?

Thank you.
Mikhail

A:Portege 3410 - How to update BIOS and install XP?

Hi

Just one question: Why do you want to update the BIOS? Is it really necessary?
I ask this because this update is always a little bit risky and you could damage the ROM module.
Anyway, have you tried to load default settings in BIOS before you start the update and install XP?

You can install XP without CD. Therefore you must copy the i386 folder on the HDD from another computer and some booting files for HDD? I think you should search a little bit with Google to find workaround for this. You should find enough! ;)

4 more replies
Answer Match 52.08%

Had a go at installing this, and all is fine apart from installing the Value Added Package - the main thing I want to get working is the function keys for screen brightness and connecting a TV.

I understand that upgrading the BIOS can help getting the VAP installed ( I get the ID ERR NOTINSTALLTVALZ message), I know that Toshiba are not directly supporting the A100 for Vista but is there a BIOS I can install that will work? I'm thinking there might be a similar machine that works in Vista or maybe just an A100 BIOS that will suffice?

Many thanks!

A:Vista on Portege A100 - Can I update the BIOS?

Hi

May I ask where did you found the Vista Value Added Package for Portege A100?
I didn?t find this Value Added Package on the Toshiba Europe site.

There are only 3 files for Vista. One of the files is BIOS v1.60-WIN which seems to be OS-independent.

Regarding the BIOS;
You should know that the BIOS update is always risky.
If you will use wrong BIOS version or wrong BIOS update procedure you can damage the motherboard!!!
?and as you probably know the motherboard is one of the expensive notebook parts!!!
It?s not worth to trying something which can damage the notebook. You know?

1 more replies
Answer Match 52.08%

I was handed a Portege 2000 to take a look at. As soon as I turn it on I can see the Toshiba logo which immediately followed by a black screen that only says "password=".
I've tried searching for answers but have come up empty handed.

I am at a loss as to what to do new. I was hoping someone here could give me some insight as to where to go from here.

Any help is appreciated.

Thanks.

A:Portege 2000 BIOS passoword is needed

Hi

It looks like the notebook is locked by BIOS password.
You need the password in order to boot the unit.
If you don?t know the password then you will need to get in contact with an local ASP (authorized service provider) technician which would be able to remove this unknown password.

Good luck

2 more replies
Answer Match 52.08%

Hi,

I purchased an M400 Tablet system and having a lot of trouble with the BIOS.

I am able to get into the BIOS, but it appears to be restricted.
It says there are three pages and to use the pgup and pgdn to change pages, this does not work.

I have tried it with a USB keyboard and removing the keyboard from the tablet, but this does not work either.
The laptop does not have SWSetup installed on it. I downloaded this from the website but say's that the BIOS is incorrect.

I then decided to flash the BIOS.
Downloaded windows BIOS flash and that say's that the BIOS is incorrect.

I would like to reinstall the OS but at the moment I am unable to to get it to boot from the CD as I can't change the boot sequence.

Can any one please help me.

A:Portege M400 - Cannot navigate through BIOS pages

Hi

That?s strange.
First of all you can boot from the CD pressing F12 and then you could choose ODD as booting device.

Secondly it?s interesting to know if some passwords (user or supervisor password) have been set because such kind of password could restrict changing the BIOS options.

6 more replies
Answer Match 52.08%

Dear,

We from UsedPC a company in Holland thats sell second handed Notebooks en Computers just bought 4 of Toshiba Portege M300
We only have one problem on all of the machines, They are locked with an start up password ( bios password ) so we cant install them
Only we need the responses codes that we dont know.
Can somebody help us out please?


Greets,


UsedPC

A:Portege M300 – BIOS password removal

Hi,

Read this article:

http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=11

As you see to remove Bios password you should contact the asp (service center). It's user to user forum and nobody can really help you with this issue.

4 more replies
Answer Match 52.08%

Hi there,

My Portege A600-13Y BIOS is version 1.50:

- should I upgrade to 2.00WIN?
- I found this source for the biso upgrade 2.0 but there is no indication that this file is authentic TOSHIBA bios.
No checksums, no ssl certificate, nothing. Is it possible to get it in a secured / authenticated way?

Thanx for answers,
Schneiderlein

A:Re: Portege A600-13Y: BIOS update 1.50 to 2.00-WIN - How risky it is?

Hi

First of all you should use and download the BIOS files only from Toshiba website.
The Portege A600-13Y PPA61E is a Toshiba European notebook model and all the drivers and BIOS can be found on the Toshiba driver page.

I don?t know why you ask for the checksums or ssl certificate? the Toshiba websites are safe?
but everyone who needs the drivers or BIOS can download it?

You should only ensure that you have chosen the right notebook model and that you have downloaded the right BIOS!

But why you want to update the BIOS?
If your notebook is running troublefree then a BIOS update is not important? I follow always this advice; never change a running system.

7 more replies
Answer Match 52.08%

Hi

I have toshiba portege s100 i loss bios password when i search about it so i found a method i pressed ctrl, teb and ctrl,enter my leptop screen shows s/n and challenge code and system need response code but i do not know response code pleas help me i need response cod the s/n and challenge cod is as under,
pc serial no = 36738792g
challenge code= 7N67Y-YVDEA-XQ6VY-KMLCB-1F1ML
response code=

Thank you.

A:I loss BIOS password for my Portege S100

Hi

Unfortunately nobody here can help you with this. BIOS password is very important security feature and it cannot be solved on some public forums.
This can be solved with authorized service only.

Response code can be given by Toshiba only and they don't give it to anyone. Only authorized service provider can get it after check if notebook is not stolen.
Contact nearest Toshiba service provider and they can help you wth this.

Bye and good luck.

1 more replies
Answer Match 52.08%

Anyone have a back up bios for a Portege Z30-A-10Z laptop.

My laptop bios has locked me out with password and need to program a new bios chip with new bios.

I cant prove ownership with Toshiba with original receipt so they wont help as I purchased it from ebay a wile back and the seller is no longer registered :(

A:Password locked Portege Z30-A-10Z - BIOS needed.

It is very stupid situation now. If your notebook is ?locked? by BIOS password you have big problem now and nobody here can help you. BIOS password must be removed by authorized service provider.
BIOS password is very important security feature so any problem with locked machine must be handled by ASP. There are several different methods for BIOS password removal and it has nothing to do with BIOS backup or some kind of new BIOS installation.

2 more replies
Answer Match 52.08%

Changing the BIOS setting for Portege S100 from JBOD to RAID0, I hit space on Exectute Creation and enter the string key in the manual and press "enter".
The settings then return to existing settings and not the new RAID0 setting I selected.

I have been at this most of the day / evening looking at various posts, but I can see nothing wrong with the details entered.

It is the same as recorded in this link:-
[How to Change the RAID configuration|http://aps2.toshiba-tro.de/kb0/TSB6901K60006R01.htm]

I am now at the end of my tether, I only wanted to install new WD HDD and do fresh install of XP Pro, is that too much to ask?

A:Portege S100: How to change the RAID in the BIOS

Did you enter "1234" as the confirmation code when you changed the RAID setting?

This code can be found in the users manual :)

14 more replies
Answer Match 52.08%

Good morning.

Can someone tell me where can i find the changelog for BIOS update 4.50-WIN(ECB1.40)?
Thank you.

A:Portege R30-A Bios Update change log (4.50-WIN (ECB1.40)

Toshiba EU BIOS page does not provide any change log details.
But on Toshiba US driver page you can check such information.

The BIOS version seems to be the same:
Visit this page and click on BIOS (left column)
http://support.toshiba.com/support/d...ext=1200008975

3 more replies
Answer Match 51.66%

Hi,

I recently picked up a Portege M200 and installed (via PXE - network install) Windows 7 on it. I would like to upgrade the BIOS as it's still at the original BIOS (1.1). I downloaded and extracted the pkg and tried to install via Windows but it says my OS isn't supported. I don't have an external CD drive or FDD - how can I update the BIOS? I tried to put it on a USB drive but there doesn't seem to be an option to boot from USB.

Thanks!
Jerry

A:Portege M200 BIOS update running Windows 7?

Ok, I'm thinking I could use an SD card but I see it's not recognized by Windows 7 and when I put in a card, nothing happens...

Anyone know where I can find a driver for it? I do see there are 2 devices not recognized - one "Base System Device" and one "Unknown Device"...

And I see it doesn't recognize the video card either - just uses Standard VGA Graphics Adapter which seems to work fine...

2 more replies
Answer Match 51.66%

I have installed W10 on my R700 and R930 successfully - but I have two minor issues I can?t solve:
- I cannot enter BIOS - the route via Settings - advanced Start - troubleshooting - Start repair etc. does not work. How do I enter BIOS in W10???
- I try to update my Intel drivers via the Intel driver Update Utility - but when I run this App - the App are not able to identify any Intel drivers on my two Porteges - how can this be possible? In the System info I can see information about the Intel processors - how can that be?
Otherwise W10 is running good....

/Anders

A:Win 10 on Portege R700 and R930 works but wher is the BIOS?

Well - I found the answer to the first question - how to enter Bios in W10 - in the energy options you have to disable quick start-up - then you can enter BIOS by just holding the F12 at powering up. Worked on my two Portege.
/Anders





I have installed W10 on my R700 and R930 successfully - but I have two minor issues I can?t solve:
- I cannot enter BIOS - the route via Settings - advanced Start - troubleshooting - Start repair etc. does not work. How do I enter BIOS in W10???
- I try to update my Intel drivers via the Intel driver Update Utility - but when I run this App - the App are not able to identify any Intel drivers on my two Porteges - how can this be possible? In the System info I can see information about the Intel processors - how can that be?
Otherwise W10 is running good....

/Anders

3 more replies
Answer Match 51.66%

Can anyone help with this problem.

At our site we have approx 300 of these laptops and they are all bios protected.
Recently had a problem where when inputting the bios password and it says its incorrect even though its the standard password we use on all our laptops. The user also confirms they didn't set a password...

Is it possible for the bios to somehow have become currupted (the machine was experiencing blue screens before) or how can I factory reset the bios password.

Before anyone says yes we own the machince and can prove it!

A:Portege R700 protected by unknown BIOS password

Maybe it sounds stupid but I think you should clarify this with nearest Toshiba service provider.
I use Toshiba notebooks for years now and I know for sure that Toshiba doesn?t sell notebooks with any kind of password or such kind of protection.

If you have such amount of notebooks maybe there was some special dial about configuration or protection. Anyway, BIOS password removal cannot be theme on such public forum. BIOS password protection is very important security feature and if there is some problem it must be clarified with authorized Toshiba service provider.


BIOS password cannot be set or changed from alone and, as far as I know, there is no kind of factory reset. I just know that BIOS can be set to default settings. That?s all.
Contact nearest Toshiba service provider and clarify this issue.

2 more replies
Answer Match 51.66%

Hi,

My Portege R700M stopped working after I spilled tea on it. Service center had rejected it quoting 'Motherboard, damaged', The laptop was setup for BIOS password protection for HDD.

Even though the hard drive is intact, I am not able to recover the data from due to BIOS password protection. will Toshiba able to help me unlock the password.

Regards

A:Defective Portege R700M - BIOS & HDD password reset

I presume mainboard is defective and will be replaced. I presume HDD is OK so I believe your original HDD will be used again. After mainboard replacement you don?t need BIOS password anymore. New mainboard will not be secured by BIOS password.

At least explain the situation and Toshiba technicians will explain to you how it works.

2 more replies
Answer Match 51.66%

Hello Forum,

i have exactly the same problem as described here, 2 years ago:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65519

I need to update my BIOS, but i cant because the BIOS Updater tells me that Intel-TXT is enabled.
Unfortunatelly i cant disable it in my bios. Its just not selectable. The "cursor" just jumps over it.
I can only "Hide" it which doesnt help.
I have the same for the VT-d and VT-x setting in the BIOS. This is not selectable or changeable as well.

TPM isnt enabled though...
I installed the infineon suite and it tells me that i need to enable TPM in bios to use it. :-(

I have an very old Bios Version 3.1 and i read in the changelog that in V3.4 and 3.5 there were many TPM related changes....

Anyway....
Back then, a user named Paolo30 uploaded a file P007Dv360A_EC77V140.zip to 2shared.com which fixed this.
Unfortunatelly this file was deleted on 2shared.com

can someone please provide that file (or a later bios update) which fixes this?
Thanks in advance.

A:Need Portege R830 BIOS Update without Intel-TXT Check

Port?g? R830-10P belongs to the PT321 series so you need BIOS released for Port?g? R830 PT321

You can download such older BIOS versions from different Toshiba driver pages.
For example: http://www.toshiba-asia.com/sg/support/drivers

On this Toshiba Asia page I could find all BIOS for this Portege model.

3 more replies
Answer Match 51.24%

in November 2015, I bought a laptop Portege Z30-B-117 PT253E-013008CZ. Today I discovered the information that is needed to activate windows. The laptop has been pre-installed Win 7 Pro and Media attached to Win 8 Pro. In notebook isn?t COA label. When you generate the code and enter it into the activator appears information - error 0xc004f063 computer bios is missing required license. Microsoft, I was told that my product key is required to supply a computer manufacturer. Please help, I could turn the system on and work again. Thank you very much

A:Portege Z30-B-117 0xc004f063 computer bios is missing required license

in November 2015, I bought a laptop Portege Z30-B-117 PT253E-013008CZ. Today I discovered the information that is needed to activate windows. The laptop has been pre-installed Win 7 Pro and Media attached to Win 8 Pro. In notebook isn?t COA label. When you generate the code and enter it into the activator appears information - error 0xc004f063 computer bios is missing required license. Microsoft, I was told that my product key is required to supply a computer manufacturer. Please help, I could turn the system on and work again. Thank you very much

1 more replies
Answer Match 51.24%

Hi,

I want to update my laptop bios 3.40 with the version (BIOS_V390_ECV160_WIN) , it shows me an error message :
TOSHIBA BIOS Package Ver.4.2.1

"This computer in not supported"


Why!!!!!

A:Re: Bios update Toshiba Portégé R830-1DR (PT321E-0G401EFR)

Check this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65519

try the update to v3.60 before trying the v3.90

By the way: Does VAP (value added package) is installed properly? This package is very important for BIOS update

3 more replies
Answer Match 51.24%

USB boot option seems to have disappeared from bios boot sequence menue after I installed bios 3.00. I wonder why this happened and how I can bring it back.

A:Portege A600 - Dissapearing of USB boot option after updating to bios 3.00

Hello,

normally the USB boot option is available and you can select the supported modi in the bios settings.
In a company environment it is possible to disable USB as boot device with some special tools. In this Case yo ushould ask your administrator.
If you are a single private customer you should visit an ASP.

1 more replies
Answer Match 51.24%

Hi,

I encountered some problem with my netbook (Portege M800-10W) after updating BIOS.
The BIOS updating program seems to failed. Then my Netbook automatically restarted and now I can't start my PC anymore.
All the LEDs turns on, but the sreen remain black and after few minutes, the netbook beep 3 times (1 long, 2 short).

How can I restore the BIOS to the previous version (or factory version) ?

Thanks.

Adrien

null

A:Portege M800 doesn't startup anymore after updating BIOS

I think that error code means there is a Graphical/Video problem. The Mainboard or VGA Board may need replacing, or there may be a loose connection.

I would send the notebook to an ASP for repair.

5 more replies
Answer Match 51.24%

Hi,

I have an Old Portege A100, Model: PPA10A-0002LP, but I can't seem to find that model on any Toshiba website, closest I've seen is the " PPA10A-0002L".

I'm wanting to see if there's a BIOS update that will allow me to Boot from a USB Device.

The issue I am having is that I need to reinstall Windows, but the CD ROm cant read discs.
It does Network Booting PXE, but i'm new to this sort of thing and have absolutly no idea what to do there.

Any help would be great,


Thanks

A:Portege A100 PPA10A - Will BIOS update allow to boot from a USB device

Hi

Portege A100 seems to be developed only for Australian market.
As you said there is a Portege A100 PPA10A-0002L model number listed on the Toshiba Australian page but the Portege A100 PPA10A-0002LP belongs to the same series which is PPA10A.
So in my opinion the BIOS should work too.

Anyway, I doubt that the BIOS update will add any further booting options.

Usually the BIOS support the booting from CD/DVD drive, HDD, LAN and USB FDD.
It should be possible to boot from a bootable diskette using an USB FDD drive.
I doubt you would be able to boot from USB ODD since this Portege A100 supports an internal CD/DVD drive.

1 more replies
Answer Match 50.4%

Hi,

yesterday i set the bios/supervisor password.

When i now turn on the notebook, i can see the Toshiba - Leading innovations screen and then it goes dark and won't boot any further.

The harddisk / fan / graphics card etc is working - but i don't see anything nor do i get some kind of prompt or shell or whatsoever.

I tried all those "Press, ESC, Press F2, Press F1, Press INS" stuff, nothing worked out.
I removed the battery for several mins while pressing the power button, nothing.

Maybe somebody has some kind of clue whats wrong with this maschine....

A:Portege R830-1EE: Supervisor / Bios password - No Boot or login prompt

Hi

Did you use some high ASCII character like ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? etc in your BIOS / Supervisor password?

In the past the usage of such characters prevented the notebook from booting up.
In such case you had to contact the service partner in order to solve this problem.

4 more replies
Answer Match 50.4%

Right my BIOS was on 1.20 when I went to Toshiba website to get the drivers to install and found the BIOS update so I followed the instructions burn it to a floppy disk the last one I have and away I went but after the update I noticed that xp said it was running at 600 MHz not 1,2ghz.

So I used cpuid to see if it was xp but it shows the processor as running 598.6 MHz and can flux to 600.4 MHz max so I went into the BIOS tried CPU max disabled CPU sleep and rebooted so then I thought it was xp so I reinstalled but still the same I used Suse Linux still the same.

I?ve reflashed the BIOS with 1.50 through windows rebooted still the same. I am getting on where and this is getting silly I even went and found all BIOS versions from the Toshiba American site which goes back to version 1.10 to 1.50 so I tried all of them. Nothing!

I am really baffled at this can anybody sort this out it is really annoying and slow.
Thank you in advanced

A:Portege M100 - Processor Stuck on 600Mhz, have tryed every BIOS version

Hi

Just one question; was the motherboard replaced in the past?

As far as I know after the motherboard replacement the test & diagnostic should be performed in order to update the CPU microcode on the PCB.
If the microcode is not updated then your CPU would stuck at 600Mhz.

In order to update the microcode, the ASP must be contacted.

The other reason why the CPU runs only at 600Mhz is the low CPU processing setting in Toshiba power saver.
Check if the Toshiba power saver is installed on your notebook and set the options to a higher level.

Check it out?

2 more replies
Answer Match 50.4%

Portege R830/PT321E: Bios Update stops with "An error occurred while preparing the update environment..."

Following message seems at first

BIOS Version: Current Ver. 3.40 -> Updated Ver. 3.70
EC Version: Current Ver. 1.30 -> Updated Ver. 1.50
Bios and EC should be updated

During the BIOS update seems following message:

+An error occurred while preparing the update environment. You have not given permission to execute the update.+

My settings:
- BitLocker is switched off.
- No connection to a docking station
- Windows 7 is installed
- Boot mode is on? I guess it means:
"Closes all open programs, shut down windows, and then turns off your computer."

Any idea what the problem is?

Message was edited by: ML

A:Portege R830/PT321E: Bios Update stops with "An error occurred while..."

Hi ML

Maybe stupid question now but why do you want to update BIOS on this, I think, pretty new notebook model?
Have you noticed some issues or hardware problems?

17 more replies
Answer Match 47.46%

Quick question - will a keyboard for a Portege S100 work in a Portege M100?

Layout looks similar; albeit a different colour.

A:Will a keyboard for a Portege S100 work in a Portege M100?

Hi

I think you cannot use the same keyboard because the Portege S100 supports the an-easy-to-use 84-key (US) or 85-key (UK) keyboard and the Portege M100 supports the an-easy-to-use 85/86-key keyboard.
Furthermore the connector of the S100 supports the CN3230 keyboard interface 34 pin connector and the M100 supports the PJ3230 keyboard 34pin connector.

So possibly this could be a problem.
I recommend using the original keyboards released for the each notebook model.

1 more replies
Answer Match 46.2%

Hello all,

I hope I can get some help / guidance from some one with more experience with the M400 if possible?!

I reinstalled the OS and setup the biometric security for me, which has worked flawlessly! However I stupidly also set up the boot up security (BIOS Password). So when the tablet gets turned on I can scan my finger and get in without any issues, however I now want to turn the boot up security off. So I booted it in to the OS and went to disable it....however it asks for my password....which I have forgot as I have been a typical end user and have been only using my bloody finger!

Does anyone know if I can disable the BIOS security while in the OS using the biomentric security rather than entering a password? I have tried just changing the admin password within the win OS but that doesn't work....any ideas?

Any help with be greatly appreciated!

Cheers

A:Portege M400 - Change BIOS Password within OS without knowing password?

> So I booted it in to the OS and went to disable it....however it asks for my password....which I have forgot as I have been a typical end user and have been only using my bloody finger!

You are speaking about BIOS password which you set up in the BIOS?
As far as I know you cannot remove the BIOS password if you don?t know the old BIOS password.
In such case just the Toshiba ASP could help you? just the Toshiba ASP technician could remove the unknown BIOS password

5 more replies
Answer Match 43.26%

I flashed the BIOS to A04 some months ago and never paid much attetion to it. The flash said it was successful. But when I looked at System Properties, it gives the BIOS date as 10/21/2010; the BIOS was released 10/31/2011. Is this correct? It seems that date is older than BIOS A02.
 

A:Studio XPS 9100 BIOS A04 shows date of 10/21/2010

I only run a bios update to fix a specific issue. If you just went to A04 because it was newer, I wouldn't worry about the date thing. Now, if your correcting a specific issue, try reflashing A04. But understand, if the bios update fails, your motherboard is bricked.

4 more replies
Answer Match 36.54%

Hello to the BleepingComputer community,First of all I'm sorry I haven't finished some of the steps from the Preparation Guide. It's because these steps require a reboot (e.g. Step 6: Disable your CD Emulation Software - DeFogger will ask me to reboot the machine), and I have a bad feeling about the question if it is safe to reboot in my situation: I'm not sure if I have a type of malware which is ready to infect the BIOS - if it is so, then it could infect it much easier during the reboot process.- If there is a good way to find out what is the problem (and fix the BIOS threat part if it really is present) without rebooting / shutting down this PC, or at least without booting from this hard drive (which I feel is probably infected), then please tell me what should I do.- If you know a place / forum where I can get a specialized help for this (seemingly BIOS-malware related) situation, please tell me where I could go.- If there is no way to move forward, I'll go ahead and risk the reboot, and follow the other steps (steps 6 to 10) in the Preparation Guide, no problem.I kindly ask you to please read below the details of the problem as it occured to me, and the things I have tried so far.The PC is AMD Athlon 64 X2 Dual Core BE-2350 2.1GHz, Motherboard Biostar TA690G AM2 (with AWARD BIOS), 4GB RAM, 200GB SATA HDD, and an ASUS EAH4870 card added a few years ago.It's with WinXP SP3, AVG Free 2012, (standard) Windows Firewall, and it's behind a router.I ... Read more

A:BIOS virus/rootkit? - Unknown threat by AVG - "Bios Update\Award" folders, BS_Flash.sys, BIOS.sys and a dozen of m...

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

19 more replies
Answer Match 35.7%

Hi, I have set up a new Access 2010 database (saved as .accdb) (copying tables, forms and queries from my current one then deleting the old data and modifying a lot of fields). I have a query in with some simple calculations. All the calculations work perfectly in Access. When I merge this into Word 2010 (set up as a letter document) it doesn?t use/show the correct data.

The calculated fields in the query are ?number of people * price tea & coffee = cost tea & coffee? and ?number of people * price buffet = cost buffet". I then use these costs in the same query to work out ?VAT? (another calculated field adding up the calculated "cost tea & coffee" and calculated "cost buffet" as well as a number of other non-calculated fields and multiplying the total by 0.2) and ?Total Cost? (a calculated field adding up various non-calculated fields, the calculated "cost tea & coffee", calculated "cost buffet" and the calculated VAT field).

There are two errors in the data that ends up in the merged Word document:
The "VAT" doesn?t add in the two calculated fields, it only uses the data from non-calculated fields in the query.
Also the "Total Cost" doesn?t add in any of the calculated fields (teas & coffees, buffet and VAT), it only uses non-calculated fields from the query.

It doesn?t ping up any error messages. Why is it changing the data between Access (where the query works per... Read more

More replies
Answer Match 35.7%

Hello,

I have a new issue that has come up since we converted an Access database to 2007 file format.
Here is the history.

We have an access database that was created in the old file format. In that database there is a button that opens up word and a mail merge file. Word's mail merge then uses a query from the access database to populate the mail merge document.

We recently converted the Access database to the Office 2007 file format and now the merge process will not work.
I have tried to relink the files and have done some research and it appears that the DDE way of connecting is no longer used in Office 2007. I did finally get to the point where I could see the queries i needed but once I try to open that data source Word give me a general error that it can not open the data source.

How can I get these merge files working again?

PS. We are running Windows XP if that is needed.

We are quickly moving to office 2010 also but that uses the same file format as 2007 so I assume it won't be an issue. Any help you can give me would be GREAT!.
 

More replies
Answer Match 35.28%

When the meeting is opened as “this occurrence” or“Open this series”, the “Cancel” button is completely missing from the
ribbon. It shows me as the "Organizer", but only "Delete" is available.
 

More replies
Answer Match 35.28%

Thanks in advance for your knowledge and help...so here it goes....Running XP (last update 1/16/2010) IE8 SP3 (late update 1/23/2010) and Avast 4.8 Home edition w/ ZoneAlarm firewallI have read the tutorial for this forum and have tried to follow all instructions, however I was not able to backupmy data using Cobian. I followed the instructions in the tutorial but I could not get my system to recognize the new drive of G:\ so at this time nothing is backed up. I know this is a "stupid" questions but if I back up my files willit backup any of the virus/malware/trojan programs on my desktop?Some other info:Originally the malware disabled my fire wall (the MS onboard one) and the malware displayed a "fake" security center screen and all links brought up various fake pop-up's of infections etc... I was able to download the ZoneAlarm firewalland it seems to be working. It is blocking outbound requests from my system to the internet and asking for approval..I have to assume this is a good thing.This morning when I tried to run Avast it said the operating system was infected and to reboot and a virus scan would be run at boot-up. I did this and now things are better (ie the Security setting look Microsoft normal for the firewall)....I'm still running the ZoneAlarm firewall at this time. However all the pop-ups and other crap is still there.*** Additional info added 1/28 **running avast at bootup found approx 20 virsus and rootkit files and... Read more

A:IE Redirect Virus/XP Guardian 2010 and Internet Security 2010 Malware

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No inp... Read more

6 more replies
Answer Match 35.28%

Good morning everyone,
 
So the other day something incredibly weird had occurred. I was receiving email normally on my phone, came into work, logged in, and began working on my trouble tickets. I noted that when I went back to Outlook to view an email, the email in particular was gone... and then all were gone. My folders, and emails within them, still remained the same. I attempted to research what on Earth happened but I haven't been able to find anything specific to my issue.
 
I'm using Outlook 2010 connected to an Exchange 2010 server for work. Outlook was setup as cached exchange mode but that has since been changed. The emails also disappeared from my phone's inbox too... it's as if everything was deleted and Exchange figured that's what it should be and synced everything that way. Deleting my OST didn't resolve or resync anything. I ran the scanpst tool on the ost file which reports 93 errors, but as I read the scanpst tool can't repair an OST and thus doesn't do anything.
 
Does Outlook have some sort of log that may explain what on Earth happened? I can't find any error messages or any other reasons for what may have happened. My view settings weren't changed, nothing has changed on my end. There is no spyware / malware installed on the PC as far as I can tell. No real issues in the Sync issues folder other than a Forms syncing issue which seems to be related to Exchange needing a patch (but can otherwise be ignored).
 
I will give you... Read more

A:Outlook 2010 / Exchange 2010 randomly deleted inbox email?

Are you the only person using that Exchange server who has this issue? Check with the IT department to see if they can recover the emails in your mailbox from the server. It's possible they recently did some maintenance on the mail server that caused this issue. That fact that both Outlook and your phone are having this issue points to this being an Exchange server problem, as Outlook uses autodiscover and MAPI while your phone uses ActiveSync to connect to the server.
 
Do you have access to your email using Outlook Web Access? If so, log in and see if the emails are there. If not, it's definitely a server issue.
 
If your mail is still on the server, one thing you could try is re-enabling the cached Exchange mode, saving the change, and then restarting Outlook. The last thing to try is to delete the email account profile and recreate it. Make sure to get the proper settings from IT if you don't already have them -- although since you are using Exchange and autodiscover, that's usually just a case of entering your username and password when you recreate it.

14 more replies
Answer Match 35.28%

Hi All,
I would like to know is there is any way i can Integrate of Access 2007 , Sharepoint 2010 and Info Path 2010, because as far as my knowledge we can upload Access 2007 into Sharepoint 2010. In Sharepoint i cannot able to use Access 2007 forms so i need to create another good looking way of showing the access lists.
Can you please anyone help me how i can implement this and if we can what are the requirements need to be done, like tools required and steps for the implementation.
If anyone can suggest some books also i can able to read it and learn it myself.
All the response are welcome and thanks for all your support.
 

A:Integration of Access 2007 , Sharepoint 2010 and Info Path 2010

I see no one is offering anything on this post. Not a great site for SharePoint(SP) information. But SP its self is relatively new for developers. We can't afford real SP developers so se make our own. Not a great plan but we are supporting a large SP site.

I think with Access 2007 the best approach is to use it to update list and make reports from list. There is no integration to InfoPath forms that I know of. You have to build them on top of your list with SP Designer.

I did find this video in my favorites that says publish access 2007 to SP2010. I haven't whatch recently...
YouTube
If you really need Access (in SP) you have to go to 2010. I waited till Access and SP 2010 were available on a test site and build a relatively simple db with a couple of reports and queries that did funcion correctly (without too much alteration). I did have to key each table before it would 'publish'. The 'publish' wizard will walk you thru needed fixes. I looked for the DB to refresh my memory but someone has rebuilt the test site and dropped it.

Any way good luck. I wish I had some recent experience on the issue to offer. Maybe this will 'bump' your thread and get some more information!
 

1 more replies
Answer Match 35.28%

I'm running Windows 7 Professional and just upgraded IE from 9 to 11. Afterwards, I observed that Outlook 2010 was not downloading pictures (instead showing red x's) and Excel 2010 embedded internet queries stopped working. 
I think I've cornered the problem, but can't seem to fix. I have also observed that IE's temporary internet files (TIF) folder may be missing (Internet Options>Browsing History>Settings>Temporary Internet Files shows nothing under Current Location)
and the allotted disk space is set to zero and cannot be changed. If I input another number (no matter the number), I receive the following error message:
"Please select a value between 8 and 8 for how much disk space Temporary Internet Files may use."
I have tried renaming the following RegEdit keys, but to no avail: Cache and LowCache (both under HKEY_CURRENT_USER>Software>Microsoft>Windows>Internet Settings>5.0). They get replaced when IE11 is re-opened.
The actual values within the registry keys are as follows:
Cache>Content>CacheLimit = 8192 (Decimal)
LowCache>Content>CacheLimit = 256000 (Decimal)
This is driving me crazy. Any help would be greatly appreciated. 
-David

More replies
Answer Match 35.28%

I'm running Windows 7 Professional and just upgraded IE from 9 to 11. Afterwards, I observed that Outlook 2010 was not downloading pictures (instead showing red x's) and Excel 2010 embedded internet queries stopped working. 
I think I've cornered the problem, but can't seem to fix. I have also observed that IE's temporary internet files (TIF) folder may be missing (Internet Options>Browsing History>Settings>Temporary Internet Files shows nothing under Current Location)
and the allotted disk space is set to zero and cannot be changed. If I input another number (no matter the number), I receive the following error message:
"Please select a value between 8 and 8 for how much disk space Temporary Internet Files may use."
I have tried renaming the following RegEdit keys, but to no avail: Cache and LowCache (both under HKEY_CURRENT_USER>Software>Microsoft>Windows>Internet Settings>5.0). They get replaced when IE11 is re-opened.
The actual values within the registry keys are as follows:
Cache>Content>CacheLimit = 8192 (Decimal)
LowCache>Content>CacheLimit = 256000 (Decimal)
This is driving me crazy. Any help would be greatly appreciated. 
-David

More replies
Answer Match 35.28%

Win 7 SP1 64-bit
Word 2010
Access 2010

We have some fill-in form templates that we have moved from Word 2003 to Word 2010 (properly) and in the underlying form macro, there is a call to a database to pull office address information that originally was in Access 2003. The macro works just fine if it opens the 2003 version, but I want to update the database to 2010 so that I don't have to worry about compatibility issues. So, after creating a new 2010 database, I went into the Word macro and changed the name of the database in the macro to reflect the new 2010 database, and nada. The statement that accesses the database does not seem to work. Here is the text:

Dim conn As New ADODB.Connection
conn.Provider = "Microsoft.Jet.OLEDB.4.0"
conn.Open Environ("ALLUSERSPROFILE") & "\Application Data\sgData01.accdb"

Dim rs As New ADODB.Recordset
rs.Open "select * from offices where shortName = '" & sCity & "';", conn

I am NOT a programmer so if there is further information you need, please let me know. I assume, though, that perhaps 2010 uses something other than Microsoft.Jet.OLEDB.4.0 or something like that...

Any and all assistance will be HUGELY appreciated!!

C. Homer
 

A:How to pull data from an Acess 2010 database using Word 2010 VBA

Allen Browne has a utility to establish the Jet version (among other properties) of the current database. See
http://allenbrowne.com/ser-53.html
 

1 more replies
Answer Match 35.28%

My beta expired so I uninstalled the beta. I restarted and tried to install the trial but I get this error.






Quote:
Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2010 trials being installed. (System error: -1073418160)


I read then that I was to delete the following reg entries






Quote:
HKEY_CURRENT_USER\Software\Microsoft\Office

HKEY_LOCAL_MACHINE\Software\Microsoft\Office


Problem is the bottom entry is not deleteable. If I try to delete it or a subfolder or the key I get






Quote:
Cannot delete office: Error while deleting key.


I tried deleting the key in safemode or by altering the permissions of it and running regedit in admin mode but nothing worked. I'm running win 7 x64.

I would greatly appreciate any help so I can clean this and install the office 2010 trial.

A:After uninstalling Office 2010 beta can't install 2010 trial help

Down load and use this Ccleaner Piriform - Download CCleaner, Defraggler, Recuva, Speccy - Millions of users worldwide!
then try to install
If you still cannot, try in safe mode

9 more replies
Answer Match 35.28%

I had a problem with Outlook emails hanging up in the outbox and then sending as many as 14 copies of the same message. I was unable to fix this Using the "Repair" function of the upgrade installation disk (created from the downloaded file). I removed Office completely and tried to reload; however, my disk got corrupted and Outlook is no longer available. Is there a way to recover Outlook without having to purchase it separately? I am using Office Professional Plus 2010 Home Use Program. The email that came with the original download from Digital River states to go to the "Account Management Console" to reload; however, this is on a hard copy and the original email with the link is no longer available. Any help will be greatly appreciated.
 

A:Solved: Outlook 2010 missing from Office Professional Plus 2010

If you downloaded this from Digital River, then you may be able to download it again, contact them and ask.

If you can download the install file again and it works, burn yourself a CD of the downloaded install file.

Also write the keycode on the CD.
 

2 more replies
Answer Match 35.28%

I have a word document set up with fields that I want to create a mail merge from a Query. When I go through the steps to add my query as the source then click on edit recipients there are no recipients. I have tried the same steps with other queries that I have and it works. I'm not sure why the query I want to use isn't working. The query I have set up does have a lot of expressions. Here is an example IIf([fie dt] Between #8/1/2010# And #7/31/2011#,[fie dt]+1096,Null) I have tried to change the expression and it still doesn't work. Any ideas? Thanks!
 

A:mail merge issue with Word 2010 and Access 2010

10 more replies
Answer Match 35.28%

Can this be done?

A week ago, I bought a new CD of MS Office Home and Student 2010. Before I did that, I asked my wife, who has occasionally used Access 2003, "do you still need a database program?". I SWEAR she said "no I don't use it any more". The FIRST time she sat down to use MS Office 2010 she asked me "where's the database program?" aarrrrrrrrrrrrggggggggggggghhhhhhhhhhh....

So is it possible for me to buy a way to upgrade the version I have now, or must I buy a completely new stand alone CD for just Access 2010?
 

A:Adding MS Access 2010 to my MS Office Home and Student 2010

I have NOT seen any upgrade to a higher package.

I think the only way is to buy the stand alone package.

Now that you know, you will be buying the Pro version when you upgrade to 2013!
 

1 more replies
Answer Match 35.28%

Hello All

Win 7 Prof 32 bit
Office 2010

I've been trying to create a Task in Outlook from a Word Document that I have created on this computer. The idea is that a shortcut to the document is created as an Outlook Task. Click on the shortcut, and voila - there is the document.

The "Create Microsoft Office Task" icon DOES send the document to Outlook as a Shortcut in a Task, however, when I open the task, Outlook says:"Outlook blocked access to the following potentially unsafe attachments: Shortcut to 'document name'."

It's NOT an unsafe attachment; Outlook WILL OPEN this document if I send it as an email attachment. Outlook will open .docx files types.

This is a one person computer...no network, no sharing. And this problem has been driving me crazy. This would be a wonderful feature, if I can get it to work.

Anyone have any ideas what I (or Outlook) are doing wrong?

Thanks for your help
Barb

A:Creating a Task in Outlook 2010 from a Word 2010 Document

I think this will do the job for you:
Add & Create Outlook 2010 Tasks From Word 2010

.





Quote:
You can create a task from Word 2010 document and save it under Outlook 2010 tasks. This feature is by default concealed but you can make it apparent on Quick Access toolbar and use it directly.

In order to use this feature, you need to make this feature apparent on Word 2010 Quick Access Toolbar, head over to Quick Access Toolbar and from small drop down button click More Commands.

You will reach Word Options dialog. Hit drop-down button present beneath the Choose commands and select All Commands. Now scroll-down the list and find Create Microsoft Outlook Task command. Select it and click Add (>>) to show it on Quick Access toolbar pane. Once added, hit OK.

First save the document and then select any portion of the text in the document from which you want to create the task, from Quick Access toolbar, click Outlook task button.

Upon click, it will create Outlook task for the Word document and you will reach Outlook Task dialog where you can set Start and Due date for the task and add more information about it. Save & close the task to view it under Outlook tasks.

When opening task in Outlook 2010, you can also view the document from which it was created from, just double-click the document to open it.

4 more replies
Answer Match 35.28%

i am mail merging (word 2010 and excel 2010 database).

when i choose to send the messages as HTML, all is good.

when i choose to send text or attachment - i get this security warning. even after pressing "allow" - nothing happens. (nothing = no trace of messages in outbox and no mail sent)

i know that: "If you choose a format other than HTML, an Outlook message may inform you that a program is trying to access e-mail addresses and send e-mail. This message is a security measure designed to protect against viruses that replicate through e-mail. To continue with the merge, select the Allow access for check box in the security warning dialog box, and then select the amount of time that you need to complete the merge. Click Yes. If you are prompted again, continue to click Yes until the merge is complete."

thank you very much!!!!

_____________________________________________________________
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Enterprise , 32 bit
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz, x64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 2045 Mb
Graphics Card: NVIDIA Quadro FX 3450/4000 SDI, 256 Mb
Hard Drives: C: Total - 50006 MB, Free - 27905 MB; E: Total - 102577 MB, Free - 102479 MB;
Motherboard: Dell Inc. , 0DN075, , ..CN708217847009.
Antivirus: Kaspersky Anti-Virus, Updated and Enabled
 

More replies
Answer Match 34.86%

Quote:
If all goes according to plan, Mozilla might release no less than three versions of its open source browser in 2010, culminating with Firefox 4.0. The next major version of Firefox is scheduled for general availability by the end of 2010. Of course, this is nothing more than a preliminary estimate of the delivery deadline for Firefox 4.0, and an optimistic one at best. The fact of the matter is that, Firefox 4.0 could also slip into early 2011, which would leave just two releases of the browser in 2010, namely 3.6 and 3.7.

At the start of this week, the number of Firefox 3.6 Beta Testers was approximately 600,000, but expected to lower over the holidays. Mozilla shipped the fifth Beta build last week, introducing more than 130 fixes over Beta 4. Firefox 3.6 Beta 5 is currently available for download for early adopters. At the same time, the company is laboring to produce the first Release Candidate of Firefox 3.6. In this regard, testers could be getting their hands on Firefox 3.6 RC by year?s end, although this development milestone could also slip into 2010.


Source -
Firefox 4.0 Beta in mid-2010, Final in Late 2010 - Early 2011 at the latest - Softpedia

A:Firefox 4.0 Beta in mid-2010, Final in Late 2010.

I want 3.7!! It's got that new look!

3 more replies
Answer Match 34.86%

Hi all,

this maybe a tricky one, im not that techi so please bare with me

I am using MS office 2010

when I try to link an access database to an outlook folder using the:

home ribbon > External Data > import & Link > more > outlook Folder.

after I click on the "outlook folder" option, nothing happens.

absolutely nothing. no warning, no error, no not responding.. nothing at all.

I spent hours and hours looking for solutions, messed other parts of my computer and still no success

I need to link to my outlook contact. please help

http://www.youtube.com/watch?v=TF1RYvwpeeE this may sound silly I uploaded a video on you tube asking for help.
 

A:Access 2010 Linking to outlook folder 2010

Works like a charm on mine.
 

3 more replies
Answer Match 34.86%

Hi all,

this maybe a tricky one, im not that techi so please bare with me

I am using MS office 2010

when I try to link an access database to an outlook folder using the:

home ribbon > External Data > import & Link > more > outlook Folder.

after I click on the "outlook folder" option, nothing happens.

absolutely nothing. no warning, no error, no not responding.. nothing at all.

I spent hours and hours looking for solutions, messed other parts of my computer and still no success

I need to link to my outlook contact. please help

http://www.youtube.com/watch?v=TF1RYvwpeeE this may sound silly I uploaded a video on you tube asking for help.
 

A:Access 2010 Linking to outlook folder 2010

As a work around...Export your contacts from Outlook to csv then import (text) to Access. File > Options > Advanced...Export is midway down the page
 

1 more replies
Answer Match 34.86%

Hello,

My trouble started with a window called Home Antivirus 2010... (is this the same thing as PC Antispyware 2010 that is now sitting in the tray?).

I believe I have followed the instructions and successfully ran Avenger, and Malwarebytes to remove PC Antispyware 2010. Then I realized braviax was out there running and I ran SDFix in safemode followed by another scan and remove with Malewarebytes. It finds and remove the files (56), but doesn't seem to solve the problem. I've now run HJT and have the following log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:47:54 PM, on 8/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program ... Read more

A:Braviax.exe / Home Antivirus 2010 / PC Antispyware 2010

Hi Welcome to TSG!!

Download ComboFix from one of these locations:

Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

With malware infections being as they are today, it's strongly recommended to have the Windows Recovery Console pre-installed on your machine before doing any malware removal.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Go to Microsoft's website => http://support.microsoft.com/kb/310994

Select the download that's appropriate for your Operating System


Download the file & save it as it's originally named.
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.

Please note once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall.

Drag the setup package onto ComboFix.exe and drop it.

Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.

At the next prompt, click 'Yes' to run the full ComboFix scan.

When the tool is finished, it will pr... Read more

3 more replies
Answer Match 34.86%

Every day I send out excel documents that I then convert to pdf's. I use the same excel template on each document. The only thing that changes in each document per recipient is the "name" "company" & "email" fields in the excel document.

Question: Is there a way I can get these documents to interface with outlook so that when I select more than one person to receive the document (as many as 30 people will receive the same document), and auto populate the contact info "name" "company" "email."

This way would save me a few steps so that I don't have to pick a contact... type all their info in the fields... send. Select my next contact... enter appropriate info in the fields... and repeat and repeat.

I'm emailing job specific information to everyone working on the same job. I'm sending it to multiple people, but need it to look like they were the only one who received the document. Just like when you get an email about the "deal of the week" that says, "Dear Mr. Johnson, How's your summer going?.... " while someone in NYC gets the same letter that says "Dear Mr. Thompson, How's your summer going.... " from the same sender. Of course the deal of the week changes each week.

How can I make this happen? If there is a better way outside using excel to create pdfs, or a totally different method entirely. I'm all ears. I just need to send the informatio... Read more

More replies
Answer Match 34.86%

Hi all
Having totally WIPED office 2010 from my system and re-installed again the problem I had with the "Purge" folder not appearing now is SOLVED.

However you still don't get a line through the deleted items -- but they are in Trash folder now.

This is BETTER but still NOT WHAT IS NEEDED -- as another computer with Outlook 2007 doesn't get the "Non purged" items in the inbox which it should do.

IMAP should effectively leave items in the Inbox until purged -- otherwise I might as well go back to POP3 - more fiddly to manage whern you leave stuff on the server but it works.

What I'm resigned to doing now is to use the REST of the office 2010 suite (EXCEL etc) which is really good but stick with Outlook 2007 for email.

Cheers
jimbo

A:Outlook 2010 Saga with IMAP, Can I use Office 2010 and

I do like the way 2010 deletes the emails without purge, but I have found that rules randomly fail and some mail goes awol for a while when switching between folders (it reappears after a while)

IMO outlook 2003 is still the best (I hated 2007) but I will reserve full judgement until 2010 is out of beta.

1 more replies
Answer Match 34.86%

I am ready to pull out my hair (and Ive already lost too much of it already). This virus/malaware is making my life miserable. I did a google search and saw many other people were also having the same problem which lead me to your website. Thank you for taking the time to assist me.I am using Windows XP and two days ago noticed the computer going VERY SLOWLY. So I rebooted thinking that would solve the problem and immediately got the aforementioned tell-tale warnings: Tracking software found! XP Internet Security 2010 Firewall Alert!Immediately I freaked out. I am using a laptop I was loaned by my friend as I am recovering from an accident and recently had surgery and am currently immobile. After some inspection I noticed he did not have his Firewall up, nor did he have anti-virus software running/installed or spyware software installed. My first thought was to pay the fee for what I have since discovered is bogus antivirus software. Since I am currently on disabilty this was not something I wanted to do, but after doing more research online I am so glad I didnt fall for this trap.So I immediately downloaded Avast home edition, and did a virus scan. It found several infected files which I removed. It asked me to restart saying there was something in the operating system. So I did another full system scan and Avast found a few more. I later used MalwareBytes Anti-Malaware which found a few more which I also removed. What a relief. I thought all was good. Until I woke u... Read more

A:XP Internet Security 2010/XP Guardian 2010 malaware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

3 more replies
Answer Match 34.44%

Hey guys,
I have had Microsoft Office 2010 Home and Student for a few days (legal bought copy with key, so that won't be the problem) and right away I noticed Word 2010 could not open a .doc file. By the end of the day this problem was fixed via the registry.
Now I am having similar problems with Powerpoint 2010; double clicking a .ppt file doesn't open it in PP2010 and like the problem with Word 2010- you cannot simply change the default in the conventional manner via the Default Programs menu or the Right click> Open With> Choose Default option.
In the end I found that in the registry; going to HKEY_CLASSES_ROOT\.doc and changing the (default) value from doc_auto_file to word.document.8 the option came up for Word 2010 and it by default began opening .doc files.
All I need is the ppt_auto_file replacement for the registry (if it works) in order to fix it and of course anyone else having this problem with Word 2010 and Powerpoint 2010 will at least have solved one or both of the issues!
Cheers guys!

A:Powerpoint 2010 and .ppt (same problem as Word 2010 and .doc)

Thanks for posting the results of your "problem" solving to help others in a similar situation.

3 more replies
Answer Match 34.44%

I apologize in advance if I shouldn't post here until I am directed to this forum from the "i am infected forum". However, I see nothing written frowning upon starting in this forum.I ran into antivirus xp 2010 a few days ago, thought it had been removed using removal guide found on this website. I even did a mcafee and malwarebytes scan this morning to double check and found nothing. Fast forward to this afternoon. I looked over at my desktop and saw 3 or 4 fake security alerts. Thus it is back.In addition to this, at startup i've occassionally been getting "checking file system on C: type of file system is FAT32". This drive check is done with a light blue background. Takes 3-5 minutes, and then takes me to windows. I was able to put malwarebytes and fixexe onto a flash drive and get them to run on the infected computer(per bleeping computer removal guide instructions). Malwarebytes found 5 "items" infected. This is my parents computer and I would really like to get it fixed before i leave monday morning. I know that is basically impossible due to the amount of people you help here. However, if there is anyway I can at least get the ball rolling I would appreciate any assistance you can give at your earliest convenience.Thanks for your help and future advice. DDS logs followed by gmer.log:DDS (Ver_10-03-17.01) - FAT32x86 Run by BV at 10:47:26.31 on Sun 04/04/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.26... Read more

A:antivirus xp 2010, xp security 2010 issues

here are my most recent m-bytes logs: (most recent first)Malwarebytes' Anti-Malware 1.45www.malwarebytes.orgDatabase version: 3951Windows 5.1.2600 Service Pack 3Internet Explorer 8.0.6001.187024/3/2010 6:58:56 PMmbam-log-2010-04-03 (18-58-56).txtScan type: Full scan (A:\|C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|)Objects scanned: 188559Time elapsed: 52 minute(s), 51 second(s)Memory Processes Infected: 1Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 3Folders Infected: 0Files Infected: 1Memory Processes Infected:C:\Documents and Settings\LocalService\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Unloaded process successfully.Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\BV\Local Settings\Application Data\ave.exe" /START "C:\Program Files\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\op... Read more

3 more replies
Answer Match 34.44%

I have a rogue antivirus program that actually is like a virus itself. My computer runs VERY slowly, I keep getting popups saying that I need to run Antivirus 2010, I get the "blue screen of death" periodically, and the computer shuts down sometimes on its own. Also, my history page says I've been to a lot of sites that I haven't been to, when I click on sites from Google such as the wikipedia site about registry editing, I'm directed to different sites (although this doesn't happen if I manually type in the URL address), and removing PC Antivirus 2010 through the control panel doesn't work either.

I installed Malewarbytes Anti-Malware in an attempt to rid myself of this problem, but I can't seem to run it. However, I printed the instructions...which said to contact Hijack This and send you all my DDS.txt file and attach my other Notepad file after running the DDS software. Here are the DDS file:

DDS (Ver_09-07-30.01) - NTFSx86
Run by Millerworks at 1:51:11.56 on Thu 08/13/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.463 [GMT -4:00]

AV: Kaspersky Internet Security *On-access scanning disabled* (Outdated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: ActiveArmor Firewall *disabled* {EDC10449-64D1-46c7-A59A-EC20D662F26D}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS&#... Read more

A:Infected with PC Antivirus 2010 (aka Antispyware 2010)

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from HERE or HERE and save it to your Desktop.During the download, rename Combofix to Combo-Fix as follows:It is important you rename Combofix during the download, but not after.**NOTE: If you are using Firefox, make sure that your download settings are as follows:Tools->Options->Main tabSet to "Always ask me where to Save the files".After that, double-click and run Combo-Fix. Let it finish its job and post the log hereIf ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..Note: DON'T do anything with your computer while ComboFix is running.. Let ComboFix finishes its job..

9 more replies
Answer Match 34.44%

I ran combo fix last night and it looked like it had killed the spyware 2010. When my wife booted up this morning spyware 2010 was back. So this time I am paying attention to the instructions. ;) below are the logs from dds, combofix and rootrepeal. Thanks for any help you can give meDDS (Ver_09-12-01.01) - NTFSx86 Run by Owner at 10:37:40.21 on Sat 12/12/2009Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.239.42 [GMT -6:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEsvchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\WINDOWS\system32\svchost.exe -k imgsvcC:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exeC:\Program Files\Canon\CAL\CALMAIN.exeC:... Read more

A:Antispyware 2010 and Antivirus 2010 Malware

Here is an update, whatever it is that left over from the malware Antispyware 2010 and Antivirus 2010 is now causing google and yahoo search redirections to random places and the popup blocker isn't stopping any popups.

3 more replies
Answer Match 34.44%

Infection began 06-21-2010 while on Facebook using Farmville Application. Resulting in no internet connection in normal boot. All attempts to open IE resulted in a page displaying "Internet Explorer Warning ? visiting this web site may harm your computer" There was no name security software but all showed a link to antispyeye.com. The links took me no where. Additionally pc extremely slow and would not launch Adaware and a number of other applications. I was able to connect in safe mode with networking. I work in the IT field and have dealt with many trojan/virus/other issues for years. I have been reading your forums for the last week and today ran Combofix as the last resort. Prior to running ComboFix I ran Malwarebytes/Super AntiSpyware/Spy Bot S&D/SmitFraudFix and many others. All removed various items. Prior to running ComboFix today all scanned and reported clear of infection. Kudos to those who developed the ComboFix tool. I am now able to connect and at first glimpse the pc is running great. I would appreciate someone looking at my ComboFix log in hopes of finding out if all issues are resolved. I also would be interested in actually identifying the infection. I do have HJT logs prior to ComboFix and after if they would help. I also have the logs from multiple scans over the last week. Please just ask. Again Thank you for the WONDERFUL tool and site and I am very interested in your comments regarding the log. Much Appreciated!!ComboFix 10-06-25.... Read more

A:Infected 6-21-2010 Just getting reconnected today 06-25-2010

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 34.44%

I have had a terrible time trying to trace down "not responding" in various programs. About 90% of the time however, it occurs in Outlook 2010 and sometimes in Word 2010. I took down the information from the event viewer after the last time it happened so badly that I had to restart the program because waiting didn't bring it back.
Win 7 Prof, SP1. i7, 930 with 24 gig of 1333 Kingston HyperX ram. Several drives: C SSD Plextor and Office is actually installed on a WD Caviar. Neither drive show errors. Only thing I see is that the Caviar is using Microsoft 2006 driver and I haven't been able to find a newer driver. Happens when SATA is set to AHCI and when it is set to IDE.


Thanks for any help or suggestions you can offer.
BTW, I have run scannow and also have gone through my pst files and archived.

Louise

A:Outlook 2010 and sometimes other Office 2010 not responding

Your post is evidently messed up as your graphics are not readable.
You might want to look at your post and see what you can do to clarify
your pictures.

Rich

1 more replies
Answer Match 34.44%

Hello, my computer is infected with this virus. I downloaded and ran the malware removal software and although it seems like the virus is gone, I still see traces of it in my registry. Any help would be much appreciated..below is the log from hikackthis..thanks in advance.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:26:28 PM, on 8/17/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exeC:\WINDOWS\system32\lxddcoms.exeC:\Program Files\Network Associates\VirusScan\Mcshield.exeC:\Program Files\Network Associates\VirusScan\VsTskMgr.exeC:\WINDOWS\system32\java.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Microsoft LifeCam\MSCamS32.exeC:\Program Files\Spyware Doctor\pctsAuxs.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Pure Networks Shared ... Read more

A:Infected with PC Antivirus 2010 (aka Antispyware 2010)

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may ta... Read more

35 more replies
Answer Match 33.18%

Help! I would like to convert to computerized recordkeeping. The only software available to me is Office 2010 suite. I have created an Access 2010 budget database that includes purchases, vendors and users. I also have created an Excel 2010 spreadsheet with beginning budget amounts and purchases that works very much like a checkbook. However, I don't want to have to enter information in both. Early next week, I have to produce a report that shows what percentage of our available budget we are spending on a vendor. This report will be used as a visual to ask for more money. Any suggestions on the best way to do that for a someone who is not familiar with VBS or SQL or any other real techno language?
 

A:Access 2010? Excel 2010? or both?

If all of the information is in Access already just create a report based on the vendors and money spent with each. You can easily do this if the data is set up correctly in the database.
 

3 more replies
Answer Match 33.18%

For those who are interested.
Refer -
Kaspersky Lab releases Kaspersky Internet Security 2010 and Kaspersky Anti-Virus 2010

A:Kaspersky releases IS 2010 & AV 2010.

thanks m8

1 more replies
Answer Match 32.76%

Hi,

Does anyone know why Portege R30-A-1CP has been discontinued? Is it due to a faulty part/construction?
Thank you,

Thanks

A:Portege R30-A-1CP - why discontinued?

R30-A is 4th gen chipset which are not manufactured anymore.
R30-B and R30-C are newer chipsets (5th and 6th gen).

1 more replies
Answer Match 32.76%

My Z30-B-110 does not start. The keyboard and screen blink regularly. I have unsuccessfully tried to press the on/off button for a while. I would be grateful if you could help me.
Thanks!

Tona.

A:My new Portege Z30-B-110 does not start

Hi

What do you mean with ?the keyboard and screen blink regularly??
What happen exactly when you try to start your notebook?

Have you done something that can be responsible for this issue? BIOS update or any other update installation?

1 more replies
Answer Match 32.76%

Hello,

I've checked over countless forums for support for this and cant find anything that works to fix the issue so I've decided to post here.

The laptop has been specced to be used with a sim card and windows picks up the internal sierra aircard (em3705) and the latest drivers have all been installed, however using both dedicated software (Sierra Skylight / AirCard Watcher) and the built in windows mobile manger I cannot manage to get this to work. it detects the sim card and shows signal however it wont connect it just says failed.

The built in windows feature is a bit more tricky as it says there is no APN configured but it won't save any that I enter into the system.

The sim card is confirmed working as it will work in other devices such as mifi devices etc. and other sim cards wont work in this laptop either.
Tthe laptop is on Windows 10 and it has been tested before on windows 7 and would work, I have since reinstalled 10 and still no luck with getting it to work

Any help appreciated,

Many Thanks,
Adam

More replies
Answer Match 32.76%

Hi,

I had 2x 2GB PC3 10600 ram in my R700 (i3) which is running Windows 7 x64.

I have some 4GB sticks of ram I wanted to upgrade my laptop to 8GB in total.

I put in the memory which consists of:
1x 4GB PC3 12800
1x 4GB PC3 10600

The laptop gets to the screen where it says "Starting Windows" and looks like it freezes before the windows animation.

If I try using 1x 4GB (either speeds) and 1x 2GB then Windows boots just fine but there is a problem when I use both the 4GB sticks.

I have tested the ram with Memtest and they pass the tests.

If I put the 4GB sticks of ram in a R840 (Windows 8.1 Pro), this boots fine.
If I put the 4GB sticks of ram in a R700 (i5 running Windows 8.1 Pro), this also boots fine.

If I try putting in the 2x 4GB sticks of ram in the R700-i3 and attempt to install Windows 7 or Windows 8.1 then it gets to the screen which says "Windows is loading files" and the progress bar completes but then the screen just goes blank and the fan spins up but nothing else happens.

I have previously had 8GB ram in the R700-i3 so I know it does support it. The BIOS detects that there is 8GB ram when I have both inserted and the BIOS is updated to the latest version which is 2.20 iirc.

Can anyone shed some light on the problem?

A:Cant use 8GB in Portege R700

Hi Borito

If specification says that your notebook model can handle with 8GB RAM than we must not discuss about it.
By RAM upgrade is important to use 100% compatible and two identical RAM modules (the same specification).
I have tested it on my machine too using standard and one ?cheap? RAM and my machine was death. With two identical RAM modules everything is OK.

Can you please post exact model name of your Portege notebook (R700-xxx) and I will try to find exact part number for 4GB RAM offered for this notebook model.

5 more replies
Answer Match 32.76%

Hi,

I have a problem with my new notebook Port?g? Z30-B-117,
It has realy noisy fan, I was forced to use baterry saving mode, without that I can not work on this machine.

The fan speed is absurdly designed.
It has much more speed even when it does not heat up.

Please make a new bios with clever fan speed, then it will be the best notebook on the market!

Thanks in advance.

A:Portégé Z30-B-117 noisy fan

Sometimes the fan activity would increase in case the CPU is loaded by some background processes.
I had notebook from another manufacturer and the fan speed was high due to process which was running in the background. From time to time the process locked the CPU (up to 80%-90% CPU utilization) and during this time the fan speed was very high.

I spend lot of time to search for details about this process and finally I found out that my antivirus software (it was Norton) loaded the CPU. I switched to Avira and Avast and this issue did not appear anymore.

However, I guess that the CPU could be busy due to any background process?

By the way: you are right: the BIOS contains the fan table and this fan table contain information how to control the cooling modules. But fan activity does not depend only on BIOS? as I said above: background processes as well as the CPU utilization affect the fan speed.

19 more replies