Tech Problem Aggregator

Satellite Pro S500-139 - FN+F9 button doesnt work to turn touchpad off

Q: Satellite Pro S500-139 - FN+F9 button doesnt work to turn touchpad off


I am using a Satellite Pro S500-139 and am having problems with my F9 key. When i type my palm touches the mouse and send the cursor somewhere else on the page. I have reinstalled the ALPS pointing device and now have access to the advanced setting that i wasn't able to get.

Although i can adjust the sensitivity etc i would really like to be able to use the shortcut to disable the mouse momentarily whilst typing. My keyboard shows that if i press fn and F9 the i should be able to disable the mouse however the function doesnt work. all the other F9 functions appear to work.

Do you know if there is a resolution to this?

I am running windows 7 pro 32 bit service pack 1.

A: Satellite Pro S500-139 - FN+F9 button doesnt work to turn touchpad off

What you can try is to reinstall Toshiba value added package.

1 more replies
Answer Match 96.6%

Hello everyone!
I have just bought new Satellite Pro L850 with windows 7 64bit on recovery partition.
I have a big problem cause internal keybord doesn't work under the windows. Under the bios i can do everything i want. But from windows first configuration ( i cant even set computer name and user name) , keyboard doesnt work. I have clean windows version ( with toschiba programs - recovery partition).

It seems that is not a hardware problem cause under the bios keybord working.

Extra i have update the bios to newest version 6.50, but didnt notice any change.

Please help me with this issue, cause i dont have any more idea what to do now.

Good day and w8 for answers


ps. external keybord on usb working!

Message was edited by: pcz

A:Satellite Pro L850 - keyboard/ touchpad doesnt work

The whole story sounds unbelievable. Brand new notebook and keyboard is not working???
Install recovery image again and check if the situation is the same. If the problem persists contact your local dealer, explain the situation and ask for exchange.

4 more replies
Answer Match 93.24%

I am disappointed with the ALPS touchpad driver which Tosihba provides for my laptop and have tried Synaptics' drivers but they do not seem to be compatible (Scrolling does not work).

The issue with the ALPS touchpad driver is that it does not support continuous scrolling, which is a must-have in my opinion.

Are there by any chance any alternative drivers which at least support continuous scrolling and are compatible with my laptop?

I've googled alot, but to no avail...

Thanks in advance - Brutality

A:Alternative touchpad driver for Toshiba Satellite Pro S500-14M?


3 more replies
Answer Match 79.8%


I would like to buy some of these notebooks fpr my company but I'm a little confused, because the only difference between these models that I found was that the 116 has a HD-Webcam, which I don't care about but still
But then I wonder why the 11R is more expensive....

Please help me because I would really want to choose Toshiba over Fujitsu Lifebook :)

A:Differences between Satellite S500-116 and Satellite S500-11R

Hi lt.hotze,

You can compare the specifications of these notebooks on the Toshiba page:

Satellite Pro S500-11R:

Satellite Pro S500-116:

It seems that both models are designed for the German market?

Anyway, they are equipped with the same CPU, RAM, graphic card, etc. The only difference seems to be the webcam, S500-116 has a HD webcam.

3 more replies
Answer Match 76.02%

OK, bought a new power adaptor a week ago (could this be the problem!?!) - from eBay and it was cheap. Laptop worked fine for a week or so but now I get nothing from it. Upon turning on power button, the laptop does nothing - no fan, just a little click and a slight whirring sound. The screen remains black. The lights on the front show static green when switched on. When I switch on with just battery, it shows orange. Any ideas what could be wrong (and whether I have done a mischief by buying a rubbishy cheap AC adaptor!). Thanks!

A:Satellite Pro A120 - doesnt turn on - please help!

Hi buddy,

Did you bought an original Toshiba AC/Dc adapter or is it a 3rd party part?

What I have found is this:
Which steps should be followed if your Toshiba notebook doesn't start?

Theoretically the AC/DC adapter could causing such problems but now it?s too late. That?s one reason why it?s recommendable buying original Toshiba spare parts only. ;)

3 more replies
Answer Match 76.02%

Model: Dell XPS 15 9530.After a recent motherboard replacement my touchpad doesnt click (as in you cant physically press the buttons) and doesnt register that im pressing the touchpad down. I was wondering whether this is an easy fix or a common issue. Posting from New Zealand but the support over here is pretty attrocious and havent received an email reply for a few days so thought id see if anyone else had similar issues. Was done by a professional so I am wondering why it doesnt work and maybe if he just didnt screw some stuff back up right.

A:After motherboard replacement my touchpad doesnt click and doesnt register that im pressing the touchpad down.

Thank you for writing to us!
We would suggest you to first uninstall the touch pad driver and then restart the system install the latest drivers from the Dell site .
Use the link for the latest drivers
Once the drivers are update check if works fine.
Kindly private message the service tag and email address.

2 more replies
Answer Match 75.18%

i got a labtop model (HP envy DV6)i have updated win 10 it was very hard to deal with then i switched it back to win 8.1 but the problems didn't got fixed and it got worth beside some softwares doesn't work anymore and the touchpad is dead and i tried everything by mistake i deleted the hardware also the synaptics  touchpad v1.7 shows this message    i will be very thankfull for your help  

More replies
Answer Match 75.18%

I turned of my touch pad using 'FN+F9' and now my 'FN' key is spoilt. Is there away to turn it back on without the 'FN' key?

A:Touchpad DOESNT work

Quote: Originally Posted by tim123abc

I turned of my touch pad using 'FN+F9' and now my 'FN' key is spoilt. Is there away to turn it back on without the 'FN' key?

You have a laptop I think.
What brand and model would be helpful if you want someone to help.

You wrote " 'FN' key is spoilt." What is spoilt?

Thank you

5 more replies
Answer Match 74.76%

I have a Dell Inspiron 518 desktop Pc. The computer worked fine for a long tme, then the next day i pushed the power button and nothing happens. i tried using another working power cable but it did not work. The only light that comes on is a yellowish green light on the back of the tower just below when the power cable gets plugged in. I took the front off and used my finger to push the button on the inside but it doesnt turn on. Any help is very much appreciated. Thank you.

A:Power button on Dell Desktop doesnt turn the computer on

11 more replies
Answer Match 74.76%

My brand new PC, maybe around 2 weeks old. PC just shuts off randomly like 1 week after.This has happened twice since I've bought it. First time it turn off the monitor and mouse and keyboard none were working at all (the keyboard lights were off), but the pc was still running. The fan turned super loud and I tried pressing the power button in and it wouldn't shut off. So I left it alone for a couple mins and still no change, had to take out the plug. Second time was a couple minutes ago, same thing, monitor off, keyboard off, mouse off, pc still on. But this time no loud fan noise, just the regular amount it makes. I would really enjoy some feedback on this... Could it be a dust issue? I mean its brand new so It shouldn't be a problem.. I think. Oh and both of the times I was playing a game, first League of Legends, second time Smite.

Operating System: Windows 8.1 64 bit
System Model: M11BB
Processor: AMD A10-6700 APU with Radeon Hd graphics (4 CPUs) ~3.7 GHz
Monitor: Dell E207WFP
Chip Type: AMD Radeon HD 8670D

Any help is appreciated.

A:New Asus randomly shuts off, power button doesnt turn pc off

Did you buy this PC from a store? If so, return it. If you built it yourself let us know

2 more replies
Answer Match 74.34%

Hi there:

My satellite A300 fell from my desk. It was disconected.
Few hours later i wanted to turn it on but when i plug the ac cable the lights that normally comes on doesnt work.
Ive opened it to check if there was anything broken but it seems all good.
What can i do?

My battery is dead so i cant do anything with it.

A:Satellite A300 - no power lights and doesnt turn on

on this virtual way it is not easy to say what is wrong there but if there is no reaction and DC led is also not on I presume there is some problem with power supply electronic placed on the mainboard.

Visually everything can be OK but some connectors are probably damaged.
Repair (mainboard exchange) is pretty expensive so I think you should sell it on eBay and obtain other machine.

Satellite A300 is nice machine and you can get another used A300 on eBay for about 100- 150 Euros.

3 more replies
Answer Match 73.92%

I have a Toshiba Satellite L675-11J and after upgrade to windows 10, FN buttonand touchpad lock/unlock button don't work.
Please help!
Best regards

A:Windows 10 - FN key and touchpad lock/unlock button problem Satellite L675-11J

Fn keys require special Toshiba software which controls this notebook feature.

But the Windows 10 drivers are not published for this Satellite L675 series because its not Win 10 supported.

From my point of few this means that you could use the notebook in connection with Win 10 but without the functioning FN buttons.

1 more replies
Answer Match 73.92%

I just bought a Toshiba laptop and am running windows 8. As soon as i got it out of the box, i immediately installed my Logitech wireless mouse...but now i notice that my touchpad doesnt respond whether the mouse is plugged in or NOT! i need my touchpad operational but cant find the control on this new Windows 8 layout.
Can someone please help?

A:Solved: Laptop Touchpad doesnt work

laptops usually have a third party software that controls how the touchpad operates, however even without that software the touchpad has basic functionality. Check your hot keys (the F keys) in case you accidentally disabled it. The synaptics software can also be used to disable the touchpad, so research how to do that for your model and attempt to re-enable it. Since it is under warranty, if you get stuck, contact Toshiba tech support and they will help you.
The Cleaver

3 more replies
Answer Match 73.92%

My laptop is HP envy 15t-ae000 CTO which run windows 8.1 . Today i updated my OS and restarted the system and found out that i am not able to use my touchpad.  I tried reinstalling the latest synaptics touchpad driver from the HP support center, but unfortunately it did not fix the issue. I tried to run the HP diagnostics during bootup for the touchpad and was not able to move the mouse pointer. Although the status of the diagnostics run says cancelled rather than failed.  If someone could suggest some probable solutions, it would be of great help. Thanks in advance. Regards,Srijith 

More replies
Answer Match 73.92%

Hello everyone. I have one big problem. I reinstalled my 8.1 pro (legal copy, disk been fully formatted) and it was okay for few hours. Next time im starting the laptop, my keyboard and touchpad doesnt work. I plugged USB mouse and keyboard and it works just fine. I went to device manager and besides Standart PS/2 keyboard and mouse icons there was orange triangle meaning that i have problem with drivers. I searched drivers online, but unsuccsessily.. After few hours of trying to fix it, my Standart PS/2 Keyboard turned into Unknown device and now im completely lost. Adding photo of device manager, i hope someone will help me here.

A:8.1 pro laptop keyboard and touchpad doesnt work

Since we do not know the make and model of your laptop.
Should try the laptop manufacturer's website to see if you can find the drivers for this. Does look like there missing.

What does it tell you when you right click the ones with yellow exclamation points ?

You can right click and select update driver software, either search automatically or browse your computer, select signed driver from the list is shows you.

13 more replies
Answer Match 73.92%

i installed win7 days ago, but any driver of sony can fix the scroll of my touchpad, some help please!

A:scroll of touchpad doesnt work win7


Try this driver: Sony eSupport - VGN-FW280FY - Actualizaci?n de Software y Controladores

Good luck!


3 more replies
Answer Match 73.08%

Its wierd, I disabled it in the mouse menu and still works - which I want it not to obviously.

A:How to disable/turn off touchpad on toshiba satellite laptop

Why worry about it? If you have a secondary pointing device, just use it and ignore the touchpad.

3 more replies
Answer Match 72.66%

The keyboard works fine, tested in other pcs, its brand new.
Windows XP Professional sp3, up to date, kaspersky anti virus, it's a logitech g15 keyboard, the non-gaming one (orange lights, much easier on the eyes) aaaaand.. that's it?

It worked before I re-installed windows.
It will work if I hit it twice in a row, then it will show up two, like this!
Honestly didn't see the first one, this is not a joke

thanks for the help in advance!

A:My quotes button doesnt work

Beings you have a fresh reinstall.I would recommend try reinstalling again as you may a suffered a hiccup during the prior install.

Anytime you have a promblem right after an install it always best to try another install

1 more replies
Answer Match 72.66%

I `m still having power Issues. After they replace the power button it still doesn't work right. I have to hit the power button multiple times. What can it be. I`m tired of sending it back for repair for the 5 th time. What ever controls the power button still didn't get fix. This is a  Home/Business computer I use. I  cant relied on it to turn on.

More replies
Answer Match 72.66%

The reset button case was pulled from the pin on the motherboard while the computer was still running, after re-attaching the female part of the cable to the pin and testing the button, all i got was a beep. I turned off the computer and turned it on to try again but still nothing, all i get is a beep. Any suggestions?

A:Reboot button doesnt work.

Hi and Welcome to TSF

Can you take a screwdriver and jump the 2 pins for the reset button? If so, does it work?

2 more replies
Answer Match 72.24%


My Laptop is an HP G70-120EA, which I bought 2 years ago. After just one year it started showing problems and the current problems are:
From the past 6 months, on pressing the power button the laptop would not start at all. But after pressing hard, or after trying several times, suddenly and randomly it would start. The adapter seems to be fine. So I thought the problem is in the connection between the power switch and the motherboard.

My Questions are:

1. Is there any alternative way to start the laptop? Any modification, or improvisation?
2. How do I fix the problem myself?

I cannot repair the laptop here,in Bangladesh since I searched almost the whole city and there are NO experts regarding laptops who can fix the problem. I gave it to a well-known repair company and they couldnt fix the problem rather they made other problems as well-- like they cut down the mic and webcam.
Also I am willing to fix these issues myself if it does not require high-risk parmanent damage.
I went to the top dealers of HP here, but they worsened the problem.

A:Laptop Power Button Doesnt Work

9 more replies
Answer Match 71.4%

hi guys

my problem is that when i try to go into "add and remove windows components" it comes up with an error like so

i need to have access cause i need to reinstall paint, plz healp

A:Add and remove windows compents button doesnt work ?

Need more info

XPSP1 etc...

2 more replies
Answer Match 70.56%

Hi All,

I just recently bought a 2nd hand Toshiba Satellite x200-219. Had a few problems with it which I have overcome now, apart from one... The touchpad does not work as it should. I think the cable has been damaged at some point.

So I am wondering if I have to use the same ribbon cable to connect the touchpad to the motherboard or can I get one from a different model of Toshiba laptop?

I have tried searching on the net for advice but have come up with nothing so thought I would try the forums.

Any help you can give will be greatly appreciated.

Thanks in advance,


A:Satellite X200-219 - The touchpad does not work as it should

I think you can use the parts released for Satellite X205 series since this seems to be the same series like X200:
Found some parts related to the touchpad:
Satellite X205/X200 touchpad board with cable: part number: K000047950
Satellite X205/X200 TOUCH PAD FFC part number: K000047980

But why you don?t get in contact with an Toshiba authorized service provider in your country and order the needed and compatible part?

3 more replies
Answer Match 70.56%

Hi all,

I have a new Satellite C55-C-1LU since two days and the touchpad does not work any more. Pressing F5 does not have any effect.
Windows 10 is preinstalled on this laptop.

Can you please help me ?


A:Satellite C55-C-1LU - touchpad does not work anymore

Does the touchpad work in the BIOS?

1 more replies
Answer Match 70.56%

Hi all,

I have had outlook 2003 installed on my machine without any problems for about 2 years now. All of a sudden my Send/Receive button has stopped working. I can create new email and its sends ok, but to receive mail, I press the Send/Receive button and nothing happens at all. The only way to get it to work is to reboot. It then works maybe twice then I have to reboot again. Any ideas anyone?

I am running Windows XP and have Norton 360 installed.

Any help appreciated

More replies
Answer Match 70.56%

Own a Pavilion Dv6000 and just upgraded to windows 7 64 bit. Everything is fine but I can no longer adjust my volume on the quickplay bar. All the lights are blue but when I go to press the volume buttons nothing happens. The blue line bar that use to appear on the monitor doesnt even show up. I have done a hard reset, remove the battery held the power button down etc, installed quickplay and quick buttons but no luck. Upgraded the drivers. Can someone help me please. Thank you.

A:QuickPlay volume button doesnt work after installing windows...

Hi: Did you install the quicklaunch buttons driver for W7? This package contains the software that enables the Quick Launch Buttons on the keyboard to be programmed for the supported notebook/laptop models and operating systems. This application enables menu control of various bezel buttons, such as volume, internal/external display, and mute on/off; HotKeys; and Docked Events. See if this utility works to allow the on screen display of the volume and brightness adjustments... This package provides the HP On-Screen Display Utility for the supported notebook models and operating systems. The HP On-Screen Display Utility enables the pop-up graphic displays that are shown on the screen when certain characteristics, such as volume or brightness, are changed. File name: sp55152.exe

1 more replies
Answer Match 70.14%

When i click them in interent explorer i get the scroll thing. i can't access my shortcut menu, or highlight anything. I went to control panel and both buttons are enabled and i tried reseting everything and they still don't work. I have a dell insipiron 1440 running windows vista. Anyone have any ideas???

A:Solved: Left and Right button on touchpad wont work

There is a separate touchpad driver as well as the mouse driver. If you see no separate settings in Control Panel, try reinstalling the driver from the Dell site.

3 more replies
Answer Match 69.72%


Yesterday I updated my Satellite S50-B-15F with Windows 10. Now the Touchpad doesn't work anymore. Tried enabling in the Settings. This works except for the left and right buttons. I have reinstalling Elan software but no change. Any ideas how to solve this?



A:Satellite S50-B-15F - Touchpad does not work after Windows 10 update

Originally Posted by Joram


Yesterday I updated my Satellite S50-B-15F with Windows 10. Now the Touchpad doesn't work anymore. Tried enabling in the Settings. This works except for the left and right buttons. I have reinstalling Elan software but no change. Any ideas how to solve this?



Same for me.
I have solved it by doing:
Went to the control panel (right click on the start button)
Goto the device manager
Goto the Mouse and ...
Right click and choose properties.
Click on OK
Computer asks for a reboot and after the reboot the mouse pad was working again.

2 more replies
Answer Match 69.72%

First at all, sorry for my bad English.

I have a Toshiba Satellite Pro C50-A-153, the problem is his Touch pad, doesn't work correctly, the mouse doesn't move and when i move the finger on the pad, it seems like if i were rolling the bar "or the mouse wheel".

Sometimes, the "mouse" works correctly for a 20seconds, and after, again the same. External mouse works fine.

There's not the problem of "Fn" functions. I tried to shutdown, put off the battery and press the power button for 50seconds. I tried too to uninstall the Drivers from the Touchpad, and i think i have tried to change all the properties on the "Control Panel - Mouse".

Anybody can help me with that?

Thank you.

A:Satellite Pro C50-A-153 - Touchpad doesn't work correctly

On most Toshiba notebooks is installed Synaptics touchpad driver. With this driver there are available additional touchpad settings. try please to change these settings and disable all functions that you don?t need.

How to do this you can read on

Check it out.

7 more replies
Answer Match 69.72%


I recently loaded Windows 7 (64bit) onto my Satellite Pro P300. I downloaded all the drivers for W7 64 bit and everything happily installed, for the most part.

The touchpad, however, is not fully functional. The upgrade page said to use the Vista drivers, and did not provide any drivers for win7. The installation of the Vista drivers did not realy go so well.

Anyhow, the critical piece of functionality missing is that thing where you drag your finger up and down the right edge of the touchpad, and it scrolls for you. I can click and double click and move the cursor around. But I cannot scroll. And it is such a pain having to move the cursor all the way over to the application's scrollbar, with a widescreen.

Any help would be appreciated.


A:Touchpad on Satellite Pro P300 does not work with Windows 7

If I understand you right you are missing these additional mouse settings. Am I right about that?
Which driver you have installed?
Synaptics driver maybe?

2 more replies
Answer Match 69.72%

My touchpad has suddenly stopped working. I had the laptop on sleep mode for a few hours and when I came back the touchpad wasn't working.. The touchpad had a habbit of deaktivating itself for no reason but now it is activated and not working. Highly annoying!

I wanted to download the driver again to reinstall it but it is not listed under the driver section for my laptop??

Any ideas?

A:Touchpad doesn't work on my Satellite Pro L870-18G

Found the driver and reinstalled it. No luck

7 more replies
Answer Match 69.3%

Hi there, first off, I'd like to say that I am using a Dell XPS l502x. Yesterday I was cleaning my keyboard and palmrest, and i think some liquid got inside the mouse buttons and the power button, because they malfunction now. The mouse buttons do not work, and the power button only works when I press it sometimes. When I do press the mouse buttons, sometimes the laptop will go to sleep or on standby. I'm thinking of buying a replacement for the palmrest because it contains both the power button and touchpad, as well as the mouse buttons, but I need confirmation so that I don't end up wasting money if it doesn't work. Is there anything I can do?

This is my first time posting here, I appreciate any help. Thanks .

A:Laptop touchpad mouse buttons and power button do not work.

9 more replies
Answer Match 68.88%

Hi everybody
I Installed Windows 7 on my Satellite Pro A200-1S1, retrieved all the drivers on Toshiba site, everything works fine (less than the web camera that didn't work even with previous s.o. XP or Vista...). But my Touchpad doesn't work at all.... No Fn+F9, no driver, nothing works. And in my control panel-device manager seems to be everything ok.
Any suggestion?

A:Satellite PRO A200-1S1 with Windows 7 x32. Touchpad doesn't work


Did you reinstall the touchpad driver?
Check this!

Check also if the option ?Disable touchpad when USB mouse is connected? is not checked. This can be found in the control panel -> mouse -> Device settings

4 more replies
Answer Match 68.88%

Before leave here an apology because I am Portuguese and my English level is very low.

My computer is a Toshiba Satellite L50 B 127
Lately I've noticed some anomalies that have arisen me on my computer (which should take about a year ) . When I talk about anomalies refer to keys you rarely use and at this point do not work ( example : left arrow , Z ... )
Besides that I notice that my touchpad is constantly blocking , ie after the buttons to work , the cursor does not move, being sometimes more than 20 seconds waiting for the cursor back to normal.

Has anyone had this problem or know the cause and solution? Grateful one as soon as possible reply

A:Satellite L50-B-127 - Some keys do not work and touchpad constantly blocks

Hello everyone, I'm here to post my problem that has caused me a lot of problems and troubles and foremost apologize because throughout this text should come across several errors since my level of English is low
My computer is a toshiba satellite L50 B 127 and has just over one year of use

Lately I've found some anomalies in my computer including some keys that from one day to the other crashed , these keys are not that widely used ( left arrow , z , indent ) . In addition to this , my touchpad has been constantly block of minutes in minutes , even though the touchpad buttons work always , the truth is that the cursor block for a few seconds and then goes back to work as if nothing had happened . However within 10 minutes this situation occurred four times
I would appreciate if anyone knew the reason why this happens or even the solution to answer me as soon as possible

2 more replies
Answer Match 68.88%


the letters R and G don't work anymore. What can I do about this?

More replies
Answer Match 68.04%

Hello i'm new here :)

i bought a new Toshiba Satellite C70D-B-108 but the Fn button doesnt work. Does somebody know i can fix it? The laptop runs on Windows 8 with a "classic shell".

A:The FN button doesn't work on my new Satellite C70D

Check please settings for ?Function keys mode?. There are two ways to use F keys:
-Special function mode ? use F keys only
-Standard F1 ? F12 mode ? use FN+Fx key

Check the settings please.

By the way: do you use original preinstalled Win8.1 that you got with your machine?

2 more replies
Answer Match 68.04%

In Windows 7 there is a feature whereby when you combine the Windows button and the Tab button it will spool through open programmes in an "apple" kind of way.

I used to be able to do this with my old laptop running windows 7 but cannot with my lovely new Toshiba, why?

A:Satellite Pro R850-143 Windows + Tab button does not work

You need Aero (3D interface) enabled for that feature, which requires the correct Graphics Driver. Do you have the pre-installed factory Windows installed?

1 more replies
Answer Match 68.04%

Which Port Replikatoren can be used with Satellite Pro S500-116?

A:Port Replikator for Satellite Pro S500-116

If there is a Port Replicator connector on the Base of the S500, then you would need the Express Port Replicator.

Otherwise if there is no Port Rep connector, you will need to use a USB Docker, such as the DynaDock.

3 more replies
Answer Match 68.04%

I bought a S500-11C In July. I set it up with a start up password and it seemed ok. Switch on, enter password and away you go.
I wrote the password down "Just in case"

Due to circumstances the laptop was then not used for about two months. It now does not recognise the password and will not start up.

What can I do to rectify this?

A:Satellite Pro S500-11C - Password not recognized

Hi Anchorage,

To be a little bit more detailed, which password you mean exactly?

There are several types of BIOS passwords:
-HDD password
-BIOS user password
-BIOS supervisor password
-Windows password

So what password you mean exactly?

2 more replies
Answer Match 68.04%

I have started gettng the dreaded BSOD on my laptop. It is fully up to date with all drivers as far as I am aware. There doesn't seem to be anything obvious aboyut when it happens but it is starting to get annoying..

this is the event data
BugcheckCode 209
BugcheckParameter1 0x34
BugcheckParameter2 0x2
BugcheckParameter3 0x1
BugcheckParameter4 0x91997171
SleepInProgress false
PowerButtonTimestamp 0

can anyone point me in the right direction please.

A:BSOD on a 3 month old Satellite Pro S500-11C


BSOD is a product of serious software error or hardware problem.
You should firstly try to find out if it?s really related to installed software.

As you said; the BSOD appear spontaneously and without and suddenly so I believe it would be not easy to replicate this BSOD.
Therefore it?s important to start some ?basic? steps in order to check what could cause this.

Firstly I recommend checking the RAM.
Memory issues could cause BSOD; for this check use an free diagnostic tools like memtest86 or similar (google helps).
If no memory problem would be detected, then you should check if BIOS and other drivers are up to date. Check especially the graphic card driver.

An new OS recovery would be the option too. But note; backup the data before using recovery because the HDD would be formatted

2 more replies
Answer Match 68.04%

Hi everyone, I’m having 7 Toshiba Satellite Pro S500 Notebooks here and would like to upgrade those crappy Core i3 330M and 350M, 370M and 380M CPUs to Core i5 or Core i7 CPUs. I’m quite unsure what CPU Socket I’ll have to buy and what CPU Generations are supported by the S500. I’m having CPUs up to Corei3 380M assembled in those things right now and believe its an HM55 Express chipset inside which should allow for i5 and i7 CPUs. I already had issues in upgrading toshiba tecra A9 modells as after the CPU upgrade they were running fine and the FAN was blowing ultra loud at 100% speed all the time without ever turning off again even though the notebook could be frozen at 0?C and it was never hot. Toshiba 3rd level support then told me it would need a microcode update that they don’t provide to customers and told me to send the notebooks for repair @ 50€ each just for updating that microcode. Therefore I’d like to ask if anyone has a list of Supported CPUs for the S500 modells?
Exact Model Numbers I do have:
Satellite Pro S500-106 (PSSE0E-19M06SLD)
Satellite Pro S500-147 (PSSE0E-0HH06SLD)
Satellite Pro S500-132 (PSSE0E-09G05ELD)

Hope anyone can help, I don’t wanna end up buying a i7 or i5 cpu, spending 50 bucks, investing 4 hours work and end up with an unusable notebook I have to right away disassemble again just to undo the work I had invested… Looking forward to your replies J

A:Upgrading Toshiba Satellite Pro S500 CPU from i3 to i5 or i7

Best thing to do is choose a CPU that shipped with one of the other S500 PSSE0E models. That way you can be certain the BIOS supports it.
Some notebooks require a cooling system calibration after a different CPU is installed. An ASP can do the calibration.

1 more replies
Answer Match 68.04%

Hi Folks,

I am experiancing a problem with my Satellite Pro S500-11C where it unexpectedly hangs and the fan goes to full speed. Reboot is my only option and this has resulted in the windows having to recover a few times so I am fearful of a needing a major rebuild after a future hang. So far this problem has only occured when using a 3G mobile wireless USB stick or internet teathering via USB with my iphone 3G. Using a different USB port has not helped.

Has anyone else experienced this problem and have a fix? Any help from Toshiba?

Best Regards,


A:Satellite Pro S500-11C hangs and fan goes to full

Hmmmm... what to say. Problem is that you use third part hardware and software and some conflicts are possible. The question is: who can help you with this?
Generally speaking you should talk with your ISP provider at first to see what they will say about all this.

Have you already spoken with them?

1 more replies
Answer Match 68.04%

I am trying to get into a Toshiba satellite pro S500-15W bios. I have tried the F2 key and the FN + F2 keys together still no joy. Then downloaded the latest version (2013) of the bios update for this series and windows 7, 32 bits. When I try to run the update I get "This computer is not support" message. Can someone help.

More replies
Answer Match 68.04%


on the Satellite Pro S500-14Z I can?t access the BIOS via F2 and can?t change the bootpriority via F12. By pressing F2 or F12 while starting, the S500 beeps and restarts. On the first start, I had access to Bios and set the supervisor password and activated TPM. Since that, I have no access to BIOS before Windows-boot. Is there any other key for bios-access (i tried ESC, F1, DEL, INS) or how can I change the supervisor-pw (i know my actual password!) and deactivate TPM?


A:Satellite Pro S500-14Z - How to access the BIOS?

Hi karlS_1,

Normally you can access the BIOS if you press F2 key before Windows start. Does it work with an external keyboard?

You can change some BIOS settings using Toshiba HWsetup. This tool is preinstalled on your notebook and you can change the boot order with this tool.

3 more replies
Answer Match 67.2%

I have problem with my wireless switch. Take a look at this [picture|]. It says "bryterstatus: p?" which translates (poorly) to "switch status: on".

Although, when I press Fn + F8, nothing happens. All the other FN + "random button" hotkeys work though. In other words, I can't connect to my wireless. I know that it works, because I can connect with my iPhone. There's also nothing wrong with the connection, I've tried to deactive / active on and off. Tried to restart my laptop. I've even downloaded new drivers. Nothing seems to work. How can I turn on the switch?

Best Regards,
Miguel Rodrigues

A:Satellite Pro L500 - Wireless button doesn't work

Hello Miguel

Has your notebook ?factory settings? or you have changed something?
Have you installed own operating system or notebook still has original preinstalled operating system?
Is WLAN card installed and listed properly in device manager?

WLAN usage is so simple and by ?default? it must work properly. The same principle is on all Toshiba notebooks same. When you want to use WLAN you must move WLAN switch to position ON and use FN+F8 key combination to enable WLAN card. That?s all.

What you can try is to reinstall Value added package?

7 more replies
Answer Match 67.2%

I have downloaded the correct BIOS update from the site multiple times and I have tried both the Windows 7 install that came shipped and booting from a Windows XP (PE) CD. Whenever I try to update the BIOS I get the following message from the "Toshiba BIOS Package" program is: "This computer is not supported".

The file that is linked from either selecting the model manually or by auto detection is P0076v290_EC72V190.exe.

Has anyone been able to flash the BIOS on this model? My thoughts are that the site is linking to the wrong download? Has anyone got a working BIIOS update?

A:Satellite Pro S500-11C - Unable to update BIOS

Hi cremeegg,

On preinstalled Windows 7 from Toshiba, is Value Added Package installed? This tool is necessary for the BIOS update.

Also load the default settings in BIOS for updating it.

Was the mainboard exchanged on your notebook? This could be also a reason due wrong DMI information?

2 more replies
Answer Match 67.2%


I'd like to upgrade my graphics driver since it is a bit old (2010) and some program starts to ask for it.

Toshiba Satellite Pro S500-14 T
Part No. PSSE0E-0LM07QIT
Serial No. YA175628H

Intel HD Graphics
Current driver installed:

I tried searching on but this is the result:
+A customized computer manufacturer driver is installed on your computer.+
+The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues.+
+Contact your computer manufacturer for the latest driver for your computer.+

Searching my PC in the [Download drivers, software patches, and other updates for your Toshiba product] section result into a "No drivers available."

So, my question is: where can i find an update for my graphics driver (if it exists)?


A:Satellite Pro S500-14T - I'd like to upgrade my graphics driver

To be honest I would not update the driver only because the driver version is old!
I would try to update the driver ONLY if I would notice some problems in connection with other applications like games, etc?

However, fact is that drivers which are released on Toshiba EU driver page are certified by Toshiba. It?s recommended to use such drivers.

If you want to install the drivers from other sources, you can do that only at your own risk.
There is no guarantee that such drivers would work properly.

Anyway, the notebook supports Intel HD graphics. This graphic unit is part of the Intel CPU

This Intel HD graphics was the first internal Intel GPU and the follower were Intel HD 2000/3000/4000 and now 5000

5 more replies
Answer Match 67.2%

For the past 24 hours my laptop as detailed above has been making a short (3-4 secs) low buzzing noise approximately every 5 minutes. It appears to be coming from the top LHS of the machine. In all other ways the machine is in perfect working order. It is 4 weeks old.
(I hope I have written this question in the correct place?)

A:Strange noise emitting from Satellite Pro S500

Hi buddy,

> It appears to be coming from the top LHS of the machine.
What is LHS?

I think it?s hard to say what is causing this exactly but theoretically it could be related to the HDD?
If your notebook is only 4 weeks old, the repair is for free due warranty.

3 more replies
Answer Match 67.2%

My computer is crashing while browsing with IE. here is file dump (if I did it right...) attached. Computer is few months old, came in with Win 7 installed, have upgraded bios several times, windows upgraded as recommended.

A:toshiba satellite pro s500 crashing (64 bit, Win7)

Quote: Originally Posted by fidelito

My computer is crashing while browsing with IE. here is file dump (if I did it right...) attached. Computer is few months old, came in with Win 7 installed, have upgraded bios several times, windows upgraded as recommended.

These were caused by netr28ux.sys your Ralink Lan wireless driver. I would download and install a fresh copy.

Let us know if you need help with that


BugCheck A, {fffff6fb402000b0, 2, 0, fffff8000307c911}
Probably caused by : netr28ux.sys( netr28ux+b214 )
BugCheck A, {fffff6fb405f0058, 2, 0, fffff8000307c911}
Probably caused by : netr28ux.sys ( netr28ux+b214 )

9 more replies
Answer Match 67.2%

Hi Folks,

I have a Satellite Pro S500-11C which suffers from the poor audio performance mentioned in reviews of the S500-11C (yeah I should have *+listened+* to the reviews and excuse the pun).

This is making it very difficult to use this laptop for audio applications such as music, VOIP and Skype without having to carry about a heaeset of some type.

Has anyone else eperianced this problem and had a solution. Any help from Toshiba??

Best Regards,


A:Satellite Pro S500-11C - poor audio performance

Sorry but what kind of problem do you mean exactly? Is the sound not loud enough or what?
I mean this notebook has ?standard? stereo speakers and not high end harman/kardon speakers inside.

I have Satellite L300 in front of me with same stereo speakers. Sound is OK but not so good as on other laptops with h/K speakers.

By the way: what kind of help do you expect? Some new driver that makes speakers louder maybe?

1 more replies
Answer Match 67.2%

Our company has recently purchased three of the S500-11C laptops.

One of the software packages we use requires Java to be installed in the browser, this is not a problem in IE or Chrome but we cannot get Java installed on Firefox, which is the main browser we use.

We have tried various different versions of Firefox and Java but nothing seems to work. We have also tried switching off 'Enable the next-generation Java Plug-in' feature in Java but this has not helped. One suggestion was to try moving a couple of files from the /java/bin folder to the /firefox/plugin folder, but this simply caused Firefox to crash when it tried to load applets.

The laptop is fresh out of the box and is running Windows 7 32-bit. I think it might be some sort of conflict between the Toshiba Apps and Firefox.

Has anyone else come across this issue, or provide any assistance?



A:Satellite Pro S500-11C - Can't install Java on Firefox

Hi buddy,

What happens if you install the latest Java Package from te offical Java page?

I use the latest version of Firefox and Java and everything works properly. So I don?t have any problems with both programs.

2 more replies
Answer Match 67.2%

I have a Satellite Pro S500. There is a problem with the keyboard. When I type (no matter whether I am using Word, a web browser or any other application, though the problem seems to have been especially serious when typing this particular post) the cursor sometimes (often) jumps randomly: it may go back a few words or it may highlight a random section of text (it also makes no difference whether I am using an external mouse or not or how heavy/light the typing style is).

It has been suggested that it may have something to do with the sensitivity of the touch pad; however, reducing its sensitivity has had no effect whatsoever. This is a very unnerving problem and would be grateful for any advice.

Thank you.

A:Satellite Pro S500 - Cursor jumps randomly

Hi ap4h,

I think you are touching the touchpad during typing so you should disable the tapping function of touchpad. This can be done in touchpad driver options.

Here is a similar thread with some screenshots how to adjust/disable tapping:

Check this!!!

2 more replies
Answer Match 67.2%

We have just purchased a Satellite Pro S500-10E laptop which has the fingerprint scanner. Does anyone know how we can disable this facility from the laptop, we do not want to remove the programme only disable the facility.


A:Satellite Pro S500-10E: How to disable Fingerprint Scanner

You could disable it in Device Manager. If thats not ideal, I guess you could send the laptop to an ASP to have the Fingerprint Reader physically unplugged.

1 more replies
Answer Match 67.2%


I have the following situation with my Satellite Pro S500-115:

The battery seems to be faulty now (it doesn't charge anymore and Win 7 Pro tells me to replace it).
When I turn on the laptop and the battery is plugged, it works for a few minutes and then it suddenly turns off.

But even if I remove the battery and have the laptop plugged with the DC IN, when I press the turn on button nothing happens!!!

Shouldn't the laptop be able to operate in such circumstances, that is only plugged to the power grid and with the battery plugged off? Is there anything that I must set in order to make it work like this?

Thanks in advance!

A:Problem turning on Satellite Pro S500 without battery

> The battery seems to be faulty now (it doesn't charge anymore and Win 7 Pro tells me to replace it).
> When I turn on the laptop and the battery is plugged, it works for a few minutes and then it suddenly turns off.

The battery of my 6 years old notebook is dead too? It?s possible to use the notebook in batter mode just for two minutes? after that the battery is empty? but I use the notebook with connected AC adaptor and therefore I don?t need to replace the battery.

> Shouldn't the laptop be able to operate in such circumstances, that is only plugged to the power grid and with the battery plugged off? Is there anything that I must set in order to make it work like this?

Usually the notebook should be able to power up and to operate without connected battery.
My notebook runs properly with an connected AC adaptor only. So what to say? maybe the power supply electronic is affected too? but this is just an suggestion?

But you should definitely check if the BIOS is up to date... sometimes a BIOS update might solve some power and battery issues.

1 more replies
Answer Match 67.2%

When I open up my computer and try to login, both the keyboard and touchpad no longer works.  The only thing I can do is touch the screen and hope the on-screen keyboard pops up.  but I can't use the actual physical keyboard or touchpad.  They seem disabled. I don't even see the mouse pointer arrow or icon on the login screen at all  when I try to move my hand around the touchpad now it takes me a couple tries to login abd only after I  login, the keyboard & touchpad work again Im using HP Spectre x360. I think this started happening after the last major auto update  (Also now the computer doesn't go to sleep when I close the lid,  and after a while the computer gave an alert message that the battery was low since it never went to sleep.  After this last update, the low battery alert message is now pink instead of blue )

More replies
Answer Match 66.78%

if l turn on my computer it we show me password l cannot entered setup, where it show the password is on top corner of the screen,l need help.

More replies
Answer Match 66.78%

Does the mini displayport on the Satellite Pro S500 also carry audio?


A:Satellite Pro S500 - Mini displayport also carry audio?

Hi buddy,

Which display port you mean exactly?

The only display port that carries audio too is the HDMI port.
For all other display ports like VGA, DVI, S-Video, etc. you need an additional cable for audio.

2 more replies
Answer Match 65.94%

I need to push the "on" button two times to turn on the laptot if the laptop is turned off. The first time that I push the button, I see the logo of toshiba and one second later dissapear and it turn off at all. The second time I don't have any type of problem. Always it happend, any solution?

The laptop runs windows 8 and I bought it the last month.

A:Satellite Z30-A104 - the first time that I try to turn on the pc don't work

It is not easy to understand what is wrong there. Connect your notebook to the AC adapter and leave it for 20 minutes then try to press power button again. Do it gently with low pressure.

Test it please with connected AC adapter.

Sorry but on this virtual way it is not easy to offer some exact diagnostic. You can try to contact nearest Toshiba service provider and ask for help. Such issues can be tested if notebook is in front of you and you can see what happen exactly.

4 more replies
Answer Match 65.94%


My new Satellite Pro S500, age: 2 hours have just performed the "start up" and installed all drivers. My first step was to go to +windows update+ and update the different security patches, etc. Windows identified 74 updates - and I let the laptop perform the download. It installed approx. 15% and automatically rebooted. The laptop started up, installed approx 30% and rebooted.

Now the laptop has *freezed* at the "Toshiba - Leading Innovation" frontpage. If I try to turn off the laptop it turns to sleep mode - and returns to the "Toshiba" page again.

Any ideas of how to get out of this loop?

Thank you in advance

A:Satellite Pro S500 - Freezed at Toshiba leading innovation frontpage


And have you already tried to remove the battery and AC/DC adapter? Try this and leave both disconnected for at least one hour.

Then install battery and connect AC/DC adapter and try to start your notebook again. Does it past the Toshiba BIOS screen now?

3 more replies
Answer Match 65.94%


I have an Satellite Pro S500-11C running Windows 7, I am seeing an unknown device in system information. The missing driver shows up on as Intel Management Engine Interface (MEI) Driver, but I can't find this on the Toshiba site, and when I go to the Intel site there are several versions with no obvious way to tell which one I need.

Can anyone tell me which version I want or where I can get it?


A:Satellite Pro S500-11C - Missing Intel Engine Interface driver

Try to download this driver:

2 more replies
Answer Match 65.1%

Hi there,

Today my laptop (windows 8.1) ran out of battery. Later when it was charged again, only a black screen with a cursor appears. Additional the power button does not work. When I press the power button the laptop does not shut down nor boot again, just the black screen with the cursor appears again. Alt+Ctrl+Del does not work either... I don't know what I can do else. Can anybody solve this problem?

Thank you very much for your help

More replies
Answer Match 65.1%

I have the issue that the touch screen + front camera + back camera + windows button on the screen are not working.

I tried installing the display/graphics drivers but that did not helped.

I bought this laptop from Saudi Arabia and it is still under warranty but I am out of country so i cant claim the warranty as well.

someone please sort out this issue and tell me the solution or tell me what i should do?

Help will be really appreciated.
some details about my laptop:

Toshiba Satellite U920T-B919.
windows 8.1 update 64 bit.


A:Satellite U920T - front/back cam + touch screen + win button doesn't work

Since you mentioned different issues with your notebook, I think that in this case its advisable to recover the notebook back to factory settings just to check if all these problems are related to system problem.

Regarding the webcam: the Windows 8 /8.1 already contains the webcam drivers and therefore additional webcam driver installation isn?t possible. Additional webcam driver does not exist simply.

From my point of few the whole description smells a little bit like a hardware problem of the upper slide part where the touchscreen is part of.
The win button as well as the both cams are located there and probably there is some lose connection between the two parts (touchscreen and keyboard)

Anyway, as I said above, its advisable to recover the notebook to factory settings just to ensure that the system isn?t the troublemaker.
In case of hardware problems, you would need to get in contact with service available in your country.

7 more replies
Answer Match 63.84%

Hi I have a problem where my microphone do
doesnt actually work what it does when i try to talk anywhere ,such as a game or skype, is that it will playback all of my computer audio(Ex if im talking to someone on skype they will hear themselves instead of me) ive tried many things such as getting a sound card and messing around in the audio device setting in windows 10 but nothing seems to fix it. I am slowly losing hope. I am pretty sure this is a software problem but i cant seem to put my finger on what it is.
My computer specs:
Phantom 530
MSI Gaming 5 z97
16 Gigs of Kingston HyperX Fury Ram
240 Gig Sandisk SSD
Generic 2 TB Toshiba 7200 RPM HDD
Optical Drive:
Generic (Rarely Use It)

More replies
Answer Match 63.42%

I have a Toshiba Satellite L4550-S5976 running under Windows 7. When I start it up (and if I catch it at the right time), the touchpad buttons work fine for a few minutes. After the machine completely boots, the touchpad button problems start - the left button performs as the right button and the right button does nothing.

On a lark, I plugged in a USB mouse and rebooted. When I do that, the mouse works fine AND the touchpad buttons work properly. Carrying around a mouse isn't always convenient so I'd like to have the machine work as expected.

I tried updating the touchpad drivers - that did not fix the problem. I even reinstalled Windows 7 on the machine - that did not fix the problem either.

Any ideas what I could do next to fix this problem?

Thanks, Brian

A:Touchpad Left button does Right Button actions and Right Button does nothing

try in safe mode, that may work. if it does, remove programs that run on startup one by one until you find the one causing the issue

1 more replies
Answer Match 62.16%

i havent done anything changing lately. but whenever i want to alt crtl delete to close off a web page that is stuck it doesnt go onto the thing anymore. when i goto cmd on run in start button it says this program is already being used. but when i type in command in run it goes on. are they the same things?

A:My Alt,crtl,delete Thing Doesnt Work And Cmd Doesnt Work?

Have you updated, and run your antivirus?Have you done any online virus scans?Have you run any Spyware/Malware programs?What Spyware/Malware programs do you use?Were there any error messages?If so, what was the exact error message?

5 more replies
Answer Match 61.74%

Man this feels weird. I'm usually the one giving help, not asking for it lol.


HP Pavilion dv7
Win7 Professional x64

This problem started after I left my computer on sleep for a couple hours. When I woke it up, the touchpad taps and left mouse button clicks brought up the right-click context menu and nothing on the taskbar responded to the cursor hovering over it. Also for some reason pressing the Windows key on the keyboard wouldn't bring up the Start menu. The only way I've found to correct this is to plug in a USB mouse and press the right MB on it. I also was able to fix it one time by uninstalling the Synaptics drivers and letting Windows restart and find the mouse, but after trying to reinstall the Synaptics drivers then uninstalling them again after the problem reappeared this method no longer works. In either case left click functionality is restored but there is no right click functionality period on the touchpad/buttons. However the USB mouse that I plug in works normally. Also after left click is restored, everything on the taskbar and elsewhere responds as it should with the exception of not being able to right click on anything (which sucks in W7). I've tried uninstalling and reinstalling the Synaptics drivers to see if that would fix it but after reinstalling them and restarting, the problem came back. Another thing I've noticed is that even with the Synaptics drivers installed the vertical scroll area doesn't respond.... Read more

A:Left mouse button/touchpad tap acting as right button click, right MB not functional

8 more replies
Answer Match 61.32%

Hello Everyone,

My problem started after updating windows 8.1 to windows 10, of course!
First the touchpad just stopped working, for no reason.

My solution was to uninstall the drive and restart the laptop. And from time to time I had to do this proceed. Two weeks ago windows updated, and the touchpad issue's gone. . Unfortunately, another one appeared.

The feature "mousekey", which is turn it on at ease access to use the numeric keys to use them as a mouse, It's turning itself on. And doesn't matter how many times I turn it off, few seconds and it's on again.

I've tried uninstalling the drive, which after windows the last updating was "ELAN".

Then I replaced by the Toshiba drivers, which is "Synaptic", and uninstalled the drives ,the problem is the same. Because of that, I can't use my numeric key, which is annoying!! If anyone can come up with something I will be grateful.

More replies
Answer Match 60.06%


I have a Windows 7 and I use an ALPS touch pad driver and all of a sudden the left button on the touchpad now is a right button (opens the right click menu).

Any ideas how to fix this?

P.S. I have two sets of buttons one above and one below the touchpad, it is the one above the touchpad that has the problem while the one below it is fine.


A:My left touchpad button turned into a right button!!!

If you have a mouse, you can use it to delete the touch pad driver and re-install it.

3 more replies
Answer Match 60.06%


I have a Windows 7 and I use an ALPS touch pad driver and all of a sudden the left button on the touchpad now is a right button (opens the right click menu).

Any ideas how to fix this?

P.S. I have two sets of buttons one above and one below the touchpad, it is the one above the touchpad that has the problem while the one below it is fine.

A:My left touchpad button turned into a right button!!!

I actually just updated the driver software and it worked

1 more replies
Answer Match 58.38%

In reference to the following posting,
I am not the individual who initiated this query but I did have the same issue with my Dell Inspiron 5547, where it wouldn't turn on after a power button shut down.
I followed Hema's instructions by removing the battery and charger and then holding down the power button for a few seconds, and then putting back the parts. It seemed to have done the trick... At least for now. Is this just a temporary fix?
While doing a Google search for a solution I seem to have encountered a number of people who experienced the same issue. Can you also explain why this happens with this particular Dell laptop? Is it a model flaw?
Thank you

More replies
Answer Match 57.54%

this is my hijackthis log after cleaning up with online scans and AdAware:

Logfile of HijackThis v1.99.1
Scan saved at 11:32:54, on 20.2.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Documents and Settings\Valter\Desktop\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNot... Read more

A:No run button and no turn off computer button in start up menu

Welcome to the forum valter1973


No run button and no turn off computer button in start up menu

Is that the only problem now ?
It appears you do not have a antivirus program running, why is that ?

4 more replies
Answer Match 57.54%

hi guys the on /off button on the wifes laptop broke up and was replaced with a new betzel incorperateing the buttons, it was also noted that the button on the pcb underneath was badly damaged also replaced this part
however laptop will now not start at all, battery charge light on, and on/off button feels mechanically sound .

any thoughts greatly appreciated ( be gentle and plz anwser in plain simple terms as im not a techhead)

A:Solved: hp g60 lap top won't turn on after power button betzel & button pcb

8 more replies
Answer Match 54.18%

Ive seen 1 post about a similar problem but noticed you guys never really paid attention to his post.

tired adjusting the settings under the touchpad application, no success
tried uninstalling from device manager, no success (software doesn't want to uninstall)
tried looking for software in programs and features, found nothing
tried to overwrite existing software by downloading the drivers again, install fails
Ran diagnostics on mouse and keyboard, just keeps running for over 30 mins and i cut it off maybe im not doing it properly

please help guys
Please help guys

A:touchpad doesnt zoom/scroll inspiron 13z 5323

I had same issue, and solved with this:


1 more replies
Answer Match 54.18%

Hello People Im in need of your expertise. here are a few scans i ran I hope these can help you tell what my problems are...ComboFix 08-07-31.04 - uuurbody 2008-11-02 8:36:39.2 - NTFSx86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.256 [GMT -5:00]Running from: E:\Documents and Settings\uuurbody\Desktop\ComboFix.exe.- REDUCED FUNCTIONALITY MODE -.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).I:\Autorun.inf.((((((((((((((((((((((((( Files Created from 2008-10-02 to 2008-11-02 ))))))))))))))))))))))))))))))).2008-11-01 22:03 . 2008-11-01 22:03 <DIR> d-------- E:\Documents and Settings\All Users\Application Data\Nero2008-11-01 19:08 . 2008-11-01 19:08 0 --a------ E:\WINDOWS.0\Irremote.ini2008-11-01 18:16 . 2008-11-02 08:37 <DIR> d-a------ E:\Documents and Settings\All Users\Application Data\TEMP2008-10-22 13:12 . 2008-04-27 09:33 765,952 --a------ E:\WINDOWS.0\system32\xvidcore.dll2008-10-22 13:12 . 2008-04-27 09:35 180,224 --a------ E:\WINDOWS.0\system32\xvidvfw.dll2008-10-22 13:12 . 2007-06-28 17:55 77,824 --a------ E:\WINDOWS.0\system32\xvid.ax2008-10-15 01:11 . 2008-08-14 05:11 2,189,184 -----c--- E:\WINDOWS.0\system32\dllcache\ntoskrnl.exe2008-10-15 01:11 . 2008-08-14 05:09 2,145,280 -----c--- E:\WINDOWS.0\system32\dllcache\... Read more

A:comp is slow Nero doesnt work properly doesnt always start properly

ComboFix logs should not to be posted outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.I will have a moderator close this topic.

1 more replies
Answer Match 54.18%

I have pulled it a part and cleand it but I wont work no matter what I have done can u plz help by the way it is a luminer 532 Microsoft

More replies
Answer Match 53.76%

My original OS was Windows 8 and I upgraded it to Windows 10. When I used my laptop too long and shut it down, the power button light doesn't go out. I still have to press the power button to shut down completely. Any suggetions ? Thanks

More replies
Answer Match 53.34%

im using windows pro sp2. last week i had downloaded something and then i started to get advertisements even when a browser wasnt open. it was about 3 different ones but went off every 30 secs to 5 mins. i went through some windows files in safe mode deleted some things here n there and ending processes.
i was successful in stopping the advertisements. although not long afterwards the internet would stop after 5 mins and i would have to keep restarting. once i tried to system restore it wont go back past the day i started having this internet problem. im not sure if its related to the previous problem or if i deleted a file i should not have?

here is my hijack this log...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:50:35 AM, on 11/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Trend Micro\HijackThis\HijackTh... Read more

A:internet stops to work after a few mins and system restore doesnt work either.

The file mscfco.exe doesn't look right, I'm moving this to our HJT forum for those folks to have a look.

2 more replies
Answer Match 53.34%

Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

I don't know if this is the right place to ask this question but here goes:

For quite some time now my scroll button (I guess it's called the middle action button) has not worked. I've recently downloaded all the recent drivers for the touchpad/trackpoint and it hasn't worked. I open up the mouse properties box from the Thinkpad Configuration options, and under the Device Settings tab I click on the Synaptics TouchPad then click settings >> buttons. But under the buttons tab the only two options showing up are "left button" and "right button" but no "middle button" when before it used to be there. My question is, how do I get this middle button back?

A:IBM T40 Touchpad Scroll Button

Try the latest Logitech drivers (9.something) They worked for me.

1 more replies
Answer Match 53.34%

Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

I don't know if this is the right place to ask this question but here goes:

For quite some time now my scroll button (I guess it's called the middle action button) has not worked. I've recently downloaded all the recent drivers for the touchpad/trackpoint and it hasn't worked. I open up the mouse properties box from the Thinkpad Configuration options, and under the Device Settings tab I click on the Synaptics TouchPad then click settings >> buttons. But under the buttons tab the only two options showing up are "left button" and "right button" but no "middle button" when before it used to be there. My question is, how do I get this middle button back?

A:IBM T40 Touchpad Scroll Button


I've moved this to Hardware for more response

Have you tried all in this page:



2 more replies
Answer Match 53.34%

The left button on my touchpad developed a hard to describe malfunction. Turning on right-handed mode improved the functionality, but accidentally clicking the left button creates a complicated, frustrating situated which can usually only be resolved by restarting. Is there something in the settings or the registry which can disable the button until I get it fixed?

A:Touchpad Button Malfunction

I found an alternative answer. At Walgreens, I saw that mice were marked down from $11 to $6 and I bought the last one. It works surprisingly well for a $6 Walgreens mouse. I'm still curious about my initial question, although it's no longer urgent.

0 more replies
Answer Match 53.34%

Apparently Lenovo reintroduced phyiscal buttons for their touchpads for many models during this year's CES: Unfortunately, I already have a T440s without physical buttons. I got the laptop because all its other properties fit my use case perfectly. The missing buttons are just the one most annoying thing about this laptop. So what I'd like to do, is to be able to replace the button-less touchpad of my T440s with the 3-button touchpad of a T450s (should be possible to get one via ebay once they start selling). The questions are: are the physical dimensions of the old and new touchpad the same?is the electronic connector of the old and new touchpad the same?

A:Is it possible to replace the button-less touchpad...

Hi. I found this one: I am not sure how reliable it is and if it really means, there is a compatibility.

9 more replies
Answer Match 53.34%

I am using real player 11 with Vista and IE7. The download now button isnt available on mouseover or by right clicking or on page load. Any suggestions?

More replies
Answer Match 53.34%

I am using windoows XP. When I click of the start button, then turn off your computer and subsequently click on turn off. My PC does not automatically shut down or power off.

A:The Shut Down button doesnt power off windows XP

Welcome and hello-
Try pressing Ctrl + Alt + Delete. Windows Task Manager will open near the top of the window you will find the Shut Down button. As for shutting down automatically, ask someone more geeky.

2 more replies
Answer Match 52.92%

Well, I returned home from a week-long vacation....turned on my puter...5 mins later it shuts down on its own. Now the damn thing doesnt even start! I check all cords and power switch and mobo connection. No dice. Anyone have any suggestions?

A:PC doesnt turn on

First thing to try is the power supply unit, Then you have to assume it's either the cpu or the mobo.
All fine and well if you have parts to swap out !!!

1 more replies
Answer Match 52.92%

I'ce recently built my own PC and after 4 months of it working fine its suddenly died on me, completely! I press the power button and nothing happens...i have double checked the power cables, tried different PSU and even checked the button on the back of the PSU!

I have a P4 3.06Mhz
Asus P4S533-MX (Socket 478) Micro ATX Motherboard (MB-047-AS)
512MB DDR Ram

new PSU and fans have been installed since the crash.

Any ideas what it could be?

A:PC doesnt turn on

16 more replies
Answer Match 52.92%

when i boot my computer the HDD light will flash like normal then when it goes into windows it will just stay on and it wont flash or do anything. i checked all the cords and they are in correct.

A:HDD led doesnt turn off

It's possible your problem may just be a failed resistor on your mobo!!!

7 more replies
Answer Match 52.92%

So recently, i've been playing games on my computer and all of a sudden, my PC just turns off. So I bend down to try to turn it on again but it doesn't even powerup! The computer gave off a rubbery/burning odor. Also, all these happened after I switched my old power supply (died) for my new one. I'm almost certain that its not the power supply because it still powers up the motherboard power. Any suggestions?

A:PC doesnt turn on

It could be that you lost only one rail on the PSU. Smell the exhaust on the power supply and see if the odor is present there.

Is this a good PSU or a cheapo?

2 more replies
Answer Match 52.5%

Just recently observed that the right-click button on my touchpad is not working. This just happened today. I have a Sony Vaio VGN-NR280E laptop and am using Vista. I've checked the device manger, drivers are up to date, no yellow exclamation marks.

Here is what I've tried:

- reinstalled Original Alps Driver and restarted
- reinstalled Original Alps Driver a second time using Windows Back up and Recover
- made sure the mouse settings in Control Panel were correct

I think it could possibly be a hardware issue as pressing the right click key is not responding or opening any options, however, I haven't spilled anything on it or dropped it. My last option is to ship it off to Sony but my warranty expired a few months ago, and I looked at the price list and it is crazy expensive.

Please help!

A:Right click button on touchpad not working

it is probabaly bad then
this may help it wont fix the button but you can use one of the corners to use as a right click{shortcut menu}
follow the link to the driver from here

uninstall existing driver first through add and remove programs

1 more replies
Answer Match 52.5%

Hello all

I have a Compaq laptop model nc6230 with both a touch pad and a nipple mouse. I have a left andright click buttons under both input devices. However, about 10 minutes after every boot up, both left click buttons stop working. the right buttons and the navigation work, however, it wont left click or click when I "tap" the touchpad.

When I attach a usb mouse, the mouse actually works, however, the left buttons on the laptop wont work.


ps the buttons will start working again after reboot, but will stop after another ten minutes or so

More replies
Answer Match 52.5%

I use a wireless mouse (or a wired mouse) preferably  instead of the touchpad.   The touchpad has an on/off button to press - White light indicates on and Orange light indicates off.    After booting up, I typically turn off the touchpad and use the wireless mouse, however, occasionally when typing I realize my palms are contacting the touchpad and the curser jumps around accordingly.    The touch pad is turned off (orange light) but I can control it with a finger, it works like its  supposed to as if it's turned on.     Any ideas ?   I have not downloaded any driver updates or anything to try to solve this as I'm afraid it could actually cause other problems.  Updating the driver is the usual advice given for problems  -  is that the solution here ?   Has anyone else had a similar problem.    Most of the touch pad problems I have read about are regarding an erratic touch pad - nothing to do with "on" or "off" problems.

More replies
Answer Match 52.5%

The left button u nder my r60 touchpad is getting hard to use and seems to need replacement.
Can anyone refer me to some info?

A:lenovo r60 touchpad button needs replacement

Here's an eBay auction, Buy it now, Free shipping, under $12. How comfortable are you about removing the palm rest that this is attached to? Probably only about 4-8 screws on the bottom, but then it's usually held in place with some plastic latches that will necessitate you prying the part from the base. Some of the screws may be hidden under other access panels (HDD or memory, maybe under the battery). Every laptop is different.

Turns out it is 4 screws. Here's a YouTube video. A short way in they remove the palm rest.

2 more replies