I got this Toshiba Satellite 32PFL3312/10 - But now there is some problems
The battery indicator says that the the charger is plugged in, and IS charging. but it doesnt charge the battery.. no charge is taking place :-/ Its says there is "0" battery left. I have triede everything.. i toke the battery out, made sure there wasnt any dust etc.. i have tried holdning the power key down in 30 sec and a lot more. everytime i unplug the charger the system instantly swiched off.. I have tried to change the power plan from balanced to saver.
Then i tried to delete the Microsoft ACPI Compliant control method battery from the decive manager, and made it search for it again. This step made the battery start to charge for about 10-15 sec, and then it stopped again.
Now im kind of frustrated... So i thought that maybe it was an windows update problem, so i tried to update - but i got several updates "hanging" but now it wont update.. ! Comes with update errors. tried microsoft fix it, it didnt help.
Then i thought, okay... then i will try to restore to the factory condition, But nothing happens, i have tried all the guides from the Toshiba forums, pressing "0" - I did nothing... Then i tried pressing "F8" it didnt nothing... Then i tried the "F12" still nothing.
Im going nuts now... Hope someone in here can help me....
I have purchased HP 15-AF114AU Notebook about 2 months ago. For the past one week, the battery doesn't charge beyond 90%. Once the bettery reaches 90%, the indicator shows "plugged in, not charging".Initially, it used to charge upto 95%, then it dropped to 94% and now 90% in a span of just one week. I have tried recalibrating the battery by draining it completely and charging it again, run tests using HP Support Assistant and the component test from BIOS, all show the battery to be OK. But still the battery doesn't charge beyond 90%, no matter what I do. Please help.More replies
I really hope you can answer this simply request.
Nowadays is pretty common to have a new Ultrabook, laptop or notebook for general purposes. A very important feature is to have a healthy battery. We all know that Lithium-batts do a terrific job and are more resistant than never, but after many years of experience, I've learnt that having a software like "Eco charge, Battery care, Smart charge...etc " is a clever and vital feature already present in major brands BUT HP, believe or not. I've just received a new Ultrabook Spectra x360 with windows 8.1, and so far I cannot find any special battery function for this request, even worst nobody can answer in their forum either; I really can't understand this flaw in HP. So, I'd like to know is there any reliable battery software that can allow me to keep the battery charge to 80% and no more, even connected to AC power.
I've seen several that keep info about battery and how to optimize but none with the simple function that I need.
Any help will be highly appreciated.
I honestly don't think it is possible to change what is built into the hardware and ACPI that ships with the computer. Would take a program that can access and change the settings in ACPI and this most likely would have to come from the manufacturer.11 more replies
Hello to all, I'm new to this forum.
Start of with a topic what was published many times before, only not the same as in my situation. The crazy thing is, at every startup from Windows the battery icon runs the charge bar 5 times, and than it stops. At pointer it says: 0% available ( on main supply, battery is being charged) However, this does never change. Nomatter how long it charges.
BatteryBar does the same thing:
Procent 0,0 %
Capacity 0mWh of 43.568 mWh
Battery unknown (charging)
Charge 0 mW
Full time 1:17
Main supply connected
battery waist 18,2% of 53.280 mWh
Does anybody have the patience to shine a light on this drained topic. I feel, mines is different.
Would be highly apreciated.
Thanks in advance
Hello 4thgo. Welcome to the Forum.
The battery charges, but Windows & BB says it doesn't.
The battery does not charge, but Windows & BB says it does.
Is this the original battery and original power supply (charger)?
My company bought these notebooks for some of our products and we install Ubuntu 12.04LTS on them. When we shut them down and try to charge them it doesn't work. The light beside charging port is on (like it is charging), but cannot turn on computer after hours of "charging" because the batteries are drained. It looks like it charges fine when the computers are turned on and charging, but not when we try to charge them without turning them on. We are wondering if this is some known issue and what would be correct procedure for charging these netbooks?
Hey, Bit of a late answer, but I'll submit it in case anyone else has a similar issue. There is an issue with one of the BIOS version on the 210 G1, BIOS version F.03. If this is not updated to the most current version you'll find your batteries will drain quite quickly and will not charge properly. Also as your running Ubuntu, you may need to use the UEFI tool from HP to update the BIOS, here it's called the HP PC Hardware Diagnostics 3 in 1 USB Key: http://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html?jumpid=va_r602_us/en/any/pps/pl_... Best of luck.1 more replies
I've got a problem with my battery. I bought a toshiba notebook named satellite pro U400-12A or something similar.
But up to now I didn't manage to charge the original battery.
The orange light is always burning for approximately 10 minutes when I connect to the grid and then starts to blink.
The notebook doesn't even run solely by battery, even if it was "charging" the whole night...
Does anyone have a clou what's up with my notebook??
I would be very grateful for any helpful advice...
You have to update the BIOS in order to solve this issue.
I?ve got U400 and have solved similar issue updating the BIOS!
I have a problem with my satelltie laptop. Since last week the battery won't charge, it show 0% in the taskbar. The battery wasnt used much since I almost always use it with ac-power.
Is there any trick to save the battery? Or one to help the hardware charge the battery again?
Thanks in advance
Recently, I have been having issues with the battery, which means I have to plug in my AC adaptor in all the time. The battery icon on the taskbar shows that the battery is 68% and has been for the past few days. Hovering over icon says "plugged in, not charging", and the battery light on the laptop does not light up. If I unplug the AC adaptor, the laptop shuts down completely.
I have also tried the cold reset as per below instructions (from the "Solve a problem" section in support)
1. Switch off your laptop and unplug the AC adapter
2. Remove the battery from PC (for models with fixed battery please follow this instruction)
3. Then press on the power button for 30 sec.
4. Next, plug in the AC adapter, without the battery, switch on your computer and start Windows normally
5. Wait for 5 min. and then put the battery back on while your laptop is switched on
In step 4, when I switched on the laptop, the laptop starts and the battery light is on. But then after a few seconds, the battery light turns off and the laptop switches off.
Has anyone had this issue?
I've just bought a Toshiba Satellite T230-12Q and have noticed that when the machine is on and running on the battery, and if I plug the AC adaptor cord in, the AC indicator light on the laptop comes on but the charging light doesn't.
If I hibernate or shutdown, the charging indicator will light up and charge the battery. Turning the machine back on will continue to charge the battery but if I pull out the AC cord and plug back in, it will stop charging again until I shutdown/hibernate.
I believe my unit may be faulty, can someone confirm? The bios was originally 1.00 then updated to 1.30 but the symptoms remain.
I think, everything is fine with your lap. click on power icon on the taskbar to see if it is charged:
also, read this article *How to charge your new laptop battery*
since yesterday SA. 02.13.2016 shows my battery (Computer 2 the year 9 days old) the message "battery will not be charged"
when the AC adapter is connected to power. The computer turns off after 3 minutes.
If the computer is off and the AC adapter is connected to power,
changes the display "DC IN / Battery"
color yellow / orange (about 30 seconds) to white (2 minutes 30 seconds) and later
color yellow / orange (about 30 seconds) to white (about 5 minutes 30 seconds), over and over again.
Please, what could be the problem?
Many thanks for the help.
your battery is dead and gone. i don't think you can get the battery out of your laptop without taking the back panel off either, i'd suggest running it without the battery in otherwise
find yourself a new battery online
I have a Satellite X200 for 2,5 years now and today my i just noticed my battery won't charge also the battery led is not on. I turned off the computer and opened it again and i noticed the battery led goes on for like 3 seconds then goes back off again.
Is this a vista problem, a battery problem or a motherboard problem?
Because with the AC on the laptop works just fine. Any ideas how to make sure if it a battery problem ?
What happens if you connect the AC/DC adapter while notebook is turned off? Will the battery be charged or not?
If not it seems to be a battery malfunction. It?s already 2.5 years old as you wrote and battery can only be charged up to 500 times. After this it needs replacing.
New battery shouldn?t be so expensive. Just ask an authorized service provider in your country and the guys will help you to get a new one.
I have the Satellite X200-25l running Vista Home Premium 32 - I have taken too long to ask about this but the battery simply will not charge. I have tried removing and plugging in the AC power multiple times as a "fix" that someone suggested, but this has had no effect.
I don't want to buy a new battery without first establishing that it's not an issue between the main system and the battery logic.
This has never been right from new but I didn't realise it would fail completely. Thanks Bobby in Aberdeen, UK
Have you already tried to charge the battery when the notebook is turned off? So you can make sure it?s not related to software or drivers.
The battery can be recharged up to 500 times and after this it needs replacing. So theoretically it could be a battery malfunction and you need a new one.
Therefore you can contact an authorized service provider in your country. The guys can order all original Toshiba spare parts they work properly with your notebook.
Hi, I've got some trouble with my notebook.
It doesn't charge correctly the battery (still 0%) and although it is power connect, it goes in stand-by mode after a min.
Sorry for bad english and thank you a lot.
Remove power cord. Remove battery. Press power button. Reconnect everyting and it should work or the battery is dead. Try a battery monitor utility (google) and verify if it can communicate with the battery. Check the battery pins if they are all ok or bent.1 more replies
Recharge first battery stops at 92% maximum, the second battery do not recharge .
How to do for recharge 100% both batterys?
Please read this thread https://forum.toshiba.eu/showthread....attery-problem1 more replies
A very odd thing. I recently received a p55t-a5118 that's less than a year old. I installed a fresh copy of Windows 10 along with TOSHIBA drivers and support software. I updated BIOS. Everything should be fine. However, when I disconnect my laptop from charging (battery reads: fully charged) within 10-15 seconds the battery goes to 0% and the laptop shuts down. I can then turn on the laptop and use it normally, despite the fact that the battery is reading 0%. But the whole shutting down business is annoying.
Anyone? Any ideas?
Satellite Pro L50, I had a warning box appear from the Toshiba PC Health Monitor which said
"Your battery charge capacity is relatively poor.
After a period of time, the battery will lose its ability to perform at max capacity & may need to be replaced. This is normal for all batteries. For more info about the 'poor' charge status click the help button."
Clicking the help button indicated the battery condition at about a third charge capability.
Is this an indication that I need a new battery?
The laptop is only 4 months old & I have some concerns. Comments appreciated
If notebook is 4 month old I recommend you to contact your local dealer or nearest Toshiba sevice provider directly and explain the situation.
You must clarify this with them and maybe you will get new battery for free.
Addresses and phone numbers you can find on http://www.toshiba.eu/innovation/generic/ASP_SUPPORT/
Don't wait. Call Toshiba service as soon as possible.
I´ve had a Toshiba Satellite L300D since March this year. The battery is not charging since yesterday, I never had any problems so far. Suddenly it got stuck in 31% and I decided to discharge it fully to let the laptop switch itself off and then fully charge it again but it didn´t work. I´ve been trying to charge it since yesterday afternoon but nothing happens. When I plug the AC with the battery in, the light on the computer is on and orange (charging) and it remains orange, and the computer says it´s charging on the task bar battery icon. Now it is in 0% and not charging at all.
Does anyone know what the problem might be? Can it be something I did wrong?
Thanks a lot in advance!
Laptop batteries are consumables. This means that they do go bad, some faster than others. Since they are rather expensive, take it to a repair shop (or Best Buy) and make sure it is the battery and not a motherboard problem
I have the laptop satellite radius 15 p50w
I use my notebook always at home and that's why I need low to use battery, but my battery of the laptop is undetachably.
I ask if I can no longer charge the battery, though battery charger is connected. e.g. whether a program for there?
My keyboard battery will not charge, I have left it charging for over 24 hours after battery 1 reached 100%.
I've checked the bios version which is 1.70. I've read other posts about this exact issue but unfortunately nothing is working for me.
It shows the charging symbol on battery 2 however it has not gone above 0%. If I turn it on the battery immediately drains from battery 1.
Please advise me on this issue as I will otherwise have to return my satellite click mini. Thanks in advance
Did you completely power off the unit?
Do that… press and hold power button until the unit would shut off.
Additionally you can shut off the unit pressing and holding SHIFT button and then choose SHUT OFF
Then check the connection between the keyboard docker and tablet… if necessary disconnect and connect it again.
After that power up the unit again and check the battery charging status connection the AC adaptor to the device.
Hello, I need some help with my problem.
Here's what happened, my laptop just turned off by itself while I was surfing the net. Now my battery would not charge even if the ac/dc adapter is plug in (the ac/dc indicator light on my laptop is on when it's plug in). I've tried to turn on my laptop without the battery and just ac/dc plug on but it wouldn't turn on.
Additional info (idk if these are relevant or not):
I've recently updated the bios, sound and video drivers like 12 hours before this happened
My laptop randomly reboots when I play games like grand theft auto 4 and I'm sure it's not an overheating problem.
And now your notebook doesn’t start anymore or what happens now?
Maybe it works and if not you must contact nearest authorized service provider in your country.
I ordered a new, higher capacity battery for my Toshiba laptop (Satellite A85-S107). The original battery was a 14.4V, 2000mAh model and the new battery is a 10.8V, 10400mAh model. The new battery installed fine and the computer worked fine with it but the charge status did not seem to display correctly, showing at first a 22% remaining charge, then upon a restart, showing 74% charge. Connecting the AC adapter did not show the orange charging indicator and the charge status did not change.
Following some advice on another forum, I restarted the computer in safe mode, let it operate without AC power until the battery discharged (3.5hours) and the computer shut down. I then connected the AC adapter, restarted the computer and this time the charge indicator flashed about once every couple of seconds, the charge status showed 2%. I turned off the computer and let it charge overnight, started the computer in the morning, the charge status was still 2% and the adapter was cool. Upon unplugging the adapter, the computer immediately shut down. How can I get the computer to recognize the new battery so it charges correctly?
I'm working on a Toshiba P50t-A Windows 8.1 laptop for a friend. My friend wants to upgrade to Windows 10. The battery won't hold a charge, even the 20% needed to update the BIOS. I want to flash the BIOS before upgrading to Windows 10. What happens if I remove the internal battery? (This is such a bad design by Toshiba) Thanks for any advice. JimMore replies
I have a Satellite Click 2 Pro 30WB; at the beginning I had no problem with this product, but since a couple of months the docking station battery doesn't charge. I'm able to charge only the battery of the tablet.
Can someone help me?
Hmm… if this issue didn’t appear from first day of purchase, then the battery docking issue might be related to battery fault.
In such case you will need to contact the service to fix it.
But just one question: is your BIOS up to date?
Check the update within the service station and in case of available new BIOS version; try to update the BIOS to the latest state.
When powered on charging light flashes yellow.
Battery does not charge and if battery removed the laptop shuts down.
At time this problem does not happen.
Moreover, when power cord is removed, battery charges for few moments and then yellow flashing light comes on and charging stops. When shutdown, the battery charges normal and 100% charged battery gives almost 4 hours time.
Can any one please guide about the problem. Is the problem in power adapter? or the battery? or the motherboard/hardware?
How to verify problem?
It seems that you already posted an thread about similar issue with your notebook some years ago.
In first case it seems that your battery was the troublemaker.
You are talking about charging indicator. I?m not quite sure what LED should it be.
There are 5 LEDs - from left: DC IN / Power / Battery / HDD, ODD / Bridge Media Slot
The first DC IN indicator glows green when power is being correctly supplied form the AC adaptor. However, if the output voltage from AC adaptor is abnormal or if the computers power supply malfunctions, this LED will go out.
The second from left Power indicator glows green when the notebook is turned on. If you turn the notebook into the sleep mode, this indicator flashes amber.
The third battery indicator show the conditions of the batter charge. Green indicates the battery is fully charged, amber indicates the battery is charging and flashing amber indicates a low battery condition.
Are you able to power up the unit without the battery but using just a connected AC adaptor?
Usually this should be possible even if the battery isn?t inserted.
After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
Shockingly none worked that I found.
Only one thing worked for me to my surprise.
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
Worked with an off brand battery also.
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
Thank GOD for bringing the idea to remembrance!
Do you have any information on how this fixes the battery problem? would be interested to know.
What can I do if my battery won't hold a charge or simply won't charge?
Best thing to do is to first understand some of our battery technology - check out this document: HP Notebook PCs - Understanding Lithium-Ion and Smart Battery Technologyhttp://support.hp.com/us-en/document/c00596784 Then to test your battery follow the instructions in this document: HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)http://support.hp.com/us-en/document/c047007712 more replies
My brand new Toshiba Satellite C50D-A laptop keeps coming up with " RTC BATTERY IS LOW"
I could locate the CMOS 3V battery. I did replace the battery after several attempts to fully charge the CMOS and Battery Pack did not work. Every time I do a total shutdown and then do a cold boot. This message keeps coming up on the BIOS level.
How do I fix this? Any help/hint would be appreciated.
Hello fellow techies,
I have a situation with my Compaq Evo N600c battery or something in that directions, so I need possible solutions. My laptop needs to be plugged in at all times, which makes it frustrating because its a portable laptop. If it becomes unplugged the laptop will turn off within 10 seconds flat. I fear that this will, if it hasnt already done so, mess up my electric circuits among other components. Can any of you suggest or recommend options I can use to diagnose the situation. I would like to find out what the problem is, whether I should buy a new battery or some component or prong that I need to replace? Thanks for the feed back!
Yup, sounds like a battery problem.
First, make sure the battery has a charge. Most laptop batteries have a button on them somewhere you can push that will give you the power level. Alternativly, there should be a utility in windows or the BIOS that will allow you to check the power level.
If the battery has no charge and isn't charging, then replace it with a known good one and see if it will charge up when the laptop is plugged in.
If the good battery won't charge up, then there is a problem with your motherboard.
If the battery has charge but won't power the system, then there is a problem with your motherboard too.
If this is the case, then the best you can do is contact the laptop manufacturer and get them to replace the motherboard.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.
This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest 2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more
Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
--> Critical battery level ( you can change it to 10%)
&nb... Read more
Ok this might be easy..it might not (COMPAQ M2105)
I ended up replacing my motherboard for a model with more features (SD readers blah blah).
I took it all apart and put it all back with the new board in...now when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker
while in windows...it just will either not charge the battery..or flicker from AC to battery
i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...
lastly, my old motherboard (which had a HD connector problem)...still WILL charge the battery...so i'm sure its not the battery...i don't think...
i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....
what to do................
Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.
It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
My hp laptop had its battery flat for 12 hours. After that the laptop can nolonger boot up or charge. Please help
What is the model of your laptop?
When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Is the battery OEM or an aftermarket battery? How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix. I do not know if it carried over to Windows 10. I will have to look up the article to find any relevance.
HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?More replies
I have replaced the battery of my laptop after using it on AC supply for about year after my old battery died.
I get this error message.
"The AC power adapter type cannot be determined
Battery may not charge.
This problem might be solved by:
Connect a Dell 65W AC adapter or higher."
But I am using a 65W Dell Adapter that I got with my laptop.
BTW, I tried the steps for disc AC >> Start>>Uninstall MS ACPI >> Insert battery>> Restart. This process did not yield any favorable results.
If you take the battery out and just use the adapter, will the laptop boot up without errors?1 more replies
User comes in my office and lost the battery clip. The clip you use to release the battery. When i use a pen to open the clip i can eject the battery and reseat it, but the laptop will not boot from the battery and will not charge the battery. Is there a way to make the laptop know the battery is present without the lock clip? and how does this clip work? I think this notebook can work fine the next couple of years. Or is anybody has a battery clip for the hp probook 6550b, i will be pleased if you can send it to me, i will pay for the stamps ofcourse.More replies
Hi, ..... I am new here, please bear with me. My battery stopped charging, so tried new lead, didnt work, tried new battery, didnt work... did the take the battery out disconnect AC, hold button down for 30secs trick.... didnt work.... LED lights were both white to begin with but after re- booting I now have a solid orange battery light. Laptop doesnt start if I take the battery out and just use AC, but I read somewhere that some Lenovos do that..... so .... any ideas as to what might be going on? I have read a lot of posts about possible solutions but no luck, so here I am, thanks in advance ElaineMore replies
Warning:the battery not recommended for this system,the system will not be unable to charge this battery
I bought a new battery and nothing solved
And try another charger and not solved the problem
i must work when he plugged in charger only and the battery fully charged and the light sign turn 2 times on yellow light and 1 time on LED light
any suggestion for help ?
I attempted to contact HP is regard to the issue that I am experiencing, but cannot as my warranty expired on 6/22/16. I'm hoping someone e here can provide insight. When I turned my Stream on this afternoon, it wouldn't boot. Odd, since it was fully charged last night, so I went ahead and plugged it in. Upon doing so, I encountered a black screen stating my internal battery was nearly at capacity. What precisely does that mean? I am able to use the notebook as long as I keep it plugged in. Also, while plugged in I receive a message stating that it's connected to a power source and the battery is not charging. The moment I unplug it, it shuts down. I'm more than upset in regard to this new and unwanted development. The notebook is only 15 months old. Is there any way to salvage it or am I looking at buying a new one? I've always used HP desktops,laptops, and notebooks; now I will never purchase one again. Has anyone else experienced this issue?
When you hover the mouse cursor to the battery icon? What does it say? Plug in not charging? If yes then follow the steps herehttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!
"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
Hello, I am in need of a bit of help. I have a old Gateway 7510GX notebook that wont charge, and will only run if plugged in to the wall. I am 99% sure that the charging circuit has gone bad, because the charge indicator icon stays at 66 percent for ever.
Do you think I should open up the laptop and check the board for burnt components, or what?
Also, External battery chargers for laptops go for big $$$. So would it be possible to remove the cells and hook them to a external charger. (I have a slow charger made for RC Li-Ion batteries that I think would be perfect).
My HP pavilion does not take charging after 80% and sometimes the charging light starts blinking. It shows plugged in , not charging.
Have you tried a battery diagnostic either in the UEFI diagnostics (F2 as you power on) or in the HP Support Assistant running from Windows? Stopping at 81% seems like it may be a dead power cell in the battery. Can we have the full model number of the laptop and an idea how old the battery is? Original?1 more replies
I have a Dell Inspiron B 130 Laptop that I broke the screen on. I used it with a monitor for several months and did not unplug it or remove the battery. I replaced the screen to use as a laptop again and saw the battery would not charge. This was confirmed by the blinking orange light which according to Dell means a bad battery. I replaced the battery and the light showed it charging but the battery meter showed no progress.When I would unplug the adapter the computer would shut off. I bought a new charger hoping that was the problem but It also will not charge the battery. In short I have a new battery and charger and an indicator light that shows charging but it does not actually charge. Any ideas?
I have an hp laptop with windows 7 and the battery won't recharge when I plug in the power cord. This happened just the other day and was rather sudden. I don't know why it won't recharge. Need help.
Hi oldbanjodb, and welcome to TSG.
Are there any lights or Windows task bar indications that the charger is connected and supplying power to the laptop.
If not, does the power adapter / charger have any lights on it that are supposed be on when it is plugged into AC power?
We're having problem of our 2 stock unit model: INSP 3531, they have the same issues on battery charging. Can anyone Dell staff help us what to do. How to process warranty or requesting for full replacement. Someone advice us that Dell products process via online and this is the first time we encounter this. Thank You.
MODEL: INSP 3531
Thank you for writing to Dell Community Forum.
Please private message us the service tag of the system along with your email id along with brief description of the issue.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell
I have an eee pc netbook (Windows XP Home) and can't get the battery to charge. At this point I can't even turn the machine on. The A/C adapter plugs in fine and the blue light on the adapter stays on. Every so often when I plug the adapter in a message box will pop-up saying I'm running on battery mode and sometimes if I giggle the cord, the message box will say a/c mode. My first thought is that there is possibly a short in the cord (?). This is my first laptop, so I don't have a lot of experience with batteries. Could it be possible I need a new battery? I've had this for a couple of years now. Normally when I use it, I run it plugged in so as not to run the battery down.
Any help would be greatly appreciated!
Two things come to mind.
It may be the DC socket connector that you plug the charger into. (especially because you say it changes when you wiggle it)
Also, have you tried running the computer without the battery plugged in, with just the charging adapter, to see if that works? That would resolve a faulty battery question.
I have an acer laptop and it has been working great for the past year but now my battery won't charge to 100%. This only happened recently and my laptop is plugged in for awhile but it'll only read to 80%, 2 weeks later; 53% and now its only 28%. The thing is.. my laptop IS charged. when i unplug it, I get my usually lifespan of the battery before i have to plug it in again to recharge and it only charges to x% again. I've tried "draining" my battery and letting it charge again but it won't charge to 100%. Is there anything I can do to make my laptop read my battery correctly again. Thanks so much!
*I should add its an Acer Aspire with a 6-cell Li-ion battery and this is the only problem I've had thus far with my laptop
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My Dell vostro 1510's battery is not charging beyond 92%.What may be the problem
Hi JITH IN,
When was the last time the battery charged for 100%? Are you using an original Dell adapter for this model? Is the adapter frayed? When the adapter is plugged in to the system, does the adapter stay firm or does it fall off easily? Does the system overheat? Does the battery get very hot? If so, remove the battery and let it cool down to room temperature for about 2 hours and then try connecting and charging the battery.
Update the BIOS - http://dell.to/1G6xT8d
Restart and press f2 key to enter BIOS - check the adapter status in BIOS and the battery health(if available).
Remove the battery and check the battery health meter by pressing the battery gauge.
If the battery is old and is not durable, then you could get the battery replaced.
Assuming there is no warranty, then you could contact our team to get a quote for a battery (if in stock) - http://dell.to/1vnT6CQ
You could also get the battery from a 3rd party Dell parts seller - http://bit.ly/1tq2f31
My personal suggestion, is that, if you are using the system in one place, then you could continue using the system with the adapter plugged in - as a desktop machine and that you could invest your money on a new machine.
Let us know if you have any other queries.
My computer says to get a new battery. But it won't take a charge. The drivers are supposedly up to date. What do I need to do? The new battery only has 1% power. The old battery will still charge.
It sounds like the new battery may be defective possibly. Which system do you have that is experiencing this issue?
My old IBM ThinkPad (2635HGU) will run on external AC adapter power, but will not charge. Can I assume this is a failed battery (02K6509)? If so, the battery replacement cost for a laptop this old may be prohibitive ($150 to $200). I can probably buy an equivalent used laptop for that price. Are there any inexpensive sources for this battery?
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Out of no where my battery will not recharge!! It shows it is plugged in and should be charging yet...NADA! Anyone ideas? My machine is not even a month old!
The battery probably died on you, maybe a fuse in the battery charging circuit is blown for some reasons. If you are still within 12 months warranty, then you can get it replaced.6 more replies
No it's not old, no it wasnt used more than 6 times and i dont keep it in the laptop all the time. I always leave the batter out of the laptop when it isnt being used. When it is out of the laptop it is fully charged. But as of recently it's been telling me that it only charges to 97%, the laptop is only 2 months old.
mine does the same thing. i dont think its anything to worry about1 more replies
I have an HP Pavilion 15 that started to not charge the battery. It runs off of battery power fine, but the battery does not charge anymore. I have to run my computer off of the AC charger because I need what's left in the battery to start the computer. I had already tried going through system diagnostics. It says the AC charger is not detected. I tested it and it's putting out the proper amount of power though.More replies
Ok, i have an HP DV6-6145dx. My batteries won't charge (Aftermarket extended and original battery, nor anyone else's battery). The batteries will charge on other computers but not on mine. My computer will run on battery power and on AC power without the battery in. It really makes no sense to me why so if anyon could help it would be MUCH appreciated. Thank you in advance
How to fix “Plugged in not charging” problem in Laptops.
Step 1: Shutdown Windows.
Step2: Disconnect AC Adapter from your Laptop.
Step 3: Remove Battery from Laptop and put aside.
Step 4: Now connect AC Adapter to Laptop and turn on your Computer.
Step 5: Now uninstall all Microsoft ACPI compliant and AC Adapter driver from Device Manager.
Step 6: Shut down your Computer and disconnect AC Adapter from Laptop.
Step 7: Insert the Battery in Laptop and connect the AC Adapter to Laptop.
Step 8: Now turn on the Laptop. All the Battery drivers will automatically install.
Step 9: Allow the Laptop to completely discharge your Battery at least 4 times. Let Battery cool down to normal temperature in between charges.
Step 10: Now use your Laptop normally.
Hope this helps,
Hey all, I've been having some issues with my battery for my lap top. It will not charge at all and I feel the startup is very slow because of it. If I keep the lap top plugged in, it will run somewhat normally, but the second the plug comes out, everything shuts down. I've ran 2 seperate diagnostic checks, one through the HP Solution Center, and the other through the F2 start up menu. Both of them are saying that a battery is not detected. I can assure you, there is one in there. Are there any other tests I can run to figure out the nature of my battery issues, or do I just need to suck it up and purchase a new battery? Could it also have something to do with the charging cable? The only thing wrong with the cable is the small, copper pin in the center has broken off. But, when I plug the cable in, the lap top recognizes it. Is that small pin even important? Any answers to any of my questions would be greatly appreciated.More replies
Laptop won't charge battery. I am using a universal battery charger on a Dell Inspirion Laptop. My laptop works fine when plugged in, but the battery won't charge. Did I waste my money on the universal?
I have heard a couple of other people have this problem with dell laptops. I think they might restrict the use of 3rd party power adapters on some models. They did this after they has a problem with bateries exploding :s so yeah ushaly you have to use a dell charger on there computers
I recently purchased two battery's for different dell laptops. One laptop has a flashing red battery sensor light on the laptop. It keeps appearing but with the old battery it did not appear. I don't know what this means.
this laptop is a Dell XPS M148
The other laptop was working fine and then one day it did not detect the ac adapter so it would not charge. Then we believed that the battery had died because every time I unplugged the charger the laptop would instantly turn off. So I bought a new battery hoping that was the problem but it wasn't. The laptop still wont charge and every day the battery percent keeps decreasing. My dad thinks that the charge card is the problem, and it is the reason why the laptop won't charge. I'm not sure what is though and what I should do.
This laptop is a Dell inspiron 9300
I bought both batteries from amadvance.com
I bought a different battery from them for a different laptop a year ago and that laptop works fine.
Have you tried using a different ac cable?
My battery is found replaced at your checking software hp support. So, could you please suggest me from where I can buy new hp notebook 15-r007Tx model number laptop??
Dear Customer, If you are looking to buy a new battery, below is the details:Battery - 4-cell, 41-Whr, 2.8-Ah Li-ion batterySpare part number 740715-001Battery- 3-cell, 31-Whr, 2.8-Ah Li-ion batterySpare part number 746641-001 You may buy here https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=2F9614B1043A4D709986CED2E4BC730D&SearchIn=P... or http://www.ebay.com/itm/746641-001-New-HP-15-D0-14-8V-2200mAh-Laptop-Battery-OA03-746641-001-4-cell-... https://www.amazon.com/HP-740715-001-Laptop-Battery-Premium/dp/B00X187T0M Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee1 more replies
Hi there, I have had my computer for about 5 years, and so when the battery finally stopped working, I figured it was time for a new one. I bought a new battery, and it works, however it won't charge. The port to charge my comptuer recently broke and I got that fixed, but now the new batterty won't charge. Are those two things related, or is there something I can do?
I would say it is possible that the power port is broken again, or not fixed properly the first time, if the battery puts out its charge it should be able to take a charge, meaning the circut boards onboard the battery should be good.
I just used my laptop last night, and logged off/shut down as normal. I went to turn it on today and it wont start. It keeps flicking the light on the power button and the light by the actuall plug starts white when I plug it in and then turns red. Its been "charging" for 3 hours and still nothing. The charger pack is warm so it is getting power. So not really sure what to do.... please help!More replies
My computer says to get a new battery. But it won't take a charge. The drivers are supposedly up to date. What do I need to do? The new battery only has 1% power. The old battery will still charge.
It sounds like the new battery may be defective possibly. Which system do you have that is experiencing this issue?
Hi, My laptop battery isn't charging.When I tried to plugin battery as well as adapter laptop isn't turn On.But when I remove the battery and apply AC Adapter laptop works fine.Or if I turn on a laptop on battery it works fine. I tried to do a battery test with HP Support Assistant and it shows UNKNOWN Battery! As shown in the image.Now what should i Do? Laptop Specs: Hp Pavilion dv6 7042clWindows 10 64-BitAlmost 3.5 years old.More replies
I've bought Dell Xps 15,9550 and it's amazing, but the problem is I can't plug off the battery, and I use my laptop all the time "literally" and I was a little bit disappointed because I want to keep my battery in a good condition,untli I knew about Dell Command Configure Wizard, which gives you an option to change the way your battery is charging, and there are 5 ways: Standard Charge, Express Charge, AC Use, Auto Charge, Custom Charge, but I really don't know what's the best for my condition.
Like I said I use my laptop all the time and I'm afraid that if I kept the laptop charging while using it all the time, the battery may get in a bad condition.
And sorry for my English it's not my mother tongue.
Thank you very much.
this probably isnt the appropriate forum for this, if not ,, sorry !!
i am going to make one of those carry around usb chargers from a 9v battery and a Lm7805 5v regulator and a few other bits.
Now. heres the question
If i wanted to have another usb cable connected up to CHARGE the BATTERY, what would i need?!?
any help and/or drawings would be highly appreciated
My notebook is not charging. I don't know if it's the charger that's not working or could it be the charging port on the notebook itself. I have been charging it for the past few days and it's doing pretty well until I plugged it on a socket and didn't charge anymore. Tried checking the charger, it smelled a little burnt on the blue end with the pin and also on the charging port. When I plugged it, there was no popping sound whatsoever that could lead to me assuming it had a short circuit. Checked the socket, it was compatible with the charger. What am I to do?More replies
Hey everyone , i just got this hp notebook 250 g4 and it s all brand new works with windows 8.1 32bits. ( 2days ago)So i was charging my laptop and everything was ok suddenly when i noticed that the charging led is not working nor the laptop itself ( the battery was charged b4 ) i tried everything i found on the hp support website but nothing works the laptop doesnt turn on or charge , im so anxious right nowPlease help meMore replies
My wife has a two-year-old Samsung notebook. Recently when she unplugged it the machine cut off, even though the battery said 79% charged (it wouldn't charge any further). I figured that the battery was bad so I bought another one from Amazon.
This one charges to 100% percent and does exactly the same thing. I'm perplexed but think there's something going on with the motherboard that won't let it use battery juice, even if Windows 8.1 says it's 100% charged.
I've tried the hold the power button down for 1 min with the battery out trick to no avail.
Any ideas? I'm stumped and think I might need to get her another notebook.
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We have a UK TOSHIBA Satellite C50-A-1DV that does not charge most of the time, The battery has already overheated, Why is this happening? When we plug it in, it won't charge until (sometimes this works) you but it in a wacky angle. This computer shipped with Windows 8.0,upgraded it to 8.1, and now windows 10. Is windows 10 causing the problem? (it started to not charge at a regular angle on 5/30/16 and upgraded it to windows 10 like a month before.)
Satellite T130-16w , more often than not it wont charge.
Is there away of fixing this.
Some one has looked at it and said its the battery if it was it wouldn't charge at all.
Could there be a fault on the connection?
It?s difficult to say if it?s just an battery issue or maybe some more serious hardware problems.
But I think the battery should be checked at first step.
You should also remove the battery and should run the notebook connected only to AC adaptor.
The unit should work properly without inserted battery.
The point is that there are no many other option which needs a check? if its no the battery or AC adaptor problem, then probably the motherboard is affected?
I am new at this stuff and I seek help from all those who can give it. Ok so my first charger stopped working and I bought a new charger. The charger worked great for a few months after purchase. Until one day the charger stopped charging on and off. I unplugged it a few times and then it stopped working. I let the battery die after. I am guessing that it stopped working because i may have screwed up the charger socket by tripping on the cord thus pulling on it im not really sure anymore. The laptop is in a bad condition, it's four years old i think but it can still run. The battery is the same not change. HELP ME for I am an *****
You probably broke the internal AC adapter socket. It can be repaired, but you will have to take it in for service
I recently purchase a Chrombook a few days ago and I couldn't find the battery icon on my hp i read that it just needs to be fully charged to see the battery icon but its been charging for 2 days and it still doesn't pop up. Also it doesn't turn on when its not connected to the battery cable, which kinda sucks have to connect the cable to be able to use the chromebook.More replies
Hi, another item that maybe related to my first posted question about freezing of my computer... The Battery never charge more then 8,10%... was 4-5hrs run when new. Always running my laptop plugged on AC adapter. Trully a desktop.Battery have about 2 years, big one.... keep my laptop tilted..How it can be tested? Thks!More replies
hope you can help ..i have an acer laptop and it wont charge the battery anymore i have bought two new battery now as replacments and laptop works with a new battery but it wont charge wonder if it is the connection port for the charger as it doesnt light up anymore thanks
Not sure if this is a Vista thing or a Dell thing but the computer (Insperon 1545) will not charge the battery when plugged into the pwr adapter. When booting there is a message that says the wrong adapter is attached and to use the correct one. Also in the tray when I mouse over the battery icon it says "Plugged in, not charging". I have tried a second pwr cord without success. I have read forums suggesting that Dell uses a 3 wire cord and that the middle pin is there to tell the computer what adapter is attached. The computer runs fine when plugged in to the adapter it just will not share with the battery. I am trying to make the computer ignore the "incompatibility" and allow the battery to charge. Any suggestions?
Hello This should be able to help you =] http://en.community.dell.com/support-forum...5/19532416.aspx2 more replies
I have a Dell Inspiron E1505 Laptop. Just yesterday, I was using it on battery, which was at full charge when I took it off AC Power.
About a month ago, I had the battery replaced, because my old one provided me with a charge lasting only 30 minutes, and for a college student, it is not easy to drag around the power adapter everywhere I go.
It has been running fine until today. From what I can tell, the light that goes on when the battery is charging does not come on when the computer is on, but when it's off it comes on.
Everything I've checked says my laptop battery is "performing normally" and what not.
I highly doubt It's the outlet that I am using, as I've been using it for 3 days with no problem.
The last thing I have to check is my power pack, but I don't just have another one lying around.
Any help is appreciated.
About a month ago, I had the battery replacedClick to expand...
If the battery is under warranty, have it replaced
Did it come from Dell? or elsewhere
Hi I have a dv4220tx pravilion. Which the old battery was showing 0% and the charger was flashing on and off. So tring the charge the battery.So have replaced the battery which a generice one for the origainal part number and it will not charge at all.Any ideas?More replies
Recently my laptop giving me issue related battery.Now when i plug-in AC means charger laptop works fine.But if i insert battery and than apply charger laptop woun't turn On.if i remove charger and turn on laptop on battery it works fine. Now whats the issue either it's hardware or software issue.Kindly help me! Laptop Specs:Mode;: HP Pavilion dv6 7043clWindows:10 64-bitIts almost 3.5 years old.More replies
Dear Sir,I had purchased A laptop HP PAVALION M6 1002TX before 2.5 years,now before 6 month earlier my hinges have failed and my charger do not charge battery.I had replaced my hinges hence physical body is okbut the main problem is now that my charger do not charge my laptop,I checked my laptop after changing ac charger and battery but still problem presist, I showed my laptop to a good electronics shop, they told me that this problem cannot be resolved,I checked on internet that many more users of same laptop is facing both the same problems,what should I do,I love my lapyMore replies
This is on a Dell Latitude C600.
The problem is that the battery suddenly just stopped working. It will no longer charge at all no matter how long I leave the computer on with the battery inside.
I know that when a battery is dying it will show it by not holding the charge for a long period of time. The problem here is that one day the laptop was working fine on the battery and then the next day it was completely dead. Which is odd because the battery is about 7 months old.
I don't wanna spend money to fix the laptop because its just not worth it, this thing is old.
Replacing a battery seems like a better idea because its only 30 or 40 bucks on ebay.
This is a dell battery that I bought from ebay about 7 months ago. The first battery slowly died but it still holds a 10 minute charge. I assumed all batteries crap out in this manner.
Also what is battery reconditioning and can that be done on the laptop itself or is that done with special hardware for charging and discharging batteries.
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I recently upgraded from windows8.1 to 10, since then my battery will not charge. I didn't have any problems before the upgrade. The only way i can get it to charge is to turn off, remove the battery and reinstall the battery before turning back on and plugging in. Still never gets 100% charge. So my only option for now is to use plugged in constantly. The laptop is less than a year old.
Hi there @tlw72?, Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the HP Support Forums. I understand that your battery will not charge after upgrading to Windows 10 and you have to have your Notebook PC plugged in all the time. I did some research and found some documents for you based on you not being able to use the battery in your Notebook PC as it will not hold a charge. Some of the document's do say that they are for Windows 8, but will work just the same for Windows 10. Battery Does Not Power Notebook or Hold a Charge - If your notebook computer battery does not power the notebook or will not hold a charge, troubleshoot the battery to see if it needs to be replaced. Testing and Calibrating the Battery - To know the condition of your battery, use the steps in this article to test your battery and calibrate it if necessary. Managing Power Options - This document provides information about working with Windows power plans. In addition, this document provides methods for shutting down your computer, using various power modes, and troubleshooting power issues. Improving Battery Performance. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating for Windows 10.&nb... Read more2 more replies
Hi, another item that maybe related to my first posted question about freezing of my computer... The Battery never charge more then 8,10%... was 4-5hrs run when new. Always running my laptop plugged on AC adapter. Trully a desktop.Battery have about 2 years, big one.... keep my laptop tilted..How it can be tested? Thks!
I moved this to the proper forum section, OK?You could run the internal test, see here. Or go here.The battery can be tested at a local store like Battery Plus.Battery part #484171-001Battery pack (Primary) - 6-cell lithium-ion (Li-Ion), 2.2Ah, 55WhI would read this page on battery wattage1 more replies
I need your help, i bought a genuine battery for my laptop Toshiba Satellite A500, but it doesn't say much information on the manual so I want to know how long I need to charge up the battery for the first time?
Do I need to put the battery on my laptop and switch on the adapter to charge it up without switch the laptop on?
When I am using the laptop, do you know what is the per cent when the battery get low that I need to charge it up?
Is it ok to charge the battery when the battery goes to near 10% or more when I'm using the laptop?
And do I have to charge the battery 4 times in one day?
I need to be careful as I don't want to damage the laptop battery that wont last to a year if i am not being careful.
Thanks in advance
All of my laptops have a icon in the navigation area that shows battery status including charging.
I would just install the new battery, connect the power supply and run the laptop using power for a day or leave plugged in and on over night.
I have an Acer Aspire 5534-1096, and the battery will not charge, no matter what I try. If I plug the charger in without the battery inserted, the laptop will run perfectly fine. But, as the battery will not charge and is now dead, if I insert the battery with the AC adapter plugged in the laptop will power on for a few seconds, then will just die. I have tried replacing the battery; the issue persists. I know that the AC adapter works because the laptop will run solely off of it, and it will charge the battery of another laptop perfectly fine. I've tried reinstalling the BIOS with the latest version and holding the power button to release excess power. Nothing seems to fix it.
Do you think this could be a motherboard problem? I have removed the keyboard and shell, and there seems to be a cable in front of the DC power jack which says "TO I/O". Could it be an issue with that cable? I'm all ears, so if any of you has a suggestion that might work, that would be greatly appreciated.
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