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Satellite Z30-A-12R BIOS password not recognised after BIOS upgrade

Q: Satellite Z30-A-12R BIOS password not recognised after BIOS upgrade

I updated the bios after I had notified from Toshiba about the Bios v3.50. The process was done by the Toshiba Utility software, and after the reboot there is "Password =" on a blank screen and it not recognise my BIOS password, writing "Not certified".

I have also tried the HDD password but no luck.

What can I do now?

A: Satellite Z30-A-12R BIOS password not recognised after BIOS upgrade


Before trying to update the BIOS, all passwords should be removed!
BIOS password can be removed by authorized service provider available in your country.

But the unknown HDD password cannot be removed anymore.
In such case the HDD isn?t accessible and cannot be used.

Sorry mate but in my opinion you have only one chance to get the BIOS password removed; you need the ASP assistance.

3 more replies
Answer Match 97.86%

How to remove BIOS password on Toshiba Satellite Pro M30

Message was edited by: Admin

A:How to remove BIOS password bios on Satellite Pro M30

I'm afraid to tell you, but for this, you have to contact local ASP.
Because it is not that easy or possible the way you would do this on deskopt PCs.

This is why you have to take your machine to ASP. The guys there can remove the password.

2 more replies
Answer Match 88.2%

I'm having a problem with a Toshiba Satellite L300D. After I reinstalled the HDD it would beep. To solve this I went into BIOS to look and see if the board had some sort of intrusion setting. When I exited the BIOS and restarted I know get the Enter Current Password (with a blue background on a black screen) with continuos beeps. The thing is it seems to auto enter in 10 characters (*) and then stop. There are no other options.

I have searched unsuccessfully for any info about this and I cant even find where the CMOS is located which I think is soldered onto the board.

Has anybody had any similar experience like this?
I would really appreciate any help its driving me crazy.

A:Bios Password 'Enter Current Password' on Toshiba Satellite

Your thread is closed. We do not help with password problems. This is clearly stated in the rules section.
Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed.Click to expand...

Please read and follow the rules when posting.

1 more replies
Answer Match 87.36%

Hello all,

I hope I can receive some help here since the Toshiba in my country is not reachable in any way. Toshiba's bios software screwed up my laptop, its asking for a bios password I never set. I am really upset at this. I called Toshiba in my country about this, mailed them, try to start a ticket. Nothing, there is no help at all. Because of their software I cannot use my laptop and no one helps me to get this right.

I have never dealt with a problem like this before. Making me think that the whole Toshiba company and their products are sh*t.

I came here to the forums as a last resort. Can someone help me with this bios password problem? Is it even asking for a password or perhaps some special code? I have been googling about this problem for days by now since I have received no help.

My laptop is toshiba satellite C55-A-1DC.

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Answer Match 86.1%

I am having a Toshiba laptop (Model No. Satellite M30-742), purchased on 26th May 2004.
But I forgot the CMOS Password.
Without entering the correct password it is not possible to boot the laptop.

I have also contacted at your service centre "Redington India" located at Kanpur (India) .
But they are unable to solve my problem.
I know my laptop is now out of warranty.

So i am ready to pay for it.
Please help me to start my laptop.

Laptop Model Satellite M30-742
Model Part Number PSM30E-7100V-EN
Serial No. 44095636P
Operating System Windows XP


A:Satellite M30-742 Bios Password Problem


The unknown BIOS password cannot be removed/deleted easily.
The unknown BIOS password can be removed ONLY by a Toshiba authorized service provider.

From my knowledge the Satellite M30-742 PSM30E-7100V-EN was released in Europe (probably for UK market)
So probably you will need to contact the Toshiba ASP available in UK in order to remove the BIOS password.

Here you can find a link to all Toshiba ASPs available world wide:

1 more replies
Answer Match 86.1%

after water spill the laptop asked for bios password which can be bypassed by pressing enter many times.
the problem is how to remove this restriction becuase there is no password actually, I do updated the bios but the problem still there.
is there is a way to reset the bios password from within windows???
any help is appreciated and thanks in advance

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Answer Match 86.1%

hi i have Satellite L670 Labtop, is there any password, if i try to Access to the bios?

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Answer Match 86.1%

I was restarting my laptop and laptop ask for bios password how i can get it? Laptop make bios password by self...

A:Satellite A210-199 - BIOS password

I use notebooks more than 18 years and I can say for sure that notebook cannot set BIOS password on its own. Maybe someone else wanted to make a stupid joke with you and now is BIOS password activated.

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Answer Match 86.1%

This morning i was going to sell my laptop as I am buying a new one but there is no rush.

However, I have been told that I need to remove the initial password. Which I had been told is "BIOS password". To confuse everything, I have also been told it is not a BIOS password. #confused

However, regardless of trying to contact Toshiba non of the U.K. Numbers are working and the email no reply. I had followed the guidance from that website on Toshiba and tried numerous of time all day.

I want this first password removed that comes up, when I switch on my laptop.

I did not put this on my computer it happened with the upgrade. I know the password but I did not install this or remember setting this password.

Can someone contact me please and help solve this matter.

Thank you

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Answer Match 86.1%

Hi All,

I have a satellite pro L series laptop which I switched on today and its asking me for a password which I have no idea what it is. I don't ever remember setting up a bios password as I never go in to the bios and I have certainly not had to put in a Bios password previously.

Is there anyway around this as I now have a prety expensive paperweight?

Kind regards


A:How to remove Bios password on Satellite Pro L

We cannot explain to you what was happen with your notebook but fact is that BIOS password cannot be set from alone. Maybe someone else has access to your notebook and have done this to make you angry, who knows.

BIOS password is very important security feature and removal procedure is kind of ?top secret? information and we cannot discuss about it on public forum. What you must do now is to contact nearest Toshiba service provider and ask for help. They can remove it for you.

3 more replies
Answer Match 86.1%

Hi All,
I was hoping someone on here could help me out, I have a relative who's laptop - a SATELLITE C55D-A-14W is now asking for a BIOS PASSWORD at boot. They're insisting they never set one nor would know how to. They reckon it was last installing updates of some sort. I was thinking of the possibility of it's maybe been installing a BIOS update and hasn't went quite right and is now therefor corrupt? I've had a look around the motherboard from under the memory covers etc. to see if there's any jumpers - I remember years ago you could short a couple of jumpers and it would force reset the BIOS but no joy. I searched around the web too and couldn't find an indication what the jumpers might be for this particular model. Is this possible anymore? Or could I somehow force re-flash the BIOS in the hopes that might cure it?

Please guys any help or guidance would be greatly appreciated!
Thanks in advance!

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Answer Match 86.1%


I have a laptop M40X-112. I enabled the HDD password in BIOS. How safe is this? Can the HDD be read in another PC? Is the data encrypted on the HDD? Whichever method is used?

This text was translated by Google, I hope it is correct ...


A:Satellite M40X-112: HDD Password in Bios


HDD Password is stored in the HDD unit itself.
So even the HDD unit is removed from one computer and attached to another, the HDD password is required to access it.

_Here are some details:_

+What is A HDD Password?+

TOSHIBA HDD Password summary

Note: you will not be able to access the HDD if you forget the password! So be careful with that!

2 more replies
Answer Match 85.68%

Hi there,

trying to do my first laptop BIOS upgrade on my M10 running bios 1.40. dated 2003.
I have downloaded version 1.50 windows based update and when extract the zip file and it starts to run I get "Toshiba common modules is not installed".

So back to the driver downloads and download Common Modules cmod-en20071113104042 and install. Ran the BIOS update again and I get the same Common Modules not installed.
Can anybody shed any light on my problems?

The machine is running a clean install of XP professional Service pack 3 and has BIOS version 1.40 and 512MB RAM.
I want to upgrade the RAM and have read on Toshiba that with bios update the M10 supports 2GB of RAM.
At the minute when I go to and scan the system I am told max support is 1 gig.

Any Answers or help would be gratefully received.

A:Satellite M10 and BIOS Upgrade


At first I must say that BIOS update will not change anything with RAM support. It depends on hardware platform and not on BIOS update. So it will not help at all. Your notebook can handle with 2 GB RAM max. End of the story.

Satellite Pro M10 is pretty old notebook model and I am 100% sure BIOS update, as a file, is OK but at this time there was no SP3 and I can imagine there is the problem.
So if you are satisfied how your notebook works leave it and enjoy this oldie. Do not need BIOS update at all.

1 more replies
Answer Match 85.26%

please help me,

i forget the password bios of my toshiba satellite u40-asp4304sl and I can not enter the system or BIOS,

it is urgent please,


A:Satellite U45-ASP4304SL - I forgot BIOS password

Take a look in to the FAQ area:
How do I delete a BIOS Password if I have forgotten it?

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Answer Match 85.26%

hi i have Satellite L670 Labtop, is there any password, if i try to Access to the bios?
And how can i learn what the password is?

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Answer Match 85.26%

I decided to revive my old laptop Toshiba SP 4280 but can't get to the system because it is asking me a passowrd at the beginning.
I've tryied to take out a battery from the Moser Board for 24h - but it has not helped.
I've tryed some backdoor passwords, like Toshiba,toshy99 but it has not helped.
I've sucessfully upgraded BIOS to the newest one 2.70-TRAD but it is still asking me for a password.

Could you help me please with this problem?
What can I do ?

BTW I can't enter to BIOS setup and select the source to load (Hard, FD or CD) because I have to enter a password at first.

Thanks a lot!

A:Satellite Pro 4280 - Problem with BIOS password


Unfortunately I think only an authorized service provider can help you to get rid of the password because they have special tools to do this and know how to do it. Maybe some jumpers must be set but I don?t know?

On the Toshiba website you can find a list of ASPs? Give them a call and ask for help, that?s all! ;)

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Answer Match 85.26%

Hello, toshiba entire community, I am writing from Spain, Sevilla.

My question is this. How I can reset or delete my bios password?

Informci?n my laptop:
Model: R630-13U Satellite

A:Satellite R630-13U - Can I recover the BIOS password?

please someone answer me

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Answer Match 85.26%

Model: Satellite L50D-B-17J
Serial no.: YE031145C
So, a cousin of mine has somehow managed to put a BIOS password on her laptop, and then forgotten the password. Now, I've been asked to see if I can fix it.

First of all: this laptop, despite being relatively new, is essentially fix or trash, she's already got a new one. I have already opened it up, so the warranty has technically been voided already. All this means it doesn't matter too much if it breaks in the process of fixing it. They say they have contacted support and not really gotten a clear idea of what to actually do, and I'd prefer to not have to bother with support either (the site Support system isn't even working for me right now).

Long story short: Is there a way of resetting the BIOS password on this model? I understand that it's possible on a lot of laptops to do so by removing the CMOS battery. Now, this model does not have one (I have it opened and have not found one). Instead, I understand that newer models may have a circuit that can be shorted to possibly reset the BIOS? Is this correct, and if so, which circuit is it?

Once again, the laptop is pretty much forfeit anyways, so if at all possible, I'd take the chance of doing it myself, if it's at all a possibility.

A:Satellite L50D-B - Bios Password Reset

Well the circuits in question would be the JCMOS1 jumpers normally located under the RAM. Bridge them while the power is off first. If that doesn't work then post to screen by taking out the battery and lead, hold the power button for 10-15 seconds, then hold Fn+ESC, while holding this down plug in the power lead and turn on the device. When the fan starts up release Fn+ESC. If you see a post screen then bridge JCMOS1 jumper then and that should reset the BIOS. Unplug the device and hold down the power button for 1 minute and then plug it back in again. It should start up with out prompting for a password. If you could not get it to post then refer to the user manual to see what it's flashing procedure is. The buttons needed for a flashing procedure will be the same to make it post. Only bridge the JCMOS1 jumper while the machine is on if you see the post screen, no other time. An easy way to bridge them would be to use a paper clip and bend it out and use either end of it.

4 more replies
Answer Match 85.26%


We have a Toshiba Satellite Pro S750 with a Bios Password that is unkowen to us we have tried ever password we can think of and still know luck.
One of the user that used it some how put it their or as i read on forms Toshiba sattlights have a bug that sets the bios password with out letting the user know.

If any one has any help much would be apprecated.

A:Satellite Pro S750 - Bios Password Unknown. How can I fix this?

That bug only affected one or two Satellite models many years ago, there are hundreds of Satellite models now with totally different hardware. The only way to remove the password on the S750 is to send the notebook to a Toshiba Service Center and pay for the labour.

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Answer Match 85.26%

Is it possible to disable BIOS password on Pro A120 laptop?

I know the password, but I can't delete it. I tried both through Password Utility on Windows and through BIOS, and in both I can change the password, but not disable it (i get DELETION DENIED message).

Thanks in advance.

A:How to disable BIOS password on Satellite Pro A120?

> Is it possible to disable BIOS password on A120 laptop?

Of course its possible?
But you have to know the old, set password.

> I know the password, but I can't delete it.
First of all you have to type the old password.
Then in two further windows, you have to confirm with the ENTER button.
Then safe the changes and exit the BIOS.

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Answer Match 85.26%

I have this Toshiba laptop Satellite A300-17s for many years, after I tried to use again the laptop after a few years I haven't use it, I discovered that I have a password on the bios.

I would like to know how do i remove it

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Answer Match 85.26%

I have a toshiba p55-a5312 that some how got a bios password set on it. I'm a computer technician but can't seem to tell where the jumpers are on this one. I've scoured the internet and can't find anything on the P series, only other ones like A and C. Can anyone help with with this? I've tried removing the CMOS battery alone and laptop battery and other things and nothing seems to work so there's gotta be a jumper. Almost everything on the Mobo is labeled with like PXXXX, X's being numbers. I can provide pictures if it will help.


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Answer Match 85.26%

My notbook Satellite P300-17L want a BIOS password when you turn on.
Plas hp my.

A:Satellite P300-17L - BIOS password has appeared

You need to send the notebook to a Toshiba Service Centre to remove the password.

1 more replies
Answer Match 85.26%


I purchased a used Satellite x200 to replace my old p100.
When I received it, I remarked the bios is locked and the person I got it from is unable to tell me the password, arguing she used the finger imprint only four long.

Is there a way to reset the bios password and how much would it cost?


A:Satellite x200 - how to reset the Bios password


The BIOS password can be removed only by an authorized service provider in country where you live.
So get in contact with Toshiba service partner and ask for BIOS password reset.

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Answer Match 84.84%


I have a Satellite Pro P300-266 PSPCDE and I am quite content with it.

Since I have a WIN7 64 bit OS ready for use, and 8GB RAM I need to upgrade the BIOS to 64-bit.

I have found a WinPhlash file on the Toshiba support site ( called I have been trying to use this as discribed at the Toshiba support page about using WinPhlash ( Also I made an exception for WinPhlash in the DEP registry.

Still it will not work.

Since I am a user with very mediocre knowledge of modern computers I suppose I am doing something wrong or I may be overseeing something... can somebody please help me upgrading my system to its full capabilities?



A:Satellite Pro P300 - BIOS upgrade to 64-bit

You must not upgrade BIOS. If everything works well don?t change anything.
I have Satellite P300 with preinstalled Win7 32bit and runs perfectly.

How do your runs with 64bit version?

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Answer Match 84.84%

OK, so I found my old SP4280 buried in the loft, and found everything works (except the hard drive, but I've ordered an identical replacement).
I want to install ubuntu on it as I have no windows OS avaliable, but it needs more RAM and a BIOS update.

Will it only take old, now N/A toshiba ram of will it take other brands of RAM with the correct spec? (low density, 100mhz, CL2) And I can't find the BIOS update anywhere on Toshiba's site. Could someone please direct me to it or upload it for me? Thanks.

Quick answers appreciated!


A:Re: RAM and BIOS upgrade on Satellite Pro 4280

The info you can get from Toshiba about RAM is that your notebook can handle with max 320 MB RAM.
Compatible RAM is PA3005U-1M12 > 128MB.
This RAM is tested.

Of course you can use other brands. Just be sure you use high quality product and also the same RAM specification.

For BIOS update visit
For Satellite Pro 4280 you can find there BIOS 2.70-TRAD

6 more replies
Answer Match 84.84%

Hi everyone,

I have few Toshiba A500-13C laptop's in my company.
Snice Microsoft started to offer Windows 8 our software developer made some important updates, which works good on W8.

I want to update my computers and I saw how that system works with new laptops that has non-BIOS systems (UEFI).
I've read about that and Phoenix(developer of my BIOS) says that my notebook's are easy to update to be UEFI "ready". Is there any chance that Toshiba will update this?

Where should I write?
Does somebody help me?

P.S. Sorry for my english.

Pawel Mazur

A:Satellite A500-13C - Win 8 BIOS Upgrade


First of all this is user to user forum so nobody can answer a questions like: +?Is there any chance that Toshiba will update this??+

But as far as I know Toshiba has released an Win 8 info containing an matrix of all old notebook series supporting Win 8:

Your A500 is +NOT+ a part of the list, so in my opinion there will not be an Win 8 driver nor BIOS support.

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Answer Match 84.84%

Before the windows 8.1 upgrade I could enter the system BIOS by pressing F2 early in the boot process. After the upgrade this is no longer working. It appears that the 'fast boot' option has been re-enabled and I want to disable this.

How can I enter my BIOS now?

A:Satellite P50-A No bios access after upgrade to 8.1

It appears a couple of reboots were needed. Perhaps to finish updates. The F2 key worked after this.

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Answer Match 84.84%

Hi, did anybody try to upgrade Z830 BIOS.
After I re-booted I get a message to insert an original Windows disk, but Z830 does not have optical drive and furthermore I do not have Windows disk, since it came pre-installed?

I went back to the store and they plugged USB optical drive with an OEM Windows version and I got into my ultrabook, but a day later I got the same message to insert an original Windows disk after a re-boot without me even trying to upgrade BIOS, so it seems that BIOS upgrade did not work the first time!

Why would BIOS upgrade ask for an original Windows disk? Any thoughts? Thaks!

A:Satellite Z830 BIOS upgrade


Please try this:
Power up the unit and press F2.
This should allow you to access the BIOS.
In BIOS press F9 this will set the BIOS default settings. Press F10 to save the changes.
Now boot up the unit.

If you will not be able to boot up the Windows. Try this:
Power up the notebook and press F8.
Now you should see an Advanced boot menu.
Here choose Repair my Computer -> HDD recovery.

HDD recovery will start the recovery procedure without the usage of any disks.
This will help you to set the notebook back to factory settings.

Hope this can help you.

4 more replies
Answer Match 84.84%

Referring to following link for U840 BIOS update, after I follow BIOS instruction, my BIOS version still 1.6 instead of 6.2.
I would like to know on anyone who have successfully upgraded BIOS into 6.2 for Toshiba U840.

Does anyone have any suggestions on what wrong it is?
Thanks in advance for any suggestions

For CD-ROM BIOS updates in Windows 7 models: (1) Boot from the BIOS CD-ROM. (2) Type BIOS at the C:\ prompt then press Enter.
For all updates: The BIOS update will force the computer to shut down or restart. Please make sure to save all work in progress before starting BIOS updates.
Power on the computer if it is off.
While the "TOSHIBA" logo is displayed, press the F2 function key to start BIOS Setup.
Check the version of BIOS and press the F9 function key then Enter to load setup defaults.
Press the F10 function key then Enter to save settings and exit. The computer will automatically reboot.

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Answer Match 84.84%

Referring to following link, I have downloaded, create a CD, run "BIOS" and finish all required instruction, but when I restart window and check BIOS version, which is 1.6 instead of 6.2.

Does anyone have any suggestions on what wrong it is?
Thanks in advance for any suggestions

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Answer Match 84.42%

once the update started it rained go maybe 15 seconds and just shut my computer off entertainment a bloatware screen say that the software ran in to an error and it would restart itself. I let the computer along for over an hour and finally restarted the system muse us in the power button.  once I went to restart the system I only got a blackberry screen my computer is out of warranty and your dell bios update killed my motherboard I called dell they told me in not so many words my motherboard was Fried and they would not replace it.  If I gave some on software I wrote and they installed it and it had no warning it would fry the I computer thatbwould be data to someone's personal property... DELL is this how you value your customers?

A:got the windows 10 free upgrade and used the dell diagnostics tool to upgrade driver and bios everything worked fine until the update of the bios!!!!

I called dell they told me in not so many words my motherboard was Fried and they would not replace it.

Dell just saying it's a "possibility" the motherboard might need to be replace. No one can tell you that motherboard is definite "Fried" without first looking at the system.
What is the system model number and version of windows before upgrading to windows 10? Example: Dell Inspiron 3543, windows 10
You're able to boot into BIOS(F2 key) and diagnostic (F12 key) ?
1. Power off computer
2. Power on computer, quickly start tapping F2 key ( BIOS) or F12 key( BIOS) continuously

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Answer Match 84.42%

once the update started it rained go maybe 15 seconds and just shut my computer off entertainment a bloatware screen say that the software ran in to an error and it would restart itself. I let the computer along for over an hour and finally restarted the system muse us in the power button.  once I went to restart the system I only got a blackberry screen my computer is out of warranty and your dell bios update killed my motherboard I called dell they told me in not so many words my motherboard was Fried and they would not replace it.  If I gave some on software I wrote and they installed it and it had no warning it would fry the I computer thatbwould be data to someone's personal property... DELL is this how you value your customers?

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Answer Match 84.42%

Hello everybody,
I'm now digging some time arround to find a solution for my problem.

I have a "locked" Toshiba Satellite Click Mini (L9W-B) convertible.

Somehow is there now a "startup password" on it.
Im not sure if it is a BIOS/UEFI but I think so.

The prompt apears right after the Toshiba Logo.

I'm not sure what exactly has happend,
the tablet has layed quite a time arround in my wifes desk.
(And the battery was drained, obviously.)

So I have two theories.

My wife has set accidentally a password ==> (But she said she never has done something like that. And I couldn't remember to set any password...)Or somehow the passord was "enabled" by the power drop
Because on the first time after charging it has brought a message, that the cmos date&time was wrong and are now set to default, or so.
- I couldn't remember the exact words.
But I never heard of this kind of behaivior of a Notebook/PC before.

Can somebody confirm that this is a UEFI password prompt?
Is there a way to clear the bios/uefi?

(Like on Laptops/desktop you can clear it by a jumper or removing the CMOS battery.)

I'm not sure if the Click Mini has a TPM device on it. ==> This would mean the device is now garbage?

I've tried to get into the boot menu (like described for for the other Toshiba Windows Encore Tablets),

but this hasn't worked until now.

(Volume Up(+) or Volume Down(-) and power on with or without plugged AC.

I think t... Read more

A:Startup BIOS Password on Satellite Click Mini L9W-B


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Answer Match 84.42%

Hi. Does anyone know how to reset the BIOS password for a Toshiba Satellite C660D 19X please? There are a number of very good YouTube videos for almost identical models, but they don't work on this one. The motherboard has changed a bit, and the reset jumpers don't seem to be in quite the same place, if they still exist. This video very nearly has the answer, but it's not quite right for the particular model variant I need:


I think it's very likely there is a similar answer to this problem - it just needs the right person to answer it. Thanks.

A:reset the BIOS password for a Toshiba Satellite C660D 19X

You want to reset it, or remove it? Once you enter the original password, there should be an option to do either, but I am not familiar with Toshiba's bios. But you will need the original password.

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Answer Match 84.42%

i was wondering if someone could tell me why when reseting the bios password via jumpers on motherboard is it stated that 1 of the 2 memory sticks should be left in the FIRST slot (the one furthest from motherboard)?

I ask because the top/FIRST memory slot on the motherboard of my laptop (please see title) is broken.

Can I perform try to reset by leaving a memory stick in the second slot (closest to the motherboard)?

Many many thanks

A:toshiba satellite pro A300 bios password reset

1. Welcome to Tech Support Guy
2. If you KNOW the password this is the procedure
If you know the password for the BIOS or UEFI or don't have one set, you can change or remove a password through the UEFI/BIOS settings, Hardware Setup Utility, or TOSHIBA Security Assist Utility.
As explained on the link with the sub links to the appropriate OS
3. The procedure you appear to refer to, irrespective of where you found it is - I would think part of a suggested method when you do NOT know the password.
4. If that is the case, then one of the rules of this site is

Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.Click to expand...

5. Therefore I hope you will appreciate why we cannot assist if the presently set password is unknown.

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Answer Match 84.42%

How to by pass bios password for a Toshiba Satellite C55d-b5242?

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Answer Match 84.42%

if l turn on my computer it we show me password l cannot entered setup, where it show the password is on top corner of the screen,l need help.

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Answer Match 84.42%


l can't use my laptop anymore, Toshiba P50-A-12Z, Intel Core i7 Haswell, 2013, since 6months, in the beginning of august.

At that time, l created a Blos password to prevent people from accessing my Computer. On boot, after type my pwd and hit "return" the display become blank and unresponsive and the computer is turned off after one minute.

I called Toshiba support which advised me to press and hold 20 sec. a button on the motherboard, turned the Computer on when it's plugged, but Blosis not reinitialized. Password still asked, still not booting.

l was used to resetting 90s desktop pcs with their Jumpers and round batteries but l can't find something similar here. The round battery is un accessible, it is protected inside a little black bag. Some Forums on the Internet talk about resetting Toshiba Satellites but their solutions date back to the 2000s. There is Nothing for a 2013 P50.

Their advice is somehow difficult:short circuit a pin or jumper while turning on. JP8 Or JRST 2001, 2002 or 2501. undert he RAM or eIsewhere. But l don't know how to short-circuit a place on the motherboard.

I can Find those JRST on the accessible side of my motherboard, but there is no visible corresponding pin or Jumper, please See My attached photos.

learning how to short-circuit is difficult, l have problems with technical english applied to electronics as english is not My mother tongue and video recordings on the subject on Youtube, are blurred whe... Read more

A:Satellite P50-A-12z doesn't boot after Bios password enforced

Motherboard photo:


4 more replies
Answer Match 84%

I have a Satellite T135 running Win7 with an original BIOS that I am trying to upgrade to 2.70. I have run all the other software updates in Service Station (2.1.51) without any issues. but the 2.7 BIOS downloads, initiates and warns that i'll need to restart (I select Yes to run it) and receive the popup notice about the electrical problem (faulty DC) that this BIOS fixes, then nothing. It just stops.

I've disabled my antivirus windows firewall but the update still fails to complete. I've downloaded the file straight from Toshiba (outside of Service Station) and run the file and the exact same thing happens.
Event Viewer doesn't show any related entries.

Anyone have an idea on how to get the BIOS upgraded?

A:Satellite T135 - BIOS upgrade to 2.70 won't finish

Hi mwarwick,

Have you installed newest version of Value Added Package from Toshiba website? This program is necessary if you want to update the BIOS so check if you have the newest version installed.

Furthermore I would recommend loading the default settings in BIOS before you do the update. So go into BIOS, press F9 for loading default values, save & exit setup.

Can you update the BIOS now?

3 more replies
Answer Match 84%


I recently bought a Satellite z830, of which I am very happy.

Since my job requires it, I wiped the hard drive and installed Ubuntu linux instead of the default Windows installation.
I now wish to upgrade the BIOS to the latest version, but unfortunately it is available as a windows-only .exe

Is there any way to upgrade the BIOS version using only Ubuntu?

Thanks you

- Chris

A:Satellite Z830 - BIOS upgrade on Linux?

Since the Toshiba European driver page provides just an Win-based BIOS update version, you will need a running Window OS in order to update the win-based BIOS. :(

5 more replies
Answer Match 84%


I have a Toshiba Satellite Pro A120 and i need to update the bios cause of a cpu change.
The laptop working great but for some reason with the new cpu the fan is always running full.

I searched a lot but nothing found.
The Model No is PSAC1E-0QL04CG3 any ideas where i can find the bios ?

Thx in advance,

A:Satellite Pro A120: Need to update BIOS after CPU upgrade


First of all: BIOS update doesn?t help you.
Why do you think that BIOS update should help you to reduce the fan activity?

I assume your new CPU is faster. Right?
So it provides more performance and this leads to higher heat dissipation... so finally the CPU has to be cooled down and this can be done only if the cooling module would rotate faster? you agree with me?

By the way: the BIOS update can be found on Toshiba EU driver page. Since the Sat Pro A120 is very old series, you have to search for drivers in Archive area (Product Type -> Archive)

1 more replies
Answer Match 84%


I updated my RAM memory on my laptop Thishiba Satellite A200 (from 2 GB to 4 GB) but unfortunately now I can't enter in BIOS. The operation system (windows 7 64 bit) load automatically.

How can I resolve my problem ?

P.S. The new RAM memory is working perfect and it's recognized by Windows 7.

Message was edited by: bennito

A:Can't load BIOS after RAM upgrade - Satellite A200

I don't know what have you done and why this happen but what you can do is to check if ?fast boot? option is enabled.
Open Toshiba Assist > optimize > HWSetup > Boot priority and check boot speed option there.
Be sure it is set to ?Normal?.

Please check this and send some feedback.

1 more replies
Answer Match 84%

Hi there people,

I'm wandering if there's a possibility of upgrading the i5 3230m that's currently in my Satellite Pro C850-1H8.

Looking at the options available on the socket FCPGA988 and the Intel HM70 chipset there seems to be a variety of the i7's available for use.

Does the laptop support CPUs with a greater max TDP than 35w?
Also does the bios support any of the CPU upgrade options?

Cheers, Nick

A:Satellite Pro C850-1H8 - BIOS CPU upgrade support

In this forum you can find different threads about the CPU upgrade theme.
I found this one:

Paolo and Macius posted some information about the CPU upgrade situation.
As you can read in other thread, the CPU upgrade isn?t supported. Upgrades can be done at your own risk and nobody could say if CPU supported by chipset would be supported by BIOS.
Test it if you want but this is your own risk.

1 more replies
Answer Match 83.58%

hello everyone.i have a Toshiba Satellite A215 S5822 .i forgot my bios password i cannot open my laptop.i tried to desolder cmos battery discharge 24 hours no not working still "enter password.i tried to jumper b500 but not working.please can you help me? i really need my laptop back it was my birthday gift from my birthday.thank you for reading.please message me.thank you for reading

A:Toshiba Satellite A215 S5822 help reset bios password

Already being helped here: I think?

1 more replies
Answer Match 83.58%

Hi All,

I have installed an anti-theft software in my Satellite R830, but it suggests that I adjust the settings in the BIOS so that it will only boot up from the hard drive, and to ensure no one else can alter it (if stolen) the BIOS settings are password protected.

Can anyone tell me how to access the BIOS settings on boot up?

A:Satellite R830: How to make BIOS settings password protected?


You can secure the BIOS settings by setting the BIOS password.
If someone would like to change the BIOS settings, the BIOS password would be required.

5 more replies
Answer Match 83.16%

I am looking for BIOS upgrade for my Satellite M300 Model: PSMDCA-03700R, but couldn't find my model on the support site. I wonder what model should I pick when searching for the BIOS Upgrade?

A:BIOS Upgrade for Satellite M300 PSMDCA-03700R

Don't upgrade BIOS is there is no reason for that.
Have you noticed some problems with your machine?

1 more replies
Answer Match 83.16%


I have some problems after last bios upgrade to version 6.80. First of all, I want to note that HW setup is not functioning for me. I have tried to use this tool to change bios settings without success. This has been also done by running this application with administrator privileges without success.

The initial problem appeared after I wanted to disable "Panel Open -Power On" setting.
This was enabled before the bios update and at some moment I wanted to disable it because it gave me a nightmare while carrying it because it would power on the computer while in a bag.

No matter how many times I tried to disable it, it still appears enabled within HWsetup.
Another function there that I cannot alter is Boot Speed.
It remains on Fast even though I have tried to change that to normal.

I am running Windows 8 x64.
The case right now is this.

HWsetup reports PANEL Open - PANEL On as enabled, while Bios shows it disabled. It is in fact enabled and I have not managed to disable it. I even tried enabling it in Bios and then trying to disable in HWsetup, no change.
Boot Speed in HWsetup reports at "NORMAL" but is in fact "FAST". In Bios it reports its in NORMAL, but its easy to tell its in FAST.

My questions are.
1. What can be causing this?
2. How can I reset all values in Bios to see if it fixes anything for a start?
3. Is it possible to flash the Bios with an older version to see if this corrects t... Read more

A:Satellite Pro L850-1G8 - Some issues after last BIOS version upgrade

Can you please tell us which notebook model do you have exactly (full model name)?

7 more replies
Answer Match 83.16%


My Sat M30 laptop start with an bios error. The error says "Resource conflict, edit bios setting or boot" If select "boot" computer hangs before windows completely starts. I remove the wi-fi and the modem module and the same error appears. I can't upgrade the bios because the windows don't start. The bios version is 1.7. The laptop is UK version. If select "edit bios", bios start but I can't find any resource management.


(sorry for my english, I am from Spain)

A:Satellite Pro M30 Bios error Resource conflict - Edit bios setting or boot


I think the error ?edit bios setting? means that you should access the BIOS and should set the BIOS back to the default settings.

Please do this, save the settings and try to boot up!

7 more replies
Answer Match 83.16%


My last BIOS update has failed and now my laptop Satellite PrU400 PSU45E is out of order.
I want to use the Crisis Recovery Disk with an USB floppy drive but I don't know the key combination to run the boot-block.
Is anybody can help me?

Best regards

A:Satellite Pro U400 BIOS update failed - What is BIOS Boot-block access


I wondering what Crisis Recovery Disk do you have ?:|
In my experience the special disk is needed which is available only for ASP technician.
Therefore it?s necessary to contact the ASP in your country in order to reflash the BIOS.

In my opinion you shouldn?t not try any ?Crisis Recovery disks? which you fond in the net? this can lead to mobo damage?

5 more replies
Answer Match 82.74%

Hello, I need urgent help, I am trying to find the jumper to reset my BIOS password as I have forgot it, I have been on many sites but cannot find a diagram of my board - U400 INTEL Motherboard A000029990

Please can anyone help.

Serial number: 68061144W



A:Satellite Pro U400 - PSU41E BIOS Password removal, cannot find the jumper

Hello Chris

You know very well that BIOS password is very important security feature so we cannot discuss about this in public forum. At least you cannot expect that we can discuss about it on Toshiba forum.

BIOS password is important for many notebook owners who want to protect their notebooks and saved data. This explanation here can be abused and every stolen notebook with BIOS protection can be ?unlocked?.

Toshiba service provider in your country can help you with this.

2 more replies
Answer Match 81.06%

Hello. I have two questions  bios has power-on password i hit enter 3 times i dont get any code just symbol like this *and second question i  upgrade with ssd samsung evo 840  I am trying to install Windows 10 again but say Windows cannot be installed to this disk. The selected disk is of the GPT partition style.thanks in advance

More replies
Answer Match 79.8%

I have a Dell Latitude D630. It has an admin password for the bios. Nothing is locked except for the settings. I can't change any of the settings in the bios. It lets me boot to windows just fine though. My question is, since I don't know that admin password for the bios, if I upgrade the bios firmware, will the admin password be deleted? Since I'm flashing the bios, I would think that all the settings will be lost. Is that the case?

A:Will upgrading the bios firmware on a Latitude D630 delete the bios admin password?


Didn't you reply here, and say it worked (after the unusual 9th try )

Awfully strange!

A bios update can't remove passwords. As You Must Know

Oh and thanks for the extended long Title. I'm thinking this Topic of yours would be best removed? What do you think?

1 more replies
Answer Match 79.8%


I have problems with entering the BIOS and boot. My device requests a password, what can you do? Toshiba service centers in our city is not present. All I could do - press control, tab, control, enter, and the machine gave me PC Serial

Sorry for my English, I used Google translator.

More replies
Answer Match 79.8%

Hello , I have a Dell Inspiron 530 running Windows Vista Home. I am trying to access the system BIOS and it has a red password log in screen. I tried to guess and enter several log in passwords including  the word DELL and none of them worked. I didn't want to enter too many wrong passwords because I didn't know if the system would lock me out. Can anyone help me by pass the BIOS log in password or some how disable it ? Thank You in advance.

A:Dell Inspiron 530 BIOS is locked with password requesting help to unlock BIOS

Thank you for writing to Dell Community Forum.
Request you to contact Dell team for the BIOS password either via DellTechCenter in Facebook or @DellCaresPRO on Twitter and they will be able to provide you a BIOS password once the ownership of the system is confirmed.
Do reach back for any query.
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

3 more replies
Answer Match 78.54%

Hello, guys...
Is there such program which decodes or reset the bios password of a Laptop
My laptop in an old Acer Aspire 4715z

I've tried removing the CMOS
But found no jumper. I was suprised that after resetting the CMOS only the Date and Time reset.

I'll be waiting for your replies..

A:BIOS Decoder or BIOS password reset tool

I am sorry, but we cannot help youPer forum rulesNo subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.

1 more replies
Answer Match 78.12%

Computer won't boot after bios upgrade.Quick history- computer was working but was dropped, damaging hdd- verified hdd damage by removing it and connecting it to another computer- verified computer hardware still good by booting and using it from ubuntu live cd- purchased SSD- changed Bios HDD support to Legacy mode so I could install w7- installed w7 64 bit professional- install went great, computer booted in windows, no lan or wifi yet : missing drivers- downloaded drivers and bios update from HP site for my exact machine to USB stick using different machine- installed audio driver- installed bios update, did not tamper with machine at all during BIOS update followed instructions exactly- after bios update  s/w said bios flash was 100% complete computer just hung for 15 min's- repowered machine: only get black screen- holding down F10 while powering up gets white "F10...BIOS Setup Options" text in lower left corner of screen, nothing else happens,I tried holding the windows and B key before powering then for a minute after powering several times, nothing happened. repeated that procedure half a dozen times with and without a USB with the BIOS update software on it in a USB slot, no difference.  Does my model support this key combination to load deffault BIOS settings? Do I have any other options to unbrick my machine? Any advice is appreciated.Mike

More replies
Answer Match 78.12%

Computer failed during upgrade of bios. I have followed all the steps to recover bios: taken out battery, pressed windows + B + power, restore screen appears. Computer goes thru bios restore process and verification. When it gets to the 'count down to windows start up' and 'continue to restart button', the computer freezes and does not restart. I have pressed the continue button, nothing. I have let the count down continue and it stops at 1 then nothing.

More replies
Answer Match 78.12%

I have posted a few questions regarding getting samsung 950 pro (NVME M.2 ssd) to be recognized quickly on boot by ENVY 750-170SE cto rom family id #2b4b and it hasn't been resolved.  I am pretty sure that HP will need to create a newer bios than the a.08 version that i have or the lower versioned number a.07 which is available from HP's website (even though it has a newer date than a.08 (this is really strange))  -  How do i go about getting HP to release a beta or final bios that shortens my boot time by 3 minutes?  Am i posting in the wrong area, if so where do i post?  I am not alone with this problem.  see SpearfishX post #21 - and i am unable to post in this forum, it needs to be reopened and addressed -

A:Bios Upgrade on HP Envy 750-170se CTO bios family 2b4b

@FrozenGamer? If your PC takes 3 minutes to boot in a factory condition then you should contact HP support. If your PC is less than 21 days old then quickly return it.  Without any modifications, your PC should be booting up in less than 30 seconds. I haven't seen any official HP posted information that supports NVMe m.2 SSDs.  Run the HP Support Assistant and see if it picks up a later BIOS update. HP's support number is 800-474-6836 or 800-HPINVENT or online here.  

8 more replies
Answer Match 77.7%

I have forgot my BIOS pasword tried 3 times..the code 60778623 apears...what to do?

A:bios password for hp pavilion G4 1303AU bios password

Please try this Password = 75650205RegardsKNRKI work on behalf of HP

2 more replies
Answer Match 77.28%

I have the Dell Inspiron 518 desktop with 64 bit Vista, and attempted to update the BIOS to version 1.0.7 last evening.  I closed all open programs, disabled anti-virus, and ran the BIOS update as administrator.  The update began and asked if I would like to update from version 1.0.5 to 1.0.7, and I clicked on the update button.  The BIOS flash began by deleting the previous BIOS and then attempted to install the new 1.0.7 BIOS but produced an error message similar to "error writing BIOS to block," an the only option was to cancel the update.  I knew I did not have any BIOS installed at that point, but my computer was still operating so I made an additional attempt to re-download the 1.0.7 BIOS and re-install it.  No good, it would not even run now.  There was no turning back and no way to reinstall either the previous BIOS or the new one.  Eventually I tried to restart the computer, and it would not start. 
Dell is sending a tech next week to replace the motherboard on this otherwise great computer that is only about two months old.
DO NOT upgrade the BIOS on a Inspiron 518 with 64 Bit Vista to version 1.0.7.  The upgrade does not work and will kill your motherboard.

A:Dell Inspiron 518 BIOS v1.0.7 64 Bit Vista DO NOT UPGRADE BIOS

No it happened to me too.  Dell is replacing the motherboard under warranty but I was told somewhat firmly not to update the BIOS unless advised by a technican.  In my defense the BIOS update was listed as "recommended" under the download section for this unit on the Dell support website.
I would recommend to avoid two phone calls (over 40 minutes each) to tech support and several days waiting for a new motherboard, not to update the BIOS at this time.
Thankfully it is being covered under warranty.

7 more replies
Answer Match 77.28%

hi there, i am fixing a friends old computer and the hdd was stuffed so i got a new maxtor diamondmax 9 for it. although once installing it i found out that it would only run in udma2 mode (checked it in another computer and it ran at full udma6)
so i suspect that the current bios cannot support udma5 or 6, so i am looking for a bios upgrade for it.
the bios string is 6A69RPRDC-00, the number on the actual motherboard is 35-C960-00-05
thanks for any help, i am really hoping i can make this board work at udma5 at least and not have to settle for udma2.
thanks again

ps. i just found this
04/19/2001-i815-ITE87X2-6A69RPRDC-00 ITE87X2 + Winbond-W39A
if that is any help.

A:help with updating bios. cannot find bios upgrade - 6A69RPRDC-00


Old Machines.....(just like me... but can still perform to the max lol)

I your Bios has the option of udma up to 6 then generally the bios supports the Mode! and your problem is that the HDD does not support the mode (cant remember if you said it does).

You are probably using wrong criteria for bios upgrade search.
Try WWW.driverguide,com

You Need the MB's Manufacturers Name or at least the MB Chipset and bios Manufacturers Name as well. go to the Computers muanufacturers website (you probably done that already) and search model.

otherwise Download a System info utility from Tech Spot, I use SiSoft Sandra or AIDA32.. (sandra might cause bluescreen on older machines).. Aida problably will have link direct to bios update site. hope this was of some help

9 more replies
Answer Match 77.28%

Dear All,
I have a question regarding BIOS upgrades as well as downgrades. First, about downgrading BIOS, is it a safe thing to do? If not, then what makes it not safe? I have Dell Inspiron 640M, with the latest BIOS A10. Not happy with this one due to high pitch sounds coming from the top right hand corner of the laptop. It's been suggested that I downgrade only a couple of revisions back, namely, to either A09 or A08. However, Ive been getting conflicting reports about the safety of downgrading from Dell Tech Support. Some say that it's not done at all, others say that as long as it's only to downgrade back to a couple of previous versions, then risks are not as high as going all the way back to a really early version, such as A03 etc. The risks, I'm told, is in the performance of hard disks. Apparently, if you downgrade to a really early version such as A03, then problems will arise, though I'm not sure what the exact problems are. Moreover, there are those who say that there is no procedure for downgrading and that it is never suggested to anyone to downgrade their BIOS. The notion that it becomes riskier as you downgrade back to a really early version of BIOS such as A03 baffles me, because in my case, prior to doing any kind of updating for BIOS on my laptop, I had version A03, and have not had any kind of improvements, enhancements done to my computer whatsoever. in other words, my computer is the same as when I got it last year in terms of ha... Read more

A:Is downgrading of BIOS safe? How do you know if down or upgrade of BIOS is successful

6 more replies
Answer Match 73.92%

This one has me scratching my head.

Turned on the computer and the bios tells me Bootmgr is missing. Ah! panic, looked in bios and one of my drives is not recognised which happens to be the O/S drive. I opened up the computer and re-seated the Sata connections and went back in to the bios - the drive is still not recognised, however, it's there in the boot order section as an IDE not Sata drive...A bit weird.

I select that drive as the first to boot and the O/S loads with out a glitch. My question is how can the O/S run if it's not recognised by the bios?

More replies
Answer Match 73.08%

Hello. I've tried lots of other forums, but nobody so far has been able to help me. You're my only hope.

My BIOS won't recognise my new internal DVDRW drive (This one). Windows XP recognizes it, and it works perfecty.

The CDRW/DVD drive that came with my laptop 3 years ago (This one) has always been unreliable (cyclic redundancy errors galore). I got around this by using external drives, but my BIOS doesn't support booting or reloading via USB and - according to the guy at Time Computers (who I bought the computer from) - it cannot be upgraded.

Rebooting or reloading from the cyclic redundo-drive is nail-biting stuff. And this is why I bought the new drive.

So is there any way to get my drive recognised by the BIOS? I upgraded the drive's firmware, but that didn't help. And the drive isn't faulty - the one I've got now is a replacement of an identical drive whch I sent back because I thought that its BIOS-invisibility was due to a fault.

The guy at Time Computers said that my computer would probably only work with the original drive (due to some special ID number embedded in the drive or something), and offered to sell me a replacement of it for "40-80". Pfft, thanks a lot Time Computers!

A:DVDRW not recognised by BIOS

Lazy Jones said:

The guy at Time Computers said that my computer would probably only work with the original drive (due to some special ID number embedded in the drive or something), and offered to sell me a replacement of it for "40-80". Pfft, thanks a lot Time Computers!Click to expand...

If that's the case, there's not much you can do except bend over and pay the 80 quid.

Surely that would apply to the other hardware as well?
Which means that your whole computer is a time bomb waiting to go off (pun intended).

Don't know anything at all about Time PCs i'm happy to say.
You could spend some time hunting down similar disgruntled users on the Internet and seeing if you can get to the bottom of it.

(Try a different, more standard optical drive from somewhere if you can too)

1 more replies
Answer Match 73.08%

Ok. I've got a GeForce 6800GT card in my computer that has been reliable for over a year now. I'm running WinXP Pro and a gig of RAM.

I shut my computer down; left it for an hour and then started it again. BIOS showed up and then the strange stuff started to happen. The monitor went into standby mode and was blank.

So then I restarted and Windows recognised that I didn't have a successful boot up. I then loaded with "Last Known Good Configuration". The windows load up screen appeared and scandisk ran in which it found a few corrupt files and indexes. Then the computer restarted automatically and the "Last Known Good Configuration" screen showed up again. I selected it again but this time the monitor went back into standby mode again. I did a hard reboot and this time....not even a BIOS! Also a audible single beep during start up.

The computer boots up fine because I can hear the Windows load up sound. But still a blank monitor. I tried to attach a different monitor but to no avail. I'm starting to panic now. A Nvidia GeForce 6800GT is a v. expensive card. Please tell me I'm not going to have to replace it.

A:No monitors are being recognised. I can't see anything...not even BIOS.

7 more replies
Answer Match 73.08%

I have Ga z77x up5th I factory reset it but now it doesnt recognised my usb keyboard i plug my iphone to see if there something wrong with the usb port it charge my iphone i tried another keyboard the same thing happen I took out the battery waited for 15 min yet the problem persist I read a lot of comment yet no one seem to have the answer on any of the forum i read if you guys can help me please let me know what i need to do thx

A:usb keyboard not recognised in bios

u have four usb 3 ports and two usb 2 ports...........have u tried all of them?

did u just reload windows??? if so did u load the usb 3 drivers

3 more replies
Answer Match 73.08%

I have win7 premium home edition. I have added a second HDD Sata 1 TB. First time computer wouldn't boot. On restart it did boot, but windows explorer shows no second HDD?
Investigation says I probably have to enter BIOS to reconfigure somehow. However, I cannot get pc to let me enter bios.
I have a gigabyte card, and I think I have to press delete key, but continuously pressing key makes no difference. The pc still boots up as normal and still doesn't recognise new hdd.
Any help appreciated. Please be gentle, I'm an old codger.

A:Second HDD not recognised, can't enter BIOS

OK, so I have managed to get into BIOS and new HDD is there. So I exited and while it didn't show up in Windows Explorer, as I hoped, it did show that it was looking for drivers etc, then asked me to reboot. I did this but 2nd HD still doesn't show in windows explorer. Device settings does show that it exists though.

Any ideas....anyone?????

4 more replies
Answer Match 73.08%

I have a Time laptop model 8375 I have replaced a broken the Panasonic CD drive UJDA750 with another one of the same make and model number but the BIOS does not recognise it. The BIOS is Insyde Sofware which gives very basic access to configuration.
When booting the computer I get Auto detecting Primary Master: ST94019A, Secondary Master: None. If I enter the System Configurating Utility I get IDE Primary = ST94019A
IDE Secondary = Disabled. I cannot find a way of enabling the IDE Secondary. I have tried setting the boot sequence all to CD but this does not work.
The only difference from the original CD drive which it recognises (the laser drive is broken) is the FW version.
Please help

A:CD Drive not recognised in BIOS

16 more replies
Answer Match 73.08%

I recently bought new cpu and m/b after installing i got error message
the cpu installed in your sys is not known to the bios I have tried clearing the cmos but it is still the same

Bobby H

A:cpu in new build is not recognised by bios

CPU plug in correctly.....Compatible to that Mobo??

2 more replies
Answer Match 73.08%

It's a hp pavilion elite m9652uk. Getting really frustrated. I'm installing from USB with Sata drivers on them but they don't help!

A:My new ssd not recognised in setup of w7 but IS seen in bioS

Hello mm2222, and welcome to Seven Forums.

Double check using the tutorial below to make sure that you are loading the SATA drivers during setup.

SATA Driver - Load in Windows 7 or Vista Setup

Hope this helps,

9 more replies
Answer Match 73.08%

Hi. I need advice on setting up  a M.2 SSDriveMy Laptop is a ENVY X360 Convertible  Model: m6-w105dxI installed a Samsung EVO M.2 250GB but I really can't make it work.It is  neither recognised by bios nor by OS (windows) or any disk management software (samsung magician or intel rapid storage technology, so I have no clues how to solve this.Samsung 850 EVO M.2 seems to be right choise cosidering my laptop specificationsI contacted HP support and they  told me:  maybe is a loose contact between ssd conector and mainboard slot , I've double cheked that and all seems OK. in place and securedThen they told me to disable secure boot and enable legacy boot option @ bios configuration.... no results after that... SSD keeps unseen by my laptop bios and OS...Any expert advice or any success M.2 SSD installation experience would be really nice and appreciated...I've asked on other threads in this forum with no luck..thank in advance for any help on this.RegardsAle

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Answer Match 73.08%


This has been driving me mad!

I have a samsung sata hdd i want to install in to my mb:
Board: MICRO-STAR INTL, CO.,LTD. MS-7037 Ver 0A
BIOS: Phoenix Technologies, LTD 6.00 PG 12/13/2004

The info that came with the drive says there are no drivers needed and that once regonised i need to format the drive.

I have enabled the seraial ata setting in my bios to auto, and also tried legacy mode.

it is plugged in to sata 2 with no jumpers, if plugged into sata 1 the computer does not boot past the first screen with the maxdata logo

I have ran an updater from the micro star site and installed the updates.
I am wondering if the controlers need updating on my MB, they are:

Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB

but i cannot find any drivers for them.

I have tried un plugging my main ide hd in the hope that the sata recognises the disk but this has not worked. Im running out of optiond before i go to a very expencive computer shop.

any help would be mint


A:SATA HDD not recognised in BIOS

Is the current boot drive ide or sata?
If you are in Windows, you need to go "Run,diskmgmt.msc, OK and see if it shows there. It probably will so you need to partition and format it there.

1 more replies
Answer Match 73.08%

Hello to the BleepingComputer community,First of all I'm sorry I haven't finished some of the steps from the Preparation Guide. It's because these steps require a reboot (e.g. Step 6: Disable your CD Emulation Software - DeFogger will ask me to reboot the machine), and I have a bad feeling about the question if it is safe to reboot in my situation: I'm not sure if I have a type of malware which is ready to infect the BIOS - if it is so, then it could infect it much easier during the reboot process.- If there is a good way to find out what is the problem (and fix the BIOS threat part if it really is present) without rebooting / shutting down this PC, or at least without booting from this hard drive (which I feel is probably infected), then please tell me what should I do.- If you know a place / forum where I can get a specialized help for this (seemingly BIOS-malware related) situation, please tell me where I could go.- If there is no way to move forward, I'll go ahead and risk the reboot, and follow the other steps (steps 6 to 10) in the Preparation Guide, no problem.I kindly ask you to please read below the details of the problem as it occured to me, and the things I have tried so far.The PC is AMD Athlon 64 X2 Dual Core BE-2350 2.1GHz, Motherboard Biostar TA690G AM2 (with AWARD BIOS), 4GB RAM, 200GB SATA HDD, and an ASUS EAH4870 card added a few years ago.It's with WinXP SP3, AVG Free 2012, (standard) Windows Firewall, and it's behind a router.I ... Read more

A:BIOS virus/rootkit? - Unknown threat by AVG - "Bios Update\Award" folders, BS_Flash.sys, BIOS.sys and a dozen of m...

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

19 more replies
Answer Match 72.24%


I have just bought a WD 1200JD Sata HDD. Installed it and enabled jumpers for SATA on MOBO. So far BIOS does not recognise the disc (I have searched) and if I go to the RAID SETUP on boot up the drive appears. When windows XP Pro starts it wants to install RAID controller. However it can't automatically find this.

Not sure what I need to do.

I currently have a IDE ATA WD1200JB HDD installed as master too.

Should BIOS recognise the drive? It does'nt so do I need a update? My MOBO is Asus A7N8X-E DELUXE. Surely not as my MOBO comes with SATA capabilities.

Do I need to use RAID with SATA? This is only optional right?

How can I get windows XP Pro to recognise it? Was thinking maybe need new service Pack, but I'd rather not! Could anyone explain what the RAID CONTROLLER is?

Hope this is clear guys.



A:Sata Disk Not Recognised In Bios

you have a raid setting turned on, either in your bios or via jumper(s). if in doubt, reset your bios following the procedure outlined in your board's manual.

2 more replies
Answer Match 72.24%

Hi, I do a bit here and there with computers and as such a friend who has gone travelling left me his laptop that wouldnt boot to see what i could do.

Its a HP Compaq Presario CQ60
S/N: 2CE910CBC1
Drive: Samsung HM251JI (250GB)

I have run a number of basic tests on the drive with the following results;

1)Tried connection of the SATA drive through adapter via USB on my system and rebooted the system.

HDD was not recognised in the disk managment console within windows 7. Was not recognised in My Computer.
Disk did show signs of life and was 'Ticking' and sounded like a CD struggling to find a track.
I also, after several minutes got a pop up saying i needed to format drive k to continue (obviously i didnt formt).

2) Connected the HDD directly to the MB and PSU on my system as a secondary drive.

RESULT: The same sounds came from the drive as before; during and after a very lengthy boot up.
Checked the bios for the drive and it was not listed.

My friend only requires his iTunes and photos off the drive. Please would you be able to give me any pointers.
Many thanks

A:No boot on laptop and HDD not recognised in bios

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Answer Match 72.24%

Hello everyone. I have recently got a new ThinkPad L540. Since I need to use Windows 7 (TrueCrypted company Installation on normal SSD) and Ubuntu I bought a HDD Caddy for the UltraBay together with a 1TB HDD. My problem is, that I can not select the second HDD (HDD1) in the BIOS to boot from. It does not show the name of the drive, just HDD1. HDD0 has a name that indicates that it is the Intel SSD. The new drive is visible and usable in Windows and when I use a USB-Drive to install Linux on that second Drive.Furthermore I switched the SSD and the HDD and the L540 boots sraight up into Ubuntu. When I switch back its boots Windows 7 again. During the Ubuntu installation I tried both, writing the GRUB2 bootloader to the root-partition or to the beginning of the HDD (schould be the same since the root-partition is the first on the drive). Gparted is also thelling me that the root-partition is bootable. I hope somebody has an idea!Thank you very much for your help in advance!!! 

A:L540 HDD in Ultrabay not recognised in BIOS

I have exactly the same problem . Bad solution is to change the AHCI to IDE mode in BIOS. Do you have an idea how to solve it?

7 more replies
Answer Match 72.24%

I have 2 Dvds been working ok. Now not recognised in bios.I have tried restore and reset bios.

A:Solved: Dvds not recognised in bios

Faulty IDE cable.

1 more replies
Answer Match 72.24%


Can anyone help?

I just bought a WD SATA 320 gb HDD and am trying to install it as an extra storage space - not a boot disk. the problem is that my mobo (ASUS K8V SE Deluxe) has two raid controllers. One is a VIA that i have two HDD's plugged in and not set up as raid - the boot disk (maxtor) is attatched to the primary and the other (storage) is connected to the secondary, and everything works fine. the second Raid controller is the promise 378 fAST TRACK controller and this is the one that i am trying to attatch the new 320gb HDD. I have updated VIA drivers, mobo bios, fastrack driver (fine in system). But Windows does not trecognise the drive.

If i put the promise controller as an 'ide connected device' in bios i can set the boot order and use my normal drive (VIA primary contoller - maxtor) which works fine but windows doesn't recognise the new WD drive plugged into the promise controller. But if i set the promise controller to 'RAID' in the bios and use the little prog to arrange the array, so it is recognised, the boot order changes and i cant access windows!! The bios recognises that there is a drive attatched to the promise fastrack controller and attempts to boot from that - but when i go into bios and attempt to change it back to the maxtor (VIA controller) there is no option to boot from the VIA Raid Controller - only the promise.

This is doing my head in! Has anyone any ideas as to why this is happening or an... Read more

A:RAID and ASUS HDD not recognised in Win XP, but is on bios. please help

Boot up windows and go to Control Panel -> Administrative Tools -> Computer Management and find the Disk management tab on the lower left. Click it and the HDD should be there. The reason it hasn't been recognised by windows is that it hasn't been formatted. Use this tab to format the drive (might take awhile).

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Answer Match 72.24%


Hoping someone can help....

I tried to update the BIOS but it didnt work. Computer re-started and now my SSD drive with windows installed on is not recognised and hence i cannot get into windows. I have a 2tb slave drive with stuff on i cannot afford to lose. Something similar happened a while a go so i got a new ssd drive replacement but i dont think anything is wrong with it. Last time i had to repartition the drive as it was in RAW format but i cannot remember how i did that? The computer is less than 6 months old and a pretty powerful machine so doubt its the hardware as such, more that ive done something to it after trying to updatethe BIOS im sure.

Any help would be great, can provide any more ifo if needed.

Thank you


A:Hard drive not recognised in BIOS

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Answer Match 71.4%


A couple of months ago the system drive on one of my old PCs suddenly stopped working - not particularly surprising given that it's about 10 years old. I swapped it out and left it until I had time to try to pull the data off it. It's a 60GB Western Digital Caviar WD600AB-32CDB0 EIDE drive. Now, when I connect it to the secondary IDE bus on my PC it does seem to spin up and the BIOS recognises it no problem, but neither Windows XP (Disk Manager) nor Slackware Linux 9.1 (cfdisk) do. This is not a situation I've come across before (disk recognised by BIOS but not the O.S.). Does anybody know what the problem might be and what I can do to try to resolve it? I have been pretty careful with its usage over the years (eg. not having a paging file) which I guess is why it has lasted so long, but I don't really need to use it any more - I would just like to pull the data off it if possible without incurring significant expense.

Edit: I forgot to say, on bootup SMART reports no problems!

Thanks very much,


A:IDE Drive Recognised by BIOS not by Operating Systems

Hey 3g. I've never been in that situation myself, I do believe the BIOS only reads parameters about the drive that it gets from the preprogrammed circuits in the drive, whereas Windows is trying to actually read data off the drive and can't. Is the drive configured correctly for where it's placed with it's jumper pins?. You may want to run a diagnostic test on the drive from the link below

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Answer Match 71.4%

I have an R830-1GZ Bios version 3.70 EC Version 1.50
And also a R630- 138 BIOS version 2.20 EC Version 1.60 (this is the most up to date version for this discontinued model.)

The former will recognise my WD storage for what it is - ie an external HDD. And the boot priority in the bios shows it below the internal HDD - which is what you would expect for correct operation.

The latter (R630) will always try to boot from the WD storage. It does not show the WD HDD in the Bios Boot priority list.

I can continue to unplug and replug the usb cable into the R630 - but it is a nuisance. I'm sure the problem is down to the BIOS not being new enough. What would be the likely result of flashing the 3.70 version - designed for the R830, onto the R630?

I'm expecting to be told it will make the R630 inoperable. But these laptops are very similar, so I'm hoping someone might have a more hopeful response.

Thanks for your help

A:Flashing the Satellite R830 BIOS onto the Satellite R630

First of all:
you can download only the Toshiba win based BIOS from Toshiba EU driver page.
This means that you can update the BIOS only while running the windows system.

it would not be possible to update the R830 BIOS onto the R630 since there is a protection which would break up the flash process because of compatibility issue.

You could damage the notebook if you would still try to update the wrong BIOS (maybe using the traditional BIOS version, USB version, etc?)
So this is really bad, bad idea doing this?

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Answer Match 70.98%

What it says on the tin, really. I installed two new Maxtor 250GB SATA drives this afternoon, as companions to my 500GB main C:/ drive. They are picked up in the BIOS just fine, but Vista can't see them. They don't show up in Disk Management or the Device Manager, so I can't format them or do anything with them.

I've looked through the manual and the BIOS very thoroughly, but I can't find anything wrong. Everything that should be enabled is enabled. It's an MSI K9N Mainboard. I should stress that this is NOT a RAID setup - I just want two extra HDs.

Please, help needed on making Vista detect these drives

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Answer Match 70.98%

Hi there. I have a desktop where startup takes around 1minute (during that time HP logo showing) and then freezes during the 'Microsoft Windows' logo (with the bar below not moving). Had to do a hard reboot (press the power button for 10secs), and just keep re-booting until it would finally boot properly. Although I did found out why my PC hangs -- and it's because BIOS doesn't recognise the DVD-drive, which causes windows to freeze. But once I reboot it, and it does detect the dvd-drive, then my PC works beautifully with no problems.

My question now would be: Why can't my PC detect the dvd-drive on BIOS the first time it boots? If I restart my PC, then it's also OK. It's only when I do a shutdown and then boot my PC that BIOS can't detect the dvd-drive. So most of the time I just end up not turning off my PC just to avoid the problem of booting my PC. But it would be good if I can turn off my PC (and save electricty) and not slowly killing it by doing hard-boots all the time.

My PC specs are:
HP Pavillion Slim s3380a
Windows Vista SP1
2Gb memory

I've seen other forums where they recommend removing upper/lower filters and I've done that too but didn't make any difference.

Any other suggestion will be greatly appreciated.

Many thanks,

A:DVD-drive not recognised in BIOS, Vista freezing at startup

In the BIOS, what is the boot order of your drives and where does the DVD drive fall in said order?

Also, check your SATA cable connects.

2 more replies
Answer Match 68.46%

I'm trying to put an old hard drive into my PC as a slave but i can't find it in disk management. It is installed via IDE and BIOS recognises it as a hard drive but i can't find it when i login to my PC.

Any ideas?

A:Solved: hard drive recognised in BIOS but doesn't show in Disk Management

6 more replies
Answer Match 67.2%

Trying to reset the password on and old C400, it is asking for primary or administrator password. I have no idea what to put in there, and can't see if  the computer will function at all!  Any help would be greatly appreciated!  Thanks! 

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Answer Match 66.78%

How remove password BIOS(Admin password & canfigure setup),

A:Admin password & canfigure setup password in BIOS remouver

Turn off computer. Find the battery on the motherboard. Take it out for a couple minutes. Put it back in and restart computer. This should reset cmos and solve your problem.

1 more replies
Answer Match 66.78%

Hello all,

I hope I can get some help / guidance from some one with more experience with the M400 if possible?!

I reinstalled the OS and setup the biometric security for me, which has worked flawlessly! However I stupidly also set up the boot up security (BIOS Password). So when the tablet gets turned on I can scan my finger and get in without any issues, however I now want to turn the boot up security off. So I booted it in to the OS and went to disable it....however it asks for my password....which I have forgot as I have been a typical end user and have been only using my bloody finger!

Does anyone know if I can disable the BIOS security while in the OS using the biomentric security rather than entering a password? I have tried just changing the admin password within the win OS but that doesn't work....any ideas?

Any help with be greatly appreciated!


A:Portege M400 - Change BIOS Password within OS without knowing password?

> So I booted it in to the OS and went to disable it....however it asks for my password....which I have forgot as I have been a typical end user and have been only using my bloody finger!

You are speaking about BIOS password which you set up in the BIOS?
As far as I know you cannot remove the BIOS password if you don?t know the old BIOS password.
In such case just the Toshiba ASP could help you? just the Toshiba ASP technician could remove the unknown BIOS password

5 more replies
Answer Match 66.78%

I have a HP 17-f020us 17.3-Inch Touchscreen Laptop with window 8. I dont what to have to remove the battery to do this. Way to much for me to try to do. I would like to know how to do it through the Bios.
Thank you,

A:How do i remove/disable my Bios Password "i know my user password

7 more replies
Answer Match 66.78%

Right before this problem happened, I had suddenly experienced a weird screen glitch and knew to restart my computer. Now, it asks for a BIOS admin or power on password which I did not set. What the heck is going on, and what could I do to fix this??  --WHAT-I-HAVE-TRIED--I have tried "12345"I have tried a blank fieldI have tried "biosPower"-------------------------- --COMPUTER-INFO--Product: HP Stream Notebook 11 (no touchscreen)Product version: 8.1 (x64 architecture)---------------------- If I need to put any more info, just ask.

View Solution.

A:BIOS "Admin Password or Power On Password" needed for startu...

@GlitchMasta47? At the password screen, hit enter 3 times and you should receive a halt code - enter this on the site below. Regards, DP-K

9 more replies
Answer Match 66.36%

Hello community,

i am looking for a BIOS for the PS210E 00C3G GR Notebook.
Hopefully it will run on a Floppy Disk as Start disk.

Can anyone help me?

Thank you

Rainer Borchmann

[email protected]

A:BIOS for Satellite Pro 2100

You can find BIOS in BIOS download page under
Your old notebook is listed in ARCHIVE.

Unfortunately there is WIN BIOS update only. That means this BIOS update can be executed in running WXP only.

Anyway, I have uploaded 1.40 version on
Check it out.

2 more replies