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Ideapad 500s connected to a 4k monitor. HDMI 2.0?

Q: Ideapad 500s connected to a 4k monitor. HDMI 2.0?

Hello, I am weighing up my options between purchasing an Ideapad 500s or a Thinkpad L460. I do a bit of video editing, and when I'm doing that kind of work I want to hook the laptop up to a 4k screen, (the extra pixels allow a much more efficient workflow). To connect to a 4k monitor at 60Hz I have read that I need a DisplayPort output (which I note that the 500s does not have), or an HDMI 2.0. I suspect that the Ideapad 500s does not have an HDMI 2.0 output, but I would be happy to be contradicted. Could someone please confirm this one way or ther other? Preferably if you could point me to some official documentation about the product which answers the question that would be great! If it does have an HDMI 2.0, I wonder if anyone has any idea how the nVidia chip would handle the 4k screen. I wouldn't be gaming or even doing and 3d modelling or rendering - just some HD video editing - so I expect it would be fine? Many thanks,Tom

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Hi all,
I'm trying to connect an external monitor to my Ideapad 100 (windows 10) using the HDMI port but it is not detecting it.
I previously used the same monitor with another laptop under Windows 7 with the VGA port and it worked just fine.
 
I've updated both display adapters softwares as well as the monitor software and restarted both the monitor and my laptop multiple times but it still won't work.
I tried to download the driver for my monitor but they only have it until windows 8...
 
Can anyone please help?
Thanks a lot
 
Moderator note: subject edited to reflect model in post.  Was:  Thinkpad Twist s230u - problem with hdmi/external monitor

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It comes with a 256gb ssd but I am thinking of adding a additonal SSD into it. Can I do this?

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New machine bought 4th June 2016. Has been working fine until yesterday. Then "all of a sudden"... Failure of WLAN driver (appears to pick up wireless network for 1-2 minutes then drops). Wireless connection either showing as ?no internet, secured? or simply no network connections shown Wi-fi vanishes from Network & Internet. WLAN driver vanishes from Drivers list. Windows Troubleshooter indicates software/hardware issues with the WLAN DriverDriver Power state failure (cannot properly restart or shut down)USB 2 and 3 ports not recognising devices (flash drive, mouse etc.)Reset PC not working from Settings; need to do it via Advanced Startup I have done a full Reset several times and problems persist. Has anyone got an idea of what is going on here? Many thanks

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I have a 500S-14ISK Laptop (ideapad). The other day it was doing an automated windows update. I realized the laptop was low on battery so I plugged in the charger, went out for lunch and hoped the update would be done once I came back. When I returned I realized that the charger was not connected to wall-socket so the laptop shut down in the middle of the update. Now I cant get it to start. If I push the power button, the power button lights up and so does the keyboard but the screen gets nowhere. I cant even come to the BIOS setup to do a factory reset. I tried removing the battery, holding the powerbutton for 30s and then put the battery back in. No luck. Did the same this with and without the charger caple attached. No luck. I also tried connecting the laptop to an external display. No luck.  Is there anything else I can try? Supposedly there is a "NOVO" button, what is that and could that work for me? Greatful for any responses!

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I want to buy a Lenovo IdeaPad 500S notebook from Romania.The only problem is that all of them have UK keyboard layout. I am a developer an I hate the symbols on reginoal keyboards toher than US.Can I buy a notebook from lenovo.com (with US keyboard layout) and shipping  to Romania ?   Thank you !

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Hi, I've had an ideaPad 500s-14ISK for about 8 months now.About a month after I got it, it had a problem where in the middle of working, the screen turned grey, the computer became unresponsive (the backlight was still working) and the only option was to force it to restart.At first I didn't pay attention to it, as it happened about once in 2 weeks, but recently it got much worse, going unresponsive at least once in an hour, sometimes 2 or 3.I decided to try and install some driver updates to try and solve it. Display drivers didn't work, so I tried Power Management also (including the one which came out very recently) without success.2 days ago (my Friday evening) I decided to try a BIOS update, as nothing else more recent worked. I downloaded the update from the "Downloads" section on the Lenovo website, followed the exact instructions on the update and the txt file that came with it. The update started the BIOS flashing process, and guess what? Screen went grey and unresponsive.I waited for some time to see if something might happen, but nothing. I turned it off, and with that the BIOS went bad. Now it is totally bricked, it does try to accept USB when I turn it on with Fn+R+Power though.Any help would be greatly appreciated.

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How many ram slots does Lenovo IdeaPad 500S 13ISK RAM slots have and where can I find them? The program Lenovo Companion shows it has 2 slots and that the second one is unused but I could not confirm it no where on the internet. I want to install a second RAM of 8 GB in my laptop without losing the original 4 GB.

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Answer Match 72.66%

I have a 500S-14ISK Laptop (ideapad). The other day it was doing an automated windows update. I realized the laptop was low on battery so I plugged in the charger, went out for lunch and hoped the update would be done once I came back. When I returned I realized that the charger was not connected to wall-socket so the laptop shut down in the middle of the update. Now I cant get it to start. If I push the power button, the power button lights up and so does the keyboard but the screen gets nowhere. I cant even come to the BIOS setup to do a factory reset. I tried removing the battery, holding the powerbutton for 30s and then put the battery back in. No luck. Did the same this with and without the charger caple attached. No luck. I also tried connecting the laptop to an external display. No luck.  Is there anything else I can try? Supposedly there is a "NOVO" button, what is that and could that work for me? Greatful for any responses!

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I have recently purchased a new laptop ideapad 500s. Since the day I bought it I am having internet connectivity issues. On system restart or when device is restored from sleep, the internet gets disconnected and a yellow asterisk appears on the WiFi connection in the status bar. On running windows diagnosis, the problem result says "DNS server isn't respnding". The only way the system does get connected to WiFi is if I restart my WiFi modem after the system has started. I have tried all solutions available online to fix the problem. I tried using static DNS entries, tried flushing DNS, updated my WiFi device driver, disabled sleep of the device in power management and even reset Windows using the option available in Windows 10. None of the above methods have helped me resolve the problem. Could this be a hardware problem in the laptop? Any help or suggestions would be greatly appreciated.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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Hello everyone, sometimes my Ideapad doesnt wake up from the Standby Mode. If I "close" the screen and open it the power button ist lighted but the screen stays black. The only thing i can do then ist to hold the Power button to shut the Ideapad down and then hit it again to start it. Is there anyone with the same problem or has even solved the problem? greets Andre

A:Ideapad 500s-14isk doesnt wake up

Hi Andre,
 
Welcome to Lenovo Forums.
 
Can you try turning ON or OFF the Hybrid Sleep?
Open your Lenovo Energy management and turn off the Hard Drive power Saver option?
 
Other things that you can try:

Check this Recommended Settings for Sleep
Turn off Fast Start-up

 
Let us know how you get on.
 
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Answer Match 71.82%

Hello everyone,bought an Ideapad 500-13isk with 128gb ssd some weeks ago.after a windows update the computer started to give me problems after start-up, so i decided to restore the cpmuter via the integrated system and recovery partiton.everytime i try to restore the computer starts back the recovery and can't finish.so, at the moment i'm stuck.i have other computers but i need this one for a trip next week so i can't depot it for repair.i think that the recovery partition in corrupted.i have already prepared an USB disk with windows 10 ready to be installed but i'm alittle worried about the warranty.  if i delete all the partitions and reinstall windows 10 do i void my warranty?do i need a product key or the system will grab it form the bios?is there a way to restore the current status of the machine? (having a recovery partitions is handy, sometimes) thanks in advance 

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Hey everybody, yesterday i used my 500s in battery mode, after a while i had to plug it in (to charge the battery) and then i realized that every status in the windows bar was shown, not at the same time and not in a special row. it showed me:AC mode, Ac is pluggedBattery mode, please chargeAC - xx hours remainig to fully charged It also turns the brightness up and down, like it has to when the battery is low, but after like a second the brightness comes back and it shows the AC plug in the symbol, this changes every second. this is so annoying i can use my 500s only with the lowest level of brightness. at the end of the day the battery has been fully charged and it was ready to use unplugged. can someone help me and know a solution to my problem?--- Im running Win10 in 64 Bitupdated the BIOS yesterdayi also installed all the required updates from Lenovo Compagnion RegardsAndre

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Hi, I receive an Error Code WVC007002-RL8VRF - and my laptop suggests to open a support ticket at Lenovo. When I try to find this section, or open the "connect us" area on Lenovo.com, the site never loads, it just remains blank. Regardless what browser I use. Please support me. I have an ideapad 500s 13
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

A:Ideapad 500s - Hardware scan error

Hi there, Oliver -
Thank you for writing in to the Lenovo Forum - Sorry for delayed response.
 
A service tip has been released concerning the WVC007002 Mathematical Operations Test error message.  This is a false negative and can be ignored; it does not affect the system's functionality or performance.
 
Link to Service Tip;
https://support.lenovo.com/us/en/solutions/HT105222
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Answer Match 71.82%

Every time I closed my laptop and went to the sleep mode, I cannot wake the laptop up no matter which button I pressed. The screen would first vaguely twinkling for several times from a little bright black color to the entire black color, but not easy to obseve, and the laptop screen just never would go to the start page. Thank you for a solution! 

A:Lenovo Ideapad 500s cannot wake-up after sleep

Hi Xsin,
 
Welcome to Lenovo Forums.
 
Can you try turning ON or OFF the Hybrid Sleep?
Open your Lenovo Energy management and turn off the Hard Drive power Saver option?
 
Other things that you can try:

Check this Recommended Settings for Sleep
Turn off Fast Start-up

 
Let us know how you get on.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Answer Match 71.82%

New ideapad 500S-14ISK with Windows 10 keeps getting abrupt blackscreens, so I've to turn it off and on again.Anyone with the same problem or solving idea? 

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I bought a brand new Ideapad 500s and did a lenovo hardware scan. It failed on mathematical operations and i was told to update the graphics card drivers - have two (intel hd graphics 520, NVIDIA GeForce 920). They updated successfully. However now Microsoft Edge will not open - i open it and it closes immediately. I can use IE and Firefox but not Edge. I called support and was told to reinstall the drivers and it would work but that had no impact. Edge still will not open. Any ideas?










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A:Ideapad 500s - Microsoft Edge not working

Hi saorchid , 
 
Welcome to the Community Forums. 
 
SInce MS Edge are prebuilt to the system files , try Repair Microsoft Edge Through System File Checker initially. 
If unable to repair you may go to the next step to Reset Microsoft Edge Through PowerShell . 
 
Update us how things go. 
 
 
Regards

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Hello, Just purchased the ideapad 500s...love the laptop but after a computer scan through the lenovo solution center, i keep getting a failed result because of the intel graphics 520 hd card.  The 'mathematical operations test' keeps failing.  I have re-installed the driver through the lenovo support website but it did not take care of it.  is this because of Windows 10?  I am thinking there are still some quirks with the operating system and compatability with hardware. Thank you.










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A:Ideapad 500s - graphics card issue

I've never owned a Lenovo laptop until recently, I've always bought my computers from Dell. However, a couple of week ago, I decided to purchase the Ideapad 500 and I'm already having an issue with the Intel Graphics Card. When I watch videos, like from YouTube, the images keep scrambling and there is a horizontal, white band of interference that keeps flashing at the bottom of the screen. I've even started getting the blue and black error screens. I ran the Lenovo Solutions Center app and got the same result. There was a failure with the Intel HD Graphics Card, "Mathematical Operations Test." Here is the Results Code: WVC007002-RK8WFH. I checked the Intel website for the latest version of the graphics card to see if mine is out of date, and it is. My version is 10.18.15.4279, which was released, 8/24/2015. The new version is 15.40.10.4300, which was released, 10/26/2015. The recommendations given by the Intel website for updating the driver, seem to address the issues I'm having with the blue and black screens. Anyway, since my driver is out-of-date, I downloaded and tried to install this latest one, but I got an error message, saying it must be done by the manufacture. I then checked Lenovo's website to see if they had it for downloading, but the only graphics card that Lenovo has available is out-of-date too. I have a two-year warranty, but I don't want to ship my laptop just to have my graphics card updated.

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I have Lenovo Ideapad 500S-14ISK i5 Processor, planning to replace the original RAM 4GB Ramaxel 12800 with Kingston HyperX Impact 8GB DDR3L 1600 MHz or HyperX Impact 8GB DDR3L 1866 MHzCan i replace between this 2 RAM in my notebook?Really appreciate your feedbackThanks

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When I log in to the Lenovo support site, there are 27 drivers listed for my ideapad 500S-14ISK laptop. I'd like to know...Should I install some/all of these?Should these be installed automatically in system updates?How do I know which of these are already installed? I am particularly interested in the Graphics drivers as this is a replacement machine as I had problems with the previous one's graphics card/driver. There are two listed under "Display and Video graphics": 10.18.13.5474 released on 23/5/16, and "Graphics 20.19.15.4364a;Audio 8.20.0.745" released on 12/5/16. Should I install either or both of these? ThanksAdrian

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Hello  I just got Lenovo 500S model, current disk is a SSD 128GB, SAMSUNG MZYLF128HCHP-000L2, I googled it but I found a flash memory type and not much info about it Wondering if it is possible to have a SSD 250GB/500GB, I found the Hardware manual "ideapad_500s-13isk_hmm_201509.pdf" for this model and the options are mainly Lenovo parts: 12 Hard disk drive, ST500LT012 6G 7mm 5.4K 500G HDD 1620038312 Hard disk drive, MQ01ABF050 6G 7mm 5.4K 500G HDD 1620043312 Hard disk drive, ST500LM000 7mm 500G+8G ( for SIT) 5H20H2460812 HDD, WD WD5000LPCX-24VHAT0 7mm 5400rpm 500G HDD 5H20J3576212 HDD, WD10SPCX-24HWST1 6G 7mm 1T HDD 1620055412 HDD, HTS541010A7E630 7mm 5400rpm 1T HDD 1620065812 SSD, Samsung MZYLF128HCHP 2.5" 5mm 128GB SSD 5SD0H45117 In the Lenovo 500S 13ISK product overview page is written: Hard disk drive:Form factor: 2.5-inch, 5.0 mm or 7.0 mmInterface: SATA IIIIs there any chance to install another SSD like Samsung 850 Evo 250GB?  Thanks for any support  

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Hey guys, I really hope you can help me. Every time I do a hardware scan in Lenovo Solution Center I get this problem: Intel(R) HD Graphics 520, Mathematical Operations Test Failed. Final result code: W13UAM84B-1RZ5M2What should I do? I really hope I don't need to send it in service because I buyed the laptop from Germany and I am not there anymore. Thank you!! 

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Hello dear Community,I recently bought a IdeaPad 500s and connected it to Wifi in Germany without problems. Now i am staying in Peru for a year and am not able to connect to any Wifi. I already reset the Network Adjustments with Netsh int ip resetNetsh winsock resetwhich did not change anything. It is the same with every network: i insert the right password and then they tell me: no connection with the wifi possible. I also turned off the Kapersky Internet Security Protection.Could you please help me.I really have to use the Laptop.

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Answer Match 71.4%

Nothing is showing up on the TV. I selected the Extended screen option & nothing. I looked in Display Settings & no second screen is being detected. Even though on the TV itself. It reads that a HDMI is connected to the specific HDMI port. Windows 10 says my Drivers are all updated & my Displey Driver is AMD Radeon R7 200 Series

A:HDMI connected to Monitor & the other end connted to TV

If the title of your post is accurate.....then that will never work. You have to connect the TV to the PC with an HDMI cable and then do the same thing for the monitor. You need 2 cables. No other way around it.

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Answer Match 71.4%

I get no sound when I connect my hdmi monitor my laptop

My monitor has no sound

How do I keep the sound on my laptop?

Thanks
OM
 

A:No sound when hdmi monitor connected

Try clicking the speaker icon in the lower right corner of your monitor, click playback devices, your monitor should be listed there and you need to set it as default.
 

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I have recently bought an Ideapad 500s with an i7 processor and Intel HD Integrated Graphics 520. I have seen, through the use of some websites, that my dedicated video RAM is only 128mb. It appears that the way to increase this is through the use of Advanced Settings in BIOS, but this laptop does not appear to have that option in its' bios settings. Is there any way to either access the advanced BIOS settings or increase the dedicated video RAM by another method?

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Hi there, do you know the solution for this?

A:Screen flickers, Lenovo Ideapad 500s-14ISK

Hi Lruth,
 
Welcome to Lenovo Community!
 
We are sorry to hear that display is flickering in your Lenovo idea pad 500s-141SK.
 
Please do confirm which operating system is running on your laptop.
 
Check in BIOS if issue persists.
 
Confirm if flickering happens when you are closing and opening the lid.
 
Best Regards,
Poojitha.
--------------------------------------------------------------------------------------------------------------------
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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ALPS driver v8.201.1611.252 : multi finger 2 finger clicking not working on Windows 10.I was try this solution but not working: https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Two-finger-tap-right-click-ALPS-Yoga-500-H...Can you help me?

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IdeaPad 500S - Black Screen During Normal Work My Ideapad 500S is one month old. After a few days with it, I have seen that in the middle of my normal work (Word, Excel, ETC...) My screen turn Black and never go back. Only with restart the black screen is going normal again. What should I do here?Thank you

A:IdeaPad 500S - Black Screen During Normal Work

Hi Yanov,
 
Welcome to Lenovo Forums.
 
A number of things can cause your screen to be blank. A suddenly black screen accompanied by what appears to be a completely unresponsive computer is, most often, a symptom that your computer has crashed.
 
And the most common cause of crashes is overheating
 
Your computer needs good ventilation to avoid overheating. Make certain that the ventilation holes aren?t blocked by dust or other debris. It can be due to running a CPU-intensive program or game continuously for a long time. If the latter is the case, you may need to take steps to provide extra ventilation, or cool the air flowing around or through your computer.
 
The graphics or video card can go bad, which may cause a blank screen.
 
Problems with the motherboard can cause a computer screen to go blank, as can a hard disk crash.
 
Try doing these things:
 
If your screen still doesn?t light up after cooling it down, connect your computer to a different power outlet and reboot the computer. If you have an extra monitor lying around at home, switch it with the current one to see if your monitor is bad.
 
If you recently made changes to the computer?s hardware, uninstall what was just added and restore the system. If this still doesn?t get your screen to work, try restarting it in safe mode. This can be done by pressing F8 once the computer begins to boot up. Select safe mode by using the arrow keys. This will bring t... Read more

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Answer Match 70.98%

I'm wondering where to download the power management software for the Ideapad 500s 13ISK, so that I can set the battery charging to conservation mode. There's only Advanced Configuration and Power Management Interface driver available in the download section of ideapad 500s, no application softwares available. Thank you!

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Answer Match 70.98%

Hi, I bought my Ideapad 500S-14ISK on 6/2/2016.  Surprised that the new notebook can't start properly. After power on, it kept in the black screen and can't go to Windows 10. (The power button light is on). Since this happen occasionally, I can't find the cause at the moment. Each time this happen, I pressed and hold the power button for few seconds. Then the notebook turned off completely.After this, the notebook can start properly again. Waiting for anyone help, thank you. 22/2/2016










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A:Ideapad 500S-14ISK Black Screen after power on

Hi HK,
 
Welcome to Lenovo Forums.
 
I suggest you to perform the Flee-Power and try to access BIOS to reset it. Below are the steps to check and resolve the issue.
 

Remove the battery and any other peripheral device connected to the computer.
Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.
If the issue persists even after performing Flee Power then resetting BIOS to its defaults should resolve the issue
Now access the BIOS menu press ?F2? when the Lenovo logo appears on the screen while the computer is starting up.
Then to reset the BIOS to its defaults click on ?F9? Key and select YES.
Now Click on ?F10? Key to safe the changes that are done in BIOS, restart the computer and check if the issue is resolved.

 
I hope the above information helps.
 
Regards,
Shashi Kumar
 
--------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

9 more replies
Answer Match 70.98%

Hello all, I recently bought my Lenovo Ideapad 500s and I am experiencing wifi problems. The wifi would frequently disconnect and say that my network is limited. I would usually disconnect and reconnect and that solves my problem. I am wondering if there is a way to fix this wifi problem instead of continueously reconnecting. If you need any further information, please contact me.  Edit- Does anyone know a way to remove the pop-up for whenever I use capslock? Thanks.

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Hello, I built my new computer about a week ago and was running it off a single 19" Tevion TV while I waited for the HDMI cables to arrive so I could setup my second monitor.

They arrived yesterday and when I plugged in my 32" JVC LT-32DA30J there was overscanning and the bluriness. I fixed the overscanning in the TV's menu and now the size is correct but even at native resolution, the JVC monitor is still quite blurry and is a strain to look at and concentrate on.

Plugging the HDMI cable into my Tevion monitor made that go blurry as well so it could be the HDMI cable or the motherboard ports (when I first got the PC, the VGA port had the same problem but once updated it looked normal)

Does anyone know of a fix to this ? Or can at least suggest what part is going wrong so I can try and fix it ?

What I have tried:
Changing the resolution - all the different resolutions all show the same blurriness
Changing the refresh rate - problem persists through all refresh rates
Changing monitor settings - As above, changing these settings didn't help with anything

Any help is very appreciated , I've been trying to fix this problem for most of yesterday

A:HDMI connected monitor is blurry and seems out of focus

you dont seem to have changed the 2 most important things!!

1) update the display/gpu drivers.
2) change the hdmi cable.

if neither results in it working then report back!

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Answer Match 70.56%

Hi! I have this monitor http://www.newegg.com/Product/Product.aspx?Item=N82E16824014146

and this cable

http://www.newegg.com/Product/Product.aspx?Item=N82E16812226013

Connected to a normal TV and HDMI to DVI cable to my lcd monitor at the same time it gave me an option at startup to switch to my HDMI source, but when I did all I saw was black on the LCD screen.

I was able to go into Display settings and switch it to HDMI manually but when it swaps to my lcd monitor its nothing but black again!

Do HDMI to DVI cables work for PS3s? My lcd monitor does not have a HDMI plug in. Only VGA and DVI

I'm hoping theres a trick to get this working or at the very least an adapter that wouldn't degrade the quality as much.
 

A:Playstation 3 and HDMI to DVI Cable connected to LCD Monitor

oh nvm my monitor dosent support high def outputs =\
 

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Answer Match 70.56%

I have an external monitor with no speakers I use as a dual display along with my laptop monitor. No sound comes out of my laptop speakers nor when I hook up external speakers to it while I have the external monitor hooked up by the HDMI cable. Is there anything I can do to get this to work?
Thanks,
Bill

A:HDMI monitor no speakers-no sound from anywhere when connected?

Right click on the volume control and then Properties,

When you connect the HDMI it becomes the default output device, even though it has no speakers.

You need to change this back to "Speakers" and set as default.

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Answer Match 70.56%

I have the same issue in windows 10 home 64 bit-
HDMI monitor no speakers-no sound from anywhere when connected?



When I right click on the volume control, the options it shows are:
open volume control
playback devices
recording devices
sounds
volume control options

It does not give me a properties option.

Then I went to control panel and searched for sound. Then I saw the screen below. There was a Digital Audio as well and I clicked 'Don't use this device(disable)' on it by mistake and clicked OK.



Now, I only have Speakers option. How do I get the Digital Audio option back in here? I think that will solve my original problem.

Thanks

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Answer Match 70.14%

I purchased this product on 9th July '16 and ever since i started using, i am getting frequent INTEL HD GRAPHICS ERROR,see attached screen shot. Please suggest solution. Further online warranty expiry is showing 1st may 2017, why is it that warranty is not 12 months from date of purchase. 

























2016-07-17.png ?162 KB

A:500S-13ISK Laptop (ideapad) - Machine Type 80Q2

Hi there, Ajith -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
A service tip has been released concerning the WVC007002 Mathematical Operations Test error message.  This is a false negative and can be ignored; it does not affect the system's functionality or performance.
 
Link to Service Tip;
https://support.lenovo.com/us/en/solutions/HT105222
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Answer Match 70.14%

Hi !I bought new laptop two months ago and  have frustrating problem with WiFi performance.My internet connection is 20Mbit and max 20ms ping, but max speed measured by speedtest on my new laptop is 2-3Mbit and 80ms ping. Unfortunately videos are not loading, and everything is buffering sooo long.I tried reinstalling drivers with no luck. I've read about problems with Atheros wireless drivers and Win10 but i haven?t found any solution on internet working for me.Any suggestions ?  

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Answer Match 70.14%

Hello So a while ago I posted about a problem I was having that caused my laptop(fairly new 1.5 months now) to randomly crash or go in a blacklit screen mode where the only option to get it working again is to hard reset it. I think a lenovo community memeber posted up a fix that i should download (Intel Management Enginer Hardware .. something like that). That fix did not work and then I tried the suggested method by a customer which only worked for a week. I also contancted lenovo and allowed them access to my computer and all that was done was updating the drivers.  My warranty is for a year and I would have to send it to get it fixed My questions are, is there anything else I can do myself to resolve this issue?If lenovo cannot solve this issue what can be done about it. Any help would be greatly appreciated, I just started university and I often find I fall behind on some programming for a course because I cannot bring my laptop to school as it is pretty much useless

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Answer Match 70.14%

So basically, I just got this laptop (well about a month ago) and ever since the third day, at completely random times the screen goes blacklit. I have no cursor control or keypad control, i changed all the sleep settings to never and nothing seems to be working. I have to completely restart the laptop to do anything again. On the reiliability report it usually says windows stopped working or was closed unexpectedly. Other than this problem, there is literally nothing wrong with it, it works perfectly fine I am very frustrated as I bought this laptop for university  Any help will be greatly appreciated.

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Answer Match 70.14%

Using ACER K272HUL 31 inch monitor, connected via HDMI to my Y700-15ISK Laptop (ideapad). I am still in warranty according to my support account. (I did however swap out the default hard drive for another one purchased elsewhere) Here's what is happening: certain parts of the monitor with motion will remain colored while static parts will gray out. Here's a reddit thread I submitted to /r/techsupport. In hopes of utilizing two communities. So far, Bad HDMI port seems to be highest contender. I had a Y50-70 before this Y700 whose HDMI port was rather poor in quality; did not seat well, breathing on it wrong disconnected from monitor. It would not surprise me if that is the root problem.

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Answer Match 70.14%

Hey guys.. so I connected my other SA350 monitor from my other broken computer to my main one, and it shows a black screen. They're the same monitors, and the power to both are on. I'm on Extended, the other monitor's input is HDMI and the output port on the computer is DVI (Amazon Basics). Main monitor is VGA to VGA. What should I do? Updated system specs for your convenience.

A:Second monitor connected by HDMI to DVI shows black screen

Solved. Sorry, it seems the monitor is just Pfftt. It's dead, and it's going to the Samsung Service Center ASAP.

1 more replies
Answer Match 70.14%

Hi,

I've recently purchased a Samsung T23A750 monitor and to my disappointment when I try to watch a movie the built in speakers are not functioning. I have a Sony Vaio Z216GX connected via HDMI to the monitor (HDMI-DVI) port. I can definitely see the video, but no audio is playing from the speakers. The built in speakers are not at fault- I did a self-diagnosis of the monitor and the speakers seem to work fine. I also set the monitor as the default for the audio and even when Win 7 says its functioning properly, the speakers still don't work. Conversely, setting the default to my PC speakers work fine. I'm sure its not the HDMI cable- I used the same one to hook my pc to my tv with everything working fine. Any ideas??

A:Monitor Speakers not working when connected via HDMI to laptop

make sure you have the latest drivers for the hdmi can check by going to the windows start bar and right clicking on computer and choosing manage then click device manger and open the tab were it says sound,video and game controllers if you see somthing related to hdmi and has a yellow triangle then right click on it and update software if no yellow triangle is there try it anyways if that doesn't help then post here again, hopefully someone who knows more about hdmi can help also because i never had hdmi but ive had audio problems with my speakers before and this is how ive fixed it before

2 more replies
Answer Match 69.3%

I have been using an HP Z display as an ext monitor, connected to my Pavilion 15 notebook using the hdmi port.  Following an update 2 days ago, the monitor no longer receives a signal from the hdmi port.  (I know the monitor and cable are ok as they work on another laptop). Any help or suggestions how to resolve this issue will be great!

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Answer Match 62.58%

Hi, I can't seem to get anything higher than 1920x1080 in the list of available resolution options when I connect my Dell U2713HM monitor to my Dell Inspiron 15 laptop. I've run this monitor at 2560x1440 on another laptop over HDMI in the past but that was with Windows 8. The Intel HD Graphics 530 Control Panel doesn't offer any resolutions above 1920x1080 for the external monitor and adding custom resolutions results in the error "the custom resolution exceeds the maximum bandwidth capacity". I'm using the same high speed HDMI cable that worked at 2560x1440 with this monitor on my previous laptop. I'm fully up to date on all of the drivers for the laptop.
Does anyone have any suggestions? I'm not sure what else to try. Could this be a Windows 10 issue? Should I try the standard Intel HD Graphics 530 drivers from the Intel website?

A:Dell Inspiron 15 7559 connected to Dell U2713HM monitor over HDMI can't do 2560x1440 resolution in Windows 10

Hi JonoBloo,
The hardware on the system supports the 2560x1440. It should be a software issue. I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.

Press the Windows key and Start typing devmgmt.msc and then press enter.
Select the Display adapters listed and right click on it.
Now select properties.
In the properties window, under Driver tab, click on Uninstall button.
Check “Delete the driver software for this device.”
You want to delete the driver click OK.

After the uninstall finishes restart the system. Then reinstall the Intel video card driver for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.

1 more replies
Answer Match 57.12%

Hi, I'm looking to see if it is possible to send the output from my bridge camera hdmi socket to the screen of my Ideapad 500 via the inbuilt hdmi socket? Thanks, Lol.

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Answer Match 55.86%

The OS is Windows 10. When I plug the hdmi cable, the image works fine, but SOMETIMES the audio comes only from the computer speakers. The tv is not listed in the playback devices, even though the disabled and disconnected devices are ticked to be shown. A restart appears to solve this temporarily. I've been trying to find a pattern (guessing it was some kind of interaction with the headphones jack, or maybe having the tv off at the time of plugging the hdmi in, etc), but I've failed so far. It looks totally random to me. I've also updated the drivers, etc Any suggestions? Thank you

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Answer Match 55.44%

Hi,

I have an Asrock ION 330 HT BD with a Sony Bravia 720p attached (HDMI to HDMI). When I start up my PC, the screen remains black. Only after I plug in a second monitor, both screens work just fine. When I pull the second monitor out, the Bravia also stops getting a signal. Seems a bit weird.. How can I get it to work with just the Bravia attached?

Thanks,
Gijs

A:HDMI to HDMI only working with second monitor attached

Hi and welcome to the forum.

Have you made sure your graphics card driver is up to date?

Have you tried starting your PC up in safe mode and seeing if the problem still persists?

Please ensure you have done both of these and then post back; it would also be helpful if we knew your system specifications which you can fill in under 'User CP'.

Also does the task bar appear on the primary monitor or secondary monitor?


Oli

9 more replies
Answer Match 55.44%

I have a video card with both a DVI and an HDMI output and a monitor with only an HDMI input. Should I connect my monitor to my PC with an HDMI cable or with a DVI - HDMI cable?

A:Should I use an HDMI or HDMI-DVI cable to connect to my monitor?

Hdmi

4 more replies
Answer Match 55.44%

My laptop's monitor is broken, so I use an external monitor plugged in through an HDMI cord. I updated to Windows 10 and can't figure out how to toggle between display settings. I know you can do Windows + P and select expand, but seeing as I have a broken laptop monitor I can't do anything.

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Answer Match 55.02%

Hello - we have a Lenovo Ideapad 500-15ACZ Laptop. My son connected the laptop to a TV using an HDMI cable. Both the TV and Laptop Display showed the same thing. He unplugged it and closed the laptop screen to carry it to another room. When he opened it back up the laptop display was blank. He has tried rebooting/restarting the laptop, but it is still a blank display. Isn't there a Fn+Key combo that changes the display? I can't seem to find documentation on that anywhere... The power light is on and you can hear the hard drive working - we just can't see anything. Can anyone tell me what we are missing? I'm sure it is something easy...thanks in advance. Processor: AMD A10-8700P Processor(AMD A10-8700P): : Memory: 8GB DDR3L 1600: : Operating System: Windows 10 Home 64(EN:English): : Hard Drive: 1TB 5400: : Optical Drive: DVD Recordable: : Wireless Network: Bluetooth Version 4.0; Lenovo AC Wireless: : Camera: 720p HD Camera: : Monitor: 15.6 1920x1080:

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Answer Match 53.76%

Hi,

So eagerly i tought to buy this cool looking laptop for a huge $2000 i needed it to output to a hdmi monitor ot TV so sometimes i could see movies as well, now i had to buy the special DA200 dell adaptor and in the past 3 weeks it`s been a complete nightmare, i WAS NEVER ABLE to make it work permanently. The chat support was no help at all usually simply resuming to try and replace the part but i do think the part is good and i didn't feel like waiting 2 weeks for it to ship from china.

The ethernet and usb work on the DA200 adaptor , EXCEPT HDMI.  SOMETIMES it would work briefly until next restart, i had tried everything ever available on the internet. The laptop is running Windows 10 (as it`s restricted to that version, i tried to install other versions with lots of issues and compatibility issues) so  i have installed reinstalled and installed different versions of the video driver for all possible windowses and none worked. what did work was very brief until next restart and that usually happened when i had a fresh windows install, after the first restart i will get a non working hdmi again.  

I have tried several hdmi cables so i know it`s not the hdmi cable or the tv ot the monitor. and nobody seems to be able to help!!

A:dell xps 13 9450 (2015 new version) does not output HDMI to tv or monitor via special dell DA200 Hdmi adaptor

Oops I see my first post got sent, even if the website failed...
Anyay.. I talked to Dell Support and they told me to update the firmware for:
Intel (R) Thunderbolt 3 Firmware Update
(version 02.05.04,A00)
downloaded forn Dell.com/support
Enter your service tag and you will find it under Chipset on the driver download page.
That fixed it for me!
It was a known issue for the guy i talked to.

9 more replies
Answer Match 52.5%

First of all sorry if it's not that Windows related!
So the problem is that my LCD TV has a scrambled picture when my computer is turned on and connected to the TV via HDMI. I got analog signal TV connection but the picture is fine while the PC is turned off. Yeah I know I should get digi TV but till then I would like to sort this out. The TV is a Samsung 40" LCD model LE40A336. It has 2 HDMI input ports. Tryed both with same results. BTW if I remember it right, I had the PC connected via VGA last weekend and didn't have this problem. I will double check it in the morning.
Maybe I'm using wrong setting with PC... wrong Hz or sth. Anyhow maybe someone has had similar problems and solved it.
PC:
GTX 470 DVI->HDMI
i5 2500K
Windows 7 x64
EDIT: The TV is the only monitor connected to the PC via HDMI. Sound is passing through the HDMI cable aswell.

A:TV scrambled while PC is connected via HDMI

  
Quote: Originally Posted by karelo


First of all sorry if it's not that Windows related!
So the problem is that my LCD TV has a scrambled picture when my computer is turned on and connected to the TV via HDMI. I got analog signal TV connection but the picture is fine while the PC is turned off. Yeah I know I should get digi TV but till then I would like to sort this out. The TV is a Samsung 40" LCD model LE40A336. It has 2 HDMI input ports. Tryed both with same results. BTW if I remember it right, I had the PC connected via VGA last weekend and didn't have this problem. I will double check it in the morning.
Maybe I'm using wrong setting with PC... wrong Hz or sth. Anyhow maybe someone has had similar problems and solved it.
PC:
GTX 470 DVI->HDMI
i5 2500K
Windows 7 x64
EDIT: The TV is the only monitor connected to the PC via HDMI. Sound is passing through the HDMI cable aswell.


the VGA doesn't transfer data signals through digital technology, it uses analog, that's why the picture appears correct on the VGA, the HDMi though uses a technology called HDCP handshaking, the PC needs to handshake the display for it to show the images being encrypted from the desktop, if that handshake doesn't take place then the image will appear scrambled.

you can read up about HDCP here High-bandwidth Digital Content Protection - Wikipedia, the free encyclopedia but your options are just to use the VGA cable, or if it is a software fault then ... Read more

6 more replies
Answer Match 52.5%

hello 
when i connect my TV ( samsung) with HDMI to my Sony vaio i can not play the audio on the TV( after i commute to AV- HDMI ) 
only after i reboot my laptop with the HDMI connected. 
after that i can play a movie with audio on TV. 

can u tell me why ? 
i run Win 8.1

thank you 
Alex 

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Answer Match 52.5%

I have Quadro DVD-922 connected with HDTV via HDMI.

Video output is set to HD, but when I try to play an HD file - it doesn't work.

What should I do to be able to play HD videos?
 

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Answer Match 52.5%

Hello everyone!

First of all i would like to thank everyone for the answers and help you share and i am new to this forum. I tried to search before making this thread but i havent found any answer that could help me.

I just bought 2 LCD monitors ( Acer and Asus) they all work perfectly But i have a problem, a huge one. The Asus monitor refuses to work when the VGA (acer) is connected and vice versa.

The Asus is a 23" LCD monitor, its connected via HDMI.
The Acer is a 18,5" LCD monitor, its connected via VGA.
My laptop is an Acer 7736, 2,20 GHZ, 4 GB RAM, 1GB graphic card from ATI Radeon.
So i beg you please to help me, i have tried everything possible, been trying for the last 7 hours and i even downloaded Ultramon but it doenst work either.

I only want them to work in same time, what can i do?

Here is the link, i even tried updating the drivers on the graphic card but nothing works.
Thanks in advance!!!

A:HDMI trouble when VGA connected

A lot of laptops do not have the ability to go to more than two monitors (Edit: this is including laptop as monitor). You can probably have both work if you close your laptop lid, otherwise, only the laptop and VGA or laptop and HDMI will work. (Edit: if you close laptop lid, the two monitors VGA and HDMI will work but only with laptop monitor closed)

I think there is a piece of hardware you can purchase that can turn a USB port into and external display adapter, but I don't know if it was GFX card specific or if your card needs or supports a particular piece.

My laptop suffers from this as well. I tried it and confirmed it after seeing issue on this forum a few weeks ago.

9 more replies
Answer Match 52.5%

I have a HP Pavilion dv4-1435dx laptop. TV is Dynex LCD (one of those no name brand ones ) I checked the drivers on the laptop, they all seem to be up to date. However when I go to Control panel-Sound-Manage audio devices, there is no icon with an HDMI label to select for playback device. How do I add the driver for HDMI (to select)?

I have scanned (and tried) numerous suggestions on this type of a problem on different sites on the web (including this one, under a different thread)

Any suggestions, other than try a new cable?
Thank you in advance.

A:No audio When PC connected to TV by HDMI

Welcome to SevenForums.

In Sounds / Playback make sure it is not disabled and hidden.
Rt click on the Sounds / Playback window to make sure "Show Disabled Devices" is checked.

If it is not there open Device Manager to see if is listed and there are no errors.
You can open Device Manger from Start/Search

3 more replies
Answer Match 52.5%

I just connected my VIORE hdmi to my new PC with Win 7 Ati Radeon graphics and my screen picture is bigger than the display. Icons are cut in half on the left, cannot see start or time on the bottom or left or right. Display section calls it a CV TV15

how do I adjust the screen logical to fit the screen physical. This is the 1st monitor I have had that did not have buttons do do this
 

A:VIORE HDMI WIN 7I just connected my VIORE hdmi to my new PC with Win 7 Ati Radeon gra

You need to adjust the graphics settings for the correct resolution for the TV.
 

2 more replies
Answer Match 52.08%

I have the 2nd setup through a vga to hdmi cable but it just sits there black with "check signal cable."

2nd monitor is an lg2241

Tried:

- multiple re-boots
- downloaded a driver from LG but don't see that it did any kind of install. Double clicking it's zip file opened it and clicking on the three files did nothing but open gibberish code.
- at screen resolution I see multiple displays and I have it set on extended.
- Clicked detect and identify
- #2 says display device on vga
- tried unplugging and reconnecting the cable (hdmi to vga)

I'm lost. SOS!

lol!

Thx,
Dave

A:Dual monitor setup hdmi to vga on 2nd monitor shows nothing

Dave welcome to the Seven Forums.

That cable won't work unless the VGA port on the computer/laptop supports digital (highly unlikely), as VGA is an analogue signal and HDMI is digital. To get it to work you would need some kind of converter not an adapter, which that cable essentially is.

Assuming this is your monitor,

LG E2241V-BN: 22" Full HD LED LCD Monitor | LG USA

is says it has a VGA port on it. If it does then just use a plain old VGA cable.

9 more replies
Answer Match 52.08%

Today my notebook Asus M50Vn suddenly started to behave weird. While it's connected to plasma via HDMI, everything starts to stutter a bit, which is very inconvenient in videos. It works like this: 0,5 s of fluid picture, 0,1 s of freeze, 0,5 s of fluid picture, and so on.

Situation is the same on primary (built-in) monitor and secondary (plasma), as well as on youtube, VLC, PotPlayer and MPC HC. DXVA and CUDA won't make any difference, choosing different video renders in player's settings won't do the help as well. I've already tried to install older and newer drivers (graphics is Geforce 9650m GT) but it didn't help.

Computer is 100 % virus free, there is COMODO IS for on-access security and I've also checked it with malwarebytes, hitman pro, emsisoft emergency kit, kaspersky tdss killer and CCE. Almost all processes are disabled.

It's interesting because there's no problems when plasma is connected via VGA.

Unfortunately there's no useful system restore points.

Does anybody have any idea what could be wrong? Thanks in advance.

A:Notebook Is Slow While Connected To HDMI

Well normally I'd have said it was just your laptop struggling to upscale the image due to hardware limitations. But a 9650gt should be more than capable.
What happens if you disable the laptop screen and just use the tv as a primary monitor?

Erm.. Try a different HDMI lead and lower the resolution a little. But that's clutching at straws lol

5 more replies
Answer Match 52.08%

Hi everyone, I just got a new sound bar (Yamaha YAS-105) which only supports Dolby Digital 5.1 (AC3, I think) and I want it to smoothly transcode all of my DTS or newer audio to a multi stream AC3 in both MPC player from the latest K-lite mega pack, VLC and Winamp, or rather, if possible, just in general. If I play something thats DD5.1 in K-Lite's MPC it neatly picks up the audio and displays it as DD on my sound bar, same thing goes for DD5.1 in VLC etc. but as soon as I play something in DTS or higher there is no audio. I've been googling and tweaking the settings already and after messing around a bit it does play sound through MPC but none of my Dolby lights light up on my device and it doesn't sound like 5.1 either, the weird thing is that no lights go on, not even the PCM light just the TV light is connected and it gives a sort of stereo with subwoover sound (so 2.1). If anyone can help me out I'd be very grateful, I know it's possible because it works with media boxes as well, I just can't get it to work on windows... Any extra info, I have an Alienware X51 RC1, Soundbar is a Yamaha YAS-105, like I said it's hooked up via HDMI to my TV and my TV through a Digital optical cable to my soundbar.

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Answer Match 52.08%

Hi I have a strange problem with my b540p Ideacentre. If istart the computer without an hdmi cable connected, the screen just doesn't start, it never turns on. However, if I turn of the computer, plug in an hdmi cable in the out port, and start it works (regardless of wether or not the hhdmi cable is connected to anything. What is the deal with this, and how do I fix it?

A:B540p Only starts if HDMI is connected

I have the same problem.  I was connect to LG tv from hdmi out and now I can't turn on my computer without disconnect hdmi. I've tried set from screen resolution and set to 'show desktop only on 2' and when i disconnect and restart then there is blank screen, but when i connect hdmi then it work.  Please help.

3 more replies
Answer Match 52.08%

Hey guys,

I'd really appreciate your expert assistance!

I've got an Origin Eon-17 SLX laptop that has recently gone out of warranty. I'm getting very frequent BSODs on start up, and it seems to happen almost every time if I have something connected to the HDMI output. It usually will BSOD, then restart fine.

I've tried a fresh install of 8.1, to no avail.

Please find the logs attached.

Many, many thank yous in advance!

A:BSOD often on start up, especially with HDMI connected

Hi mkbcnr33 & welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:
**************************Thu Apr 9 03:42:31.874 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\040915-4734-01.dmp]

Windows 8 Kernel Version 9600 MP (8 procs) Free x64

Built by: 9600.17668.amd64fre.winblue_r8.150127-1500

System Uptime: 0 days 11:14:33.575

Probably caused by : ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )

BugCheck 139, {3, ffffd000248f7500, ffffd000248f7458, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)

Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd000248f7500, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd000248f7458, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR: 0x139

DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT

PROCESS_NAME: System

FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch

CPUID: "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"

MaxSpeed: 2700

CurrentSpeed: 2694

BIOS Version 4.6.5

BIOS Release Date 02/14/2014

Manufacturer Notebook

Product Name P17SM-A

?????????????????????????????????????????????????????????????????????... Read more

3 more replies
Answer Match 52.08%

Hi, I was wondering if someone can help me. I updated to windows 10 some months ago and realized my beats audio panel was gone. I few day back I re installed the High Definition Audio Device drivers and beats audio seems to came back. I recently bought a denon amplifier and noticed very low sound when I connect the notebook to the amplifier through hdmi.Is the hdmi sending the wrong signal? are there any new drivers for hdmi controllers or realtek sound card? Thanks a lot in advance!!!

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Answer Match 52.08%

Decided to run this old laptop to my TV so that I could watch shows from online. When I connected using an HDMI cable the sound cuts in and out very bad. Thought the cable might be bad so I switched it out for a new high dollar cable but still has the same problem. Issue occurs both streaming and when testing using system sounds (such as "test" in the sound setup in device manager). Running Windows 10 (64-bit) and have installed all system updates and have tried updating the audio driver but it is saying I have the most up to date driver. Any help would be greatly appreciated.

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Answer Match 52.08%

Hello, I just bought an HDMI cable to connect from my HP Pavilion x360 onto my TV. Unfortunately, I only get video on my TV but no audio. The audio only comes from my Pavilion x360. I am aware of right clicking the volume icon and clicking on "playback devices" to set defult the HDMI cable or TV. Unfortunaly, this is not visible even after enabling the disconnected and disabled devices. Please, anyone help so I can get the audio on my TV as well? I've let a screenshot. As a reminder, my HDMI is connected on both sides, and I have both disconnected and disabled devices visible. Thank you!

More replies
Answer Match 52.08%

Today my notebook Asus M50Vn suddenly started to behave weird. While it's connected to plasma via HDMI, everything starts to stutter a bit, which is very inconvenient in videos. It works like this: 0,5 s of fluid picture, 0,1 s of freeze, 0,5 s of fluid picture, and so on.

Situation is the same on primary (built-in) monitor and secondary (plasma), as well as on youtube, VLC, PotPlayer and MPC HC. DXVA and CUDA won't make any difference, choosing different video renders in player's settings won't do the help as well. I've already tried to install older and newer drivers (graphics is Geforce 9650m GT) but it didn't help.

Computer is 100 % virus free, there is COMODO IS for on-access security and I've also checked it with malwarebytes, hitman pro, emsisoft emergency kit, kaspersky tdss killer and CCE. Almost all processes are disabled.

It's interesting because there's no problems when plasma is connected via VGA.

Unfortunately there's no useful system restore points.

Does anybody have any idea what could be wrong? Thanks in advance.

More replies
Answer Match 52.08%

Today my notebook Asus M50Vn suddenly started to behave weird. While it's connected to plasma via HDMI, everything starts to stutter a bit, which is very inconvenient in videos. It works like this: 0,5 s of fluid picture, 0,1 s of freeze, 0,5 s of fluid picture, and so on.

Situation is the same on primary (built-in) monitor and secondary (plasma), as well as on youtube, VLC, PotPlayer and MPC HC. DXVA and CUDA won't make any difference, choosing different video renders in player's settings won't do the help as well. I've already tried to install older and newer drivers (graphics is Geforce 9650m GT) but it didn't help.

Computer is 100 % virus free, there is COMODO IS for on-access security and I've also checked it with malwarebytes, hitman pro, emsisoft emergency kit, kaspersky tdss killer and CCE. Almost all processes are disabled.

It's interesting because there's no problems when plasma is connected via VGA.

Unfortunately there's no useful system restore points.

Does anybody have any idea what could be wrong? Thanks in advance.
 

More replies
Answer Match 52.08%

Hey guys,
I updated my windows 7 acer to windows 10 while i was connected to my tv screen via hdmi... but now my screen doesnt show up on my laptop at all. It only shows up once i connect my laptop to my tv via hdmi... so i cant actually use my laptop without my tv screen which is difficult while trying to study... i am desperate to get this fixed... if anyone has any ideas please let me know

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Answer Match 52.08%

I have an Elitebook 8530p that I am trying to connect to my TV so I can view online TV on my TV screen. I can stream the online TV and watch it on the laptop ok, and I can connect the laptop to the TV with HDMI cord and I see the picture on the TV too, but as soon as I push the play button and it starts to stream the Laptop freezes. This happens on both TV's in our house with different HDMI cords which leads me to believe it is an issue with the laptop (not the TV's or cords). I have tried pushing the Fn + F4 buttons to clone it but that makes no difference. I have tried changing the display settings but I don't really know what I am doing! Another post said to choose full HDMI setting but even though the laptop has a HMDI port it didn't appear to have that setting. Is it too old?
 

A:Laptop freezes when connected to TV through HDMI

The problem is most likely the video card driver, so yes technically your laptop is too old, but luckily you can save that geezer! If updating the drivers doesn't work then you can try changing resolutions.

Solution found here:
http://answers.microsoft.com/en-us/...o/7fafd27d-816f-456c-afa6-3c7fec3909e3?auth=1
a. Click Start, and then click Control Panel.

b. Click System and Maintenance, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

c. In Device Manager, expand Display Adapters, right-click the display devices, and then click properties and under the driver tab click on Uninstall.

d. When you are prompted to confirm that you want to remove the device, click OK.

e. Restart the computer.

After the computer restarts, the drivers will be automatically installed. Check after this procedure. Also check if you have any exclamation mark or cross marks alongside the display devices listed in device manager.
You can update the drivers using windows update. Refer to the below mentioned link and use the steps provided accordingly -http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

You may also check if there are any updates for the drivers at the manufacturer website. You may even install the latest drivers from the manufacturer... Read more

3 more replies
Answer Match 52.08%

Hi.  Last week and prior mths HDMI connection worked, TV had sound.  This weekend, 8-20-16, TV sound went away but still had video.  Looked at forums, utube and did the control panel sound device manager.  the Digital Display Audio-AMD High Definition Audio Device; not plugged in is grayed out.  clicked on it to no avail.  the set default is also grayed out so i cant even set a default.  PC speakers do work.  bought a new HDMI cable but no change.  all the drivers are up to date.  not really sure what happened.  worked for months and now no sound.  any idea????

More replies
Answer Match 52.08%

Hi,
I just did a fresh install of Win 8.1 last week and my TV which is connected via HDMI is not getting detected as a display on my PC. My monitor was detected fine.

When i right click my desktop and go to screen resolution, the TV doesnt show up there even post clicking detect. Same if i go into AMD CCC and click on detect.

However Win 8.1 can detect it. The TV is seen in device manager under digital media device and i can see the TV under Devices and Printers in Control Panel. I've tried troubleshooting it but it says everything is fine.
But I need it to come up as a display so i can use it as a primary display at times or to duplicate display.

I had no such problems with Win 7. It would detect right off the bat.

Things ive tried:-
I've installed the Omega 14.12 drivers and the Beta 15.4 drivers.
I've tried installing them in Win 7 compatibility mode too, but the installer then wouldnt give me the option to install the display driver and the HDMI audio driver.

One thing i notice is that the driver for the TV is provided by Microsoft and the date of the driver is 6/21/2006! So maybe this needs to be updated. I tried to click on update driver but it says my driver is up to date.

I also have all the latest windows updates installed.

so not sure what else to do here.

Please help.

A:Win 8.1 - TV connected via HDMI not detected as a Display

The 2006 device driver is simply the generic one which is normal, same one I get when TV is plugged in.
What HDMI port are you using? One on motherboard or one coming directly from GPU? This almost has to be a graphics driver problem.
Why would you try installing drivers in 7 compatibility mode? We are talking 8.1 here right? Have you tried drivers from manufacturers site?
A laptop or desktop? Motherboard and GPU make/model?
So, so many details you've left out.
Would help to have some system specs.

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Answer Match 52.08%

Hi folks, so I got a new pc and connected it to my LG 42LV550T using a DVI to HDMI and 3.5mm from line out (and tried headphone socket) to the 3.5mm audio in (RGB/DVI) socket on the TV but I don't get any sound on the TV.
I connected the PC to my stereo using the line out and headphones socket with 3.5mm to stereo/phono plugs and I get sound, but I would like the sound through the TV and then the TV connected to my stereo for better sound all round.

I know DVI doesn't carry sound.

I had a chat on LG support with no help

Any ideas ?

PC specs.
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8082 Mb
Graphics Card: Intel(R) HD Graphics, -1984 Mb
Hard Drives: C: Total - 953516 MB, Free - 897064 MB;
Motherboard: Gigabyte Technology Co., Ltd., H61MA-D3V
Antivirus: Windows Defender, Disabled

Thanks TechnicalH1
 

A:DVI to HDMI and 3.5mm audio connected but no sound

16 more replies
Answer Match 52.08%

Hi, I was wondering if someone can help me.

I updated to windows 10 some months ago and realized my beats audio panel was gone. I few day back I re installed the High Definition Audio Device drivers and beats audio seems to came back.

I recently bought a denon amplifier and noticed very low sound when I connect the notebook to the amplifier through hdmi.
Is the hdmi sending the wrong signal? are there any new drivers for hdmi controllers or realtek sound card?
My laptop is a HP envy 17 j011nr (i think so) core i5 beats audio
Thanks a lot in advance!!!

A:Low sound when connected to amplifier through hdmi

Realtek shouldn't even be involved with the HDMI sound. I suggest to update your laptop's drivers and use "Intel Display Audio" as your HDMI driver. Set the volume to max then you're good to go.

2 more replies
Answer Match 52.08%

I wish to connect the HDMI to a video projector and the audio port to a sound mixing desk. Either audio or video works fine alone but when both cables connected am getting high-pitched feedback into the sound system. I have tried disabling HDMI as an audio device but it makes no difference. Have tried more than one HDMI and audio cable - same result.  

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Answer Match 51.24%

Hi, new here. After searching for information on my problem I could not find a single thread with the same issue.
Having said that, here goes.

I just bought a new TV and attempted to connect it to my laptop via HDMI. I have used both the laptop and the cable with other TV's in the past with no problem but when I connect the two the laptop powers off as if the power has been cut. It will not boot when the two are connected and only happens when the TV is on. The laptop will boot into safe mode but it seems that HDMI out is disabled in safe mode so I cannot test it. I have checked and my graphics drivers are current. Hope someone can help! Thanks.

More Information: I have since exchanged for a different TV (Different Brand) for an unrelated issue and it doesn't work with this one either, same issue.

A:Laptop Shuts Down When HDMI Connected To Television

I found this article on the Forum not sure if it will be any help

Computer shuts down while TV is connected through HDMI

9 more replies
Answer Match 51.24%

Hi there;

I recently got a lenovo z710 ideapad to replace my previous laptop and serve as a substantial increase in gaming potential. I usually game with my computer connected to an lcd tv with an hdmi cord. However, with the new laptop I am having incredibly constant BSOD issues.

The BSOD has specifically occurred in Bioshock: Infinite and Deus Ex: HR (I have not yet tested any other games significantly). I am normally able to play fine for some time, however after gaming for a variable amount of time my computer blue screens after trying to load a new map or level (either by fast travelling, moving from one map to another, or just from loading a savegame).

In the case of Deus Ex, I can quickly and reliably produce the error, if I run the game and load a save, then quit to desktop and repeat, the BSOD will occur within 2-3 cycles. There was no problem when running the game while not connected to my tv, even after 10 or so cycles.

So far, I've tried the following based on what I could find on the net:
-Verified integrity of the affected games
-re-download affected games
-search error codes on Microsoft's website (no luck)
-Used the Windows ErrorChecking tool to check for hard disk errors
-Complete un-installation of NVidia drivers and safe-mode wipe using Display-Driver-Uninstaller tool

Nothing seems to have any affect. I think (hope) it's a software issue, as the computer did originally come with Windows 8, which I removed and replaced with the Windows 7 ... Read more

A:BSOD while gaming on tv connected via hdmi; nvlddmkm.sys

From the sounds of it, you have a problem with your graphics card, and because it's a laptop it sounds like an overheating issue. You have a bugcheck of 0x116 which is a video tdr error which is generally caused by a faulty graphics card. Download Speccy to monitor your temperatures. Then post a screenshot here.

Speccy - System Information - Free Download

Then can you please run a stress test with furmark by following these instructions.

Video Card - Stress Test with Furmark


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800ec49010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800637e694, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Code:
fffff880`079eca48 fffff880`044bb140 : 00000000`00000116 fffffa80`0ec49010 fffff880`0637e694 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`079eca50 f... Read more

9 more replies
Answer Match 51.24%

I connected the G50 to monitor and it not output any display.  VGA works fine but nothing from the hdmi.

A:G50 will not output video to hdmi connected monito...

Hi A1ci,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with system not able to connect to external monitor through HDMI on your IdeaPad G50.
 

Have you checked with different HDMI cable?
Are you connecting to External monitor or a Televisition?
Please check if the Graphic driver is updated? If not please download the file from the support site and install it.

http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-30-noteboo...
 
Hope this helps.
 
Best regards,
Hemanth Kumar




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

4 more replies
Answer Match 51.24%

I have a brand new MSI Media Live box. The Installation process went fine except when it came to startup after installation. I always receive a blue screen and sometime I have the "irql_not_less_or_equal" message. The system works perfectly when I startup using the VGA connector. I have verified that HDMI does work if I startup using the VGA connector and then extend the desktop.

I have downloaded and install the Windows 7 driver from Nvidia. My card is Geforce 6150. The error descriped above happened using my Philips Tv and also my computer LCD screen.

Any Ideas?

A:Blue screen if startup with HDMI connected

If I remove the HDMI cable from the computer while it is starting up and plug it in again when the login screen has appeared then this works without problems. Also works when starting up from hibernation.

9 more replies
Answer Match 51.24%

My headphone jack is busted, so I bought an HDMI to 3.5mm adapter so I could use my headphones that way. However, I can't get the laptop to send audio over HDMI because it doesn't think there's any device to receive that audio. How can I get Windows to route audio that way anyway? Everything I find is the opposite problem, where someone has a device plugged in and recognized but can't send audio to it.
OS: Windows 7
Model: Dell Inspiron 15r Special Edition
Processor: Intel Core i7-3612QM CPU @ 2.10GHz 2.10GHz
Graphics card: AMD Radeon HD 7730M
Adapter: click here

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Answer Match 51.24%

I messed up display settings for when I attach a TV via HDMI to my laptop. I set the system to display only on the TV (OK, not a totally stupid idea) and then picked a resolution the TV doesn't support (that was TOTALLY stupid!) When I disconnect the TV, laptop display works as normal. As soon as I connect the TV, laptop screen blanks and TV goes to Invalid Format. I have tried to change display settings through the control panel with the TV disconnected, but as soon as I plug in the TV, it goes back to the bad resolution on the TV and no laptop display.

Is this stored in the registry somewhere? I want to reset the flag telling the system to display only on 2nd display.

Please help

A:Invalid Format when laptop connected to HDMI TV

Hi OldWraith, welcome to the Seven Forums.

This should work:Connect the TV, don't mind the Invalid Format warning
Press WIN + P to open Display Switch dialog. You don't see it as it's on the non-working TV display but trust me, it's there:
(Screenshot from our tutorial Display - Change Main Display)
Press Right Arrow > Press Enter to change from Display 2 only to Display 1 only
Now you should have the desktop on laptop's display, you can change your display settings as you wish
Kari

1 more replies
Answer Match 51.24%

System has two HDMI ports and one DVI. The DVI supports a monitor and HDMI is advertised as supporting two monitors. Neither of the HDMI ports are working. Contacted HP support and was told to return for warranty work (1 day old tower). Returned to store for replacement contacted HP support with second tower and was told same, return for warranty work. Contacted online support from another company went through several operations, drivers different connections, both monitor and TV and finally was told tower #2 was also defective. HP Envy 750-197c windows 10

A:Dual monitors not working when connected to HDMI

Hello @77-77-77,I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works,this post has instructions. Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great weekend!

1 more replies
Answer Match 51.24%

I have a Toshiba satellite L305-S5875 I have it connected to my Vizio HDMI HDTV to watch netflix with. It has been working fine except for the past week. When I unplug the laptop to skype and then plug it back into the tv when I am done I get a, "NO RGB signal" message from the tv. I don't know why it is doing this, I have been able to use system restore to get it working again, but it is no longer working. Any ideas?
 

A:laptop connected to HDMI tv was working now keep getting no RGB signal

Try this:

Hold down the input button on the right side of the Tv. This is the bottom button
With the tv off, press and hold the bottom button (input)

When the TV powers up and you see the input menu, release and press the button
to change the mode to your preference.

Hope that helps.
 

1 more replies
Answer Match 51.24%

I've had my laptop for a while, and I've used my TV Screen as a secondary monitor a lot. A while ago my computer updated to windows 8.1 when I fell asleep on it and accidentally hit the update button when it came up (oops), making me have to use windows 8.1 now. Now I haven't had many problems with it, it works fine and dandy, but I do have a major problem when I try to use my second monitor. When I run a game or movie on it, the audio comes out from the laptop speakers, not the TV speakers. Previously, using windows 8, it would let me use both.

I know that if you go into the control panel and the sound systems that it should show two speakers, but for me it isn't. I've tried lots of different things and browsed the web for an answer, but I can't find anything.
Screenshot of my playback devices window:

If anyone knows how to get this to work, it'd be a big help!

A:HDMI connected second momitor not playing audio

According to your screen shot, you only have the PC audio (RealTek) and no HDMI audio. Reinstall the drivers for your video and see if that restores the HDMI audio.

No PC info posted, please fill in the "My System Specs". Helps us to try and help you.

I have both HDMI and PC audio on my Win 8.1 machines so it should work for you, if the PC is fully compatible.

1 more replies
Answer Match 51.24%

I know this is one that has been floating around the forums for a while but I have not been able to find anything that works in my situation. When I connect my laptop to my TV (Panasonic Viera Plasma) via an HDMI cable, I can get the video to show on the TV fine but there is no audio on the TV; it comes out of the laptop. I have tried everything I can think of including deleting the drivers then reinstalling them, updating them, rolling them back, etc., etc., etc. Here are the specs on my laptop:HP ENVY dv7 Notebook PCWindows 8.1 64-bit, 8GB RAMIntel(R) Core(TM) i5-3230M CPU @ 2.60GHzIntel(R) HD Graphics 4000Intel(R) Display Audio (with Beats Audio)IDT High Definition Audio CODEC Also, here is a snapshot of the Playback Devices:  As you can see, I have nothing which says "HDMI". I have gotten quite frustrated with not being able to get this to work. I would appreciate any help I can get. Thank you. Alex...

A:HP Envy dv7 - No Audio When Connected to TV by HDMI Cable; W...

Can someone please help...?

9 more replies
Answer Match 51.24%

I have connected my HP Laptop with Windows 8 to my TV through an HDMI port. I watch netflix and youtube. A couple times a day the sound will just quit working. I check the audio and it says it is still hooked up to the TV. The only way I can figure out how to get it working again is to restart the computer. This has never happened while audio was playing, just when it is not in use for a little while.

Any help would be appreciated.

Thanks!

Luke
 

A:Laptop connected to TV through HDMI Sound turns off every now and then

HP has tens of thousands of different laptops. Which exact one do you have? The full model number will be on a sticker on the bottom and will be similar to DV9240ca or DV6-2130us.
 

3 more replies
Answer Match 51.24%

Hi all,
Toshiba Satellite U400-157
Windows Vista Home Premium Intel Core(TM)Duo CPU [email protected]; RAM 4.00GB
Display Adapter: Mobile Intel(R) 4 series Express Chipset Family
Stage 1
Laptop connected to Panasonic LCD 42" with HDMI cable
Both LCD screen and laptop monitor diplay correctly
Able to change display settings and control cursor at laptop
Everything is working fine

Stage 2 two weeks later
When HDMI cable is connected, Laptop screen goes black, but the LCD screen works fine and the cursor appears on the LCD and can be controlled by the laptop

Stage 3 two (more) weeks later
When HDMI cable is connected, Laptop screen goes black, LCD screen is blank, no cursor visible
I right click laptop screen, go to Graphic Properties>Display settings and try and change the Operating Mode: from Single display to Two
Primary Device: LCD
But these choices are not available.
I go to Control Panel> Personalization> Display Settings
Drop-down menu shows
1. Generic PnPMonitor on Mobile Intel(R) 4 series Express Chipset Family
Select down arrow
2. (Default Monitor) on Mobile Intel(R) 4 series Express Chipset Family appears

Connected HDMI cable and try again
I have two Black Screens ...!
Have tried restarting comp then TV, and vice versa, before and after connecting HDMI cable, but nothing works.
(all other independent operations on the laptop and the TV work perfectly well)

Yelp, help, please ...
TIA
Mukund
PS I did not post correctly, so I ... Read more

A:Black screen when laptop connected to TV via HDMI

Hello, Do you have another HDMI cable to try , if not, do you have a VGA cable to use ?

26 more replies
Answer Match 51.24%

Recently my hard drive went out and I had it replaced with a solid state drive. The problem I'm having now is when I hook up my Samsung Smart TV through an HDMI cable (also tried a new cable with same results) I get wavy, scrolling lines on my laptop that go away when I disconnect the cable. The lines don't show up on my TV and this didn't happen before having my computer repaired.

The Staples tech wants to charge me again for diagnosing it after paying over $270 for a diagnostics and replacement of the hard drive. He said it's not possible for it to be a problem with the new hard drive so it would be another charge even though it didn't do it before having it repaired and my computer reformatted. I'm concerned I'm going to burn something out if I keep using it this way but I also don't want to pay more if it's something simple. He said it could be the motherboard or graphics card but I'm not sure whether or not to trust him. I'm a senior with little technical knowledge.

I want to use an HDMI cable so I can watch Xfinity programming that's available online only. I can live with it doing this as long as it isn't hurting my computer. Any help or suggestions is greatly appreciated.

MSI Laptop - 3 years old
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU P6200 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 3886 Mb
Graphics Card: Int... Read more

A:Scrolling lines on laptop when connected to TV through HDMI

6 more replies
Answer Match 51.24%

I have connected my XPS L502X laptop to my Samsung lcd tv using an hdmi cable.
I do not have clone display as an option. I can only extend the display. My guess is that this has to do with the tv display being run from the nvidia graphics card and the laptop display being run from the integrated graphics. 
I am running Processor    Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)OS Name    Microsoft Windows 7 Home PremiumInstalled Physical Memory (RAM)    6.00 GB
I have updated to the latest bios and the latest drivers for the integrated and the nvidia graphics.
Is there anything I can do to see the same display on my laptop and my tv?
Thanks in advance for any help.

A:How do I clone display on XPS L502X - connected to TV by HDMI

Geekeleh
I certainly suggest making sure that you have the most up to date video driver.  The latest Dell drivers may be found from the following link.
http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=XPS_L502X&os=W764&osl=en&catid=&impid=
You may want to creat an Optimus profile for your applications to ensure that the NVIDIA GPU is being used over the integrated Intel solution.
To create a new profile for an application:

1. Open the NVIDIA Control Panel.
2. Select Manage 3D Settings.
3. Select Program Settings tab
4. Click Add button.
5. Browse to and select the application executable that needs the new profile.
6. Or choose the preferred application from the drop menu.
7. Select the features and settings you wish to change for this application.

Don't forget the basics, try another display if possible and see if the problem continues.  Try another HDMI cable to make sure that the cable is alright. \
Please, let me know what you find out.
 
TB 

33 more replies