I've got a TouchSmart 610-1280qd desktop. It was working fine until 1 week ago when my home had a power outage. Now, it won't even boot up. No power, nothing. Even the power brick light is out. I bought a replacement power brick and when I plug it in, the green led light on the new brick(the old is blue) immediately goes out and there's still no power. The power button effects no response, nor does any button on the keyboard have any effect. There's just no power to the entire computer. I've tried plugging both the old and new power bricks in and initially, the blue and green lights on each respectively go on, until I plug them into the desktop. Then the lights go out and still no power and no response by pressing the power button or any button on the keyboard. I've also tried plugging in the old and new power bricks without the surge protector. The power bricks lights go on, but as soon as I plug them in, still no power. I've tried different outlets around my house and the power bricks lights go on, but as soon as I plug them into the desktop, no power. I've tried plugging he power bricks into the desktop first, then the outlets, and no power at all either in the desktop. There is no response at any stage where i've pressed the keyboards buttons. The desktop just doesn't have any power at all. Anyone have a problem with this? I really hope it isn't what I think it is and the motherboard is out.
Hi there @MrJimCee1, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your computer is not starting properly and does not appear to be getting power. I am happy to help with this. I recommend that you look at this document: HP PCs - Computer Does Not Start (Windows 7). For your purposes you are probably going to have to do Step 1 and then in Step 2, the first section "The computer does not turn on". If after finishing Step 2 there is a change, and the computer is getting power let me know if there is still an issue I can help you with, if it still does not receive power, then you should contact phone support. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.1 more replies
Hai..I have one uint HP Palilion TouchSmart 20 cannot Power ON. The indicator Led light at the Power Socket was light ON but when i press the power botton, the PC cannot boot up (no respond).. Should i submit a report case?? Please Help.. Model: HP Palilion TS 20-F218d AiO PC AllSerial Number: 3CR3290C6XPart Number: H5Y90AA Note: The warranty expierd Oct 2016More replies
I shut down my desktop earlier this morning with the normal power off process. When I went to turn it back on this evening all I get is a set of 5 beep with a yellow light blinking above the power switch. This repeats five times then the beeping stops and only the yellow flashing continues. I can hear and feel the hard drive running. I've tried disconnecting the power and then plugging it back in but the same thing happens. If I push and hold in on the power button in, it sounds as if the hard drive stops and restarts. The normal blue light comes on for a few seconds then goes out and is replaced by the blinking yellow light. Anybody got any clue as to what the issue may be?More replies
Hi,Need your expert help! My HP TouchSmart 600 won't power on. The lights at the bottom of the desktop are flashing green. It worked fine the day before. Is it the mother board? Or a power supply issue?More replies
Touchsmart 610-1280qd (about 2 months new) with Windows 7 - 64 Home) Worked great coming out of sleep mode until the past 2 days. This only happens when computer has been in sleep mode over night. In the morning it has completely lost power. I have tried to move mouse, click mouse, click keyboard, push on/off button, unplug and replug from back of computer, there is just no power. I have a USB drive plugged into computer and its light is off.The only way to restart system is to unplug at the power source and replug it in. Then system will work. Any help? Could it be the power cord with the big box on it?
Sounds like quite an interesting issue. I was just wondering: if you put the computer in Hibernate over night, does it do the same thing? Not sure where that would take us, but using hibernate might be a workaournd. Here is a document about resolving porobelms with sleep and hibernate modes. The issue your computer has is not specified, but the steps might help. Best of luck, hope you're able to find some help here, GeorgeFN9 more replies
I have touchsmart 310 Hp and power button is broken and i dont power on this computer please help me where i can buy power button ? i need board power button information: danz2pi16d0 REV: D
It will be difficult to source a power button for your TouchSmart PC from an online vendor because of its proprietary design. What is the complete product number?9 more replies
Laptop won't power on but the LED light @ the plug in lights up(white/orange). I've tried a hard reset... battery in or out no power nor does the fan come on.More replies
My all in one, has a power button on the top of the display. After about 4 years, it's getting damaged. Typically, my computer goes into sleep mode, and I have to hit the button to wake it up. Today, I went to do that and the computer wouldn't turn on again. And the button stayed down. Argh.... Finally, I took a screwdriver to it, and it came up enough so I could turn the computer on. Now, I'm keeping it fully on at all times. But, eventually this will have to be fixed. I no longer have a warranty on this computer. I was told to have an authorized service provider fix it. But, I don't want them to take the computer. And how would they fix this button anyway? Do you order the button and install it in the screen? Or do I have to bite the bullet and get a new computer? Thx.More replies
Hi all, While trying to on my computer at night yesterday, it was in the midst of booting up when it triggered a power trip in my house instead. After that, I couldn't turn on my computer. No problem whatsoever with power source and charger cable. However, I realized that my transformer box no longer have the light on when plugged in. May I know if finding a replacement for the transformer will help with powering my computer? And would this power trip have damaged my computer (Motherboard, hard disk?) If I could just purchase a new transformer, may I know where do I get it and approximately how much would it cost? I'm a student living in Singapore. Sorry, obviously not good with technology here, but would appreciate any help I receive! Thank you.More replies
After storm, the PC will not startup, no power, completely dead.Power supply is good!What is the path to check for power short to the motherboard or if it could be the motherboard that the PC will not start and how to check that?More replies
I have an HP Envy TouchSmart 20 AiO PC, and ever since I upgraded to Windows 10, I get the "POWER STATE FAILURE" blue screen every time I try to wake it from "Sleep Mode" and it will take forever to restart after a hard reboot. I have managed this problem by changing my settings so my computer never goes into sleepmode (but turning off the screen). Obviously, this is not ideal. I have been told this would fix itself automatically via Windows Update, but it has not. Please advise. Thanks!
Hi there @tomdonington, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are looking for help with a blue screen error when trying to wake from Sleep mode. I am happy to assist you with this. Please post the full product number for your computer. See the following, if you need help with that information. How Do I Find My Model Number or Product Number? Are all of the drivers for your devices up to date, assuming that there are specific Windows 10 drivers for your model? You can try using the HP Support Assistant to help with that.HP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8) Another choice, if there are not specific drivers for Windows 10, is to install your older drivers, using compatibility mode for Windows 10. How to: Install and Update drivers in Windows 10 - answers.microsoft.com Please let me know if that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.3 more replies
When the power is plugged in, the white light above the power socket comes on, and the fan spins up. There are no beeps. There is no other activity. The screen remains black. I have followed the steps outlined athttp://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03561545-4(hard reset, resetting BIOS, turning off SATA power management, checking for loose internal components)to no avail. I have bought a replacement HP power supply. I have replaced batteries in the keyboard and mouse. i have subsituted a manual USB keyboard. I have taken off the back of the PC and checked for loose items or signs of damage. I see none.More replies
Hello, I am Portuguese and I have a driver problem with my computer.
Computer Information (HP):
Model: Notebook PC HP TouchSmart tm2-2050e
Operating System: Windows 7 64bit (service pack 1)
Version bios: f.25
antivirus: avast free
Maintenance: ccleaner and Advanced SystemCare Pro
Update drivers: ma-config and SlimDrivers
The problem is as follows:
The hard drive was in trouble, so it was replaced.
Then I put the windows 7 again.
And there was no problem, until the driver (s) touch (touchsmart) does not work.
I tested it with my finger and pen hit the computer screen.
I went to HP's download page all available drivers for my computer, did not work.
Update drivers with the program ma-config and SlimDrivers not resulted.
Link all the information from my computer:
Link information about my dxdiag (hosted on google docs / drive):
Sorry about the spelling mistakes.
And please, help me.
Hi there .... I understand your touch screen is not working .... Is the touch-pad working though ? Is there any errors in the Device manager ? .... Which Drivers did you download from the HP web site ? .... Did you download Drivers from any where else ? ... Also where you able to get Windows activated ?9 more replies
i have a hp touchsmart 610-1000 i forgot my power on password i need some help to get on my computer
Hi, Attach the completed model number, for example 610-1031f How Do I Find My Model Number or Product Number?2 more replies
Hi, I have a touchsmart tm2, with windows 7 x64 and i could use a external monitor, with no problems.when i upgrade to windows 10, the external monitor canīt be deteted.i upgrade the amd driver and the intel driver, but it donīt work.Can anyone give a help! Best regardsMore replies
My question: Is the TouchSmart tm2 compatible with WIN 10 and what must be accomplished to achieve a successful install? First, a slignt rant.I was successfuly running WIN 10 on my TouchSmart tm2 when I updated a video driver and afterwards could only get a blank screen. Yes, my bad! I paid HP $99 for incident support and their only suggestion was to do a full system recovery & reinstall WIN 7 Pro. Really? You made me pay for that? Since I didn't have the OS disks (it was OEM) I had to pay HP $25 for the media and $15 FOR SECOND DAY DELIVERY ONLY TO HAVE THE MEDIA ARRIVE ON DAY 3. I can't reach anyone at HP to refund the delivery failure. Now support is stating that my computer isn't compatible with WIN 10. If I was successfully running WIN 10, why is it now un compatable?
I have just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.3 more replies
Hello, i have a HP TouchSmart computer that i need to reformat badly. I am wondering if reformatting it with any regular vista CD key will lose such features as the touchscreen, wireless mouse & keyboard, built in webcam.
The Original owner of the computer claims it came with its own Vista CD key that he lost.
If the HP restore partition is in good condition (not damaged or malware-ridden), you can perform a re-write of the factory-original hard-disk-image by tapping the F11 as your HP is first powered on, then following the prompts as shown (step-by-step, with screenshots) in the following instructions at the HP support website --- http://h10025.www1.hp.com/ewfrf/wc/d...=3752240#N1066
Note that you'd first want to move any data that you wish to save off to removable or external media before you run a return to factory original.
Once the factory-original image is restored, you'll have to visit Windows Update to get the Security Updates since the TouchSmart was shipped. You'll want to update the Security software as well (if you need a free alternative, I think "avast! antivirus" is a good choice).
Once the PC is updated and fully protected against malware, you can then create a recovery disk set onto DVDs following the instructions from this HP support webpage --- http://h10025.www1.hp.com/ewfrf/wc/d...name=c00882383
Having made your own Recovery DVD set allows you the freedom of running the recovery onto a new, blank drive - should you need or wish to upgrade to a new hard drive in the future.
You can, of course, also order Recovery DVDs directly from HP for most models. The price is considerably less than purchasing a Windows license retail. Much less.
Best of luck
. . . Gary
Hello I have a HP Pavilion TouchSmart Laptop.In the last week the touch screen has stopped working.I was just wondering if anyone was able to help me to get this running again as its really annoying without itThanks in advance
Hello @S_tim, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the Touch Screen, and wanted to assist you! To start, can you provide me with the Product Number and Operating System of the notebook? You can use the links below to help you with that information:HP Customer Support - ProductsWhich Windows operating system am I running? In the meantime, try performing a System Restore to set the notebook back to its previous working state. If you are still having trouble, then try reviewing the following document, and let me know how it goes: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!1 more replies
I am having trouble with the touch screen aspect of my computer. It works to scroll pages, and click icons, but the multi touch to zoom has stopped working. I have already turned off the touch screen and turned back on, and also have reset my comupter back to default. Help please!
My hp touchsmart 300 1025 is shutting down unexpectadly. I have had it for a little over a year (out of warranty) and it just started to shut down after a few minutes of use. Not sure if it is an overheating problem or a power supply issue? Anybody with same problem? Suggestions welcome!
My HP touchsmart 520 pc is not booting up and I am looking for support. Using a multi tester to test the power adapter the adapter reads 17.30v however when i plug the adapter to the computer the light above the power outlet flashes for a split second and disappears. When I unplug the adapter from the back of the computer and checks voltage it reads 0 v (zero volts) . I have to plug it out of the main source and back in so it reads 17.30v again. Once plugged into the computer it immediately drops to zero. I need help to know the source of my problem if it is the adapter or the computer.More replies
I upgraded from windows8 to windows10 and now all of my touchsmart software for tm2-2150 is gone. Where do I go to download?
Hi, Only available for Windows 7. Please check to see they work or not: http://support.hp.com/us-en/drivers/selfservice/HP-TouchSmart-tm2-Notebook-PC-series/4247583/model/4... Regards.1 more replies
I recently baught a hp touchsmart 320-1010a running windows 7 home premium and then installed a new version of windows (windows 7 ultimate) and now the touch screen doesnt work and i have non of the hp touchsmart applications like, hp magic canvas and others. i installed all the drivers from the hp webbsite and it still doesnt work
can somebody please help??? im dying here !
Download Drivers from the HP Site, Download originals. Make sure you are downloading 64 Bit if you have a 64 Bit OS or x86 for 32 bit Windows.19 more replies
I am experiencing with a laptop of series hp touchsmart tx2 !
The problem is that the whole view that i get on the screen is not getting loaded only half the screen is shown . I dont know what might be the error behind this ? And in case u think this might be due to i dropped my laptop or something it is definitely not . I have not dropped my laptop .
Can some please suggest to me what might be the problem ?
Have trouble for weeks.
? OS - Windows 7 Ultimate x64
? What was original installed OS on system? = Vista
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? HP oem
? Age of system (hardware) 2009
? Age of OS installation - have you re-installed the OS? december 2011
? CPU = Mobile DualCore Intel Core 2 Duo T9900, 3066 MHz (11.5 x 267)
? Video Card = NVIDIA GeForce 9600M GS (512 MB)
? MotherBoard = Asus IMIMV-CF (Maureen) (2 Mini-PCIE, 2 SO-DIMM, Audio, Video, Gigabit LAN, IEEE-1394)
? Power Supply - brand & wattage = unknown
? System Manufacturer = HP
? Exact model number (if laptop, check label on bottom) = TouchSmart IQ830NL
I received your PM re: no dump files.
When are the BSODs occurring? (immediately after boot-up or ... minutes, hours later?)
Please see - NO KERNEL MEMORY DUMP FILES BEING PRODUCED UPON BSOD?
Can you read info from the blue screen? I'm looking for the STOP error and a driver name.
Regards. . .
I am attempting to repair an HP Touchsmart 300-100.....system fires up....no screen but fans are going like crazy....replaced CPU.....no difference !.....HDD light doesnt light up but you can feel the HDD running if you touch it !.....Motherboard failure ?
Is it actually a 300-1015uk(VG254AA) or a 300-1025uk(VG255AA) HP TouchSmart model?
Screen Is Blank After Starting Computer
I have an HP Envy20 AiO touchsmart pc and just installed win 10 and it has been working fine and I restarted it today and the power button lights and the fan goes but the screen remains black. I can use my mouse but not my keyboard and every few minutes it sleeps numerous times for seconds then comes back yet the screen stays dark.More replies
I have just bought one of these damaged. The screen is smashed, there is no HDD, RAM, Battery and Power Supply. It also has bad damage to one corner (been dropped from a huge height by the looks) thus damaging lid, palm rest and base. I know RAM and P/S are not a great cost issue but I'm not sure if it is worth buying a new screen and hdd for it. I paid ?42.00 for laptop as it was part of a job lot, and I see they retail at around ?500-?600. Should I fix it up to sell or keep, or just sell it as it is to see if I can make a slight profit?
Forgot, obviously, not been able to check MOBO on it either yet, no spares to check it.6 more replies
Hi, I just recently got an Envy All-in-One Touchsmart; it is a super machine and so far, so good. The 10-point touch is really cool, but there are many instances when I would like to be able to use a pen in order to be more precise in my pointing or to "mark up" a document. I know Microsoft Office has the "inking" feature because I use it on my Laptop with a "pen" while I am traveling and have found it invaluable -- and, by the way this laptop is both touch and pen enabled. I tried to enable "pen" by going to the Control Panel feature that is says says Pen and Touch, but when you do so, it is only for Touch. How can I make it so that it both touch and pen enabled? If that is all possible, what type of "pen" do I need? Thank you very much
Hi AIResnick, A stylus used on a capacitive touch screen basically just takes the place of your finger, so enabling touch on the computer will enable pen input as well. But it can't just be any pen or stylus, the material at the tip has to be something that will register as touch on the screen, and not scratch it. I read your other post and I understand you're looking for a finer-tipped stylus, rather than the ubiquitous blunt-ended, eraser-type stylus pens. That limits your options quite a bit, because I believe the larger surface area is part of what makes those pens work on capacitive screens. (Other types of touch screens can use other styles of stylus, including pointy-tipped ones in some cases.) I've heard good things about the Jot Pro from Adonit. I haven't tried it, so I can't speak from experience. The design seems clever--it looks like they attached a clear, flat disc to the tip of a metal pen, so you can see precisely where you're writing with the point of the pen, but the clear disc provides enough surface area for the touch to register, and prevents damage to your screen from the sharp pen point. I hope that helps.4 more replies
moved house recently, hooked the computer back up in the new office and the wireless keyboard worked for about 2 minutes. I changed the batteries but to no avail. Went and bought brand new batteries and again no go but the wireless mouse is still working fine. I have tried the blue connect button on the back of the keyboard but still nothing. Any ideas or suggestions
To help you troubleshoot the issue with wireless Keyboard, please find the link given below and follow the step-by-step instructions mentioned on it:http://support.hp.com/in-en/document/c00006821#AbT1 Hope this will help you.1 more replies
I have a HP TouchSmart Computer. Since downloading updates from HP and Microsoft - my computer does not want to work - My Computer uses Vista.
It starts off fine, however as soon as I open a programme, task manager, anything - it stops says its 'not responding'. The only way out is to hold the power button in for approx. 5 secs.
I am not to up on computers, I have tried lots of things, i have had a couple of codes 0x490 and 0xc000000f - but I am not lost - I am using my old computer to put this message on here - whilst my HP TouchSmart sulks.
Any Help Please ~ Thank You in advance ~ Gail
I have been dealing with a broken home on my laptop for more than a year. I just searched these forums and found ~70 posts all with the same issue. This seems to be due to poor design that never should have made it past the quality assurance engineers, having a metal hinge screwed into non-reinforced plastic. I find it reprehensible that a premium laptop was made so poorly. I am told by local PC repair shops that it will cost me $400+ to get this fixed. That's 1/3 what I paid for the machine in the first place.I tried calling support and was directed to log onto the support site for assistance, from which I was directed to search the forums. I thought HP made better products than this, but hadn't wanted to put up the money to get one to find out. Then I bit the bullet and got rewarded with a busted hinge on a laptop that spends its days being used by my wife at home, bring opened and closed 2-3 times per day. And now it seems like I'm going to get the runaround to get this fixed, or just have to trash an otherwise great machine due to crappy hinges. I love this laptop as far as performance and hardware specs go but it is a pain to open and close to try and avoid breaking the other hinge and essentially removing the screen.Any guidance on what I can do to get an actual answer or a case submitted to get any useful help?More replies
My hard drive is going bad (does not recognize hard drive on startup, did have a periodic clicking noise recently but that has gone away). 1. Is there a way to confirm if its the hard drive or controller2. Will the recovery USB load the OS? If so which one. I upgraded to Windows 10. Thanks for your help.More replies
I have a currently crippled HP touchsmart 300-1003. I replaced a dead hard drive with a new 1TB HDD. I have available to me 2 sets of touchsmart recovery disks, and Windows 7 Bootable USB drive (made with win7 tool). The official recovery CDs do absolutely nothing but tell me MBR IS MISSING PRESS CTRL ALT DEL TO RESTART. The bios lists my new HDD (can tell because size is now 1000GB). I cannot choose USB drive as first boot in bios or boot order (this pc has two different menus for the same function, idky). Is there a bootdisk I can use to fixmbr? Please be so kind to provide a guide to getting a touch computer running from the begininng. All the advice online seems to be for computers that will go to a recovery screen already. If I could do that I wouldn't need the disks, lol. I would like to install the touchsmart software but will settle for any windows at this point. Thanks in advance to anyone that is able to walk me through the process.1 Hour Later: To use MSWIN7 USB Tool, I had to ENABLE BOOT DIAGNOSTIC from BIOS, power on, let the black screen read Configured 01 usb drive, ctrlaltdel, f10 to bios again, disable boot diagnostic screen, save and continue f5, then hit ESC for tiny boot menu at the HP LOGO, pick USB 2.0 as first boot. The tool started windows as Repair (which I followed MSguide for bootsec and /fixmbr, no clue if that fixed mbr tho) and Install Windows 7. I picked install. More updates to come.
hi i would download a hdd utility from the maker of the harddrive ,burn it to cd ,usually instruction on ther sitr on how to do this ,to setup harddrive for first time use,it may just need to be formatted to create that mbr that seems to be missing .
burn it to cd ,usually instruction on ther sitr on how to do this ,,
a list of links to most makers can be found on bleepingcomputers i thought but i couldn't fine i ,i will post this site with links to most makers .good luck
Hello everybody. I would like my Hp touchsmart 300 desktop to be upgraded. i only have 2.7GHz as my processor. I would like it to have atleast 3.7 GHz. Do this pc have graphics card? I would like to buy one to place or replace if there is a graphics card. I will also make this pc 8 gb ram. Any suggestions what parts i will buyMore replies
In my quest to clean out a bunch of unused programs, I found that I have HP TouchSmart Recipe Box.
After researching about this, I decided it just might be something my wife could use; however, everything I have read about it says it is for HP TouchSmart computers.
My desk-top is HP but I don't think it is a TouchSmart.
My question is, must we have a TouchSmart computer to utilize the HP TouchSmart Recipe Box ?
Try these Google searches:
HP Magic Canvas
HP TouchSmart Recipe Box
What exact model of HP do you have? I find it difficult to believe it isn't a touchsmart if it came with the software. It looks like the apps can be used with a keyboard in many cases, though. See review video in your other thread.
I bought a8GB [2x4GB] DDR3-1333 RAM Memory Upgrade Kit forto upgrade my HP Touchsmart 600-1050 All in one. However, it hadn't worked and showed only black screen after installed.The discription is4GB DDR3-1333 PC3-10600 Non-ECC Unbuffered 204 Pin 1.5V CL=9 Memory After then, I bought a different one of8GB Kit (4GBx2) DDR3 1600 MT/s (PC3 - 12800) CL11 SODIMM Notebook Memory Modules CT2KIT51264BF160B / CT2CP51264BF160B at amaozn.com It has the same problem.Are those not compitable with my computer? If so, please let me know a compitable memory set for upgrade.More replies
Machine is overheating. Dismantled and lots of dust etc cleaned out but small fan is not working and need a replacement. Bar code number of existing fan is 1323 00230H2 oA F000 099L 06LH
Hi there @Superuserhp, Welcome back to the HP Support Forums! I understand that you are looking for a replacement fan for your computer. I am happy to help with this. I would recommend that you check out the HP Parts Store. Be sure that your country is selected and then put in the product information. If the part is not currently in stock, there will likely be authorized sellers listed for the part as well. Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.1 more replies
New Computer, that I need to send in, but for piece of mind, I would like to know what's going on. They will repair back to original state, but I will have to reload all programs. Want to make sure that it is not a conflict. Windows 7 64 bit Ultimate.
Thanks in advance for all the help.
SNAFU, welcome to the forum. That is quite few dumps! I looked at your four most recent dumps. All have the same error code and are nearly identical.
I recommend that you uninstall Zone Alarm using this uninstall tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe. ZA is a documented and well known cause of BSOD's on some Win 7 systems. Make sure Windows Firewall is turned on.
Error code 7F, UNEXPECTED_KERNEL_MODE_TRAP.
Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Kernel base = 0xfffff800`02c1c000 PsLoadedModuleList = 0xfffff800`02e59e50
Debug session time: Thu Nov 4 16:19:58.484 2010 (GMT-5)
System Uptime: 0 days 21:58:02.827
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
************************... Read more
I'm wanting to add a second screen to my Touchsmart 520 for work but i'm not sure if i can do this or how to do this.. please help.
Depending on what the device is expected to do, something along this line might be what you desire.http://www.amazon.com/Plugable-Graphics-Multiple-Monitors-1920x1080/dp/B004AIJE9G/ref=sr_1_12?s=elec...1 more replies
Good Evening, I have a HP Touchsmart TM2-I can supply the specs if you need them- and it has just started to crash at almost every click/action which I take. THis has only happened within the last couple of days and it has been instant, rather than over time. I did a System Restore but this didn't solve the issue. It may ahve been because I had to stop a disk check last week because my laptop battery died but I'm not sure if that would have such a big effect on the laptops performance.
Any help is greatly appreciated!
Thanks a lot
That would have a huge effect not finishing a disk check. If you can boot in, Make sure you have your power adapter attached, Go to Start/Search and type CMD Right click the CMD.exe icon in the Search Results and Run As Administrator. In the Command Prompt type chkdsk /R and press enter. Now type a Y and reboot the computer. The Check Disk Utility will try and fix any problems.3 more replies
Hello, so I have a hp touchsmart 600-1350a although theres no av cable or hdmi port i checked on the web and it said thathp touchsmart has a hdmi port, also I dont have any ambient light too?
Hi @markdag, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel.I understand that you are looking for information on connecting your Touchsmart All-in-One to a PS4. I am happy to give you a hand with this. The available connections on Touchsmart and All-in-Ones in general vary from model to model. Some have an HDMI port that can be used as an input, and others do not. Looking at the specifications of the model you gave: HP TouchSmart 600-1350a Desktop PC Product Specifications, it shows in one diagram that it could potentially have video inputs, but it is an option. If your system does not have those, then you would not be able to use the display on the All-in-One with your PS4. I hope that helps clarify, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.1 more replies
My HP Touchsmart has never worked properly, Tons of problem, crashing error message etc etc. Computer was sent to HP for repair but it came back whit the same problem. I have spent hours with HP tech support running scan and making recovery with no succes. Recently I have replaced the hard drive on HP tech support recommendation. it worked for awhile but now it dosen't even boot! I don't want to call HP anymore and I wander if somebody can help me or if I should just give up.
Call HP and ask to talk to a manager, then explain what's happened and the number of times you called and that you've had to send it back and demand that they replace the computer with a new one. All-in-Ones are similar to laptops, the repairs are expensive and parts are hard to get, it's best to get the manufacturer to repair or replace it especially under the warranty.
Hi, I need to purchase a new motherboard for my TouchSmart 610. I've opened up the computer and found that the motherboard installed in the computer is model number DA0ZN8MB6I0 (Part number 648511-001). While trying to find a place to purchase this mother board, I see that is motherboard is fairly expensive. While searhing I also found another motherboard, model number DA0ZN9MB6H0 (Part number 648512-001), which is also used in the TouchSmart 610. Visually this motherboard looks the same at the orignal motherboard and is significanly cheaper. The part numbers differ by only one digit (before the revisoin number, 001), which makes me think that the two motherboards are very similar. Does anyone know if these two motehrboard are compatiable/interchangeable? Where can I get information on the difference between these two motherboards? My motherboard has a built in video cards, does anyone know if the second motehrboard does as well? or will I need to purchase a seperate video card if I were to purchase that motherbaord? Thanks for the help.More replies
I was unplugging my power cords and I happened to turn off the power to my HP Touchsmart. Later on when I turned it back on, my HP Touchsmart won't switch on. The lights on the big batter adapter thing is on. The light at the back of the computer indicating that power is reaching the computer is on. However, I just can't turn it on at all. The power button does not light up.I've tried the solutions posted on other threads but nothing has worked. I had just been using my computer the previous day. I suspect that me turning off the main power might have done something.Look forward to getting some solutions.More replies
Hello! I have a TouchSmart 600--an all-in-one with several inputs except one for a second monitor. (On Windows 7). I purchased a VGA - HDMI (AV?) adapter hoping it might work.It did not.Asking for help, or a direction, please. I've searched through several different forum threads similar to mine, but the responses were several years old with no resolution besides perhaps I should have gotten a USB adapter. I've yet to find someone who successfully paired a second monitor. I did get to Display - clicked detect. Nothing was detected. Second monitor (19inch Acer) says no signal. Appreciative of any adviceMore replies
Does anyone here experience install Win XP Pro on HP touchsmart tx2(downgrade from Vista)? I need some advise. thank you.
I would advise you not to install XP on a touchsmart PC. The reasons are as follows.
1. Make sure all of the drivers are available on the HP Support website.
2. Since XP tablet edition is not available in retail, the touch screen won't work.
3. You will have ask HP to give you a OEM version of XP tablet edition (which I don't think they will provide).
If you just want to use it as a non-Touch screen PC. Go you may go ahead only after you have confirmed that the drivers are available.
Post back if you have any more questions.
So I have a question...I am wanting to upgrade my 4GB of RAM to 8GB of RAM. I know type I need but I don't know if I need to buy another 4GB Module or if I need to buy the 8GB kit...Do the RAM Module need to be the same brand or can they be different brands and work.
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Hello, Our TouchSmart PC will no longer turn on. It was working yesterday but today will not turn on. The LED on the back of the computer where the power supply meets the PC is off. When you press the power button the LED light flickers green one time but remains off. The computer does not power up at all. I have tested the power supply with a laptop and it is working. I have also tried another identical powersupply on the PC but the same thing occurs. Thanks
Hello @cb086, I have reviewed your post and as the adapter works on another device I believe you problem is on the motherboard. The issue appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.I would like to thank you for posting on the HP Forums. Have a great day!2 more replies
My mother bought one of these and the keyboard broke. So I'm using the touch pad.
Problem is the more peculiar buttons like Prnt Screen and Delete went missing.
They went missing for some unknown reason as I was typing.
Does anyone have any experience with this trainwreck of a computer?
Upgraded to windows 10 and now unable to use convenient features I've had for years. My touchpad is disabled, so can't just tap the pad to select what I want; my DigitalPersona fingerprint is disabled and in trying to enable it again, it appears to want to trick me to permanently delete my saved fingerprint. How can I get these features back. Thanks.More replies
Hello I have a touchsmart 300 and it has no sound from the speakers or headphone jack. I have tried the troubleshoot thing and it dont recognize anything wrong with them. please help. ive tried updating the driver and it says it is updated. so lost. thanks.
Did your pc have working sound when new?
Check the volume level, it's easy to turn it right down or mute it.
Check if the speakers are selected by going to the speaker icon in tray near the current time.
Right click on speaker icon, choose 'playback devices'.
A new box appears, with a speaker and it should have a green tick over it.
Right click on the icon and choose the option 'test', you should hear audio tones.
If you don't have a green tick, right click on icon and choose 'enable'.
ok guys i really need some help/guidance here. There is so much infomation here that im sincerely overwhelmed... I will give you as much information as I have and hope SOMEONE can help! First, I hope i selected the correct board to write this in. As stated, I have a pavilion touchsmart23 all in one pc. I am NOT at ALL computer saavy so work with me here. I dont know if its 32 bit or not nor do I know if it is imperative to my issue. Here is my problem. My computer works fine 70% of the time. Suddenly the screen will go black and give me a disk boot error message. I cant remember word for word but this is what it saYS: "no boot disk has been detected or boot disk has failed". When this happenes, I have to disconnect the computer from the wall and reconnect and start over. This always fixes it so it leads me to believe it is some sort of glitch. I called HP and they told me to run a system quick and extensive check on the hard drive which i have done. Both passed and no errors reported. Another thing that will happen is that the screen will go dark, (typically after idling and when i return and move the mouse or type on keyboard, the screen never lights up again as its supposed to when it is no longer idling. It stays VERY dark and I can barely makeout the screen. I am not sure why this is happening nor do I know what steps to take from here. I am hoping someone can suggest the next step for me or refer me to a thread that already covers thi... Read more
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I am new to the forum but a long time computer tech. I have been to the forum on various occasions for help on fixing different issues. I have to say this is a great community that helps alot of people including myself. I've ran into an issue that I believe is needing some of you guys expertise.
What I have is a touchsmart laptop from HP that the keyboard and the touchpad mouse quit working. I have searched all over the internet looking for answers and came across a few telling me to pull the battery and AC adapter to reset the computer. I've had no luck on this being a solution. I have read that booting the computer with the touchscreen facing out is what causes this issue.
So I've tried pulling the power and the battery then holding the power button in to drain any residual energy left on the CPU. And upon booting the computer keyboard will respond but only for the menu that states for starting Windows normally or in Safe mode. After letting the computer boot completely the keyboard and touchpad quits working altogether. This is booting it up in safe mode or in normal mode. The laptop is running Windows 7 Home Premium and I believe that this is my only issue. Any help or ideas on what else to troubleshoot will be greatly appreciated. Thanks in advance.
I have turned on the pc and found out that there is "cpu fan not detected" f1 - boot.I was advised bybthe owner to use vaccuum cleaner to clean the fan at the bottom. It works pne time but after a while comes the same problem again. How can i solve it without opening the product?More replies
I have turned on the pc and found out that there is "cpu fan not detected" f1 - boot.I was advised bybthe owner to use vaccuum cleaner to clean the fan at the bottom. It works pne time but after a while comes the same problem again. How can i solve it without opening the product?More replies
I have been getting BSOD sporadically on
HP touchsmart 600 all in one pc Home premium Windows 7 64bit.
I updated the driver but nothing happened. also uninstall all unnecessary programs but nothing yet.
Last dump info:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
Your help is well appreciated.
I wanted to add that, this might be happening when updates are getting installed or something like that.5 more replies
I have a very interesting problem on my hands. I've had this PC for over 2 to 3 years without any hardware problems.
But one day I was using it like I usually do, no problems at all, when the monitor suddenly flicked off. I moved the mouse around and pressed keys on the keyboard but nothing happened. I waited thinking that it was maybe just updates doing what it needs to do, but after quite a while I knew something was wrong.
I pressed and held the on/off button to shut it down manually and started it up again. The HP screen came up as usual but there were some weird dotted designs across the screen. Then it went black with bigger green lines across the screen for about 3 seconds then went to the windows Vista loading screen. Well, again there were weird lines across the screen but they were white.
After about 30 seconds the screen goes blank and either stayed like that or after a while went to a blue screen.
It restarted and I had the option do an automatic fix from Windows but that failed numerous times.
I hated to do it but I couldn't think of any other way so I tried to restore it to it's factory settings. That was also a no-go so I figure it must be a hardware problem...
Has anything like this happened to anyone but me?
Can anyone think of what hardware might be causing the problem? I have a friend that says something a little similar happened to his laptop and found out that his motherboard was fried... =-/
Any feedback would be greatly ... Read more
These are the specs of your system?
Dots/green lines probably mean that graphic chip on that machine is malfunctioning. HP offers 3 years 'parts' warranty on some lines, I have no idea whether your system's age is below 3 years or not from your statement.
First off, i'm going into my 8th hour working on this POS at client's location.
It's an HP Touchsmart 310-1000z touchscreen all in one.
It's a piece of _____. Not the machine itself, but what it has in it designed by HP.
It had 3 trojans and no less than 15 viruses. MBAM found over 500 items, I removed a great majority of them, as well as 5 suspect programs that the owner had not installed but appeared magically.
It was getting OxA IRQL errors, after running sfc /scannow, 2 startup repairs, cleared out all but 3 things in msconfig/startup items, and some other assorted things, i got that to go away, but now on every 3rd or so reboot, I get the 0x1E BSOD. It's very inconsistent, and does not happen in safe mode or safe mode/networking. It only appears in full boot, every 3rd or 4th time.
I figured my last ditch effort would be to do a repair install. So i brought my Win7x64 Ultimate disc from home (computer is home premium) so I could do that.
The recovery partition is all HP crap that overrides the windows recovery tool. I hate it. Basically all it offers is startup repair and system restore and that's it (oh, and no restore points).
When i go to run my DVD, I get a "missing DVD drive or device driver" prompt. The storage protocal is AHCI, and I've gone through seemingly every option under C:/windows/system32/driverstorage relating to ahci, non-raid storage, and cdrom. None have worked. I looked on HP's website, and they do not list any chips... Read more
Attached most recent minidump.
Was successfully able to update AMD SATA driver to a 2013 version using windows update.
HP Touchsmart 300
Hello monroe18: You should know by now that we need your computers information especially for trouble shutting issues like this. Please post your computers information just exactly like my example: Hp Touchsmart 600-1050 Windows 7 Ultimate 64 bit Touchsmart Software version 3. What disk drive you are having issue with. C drive. D Drive (Factory Image) E Drive CD/ DVD rom. (Optical Drive) or USB ports using USB scan disks? Thank you frrw. It will help us greatly in helping you fix your issue. What type of disk you are trying to open up? DVD, Software Disk or CDR.5 more replies
Tech Support Guy System Info Utility version 184.108.40.206
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6048 Mb
Graphics Card: Intel(R) HD Graphics Family, -1263 Mb
Hard Drives: C: Total - 938327 MB, Free - 881997 MB; D: Total - 15438 MB, Free - 1881 MB;
Motherboard: PEGATRON CORPORATION, 2AC3
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
daughter presented her computer due to no sound from internal speakers on this HP Touchsmart 520-1050. Headphones work fine. I have run through HP Support program and it shows everything working.. everywhere that I know of shows volumes up and none muted. Updated to newest audio driver. in past unit had been set with Bluetooth speakers, but none now. I am at wits end on what to do. I feel that It is something stupid simple but it's beyond me. Simple protocol please, right now I am willing to show my ignorance.
Where are you? You helped me early this year. Help me again, please........
i have an HP touchsmart pc
every so often the machine makes small beeps (like an onboard speaker)
and the computer slows down and the mouse doesnt work...this lasts about 20 seconds
and the interval is round 20 to 25 minutes
any ideas where to look at troubleshooting this
thanks in advance
its a high pitch beeping sound...almost sounds like a modem
but its not...and the mouse moves slowly
My Problem is: i have a HP TouchSmart TX2 laptop. and when ever i shutdown my laptop i cant turn it on again. i need to hold on to the power button for about 30sec.
then i can turn it on. by now i still can use it. but it really makes me worried.
Model : HP TouchSmart TX2 s/t: tx2-1115au
OS : Windows 7 Ultimate 32bit
Ram : 4GB from original
HDD : 320GB from original
Your computer might just be going into standby mode instead of actually powering down, check your shutdown settings.
Just finshed running the Windows 7 Update from DVD (upgraded from Vista), I am having a issue trying to find the correct version of touchsmart software to use screen typing (as opposed to the keyboard), can someone help me out here. I'll continue to look, but if someone has done this I would appreciate the info.
BTW, the Update option of Windows 7 works great...only had one issue with a lexmark 6500 all-in-one, and I manually updated the software for that.
Have a look here; Software & Driver Downloads HP TouchSmart IQ507 Desktop PC - HP Customer Care (United States - English)1 more replies
Does anyone know if it is possible to download a copy of restoremgr.exe for and HP TouchSmart 600-1050? Mine was lost during an aborted attempt to load Windows 8 Pro. All my restore files are still on my hard drive in the Factory_Image partition except the executable restoremgr.exe.
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I'm using a HP TouchSmart 610 and my wireless keyboard (original copy that comes along when I bought the desktop) suddenly stopped working.
I've researched for various solutions online and I found out that I'm suppose to have a wireless receiver. However, I can't seem to find it on my desktop. I'm quite sure I didn't pluck it out or anything of that sort, is it possible that the receiver is in-built?
Anyway I've tried the following:
1. Replacing the batteries
2. Taking the batteries out and putting it back in again
3. Hold the 'connect' button for 5-10 seconds
Those didn't work for me and I'm hoping that I could find a solution here.
Thanks in advance!
p.s hope I'm posting this in the right forum.
how many batteries does the keyboard have 2 or 4
also the spring is that connecting correctly to the battery - so make sure that the batteries are all connected and touching the spring and positive bit of metal
Usually the touchsmart comes with a receiver USB device
have you tried removing that and refitting
do you have a wireless mouse and is that working OK
HP model 300-1025 won't start up, but green light is on. I did unplud power cord and press start button for 2 min, then restart, nothing happen!!! My computer was out of warranty 3 month ago....Help help!!! ( I planning to buy a new power supply)
Here is an HP troubleshooting article in regards to the issue you are experiencing. Try running through the steps to see if it helps poinpoint the issue.
Hi, I recently lost my digitizer pen to my touchsmart tm2 notebook, I looked for an exact replacement to this pen but they seem to be out of stock. Are there other digitizer pens that work with my notebook you can recomend? I don't mind buying another brand or another type of pen from HP so as long as it works with my notebook. Plus I don't want to draw with my mouse ( Btw I am an illustrator)
?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).If you are unfamiliar with the Forum's private messaging please click here to learn more.Thank you,Omar
when switched on can hear fan but screen blank
Hello, Thank you for posting in the HP Support forum. Welcome onboard! I am sorry for the issues you experience with your HP computer. Please, review these 2 HP official articles about such issues you experience now. Follow the appropriate steps that fit your case to attempt to fix the issue:>> http://support.hp.com/us-en/document/c03513214>> http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03561545-4 If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info: >> http://support.hp.com/us-en/document/c00372730>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Please, provide feedback and let me know how it goes.1 more replies
Hello I need some help. I can record a video if need be. my touchsmart 300 recently stop working or has a black screen when turn on followed by air blowing noises. Can an someone let me know what to I need yo fixed this as I have some files on the desktop i want to transfer to San externalthankAkiloMore replies
My fan is working but it doesn't have the power that it used to. I tried cleaing it with air but that didn't help. I can't into the laptop to actually take the fan out and clean it like that either. There is nothing that pops up and tells me that it is not working, it just heats up a lot. How do I fix this?More replies
i would really appreciate it if somebody could lead me to a resource where i can
find XP drivers for the touchsmart IQ700 HP desktop.
what i tried so far...
1.googled (nothing,just HP's crappy driver detective that they want you to pay for)
2.HP (useless,only vista)
3.Tried multiple driver compilation disks (only VGA got installed)
i still need sound,lan etc...
4.Came to techguy!!!
Email Hp and ask them for Xp support, you never know when ure lucky
So one of the Civilian guys i work with has an HP Pavilion Touchsmart with Windows 8 installed and he overheard me talking to someone about my ability to wipe a computer and clean-install windows 7. He asked if i could do it on his new HP since he basically refuses to use it because of 8 and can't take it back...I've done a lil bit of research about this PC and i guess it wasnt offered in a 7 variant (at least i cant find it) and i read a few articles about downgrading only being possible on Windows 8 *PRO* machines.
I've tried the conventional boot from flash drive with Windows 7 install files, and try to install but it says it cannot do it because the partition style is GPT...and i have no earthly clue what that is...it's new to me. I've wiped and clean installed windows 7 on countless computers now...even one that had windows 8 on it that was an HP...but for some reason this one is extra tricky.
Any body have any Tips or Tricks, links or anything that can help guide in the right direction to getting 8 off this thing and putting 7 on it? It has to be possible...like i said, i've done countless computers now and havent failed yet...but this one has me scratching my head...HARD!!!
EDIT: Wanted to post up the exact product specs for future use
Windows 8 *PRO*
Quote: Originally Posted by MICROSOFT
Can I downgrade the software?
Instead of using the Windows 8 Pro software, you may use one of the following earlier versions: Windows 7 Professional or Windows Vista Business.
This agreement applies to your use of the earlier versions. If the earlier version includes different components, any terms for those components in the agreement that come with the earlier version apply to your use of such components. Neither the manufacturer or installer, nor Microsoft, is obligated to supply earlier versions to you. You must obtain the earlier version separately. At any time, you may replace an earlier version with Windows 8 Pro. To enable downgrade on this computer to Windows 7, you must change the settings to boot into legacy BIOS mode. If the BIOS setting is not changed back to native UEFI mode boot prior to installing Windows 8 Pro, Windows 8 Pro will install; however, the following Windows 8 Pro functionalities will not work as they rely on UEFI mode boot:
OEM manufacturer to supply downgrade rights Vista/Win7 Install DVD's.
As this a OEM manufacturer's PC with Pre-installed Windows 8?
1) Downgrade to Windows 7.
Downgrade Windows 8 to Windows 7
Warning you must have the UEFI/BIOS firmware setting in Step Three set.
Make sure you read the NOTE at Step three.
2) If Using a USB Pen drive on a PC with a UEFI BIOS.
USB Pen dr... Read more
I bout this iq500 second hand nearly a week ago, it already had installed windows 10( not sure what original was/is), ive reset back to factory settings and everytimes it goes to start back up... It does its loading thing then get to a blue screen that say's,Hello there!Lets get a few basic things out of the way.And then it has scroll down options well thing is the touchscreen wont let me click any option and the mouse and keyboard i have plugged in wont let me click options ... It was fine before i reset pc but it was a little slow hence reason for doing it... Ive been wrecking my brain and googling forums to try find out how to fix but i cant find info about my problem anywhere....Any help will be muchly appreciated!Many thanksMore replies
I have an AMD Radeon HD 7650A Graphics card and seem to have a driver issue with windows 10. I keep getting the following error message: No AMD Graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your AMD hardware. I have installed a new driver (from the AMD website) - still had the same problem.I next performed a complete clean installation (uninstalled everything then reinstalled it) - still had the same problem.I have even tried a system reset - but it won't let me do that either. A friend told me that only the drivers from the HP website would work - i have looked for them but you don't seem to have the drivers for windows 10. I upgraded to windows 10 when the OS first came out and it worked fine up until this graphics card issue started about a month ago. How do i solve this problem (please explain as if you were dealing with a small child - eg. in very simple, easy to follow steps)?More replies
I would be greatful to have someone supporting me on installing XP on HP Touchsmart TM2 2090ee.
HP website says that it support only windows 7. Although I tried to find out the Chipset and find out the SATA Driver for F6 (floppy disk) option while installing windows xp.
Please help! Thanks in Advance.
Please help if anybody can.
I have no idea what happened but today my touchsmart window is all messed up...the large icons (IE. Calander, Music, Photos, Weather, etc) all have the wrong symbol/smaller icon on the upper right corner (for instance, Music has the photo icon but the large Photo icon is missing...there are 2 calendars, one has headphones and the correct date, the other just says loading but has the correct smaller calendar icon), etc...
Any ideas on how to correct this?? I'm so frustrated with this Vista TouchSmart!!